Talking Pools is a podcast created by pool people for pool people. If you are a pool owner, operator, service pro, aquatic professional, or facility maintenance tech who is looking for the best possible solutions to the questions you have about your pool, this is the podcast for you. Interested in tips, tricks, and hacks that can save time and money? We have those too. Our host, Rudy Stankowitz is a 30+ year pool industry veteran, trade magazine columnist, and pool water chemistry expert with three books on pool care under his belt and dozens of publications. His co-host, Andrea Nannini has 20-years of pool service experience and was the Pleatco Perfect Pool Gal in the 2018 national search. Each week, Rudy and Andrea will bring a new swimming pool topic up for discussion, that is timely and relevant, covering everything from water chemistry, filtration, disinfection, circulation, algae prevention, and more. Talking Pools will help you to make your swimming pool(s) easier and less expensive to maintain. This is THE swimming pool podcast for people who want the truth about pool care.
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The Talking Pools Podcast is a fantastic podcast for anyone interested in the pool industry or who works as a pool professional. Hosted by Rudy and Andrea, this show combines practical information with humor to create an entertaining and informative experience. Whether you're a pool owner or someone who maintains pools for a living, this podcast has something to offer.
One of the best aspects of The Talking Pools Podcast is the chemistry between Rudy and Andrea. Their banter and back-and-forth dialogue make it feel like you're listening to your favorite morning radio show. They keep the pace lively and engaging, ensuring that your attention never wavers. Additionally, their sense of humor adds a fun element to each episode, making it enjoyable to listen to.
Another great aspect of this podcast is the valuable information it provides. Rudy is incredibly knowledgeable about all things related to pools, water chemistry, and maintenance. His expertise shines through as he shares his insights and tips with listeners. Andrea's perspective as a fellow female in the field also adds value, providing helpful and relatable content for other women working in the pool industry.
Furthermore, The Talking Pools Podcast is highly beneficial for both experienced pool professionals and newcomers alike. If you've taken Rudy's courses before, you know that he is not only hilarious but also an industry leader with incredible intelligence. This podcast serves as an extension of his teachings, reinforcing important principles and expanding knowledge on pool maintenance.
While there aren't many negative aspects to this podcast, some listeners may find that certain episodes focus too heavily on inside jokes or references that may not be accessible if you're new to the show. However, these instances are infrequent and shouldn't detract from the overall listening experience.
In conclusion, The Talking Pools Podcast is a must-listen for anyone involved in the pool industry. With its mix of practical information, humor, and engaging hosts, this podcast offers valuable insights that will help you confidently and knowledgeably navigate the world of pools. Whether you're a pool owner, a professional in the field, or simply interested in learning more, The Talking Pools Podcast is an entertaining and educational resource that shouldn't be missed.
Do you have an idea for a podcast episode?This conversation delves into the Skimmer State of the Pool Service 2025 report, analyzing its findings and implications for the pool industry. Not everyone will like everything I say, but I shoot straight and share my honest evaluation of the collected information. It highlights the industry's growth, service professionals' challenges, and the importance of understanding data context. The discussion also covers marketing strategies, the impact of private equity, hiring practices, and the role of technology in shaping the future of pool service businesses.takeawaysThe pool industry is experiencing significant growth, projected to reach $10.33 billion by 2029.Sample bias in industry reports can lead to misleading conclusions.Marketing is becoming a critical component for success in the pool industry.Private equity is reshaping the competitive landscape of pool service companies.Hiring and retaining skilled labor remains a major challenge for pool service businesses.Technology adoption is maturing, with companies using existing tools more effectively.Cultural shifts are necessary for improving employee engagement and retention.Understanding customer expectations is crucial for service providers.The industry is moving towards a focus on profit per pool rather than just increasing the number of pools serviced.The future of the pool industry will depend on adaptability and strategic growth.Sound Bites"Trust is who understand your pricing.""The silent battlefield is marketing.""It's a wake-up call."Chapters00:00Welcome to the Weekend23:51Understanding Market Dynamics37:04Marketing in the Pool Industry47:01The Role of Private Equity54:55The Future of Pool Service01:00:59New Chapter01:01:01Blueray commercial.mp4 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, hosts Steve and Wayne discuss the misleading marketing of pool products, particularly focusing on monoprosulfate. They explore the advantages and limitations of this chemical, its proper usage, and the common misconceptions surrounding it. The conversation also touches on the importance of accurate water testing and the historical context of monoprosulfate in the pool industry. In this conversation, the speakers discuss various aspects of pool maintenance, focusing on indoor pools, water chemistry, and the use of ionizers. They emphasize the importance of understanding the limitations of different products, particularly ionizers, and the role of copper and silver in pool sanitation. The conversation also touches on client management, setting realistic expectations, and the significance of documentation in maintaining good relationships with clients.takeawaysMarketing often exaggerates the effectiveness of pool products.Monoprosulfate is a non-chlorine oxidizer, not a sanitizer.Proper dosage of monoprosulfate is crucial to avoid issues.It can be used in high-traffic pools with minimal downtime.Monoprosulfate can lead to false readings in water tests.Understanding the chemical composition of pool products is essential.Homeowners often lack knowledge about the chemicals they use.Monoprosulfate can lower alkalinity and increase TDS.It's important to follow manufacturer guidelines for usage.Misleading marketing can lead to misuse of pool chemicals. Indoor pools require careful management of air circulation and water chemistry.High occupancy in pools can lead to sanitation issues.Ionizers are not a standalone solution for pool sanitation.Copper and silver can be effective algaecides but must be used correctly.Marketing claims about pool products can be misleading.Non-chlorine sanitizers have limitations and require careful handling.Client expectations must be managed to avoid misunderstandings.Documentation and communication are crucial in pool service.Taking before-and-after pictures helps in client communication.Understanding the chemistry of pool products is essential for effective maintenance.Chapters00:00Introduction and Marketing Concerns03:02The Misleading Nature of Pool Products05:49Understanding Monopersulfate08:56Benefits and Limitations of Monopersulfate11:52Misconceptions About Monopersulfate15:10Practical Applications and Recommendations17:58Testing and Measurement Challenges21:01 California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, hosts Andrea and Paulette discuss the challenges of preparing pools for the summer season in South Florida. They share their experiences with algae problems, customer expectations, and the importance of proper pool maintenance. The conversation also touches on customer interactions, misunderstandings regarding pool care, and the myths surrounding salt chlorinators. The hosts provide insights into their daily routines and the unique challenges they face in the pool cleaning industry.takeawaysIt's important to prepare pools for summer by changing filters and checking stabilizer levels.Algae problems can arise from customer actions, such as adding too much water.Communication with customers is key to managing expectations about pool maintenance.Bird droppings can be a significant issue for pool cleanliness.Understanding the mechanics of salt chlorinators is crucial for proper maintenance.Customer misunderstandings can lead to frustration for pool service providers.Maintaining a lower stabilizer level can help prevent algae growth.Properly managing evaporation and water levels is essential during the summer.The hosts share humorous anecdotes about their experiences in pool maintenance.It's important to stay informed about best practices in pool care.Sound Bites"Just don't add water.""I just want to go home.""It's going to turn green again."Chapters00:00Introduction and Weekly Updates01:32Preparing Pools for Summer08:05Challenges with Pool Maintenance13:53Customer Interactions and Misunderstandings19:45Salt Chlorinators and Pool Chemistry26:25Final Thoughts and Wrap-Up Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various topics related to the pool service industry, including the current weather conditions, a spike in equipment sales, and the upcoming federal election in Australia. They delve into workplace injuries, sharing personal stories and emphasizing the importance of safety protocols and PPE. The conversation also touches on the physical demands of the job, employer responsibilities, and the need for risk assessments. The hosts encourage listener engagement by inviting them to share their experiences and insights.takeawaysA spike in equipment sales indicates a busy season ahead.Workplace injuries can often be avoided with proper safety protocols.No jumping fences or climbing fences is a crucial safety policy.Educating staff on safety measures is essential for a safe work environment.Physical demands of the job require attention to health and safety.Employers must provide necessary PPE gear to their staff.Risk assessments should be conducted regularly to ensure safety.Animal encounters can pose risks that need to be managed.Setting a good example for staff is vital in promoting safety.Engaging with listeners can help share valuable insights and experiences.Sound Bites"We've seen a big spike in equipment sales.""Let's talk injuries.""No jumping fences, no climbing fences.""You need to be able to deal with it.""You need to educate your staff.""Practice what you preach.""The job is quite taxing on the body."Chapters00:00Welcome and Weather Check03:03Equipment Sales and Political Climate06:04Workplace Injuries and Safety Protocols09:01Personal Injury Stories and Lessons Learned12:03Workplace Safety Regulations and Compliance15:06Animal Encounters and Risk Assessments18:05Physical Demands of the Job20:58Employer Responsibilities and Staff Safety24:10Conclusion and Call for Listener Engagement BufferZoneBufferZone has been created by a frustrated pool maintenance companyDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools Podcast, Rudy Stankowitz emphasizes the importance of mentorship in the pool industry, encouraging listeners to nominate their mentors for recognition at mentoraward.com He discusses innovations in pool safety and maintenance, highlighting the National Drowning Prevention Alliance's initiatives. The conversation shifts to industry trends and highlights from leading publications, before delving into the power of storytelling in business. Rudy concludes by urging listeners to reflect on their own stories and the impact they can have in their professional and personal lives.takeawaysMentorship is crucial in shaping the next generation of pool professionals.Nominations for the Mentor of the Year award are open until June 30th.The NDPA promotes water safety through various initiatives.Aqua Magazine's Aqua 100 list recognizes top pool retailers.Storytelling is a powerful tool for building trust in business.People connect with your 'why' more than your credentials.Sharing personal stories can enhance relationships and community engagement.Effective storytelling can help navigate conflict and inspire others.Understanding your own story can lead to personal growth.Storytelling skills are valuable beyond the pool industry.Sound Bites"Who mentored you?""Drowning is preventable.""Trust is everything.""What's your story?"Chapters00:00Celebrating Mentorship in the Pool Industry03:07Innovations in Pool Safety and Maintenance05:56Industry Highlights and Trends08:49The Power of Storytelling in Business21:03The Broader Impact of StorytellingMentorAward.com Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?Welcome to another episode of the Talking Pools Podcast! Today, host Steve Sherwood welcomes special guests Kristy Riester, Executive Director of the Council for the Model Aquatic Health Code (CMAHC), and Dewey Case, Technical Director, to discuss the significance of the Model Aquatic Health Code (MAC) and its impact on pool safety and regulations.Key Discussion Points:Introduction to the MAC – What it is and why it matters.Origins and Development – How the MAC came to be and the role of expert involvement.State Variations & Guidelines – Why uniform standards are essential across different regions.Scientific Insights & Key Health Concerns – Addressing Cryptosporidium, pool sanitation, and safety measures.The Role of UV and Ozone in Pool Safety – Innovations in water treatment.CDC's Role & the MAC's Evolution – How the MAC adapts and integrates new research.Recent Changes & Future Challenges – What updates have been made and where it's headed.Education & Advocacy for Code Adoption – Why awareness and engagement matter.Membership Benefits & Community Impact – How industry professionals can get involved.Future Adaptations & Innovations – The vision for improving pool safety and regulations.Join the conversation as we break down the importance of proper pool design, safety standards, and the evolving role of the MAC in keeping aquatic environments safe.Download THE LETTER regarding the CMAHC HERE California Pool AssociationPool Industry Trade OrganizationLaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this special edition of the Talking Pools Podcast, we're interrupting our regular Tuesday broadcast to bring you an urgent conversation about critical legislative threats facing Florida's pool industry. Pool Magazine's Editor-in-Chief Joe Trusty sits down with Dallas Deason, Chief Government Relations Officer for the Florida Swimming Pool Association (FSPA), to break down the serious legislative challenges that nearly slipped through unnoticed — and what the industry did to stop them.Joe and Dallas dive deep into two explosive topics:SB 712/HB 683 Amendment: A last-minute proposal that would have dangerously expanded the ability of general and building contractors to build wet deck areas around swimming pools, bypassing the licensed pool contractors entirely.HB 991: A sweeping and alarming bill aimed at dismantling the Construction Industry Licensing Board (CILB) and eliminating mandatory continuing education requirements, not only for pool contractors but across 32 professional categories in Florida.Dallas explains why these bills would have been catastrophic for both consumers and industry professionals, outlines how FSPA rapidly mobilized to defeat the SB 712/HB 683 amendment, and gives an insider look at the ongoing battle to stop HB 991 before it can cause lasting damage.Key Topics Discussed:Why the proposed wet deck amendment was a threat to pool safety and professional standardsHow FSPA mobilized industry professionals to advocate at the state CapitolThe critical role of the CILB and why its elimination would lead to a rise in poor workmanship and deregulation chaosThe vital importance of continuing education for contractors and inspectorsWhat pool professionals and consumers can do right now to help fight HB 991What happens next if HB 991 passes — and why the consequences could ripple far beyond the pool industryGuest:Dallas Deason, Chief Government Relations Officer, Florida Swimming Pool Association (FSPA)Host:Joe Trusty, Editor-in-Chief, Pool MagazineAction Steps for Listeners:Visit the Florida House of Representatives websiteFind and contact your legislators — urge them to vote NO on HB 991Stay informed and engaged with FSPA's legislative updatesRemember to Like, Share, Subscribe, and Follow Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various aspects of pool maintenance, particularly focusing on the challenges posed by seasonal changes, the importance of filter media, and the signs indicating when maintenance is needed. They also delve into the use of zeolite in filtration systems and share techniques for replacing filter media effectively. The conversation is light-hearted yet informative, with anecdotes and practical advice for pool service professionals. In this conversation, the speakers discuss best practices for filter replacement in pools, emphasizing the importance of replacing the entire filter rather than just the media. They explore the evolution of filter media, comparing traditional sand to modern glass media, and touch on the maintenance of DE filters. The discussion highlights the significance of proper filtration for water quality and concludes with an invitation for listeners to engage in future training opportunities.takeawaysConnectivity issues can affect outdoor activities.Seasonal changes bring unique challenges for pool maintenance.Worms and other creatures often end up in pools during wet weather.Filter media needs regular maintenance to ensure water clarity.Pressure gauges are essential for monitoring filter performance.Clarity of water can indicate filter media issues.Zeolite requires recharging and can hold onto phosphates.Proper agitation of filter media can improve performance.Old filters may still provide clear water despite needing replacement.Innovative tools can simplify media replacement tasks. Encouraging customers to replace the whole filter is best practice.The cost of parts often makes a full replacement comparable to repairs.Filters are becoming increasingly expensive, impacting customer decisions.Gravel is rarely used in modern filters, with sand and glass being preferred.Glass media offers better filtration and longevity compared to sand.DE filters are effective but require more maintenance than other types.Proper filtration is crucial for maintaining water quality in pools.The age and condition of filters can significantly affect performance.Using beach sand in pools is illegal and detrimental to filtration.Engaging with listeners during training sessions fosters community and learning.Sound Bites"You really don't want zeolite.""Sometimes it just needs to be agitated.""Filters are getting awfully expensive.""Gravel used to be the thing.""Beach sand is illegal to use in pools.""Glass is naturally negatively charged.""DE filters have superior water quality.""It's not just about the filtration."Chapters00:00Introduction and Connectivity Challenges03:04Seasonal Pool Maintenance Issues06:01Understanding Filter Media and Maintenance12:11Signs of Filter Media Issues18:02Zeolite and Its Challenges23:58Media Replacement Techniques25:08Filter Replacement Best Practices30:02The Evolution of Filter Media36:00Glass vs. Sand: The Media Debate39:07Understan Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy Stankowitz delves into the often misunderstood world of pool care, focusing on enzymes, phosphate removers, and clarifiers. He explains how enzymes work, their limitations, and the importance of proper dosing and water chemistry. The discussion then shifts to phosphate removers, clarifying their role in preventing algae growth and their effectiveness when used correctly. Finally, Rudy covers clarifiers, detailing how they enhance water clarity and improve filter efficiency. Throughout the conversation, he emphasizes the significance of understanding pool chemistry to optimize the use of these tools and save costs.takeawaysEnzymes break down organic contaminants in pools.Proper dosing of enzymes is crucial for effectiveness.Enzymes do not replace sanitizers; they support them.Phosphate removers help prevent algae growth by removing nutrients.Not all pools require phosphate removers; assess before use.Clarifiers help improve water clarity by clumping particles together.Overdosing clarifiers can lead to cloudiness instead of clarity.Specialty chemicals can help reduce chlorine demand and costs.Understanding water chemistry is key to effective pool maintenance.Using the right tools at the right time enhances pool care efficiency.Sound Bites"Enzymes are legit. They the truth?""Enzymes are not sanitizers.""Enzymes are tools, not miracles."Chapters00:00Understanding Enzymes in Pool Care15:00The Role of Phosphate Removers21:46Clarifiers: Enhancing Pool Clarity26:29Specialty Chemicals and Cost Efficiency Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?Welcome to the Talking Pools podcast with Steve and Wayne! In this episode, they dive into the intricacies of pool startups, offering a comprehensive guide to what works, what doesn't, and what makes for a successful startup procedure. Here's what you can expect:Recap of Last Episode: A brief revisit of the key topics covered last week, including pool openings and covers.Startup Procedures: Wayne and Steve highlight the importance of following proper procedures and share expert insights on starting up pools effectively.Competition in the Industry: A discussion on the competitive nature of the pool services sector and tips for setting yourself apart from competitors.Retail and Manufacturer Relationships: Exploring the role of retail in pool services, strategies for understanding list pricing and warranties, and the significance of building strong relationships with manufacturers.Identifying and Documenting Pool Issues: Practical advice for spotting potential problems early and ensuring proper documentation for effective solutions.Tune in for practical advice, industry knowledge, and a bit of banter! Whether you're a seasoned pro or new to the pool service world, Steve and Wayne have something for everyone. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode, the hosts discuss various challenges faced in pool maintenance, including dealing with duck poop, customer service issues, and the complexities of leak detection. They share humorous anecdotes about their experiences with clients and wildlife encounters, while also providing insights into effective pool care solutions.takeawaysDuck poop can be a significant problem for pool maintenance.Enzymes are preferred over chemical solutions for cleaning pools.Customer misunderstandings can complicate service calls.Leak detection is often met with client denial.Clients frequently interfere with pool maintenance equipment.Wildlife encounters can add unexpected challenges to pool care.Communication is key in managing client expectations.Proper maintenance can prevent algae problems in pools.Difficult clients can lead to frustration and burnout.Taking breaks and vacations is essential for service professionals.Sound Bites"Duck off, duck off.""I could drain it.""I wish they would cancel."Chapters00:00Introduction to Pool Problems02:58Duck Poop Dilemmas07:14New Chapter08:19The Egg Incident11:17Crow Challenges14:23Bitching About Customer Issues20:19Leak Detection Frustrations25:28Customer Service Nightmares29:16Wildlife Encounters34:21Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of Talking Pools, the hosts discuss various aspects of running a pool service business, including personal updates, team structure, role hierarchy, employee training, and the importance of KPIs and accountability. They emphasize the need for flexibility within teams, the significance of employee engagement, and the necessity of having a clear onboarding process. The conversation wraps up with a focus on transparency and communication as key elements for business success.takeawaysThe immune system is largely controlled by the X chromosome.Creating a clear hierarchy in a business helps set expectations.Flexibility in roles can enhance employee satisfaction.Professional development is crucial for employee retention.KPIs are essential for measuring business success.Regular employee reviews foster engagement and accountability.Onboarding processes should be well-defined and transparent.Investing in employees' personal interests can boost morale.Communication is key to a successful team environment.Celebrating employee achievements enhances team spirit.titlesBuilding a Strong Team in Pool ServiceThe Importance of Role HierarchyFlexibility in Business OperationsInvesting in Employee DevelopmentSound Bites"I hate being sick.""This is our level of expectation.""It's really important to have a crossover.""Creating professionalism and creating experts.""It's all about transparency, communication.""You have to put in the hard work.""You only get one chance at a first impression.""We like it when we get those ideas."Chapters00:00Introduction and Personal Updates02:55Business Growth and Team Structure06:05Role Hierarchy and Responsibilities08:57Flexibility and Cross-Training in Teams12:03Professional Development and Training14:51KPIs and Accountability in Business18:10Employee Engagement and Satisfaction21:00Onboarding and Employee Handbook24:10Conclusion and Future Topics Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, host Rudy Stankowitz welcomes Rob Stewart, a pool industry expert and hot sauce entrepreneur. They discuss Rob's journey from pool openings and closings to creating his own brand of hot sauce, Rob's Revenge. The conversation covers the challenges of producing hot sauce, the importance of flavor and quality control, and the unique marketing strategies Rob employs. Listeners will gain insights into the entrepreneurial spirit and the passion behind crafting a product that stands out in the market.takeawaysRob Stewart transitioned from the pool industry to hot sauce production.Rob's Revenge hot sauce was born from an abundance of jalapeno peppers.The hot sauce recipe was inspired by a Trinidadian sauce but uniquely modified.Rob emphasizes the importance of flavor over heat in his sauces.He uses organic ingredients and avoids vinegar for a distinct taste.Rob's hot sauce production is done in a commercial kitchen to meet health standards.He gives away samples to build a customer base and gather reviews.Rob's marketing strategy focuses on local distribution due to shipping costs.The hot sauce industry presents both challenges and opportunities for entrepreneurs.Rob's passion for quality and flavor drives his hot sauce business.Sound Bites"I have a brand of hot sauce.""I just give them away.""I use zero vinegar."Chapters00:00Introduction to the Podcast and Guest02:59Rob's Journey in Pool Industry and Hot Sauce Creation05:53The Evolution of Rob's Revenge Hot Sauce17:00Flavor vs. Heat: The Unique Selling Point of Rob's Sauce19:58Sourcing Ingredients and Production Challenges22:54Marketing and Distribution of Hot Sauce25:57The Character of Rob's Revenge: A Fun Analogy28:59Rob's Commitment to Education and Quality in the Industry36:24The Science of Hot Sauce Production42:04Building a Brand Through Sampling51:24Challenges and Rewards in Hot Sauce Making58:29Connecting with Customers and Future Plans Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?Hosts: Steve Sherwood & Wayne IvusichOverview of seasonal pool maintenance, especially the critical "100 days of summer" for pool companies in the Northeast.Startup Procedures for Pool ServiceImportance of preparation from the previous season for a successful pool opening.Challenges faced with new clients and their equipment.Types of Pool Covers and Their ImpactComparison between solid and mesh covers: benefits and drawbacks.Introduction of super mesh covers for better efficiency and client satisfaction.Efficient Pool Opening StrategiesStep-by-step preparation for a smooth spring pool opening.Tips to avoid revisiting issues and prioritizing timely service.Client Management and SchedulingBalancing recurring clients with new ones.Transitioning responsibilities to employees while maintaining quality standards.Safety and TestingImportance of accurate water testing and keeping testing kits updated.Emphasis on safety compliance and standards.Automating Pool MaintenanceModern tools and technologies to streamline tasks and improve client retention.Pricing and CommunicationStrategies for fair pricing while ensuring business sustainability.The significance of clear communication and feedback loops with clients.ConclusionSummary of best practices for seasonal pool service.Encouragement for listeners to adapt and innovate in their businesses. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode, Andrea and Paulette discuss their experiences in pool service, sharing personal anecdotes about challenging days, communication issues with clients, and the intricacies of cleaning pools. They also touch on their upcoming barbecue plans and the joys of pet ownership, all while maintaining a light-hearted and humorous tone. In this conversation, the speakers discuss various techniques for pool cleaning, the impact of proposed tariffs on the pool industry, and misconceptions surrounding pool etiquette and chemistry. They share personal experiences and insights into the challenges faced by pool professionals, including the importance of proper cleaning methods and the potential economic implications of tariffs on pool supplies and equipment. Additionally, they address the common belief that urinating in pools is acceptable due to misunderstandings about pool chemistry.takeawaysIt's okay to have bad days; everyone experiences them.Communication with clients is crucial in service industries.Parking issues can complicate service calls significantly.Above ground pools present unique challenges for maintenance.Teamwork and support from management can alleviate stress.Cleaning techniques can vary based on personal preference.Personal stories can help lighten the mood during tough discussions.Pets can bring joy and distraction during stressful times.Planning social events can be a fun way to unwind.Consistency in cleaning methods can improve efficiency. Netting depends on what I'm doing.I like to start at the highest level first.Chlorine doesn't instantly neutralize every contaminant.People justify peeing in pools due to convenience.Chloramines irritate swimmer's eyes and skin.Proposed tariffs could disrupt the pool industry.Pool professionals are bracing for price increases.Communication with clients is essential during price hikes.Pee is not sterile once it touches air.Understanding pool chemistry is crucial for pool etiquette.Sound Bites"I had a terrible day.""I get a call from my boss.""I got so frustrated.""I will not be at the barbecue.""Best dog toy ever in the entire world.""I think I usually go to the left.""You can't because the tile's too big.""I always try to start at the stairs.""I hate them. Absolutely."Chapters00:00Introduction and Monday Blues02:58Pool Service Challenges05:59Above Ground Pool Adventures08:47Communication and Coordination Issues11:59Cleaning Techniques and Best Practices15:08Barbecue Plans and Personal Stories22:26Pool Cleaning Techniques and Strategies30:12Impact of Proposed Tariffs on the Pool Industry38:11Understanding Pool Etiquette and Chemistry Misconceptions Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Peter and Shane discuss the seasonal changes affecting pool maintenance, the challenges of servicing pools during the transition to winter, and the complexities of managing commercial versus residential pools. They delve into the risks associated with Airbnb pools, emphasizing the importance of understanding local regulations and safety requirements. The conversation also highlights the significance of swimming education and safety for children, especially in areas with natural water bodies. The episode concludes with a call for listener engagement and topic requests.takeawaysDaylight saving changes impact pool maintenance schedules.Clients often misunderstand the need for ongoing pool maintenance in winter.Commercial pools have stricter regulations than residential pools.Airbnb pools require specific certifications and health department registration.It's crucial to verify the status of rental properties before servicing.Miscommunication can lead to significant risks in pool servicing.Swimming education is essential for safety around water bodies.Local funding for school pools is often inadequate.There are enough good customers in the industry to avoid problematic ones.Listeners are encouraged to send in topic requests for future episodes.Sound Bites"It's a funny time of the year.""You know, we shut everything down.""I need to know if it's an Airbnb.""This isn't a situation you can negotiate.""It's shocking. It's terrible."Chapters00:00Introduction and Seasonal Changes03:01Pool Maintenance Challenges06:14Commercial vs Residential Pool Services12:00The Risks of Airbnb Pools17:59Swimming Safety and Education24:09Conclusion and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this engaging conversation, Natalie Hood shares her extensive experience in the pool and hot tub industry, discussing significant shifts in certifications, the impact of the pandemic on education, and her aspirations for the future. She emphasizes the importance of quality training and the challenges faced by the industry, including market dynamics and tariffs. Natalie reflects on her relationships within the industry and offers valuable advice for pool service companies, encouraging them to maintain high standards and adapt to changes.takeawaysNatalie Hood has a rich background in the pool and hot tub industry.The certification landscape has evolved significantly over the years.Quality training and certification are crucial for safety in aquatics.The pandemic forced a shift to virtual education in the industry.Building strong relationships is key to success in the aquatics field.Future opportunities in the aquatics industry are abundant.Tariffs and market dynamics pose challenges for the industry.Pool service companies should prioritize quality and avoid cutting corners.Natalie encourages open communication and collaboration within the industry.The importance of adapting to change and embracing new methods in education.Sound Bites"I swam four miles the other day.""You can become a certified out there.""Don't skip corners."Chapters00:00Introduction to the Podcast and Guest00:59Natalie Hood's Journey in the Pool Industry04:39Embracing Life and Family07:16New Chapter09:53Shifts in the Pool and Hot Tub Industry12:12Navigating Certification Challenges14:36Consulting and Supporting Instructors17:24Adapting Education in a Pandemic19:49Future Aspirations in Aquatics27:10The Decision to Move On28:13Influences and Legacy in the Industry29:25The Future of the Pool Industry30:42Impact of Tariffs on the Industry31:32The Evolution of Trade Associations32:09Social Media and Influencer Culture33:47Opportunities in the Pool Industry34:44Challenges Facing Trade Organizations37:10Advice for Pool Service Companies37:39Building Relationships in the Industry38:21Favorite Recipes and Personal Touches39:05Adult Education in the Pool Industry40:20pool magazine commercial - Copy.mp4 Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode, Steven Wayne and Wayne Ivusich dive into the timely topic of tariffs and their implications for the pool and spa industry. They discuss how government-imposed tariffs on certain countries are affecting product availability, costs, and the overall industry landscape. From treatment chemicals to replacement parts, the hosts explore the ripple effects on businesses and customers alike. They also touch on strategies for navigating these challenges, including whether businesses should absorb the costs or pass them on to customers.Key Topics Covered:Introduction to tariffs and their impact on the industryProduct availability and cost challengesExamples of affected items, including chemicals and replacement partsInsights on how manufacturers and businesses are respondingDiscussion on pricing strategies and customer impactNotable Quotes:"It's going to affect everybody, particularly customers.""Is this something we need to pass on to the customer, or can we absorb it?"Listener Takeaways:Understand the current challenges posed by tariffs in the pool and spa industry.Gain insights into how businesses can adapt to these changes.Learn about the broader implications for manufacturers and customers.Join the conversation and share your thoughts on how tariffs are impacting your business or experience in the pool and spa industry. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode, the hosts discuss various aspects of pool maintenance, including personal experiences with pool challenges, customer interactions, and the impact of tariffs on the pool industry. They also touch on health and safety concerns related to pool maintenance and the importance of effective communication with customers.takeawaysFollow us on our socials for updates.Pool maintenance can be unpredictable with equipment failures.Customer expectations can vary widely in the pool industry.Tariffs are affecting the cost of pool materials and chemicals.Effective communication with customers is crucial for satisfaction.Health and safety in pool maintenance is a growing concern.Understanding customer needs can lead to better service.The pool industry is facing challenges with rising costs.Maintaining clear water is essential for pool usability.Industry news can impact daily operations in pool maintenance.Sound Bites"Follow us on our socials!""My pool heater broke!""Why would you do that?" Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of Talking Pools, hosts Peter, Shane and Lee discuss their experiences traveling along the Victorian coastline, touching on the beauty of locations like Warrnambool and the Twelve Apostles. They delve into the challenges of pool maintenance, particularly in relation to customer communication and the importance of understanding different cultural perspectives on pool usage. The conversation also highlights seasonal business strategies for maintaining staff engagement during quieter months.takeawaysThe Victorian coastline offers stunning views and experiences.Traveling can provide a refreshing break from work.Customer communication is crucial in service industries.Assumptions can lead to misunderstandings in customer relations.It's important to ask questions diplomatically.Cultural differences can affect how people use their pools.Seasonal strategies are essential for maintaining business.Pool maintenance requires understanding specific equipment needs.Test results should be interpreted carefully, not taken at face value.Maintaining staff engagement during slow seasons is vital.Sound Bites"What a stunning coastline!""You gotta pay the bills, mate.""Don't assume ill intent.""The best thing to do is be inquisitive.""You have to read between the lines.""You need to think outside the box.""Have a bloody good week!" Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Do you have an idea for a podcast episode?In this episode of the Talking Pools podcast, Rudy Stankowitz welcomes Derrick Todd, the creator of Pool Boy Rubs. They discuss Derrick's journey from running a retail store to creating unique barbecue rubs, the inspiration behind his flavors, and the importance of flavor in life. Derrick shares insights on sourcing ingredients, customer feedback, and engaging with the community through contests. The conversation emphasizes the need for flavor not just in cooking but in life experiences, encouraging listeners to live fully and share their stories.takeawaysDerrick Todd transitioned from retail to creating barbecue rubs.The original flavor of Pool Boy Rubs was designed to be a go-to barbecue seasoning.Sourcing quality ingredients is crucial for creating unique flavors.Customer feedback has shaped the development of new rubs.The MILF rub is versatile and can be used on various dishes.Engaging with the community enhances the brand's reach and creativity.Flavor in cooking reflects the flavor of life experiences.Derrick encourages listeners to be interesting and share their stories.The importance of flavor extends beyond food to life itself.Derrick's journey highlights the value of pursuing passions and creativity.Sound Bites"I wanted to call it your American rub.""Pool Boy Rubs contest!""You need flavor in your life."(2) Pool Boy - Roast Duck with Orange Sauce! This recipe serves about... | Facebook(2) Grill and Chill | Facebook(2) Pool Boys Grilling, BBQ and Cooking Club | Facebook AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.BLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this conversation, the hosts discuss various aspects of customer service in the pool industry, including the challenges of dealing with difficult customers, the importance of service industry experience, and the impact of online reviews, particularly Yelp. They share personal anecdotes about customer interactions, the significance of communication, and the role of attitude in both teaching and learning. The discussion also touches on the complexities of consulting and the potential for homeowner rating systems. In this conversation, the speakers discuss various aspects of running a successful pool business, including the benefits of joining the California Pool Association, effective communication strategies with clients, handling negative reviews, and the importance of transparency and collaboration in the industry. They also touch on the hiring process and the significance of vetting employees to ensure a trustworthy team.takeawaysWayne is back and feeling better after being sick.Customer experiences can vary greatly, with some being positive and others negative.Service industry experience is valuable for understanding customer behavior.Communication is key in managing customer expectations and interactions.Yelp can be beneficial but also has its drawbacks for service providers.Setting clear boundaries with clients is essential for a healthy working relationship.Teaching experiences reveal the importance of student attitudes in learning.Online education presents unique challenges compared to in-person classes.The conversation highlights the need for better homeowner rating systems.Attitude plays a crucial role in both customer service and education. California Pool Association offers valuable resources for pool businesses.Effective communication can prevent misunderstandings with clients.Handling negative reviews requires a strategic approach.Transparency with clients fosters trust and loyalty.Asking the right questions can help identify potential issues early.Building relationships with clients is essential for long-term success.Collaboration among pool professionals can enhance the industry as a whole.Vetting employees thoroughly is crucial for maintaining quality service.Mistakes should be acknowledged and addressed promptly to maintain credibility.Creating a positive work environment encourages honesty and accountability.Sound Bites"Yelp can be like the best thing in the world.""I want to grow my pool inspection business.""I don't like doing one-on-one classes.""Don't tell me what my p LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCMAHCThe Council for the Model Aquatic Health Code promotes health & safety at public swimming poolsCalifornia Pool AssociationPool Industry Trade OrganizationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!RATED R FOR LANGUAGEIn this episode of the Talking Pools podcast, hosts Andrea and Paulette discuss various challenges faced in pool maintenance, including frustrations with clients and the impact of environmental factors on pool cleanliness. They also delve into new legislation aimed at improving pool safety to prevent drownings, particularly among children. The conversation touches on the responsibilities of Airbnb hosts regarding pool safety and the need for better regulations in the industry. The episode concludes with a call for listener engagement and feedback.takeawaysThe importance of maintaining clean pools for client satisfaction.Frustrations arise when clients do not assist in pool maintenance.New legislation in Florida aims to improve pool safety.Drowning statistics highlight the need for better safety measures.Airbnb hosts should be held accountable for pool safety.Environmental factors can significantly impact pool cleanliness.Communication with clients is crucial for effective pool maintenance.Hosts should consider the implications of tree coverage on pools.The podcast encourages listener interaction and feedback.Safety measures for pools should be prioritized in residential areas.Sound Bites"I'm sick of their pools.""I got rid of my Airbnb that I have.""I don't allow children in my house."Chapters00:00Introduction and Theme Song Ideas02:47Pool Maintenance Challenges and Frustrations06:06Pool Safety Legislation and Drowning Prevention12:13Airbnb Pool Safety Concerns19:01Closing Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of Talking Pools, the hosts discuss the emerging trend of ice baths, exploring their benefits, health regulations, and the microbiological risks associated with their use. They delve into the differences between fixed and mobile ice baths, the importance of hygiene, and personal experiences with ice baths. The conversation highlights the need for proper guidelines and public health awareness in the growing popularity of ice baths.takeawaysIce baths are becoming increasingly popular for recovery.Health regulations around ice baths are still developing.Microbiological risks are a significant concern for ice baths.Fixed ice baths have better hygiene standards than mobile ones.Public health guidelines are essential for safe ice bath use.Showering before using ice baths is often neglected.Cold water temperatures can inhibit bacterial growth.Personal experiences with ice baths vary widely among users.Proper maintenance of ice baths is crucial for safety.Awareness of source water quality is important for ice bath hygiene.titlesThe Cold Truth About Ice BathsNavigating Ice Bath RegulationsMicrobial Safety in Ice BathsSound Bites"The wheels of bureaucracy spin slowly.""It's in the public interest to be sanitized.""Ice baths are a thing, follow the code.""What is the source water?""Ice baths are becoming a common thing.""Public health guidelines are free."Chapters00:00Introduction and Setting the Scene01:05The Rise of Ice Baths06:02Health Regulations and Guidelines11:54Microbiological Risks in Ice Baths18:12Comparative Analysis of Fixed vs Mobile Ice Baths23:55Public Perception and Personal Experiences Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses customer reviews, defamation, and the challenges faced by service providers with Mike Meadows, the founder of Customers Karma. They explore the concept of risk assessment in business, the functionality of Customers Karma as a platform for reporting difficult customers, and the legal and ethical implications of publicly labeling individuals based on their experiences. The conversation delves into the importance of protecting service providers while also considering the rights of customers. In this engaging conversation, Mike and Rudy explore the complexities of customer accountability in the service industry, emphasizing the importance of second chances and the impact of technology on customer experiences. They share real-life stories, discuss the integration of review platforms, and delve into the legal considerations surrounding customer feedback. The dialogue highlights the need for businesses to maintain integrity while navigating the challenges of customer interactions, ultimately advocating for a balanced approach to customer care and business ethics.takeawaysUnderstanding defamation, libel, and slander is crucial for service providers.Difficult customers can impact business negatively and need to be addressed.Risk assessment is a common practice in various industries.Customers Karma aims to help service providers avoid problematic clients.The platform requires proof of business ownership for users.Anonymous reviews can be left by verified businesses.Legal protections exist for platforms hosting user-generated content.Ethics of public labeling of customers is a complex issue.Forgiveness and redemption are important in business relationships.The importance of clear communication and terms with customers. It's essential to draw a line in the sand for accountability.Second chances can lead to better outcomes for everyone.Real-life experiences shape our understanding of customer behavior.Technology can enhance service delivery and customer feedback.Global perspectives on customer reviews vary significantly.Controversy can be a catalyst for business decisions.Legal considerations are crucial when handling customer feedback.Building a review platform requires careful planning and execution.Unique living experiences can influence business practices.Customer care should always be a priority in service industries.Sound Bites"You have to qualify the customer.""I lost twice because of that.""Buyers are liars.""I just jumped in and I just did it.""It's all in private, right?""Let's see who wins.""I wanted to share a real incident.""Everybody likes the gravy job.""The customer is number one, man.""Check out governmentkarma.com." Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode, we dive into the intricacies of certifications and licensing in the pool and spa service industry, particularly within Australia. Here's what we explore:State-Specific Licensing Laws: The unique regulatory landscape across different Australian states and its impact on pool and spa service professionals.Certifications Overview:Certificate III in Pool and Spa Service: A pathway to licensing in some states, emphasizing core skills for technicians.Certificate IV in Pool and Spa Service: A more advanced course focusing on business management and installations, though not a licensing pathway.Aquatic Technical Operator Course: Aligning with the CPO, designed for professionals in commercial aquatic facilities.The Licensing Dilemma: Challenges posed by inconsistent enforcement of licensing requirements and the importance of qualifications for commercial contracts.Online and In-Person Learning: Flexible, self-paced learning options and the time commitment involved in completing these courses.Professionalizing the Industry: Insights into the importance of education, licensing, and proper training for advancing the pool and spa service sector.Join us as we uncover how these certifications help shape better service standards and provide opportunities for growth in the pool and spa industry. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!Notas del episodio: Talking Pools Podcast en Español – Ser un Piscinero Hispano en los Estados UnidosEn este episodio especial del Talking Pools Podcast en Español, Pete the Pool Guy comparte una reflexión sobre lo que significa ser un piscinero hispano en los Estados Unidos. Con su experiencia personal y la de muchos de sus compañeros, habla sobre los desafíos y las ventajas de trabajar en la industria de las piscinas siendo parte de la comunidad latina.Temas destacados:La Barrera del Idioma: Cómo el no saber inglés al principio no define el valor de un profesional, sino su actitud, ética de trabajo y disposición para aprender.Adaptación y Superación: La importancia de adaptarse a las normas y expectativas del mercado estadounidense sin perder la esencia de la cultura latina. Se habla sobre cómo los clientes valoran la puntualidad, la comunicación clara y el profesionalismo.Ventajas de Ser Bilingüe: Tener la capacidad de hablar dos idiomas es una gran ventaja, no solo en términos de comunicación, sino también en la construcción de relaciones de confianza con los clientes hispanos y no hispanos.El Camino Hacia el Éxito: Pete comparte su historia personal de cómo comenzó con pocos recursos, pero con mucha determinación, y cómo ha logrado crecer hasta tener su propia compañía. Resalta la importancia de no tener miedo, pedir ayuda y aprender de otros piscineros.Orgullo de Ser Piscinero Hispano: Un mensaje de orgullo y motivación para todos los piscineros hispanos. No estamos aquí por suerte, sino porque trabajamos duro, aprendemos el sistema y dejamos una huella en la industria.Citas destacadas:"El idioma no te define. Lo que te define es tu actitud, tu ética de trabajo, tu disposición a aprender.""Hablar dos idiomas no solo es útil, es poder.""Nosotros somos los que aguantamos el solón, los químicos, las fugas, las bombas quemadas, los clientes difíciles, y lo hacemos con ganas, con entrega, y con respeto al oficio."Este episodio es para todos los piscineros hispanos en Estados Unidos. No importa el nivel de inglés que tengas, lo que importa es tu determinación, trabajo duro y el conocimiento que ofreces a tus clientes. Sigue aprendiendo, sigue creciendo, y nunca olvides lo que vales.Acompáñanos en el próximo episodio para más historias e inspiración en el mundo de los piscineros. ¡Ánimo, Raza! ¡A seguirle dando!Conéctate con nosotros:Síguenos en nuestras redes sociales para más contenido exclusivo.¡No te pierdas el próximo episodio! Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools Show, hosts Andrea and her mother discuss their recent experiences, including a reggae music festival and the pool show. They share insights about the attendance at the pool show, personal health experiences related to plasma donation, and the importance of community engagement through Ipsa. The conversation also touches on personal anecdotes, frustrations with customer interactions, and plans for future pool shows. The episode concludes with a call for listener engagement and feedback.takeawaysThe pool show had lower attendance than expected.Health issues can impact plans, as seen with plasma donation.Ipsa is looking to expand with a new chapter in Palm Beach.Community support is vital in the pool service industry.Personal experiences can lead to humorous anecdotes.Customer interactions can be frustrating but are part of the job.Planning for pool shows requires awareness of schedules and attendance.Sharing personal stories can create a connection with listeners.Engagement with the audience is encouraged for feedback.Health and wellness are important considerations in daily work.Sound Bites"I almost passed out.""I think what happens is...""I didn't walk around at all.""I need a back in five minutes sign.""I hope I do too."Chapters00:00Introduction and Weekend Recap02:48Experiences at the Pool Show06:09Health and Donation Experiences09:02Ipsa and Community Engagement12:04Pool Show Insights and Future Plans14:55Personal Anecdotes and Observations18:00Closing Thoughts and Listener Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode, Peter, Shane, and Lee discuss their experiences in the pool industry, emphasizing the importance of customer service, open-mindedness, and the impact of attitude on business success. They share insights from their travels, highlighting the need for continuous learning and investment in staff training. The conversation also touches on the significance of maintaining a positive business culture and the repercussions of negative attitudes in the workplace.takeawaysVisiting pool shops can provide valuable insights.The pool industry has evolved significantly over the years.Investing in staff training is crucial for business growth.Customer service is a reflection of business leadership.Open-mindedness is essential for adapting to change.Negative attitudes can harm business reputation and culture.Building rapport with customers leads to better business outcomes.A positive attitude fosters a better work environment.Continuous learning is vital in a changing industry.Gratitude and respect are key to customer relationships.Sound Bites"I love to see what other people do.""A fish rots from the head down.""What you put out, you get back.""Be nice.""Attitude of gratitude."Chapters00:00Exploring Australia's Scenic Beauty03:13The Importance of Pool Shop Visits06:09Customer Service and Business Attitude12:09Open-Mindedness in Business18:09The Impact of Attitude on Business Success23:55Building a Positive Business Culture Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode, Rudy Stankowitz discusses the critical importance of chemical safety in pool maintenance, particularly focusing on the dangers of mixing certain chemicals like sodium bromide and calcium hypochlorite. He emphasizes the need for pool service professionals to understand the chemical reactions that can occur and the tragic consequences that can arise from negligence. The conversation also highlights the shift in the pool industry towards collaboration and knowledge sharing, advocating for a united front to improve safety standards and professional practices.takeawaysChemical reactions in pool maintenance can be deadly if misunderstood.Sodium bromide and calcium hypochlorite should not be mixed without caution.Education on chemical safety is crucial for pool service professionals.Collaboration in the industry leads to better practices and safety.The pool service industry must adapt to changing chemical formulations.Understanding chemistry is essential for preventing accidents.A united industry can negotiate better deals and standards.Knowledge sharing improves the overall quality of service.Complacency is a greater threat than competition in the industry.Building each other up leads to a stronger, more respected profession.Sound Bites"This is a critical lesson in chemical safety.""Stay curious, stay informed and stay safe.""The most successful people build others up."Chapters00:00Introduction and Context of Pool Chemical Safety08:03Chemical Reactions and Their Consequences13:23The Importance of Chemical Knowledge in Pool Maintenance16:30Collaboration Over Competition in the Pool Industry Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!Episode Date: March 19, 2025 Hosts: Steve and WayneEpisode Highlights:Introduction to Pool Industry ChallengesHosts greet listeners and introduce the episode.Discussion about regulatory and labeling complexities in the pool and chemical industries.Regulatory Compliance for Chemical LabelingChallenges of cross-border sales, particularly from the U.S. to Canada.Canada's stricter labeling requirements compared to the U.S., including bilingual labels, pictograms, and detailed product information.Potential fines for non-compliance and the impact on businesses.Distributor and Manufacturer RelationshipsInsights into how distributors near the U.S.-Canada border handle product sales.Importance of compliance with EPA and DOT regulations in the U.S. and Canadian standards.Historical PerspectiveReflecting on how these issues have existed since the 1990s.Evolution of material safety data sheets (now SDS) and their role in regulatory compliance.Practical Implications for BusinessesDiscussion of fines and penalties for shipping non-compliant products to Canada.Examples of how labeling requirements can affect common products like test kits.Closing ThoughtsEncouragement for businesses to stay updated on regulatory changes.Hosts hint at future topics and thank listeners for tuning in.Key Takeaway: Adhering to regulatory requirements in different countries is critical for businesses in the pool industry to avoid fines and maintain market access. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!En este episodio de Talking Pools Podcast en Español, se discute la importancia de la química del agua en las piscinas, incluyendo la dureza, el cloro, el pH, la alcalinidad y los fosfatos. Se ofrecen recomendaciones sobre cómo mantener estos niveles y se abordan las manchas comunes en las piscinas, así como su identificación y eliminación. También se habla sobre el mantenimiento de piscinas de sal y se brindan consejos finales para un cuidado efectivo.takeawaysLa química del agua es esencial para mantener la piscina limpia.Los niveles de dureza recomendados son de 200 a 500 ppm.El cloro libre debe estar entre 3 y 5 ppm.El pH ideal está entre 7.2 y 7.8.La alcalinidad total debe estar entre 80 y 120 ppm.Los fosfatos alimentan el crecimiento de algas en la piscina.Las manchas pueden ser causadas por metales o algas.Es importante usar secuestrantes de metales para evitar manchas.Las piscinas de sal también requieren atención al cloro.Revisar la química de la piscina semanalmente es crucial.Sound Bites"La química del agua es muy importante.""El pH mide si el agua es ácida o básica.""Los fosfatos son como comida para el alga."Chapters00:00Introducción a la Química del Agua en Piscinas06:50Mantenimiento de la Química del Agua07:17Identificación y Eliminación de Manchas en Piscinas10:12Importancia de la Química en Piscinas de Sal17:49Consejos Finales y Recursos para el Mantenimiento Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools show, hosts Andrea and Paulette discuss various topics related to pool maintenance, including challenges faced with pool toys, health department regulations, and the excitement of upcoming pool shows. They share personal anecdotes about their experiences in the pool industry, including the addition of a new tortoise to their lives. The conversation highlights the benefits of attending pool shows, networking with vendors, and the importance of staying informed about industry regulations.takeawaysThe hosts share their experiences with unusual items found in pools.Health department regulations can be strict and vary by location.Attending pool shows offers networking opportunities and educational benefits.Personal anecdotes about pets add a light-hearted touch to the conversation.The importance of maintaining logs for commercial pools is emphasized.The hosts discuss the fun aspects of pool shows, including games and prizes.Networking with vendors can lead to valuable insights and solutions.The conversation highlights the camaraderie within the pool maintenance community.The hosts encourage listeners to engage with them at upcoming events.The episode concludes with a reminder to follow and connect with the hosts.Sound Bites"What is this for?""I got a new tortoise today.""You get drink tickets!""You can just call them EUs.""Spin the spinny thing!"Chapters00:00Introduction and Show Overview02:55Pool Maintenance Challenges06:05Health Department Regulations10:06New Additions: Tortoises and Pets12:10Upcoming Pool Show Excitement14:41Benefits of Attending Pool Shows20:10Experiences at National Pool Shows25:19Conclusion and Future Plans Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of Mondays Down Under, the hosts, Peter, Shane, and Lee discuss various topics related to pool maintenance, including the impact of recent storms, the rise of AI in providing pool care advice, and the absurdity of some common misconceptions in the industry. They share humorous anecdotes about ridiculous pool maintenance tips and emphasize the importance of proper care and technology in maintaining pools. The conversation wraps up with a call for listener engagement and questions.takeawaysAI is increasingly being used for pool maintenance advice.Some pool maintenance tips found online are absurd and dangerous.Brushing your pool is essential for maintaining cleanliness.Ignoring your pool filter can lead to serious issues.Using a pressure washer on a vinyl liner is not advisable.Letting your pool water turn green is not environmentally friendly.Pool covers can help maintain temperature and reduce evaporation.Proper placement of pool heaters is crucial for efficiency.A little knowledge about pool care can be dangerous.Engaging with listeners is important for future topics.Sound Bites"Australians handle cyclones differently.""Brushing is essential for pool maintenance.""Don't ignore your pool filter!""AI advice can be dangerous.""A little knowledge is a dangerous thing.""Keep it short and sharp this week!"Chapters00:00Weather and Storm Updates03:06AI and Pool Maintenance Advice06:02Ridiculous Pool Maintenance Tips09:07The Importance of Pool Maintenance12:01Common Misconceptions in Pool Care15:02The Role of Technology in Pool Maintenance18:11Final Thoughts on Pool Care and AI21:05Listener Engagement and Closing Remarks Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this conversation, we've got Steve Barnes of Aquastar Pool Products where the focus is on AquaStar's commitment to innovation in pool products, emphasizing the importance of customer feedback, manufacturing practices, and community engagement. The discussion covers new product developments, including advancements in drain covers and flow management technologies, as well as the integration of ozone technology for improved pool maintenance. The conversation highlights AquaStar's dedication to supporting pool professionals and ensuring energy efficiency in their products, while also addressing social responsibility initiatives.takeawaysAquaStar prioritizes feedback from service professionals.The company is dedicated to manufacturing in the USA.New product developments focus on customer needs.FlowSync technology enhances pool maintenance efficiency.Ozone technology significantly improves pathogen control.The pipeline filter offers energy-efficient solutions.AquaStar supports community initiatives like swimming education.The company aims to create long-term customers through quality products.Innovations are driven by real-world challenges faced by pool pros.AquaStar is committed to sustainability and social responsibility.Sound Bites"We want the service pros to be effective.""We are exclusively pro distribution.""We're creating customers for the future."Chapters00:00Introduction to AquaStar's Vision09:34Manufacturing and Supply Chain Resilience12:04Innovations in Pool Products14:07The Third Generation Drain Cover16:23FlowSync Technology for Pool Efficiency18:59Customer-Centric Approach in Product Development21:36Future Innovations and Commitment to Quality29:00Nostalgic Reflections and Music Memories32:49AquaStar's Innovations in Pool Technology36:20Flow Meters and Their Importance in Pool Maintenance39:29Energy Efficiency and Cost Savings in Pool Operations45:27The Science Behind Pump Design and Noise Reduction49:29Pipeline Filters vs. Traditional Filters54:24Future Innovations and Community Engagement01:06:30Discover the Magic of Swimming Pools!#AquaStarpoolproducts #poolequipmentmanufacturing, #customerfeedback, #flowmanagement, #ozonetechnology, #energyefficiency, #communityengagement, #poolmaintenance, #innovation Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this engaging episode, Steve Sherwood and Wayne Ivusich delve into the world of Certified Pool Operator (CPO) training and pool management. From the challenges of virtual learning to addressing real-world safety concerns, this discussion provides valuable insights for industry professionals and enthusiasts alike.What You'll Learn in This Episode:The Dynamics of Virtual Learning: How instructors adapt and innovate to overcome the hurdles of online training.Diverse Backgrounds of CPO Students: A closer look at the variety of individuals—from service companies to health officials—who participate in CPO classes.Practical Pool Management Issues: Dealing with toxicity in pools post-wildfire and navigating safety protocols in the workplace.Importance of Training and Safety: The critical role of proper training, standard operating procedures, and hands-on guidance in ensuring pool safety.Interactive Teaching Techniques: How in-person and virtual setups use group activities and breakout sessions to enhance learning.Memorable Quote from the Episode: "Not everybody's going to pass this class—it's about ensuring true readiness, not just ticking a box." – Wayne IvusichWho This Episode is For:Pool service companies and management teamsHealth officials and safety inspectorsAnyone passionate about pool safety and best practicesHave questions about pool safety? Join the conversation! Share your thoughts on social media using #PoolTrainingPodcast. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode, the hosts discuss various topics ranging from the impact of natural disasters in Australia, including cyclones and floods, to the unique challenges posed by the country's deadly wildlife. They delve into the intricacies of pool maintenance, particularly the complications that arise from combining spas and pools, and share insights on software solutions for managing pool services. The conversation also covers the importance of using the right adhesives in pool construction and the pitfalls of poor landscaping choices around pools. The episode concludes with a call for community engagement and sharing experiences related to pool maintenance.takeawaysAustralia faces frequent natural disasters like cyclones and floods.The funnel-web spider is one of the most venomous creatures in Australia.Pool maintenance can be complicated by the presence of spas.Using the right adhesive is crucial for pool repairs.Landscaping choices can significantly impact pool maintenance.Software solutions can streamline pool management processes.Understanding water chemistry is essential for pool and spa combinations.Community engagement is important for sharing maintenance challenges.Proper installation techniques can prevent future pool issues.Awareness of local wildlife is necessary for safety.Sound Bites"It's amazing we have a tourism industry at all.""It's not as scary as that if you wanted to move.""You want small chunks, put that down on there.""It's much easier to deal with a thousand liters.""The pH in the spa is extremely low.""We could have just let it go on and on and on.""The whole thing's just a train wreck.""We all suffer the same influences of landscaping."Chapters00:00Weather Woes and Natural Disasters02:55Australia's Deadly Creatures06:06Pool Maintenance Challenges09:00The Dangers of Spa and Pool Combinations11:48Software Solutions for Pool Management15:06Adhesives and Repairs in Pool Construction18:01Landscaping Nightmares20:54Final Thoughts and Community Engagement Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools podcast, Rudy Stankowitz delves into the multifaceted world of customer reviews, discussing their significance in the service industry. He emphasizes the importance of encouraging customer feedback, handling negative reviews effectively, and understanding the legal implications of online reviews. The conversation highlights strategies for leveraging positive reviews as marketing tools while maintaining a strong online reputation. Rudy concludes by stressing the need for businesses to navigate the review landscape with professionalism and integrity.takeawaysCustomer reviews can significantly boost credibility and attract new clients.Timing and personalization are key when asking for reviews.Social proof from existing reviews can encourage more feedback.Negative reviews can be opportunities for improvement and customer engagement.A professional response to negative reviews can enhance a business's reputation.Understanding the legal aspects of reviews is crucial for business owners.Positive reviews should be integrated into marketing strategies for maximum impact.Maintaining a strong overall reputation helps mitigate the effects of negative feedback.Engaging with customers publicly can foster loyalty and trust.Proactive management of online reputation is essential for long-term success.Sound Bites"Customer reviews can be great or a thorn in your side.""A well-thought-out strategy can make all the difference.""That's the good, the bad, and the ugly."Chapters00:00The Importance of Customer Reviews06:39Handling Negative Reviews20:42Legal Aspects of Customer Reviews AquaStar Pool ProductsThe Global Leader in Safety, Dependability, & Innovation in Pool Technology.POOL MAGAZINE Pool Magazine is leading up to the minute news source for Swimming Pool News and Pool Features. OuBLUERAY XLThe real mineral purifier! Reduce your pool maintenance costs & efforts by 50%CPO Certification ClassesAttend your CPO class with Rudy Stankowitz!Online Pool ClassesThe difference between you and your competition is what you know!Jack's MagicIf you know Jack's you'd have no stains!RaypakRaypak, leading the evolution of environmental efficiency and sustainability in pool heaters.Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of Talking Pools, hosts Steve and Wayne welcome Peter Legass from BufferZone, a software solution for pool service management. The conversation explores the evolution of the pool service industry, the importance of software in managing multiple clients, and the unique features of BufferZone that cater to both residential and commercial pool services. Peter shares his journey in the pool industry, the development of BufferZone, and how it addresses common pain points for pool service providers. The discussion also covers onboarding processes, water chemistry management, reporting, and operational efficiency, providing valuable insights for pool professionals looking to enhance their business practices. In this conversation, the speakers discuss various software solutions for invoicing and business management, particularly focusing on BufferZone's capabilities. They explore alternatives to QuickBooks, the flexibility of invoicing for diverse client needs, onboarding options for new users, and the support and pricing structure of BufferZone. Additionally, they touch on exciting developments planned for 2025, including a new app and expansion into other water-based industries.takeawaysBufferZone is designed for pool service management.Onboarding is crucial for successful software implementation.The best time to adopt software is from the beginning.BufferZone can integrate data from existing software.Transitioning to BufferZone is not as daunting as it seems.Water chemistry management is a key feature of BufferZone.Reporting tools help maintain transparency with customers.Service management tools enhance operational efficiency.Customer feedback drives the evolution of BufferZone.Choosing the right software is essential for long-term success. BufferZone integrates with QuickBooks Online, Xero, and Lightspeed.Flexible invoicing options cater to diverse client needs.Users can generate job cards and invoices easily.Onboarding includes demonstrations and data import options.BufferZone offers 24-hour support across different time zones.Pricing is structured per user, not per pool.The software includes payment integrations for easy transactions.A new app is set to be released, enhancing user experience.BufferZone is expanding into commercial software and other industries.The software is designed to simplify business management tasks.Sound Bites"Peter's from the future!""You have to have onboarding!""BufferZone has tools to onboard customers!""It's not as scary as that!""We can put blockers in there!""You want to make sure it's the right one!""You can identify what time!""You need to change your ways to save time.""We LaMotte CompanyLaMotte Company is a leading manufacturer of water quality testing products & pool test kitsCalifornia Pool AssociationPool Industry Trade OrganizationDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!En este episodio del podcast Talking Pools, Pedro enfatiza el papel fundamental del servicio al cliente en el negocio de la limpieza de piscinas. Analiza cómo la comunicación efectiva, la puntualidad y la transparencia pueden mejorar significativamente las relaciones y la retención de los clientes. Además, profundiza en la importancia de comprender la química de la piscina, destacando las precauciones de seguridad y las mejores prácticas para el manejo de productos químicos. La conversación proporciona información valiosa para los profesionales de la piscina que buscan mejorar la calidad de su servicio y hacer crecer su negocio.ConclusionesEl servicio al cliente es esencial para la retención de clientes.La puntualidad y la consistencia generan confianza con los clientes.La comunicación clara sobre los servicios prestados es crucial.Aborde las inquietudes de los clientes de manera proactiva para evitar quejas.La gestión de clientes difíciles requiere paciencia y confianza.Mejorar el servicio significa trabajar de manera más inteligente, no más dura.Comprender la química de la piscina es vital para la seguridad.Nunca mezcle productos químicos sin cuidado; Puede ser peligroso.Siempre agregue productos químicos al agua, no agua a los productos químicos.La comunicación efectiva es clave para el éxito de las relaciones con los clientes. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of Talking Pools, Andrea & Paulette discuss various challenges faced in pool maintenance, including unusual complaints from clients, issues with chemical feeders, and the importance of safety regulations. They also touch on a new surf park development in Jacksonville, Florida, and highlight the ongoing demand for pool maintenance services, especially in areas affected by recent fires. The conversation emphasizes the need for proper safety measures around pools and the responsibilities of both pool maintenance professionals and parents.takeawaysPool maintenance can involve unexpected complaints from clients.Safety hazards in pools often stem from negligence by parents.Chemical feeders require regular maintenance to function properly.Health department regulations can vary based on community size.New developments like surf parks can change the landscape of pool services.Drowning incidents highlight the importance of safety measures around pools.Pool covers marketed as safety devices may not meet regulations.Demand for pool maintenance services can spike after natural disasters.Communication with property managers is crucial in commercial pool settings.Maintaining a good relationship with clients can help mitigate complaints.Sound Bites"I threw them all away in the garbage.""It's the first surf park in North America.""There's lots of pool work in the area."Chapters00:00Introduction and Unusual Complaints02:41Toys in the Pool: A Drowning Hazard05:59Chemical Feeders and Maintenance Issues08:38Health Department Inspections and Regulations11:31The Pros and Cons of Commercial Pools14:47The Rise of Surf Parks in Florida19:18Tragic Drowning Incidents and Safety Concerns23:30New Regulations for Pool Safety23:50Job Opportunities in Pool Maintenance Post-Fires Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of Talking Pools, Lee & Shane discuss the importance of database management, effective pricing strategies, and the perceived value of services in the pool industry. They emphasize the need for businesses to maintain clean databases for better marketing and profitability, explore how to set competitive prices without undervaluing services, and highlight the significance of communicating value to customers to enhance satisfaction and retention. In this conversation, the speakers discuss the importance of quality over quantity in business, emphasizing the need for a solid understanding of costs and pricing strategies. They highlight the significance of transparency with employees regarding business expenses and the value of time and services. The discussion also covers the careful consideration required when expanding service offerings, calculating equipment costs, and accounting for all business expenses. Ultimately, the speakers stress the importance of valuing one's skills and professionalism in the industry.takeawaysDatabase management is crucial for business success.Winter is a great time for maintenance and training.Pricing should reflect the value of services provided.Perceived value can significantly impact customer satisfaction.Regularly review and adjust pricing strategies.Communicate the value of services to customers clearly.Don't be afraid to increase prices when necessary.Understanding market rates can help in pricing decisions.Offering multiple service levels can cater to different customer needs.Customer feedback is essential for improving service offerings. Quality over quantity leads to long-term success.Understanding costs is crucial for effective pricing.Transparency with employees fosters trust and understanding.Time is a valuable resource that should be compensated accordingly.Expanding service offerings requires careful financial consideration.Equipment costs must be calculated into pricing strategies.Every business expense impacts overall profitability.Incremental savings can lead to significant financial benefits.Valuing your skills enhances your professional reputation.Taking yourself seriously influences industry standards.Chapters00:00Welcome and Seasonal Reflections03:01The Importance of Database Management05:59Understanding Pricing Strategies11:47Perceived Value in Services18:09Maximizing Customer Satisfaction and Retention25:33Quality Over Quantity in Business27:24Understanding Your Costs and Pricing Strategy29:46The Importance of Transparency with Employees32:09Valuing Your Time and Services36:05Expanding Service Offerings Wisely40:00Calculating Equipment Costs Effectively42:25The True Value of Your Time44:57Accounting for All Business Expenses46:11Incremental Savings and Price Adjustments48:17Valuing Your Skills and Professionalism Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools podcast, Rudy Stankowitz discusses the various challenges and trends affecting the pool service industry. He delves into the impact of undocumented labor, the effects of mergers and acquisitions, technological advancements, economic factors, environmental regulations, and the importance of ongoing education and training. The conversation also highlights the implications of tightening immigration policies on labor availability and the legal risks associated with hiring practices. Rudy emphasizes the need for pool service professionals to stay informed and adaptable in an ever-evolving industry.takeawaysUndocumented labor plays a significant role in the pool service industry.Mergers and acquisitions are reshaping the landscape of pool service.Technological innovations like robotic cleaners are changing maintenance practices.Economic factors, including inflation, are impacting service costs.Environmental regulations are pushing for more sustainable practices in pool maintenance.Ongoing education and training are essential for staying competitive.Labor shortages are becoming a critical issue for pool service businesses.Tightening immigration policies could lead to increased labor costs.Legal risks associated with hiring undocumented workers are significant.Proactive adaptation is key to thriving in the pool service industry.Chapters00:00Introduction to Pool Industry Challenges09:00Impact of Mergers and Acquisitions14:14Economic Factors Affecting Pool Services19:20Labor Shortages and Immigration Policies27:01Legal Risks and Compliance Issues39:34Future of Pool Construction and Service Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!Summary: In this episode, Steve and Wayne discuss a range of topics related to recent weather events and their impact on California, as well as pool maintenance and client management. They delve into the aftermath of the atmospheric river rain, issues with man-made rivers, and the challenges of maintaining pools in the wake of fires.Key Points:Recent Weather Events:Impact of the atmospheric river rain on the West Coast, causing excess water and runoff.Man-made rivers in Los Angeles and the flow of rainwater and sewage runoff to Long Beach.Aftermath of Fires:Damage to pools due to ash and toxic waste from fires.Issues with pool plaster and maintenance challenges.Dealing with Toxic Pool Water:Concerns about where to dispose of toxic pool water.Debates on whether to put pool water into the street or the sewer.Client Management and Expectations:Navigating client relationships and referrals.Legal challenges in pool management.Chlorine Levels and Safety:Understanding chlorine levels and bather comfort.Managing high chlorine levels in pools.The Role of HVAC in Indoor Pools:Discussing HVAC systems' importance for maintaining indoor pool environments.Quotes:"The water last week and this week is as brown as anyone has ever seen it." - Steve Sherwood"We've never not put it to the street or put it into like a P trap or a sewer." - Steve SherwoodSponsor:LaMotte, promoting their latest video commercial on pool maintenance.I hope these notes capture the essence of your episode! If you need any adjustments or additional information, just let me know. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!Este es el momento en el que Pete the Pool Guy está hablando de la seguridad de la piscina para los técnicos de servicio de piscinas. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode of the Talking Pools show, hosts Andrea and Paulette engage in light-hearted banter before diving into important topics surrounding pool safety and drowning prevention as summer approaches. They share personal experiences and insights from recent conferences, emphasizing the need for safety measures like fences and proper gate maintenance. The conversation takes a quirky turn as they discuss a fascinating story about a hidden pool discovered under a living room floor, before wrapping up with personal updates and reflections on their week.takeawaysDrowning prevention is especially important as summer approaches.Service companies should recommend safety measures to customers.Fences are essential for pool safety and should be maintained.Awareness of broken gates can prevent accidents.Community events like conferences can provide valuable insights.Personal experiences can highlight the importance of safety measures.Unusual pool discoveries can spark interesting conversations.Maintaining communication with customers about safety is crucial.Weather changes can affect personal well-being and productivity.Sharing personal stories can create a relatable listener experience.Sound Bites"Recommend fences for people, you know?""I got sick and felt like shit all week."Chapters00:00Introduction and Casual Banter02:50Drowning Prevention Awareness06:06Safety Tips for Pool Owners08:54Unusual Pool Discoveries11:59Personal Updates and Closing ThoughtssummaryIn this episode of the Talking Pools show, hosts Andrea and Paulette engage in light-hearted banter before diving into important topics surrounding pool safety and drowning prevention as summer approaches. They share personal experiences and insights from recent conferences, emphasizing the need for safety measures like fences and proper gate maintenance. The conversation takes a quirky turn as they discuss a fascinating story about a hidden pool discovered under a living room floor, before wrapping up with personal updates and reflections on their week.takeawaysDrowning prevention is especially important as summer approaches.Service companies should recommend safety measures to customers.Fences are essential for pool safety and should be maintained.Awareness of broken gates can prevent accidents.Community events like conferences can provide valuable insights.Personal experiences can highlight the importance of safety measures.Unusual pool discoveries can spark interesting conversations.Maintaining communication with customers about safety is crucial.Weather changes can affect personal well-being and productivity.Sharing personal stories can create a relatable listener experience.titlesThe Importance of Drowning PreventionSound Bites"Recommend fences for people, you know?""I got sick and felt like shit all week."Chapters00:00Introduction and Casual Banter02:50Drowning Prevention Awareness Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!Show Notes – Mondays Down Under | Talking Pools PodcastHosts:
Text a pool service question HERE!In this episode of the Talking Pools Podcast, Rudy Stankowitz discusses the impact of upcoming trade shows and the implications of proposed tariffs on the pool industry. He explores how these tariffs could affect costs, supply chains, and employee morale within pool service businesses. The conversation emphasizes the need for strategic planning and adaptation in response to economic challenges, while also highlighting the importance of maintaining a motivated workforce.takeawaysThe pool industry is facing significant changes due to proposed tariffs.Trade shows provide valuable insights and networking opportunities.Tariffs can lead to increased costs for pool service businesses.Employee morale is crucial during times of economic uncertainty.Businesses must adapt to changing market conditions to remain competitive.Strategic planning is essential for navigating tariff impacts.The importance of maintaining strong supplier relationships is highlighted.Alternative materials may become more prevalent in pool construction.Communication with employees about financial health is vital.The future of the pool industry will depend on how businesses respond to these challenges.titlesNavigating Tariffs in the Pool IndustryThe Future of Pool Service BusinessesSound Bites"This is the Talking Pools Podcast.""Tariffs function as an additional tax.""We are in this together."Chapters00:00Introduction to the Podcast and Upcoming Events01:43Understanding Tariff Challenges16:57Economic Impacts of Tariffs on Pool Service Businesses22:17Employee Morale and Operational Costs26:39Future Outlook and Industry Speculations Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE! Episode Summary: In this episode, hosts Steve Sherwood and Wayne Ivusich discuss the challenges and intricacies of pool industry insurance and post-fire cleanup. They share valuable insights on various types of insurance that pool professionals should consider to protect their businesses, employees, and clients. The conversation also touches on real-life scenarios involving post-fire cleanup, the costs, and the insurance implications.Key Topics Discussed:The distinction between main structures and other structures in insurance terms, including how pools, garages, and other ancillary buildings are categorized.The significance of having comprehensive insurance coverage, especially in regions where homes start at high values and total loss claims can involve millions of dollars.Case studies and real-life scenarios highlighting the importance of adequate insurance coverage, including situations where clients lost entire structures.The complexities of cleaning pools post-fire, particularly when ash and debris are involved, and the impact of heavy rains washing contaminants into pools and the ocean.The logistical challenges of removing contaminated water from pools, including the costs and regulations surrounding water disposal and trucking.Challenges of assessing and documenting damage in hazardous conditions, such as areas affected by severe fires, and the need for proper protective gear.Real-life experiences and personal updates from Southern California, including the aftermath of recent fires and the associated cleanup efforts.Hosts: Steve Sherwood and Wayne IvusichListener Feedback and Contact: We value your opinions, comments, and suggestions! If you have an idea, thought, or question, feel free to reach out to us at TalkingPools@gmail.com.Conclusion: Thank you for joining us on this informative episode. Stay safe out there, and we'll see you next Thursday! Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!resumenEn este episodio del podcast Talking Pool, Pedro comparte valiosos consejos para los profesionales de la piscina sobre cómo optimizar su tiempo y eficiencia durante las visitas de servicio. Enfatiza la importancia de comprender cuánto tiempo asignar a cada grupo, priorizar las tareas y usar la tecnología para optimizar las operaciones. Pedro también analiza la importancia de una comunicación eficaz con el cliente y las estrategias para la fijación de precios, especialmente para los grupos problemáticos. Al implementar estas estrategias, los profesionales de la piscina pueden mejorar la calidad de su servicio, aumentar la satisfacción del cliente y, en última instancia, ganar más sin trabajar demasiado.ConclusionesEl tiempo es dinero en el negocio de las piscinas.Priorice las tareas para optimizar la eficiencia del servicio.Asigne un tiempo específico para cada visita a la piscina.Use tiras reactivas para obtener lecturas químicas precisas.Registre los problemas inmediatamente para futuras referencias.Implementar sistemas de pago automáticos para los clientes.Evita detalles innecesarios para ahorrar tiempo.Cobrar más por las piscinas que requieren extraInvierte en equipos de limpieza de calidad.Utilice la tecnología para gestionar rutas y clientes.Fragmentos de sonido"Revisa la piscina en dos minutos"."Invierte en equipos de calidad". Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com
Text a pool service question HERE!In this episode, Andrea talks with Paulette about her involvement as a panelist in the upcoming Life Saver Pool Fence Conference and F*CK Drowning Summit are scheduled for February 20-22, 2025, in West Palm Beach, Florida. This event brings together Life Saver Pool Fence dealers, franchisees, and families affected by drowning incidents to collaborate on water safety and drowning prevention initiatives. The conference will feature a range of sessions, including business development workshops, legal discussions on liability, marketing panels, and networking opportunities. Notable speakers include Eric Lupton, CEO of Life Saver Pool Fence, and Rich Specht, co-founder of the ReesSpecht Life Foundation. Attendees can look forward to events such as a welcome dinner, awards banquet, and a closing party. For more details and registration information, visit the official conference page. Support the showThank you so much for listening! You can find us on social media: Facebook Instagram Tik Tok Email us: talkingpools@gmail.com