Podcasts about ombudsperson

What happens when the tax system doesn't work the way it should?  Who advocates for taxpayers when service breaks down?In this special two-part episode, I sit down with François Boileau, the Taxpayers' Ombudsperson for Canada, for a candid and wide-ranging conversation about fairness, service delays, vulnerable populations, and the future of tax administration in Canada.Described by Mr. Boileau as one of the federal government's “best-kept secrets,” the Office of the Taxpayers' Ombudsperson plays a critical role in reviewing unresolved service complaints involving the Canada Revenue Agency.  But its mandate goes far beyond complaints alone.Mr. Boileau explains how his office operates independently from the CRA, when and how taxpayers should bring forward complaints, and why fairness, equity, and access to benefits are at the heart of his work. The conversation also explores systemic issues within Canada's tax system, including long processing delays, call-centre challenges, and barriers faced by vulnerable and non-filing populations.In Part I of this episode we cover:- [4:45] The Role of the Taxpayers' Ombudsperson- [10:00] Mr. Boileau's career history and what drew him to this role- [14:00] The two roles of CRA- [19:45] A discussion of the 3 step complaints processThis episode is an essential listen for taxpayers, tax professionals, and anyone interested in how public institutions can (and should) serve Canadians better.RESOURCES DISCUSSED ON THIS EPISODE:Office of the Taxpayers' OmbudspersonReports and Publications of the Taxpayers' OmbudspersonTaxpayer Bill of RightsRC193 Service FeedbackCommunity Volunteer Income Tax ProgramMORE ABOUT OUR SPECIAL GUEST:Meet the Ombudsperson!HERE ARE SOME OTHER WAYS TO CONNECT WITH ME:My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

This is Part 2 of a two-part conversation with François Boileau, Canada's Taxpayer Ombudsperson. In this episode, we continue our candid discussion about fairness in tax administration, CRA service delays, systemic challenges, and what meaningful change could look like for taxpayers and practitioners alike.Together, we explore the realities facing taxpayers today, the pressures on the Ombudsperson's office, and why this moment may be ripe for a broader national conversation about Canada's tax system.  In this episode, we discuss:[2:00] CRA standards of service and realistic timelines (what taxpayers can actually expect)[6:40] Complaint statistics and emerging trends seen by the Ombudsperson's office[11:00] The Taxpayer Bill of Rights: what it is, what it isn't, and how it's used in practice[15:35] What keeps the Taxpayer Ombudsman up at night and the biggest challenges ahead[19:00] What gives reason for hope, including whether it's time for a national discussion on taxation[23:00] Practical takeaways and advice for tax practitioners navigating today's systemThis episode is especially valuable for tax professionals, advisors, and anyone interested in how fairness, access, and accountability intersect within Canada's tax system.RESOURCES DISCUSSED ON THIS EPISODE:Taxpayer Bill of RightsLearn about Taxes (Resource) - if you are an educator looking for lesson plans, or educational support on the tax system, this website is an excellent resource!MORE ABOUT OUR SPECIAL GUEST:Meet the Ombudsperson!HERE ARE SOME OTHER WAYS TO CONNECT WITH ME:My website! Email: thetaxchickpodcast@gmail.com@tax.chick (IG) LinkedInBe a "Tax Chick VIP"

This is the panel discussion of Mission Responsible 3 featuring the winners of the Polys Ombudsperson of the year including: Kent Bye (2020), Avi Bar-Zeev (2021), Brittan Heller (2022), Micaela Mantegna (2023), Ingrid Kopp (2024), and Nonny de la Pena (2025). Introduced by Renard T. Jenkins. The big topic this year was AI, but lots to say about XR as well. Here are some links that I mentioned in the introduction that were referenced within the show: "Freedom of Expression in Next-Generation Computing" by Brittan Heller XR Guild's Principles US sanctioning individual ICC judges for decisions they don't like. The Polys 6th Annual Immersive Awards takes place next weekend on Sunday, March 22, 2026 at SVA Theatre in New York City. This is a listener-supported podcast through the Voices of VR Patreon. Music: Fatality

Will Langley Mayor Eric Woodward sign the new Metro Vancouver Accountability Charter? Guest: Eric Woodward, Mayor of langley township Will Poilievre still hold court at the Federal Conservative Convention? Guest: David Coletto, CEO of Abacus Data Jay Chalke year recap and what comes next Guest: Jay Chalke, BC Ombudsmen Should companies do business with ICE? Guest: Kalifi Ferretti-Gallon, co-founder of Democracy Rising More and More Canadians are worrying about a US invasion Guest: Greg Jack, senior vice president of public affairs at Ipsos in Canada So how about that Alberta Pipeline plan? Guest: Dr. Thomas Gunton is Professor and Director of the Resource and Environmental Planning Program at Simon Fraser University Learn more about your ad choices. Visit megaphone.fm/adchoices

Un Ombudsperson pour les aînés : le gouvernement renforce la lutte contre la maltraitance des personnes âgées by TOPFM MAURITIUS

KMOX's Sean Malone met D'Andre Braddix,Ombudsperson at St. Louis Community College, at a recent event looking at the region's workforce. He asked about these workers born between 1997 and 2012

Le lancement officiel de la campagne nationale « Safer Internet - Rekonekte », une initiative citoyenne visant à promouvoir une utilisation éthique d'Internet auprès des jeunes, s'est tenu ce mercredi. L'événement s'est déroulé en présence de Satyajit Boolell, président de l'ONG DIS-MOI et ancien Directeur des poursuites publiques, du ministre de la Technologie, de la Communication et de l'Innovation, Avinash Ramtohul, ainsi que d'Aneeta Ghoorah, Ombudsperson for Children. Cette campagne a pour objectif de sensibiliser et d'éduquer les enfants, les adolescents, les parents et les professionnels aux enjeux du numérique, tels que le partage d'images et la protection de la vie privée. Le ministre Avinash Ramtohul a souligné que son ministère s'attachait à créer un environnement numérique sain pour les jeunes et à protéger les enfants à travers un cadre légal.

The latest Polys Ombudsperson of the Year is Ingrid Kopp, and previous winners Brittan Heller, Michaela Montagna, and myself gathered again on December 8 2024 to reflect on the current state of the XR industry as well as the specific ethical concerns about the intersection between XR and AI. We also speak about some of the power of storytelling to unpack some of these moral dilemmas, as well as tech policy in the context of the existing political climate, but also some of the broader and general trends of the XR industry. In my takeaways at the end, I also elaborate on the leaked memo from Meta CTO Andrew "Boz" Bosworth saying "We need to drive sales, retention, and engagement across the board but especially in MR. And Horizon Worlds on mobile absolutely has to break out for our long term plans to have a chance. If you don't feel the weight of history on you then you aren't paying attention. This year likely determines whether this entire effort will go down as the work of visionaries or a legendary misadventure." A lot of their Meta's commitment to XR seems to be directly tethered to the success or failure of their own first-party app. Zuckerberg's AR/VR Strategy memo from 2014 leaked to TechCrunch by Blake Harris now seems particularly prescient: "for now keep in mind that we need to succeed in building both a major platform and key apps to improve our strategic position on the next platform. If we only build key apps but not the platform, we will remain in our current position. If we only build the platform but not the key apps, we may be in a worse position." Zuckerberg later elaborates that apps and experiences are their top priority in XR: "I think you can divide the ecosystem into three major parts: apps / experiences, platform services and hardware / systems. In my vision of ubiquitous VR / AR, these are listed in order of importance." As time has passed, it's become more and more clear that the success of Meta's Horizon worlds may be directly tethered to Meta's overall commitment to the XR industry. Just yesterday, Meta announced a $50 million dollar fund for Meta Horizon World creators, with special awards for mobile: "By investing in mobile content, we can reach a lot of new people who don't yet own a Quest headset and ultimately grow the pie for everyone. That's why, as part of our $50 million Creator Fund for creators of mobile and MR worlds, we're also announcing our first creator competition of the year with a focus on mobile." UploadVR did a really great follow-up report about "From Quest To Horizon: How Meta's Shifting Priorities Are Affecting Developers" that includes many anonymous statements from XR developers talking about the impact of Meta's shifting priorities. This is a listener-supported podcast through the Voices of VR Patreon. Music: Fatality

Send us a textWhat do a Navy veteran, aviation lawyer and leadership author all have in common? One extraordinary career.This week, I'm joined by Mark C. Fava, the Vice President of Ombudsperson at Boeing and the author of Lessons from the Admiral. From navigating the aftermath of 9/11 at Delta Airlines to leading safety initiatives at Boeing, Mark shares powerful stories of resilience, innovation and leadership. Whether you're curious about the future of aviation or seeking lessons in personal growth, this episode packed with insights you don't want to missGo give it a listen now!So why should you be listening in? You can hear Rob and Mark discussing:- The Importance of Taking Care of Your Team- The Role of Passion in Career Choices- Navigating a Career in Aviation Law- Impact of 9/11 on the Aviation Industry- Building Legal Operations at BoeingConnect with Mark here - https://www.linkedin.com/in/markcfava and https://markcfava.com/Support the show

PGDTA says staff shortages put schools in a tough position.

Norbert Zimmering diskutiert in dieser Episode der Ruhreule die Herausforderungen in der Altenpflege. Er betont die Wichtigkeit von Wertschätzung, Kommunikation und einem ganzheitlichen Ansatz im Umgang mit älteren Menschen.

Mark is a University of South Carolina Law School graduate and currently works as the Vice President Ombudsperson at Boeing and is the Author of his brand new book, Lessons From the Admiral: Naval Wisdom and Sea Stories for Leaders. Mark's career trajectory is nothing short of extraordinary. Starting as a part of the US Navy, he went on to law school, and today, he's an author sharing hard-earned insights and life lessons.We begin at the University of North Carolina, where Mark was part of the ROTC, kicking off a 30-year career in the U.S. Navy. As a Naval Flight Officer, he spent his days tracking submarines. But after some pivotal conversations with a mentor—a JAG officer— it would plant a new direction for Mark: law school. Fast forward, and Mark found himself at the University of South Carolina School of Law, navigating an intense first year that marked a sharp departure from his military background. Yet, he thrived, discovering an affinity for specific areas of law that fueled his next steps.Mark reflects on those transformative years, highlighting the steep learning curve and the unique perspective that his military background brought to his legal studies. We discuss his passion for aviation law and his tenacity in networking, a skill he attributes to landing every position he's held. Mark's advice? Dive in. Find your associations, boards, and mentors; offer value without expectation. His approach to networking is bold and direct, driven by a belief that there's nothing to lose and everything to gain by putting yourself out there.We also explore his latest venture as an author. Mark's new book, Lessons from the Admiral: Naval Wisdom and Sea Stories for Leaders, is packed with actionable insights on leadership. He shares wisdom on active learning, setting clear expectations, doing your homework, and—perhaps most importantly—investing in people. From thrilling sea stories to grounded leadership advice, Mark's book is a masterclass in resilience and growth.This episode is filled with Mark's hard-won wisdom and tactical advice. Don't miss this chance to learn from a seasoned leader who's walked the walk. Check out Lessons from the Admiral, coming this January—Mark was kind enough to send me an advance copy, and I can't recommend it highly enough!Mark's LinkedIn: linkedin.com/in/markcfavaMark's Blog: theaviatorlawyer.comLessons from the Admiral: Naval Wisdom and Sea Stories for Leaders: https://a.co/d/6HBWm87Be sure to check out the Official Sponsors for the Lawyers in the Making Podcast:Rhetoric - takes user briefs and motions and compares them against the text of opinions written by judges to identify ways to tailor their arguments to better persuade the judges handling their cases. Rhetoric's focus is on persuasion and helps users find new ways to improve their odds of success through more persuasive arguments. Find them here: userhetoric.comThe Law School Operating System™ Recorded Course - This course is for ambitious law students who want a proven, simple system to learn every topic in their classes to excel in class and on exams. Go to www.lisablasser.com, check out the student tab with course offerings, and use code LSOSNATE10 at checkout for 10% off Lisa's recorded course!Start LSAT - Founded by former guest and 21-year-old super-star, Alden Spratt, Start LSAT was built upon breaking down barriers, allowing anyone access to high-quality LSAT Prep. For $110 you get yourself the Start LSAT self-paced course, and using code LITM10 you get 10% off the self-paced course! On top of that, Alden offers an upcoming 10-week course for the January LSAT. Using code LITM100 you get $100 off the 10-week course! Check out Alden and Start LSAT at startlsat.com and use both code LITM10 for 10% off the self-paced course, and LITM100 for $100 off the 10-week course! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit lawyersinthemaking.substack.com

In dieser Episode besprechen wir die Aufgaben und die Rolle der Ombudsperson des Medizinischen Dienstes. Wir gehen darauf ein, wie Beschwerden und Unregelmäßigkeiten über den Medizinischen Dienst eingereicht werden können, welche Anliegen gemeldet werden sollten und warum die Unabhängigkeit der Ombudsperson so wichtig ist. Außerdem besprechen wir, wie das Verfahren abläuft und in welchen Fällen die Ombudsperson auch für MD-Gutachter als Ansprechperson fungiert. Abschließend werfen wir einen Blick auf aktuelle Statistiken, die aufzeigen, dass die AOK-Nordost Spitzenreiter bei den Beschwerden ist. Erfahrt mehr über die zentrale Bedeutung der Ombudsperson und wie sie dazu beiträgt, Transparenz und Fairness bei den Abläufen des Medizinischen Dienstes sicherzustellen. Offizielle Infoseite der Ombudsperson Medizinischer Dienst: https://www.medizinischerdienst.de/medizinischerdienst/ombudspersonen ___ Willkommen in unserem Pflege-Café PODCAST – dem Ort, an dem wir gemeinsam in die faszinierende Welt der Pflegeversicherung eintauchen und durch die Weiten des Pflege-Dschungels reisen!

Ombudsperson calls for B.C. laws on municipal council oversight GUEST: Jay Chalke - BC Ombudsperson Learn more about your ad choices. Visit megaphone.fm/adchoices

GUEST: Kirk Lapointe, Columnist for Glacier Media  Learn more about your ad choices. Visit megaphone.fm/adchoices

Get ready for a serious chat with Connecticut's - and the nation's - first Cannabis Ombudsperson. Hear all about how this unique government post came to be, and how residents and constituents can engage and access its information resources, support and guidance. 

After some transitions, the Bridgeport-based Green Village Initiative, and its neighborhood garden program and Reservoir Community Farm are growing again. So check out our spirited conversation with GVI's new outreach coordinator to find out how you can support or benefit from this unique agricultural cooperative. Then, get ready for a serious chat with Connecticut's - and the nation's - first Cannabis Ombudsperson. Hear all about how this unique government post came to be, and how residents and constituents can engage and access its information resources, support and guidance.  And we'll close introducing you to TriCircle - an organization that provides resources for individuals, families, and communities affected by the disease of addiction. Through education and community engagement, you'll learn from its founder how TriCircle is dedicated to providing the tools that build strong futures!

Why was the Dragon Boat Festival greenlit with high E-coli levels in False Creek? GUEST: Dr. Michael Schwandt, Medical Health Officer with Vancouver Coastal Health Game 7 of Stanley Cup Finals - Can the Edmonton Oilers take it home? GUEST: Blake Price, Co-Host of The Sekeres & Price Show, at Sekeres and price dot com Why are public service jobs in B.C being given to unqualified candidates? GUEST: Jay Chalke, Ombudsperson of British Columbia The return of the Vancouver Folk Music Festival GUEST: Erin Mullan, President of the Vancouver Folk Music Festival Was William Shatner's video on open net salmon farming done in poor taste? GUEST: Bob Chamberlin, Chair of the First Nations Wild Salmon Alliance Prosperity index reveals B.C is surviving, but not thriving GUEST: Ken Peacock, Senior Vice President and Chief Economist for the Business Council of B.C Attack of the crows - New West condo residents facing dive bombing frenzy GUEST: Ashley Burr, New Westminster resident who lives in the building Learn more about your ad choices. Visit megaphone.fm/adchoices

GUEST: Jay Chalke, Ombudsperson of British Columbia Learn more about your ad choices. Visit megaphone.fm/adchoices

Chaz and AJ got to know the first Marijuana Ombudsperson in the nation, CT's own Erin Gorman Kirk.  She spoke about regulating the legal sales, growth and operation of the medical crop, and decided Weed Czar is a pretty cool title. Image Credit: Ivan-balvan / iStock / Getty Images Plus

A follow-up report to the 2021 report on the use of separate confinement for youth in British Columbia's custody centers make new recommendations to prevent self-injury and suicidal behaviour. Guest: Jay Chalke, Ombudsperson of British Columbia Learn more about your ad choices. Visit megaphone.fm/adchoices

Seg 1: Will Surrey transition away from the RCMP? The situation in Surrey concerning the transition from the RCMP to the SPS is intricate and contentious. Set to take effect on November 29, the transition is part of a broader initiative to provide the city with its municipal police force. Guest: Peter German, Legal Advisor on the RCMP for the City of Surrey Seg 2: Scotts Thoughts: Settle down, it's just one game The Canucks lost their first game (game #2) of the first round of the Stanley Cup playoffs but don't panic just yet...it's just one game! Guest: Guest: Scott Shantz, CKNW Contributor Seg 3: View From Victoria: We have a date We have a date and not much else in the SPS Transition now that Solicitor General and Public Safety Minister Mike Farnworth announced a starting date of Nov. 29th. Guest: Vaughn Palmer, Vancouver Sun Columnist Seg 4: Online dating apps aren't as private as you think The Mozilla Foundation's "Privacy Not Included" project assessed the user privacy practices of 25 popular dating apps, discovering alarming trends in data management. Guest: Jen Caltrider, Director of Mozilla's *Privacy Not Included Project Seg 5: Are your clothes trying to kill you? As clothes get cheaper and cheaper so do the materials that are used. Some of these materials may even be bad for your health. Guest: Kelly Drennan, Executive Director, Fashion Takes Action Seg 6: How will BC make sure Surrey transitions to the SPS? BC announced a significant milestone in the transition of policing responsibilities in Surrey, with the Surrey Police Service set to become the primary law enforcement body on November 29, 2024. Guest: Mike Farnworth, Minister of Public Safety and Solicitor General of British Columbia Seg 7: CKNW Playoff Report: It's Playoff Hockey! We get the latest on the Vancouver Canucks as they make their way towards hopefully hoisting the Stanley Cup! Guest: Jay Janower, Sports Anchor for Global News Seg 8: Are incarcerated youth being treated fairly in BC? A follow-up report to the 2021 report on the use of separate confinement for youth in British Columbia's custody centers make new recommendations to prevent self-injury and suicidal behaviour. Guest: Jay Chalke, Ombudsperson of British Columbia Learn more about your ad choices. Visit megaphone.fm/adchoices

The Polys Awards brought together all four winners of the Ombudsperson of the Year Award for a panel discussion in Engage XR on Human Rights Day, December 10, 2023, to talk about the tech policy and ethical implications of XR technologies. The panel included myself (2020 winner) along with Avi Bar-Zeev (2021 winner), Brittan Heller (2022 winner), and Micaela Mantegna (2023 winner). This is a listener-supported podcast through the Voices of VR Patreon. Music: Fatality

In this episode, Bill talks with Lisa Thompson. Lisa was appointed by Governor Walz and serves as the Ombudsperson for childcare providers in Minnesota. She shares her path to leadership, from growing up in a family who knew the importance of workers and learning the power of organizing from her grandmother, a restaurant server who independently organized an emergency fund for servers, to becoming a home childcare provider and following in family footsteps to found and lead a union of her peers. Lisa reminds us that leading begins with showing up and speaking out whether it's in the church basement or the capitol rotunda. Listen wherever you get your podcasts or on the link in our bio!

Sara Ash is an accomplished ombudsperson, conflict resolution expert, and disability advocate. She has a B.A. in English and a Master's in Adult and Higher Education. She has worked in higher education for over 15 years and has experience as the director of student success. She was a Yale Writers Workshop attendee and was awarded staff member of the year twice. Ms. Ash provides excellent advice and insight on resolving conflicts in your organization while raising essential issues around disability issues. #disability rights #ombudsperson#conflict management #leadership

 "Diversity is a fact, equity is a choice, inclusion is the action, and belonging is the outcome.” - Dr. Diedrick Graham  As we continue to celebrate our annual 31 Days of Kindness series, Dr. Michelle Robin invites Dr. Diedrick Graham to share why kindness has influenced what he does today in the world for others. During this powerful conversation, he'll reveal who helped him understand the most foundational aspects of kindness, and why their guidance taught him that no matter what's happening in the world, it should always be our goal to connect with a person and hold space for them. Dr. Diedrick will also share why we as humans are wired for connection, and how kindness created a pathway for him to seek self-improvement. This ultimately helped him finally understand what it meant to truly belong and find his purpose. By the end of the episode, listeners will be encouraged to trace the threads in their own lives to see who has impacted it and helped them become the person they are today. About Today's Guest:  Dr. Diedrick Graham is the DEI and Organizational Development consultant for Margolis Healy and Associates. Dr. Graham brings over 20 years of experience as a Master Trainer, Facilitator and Mediator, making him highly qualified in the resolution of complaints, appeals, and internal grievance processes for employee/employer issues. As the former Ombudsperson at Princeton University, San Diego State University, and the University of Kansas, Vice President, Global Integrity Leader at the Nielsen in NYC, and Former Director of Human Resources at The University of the Sciences in Philadelphia, Dr. Graham has a wealth of experience in resolving issues between diverse parties through distinct types of intervention and communication processes. He's also designed and taught numerous courses and workshops on communication, conflict engagement skills, JEDI, and accountability at multiple universities, corporate, and nonprofit organizations.  Mentioned in the Episode:  Connect with Dr. Diedrick Graham  Hoffman Process Sign up for the free 31 Days of Kindness series Big Shifts Foundation 

Marcia Y. Riggs, PhD is the J. Erskine Love Professor of Christian Ethics and Ombudsperson at Columbia Theological Seminary. In this Silhouette Podcast Interview, Riggs discusses wanting to be an artist who made statements with her art, the inspiration of Bell Hooks' "Teaching  Community: A Pedagogy of Hope," reinventing oneself in the classroom, the value of a position to help manage conflict, the superpower of seeing pattern and connection, and the importance of confronting violence rather than ignoring it as well as believing in the inherent goodness of people. 

Stuck in a work conflict? Not sure what to do next? Get curious. Today on Conflict Managed, we are joined by Natalie Landau Gibson, Ombuds at UCLA. Natalie Landau Gibson, a Southern California native, has spent the last ten years honing her skills in the field of conflict resolution. She received her bachelor's degree in Socio-Cultural Anthropology from Boston University and then her Master's Degree in Ethics, Peace and Global Affairs from the School of International Service at American University in Washington, D.C. With particular interests in human rights, social justice, conflict transformation and peacebuilding, Natalie has worked for a variety of non-profits, government organizations, and public institutions striving towards creating positive change domestically and internationally. Natalie's current role is an Ombudsperson at the University of California, Los Angeles, where she provides confidential conflict resolution services to students, faculty, and staff. When not working, Natalie enjoys reading, spending time with friends over a good board game, and traveling the world with her husband.  Conflict Managed is available wherever you listen to podcasts. Conflict Managed is hosted by Merry Brown and produced by Third Party Workplace Conflict Restoration Services.

It's the Friday news round up! Host Trenae Nuri is joined by Eliot Olaya, fellow at AL DÍA News and Julie Zeglen, managing editor at Technical.ly. We discuss Philly's first Youth Ombudsperson, the Philadelphia Parking Authority's bike lane enforcement unit and the 13th annual Philly Tech Week.    Our Friday news roundups are powered by great local journalism:  Philadelphia's bike lane enforcement unit begins patrol PPA Issues Over 3,000 Tickets for Street Sweeping Violations Philadelphia gains its first Youth Ombudsperson This May, Technical.ly is assessing the state of local tech economies and communities State of Local Tech Month 2023 13th annual Philly Tech Week presented by Comcast Get a Free Birding Backpack Want some more Philly news? Then make sure to sign up for our morning newsletter Hey Philly. We're also on Twitter and Instagram! Follow us @citycastphilly. Have a question or just want to share some thoughts with the team? Leave us a voicemail at 215-259-8170.  Interested in advertising with City Cast? Find more info here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Maybe you've heard the term before: an outcome of the 2015 settlement agreement between the Archdiocese and the Ramsey County Attorney's office, an Archdiocesan ombudsperson has served as an independent resource for people with questions or concerns about clerical sexual abuse in the Archdiocese. Julie Craven, who works with restorative justice and healing at the University of St. Thomas School of Law in Minneapolis, will step into this additional volunteer role as ombudsperson for our local Church. Julie is joining us today to share more about what her role entails.

ZOOMER SQUAD Libby Znaimer is joined by David Cravit, Vice President, Zoomer Media and Chief Membership Officer of CARP; Peter Muggeridge, Senior Editor of Zoomer Magazine; and Bill VanGorder, Chief Operating Officer and Chief Policy Officer of CARP to discuss charitable donations, year end taxes, health for the holidays and more. CANADIAN BLOOD SERVICES LOOKING TO FILL 25,000 DONOR APPOINTMENTS Amid a large number of cancellations or no-shows due to a combination of colds, flu and COVID-19 illnesses, Canadian Blood Services has 25,000 empty appointments to fill before the end of the year. Libby Znaimer is joined by Jennifer Mathieu, Community Development Manager for Canadian Blood Services to discuss the matter. OMBUDSPERSON REPORT ON COMPLAINTS TO THE CRA Complaints about the CRA doubled this year compared to pre-pandemic days. Many of the complaints were about the delays in receiving COVID-19 benefits, and delays in getting eligibility validated for these benefits. Libby Znaimer is joined by Canada's Taxpayers' Ombudsperson, François Boileau, for a conversation about the findings in his second annual report, titled Service Matters: Numbers Speak Volumes. Listen live, weekdays from noon to 1, on Zoomer Radio!

Mark Fava is a 30-year Navy veteran and an accomplished aviation attorney, and although he credits everyone's favorite JAG and friend to all (Hank Molinengo) with being a critical enabler in his career success, never served as a JAG. Nonetheless, his background as a career Reserve naval aviator and attorney working in both law firms and at Boeing gives him a unique position to provide an outside perspective on the capabilities of JAGs to work in the corporate setting.  However, the real take away from our conversation is the value of engaging with military veterans in your job search.  As you will hear, Mark lists several examples in which having a military connection helped as he pursued different career opportunities.  In fact, this entire podcast itself speaks to the power of having such allies as Mark and I had never met before we sat down for our conversation a couple of weeks ago; we connected via LinkedIn.  And yet, he was kind enough to give me an hour of his time to help you and me with our career progression.   Mark's LinkedIn profile can be viewed at https://www.linkedin.com/in/markfava/.

00:00 - Vancouver is known for overpriced rentals but you won't believe what one landlord is hoping to rent out to you! Guest: Raji Sohal, CKNW Contributor 08:11 - The latest on the Burnaby RCMP officer killed in the line of duty has been identified as a 31-year-old member of the detachment's mental health and homeless outreach team. Guest: Fiona Wilson, Deputy Chief of the British Columbia Association of Police Chiefs 18:24 - The amount of complaints, filed against BC's Ministry of Health, has hit a 10-year high as problems around the province persist in the healthcare industry. Guest: Jay Chalke, Ombudsperson for BC 27:30 - If you are a local business, hoping to cash in over the holiday spending spree, you might be surprised by the results of a new report on how people will spend money this coming Holiday season. Guest: Raji Sohal, CKNW Contributor

00:00 - Pierre Pollievre faces fallout 8:05 - Smith wins UCP leadership race 12:08 - New rules for mortgage brokers 18:33 - B.C. Ombudsperson probes disaster relief programs with review 24:44 - Bonnie Stern new book "Don't Worry, Just Cook"

Alex Green IV interviews Lisa W. Timmons of the Mediation Tribunal Association, Inc., a nonprofit that is the exclusive provider of an Alternative Dispute Resolution (ADR) process known as case evaluation for the Wayne County Circuit Court in Detroit, Michigan. Case evaluation is an ADR process that, for many years, was unique to Michigan and Michigan still may be one of the few states that offers this ADR process. The discussion covers the conceptualization and evolution of mediation and its relation to case evaluation in Michigan as well as a recent change to the Michigan Court Rules on the use of case evaluation in civil cases.

In this week's episode, host Juliana Rigato-Piekarski sits down with Michael Wildes and Mergime Kajtazi. Michael Wildes is an Adjunct Professor of Immigration Law at Benjamin N. Cardozo School of Law, Englewood, NJ Mayor, and the author of Safe Haven in America: Battles to Open the Golden Door, by ABA Publishing. Mergime Kajtazi is a licensed attorney in NY, Associate Vice President at Investcorp, and a war refugee from the Republic of Kosovo. She was temporarily a refugee, a domestic violence survivor, and is now an advocate for domestic violence survivors dealing with immigration issues.

What's it like going from a zealous advocate in the courtroom to a steadfast neutral in mediation and arbitration settings? That's the question we posed to today's guest, Chris Keele. After more than three decades as a practicing attorney, Chris has joined JAMS as a mediator and arbitrator. He reflected on his journey and what he's learned and is learning about dispute resolution in this episode.

La Procuraduría de la Defensa del Contribuyente es una institución pública que ayuda a resolver controversias con el Servicio de Administración Tributaria y algunas Autoridades Coordinadas. PRODECON, como Ombudsperson fiscal, tiene la importante misión de promover la cultura contributiva, mediante el pago de impuestos, en la construcción de una sociedad igualitaria, equitativa y basada en […] La entrada DERECHOS DE LOS CONTRIBUYENTES – El Expresso de las 10 – Mi. 11 May 2022 se publicó primero en UDG TV.

In this week's episode, host Jason Harper sits down with leading arbitrators Dana Welch and Gary Benton to discuss the upcoming 2022 ABA Arbitration Institute. This episode explores the topics of getting started as an arbitrator, qualifying for panels, maintaining an arbitration practice, and the importance of being involved with different organizations. Finally, Dana Welch and Gary Benton share why people should attend the upcoming 2022 ABA Arbitration Institute. If you would like to register for the “2022 ABA Arbitration Institute,” please click the link below. https://web.cvent.com/event/64941597-fd0f-48cc-8b83-759067563092/summary

Ch1: Elon Musk will be purchasing Twitter following comments about the social media platform not “adhering to free speech principles” and how  it “fundamentally undermines democracy.”  Guest: Amira Elghawaby, Founding Board Member of the Canadian Anti-Hate Network Ch2: British Columbia's ombudsperson has expressed “disappointment” with a suite of controversial bylaw amendments related to the ethics commissioner in Surrey, green-lit by councillors earlier this month. Guest: Jay Chalke, Ombudsperson. Ch3: The British Columbia government is sending $4.3 million in grants to 45 communities across coastal B.C. to help prevent wildfires as summer approaches. Guest: Katrine Conroy, BC Minister of Forests Ch4: Air-conditioning installation business going full-tilt in Lower Mainland as BC residents prepare for a hot summer. Guest: Raji Sohal, CKNW Contributor Ch5: As demolition on the Winters Hotel continues, could more SRO's be at risk? Guest: Jen St. Denis. Downtown East Side Beat Reporter with The Tyee. See omnystudio.com/listener for privacy information.

In this week's podcast, Rekha Rangachari sits down with Steve Dunn, Principal at Steve Dunn Mediation and Mediator in the Charlotte Office of Miles Mediation and Arbitration, a seasoned mediator and litigator on FLSA Class and Collective Actions. The discussion explores issues unique to the management of class and collective actions (citing to the deeply regulated and statute-focused nature of the practice), pre-suit considerations for employers, the importance of timing in the success of mediation (NB: to mediate early and often), key tips for preparation in advance of mediation, and the state of case law regarding personal specific jurisdiction over nonresident consumer claims in the mass tort context. Tune in to learn more and connect with Steve directly at steve@stevedunnmediation.com. https://www.stevedunnmediation.com/

We talk to Canada's taxpayers' Ombudsperson, François Boileau, about systemic issues that prevent some Canadians from filing their taxes which could lead to them on missing out on key benefits and tax credits. François shares some ways to help those vulnerable Canadians. Find out more at canada.ca/taxpayersombudsperson and connect on Twitter at @OTO_Canada(English) and @BOC_Canada(French). As well on Facebook at @TaxpayersOmbudsperson(English) and @OmbudsmanContribuables(French). Also connect with François on Twitter.

Listen to our latest podcast, “2022 ABA Arbitration Institute preview: Learning the Ropes from Case Managers: What You Need to Know” featuring David Tenner, Svetlana Gitman, and Aaron Gothelf. In this podcast, American Arbitration Association Panelist, David Tenner and American Arbitration Association Commercial Vice President, Svetlana Gitman discuss the upcoming “2022 ABA Arbitration Institute” with a special preview of their presentation, “Learning the Ropes from Case Managers: What You Need to Know.” The presenters also discuss the Arbitration Institute's Practice Development Program and highlight the notable speakers who will be presenting at the program. Don't miss your chance to preview what is sure to be a sold-out event. If you would like to register for the “2022 ABA Arbitration Institute,” please click the link below. https://web.cvent.com/event/64941597-fd0f-48cc-8b83-759067563092/summary

This episode covers a topic that deals with the youngest members of our mediation community and the future of our industry. Peer Mediation programs have been going on for years, but it's been going on in the background of the mediation landscape. So today we're going to shed a small bit of light on the programs that are bringing long-term benefits to their schools, neighborhoods, and families. For that discussion, host Jason Harper is speaking with Anne Sawyer and Dr. Pamela Kreiser.

The sense of belonging is not only a central basic need for our welfare, but it also multi-dimensionally affects our resources to act and perform. The positive identity which is developed through early relationships is the result of children feeling that they are liked, recognized, and accepted for who they are and what they are – both for their unique identity and for their status as a member of a group. This is the foundation of Expat Valley, the world's first ombudsman for international children.The Founders of Expat Valley, Karlijn Jacobs and Matthijs de Rave,  join our resident nomads, Andrew Jernigan and Allen Koski in a truly interesting episode of The New Nomad this week. They talked about why we should always consider the impact of our decisions on our children, especially when traveling or uprooting ourselves from a place. This conversation between our 4 experienced travelers shone a light on a topic that was rarely discussed and should be delved into more. You wouldn't want to miss out on all the tips and highlights of this episode so watch it and take some valuable time to really listen. If you have children, have them listen to this too.[5:05] Children's impact on travel and business[9:42] Think ahead, think about the kids[18:38] Children have a voice too[23:59] Relationships are a part of our identity[27:36] There is nothing more important to a child than quality time[31:47] Stay close to your heartGUEST BIO:From being a therapist to leading positions in a number of great organizations, Karlijn Jacobs, Co-founder and Managing Director of Expat Valley, Ombudsman for International Children had the chance to explore what she loves doing most while working with amazing people in an international context. Putting others, especially children, in a position to thrive has been a goal of her that she continues to pursue in the adventure she started with Expat Valley.Sometimes you just know when you've found your place in the world, as did Matthijs de Rave, Co-founder & Creative Director of Expat Valley, Ombudsman for International Children. He finds it rewarding to build a purpose-driven business and to care for 40 million children that are growing up outside of the country they were born in. He and everyone on Expat Valley believe that international migration should be an enriching experience that allows children to thrive.Karlijn Jacobs Links:LinkedIn: linkedin.com/in/jacobskarlijnWebsite: expatvalley.com Matthijs de Rave Links:LinkedIn: linkedin.com/in/matthijs-de-rave-55495a10Website: expatvalley.comFollow Insured Nomads at:Instagram: @insurednomadswww.insurednomads.com

This episode is an interview with Rev. Craig B. Mousin, DePaul's University Ombudsperson. Craig is founder and former Executive Director of the Midwest Immigrant Rights Center and an Adjunct Faculty member at DePaul University's College of Law and The Grace School of Applied Diplomacy. In recognition of Ombuds Day 2020, Craig talks about the role of an Ombuds in a polarized society. Ombuds not only serve their institution, but their skills and experience can model practices and provide guidance in addressing polarization and conflict outside the walls of our institutions as well. For another example of how an Ombuds can serve an institution's ability to live out its mission, see Craig's article in the Vincentian Heritage Journal, “Vincentian Leadership: Advocating for Justice,” at works.bepress.com/craig_mousin/5/

Join Ombuds and friends from around the world to celebrate the peacemaking work of Ombuds. Sponsored by the American Bar Association's Dispute Resolution Committee (www.americanbar.org/groups/dispute_resolution/). Ombuds Day will meet virtually, but intentionally, on Thursday, October 8,2020 to raise up the work of Ombuds and seek ways to address resolution of conflict and miscommunication. Craig B. Mousin, DePaul University's Ombudsperson (offices.depaul.edu/mission-ministr…es/default.aspx) provides an introduction to Ombuds Day and the work of Ombuds in this Lawful Assembly podcast. You can find additional information as well as the link to register for events on Thursday at: www.americanbar.org/groups/dispute_…cle/ombuds-day/

In This Episode:    Amy Fish is the author of I WANTED FRIES WITH THAT: How to Ask for What You Want and Get What You Need.    She serves as the Ombudsperson (a role she says is also known as “Chief Complaints Officer”) at Concordia University where she's responsible for promoting fairness and making sure everyone's voice is heard.    Amy regularly teaches, speaks and writes about how to complain effectively (i.e., stand up for yourself and ask for what you need) and also teaches humor writing and memoir workshops at the Quebec Writing Federation and Hippocamp Conference for Creative Non-Fiction.    Today she teaches us how writers can better advocate for themselves and represent their own interests.    Episode Highlights   How Amy found “permission” to write her first book Her advice for being a “good complainer” to represent your own interests How she found and built a relationship with her publishing agent Her strategies for becoming a better advocate for yourself as a writer How to get started with writing a memoir (and how to know what you should leave out!)   And plenty more along the way. Get the resources mentioned in this episode below.