Conflict Managed

This week on Conflict Managed, we're joined by Jordan Peace, CEO of Fringe. We explore what it means to create a workplace where people feel seen, supported, and empowered. Topics include: The professional payoff of boldness and courage Cultivating curiosity as a leadership strength Building trust and loyalty across teams Challenging the false stories we tell ourselves Rethinking what gets rewarded at work Why putting humans first leads to lasting success Listen on your favorite podcast platform or on YouTube: @3pconflictrestoration   Jordan Peace is a former financial planner turned HR tech entrepreneur who's redefining how we think about employee experience. At Fringe, he's leading the charge in replacing outdated perks with lifestyle benefits that actually meet the needs of today's diverse, remote, and values-driven workforce. Under his leadership, Fringe has raised approximately $30 million, scaled to $50 million in revenue, and is preparing to launch a fully rebuilt platform that combines rewards, recognition, wellbeing, learning, gifting, and more into one seamless human-centered experience. Jordan brings a fresh and empathetic lens to business growth, leadership, and culture-building. He's known for his story-driven and emotionally intelligent approach to both product design and team dynamics. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #WorkplaceCulture #LeadershipDevelopment #TrustAtWork #EmployeeWellbeing #ConflictResolution #Podcast

This week on Conflict Managed, Alejandra Ramirez shares how the Head, Hearts, & Hands framework builds trust, strengthens culture, and aligns teams for success. Listen in to discover what it really takes to create a healthy, thriving workplace.

Toxicity doesn't just appear—it grows when we avoid tough conversations. This week on Conflict Managed, Alan Laderman joins me to talk about how to turn crushing feedback into growth, root out toxicity before it takes hold, and embrace the power of direct communication. Listen now to learn how being coachable can transform your workplace culture. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Alan Laderman is an entrepreneur and innovative restaurateur with over 15 years of experience turning concepts into successful businesses. He is the driving force behind several standout dining destinations in Northwest Tennessee, including Sammies, The Grind Mac & Cheese Burger Bar, and Woodfire Pizza Kitchen. At Woodfire, Alan led the transformation of a historic space into a vibrant restaurant that blends Southern hospitality with Italian flavors and nostalgic ‘80s and ‘90s influences. His work earned him the Northwest Tennessee Cornerstone Award, recognizing his impact on the region's culinary landscape. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceToxicity #LeadershipDevelopment #CommunicationSkills #ConflictManagedPodcast

This week on Conflict Managed we're joined by Mark Astor for a conversation about what it really takes to run a successful business and a healthy workplace. We talk about: Why structure matters: the role of policies, procedures, and systems in keeping conflict at bay The journey, challenges, and rewards of building a small business from scratch How to hire well, delegate wisely, trust your team, and let go of control Staying mission-driven and making sure your employees understand the “why” behind the work Join us as we explore the connection between taking responsibility as a leader and creating a thriving business where people want to work. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Mark was born and raised in the United Kingdom. He came to the US for college where he received his Bachelor of Arts Degree from the University of Michigan in 1990, his Juris Doctorate from Nova Southeastern University College of Law, and his Master of Laws Degree (L.L.M.) from American University. Mark began his legal career as a Palm Beach County Assistant State Attorney and served as Chief of two different County Court Divisions and, thereafter, was promoted to a felony trial division. He has handled thousands of cases ranging from first-degree misdemeanors to Capital Murder. In February 2016, Mark formed a concierge law service dedicated to helping families and individuals suffering from substance use and mental health disorders. Together with his experienced team and using the tools and resources only available to an experienced practitioner, Mark has been witness to many individuals experiencing the miracle of HOPE and recovery. When he's not working in his law practice, Mark empowers members of the community by teaching Krav Maga. He also enjoys an early morning work-out believing that a healthy body leads to a healthy mind. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #LeadershipDevelopment #SmallBusinessSuccess #WorkplaceCulture #MissionDriven #Podcast

This week on Conflict Managed, we welcome Dr. Ute Liersch for a thoughtful conversation about navigating life and work with courage and clarity. We explore: How you want to show up in the world Focusing on behavior instead of judging the person What courage really feels like Owning and handling personal mistakes The hidden harm of toxic positivity Why creating doubt in your own beliefs can help you grow Building resilience by learning to yield rather than break   Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.   Dr Ute Liersch is a Chartered Counselling and Coaching Psychologist with over two decades of experience in navigating the complexities of stress, leadership, and change. Neurodivergent and a cancer survivor, she brings both clinical precision and lived depth to her work. Known for her calm authority and elegant pragmatism, Dr Ute helps people lead — and live — with psychological clarity and emotional integrity. Her work spans trauma-informed leadership, functional communication, and sustainable high performance, and she's trusted by organisations from Biogen UK to The Soke and Birkbeck University. She is the author of A Minimalist's Guide to Becoming Resilient, a practical and psychologically rich resource for those ready to shift from overwhelm to embodied clarity.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what's said, and what's underneath, in conflict. Tune in as we explore: • How the unusual grabs our attention • Listening without (negative) reaction • The desire to be “further from the bear” • Needs vs. how we try to meet them • A simple listening tool: the 5-second pause • Always take the high road • Asking yourself: What do I want? What's available? What if nothing changes? Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagedPodcast #WorkplaceConflict #ProfessionalGrowth #Podcast #WorkplaceWellbeing #ActiveListening #LeadershipDevelopment #ConflictResolution

This week on Conflict Managed we welcome Jess Baker. Join us as we discuss: Developing self-belief, resilience, and confidence Super-Helper Syndrome: A Survival Guide for Compassionate People Ruminating on things that don't matter Untapped potential at work: looking for and developing empathic and compassionate colleagues ‘Powered By Empathy' YouTube channel

This week on Conflict Managed we welcome James Terry. Join us as we discuss: Acting for your good and the good of others Talking with instead of at coworkers Disagreement may feel uncomfortable, but do it anyway How and why to develop the virtue of courage Foundations of a great team: professional respect and honesty in communication Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. James Terry has worked in the HR and staffing sector for over 15 years and holds an MBA from Carnegie Mellon University. Throughout his career, James has built expertise in strategy, sales, and leadership, with a focus on driving high-performing organizations. His experience has broadened through assignments in multiple countries, delivering results in collaboration with local teams. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictResolution #WorkplaceCulture #LeadershipDevelopment #EmployeeEngagement #HighPerformingTeams

This week on Conflict Managed we welcome Amy Pechacek.  Join us as we discuss: ✔️ Career shifts & lifelong learning ✔️ 15% tech skills, 85% people skills ✔️ Assertive ≠ aggressive ✔️ Why everyone needs a coach ✔️ Matching vs. choosing your energy Tune in and rethink what it takes to lead, grow, and thrive at work. Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Amy Pechacek is an international speaker, leadership expert, and founder of Alpstra & Co. With a background in education, organizational leadership, and business development, and a passion for personal growth, Amy helps build resilient teams through emotional intelligence, intentional leadership, and real-life transformation. Drawing from her own powerful journey of overcoming adversity, she equips others to navigate conflict with clarity, compassion, and courage. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManaged #WorkplaceCulture #LeadershipDevelopment #InterpersonalSkills #CareerGrowth

This week on Conflict Managed we welcome John Warner Jr. Join us as we discuss: Personal responsibility in conflict Misaligned expectations Working with family Integrity, mentorship, & managing change Bridging generational divides at work Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. John Warner brings over five decades of legal experience and community leadership to our conversation. A graduate of Memphis State University Law School and former JAG Officer in the U.S. Army, John has practiced law in Union City, Tennessee since 1971. His diverse legal background spans agricultural law, estate planning, and business formation, with early roots in journalism, military justice, and public service. Throughout his life, John has remained committed to civic involvement. He now practices alongside his son Jack, focusing on helping locally owned businesses and families navigate legal processes with care and clarity. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #WorkplaceConflict #LeadershipDevelopment #ProfessionalGrowth #ConflictResolution #WorkCulture    

This week on Conflict Managed we welcome Taneum Fotheringill. Join us as we discuss:

This week on Conflict Managed, we welcome Regina B. Newson, seasoned mediator and life coach. Join us as we discuss:

This week on Conflict Managed we welcome Gary Martoccio. Throughout his legal career, Gary Martoccio has focused exclusively on representing employees against employers. Gary has earned a reputation for his commitment to advocating for workers' rights and securing justice for his clients. Gary's practice spans both in State and Federal Court, as well as before the Equal Employment Opportunity Commission (EEOC) and equivalent State agencies. With a keen understanding of employment law, he navigates complex legal landscapes to ensure that employees receive the representation they deserve. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.  

This week on Conflict Managed we welcome Shell Mendelson. Join us as we discuss: ✨ Receiving an ADHD diagnosis later in life ✨ The impact of job fit for neurodivergent professionals ✨ How physical environment shapes great colleagues ✨ When in conflict, start with knowing yourself: what you need, want, and how to communicate it Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Shell Mendelson is a seasoned career coach with over 30 years of experience, specializing in supporting adults with ADHD. She helps individuals navigate career transitions, uncover their true strengths, and build fulfilling careers without forcing themselves into neurotypical molds. Shell's approach is deeply personal, rooted in her own journey with ADHD, and is designed to empower clients to work with their brains—not against them. In addition to her individual coaching, Shell leverages her expertise to guide businesses in effectively supporting ADHD employees, aiming to prevent the need for PIP (Performance Improvement Plan) programs. By offering practical insights on creating supportive work environments, Shell helps organizations save time and money while boosting the resilience and productivity of their workforce. She encourages businesses to take a proactive, inclusive approach that better aligns with the strengths of neurodivergent individuals, ultimately fostering a more motivated and engaged team. Through her Your Next Career Move MasterClass and one-on-one coaching, Shell provides ADHD-friendly strategies that go beyond surface-level advice, equipping individuals with tools to build confidence, clarity, and direction in their careers. Shell is on a mission to transform the way career coaching and workplace policies are approached for the ADHD community, advocating for more supportive practices that prioritize empowerment over punitive measures. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #Neurodiversity #ADHDatWork #WorkplaceConflict #ConflictResolution #LeadershipDevelopment #ConflictManagedPodcast

This week on Conflict Managed we welcome Jennifer Hall.  Join us as we discuss: ✔️ Building your leadership brand and professional reputation ✔️ Why clarity is kindness at work ✔️ The role of an Ombuds—and why your workplace needs one ✔️ Creating reciprocal, thriving work relationships ✔️ Approaching conflict with calm, matter-of-fact communication ✔️ Controlling impulses in order to assume good intent ✔️ Building leadership trust through consistency Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. With over eighteen years of growth and experience at the University of Louisville, Jennifer Hall serves as the Ombuds and Director of Strategic Engagement for the Graduate Medical Education Office, where she supports over 800 medical residents and fellows. Jennifer's background, shaped by her upbringing in a military family, provides a unique perspective on leadership and resilience. She holds an undergraduate degree in Liberal Studies with a minor in Psychology, a graduate degree in Higher Education Administration, and graduate certificates in Health Professions Education and Human Resources Leadership. Guided by the principles of empathy, integrity, and continuous learning, Jennifer is passionate about helping young professionals develop their leadership brands with intention and purpose. She also coaches others to cultivate meaningful relationships that help drive success and career growth. Jennifer is a member of the International Ombuds Association and enjoys participating at various local, national, and international conferences on leadership and medical education. Outside of work, she enjoys volunteering at her children's schools and providing guidance to others navigating the challenges of caregiving, drawing on her own experience caring for her mother who lived with Alzheimer's for 13 years. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown. #ConflictManagedPodcast #LeadershipDevelopment #WorkplaceConflict #ProfessionalGrowth #ConflictResolution #OfficeCulture #KindLeadership #Ombuds

This week on Conflict Managed we welcome Susan Guthrie. Join us as we discuss:

This week on Conflict Managed we welcome Dr. Michael Neal. Join us as we discuss: ✨ What characterizes ‘A,' ‘B,' ‘C,' and ‘D' employees ✨ Hiring with excellence: finding the right fit for the role ✨ Adapting to drift while maintaining strong systems and processes ✨ Managing workplace culture shock ✨ A root cause of unmanaged workplace conflict Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration. Dr. Michael Neal is the Founder & Chief Executive Officer of Build My Team. He is a practicing Optometrist in private practice in rural Hawley, Pennsylvania. He founded Build My Team to solve his own hiring struggles in his practice by modeling how companies like Disney and the Four Seasons hire. The process worked so well he expanded it to help friends and now Build My Team services clients in 10 different health care professions in over 40 states and Canada.  In his downtime, he's a dad to 2 great sons, runs marathons with his wife and came in 2nd in a 61 mile ultra race.  Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Amanda Crice.  Join us as we discuss:

This week on Conflict Managed we welcome Pam Buchanan. Join us as we discuss:

The Power of Belonging at Work

Adaptability, Humility, and Collaboration: Keys to Professional Growth

Ep 141, In Conflict, What Is the Question Between Us?

Happy New Year!

Ep 137, Surface vs. Substance: Managing Workplace Disputes Wisely

Ep 127, Managing Work Conflicts: Celebrating the Work of Ombuds Professionals

On this episode of Conflict Managed, we welcome Bryant Galindo. Join us as we discuss: ✅Collaborative disagreement ✅Creating more compassion ✅Triggered vs grounded emotions ✅Leveraging social capitol at work ✅Making the workplace more human ✅Best practices for start-ups   Conflict Managed is available wherever you listen to podcasts. Bryant is the Founder of CollabsHQ and works with startup founders, executives, and business teams as a mediator, executive coach, and consultant. With a focus on conflict resolution, leadership communication, and team dynamics, Bryant has partnered with the United Nations, USAID, MUFG, and numerous venture-backed startups to resolve complex business/workplace disputes while guiding leaders and their teams to excel. As a bilingual, first-generation Mexican-American and queer man, he brings a unique perspective to his work. In June 2022, Bryant published The New Middle, a book on how to collaborate during moments of intense disagreement. He is based in Los Angeles, CA. Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Maria Arpa. Join us as we discuss:

Ep 121, Addressing Challenges in Remote Work

This week on Conflict Managed we are joined by award-winning attorney Jessica Childress. Join us as we discuss: