Podcasts about cmms

What does it really take to keep 81 manufacturing sites around the world running at world-class reliability standards?In this episode, I sat down with Pablo, the Reliability Champion at SKF, the world's leading bearing manufacturer, to find out. And this chat was packed with gold.Pablo opened up about how SKF have built something seriously special. Their Maintenance Excellence system brings together the best of Japanese TPM and reliability-centered maintenance to create a global standard that actually works, site to site, culture to culture.But here's the standout bit for me. It's not just about the systems or tools. It's about the people. SKF have cultivated a real community of over 400 maintenance professionals across the globe. They're not just clocking in and out. They're sharing wins, solving problems together, and raising the bar as a unit.We also talked about their week-long Maintenance Excellence Bootcamps run across three continents, combining deep-dive training with hands-on work to embed excellence into their culture. Add in their push towards smarter CMMS rollouts and the integration of AI for predictive maintenance, and it's clear these guys aren't just keeping up. They're leading the way.The part that stuck with me most was this quote from Pablo:"You can have the most perfect system in the world, but if the people aren't on board, it's worthless."That hits home. It's not the tech. It's the trust. It's the culture. It's the belief that people make reliability real.Whether you're running one site or a global operation, there's something in this conversation for everyone who believes in better maintenance. Tune in and see how SKF keep evolving while staying true to what matters most: people, purpose, and precision.Support the show

SummaryIn this episode, Griffin Hamilton is joined by industry veteran Michel Theriault to unpack a recurring pain point in facilities management: the lack of fit-for-purpose tools and the undervaluation of FM's strategic role. With decades of experience in in-house, outsourced, and consulting environments, Michel shares compelling insights on:Why many organizations still use subpar or misaligned systems (like IT helpdesks) to manage complex FM needsThe consequences of not advocating for specialized FM software (like CMMS or CAFM platforms)How poor interdepartmental collaboration—especially with IT—can derail initiatives for yearsThe importance of positioning FM as a strategic function, not just a tactical onePractical advice for facility managers to gain business fluency, advocate for better tools, and communicate their impactThe value of professional developmentInterested in learning more? Reach out to Michel on LinkedIn

If inspection is the bottleneck in your shop, you're not alone—and this episode might just be your blueprint for breaking through it. We sat down with the team behind MAESTRO, the latest release from Hexagon's Manufacturing Intelligence division, to explore how a complete reinvention of the coordinate measuring machine (CMM) is shifting quality control from a necessary evil to a productivity enabler. MAESTRO isn't just faster or sleeker—it's smarter. Built from the ground up with the realities of today's shops in mind, it tackles challenges like workforce shortages, inconsistent programming skills, and disconnected systems. With Shawn Thelen and Jörg Deller from Hexagon joining us, we get into how this all-digital, automation-ready CMM uses no-code software, digital twins, and smart integration to become a seamless part of the production process. We loved hearing how Hexagon developed five key user personas to design MAESTRO for real people—not just ideal conditions. Whether you're a seasoned metrologist or a machine operator cross-trained on quality, this system aims to make measurement intuitive, reliable, and lightning-fast. And if you're on the road to lights-out manufacturing, the implications are huge. With real-time MES integration, remote diagnostics, and even the ability to support automatic offset corrections, MAESTRO isn't just measuring—it's making decisions. For shops serious about throughput, this episode shows how smart metrology can finally keep pace with the rest of your operation. Segments (0:00) How Hexagon is turning quality into a power play (3:31) Introducing today's guests(s) and topic (5:57) Stationary metrology vs portable metrology (6:25) Why CMMs haven't evolved—and what Hexagon is doing about it  (10:02) Building MAESTRO around five real-world user archetypes (13:06) Voice-of-the-customer feedback and shaping product features (15:15) Real shop struggles: why CMMs feel like a "necessary evil" (22:06) MAESTRO's digital twin and no-code environment explained (27:08) How MAESTRO integrates with MES and enables smart automation (28:46) OEE, bottlenecks, and the role of metrology in real ROI (32:25) MAESTRO in practice: speed, feedback, and the smart machine eye (36:36) Getting closer to lights-out: standard protocols and future-proofing (39:50) Where and when you can see MAESTRO live  Resources mentioned on this episode Connect with Shawn on LinkedIn Connect with Jörg on LinkedIn Follow Hexagon Manufacturing Intelligence on LinkedIn Learn more about MAESTRO Connect With MakingChips www.MakingChips.com On Facebook On LinkedIn On Instagram On Twitter On YouTube

Guest post by Paul Turley, Senior Director, ServiceNow Ireland Retailers today face a unique blend of challenges and opportunities. Customers are more demanding than ever, expecting seamless, personalised shopping experiences across every channel. Securing buyer loyalty is tougher, and with the commercial landscape constantly evolving, it's crucial for retailers to unlock the true value of the customer data at their fingertips. Retailers have long sat on a goldmine of data, but artificial intelligence is the key to unlocking its full potential - helping them transition from 'analogue to digital,' and enabling retailers to both survive and thrive. The data generated by customers forms the foundation for improved customer service. AI - particularly generative AI - holds enormous potential, from resolving in-store issues to personalising the customer journey. The appetite for AI is growing, with spending outside traditional IT set to rise by 52% this year, according to global research by IBM. AI in customer service, particularly for personalised responses, is projected to grow by 236% Forward-thinking retailers are already harnessing this technology to derive value from their data and future-proof their business. While last year saw cautious experimentation, today's leading retailers are leveraging AI not just for efficiency, but to reimagine the entire retail experience, delivering better outcomes for customers Towards seamless growth Currently, retailers spend a significant amount of time dealing with inefficient, siloed systems rather than actively serving customers. These inefficiencies make resolving issues - from HR challenges to IT issues - a lengthy and frustrating process. Tackling these challenges will significantly enhance customer satisfaction and drive long-term success, ensuring employees have the right technology to deliver optimum experiences for customers. By equipping teams with effective tools, businesses can create a customer-first culture that fosters loyalty and long-term growth. Take Carrefour, for example. Operating 12,000 stores in 30 countries and serving 104 million households, Carrefour faced recurring refrigeration failures that left customers facing empty chiller cabinets. By adopting a computerised maintenance management system (CMMS) called 'Click & Repair,' Carrefour automated repair requests, routing key details like serial numbers directly to technicians and significantly accelerating resolutions. Staff can now request repairs via a mobile app, saving time, keeping shelves stocked, and ensuring maintenance is more effectively overseen for customers. Similarly, British supermarket giant Asda - operating 1,200 sites and 18 million customers - faced the challenge of creating a unified system for handling HR, IT, and a wide range of operations. Separating more than 2,500 systems from former owner Walmart, the transition dubbed 'Project Future' also enabled new workflows in Customer Service Management which saved time, freeing up employees to focus much more on delivering for customers both face-to-face and online. The company is now looking to the future with a platform built for further innovation. These cases highlight how integrated systems enable sharper customer focus and long-term growth. Going forward, AI innovations are set to have an even more dramatic impact on customer service, which will be explored in ServiceNow's Consumer Voice Report later this year. The AI difference In e-commerce, AI operates behind-the-scenes to provide smoother customer experiences, leveraging natural language processing to understand queries about warranties, accessories, and more. AI-driven product recommendations and targeted offers also help to build customer loyalty and encourage repeat visits. For agents dealing directly with customer complaints, generative AI can be so powerful. With agents often overburdened, generative AI can help them deliver rapid, effective responses by enhancing search capabilities...

Industrial Talk is onsite at Xcelerate 2025 and talking to Tom Wilk, Editor in Chief at Endeavor Business Media about "Emerging Industrial Technology". Scott MacKenzie and Tom Wilk discuss the Xcelerate 2025 conference in Austin, Texas, highlighting the importance of asset management, maintenance, and reliability. Tom shares his experience with Plant Services Magazine and the evolution of the conference, emphasizing the adoption of Fluke's E-Maint system by SKF, which is rolling out to 81 plants. They discuss the benefits of a CMMS for sustaining best practices and the importance of AI and mobile components in modern maintenance. Tom also notes the growing interest among younger workers in professional certifications and the need for universities to adapt to industry changes. Action Items [ ] Reach out to Tom Wilk (T Wilk) at Endeavor B2B.com or on LinkedIn to further discuss the topics covered in the meeting. Outline Introduction and Welcome to Industrial Talk Podcast Speaker 1 introduces Scott MacKenzie as a passionate industry professional dedicated to transferring cutting-edge industry innovations and trends. Scott MacKenzie welcomes listeners to the Industrial Talk Podcast, celebrating industry professionals worldwide. Scott MacKenzie thanks the audience for their support and highlights the importance of innovation, collaboration, and making the world a better place. The podcast is broadcasting from Xcelerate 2025 in Austin, Texas, hosted by Fluke Reliability. Introduction of Tom Wilkes and His Role Scott MacKenzie introduces Tom Wilkes, who has been with Plant Services Magazine for 10 years. Tom Wilkes shares his background, including his role at Plant Services Magazine and his involvement in the Accelerate conference. Tom discusses the evolution of the conference from an EMA user group to a thought leadership event focusing on plant floor operations and best practices. Scott MacKenzie and Tom discuss the importance of connected reliability and the various solutions offered by Fluke Reliability. Customer Success Stories and Implementation of E-Main Tom shares a press briefing from SKF about their successful implementation of E-Main across 81 plants worldwide. The success of E-Main led SKF's management to mandate its use across all plants due to the return on investment and streamlined work processes. Tom highlights the various ways different plants are using E-Main to optimize their maintenance programs and data management. Scott MacKenzie and Tom discuss the sustainability of these solutions and the importance of a CMMS in maintaining best practices and collective memory for the plant. Challenges and Solutions in Reliability and Maintenance Scott MacKenzie and Tom discuss the challenges of finding skilled individuals and the impact of the "silver tsunami" on organizational knowledge. Tom emphasizes the importance of investing in systems like E-Main to reduce the learning curve for new employees and maintain organizational knowledge. The mobile aspect of CMMS systems is highlighted as a key factor in getting buy-in from younger technicians. Scott MacKenzie and Tom discuss the importance of having a system like E-Main to capture and maintain organizational knowledge. Evolution of the Xcelerate Conference and Customer Focus Tom notes the subtle but significant change in the messaging at the Xcelerate conference this year, focusing more on tools already being used rather than future...

Is technology your silver bullet—or a shiny distraction? In this episode of Reliability Radio, Jason Smith of ABS Consulting joins us at IMC to cut through the noise. You'll hear: Why your CMMS upgrade won't save you without clean data What makes culture the real foundation of success How top-down AND bottom-up leadership fuels lasting change Why community, not competition, is key to growth

Episode 173 features James Dice, Rosy Khalife, and Brad Bonavida from Nexus Labs. In this episode of the Nexus Podcast, the Nexus Labs team breaks down the top stories relevant to energy managers, facility managers, IT/OT managers, and workplace managers.Find full show notes and episode transcript on The Nexus Podcast: Episode 173 webpage.Sign-up (or refer a friend!) to the Nexus Newsletter.Learn more about The Smart Building Strategist Course and the Nexus Courses Platform.Check out the Nexus Labs Marketplace.Learn more about Nexus Partnership Opportunities.

Scott MacKenzie hosts Nick Haase, co-founder of MaintainX, to discuss their mobile-first, frontline-friendly maintenance management software. MaintainX addresses the inefficiencies of traditional desktop-based CMMS systems by offering a mobile platform that streamlines workflows, reduces downtime, and integrates AI for predictive maintenance. Haas highlights the importance of capturing and digitizing data for AI tools to function effectively. He emphasizes the need for a solid data foundation and gradual AI integration. Maintain X aims to enhance efficiency, safety, and the onboarding of new workforce generations, leveraging IoT and AI to provide real-time insights and automate maintenance tasks. Action Items [ ] Connect with Nick Haase on LinkedIn or Twitter to discuss MaintainX further. [ ] Visit the MaintainX website at getmaintainx.com to learn more about the platform. Outline Introduction and Welcome Scott MacKenzie introduces the podcast, emphasizing its focus on industry innovations and trends. Scott welcomes listeners and highlights the importance of industrial professionals in changing lives and the world. Scott expresses gratitude to listeners for their support and introduces the guest, Nick Haase, co-founder of MaintainX. Scott mentions Nick's previous appearances on the show and his active participation in industry events. Promotion of Podcasting and Industrial Talk Scott discusses the benefits of having a podcast for industry professionals, emphasizing its role in opening doors and creating opportunities. Scott shares his personal experience with podcasting and how it helped his maintenance company succeed. Scott encourages listeners to consider starting a podcast and offers to help them get started with Industrial Talk. Scott highlights the importance of attention over marketing and how a podcast can leverage content to bring about opportunities. Introduction of Nick Haas and MaintainX Nick Haas joins the conversation, reflecting on his previous appearance on the show and the changes in the industry since then. Scott and Nick discuss the evolution of MaintainX, a mobile-first frontline maintenance management software. Nick explains the gap in the market for mobile-friendly CMMS systems and how MaintainX addresses this need. Nick describes the initial challenges and the importance of capturing data digitally for AI integration. MaintainX Workflow and Benefits Nick outlines the basic workflow of MaintainX, starting with technicians receiving alerts and accessing contextual information on their devices. Nick emphasizes the efficiency gains from having work instructions and parts lists readily available on the technician's tablet. Nick explains how MaintainX helps save time by reducing the need for technicians to go back and forth to supply rooms. Nick highlights the potential for predictive maintenance and AI integration to further enhance the platform's capabilities. AI Integration and Predictive Maintenance Nick discusses the importance of having a solid data foundation for AI tools to be effective. MaintainX offers an AI procedure generator to help build workflows and save time. Nick explains how MaintainX can use AI to generate work orders based on sensor data and predictive alerts. Nick emphasizes the importance of user-friendly interfaces and the goal of making technology a co-pilot for users. Challenges and Future of AI in Maintenance Nick acknowledges the challenges of change management and the skepticism towards new...

On the 27th and 28th of November, Hexagon Manufacturing Intelligence invited MTD magazine to the official opening of its new Experience Centre in Holland. Located at the Brainport Industries Campus in the Northwest of Eindhoven, the two-day event was an opportunity to tour the new campus and participate in insightful presentations that demonstrated how Hexagon is driving innovation and, as a result, developing successful industrial partnerships. Eindhoven is responsible for the Philishave, the automatic gearbox, the cassette tape and the compact disc. To foster this culture of innovation for future generations, the Dutch government funded the Brainport Industries Campus, which broke ground in 2017. At around 100,000sq/m, the innovation centre is virtually fully subscribed, and that is why construction of a 225,000sq/m phase two on the 17-hectare site will commence this year. With dozens of high-tech businesses collaborating at the campus, Hexagon is alongside cutting-edge companies with brands like Siemens and Meta (Facebook), just a few located at the facility. MTD magazine attended and the itinerary for the innovation extravaganza promised an exciting lineup. The event started with a welcome from Jan Klingen, Vice President EMEA North, and Eric Veurink, Brainport Industries Campus Director, and a facility tour. As expected with a Hexagon LIVE event, the breadth and depth of technology and insights were so expansive that delegates could choose the most relevant content for their business. Exemplifying this was one of the first panel discussions on the ‘Future of Mobility in Aerospace and Automotive', hosted by Hexagon Senior Director for Industry Solutions, Johannes Mann, who was joined by speakers Rob van Loon, Additive Manufacturing Manager at KMWE and Thom Grobben, the Vice President of the Technology Hub at KLM Royal Dutch Airlines. The discussion flowed through the challenges of accelerating innovation and agility in the automotive sector to deliver the next generation of smart, connected vehicles. This conversation then moved on to the aerospace industry's challenges in redefining aircraft architecture and propulsion systems to become more sustainable. Other prominent seminars discussed ‘The challenges in production and collaboration', ‘Extending asset lifecycles and improving productivity with HxGN EAM', ‘Surfing the future now' and ‘Innovation beyond silos: Transforming Manufacturing through connectivity, collaboration, and Cloud/AI'. There was a lot more on show, with panel discussions, presentations, workshops and roundtable debates encompassing every industry sector. Nowhere was this more prominent than in Morgan Maia's presentation, the Partnership Manager at Oracle Red Bull Racing. Hexagon has partnered with the F1 team since its inception. Flying in from the F1 Teams' weekend win in Las Vegas, Morgan discussed how Hexagon supports the team in streamlining performance by ensuring compliance with FIA regulations, precision manufacturing, and ensuring the team ‘gets it right first time'. More than just a soundbite, Mike Hughes, Head of Quality Assurance and Manufacturing Engineering at Oracle Red Bull Racing, qualified the support of Hexagon with a statement: “With Hexagon's help, we've managed to reduce our faults by 50% over the last two years.” Morgan's presentation alluded to how Hexagon is involved throughout the process chain, from 3D CAD modelling and CFD simulations in the virtual wind tunnel to simulation and physical wind tunnel testing. With over one million components handled throughout the season, Oracle Red Bull Racing combines exceptional hardware with efficient software and digital twins to deliver rapid inspection rates. The team has four QA departments encompassing mechanical, external, composites, and race support. They all utilise Hexagon tools, from CAM software to 3D scanners, laser trackers, portable measuring arms and CMMs. The Leica AT960 scanner is a core element of the trackside equipment that improves accuracy and holistic measurement. Its custom orientation enables measurement from different perspectives. For legality checks, Oracle Red Bull Racing uses the AS1 scanner to scan the floor, front, and rear wings to extract key points of the car for performance set-up. With the arrival of Red Bull's first road car, the RB17, and the opening of its 5,000sq/ft powertrain manufacturing site in Milton Keynes, Red Bull's number of components produced is set to expand significantly, as will its relationship with Hexagon. The F1 car continually undergoes design cycles that follow the same structured path. With up to 100 projects in-cycle at any time, around 1,000 design cycles are completed yearly. It starts with developing a 3D CAD model and the subsequent digital twin, which is the foundation block for everything that comes after. With CFD, prototypes and a whole raft of processes before the team gets to a finished car, Morgan said: “When you work on a car in the factory and then take it to the track, if there is an issue in manufacturing – it's too late to do anything about it. We must be sure the car is 100% correct before shipping it. That is why we need Hexagon: to ensure that everything leaving the factory is perfect for when it arrives at the track. We have thousands of parts that need to fit together perfectly. We work to the micron. It's precision you would see in a high-end watch – but not typically in a 5m long vehicle.” A presentation on Hexagon's Nexus suite by Stephen Graham, Executive Vice President and GM of Nexus at Hexagon, followed this. Stephen explained: “Nexus is our cloud-based manufacturing platform. We initially conceived it to solve an internal problem. We have acquired over 150 companies in more than 25 years, which has helped us build this portfolio of technologies throughout the product life-cycle. Our challenge is a large portfolio of technology solutions that were never really intended to work together. We wanted to offer our customers a solution to join the dots and bring the next level of value with the technologies all being under one roof. Nexus was conceived to solve this problem of connectivity. As soon as we took the proposition to our customers, we found they had the same problem. Over decades, they had purchased different technologies to solve different problems.” “Nexus directly solves that problem, and what we have found in the last few months is an ability to connect to different technologies from different vendors - it doesn't just have to be Hexagon products. Since starting development, we have found that businesses are structured very hierarchically, with different disciplines arranged in different silos. The whole thing is very process-driven, and as we try to push the boundaries of manufacturing, this becomes a barrier to succeeding. The need to drive collaboration horizontally across an organisation is coming to the fore as a challenge that needs to be faced.” To demonstrate this, Stephen provided a slide show showing a reverse-engineered workflow using 10 products from Hexagon that facilitate different elements of a product's lifecycle. The demonstration alluded to new cloud-native apps, technologies and solutions connected to products in the portfolio for decades, such as PC-DMIS. Nexus creates an end-to-end solution that connects the dots. Stephen added: “Once these collaborative workflows have been strung together, engineers can work collaboratively. This provides the opportunity to bring automated and AI technologies into the workflow as automated collaborators in the workflow. A great example of this is ProPlanAI, which we just launched. This large NAPA language model provides precise engineering answers for CAM engineers who may be programming CNC machines. It automatically collates data and generates a G-Code to drive machines on the shop floor. This gives engineers superpowers to drive productivity to the next level.” Hexagon claims that ProPlan AI cuts the time to program machine tools by 75%. The new AI technology enables machine shops to achieve operational excellence at scale, powered by Microsoft Azure services built into Hexagon's cloud-based Nexus connectivity platform. Available in Q1 2025, ProPlanAI will ‘learn' from the data created by a company's CAM programmers. This will enable manufacturers to automatically explore existing programming information to predict ideal outcomes tailored to a company's preferences, production capabilities, and needs. ProPlanAI will continuously learn and adapt, ensuring programs are as efficient and productive as possible. ProPlanAI can be trained with a company's institutional knowledge to ensure machines can be quickly and efficiently programmed to their quality standards. Additionally, a Hexagon Copilot provides suggested pathways to advise on best practices without leaving their CAM software. The innovation has been developed in collaboration with Microsoft, and Ygal Levy, the EMEA Manufacturing Managing Director at Microsoft, discussed the company's strategic partnership with Hexagon in greater detail during an afternoon presentation on the ‘Transformation of manufacturing through Connectivity, Collaboration and Cloud/AI'. Clare Barclay, President of Enterprise and Industry at Microsoft EMEA, said: “Microsoft's collaboration with Hexagon is driven by a shared belief that we can transform manufacturing productivity. It's rewarding for us to see how the AI capabilities provided by Azure are empowering CNC programmers with productivity-boosting automation while helping new users upskill faster. This is exactly the sort of transformation AI can bring to the industry, and we are excited to see Hexagon apply its manufacturing expertise to transform workplace productivity.” Verifying the Solution Just over a year ago, MTD magazine visited RODIN Machining. A few miles north of Amsterdam, the start-up company set out to develop an autonomous factory. Incorporating FASTEMS automation, robot-loaded Mazak machines, and integrated innovations that made the mind boggle, RODIN has been a beta-test customer, putting ProPlanAI through its paces before market introduction. Paul Mooij, Director of Digital at RODIN Machining, said: “Machine tool programming is complicated to automate and requires experience. ProPlanAI is exciting because we can leverage our human capital for greater machine utilisation. Our team can program machines in a fraction of the time by applying their valued skills in supervising ProPlanAI suggestions and finalising the programme specifics.”  Paul added: “We have built an autonomous factory but are limited by the engineering input we can put into it. This boils down to a race for talent, and we all know it isn't easy to get good people. We have been working with Hexagon on the development of ProPlanAI, looking at how can we fill it with our data and train it with our models, our machines, tools and our way of working - providing a suggestion of how the model thinks our way of working should be. We can then position our engineer to supervise and undertake ‘prompt engineering'. ProPlanAI is very powerful and provides the right context for the features, model, machines, and tooling available. Using the given context, it then decides, ‘I think you should use these processes for this machining operation''.” “This has become powerful, and we are progressing rapidly to make big savings. We are leveraging our human capital to achieve more by using AI to provide suggestions. Then, our engineers decide whether to accept the suggestion and proceed or refine the process. For example, we may have a 2D PDF drawing that needs to meet specific tolerances, and ProPlanAI may not know this – and this is the experience we can add to the system. It's been a fantastic collaboration, and the system continually evolves.” Discussing the current situation, Paul told MTD magazine: “Our engineers will consider how they approach a job and create the CAM file in Esprit. We then feed our models to our developers. Over the last 18 months, we have been feeding the data to ProPlan AI, which uses our approach, machining strategies, cutting tools, machines, characteristics and experience. ProPlan AI creates suggestions for the next job and pre-populates our program, so our engineers are validating and refining the suggestions to meet our specifications. It amplifies the output of our staff.” “For example, if we have an aluminium job that needs a threaded hole with a chamfer, we would have a unique way of doing that with our machines and tools in our CAM files. Based on those patterns, the model learns our strategies and recognises the parameters for a threaded hole in aluminium, the feeds, speeds and so on.” Looking at benefits during testing, Paul adds: “It is amplifying our output and boosting our efficiency. At present, the savings are impressive. We continuously add data to our ProPlanAI suite, so the savings will cascade into ever greater efficiencies as we progress.”

Jonathan C. Thomas, PE, CEM, CRL is President at Building Maintenance Optimization Consultants, Inc. (BMOC) where he is passionate about supporting FM organizations that manage portfolios of buildings for their full life cycles. Mike Petrusky asks Jon how organizations can use a systems approach that leads to better data-driven decision making in the FM industry. They explore how the enhancement of CMMS content including asset, preventive and predictive maintenance, OEM, installation, and design data are essential in the future of the built environment. Tune in to hear the insights and practical advice you will need to be an Asset Champion in your organization! Connect with Jon on LinkedIn: https://www.linkedin.com/in/jonathancthomaspe/ Learn more about BMOC: http://www.buildingmoc.com/ Watch the full video of this episode: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Learn more about Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

It can be an exciting time when parks and recreation agencies invest in computerized maintenance management system (CMMS) software. But it can also be a challenging time to adopt CMMS software.  After all, change isn't always easy. Maintenance staff may not initially adopt CMMS software. It can be a stressful transition as the staff learns how to use maintenance management software. Spending time upfront with training, collaboration, and accountability can make your CMMS investment pay off much sooner.  In this episode of the Productive Parks 5-Minute Podcast, we explore some strategies to help staff understand the benefits of CMMS software and how it helps make their jobs easier. Also, learn ways to encourage maintenance staff buy-in during the CMMS implementation process.  ____________________________________________________________________________ The Productive Parks 5-Minute Podcast is for busy professionals working to change the game in Parks and Recreation. If you liked this episode, please check out more of our park and recreation maintenance podcasts or view some articles on our blog (https://productiveparks.com/blog). What's Next? SHOW SOME LOVE– Like the Episode and Subscribe to the Podcast! SEE A QUICK VIDEO of Productive Parks in Action - https://productiveparks.com/features/overview LEARN MORE and Schedule a Demo of Productive Parks Maintenance Management Software- https://productiveparks.com/demo

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Chris van den Belt is the head of product management at IFS Ultimo, and his colleague Berend Booms is the head of EAM Insights. Chris and Berend recently spoke with Plant Services editor in chief Thomas Wilk about how can software (CMMS and EAM) help companies move to more proactive maintenance modes, and which parts of the workday to focus on when they start making that change.

Have you ever stopped to think about what goes into getting your favorite Kwik Trip products onto your table? In this episode, we explore the impressive vertical integration model that Kwik Trip uses, a strategy that allows them to maintain almost complete control over their supply chain. Paul Blank, Director of Operations, and Scott Schiebel, Automation Manager, share insights on how this approach not only enhances quality and food safety but also helps the company navigate supply chain challenges that have become all too common in recent years.Kwik Trip's commitment to vertical integration means they handle everything from manufacturing to distribution in-house. With five major food production facilities and their own trucking operations, they can ensure that products like milk and baked goods are delivered fresh to stores—sometimes in less than 24 hours! The episode highlights the crucial role of automation in streamlining these processes, including ingredients prep and order fulfillment. You'll also hear how Kwik Trip prioritizes its workforce despite the big focus on automation. Paul and Scott emphasize that automation is not about replacing jobs but enhancing operations to meet rising demand. In this episode, find out:Paul and Scott give us a quick overview of what Kwik Trip isWhy Kwik Trip uses a vertical integration model and its impact on logistics and supply chain issues How using automation makes vertical integration a powerful strategy An overview of some of the more recent facilities set up at Kwik Trip and how they've improved operationsWhy Kwik Trip is a great example of a company using digital transformation to refine production and distributionHow the team at Kwik Trip makes decisions on production types such as batch and continuous processesHow automation has impacted the people behind the process and why it doesn't mean that anyone loses a job Why predictive maintenance is essential for keeping plants running smoothly How operations leaders collaborate within Kwik TripHow Kwik Trip decides what to produce in-house vs. outsource to other manufacturers The process behind building the right tech for each production line and why everything starts with food safety How Kwik Trip's food innovation team maintains great quality and tests out new ideas for feasibility How the company collaborates and seeks out vendors and OEMs to work with Tips for any manufacturers considering the vertical integration modelKwik Trip's approach to training, hiring and retaining great talent Some stats on the impressive numbers of products that come off the Kwik Trip production linesEnjoying the show? Please leave us a review here. Even one sentence helps. It's feedback from Manufacturing All-Stars like you that keeps us going!Tweetable Quotes:“We make it. We ship it. We sell it. This allows us to control pricing that's best for our guest. It also allows us to manage quality and food safety.” – Paul Blank"Our maintenance staff has a CMMS program, and they are diligent about PMs and staying on top of the equipment in terms of the routine needs. And that pays dividends long term since there's less unexpected downtime." – Scott Schiebel"Automation really is part of our growth pattern. There isn't a project that we take on without evaluating whether or not automation fits or how it may fit. It doesn't mean we automate everything, but where we do, Kwik Trip grows as a whole." – Paul BlankLinks & mentions:Kwik Trip, a popular chain of convenience stores located throughout...

In this episode of the Industry 4.0 Podcast, your hosts, Walker D. Reynolds and Zack Scriven, tackle the hottest topics and questions from the Industry 4.0 community. From exploring Rockwell's FactoryTalk Optix platform to breaking down the concept of a Unified Namespace (UNS) as the single source of truth, we leave no stone unturned. Highlights include: Walker's first impressions of FactoryTalk Optix and its challenges with content creation restrictions. A sneak peek into the upcoming ProveIt! Conference (Feb 18-20, 2025) in Dallas, TX, showcasing groundbreaking solutions from 35 vendors. An overview of Manufacturing Execution Systems (MES), their core components, and how to get started with implementation. Selecting the right MQTT broker and understanding the importance of digital fluency in modern manufacturing. Addressing the community's burning questions about CMMS integration, MES buy vs. build, and the role of OPC servers in digital transformation. Plus, Zack and Walker discuss strategies to build teams, empower leaders, and ensure organizations are ready for the digital future. Tune in for practical insights, honest opinions, and actionable advice from the leaders of the Industry 4.0 movement. Don't forget to like, subscribe, and join the conversation on our Industry 4.0 Community Discord!

Fresh off the heels of IMTS in Chicago, the largest manufacturing show in North America, host Chris Luecke invites Nick Haase, Co-Founder of MaintainX, onto the show to discuss how maintenance leaders and frontline workers can drive digital transformation. Nick gives us a run-down on his background and how his experiences have contributed to creating an intuitive CMMS and EAM platform. The conversation explores how digitizing maintenance departments can not only facilitate broader digital transformation but also capture invaluable tribal knowledge from an aging workforce. This knowledge transfer is essential as companies prepare the next generation of workers to embrace high-tech solutions.Nick and Chris also explore the role of AI in enhancing operational efficiency, emphasizing how executives and frontline leaders must collaborate to harness its potential, from making manufacturing more appealing to the younger generation to leveraging data for smarter decisions.In this episode, find out:Meet Nick Haase: Co-Founder of MaintainXWhy frontline workers are the key link between high-tech equipment and peak operational efficiencyNick provides a detailed look at his ‘non-typical' career journey and how he built MaintainXHow moving from pen and paper onto digital platforms tie into a digital transformationWhy you're only as good as your best plant manager if you don't invest in dataHow AI is helping make sure the transition to the next work generation is as seamless as possible What causes Nick to think differently than other people in the manufacturing industryWho's ready for AI in the manufacturing world in this day and ageEnjoying the show? Please leave us a review here. Even one sentence helps. It's feedback from Manufacturing All-Stars like you that keeps us going!Tweetable Quotes:“AI in manufacturing isn't a magic solution—it's a powerful tool that requires high-quality, company-specific data to drive real efficiency gains and smooth workforce transitions.”“You've got this great installation of this incredible software process, but if you aren't considering how that final frontline worker is going to receive that input and deliver data input back into the system, then you're missing the point.”"I was surprised to learn that even at a Fortune 50 manufacturing company, many were still primarily following analog processes on the plant floor."Links & mentions:MaintainX, CMMS and EAM software that prevents downtime, reduces maintenance costs, and delivers the #1 technician experienceMake sure to visit http://manufacturinghappyhour.com for detailed show notes and a full list of resources mentioned in this episode. Stay Innovative, Stay Thirsty.

CMMS. Digital Twins. IIOT. IOT. When it comes to the landscape of technology in manufacturing, it can be hard to know how to start your own transformation – or where. The industry is transforming daily as software for automation, collaboration, effiency, and safety become a bigger part of the modern shop floor, yet amidst all that tech it can hard to see where to apply it to get the most benefit. Josh Cranfill, GM of Quickbase's Manufacturing Business, knows how hard this can be. Every day, he talks to manufacturers looking to start their own transformation with technology against the pressures of staying competitive, on time and on budget, and keeping employees productive and safe. In this podcast, Josh will offer his practical advice on where to start by picking small, achievable and measurable projects to demonstrate success and gain the buy-in needed to drive bigger, more impactful change. Any technology should help you achieve your business objectives, not get in the way, aligning with your company's goals and supporting and enhances business strategies, leading to better performance and a competitive edge.

Since the late 90s, maintenance team leaders have struggled to make their teams more efficient and “World Class.” Root Cause Analysis is essential to understand when and why these inefficiencies began. Leaders need to change their mindset about where to find future maintenance associates, focusing on the MT (Maintenance Team) Factors:MT Factor #1: The Generational ShiftShift in mindset about future careers.Decline in blue-collar workers with hands-on skills.Generational shift from outdoor activities to indoor, tech-focused activities.MT Factor #2: The Demographic ShiftOverall focus on careers in IT, law, medicine, and engineering.Discontinuation of high school shop classes has created a skills gap.Geographic location affects the availability of maintenance-oriented individuals.Family unit changes and educational system failures have impacted skill development.Speaker:Gary Woods, Fluke Customer Success ManagerGary has dedicated 34 years to working with CMMS systems and building World Class Maintenance Teams. After serving in the military in the 80s, he transitioned from manufacturing roles to helping companies worldwide create efficient CMMS systems and processes. Throughout his career, Gary has held various positions, including Maintenance Supervisor, Maintenance Manager, Plant Superintendent, manufacturing consultant, implementation manager, and customer success manager. He resides in Holly Springs, North Carolina, with his wife and two Labradors, Nikki and Jack, on their 87-acre farm.► Register for an upcoming webinar here: https://flukereliability.info/bpw-frr

Maintaining assets in a cost-effective manner is essential to a company's profitability. To effectively and efficiently execute an Asset Management (Maintenance & Reliability - M&R) Strategy, an organization should have an effective Computerized Maintenance Management System (CMMS). The CMMS is the system of record that provides well organized and accurate data for continuous improvement. Effective utilization and execution of the three main elements of an Asset Management Strategy (Work Management, Asset Strategies, and Defect Elimination) requires accurate data and history in the CMMS.To do this, an organization must make the investment of effort to collect necessary data to create and possess an accurate Equipment Register. This investment provides an organization with agreed-to and standardized definitions, designs, processes, and guidelines for building the sub-elements of the Equipment Register which include a Master Equipment List (MEL), Equipment or Asset Hierarchy, and Master Data. Master Data is the foundation of Asset Management. It is a starting point for continuous improvement.This presentation will highlight the reasons for effective data collection and the do's and don't's associated with capturing good data in your CMMS in to allow for effective Asset Management.Speaker:Blake A. Baca, CMRP, CRL - Owner/Asset Management Coach, BDB Solutions LLCAsset Management professional with over 35 years of experience in industries including mining, refining, smelting, oil & gas, power generation, foundry, manufacturing, and material processing.Worked for Alcoa, Inc. for the first 20 years of careerAsset Management Consultant since 2009Bachelor of Science in Mechanical Engineering degree from Texas Tech UniversityCertified Maintenance and Reliability Professional (CMRP)Certified Reliability Leader (CRL)► Register for an upcoming webinar here: https://flukereliability.info/bpw-frr

Most CMMS systems by nature are neither intuitive nor simple to understand. Here is where the adoption of a “best practice” CMMS Implementation methodology can be worth its weight in gold by ensuring the fundamental 3 C's (consensus with clarity and certainty) are instrumental in the decisions you are making. This is definitely a great place to say the old adage, “you don't know what you don't know”. This is also a great place to be sure you are aligned with your organizations adopted maintenance Best Practices.Speaker:Gregory Perry, eMCP, CMRP, CRLProudly serving as a Sr. Capacity Assurance Consultant for Fluke Reliability, a suite of IIoT centric solutions from Fluke Corp. with more than 25 years' experience in Maintenance & Operational best practices. The Fluke Reliability Professional Services team is dedicated towards positive client relationships while bringing to the table a broad base of experiences in areas of: Asset Condition Management, MRO and Storerooms, Planning & Scheduling, World Class Maintenance & Reliability Principles, World Class CMMS Consultation and Leadership.► Register for an upcoming webinar here: https://flukereliability.info/bpw-frr

Maintenance management software can automate some processes and organize a maintenance team, but how does it pay for itself? Computerized maintenance management system (CMMS) software is an investment for a parks and recreation agency. As with any investment, you want to see it start paying off as soon as possible. You may be surprised at how quickly your agency will start seeing a return on the investment. When a maintenance team adopts a CMMS and uses it daily, the software pays for itself–and quite a bit more!  In this episode of the Productive Parks 5-Minute Podcast, learn some of the ways a CMMS can start saving money almost immediately. Learn some of the reasons that it pays to start using a CMMS, as well as some specific examples of almost immediate savings.  ____________________________________________________________________________ The Productive Parks 5-Minute Podcast is for busy professionals working to change the game in Parks and Recreation. If you liked this episode, please check out more of our park and recreation maintenance podcasts or view some articles on our blog (https://productiveparks.com/blog). What's Next? SHOW SOME LOVE– Like the Episode and Subscribe to the Podcast! SEE A QUICK VIDEO of Productive Parks in Action - https://productiveparks.com/features/overview LEARN MORE and Schedule a Demo of Productive Parks Maintenance Management Software- https://productiveparks.com/demo

When a parks and recreation agency chooses maintenance management software to help streamline operations, individuals often have ideas about what the software can and cannot do. Some may think choosing computerized maintenance management system (CMMS) software will solve all their problems. Others may believe that “Big Brother” will be watching over them, tracking their every move.  After all, change can be a difficult thing. When faced with it, the mind can go to all sorts of places. One of the best ways to temper misconceptions about maintenance management software is by having a clear understanding of what it is capable of and what it doesn't do. (Spoiler alert: simply logging into the software won't solve all your problems.) In this episode of the Productive Parks 5-Minute Podcast, learn some of the common misconceptions people have about CMMS software and the realities of the maintenance team using this powerful tool.  ____________________________________________________________________________ The Productive Parks 5-Minute Podcast is for busy professionals working to change the game in Parks and Recreation. If you liked this episode, please check out more of our park and recreation maintenance podcasts or view some articles on our blog (https://productiveparks.com/blog). What's Next? SHOW SOME LOVE– Like the Episode and Subscribe to the Podcast! SEE A QUICK VIDEO of Productive Parks in Action - https://productiveparks.com/features/overview LEARN MORE and Schedule a Demo of Productive Parks Maintenance Management Software- https://productiveparks.com/demo

A FRACAS is a 'Failure Reporting and Corrective Action System.' A CMMS is a 'Computerized Maintenance Management System.' What is the difference between the two? Many organizations (for example) have what they call a 'FRACAS,' but it really isn't. Why is that? And does that apply to you? The post SOR 971 FRACAS and CMMS appeared first on Accendo Reliability.

Industrial Talk is onsite at Xcelerate 24 and talking to Paraic O'Lochlainn, Vice President, International Sales with Fluke Reliability about "Emaint's cutting-edge solutions in asset management". Scott MacKenzie and O'Locklann discussed the growth of Fluke Reliability and its software solutions outside of the Americas, emphasizing the importance of understanding customer problems and industry trends. They further explored the advancement of maintenance management software, which has transformed from a plant-level solution to a group-wide deployed solution. They also discussed the capabilities and benefits of X5, a solution designed to meet the needs of enterprise customers, and O'Locklann shared their experience with Azima, an email platform for asset management in industry. Action Items [ ] Reach out to Paraic O'Locklainn on LinkedIn for more information about Fluke Reliability's solutions [ ] Promote Fluke Reliability's Xcelerate 2025 user conference for asset management and reliability professionals [ ] Follow Paraic and Fluke Reliability on social media and LinkedIn for future updates Outline Industrial reliability solutions and customer success stories. Scott welcomes listeners to the industrial talk podcast and thanks them for their support. Paraic describes the Xcelerate 2024 user conference as a great event for asset management, maintenance, and reliability professionals. Paraic discusses Fluke Reliability's software solutions, mentioning their evolution from email sales to end-to-end connected reliability. Paraic shares their background in enterprise software and how they've seen the industry evolve from CMMS to x5 solutions. Software upgrade from x4 to x5, with focus on ease of use, user experience, and global reporting capabilities. Paraic highlights user-friendly software's importance for efficient work management. Paraic discusses the importance of migration path for customers transitioning from x4 to x5, highlighting the need for a standardized process globally. Paraic emphasizes the value of x5 for multislice, multi-language, and multi-currency organizations, providing a single pane of glass for global reporting. Paraic highlights x5's configurability, scalability, and simplicity in deployment, allowing customers to see a direct impact in a matter of months. The development of x5 began a few years ago, with customer beta testing starting in 2019, and the solution evolving based on customer needs. Email platform for asset management in manufacturing. Paraic highlights X5's expanded functionality and scalability compared to X4. Speaker discusses Azima integration with email platform for critical asset maintenance. Scott MacKenzie and O'Lochlainn discuss the importance of managing and tracking assets in manufacturing. O'Lochlainn shares his experience with an email platform and its user-friendly interface. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. ...

There are a lot of acronyms in reliability and asset management. Many of them are centered around the system that organizations use to track daily business and maintenance activities such as CMMS, ERP, and EAM. Pop quiz – Can you tell me the difference between them and what they are used for? If not, this podcast can help. We speak with the Global CTO of IFS, Jon Mortensen, who explains the differences between each of these three types of systems and what IFS can offer organizations interested in implementing them.

Maximo® users were introduced to MAS 8 in 2021 and we are still discussing how can those organizations make the switch. It can be a daunting task to go through a CMMS upgrade or conversion alone while trying to optimize Maximo for your needs. Solution providers can provide insight and support to help. We speak with the CEO of Maven, Jennifer Gatza, who walks us through how Maven incorporates the concerns and challenges of Maximo users to deliver best of breed solutions for Maximo implementations.

This episode features Alex Cummings, CEO of FlowPath, and Doug Donovan, CEO of Interplay Learning.Interplay Learning has developed cutting edge training technology for the essential skilled trades. Users are able to train and practice hands-on learning from any device or even in VR. The FlowPath team has created an industry leading CMMS, focused on simplicity and the user experience for Technicians in the field.  Alex and Doug discuss the importance of using FM technology, like FlowPath, to collect data in real time, and how to effectively leverage data to train and cross-train employees. They also discuss best practices in standardizing training programs, and how this can lead to a better customer experience. Enjoy!Chapters00:00Introduction and Background02:27Interplay Learning's Training Platform05:18Training Students in Trades08:01The Importance of Training for Retention10:40Customer Support and Training12:37Data Collection and Training Programs15:04The Impact of Technology in Facilities Management16:29Standardizing Training Programs21:08Best Practices for Training and Learning24:47The Biggest Impact on Doug's Career26:26The Biggest Impact on Alex's Career28:03ConclusionInterested in closing the skills gap? Check out our friends at Interplay Learning!

This week Charli has Greg Christensen on to talk. Greg Christensen is the host of CMMSradio, a podcast about all things CMMS (computerized maintenance management software), and consultant leaning on his 3+ decades in CMMS, FM, Maintenance Management, and the like.  After 1000's of demos, even more client interactions and projects, and numerous deployments.  He's a former Co-founder and VP of a CMMS solution provider, relentlessly pursuing the "elusive win-win." the podcast helps even more companies and people navigate their CMMS journey with expert guests, inspiring monologues, and a no-nonsense approach that is real, raw, and relatable.  If you have a CMMS project and want some insights - Connect with Greg and follow CMMSradio on your favorite podcasting medium. He's passionate about the space - ALL of it - and loves to help solve problems.  Visit cmmsradio.com or fill out the request form to schedule your consultation with Greg.  Read up at EmpoweringPumps.com and stay tuned for more news about EPICFind us @EmpoweringPumps on Facebook, LinkedIn,  Instagram and Twitter and using the hashtag #EmpoweringIndustryPodcast or via email podcast@empoweringpumps.com

Industrial Talk is onsite at SMRP 31 and talking to Corey Dickens, Sr. Solutions Consultant with Brightly about "Manufacturing maintenance and reliability success through data insights".  Here are some of the key takeaways from our conversation: Industrial security solutions with Palo Alto Networks. 0:00 Palo Alto Networks provides comprehensive security solutions for all assets, networks, and remote operations. Using data to make informed business decisions. 2:17 Corey discusses their role at Brightly and experience in manufacturing, highlighting their focus on using data to make objective decisions. Corey emphasizes the importance of showing ROI or the cost of inaction when justifying new tools or modernizing approaches in business conversations. Brightly's CMMS platform and its differentiators in the market. 4:34 Brightly has been in the CMMS space for 25 years, starting as a school-focused platform and expanding to other industries through acquisitions and customized solutions. The company differentiates itself by offering specific, industry-focused products that complement its CMMS with other operational challenges, rather than being a generic, one-size-fits-all solution. Corey discusses how Siemens' acquisition of Brightly will provide funding and direction, while allowing the company to maintain its experience and workflows. The speaker highlights Brightly's middle-tier solution position, offering customization without being too complex or simple, with a balance achieved through the Siemens partnership. Using CMMS software to improve asset management in manufacturing. 9:47 Corey describes using Brightly's CMMS, including training and support, to improve asset management and reduce downtime. Corey highlights the benefits of Brightly's 24/7 support and three-ring service, including always getting a brightly employee to answer questions. Corey shared their experience working for a global company that manufactured seatbelts, including the fact that they wove the first female seatbelt. Corey later transitioned to a new role due to limited upward mobility in their previous location, and was grateful for the opportunity to work from home. Work-life balance and career development in asset management. 14:24 Corey Dickens shares his experience as a 35-year veteran of UPS and how he balances work and family life. Corey connects with listeners through LinkedIn and encourages others to do the same for collaboration and education. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free

Industrial Talk is onsite at SMRP 31 and talking to Tim Whelan, Head of Sales with Datch.io about "AI and your Asset Management Strategy".  Here are some of the key takeaways from our conversation: Industrial security solutions with Palo Alto Networks. 0:00 Palo Alto Networks provides comprehensive security solutions for all assets, networks, and remote operations. AI trustworthiness and its benefits for frontline workers. 2:25 Tim Whelan, head of sales at Dash, discusses how AI-powered enterprise mobility solution can enhance frontline worker productivity by leveraging natural language processing to enable spoken communication on mobile devices. Whelan highlights the importance of demonstrating the tangible benefits of AI to individuals and companies, rather than just relying on buzzwords and marketing claims. AI transforming asset management with data enrichment and worker enablement. 5:00 Tim: AI has potential to transform asset management by enhancing data collection and decision-making, reducing unplanned downtime. Tim: Good data is key to accomplishing goals of feeding data into algorithm, spitting out optimal settings or predicting asset failure. Tim discusses the challenges of relying on human-entered data in IoT systems, particularly when it comes to standardization and accuracy. AI-powered worker enablement and data enrichment solutions can help improve data quality by interpreting and cleaning up worker inputs in real-time. Using AI to improve maintenance work order data entry. 10:51 Tim discusses the importance of frontline worker enablement tools, such as real-time data entry and translation, to improve efficiency and accuracy in maintenance and repair tasks. The speaker highlights the potential of using AI-powered prompting questions based on entered data to gather additional contextual information and improve overall data quality. Tim aims to improve data accuracy for planners and schedulers to prevent inefficiencies and optimize uptime. AI-powered asset management software for efficient data entry. 14:34 Scott MacKenzie expresses interest in using AI technology to improve data accuracy in his existing CMMS system. Tim explains that the AI technology can be incorporated into existing systems by plugging in EIN, CMMS, or HR software, creating a single interface for front-end use. Tim discusses the importance of efficient data entry in asset management, particularly through the use of enablement tools for frontline workers. Tim highlights the potential of using IoT initiatives and data pipelines to eliminate humans from data entry, but acknowledges the challenges of doing so in the context of asset management. AI solutions for asset management. 20:06 Tim Whelan is an expert in AI solutions for asset management, and he can be reached...

Episode 160 features Nathan Morris from KIPP, Stephen Dawson from Normal Software, and Terry Herr from Intellimation and is our 8th episode in the Case Study series looking at real-life, large-scale deployments of smart building technologies. These are not marketing fluff stories, these are lessons from leaders that others can put into use in their smart buildings programs. This conversation explores KIPPs partnerships between Normal Software and Intellimation to better manage school facilities and increase savings to bring money back into the classrooms. Enjoy!Find full show notes and episode transcript on The Nexus Podcast: Episode 160 webpage.Sign-up (or refer a friend!) to the Nexus Newsletter.Learn more about The Smart Building Strategist Course and the Nexus Courses Platform.Check out the Nexus Labs Marketplace.Learn more about Nexus Partnership Opportunities.

On this episode of Industrial Talk, we're onsite at Accruent Insights and chatting with Amanda Ortiz, Training and Development with Accruent about Training, Education, Development are the cornerstones to optimizing your technology.  Here are the key takeaways: Industrial IoT security and its benefits. 0:00 Palo Alto Networks reports improved ROI and reduced complexity with industrial IoT security. CMMS training and customer support. 2:15 Amanda Ortiz is passionate about helping people get the most out of their CMMS software, and she creates scripts for maintenance connection videos that are free for all customers. Amanda informs clients about the Accruent Academy training available to them, but admits that some may not be aware of it due to turnover in CMMS admins. Maintaining software knowledge and updates. 5:07 Amanda discusses the challenges of keeping up with software updates and customer requests, mentioning the importance of constant learning and professional services support. Scott MacKenzie asks how the team maintains relevance in a rapidly changing landscape, with Amanda highlighting the importance of staying up-to-date on best practices and software updates. Software education and growth. 8:07 Amanda emphasizes the importance of helping customers discover software features to make their job easier, despite their busy schedules. Amanda emphasizes the importance of education and keeping up with market changes in the dynamic software industry. Amanda highlights the growth of their team's video content, including integrations with different products and a desire for more fun and creative content. Leveraging technology for training and development. 12:20 Amanda Ortiz is a trooper on industrial talk, leveraging technology and education to ensure success. Connect with Amanda on LinkedIn to learn more about her work in training and development. Also, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2024. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! AMANDA ORTIZ'S CONTACT INFORMATION: Company LinkedIn: https://www.linkedin.com/company/accruent/ Personal LinkedIn:  https://www.linkedin.com/in/amanda-ortiz2020/ Company Website: https://www.accruent.com/ PODCAST VIDEO: https://youtu.be/7A8x7gHmxcM OTHER GREAT INDUSTRIAL...

On this episode of Industrial Talk, we're onsite at Accruent Insights and chatting with Dan Roberts and Greg Corder with OSF HealthCare about CMMS Deployment - Challenges and Opportunities for Healthcare.  Here are the key takeaways: Standardizing asset management codes in 17 hospitals. 0:00 Palo Alto Networks offers zero trust security for operational technology, simplifying management and providing comprehensive visibility and protection. Dan Roberts is a CMMS Asset Management coordinator at OSF Healthcare, with a background as a technician and 6 years of experience in healthcare. Greg and Dan are the primary team members working on standardizing asset management codes across 17 acute care medical centers and 300+ medical office buildings. Implementing a new CMMS system for 17 hospitals. 4:56 Dan mentions that the organization had a failed implementation of a new system two and a half years ago, and they received commitment from upper management for a new implementation. Dan states that the organization is now on a common system, which has helped them manage their capital and assets more effectively. Organization failed to implement CMMS due to lack of consulting experience, weak product, and insufficient upper management commitment. Implementing a new CMMS system for multiple hospitals. 9:34 Infrastructure maintenance needs are a top priority, with a focus on organization and communication with finance teams.  Greg suggests using a single CMMS to create a clearer picture of asset conditions and replacement costs. Implementing a CMMS system for facilities management. 13:20 Standardizing data across legacy systems through a centralized CMMS platform. Dan plans to implement a single system for tracking corrective and preventive maintenance, with a 5-year timeline for full implementation. Healthcare asset management and CMMS implementation. 17:17 Senior Vice President seeks help standardizing hospital equipment and maintenance requests. OSF Healthcare executives discuss the deployment of a CMMS system to manage asset management in healthcare. Also, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! DAN ROBERTS' CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/daniel-roberts-853982208/ Company LinkedIn: https://www.linkedin.com/company/osf-healthcare/...

Maintenance management software is an investment to improve operations for your agency. You want to ensure you're getting the best option for your money. The implementation process is a crucial step while transitioning to a CMMS. If the implementation doesn't go well, you may be paying for software that no one uses--and you'll probably have to answer some tough questions next time budget meetings come around. The good news: Choosing the most appropriate software that offers support during implementation can help make that transition go smoothly--and the ROI quickly becomes evident.  How can you ensure you're making the right CMMS choice? The answer goes beyond looking at features and pricing structures.  In this episode of the Productive Parks 5-Minute Podcast, learn what to consider before purchasing software, during implementation, and as your agency evolves. ___________________________________________________________________________ The Productive Parks 5-Minute Podcast is for busy professionals working to change the game in the Parks and Recreation field. If you liked this episode, please check out more of our park and recreation maintenance podcasts or view some articles on our blog (https://productiveparks.com/blog). What's Next? SUBSCRIBE to Stay Updated About Future Productive Parks Podcasts -  https://www.youtube.com/channel/UCm3w8OBmlidtNLntib1-6cw?sub_confirmation=1   SEE A QUICK VIDEO of Productive Parks in Action - https://productiveparks.com/features/overview   LEARN MORE and Schedule a Demo of Productive Parks Maintenance Management Software- https://productiveparks.com/demo  

Chip and Dr. Liz Fowler, Deputy Administrator of CMS and Director of the agency's Center forMedicare and Medicaid Innovation (CMMI), discuss CMMI's mission to improve healthoutcomes, overcome the obstacles to health equity, and reduce care costs. They look back onwhat CMMS has accomplished in its first 10 years, what we have learned from thisexperimentation, and the future of care and payment innovation.Topics they examine include: CMMI's successes over the last decade and what programs have resonated most. Controversial CBO report that says CMMI's programs have increased federal spending –not lowered it. Performance of CMMI bundled payments and rationale behind a new mandatory bundledpayment program. Goals of the newly announced state-based AHEAD model and how it will interact withother ACO and value-based care programs. Dealing with the challenges created by massive growth in Medicare Advantage. How CMMI is addressing the broad issue of health equity.MORE:Dr. Fowler has the unique role of leading an agency she helped create. From 2008-2010, she wasChief Health Counsel to Senate Finance Committee Chair, Senator Max Baucus (D-MT), whereshe played a critical role in developing the Senate version of the Affordable Care Act. Theframework for the CMMI was embedded in the law – so now, after several roles in the private

Industrial Talk is onsite at SMRP 31 and talking to Stacey , Global Portfolio Leader at ABB about "Industrial Asset Performance Management".  Here are some of the key takeaways from our conversation: Industrial security solutions and ABB's asset performance management. 0:00 Palo Alto Networks provides comprehensive security solutions for assets, networks, and remote operations. ABB's Stacy Jones discusses the company's asset performance management solution and the importance of practical adoption of advanced analytics in the industry. Asset performance management and real-time data analysis. 3:52 Stacey from ABB discusses evolution of reliability practices, from reactive to planned maintenance. Asset health monitoring uses real-time data to inform maintenance decisions, with a focus on historical performance and upcoming maintenance. Data management for asset performance. 7:57 Stacey explains that their company's solution is data agnostic and can leverage existing systems like CMMS and historians to provide asset performance management. Stacey highlights the wireless sensor option for assets without a wired solution, with a focus on easy deployment and freeing data for better decision-making. ABB's asset performance management and networking opportunities. 10:26 Stacey is excited about the presentation and potential conversations after, and Scott encourages her to become a certified Maintenance Reliability Pro. Stacey Jones shares contact information for ABB and encourages listeners to reach out. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! STACEY JONES' CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/stacey-jones-1ab2b319/ Company LinkedIn: https://www.linkedin.com/company/abb/ Company Website: https://global.abb/ PODCAST VIDEO: https://youtu.be/MbfTH5QqNmM THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Palo Alto Networks:

On this week's Industrial Talk we're onsite at Xcelerate 23 in Orlando, FL and talking to Lee McClish, Director, Maintenance and Reliability, NTT Global Data Centers about "Ensuring Data Center Reliability to Deliver Optimal Performance".  Summary of our conversation: Securing operational technology with zero trust. 0:00 Palo Alto Networks offers zero trust security for operational technology, simplifying management and providing comprehensive visibility and protection. Industrial maintenance and reliability with a Navy veteran. 1:16 Lee McClish, Director of Maintenance and Reliability at NTT Global Data Centers, discusses his role and journey in the industry. Scott MacKenzie, host of Industrial Talk, highlights the importance of maintenance and reliability in the industry and the benefits of Accelerate 23. Jack Nichols retired from the Navy Reserves with 30 years of service and worked in various industries, including a corrugated box plant and a chemical company, before becoming a reliability engineer. Reliability and maintenance programs for critical infrastructure. 5:03 Raging Wire's Lee explains his mechanical engineering background to Scott MacKenzie. Lee categorizes critical assets into electrical, mechanical, building, fire, and life safety categories. Implementing a CMMS system and improving maintenance processes. 8:25 Lee discussed the importance of predictive maintenance and using IR scanning to identify deficiencies in manufacturing assets, highlighting the need to justify the cost of such efforts. Lee also shared their experience with implementing a CMMS system to improve maintenance management, but encountered challenges with cluttered screens and inadequate remedy codes. Lee spent their first year in a new role building foundations, including FMEA and PM optimization, and bouncing ideas off industry experts. Lee years, Speaker 3 was promoted and given maintenance coordinators, allowing them to evolve the CMMS and set standards for their team. Data center maintenance and reliability. 13:46 Lee discussed the benefits of documenting and analyzing failed cause remedy codes, as well as the challenges of managing and securing data in the cloud. Lee's company is building more data centers to accommodate the growing number of devices and using predictive analytics to capture and trend data, while also addressing cybersecurity concerns. Lee discusses NTT global data center and the importance of asset management and reliability at Fluke accelerate event in Orlando. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow!...

On this episode of Industrial Talk, we're onsite at Accruent Insights and chatting with Leonella Bass and Edward Bass about Data Analytics - Solutions to identify and access valuable operational data.  Here are the key takeaways: Industrial IoT security with Palo Alto Networks. 0:00 Palo Alto Networks Industrial IoT Security report analyzes improved ROI and reduced complexity. Leonella provides background on herself and her business, discussing her experience in Venezuela and her love for sequel products. Data standardization and migration. 3:42 Edward describes their experience working in maintenance connection and SQL reporting, and how they helped clients with data standardization and migrations. Edward explains their company's unique approach to mapping fields and assessing asset condition, risk, and maintenance connections. Data analysis and normalization for various systems. 7:38 Stakeholders want to validate data usage and identify areas for improvement in their systems. Leonella: Standardize data from different systems to create a unified view for reporting and decision-making. Leonella: Ensure data accuracy and security by normalizing data from legacy systems and spreadsheets. Improving data accuracy in CMMS with SQL. 12:15 Edward highlights the importance of standardization and reporting in CMMS to identify untrustworthy data and improve accuracy. Edward and Scott MacKenzie discuss the need for a team effort to ensure quality data, involving stakeholders and end users in the process. Leonella discusses data cleaning, mentioning the importance of mapping and standardizing data, as well as the time it takes to complete the process (5 hours). Edward agrees that data cleaning is heavy lifting, but notes that SQL allows for running loops to make the process more efficient. Data efficiency solutions with Team Data Efficiency Solutions. 18:41 Leonella provides geeky insights on data QC and Excel use, with a focus on primary keys and VLOOKUP. Scott MacKenzie thanks listeners for tuning in and invites them to reach out to Leonella and Edward vas for data analytics services. Also, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2023. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! LEONELLA BASS' CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/leonella-bass-crl-13633aa9/ EDWARD BASS' CONTACT INFORMATION: Personal LinkedIn: 

In this episode, Rob and Jo talk about CMMS, or computerized maintenance managements systems. You'll learn how to make the best CMMS platform selection for your facility, important considerations you should make when it comes to the set up of your CMMS platform, and how to ensure your CMMS gets updated as changes are made in your facility. They'll also talk customization options, mobile apps, permissions, contractor involvement, recordkeeping, reporting/dashboards, and more. If you're considering making the move from a paper-based work order system to a CMMS platform, or looking to see how you can leverage the data currently captured within your CMMS platform, then this is the episode for you. Some other episodes mentioned today that we recommend:     Episode 1 - Intro to Mechanical Integrity (MI) & RAGAGEP PSM: Back to Basics, Part 6 - Mechanical Integrity (MI) Episode 18 - PSM Management Systems --- Send in a voice message: https://podcasters.spotify.com/pod/show/amplifyyourprocesssafety/message

Lyle D. Gladney, CFM, FMP, CPMM is a Facilities Professional with a passion for caring for people and assets in his role as Building Operations Director at Claremont Oaks in Atlanta, GA. Mike Petrusky asks Lyle to share stories and experiences from his FM journey and he emphasizes the value of effective time management and the need to embrace change in our profession. They explore the role of technology in facilities, the evolution of CMMS tools, and the potential impact of artificial intelligence (AI) to automate tasks and save time. Mike and Lyle agree that IFMA credentials and networking are essential for continuous learning and long-term success in the FM and asset management industries and they offer inspiration and advice that will help you be an Asset Champion in your organization! Connect with Lyle on LinkedIn: https://www.linkedin.com/in/lyledgladneycfm/ Learn more about Clairmont Oaks: https://www.clairmontoaks.org/ Read more about IFMA credentials: https://www.ifma.org/credentials/professional-development-credentials/ Learn more about Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://assetchampion.iofficecorp.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Computerized Maintenance Management System, CMMS, part two of our discussion on how a CMMS can help you in your day to day operations.

On this episode of Industrial Talk, we're onsite at Accruent Insights and chatting with Klaus Blache, Director with the University of Tennessee and Ramesh Gulati, Reliability Sherpa with Reliability X about a forward looking perspective in asset management and reliability.  Here are the key takeaways: Industrial innovations and trends with an experienced professional. 0:04 Scott Mackenzie interviews Klaus and Ramesh, industry professionals at Accruent User conference in Nashville. Nashville local shares memories of past conferences with colleague Ramesh, highlighting their long-standing professional relationship. AI, data collection, and digital twins in asset management. 3:13 Scott MacKenzie and an Ramesh speaker discuss the rapid advancement of technology, particularly in the field of computing. Klaus shares a humorous anecdote about implementing a computerized maintenance management system (CMMS) in the 1990s, highlighting the challenges of transitioning from mainframe to PC-based systems. Scott MacKenzie: AI is here to stay, but there are moral concerns associated with its use. Klaus: AI will continue to improve, but there's a need for regulation to address cybersecurity concerns. AI, technology adoption, and education in asset management. 8:16 Scott MacKenzie: AI can mimic voices accurately, but adoption is slow due to people's inability to keep up with technology (40 mph vs 100 mph). Ramesh: Practical tools haven't kept up to help make right decisions on the plant floor, with a third of supervisors lacking necessary computer skills (NSC). Scott MacKenzie expresses concern about traditional education's ability to keep up with technology's rapid pace, citing the need for more industry-specific training. Klaus notes that while enrollment in higher education is decreasing, there is an increasing demand for upskilling and outreach to industry, leading to more focus on reliability and maintainability. Optimizing asset use and implementing new technology in reliability profession. 14:29 Dean of local colleges discusses need for practical reliability program certifications, despite cost concerns. Ramesh: Implementation is the main challenge in Industry 4.0, not the technology itself. Scott MacKenzie: Industry 5.0 focuses on resilience, sustainability, and human-centric decision-making. Young professionals are excited about implementing augmented reality solutions in reliability, with older professionals cautioning the need for proper training and preparation. Asset management and reliability. 20:51 Scott MacKenzie is fascinated by the question "Why can't we just do it on our phones?" and Klaus provides examples of virtual reality training simulators for first responders and welding. Ramesh emphasizes the importance of culture and preparing people for new technologies, and mentions that internships are a good way to do this. Reach out to Ramesh and Klaus for asset management and reliability insights. Also, get your...

In this episode, Wes is joined by Greg Christensen, host of CMMSradio, for an in-depth discussion on all things CMMS. The episode covers Greg's background, how he began his podcast, and guidance for considering a CMMS and cutting through the noise to choose the right one.

In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the CEO of Maintenance Care, Dan Roberge. With his extensive experience as a successful President and CEO of a multi-million-dollar international corporation, Dan has the expertise to provide valuable insights into sales, marketing, and product development. He has demonstrated the ability to build and grow companies from the ground up, establishing budgets, creating marketing strategies, developing sales processes, and building a productive and growing enterprise. About Dan Roberge: Dan is a successful business executive who has worked as the President and CEO of a multi-million-dollar international corporation. He has extensive experience in sales, marketing, and product development, and has helped build a company from the ground up. Dan co-founded Gnxcor Inc., where he played a critical role in establishing the company's budget, marketing strategy, sales processes, and support protocols. He also helped develop a product tailored to the needs of the industry. He has managed timelines, budgets, and financial models and helped build a finance department to maintain a profitable balance sheet and cash flow. Dan has provided daily sales presentations to thousands of potential customers via web or in-person with business owners and C-Level executives. About Maintenance Care: Maintenance Care is a company that provides Computerized Maintenance Management Software (CMMS) for facility maintenance management. Their web-hosted facility maintenance software is designed to improve maintenance ROI through work order management, preventative maintenance scheduling, asset tracking, capital planning, and other features. By using Maintenance Care's CMMS, businesses can automate their maintenance management processes and provide timely information to staff, which can help improve efficiency and effectiveness when responding to maintenance requests. This can improve facility safety tracking data, equipment ROI, and customer/resident satisfaction. Tweetable Moments:  04:01 - “A software that keeps everybody accountable is a good way to go for that. Plus, it does a lot of things that are very specific to their job on a daily basis.” 6:23 - “Typically, if they're in need of a software like ours and they're wanting to get one, we're a really good solution for people because of the price especially.” Apply to be a Guest on The Thoughtful Entrepreneur: https://go.upmyinfluence.com/podcast-guest Links Mentioned in this Episode: Want to learn more? Check out Maintenance Care website at https://www.maintenancecare.com/ Check out Maintenance Care on LinkedIn at https://www.linkedin.com/company/maintenance-care/ Check out Maintenance Care on Twitter at https://twitter.com/MaintenanceCare Check out Maintenance Care on YouTube at https://www.youtube.com/c/Maintenancecare Check out Maintenance Care on Facebook at

Computerized Maintenance Management System, CMMS, part one of our discussion on how a CMMS can help you in your day to day operations.

Augmented reveals the stories behind the new era of industrial operations, where technology will restore the agility of frontline workers. In this episode of the podcast, the topic is "Augmenting Workers With Wearables." And our guest is Andrew Chrostowski, Chairman and CEO of RealWear (https://www.realwear.com/). In this conversation, we talk about the brief history of industrial wearables, the state of play, the functionality, current approaches and deployments, use cases, the timelines, and the future. If you like this show, subscribe at augmentedpodcast.co (https://www.augmentedpodcast.co/). If you liked this episode, you might also like Episode 92: Emerging Interfaces for Human Augmentation (https://www.augmentedpodcast.co/92). Augmented is a podcast for industry leaders, process engineers, and shop floor operators, hosted by futurist Trond Arne Undheim (https://trondundheim.com/) and presented by Tulip (https://tulip.co/). Follow the podcast on Twitter (https://twitter.com/AugmentedPod) or LinkedIn (https://www.linkedin.com/company/75424477/). Trond's Takeaway: Industrial wearables have come a long way. There is a big need for assisted reality in many workforce scenarios across industry. There are now companies taking good products to market that are rugged enough, simple enough, and advanced enough to make work simpler for industrial workers. On the other hand, we are far away from the kind of untethered multiverse that many imagine in the future, one step at a time. Transcript: TROND: Welcome to another episode of the Augmented Podcast. Augmented reveals the stories behind the new era of industrial operations where technology will restore the agility of frontline workers. In this episode of the podcast, the topic is Augmenting Workers With Wearables. And our guest is Andrew Chrostowski, Chairman and CEO of RealWear. In this conversation, we talk about the brief history of industrial wearables, the state of play, the functionality, current approaches and deployments, use cases, the timelines, and the future. Augmented is a podcast for industrial leaders, for process engineers, and for shop floor operators hosted by futurist Trond Arne Undheim and presented by Tulip. Andrew, welcome to the show. How are you? ANDREW: Hi, Trond. Great to be here. I'm doing great. TROND: You know, you are a poster child entrepreneur engineer, Oregon State, University of Southern California. You are actually an expert on the future of work. There are so many people that say they talk about the future of work. You are implementing and, selling, and evangelizing a true future of work product, not just a story. We're going to be talking about augmented, assisted all kinds of reality and collaboration, Andrew, because that's, I guess, what it's all about. And you lead the industrial wearable company RealWear. But first, I want to get to the fact that you're a certified firefighter. Now, how does that fit into this? ANDREW: That's really a great question. And one of the things that's been passionate for me from the beginning is being close to the customer. It was true when I was an Air Force officer designing for systems that would support our warfighters and putting myself in their situations in life and death. Certainly, I think about it in terms of customers, and we were dealing with other lines of business and trying to understand the customers' perspective, and especially the frontline workers that create those products. And when I took over the Scott Safety business when I was part of Tyco, their particular market was firefighters. They were the leading provider of air tanks, cylinders, respirators, what we call SCBAs, self-contained breathing apparatus for firefighters. Now, I know a lot of things about a lot of areas of technology. But I didn't know anything about firefighting. And so when I took over that business, the first thing I did was go to Texas A&M and actually get trained and certified as an interior firefighter. So I actually put on all the bunker gear, timed donning just like you do when you're in the fire station, fought real fires that were built, and to understand really the challenges they faced. And I came out of that training really having a greater appreciation for just how challenging that work is. And I know it's shocking to your listeners, but everything we ever see on TV and movies about firefighting is wrong. Basically, firefighting, besides being terrifying, and difficult, and dangerous, is basically blind. You're in the smoke. You're in the dark. And my background in the Air Force thermal imaging systems and multispectral systems came back to me. And I said, "You know what we need to do is give predator vision to firefighters and give them the chance to see the unseen in the dark." And so, coming out of that training, I initiated an in-mass thermal imaging system for firefighters that went to the market about 14 months later at Scott site. TROND: Wow, that's some real background there. I'd like to start with that story because it reminds me that what we're about to talk about here, you know, wearables, it's not a joke. These are, you know, in industrial environments, these are not optional technologies once they really, really start working. And you can sort of say that they're first-line technologies. They better work every time. So this is not a case where you could kind of, well, you know, let's install another version and restart and whatnot. These are eventually going to be hopefully systems that the modern industrial worker really starts to trust to perform their job efficiently. Before we get into the nitty-gritty of all of the different things that RealWear is trying to do, I wanted to just ask you a basic question, what is assisted reality? It's a curious phrase. It's like, why does reality need assistance? [laughs] You know, where does that even come from? ANDREW: You can deny reality, but you can't deny the effects of denying reality. When we talk about assisted reality, it's a point on the spectrum what we call XR, the extended reality. It starts with reality and ends when that virtual reality, the fully immersive digital environment that we experience and what we talk about a lot in the metaverse. Then coming from reality forward, you have assisted reality, which is a reality-first, digital-second environment, which is what we focus on. It is the idea that this is the technology available now that allows a worker to be productive and work safely in a real-world environment. When you get into augmented reality, which is something that we think of when we think of products like HoloLens and other similar types of products, that's where this digital environment begins to overlay the actual environment. It imposes a cognitive load on the brain so that you're now having to focus on things that aren't really there while there are things that are really around you that could hurt you. This is great when you're in a safe environment, in a classroom, in a design area, when you're collaborating in the office to be able to immerse yourselves in these three-dimensional digital objects. It's much different when you're walking on the deck of an oil rig or you're potentially working around a cobot that can hurt you when your attention is distracted. And then we have sort of that virtual reality game that we started with in the metaverse where people are now kind of transposing themselves into a fully digital atmosphere. We at RealWear have focused on making a difference for the future of work and focusing on those 2 billion frontline workers who could work more safely and more productively if they were connected. And it makes perfect sense to us. If we learned anything from the COVID lockdowns, we learned that this idea of working from anywhere, the idea of the office worker working from home, working from the coffee shop, all of this now has become just a given. We know that we need these digital tools to collaborate remotely. What we only have begun to just crack the code on is that there are, again, 2 billion people working with their hands on the front line who could work more productively and more safely if they were connected workers, if they had access to information, if they had access to collaborating in a hands-free way with their counterparts across the world. And so RealWear, our focus is this mission of engaging, empowering, and elevating the performance of those frontline workers by giving them an assisted reality solution that is extremely low friction and easy to use. TROND: I like the distinction there. Even though this podcast is called augmented, I like the distinction between AR and assisted reality. Because there's really, I guess, you can see it more clearly in the consumer space where it sounds so fascinating to enter these virtual worlds. But in industry, the virtual is really subservient and needs to be subservient to the very reality. So I guess assisting reality is the point here. It's not the endpoint that is necessarily the virtual. You're using the technologies, if I understand it, to strengthen the ability to survive and be very, very efficient in reality as opposed to entering some sort of virtual space where you are simulating more. You're talking about critical applications in the physical industrial reality, so that's now clear to me. Having said that, this is not easy to do, is it, Andrew? ANDREW: No. I mean, there's a lot that comes into this idea of making technology that's human-centric. And all the things you were just talking about really bring us back to this idea that this kind of assisted reality solution is about helping the human being at that nexus of control operate more safely and effectively in a variety of environmental conditions. It is really important that we think about the technology serving the person and not so much technology that is imposing itself on people, which is oftentimes what we see as we try to roll out different kinds of technical solutions. The folks who are doing work with their hands who are daily exposing themselves to risk have a very low tolerance for things that waste their time, are difficult to use, or distract them from reality. And so all of those things are factors we took into account as we developed this first head-mounted tablet computer that now is in the market as the Navigator 500. TROND: Andrew, can you tell me a little bit about the history and evolution of these kinds of technologies? Because there is so much hype out there. And you did a pristine job as to making these concepts fairly distinct. But how long has there even been an industrial product? I guess a lot of us remember the first Google Glass, but partly what we remember is the hype in the consumer market, which then kind of fell flat. And then they reemerged, I guess, as sort of a light competitor to you guys and then has since somewhat disappeared. But, anyway, there are a lot of attempts in the near history of technology to do this kind of thing. I mean, it corresponds pretty neatly to various sci-fi paradigms as well. But what are the real prototypes that go into the inspiration for the technology as you have it today? ANDREW: Well, I'm glad you mentioned science fiction because really the way I would start this, otherwise, is, say, a long time ago, in a galaxy far, far away, we had Star Wars. And if you think back to that show, science fiction has been part of how people work in modeling, how people work for decades and more, from Jules Verne all the way through to Star Trek and the like. And so when you think about these technologies, you go back to processes and technologies that support humans collaborating. And back in Star Wars, we had a character called Boba Fett who famously has, and now you see it in the Mandalorian, a little device that comes down from his helmet in front of his eyes and acts as a rangefinder and computer screen. Actually, one of the founding engineers that were part of the design of the first RealWear device came out of designing Boba Fett's helmet. And so there is really a connection there about how people have imagined people work and how people actually work. And the actual part really started with Dr. Chris Parkinson and spending over ten years working on what is the right ergonomics. What's the right way to shift the balance, the weight, the size, and manner of the display? How do you control the windows and amount of information displayed? And how do you suppress the outside noise so that you can have a voice control system that makes it truly hands-free? So it began with this idea of all great things start with a spark of imagination. And then bringing that to a very practical point of view of solving the problem of being able to give someone information and collaboration tools hands-free in an environment where they can work safely but connect to all the value and information that's out there that we enjoy every day working as office knowledge workers with the internet. TROND: Andrew, what are some of the technical challenges you had to overcome? I can imagine; first, you have to design something that is probably bulkier than you wanted, and then eventually reducing its size is one thing. But I can imagine the algorithms apply to, I mean, there's imaging here, and there's a bunch of design techniques to make this work. And then you said ruggedized, right? I mean, this stuff cannot break. ANDREW: That's right. TROND: What are the kinds of things that went into and is going into your next-generation products? ANDREW: Well, I think that's a great question. And, of course, as new products evolve and we build on the learnings we've had from having one of the largest install base of wearable computers in the world, we can sit there and say, look, it starts with ruggedization. Because, frankly, these frontline workers, when they're wearing these devices on their hard hat, at the end of the day, that hard hat gets tossed into the back of the truck. It gets tossed in the van. It gets dropped on the ground, or in the mud, or out in the rain. So we knew right away that we had to build a device that was able to hold up to that, things that a lot of similar kinds of products that are out there just can't hold up to. So we started with this idea that it had to be extremely rugged. It had to be lightweight enough to wear all day. And our first version did that very well. The Navigator 500 has come now just as rugged but now 30% lighter. So we've learned how to make that ruggedness, even in a lighter form factor. You have to trade-off on how you see that display in bright sunlight, in dim settings. You have to think about how you operate in a noisy environment. So you can imagine if you're trying to use a voice-driven assistant, whether it's on your phone or a little microphone device in your home, you use a wake-up word, and then you have to try to talk clearly. And if you don't talk clearly, you end up having it not do what you want. That's very frustrating for a frontline worker, and it's just downright distracting and dangerous at times. So we chose to have a system and voice control that does not require a wake-up word. It's always listening. And it listens in context to what's on the screen. Literally, what we say is you say what you see. And that's about all the training you need to learn how to use the Navigator 500 effectively. And because it's so easy and intuitive, people get used to it quickly. And they go gravitate towards how it's making their work easier to get to, how it's easy to launch a collaborative meeting in any number of key applications, whether it's Microsoft Teams, Cisco, Webex on demand, whether it's Zoom, whether it's TeamViewer, any number of other partners that we have in terms of the types of collaborations. TROND: Well, I want to get into some of the use cases in a second, but just briefly, so you were founded as a company in 2016. And you're now, I guess, 140-some employees. I mean, it's fairly recent. This is not something that you've been doing since the '70s here. But on the other hand, this is also very challenging. It's not like you produce something, and all of industry immediately buys into it. So I just wanted to address that, that this particular market, even though it's always been there as this potential, there doesn't seem to have been kind of a killer application like there is in some other hardware markets. And maybe you're thinking you will be one. But I just wanted you to address this issue. Recently, the IBC the analysts came out with this prediction that they're forecasting a decline actually year over year in units sold. And they're also saying a lot of new vendors are going to come into this market, but the market is not very mature right now. What do you say to that kind of an argument? ANDREW: There's a lot to unpack there, so forgive me if I miss some of the things you brought up there. But I'd start really with RealWear and how we develop this. The Navigator 500, the product we have on the market today, is highly modular, lightweight, does all these types of things, and that's really the eighth generation. Even though we only have been around since 2016, the thinking behind this form factor has gone on for eight generations. So we've got a lot more maturity than some of the other folks who might be thinking about entering this market. We've also focused entirely from the beginning on that industrial frontline worker. It's a niche of over 2 billion people but very different from the consumer aspect and what people have gotten used to in terms of dealing with a piece of glass that they might carry in their pocket all day long. We think that A, we've kind of created this assisted reality space. We've won in so many of these industrial cases because of the way we make work safer and more productive. We've now passed applications where we've had installations over 3,500 units with a single use. We've got, in multiple cases, over 1,000 deployments. We've got 75-80 deployments of over 100 units. So we really have broken through. And what we see is whenever we talk about the assisted reality market, or we can talk more broadly, we usually only see data on augmented reality. They put all these smart glasses in sort of a category. And we're really only a portion of what they count as smart glasses. So when they start saying there's downward pressure on that market or it's not growing as fast, it goes back to something I just read in a book about builders in terms of how innovation happens. And the author described augmented reality as a solution looking for a problem. We came at it with a particular problem we were solving, and that's I think the big difference between us and a lot of how people have come into this space. We knew exactly the problem we're trying to solve. We knew that we wanted to make the human the central part of that control Nexus. And we knew that we wanted to be in a space where others would find it difficult to succeed. And so, as we've been successful here and as we continue to grow and expand these deployments and getting into larger and larger deployments, we know that others will kind of begin to look into this space and try to compete. But most of them are bridging over from that consumer side where a lot of the fundamental design trade-offs they've made do not well-support all shift use in a ruggedized environment and with the ease of use that we've designed into our products. TROND: Andrew, that makes a lot of sense to me. MID-ROLL AD: In the new book from Wiley, Augmented Lean: A Human-Centric Framework for Managing Frontline Operations, serial startup founder Dr. Natan Linder and futurist podcaster Dr. Trond Arne Undheim deliver an urgent and incisive exploration of when, how, and why to augment your workforce with technology, and how to do it in a way that scales, maintains innovation, and allows the organization to thrive. The key thing is to prioritize humans over machines. Here's what Klaus Schwab, Executive Chairman of the World Economic Forum, says about the book: "Augmented Lean is an important puzzle piece in the fourth industrial revolution." Find out more on www.augmentedlean.com, and pick up the book in a bookstore near you. TROND: Let's talk about some of these bigger deployments. So I don't know if you can mention names, but the biggest one, I'm assuming, is in the automotive industry because they are at the forefront of a lot of automation technology. So I'm just going to make that assumption. Tell me a little bit about that deployment. What is it all about? What are they using it for? What can you tell me about what they're using it for? ANDREW: Thank you, Trond. And I'm super excited about our success in the automotive sector, not only just because of what it represents but because, as an industry, it's so central to economies across the globe. And when we think about the transformation of that industry going to electrification, that change creates opportunity for us as well. So today, with our partner TeamViewer we're in over 3,500 dealerships. Virtually every dealership in America now has a RealWear product in it. For those technicians, when they're dealing with a particularly tough problem, they're able to put on our device as simple as what I'm doing here, just putting on their Navigator, their HMT-1. And they can call and connect with a technical assistance center in Detroit and have a first-person conversation with an expert who can help walk them through that repair, whether it's pushing diagrams to them to, illustrating over the video that they're getting but helping them solve that problem faster. And why is this so significant? Well, because from the customer point of view, you're happy that your problem is being solved quicker. You've got your car back. The dealer is happy because now they've been able to invoice the customer or invoice for it in this particular case to get their warranty repair dollars back. And Ford is happy because now they've got a happy customer, and they've got a better reputation and user experience. So it's a very positively reinforced system. And so when you think about that application alone of just being able to solve problems of existing cars, now think about the introduction of all of these electric vehicles to dealers, not only with Ford but anybody else you can think of is moving into electrification. There are a lot of technicians who know how to work on a gasoline engine, but very few who maybe know how to really solve those electricals. So this is a way that these dealers can bridge the skills gap that exists between what they have and what they need to be able to do in the near future. And that skills gap, by the way, is recognized not just in the automotive industry, but you and I experience it every day when we deal with restaurant industry, service industries, trucking. You think about any kind of skilled labor situation; we know demographically we've got a big gap. And that's going to be persistent for decades. And so a tool, a knowledge transfer platform that lets people move up that learning curve more rapidly to do more meaningful work, to be more self-actualized as they do that not only helps people but it helps industry serve their customers. And so we see ourselves really at the forefront of transforming work as we know it. TROND: I'm so glad you went to the skills, and it's so exciting that that's the main application right now because I think there's a lot of discussion, obviously, in the industry across sectors about the skills gap; they say, right? That the gap...we have to train people, or they have to go to school. They have to learn. It's an endless complexity. But, I mean, you're sort of saying the opposite. You're sort of saying cancel the training, put the headset on. Some of these things, very advanced training, very advanced advice, real-time support, can happen without going aside, looking at a computer, calling someone up, talking to you, you know, see you next week with your car. And then, meanwhile, what you're doing is scratching your head for a while, trying to figure out what's wrong. But you're saying this creates a much more dynamic scenario both for delivering the service and actually for the human worker who's trying to deliver some sort of service here and is plugged into an information ecosystem. I'm just wondering, is that a very, very typical use case? And do you foresee that that is the use case for assisted reality? Or are there wildly different use cases just depending on, I mean, pick another industry. I was just imagining the medical industry, famously remote surgery, or whatever it is. Some sort of assistance during surgery is obviously the big use case. I could imagine that there's something to be done here also with RealWear. ANDREW: Yeah, I mean, this is such an exciting area and topic to talk about, education, how people are educated, how that education plays to their employment and their employability, and how they add value and have careers. And we all have talked about whether university work is preparing people for the kinds of careers there are today or whether or not we need to be considering other kinds of applications, going direct to coding or whatever else. So when you talk about frontline workers, it's absolutely a matter of specific knowledge. It's not just general knowledge that matters. It's very specific things that can happen. And so by connecting people to experts, you do two things: you get the job done right away, but you also mature that worker because they learn from those experiences. And they can use our device to actually, while they're doing the work, film it. It can be curated and then used as training videos for the next generation of work that goes with it. So I think that alone is really exciting. There are so many use cases, though, beyond this, remote experts see what I see that we've been talking about. That's really...I'd say the predominant deployment today that people think about is how do I collaborate remotely on the front line? And that's super valuable. But what becomes even more interesting is when that device becomes a solution for how you do your daily work. As an example, if you're a heavy engine manufacturer and you have an end-of-line inspection, and that inspector is using a clipboard and a checklist to look at how the engine is functioning, imagine replacing that. For one of our particular customers, that takes about 30 minutes. When they implemented workflow using hands-free Navigator, they were able to reduce that time to about 12 minutes because now the person is not wasting time going back and forth to a clipboard, or to a table, or writing things down. They're absolutely hands-free, immersed in the work, being presented the next inspection point in their display, being able to photograph it, work through it, look at a comparison, document it. And the important thing is not just that they're doing it faster; they're finding three times as many defects because they're not distracted. We know there's no such thing as actually dual processing as human beings. If we think that we can listen to a Zoom call and do emails, we're doing neither very well. We know that we're just quickly switching. And that's the same thing that a lot of frontline workers experience. When you make it immersive and hands-free with workflow, now you begin to expand the value that this technology begins to support so much greater. As we move along, the implementations and the deployments are going to move from sort of this collaboration centric to workflow centric to then being able to be with our partner, IBM. IBM has actually created something they call Inspector Wearable, where they're giving a superpower inspection to an operator who might be standing at the end of an assembly line watching a car roll by. It stops in front of them. The camera knows, because of machine learning with Watson up in the cloud, that, hey, this is what a good wheel should look like and immediately highlights the operator with a telestration that's the wrong nut. There's a scratch on this rim or whatever defect we might be talking about. So then you start actually using these technologies that are inherent with the system to be able to augment the capabilities of these workers. And that starts to get really exciting. I'll add one of the points to that is in Q4, we're going to be introducing a thermal imaging camera that can easily be just snapped on on the part of our modular solution for Navigator to be able to then snap on a thermal imaging camera and give that person predator vision to be able to see if they're walking around their plant. They can see that an electrical panel is overheating or that a motor is hot, or they can use it in any of the hundreds of thermography industrial programs that people use today. So I think part of that transition goes from just being collaboration to how we work and do workflows to actually augmenting the capabilities of the folks who are wearing these wearable computers. TROND: Yeah, and that's so interesting. And, I guess, correct me if I'm wrong, but that's where it ties into not only IBM but a bunch of your other software partners too where Tulip being one of them, where now that you're providing a device, it actually is the end client that can put that device to use in their own scenarios. And they can build, I guess, apps around it and find their own use cases that may not be the ones that are super apparent to any of those who deliver it, whether it is you delivering the hardware, IBM, you know, delivering perhaps the machine learning capabilities or some other knowledge, or it is Tulip delivering kind of a frontline software platform that's adaptable. It is actually the end client that sits there and knows exactly how they want to explore it, and then in a second iteration, change that around. Or am I getting this ecosystem wrong here? ANDREW: No, I think you're onto something there very powerful, Trond. And there are three specific dots we have to connect when we think about a sustainable solution that can be deployed broad-spread across an industrial base, and the first one is the device. The device has to be right. It has to work for the user. It has to meet the requirements of the environmental conditions they're operating in. And so the device is critical. And that's really where RealWear started our journey with that focus on the user and the user experience with our device. But the next step is really the data that comes with it. That's that part where it's both accessing data and creating data through applications that they use to feed the data lakes above and to feed back into this IoT world where there's information coming up from our equipment and being fed back to us that we can take action on. And then, ultimately, we have to connect to systems of record. And this is where Tulip, for instance, one of our partners, plays such an important role. It's that connection between all of these things that talk together, the device, the data, and these decision-making systems of record, that now when they talk and connect, it's a very sticky situation. Now you've created more than just a point solution. You've created a system solution where you've changed the way people work, and you reduce friction in interacting with those systems. And I think that that's a real clear case. I'll give an example that RealWear did in a very simple way. We recently acquired a small company called Genba AI. Their whole purpose in life was to be able to take a CMMS system, which is done for maintenance purposes, and working with eMaint, which is a division of Fortive, and be able to then say, "We can take that currently operating device that requires a worker to print out a work order, go do something, and then put it back into a computer, we can now do that with voice only." So, again, you take friction out of that interaction and allow them to do things easier but with the systems of record. And so that's why I get so excited about partners like Tulip that are making and connecting the dots between all of these disparate systems that we find in fourth-generation industrial complexes and making them work together seamlessly to give information to make better decisions by the folks who manage that work. TROND: This makes me think of something that I promise we'll get back to in a second talking about the industrial metaverse, which I think is far more interesting than the consumer metaverse. And we'll get to that because you were starting with this whole ecosystem that starts to develop now. But before we get there, I just wanted you to comment a little bit on COVID, COVID-19. Massive experience; no one is untouched by this. And there clearly was a future of work dimension to it. And people have made a lot out of that and prognosticate that we will never show up in the office again, or hybrid is here forever. What did COVID do to RealWear? ANDREW: Well, you know, it's an interesting perspective. I've been with RealWear in one capacity or another since almost the beginning, starting off as a Strategic Advisor and Chairman of the Advisory Board to, stepping in as the COO during the series A, and ultimately becoming the CEO and Chairman of the board in 2020 just as COVID was happening. So a lot of that immediate experience of RealWear was at a time when the whole world was starting to shut down and realize that we had to work differently. So I literally had one meeting with my direct staff as the new CEO before Washington State was shut down. And all the rest of the year was done via remote work. So it's not a dissimilar story to what a lot of people went through in recognizing that, hey, what used to be done in the office and was deemed important to be done in the office had to now be done elsewhere. And we came quickly with this adoption of digital tools that supported this digital transformation. And what it really did was act as a catalyst because before, you could have a conversation about the value of remote collaboration software, laptop to laptop, and that sort of thing, but nobody was thinking about the front line as much. That was a really tall connection for RealWear to make. We'd go in and talk about the value of a hands-free remote connected worker. But when you suddenly had millions of displaced workers all contributing, in some cases with productivity increasing, it now said, hey, by the way, do you want to take this great hybrid environment you just created, and do you want to extend it to those important people who don't get to stay home, who don't get to dodge the risk of being exposed to COVID, who have to go out and serve the public or serve your customers? And now, if we talk about giving those people connectivity and extending that with technology that exists today using familiar platforms...RealWear runs on an Android 11 platform. That means imaginations are limitation, not technology. All those solutions we're talking about can be done in an Android environment, can be imported very quickly, and provide a solution for those users. And so it acted as a catalyst to say that remote experts at smart glasses, as it were, were here, and it was now, and this technology was ready. And the deployments took off. It probably shortened our deployment cycle. Our sales cycle probably contracted by 70% during COVID as people began to realize this is how we can get work done. This is how we can continue to serve our customers. And so it was a huge change, not only in terms of the demands that we were able to meet thanks to the great teamwork of our whole RealWear ecosystem and supply chain partners, but it also made a difference because it changed the thought processes of leaders who now realized that creating a connected worker not only was feasible, that it had a real, recognizable ROI to it. TROND: Andrew, you're really speaking to me here because eons ago, in my Ph.D., I was working on this very visionary idea back in 1999, the early internet heydays. Again, the future of work people and tech companies were saying, "We are soon unleashing the situation where no one has to come into the office. We will sit all separately on these islands and work together." So I would say I guess what has happened now is there's a greater awareness of the need for hybrid solutions meaning some people are physically there, others are not. But the powerful thing that you are enabling and demonstrating visually and physically is that remote is one thing and that it remains challenging, but it can now, in greater extent, be done. Physical presence is still really, really powerful. But what's truly powerful is the combination of which. It is the combination of physically being there and being amplified or assisted, or eventually perhaps in a fruitful way augmented but without losing touch with reality if it can be done safely. That's really the power. So there's something really interesting about that because you can talk about it all you want. You can say, well, with all the technology in the world, you know, maybe we don't want to meet each other anymore. Yeah, fine. But there's a powerful argument there that says, well if you combine the world's biggest computer, the human being, with some secondary computers, you know, AIs and RealWears and other things that have other comparative advantages, the combination of that in a factory floor setting or perhaps in other types of knowledge work is really, really hard to beat, especially if you can get it working in a team setting. I guess as you were thinking more about this as a futuristic solution, Andrew, what kind of changes does this type of technology do to teamwork? Because we've been speaking about the simple, remote expert assistance, which is sort of like one expert calling up another expert at headquarters. And then, you move into workflow, which is powerful product workflow in industry. But what about the group collaboration possible with this kind of thing? Have you seen any scenarios where multiple of these headsets are being used contemporaneously? ANDREW: Yeah, I mean, I think there's the application of not only people using them broadly in doing their work but also then being connected to a broad number of users. There's a great video that Microsoft put out when they built Microsoft Teams to run specifically on our RealWear platform. And in it, we talk about a plant where, you know, Honeywell was certifying a very large deployment technology in a plant that normally would take 40 workers to go to this facility and physically sign off all the things that need to be done for this large automation system. But using Microsoft Teams and RealWear devices, Honeywell was able to do that completely remotely. They were able to have the folks who were on site wearing the devices going through. And all of these people who would travel to it are now wherever they happen to be, in the office, at home, somewhere else, being able to see what was happening in the factory and sign off and validate the work remotely. So it's like this world where we've taken away the borders, these artificial borders between the office, not the office, and then the front line. And I think that the biggest thing that we can take away from this conversation today, Trond, is that we all probably accept that some form of hybrid work is here to stay with office workers. We've just proven over the last two years that you can work extremely productively as a remote team. And we've also validated there are times when we just got to come together from a human point of view to accomplish even more in terms of some of the cultural and emotional intelligence and teaming things that happen. But what we've also learned is that those frontline workers don't have the luxury of being somewhere other than where the value is being created on the manufacturing line, up on that cell phone tower, or in the street laying asphalt. They all have a job to do, and they have to do it in their presence. And so when we then connect those people and give them access to all of the information that we as connected workers in a hybrid environment accept and the collaboration, we find that that is a place that really brings the dignity of that frontline work up. It inherently makes them more engaged with their customer, with the job they're doing, with their peers that they can now connect to so seamlessly, and, frankly, with the company. So I think that there's a change here that's happening that's going to be about the right degree of connectivity for the job. And we'll do more of what matters based on the work that has to be accomplished. And we're just not at a place yet where robots are going to replace carbon-based computing systems that are self-replicating. That's the way NASA described people back, I think, in the '60s is a general-purpose computer that's carbon-based and self-replicating. And really, that's going to be with us for a long time. And the dignity of those people doing valuable work and helping focus on how do we make them safer and more productive in these very challenging environments? That's changing the future of work. And it's aligning more closely with this idea of, hey, being connected makes us more effective as a company, as a tribe, as a nation, whatever it is. Connectivity becomes extremely valuable. TROND: It's a big trend. And it's about time there's some justice to it. I mean, you speak with passion about this. It's almost unbelievable to me, and it should be [laughs] unbelievable to a lot of people, that we've invested billions of dollars in office software, in kind of automation for efficiency's sake. But we haven't, until this point almost, invested, certainly not the same amount of dollars and euros and yen, in human-centric technologies that are augmenting people at the same time. Because there's nothing wrong with these other technologies or if they're benefiting office workers, but as you point out, billions of workers could be enabled, knowledge workers. They just need somewhat different tools, and they're harder to make. This is not like making a desktop software program. These things have to work in a real rugged context. Andrew, thank you so much for enlightening me on the challenges and the exciting not future anymore. Andrew, it's the exciting presence of this technology in the industrial workplace, and what that bodes for the future when I guess, people see the picture and are willing to truly roll this out to every frontline worker who needs this kind of amplification. ANDREW: Well, Trond, thank you so much for having me. And I think when your listeners think and hear about AI, I know the first thing that crosses their mind is going to be this artificial intelligence, the compute power that's being built into the cloud to solve all these technical problems. But I'd like them to also begin to think about that as augmented intelligence, the way human-centric technology can make those workers better able to do the work that has to be done by people. And we're so excited to be able to talk about this. Thank you for the invitation to explore this topic. I really appreciate the chance to share some of the things that RealWear's done in this regard. And I'd love to come back next time and expand our conversation. TROND: You have just listened to another episode of the Augmented Podcast with host Trond Arne Undheim. The topic was Augmenting Workers With Wearables. Our guest was Andrew Chrostowski, Chairman and CEO of RealWear. In this conversation, we talked about industrial wearables now and in the future. My takeaway is that industrial wearables have come a long way. There is a big need for assisted reality in many workforce scenarios across industry. There are now companies taking good products to market that are rugged enough, simple enough, and advanced enough to make work simpler for industrial workers. On the other hand, we are far away from the kind of untethered multiverse that many imagine in the future, one step at a time. Thanks for listening. If you liked the show, subscribe at augmentedpodcast.co or in your preferred podcast player, and rate us with five stars. If you liked this episode, you might also like Episode 92: Emerging Interfaces for Human Augmentation. Hopefully, you'll find something awesome in these or in other episodes, and do let us know if you do so. The Augmented Podcast is created in association with Tulip, the frontline operation platform connecting people, machines, devices, and systems in a physical location. Tulip is democratizing technology but also, importantly, empowering those closest to operations to solve problems. Tulip is also hiring, and you can find Tulip at tulip.co. Please share this show with colleagues who care about where industrial tech is heading. You can find us on social media; we are Augmented Pod on LinkedIn and Twitter and Augmented Podcast on Facebook and YouTube. Augmented — industrial conversations that matter. See you next time.

Maintenance Care improves the ability to manage and report on maintenance activities by putting timely information at the staff's fingertips and allowing them to respond to maintenance requests more efficiently and effectively. By automating the maintenance management process and bringing new levels of accuracy and integrity to maintenance activity, you can improve your facility's safety tracking data, equipment ROI, and customer /resident satisfaction. Connect with Dan

In this episode, Adam Finkenhoefer, general manager of the 84 Lumber component facility in Oxford, Georgia, gives his perspective on the benefits of using a centralized maintenance management system (CMMS) and how it can help maximize equipment uptime.

On this week's Industrial Talk we're onsite at the 30th Annual SMRP conference and talking to Ruth Hughes, Founder and CEO of CMMS Data Group (CDG) about "Asset Management requirement for being a World Class organization". Get the answers to your "Asset Management" questions along with Ruth's unique insight on the “How” on this Industrial Talk interview! Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2022. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! RUTH HUGHES' CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/ruth-hughes-cmrp/ Company LinkedIn: https://www.linkedin.com/company/cmms-data-group/ Company Website: https://www.cdg.com/ PODCAST VIDEO: https://youtu.be/NfVuldDo50E THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us AI Dash: https://www.aidash.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your...

Dottie Scholnick joins the show to talk about the importance technology in facilities management.  In addition to her expertise managing various CMMS platforms, she's worked extensively with Building Information Modeling (BIM) software.  On this episode, Dottie talks to best practices and challenges with rolling out standards for new construction deliverables that can be used by Operations and Facilities teams post-construction.Enjoy!