Podcast appearances and mentions of trinidad tobago

Most practice owners develop a bad relationship with paying themselves. When they're new they pay themselves very little because that's all there is. As the practice grows they can pay themselves more and graduate up to paying themselves what they need. Most stay there, but what they need is almost always less than what they're worth. My guest today helps her clients break through that barrier and realize the compensation they should get.Michelle O'Connor, a believer in following one's dreams, has risen from an inner-city community to a life of abundance. With corporate expertise in Strategic Planning and Execution, she helps entrepreneurs achieve their goals. Michelle supports organizations through strategic processes, coaching entrepreneurs to develop action plans for success. She has facilitated Strategic Planning Retreats in Jamaica, Trinidad & Tobago, and the Dominican Republic, and reached hundreds through her Purpose Driven Conference. Her current mission is to help Medical Private Practice Owners create sustainable practices. As a wife and mother, she strives for a brighter future, motivated by the philosophy “Ad Astra Per Aspera.”In this episode Carl White and Michelle O'Connor discuss:How common it is for practice owners to underpay themselvesWhat drives practice owners to underpay themselvesWhat it takes for practice owners to break through this barrier and pay themselves what they're worthWant to be a guest on PracticeCare®?Have an experience with a business issue you think others will benefit from? Come on PracticeCare® and tell the world! Here's the link where you can get the process started.Connect with Michelle O'ConnorLinkedIn - https://www.linkedin.com/in/successbiznessclub/Facebook - https://www.facebook.com/successbiznessclubInstagram - https://www.instagram.com/successbiznessclub/Connect with Carl WhiteWebsite: http://www.marketvisorygroup.comEmail:  whitec@marketvisorygroup.comFacebook:  https://www.facebook.com/marketvisorygroupYouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmigLinkedIn: http://www.linkedin.com/in/healthcaremktg

Peace CommunityOn today's episode I speak briefly about a statement made by activist Kwame Ture, who was born in Port of Spain, Trinidad & Tobago and associated with The Black Panther Party. Kwame spoke about the work of each generation and the importance of leaving work for the children. As we collectively see that Kwame's statement still remains true; We must do the work and prepare our youth. I also acknowledge and honor those who have been martyred; May they all rest in eternal peace. I will continue to advocate for their humanity and share awareness of their stories.As of today, April 14, 2025 it has been 555 days of genocid3 in Palestine.Hossam ShabbatAmer Rabea'Re'fat Radwan + 14 ParamedicsAhmad MansourFree Mahmoud Khalil + Every student + faculty member facing deportation. Free Palestine.Free The Congo.Free Sudan.Free the entire planet of oppression.Support the podcast by following, rating + leaving a review; Let me know if these genuine topics resonate with you.Email: thegenuinepod@yahoo.comLove + Support Donations: https://cash.app/$TheGoddessKera Gratitude for tuning in + listening to the podcast; Your support is greatly appreciated. Stay Genuine, Peace.#Justice #Enlightenment #Awareness #YearXXV

This original retelling of The Legend of the Moko Jumbie by storyteller Kesha Christie brings to life the spirit of Moko, the great African healer, and his transformation into a guardian of the Caribbean.Welcome to the season premiere of Walk Good: African and Caribbean Folktales! We are opening this season with a powerful legend—The Legend of the Moko Jumbie—a tale that spans oceans and generations, carrying the spirit of our ancestors on towering stilts.

The process of applying for U.S. citizenship has always been complex, but in 2025, under the Trump Administration's intensified immigration policies, the path to naturalization has become even more challenging. With an ongoing crackdown on immigrants, naturalization applications are facing increased scrutiny, particularly for those who obtained green cards through marriage. If the marriage ended in a contentious divorce, applicants may face additional hurdles, including potential interference from a vindictive ex-spouse.Given these obstacles, seeking experienced legal representation is more crucial than ever. Navigating this tough landscape with the right legal support can make all the difference in securing your citizenship.

Rising star Malique Lewis joins the podcast to discuss his incredible journey from Trinidad & Tobago to professional basketball. At just 16, Lewis left home for Spain, where he developed his game with Fuenlabrada, before making the leap to the G League with Mexico City Capitanes. Now, as a Next Star with the South East Melbourne Phoenix, he's one step closer to his NBA dream. Lewis opens up about the challenges of leaving his family behind, why he chose the NBL over the G League and Europe, and what he's learned from playing in different basketball systems worldwide. He also shares his thoughts on NBA draft projections, the misconceptions around his game and what to expect in the NBL playoffs. Topics include: His journey from Trinidad to the Eastern Suburbs of Melbourne (2:00) His thoughts on the NBL's Next Star Program (4:00) Acclimatising to Australian life and its various deadly animals (8:00) Adjusting to different coaching styles under Mike Kelly, Sam Mackinnon & Josh King (10:00) Being scrutinized by NBA draft scouting reports—what's fair and what's not (12:00) Thoughts on the Phoenix need to do and what he needs to add for the team to win an NBL championship (16:00) How he spends his time off the court (20:00) How he views his performance this season (23:00) Being away from his family and the takeaways from living in Australia (25:30) Visit dunk.com.au for your next set of basketball uniforms. Head to Aussie Hoopla to check out previous podcasts featuring: Australian Basketball Legends: Luc Longley, Andrew Gaze, Shane Heal, Mark Bradtke, David Andersen, Andrew Vlahov, Phil Smyth, CJ Bruton, Chris Anstey, Brett Maher, Sam MacKinnon, John Rillie, Tony Ronaldson, Damian Martin, Brad Newley Current NBL Stars: Bryce Cotton, Chris Goulding, Xavier Cooks, Tyler Harvey, Dejan Vasiljevic, Jordan Hunter, Flynn Cameron, Keli Leaupepe, Jason Cadee, Mitch McCarron, Anthony Drmic, Luke Travers, Sam Froling, Jesse Wagstaff Our Finest Coaching Minds: Brian Goorjian, Barry Barnes, Joey Wright, Adrian Hurley, Adam Forde, Aaron Fearne, Rob Beveridge, Ian Stacker, Shawn Dennis, Dean Vickerman, Trevor Gleeson, Lindsey Gaze, Ken Cole, Will Weaver, Bruce Palmer NBA Stars Past & Present: Andrew Bogut, Matthew Dellavedova, Stephen Jackson, Jack McVeigh, Randy Livingston, Torrey Craig, Jack White, Acie Earl, Josh Childress, Reggie Smith, Todd Lichti, Ryan Broekhoff, Doug Overton The NBL's Greatest Imports: Leroy Loggins, Darryl McDonald, Ricky Grace, Cal Bruton, Derek Rucker, Leon Trimmingham, Scott Fisher, Lanard Copeland, Dwayne McClain, Darnell Mee, Shawn Redhage, Al Green, Steve Woodberry, Doug Overton, Kevin Lisch The Men In Control: Larry Kestelman, Mal Speed, Paul Maley, Vince Crivelli, Jeremy Loeliger, Chris Pongrass, Jeff Van Groningen, Bob Turner, Danny Mills Follow @AussieHoopla on Twitter, Instagram, Facebook or email us at info@aussiehoopla.com  

These twin islands pack quite the punch: while Tobago plays the role of Caribbean poster child with its postcard-perfect beaches and laid-back vibe, Trinidad brings the sass with its cosmopolitan energy and cultural diversity. Together, they offer a unique blend of pristine nature, pulsating culture, and a dash of industrial muscle that sets them apart from their island neighbors.Love the pod? Get the guide! Out with each new podcast, we publish a guide to the country. Buy the TrodPod guide to Trinidad & Tobago for just $3: https://www.patreon.com/TrodPod/shop/trodpod-32-guide-to-trinidad-tobago-1072342. Better yet, become a TrodPod member for just $5 a month and access TrodPod guides to every country in the world, released weekly with each new podcast episode! Sign up now: https://www.patreon.com/trodpod/membershipThanks for all your support!TrodPod is Murray Garrard and Elle Keymer. Sound editing by Leo Audio Productions. Design and marketing by GPS: Garrard Powell Solutions. Hosted on Acast. See acast.com/privacy for more information.

In this episode we have esteemed T&T natives, Michele McIntosh Ross & Mikalla Hodges on set to discuss everything Trinidad & Tobago. Jason and I ask the ladies about their culture growing up on the island, what they love, what they miss, and what they can live without when it comes to Trinibago. This episode blossomed out of the previous episode about black expats. Tameka made it clear that she prefers Trinidad as a place of refuge. It was prudent to have her close Trinibago friends on the podcast to give a relevant account of what it's like to live on the island. If you want to learn more about Trini history, follow Dominic Kalipersad on IG The best thing Trinidad and Tobago is known for is Carnival. Just the link out for more expansive information. Interested about Trinidad and Tobago in general, click on this link.

World news in 7 minutes. Thursday 2nd January 2025.Today: Romania Bulgaria Schengen. Serbia parents sentenced. UK PM address. US New Orleans attacker. Trinidad Tobago state of emergency. S Korea aides resign. S Korea plane crash. China warmest year. Nigeria credit reform. Somalia Islamic State attack. Ethiopia truck accident. Bosnia Sevdalinka heritage.With Juliet MartinSEND7 is supported by our amazing listeners like you.Our supporters get access to the transcripts written by us every day.Our supporters get access to an English worksheet made by us once per week. Our supporters get access to our weekly news quiz made by us once per week. We give 10% of our profit to Effective Altruism charities. You can become a supporter at send7.org/supportContact us at podcast@send7.org or send an audio message at speakpipe.com/send7Please leave a rating on Apple podcasts or Spotify.We don't use AI! Every word is written and recorded by us!Since 2020, SEND7 (Simple English News Daily in 7 minutes) has been telling the most important world news stories in intermediate English. Every day, listen to the most important stories from every part of the world in slow, clear English. Whether you are an intermediate learner trying to improve your advanced, technical and business English, or if you are a native speaker who just wants to hear a summary of world news as fast as possible, join Stephen Devincenzi, Ben Mallett and Juliet Martin every morning. Transcripts, worksheets and our weekly world news quiz are available for our amazing supporters at send7.org. Simple English News Daily is the perfect way to start your day, by practising your listening skills and understanding complicated stories in a simple way. It is also highly valuable for IELTS and TOEFL students. Students, teachers, TEFL teachers, and people with English as a second language, tell us that they use SEND7 because they can learn English through hard topics, but simple grammar. We believe that the best way to improve your spoken English is to immerse yourself in real-life content, such as what our podcast provides. SEND7 covers all news including politics, business, natural events and human rights. Whether it is happening in Europe, Africa, Asia, the Americas or Oceania, you will hear it on SEND7, and you will understand it.For more information visit send7.org/contact or send an email to podcast@send7.org

As a practice owner it's inevitable that, from time to time, you'll lie awake at night worried about things, but what if they're the wrong things? My guest today coaches private practice owners on growing their practices, which requires focusing on the right things. Michelle O'Connor, a believer in following one's dreams, has risen from an inner-city community to a life of abundance. With corporate expertise in Strategic Planning and Execution, she helps entrepreneurs achieve their goals. Michelle supports organizations through strategic processes, coaching entrepreneurs to develop action plans for success. She has facilitated Strategic Planning Retreats in Jamaica, Trinidad & Tobago, and the Dominican Republic, and reached hundreds through her Purpose Driven Conference. Her current mission is to help Medical Private Practice Owners create sustainable practices. As a wife and mother, she strives for a brighter future, motivated by the philosophy “Ad Astra Per Aspera.” In this episode Carl White and Michelle O'Connor discuss:How to figure out what's worth focusing onWhat some of the wrong things to focus on are Want to be a guest on PracticeCare®?Have an experience with a business issue you think others will benefit from? Come on PracticeCare® and tell the world! Here's the link where you can get the process started. Connect with Michelle O'ConnorLinkedIn - https://www.linkedin.com/in/successbiznessclub/Facebook - https://www.facebook.com/successbiznessclubInstagram - https://www.instagram.com/successbiznessclub/ Connect with Carl WhiteWebsite: http://www.marketvisorygroup.comEmail:  whitec@marketvisorygroup.comFacebook:  https://www.facebook.com/marketvisorygroupYouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmigLinkedIn: http://www.linkedin.com/in/healthcaremktg

Each year, we are so excited to recognize one of our customers as our CERTIFIED Educator of the Year as part of our annual CERTIFIED Educator Conference. We work with so many incredible educators, all of whom deserve recognition for their dedication and efforts. We're pleased to announce that Jenny Mohess is our 2024 CERTIFIED Educator of the Year! Originally from Trinidad & Tobago, Jenny Mohess has lived in Osceola County, FL for over 22 years. She first stepped onto Valencia's Campus in 2000 as an international student. There she earned an A.S. in Graphic Design. While working for Apple, she earned a bachelor's in business from the University of South Florida, and master's in art education from Boston University. These experiences led to jobs at Apple, Microsoft, and eventually, her own design studio. Jenny currently teaches at Valencia College and has found genuine purpose in mentoring future graphic/web designers through the Valencia Graphics Program. She is now building the program at Tohopekaliga High School and sharing real-world experiences with her students. In this episode, we talked with Jenny about CERTIFIED, being named CERTIFIED Educator of the Year, and her experience both in and out of the classroom. She discusses her passion for teaching, and how she overcomes the challenges she faces in education. Plus, she shares her advice for building personal and lasting relationships with her students.  Learn more about Jenny on the blog (https://certiport.pearsonvue.com/Blog/2024/June/2024-CERTIFIED-Eduator-of-the-Year) and on YouTube (https://www.youtube.com/watch?v=-qoERZFVcGQ). You can also connect with her on LinkedIn: https://www.linkedin.com/in/jenartdesignstudio/.  Connect with your fellow educators, like Jenny, in our CERTIFIED Educator Community here: https://www.linkedin.com/groups/8958289/. Don't miss your chance to register for our annual CERTIFIED Educator's Conference here: https://certified.certiport.com/.

In this episode Anthony panders to Trinidad & Tobago. I spoke with Joash, who explained why not to move to America, corporal punishment and more. I show him mosh pits, ranch and share a little bit of my life story. Joash's Upwork: https://www.upwork.com/freelancers/~01c02bea3c4a41caac/?mp_source=share Join the Subreddit to shut people up Reddit please. They are CRUSHING me, calling me gay and whatnot. www.reddit.com/r/Meet_the_World/submit Socials: www.instagram.com/theanthonymartin www.tictok.com/anthonywithcheese www.apple.com/panderinghour --- Support this podcast: https://podcasters.spotify.com/pod/show/anthony-martin04/support

In this episode Anthony panders to Trinidad & Tobago. I spoke with Joash, who explained why not to move to America, corporal punishment and more. I show him mosh pits, ranch and share a little bit of my life story. Joash's Upwork: https://www.upwork.com/freelancers/~01c02bea3c4a41caac/?mp_source=share Join the Subreddit to shut people up Reddit please. They are CRUSHING me, calling me gay and whatnot. www.reddit.com/r/Meet_the_World/submit Socials: www.instagram.com/theanthonymartin www.tictok.com/anthonywithcheese www.apple.com/panderinghour --- Support this podcast: https://podcasters.spotify.com/pod/show/anthony-martin04/support

We discussed a few things including:1. Their career journeys  2. The startup/funding landscape3. TJ's heathcare fintech venture4. Garnet's fund/thesis5. Trends, challenges and opportunities re new ventures and fundingGarnet Heraman is a serial entrepreneur and investor with 25 years experience at the intersection of innovation + technology. Originally from the island nation of Trinidad & Tobago, he was educated at Columbia University (BA), NYU (MBA) and The London School of Economics.As a dotcom entrepreneur Garnet had 3 exits, 1 of which was to a publicly traded company. As an investor, he is co-founder and managing partner of Aperture® Venture Capital, a seed stage fintech fund backed by 7 different Fortune 500 corporations. He is also an LP in other VC funds such as NY InsurTech Fund II and the Berkeley Skydeck Fund, as well as a prolific angel investor.Garnet is highly sought after as a startup technology expert, appearing in over 30 business publications and at events on 5 continents. He is currently finishing his first book, due out in early 2025.----TJ Ademiluyi is the CEO & Co-Founder of Alaffia Health, a healthtech company that uses AI to detect overcharges in health insurance claims. After gaining first-hand insight from working at his family's medical billing company, TJ is striving to reduce healthcare costs by tackling a $300 billion medical billing error and waste problem.  TJ has led Alaffia to save its clients nearly $40M to date, and due to his achievements, was named a Forbes 30 under 30 honoree.#podcast #AFewThingsPodcast

Kristine Thompson is a CEO, investor, entrepreneur, and board director from Trinidad & Tobago. She has held regional CEO positions for various companies in the Caribbean, including a regional snack manufacturer, a private equity energy fund and Canadian-based golf brand Cabot's world class golf course and luxury real estate development on the island of Saint Lucia. In 2012, she co-founded Yay! Entertainment. More recently, she co-founded and serves as Managing Partner of Rise Guyana, a real estate fund she started with two other members of the 3i network. Kristine holds degrees from Queen's University and Harvard Business School and has been a 3i member since 2023.Listen to the episode to hear:- Launching international franchises & funds in the Caribbean- The importance of developing and nurturing a network- Development opportunities in underappreciated marketsLearn more about 3i Members and follow us on LinkedIn for updates. Subscribe to the Rosen Report here.

A brilliant conversation with someone who is driven, funny, and genuinely appreciative of life. MSS Francois tells us about her homeland Trinidad Tobago, the beauty of SOCA music, and how vital Carnival is. We also take a deeper dive into how she sees relationships, being a powerful female TV host, and so much more. Instagram […]

On hour 4 of the Big Show, Patrick Dumas and GVP run through the Canadian NHL team power rankings. This will be the last iteration of the power rankings as the NHL playoffs are right around the corner!(26:27) To wrap the hour, Alex Gangue Ruzic joins the show! Alex brings the latest around Canadian Soccer as team Canada comes off a huge win over Trinidad & Tobago and is now off to compete in the Copa!The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Media Inc. or any affiliate.

James Sharman, Craig Forrest, Jimmy Brennan, Amy Walsh and Dan Wong, along with MC JC, analyse the Canadian Men's Team's win against Trinidad Tobago to qualify for the Copa America, the US Men's Team victorious in the Nations League final versus Mexico, with homophobic chants ending the match and what does FIFA/CONCACAF do now? Also Par-nay in the TonyBet Footy Picks.Fubotv is home to The Premier League in Canada. Don't miss a second of the action! Subscribe at: fubotv.com/footyprimePresenters: James Sharman, Craig Forrest, Jimmy Brennan, Amy Walsh & Dan WongSomeone just like you: Jeff Cole, VO and Editor/ProducerThis podcast has content that may use words and share tales that offend, please feel free to use your best discretion.Parental discretion is advisedwearefootyprime.comX @footy_primeTikTok @FootyPrimeThePodcastYoutube @FootyPrimePodcastIG FootyPrimeIGFacebook Footy Prime The PodcastEmail footyprimepodcast@gmail.com Hosted on Acast. See acast.com/privacy for more information.

Josh and Dom are joined by OneSoccer's Alex Gangue-Ruzic to analyze the Canadian Men's National Teams victory over Trinidad  & Tobago and what it means to qualify for Copa America. The guys discuss how high the ceiling is for this team and whether or not Mauro Biello can implement any significant change on the tactical side. Elias Lindholm is officially listed day-to-day and so the guys theorize potential lineup changes. This podcast was produced by Victor Gouchee.  The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Media Inc. or any affiliate.

In hour two, Mike & Jason talk Canada Soccer drama with CBC Sports' Ben Steiner ahead of Canada's matchup versus Trinidad & Tobago (3:00), plus they chat with Montreal Hockey Now's Marc Dumont about what to expect from the Habs, who get set to take on the Canucks at Rogers Arena this evening (27:00). This podcast is produced by Andy Cole and Greg Balloch. The views and opinions expressed in this podcast are those of the hosts and guests and do not necessarily reflect the position of Rogers Media Inc. or any affiliate.

Une mini-révolution au sein de la sélection canadienne à l'aube d'un match crucial face à Trinidad & Tobago, le match barrage dont le gagnant sera assuré de participer à la Copa America 2024.Avec une forte présence d'une légion québécoise, est-ce que le Québec prend une place plus importante au sein de la #CanMNT ? Feu de paille ou tendance à long-terme ?Liens: https://youtube.com/@CouscousPiriPiri?sub_confirmation=1https://ccpp.beehiiv.com/subscribe ✉️https://linktr.ee/couscouspiripirihttps://www.tiktok.com/@couscouspiripirihttps://www.instagram.com/podcastccpp/https://twitter.com/niltonjorgehttps://twitter.com/sofianebenzaza

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with Brad Friedman & Desi Doyen

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In Episode 138, Lincoln Phillips, Trinidad & Tobago Goalkeeper of the Century, USC Hall of Famer, Former Head Coach of Howard University, Author of Goalkeeping:The Last Line of Defense, The First Line of Attack, husband, father, and grandfather, talks with Phil and Paul about lessons learned during his journey from Trinidad & Tobago Goalkeeper to professional soccer in the US to Howard University Head Coach and beyond, a movie being made about his incredible life, the importance of hard work, adaptability, and empowering players to lead, how captains need to be on-field coaches, his views on controversial goalkeeper topics, great stories and defining moments in his life, an incredible story of friendship that transcended the game and society during a difficult time in the US, the need for more creativity in American soccer, and much more. Specifically, Coach Phillips discusses: ·      His personal story, including how he grew his passion for soccer, leadership, and coaching, and how a kid from Trinidad & Tobago who was “terrible at everything” ended up being a player-coach in early years of the NASL and a legendary coach at Howard University (4:40) ·      His personal why and life purpose and how he is living it out today (13:33) ·      His coaching background (16:39) ·      The story behind his book, Goalkeeping:The Last Line of Defense, The First Line of Attack, and some invaluable goalkeeping tips from a legend (22:33) ·      How we can teach keepers to be better at 1 v 1's (28:11) ·      The importance of keepers being coached with the team, not off to the side (30:49) ·      Corner kicks – defenders on posts or no defenders on posts? (31:57) ·      Why American soccer coaches need to start questioning things and thinking for themselves (37:06) ·      Life and leadership lessons he learned playing the great position of goalkeeper (42:24) ·      His defining moment in his soccer career and what he learned from it (47:39) ·      His most influential coaches and how he is using the lessons learned from them in his life today (53:36) ·      His thoughts, good and bad, about the current state of US Soccer (1:00:12) ·      How he is using lessons learned from the beautiful game in his marriage and parenting (1:06:08) ·      His recommendations (1:09:26) ·      A sneak peek into the movie being made about Coach Phillips (definitely will want to listen to the end) (1:13:48) Resources and Links from this Episode ·      Soccer Goalkeeping:The Last Line of Defense, The First Line of Attack, Lincoln Phillips ·      Video of the Episode ·      HSEL Facebook Group   ·      Warrior Way Soccer ·      Providence World (Donations to HSEL Podcast) ·      Coaching the Bigger Game Program ·      Phil's email for DISC Training ·      Net Gains: Inside the Beautiful Game's Analytics Revolution, Ryan O'Hanlon Article about the upcoming movie about Coach Phillips and the 1971 Howard University team, “Rising Above”

all is equal in the tent with music from the mighty shadow, 3canal, ella andell and the mighty duke

Many businesses equate "manager" with "leader," excluding potential leaders from across the organization. In this episode, Bill Bellows and host Andrew Stotz talk about leadership in Deming organizations - with a great story about senior "leaders" making a huge error in judgment at a conference of auditors. TRANSCRIPT 0:00:02.0 Andrew Stotz: My name is Andrew Stotz and I'll be your host as we continue our journey into the teachings of Dr. W Edwards Deming. Today, I'm continuing my discussion with Bill Bellows, who has spent 30 years helping people apply Dr. Deming's ideas to become aware of how their thinking is holding them back from their biggest opportunities. The topic for today, episode number 14, is Beyond Management by Extremes. Bill, take it away.   0:00:29.7 Bill: Number 14 already, Andrew.   0:00:32.0 AS: Incredible.   0:00:32.6 Bill: It's a good thing we skipped number 13. That's an unlucky number. [laughter]   0:00:37.0 AS: Not in Thailand. It's a lucky number.   [laughter]   0:00:40.6 Bill: No, we didn't skip number 13. This is 14.   0:00:42.1 AS: Yes, we didn't.   0:00:43.5 Bill: Alright, so I just enjoy going back and listening to all of our podcasts, once, twice, three times. And then I talk with friends who are listening to them. And so I'd like to start off with some opening comments and then we'll get into tonight's feature, today's feature.   0:01:00.9 AS: So let's just, to refresh people's memory, episode 13, which we just previously did, was Integration Excellence, part two.   0:01:09.2 Bill: Yes. And that's what we called it. [laughter] So... [laughter] So last week I...   When we thought about getting together, but I had the wrong time, and it worked out well in my schedule. Last week, Andrew, I did three presentations. A two-hour lecture for Cal State Northridge, which is part of a master's degree program, where I do a class in quality management. That was Tuesday night. Wednesday morning I did a one-hour presentation with one hour of conversation afterwards with the Chartered Quality Institute, which is kind of like the American Society for Quality in the UK, and this... So this was several hundred people from the UK and also the Caribbean chapter from Trinidad Tobago, Jamaica. And so there's a bunch there. And then on Thursday morning I did a three hour session for a group in Rotterdam, which was really early for me and late afternoon for them.   0:02:25.4 Bill: And in all three, I covered similar material for all three groups, which included the trip report that we've done on the ME Versus WE, how did you do on the exam? How did we do? And so it was really neat to present that to the three. And in each case, when I threw out the question, "how did you do on the exam?" And then explained as I did one of our earlier podcasts that if you've got a long list of inputs, which includes - the woman I was talking to and, 'cause I said to her, the question is how did you draw on the exam? What are the inputs? And she said, the inputs are, my energy, my enthusiasm, my commitment that she got stuck. And I said, have other students helped you? And she said, yes, other students have helped you. I said, that's another input.   0:03:17.3 Bill: I said, given that input, how many can you see? And she said, oh my gosh. She said, my professor, my parents, my brother. And then all of a sudden there was this long list of inputs that she couldn't see. And so I explained that to the people and then say, "if you've got that long list of inputs and the original question is, how did you do on the exam? Does that long list of inputs change the question or are you okay with that question?" And what I look for is, and what we've talked about is, does the whole idea, how did we do on the exam jump out at you? No, it doesn't jump out. So, in each case, I said, here's the situation, might you reframe the question? And in all three situations, most of them that I asked said, there's essentially nothing wrong with the question. And if they did restate the question, they kept the "you," "do you think you could have done better?" Do you think... And that's what's so cool is that they just hold onto the you. Well, and for one of the groups it came a... It was kind of like what I was saying was semantics.   0:04:32.6 Bill: And I said this is not semantics. I said, there's a big difference between somebody, you know referring to our kids as my son and my daughter and our son and our daughter. And this, "my," is singular ownership, "our" is joint ownership. And so what I was trying to explain is that, saying “How did you do versus how did we do?” is the difference between being an observer of your learning if you were the student, Andrew and a participant. Those are not... Those are enormous differences. It's not, just, it's not just a simple change in pronouns. And so when I... And when I got to next, I was at a meeting years ago, I was at the annual, you ready Andrew? I was at Boeing's Annual Auditor's Conference.   0:05:40.5 AS: Sounds exciting.   0:05:41.4 Bill: 1999. So I got invited to be a speaker, Andrew at Boeing's Annual All Auditors Conference. Right? So I'm thinking going into this, that these are a bunch of people that don't feel valued. Because it's not like I get a phone call and I say, hold on, hold on. Hey Andrew, I got good news. And you say, you're a coworker, what's the good news? Annual... Andrew, we're gonna be audited next week!   [laughter]   0:06:10.2 Bill: You're like, "Holy cow. Hold on, lemme go tell everybody." So I thought going into this meeting is, these are a bunch of people that don't feel valued. I'm an auditor at least that was, so that was my theory going into this, so it's a Monday afternoon gathering with a dinner and then all day the next, all day for a couple days. So the opening speaker, speaker on Monday night was the senior executive of a big Boeing division, it might have been Boeing defense let's say. And my theory was first of all, you got a bunch of people that don't feel valued and I came away from the three days thinking there's a whole lot going on in audit whether it's financial audit, data integrity audit, quality audit, these are necessary roles. And so I came out of it with great respect for that whole organization otherwise would think right, but I'm thinking this executive is going to come in, going to do the Friday, Monday night presentation and I'm thinking it's like they drew straws and they say well okay I'll go, I'll go up there and talk with them.   0:07:22.8 Bill: Within minutes of him speaking I'm thinking this guy's excited to be here. So I'm thinking he's going to kind of phone it in, now I'm watching this I'm thinking he is, he is really engaged with the audience. He's talking about, the future role of the audit organization being partners and all this and he's talking, I mean he's giving them an enormous bear hug and I'm thinking this is not what I thought and again and so... I'm still thinking he's either a really good actor or he really wants to be here. Then my theory was and I thought, holy cow, now I get it. How many people in the room Andrew would it take to leave the room with their nose out of joint and shut down the F18 program by noon tomorrow? How many people would it take?   0:08:21.3 AS: Not many, one.   0:08:22.9 Bill: Right, so then I'm thinking these, he needs these people to love him, because if he disrespects them, it's a bad day. So I went from thinking why would you want to be here if you were here, then I'm thinking, oh no. Now I'm thinking this is brilliant so then I look at the program and I'm thinking which other executives have figured out how valuable this is and I see the next day at lunch is Boeing Commercials I'm thinking they figured it out but the organization I was within was Boeing Space and they weren't on the program so I contacted a friend that was connected high up in Boeing Space, I said we've got to be in this program, right? So the program ending, it ended nice and I'm thinking wow, wow. So then just prior to lunch the next day is the number two guy for Boeing Commercial. Not the number one. The Monday night guy was the number one. The number one guy for Boeing Commercial at the time was Alan Mulally, it wasn't Alan Mulally, it was his number two person.   0:09:33.7 Bill: So he's up on stage, he's up on stage, he's up on stage. And he's talking to the audience and in parallel Jim Albaugh who at the time was CEO of Boeing Commercial, no Boeing Space and none of Jim's people were there, Jim wasn't there. Jim a couple weeks prior he had asked me to get with his speech writer at a presentation he was doing and he wanted some words in there about investment thinking and all the things we've been talking about in this. He said get with him and put some of that stuff in there put there some of that stuff in there. I said okay. So as I'm listening to the number two guy speak there's a lot of "we" and "you" but who's the we? And who's the you? So I'm making notes to myself to tell Jim don't say "you." Say "we" and make the "we" inclusive, 'cause the guy on stage is, the you and the we and the you and the we, and I said no no stay away from "you" focus on we but make sure they understand that "we" is all of us, right?   0:10:35.1 Bill: So this is what's going through my head and I'm writing it all down, writing it all down and then this guy says and I'll paraphrase. I wish I had the exact words and the paraphrase is pretty close to what he said as judged by what the audience heard, right? So when I heard the comment and I'm thinking to myself, you said what? Then I look around the room and I thought he did. Here's what he said again the paraphrase is: he made reference to those within Boeing that do the real work, and he said it in a way that was present company excluded right? Right, so I hear him say 'cause I'm getting, I'm making literally I'm making notes to myself and then I hear that comment and I'm like, did you just say what I thought you said? And I look around the room with 300 people and I'm thinking, Oh my gosh, you did and I'm seeing I am seeing people irate, you see the body language, right?   0:11:44.3 Bill: And I thought wow, how could you say that? So then the lunch speaker was Harry Stonecipher, the chief operating officer. And he was up, walking around the stage. I don't think he knew anything about what happened prior so he's up there talking, okay. After Harry we're getting back to the program and the guy running the entire event is now up on stage and he's very deliberately he's got a, he's got a piece of paper rolled up, he's walking around on stage, "yeah Scott misspoke no doubt about it. He misspoke, I hear you." I hear you, you are ready Andrew? You are ready, you are ready?   0:12:36.8 AS: Give it to me.   0:12:37.4 Bill: And then he says then he says "But let's be honest we don't make the airplanes." And I thought, really? And as soon as he said that, I had this vision of 250,000 employees, which was about the employment at the time. And so as soon as he said that, I just imagined being at the Everett facility, which is huge, where all the twin-aisle plants are made. And I had this vision of 250,000 people in the building. And the CEO Phil Condit says on the microphone, "Okay, I'd like all of you who make the airplanes to move to the west end of the building."   0:13:26.4 AS: And everybody else.   0:13:27.4 Bill: And it's what you get, is all the flight line mechanics move all the way over there. And then you show up and somebody looks at you and they don't see any grease on your hand, and they say, "ahhh you don't make the airplanes." And you say, "you see that tool in your hand? Who do you think ordered it?" And so this "we" and the "you" stuff, how did "you" do? How did "we" do? It was just, it was...   0:14:00.3 AS: He wasn't deliberately setting up the auditors to be pissed and then to be really, really tough on the rest of the organization. I'm teasing with that.   0:14:12.7 Bill: It was, it is just, I shared that with you and our audience as how uniting language can be and how divisive language can be. And so how did we do, how did you do, and what, with just, this is what I find fascinating is - these words bring people together. What I love, I love watching politicians or State Department people speak and 'cause what dawned on me is they are very deliberate on, I mean they to great lengths to not be divisive.   0:14:57.1 Bill: That's their job. And so they introduce people in alphabetical order, countries in alphabetical order. But they, and I thought, what a neat way of not inferring that the first one I list is the most important one and I just thought there's a just an art of diplomacy. And that's what, to me, that's what diplomacy is, is that the art of uniting, not dividing.   0:15:25.7 Bill: Alright. So now I wanna get into, in the three different groups last week we were doing the trip report and we got down to the hallway conversations and the ME Organization versus a WE Organization. And then a question I asked him was, who are the managers in a ME Organization and what do they do? And you got, those are the ones that set the KPIs. Mark the KPIs, beat you up, sit in their office. Okay. Who are the managers in the ME Organization? What do they do? Who are the managers in a WE Organization? And what do they do?   0:16:01.8 Bill: They are mentors. They're out there on the shop floor, they're working with people. People work for managers in a ME Organization. They work with managers in a WE Organization. So I get that and I think "Okay, pretty good. Pretty good. Pretty good." And then I follow with "Who are the leaders in a ME Organization and what do they do?"   0:16:26.4 Bill: And what's really cool is you get the same answers as the managers. And that's when I started noticing in a ME Organization, we'll refer to the senior leadership team, the senior management team, and we're talking about the same group of people. And I said, what we've just said is that manager and leader are the same. And then I say to people, so what is that message in a ME Organization? The message is, if you're not a manager, Andrew, then you're not a leader. Which means what? Which means you have permission to wait for direction.   0:17:12.5 Bill: Boeing had a leadership center in St. Louis. It was called the Boeing BLC, the Boeing Leadership Center. Yeah, Boeing Leadership Center. And in order to go there, you had to be a manager. You either had to be a first level manager, you would take frontline leadership, a middle manager, which I was, which is leading from the middle or an executive. But the model... So then I think part of the confusion is in a ME Organization, on the one hand we say, our managers are our leaders. If you're not a manager, wait for the direction, wait to be told.   0:17:49.7 Bill: But then we said, we want our managers to be leaders. But that's the ME Organization. In a WE Organization, in a Deming organization, I think of leadership is the ability to bring forth a new order of things, a new order of designing hardware, a new order of designing software, a new order of marketing, we're talking earlier and the ability to create a new order of things and the ability to create a path for others to follow.   0:18:20.6 Bill: And so then in a WE Organization, it's like show and tell. When we were in elementary school, you go in and say, I have discovered this. And I thought, in a WE Organization, everyone has the ability to be a leader on something within their realm. And why would you, why would you make leadership incl...exclusive, which is the ME Organization. And when I tell companies that I consult for I said, when you make leadership exclusive in a ME Organization, to me, that's a kiss of death 'cause you're telling a few people, you're in charge and you're telling everyone else, you're inferring that everyone else, you wait for direction, again.   0:19:09.0 Bill: And I'm not proposing, everyone's all over the place doing it. No. There's got, this is not chaos. And if I have an idea on something and it's not my assigned responsibility, then I know to reach out to you because you're the marketing guy and I just throw the marketing idea to you and then you do with it what you want. But I look at leadership in a WE Organization as being inclusive. And then we get into this idea of, driving...driving change.   0:19:38.0 AS: Let me just ask you about that. Would this really be down to the core principle of Appreciation of a System? That somebody who appreciates a system knows that there's all kinds of components to that system?   0:19:55.5 Bill: Yes, yes.   0:19:55.6 AS: And that you can't say, oh, well this system really is only the people that are working on the production line, when in fact we know that there's all kinds of people working in that system. If I think about my coffee business as an example, we have a hundred employees and not all of them are working on production. And some are moving paperwork and making phone calls and others are out in the field. So an appreciation of a system brings you to the "we" rather than....   0:20:23.0 Bill: Yes.   0:20:23.5 AS: And a person who gets up and says about me, or, tries to identify that there's a certain number of people that are really driving the performance of this company are, they just have no appreciation for a system.   0:20:39.1 Bill: They have a narrow, a narrow view, a narrow view. So what you just said triggered another thought. But, um, the thing I wanted to add to this, in a ME Organization, it's about driving change. And we've talked about this in prior podcast. I go to, you put a gun to your head and I say, I want this KPI by Friday, Andrew. And you're like, yes, sir. And then I said to people in the past is, if driving change is the mantra of a ME Organization, like you're driving cattle driving, driving, and which is not an endearing concept. It is, it is, this is the where we're going. And I say to people, so what would you call it if driving is the ME construct, what is, what's the language of a WE Organization? And people will be wondering "ah," I say "lead, lead, lead." And if we like where you're going, we will follow. That's you creating the path that we will follow.   0:20:40.0 Bill: So I just wanna throw that out. But the other thing you mentioned about the metrics and the design of the organization and the thinking that, these are the critical people. At lunch with an old friend today, and I was sharing with her I taught a course at Northwestern's Business School, Kellogg Business School in the late '90s. And Kellogg then, and today is the number one or number two business school in the country. And I had a friend who was a student there in..., they liked what I was saying. So they hired me to teach a five week course for four years. And I presented, these ideas to them and it was pretty cool. I was, what was exciting is one of them told me that, what I was sharing with them about Deming, you are ready Andrew? contradicted what they were learning in their other classes.   0:22:46.2 AS: Huh. Funny that.   0:22:48.7 Bill: Yep. And so I did that for four years. There were three classes in quality. One was the use of control of charts, mine was called Quality Management, or TQM or something like that. And so there were roughly 80 students in the program, and they had to take two of the three, five week courses. So I got two out three students in the program. Then after four years, they waived the requirement. And so nobody signed up. And so I, um, after, right after 9/11 was when this happened, they invited me back because the person I was working with really liked what the course was about. But they wanted to, make it optional for people to attend. And he said, why don't you come out and talk with them and, that'll inspire them to sign up for the following year. I said, okay, fine. So I went out and he says there'll be 80 people there. I said, why are you so confident? He said, well, we've made it mandatory for everyone to show up. I thought, well that's, I said, that's one way to get people in the room. I said, do me a favor. I said, let them know I'm coming out and I'll have breakfast, I'll have lunch with whoever would like to meet with me beforehand.   0:22:50.7 Bill: So a dozen of them show up. And one of them says to me he says, you're gonna have a, he says something like, it's only fair to say we had a presenter like you last week. And to be honest, it's gonna be a really hard act for you to follow. So I'm thinking, "well, tell me more." "Well, we had a presenter last week who works for a company that makes pacemakers," I'm thinking, okay, "he had a video and showing people before and after their pacemaker one of the fellow students fainted. It was emotional." And I'm thinking, I'm talking about rocket engines. I don't even have a video. It's not gonna be emotional. I let the guy talk. And at one point he says "they keep track." He said "they keep track of who makes each pacemaker." I said "what do you mean?" He says, "they have a list of the people."   0:23:42.9 Bill: Every pacemaker is associated with a team of people who made the pacemaker. And part of what they saw on the video is people who have received a pacemaker now and then go to that company and they meet the people on their team, Andrew, who made their pacemaker. How do you like that concept? Right? Does that, when you graduate from this MBA program, Andrew, isn't that a neat idea that you can take away and use with you? Right? Right? Isn't that a takeaway? Right? So I'm hearing this [laughter] so I said, "let me see if I got this straight. So you're saying they keep track of who makes each pacemaker?" "Yeah, they do." And that's because, when people come well, people come to visit and they keep track. So let's say I said to the student, "let's say I'm the guy who orders the plastic that goes into the pacemaker. Would I be on the list?" you know what he says, Andrew?   0:26:01.9 Bill: No, you didn't make it.   0:26:04.0 Bill: He says, "no," let me try this. I'm the one who wrote the check, Andrew, that paid for the plastic. Would I be on the list? What he says Andrew? "No, you wouldn't be on the list."   0:26:20.2 Bill: So, I said, "well, why not?" And he says, "you have to draw the line someplace." So, I had with me, post 9/11, ready? I had with me a United We Stand two-foot by three-foot poster, which were all over Los Angeles and likely all over the rest of the world, at least the States. So, I held up the poster, and I said, "Have you seen this before?" He said, "Oh, yeah, United We Stand. I'm all about that." I said, "No, you're not." [laughter] I said, "You think you can draw the line and know who contributes and who doesn't, right?"   0:27:02.8 Bill: And you can suddenly see him kind of back up. I said, "Well, let's be honest." I said, "If teamwork doesn't matter, then draw the line any way you want. It doesn't really matter. But if teamwork does matter, be very careful where you draw that line." And to me, in a WE Organization, "we" is, who is the "we"? It's a big list of people. It's the employees, it's the suppliers, it's the customers. And so anyway, it's just that, so what's neat is, go ahead, Andrew.   0:27:41.6 AS: While you were speaking, I was able to go online and find the website of North, what was it? North?   0:27:49.5 Bill: Northwestern.   0:27:50.3 AS: Western, yes. And I was able to actually find the course that you're talking about that was the one that the students said that what you're teaching is contradicting.  The name of that course, I just found it, here it is, "How to apply KPIs to drive in fear and division in your company." No, no, I just made that up. [laughter] "How to apply KPIs to drive in fear and division in your company?"   0:28:16.7 Bill: All right. And so, and we're gonna get to that. So, so as, so I look at management, there's management as a position, but I look at management as an activity of how we allocate resources. And so, are the resources mine or are they ours? And are we proactive or reactive? And then we talked in the past about purposeful resource management, reflective resource, reflexive resource, resource management, which is being highly reactive. Another thing that came to mind. Well, actually, let me jump to the loss function. We looked at last time because I was going through and listening to it. And I thought, let me, let me clarify.   0:29:00.7 Bill: And so when Dr. Taguchi would draw his, his parabolic loss function, a parabola is a curve that goes higher and higher as you get farther and further away from the center. It's like a bell and it just gets steeper and steeper and steeper. And his loss function would be an upward facing bell. And, and then, and he would draw it sitting on the, on the horizontal axis. The idea of being, when you're at the ideal, the loss is zero. And that's, if you're getting exposure to this for the first time, that's okay. But in fact, let me even throw in here a quote from Dr. Deming. Do I have it right here?   0:30:00.4 Bill: Oh, gosh. Anyway, Dr. Deming made reference to, he said, the Taguchi loss function is a better description of the world. And he talks about how loss continuously gets higher and higher and higher. The point I wanted to make is, what I tell people is, once you get used to that concept that loss gets higher and higher, and what matters is how steep that curve is. And so if that curve is very flat, then no matter where you are within the requirements, nobody really notices. And in that situation, you could have a lot of variation 'cause it doesn't show up. It's not reflected in terms of how...   0:30:40.2 AS: And maybe just to help the listener to visualize this, imagine a V.   0:30:44.6 Bill: Yes.   0:30:45.1 AS: And imagine a U. And a V has a very tiny point that is at zero loss. And it very quickly rises to both sides where loss is getting higher and higher. Whereas a very, kinda, let's say, a deep U could have a tiny little loss that's happening for a distance away from the minimum loss point, and then eventually turn up.   0:31:14.4 Bill: Well, but even, even Andrew, and I like the idea of the V. We could also be talking about a V where the sides, instead of being steep, are very flat. So it's a very wide V, and it never goes high because there's situations where, where the impact on integration is very minimal no matter what. All right. So anyway, um, the point I wanted to make is, I would say to our listeners and viewers, loss, the consequences of being off target, are the difference between what happens downstream at integration. And what I love, I went back and listened to the podcast, the one, you talked about your partner in the coffee business.   0:32:12.2 Bill: The point of integration is when they drink the cup of coffee. And that's integration. I mean, the point when they're, when we're eating a food, that's integration. So the piece of coffee is out there, whatever it is. But when the customer's using it, drinking it, that's integration, Andrew. And a...   0:32:32.2 Bill: And so... What I look at is what the loss, loss is the difference between what you see happening at integration and what you think is possible. So if we're at the Ford factory banging things together with rubber mallets day after day after day and you're the new hire and I show you how to do this, as soon as you begin to believe this is how we do things, then loss is zero. Because that's what we think is the norm. But if you have the ability to rise above that and say, I don't think it needs to be that difference, when you look at it and say, I don't think it needs to be the difference between what you think is possible and what it could... Difference between what is and what you think could be that's loss. And what I also say to people is it takes a special eye that you have to see that. It's like your coffee business, somebody's tasting that coffee and you're thinking this is pretty good. Then they say, "well, try this", whoa.   0:33:40.1 Bill: So it takes a special eye to see loss. But then it takes a whole lot of other people to make that happen. So whether that's people in engineering, manufacturing. So a WE Organization is where someone has the ability to see that opportunity, but it's dependent upon all the others to make it happen. So now let's talk about Beyond Management by Extremes. And these are... Has a lot to do with KPIs and also say in one of our last, wasn't the last one, it was a couple before that you had made clear your firm belief that KPIs need to be thrown away in the morning trash. And I remember on the call listening to you and I'm hearing you, we ought to get rid of them, we ought to get rid of them, we ought to get rid of them.   0:34:38.5 Bill: And I'm thinking they aren't bad, it's how they're used. And so I wasn't sure I was in agreement with you on that call. But when I went back and listened to it and that's what what I, what I told the friend is, I said, if you listen to what Andrew says, I don't say anything at the end. And the reason I didn't say anything is I wasn't sure I agreed. But when I went back and listened to it most recently, I said, yes! yes! yes! 'Cause what you said is: if they can be used without an incentive system. And I thought, yes, yes, yes, yes. And so we are in agreement on KPIs, [laughter] they are... But what we have...   0:35:25.2 AS: Which, which my, which my point is, number one, that as long as you don't attach some kind of incentive or compensation system, then, you're not that, you've eliminated a lot of risk that they're causing damage. The second part is a lot of times what I'm looking at is individual KPIs. And what I'm trying to say is that even if you don't add in compensation, it's, it's, it's a fool's errand to try to set up, three KPIs for a thousand people, three thousand KPIs individually and think that now we've got that set. Our organization is going to really rock now.   0:36:06.0 Bill: Well, then what you get is the KPIs are always round numbers. We want to decrease by 5%, increase by... And you're thinking, so how much science getting to these numbers anyway? And you're thinking, but early on in your career, you look at this, you think, well, somebody's thought about this and you realize, no. And so what management by extremes is about is KPIs that are extreme. And so I my PhD advisor in graduate school, I was studying heat transfer and fluid mechanics and and before each of us graduated, went to work in corporations, he'd pull us aside and he'd say, he'd say, "Bill, he said you're gonna be in a situation one day where your boss is gonna come by and is gonna give you.... He's going to give you an assignment, that gives you, he's gone give, that gives you five minutes to figure it out."   0:37:05.7 Bill: And he says, "so, if he or she comes he comes to you, she comes to you and they give you five minutes to figure out, he said there's only three possible answers and I'll tell you what they are and you got to figure out which of them it is and so it'll take you a minute to figure out which one it is. And then the rest of the time you're going to explain it." I remember saying to him, I says, so, "Okay, so what are the three possible answers?" And he says "zero, one and infinity", 'cause it turns out in the world of heat transfer and fluid mechanics, those three numbers show up pretty often as ideal solutions for different cases. And so what he's saying is when your boss comes to you and says, boom, then you have to say, which case is that? 'Cause if that's this case, it's zero.   0:37:51.0 Bill: This case, it's one. This case is infinity. So I thought, okay. Well, in Dr. Taguchi's work, he talks about quality characteristics. So we're running experiments to improve something and a quality characteristic could be as large as possible, infinity being the ideal, the strength of the material. We want to make it stronger and stronger and stronger. But it's referred to as larger is best, meaning infinity is the ideal, smaller is best I'm trying to reduce leakage. I'm trying to make something smoother and smoother.   0:38:25.9 Bill: That's smaller is best. Zero is the goal. And the other one is to get your first who is nominal as best, where a finite number is the answer. And so what I had in mind with this management by extremes, inspired by my Ph.D. advisor, inspired by Deming, Dr. Taguchi, is that, if the KPI is driving to zero or driving to infinity, we want the inventory Andrew to go to zero. We want sales to go to infinity. I said, if you're thinking about things systemically, I don't think zero or infinity is what we're going to do. And so I throw that out as not all the time, but I think quite often if the KPI, if you're working on something where you're heading to zero, heading to infinity, to me, that's a clue that you're looking at something in isolation. And I would say to people.   0:39:25.2 Bill: Let's say you're, you call me in Andrew and you say, "Bill, we need your help getting the cost down of this project." And I say, "well, what'd you have in mind?" You say, "Bill, we'd we'd love to get 10% out of this cost. Boy, 10%." I said, "Andrew, I can double that." "No way. No way" And I say, "Andrew, on a good day, I could do more than that." And then what I say is that the more you get excited by how much we could lower that cost, eventually I'm going to say, "Andrew, gotcha." And you say, "what do you mean?" "Gotcha. Andrew, you're looking at cost in isolation." What's the clue? You'd love it to go to zero. Or... And that's what we end up doing is we want to drive variation to zero. That's the Six Sigma people. Well, first of all, cloning does not produce identical.   0:40:30.6 Bill: Photocopies don't create identical. Dr. Deming would say that of course there's variation. There'll always be variation. And then there are people, and and I cringe. But Dr. Deming was once asked. He was interviewed by somebody I believe with the BBC back in the '80s. And the interview ends with "So Dr. Deming, if we can condense your philosophy down to two, down to two words, what would it be? Or down to a few words, what would it be?" And he said, "reduce variation" or something like that. And I said, "no, it should be manage variation. We should have what the situation needs." And so I'm going to absolute agreement with you. On how can we have KPIs without goals which make make things even more isolated. And then we talk about by what method are we going to achieve those goals? But I think if we're talking about driving variation to zero, then you're looking at things in isolation. If you are driving waste to zero.   0:41:20.8 Bill: then you're looking at things in isolation. If you're talking about, the non value added efforts driving to zero. I'd say value shows up elsewhere. I had somebody within Boeing once say to me "Bill, you know, being on target, you know being on that ideal value, I've had people tell me that once you achieve the minimum size of a hole, going further doesn't add value." And I'd say "If all you're doing is looking at the hole, I can understand that. But if you're focusing on what goes in the hole, that's different." And the other thing I throw out is I was doing some training years ago. There was a guy in the room that I, I mentioned the term "value engineering" 'cause I remember when I got excited by Taguchi's work and Deming's work, somebody said, "The last big training, big thing was value engineering." "What do you mean?" And they pulled out their "That was the wave of the sixties was value engineering." So I asked this guy in class. I said, so, he mentioned he worked at GE back in the '60s and value engineering was really big. So I said, well, "So tell me about that. What was behind that?" He says, “We were taught to look at a contract and all the deliverables. And our job in the value engineering department was to figure out how to, how to meet each deliverable minimally because anything more than that doesn't add value." And I thought, you can't make that up!   0:42:53.0 Bill: Let's look at all the requirements and how do we go to? What's the absolute minimum we have to deliver on the term paper, on the project.   0:43:06.5 AS: How could we kill this through a thousand cuts?   0:43:10.8 Bill: So that's KPIs. Driving to zero driving to infinity. But, but we're in agreement that if you, in a Deming organization where we're not driven by incentives then KPIs are measures of how we are doing. And why isn't that enough to be able to say, how are things? How are things? We can talk about how might we improve this? But then we're going to look at: Is that a local improvement that makes it worse elsewhere? Are we driving costs to zero and screwing this up? So that's what, that's what I wanted to throw out on this management by extremes zero and infinity, and getting beyond that.   0:43:47.6 AS: Well, I think that's a great point to end it went through so many different things, but I think one of the biggest takeaways that I get from this is the idea of appreciation of a system. When you have a true appreciation of a system and understand that there's many parts and, you know, adding value in that system basically comes from more than just being on a production line, for sure and creating value in an organization comes from not only working on improving a particular area but the integration of the many different functions. And if you don't understand that, then you end up in not a Deming organization, not a WE Organization, but more of a ME Organization. That's kind of what I would take away. Is there anything you would add to that?   0:44:51.9 Bill: Well, what, what reminds me of what you're just saying is I was doing a class years ago for a second shift group in facilities people, painters, electricians, managers, and one of them says, he says "so Bill, everyone's important in an organization." I said, "absolutely. Absolutely everyone's important."   0:45:13.2 Bill: Then he says, "everyone's equally important" right? And as soon as he said that, I thought to myself, "I remember you from a year ago." So he says, "So so everyone's important." "Yeah, everyone's important!" "Everyone's equally important." So as soon as he said that, within a fraction of a second, my response was, "No, if you wanna get paid what a quarterback gets paid, you better, you better train to be a quarterback." So what Dr. Deming is not, he's not saying everyone's paid the same. We're paid based on market rates for quarterbacks, for linemen, for software people. And the, and the better we work together, ideally the better we manage resources, the better the profit, we get in the profit sharing, but we're not equal. Our contributions are not equal. The contributions cannot be compared. They are, they're all part of the sauce, but we don't get into who contributed more." Right, and I think that'... We're all contributors.   0:46:28.3 AS: The more you learn about Dr. Deming's teaching, you just realize that there's an appreciation of a system, but there's also an appreciation of people.   0:46:40.1 Bill: There we go.   0:46:43.2 AS: That's really where, as I have said before, when my friend was working with me on my book, Transforming Your Business with Dr. Deming's 14 Points, after many many weeks of working together, he's like, "I figured it out. Dr. Deming is a humanist. He cares about people." It's pretty true. So appreciate the people around you, appreciate the contribution that everybody makes. Nobody makes equal contributions. And even great people who are making amazing contributions could have down months or years where there's things going on in their family or other issues. They're not contributing what they did in the past.   0:47:17.1 AS: That's a variable that we just can't control. But ultimately, appreciation of the system is what I said in my summary. And now I'm gonna add in appreciation of the people.   0:47:30.6 AS: Bill, on behalf of everyone at The Deming Institute, I wanna thank you again for this discussion. Again, entertaining, exciting, interesting. For listeners, remember to go to deming.org to continue your journey. And if you wanna keep in touch with Bill, just find him on LinkedIn. This is your host, Andrew Stotz. And I'll leave you with one of my favorite quotes from Dr. Deming. "People are entitled to joy in work".  

Sacha Thompson is the Co-Founder and CEO of The Customer Experience Company Ltd. (EXCO), a company she started in 2018 based on her passion for and understanding of the importance of customer experience, as a key differentiator and growth driver for businesses. At EXCO, Sacha and the team, work with companies to transform the customer experience, using proven tools and methodologies to drive customer-led growth. In January 2017, she stepped down as CEO of Digicel to assume the Chairmanship of the Digicel Trinidad and Tobago Board of Directors where she sits today. Sacha spent the early part of her career in advertising focusing on international, world-renowned brands like Coca-Cola, Johnson & Johnson, and Nestle. Sacha then enjoyed a stellar ten (10) year career at Digicel Trinidad & Tobago climbing the corporate ladder to her last role as CEO. She was responsible for all of Digicel's operations within Trinidad & Tobago across its Mobile, Business Solutions, Broadband, TV, and Digital Media platforms. Along the way, she championed and led game-changing moves for the organization, including the launch of Trinidad's first 3G network and 1st Fibre to the Home network (Digicel Play) and the company's re-brand as well as she was instrumental in launching the first Customer Experience and Voice of the Customer programmes in Digicel. After Digicel, Sacha took up a consultancy role as COO of WiPay –a Digital Payments software development company focused on providing secure, easy-to-use, cost-effective financial payment solutions to accelerate financial inclusion in the Caribbean. Sacha is also on the board of the Digicel Foundation (Trinidad & Tobago), a Board Member of the John E Sabga Pancreatic Cancer Foundation, and a board member of The Trinidad Chamber of Industry and Commerce. Join me on “Getting to the Top!” to learn more about the path that led this multi-faceted professional to the C-Suite. “Getting to the Top!” is available on Amazon Music, Apple Podcast, Audible, Google Podcasts, Spotify and my YouTube Channel. Please subscribe!

Who is Larry?Larry Goddard is a man of confidence and determination. He believes in facing fears head-on and taking on any challenge with a can-do attitude. His multifaceted nature comes from a decision to pursue his passions wholeheartedly and not be held back by self-doubt. He is motivated by a desire to work with people who share his confidence and belief that they can achieve anything they set their minds to.Key Takeaways00:00 Interview with Larry, a talented, visionary leader.05:35 Active on LinkedIn and YouTube, sharing progress.10:08 Believe in self, pursue passions, mentor others.13:48 Paul promotes his book on test automation.16:17 Excitement for book, follow on LinkedIn, subscribe.17:49 Thank you, Larry. Talk soon.Valuable Free Resource or Actionhttps://www.packtpub.com/product/enhanced-test-automation-with-webdriverio/9781837630189A video version of this podcast is also at https://youtube.com/live/ra2bB6d6Plc?feature=share_________________________________________________________________________________________________Subscribe to our newsletter and get details of when we are doing these interviews live at https://TCA.fyi/newsletterFind out more about being a guest at : link.thecompleteapproach.co.uk/beaguestSubscribe to the podcast at https://link.thecompleteapproach.co.uk/podcastHelp us get this podcast in front of as many people as possible. Leave a nice five-star review at apple podcasts : https://link.thecompleteapproach.co.uk/apple-podcasts and on YouTube : https://link.thecompleteapproach.co.uk/Itsnotrocketscienceatyt!Here's how you can bring your business to THE next level:If you are a business owner currently turning over £/$10K - £/$50K per month and want to grow to £/$100K - £/$500k per month download my free resource on everything you need to grow your business on a single page :It's a detailed breakdown of how you can grow your business to 7-figures in a smart and sustainable way————————————————————————————————————————————-TranscriptNote, this was transcribed using a transcription software and may not reflect the exact words used in the podcast)SUMMARY KEYWORDSStuart Webb, Joshua Berry, It's Not Rocket Science, Five Questions over coffee, author, Dare to be NIEV, CEO, Econic, conversation, workplace, broken, humane, people positive, leaders, strategy, innovation, growth, human resources, new practices, agile, DevOps, lean start up, HR standpoint, remote work, return to work, curiosity, trust, experimental, collaboration, leadership mindset, creativity, purpose of work.SPEAKERSLarry Goddard, Stuart WebbStuart Webb [00:00:23]:Welcome back to It's Not Rocket Science, Five questions over coffee. I'm gonna admit that right at the moment in my mug isn't actually coffee. It's, raspberry tea. I don't know what Larry's got in front of him, but Yeah.Larry Goddard [00:00:35]:I have hot chocolate.Stuart Webb [00:00:36]:I have hot chocolate. So that's brilliant. So, Larry, welcome to in rocket science over over Five questions I've got. Delighted to invite you to spend a few minutes with us today. Our guest today is Larry Goddard. Larry is an incredible, Polymath. I mean, the man that has so many talents, it's almost impossible to understand exactly where we're gonna go with this, but he's a he's a visionary leader, An award winning test architect, an interim CTO, and a a mentor to, the Black Girls in Tech and, the Black Voices and the founder Founders Institute, he is, He's been an expert witness for for international law firm and a technical adviser to a fashion house. Now This is this is more than we could possibly get into at this stage, Larry.Stuart Webb [00:01:26]:So I'm just gonna start with saying, talk to us a little bit about the sort of people you're trying to help and the problems they've got.Larry Goddard [00:01:35]:Yeah. I I I think, from from my point of view, I think I don't wanna look at the people who, They wanna do things, but, have this fear that, oh, if I do this, this is going to happen or it's gonna fall apart. I'm I think I I think I would use the word confidence. I don't think I'll be I wanna deal with people, you know, that want that confidence in themselves that I could do anything. Because although my I have to say, I'm multifaceted. And and it all comes from, you know, just deciding, you know, I wanna do this. I'm going all day, and I'm I'm doing that. SoStuart Webb [00:02:11]:And and talk to us about some of the some of the people you've helped. Some of those, of the you know, you're obviously working with with people who are starting businesses, and you're doing a lot of public speaking. Tell us about some of the sort of advice you give to those people. Especially,Larry Goddard [00:02:27]:I could say especially with the mentoring side of things where, you know, I help them deal with all these people. And I do it a lot from the, Fungus Institute. And those are people who actually looking to open some business. They are funded. They're to get funding for the business only. And one thing I tell them, I tell them is, you know, don't be afraid to take that step. That's the first thing. And 2, the other thing is once you have an idea, you need to put your idea somewhere.Larry Goddard [00:02:56]:If you just keep it in your head, Things just things just doesn't match up over that period. You need to document it. You need to relook at it again. And in short, yes. This is what I wanna do, and these are the steps that I want to take. And then you We really do again, you come to people like myself and others. You know, we would tell you, guide you hold your hand and guide you along the way It took your part, not from our vision, but your part.Stuart Webb [00:03:29]:Yeah. Absolutely. I love that idea. Be did if, You know, I've I've often said, you know, that, a a bad message out in the world It's far better than a perfect message still inside your head. You know? The the keeping something inside yourself and just waiting for the perfect moment is is always wrong, and I'm just trying to remember who it was that once said it. You know? The best time to start was 20 years ago, but the 2nd best time is now.Larry Goddard [00:03:56]:Exactly. Because what's up in your head? It's just you are all annoyed. If you put it on paper, yes, it's still your idea, and you are all annoyed. But now you now have Something visual that you could look at, and you could say, oh, you know, I think I shouldn't go here. I should do this before I do that. But once it's just in your head and it goes around, You spend years waiting for and and and as I always tell people, there is nothing ever called the perfect moment. The perfect moment is right now.Stuart Webb [00:04:24]:Yeah.Larry Goddard [00:04:24]:Yeah. You know? That's the perfect moment. People tend to we are fine a lot too. People tend to try and Bill is perfect. And I'll just use the word product for the conversation. I want the bill is perfect product before They put it out to the market. No. You need to bill a product, put it out to the market, get some feedback, and improve on the product.Stuart Webb [00:04:46]:Yeah. Yeah. That that, that's so often the the the the fault that people have, isn't it? It's it's Trying to make sure something's absolutely perfect before the put it put it out, and it will never be perfect because, you know, first of all, you you have not I got had every single idea you're ever gonna have, but your customers, if they love it, will tell you what they like, what they don't, and what they want to see improved.Larry Goddard [00:05:11]:Exactly.Stuart Webb [00:05:13]:So, Larry, I mean sorry. Go ahead.Larry Goddard [00:05:15]:No. No. No. You you go ahead. Sorry. NowStuart Webb [00:05:19]:so so tell me, what what are you you're also developing new software tools as well at the moment. What where are you where are you gonna be telling us all about this in the future? Where can we continue to watch what you're what you're up to and and your best ideas coming forward?Larry Goddard [00:05:35]:Well, like, I think I have my my LinkedIn profile, and then I have my YouTube channel. You You know? So that's where I put everything. So as time goes by and I improve on things or I build things, I put it out on the on the YouTube channel. I talk about it on on my LinkedIn profile. So if you're following me, you know, there you would see you're gonna see everything as it progress And go forward, and you'll get to see all the little bits and pieces that I get myself involved in. You know? So that that's where you'll find me. So I'm I'm on LinkedIn. I'm on YouTube.Larry Goddard [00:06:08]:And I'm on Twitter. Sorry. X.Stuart Webb [00:06:11]:X. Of course. Yeah. And I I've just put, Larry's, LinkedIn profile now at the bottom of the page, which is, linkedin.com.in. Larry g. So that's Larry G. Follow Larry on LinkedIn. He does do some really interesting stuff.Stuart Webb [00:06:28]:I'd say it's he's really got some very interesting things going on. And, yeah, he is an interesting character. So where did you get some of the inspiration? What book or course or, what was it that that really inspired you down your path, Larry?Larry Goddard [00:06:46]:Well, I have I have a thing. I mean, I'm one of the old school guys. It had nothing to do with A book or anything is just back in the day. You know, and computers, especially, have now come out because a a a novelty in the day. And just something that interested me, and I started to take my interest in it from since then. And so over the years, I have, you know, looked into it and always do something with it. Mind, I've not always I've never always been in tech. I'm a mechanical engineer by trade.Larry Goddard [00:07:15]:So It's it's after I moved from, I'm from Trinidad Tobago, by the way. So after I moved from Trinidad Tobago and came to the UK to live, Then I realized I I had a rude awakening that the call and mechanic don't mix. So So and and that is where my journey is to and that is when I changed my I took my my my hobby. I made it into my career. So a lot of it 90% of what I know is self taught. I thought literally taught myself, I got the software, Back in the day, and I got copies of a lot of things. It wasn't until now. I got a copy of the software.Larry Goddard [00:07:54]:I bought some computers. I, you know, I build them up. I start. And and and that's and that's going on and on. And as the technology change, I continue to follow it. And then, you know, the world opened up to open source. So then I started to delve into that, and Then I got to see what people are doing, and we got to use what people were using. And and and think and that's where Classy GS comes up comes about.Larry Goddard [00:08:16]:You know, I was tasked with, getting a a job done for Cambridge University at the time back then, And it was it was one of them surreal moments. I realized, oh, I know I I know what I should do. And I decided I started building this framework. Well, the rest is history, as you said. You're quite happy about it from that rough draft and being used to now it's a a node module. You could just, You know, just install as a known module in their place. That's one of the things I do. Yeah.Stuart Webb [00:08:47]:So so the the the the current The current set of things you're doing, they've just they've just been something you've never been trained for any of this stuff. This is just something that you just know, you just wanna do. What's the what's the 1 piece of advice that you that you that you sort of took from somebody? What was it that sort of made you think, well, I'm just gonna give it a go? You you you there's nothing that's held you back. So it must have been something that somebody did or said or or at some stage pointed out to you that made you think, I could give it a go. Is it something from your parents?Larry Goddard [00:09:21]:It it it's one of the things my mom actually used used to say to us, you know, growing up. She see all you say, you know, don't matter what you're doing. Always try to be the best there is. You might never make it, But you will get very, very good at it. You know? And I and I took that I took that through. And then I started and that is where I was, like, about 10 years old or or something and down to the end of the street that I was living on growing up in Lebanon, that guy used fixing cars down there. Now I was trying out, you know, oh, that's really good stuff. Imagine a 10 year old back then, you know, in the early seventies, turns out, oh, that looks good.Larry Goddard [00:09:56]:And I just briefly walk into the and say, can you teach me how to do that? And he look at me and say capitalist. Yeah. He actually look at me and say, Son, go home. Why are you down here?Stuart Webb [00:10:07]:And yeah.Larry Goddard [00:10:08]:But when I I kept going. And then one day, you're saying, okay. You know what? Watch that for me. At the beginning of it, I, yeah, at the beginning, I started washing parts and, you know, and and and following and then the thought that he taught me. And and I think one of the things from that is I think everybody should understand is if you want to do something, no matter what it is, You for yourself have to have a bad belief in you that you could do it. And following my online normal advice, either that's how I think. And I thought I think now, like you rightfully see, I I'm into a lot of stuff. And especially now with the whole AI and the whole framework and building things in it, You know, I'm mentoring people.Larry Goddard [00:10:48]:I'm thinking it's all about I could do this. I'm not going to do this. I want to be the best there is. You know, like, somebody said to me once, This is how I just think. I just think like this. If I am a mechanic, I want to open the dictionary. And when I type a new mechanic, I must see a picture of myself there. No.Larry Goddard [00:11:06]:I yeah. I got resonate with me. Not really resonate. That means it it simply means what you're going to do always put your best foot forward. And and there's nothing as a stupid question. The only stupid question I have is the one it did not ask. You know? And and it's and it's true that and I follow that all the way through. So as new technologies come out, I I pick up on it.Larry Goddard [00:11:30]:I I I do some research. I, you know, I look at the white papers. Yeah. I get involved in in it in a lot of different ways. Going to, expose and and things like that. So that as well keeps, You know, keeps my head in the game with with everything that I'm doing.Stuart Webb [00:11:47]:Brilliant.Larry Goddard [00:11:47]:And and as you see that and I and as you see that, I think I might just mention this one time, and it's true that, I've written a book, so I don't actually have a book on the market. And it's all you know, talking about, again, automation and and doing other bits and pieces. And from that as well, you know, somebody asked me, hey. Could you and I thought about it. And then, in my head, I say, Why why think about it? Here, you have an opportunity to to write a book. Just go for it. And then why did I just say, yes. I'll do it, and this is the end result.Stuart Webb [00:12:19]:And when are we seeing that?Larry Goddard [00:12:21]:It's it's out now. I mean, I could see if you look at my my LinkedIn profile. I mean, I can I I could I could even share the the cover, the book you? I'm not sure where I can do that. Great.Stuart Webb [00:12:30]:Yeah. Please do.Larry Goddard [00:12:32]:I mean, I will send it come up for you in a email or call. I don't think I could drop it in this chat yet. Hello, Blake. And, yeah, I'm. So it's the book is live. It's on, Amazon. It's, it's on Pat Pat Publishing for the publishers. And and yeah.Larry Goddard [00:12:47]:So it's there. It's called it's called, enhanced test automation with WebDriver IO. That's in that's in the name of the book. If you look at Amazon right now, you could just you could find it with that.Stuart Webb [00:13:00]:If I I if I could find it in the moment, I'd show it, but there we go. We're not gonna be able to do it. Had 1 comment in as we've been talking. Paul has commented and said, it's so true. Test in test automation, it is never too Soon to start. And, yeah, what can I say? The number of, of live software projects that I have been involved in where We started testing far too late, and we tested with the wrong people, and it all ended up in complete disaster. But that's another story for another day, And I won't bore you with it bore bore you with an hour range.Larry Goddard [00:13:33]:Guys have I don't think I that just you randomly choose that, but that is my co author, by the way.Stuart Webb [00:13:40]:That's a good one then.Larry Goddard [00:13:42]:Yeah. That's that's my call. You both know that.Stuart Webb [00:13:46]:I'm so gladLarry Goddard [00:13:47]:reach out there.Stuart Webb [00:13:48]:I'm so glad that Paul's listening in. Paul, he's also said to us at this very moment, enhance test automation. Okay. That's the name of the book. It's enhance Test automation with WebDriverIO unlock the superpowers of hybrid testing frameworks. Paul, Larry, I'll make sure that goes into The show notes so that people can get a copy of that if they want to. Look, I've, I've asked you a series of questions at the moment, Larry, and I'm sure there's probably one that you're thinking I haven't asked, and when's he gonna get around to asking it? So this is my way of saying, Here's your opportunity to to tell me the question you would have liked me to have asked, and then, obviously, you have to answer it for us. So what's that question?Larry Goddard [00:14:32]:I think I think that question should, you know, should be, what are you working on now, and where do you see yourself going with it?Stuart Webb [00:14:39]:Okay. So what what are you working on now? Where do you see yourself going with it, Larry?Larry Goddard [00:14:44]:Yeah. At at the moment At the moment, I'm working on a project called Classy GS. It's it's out there. What it does is our test automation framework. By the way, it's using WebDriverIO and and things like that. And where where, where I'm going with it is, Because, you know, AI is the whole new talk at the time, the new kid on the block. Yes. I'm heavily involved in in in in AI as well.Larry Goddard [00:15:11]:So right now, going forward, I'm going to remove some of the existing parts from it and replace it with AI powered technology and and make it, you know, up to scratch and activate the, you know, for the future going forward. And in in doing that, it will also It will also gives me the opportunity to improve on what is there and see, you know, what's new coming out. And as you can see, we're in the AI space. So A lot of new text. You know? You have. You have the you have the Microsofts. You have the the the the Chrome, the Googles. I know everybody bringing out their own copilots and and things like that.Larry Goddard [00:15:47]:So going forward and for the future, it's about locking into those products and seeing how best we could use it to, You know, to to help the testing community. So I would spend a lot of time, you know, going forward doing that for for the for the community. And it's and it's all open source. So not like I'm building something that people have to pay for it in a day. I'm building it, and I'm giving them that just as part of me. That is me saying thank you for all the knowledge I got from you guys over the years, and This is my contribution back to the community.Stuart Webb [00:16:17]:I love that. I love that. I look forward to seeing that in the in the world. Larry, it's been fascinating sort of having you on for a few minutes. I really do hope people check out that book, and follow you on LinkedIn because you've got some fascinating insights into the world. I'm just gonna mention at this point, if, if you would like to get onto our mailing list so that every A week, pretty much, I put out an email which just says who's coming up on the, on the podcast so that you can be prepared to follow them, To ask questions as Paul was here to sort of interact with the guest on Tuesdays, please go to this link, which is link.thecompleteapproachdot c0.ukforward/newsletter. That's link.thecompleteapproach.c0.ukforward/newsletter. Get on to the list.Stuart Webb [00:17:04]:Allow me to send to you our upcoming, live interviews with interesting characters just like Larry, and then you too can be here to, to interact with people like that. Larry, thank you so much for being with us today. Really appreciate you taking out a few minutes of your day. You're a busy guy, so I guess, I guess we better let you get back to changing the world, changing the lives of some of those mentors that you're working with. And thank you so much for spending a few minutes with us.Larry Goddard [00:17:34]:Yeah. The pleasure is all mine, Stuart. And, you know, like I said, it was a pleasure to to to do this, and, I and I will continue doing so, and I will follow I myself will follow your newsletter and, you know, jump in and see what some of the other guests come and have to say as well. Another thankStuart Webb [00:17:49]:thank you very much, Larry. Speak to you again soon. Get full access to It's Not Rocket Science! at thecompleteapproach.substack.com/subscribe

Are you teaching in a mixed classroom? Maybe you're working with gifted students, students with an IEP, ESOL students, and more. How do you address the needs and learning styles of such a diverse group? Jenny Mohess addresses classroom diversity and mixed classroom benefits and challenges in this episode.  Originally from Trinidad & Tobago, Jenny has lived in Osceola County (City of Kissimmee), for over 22 years. She first stepped onto Valencia's Campus in 2000 as an international student. There she earned an A.S. in Graphic Design. While working for Apple, she earned a bachelor's in business from USF, and master's in art education from Boston University. These experiences led to jobs at Apple, Microsoft, and eventually, her own design studio.  Jenny currently teaches at Valencia College and has found genuine purpose in mentoring future graphic/web designers through the Valencia Graphics Program. She is now building the program at Tohopekaliga High School and sharing real-world experiences with her students. Through all the real-world projects and certifications, her students are coming to the realization that they can become Adobe Certified Professional World Champions and professional designers. Learn about Jenny's definition of a mixed classroom (it covers more than you think), and her advice for succeeding in meeting your students' needs. Discover how she looks at the “whole student” and finds partners at her school campus.  Jenny briefly mentions here 2023 CERTIFIED presentation. You can check that out here:  https://www.youtube.com/watch?v=lxhz9ycLdIg.  Get other ideas for your classroom on our blog: https://certiport.pearsonvue.com/blog.  Connect with your fellow educators, like Jenny, in our CERTIFIED Educator Community here: https://www.linkedin.com/groups/8958289/. Don't miss your chance to register for our annual CERTIFIED Educator's Conference here: https://certified.certiport.com/. 

Los Tocayos, Adrian and Adrián, give their reactions and takeaways from the two November 2023 fixtures for the USMNT. How did the team do in the home and away series against Trinidad & Tobago? Did the shadow of 2017 come back to bite them? Two important matches for a place in Copa America 2024 and the Nations League 2024 semis. We discuss on PPG! Don't miss Puro Pinche Gol! Esa bola no quema, cuh! Follow us on: Instagram - @puropinchegol Twitter/X - @PuroPincheGol YouTube - @PuroPincheGol

Hablamos de nuestra selección de EEUU vs Trinidad Tobago

Hablamos de nuestra selección de EEUU vs Trinidad Tobago

the tent kicks off the season of giving musically with tracks from calypso rose, shadow, arrow and crazy.

On The updated list of Podcasts by Major League Soccer this show is recommended by the league. https://www.mlssoccer.com/post/2016/11/23/guide-mls-podcasts-updated Watch my interview with Josh Taylor who attends Full Sail University on my Soccer coverage career. https://www.youtube.com/watch?v=Fdht3gw9pYc&feature=emb_logo Ranked in Feedspot's Top 30 MLS Podcasts to follow in 2020. https://blog.feedspot.com/mls_podcasts/ On tonight's show, join me and my panel as we dissect the US Men's National Team in the 2nd leg Quarterfinal matchup as they play Trinidad & Tobago in the CONCACAF Nations League which is also a 2024 Copa America Qualifier.

Jason and Jared went live on Thursday, November 16 to break down the 3-0 USMNT win over Trinidad & Tobago in the first leg of the Nations League quarterfinal in Austin.  An extremely frustrating performance for 80 minutes ended up with an okay scoreline in the end. Should we feel good about how the US played against a CONCACAF team that bunkered? What did Gregg Berhalter get right? What did he get wrong? If you missed the Besties watch-along, sign up for the Patreon, support the show, and get access to all of the perks.  https://www.patreon.com/thebestsoccershow  Check out Jason's new interview show on YouTube, "One Shot On Frame". Already posted are clips with Herculez Gomez, Alexi Lalas, and Taylor Rockwell.  Make sure you subscribe to the YouTube channel to get the video version of the show. We just hit 2k subscribers! Thanks for your support! Please spread the word any way you can.  https://www.youtube.com/@TheBestSoccerShow/ Get some BSS gear. Make Nicky a happy boy. WE GOT HOODIES FOR YOUR FALL FASHION LOOKS.  Be stylish. Rep the OG American soccer podcast.  Subscribe and Review the Podcast! We really want to spread the word about the show and the only way to do that is through reviews and word of mouth. Tell a friend about The Best Soccer Show. Tell us your favorite Kirkland brand product in the review. Apple Podcasts: The Best Soccer Show on Apple Podcasts Get top analysis into American soccer from in-market experts and support the show at the same time by signing up for Backheeled Insights at our link. Signing up directly helps the show.  Follow us! Twitter Instagram Facebook Twitch

¡Hola! Hoy hablamos de nuestra selección EEUU vs Trinidad Tobago, también hablamos de los #somosrowdies...

On The updated list of Podcasts by Major League Soccer this show is recommended by the league. https://www.mlssoccer.com/post/2016/11/23/guide-mls-podcasts-updated Watch my interview with Josh Taylor who attends Full Sail University on my Soccer coverage career. https://www.youtube.com/watch?v=Fdht3gw9pYc&feature=emb_logo Ranked in Feedspot's Top 30 MLS Podcasts to follow in 2020. https://blog.feedspot.com/mls_podcasts/ On tonight's show, join me and my panel as we dissect the US Men's National Team in the 1st leg Quarterfinal matchup as they play Trinidad & Tobago in the CONCACAF Nations League which is also a 2024 Copa America Qualifier. I am joined by Favian Renkel of Area Sports Network. 

¡Hola! Hoy hablamos de nuestra selección EEUU vs Trinidad Tobago, también hablamos de los #somosrowdies...

Having a real football conversation!! Hosted on Acast. See acast.com/privacy for more information.

Alexi Lalas joins David Mosse from Soccerex in Miami to preview a MASSIVE international window for the United States Men's National Team as they attempt to clinch a spot in next summer's Copa America. Who will step up with the likes of Christian Pulisic, Tyler Adams and Timothy Weah out for the red, white and blue? (4:57) The guys then preview other huge tilts around the globe including Euro qualifications and Brazil hosting Argentina in World Cup qualifying. (26:34) In #AskAlexi, the guys field questions on how European scouting views Americans and much more. (40:39) Make sure to tune into our X Spaces live shows following each USMNT vs T&T match or catch them on your favorite podcast app.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Los Tocayos, Adrian and Adrián, preview the upcoming November matches for the USMNT. This time around the USMNT face off against a country that still haunts their dreams, Trinidad & Tobago; who famously eliminated the USMNT from the 2018 World Cup Qualifying. This time around, a place in the Nations League 2024 semis, as well as automatic qualification for the 2024 Copa America, are at stake. What can we expect to see from GGG's men in these two matches? Find out our score predictions and more on this episode of PPG! Don't miss Puro Pinche Gol! Esa bola no quema, cuh! Follow us on: Instagram - @puropinchegol Twitter - @PuroPincheGol YouTube - @PuroPincheGol

The roster for the Nations League quarterfinal against Trinidad & Tobago has dropped and the boys are finally here to break it down. https://www.patreon.com/thebestsoccershow  Check out Jason's new interview show on YouTube, "One Shot On Frame". Already posted are clips with Herculez Gomez, Alexi Lalas, and Taylor Rockwell.  Make sure you subscribe to the YouTube channel to get the video version of the show. We just hit 2k subscribers! Thanks for your support! Please spread the word any way you can.  https://www.youtube.com/@TheBestSoccerShow/ Get some BSS gear. Make Nicky a happy boy. WE GOT HOODIES FOR YOUR FALL FASHION LOOKS.  Be stylish. Rep the OG American soccer podcast.  Subscribe and Review the Podcast! We really want to spread the word about the show and the only way to do that is through reviews and word of mouth. Tell a friend about The Best Soccer Show. Tell us your favorite Kirkland brand product in the review. Apple Podcasts: The Best Soccer Show on Apple Podcasts Get top analysis into American soccer from in-market experts and support the show at the same time by signing up for Backheeled Insights at our link. Signing up directly helps the show.  Follow us! Twitter Instagram Facebook Twitch

Your students are full of potential and helping them reach that potential means they need to be challenged in a rigorous learning environment. At CERTIFIED 2023, Jenny Mohess talked about using rigor in the classroom.  Originally from Trinidad & Tobago, Jenny has lived in Osceola County (City of Kissimmee), for over 22 years. She first stepped onto Valencia's Campus in 2000 as an international student. There she earned an A.S. in Graphic Design. While working for Apple, she earned a bachelor's in business from USF, and master's in art education from Boston University. These experiences led to jobs at Apple, Microsoft, and eventually, her own design studio.  Jenny currently teaches at Valencia College and has found genuine purpose in mentoring future graphic/web designers through the Valencia Graphics Program. She is now building the program at Tohopekaliga High School and sharing real-world experiences with her students. Through all the real-world projects and certifications, her students are coming to the realization that they can become Adobe Certified Professional World Champions and professional designers. In today's episode, we recapped Jenny's CERTIFIED presentation. We talk about challenging students and helping them gain valuable soft skills. Jenny also discusses how she gets to know the “whole student”, and how understanding your students on a deeper level helps you create a more impactful learning environment.  Learn more from Jenny's CERTIFIED 2023 presentation: https://www.youtube.com/watch?v=lxhz9ycLdIg.  Get other ideas for your classroom on our blog: https://certiport.pearsonvue.com/blog.  Connect with your fellow educators, like Jenny, in our CERTIFIED Educator Community here: https://www.linkedin.com/groups/8958289/. Don't miss your chance to register for our annual CERTIFIED Educator's Conference here: https://certified.certiport.com/.

Join Dan and Stephanie Burke as they talk with Fr. Jesse Maingot, a Dominican priest from Trinidad Tobago. Don't miss out as they discuss how to grow closer to Jesus in the Eucharist!

Join Dan and Stephanie Burke as they talk with Fr. Jesse Maingot, a Dominican priest from Trinidad Tobago. Don't miss out as they discuss how to grow closer to Jesus in the Eucharist!

Welcome to the daily304 – your window into Wonderful, Almost Heaven, West Virginia.   Today is Tuesday, Sept. 5  Get set to watch the U.S. Men's Volleyball Team compete in the capital city…Marion County's geocache water and rail trail is just one of many fun outdoor activities you can get in on while the weather's still warm…and take a sneak peek at Jennifer Garner's new movie (hint: “13 Going on 30” fans will like it!)...on today's Daily304. #1 – From WV LIVING – Get your red, white and blue ready to cheer on the U.S. Men's Volleyball National Team this fall! The team is set to compete in the 2023 NORCECA Men's Continental Volleyball Championship today (Sept. 5) through Sept. 10 at Charleston Coliseum.  The U.S. Men's team will play against Canada, Cuba, the Dominican Republic, Guatemala, Mexico, Puerto Rico, and Trinidad & Tobago. This tournament is the last one for the U.S. Men's team until they participate in the qualifier for the 2024 Summer Olympic Games. If they qualify, the team will play in Paris during the summer games that are scheduled to run from July 26 to August 11, 2024.   Tickets for the Charleston event may be purchased online on Ticketmaster or at the Charleston Coliseum box office. Read more: https://wvliving.com/champions-in-charleston/   #2 – From WV NEWS –  With only a few weeks left of summer, Marion County officials are encouraging people to step outside and see all the county has to offer while the weather is still nice and warm. “There is still lots of summer left in summer,” said Marion County Convention and Visitors Bureau Executive Director Leisha Elliott. “There are concerts at Palatine Park. We've got Traditional Music Day coming up at Pricketts Fort, as well as other activities there. “We have another Hometown Market coming up in September. There are lots of activities that the family can get out and enjoy as far as entertainment, as well as the rail-trails, disc golf and hiking at Valley Falls State Park.” The CVB combined three popular outdoor activities this summer with a kayaking and rail/trail-based geocaching trail. The 32-cache “Fairmont Land or Aquatic Trail” (F.L.O.A.T.) starts in downtown Fairmont, where geocachers can either kayak nearly eight miles along the river to find 23 caches or get on the rail-trail to find eight additional caches. Both trails end at Pricketts Fort State Park, where an additional “bonus” cache is available to find. Looking for additional fun-filled activities? Check out www.wvtourism.com or www.wvstateparks.com to plan your Almost Heaven adventure. Read more: https://www.wvnews.com/marion-co-west-virginia-officials-encourage-outdoor-activity-during-last-month-of-summer/article_22527ce0-459e-11ee-88d1-97abf4c87966.html   #3 – From IN STYLE – After taking on a darker role in her Apple TV+ series “The Last Thing He Told Me,” West Virginia expat Jennifer Garner is firmly back in the world of comedy. Her next flick is set to be Netflix's “Family Switch,” which involves body switching, so it's only natural that there are a few nods to “13 Going on 30.” “We overtly mention ‘13 Going on 30',” director McG said. “There's a meta sort of runner in the movie because I like showing the audience that kind of respect. We get it, we get it.” The movie will see Garner finding herself in the body of her teenage daughter, played by “Wednesday” star Emma Myers. The film also stars Ed Helms from “The Office” and everyone's favorite, Rita Moreno. Garner's character isn't the only person switching bodies, everyone in the family gets in on the action, including the dog. Garner was born in Houston, Texas, but moved to Charleston, West Virginia at age three. She is a graduate of George Washington High School. Read more: https://www.instyle.com/jennifer-garner-netflix-family-switch-13-going-on-30-easter-eggs-7866801 Find these stories and more at wv.gov/daily304. The daily304 curated news and information is brought to you by the West Virginia Department of Commerce: Sharing the wealth, beauty and opportunity in West Virginia with the world. Follow the daily304 on Facebook, Twitter and Instagram @daily304. Or find us online at wv.gov and just click the daily304 logo.  That's all for now. Take care. Be safe. Get outside and enjoy all the opportunity West Virginia has to offer.  

Episode 421: In this episode you'll learn about…Growing up in Trinidad & Tobago. (1:43)Living the nightlife. (11:12)Everyone knows, so why keep hiding. (21:39)Believing in your dream and no safety net. (32:15)Your blueprint for life. (41:38)The importance of routine. (48:11)Check out Kyronn's coffee mushroom spice blend HERE!

celebrating caribbean american heritage month with the music from Lord Cypher, Maestro, Lord Melody with a special TGiM Fresh Water Soca Countdown 

Buenos días desde La Habana, soy Yoani Sánchez y en el "cafecito informativo" de este jueves 25 de mayo de 2023 tocaré estos temas: - ¿Qué situación encuentra Josep Borrell a su llegada a Cuba? - La zafra prevista es de apenas 350.000 toneladas - Un “me gusta” en redes sociales acarrea penalizaciones según la Ley de Comunicación Social - Presentación de ‘La noche eterna’ Gracias por compartir este "cafecito informativo" y te espero para el programa de mañana. Puedes conocer más detalles de estas noticias en el diario https://www.14ymedio.com Los enlaces de hoy: Los cubanos tendrán que responder por un "me gusta" en las redes sociales, según la nueva Ley de Comunicación Social https://enterate.link/cuba/responder-sociales-Ley-Comunicacion-Social_0_3538446126.html Sin novedades, el Pleno del Partido Comunista pide "resistencia creativa" a los cubanos https://enterate.link/cuba/novedades-Pleno-Partido-Comunista-resistencia_0_3537846184.html Crece la desesperación de la pareja cubano-rusa que solicita el asilo político en Trinidad y Tobago https://enterate.link/cuba/Crece-desesperacion-cubano-rusa-Trinidad-Tobago_0_3537846190.html Muere un cochero tras ser asaltado en una zona turística de Cuba https://enterate.link/cuba/Muere-asaltado-turistica-Santa-Clara_0_3537846186.html "Es hora de unirnos para levantar el país de las cenizas" https://enterate.link/entrevista/hora-unirnos-levantar-pais-cenizas_0_3537846189.html Después de los uniformes y las pelotas, el béisbol cubano se queda sin bates https://enterate.link/deportes/Despues-uniformes-pelotas-beisbol-cubano-sin_bates_0_3537846187.html El Estado cubano sigue dando la prioridad a las inversiones en la construcción de hoteles de lujo https://enterate.link/economia/regimen-empenado-invertir-hoteles-turismo_0_3537846192.html Con una zafra prevista de apenas 350.000 toneladas, Cuba deberá importar azúcar https://enterate.link/internacional/prevista-toneladas-Cuba-importar-azucar_0_3538446124.html Presentación de ‘La noche eterna’, una historia del ex preso Néstor Díaz de Villegas https://enterate.link/eventos_culturales/cine/Presentacion-historia-Nestor-Diaz-Villegas_13_3510978868.html

Soca Brainwash 2023 "Welcome Home" is out now. This mix features 3 hours of non-stop 2023 soca as we prepare for the return to Trinidad & Tobago for Carnival. Most of the songs that are in the parties, radio, requests and the ones to look out for all in one mix. Turn up the volume and enjoy!!