Podcast appearances and mentions of Karen Dillon

American investigative journalist

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Best podcasts about Karen Dillon

Latest podcast episodes about Karen Dillon

Amina Change Your Life
Ep 109: Harnessing the Power of Awkwardness with Global Keynote speaker Henna Pryor

Amina Change Your Life

Play Episode Listen Later Feb 18, 2025 38:05


Henna Pryor, a former top leader at a $2 billion executive search firm, possesses over 14 years of extensive experience in career transitions and leadership. As a highly sought-after global keynote speaker and 18 time award winning author, Henna's insights have been prominently featured in publications such as Inc. Magazine, Forbes, NBC, Washington Post, business.com, HuffPost, and Fast Company. Recognized as a Success Magazine Woman of Influence, she has established strong partnerships with leading organizations including Google, Workday, Johnson and Johnson, and JP Morgan Chase. With two TEDx speaking engagements and her book, "Good Awkward," endorsed by NFL quarterback Russell Wilson and former HBR editor Karen Dillon, Henna's professional journey and expertise in navigating career transitions position her as a credible and influential figure for professionals seeking guidance and inspiration. The key moments in this episode are:  00:02:28 - Building Relationships Through Deposits and Withdrawals  00:13:34 - Compassionate Networking 00:24:21 - The Importance of Consistency in Personal Branding  00:27:00 - Building Resilience  00:28:38 - Fear of Not Meeting Imagined Potential  00:33:59 - Externalizing Self-Talk and Embracing Feedback    Connect with Henna Pryor Website: pryoritygroup.com Instagram: @Hennapryor LinkedIn: linkedin.com/in/hennapryor Book: pryoritygroup.com/book   Connect with Amina AlTai Website: aminaaltai.com Instagram: @aminaaltai TikTok: @theaminaaltai Linkedin:   linkedin/in/aminaaltai

Small-Minded Podcast
182: Resilience in Your Marketing

Small-Minded Podcast

Play Episode Listen Later Nov 20, 2024 40:19


Last week both in our email and on The Found Podcast, we dove into the concept of “resilience” and how the people we surround ourselves with can help us through the highs and lows that come with being small business owners and entrepreneurs.   Our discussion drew upon the Harvard Business Review article entitled “The Secret to Building Resilience” by Rob Cross, Karen Dillon, and Danna Greenberg.   In their article, the authors found that resilience has been shown to positively influence work satisfaction and engagement, as well as improve overall well-being, and lower depression levels.   But they are very clear that resilience isn't just a kind of solitary internal “grit” that allows us to bounce back. Their research shows that resilience is also heavily enabled by strong relationships and networks.   Using that as our model for resilience, I can apply it to many interactions in my personal and professional life.    I can apply it to various seasons in my personal life and my business at Molly Knuth Media, but I also think we can apply it to our business marketing, because Lord knows we need to bounce back from setbacks often when our marketing plans go awry.   So in today's episode of the podcast, I ask the question: “How can we stay resilient in our marketing?”   Molly's thoughts on resilient marketing: People do business with people. You choose the marketing trends, don't let the trends choose you. Tell stories in your marketing content, assets, and channels. Focus on long-term impact, not short-term wins. In today's episode (Number 182 now streaming on iTunes and Spotify), I go into detail about how you can use these resilient marketing methods for your own business in Q4 of 2024 and beyond. More Helpful Links Link to full article: https://hbr.org/2021/01/the-secret-to-building-resilience Submit your Q&A here: https://bit.ly/thefoundpodcastquestions Book a discovery call here: https://bit.ly/30minuteswithmkm

Healthcare's MissingLogic
#279: From Alarm to Exhaustion: Self-Awareness and Stress in Leadership

Healthcare's MissingLogic

Play Episode Listen Later Nov 13, 2024 40:45


In this episode of The TRU Leader podcast, hosts Michelle and Tracy discuss the pervasive nature of stress in leadership and its impact on well-being. The episode delves into the general adaptation syndrome, which outlines the body's response to prolonged stress in three stages—alarm, resistance, and exhaustion. They explore stress management strategies to prevent burnout, drawing from Michelle's personal experience with stress-induced vision problems. The conversation highlights the concept of "microstressors," subtle but persistent stress factors that can accumulate and lead to significant emotional tolls. Citing research by Rob Cross and Karen Dillon, they emphasize that high achievers often face unique stressors, such as managing both work and family responsibilities. The hosts challenge common leadership norms that create undue pressure, such as the need for certainty and avoidance of vulnerability, and propose healthier leadership practices. They introduce a stress continuum model to help leaders gauge their stress levels, along with having a polarity mindset to balance competing values like self-care and caring for others. Leadership is likened to a marathon, requiring both endurance and recovery. The episode also encourages proactive strategies like open communication, prioritization, and mindfulness. To further discuss these themes, listeners are encouraged to join our FREE webinar titled “From Stress to Success: The Formula for Leaders to Excel Professionally and Personally” which offering tools to help leaders thrive both professionally and personally. Register here. For full show notes and links, visit  https://www.missinglogic.com/truleader If you found value in this episode, please subscribe and leave us a review on Apple Podcasts! SOCIAL MEDIA LINKS: https://www.linkedin.com/company/missinglogic-llc https://www.facebook.com/missinglogicLLC https://twitter.com/MissingLogicLLC https://www.instagram.com/missinglogic_llc/

Small-Minded Podcast
181: Resilience in Your Business

Small-Minded Podcast

Play Episode Listen Later Nov 12, 2024 42:39


I've been in business for 8 years here at Molly Knuth Media and had this podcast for over 4 of those years, and let me be the first to tell you: it has not always been easy.   There have been successes and struggles. High points and lows. People who've been on my team that are no longer with me. Contracts I've had to cancel with clients. Contracts clients have cancelled with me. Programs I've started and ended. Groups I've joined and quit.   Being in business this long means I've seen some things…and I also know enough to know that I do not and will not ever know it all.   I can just do my best to stay open and stay resilient in the face of it all.   I recently read an article from the Harvard Business Review entitled “The Secret to Building Resilience” by Rob Cross, Karen Dillon, and Danna Greenberg   Resilience is typically described in our society as the ability to bounce back from setbacks, and this ability to stay resilient is often described as the difference between “successful” and “unsuccessful” people. In their article, the authors found that resilience has been shown to positively influence work satisfaction and engagement, as well as improve overall well-being, and lower depression levels.    But they are very clear that resilience isn't just a kind of solitary internal “grit” that allows us to bounce back. Their research shows that resilience is also heavily enabled by strong relationships and networks.    So what can we learn from this today? We can each nurture and build our resilience through cultivating a wide variety of interactions with people in our personal and professional lives. These interactions can help us to alter the magnitude of any challenge we face. Our relationships can also help crystalize the meaningful purpose in what we are doing or help us see a path forward to overcome a setback.   It is our relationships and connections that motivate us to keep going, even in our toughest times.    In this episode of the podcast we explore a little more of the article and apply its resilience exercise to our own businesses. Be prepared to get gritty as we analyze our own resilience and ask ourselves: “Are my relationships broad and deep enough to help support me when me and my business hit setbacks?”   Episode and article takeaways: Resilience is not an individual characteristic through nature/nurture -  but through connections and interactions. “Resilience is not something we need to find deep down inside ourselves: we can actually become more resilient in the process of connecting with others in our most challenging times.” “Collectively, the relationships we develop are a toolbox that we can turn to in our most difficult times, which we can rely upon to help us navigate day-to-day life challenges” Relationships and connections help us in the follow 8 areas shift or manage workloads make sense of people or politics in certain situations find confidence to push back and help self-advocate see a path forward release negative emotions laugh at ourselves and the situation remind us of purpose/meaning maintain perspective If you feel like your resilience needs a little boost, ask yourself: “are your relationships broad enough and deep enough?” In conclusion, we are not resilient because we have survived. We are resilient because we set ourselves up to connect with people that allow us to thrive. Different people in our lives serve to help us in different ways, that's ok and allowable.   More from Molly Link to full article: https://hbr.org/2021/01/the-secret-to-building-resilience Submit your Q&A here: https://bit.ly/thefoundpodcastquestions Book a discovery call here: https://bit.ly/30minuteswithmkm

How Will You Measure Your Life? by Christian Christensen | Book Summary and Review | Free Audiobook

Play Episode Listen Later Jun 16, 2024 16:05


Unlock the secrets to a life of purpose and fulfillment with How Will You Measure Your Life? by Clayton M. Christensen—a profound guide that marries business wisdom with personal growth. Read on your terms. Get the PDF, infographic, full ad-free audiobook and animated version of this summary of How Will You Measure Your Life? and unlimited bestselling book insights on the top-rated StoryShots app: https://www.getstoryshots.com/ ⭐️⭐️⭐️⭐️⭐️ Help us grow to create more amazing content for you! Don't forget to subscribe, rate and review the StoryShots podcast now.  What should our next book be? Suggest and vote it up on the StoryShots app. Get the audiobook for free: https://geni.us/how-you-measure-life StoryShots Book Summary and Review of How Will You Measure Your Life? By Clayton M. Christensen, James Allworth, and Karen Dillon Life moves fast. Has How Will You Measure Your Life? by Clayton M. Christensen, James Allworth, and Karen Dillon been lingering on your reading list? Let's dive into the key takeaways right now. We're just scratching the surface here. If you haven't yet grabbed this insightful book on self-help, personal development, or career advice, order it now or grab the audiobook for free and explore all the juicy details. Introduction Imagine living a life that's not just about financial success but also brimming with personal fulfillment and meaningful relationships. *How Will You Measure Your Life?* by Clayton M. Christensen, along with co-authors James Allworth and Karen Dillon, isn't just a book—it's a guide to living with purpose. Known for his pioneering work in business theory, Christensen uses his unique perspective to connect principles from his professional life to your personal journey. The wisdom in this book springs from Christensen's experiences as a Harvard Business School professor. It blends personal stories with deep business insights to help you chart a course for a balanced and satisfying life. Christensen's reflections, especially after facing a serious illness, led him to question what truly matters in life. Each chapter is crafted to help you navigate life's complexities—whether it's making career choices, handling family dynamics, or chasing happiness. It's all about aligning your actions with your core values and making strategic decisions that lead to lasting satisfaction. Whether you're at the beginning of your career or in the thick of it, this book offers relatable and transformative insights. Christensen's narrative encourages you to continuously evaluate your life's direction and make choices that align with your values and goals. Through engaging stories and practical advice, *How Will You Measure Your Life?* pushes you to redefine what success means and to live a life you can proudly reflect on. About Clayton M. Christensen Clayton M. Christensen was a giant in the world of business and academia. Born in 1952 in Salt Lake City, Utah, he later made significant contributions as a professor and researcher at Harvard University. After earning a BA in Economics from Brigham Young University and an MPhil in Applied Econometrics from Oxford University, he completed his academic journey with an MBA and DBA from Harvard Business School. Christensen's career was groundbreaking, particularly his work on disruptive innovation—a term he coined to explain how smaller companies can successfully challenge industry giants. His book, *The Innovator's Dilemma*, introduced this concept and became a foundational text in understanding technological change and business strategy. StoryShot 1: Discovering Your Purpose is Vital for a Fulfilling Life StoryShot 2: Translating Your Purpose into Actionable Strategies is Key StoryShot 3: Setting Priorities Helps Balance Career and Family Life Learn more about your ad choices. Visit megaphone.fm/adchoices

The Next Big Idea Daily
Are You Suffering From Microstress?

The Next Big Idea Daily

Play Episode Listen Later May 13, 2024 16:09


Are all the little things getting you down? Rob Cross and Karen Dillon are here to help. Their new book is "The Microstress Effect: How Little Things Pile Up and Create Big Problems--and What to Do about It."

The STIMPACK Podcast
Applied to Haiti: The Prosperity Paradox

The STIMPACK Podcast

Play Episode Listen Later Feb 13, 2024 12:07


There have been many books on development written and cited by academics from around the world. We will try to focus on those listed within the syllabi of respected universities. It is important for the reader to understand that StimPack is new in its mission to lead development efforts in Haiti. This is an audacious mission considering the many brilliant minds that have preceded us. However, our approach is far more humble than it might initially appear. We intend to stand on the shoulders of our experienced predecessors, leveraging their experimentation and resulting wisdom to move this work forward. StimPack also realizes the value of development work done outside of Haiti that may have significant value within it. This article will work to apply to Haiti the ideas of the late Clayton M. Christensen of Harvard Business School and his co-authors Efosa Ojomo and Karen Dillon as taught in their book The Prosperity Paradox. We hope you will find this a valuable exercise. This will not be a summary or thorough book report. We have instead extracted a few points we find relevant to Haiti.

Bookey App 30 mins Book Summaries Knowledge Notes and More
Competing Against Luck: A Summary of Christensen's Book

Bookey App 30 mins Book Summaries Knowledge Notes and More

Play Episode Listen Later Jan 4, 2024 10:39


Chapter 1 What's Competing Against Luck Book by Clayton M. Christensen"Competing Against Luck: The Story of Innovation and Customer Choice" is a book written by Clayton M. Christensen, along with his co-authors Karen Dillon, Taddy Hall, and David S. Duncan. It was published in 2016.The book explores the concept of "Jobs to Be Done" theory, which suggests that customers "hire" products or services to fulfill a specific job or a need in their lives. Christensen and his co-authors argue that understanding the true motive behind customer choices and innovating based on those needs is crucial for success in business."Competing Against Luck" delves into case studies from well-known companies such as Amazon, Intuit, and Uber, to illustrate how they have effectively implemented the Jobs to Be Done theory. The book encourages businesses to shift their focus from superficial market research and demographics to understanding what jobs customers are trying to accomplish.Overall, "Competing Against Luck" provides a framework for companies to identify and satisfy customer needs more effectively, leading to successful innovation and growth.Chapter 2 Is Competing Against Luck Book A Good Book"Competing Against Luck" by Clayton M. Christensen is generally regarded as a good book. The book explores the concept of "jobs-to-be-done" theory, which suggests that customers "hire" products or services to get a specific job done in their lives, rather than simply buying based on demographics or preferences. Christensen provides insights on innovation and how successful companies have gained and maintained their competitive advantage by understanding and fulfilling customers' unmet needs. The book is well-regarded for its thought-provoking ideas and practical examples. Ultimately, its value will depend on your specific interests and whether the topic aligns with your reading preferences.Chapter 3 Competing Against Luck Book by Clayton M. Christensen Summary"Competing Against Luck: The Story of Innovation and Customer Choice" is a book written by Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan. The book explores the concept of "jobs to be done" theory and how it can help businesses understand customer behavior and make more effective innovation decisions.In the book, the authors argue that traditional market research and customer feedback often fail to accurately predict consumer preferences and needs. They propose that understanding the "job" that customers are trying to accomplish when using a product or service is key to creating successful innovations.The authors explain that customers "hire" products or services to help them get a job done. By focusing on the job itself, rather than the customer or the product, businesses can better understand what customers truly value and develop more effective solutions.The book also introduces the concept of "progress-making forces," which are the factors that push customers to look for new solutions to their job. These forces can include technological advancements, changes in regulations, or shifts in social norms.Through real-world case studies and examples, the authors illustrate how understanding the job and the progress-making forces can help businesses innovate. They provide a framework for identifying innovation opportunities and offer practical guidance on how to apply the theory in practice.Overall, "Competing Against Luck" serves as a guide for businesses looking to create products and services that genuinely meet customer needs and stand out in a competitive market. The book emphasizes the...

Friendtalkative Podcast
EP1153 Book Talk หนังสือ The Prosperity Paradox

Friendtalkative Podcast

Play Episode Listen Later Dec 12, 2023 10:04


หนังสือ The Prosperity Paradox: How Innovation Can Lift Nations Out of Poverty ของ Clayton M. Christensen, Efosa Ojomo and Karen Dillon - เมื่อนักการจัดการระดับโลกได้มารังสรรค์การเรียนรู้เรื่องของนวัตกรรมจะสามารถยกระดับชีวิตขึ้นมาได้หรือไม่ - ตลาดรับรู้ว่าการลงทุนเป็นส่วนหนึ่งที่สำคัญต่อภาคเศรษฐกิจ แต่ในความเป็นจริงแล้วเราจะลงทุนไม่ได้ถ้าไม่มีสินค้าหรือบริการ - ทวีปแอฟริกาหลายประเทศกำลังประสบปัญหาเรื่องการคิดค้นสิ่งใหม่ ๆ แต่แน่นอนว่าการเห็นประเทศเกิดใหม่ก็ย่อมมีนิมิตหมายที่ดีเช่นกัน - ถ้าหากว่าเราต้องการให้ทุกประเทศมีความมั่งคั่ง สิ่งนั้นย่อมเกิดความโกลาหลต่อระบบการเงิน เพราะระบบทุนนิยมออกแบบมาเพื่อมีประเทศที่ร่ำรวยและยากจนเสมอ - ทั้งนี้ การจะจัดระบบใหม่ให้ประเทศที่ยากจนกลับมาร่ำรวยได้ อาจจะมีหนทางเพียงทางเดียวนั่นคือการคิดริเริ่มในการสร้างสิ่งที่มาแก้ปัญหาให้กับคนทั่วโลก ซึ่งสิ่งนี้เป็นโจทย์ที่ยากตลอดมา

The Disruptive Voice
115. Build The Life You Want: A Conversation with Arthur Brooks and Karen Dillon

The Disruptive Voice

Play Episode Listen Later Sep 19, 2023 45:31


Arthur Brooks teaches a popular course at Harvard Business School called “Leadership and Happiness.” One important underpinning of the course is that science can help us to better understand what will actually make us happier – and Arthur has worked hard to incorporate these concepts into his own life. Recently, he teamed up with Oprah Winfrey to write "Build The Life You Want: The Art and Science of Getting Happier." In those pages, they consider a number of thought-provoking questions, including “How can we mobilize our lives toward greater happiness? How do we translate ideas about happiness into action? And how do we take control of our present and our future?” In this episode, Arthur joins host Karen Dillon – co-author with Clayton Christensen of “How Will You Measure Your Life?” – to dive into these questions. Throughout this wide-ranging conversation, he considers common misconceptions about happiness, the importance of emotional self-management, and how we can all change our habits to truly become happier. Relatedly, they discuss strategies that can be employed to become more metacognitive, the four pillars of happiness, and the neurochemical cascade of falling in love, to name but a few of the many conversation highlights. Arthur also reflects on the fact that so much of the knowledge that is shared in “Build The Life You Want” is practical and yet relatively unknown. Listen to learn more about both the art and science of becoming happier!       

Leaders With Babies
Karen Dillon - Overcoming Microstress: How Little Things Can Pile Up & Create Big Problems & What to Do About It

Leaders With Babies

Play Episode Listen Later Aug 31, 2023 49:16


Ever find yourself drowning in a sea of endless responsibilities?Are you tired of feeling overwhelmed and in need of some practical solutions?Perhaps you need to address the microstress in your life.Microstresses are the small moments of stress that have insidiously infiltrated both our work and personal lives with invisible but devastating effects. These seemingly harmless everyday occurrences can zap our energy levels and impact our performance.Our guest today is Karen Dillon, an expert in dealing with microstress.A former Editor of Harvard Business Review magazine, Karen is the co-author of the bestselling book The Microstress Effect: How Little Things Pile Up and Create Big Problems - and What to Do about It.In this podcast, Karen shares practical tips on how to limit the microstress in our lives, including shedding light on:What counts as microstress and how it might be impacting you day-to-dayWhy most moments of microstress come from interactions with someone elseWhy negative interactions have up to 5 times the impact of positive interactions How to deal with a boss or colleague who is regularly creating moments of microstressHow to build resilience against microstress in our lives We hope you enjoy the conversation and are able to put the tips into practice. Show Notes:Find Karen's book The Microstress Effect on Amazon.Rob Cross (Karen's Co-Author) has a range of resources on robcross.orgLearn more about the Microstress Effect App on Google Play or in the Apple App Store.

Conversations with Phil Gerbyshak - Aligning your mindset, skill set and tool set for peak performance

Are you feeling stressed out, but can't point to one specific event that is stressing you out? It's probably not any one thing - it's little things that are piling up, accumulating, and causing you anxiety and stress.Authors Rob Cross and Karen Dillon call this a microstress, and their new book The Microstress Effect: How Little Things Pile Up and Create Big Problems - and What to Do about It - talks all about this. And today, we'll dive deep into this and find out how we can all deal better with these microstressors in our work and in our lives.If you enjoyed this, download the Microstress Effect app in your favorite app store, and get a copy of The Microstress Effect by Karen Dillon and Rob Cross.  ★ Support this podcast ★ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe

rob cross karen dillon microstress effect create big problems
The Disruptive Voice
112. The Microstress Effect: A Conversation with Rob Cross and Karen Dillon

The Disruptive Voice

Play Episode Listen Later Jul 18, 2023 48:38


Clayton Christensen, in a 2012 Tedx Talk, while drawing on insights from How Will You Measure Your Life, said, "The way we invest our time and energy and talents (sometimes) causes us to implement a strategy that we wouldn't at all plan to pursue." Now, his co-author on that book, Karen Dillon, has partnered with Rob Cross to write The Microstress Effect: How Little Things Pile Up And Create Big Problems - And What To Do About It, which she views as a sort of companion book to How Will You Measure Your Life. Specifically, while her work with Clay sets forth important frameworks for thinking about the decisions that we make in our lives, including the longer term consequences of our choices, The Microstress Effect helps readers to understand why and how we make those decisions, while also providing concrete tools for living intentionally. There is certainly a hidden but very real toll resulting from the accumulation of small moments of stress in our lives. However, if we recognize these microstresses - those that drain our capacity to manage work and life; those that deplete our emotional reserves; and those that challenge our identities - we can then take deliberate actions to navigate the obstacle course of those stresses, leading to increased resilience and overall happier lives. In this conversation, hosted by Katie Zandbergen, Rob and Karen not only delve into the concept of microstress but also discuss a number of antidotes, including finding purpose, the power of living a multidimensional life, the importance of authentic and diverse connections, and more that can be done to proactively foster resiliency and improve well-being.

Pivot Podcast with Jenny Blake
331: The Microstress Effect and What to Do About It with Karen Dillon

Pivot Podcast with Jenny Blake

Play Episode Listen Later Jul 16, 2023 47:23


Research shows that negative interactions take a significant toll on all of us, carrying as much as five times the impact of positive ones. And yet, most people don't realize how much microstress they're under. As today's guest helps reveal, we're not just affected by the big, obvious stressors, but by the little moments throughout each day rippling beneath the surface. Karen Dillon and her co-author Rob Cross call this an “unrecognized epidemic,” one that's invisible and relentless—in this conversation you'll learn strategies for reducing even just a few microstresses in your life that can have a profound impact. More About Karen: Karen Dillon is an author and former editor at Harvard Business Review magazine and the coauthor of three books with Clayton Christensen, including the New York Times bestseller How Will You Measure Your Life? Today we're talking about her new book, co-authored with Babson College professor Rob Cross, The Microstress Effect: How Little Things Pile Up and Create Big Problems—and What to Do About It.

Second City Works presents
Getting to Yes, And… | Rob Cross and Karen Dillon – ‘The Microstress Effect'

Second City Works presents "Getting to Yes, And" on WGN Plus

Play Episode Listen Later Jul 11, 2023


Kelly talks to Babson College professor Rob Cross and returning guest Karen Dillon of the Harvard Business Review to discuss their new book: “The Microstress Effect: How Little Things Pile Up and Create Big Problems – and What to Do About It.” “You can't always control what you're asked to do, but you can control how you respond.”  “Our brains […]

Conversations with Phil Gerbyshak - Aligning your mindset, skill set and tool set for peak performance

In this episode, Karen Dillon and Rob Cross, co-authors of "The Microstress Effect," discuss the concept of microstress and how it impacts our daily lives. They define microstress as small moments of stress that are created in everyday interactions with people that we're close to personally and professionally. These moments are so small and happen so quickly that they barely register, but their cumulative effect can be enormous.Rob and Karen categorize microstresses into three buckets:Microstresses that drain your capacity to get things done: These are routine interactions that creep into your day, such as unpredictable behavior from a person in authority or misalignment in a collaborative project.Microstresses that deplete your emotional reserves: These are routine interactions that take a toll on your emotional resources. For example, leaving your house in a hurry in the morning and having curt words with your family, or dealing with colleagues who spray stress all over the place.Microstresses that challenge your identity: These are subtle stresses that pressure you to pursue goals that are out of sync with your sense of self. For example, working for a high-pressure sales organization that pushes you to act in ways that don't align with your values.The hosts emphasize that while these microstresses may seem insignificant on their own, their cumulative effect can be detrimental to our wellbeing. They also note that as we age, we often become narrower versions of ourselves, letting go of activities that once made us who we are. This narrowing of our lives can lead to an increase in microstress.The episode ends with a discussion on potential solutions to managing microstress, emphasizing the importance of being mindful of the interactions that cause stress and looking for opportunities to shift these interactions. Get a copy of The Microstress Effect, and get the app called The Microstress Effect, a great app that is free to download. ★ Support this podcast ★ This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit happyaf.substack.com/subscribe

rob cross karen dillon microstress effect
Digital HR Leaders with David Green
Empowering HR and People Analytics Leaders in Managing Microstress (an Interview with Rob Cross and Karen Dillon)

Digital HR Leaders with David Green

Play Episode Listen Later Jul 5, 2023 54:23


In this episode of the Digital HR Leaders Podcast, David is joined by co-authors of the very timely book: "The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do about It." As experts in their field, they shed light on the significance of understanding microstress in today's burnout-prone world and share valuable insights on how we can enhance our wellbeing. Here are some key points covered in the conversation: Differentiating microstress from conventional stress and understanding its unique implications Exploring the brain's response to microstress and the long-term effects on neurological and physical well-being Unveiling the main sources of microstress Strategies for combating microstress and fostering wellbeing on an individual level Understanding the impact of microstress on team dynamics and organizational culture Practical steps for HR and people leaders to implement practices that alleviate microstress in the workplace Support from this podcast comes from Worklytics. You can learn more by visiting: www.worklytics.co/DigitalHRLeaders Hosted on Acast. See acast.com/privacy for more information.

HBR IdeaCast
When Small Stresses Lead to Big Problems

HBR IdeaCast

Play Episode Listen Later Jun 13, 2023 30:02


It's easy to see how big stresses at work or home -- like layoffs, illnesses, or even a complex and important project -- cause anxiety too spike. But sometimes the stresses that cause the most hard are the tiny, everyday ones that build up over time into a much bigger problem because we don't take the time to recognize and manage our reactions to them. Former HBR editor Karen Dillon and Babson College professor Rob Cross studied the most common types of "microstress" and the ways in which they impact individuals, teams, and organizations. They explain why, if left unchecked, microstress can lead to mistakes, burnout, damaged relationships, and poor mental and physical health. But they also offer advice for better handling it -- and helping others to do the same. Dillon and Cross wrote the book The Microstress Effect and the HBR article "The Hidden Toll of Microstress."

Outthinkers
#93—Rob Cross: Reducing the Effects of Microstress through Organizational Networks

Outthinkers

Play Episode Listen Later Jun 9, 2023 22:56


Rob Cross has studied the underlying network dynamics of effective organizations and the collaborative practices of high performers for more than 20 years. Through research and writing, speaking and consulting, and courses and tools, Rob's network insights are transforming the way people lead, work and live in a hyper-connected world.He is the Edward A. Madden Professor of Global Leadership, Babson College and co-founder and current research director of the Connected Commons, a consortium of over 100 leading organizations accelerating network research and practice.In his latest book, The Microstress Effect, co-authored with Karen Dillon, Rob delves into findings that show that our interactions with other people – even those we care most about – trigger an avalanche of small stresses that snowball to the point where it affects our personal well-being. This is a growing issue as companies move toward smaller teams and greater collaboration across teams. In this episode, he shares:What microstresses are and how they can impact the workplace and collaboration within teams The surprising effects that microstresses have on our health, mental state, and organizations' effectiveness Why managers accidentally create microstresses by encouraging more collaboration … and what we can do about it Some specific tips we can all follow to reduce the negative effects of microstresses _________________________________________________________________________________________Episode Timeline:00:00—Highlight from today's episode00:49—Introducing Rob + The topic of today's episode2:30—If you really know me, you know that...3:21—What is your definition of strategy?3:47—Can you start by defining a microstress to us?5:54—Why do microstresses have such a lasting impact?7:55—Could you break down the different types of microstresses outlined in your book?11:16—What can an individual do to reduce the impact of microstresses?13:12—What do high-performing happy people do differently?14:51—Should we as leaders be looking to create moments of connection in org structure?18:45—Does mission or purpose allow us to coordinate behavior without requiring as much interaction between people?20:27—What do people get wrong about understanding microstresses?21:49—How can people follow you and connect with you to continue learning from you?__________________________________________________________________________________________Additional Resources: Personal page: https://www.robcross.org/Newest Book: https://www.robcross.org/resources/books/the-microstress-effect/Linkedin: https://www.linkedin.com/in/crossrobTwitter: https://twitter.com/RobCrossNetwork

Outthinkers
#93—Rob Cross: Reducing the Effects of Microstress through Organizational Networks

Outthinkers

Play Episode Listen Later Jun 9, 2023 22:56


Rob Cross has studied the underlying network dynamics of effective organizations and the collaborative practices of high performers for more than 20 years. Through research and writing, speaking and consulting, and courses and tools, Rob's network insights are transforming the way people lead, work and live in a hyper-connected world.He is the Edward A. Madden Professor of Global Leadership, Babson College and co-founder and current research director of the Connected Commons, a consortium of over 100 leading organizations accelerating network research and practice.In his latest book, The Microstress Effect, co-authored with Karen Dillon, Rob delves into findings that show that our interactions with other people – even those we care most about – trigger an avalanche of small stresses that snowball to the point where it affects our personal well-being. This is a growing issue as companies move toward smaller teams and greater collaboration across teams. In this episode, he shares:What microstresses are and how they can impact the workplace and collaboration within teams The surprising effects that microstresses have on our health, mental state, and organizations' effectiveness Why managers accidentally create microstresses by encouraging more collaboration … and what we can do about it Some specific tips we can all follow to reduce the negative effects of microstresses _________________________________________________________________________________________Episode Timeline:00:00—Highlight from today's episode00:49—Introducing Rob + The topic of today's episode2:30—If you really know me, you know that...3:21—What is your definition of strategy?3:47—Can you start by defining a microstress to us?5:54—Why do microstresses have such a lasting impact?7:55—Could you break down the different types of microstresses outlined in your book?11:16—What can an individual do to reduce the impact of microstresses?13:12—What do high-performing happy people do differently?14:51—Should we as leaders be looking to create moments of connection in org structure?18:45—Does mission or purpose allow us to coordinate behavior without requiring as much interaction between people?20:27—What do people get wrong about understanding microstresses?21:49—How can people follow you and connect with you to continue learning from you?__________________________________________________________________________________________Additional Resources: Personal page: https://www.robcross.org/Newest Book: https://www.robcross.org/resources/books/the-microstress-effect/Linkedin: https://www.linkedin.com/in/crossrobTwitter: https://twitter.com/RobCrossNetwork

The COSMIC Bridge
Finding Freedom at Work and at Home - Ep29 Christine Armstrong

The COSMIC Bridge

Play Episode Listen Later Jun 7, 2023 50:53


Christine helps you to understand the new world of work, and what makes people and companies successful and productive.Her job is to conduct and review the research into what works and what doesn't. To deliver practical strategies to improve productivity, communication, retention and well-being, based on what real people working in real teams are experiencing. In this podcast she discusses her life and journey to where she is today, some of the research she's conducted, strategies for your success at work and home, and so much more.To find out more about Christine, the resources she mentions and to get in touch:- Christine's LinkedIn: https://www.linkedin.com/in/thechristinearmstrong/ - Armstrong and Partners Website: https://www.armstrongpartners.co.uk/- Dr. Bill Mitchell's Book: https://www.amazon.com/No-Time-Breathe-Navigating-Happiness/dp/1472972988 - Rob Cross and Karen Dillon's Book: https://www.amazon.com/Microstress-Effect-Little-Things-Problems-ebook/dp/B0B5YDDR7F Podcast Chapters:0.00 - Trailer and Intro1.09 - The Worst Job!4.42 - Using Intuition14.40 - Creating a Good Environment at Work20.28 - Learning Public Speaking23.20 - Keeping Virtual Audiences Engaged26.12 - Thoughts on Hybrid Work32.14 - Demographics and Where People Want to Work37.56 - Tips for Mental Health When Working Remote42.52 - What Are Micro Stresses?45.09 - Having Activities Out of Work47.28 - What Advice Would You Give to Your Younger Self?49.26 - Outro and Takeaways(Michael Hanson is the host of the COSMIC Bridge podcast that inspires its listeners to find their higher purpose and connect their material and spiritual life through stories of breathwork teachers, shamans and stroke survivors. He is also the CEO of Growth Genie, an international B2B sales consultancy)

Everything Thought Leadership
Everything Thought Leadership – Karen Dillon on the Many Microstresses of Thought Leadership

Everything Thought Leadership

Play Episode Listen Later May 31, 2023 39:14


11:11 – Microstresses Plaguing Thought Leaders & Thought Leadership Professionals 28:14 – The Biggest Challenges Developing Content for "The Microstress Effect" (Karen's book) 30:48 – How Karen has Managed her Thought Leadership Career Turns 34:32 Recognizing the Microstresses We Can Create for Other People Thought leadership has always been a highly stressful profession, and that stress continues to increase. In a world in which anyone with social media savvy can build a strong online following, the demands on thought leaders to continually communicate compelling expertise have risen sharply. Those demands also have increased for the people who help thought leaders get recognized: marketers, editors and ghostwriters, researchers, event organizers, book and speaker agents, graphic and interactive designers, and more. Bob recently spoke with Karen Dillon, co-author (with Rob Cross) about her new book “The Microstress Effect: How Little Things Pile Up and Create Big Problems – and What to Do About It.” Karen comes to this topic with powerful credentials: She is both an acclaimed thought leader (co-author of three books with the late, legendary Harvard Business School Professor Clayton Christensen) and a top thought leadership professional. She was the editor of Harvard Business Review from 2003 to 2011, and since 2017 has been editorial director at the consultancy BanyanGlobal Family Business Advisors. In this episode of Everything Thought Leadership, Karen explains the microstresses that can overwhelm both thought leaders and thought leadership professionals – and what everyone can do to “de-stress” their lives. You won't want to miss these actionable tips for taking better control of your thought leadership career.

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics
287. Unlocking the Microstress Mystery with Dr. Rob Cross

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

Play Episode Listen Later May 12, 2023 50:01


The manner in which we communicate plays an essential role in contributing to or easing microstress. With the proliferation of remote work and numerous communication channels, it is vital to be mindful and intentional in our communication with colleagues and acquaintances. Establishing positive communication norms can alleviate microstress and create a more collaborative and productive work environment. Rob Cross highlighted the need for thoughtful communication in his conversation with Melina Palmer. He shared that teams should establish clear communication norms, such as using bullet points rather than lengthy paragraphs, avoiding unnecessary CC in emails, and refraining from sending messages after a particular time. By adopting such positive communication practices, teams can work towards fostering a supportive workplace culture and minimizing the impact of microstress on all members. Unveil the methods for recognizing and neutralizing everyday workplace microstressors to elevate your work experience. Comprehend the ramifications of toxic relationships on your well-being and establish pathways for transformation. Benefit from Rob Cross's research on the microstress effect and its applications to your personal and professional sphere. Refine your communication skills to address microstress mindfully and cultivate enriching connections. Bring about small alterations that result in remarkable betterment of your holistic well-being. Show Notes: 00:00:00 - Introduction, Host Melina Palmer introduces Dr. Rob Cross, who is the Edward A. Madden Professor of Global Leadership at Babson College and the co-founder and director of the Connected Commons. The episode is about the new book he co-authored with Karen Dillon, The Microstress Effect. 00:03:02 - Background, Rob Cross talks about his background and his work with the Connected Commons, a consortium of over 150 leading organizations that sponsor research into ways of looking at networks and relationships in organizations. 00:06:32 - The Impact of Negative Relationships, Social psychology has shown that the negative interactions we have tend to have 3x to 5x the impact of the positive. Rob Cross shares his thoughts on the best practices for organizations to cultivate relationships that positively impact their employees' wellbeing. 00:08:15 - Resilience and Connections, Resilience is not just about grit and fortitude. It's about how we fall back on others in difficult times. Rob Cross discovered that there are eight predictable things we get from others when we have the connections in our lives. Without these, it's harder to navigate through difficult times. 00:12:23 - Understanding Microstress, Rob Cross shares how he stumbled onto the idea of microstress through his research. He found that there are 14 pretty consistent types of microstress that tend to accumulate around us each day and week at a pace and volume our brains just aren't designed to handle. These microstresses grow behind the scenes in a way that sneaks up on us until they become overwhelming. 00:14:55 - The Impact of Microstress, Rob discusses the impact of microstress on one's life, particularly when they are not aware of it. He talks about how the stress is just beneath the surface of awareness and can be creeping up on us. 00:17:09 - Types of Microstress, Rob explains that microstressors can come from different sources, including emails, instant messaging applications, and team collaborative spaces. He shares that it affects the metabolism differently, and people under this form of stress metabolize their meals differently. 00:22:44 - Cascading Effects of Microstress, Rob shares that microstressors can lead to cascading effects that people don't often think about. For example, a leader or stakeholder that shifts expectations can cause extra work, and employees may have to protect their team and go back into the team to keep engagement high. 00:24:24 - Tips on Dealing with Microstress, Rob suggests a table in the book with the 14 microstressors and categories of people where they come from, and answering three questions around them. He advises people to think about which stressors have become systemic in their lives and what stress they are creating for others. Rob also mentions the importance of finding groups outside of one's profession that they can be an authentic part of. 00:27:15 - Avoiding Getting into the Minutiae, Rob suggests focusing on getting out of the minutiae by finding groups outside one's profession that one can be an authentic part of. He shares that people who are happiest in this work typically have at least two or three groups outside their profession. 00:28:27 - The Impact of Traumatic Events, When experiencing a traumatic health diagnosis or event, people often reflect on what previously seemed important and realize it was insignificant. Those who maintain dimensionality in their life are better equipped to handle such events. Reflecting on interactions and adapting them can have a significant impact on how one feels day-to-day. 00:30:24 - The Impact of Communication on Stress, Poor communication habits, such as overdramatizing gossip or sending excessive emails, can lead to unnecessary stress and negative work interactions. Thoughtful and intentional communication, such as establishing positive norms and reducing unnecessary communication, can help reduce microstressors. 00:34:06 - Decreasing Collaboration Overload, Collaboration overload, where the amount of collaboration outweighs the increase in work, is a significant source of microstressors. By creating positive norms, such as bullet points instead of long paragraphs, or agreeing on a set number of emails per day, the collaborative footprint of work can be reduced. 00:37:36 - The Impact of Small Communication Habits, Small communication habits, such as sending vague or poorly-worded emails or leaving a negative aftertaste in interactions, can accumulate and have a significant impact on work stress levels. Thoughtful interactions, such as being intentional with emails or setting clear expectations for team collaborations, can help reduce microstressors. 00:41:20 - The Impact of Trust and Expectations, Lack of trust and unclear expectations can lead to stress when working on collaborative projects. People often work harder to compensate for small misses from team members, perpetuating the cycle of stress. Setting clear expectations and building trust can help reduce microstressors in collaborative work environments. 00:42:12 - Drains to Capacity, The 14 microstressors that affect our ability to get work done can be categorized as drains to capacity that hit us emotionally (such as worry or concern for people we care about), or value disconnects, where we slowly feel interactions moving us away from who we set out to be. 00:43:28 - Counterfactual Thinking, Dwelling on what had happened or what might happen in the future can be a big contributor to microstress. This can be interactions abroad where we are trying to protect our team, family, or friends. It can also be a conflictual conversation that needs to happen, which can cause disproportionate stress. 00:45:23 - Specific Ways to Manage Conflictual Conversations, Conflictual conversations can be cathartic and good for people if we keep things data-driven and do specific things. We tend to think a lot about it before, during, and after the interaction, and this can cause stress. There are specific ways to handle conflictual conversations that can reduce stress. 00:47:10 - Importance of Small Stuff, Small stressors in our lives and those of people around us can cause massive amounts of stress that are totally unnecessary. Often, we don't realize the impact that our actions are having on others. The book, The Microstress Effect, provides charts and mockups of questions to ask and ways to work through microstress to have an impact on our lives and those around us. 00:49:31 - Closing Thoughts, Melina's top insights from the conversation, and items for you to consider as you implement what you learn. What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Join the BE Thoughtful Revolution – our free behavioral economics community, and keep the conversation going! Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.   Get the Books Mentioned on (or related to) this Episode: The Microstress Effect, by Rob Cross and Karen Dillon The Fun Habit, by Mike Rucker Happier Hour, by Cassie Holmes Getting Along, by Amy Gallo  What Your Employees Need and Can't Tell You, by Melina Palmer   Connect with Rob:  Rob on Twitter Rob on LinkedIn Rob's Website Top Recommended Next Episode: Counterfactual Thinking (ep 286) Already Heard That One? Try These:   The Fun Habit, with Mike Rucker (ep 251) Happier Hour, with Cassie Holmes (ep 257) Negativity Bias (ep 223) Find Your Purpose, with Gina Bianchini (ep 263) The Importance of Connection, with Nick Epley (ep 265) Framing (ep 16) IKEA Effect (ep 112) Prefactual Thinking (ep 232) The Speed and Economics of Trust, with Stephen M.R. Covey (ep 148) Reciprocity (ep 238) Getting Along, with Amy Gallo (ep 269) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter

The Big Self Podcast
Stress is psychologically based: Shelley starts at the source, our personality patterns

The Big Self Podcast

Play Episode Listen Later May 10, 2023 10:47


Big Self Show hosts, Chad and Shelley get together to explore their takeaways from Chad's conversation with Rob Cross and Karen Dillon and their new book, The Microstress Effect. Shelley emphasizes the important role that our own personality plays in creating the ongoing conditions of our stress. She opens up about a couple of ways her own personality has dictated the terms of her ongoing stress patterns.Time Stamps:1:18--Most of the stress we experience is psychologically based3:04--Shelley describes two addictive patterns in her own personality's operating system5:36--Can we always disrupt what our personality patterns are doing when we're surrounded by the conditions of our culture? Show Notes:The Microstress Effect: How Little Things Pile Up and Create Big Problems -- and What To Do About ItReady to learn how to improve your team's communication, trust, leadership, or overall performance? We are booking workshops for Q2 and Q3 as we speak. We offer two-hour, half-day, and full-day training. Your team will come away with tools to improve performance immediately, as well as how to implement cultural changes you want to embody. Reach out and book a discovery call with Chad and let's have a conversation about what your team or organization needs and we can get you scheduled now. Want to learn more about the role stress plays in your life, and discover your blueprint for how to handle it based on your Enneagram type and subtype? Order a copy of Chad's book Shock Point or order an ebook here.Leave us a review and subscribe on Apple iTunes or Subscribe on SpotifyFind us at bigselfschool.comJoin us on LinkedIn

The Remarkable Leadership Podcast
The Microstress Effect with Karen Dillon

The Remarkable Leadership Podcast

Play Episode Listen Later May 10, 2023 39:10


https://www.karendillon.net/

karen dillon microstress effect
Lancefield on the Line
Karen Dillon & Rob Cross: Managing your microstresses

Lancefield on the Line

Play Episode Listen Later May 10, 2023 37:48


Do you let the little things get to you as a leader?Everyone has those moments of irritability that you regret afterwards. You were stressed. It happens, doesn't it? But it doesn't have to if you know how to manage your microstresses and what causes them. As a leader you can be more resilient and create a stronger, richer identity if you know how to deal with microstress.Karen and Rob reveal not only how to identify your microstresses but also what impact they are having on your co-workers, family, and friends. They delve into strategies you can take to keep a sense of perspective and enjoy the moment more. We also get insights into what they do to manage their own microstress. Get ready for lots of actionable tips to get a grip on your microstress.“A telltale sign of microstress is that you may be triggering unintentionally, and it almost always come back on you.”  You'll hear about:The difference between micro and macrostressersHow do you recognise a microstress?How to use knowledge of microstress to improve performanceWhat are the most harmful microstresses?Research findingsWhy a rich multi-dimensional life inoculates life's stressesActions they have taken to reduce microstressWhat impact do they want on the world?Tips for leaders to reduce micro stresses About Karen:Karen is the co-author of 3 books with Clayton Christensen: "The Prosperity Paradox: How Innovation Can Lift Nations Out of Poverty"; Wall Street Journal best-seller "Competing Against Luck: The Story of Innovation and Customer Choice"; and New York Times best-seller "How Will You Measure Your Life?She is currently the Editorial Director of BanyanGlobal Family Business Advisors.About Rob:Rob is the Edward A. Madden Professor of Global Leadership at Babson College, Founder and Chief Research Scientist at Connected Commons (a consortium of over 150 leading organizations accelerating network research and practice), and author of Beyond Collaboration Overload as well as over 50 articles, many of which have won awards, in top scholarly outlets.Karen & Rob's resources:• Rob Cross profile and resources: https://www.robcross.org/• Karen Dillon profile and resources: https://www.karendillon.net/• Book: https://www.robcross.org/resources/books/• HBR article: https://hbr.org/2023/02/the-hidden-toll-of-microstress My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively.Subscribe to my YouTube channel (http://bit.ly/3cFGk1k) to watch the conversation.Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas. For more details about me:·      Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals.·      About me (https://bit.ly/3LFsfiO).·      Examples of my writing (https://bit.ly/3O7jkc7).·      Engage with me on LinkedIn (https://bit.ly/2Z2PexP) and  Twitter (https://bit.ly/36XavNI).

The Innovation Show
Karen Dillon - The Microstress Effect

The Innovation Show

Play Episode Listen Later May 8, 2023 71:03


C.S. Lewis once said, “Good and evil increase at compound interest. That's why the little decisions we make every day are of infinite importance. the smallest good act today is the capture of a strategic point from which, a few months later, you may go on to victories you never dreamed of” This quote came to mind as I pondered today's book. Just as the good things we do compound over time, so too do the not-so-good things, it was jinn Dryden who wrote first we make our habits then our habits make us. This is the case for the daily stresses we tolerate, our guest calls these microstresses. “Microstress: tiny moments of stress triggered by people in our personal and professional lives; stresses so routine that we barely register them but whose cumulative toll is debilitating.” In its annual State of the Workplace survey, Gallup concluded that only 33 per cent of those surveyed were“thriving” in their well-being, with 44 per cent of employees reporting experiencing “a lot” of stress in a typical workday—a record high.1 But little recognised or adequately studied is the toll of this new form of stress. The toll is so subtle that we barely register it, but the cumulative effect can derail even high performers, both personally and professionally. We welcome the author of "The Microstress Effect" Karen Dillon

The Big Self Podcast
The Big Effect of Seemingly Small Stress with Rob Cross and Karen Dillon

The Big Self Podcast

Play Episode Listen Later May 8, 2023 31:50


Welcome to Season 5 of the Big Self Show, episode 122!We kick off this season with an exploration from a brand new release, The Microstress Effect, by Rob Cross and Karen Dillon. Conventional wisdom for coping with stress has often focused on finding ways to "steel" yourself to endure, through such practices as mindfulness and meditation. And recent research has highlighted the importance of relationships to our physical and mental well-being. We have probably heard that loneliness has been linked to cardiovascular disease, depression, anxiety and numerous other ailments. This is all important data, but hugely important in the scope of the work is to figure out what to do about and how to make life better here and now.Finding ways to identify and remove negative interactions can make a significant difference in your life. And that's what our conversation was all about.Time Stamps:3:56--Microstress defined5:50--An accumulation until the question, "How did I get here?"6:40--The 14 micro stresses10:30--Are we more stressed or less stressed since the pandemic?12:20--The conundrum of being so incredibly stressed and yet we also have so much more control over what we do with our time16:38--How leaders can inadvertently cause stress in their teams19:07--What we can learn from the ten percenters25:15--How mindfulness and yoga can help, but sometimes just to increase your capacity to managing your internal grit26:10--How connections are vital in building resilience27:45--The single takeaway our audience must getShow Notes:The Microstress Effect: How Little Things Pile Up and Create Big Problems -- and What To Do About ItBe sure and grab yourself a copy of Chad's groundbreaking book on stress, Shock Point: The Enneagram in Burnout and StressLeave us a review and subscribe on Apple iTunes or Subscribe on SpotifyFind us at bigselfschool.comJoin us on LinkedIn

stress burnout conventional rob cross karen dillon microstress effect create big problems
Curious Minds: Innovation in Life and Work
CM 238: Rob Cross and Karen Dillon on How to Handle Microstress

Curious Minds: Innovation in Life and Work

Play Episode Listen Later Apr 24, 2023 41:01


Small things add up. And, for the most part, that's a good thing. Like taking the stairs to get more exercise or swapping out something sugary for a piece of fruit. Over time, small actions like these can add up to a healthier lifestyle. Yet there are times when the small things that add up work against our well-being. Every time your boss shifts your priorities. Each time you have to cancel connecting with a friend. Rob Cross and Karen Dillon take a closer look at these moments in their book, Microstress: How Little Things Pile Up and Create Big Problems – and What to Do about It. They explain how these seemingly small stresses can, over time, have a damaging effect on our physical and emotional well-being. They also share effective ways to handle them. Episode Links The Hidden Toll of Microstress The Microstress Effect Fight Back Against Microstress Narrative Economics with Robert Shiller The Team Learn more about host, Gayle Allen, and producer, Rob Mancabelli, here. Support the Podcast If you like the show, please rate and review it on iTunes or wherever you subscribe, and tell a friend or family member about the show. Subscribe Click here and then scroll down to see a sample of sites where you can subscribe.

rob cross karen dillon create big problems
Get Reworked
Rob Cross and Karen Dillon on What Microstress Is Doing to Our Work and Our Lives

Get Reworked

Play Episode Listen Later Apr 24, 2023 33:27


When we hear the word "erosion" we tend to think of nature: water erosion, soil erosion, wind erosion. But much like the natural elements, daily stressors can wear us humans down too.   In this episode of Get Reworked, Karen Dillon and Rob Cross, co-authors of the book, "The Microstress Effect: How Little Things Pile Up and Create Big Problems — and What to Do about It," discuss how the incremental stresses we absorb every day are impacting our performance at work, our relationships and our lives.   "It just means that none of us are able to be our best selves. And we accept that we don't even think there's an alternative. That's what Rob's talking about with those interviews. The high-performers were successful from the outside perspective, but a lot of them were hanging on by a thread internally, and that cannot be the best performance," said Karen. Highlights of the conversation include: How we're all having our frog in the boiling water moment The three categories of microstresses How our workplace habits are adding to microstress What managers can do to minimize microstress for themselves and their teams What we can all do to reduce the impact of microstresses in our lives. Plus, host Siobhan Fagan talks with Rob and Karen about how our networks are part of the solution and how sometimes you just have to rise above. Listen in for more. Have a suggestion, comment or topic for a future episode? Send it to editors@reworked.co.

SUCCESS Insider
Brilliant Thoughts: How to Talk About Microstresses with Rob Cross & Karen Dillon

SUCCESS Insider

Play Episode Listen Later Apr 21, 2023 53:49


At the end of the day, have you ever felt exhausted and stressed, even though you can't think of a good reason why? Turns out, there's a cause after all—microstresses, small moments and interactions that fly under the radar of our fight-or-flight response, but which affect our body just as regular stress does.  Rob Cross and Karen Dillon conducted myriad interviews for their new book, The Microstress Effect, and found that “the stress we create inevitably boomerangs back on us in a different form, and so the less you create, the less you have coming back,” according to Cross. Now, Cross, Dillon and Brilliant Thoughts host Tristan Ahumada discuss how relationships affect your well-being, moments in which Cross and Dillon have taken action to push back against microstresses in their own lives and how we can build resilience and emotional reserves to deal with microstresses in our day-to-day life. ---- Mentioned: “The Secret to Building Resilience” “Harvard Study of Adult Development” Rob Cross and Karen Dillon are authors of THE MICROSTRESS EFFECT: How Little Things Pile Up and Create Big Problems—and What to Do about It.See omnystudio.com/listener for privacy information.

cross brilliant rob cross karen dillon tristan ahumada microstress effect create big problems
SUCCESS Talks
Brilliant Thoughts: How to Talk About Microstresses with Rob Cross & Karen Dillon

SUCCESS Talks

Play Episode Listen Later Apr 21, 2023 53:49


At the end of the day, have you ever felt exhausted and stressed, even though you can't think of a good reason why? Turns out, there's a cause after all—microstresses, small moments and interactions that fly under the radar of our fight-or-flight response, but which affect our body just as regular stress does.  Rob Cross and Karen Dillon conducted myriad interviews for their new book, The Microstress Effect, and found that “the stress we create inevitably boomerangs back on us in a different form, and so the less you create, the less you have coming back,” according to Cross. Now, Cross, Dillon and Brilliant Thoughts host Tristan Ahumada discuss how relationships affect your well-being, moments in which Cross and Dillon have taken action to push back against microstresses in their own lives and how we can build resilience and emotional reserves to deal with microstresses in our day-to-day life. ---- Mentioned: “The Secret to Building Resilience” “Harvard Study of Adult Development” Rob Cross and Karen Dillon are authors of THE MICROSTRESS EFFECT: How Little Things Pile Up and Create Big Problems—and What to Do about It.See omnystudio.com/listener for privacy information.

cross brilliant rob cross karen dillon tristan ahumada microstress effect create big problems
Brilliant Thoughts with Tristan Ahumada
How to Talk About Microstresses with Rob Cross & Karen Dillon

Brilliant Thoughts with Tristan Ahumada

Play Episode Listen Later Apr 21, 2023 53:49


At the end of the day, have you ever felt exhausted and stressed, even though you can't think of a good reason why? Turns out, there's a cause after all—microstresses, small moments and interactions that fly under the radar of our fight-or-flight response, but which affect our body just as regular stress does.  Rob Cross and Karen Dillon conducted myriad interviews for their new book, The Microstress Effect, and found that “the stress we create inevitably boomerangs back on us in a different form, and so the less you create, the less you have coming back,” according to Cross. Now, Cross, Dillon and Brilliant Thoughts host Tristan Ahumada discuss how relationships affect your well-being, moments in which Cross and Dillon have taken action to push back against microstresses in their own lives and how we can build resilience and emotional reserves to deal with microstresses in our day-to-day life. ---- Mentioned: “The Secret to Building Resilience” “Harvard Study of Adult Development” Rob Cross and Karen Dillon are authors of THE MICROSTRESS EFFECT: How Little Things Pile Up and Create Big Problems—and What to Do about It.See omnystudio.com/listener for privacy information.

cross rob cross karen dillon tristan ahumada microstress effect create big problems
Out of the Comfort Zone
Microstress: The Cause and the Cure with Rob Cross and Karen Dillon

Out of the Comfort Zone

Play Episode Listen Later Apr 21, 2023 56:28


The impact of stress is not a new topic. However, have you stopped to think about all the tiny, almost unrecognizable things that happen in the course of the day. They hardly register as typical stress but they do add up. The phenonmenon is called “Microstress”. Tune in to hear what you can do about it.

Out of the Comfort Zone
Microstress: The Cause and the Cure with Rob Cross and Karen Dillon

Out of the Comfort Zone

Play Episode Listen Later Apr 21, 2023 56:28


The impact of stress is not a new topic. However, have you stopped to think about all the tiny, almost unrecognizable things that happen in the course of the day. They hardly register as typical stress but they do add up. The phenonmenon is called “Microstress”. Tune in to hear what you can do about it.

How to Be Awesome at Your Job
858: Managing Small Stresses Before They Create Big Problems with Rob Cross

How to Be Awesome at Your Job

Play Episode Listen Later Apr 20, 2023 43:42


Rob Cross explains the dangers of microstress and provides practical solutions to build your resilience. — YOU'LL LEARN — 1) Why microstress is a much larger problem than we think. 2) Three types of microstress to watch out for. 3) Three solutions for when someone's causing microstress. Subscribe or visit AwesomeAtYourJob.com/ep858 for clickable versions of the links below. — ABOUT ROB — Rob Cross is the Edward A. Madden Professor of Global Leadership at Babson College and the cofounder and director of the Connected Commons, a consortium of more than 150 leading organizations. He has studied the underlying networks of relationships within effective organizations and the collaborative practices of high performers for more than twenty years. Working with over 300 organizations and reaching thousands of leaders from the front line to the C-suite, he has identified specific ways to cultivate vibrant, effective networks at all levels of an organization and any career stage. He is the author of Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being and coauthor of THE MICROSTRESS EFFECT: How Little Things Pile Up and Become Big Problems—and What to do about it with Karen Dillon. • Book: The Microstress Effect: How Little Things Pile Up and Create Big Problems--and What to Do about It • Book: Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being • Website: RobCross.org • Website: Connected Commons — RESOURCES MENTIONED IN THE SHOW — • Book: Together: The Healing Power of Human Connection in a Sometimes Lonely World by Vivek Murthy — THANK YOU SPONSORS! — • Storyworth. Give the moms in your life something super special this Mother's Day with $10 off at StoryWorth.com/awesome See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Ellevate Podcast: Conversations With Women Changing the Face of Business
Episode 357: Reduce Your Stress By Tackling Microstresses, with Karen Dillon

Ellevate Podcast: Conversations With Women Changing the Face of Business

Play Episode Listen Later Apr 19, 2023 60:47


We sit down with Karen Dillon, author of The Microstress Effect, to discuss being exposed to second-hand and social stress, finding fulfillment in your life, and taking time for yourself.

The Small Business Edge Podcast with Brian Moran
The Micro Stress Effect: Don't Let Little Things Become Big Problems

The Small Business Edge Podcast with Brian Moran

Play Episode Listen Later Apr 19, 2023 59:28


In This Episode – Karen Dillon and Rob Cross are co-authors of The Micro Stress Effect, how Little Things Pile Up and Create Big Problems, and What to Do about It. Their book was released this week. I spoke with Karen about microstresses—what are they, what triggers them, and how can we best deal with them.

Read to Lead Podcast
471: The Microstress Effect with Karen Dillon

Read to Lead Podcast

Play Episode Listen Later Apr 18, 2023 40:39


One of my favorite authors is Clay Christensen, who has written books like The Innovator's Dilemma, Competing Against Luck, and How Will You Measure Your Life?. One thing several of his books have in common is a coauthor by the name of Karen Dillon. She's now cowritten another new book, this time with Rob Cross, […] The post 471: The Microstress Effect with Karen Dillon first appeared on Read to Lead Podcast.

Bloomberg Businessweek
Apple Readies Arsenal of New Headset Apps

Bloomberg Businessweek

Play Episode Listen Later Apr 18, 2023 48:49


Bloomberg News Technology Reporter Mark Gurman discusses Apple racing to build a trove of software and services for its upcoming mixed-reality headset and opening retail stores in India. Bloomberg Markets Anchor Jon Erlichman reports on Netflix first quarter results that missed the average analyst estimates. Karen Dillon, Editorial Director at BanyanGlobal Family Business Advisors, talks about her book The Microstress Effect: How Little Things Pile Up and Become Big Problems—and What to Do about It. Bloomberg Businessweek Editor Joel Weber and Bloomberg News AI Reporter Rachel Metz share the details of Rachel's Businessweek Magazine story Talk Therapy Enters the Era of Chatbots. And We Drive to the Close with Jeanette Garretty, Managing Director at Robertson Stephens. Hosts: Carol Massar and Madison Mills. Producer: Paul Brennan. See omnystudio.com/listener for privacy information.

Future of HR
“Overcoming the Microstress Effect” with Rob Cross and Karen Dillon, co-Authors of “The Microstress Effect: How Little Things Pile Up and Create Big Problems—and What to Do about It”

Future of HR

Play Episode Listen Later Apr 18, 2023 46:25


What is a micro stress and how are they impacting you personally and professionally? What can you do to reduce micro stress in your organization and in your personal life?My guest on this episode Is Rob Cross and Karen Dillon, co-Authors of “The Microstress Effect: How Little Things Pile Up and Create Big Problems—and What to Do about It”During our conversation, Rob, Karen, and I discuss:What a micro stress is and how it is impacting us in our everyday livesHow microstress is draining our capacity, depleting our emotions, and challenging our identityWhy negative interactions have 3 to 5 times the impact of positive interactionsHow to build resilience against microstress in our livesHow managers can reduce microstress on their teams and why it will improve performanceConnecting with Rob & Karen:Rob Cross on LinkedInKaren Dillon on LinkedInConsortium Web Site: Connected CommonsPersonal Web Site: Rob CrossNew Book: The MicroStress EffectThe Microstess Effect App (Apple or Google)

BCG Henderson Institute
The Microstress Effect with Rob Cross and Karen Dillon

BCG Henderson Institute

Play Episode Listen Later Apr 18, 2023 35:11


A “microstress,” as defined by Rob Cross and Karen Dillon in their new book of the same name, is a small amount pressure from our everyday interactions that is hardly perceived in the moment. But when many microstesses pile up, they become debilitating.Cross, the Edward A. Madden Professor of Global Leadership at Babson College in Wellesley, Mass., has studied the underlying networks of effective organizations and the collaborative practices of high performers for more than 20 years. Dillon is a former editor of Harvard Business Review and the author of such books as How Will You Measure Your Life? and Competing Against Luck.Together with Martin Reeves, Chairman of BCG Henderson Institute, they discuss the microstresses that drain capacity, deplete emotional reserves, and challenge identity. Although these pressures are impossible to eliminate, there are strategies—building resilience, leading a healthy life, and finding purpose—that can mitigate the impact, enabling people to reshape their interpersonal interactions and live more satisfied lives.Company leaders, the authors argue, should also be aware of microstress triggers hiding in plain sight: the burdens levied by our agile, collaborative way of working that can have damaging ripple effects.Key topics discussed:01:11 | The gravity of microstress07:29 | Types of microstress12:26 | Solutions to microstress19:04 | Microstress in organizations25:35 | Positive aspects of microstress29:14 | Where to start with countering microstressAbout the BCG Henderson InstituteThe BCG Henderson Institute is the Boston Consulting Group's think tank, dedicated to exploring and developing valuable new insights from business, technology, economics, and science by embracing the powerful technology of ideas. The Institute engages leaders in provocative discussion and experimentation to expand the boundaries of business theory and practice and to translate innovative ideas from within and beyond business. For more ideas and inspiration, sign up to receive BHI INSIGHTS, our monthly newsletter, and follow us on LinkedIn and Twitter.This podcast uses the following third-party services for analysis: Chartable - https://chartable.com/privacy

Afrobility: Africa Tech & Business
#63: Yoco - How the South African FinTech is scaling Point-of-Sale and other payment solutions to merchants across Africa

Afrobility: Africa Tech & Business

Play Episode Listen Later Apr 14, 2023 144:08


Overview: Today, we're going to talk about Yoco, the South African Point-Of-Sale FinTech company. We'll explore the story across the following areas: South African payments context Yoco's early history Yoco's Product & monetization strategy Yoco's Competitive positioning & potential exit options Overall outlook. This episode was recorded on Apr 9, 2023 Companies discussed: Yoco, Square, Flutterwave, PayFast, PayThru, PayU, DPO, Flutterwave, Paystack, Stripe, Ikhokha, MTN, Safaricom, Zapper, Visa, Interswitch, Nedbank, ABSA, FNB (First National Bank South Africa) & Wave Business concepts discussed: Merchants solutions, Points-of-Sale devices, SME Lending & hardware and software bundling Conversation highlights: (01:30) - Yoco context (07:30) - Africa / SA payments context (23:11) - Yoco Founding Story and Founders' background (40:45) - Fundraising and Growth (51:52) - Partnerships,  Acquisitions, and Team (59:20) - Key metrics (1:02:16) - Product Strategy (1:19:42) - Monetization strategy (1:30:50) - Competition (1:36:42) - Options for exit (1:49:06) - Bankole's overall thoughts and outlook (1:57:01) - Olumide's overall thoughts and outlook (2:07:14) - Recommendations and small wins Olumide's recommendations & small wins: Recommendation: I released my book called Firedom = FIRE (Financial Independence, Retire Early) + Freedom = personal finance and financial independence book. It was an incredible journey to get it out and I'm very excited about it. I think many people will really enjoy it. You can buy the audiobook, ebook or print here. Here's an excerpt from the full blog post announcement: Book Creation context: Around the end of 2022, I made a new friend when I met Samon, we instantly got along because we shared a lot in common: African immigrants who moved to America/Europe, worked in Management consulting and are in love with personal finance. We decided to embark on a project together and write a financial independence book we are calling Firedom!   What is Firedom book about? Living life intentionally + Personal finance + Financial independence + Personal Development + Freedom + Exploring your own unique path in life + Life adventures of two African immigrants Who is it for? Underdogs, outsiders, expats, nomads, minorities, immigrants interested in : Living their lives more intentionally to achieve Financial Independence Learning about people's life stories (turning points, challenges, flameouts, etc) Changing their mindset and psychological relationship with wealth Recommendation: Owl City - Unbelievable. I love the song so much because it reminds me of adventures and experiences growing up  Recommendation: Good Hair - Documentary by Chris Rock. Good shit. Reduced my ignorance level about African women hair Small win: Virgin Voyages cruise - First ever cruise. Very cool. Small win: No scrubs Karaoke on cruise. Too much fun. It was an experience. Bankole's recommendations & small wins: Recommendation: Economist Article on Nitrogen & Asake - 2:30 Small win: Moderating a panel at the Harvard Business School Africa Business Conference Other content: The Prosperity Paradox by Efosa Ojomo, Karen Dillon, Clay Christensen, Adyen pricing page & PayFast pricing page Listeners: We'd love to hear from you. Email info@afrobility.com with feedback! Founders & Operators: We'd love to hear about what you're working on, email us at info@afrobility.com Investors: It would be great to link up with you. Contact us at info@afrobility.com Join our substack mailing list where discuss more & find all episodes on Afrobility.com

FranklinCovey On Leadership with Scott Miller
Karen Dillon: The Microstress Effect

FranklinCovey On Leadership with Scott Miller

Play Episode Listen Later Apr 11, 2023 33:53


Join NYT bestselling author Karen Dillon as she demystifies a powerful force in our everyday lives that can be challenging to name, yet it's something we all experience: microstress. Karen speaks about the hidden epidemic of small moments of anxiety that infiltrate both our work and personal lives, and outlines what you can do to fight back. • Manage Your Time Like a Pro: 7 Tips for Doing What Matters Most - Hard-working professionals should be spending more time on their long-term goals. We can help. http://pages.franklincovey.com/manage-your-time-like-a-pro-7-tips-doing-what-matters-most-p.html • Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj

tips karen dillon microstress effect
The Innovation Show
Karen Dillon - Part 2: How Will You Measure Your Life?

The Innovation Show

Play Episode Listen Later Mar 13, 2023 44:01


Our guest was the Harvard Business Review editor until 2011, when today's book changed her life. She graduated from Cornell University and Northwestern University's Medill School of Journalism. In 2011 she was named by Ashoka as one of the world's most influential and inspiring women. She is also an incredible author and has co-authored with the late Clayton Christensen. She is here today to discuss the concepts of one of my favourite books, which also changed my life's direction.    We welcome back for part 2, the co-author of How Will You Measure Your Life? Karen Dillon.  Find Karen here: https://www.karendillon.net

The Innovation Show
Karen Dillon - How Will You Measure Your Life?

The Innovation Show

Play Episode Listen Later Mar 12, 2023 62:49


Our guest was the Harvard Business Review editor until 2011, when today's book changed her life. She graduated from Cornell University and Northwestern University's Medill School of Journalism. In 2011 she was named by Ashoka as one of the world's most influential and inspiring women. She is also an incredible author and has co-authored with the late Clayton Christensen. She is here to discuss the concepts of one of my favourite books, which also changed my life's direction. We welcome the co-author of How Will You Measure Your Life? Karen Dillon. Find Karen here: https://www.karendillon.net

The Innovation Show
Netflix Blockbuster and The Innovators Dilemma with Matt Christensen

The Innovation Show

Play Episode Listen Later Dec 15, 2022 9:33


The work of Clayton Christensen changed my worldview and, ultimately, my life. I have been lining up all his co-authors to celebrate his life and share his theories. We have been interviewing each of these great thinkers over the last few months and into 2023. We will bring you each of those episodes in chronological order of his book releases. It includes Matt Christensen, Clay's son and CEO of Rose Park Advisors, Rita McGrath, Joseph L. Bower, Michael Raynor, Scott D. Anthony Hal Gregerson, Taddy Hall Bob Moesta, Michael B. Horn Efosa Ojomo and Karen Dillon. Coming Jan 23, 2023

Podcastul Starea Natiei
Podcast #VN Vocea Nației #165

Podcastul Starea Natiei

Play Episode Listen Later Nov 19, 2022 50:56


#VN 165 🎙 19 noiembrie 2022 cu Dragoș Pătraru Capitalismul e cel mai prost sistem economic. Însă asta doar dacă le excluzi pe celelalte. În episodul 165 din Vocea Nației: Dacă suntem niște oameni egoiști, interesați doar pe maximizarea propriilor beneficii, așa cum ne descriu modelele economice, de ce plătim ceea ce consumăm într-un restaurant? 1.000 de directori executivi, care încasează de sute de ori mai mult decât angajații lor, trec prin experimentul de gândire propus de John Rawls. Capitalismul e ca o mașină în care ai nevoie de centuri de siguranță. Cum arată o astfel de centură? Principiile propuse de economistul Ha-Joon Chang pentru construirea unui sistem economic mai bun. Audiție plăcută! -------------------------------------- Recomandări: 23 de lucruri care nu ți se spune despre capitalism – Ha-Joon Chang Economie utilă pentru vremuri dificile – Abhijit Banerjee și Esther Duflo Doughnut Economics – Kate Raworth Mission Economy – Mariana Mazzucato The Entrepreneurial State – Mariana Mazzucato Paradoxul Prosperității - Clayton Christensen, Efosa Ojomo și Karen Dillon

The Disruptive Voice
The Disruptive Voice's 100th Episode - Anomalies Wanted

The Disruptive Voice

Play Episode Listen Later Nov 8, 2022 58:22


Many listeners will know that Clay had a homemade “Anomalies Wanted” sign in his office at Harvard Business School – it was the backbone of his approach to research and theory building, as he worked to strengthen and refine his frameworks over the years. Many past guests on this podcast, when asked about what made Clay such a powerful thinker and teacher, responded saying that he was humble, that he was open to learning from everyone, and that he was always on the lookout for anomalies. Specifically, Clay viewed anomalies not as threats to the viability or applicability of his work but – quite the opposite – as presenting opportunities to learn and to improve the frameworks. In this episode, you'll hear from a number of people who were near and dear to Clay, all of whom share their reflections and insights on the theme of "Anomalies Wanted." Thank you to the following individuals for their participation in this 100th episode project: Derek van Bever, Tom Bartman, Cliff Maxwell, Jon Palmer, Karen Dillon, Bob Moesta, Michael Horn, Max Wessel, Scott Anthony, and Ann Christensen. Thank you also to Tracy Kim Horn for getting this podcast off the ground back in 2016; to Craig McDonald for his work behind the scenes, overseeing the recording sessions; to our many wonderful guests and hosts; to our listeners, for tuning in and for sharing The Disruptive Voice with others; and, of course, to Clay, who continues to inspire us. We look forward to the next 100 episodes and to the discovery of those anomalies that we'll undoubtedly uncover along the way. If you have anomalies to share with us, please do reach out! Anomalies Wanted.  

Founder's Journal
Top Lessons from “How Will You Measure Your Life?”

Founder's Journal

Play Episode Listen Later Mar 18, 2022 15:20


In this episode, I'm sharing two of my favorite lessons from my current Founder's Book Club Book, “How Will You Measure Your Life?” by Clayton Christensen, James Allworth, and Karen Dillon.  Check out the full transcript at https://foundersjournal.morningbrew.com to learn more, and if you have any ideas for our show, email me at alex@morningbrew.com or my DMs are open @businessbarista.