CanadianSME Magazine was created through the passion and admiration for entrepreneurs. With SMEs playing such a crucial role in Canada’s business industry and contributing greatly to the economy, CanadianSME was built to provide a much-needed support system for hard working business owners. Because we understand the importance of SMEs when it comes to building a stronger more diverse economy and that they can initiate job creation and growth, we’ve created a platform that provides support and expertise knowledge to these entrepreneurs. By taking the time to research important content that we believe can be beneficial for entrepreneurs, we are ensuring that their entrepreneurship journey is successful.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI-driven platforms are modernizing the Canadian insurance sector, transforming complex workflows into actionable business results in 2026. Joining us is Jeff Barsalou, Co-Founder and Chief Revenue Officer of QuickFacts, who shares insights on digital transformation, AI in B2B sales, and building a family-led Insurtech leader with near-zero customer churn. Key Highlights Insurance Transformation: Jeff explains how technology is modernizing Canadian brokerage operations. AI in B2B Sales: Jeff discusses AI's role in reshaping business development strategies. Customer Trust: Jeff highlights maintaining trust at scale for long-term growth. Workflow Simplification: Jeff shows how Commercial Lines streamlines complex insurance processes. Family-Led Vision: Jeff shares how entrepreneurship and shared vision shape QuickFacts' success. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Digital transformation fails when technology moves faster than strategy. Today, we explore how businesses can turn complex systems, AI investments, and digital platforms into measurable growth outcomes. Joining us is Scott Snowden, Partner at Flywheel Strategic. A technology strategist and enterprise digital architect with two decades of experience, Scott helps B2B organizations simplify operations, improve user experiences, and build sustainable digital momentum. Key Highlights Digital Transformation Gaps: Why businesses struggle to turn technology investments into results. Practical AI Adoption: What separates successful AI strategies from failed initiatives. Digital Frameworks: How structured approaches protect margins during system upgrades. Future Disruptions: The technology trends reshaping mid-market businesses. Smarter Investments: Identifying software solutions that deliver real business value. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern organizations are transforming employee experience with AI-driven feedback and culture enablement. Joining us is Rob Catalano, Co-Founder and Chief Engagement Officer at WorkTango, a global HR tech pioneer recognized for building platforms that amplify workforce engagement and retention. Key Highlights Annual Surveys Are Outdated: Traditional surveys fail to capture real-time employee sentiment. AI-Driven Feedback: AI can convert employee input into actionable management insights. Recognition Boosts Performance: Structured recognition programs improve retention and productivity. Incentives Drive Engagement: Operational incentives increase training adoption and workforce motivation. HR Tech Mindset: Innovative platforms elevate the employee experience and organizational culture. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how brands can move beyond visibility and use strategic storytelling to influence real consumer behavior. Joining us is Andrew Wagar, President and CEO of Swerve Strategic Marketing. Andrew shares how PR, influencer marketing, and digital strategy come together to drive measurable growth. Key Highlights Influencer ROI: Andrew explains how influencer marketing can drive actual sales. Channel Synergy: Andrew shares how digital and influencer strategies boost conversions. PR Advantage: Andrew highlights why PR is the missing link in many campaigns. Scaling Smart: Andrew explains how small brands can grow without large budgets. 2026 Trends: Andrew outlines the key shifts shaping consumer marketing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down the operational mechanics of real startup growth and why structural foundations matter more than hype or valuations in 2026. Joining us is Elizabeth Thorsen, Owner and Principal at Elle Thorsen Consulting. Based in Vancouver, Elizabeth has 15+ years of experience guiding tech, climate, and innovation startups toward execution readiness and scalable growth. Key Highlights Fundable vs. Scalable: The difference between raising capital and building a business that lasts. Hype Gap: Why many startups crash after their first major funding round. VC Funding Disparity: The ongoing challenges women-led startups face in venture capital. Ecosystem Gaps: Missing pieces in Canada's startup and accelerator landscape. Responsible AI Growth: How businesses can adopt AI while maintaining sustainability and community impact. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore the transformation of higher education in an AI-powered world. In 2026, classrooms are shifting from content delivery to active application, requiring educators to focus on engagement, personalization, and interactive learning. Joining us is Eric Gardiner, Director of Thought Leadership at Top Hat, co-host of the Higher Listenings podcast, and advisor to over 900 institutions across North America. Key Highlights Educator's Role: Teachers now guide application and critical thinking, not just content delivery. Personalized Learning: ACE tools tailor the student journey to boost engagement. Tech ROI: Many institutions struggle to realize measurable returns from edtech investments. Content Evolution: AI transforms how course materials are created and delivered. Outdated Beliefs: Higher education must shift past traditional learning assumptions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore AI-ready enterprise networks and secure platform deployment for Canadian businesses. In 2026, scaling AI safely requires context-aware infrastructure, unified data connectivity, and robust cyber threat intelligence. Joining us is Raj Juneja, President of Cisco Canada. Key Highlights AI Network Foundations: Strong physical networks are critical for scaling AI workloads. Readiness Gap: Many Canadian companies lack network preparedness, affecting competitiveness. Secure AI Deployment: Trust-first infrastructure is essential for daily AI operations. Unified Platforms: Consolidated systems simplify monitoring and strengthen security. Innovation Ecosystems: Complex cloud and analytics leadership shapes partner networks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore experiential marketing and brand activations that break through digital fatigue. Joining us is Margot Silverstein, Associate Director of Growth at XMC, guiding national brand activations, sponsorship evaluation, and strategic partnerships across multiple industries. Key Highlights Experience Premium: Real-world brand experiences now outpace traditional digital ads. Sponsorship ROI: Measuring performance in real time maximizes impact and optimization. National Program Execution: Data-driven intention ensures large campaigns move the brand needle. Regulated Sector Creativity: Compliance and creativity coexist through strategic storytelling. Community & Leadership: Youth philanthropy strengthens corporate leadership and purpose. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore high-impact creative execution and building unified brand ecosystems. Joining us is Danielle McNeill, Co-Founder and Marketing Director at Definitely Real, leading strategy for their top-tier client roster including Arc'teryx and Nimmo Bay Resort. Key Highlights Brand Foundation: Branding must precede marketing to guide all creative efforts. Marketing Flow: Build a consistent marketing river rather than chasing one-off trends. Earned Growth: Small businesses can win through community and word-of-mouth marketing. Creative Preservation: AI challenges the sustainability of creative talent if unchecked. Mentorship Safety Net: Mentorship helps future-proof creative careers in an AI-driven world. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore marketing strategies for professional service and B2B firms navigating rising media costs. Joining us is Brian Brett, Director of Marketing and Communications at Smith + Andersen, guiding full-stack marketing, brand strategy, and client acquisition for one of Canada's premier engineering consultancies. Key Highlights Marketing on a Budget: Small businesses can build effective marketing functions cost-efficiently. B2B Marketing Strategies: Long-cycle industries require tailored, high-impact approaches. Communications vs. Marketing: Distinguishing these ensures clear strategic focus. Brand Equity: Strong branding helps firms escape commoditized markets. Corporate vs. Personal Relationships: Both are crucial in winning business. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore enterprise brand transformation, risk management, and alternative portfolio evolution. Joining us is Leisha Roche, Chief Marketing Officer at PICTON Investments, leading market repositioning for one of Canada's premier alternative investment firms. Key Highlights Brand as Growth Engine: Brand should drive strategic growth, not just marketing. Industry Transformation: Marketing can reshape an entire industry, not only a company. Investment Habits: PICTON is changing how the world approaches investing. Corporate Reinvention: Leaders must recognize when and how to reinvent business models. Leadership Mindset: Adopt a proactive mindset to navigate uncertainty and change. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore workplace technology, cybersecurity risks, and protecting modern business operations. Joining us is Ryan Oriwol, Sales Executive at Davidson Violette & Associates Inc., sharing insights on secure infrastructure, risk mitigation, and technology strategies for Canadian businesses. Key Highlights Cyber Misconceptions: Understanding the real cybersecurity risks facing small businesses. Connected Device Risks: How overlooked hardware can create security vulnerabilities. Penetration Testing: Strengthening defenses through proactive security assessments. Cyber Insurance Challenges: Why compliance requirements are increasing for SMEs. Risk Assessment: How security audits improve protection and reduce operational costs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore youth-led venture creation, equitable capital access, and the role of entrepreneurship in driving economic mobility for young Canadians in 2026. Joining us is Rob Ironside, Executive Director of League of Innovators, who shares insights on supporting high-potential, youth-led businesses, zero-equity accelerators, and building the skills necessary for the future of work. Key Highlights Youth Founder Challenges: Rob outlines the economic barriers young entrepreneurs face today. Zero-Equity Accelerator Model: Rob explains why LOI offers a free, zero-equity program. Entrepreneurship for Social Mobility: Rob discusses how startups can drive community impact. Future-of-Work Skills: Rob highlights why entrepreneurial skills are essential for the workforce. Physical Innovation Spaces: Rob shares how North House supports collaboration and growth for founders. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the evolving landscape of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) in 2026, highlighting why robust compliance is crucial for both financial and non-bank sectors. Joining us is Mondiu Jaiyesimi, Partner at MNP LLP, leading AML and ATF advisory in Ontario. He shares insights on emerging trends, rising expectations for fintech and iGaming, and the board's role in fostering a culture of compliance. Key Highlights Emerging AML Risks: Current trends and National Risk Assessment guidance for Canadian reporting entities. Non-Bank Expectations: Regulatory changes and practical challenges for iGaming, fintech, and PSPs. Board Engagement: How governance shapes compliance and involves boards without deep AML expertise. Program Optimization: Tips for building or updating AML programs and preparing for regulatory scrutiny. Core Takeaway: Key message for Canadian SMEs on confidently managing regulatory obligations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how to scale a specialized tech startup globally, drive cross-border team performance, and remain competitive in rapidly changing industries. Joining us is Erica Anderson, VP of Marketing & Product at Income Access, sharing her insights on growth strategy, international expansion, and navigating regulatory changes in Canada. Key Highlights Growth Journey: How Income Access has evolved over 17 years. Global Expansion: Lessons learned from scaling internationally. Regulatory Opportunities: Navigating Canada's digital betting markets. Acquisition Strategy: Managing culture during the Paysafe acquisition. Market Relevance: Keeping an established business competitive in 2026. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for scaling and modernizing professional services. Today, we focus on AI-driven wealth management and how advisors can protect client trust while reducing operational friction. Joining us is John Connell, Co-founder and CEO of Focal AI, Canada's leading secure AI assistant for financial planners. John has led high-growth tech initiatives at Microsoft, compliance platforms, and wealth management firms. Key Highlights AI Gaps in Wealth Management: Generic AI models often fail to address operational inefficiencies for advisors. Time-Saving Agentic Workflows: Native AI assistants expand client capacity without additional headcount. Data Security & Compliance: AI platforms must meet Canada-specific residency and regulatory standards. Adapting for Intergenerational Clients: Advisors need strategies to maintain trust with digitally native investors. Go-To-Market Lessons for Regulated Tech: Founders must navigate compliance while scaling in Canada's financial ecosystem. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore behavioral science insights that optimize team performance under pressure. Joining us is Tammy Arseneau, Founder and CEO of Cortical Consulting & Coaching, a global expert in organizational effectiveness and leadership alignment. Key Highlights Outpaced Leader: Many leaders struggle to manage growing operational complexity. Cost of Ambiguity: Workplace ambiguity directly lowers team performance. Behavioral Insights: Stress shapes team communication and decision-making. Change Management Pitfalls: Companies often mishandle organizational change. Practical Clarity: Clear frameworks improve team alignment and decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how industrial companies can modernize operations and build resilience through practical digital transformation and operations-first architecture in 2026. Joining us is Frederic Elias, Head of Growth at OnTarget Group, a licensed engineer and MBA with global field experience in high-stakes environments. He now helps Canadian construction and manufacturing firms modernize through the Microsoft ecosystem. Key Highlights Execution Lessons: Insights from high-stakes international field operations. Operational Mistakes: The biggest gaps in industrial digital readiness today. Driving Adoption: Why transformation projects fail and how leaders can succeed. Practical Automation: Cutting through AI hype to implement usable solutions. Optimized Operations: What a fully streamlined construction or manufacturing operation looks like. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore scaling service-based businesses, streamlining operations, and avoiding entrepreneur burnout in 2026. Joining us is Adriana Fierastrau, CEO of Ontario Assistant, sharing insights on systemizing back-end workflows, automations, and virtual support teams. Key Highlights Common Bottlenecks: Identifying the top operational hurdles in service-based businesses. High-Impact Automations: Simple automations that save hundreds of hours annually. AI vs. Human Support: How to decide between automation, AI, or hiring assistance. Burnout Signs: Recognizing when operations cause overwhelm and taking action. Immediate Relief: Quick steps leaders can implement this week to streamline operations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore the challenges and solutions for lone worker safety across small businesses in North America. Joining us is Lester Tiro, Marketing Manager at SafetyLine Lone Worker, who brings expertise in marketing, product storytelling, and translating complex workplace safety requirements into actionable solutions. Key Highlights 1.Hidden Risks: Small businesses often overlook critical lone worker hazards. 2. Digital Safety Tools: Affordable tech can significantly enhance worker protection. 3. Program Essentials: Core elements define a strong lone worker program. 4.Remote Coverage: Workers can stay safe even without cell or Wi-Fi access. 5. Business Impact: Improved lone worker safety boosts operations beyond compliance. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore AI-driven marketing and digital brand execution for B2B businesses. In 2026, building a dominant market presence requires translating complex technical capabilities into clear, trust-building stories. Joining us is Mikaela Nicholson, Senior Manager of Marketing at Agile Bookkeeping. Key Highlights AI in Marketing: AI is transforming how B2B brands strategize and execute campaigns. Organic Trust: Brands can foster genuine trust even in automated digital environments. Human-Tech Balance: Automation should complement, not replace, human connection. Lead-Gen Web Engine: Effective websites combine SEO, AI visibility, and conversion design. Cross-Sector Insights: Diverse experience drives scalable, adaptable growth strategies. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for modern marketing and customer engagement. Today, we focus on data-driven campaigns, authentic cultural insights, and community-first brand activation across Canada. Joining us is Björn Bruschke, Associate Vice President of Marketing, Insurance at TD Bank Group, with over 15 years leading national marketing programs and multi-million-dollar growth initiatives. Key Highlights Authentic Cultural Insights: How organizations can uncover and leverage cultural insights for high-performing campaigns. SME Participation in Major Events: Engaging local audiences during global events without large budgets. Horn Repair Goodwill Campaign: Using personal experience and strategic planning to drive community impact. Balancing Performance and Brand: Integrating short-term marketing wins with long-term brand equity. From Strategy to Execution: Frameworks that translate high-level marketing vision into flawless operational workflows. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore franchise expansion, credit modeling, and risk management in 2026. Joining us is Terry Thrower, National Manager of Franchise Banking at TD, sharing insights on scaling franchise portfolios and leveraging specialized banking strategies. Key Highlights: 1. Financial Readiness: How to determine if you're ready to buy a franchise. 2. Brand Viability: Evaluating the true potential of a franchise opportunity. 3. Specialized Advisory: Why franchise banking expertise matters for owners. 4. Multi-Unit Scaling: Financial challenges when expanding to multiple locations. 5. Franchise Trends: Key macro trends shaping the Canadian franchise sector. 6. Banking Relationships: Advice for franchise owners on managing credit and capital. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we discuss how leaders set the “temperature” of their organization and why it matters in an AI-driven workplace. Joining us is Reena Narayan, founder of Hot Leadership, who helps leaders stay people-first under pressure and build cultures where teams thrive. Key Highlights The Temperature of Leadership: Origin and meaning of 'Hot Leadership'. The Cost of Cold Leadership: Impact of leadership going cold on teams. Competitive Advantage for AI: Hot Leadership as a business differentiator. Intent versus Impact: Applying Hot Leadership effectively in daily work. Creating a Hot Culture: How it transforms culture, performance, and retention. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is solving the $50 billion fashion return crisis by tackling the persistent problem of sizing and fit. Joining us is Edgar Azcorra, Founder and CEO of Xactsize, a tech entrepreneur building the AI infrastructure that connects brands, factories, and customers to improve apparel fit and reduce returns. Key Highlights Sizing Challenges: Why fit remains a major problem in fashion. AI-Driven Decisions: Using AI to reduce returns and optimize production. Intelligence Layer: How data infrastructure will reshape fashion by 2030. Global Scaling: Turning partnerships into real-world deployments. Founder Insights: How early experiences shaped the platform design. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore middle management, corporate execution, and leading teams under dual pressures. Joining us is Parm Chohan, founder of Conquer Leadership Inc., sharing how he helps managers translate core values into daily operational behaviors. Key Highlights Middle Management Challenges: Leadership hurdles as businesses scale and grow complex. Values-Based Leadership: The importance of values and Return on Values for business success. PDD Framework: Staying calm under pressure with structured leadership methods. Alpha Leadership & EQ: How emotional intelligence amplifies effective leadership. Strengths-Based Coaching: Improving team performance and engagement through tailored coaching. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how SMBs can build resilient, cost-efficient cloud infrastructure without overcomplicating systems. Joining us is Amir Abolhasani, Founder and Technical Director at Namira Software Corporation, an AI architect with over 15 years of experience designing scalable platforms across multiple industries. Key Highlights Platform Engineering Priorities: Focus areas for leaders in 2026. De-risking SMB Infrastructure: Simplifying DevOps and Kubernetes adoption. AI-Powered SRE: Improving incident response with AI agents. Reducing Cloud Costs: Identifying and eliminating hidden expenditures. Bootstrapping Lessons: Insights from building your own scalable platform. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore strategic insurance opportunities for real estate professionals in 2026, focusing on leveraging market shifts to improve coverage and reduce risk. Joining us is Sarah Thompson, Associate Vice President of the Real Estate Practice at HUB International, who shares actionable insights on navigating soft markets, optimizing policies, and enhancing risk management. Key Highlights Soft Market Advantage: Sarah explains the benefits of a soft insurance market for real estate investors. Common Pitfalls: Sarah highlights frequent insurance mistakes property owners make. Risk Management: Sarah discusses strategies to improve insurability and reduce costs. Negotiating Coverage: Sarah shows how to secure better terms during current market cycles. Pre-Renewal Prep: Sarah provides a checklist for owners before policy renewal. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the evolution of purchasing power and the rise of crowd-purchasing, a model turning individual "wants" into collective wins in 2026. Joining us is Joe Rubini, founder of Razzall Inc. and the Rally Group of Companies. Joe shares his journey from building a logistics empire to creating a tech-driven community commerce platform. Key Highlights Razzall Explained: How crowd-purchasing differs from traditional e-commerce. Building Trust: Educating users on a new digital commerce model. Logistics to Tech: Mindset shifts behind moving from freight to a platform. Scaling Partnerships: Leveraging collaborations to grow experiences. Future of Commerce: How community-driven platforms will shape e-commerce by 2030. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how North American manufacturers can overcome operational traps and build an integrated digital backbone for real-time productivity in 2026. Joining us is Robert Jolliffe, President of Sabre Limited, who shares insights on modernizing manufacturing operations, implementing AI on the shop floor, and building trust through transparent, fixed-fee ERP systems. Key Highlights Spreadsheets' Limits: Robert explains when traditional spreadsheets fail growing manufacturers. AI on the Shop Floor: Robert discusses realistic AI applications in manufacturing. Competitive Edge: Robert shares strategies for Canadian manufacturers to stay ahead. Modernization Without Disruption: Robert explains how to upgrade operations smoothly. Fixed-Fee Transparency: Robert highlights how fixed-fee ERP builds stronger client trust. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how branding goes beyond visuals to earn trust, create loyalty, and drive growth for businesses in 2026. Joining us is Nancy Ripton, President of Silver Lining Marketing, who shares insights on positioning, storytelling, and leveraging strategic networks to elevate brand impact. Key Highlights Branding Beyond Visuals: Nancy explains why branding shapes trust and growth. Foundations for Scale: Nancy discusses defining strong positioning on a budget. Branding Mistakes: Nancy shares common errors and how to fix them. Storytelling Impact: Nancy outlines how narrative builds meaningful connections. Merging Influence and Growth: Nancy highlights the benefits of Silver Lining Marketing's merger with Women of Influence and ROOM Women's network. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we dive into the strategic world of digital authority, showing how backlinks and high-quality online relationships drive search visibility and AI discovery for businesses in 2026. Joining us is Saurav Subham, Head of Link Building Growth at Marveta, who shares practical insights on off-page SEO, securing quality backlinks, and building a safe, scalable strategy for B2B and SaaS companies. Key Highlights Link Building Basics: Saurav explains why backlinks are essential for SEO. B2B & SaaS Stakes: Saurav discusses the critical role of links for growing SaaS and B2B brands. Manual Outreach Mechanics: Saurav shares Marveta's approach to securing high-quality backlinks. AI Visibility Impact: Saurav outlines how link building boosts presence on AI-driven search platforms. Natural Link Strategy: Saurav advises on creating a safe and sustainable off-page SEO plan. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how autonomous cloud infrastructure and feature management are transforming modern software delivery, enabling teams to safely scale AI-driven production workflows. Joining us is Andrew Norris, Principal Product Manager at Dynatrace, who shares insights on active control planes, mitigating AI code risks, and bridging the gap between engineering and business teams. Key Highlights Active Control Planes: Andrew explains what an active control plane means for software teams. AI Code Risk Mitigation: Andrew shares how DevCycle reduces risks from AI-generated code. Telemetry Noise Reduction: Andrew highlights ways to focus on critical system signals. Engineering-Business Gap: Andrew discusses why misalignment poses a major risk. Developer Trust Lessons: Andrew reflects on building trust with technical buyers. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we're exploring the strategic mechanics of data architecture monetization, automated compliance, and AI governance scalability. In 2026, unlocking the value of enterprise data requires structured foundations, unified storage, and predictive risk systems that turn hidden assets into measurable cash flow. Joining us is Ale Brown, Founder and CEO of Kirke Consulting. A seasoned corporate technology leader with nearly 30 years of global IT experience, Ale specializes in building data strategy, risk mitigation, and AI-readiness frameworks for life sciences, finance, and technology companies. Key Highlights Data as an Asset: How companies can convert data into a competitive advantage. Hidden Costs: Quantifying the operational losses caused by poor data practices. AI Readiness: Why clean data is critical for AI success and automation. M&A Impact: How internal data gaps can reduce corporate valuations. Data Optimization: Tactical steps to start fixing gaps when a full cleanup isn't feasible. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how heritage, discipline, and long-term thinking are helping brands stand out in a market driven by short-term trends and constant consumer shifts. Joining us is Nicholas Reichenbach, entrepreneur, investor, and the force behind the relaunch of Formosa Springs. Nicholas shares how a 155-year-old Ontario legacy is being reimagined for the modern wellness and luxury hospitality market. Key Highlights Building a Generational Brand: Nicholas explains what separates legacy brands from trend-driven startups. Competing in a Global Market: Nicholas shares how Canadian premium brands can stand out internationally. Luxury Hospitality and Wellness: Nicholas highlights the growing role of premium water experiences. The Power of Vertical Integration: Nicholas explains why quality control is critical for long-term trust. Growth with Sustainability: Nicholas shares how businesses can scale without sacrificing long-term vision. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI, financial technology, and consumer behaviour are transforming the way Canadians make decisions about spending, borrowing, and managing their money. Joining us is Natasha Macmillan, Senior Business Director of Everyday Banking at Ratehub.ca. Natasha shares how innovative tools and data-driven insights are helping Canadians find better financial products while building stronger financial habits. Key Highlights The AI-Powered CardFinder: Natasha explains how Canadians can find suitable credit cards without impacting their credit score. Understanding Money Mindsets: Natasha shares the financial beliefs that often prevent people from achieving their goals. AI and the Future of Banking: Natasha discusses how AI is reshaping the consumer banking experience. Smarter Borrowing with LoansFinder: Natasha explains how Canadians can make more informed borrowing decisions. The Next Generation of Fintech: Natasha shares how Ratehub is innovating to improve financial decision-making. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how franchising can transform a successful local business into a scalable brand, creating new opportunities for growth across regions and markets. Joining us is Steve Beagelman, Founder and CEO of SMB Franchise Advisors. Steve shares lessons from more than three decades in franchising, helping entrepreneurs build systems, develop strong franchise cultures, and expand with confidence. Key Highlights The Franchisor Mindset: Steve explains the shift from operating a business to building a franchise system. Cross-Border Expansion: Steve shares what Canadian founders should know before entering the U.S. market. The Importance of Culture: Steve discusses why relationships and culture drive franchise success. Timing Growth Decisions: Steve explains how founders can balance system development with expansion opportunities. Helping Brands Scale: Steve shares the most rewarding aspects of guiding businesses through franchise growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how the rise of AI, digital infrastructure, and energy demand is reshaping the future of sustainable power and economic growth. Joining us is Dr. Richard Lu, CEO of PowerBank Corporation. Dr. Lu shares how clean energy, battery storage, and AI-driven operations are transforming the way modern infrastructure is built and scaled. Key Highlights The Evolution to PowerBank: Dr. Lu explains the strategic shift from SolarBank to PowerBank. AI and Lean Operations: Dr. Lu shares how AI supports large-scale energy development with smaller teams. Data Centers and Energy Assets: Dr. Lu explains how co-locating infrastructure changes the business model. Meeting Sustainable Energy Demand: Dr. Lu highlights how solar and battery systems improve reliability. Scaling Across Borders: Dr. Lu shares key lessons learned from expanding into the U.S. market. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the economic realities shaping Canadian small businesses and what recent data reveals about navigating uncertainty, declining sales, and regional resilience. Joining us is Ashalee Mohamed, Canada Country Manager and Head of GTM at Xero. Ashalee shares insights from the latest Xero Small Business Insights report and explains how entrepreneurs can adapt to today's rapidly shifting economy. Key Highlights 1. The XSBI Reality Check: Ashalee explains the factors behind slowing small business sales growth. 2. Economic Volatility: Ashalee shares how current disruptions compare to previous downturns. 3. 2026 Business Outlook: Ashalee highlights what the latest data reveals for Canadian SMEs. 4. Regional Resilience: Ashalee explains why some provinces are adapting more effectively. 5. Navigating 2026 Challenges: Ashalee shares practical shifts businesses should make right now. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the modern digital workplace, examining how secure, purpose-built platforms help regulated and distributed teams stay connected and compliant in 2026. Joining us is Rob Nikkel, CEO of Intranet Connections, who shares insights on aligning remote workforces, rebuilding legacy platforms, and the future of AI-driven digital workplaces. Key Highlights Modern Workplace Shift: Rob explains why organizations struggle to stay aligned digitally. Global Remote Connection: Rob shares how to maintain alignment in distributed teams. Compliance Through Simplicity: Rob discusses simplifying team experience to meet regulations. Platform Rebuild Decision: Rob details why a 25-year platform was rebuilt instead of incrementally updated. Future Digital Workspaces: Rob highlights AI and connected systems in the workplace of tomorrow. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how the definition of talent is changing as AI reshapes hiring, recruitment, and workforce expectations. Joining us is Sarah Doughty, Vice President of Talent Operations at Talentlab. Sarah shares how businesses can attract adaptable talent and how professionals can stay competitive in a rapidly evolving job market. Key Highlights Redefining Qualifications: Sarah explains why adaptability matters more than traditional credentials. AI in Recruitment: Sarah shares how AI is transforming talent sourcing and engagement. Changing Expectations: Sarah highlights how employers and candidates must recalibrate for 2026. Self-Taught Talent: Sarah explains how non-traditional candidates can break into AI careers. Employment Branding: Sarah outlines how companies attract top passive talent today. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how B2B companies can unlock growth with a modern CRM that connects sales, operations, and customer success in a single unified platform. Joining us is Craig Crawford, Founder and CEO of Rolldog, who shares insights on overcoming CRM failures, enabling collaboration, and leveraging AI for trusted business partnerships. Key Highlights CRM Failures: Craig explains why most CRMs fail in day-to-day use. Growth Through Collaboration: Craig shares how CRM drives business growth and teamwork. Affordable Mid-Market Solutions: Craig discusses making enterprise CRM accessible for mid-sized companies. Integration Power: Craig highlights integrations that improve sales-to-production workflows. AI and the Future: Craig outlines how AI will shape Rolldog as a trusted business partner. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why Canada continues to produce innovative startups yet struggles to build globally dominant companies that retain talent, IP, and long-term economic value at home. Joining us is Adam Froman, Founder and CEO of Delvinia. Adam shares a candid perspective on Canada's scale-up challenges and the practical shifts needed to strengthen the country's innovation economy. Key Highlights 1. The Scale-Up Gap: Adam explains why many Canadian startups struggle to grow globally. 2. Policy and Capital Challenges: Adam shares how economic conditions impact business scaling. 3. Protecting Canadian IP: Adam highlights why talent and intellectual property move offshore. 4. Global Economic Pressure: Adam explains why scaling has become more urgent in 2026. 5. Competing Globally: Adam shares practical solutions to help Canadian firms scale successfully. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI adoption is becoming the next major driver of productivity and competitive advantage for Canadian businesses. Joining us is Véronique Dorval, Executive Vice President and Chief Operating Officer at BDC. Véronique shares how the new LIFT initiative is helping SMEs move from AI hesitation to meaningful transformation. Key Highlights Understanding LIFT: Véronique explains how LIFT differs from traditional financing programs. AI Adoption Barriers: Véronique shares why many SMEs still hesitate to adopt AI. Productivity Gains: Véronique highlights how AI improves efficiency and growth potential. Supporting Canadian AI: Véronique explains why local innovation is central to the strategy. Inclusive Growth: Véronique outlines how LIFT supports underserved entrepreneurs and regions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial systems and cloud technology are helping businesses move from confusion to clarity. Joining us is Depo Ogunruku, Chartered Professional Accountant and Founder of Outsourced Finance. Depo shares how SMEs can use smarter financial systems to improve cash flow, reduce stress, and scale confidently. Key Highlights Finance Transformation: Depo explains how cloud accounting is reshaping business finance. Cash Flow Reality: Depo shares why profitable businesses can still face cash shortages. Financial Mistakes: Depo highlights the most common errors business owners should avoid. Scaling Finance Teams: Depo explains when businesses should bring in financial experts. 2026 Financial Systems: Depo outlines the systems needed for sustainable growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial tools, smarter banking solutions, and founder-focused products are reshaping the way Canadian entrepreneurs manage and grow their businesses. Joining us is Christine Robson, Senior Director of Product at Wealthsimple. Christine shares how Wealthsimple is challenging traditional business banking models by building simpler, more accessible financial products designed specifically for Canadian SMEs. Key Highlights Rethinking Business Banking: Christine explains why Wealthsimple is entering the business banking space. Making Cash Work Harder: Christine shares how Business Chequing helps entrepreneurs maximize everyday funds. Simplifying Business Spending: Christine discusses how the Prepaid Business Card streamlines expenses and operations. Supporting Cross-Border Growth: Christine explains how USD Business Accounts reduce friction for expanding businesses. Unlocking Capital Efficiently: Christine highlights how the Business Portfolio Line of Credit provides flexible access to funding. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how visionary leadership, ownership culture, and disciplined expansion can transform a company into a global powerhouse. Joining us is Jamie Prickett, Co-founder of Experior Financial Group and Co-CEO of AOG. Jamie shares how building an ownership-first organization helped scale Experior across North America. Key Highlights Ownership Culture: Jamie explains why empowering people drives long-term growth. U.S. Expansion: Jamie shares lessons from scaling across all 50 U.S. states. Leadership Development: Jamie highlights how strong leaders are built at scale. IPO Vision: Jamie explains how the AOG merger supports future growth plans. Family Financial Security: Jamie shares practical shifts families should make today. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how late payments are quietly limiting growth and how automation is changing the way businesses manage cash flow. Joining us is Sia Ghazvinian, Co-Founder and CEO of Abivo. Sia shares how AI-driven systems are transforming accounts receivable into a streamlined, predictable process. Key Highlights Broken Collections: Sia explains why traditional invoicing and follow-ups fail SMEs. AI Digital Employee: Sia shares how Kate manages collections with a human touch. Finance Evolution: Sia highlights how automation reshapes finance team roles. Cash Flow Automation: Sia explains where businesses should start with automation. Scaling Mistakes: Sia outlines common errors in manual collections processes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how technology, transparency, and advocacy are reshaping the mortgage experience in Canada. Joining us are Rahul Kambhampati and Pavit Paul from Cashly Inc. Together, they share how AI-driven tools and client-first thinking are transforming private lending. Key Highlights Private Lending Simplified: Rahul explains how Cashly makes mortgages accessible beyond banks. AI for Brokers: Pavit shares how technology improves speed and client communication. Real Client Impact: Rahul and Pavit highlight when private mortgages create financial flexibility. Market Trends: Rahul and Pavit explain why transparency is critical in today's lending space. Winning Process: Rahul and Pavit outline the disciplined approach behind consistent results. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how business performance is deeply tied to human behavior, mindset, and engagement. Joining us is Kim F. Hoyer, Founder and CEO of Factor X Solutions Inc. Kim shares how neuroscience and structured systems unlock higher levels of execution and growth. Key Highlights 1. Breaking the Plateau: Kim explains why businesses stall despite effort. 2. P4 System Impact: Kim shares how structured frameworks solve core challenges. 3. Peer Accountability: Kim highlights why shared accountability drives consistent results. 4. Neuroscience in Leadership: Kim explains how thinking patterns shape performance. 5. Accelerating Growth: Kim outlines what a true business breakthrough looks like. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian businesses can scale into market leaders through disciplined strategy and long term thinking. Joining us is Andrew Clark, CEO of Saltire Capital Ltd. Andrew shares how a structured investment approach and focus on people can unlock exceptional growth. Key Highlights The HALO Thesis: Andrew explains the framework behind identifying high potential businesses. Buy and Build Strategy: Andrew shares how this model differs from traditional private equity. Investing in Essentials: Andrew highlights why infrastructure businesses create long term value. Unlocking Capital: Andrew discusses what Canada needs to support business growth. Defining Market Leaders: Andrew explains the traits that separate leading companies from the rest. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
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