CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how estate planning is evolving into a critical strategy for preserving wealth and ensuring a smooth transfer of assets. Joining us is Devon Miller, Vice President for Partnerships and Distribution at ClearEstate. With deep expertise in estate execution and planning, Devon shares how technology and empathy are reshaping this often overlooked area of financial management. Key Highlights Evolution of ClearEstate: Devon shares how the company has adapted to modern estate planning needs. Estate Planning Gaps: Devon explains the most common mistakes Canadians make when planning their estates. The Modern Executor Role: Devon discusses how executor responsibilities have become more complex. Estate as Wealth Strategy: Devon highlights why estate planning is essential for long term client retention. Advisor Pro Platform: Devon explains how technology helps identify risks and optimize wealth transfer planning. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data is revealing a growing divide in the financial health of Canadian small businesses. Joining us is Jeff Brown, Head of Commercial Solutions at Equifax Canada. With deep expertise in commercial credit data, Jeff shares insights from the latest Market Pulse report and what it signals for business stability. Key Highlights Credit Stress Misconceptions: Jeff explains what most people misunderstand about small business financial pressure today. Cash Flow Priorities: Jeff reveals what payment behavior between banks and suppliers says about business strategy. Regional and Sector Risk: Jeff highlights where financial pressure is hitting hardest across Canada. The Debt Paradox: Jeff discusses why debt is rising even as payment performance appears stable. Future Risk Indicators: Jeff outlines the key signals businesses should monitor to stay ahead. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how building a strong financial operating system helps small businesses reduce complexity and focus on growth. Joining us is Faye Pang, Chief Growth Officer at FreshBooks. With experience scaling global platforms, Faye shares how integrated tools are helping SMBs gain control over their finances and operations. Key Highlights 1. Shift in SMB Challenges: Faye explains how demand and customer acquisition have become the biggest concerns. 2. From Chaos to System: Faye shares why integrated tools replace disconnected workflows and save time. 3. Cash Flow Control: Faye highlights how faster payments and visibility improve business survival. 4. Power of Ecosystems: Faye explains how partnerships simplify operations and remove manual work. 5. Breaking Growth Barriers: Faye discusses common blind spots that prevent businesses from scaling. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how direct selling continues to evolve as a powerful model built on trust, flexibility, and human connection. Joining us is Peter Maddox, President of the Direct Sellers Association of Canada. With deep insight into a network of over a million independent sellers, Peter shares how this industry is shaping modern entrepreneurship. Key Highlights The Modern Seller: Peter explains why more Canadians are turning to direct selling as a flexible business model. Accessible Entrepreneurship: Peter shares how the model supports income generation alongside personal commitments. Trust in Commerce: Peter highlights why relationship driven selling is gaining strength in today's market. Economic Contribution: Peter discusses the industry's impact and what policymakers need to recognize. Future Through Education: Peter outlines how new training and scholarship programs support long term growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how programmatic advertising is evolving into a precision driven engine powered by data and smarter platforms. Joining us are Vince Simone from Yahoo Canada and Lyle Wagner, Co founder and CEO of Datadesk. Together, they bring deep expertise on how data and technology are reshaping digital marketing strategies. Key Highlights The Programmatic Shift: Vince explains how DSPs are evolving and the key challenges brands face today.   From Data to Action: Lyle shares what makes data truly usable and impactful for marketers.   Cookieless Targeting: Vince discusses how advertisers can maintain precision without third party cookies.   Power of Partnership: Vince and Lyle explain how their collaboration simplifies programmatic advertising.   Future of Ad Tech: Lyle highlights the key trends shaping the next phase of digital advertising. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is evolving from simple automation into systems that understand human context, tone, and intent. Joining us is Charlie D'Elia, Co Founder of Fermion AI Group. With a strong foundation in franchise systems and operational alignment, Charlie shares how emotionally aware AI is shaping the next generation of business tools. Key Highlights The Origin of Fermion AI: Charlie shares what inspired the platform and how his personal AI usage shaped its direction. AI Misconceptions: Charlie explains what business owners are getting wrong about AI adoption today. The Risk of Vibe Coding: Charlie highlights why unstructured AI usage can harm long term business outcomes. Emotionally Aware AI: Charlie discusses how understanding tone and intent improves engagement and conversions. Future of Franchise AI: Charlie outlines how Fermion AI and Flux will transform communication across networks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation depends less on speed and more on trust, clarity, and delivering real user value. Joining us is Sam Hyland, VP of Services at Veriday. With over two decades of hands-on experience, Sam shares how strong execution and honest delivery separate successful projects from failed ones. Key Highlights Strategy vs Execution Gap: Sam explains why many digital transformations fail during execution, not planning. Liferay and Scalable Experiences: Sam shares how Liferay enables flexible and scalable digital platforms. AI Without Rebuilding: Sam discusses how businesses can layer AI onto existing systems effectively. What Good Delivery Looks Like: Sam highlights how alignment and trust drive successful project outcomes. Competing Through Value: Sam explains how focusing on user experience helps smaller firms compete globally. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing disconnect between organizational goals and employee realities, and how it is impacting performance. Joining us is Chris Lee, VP of Employee Communications Practice at Gallagher. Drawing from the latest Employee Communications Report, Chris shares insights on burnout, alignment, and the evolving workplace. Key Highlights Report Insights: Chris shares the scale of participation and the most important finding from this year's report. The Readiness Gap: Chris explains how misalignment is slowing down organizational growth. Burnout and Overload: Chris highlights how excessive information is driving employee fatigue. AI in Communications: Chris discusses the current state of responsible AI use within organizations. Driving Real Change: Chris outlines the most critical step leaders must take to close the gap. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how inclusive ecosystems and community driven initiatives are shaping economic growth and opportunity across Canada. Joining us is Sarah Evalina, Chief Operating Officer at the Canadian Queer Chamber of Commerce. With deep experience in advocacy and leadership, Sarah shares how equity, access, and community are transforming entrepreneurship nationwide. Key Highlights 1. CQCC's Economic Impact: Sarah explains how queer owned businesses contribute billions to Canada's economy while still facing barriers. 2. The FAM Program: Sarah shares how the program builds a national network that supports entrepreneurs at every stage. 3. Breaking Barriers: Sarah highlights how FAM addresses challenges like access to capital and safe business environments. 4. Supplier Diversity Access: Sarah discusses how certification opens doors to corporate and government procurement. 5. Global Trade Opportunities: Sarah outlines how international missions help businesses scale and build global connections.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how enterprises are shifting from static reporting toward real time, risk driven insights. In 2026, leaders can no longer rely on status updates; they need systems that predict issues before they impact performance. Joining us is Parasar Saha, Founder and CEO of Digy4 Inc. With more than 23 years of experience in quality engineering and enterprise transformation, Parasar leads a Canadian SaaS platform trusted by major organizations while championing innovation within Canada's growing tech ecosystem. Key Highlights Broken Reporting Models: Why siloed reporting structures prevent organizations from identifying real operational risks.   Risk First Decision Making: How risk first reporting transforms executive visibility and business outcomes.   Agentic AI in Practice: What is real versus hype in enterprise AI and how autonomous systems deliver measurable ROI.   Scaling Canadian SaaS: Lessons from selling into highly regulated enterprises and building credibility through partnerships.   Canada's AI Advantage: How Mississauga and the broader Canadian ecosystem are emerging as global innovation hubs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how shared mobility is reshaping transportation and becoming a critical part of economic infrastructure across Canadian cities. Joining us is David Riggs, General Manager for Hopp Canada. Backed by Bolt's global mobility platform, David shares how Hopp is scaling rapidly while redefining convenience, safety, and accessibility for modern commuters. Key Highlights Scaling Across the GTHA: David explains the biggest operational challenges in expanding a ride hailing platform.   Evolving Rider Expectations: David shares how customer needs are shifting toward flexibility and reliability.   Safety Innovations: David highlights the latest features improving safety for both riders and drivers.   Hopp for Business: David discusses how the platform simplifies and streamlines corporate travel.   Future Growth Plans: David outlines the key priorities driving Hopp Canada's expansion in the coming year. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how payroll is evolving from a complex burden into a streamlined system that supports modern workforce management. Joining us is Ben Richmond, CEO of Wagepoint. With deep experience in fintech and a focus on simplifying financial tools, Ben shares how innovation and leadership are reshaping payroll for Canadian small businesses. Key Highlights The CEO Transition: Ben shares the key priorities that shaped his first six months leading Wagepoint.   The Rebrand Vision: Ben explains the strategy behind Wagepoint's evolution and new direction.   Payroll Challenges Today: Ben highlights the biggest pain points SMEs face in managing payroll.   Product Innovation: Ben discusses how new tools like Timesheets and My Wagepoint improve efficiency.   Scaling Culture: Ben shares how to maintain strong team culture in a growing remote organization. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the hidden risks of AI adoption and why unsecured usage can expose businesses to serious data vulnerabilities. Joining us is Sam Jenkins, Managing Partner and Co founder of Punchcard Systems. With over 25 years in digital transformation, Sam shares how organizations can move from risky AI usage to secure, scalable systems. Key Highlights The Risk of Shadow AI: Sam explains how unmanaged AI use can expose sensitive company data.   Internal AI Portals: Sam shares how private AI systems protect data and improve control.   Driving Secure ROI: Sam discusses how custom AI platforms boost productivity without compromising security.   Responsible AI Adoption: Sam outlines the first steps businesses should take to implement safe AI practices.   Future Tech Trends: Sam highlights the key technology shift that will shape Canadian SMEs next. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why cybersecurity is no longer just about buying the latest software. In 2026, real protection comes from aligning people, processes, and technology to build true cyber resilience. Joining us is Brandon Krieger, President and CEO of KNSS Consulting Group. With more than 20 years of cybersecurity experience, Brandon works as a Fractional vCISO helping organizations turn security into a business enabler while guiding leaders through the realities of ransomware and risk management. Key Highlights The Silver Bullet Myth: Why most breaches occur due to human and process gaps rather than technology failures.   Realistic Security: What practical and achievable cybersecurity looks like for growing businesses.   Outcomes Over Compliance: How leaders can focus on real security results instead of checklist driven frameworks.   Ransomware Readiness: How organizations should prepare for and respond to modern cyber attacks.   Executive Cyber Awareness: The common cybersecurity myths that still mislead business leaders. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses scale from a single location into global franchise systems. In 2026, sustainable growth depends on building repeatable systems that protect brand quality while expanding across markets. Joining us is Arif Abdulla, VP of Franchise Development at Nurse Next Door. Over nearly two decades, Arif has helped grow the company from one location to more than 400 across North America, the UK, and Australia by focusing on strong partnerships and long term franchise success. Key Highlights Scaling Beyond One Market: The key pivots required to expand from a local business into a multi country franchise.   Traits of Successful Partners: The patterns and qualities Arif sees in franchisees who build lasting businesses.   The Hidden Work of Growth: The behind the scenes operational work that makes franchise expansion successful.   Cross Border Expansion: The challenges of translating a business model into new international markets.   The 20 Year Mindset: How Arif maintains curiosity and drive after decades in the franchise industry. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing gap between rapid container adoption and the maturity of security practices. In 2026, businesses are realizing that modern development speed can easily outpace compliance and risk management. Joining us is Bob Shaker, Chief Product and Technology Officer at ActiveState. With more than 30 years in cybersecurity leadership at organizations like Symantec, Malwarebytes, and Trellix, Bob now focuses on strengthening security postures through trusted open source ecosystems. Key Highlights ActiveState's Evolution: How the company has transformed to support modern software security needs.   Container Security Gap: Why container adoption is accelerating faster than security maturity.   Compliance Blind Spots: Why many audit programs fail to resolve CVE vulnerabilities effectively.   People First Leadership: How developer focused cultures produce stronger security solutions.   2026 Threat Landscape: How organizations can stay ahead of evolving threats while adopting AI. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data science and AI are transforming supply chains into predictive, high-performance systems. Joining us is Jasneet Kohli, Co Founder of TrueGradient. With experience from Amazon and Walmart, Jasneet shares how advanced modeling is helping modern brands make smarter, faster decisions. Key Highlights The Origin of TrueGradient: Jasneet shares what inspired building AI driven tools for mid market supply chains. The Limits of Spreadsheets: Jasneet explains why traditional tools fail in today's complex supply environments. AI as a Multiplier: Jasneet discusses how AI enables small teams to manage large scale operations. Modern Planning Systems: Jasneet highlights the capabilities brands need to stay competitive. Mobile Innovation: Jasneet outlines how mobile access will transform real time supply chain decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful AI adoption starts with solving the right business problems, not chasing the latest tools. Joining us is Chris Dore, CEO of ScarlettNova Corp. and Founder of Rogue Ventures. With a global background and deep expertise in applied AI, Chris shares a grounded approach to building real impact through technology. Key Highlights Problem First AI Strategy: Chris explains why AI fails without clear business problems and strong expertise. Venture Studio Model: Chris shares how Rogue Ventures differs from traditional accelerators. Entrepreneur Mental Health: Chris discusses how global experience shaped his approach to resilience. AI as Change Management: Chris highlights how organizations can adopt AI without overwhelming teams. Preparing the Next Generation: Chris outlines the key mindset needed to succeed in an AI driven world.  Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why AI adoption without governance can create more risk than value, and how businesses can build trust while scaling innovation. Joining us is Natalka Haras, Senior Counsel and Executive Legal Advisor at ADP Canada. With over 15 years of experience in technology and employment law, Natalka helps organizations align AI strategy with ethical and legal frameworks. Key Highlights The AI Policy Gap: Natalka explains why many organizations struggle to turn ethical intent into actual policy.   Risks Without Governance: Natalka highlights the legal and operational risks of unclear AI usage.   Building an AI Ethics Framework: Natalka outlines the essential elements every AI policy should include.   From Policy to Action: Natalka shares how leaders can embed AI governance into daily operations.   Human Centered AI: Natalka discusses how businesses can use AI to empower employees while maintaining trust. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it takes to build and scale a technology company in the age of AI, where execution, narrative, and timing define success. Joining us is Jonah Midanik, Managing Partner at Forum Ventures. With two decades of experience as both an operator and investor, Jonah now works closely with early stage founders to help them move from idea to scalable business. Key Highlights Entrepreneurial Mood in Canada: Jonah shares how founders are adapting and where Canadian startups are gaining an edge.   The Aha Moment: Jonah explains how recognizing the right pivot can change the trajectory of a company.   Pitching in the AI Era: Jonah highlights what founders must do to stand out in a crowded AI driven market.   AI Native vs AI Added: Jonah breaks down the difference between layering AI and building companies around it.   Future of B2B SaaS: Jonah outlines the key sectors where he sees the strongest investment opportunities. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can bridge legacy operations with modern AI driven systems to eliminate inefficiencies and unlock growth. Joining us is Pablo Rodriguez, President of Dye and Durham Canada. With deep expertise in scaling technology across regulated industries, Pablo shares how firms can streamline workflows and build confidence through smarter systems. Key Highlights The Workflow Audit: Pablo explains how businesses can identify operational gaps and what high performing firms do differently.   Choosing the Right Partner: Pablo shares the key indicators that help avoid ineffective or unused technology investments.   AI and Risk Management: Pablo discusses how professional firms can adopt AI while maintaining strong risk controls.   Scaling with Relevance: Pablo highlights how to expand nationally while staying locally effective.   The Future of Technology Use: Pablo outlines what it truly means to leverage technology for growth in 2026. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how cybersecurity is no longer just a technical function but a core business strategy shaping growth, trust, and resilience. Joining us is Judith Borts, Senior Director at Rogers Cybersecure Catalyst at Toronto Metropolitan University. With deep experience in public policy and cybersecurity leadership, Judith brings a unique perspective on bridging innovation with national security priorities. Key Highlights Entering the Defence Ecosystem: Judith explains how SMEs can position themselves as trusted partners in defence innovation.   Secure AI Adoption: Judith shares how businesses can leverage AI while minimizing exposure to cyber threats.   The Cyber Talent Gap: Judith highlights the key challenges in building a skilled and diverse cybersecurity workforce.   Power of Collaboration: Judith discusses why public private partnerships are essential to solving complex security issues.   Immediate Cyber Risks: Judith outlines the most overlooked risks for SMEs and the first steps to address them. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how payroll, HR, and benefits systems are being modernized through embedded technology. In 2026, businesses can no longer afford disconnected tools that consume time and create operational inefficiencies. Joining us are Simon Bourgeois, Founder and CEO of Nmbr, and Mark Bluvshtein, CEO of Collage. Together they are building a unified people operations experience that connects payroll, HR, and benefits to help Canadian businesses streamline operations and scale more efficiently. Key Highlights Legacy Payroll Challenges: Why traditional payroll platforms struggle to keep up with modern business needs.   Unified People Operations: How the Nmbr and Collage partnership creates a seamless payroll, HR, and benefits ecosystem.   Founder Market Insights: How Simon and Mark's previous ventures helped identify critical gaps in the Canadian market.   Embedded Finance Expansion: How partnerships like ATB are driving the rise of embedded financial infrastructure.   Future of Benefits Brokers: How integrated payroll and HR technology is reshaping the broker ecosystem. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how decentralized, community driven platforms are redefining how tech ecosystems are built and scaled. Joining us are Julia Baird Konefal from Golden Ventures and Mell Truong, founder of Sage Consulting Co. As co founders of Toronto Tech Week, they are leading a movement that is transforming how founders, builders, and communities connect. Key Highlights The Decentralized Model: Julia explains why a citywide platform creates more value than a traditional conference.   Scaling Grassroots Events: Mell shares how quality and alignment are maintained across community led initiatives.   Expanding Access: Julia highlights how the platform opens doors for diverse founders and small businesses.   Real ROI for Founders: Mell discusses how participants can generate tangible business outcomes from the event.   The Future of Tech Week: Julia and Mell share what to expect in 2026 and how businesses can get involved. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down financial complexity into clear, practical strategies that help business owners build long term stability and control. Joining us is Michael Santonato, author of How to Become Financially Indestructible. With a decade of experience guiding families and entrepreneurs, Michael focuses on building strong financial structures that create clarity and lasting security. Key Highlights Financial Indestructibility Defined: Michael explains what it truly means to build resilience in today's economy.   Real Estate Risk: Michael shares the most common mistake that puts investors in vulnerable positions.   Structuring Financial Priorities: Michael outlines how business owners should organize finances for stability.   Mindset Shift for Resilience: Michael highlights the core belief required to build lasting financial strength.   Patterns of Financial Independence: Michael reveals the habits seen in clients who achieve true financial control. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how rising tariffs and global trade tensions are directly impacting Canadian small businesses and reshaping financial decision making. Joining us is David Gens, Founder and CEO of Merchant Growth. With over a decade of experience in digital financing, David shares insights on how businesses can navigate uncertainty and protect their margins. Key Highlights Trade War Impact: David explains when tariff pressure becomes unsustainable for small businesses.   Pricing Limits: David shares whether businesses have reached the ceiling on passing costs to customers.   Shifting Away from the U.S.: David discusses whether retreating from U.S. markets is temporary or long term.   Workforce Stability: David highlights what current hiring trends reveal about business resilience.   Flexible Financing: David outlines how fast funding helps businesses manage sudden economic shocks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how geography has become a powerful lens for digital transformation. In 2026, data alone is not enough. Without understanding where things happen, businesses and governments risk missing the insights that drive smarter decisions. Joining us is Alex Miller, President and Founder of Esri Canada. Since 1984, Alex has led the transformation of mapping into a digital system used by millions, building one of Canada's Best Managed Companies and recently achieving federal prequalification as an AI solutions provider. Key Highlights Digital Geography in Action: Where SMBs are already encountering Esri Canada's work in daily operations. Why Where Matters: How adding location intelligence strengthens AI driven decision making. Federal AI Milestone: What prequalification signals about the maturity of geospatial AI in Canada. Real World Impact: How Canadian organizations use geospatial AI to solve complex challenges. Future Ready SMBs: Practical advice for businesses adopting geospatial data and AI. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today's market, a bad hire isn't just a missed opportunity—it's a massive expense. In 2026, finding the right talent requires more than matching a job description; it takes a deep understanding of local culture and specialized sector needs like Finance and IT. Joining us is Daniel Lambert, President and CEO of Lambert Nemec Group. With over a decade of recruitment experience and expertise in accounting and finance, Daniel is one of Manitoba's top recruitment leaders, helping professionals and businesses grow locally and internationally. Key Highlights The Winnipeg Advantage: Why Lambert Nemec Group is uniquely suited to Canada's business culture. Hiring Trends in 2026: What hiring trends are shaping Canada's roles. Red Flags for Recruiters: When should you reach out to a professional recruiter? Data-Driven Hiring: How salary guides help employers compete for top talent. Personalized Approach: How to maintain a personalized recruitment approach across industries. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses can move beyond AI curiosity and focus on measurable outcomes while preserving meaningful human connections. In 2026, successful organizations are those that combine intelligent automation with empathy driven leadership. Joining us is Dr. Sandra Weppler, Chief Artificial Intelligence Transformation Officer at MetaForge AI. With a PhD in Psychology and executive credentials from Harvard and Wharton, Dr. Weppler brings more than 25 years of C suite experience designing human centered AI frameworks that modernize business operations while strengthening customer relationships. Key Highlights Human First AI: How AI can strengthen customer relationships rather than replace human connection.   Zero Latency Leadership: How executives can make faster AI informed decisions without overwhelming teams.   The Empathy Engine: How MetaForge AI uncovers hidden customer needs through behavioral insight.   MetaForge CORE Framework: How the six pillar model helps organizations deliver measurable AI ROI.   Scaling Secure Innovation: How AI solutions can scale safely across regulated industries. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why Canada's group benefits market is entering its most significant era of competition in nearly seven decades. In 2026, modern employers are no longer satisfied with "just insurance"—they are seeking integrated platforms that bridge the gap between coverage and care. Joining us today is Mark Goad, General Manager of Alan Insurance. A seasoned digital health leader and venture capital veteran, Mark co-founded Curv Health and has worked with OMERS and SAP. Under his leadership, Alan has launched as the first new group benefits provider in Canada since 1957, introducing the revolutionary Alan Clinic. Key Highlights Challenging a 70-Year Monopoly: How Canada's insurance market is evolving and why expectations are changing.   Care Delivery vs. Reimbursement: Alan's shift from reimbursement to providing care, and its impact on employees.   Alan Clinic Innovation: What sets Alan Clinic apart and why the integrated approach matters.   Expansion and Wellness: How expanding into Quebec drives innovation and integrated wellness.   Leadership and Advocacy: How Mark's work with CAMH shaped Alan's mental health strategy. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how climate technology is evolving from an environmental conversation into a strategic driver of energy security, economic stability, and operational efficiency. For many founders, the challenge lies in crossing the gap between a successful lab breakthrough and real market adoption. Joining us is Jamie Moran, Chief Growth Officer and Partner at ClimateDoor. With an entrepreneurial background that began in Silicon Valley's neuroscience sector, Jamie now helps climate innovators translate scientific breakthroughs into scalable commercial solutions. Key Highlights Climate Tech Reality: What people often misunderstand about how climate technologies appear in everyday business operations.   Energy Security Strategy: How SMEs can use clean innovations to strengthen economic stability and operational resilience.   Global Momentum: Why governments and large institutions are accelerating their investment in climate solutions.   Commercialization Gap: The critical steps science led teams must take to move from validation to real market traction.   Scaling Climate Innovation: The next major leap needed to move climate tech from testing into widespread adoption. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leadership is evolving from traditional management toward a mission driven approach focused on employee wellness and meaningful impact. In 2026, AI is reshaping workforce management by removing barriers between people and technology. Joining us is Adam Greenberg, President and CEO of MakeShift. With more than 25 years in enterprise software and leadership roles at SAP and Ceridian, Adam now leads MakeShift as a global leader in people first workforce management while also founding Leaders2Give to support vulnerable communities. Key Highlights People First Scheduling: How modern scheduling strategies improve frontline productivity and employee wellbeing.   Zero UI Future: What the end of traditional interfaces means for managers and frontline teams.   Leadership Mindset: How Adam's philosophy on motivation shaped his leadership standards.   Impact Beyond Business: How Leaders2Give expands leadership influence beyond the balance sheet.   Path to the CEO Role: Why real world experience plays a crucial role in shaping effective leadership. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the cash flow challenges that many entrepreneurs face even when their businesses appear profitable. In 2026, the biggest financial risk for SMEs is often the gap between issuing an invoice and actually receiving payment. Joining us is Adam Crandall, CEO and Founder of Benji Pays. With a background in high tech consulting and hands on experience running a microbrewery, Adam built Benji Pays to help businesses automate payments and eliminate the delays that disrupt healthy cash flow. Key Highlights Cash Flow Reality: The most common cash flow mistake that pushes SMEs into financial stress.   Founder Lessons: How Adam's experience running a microbrewery shaped his fintech innovation.   Canadian SaaS Growth: How fintech platforms can better support the growth of Canadian businesses.   Integrated Payments: How Benji Payments simplifies transactions and improves customer experience.   CEO Evolution: The biggest mindset shift from technical founder to leading a fintech company. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how robotic construction and AI optimized workflows are transforming the future of homebuilding. As Canada faces a growing housing shortage, automation is emerging as a powerful tool to scale production and address labour challenges. Joining us is Ramtin Attar, Co founder and CEO of Promise Robotics. With 13 years of experience at Autodesk Research, Ramtin is leading the development of robotic construction platforms that connect digital design directly to automated home production. Key Highlights Robotic Housing Solutions: How Promise Robotics uses AI and automation to address Canada's housing shortage.   Homegrown Construction Tech: Why Canada must develop its own advanced construction technologies.   Digital to Robotic Production: How Promise Robotics connects digital design directly to automated manufacturing.   Founder Journey: How Ramtin's experience at Autodesk shaped the vision behind Promise Robotics.   Scaling Through Automation: What the Calgary facility means for expanding robotic homebuilding across Canada. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we discuss how a modern, tech-forward approach to Human Resources can transform businesses from chaotic cost centers into engines for growth.  Our guest, Lyndsay Seafoot, Founder and CEO of the Curbridge Group, believes in simple, value-driven solutions powered by innovation. Lyndsay's philosophy, "What would Hugh do?" and her work across multiple HR-focused companies have made her a leader in helping SMEs streamline HR and improve operations. Let's dive in. Key Highlights Leadership Philosophy: How "What would Hugh do?" shapes Lyndsay's approach to leadership.   Simplifying HR: Why simplifying HR is crucial for SMBs and the common mistakes owners make.   Stand Out Staff: How webpage resumes enhance candidate visibility and fit.   Directors Desk: The childcare industry pain point that inspired Lyndsay's software solution.   Startup Life & Balance: Lessons learned about success and balance from building Curbridge. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the transformative world of heavy industry and the shift towards the "Mine of the Future," where integrated data and real-time visualization are revolutionizing operations and safety in mining. Our guest is Dr. Borys Vorobyov, CEO and Chairman of SightPower Inc. With over 40 years of experience, Borys is a pioneer in spatial data processing and digital transformation, leading the way in the global mining sector with SightPower's "Digital Mine" concept. Key Highlights Digital Transformation: Why integrated data management is essential and often underestimated in mining.   AI and Digital Twins: How AI tools enhance digital twins for real-time decision-making.   Beyond Mining: How SightPower supports smart cities and other sectors like construction and agriculture.   Technical Differentiators: What sets SightPower's technology apart from other digital solutions.   Global Vision: Dr. Vorobyov's long-term vision for SightPower's global growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the infrastructure behind sustainable business growth and why companies must move beyond the constant chase for new leads. In 2026, businesses that invest in retention and customer relationships are the ones building predictable and scalable revenue. Joining us is Maria Olmedo, Head Consultant at MJ Digital Pros. With more than a decade of experience in CRM strategy and product analytics, Maria helps businesses turn customer data into long term value through smart retention marketing systems. Key Highlights Email Marketing in 2026: How email marketing has evolved into a powerful relationship building and revenue tool.   CRM Essentials: Why a CRM system is critical for organizing customer data and scaling a business.   Sales vs Retention: Why focusing on existing customers often drives stronger growth than constant acquisition.   Data Driven Retention: What SMEs can learn from industries like iGaming about engagement and loyalty.   Career Soft Skills: Why communication and time management remain essential for young professionals. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why digital transformation often fails when the human element is ignored. In 2026, success is not just about adopting new tools but building systems where people and technology work together effectively. Joining us is Luis Juarez, CEO and Founder of Inside View Global. A digital modernization expert focused on Microsoft 365 architecture and AI readiness, Luis has transformed his consultancy into a product enabled company while building strong technology communities across Vancouver. Key Highlights AI Readiness Reality: What organizations misunderstand about AI adoption and why human centric transformation matters.   From Services to Products: How consulting firms can evolve into scalable product enabled businesses.   Community Driven Growth: Why building structured user ecosystems creates long term economic value.   Human Focused Leadership: How technical teams can stay focused on real impact instead of just output.   Digital Governance for SMEs: How mid sized companies can build scalable systems without enterprise budgets. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari, where we celebrate the diverse voices shaping Canada's entrepreneurial landscape. Today, we explore the growing opportunities within the Indigenous tech ecosystem and why supporting Indigenous-led innovation is essential for Canada's economic future. Joining us is Ryan St. Germaine, CEO of the Indigenous Tech Circle. A serial entrepreneur and co-founder of platforms like BCjobs.ca and Jobcast, Ryan now leads Canada's largest Indigenous-led tech network, connecting founders and leaders to capital, mentorship, and global opportunities. Key Highlights Indigenous Tech Momentum: Why this is a pivotal moment for Indigenous-led technology in Canada.   Funding Pathways: How new initiatives are helping close the investment gap for Indigenous ventures.   Indigenous Exit Strategy: Why selling to Indigenous groups can create value for founders and communities.   Tech Circle Conference: The impact of convening Indigenous professionals through flagship events.   Global Message: What the world should know about Canada's emerging Indigenous tech ecosystem. We thank our shipping partner UPS for the continued support in empowering small businesses to grow, reach new markets, and operate with confidence. For more expert insights, visit www.indigenous-sme.ca and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the shift from incremental progress to exponential growth and why many entrepreneurs plateau despite working harder than ever. In 2026, scaling often requires an internal shift in mindset and identity before external results can change. Joining us are Dave Conway, Founder of Conway Mentorship and a globally recognized mindset mentor, and Jacqueline Conway, CEO and brand strategist driving the company's eight figure growth. Together they guide entrepreneurs worldwide and host the top ranking podcast The 30 Day Year. Key Highlights The 30 Day Year: How entrepreneurs can break through income ceilings by changing mindset before strategy.   Financial Set Point: How shifting identity and self image enables entrepreneurs to lead 10X growth businesses.   Visualization Science: How mental imagery, when applied correctly, can accelerate business success.   Faith vs Force: Why gratitude and alignment outperform pressure driven competition in long term growth.   Mindset Seminar Impact: How an intimate 30 seat experience gives entrepreneurs clarity and certainty for scaling. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can bridge the gap between raw data and profitable marketing strategy. In 2026, guessing where growth comes from is no longer sustainable when data can reveal exactly what drives revenue. Joining us is Hilary Borndahl, Founder and CEO of Miix Analytics. With more than 20 years of experience at global firms like Kantar and Nielsen, Hilary specializes in transforming complex marketing data into clear strategies that help businesses predict performance and make smarter decisions. Key Highlights Marketing Mix Modeling ROI: How MMM helps businesses separate marketing noise from real revenue drivers.   MiixLite Innovation: How MiixLite makes advanced analytics accessible and affordable for SMEs.   Entrepreneurial Leap: Why Hilary believed a boutique analytics firm could outperform large global agencies.   Culture of Impact: How social initiatives shape Miix Analytics' culture and purpose driven work.   Future Data Strategy: How businesses should prepare their data today to stay compliant and insight driven. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI is evolving from a simple assistant into a coordinated workforce that can automate complex business operations and drive real productivity. Joining us is Karla Congson, CEO and CTO of Agentiiv. Recognized as one of Canada's Top 50 Women Over 50, Karla is leading the development of enterprise AI agents designed to augment human teams and scale expertise across multiple business functions. Key Highlights 1. Mundane Utility in AI: Karla explains how automating repetitive tasks unlocks real productivity and efficiency. 2. AI Governance and Security: Karla shares how Agentiiv ensures AI agents operate safely and remain compliant in enterprise environments. 3. Human AI Collaboration: Karla discusses how AI agents are designed to function like experienced team members. 4. Scaling with You Scaled: Karla highlights how the program demonstrated measurable AI impact across business ecosystems. 5. Vector Technology Collaboration: Karla explains how the partnership enables coordinated AI workflows across organizations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why writing code alone is no longer enough to stay competitive. In 2026, businesses that rely on cheap workarounds instead of custom architecture often stall their own growth. Joining us is Zarko Mandic, Director at Novus Tech Group and VP of Technology at Karbon-X. With over 15 years of experience in platform architecture and digital strategy, Zarko helps organizations across Fintech, Healthcare, and Oil and Gas turn complex technical domains into streamlined products that drive measurable results. Key Highlights The Cost of Workarounds: When manual fixes become more expensive than building custom solutions.   Growth Hindrance Signals: Early signs that existing software is slowing the business down.   AI in Energy: How Novus transforms dark data into actionable insights for energy firms.   Decarbonization Strategy: How custom software simplifies carbon tracking and reporting.   Business Logic First: Why focusing on business logic over writing code delivers stronger outcomes. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on the future of healthcare CX and how AI, global expansion, and disciplined product strategy are driving measurable growth. Our guest is Naomi Adams, SVP Customer and Ecosystem Partners Growth and Account Management at League, a leading AI powered healthcare CX platform reaching over 63 million people worldwide. With more than 15 years of experience in corporate strategy and digital transformation across global markets, Naomi shares insights on scaling innovation in complex healthcare systems. Key Highlights Scaling to 63M+ Users: Core principles behind product market fit, funding success, and enterprise partnerships.   AI in Action: How AI strengthens internal workflows and enhances personalized healthcare experiences.   Canada vs U.S. Strategy: Key market differences shaping platform design and compliance execution.   Resilient Leadership: Lessons on confidence, growth, and navigating competitive environments.   Future of AI Agents: The long term vision for agent driven healthcare experiences. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we'll dive into how to move away from “marketing guesswork” and build systems that actually drive revenue. In 2026, impressions and vanity metrics aren't enough—businesses need a performance-driven strategy that understands margins, customer journeys, and long-term positioning. Joining us today is Neeraj Kathuria, founder of Elegant Marketing. With over a decade of experience, Neeraj helps businesses in the automotive, jewelry, and professional services sectors scale through results-focused digital marketing. From starting as a solo entrepreneur to leading a high-performing team, Neeraj is an expert in data-driven advertising and scaling operations. Key Highlights Marketing Waste: Why businesses waste money on ads and how to avoid it.   Scaling Success: The mindset shift needed to move from six to seven figures.   Industry Insights: How mortgage experience influences marketing strategy.   Programmatic Advertising: How analytics are changing local business customer acquisition.   Leadership Alignment: How digital agency leadership focuses on long-term results. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how organizations can build championship teams and why candidate experience has become a true competitive advantage. In a market where talent has options, recruitment strategy can define long term success. Joining us is Adam Gellert, Founder and CEO of The Linkus Group and Founder of Hipo, a hiring marketplace connecting pre vetted candidates with growing companies. A serial entrepreneur, Adam is reshaping the job application process and helping startups and SMBs secure mission critical talent. Key Highlights Talent Market Trends: The key shifts shaping today's talent pool and the biggest recruitment challenges for growing companies.   Hiring Mistakes: The common errors that derail recruitment success and how to hire for real culture fit.   Competing with Enterprise: How SMBs can win top talent and leverage recruiter partnerships effectively.   Evolving Work Environment: How Linkus Group differentiates itself and adapts to changes in today's workplace.   Future of Hiring: Adam's long term vision for recruitment and how efficiency and cost saving guide leadership decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven search, changing user behavior, and the decline of traditional blue link SEO are forcing businesses to rethink how organic growth actually works in 2026. Our guest is Prakash Vaghasiya, CEO of Nexa Technology Inc. and a serial entrepreneur with deep expertise in technical SEO and agritech growth across Canada and India. Prakash shares how B2B and e commerce brands can reduce reliance on paid ads and build organic engines that convert, not just rank. Key Highlights AI Search Shift: How AI Overviews and ChatGPT search are reshaping visibility in 2026.   Vanity Metrics Trap: Why rankings without conversion strategy fail to drive revenue.   Owned Traffic Growth: How brands transition from paid ads to sustainable organic channels.   Agritech Strategy: How SEO and LinkedIn thought leadership generate B2B demand.   2026 Focus Areas: Where SMEs should invest limited budgets for maximum organic ROI. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how small businesses can move beyond basic connectivity and build a fully integrated digital ecosystem. In 2026, growth depends on combining secure networks, cloud platforms, and intelligent tools that power innovation. Joining us is Karine Moses, Vice Chair, Québec and Senior Vice President, Sales at Bell. With nearly three decades of leadership at Bell, Karine plays a key role in helping Canadian entrepreneurs access the digital infrastructure, partnerships, and tools needed to scale in a fast evolving economy. Key Highlights: Innovative SMB Solutions: How Bell is supporting small businesses with modern connectivity, cloud, and digital services.   Bell's AI Transformation: How AI is being integrated into Bell's internal operations and decision making.   Practical AI Adoption: Simple ways SMB leaders can adopt AI and achieve quick operational wins.   Strategic Partnerships: How Bell's ecosystem of partners expands growth opportunities for Canadian SMEs.   Future of Digital Innovation: How Bell is preparing to support the next generation of small business technology. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, the focus shifts from traditional IT uptime to intelligence driven technology, cybersecurity accountability, and responsible AI adoption in 2026. Our guest is Daniel Mitchell, Founder and CEO of Alt-Tech Inc. and Co-Founder of MIP Global. With a background in national security investigations and executive education from Harvard, Daniel shares how intelligence, governance, and strategy must converge to power modern business leadership. Key Highlights From Public Safety to Business Strategy: How investigative experience shaped a people first philosophy in technology leadership.   Intelligence Driven Advisory: What modern advisory means when data, risk, and AI intersect.   Responsible AI Adoption: How to implement AI with governance, clarity, and measurable value.   Modernizing with Confidence: Where non technical leaders should focus first in IT and cybersecurity upgrades.   Behind the Firewall 2026: What the new series brings to leaders seeking clarity in a complex digital world. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In the world of digital marketing, it's easy to get distracted by "vanity metrics" like likes, clicks, and impressions. But for small businesses, the only metric that truly matters is revenue. If your marketing isn't moving the needle on your bank balance, it's just noise. Joining us today is Dan Di Loreto, Co-Founder of Ubiweb. Dan has led Ubiweb to be named one of Canada's Top Growing Companies for three consecutive years, and as a mentor, he bridges the generational gap, teaching Gen Z how to communicate with Gen X and Baby Boomer business owners. He's here to talk about the death of vanity metrics, the "Trust Paradox" of AI, and a trip to Las Vegas that changed everything. Key Highlights Revenue Accountability: Why Ubiweb shifted to revenue accountability and why vanity metrics fail SMEs.   Trust Paradox: Why human-centered assets like reputation and SEO matter more in the AI era.   Vegas 2020 Pivot: What happened in Vegas that reshaped Dan's view on adaptability.   Mentoring Gen Z: Bridging the generational sales gap and building confidence.   Scaling Simply: How Ubiweb plans to stay simple as digital marketing becomes more complex. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how the demand-first production model is disrupting traditional commerce and eliminating manufacturing waste. With the creator economy surpassing $250 billion in 2026, the infrastructure behind it must be as agile and community-driven as the creators themselves. Joining us today is Landon Brett, CEO of Makeship. Landon transformed Makeship from a non-profitable startup to a global eight-figure success story, all while remaining entirely self-funded. A CPA with roots at EY, Landon represents a new generation of leadership building profitable, values-driven businesses without outside capital. Key Highlights Financial Turnaround: How Landon stabilized and scaled Makeship as Director of Finance.   Merchandise Model: The benefits of removing upfront capital and inventory risk for creators.   Scaling Global IP: Upgrading infrastructure while maintaining a community-driven identity.   Make Good Values: Protecting core values across a global supply chain during rapid growth.   Leading Remote Teams: Building culture and cohesion as a young CEO managing a remote workforce. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.