CanadianSME Magazine was created through the passion and admiration for entrepreneurs. With SMEs playing such a crucial role in Canada’s business industry and contributing greatly to the economy, CanadianSME was built to provide a much-needed support system for hard working business owners. Because we understand the importance of SMEs when it comes to building a stronger more diverse economy and that they can initiate job creation and growth, we’ve created a platform that provides support and expertise knowledge to these entrepreneurs. By taking the time to research important content that we believe can be beneficial for entrepreneurs, we are ensuring that their entrepreneurship journey is successful.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. The gaming industry is changing faster than ever, and survival depends on more than creativity alone. Today, we explore how independent studios can adapt, stay organized, and build ambitious projects in a competitive market.Joining us is Frédéric “Fred” Tremblay, Vice President of Strategic Growth at ALTKEY Studio. With nearly two decades of experience across global entertainment brands like Hasbro, Mattel, Disney, and Spin Master, Fred shares how ALTKEY combines indie agility with professional systems to create lasting growth.Key HighlightsIndie Adaptation: How small studios can turn market challenges into growth opportunities.INDIE. BIG. Model: Balancing creative freedom with strong operational discipline.Building Original IP: Creating flexible game experiences designed for long-term evolution.AI-Powered Prototyping: Using technology to test ideas faster and reduce development risk.Studio Scalability: Building processes that help indie teams take on bigger opportunities.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. A first aid certificate proves someone passed a course, but does it prove they are ready when an emergency actually happens? Today, we explore what training data reveals about knowledge retention and real workplace preparedness.Joining us is Ashkon Pour Heidary, Co Founder of Coast2Coast First Aid & Aquatics. A University of Toronto neuroscience graduate and experienced first aid instructor, Ashkon leads an organization that has certified over 150,000 people and captured more than half a million individual exam responses.Key HighlightsCertificate vs Capability: Why completing first aid training does not always mean being emergency ready.The Retention Data: What half a million exam responses reveal about workplace knowledge gaps.First Aid Compliance: Understanding evolving requirements and what employers need to consider.AI Powered Learning: How Coasty is helping learners prepare more effectively for first aid training.Workplace Readiness: The practical step employers can take to strengthen emergency preparedness.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it takes to stay relevant for over 50 years in a constantly evolving manufacturing landscape.Joining us is Bill Melnik, President of Tayco. Bill shares how innovation, sustainability, and community focus have shaped a lasting Canadian manufacturing legacy.Key HighlightsCustomer Driven Legacy: Bill explains how listening to customers sustained long term growth.Innovation and Sustainability: Bill shares the design philosophy behind modern workspace solutions.Canadian Manufacturing Impact: Bill highlights how local production supports jobs and the economy.Community Commitment: Bill discusses the importance of mentorship and outreach.Future of Workspaces: Bill outlines how offices will evolve in the coming years.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore AI adoption, workforce readiness, and technology governance shaping Canada's SME landscape.Joining us is Dr. Wendy Cukier, Professor of Entrepreneurship and Innovation at the Ted Rogers School of Management, sharing insights on productivity, innovation, and responsible technology adoption.Key HighlightsAI Adoption Gap: Why Canada leads in research but lags in SME implementation.SME Technology Definitions: Understanding inconsistent adoption measurements and hidden automation use.Productivity Growth: How technology adoption can improve Canada's business competitiveness.Workforce Transition: Balancing automation, productivity, and employee development.AI Governance: Building practical data integrity and technology guardrails.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. The future of work belongs to those who can turn experience into opportunity. Today, we explore how professionals can adapt to AI disruption, build digital assets, and create new pathways for long-term growth.Joining us is Nanette Finn, Founder of My Business Basics Coach. With over 30 years of entrepreneurial experience, Nanette helps professionals transform their knowledge into digital products while navigating career changes, technology shifts, and personal growth.Key HighlightsAI Career Adaptation: Building resilience and confidence in an evolving job market.Digital Asset Creation: Turning personal expertise into valuable online products.Values-Driven Success: Aligning business goals with family, purpose, and legacy.Learning Communities: Why accessible support systems accelerate growth.Career Opportunity Mapping: Identifying your next digital asset opportunity.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. What if the biggest business decisions happen before customers even realize they are making them? Today, we explore the hidden emotions, cultural influences, and human behaviors shaping modern consumer choices.Joining us is Johanna Faigelman, Founder and CEO of HumanBranding. A pioneer in applied anthropology, Johanna helps global brands like Nestlé and Logitech uncover deeper human insights while building a globally recognized, bootstrapped consulting firm from Toronto.Key HighlightsHuman Decision-Making: Exploring the unconscious forces that influence consumer behavior.Bootstrapped Growth: Lessons from building a sustainable global consulting company.Applied Anthropology: How human insights reveal what traditional metrics miss.AI & Behavior: Combining technology and behavioral science to understand customers.Future Strategy: The evolving role of anthropology in global business decisions.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. What happens when a simple community habit becomes the foundation for a global technology platform? Today, we explore how trust, technology, and creative problem solving are reshaping cross border delivery for communities around the world.Joining us is Imran Salahuddin, Founder and CEO of Cendiago. With more than 25 years of software engineering experience across telecom, banking, and digital products, Imran shares how he transformed a real world shipping challenge into a peer to peer marketplace.Key HighlightsFrom Builder to Founder: How creating Cendiago changed Imran's approach to entrepreneurship.Trust Across Borders: Why verification and AI customs screening are essential for safer delivery.Solving the Cold Start: Building momentum in a two sided marketplace connecting travelers and senders.Secure Transactions: How payment protection and flight verification strengthen marketplace confidence.Community to Commerce: Turning everyday user habits into scalable digital business opportunities.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore regional investment, trade optimization, and scaling enterprises through data-driven strategies.Joining us is Brad Parry, President and CEO of Calgary Economic Development (CED) and Chief Executive Officer of the Opportunity Calgary Investment Fund (OCIF), recognized for building Western Canada's economic ecosystem.Key HighlightsInvestment Misconceptions: Trade Accelerator programs support local business beyond attraction alone.De-Risking Growth: OCIF aligns public and private capital to lower expansion risk.Innovation Activation: Calgary's Innovation Strategy helps SMEs launch products faster.Global Trade Pivot: Firms adjust export strategies to mitigate US market uncertainty.Export Readiness: Advanced frameworks push businesses beyond basic international readiness.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore modular commerce platforms, AI-driven procurement, and building flexible digital ecosystems for modern businesses.Joining us is Chase Bowler, Senior Account Executive at Shopware, sharing insights on open commerce, data ownership, and scalable digital strategies for mid-market brands.Key HighlightsAI Data Control: Maintaining ownership while adopting AI-driven commerce solutions.Modular Commerce: Building flexible systems beyond traditional platform limitations.Agentic Commerce: Preparing businesses for AI-powered purchasing and procurement.Developer Ecosystem: How open communities accelerate merchant growth.Future-Proofing Commerce: Reducing technical debt with smarter digital strategies.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore scaling operations, leadership systems, and building businesses that thrive beyond founder dependency.Joining us is Lorne MacInnes, President of Ferguson Moving & Storage, sharing insights on multi-location growth, autonomous teams, and strategic business expansion.Key HighlightsFounder Transition: Maintaining control while stepping away from daily operations.Leadership Teams: Building management structures that operate independently.Multi-Provincial Growth: Scaling services across multiple Canadian markets.Strategic Focus: Moving from daily challenges to long-term planning.Aviation Discipline: Applying pilot principles to business systems and trust.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore deep-tech innovation and clean-energy infrastructure modernization.Joining us is Terri Breker, Chief Marketing Officer at VoltSafe Inc., leading brand growth and market commercialization for cutting-edge electrical technology.Key HighlightsLegacy Infrastructure: Traditional electrical plugs need reinvention.Marine Sector Entry: VoltSafe targeted marinas as its first major market.Smart Grids: The technology modernizes power grids and energy management.Enterprise Expansion: VoltSafe can adapt to industries beyond marine applications.Visibility Strategy: Complex deep-tech products must resonate with mainstream audiences.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. The future of B2B commerce is no longer about selling faster—it's about becoming easier for customers and AI agents to discover. Today, we explore how businesses are rebuilding digital commerce with smarter platforms, automation, and data-driven experiences.Joining us is Bryan House, Chief Executive Officer at Elastic Path. A Harvard Business School MBA graduate and global technology leader, Bryan shares insights from scaling open-source platforms, enterprise software companies, and building customer-focused strategies for modern commerce.Key HighlightsCustomer-Led Growth: How customer success strategies are reshaping B2B revenue models.AI Buyer Agents: Why businesses must rethink product data for AI-driven discovery.Commerce Integration: How connected systems simplify procurement and digital buying.AI Experimentation: Building practical AI strategies focused on real outcomes.Leadership Lessons: How craftsmanship influences product, operations, and team growth.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Digital assets are no longer a niche experiment. They are reshaping institutional finance. Today, we explore how enterprises can structure portfolios, manage risk, and harness tokenized markets for sustainable growth. Joining us is Ash Tahbazian, Head of Business Development, North America at 3iQ Digital Asset Management. A CFA and CPA with over twenty years in custody and institutional finance, Ash bridges traditional investment frameworks with emerging blockchain platforms for North American asset allocators. Key Highlights Institutional Adoption | 1:58: Why digital assets are accelerating in mainstream portfolios. Convexity Matters | 5:58: Focusing on convexity over simple diversification for resilient investing. Beyond Single Tokens | 9:37: Market neutral strategies that expand digital asset opportunities. Modernized Infrastructure | 12:21: How tokenization and stablecoins will transform finance and payments. Custom Solutions | 16:02: Creating tailored investment strategies informed by institutional experience. Final Insights | 19:39: Closing perspectives on the evolving role of digital assets in institutional finance. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. To learn more about how we are supporting the ecosystem, visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: This recording and related materials (the "Materials") are for informational purposes only and do not constitute financial, investment, legal, tax, or other professional advice, or any recommendation, solicitation, or offer. They do not consider individual objectives or needs; seek independent advice before acting. Distribution may be restricted by law, and viewers must comply with applicable laws. Participants' views, including clients', are their own, are not endorsements, and may not reflect 3iQ's views or other clients' experiences; results vary. Forward-looking statements are not guarantees of future performance. Information is current as of recording and subject to change without notice; 3iQ does not warrant its accuracy, including third-party content, or undertake to update it. Cryptocurrencies and digital assets are speculative and highly volatile; risks include total capital loss. Materials are provided "as is," and 3iQ disclaims all liability, to the fullest extent permitted by law, for loss from reliance on them.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. AI promises faster decisions, but trust remains the biggest challenge for businesses adopting intelligent systems. Today, we explore how explainable AI is transforming finance, accounting, and HR operations with transparency and control. Joining us is Manav Thiara, Senior Vice President of Engineering and Platforms at Sage. Leading Sage's AI, data, and platform engineering efforts, Manav is building the future of trusted AI experiences that help millions of small and mid-sized businesses operate smarter. Key Highlights The AI Verification Tax: Why businesses spend extra time validating AI-generated decisions. Glass Box AI: How explainable systems build trust in financial operations. Human-Controlled AI: Keeping people at the center of automated workflows. Trusted AI Selection: What businesses should evaluate before choosing AI solutions. AI Transformation Roadmap: The first steps toward transparent and reliable AI adoption. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Great strategies don't fail because of ideas—they fail when execution breaks down. Today, we explore how organizations can turn complex challenges into aligned decisions, measurable action, and lasting transformation. Joining us is James Hunter, Director at Level5 Strategy. A Consulting Magazine Rising Star in Strategy & Transformation, James helps organizations across energy, healthcare, and regulated industries align leadership teams and build strategies that create real impact. Key Highlights Execution Gaps: Why strategic plans fail and how leaders can close the divide. Leadership Alignment: Using narrative-driven approaches to create lasting commitment. Data-Driven Strategy: Turning insights into stronger business decisions. High-Stakes Facilitation: Aligning diverse perspectives during critical discussions. Scaling Consultancies: Building strategy-focused teams through effective talent decisions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore SaaS scaling, enterprise value creation, and leadership strategies for high-growth technology companies. Joining us is Karim Ben-Jaafar, Coach at Athena Strategic Coaching, sharing insights on exits, global growth, revenue strategy, and executive leadership. Key Highlights Exit Value Strategy: Building enterprise value beyond traditional valuation metrics. Global SaaS Scaling: Lessons from managing international software growth. Fractional CRO Impact: Using strategic leadership to accelerate growth. Executive Accountability: Building humility and ownership within leadership teams. Revenue Engine Design: Removing sales bottlenecks for predictable growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. As businesses embrace AI and cloud platforms, the biggest challenge is not adoption—it's maintaining control, security, and trust. Today, we explore how organizations can simplify Microsoft 365 management and prepare for an AI-driven future. Joining us is Benjamin Niaulin, VP of Product at ShareGate. A globally recognized Microsoft 365 expert, Benjamin leads product innovation at ShareGate, helping over 100,000 IT professionals manage migrations, governance, and secure digital environments. Key Highlights Microsoft 365 Governance: Why strong foundations are essential before AI Copilot adoption. AI-Native Management: How ShareGate MCP is transforming Microsoft 365 operations. Simplified Migrations: Navigating tenant-to-tenant moves and identity alignment. 20 Years of Innovation: Lessons behind ShareGate's long-term technology success. Cloud Security Audits: Practical steps to identify Microsoft 365 risks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. The strongest organizations are built on human connection, not just strategies and systems. Today, we explore how intentional leadership, mentorship, and trust-driven cultures create lasting business impact. Joining us is Ian Chisholm, Co-Founder and Partner at Roy Group and author of Quiet Champions. From rural Saskatchewan to leading organizations globally, Ian shares insights on leadership practices, human potential, and building stronger connections in complex workplaces. Key Highlights Leadership Practice: Moving beyond management to create intentional daily leadership habits. Focused Leadership: Shifting from constant reaction to purposeful decision-making. Quiet Champions: Why mentorship and human connection matter more than ever. Indigenous Wisdom: Applying traditional knowledge to navigate modern challenges. Personal Growth: Helping leaders recognize themselves as their greatest investment. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. As businesses grow, scattered HR systems can quietly create compliance risks, payroll errors, and operational bottlenecks. Today, we explore how Canadian companies can simplify workforce management through smarter HR technology. Joining us is Ugo Roik, Senior Account Executive at Folks HR. With deep expertise in human capital technology and software strategy, Ugo helps Canadian organizations replace fragmented HR platforms with unified, compliant solutions built for modern workplaces. Folks is a bilingual Canadian HR platform that brings recruiting, employee records, performance management and payroll into one simple system for growing SMBs. Key Highlights: 1) HR Technology Choices: Avoiding common mistakes when selecting workforce management platforms. 2) Scaling Challenges: How fragmented tools impact businesses growing beyond 50 employees. 3) Adoption Barriers: Why HR systems fail and how organizations can improve usage. 4) Data Protection: The importance of domestic hosting for sensitive employee records. 5) HR Efficiency Audits: Practical steps to improve payroll and workforce operations. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore data center cooling, AI-ready infrastructure, and the engineering behind mission-critical digital systems. Joining us are Jacques Morvan and Sean Corcoran from PLC Group, sharing expertise on thermal management, sustainability, and next-generation data center solutions. Key Highlights • Thermal Performance: How cooling impacts data center reliability, efficiency, and costs. • AI Infrastructure: Adapting cooling systems for high-density AI workloads. • Solution Selection: Matching cooling technologies to specific data center needs. • Sustainability Outcomes: Achieving measurable energy savings through advanced solutions. • Early Integration: Why cooling decisions must begin during the design phase. Special Thanks to Our Partners: • UPS: https://solutions.ups.com/ca-beunstop... • ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Advertising is no longer reserved for brands with massive budgets. Today, we explore how AI-powered tools are helping Canadian SMBs reach audiences, simplify campaigns, and compete in a rapidly changing media landscape. Joining us is Uri Gorodzinsky, Managing Director for Amazon Ads Canada and Mexico. With over two decades of experience across Procter & Gamble and Amazon, Uri helps brands leverage AI-driven advertising solutions to connect with customers across shopping, streaming, and digital platforms. Key Highlights AI Advertising Shift: How AI is making advanced advertising accessible for SMBs. Streaming TV Growth: Breaking down opportunities for small businesses in connected TV advertising. Human + AI Strategy: Why creativity and judgment remain essential in automated campaigns. Smarter Ad Management: How AI tools simplify campaign operations and media buying. Marketing Action Plan: Practical steps to integrate AI-supported advertising strategies. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Great business ideas can come from anywhere, but opportunity is not always equally accessible. Today, we explore how rural entrepreneurs are turning local ideas into real ventures through innovation, mentorship, and community support. Joining us is Andrew Button, Founder and CEO of Mashup Lab. With over 15 years of rural economic development experience, Andrew has built a virtual incubator supporting thousands of entrepreneurs across hundreds of rural communities. Key Highlights Rural Entrepreneurship: Unlocking overlooked opportunities in small communities. Idea Validation: Why testing business models early creates stronger foundations. Virtual Incubation: Scaling entrepreneurial support across rural regions. Community Innovation: How micro-funding initiatives inspire local action. Founder Activation: The first step to turning rural ideas into businesses. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. A website is no longer just a digital storefront—it is where trust, credibility, and customer decisions begin. Today, we explore how storytelling, strategy, and thoughtful design create digital platforms that truly connect. Joining us is Derrick Boddie, Senior Web Developer and Executive Director at Mango Innovation. A Toronto-based web strategist and developer, Derrick helps startups and organizations transform complex ideas into high-trust, conversion-focused digital experiences. Key Highlights Story-First Design: Why authentic brand stories outperform generic website templates. Discovery Strategy: How deep conversations uncover stronger digital positioning. Digital Trust: Building credibility for fintech, MedTech, and healthcare brands. AI-Ready Websites: Preparing digital platforms for the future of search. Website Improvement: Simple steps to strengthen homepage messaging and conversions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore leadership alignment, operational excellence, and transformation strategies that help growing companies move beyond founder dependency. SMEs in 2026 must implement scalable systems to unlock long-term growth. Joining us is Thierry Allegrucci, Certified EOS® Implementer at Stratégium Conseils Inc. With over 30 years of global leadership experience and a mechanical engineering background, Thierry helps Canadian SME leaders improve accountability, implement structured processes, and drive operational efficiency. Key Highlights Founder Bottlenecks: How SME founders get trapped in daily operations and shift to strategic leadership. EOS Deployment: Core pillars and structuring a multi-year EOS rollout. Executive Accountability: Enforcing governance while balancing founder ownership. System Misconceptions: Common EOS misunderstandings and how to correct them. Time Optimization: Practical steps to reclaim time and reduce operational chaos. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore community-driven banking, purpose-led capital, and human-digital business models supporting local enterprises. Joining us is Diane Dou, Chief Operating Officer at Libro Credit Union, sharing insights on scaling community impact, financial transformation, and supporting Ontario's local business ecosystem. Key Highlights Local Business Impact: Why community enterprises remain essential to economic growth. Purpose-Driven Banking: How community credit unions support local businesses with impact-focused solutions. Strategic Mergers: Expanding community reach while maintaining B-Corp values. Financial Transformation: Using human-digital models to strengthen business growth. Future Support Ecosystems: Building next-generation programs for local entrepreneurs. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore experiential marketing, event production, and creative strategies that build powerful brand ecosystems. Joining us are Theresa Place, President and CEO, and Devyn Maybee, Director of Marketing at Theresa Place Media Inc., sharing insights on scaling creative teams, media production, and multi-channel marketing. Key Highlights Event Production: The operational strategies behind successful corporate events. Marketing Architecture: Building unified campaigns through data-driven channels. Creative Scaling: Maintaining innovation and excellence while growing teams. Media Storytelling: Combining film and editorial design for niche audiences. Entrepreneurial Lessons: Insights from scaling a business from a kitchen table. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for mid-market business growth and exits. Today, we focus on navigating mergers and acquisitions with preparation, valuation, and execution in mind. Joining us is Andrew Kemper, Partner at Capital West Partners, a Chartered Professional Accountant and Chartered Business Valuator. Andrew has guided over 40 transactions exceeding $4 billion and mentors founders on successful exits. Key Highlights M&A Trends & Valuations: Canadian business owners must understand shifting mid-market deal dynamics. Preparation for Market: Founders need clear documentation and process readiness before going to market. Operational Value Drivers: Strengthened operations increase appeal and valuation to buyers. Lessons from 20 Years: Experience separates successful sales from deals that fail. Early Transition Planning: Preparing successors and exit strategy early protects long-term value. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. AI adoption is accelerating, but trust, visibility, and control will determine who succeeds. Today, we explore how businesses can build secure AI strategies while protecting critical data and operations. Joining us is J.Paul Haynes, CEO of Cinchy. A 35-year cybersecurity veteran and former eSentire leader, J.Paul shares how organizations can govern AI actions, strengthen data foundations, and move toward responsible AI adoption. Key Highlights AI Data Visibility: Why understanding data access is critical for successful AI adoption. Scaling AI Strategy: Moving from AI experiments to practical business solutions. AI Governance: How organizations can build trust and control over AI actions. Responsible Adoption: Balancing AI innovation with compliance and security. AI Readiness: The first steps businesses can take to prepare for the future. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore scaling service businesses through operational excellence, empathetic leadership, and culture-driven growth. Joining us is Loren Maisels, CMP, Founder and President of LOMA Agency, sharing insights on building a North American agency while keeping human connection at the core. Key Highlights Scaling with Heart: Building a service business without losing culture and connection. Event Growth Strategy: How SMEs can use events to drive measurable growth. Event ROI: Proving the business impact of successful event strategies. Team Connection: Using events to strengthen remote workforce engagement. Agency Culture: Maintaining values through partnerships and operational growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore founder-led content, thought leadership, and B2B asset strategies that help professional service firms stand out in 2026. Joining us is Daniel Francavilla, Founder of Clarity Content, sharing insights on capturing expertise, building trust online, and scaling purpose-driven organizations. Key Highlights Founder-Led Content: Why executive visibility drives growth and B2B sales. Capture Systems: Producing high-quality content without full-time creation. Trust in AI: What builds credibility in an AI-driven content landscape. Strategic Communication: Scaling multi-sector ecosystems for lasting impact. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Brent Edwards. The future of hospitality is being shaped before guests ever walk through the door. Today, we explore how hotels can increase direct bookings, reduce dependency on third-party platforms, and stay visible in the AI-driven travel landscape. Joining us is Nicki Graham, Chief Marketing Officer at Cendyn. With nearly 20 years of global marketing experience, Nicki leads strategies for a hospitality technology platform powering over 32,000 hotels worldwide and helping properties turn digital engagement into revenue growth. Key Highlights AI Visibility: How hotels can stay discoverable as search behavior evolves. Direct Booking Growth: Reducing OTA dependency and increasing guest conversions. Data-Driven Loyalty: Turning guest interactions into long-term relationships. AI-Powered Operations: Using technology to improve hotel decision-making. Future-Proof Hospitality: Steps to strengthen digital strategy and revenue growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore corporate customer acquisition pipelines and marketing ROI optimization across mature industries. Joining us is Dr. Khatereh Pourasadollahi, a marketing executive and researcher with over 11 years of experience. She serves on the BBB Board for British Columbia and Yukon, championing ethics and marketplace trust. Key Highlights Ad Failures: Structural gaps that make paid ads ineffective. AI & Discovery: How AI reshapes consumer search and brand visibility. Data to Action: Turning raw marketing metrics into strategic decisions. Budget Optimization: Prioritizing spend to maximize results on limited budgets. Trust & Value: How ethics and marketplace trust drive long-term corporate value. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore embedded distribution networks, consumer risk education, and affinity partnerships that simplify complex property protection models through a new collaboration announced with TD Insurance and REALTOR.ca. In 2026, businesses and homeowners must move past late-stage closing bundles to deploy early property education and proactive planning tools. Joining us is Steve Laurin, Vice-President of the Affinity Market Group at TD Insurance. With 25 years of expertise in digital transformation, distribution engineering, and partner relations, Steve manages one of Canada's largest affinity insurance portfolios, helping millions of Canadians understand and access property protection. Key Highlights Early Insurance: Why buyers should integrate property insurance before closing. Annual Coverage: Common misconceptions and staying prepared with regular reviews. REALTOR.ca Integration: Using digital tools to connect buyers with insurance planning. Affinity Management: Simplifying complex coverage concepts across 700+ partnerships. Commercial Risk Steps: Practical actions to protect commercial properties immediately. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Your biggest revenue opportunity may already be sitting inside your customer database. Today, we explore how businesses can transform overlooked data, AI tools, and sales processes into powerful growth engines. Joining us is Julio Viskovich, Chief Marketing Officer at Set 2 Close. A Forbes Top 30 Social Selling Influencer and former Hootsuite and Microsoft digital transformation leader, Julio helps B2B organizations unlock hidden revenue through smarter RevOps strategies. Key Highlights CRM Transformation: Turning scattered customer data into predictable revenue systems. Hidden Revenue: Recovering growth opportunities from dormant customer accounts. AI-Powered Selling: Using AI strategies to improve B2B visibility and conversions. Sales Efficiency: Unlocking team potential without increasing headcount. Pipeline Optimization: Practical steps to accelerate revenue growth quickly. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore practical AI adoption, avoiding hype, and finding where automation can create real business value. Joining us is Kyle Lubieniecki, Founder and AI Product Lead at Fractions Studio, sharing insights on AI strategy, product leadership, and helping founders make smarter technology decisions. Key Highlights AI Without Hype: Identifying where AI creates real business impact. Problem-First AI: Avoiding chatbot traps by solving the right problems. Fractional Expertise: Accessing senior product leadership without full-time costs. AI Validation: Testing ideas before investing in development. Quick AI Wins: Practical first steps for businesses with limited resources. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore industrial AI, manufacturing optimization, and intelligent platforms transforming complex operations in 2026. Joining us is Sunil Vedula, Co-CEO and Founder of NTWIST, sharing insights on AI-driven industrial transformation, operational efficiency, and how intelligent solutions are helping businesses optimize performance. Key Highlights 1. Mine-to-Mill Optimization: Unifying industrial processes to improve performance and yield. 2. SME Manufacturing Advantage: Unlocking hidden capacity through intelligent optimization. 3. Intelligence Layer Approach: Enhancing ERP and SCADA systems without replacing them. 4. Risk Mitigation: Addressing cybersecurity, IP, and platform adoption concerns. 5. Contextual AI Knowledge: Combining machine learning with operational expertise for accurate predictions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for scaling hospitality businesses. Today, we dive into automation pipelines, back-of-house optimization, and operational compliance for modern restaurants. Joining us is Afshin Mousavian, Co-Founder and CEO of Actual, a hospitality automation platform. Afshin combines 20 years of tech leadership with hands-on restaurant experience to help operators optimize tips, payroll, and service workflows. Key Highlights Frontline Service First: Exceptional service reduces tipping tension more than technology alone. Back-of-House Optimization: Streamlined operations improve team efficiency and customer satisfaction. Handling High Traffic: Operational systems keep restaurants stable during peak demand. ROI in Automation: Owners should evaluate real impact before adopting new technology. Team & Margin Balance: Supporting staff while protecting profits is key to sustainable growth. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. LinkedIn is no longer just a networking platform—it's becoming a growth engine for professional credibility. Today, we explore how experts can build visibility, trust, and business opportunities without spending hours creating content. Joining us is Mitt Korot, Founder and CEO of ProVoices.io. With leadership experience across enterprise AI, Accenture, and Novo Nordisk, Mitt shares how AI-powered thought leadership is helping professionals and organizations strengthen their digital presence. Key Highlights LinkedIn Evolution: Why professional visibility has become essential for business growth. AI-Powered Thought Leadership: How ProVoices.ai helps experts create authentic content efficiently. The Cost of Silence: Why avoiding LinkedIn can become a missed business opportunity. Enterprise Visibility: How organizations are scaling thought leadership across teams. Future of Influence: What successful professional firms will do differently in the years ahead. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore proactive legal strategy, corporate foundations, and preparing businesses for sustainable growth and successful exits. Joining us is Elena Favaro Viana, Founding and Managing Partner of EFV Legal Professional Corporation, sharing practical legal insights to help entrepreneurs protect, scale, and strengthen their businesses. Key Highlights Proactive Legal Planning: Building strong foundations for long-term business success. Legal Growth Strategy: Using legal frameworks to support revenue and expansion. AI Contract Risks: Understanding the dangers of AI-generated agreements. Exit Readiness: Preparing businesses for successful investment or acquisition. Legal Misconceptions: Addressing common challenges faced by small business owners. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore fractional leadership, revenue growth, and operational strategies helping businesses scale efficiently. Joining us are Cindy-Lynn Steele & Mark Johnson, Executive Partners at BelMark Plus Inc., sharing insights on digital transformation, execution, and building stronger business systems. Key Highlights Revenue Expansion: Growing new revenue streams without losing core focus. Omnichannel Growth: Turning customer data into profitable digital strategies. Execution Discipline: Keeping teams aligned during market expansion. Fractional Leadership: Choosing the right executive model for business needs. Operational Integrity: Building trust through fairness and effective systems. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Cyber threats are no longer just an IT problem—they are a business survival challenge. Today, we explore how organizations can build digital resilience, protect critical assets, and stay operational in an increasingly hostile cyber landscape. Joining us is Patrick Naoum, P. Eng., Chief Strategy Officer at ESI Information Technologies Inc. With nearly 30 years of executive leadership in technology, cybersecurity, and strategic growth, Patrick shares insights on building stronger defenses for modern enterprises. Key Highlights Beyond Basic Security: Why modern businesses need complete cyber resilience strategies. Hidden Targets: Breaking the myth that small businesses are safe from cyberattacks. Incident Response: The critical actions required during a live security breach. AI & Cyber Risk: How artificial intelligence is transforming business security challenges. Building Resilience: Practical steps to protect data and strengthen enterprise defenses. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down Generative Engine Optimization, local map pack tracking, and programmatic asset strategies for high-intent commercial keywords. In 2026, businesses must move beyond basic websites to AI-driven schemas and technical ledger architectures. Joining us is Martin Vassilev, Founder and CEO of Ottawa SEO Inc. Martin is an elite search strategist and software engineer, known for ranking over 200 web properties and being profiled in The New York Times for a record-breaking search engine achievement. He personally designs every technical brief and authority pipeline for his clients. Key Highlights NYT Profile Insights: Lessons learned from competing for the top Google spot. AI SEO Transition: How local brands should optimize for AI-driven search. Client Protection: Testing strategies on personal web portfolios to safeguard budgets. Local Map Dominance: How to secure top spots in local search and "Near Me" queries. Digital Audits: Practical steps for emerging businesses to capture local revenue quickly. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI-driven platforms are modernizing the Canadian insurance sector, transforming complex workflows into actionable business results in 2026. Joining us is Jeff Barsalou, Co-Founder and Chief Revenue Officer of QuickFacts, who shares insights on digital transformation, AI in B2B sales, and building a family-led Insurtech leader with near-zero customer churn. Key Highlights Insurance Transformation: Jeff explains how technology is modernizing Canadian brokerage operations. AI in B2B Sales: Jeff discusses AI's role in reshaping business development strategies. Customer Trust: Jeff highlights maintaining trust at scale for long-term growth. Workflow Simplification: Jeff shows how Commercial Lines streamlines complex insurance processes. Family-Led Vision: Jeff shares how entrepreneurship and shared vision shape QuickFacts' success. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Digital transformation fails when technology moves faster than strategy. Today, we explore how businesses can turn complex systems, AI investments, and digital platforms into measurable growth outcomes. Joining us is Scott Snowden, Partner at Flywheel Strategic. A technology strategist and enterprise digital architect with two decades of experience, Scott helps B2B organizations simplify operations, improve user experiences, and build sustainable digital momentum. Key Highlights Digital Transformation Gaps: Why businesses struggle to turn technology investments into results. Practical AI Adoption: What separates successful AI strategies from failed initiatives. Digital Frameworks: How structured approaches protect margins during system upgrades. Future Disruptions: The technology trends reshaping mid-market businesses. Smarter Investments: Identifying software solutions that deliver real business value. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern organizations are transforming employee experience with AI-driven feedback and culture enablement. Joining us is Rob Catalano, Co-Founder and Chief Engagement Officer at WorkTango, a global HR tech pioneer recognized for building platforms that amplify workforce engagement and retention. Key Highlights Annual Surveys Are Outdated: Traditional surveys fail to capture real-time employee sentiment. AI-Driven Feedback: AI can convert employee input into actionable management insights. Recognition Boosts Performance: Structured recognition programs improve retention and productivity. Incentives Drive Engagement: Operational incentives increase training adoption and workforce motivation. HR Tech Mindset: Innovative platforms elevate the employee experience and organizational culture. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how brands can move beyond visibility and use strategic storytelling to influence real consumer behavior. Joining us is Andrew Wagar, President and CEO of Swerve Strategic Marketing. Andrew shares how PR, influencer marketing, and digital strategy come together to drive measurable growth. Key Highlights Influencer ROI: Andrew explains how influencer marketing can drive actual sales. Channel Synergy: Andrew shares how digital and influencer strategies boost conversions. PR Advantage: Andrew highlights why PR is the missing link in many campaigns. Scaling Smart: Andrew explains how small brands can grow without large budgets. 2026 Trends: Andrew outlines the key shifts shaping consumer marketing. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down the operational mechanics of real startup growth and why structural foundations matter more than hype or valuations in 2026. Joining us is Elizabeth Thorsen, Owner and Principal at Elle Thorsen Consulting. Based in Vancouver, Elizabeth has 15+ years of experience guiding tech, climate, and innovation startups toward execution readiness and scalable growth. Key Highlights Fundable vs. Scalable: The difference between raising capital and building a business that lasts. Hype Gap: Why many startups crash after their first major funding round. VC Funding Disparity: The ongoing challenges women-led startups face in venture capital. Ecosystem Gaps: Missing pieces in Canada's startup and accelerator landscape. Responsible AI Growth: How businesses can adopt AI while maintaining sustainability and community impact. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore the transformation of higher education in an AI-powered world. In 2026, classrooms are shifting from content delivery to active application, requiring educators to focus on engagement, personalization, and interactive learning. Joining us is Eric Gardiner, Director of Thought Leadership at Top Hat, co-host of the Higher Listenings podcast, and advisor to over 900 institutions across North America. Key Highlights Educator's Role: Teachers now guide application and critical thinking, not just content delivery. Personalized Learning: ACE tools tailor the student journey to boost engagement. Tech ROI: Many institutions struggle to realize measurable returns from edtech investments. Content Evolution: AI transforms how course materials are created and delivered. Outdated Beliefs: Higher education must shift past traditional learning assumptions. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore AI-ready enterprise networks and secure platform deployment for Canadian businesses. In 2026, scaling AI safely requires context-aware infrastructure, unified data connectivity, and robust cyber threat intelligence. Joining us is Raj Juneja, President of Cisco Canada. Key Highlights AI Network Foundations: Strong physical networks are critical for scaling AI workloads. Readiness Gap: Many Canadian companies lack network preparedness, affecting competitiveness. Secure AI Deployment: Trust-first infrastructure is essential for daily AI operations. Unified Platforms: Consolidated systems simplify monitoring and strengthen security. Innovation Ecosystems: Complex cloud and analytics leadership shapes partner networks. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore experiential marketing and brand activations that break through digital fatigue. Joining us is Margot Silverstein, Associate Director of Growth at XMC, guiding national brand activations, sponsorship evaluation, and strategic partnerships across multiple industries. Key Highlights Experience Premium: Real-world brand experiences now outpace traditional digital ads. Sponsorship ROI: Measuring performance in real time maximizes impact and optimization. National Program Execution: Data-driven intention ensures large campaigns move the brand needle. Regulated Sector Creativity: Compliance and creativity coexist through strategic storytelling. Community & Leadership: Youth philanthropy strengthens corporate leadership and purpose. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore high-impact creative execution and building unified brand ecosystems. Joining us is Danielle McNeill, Co-Founder and Marketing Director at Definitely Real, leading strategy for their top-tier client roster including Arc'teryx and Nimmo Bay Resort. Key Highlights Brand Foundation: Branding must precede marketing to guide all creative efforts. Marketing Flow: Build a consistent marketing river rather than chasing one-off trends. Earned Growth: Small businesses can win through community and word-of-mouth marketing. Creative Preservation: AI challenges the sustainability of creative talent if unchecked. Mentorship Safety Net: Mentorship helps future-proof creative careers in an AI-driven world. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca. Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
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