CanadianSME Small Business Podcast

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. where we explore the strategic financial insights and innovative solutions empowering Canadian entrepreneurs to build lasting wealth. Today, we're diving into the world of wealth management, focusing on how one of Canada's fastest-growing independent firms is turning economic turbulence into unprecedented growth.Joining us is Kim Thompson, President at Harbourfront Wealth Management, a leader with over 35 years of senior experience and one of Canada's WXN Top 100 Most Powerful Women. With 450 employees across 52 branches, Harbourfront is the fastest-growing CIRO firm on the National Bank Independent Network, offering Canadians access to institutional-grade private market investments traditionally reserved for the ultra-wealthy.Key Highlights:Economic Resilience: How Canadian businesses can use tech and diversification to turn market challenges into strategic advantages. Harbourfront's Growth: The culture, recruitment, and acquisition strategy behind becoming Canada's fastest-growing independent firm. Private Market Access: Why private equity and real estate are essential today and how Harbourfront makes them accessible. Leadership Lessons: How Kim builds high-performing teams and her advice for young Canadian entrepreneurs. Future Vision: Harbourfront's long-term mission to stay independent and elevate wealth management across Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari. In this episode, we explore how authentic storytelling, community engagement, and accessible education are transforming Canada's digital marketing landscape for the better.Joining us is Darian Kovacs, Indigenous founder of Jelly Digital Marketing & PR and Jelly Academy, a B-Corp certified company that has delivered over 80,000 hours of learning to help Canadians gain in-demand skills. Darian shares how the newly launched Jelly Academy Skills Lab is bridging the digital divide, empowering professionals, and fostering inclusive growth through accessible, industry-recognized education.Key Highlights:The Skills Lab Launch: How Jelly Academy's new platform expands flexible, subscription-based digital learning. Upskilling the Workforce: Helping Canadians gain practical, in-demand marketing and analytics skills. Industry Certifications: Why credentials from trusted platforms accelerate career growth and credibility. Bridging the Digital Divide: How partnerships with inclusion-driven organizations make tech education more equitable. Future Vision: Darian's mission to shape the next generation of digital leaders through education and community impact.Special Thanks to Our Partners:UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAFor more expert insights, visit www.indigenous-sme.ca and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, part of the AI for SMBs series. Today, we explore how AI and data are transforming small and medium-sized businesses in Canada, helping them unlock real ROI, improve productivity, and drive innovation.Joining us are Wendy Gnenz, Partner and Digital Municipal Community of Practice Leader, and Colin Wenngatz, Partner, Data & AI, both at MNP. They share insights on treating data as a strategic asset, the critical importance of data quality, practical applications of generative AI, and how businesses and municipalities can use data-driven strategies to thrive.Key Highlights:Data as a Strategic Asset: Practical ways Canadian SMEs can leverage data to grow and deliver more value to customers. Accurate Data for AI: Why data quality is foundational for successful AI and the risks of poor data management. Generative AI Use Cases: Immediate applications of AI for efficiency, innovation, and customer engagement. Municipal Digital Transformation: Real-world examples, like Edmonton's rainfall sensors, showing data-driven decision-making. Architecting for Clarity & Growth: MNP's approach to using data and AI to build resilience, clarity, and business growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a strategy-first approach to digital marketing helps businesses navigate the evolving search landscape and achieve measurable growth.Joining us is Anar Kazimov, Founder and Owner of Pixel Prodigies, a results-driven marketing agency dedicated to boosting corporate revenue through data-backed strategies. Anar shares how AI is reshaping SEO, the importance of brand authority, and the lessons he's learned in sustaining a startup through uncertainty.Key Highlights:AI Overviews & SEO: How AI is transforming search and how SMBs can adapt content strategies effectively. Building Brand Authority: The value of guest posts and press mentions in strengthening SEO and credibility. Google Ads Mistakes: Common pitfalls small businesses face and how to audit campaigns for better ROI. Founder's Journey: How Anar overcame cash flow challenges and built resilience as an entrepreneur. Future Vision: The story behind the Backlink Store and Pixel Prodigies' commitment to data-driven growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can strengthen their financial resilience by unlocking hidden value through government funding, R&D tax credits, and tax recovery.Joining us is Antoine Dignat, Chief Operating Officer at Leyton Canada. With over 15 years of experience in innovation financing and global business growth, Antoine shares how Leyton helps SMEs access SR&ED tax credits, recover overpaid taxes, and reinvest savings into innovation—without any upfront cost.Key Highlights:Government Funding for SMEs: How businesses can leverage SR&ED tax credits and grants to fuel sustainable growth. Financial Resilience in Uncertain Times: Why expert guidance is key to protecting cash flow through government incentives. Recovering Hidden Cash: Common tax recovery opportunities and real examples of Leyton helping clients reclaim lost funds. Leyton's Contingency-Based Model: How zero upfront cost and deep expertise drive measurable results for Canadian businesses. Global Vision & Innovation Financing: Antoine's long-term outlook for Leyton Canada's role in empowering SMEs to scale globally.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how a Canadian-led firm built a global business solutions company from the ground up, supporting SMEs and creating sustainable employment opportunities across continents.Joining us are Laimina Methuselha, Founder & CEO, and Charles Methuselha, Co-founder & CFO of Global Assist Inc., a 360-degree business solutions firm with teams in Canada, the USA, India, and the Philippines. They share their inspiring journey of resilience, innovation, and global impact through people-first leadership.Key Highlights:Global Assist's Origin: Laimina shares how she bootstrapped a global company through determination and client trust. People-First Model: Charles explains how their remote structure attracts global talent and ensures seamless operations. Operational Excellence: How an 80-member team provides human-centered solutions for small businesses. Rise Her Roadmap: Laimina discusses empowering women entrepreneurs and creating shared success. Global Vision: Charles outlines the future of innovation, expansion, and sustainable growth at Global Assist.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI is revolutionizing the SR&ED tax credit process—turning one of the most time-consuming administrative challenges for Canadian companies into a streamlined, automated system for growth and compliance.Joining us is Philippe Gratton, Co-Founder and Chief Product Officer at Chrono Innovation. A software engineer and product strategist, Philippe has led the company's rapid rise to $5 million in revenue in under five years. Through the Chrono Platform, powered by Lucius AI, he's transforming the SR&ED process by automating documentation, reducing audit risks, and saving over 40 hours per claim for Canadian innovators.Key Highlights:Leadership & Growth: Philippe shares how creativity, strategy, and discipline helped scale Chrono Innovation to $5M in under five years. AI in Tech Operations: Insights on how AI is disrupting traditional software processes and driving measurable business growth. Revolutionizing SR&ED Claims: How Lucius AI automates documentation and ensures audit-ready compliance for Canadian companies. Decision-Ready Claims: The strategic advantage of Chrono's AI-driven platform in helping consultants and firms maximize SR&ED outcomes. Innovation & Future Vision: Philippe discusses the upcoming V2 launch and his global vision for empowering engineering organizations through AI.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode from our exclusive series AI for SMBs, we explore how Artificial Intelligence is reshaping business strategy, productivity, and innovation for small and medium-sized enterprises across Canada.Joining us is Jordan Steiner, Chief Strategy Officer at Monadical and Founder & CEO of Developer Capital. With 12 years of experience as a portfolio manager before pivoting fully into AI, Jordan combines financial acumen with deep AI expertise to help startups and SMEs build scalable, defensible, and future-ready businesses.Key Highlights:The AI Leap: How Jordan's transition from finance to AI reflects the growing need for early adoption. Privacy & Security: Why AI data protection is crucial and how businesses can safeguard sensitive information. Funding Strategies: What makes an AI startup truly VC-fundable versus suited for non-dilutive funding. Building a Moat: How SMEs can stay resilient and competitive in an AI-driven economy. Custom AI Solutions: How Monadical's Palantir-inspired model empowers Canadian SMEs through tailored AI workflows.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how a strategy-led and human-centered approach to digital marketing can help small businesses stand out, drive conversions, and achieve measurable growth in an increasingly digital world.Joining us is Mohamed Hamad, Founder & President of Third Wunder, a Montreal-based digital marketing agency. With nearly two decades of experience across government, startups, and agencies, Mohamed shares how his team helps businesses align brand, marketing, and technology to create meaningful and results-driven digital experiences.Key Highlights:SME Marketing Challenges: How data-driven strategy helps small businesses boost brand presence and ROI. AI in Marketing: Practical ways for SMEs to use AI to improve creativity and efficiency. Web Design & Trust: Why a strong digital ecosystem builds engagement and drives conversions. Startup Lessons: How creativity and agility can fuel big wins with limited resources. Third Wunder's Vision: How strategy-led marketing delivers sustainable impact and growthSpecial Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how business owners can move from being overwhelmed operators to confident leaders by mastering systems, accountability, and strategic thinking.Joining us is John Nieuwenburg, Founder and Head Coach at W5 Coaching. With a background as the former President of BC Liquor Stores and now an award-winning coach, John has helped over 320 entrepreneurs build profitable, sustainable businesses that truly serve their lives and goals.Key Highlights:From Operator to Leader: How entrepreneurs can shift focus from day-to-day tasks to strategic growth. Common Business Mistakes: Identifying and fixing profit-draining gaps that hold businesses back. Power of Coaching: How accountability and outside perspective drive clarity and results. Sales & Team Growth: Simple yet effective strategies for client acquisition and leadership development. Building a Life-Serving Business: John's mission to help entrepreneurs create businesses that align with personal freedom and purpose.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the importance of building safer and more resilient workplaces through proactive health and safety strategies, focusing on the vital role of Workplace Violence Risk Assessments (WVRA) in protecting employees and strengthening business integrity.Joining us is Nicole Sherman, Registered Kinesiologist and Health and Safety Consultant at Workplace Safety & Prevention Services (WSPS). With over a decade of experience across manufacturing, service, and agricultural sectors, Nicole shares how organizations can turn compliance into culture—ensuring every worker goes home healthy and safe.Key Highlights:The Legal Imperative: Understanding WVRA requirements based on business size, work type, and risk factors. Worker Involvement: How collaboration and transparency build stronger, safer workplace cultures. A Fluid Document: Why WVRA must evolve with workplace changes to ensure continual improvement. Controls & Reporting: Practical ways to implement violence controls and foster open incident reporting. WSPS Vision: How WSPS empowers businesses with tools, guidance, and free resources to improve workplace safety.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Artificial Intelligence is transforming cybersecurity for small businesses, providing proactive defense and peace of mind in an era of growing digital threats.Joining us is Brian Stoner, SVP of Growth at Judy Security, an industry veteran with over 20 years of experience in global cybersecurity. Brian shares how Judy's AI-powered virtual cybersecurity assistant is redefining protection for SMEs—offering intelligent monitoring, rapid threat response, and affordable enterprise-grade security.Key Highlights:1. The New Threat Landscape: How shadow IT and unapproved AI tools create unseen vulnerabilities for SMEs.2. AI-Powered Protection: How Judy's 24/7 Threat Management and affordable tools secure businesses without full-time IT teams.3. Data Sovereignty: Why knowing where your data lives is vital for compliance, trust, and growth.4. Virtual Cyber Assistant: How Judy uses AI training to strengthen human awareness and real-time protection.5. Future of Cybersecurity: How MSP partnerships will shape the next chapter of small business defense in Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into how AI is transforming search marketing and how Canadian businesses can stay visible, relevant, and competitive in the evolving digital landscape.Joining us is Nicolas Rabouille, Co-founder and CEO of Rablab, a Montreal-based digital marketing agency that has helped mid-sized businesses boost their online visibility for over a decade. Nicolas shares his insights on AI-powered search, the fundamentals of Large Language Models, and how discipline and consistency—the Ironman mindset—can drive both business and personal success.Key Highlights:1. The Evolution of Search: How conversational and zero-click queries are redefining SEO and digital visibility.2. Demystifying LLMs: Understanding grounding, vector embeddings, and how they influence modern search behavior.3. Optimizing for AI Search: Strategies like semantic SEO and structured data to stay discoverable in AI-powered engines.4. The Ironman Mindset: How discipline and endurance fuel Nicolas's leadership and long-term SEO vision.5. Future of Rablab: How Rablab's free GEO audit helps businesses identify gaps and get cited on AI engines.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology and data are redefining the modern Office of Finance, transforming CFOs into strategic leaders and decision-makers.Joining us is Rishi Grover, Co-founder and Chief Solutions Architect at Vena Solutions, a global leader in Financial Planning and Analysis (FP&A). With over 2,000 organizations using Vena's platform, Rishi shares how their Excel-enhancing, Microsoft-integrated approach is empowering finance teams to automate, analyze, and act with clarity and confidence.Key Highlights:1. Vena's Founding Story: Why enhancing Excel with Microsoft integration became the foundation of Vena's success.2. FP&A Trends 2025: How AI and collaboration tools are revolutionizing budgeting, planning, and decision-making.3. Agentic AI: How intelligent agents deliver real-time foresight, scenario modeling, and secure workflows for finance teams.4. Evolving Finance Leadership: How CFOs are moving from compliance to strategic business influence through technology.5. Innovation & Future Vision: Vena's global growth, customer milestones, and the next frontier with Vena Copilot.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how operational excellence and workflow design can become the foundation for sustainable business growth and long-term success.Joining us is Deanne Kelleher, Founder of Kaos Group, a leader in operational transformation for over two decades. Deanne's pragmatic approach and proprietary tools help businesses uncover hidden inefficiencies, design adaptive systems, and turn everyday chaos into structured clarity that drives profitability and performance.Key Highlights:1. Identifying Revenue Leaks: How weak workflows silently drain productivity and profits.2. Organize, Optimize, Profit: A practical framework to streamline operations without costly tech investments.3. Systems That Scale: How to build workflows that deliver consistency and growth even when you're not there.4. Customized Solutions: Why tailored operational strategies outperform generic one-size-fits-all models.5. Transforming Chaos into Clarity: How Kaos Group helps businesses achieve operational excellence and sustainable growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore digital advertising and marketing strategy, focusing on how ambitious brands can transform their ad spend into predictable profit and sustainable growth.Joining us is Dave Taylor, Co-founder of In Front Marketing (IFM). With over 12 years of experience in marketing and digital media, Dave built IFM on the principle of transparency and measurable results. Now celebrating 10 years in business, IFM represents major organizations including the Calgary Flames and all five C.S.E.C. sports teams, helping businesses make data-driven marketing decisions.1. From Corporate to Entrepreneurship: How Dave's journey shaped IFM's mission for transparent, measurable results.2. Marketing Strategy for 2025: Steps for aligning ad strategy with real business growth and customer acquisition goals.3. Tracking ROI: The key performance metrics every business should monitor for impactful advertising.4. Community and Growth: How IFM's local roots and partnerships fuel success across Canada and the US.5. Future of Digital Marketing: IFM's vision for innovation, custom digital solutions, and growth-focused strategies.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can turn data into a strategic advantage through intelligent management, AI, and digital sovereignty.Joining us is Eric Villeneuve, CEO of Technosens, a leading IT consulting company specializing in data valorization from Business Intelligence to Artificial Intelligence. Eric shares how Technosens is helping organizations harness data quality, embrace the Canadian cloud, and drive global digital transformation.Key Highlights:1. Investing in AI in Canada: How businesses can identify measurable value before adopting AI solutions.2. Data Quality for Better AI Results: Why strong data foundations are essential to accurate insights and decision-making.3. The Importance of the Canadian Cloud: How digital sovereignty safeguards compliance, security, and innovation.4. From Data to Automation: How Technosens transforms BI into AI-driven process efficiency through collaboration.5. The Future of Canadian Tech: Eric's vision for positioning Canadian expertise as a global leader in digital transformation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the Canadian independent production industry and how local stories are making a global impact through innovation, partnerships, and strategic storytelling.Joining us is Arnie Zipursky, Co-Founder and CEO of Neshama Entertainment, a leading Canadian production company. Arnie has executive-produced over 100 award-winning films and series and partners with global networks, including FOX Entertainment, to bring Canadian stories to the world.Key Highlights:Canadian Storytelling with Global Impact: How Neshama balances showcasing local talent while reaching international audiences. Navigating the Fast-Changing Media Landscape: Lessons for creative businesses scaling globally and adapting to industry disruption. Building a Sustainable Entertainment Business: Insights on mission-driven growth and empowering creative teams. Strategic Advantage of FOX Entertainment Partnership: How global partnerships support growth and Canadian content promotion. Global Content Markets & Future Vision: Expanding reach through events like MIPCOM and shaping the future of Canadian entertainment.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how B2B lead generation and sales development can create predictable pipelines, helping Canadian entrepreneurs drive measurable revenue and growth.Joining us is David Tile, Founder & CEO of Nerdy Joe, a performance-driven sales development agency specializing in outbound campaigns. David shares insights on building high-ROI sales strategies, leveraging AI for B2B demand generation, and scaling remote teams effectively.Key Highlights:B2B Outbound Strategy: How Nerdy Joe runs high-ROI cold email, LinkedIn, and cold calling campaigns. Entrepreneurial Journey: Lessons from building a $20M SEO business at age 23 and applying them to scalable sales systems. AI in Demand Generation: How AI is reshaping B2B lead generation and boosting efficiency for SMEs. Sales Playbooks & Remote Teams: Key elements of effective SDR training and managing high-performing remote teams. Philanthropy & Future Vision: David's perspective on partnerships, Hawk's Nest, and the future of B2B outbound.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how public relations built on authenticity, creativity, and trust can help brands rise above the noise in an ever-changing communications landscape.Joining us is Polina Lichagina, VP of Operations and Client Service at bicom, one of Canada's leading independent PR and communications agencies. With over 14 years at bicom, Polina has played a pivotal role in expanding the agency's presence across Canada, helping brands connect meaningfully with audiences through strategy, storytelling, and local insight.Key Highlights:Building Relationships, Not Transactions: Why trust and authenticity fuel long-term success for independent agencies. The Evolving Role of PR: How consistent messaging and a journalistic mindset amplify brand credibility. Creative Deliveries: The impact of hands-on, intuitive marketing in lifestyle PR campaigns. Staying Independent: The advantages and challenges of maintaining autonomy in a globalized industry. Bicom's Future Vision: How a local-first approach continues to drive global brand impact and innovation.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the dynamic and fast-evolving world of Canada's agri-food sector—one of the country's most vital industries driving growth, sustainability, and innovation on a global scale.Joining us is Ashley Kanary, Director of Global Agri-Food at Export Development Canada (EDC). With over 40 years of leadership experience in agri-food, including roles at Lassonde Industries and BCI Foods, Ashley shares how EDC empowers Canadian exporters with financial tools, trade knowledge, and global connections to thrive amid shifting markets and growing global demand.Key Highlights:1. Global Agri-Food Trends: How Canadian exporters can capitalize on rising global food demand.2. Navigating Market Uncertainty: How EDC helps companies manage risk through tools like the Trade Impact Program.3. Trade Diversification: Emerging market opportunities beyond the U.S. and China for Canadian exporters.4. Support for SMEs: Leveraging EDC's Export Help Hub and Business Connections Program to expand globally.5. Sustainable Future: How EDC is shaping responsible and inclusive growth for Canada's agri-food industry.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the journey of building, scaling, and successfully exiting ventures while embracing the future of clean energy and technology-driven growth in Canada.Joining us is Joshua Zaporzan, President at Audax Ventures Inc., a dynamic venture studio supporting startups through software development and fractional executive services. A “Top 10 to Watch” young professional in Manitoba, Joshua shares insights from founding Longball Athletics, launching H2MB Inc., and advancing Canada's clean hydrogen economy.Key Highlights:1. Entrepreneurial Journey & Exit Playbook: Lessons from growing and exiting Longball Athletics with purpose and strategy.2. Venture Studio Model: How Audax Ventures helps startups access fractional executive talent and scale efficiently.3. CleanTech & Green Hydrogen: The role of H2MB Inc. in advancing Manitoba's clean energy transition.4. Bridging Strategy & Policy: How Joshua aligns technology innovation with government and community goals.5. Leadership & Future Vision: Coaching entrepreneurs on growth, impact, and the next wave of clean tech leadership in Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the evolving world of talent acquisition and workforce solutions, focusing on how Canadian businesses can attract, retain, and empower the right people in a competitive labor market.Joining us is Jennifer Stumpo, President of People Store Staffing Solutions Inc., a trusted staffing partner for businesses across Canada. With 17+ years of leadership, Jennifer has built an award-winning culture of collaboration, innovation, and integrity, connecting ambition with opportunity while embracing technology and industry best practices.Key Highlights:1. Evolving Staffing Industry: How People Store adapts to new technology, employee expectations, and workforce trends.2. Leadership & Company Culture: Jennifer's journey from receptionist to President shaping People Store's client-first approach.3. Bill 27 & Compliance: Understanding the impact of new legislation on Ontario's staffing industry and partnering with compliant firms.4. AI & Recruitment Technology: How AI and automation enhance the candidate experience without compromising the human element.5. Vision for Growth: Jennifer's strategy for scaling People Store across Canada while maintaining integrity and excellence.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how businesses can transform guest WiFi into a marketing and data powerhouse to enhance customer experiences, drive loyalty, and generate measurable ROI.Joining us is Zahid Rawat, Senior Marketing Manager at Aislelabs. Zahid shares his expertise on leveraging first-party data, AI-driven marketing analytics, and physical space intelligence to help businesses—from shopping centers to restaurants—connect with customers and maximize engagement.Key Highlights:1. Guest WiFi as a Marketing Channel: How businesses can turn WiFi into personalized campaigns to boost repeat visits and loyalty.2. Physical Space Analytics & First-Party Data: Using customer intelligence to understand visitor behavior and improve experiences.3. AI in Marketing: Real-world examples of AI analyzing campaigns to enhance engagement and retention.4. Standing Out with Technology: How SMEs can leverage underrated marketing tech to cut through noise and grow.5. Aislelabs' Vision: Driving long-term customer engagement and ROI through data-driven insights and innovative platforms.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how life sciences and biotechnology companies can accelerate innovation through flexible infrastructure and the transformative "lab-as-a-service" model.Joining us is Brian Taylor, CEO of SmartLabs, a biopharmaceutical manufacturing expert with over 20 years of experience. SmartLabs provides an integrated platform combining lab infrastructure, operations, digital solutions, and scientific expertise to accelerate scientific breakthroughs globally.Key Highlights:1. Accelerating Scientific Discovery: How SmartLabs' integrated platform supports biotechs, pharma, and tech organizations at every stage of innovation.2. Turnkey Solutions & Brian's Journey: Lessons from Brian's career and the value of fully managed lab services.3. Lab-as-a-Service & Global Expansion: How flexible infrastructure enables emerging markets to access enterprise-grade R&D without upfront costs.4. Industry Trends & Future of Life Sciences: Insights into global trends shaping research and manufacturing and SmartLabs' evolution.5. Partnerships & Vision: Driving innovation through collaborations and shaping the future of life sciences worldwide.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian entrepreneurs can leverage IT solutions, AI, and business process outsourcing to accelerate growth and expand globally in the digital era.Joining us is Harpreet Singh Sethi, CEO of Tech2Globe Web Solutions, a visionary leader with over 20 years of experience in technology, digital marketing, and eCommerce, helping businesses scale across the U.S., Europe, and the Middle East.Key Highlights:1. AI & Automation for Growth: Practical strategies for Canadian businesses to enhance efficiency, reduce costs, and stay competitive.2. Global Expansion Lessons: Insights on Tech2Globe's vision for entering international markets and building a worldwide presence.3. Future of eCommerce & Digital Services: Key trends in AI, cloud, and mobile shaping the next generation of digital business.4. IT Solutions & Business Process Outsourcing: How Tech2Globe's end-to-end offerings empower businesses to scale efficiently.5. Leadership & Vision: Harpreet shares lessons on team empowerment, relationship-building, and strategies for sustained global growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this special CyberShield Canada series, we explore the critical world of cybersecurity and how it's reshaping business resilience in an increasingly connected world.Joining us is Rick Kaun, Global Director of Cybersecurity Services at Rockwell Automation. With over 20 years of experience designing OT security programs for industries like oil and gas, mining, power, and manufacturing, Rick is dedicated to delivering scalable, cost-effective, and resilient cybersecurity solutions that empower organizations to thrive securely in the digital age.Key Highlights:1. Cyber Risk in Manufacturing: How IT/OT convergence expands the attack surface and turns cybersecurity into a boardroom issue.2. Scalable Security Practices: Actionable strategies for SMEs to strengthen protection without disrupting production.3. Beyond Find and Patch: Building true digital resilience through proactive incident response and security operations.4. AI and Cyber Talent: The evolving role of AI in real-time threat detection and the growing importance of cyber readiness.5. Smart Manufacturing Vision: How Rockwell is advancing the Connected Enterprise to enhance productivity and sustainability globally.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK. Today, we explore the power of mentorship and coaching and how technology is making these vital relationships more accessible, effective, and impactful for professionals and entrepreneurs.Joining us is Shawn Mintz, CEO of MentorCity, a Canadian SaaS platform providing user-friendly, cost-effective mentoring software. Shawn brings over a decade of experience creating award-winning mentoring programs and is a recognized leader in helping individuals and organizations leverage mentorship for personal and professional growth.Key Highlights:1. Mentorship Benefits: Shawn explains the core advantages of mentoring and coaching for career growth, leadership development, and personal success.2. Technology-Driven Mentoring: How MentorCity simplifies mentoring, tracks metrics, and provides convenient access via mobile.3. Mentoring for Business Outcomes: Using mentorship strategically for engagement, leadership, and D&I, with measurable ROI.4. Self-Directed Platform: How MentorCity reduces administrative work while fostering a strong mentoring culture.5. Community Impact & Future Vision: Shawn shares his vision for MentorCity's growth and the platform's global mentorship impact.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore Human Capital Management (HCM) and how Canadian entrepreneurs can build strong teams, leverage HR technology, and ensure compliance to drive sustainable growth.Joining us is Mohamed Basma, General Manager of ADP Canada Small Business Services, who oversees the complete client journey from implementation to service. Mohamed brings extensive experience from global firms and is passionate about helping Canadian small businesses thrive through smart HCM solutions.Key Highlights:1. Building the Right Team: Mohamed shares strategies to attract and retain top talent while ensuring the right team structure from the start.2. Compliance & Administrative Efficiency: Tips on managing regulations, reducing administrative burden, and focusing on employee engagement.3. Leveraging HR Technology: How small businesses can use HR tech and data security to automate tasks, streamline operations, and build trust.4. Unique SMB Employee Experience: Insights on empowering teams to enhance employee satisfaction and deliver exceptional customer service.5. ADP's Commitment & Small Business Toolkit: Mohamed discusses ADP Canada's long-term vision and tools to support SMB growth with practical HCM solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK. You're listening to AI for SMBs, a series dedicated to spotlighting the transformative power of Artificial Intelligence for Canadian startups and small businesses. Today, we explore how custom software and AI solutions drive growth, efficiency, and enterprise value.Joining us is Cory Silva, Co-Founder & Chief Revenue Officer at Sixth Summit, an AI-first software development agency and studio. Cory is also an angel investor, podcast host, and content creator, helping businesses move faster, operate leaner, and capture more value through proprietary technology.Key Highlights:1. AI & Custom Software for Growth: Cory explains how AI and tailored software help SMEs modernize systems, automate workflows, and drive long-term value.2. Entrepreneurial Journey: From corporate career to tech entrepreneur, Cory shares the lessons learned while entering an unfamiliar industry.3. Family & Leadership: How becoming a husband and father shaped his approach to creating both professional and personal value.4. Sixth Summit Difference: Building fast, low-risk prototypes and proprietary solutions like ShipAngular and Clerify to accelerate growth.5. Community & AI Trends: Cory shares insights on content creation, community-building, and the future of AI in business.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by SK. You're listening to AI for SMBs, a dedicated series showcasing the transformative power of Artificial Intelligence for Canadian startups and small businesses. Today, we explore how AI can empower teams, enhance efficiency, and drive business growth while remaining human-centered.Joining us is Christopher June, Founder & CEO of IntelliSync Solutions, an AI-native business consultancy based in Chatham. Chris leverages two decades of leadership experience in financial services to help entrepreneurs integrate AI responsibly, build AI-native cultures, and unlock the strategic potential of automation for small businesses.Key Highlights:1. AI Training & Risk Management: Chris explains how responsible AI adoption starts with training, governance, and clear data protection policies.2. AI for Human Efficiency: AI enhances productivity without replacing humans, freeing teams to focus on innovation and customer relationships.3. AI-Native Business Culture: Embedding AI into company culture promotes inclusion, equitable workplaces, and data-driven decision-making.4. Empowering Entrepreneurs: Chris shares his career pivot from financial services to small business advocacy, demonstrating AI's role as an equalizer.5. Innovation & Future Vision: IntelliSync's GPT Builder and Business One platform aim to make AI accessible, human, and transformative for Canadian businesses.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how tailored financial planning helps Canadian entrepreneurs, real estate investors, and families protect wealth, solve complex challenges, and secure their legacy.Joining us is Johnathan Pollock, Managing Partner and Founder of Thompson & Pollock Wealth Inc., who shares his expertise in building holistic financial strategies for business owners in the trades, investors, and families. He also highlights practical solutions for liquidity, succession, and long-term planning.Key Highlights:1. Attracting Talent: Why benefits plans reduce turnover and boost morale in trades businesses.2. Liquidity Challenges: How Insured Corporate Pension Plans help build tax-efficient wealth.3. Cottage Succession: Using life insurance to plan for taxes and preserve family legacy.4. Holistic Planning: Tailored strategies supported by a trusted professional network.5. Future Legacy: Johnathan's motivation and vision for helping entrepreneurs build lasting wealth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of baby tech, highlighting how innovative robotics and AI are transforming the stroller experience for modern parents.Joining us is Anne Hunger, Co-Founder and Chief Product Officer at Glüxkind Technologies. With extensive experience in partnerships and business development, Anne leads Glüxkind in designing smart, safe, and practical products like the Rosa smart stroller, while scaling global collaborations and driving business growth.Key Highlights:1. Innovating in a Regulated Space: Blending AI and robotics with safety to modernize the stroller industry.2. The Rosa Smart Stroller: Features like dual-motor assist, adaptive braking, and automatic rocking for modern parents.3. Awards & Partnerships: How CES recognition and media coverage drive growth and open strategic collaborations.4. Business Development & Partnerships: Leveraging experience with Fortune 500 companies to identify impactful growth partners.5. Future Vision & New Products: Glüxkind's roadmap for innovation and staying at the forefront of baby tech.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Wi-Fi sensing technology is transforming data collection, enabling businesses to capture actionable insights without additional hardware or disruption.Joining us is Tom Mathai, CEO at Aqusense Inc., a serial entrepreneur with over 27 years of global tech experience. Tom shares how Aqusense leverages AI-powered Wi-Fi sensing to detect human presence, monitor environments, and drive innovation across industries.Key Highlights:1. Wi-Fi Sensing Explained: How subtle RF signal variations detect human and object movements.2. Technology Differentiation: Aqusense's patented AI sensors for Human Presence Detection and environmental awareness.3. Real-World Impact: Transformative applications across industries, from IoT to smart spaces.4. Key Partnerships: Collaborations with companies like Splunk to expand market reach and innovation.5. Entrepreneurial Vision: Tom's global journey and long-term roadmap for Aqusense in IoT.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and medium-sized businesses can navigate the complexities of international trade, from tariffs to regulatory compliance, while optimizing global operations.Joining us is Maria Pechurina, Director of International Trade at Peacock Tariff Consulting. Maria shares her expertise on geopolitical trade impacts, tailored tariff strategies, and leveraging free trade agreements to help businesses reduce costs, mitigate risks, and thrive globally.Key Highlights:1. Geopolitical Impacts on Trade & Tariffs: How tensions affect supply chains and strategies to build resilience.2. Navigating Compliance & Regulatory Challenges: Steps for staying ahead of changing trade policies and accurate commodity classification.3. Tailored Tariff Strategies: Lessons from clients on saving duties, expanding sales, and avoiding costly mistakes.4. Leveraging Free Trade Agreements: Using FTAs to reduce costs, optimize tariffs, and grow globally.5. Peacock Tariff Consulting's Vision: Insights on future initiatives and the upcoming Small Business Summit session on October 24th.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian entrepreneurs and investors can navigate real estate private equity, uncovering opportunities in low-density residential developments and mid-sized markets.Joining us is Joshua Hoo, Founder and CEO of Goodland Equity Partners. Joshua shares his expertise on smart capital deployment, risk management, and strategies for creating long-term value in today's evolving real estate landscape.Key Highlights:1. Toronto's Housing Slowdown & Growth Corridors: Understanding market shifts and strategic opportunities in mid-sized towns.2. Real Estate Private Equity Explained: How private equity deals work and why they're suitable in today's interest rate environment.3. Investor Strategies for Today's Market: Advice for first-time and cautious investors on prioritizing opportunities.4. Risk Management & Napanee Project: Insights into managing uncertainty and building a master-planned community.5. Goodland's Vision & Long-Term Growth: Joshua's approach to delivering risk-adjusted returns and shaping the future of Canadian real estate investing.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI-powered automation is transforming document review, helping Canadian businesses save time, reduce costs, and prevent fraud.Joining us is Lisen Kaci, Founder and CEO at Discrepancy AI, a Toronto-based startup leveraging pixel-level AI to detect errors, suspicious clauses, and fraud. Lisen shares his journey from engineering to entrepreneurship, and how Discrepancy AI is redefining document analysis across industries.Key Highlights:1. Founder's Journey: The inspiration and “Aha!” moment behind creating Discrepancy AI.2. Fighting Fraud & Errors: How the platform detects costly mistakes and prevents fraud for clients.3. Beyond OCR: Advanced AI that intelligently analyzes documents for scalability and accuracy.4. Scaling a Canadian Startup: Insights from Techstars and lessons on funding and partnerships.5. Future Vision: Lisen's roadmap for AI in real estate, finance, law, and broader business impact.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore early-stage investment and venture capital, highlighting how Canadian and immigrant-led startups can secure funding, scale globally, and turn ambitious ideas into reality.Joining us is Miryam Lazarte, General Partner at GSA Ventures and Founder & CEO of Global Startups Accelerator. Miryam shares her insights on early-stage capital challenges, inclusive innovation, and the strategies that helped over 300 tech companies grow, including two unicorns.Key Highlights:1. Early-Stage Funding Challenges: How entrepreneurs can adapt strategies to succeed in a tough funding market.2. Moneyball Strategy: GSA Ventures' approach to backing high-potential startups from the Global Startups Accelerator.3. Unicorn Lessons: Key takeaways from two unicorn alumni for globally-minded startups.4. Navigating Canadian VC: How Canada's venture capital landscape differs and tips for attracting investors beyond a great idea.5. Global Startups' Vision: Supporting immigrant-led tech startups and fostering inclusive innovation across Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore mergers, acquisitions, and succession planning, focusing on how Canadian private companies can create meaningful wealth and secure their future.Joining us is David Turnbull, Senior Vice President and Head of IG Private Company Advisory (PCA). With over 27 years of experience in investment banking and capital markets, David leads a team specializing in M&A and corporate finance advisory, helping business owners navigate high-impact transactions with confidence.Key Highlights:1. Value Creation: David shares how IG PCA helps business owners prepare for major transactions and create significant value, including real-world examples like the "Petcoke story."2. Successful Deal Elements: Insights on deal structuring, negotiation, and critical steps for a smooth sale and transition.3. Competitive Advantage: How IG Private Wealth leverages data and technology to provide fast, cost-effective advisory for high-net-worth business owners.4. Public Listing Considerations: Advice on when a company should consider going public and the key deal-structuring elements involved.5. Global Expansion & M&A: Strategic considerations for mid-market companies planning international growth through mergers and acquisitions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can leverage secure, low-cost, real-time payment solutions to adapt to evolving financial behaviors and drive local economic growth.Joining us is Lauren Mostowyk, Head of Integrated Marketing & Communications at Interac Corp., a leader in brand, corporate communications, and integrated marketing. Lauren shares insights from Interac's Summer Spending Snapshot, innovative payment solutions, and strategies to foster trust and leadership in Canada's financial ecosystem.Key Highlights:1. Summer Spending Insights: Key trends from Canadians' spending habits and what SMBs should focus on.2. Tap Canadian & Local Impact: How Interac Debit helps small businesses save and reinvest in their communities.3. Leadership & Trust: Building trust in financial services to support entrepreneurs and local economies.4. Adapting to Financial Behaviours: Innovations enabling secure, real-time payments for consumers and businesses.5. Brand Strategy & Vision: Integrating marketing and communications to support Canadian businesses and future growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how marketing, sales, and AI are reshaping SMBs, with insights from Jordan Gutierrez Keever, COO of Wishpond.Jordan's entrepreneurial journey—from a coffee cart to founding Laleo.com and now leading SalesCloser.ai at Wishpond—shows how businesses can leverage innovative technology to scale. Today, we discuss the future of marketing, the growth of AI, and what the next successful AI company could look like.Key Highlights:1. Entrepreneurial Lessons: Key lessons from early ventures that helped Jordan build Wishpond's marketing suite.2. Changing SMB Marketing: Major shifts in SMB marketing and how Canadian businesses can stay competitive.3. AI's Growth in SMBs: How SalesCloser.ai boosts sales and AI opportunities for SMBs.4. Next Big AI Success: What the next AI-driven success could look like and how entrepreneurs can build it.5. Wishpond's Future & Scalewise: Vision for Wishpond's growth and how Scalewise helps businesses scale marketing and sales.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore business scaling, culture development, and authentic human connection, focusing on how entrepreneurs can grow thriving organizations while maintaining strong relationships in a tech-driven world.Joining us is Nick Thompson, Co-Founder & President of VEA Office Professionals Inc. Nick brings over 25 years of executive experience building internationally recognized, award-winning companies, advising North American businesses on scaling, culture, and enterprise growth.Key Highlights:1. Scaling Strategies: Nick shares the #1 approach for SMBs to grow effectively in today's competitive landscape.2. Business Culture: Insights into what culture truly means and why it's critical for adaptability and long-term success.3. Authentic Human Connection: How companies can maintain genuine connections with teams and clients in a tech-first, remote environment.4. Entrepreneurial Lessons: Nick reflects on key lessons learned over 25+ years and their impact on strategic growth and leadership.5. VEA's Model & Future Vision: How VEA empowers lean growth, optimizes operations, and supports companies in focusing on core strengths.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore workflow automation and AI, and how Canadian SMBs can eliminate manual work, reduce operational friction, and scale efficiently without significantly increasing headcount.Joining us is Mohannad “Mo” El-Barachi, Co-founder and CEO at Wrk.com. Mo is a serial entrepreneur who scaled SweetIQ to acquisition and now leads Wrk.com, a low-code automation platform backed by $55M+ in funding. He shares insights on leveraging AI and automation to drive growth, reduce hidden costs, and empower non-technical business owners to implement smart workflows quickly.Key Highlights:1. Automation for Growth: How SMBs can compete with large competitors by leveraging AI and automation without expanding headcount.2. The Hidden Costs of Manual Work: Workflows SMBs should automate to cut inefficiencies and boost business performance.3. AI & Automation Without a Dev Team: How Wrk enables non-technical owners to launch their first automation in under 24 hours.4. Wrk's Unique Value & Human-in-the-Loop: Pre-built bot libraries and oversight ensure accurate, compliant, and context-aware automation.5. Leadership & The Future of Automation: Mo's vision for AI in business and guidance for building scalable, resilient ventures.  Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can empower frontline employees, improve engagement, and enhance productivity using innovative digital tools.Joining us is Will Eadie, Chief Strategy Officer at WorkJam, the world's leading digital frontline workplace. Will shares insights on simplifying operations, driving ROI, and shaping the future of frontline work for small and mid-sized businesses.Key Highlights:1. Frontline Advantage: Why empowering frontline employees is critical for engagement and retention.2. Simplifying Operations: Strategies to consolidate communication, scheduling, training, and tasks in one platform.3. Future of Frontline Work: How digital tools, automation, and feedback build a resilient workforce.4. WorkJam Innovation: Mobile, bite-sized training improves onboarding, retention, engagement, and DEI.5. Leadership & Vision: Will's insights and his vision for the future of the digital frontline workplace.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the strategic insights behind managing physical assets, a critical yet often overlooked driver of operational excellence and business value.Our guest is James Reyes-Picknell, Director and Principal Consultant at Conscious Asset, a Mechanical Engineer and author of Uptime - Strategies for Excellence in Maintenance Management. James brings nearly five decades of experience across industries like mining, aerospace, manufacturing, and utilities, and is a recipient of Canada's Sergio Guy Award for his contributions to the profession.Key Highlights:1. Impact of Physical Assets: James explains how machinery, fleets, and IT systems drive business success and the hidden costs of neglected maintenance.2. The Value of Doing Maintenance Right: Real-world examples of how proactive maintenance reduced costs by 20% and increased revenue by up to $1 billion.3. Why Companies Overlook Assets: Common misconceptions and structural mindsets that lead businesses to view maintenance as an expense rather than an investment.4. Strategies for Excellence in Maintenance Management: Leadership, training, and consulting practices that ensure reliable, high-performing assets.5. The Future of Asset Management: Insights on AI, predictive maintenance, and upcoming conferences shaping the evolution of asset management worldwide.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology and AI are reshaping residential property management to deliver smarter, more seamless customer experiences.Joining us is Jeff Hahn, CIO of FirstService Residential, one of North America's largest residential property management companies. With decades of IT leadership, Jeff shares how his team is driving innovation through digital transformation and AI-powered solutions.Key Highlights:1. Life. Simplified. at Scale: How FirstService Residential designs digital experiences that simplify life for residents and boards.2. HODA® AI Assistant: How this proprietary AI solution delivers 24/7 support while enabling property managers to focus on strategy.3. People-First Tech Leadership: Lessons Jeff has learned about driving adoption and building trust in digital transformation.4. The CIO's Role in Service Industries: How technology leadership has evolved with AI and rapid digital change.5. Future of Property Management: Jeff's vision for scaling impact with AI and smart tech across North America.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the transformative world of commercial insurance, focusing on how a leading Canadian brokerage is leveraging technology and innovative strategies to deliver tailored solutions for business owners.Joining us is Michael Malfa, CEO and Co-founder of Boardwalk Insurance Corporation. With over 15 years of experience, Michael drives Boardwalk's mission to build Canada's most accessible and sophisticated brokerage platform, combining technology and expert guidance to elevate the client experience.Key Highlights:Scaling a Bootstrapped Business: Challenges and lessons from building a business from the ground up. Evolving Insurance Landscape & Brokerage Role: How technology enables brokers to deliver tailored, transparent solutions. Competitive Landscape & Future of Insurance: Key trends, opportunities, and the impact of technology on the industry. Technology & Workforce Skills: How brokerages are reshaping skill requirements across sales, operations, and customer service. Boardwalk's Vision & Recent Achievements: Milestones, digital innovation awards, and the long-term strategy for growth and impact.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how financial advisory is evolving with technology, personalization, and purpose to help Canadians achieve long-term financial security.Joining us is Daniele Farinaccia, Senior Vice-President, Distribution and Channel Management at Sun Life Canada, who shares insights on empowering advisors with cutting-edge tools, balancing innovation with personal relationships, and shaping the future of financial advice.Key Highlights:1. Advisor Evolution: The shift toward holistic and personalized financial advice.2. Advisor Tools: How Sun Life equips advisors to create healthier futures for clients.3. GenAI Innovation: Using AI to enhance advisor-client relationships.4. Growth & Opportunities: Sun Life's commitment to supporting advisor success.5. Vision for Advice: The future of financial advisory in a dynamic market.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of AI governance, focusing on the critical role of AI assurance and how companies can build trustworthy AI systems.Our guest today is Fion Lee-Madan, Chief Product Officer at Asenion. Fion brings extensive leadership experience and strategic vision in the AI governance field. Asenion, born from the merger of Fairly AI and Anch.AI, is an AI Trust, Risk, and Security Management (TRiSM) platform that ensures ethical AI deployment. Today, we discuss the importance of AI governance, regulatory frameworks, and Asenion's vision for shaping the future of AI in business.Key Highlights:1. Asenion's Story: The decision behind acquiring Anch.AI and the shift to a full-spectrum AI Trust solution.2. AI Assurance & Risk Management: How Asenion helps mitigate AI risks throughout the model lifecycle, aligned with global regulatory frameworks.3. ROI of AI Investments: Measuring the ROI of AI investments to ensure innovation and tangible returns in regulated sectors.4. The Human Factor in AI: How Fion's personal experience shapes her approach to building ethical and trustworthy AI solutions.5. Future of AI Governance: Asenion's vision for AI governance and leadership in the industry, aligned with regulatory standards.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Andrew Lockhead, CEO and Co-founder of Stay22, is disrupting the travel and entertainment industry with innovative monetization tools and a resilient startup journey.Andrew shares his insights on building strong company culture, navigating product-market fit, and leading through challenges such as the pandemic. From empowering creators to monetize content to shaping the future of event and travel technology, Stay22 is transforming the way industries adapt and thrive.Key Highlights:Building Culture: How Stay22's leadership dynamic fosters collaboration and trust.Finding PMF: Lessons learned in achieving product-market fit in a fast-changing industry.Resilience in Crisis: How Stay22 adapted after losing 90% of revenue during COVID.Innovative Tools: How Stay22 turns maps, links, and videos into revenue streams.Future Vision: The roadmap for disrupting travel and event tech with interactive solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this special AI for SMBs series, we explore how Artificial Intelligence is transforming the way Canadian small and medium-sized businesses operate, innovate, and grow.Joining us today is Howard Chang, Founder and Chair of The Turn Lab Inc. and CEO of Just Meeting Rooms. With expertise in marketing innovation, digital transformation, and AI adoption, Howard shares insights on building purpose-driven businesses, navigating uncertainty, and leading with resilience.Key Highlights:SME Challenges: Howard outlines the biggest threats facing SMEs in the AI era and how leaders can plan for sustainable growth.Falling in Love with the Problem: Why focusing on problems—not solutions—fuels real innovation and relevance.Entrepreneurial Energy: The importance of fostering creativity and avoiding leadership mistakes that stifle team potential.AI in Marketing & Resilience: How AI is reshaping digital commerce and the lessons learned from personal and professional setbacks.Global Expansion & Purpose: The B Corp journey and launching Just Meeting Rooms in the UK with a focus on profit with purpose.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.