CanadianSME Magazine was created through the passion and admiration for entrepreneurs. With SMEs playing such a crucial role in Canada’s business industry and contributing greatly to the economy, CanadianSME was built to provide a much-needed support system for hard working business owners. Because we understand the importance of SMEs when it comes to building a stronger more diverse economy and that they can initiate job creation and growth, we’ve created a platform that provides support and expertise knowledge to these entrepreneurs. By taking the time to research important content that we believe can be beneficial for entrepreneurs, we are ensuring that their entrepreneurship journey is successful.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovations shaping Canadian business. Today, we're diving into the intersection of biotechnology and financial strategy with Akeem Gardner, CEO & Founder of Canurta Therapeutics. Akeem is pioneering a fresh approach in the biotech space, using hemp cultivation for botanical solutions to inflammation while navigating the challenges of underfunded R&D.We'll discuss Canurta's innovative model, The Satoshi Trials, and how Bitcoin can serve as a financial tool for research-intensive SMEs. Akeem will also share practical guidance for Canadian small businesses looking to adopt Bitcoin and explore its potential for fostering financial resilience. Let's dive in!Key Highlights:1. Redefining Biotech R&D in Canada: Akeem will explain why R&D spending is risky for Canadian SMEs in biotech and how Canurta is developing next-generation botanical therapeutics for diseases like ALS and inflammation.2. The Satoshi Trials – Bitcoin as a Financial Tool for SMEs: Akeem will discuss how The Satoshi Trials connect Bitcoin to solving real-world challenges in business growth for biotech and other research-intensive SMEs.3. Practical Bitcoin Adoption for Canadian SMEs & Future-Proofing: Akeem will provide guidance on how Canadian SMEs can adopt Bitcoin today to strengthen operations and future-proof against economic uncertainties.4. Recent Accomplishments Highlight: Akeem will share Canurta's achievements, including FDA feedback for clinical trials, graduating from CDL, being accepted into MATTER Health, and preparing for a public listing.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're exploring the unique approach to private equity championed by Lynx Equity Limited, a firm that focuses on building and preserving the legacies of small and medium-sized enterprises. We'll delve into the long-term growth strategy and values that set Lynx Equity apart from the typical transaction-driven approach.Joining us today is Brad Nathan, Founder & President of Lynx Equity Limited, a diversified private equity firm based in Toronto. With over 57 businesses across five countries and nearly a billion dollars in revenue, Brad has built a powerhouse by adopting a people-first philosophy and a buy-and-hold strategy to preserve century-old family businesses.Key Highlights:1. The Vision Behind Lynx Equity & Overlooked Opportunities: Brad shares his journey founding Lynx Equity and why he saw an opportunity to focus on small and medium-sized businesses.2. Lynx Equity's Unique Acquisition Approach & Buy-and-Hold Strategy: Learn about Lynx's criteria for acquisitions and how they grow businesses while preserving their legacies.3. Trends in the SME Market & Future Adaptations: Brad discusses trends in the SME market and how Lynx Equity plans to adapt its strategies to capitalize on them.4. Leadership, Management Advice & Sustaining Legacy: Insights into leadership lessons and management advice from Brad on how SME owners can foster long-term growth and cultural excellence.5. Impact Beyond Acquisitions & Recent Accomplishments: Brad highlights Lynx Equity's community involvement and recent accomplishments like the Lynx Equity Income Trust and key acquisitions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore key insights for businesses navigating the digital transformation landscape. Today, we'll focus on a critical challenge many businesses face in leveraging technology for growth.In a rapidly evolving digital environment, leaders must grasp digital tools effectively. Our guest, with over 20 years of experience, brings invaluable insights on how to bridge this gap and foster transformational growth.Joining us today is Jorge Arevalo, Senior Technology Executive & Digital Transformation Strategist at Independent Technology Consultant. With his extensive experience across startups and major enterprises, Jorge has helped businesses transform on a large scale.Today, we'll discuss the digital literacy crisis in leadership, how to turn compliance into a competitive advantage, and Jorge's approach to building adaptive, learning organizations. Let's dive in!Key Highlights:1. Why Digital Transformations Fail – The Digital Literacy Crisis: Jorge explains how a gap in digital literacy at the executive level often causes transformations to fail, even when technology is not the problem.2. RegTech Through the Lens of Digital Literacy – A Competitive Advantage: Jorge shares how improving digital literacy can turn RegTech from a cost center to a growth driver and offer strategic advantages.3. The Digital Literacy Playbook – Building Learning Organizations: Jorge discusses how fostering learning cultures alongside digital transformation helps organizations remain adaptable to change.4. Practical Strategies for Digital Literacy at the Executive Level: Jorge offers actionable steps on improving digital fluency at the top level to drive successful tech adoption and business growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovative solutions and entrepreneurial journeys transforming industries across Canada. Today, we're focusing on the legal profession and how technology is alleviating administrative burdens and creating new models for legal practice.Joining us are Jianne Li, Chief Business Officer & Co-Founder, Lyon Chang, CEO & Co-Founder, and Niki Kihira, Managing Lawyer at V-Law, Canada's first subscription-based virtual legal practice platform. We'll discuss how V-Law is transforming legal practice through technology, addressing administrative challenges, and shaping the future of legal work.Key Highlights:1. The Transformation of Legal Practice Through Technology and Platform Economics: Lyon will discuss the inspiration behind creating V-Law and how their virtual legal platform differs from traditional legal practice models in Canada.2. How V-Law Addresses the Critical Time and Administrative Burden Challenges Facing Today's Legal Professionals: Lyon and Niki will share insights from their research on how V-Law helps lawyers alleviate time and administrative burdens, allowing them to regain control of their time.3. The Future of Legal Practice and How Platform Models Create Better Work-Life Integration for Lawyers: Jianne will share her perspective on how platform models like V-Law are positioned to improve work-life integration for lawyers, offering a better balance than traditional models.4. Benefits of the Subscription-Based Platform Model: Niki will explain how V-Law's subscription-based model benefits both lawyers and clients, particularly in terms of transparency and accessibility to legal services.5. V-Law's Recent Expansion and Research: Jianne and Lyon will discuss V-Law's recent soft-launch in British Columbia, plans for expanding into other provinces, and recent research on lawyer efficiency and well-being.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the tools and insights empowering entrepreneurs, especially in the creative industries, to thrive in the digital age. Today, we're focusing on the importance of online portfolios for professional creators like artists, photographers, and filmmakers, and how Format helps elevate their online presence and manage their businesses effectively.Joining us today is Stanzie Tooth, Senior Brand & Product Marketing Manager at Format, who brings her experience as both a visual artist and marketing professional. We'll discuss how Format supports creative businesses, the value of community connections, and how the platform is continuously evolving to meet the needs of its members. Let's dive in!Key Highlights:1. Navigating the Creative Industry Landscape & The Essential Portfolio: Stanzie will discuss why online portfolios are essential for professional creators and how Format helps ease the challenges faced by creative businesses.2. Community, Connections, and Educational Support for Creators: Stanzie will share how Format fosters community connections and provides educational resources to help creators refine their business skills.3. Unique Features of Format for Professional Creators: Stanzie will compare how Format stands out from platforms like Squarespace and Wix, particularly in meeting the specialized needs of photographers, artists, designers, and filmmakers.4. Format's Growth, Evolution, and Innovation: Stanzie will explain how Format is evolving with new features and approaches to empower creators, ensuring they stay ahead in their respective creative fields.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.In today's episode, we dive into the world of inventory and warehouse management, focusing on how cloud-based solutions are transforming supply chain operations. We'll discuss digitizing the supply chain, building scalable tech for non-tech-savvy industries, and the lessons learned from bootstrapping and scaling a SaaS business.Joining us today are Albert Amar, CEO, and Mauricio Franco, CTO of SwiftCount, a provider of cloud-based inventory and warehouse management solutions that streamline operations and improve accuracy across the supply chain.Key Highlights:Digitizing the Supply Chain: Why It's No Longer Optional: Albert explains why digitizing the supply chain is a necessity and the risks of relying on outdated manual systems. Building Scalable Tech for Non-Tech-Savvy Industries: Mauricio discusses the philosophy behind designing easy-to-use tools for warehouse staff and key lessons learned during client transitions. Lessons in Growth: Bootstrapping and Scaling a SaaS Business: Albert shares insights from the journey of bootstrapping SwiftCount and navigating product-market fit for sustainable growth. Uncovering Hidden Inventory and Gaining Control: Albert tells the story of a distributor who uncovered $10,000 worth of unlogged items, highlighting the true value of SwiftCount beyond inventory software. Recent Platform Upgrades and Advanced Features: Mauricio discusses new features, like wave picking and an improved UI, and how they enhance performance for higher-volume warehouses.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore vital topics impacting Canadian businesses. Today, we're discussing Extended Producer Responsibility (EPR) and its role in fostering a circular economy. As Canada shifts towards more sustainable waste and resource management practices, businesses are increasingly responsible for the entire lifecycle of their products and packaging, creating both challenges and opportunities.Joining us today is Allen Langdon, CEO of Circular Materials, a leader in waste management and sustainability. Allen has successfully led programs like Return-It and Recycle BC, and now, as CEO, he's overseeing EPR programs for paper and packaging across Canada, including the new blue box system in Ontario. We'll discuss the implications of EPR for businesses, the benefits it brings to communities and the environment, and the importance of investment and innovation in advancing Canada's circular economy. Let's dive in!Key Highlights:1. Understanding Extended Producer Responsibility (EPR) and Your Obligations: Allen will explain what EPR is, how Canadian SMEs can determine if they are obligated under EPR regulations, and how Circular Materials helps businesses meet their obligations.2. Benefits of Extended Producer Responsibility for All: Allen will highlight the benefits of EPR for communities, businesses, and the environment, with a focus on its role in advancing the circular economy and a special anecdote from New Brunswick.3. Investment, Innovation, and Advancing the Circular Economy: Allen will discuss why investment and innovation are crucial for advancing the circular economy, sharing examples like Beverage Cup Recycling and Nespresso Green Bag Recycling.4. The Role of Businesses in Driving Circular Economy Evolution: Allen will explain how businesses contribute to the growth of the circular economy and drive innovative recycling initiatives forward.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.In today's episode, we're diving into the essential world of employee benefits and retirement solutions for small and medium-sized enterprises. We'll discuss the growing need for scalable benefits, technology's role in modernizing employee benefits, and how flexible benefits are becoming a key talent strategy for Canadian businesses.Joining us are Matt Lievers, Executive Vice President, Strategy & Implementation, Canadian Employee Benefits & Retirement at Hub International, and Addison McCulloch, Product/Project Manager on the National Strategy & Implementation Team at Hub International.Key Highlights:The Growing Need & Pain Points for SME Benefits: Matt discusses the challenges Canadian SMEs face in offering competitive employee benefits and the need for scalable solutions. Technology's Role & Modernizing SMB Benefits: Addison explains how technology is transforming group benefits for small businesses and what makes Hub's new platform more accessible. Flexible, Personalized Benefits as a Talent Strategy: Matt elaborates on how lifestyle-based benefits support recruitment and retention, and why personalized coverage is a competitive edge. Product Design & Real-World Impact for Small Businesses: Addison shares how small businesses, like a 9-person architecture firm, are benefiting from Hub's SMB solution. Overcoming Hiring Challenges & Future Outlook: Matt and Addison discuss how SMBs can tackle hiring challenges with a comprehensive benefits strategy and what's next for Hub International.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies and entrepreneurial journeys shaping the future of Canadian business. Today, we're diving into the transformative power of Artificial Intelligence and how it's revolutionizing project planning, data ownership, and adoption strategies across industries.Joining us is Ahmed Mekallach, CEO and Founder of Myte Group Inc., a company designing "first-person" AI solutions that empower businesses to own their data and workflows. We'll explore how AI is converting conversations into actionable project plans, the importance of data sovereignty, and a 90-day AI adoption blueprint for mid-sized contractors. Let's get started!Key Highlights:1. From Chaos to Clarity: AI Converting Conversations into Project Plans: Ahmed will share real-world examples of how AI converts raw conversations into executable project plans, and explain the clarity and efficiency it brings to project management.2. Data Sovereignty as a Moat: Why Owning Your Tech Stack Matters More Than Ever: Ahmed will explain why owning your tech stack and data is becoming increasingly important for businesses and the advantages this provides.3. A 90-Day AI Adoption Blueprint for Mid-Sized Contractors: Ahmed will outline the key steps involved in AI adoption, including quick wins, budgeting considerations, and cultural preparation, for mid-sized contractors.4. Surprising Reactions to AI in Traditional Industries: Ahmed will discuss what surprised him most when traditional builders and professionals in sectors like real estate first saw their AI-generated roadmaps and interfaces.5. Building Globally and the Genesis of Myte: Ahmed will talk about how his global experience shaped his approach to building Myte and creating a system that empowers anyone to bring their intent to reality with clarity and speed.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by SK. You're listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today's fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.Joining us today is Vahid Fotovat, Founder & CEO of Magentrix, a PaaS provider offering partner relationship management (PRM) portals and customer portals for self-service and knowledge management. Today, we'll discuss Magentrix's journey to the PartnerTech space, the power of its no-code approach and seamless CRM integrations, and the benefits of its PRM and customer portal solutions.Key Highlights:1. Magentrix's Journey to the PartnerTech Space: Vahid shares the journey of Magentrix, from the initial vision for a horizontal PaaS platform to focusing on partner and customer portals.2. The Power of No-Code and Seamless CRM Integrations: How Magentrix's 100% no-code approach and seamless Salesforce integration empower customers to manage their portals efficiently.3. Benefits of PRM and Customer Portal Solutions: The core benefits Magentrix's solutions bring to businesses, including improving collaboration, productivity, and revenue growth with partners and customers.4. Building a Business on Customer Needs: How analyzing customer usage patterns led to a customer-centric product development approach at Magentrix.5. The Impact of ISO 27001 Certification: What Magentrix's ISO 27001 certification means for data protection and trust between the company, its clients, and their partners.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we focus on the essential aspects of business management, especially financial literacy and tax compliance. Navigating taxes and financial regulations can be a challenge for small businesses and newcomers in Canada. Many entrepreneurs struggle with tax compliance, highlighting the need for accessible and personalized accounting services.Joining us today is Suhaneil Uzcategui, Founder and Accountant at Su Consulting, an accounting firm specializing in tax and bookkeeping services for small businesses in Canada. Suhaneil's journey as a newcomer turned entrepreneur and his dedication to empowering the Latin community make him an invaluable resource. Today, we'll discuss the importance of taxes for small businesses, how Su Consulting supports the Latin community, and how their services help businesses thrive. Let's dive in!Key Highlights:1. The Importance of Taxes and Su Consulting's Services: Suhaneil will discuss why taxes are crucial for small businesses, common misconceptions about tax compliance, and how Su Consulting helps with tax preparation, bookkeeping, and consulting.2. Common Tax Mistakes Entrepreneurs Make: Suhaneil will highlight typical tax-related mistakes entrepreneurs often make and how Su Consulting helps prevent them through comprehensive services.3. Newcomer Entrepreneurship and Personal Journey: Suhaneil will share his journey as a newcomer entrepreneur and how it inspired him to start Su Consulting, offering advice for others in similar situations.4. Empowering Small Businesses through Tax & Financial Guidance: Suhaneil will explain how Su Consulting's services empower small businesses, providing the tools to navigate financial complexities and grow confidently.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In today's episode, we focus on the journey of growing a service business, the power of founder-led growth, and how to build software that truly delivers value. We'll discuss the challenges of scaling a service-based business, leveraging personal brand and community, and the essentials of effective digital transformation.Joining us today is Graeme Barlow, CEO of Iversoft, a full-service software development agency that helps businesses build, scale, and modernize their digital products.Key Highlights:1. Scaling a Service Business: Graeme shares key lessons and challenges from scaling Iversoft from a small team to a 50+ person agency and growing revenue tenfold.2. Founder-Led Growth: How Graeme's personal brand, network effects, and community-building initiatives like FounderLink have driven high-value opportunities for Iversoft.3. Building Software That Actually Delivers Value: The common mistakes companies make with digital transformation and how Iversoft ensures their software delivers tangible value and desired outcomes.4. From Gaming Communities to Business Leadership: How Graeme's experience in building online gaming communities helped him develop the leadership skills necessary to scale Iversoft.5. The Role of Community and Relationship-Building: The importance of community and relationship-building in scaling Iversoft and attracting high-value opportunities. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the intersection of technology, innovation, and entrepreneurship. Today, we're focusing on the role of custom software solutions and AI in driving business growth. Our guest is David Mansilla, Founder and CEO of ISU Corp, an award-winning company specializing in AI-integrated software. David has helped businesses—from startups to multinational giants like General Electric and Heinz—achieve exponential growth through tailored tech solutions.Today, we'll discuss how AI is transforming custom software development, the strategic advantages of tailored solutions, and the evolving challenges of managing remote teams. Let's dive in!Key Highlights:1. Artificial Intelligence and Custom Software Development—The Synergy: David will explain how aligning AI with ISU Corp's custom software solutions maximizes efficiency, scalability, and ROI, sharing an example of a successful tailored solution.2. The Strategic Advantage of Custom Software and Digital Transformation: David will discuss how custom software development helps businesses stay competitive and achieve digital transformation, along with signs that a business needs tailored solutions.3. Optimizing the Remote Workforce & Entrepreneurial Insights: David will share strategies and tools used at ISU Corp to optimize remote workforce efficiency, collaboration, and growth.4. Adapting Custom Software to Unique Client Needs: David will highlight how ISU Corp ensures custom software solutions are designed around a client's specific challenges and goals to drive business success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative technologies and entrepreneurial journeys shaping businesses across Canada. Today, we're discussing document automation within the Salesforce ecosystem and how Docs Made Easy, a free product, is challenging industry giants while helping businesses streamline document generation and enhance productivity.Joining us is Piyush Singhal, the CEO of Docs Made Easy, a Salesforce document generation tool that allows businesses to create and automate professional documents instantly. Today, we'll dive into building a free product that competes with giants, customer-centric product development, and the future of document automation in the Salesforce ecosystem.Key Highlights:1. Building a Free Product That Competes with Giants: We'll explore the inspiration behind Docs Made Easy and why offering it for free has contributed to its success in competing with high-cost Salesforce players.2. Customer-Centric Product Development: Learn how customer feedback shapes the product roadmap, with the Docs Made Easy team translating pain points into practical features that solve real problems.3. The Future of Document Automation in Salesforce: We'll discuss the growing role of no-code/low-code automation, data security needs, and how Docs Made Easy plans to evolve within the Salesforce ecosystem.4. Solving Common Challenges for Salesforce Users: Discover how Docs Made Easy addresses common document generation challenges, saving time and streamlining processes for Salesforce users.5. Ensuring Security and Compliance in a Free Product: Learn how Docs Made Easy maintains top-tier security and SOC 2 compliance while offering the tool for free, focusing on user data protection and trust.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and strategies empowering Canadian businesses. Today, we focus on how AI and Microsoft technologies drive digital transformation and streamline operations.Recent trends highlight the importance of AI and cloud platforms as businesses strive to remain competitive.Joining us today are Nonika Bajaj, Sr. Director/Industry Cloud Practice Lead, and Alex Rigaud, Vice President, Incubations at Hitachi Solutions. We'll discuss how Canadian SMEs can leverage these technologies, the impact of Dynamics 365, and future trends in AI and automation. Let's dive in!Key Highlights:1. Empowering Canadian SMEs Through AI and Microsoft Technologies: Alex will explain how his team helps Canadian businesses accelerate digital transformation using the latest technology trends, focusing on the critical hybrid approach for SMEs navigating resource constraints.2. Real-World Impact: Dynamics 365 in Action: Nonika will share success stories from Canadian organizations using Dynamics 365 to streamline operations, enhance customer engagement, and tackle challenges like supply chain visibility and customer service automation.3. Future Trends: AI, Automation, and the Evolving Role of Developers: Alex will discuss how AI and automation are reshaping the development landscape and how his team is preparing for the shift by upskilling talent and fostering a culture of innovation.4. Fostering Innovation and Team Culture within Hitachi Solutions: Nonika will discuss how she fosters innovation and a strong team culture at Hitachi Solutions and share advice for leaders looking to cultivate such an environment in the face of rapid technological change.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovations driving the future of finance and entrepreneurship in Canada and globally. Today, we're diving into the world of payment technology, cross-border transactions, and financial inclusion, with a focus on how seamless money movement is crucial for businesses and individuals in an interconnected world.Joining us today is Uchi Uchibeke, Founder & CEO of Chimoney, a Toronto-based payment tech company revolutionizing cross-border payouts through its APIs and platform. We'll discuss financial inclusion, the evolving landscape of cross-border payments, and the transformative role of AI in the future of work, money movement, and ID verification.Key Highlights:1. Financial Inclusion and Chimoney's Origin Story: Uchi will share how his personal experience of losing money due to currency exchange and payment services when he moved to Canada inspired his journey in financial inclusion and payments. He'll explain the problem Chimoney was founded to solve.2. Big Barriers to Financial Inclusion: Uchi will discuss some of the biggest barriers to financial inclusion today, both in Canada and emerging markets, and how Chimoney's approach is designed to break down these barriers.3. Cross-Border Payments in Canada and Beyond: Uchi will highlight the opportunities unlocked by increasing global mobility, especially in Canada, and how Chimoney is uniquely positioned to serve this growing need.4. Recent Accomplishments: Uchi will talk about the Chimoney App launch and securing funding from the Interledger Foundation, and how these accomplishments are enhancing Chimoney's ability to simplify global payments with just an email or phone number.5. AI for the Future of Work, Money Movement, and ID Verification: Uchi will discuss the role of AI in money movement and ID verification, and how Chimoney is leveraging these technologies to improve security, prevent fraud, and maintain user trust.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we equip you with essential knowledge and strategies to navigate the ever-evolving world of technology. In today's episode, we focus on a critical area for all small businesses: IT support and cybersecurity.With SMBs increasingly reliant on technology and facing sophisticated cyber threats, a proactive and strategic approach to IT is no longer optional—it's essential for survival and growth.Joining us is Scott Kendall, President of Outhouse IT, a managed IT services provider supporting small businesses across Ontario with flat-fee tech support, cybersecurity, and Microsoft 365 management.Key Highlights:1. Proactive IT vs. Break-Fix: The crucial difference between reactive “computer guy” fixes and proactive managed IT services, and why waiting for problems is costly.2. Cybersecurity as a Business Risk: Why cybersecurity is a core business concern, with real-world breach examples and how smart planning can prevent disaster.3. Hidden Costs of Outdated Technology: How legacy systems and consumer-grade tools silently drain productivity and credibility—and modern solutions SMBs can adopt.4. Outhouse IT's Client-Focused Approach: Scott shares what inspired Outhouse IT and how their tailored approach serves sectors like legal, financial, and professional services.5. Identifying IT Mistakes: Common IT errors SMBs make unknowingly and key signs that your current IT setup may be holding your business back.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You're listening to She & Success—where we spotlight the women entrepreneurs making waves in today's business landscape. In this series, we highlight the journeys of inspiring women who are shaping the future of business and offering valuable insights for others looking to start and grow their own ventures. In today's fast-evolving world, preparing young Canadians for the new economy is crucial—especially in STEM fields. Joining us today is Jennifer Flanagan, Co-founder, President & CEO of Actua. Jennifer has been a driving force in redefining STEM education in Canada for over 25 years, helping millions of young people, particularly those traditionally underrepresented, gain the skills they need to succeed. In this episode, we explore Actua's AI Ready Project, a national initiative designed to equip youth, educators, and parents with the tools to succeed in an AI-driven world.Key Highlights:The AI Skills Gap in Youth & Essential AI Literacy: Why AI literacy is essential for youth career development and Canada's economic future. Canada's AI Catch-Up & Global Competitiveness: The urgency for Canada to invest in AI skills to remain competitive globally. Navigating AI Education Challenges & The Role of Social Media: How Actua is helping guide youth and educators through the complexities of learning AI. Actua's AI Ready Project & Supporting the Ecosystem: How the AI Ready Project is helping youth, educators, and parents prepare for an AI-driven future. AI's Impact on the Workplace & The Talent Pipeline: Jennifer's advice for small businesses on preparing for AI's future impact on their operations and talent needs.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. You're listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we're diving into how AI is shaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.Joining us today is Randy Marks, CEO of MediGram AI, a company leading the way in AI video technology. Randy is helping businesses connect with their audiences in new and impactful ways. Today, we'll explore MediGram AI's unique AI video technology, its applications in healthcare and other sectors, and the benefits of Digital Twin sales teams.Key Highlights:1. Our Unique AI Video Technology: Randy describes how MediGram AI's personalized and interactive video elements help build faster, more trustworthy connections with audiences.2. Applications in Healthcare and Outside Healthcare: Key uses of AI-driven videos in healthcare, training, product introduction, and patient outreach.3. Benefits & Efficiencies of Digital Twinning Sales Teams: How Digital Twin sales teams improve efficiency and address the pain point of getting appointments with clients.4. Avatar Creation Process: The process of creating an avatar with MediGram AI, including steps and typical timelines.5. Client Onboarding and Requirements: What clients need to get started with MediGram AI's video solutions.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're exploring innovative strategies and solutions that empower small and medium-sized businesses to thrive. We'll focus on the power of community, collaboration, and strategic customer engagement as key drivers for sustainable growth.Joining us today is Curtis Agemian, Co-Founder & CEO of Ostana, a platform designed to help small and medium-sized businesses grow by enabling seamless collaboration and maximizing customer engagement. Today, we'll discuss building small business communities, fostering collaboration, and balancing customer retention with acquisition efforts.Key Highlights:1. Building Up Small Business Communities: Curtis explains how fostering local collaboration creates ecosystems where businesses thrive and support each other's success.2. Getting Small to Medium-Sized Businesses to Collaborate with Each Other: Practical examples of how businesses can work together to promote products, share customers, and create joint offers.3. Customer Retention vs. Acquiring New Customers: The importance of customer retention for sustainable growth and how SMEs can balance efforts between retaining and acquiring clients.4. Ostana's Value Proposition for Small Businesses: How Ostana helps businesses drive customer loyalty, increase repeat sales, and attract new customers with affordable and effective solutions.5. Connecting with Local Business Leaders: Curtis shares insights from a moving interaction with a local BIA Executive Director, revealing the needs of businesses to partner for mutual growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technologies transforming industries across Canada. Today, we're diving into mining and geospatial technology, uncovering how innovations like data integration, advanced visualization, and digital twins are shaping the "mine of the future" and driving efficiency in traditionally resource-heavy industries.Joining us today is Borys Vorobyov, CEO of SightPower, a Canadian company specializing in integrated software and hardware systems for collecting, processing, and visualizing spatial data. Today, we'll discuss the revolution in information technologies, the significance of the geospatial realm, and the role of digital twins in the future of digital transformation.Key Highlights:1. Revolution in Information Technologies: Borys will discuss the most significant challenges and opportunities presented by the ongoing revolution in information technologies, addressing common myths and the real threats businesses should be aware of.2. Geospatial Realm: What Is It and Why Is It So Important?: Borys will explain the geospatial realm and why geospatial data is becoming increasingly crucial for industries and their decision-making processes.3. Digital Transformation and Construction of Digital Twins: Borys will share his vision for the future of digital transformation and how the construction of digital twins will shape industries and pave the way for innovative solutions.4. The Challenges and Costs of Innovation: Borys will elaborate on some of the difficulties SightPower has faced and how the company has managed to survive and thrive as a mid-sized, high-tech innovative company.5. Geospatial Tech Anecdote: Borys will share an insightful story about the importance of accurate geospatial data and its impact on business operations.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and innovations driving success in the digital age. Today, we're focusing on the critical issue of online privacy and digital sovereignty, and why it matters more than ever for both businesses and individuals. With increasing threats to online privacy, from censorship to surveillance, this discussion will provide insights into building a tech company with integrity and the importance of fighting for an open internet.Joining us today is Yegor Sak, Co-Founder & CEO of Windscribe, a privacy-first internet company that empowers individuals and businesses to reclaim their digital sovereignty. We'll explore why privacy matters, how to build a tech company without compromising values, and the ongoing battle for the open internet. Let's dive in!Key Highlights:1. Building a Tech Company Without Selling Out: Yegor will discuss how Windscribe competes with large, ad-funded tech companies without outside capital, focusing on principles that guide their approach to building a tech company with integrity.2. Why Privacy Matters – Especially for Small Businesses and Everyday Users: Yegor will explain why online privacy is essential for small businesses and everyday users, addressing misconceptions and highlighting the risks of neglecting privacy.3. The Legal Battle and Validation of Principles: Yegor will share a personal anecdote about being targeted by Greek authorities due to a Windscribe IP, and how the case was thrown out, validating his commitment to "privacy by design."4. Building a Culture of Passion and Pride: Yegor will talk about how Windscribe creates a culture where employees are motivated by the company's mission to defend user rights and privacy, despite challenges.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and expertise that empower Canadian businesses to achieve sustainable and significant growth. Today, we're focusing on the key elements that drive business expansion, including leadership alignment, effective sales and marketing, and strategic market diversification. Recent trends highlight the importance of a holistic approach to growth, where all aspects of a business work in concert to achieve long-term success.Our guest today is Gord Smith, CEO and Managing Director of ALTA Consulting, a boutique management consulting firm specializing in helping technology and professional services companies overcome growth challenges. Today, we'll discuss typical growth patterns for companies, common barriers that hinder growth, crucial skills for founders, and how ALTA Consulting assists businesses in navigating these challenges.Key Highlights:Typical Growth Patterns for Companies: Gord shares insights on the typical growth patterns for professional services companies, how leaders can anticipate and prepare for different stages of growth, and how to navigate them effectively. Common Barriers That Hinder Growth: Gord discusses the common growth barriers technology and professional services companies face and the strategies businesses can employ to overcome these obstacles. The Most Crucial Skills for Founders: The crucial skills founders and early-stage leaders need to develop to guide their companies through growth and ensure long-term success. How ALTA Consulting Assists Companies in Navigating Growth Challenges: A look at how ALTA Consulting helps technology and professional services companies align their leadership, sales, marketing, and operations for growth. Market Diversification Accelerator Program: Gord explains how ALTA Consulting's program helps technology and professional services firms enter new markets with speed and confidence. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa. In today's episode, we're focusing on the incredible role organizations play in empowering women entrepreneurs and helping them overcome the unique challenges they face. We'll discuss The Odlum Brown Forum Pitch Program, women's entrepreneurship, and The Forum's mission to provide mentorship, education, and community support.Joining us today is Kirsten Koppang Telford, an expert in delivering impactful community, education, and mentorship programs designed to elevate women entrepreneurs. She'll share insights from The Forum, a national Canadian charity dedicated to empowering women in business.Key Highlights:1. The Odlum Brown Forum Pitch Program: Kirsten explains what sets this program apart and its impact on women entrepreneurs across Canada.2. Women's Entrepreneurship and Addressing Common Barriers: How The Forum is breaking down barriers for women entrepreneurs, particularly in accessing capital and support.3. The Forum's Mission and Offerings for Women Entrepreneurs: Kirsten talks about The Forum's mission and key programs like the Mentorship Program and E-Series.4. Support Needed at Different Business Stages: Insights into the types of support women entrepreneurs need as their businesses evolve from ideation to growth.5. The Importance of Access to Different Types of Capital: Kirsten explains the value of social and wisdom capital alongside financial capital for women founders.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/ADP Canada: https://www.adp.ca/en.aspxFor more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the opportunities and resources empowering Canadian SMEs to thrive. Today, we're diving into the transformative potential of Artificial Intelligence and the exciting new avenues for SMEs to adopt this technology with support.Joining us is Timothy Pereira, Managing Director of AI Launch Lab / Laboratoire Lancement IA, a non-profit providing AI training and subsidized talent to help Canadian SMEs embrace AI. We'll discuss subsidized AI opportunities, the impact of AI on education and work, and the available subsidies for AI projects. Let's begin!Key Highlights:1. Subsidized AI Opportunities for Small and Medium Enterprises: Timothy will discuss the specific subsidized opportunities that exist for small and medium-sized enterprises across Canada, including those outside of big cities, to leverage AI in ways that weren't feasible until recently.2. What AI Advances Mean for the Future of Education and Work: Timothy will explore the significant shifts he foresees in the future of education and the nature of work due to AI advancements, and how individuals and businesses can prepare for these changes.3. Subsidies Available for AI Projects: Timothy will elaborate on the specific subsidies and support that AI Launch Lab / Laboratoire Lancement IA can provide for SMEs looking to undertake AI adoption projects.4. The Rapid Evolution of AI Tools: Timothy will share a compelling anecdote about a hackathon that demonstrates the rapid evolution of AI tools, illustrating how this makes AI projects increasingly feasible for businesses.5. AI Launch Lab's Offer for SMEs: Timothy will outline the specific support and talent resources that AI Launch Lab / Laboratoire Lancement IA can provide to SMEs interested in exploring AI and starting their AI journey.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies transforming industries across Canada. Today, we're focusing on industrial AI and how artificial intelligence is revolutionizing the manufacturing sector by improving product quality, reducing downtime, and optimizing complex processes.Joining us is Rae Jeong, Co-founder and CEO of Maneva, a fast-growing industrial AI company offering tailored AI solutions for manufacturing. Today, Rae will share insights into Maneva's AI solutions, his background, and the vision driving their impact on the industry. Let's dive in!Key Highlights:1. An Introduction to Maneva and Its Mission: Rae will give us an overview of Maneva, describing what the company does and the core mission behind their work in providing AI solutions for the manufacturing sector.2. Rae's Background and Vision: Rae will share his background and his vision for Maneva, specifically how they are transforming the manufacturing industry with AI.3. Maneva's AI Solutions in the Manufacturing Industry: Rae will elaborate on the types of AI solutions Maneva offers and how they help manufacturers improve product quality, reduce downtime, and optimize operations without major disruptions or complex integrations.4. Overcoming Challenges in AI Adoption: Rae will discuss the common challenges manufacturers face when considering or adopting AI solutions, and how Maneva helps them overcome these hurdles to ensure successful integration and measurable outcomes.5. The Future of AI in Manufacturing: Rae will share where he sees the future of AI in the manufacturing industry heading over the next 5-10 years, along with some of the most exciting advancements or transformations he anticipates.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the innovations transforming business operations and talent acquisition. Today, we're focusing on how Artificial Intelligence is revolutionizing HR, helping companies navigate overwhelming application volumes and hire faster and smarter.Joining us is Jack Lau, Co-Founder & CEO of Litespace, an AI recruiting platform designed to streamline candidate screening. Jack also leads HRAIZON, a community for HR professionals adopting AI. Today, we'll discuss Jack's startup journey, the role of AI in HR, and the challenges and opportunities of building an AI-first company. Let's dive in!Key Highlights:1. From Wall Street to HR Tech – Jack's Startup Journey: Jack will share his journey from Wall Street to entrepreneurship, revealing how his experiences led him to identify the core hiring problem that Litespace now solves.2. AI in HR – Transforming Talent Acquisition: Jack will explain how AI is revolutionizing talent acquisition by automating resume screening, candidate research, and AI-driven interviews to reduce time-to-hire.3. AI Resume Screening and Pre-Screening Interviewer: Jack will discuss Litespace's new AI features like Resume Screening and Pre-Screening Interviewer, and how they provide tangible benefits like instant scoring and tailored follow-up questions.4. Building an AI Company and Fostering an AI-Savvy Community: Jack will explore the unique challenges of building an AI-first company like Litespace and discuss the growth of HRAIZON in promoting AI adoption among HR professionals.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the technologies and strategies that empower businesses to operate securely and efficiently. In today's episode, we focus on the critical area of business communications, covering compliance, security, device management, and the impact of strategic partnerships.Recent trends highlight the increasing importance of secure communication in a connected world, alongside the drive for cost efficiency, sustainability, and innovative collaborations in the Canadian market. This discussion offers valuable insights for businesses navigating these evolving needs.Joining us is Ananth Siva, CEO of Movius, a leader in Secure Communications as a Service (SCaaS™), providing complete secure and compliant business mobile solutions across any device.Key Highlights:1. Benefits of Compliant & Secure Communications: The advantages of secure communication tools and practical advice for companies aiming to implement strong compliance affordably.2. Device Consolidation & MultiLine: How consolidating devices and using products like MultiLine can cut costs, promote sustainability, and streamline employee workflows.3. Partnership with TELUS: Insights into Movius's recent partnership with Canadian carrier TELUS and the expected impact on Canadian businesses, plus plans for expanding reach.4. Future of Mobile Communications & Compliance: Emerging trends in secure, cloud-based mobile communications and how Movius stays ahead of the curve.5. Sustainability Initiatives: Movius's efforts toward sustainability and key findings from their recent enterprise sustainability survey.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and insights transforming industries across Canada. Today, we're focusing on the insurance sector's evolution through the integration of Artificial Intelligence, particularly in underwriting, where AI is helping address efficiency, accuracy, and the challenges of data management.Joining us is Craig Mauchan, Vice President of Insurance Markets at SortSpoke, an AI-powered platform that helps insurance teams streamline complex submissions while keeping underwriters in control. Today, we'll discuss how AI is revolutionizing the industry, addressing the underwriter talent shortage, and enabling smarter, more efficient operations.Key Highlights:1. Demystifying Commercial Underwriting: Craig will explain what most people get wrong about how commercial underwriting works behind the scenes, including some of the key complexities and manual processes involved.2. Common Misconceptions Insurance Companies Have About AI Technology: Craig will discuss some of the common misconceptions that insurance companies have about AI technology, particularly in relation to its application in underwriting.3. Why Insurance Companies Need to Adopt Underwriting Technology: Craig will highlight the most common reasons why an insurance company would need to adopt underwriting technology and the biggest challenges small to mid-sized insurance carriers face when modernizing their operations.4. SortSpoke's “Human-in-the-Loop” AI Approach: Craig will explain SortSpoke's “human-in-the-loop” AI approach and why it's important specifically in the context of insurance underwriting.5. How Technology Can Help Solve the Underwriter Talent Shortage Problem: Craig will discuss how technology, particularly AI-powered platforms like SortSpoke, can help insurance carriers solve the growing underwriter talent shortage problem.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies that empower Canadian companies to scale and innovate globally. Today, we're focusing on international hiring and how businesses can expand their teams worldwide while navigating legal, tax, and compliance challenges.Joining us is Karen Klink, Director of Growth and Partnerships for Communitech Outposts, an all-in-one employer-of-record solution helping Canadian companies hire and grow teams globally. We'll discuss the importance of global growth for Canadian companies, the challenges of expanding into new markets, and how Communitech Outposts facilitates smooth international expansion. Let's dive in!Key Highlights:1. Global Growth for Canadian Companies: Karen will explain how crucial global expansion is for Canadian companies, particularly those in the tech sector, and how expanding internationally contributes to continued growth and success.2. Barriers Canadian Companies Face When Expanding into New Markets: Karen will highlight the significant barriers Canadian companies face when expanding internationally, such as dealing with local tax laws, hiring practices, and the need for foreign entities.3. How Communitech Outposts Helps Canadian Companies Scale Globally: Karen will explain what an Employer of Record is and why it's such a useful tool for Canadian companies looking to hire internationally, build global teams, and expand into new markets without the hassle of setting up foreign entities.4. Where Canadian Companies Are Hiring Globally: Karen will discuss which countries or regions Canadian companies are hiring in most frequently as they expand internationally.5. Success Stories: Securing Visas for Global Expansion: Karen will share how Outposts has helped Canadian companies secure visas for EU expansion and how this support has made a tangible difference for businesses entering new markets.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the tools and strategies that help small and medium-sized enterprises thrive. Today, we're focusing on the critical role of technology in managing finances, alleviating burdens, saving time, and driving growth for SMBs.Joining us today is Brad Terakita, Vice-President of Marketing at FreshBooks, an accounting software company designed for small, service-based businesses. We'll discuss how marketing strategy and smart technology solutions can streamline processes, improve customer experience, and help SMBs overcome financial management challenges.Key Highlights:1. Marketing Strategy / Technology and Impact on Growth and Scalability: Brad will explain how a defined marketing strategy and the right technology can drive SMB growth and scalability, comparing technology to a compass guiding businesses to their goals.2. Customer Experience Focus and Operational Impact: Brad will discuss the importance of customer experience and how FreshBooks helps businesses manage finances, get paid on time, and focus more on customers, building brand advocates.3. Managing Finances / Growth Challenges as an SMB: Brad will explore financial challenges SMBs face, particularly insights from the Tax Time Survey, and how FreshBooks addresses these challenges to support growth.4. How FreshBooks Helps Small Businesses Integrate and Utilize Technology Effectively: Brad will share how FreshBooks helps SMBs integrate and utilize technology to manage finances and operations, highlighting current trends in tech adoption.5. Saving Time, Money and Stress with FreshBooks: Brad will discuss how FreshBooks helps SMB owners save time, money, and stress, detailing the features and functionalities that make it an essential tool for business owners.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and insights empowering Canadian entrepreneurs. Today, we're highlighting TELUS's “Stand With Owners” program, a powerful initiative dedicated to supporting small and medium businesses across Canada. Recent trends emphasize the importance of technology and support in helping businesses thrive in a digital world.Joining us today is Katherine Emberly, Senior Vice-president & President of Small and Medium Business at TELUS Business Solutions. Katherine leads a passionate team focused on leveraging TELUS' world-leading networks and technology to help business owners and their teams succeed. We'll discuss the Stand With Owners program, including this year's contest, and TELUS's broader commitment to Canadian small businesses. Let's dive in!Key Highlights:1. The TELUS "Stand With Owners" Program – Empowering Canadian Entrepreneurs: Katherine will share details of the 2025 contest and what TELUS is looking for this year. She'll explain how Canadian small business owners can participate in this impactful program and how TELUS is investing over $1 million into small businesses.2. Digital Tools and Resources for Small Businesses: Katherine will discuss the digital tools and resources offered by TELUS to help small businesses leverage technology and succeed in today's competitive environment, beyond the contest.3. TELUS's Strategic Commitment to SME Success: Katherine will explain how TELUS's “give where we live” philosophy and mission to leverage technology shape the company's strategic approach to supporting Canadian SMEs and empowering their growth.4. Key Trends in the Canadian SME Landscape: Katherine will share some of the key trends she's observing in the Canadian SME landscape and how TELUS Business Solutions is adapting its offerings to help these businesses thrive in a rapidly evolving digital future.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative technologies and inspiring journeys of Canadian entrepreneurs. Today, we're focusing on digital accessibility and how Artificial Intelligence is creating a more inclusive online world for everyone, regardless of ability. As digital inclusion becomes a key driver of broader reach and positive user experiences, we'll explore the strategic importance of accessibility and practical methods to achieve it at scale.Joining us today is Juan Olarte, Founder of Digita11y Accessible, a Canadian software company using AI-driven solutions for digital inclusion. Juan, a visually impaired professional, has shaped the company's mission to provide accessible digital experiences. Today, we'll discuss how AI can scale accessibility efforts and embed AI-powered accessibility features into product development. Let's dive in!Key Highlights:Strategic Importance of Digital Accessibility: Juan will explain why digital accessibility is a strategic imperative for businesses, emphasizing its impact on inclusion and business outcomes. Leveraging AI to Scale Accessibility Efforts: Juan will discuss how A11Yn Base uses AI to scale accessibility efforts, driving operational efficiency across development and content teams. Practical Methods for Embedding AI-Powered Accessibility Features: Juan will share methods for integrating AI-powered accessibility features into product development, ensuring inclusivity from the start. The Inspiration Behind Digita11y Accessible: Juan will talk about what inspired him to found Digita11y Accessible and how his experience as a visually impaired professional shaped the company's mission. Lessons Learned from Partnering with Deloitte: Juan will share key lessons from collaborating with large organizations like Deloitte and how these partnerships influenced Digita11y Accessible's growth.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and technologies driving efficiency and growth in Canadian businesses. Today, we're discussing digital transformation, focusing on modernizing business tools, the importance of cloud solutions, and understanding digital transformation as a strategic shift. Recent trends highlight the need for agile, efficient operations to stay competitive in an evolving environment.Joining us is Andrei Banea, Director of Sales Operations and Customer Success at Big Bang, an international consulting firm specializing in digital transformation. Big Bang helps organizations at all stages of growth by maximizing the value of their technologies. Today, we'll dive into why modernizing business tools and embracing cloud solutions are crucial for sustainable growth. Let's begin!Key Highlights:1. The Importance of Modernizing Business Tools: Andrei will explain why relying on outdated systems is a significant hindrance to business growth today, and how modern tools empower organizations to become more agile, efficient, and competitive in today's fast-paced market.2. Why Cloud Solutions? Andrei will discuss the key benefits of cloud-based systems in terms of scalability, accessibility, and cost-efficiency, and how they support sustainable growth in a rapidly evolving business environment.3. Digital Transformation: More Than Just Technology: Andrei will elaborate on why digital transformation should be understood as a broader strategic shift, enabling better decision-making, streamlined operations, and enhanced customer experiences, rather than just an IT initiative.4. Big Bang's Approach to Solving SMB Challenges: Andrei will discuss some of the common challenges Big Bang helps small and medium-sized businesses solve during their digital transformation journey, especially regarding integrating powerful and well-integrated cloud solutions.5. Enhancing Business Operations with Process Automation: Andrei will explain how process automation tools are helping small businesses achieve greater efficiency, reduce manual work, and ultimately make their operations smoother and more productive.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore strategies and insights to help entrepreneurs build thriving businesses. Today, we're focusing on finding your ideal target market, achieving product-market fit, and developing solutions that align with your strengths and passion.Joining us is Farhad Khan, CEO of Member Lounge, an AI-powered engagement platform helping professional associations create stronger connections with their members. Today, we'll discuss how to find a target market where you can deliver value, achieve product-market fit, and create solutions that match your expertise. Let's dive in!Key Highlights:1. Finding a Target Market Where You Can Deliver a Lot of Value: Farhad will share the key steps or insights entrepreneurs should focus on when identifying a target market where they can deliver significant value, aligning their skills and passion with market needs.2. Finding a Product-Market Fit: Farhad will define product-market fit and discuss the journey of building Member Lounge organically, focusing on discussions with clients to achieve that fit, rather than forcing a product into the market.3. How to Find a Product or Solution That Aligns with What You Are Good At: Farhad will talk about how entrepreneurs can effectively find a product or solution that not only meets market needs but also deeply aligns with their personal skills and inherent strengths, and how this alignment contributes to long-term success.4. Building Brand Awareness for Startups: Farhad will discuss some of the biggest hurdles startups face in bringing their brand to market and provide advice for overcoming these challenges.5. The Role of Personal Discipline in Entrepreneurial Success: Farhad will elaborate on his philosophy that for any entrepreneur to succeed, their personal life needs to be disciplined, creating a "baseline of high performance," and how this contributes to both individual and company success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technologies and ethical considerations shaping the future of business. Today, we're focusing on the transformative power of Artificial Intelligence in sales and the critical role of ethics and regulations in its application. As AI drives sales productivity and revenue growth, its responsible and ethical use becomes crucial for businesses seeking to leverage its full potential.Joining us today is Dr. Cindy Gordon, CEO & Founder of SalesChoice, a SaaS and Data Sciences company focused on enabling human advantage through Trusted AI Methods. Dr. Gordon is a leading voice in AI and ethics, and today we'll discuss the intersection of AI, ethics, and regulations in sales. Let's dive in!Key Highlights:1. AI, Ethics, Regulations, and the Application of All 3 in Sales: Dr. Gordon will explain how AI, ethics, and regulations are converging in the context of sales, and share the key considerations businesses need to ensure they're using AI responsibly and ethically in their sales processes.2. AI Applications in Sales: Dr. Gordon will discuss some of the most effective ways businesses can leverage AI to improve sales performance, increase revenue, and enhance sales team productivity.3. SalesChoice's AI Platform: InsightEngine™: Dr. Gordon will talk about SalesChoice's AI platform, including SalesInsights™ and MoodInsights™, and how they address different aspects of sales and employee productivity.4. Trusted AI Methods: Dr. Gordon will explain what “Trusted AI Methods” means in practice and why trust is so important in the adoption of AI solutions.5. AI Enablement Advisory and Strategy Solutions: Dr. Gordon will outline the services SalesChoice provides and how they help organizations across diverse AI use cases.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative platforms and entrepreneurial journeys shaping how we connect and experience events. Today, we're focusing on building lasting communities, the evolving landscape of live events, and how technology fosters deeper audience engagement.Joining us is Aiden Bustard, Co-Founder and Chairman of Novelt, a technology company enhancing how people discover, attend, and engage with live events. We'll discuss building communities, the future of events, and how to turn attendees into passionate advocates. Let's dive in!Key Highlights:1. How We Are Building Communities That Last: Aiden will share the key principles and strategies behind building lasting communities, and how Novelt's platform facilitates the creation of enduring connections.2. The Future of Events and Experiences: Aiden will discuss his vision for the future of live events and experiences, and how technology will continue to shape how people discover, attend, and engage with them.3. Examples of Turning Attendees into Advocates: Aiden will share specific examples or strategies for how event organizers can effectively turn attendees into passionate advocates for their events and communities.4. Aiden's Journey and Motivation: Aiden will talk about what sparked his involvement with Novelt and the mission behind it. He'll explain what personal experiences or observations led him to focus on enhancing community and simplifying the event experience.5. Other Inspiring Projects: Aiden will share more about his Trybe Leaders podcast, which has similar capabilities for growth and inspiration, and provide insights into how it contributes to his mission.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative solutions to critical challenges in Canada. Today, we're focusing on the housing crisis and how sustainable, prefabricated solutions are set to transform homebuilding. With the growing demand for accessible, energy-efficient housing, modular construction is emerging as a key solution.Joining us today is Alex Kelly, Chief Operating Officer at CABN, a Canadian startup leading the way in prefabricated housing. CABN merges innovative design with cutting-edge technology to create energy-efficient smart homes. Today, we'll discuss the future of housing, climate-ready net-zero living, and how modular solutions are reshaping the homebuilding experience for a new generation.Key Highlights:1. The Future of Housing is Prefabricated and Performance-Driven: Alex will discuss why Canada's housing crisis requires a radical shift in homebuilding and how prefabrication and modular innovation, along with CABN Core Technology™, can reduce construction times, lower costs, and enhance quality.2. Climate-Ready, Net-Zero Living—Accessible to All: Alex will explain how CABN integrates passive design, renewable energy systems, and low-carbon materials to empower homeowners to reduce their environmental footprint without sacrificing style, comfort, or affordability.3. Rethinking the Homebuilding Experience for a New Generation: Alex will walk us through how CABN is reimagining homebuilding in the 21st century. From digital visualization to on-site assembly, he'll share how CABN partners with communities, builders, and governments to drive scalable solutions.4. The Inspiration Behind CABN: Alex will share the story of what inspired the creation of CABN and what specific gap in the housing market they are addressing with their innovative approach.5. CABN's Differentiating Technology: Alex will explain how CABN Core Technology™ differentiates CABN from other prefab or modular housing solutions currently on the market.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're focusing on the critical areas of emerging technology, effective leadership, and the evolving media landscape. As technological innovation accelerates and media consumption continues to change, businesses must stay ahead of the curve to succeed.Joining us today is Dr. Stephanie Gutnik, President of Tuxedo Concepts, a consulting firm specializing in marketing, media, and advertising technology. Dr. Gutnik is a global public speaker with deep expertise in business transformation and women in leadership. Today, we'll discuss how businesses can navigate these challenges and drive success in today's fast-paced environment. Let's dive in!Key Highlights:The Art of Managing Upward: Dr. Gutnik will share a compelling story about negotiating a trip to Dubai to establish a business case for expansion, offering insights on how she influenced decision-makers despite initial skepticism.Business Transformation and Women in Leadership: Dr. Gutnik will highlight how businesses can transform successfully and the importance of fostering women in leadership roles.Keeping Up with Emerging Tech: Dr. Gutnik will discuss the challenges companies face in adopting emerging technologies and provide strategies for staying informed and effectively implementing new tech.Media: Dr. Gutnik will explain how the evolving media landscape, especially in advertising technology and consumer behavior, affects businesses aiming to reach their target audiences effectively.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore strategies that help entrepreneurs and business leaders thrive. Today, we're discussing the power of authentic storytelling, using LinkedIn for business growth, and building thought leadership to influence your audience. Recent trends emphasize the growing need for personal branding, networking, and authentic communication to drive success.Joining us is Bobby Umar, a 5x TEDx speaker, keynote speaker, and founder of The Thought Leadership Branding Club. With his expertise in personal branding, Bobby helps professionals and entrepreneurs amplify their voices. Today, we'll talk about vulnerable storytelling for leaders, leveraging LinkedIn to land leads, and building influence in the digital world. Let's dive in!Key Highlights:Vulnerable Storytelling for the Authentic Leader: Bobby will explain the importance of vulnerable storytelling for the authentic leader and how leaders can use their personal narratives to build trust, inspire their teams, and create a stronger connection with their audience.Learning to Leverage (and Love!) LinkedIn to Land Leads: Bobby will share his top strategies for small business owners and entrepreneurs to effectively leverage LinkedIn to connect with potential clients, build their network, and generate valuable leads.Build Thought Leadership and Create Influence in the Digital Landscape: Bobby will discuss how entrepreneurs and professionals can effectively build thought leadership and create influence in today's increasingly crowded digital landscape, with key strategies for standing out and making a meaningful impact.Bobby Umar's Journey of Self-Discovery: Bobby will share his journey of self-discovery and how he learned to leverage his own narrative to create impact.The Thought Leadership Branding Club (TLB Club): Bobby will talk about the purpose of TLB Club and the key benefits for its members. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the cutting-edge technologies and strategies helping businesses thrive. Today, we're diving into Artificial Intelligence and its impact on business operations, focusing on how AI can drive efficiency, reduce costs, and enhance customer experience.Joining us is Alon Talmor, CEO of Ask-AI, an AI-first platform that unifies tech stacks to streamline business operations. We'll discuss how AI can improve ROI, enhance customer outcomes in B2B SaaS organizations, and explore the future of SaaS in today's AI-driven landscape.Key Highlights:AI That Drives ROI: Alon will explain why most companies use AI wrong, and share the key to using AI to drive real ROI for businesses.How AI Can Be Used to Drive Better Outcomes Across the Customer Experience in B2B SaaS Orgs: Alon will discuss how AI can effectively be used to drive better outcomes across the customer experience in B2B SaaS organizations, and the biggest misconceptions about AI in customer-facing teams.The Future of SaaS: Alon will share his predictions for the future of SaaS and the role AI will play in shaping that future.Alon's Founder Journey: Alon will talk about what inspired him to start Ask-AI and how his PhD in AI has shaped his approach to building this company.Ask-AI's Partnership with Google: Alon will explain the collaboration between Ask-AI and Google, and its significance for the company and its users.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore critical financial strategies for Canadian entrepreneurs. Today, we're focusing on effective cash flow management, preparing for capital raises, and advocating for government support for small businesses. Recent statistics reveal that cash flow issues are a leading cause of business failures, making expert financial advice essential for achieving sustainable growth.Joining us today is Daryl Ching, CFA, Founder & President of Vistance Accounting, a firm dedicated to helping small and mid-sized businesses across Canada. We'll discuss why cash flow management is crucial, how to prepare for investor approaches, and how to hold the government accountable for its promises to small businesses. Let's dive in!Key Highlights:1. 82% of Business Failures Are Due to Cash Flow Management: Daryl will explain the common reasons why small businesses struggle with cash flow and how Vistance Accounting fills the void in advisory services to prevent these failures.2. Companies Are Often Unprepared When Approaching Investors for a Capital Raise or Selling Their Business: Daryl will discuss the best approach when contacting investors or the bank for financing and the key steps businesses should take to maximize their value in these critical discussions.3. Holding the Liberal Government Accountable for Promises to Small Businesses: Daryl will share his perspective on the current status of government promises to small businesses and how we can collectively hold the government accountable for delivering on them.4. Common Financial Blind Spots Among Small Business Owners: Daryl will highlight some of the most common financial blind spots he observes among small business owners and how these overlooked areas can impact long-term stability and growth.5. Investing in Accounting Beyond Bookkeeping and Tax Services: Daryl will discuss when business owners should start contemplating investing in accounting services beyond basic bookkeeping and tax filings, and the benefits of a more strategic approach to financial management.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies helping Canadian businesses thrive in today's changing work landscape. Today, we're discussing the transformative power of hybrid work solutions and how flexible workspaces are benefiting small and medium-sized enterprises across Canada.Joining us is Terri Pozniak, Executive Vice President and Country Manager for International Workplace Group (IWG). She'll share insights into the benefits of hybrid work policies, IWG's growth in Canada since the pandemic, and why hybrid working is a smart business strategy for SMEs.Key Highlights:1. The Benefits of Hybrid Work Policies to Reduce Costs and Help SMEs Navigate Economic Pressures: Terri will explain how hybrid work policies help SMEs reduce costs and navigate economic pressures, and what are some of the key savings contributing to this impact on the bottom line.2. International Workplace Group's Growth in Canada Over the Past 5 Years: Terri will discuss how the pandemic impacted IWG's growth in Canada, leading to hybrid working becoming the default model, and the specific steps IWG has taken to meet the evolving demands of Canadian businesses.3. Why Hybrid Working Is a Smart Business Strategy for SMEs: Terri will explain why hybrid working is a smart business strategy for small and medium-sized businesses, and how it contributes to increasing professionalism, productivity, and agility in a competitive market.4. How Ricoh Helps SMBs Solve Challenges: Terri will share how IWG, through brands like Regus, Spaces, and HQ, is helping SMBs solve specific challenges, particularly in enabling effective collaboration between onsite and remote employees.5. IWG's Expansion Plans for Canada: Terri will outline IWG's expansion plans for Canada over the next two years to help more companies reduce overhead costs and cut reliance on long-term leases.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're discussing the transformative power of technology, the advantages of embracing remote work, and the strategic benefits of diversifying your business offerings. With AI and automation driving efficiency and remote work models gaining traction, businesses must evolve to meet market demands.Joining us is Adam Mitchell, CEO of Mitch Insurance, an Ontario-based brokerage recognized as one of Canada's Top Growing Companies. We'll explore how embracing AI, automation, and remote work has fueled Mitch Insurance's growth and discuss how diversifying business offerings can drive future success.Key Highlights:1. The Importance of Embracing AI and Automation: Adam will explain why embracing AI and automation is essential for businesses, including those in relationship-driven sectors like insurance, and how Mitch Insurance has benefited from these technologies.2. The Benefits of Remote Work for Companies and Their Teammates: Adam will discuss the advantages Mitch Insurance has seen since adopting remote work indefinitely, for both the company and its employees.3. Diversifying Your Business by Adding New Products/Departments to Offer Consumers More Solutions and Accelerate Growth: Adam will explain how diversifying offerings through new products and departments has helped Mitch Insurance grow and provide more comprehensive solutions to consumers.4. Mitch Insurance's Unique History: Adam will share key moments and the vision that has driven Mitch Insurance's growth from a small operation to a leading brokerage.5. The Future of Work at Mitch Insurance: Adam will discuss Mitch Insurance's commitment to remote work, including downsizing its headquarters, and what this means for the future of company culture and operations.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the latest technological advancements and their impact on Canadian businesses. Today, we're diving into how Artificial Intelligence is revolutionizing customer service.Joining us is Chris Ellison, Group Vice President and General Manager for ServiceNow Canada, with over 22 years of experience in sales and leadership. Chris will discuss the rise of Agentic AI in customer service, how Canadian consumers' expectations are evolving, and how businesses can tackle the challenges and opportunities that come with integrating AI solutions.Key Highlights:The New Era of Customer Service with Agentic AI: Chris will explain what Agentic AI is and how it differs from the rule-based chatbots of the past, and the practical benefits for businesses. Emotional Context and Seamless Customer Service: Chris will discuss how Agentic AI understands emotional context and offers a more seamless and empathetic customer service experience, including its ability to hand off to human support when necessary. Canadian Consumer Expectations and the Trust Gap in AI: Chris will share the key findings from the Consumer Voice Report, particularly regarding Canadian expectations for emotional cue recognition and current trust levels in AI voice assistants. Bridging the Trust Gap in AI for Sensitive Interactions: Chris will discuss how companies can bridge the trust gap when implementing Agentic AI in customer service, especially for more sensitive interactions, given the significant majority of Canadians still prefer human support for emotionally charged issues. Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and technologies that empower small and medium-sized enterprises to thrive in today's turbulent markets. Today, we focus on inventory management and its critical role in helping businesses navigate challenges like rising tariffs and disrupted supply chains.Joining us is Ben Hussey, Co-CEO of Katana, a cloud inventory management platform. We'll discuss how smart inventory management, data-driven forecasting, and technology can help SMBs optimize operations, maintain healthy cash flow, and meet evolving consumer demands. Let's dive in!Key Highlights:1. Navigating Tariff Turbulence: Ben will discuss the current challenges regarding unit costs and how tariffs are contributing to market chaos for SMBs, based on Katana's data showing dramatic surges.2. The Importance of Data-Driven Forecasting: Ben will explain how SMBs can leverage inventory management platforms to gain the data-driven insights needed to make crucial supply chain changes, optimize operations, and maintain healthy cash flow.3. How Katana Has Supported Customers During Market Fluctuation: Ben will share how Katana, as an inventory management platform, has specifically supported its customers during times of market fluctuation.4. Proactive Strategies for Turbulent Times: Ben will outline proactive strategies that Katana's customers are implementing within their inventory management that are proving to be effective in navigating turbulent times and mitigating the impact of tariffs.5. Katana's Holistic Optimization for SMBs and Future Growth: Ben will discuss how Katana helps SMBs holistically optimize their operations in the current climate and strategically prepare for future growth and success.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technology and innovation shaping our future. Today, we're diving into the fascinating world of quantum computing, a field that promises to revolutionize industries and solve problems beyond our current capabilities.Joining us today is Christian Weedbrook, CEO and Founder of Xanadu, a Canadian quantum computing company dedicated to making quantum computers accessible and useful worldwide. We'll discuss what sets Xanadu apart, their latest innovations, and the long-term potential of quantum computing. Let's begin!Key Highlights:1. What Separates Xanadu from the Others: Christian will discuss what unique approaches or technological advancements set Xanadu apart from its competitors in the fast-evolving field of quantum computing.2. Xanadu's Latest Innovations: Christian will share insights into Xanadu's significant innovations such as Borealis and Aurora, and their importance in the world of quantum computing.3. The Long-Term Promise of Quantum Computing: Christian will outline the long-term promise of quantum computing, its potential impact on various industries, and how it will benefit people everywhere.4. Why Canada? Building Quantum Computing Here: Christian will explain why Canada is the ideal place for Xanadu to lead the charge in quantum technology and the global race for quantum computing dominance.5. Recent Peer-Reviewed Publication in Nature: Christian will discuss the significance of Xanadu's upcoming peer-reviewed journal article in Nature and its contribution to the quantum computing field.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the journeys and strategies of Canadian companies achieving long-term success and driving innovation. Today, we're spotlighting Pleora, an Ottawa-based SME that has thrived for 25 years, leading the way in real-time connectivity solutions for industries like automation, security & defense, and medical imaging.Joining us today is Harry Page, President of Pleora, to discuss the company's 25th anniversary, how it has remained relevant in Ottawa's tech hub, and the strategies they've used to innovate and excel as a small private company. Let's dive in!Key Highlights:1. Celebrating 25 Years of Innovation: Harry will reflect on key moments and milestones pivotal to Pleora's journey and evolution over the past 25 years as a leader in real-time connectivity solutions.2. Being an SME in Ottawa, Canada's Tech Capital: Harry will discuss the unique advantages and challenges of building and scaling a technology SME in Ottawa, Canada's tech capital, and how the ecosystem influenced Pleora's growth.3. How We Have Remained Relevant: Harry will explain how Pleora has managed to remain relevant in the rapidly evolving tech industry and lead real-time connectivity for 25 years, sharing the secrets to longevity in this competitive market.4. How We Innovate as a Small Private Company: Harry will explore how Pleora, as a small private company, approaches innovation, and the advantages and challenges of innovating in this context compared to larger, publicly traded entities.5. Genesis of Perpetual Innovation: Harry will discuss the genesis of Pleora and how the company's initial focus on real-time connectivity has fueled perpetual innovation for the past 25 years, despite evolving challenges.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies driving innovation and growth in Canada's tech sector. Today, we're focusing on tech talent, government support, and practical tips for startups scaling amidst economic uncertainties.Joining us is Adam Froman, Founder and CEO of Delvinia, an innovation company transforming digital businesses. Adam will share insights on fostering a thriving tech ecosystem, supporting Canadian companies, and navigating the challenges facing the industry. Let's dive in!Key Highlights:1. Canada's Tech Talent and Innovation Landscape: Adam will share his perspective on the current state of Canada's tech talent and innovation landscape, highlighting key strengths and areas that need significant improvement.2. How Government Can Support the Startup and Tech Industry Better: Adam will discuss immediate and practical steps that governments, funders, and the private sector can take to better support innovation and help Canadian companies grow and scale at home.3. Tips for Startups and Businesses to Scale Amidst Economic Uncertainties: Adam will offer his top tips for startups to not only survive but scale and find growth opportunities in the current economic climate.4. Retaining IP, Talent, and Capital in Canada: Adam will explain what specific actions Canada needs to take to retain intellectual property, top talent, and crucial capital within the country.5. The Power of Successful Scale-Up Stories: Adam will discuss how successful scale-up stories from Canadian companies can help policymakers, aspiring startups, and investors better understand the potential and path forward for innovation in Canada.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. Today, we're exploring how cutting-edge technologies like customer experience platforms, Artificial Intelligence, and enterprise security are revolutionizing business operations. With AI's increasing integration and the growing importance of customer privacy, we'll dive into how these tools are becoming more accessible and effective for businesses.Joining us today is Chandrashekar LSP, Managing Director at Zoho Canada. Zoho Corporation is a leading technology company offering over 55 apps across key business categories. Today, we'll discuss Zoho's updated Customer Experience Platform, the role of AI in driving value and privacy, and the introduction of Ulaa Enterprise Browser with enhanced security. Let's get started!Key Highlights:1. Zoho Deepens Customer Experience Platform, Adding Generative AI and Workflow Orchestration Capabilities Powered by Zia: Chandrashekar will explain Zoho's "CRM for Everyone" initiative, focusing on how Zia's generative AI and workflow orchestration capabilities set Zoho apart from competitors.2. Zoho Artificial Intelligence Differentiation: Customer Privacy and Value: Chandrashekar will discuss how Zoho ensures its AI models are not trained on consumer data, emphasizing the company's commitment to privacy and value in today's AI landscape.3. Zoho Introduces "Ulaa Enterprise" Browser With Enhanced Security and Granular Control Options: Chandrashekar will explain how Ulaa Enterprise addresses gaps in enterprise security, balancing robust security with a user-friendly experience, making it a significant solution in modern cybersecurity.4. How CRM for Everyone Changes CRM's Role Across Departments: Chandrashekar will explain how "CRM for Everyone" is transforming CRM's utility beyond sales and customer service to departments like finance, legal, and marketing.5. Ulaa Enterprise: Reducing IT Overhead and Improving Browse Speed: Chandrashekar will share how Ulaa Enterprise helps businesses reduce IT overhead while enhancing browsing speed, all without compromising security.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/A1 Global College: https://a1globalcollege.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the tools and strategies that empower businesses to thrive in today's digital economy. In today's episode, we focus on fraud prevention, dispute resolution, and enhancing the customer experience through innovative payment solutions.Recent trends indicate a significant rise in digital fraud and chargebacks, putting a strain on businesses' bottom lines and customer trust. This highlights the importance of finding effective solutions to bridge communication gaps and ensure smooth transactions.Joining us today is Gaurav Mittal, Executive Vice President of Ethoca, a Mastercard company, and a leading provider of collaboration-based solutions that help businesses fight fraud and improve customer interactions.Key Highlights:1. The Era of Rising E-Commerce: How rising e-commerce affects merchants and consumer shopping habits, and key shifts observed from Mastercard's perspective.2. Post-Transaction Experience: How improving the consumer experience post-transaction helps businesses in the e-commerce space.3. Customer Retention and Lifetime Value: The relationship between simplifying disputes and enhancing customer retention and lifetime value for businesses.4. Maintaining Consumer Expectations: Key pain points businesses face in meeting rising consumer expectations for a seamless e-commerce experience.5. Projections for the Next Five Years: Insights into the future of chargebacks, first-party fraud, and progress in the disputes and transactions sector.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.
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