Podcasts about Shop Talk

You'll have to listen to this edition of Shop Talk to get the answer. Plus, some fascinating data on the impact of family meals on our well-being. Support the show: https://www.normalfolks.us/premiumSee omnystudio.com/listener for privacy information.

It's been a while since we've recorded a podcast. In this episode we just recap of how our Summer went and what's been going on in the shop. We also talke about some of the trips we went on. If you want to see Cheech wipe out on his scooter then head on over to youtube and watch it there. 

Five Things Friday — Gap's London Comeback, Morrisons' ESL Rollout, AllSaints Pop‑Ups, DFS x Pinterest, Gen BetaToday's agenda: five moves reshaping UK retail—and what to do next.NEWS FLASH LINE‑UP• Gap returns to London with three stores (Covent Garden, White City, Wembley) before Christmas.• Morrisons partners with VusionGroup to digitise pricing across all 497 supermarkets using ESLs.• AllSaints opens three UK pop‑ups (Bristol Cribbs Causeway now open; Battersea Power Station & Stratford next).• DFS teams with Pinterest on a gamified “What's Your Thing? Collage Quest” that turns inspiration into shoppable boards.• Fashion is already talking about “Gen Beta” (babies born from 2025) — signalling a culture‑first decade ahead.

GUEST. Matt Young Dodgers pitcher in 1987 joins the show! Threw an unofficial no hitter in 1992! GUEST Alysha Del Valle joins the show! TIP OR NO TIP. Producer Laura throws some questions to the guys and we respond. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this new episode of Insurance Shoptalk, join host Eric Stein and guest Jim Urseth, president of Reliable Premium Management (RPM), for a deep-dive into their pay-as-you-go solutions. RPM has many unique offerings, including a pay-as-you-go general liability program billed by payroll instead of the company's revenue. Their pay-as-you-go offerings also include Workers' Compensation programs, with superior options, flexibility, and benefits like easy implementation, a simplified audit experience, and pay-as-you-go insurance premiums to minimize the upfront costs of Workers' Compensation. To learn more about RPM and their pay-as-you-go solutions, find them online at https://reliablepremium.com/. About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. If you enjoyed this episode of Insurance Shoptalk, follow us on our social media pages to learn the latest on commercial insurance industry.

Simone Oloman joins Alex Rezvan to unpack how authenticity, community, and creativity are rewriting retail influence — from Prada's cinematic London takeover to Morrisons' 1-hour grocery promise.1️⃣ The new face of influence — Why real voices, not million-follower celebrities, are shaping consumer trust.2️⃣ Campus culture meets commerce — Hollister, the University of Texas, and how student-athletes are becoming micro-media brands.3️⃣ Prada Mode London — A two-day immersive cinema turns shopping into cultural theatre.4️⃣ Morrisons Now — The grocer joins the rapid delivery race with one-hour grocery fulfilment from 158 stores.5️⃣ Walmart x Mirakl & Ted Baker's comeback — Marketplaces evolve and activewear returns to the high street.

Alex (The Retail Podcast) and Ryf Quail (Director, NRF APAC) break down this week's APAC headlines: Galeries Lafayette launches in Mumbai (with Delhi next), a surge of Chinese F&B brands expands into Singapore, and Porsche reports a Q3 delivery dip led by China and North America amid intensifying EV competition. They also explore lululemon Singapore's retail-meets-wellness studio concept and why experiential formats are resetting the playbook for premium retail in Asia.Topics this week• Galeries Lafayette → India: Mumbai flagship now open; Delhi next; 250+ brands under one roof via Aditya Birla partnership.• Chinese F&B → Singapore: Luckin, Mixue, ChaPanda, Nong Geng Ji and more chase stable demand and regional visibility.• Porsche Q3: Deliveries soften, led by China and North America; value-driven EV competition reshapes luxury auto demand.• lululemon Singapore: Retail-meets-wellness format (yoga/Pilates studios inside the flagship) as an experience blueprint.Chapters00:00 Intro00:18 Five Things Friday01:23 Guest teaser03:11 lululemon Singapore05:34 Galeries Lafayette in India07:25 Chinese F&B in Singapore10:00 Porsche Q311:33 WrapFurther reading• Lululemon's retail-meets-wellness concept in SE Asia: https://observatory.sg/lululemons-first-ever-retail-meets-wellness-concept-store-in-se-asia/?utm_source=chatgpt.com• Aditya Birla (partner): https://www.adityabirla.com/businesses/• Galeries Lafayette (official): https://www.galerieslafayette.com/• Reuters on Chinese F&B in Singapore: https://www.reuters.com/world/china/chinese-food-beverage-firms-flock-singapore-first-step-expansion-drive-2025-10-12/?utm_source=chatgpt.com• Porsche China: https://www.porsche.cn/china/en/

In this episode of Insurance Shoptalk, explore the world of human resources (and more!) with host Eric Stein and special guest host Ryan Floyd. Eric and Ryan talk with David Ainsworth and David Bell from Zynergia, a trusted HR partner that offers a variety of services, including payroll, benefit management, risk management, and more. They discuss Zynergia's the coverage, features, and benefits of their unique programs, especially their PEO and Workers' Compensation offerings. To learn more about Zynergia and their services, please find them online at https://zynergiahr.com/ About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. If you enjoyed this episode of Insurance Shoptalk, follow us on our social media pages to learn the latest on commercial insurance industry.

On this week's episode of Shop Talk, the guys kick things off with fishing stories from Florida before diving into the state of the markets — oil dips, interest rate spreads, and why some brokers still don't understand the math behind a deal. Jeremy and Jeff unpack a wild “Property Management Moment” involving a dog bite, a lawsuit, and the importance of tenant COIs (Certificates of Insurance). From there, it's football picks, Big Ten chaos, and a Dallas city-owned office building gone terribly wrong. They wrap with news on Rick Perry's Amarillo nuclear AI project and McKinney being named the nation's hottest housing market.

October's Shop Talk is full of honesty, exhaustion, and big-picture reflection. Whitney shares how an overwhelming travel season pushed her to rethink her team structure and workflows—and what needs to change before next year. Brianna reflects on her own delegation journey, what it means to truly give team members ownership, and how she decides when to let go of personal preferences in favor of team growth. Together, they talk about balancing high-volume success with sustainability, taking sabbaticals abroad, and the launch of The Hivemind Podcast.

Episode 1, Season 2 of Shop Talk with your new host Chief Joe LeDucJoin Kat Palma and Vanessa Villalobos from the Crime Scene Specialist, or CSS. These highly trained professionals are the backbone of criminal investigations, meticulously documenting and collecting evidence that helps bring justice to victims and closure to families. Far from what you see on TV, the real work of a CSS demands precision, critical thinking, and emotional resilience. Every scene is different, every case unique, and the methods and technologies are constantly evolving keeping the job both challenging and rewarding.Now for some more info on your new host Chief Joe LeDuc:-Chief LeDuc was first hired as a police officer in 1991.-He was promoted to Sgt. in 2005 and worked patrol, AND in the Special Victims' Unit, and Internal Affairs Unit. -He was promoted to lieutenant in 2013 and served as a watch commander in patrol before supervising the detectives in the Special Investigations Section.-In 2016, he promoted to Police Commander and oversaw the Foothills District, then moved to the Downtown District and the Detention Section. -After being promoted to Assistant Police Chief in 2020, Chief LeDuc was put in charge of the Professional Standards & Investigative Services Division. -Chief Leduc has a Master's degree in Educational Leadership from Northern Arizona University and a Bachelor's degree in Business Management from the University of Phoenix. -He is also a graduate of the Leadership in Criminal Justice Administration program from Northwestern University Center for Public Safety.-He is an adjunct Professor for Northern Arizona University AND an Instructor for FBI Law Enforcement Executive Development Association (LEEDA)

Shop Talk discusses an op-ed from Suzy Welch about Gen Z in the workplace and how only 2% of the cohort surveyed had attributes that were prized by hiring managers. Caught My Eye looks at the world's tallest suspension bridge in China and a $19,824 parking ticket in Denver. Our Business Birthday celebrates Reed Hastings, the co-founder of Netflix. Listen, laugh, and learn on this week's The Focus Group. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rob and Kelvin take Los Angeles Dodgers manager Dave Roberts to task for pulling Tyler Glasnow in the middle of a pitching gem in Game 3, and debate whether the New York Yankees are still the marquee franchise in Major League Baseball. Plus, SEC Tea podcast host Cierra Clark swings by for the latest installment of College Kids. Finally, the Odd Couple Crew discusses their ‘oldest’ moments in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.

In the fourth and final installment of this Shoptalk series, host David Carothers and Zane Goldthorp of ProWriters tackle a critical issue facing agents every day: the vast difference between a standalone cyber policy and a simple BOP or package endorsement. They call out the laziness of settling for an endorsement, highlighting the massive coverage gaps it leaves and the E&O exposure it creates for the agent. Zane shares real-world horror stories of agents discovering their client's six-figure loss wasn't covered by their BOP. The conversation provides a clear, strategic path for agents to transition clients to proper coverage and use the inadequacy of endorsements as a powerful competitive wedge against other agents. Key Highlights: Standalone Policy vs. BOP Endorsement: A Massive Chasm The core of the episode is a stark warning: a BOP endorsement for cyber is not real protection. Zane explains that when compared side-by-side, endorsements lack critical coverage, have minuscule sublimits for events like social engineering, and often omit coverage entirely for sophisticated attacks like invoice manipulation, leaving clients dangerously exposed. The E&O Nightmare of "Good Enough" Coverage Zane shares his experience taking calls from frantic agents whose clients have suffered a major loss, only to find their BOP endorsement is useless. These situations not only lead to losing the client but also put the agency's own E&O policy on the line for failing to provide adequate counsel and coverage. Cyber as the Ultimate Competitive Wedge If you're prospecting an account and discover their current agent has them on a BOP endorsement, it's "game over." David and Zane explain how an agent with a standalone offering can easily tear the endorsement apart, create immense doubt in the incumbent, and win not just the cyber business but likely the entire account. Breach vs. Privacy vs. System Failure The conversation clarifies that a cyber claim doesn't always require a security breach. Standalone policies respond to a wider range of events, including privacy breaches (like a lost laptop) and dependent system failures. Using the real-world CrowdStrike outage as an example, they illustrate a massive business interruption scenario that would be covered by a standalone policy but never by a BOP. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

Dodgers manager Dave Roberts made a bone headed decision by taking starting pitcher Tyler Glasnow out of the game and putting pitcher Emmett Sheehan in the game. PICKS AGAINST THE SPREAD. The Dodgers and Phillies game is going down the wire. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this special episode of Retail Sound Bites, we unpack the most compelling themes and takeaways from three powerhouse industry events—Shoptalk, Groceryshop, and Velocity. Hosts Barry Thomas and Rachel Dalton are joined by two of Kantar's leading voices in shopper intelligence: Leigh O'Donnell, Head of Shopper and Category Insights, and Julie Craig, Vice President of Shopper Insights. Together, they explore how the retail landscape is evolving across formats, cultures, and consumer behaviors. From the lasting impact of GLP-1 medications on grocery shopping habits to the reinvention of the in-store experience, this episode dives into the forces reshaping how shoppers engage with brands. The conversation also highlights the rise of omnichannel strategies, the growing influence of Latino consumers, and the importance of cultural relevance in building brand loyalty. Have a topic you'd like us to cover? Contact us at Kantar's Retail Sound Bites Podcast. Contact Barry: Email | LinkedIn Contact Rachel: Email | LinkedIn

Week 41 of Shop Talk brings a mix of market talk, real estate reality, and a few laughs along the way. Jeff, Will, and Jeremy dive into everything from rate trends and leaseback deals to the latest wave of multifamily foreclosures sweeping Texas. They unpack why “lots of interest” doesn't always mean real demand, where rent growth is hitting a wall, and how institutional buyers are recalibrating in an 8-cap world. Plus, the guys riff on gas prices, S&P returns vs. owning the Cowboys, bank mergers, and college football chaos.It's part market check, part therapy session, and all Real Estater energy.

Eugene Chew is the Global Chief Operating Officer at BikesOnline.com, a leading direct-to-consumer cycling retailer in the U.S. and Australia and the exclusive distributor of Polygon and Superior bikes.From the early days of the internet to scaling a global Ecommerce operation, Eugene has built a career at the intersection of creativity, data, and operational excellence. Before joining BikesOnline, he led digital transformation as Chief Digital Officer at J. Walter Thompson (WPP) and served as Greater China Regional Head at Lion (Kirin).At BikesOnline, Eugene and his team are redefining what it means to sell complex, logistics-heavy products online. From solving “dirty freight” challenges to perfecting the post-purchase experience, he's proving that operational rigor and creative problem-solving can turn friction into a competitive moat.Beyond Ecommerce, Eugene is also an avid cyclist, gardener, and tea enthusiast — running Tea Urchin, his aged tea business that reflects his love for craftsmanship and detail.Whether you're scaling a DTC brand, optimizing supply chains, or navigating global expansion with a lean team, Eugene offers an inside look at how to balance creativity, data, and discipline to build a sustainable business that lasts.This episode also mentions insights from Izzy Rosenzweig of Portless on rethinking global fulfillment, and Kyle Hency of GoodDay Software on building better systems for modern Shopify brands.In This Conversation We Discuss:[00:38] Intro[01:36] Naming a brand that stands the test of time[02:09] Predicting automation in ad buying early on[05:01] Learning innovation from China's all-in-one model[06:01] Balancing innovation with Western logistics limits[08:55] Recognizing the shift toward direct brand work[10:12] Shifting from service work to physical operations[11:50] Managing cash flow under market uncertainty[12:31] Stay updated with new episodes[12:41] Helping founders scale beyond day-to-day ops[13:27] Finding opportunity in a pandemic-era pivot[14:01] Designing packaging that simplifies assembly[15:30] Diversifying suppliers to reduce risk exposure[17:48] Protecting margins from tariff and fraud risks[19:01] Choosing Shopify for flexibility and speed[22:36] Hiring agencies to guide complex migrations[25:05] Training teams before adding new integrations[27:18] Episode Sponsors: Electric Eye & Heatmap[29:59] Partnering with experts where specialization wins[31:58] Gaining perspective from cross-industry learnings[34:27] Avoiding costly trial-and-error learning[36:34] Prioritizing projects with impact and simplicity[41:20] Managing cost challenges in global logistics[44:50] Preparing for tariffs with flexible strategiesResources:Subscribe to Honest Ecommerce on YoutubePremium bikes at unbeatable prices, direct from manufacturers bikesonline.com/Follow Eugene Chew linkedin.com/in/eugenechewMentioned episode with Izzy Rosenzweig of Portless: www.youtube.com/watch?v=XpbeHvv3_1QMentioned episode with Kyle Hency of GoodDay Software: www.youtube.com/watch?v=UQNsUfgl9E4Schedule an intro call with one of our experts electriceye.io/connectClear, real-time data built for ecommerce optimization heatmap.com/honestIf you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

Shop Talk reveals the one thing we can all do to find happiness and live a life of no regrets. Caught My Eye covers a smelly prank in South Carolina and Kodak releases a keychain sized digital camera called the Charmera. Our Business Birthday celebrates Dave Goldberg, the founder of Launch Media and former leader at Survey Monkey. Listen, laugh, and learn on this week's The Focus Group. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rob and Kelvin tell us if they’d rather root for a team like the San Diego Padres (who are always competitive but never actually win anything) or the Miami Marlins (who normally stink but win championships every blue moon). Plus, sports media personality Mark Gunnels swings by to discuss all the biggest Big Ten football headlines in this week’s edition of College Kids. Finally, the Odd Couple Crew debates athletes-turned-actors in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.

In the third installment of this Shoptalk series, host David Carothers and guest Zane Goldthorp of ProWriters shift the focus to proactive risk management for cyber insurance. They make the case that even in a soft market, a responsible business owner's focus should be on security, not just on meeting minimum carrier requirements. The conversation covers the essential security controls every business should have, including MFA, MDR, and employee training. They also dive into a real-world claim scenario that highlights a critical coverage gray area—the "Bring Your Own Device" (BYOD) issue—and discuss the potential conflicts between carrier-provided security services and an agent's referral relationships with Managed Service Providers (MSPs).   Key Highlights: Essential Risk Management Controls Zane Goldthorp outlines the foundational security measures agents should be discussing with their clients. While carriers may have relaxed some requirements, essentials like MFA (Multi-Factor Authentication), regular backups, and email security are non-negotiable. He also notes the industry's shift from EDR (Endpoint Detection and Response) to the more proactive MDR (Managed Detection and Response).   The Human Element: Employee Training The conversation stresses that one of the most effective and overlooked risk management tools is consistent employee training. With phishing and business email compromise being the source of most breaches, training employees to spot increasingly sophisticated attacks can be the make-or-break difference in preventing a major claim.   A Critical Coverage Lesson: The BYOD Problem David shares a story from a real claim that exposed a major potential coverage gap: whether a breach is covered if it originates on a personal device not owned by the company. This "Bring Your Own Device" (BYOD) issue highlights the critical importance of understanding policy nuances and working with an expert wholesaler who knows the forms inside and out.   Navigating Carrier Services and MSP Relationships Many cyber carriers now offer security services as part of their policies. While valuable, David cautions agents to be mindful of their referral relationships with MSPs (Managed Service Providers). An MSP may view these carrier offerings as direct competition, potentially damaging a crucial referral source. The key is clear communication to ensure all parties are aligned.   Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In the latest episode of The Global eCommerce Leaders Podcast, co-hosts Michael LeBlanc and Jim Okamura return to the mic to tackle one of the most pressing issues in international retail: uncertainty in global commerce. From the shifting dynamics of tariffs and the elimination of de minimis thresholds to the resilience of brands doubling down on cross-border strategies, this conversation is essential listening for executives navigating today's volatile environment.Jim reflects on a busy summer spent speaking at industry events, including Shoptalk, the Parcel Forum, and gatherings hosted by international trade groups. Across these forums, the message was consistent: brands and retailers need a dedicated community to share strategies, find new growth opportunities, and adapt to disruptive policy shifts. This insight has energized the GELF team to reimagine the role of the Global eCommerce Leaders Forum (GELF) in 2026 and beyond.The episode revisits GELF's origins over a decade ago, when it first brought together a niche group of international retail leaders in a whiskey bar to discuss global expansion. Since then, GELF has grown into the only U.S.-based conference and community fully dedicated to international retail growth, serving as the go-to destination for executives seeking best practices in eCommerce, wholesale, licensing, and franchising. Today, GELF is widening its lens beyond eCommerce alone to focus on the broader landscape of global commerce strategies, from DTC and marketplaces to partnerships and distribution.The conversation dives into the financial impact of policy changes on major brands like Lululemon and Coach (Tapestry Group), who are navigating steep tariff hits and recalibrating inbound and outbound supply chains. Yet despite these headwinds, international VPs remain resolute: global expansion is still a top strategic priority. As Jim notes, companies are treating tariffs and policy shifts not as reasons to retreat but as problems to solve on the road to growth.Looking forward, Michael and Jim unveil plans for a Global Experts Workshop in early 2026, designed to serve advanced global brands with deep-dive sessions on issues such as brand integrity, pricing architecture, and international organizational design. But before that, GELF is reactivating the community with a private executive dinner in New York City on October 22, 2025, co-hosted with Channel Engine and Livingston International. This intimate gathering will set the stage for GELF's 2026 agenda and reconnect leaders in a collaborative environment.Ultimately, this episode captures the spirit of GELF's mission: providing a trusted platform where global retail executives can share experiences, address challenges, and build the strategies that will define the future of global commerce. Presented by StreamCommerce, a full-service consultancy that ideates, strategizes, and executes growth marketing solutions for their clients. They partner with people and brands they believe in, to create websites that are deeply committed to the user experience and that drive omnichannel digital transformation. StreamCommerce increases your bottom line sustainably by delivering a customer experience that's true to your brand. Their team of industry experts allows them to make informed and strategic decisions quickly. As the world changes, we listen, and they deliver world-class e-commerce websites on Shopify Plus.

Retail is experiencing seismic shifts, and businesses that don't adapt risk becoming irrelevant overnight. In this compelling episode of Talk Commerce, recorded live from Shop Talk Fall in Chicago, host Isaac Morey sits down with Pano Anthos, founding member of XRC Ventures, to explore how agentic AI is reshaping consumer behavior and business operations. Their conversation reveals why traditional e-commerce strategies won't survive the next wave of technological disruption.About Pano AnthosPano serves as a founding member of XRC Ventures, an investment firm operating at the intersection of consumer behavior and technology. His expertise spans venture capital, retail innovation, and emerging technology trends that impact how businesses connect with customers. Pano's investment philosophy centers on understanding consumer adoption patterns to predict corporate technology trends. He's particularly focused on agentic AI applications across supply chain management, customer support, and e-commerce optimization. His insights come from years of observing how consumers embrace new technologies before enterprises catch up. Throughout his career, Pano has maintained that studying consumer behavior provides the clearest roadmap for understanding where business technology is headed next.Episode SummaryPano explains why XRC Ventures focuses on consumer behavior as a predictor of technological advancement. "Consumers are responsible for two trillion in spend and a massive portion of our GDP," he explains. "They tend to be relatively much faster early adopters of technology than corporations." This philosophy drives their investment strategy and provides unique insights into market direction.When discussing agentic AI, Pano breaks down the concept into four essential components: autonomous planning, adaptive reasoning, tool integration, and goal orientation. "AI to figure out the rules. You have to really lay out the rules first," he emphasizes. "That's the misconception of autonomous AI is that it will make decisions within boundaries. But you have to set those boundaries or you get nothing."The conversation takes a practical turn as Pano shares examples of agentic AI in action. He describes an investment opportunity involving supply chain automation where AI intercepts and processes manufacturer communications. "There's a very set of manual tasks today," he explains. "This team out of Israel has figured out how to automate using an LLM to basically take all those messages they're going back and forth and make decisions based on the rules that have been set by the organization."For small e-commerce businesses, Pano delivers stark advice about the changing landscape. "Your website is toast," he warns. "Unless you are a fashion-oriented product where discovery is important and inspiration is important and it's truly discretionary, the chat engines are going to take over." He demonstrates this point using Perplexity Shopping, showing how consumers can research, compare, and purchase products without ever visiting a brand's website.The discussion reveals how AI-powered shopping platforms threaten traditional cross-selling strategies. "You are, you know, for that transaction, yes. To build some brand awareness, maybe. Cross-sell, absolutely not," Pano states. This fundamental shift forces businesses to reconsider their entire customer acquisition and retention strategies.Pano's advice for content teams reflects the urgency of this transition: "Start using the engines and asking all the questions that any consumer and they give you all the questions that consumers can ask and go figure out whether you're in the top three or top one or top two." He stresses the importance of understanding where brands rank in AI responses and working backward to improve visibility in source content.The conversation concludes with predictions about Google's future. "The judges in the trial that just came out last week or two weeks ago, it's pretty obvious that the judge knows that what we all know is Google search in the traditional SEO, SEM world, it's over," Pano observes. He compares Google's potential fate to previous tech giants, noting how quickly market leaders can become irrelevant when disrupted by superior technology.Key Takeaways• Consumer adoption drives innovation: Consumers spend two trillion dollars annually and adopt technology faster than corporations, making them the ultimate predictor of future trends• Process documentation is crucial: Successful AI implementation requires clearly defined rules and boundaries before automation can begin• Reddit has become the new SEO: Chat engines prioritize Reddit content over traditional website reviews, fundamentally changing how brands build credibility• Website traffic will decline dramatically: Hard goods businesses face inevitable traffic drops as consumers turn to AI-powered shopping experiences• Transparency is the new currency: AI engines expose product quality issues that brands previously could hide through marketing• Google's dominance faces serious threats: Traditional search is being replaced by conversational AI interfaces that provide instant, comprehensive answersFinal ThoughtsThe retail revolution isn't coming—it's already here, reshaping how consumers discover, evaluate, and purchase products. Pano Anthos delivers a clear message: businesses must abandon traditional web-centric strategies and embrace AI-powered commerce platforms or risk obsolescence. The winners won't be those with the prettiest websites but those who understand how to position themselves effectively within AI-driven discovery systems. As we navigate this transformation, one question remains: will your business become an agent of change or merely another victim of technological disruption?Connect with XRC Ventures:https://xrcventures.comhttps://www.linkedin.com/company/xrcventureshttps://www.instagram.com/xrcventuresFollow Talk Commerce on your favorite platform:YouTube: https://www.youtube.com/@talkcommerceBluesky: https://bsky.app/profile/talkcommerce.bsky.socialApple Podcasts: https://podcasts.apple.com/us/podcast/talk-commerce/id1561204656Spotify: https://open.spotify.com/show/7Alx6N7ERrPEXIBb41FZ1nTwitter: @talkingcommerceLinkedIn: https://www.linkedin.com/company/talk-commerceFacebook: https://www.facebook.com/talkingcommerceWebsite: https://talk-commerce.com/

In this solo ShopTalk fall recap, Mariah breaks down the two themes that ruled the floor: AI everywhere and an uncompromising focus on customer experience. From post-purchase retention wins to why real-time analytics actually means to-the-second data, she shares five deeper takeaways you can put to work now. Hear what Wayfair revealed about promo-driven traffic vs. non-promo sales, why the U.S. Polo Assn. is leaning into live-streaming marketplaces, Hydrow's candid take on “pivots,” and Gary Vaynerchuk's advice to double down on high-view creative. Mariah also spotlights standout activations and partners from the show, plus brand goodies and tools she's excited to try next.Highlights:AI as the headline act, with practical CX use cases across retail and DTCPost-purchase retention matters because it grows revenue without extra CACReal-time means real-time: inventory and marketing decisions need second-level dataLive selling is rising; learn it before your competitors doUGC > brand hype: let customers sell the story for youShoutouts include Wayfair, U.S. Polo Assn., Hydrow, Shopify, Attentive, Smile.io, Ampee, Insider, Tightly, Purple Dot, Dotdigital, and more, plus ShopTalk's immersive on-site experiences that made networking actually fun.

NFL Week 4 recap. We go around the best games throughout the NFL. Million Dollar Mondays are back on our station! We take caller #7 to pick the two teams they think will be in the super bow. USC had a tough loss against Illinois over the weekend. Did USC mess up their chances to make it in the college football playoffs? D'Marco's Washington Huskies lost to Ohio St. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices

This week on Shop Talk, the guys cover a wide range—from market updates and real estate trends to college football bets and a candid discussion on America's gun violence crisis. They break down whether it's better to own stock or hard assets, dive into the “Term of the Week” (Total Addressable Market), and unpack surprising insights about warehouses in Europe. The conversation shifts to sports betting strategies, NIL's impact on college football, and closes with an unfiltered take on safety, politics, and culture in America. A mix of finance, football, and frank opinions—exactly what Shop Talk does best.

In this episode team CiCP digs into the practical lessons from recent politically-motivated attacks and what they mean for protectors, event planners, and organizations. Chuck and Chris cover defense-in-depth at open-air events, the limits of crowd control, and why protective intelligence and thorough advance work (sector sketches, Google Earth, rehearsals) are now mission-critical. Chuck and Chris also talk communications — how to build a business case for security spend — and the real operational tradeoffs teams face when budgets are tight. Join CiCP as they analyze the risks, challenges, and strategies that security professionals must navigate to stay ahead in an increasingly volatile world. Connect with the team at protectiontalk@outlook.com

Shop Talk looks at 5 science-backed longevity habits that are inspired by Japan's record number of centenarians. Caught My Eye looks at “lost” ball caps and other items found at Yellowstone near the thermal hot springs and geysers. Also, a faulty debit card program for the Summer Youth Employment Program drains about $17 million from NYC ATMs in 2 days. Our Business Birthday celebrates Franklin Mars, the founder of chocolate, candy, and pet food products powerhouse Mars Inc. Reminder: September is Criterion Month on the show. Listen to “Johns Says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rob and Kelvin debate whether it’s fair to call Matthew Stafford ‘one of the best to ever do it’ in NFL history. Plus, SEC Tea podcast host Cierra Clark swings by to discuss all the biggest SEC football headlines in this week’s edition of ‘College Kids’. Finally, the Odd Couple Crew debates transportation obligations in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.

In the second episode of our multi-part Shoptalk series, host David Carothers, co-host Kyle Houck, and guest Zane Goldthorp of ProWriters dive into the strategy of selling cyber insurance in a soft market. The conversation begins with an update on ProWriters' expanded capabilities as a full-scale professional liability wholesaler. The core of the episode focuses on the agent's "duty to offer" and presents a powerful strategic argument for getting clients into a cyber policy now, before the market inevitably hardens. They provide tactical advice for overcoming client pushback and reframe the conversation from selling a policy to fulfilling an advisor's duty to protect a client's livelihood. Key Highlights: More Than Just Cyber: ProWriters' Full Capabilities Zane Goldthorp clarifies that ProWriters is a full-scale professional liability wholesaler, handling everything from Tech E&O and D&O to specialty programs for Contractors and A&E, now backed by their acquisition by Victor. He also explains that their platform is complemented by a team of expert brokers who handle complex risks offline, ensuring agents have support for any professional liability need. The "Duty to Offer" Cyber Insurance David makes a strong case that agents have professional and E&O-driven "duty to offer" cyber coverage. He argues that an agent's job is to protect a client's assets and livelihood, which makes the cyber conversation a non-negotiable part of the relationship, even when clients are facing rate increases on other lines of coverage. The Strategic Case for Buying in a Soft Market The conversation presents a compelling strategy: get your clients into a cyber policy now. By the time high-profile breaches and increased claims make clients want to buy coverage, the market will have already hardened. David and Zane argue that the smart play is to lock in coverage when pricing is low and underwriting is flexible, turning a difficult future new business placement into a much simpler renewal. Overcoming Client Pushback on Price When a client is facing other premium increases, the agent must reframe the cyber conversation. The key is to acknowledge the financial strain but explain that an uninsured cyber claim would be far more catastrophic to their business. The hosts provide advice on breaking the cost down into manageable business terms to show its affordability relative to the risk. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

Are the days of product hype, Black Friday rushes, and format innovation behind us? Phillip, Brian, and Alicia hold Shoptalk Fall conversations to the light of agentic culture and predict an increasingly inevitable flattening of tangible novelty. PLUS: Alicia brings on-the-ground insight and breaks down key highlights and impactful sessions from Shoptalk Fall. Peak Format & Innovation SlumpKey takeaways:"Black Friday is every day" has killed the magic of seasonal shopping - constant sales and price monitoring tools have transformed holiday anticipation into year-round algorithmic optimization, stripping away the communal excitement of traditional retail eventsWe're trapped in efficiency over joy - consumers secretly crave the experiential magic of shopping but have locked themselves into frictionless "couch commerce" that prioritizes speed over satisfaction, leaving us operationally optimized but emotionally emptyIn-person retail needs to maintain its experiential advantage - many stores have become fulfillment centers where online order carts block aisles and associates are too busy pulling digital orders to provide the human connection that should differentiate physical retailHome Depot's efficiency wake-up call - Anne Marie Campbell revealed how using sales associates to fulfill online orders degraded in-store service, which inspired the retailer to create a separate team just for fulfilling online orders and ultimately protect the quality of service and experience “Creators are basically the new Black Friday.” – Phillip“It feels like we've come to the end of product…People used to be crazy about TVs as an innovation product. Now, there's no interest at all. You can get an 80” HDTV for $500. We've peaked at the end of format for a lot of these products.” – Brian“‘We're here on earth to fart around.' – Kurt Vonnegut” – Brian LangeIn-Show Mentions:Read our Shoptalk Fall recap on InsidersNew Modes 2025 ReportSalish Matter at the American Dream MallAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

A preview of, SHOP TALK, our Patreon exclusive podcast.The crew's back at it with another Shop Talk episode, this time during business hours. Frankie, Eddie, and Malcolm kick back and chop it up about everything from building massive body kit boxes to dealing with bills, and the usual shop chaos. There's plenty of car talk—parts hunting, wheel setups, turbo dreams—and even some birthday plans in the mix. Jesus rolls through with an Evo X inspection report that snaps everyone right back into shop mode.It's unfiltered, funny, and exactly what you'd expect when the guys hang out at the shop.⁠⁠⁠https://www.patreon.com/factionmotorsports⁠⁠⁠Be sure to leave us a review if you are enjoying this podcast! Thank you!Check out our Sponsors!EAST COAST DRIFT SCHOOL:@eastcoastdriftschoolAUTOMOTIVE SPECIALTY WRAPS:@automotivespecialtywrapshttps://www.automotivespecialtywraps.com/CHASE BAYS:@chasebayshttps://www.chasebays.com/We have a Patreon! With Exclusive Content and Podcasts:patreon.com/factionmotorsportsCheck us out on other platforms:Youtube: /FactionMotorsportsInstagram: @factionmotorsportsFacebook: /factionmotorsportsTiktok: @factionmotorsports

This week, we're using NotebookLM, Google's AI-powered research tool, to share insights from Alice Ponti's on-the-ground experience at Shoptalk Spring in March. This conversation is a comprehensive, insight-rich overview of the conference, organized around ten core themes transforming retail. From the rise of Agentic AI and multimodal search, to the fast-evolving world of retail media, this episode captures the pulse of where commerce is headed, and what brands need to do next. We're excited to share this POV on key trends spotted last spring, as Alice prepares to take the stage at Groceryshop next week, where she'll moderate a conversation on Embracing Agility and Innovation featuring Emily Xu, Chief Digital & Information Officer, Republic National Distributing Company, Alastair Dorward, CEO, Dropps and Harshad Agashe, VP Data Products, Albertsons. Visit Groceryshop.com to learn more. .

On this week's Shop Talk, the team recaps Jeremy's attendance at Reconvene in Santa Monica, Nancy Lieberman's Dream Ball Gala, and the challenges of closing a $4.1M deal after a banker backed out last minute. They break down the difference between generational and core assets, share updates on a Liberty Hill IOS deal, and dive into the latest college football matchups and NFL storylines.

In this engaging conversation, Scott Hendrickson, Chief Revenue Officer at Firmly, discusses the evolution of e-commerce and the rise of agentic commerce. He emphasizes the importance of understanding consumer behavior in the context of AI technology and how it can enhance shopping experiences. Scott also shares insights from the recent Shop Talk event, highlighting the need for brands to adapt to changing consumer journeys while maintaining their unique identities.TakeawaysScott Hendrickson is the Chief Revenue Officer at Firmly.Firmly's technology allows consumers to check out without leaving the native environment.Agentic commerce is a buzzword but not widely deployed yet.Consumer shopping journeys are diverse and complex.AI can enhance shopping experiences but cannot replace human involvement entirely.Trust in brands is crucial for autonomous purchases.Direct-to-consumer relationships are more important than ever.Brands should not give up customer experience to tech giants.The future of shopping will involve multiple channels and experiences.Shop Talk 2023 highlighted the rapid evolution of the e-commerce landscape.Chapters00:00Living Between Two Worlds: Hawaii and Minneapolis01:09Understanding Agentic Commerce06:46Consumer Behavior and AI in Commerce12:27The Future of Direct-to-Consumer Relationships15:34Navigating the Transformational Moment in Commerce

The NFL Week 3 matchups were wild this past weekend. Are the Chargers going to win the AFC West possibly? The 49ers lost there edge rusher Joey Bosa for the season. How are the Niners going to look with Purdy and Bosa out? Can the Rams bounce back against Daniel Jones and the red hot Indianapolis Colts? HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Shop Talk identifies the 31 states in danger of losing Marriage Equality should the Supreme Court re-litigate Obergefell. Caught My Eye covers 6 things ER doctors wish we would know and Publishers Clearing House proves nothing is forever. Our Business Birthday celebrates George Dempster, the inventor of the dumpster. Reminder: September is Criterion Month on the show. Listen to “Johns says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

D'Marco and Travis give their NFL picks for Week 3. Travis takes a look back at Clayton Kershaw career ahead of his final start at Dodger Stadium tonight. How will USC stack up against Michigan State this Saturday? Can the Trojans knock off the Spartans at home? D'Marco went OFF on Stephen A Smith about this. We end our Friday with Shop Talk. Learn more about your ad choices. Visit podcastchoices.com/adchoices

In this first episode of a new multi-part Shoptalk series on the Power Producers Podcast, host David Carothers and co-host Kyle Houck are joined by Zane Goldthorp of ProWriters to kick off a deep dive into the cyber insurance market. Zane brings everyone up to speed on the recent acquisition of ProWriters by Victor, explaining how it will expand their product offerings into E&O and other specialty lines. The main focus of the conversation is a detailed breakdown of the current soft market in cyber. Zane explains the cyclical nature of the market—how the hard market of 2021-22 led to massive profits, which in turn attracted new capacity and drove prices down, creating the current buyer's market. Key Highlights: ProWriters Acquired by Victor Zane Goldthorp discusses the recent acquisition, assuring agents that ProWriters will continue to operate independently while leveraging Victor's resources to offer a broader suite of products. This partnership will allow agents to access E&O and other specialty coverages for contractors, manufacturers, and A&E firms, creating new cross-selling opportunities. The Cyber Market Rollercoaster Explained Zane provides a clear timeline of the recent dramatic shifts in the cyber market. He explains how the influx of inexperienced carriers pre-COVID led to massive losses during the pandemic, triggering the intensely hard market of 2021-22. He then details how the high profitability of that period attracted new entrants, causing the market to rapidly soften again throughout 2023 and into the present. Why Now is the Best Time to Buy Cyber The conversation centers on the current soft market, which Zane describes as a fantastic buyer's market. With intense competition among carriers, clients can currently get broader coverage with lower underwriting requirements at the lowest prices seen in years. This makes it an ideal time for agents to proactively round out their books of business with cyber insurance. Navigating New Market Entrants With the soft market has come an influx of new carriers. Zane advises agents to look past low prices and vet new players by examining the experience of their leadership teams. He contrasts the philosophy of using technology to replace service versus ProWriters' approach of using it to enhance the expertise of their brokers. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

Today's guest is a seasoned salon owner who recently celebrated a diamond milestone—25 years in the business. He now serves as the Director of Business and Leadership Development for the Salon 124 Group out of Atlanta, Georgia—an impressive company with over 200 team members, a cosmetology school, and more than $11 million in annual sales.He's a lifelong learner, a John Maxwell certified speaker and educator, and an outstanding coach. He also co-founded the industry-leading Shop Talk podcast and the 124Go Salon and Spa Business Academy, helping salon owners and professionals level up across the globe.So let's get into this week's Headcase with the one and only John Palmieri!⭐️⭐️⭐️ Check out more episodes and the videos at https://chrisbaran.com/podcast ⭐️ Join our FREE Facebook community for Salon Team Trainers today. https://facebook.com/groups/salonteamtraining ✅ Exclusive content on how to implement and scale your salon training the easy way ✅ Save time and learn what works from people just like you ✅ Get back to your mission of building the salon business and creating more jobs Learn more here - https://bit.ly/trainersplaybook Join our FB group - https://facebook.com/groups/salonteamtraining Follow us on IG - https://instagram.com/coachchrisbaran

In this episode of Insurance Shoptalk, join host Eric Stein and guest Vladimir Vladimirov for an in-depth exploration of NowCerts and their cloud-based integration CRM and agency management system, Automate 365. In this episode, NowCerts system manager Vladimir talks though the many uses and benefits of Automate 365, including the system's ability to assist P&C agents with task like online quoting, sales, marketing, customizable reporting, and workflow automations. To learn more about NowCerts, please visit www.nowcerts.com. You can also learn more about Automate 365 at www.automate365.com. About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. If you enjoyed this episode of Insurance Shoptalk, follow us on our social media pages to learn the latest on commercial insurance industry.

Should the NFL ban the tush push? Are the Eagles getting away with some things with the tush push? Spill the Tea with Sweet T. Travis gives us another interesting story for the week. HOT & COLD. Producer Laura throws some things out to the guys. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Ohio Workers' Comp Just Changed – Here's What Agents Need to Know: In this episode of Insurance Shoptalk, host Eric Stein talks with Bob Butts, Chief Risk Officer at Alternative Comp Solutions (ACS), about a major change in Ohio's workers' compensation market. For the first time, agents can now sell workers' comp in Ohio and earn commission, thanks to Senate Bill 2011 and approval by the Ohio Bureau of Workers' Compensation. Bob explains how ACS is leading the way with an Alternative Employer Organization (AEO) model that saves employers 10–30% on premiums, simplifies claims handling, and eliminates the need to switch payroll systems. The discussion covers the differences between AEOs and PEOs, how the pay-as-you-go approach helps employers with cash flow, and why this new model is such a big opportunity for insurance agents. About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. To learn more about Insurance Shoptalk, please visit https://insuranceshoptalk.com/

Shop Talk shares a story generated by ChatGPT. The writer, Laura Beck, asked AI to identify the biggest money drains for retirees. Caught My Eye reveals some of the “insider” codes that Disney staff used at the theme parks to identify issues such as people dispersing loved one's ashes. Also, Olympic Diver and gold medalist, Greg Louganis, has sold his LA house, possessions, and medals and moved to the country of Panama to start anew. Our Business Birthday celebrates William H. Danforth, the founder of Ralston Purina. Reminder: September is Criterion Month on the show. Listen to “John says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a

Rob and Kelvin debate whether Jayden Daniels and the Washington Commanders are poised to take a step back this season. Plus, Bleav Network host Cierra Clark swings by to address all the biggest college football headlines to come out of the SEC this week. Finally, the Odd Couple Crew debates friendship obligations in this week's edition of Shop Talk. See omnystudio.com/listener for privacy information.

Rob and Kelvin tell us if any player is under pressure entering the upcoming NFL season than 2x NFL MVP Lamar Jackson, and react to Jalen Carter’s bizarre decision to spit on Dak Prescott during the Eagles-Cowboys game. Plus, media personality Mark Gunnels breaks down the 3 biggest Big Ten college football headlines of the week in the debut of ‘College Kids’. Finally, the Odd Couple Crew debates childhood TV crushes in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.

FOX Sports Radio Weekend host Martin Weiss is in for Rob, and he and Kelvin tell us why the addition of Micah Parsons still won’t be enough for the Green Bay Packers to vault to the top of the NFC North, and explain how super agent David Mulugheta has basically taken over the NFL with his negotiation tactics. Plus, the Odd Couple Crew debates honeymoon vacationing in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.