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Rob and Kelvin tell us if they’d rather root for a team like the San Diego Padres (who are always competitive but never actually win anything) or the Miami Marlins (who normally stink but win championships every blue moon). Plus, sports media personality Mark Gunnels swings by to discuss all the biggest Big Ten football headlines in this week’s edition of College Kids. Finally, the Odd Couple Crew debates athletes-turned-actors in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.
In the third installment of this Shoptalk series, host David Carothers and guest Zane Goldthorp of ProWriters shift the focus to proactive risk management for cyber insurance. They make the case that even in a soft market, a responsible business owner's focus should be on security, not just on meeting minimum carrier requirements. The conversation covers the essential security controls every business should have, including MFA, MDR, and employee training. They also dive into a real-world claim scenario that highlights a critical coverage gray area—the "Bring Your Own Device" (BYOD) issue—and discuss the potential conflicts between carrier-provided security services and an agent's referral relationships with Managed Service Providers (MSPs). Key Highlights: Essential Risk Management Controls Zane Goldthorp outlines the foundational security measures agents should be discussing with their clients. While carriers may have relaxed some requirements, essentials like MFA (Multi-Factor Authentication), regular backups, and email security are non-negotiable. He also notes the industry's shift from EDR (Endpoint Detection and Response) to the more proactive MDR (Managed Detection and Response). The Human Element: Employee Training The conversation stresses that one of the most effective and overlooked risk management tools is consistent employee training. With phishing and business email compromise being the source of most breaches, training employees to spot increasingly sophisticated attacks can be the make-or-break difference in preventing a major claim. A Critical Coverage Lesson: The BYOD Problem David shares a story from a real claim that exposed a major potential coverage gap: whether a breach is covered if it originates on a personal device not owned by the company. This "Bring Your Own Device" (BYOD) issue highlights the critical importance of understanding policy nuances and working with an expert wholesaler who knows the forms inside and out. Navigating Carrier Services and MSP Relationships Many cyber carriers now offer security services as part of their policies. While valuable, David cautions agents to be mindful of their referral relationships with MSPs (Managed Service Providers). An MSP may view these carrier offerings as direct competition, potentially damaging a crucial referral source. The key is clear communication to ensure all parties are aligned. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes
Retail is experiencing seismic shifts, and businesses that don't adapt risk becoming irrelevant overnight. In this compelling episode of Talk Commerce, recorded live from Shop Talk Fall in Chicago, host Isaac Morey sits down with Pano Anthos, founding member of XRC Ventures, to explore how agentic AI is reshaping consumer behavior and business operations. Their conversation reveals why traditional e-commerce strategies won't survive the next wave of technological disruption.About Pano AnthosPano serves as a founding member of XRC Ventures, an investment firm operating at the intersection of consumer behavior and technology. His expertise spans venture capital, retail innovation, and emerging technology trends that impact how businesses connect with customers. Pano's investment philosophy centers on understanding consumer adoption patterns to predict corporate technology trends. He's particularly focused on agentic AI applications across supply chain management, customer support, and e-commerce optimization. His insights come from years of observing how consumers embrace new technologies before enterprises catch up. Throughout his career, Pano has maintained that studying consumer behavior provides the clearest roadmap for understanding where business technology is headed next.Episode SummaryPano explains why XRC Ventures focuses on consumer behavior as a predictor of technological advancement. "Consumers are responsible for two trillion in spend and a massive portion of our GDP," he explains. "They tend to be relatively much faster early adopters of technology than corporations." This philosophy drives their investment strategy and provides unique insights into market direction.When discussing agentic AI, Pano breaks down the concept into four essential components: autonomous planning, adaptive reasoning, tool integration, and goal orientation. "AI to figure out the rules. You have to really lay out the rules first," he emphasizes. "That's the misconception of autonomous AI is that it will make decisions within boundaries. But you have to set those boundaries or you get nothing."The conversation takes a practical turn as Pano shares examples of agentic AI in action. He describes an investment opportunity involving supply chain automation where AI intercepts and processes manufacturer communications. "There's a very set of manual tasks today," he explains. "This team out of Israel has figured out how to automate using an LLM to basically take all those messages they're going back and forth and make decisions based on the rules that have been set by the organization."For small e-commerce businesses, Pano delivers stark advice about the changing landscape. "Your website is toast," he warns. "Unless you are a fashion-oriented product where discovery is important and inspiration is important and it's truly discretionary, the chat engines are going to take over." He demonstrates this point using Perplexity Shopping, showing how consumers can research, compare, and purchase products without ever visiting a brand's website.The discussion reveals how AI-powered shopping platforms threaten traditional cross-selling strategies. "You are, you know, for that transaction, yes. To build some brand awareness, maybe. Cross-sell, absolutely not," Pano states. This fundamental shift forces businesses to reconsider their entire customer acquisition and retention strategies.Pano's advice for content teams reflects the urgency of this transition: "Start using the engines and asking all the questions that any consumer and they give you all the questions that consumers can ask and go figure out whether you're in the top three or top one or top two." He stresses the importance of understanding where brands rank in AI responses and working backward to improve visibility in source content.The conversation concludes with predictions about Google's future. "The judges in the trial that just came out last week or two weeks ago, it's pretty obvious that the judge knows that what we all know is Google search in the traditional SEO, SEM world, it's over," Pano observes. He compares Google's potential fate to previous tech giants, noting how quickly market leaders can become irrelevant when disrupted by superior technology.Key Takeaways• Consumer adoption drives innovation: Consumers spend two trillion dollars annually and adopt technology faster than corporations, making them the ultimate predictor of future trends• Process documentation is crucial: Successful AI implementation requires clearly defined rules and boundaries before automation can begin• Reddit has become the new SEO: Chat engines prioritize Reddit content over traditional website reviews, fundamentally changing how brands build credibility• Website traffic will decline dramatically: Hard goods businesses face inevitable traffic drops as consumers turn to AI-powered shopping experiences• Transparency is the new currency: AI engines expose product quality issues that brands previously could hide through marketing• Google's dominance faces serious threats: Traditional search is being replaced by conversational AI interfaces that provide instant, comprehensive answersFinal ThoughtsThe retail revolution isn't coming—it's already here, reshaping how consumers discover, evaluate, and purchase products. Pano Anthos delivers a clear message: businesses must abandon traditional web-centric strategies and embrace AI-powered commerce platforms or risk obsolescence. The winners won't be those with the prettiest websites but those who understand how to position themselves effectively within AI-driven discovery systems. As we navigate this transformation, one question remains: will your business become an agent of change or merely another victim of technological disruption?Connect with XRC Ventures:https://xrcventures.comhttps://www.linkedin.com/company/xrcventureshttps://www.instagram.com/xrcventuresFollow Talk Commerce on your favorite platform:YouTube: https://www.youtube.com/@talkcommerceBluesky: https://bsky.app/profile/talkcommerce.bsky.socialApple Podcasts: https://podcasts.apple.com/us/podcast/talk-commerce/id1561204656Spotify: https://open.spotify.com/show/7Alx6N7ERrPEXIBb41FZ1nTwitter: @talkingcommerceLinkedIn: https://www.linkedin.com/company/talk-commerceFacebook: https://www.facebook.com/talkingcommerceWebsite: https://talk-commerce.com/
In this solo ShopTalk fall recap, Mariah breaks down the two themes that ruled the floor: AI everywhere and an uncompromising focus on customer experience. From post-purchase retention wins to why real-time analytics actually means to-the-second data, she shares five deeper takeaways you can put to work now. Hear what Wayfair revealed about promo-driven traffic vs. non-promo sales, why the U.S. Polo Assn. is leaning into live-streaming marketplaces, Hydrow's candid take on “pivots,” and Gary Vaynerchuk's advice to double down on high-view creative. Mariah also spotlights standout activations and partners from the show, plus brand goodies and tools she's excited to try next.Highlights:AI as the headline act, with practical CX use cases across retail and DTCPost-purchase retention matters because it grows revenue without extra CACReal-time means real-time: inventory and marketing decisions need second-level dataLive selling is rising; learn it before your competitors doUGC > brand hype: let customers sell the story for youShoutouts include Wayfair, U.S. Polo Assn., Hydrow, Shopify, Attentive, Smile.io, Ampee, Insider, Tightly, Purple Dot, Dotdigital, and more, plus ShopTalk's immersive on-site experiences that made networking actually fun.
NFL Week 4 recap. We go around the best games throughout the NFL. Million Dollar Mondays are back on our station! We take caller #7 to pick the two teams they think will be in the super bow. USC had a tough loss against Illinois over the weekend. Did USC mess up their chances to make it in the college football playoffs? D'Marco's Washington Huskies lost to Ohio St. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode team CiCP digs into the practical lessons from recent politically-motivated attacks and what they mean for protectors, event planners, and organizations. Chuck and Chris cover defense-in-depth at open-air events, the limits of crowd control, and why protective intelligence and thorough advance work (sector sketches, Google Earth, rehearsals) are now mission-critical. Chuck and Chris also talk communications — how to build a business case for security spend — and the real operational tradeoffs teams face when budgets are tight. Join CiCP as they analyze the risks, challenges, and strategies that security professionals must navigate to stay ahead in an increasingly volatile world. Connect with the team at protectiontalk@outlook.com
Shop Talk looks at 5 science-backed longevity habits that are inspired by Japan's record number of centenarians. Caught My Eye looks at “lost” ball caps and other items found at Yellowstone near the thermal hot springs and geysers. Also, a faulty debit card program for the Summer Youth Employment Program drains about $17 million from NYC ATMs in 2 days. Our Business Birthday celebrates Franklin Mars, the founder of chocolate, candy, and pet food products powerhouse Mars Inc. Reminder: September is Criterion Month on the show. Listen to “Johns Says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Rob and Kelvin debate whether it’s fair to call Matthew Stafford ‘one of the best to ever do it’ in NFL history. Plus, SEC Tea podcast host Cierra Clark swings by to discuss all the biggest SEC football headlines in this week’s edition of ‘College Kids’. Finally, the Odd Couple Crew debates transportation obligations in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.
In the second episode of our multi-part Shoptalk series, host David Carothers, co-host Kyle Houck, and guest Zane Goldthorp of ProWriters dive into the strategy of selling cyber insurance in a soft market. The conversation begins with an update on ProWriters' expanded capabilities as a full-scale professional liability wholesaler. The core of the episode focuses on the agent's "duty to offer" and presents a powerful strategic argument for getting clients into a cyber policy now, before the market inevitably hardens. They provide tactical advice for overcoming client pushback and reframe the conversation from selling a policy to fulfilling an advisor's duty to protect a client's livelihood. Key Highlights: More Than Just Cyber: ProWriters' Full Capabilities Zane Goldthorp clarifies that ProWriters is a full-scale professional liability wholesaler, handling everything from Tech E&O and D&O to specialty programs for Contractors and A&E, now backed by their acquisition by Victor. He also explains that their platform is complemented by a team of expert brokers who handle complex risks offline, ensuring agents have support for any professional liability need. The "Duty to Offer" Cyber Insurance David makes a strong case that agents have professional and E&O-driven "duty to offer" cyber coverage. He argues that an agent's job is to protect a client's assets and livelihood, which makes the cyber conversation a non-negotiable part of the relationship, even when clients are facing rate increases on other lines of coverage. The Strategic Case for Buying in a Soft Market The conversation presents a compelling strategy: get your clients into a cyber policy now. By the time high-profile breaches and increased claims make clients want to buy coverage, the market will have already hardened. David and Zane argue that the smart play is to lock in coverage when pricing is low and underwriting is flexible, turning a difficult future new business placement into a much simpler renewal. Overcoming Client Pushback on Price When a client is facing other premium increases, the agent must reframe the cyber conversation. The key is to acknowledge the financial strain but explain that an uninsured cyber claim would be far more catastrophic to their business. The hosts provide advice on breaking the cost down into manageable business terms to show its affordability relative to the risk. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes
Are the days of product hype, Black Friday rushes, and format innovation behind us? Phillip, Brian, and Alicia hold Shoptalk Fall conversations to the light of agentic culture and predict an increasingly inevitable flattening of tangible novelty. PLUS: Alicia brings on-the-ground insight and breaks down key highlights and impactful sessions from Shoptalk Fall. Peak Format & Innovation SlumpKey takeaways:"Black Friday is every day" has killed the magic of seasonal shopping - constant sales and price monitoring tools have transformed holiday anticipation into year-round algorithmic optimization, stripping away the communal excitement of traditional retail eventsWe're trapped in efficiency over joy - consumers secretly crave the experiential magic of shopping but have locked themselves into frictionless "couch commerce" that prioritizes speed over satisfaction, leaving us operationally optimized but emotionally emptyIn-person retail needs to maintain its experiential advantage - many stores have become fulfillment centers where online order carts block aisles and associates are too busy pulling digital orders to provide the human connection that should differentiate physical retailHome Depot's efficiency wake-up call - Anne Marie Campbell revealed how using sales associates to fulfill online orders degraded in-store service, which inspired the retailer to create a separate team just for fulfilling online orders and ultimately protect the quality of service and experience “Creators are basically the new Black Friday.” – Phillip“It feels like we've come to the end of product…People used to be crazy about TVs as an innovation product. Now, there's no interest at all. You can get an 80” HDTV for $500. We've peaked at the end of format for a lot of these products.” – Brian“‘We're here on earth to fart around.' – Kurt Vonnegut” – Brian LangeIn-Show Mentions:Read our Shoptalk Fall recap on InsidersNew Modes 2025 ReportSalish Matter at the American Dream MallAssociated Links:Check out Future Commerce on YouTubeCheck out Future Commerce+ for exclusive content and save on merch and printSubscribe to Insiders and The Senses to read more about what we are witnessing in the commerce worldListen to our other episodes of Future CommerceHave any questions or comments about the show? Let us know on futurecommerce.com, or reach out to us on Twitter, Facebook, Instagram, or LinkedIn. We love hearing from our listeners! Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
A preview of, SHOP TALK, our Patreon exclusive podcast.The crew's back at it with another Shop Talk episode, this time during business hours. Frankie, Eddie, and Malcolm kick back and chop it up about everything from building massive body kit boxes to dealing with bills, and the usual shop chaos. There's plenty of car talk—parts hunting, wheel setups, turbo dreams—and even some birthday plans in the mix. Jesus rolls through with an Evo X inspection report that snaps everyone right back into shop mode.It's unfiltered, funny, and exactly what you'd expect when the guys hang out at the shop.https://www.patreon.com/factionmotorsportsBe sure to leave us a review if you are enjoying this podcast! Thank you!Check out our Sponsors!EAST COAST DRIFT SCHOOL:@eastcoastdriftschoolAUTOMOTIVE SPECIALTY WRAPS:@automotivespecialtywrapshttps://www.automotivespecialtywraps.com/CHASE BAYS:@chasebayshttps://www.chasebays.com/We have a Patreon! With Exclusive Content and Podcasts:patreon.com/factionmotorsportsCheck us out on other platforms:Youtube: /FactionMotorsportsInstagram: @factionmotorsportsFacebook: /factionmotorsportsTiktok: @factionmotorsports
This week, we're using NotebookLM, Google's AI-powered research tool, to share insights from Alice Ponti's on-the-ground experience at Shoptalk Spring in March. This conversation is a comprehensive, insight-rich overview of the conference, organized around ten core themes transforming retail. From the rise of Agentic AI and multimodal search, to the fast-evolving world of retail media, this episode captures the pulse of where commerce is headed, and what brands need to do next. We're excited to share this POV on key trends spotted last spring, as Alice prepares to take the stage at Groceryshop next week, where she'll moderate a conversation on Embracing Agility and Innovation featuring Emily Xu, Chief Digital & Information Officer, Republic National Distributing Company, Alastair Dorward, CEO, Dropps and Harshad Agashe, VP Data Products, Albertsons. Visit Groceryshop.com to learn more. .
On this week's Shop Talk, the team recaps Jeremy's attendance at Reconvene in Santa Monica, Nancy Lieberman's Dream Ball Gala, and the challenges of closing a $4.1M deal after a banker backed out last minute. They break down the difference between generational and core assets, share updates on a Liberty Hill IOS deal, and dive into the latest college football matchups and NFL storylines.
In this engaging conversation, Scott Hendrickson, Chief Revenue Officer at Firmly, discusses the evolution of e-commerce and the rise of agentic commerce. He emphasizes the importance of understanding consumer behavior in the context of AI technology and how it can enhance shopping experiences. Scott also shares insights from the recent Shop Talk event, highlighting the need for brands to adapt to changing consumer journeys while maintaining their unique identities.TakeawaysScott Hendrickson is the Chief Revenue Officer at Firmly.Firmly's technology allows consumers to check out without leaving the native environment.Agentic commerce is a buzzword but not widely deployed yet.Consumer shopping journeys are diverse and complex.AI can enhance shopping experiences but cannot replace human involvement entirely.Trust in brands is crucial for autonomous purchases.Direct-to-consumer relationships are more important than ever.Brands should not give up customer experience to tech giants.The future of shopping will involve multiple channels and experiences.Shop Talk 2023 highlighted the rapid evolution of the e-commerce landscape.Chapters00:00Living Between Two Worlds: Hawaii and Minneapolis01:09Understanding Agentic Commerce06:46Consumer Behavior and AI in Commerce12:27The Future of Direct-to-Consumer Relationships15:34Navigating the Transformational Moment in Commerce
The NFL Week 3 matchups were wild this past weekend. Are the Chargers going to win the AFC West possibly? The 49ers lost there edge rusher Joey Bosa for the season. How are the Niners going to look with Purdy and Bosa out? Can the Rams bounce back against Daniel Jones and the red hot Indianapolis Colts? HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Shop Talk identifies the 31 states in danger of losing Marriage Equality should the Supreme Court re-litigate Obergefell. Caught My Eye covers 6 things ER doctors wish we would know and Publishers Clearing House proves nothing is forever. Our Business Birthday celebrates George Dempster, the inventor of the dumpster. Reminder: September is Criterion Month on the show. Listen to “Johns says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
D'Marco and Travis give their NFL picks for Week 3. Travis takes a look back at Clayton Kershaw career ahead of his final start at Dodger Stadium tonight. How will USC stack up against Michigan State this Saturday? Can the Trojans knock off the Spartans at home? D'Marco went OFF on Stephen A Smith about this. We end our Friday with Shop Talk. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this first episode of a new multi-part Shoptalk series on the Power Producers Podcast, host David Carothers and co-host Kyle Houck are joined by Zane Goldthorp of ProWriters to kick off a deep dive into the cyber insurance market. Zane brings everyone up to speed on the recent acquisition of ProWriters by Victor, explaining how it will expand their product offerings into E&O and other specialty lines. The main focus of the conversation is a detailed breakdown of the current soft market in cyber. Zane explains the cyclical nature of the market—how the hard market of 2021-22 led to massive profits, which in turn attracted new capacity and drove prices down, creating the current buyer's market. Key Highlights: ProWriters Acquired by Victor Zane Goldthorp discusses the recent acquisition, assuring agents that ProWriters will continue to operate independently while leveraging Victor's resources to offer a broader suite of products. This partnership will allow agents to access E&O and other specialty coverages for contractors, manufacturers, and A&E firms, creating new cross-selling opportunities. The Cyber Market Rollercoaster Explained Zane provides a clear timeline of the recent dramatic shifts in the cyber market. He explains how the influx of inexperienced carriers pre-COVID led to massive losses during the pandemic, triggering the intensely hard market of 2021-22. He then details how the high profitability of that period attracted new entrants, causing the market to rapidly soften again throughout 2023 and into the present. Why Now is the Best Time to Buy Cyber The conversation centers on the current soft market, which Zane describes as a fantastic buyer's market. With intense competition among carriers, clients can currently get broader coverage with lower underwriting requirements at the lowest prices seen in years. This makes it an ideal time for agents to proactively round out their books of business with cyber insurance. Navigating New Market Entrants With the soft market has come an influx of new carriers. Zane advises agents to look past low prices and vet new players by examining the experience of their leadership teams. He contrasts the philosophy of using technology to replace service versus ProWriters' approach of using it to enhance the expertise of their brokers. Connect with: Zane Goldthorp LinkedIn David Carothers LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp ProWriters Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes
TakeawaysCoresight Research provides insights from major retail events.AI and tariffs are the two main topics in retail discussions.Retailers are adapting to tariffs by innovating their supply chains.Generative AI is changing content production in retail.Retailers are focusing on data-driven decision-making.Physical stores are regaining importance for younger consumers.Innovation thrives in challenging environments.Boards are increasingly educated about AI's potential.Private label demand is rising due to tariffs.E-commerce growth is expected despite tariff uncertainties. Experiential retail is essential for modern consumers.Digital enhances the tactile experience of shopping.Supply chains must adapt to the rapid changes in consumer behavior.Gen Z values sustainability in their shopping habits.Loyalty programs need to evolve beyond traditional models.Live streaming is becoming a significant marketing tool.The attention economy is reshaping how brands engage with consumers.Retail media is increasingly becoming the dominant form of media.Emotional connections with customers are crucial for brand loyalty.AI will play a pivotal role in the future of commerce. Chapters00:00 Introduction to Retaili$tic and Shoptalk Fall04:14 Key Themes: AI and Tariffs in Retail14:00 Exploring AI Opportunities in Retail19:33 Innovation Under Pressure in Retail20:48 Experiential Retail: The New Paradigm21:44 Transforming Supply Chains for Gen Z24:19 Evolving Loyalty Programs and Customer Experience27:10 The Rise of Live Streaming in Retail30:22 Navigating the Attention Economy32:11 Innovations in Retail Technology36:31 The Future of AI in Commerce
Today's guest is a seasoned salon owner who recently celebrated a diamond milestone—25 years in the business. He now serves as the Director of Business and Leadership Development for the Salon 124 Group out of Atlanta, Georgia—an impressive company with over 200 team members, a cosmetology school, and more than $11 million in annual sales.He's a lifelong learner, a John Maxwell certified speaker and educator, and an outstanding coach. He also co-founded the industry-leading Shop Talk podcast and the 124Go Salon and Spa Business Academy, helping salon owners and professionals level up across the globe.So let's get into this week's Headcase with the one and only John Palmieri!⭐️⭐️⭐️ Check out more episodes and the videos at https://chrisbaran.com/podcast ⭐️ Join our FREE Facebook community for Salon Team Trainers today. https://facebook.com/groups/salonteamtraining ✅ Exclusive content on how to implement and scale your salon training the easy way ✅ Save time and learn what works from people just like you ✅ Get back to your mission of building the salon business and creating more jobs Learn more here - https://bit.ly/trainersplaybook Join our FB group - https://facebook.com/groups/salonteamtraining Follow us on IG - https://instagram.com/coachchrisbaran
In this episode of Insurance Shoptalk, join host Eric Stein and guest Vladimir Vladimirov for an in-depth exploration of NowCerts and their cloud-based integration CRM and agency management system, Automate 365. In this episode, NowCerts system manager Vladimir talks though the many uses and benefits of Automate 365, including the system's ability to assist P&C agents with task like online quoting, sales, marketing, customizable reporting, and workflow automations. To learn more about NowCerts, please visit www.nowcerts.com. You can also learn more about Automate 365 at www.automate365.com. About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. If you enjoyed this episode of Insurance Shoptalk, follow us on our social media pages to learn the latest on commercial insurance industry.
Should the NFL ban the tush push? Are the Eagles getting away with some things with the tush push? Spill the Tea with Sweet T. Travis gives us another interesting story for the week. HOT & COLD. Producer Laura throws some things out to the guys. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
This week on Shop Talk, the mics were taken over by a new duo—Will Narduzzi and Thomas Mercer. With Jeremy and Jeff both traveling, Will and Thomas held it down, covering market updates, sublease opportunities, and diving into everything from rate cuts to real estate stocks. They also brought plenty of personality—sports picks, a debate on LinkedIn culture, and even a discussion on “creative sellers.” Tune in to hear a fresh perspective from the next generation of voices at Matador.
In this episode of the Watchung Booksellers Podcast, our events team discusses how we select and host author events. Aubrey Cece, manager of The Kids' Room and Margot Sage-EL, owner emeritus talk with podcast co-producer Kathryn Counsell, who is also the store's Director of Author Events.Aubrey Cece is the Kids' Room manager, children's book and gift buyer, and children's author event planner. She's a born creative with the love of everything books and art. Her favorite color is lime green and her creative touch shows all throughout the store. You'll almost never see her without a pair of Converse on her feet and when you talk to her she'll welcome you into a story about her family while she finds the perfect book for you and your child. She is passionate about children's mental health and LGBTQ+ issues. Margot Sage-EL, born and raised outside of Boston MA, earned her BA from Barnard College, and arrived in Montclair in 1990. Embraced by a community of spirited souls passionate about art, politics, social justice and literacy, Margot created Great Owl Books, a mail order catalog of multicultural children's books and folded that into Watchung Booksellers in 1996. She has spent the three decades years growing this community bookstore with the help of amazing booksellers, devoted readers, and a supportive family. Margot is semi-retired, totes her grandchildren around town, and is again pursuing sculpture.Kathryn Counsell is the Director of Author Events at Watchung Booksellers, as well as a co-creator and co-host of the Watchung Booksellers Podcast. Born a Hoosier, she made her way to New York and worked in marketing at several publishing houses before transitioning to the bookselling side of the book world. She's lived in Montclair, NJ for over a decade and loves walking her dog Millie to the bookstore.Books:A full list of the books and authors mentioned in this episode is available here. Register for Upcoming Events.The Watchung Booksellers Podcast is produced by Kathryn Counsell and Marni Jessup and is recorded at Watchung Booksellers in Montclair, NJ. The show is edited by Kathryn Counsell. Original music is composed and performed by Violet Mujica. Art & design and social media by Evelyn Moulton. Research and show notes by Caroline Shurtleff. Thanks to all the staff at Watchung Booksellers and The Kids' Room! If you liked our episode please like, follow, and share! Stay in touch!Email: wbpodcast@watchungbooksellers.comSocial: @watchungbooksellersSign up for our newsletter to get the latest on our shows, events, and book recommendations!
Ohio Workers' Comp Just Changed – Here's What Agents Need to Know: In this episode of Insurance Shoptalk, host Eric Stein talks with Bob Butts, Chief Risk Officer at Alternative Comp Solutions (ACS), about a major change in Ohio's workers' compensation market. For the first time, agents can now sell workers' comp in Ohio and earn commission, thanks to Senate Bill 2011 and approval by the Ohio Bureau of Workers' Compensation. Bob explains how ACS is leading the way with an Alternative Employer Organization (AEO) model that saves employers 10–30% on premiums, simplifies claims handling, and eliminates the need to switch payroll systems. The discussion covers the differences between AEOs and PEOs, how the pay-as-you-go approach helps employers with cash flow, and why this new model is such a big opportunity for insurance agents. About Insurance Shoptalk: Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. To learn more about Insurance Shoptalk, please visit https://insuranceshoptalk.com/
Shop Talk shares a story generated by ChatGPT. The writer, Laura Beck, asked AI to identify the biggest money drains for retirees. Caught My Eye reveals some of the “insider” codes that Disney staff used at the theme parks to identify issues such as people dispersing loved one's ashes. Also, Olympic Diver and gold medalist, Greg Louganis, has sold his LA house, possessions, and medals and moved to the country of Panama to start anew. Our Business Birthday celebrates William H. Danforth, the founder of Ralston Purina. Reminder: September is Criterion Month on the show. Listen to “John says, Pick That Flick” for a chance to win. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a
Rob and Kelvin debate whether Jayden Daniels and the Washington Commanders are poised to take a step back this season. Plus, Bleav Network host Cierra Clark swings by to address all the biggest college football headlines to come out of the SEC this week. Finally, the Odd Couple Crew debates friendship obligations in this week's edition of Shop Talk. See omnystudio.com/listener for privacy information.
NFL PICKS OF THE WEEK. We pick our picks against the spread for NFL week 2. SPILL THE TEA with SWEET T. Travis gives a weekly story that he wants to discuss about and vent to us. HOT AND COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
In this episode of “The Business of Blueberries,” Inez Be, director of marketing at the U.S. Highbush Council (USHBC) and the North American Blueberry Council (NABC), is joined by VentureFuel Founder and CEO Fred Schonenberg. VentureFuel is an innovation advisory firm that helps major brands, such as Netflix and General Mills, unlock growth through startup collaborations. The USHBC has partnered with VentureFuel to launch the Blueberry Boost Accelerator, a first-of-its-kind program supporting emerging brands using blueberries as a prominent ingredient. Schonenberg is a frequent speaker at top industry events like SXSW and Shoptalk, and holds executive education credentials from Harvard, MIT Sloan and Columbia Business School. He shares the value and purpose of such an innovative program and the benefit it can offer blueberry stakeholders.“ Really, it's a programmatic and high-speed way to take very promising ideas and accelerate their growth to some sort of impact. And what's really cool about what we're doing in the blueberry industry is this idea that the blueberries are the heart of this, they're the platform of innovation.” – Fred Schonenberg Topics covered include: An introduction to Shonenberg and his work at VentureFuel.A description of the Blueberry Boost Accelerator and what it hopes to achieve. The impact this intensive program can have for innovative startups with a blueberry focus.Learn more about the Blueberry Boost Accelerator today and meet the finalists – and sample their products – at the upcoming Blueberry Convention! Crop ReportThe Blueberry Crop Report is an update on crop conditions and markets throughout important blueberry growing areas. Today you'll hear from Alan Schreiber in Washington, Caylan Huddleston in Oregon and Luis Vegas in Peru. This was recorded on September 4, 2025.
Stephen Curry was on the Today show and believes that this era of basketball is the most skilled era ever. The guys & Laura debate about it. How will the Dodgers bullpen shape up as the playoffs approach? Should Shohei be in the starting rotation for baseball? HOT AND COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Seattle Seahawks WR Cooper Kupp only had two catches over the weekend. Did the Rams make a great decision by not resigning Cooper Kupp? Spill the Tea with Sweet T. Travis gives us an update on his bruised tailbone and how has been recovering. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
View the video of this seminar: here! What's shakin' drinks fans? Thanks for joining me for this special industry shop talk episode, where I give you a free, behind-the-scenes look at some of the content I produce specifically for people who work in the spirits and cocktail industry. This time around, you'll get to sit in on a seminar I presented a few weeks ago at the 2025 American Distilling Institute Conference & Trade show in San Antonio, TX. The title of the seminar is: “You've Been Served: On Premise Strategies for a Saturated Market," and it presents a bunch of different looks at things distillers and spirits brands can be doing to create successful partnerships with bars and restaurants.
Producer Laura was gone for the first week of the show so Travis gives her and update on how he hurt his tailbone. Matthew Stafford is setting another record for the NFL. What adjustments can the Rams make for next weeks matchup against the Tennessee Titans. HOT & COLD. Producer Laura throws some topics to the guys. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Shop Talk covers a recent study that shows Americans are reading less for pleasure with a steady decline over 20 years. Under educated and low-income households show the largest decline. Caught My Eye reveals through a real estate listing a Dutch painting that was looted by the Nazis in WWII. The daughter of the Nazi is playing dumb. Also, a woman shares her insurance coverage woes after a bat flew into her mouth. Our Business Birthday celebrates Glen Bell Jr., the founder of Taco Bell. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a
TIP OR NO TIP. Producer Funches throws some questions out to the guys and we answer either yes or no to the respective question. Travis's high school teammate & former MLB player Mark Smith joins the show. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Rob and Kelvin tell us if any player is under pressure entering the upcoming NFL season than 2x NFL MVP Lamar Jackson, and react to Jalen Carter’s bizarre decision to spit on Dak Prescott during the Eagles-Cowboys game. Plus, media personality Mark Gunnels breaks down the 3 biggest Big Ten college football headlines of the week in the debut of ‘College Kids’. Finally, the Odd Couple Crew debates childhood TV crushes in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.
What happens when you mix the science of data with the art of human connection? That's the theme behind Shoptalk Fall 2025, Retail Alchemy. In this episode of the RETHINK Retail podcast, HG O'Connell joins host Sharon Gai to share how ShopTalk Fall is creating an intimate, experimental space for retail leaders. Highlights include: - Why Shoptalk Fall is designed as a “lab” for testing new formats and ideas - This year's theme of Retail Alchemy and how it plays out across sessions and the show floor - The rise of AI fatigue, and the demand for real case studies with measurable results - The return of Shopwalks, taking execs on curated tours Join the conversation with our global retail community at www.globalretailleaders.com
TIP OR NO TIP. Producer Funches throws out some questions and the guys answer yes or no to it. NEW SEGMENT. Spill The Tea with Sweet T. This segment is for Travis to give us any story he wants to tell us. Travis hurt his tailbone in a way that was not expected. The Rams are taking on the Texans on opening day. HOT & COLD. SHOP TALK. Learn more about your ad choices. Visit podcastchoices.com/adchoices
And we're back with newly recorded content! Picking up with a Shop Talk check in. We unpack the difference between trip operations and business operations, how project tools like Asana and ClickUp can run an entire agency, and why protecting client data with clear roles is non-negotiable. Plus: Brianna shares fresh takeaways from the Biz Huddle conference and strategies to make your content more discoverable in the AI era.
Welcome to another episode of Insurance Shoptalk, where host Eric Stein provides P&C agents with industry updates and in-depth information about new tools and programs they can use to improve their business! In this episode, Eric chats with guest John Tillery, one of the founder's of Whiteboard Risk, a commercial property and casualty agency located in Southern California and operating in all states. In this episode, Eric and John take a deep-dive into Whiteboard Risk's subscription risk management services, including its unique programs and many benefits, including higher commissions, contingency bonuses, and reduced Workers' Compensation claims and premiums. To learn more about Whiteboard Risk and their subscription risk management services, please visit https://www.whiteboardrisk.com/ About Insurance Shoptalk Join host Eric Stein on a journey through the dynamic world of commercial property and casualty insurance. With over 25 years of experience in the industry, Eric brings a wealth of knowledge and insights to every episode. Insurance Shoptalk is your premier destination for in-depth discussions on the latest industry trends, technology impacts, interviews with leading experts, and much more. If you enjoyed this episode of Insurance Shoptalk, follow us on our social media pages to learn the latest on commercial insurance industry.
Shop Talk discusses an article from Inc Magazine about the one skill Mark Cuban says is crucial to be a great employee. Caught My Eye looks at ICE deportation merch championed by the Florida GOP that is a direct copy of the Home Depot brand. Also, Putin gives a new Ural motorcycle to an Alaska resident as part of his Trump Summit. Our Business Birthday celebrates Pee-wee Herman creator Paul Reubens. We're all business. Except when we're not. Apple Podcasts: apple.co/1WwDBrC Spotify: spoti.fi/2pC19B1 iHeart Radio: bit.ly/4aza5LW Tunein: bit.ly/1SE3NMb YouTube Music: bit.ly/43T8Y81 Pandora: pdora.co/2pEfctj YouTube: bit.ly/1spAF5a
FOX Sports Radio Weekend host Martin Weiss is in for Rob, and he and Kelvin tell us why the addition of Micah Parsons still won’t be enough for the Green Bay Packers to vault to the top of the NFC North, and explain how super agent David Mulugheta has basically taken over the NFL with his negotiation tactics. Plus, the Odd Couple Crew debates honeymoon vacationing in this week’s edition of Shop Talk.See omnystudio.com/listener for privacy information.
Target names Michael Fiddelke as next CEO in a move that's sparking industry debate. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk's Ben Miller joined Chris and Anne to break down why this internal succession might be the wrong move for the struggling retailer. Chris argues this could be "The Fiddelke Faux Pas" while Anne offers a contrarian view on why an internal candidate might be Target's only hope. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Target #CEO #MichaelFiddelke #Debate #Retail #Strategy
Hertz Car Sales launches on Amazon Autos, bringing thousands of pre-owned vehicles to the marketplace. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, Quorso, Shoptalk's Ben Miller joined Chris and Anne to discuss how this partnership could finally disrupt the car buying experience and what it means for the future of automotive retail. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #retailstrategy #Amazon #Hertz #preownedvehicles
Best Buy officially launches its third-party marketplace with 500 vetted sellers. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk's Ben Miller joined Chris and Anne to discuss what Best Buy needs to do right to succeed and how this could create new opportunities for Geek Squad upselling. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #BestBuy #GeekSquad #ThirdParty #marketplace
Walmart Canada deploys Klarna's buy-now-pay-later service across 400+ stores. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk's Ben Miller joined Chris and Anne to debate whether BNPL will become ubiquitous in stores within three years or if credit cards will capture this market instead. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Walmart #Klarna #BNPL #Canada #Creditcards
Fabletics achieves 95-97% fill rates and 20% sales boosts with comprehensive RFID rollout. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso, Shoptalk's Ben Miller joined Chris and Anne to explore why RFID is becoming the GPS moment for apparel retail and why every retailer should be paying attention. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Fabletics #RFID #RetailTech #GPS #retailinnovation
Ben Miller shares his Oasis reunion experience, thoughts on Arsenal's 15-year-old sensation Max Dowman, and reveals the ultimate Vegas conference hack for Shoptalk and Groceryshop attendees. Sponsored by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso. For the full #fastfive episode head here: https://youtu.be/M4FL5AO9AAM #Oasis #MaxDowman #Soccer #Football #Shoptalk #Groceryshop #Arsenal
Former NFL offensive lineman Ephraim Salaam is in for Rob, and he and Kelvin share their thoughts on how Shedeur Sanders responded to Dillon Gabriel's controversial 'competitors vs entertainers' comments, tell us why they love Sanders' approach to the Cleveland Browns QB race, and take Urban Meyers to task for his recent comments about Jim Harbaugh. Plus, the Odd Couple Crew debates homemade meals in this week's edition of Shop Talk. See omnystudio.com/listener for privacy information.