Podcasts about shoptalk europe

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Best podcasts about shoptalk europe

Latest podcast episodes about shoptalk europe

Marketing in the Madness
Clinique: How to Use AI, TikTok & Personalisation to Dominate the Beauty Industry

Marketing in the Madness

Play Episode Listen Later Jul 3, 2025 18:36


Send us a textWhat happens when an iconic heritage beauty brand meets cutting-edge AI and TikTok trends?  Recorded live at Shoptalk Europe in Barcelona, this special episode welcomes Karen Ehrlich, VP/GM, Skin Care, Estée Lauder Companies UK & Ireland! She dives into digital innovation, personalised beauty marketing, and how iconic brands like Clinique stay ahead in today's fast-moving retail landscape.In this episode, you'll learn:- How Clinique's AI-powered tools like 'Clinical Reality' redefine personalisation- The power of consumer-first marketing strategies and why understanding behaviours beats demographics- The secrets behind viral products like 'Black Honey Lipstick' and creating shareable brand experiences- How trends like 'Skinimalism' and 'Glass Skin' are transforming beauty marketing across generations- Why TikTok is crucial for connecting with Gen Z & Millennials, and how Estee Lauder drives organic buzzWhether you're in beauty, retail, or just love seeing brands push boundaries, this episode is packed with must-know insights and fresh ideas straight from the top of the industry!Connect with Karen:https://www.linkedin.com/in/karen-ehrlich/Katie Street:https://www.linkedin.com/in/katiestreet/https://www.instagram.com/streetmate/Marketing in The Madnesshttps://marketinginthemadness.buzzsprout.com/https://www.linkedin.com/company/marketing-in-the-madness-podcast/https://www.instagram.com/marketinginthemadness/ Follow Street Agency:https://street.agency/https://www.instagram.com/street.agency/https://www.linkedin.com/company/streetagency/

The FMCG Guys
249. Rudolf Schneider (Head of Amazon Ads Europe), Alexis Marcombe (CEO at Unlimitall) and Katrina Smart (VP at Mars United): The Future of Retail Media, Live from Shoptalk Europe

The FMCG Guys

Play Episode Listen Later Jun 28, 2025 22:49


Watch on YouTube: https://youtu.be/GbxfYuFB8-g  In this episode, recorded live at Shoptalk Europe, we discussed the Future of Retail Media in a “Quick Fire” format with Katrina Smart (VP at Mars United Commerce), Alexis Marcombe (CEO at Unlimitail) and Rudolf Schneider (Head of Amazon Ads EU).   In the session, we debated the following topics: In the future, will we stop talking about “Retail” Media and see it as part of the broader Media mix? How will measurement be solved and standardised? And will then incrementality be proven? How should brands best structure to engage with RMN's to have a great cooperation? Will AI and automation simplify Retail Media—or just add more complexity to an already crowded space? Where in the marketing funnel should Retail Media play, if the funnel still exists in the future?

Marketing in the Madness
Behind Jägermeister's Digital Transformation at Shoptalk Europe

Marketing in the Madness

Play Episode Listen Later Jun 26, 2025 31:09


Send us a textIn this special Marketing the Madness x Shoptalk Europe episode, our host Katie is joined by the powerhouse duo from Jägermeister, Susanne and Maren, who dive deep into what digital transformation really looks like behind the scenes.Live from Shoptalk Europe in Barcelona, we unpack how this iconic FMCG brand is evolving from heritage liquor to digital-first DTC innovator — all powered by a tiny team and smart tech.Together, they explore:Global Digital Transformation – How Jägermeister streamlined 18 local websites into one scalable platform, enabling global consistency with local flexibility.Smart Tech Stack Choices – Why they chose Shopify and Contentful to future-proof their eCommerce and content operations — and how it empowered a tiny team to move fast.Real-World Personalisation – From engraved bottles to limited-edition drops, discover how Jägermeister is using personalisation to deepen loyalty and drive online sales.Leadership & Change Management – The cultural, strategic, and operational lessons from leading transformation in a legacy brand — including the power of worst-case planning and stakeholder empathy.Tune in for honest lessons, practical takeaways, and a little bit of Jäger spirit.Katie Street:https://www.linkedin.com/in/katiestreet/https://www.instagram.com/streetmate/Marketing in The Madnesshttps://marketinginthemadness.buzzsprout.com/https://www.linkedin.com/company/marketing-in-the-madness-podcast/https://www.instagram.com/marketinginthemadness/ Follow Street Agency:https://street.agency/https://www.instagram.com/street.agency/https://www.linkedin.com/company/streetagency/

RETHINK RETAIL
The Future of AI-Powered Retail: Julia Xu of Multitasky

RETHINK RETAIL

Play Episode Listen Later Jun 23, 2025 8:22


In this episode of Rethink Retail, recorded live from Shoptalk Europe in Barcelona, Nick Harbaugh sits down with Julia Xu, CEO and Founder of not one, but two trailblazing companies: Wayo, an AI-powered product sourcing platform, and Multitasky, a bold lifestyle brand making waves in traditional retail.

En.Digital Podcast
7 tendencias que cambiarán el futuro del retail | Especial ShopTalk Europe 2025

En.Digital Podcast

Play Episode Listen Later Jun 20, 2025 73:23


¿Qué está marcando el futuro del eCommerce y el retail? En este nuevo episodio sobre el Shoptalk Europe 2025, uno de los eventos más importantes del sector, Corti, Jorge Cano y Frankie Carrero analizan las grandes tendencias que están transformando la industria.

KI im E-Commerce
#157 Lohnt sich die Shoptalk Europe? + die NdW

KI im E-Commerce

Play Episode Listen Later Jun 10, 2025 61:15


In Folge #157 des E-Commerce Dudes Podcasts sprechen Daniel Höhnke und Tim Schestag über die großen Themen der Woche im digitalen Handel – mit einem besonderen Fokus auf die Shoptalk Europe 2025 in Barcelona und den wichtigsten News der Woche. Daniel berichtet frisch von der Shoptalk Europe, die vergangene Woche in Barcelona stattfand. Die Messe gilt als das führende Event für Innovationen im europäischen Handel und vereint über 4.500 Entscheider, Tech-Player und Marken aus mehr als 70 Ländern. Daniel schildert, warum gerade deutsche Teilnehmer enorm vom internationalen Austausch profitieren können: Von exklusiven Networking-Möglichkeiten, Einblicken in die neuesten Retail-Trends bis hin zu direkten Kontakten mit den wichtigsten Köpfen der Branche – Shoptalk Europe bietet einen einmaligen Rahmen, um das eigene Business zukunftssicher aufzustellen und neue Impulse für den deutschen Markt mitzunehmen. News der Woche: - Shopware Community Day abgesagt: Aufgrund der Entschärfung von drei Blindgängern aus dem Zweiten Weltkrieg musste der Shopware Community Day in Köln kurzfristig abgesagt werden. Die Sicherheit der Teilnehmer stand an erster Stelle, ein neuer Termin wird gesucht. Teile des Programms sollen in den nächsten Wochen digital nachgeholt werden. - Google Ads in AI Overviews: Google testet aktuell, wie Anzeigen in den neuen AI-gestützten Suchergebnissen (AI Mode & AI Overviews) ausgespielt werden. Damit werden künftig noch mehr Werbeplätze in KI-generierten Antworten verfügbar sein – ein Gamechanger für das Suchmaschinenmarketing. - ChatGPT als Top-5-Website: ChatGPT ist mittlerweile eine der fünf meistbesuchten Websites weltweit, mit über 5 Milliarden Besuchen pro Monat. Die rasante Entwicklung zeigt, wie sehr KI-basierte Tools den Alltag und die digitale Wirtschaft durchdringen. - AI-SEO für Shopify Stores: Wer möchte, dass der eigene Shopify-Shop in ChatGPT, Perplexity & Co. gefunden wird, muss gezielt die richtigen Bots zulassen und Inhalte für LLMs optimieren. Ein Leitfaden zeigt, wie Shops für die KI-Suche fit gemacht werden können. - Shopify Catalog API & Perplexity: Shopify hat still und leise seine neue Catalog API gelauncht – Perplexity AI ist der erste Partner. Damit können KI-Anwendungen in Echtzeit auf Produktdaten aller Shopify-Stores zugreifen. Das verändert, wie Produkte künftig online gefunden und gekauft werden. - Amazon testet humanoide Lieferroboter: Amazon plant den Test von humanoiden Robotern für die Paketzustellung. Mit speziellen KI-Systemen sollen die Roboter künftig Pakete autonom ausliefern – ein weiterer Schritt in Richtung automatisierter Logistik. Daniel: www.linkedin.com/in/daniel-hoehnke/ Tim: www.linkedin.com/in/tim-schestag/

Le café de l'e-commerce
233 - Amazon en mode robot, l'ultra fast fashion au Sénat et Back From Shoptalk Europe

Le café de l'e-commerce

Play Episode Listen Later Jun 6, 2025 62:33


Le Café de l'e-commerce, c'est le podcast qui vous propose de faire votre veille e-commerce, différemment, dans vos oreilles — même quand Amazon livre avec des robots et que Shein s'explique devant le Sénat.Dans cet épisode, on vous parle de robots livreurs, de fast fashion sous pression législative, de claquettes reconditionnées et de retour d'inspiration depuis Shoptalk Europe.Mais aussi :

Omni Talk
Shoptalk Europe 2025: TikTok Shop Dominates, AI Gets Agentic & Store Teams Win Big

Omni Talk

Play Episode Listen Later Jun 5, 2025 38:56


Fresh from the buzzing halls of Shoptalk Europe in Barcelona, the Omni Talk team delivers a rapid-fire breakdown of the biggest retail trends shaping the future live from the conference stage with Shoptalk's very own Ben Miller and Adam Plom. From TikTok Shop's explosive growth (seriously, it's everywhere) to the rise of agentic AI that's already saving Amazon $200 million annually, this episode covers the tech, strategies, and insights that had everyone talking while eating tapas down the aisles of the Barcelona convention center. Discover why European business confidence is holding steady despite global uncertainty, how Google's new "Try It On" feature is revolutionizing online shopping, and why investing in your store teams might be the smartest move you make this year. Plus, hear why Harrods turns OFF their AI when buyers select merchandise, the surprising demographics shopping on TikTok, and how Mars is shifting 70% of their media spend to digital. Whether you're navigating the complexity of social commerce, implementing new store technologies, or trying to balance engagement with efficiency, this episode delivers actionable insights direct from one of the best conferences out there. The retail landscape is evolving faster than ever – make sure you're keeping up.

Retail Podcast
Five Things Friday APAC Edition: Retail's Next Moves at NRF Singapore & Shoptalk Europe

Retail Podcast

Play Episode Listen Later May 30, 2025 20:30


Welcome to a special APAC edition of Five Things Friday from The Retail Podcast.This week, host Alex is on the cusp of two retail mega-events: Shoptalk Europe and NRF APAC in Singapore. With Laura under the weather, we're joined by special guest Reef Quail, Managing Director at NRF APAC, for a candid, front-line take on the pulse of Asian retail.In this episode:How Asia-Pacific is rewriting retail's playbook—diversity, partnerships, and global scaleWhy the retailer-to-vendor ratio makes or breaks a great eventWhat Western brands get wrong (and right) when expanding in AsiaThe rise of homegrown brands like Anko, and the secret to successful cross-border expansionBig tech, AI, and the looming disruption in retail jobsAlex shares milestone listener numbers, thanks the global retail community, and raises the alarm for leaders who think digital disruption is “someone else's problem.” This is your behind-the-scenes pass to the real stories, challenges, and opportunities in global retail right now.Don't forget to rate, follow, and share the show!Connect:The Retail Podcast on LinkedInThe Retail Podcast websiteContact:Email Alex at [your email here]—he reads every message.Timestamps:0:00 – Welcome & Retail Event Preview1:30 – Milestones & Listener Shoutouts3:45 – AI in Retail: Opportunity or Threat?8:15 – Reef Quail on the Ground in Singapore10:00 – The Secret to a Great Retail Event: Ratios13:30 – The Diversity Challenge in APAC16:00 – Anko: An Aussie Brand Goes Global18:30 – Lessons from Japan: Long-Term Partnership Success20:00 – Closing Thoughts & Next Week's Preview

The FMCG Guys
How to Hire, Connect, and Lead with Trust – with The FMCG Guys' Daniel Torres Dwyer (Bonus - Guest Podcast)

The FMCG Guys

Play Episode Listen Later May 28, 2025 27:07


Daniel was recently invited by David Feinleib (CEO at ITSRAPID) to his phenomenal "Beyond the Shelf" Podcast.  The origninal show notes: What do hiring, podcasting, and great marketing all have in common? If you ask Daniel Torres Dwyer, the answer is the same: it's about trust, not transactions. Daniel wears a few hats—he's the Co-Host of The FMCG Guys podcast and Director of Executive Search at Dwyer Partners—and at the heart of both roles is one thing: helping people find the right fit. Whether that's matching a candidate to a role, a guest to a show, or a brand to its story. In this episode, Daniel and Dave dig into: What makes an executive search successful (and why it's not just about resumes) How to build long-term relationships that outlast any one transaction Why marketing—and creative storytelling—are regaining the spotlight in CPG What AI can and can't do for recruiting and talent strategy Lessons from running 200+ podcast episodes and how that experience shapes Daniel's approach to people and partnerships Oh—and if you're heading to ShopTalk Europe, stay tuned for Daniel's local tips on where not to stay in Barcelona. This one's part career advice, part creative strategy, and all about how to connect like a human. Connect with Daniel: https://www.linkedin.com/in/danieltorresdwyer Get the It'sRapid Creative Automation Playbook: https://itsrapid.ai/creative-workflow-automation-playbook/ Take It'sRapid's Creative Workflow Automation with AI survey: https://www.proprofs.com/survey/t/?title=ffgvd Email us at sales@rapidads.io with code “BEYOND2025” to find out how you can save more than $1,000 on our Digital Sell Sheets and Retail Media Automation solutions

Retail Podcast
Retail's Next Frontier: Leadership, Agility & Digital Influence with Ben Miller of Shoptalk

Retail Podcast

Play Episode Listen Later May 21, 2025 23:43


In this powerhouse episode of The Retail Podcast, Alex sits down with Ben Miller, VP of Content at Shoptalk, to unpack what's really shaping the future of global retail.From rising pressure on operational efficiency to the explosive growth of retail media and AI-powered discovery, this conversation goes deep into:How leaders are navigating uncertaintyWhy in-store tech investment is skyrocketingThe mindset shift retailers need to thriveKey regional differences between the US and EuropeWhat's next for grocery, CPG, and digital influenceAs Shoptalk expands globally—with shows in the US, Europe, and now Abu Dhabi—Ben shares what he's hearing from hundreds of retail leaders and why cultural adaptability and digital-first thinking are now non-negotiables.

The FMCG Guys
241. Sanjay Luthra, EVP Mattel EMEA & Global DTC: Consumer at the Core

The FMCG Guys

Play Episode Listen Later May 21, 2025 46:06


Sanjay Luthra, EVP EMEA & Global Head of Direct-to-Consumer at Mattel, joins Efrain and Daniel ahead of Shoptalk Europe (June 2–4 in Barcelona: https://www.shoptalkeurope.com/community) — where he'll be one of the headline speakers. In this episode, Sanjay reflects on his global career journey and unpacks how Mattel is driving innovation and growth across the region and beyond. Tune in to hear about: What to expect from Shoptalk Europe this year Sanjay's career accross global markets The very succesful Barbie Movie's effect on Mattel Mattel's vision for future Growth DTC  Leadership in the current hybrid world How he's has driven the DTC platform Mattel Creations, to exponential growth, making it one of the fastest-growing business units within Mattel More: Buy Shoptalk Tickets: https://shoptalkeurope.com/community/tickets Check out The FMCG Guys' Shoptalk Events: https://candid-commerce.com/shoptalk-europe-2025  Follow us on LinkedIn: https://www.linkedin.com/company/fmcgguys/   Audio Mixing by Rodrigo Chávez Voice Acting by Jason Martorell Parsekian

Beyond The Shelf
How to Hire, Connect, and Lead with Trust – with The FMCG Guys' Daniel Torres Dwyer

Beyond The Shelf

Play Episode Listen Later May 20, 2025 27:06


What do hiring, podcasting, and great marketing all have in common? If you ask Daniel Torres Dwyer, the answer is the same: it's about trust, not transactions.Daniel wears a few hats—he's the Co-Host of The FMCG Guys podcast and Director of Executive Search at Dwyer Partners—and at the heart of both roles is one thing: helping people find the right fit. Whether that's matching a candidate to a role, a guest to a show, or a brand to its story.In this episode, Daniel and Dave dig into:- What makes an executive search successful (and why it's not just about resumes)- How to build long-term relationships that outlast any one transaction- Why marketing—and creative storytelling—are regaining the spotlight in CPG- What AI can and can't do for recruiting and talent strategy- Lessons from running 200+ podcast episodes and how that experience shapes Daniel's approach to people and partnershipsOh—and if you're heading to ShopTalk Europe, stay tuned for Daniel's local tips on where not to stay in Barcelona.This one's part career advice, part creative strategy, and all about how to connect like a human.Connect with Daniel: https://www.linkedin.com/in/danieltorresdwyerGet the It'sRapid Creative Automation Playbook: https://itsrapid.ai/creative-workflow-automation-playbook/Take It'sRapid's Creative Workflow Automation with AI survey: https://www.proprofs.com/survey/t/?title=ffgvdEmail us at sales@rapidads.io with code “BEYOND2025” to find out how you can save more than $1,000 on our Digital Sell Sheets and Retail Media Automation solutionsTheme music: "Happy" by Mixaud - https://mixaund.bandcamp.comProducer: Jake Musiker

OFFBounds - #1 Podcast for Commerce Leaders
BONUS EPISODE: A Quick Fire Chat with Shoptalk's Ben Miller

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later May 8, 2025 20:17


Shoptalk Europe - https://shoptalkeurope.comOFFBounds listeners can get a discount using the codes below:

OFFBounds - #1 Podcast for Commerce Leaders
66. Currys' COO, Lindsay Haselhurst: "Profit and purpose go hand in hand."

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Apr 22, 2025 43:15


VTEX: https://vtex.com---In this episode, I sit down with Lindsay Haselhurst, Chief Operating Officer at Currys, to unpack what it really takes to lead transformation at scale in one of the UK's largest retailers. From navigating Brexit and pandemic-era supply chain chaos to pioneering innovation in re-commerce, 3D printing, and customer-centric operations, Lindsay shares a masterclass in operational excellence and people-first leadership. We dive into how Currys is building a culture of high performance and continuous improvement, why Right First Time is more than just a KPI, and how profit and purpose can (and must) go hand in hand. If you love a good leadership lesson, this episode is unmissable.Lindsay will be speaking at Shoptalk Europe, our partner for this Europe's Retail Evolution series, and you can get discounted tickets on the links below:

Omni Talk
Shoptalk 2025 Key Takeaways Live Podcast

Omni Talk

Play Episode Listen Later Mar 27, 2025 40:20


The Shoptalk 2025 Key Takeaways Podcast is here! Recorded live on stage, this fast-paced episode features Omni Talk's Anne Mezzenga and Chris Walton with Shoptalk's content team — Marielle Bobo, Ben Miller, HG O'Connell, and the live conference audience — as they spin the wheel to hit the hottest themes of the show.

OFFBounds - #1 Podcast for Commerce Leaders
62. Co-op's MD of Ecommerce, Chris Conway: "Our USP was the fact that we've got 2,500 stores"

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Mar 25, 2025 48:12


Although Co-op entered the ecommerce space later than most, launching its online presence only in 2019, the company rapidly distinguished itself through quick commerce. Today, Co-op delivers an impressive 500,000 online grocery orders weekly, and its loyalty membership has surged by 50%. In this episode, Chris Conway, Managing Director of Ecommerce at Co-op, shares how leveraging existing convenience stores, strategic partnerships with Deliveroo and Uber Eats, and experimenting with autonomous robot deliveries have enabled Co-op to scale quickly and efficiently. He also discusses the future of grocery ecommerce, sustainability in retail operations, and why rethinking traditional models was crucial to their success.Chris will be speaking at Shoptalk Europe, and you can get discounted tickets on the links below:

OFFBounds - #1 Podcast for Commerce Leaders
61. Rewe Group's Head of Retail Media Connect, Christian Raveaux: "Retail media is the future of advertising."

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Mar 18, 2025 30:45


In this episode 4th episode of our Europe's Retail Evolution series in partnership with Shoptalk Europe, Paula Macaggi sits down with Christian Raveaux, Head of Retail Media Connect at Rewe Group, to unpack the rapidly evolving world of retail media. Christian reveals how Rewe is blending digital and in-store advertising, harnessing first-party data, and executing innovative campaigns—like weather-responsive ads—to drive real sales growth. He also shares insights into overcoming internal challenges, building strong industry partnerships, and where he sees retail media heading in the next few years.Christian will be speaking at Shoptalk Europe, and you can get discounted tickets on the links below:

OFFBounds - #1 Podcast for Commerce Leaders
60. Tendam's CRO, Javier Figar: "We need to trust and empower the people in the store"

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Mar 11, 2025 34:18


In this episode of the OFFBounds, you will meet Javier Figar de Lacalle, Chief Retail Officer of Tendam, one of Spain's largest fashion groups. Javier discusses how technology is empowering frontline employees to provide exceptional customer experiences while driving operational efficiency across Tendam's global retail network. From the implementation of RFID and clienteling platforms to the evolution of stores into omnichannel hubs, Javier shares how these innovations are transforming the retail landscape. Tune in to hear about the challenges and strategies behind driving digital transformation, empowering teams, and shaping the future of physical stores.Javier will be speaking at Shoptalk Europe, our partner for this Europe's Retail Evolution series, and you can get discounted tickets on the links below:

OFFBounds - #1 Podcast for Commerce Leaders
59. Holland and Barrett's CPO, Katya Denike: "Unlearning is as important as learning"

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Mar 4, 2025 41:43


In this episode of our Europe's Retail Evolution Series in partnership with Shoptalk Europe, I sat down with Katya Denike, Chief Product Officer at Holland & Barrett. She shares many insights on leading digital transformation within a 150-year-old legacy brand. We explore the true challenge of aligning teams, breaking old habits, and shifting mindsets to build a product-driven culture. Katya highlights the importance of authenticity in leadership, embracing informality, and the continuous need for unlearning outdated practices to foster real innovation.Katya will be on the stage at Shoptalk Europe, which will happen in Barcelona from June 2nd to 4th.OFFBounds listeners get discounted tickets on the links below:

OFFBounds - #1 Podcast for Commerce Leaders
58. JD Group's CDO, Arianne Parisi: "Stores are the most important asset for JD"

OFFBounds - #1 Podcast for Commerce Leaders

Play Episode Listen Later Feb 25, 2025 33:15


This is the first episode of our Europe's Retail Evolution series with Shoptalk Europe, and I sat down with Arianne Parisi, Chief Digital Officer at JD Sports, to discuss the massive digital transformation behind one of the world's largest sports retailers. With over 4,500 stores across 30+ countries, JD is redefining omnichannel retail, from AI-driven customer care to global-local market strategies. Arianne shares how JD is breaking down silos, rethinking KPIs beyond revenue, and leveraging data to stay ahead of trends—like the Adidas Samba comeback. Arianne will be on stage at Shoptalk Europe, which will happen in Barcelona from June 2nd to 4th. If you haven't booked your tickets yet, we have discount links:Retailers and BrandsGeneral AttendeesThis episode is sponsored by New Black. New Black is redefining retail with EVA, a contextual commerce platform that unifies Inventory and order management, pos, in-store apps, promotions, loyalty, and clienteling into one seamless system.  

Honest eCommerce
Bonus Episode: Retail Reinvented: What to Expect at Shoptalk Fall with Alexa Tietjen

Honest eCommerce

Play Episode Listen Later Sep 26, 2024 16:28


Alexa Tietjen is the Content Director at Shoptalk, where she helps shape the annual Spring and Fall agendas and recruit speakers for both shows. Prior to Shoptalk, she was a beauty editor at WWD, the fashion and beauty industry trade publication known as “the fashion bible.” She wrote about beauty's business boom and the rise of the creator economy. She has appeared on Good Morning America for her work.In This Conversation We Discuss: [00:47] Intro[01:54] Curating industry insights as a Content Director[02:49] Using past editorial expertise for content curation[03:59] Shoptalk: a community of retailers and innovators[04:51] Networking and learning at Shoptalk events[05:22] Creating a fall touchpoint for retail innovation[06:44] Exploring supply chain & in-store experience[07:25] Bringing women leaders to the forefront [08:24] Meeting industry peers for powerful networking[10:05] Handling massive networking opportunities[10:41] Diving into AI and retail media at Shoptalk Fall[12:24] Unified retail insights from top industry leaders[13:09] Practical tips to prepare for Shoptalk Fall[14:29] Welcoming all stages of retail to Shoptalk[15:36] Go to Shoptalk Fall's website for more event infoResources:Subscribe to Honest Ecommerce on YoutubeOrganizers of the retail's industry's very best events fall.shoptalk.com/Follow Alexa Tietjen linkedin.com/in/alexatietjen/If you're enjoying the show, we'd love it if you left Honest Ecommerce a review on Apple Podcasts. It makes a huge impact on the success of the podcast, and we love reading every one of your reviews!

The CPG Guys
Global Media connect with Uber's Paul Wright

The CPG Guys

Play Episode Listen Later Sep 12, 2024 40:46


The CPGGUYS are joined in this episode by Paul Wright, head of international at Uber advertising. This episode originated during Shoptalk Europe back in June at Barcelona. Needless to say, the last 4 years have seen a whirlwind change in retail media across the board. I'm talking 60+ RMN's in the US, huge media budget shifts to sales and lower funnel but yet instore media not penetrated at all. In Europe, in store media has been RMN for a while. We thought why not learn more about international RMN, how the approach is and what the focus may be.Find Paul Wright on Linkedin at : https://www.linkedin.com/in/paulwright66/Find Uber on Linkedin at : https://www.linkedin.com/company/uber-com/Find Uber online at : https://www.uber.com/us/en/about/Here's what we asked him : 1. Your career passes through media who is who from Apple, to Amazon, omnicom, ad tv, you've owned companies and been a CEO in this space and even an ethical ad tech company. Take us through the years and how you got to Uber international.2. What's changed over the years? Did RMN”s exist in Europe and international well before they got to the US?3. Having spent time at who is who in advertising, can you give us a quick overview of instore media and why it is considered an RMN in Europe?4. Lets talk uber advertising for international markets. What countries, what offerings?5. On the measurement side, how evolved is your international measurement? Are there standards and guidelines you follow?6. What makes Uber advertising attractive to brands in Asia vs Western Europe? Which Asian markets are evolved?7. How integrated are you with Uber eats and how do the 2 of you work together to deliver for brands? 8. Lastly, we always ask - what's next. What trends are you following and coaching the industry on? What adoption curve are we at the edge of? What is uber ads international on the cutting edge of?CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comRhea Raj's Website: http://rhearaj.comLara Raj on PopStar Academy: https://www.netflix.com/us/title/81587828?s=i&trkid=258593161&vlang=enDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or  CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.

The Retail Exchange podcast
The Interview: Printemps Chief Executive, Jean-Marc Bellaiche

The Retail Exchange podcast

Play Episode Listen Later Jul 26, 2024 33:34


In this episode of The Interview Series, host Karl McKeever is joined in conversation by Jean-Marc Bellaiche, CEO at Parisian-based luxury department store, Printemps..A trip to Paris is never complete without a stop by luxury department store, Printemps. Its first-ever store opened on Boulevard Haussmann back in 1865, where it still stands. Today, the iconic parisian department store remains a force of innovation. On this episode of The Interview Series, we talk to the company's chief executive officer, Jean-Marc Bellaiche. Together, they explore how Printemp's innovation agenda has been accelerated in the last couple of years, with a new store in Doha, new services, and new customer experiences. We also discuss its evolving approach to omnichannel and Jean-Marc's views on successfully navigating culture and change management. Recorded at Shoptalk Europe.

Remarkable Retail
Getting Your Omni-Channel Game On with Arianne Parisi, EVP & Global CDO, JD Sports

Remarkable Retail

Play Episode Listen Later Jun 25, 2024 45:47


In our final episode recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Arianne Parisi, EVP & Global Chief Digital Officer for JD Sports. JD Sports is a fast growing sports fashion retailer, with over 3,400 stores across Europe, North America, and Asia. Arianne shares the keys behind JD's remarkable global growth trajectory while also taking us inside how digital and physical shopping experiences are converging, and what that means for the evolution of customer journeys. We also discuss the idea that "silos belong on farms, and the broader challenges of leading a digital transformation.But first we do our usual review of the week in retail news, starting with a slow down in US housing starts--which does not portend well for a rebound in home retail any time soon. We explore a promising application of generative AI at Target, before revisiting the growing strength of private label brands, news that the great acceleration in grocery is proving to be largely without merit, and wonder whether apparel is getting a boost from the popularity of GLP-1 drugs. We close with news that Netflix has two entertainment venues set to open next year.****************************************Our interview with Azita Martin, VP-Retail, NVIDIA.UK pre-order for Leaders LeapReview links for Leaders Leap:AmazonGoodreads About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
BONUS EPISODE: Remarkable Video Commerce & Innovation with Maryam (Mary) Ghahremani, CEO, Bambuser

Remarkable Retail

Play Episode Listen Later Jun 21, 2024 27:57


Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic  Maryam (Mary) Ghahremani, CEO of Bambuser.    Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping experience for millions worldwide and here in North America.  Mary also shares her leadership insights and lessons learned about balancing day-to-day operations with innovation, the challenges of starting and growing a tech company, and the importance of building a talented team and securing funding. This episode is brought to you by Bambuser, our promotional partner for Shoptalk in Las Vegas and Barcelona. About Maryam:“Mary” is a serial entrepreneur and the proud CEO of Bambuser. She took over as CEO of Bambuser in 2018 post-IPO and is the brain behind the company's successful transformation to becoming the world's first truly global Live Shopping SaaS provider. Maryam has extensive experience within the media and startup industry with a proven track record in entrepreneurship, sales and marketing. She has held various executive positions in numerous corporations and has founded or co-founded a number of successful businesses. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Retail Exchange podcast
The Interview: Shein Global Head of Strategy, Peter Pernot-Day

The Retail Exchange podcast

Play Episode Listen Later Jun 19, 2024 17:54


In this episode of The Interview Series, host Karl McKeever is joined in conversation by Peter Pernot-Day, Head of Global Strategy & Corporate Affairs at Chinese fast-fashion brand, Shein.One of the world's fastest growing apparel retailers, Peter shares an insight into the brand's unique on-demand business model and its explosive growth, with rumours continuing to swirl about a potential flotation on the London Stock Exchange.Recorded at Shoptalk Europe.

Remarkable Retail
Remarkably Global with Javier Figar, Chief Retail Officer, Tendam

Remarkable Retail

Play Episode Listen Later Jun 18, 2024 44:30


In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale. Javier helps us understand what makes Tendam unique and how their portfolio has grown through a mix of organic growth and acquisitions. He also shares his valuable leadership insights gleaned from his diverse background and having worked and lived in eight different countries. We also learn about Tendam's expansion plans and potential IPO later this year.But first we kick things off with Steve's reflections on his time in Singapore attending the NRF APAC Big Show, before shifting into our usual dissection of the week in retail news. We start with a fast-paced review of the latest US monthly sales figures. Then we try to make sense of WHP's plans to acquire yet another retailer (this time it's Express) out of bankruptcy before moving on to wonder whether the multi-year growth of dollars stores has hit a wall. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The CPG Guys
Shoptalk Europe Omnichannel Retail Recap with The FMCG Guys & The CPG Guys

The CPG Guys

Play Episode Listen Later Jun 12, 2024 59:43


The CPG Guys and FMCG Guys collaboratively recap the recently concluded Shoptalk Europe conference. Sri Rajagopalan & Daniel Torres Dwyer attended the conference LIVE and are interviewed by CPGGUYS co-host Peter VS Bond as he digs deep on trends, retail participation and what's next.Follow Sri Rajagopalan on Linkedin : https://www.linkedin.com/in/sri-rajagopalan-09a0062/ Follow Daniel Torres Dwyer on Linkedin : https://www.linkedin.com/in/danieltorresdwyer/ CPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comNextUp Website: http://NextUpisnow.org/cpgguysRetailWit Website: http://retailwit.comRhea Raj's Website: http://rhearaj.comKavita's podcast: Spotify   AppleDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent. CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.

BRAVE COMMERCE
Kellanova's Loretta Franks on How Better Data Leads to Bigger Possibilities Live from Shoptalk Europe

BRAVE COMMERCE

Play Episode Listen Later Jun 11, 2024 23:25


Loretta Franks, Global Chief Data & Analytics Officer at Kellanova, started her career at Kellogg's seventeen years ago. Thanks to a recent spinoff, she now works at a company with a 118 year legacy that is also a start-up. In this conversation, recorded live on June 4th, 2024 at Shoptalk Europe in Barcelona, Loretta shares the experience of managing IT through the separation of Kellonova from WK Kellogg Co as well as how she successfully leads a data and analytics organization across 180 countries and an extensive array of product categories.In spinning off Kellanova, Loretta oversaw the transition of 300 different IT systems, the creation of 7K+ individual user IDs, and did so while maintaining the supportive and fun culture that kept her at the company for so many years. The success of these transitions required that all bets were off as far as silos “We had a job to do and that was to make sure that we continued to supply our customers, continued to delight our consumers, and continued to keep running the business.”Despite the 118 year legacy of the Kellogg's brand, Kellanova is facing the future with a startup mentality and this perspective shift also triggered a cultural shift. The company added courage to its key values of accountability and integrity and they shaped their strategy in order to differentiate, drive and deliver. When it comes to data and analytics in particular, Loretta focuses on the business need or problem and backs their processes, tools, and goals into those needs. Every day requires thoughtful prioritization to meet the needs of so many brands across so many markets. Loretta balances speed, risk and value in order to help her team address organizational needs and assess new opportunities successfully. She emphasizes the need for strong partnerships to succeed in a cross-functional role.Key Takeaways:Focus on what you are trying to achieve and finding the right solution for itIn a time of change, transparency and teamwork are the keys to successLook after your talent and ensure they have a career path Hosted on Acast. See acast.com/privacy for more information.

Remarkable Retail
Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital

Remarkable Retail

Play Episode Listen Later Jun 11, 2024 53:31


In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews.First up is c, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. We also learn about the company's strong commitment to sustainability and how smaller new stores formats are helping IKEA get closer to the customer.Then Sarah Engel, President of January Digital, joins us fresh off the stage interviewing LJ on Shoptalk Europe's main stage. She reflects on their conversation before giving us her thoughts on how the digital landscape continues to evolve and what's important globally as brands look to the future.We kick things off with some quick reflections on Shoptalk Europe as well as some remarkable experiences from Steve's time in Bangkok.Then we do our usual unpacking of the most important retail news of the week starting with the first interest rate cuts since 2019, body cams being used to cut theft at TJX, updated Forrester e-commerce growth rates, and earnings from Lululemon (meh) and Victoria's Secret (yuck).References in the podcast:Central Embassy (Bangkok luxury mall)Gaggan (Asia's #1 restaurant)Leaders Leap FREE audiobook offer (US and UK only). Buy the hardcover and send your receipt to leadersleap@sageberryconsulting.com and we will send you a code for a free download of the Audible version of Steve's newest bestseller. Offer expires June 21, 2024. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Omni Talk
Fast Five Shorts | Canary In The Kohl's Mine?

Omni Talk

Play Episode Listen Later Jun 7, 2024 3:37


In the latest edition of Omni Talk's Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Latest Earnings Are The Canary In The Kohl's Mine? For the full episode head here: https://youtu.be/VZN770YxL6g

Omni Talk
Fast Five Shorts | Is This The End Of Automated Microfulfillment?

Omni Talk

Play Episode Listen Later Jun 7, 2024 3:32


In the latest edition of Omni Talk's Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If The Takeoff Chapter 11 News Is The End Of Automated Microfulfillment? For the full episode head here: https://youtu.be/VZN770YxL6g

Omni Talk
Fast Five Shorts | Buy Or Sell: Walmart Realm?

Omni Talk

Play Episode Listen Later Jun 7, 2024 4:57


In the latest edition of Omni Talk's Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: If They're Buying Or Selling: Walmart Realm? For the full episode head here: https://youtu.be/VZN770YxL6g

Omni Talk
Fast Five Shorts | We'll Have What Abercrombie Is Having

Omni Talk

Play Episode Listen Later Jun 7, 2024 4:56


In the latest edition of Omni Talk's Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: How They'll Have What Abercrombie Is Having For the full episode head here: https://youtu.be/VZN770YxL6g

Omni Talk
Fast Five Shorts | Amazon Adds Grubhub To Amazon Prime

Omni Talk

Play Episode Listen Later Jun 7, 2024 4:53


In the latest edition of Omni Talk's Retail Fast Five live from Shoptalk Europe, sponsored by the A&M Consumer and Retail Group, Avalara, Mirakl, Ownit AI and Sezzle Chris Walton and Anne Mezzenga discuss: Amazon Adding Grubhub To Amazon Prime For the full episode head here: https://youtu.be/VZN770YxL6g

Omni Talk
Shoptalk Europe 2024 Key Takeaways | Rapid Fire

Omni Talk

Play Episode Listen Later Jun 5, 2024 41:11


Live from the Shoptalk Europe stage, Omni Talk's Chris Walton and Anne Mezzenga recap the key takeaways from all three days of the conference with Shoptalk's very own Ben Miller and Zahra Mohamed, all in rapid fire style, and allocating no more than 4 minutes per topic! Highlights include: - The overall state of European Retail - How real is the concept of "Unified Commerce" - Is AI overhyped? Underhyped? Or properly hyped? - The power of brand - Retail Media -- is it all it's cracked up to be? - And, of course, our biggest surprises from the conference and much, much more! Music by hooksounds.com

Omni Talk
Pandora VP AI & Innovation On Omnichannel Excellence, Data Quality & AI Deployment | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 15:54


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Baltazar Ozonek, VP of AI & Innovation at Pandora, the world's largest jewelry company, shares insights on unlocking the value of data and AI in an omnichannel retail environment. With a focus on customer experience and brand alignment, Baltazar discusses the importance of data quality, AI deployment, and personalization across all channels. Discover how Pandora is navigating the challenges of legacy tech and leveraging its vertically integrated supply chain as a competitive advantage. Baltazar also delves into the critical components of successful AI implementation, including data requirements, tech requirements, and people capabilities. Learn about the significance of measuring incremental gains, avoiding diminishing returns, and ensuring true revenue uplift when deploying AI solutions. Baltazar emphasizes the need for a pragmatic approach that balances commercial opportunity with the complexity of AI models.

Omni Talk
Brico Dépôt's Caroline Welsh On Rapid E-commerce & Marketplace Launch | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 13:52


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio from Shoptalk Europe, Caroline Welsh, Customer Digital and Trading Board Director at Brico Dépôt (part of the Kingfisher Group), shares insights on the company's remarkable journey in launching an e-commerce website in just eight days and a marketplace in three months during the COVID-19 pandemic. Caroline also discusses her role in overseeing merchandising, advertising, loyalty, pricing, and customer data to create exceptional omnichannel experiences. Discover how Brico Dépôt stays true to its purpose while expanding its assortment, leveraging store colleagues' expertise, and fostering partnerships. Caroline also emphasizes the importance of clearly defining the MVP to move quickly and efficiently. Looking ahead, Caroline highlights the critical need for attracting future trade professionals and increasing female representation in the home improvement industry. She also touches on the importance of sustainability and how Kingfisher Group is supporting apprenticeships to build a strong workforce.

Omni Talk
Hugo Boss EVP On Digital Product Discovery, Social Commerce, & The Metaverse | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 9:46


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Dr. Jan Philippe Wintjes, Executive Vice President Global Omnichannel, Hugo Boss, shares insights on the company's approach to omnichannel retail, digital product discovery, and exploring new frontiers like Web 3 and the metaverse. With over 20 years of experience in the fashion industry, JP oversees a wide range of responsibilities, including retail, e-commerce, app development, loyalty programs, customer relationship management, and merchandising. JP discusses the importance of creating engaging and exciting customer journeys across various touchpoints, from retail stores to online platforms. He emphasizes the role of digital product discovery in promoting brands through social media, live shopping, and 360-degree product visualization. Discover how Hugo Boss is leveraging innovative technologies like AI and logistics to enhance operational efficiency and profitability while maintaining an entrepreneurial mindset to test and learn new concepts, such as their successful Roblox collaboration.

Omni Talk
Sonae MC's Head Of Ecosystem On Omnichannel Partnerships & Customer Expectations | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 13:09


In this exclusive interview from the Walmart Commerce Technologies Studio at Shoptalk Europe, Bruno Mourão, Head of Ecosystem at Sonae MC, shares insights on the company's approach to omnichannel retail, partnerships, and meeting customer expectations. Sonae MC, a leading Portuguese grocery retailer with a strong presence in both physical stores and e-commerce, is focusing on expanding its ecosystem beyond grocery to include food, health and wellness, loyalty, medical services, and marketplaces. Bruno discusses the company's journey from hypermarkets to supermarkets, convenience stores, and franchising models, as well as its efforts to consolidate omnichannel services like click and collect, curbside pickup, and quick commerce. He also touches on the growing importance of retail media and the need for consistency in delivering on customer promises. Discover how Sonae MC is navigating the evolving retail landscape and fostering partnerships with brands and local businesses to better serve Portuguese consumers in this engaging conversation.

Omni Talk
Walmart Commerce Technologies' Head of Product Strategy On Retail Tech Innovation | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 13:13


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Sanjeeth Cherian, Head of Product Strategy and Business Operations at Walmart Commerce Technologies, shares insights on the company's journey to offer innovative retail technology solutions to retailers worldwide. As part of the founding team, Sanjeeth discusses the challenges and opportunities of building a SaaS platform that leverages Walmart's extensive experience in e-commerce, store operations, and supply chain. Sanjeeth highlights the importance of customer feedback in shaping product development and the key benefits of their offerings, such as route optimization, which addresses supply chain disruption, cost reduction, and carbon footprint reduction while providing flexibility to retailers. Discover how Walmart Commerce Technologies is positioning itself within the retail tech ecosystem and driving digital transformation through a platform play approach in this engaging conversation. Sponsored Content

Omni Talk
Holland & Barrett CTO On AI, Data & Omnichannel Transformation In Health Retail | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 14:56


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe. Sathya Nandakumar, CTO at Holland & Barrett, shares insights on the company's digital transformation journey and the role of AI in the health and wellness retail sector. Holland & Barrett, a leading retailer of vitamins, supplements, and healthy food, is focusing on leveraging technology to enhance personalization and to improve its customer experiences across its omnichannel ecosystem. Nandakumar discusses the importance of a comprehensive AI strategy, highlighting the potential applications of generative AI in search, content creation, and personalization. She also emphasizes the significance of data as the foundation for machine learning, customer insights, and CLV optimization. Discover how Holland & Barrett is navigating the digital landscape, driving omnichannel excellence, and empowering store colleagues to deliver exceptional customer experiences in this engaging conversation.

Omni Talk
Diageo's Chief Digital Commerce Director On Omnichannel Retail Personalization | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 9:54


In this exclusive interview recorded live from the Walmart Commerce Technologies Podcast Studio from Shoptalk Europe 2024, Nikki Sale, Chief Digital Commerce Director at Diageo, shares insights on the company's digital transformation journey and omnichannel retail strategies. Diageo, known for iconic brands like Johnnie Walker, Baileys, and Guinness, is focusing on creating personalized and seamless consumer experiences across both physical stores and online platforms. Nikki discusses the importance of breaking down organizational silos and achieving alignment to effectively deliver omnichannel experiences. She also shares examples of innovative digital tools, such as "What's Your Whiskey," which utilizes flavor print technology to help consumers discover their preferred whiskey tastes. Discover how Diageo is leveraging digital tools and strategies to drive personalization and enhance the customer journey in this engaging conversation.

Omni Talk
Kingfisher's Chief Digital Director On AI, Marketplaces & Omnichannel Retail | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 9:42


In this exclusive interview recorded live from the Walmart Commerce Technologies Studio at Shoptalk Europe, Marc Vicente Sala, Chief Digital Director at Kingfisher PLC, shares insights on the company's digital transformation and omnichannel journey. Kingfisher, a leading home improvement retailer with brands like B&Q, Screwfix, Castorama, and Brico Dépôt, is focusing on harnessing the power of AI, marketplaces, and retail media to enhance customer experiences. Marc Vicente discusses the importance of organizing and leveraging customer data to enable effective AI implementation, including algorithmic AI for forecasting and demand planning, as well as generative AI for catalog improvement and image quality enhancement. He also highlights the growing significance of marketplace business models and their synergy with retail media, allowing sellers to gain visibility and monetize through performance-based strategies. Discover how Kingfisher is navigating the digital landscape and driving omnichannel retail innovation in this engaging conversation.

Omni Talk
JD Sports' Chief Digital Officer On Expansion & Omnichannel Retail Transformation | Shoptalk Europe

Omni Talk

Play Episode Listen Later Jun 5, 2024 9:18


In this exclusive interview recorded live from the Walmart Commerce Technologies studio at Shoptalk Europe, Arianne Parisi, Chief Digital Officer at JD Sports, discusses the company's retail transformation journey and omnichannel commerce strategy. As a leading sports fashion retailer, JD Sports is focusing on putting the customer at the center of their operations while expanding their presence in the US market. Parisi shares insights on overcoming legacy systems, achieving cross-channel consistency, and meeting evolving consumer expectations. She emphasizes the importance of building brand awareness and redefining success metrics in the age of omnichannel retail. Discover how JD Sports is navigating the challenges of digital leadership and driving retail innovation in this engaging conversation.

Remarkable Retail
Live from Shoptalk Europe: Physical Experiences Matter Even More in a Digital World

Remarkable Retail

Play Episode Listen Later Jun 4, 2024 41:20


In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience.Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shopping journeys are often split between jobs and joys, errands and experiences, it's never been more important to be sure that brands' physical store investments deliver great customer relevance and powerful differentiation.So we go deep on how the role of stores (and shopping centers) have changed, how some retailers adapted quickly, and others failed to seize the opportunity, and what it takes to makes sure physical retail is contributing to remarkable performance.As usual, we start by unpacking the most important retail news of the week with a focus on the good, bad, and somewhat promising earnings reports from Abercrombie & Fitch, PDD Holdings, Dicks Sporting Goods, Kohl's, Gap, and more. We also explore the lingering impact of inflation in services and the continued expansion of Vuori, one of our favorite remarkable brands.Buying vs. Shopping episodeJoe Kudla interview About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Remarkable On Purpose with Patagonia's Angela Clark

Remarkable Retail

Play Episode Listen Later Jan 23, 2024 45:37


Angela Clark, Patagonia's VP of Digital--and one of retail's most celebrated and experienced e-commerce leaders--joins us to discuss driving digital transformation and how purpose is integral to Patagonia's strategy. She drops a ton of wisdom gleaned from her roles at multiple brands on the leading edge of the digital commerce evolution. In particular, we look at how Patagonia is building on its remarkable success to both build its direct-to-consumer capabilities and continuing to be a leader on climate action.But before our interview we do a bit of humble-bragging, calling attention to our both being named once again to Rethink Retail's Top Retail Expert list. We also announce that Steve will be on stage at both Shoptalk US and Shoptalk Europe, while sharing a special discount code for our listeners (see below).Then it's on to the news of the week, including our take-aways from the NRF Big Show, where retail sales may be headed in the new year, and what to make of Macy's just announced store closings and layoffs, We also lament yet another round of layoffs at Wayfair before celebrating Birkenstock's remarkable first quarter as a public company, We close with our view on Apple's soon to go on sale Vision Pro device. Presented by Celonis.Steve's new book--"Leaders Leap: Transforming Your Company at the Speed of Disruption"--will be released March 12th. And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest! About AngelaAngela Clark is an accomplished Digital and Brand Strategist, with expertise in transforming organizations into a digital-first framework. With a passion for sustainability and a deep understanding of the power of digital media, Angela heads the Digital business for Patagonia, where she spearheads the development of strategies and processes to support the company's mission to save the home planet. Her ability to blend creativity, strategic thinking, and a deep understanding of digital landscapes makes her a valuable asset to the brands, having worked for some of the most iconic American brands, like Levi Strauss, True Religion and Pottery Barn. Her impressive track record, coupled with her passion for the outdoors and commitment to sustainability, makes her an inspiring figure in the business world.About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the forthcoming Leaders Leap: Transforming Your Company at the Speed of Disruption , which will be published in March 2024 and is now available for pre-order at book retailers everywhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc  is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice, a keynote speaker around the world and consumer growth consultant.   He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career.  Michael is the producer and host of a network of leading podcasts including Canada's top retail industry podcast,   The Voice of Retail, plus  Global eCommerce Leaders podcast, and The Food Professor , Canada's top food industry podcasts and one of the top management podcasts in the nation according to Apple, with Dr. Sylvain Charlebois.    You can learn more about Michael  on  LinkedIn. Be sure and check out Michael's Last Request Barbecue,  his YouTube BBQ cooking channel!

The CPG Guys
Shoptalk Europe 2023 Recap with Bryan & PVSB

The CPG Guys

Play Episode Listen Later May 13, 2023 40:39


In this episode, CPG Guys hosts Bryan & PVSB recap their impressions from attending Shoptalk Europe 2023 in Barcelona Spain.Topics the CPG Guys cover:1) Generative AI & Chat GPT2) Metaverse3) Retail Media beyond Amazon4) What happened to China as a focus market?5) Shoptalk Meetups6) Brands appeared in force7) In-store Retail Media8) Amazon's pan-European data lake9) Sustainability10) Supply Chain & 3PCPG Guys Website: http://CPGguys.comFMCG Guys Website: http://FMCGguys.comCPG Scoop Website: http://CPGscoop.comNextUp Website: http://nextupisnow.org/cpgguysRetailWit Website: http://retailwit.comDISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.  CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual's use of, reference to, or inability to use this podcast or the information we presented in this podcast.