Podcasts about Pimlico Plumbers

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Best podcasts about Pimlico Plumbers

Latest podcast episodes about Pimlico Plumbers

Bish-Bash-Bosh: The No-Nonsense Guide to Business Success with Charlie Mullins, a.k.a 'The Pimlico Plumber', who Sold Pimlico Plumbers for £140 Million to now rise like a Phoenix and Go Again, as Chairman of WeFix London

"The Good Listening To" Podcast with me Chris Grimes! (aka a "GLT with me CG!")

Play Episode Listen Later Mar 22, 2025 72:30 Transcription Available


Send us a textCharlie Mullins, founder of Pimlico Plumbers and now chairman of We Fix London, shares his extraordinary journey from council estate kid to selling his plumbing empire for £140 million and starting again with a new venture.What happens when a working-class kid with no qualifications sells a plumbing empire for £140 million, then decides to start all over again? Charlie Mullins, the unmistakable founder of Pimlico Plumbers (often compared to Rod Stewart), takes us on an exhilarating journey through his remarkable life story - from council estate beginnings to entrepreneurial legend.Charlie's story begins with a chance encounter that changed everything. As a young boy growing up in a rough London neighborhood, he met Bill Ellis - a local plumber with a car, motorbike, nice clothes, and money. That moment planted the seed for what would become a lifelong passion. "Where I am today is due to one guy just explaining to me what he does and how he makes his money," Charlie reflects. This early inspiration shows how powerful visible role models can be for young people seeking a path forward.Despite leaving school at 15 with no qualifications, Charlie built Pimlico Plumbers into London's most recognized service company before selling it for £140 million. But rather than retiring to Marbella, his entrepreneurial spirit couldn't be contained. After a three-year non-compete clause expired, he launched We Fix London in October 2024, determined to outdo his former company with the personal touch and family feel he believes has been lost under corporate ownership. As Charlie puts it with his characteristic directness: "It's all about the relationship, stupid!" His "bish bash bosh" approach prioritizes transparency, quality, and personal service in a world increasingly dominated by automation and AI.Charlie's refreshing philosophy challenges conventional wisdom about success. "You don't need brains to be successful," he insists, championing qualities like drive, enthusiasm, and work ethic instead. His passionate advocacy for apprenticeships and trades offers an alternative narrative to university education: "Get an apprenticeship with a trade, you'll never be out of work and you'll earn loads of money." Ready to fix your future? Charlie Mullins shows it's never too late to rise like a phoenix and build something extraordinary.• How growing up on a council estate motivated Charlie to work hard and create a different life• Boxing as a formative experience that taught discipline and resilience• The value of apprenticeships and trades as pathways to success without academic qualifications• Charlie's philosophy that "a man who never made a mistake never made nothing" If you'd like advice from Charlie about starting or growing a business, reach out through his website or social Tune in next week for more stories of 'Distinction & Genius' from The Good Listening To Show 'Clearing'. If you would like to be my Guest too then you can find out HOW via the different 'series strands' at 'The Good Listening To Show' website. Show Website: https://www.thegoodlisteningtoshow.com You can email me about the Show: chris@secondcurve.uk Twitter thatchrisgrimes LinkedIn https://www.linkedin.com/in/chris-grimes-actor-broadcaster-facilitator-coach/ FaceBook Group: https://www.facebook.com/groups/842056403204860 Don't forget to SUBSCRIBE & REVIEW wherever you get your Podcasts :) Thanks for listening!

Success is a System
WeFix London: Building Beyond Pimlico with Charlie Mullins

Success is a System

Play Episode Listen Later Jan 30, 2025 50:38


Welcome to another powerful episode of “Success is a System” with Mike Greene! Today, we sit down with Charlie Mullins, the legendary entrepreneur who built Pimlico Plumbers into the UK’s most successful plumbing business, exiting for over £150 million. But as they say in football, it’s a game of two halves—and after a short break, Charlie is back, bigger, bolder, and aiming for a billion with his new all-trades venture, WeFix London (W-E-F-I-X). This is far more than just Pimlico 2.0. Charlie has levelled up. He’s not just bringing the best of Pimlico—he’s leapfrogging it. With new systems, cutting-edge tech, a 24/7 multi-trade service, and a relentless focus on quality and customer experience, WeFix is set to disrupt and dominate the trades industry like never before. In this episode, we uncover: ✅ The strategies, systems, and lessons Charlie has taken from Pimlico—and how he’s reinventing them for WeFix ✅ Why standards, branding, and appearance are critical for scaling a trade business ✅ His roadmap to a billion-pound business—and why this time, he’s thinking even bigger ✅ His political ambitions with Reform UK, bringing his no-nonsense, results-driven mindset to local government. Charlie doesn’t just do business—he builds empires. If you’re in trades, business, or entrepreneurship, this is one episode you can’t afford to miss.

The Disruptive Entrepreneur
From Plumber to Millionaire: Why Charlie Mullins Abandoned Labour Britain

The Disruptive Entrepreneur

Play Episode Listen Later Nov 13, 2024 79:15


Take the survey now: https://docs.google.com/forms/d/1iHRZvOly_Q7aprlQBF7n38y0EjgvnHw2OdYII8yQElc/edit?ts=670d0111  Rob is joined by former Pimlico Plumbers founder Charlie Mullins as he shares why he left the UK after Labour's victory and more. From paying £100 million in taxes to building a £150 million business, Charlie doesn't hold back on his views about working from home, immigration, business practices, and Labour's policies. Charlie also shares his controversial takes on employment, apprenticeships, and the current political climate. Charlie REVEALS: How he built Pimlico Plumbers into a £150 million business How he would solve the migration and immigration crisis Why he moved to Spain after Labour's victory, criticising their anti-business policies and approach to unions and benefits  Why he advocates for the immediate sacking of bad employees  How he paid over £100 million in UK taxes before leaving and is also now fighting attempts to remove his OBE  Why he believes working from home is detrimental to business and professional development BEST MOMENTS "I learned in life, you don't follow your drea, follow what's going to be beneficial to you. Follow your future. Dreams don't happen."  "The best time to sack someone is when you first think about getting rid of them." "Staff is the worst thing in business, but it's also the best thing." "For a youngster, once you've got a job, that's when you grow up. That's when you become part of society. That's when you start contributing and you get something out of it."  VALUABLE RESOURCES https://robmoore.com/ bit.ly/Robsupporter   https://robmoore.com/podbooks  rob.team Episode Sponsor - AG1 Claim your exclusive offer of AG1 at the link below drinkag1.com/disruptors ABOUT THE HOST Rob Moore is an author of 9 business books, 5 UK bestsellers, holds 3 world records for public speaking, entrepreneur, property investor, and property educator. Author of the global bestseller “Life Leverage” Host of UK's No.1 business podcast “The Disruptive Entrepreneur” “If you don't risk anything, you risk everything” CONTACT METHOD Rob's official website: https://robmoore.com/  Facebook: https://www.facebook.com/robmooreprogressive/?ref=br_rs LinkedIn: https://uk.linkedin.com/in/robmoore1979 See omnystudio.com/listener for privacy information.disruptive, disruptors, entreprenuer, business, social media, marketing, money, growth, scale, scale up, risk, property: http://www.robmoore.com

London Property - Home of Super Prime
Wealthy Democrats Flock to London Real Estate After Trump's Election Win; Co-Living Firms and Super Rich Dynamics

London Property - Home of Super Prime

Play Episode Listen Later Nov 11, 2024 5:36


Send us a textWealthy Democrats Flock to London Real Estate After Trump's Election WinFollowing Donald Trump's recent election victory, a notable trend has emerged: affluent Democrats are increasingly purchasing luxury homes in London. Becky Fatemi of Sotheby's International Realty and Marco Previero of R3Location have reported significant upticks in inquiries and relocations from wealthy Americans. These buyers are seeking a "safety net" due to their opposition to Trump's policies. High-end rental properties are particularly in demand, as many are opting to rent due to the urgency of their moves and high stamp duty taxes on property purchases. Despite recent tax changes, including increased stamp duties and the end of favorable tax regimes for non-domiciled individuals, London remains a prime destination for these buyers.Are the Super Rich Really Abandoning Britain?Charlie Mullins, a notable figure who sold Pimlico Plumbers for £145 million, announced his departure from the UK, citing inheritance tax as a primary reason. Mullins' move is part of a broader trend where high-net-worth individuals (HNWIs) are considering leaving the UK. Henley & Partners estimate a net loss of 9,500 HNWIs this year, driven by factors such as the end of the non-dom regime, tighter inheritance tax relief, increased national insurance costs, and high stamp duties on second homes. Despite the complexity and personal considerations involved in relocating, wealth managers report increased client interest in moving to destinations like Singapore, Jersey, Switzerland, and the Middle East. While actual departures remain limited, the discussion around relocation continues to grow.Co-Living Firms Set to Revolutionize the Housing MarketProminent co-living companies have launched a campaign to promote their innovative rental housing model to local authorities, national policymakers, and investors. Co-living, which focuses on community, affordability, and convenience, offers private and communal spaces such as shared kitchens, coworking areas, gyms, and lounges. Rents typically include bills, and tenancy contracts are more flexible than traditional rentals. The 'Why Coliving' campaign, led by Conscious Coliving, features participants like urbanbubble, VervLife, and HUB. Supported by the British Property Federation, CBRE, and Cascade Communications, the campaign includes multimedia content and industry events to showcase how co-living can align with housing goals and provide benefits to various stakeholders.Tom Ford Makes Largest UK Property Purchase of 2024Tom Ford has made headlines with his purchase of a property in London's upscale Chelsea district for £80 million ($104 million), marking the largest residential real estate transaction in the UK for 2024. The property, a white stucco-fronted mansion in a garden square between Hyde Park and the River Thames, adds to Ford's extensive real estate portfolio, valued at over $300 million. This acquisition follows Ford's sale of a home in Regent's Park, as he anticipates new government tax hikes on high-value properties. Ford's portfolio includes notable properties such as Jacqueline Kennedy Onassis's former Hamptons estate, a Palm Beach mansion, and Halston's former Manhattan townhouse. Since retiring from fashion, Ford has shifted his focus to his impressive real estate investments.Maximize your property wealth with London Property. Turn challenges into opportunities. With expert knowledge and reach, we tackle the complexities and inefficiencies of the property market with you.

The Trawl Podcast
Ep 183: Starmer donor drama & moaning millionaires...

The Trawl Podcast

Play Episode Listen Later Sep 21, 2024 44:22


Uh oh... We thought we were done with dodgy donor activity, but there are question marks over Keir Starmer's wife, Victoria being in receipt of some dresses from a very well-to-do Labour donor. Jemma and Marina discuss the terrible optics and nuance around the matter, while agreeing wholeheartedly that Tories coming out to try and claim the moral high-ground can ABSOLUTELY DO ONE.The ladies move onto why we need a new system whereby our democracy isn't for sale to the highest bidder and discuss cases where one might need a new work wardrobe to be funded - cue Jemma's hideous dress story! And there's a clip from one MP who certainly would not accept any gifts of new apparel - no prizes for guessing who.Then it's onto moaning millionaires, more specifically: Charlie Mullins (or Poundland Rod Stewart as he's also known) who founded Pimlico Plumbers. Poor Charlie is so devastated by Labour tax rises that haven't yet been announced, that he's taken to every media platform to complain and tell us he's leaving the UK - which begs the question: why is he still here?The ladies chat about the argument that higher taxes for the wealthy will lead to brain drain, and discuss the actual impact this will have when experts have crunched the numbers. Newsflash: we'll be ok. Thank you for sharing and do tweet us @MarinaPurkiss @jemmaforte @TheTrawlPodcastPatreonhttps://patreon.com/TheTrawlPodcastYoutubehttps://www.youtube.com/@TheTrawlTwitterhttps://twitter.com/TheTrawlPodcastCreated and Produced by Jemma Forte & Marina PurkissEdited by Max Carrey

SEO Is Not That Hard
Exact Match Domains - good or bad?

SEO Is Not That Hard

Play Episode Listen Later Sep 18, 2024 14:54 Transcription Available


Send us a textEver wondered if the words in your domain name still matter for SEO? Join me, Ed Dawson, as we dissect the journey of exact match domains (EMDs) and their evolving role in search engine optimization. We'll pull back the curtain on how EMDs once ruled the SEO landscape until Google's pivotal 2012 update reshaped the rules. You'll get the lowdown on how Google now integrates EMDs into its ranking system without giving them undue credit, smashing common myths, and revealing that EMDs, paired with high-quality content, can still be a winning strategy.In this episode, we also dig into the strategic play of using keywords in domain names, especially for local SEO and rank and rent websites. Learn why descriptive, location-based domains might just be your secret weapon for climbing the search ranks, even if your site is light on content. We'll navigate the tricky waters of domain availability and brand building, offering you actionable advice and real-world examples like broadband.co.uk and Pimlico Plumbers. Whether you're a seasoned SEO pro or just starting out, this episode is packed with insights to help you leverage your domain name for maximum impact.SEO Is Not That Hard is hosted by Edd Dawson and brought to you by KeywordsPeopleUse.comYou can get your free copy of my 101 Quick SEO Tips at: https://seotips.edddawson.com/101-quick-seo-tipsTo get a personal no-obligation demo of how KeywordsPeopleUse could help you boost your SEO then book an appointment with me nowSee Edd's personal site at edddawson.comAsk me a question and get on the show Click here to record a questionFind Edd on Twitter @channel5Find KeywordsPeopleUse on Twitter @kwds_ppl_use"Werq" Kevin MacLeod (incompetech.com)Licensed under Creative Commons: By Attribution 4.0 Licensehttp://creativecommons.org/licenses/by/4.0/

London Property - Home of Super Prime
UK's Housing Market Faces Uncertainty: Wealthy Exodus, Stamp Duty Reforms, Rental Crisis, Property Wealth, and SDLT Refunds

London Property - Home of Super Prime

Play Episode Listen Later Sep 9, 2024 9:38


Send us a textCharlie Mullins Sells London Penthouse and Leaves UK Over Tax ConcernsCharlie Mullins, founder of Pimlico Plumbers, is selling his £12 million penthouse and moving abroad due to concerns about future tax hikes under a Labour government. Mullins, who sold his business for £145 million in 2021, plans to divest all UK assets but will launch a new family-run plumbing business in the UK once his non-compete clause expires.Calls for Stamp Duty Reform Ahead of 2025 Threshold ChangesCoventry Building Society is urging the government to reform Stamp Duty ahead of planned threshold changes in 2025. The tax-free threshold will drop from £250,000 to £125,000, significantly increasing costs for homebuyers. The Society argues this will force buyers to borrow more, pushing for relief in the upcoming October Budget.Rightmove Data Highlights Rental Market CrisisRightmove reports a record number of former rental properties entering the sales market, exacerbating the rental crisis as demand vastly outstrips supply. With landlords selling off properties amid potential Capital Gains Tax hikes, the National Residential Landlords Association (NRLA) is calling for tax reforms to support the Buy-to-Let sector and protect renters.UK Property Equity Hits Record £5.7 TrillionTotal property equity in the UK has reached a record £5.7 trillion, driven by rising house prices. Older homeowners hold a significant portion of this wealth, and the Equity Release Council urges policymakers to consider how this equity can be used to support retirement incomes and the broader economy.HMRC Updates Guidance on Stamp Duty RefundsHMRC has issued new guidance for property owners on how to apply for a refund of higher-rate Stamp Duty Land Tax (SDLT) when selling additional properties. The update clarifies eligibility criteria and the application process, providing relief for homeowners who sold their main residence after purchasing a second property.Maximize your property wealth with London Property. Turn challenges into opportunities. With expert knowledge and reach, we tackle the complexities and inefficiencies of the property market with you.

The New European Podcast
Charlie Mullins: Brexit, Business and Nigel Farage

The New European Podcast

Play Episode Listen Later Aug 16, 2024 38:42


Charlie Mullins is the founder of Pimlico Plumbers and despite his challenging upbringing, has managed to build a highly successful business. He is a big supporter of remain, but despite being an ardent opponent of Brexit, has now decided to back Reform, led by Nigel Farage.In his conversation with The Two Matts, Mullins' discusses his political views and his admiration for Nigel Farage. He also explains his decision to leave the country after Labour were voted into power and tells the Matts about his passion for boxing and the need for more apprenticeship schemes.Subscribe to The New European: https://www.theneweuropean.co.uk/2matts Hosted on Acast. See acast.com/privacy for more information.

TNT Radio
The Muckrakers with Andrew Eborn, Charlie Mullins OBE & Vicky Pryce - 24 June 2024

TNT Radio

Play Episode Listen Later Jun 24, 2024 55:45


GUEST 1 OVERVIEW: Charlie Mullins OBE is an entrepreneur, media commentator, columnist and founder of Pimlico Plumbers. He's the archetypal entrepreneur having started Pimlico Plumbers from scratch in 1979 and building it into a multi-million-pound enterprise, which he sold in 2021 for more than £140 million. X: @CharlieM_OBE https://www.charliemullinsobe.com/ GUEST 2 OVERVIEW: Vicky Pryce is Chief Economic Adviser and a board member at the Centre for Economics and Business Research (CEBR). She was previously Senior Managing Director at FTI Consulting, Director General for Economics at the Department for Business, Innovation and Skills (BIS) and Joint Head of the UK Government Economic Service. Before that she was Partner and Chief Economist at the accounting and consulting firm KPMG after senior economic positions in banking and the oil sector. X: @realVickyPryce

Success is a System
Charlie Mullins: The £150Million Plumber

Success is a System

Play Episode Listen Later Aug 1, 2023 65:11


Welcome to the new episode of success is a System with Mike Greene. This weeks guest requires no detailed introduction, he's the most famous and outspoken plumber in the world.... the straight talking founder of Pimlico Plumbers, Charlie Mullins! Find out how Charlie went from council estate to Westminster Penthouse by building his business on solid grounds full of personal touches, learned wisdom and clever systems that led to his huge multi million pound exit. From Business to Boxing and Education to Vans - Mike and Charlie discuss the finer details around systems for success, trade stories and have a good laugh along the way. Tune in now for an unforgettable episode of Success is a System! #plumbing #plumbingandheating #entrepreneur #businesstips #podcast https://www.tiktok.com/@sias_business_mentoring https://www.instagram.com/mikegreene_success_is_a_system/ https://www.linkedin.com/in/mikegreenemg/

Stripping Off with Matt Haycox
The Founder of Pimlico Plumbers! Podcast w/Charlie Mullins

Stripping Off with Matt Haycox

Play Episode Listen Later Jul 7, 2023 32:17


Tell us what you like or dislike about this episode!! Be honest, we don't bite!For new viewers and listeners, this repeat episode of The Matt Haycox Show originally aired on 10th May 2019, with guest Charlie Mullins. Recently, it's been in the news that Charlie Mullins has sold his 90% stake in his business Pimlico Plumbers to the US home services group Neighborly. The deal is expected to be worth between £125m and £145m. This episode was recorded before this deal.—Thanks for watching!SUBSCRIBE NOW FOR MORE TIPS—WebsiteInstagramTik TokFacebookTwitterLinkedIn—LISTEN TO THE PODCAST!SpotifyApple—Who Is Matt Haycox? - Click for BADASS TrailerAs an entrepreneur, investor, funding expert and mentor who has been building and growing businesses for both myself and my clients for more than 20 years, my fundamental principles are suitable for all industries and businesses of all stages and size.I'm constantly involved in funding and advising multiple business ventures and successful entrepreneurs.My goal is to help YOU achieve YOUR financial success! I know how to spot and nurture great business opportunities and as someone who has ‘been there and got the t-shirt' many times, overall strategies and advice are honest, tangible and grounded in reality.

Trade Mastermind: Trade Secrets Podcast
”The Incredible Story Of How I Sold My Business For £150 million” - Charlie Mullins

Trade Mastermind: Trade Secrets Podcast

Play Episode Listen Later Jul 6, 2023 58:30


In this captivating podcast, Charlie takes us on a thrilling rollercoaster ride through his entrepreneurial adventures, revealing the secrets behind his extraordinary success. From humble beginnings to building a multi-million-pound empire with Pimlico Plumbers, Charlie shares his insights, experiences, and invaluable lessons learned along the way. With candid storytelling and a dose of wit, he recounts the challenges, triumphs, and pivotal moments that shaped his entrepreneurial spirit.  

The Steven Sulley Study Podcast
Business Maestro Charlie Mullins On How He'd Fix The State of The Country

The Steven Sulley Study Podcast

Play Episode Listen Later Apr 26, 2023 66:28


Steven talks once more to Charlie Mullins OBE, the founder of Pimlico Plumbers, London's largest independent plumbing company, about his life in business, the life-changing, nine figure exit he achieved when he sold the company, what matters more to him - the OBE status or the fortune he's built - when to be ruthless in business and what the future holds for one of Britain's most successful business minds. KEY TAKEAWAYS Honours are incredible to receive, but they don't pay the bills. Always look out for the money before you go seeking awards. Money keeps you company throughout life. It's fine to be sharp in business, but you don't have to be mean to people. Treat the world well and it'll treat you well in return. Promoting yourself is vital. It's no good offering the best service out there if no one knows you exist. There's a reason why the most successful shops are on the high street. It's all about recognition. Work on retaining customers. It's the stalwart customers who help businesses through tougher times. Word of mouth will follow, which will grow the business in itself. The idea of providing a valuable service isn't new. Charlie's own viewpoint on this, though, is in the finesse. His employees are smart, courteous, punctual and always make sure the customer feels taken care of. It is this strategy that has led to his becoming so successful. There's no denying that the current government has a tough job ahead. There doesn't seem to be any backbone or strength in politics these days. We need a return to honesty. BEST MOMENTS 'My eye is always on the ball and looking for something new' 'The OBE is lovely but it doesn't pay the bills' 'I love a level playing field' 'Whoever gets in as Prime Minister has a really tough job' VALUABLE RESOURCES The Steven Sulley Study        ABOUT THE HOST The Steven Sulley Study is my take on success. My view is you should have multiple focuses to be a well-rounded individual. Success shouldn't be just one thing like money, for example, it should also consist of a healthy fit lifestyle and thriving relationships. As a person who has made a success in life and also made huge cock-ups I feel I can offer suggestions and tips on how to become successful or at least start your pursuit. My 'Study' has taken resources from reading and education plus being around, my perception, of successful people and I, know a lot of successful people from all walks of life. My 'Study' coming from my experiences in business, investing, sales (my core background), training, boxing and education has enabled me to become well rounded and successful and I will help you in these key areas too. CONTACT METHOD InstagramThis show was brought to you by Progressive Media

The Deal Maker by Liam Ryan
How To Build A Business Worth Over £140 Million - Charlie Mullins OBE Shares All

The Deal Maker by Liam Ryan

Play Episode Listen Later Apr 23, 2023 28:59


Liam is joined by the founder of Pimlico Plumbers, Charlie Mullins OBE - who sold the company in 2021 for a sum in excess of £140 million! Charlie shares the business secrets and the values he's held close to his chest throughout his long and varied career - the techniques and strategies he's used to create a world-beating business and a life-changing exit. KEY TAKEAWAYS If anyone gets into business at a young age, and is lucky enough to see what they want to do for a career, they should follow it wholeheartedly. The main needs of the customer are always value for money and quality of service. People will always pay for quality. To be successful in business, you need to expand your workforce. By leveraging tasks and responsibilities, you'll create more time that you can use to grow your business. Success doesn't come overnight. Business is a long term investment. Prepare yourself for a long journey. And be prepared to take the failures as well as the successes. If you hit a hurdle, keep on going.  BEST MOMENTS 'I started off at the age of fifteen as an apprentice' 'The more people you employ, the more successful you will be' 'I don't believe in luck in business. It's about taking chances, hard work and enthusiasm'  VALUABLE RESOURCES The Dealmaker Podcast - https://omny.fm/shows/the-deal-maker-by-liam-ryan Assets For Life - https://assetsforlife.co.uk    ABOUT THE HOST You're listening to The Deal Maker podcast with Property Expert, Property Multi Millionaire and Joint World Record Holder Liam J. Ryan. If you want to become a master negotiator, close more property deals, become a great salesperson and live a better life then The Deal Maker podcast is for you. Liam is a property investor, business owner and Entrepreneur helping people make more money and live a happier life CONTACT METHOD Instagram - https://www.instagram.com/liamjryanwealth/ Facebook Page - https://www.facebook.com/LiamJRyan.AFL Facebook Personal - https://www.facebook.com/profile.php?id=100010124928017

The Leader | Evening Standard daily
Leader Weekends: How to be a CEO (Deborah Meaden)

The Leader | Evening Standard daily

Play Episode Listen Later Mar 11, 2023 10:47


We all know who Deborah Meaden is - entrepreneur, investor, long-serving Dragon in the den… and environmental campaigner. Deborah's involvement with climate causes go back to her college days, and now it's an increasingly important part of her business. In this episode we talk about: The urgency of the environment crisis and how business needs to react Why she would never work in the oil industry Her selection process for investing in companies Why we shouldn't criticise companies as “greenwashers” The support she believes government should give to SMEs with environmental goals This is a bonus episode taken from our business show How to be a CEO. To hear the full episode click here. Deborah's appearing at our SME EXPO, which is being held at Excel London on April 25th and 26th. Also appearing will be Reggae Reggae Sauce mogul Levi Roots, Pimlico Plumbers founder Charlie Mullins, style guru Trinny Woodall and Biscuiteer Harriet Hastings. Go to SMEXPO.co.uk for free tickets. Hosted on Acast. See acast.com/privacy for more information.

Let’s Talk Money and More
Trailer for #67 Charlie Mullins – What's Your Money Story?

Let’s Talk Money and More

Play Episode Listen Later Dec 6, 2022 0:28


In this last episode in this celebratory mini-series of the podcast, my guest is Charlie Mullins OBE.Charlie is known as Britain's flushest tradesman and the celebrated founder of the celebrated Pimlico Plumbers. Last year, in search of new beginnings he sold his business for a cool £145m.Now the man who was once a former business advisor to David Cameron and George Osborne, is a columnist in the Star newspaper and a talking head for broadcast media on business and political affairs.Since selling his business, Charlie has invested in and become the chairman of Great British Radio - a radio station without any (bad) news bulletins designed to cheer up the nation with its roster of comedy, music and celebrity interviews. He has further expanded his property portfolio and invested in the musical career of his fiancée - the singer songwriter RaRa, who is about to release her debut album.Key TakeawaysFor Charlie, there is a good side and down side about making lots of money. Good, you can do what you want. The downside side, you can lose a lot friends and family.It's important to get apprenticeship at a very young age. We all learn from somebody and starting young is the best time to learn.What helped Charlie transition from being a plumber to a successful business owner, was learning to employ the right people and delegating responsibilities correctly. It's not easy to delegate, but it's all part of making money and growing your business.Another great tip Charlie shared is incentivise people that work for you. They'll feel valued. They will value you, what they do, their clients, and the service that they're getting, which builds up the company reputation, and allows that whole circle to continue.Money doesn't make make you. It only changes you if you allow it to change you.It's important to seek the evidence of what you want to achieve.Opportunities are out there. You can't expect to earn great money if you're not putting yourself out there. Be visible and work hard, it's one of the ingredients of being successful.Connect with Charlie MullinsWebsite https://www.charliemullinsobe.com/Twitter https://twitter.com/CharlieM_OBEInstagram https://www.instagram.com/charliem_obe/Connect with Lesley ThomasJoin the newsletter www.themoneyconfidenceacademy.com/newsletter/FREE Resources www.themoneyconfidenceacademy.com/resources/My website www.themoneyconfidenceacademy.com/Join my Facebook Group www.facebook.com/groups/moneyconfidencecommunityFollow me on Instagram www.instagram.com/lesleythomascoaching/Connect with me on LinkedIn www.linkedin.com/in/lesley-thomas Hosted on Acast. See acast.com/privacy for more information.

Let’s Talk Money and More
#67 Charlie Mullins– What's Your Money Story?

Let’s Talk Money and More

Play Episode Listen Later Dec 6, 2022 54:08


In this last episode in this celebratory mini-series of the podcast, my guest is Charlie Mullins OBE.Charlie is known as Britain's flushest tradesman and the celebrated founder of the celebrated Pimlico Plumbers. Last year, in search of new beginnings he sold his business for a cool £145m.Now the man who was once a former business advisor to David Cameron and George Osborne, is a columnist in the Star newspaper and a talking head for broadcast media on business and political affairs.Since selling his business, Charlie has invested in and become the chairman of Great British Radio - a radio station without any (bad) news bulletins designed to cheer up the nation with its roster of comedy, music and celebrity interviews. He has further expanded his property portfolio and invested in the musical career of his fiancée - the singer songwriter RaRa, who is about to release her debut album.Key TakeawaysFor Charlie, there is a good side and down side about making lots of money. Good, you can do what you want. The downside side, you can lose a lot friends and family.It's important to get apprenticeship at a very young age. We all learn from somebody and starting young is the best time to learn.What helped Charlie transition from being a plumber to a successful business owner, was learning to employ the right people and delegating responsibilities correctly. It's not easy to delegate, but it's all part of making money and growing your business.Another great tip Charlie shared is incentivise people that work for you. They'll feel valued. They will value you, what they do, their clients, and the service that they're getting, which builds up the company reputation, and allows that whole circle to continue.Money doesn't make make you. It only changes you if you allow it to change you.It's important to seek the evidence of what you want to achieve.Opportunities are out there. You can't expect to earn great money if you're not putting yourself out there. Be visible and work hard, it's one of the ingredients of being successful.Connect with Charlie MullinsWebsite https://www.charliemullinsobe.com/Twitter https://twitter.com/CharlieM_OBEInstagram https://www.instagram.com/charliem_obe/Connect with Lesley ThomasJoin the newsletter www.themoneyconfidenceacademy.com/newsletter/FREE Resources www.themoneyconfidenceacademy.com/resources/My website www.themoneyconfidenceacademy.com/Join my Facebook Group www.facebook.com/groups/moneyconfidencecommunityFollow me on Instagram www.instagram.com/lesleythomascoaching/Connect with me on LinkedIn www.linkedin.com/in/lesley-thomas Hosted on Acast. See acast.com/privacy for more information.

Trade Mastermind: Trade Secrets Podcast
How to be a success? Joseph Valente & Charlie Mullins (Birthday Special)

Trade Mastermind: Trade Secrets Podcast

Play Episode Listen Later Oct 30, 2022 66:03


In honour of Charlie Mullins birthday, Join your host Joseph Valente, Winner of BBC The Apprentice & Former CEO of the largest UK independent boiler installation company is joined by former owner of Pimlico Plumbers, Charlie Mullins who sold the company for 110 million!   By listening to this podcast, you will understand exactly how they both went from plumbers on the tools to running large boiler installation companies.    Don't forget to subscribe to be notified of all future podcasts. 

Develop your Construction Business Podcast
Growing a £140m plumbing company with Charlie Mullins

Develop your Construction Business Podcast

Play Episode Listen Later Oct 28, 2022 47:22 Transcription Available


On this weeks episode we have a very special guest, Charlie Mullins, the founder of Pimlico Plumbers,  London's largest independent plumbing company, will talk with us about his story from rags to riches in the hard industry of construction!We will go into the mindset and tactic that Charlie has put together to create what is now the UKs largest plumbing company! If you'd like help growing your business join my private Facebook group -https://m.facebook.com/groups/constructiontradesacceleratorIf you'd like to discuss fast-tracking your results, book in a free call -https://calendly.com/develop-coaching/10-minute-call

Clive Holland on Fix Radio Podcast
Clive Holland Talks British People Lacking Graft, Electric Vans & More

Clive Holland on Fix Radio Podcast

Play Episode Listen Later Sep 1, 2022 62:33


The Big Guy started off the week by asking if tradespeople are thinking of investing in electric vans? He spoke to James Boley of the Society of Motor Manufacturers and Traders and Fix Radio's Electrical show presenter Thomas Nagy on this topic.Then Clive discussed Liz Truss's comments on the British public lacking graft. He spoke to business owner and winner of the 2015 apprentice Joseph Valente , Danny Madden from Madden Builders and an exclusive interview on this podcast with Charlie Mullins, Media personality and founder of Pimlico Plumbers.And to finish off proceedings, The Big Guy discussed 'National Be Late For Something Day'. We asked what were the worst excuses you heard on site or in the work place? Clive spoke to fellow tradespeople, carpenter David Bryne, James From Options Heating and Plumbing and Kye Belmont of Lee Marley Brickwork Ltd.

Trade Mastermind: Trade Secrets Podcast
'Inside The Industry with Britains Richest Plumber' An interview with Charlie Mullins

Trade Mastermind: Trade Secrets Podcast

Play Episode Listen Later May 8, 2022 66:03


Joseph Valente is joined by Charlie Mullins, Britain's Prince of Plumbing, for an exclusive delve inside the industry's biggest secrets.  Mullins left school at the age of 15 with no qualifications and built Pimlico Plumbers, London's largest independent plumbing company, which sold in 2021 for a handsome £140 Million.  Learn how to grow and scale your construction business from one of the most successful entrepreneurs ever in this space.   Book a Strategy Call: https://go.oncehub.com/ttg-freestrategysession www.trademastermind.co.uk    Instagram - https://www.instagram.com/trademastermind TikTok - https://vm.tiktok.com/ZM8KLs5q4/ Facebook Community - https://www.facebook.com/groups/tradecoaching/  Twitter - https://twitter.com/TradeCoaching  LinkedIn - https://linkedin.com/trademastermind

The Steven Sulley Study Podcast
Inspiration Is What Drives The World Forward - with Charlie Mullins

The Steven Sulley Study Podcast

Play Episode Listen Later Apr 26, 2022 62:49


Steven talks to Charlie Mullins OBE, the founder of Pimlico Plumbers, London's largest independent plumbing company. Charlie talks candidly about what drives him, how he's achieved incredible feats in the world of business, the importance of inspiration on the next generation of entrepreneurs, and the personal philosophies that have seen him rise to become one of Britain's most successful and recognisable businessmen. KEY TAKEAWAYS When we see others doing well, it lights the fire inside us - the fire that spurs us onwards on our own journeys into business and life. Inspiration is what drives others to succeed. The world out there is more level than it's ever been. If you have a dream then the only thing holding you back from chasing it is yourself. If you have the drive and ambition to set up a business and take it to the top, you have to realise that it doesn't come easily. You must be prepared to work hard and be in it for the long haul. It can be hard to sometimes switch from the trade of the business itself, to the running of the business. But you need to believe in the people you've chosen to represent you out there. Trust is everything. Learning to delegate is very important. BEST MOMENTS 'I believe that these are the people who drive the world forward' 'Think big, but also think realistic' 'Businesses are not an overnight success - they're for the long haul' 'It changed the image of plumbing. Suddenly everybody started upping their game' VALUABLE RESOURCES The Steven Sulley Study        ABOUT THE HOST The Steven Sulley Study is my take on success. My view is you should have multiple focuses to be a well-rounded individual. Success shouldn't be just one thing like money, for example, it should also consist of a healthy fit lifestyle and thriving relationships. As a person who has made a success in life and also made huge cock-ups I feel I can offer suggestions and tips on how to become successful or at least start your pursuit. My 'Study' has taken resources from reading and education plus being around, my perception, of successful people and I, know a lot of successful people from all walks of life. My 'Study' coming from my experiences in business, investing, sales (my core background), training, boxing and education has enabled me to become well rounded and successful and I will help you in these key areas too. CONTACT METHOD Instagram See omnystudio.com/listener for privacy information.

Employment law update podcast
Ep. 30 - The latest on backdated holiday claims

Employment law update podcast

Play Episode Listen Later Mar 4, 2022 10:57


Charles Pigott and Emma Pattenden discuss the implications of the February 2022 Court of Appeal ruling in Smith v Pimlico Plumbers.

Trade Legends
Trade Legends Special | Charlie Mullins Interview

Trade Legends

Play Episode Listen Later Jan 8, 2022 73:08


PB Plumber & Alex interview a Plumbing Legend. Charlie Mullins founder of Pimlico Plumbers the largest independent plumbing company in the UK. Talks about his life, growing a successful business, his apprenticeship and what it takes to survive nearly going bust.

Trade Legends
B03 | The Charlie Mullins Interview | Plumbing Empire

Trade Legends

Play Episode Listen Later Jan 8, 2022 73:52


PB Plumber & Alex interview a Plumbing Legend. Charlie Mullins founder of Pimlico Plumbers the largest independent plumbing company in the UK. Talks about his life, growing a successful business, his apprenticeship and what it takes to survive nearly going bust. ___ Guests this week: Charlie Mullins

Clive Holland on Fix Radio Podcast
55. Fuel, charges and tool theft.

Clive Holland on Fix Radio Podcast

Play Episode Listen Later Oct 1, 2021 72:14


This week was yet another packed week on The Clive Holland Show– and you can catch the full show Monday to Thursday 2-4 on Fix Radio. Clive has been busy this week, talking the messiest trade on site and tackling tool theft with Greg Smith MP. He also went on to talk through the current fuel shortage with the GMB Union. The big guy also talked us through the extra charges for the trades – like parking and congestion charges with Pimlico Plumbers.

The Andrew Pierce Show
Pimlico Plumbers boss Charlie Mullins on why he might run for mayor

The Andrew Pierce Show

Play Episode Listen Later Sep 22, 2021 34:50


Andrew Pierce speaks to Pimlico Plumbers founder Charlie Mullins on why he sold his company for more than £100 million (and why he might run for mayor), and talks to Alok Alstrom, founder of the Future of Work Institute on new research suggesting working from home could rejuvenate country areas. Plus, how to get through a winter of gas price rises without being ripped off. See omnystudio.com/listener for privacy information.

Wake Up to Money
All back to work?

Wake Up to Money

Play Episode Listen Later Sep 16, 2021 48:28


We take a deeper look at why most staff and bosses say office work won't return full time -hearing from workers, experts and even BT. Plus Sean asks why energy prices are surging. Elsewhere he discusses why there's been a record jump in price rises and whether Charlie Mullins could sell of Pimlico Plumbers

The Andrew Pierce Show
Are the government right to back "No Jab. No Job"?

The Andrew Pierce Show

Play Episode Listen Later Jul 30, 2021 22:40


Andrew Pierce talks to Pimlico Plumbers' CEO Scott Mullins about their "No Jab, No Job" policy – and why the government might be backing it - and speaks to Dr Roland Salmon about Wales and Scotland scrapping self-isolation sooner than England. Plus, Jodie Whittaker is to step down from her role as Dr Who after critics say the show has become too "Woke". See omnystudio.com/listener for privacy information.

Farage: The Podcast
Episode Two

Farage: The Podcast

Play Episode Listen Later Jul 21, 2021 45:05


Listen to episode two of Farage on GB News. Nigel Farage speaks to Amnesty UK's refugee & migrant rights programme director Steve Valdez-Symonds, president of the Association of School and College Leaders Richard Sherriff on more than one million children being told to isolate from school, Dr. Marie Kawthar Daouda from University of Oxford on the Cecil Rhodes statue debate, Pimlico Plumbers founder Charlie Mullins is live in the studio and Nigel answers your questions in Barrage the Farage. See acast.com/privacy for privacy and opt-out information.

Clive Holland on Fix Radio Podcast
38. Nicknames with Eddie The Eagle, Who wants to be a Millionaire, Wednesday wisdom and weird bosses.

Clive Holland on Fix Radio Podcast

Play Episode Listen Later May 21, 2021 50:55


This week was yet another packed week on The Clive Holland Show– and you can catch the full show Monday to Thursday 2-4 on Fix Radio. Clive has been busy this week, talking strange bosses at work and also the best nicknames on site with former Olympian and star behind Hollywood film, Michael ‘Eddie The Eagle' Edwards. He also went on to talk through some midweek wisdom with life coach Hans Schumann, asking what you would tell a younger version of yourself in the trades. The big guy also talked us through National Millionaire Day, talking to Charlie Mullins from Pimlico Plumbers and Business Strategist Tony J Semili. Enjoy

Business Growth Secrets
Getting Off The Tools and Run The Business with Charlie Mullins OBE

Business Growth Secrets

Play Episode Listen Later Apr 29, 2021 54:10


Quitting school may not be beneficial to everybody unless, perhaps, you’re Charlie Mullins OBE. Started dreaming about becoming a plumber at an early age, Charles Mullins OBE had the drive and competitiveness to create one of the most recognized brands in the UK. While he admits, jokingly, that quitting school much later was a regret, his common sense and hard work paid off. In this very light and jolly episode, Charles Mullins OBE tells us his story of how Pimlico rose to what it is today. Charles Mullins OBE is the founder of Pimlico, the largest independent service & maintenance company in the capital. Pimlico’s story has been one of constant improvement and year-on-year growth since its inception in 1979, with returning customers accounting for the majority of the more than 100,000 jobs completed annually. Show Highlights: The beginning of Charlie’s journey into becoming a plumber began at an early age Charlie gets off the tools and steering the ship of his business Importance of enjoying your work The drive, enthusiasm, and will to succeed How Charlie’s company handles its branding What’s the best marketing tool Pilmico have Advantage and benefit of being transparent to the clients  Why Charlie thinks that meetings are a waste of time  What Pilmico has done to maintain the quality of its products and services Avoiding people-pleasing when dealing with employees How Charlie was able to retain clients through the years Links Mentioned: Big Business Events Check out Charlie Mullins OBE’s company, the Pimlico Plumbers

The Jon Gaunt Show
Charlie Mullins. No Jab No Job and Covid passports in pubs.

The Jon Gaunt Show

Play Episode Listen Later Mar 25, 2021 55:48


This is the audio only version of Jon Gaunt's Facebook Live and Youtube TV show from Wednesday March 24 2021. Jon Gaunt and special guest, Charlie Mullins from Pimlico Plumbers to debate his 'No jab no Job policy and Covid Passports. Should we need a Covid passport to get a Pint?  Plus more riots in Bristol do we need to get tougher and why are cops not vaccinated yet?! Jon's TV show is on Monday, Wednesday and Friday at 7 pm on his Facebook page and on Jon Gaunt TV here https://www.youtube.com/channel/UCj8D6iM0mO27Wiz71ddNzHQ?view_as=subscriber Please subscribe @youtube to Jon Gaunt TV Please follow jongaunt on Facebook and Twitter.

Acting Prime Minister
Pimlico Plumbers boss Charlie Mullins on vaccine passports, sacking half the cabinet and marrying Margaret Thatcher

Acting Prime Minister

Play Episode Listen Later Mar 25, 2021 29:54


Pimlico Plumbers owner Charlie Mullins is this week's Acting Prime Minister.He talks to podcast host Paul Brand about why he wants vaccine passports, who he'd sack from the cabinet and why he wants young people to rediscover apprenticeships.He also speaks about his admiration for Margaret Thatcher and why her leadership helped inspire him to become the owner of London's largest independent plumbing company.Remember to like, subscribe, and rate us five stars.

レアジョブ英会話 Daily News Article Podcast
Online Education Center Receives Complaints from Jobseekers

レアジョブ英会話 Daily News Article Podcast

Play Episode Listen Later Feb 3, 2021 2:16


UK-based online education center Train4Jobs has allegedly scammed hundreds of jobseekers. Train4Jobs promoted itself as an online training college where students could acquire new skills, such as plumbing and electrical work, that could help them get hired for jobs. However, instead of receiving actual training and accreditation, enrollees were asked to pay hundreds of pounds every month without learning anything new. People who signed up for courses complained that they were conned by Train4Jobs. According to the students, they were only given course books and modules, which had outdated questions, incomplete answers, and numerous misspellings. One student recounted that he often had to look for answers online because the course books did not provide the information he needed. He added that when he tried calling Train4Jobs to get information about his subject of study, he was told to go to libraries and trade shops to learn more. Ryan Alden, a student who started a Facebook page for other students of Train4Jobs, added that the company threatened to file a defamation lawsuit against him. The victims reached out to online financial website This is Money to air their concerns. This is Money tried to contact Train4Jobs via email but received no response. When This is Money called the number on Train4Job's official website, a service agent said the company had shut down and was no longer accepting applicants. Pimlico Plumbers founder Charlie Mullins said the UK government needs to take action against fraudsters who are using the pandemic to lure people into online education scams. He explained that online colleges such as Train4Jobs do not really produce qualified, employable individuals. He added that most companies would not likely hire graduates of these online courses. Mullins believes the government needs to standardize the trade industry and ensure that people who practice a trade have the appropriate training and certifications.

Build:It
2: Episode 1 - Charlie Mullins

Build:It

Play Episode Listen Later Jan 31, 2021 31:05


On this week's episode of Build:It Andy talks to Britain's most famous plumber Charlie Mullins of Pimlico Plumbers. They discuss apprenticeships, Covid, Brexit, the increase in material and labour rates as well as their rebranding to Pimlico. Find out how Pimlico have coped during Covid and Charlie explains the truth behind his infamous 'no jab no job' comment. There's also an exclusive on a new country Charlie could be setting up in. Plus find out what's getting up Charlie's nose in the hilarious feature 'Builder's Ballache'!

GDPR Weekly Show
GDPR Weekly Show Episode 128 :- Pimlico Plumbers, EDPB Adequacy, Guernsey, Penalties, adtech, Ireland, Hackney election, East Devon, Ministry of Defence, Amey, Data breach ICO, Caixabank, Bonobos, Pixlr, CPRA, Territorial Reach

GDPR Weekly Show

Play Episode Listen Later Jan 24, 2021 43:31


Coming up in this week's episode:  Pimlico Plumbers, Covid19 vaccination and employer's rights, Which countries does the EDPB consider adequate for GDPR? Guernsey and UK GDPR adequacy, GDPR penalties up 39% year on year, ICO reopens adtech investigation, Ireland Government and the Mother and Child homes, Hackney postal electors are asked to register again, East Devon District Council data breach, UK Ministry of Defence sees an increase in data breaches, Amey data breach, When should you report a data breach to the ICO? Caixabank fined 6 million euros, Bonobos data breach, Pixlr data breach, A look at California's CPRA, UK court sets precedent on GDPR territorial reach

Clive Holland on Fix Radio Podcast
23. Charlie Mullins founder of Pimlico Plumbers, James Mills, from Rockwool, Nick Pilgrim from EEBS plus more join Clive Holland..

Clive Holland on Fix Radio Podcast

Play Episode Listen Later Jan 22, 2021 27:47


Another packed week on The Clive Holland Show on Fix Radio, you can catch the full show Monday to Thursday 1-4 on Fix Radio.Nick Pilgrim, Managing Director of EEBS joins Clive to talk all things tax ahead of the looming tax deadline on the 31st January.James Mills product manager for Rockwool spoke about their new green homes grant app.Charlie Mullins founder of Pimlico plumbers came on the show to discuss his no jab no job policily he would like to enforce.Ceri Rush Jones Customer Engagement Manager for North Wales - CITB joined Clive to tell us about a new training facility they have introduced and how it will help to fill the skills gap.The ProTrade Sumogrip Foil Pack was our product of the week this week. Enjoy

The Jon Gaunt Show
Jon talks to Charlie Mullins and can Biden unite USA?

The Jon Gaunt Show

Play Episode Listen Later Jan 21, 2021 68:35


This is the audio only version of Jon Gaunt's Facebook Live and Youtube TV show from Wednesday January 20th 2021.  Jon talks with Charlie Mullins from Pimlico Plumbers who wants a 'No Jab No Job policy. He also asks whether Joe Biden can really unite the USA? Your views please. Jon's TV show is on Monday, Wednesday and Friday at 7 pm on his Facebook page and on Jon Gaunt TV here https://www.youtube.com/channel/UCj8D6iM0mO27Wiz71ddNzHQ?view_as=subscriber Please subscribe @youtube to Jon Gaunt TV Please follow jongaunt on Facebook and Twitter.

The Jon Gaunt Show
No Jab No Job! Do you agree? Is Boris in control?

The Jon Gaunt Show

Play Episode Listen Later Jan 16, 2021 70:08


This is the audio only version of Jon Gaunt's Facebook Live and Youtube TV show from Friday January 15th 2021.  Jon is supporting Charlie Mullins form Pimlico Plumbers who is saying ‘no jab no job' Jon thinks that that majority of hospitality venues will follow suit. De facto the vaccine will become mandatory Why doesn't government grow a pair and make it fully mandatory now? Jon's TV show is on Monday, Wednesday and Friday at 7 pm on his Facebook page and on Jon Gaunt TV here https://www.youtube.com/channel/UCj8D6iM0mO27Wiz71ddNzHQ?view_as=subscriber Please subscribe @youtube to Jon Gaunt TV Please follow jongaunt on Facebook and Twitter.

Small Business Snippets
Charlie Mullins: 'I don't like banks – they’re crooks in suits'

Small Business Snippets

Play Episode Listen Later Nov 19, 2020 19:34


In this episode I chat to Charlie Mullins, founder and chairman of Pimlico (formerly known as Pimlico plumbers). We talk about how to build a customer base in the early days and upcoming IR35 changes.   You can also visit smallbusiness.co.uk for more on running a family business. Remember to like us on Facebook @SmallBusinessExperts and follow us on Twitter @smallbusinessuk, all lower case. Would you prefer to read Charlie Mullins' podcast interview instead? Hello and welcome to Small Business Snippets, the podcast from SmallBusiness.co.uk. I’m your host, Anna Jordan. Today we have Charlie Mullins, businessman and founder of Pimlico Plumbers, now known as Pimlico. After finishing an apprenticeship in plumbing, Charlie launched Pimlico Plumbers in 1979. He started out with a second-hand van and a bag of tools, gradually building up the business. Pimlico reached a £1m turnover in 1994 and currently has a turnover in excess of £50 million. In 2015, Charlie was awarded the UK’s first OBE in relation to plumbing. Earlier this year, his son Scott took on the role of chief executive while Charlie went into the role of chairman. Anna: Hi Charlie. Charlie: Hi Anna. Thanks very much for having us on. Been looking forward to this so I’m very excited, thank you. Anna: Great stuff. How are you doing today? Charlie: Very good. I’m in Marbella in Spain at the moment and we have a small business out here – also to do with Pimlico – and yeah, life's good. I'm going to come back right to the beginning of the business, and a lot of our small business owners are in the early stages themselves. And I'm sure they're wanting to know how you built up your customer base in the early days, especially without tools like social media. Charlie: Yeah, well, thinking back then, back in 1979, I finished my apprenticeship and had been working as self-employed, and then started working in the Pimlico area. I started getting repeat work and that undoubtably, whatever service you're offering, is quality of service. That's what's going to get you customers and keep you busy. I have to say I was a pretty good plumber and offering the service to people required. It starts with word of mouth and then other people will recommend you to other customers. I  quickly learned that the art of it is to retain your customer and back in them days, I think I was working on that basis, and you go to these customers regularly, and that would just sort of get more and more. I quickly learned that it’s retaining a customer that gets you through. First of all, it gives you a customer base, and then it gets you through any difficult times that you may like recessions or lack of work. As the business has progressed, we have a policy now at Pimlico once you’re a Pimlico customer, we work on the basis that you’re a Pimlico customer for life. I would say to anybody starting out, retaining your customer is the way to build up a great customer base. What is the secret to retaining the customer?   Charlie: Quality of service. Quality of service can mean many things: turning up on time, dressing correctly for the for the job, having identification on you, be very transparent in what you're doing, make people aware of your rates before you start, get the job done, tidy up after you. And I think in general, just your sort of behaviour in somebody’s house or for a customer, just be as professional as you can. That could be whether you're in their house, or you're running a business from the internet, or you're sort of got a shop or whatever you got. Undoubtedly, the way forward is quality of service, whether it be a product, whether it be something you're fixing, something you're selling, it's all about quality of service. Anna: I think part of the reason that you became successful was there is a bit of a reputation for cowboy plumbers back then and you wanted to set yourself apart. Charlie: Yeah, well, again, I had the idea that, I thought that when I first started Pimlico that I was doing anything clever, I just thought it was common sense things. I know common sense isn’t that common. I wrote a list down of all the things – or not all the things, but about 20 items that I've heard over the years that customers get unhappy with a plumber. You can do that in any business you're in. Find that what upsets customers and just do the opposite. So, customers used to be very unhappy about a plumber not turning up on time, not finishing the job, leaving a mess, not clearing away any rubbish not being transparent, making excuses why they're not a job, so I thought just done the opposite. In business I’ve also learned to be honest, if you're not getting there because you've got delayed or you're running late or you can't make it, be honest with the customer. Not keep making excuses about ‘I broke my arm’ or ‘my van’s broken down’. I've learned is that customers don't want excuses. They want results. I understand that financing is essential to the running of a business, especially when you're trying to grow. I know that when you're trying to expand Pimlico plumbers, back in 1990, you sought out help from the bank but unfortunately, they turned you down. Can you go a little bit into what happened there and how you overcame it? Charlie: Yeah, well, the business in 1990 was going okay. And what I wanted to do was buy a different premises to operate from, a larger premises. Basically, I went to the bank and they and they lent me the money to buy this property – it was about a quarter million pounds, this was December 1990. Everything was going great. They lend me that money and then around about April, all of a sudden, the recession’s kicked in, maybe I wasn't that aware of it. The recession kicks in, and then the bank basically comes down, I was getting in difficulties with run-ups and debts and didn’t get on top of things. They came down to reassess the property to see whether I could get some more money on it, keep things going. They actually went the other way and told me it's not worth a quarter million pounds now – that's worth £50,000. So, I’d ripped it all out to refurbish it for when we were going to move in, and all of a sudden, it was a property not finished. Basically, I was trying to get an overdraft and keep things going, or even a loan, but they weren't having none of it. If anything, well, they just went the other way. They said, ‘Look, we want our money back.’ And I know people think they can't force you into it, but I borrowed it on another property that I'd owned. And they said to put that property in an auction and I’d get £45,000 for it. Well, I didn't do that. I sold it for £90,000 in the end. With the property that I had in the I was borrowed the money for, they told me to sell that and give them the money I get on it. Well, I didn't listen to them. Well, I don't like banks anyway, they’re crooks in suits – they lend you an umbrella as long as it’s not raining. Anna: I think people do underestimate the power that banks have, especially in situations like these. Charlie: Well, what you mustn't get into is a situation where the banks running your business, telling you what you can do and what you can't do. And they were difficult with me so I said to myself, ‘I need to get rid of you people’. So, we carried on working, sold a few bits and pieces, made a lot of changes in the business and got rid of the bank. I've changed banks, I don't I'm not sure how good banks are these days with businesses. All I do know is that thing I've been with this bank since about 1991/92. I've never met my bank manager. I never will. There's just no point now – I can't work with them. They just left a bad taste with me, as far as I'm concerned. All I do now with the bank is put money in and take it out. Part-way through business, you decided to steer away from solely doing plumbing into other services like air conditioning, carpentry, commercial heating services, what kind of challenges did you face in shifting Pimlico's business model? Charlie: Yeah, it wasn't overly difficult because what I was finding that, with plumbers and engineers, we were sending them to jobs and then customers had a carpenter and needed an electrician, or they had wall damage and needed a plasterer. I just found it so difficult to recommend people because not everybody works on the policy that we work on or the way that we operate. And again, that what I have to say is that it's only common sense and being very professional. But there are so many bad tradesmen out there – I'm not suggesting that's all over because there's some great tradesmen out there. So, the fact that they kept asking for people, and I wasn't comfortable recommending anybody, we started getting our own people. We started employing a carpenter, employing a builder, employing a plasterer. When you go to a job, and if the customer’s happy with you, and all sudden, you've got to send a carpenter or another tradesman, they’re even happier with you because it just flows nice. And they know what they're going to expect. If we're running it on the same terms, which we did, and it's just developed from there, we we've got roofers, air con, electricians, carpenters, painters, tilers. Yeah, all in everything, I think. Were there any sort of changes in legislation or anything related that you had to deal with in taking on different kinds of tradespeople? Charlie: Well, we've got one set of rules and regulations for everybody, so everybody follows our guidelines. And whatever requirements are needed for electrical work, or gas work or roofing work, there's just a formality. The most important thing is that you've got your rules and regulations worked out and everybody complies with that. If it's a successful model, then why would you need to change anything? You just follow the same pattern. And to this day now, like 40 years down the line, it's the same thing. We're seeing with a lot of small businesses right now that they are indeed changing their own business model, say going and taking more of their service online or offering takeaway service at home meal kits, that kind of thing. How has Pimlico adapted to the changing conditions around COVID-19? Because it's not just a central office, you're going into people's homes as well. I can imagine there is more to do in that respect. Charlie: Well, you're right, the world has changed and it’s changed businesses. And again, you have to improve your quality of service to people. And immediately, what we've done was geared up all our tradespeople that go to people's houses with all the requirements: gloves, shoe covers, sanitisers, sinks in their vans, masks. We've got them all geared up correctly, we’ve also done the same for our office: social distancing, temperature machines we've got in there, all the bits that you need to run proper business. And I don’t think it's a big deal if you think about it. It's just like a few things that you put in place. Unfortunately, a lot of people with things in business, they make it too complicated. We didn't stop throughout the epidemic, we haven't stopped and we won't stop. We were allowed to continue working, being essential workers, but we just made sure that it's a safe working environment. From a customer's point of view, we would bring them up and say that you can just let the engineering leave the door open, you haven't got to be in the same room. He’ll come in, do the job, leave, close the door, then you obviously pay by credit card. And that went down quite well with customers. That isn't so how much the case now. People seem to be getting a little bit more used to the situation, the virus is out there, but some people are very cautious. And we're doing what we're required to do, and it's welcome. How do the rules and the guidelines that you give to employees translate to contractors? Charlie: Look, engineers work on a self-employed basis. Some of them have been with me for 30 years, 10 years, five years, 20 years. There are a couple of differences about holiday, sick pay, but as far as working under their umbrella or working on a rules and regulations, it makes no difference whether you're self-employed or employed, the guidelines are the same. You turn up, you do the job, you do what we want you to do, and that's it. Okay, we've had a couple of problems, but it's no big deal. Another potential difficulty we will be facing in the future, year is we've got changes to IR35, coming in April. I do understand that there has been some ambiguity [for Pimlico] in the past around contractors’ status and their rights. I'm wondering, with these changes coming in, how exactly will that change the way you operate? Charlie: Yeah, look, it won't change the way we operate. What it changes is the contract for that engineer. If it says he’s not self-employed, then yes, the choice is PAYE or he needs to go somewhere else, basically. But again, I'm going to say, I don't think it's a big deal. Unfortunately, if they're not going to let them be self-employed, then obviously, they're not going to earn as much, they're not going to be able to claim so much, sort of tax deductions. But there are pluses – they get holiday pay, sickness and they can claim for unfair dismissal. But our policy isn’t necessarily, we’re not trying to get rid of people, we want to retain our engineers. We went to the Supreme Court on this where one of the engineers evidently had a heart attack, but there was a little bit more in it than that, I don’t know why he had a heart attack, non-related to work, and he was self-employed for seven years. And all of a sudden, he wanted to take the advantages of being employed. And we knew that was incorrect. But we went to the High Court and various other courts and it took about eight years, and the end result the Supreme Court came up with that he should have been an employee, but no big deal – we've changed their contracts – the tax people are happy with it, our accountants are happy with it, and we're happy with it. If there's big challenges out there, you just got to try and challenge it that works for everybody. Contractors have already been hit quite hard by COVID. And I can imagine if employers are less willing to pay increased taxes and contributions, they may be get less work from their existing clients as well. How will these changes affect the balance of employees to contractors that you currently have? Charlie: Well, it’ll affect the balance. If they can’t be self-employed, then they’ll have to be PAYE.  But I don't think we'll be cutting their numbers down. I feel we can address it accordingly and work on something that everybody's happy with. I don't think that it’s a big deal but in the same token it's just changes. And if that's what we have to do, then that's what we do. There's a massive demand for skilled workers who can demand good money. I think if you're paying good money, you’re a good company and look after your staff, and keep them busy all year, then people are going to want to work for you. The last question I want to ask is, as mentioned in the intro, your son Scott has taken over as chief exec. And Pimlico is very much a family business because his children, your grandchildren, are also heavily involved in the business. For our audience out there who have family businesses of their own, how do you set that line between work and family life and keep them separate? Charlie: This is a difficult one, and I'm probably going to say, working with your family doesn't work for everybody. And if it does, work it’s great and if it doesn't work then it's terrible, of course. How do you keep it separate? I just think that, obviously, when you're at work, I don't think family issues come up, or that you get too involved with family things. And obviously, when you’re outside of work, you're going to get involved in a little bit of family work things, but I think it's nice to keep them separate as best you can. I didn't really plan anything but when we’re at work and, as much as we’re family, I don't feel that it's the big part of it anymore. In other words, they’re doing the job, they're happy doing it, we're happy with them. I know it's difficult when you've got talk to a family member about it, but on saying that, most family members understand how you operate, and they follow the guidelines. But of course, there’ll be hiccups, bits and pieces. I think we have about 12 or 13 members of family there and all I can say that it's great because I think we're all drinking from the same teapot. And it seems to work. But yeah, that's been our uphill sort of tasks. I'm on my fourth wife now! I’m joking. It can be difficult, but I think pluses outweigh the minuses. Look, you can't run any business, whether it be your family or just other people working for you, without the ups and downs. With any business there's going to be many sleepless nights, there's going to be many struggling for money, but once you get it going, I mean, there’s no business like your own business. Anna: Of course – I think that's the reason that so many people go for it. Charlie: Yeah, that’s right, and a lot of people that want to start their own business, they're toying with the idea for years and playing around with it. They say, ‘I don’t know when’s the best time and Christmas is coming and winter's coming’ and it comes every year, and then it's, ‘This is bad, and the banks are not lending and interest rates’ and they ask me when's the best time to start your own business. Well, the best time to start your own business is when it suits you. You need to get up there and just make it happen, that's what it's about. All the talking doesn't make you a busy business where actual action does, and you’ve just got to get it started. You got a 10,000-mile journey and that starts with the first step, you've got to make that first step in business. It just develops. I mean, I didn't set out to run the largest independent plumbing company or service company in the UK, I set out just to be a plumber. And once I got the bug a bit of the demand and you can employ somebody, and it goes from there. I say this to anybody starting out or even if you're just a small business, the ways to become successful, obviously, quality of service, I'll always say that's number one. And number two is to employ people take on staff, whether it be friends, family or people you don't know but are believed that you need to employ people to grow your business because this is not about one person. It's a team affair and your business is only as good as the people that work for you.      Anna: Well, I think that is an ideal place to wrap up, so I'll leave it there. Thank you very much for coming on the podcast, Charlie. Charlie: That's been good and obviously if anyone wants to check the website at pimlicoplumbers.com, there are some pieces on there. As Charlie said, you can find out more about him at pimlicoplumbers.com You can also visit small business.co.uk for articles on building your customer base and running a family business. Remember to like us on Facebook at Small Business Experts and follow us on Twitter @smallbusinessuk, all lowercase. Until next time, thank you for listening.

Mennie Talks Podcast
Season 2 #006 Interview with Charlie Mullins OBE, British businessman and Founder of Pimlico Plumbers, London's largest independent plumbing company.

Mennie Talks Podcast

Play Episode Listen Later Sep 25, 2020 39:33


The Mennie Talks podcast is back for Season 2 with an incredible line-up of inspiring guests, talking all things business, entrepreneurship, property development, finance and investment.  In this next episode I interview Charlie Mullins OBE, British businessman and Founder of Pimlico Plumbers, London's largest independent plumbing company. Launched by Charlie Mullins in 1979 with just a bag of tools and a very old van bought at auction, Pimlico Plumbers now has more than 200 professional trades people and a support team of around 50 staff serving customers across London including some of the world’s most famous names including James Bond star Daniel Craig and actress Dame Helen Mirren. The company, which has a turnover of £25 million, serves central and greater London and currently has more than 170 vans, trucks, and motorbikes on the streets of the Capital. Charlie is the archetypal entrepreneur having started his business from scratch and building it into a multi-million-pound enterprise. His company’s iconic blue and white vans can also be seen in Spain after Charlie launched a Marbella branch of the company to serve both local and ex-pat customers. Pimlico also operates the ‘Strictly Trade Only’ Pimlico Plumbing and Heating Merchants. Occasionally outspoken and sometimes controversial, Charlie has starred in Channel 4’s ‘Secret Millionaire’ and the BBC’s ‘Young Plumber of the Year’ programmes and is a regular business commentator in the national media. During this episode Charlie reflects on how the Pimlico Plumbers brand has grown and developed over the years and provides insight into what entrepreneurs need to do in order to be successful, whilst touching on the impact of COVID-19.  I hope you enjoy it! Reece

Julia Hartley-Brewer
Julia Hartley - Brewer | Fears grow of second wave when schools open, Proposals to extend shielding to over 50s this winter have been scrapped, Doctors told not to prescribe paracetamol for chronic pain

Julia Hartley-Brewer

Play Episode Listen Later Aug 4, 2020 26:23


Simon Clarke, Minister for Local Government & Regional Growth discusses the fears of a second wave when schools reopen as cities face quarantine blockades to stop spread. Charlie Mullins, founder of Pimlico Plumbers on why his staff were told to end furlough & return to work or face the sack. Julia is also joined by Kate Nicholls, Chief Executive of UK Hospitality, which represents the industry on the Government's Eat Out To Help Out scheme See acast.com/privacy for privacy and opt-out information.

Can I ask you a personal question?
1. Charlie Mullins on plumbing, politics and personal life

Can I ask you a personal question?

Play Episode Listen Later Jun 22, 2020 26:09


In the first episode of 'Can I ask you a personal question?', Will and Dan speak to Pimlico Plumbers founder (and current chairman) Charlie Mullins. Today, Charlie is well known as Britain's millionaire plumber – a friend to politicians and celebrities whose business turns over nearly £1m a week. But it wasn't always plain sailing for Pimlico. In this episode, Charlie opens up about the stress and sleepless nights he endured in the early 1990s, when his business was on the ropes and liquidators wanted to close him down. We also hear Charlie's tips for up-and-coming entrepreneurs, and get his no-nonsense views on politics, Covid-19, apprenticeships and more. If you enjoy this podcast, please have a listen to our previous episodes, and also give us a review or rating – every little helps. You can also follow us on Twitter (https://twitter.com/CIAYAPQ) and LinkedIn (https://www.linkedin.com/company/can-i-ask-you-a-personal-question/). "Can I ask you a personal question? (with Will and Dan)" is presented by Will Turvill and Dan Hully, and is produced by Luke Garratt. Will is a British journalist based in Canada, and Dan is co-founder and CEO of Quantico, a provider of in-house finance teams to rapidly scaling businesses. Luke is a journalist and news producer for the Associated Press, also based in London.

Clive Holland on Fix Radio Podcast
4. Clive speaks with Charlie Mullins

Clive Holland on Fix Radio Podcast

Play Episode Listen Later Jun 5, 2020 22:37


In April just after the UK went into lock down Clive caught up with Charlie Mullins founder of Pimlico Plumbers. They talk about where it all started 40 years ago and how they were operating during the pandemic.

Business Matters's posts
Charlie Mullins OBE: Founder & Chairman of Pimlico Plumbers

Business Matters's posts

Play Episode Listen Later May 29, 2020 26:46


Charlie Mullins OBE, the founder and chairman of Pimlico Plumbers and former Channel 4 secret millionaire, joins us to talk about how to survive and thrive during the COVID 19 crisis and he also gives us his thoughts on the Mayor of London Sadique Khan's increase of the congestion charge. 

Off The Tools Podcast
Wayne Bettess heads to Pimlico Plumbers

Off The Tools Podcast

Play Episode Play 57 sec Highlight Listen Later Oct 16, 2019 41:56 Transcription Available


Wayne Bettess had the pleasure of heading into London to visit the UK's most famous Plumbing Company... Pimlico Plumbers. Wayne Bettess had a tour of Pimlico's amazing office building in Lambeth, Central London. Wayne Bettess then had a chat with Scott Mullins, Charlie Mullins Son about how Pimlico has become an iconic British Brand. Off The Tools founder, Wayne Bettess discussed with Scott Mullins all about how Pimlico has been so successful and where they plan to go over the next 5 years.A must-listen for anyone in the Plumbing & Heating Industry, Get an insight into how to build a successful, profitable business in the trades and construction industry.Come join our community of like-minded, success-driven entrepreneurs today - https://www.facebook.com/groups/offthetoolsCheck out Wayne Bettess's businesses here - https://www.waynebettess.co.ukhttps://www.uberplumb.co.ukhttps://www.yournewboiler.comWant to work with Wayne Bettess with someone to one business coaching? Visit here for more information - https://waynebettess.co.uk/2019/09/06/workingwithwayne/Entrepreneur, Mindset, Focus, Leadership, Marketing, Success, Goals, Targets, Support the show (https://www.waynebettess.co.uk)

North Avenue
#8 The Celebrity Plumber | Charlie Mullins OBE

North Avenue

Play Episode Listen Later Aug 26, 2019 25:26


On this week's podcast, I sat with Charlie Mullins OBE, CEO & Founder of Pimlico Plumbers, the UK's biggest independent plumbing company. Charlie grew up on an underprivileged council estate in South London, and today he is one of the most well-known businessmen in the UK. Charlie regularly appears on TV & radio stations discussing British business & politics and in 2020 he is running for the mayor of London position. On the show, we discussed the success of Pimlico Plumbers, economic uncertainty, Charlie's race to become mayor and much more. Follow Andrew on Instagram: https://bit.ly/2ZWTE8i Follow Andrew on LinkedIn: https://bit.ly/31zGDSB Follow Andrew on Twitter: https://bit.ly/2NcrrHk

Stripping Off with Matt Haycox
Charlie Mullins Pimlico Plumbers Chats with Matt Haycox

Stripping Off with Matt Haycox

Play Episode Listen Later May 10, 2019 34:06


Tell us what you like or dislike about this episode!! Be honest, we don't bite!Charlie Mullins Pimlico Plumbers Chats with Matt Haycox // Charlie decided at the age of nine that he wanted to be a plumber, after noticing that his local plumber was well respected, had a great lifestyle and money. So, he took to ‘bunking off' school to earn ‘two bob a day' working with the local plumber.After leaving school at 15 with no qualifications (he always says that was a big mistake, he should have left at 14!) and completing a four year apprenticeship in plumbing Charlie started out with a second hand van and a bag of tools. In 1979 he started Pimlico Plumbers from a basement of an estate agent in Pimlico."I set out to change the image of the plumbing industry and get rid of the stigma associated with it, i.e plumbers who turn up late, driving rusty old vans, not wearing uniform, arses hanging out their trousers, bad workmanship and ripping off the customer," says Charlie.Being a archetypal entrepreneur and having a reputation as one of the UK's most outspoken and controversial businessmen has attracted a lot of TV and media attention over the years. He has his own in-house PR team and is also represented by Recognition PR and Phil Hall Associates Media.Charlie regularly appears on TV, on various news channels, Daily Politics, Panorama etc giving his response to the latest topics and featuring in debates. He has also featured in several TV documentaries including Channel 4's Show Me Your Money and The Secret Millionaire, BBC's Young Plumber of the Year as a judge and BBC 1's Posh Plumbers.He also regularly features in national press, various business magazines and has regular columns in top business publications and websites.Charlie is regularly on the radio and is also often used as a speaker/panelist/judge at events.—Thanks for watching!SUBSCRIBE NOW FOR MORE TIPS—WebsiteInstagramTik TokFacebookTwitterLinkedIn—LISTEN TO THE PODCAST!SpotifyApple—Who Is Matt Haycox? - Click for BADASS TrailerAs an entrepreneur, investor, funding expert and mentor who has been building and growing businesses for both myself and my clients for more than 20 years, my fundamental principles are suitable for all industries and businesses of all stages and size.I'm constantly involved in funding and advising multiple business ventures and successful entrepreneurs.My goal is to help YOU achieve YOUR financial success! I know how to spot and nurture great business opportunities and as someone who has ‘been there and got the t-shirt' many times, overall strategies and advice are honest, tangible and grounded in reality.

Tradesman Business Mentor Podcast
Charlie Mullins' Recipe For Success in Business!

Tradesman Business Mentor Podcast

Play Episode Listen Later Apr 3, 2019 48:26


018 TSWTMP CHARLIE MULLINS’ RECIPE FOR SUCCESS IN BUSINESS   DESCRIPTION In this very special episode, John is joined by Charlie Mullins OBE, “The Millionaire Plumber”, founder of Pimlico Plumbers, London’s largest independent plumbing company, who talks about his life in business, the lessons learned, and what the future holds. Charlie’s recipe for success is simplicity, tenacity and making original decisions in business. You might not always succeed, but, according to Charlie, as long as you’re right more often than you’re wrong, you too have a chance to achieve your dreams.   KEY TAKEAWAYS   Charlie is a great believer that if anyone gets into business at a young age, and is lucky enough to see what they want to do for a career, they should follow it wholeheartedly. Charlie recognised early on that he wanted a comfortable life, and to be financially successful, therefore he took every opportunity available to make his dream come true Charlie’s earliest aim as a self-employed plumber was to represent the industry in a new way: being punctual, well presented, and being completely honest with customers. Charlie advises anyone that’s looking to enter an industry to look carefully at the business concept itself, and identify the things that people aren’t happy with, and make sure that you are different in those respects. Charlie identifies the main needs of the customer to be value for money and quality of service. People will always pay for quality. To be successful in business, you need to expand your workforce. By leveraging tasks and responsibilities, you’ll create more time that you can use to grow your business. It can be hard to sometimes switch from the trade of the business itself, to the running of the business. But you need to believe in the people you’ve chosen to represent you out there. Trust is everything. Learning to delegate is very important. Charlie is very enthusiastic about the amount of help there is today’s for people who want to grow their skills. Podcasts are an excellent resource, social media and the internet are another valuable resource. Even TV shows such as Dragon’s Den can be inspiring to wannabe entrepreneurs. Promoting yourself is vital. It’s no good offering the best service out there if no one knows you exist. There’s a reason why the most successful shops are on the high street. It’s all about recognition. Work on retaining customers. It’s the stalwart customers who help businesses through tougher times. Word of mouth will follow, which will grow the business in itself. Branding has helped. Even the design of Charlie’s vans, featuring name and brand, is constantly advertising the business. With over 250 vans on the road, branded vans are acting as mobile billboards throughout the day. Copying other business’s innovations is worthwhile, but only so long as you add your own twist. Personalised number plates were a risk that paid off for Charlie, and an exercise that many have since copied. The idea of providing a valuable service isn’t new. Charlie’s own viewpoint on this, though, is in the finesse. His employees are smart, courteous, punctual and always make sure the customer feels taken care of. It is this strategy that has led to his becoming so successful. Simplicity is paramount. Being transparent and honest with your customer will lead to greater satisfaction. Charlie is always wary of over complication. It smacks of dishonesty. That’s why his tariffs are prominently displayed on his website, and why his employees are instructed to always be honest with clients. Finding a balance between work and your personal life all comes when you’ve learned to delegate and leverage successfully.    .BEST MOMENTS “Don’t try and be the cheapest in the world but certainly try and be the best” “I’m not suggesting anyone bunks off school, but it worked for me!” “Of course you struggle, and of course you wonder if it’s all worth it, but eventually, if you work hard, you’ll get there” “Look at the business you want to get into. Find out what people aren’t happy with and do the opposite” “Do things the right way. Don’t shortcut it” “People will always pay for quality” “No one man could’ve made this business as good as it is today” “You don’t necessarily need to be on the top rung of the ladder. Just be on the ladder” “You may fall down at a hurdle, but keep on. Keep going” “The more you put into anything, the more you’ll get out of it” “As long as you’re more right than wrong, that’s the way forward” “There’s nothing better than a happy customer” “There’s no better way to run a business than with honesty” “I’ve been poor and I’ve been rich, and I know which one I prefer” “You can always buy brains, but you can’t buy enthusiasm”   VALUABLE RESOURCES   The Streetwise Tradesman Mentor Podcast Pimlicoplumbers.com A Link To Charlie’s Book – Bog Standard Business: How I Took The Plunge And Became The Millionaire Plumber   ABOUT THE HOST   I am John Clarke. A guy in my 30’s with a successful business portfolio. My journey really started, when I got on the wrong side of the law at 15 years old, with a short stay in prison, but fortunately, this was the beginning of my journey despite struggling with mental health difficulties I managed to get on the right path and here I am setting up this podcast... I’m looking forward to sharing my story and much more with the world. I have loads of experience in business and self-development   CONTACT METHOD Website: Www.johndclarke.co.uk  Email:john@thestreetwisetradesmen.co.uk Facebook: TSWTP Group Instagram:https://www.instagram.com/johnclarkeuk/
 Support the show: https://www.johndclarke.co.uk/ See omnystudio.com/listener for privacy information.

Bridging Gaps - The Business Podcast
S3E39: #MicroBizMatters Day - Guests on the day, Linda Huckle's #1Gave11

Bridging Gaps - The Business Podcast

Play Episode Listen Later Jan 8, 2019 17:51


Among the guests on the day, Paul Uppal - Small Business Commissioner will be there as will Charlie Mullins OBE - long time supporter of #MicroBizMatters Day and CEO & Founder of Pimlico Plumbers. We talk about late payments and viewing the Youtube Channel, StartUp 2019 and Small Business Saturday. Linda Huckle shares what her #IGave11 will be and asks for you to share your LinkedIn Questions with her.  Show Links: #MicroBizMatters - microbizmatters.co.uk Small Business Commissioner - smallbusinesscommissioner.gov.uk Charlie Mullins - pimlicoplumbers.com/about-us/charlie-mullins Startup 2019 - enterprisenation.com/blog/startup-2019-the-biggest-startup-show-of-the-new-year-is-back Join Linda Huckle's LinkedIn Lightbulb Facebook group and submit your questions: facebook.com/groups/LinkedInLightbulbs  

Employment Lawyer In Your Pocket
Season 4.2: The One With The Pimlico Plumbers | Employment Lawyer In Your Pocket

Employment Lawyer In Your Pocket

Play Episode Listen Later Nov 15, 2018 12:22


Jack and Simon take the plunge and ask Blair to join them in "The One With The Pimlico Plumbers".  The employment lawyers discuss the difference between being able to classify a worker as self-employed or an employee. They 'unblock' contracts, entitlements and the case of Mr Smith and the plumbing & heating engineers.

Political Theatre
Waterloo Sunset

Political Theatre

Play Episode Listen Later Oct 15, 2018 72:00


Adam and Mark discuss large anti-Brexit signs outside Waterloo, and we start to talk about Universal Basic Income, before it all gets very depressing. We’re not sure who’s going to quit the cabinet by Monday. Episode title inspired by Pimlico Plumbers and their bright yellow sign outside Waterloo. Liberal Faschism?

Fog in the Channel
S01E02 – B*ll*cks to Brexit!

Fog in the Channel

Play Episode Listen Later Oct 11, 2018 33:01


This week I talk to Charlie Mullins OBE. He is the founder of Pimlico Plumbers, a former Tory donor and he says “Bollocks to Brexit!”.Can the Norwegian relation with the EU be a model for the future relationship between the UK and the Continent? Norwegian Top-diplomat Niels Engelschion tells us more.Dutch hit author Joris Luyendijk tells us about how he sees the UK and Brexit, since he moved back from London to his native Amsterdam.Brefugee Anna Thomlinson moved from London to Brussel, a decision she doesn't seem to regret.Recorded in Paris, 11 October 2018

Unsexy Business
1 - Charlie Mullins, Pimlico Plumbers

Unsexy Business

Play Episode Listen Later Sep 9, 2018 31:13


Welcome to Unsexy Business. A podcast series about traditional business models and the people and personalities behind them. This episode: Charlie Mullins. Charlie founded Pimlico Plumbers in 1979, armed with just a tool box and a slightly battered van. This is his story. Buy Unsexy Business - the book - from Amazon and all good bookshops. Follow Jamie on Twitter - @jamiebwaller - or visit jamiewaller.co.uk

UK Law Weekly
Pimlico Plumbers v Smith [2018] UKSC 29

UK Law Weekly

Play Episode Listen Later Aug 20, 2018 10:08


The so-called gig economy where jobs are replaced with short-term contracts is a bought on the UK. Companies like Uber and Deliveroo turn huge profits while exploiting people who have not better place to turn to for work. In spite of this progress is slow on both a political and, as we see in this case, legal front. This episode explores the reasons for that and proposes a solution. Music from bensound.com

UK Employment Law - The View from Mayer Brown
Special Episode – Another View from Mayer Brown

UK Employment Law - The View from Mayer Brown

Play Episode Listen Later Jul 20, 2018


Nick is joined by Tom Linden QC of Matrix Chambers, to discuss the Supreme Court’s decision in Pimlico Plumbers, in which Tom appeared for Pimlico Plumbers. To follow Nick on Twitter, please go to Nicholas Robertson@NicholasRober11.

Fix Radio's Toolbox Show
Episode 17: Charlie Mullins founder of Pimlico Plumbers joins Andy in the studio

Fix Radio's Toolbox Show

Play Episode Listen Later Jul 19, 2018 27:54


Charlie Mullins founder of Pimlico Plumbers joins Andy in the studio and gives his thoughts on the new Supreme Court ruling regarding 'workers'. Plus he will be giving advice on turning your company from a one man band into a multi-million pound firm.

The Employment Law & HR Podcast
What is the difference between a 'Worker' and a 'Self-Employed' person?

The Employment Law & HR Podcast

Play Episode Listen Later Jun 25, 2018 15:29


In this episode of the podcast I cover the recent high profile case against Pimlico Plumbers in the Supreme Court. This is just one of many cases making the way through the Tribunal and Court system concerning the new 'gig' economy workers and establishing their legal status. In this episode I will cover: The background to the case. The facts of the case. What you need to know about the 'gig' economy and 'worker' status. Summary of the key points. Why this is an area where there will undoubtedly be legislation to clarify the position shortly. Action Points Ensure that if you use' workers' or 'self-employed' consultants that you understand how to determine their legal status; Ensure you understand the risks of getting it wrong; Ensure that you stay up to date with employment law developments by signing up to our free fortnightly newsletter.   Useful Links You can read the full case here: http://www.bailii.org/uk/cases/UKSC/2018/29.html Watch the Supreme Court Judgement here: https://www.supremecourt.uk/watch/uksc-2017-0053/judgment.html Podcast Episodes 61 & 66 re Uber case Section 230 Employment Rights Act 1996 The Taylor Review: Read the full report here  Governments response to the Taylor Review here As part of our HR Harbour annual subscription service for employers we provide guidance and support with settlement discussions and documentation. If you would like to know more about the HR Harbour Service and how you can get unlimited support from as little as £180 per month please contact me for a no obligation discussion - alison@realemploymentlawadvice.co.uk or you can find full details here: HR Harbour Don't forget you can contact us by email alison@realemploymentlawadvice.co.uk or miranda@realemploymentlawadvice.co.uk or by telephone 01983 897003, 01722 653001 or 023 8098 2006  

Chopper's Politics
I will restart donating to the Conservatives when Theresa May has resigned, says City millionaire

Chopper's Politics

Play Episode Listen Later Jun 22, 2018 51:26


Will the Conservatives’ biggest ever donor give to the party again? Is Brexit a modern version of the Suez Crisis? What’s it like to put at risk a 20-year friendship with the Prime Minister? And what can a South Georgian rat problem teach us about leaving the European Union?  Chopper’s Brexit Podcast has the answers.  On the guest list today: Stuart Wheeler, City financier and political activist; Phillip Lee MP, who resigned from the Government last week; Charlie Mullins, the Pimlico Plumbers founder and a former Tory donor; Robert Buckland MP, the solicitor general, who took the EU Withdrawal Bill through Parliament; data guru Henry Morris, on why going to public school matters to employers, and Lord Ridley, who updates us on the rats. 

Thepropertydevelopmentcourse.com
Charlie Mullins The Millionaire Plumber. Construction Property Real Estate

Thepropertydevelopmentcourse.com

Play Episode Listen Later Mar 15, 2018 1:42


* This episode was archived June 2019 and is only available for subscribers Charlie Mullins is a millionaire plumber working in the property and construction industries. He was born in Camden and grew up on the rough Elephant and Castle estate in south London. After leaving school at 15 with no qualifications and completing a four year apprenticeship in plumbing, Charlie started his business with just a second hand van and a bag of tools he bought at an auction. 1979 he saw the launch of Pimlico Plumbers from a basement of an estate agent in Pimlico, London. Now Pimlico Plumbers is the UK’s largest independent plumbing firm and has a roster of celebrity clients including Simon Cowell, Dame Helen Mirren, Joanna Lumley, Joan Collins, Keira Knightly, Daniel Craig, Richard Branson to name but a few What can we all learn from Charlie and his business? If you internet search him you can see he is a master of self promotion and he always gets a lot of free press for his business He has a great story coming from a poor background and growing a business from the ground up. He has a lot of critics who dislike him personally for his accent, his showy style and his constant need for promotion. Me personally, I like the guy as he has created his own business from nothing, he is satisfying a need in the market and he is charging a high price for his services because he aims to provide the best service. I feel if you look carefully at charlie and his business, if you rub away all the polish and pr you will still see the workings of a solid business plan that we can all learn from Any questions on construction and property then please ask info@thepropertydevelopmentcourse.com and we can answer with a podcast or video for all. Subscribe at www.patreon.com/funwithproperty Instagram: www.instagram.com/thepropertydevelopmentcourse Facebook: www.facebook.com/thepropertydevelopmentcourse Website: thepropertydevelopmentcourse.com Twitter: twitter.com/SamStravelles Main YouTube: youtube.com/channel/UCp63L_QHqdx5gq9Y8PKR6Rw

Stories in Business
Super Successful Entrepreneur Charlie Mullins founder and owner of Pimlico Plumbers shares his story in business so far.

Stories in Business

Play Episode Listen Later Jan 27, 2018 43:22


Sponsor: Amazon Alexa Skills Udemy Course - Every business, blogger, podcaster, personal brand or anyone interested should have an Alexa Flash Briefing Skill... LEARN how to create one by clicking the link below. Discount is automatically applied when clicking the link below.  https://www.udemy.com/alexa-skills-how-to-create-an-alexa-skill-flash-briefing/?couponCode=TOMWICKSTEAD   Episode 006: Charlie Mullins - Stories in Business. Founder and owner of the UK's largest independent plumbing firm with an annual revenue of £40 Million. Charlie shares his story in business so far. You can find more information about Pimlico Plumbers at Pimlicoplumbers.com. Charlie is also running for London Mayor in 2020.   ★☆★ SUBSCRIBE TO THE PODCAST ★☆★ ★FOLLOW ME BELOW★ ► Facebook: www.facebook.com/storiesinbusiness ► Linkedin: https://www.linkedin.com/in/tom-wickstead-1a3245158/ ► Instagram: www.instagram.com/storiesinbusiness ► Website / Blog : www.storiesinbusiness.com      Tags: Entrepreneur Entrepreneurs Marketing Social Media Success Motivation Motivational Inspiring Inspirational Conversions Sales Sale Ecommerce Consulting start up business businesses Management Marketing top podcast business podcasts podcasting speaker public speaker keynote media best podcasts Inspiration Millionaires billionaires daily show weekly show successful stories in business Inspirational 

Ambitious. Lifestyle. Business. Podcast.
#032 - Apple v Samsung, and is Jeff Bezos REALLY an evil b*****d?

Ambitious. Lifestyle. Business. Podcast.

Play Episode Listen Later Nov 1, 2017 34:37


In this episode: John tells us why he decided to switch from Apple, just two months before the launch of the iPhone X, and why he's already regretting it - this is more than just another "Apple v Android" war of words though - there's some real business lessons in there. This month's book of the month was "The Everything Store" by Brad Stone, which looks at the meteoric rise of Jeff Bezos, and Amazon.com, which leads John to the conclusion that "he's a bit of an evil b*****d really isn't he?" Jason once again tells us how simple running a successful business is - and it all comes down to doing "what you say you're going to do." John shares some of his strategies for curing overwhelm ("getting rid of your phone" is one of them, though that may simply related to his Samsung woes this month) John also tells us what he learnt meeting Charlie Mullins, the "millionaire plumber" from Pimlico Plumbers last month. For links to everything we talk about, including the video recording of the episode and transcription of everything we talked about, head over to the show notes at bigidea.co.uk/podcast. And to watch the LIVE recording of each episode of the Big Idea Podcast, join our Facebook Group for FREE - you can then watch our ugly mugs in glorious technicolour every month, as well as get BONUS in-between-isodes, and direct access to both of us to ask any questions about this, or any other episode.

Ambitious. Lifestyle. Business. Podcast.
#031 - Positive Thinking, Follow up & Shoe Dogs

Ambitious. Lifestyle. Business. Podcast.

Play Episode Listen Later Oct 4, 2017 41:17


Doors are open for the One Percent Club! We've got just 12 spaces for ambitious, lifestyle business owners to work more closely with John and Jason to grow their businesses. In this episode: We review "Shoe Dog", the memoirs of Phil Knight, the founder of Nike (and Jason gives us a memorable lesson in how to pronounce Nike "correctly"...) We look back on a very successful month of our "Bring me Sunshine" challenge - and how forcing ourselves to think positively on a daily basis has led to the habit of positive thinking coming much, much easier to us. It's Jason's turn for a rant this month - as he laments the lack of follow-up from several people he's had dealings with recently. John shares his simple 3-step process for "the ultimate marketing strategy" We look at the importance of giving value as part of a content marketing strategy. John looks forward to meeting Charlie Mullins, the "millionaire plumber" from Pimlico Plumbers later this month, and also manages to get in a dig at used car salesmen... For links to everything we talk about, including the video recording of the episode and transcription of everything we talked about, head over to the show notes at bigidea.co.uk/podcast. And to watch the LIVE recording of each episode of the Big Idea Podcast, join our Facebook Group for FREE - you can then watch our ugly mugs in glorious technicolour every month, as well as get BONUS in-between-isodes, and direct access to both of us to ask any questions about this, or any other episode.

Business Experts Growth Academy Podcast
EP006 - Talking Bog Standard Business with Charlie Mullins

Business Experts Growth Academy Podcast

Play Episode Listen Later Sep 17, 2017 34:58


Charlie Mullins is someone who surely knows about taking care of his people. Charlie Mullins is a very successful businessman, who currently has 350 employees. He is a self-made millionaire, best known as the founder of Pimlico Plumbing in London, the largest independent plumbing company in the UK. We discussed why it is very important to build up and retain customers. It is your existing customers that will get you through recession, get you through difficult times, as well as make you a bigger and better company.  “Business is not an overnight success, it is a long term policy!” We also tackled how the quality of your product or service greatly affects the success of your business. Whether it is in business or in your career, plan your path out and tread carefully! We also talked about why you should “BE YOU!” We discussed why it is important to make your own decisions, and not necessarily rely on others when making your business decisions. In this podcast, Charlie shares why he thinks that in business, common sense and enthusiasm is more important than any degree or exam. Charlie also talks about how important it is to employ people. The hardest aspect in business may be employing staff, but it is the best investment you will ever make. We also discussed how important is showing appreciation (through both material incentives or even a mere “thank you” ) in influencing your team’s performance.   Golden Nugget Round Question 1 – What would you tell your 25 Year Old Self? Think bigger, and you’ll work accordingly. Question 2 – What would you Lecturer at University today Common Sense – don’t rely on degrees and exams to be successful in life. Question 3 – What was your biggest investment or financial decision This building, it gave me a base. Without this building, Pimlico Plumbers wouldn’t be Pimlico Plumbers.   Guest Details To contact Charlie, you can visit the Pimlico Plumbers’ website at http://www.pimlicoplumbers.com/   Links and Resources http://www.pimlicoplumbers.com/ Quotes Just like a boxer, if you go down and you get up there’s a good chance that you’re going to win the fight. – Charlie Mullins I don’t believe in luck. I believe that the more you put into something, the more you get. – Charlie Mullins Learn to delegate! – Charlie Mullins If someone has gone against the grain, you have to get rid of them and get someone who is on your corner. – Charlie Mullins  

The XpertHR Podcast (UK)
What do the recent cases on worker status mean for employers?

The XpertHR Podcast (UK)

Play Episode Listen Later Mar 16, 2017 22:07


In this week's podcast, we discuss the reasons behind the decisions in Uber, CitySprint and Pimlico Plumbers. We explore the factors that employers may wish to consider where they are engaging individuals on a self-employed basis. Presenter Laura Merrylees is joined by Fiona Rushforth, senior associate at Wedlake Bell, law firm.

Business Leaders
Business Leaders - Charlie Mullins

Business Leaders

Play Episode Listen Later Dec 15, 2016 51:41


Charlie Mullins OBE is the Founder and CEO of Pimlico Plumbers. He first discovered his trade aged 9, truanting school to help a local tradesman. Inspired, he left aged 15 to start his business; today it's worth £35m. In this in-depth interview, the self-confessed 'plumber to the stars' discusses his transition from South London poverty to multimillionaire businessman; attributes the success of his business to ‘doing things the right way’, rather than trying to 'be clever’; argues the importance of building a brand over making money; and concludes that ‘keeping it simple’ is the key to success.

Kidspiration.tv
Bradley meets Charlie Mullins | Kidspiration.tv

Kidspiration.tv

Play Episode Listen Later Jul 18, 2016 5:35


Learning how to fix things is an important part of growing up and becoming independent. And learning how to fix things, especially things most people don’t want to touch, can turn into a good career. Just ask Charlie Mullins. Mr. Mullins grew up in a rough part of London. After leaving school when he was 15, he went to work, following the advice from a childhood mentor. He finished a four-year apprenticeship in plumbing, then bought an old van and some old tools. He was ready to fix broken toilets, sinks, showers—anything his skills and hard work could get running again. He started Pimlico Plumbers in 1979. Because he didn’t like seeing rusty old trucks and plumbers in grease-stained clothes, he decided his plumbers would drive bright blue vans and wear clean uniforms. Today Pimlico has over 200 workers, 160 trucks, and is London’s largest independent plumbing and service company. But Mr. Mullins hasn’t forgotten how he got his start. Pimlico employs its own apprentices and participates in the Just the Job work placement program of the Prince’s Trust. “My early experiences as an apprentice shaped my life and success,” he said in a startups.co.uk interview. Now he’s helping young people learn how to pick up a wrench and get that leaky loo back in business.

Share Radio Track Record
Track Record with @SueDougan, talking to @PimlicoPlumbers.

Share Radio Track Record

Play Episode Listen Later Jan 23, 2016 55:32


Track Record with Sue Dougan, talking to Charlie Mullins, CEO of Pimlico Plumbers, about his life, career and musical influences