Podcasts about user experience research

Do You Really Need a UX Researcher on Your Product Team? There are no easy answers on this podcast as we react to a provocative LinkedIn post. On this episode, Product Manager Brian and Enterprise Business Agility Coach Om debate the merits and challenges of having dedicated UX researchers on product teams. Listen as we explore:Are UX researchers a must-have or a luxury? Can product managers develop research skills?Does short-term thinking undervalue the impact of UX research?Could UX researchers upskill product teams?Join us for a delightfully balanced discussion about product management, UX professionals, and agile teams.= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Back in episode 132 of Product Momentum, Janna Bastow talked about using AI tools to do much of the “grunt work” product managers and UX researchers do so that they can spend more time on the higher-value work that's actually helping to transform product building. In this episode, John Haggerty and Prerna Singh go a … The post 139 / User Experience Research: AI's New Frontier, with John Haggerty & Prerna Singh appeared first on ITX Corp..

Ende letzten Jahren hat in Wien zum zweiten Mal die George UX Conference stattgefunden - und wir waren live mit dabei. Hier gab es spannende Talks rund ums Thema Fintech, User Research, UX Design und AI. Die Talks könnt ihr im übrigen auch alle auf YouTube ansehen. Vor Ort war auch Julia Zadoorian-Klammer, UX Research Lead bei George Labs. Julia kennt ihr schon aus Folge 26, wo sie über Dokumentation beim UX Research spricht. Wenn ihr diese Episode noch nicht gehört habt, empfehle ich euch, es jetzt dringend nachzuholen.  Mit ihrem Hintergrund in Psychologie, bringt sie 18 Jahre Erfahrung in User Experience Research, Usability und User-Centered Design, sowohl im akademischen als auch im privaten Sektor, mit sich. Sie ist interessiert sich leidenschaftlich daran, Erkenntnisse aus dem Research in Designprozesse und Produktentwicklung zu integrieren und diese für Teams zugänglich und umsetzbar zu machen. Julia hat die Panel-Diskussion auf der George UX Conference moderiert und gibt uns spannende Einblicke hinter den Kulissen von George.  LinksJulias LinkedInGeorge UX Conference WebsiteGeorge Labs YouTube ChannelPanel Discussion Ich hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt - abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sterne als Bewertung dalassen. Wenn Ihr Fragen oder Feedback habt, lasst uns doch eine Sprachnachricht auf ux-heroes.com da und wir beantworten sie mit etwas Glück in einer der nächsten Folgen. Ihr findet ihr mich auf LinkedIn unter Markus Pirker. Bis bald bei UX Heroes. UX Heroes ist ein Podcast von Userbrain.

In this bonus episode, we look back to our conversation in Episode 87 with Ari Zelmanow and UserTesting's Michelle Huff. Ari is a former police detective turned UX researcher and now leads User Experience Research at Twilio.  In this clip, Ari explains why he thinks we need to reinvent UX researchers role within organizations to be less of a service provider and more of a consultant providing strategic advice.   Enjoy the episode.

Vidya Dinamani and Heather Samarin sit down with Dr. Ari Zelmanow, Head of User Experience Research & Communications at Twilio. With his previous experience as a former metropolitan police officer, Ari discusses how he combines his detective mindset with UX research to uncover valuable insights that drive successful product strategies. 

Mein heutiger Gast, Mirjam de Klepper, ist eine unabhängige UX Researcher im Bereich Digital Health. Zuvor arbeitete sie für Clue und mySugr und hat sich auch schon einmal mit dem Start-up Vienna Skill Smiths in die Selbstständigkeit gewagt. Außerdem ist sie Teil des strategischen Beirats der uxcon vienna und wird die Hauptbühne dieser Veranstaltung im September moderieren. Ich spreche mit Mirjam über ihre Arbeit in Femtech und ihre Erfahrung mit Bootstrapping. Mirjam erzählt auch über die uxcon vienna und darüber, was ihr an der Organisation und Moderation des Events am besten gefällt. (02:07) Mirjams Weg zum UX Research(09:20) Von Bootstrapping und Vienna Skill Smiths(18:02) Herausforderungen der Selbstständigkeit(23:03)Die uxcon vienna als Communityevent(30:21) Mirjams Vorbereitung auf die Moderation LinksMirjams LinkedInMirjams Website RessourcenBücher: Invisible Women - Caroline Criado Perez Jane Against the World - Karen Blumenthal Slack Communities: ResearchOps  User Research Academy  Blogs und Newsletters: People Nerds - dscout Outlier by Dovetail Userweekly SponsorSponsor dieser Folge ist die uxcon vienna, eine Konferenz für alle, die sich für User Experience Research und Design interessieren.Die uxcon vienna findet am 13. und 14. September in der Expedithalle in Wien statt und es erwarten euch Vorträge und Workshops rund um das Thema User Experience auf höchstem Niveau.Mit dabei sind großartige Speaker wie beispielsweise Erika Hall und Debbie Levitt sowie weitere UX Größen von Google, Spotify und Meta. Das aktuellste Line-up, und alle weiteren Details findet ihr unter uxcon.at. Und das beste, mit dem Code „uxheroes“ bekommt ihr 10% Rabatt auf euer Ticket. Übrigens: Die uxcon bietet auch besondere Tickets für die an, die von Lay-offs betroffen sind. Es sind nur noch weniger als 100 Tickets verfügbar. Sichert euch also schnell eure Teilnahme. Ich hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt - abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sterne als Bewertung dalassen. Wenn Ihr Fragen oder Feedback habt, lasst uns doch eine Sprachnachricht auf ux-heroes.com da und wir beantworten sie mit etwas Glück in einer der nächsten Folgen. Ihr findet ihr mich auf LinkedIn unter Markus Pirker. Bis bald bei UX Heroes. UX Heroes ist ein Podcast von Userbrain.

Herzlich willkommen zu einer neuen Folge von UX Heroes. Heute haben wir gleich zwei Gäste: Manuela Risch und Martin Bender. Manuela ist UX Researcherin und unterstützt Projektteams mit Nutzerfeedback dabei, bessere Entscheidungen für die Produktentwicklung zu treffen. Nach dem Studium in Soziologie ist sie 2011 über Design Thinking in die Produktentwicklung gekommen. Sie hat 5 Jahre lang als Researcherin bei USEEDS° gearbeitet, einer UX Agentur in Berlin und ist seit 2017 freiberuflich tätig. Zu ihren Kunden gehören unter anderem Zalando oder Kununu. Martin ist seit über 16 Jahren im UX Bereich tätig und hat dabei schon verschiedene Rollen wie Interaction Designer, UX Consultant und Design Manager übernommen. Seit etwa 3 Jahren ist er ebenfalls freiberuflich unterwegs. In seinen Projekten versucht er so früh wie möglich mit User Research zu starten und live dabei zu sein, wenn Nutzer in ihrem Alltag und Kontext begleitet werden. Gemeinsam sind Manuela und Martin "About Jacky". About Jacky stellt die Research Ergebnisse in der Form von Video-Dokumentationen dar, bei denen Hintergrundgeschichten von Kund:innen mit dem Framework von Jobs to be done verbunden werden. Das Ergebnis sind Research Ergebnisse, die unter die Haut gehen und gleichzeitig die strategische Produktentwicklung über verschiedene Abteilungen hinweg vorantreiben. Ich spreche mit Manuela und Martin über den Unterschied von funktionalen und emotionalen Jobs to be done, wie sich Jobs to be done von Personas unterscheiden und wie man Research-Dokumentation erstellen kann, die auch Lust macht sich damit auch zu beschäftigen. Manuela und Martins Links⁠About Jackys LinkedIn⁠⁠Manuelas LinkedIn⁠⁠Martins LinkedIn⁠⁠About Jackys Website⁠⁠Manuelas Website⁠⁠Martins Website⁠ Ressourcen⁠The creative brain⁠⁠When coffee and kale compete - Alan Klement⁠ ⁠The job to be done playbook - Jim Kalbach⁠ ⁠The field study handbook - Jan Chipchase⁠ ⁠⁠ SponsorSponsor dieser Folge ist die ⁠UXCon Vienna,⁠ eine Konferenz für alle, die sich für User Experience Research und Design interessieren. Die UXCon Vienna findet am 13. und 14. September in der Expedithalle in Wien statt und es erwarten euch Vorträge und Workshops rund um das Thema User Experience auf höchstem Niveau. Mit dabei sind großartige Speaker wie beispielsweise Erika Hall und Debbie Levitt, sowie weitere UX Größen von Google, Spotify und Meta. Das aktuellste Line-up und alle weiteren Details findet ihr unter ⁠uxcon.at⁠. Mit dem Code „uxheroes“ bekommt ihr 10% Rabatt auf euer Ticket. Ich hoffe, ihr fandet diese Folge nützlich. Wenn ihr auch die nächsten nicht verpassen wollt - abonniert UX Heroes doch auf Spotify, Apple oder eurem Lieblingspodcaster - ihr könnt uns dort auch bis zu 5 Sterne als Bewertung dalassen. Wenn Ihr Fragen oder Feedback habt, lasst uns doch eine Sprachnachricht auf ⁠ux-heroes.com⁠ da und wir beantworten sie mit etwas Glück in einer der nächsten Folgen. Ihr findet ihr mich auf ⁠LinkedIn⁠ unter Markus Pirker. Bis bald bei UX Heroes. UX Heroes ist ein Podcast von ⁠Userbrain⁠.

In this episode, Craig Mackintosh, Head of User Experience Research at LinkedIn, reflects on how the Jobs To Be Done framework has been used at the company to provide strategic focus. He joins David Duncan, co-author with Clayton Christensen on Competing Against Luck and author of The Secret Lives of Customers, to discuss how the team at LinkedIn has drawn on Jobs Theory to unlock innovation through a better understanding of the functional, social, and emotional Jobs had by its members and customers. In using the Jobs To Be Done framework, LinkedIn has been able to take steps towards the implementation of a common language across its many teams, has made more intentional choices around which Jobs they're solving for and why, and has found increased success in both articulating LinkedIn's value to its customers and in capturing opportunities for growth and innovation. Listen to learn more about the pilot studies that were undertaken; some of the Jobs that were uncovered in asking, “Why do people post on LinkedIn?”; how the team got buy-in from employees and incorporated Jobs into the company's culture; and the challenges and opportunities that presented themselves along the way.

On this episode of The Innovation Engine, we explore the fascinating world of applied innovation and the critical process of testing the commercial viability of ideas. Join us as we speak with Michael Rabjohns, Global Head of User Experience Research and Design at 3Pillar, and Steven Cooper, a Lead UX Designer in Michael's group. Both bring extensive experience in the digital product space. Between them, they have worked with household names like Marriott, Calvin Klein, Microsoft, Salesforce, and Google. Alongside host Scott Varho, they share their unique insights and valuable advice on navigating the complex landscape of innovation and product development. Listen to the full conversation to hear about the importance of understanding users and their needs, the role of execution and the necessity of pivoting or persevering based on user feedback, and various tools and techniques for user research and testing. We also discuss the challenges of communicating with stakeholders, creating safe spaces for unbiased research, and the benefits of using low-fidelity prototypes in the early stages of development. Don't miss this engaging discussion packed with practical knowledge and valuable insights for product developers at any stage of their innovation journey. Resources: View the webinar slides and resources: On-Demand Webinar Key takeaways from the webinar: How to Test the Commercial Viability of an Idea Connect with Michael Rabjohns on LinkedIn Connect with Steven Cooper on LinkedIn Connect with Scott Varho on LinkedIn Learn more and get the full show notes at: 3PillarGlobal.com Produced by Nova Media

How can journalists adopt a human-centered design mindset when building AI-driven products, and what skills will the next generation of journalists need to succeed in an AI-powered newsroom? Today we're joined by Damon Kiesow, a digital media pioneer specializing in aligning community information needs and business strategies to support sustainable local journalism. Damon shares his expertise as a professor at the Missouri School of Journalism, author of the first textbook in News Product Management, and co-founder of the International News Product Alliance. He is also the co-founder of the summer pop-up newsroom, the Missouri Information Corps, and the creator of an audience and product-focused diversity internship program in partnership with the Institute of Nonprofit News.Before joining Mizzou, Damon served as director of Product for McClatchy, where he created the company's first Product Design and User Experience Research teams. Over at The Boston Globe, as a senior product manager, he helped guide the publication's mobile strategy. In Nashua, New Hampshire, he served as the managing editor/online at The Telegraph, where he helped the Newsroom pursue a digital-first local news strategy — launching the newspaper's first mobile app and video journalism efforts.In this episode, we get Damon's views on how newsrooms can approach AI, delve into the importance of a human-centered design mindset when incorporating AI into newsrooms, and discuss the essential skills journalism students must develop to succeed in this evolving landscape. Be a part of the conversation on AI in journalism! Send us your questions here. Hosted on Acast. See acast.com/privacy for more information.

Helpful Links Connect with Anoushka Shahane on LinkedinReach out to Anoushka by e-mailMore Ascend UX Content Visit the Ascend UX podcast's website for more episodes.Read our blog on Medium for helpful articles on UX design. Contact UsWe love your questions and feedback! Please send them to ascendux@pros.com. We read every message and may use your question in a future show.Ayan Bihi is always happy to connect with listeners on LinkedIn. Just add a note mentioning the show in your invitation. CreditsThanks to Ultravice and Lakey Inspired for the use of their music.Thanks to our producer and editor Brandon Robinson.This show is created by PROS and the PROS UX Team.

Dr. Nicole Busch (*1970) arbeitet bei Miele & Cie. KG als Consumer Trend Researcher und ist unter dem Namen ‚buschwerk' seit 2007 selbstständig. Sie gilt als ausgewiesene Expertin für User Experience Research, Ergonomie und Design. Recherche und Ideenentwicklung für Produkt-, Service- und Interfacedesign sowie Studien und Workshops für Unternehmen sind Teil ihres Repertoires. Ihre Themengebiete sind der User, Innovation, Design und Trends u.a. in den Bereichen Konsumgüter, Haushaltsgeräte, Telekommunikation & Medien, Sport & Freizeit, Medizintechnik und Mobilität. Zusätzlich lehrt Nicole Ergonomie an der Muthesius Kunsthochschule, Kiel die Methoden des User Centred Research und Designs. In dieser Folge nähern wir uns der gesundheitsfördernden Gestaltung von verschiedenen Perspektiven. Als Biologin erläutert Nicole Forschungsmethoden und Ansätze der Feldforschung, als Designforscherin berichtet sie aus ihren Erfahrungen z.B. direkt aus dem OP-Raum und als Feuerwehrfrau beschreibt sie den Unterschied zwischen Planung und Realität im Eifer des Gefechts. ---------   Time Stamps: 4:10   Erkenntnisse aus der Feuerwehr 21:24  Methoden aus der Biologie und Antropologie 31:25  Kartierung - Zooming in & Zooming out 40:46  Medical Designer Skills 55:20  User Experience Design 63:35  Waschmaschine und was Produkte mit uns machen 78:35  Nachhaltige Entwicklung und Gesundheitsförderung   ---------   Relevante Links und weiterführende Informationen hierzu sind: Norman, Donald A. (2013): The design of everyday things. Rev. and expanded ed. New York: Basic Books.   Norman, Donald A. (2004): Emotional design. Why we love (or hate) everyday things. New York: Basic Books.   Norman, Donald A. (2011): Living with complexity. Cambridge, Mass: MIT Press.   Douglas Adams, Mark Carwardine: Die Letzten ihrer Art, Heyne 1992, ISBN 3-453-06115-2   Design Methods Finder https://www.designmethodsfinder.com/   WDR-Dokumentation zur Feuerwehr: Feuer und Flamme https://www1.wdr.de/fernsehen/feuer-und-flamme/index.html   Kitchen Stories (2004) (Film von Bent Hamer) Trailer: https://www.youtube.com/watch?v=oy_QGNzJNqA  

Premiere. Zwei Gäste im Elektroauto-News.net Podcast. In diesem Fall Dr. Andreas Haslbeck, Manager, User Experience Research bei Yanfeng Technology (YFT) und und Andreas Deubzer, User Interface Global Design Director bei YFT. Zu dritt haben wir uns über das Yanfeng Konzeptfahrzeug XiM23 unterhalten, welches einen Blick darauf gewährt, wie der Automobilzulieferer die Zukunft der Mobilität sieht. So viel sei bereits verraten, Luxus spielt dabei eine große Rolle. Wie uns Dr. Haslbeck und Herr Deubzer zu verstehen geben, entwickelt der Zulieferer alle zwei Jahre ein Konzeptfahrzeug, welches einen Ausblick auf die Zukunft der Mobilität, aus Sicht von Yanfeng gewähren soll. Mit dem Konzeptfahrzeug „Experience in Motion 2023“ (XiM23) präsentiert das Unternehmen seine Vision eines ganzheitlichen Luxuserlebnisses nun greifbar in Form eines Elektroautos. Hierzu habe man  fünf global gültige Faktoren (Aspekte) identifiziert, mit denen Automobilhersteller bei der Ausstattung ihrer Fahrzeuge für ein ganzheitliches Luxuserlebnis sorgen können. Vier unterschiedliche Erlebnismodi: Calm-, Rich-, Rich+- und Immersive-Mode gestatten es dem Fahrer die Aspekte in unterschiedlicher Gewichtung/ Ausprägung zu erleben. Hierzu bereits jetzt der Verweis auf den Podcast, da Herr Deubzer das Ganze sehr gut darstellt und greifbar erläutert. Spannend für mich war in diesem Zusammenhang auch die Aussage von Herr Dr. Haslbeck, dass man sich mit den Entwicklern der Automobilhersteller ausgetauscht hat. Diese ähnliche Aspekte und Schwerpunkte ermitteln konnten und dementsprechend mit vergleichbaren Ansätzen in die Zukunft schreiten. Viel mehr als ein Technologieträger wird das XiM23 Konzept nicht werden. Zeigt aber ganz gut auf, welche „neue und überzeugende Erlebnisse für die Automobilindustrie und die zukünftige Mobilität“ geliefert werden.  Im Detail verstehen es die beiden Herren von Yanfeng den XiM23 und die Bedeutung für deren Unternehmen und die Automobilindustrie an sich besser einzuordnen. Daher gilt, einfach Mal reinhören in die aktuelle Folge.

Ashley Ruba, PhD is a formerly NIH-funded Research Fellow who now has a career in User Experience Research at Meta Reality Labs. Ashley joins the podcast to talk about how toxic positivity in conversations about the academic job market is ultimately unhelpful, how she landed a UXR job making over three times her postdoc salary, and why grad students (particularly in the social sciences) should consider UXR as a potential career option. This is a great episode for folks who need to hear the inside story of just how competitive the academic job market is and for anyone who is interested in the UXR space. Follow Ashley on LinkedIn: https://www.linkedin.com/in/ashleyruba/ Follow Ashley on Twitter: https://twitter.com/ashleyruba *** Ready to go industry? Get started by downloading the PhD Going Industry six-week checklist: https://www.phdgoingindustry.com/sixweekchecklist

Okay, so what is joy really and what does it mean to be joy-full? What are the common leaks and drains on our joy? And most importantly, how can we create more joy in our life? Meet Self Leadership Coach and author Dr. Erin Baker, who not only holds a PhD in Social Psychology, but also led a User Experience Research team at Facebook and was part of bringing Facebook Stories to 2 billion people. In this episode we talk about all things JOY filled, including being your true authentic self in an ever changing world and our own unique coming out stories! LINKS MENTIONED: Erin's book "Joy-Full AF: The Essential Business Strategy We're Afraid To Put First" can be purchased here - https://amzn.to/3yegBqE https://ErinMBaker.com/ http://www.OutoftheBoxWithChristine.com http://www.ChristineBlosdale.com #LGBT #LGBTQ

Okay, so what is joy really and what does it mean to be joy-full? What are the common leaks and drains on our joy? And most importantly, how can we create more joy in our life? Meet Self Leadership Coach and author Dr. Erin Baker, who not only holds a PhD in Social Psychology, but also led a User Experience Research team at Facebook and was part of bringing Facebook Stories to 2 billion people. In this episode we talk about all things JOY filled, including being your true authentic self in an ever changing world and our own unique coming out stories! LINKS MENTIONED: Erin's book "Joy-Full AF: The Essential Business Strategy We're Afraid To Put First" can be purchased here - https://amzn.to/3yegBqE https://ErinMBaker.com/ http://www.OutoftheBoxWithChristine.com http://www.ChristineBlosdale.com #LGBT #LGBTQ

Dr. Erin Baker is a Doctor of Social Psychology, recovering big tech employee, trauma-informed coach, and occasional podcaster. Before becoming a self-leadership and business coach, Erin previously led the User Experience Research team at Facebook and was part of bringing Facebook Stories to 2 billion people. They were also the Director of User Experience Research & Design at Microsoft Yammer. An internal family systems practitioner and elite certified neuro-transformational coach, Erin completed their Ph.D. in Psychology at The University of Texas at Austin and graduated with a Bachelor's degree in Psychology from the University of Michigan. Their book, Joy-Full AF: The Essential Business Strategy We're Afraid to Put First will be available on September 7, 2022. Erin joins me today to discuss what it means to be Joy-full AF—in business and life. They describe what embracing joy looks like and explain why it is an essential part of career success. They highlight the difference between working through discomfort and the nervous system being unsafe. They also discuss why trauma is relevant to business, coaching, and everything in life, and underscore how we can all open up to joy. “There's no universal definition of what it means to be joyful—it's a full body experience only you can experience for yourself. The fun thing is discovering what joy means to you.” - Dr. Erin Baker This week on the Trauma Hiders Club Podcast: “Victoria's Secret,” “Paint It Black,” and the role of music in Erin's life What Erin learned from writing their upcoming book, Joy-full AF Academic trauma and toxic positivity Erin's pivot from Facebook to become a trauma-informed coach Their experience working at Facebook and how they became aware of the power of joy What it means to be joy-full and how to open up to it Our cultural associations with—and the fear of—chasing joy Leading with love and Erin's 90-day live on Facebook What prevented Erin from seeing that joy was something they could embrace in their professional life Why fear and love are dance partners The relationship between joy and trauma-informed coaching Resources Mentioned: Song: Ciara - Paint It, Black Song: Jax - Victoria's Secret Connect with Dr. Erin Baker: Erin Baker Website Erin Baker on LinkedIn Erin Baker on Instagram Erin Baker on Facebook Where High Achievers Get Through Shit - TOGETHER Thanks for tuning into this week's episode of Trauma Hiders Club ‘The Podcast' with Karen Goldfinger Baker. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music Be sure to share your favorite episodes on social media to help me reach more high achievers, like you. Join me on Facebook, Instagram, and LinkedIn and visit my website to discover the rules of Trauma Club and grab your free download: Discover 5 Ways Your Fuckery Is Getting In The Way of The Next Level of Your Success.See omnystudio.com/listener for privacy information.

Dr. Erin Baker is a Doctor of Social Psychology, recovering big tech employee, trauma-informed coach, and occasional podcaster. Before becoming a self-leadership and business coach, Erin previously led the User Experience Research team at Facebook and was part of bringing Facebook Stories to 2 billion people. They were also the Director of User Experience Research & Design at Microsoft Yammer. An internal family systems practitioner and elite certified neuro-transformational coach, Erin completed their Ph.D. in Psychology at The University of Texas at Austin and graduated with a Bachelor's degree in Psychology from the University of Michigan. Their book, Joy-Full AF: The Essential Business Strategy We're Afraid to Put First will be available on September 7, 2022. Erin joins me today to discuss what it means to be Joy-full AF—in business and life. They describe what embracing joy looks like and explain why it is an essential part of career success. They highlight the difference between working through discomfort and the nervous system being unsafe. They also discuss why trauma is relevant to business, coaching, and everything in life, and underscore how we can all open up to joy. “There's no universal definition of what it means to be joyful—it's a full body experience only you can experience for yourself. The fun thing is discovering what joy means to you.” - Dr. Erin Baker This week on the Trauma Hiders Club Podcast: “Victoria's Secret,” “Paint It Black,” and the role of music in Erin's life What Erin learned from writing their upcoming book, Joy-full AF Academic trauma and toxic positivity Erin's pivot from Facebook to become a trauma-informed coach Their experience working at Facebook and how they became aware of the power of joy What it means to be joy-full and how to open up to it Our cultural associations with—and the fear of—chasing joy Leading with love and Erin's 90-day live on Facebook What prevented Erin from seeing that joy was something they could embrace in their professional life Why fear and love are dance partners The relationship between joy and trauma-informed coaching Resources Mentioned: Song: Ciara - Paint It, Black Song: Jax - Victoria's Secret Connect with Dr. Erin Baker: Erin Baker Website Erin Baker on LinkedIn Erin Baker on Instagram Erin Baker on Facebook Where High Achievers Get Through Shit - TOGETHER Thanks for tuning into this week's episode of Trauma Hiders Club ‘The Podcast' with Karen Goldfinger Baker. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music Be sure to share your favorite episodes on social media to help me reach more high achievers, like you. Join me on Facebook, Instagram, and LinkedIn and visit my website to discover the rules of Trauma Club and grab your free download: Discover 5 Ways Your Fuckery Is Getting In The Way of The Next Level of Your Success.See omnystudio.com/listener for privacy information.

Reading and discussing my Medium article on this topic. https://rbefored.com/should-product-managers-do-user-experience-research-or-design-1358d452f488 Watch on YouTube: https://youtu.be/-AkdaAsRL7c ------- Like, comment, subscribe, and tell friends about Delta CX on YouTube, please!

Investing. Business. Life. These things are full of the highest of highs and the lowest of lows. But through it all, the graph goes up and to the right. (3:24) Hot takes from Twitter: David looks back on this month's episodes with input from the socials. (7:48) Preview: What's in store for Authors in August. (9:56) We're joined by Lead Analyst Tim Beyers to answer some questions about the latest changes to the premium Rule Breakers service. (25:54) The Motley Fools's head of User Experience Research is here to talk about accessibility on Fool.dom. (41:10) Should we be buying stocks while the market is down or putting away cash for emergencies? Robert Brokamp helps us prioritize, and then responds to a tragic story of what can happen if you don't have an estate plan. (59:57) A long-time Fool makes beautiful music, and shines a light on the importance of the Foolish community beyond just investing advice. (1:05) A final story about why we invest, and why financial freedom is a lifetime endeavor. Stocks Mentioned: TTD, LULU, STNR, BAND Host: David Gardner Guests: Tim Beyers, Holly Fake, Robert Brokamp Producer: Rick Engdahl

Kathy Baxter: The Ethics of AI    Consumers are between a rock and a hard place. We expect the companies we distrust to be honest about their data collection practices. Ninety percent of consumers think companies should improve the world. According to many of us, it's not happening. Saleforce's Kathy Baxter and her colleague Yoav Schlesinger developed a maturity model which depends on managers being open to feedback from their subordinates about AI bias. With trust as a starting point, ethics can flow naturally. Kathy Baxter   LinkedIn Twitter   Bio   As an Architect of Ethical AI Practice at Salesforce, Kathy develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. She collaborates and partners with external AI and ethics experts to continuously evolve Salesforce policies, practices, and products. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She received her MS in Engineering Psychology and BS in Applied Psychology from the Georgia Institute of Technology. The second edition of her book, "Understanding your users," was published in May 2015. You can read about her current research at einstein.ai/ethics. Resources   Kathy's work at https://www.einstein.ai/ethics   Kelly Caine, Kathy Baxter & Catherine Courage, Understanding Your Users: A Practical Guide to User Research Methods (Interactive Technologies) (2 ed. 2022).   Kathy Baxter, AI Ethics Maturity Model (2022), https://www.salesforceairesearch.com/static/ethics/EthicalAIMaturityModel.pdf (last visited Jul 18, 2022).   Singapore launches world's first AI testing framework and toolkit to promote transparency; Invites companies to pilot and contribute to international standards development, INFOCOMM Media Development Authority (2022), https://www.imda.gov.sg/news-and-events/Media-Room/Media-Releases/2022/Singapore-launches-worlds-first-AI-testing-framework-and-toolkit-to-promote-transparency-Invites-companies-to-pilot-and-contribute-to-international-standards-development(last visited Jul 18, 2022).

Christoph Schroeder ist User Experience Lead bei Planblue - einem Startup aus Bremen, das mithilfe von selbstentwickelten Unterwassersatelliten den Meeresboden scannt. Die dabei gewonnenen Daten geben Auskunft über den Zustand der Meere und helfen bei der Bekämpfung globaler Probleme wie z.B. Klimawandel, Biodiversitätsverlust und Müllverschmutzung. Ich spreche mit Christoph über seine Herausforderung User Research zu so einem breiten Thema wie dem Meer durchzuführen und er verrät welche Methoden er dafür anwendet und wie er mithilfe von einem Hypothesenboard den Überblick über alles behält. Christoph's Buchempfehlung Hooked: How to build habit-forming products – Nir Eyal Sponsor: UXCon Vienna Sponsor dieser Folge ist die UXCon Vienna eine Konferenz für alle, die sich für User Experience Research und Design interessieren. Die UXCon Vienna findet am 15. und 16. September in der Ankerbrot Fabrik in Wien statt und es erwarten euch Vorträge und Workshops rund um das Thema User Experience auf höchstem Niveau. Mit dabei sind großartige Speaker wie beispielsweise Jeff Gothelf und Indie Young sowie weitere UX Größen von LinkedIn, Netflix und Booking.com. Das akuellste Line-Up und alle weiteren Details findet ihr unter uxcon.at. Mit dem Code „userbraindiscount“ bekommt ihr 10% Rabatt auf euer Ticket. Links Planblue Website Userbrain - Remote User Testing

Join alumni Dante Cannarozzi (EN '01) as he talks with Lisa Dragin (EN '01) and discusses her journey from her undergrad in Computer Science to User Experience Research. See acast.com/privacy for privacy and opt-out information.

Dr. Erin Baker is a transformational coach and strategic advisor to high-performing, heart-centered entrepreneurs and leaders who want to make a positive impact in the world while also creating a life they love. A PhD social psychologist and former User Experience Research leader at Facebook & Microsoft, Erin brings their deep passion and expertise in human psychology to helping people cultivate an amazing inner world that supports and fuels the outer change they are creating in their lives and beyond. They also host Shift-Starters podcast, are finishing their first book, Joyful AF: Stop Feeling Miserable and Start Having Fun in Your Business Again. Erin M Baker, Phd (they/them) Website: www.erinmbaker.com Podcast: Shift-Starters Follow me on Instagram and Facebook --- Send in a voice message: https://anchor.fm/new-mind-creator/message Support this podcast: https://anchor.fm/new-mind-creator/support

Mein heutiger Gast ist Verena Artinger - sie ist UX Lead bei Willhaben. willhaben zählt mit mehr als 7,4 Millionen Unique Clients und 1,4 Milliarden Seitenaufrufen (Page Impressions) pro Monat zu den reichweitenstärksten Internet-Diensten Österreichs. Die 7,4 Millionen Unique Clients sind ziemlich beachtlich, wenn man daran denkt, dass Österreich knapp 9 Millionen Einwohner hat. Willhaben wurde 2006 gegründet, und beschäftigt mehr als 300 Mitarbeiter. Das Anzeigenportal willhaben.at umfasst dabei die Bereiche Immobilien, Autos & Motor, Jobs & Karriere, sowie einen für Privatinserenten kostenlosen Marktplatz. Derzeit sind rund 75.000 Immobilienangebote, mehr als 120.000 Fahrzeuge und ca. 16.000 Stellenangebote auf dem Portal zusätzlich zu etwa 10 Millionen Waren und Dienstleistungen auf dem Marktplatz. Verena war die allererste User Experience Designerin bei Willhaben und erzählt wie die Produktteams organisiert sind und die Abstimmungsmeetings ablaufen und verrät mit welchen Methoden Willhaben die User Experience der Startseite deutlich verbessern konnte. Sponsor Sponsor dieser Folge ist die UXCon Vienna eine Konferenz für alle, die sich für User Experience Research und Design interessieren. Die UXCon Vienna findet am 15. und 16. September in der Ankerbrot Fabrik in Wien statt und es erwarten euch Vorträge und Workshops rund um das Thema User Experience auf höchstem Niveau. Mit dabei sind großartige Speaker wie beispielsweise Jeff Gothelf und Indie Young sowie weitere UX Größen von LinkedIn, Netflix und Booking.com. Das akuellste Line-Up und alle weiteren Details findet ihr unter uxcon.at. Mit dem Code „userbraindiscount“ bekommt ihr 10% Rabatt auf euer Ticket. Links Willhaben.at Lean UX von Jeff Gothelf

Building a User Research strategy can feel daunting, especially for beginners. What does a research strategy even have to look like? Where should you begin? Join Lanie and Sarah Romoslawski in this episode as they discuss how you can start building your User Research strategy for your project, even if you're still a beginner. They'll share tips on where to begin and how you can kick off building your own strategy but starting with 2 simple questions - what do we want to learn? And, what is our end goal? Sarah Romoslawski is a user researcher that has worked in games, children's entertainment, consumer electronics, health tech, and most recently, fintech industries. Sarah's interest in user research for games came about while working in academic virtual reality and mixed reality research groups at Carnegie Mellon and Arizona State University. Starting her gaming career at EA Pogo.com as a game producer, her first research-focused position was at Sifteo, where she built a grassroots playtesting service for the iconic video gaming blocks. Previously the Senior Manager of User Experience Research at Glu Mobile, she grew the user experience research function there from a team of one to a team of eight, supporting a wide variety of game genres and multiple game development studios. Sarah is currently a Staff Researcher at Coinbase focused on the design system.

Our guest for this episode is John Garvie (https://www.linkedin.com/in/johngarvie/); A former Account Manager and current Head of User Experience Research at Uber Eats where they are helping the world find the best restaurants that deliver. We'll learn about growing up with a family member with special needs, how serendipitous NYC can be, and when driving around in your car listening to NPR can change your life.

It may sound like a leap to go from aerospace and operational physiology to overseeing user experience research for a major financial services company, but Jeff Scott explains just how much these worlds have in common.Jeff shares his unique and fascinating journey from the US Air Force to Director of User Experience Research at Charles Schwab. He shows how each step along the way built upon the previous to make him perfectly suited for his role.Along the way, Jeff discusses what call center work shares in common with flying a fighter jet, the military lessons he applies every day at Schwab and how good vs. bad data can literally save lives. He also throws me for a loop with his desert island music choices!

What is UX, user experience and what kind of user experiences does it include? Would unboxing also be part of UX? What aspects of UX design can enable seamless experiences across devices? Does personalization enhance user experience? How do Spotify, Thread do it well ? What are the key future trends to watch out for in UX? Damian answers the above questions and many more as he talks about User Experience Design and helping businesses focus on users first and how they can design better interactions using new technology. Damian is an expert in UX research, product design, & psychology. Damian Rees is the UX Director for Europe at Ipsos (a global research company ) responsible for educating and empowering teams to deliver top quality UX research and design work to clients globally. He has 22 years of experience in UX working with BBC, Burberry, and Financial Times. Please connect with him on Linkedin https://www.linkedin.com/in/damianrees/ Jagged with Jasravee is facilitated by Jasravee Kaur Chandra, Director- Brand Building, Research & Innovation at Master Sun, Consulting Brand of Adiva L Pvt. Ltd. Jasravee has over 20 years experience as a Strategic Brand Builder,Communications Leader and Entrepreneur. Please connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/ Email Jasravee at jasravee@theadiva.com Damian believes that UX is about making an experience easy, useful, and in some circumstances enjoyable for user. The thing that sets UX apart is the structured user-centred design process at the heart. Where users are the focus right from the start and any assumptions are validated and design ideas are tested iteratively. So when something launches, we already know users want it, need it, and can use it.A good user experience is about making it simple, fast, accessible, easy to understand, credible. He talks about his personal experience where he took his 7 year old to McDonalds and he ordered a happy meal for himself and his brother with no help from me. He just watched and felt it was such a great example of UX. If a 7 year old can walk up to something, interact, and complete a purchase then the experience has been designed well. The core differences between Customer Experience (CX) and UX is that CX is about the overall customer relationship – across multiple touch points. UX tends to be more about focusing on individual touch points at a time and designing the interactions between the customer and the business. Follow Jagged with Jasravee on Social Media Facebook Page : https://www.facebook.com/jaggedwithjasravee Instagram : https://www.instagram.com/jagggedwithjasravee/ Podcast Page : https://anchor.fm/jagged-with-jasravee Youtube Page : https://www.youtube.com/c/jaggedwithjasravee Linktree : https://linktr.ee/jaggedwithjasravee Jagged with Jasravee, is an initiative of Master Sun, the Consulting Brand of Adiva Lifestyle Pvt Ltd. Please visit our blog at http://www.mastersun.in/ #uxdesign #uxresearcher #userexperienceresearch

In this quick tip episode, I talk about ways of getting unbiased user feedback on your Shopify store. This will help you to improve the user experience and improve your conversion rates and revenue.On the Show Today You'll Learn:Why asking your friends & family is a bad ideaHow you can test your store's user experienceWhat the 5-second test isWhich apps and services will help you with user experience testingand moreLinks:https://www.playbookux.com/https://www.usertesting.com/https://trymyui.com/https://www.luckyorange.com/https://www.hotjar.com/Subscribe & Listen Everywhere:Listen On: ​My Site | iTunes | Spotify | Amazon Music/Audible | Stitcher | Deezer | Google PodcastPlease support the podcast by giving an honest Rating/Review for the show on iTunes!Share the podcast with your family, friends, and co-workers.Tag the podcast on Instagram @clauslauter and let me know what you like about it.If you like the content and would like to support the podcast, you can buy me a coffee here._______________

A presentation by Kagonya Awori about her PHD research about Educational Games, the use of 360 video and AI in learning and more, followed by a talk with Sam Hopkins. Kagonya Awori proposes a lens for game design that is based on indigenous African ways of knowing. Based on a study with elders in Kenya and diaspora youth in Australia, this talk proposes a lens that can motivate the design of games that can better mediate learning for African communities. The People-Place-Praxis lens is based on the view that knowledge is developed, shared and stored over time through situated face-to-face interactions with people and indigenous epicentres. The P-P-P lens views People as knowledge, Place as knowledge and Praxis as knowledge. This triad view of knowledge asserts that immersive learning involves supporting social, situated and physical interactions among members, and in close association with indigenous epicentres. DR. KAGONYA AWORI is a Human-Computer Interaction (HCI) researcher. She has over 10 years experience in User Experience Research and Design having worked across the globe in countries including Kenya, United Kingdom, and Australia, with companies such as iHub Kenya, Microsoft Research, National Australia Bank and Safaricom PLC. She holds a dual Masters in Human-Computer Interaction from Carnegie Mellon University (USA), a Bachelors in Business Information Technology from Strathmore University (Kenya), and a PhD in Computer Engineering from the University of Melbourne, (Australia)

Ryan Geddings, who led the multi-line receiving project at RF-SMART joins Sarah and Bill to discuss the uses for multi-line receiving and the thought he put into developing the functionality. What You'll Learn:What is multi-line receiving?Why did RF-SMART create it?Is MLR right for me?Additional Resources:Listen to the Intro Episode: What's Going on in the Healthcare Supply Chain?Read the Blog: Multi-Line ReceivingSee Demo Video: Oracle Healthcare VideosWho You'll Hear: Ryan Geddings, User Experience Research and Designer, RF-SMART - Ryan has worked with RF-SMART since 2019, and is the principal User Experience specialist for the Oracle Cloud team. He led the design and development of the Multiline Receiving module. Ryan is a University of North Florida graduate, a 12 year Air Force Veteran and is passionate about enhancing user experience.Bill Brewer, Healthcare Product Manager, RF-SMART - Bill Brewer currently serves as Healthcare Product Manager at RF-SMART in Jacksonville, Florida. In this role, Bill is responsible for overseeing RF-SMART's healthcare supply chain strategy and roadmap. Prior to his appointment at RF-SMART, Bill served as Regional Director, Materials Management at USPI/Tenet Healthcare. He has also served in supply chain leadership roles at Wake Forest Baptist Medical Center, UFHealth, and University of Missouri Healthcare. Brewer holds a Master of Health Administration and a Master of Science in Health Informatics. Sarah Archer, Content Marketing Specialist, RF-SMART - Sarah has been a team member at RF-SMART since 2018. She is the host of this podcast, the Taking Inventory Podcast, and the YouTube series Q&A. Sarah is currently pursuing her Master's degree in Communication at the University of North Florida.

In this episode of the Technically Speaking podcast live on the SF Design Week, our host Harrison Wheeler talks to the UX Research Corner crew, a 30k+ follower Clubhouse room where they talk about the nuances and intricacies of the UX research field. Tune in and learn how these awesome women opened up the conversation on tech and built a community through such an innovative space as is Clubhouse.  Jump straight into: (01:35) - Who is the diverse crew from UX Corner? Favorite whiteboarding tools, future travel plans, and their go-to activities to relax.  (15:18) - The origin story of the UX Research Corner: Finding researchers and UX designers through Clubhouse. (21:23) - How they organize the conversation for every room: Structure, notes, surveys, and maintaining the topics fresh.  (24:33) - The impact of Clubhouse on everyone as individuals: Making friends, chemistry and stickiness. (28:51) - Women of color leading the discussion: On representation and how long it took for men to join the conversation. (33:11) - Opening up the conversation: On being vocal about processes, sharing experiences, and demystifying the field.  (39:59) - Reoccurring themes and what excites the crew about their work: The power of expression, passion, community, and perspective.  Episode Resources: https://www.notion.so/UX-Research-Corner-645e25d48e964ddeac6da325599dddf8https://www.notion.so/UX-Research-Corner-645e25d48e964ddeac6da325599dddf8v (UX Research Corner ) https://www.joinclubhouse.com/club/uxresearchcorner (UX Research Corner - Clubhouse ) https://twitter.com/uxrcorner (UXR Corner / Twitter ) https://automattic.com/ (Automattic) Support this podcast

Du kennst jede Menge technische Geräte, Websites, Apps, ... Sie erfüllen nicht nur einen bestimmten Zweck, sondern sie sollen für dich als Anwender auch so einfach und angenehm wie möglich zu bedienen sein. Mit diesem Gebiet beschäftigt sich die User Experience Research, für das mein heutiger Gast Oliver Experte ist. Mit welchen Methoden arbeiten User Experience Researcher? Was mag er so gern an diesem Bereich? Mit welchen Ausbildungen oder Studiengängen kommt man dahin? Das und mehr erfährst du in dieser Folge von Oliver.

Kathy Baxter is the principal architect of Ethical AI Practice at Salesforce. She develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. On this episode, we ask Kathy: What are the critical steps to take from an ethics perspective, to ensure your AI product is safe to launch? ---- To learn more, visit our website: https://www.equalai.org/ You can also follow us on Twitter: @ai_equal

It's been a while but we're back! Tune in as Nannearl gives a quick update on what she’s been up to in the UX world, along with a quick review of how the first year of Unpacked Angles has been for her and what you can look forward to in the next year to come. We're 1 year old, y'all!

Listen to Jennifer Brace talk about her inspiring career, Ford 2021 Global Trends Report, and the future of the automotive space. Jennifer Brace has spent 17 years with Ford Motor Company working in engineering, marketing, user research, mobility innovation, and most recently futuring. Her career began in vehicle engineering and transitioned into human machine interface working with engineers, designers and customers to develop the SYNC user interface. In 2015 she moved to the San Francisco Bay Area to Ford’s Greenfield Lab to develop a User Experience Research team to provide qualitative customer insights. She then transitioned to the Mobility team focusing on developing digital services in entertainment and leading the user experience innovation team for FordPass. Today, back in Michigan, Jennifer is the Global Consumer Trends and Futuring Manager. She works across the different areas of the company to bring a forward-looking perspective to all aspects of the business.Jennifer holds a BS in Mechanical Engineering and a MS in Engineering Management from the University of Michigan.Big thanks to infoedge LLC for hosting this podcast!

Nannearl spoke with Niesha White, Product Design Lead at Ed Farm, about her experience as a front-end developer and what it has been been like transitioning into product design. They also chatted about Niesha’s organization, Birmingham Black Techies, and their upcoming conference (Feb 3-5)! Tune in!W A T C H Watch on YouTube: https://youtu.be/irIMqF3MBYw New Episodes Every Other Wednesday! R E S O U R C E S

Join in on the conversation with Ashley Janelle, UX/UI designer at Caterpillar and UX Coach, and Nannearl as they explore more of what Ashley does and how she works as a UX/UI Designer and a UX coach.W A T C H Watch on YouTube: https://youtu.be/d4IHwWkrE3s New Episodes Every Other Wednesday! R E S O U R C E S Ashley's website: https://www.ashleyjanelle.com/Ashley's Instagram: https://www.instagram.com/theashleyjanelle/Ashley's Twitter: https://twitter.com/theashleyjanell F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Conducting UX research doesn't always have to be super extravagant, especially for products that are brand new. UX research can seem expensive (in both money and time) but, in reality, that's not always the case. Getting helpful feedback helps us create useful & successful products, so join Nannearl as she discusses how to get it!W A T C H Watch on YouTube: https://youtu.be/SVMDSFN6bzE New Episodes Every Other Wednesday! R E S O U R C E S

UX research is a growing field and can often be misunderstood or just plain unknown to others. Join Nannearl as she discusses UX research with Christa, a researcher at Figma, and learn about what UX research is to Christa, how she started out, and the many tips and tricks that have worked for her while breaking in and thriving in the UXR field!W A T C H Watch on YouTube: https://youtu.be/FnVCoKKOldc New Episodes Every Other Wednesday! R E S O U R C E S

What do you need to know about AI Ethics in the tech industry? To explore this question we welcome Kathy Baxter to the show. Kathy is an Architect of Ethical AI Practice at Salesforce, where she develops research-informed best practices to educate Salesforce employees, customers, and the industry on the development of responsible AI. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. Full show notes for this episode can be found at Radicalai.org.  If you enjoy this episode please make sure to subscribe, submit a rating and review, and connect with us on twitter at twitter.com/radicalaipod

Join Nannearl on the living room floor for some more raw, behind-the-scenes talk on imposter syndrome, how she deals with it, and to get the scoop on how things have been since starting my her job.W A T C H Watch on YouTube: https://youtu.be/i1-x6_mjC8E New Episodes Every Other Wednesday! R E S O U R C E S

It's time for some Q&A! Join Nannearl as she answers questions that listeners have about UX-related topics.W A T C H Watch on YouTube: https://youtu.be/B6RsK3ztjLI New Episodes Every Other Wednesday! R E S O U R C E S

Join members of LinkedIn to discuss where they are in their accessibility journey and to get your feedback, positive and constructive. There will be folks from both LinkedIn and LinkedIn Learning in attendance. This will include Jennison Asuncion, Head of Accessibility Engineering Evangelism, and colleagues from Engineering, Design and User Experience Research.

⚠️TW: suicidal tendencies ⚠️Burnout is one baaad (shut yo mouth

In the UX Research, there are many common skills one that get discussed frequently and others that don’t get as much attention. Join Nannearl as she discusses three essential skills that she thinks are a must for UX researchers to have that don’t seem to come up too often. ***Don't forget to send in your questions or topics you’d like to see covered on Unpacked Angles: https://forms.gle/D9gZ98z71ssVZEeGAW A T C H Watch on YouTube: https://youtu.be/CMwic_uP94k New Episodes Every Other Wednesday! R E S O U R C E S

“Wenn ich die Leute gefragt hätte, was sie wollen, hätten sie gesagt: schnellere Pferde”. Dieses berühmte Zitat von Henry Ford deutet an, wie schwer es ist, an Kundenwünsche heranzukommen. Unsere Julia “Romy” Roming hält dagegen. Sie leitet den Bereich User Experience Research bei COBE und sagt: Man muss eben nur die richtigen Fragen stellen. In dieser Podcast-Episode erklärt sie, was genau das bedeutet, und: Ganz nebenbei verrät sie noch, was dran ist am Hype um Design Thinking, wie viele Gründe es dafür gibt, Vanille-Eis zu verschmähen, und was Unternehmen heute noch tun können, um ihre Kunden besser zu verstehen.

Let's get into heuristics! Join Nannearl as she discusses what heuristics are and how heuristic evaluations are used in UX. ***Don't forget to send in your questions or topics you’d like to see covered on Unpacked Angles via this form: https://forms.gle/HYdvF5Jf4jL9ZiTJ7W A T C H Watch on YouTube: https://youtu.be/4UmeYwWGssA New Episodes Every Other Wednesday! R E S O U R C E S

The pandemic, unfortunately, is keeping many of us from traveling as we might like. Join Nannearl for a trip down memory lane as she recaps her trip to Japan and Korea, and the interesting UX and design finds she noticed along the way. Also, be sure to send in any questions or topics you’d like to see covered on Unpacked Angles via this form: https://forms.gle/HYdvF5Jf4jL9ZiTJ7 W A T C H Watch on YouTube: https://youtu.be/zNtkD4Lwd4s New Episodes Every Other Wednesday! R E S O U R C E S

Feeling unfocused, unmotivated or confused about the meaning of time because of Covid/quarantine/civil unrest/all the things of 2020? Yeah...us too. Tune in to learn about some of the time-management practices Nannearl uses to help keep herself on track even when she's feeling (ridiculously) distracted.W A T C H Watch on YouTube: https://youtu.be/Q0K_Ghd8Rjo New Episodes Every Other Wednesday! R E S O U R C E S ***Donate, Educate & Learn About More Ways You Can Help: https://blacklivesmatters.carrd.co/***Donate to Lebanon: https://www.anera.org/The Pomodoro Technique (book): https://bit.ly/3gZ930F F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

We're finally talking UX portfolio things this episode! Your case studies are arguably the most important part of your portfolio, so it's important that they're structured well and contain helpful information for the reader. Join Nannearl as she breaks down how to write case studies for your portfolio!W A T C H Watch on YouTube: https://youtu.be/DL3proEJJpY New Episodes Every Other Wednesday! R E S O U R C E S ***Donate, Educate & Learn About More Ways You Can Help: https://blacklivesmatters.carrd.co/UX Research Presentation I Liked: https://t.co/odIQMkG0a3?amp=1More on UX Case Study Structure: Case Study Structure (Source 1)Case Study Structure (Source 2)My Portfolio (note: my portfolio is a bit different...you really only need ~3-5 case studies & they don't all need to be part of the same story): https://www.nannearlswork.com/my-portfolio F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

This episode, Nannearl's going in on what she wishes she knew about UX before getting into the field. She's definitely done A LOT of things that weren't necessary while making her way to where she is now, so she figured why not share the wealth and make it a little easier for the next person? So, enjoy! And let us know if we can answer anymore questions for you.W A T C H Watch on YouTube: https://youtu.be/5QWUMdkrfRc New Episodes Every Other Wednesday! R E S O U R C E S***Donate, Educate & Learn About More Ways You Can Help: https://blacklivesmatters.carrd.co/Udemy Course on UX-Dev Collaboration: https://www.udemy.com/course/designer-developer-collaboration/codeHeartedGirl:https://www.instagram.com/breboombidihttps://codeheartedgirl.com F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

We're going into part TWO of Nannearl's job search update, where she reveals how it has been interviewing and looking for jobs DURING the effects of COVID-19...& it has been everything but easy! Tune in to hear how the remote interview process has been like for her in addition to the search, plus her most recent update (SPOILER ALERT: she landed a contract researcher role at Figma!).W A T C H Watch on YouTube: https://youtu.be/GjYnz_q5Ap0 New Episodes Every Other Wednesday! R E S O U R C E S ***Donate, Educate & Learn About More Ways You Can Help: https://blacklivesmatters.carrd.co/ F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Nannearl Brown is a user experience researcher who journeyed into the field by way of systems engineering and the social impact space. Most recently, she led the UX, product management, and design efforts for over a year as the Director of UX for the LA-based beauty tech startup, Emma Beauty. She cares greatly about creating a shared understanding of the tech industry with all, most especially with Black people and other marginalized groups. Nannearl shares her knowledge by leading design workshops, serving as a mentor and design technical expert for the Thinkful and Bloc online design bootcamps, and through her YouTube channel, Unpacked Angles. She holds a bachelor’s and master’s degree from the University of Virginia in engineering science and systems engineering (respectively) in addition to a master’s degree from the University of Southern California in nonprofit leadership and management, with a focus in social entrepreneurship. She is a proud member of Delta Sigma Theta Sorority, Inc. and in her spare time, she enjoys creative projects, archery, and volunteering as a technical instructor for Black Girls Code.UI vs UXFinding 1st Job After CollegeValue of Creating ContentLeveraging Online ResourcesHaving a mentorBeing specific with your job searchNannearl BrownLinkedIn, Twitter, WebsiteUnpacked AnglesTwitter, Website, Podcast, YouTubeMentioned in EpisodeUdemy, Skills Share, Black Girls CodeFee-Only Financial Planner

About the EpisodeIn episode 26 I had the chance to chat with Steve Fadden on driving UX Research and Insights. Steve is the Head of User Research for Analytics, Insights, & Measurement at Google as well as Lecturer for User Experience Research at UC Berkeley.We get the chance to learn from his deep experience working at the intersection of UX research & design. We touch onhow UX researcher and designer can collaborate in the best waythe importance of ethnographic research and participational designthe intersection of product management and UX researchhow to act on behavioural UX design insightshow to balance between incremental UX insights and strategic long term research to influence product strategy decisionshow UX design and UX research can have the biggest impact from his learningsmeasuring outcomes of product and services in the design processwhy UX research never stopsAbout UX IndiaUX India is a not-for profit venture, UXINDIA is built by, built for, and sustained by its growing community of designers, enthusiasts, influencers from business, education, and governance.UXINDIA is being organized by UsabilityMatters.Org(UMO). With over 800+ attendees at UX India 2019, it was India’s largest conference on user experience design. UXINDIA™ helps to educate next generation by bring innovators and ux practitioners from across the world.UX India currently launched “UMO Unites - Social Impact by Design” to counter the global difficulties due the virus. You can take part with projects or help out as a mentor, volunteer or contribute as a partner.Learn more at https://www.ux-india.org and https://www.umo.design

Tune in as Nannearl shares another update on her experience looking for a UX position. In part 1, she goes into detail about having the "job search blues" right before the COVID-19 pandemic. It's a tough time for so many of us; millions of people are out of work. Whether you've been searching for a job for a while or you're just getting out there, just know that you're not alone (and Nannearl totally understand the "sucky-ness" of it all)! Be encouraged.W A T C H Watch on YouTube: https://youtu.be/ISpYDBEWb3o New Episodes Every Other Wednesday! R E S O U R C E S ***Donate, Educate & Learn About More Ways You Can Help: https://blacklivesmatters.carrd.co/Job Scan (optimize your resume): https://www.jobscan.co/Canva (resume templates & more): https://www.canva.com F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

In this VLOG entry (circa March 2020), Nannearl goes into the origin story and talks about how Unpacked Angles came out of a time of personal struggle. Tune in to hear the whole story and how she went about starting the channel with ZERO knowledge on being a YouTube creator.W A T C H Watch on YouTube: https://youtu.be/Hu-18-Ukj8o New Episodes Every Other Wednesday! R E S O U R C E S Erin's Channel: Erin On Demand - https://www.youtube.com/channel/UCN0UL-WYN5h8qKpywD1x5kgSkillshare: https://skl.sh/2zJ1gTHTalkspace: https://www.talkspace.com/ F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Creating good screeners to recruit the participants we need in UX to do research and testing studies is so important, especially now with COVID-19 keeping everyone remote. There is an art to it but it definitely doesn't have to be rocket science. In this episode, Nannearl goes into screeners and 9 tips for designing them to be as effective as we need them to be!W A T C H Watch on YouTube: https://youtu.be/Qcdb5E1lQl0 New Episodes Every Other Wednesday! R E S O U R C E SMore on Screener Questions:https://www.usertesting.com/blog/screener-questionshttps://www.nngroup.com/articles/screening-questions-select-research-participants/Best Practices: https://help.usertesting.com/hc/en-us/articles/115003370731-Screener-question-best-practices F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

We're getting into the second set of UX rules of thumb that all UX designers and UX researchers should know. This time, in part 2, Nannearl goes over 10 UX laws that are more closely aligned to the UI side of design...and she had her Sharpie and sketch paper ready!W A T C H Watch on YouTube: https://youtu.be/8TNVo2oy-sw New Episodes Every Other Wednesday! R E S O U R C E SThe UX Laws: https://lawsofux.com/More on the Laws of Proximity & Uniform Connectedness: https://www.interaction-design.org/literature/article/laws-of-proximity-uniform-connectedness-and-continuation-gestalt-principles-2More on Occam's Razor: https://medium.com/@jonyablonski/designing-with-occams-razor-3692df2f3c7f F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Being a recent grad or making a career switch to the UX field can be very challenging. In this episode, I provide 3 tips on how to break into UX. Let me know if you'd like me to go into more details about anything!W A T C HWatch on YouTube: https://youtu.be/-4DHYyLbfdMNew Episodes Every Other Wednesday!R E S O U R C E SMore on UX terms:https://djangostars.com/blog/ui-ux-terms-everyone-should-know/https://www.springboard.com/blog/ux-terms/https://careerfoundry.com/en/blog/ux-design/ux-design-glossary/Online self-learning platforms mentioned:https://www.skillshare.com/https://www.udemy.com/F O L L O WWebsite | www.unpackedangles.comInstagram | http://www.instagram.com/unpackedanglesTwitter | http://www.twitter.com/unpackedanglesFacebook | http://www.facebook.com/unpackedangles

Join Nannearl as she shares some behind the scenes raw updates on creating her UX portfolio, how her job search is starting off, and what she’s experienced so far with interviewing for UX positions. Giving you a glimpse of how she prepares for UX interviews -- let us know if you're interested in hearing more about Nannearl’s preparation process!W A T C H Watch on YouTube: https://youtu.be/hMXy6Cn3jiQ New Episodes Every Other Wednesday! R E S O U R C E SMy Interview Prep Doc (w/ sample questions): http://bit.ly/3aMy4s7 F O L L O W Website | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Knowing about our users includes knowing how they think and why they do the things they do, and what better way to understand that than by studying the mind (aka, psychology!) In UX, there are a few rules of thumb that all UX designers and UX researchers should know, many of which are based in psych. In part 1, Nannearl goes over 10 UX laws that are more closely aligned to UX.W A T C H Watch on YouTube: https://youtu.be/4sPULmuTGDw New Episodes Every Other Wednesday! R E S O U R C E SThe Laws of UX Website: https://lawsofux.com/More on Postel's Law: https://alistapart.com/article/your-website-has-two-faces/More on Tesler's Law (estimating the cost of complexity): https://humanist.co/blog/law-of-conservation-of-complexity/ F O L L O W Website | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

We're back again with more UX terms! In this episode, Nannearl goes over 10 major terms in UX that are more focused on the common techniques and deliverables that are required from UXers at different parts of the design process. Would you like to see more of these? Let us know - there are TONS of commonly used UX terms!W A T C H Watch on YouTube: https://youtu.be/tFFEAW6Z1K4 New Episodes Every Other Wednesday! R E S O U R C E SMore UX terms: https://djangostars.com/blog/ui-ux-terms-everyone-should-know/https://careerfoundry.com/en/blog/ux-design/ux-design-glossary/Most Lovable Product (MLP): https://medium.com/the-happy-startup-school/beyond-mvp-10-steps-to-make-your-product-minimum-loveable-51800164ae0cUsed Flow Syntax (Workflow/Flowchart Shapes): https://www.gliffy.com/blog/how-to-flowchart-basic-symbols-part-1-of-3 F O L L O W Website | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

In UX design and UX research, it can be easy to fall victim to bias and fallacy. In this episode, Nannearl goes over 9 biases and fallacies that she thinks are important to be aware of while working on a team and building products. W A T C HWatch on YouTube: https://youtu.be/9zJ_igCu4qYNew Episodes Every Other Wednesday!R E S O U R C E SBias: https://www.psychologytoday.com/us/basics/biasFallacies: https://blog.hubspot.com/marketing/common-logical-fallaciesOther biases & fallacies to watch out for: https://uxdesign.cc/10-biases-to-be-aware-of-when-building-products-cb5245fb7776F O L L O WWebsite | www.unpackedangles.comInstagram | http://www.instagram.com/unpackedanglesTwitter | http://www.twitter.com/unpackedanglesFacebook | http://www.facebook.com/unpackedangles

To stay on the same page UX, it's important to understand the language used so that (especially when if we're trying to break into UX). In this episode, Nannearl goes over 12 terms that are more foundational that are important to know and understand in the field. Would you like to see more of these? Let us know - there are TONS of commonly used UX terms!W A T C H Watch on YouTube: https://youtu.be/bKb8y-iGIAg New Episodes Every Other Wednesday! R E S O U R C E SMore UX terms: https://djangostars.com/blog/ui-ux-terms-everyone-should-know/https://careerfoundry.com/en/blog/ux-design/ux-design-glossary/More on bias/fallacy: https://www.psychologytoday.com/us/basics/biashttps://classroom.synonym.com/differences-between-bias-fallacy-8421511.htmlMore on mental models: https://jamesclear.com/feynman-mental-modelshttps://www.nngroup.com/articles/mental-models/More on heuristics: https://www.nngroup.com/articles/ten-usability-heuristics/More on the Nielsen Norman Group: https://www.nngroup.comMore on the design sprint: https://www.gv.com/sprint/More on the Pareto Principle: https://www.investopedia.com/terms/p/paretoprinciple.asphttps://usabilitygeek.com/pareto-principle-and-ux/ F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedangles Facebook | http://www.facebook.com/unpackedangles

Laura Vardoulakis a human-computer interaction researcher, passionate about technologies that help people live happier, healthier lives and currently leads User Experience Research for Google Health. She holds a Master of Science in Computer Science from Northeastern University, where she later received her PhD in Computer Science on Human-Computer Interaction Concentration. Prior to Google, her research was at the intersection of HCI, CS, and Medicine: developing conversational, agent-based interactions designed to improve health outcomes. Laura's research has been published in CHI, Intelligent Virtual Agents, AAAI, and featured in The Wall Street Journal and MIT Technology Review. In today's episode we talk to Laura about career transitions, ethics in technology development and the value of applied social science. Laura shares her path of becoming a UX researcher. Many of the turns that we take during our professional career, says Laura, are leaps of faith. Having discovered her interest in human-computer interaction when the field itself was only in the process of becoming means that she often had to believe to have the needed expertise and create her own professional goals. We ask Laura how did she come to make her choices, what does she consider to be the conditions for a cohesive cross-functional team to be successful and what to take into consideration when transitioning to industry from a more theoretical work place? At last we ask Laura about her view of the future in the field of machine learning and what should we be prepared for. Laura Vardoulakis  - LinkedIn: https://www.linkedin.com/in/laura-vardoulakis-0182442a/ 

Co-hosts Dave Franchino and Stefanie Norvaisas talk with Julie Norvaisas, Senior Director of User Research at LinkedIn, the world's largest professional social network with 675 million members worldwide. Julie talks about how a strong, transparent, and inclusive culture helps her foster creativity and a shared sense of purpose among her team of researchers and writers, who work in disparate locations around the world.

Aqeel and Amy examine the current opportunity and role of UX Audits in the web3, open-source, and blockchain design space. Learn about the purpose UX audits serve, how they were implemented at Devcon for the past 2 years, and the challenges faced in making them more integral to the service offerings in the ecosystem. Also, dive into how does design collaboration and cross-pollination look like in the open-source design community and how can we move these efforts forward together.

Now introducing: Unpacked Angles! We're all about widening the perspective on UX, self-care, travel and more. You can expect to hear informational content on UX design & UX research, interviews, practical tips, travel adventures and the raw, behind the scenes realness of the UX interview process and more. Tune in if you're new to UX, a seasoned pro, or just interested in any of the topics mentioned. Be sure to sign up for the newsletter via the website, subscribe, and enjoy!W A T C HSubscribe on YouTube: http://bit.ly/2XrBxqMNew Episodes Every Other Wednesday! F O L L O WWebsite | www.unpackedangles.com Instagram | http://www.instagram.com/unpackedangles Twitter | http://www.twitter.com/unpackedanglesFacebook | http://www.facebook.com/unpackedangles

On this week’s episode, Dumss shares a bit about doing user experience research and how to do quality research. Dumss got a chance to chat with a well known User Experience Researcher and Specialist (Steve Portigal) and shares what she learnt from her conversation from him.

IRI has been selected to join Facebook’s Marketing Mix Modeling Program. This will allow IRI to offer their clients insights about the performance of their total marketing spend, in which a portion is spent on Facebook.  GreenBook released an article sharing five reasons why you should enable voice in your surveys — one of the five is “Preventing Fraud in Market Research.” To find out why you should be adding voice, visit greenbookblog.org. There has been growth in the number of Consumer Insight events.  Which one should you go to? Today, Kathryn Brooksheir, a UX Researcher at Indeed, published her point of view for User Experience Research on Medium. You can find a link to the post in our show notes or search for Top UX Research Conferences in 2020.  Happy Market Research will attend one UXRConf, and, if budget permits, one other event. If you have a recommendation, please drop our show host, that’s me, and email at jamin@happymr.com.  In human capital news, Andrew Hawn rejoins Maru/Matchbox as the Managing Director of Technology after spending two years at MetaForesight and Sparks & Honey. Find links to these stories in our show notes. For more detailed commentary, be sure to signup for our weekly newsletter at www.happymr.com. And that’s your daily briefing of marketing research news. We hope you had a pleasant time off and safe travels as we all conclude this holiday season.  Find Jamin Online: Email: jamin@happymr.com LinkedIn: www.linkedin.com/in/jaminbrazil Twitter: www.twitter.com/jaminbrazil Find Us Online: Twitter: www.twitter.com/happymrxp LinkedIn: www.linkedin.com/company/happymarketresearch Facebook: www.facebook.com/happymrxp Website: www.happymr.com Sources: IRI Worldwide: https://www.iriworldwide.com/en-US/News/Press-Releases/IRI-Joins-Marketing-Mix-Modeling-Program-on-Facebook GreenBook: https://greenbookblog.org/2020/01/02/5-reasons-why-its-time-to-voice-enable-your-surveys/ Kathryn Brooksheir: https://uxdesign.cc/top-ux-research-conferences-to-attend-in-2020-7194bb878a8c Maru/Matchbox: https://marumatchbox.com/press_release/marumatchbox-appoints-strategic-advisory-leader-technology/ 

My guest today is Steve Portigal, Founder of Portigal Consulting. Established in 2001, Portigal Consulting helps organizations bring insights about their users into their design and development processes. Additionally, he has also authored two books: "Doorbells, Danger, and Dead Batteries: User Research War Stories," and "Interviewing Users: How to Uncover Compelling Insights." And, Steve hosts Dollars to Donuts which has 24 episodes with remarkable guests including head of User Experience Research at Pinterest, Airbnb, Mailchimp, Goldman Sachs, and IBM. Find Steve Online: LinkedIn Website: portigal.com Find Us Online:  Social Media: @happymrxp LinkedIn Website: happymr.com This Episode’s Sponsor:  This episode is brought to you by HubUx. HubUx reduces project management costs by 90%. Think of HubUx as your personal AI project manager, taking care of all your recruitment and interview coordination needs in the background. The platform connects you with the right providers and sample based on your research and project needs. For more information, please visit HubUx.com. [00:00] On Episode 228, I'm interviewing Steve Portigal, founder of Portigal Consulting, but first a word from our sponsor.  [00:11] This episode is brought to you by HubUx.  HubUx is a productivity tool for qualitative research.  It creates a seamless workflow across your tools and team.  Originally, came up with the idea as I was listening to research professionals in both the quant and qual space complain about and articulate the pain, I guess more succinctly, around managing qualitative research.  The one big problem with qualitative is it’s synchronous in nature, and it requires 100% of the attention of the respondent. This creates a big barrier, and, I believe, a tremendous opportunity inside of the marketplace.  So what we do is we take the tools that you use; we integrate them into a work flow so that, ultimately, you enter in your project details, that is, who it is that you want to talk to, when you want to talk to them, whether it’s a focus group, in-person, or virtual or IDI’s or ethnos; and we connect you to those right people in the times that you want to have those conversations or connections – Push-Button Qualitative Insights, HubUx.  If you have any questions, reach out to me directly. I would appreciate it. Jamin@HubUx.com    [01:36] Hi, I'm Jamin, and you're listening to the Happy Market Research Podcast. My guest today is Steve Portigal, founder of Portigal Consulting.  Established in 2001, Portigal Consulting helps organizations bring insights about their users into their design and development processes. Additionally, he has authored two books: Doorbells, Danger and Dead Batteries, User Research War Stories. I actually am ordering that one as soon as we are off this call. It's on my list of things to do today, by the way, and then I've already ordered the Interviewing Users - How to Uncover Compelling Insights. Holy Moly, that is going to be super interesting.  And Steve hosts what is now my number one listened to podcast for the last two weeks. In fact, I've got a six-hour or eight-hour road trip coming up this Wednesday. All the episodes are downloading. I believe I'm going to be caught up at the end of that road trip. He's got 24 episodes with remarkable guests, including head of user-experience research at Pinterest, Airbnb, MailChimp, Goldman Sachs, IBM, and the list goes on. Steve, it is an honor to have you on the Happy Market Research Podcast today. Thank you.  [02:47] I'm happy to be here.  [02:48] I'd like to start out with a quick kind of assessment of, from your point of view...  You grew up in a different area than the Bay Area. Tell us a little bit about your parents, your upbringing, and how that informed who you are today and what you're doing.  [03:03] Yeah, I was raised by a single parent. My mom raised me and my sister in southern Ontario.

Joris Leker is the Co-Founder of Valsplat (https://www.valsplat.nl), an agency that focusses on researching how users use applications for numerous companies. This qualitative research is mostly a manual process that is measured by interviewing people and asking them about their experience. These interviews were previously bundled into a report and sent to the client, but […]

Joris Leker is the Co-Founder of Valsplat, an agency that focusses on researching how users use applications for numerous companies. This qualitative research is mostly a manual process that is measured by interviewing people and asking them about their experience. These interviews were previously bundled into a report and sent to the client, but Joris and his team noticed that this sometimes meant that information wasn't landing where it was supposed to. They created Sticktail to combat this problem and he talks all about what Sticktail does in this podcast.

What we’re exploring today: What is UX, UI and Product Design? What are the job roles and where do your skills fit? The rise of digital and how it has come to the forefront of industries, creating new roles Where UX, UI and Product Design fits within an agency/company Who is this episode for? Anyone who is interested in getting into the field If you want a bit of clarification of what UX, UI and Product Designers do People who want to upskill Let's start by… Explaining what a UX researcher does? UX stands for User Experience Research methods, quantitative research Validating what the users want and the problems are Applying traditional methodologies to the digital design process Has to be about the customer and the problem if there is one What do customers actually want and what they need? Overlaps with UX design, they can work together Depending on the size of the company, team and budget, will suggest the amount or level of research they do Explaining what a UX designer does? Focus on the experience of the user and customer for the digital product Find out if the product is enjoyable to use Do they align with the business needs? Information architecture, what information needs to be in the product User personas, user testing, iterating, wireframes, no visual design in a UX design role We sort out the journey, it’s like the cogs of a clock - does it function, is it enjoyable to watch? Agile environment, constantly changing - if something is not working, you have to take it back and move it forward with the user in mind Do more testing, change the UX - it is not a linear process Check back to www.becomerecruitment.com/podcast to keep up to date with all the latest news and podcasts.

Samantha Rosenthal is a digital anthropologists and User Experience Researcher who studies the ways in which digital technologies permeate our daily lives and experiences. She has applied anthropology within companies that create and sustain new digital technologies to help contextualize design within lived experience. Currently she is working at Task Rabbit as an experience researcher and has graduated with her masters in anthropology from the University of UCL in London. In this episode we talk to Samantha about digital anthropology and what it is like to be an anthropologist working in the area of User Experience Research for tech-based companies. We talk about larger topics like the relationships people form with technology the design. Application of technologies and why it is important or at least an advantage to have a social scientist working in companies. Samantha's work: Rosenthal, Samantha. (2017). The Terminator came for Sarah Connor, and we said nothing.” In Hacker (https://hackernoon.com/the-terminator-came-for-sarah-connor-and-we-said-nothing-797d3a559b99) Rosenthal, Samantha. (2016). “Life of a Smartphone” in Hacker (https://hackernoon.com/life-of-a-smartphone-7283d66d1e84) Social media or other links: https://medium.com/@samantharosenthal

In each episode of the Inside Our MIND podcast, we take a look at issues and challenges facing education that we are working to address through research, technology and strategic initiatives.In our latest episode, Brian welcomes User Experience (UX) Researcher Alesha Arp to the show for a discussion on user feedback and design. Alesha explains how we gather user feedback, and the design thinking that goes into updates we make to our ST Math program.Topics covered in this episode:0:45 Intro2:35: Alesha's Work as a UX Researcher6:00 Gathering user feedback10:00 Classroom observation11:45 Going beyond feedback12:30 Identifying design issues14:30 Making design decisionsThanks for listening to the podcast! Please leave us a review on iTunes, Google Podcasts, Spotify, Spreaker or wherever you are listening to the show. Subscribe to get future episodes as soon as they are released!

In each episode of the Inside Our MIND podcast, we take a look at issues and challenges facing education that we are working to address through research, technology and strategic initiatives.In our latest episode, Brian welcomes User Experience (UX) Researcher Alesha Arp to the show for a discussion on user feedback and design. Alesha explains how we gather user feedback, and the design thinking that goes into updates we make to our ST Math program.Topics covered in this episode:0:45 Intro2:35: Alesha's Work as a UX Researcher6:00 Gathering user feedback10:00 Classroom observation11:45 Going beyond feedback12:30 Identifying design issues14:30 Making design decisionsThanks for listening to the podcast! Please leave us a review on iTunes, Google Podcasts, Spotify, Spreaker or wherever you are listening to the show. Subscribe to get future episodes as soon as they are released!

Mrudula Sreekanth has an MICT from the International University in Germany and over 13 years of experience in User Experience Research and Interaction Design in the technology space in India having worked with companies such as SAP, Samsung and Oracle. She is currently the Business Head - UX Research for Peepal Design India. Her areas of expertise include: User Experience Research, Contextual Interviews, Formative Usability Testing, Diary Studies and Project Management. In today's episode we talk to Mrudula about her academic experience in the early days of AI as well as her extensive research experience in the technology space in India. We explore the process and challenges of doing local research in India for international companies. We cover what she values in a researcher and what are the benefits of hiring a social scientist. Lastly, we talk about the power of multidisciplinary teams and how to rapidly integrate a social scientist.

Das heutige Interview habe ich aufgrund Steffis Urlaub allein mit Viktoria Spokojna geführt, sie ist User Experience Researcher bei WATTx in Berlin und hat viel Interessantes zu berichten :-)

Jonathan Karpfen, Experience Researcher at Airbnb and Principal UX Researcher at LinkedIn before Airbnb, goes into the details of a what working as a UX Researcher is all about in this episode. Some of the areas we touch upon in this episode include: 1. How and why did Jonathan go into UX Research 2. What is UX Research 3. Example of a project that Jonathan worked on at LinkedIn as a UX Researcher 4. What kind of problems does Jonathan work on as an Experience Researcher at Airbnb 5. How UX Research comes down to being able to understand people and their behaviors 6. Interesting and challenging aspects of the job 7. A list of books for budding researchers or for anyone curious about how great products are designed 8. Recruiting tips Thank you for listening!! Follow the show on Twitter @LED_Curator Website www.learneducatediscover.com/ Like us on FaceBook at www.facebook.com/learneducatediscover/ Email us at hello@learneducatediscover. We will reply!! Subscribe to the show on iTunes itunes.apple.com/us/podcast/learn…ver/id1049159321

My guest this week is Bethany Heck. Bethany is currently a creative lead for Microsoft’s Power BI team. Her work has been featured in New York Magazine, The New Yorker, Wired, Smashing Magazine, Uppercase Magazine and several other international publications. In addition to that, she runs Eephus League, an online shop dedicated to the fringes of baseball, and freelances under her company Heck House. Bethany and I talk about, growing up the child of a design professor, her love of baseball, the difference between being a designer and being a creative director, and much more.

My guests this week are Drew Hill and Bob Ewing of Inch X Inch. Drew and Bob are life long friends, and currently Art Directors for Element 3 in Indianapolis. After hours they run Inch X inch, a monthly subscription button club. Inch X Inch features different artists each month and donates all of the profits to charities focusing on art in schools. We talk about the birth of their friendship, why the chose the charities they donate to, and their relationship with Busy Beaver Button Co., French Paper, and Mama’s Sauce.

My guest this week is my friend, Scotty Russell. Scotty is an illustrative hand lettering artist, and motivation creative coach, in his spare time he holds down a day job as an in-house creative for an industrial manufacturer in Cedar Falls, Iowa. Scotty and I met last year when he came to Mobile to speak at an AIGA portfolio review. I was truly floored by his story and the message behind it. This year at Creative South he presented a version of that same talk and was greeted with a standing ovation at the end.

Antoinette Carroll is the CEO of Creative Reaction Labs, a non-profit based out of St. Louis, dedicated to using design for social innovation and to improve the human experience. She is also the president of AIGA St Louis, she created and serves as chair of the Diversity and Inclusion Initiative at the local level, and at the national level, she is the Chair of AIGA’s Diversity and Inclusion Task Force.

My guest this week is Ben Stafford. Ben and his wife Beth own and run Fox Meadow Creative, an Ohio-based design studio specializing in brand identity, illustration, print, and digital graphics. We talk about growing up in Ohio, what it’s like to run a business with your spouse, why adoption is so important to him, and teaching online.

My guest this week is Adam Grason. Adam is a freelance designer based out of Orlando, FL and has worked with clients like Hallmark and Disney. Adam and I talk about his growing up in a rough neighborhood, a series of unfortunate losses that threw him into a deep depression, Adam’s time with Disney, and the ups and does that come with running your own business.

Our guest this week is Alicja Colon. Alicja is a commercial lifestyle product photographer, based out of Savannah, GA working at Focus Lab. We talk about studying graphic design in college, and transitioning from designer to wedding photographer to a project manager and then finally into her current career. We also discuss how working with Stocksy United taught her how to better craft a story. And, when you get done listening to Alicja here go listen to her podcast Manual Focus, where she does short segments about the business of photography.

My guest this week is Victor Yocco. Victor is a User Experience Researcher working for EY-Intuitive out of Philadelphia. He has written several articles for the likes of A List Apart and Smashing Magazine and has recently written a book about User Experience Research called, Design for the Mind: Seven Psychological Principles of Persuasive Design. We talk about how user experience research works within the context of design, the culture of alcohol in tech and agency settings, his own dealings with substance abuse, getting sober, and ways to address the underlying issue that lead to substance abuse.

In the final episode of the season I speak with Monal Chokshi, Head of User Experience Research at Lyft. We discuss traditional paths to a user research career, creating routines for meeting different types of users, and the emergence of leadership roles in user research.

Movie Production Issues Lack of studio support. Poor audience test results. VERY small number of screens. Somehow, a cult hit after release. Why Do People Love This Movie? Has internet cult hit status. Why? Appealing to elitism and cynicism? Fart jokes? Love it or hate it. Christopher Has a Problem With This Movie It feels mean, basically. Also the extrapolations it makes are unreasonable as far as I’m concerned. Dumbing Down Society Network covered similar ground in the 1970s. Whose Fault is this Situation? The yuppies for not reproducing more? The “dumb” people? The system? Corporatism, selfishness, etc? Human Evolution Defining terms because people use them in the wrong way too often. How humanity actually evolves. Dysgenics. Why the movie is wrong. Bad Things “Crab mentality.” Self absorption. Laziness. Selfishness. Willful ignorance. Materialism. Design for Idiots Actually there are some interesting examples here. Simplification of UI. “Idiot-proofing.” Automation. How Do We Avoid This Future? Each host gives their plan to save the world. Governor Adrian implements the ~mushroom~ marshmallow test. The Genius of Idiocracy: Rolling Stone Idiocracy is a Cruel Movie and You Should Be Ashamed for Liking It: Gizmodo The Design of Everyday Things by Donald Norman: iTunesAmazon Support the show!

Today I chat with Kavita Appachu, the Senior Manager of User Experience Research at Kelley Blue Book. She describes the different roles she's had in different organizations, moving from design to research, and explains the change effort underway at Kelley Blue Book.

In today's episode I speak with Aviva Rosenstein, the Senior Manager of User Experience Research at DocuSign. We explore how to make all types of research actionable, the benefit of doing your own recruiting, and the evolution from building a usability lab to having an in-house research capability.

Today's guest is Kerry McAleer-Forte, the Director of User Experience Research for Sears Holdings. We discuss how researchers need to think like storytellers, getting at the underlying need behind a research request, and the risk of using research to make recommendations. The post 5. Kerry McAleer-Forte of Sears Holdings first appeared on Portigal Consulting.

Most user experience research takes place sitting behind a computer. And yet these days, most networked experiences are happening on mobile devices. Some common user experience research methods work well in a mobile environment - others don’t. In this talk, Juliette Melton will guide you through how to use some great existing research methods in a mobile context, how to incorporate some new (and fun!) methods into your arsenal, and propose next generation tools and services to make mobile user experience research even better. Juliette has ten years of experience building, managing, and researching digital environments and is a human factors researcher based at IDEO in San Francisco. She’s deeply interested in the intersections between digital culture, learning, and communication. Her work has spanned a broad range of industries including social media, casual gaming, education administration, electronic publishing, corporate banking, computer hardware, and public health. Community education - through workshops, lectures, and writing - is an important part of her work. Remote user experience methods, agile project management, and research program planning are frequent topics. Juliette holds an MEd from the Technology, Innovation, and Education program at the Harvard Graduate School of Education where she focused on developing models for innovative networked learning applications. She also has a BA in Comparative Literature from Haverford College. Follow Juliette on Twitter: @j Licensed as Creative Commons Attribution-Share Alike 3.0 (http://creativecommons.org/licenses/by-sa/3.0/).

Gerry Gaffney spoke to Patrick Larvie, Google's Manager of User Experience Research.Patrick reveals Google's secret - rapid user feedback, early and often.He also talks about the influence of culture on technology.The book Patrick recommends is Karaoke Nights: An Ethnographic Rhapsody, by Rob Drew (tinyurl.com/2ewbft).There was also a reference to the Google Image Labeler (images.google.com/imagelabeler).Gerry concluded with a plug for Information & Design's usability training courses in Melbourne (infodesign.com.au/training/courseschedule.asp).Duration: 34:29File size: 5.92MB

Dr. Erin Baker is a transformational coach and strategic advisor to high-performing, heart-centered entrepreneurs and leaders who want to make a positive impact while also creating a life they love. A PhD social psychologist and former User Experience Research leader at Facebook & Microsoft, Erin brings their deep passion and expertise in human psychology to helping people cultivate an amazing inner world that supports and fuels the outer change they are creating in their lives and beyond. They also host Shift-Starters podcast and are writing their first book, The Ten Essentials for Turning for Your Venture into an Adventure.Today on Full Body F*ck Yes:What connection truly means & why social media hinders that needDr. Erin's wake up call for reevaluating their prioritiesThe identity death Dr. Erin experienced after leaving FacebookHow Dr. Erin gave themself permission to be gender fluidDr. Erin's decision for Top Surgery & the privilege of looking on the outside how you feel internallyLoving other people allows you to know yourself deeperLeaning into grief for the full human experienceOn Sale Today! How to Land and Embody Your First TEDx Talk will teach you everything you need for not only how to craft your talk, but land it and spread it with ease.Follow Dr. Erin:Instagram: @drerinmbaker Website: erinmbaker.com Connect with Abbey:Instagram: @abbeygibb Website: abbeygibb.comThis show is produced by Soulfire Productions