Podcasts about bren brown's dare

In this thought-provoking episode of the Moonshots Podcast, join our hosts, Mike and Mark, as they dive deep into Brené Brown's impactful work, Dare to Lead. This episode promises to enlighten and inspire. It is structured around four captivating clips that bring Brené Brown's insights directly to you.Buy The Book on Amazon https://geni.us/DaretoleadBecome a Moonshot Member https://www.patreon.com/MoonshotsWatch this episode on YouTube https://youtu.be/6BVWVyVrp4ISummary:https://www.apolloadvisor.com/dare-to-lead-by-brene-brown/INTRO: The episode begins with an engaging introduction to Brené Brown's philosophy, setting the stage for discussing the importance of vulnerability in leadership.Clip 1: Brené Brown shares her wisdom, focusing on showing vulnerability. She highlights how embracing our vulnerabilities can act as a catalyst for courage, inspiring those around us. This segment, titled "Courage is Contagious," lasts a little over two minutes but packs a powerful message about the strength found in openness.Clip 2: The conversation then moves to the "The 7 Pillars of Trust," a cornerstone of Brené's teachings. Through a memorable acronym, B.R.A.V.I.N.G., this segment simplifies the complex behaviors essential for building trust in any relationship. At just over three minutes, this clip provides a concise yet comprehensive overview of these critical principles.Clip 3: FourMinuteBooks takes the stage to distill another of Brené's valuable lessons on the power of focus through adversity. By narrowing down your core values, this one-minute and thirteen-second clip emphasizes how a clear understanding of what truly matters can guide leaders through challenging times.OUTRO: Brené Brown wraps up the show with a powerful message on the influence of leadership. "Inspire others today" is not just a call to action; it's a reminder of every leader's power to make a difference. This closing segment encourages listeners to step into their potential and lead with intention.Buy The Book on Amazon https://geni.us/DaretoleadBecome a Moonshot Member https://www.patreon.com/MoonshotsWatch this episode on YouTube  https://youtu.be/YpSfbYTJDK4Summary:https://www.apolloadvisor.com/dare-to-lead-by-brene-brown/Throughout the episode, Mike and Mark facilitate a dynamic exploration of Brené Brown's Dare to Lead, weaving together her expert insights with their reflections. Whether you're a long-time follower of Brené Brown or new to her work, this episode offers valuable lessons on leadership, vulnerability, and the courage to be authentic. Don't miss this deep dive into the heart of transformative leadership practices. Thanks to our monthly supporters Diana Bastianelli Andy Pilara ola Lorenz Weidinger Fred Fox Austin Hammatt Zachary Phillips Antonio Candia Dan Effland Mike Leigh Cooper Daniela Wedemeier Bertram O. Gayla Schiff Corey LaMonica Smitty Laura KE Denise findlay Krzysztof Wade Mackintosh Diana Bastianelli James Springle Nimalen Sivapalan Roar Nikolay Ytre-Eide Stef Roger von Holdt Jette Haswell Marco Silva venkata reddy Dirk Breitsameter Ingram Casey Nicoara Talpes rahul grover Evert van de Plassche Ravi Govender Andrew Hyde Craig Lindsay Steve Woollard Lasse Brurok Deborah Spahr Chris Way Barbara Samoela Christian Jo Hatchard Kalman Cseh Berg De Bleecker Paul Acquaah MrBonjour Sid Liza Goetz Rodrigo Aliseda Konnor Ah kuoi Marjan Modara Dietmar Baur Ken Ennis Bob Nolley ★ Support this podcast on Patreon ★

In Part 2 of John's conversation with Juliet, they dive deeper into what makes meaningful relationships and how open communication and understanding others' perspectives are important. In Part 1, Juliet shared her journey from growing up with dyslexia to becoming a Chief Communications Officer at FetTech and helping small business owners discover and share their personal stories as a storytelling consultant. Listen to this episode to learn more: [00:00] - YNS Live with NFL Thread podcast [02:05] - Word Blindness: Dyslexia Exposed podcast [06:18] - The challenges NFL players face  [10:03] - Supporting players for their mental health [13:15] - How Juliet improves her significant relationships [15:07] - Juliet's definition of happiness [16:40] - Juliet's thoughts on writing a book [17:47] - Juliet's #1 daily habit [20:26] - Character traits of a great leader [21:48] - Juliet's self-investment strategies [22:57] - Impact of Juliet's faith on her business [24:26] - Best way to get in touch with Juliet [25:10] - Book recommendations [26:43] - Podcast recommendations [29:24] - Closing remarks NOTABLE QUOTES:  “Communication is a two-way street. It's not just about expressing yourself; it's about ensuring the other person is receptive and understands.”  “A lot of people get stuck in life because they're afraid of failure. They're afraid of what someone else is going to think. They're afraid that they're not good enough. So they don't ever explore some of their curiosity. And that's when people get stuck.” “Starting the day with gratitude really sets the tone for me. It puts me in a positive mindset and helps me approach the day with a sense of appreciation.”  “Happiness is having that flow of, like, all my people are okay, healthy, and in good spots in their life; that's when I'm on the right path.” “I've always believed that I was going to do something bigger than I ever thought. But I always had this knowing that if I just kept moving forward, I can achieve greatness.” “I think what makes a great leader is someone that is driven, fair, kind, inspiring in a positive way, open, willing to listen to different sides of things, and a hard worker who follows through.” “Being curious is one of the number one things that is important in life, staying curious, and not shutting yourself off, staying open to what possibilities are out there for you.” BOOKS MENTIONED: The Shatter Me series by Tahereh Mafi (https://a.co/d/19puvWq) Books by Brené Brown (http://tinyurl.com/BreneBrownAmazonPage) Elixir Project by Kary Oberbrunner (https://a.co/d/h5PXuzt) PODCASTS MENTIONED: Unbreakable with Jay Glazer (https://podcasts.apple.com/us/podcast/unbreakable-with-jay-glazer/id1641935224) Brené Brown's Unlocking Us podcast (https://brenebrown.com/podcast-show/unlocking-us/) Brené Brown's Dare to Lead podcast (https://brenebrown.com/podcast-show/dare-to-lead/) USEFUL RESOURCES: https://www.iamjuliethahn.com https://www.fettech.com https://www.instagram.com/iamjuliethahn/ https://www.linkedin.com/in/iamjuliethahn/ https://www.facebook.com/iamjuliethahn https://twitter.com/iamjuliethahn https://www.youtube.com/channel/UCuCLsAHoGBaiItEFJdl4h3w CONNECT WITH JOHN Website - https://thejohnhulen.com     Instagram - https://www.instagram.com/johnhulen     Facebook - https://www.facebook.com/johnhulen     Twitter - https://www.twitter.com/johnhulen     LinkedIn - https://www.linkedin.com/in/johnhulen     YouTube - https://www.youtube.com/channel/UCLX_NchE8lisC4NL2GciIWA     EPISODE CREDITS Intro and Outro music provided by Jeff Scheetz - https://jeffscheetz.com/

Josefine Campbell is a founder of Campbell Company, a top leadership consulting firm for multinational companies. Campbell inspires and coaches leaders, teams, and talents in large organisations such as McDonald's, Deloitte, Maersk, Novo Nordisk, and Carlsberg Group. Her approach combines the practical and the pragmatic. A four-time jiu-jitsu champion, she is particularly interested in developing personal leadership in difficult circumstances, such as is often the case in modern work life.   Questions •  Now Josefine, even though we read a short description about our guests, we always like to give our guests an opportunity to share a little bit about their journey. So, could you share with our listeners a little bit about your journey, how you got from where you were to where you are today? •  A big part of what you do focuses on the power barometer, right. So, can you share with our listeners a little bit about that, and how it is that you are able to implement? What is the power barometer? •  Could you share with us maybe two or three approaches, tactics, tools that you can use to manage energy in work and life? •  Could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? •  Can you also share with us maybe one or two books that you've read recently? Or even maybe a book that you read a very long time ago, but it has had a very big impact on you? •  Now, can you also share with us Josefine, what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. •  Where can listeners find you online? •  Now, before we wrap our episodes up, we always like to ask our guests, do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote if for any reason you got derailed or demotivated, this quote kind of helps to get you back on track. Do you have one of those?   Highlights  Josefine's Journey  Josefine shared that when she was a teenager, she was quadruple national champions in jiu-jitsu, it's Japanese martial arts. And for the last many years, she's been coaching and developing executives, individually and in groups. And at some point in her practice, she has a background in business practice, she's ran businesses herself, she's been in business for plus 25 years, she's also been teaching business school.  And at some point, quite early on actually, in her endeavour of supporting the executives that she was helping the best possible way, she realized that some of the techniques and practices that she brought with her from the jiu-jitsu practice actually had a huge effect when working with executives in modern work life, because being an executive is quite demanding, especially in modern work life, it takes a lot of energy, it requires for you to stay mentally clear under difficult circumstances, it's quite normal to be under a lot of pressure, just like as when you're in a battle, it's the same thing that happens to people when they feel threatened in a battle, and when they feel threatened at work. The circumstances might look different, but what happens inside people can be quite similar. And have you watched Karate Kid?  Me: I have, yes.  So, you remember the Mr. Miyagi? Wax on, wax off. So, he trains Karate Kid and how to be mentally agile, how to stay ready in a battle, right? So, one thing is he trains the techniques, but he also trains how he is with himself, that's a lot of the movie, remember, that's why he has to do the wax on, the wax off. And it's the same for executives, it takes a lot of personal capacity to do the work they do. So, that's how she came across the methods that she's written about, and that she's helped executives put into practice.   What is a Barometer? Me: In reading a little bit about your story, I noticed a big part of what you do focuses on the power barometer, right. So, can you share with our listeners a little bit about that, and how it is that you are able to implement? What is the power barometer? Let's start there.   Josefine shared that the power barometer is an imaginary tool that anyone can apply personally, alone, individually and in teams at work. So, it's a way of checking in on your personal energy level. And checking in on your personal energy level is important because energy is the fuel of the brain. Your brain uses 20% of your personal energy, it's quite a lot because it's only the size of 3% to 4% and if you're low on energy, your brain doesn't run very well. So, if you aren't aware that, you're not capable of performing in the same way as if you have the self-awareness of where your energy is right now.  And the same thing counts for what happens in teamwork. So, one thing is that each and every one of us should take responsibility for our own personal energy, the personal energy that we bring to the table but in a meeting, everybody should take responsibility for the energy at the meeting. So, tell me, have you ever been in a meeting where someone suddenly took out all the energy of the room?    Me: Yeah, that's happened quite a few times.   And what happens to productivity in such a case? It declines? And engagements? And retention? So, performance? Does people come up with creative, innovative ideas? Do they solve difficult task when the energy is out of the room?  Not so much. So, just being aware of personal energy, start to measure it even if it's a subjective quantification, it brings awareness to energy and everybody's responsibility on the energy level. And that kind of behaviour that would bring out energy of a room suddenly becomes unwanted and for many reasons, that is good.   Tactics and Tools Can Be Used to Manage Energy in Work and Life Me: So, it's about balancing, it's about energy, could you share with us maybe two or three approaches, tactics, tools that you can use to manage energy in work and life? Because we all have our personal life, but we also have our professional life and how do we balance having energy in both so that either area is not getting diminishing returns?   Josefine stated that if she may, because Yanique says personal and professional life, actually a point, a very important takeaway from her book is that business is personal. So, there's a difference between private and professional life, so, that's isn't opposition, there's things that happens in your weekend, within your family that's private, but and what happens at work, what do you have to do at work, it's professional, but all of it is personal because it's you as a person who goes to work. It's you as a person who is leading, collaborating, communicating, it's you and I, as people who are talking right now on this podcast, and we cannot take the personal aspect out of the equation.  So, you cannot just put away anything but personal. And that's a key point also, in you addressing the question like what can you do to keep a high personal energy level? And, first of all, and the most important thing is to be aware, to be aware of your own personal energy level. It starts noticing when your energy is high, when it is low, most people would start to care more about it and putting more attention into raising the energy, you will also have more insights about what drains you and try to do less of that, things that gives you energy and it could be work tasks, specific work task you discover, “Oh, I get energy from this type of tasks or this type of meetings, or working with these people, but they also drain me.”  And of course, at the workplace, you cannot always decide who you are meeting with and who you're not. But those relationships which are draining, can you do something about it? This is something you can bring to the table to improve their collaboration. She knows plenty of good examples on how people have addressed bad working relationships and taking them to another level where they can do great work together. There are also situations where you have to avoid, certain collaborations, or certain tasks.  If you're in a team, understand what type of task drains and gives different team members energy. Work division might going to seem more obvious. And then there are the physical aspects, such as getting enough sleep, having a few breaks once in a while, actually just even micro breaks, a few minutes of rest. And rest is not looking at your phone, or just answering email, rest is maybe closing your eyes or leaning backwards on your chair and letting go for a minute. Just these little micro breaks, they can have a huge impact on your energy level.  We're not designed to be productive all the time. The organism, the biological human organism is designed to perform in circles, in waves, the energy, our natural energy will move upwards and downwards in iterations. So, it would be normal that you have some downtime once in a while, at least, but normal, natural, that's the difference, the normal is that people don't have any downtime.   App, Website or Tool that Josefine Absolutely Can't Live Without in Her Business When asked about an online resource that she cannot live without in her business, Josefine shared that she will be reluctant to say, if you go on her website, www.josefinecampbell.com, there's a section with freebies, and go there and grab whatever you think can make a difference for you. There are a couple of tools there and you can try them out, you can write me if you have any questions. And that's plug and play, go check it out, there's no software there.  Josefine shared that Microsoft Teams because all her clients use, most of her clients uses Microsoft Teams. Very often that's where they meet and engage.   Books that Have Had the Biggest Impact on Josefine When asked about books that have had an impact, Josefine stated that that's a wonderful question. So, what to choose from? There're so many wonderful books. She really, really loves books. Well, Stephen Covey, The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change, it's an old classic. And she thinks it was the first book on personal leadership that got really big. And it's from the 90s. So, she was pretty young back then. But she got really fascinated with the book and the content of the book, she also started her first business when she was really young. She was 21 when she started her first business.  So, she needed a lot of help, she needed guidance on how to manage herself, and she felt so much wisdom in that book. And she actually thinks it's still valid, it's old, but it still works. So, she often recommends that book, she still does.   And then she thinks Brené Brown's Dare to Lead: Brave Work. Tough Conversation. Whole Hearts, that's another great book. It's just a few years old and she thinks she took leadership books in another direction, writing a book that is very personal and that has some really nice contributions to how leadership development is being perceived today. She really thinks she made a huge difference. Thank you, Brené Brown.   What Josefine is Really Excited About Now! When asked about something that she's really excited about, Josefine shared that there's so much. So, obviously, there's the book which is just coming out now and she's excited about sharing that with the world. And she has written the next one too and they're still working on the title and she's excited about that one too. She's written another kind of book, she's been quite creative, and she's also excited about finishing that one and putting that one out. So, her books are part of her passion. She gets up 5 o'clock in the morning sometimes to write just because she really feels like writing. She loves it.   Where Can We Find Josefine Online Website – www.josefinecampbell.com LinkedIn – Josefine Campbell    Quote or Saying that During Times of Adversity Josefine Uses  When asked about a quote or saying that she tends to revert to, Josefine shared that she have not a quote, but an image. The myth of Sisyphus, it's an old Greek myth. It's this man who is being judged by the Gods to push a rock up a hill. And every time he's up the hill, the rock is falling down, he has to push it up again. Have you ever heard that tale? Can you imagine the picture? Me: I can imagine the picture.  So, that's that feeling of this never-ending work and that things just keeps on being tough. Just after the Second World War, there was a French philosopher Camus, who elaborated a little bit on that myth. And he pictured Sisyphus working at the stones on the mountain, as he was pushing the rock up the hill and he would see the sun sparkle in some of the stones, and it will be beautiful. And his attention and his energy, his mind, his being would direct towards the beauty of those sparkles. And that would make the rock and himself feel lighter.   And that's what she tries to do, she tries to find just that little spark, those times where it's really dark, and it's tough, and it feels like it's never going to end, though we know it's going to end, there's always light at the end of the tunnel. But sometimes it just doesn't feel like that. Then she tries to find these little sparks of light that beams in and just give a little more energy to get done whatever needs to get done.   Me: All right, perfect. Thank you so much. I guess another way to look at that is the quote, “This too shall pass.” but you've kind of transformed it into an image, which is way more impactful because then it really focuses on what can you really do to navigate that space and recognize that at the end of the day, you will overcome it, it may seem like it's going to last forever, but there is a solution somewhere down the line.   Josefine shared that, “This too shall pass.” it's a really beautiful quote. She likes that one. Another one comes to her mind, it is the quote saying, “Everything is as it's supposed to be.” Kind of give some kind of peace of mind if you don't try to fix anything, or if you don't try to struggle, if you say okay, things are as they're supposed to be, somehow, it's all going to make sense at the end of the day.   Me: It will, the puzzle will all fit. Thank you so much, Josefine, for taking time out of your very busy schedule and hopping on this podcast and sharing all of these great nuggets and insights with us, a little bit about your journey, your new book that's coming out, the importance of preserving your energy and doing things that will lead to a more productive life, a more balanced life. So, I think our listeners definitely would have gained great information, great value from what you shared with us today. So, we just want to express our appreciation for you joining us on this podcast today.    Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest    Links •     The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen Covey •     Dare to Lead: Brave Work. Tough Conversation. Whole Hearts by Brené Brown   The ABC's of a Fantastic Customer Experience   Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Are you wondering how to move your business from strategic guessing to strategic innovation? If so, this episode of our podcast might just be the one you've been waiting for. Our host, Denise Cooper, is joined by none other than Pamela Brooks Richards. As an executive coach with an undying passion for facilitating positive change, Pam has a wealth of knowledge to share with us today on the pivotal topic of strategic innovationThis episode's discussion takes a deep dive into the heart of strategic innovation and how it not only pertains to business but also our personal lives. Pamela Brooks Richards points out the inherent tension and potential conflict in this process. She emphasizes the need to think out of the box, to step out of our bubble, to see things in broader strokes before narrowing down to specifics. This, she says, helps us get out of our own way, view things from a fresh perspective, and prevent ourselves from prematurely discarding ideas that could lead to innovation.So, if you've been seeking insights into the connection between strategic capacity and meeting organizational goals, then this episode is a must-listen for you.THE FINER DETAILS OF THIS SHOWNo one has a crystal ball - how can people leverage their skills to meet their personal and professional goals? [05:29]How can you check yourself to see if you're practicing convergent thinking?[12:11]How can we use micro-behaviors to influence change in your organization?[27:25]KEEP UP WITH PAM BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccess/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST PAMELA BROOKS RICHARDSPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.She has presented to large groups,...

Are you intrigued by how personal and professional values intertwine and shape your actions? Then join Denise Cooper in this engaging episode as she chats with Pam Brooks Richards, a seasoned executive coach and expert in both personal and professional development.Denise and Pam examine the profound influence of aligning personal values with organizational ones, and how this alignment can translate into enhanced customer satisfaction. Pam emphasizes that workplace procedures should not be rigid constraints but rather guiding principles, inspiring employees to adapt and apply their own thinking. Brooks-Richards delves into the concept of 'brave spaces', a platform where employees can express their views and venture beyond the norm without fear of backlash, fostering a culture of innovation and creativity within the organization. The discussion takes a deeper turn towards psychological safety and the role of forgiveness in crafting a positive work environment. Pam underlines the necessity of clear boundaries, structured processes, and ongoing discussions surrounding workplace values. A homogeneous team can lead to an 'echo chamber' effect, stifling the birth of innovative ideas.So, if you've been seeking insights into the connection between personal and organizational values, or aiming to establish a psychologically secure environment within your workplace, then this episode is a must-listen for you.THE FINER DETAILS OF THIS SHOWWhy is it so important that leaders have their values figured out? [03:11]How do people chart out their values?[09:11]75-80% of people are unaware of their own values. How do we change that?[26:06]KEEP UP WITH PAM BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccess/EPISODE RESOURCESVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST PAMELA BROOKS RICHARDSPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create...

In today's highly competitive work environment, developing leadership skills such as vulnerability and empathy can mean the difference between success and failure. In this podcast episode, Marius and I discuss Brené Brown's "Dare to Lead," a book that dives into the importance of vulnerability-based leadership. This episode will explore some of the key takeaways from the book and how they can be applied in the work environment. We also discuss the following points:

How do you show your teammates recognition?In this insightful episode, host Denise Cooper is joined by Pamela Brooks Richards, an expert on change management. In this interview, Brooks-Richards gives us a deep dive look into the role that employee recognition plays in sustaining motivation over time. Pamela also shares her thoughts on the importance of celebration in overcoming challenges in our professional lives and how recognition and rewards play a crucial role in fostering a positive work environment.When an organization invests in celebrating its employees and recognizing their accomplishments, it fosters a positive work environment, which can lead to increased employee satisfaction, productivity, and loyalty. Pamela shares examples of how even small acts of recognition and appreciation can have a significant impact on employee morale and overall organizational success.Join us for this enlightening discussion with Pamela Brooks Richards and learn how to harness the power of celebration and recognition to overcome challenges and create a thriving professional life.THE FINER DETAILS OF THIS SHOWWhat is the difference between recognition and rewards? [03:19]How do we show our team members that they are valued? [06:10]How do the 5 languages of appreciation show up in the ways that we show up for our employees? [10:56] [17:30]What are the benefits of co-regulating with our team members? [21:55]What are the benefits of tying positive behaviors to negative emotions? [34:29]KEEP UP WITH PAMELA BROOKS-RICHARDShttps://www.linkedin.com/in/ccsuccessEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewPAMELA BROOKS-RICHARDS BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of...

The book title is a mantra that today's Guest, Christy Beltz, has used for many years.  While she isn't sure where it originally came from - it stuck!  When she journals in the morning, many times she ends her pages with Oh God of Second Chances, Here I Am Again. Christy is the president of Empowerment Coaching and Consulting, a leadership development practice helping individuals and organizations focus on maximizing employee engagement to improve overall company performance. Christy guides her clients toward a conscious transformation using a mixture of human behavior motivation techniques, including the Leadership Circle, the Root Cause ™ system, HeartMath, Clarity International: SHIFT Training and Brené Brown's Dare to Lead methodology.Christy's lifelong dedication supporting women's leadership has led to her role as Co-Curator with TEDxCherryCreekWomen. In this position, she works with TEDx speakers to guide presenters to stand in their own power and share an idea worth spreading with the world. Christy's life's work has been focused on lifting women up so they can step fully into their authentic selves. Our mindful conversation was Mind FILLING! Wowsa. I read the book and highlighted and post-it-noted more pages than I could have a conversation about! Check out the link below to buy Christy's book Oh God of Second Chances, Here I Am Again. And check out her website for more on her work and leadership course curriculum - http://christybelz.com3 Takeaways from today's conversation:1. We are ALL Whole, Perfect and Complete at the core of who we are.2. MSU - Making Stuff Up - We all do it! Christy gives us a tip for knowing when it is happening. There are Facts and there are Emotions about the Facts. Learning to identify them can help you. 3. HeartMath is one of Chrity's favorite techniques. Listen in as she guides me through a Heart Lock-In. It's vulnerable and helpful! Eek!  Robin has been a guest on several podcasts including Creative Lifescaping and Everyday Innovator. Check out my conversations via my LinkTree https://linktr.ee/robinglicksteinPlease follow my blog, The MindFULL Creative. It's the inspiration for this podcast and has tons of ideas and links to fill your mind with fresh perspectives! https://themindfullcreative.comBe in touch with me! You can DM me on Instagram at MindFULL conversations and let me know what you think! Also, let me know if you'd like to be a guest (or have a suggestion for a guest) and fill our minds https://www.instagram.com/mindfullconversations/And, if I have mentioned a book above, I might have moved the link up there - in case you need it again, click below to easily support local bookstores, shop my page and fill your mind. https://bookshop.org/shop/mindfullconversations

What is trust? What factors make up trust? What factors make others feel trust towards us and vice versa? When the trust factor goes up, the work gets done. But how can we move towards building it authentically during times where people are more politically divided than ever before?In this week's episode, Denise Cooper interviews Pamela Brooks-Richards for her take on how we can build genuine trust in the face of change. It can feel extremely uncomfortable to say "no" to our bosses or other authority figures in our working life. What do we do when the noise in our head tells us we can't "be bad", and our nervous system gets activated in challenging work situations? Trust is not only about telling the truth and keeping promises, but it is also about being accountable and restoring trust when it is broken. Building authentic trust in the workplace takes time and effort. It requires accountability, restoration, and confidentiality. Trust is built and destroyed in small moments, so it is essential to be consistent in actions and responses.Accountability is not about micromanaging someone or holding them responsible for everything. It is about taking responsibility for your actions and admitting when you have made a mistake. If you've been looking for ways to build accountability through fostering a trusting work environment, this is the episode for you. THE FINER DETAILS OF THIS SHOWWhat is trust? [3:34]What happens when we don't have trusting, safe spaces at work? [09:03]What role do values play in managing dissonance? [24:25]How do we overcome learned helplessness in the workplace? [36:55]KEEP UP WITH PAMELA BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccessEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and...

Do you know how to improve your own sense of motivation? Why are some people more motivated than others? Is it possible to become more intrinsically motivated over time? What do we do when our potential doesn't seem to be matching up to our outcomes?In this week's episode, Denise Cooper interviews Pamela Brooks-Richards for how we can use neuroscience research on motivation to move closer towards work that lights us up. Brene Brown points out that dissonance is the opposite of integrity. Emotions like shock and anger are quick-burning emotions, with a short-half life. Meanwhile, dissonance will not disperse from our emotional landscape until it is dealt with. Join us as we deep dive into Get It Done by Sam Bennet and Atlas of the Heart by Brene Brown. If you're wondering how to understand what motivates you in the working world, this is the episode for you.THE FINER DETAILS OF THIS SHOWHow do we create motivation? [10:25]What role does the mindset we have towards a task play in our ability to get it done? [14:07]People say never share your goals with others. Is this good advice?[17:48]Why do we have to be careful about who gives us feedback?[22:24]What is dissonance and why is it dangerous to workers? [28:58]KEEP UP WITH PAMELA BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccessEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewGUEST BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.She has presented...

Helen Fanucci is a best-selling author, transformational sales leader, team builder, podcaster, and sought-after keynote speaker. She is currently the Customer Success Sales Leader at Microsoft, where she's on a mission to provide thought leadership in employee engagement, hybrid work productivity and security. In today's episode, we discuss how sales leaders can learn to love their teams. Helen shares proven strategies sales managers can use to build stronger team cultures and deliver outsized business performance while retaining top talent. What You'll Learn: Red flags you should never ignore in conversations with sellers Why sales leaders must understand the things that matter to their people The two types of conversations every sales leader should master Traditional versus "Love Your Team" sales leader Why modern sales leaders should read Hellen's book Love Your Team How leaders unintentionally promote bad behavior in teams  The benefits of having an accurate pipeline How to have tough love conversations with your team  Why curiosity is a core skill in leadership The pandemic dramatically flipped the workforce power structure on its head. Team members have more power in the marketplace and they know it. As sales leaders, we must intentionally shift our approach from the traditionally accepted hustle mode and focus on the success and wellbeing of our team.  Links and Resources  When you need to hire top sales professionals, turn to a recruiting partner that speaks sales. Alaant Workforce Solutions. Learn more and book a discovery call at www.fullfunnelfreedom.com/alaant The perfect CRM system, streamlined business processes and happier customers – Eligeo CRM Inc can make it happen for your business. Go to www.fullfunnelfreedom.com/eligeo for more info Helen's LinkedIn - https://www.linkedin.com/in/helenfanucci/ Love Your Team: A Survival Guide for Sales Managers in a Hybrid World by Helen Fanucci - https://amzn.to/3GdeEOt  Love Your Team Podcast - https://www.loveyourteampodcast.com/ Brené Brown's Dare to Lead Podcast - https://brenebrown.com/podcasts/ Becoming by Michelle Obama - https://amzn.to/3VEUoLz  The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier - https://amzn.to/3igbQrZ  Brotopia by Emily Chang https://amzn.to/3jS5uiQ  Girl in the Gun Club by Tracy Salzgeber https://amzn.to/3iazF4z  Full Funnel Freedom https://fullfunnelfreedom.com The Sandler Summit 2023 https://www.hamish.sandler.com/orlando  Sandler on Instagram https://www.instagram.com/sandler_yyc/  Sandler in Calgary - www.hamish.sandler.com/howtosandler Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/ Sponsorship or guest inquiries - podcast@fullfunnelfreedom.com

Do you know how to build goals that motivate instead of shame? As we start the new year, we've been talking about the importance of gratitude when it comes to setting goals for 2023. Goal-setting can often have an unfortunate effect on people, with many developing habits of setting unrealistic goals and spiraling into feelings of shame when they don't achieve them.In this episode, Pamela Brooks-Richards talks about the importance of leading with joy and integrity to create a more grateful space for ourselves and those around us. When we operate from a place of integrity, we strengthen our self-esteem and resolve (plus, we get a pretty sweet dopamine rush in the process!)If you are looking for ways of allowing your values to guide your actions and goal-setting, this is the episode for you. By incorporating these practices into our daily lives, we can build the habits necessary to achieve our goals and live a life of integrity and purpose.THE FINER DETAILS OF THIS SHOWWhat's your superpower? [03:51]What is the importance of gratitude when it comes to setting goals in 2023? [04:14]​​Why are values more important than goals when it comes to New Years' Resolutions? [13:44]KEEP UP WITH PAMELA BROOKS RICHARDShttps://www.linkedin.com/in/ccsuccessEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or reviewPAMELA BROOKS RICHARDS BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser.Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.She has presented to large groups, such as the Philip 66 – International Conference and Baxter Asia Pacific's International Strategic Thinking Workshop in...

Sam & Sarah have their first interview with the amazing Meagan Connely! Meagan is passionate about living a life of presence with love. The Enneagram has been a powerful tool Meagan leverages for compassionate self-awareness, along with certifications in PSYCH-K®, Brené Brown's Dare to Lead, and DE&I. Books we discussed: https://www.thriftbooks.com/w/the-wisdom-of-the-enneagram-the-complete-guide-to-psychological-and-spiritual-growth-for-the-nine--personality-types_don-richard-riso_russ-hudson/248340/?resultid=bd5e62cc-de98-493f-86a6-a9b661626e32#edition=2411337&idiq=3853561 https://www.thriftbooks.com/w/the-road-back-to-you-study-guide_ian-morgan-cron_suzanne-stabile/11333884/?resultid=04602aac-4eee-48c6-8260-63dadfbb74d6#edition=10848912&idiq=24525711 https://www.thriftbooks.com/w/the-essential-enneagram-the-definitive-personality-test-and-self-discovery-guide_david-n-daniels/253017/?resultid=4697e9f8-16a2-416f-ae6c-4ec9ce0bdc74#edition=5650177&idiq=4890035 Other things we discussed: Enneagram Prison Project: https://www.enneagramprisonproject.org/ Places to meet Meagan Live: https://www.instagram.com/flourish_ayurveda_center/ -and- https://www.instagram.com/temple_of_the_rebel_goddess/ https://templeoftherebelgoddess.com/events/p/presence-with-love-compassionate-awareness-through-the-enneagram-w-meagan We Mention April Kline in this Episode: https://www.instagram.com/love_aprilkline/ SUPPORT US ON PATREON: https://www.patreon.com/rebelwomenwithteacups

On episode 397 of The Nurse Keith Show nursing and healthcare career podcast, Keith teams up with fellow nurse career coach Liam Caswell, who comes to us from Down Under in his home city of Sydney, Australia (although, as you'll hear during the episode, the lucky man gets to spend the next 6 months or so living in Paris). Liam is on a mission to empower clinicians to take control of their career trajectory, overcome career roadblocks, invest in their professional development, and build a sustainable healthcare career. He helps unleash his clients' unique potential, explore their personal brand, and navigate their career roadmap. With ten years of international healthcare experience across the UK, Australia, and Fiji, Liam holds a Bachelor of Nursing, Master of Health Leadership, Master of International Public Health, and NLP Practitioners Certificate, and has attended Brené Brown's Dare to Lead Program. Liam is the host of High Performance Nursing, a nursing career podcast also featured on The Health Podcast Network along with The Nurse Keith Show and dozens of other high-quality health-related podcasts. Join us for this fun, inspiring, and informative conversation between two nurse career coaches who span both the northern and southern hemispheres! Connect with Liam Caswell: LiamCaswell.com High Performance Nursing podcast Facebook Instagram Twitter LinkedIn YouTube Nurse Keith is a holistic career coach for nurses, professional podcaster, published author, award-winning blogger, inspiring keynote speaker, and successful nurse entrepreneur. Connect with Nurse Keith at NurseKeith.com, and on Twitter, Facebook, LinkedIn, and Instagram. Nurse Keith lives in beautiful Santa Fe, New Mexico with his lovely fiancée, Shada McKenzie, a highly gifted traditional astrologer and reader of the tarot. You can find Shada at The Circle and the Dot. The Nurse Keith Show is a proud member of The Health Podcast Network, one of the largest and fastest-growing collections of authoritative, high-quality podcasts taking on the tough topics in health and care with empathy, expertise, and a commitment to excellence. The podcast is adroitly produced by Rob Johnston of 520R Podcasting, and Mark Capispisan is our stalwart social media manager and newsletter wrangler.

Notes:The Verbivore read a famous quote at the beginning of the episode that's attributed to Joseph Campbell. Here are those words:- The cave you fear to enter hold the treasure you seek.We also mention a connected quote from Brené Brown's Dare to Lead. That quote is:- As you think about your own path to daring leadership, remember Joseph Campbell's wisdom: "The cave you fear to enter holds the treasure you seek." Own the fear, find the cave, and write a new ending for yourself, for the people you're meant to serve and support, and for your culture. Choose courage over comfort. Choose whole hearts over armor. And choose the great adventure of being brave and afraid - at the same time.We also share a quote from Shonda Rhime's book Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person. Those words are as follows:- Every “yes” changes something in me. Every “yes” is a bit more transformative. Every “yes” sparks some new phase of revolution.The Verbivore talks a little about fear and excitement feeling similar, and re-framing fear as excitement. This is known in the scientific community as anxiety reappraisal, and studies have supported that individual performance in a task improves when we tell ourselves “I am excited” rather than “I am affraid”. The Ted Talk “You Are Contagious” by Vanessa Van Edwards discusses this study starting at timestamp 16:32.Here are a few articles and videos we referenced for this conversation:- Wanderlust Article “Why You Should Try New Things” by Maggie Peikon - LifeHack.org Article “14 Reasons To Always Try New Things in Life” by Jacqueline T. Hill- Betterup Article “5 ways to cultivate a beginner's mind (and stay open to the possibility)” by Maggie Wooll- YouTube Video “My year of saying yes to everything | Shonda Rhimes | TEDTalk”- YouTube Video “How Saying Yes Can Change Your Life: Mark Zmarzly at TEDxLincoln”- YouTube Video “The Power of Yes | Kwame Alexander | TEDxHerndon”Books and Films Mentioned:- Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brené Brown - Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person by Shonda Rhimes Music from: https://filmmusic.io ‘Friendly day' by Kevin MacLeod (https://incompetech.com) Licence: CC BY (https://creativecommons.org/licenses/by/4.0/)

94% of respondents in a recent study by Bamboo HR think that culture is the most important thing in an organization. Many executives think that if their organization has a good culture, it will result in higher productivity. But when it comes down to it, do we know what "good culture" really is? Can we put our finger on it? "When you start diving into what workplace culture really is, you're going to hear things like, well, it's the way that assignments are rolled out. Are they fair or not fair to everybody? What are the opportunities for advancement, and how do we go about that process? How do employees collaborate?" This week's episode is part of a series where Denise Cooper interviews Pamela Brooks Richards for her take on what it takes to really steer culture change at an organization. If you've been wondering how to THE FINER DETAILS OF THIS SHOWIf you're an executive or an entrepreneur and you're dealing with both people who are working for you, or vendors, etc - how do you make decisions on how you're going to decide what the priorities are? [05:41]How do you help organizations think through unifying subcultures within their organization to be a more united front? [09:47]How do we know we have a culture that doesn't have a growth mindset? [16:05]What would you say to an executive who says "We really don't have money for this culture stuff"? [27:29]KEEP UP WITH PAMELA BROOKS RICHARDSLinkedinEPISODE RESOURCESJoin the Remarkable Leadership Lessons Community NowVisit the Remarkable Leadership Lessons SiteGot questions? Send them hereInterested in being a guest? Schedule an introduction call!Subscribe on Apple Podcasts, Spotify, or Google Podcasts, and leave us a rating or review.GUEST BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind. She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and teambuilding. She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington. She studied organizational and interpersonal development in her first masters and counseling in her second. She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work...

During this episode, we will try to break down the complexities of entrepreneurial goal setting using behavioral science — when to set them, how to fix them, and how to know when to give them up. Join us & listen to the “The Dark Side of Entrepreneurship" series by the Brand Identity Design Podcast. Guest Bio- Lisa Galea a creative alchemist & entrepreneur based in the Byron Hinterland, Australia. With over 30 yr experience in the adverting & design industry, Lisa's seen it all. She's been on the inside of large brands such as Sotheby's, Toyota & Penfold Wines plus worked with smaller start-ups to bring new products to market while building four successful businesses of her own. A lifelong learner, Lisa has a master's in behavioral science of Adverting and is also trained in Brené Brown's Dare to lead program. Using behavioral science and creativity Lisa helps open windows to new perspectives, allowing clients to find brand clarity while experimenting with business opportunities for profit and fun. She currently serves as a business mentor for the Australian Governments Female Founders program and via zoom for the Australia Awards Alumni PNG Female Initiative: Facilitating and mentoring in Leadership and Confidence also running 2-day workshops on communication and confidence. Lisa's Website- https://www.lisagalea.com/ Lisa's LinkedIn- https://www.linkedin.com/in/lisagalea/ Lisa's Instagram- https://www.instagram.com/thelisagalea/ ***A podcast interview dedicated to all Entrepreneurs who see goals as golf balls that you tee up and whack the shit out of, hoping to hit your mark, but you keep repeatedly missing it. RSVP Today & Hit that

During this episode, we will try to break down the complexities of entrepreneurial goal setting using behavioral science — when to set them, how to fix them, and how to know when to give them up. Join us & listen to the “The Dark Side of Entrepreneurship" series by the Brand Identity Design Podcast. Guest Bio- Lisa Galea a creative alchemist & entrepreneur based in the Byron Hinterland, Australia. With over 30 yr experience in the adverting & design industry, Lisa's seen it all. She's been on the inside of large brands such as Sotheby's, Toyota & Penfold Wines plus worked with smaller start-ups to bring new products to market while building four successful businesses of her own. A lifelong learner, Lisa has a master's in behavioral science of Adverting and is also trained in Brené Brown's Dare to lead program. Using behavioral science and creativity Lisa helps open windows to new perspectives, allowing clients to find brand clarity while experimenting with business opportunities for profit and fun. She currently serves as a business mentor for the Australian Governments Female Founders program and via zoom for the Australia Awards Alumni PNG Female Initiative: Facilitating and mentoring in Leadership and Confidence also running 2-day workshops on communication and confidence. Lisa's Website- https://www.lisagalea.com/ Lisa's LinkedIn- https://www.linkedin.com/in/lisagalea/ Lisa's Instagram- https://www.instagram.com/thelisagalea/ ***A podcast interview dedicated to all Entrepreneurs who see goals as golf balls that you tee up and whack the shit out of, hoping to hit your mark, but you keep repeatedly missing it. RSVP Today & Hit that

Do you know your own process for decision-making? ? Do you know how judgment shows up in your thought process? Judgment is human, we don't (yet) live in an AI world, where all decisions are powered by data and statistics. Instead, we're synthesizing information ourselves, often through the lenses of emotion, bias, and past experiences. When you're coming up with solutions to a challenge - do you go with the first solution you come up with? Or do you tend to brainstorm and weigh multiple options? This is an example of practical decision-making strategies. If you're wondering how to positively understand and leverage the judgments you make in strategic decision-making, this is the episode for you. THE FINER DETAILS OF THIS SHOWWhat role does judgment play in our decision-making at work? [3:30] System bias, people bias, and processing bias all play a role in our decision-making. What does that mean? [9:50] When you're a leader, every suggestion you make is going to be picked up by someone in the room as an action item. How do you set clear expectations with your team to avoid unintended workflows?[14:22] If I'm a leader and I want to understand anything from succession planning, hiring, risk assessments, etc - how do I get better at this? [22:00] KEEP UP WITH PAMELA BROOKS-RICHARDSLinkedin - https://www.linkedin.com/in/ccsuccess/ EPISODE RESOURCEShttps://remarkable-leadership-lessons.mn.co/plans/221111?bundle_token=4b95ffe2499218bea24341d2cab48999&utm_source=manual (Join the Remarkable Leadership Lessons Community Now) https://rllessons.com/ (Visit the Remarkable Leadership Lessons Site) Got questions? Send them here Interested in being a guest? https://calendly.com/denisecooperspeaks/podcast-overview-referral (Schedule an introduction call)! Subscribe on https://podcasts.apple.com/podcast/id1453921255?ign-itscg=30200&ign-itsct=lt_p (Apple Podcasts), https://open.spotify.com/show/52hAJHuGUXlyhKuOyuon3U (Spotify), or https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5jYXB0aXZhdGUuZm0vY2xvc2luZy10aGUtZ2FwLw (Google Podcasts), and leave us a rating or review GUEST BIOPam is known for her passion for people and facilitating positive change for anyone in need with an open mind.  She enjoys being an executive coach and helping people discover their strengths to make life transformations. Pam has helped design and run several leadership programs at ASU and continues to help organizations with executive staffing and team building.  She appreciates her many opportunities to work with others and being a part of their discovery process, including running Brené Brown's Dare to Lead™ program as a Certified Facilitator and running Conversational Intelligence™ by Judith Glaser. Pam's passion for performance grew throughout her athletic career and playing volleyball for the University of Washington.  She studied organizational and interpersonal development in her first masters and counseling in her second.   She uses her assessment tools and understanding of people to create workshops and experiences that can create transformational performance breakthroughs for both individuals and teams. She loves all the work coming out of neuroscience today and what actually leads to better performers and what helps us enjoy life to the fullest.  She has presented to large groups, such as the Philip 66 – International Conference and Baxter Asia Pacific's International Strategic Thinking Workshop in Shanghai. She has facilitated large groups in Dare to Lead ™ and been a part of the smaller conferences such as BADD, 101 Black Women's Coalition, and ASU's Commission on the Status of Women and is a Master SPARK facilitator for ASU. In her spare time, she loves to riding her bike, hiking, sailing and even playing a bit of golf now with her husband.

This week, I'm joined by Sarah Zero, founder and facilitator of Wellstruck, a supportive community for small business owners who lead with empathy.Incorporating clips from the “podcast project”, Sarah and I listen to the clips and carry on the conversation started by fellow entrepreneurs, Suzie and her friend and business partner Samantha.If you're looking to gain insight into how much MG loves being a part of the Wellstruck community, you're in the right place!Topics Include:Recognizing your Personal LimitsThe Power of NoSelf-AwarenessLeadership Mentality on Adjusting to ChangeMaking Space for RestManaging Anxiety Before it Manages YouIt's Ok to Not Be Ok Thanks so much for listening, and enjoy the following episode, Entrepreneurship with Empathy 302.Don't be late to class!About Sarah: Sarah Zero (she/her) is the founder and facilitator of Wellstruck, a supportive community for small business owners who lead with empathy.At Wellstruck, Sarah facilitates intimate workshops, accountability groups, and masterminds that give small business owners a safe space to navigate the mental and emotional ups and downs of building a life that aligns with their own version of success.Sarah also recently launched The Wellstruck Podcast, where she interviews small business owners who talk candidly about the messy middle and uncovering zones of genius to create positive change in their communities.Sarah lives in Delaware with her partner and pup. Lately, she's been on a mission to get moving — an archery workshop, rock climbing with friends, and walks while listening to Brené Brown's “Dare to Lead” audiobook.To learn more about Wellstruck, visit the website. Applications for Wellstruck  mastermind + membership community are opening this Fall.  Subscribe at Wellstruck.com/subscribe to receive reminder emails.Connect with Sarah on Instagram and LinkedIn. Student Info: Suzie Oswald (she/her) is a recent Temple graduate and currently works as a Senior Mission Support Coordinator Supervisor.Connect with Suzie on Instagram, Facebook and LinkedIn.***Connect with MG on Instagram and Facebook, too!Follow BTV on Instagram and Facebook for all updates and releases.A ByVesta Production.

Christy Stuber is a professional life coach certified with the International Coach Federation who has spent the past 20 years and more helping people live the lives they desire. She is also a licensed clinical social worker, a certified NeuroTransformational coach, and was trained under Brené Brown's Dare to Lead program. Christy made the courageous and compassionate decision to start her own business during a pandemic and has coached over 500 people across the globe. Christy is based in Pittsburgh, PA. Learn more about Christy Stuber at ChristyStuber.com and be sure to follow her on Instagram or LinkedIn

How can Brene' Brown's Dare to Lead™ program change your leadership journey? What are the take aways and skills you'll build throughout this transformational leadership experience? With only a few weeks left to sign up for our fall Dare to Lead™ Experience, we are going back in our episode archives to re-share episode #128: Brené Brown's Dare to Lead™ Work & Why We Love It. Whether you're already signed up and want a refresher about what's to come, or if you're considering joining but want to know more about the program, this episode is packed full of valuable insight from our Dare to Lead™ facilitator and 10X Partner, Ashley Andersen. Today, we dive into the meaning of courage and how it relates to Brene' Brown's research. Ashley guides us through what to expect in our 10-week Dare to Lead™ workshop that sets you on the path to becoming a courageous leader. In this episode: 5:00- The great responsibility and impact of a leader 11:00- Who is Brené Brown and why is her work is so important? 15:00- Courage is a learned skill set—we can all be courageous leaders 27:00- Discovering your vulnerability as a leader and turning it into conscious leadership 30:00- The leadership change that happens throug Are you ready to become a courageous leader and Dare to Lead™ Trained? Join our Dare to Lead™ workshop to build the skills necessary to evolve into a more courageous and conscious leader. Dare to Lead™ is an empirically based, internationally recognized courage-building experience for leaders created by Brené Brown, researcher and bestselling author. In our 10-week Dare to Lead™ workshop, we'll walk you through how to rumble with vulnerability, lead from values, intentionally cultivate trust, and pick yourself up from falls and failures. Our Fall cohort begins September 8th so be sure to sign up today! Discover  Dare to Lead™ About the 10X Impact Conversations Podcast We believe you matter, your work matters, and your business matters. The 10X Impact Conversations podcast is designed to help you thrive in life and work using science, coaching, and conscious practices you can integrate today. In each episode, our host Laura Juarez discusses or interviews leaders and experts to uncover how people and organizations are making the world better through their own evolution, relationships, and work. This podcast is a production of 10X Leadership Lab – a conscious executive coaching and consulting practice committed to making the world better by making business better. To learn more about how we can support you and your business, visit us at 10xleadershiplab.com.

Do you love Brené Brown's Dare to Lead™ work as much as we do? Or, have you heard of her work but want to know more about what it entails? In today's podcast episode, we are delighted to welcome our own Certified Dare to Lead™ Facilitator and 10X Leadership Lab Partner, Ashley Andersen. A leadership coach for nearly a decade, Ashley's coaching style combines deep inquiry, bold reflections, and compassionate accountability. She helps leaders show up courageously, grow with each experience, and create meaningful connections with their work and those around them.  Today, we dive into the meaning of courage and how it relates to Brene' Brown's research. Ashley guides us through what to expect in our 10-week Dare to Lead™ workshop that sets you on the path to becoming a courageous leader. - - - In this episode: 5:00- The great responsibility and impact of a leader 9:30- Who is Brené Brown and why is her work is so important? 13:45- Courage is a learned skill set—we can all be courageous leaders 25:30- Discovering your vulnerability as a leader and turning it into conscious leadership 30:30- The leadership change that happens through the Dare to Lead™ program Are you ready to become a courageous leader and Dare to Lead™ Trained? In our 10-week Dare to Lead™ workshop, we'll walk you through how to rumble with vulnerability, lead from values, intentionally cultivate trust, and pick yourself up from falls and failures. This experience is a highly interactive, fully remote course. You will join an intimate cohort of extraordinary leaders from diverse backgrounds, teams, and organizations, and meet weekly to build the skills necessary to evolve into a more courageous and conscious leader. Our Spring cohort begins April 6th so be sure to sign up today! Plus, as a thank you to our podcast listeners, use Code: 10XIMPACT for 10% off the program!

Cheryl Schuberth is a graduate of the University of California San Diego and a respected corporate leader. She holds multiple coaching and leadership certifications including Brené Brown's Dare to Lead, and is a sought-after coach and mentor. After 25 years leading program teams and counseling executives in the male-dominated technology world, Cheryl stepped away and embarked on a mission to empower other working women to become more curious about their options and reevaluate their priorities. She now coaches women to help them feel their best, increase their confidence, and put themselves at the top of the list. She helps them create a life by Design; A life driven by Intention, so that they can serve at their highest level. Cheryl's choice to pivot allows her to spend more time hiking, skiing, golfing, and most importantly, spending more time with her teenage sons.   Connect with her:Website: https://key-ingredients.com/  Facebook: @cheryl.schuberth  Instagram: @cherylschuberthLinkedIn: in/cheryl-schuberth 

Pamela Mattsson is VP of People and Organizational Development at the fast-growing unicorn sales engagement startup, Outreach. Before Outreach, Pamela was the Global Head of Executive Development for Amazon. Pamela is seasoned executive coach, dynamic facilitator, course designer, and innovative leader in Executive Development and Organizational Culture. Pamela is a respected member of the Coaches Training Institute (CTI) faculty alumni and a PCC credentialed member of the International Coach Federation (ICF). Pamela is also a certified Immunity to Change (ITC) Executive Coach as well as a credentialed facilitator of Dr. Brené Brown's Dare to Lead. Native English Speaker and fluent in Swedish, Pamela has lived In Switzerland, France, the US, and Sweden. Pamela currently shares her time between Sweden and the US. She is a proud mother of four, an avid chef, and world traveler --- Send in a voice message: https://podcasters.spotify.com/pod/show/farah-bernier/message Support this podcast: https://podcasters.spotify.com/pod/show/farah-bernier/support

In this Do Marketing Better segment, Brian Webb shares a framework, or funnel, for using auto webinars to generate leads and grow your business. Learn More Earn More Business Growth Podcast Do Marketing Better Segment Host: Brian Webb Ep. 34 - How To Create An Auto-Webinar Sales Funnel That Consistently Generates Leads For Your Business __________________________________ SUBSCRIBE Apple  |  Google Play |  Spotify  |  Pandora |  Amazon Music | iHeartradio | Stitcher ________________________________ RESOURCES & HELPFUL LINKS September Book Promo Building A Storybrand - Donald Miller The 10X Rule - Grant Cardone Dare To Lead - Brene Brown The Common Path To Uncommon Success - John Lee Dumas Never Lose A Customer Again - Joey Coleman Atomic Habits - James Clear Never Split The Difference Again - Chris Voss Leadershift - John Maxwell Expert Secrets - Russell Brunson Beyond A Million - Jim Dew Whatbox Digital Webinar Fuel ________________________________ TRANSCRIPT:  Brian Webb: Hey, everyone. Welcome to the show today. It's good to have you here. Before we jump into today's episode where we're going to talk about an auto webinar funnel, we love sales funnels here at Whatbox Digital, and we know, we believe, it's proven sales funnels are how you grow your business systematically as far as when it comes to marketing. But before we jump into the episode, I'm doing a giveaway in the month of September. Here's what you've got to do to win, three steps. Step number one, go and follow me on Instagram. I'm @brian, B-R-I-A-N, Webb, W-E-B-B, @brianwebb on Instagram. Step one. Step two, go and leave me a rating and a review for the podcast. And the last step, DM me on Instagram @brianwebb and send me a screenshot of your rating and review. Here's what I'm going to give away at the end of September, 10 books that I've read that I love, that have been game-changers both in my own personal growth and development, but even more so for growing my business. Here's what they are. Building a Storybrand by Donald Miller. The 10X Rule by Grant Cardone, a book about sales. Brené Brown's Dare to Lead, a phenomenal book. The Common Path to Uncommon Success by John Lee Dumas. Never Lose a Customer Again by Joey Coleman. It is literally a framework that you can install on your business to make sure that you never lose a customer again. It's all about customer service. Atomic Habits by James Clear, a phenomenal book. Never Split the Difference Again, a book written by former FBI hostage negotiator, Chris Voss. It's all about negotiation. Leadershift by John Maxwell loved that one. Expert Secrets by Russell Brunson. And Beyond a Million by Jim Dew. These 10 books can absolutely change your life and they can definitely help you to grow your business smarter and faster. And that's all you've got to do, three to five minutes of your time. Follow me on Instagram @brianwebb, go give the podcast a review and a rating, DM me a screenshot of your review and a rating. And I will pick two winners at the end of the month, end of September. And I'm going to choose two lucky winners who will get all 10 of these books, books that have changed my life. They will change your life. It would cost you over $160 to go buy those books. But if you read and implement those books, they will add hundreds of thousands of dollars a year to your income, maybe even millions of dollars. So hopefully you'll find that this is the best three, four, five minutes of your time that you've spent in years. So let's get into the episode today. So if you use webinars for your business, to grow your business, and there's all kinds of webinars and they have all different kinds of reasons to exist. So for example, you might be doing webinars as a tool to actually sell something, a product, or a digital product. You might be using webinars to generate leads for your business, for your consulting business, your financial services business, your coaching business, whatever. In today's Do Marketing Better segment of the podcast, I'm going to give you a framework, a funnel for using auto webinars to generate leads and grow your business. Here are a few takeaways you're going to get today. This webinar funnel is fantastic for using webinars to actually book calls, especially for consultants and businesses that are looking to generate, let's just say $1,000 to 5,000, maybe $8,000 a month for what you do. I'm going to share a simple step that you can add to your registration page that will probably give you in the ballpark of about 12% more leads. I'm going to talk about a strategy for splitting up your thank you pages that turns them into additional revenue streams. And I'm going to give you some tips that you can use to get the highest conversions you've ever seen in your webinars. So if you're using webinars and you want to use automatic webinars, and this sounds good to you, let's jump on in. So if you've ever done an automatic webinar, you might already know that this can be challenging because of the technology issues. It might be too obvious that the webinar isn't actually live. That's not good. So to get started, let's talk about the tool, webinarfuel.com. I'll put a link in the show notes, go check out that tool, webinarfuel.com. This tool makes your webinar an in-software, as opposed to in a web browser. It's an in-software webinar tool, which is really part of what makes it feel like it's live, as opposed to prerecorded. If you want to broadcast the replays, you can do that inside of a typical web browser. So of course the first step in any funnel is creating or generating traffic. We're not going to talk about traffic today, but back in episode four on March 2nd, 2021, I actually gave a masterclass episode. It was called Masterclass: The Four Secret Advanced Website Marketing and Traffic Strategies to Dominate Your Competition and Generate More Leads. So go back and check out episode four, if you want to learn more about how to master traffic. So knowing that traffic is really the first step, let's talk about the first step of the funnel. For your registration page, one powerful tip, only ask for the email address in step one of two. And here's why. Of course, you want their first name, their last name, maybe even their business name, maybe their cell phone number. I know that you want all that information, but the more that you ask for upfront, the lower your conversion rates are going to be. So if you have a registration page, on that first page, only ask for the email address, which will then take them over to a second page. On this page is where you can ask for whatever other information you want to collect. You're going to discover that because people have already given their email address and they have vested themselves in a process, they're much more likely to give you all of the other information that you want. So step one of the funnel is the registration page, which you're going to divide into two pages, page one, the page that promote the webinar, where you're going to ask for nothing more than their email address. Page two, you're going to collect the rest of their information. Let's talk about the second step of the funnel. You're going to have two separate thank you pages for those that register. One thank you page if it's more than an hour before the webinar is supposed to start. If this is the case, you might want to think about making an upsell or a one-time offer to sell before the webinar, like a book or a lead magnet or anything where you can monetize the sales funnel, whether or not they show up to the webinar. This is a great way of creating what's called a self-liquidating funnel. Meaning whether or not you monetize them on the back end by selling your services or whatever it is that you're pitching in the webinar, you can at least make the cost for your paid traffic breakeven by offering them something that they can buy as a one-time offer or an upsell that again, helps you to monetize the funnel, whether or not you monetize them on the other side of the webinar. You're then going to have a separate thank you page if it's less than an hour before your webinar starts because at this point you don't want to distract them with upsells or one-time offers. This thank you page is just about guiding them to the event. Don't distract them with other offers. Basically don't do anything. If it's less than an hour before the webinar is supposed to begin, leave it at that, just get them to the webinar. Step three of this automatic webinar funnel is to get them to the webinar. I'm not suggesting ever that you lie. Don't tell your audience that this is a live webinar if it's not. However, you can make it feel like a live webinar. And just by using the tool WebinarFuel, that's going to make it feel like it really is a live webinar because it's an in-software webinar tool, as opposed to just some video that you've embedded onto a webpage or a landing page. So now that we've gotten your traffic, those that have signed up or registered to your webinar, if you're really good at putting on a webinar, a percentage of your audience is going to buy from you during the webinar, right? You're going to take them to a form where they can get a one-time offer. But for those that don't buy, what you're going to want to do is to direct them to an email follow-up sequence, which then pushes people to what will feel like an automatic webinar, even though the first webinar was also an automatic webinar, but at this point, you can use an email sequence to get them to an automatic webinar. And it's going to feel that way because you're just going to take them to it in a web browser. So, that's it. Other than driving traffic, it's a four-step funnel. It's a lead-generating funnel, a sales funnel that you can set it up once and done. You can continue to send traffic to it. And then you've basically added a jet engine onto your business that gives you more thrust. It's going to drive leads for you systematically. So not only are there tons of other sales funnels that we'll be talking about in the future. And we've talked about some in the past, there are actually multiple webinar funnels that you can use. This is just one of them that we coach our clients through. I tell people all the time, clients and non-clients alike, if you do not have and use and leverage the power of sales funnels, I can guarantee you that you have a lead gen problem. You don't have a system that automatically generates leads for you month after month. So, that's it. That is the auto webinar funnel that you can use to grow your business. I hope you found this helpful. And don't forget, go rate and review the podcast. I'd love for you to do that. When you do that, you help us to reach more people and help more people. And if you do go rate and review the podcast, don't forget, follow me on Instagram @brianwebb. Direct message me on Instagram with the screenshot of your review and rating. I'm going to pick two lucky winners at the end of September to give away these 10 books that can absolutely revolutionize your life and revolutionize your business. That's it. I'll see you on the next episode. ________________________________ FIND & FOLLOW WHATBOX DIGITAL Website | Linkedin | Facebook | Instagram ________________________________ CONNECT WITH  BRIAN WEBB Linkedin | Facebook | Instagram Email: brianw@whatboxdigital.com  Clubhouse: @brianwebb __________________________________

Welcome to Episode #63 of SEASON 7 of 'Sharing Life Lessons'. A podcast that brings you stories from around the world to have fun with and to learn from because stories inspire, stories teach, and stories heal!! We are one spirit; one soul and together we are creating a library of stories and life lessons. To support the creation of this podcast please go to https://anchor.fm/sharinglifelessons and hit the support button with the dollar sign to sign up for a monthly subscription for an amount of your choice. This will enable me to continue to bring to you an enhanced season 7. The target audience for this episode is EVERYONE Our guest for today is Susan Lambert. Susan offers human centered coaching and facilitation guiding growth minded businesses, schools and people through the change our world demands. With nearly a decade of classroom teaching and over fifteen years of intercultural immersion, Susan's background is rooted in business consulting, education and global competency. Susan has developed and facilitated workshops on Risk Management, Diversity and Inclusion, Effective Communication, Leadership Development, Social Entrepreneurship, Global Citizenship and Education for Social Innovation, among other topics. She is trained in Brené Brown's "Dare to Lead" curriculum, Design Thinking, Project-Based Learning and certified by ReGenerations in Generational Competency. Susan is also a fluent Spanish speaker and interpreter. websites: susanklambert.com, away2be.com email: susan@susanklambert.com instagram: @susan.k.lambert, @away2be Linkedin: https://www.linkedin.com/in/susanklambert/ Discount code for listeners: SharingLifeLessons15 My key takeaways from the discussion in this episode are as follows: 1. We are all connected and can learn from each other. Susan thought she learned more from the pregnant Nicaraguan women than they learned from her, that she received more than she gave. You know how intertwined a spider's web is? Our world is the same; we are so interconnected and if we can just feel that, then there is a world of goodness, we can spread all over the globe together. All we need to do is follow the philosophy of accompaniment and walk with each other – that's it – just walk with each other – not ahead, not behind – only together. 2. The same global issues exist everywhere so if we can reach out globally than fantastic but otherwise, let's look around and see who needs us to accompany them, to walk with them and to uplift them. 3. Starting any work with a breath and quiet can do wonders because we will be utilizing that valuable space to get the answers that we have within. There are so many life lessons in those brief pauses. Let's try to pause so we can be more in our center and less in our ego. 4. Remember you have all of the answers you need inside of you – just be patient! I will bring you the next episode of Sharing Life Lessons next Wednesday. Until then, 'Be happy, be safe and be well'. Podcast links:. Apple Podcasts: https://podcasts.apple.com/us/podcast/sharing-life-lessons/id1495248815?uo=4 Spotify: https://open.spotify.com/show/1EZMzRw1cWMyvSiyeeyTRd Anchor.fm: https://anchor.fm/sharinglifelessons Amazon music: https://music.amazon.com/podcasts/e35e7f52-e169-47e0-885d-c9c656b7c422/SHARING-LIFE-LESSONS --- Support this podcast: https://anchor.fm/sharinglifelessons/support

Most of us agree that trust is vital for the success of any team. On the last episode of the podcast I broke down two of the biggest issues that so many struggle with when it comes to trust. These issues are all or nothing trust, and believing trust is won in big moments and grand gestures. Hopefully after last week's episode you can see how these trust issues get in the way of us being able to build and maintain trust, (P.S. click here if you haven't listened to the episode yet). This week on the podcast I'm going to provide you with specific, actionable ways to cultivate trust at work. And the good news is that these skills are just as effective at home.  Trust isn't easy, it certainly takes a lot of work, but it's more than just work, it takes an understanding of what trust is made up of. This week I'll be introducing you to an excellent tool, the BRAVING Trust Inventory, which includes seven keys to building trust over time. These keys aren't difficult to understand, but they require three things. First, attention or an understanding of the trust-building keys and why they matter. Second, intention to utilize the keys to strengthen the team and outcomes. And third, consistent action and communication using the keys.  These principles are parts of Brené Brown's Dare to Lead research. This groundbreaking research is what I will be basing this episode of the podcast on. I hope you'll join me as I help you to apply these principles of trust in your love and work. Show notes and other resources available at: https://drmelissasmith.com/bravingtrust/

In today's episode, Chad and I sit down with Will Fediw to talk mentorship. We offer our armchair theories on both sides of the equation: the mentor and the mentee. We discuss the various roles of a mentor and potential benefits to providing mentorship. And we also focus in on the expectations of the mentee and how to go about asking for a mentor. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Will Fediw is the Vice President of Industry & Government Affairs at Virginia Maritime Association (VMA). As Vice President of Industry & Government Affairs, Will Fediw plays a leading role in creating and implementing business development and legislative strategies to improve the economic and political climates for VMA member companies and Virginia's port. Furthermore, he keeps VMA's membership and leadership advised of industry, regulatory, and legislative developments within Virginia's maritime supply chain sector, ensuring open and timely communication and representation. For over a decade, Will has been involved in maritime operations, marine terminal development, external affairs, and stakeholder advocacy. While working closely with federal, state, and local governments in several ports around the country, he led marine infrastructure permitting for deepwater terminals, maritime transportation initiatives & legislation, and maritime economic development solutions. Growing up in Hampton Roads, Will graduated from Old Dominion University in 2008 with a degree in Maritime Supply Chain Management, during which he was an intern at Norfolk International Terminals. Following graduation, he served as a Commissioned Officer in the U.S. Coast Guard specializing in maritime safety & security regulatory compliance. Additionally, he managed the regulatory oversight and maritime risk analysis for $47B of regional energy projects under development. Afterwards, he worked as the Director for Marine Development and Regulatory Compliance for Venture Global LNG, a private natural gas firm currently developing marine export terminals in the Gulf Coast. During that period, he also served as the Vice-Chair of the Louisiana Energy Export Association, a regional advocacy coalition of energy exporters. Additionally, Will holds a Master of Business Administration through the University of North Carolina's Kenan-Flagler Business School. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ You can find Brené Brown's Dare to Lead Podcast episode with Jim Collins on Curiosity, Generosity, and the Hedgehog here: https://brenebrown.com/podcast/brene-with-jim-collins-on-curiosity-generosity-and-the-hedgehog/ (December 14, 2020). You may also consider checking out Jim Collins' books, "Good to Great: Why Some Companies Make the Leap and Others Don't" and "BE 2.0 (Beyond Entrepreneurship 2.0): Turning Your Business into an Enduring Great Company" which honors his coauthor and mentor, the late Bill Lazier. --- Send in a voice message: https://podcasters.spotify.com/pod/show/beyondsmalltalk/message

Samantha DiGennaro, Founder & CEO, DiGennaro Communications and Deborah McDermott, CEO, Standard Media, join Abby Auerbach, Executive Director, NEXT Women, to discuss Brené Brown's “Dare to Lead” - how to develop brave leaders and courageous cultures. They focus on four skill sets that are 100% teachable: vulnerability, values, trust and rising (getting back up when we fall).

Join us to hear Sarah Caravalho Khan, Culture Transformation Leader speak about empathy, culture, and the employee experience. James Williams's book mentioned in the podcast can be found here and available as a free download from Cambridge Press. You can find Sarah on Linkedin  You can find Katty on Linkedin You can find Artisan Creative and on Linkedin.     Full transcript Welcome to the Artisan Podcast. Where we explore creativity, inspiration, and the determination, it takes to be an Artisan. This podcast is for Artisans by Artisans. I'm your host, Katty Douraghy, and I'm thrilled to introduce you to our next guest.   Katty: Thank you everyone for joining us on this episode of the Artisan Podcast. I am thrilled to welcome Sarah Caravalho Khan to our call here. Sarah and I have known each other for many many years, and she was one of our clients several years ago. Today she is the Director of Culture Transformation and Customer Success at Align Technologies. And given where we find ourselves currently with this remote workspace, I thought it would be great to have an opportunity to speak to Sarah about culture and how to create and maintain culture in our workplaces. Now, the conversation that we're having is really me reaching out to Sarah, knowing her expertise, and knowing our working backgrounds together. She's not necessarily representing Align in terms of the conversation that we're having today. This is really more her experience and her knowledge that she's bringing to the table and sharing with all of us. So without further ado, Sarah, welcome! It's so great to see you.   Sarah: Yeah, it's great to see you as always. It's been a long time.    Katty: It has been a long time. So, I wanted to chat with you about culture. Obviously, it's always critical in any organization. What I'm finding, what I'm hearing from a lot of our clients and talent alike, is maintaining culture in this remote setting, how to go about that and how to even from an onboarding standpoint, how to make sure that message is clear for incoming candidates. Could you talk a little bit about that and kind of how you've gone about fostering culture?   Sarah: Absolutely, I think, you know, most recently, I think that the things that I'm working on around culture have to do with a couple of things. I think, connecting to something bigger than yourself, is first and foremost, so that there's a sense of relatedness, between me as the employee, and my organization or between me as a contractor and the person I'm working for. There has to be a real sense of relatedness. You know, it's so interesting because I think that, especially in this environment, as we have gotten away from the face to face, you know, you have to remember a lot of people have always been living in an environment where it's been remote, and, you know. A know a lot of people working freelance in the gig economy, have been working for a long time, this way. And so it's probably not anything totally new for them, although it may be new for the people who are employing them. And so I think that you know, one of the, the very, very, I think, important things to keep in mind is that being very very authentic and genuine. I think this is what really helps to create the virtual intimacy. I think as you're onboarding, making sure that you're working with each other, and maybe little things like you know, of course, we all know about cameras now. That's one big thing but you'd be surprised how many people still don't turn on cameras. But I think really more importantly is I think a sense of authenticity and connection. I think that that's where we see the greatest success, and personally as I've been working with groups globally. This is where we had some really good success in connecting with cultures around the world, really different groups, just being very honest and open and connected and you're with them, there's a mindfulness element as well.   Katty: I love that and I love that you use the word relatedness, because relationships come from relatedness and really can't build those relationships, unless if we're having that connection with each other.   Sarah: I think this is one of the connections to empathy that I know that I have a special focus on right now as I'm working on culture. And, you know, there's a great book I'm reading right now by a philosopher John Williams. He talks about the attention economy and how we're so distracted in this environment and in this world right now and that leads us to make choices about how we interact with each other, and how we interact with the world at large, that maybe we wouldn't interact with if we didn't have this competition with technology and our attention. I would take that even further in my environment and think about, you know if you only see people or customers as numbers. You're never going to connect to them on a human level and really understand them so it's really necessary to kind of get past the point where, where you're looking at people as an archetype or a persona and really, really individualizing the attention you give them. So empathy is a really big part of it as well.    Katty: Yeah, absolutely. I actually read this quote the other day. Hold on one second, let me grab it. That really resonated with me. I'm reading Brené Brown's Dare to Lead right now.   Sarah: Oh, she's great!   Katty: And the quote was, “In the past jobs were about muscles, now they're about brains, but in the future, they'll be about the hearts.”   Sarah: Absolutely.   Katty: The Director of the London School of Economics, Minouche Shafik. That's very much what you're talking about here. If we don't lead with empathy if we don't lead from our hearts. It's really hard to be able to connect, especially in this environment.  Sarah: Absolutely, absolutely. And that requires people to learn new things and learn new skills that may not have--I believe personally that everyone has the capacity for empathy. I think that sometimes we exercise that muscle more often than less often and I think that this is going to be a skill that is really really one we're going to have to exercise in order to be able to connect to each other, and in companies and our employees as well.   Katty:  How would you go about teaching that, if someone is coming from a place where empathy and being empathetic really hasn't been--how they've kind of grown in their leadership style?   Sarah: I think, you know, that's a really, you know, the million-dollar question right there. I think that there's a lot of emergent work on, you know, I think at its, its most, you know, operationalized. “How do we measure empathy, how do we measure that, and then how do we teach that?” I think that those are two things that we're grappling with it at the place that I work right now. But I would say, you know, really, it starts with a sense of knowing who you are first. I think that understanding, hearing examples, understanding what empathy looks like, understanding how, how it feels to have an empathetic conversation. Sometimes it just depends on what I'm doing with my work, but sometimes I will lead a conversation about empathy, and actually toss it back to the people I'm working with. “Do you think it can be taught?” And then we have, this kind of dialogue about, “Well what does it look like when you're doing it? How does it, how does it sound?” And we practice, actually, we do, you know, discussions and this is of course, part of design thinking and the design thinking philosophy is that you have, empathetic, interviews or dialogues with your customers. And, you know, it's just taking it, even back down to the work that I do with customers, it's like you can't solve for something that some pain that people are experiencing unless you go there with them and understand it. And you can't understand it if you're asking the wrong questions.  And so a lot of it has to do with really asking the right questions.   Katty: Yeah absolutely and I think that sometimes, just as human beings we don't necessarily listen to connect, we're listening to solve. So our brain is thinking fast about what else should I ask next versus just hearing what somebody is saying.   Sarah: Absolutely, so I mean and I'm guilty of this too. My husband will tell you I am totally guilty of this, but I think that you know, being intentional I think it's another thing that's really important. I saw this show on the Life of the Buddha, once on our public television, here in the San Francisco Bay area. And there was a point where the speaker was saying you have to pay attention. Pay attention. And so I think again, bringing it back to mindfulness. What kind of conversation are we having right now? Are we having a conversation so that there is an even exchange? Are you listening so that I can just hear you and not provide a solution? What are we actually doing? And I think that that's, a hard thing to do but I think it's really necessary if we want to connect with people and learn, learn this as a skill to be better in tomorrow's workforce really.    Katty: Yeah, absolutely. I think you know that I'm fairly involved with the Entrepreneurs Organization, and when we come into our small groups with fellow entrepreneurs, that's exactly what we do, we actually keep problem-solving at bay. We don't come together to problem-solve from giving advisory, being in an advisory capacity. We come to the listen, really understanding and knowing that the person probably has the answer within them somewhere.  Sarah: Yes!   Katty: Right?   Sarah: That's right.    Katty: And just trying to be there and be present with them, maybe experience, share if it makes sense. But really just to be there and listen and have them kind of come to that, that conclusion for themselves. It's hard!   Sarah: It's totally hard! Yeah, absolutely. And you know, I think that for me -- I'm very, very fortunate because I'm also a certified coach, and I was lucky enough to get certified through the NeuroLeadership Institute, which is a group that really studies how the brain reacts. That's where you know relatedness comes in. That's a social threat that the brain responds to negatively. So I learned all this stuff about how our brains work, and what you're saying is so true, I think, you know, I learned that in my coaching, training, and practices. People know what they need to do most of the time. It's just about facilitating that process and so I think personally that's one of the most rewarding things to see whether you're managing people or you're coaching somebody or you're volunteering with an entrepreneurial organization. To understand that you're just a facilitator, you're not there to give the answer.    Katty: How do we bring that back to the interviewing environments?   Sarah: So interviewing for talent, you know, when we're bringing talent on board. Yeah, I think that it comes back to the kind of conversation that you're having right? So, really, in that kind of context, it's-- you're wanting to hear about the experiences that people are having. And, you know, it is such a challenge sometimes to not sound like a robot. And say, “Well, tell me about a time? Tell me about a time? Tell me about another time?” But really, I think that showing genuine interest, asking a question saying, “And how was that for you? What was the outcome?” You know, asking kind of those, those follow-on questions, and again it's not looking at my list of questions and knowing that I have to get through eight or nine before the interview ends. It's understanding what you generally need to get out of the conversation. And for me this is what I work with clients in a coaching situation it's, you ask one question that is definitely open, and then just dive in and go there with them, and it is so much fun, you know, I mean you have to keep track of time for sure. But really just being very very curious about that experience that someone is telling you about. And, “So who would you have to work with on that?” And it was that difficult when you had to work different time zones and it was just really getting into the weeds with somebody about their experience, and they'll tell you, probably more than you thought you would ever get.   Katty: Yeah, absolutely. One of my favorite questions is just to ask candidates on the creative side; what projects they're most proud of, and why?  And just that pride just shines through and they talk about what they created and who they worked with and how they overcame the challenges and then it becomes a story.    Sarah: Yes. Yes, and isn't that what we're looking to do? Is find the stories. Yeah, yeah absolutely.   Katty: Love that. So, speaking of stories and stories that companies tell, you know, really as it pertains to their core values and the stories of how they present themselves. Can you talk a little bit about just culture and core values and how the two of them play a role in hiring, as well as onboarding someone?   Sarah: Yeah, I think hiring onboarding and I would even pull it through to say, you know the whole employee experience, including how people perform and how they show up every day, how they treat their co-workers, how they treat their customers, and then how they off-board. You know, I think that that's a thread, the values thread that you can pull all the way through. I'll give you an example. Actually, I'll give you a couple of examples. Many years ago, when I was working at San Jose State University. We were starting a whole onboarding program and we had a conversation with each other as we were creating the program about our values. And it's like how do you teach values that you know in a way that it's not going to feel heavy-handed and in a way that people can actually live these values? And what we used to do was, which I thought was great. We worked with a company called ITS. It was a great company to help us think through how to do this. Was talking about our values, but we didn't just talk about the values we had discussion about how that would show up, how that shows up for people in, you know, in general. And then really having a discussion about how, and I found this to be true in my personal life. I would say you know as James Williams says in the book that I'm reading about attention, as he talks about, he calls it Starlight. So as we understand our Starlight, our guiding principles. Then really, what follows is easier, you know, when we have to make those decisions. So, when I'm hiring somebody if I know what I need to be looking for and showing up in a candidate. That will be much easier. That's going to give me a lot of information when I'm onboarding again, reinforcing those values but making sure it's very important that people understand that if they're living by our values as an organization. It's going to make their lives a lot easier when they have to make decisions. Because we want people to be empowered to make decisions, and we can't make every single decision for each other. It's just impossible and so I think it becomes a framework that you can use to make sure that people are able to say okay well if this is the decision and I know my value is empathy. Then, this is how I'm going to approach solving this decision on my own. So I think that that's, you know, that's, definitely part of it. And I think that you know, again, you can see it in hiring so there are a lot of really cool assessments now that if you define your values, you can actually have candidates take assessments that will, you know, show you basically where there is opportunity to grow. And where there's a definite match for your core values as an organization. But I think even without you know in a fancy assessment, you can just ask questions about values and organizational values. Even if I'm the head of a department, and I want to understand if someone's going to work well for my personal values, you can always ask about that as well. And then to the extent that there is resonation in the conversation, I think you'll understand to what extent there's a connection point. And then again of course, throughout the employee lifecycle and the employee experience, reign those values and so that's not just you know when you hire and then onboard, it has to continue to live. Otherwise, it does feel really empty, and it's not going to resonate with people when you bring it up once a year during performance, right.   Katty: Yeah absolutely, and it doesn't work if it's just a plaque on the wall with the words.    Sarah: Totally! Oh yeah yeah. I think about it. That's kind of the worst way to do it, right?    Katty: Yeah. Yeah, I think, you know, it's interesting how your values just show up on a daily basis. I think about Artisan's core values and one of our values is agility. And I can say during this pandemic if it hadn't been for that one core value to really make us be agile and just think differently and go with the flow because it was just really really difficult. Knowing that a particular path that we had planned for 2020 and didn't end up being that path. So, just to recognize where those core values are showing up I think it's important.   Sarah: I think, I think you're totally right there, and I think the other piece of that is to highlight. You know, we wouldn't have chosen these core values unless we knew that to be successful in this organization, these are the ones that you need to display, right? or I know personally, you know, where I work agility is one of our core values, too. I personally know that if I'm not agile or if I don't demonstrate agility in my thinking and flexibility because I think that's part of it, right? I'm gonna have a really hard time. And so I think that it's an indicator I think when you're at a place and you're getting hired or you're going through interviews, you know, if it hasn't been mentioned yet, I would ask what the core values are. Because that will give you some information about to what extent you're going to be a fit for the organization. But yeah, absolutely. I think that that's a really important thing to think about. And then the organization, to the extent you can highlight opportunities to share with people, how people are successful so that it keeps it really top of mind for people.    Katty: Yeah. Important is to be able to highlight how those values are showing up for them, for sure. You touched upon something that I'd love to kind of dive deeper on, and that's the employee experience. I know I hear about user experience and customer experience all the time, I'd love to just kind of learn a little bit more about EX and what that world looks like.   Sarah: Yeah, yeah, totally. You know, I think this is a really exciting time. I think for this kind of piece of the discipline to come out. I say discipline, I think about HR traditionally has many disciplines. There's competition benefits there's recruiting, whatever it is. But then there's also, you know, an emerging place of employee experience. And it's not just in human resources, it's emerging in customer experience as well. It's emerging in all parts of organizations. And there's a research organization called Forrester that where I work we're involved with. And it's so cool because when I first started working with the CX team when I was still in human resources before I came over fully. My team and I were really just very involved in reading everything we could about employee experience and really understanding that there was such a strong connection between the employee experience and the customer experience. You know, you almost can't if you think about it, you almost can't separate them. And so I had just kind of dipped my toe in the water and asked Forrester, a little bit about this, and they had a lot of articles and research that they had done on this. And you know, it was really, really great to read that there are different organizations at different steps in their maturity around linking EX to CX. But you know, I think it starts with, you know -- we all talk about the customer experience or CX and, you know, sometimes we'll do some dream mapping which really goes through tracking, maybe points in a customer's journey with us. When are they going to be, when are they going to be more delighted and less divided at different points in time? And I think that we really should be doing this with employee experience as well. Is tracking, you know, my team did it actually with the help of our CX team when I was still in human resources. So let's talk about onboarding and let's talk about the employee their first, you know, six months to a year. Let's track some of those key points in time where they're either going to make a decision or something is going to dawn on them and let's talk about whether that's a magic moment or a tragic moment. And let's talk about why, and let's look at those tragic moments and see what we can do about it. So I think you can approach it in very much the same way but I think that would be really cool. And, you know, I'm sure there's organizations out there doing this but, you know, how do we kind of overlap that employee lifecycle with something that a customer is going through. And, you know, if there's a point of time when a customer really needs something and our employees really need the same information and can't get it to the customer. That's when things can fall apart, right? You kind of start to see some weak links there in the process and so I think it's part, you know process reengineering part total creativity because you're looking at a journey, and you're seeing what options there might be to make it better. But there's also a lot of empathy that's required and necessary for something like this.   Katty: I love that, and really just looking at-- because you're right, the employee journey, really, as our internal clients. Right. And, you know, making sure that we're giving it as much emphasis, if not more because the employee journey isn't a positive one, then it's gonna manifest itself externally.    Sarah: Absolutely, absolutely. Sometimes it happens where you're--I had this happen to me maybe a month ago, where I had someone on the other end of the phone say, “Yeah, you know, I'm just going to tell you right now just for full transparency, you know, we're giving you this. This gift card because you had a really bad experience, I would cash it in in the next two weeks just saying.” And I'm like, Oh my gosh, what is happening for the employee, what is happening at this company where they have to make you feel compelled to do something? And so, I think that's absolutely true and I'm never going to buy from that company again. And it's not the employees' fault but something is broken. And I think that is just you know I wouldn't-- I think that's an extreme example, but I think that these things come up, you know, when people are overwhelmed. Because their employee experience is such that they don't have any balance, then they're not going to answer customer inquiries, or there's going to be absenteeism because they're getting sick or whatever it is, right? I mean it's so interconnected and I think that we're just really starting to learn about the connection to the CX, the customer experience, right now. So it's an exciting time.   Katty: Yeah, absolutely, and just the customer experience, the employee experience. And I think internally how we could tie that back to coaching and mentoring and making sure that, that employee journey is one that is on a growth trajectory. That there are opportunities that we can look internally at our existing teams to see how they can spread their wings and grow. It's really important.   Sarah:  It is, it is. And I think that this kind of comes back to that point in time where you-- Everybody's looking for a personalized experience now it's just the world we live in, right? And so, I think that the challenge for people who are managing other people. I know it's a challenge for me when I manage people. Is how do I make sure that everybody gets what they need? Whether it's you know, a personal development plan, or maybe somebody just needs more of a mentor in a specific area, you know it's so much easier to do a one size fits all. But I think that's where you can tie it back to empathy because if you actually recognize your employees as people, it becomes a little bit more natural. Because you're going to remember, you know, and we start looking at a span of control where you're, you know, managing a team or 20 employees of course gets harder. But when you're managing a small team, I think that it's really important, more important, even to get to know them as people when you're talking about growth, because everybody needs something different.   Katty: Yeah, absolutely. You talked about assessments, I'd love to dig into that a little bit more. We use StrengthsFinder here at Artisan. My husband's actually as StrengthsFinder coach. So I have a lucky assessment, you know, professional that can help us administer this, but I find that ever since we started doing this, I found it so eye-opening. And just in terms of my own understanding of myself and how I react to particular things or how I, you know, maybe I should be paying more attention to XYZ because it's important to my employees because their strengths rely on that. Can you share a little bit more about assessments, is there one that you're a big fan of, do you recommend companies to use different kinds of assessments?   Sarah: Yeah, I mean StrengthsFinder is great, number one. I love StrengthsFinder and of course, there are so many assessments now I mean I could tell you maybe just like a fraction of the ones that I've worked with because there's so many that you can choose from. I would say, you know, it depends on what you're trying to do with the assessment. So you know, for example with Myers Briggs, obviously you want to be very careful that you're not making hiring decisions because it hasn't been validated for hiring decisions. So I guess that would be the one thing that I would say is if you're wanting to look at exploring assessments, just make sure that it's been validated for hiring and probably want to validate for hiring at your company just to make it legally defensible. I think that from just an overall good development, I think again, Strengths Finder is awesome. One that we use right now is called Outmatch. And you know, I say we, but you know we at the company I work for, and that assessment is kind of like you have to go through a discovery process. It's validating because it's for hiring and development. So, that's where they look at your core values, and they look at the things that are important to do well at the company. And really, there's an assessment again-- it's been validated for hiring. So we give it to employees who come through the organization, and it is a data point. It's not the data point, but it's one thing to think about as we're making decisions. And I think the really cool thing about it though is that you can also not have the person retake the assessment but you can run it again when they're an employee for development. So that's pretty cool. You know and I think that there are just lots of other assessments but I think that there are also lots of other ways to do self-assessment, you know. There are lots of frameworks that you can use, again, I think it just depends on how you're going to use it. If it's for development, I think there's a little bit more flexibility, as long as there aren't implications for performance management, again they're all these rules, right? But I think that you know, Frameworks are really great too. There's, there's another one that I was actually just thinking about this morning, called the TKI and that's the Thomas Killman conflict modes instrument. Which is a really great one, and it's not necessarily, you know, to give to warring factions, you know you don't give it to different departments that are having problems but you give it to individuals. You know I've done this in workshops where we look at --it's kind of a proactive way to look at the way that you approach conflict. And so you may be less assertive, and you may, you know have a different style than someone who's more assertive and it really just teaches you how to recognize that, and then what to do about it, and how to develop in that area because I think that, you know, and again, this is like when we teach you to know how to how to actively listen. The people who are like me and super chatty. You know we may be more extroverted and may get our ideas heard a little bit more than someone who is, is maybe just going to kind of wait, think about it before they chime in, and then it might be too late. So conflict is not necessarily not getting along, it's really how do I get along in the world of all these different ways of having different needs in terms of asserting ideas.    Katty: Yeah, I love that, because really what we're talking about is self-discovery really more than anything else is. And that's why I mentioned StrengthFinders, we don't use it for hiring. It's really more for communication. It's like, what are our communication styles? Are you high on communication? Are you high on empathy? Just having an understanding amongst one another. But surely, I think all of these assessments and Frameworks is a good benchmark just for us to learn a little bit more about who we are.    Sarah: Totally. Yeah absolutely and, you know, I think that you can find good assessments, just like you can find bad assessments online and so if someone is just dipping their toe in the water for the first time I would just look for something that's been validated and that's reliable like StrengthsFinder. You know if you're going to use Myers Briggs have someone who's qualified to deliver it and don't do an online assessment. You know, just that kind of thing I think a little of that goes a long way but I think you're absolutely right. It's more about self-discovery and, “Okay so this is what it is. And now what am I going to do about it?”   Katty: Yeah, absolutely, absolutely. Well, Sarah, I want to thank you for the time that you've taken to be here with us and share your insight about culture and core values, and the employee experience. I think all of it is just so powerful in terms of making sure that we're cultivating culture, in our companies whether it's in a remote setting or one day we'll be back in person. But I think that the key things of kind of really understanding that communication piece and that empathy piece is so valuable to hear about. Is there anything else you want to add before we part ways?   Sarah: No, I think that we've covered it. I think that you know, I would just reiterate that I guess-- Well yes, there is one thing. I guess I think about just the world of work, but it's really the world at large. You know how we're relating to each other as people. I think I'm starting to see evidence that there's a little bit of a turn happening where we're not so polarized. Maybe just a little bit of a peek of hope that you know again I think that empathy and understanding each other better and not as numbers and demonstrating curiosity I think for me is how we're going to get to healing, you know, whether it's you know, two people having conflict or country or different parts of the world. So I think it's just been great talking to you and it's been great to kind of reflect on this for myself so thank you very much.   Thank you for tuning in to this episode of The Artisan Podcast. This podcast is brought to you by Artisan Creative, a staffing and recruitment firm specializing in creative, marketing, and digital talents. You can find us online, at artisancreative.com or via social channels @artisancreative. We look forward to connecting.  

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