Podcasts about agile retrospectives

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Best podcasts about agile retrospectives

Latest podcast episodes about agile retrospectives

Scrum Master Toolbox Podcast
Sustainable Value—Redefining Success Beyond Profit | Joel Bancroft-Connors

Scrum Master Toolbox Podcast

Play Episode Listen Later Jun 5, 2025 17:24


Joel Bancroft-Connors: Sustainable Value—Redefining Success Beyond Profit Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel has evolved his definition of Scrum Master success over time, moving beyond traditional metrics to focus on what truly matters: sustainable value delivery. While Agile principles clearly state the goal of delivering value continuously, Joel emphasizes that success isn't just about making profit - it's about creating sustainable profit through sustainable processes and people practices. He challenges Scrum Masters to consider their "people sustainability metric" and asks whether their approach supports long-term team health and organizational resilience. Joel's definition encompasses three pillars: delivering sustainable value, maintaining sustainable processes, and ensuring sustainability for people. This holistic view of success requires Scrum Masters to think beyond immediate outcomes and consider the long-term impact of their practices. In this segment, we refer to the book Turn the ship around! by David Marquet.  Self-reflection Question: What is your people sustainability metric, and how are you measuring whether your Scrum practices support long-term team and organizational health? Featured Retrospective Format for the Week: Back to Basics Joel advocates for returning to the foundational retrospective format outlined in "Agile Retrospectives" by Derby and Larsen. Rather than getting caught up in complex or creative retrospective techniques, he emphasizes the power of following the basic steps: set the stage, gather data, generate insights, decide what to do, and close the retrospective. Joel stresses that there's an important arc to retrospectives that shouldn't be overlooked. By taking time to properly gather data and following the structured approach from the agile retrospectives book, teams can achieve more meaningful and actionable outcomes. Sometimes the most effective approach is simply executing the fundamentals exceptionally well. In this segment, we refer to the book Agile retrospectives, by Derby and Larsen.  [Scrum Master Toolbox Podcast Recommends]

Scrum Master Toolbox Podcast
Contracting for Success, Establishing Clear Agile Coaching Outcomes | Richard

Scrum Master Toolbox Podcast

Play Episode Listen Later Apr 17, 2025 16:54


Richard Brenner: Contracting for Success,  Establishing Clear Agile Coaching Outcomes Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Richard reflects on his evolution in defining success as a Scrum Master and Agile Coach. Initially, he believed that if his team was successful, he was successful—but soon realized this perspective was incomplete. Top management wanted tangible evidence of coaching impact, which became problematic without clearly defined metrics. Richard now advocates for establishing a coaching agreement at the beginning of any engagement, with both management and teams defining what success looks like for the coach. He emphasizes the importance of dual-sided accountability as a natural outcome of proper contracting, using metrics that matter to the organization such as flow metrics and outcome metrics to demonstrate coaching value. Self-reflection Question: How are you measuring your own success as a coach or Scrum Master, and have you created explicit agreements with both teams and management about what success looks like? Featured Retrospective Format for the Week: Solution Focused Retrospective Richard recommends the Solution Focused Retrospective from the book "Solution Focused Coaching for Agile Teams." While traditional retrospective formats from books like "Agile Retrospectives" typically open a topic and dig deeply into the problem space, the solution-focused approach suggests spending only a short time discussing problems before pivoting to designing the desired future state. This format focuses on identifying the next step and emphasizing what positive outcomes the team wants to achieve, rather than dwelling on what's wrong. Richard values this approach for its ability to maintain a positive, forward-thinking mindset within teams. [Scrum Master Toolbox Podcast Recommends]

Agile Mentors Podcast
#141: Cooking Up a Killer Retrospective with Brian Milner

Agile Mentors Podcast

Play Episode Listen Later Apr 9, 2025 30:20


Tired of “What went well?” and “What didn’t”? Brian Milner is here to help you cook up retrospectives that actually get your team thinking, collaborating, and improving. From creative themes to actionable frameworks, this is your behind-the-scenes guide to better retros. Overview Do your retrospectives feel more “check-the-box” than game-changing? Brian Milner shares his full recipe for planning and facilitating retrospectives that actually matter. Whether your team is stuck in repetition, tuning out, or phoning it in, Brian’s step-by-step approach will show you how to bring structure, creativity, and energy back into the room. Brian walks you through the five essential components of a retrospective, including how to match formats to your team’s personality, align activities with Agile's three pillars (transparency, inspection, and adaptation), and spark meaningful change with every session. References and resources mentioned in the show: Stranger Things Retrospective Download Agile Retrospectives by Esther Derby & Diana Larsen Retromat Blog: Overcoming Four Common Problems with Retrospectives by Mike Cohn Blog: Does a Scrum Team Need a Retrospective Every Sprint? By Mike Cohn #139 The Retrospective Reset with Cort Sharp Retrospectives Repair Guide Better Retrospectives Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Auto-generated Transcript: Brian Milner (00:00) Welcome in Agile Mentors. We are back for another episode of the Agile Mentors podcast, like we always do. And I'm with you as always, Brian Milner. Today we have with us, me, just me. Now, before you get frustrated with that or think we're copping out in some way, this is intentional. I wanted to have an episode to myself because and working through all this stuff around retrospectives, I thought that it might be good to take an episode here. And I kind of thought of it sort of like a cooking episode, right? Like if you watch a cooking show, you know, Gordon Ramsay show or something, they'll walk you through how they make something. And it's from start to finish. They show you the ingredients. They show you how everything's put together. And then you see this beautiful dish at the end. Well, I've often compared the way that you can format a retrospective to a little bit like a meal, because a meal has different courses in it. And a retrospective should have these themed areas or repeatable sections of it. And so I thought of it a little bit like making a meal. So I thought I'd just walk you through a little bit step by step. what I'm thinking here and how I would go about doing it. this is, you know, we're cooking up something special here. It's a kind of a recipe here that's, you know, equal parts creative and effective. It's a way to try to keep your retrospectives interesting, but also keep them to be solid and where you can have an actual outcome that comes from this. And you actually make definitive changes here with your team as a result. So there's a couple of retrospective courses that I have coming out where I go into detail about all these things, but I wanted to take an episode where I could walk you through and just have you kind of peer over my shoulder a little bit about how I might do this if I was going to create a retrospective for a team. So first starters, I think we have to understand that there is a menu to follow, right? And I kind of use this menu metaphor because one of the great things about when you go out and you have a meal at a nice restaurant is there's a repeatable pattern to it. You kind of expect that they're gonna bring you a drink first and then maybe you have, if it's a really fancy restaurant, maybe you have appetizers first or hors d'oeuvres even before appetizers, then you maybe have appetizers or not. Then you have a main course and maybe you have a salad even before the main course and then you have a a meal, and then you have some kind of a dessert afterwards, maybe even some kind of a cocktail at the end of the meal or coffee at the end of the meal. But there's sort of a pattern to it. And regardless of what restaurant you go to, you kind of repeat that same pattern. Now, I know that there's times you'll be, this is where the metaphor kind of breaks down a little bit, I get it. You may not have the same pieces every time. And what we're going to be talking about here as a retrospective pattern is that, yes, you should sort of follow the same pattern. You can't really get to, let's say, dessert. You can't just skip and go to dessert, right? You've got to go through this journey of the other sections so that you can end up at dessert and really fully appreciate it, right, and get the most out of it. So that's where this metaphor is a little bit of a, starts to break down a little tiny bit. But. I want to talk about here first why retrospectives matter and why they often go stale. I think they often go stale for a lot of reasons, but one of the chief reasons I've encountered when I work with teams is that the Scrum Master on the team really only has a small amount of formats and styles that they have to work with. They have a small little set in their toolbox. And they may even rotate through a few of them. But at the end of the day, it's kind of a small toolbox. There's only a few tools in there. And if I'm a team, if I'm a member of that team, you can imagine how I might get bored. And I might think this is not really worthwhile if I'm showing up every single time and I'm hearing the same exact questions. What did I do? What do we do well? What do we not do so well? Do I have any roadblocks? If I'm just asked that same thing every time, then I might not feel like this is a very worthwhile thing. Or I might get to the point where I feel like, gosh, I've answered the same question, you know, three sprints in a row. I just, got nothing more for you Scrum Master. I just, I can't dig any deeper. I've given you everything and it just feels like this is the, you know, groundhog day. We're doing the same thing over and over again, but nothing's really changing. So. I think it's important that we be able to switch things up, but it's not change just for change sake. That's why I think that having a structure of some kind can give you that pattern to fall back on that can make it effective, but then also can provide variety, can make it something that changes over time as you do this with your team. Doesn't mean that you can't ever repeat a format that you've used. I don't think that's a bad thing. I just wouldn't want to repeat the same, just handful, small little number of them over and over again. That's going to get repetitive and it's going to make people a little frustrated. The other thing is I think you have to match these to the personality of your team. Your team might be more outgoing or they might be more introverted. You might have people who prefer activities or little more, you know, kind of quiet activities or some that are more verbal, you know, require more discussion. That's really an individual thing for your team. So I think you have to think as you go through this, what's going to work for these people, right? For this set of individuals that I am working with. You know, I always say there's kind of a first commandment for Scrum Masters, know thy team. And I think that's really something that's important for us to grasp onto is we have to know our team. can't coach to the average. Right? We have to coach to the individual, to what we have on our team, because your team is unique. That set of individuals has never come together anywhere else in the world. Right? Those personalities. And what you want is to find out how to make that set of people work well together. Right? How do they work best together? Not how does every other team in the world work best or how does the average team work best? How does your team work best? Right? So with all of this is sort of setting this and saying that there should be a pattern. I do want to give the hat tip here and say that the Esther Derby Dinah Larson book on retrospectives is one I strongly recommend. In fact, pretty much my whole career as a trainer, I have said, when people say if there's one book, if I'm to be a Scrum Master, if there's one book that you would say would be really impactful to me from pretty much day one, I have pointed to that book. It's called Agile Retrospectives, Esther Derby, Dinah Larson. And in that book, they lay out a pattern of kind of five phases that go through it. I'm going to distill it down because to me, it's sort of the three middle ones that are the most important. I will talk about the two on the ends here as well and kind of put that on top of these three. But sometimes I find people find it easier if they just remember what I'm gonna teach you here about the three that are in the middle. So in Scrum Master classes, we will talk often about how there's these three pillars of the Agile process or three pillars of empiricism. Empiricism says that we learn through experience. Well, I always say in class, it's not enough to just do the wrong thing over and over again. I gain a lot of experience by doing the wrong thing over and over, but I don't learn from it. And the three pillars are what's needed to make sure you learn from them. And I'm sure you've heard these before, but if you haven't, transparency, inspection, adaptation. Those are the three. Transparency meaning we're not going to be clouded about how we do the work. We're going to be very transparent, open about it. We're going to try to reveal how we work best as much as possible. Inspection, that we're going to actually take time and pause and try to figure out not just what happened, that would be transparency, right? What's the reality of what just happened? But inspecting says, why did this happen? Right? What's the root cause of it? I don't want to just deal with the symptoms, right? If we just try to cure the symptoms over and over again, we still have the same disease, we still have the same illness, and we're not really getting to the root cause. So inspection says, we're going to take time out to actually get to the root cause. And then adaptation, the last one, is probably the most important step here, because if you figure out what's wrong, but you don't ever do anything about it, well, we're doomed to have the same exact discussion again. So adaptation says, now that you know what the problem is, what are you going to try different? We may not even know exactly what the right thing to do is, but we got to try something. What we know for certain is what we did didn't work. That's the one thing we absolutely can't do again, is exactly what we did. We've got to try something new so that we move on, right? So that we find out more information and get closer to whatever our final solution is. So transparency, inspection, adaptation, those three actually serve as a good guideline or three phases you can think about for your retrospectives. There needs to be a transparency phase where you try to figure out what happened this last sprint. there needs to be an inspection phase where now that we know what happened, we got to ask the question, why did it happen? And we need to get to the root cause of why it happened. Now that we know what that is, then we have to move on to adaptation to say, what are we going to do about it? How are we going to take this knowledge we just gained and actually make a change? So we need activities around all three. And what I'm saying here to you is that can serve as your menu. I can do lots of different activities that would match these three areas. Now, I do, again, want to go back to the Esther Derby, Dinah Larson book, because their five phases adds one on the beginning, one on the end, which I actually do think are very helpful. The first one is kind of opening the retrospective. It's a way of trying to just start to get voices in the room. And this is something I will often do as well. Just a quick, quick exercise to just get people to start talking. And that's one of the ways you can start to get a quieter group to get involved is throw them something really easy to respond to right out of the gate. And then the last one is to close the retrospective. Closing the retrospective is a great way to then try to sum it all up and say, well, here's the takeaways, here's the things we're going to do about it, and we're going to move forward from here. Opening the retrospective to that introduction can also then review what you talked about at the end of the last. retrospective. You can say, here are the things that we decided, and let's talk about what's been done about them before you start to inspect the current retrospective. So given that, right, I know I'm going fast here, but you can rewind and listen back to this if you need to. But if you think about that, that you have these kind of phased approaches, and think of it like a menu, right? There's different courses to my menu. Well, I'm not going to serve the same meal every time. That would be boring. So I got to find out different things I can serve for each course of my retrospective. Now, here's where it gets interesting, right? Because there are lots of tools out there. And there's a website that I often recommend called RetroMAT. RetroMAT is a great site where you can go to, and it has those five phases. You can kind of scroll through different exercises for each of the five phases. they sort of have, you you can kind of mix and match and create your own menu based off of that. And doing that is absolutely free. Now they have paid things there as well. They're not a sponsor. I don't get any kickbacks or anything from them. But they have some paid activities as well as far as having things like Mural and Miro templates that you can use if you want to do that as well. So there's lots of things you can do there to thank them for what they put together. But there are times when Maybe you're trying to fit this to your team specifically, or you've grown tired of the exercises that you're used to, and you want to find some new dynamic to add into your retrospective. So what I'm going to do is kind of walk you through what I would do if I wanted to take some kind of a theme and create a new retrospective that's themed around a certain topic. Now I will say that this theme is gonna go just in one of our sections. So it's not going to go throughout it. I'm not gonna be that creative here with you on it, because I don't think you need to be. I don't think you need to have this, it's not like a theme to party, right? You can just take the theme and use it in one of the sections. So what would I do for something like this? Well, I'd start with, as I said, some way to kind of open the retrospective. And I like to have little quick activities as I said, that just get voices in the room. an example of things I've done in the past. Ask the team a quick question like, if this last sprint were a song title, what song title would you use to describe this last sprint? And people can use whatever kind of music they like, right? It doesn't matter. They can just call it any songs that they're familiar with. Or do movie titles. I've had a lot of fun in the past doing that with teams where I'll say, hey, shout out a movie title that might represent this last sprint. You just want to find something quick that people can shout out like one or two word answers, right? Or a small sentence in the case of a song title or movie title or something like that. But something that they can tie it into, right? And it doesn't have to be anything that makes perfect sense, right? It can be kind of crazy. It can be... You know, if this last sprint were a flavor of Starburst or, you know, an color, what color would it be and why? And just have people, you know, shout out whatever they think the answer would be. They might have to be a little creative with their answers when they do that. But that's okay. You're just giving them an opportunity to have a few voices start to enter the conversation. Don't force anyone, right? Don't force anyone to shout out, but give them an opportunity to. So I'm going to open the retrospective with some kind of fun, quick exercise like that. Probably won't take more than five minutes, okay? Then I want to move into that transparency section. And the way I frame transparency is what actually happened this last sprint? What was the reality of what happened this last sprint? So here's where I'm going to inject a themed kind of approach. And I just, I go through a couple of examples in our courses where I talk about doing this, but I picked a different one here for this podcast episode that I've put together right before this recording to try to walk you through a little bit of how I did this. So I tried to pick something that was a little more relevant to today. I know that this is popular and people are looking forward to the next season, which is about to come out. sometime soon, I know they've been shooting it, but I picked the theme, Stranger Things. And I just thought, what if my team, you know, had, I knew there were some people on my team really into Stranger Things, or what if I just knew they were aware of it, they knew what it was, and I wanted to have a theme built around this. So here's how easy it is to do this. I went to chat GPT, and I asked it to give me some, you know, putting together a retrospective that I want to theme it around stranger things. And give me some major themes from Stranger Things that might align to Some different ways of collecting information around what actually happened this last sprint. And. They gave me a long list of different things. And I read through these and kind of tweaked them, talked back and forth with it a little bit, kind of refined. And I distilled it down to five sort of themes or categories I thought would be fun and would kind of challenge the group to think along different lines of thought. So here's what I came up with with Chat GPT's help. My first category. I called running up that hill. And what I put for the prompt for this one is what felt like an uphill battle this sprint? Now just think about that, right? In traditional sprints, there's lots of things that are just, I'm essentially asking what was the obstacles? What were the hurdles in this sprint? But I'm getting them to think about it in little different way by saying, what was an uphill battle in this sprint? And even that subtle rewording, of that prompt can trigger people's brains to work in a different way and get them to think along different lines. If I just ask over and over again, you know, what was a blocker of this sprint or what blockers do we encounter this sprint? If I use those same words over and over, I get sort of immunized against them and I can't really think about anything new. But just phrasing it that little slightly different way, what felt like an uphill battle this sprint I think can really trigger some new ways of thinking. So that was my first category. The second one that I came up with, big theme here in Stranger Things, was the upside down. And I related it this way to say, what is completely upside down right now? What is the opposite of what it should be right now? Now here, I'm trying to get them to think about things that are not really going well, right? Things that are going the opposite direction that they should, and it's upside down from what should be the normal. Right? And again, we're just thinking along this theme of stranger things and I'm tricking their brains a little bit into thinking along a different line, right? To examine it from a different point of view. My third category that I thought would be fun was I titled Vecna's Curse. And what I prompted here for this one was what haunted the team this sprint or kept coming back up to bite us. And The idea here is to get them to think about things that were maybe decisions we wish we had made differently. These could have been decisions in the past. It didn't have to be a decision from this sprint. But what are those things that we felt kind of like was like Vecna's curse? It was just something that kept rearing its ugly head. And it was just a struggle for us to get around. My fourth one, just to have a little fun. I call the fourth one Surfer Boy Pizza. And what I put as a prompt on this one was, where did we bring the chill? Where did we bring the creative spin to a tough solution during the sprint? So here I'm wanting to celebrate good things, right? And I'm asking that in a funny way. So it brings some humor to it, puts them in a better mood, and also gets them to think along a maybe a little bit of a different line in this area to think, all right, well, what do we get really creative about? What do we have to be really creative about in this sprint? What kind of tough solutions did we really conquer? Did we really nail in this sprint? And I'm just theming around that loose theme of that surfer boy pizza from the last season. And then the last one, I couldn't have categories here without mentioning Hellfire Club. So the last one was Hellfire Club. And the prompt I put for it was, where could we bring more of kind of that Hellfire Club vibe, planning, teamwork, shared adventure, right? Just the fun. Where could we put more of that vibe into our team and to how we operate? Now, this is getting them to think about something that might otherwise be a little bit of a uncomfortable thing to think about, right? Because Now we're getting into interpersonal dynamics. We're getting into how the team actually works and fits together. And that's why I chose this theme, because I wanted it to be just kind of a, even maybe a sneaky back doorway of getting their brains to start to examine, yeah, what would have made this more fun? Or what would have made this, how could we have, I've asked often in retrospectives, what would it take for us to be the team that everyone else wishes they were on? Well, That's what I'm asking here, essentially. So I've got my five themes. And I even then went forward and created and kind of get some images for each one of those, like icons for each one of those things. Just created a board and mural for this and put each of those things up. Had a big block space next to each one where people could put Post-it notes. So what I would do here in the retrospective is I'd introduce this. I'd give them the prompts for each of the section and say, all right, let's take a few minutes. Everyone can add Post-its to any of these sections, but try to think through several of them and put several of them up here on the screen or physical board if we're in the same space. But take a few moments here to think through each category and see if there's anything that you can think of that you would add to each area. So we take, I don't know, five, 10 minutes to do that. normally time that, I just see when it starts to slow down. And there's generally a point there where you can kind of intuitively feel it and feel like, you know, the group's ready to move on. So whenever that time comes, I'll call a halt to it and I'll say, all right, now that we've done this, I want us to try to narrow down what's on the board. So let's give you each three votes. And I do this usually with dot voting or something along that line. where they have three dots they can place on three different sticky notes across all five categories. And what I tell them is find the three that are the most important of all the things here, what are the three that are most important and put your vote on those top three. And by doing this, having the team vote on it, then we surface the most important three out of the entire group, right? It's not to say we ignore the others, but we're going to try, we can't focus on everything in our time that we have. So, whether our top three, and then I start with the first one, right? So right now, all we've done is kind of the introduction of the sprint. We've done a transparency section. Now we move into the inspection. Now there's lots of different things you can do here, but what I put together for this retrospective was taking them through sort of a five whys activity. So I would take that first one, I'd have them examine it and look at it and say, all right, let's ask the question why five times for this one. Why did this happen? whatever they answer, then we say, all right, well, why did that happen then? And we ask why, it doesn't have to technically be five times, but you need to ask it enough to where you get down to something that you can say, yeah, that's definitely the root cause, right? That's what's underneath all this. All that followed it, all that came afterwards was all stuff that came as a result of us making that decision. So once we have our root cause, we can repeat that again for the other two. if we have time, but if we're starting to run out of time, I kind of watch my time box there. And once I realize we need to move into solutioning, then we'll move on into the adaptation portion. In adaptation, we just take each single one, and we kind of repeat this process of getting possible answers across the team. So for the number one issue that you guys identified, here's our root cause. Let's take some post-its here. or let's take some suggestions of what we might possibly do to counteract this in the next sprint. So we get those things that come up. Then we'll talk through each one, and we'll try to build consensus as a team as to the most important step to take. So for each item, I want what's the one most important thing to do. So we'll identify that, again, as time allows, I want to at least do the most important thing. If we have time for more than that, great, we'll get to the second and third. But I think it's so important to just, whatever the biggest, most important thing is, make sure you have an action item for that thing. And here's where I just caution you. It doesn't have to be, hey, we've knocked it out. We've cleared it. We've solved it in the next sprint. It just has to be that we've taken a step towards solving it, right? What's the old phrase, a journey of a thousand miles starts with a single step. Well, the same thing goes for our teams. And this is oftentimes why teams get stuck, is they just feel paralyzed. Hey, there's nothing we can do about this. It's such a huge issue. Well, that's not true. What's the next step you can take? So take the next step. Make sure that the team understands what it is. And make sure we understand who is going to be responsible for that. And do that for as many as you can get through. Then get to the closing the retrospective part of it. Kind of wrap up. Remind them, here's the journey we've taken, here's what we've uncovered, and here's what we're gonna do differently for next time. And now those items, they should go straight into your next sprint backlog, not product backlog, sprint backlog, right? They don't need to be prioritized because the product owner has been with you, they should have been with you in this meeting, it's the entire Scrum team. So the product owner has weighed in as well. This has been a team collective decision. So now those items should go into your sprint backlog, and you should do something about them in this next sprint. That's the whole concept of the Kaizen comes first, right? The good change should happen before we do anything else so we can get the benefit of it over a longer period of time. So that's kind of the idea here. And I wanted to give you that kind of really quick flyby to help you kind of see how to go about doing something like this, right? And I just picked one theme. I just picked Stranger Things because I thought it would be fun to work on. I thought it would be a fun kind of theme. And it might be fun for a team I was working with. But maybe that's not something that aligns to your team. Maybe your team has a bunch of people who are really into cricket. Well, do a cricket-themed one. Maybe you have a team that's around the Academy Awards time. And everyone's talking about, and now people don't do this as much anymore, but. Maybe they're all talking about who's going to Oscars this year or something. Well, do an Oscar-themed one. Or it can be around anything. Do it around award shows in general. It doesn't have to be just Oscars, but do it around any kind of award show. And you can pick up different themes. Again, if you're stuck, ask your favorite large language model and see what it comes up with. It's not all going to be gems that comes from that, but you can pick and choose and refine it, which is exactly what I did with my five themes for this. So I hope you see how easy it is to do that. It doesn't have to be complicated. You don't have to be extremely creative to do this. You can make use of the tools that you have available to you. And as a Scrum Master, you can keep this fresh. You can tailor this to the team that you have. What is your team really into? What's the theme that they would really resonate with? Choose that. Go with that. Create a theme around that and see what they think about it. Afterwards, ask them, hey, did this work all right? Did you like this? I hope that's been useful to you. If you like this and you want to hear more like this, come to our website to mountngoatsoftware.com and check out our courses that we're launching actually this week, Better Retrospectives and the Retrospective Repair Guide. Those are the two that we really want to have you kind of think about. Come to our site, find out more about them. Better Retrospectives is all about just the expert level retrospectives course really gets into the heart of a lot of these issues at a very, very deep level. The retrospectives repair guide is taking the 10 most asked questions that we have about retrospectives at Mountain Goat Software and giving you really deep dives on how to solution those, how to problem solve those top 10 issues. And the great news for you is if you're listening to this in real time, right, when we've launched this, We're launching this as a two-for-one special. We'll not have that special again. So it's $99 that you get both of those courses. You don't have to pick and choose from them. You can give $99. They're prerecorded. You can watch them at your own pace. This is for people who want this knowledge, who want these answers. And I know when I was a Scrum Master starting out, there was a lot of, I followed a kind of the pattern that Mike established with his sprint repair guide. I bought that when I was coming up as a scrum master because I needed answers to some of the questions that he had in that scrum repair guide. Well, take a look at the 10 that we have for our retrospective repair guide. Maybe you'll find one of those things that's really tripping you up and maybe just getting the answer to one of those is going to be worth the money for you. I encourage you to go to our site, check it out. Don't miss this. It's a limited time cart that's opened. It's only going to be open for a week. So if you're listening to this when we launch it, don't delay, don't wait until next week. If you hear this next week, then you're running out of time. So make sure that you take advantage of the time that you have here so that you can get these two courses, two for the price of one here at our launch. Again, we won't do that again. So I hope you found this to be useful. It's just a little taste of the kind of thing that's in those courses for you. And if retrospectives are something that you're struggling with, or if retrospectives are something that you just feel like, man, it really could be more. It really could deliver more for my team. Check out these two courses. I really think they're gonna help a lot of teams out there. That's why we put them together. So that'll wrap it up. I hope you've enjoyed this and we'll talk to you next time. on another episode of the Agile Mentors Podcast.

Scrum Master Toolbox Podcast
How To Use Agile Retrospectives To Help Teams Focus On Continuous Growth | Ville Reijonen

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 23, 2025 16:14


Ville Reijonen: How To Use Agile Retrospectives To Help Teams Focus On Continuous Growth For Ville, true success as a Scrum Master is achieved when the team and the PO can independently manage their development process. He shares how he tracks team progress, conducts one-on-ones to provide tailored support, and uses subtle nudges to guide the team toward autonomy. Ville emphasizes the importance of understanding where individuals are in their learning journey and helping them achieve their goals by continuously assessing and adjusting support strategies. Self-reflection Question: What steps can you take to help your team become more self-sufficient? Featured Retrospective Format for the Week: Spider Web Games Ville highlights the use of spider web graphs (aka radar graphs) as a way for teams to reflect on their progress in different areas. This format creates a visual representation of strengths and areas for improvement. Ville explains how role-playing and simulation games can foster team cohesion and help teams identify behaviors that can be applied to their daily work. By engaging in playful yet insightful activities, teams can foster collaboration and enhance retrospectives. [The Scrum Master Toolbox Podcast Recommends]

Scrum Master Toolbox Podcast
BONUS: Leading Without Blame, Building Resilient Teams | Tricia Broderick, Diana Larsen

Scrum Master Toolbox Podcast

Play Episode Listen Later Aug 10, 2024 41:42


BONUS: Leading Without Blame, Building Resilient Teams with Tricia Broderick and Diana Larsen In this BONUS episode, leadership experts Tricia Broderick and Diana Larsen explore their latest book, Lead Without Blame, talking about how leaders can create high-performing teams without resorting to blaming. This conversation tackles the key themes from their book, and offers insights on how leaders can foster resilient, learning-focused teams. Understanding "Lead Without Blame" "Leadership isn't about finger-pointing; it's about creating an environment where learning and growth can flourish." Tricia and Diana kick off the conversation by breaking down what it means to lead without blame. They explore the impact of blame in the workplace, particularly how it stifles innovation, and erodes psychological safety. The authors stress the importance of making space for learning and acknowledge that many leaders, even unintentionally, perpetuate a culture of blame. "To lead without blame, focus on building a culture where learning is prioritized over finger-pointing." The Inspiration Behind the Book "Blame has always been a leadership issue, and this book was a way to address it head-on." Tricia and Diana share personal anecdotes that inspired the book. Tricia describes writing the book as therapeutic, reflecting on her past experiences as an executive who lacked the skills to prevent a blame culture. Diana highlights how pervasive blame is in toxic work environments and the urgent need for a shift in leadership approaches to create healthier, more supportive workplaces. "Our goal is to equip leaders with the tools they need to create environments where everyone can thrive without the fear of blame." From Knowledge Work to Learning Work "Learning is the evolution of knowledge work, and it's the foundation of resilient teams." The authors discuss the shift from traditional knowledge work to what they call "learning work." They explain that building resilient teams requires fostering an environment where continuous learning is encouraged and natural. Leaders must embrace the idea that learning is an ongoing process, crucial for adapting to changes like remote work and other modern challenges. "To build resilient teams, leaders must prioritize creating a learning environment where everyone is prepared to adapt and grow." The 4Cs of Learning Leaders "Courage, Compassion, Confidence, and Complexity—these are the pillars of effective leadership in today's world." Tricia and Diana introduce the "4Cs" of Learning Leaders—Courage, Compassion, Confidence, and Complexity. They emphasize that leadership is not just about hierarchical authority but about modeling these qualities at all levels within a team. Leaders must navigate uncertainty and complexity with confidence, showing their teams how to do the same. "True leadership is about embodying the 4Cs—showing courage, compassion, confidence, and understanding complexity in every situation." Leadership Through Learning "Leaders must exemplify the learning process, guiding their teams through growth and change." The authors explore the concept of "Leadership through Learning," where leaders actively engage in and model the learning process. They discuss essential motivators like shared purpose, autonomy, and co-intelligence, which are crucial for fostering a collaborative and innovative team environment. "Leadership through learning means being intentional about creating a space where your team can grow together." The Five Rules for Accelerated Learning In their book, Tricia and Diana outline "Five Rules for Accelerated Learning" that are essential for leaders looking to cultivate high-performing teams. These rules guide leaders in creating environments where learning is continuous, rapid, and deeply integrated into the team's daily work. "Accelerated learning happens when leaders set the right conditions and provide clear, actionable guidance." Managing Conflict with the Escalating Conflict Model "Healthy conflict is a sign of engagement, but it's crucial to recognize when it starts to become destructive." The authors discuss the "Escalating Conflict Model", which helps leaders identify and manage conflict stages within their teams. The model emphasizes recognizing when conflicts move from healthy disagreements to destructive behaviors and provides strategies for keeping conflicts constructive and focused on team goals. "Understanding the stages of conflict helps leaders intervene early and keep team dynamics positive." Maximizing Learning and Adaptation through Retrospectives "Retrospectives are not just about looking back—they're about learning and adapting for the future." Tricia and Diana highlight the importance of retrospectives in team development, emphasizing that these sessions are critical for continuous learning and adaptation. They offer practical advice on how leaders can conduct effective retrospectives that focus on purpose-relevant topics and foster a culture of open, constructive dialogue. "Use retrospectives as a tool to reinforce your team's shared goals and drive continuous improvement." Learn More About the Book The book is Lead Without Blame by Tricia Broderick and Diana Larsen. You can learn more about the book and access additional resources at leadwithoutblame.com. Tricia: Ignite Insight + Innovation Diana: Diana Larsen Both: LinkedIn profiles About Tricia Broderick And Diana Larsen Tricia Broderick, co-author of Lead Without Blame, is a leadership and organizational advisor with over twenty-five years of experience. Her transformational leadership ignites the growth of leaders and resilient high-performing teams to deliver quality outcomes. She is a highly-rated trainer, coach, facilitator, and motivational keynote speaker. In 2020, she founded Ignite Insight + Innovation. You can link with Tricia Broderick on LinkedIn or visit Tricia's website. Diana Larsen is a leadership and team improvement advisor, offering consulting and mentoring services. A sought-after keynote speaker, she has co-authored several books on Agile leadership and co-originated the Agile Fluency® Model. Her book Agile Retrospectives is one of the most mentioned works on this podcast, with the 2nd edition set to release in early 2024. You can link with Diana Larsen on LinkedIn or visit Diana's website.

Scrum Master Toolbox Podcast
Daily Standups as a Success Barometer in Agile, And Other Lessons For Scrum Masters | Doug Rabow

Scrum Master Toolbox Podcast

Play Episode Listen Later May 30, 2024 13:25


Doug Rabow: Daily Standups as a Success Barometer in Agile, And Other Lessons For Scrum Masters Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, Doug discusses the dual aspects of success for Scrum Masters: defining it and demonstrating it to others. We also talk about how the quality of daily standups reflects the overall health of the Agile practices in the team. We also explore how fostering an environment of good-faith feedback and continuous improvement can lead to success for Scrum Masters and Agile Coaches. Featured Retrospective Format for the Week: Asking Questions In this segment about Agile Retrospectives, Doug highlights the importance of asking pointed, empathetic questions during retrospectives to uncover deep insights about team dynamics and challenges. We learn about the role that well-crafted questions play in driving continuous improvement. And learn how Doug's approach of integrating impactful questions into conversations, helps teams to navigate and overcome obstacles more effectively.   [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Doug Rabow Doug is a passionate practitioner of Lean-Agile strategic management with a focus on developing empowered teams and Lean process improvement.   You can link with Doug Rabow on LinkedIn.  

Collaborwocky
Collaborwocky 010 - "Agile Retrospectives" Revisited

Collaborwocky

Play Episode Listen Later May 26, 2024 21:38


Join the Collaborwocky team and special guest Diana Larsen as they discuss Diana's new book, "Agile Retrospectives, Second Edition." Dive into the updates, challenges, and differences in the latest edition of this classic work on retrospectives. Diana also shares insights from her book "Lead Without Blame" and her experiences facilitating leader circles. Show Notes: Introduction to Diana Larsen and her books What's new in the second edition of "Agile Retrospectives" Importance of the five stages of retrospectives Impact of the pandemic on the writing process Comparison with writing "Lead Without Blame" Remote and hybrid retrospectives Connect with Diana Larsen The Collaborwocky Team: Jim Benson, Dave Prior, Tonianne DeMaria, Thushyanthan Amirthalingam and Mark Kilby. The Collaborwocky Mother Ship: Collaborwocky is produced by the faculty at Modus Institute and brings fresh perspectives on making work more enjoyable, effective and humane. Come join the community. The Collaborwocky Promise: Subscribe wherever you get your podcasts and we will bring you interviews, conversations and new ideas... often.

Engineering Culture by InfoQ
Tips and Techniques for Improving Retrospectives

Engineering Culture by InfoQ

Play Episode Listen Later May 17, 2024 29:48


This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences. In this podcast Shane Hastie, Lead Editor for Culture & Methods spoke to Esther Derby and David Horowitz about the second edition of the Agile Retrospectives book. Read a transcript of this interview: https://bit.ly/3WGRQkg Subscribe to the Software Architects' Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies: www.infoq.com/software-architects-newsletter Upcoming Events: InfoQ Dev Summit Boston (June 24-25, 2024) Actionable insights on today's critical dev priorities. devsummit.infoq.com/conference/boston2024 InfoQ Dev Summit Munich (Sept 26-27, 2024) Practical learnings from senior software practitioners navigating Generative AI, security, modern web applications, and more. devsummit.infoq.com/conference/munich2024 QCon San Francisco (November 18-22, 2024) Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies. qconsf.com/ QCon London (April 7-9, 2025) Discover new ideas and insights from senior practitioners driving change and innovation in software development. qconlondon.com/ The InfoQ Podcasts: Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts: - The InfoQ Podcast www.infoq.com/podcasts/ - Engineering Culture Podcast by InfoQ www.infoq.com/podcasts/#engineering_culture - Generally AI Follow InfoQ: - Mastodon: techhub.social/@infoq - Twitter: twitter.com/InfoQ - LinkedIn: www.linkedin.com/company/infoq - Facebook: bit.ly/2jmlyG8 - Instagram: @infoqdotcom - Youtube: www.youtube.com/infoq Write for InfoQ: Learn and share the changes and innovations in professional software development. - Join a community of experts. - Increase your visibility. - Grow your career. www.infoq.com/write-for-infoq

Agile for Humans with Ryan Ripley
Esther Derby's Journey to Scrum Mastery | Expert Insights & Tips

Agile for Humans with Ryan Ripley

Play Episode Listen Later May 13, 2024 21:45


Welcome to another exciting episode of "Becoming a Scrum Master"! In this episode, host Ryan Ripley is joined by the renowned Esther Derby, a pivotal figure in the agile community and author of "Seven Rules for Positive, Productive Change" and the upcoming second edition of "Agile Retrospectives". Join us as Esther shares her rich journey in the world of Scrum and Agile methodologies. 

Scrum Master Toolbox Podcast
Building Stronger Teams Through Conversation, And Addressing Conflicts and Tensions | Inga Bergmann

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 19, 2024 12:11


Inga Bergmann: Building Stronger Teams Through Conversation, And Addressing Conflicts and Tensions Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we explore how teams create problems when they do not address the unspoken conflict. Inga emphasizes the critical importance of voicing concerns and the dangers of silence within team dynamics. We talk about through the nuances of team communication, the consequences of unspoken tensions, and offer strategies to encourage openness and growth. Inga's insights offer a roadmap to fostering a culture of transparency and mutual understanding in teams. If you like this episode, you will also like this episode on Tension Meetings with Sara Clark.  Featured Book of the Week: Agile Retrospectives by Derby and Larsen Discover how the book "Agile Retrospectives" became a cornerstone for Inga's journey as a Scrum Master. This episode delves into the profound impact of the book in shaping Inga's approach to fostering team reflection and growth. A testament to the power of retrospectives, this conversation not only highlights the book's influence on her career but also serves as an inspiration for anyone looking to understand and implement Agile principles effectively.   [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Inga Bergmann Inga is an empathic provocateur dedicated to unlocking the potential of teams on their way to high-performance. As Agile and Organizational Coach, she fosters psychological safe and thought-provoking environments where human-centred approaches and agile principles apply. She emphasizes trust and meaningful connections as enablers of successful collaboration and growth. You can link with Inga Bergmann on LinkedIn.

21st Century Work Life and leading remote teams
WLP351 Laying Yourself Off as a Manager and Reading and Listening Recommendations March 2024

21st Century Work Life and leading remote teams

Play Episode Listen Later Mar 7, 2024 44:19


Today's post is the audio companion to the Virtual not Distant monthly newsletter, which you can sign up to here. Every month, Pilar shares with readers articles she's come across on the web, books she's read (or is reading) and podcast episodes she's listened to. And today, she's joined by Marcus Wermuth, who is an Engineering Leader specialising in virtual leadership.| Marcus is back on this show, this time talking about his recent professional transition: laying himself off from his job as Head of Engineering. This has been a very difficult decision to take, but he's followed his own principles, and stayed true to his identity as servant leader. Coffee Break Articles: First off, check out Marcus' article on “laying himself off”, If you are interested in hearing another conversation about how to strike the balance between transparency and discretion, check out episode 69 of the Management Café. 18.30 MINS Deutsche Bank's 3-day-a-week return-to-office policy has been met with fierce criticism by staff who say there isn't enough space for everyone via Business Insider The title says it all, but worth looking at some of the detail to understand the risks of mandatory planning looks like. Right to disconnect: Implementation and impact at company level Recent research shows that having laws about the right to disconnect is not enough to prevent employees feeling like they have to be constantly available. Company culture and in-house companies are needed too. 10 Ways to Build Better Relationships Working Remotely A blog post that could have been a short ebook. A thoughtful article with specific advice on how to build relationships . Are Enterprise Social Platforms All Talk? Past guest Wietske Van Osch has just released research into why enterprise social networks need to be run differently to the social networks employees might be used to, for employees and the organisation to get the most out of them. Gifts and Greats for True Feedback via Mark Kilby A very useful post to guide us through formulating feedback on other people's work, and how to structure it. Listening Recommendations: Podcast: The Rich Roll Podcast Episode: #815 CHARLES DUHIGG: HOW TO UNLOCK THE SECRET LANGUAGE OF CONNECTION Date: 22 February 2024 An interview with journalist/writer Charles Duhigg, talking about building strong relationships. Podcast: Tetragrammaton with Rick Rubin Long-form Interviews with a range of guests, from a range of industries. Podcast: Collaboration Superpowers Episode: Agile Retrospectives 2.0 with Esther Derby, Diana Larsen & David Horowitz Date: 5 March 2022 Lisette Sutherland talks to the authors of the new edition of Agile Retrospectives 2.0. Pilar hasn't listened to it yet, but highly recommends it - she's a great fan of David Horowitz, who guested on this show back in 2017, in episode 129 on Building a Distributed Business. Podcast: Sliced Bread Episode: Fitness Trackers (UK link, but look for it in your podcast app) 29 Feb 2023 Book Recommendations: Scaling People: Tactics for Management and Company Building by Claire Hughes Johnson Collabor(h)ate: How to build incredible collaborative relationships at work (even if you'd rather work alone) by Deb Mashek PhD Supercommunicators: How to Unlock the Secret Language of Connection by Charles Duhigg The Coming Wave by Mustafa Suleyman Can't Hurt Me by David Goggings Make Your Art No Matter What by Beth Pickens You can connect with Marcus Wermuth on LinkedIn and check out his website: www.marcuswermuth.com Other episodes with Marcus: WLP291 Starting a New Role Remotely WLP219 OnBoarding (or Integration) in Remote Teams and Organisations WLP188 - From Maker to Manager in a Distributed Company SIgn up to the Virtual not Distant's newsletter here: https://www.virtualnotdistant.com/newsletter  

The Collaboration Superpowers Podcast
284 - Agile Retrospectives 2.0 with Esther Derby, Diana Larsen & David Horowitz

The Collaboration Superpowers Podcast

Play Episode Listen Later Mar 5, 2024 41:59


In this episode of the Collaboration Superpowers podcast, we hosted esteemed guests David Horowitz, Esther Derby, and Diana Larsen. The conversation dived into the essence of conducting a successful remote agile retrospective, highlighting the importance of clear goals, structured feedback, and the engagement of all team members. Our guests shared common pitfalls in organizing retrospectives, such as lack of preparation and inadequate follow-up on action items. They reflected on their journey of writing and updating their seminal book on agile retrospectives, noting the adjustments made in the second edition to address changes in the agile landscape and incorporate new learnings. For more stories of remote teams doing great things, visit https://www.collaborationsuperpowers.com.

Scrum.org Community
Esther Derby's Journey to Scrum Mastery | Expert Insights & Tips

Scrum.org Community

Play Episode Listen Later Feb 27, 2024 20:00 Transcription Available


In this episode originally published on the Agile for Humans podcast, Professional Scrum Trainer Ryan Ripley is joined by the renowned Esther Derby, a pivotal figure in the agile community and author of "Seven Rules for Positive, Productive Change" and the upcoming second edition of "Agile Retrospectives". Join us as Esther shares her rich journey in the world of Scrum and Agile.

Scrum Master Toolbox Podcast
Breaking the Ice, How To Turn a Tough Agile Retrospective Around | Viktor Didenchuk

Scrum Master Toolbox Podcast

Play Episode Listen Later Feb 5, 2024 12:23


Viktor Didenchuk: Breaking the Ice, How To Turn a Tough Agile Retrospective Around Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Viktor, shares a challenging experience in conducting retrospectives. He faced difficulty in initiating conversations among engineers, who prefer concrete specifics over discussing feelings. Despite his facilitation skills, Viktor struggled to engage the team. Eventually, by openly admitting his uncertainty and holding space for silence, he encouraged team participation. Viktor shares tips like holding weekly retrospectives, setting up a retro board at the sprint's start, and using current events as facilitation tools, emphasizing that metaphors can significantly aid dialogue.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Viktor Didenchuk Viktor began his career as a Software Engineer in the mid 2010's, before discovering a passion for coaching and facilitating value delivery. He currently serves as a Scrum Master at Lloyds Banking Group, the UK's largest retail bank, where he contributes to the Agile transformation of a 60,000+ employee organization, navigating and sharing the challenges encountered. You can link with Viktor Didenchuk on LinkedIn. 

Scrum Master Toolbox Podcast
Agile Retrospectives Without Blame, The Importance of The Retrospective Prime Directive | Robert Briese

Scrum Master Toolbox Podcast

Play Episode Listen Later Dec 11, 2023 12:58 Very Popular


Robert Briese: Agile Retrospectives Without Blame, The Importance of The Retrospective Prime Directive Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode with Robert, we talk about what we need to consider when introducing Scrum in support organizations, navigating heated retrospective discussions, and emphasizing the use of the prime directive. Robert highlights the importance of avoiding blame and instead fostering an environment of continuous improvement. Norm Kerth's retrospective prime directive serves as a tool to steer conversations away from finger-pointing, encouraging teams to address challenging issues constructively. The retrospective prime directive reads: “Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Robert Briese Robert Briese, is an Agile Coach who's seen it all. From startup stumbles to orchestrating massive Large-Scale Scrum feats, like BMW's level 3 autonomous driving milestone. He's on a mission to simplify the complex and help teams build adaptable, sustainable organizations. Buckle up for a wild, Agile ride with Robert! You can link with Robert Briese on LinkedIn and connect with Robert Briese on Twitter. 

Scrum Master Toolbox Podcast
Thriving Teams and Joyful Work, Armin's Vision of Scrum Master Success | Armin Mandara

Scrum Master Toolbox Podcast

Play Episode Listen Later Nov 16, 2023 12:04


Armin Mandara: Thriving Teams and Joyful Work, Armin's Vision of Scrum Master Success Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Armin reflects on the essence of success for Scrum Masters, emphasizing the delivery of high-performing teams and consistent, valuable software. He emphasizes the importance of joy and camaraderie within the team, highlighting laughter and open communication as key indicators. Armin stresses the value of fun in facilitating difficult conversations. Success, in his view, also hinges on the team's ability to openly discuss problems.  In this episode, wer refer to the episode about a team that got into trouble: “When Harmony Hinders Progress, Learning to Trigger Difficult Conversations”. [LINK] Featured Retrospective Format for the Week: Fostering Open Conversations with Simple Retrospective Techniques and Exercises Armin likes to use the framework by Derby and Larsen (introduced in the Agile Retrospectives book). He begins with a warm-up exercise to set the stage and assess the mood of the team. For data gathering on what's going well and what needs improvement he might run the "glad/sad/mad" exercise. Armin values open conversation for generating insights and emphasizes clear instructions for each phase. To conclude, he incorporates a lively check-out exercise, ensuring a fun and engaging close to the retrospective session. This approach enhances team reflection and facilitates meaningful discussions for continuous improvement.   [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Armin Mandara Armin is the Head of Scrum Masters at IBM iX, a leading digital agency. With a career spanning seven years as a Scrum Master, Armin has partnered with numerous teams to successfully deliver top-notch digital products. His passion lies in enabling agile teams to achieve their goals and unleash their true potential. You can link with Armin Mandara on LinkedIn.

Scrum Master Toolbox Podcast
Breaking Resistance with Dialogue and Collaboration, A New Scrum Master Story | Armin Mandara

Scrum Master Toolbox Podcast

Play Episode Listen Later Nov 13, 2023 17:50


Armin Mandara: Breaking Resistance with Dialogue and Collaboration, A New Scrum Master Story Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Armin shares a story from his early days as a Scrum Master, leading a team in developing an ecommerce platform for a major corporation. Despite initial challenges, he sought to introduce project retrospectives for broader learning. However, faced with resistance from project managers, he reflected on the experience and found strength in seeking support and open communication. Armin emphasizes the inevitability of resistance and advocates for transparent, honest conversations in the workplace, acknowledging the power of addressing concerns openly.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Armin Mandara Armin is the Head of Scrum Masters at IBM iX, a leading digital agency. With a career spanning seven years as a Scrum Master, Armin has partnered with numerous teams to successfully deliver top-notch digital products. His passion lies in enabling agile teams to achieve their goals and unleash their true potential. You can link with Armin Mandara on LinkedIn.

Scrum Master Toolbox Podcast
Indicators of a Thriving Agile Team When Uncertainty Rules | Aki Salmi

Scrum Master Toolbox Podcast

Play Episode Listen Later Oct 5, 2023 15:50


Aki Salmi: Indicators of a Thriving Agile Team When Uncertainty Rules Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Aki emphasizes the importance of growth within a team, regardless of whether the path forward is uncertain. He provides insightful tips, such as tracking the effectiveness of retrospectives and monitoring the nature of discussions. Aki prompts reflection on whether the team is delving into systemic issues or getting stuck in "but" statements. He encourages listeners to observe where the team's focus lies and whether they exhibit curiosity towards their work, asking exploratory "what if" questions. Featured Retrospective Format For The Week: The Empty Table Retrospective In this segment, Aki shares his preferred retrospective format inspired by "Agile Retrospectives" by Larsen and Derby. He gives the tip that it's a lot easier for Scrum Masters when we don't run retrospectives for our own teams. Aki introduces the "Empty Table" retro, emphasizing the significance of a thorough check-in. Participants imagine an empty table to gather insights and events. He used to employ dot-voting extensively, but later decided there were better methods to select the topics for discussion. He suggests a different approach for topic selection to promote shared leadership. He stresses the importance of active listening and embraces silence as a valid contribution.   [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Aki Salmi Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans). You can link with Aki Salmi on LinkedIn.   

Scrum Master Toolbox Podcast
Learning Decision-Making without Explicit Leadership, A Key Skill For Scrum Teams | Aki Salmi

Scrum Master Toolbox Podcast

Play Episode Listen Later Oct 3, 2023 13:15


Aki Salmi: Learning Decision-Making without Explicit Leadership, A Key Skill For Scrum Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Aki reflects on a highly effective team, drawing inspiration from Google's Project Aristotle on high-performing teams. He recounts the story of a team that operated without a designated leader, relying on consensus-based decision-making. However, this approach often hindered progress and experimentation. Aki highlights the importance of bringing up such systemic issues in retrospectives. He advises teams to step back and critically evaluate their working methods and their implications. Aki also touches on concepts like "double loop learning" and emphasizes the significance of considering core tasks, emotional climate, and effective structures in the work environment. Featured Book For The Week: Dare to Lead by Brene Brown In this segment, Aki talks about Brene Brown's book "Dare to Lead," emphasizing its transformative impact on authentic self-expression in the workplace. He highlights the value of embracing one's humanity, including emotions, and underscores the importance of vulnerability and visibility. Aki also references books like "Agile Retrospectives" by Larsen and Derby, and "Atlas of the Heart" by Brene Brown. He discusses trust-building, echoing the idea that trust is built in small moments. The episode encourages listeners to prioritize trust and genuine self-presentation in professional environments.   [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Aki Salmi Aki is a software crafter and shares the joy of coding and the value of empathy at work. That is, Aki works on ones and zeros (code) and everything else (humans). You can link with Aki Salmi on LinkedIn. 

Scrum Master Toolbox Podcast
A Deep Dive into Agile Dysfunction, And The Journey Back To Healthy Scrum | Tom Siebeneicher

Scrum Master Toolbox Podcast

Play Episode Listen Later Sep 19, 2023 14:56


Tom Siebeneicher: A Deep Dive into Agile Dysfunction, And The Journey Back To Healthy Scrum Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Tom shares the story of a team that slowly drifted away from Scrum, and it's values, but without noticing it themselves! The team followed the rituals, but their retrospectives pushed them aways from Agile and Scrum principles. The team inadvertently, and over time, adopted a waterfall approach. To avoid this in your teams, Tom advocates for digging into root causes instead of symptom-fixing. Eventually, Tom helped the team do a “scrum reset” which realigned the team, prompting a valuable tip: conduct resets every six months. Tom emphasizes double-loop learning, urging a focus on long-term improvement amidst day-to-day challenges. Featured Book of the Week: The Lean Startup, by Eric Ries Tom delves into the transformative impact of Eric Ries' "The Lean Startup." The book revolutionized his perspective on Minimum Viable Products (MVPs), emphasizing radical experimentation and learning over rigid planning. It liberated him from the constraints of plan-driven approaches, emphasizing the dynamic nature of execution. Tom underscores the criticality of continuous measurement and learning, a principle he now prioritizes in his approach. He shares valuable advice: never underestimate the power of measuring and learning in the pursuit of agile success.   [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Tom Siebeneicher Tom is an engaging speaker, who has delivered presentations at conferences like the Atos DREAM Conference, the Agile Leadership Day, and TED XKE by Xebia. Their enthusiasm for discussing Agile is evident in those talks. You can link with Tom Siebeneicher on LinkedIn. 

Scrum Master Toolbox Podcast
How to Overcome The Pressure in a Small Feature Team Serving Multiple Products | Sónia Won

Scrum Master Toolbox Podcast

Play Episode Listen Later Aug 8, 2023 13:46


Sónia Won: How to Overcome The Pressure in a Small Feature Team Serving Multiple Products Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Sónia shares her experience with a small feature team consisting of 3-4 members responsible for delivering 3 products, each with separate calendars. The team constantly faced pressure, and the knowledge of the products was concentrated in just 2 team members. This knowledge imbalance led to overwork and complaints from those 2 members. In retrospectives, the team decided to address the issue and brainstormed solutions. They chose not to assign any work to the 2 overloaded members, leading to the knowledge spreading across the team over a few sprints. Sónia highlights the importance of discussing such challenges in retrospectives and emphasizes that team-driven solutions are key to addressing knowledge transfer issues during team growth. Featured Book of the Week: Transforming Nokia, by Risto Siilasmaa In this segment, Sónia discusses her favorite book, "Transforming Nokia" by Siilasmaa. The book explores how to handle tragedy scenarios while maintaining inspiration and optimism. It shares radical stories of optimism and serves as a valuable lesson for large companies, emphasizing that the market dictates the direction. The book's concepts are linked to VUCA (Volatility, Uncertainty, Complexity, Ambiguity). Sónia highlights that Scrum's essential aspect is the ability to swiftly adapt to new requirements, making it a crucial tool for coping with changing circumstances in the business world.   [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Sónia Won Sónia is an experienced professional with 17 years in Software Engineering. She has held roles as a Software Engineer, Scrum Master, and Agile Coach for a decade. Currently, as a Product Owner, she values teamwork and recognizes the significance of prioritizing people in any endeavor. The big lesson she's learned so far: no matter how complex a subject can be, the most important thing is to take care of people. Because teams, companies, and communities are made of those! You can link with Sónia Won on LinkedIn and connect with Sónia Won on Twitter. 

Scrum Master Toolbox Podcast
Tackling Corporate Politics for Agile Success, The Scrum Master's Perspective | Frederik Vannieuwenhuyse

Scrum Master Toolbox Podcast

Play Episode Listen Later May 29, 2023 14:10


Frederik Vannieuwenhuyse: Tackling Corporate Politics for Agile Success, The Scrum Master's Perspective Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Frederik discussed his experience with corporate politics in an agile software development project. Initially a Product Owner, he became a Scrum Master while a colleague took over as the single Product Owner. Facing a team of 20 people, Frederik encountered challenges with the client's perception of the team as a "feature factory" and their desire for a perfect end product delivered all at once.  He emphasized the importance of incremental thinking and work, offering tips such as being proactive, using User Story Mapping, prioritizing work through slicing, and collaborating with stakeholders. Frederik stressed the need for a strong relationship with management and higher-level stakeholders and highlighted the value of retrospectives in fostering understanding and promoting agile principles. Overall, the episode highlighted the challenges of corporate politics and provided practical strategies for successful agile software development projects. [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Frederik Vannieuwenhuyse Frederik is a Certified Team and Enterprise Coach at the Scrum Alliance. He works and lives in Belgium. He is part of the company iLean. Frederik has worked as Scrum Master, Product Owner, and Agile Coach. He works with teams and leadership to improve collaboration, flow, and learning. Frederik co-organizes the XP Days Benelux conference - this year, in 2023, the conference has existed for 20 years. He is also a regular speaker at local and international conferences. You can link with Frederik Vannieuwenhuyse on LinkedIn.

The Daily Standup
How Are Agile Retrospectives Like Jedi Councils?

The Daily Standup

Play Episode Listen Later Apr 26, 2023 6:06


How Are Agile Retrospectives Like Jedi Councils? Jedi Council meetings and Agile retrospectives share similarities in their purpose and structure as gatherings designed to reflect on progress, identify areas for improvement, and plan for the future. Let's explore these concepts in more detail. Jedi Council meetings: In the Star Wars universe, the Jedi Council is an assembly of experienced Jedi Masters who are responsible for guiding the Jedi Order and making critical decisions. They regularly convene to discuss the state of the galaxy, assess current situations, and determine the appropriate course of action. These meetings often involve reflecting on past events, addressing challenges, and strategizing for the future. Agile retrospectives: In Agile software development, retrospectives are regular meetings held by Agile teams to reflect on their recent work and identify areas for improvement. During retrospectives, team members discuss what went well, what could be improved, and what actions they should take to enhance their performance in the next iteration. The focus is on continuous improvement, learning, and adapting to change.

Scrum Master Toolbox Podcast
Success is Fostering a Culture of Continuous Improvement as a Scrum Master | Harri Tunturivuori

Scrum Master Toolbox Podcast

Play Episode Listen Later Apr 20, 2023 13:22


Harri Tunturivuori: Success is Fostering a Culture of Continuous Improvement as a Scrum Master Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In the episode with Harri we learn that success is all about helping the team to deliver a high-quality product and fostering a culture of continuous improvement. To achieve this, he believes that investing in psychological safety and leading by example are critical. Additionally, ensuring that team members feel heard, investing in soft skills, and promoting a sense of belonging are all key factors. Harri recommends using journey lines and other techniques to help team members know more about each other, particularly when the team is distributed, which can make it harder to achieve these goals. Featured Retrospective Format for the Week: Lean Coffee In this segment, Harri shared their favorite retrospective format, which is Lean Coffee. Harri highlights the importance of having multiple retrospective formats to adapt to different team situations and keep things fresh. The guest personally enjoyed Lean Coffee for its conversational focus, allowing for in-depth discussions on topics compared to other formats.    [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Harri Tunturivuori Harri is an experienced leader, Scrum Master, and Agile Coach who was introduced to the world of agile software development in 2010. Since then, Harri has had the pleasure of leading great agile teams in various forms. Harri enjoys working in a fun environment where there is room for innovation, and Harri is driven by the challenge of growing a group of good people into a great team. You can link with Harri Tunturivuori on LinkedIn. 

Scrum Master Toolbox Podcast
Learning to measure success as a Scrum Master, focusing on team behaviors | Mike Salogub

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 23, 2023 13:48


Mike Salogub: Learning to measure success as a Scrum Master, focusing on team behaviors Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, we discuss how to measure the success of a scrum master. Mike mentions several questions that can help determine the effectiveness of a scrum master, including whether the team will continue to meet for sprint planning in their absence, or whether team members are actively participating and solving problems together. The goal is to assess whether the team is thriving and hitting their own ambitions even when the scrum master is not present. Featured Retrospective Format for the Week: The Sailboat retrospective, as a conversation catalyst for Agile teams In this segment, Mike shares his favorite retrospective format, which is the "Sailboat" format. He explains that this format involves visualizing a sailboat and discussing its different aspects, such as the wind, anchor, and rocks. This visualization helps the team reflect on their work and start conversations that they may not have had otherwise. The sailboat format also helps introverted team members share more and encourages those who tend to dominate discussions to listen more. Mike offers tips for facilitating this retrospective format, including knowing your team and finding ways to encourage everyone to participate.   Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Mike Salogub Mike's an accomplished, committed and creative Scrum Master with over 10+ years of expanding horizons in the healthcare technology industry. Focused on continuous improvement using data to inform business decisions, and driving innovation to meet the needs of patients. You can link with Mike Salogub on LinkedIn and connect with Mike Salogub on Twitter.

Scrum Master Toolbox Podcast
Autonomy and Accountability, Key Team Skills That Make You A Successful Scrum Master | Caterina Palmiotto

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 16, 2023 13:36


Caterina Palmiotto: Autonomy and Accountability, Key Team Skills That Make You A Successful Scrum Master Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment, Caterina discusses how success for Scrum Masters depends on the team's ability to be autonomous in defining and changing their working agreements. She suggests asking questions such as whether the team members are active when the Scrum Master isn't there and if they are following the agreements they made together. She emphasizes the importance of the team being mature enough to trust themselves to make decisions and call out each other when they break the rules. Finally, she shares a tip on how keeping each other accountable to the work agreements is crucial to maintaining the desired team culture. Featured Retrospective Format for the Week: Metaphor, or simple format? Which one to use and when?  In this segment, Caterina discusses an agile retrospective format based on team maturity. For new or less mature teams, she suggests using a metaphor, such as a favorite movie or sport, to change perspective. However, for more mature teams, a simple format like MAD/SAD/GLAD works well as they want to jump into and quickly solve problems they already know about. In the end, we must always adapt the retrospective format to the level of the team, as well as the current situation they are facing.   About Caterina Palmiotto Caterina started as a software developer but soon realized that she was passionate about team dynamics and communication, and embraced agility from the moment she saw it. Caterina believes a team can be more than the sum of its parts and that growing the right culture is essential. When people are surrounded by good examples they will be motivated to do their best.  So the first step is doing your best to be a good example of the culture you want to nurture. You can link with Caterina Palmiotto on LinkedIn.

Scrum Master Toolbox Podcast
How the Scrum Master's Role Contributes to Team Success | Kirill Golubev

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 9, 2023 14:52


Kirill Golubev: How the Scrum Master's Role Contributes to Team Success Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Kirill discusses the difficulty of measuring the value of a Scrum Master and how success is ultimately tied to the success of the team. He emphasizes the importance of paying attention to retrospective preparation and capturing concerns expressed by the team. Kirill measures his own success and that of the team by the value delivered to a satisfied customer.  Featured Retrospective Format for the Week: Making Agile Accessible and Using User-Friendly Retro Formats In this segment, Kirill discusses the importance of using different retrospective formats depending on what the team wants to achieve and the inputs involved. He mentions examples such as the hot air balloon and sailboat retrospectives, which can visually illustrate the key principles of Agile and help the team reflect on how they implement those. Kirill emphasizes the importance of avoiding the use of hard vocabulary in retrospectives, and making sure that everyone, including those unfamiliar with Agile, can actively participate and benefit from the session.    Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Kirill Golubev Kirill considers himself an Agile and common-sense apologist. He wants to see simple processes in place, when people self-organize and manage themselves without constant push from management. You can link with Kirill Golubev on LinkedIn. 

Scrum Master Toolbox Podcast
A simple rule that makes Agile Retrospectives impactful, not merely helpful! | Fred Deichler

Scrum Master Toolbox Podcast

Play Episode Listen Later Jan 3, 2023 9:10 Very Popular


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. At one point in his career, Fred was both the Scrum Master and manager for the teams he supported. As he reflected on the impact of the retrospectives he facilitated, he noticed that even though the retrospectives took place, the same things kept coming up at every retrospective. The retrospectives were helpful for the teams to “vent” their frustrations and talk about what was not working well, however, there was never time to discuss the improvement actions. This anti-pattern helped Fred realize that he needed to change the way he facilitated retrospective meetings, and he put in place a simple rule that ensured the retrospectives were impactful, not just helpful for the team! Featured Book of the Week: Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland The book Scrum: The Art of Doing Twice the Work in Half the Time by Sutherland, was a critical book for Fred's career and personal development in his understanding and practice of Scrum and Agile. One of the key lessons Fred highlights from the book is the razor sharp focus on delivering something “immediately”, by the use of questions such as “what can we deliver right away?” Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! About Fred Deichler Always leaning on the Scrum values and Agile principles (even before he knew about them), Fred has guided numerous teams through their Agile Journeys over his 20-year career in Technology leadership. Driven by a passion for continual improvement and finding a balance between people, process, and tools. And Fred knows his own journey is just as important. You can link with Fred Deichler on LinkedIn.

Scrum Master Toolbox Podcast
Learning about being a great Scrum Master by looking at the team's Agile Retrospectives | Paula Dunne

Scrum Master Toolbox Podcast

Play Episode Listen Later Dec 15, 2022 10:29


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Paula suggests that our retrospectives, how they run, how effective they are, can be a great indicator of our success as Scrum Masters. We discuss what to look for, and how to reflect on the retrospectives to take lessons for our work as Scrum Masters. Featured Retrospective for the Week: Helping team members integrate their thinking with a drawing icebreaker When teams come to the Retrospective, they have the burden of the Sprint that just ended still fresh in their mind. It's our job, as facilitators, to help the team get out of that “pressure” and “performance” mode, into the reflection and learning mode they need in the Retrospectives. Paula suggests that starting with a drawing icebreaker is a great way to help teams focus on the topic at hand, and get ready to learn deeply about their work!   Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!  About Paula Dunne Paula is an Agile Coach with experience in large organization Agile adoption as well as in coaching product owners. You can link with Paula Dunne on LinkedIn. 

Scrum Master Toolbox Podcast
Introducing Retrospectives on Demand, an Agile approach to Agile retrospectives! | Jill Stott

Scrum Master Toolbox Podcast

Play Episode Listen Later Dec 8, 2022 14:52


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to reviewing, and assessing our own success as Scrum Masters, Jill chooses to focus on a few metrics that she follows and discusses with the team. In this episode, we share and discuss what those metrics are, and how you can introduce the idea to the team. Featured Retrospective Format for the Week: Introducing Retrospectives on Demand, an Agile approach to Agile retrospectives! Jill has used many different formats in her role as Scrum Master. But lately, she's shifted to “retrospectives on demand”. She encourages teams to raise their hand whenever something is on their mind, and they want to discuss it. As a heuristic for these retrospectives on demand, she started a board with the team, and whenever there are a certain number of cards on that board, the team gets together and discusses those topics.    About Jill Stott Jill Stott is here to make friends! She's worked in IT for too many years to count. She is passionate about assisting ScrumMasters to be successful and happy in their roles. Jill knows that there is no such thing as a perfect chocolate chip cookie and she isn't afraid to use puppets. You can link with Jill Stott on LinkedIn. 

Scrum Master Toolbox Podcast
The Toyota Kata, an effective template for Agile Retrospectives | Elly Griffith-Ward

Scrum Master Toolbox Podcast

Play Episode Listen Later Dec 1, 2022 12:09


Scrum Master Toolbox Podcast
Creating transparency towards the Scrum Master role as way to drive continuous improvement | Caterina Reinker

Scrum Master Toolbox Podcast

Play Episode Listen Later Nov 24, 2022 11:00


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Caterina invites us to evaluate success in the Scrum Master role by defining and making success measurable. She uses a Continuous Improvement roadmap to solicit feedback from her stakeholders and the team. Using transparency towards her work as a way to create the right conversations in the team, as well as with the stakeholders. Featured Retrospective Format for the Week: The 5 Why's, a facilitation guide to helping the team go beyond symptoms Caterina's favorite format for Agile Retrospectives is the 5 Why's retrospective. In this segment, Caterina shares with us her insights on how to facilitate the conversation with the team, and how to avoid some potential pitfalls of that format. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome! About Caterina Reinker Caterina is a social anthropologist and passionate Scrum Master. She regards organizations like villages - or cities - with their own language, institutions, and explicit and many implicit rules. Caterina works and lives in Germany and helps groups of people, big and small, in their agile journey. You can link with Caterina Reinker on LinkedIn.

Scrum Master Toolbox Podcast
Simple Agile Retrospective formats to help drive conversations | Ali Asl

Scrum Master Toolbox Podcast

Play Episode Listen Later Nov 10, 2022 13:12


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Ali's focus, as a Scrum Master, is to get the team to be autonomous, and run their own Sprints. In Ali's opinion, a good team can self organize and self manage, and he uses that as his own success measure. In this segment, we refer to #NoEstimates. Featured Retrospective Format for the Week: Simple formats to help drive conversations Although Ali uses many different retrospective formats, he likes the simpler formats like Mad/Sad/Glad or the Good/Bad/Ugly movie retrospective. He likes the simplicity of the 3 categories, which helps him focus on asking probing questions. In this segment, we refer to the Prime Directive of Agile Retrospectives.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Ali Asl Ali is an experienced and accomplished Independent Agile Coach, Trainer and Scrum Master focused on supporting organizations and teams in the application of Agile values and principles to deliver quality and value. You can link with Ali Asl on LinkedIn.

Scrum Master Toolbox Podcast
A dark pattern in Agile teams that Scrum Masters must be aware of, and prepared for! | Shahin Sheidaei

Scrum Master Toolbox Podcast

Play Episode Listen Later Oct 18, 2022 13:15 Very Popular


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Shahin was working with a group of Scrum Masters. As he started to observe the work of the Scrum Masters, he observed a pattern that he could not understand. The team lacked energy. In an effort to help the team, and the Scrum Master, Shahin and the Scrum Master started to do some small changes to the meetings and Scrum ceremonies, but the needle didn't move. Eventually the Scrum Master left the organization. Later on, Shahin met some of the team members and learned the real pattern that had been going on in that team, a dark pattern that we must be aware of! Listen in to learn what the pattern was, and how you can be ready for it!  Featured Book of the Week: Agile Retrospectives by Esther Derby and Diana Larsen The book Agile Retrospectives by Esther Derby and Diana Larsen is a book that Shahin still goes back to even after having read it many years ago. It's a book that can help starting Scrum Masters to be ready to host great Retrospectives for their teams, especially when they don't yet have a large number of tools to use in those ceremonies.  In this segment, we also refer to The Goal by Eliyahu Goldratt. A book that Shahin describes as a story telling book that brings a perspective of the whole organization performance, a perspective that we don't often have as a Scrum Master  How can Angela (the Agile Coach) quickly build healthy relationships with the teams she's supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta!   About Shahin Sheidaei Shahin Sheidaei is an Agile, Lean and Success Coach,International Speaker, Transformation Expert, and Entrepreneur.   Shahin is a passionate organizational designer focusing on organizational performance, and is also founder and principal coach at Elevate Change Inc. You can link with Shahin Sheidaei on LinkedIn and connect with Shahin Sheidaei on Twitter.

The Agile Coach Podcast
FOCAL POINTS: The Best Agile Coach Moments With Diana Larsen

The Agile Coach Podcast

Play Episode Listen Later Oct 12, 2022 25:13


Welcome to another episode of The Agile Coach! We have a special episode for you today as we bring some of the best moments of our amazing guest, Diana Larsen, President and Leadership Agility Advisor at Eos House Consulting and author of Agile Retrospectives.Tune in for some of the most notable highlights and learning points in our previous interview with Diana! HIGHLIGHTSThe creation of the book Agile Retrospectives and its core pointsHow you should use gathered data for learning and generating insightHaving a shared understanding with your team and deciding what to do after thatHow long should we plan for a retrospective? “It's not about individual performance. It's about how we work together to create a system where we can make sure that people's best is good enough for what we need. ”-Diana on being able to push your team to their bestGet to know Diana and what he's up to:About DianaConnect with Vivek and find out more about what he's up to:About VivekAbout The Agile CoachAgile Coach WebsiteIf you enjoy The Agile Coach and are interested in learning more, you can check us out at the link below:LinkedIn: https://www.linkedin.com/company/the-agile-coach-llc

Scrum Master Toolbox Podcast
Designing Agile Retrospectives for maximum engagement, lessons learned | Franziska Moenster

Scrum Master Toolbox Podcast

Play Episode Listen Later Aug 29, 2022 17:36 Very Popular


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When we are starting our journey as Scrum Masters, one of the ceremonies that most scares us is the retrospective. There's so much hanging on that ceremony, from the need to get an action that leads to improvement, to having the team engaged and everybody participating. In that context, it's natural that we try our best and prepare extensively for the Retrospective. However, there's a point when preparation is just too much! In this episode, we talk about what is that limit, and how to look at Retrospective facilitation in a way that leaves space for the team to take ownership, and be active in the Retrospective.    About Franziska Moenster Franny (short for Franziska) loves seeing the power of building strong performing teams that build products in a customer centric way. She's been working as a Scrum Master/Agile Coach for over 5 years. Profiting from her hands-on experience on scaling agile across teams and her joy of trying out new things she is always inspecting and adapting on an organizational level as well! On a personal note, she has recently moved to Tenerife to follow her passion of freediving. You can link with Franziska Moenster on LinkedIn.

Scrum Master Toolbox Podcast
When team members skip the retrospective, a communication problem in the Scrum team | Mher Nalbandyan

Scrum Master Toolbox Podcast

Play Episode Listen Later Aug 8, 2022 12:45


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Mher prepared a retrospective for his team, but 5 minutes past the starting time, there were only a few team members in the room. He looked around and saw that the team members that were present, were not fully engaged. “Something is wrong here, he thought… In this episode, we explore why sometimes team members don't communicate and discuss what might be the reasons, and how to avoid it.  In this episode, we refer to the book Agile Retrospectives by Larsen and Derby.    About Mher Nalbandyan Mher works at Mbition in Berlin, where they develop the next generation of information systems for Mercedes-Benz. You can link with Mher Nalbandyan on LinkedIn and connect with Mher Nalbandyan on Twitter. 

Scrum Master Toolbox Podcast
The 4L's and Starfish retrospectives as possible options for different goals | Rafał Witaszek

Scrum Master Toolbox Podcast

Play Episode Listen Later Jul 7, 2022 9:50


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Is your team “chatty”? That's the first question that Rafał suggests we ask from ourselves as we assess our progress, and success as a Scrum Master. We also talk about different metrics we can use to help us guide, and support the team.  Featured Retrospective Format for the Week: The 4L's and Starfish retrospectives as possible options for different goals In this segment, we hear from Rafał how the 4L's retrospective and the Starfish retrospectives can be used for different purposes. He describes for us, what each of these formats is best for, and how he organizes his facilitation to help the teams focus on those different outcomes.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Rafał Witaszek Rafał believes the best things are done together. As a Scrum Master, his focus is on enabling communication within an organization. As he is also a passionate sailor, he's learned that we need to adjust our sails to make the best use of the wind. Focus on what we can affect, and leave other things out. You can link with Rafał Witaszek on LinkedIn. 

Scrum Master Toolbox Podcast
A success model and framework for Scrum Masters | Wilson Govindji

Scrum Master Toolbox Podcast

Play Episode Listen Later Jun 16, 2022 9:41


Wilson‘s framework to define and measure success for his own role as a Scrum Master is defined in detail in this article. In this episode, he describes the key aspects of his framework, and how he applies it to his work using the Impact Mapping technique.  Featured Retrospective Format for the Week: The Modified Mad/Sad/Glad retrospective format Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Wilson structures his retrospectives around the 5 steps described in Agile Retrospectives by Larsen and Derby, but he uses the Mad/Sad/Glad, or Stop/Start/Continue formats as a basis with some modifications that he explains in this episode. He also puts some focus on the icebreaker exercises to get the team started and energized. For that he uses Kudo cards, and asks the team to describe the Sprint in one picture or one word.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Wilson Govindji Wilson is a pragmatic Scrum Master, he has over 15 years in Software development and has worked in different roles, from Support Analyst, Developer to tech lead. Wilson is from Portugal, with Indian origins and currently living and working in the UK with his wife and two daughters. You can link with Wilson Govindji on LinkedIn and follow Wilson Govindji's blog on Medium. 

Scrum Master Toolbox Podcast
Emotional intelligence as a key skill for Scrum Masters | Bent Myllerup

Scrum Master Toolbox Podcast

Play Episode Listen Later May 26, 2022 10:39 Very Popular


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Bent's definition of success for Scrum Masters, is equally applicable to Agile Coaches. It starts with helping teams be able to excel without the presence of the Scrum Master. Through the work of teaching, and supporting the use of the Scrum framework, the Scrum Masters can help the team work well, and be “the oil in the gearbox”  In this segment, we talk about emotional intelligence, and the book Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goldman. Featured Retrospective Format for the Week: The Sailboat retrospective as an inspiring format Bent introduces his own perspective on the Sailboat Retrospective, by bringing in an approach that focuses on creating a positive, and inspiring atmosphere for the team. In this segment, we refer to the book Agile Retrospectives by Derby and Larsen. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Bent Myllerup Bent Myllerup is a management consultant, organisational change agent and agile transformation coach with 20 years of personal experience in management and leadership. He holds a Master in Management Development (MMD) from Copenhagen Business School and a Bachelor in Science of Electronic Engineering. He was the first European Certified Scrum Coach and he is also a Certified Scrum Trainer. You can link with Bent Myllerup on LinkedIn and connect with Bent Myllerup on Twitter. 

Scrum Master Toolbox Podcast
Involving the Scrum team in defining our success as Scrum Masters | Julie Wyman

Scrum Master Toolbox Podcast

Play Episode Listen Later May 12, 2022 8:42


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Julie invites us to ask what success looks like for the teams we work with. Based on that, and a few other questions that Julie suggests, we can assess our impact, as well as invite the teams themselves into the reflection about success.  In this segment, we talk about Psychological Safety, a topic we have also covered in previous episodes.  Featured Retrospective Format for the Week: Mixing up formats to focus on the right question for the team Julie likes to mix up several formats as a way to try and tap into what's critical for the teams at that time. We also talk about bringing up the team working agreements regularly, to ensure that the team sticks to the agreements they have made.  In this segment, we refer to the Agile Retrospectives book and a tool Julie calls The Working Agreement Report Card, where the team scores themselves on how well they follow the agreements they had defined for themselves. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Julie Wyman Julie Wyman has been working with Agile teams for over a decade and is continuously learning with and from them. She's based just outside Washington, D.C., but has had the pleasure of supporting teams distributed across the globe and even experienced her own Agile takeaways all the way in Antarctica. You can link with Julie Wyman on LinkedIn.

Scrum Master Toolbox Podcast
Helping teams define their purpose, a step towards Scrum Master success | Pratik Dahule

Scrum Master Toolbox Podcast

Play Episode Listen Later Apr 7, 2022 9:14


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pratik suggests that, for us to achieve success in our role as Scrum Masters, we must focus on a single purpose. As Scrum Masters, we can help the teams we work with understand that, and define their own purpose. Pratik also suggests a few questions that we can use to help understand and define that purpose for the team. In this segment we refer to Vince Lombardi, an American Football coach, and the lessons we can take from his approach to the game. Featured Retrospective Format for the Week: Exercises to improve the team's emotional intelligence In this segment, we start by talking about Emotional Intelligence, as one of the skills that Scrum Masters must bring to the Agile Retrospectives they host, but also help their teams understand. We discuss the Hot Air Balloon retrospective format and the Peaks and Valleys Timeline exercise using the Happiness gradient. Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Pratik Dahule Pratik is an Agile Project Manager and Agile enthusiast working in the USA. He leads teams and creates a culture of lifelong learning, constant collaboration and continuous improvement. Pratik has 12 years of experience and is passionate about helping teams in their agile transformation. Outside of work, he has a blogging site ClassactLifestyle.com where he shares insights on books and exotic places to travel. You can link with Pratik Dahule on LinkedIn.

Scrum Master Toolbox Podcast
Psychological safety for Agile teams, a sign of Scrum Master success | Daniel Lutz

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 31, 2022 9:39


Psychological Safety (see these episodes for details) is one of the key aspects that Daniel looks for in a team, and also a focus of his work as a Scrum Master. He shares with us some of the signs that indicate the presence, or absence of psychological safety, and recommends we have a retrospective question focused on psychological safety.  Featured Retrospective Format for the Week: A format for quick decision making, and one for new teams Daniel shares with us why the Agile Retrospectives are the most power tool we have in any transformation or change process we might be involved in. He shares with us 2 different types of retrospective formats. One that is more adequate for teams that are under time pressure and need to get quickly to actions, and improvements, and one for teams that are maybe at a crossroads in their forming process, or are just about to get started. For teams that need to get to quick actions, Daniel recommends the Start, Stop, Continue format or the 1-2-4-all Liberating Structure (see these episodes for more) as these help silent people speak up and get to actions quickly. And for teams that are at a crossroads, or starting their team journey, he recommends the Sailboat Retrospective.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Daniel Lutz Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams. You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Scrum Master Toolbox Podcast
Difficult conversations, how to confront a Scrum team became too passive | Daniel Lutz

Scrum Master Toolbox Podcast

Play Episode Listen Later Mar 29, 2022 10:31


Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. This team started on the right foot. Everything seemed to be working. However, a pattern started to develop. The team was becoming quieter and quieter in their Agile Retrospectives as time went by. The body language was passive, and every team member had the camera off as much as they could. You could feel they were distracted, not present during the retrospectives. In this episode, we discuss how to turn around this anti-pattern of passiveness and lack of commitment to agile retrospectives by the team.  In this segment, we also talk about the book Moose heads on the table by Karin Tenelius. Karin Tenelius has been a guest on the podcast to talk about her book.  Featured Book of the Week: The 5 Dysfunctions of a Team by Lencioni In The 5 Dysfunctions of a Team by Lencioni (a book we've mentioned a few times here on the podcast), Daniel found a great guide to the dynamics that can emerge on a team, and helped him understand how to slowly walk up the pyramid of needs for the team. The book also gives us tools and models that are useful to apply when working with teams.  How can Angela (the Agile Coach) quickly build healthy relationships with the teams she's supposed to help? What were the steps she followed to help the Breeze App team fight off the competition? Find out how Angela helped Naomi and the team go from “behind” to being ahead of Intuition Bank, by focusing on the people! Download the first 4 chapters of the BOOK for FREE while it is in Beta! About Daniel Lutz Daniel is an organizational agile coach, working full time at a leading European Energy company, scaling agile with around 30 agile teams. After years in Marketing departments, he realized how much more impact he can have as a Scrum Master by empowering people and building cross-functional teams. He also works part-time as a freelance coach and business consultant helping clients on building high performing teams. You can link with Daniel Lutz on LinkedIn and connect with Daniel Lutz on Twitter.

Agile Innovation Leaders
(S2)E018: Aino Corry on Retrospectives Antipatterns

Agile Innovation Leaders

Play Episode Listen Later Mar 20, 2022 45:20


Full video interview available here: https://youtu.be/oJbZF1yiWvg  Guest Bio: Aino Vonge Corry (born 1971 in Aarhus, Denmark) is an independent consultant, who sometimes works as an agile coach. After gaining her Ph.D. in Computer Science in 2001 she spent the next 10 years failing to choose between being a researcher/teacher in academia, and being a teacher/facilitator in industry. She eventually squared the circle by starting her own company, Metadeveloper, which develops developers by teaching CS, teaching how to teach CS, inviting speakers to IT conferences, and facilitating software development in various ways. She has facilitated retrospectives and other meetings for the past 15 years during which time she has made all the mistakes possible in that field. Aino has lived in Stockholm, Lund, and Cambridge, but she is now back in Aarhus, Denmark, where she lives with her family, and a growing collection of plush cephalopods.   Social Media/ Website LinkedIn https://www.linkedin.com/in/aino-vonge-corry-9a23801 Twitter: @apaipi Website: https://metadeveloper.com   Books/ Resources Retrospectives Antipatterns by Aino Corry https://www.amazon.co.uk/Retrospectives-Antipatterns-Aino-Corry/dp/013682336X Coaching Agile Teams by Lyssa Adkins https://www.amazon.co.uk/Coaching-Agile-Teams-ScrumMasters-Addison-Wesley/dp/0321637704 Agile Retrospectives by Diana Larsen, Esther Derby https://www.amazon.co.uk/Agile-Retrospectives-Making-Pragmatic-Programmers/dp/0977616649 Retrospectives for Organisational Change by Echstein https://www.amazon.com/Retrospectives-Organizational-Change-Agile-Approach-ebook/dp/B07NS796KY Fearless Change Patterns by Linda Rysen https://www.amazon.com/Fearless-Change-Patterns-Introducing-Ideas-ebook/dp/B0054RGYNQ Prime Directive by Norm Kirk https://retrospectivewiki.org/index.php?title=The_Prime_Directive   Full Interview Transcript Ula Ojiaku: Many thanks Aino for making the time for this conversation and for being my guest on the Agile Innovation Leaders podcast. Aino Corry:  And thank you for inviting me, Ula. It was great to have you in the course, you had a lot of good questions. And that's how we met. And I've been looking very much forward to this day. Ula Ojiaku: So could you tell us a bit about yourself, you know, who is Aino Corry? Aino Corry: Yeah, so Aino Corry is 50 years old, she lives in Denmark, she's got three children. And she, she's always wanted to teach. Actually when I was in primary and secondary school, I wasn't so happy with mathematics teaching, so I decided after school, I wanted to be a mathematics teacher in secondary school. Actually, I thought about it and I thought I didn't really like school. So maybe I should be a teacher in high school instead. And so I decided to try to go to university to study mathematics to become a high school teacher. But then I had to do some programming in the mathematics course. And I really, really fell in love with that. So I changed subject to computer science. And then I did my Master's degree with a focus on design patterns, which was very new at the time. And when I finished, I wanted to continue working with design patterns. And that's why I applied for a Ph.D. I applied for a Ph.D., actually, just to prolong my university studies to make more of the fun thing that I've done. And then when I finished, I thought, I wanted to be a researcher and a teacher and I had a job at the university as an assistant professor. Aino Corry: And then I decided that I wanted to go out in industry instead, because I, I had a child already, and I wanted to have another child. And I really, I was dead poor, so I wanted to earn a lot of money, so I went down industry to get some money. And that worked, I got some money. And after a few years there, I went back to university to do some research and some teaching, because they had a research project, which was interesting. It was when Bluetooth was quite young and was about programming pervasive computing devices, what you would call IoT today, yes. And then I was there for a few years, and then went back to the industry, and was there for a few years. And then I went back to university. And then I did my research in how to teach computer science and how people learn. So that was also interesting. But then I wanted to stop again because then I was full-time at university and I also did some consulting in the IT industry. So I thought I would go back to the industry. Aino Corry: And then I thought, Naah, I want to do something else. I want to be my own boss, I don't want to work that much anymore. I had three children at the time. So I decided to be an independent IT consultant, thinking that then I would work less, that was a huge mistake. I, I like having my own company, but I wouldn't say that I work less because if you have a job and you have a boss, you can tell your boss ‘Oh, it's too much. I don't want to do that much. And please take some of the tasks away from me.' But when you're your own boss, and you're a time optimist, like I can be, you think ‘I can do that. And I can do that.' And especially now with COVID, it's even worse because at least prior to this, I had to calculate time in to get from one meeting to another, you know, from one client to another from one country to another. But now I can actually I can work with clients in four different countries in a day. And I've actually, one week I spoke at six different conferences in one week. So normally I would only be at one conference. So it's actually made me a little bit confused and looking very much forward to actually spending time on trains and planes and cars again, Ula Ojiaku: To have the downtime… Aino Corry:  Yes, I thought I'd never miss that, but I do, so I guess I guess that's my career. Ula Ojiaku:  Great. Now, just a little bit more about your research you did on teaching, on how to teach computer science. Now I would expect there would be an intersection of you know, disciplines; it wouldn't just be computer science itself. Was there an element of maybe psychology (of), you know, how people learn and all that? Aino Corry: Yeah, it was a lot of that it was about, well, the psychological aspects of how people react to different, being in different situations, and being spoken to in different ways. And there was something that I don't think maybe you call it neurology but thinking about how to model the brain in order to make it remember what you're saying. And just something like what does it actually mean to learn something? And in Danish, the word for teaching and learning is the same word, but in English teaching and learning are two different words. And that's actually a subtle difference, which is a big difference, which makes it maybe even harder for me as a Dane to start thinking about this because you think about it as the same process. Aino Corry: But it's two very different processes. And one of the biggest things that I learned when I started doing research and teaching, and that was after having taught for 16 years or something like that, the thing that I learned was that I was so immensely focused on how to condense this book into presentations and assignments so that the students could listen to me and do the assignments. I didn't think enough about the relation between the student and the material. So I was thinking more about the relation between me and the material, and me and the student. So the really important thing is that, when you have any sort of conversation with people, it's a student, or it's a presentation that you're doing, what you want to do is that you want to change their brains really, right. But you can't see the change in the brains. So you need to figure out how can I, how can I assess that they've changed the brain? So, the first thing you have to do is think about what is it actually that you want them to be able to do differently? Do you want them to say something else? Do you want them to be able to program, to design, to facilitate, what is it that you want them to do? Because then you can set up? What is the assessment? How do you assess what they can do? Do they actually have to look at the design at an oral exam? Do they have to process some words in a written exam? What is it that you want them to do? And then when you know what you want them to do to assess it, then you can figure out what is it that you want them to do while training do you want them to do the same when you're training them, that they have to do in the assessment. Aino Corry: So that the exam is actually what they have been doing for the past hour, month, year, instead of examining something completely different than what they have been doing. And then when you know all that, then you start thinking about okay, so what material do I need for them to read? And that's, that's actually the last thing. And prior to this, I would take a book and I would think, this is the thing that I want to put in their brains. And then at the exam, I would ask them, do you understand that? Can you explain that, but maybe they never explained it during the course, maybe they just did exercises or something like that. So that was one of the most surprising things is I guess, maybe it's neurology, maybe it's psychology, it's definitely different. It's lending, from different fields. And, and you can say that the computer science part of it is actually the least part. But the interesting part about computer science and teaching computer science or natural sciences is that it's mostly not so much about discussing things. It's more about being able to understand things and relate things and apply things. Now, I guess well, you can say that all issues, all subjects are like that. But with the natural sciences, it's much more about understanding the world, changing the world. So yeah, I think it's very interesting, but also trying to explain difficult subjects to people. How do you actually do that? Ula Ojiaku: So you've already mentioned that you, you know, started your business because you wanted to be an independent, and then you realized, oh, well, there are other things because as a business owner, you probably would do all the other admin tasks that someone else would have in person. Yeah. Now, am I right? In the understanding, you still run, you know, your business, which is the meta developer, right? Do you have employees right now? Aino Corry: No, I don't, and I don't want to. And I've had a lot of people asking me over the years if I want to employ somebody and I, I did try once for just a small gig that I needed a helping hand and I employed that person and that person was not a problem, but all the extra paperwork, with taxes and insurances, and what do I know. So if I'm working with people, now they have their own company, and then they can send me an invoice and then I can pay them like that because I really want to be independent and five, no six years ago, my family and I, we moved to Cambridge in the UK for a year. And it was so easy for me, I could just do it because even though I had to really work a lot less because I didn't have my network in England and I had three kids who had to move to a different country so I had to focus on them. I could just do it, I could just work less and not make any money or almost no money. Because I didn't, I wasn't responsible to anybody, I was only responsible to myself. That gives me the freedom that I want to have. And during COVID I lost everything in my book. My calendar just was empty. Wow. And I didn't know how to continue with the company. But I only had to worry about myself. I didn't have to worry about anybody that I employed. So that was nice. Ula Ojiaku: Yes, I completely agree. I mean, it would be a lot of responsibility, having other people's livelihood as well as yours to think about that. Yeah,  Aino Corry: Especially. I mean, this is such a fluid thing. It's difficult to promise anything. Ula Ojiaku: Now, but hopefully, with the, you know, lockdown restrictions on I mean, unfortunately, we're still not out, you know of the red and unfortunately, many lives have been lost, and many people have been affected but it seems like there is light at the end of the tunnel with the (covid) vaccination (roll-out) and all that. So would you say your calendar is filling up again? Aino Corry: Yes, it actually became overfilled, yeah during COVID. Because my book came out. So I had hoped that when my book came out, I would travel everywhere in the world and sign my books. Unfortunately, that couldn't happen because of COVID. But that's the least of the things that could happen to people during COVID. I've been very lucky. But my book came up... Ula Ojiaku: Retrospectives Antipatterns… Aino Corry: Yes. and, and that meant that there were a lot of people who wanted to talk to me about retrospectives, which was why I wrote the book. So that was great. So I don't know if it had filled up as easily without the book, but it definitely helped, I think. But I'm looking so much forward to getting out and speaking at conferences again. I taught at the university yesterday, and I will again tomorrow. And that was in real life. It was so nice, people were laughing and we were clapping. And we were like doing icebreaker exercises where we were standing up and moving towards each other. And it was really nice. Ula Ojiaku: Yeah, I mean, nothing can ever replace that, you know, face-to-face in-person interaction. Whilst we're grateful for technology, you know, for bridging the gap, you know, but once in a while, it's definitely important. Yeah. Great. Now, so since you've shown us your book, Retrospectives Antipatterns. And you've talked about it briefly, why don't we delve into that a bit. And for the audience who are listening either (via) audio or video only, there will be the links to the, you know, to the book, and other resources that we touch on in the show notes. So what you said people were, you know, asking you lots of questions about retrospectives, and asking for advice, which was one of the motivations for writing the book. Could you tell us the story behind that? Aino Corry: I love to tell the story behind the book. Thank you for asking, Ula. So I started facilitating Retrospectives because Linda Rising gave me a book by Norman Kerth called Project Retrospectives. And then I started facilitating them. And then Diana Larsen and Esther Derby wrote a book about Agile Retrospectives - Making Good Teams Great, which condensed all the retrospective activities into smaller bite-sized ones that you can use after each sprint. And I facilitated retrospectives at in the time I worked for a company called Trifle, inside Trifle with the customers. When I went back to university, I facilitated retrospectives there. And I just really, really liked it. I even facilitated retrospectives with my family and myself, and everybody basically who couldn't get away. And I, I got a lot of experience. And then once I was at a conference that I'd been part of organizing the conference and inviting speakers and what I do at these conferences is that if a speaker gets sick, or can't be there, then I fill in with a presentation. So they came to me and asked me is ‘Could you fill in with a presentation? Just 20 minutes?' ‘Okay, I said, When do you want it?' And they said ‘In 20 minutes, and we would want it to be a new talk, could you do that?' I was like, how can I? How can I prepare a new talk in 20 minutes for a 20-minute talk? And then I thought the only thing that I really, really know about that I can talk about for lengths, are all the mistakes that I'm continuously making when facilitating retrospectives So I thought this is definitely something I can talk about. So I just, I just, I think I drew some pictures, or I found some pictures online. And then I just spoke out from those I, I spoke about three different things that I called Antipatterns for Retrospectives, things that often go wrong for me and how to solve it. So not just explaining the problems, but also how to get out of the problem situation. And they really liked it. And then I started giving that talk. And I extended it to 45 minutes to an hour, I extended it to a day. And people kept asking me, ‘Where can we read more about this?' And I said you can't really because it's, it's in my head. And then somebody said ‘Maybe we you should write a book.' And so I thought I'm not going to write a book, I already did my Ph.D. dissertation, and I'm not doing that again. Not the best part of it for me. But then I started just writing, you know, first, it was just a few Word documents that I shared with people in my retrospective network. And they gave me feedback on that. And then I started a Leanpub book. And it turned out people wanted to buy the Leanpub book. So I thought, well, maybe I should add some more chapters. And then I thought it would be interesting to see if there's any publishers who would like to publish it. Aino Corry: And luckily, I have a very good network in IT, so I asked a lot of people who are already authors and, and Martin Fowler introduced me to somebody from Pearson, Greg Dench, and he, he read my book, the PDF that I sent from Leanpub, and he said that they thought they'd like to publish it. And there was a lot of back and forth and back and forth. And could you change the title? Because Antipatterns sounds so depressing and negative? And I said, but it is an Antipatterns, so I cannot. And then those things about I want this octopus, this big octopus? Ula Ojiaku: Yes, yes. Aino Corry: Well, it looks a little bit like a children's book, are you sure you want it to look like a children's book and I said actually, I'm, I'm really like a child myself. So I want it to be me. And then I said, and it has to be printed in color. Because I want all these Antipatterns to have not just a name, but also a picture. Because with Antipatterns, what you do is that you create an awareness, so I described, this is the context you're in, this is what normally happens, but that's the Antipattern solution. That's actually another good solution that gives you these drawbacks. But then you have the refactored solution, which gives you these benefits. And I want the patterns as well as Antipatterns, it sort of enables you to have a discussion and a higher level of extraction. So you can say, for instance, with patterns, you can say, then I use the observed or I implemented composite, and then you don't have to explain all the nitty gritty details. And it's the same with these Antipatterns. So instead of saying, ‘Well, we tried to vote, but then some people held up their vote, and I allowed them to do so. But maybe I could have done it differently', you can just say, well, then I ended in political votes. And there's also the name and then the picture because for some people, the name is easy to remember, but for other people, the picture. Ula Ojiaku: The pictures, yes. Aino Corry: I definitely am very visual. So I, I really remember pictures like that. And graphs, it really helps me understand I love UML, and when I work with architecture, it's very important for me to be able to draw these things. So that's how the book came about. And there were other publishers who didn't want it because they thought it was not technical enough or they didn't like the Antipatterns in the title or they thought it was too negative, but Pearson wanted it, so that's great. I'm very grateful for that. Ula Ojiaku: That's fantastic. Again, we'll have the link to the book in the show notes. And I mean, so I do identify with, you know, the things you said or where you kind of held your ground and in terms of how the book was meant to look for pictures. And if it's playful, it's easier to absorb. There is the saying in English, you know, a picture is worth more than a thousand words. Definitely. And in that way, you're kind of trying to cater for different people with different learning styles, because there are some of us who can read you know, but pictures kind of makes it, breaks it up and kind of, you know, conveys the message even more effectively in some instances. On that note though, are you, do you already have an audio version of it? Or do you think it would bode well as an audio version? Aino Corry: Yeah, that's a bit embarrassing, Ula, because I have narrated, I think five of the chapters. But then I stopped, but I will narrate it. I am doing it and it will happen, hopefully, yeah, but it turns out it's much more difficult to make an audiobook than you think I want to narrate it myself. I agree. Have you tried it? Ula Ojiaku: Well, no, just with, you know, starting the podcast and you know, kind of speaking, there is a whole lot to it. So I can imagine trying to bring a book to life, you know, kind of enunciating, and there'll be some places you need to emphasize. That's why I've never done it yet. But I can imagine. Aino Corry: Yeah, well, I could have hired an actor to do it, but I wanted it to be me, because it's my experience. It's, it's my voice that should be in this book. And then so I'm Danish and English is my second language. I normally think, Okay, I'm pretty good at English, I can speak fluent English, people understand what I'm saying I can express myself and the book is written in English. But then when you start recording it, and you'll listen to it afterwards, you make so many mistakes, or at least I do. So I have to repeat that again. So it just takes a lot longer than I thought, but it will be there, it's my plan. Ula Ojiaku: We'll be looking out for it, definitely, yeah. Okay, so, in your view, what are Retrospectives, and why are they important? Aino Corry: Well Retrospectives is a way for a team to set time aside to reflect on where they are, inspect, you'd say, and learn from, that, appreciate what happened, and see how can we improve going forward, the way that we communicate, the way that we work, the way that we program or design, or whatever we do. It's simply taking time aside to appreciate and inspect and then adapt to the situation. In a sense, it's the core of Agile, right, inspecting and adapting. And for a team to have regular Retrospectives, I think it's so important. Sometimes they'll think we don't have anything to talk about, we don't have any problems. But there's always something that can be improved, even if it's a small thing. And having those regular Retrospectives helps you remember, to continue to improve in all different aspects, but also, I think Retrospectives is a way to gain trust between team members, it's not the only thing you need to gain trust, but that sharing thing that showing, “Okay, that didn't go very well”, or “I need to learn this”, or “I got stuck with this”. But also, “I was really happy about this”, ”this made me so energetic, and really optimistic about these things”. It helps people understand each other as human beings and as sort of parts of the machinery or parts of the system, that's the team or even the organization. So I think it's important in all aspects. And for everybody. Ula Ojiaku: It's interesting, your definition of what a retrospective is, and I'd never really thought about it as a way for team members to, you know, build trust with themselves, so thanks for mentioning it, that really stood out for me, do you have any examples in your experience where, you know, this happened where there was maybe little or no trust and, you know, subsequently through the Retrospectives the team, started having more trust towards themselves? Aino Corry: I would like to say yes, but I have to say that when I realized in the retrospective that there's not enough trust, it is something that you have to work with also between the Retrospectives in a sense if there is not enough trust to share anything, then, then the retrospective will not be trust-building in itself, but it can help you reveal that there is not enough trust, and then you can start working with it, and to me trust is sort of the equation between relationships and that you can rely on people that you rely on people and you have a relationship. So if you have a relationship, if you know a little bit about each other as human beings, it makes it easy for you to trust people. And also if you can rely on other people, for instance, if they say, ‘Oh, I'll do this', then they'll do it. Or they'll say they can't do it, that's part of the trust as well. And if you understand, if you learn at the retrospective that there isn't enough trust, the retrospective can become a waste of time. Aino Corry: Because if they don't want to share the things that are really difficult, then you will just talk about the meal in the canteen, or whether we should have a meeting that's two hours long, or one hour long, or something like that, which is not really changing anything. It's usually things about how to give feedback or whether the code reviews can be done in this way or the other and whether we need to learn something more. So, but you can definitely be aware that there's trust issues that you can work on outside the retrospective, but then I think another important thing is that if they have already sufficient trust to be able to share things, then I've heard from a lot of people that it can, it can feel almost like team therapy to have a retrospective because they don't have to think about it, they can sort of relax and let the facilitator carry the conversation forward sometimes. And then if it can help them say, now, we talk about this, Now perhaps we've talked enough about this, now we should talk about this or could you see this from the other side, which is something that I sometimes do as well. So it can be a little bit conflict handling as well to be a facilitator to say what did you hear him say right now? Or can you imagine what his day was like yesterday or something like that? So it can be therapeutic if you want to, but that depends on the facilitator. You can also have a retrospective facilitator, which is perfectly fine, but only wants to talk about how we can improve the way that we actually design things, the architecture we make, the meetings we have, it can still be helpful, doesn't have to be therapy, but it can. Ula Ojiaku: Yeah. In running the retrospectives I would assume, I would imagine, there would be some sort of advanced preparation from a facilitative perspective. Now, would you when you get asked to do this by you know, other organizations and teams? Do you normally have a point person and you'd get the brief in terms of what they're trying to achieve from the point person, and that would set the agenda? So have you always found yourself sticking to the agenda? Or have you ever had to kind of flex depending on what you sense the team needs? Aino Corry: Yeah, I've definitely had to change my agenda. So if I get invited to facilitate a retrospective, I talk to the one who sponsors me to ask them why, why have you reached out? Do you already have Retrospectives? If you have Retrospectives, why do you need an external facilitator? What normally works for you in retrospective? What doesn't work? Is there any conflict? I should know about it? Is there anybody who's really quiet? Anybody who's really a loudmouth? Is there anything that can help me plan this retrospective in the right way? Then sometimes they say, oh, we'd really, really like this retrospective to focus on how they can learn as a team, or we'd really like this to focus on their communication with other teams. And then in some, sometimes I'll say, okay, so, so we'll say that's the theme for the retrospective. And then I'll let people know that that's a theme for the retrospective. But other times, if it's a new group, then I'll probably encourage that sponsor to allow me to make some, just a generic retrospective. So for a new group who has to work together, maybe he or she will allow me to create a futurespective for them, which is the kind of retrospective where you imagine that you're in the future, looking back at what happened. And then they say, okay, then we, then somebody got fired, or this didn't work, or the users hated it. Aino Corry: And the way that I have this futurespective, with the new team is that then I get to understand and they get to understand about each other. What do they hope and what do they feel will happen in this project, and then we can have action points, which will allow them to get the things that they hope and avoid the things that they fear. So sometimes I'll let the sponsor know, well, actually, we should do it a little bit different way. And sometimes I'll say, that's fine, we'll focus on that. But it is often so that you need to have an extra agenda when you prepare for a retrospective, at least a little bit. Because sometimes you suddenly end up in a situation where you have somebody who's speaking all the time or somebody who's really quiet. And then all the plenary discussions that you decided on, you can't have those because plenary discussions are not very nice if you have like a big difference in how much people wants to speak. And then you have to divide them into smaller groups, or you have to change it in writing. Or you have to make round robins where everybody takes turns in saying something, so just as an example. But it could also be that you notice that all the things that they're talking about are problematic, turns out to be things that we think are sort of out of their hands, not really something they can do anything about. And then if you spend all the time discussing things that you can't change, then it's just like a session where you're just complaining about everything. And in those cases, I sometimes get out the soup exercise that I learned from Diana Larsen where you make the three circles, things the team can do, things the team can influence, and then you have the soup outside. And then I say well out of all these problems that you're complaining about, how many of these are things you can do something about, how many of these things you can influence, how many of these things are in the soup, and for the things in the soup, you might just have to accept that this is the world we live in, like Corona right now. Yeah, It's what it is. Ula Ojiaku: Amazing. So, so what would you say would be, from what you've observed, I'm sure you've had a spectrum of or a continuum of teams from what you'd consider high performing to maybe people… I mean, a team that's still up and coming. What would be your view of the characteristics of a high-performing team? Aino Corry: Yeah, that's a good question. In my experience, it's not so much the individual's skill set that makes a high-performing team, an individual with the highest skill set can do a lot on its own. But if we talk about a high-performing team, it's about a team that can communicate, it's about a team where you feel there's psychological safety to say when you're stuck, or when you need help. Because if you're only working on what you want, first and foremost, and only helping other people, if you really have to, then it's not really high performing, and things will clot up and it'll be slow. One of the symptoms that I see in teams that are high-performing is that they're laughing together. So I evaluate sometimes teams based on how much they laugh, and not how much they laugh over each other, but how much they laugh together. And how, yeah, I think, I think it's a good litmus test. Because if they laugh together, then it makes them happier for each other, because the laughter starts, you know, all the happiness hormones in your brain and sensing around your body. So if you laugh together with somebody, you like them a bit more. And if you like them a bit more, you might trust them a bit more. And if you trust them a bit more, you might reach out and ask for help. Or you might offer help, when you see that somebody needs it. And if you are in an environment where you will you think that you can work freely, and you can speak freely, and you feel nice, then you're much more efficient together with other people. So that's what I see in high-performing teams. Ula Ojiaku: I mean, everything you've said because I was going to ask you to define for the benefit of the audience who might not be familiar with the term what psychological safety is? So would you say, you know, it's pretty much what you've broken down, you know, how much they laugh together, how safe they feel in asking for help, and, you know, yeah, being able to work together. Aino Corry: Yeah, I think that Gitte Klitgaard has, has taught me one of the most important things about psychological safety. And that is that it's actually not about being comfortable all the time, but it's about feeling comfortable about being uncomfortable. So even if you're saying something, which doesn't feel nice, you should still feel comfortable about it. And I think that's an interesting difference. So it's not just about making everybody feel good all the time and not having problems and only laughing and talking about positive things. That's not psychological safety. It's being okay to say I have a down day, or it's being okay to say that I don't understand what you're saying, or I feel negative, or I'm worried about this, or I don't think that this was done well enough, we could do it differently, that to me is psychological safety. Ula Ojiaku: Would you say that psychological safety, you know, having an environment that encourages the sense of psychological safety, is that only up to the team to foster? (If not) So who else would be involved, in your view? Aino Corry: I think that there's a culture in an organization and there can definitely be a culture of organizational safety and there can be a culture of non-psychological safety. And if, if the management is also showing that they're comfortable with saying uncomfortable things, I think that helps. If they're comfortable with saying, ‘Oh, we didn't do very well about that, or I made a mistake, or, if they're okay with telling people to do things differently, instead of making it really awkward or being very angry about it. That's, that's brilliant. And I remember one of the great managers, I had once that I made a huge mistake, that was really embarrassing. And when I noticed it, I felt so bad. I was beating myself up about it, but I had to tell my manager, and I had to come forward and say I messed up completely. And the way that he reacted was just wonderful. He said, ‘Well, we'll have to look into that. We'll have to figure out how we can change the process so that that doesn't happen again.' Because of course, I mean, I probably could have avoided that mistake if I thought about things in a different way. But what he said was that we should have a process where you know, that you should do this at this point in time, that should help you, support you. And I thought that was one of the things that created psychological safety for me because now I felt much safer about saying that I had a problem or made something wrong. Ula Ojiaku: In facilitating retrospectives, because you mentioned earlier that if there was anything you could talk about at length, you know, without needing preparation, it would be about the mistakes you've made in facilitating retrospectives. And hence, maybe they could also be some of you know, lead to some of the Antipatterns, could you share some of these Retrospective Antipatterns that you've observed? Aino Corry: So one of the Retrospective Antipatterns that I see most often or that I ran into most often myself is the one that I called Prime Directive Ignorance. So the Prime Directive is what Norman Kerth wrote about retrospectives. There was a longer text that states ‘everybody did the best they could at all times, and remember that before you enter a retrospective', but the problem is that, at least in some of the organizations that I've worked in with some of the people that have worked, they thought it was a bit ridiculous to expect that everybody did the best they could all the time. And to really believe that they couldn't have done any better, because they knew that somebody was slacking. They knew that somebody was being lazy. They also knew that they themselves didn't do the best they could. Aino Corry: So how could they really, genuinely believe that? So sometimes I've had retrospectives where I didn't, I didn't state that, I didn't say it out loud, I didn't state in an email or the invitation, I didn't say remember, this retrospective is not about finding a scapegoat or naming and blaming, it's about figuring out how we as a system of people can move on better together. And then I've had some awful retrospectives where some people had been made scapegoats, and they got really sad, and some of them left the retrospectives because they didn't feel safe. And then, and I think some of them may never have entered a retrospective again because it really ruined it for them because in their head now, the retrospective is a free for all, just sending arrows towards somebody, some poor person and shaming them and blaming them. So I think that the Prime Directive Ignorance Antipattern is one of the most important ones and the refactored solution, obviously, in the Prime Directive Ignorance is not to ignore the prime directive. So remember to bring it, put it on the poster in the wall, say it out loud, write it in the email, you can do it with your own words, it doesn't have to be in Kerth's words, if you like your own words better. But just make sure that people try to do that. Because the thing that Norman Kerth wanted to achieve with this was that people had the mindset of everybody did the best they could. But it's difficult to have that mindset. We're probably all brought up with our parents asking who left the milk out on the morning table? Who broke that vase, who started that fight, right? We're always trying to find a scapegoat and punish them. Although it's not very constructive, not even with children, and not even with grownups either to find that, it's, it's better to figure out how can they play? And where can they play so that they don't break the vase? How can we remind people to put milk into the refrigerator? Instead of saying you're stupid, you're forgetful, you're lazy, right. But I also appreciate that it might be a bit naive, that you might think, okay, but they could have just done a little better. But helping them out with processes, I think it's a good idea. Ula Ojiaku: With reference to the Prime Directive, you know, one of my mentors said something to me that also stuck which is that, you know, most people come to work wanting to do their best job, but sometimes it's the system that restricts them. So if we, like you said, you know, kind of move away from trying to find a scapegoat or someone to point the finger at, you know, to blame for what's going wrong, can we look at how we can shape the system in such a way that those things, you know, it would be hard to fall into those mistakes because the system is already shaped in a way that would help them focus on the right behaviours and practices and not fall into the wrong undesired ones? Yeah. Amazing. Any other Antipatterns you'd like to share? Aino Corry: Yeah, I think that the other one I'd like to share is one that I am becoming more and more aware of how important it is with so many people starting to facilitate retrospectives, because so many people are understanding how powerful it is. A lot of people who maybe aren't, let's say fully dressed, not very experienced in facilitating retrospectives are being thrown into facilitating retrospectives, by people thinking that it's easy. And it's not easy. It's really, really hard. It's hard to do it right. It's easy to understand, but it's difficult to do, it's like that one minute to learn, a lifetime to master. And a lot of people become disillusioned. So one of my retrospective anti-patterns is called the disillusioned facilitator. Because a lot of people are thrown into this role of oh, you can start facilitating retrospectives next week. And then they, maybe they hear something in a podcast like this, oh, this is an activity, you should definitely try it, or they read it online, and then they do it. But then probably they haven't done it before. They're doing it in real life the first time and they might be a bit, not really sure about it, not really having the heart in it. And people can feel that right away. And then they won't put their heart into it either, and then it will fall to the ground, you won't get what you expect to get out of it. So, I always encourage people when they start facilitating to try doing it in a sandbox, first, try out the activities with somebody that you trust and know, maybe you have some other people who want to learn how to facilitate retrospectives, and then you can try these activities out with them. Because explaining these activities can be difficult, coming up with examples that make people understand what they should do can be difficult. But also, really understanding what is the expected outcome, as we talked about right in the beginning Ula, the learning goals, what is it actually that you want to achieve? You're not doing the activity to do the activity, you're doing the activity to achieve something, to figure out what it is you want to achieve makes it easier to perform the right way. So with the disillusioned facilitator what I'm trying to say is, don't worry, you're doing your best the prime directive holds for you as well. Try it out with people, start with things that you're absolutely sure of, take boring activities for a start if you understand how to explain them. And if you understand what the expected outcome is. And we remember to debrief after the exercises to make sure that the people in the retrospective understand what they just got out of it. Because sometimes if you go just from one activity to the other, maybe they're wondering, why did we do that? Why did we spend half an hour on that? They don't understand that actually, what we got out of it was sharing this experience, or perhaps seeing the weight, how many people thought this or something like that? Ula Ojiaku Yeah, never assume, I guess is the cardinal rule there, don't assume, explain why you're doing what you're doing. You're carrying them along on a journey. And you have to (do so) like a good tour guide. This is what I, I tell the teams I coach or some of the coaches that I'm coaching: you're a tour guide, so you have to, you know you're saying ‘this is the destination we're going (to)' and as we get to some notable, you know, attraction points, call it out to them, because you can't assume that everyone is following. Aino Corry No, no Ula Ojiaku Amazing. Now what books, in addition to yours, can someone who wants to learn more about retrospectives and activities, ideas for activities to run during retrospectives? What books would you recommend to them? Aino Corry Well, the interesting thing about retrospectives is that there's a lot of different books that apply. Like when we talked about teaching computer science, it's not just computer science. It's also psychology, ethnography, neurology, things like that. And when you want to become a good retrospective facilitator, you also have to look at other things. You have to look at books about body language. A book that I keep returning to is the book Coaching Agile Teams (by) Lyssa Adkins. It's not necessarily about retrospectives, there is a little bit about that in there, but Coaching Agile Teams is about all the different ways of thinking about helping people coming from this place to this place. And that's actually what retrospectives is about. But also Jutta Eckstein has written the book Retrospectives for Organizational Change. And I think that's important as well to think about retrospectives in a different setting because then you might see that okay, so these retrospectives that you have been asked to do every sprint for a team, maybe that's actually something you can use for the whole organization to help a change or something like that. So I think sort of not just talking about the retrospective books, but other books in general about coaching or communication are very important. Ula Ojiaku: Fantastic. So are you on social media? And how can the audience who would want to get in touch with you do so? Aino Corry: Yeah, I'm on LinkedIn. LinkedIn, I think Aino Corry, just that link, and I'm on Twitter with my name, @apaipi. I'm also on Instagram, but I never use it. So that's the best place to reach me. And it's really easy to Google me because as with you, we probably have very unique names. Ula Ojiaku: Yes, yes, definitely. Aino Corry: And I have to say, Ula, thank you for that thing from the coaching that you said about pointing out the different parts of the landscape in the journey that people might not have noticed. I think that's a very, very good analogy that I'll use in my retrospective teaching as well. Ula Ojiaku: You're very welcome for that. Thank you for that. Thank you. You're welcome. Any final words before we just wrap this whole thing up? Aino Corry: Yeah, make sure you have something that you enjoy every day in your life. Ula Ojiaku: Amazing. Thanks again Aino.

The Agile Coach Podcast
Ep. 18 | Mastering Agile Retrospectives (feat. Diana Larson)

The Agile Coach Podcast

Play Episode Listen Later Jul 30, 2021 53:04


The 12th principle of the Agile Manifesto reads as follows: “At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.” This principle has traditionally been observed through what are called retrospectives. In many cases, the true intentions of the retrospective are lost as we approach them as nothing more than meetings we hold because we‘ve been told they're necessary. We show up, make a list of what we did and what we can do better and go on with the same ole routine spring after sprint. However, a meeting is just a meeting and a list is just a list without intentionality and further action. The purpose of a retrospective is to bring your team together, be transparent with one another so that you can align your goals, and make concrete decisions regarding how your next sprint can be even better than the last. Today we sit down with author, speaker, and professional Agile leader, Diana Larson and deep dive into Agile retrospectives, discussing topics such as the purpose of a retrospective, the 5-step retrospective framework and how to make good retrospectives great. Our Speaker: Diana Larson When it comes to Agile retrospectives, Diana Larson literally helped write the book. Her publication, “Agile Retrospectives: Making Good Teams Great” is world-renowned and has helped countless Agile leaders fully embrace the power that the 12th Agile principle has to offer. Presently, Diana dedicates her time to the company she co-founded: The Agile Fluency Project. Here, her goal is to help new and experienced Agilists make the most of Agile practices within the needs of their businesses and teams. In her free time, Diana enjoys staying connected with the Agile community, speaking at meet-ups and going on podcasts like the one you're hearing today! We are proud to welcome Diana Larson. Support this podcast: https://anchor.fm/theagilecoach/support

Agile World
Agile World S2 E12 Sabrina C E Bruce and Karl Smith interview Chris Stone about Agile

Agile World

Play Episode Listen Later May 11, 2021 39:43


Agile World with our hosts Sabrina C E Bruce and Karl Smith talk with Chris Stone about Agile, Agnostic Agile, Agile Retrospectives and Ways of Working that help people. Agile World magazine show with Sabrina C E Bruce and Karl Smith on YouTube. Agile World is a spin off from the The Agile20Reflect Festival now called https://access-agile.org/ Access Agile and affirms its commitment to a Global Agile Community. #Agile_World #AgileWorld #Agile #AgileTalkShow #AgileManifiesto #AgileCoach #ScrumMaster #Agile20ReflectFestival #Agile20ReflectEvent #Agile20Reflect Online Website https://agile-world.news/ LinkedIn https://www.linkedin.com/company/agile-world-news/ Facebook https://www.facebook.com/agileworldnews Instagram https://www.instagram.com/agileworldnews/ Twitter https://twitter.com/AgileWorldNews Tumblr https://www.tumblr.com/blog/view/agile-world YouTube https://www.youtube.com/c/AgileWorld Podcast Spotify https://open.spotify.com/show/1aMY1R5ct7EqrehR4aZUat Apple Podcasts https://podcasts.apple.com/gb/podcast/agile-world/id1553727032 Google Podcasts https://www.google.com/podcasts?feed=aHR0cHM6Ly9hbmNob3IuZm0vcy80Y2FmNDhmYy9wb2RjYXN0L3Jzcw== Pocket Casts https://pca.st/vbyfqprr Anchor https://anchor.fm/agile-world Breaker https://www.breaker.audio/agile-world Radio Public https://radiopublic.com/agile-world-WPNL9j Co Hosts Sabrina C E Bruce https://www.linkedin.com/in/sabrinabruce/ Karl A L Smith https://www.linkedin.com/in/karlsmith2/ Agile World © 2021 Broadcast Media, Hollywood, California | English content by Karl A L Smith and Sabrina C E Bruce --- Send in a voice message: https://anchor.fm/agile-world/message

The Agile Wire
Change with Esther Derby

The Agile Wire

Play Episode Listen Later Sep 21, 2020 65:38


Esther Derby is a prominent voice in the Agile community and author of the defacto book on Agile Retrospectives by the same name. Check out the full show notes at TheAgileWire.com YouTube: https://youtu.be/XeEoW4VNl9k Twitter: @AgileWire

Agile FM
095: Diana Larsen

Agile FM

Play Episode Listen Later Mar 20, 2020 37:27


Joe Krebs speaks with Diana Larsen, co-author of “Agile Retrospectives” and “Liftoff”, about practical retrospective tips for visual teams and the agile fluency model.

The Standup Podcast
Episode 09 - The Retro

The Standup Podcast

Play Episode Listen Later Sep 19, 2018 13:14


Hey Everyone! This week on The Standup Podcast we're diving into the topic of Agile Retrospectives, the cornerstone of the most valued principle in Agile which is to Inspect & Adapt. The Sprint Retrospective is the teams opportunity to have an honest, open discussion about what is working and not working for the team, then most importantly, adapt the process to best enable the team to succeed in delivering the highest value! A Retrospective itself is also a great opportunity to have, essentially, a group therapy session for the team not not only talk about issues the team is facing but also take a moment and call out all the joint success. So join us this week as we dip our toes into the pool of Sprint Retrospectives!