Podcasts about change leadership

Shawn Dsouza: From AI Anxiety to AI Advantage: A Scrum Master's Experimental Approach Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Shawn faces the massive AI transformation currently reshaping the tech industry, acknowledging both its benefits and the fear it creates among professionals questioning their relevance. In his organization, he witnesses AI delivering wonders for some teams while others struggle and lose projects. Rather than viewing AI as an overwhelming wave, Shawn advocates for experimentation. He shares practical examples, like helping a Product Owner streamline story creation from Excel to JIRA using AI tools, and leveraging MIRO AI for team collaboration. His approach focuses on identifying friction points where AI experiments could add value while keeping conversations centered on possibilities rather than fears. Self-reflection Question: Instead of fearing technological changes like AI, how can you create small experiments to explore new possibilities and reduce friction in your current work processes? [The Scrum Master Toolbox Podcast Recommends]

What makes some people capable of extraordinary consistency while others struggle to maintain even basic positive habits?  The answer lies in 3 foundational pillars that shape all human behavior. A framework so powerful it can transform not just individual actions, but entire organizational cultures.  The first pillar, stories, operates as the foundation of all behavior change. As your host Angela Shurina reveals through compelling personal examples, the narratives we construct about our circumstances directly impact our capacity for action.   The second pillar, incentives, addresses the fundamental truth that humans consistently pursue what feels rewarding. Drawing on insights from behavioral science and thought leaders like Mark Manson, Angela reveals that sustainable habits require emotional or social rewards that make difficult behaviors meaningful. The third pillar, triggers, explains why good intentions often fail to translate into consistent action. Through practical examples of environmental design, Angela demonstrates how strategic placement of visual reminders dramatically increases the likelihood of performing intended behaviors. This same principle works in reverse for breaking unwanted habits.  When combined, these 3 pillars create a comprehensive system for behavior change that far surpasses traditional approaches based solely on willpower or motivation.  Whether you're struggling with personal habits, leading organizational transformation, or coaching others through change, mastering these 3 elements will unlock unprecedented results.  Try applying them to one behavior this week and experience firsthand how powerful this framework can be in creating lasting transformation.    Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant

Bernie Maloney: Mastering Complexity Through Systems Thinking and NLP Coaching Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Bernie addresses the constant challenge of mid-sprint changes by asking the crucial question: "what do you want to trade in for that new request?" His approach centers on recognizing that everyone is trying to do their best with what they have, using techniques from NLP and the three coaching positions to help people see the whole system. Bernie emphasizes rapport building as a key skill for Scrum Masters and warns against the anti-pattern of becoming judgmental when challenges arise. He advocates for moving from a plan-and-predict mentality to sense-and-respond thinking, highlighting the importance of conducting retrospectives once challenges are solved. Bernie's coaching philosophy revolves around helping people step into the "third position" - a dissociated perspective that enables better problem-solving and systems thinking. In this episode, we refer to Neuro-linguistic Programming (NLP), and to Instant Rapport by Michael Brooks, a primer on NLP. We also refer to the plan-and-predict vs sense-and-respond mentality. Self-reflection Question: How effectively are you helping your teams and stakeholders see the whole system when challenges arise, rather than just focusing on individual pain points? [The Scrum Master Toolbox Podcast Recommends]

Do you find yourself grinding through tough projects, just waiting for them to end so you can finally enjoy life?  Do you quit things often because you get bored or tired?  What if sustainable high performance didn't require sacrificing your wellbeing or joy of living?  This episode tackles the critical challenge many ambitious professionals face: how to achieve difficult goals without burning out. We'll explore the missing skill that separates sustainable achievers from those caught in burnout cycles.  Most people don't burn out because their work is too demanding; they burn out because they never learned when to pause.  Your mind and body operate as an integrated team, and when physical resources become depleted, your decision-making, emotional resilience, and perception of your work all suffer. The early warning signs of burnout appear in your thinking and emotions long before physical symptoms emerge.  Through a practical step-by-step exercise, you'll learn to create your personal energy agreement—establishing clear boundaries around working hours, designing effective transition rituals between work and personal time, identifying activities that genuinely recharge you, and recognizing your unique burnout warning signs before they escalate.  Download the worksheet to create your personalized framework for sustainable achievement while enjoying the journey. Remember, this isn't just about avoiding burnout—it's about creating a pattern of fulfilling growth where the process itself becomes rewarding.  Share this episode with someone who might be teetering on the edge of burnout. Together, we can transform how we approach achievement and create work lives worth living.    Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant

Bernie Maloney: The Triangulation Technique—Coaching Agile Teams Through Challenges Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Bernie identifies critical patterns that cause teams to self-destruct, with lack of clarity about intention being the most common culprit. When teams are treated as mere "task workers" without clear vision, strategy, or goals, they become depressed and directionless. Some teams seek forgiveness after failed experiments, while others get stuck seeking permission without taking enough self-leadership. Bernie emphasizes that waiting for direction is fundamentally self-destructive behavior, and Scrum Masters must create safety for teams to reach high performance. He introduces the coaching technique of triangulation, where problems become a third point that coach and coachee examine together, side by side, rather than facing each other in opposition. In this segment, we talk about “What the Duck”, a Lego Serious Play workshop. Featured Book of the Week: Start with Why by Simon Sinek Bernie champions "Start with Why" by Simon Sinek as essential reading for Scrum Masters working to transform team culture. He explains that compelling stories are how leaders truly influence others, following the sequence of Attention-Emotion-Reason. This book helps Scrum Masters understand that their job fundamentally involves changing culture, and leaders must demonstrate the change they want to see. Bernie connects this to the broader leadership challenge of developing coaching and mentoring skills within organizational structures. During this segment, we also refer to the following books:  Drive, By Dan Pink Change the Culture, Change the Game, by Connors et al. The Secret Language of Leadership, by Denning Too Many Bosses, Too Few Leaders, by Peshawaria The Geek Way, by McAfee Right Kind of Wrong, by Edmondson   Self-reflection Question: What patterns of self-destructive behavior might your teams be exhibiting, and how could you help them move from seeking permission to taking ownership? [The Scrum Master Toolbox Podcast Recommends]

In Episode 41, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom was joined by Joyce Myers, Chief Data Officer at MTSI where they discuss the critical facets of effective change leadership, which includes;Why we should aspire for 'Change Leadership' not 'Change Management'Joyce's journey from the military to Data Leadership.The use of data in the defence industry.The core facets of Change Leadership in Data.The cultural impact on data adoption.The role of building relationships for success with data.How culture and buy-in is different in an employee-owned organisation.The interplay between change and culture.Influencing people to act without relying on authority or mandates.Why we should maintain a positive mindset.Why Goodness In, Goodness Out is better than Garbage In, Garbage OutHow to celebrate celebrate success and build trust.Communication strategies that 'sell the vision' of data transformation. Experiencing momentum in the journey of change leadership. Strategies used to keep teams engaged and motivated when change is slow. For more information on our upcoming Driven by Data LIVE event; https://orbitiongroup.com/driven-by-data-live/Thanks to our sponsor, Data Literacy Academy.Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at

Why do well-intentioned initiatives so often fail to deliver results?  The answer lies not in strategy but in execution - specifically, in the gap between what people intend to do and what they actually do.  Scott Young has spent his career at the intersection of behavioral science and business transformation, advising Fortune 500 companies and teaching at institutions like the London School of Economics. His mission: helping leaders apply behavioral science ethically and effectively to drive real change.  In this illuminating conversation, Scott reveals:  • Behavioral science offers unique value in helping close the "intent-action gap" where people want to do the right thing but human nature gets in the way  • Simple frameworks like COM-B and EAST help leaders think broadly about potential barriers and design effective interventions  • Confusion serves as a much bigger barrier than we think, when people get confused, they use it as an "off-ramp" to avoid uncomfortable changes  • Most companies over-rely on communication and financial incentives while underestimating the power of environmental design and process changes  • Traditional top-down approaches to culture change often fail, instead, define specific behaviors that constitute values like "collaboration" or "innovation"  • Leaders should create a "behavioral lens" as part of their leadership toolkit to complement strategy with effective execution  • The timeliness of communication often matters more than its content - focus on reaching people at the moment of decision  • AI adoption faces 2 key barriers: general resistance to technology change and fear of replacement  • Psychological safety is crucial for technology adoption - people need to feel comfortable asking questions and expressing confusion - and where leaders get it wrong, while trying to shift culture towards it  ... and so much more!  Whether you're leading organizational transformation, building a more innovative culture, or trying to improve adoption of new technologies, this episode offers practical insights you can apply immediately.  Learn how to close the intent-action gap and create environments where good intentions translate into consistent results.  Tune in!  ___________________________

Welcome to The Inner Game of Change, the podcast where we explore the unseen forces that shape how we lead, adapt, and thrive in the face of change and transformation. Each episode is a chance to learn from thinkers, doers, and everyday leaders about what really makes change work — and what keeps it human.My guest is Rebecca Bultsma — an AI ethics researcher, power user, and someone who lives in that space between awe and dread of what AI can do. Rebecca has built her career helping leaders cut through the hype, face the risks, and still find practical, human-centred ways to use this technology without losing their soul or their job.In this episode, we explore the hype and the harm, the messy middle of adoption, and the accountability gaps that every business and every leader needs to face. And at the heart of it all, we talk about what it means to stay radically human in a world that is increasingly shaped by algorithms.I am grateful to have Rebecca chatting with me today. About Rebecca (In her words)The honest truth?I'm an AI Ethics researcher who uses AI all day. Yes, I see the irony. Yes, I'm navigating this contradiction in public. Daily.I help leaders who are somewhere between "AI will save us" and "AI will end us" find their actual footing. No BS, no fear-mongering, just practical strategies for using AI without losing your soul (or your job).What I actually do:Translate tech panic into action plans. I take 20 years of making complex things human-friendly (comms/PR veteran) and mix it with an MSc in AI Ethics from Edinburgh. The result? I can explain why AI is incredible AND terrifying in the same breath - and help you navigate both.The work:Keynotes that don't put you to sleep (50+ delivered, people actually stay awake)Workshops where we actually DO things (not just talk about them)Executive sessions for when you need to admit you don't get it (safe space, I promise)Currently obsessing over: AI governance that doesn't kill innovation, helping teachers not fear GenAI, and explaining to boards why "AI strategy" isn't optional anymore.ContactsRebecca's Profilelinkedin.com/in/rebecca-bultsmaWebsiterebeccabultsma.com/ (Company)Send us a textAli Juma @The Inner Game of Change podcast Follow me on LinkedIn

Mariano Gontchar: From Evangelist to Facilitator—How To Lead A Successful Company Merger Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. During a complex merger between two telecom companies, Mariano faced the challenge of uniting team members with different cultures, practices, and tools. His initial approach of selling Agile theory instead of focusing on benefits failed because he forgot about the "why" of change. The breakthrough came when he shifted from being an Agile evangelist to becoming a facilitator who listened to managers' real challenges. By connecting people and letting the team present their own solutions to leadership, Mariano successfully created unity between the formerly divided groups. Self-reflection Question: Are you trying to sell your methodology or solve real problems, and what would happen if you focused on understanding challenges before proposing solutions? [The Scrum Master Toolbox Podcast Recommends]

Ever wonder why willpower fails you  more at night? Why some days you're laser-focused and others you can't concentrate for five minutes?  The answer lies not in psychology, but in biology.  Your brain chemistry literally transforms throughout the day.  That morning brain, charged with cortisol and dopamine, is a focus machine ready for complex work. By evening, different neurochemicals dominate, making discipline nearly impossible but creativity more accessible. Fighting these natural rhythms is like swimming upstream – exhausting and counterproductive.  This episode unpacks the science behind working with your brain's biology instead of against it. We explore how top performers aren't superhuman willpower machines but strategic schedulers who align tasks with their optimal biological windows.  Your brain, consuming 20% of your energy while being only 2% of your body weight, constantly calculates whether activities justify their energy cost. Understanding this calculation revolutionizes how we approach habits and productivity.  Become aware of your unique biological rhythm, allowing you to design your ideal schedule and multiply your effectiveness while reducing effort.  Achieving more with less effort starts here.  As Stephen Kotler says, "Biology scales, psychology doesn't" – meaning biological realities will always trump psychological theories when it comes to sustainable performance.  Ready to stop fighting your brain and start leveraging its natural strengths? Listen now and discover how working with your biology can transform your productivity, habits, and performance with significantly less struggle.    Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant

What if there's never gonna be a perfect plan and total clarity?  On today's episode Dr. Anne-Laure Le Cunff, the author of "Tiny Experiments: How to Live Freely in a Goal-Obsessed World", shares how tiny experiments can transform our approach to life, work, and meaningful change without rigid goals or predetermined paths. Her experimental mindset offers a powerful alternative to traditional planning - designing low-risk experiments to uncover your path one step at a time.  We will touch on:  From shiny to misaligned. Anne-Laure shares how a great job and smart teammates still left her internally “off”, impacting health and relationships - so she stepped off the ladder.  The risky jump (and reframe). A first startup “because that's what you do” created avoidable financial stress. The second transition flipped the script: keep some income for safety and treat the next step as an experiment, not a bet-the-farm goal.  A scientist's lens on identity change. Before you “optimize,” observe: practice 24 hours of self-anthropology (field notes without judgement) to notice energy, curiosity, and friction points.  Tiny Experiments in one line: “I will [action] for [duration].” Short, low-risk trials beat vague, year-long resolutions.  Bring the team. Run a shared “lab cycle” (30 days). Success = new knowledge, not a binary win/lose.  Mindful productivity > hustle. You're not a calendar robot; protect moments and engineer creative windows with simple rituals (music, stretch, tea, micro-walks).  Procrastination is a signal, not a sin. Use Head/Heart/Hand to diagnose: misaligned rationale, low emotional pull, or missing skills/tools/support - then fix the right thing.  Generativity vs. Legacy. Aim to make a small, present-day impact you can see now; legacy may emerge as a by-product.  ... and so much more!  Ready to design your first tiny experiment?  Catch the full Change Wired episode with Anne-Laure Le Cunff and explore practical tools for mindful productivity, career transitions, and thriving in a goal-obsessed world.   Links & resources mentioned  Anne-Laure's bio & personal site: https://anne-laure.net  Ness Labs (newsletter & articles): https://nesslabs.com/newsletter  Book: Tiny Experiments: How to Live Freely in a Goal-Obsessed World Amazon  Target  Audible.com  Starter read on Mindful Productivity: “Mindful productivity: a sustainable way to work and think”   Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant

Have you ever felt stuck in life or business, unable to make progress despite having what seems like a perfect plan?   This espisode is definitely for you then!  The problem might not be your goal, but rather your attachment to how you think you should get there.  Life isn't a clearly mapped journey but more like walking through fog - we can glimpse our destination in the distance, but the path only reveals itself as we take each step forward. This insight transformed how I approach challenges, from personal uncertainty to business strategy.  Netflix co-founder Mark Randolph perfectly captures this wisdom with his advice to "fall in love with the problem, not the solution."  The most successful entrepreneurs and leaders understand that rigid plans rarely survive contact with reality. Like Navy SEALs who follow the terrain when it conflicts with their map, true progress comes from adapting to what's actually happening rather than what we thought would happen. This is why companies that endure for decades constantly evolve while maintaining their core purpose.  The experimental approach to life and business follows a simple 5-step framework you will learn in this episode. This scientific mindset removes the emotional attachment to particular solutions that often keeps us spinning our wheels when we should be pivoting.  Whether you're building a business, improving your health, or developing relationships, treating life as a series of experiments rather than a fixed plan creates freedom to evolve and ultimately find what actually works.  What experiment will you design this week to move past your current challenge?  Share your thoughts, subscribe to hear our upcoming episode featuring a Google expert on experimental career design, and join our community of change-makers ready to embrace the uncertainty of the fog while steadily moving forward.    Text Me Your Thoughts and IdeasSupport the showBrought to you by Angela Shurina Behavior-First, Executive and Optimal Performance Coach 360, Change Leadership & Culture Transformation Consultant

Salum Abdul-Rahman: From Lunch Conversations to Company-Wide Change—The Power of Creating Communities of Practice Within Organizations Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Salum shares how he organically built an Agile community within his company by recognizing a shared need for discussion and learning. Starting as a software developer who took on Scrum Master tasks, he felt isolated in his Agile journey. Rather than waiting for formal training or external events, he sent out a simple invite on the company Slack for a lunch discussion during a work day. People showed up, and what began as informal conversations about different approaches to Scrum and Kanban evolved into monthly gatherings. Over time, this grassroots community grew to organize company-wide events and even found new leadership when Salum moved on, demonstrating the power of identifying shared needs and taking initiative to address them. Self-reflection Question: What shared learning needs exist in your organization that you could address by simply reaching out and organizing informal discussions? [The Scrum Master Toolbox Podcast Recommends]

Today, we're in the city of Somers, New York, sitting down with a powerhouse leader who seamlessly transitioned from the corporate elite to the entrepreneurial world, Sarena Diamond. And with a storied career spanning decades of iconic companies like IBM, Accenture, and PepsiCo, Sarena's journey is one of resilience, reinvention, and relentless empowerment. On paper, her career reads like a corporate dream, spearheading transformation and driving growth in Fortune 500 giants. But it was a pivotal moment that reshaped her path, leaving her to step into consulting, where she quickly made her mark guiding companies from $100 million to $1 billion in revenue. Visit the C4C website to gain full access to the transcript, show notes, and guest links.  Coaching 4 Companies

Irene Castagnotto: Timing Is Everything - Learning When Agile Teams Are Ready for Change Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Irene shares a powerful story about discovering team dependencies and proposing solutions that management initially rejected. When her team identified that Epics weren't organized to avoid dependencies between teams, they proposed using a single unified backlog to manage these challenges. Despite the logical solution, management wasn't ready to accept it. A month later, the same management team returned with the identical proposal. This experience taught Irene that timing is crucial in change management—you don't decide when the right time is; the people involved determine their own readiness. She emphasizes the importance of socializing changes early and often, collecting feedback before proposing major transformations, especially when those changes affect management structures. Self-reflection Question: How do you balance persistence with patience when you know a change is needed but the organization isn't ready to embrace it? [The Scrum Master Toolbox Podcast Recommends]

AI projects often fail not due to technology, but because organisations struggle with change. In this episode, we explore practical strategies for enterprise leaders to drive successful AI adoption through structured change management. Using the SHIFT framework, we cover aligning strategy with purpose, managing human emotions, integrating robust frameworks, fostering psychological safety, and turning resistance into momentum. Designed for managers, consultants, and transformation leaders, this episode provides actionable insights to accelerate adoption, build trust, and deliver measurable business impact. 

In this episode of Change Leader Insights, Jessica Crow speaks with Jen Coken, an internationally recognized executive leadership coach, speaker, and best-selling author, about the “inner game” of leadership and how women can own their authority, lead authentically, and overcome imposter moments. Featured on ABC, MSNBC, and TEDx, Jen has 25 years of experience empowering leaders to break barriers and lead boldly. Known for her no-nonsense style and relatable humor, she has coached nearly 10,000 global leaders, including Fortune 1000 CEOs, to drive meaningful transformation. Her book, Make Imposter Syndrome Your Superpower, gives women in STEM actionable tools to turn self-doubt into a leadership advantage. Through retreats, keynotes, and coaching programs, she equips women to claim their authority and inspire lasting change. During the conversation, Jen shares her journey from working in male-dominated industries to creating a coaching practice that helps women lead people, projects, and change as their authentic selves, without code-switching, downplaying accomplishments, or abandoning their intuition. Her philosophy centers on building inner authority (authenticity) and outer influence (inspiring teams), while also managing the “hidden leader” moments when self-doubt or external criticism can cause leaders to shrink. Highlights from the conversation include: ☑️ The four leadership types and how they can help leaders guide teams through change more effectively ☑️ How to address high performers who create resistance or undermine transformation efforts ☑️ Tools for overcoming self-doubt, and how to position yourself for leadership during times of transition If you want to learn how to build unshakable confidence, inspire your team, and lead meaningful change while staying true to yourself, you won't want to miss Jen's insights in this episode.

The modern workforce expects leaders to be coaches, not commanders, so why do we still manage change like it's 1970?In this week's episode of the Only Constant, Annemie Verrijken (VP Change Management, Belden) discusses with Nellie Wartoft how COVID accelerated the shift toward people-first change management, why speaking senior leadership's language about ROI and risk is crucial for getting buy-in, and her proven strategies for creating "pull" rather than "push" when building organizational change capabilities.----Connect with:⁠⁠⁠⁠⁠⁠⁠⁠Nellie Wartoft⁠⁠⁠⁠⁠⁠⁠⁠CEO of ⁠⁠⁠⁠⁠⁠⁠⁠Tigerhall⁠⁠⁠⁠⁠⁠⁠⁠Chair of the ⁠⁠⁠⁠⁠⁠⁠⁠Executive Council for Leading Change (ECLC)⁠⁠⁠⁠⁠⁠⁠⁠nellie@tigerhall.com

Somya Mehra: From Top-Down to Collaborative—Reimagining Organizational Restructuring Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. During a business unit split and reorganization focused on creating smaller teams, Somya and her fellow Scrum Masters were invited to create the new structure process. After hearing feedback that teams felt excluded from previous changes, they decided to include teams in the reorganization process to give them a sense of control. They started by asking top management for constraints, then applied them to see what was possible. They facilitated workshops with Product Owners to divide the product portfolio and determine team assignments, ensuring people felt involved in the change process. Self-reflection Question: When leading organizational change, how do you balance the need for structure with giving teams meaningful input into decisions that affect them? [The Scrum Master Toolbox Podcast Recommends]

Florian Georgescu: From Resistance to Effective Change Leadership in Agile Adoption Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Florian shares his transformation from resisting organizational standardization to becoming a champion of strategic alignment. Initially fearing that standardization would stifle innovation and turn agile practices into rigid frameworks, he discovered the bigger picture when he became scrum master chapter lead for 12 scrum masters across multiple locations and cultures. The breakthrough came from implementing a three-level standardization approach: level 1 for non-negotiables, level 2 for encouraged patterns, and level 3 for team-specific innovations. Using the 80/20 principle, they focused on the 20% of standards that would create 80% of alignment. The scrum master chapter became a learning hub where teams could share their level 3 innovations, creating a balance between consistency and creativity that enabled effective cross-tribe collaboration. Self-reflection Question: How might you balance the need for organizational alignment with preserving team autonomy and innovation in your current context? [The Scrum Master Toolbox Podcast Recommends]

Anamaria Ungureanu: Practical Strategies for Organizational Tool Rollouts Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anamaria shares her approach to successfully implementing JIRA across an organization by focusing on practical value rather than forcing adoption. Her strategy involved identifying early believers within teams, conducting open discussions to gather feedback, and demonstrating concrete benefits like improved dependency management. Rather than trying to convince resisters, she concentrated on working with willing teams to showcase the tool's value, providing real-time support during implementation, and ensuring team members felt supported throughout the transition. Her method emphasizes being present to answer questions immediately and building momentum through successful early adopters. Self-reflection Question: When leading organizational change, how do you balance addressing resistance with amplifying the voices of those ready to embrace new approaches? [The Scrum Master Toolbox Podcast Recommends]

Anh Vu: From Project Mindset to Product Thinking - Leading Client Transformation Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Anh describes a transformative collaboration experience while building multiple websites for a client. Over time, his team recognized significant commonalities between projects and saw the opportunity to create reusable components for future work. However, they faced resistance when trying to shift the client's mindset from short-term project delivery to long-term product thinking. The business stakeholders remained focused on immediate project completion rather than investing in sustainable, reusable solutions.  Anh's approach to leading this change involved presenting concrete evidence from previous projects to demonstrate the tangible benefits of component reusability. Rather than just proposing the idea theoretically, they suggested implementing reusable components immediately within the current project, showing rather than just telling. His strategy centered on providing clear evidence of benefits and demonstrating achievability, making the transition from project to product mindset more tangible and less risky for the client. In this episode, we refer to the book “From Project to Product” by Mik Kersten.  Self-reflection Question: How might you help your stakeholders see beyond immediate deliverables to recognize the long-term value of sustainable practices and reusable solutions? [The Scrum Master Toolbox Podcast Recommends]

Carli Kistler-Miller, Emily Riley & David Wynn discuss why change is necessary for continuous improvement and how knowing the distinction between change leadership and management can be the difference between success or failure. For More Information Visit pmpa.org/podcasts

Joelle Tegwen: Breaking Knowledge Silos Through Strategic Skill Sharing Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Working as a Scrum Master on a team rewriting an old application, Joelle faced a significant challenge: experienced developers were located in India while new, experienced developers brought in locally lacked familiarity with the medical domain. Drawing inspiration from The Phoenix Project, she implemented a skills matrix to address the knowledge silos that were preventing new team members from contributing effectively.  Using a teacher-student model, initially frustrated leaders who had to work with "students" discovered within 2-3 sprints that they were also learning new things and no longer carried the pressure of being the only ones with critical knowledge. The new team members brought fresh ideas that improved the codebase, and when the team eventually grew too large, the skills matrix facilitated smooth self-selection for team reorganization. What started as a solution to get new hires productive evolved into a comprehensive approach to knowledge sharing and team scalability. Self-reflection Question: Where do knowledge silos exist in your current team or organization, and how could you implement structured knowledge sharing to transform those constraints into learning opportunities? [The Scrum Master Toolbox Podcast Recommends]

In this episode of the Work Matters Podcast, host Thomas delves into change leadership with Elizabeth Moran, the founder of Elizabeth Moran Transformation and author of 'Forward: A Playbook Grounded in Neuroscience to Support Leaders Through Change'. The conversation explores why change is challenging for leaders, practical tips grounded in neuroscience for effective change leadership, dealing with resistance, and the importance of authenticity and empathy in the change process. Elizabeth emphasizes the need for leaders to manage their own discomfort, view resistance as valuable feedback, and engage teams in constructive dialogues. She also offers a special LinkedIn promotion for her book's audio version!00:00 Introduction: The Bottomless Pit of Organizational Needs02:11 Elizabeth's Journey into Change Leadership05:15 Understanding Resistance and Neuroscience in Change06:54 Practical Approaches to Leading Through Change11:53 Handling Tough Conversations and Authentic Leadership16:20 Balancing Analytic and Empathetic Networks20:29 Mistakes Leaders Make in Change Management37:19 The Importance of Self-Care and Resilience38:07 Conclusion and ResourcesHere is where you can learn more about Elizabeth and her work: Homepage: https://www.elizabethmorantransformation.comBook: https://www.amazon.com/Forward-Leading-Your-Through-Change/dp/1782792899LInkedIn: https://www.linkedin.com/in/dr-elizabeth-moran/Special gift for our listeners: If you buy a hardcopy of her book and connect with Elizabeth on LinkedIn, you get the audio version of the book for free!

We're closing out this series with a powerful conversation that redefines what leadership can look like. Lindsay Fuller of The Teaching Well joins us to explore how leading with courage starts right where you are—not with a title, but with intention.We unpack big ideas: hope as a daily practice, resilience as a rhythm, and policies that reflect lived experience—not just words on a page.Lindsay challenges us to rethink what tools truly sustain leadership—like rest, offboarding, and sabbaticals—and why they're not extras, but essentials. We also name the often-unspoken reality of compassion fatigue and offer a vision of shared leadership grounded in alignment, not replication.If you're ready to build a culture that centers humanity, care, and courage—this episode is your invitation to begin. Learn:Learn why human-centered leadership means choosing courage over comfortDiscover how critical hope is a practice—not a personality traitUnderstand why change leadership begins right where you are—even without the titleExplore what it means for policies to be living, responsive, and rooted in lived experienceSee how resilience is built through consistent, intentional rhythmsUnpack why rest, offboarding, and sabbaticals are essential leadership tools—not perksLearn how shared leadership depends on calibration, not cloningRecognize why compassion fatigue is a real occupational hazard—and what to do about itEpisode Highlights: The Importance of Critical Hope (05:00)Policies as Culture in Action (08:55)Reframing Policies for Human-Centered Organizations (09:01)5-Part Framework and Where People Get Stuck (15:00)Challenges in Implementing Human-Centered Policies (14:53)Human-Centered Leadership (25:00)The Role of Feedback in Leadership (27:51)Becoming the Change Leader in Your Team (30:00)The Journey of Rest and Leadership (32:11)Reflections from the Well (33:00)Join us at ImpactUp: Movement on July 10th!It's a free, one-day virtual event for changemakers who are ready to move their mission forward. You'll walk away with real, practical tools—like how to use your data to spark action, how to craft a clear and compelling elevator pitch, and how to create messaging that actually moves people.Grab your free spot at weareforgood.com/impactup

Pascal Papathemelis: From Waterfall to Agile—A Multi-Level Change Strategy Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Pascal describes a successful agile transformation where he collaborated with a fellow coach in the IT department of a large organization with a waterfall history and heavy documentation-driven processes. The two coaches worked together effectively, sharing information and scouting for opportunities to take action. They began with an assessment and discussions across IT, business, and management levels to understand the current state. Using the Cynefin framework to understand complexity, they conducted a two-day workshop to introduce Agile vocabulary, covering concepts like Push/Pull and process waste.  The coaches operated at multiple levels simultaneously - working strategically with leadership who typically pushed excessive work to the organization, while also helping teams visualize their processes and clarify priorities. At the team level, they acted as Scrum Masters to demonstrate the role while mentoring the actual Scrum Master through one-on-one sessions. They also supported the Product Owner in understanding their role and used story maps to help visualize and organize work effectively. Self-reflection Question: How might collaborating with another coach or change agent amplify your effectiveness in leading organizational transformation? [The Scrum Master Toolbox Podcast Recommends]

In this episode, we dive into the awesome world of events with two industry leaders, Tahira Endean and Dave Stevens. Join us as they share their insights on the intersection of AI and human connection in the event space, emphasizing the importance of face-to-face interactions in an increasingly digital world.Learn About...- The Role of AI in Events: Discover how event organizers are integrating AI to enhance personalization and streamline operations, while still prioritizing human connection.- Creating Joyful Experiences: Tahira discusses her new book, "Our KPI is Joy," and shares strategies for fostering joy in events, highlighting the significance of thoughtful design and genuine human interactions.- The Importance of Community: Dave shares insights on building authentic communities that foster meaningful connections, contrasting them with traditional associations, and emphasizing the need for open conversations on pressing issues.- Measuring Success Beyond Numbers: Explore innovative ways to measure the impact of events, focusing on emotional engagement and participant happiness, rather than just financial metrics.- Lessons Learned: Both guests reflect on surprising lessons from the past year, emphasizing the continuous opportunity for growth and learning in the ever-evolving event landscape.Our Guests...Tahira Endean is a dynamic leader in the events industry, known for tackling complex challenges with skill and enthusiasm. Specializing in creating engaging and transformative experiences, she leverages over three decades of expertise in event design and strategy. Tahira holds a Master of Science in Creativity and Change Leadership, enabling her to combine technology and human connection to foster meaningful dialogue and innovation. At BCIT, she educates the next generation on event strategy, while her role at IMEX involves crafting immersive spaces for global professionals. Through The Strategy Table and the Accessible Disruption Podcast, she facilitates collaboration and amplifies voices of change. Tahira is passionate about creating environments that surprise, inspire, and transform, supported by a family that shares her commitment to impactful work.Tahira's latest book: “Our KPI is Joy: How Live Events Catalyze Happiness, Productivity and Trust" and her first show on the Making a Marketer podcast was called "Transformative Events: Marketing is Your Partner" - check it out (top 30 out of 174!).Dave Stevens is a transformative force in the event industry, renowned for crafting events that inspire meaningful change. As a leader at Club Ichi and Co-Founder of Olympian Meeting, he champions authentic connections and blends wellness with sustainable event strategies. His role as a founding Standards Advisor for Wellness in Travel & Tourism (WITT) underscores his dedication to embedding wellness principles into global standards. Recognized as a 6x Fittest Male #EventProf and a Harvard-certified

Waverly Deutsch doesn't just coach entrepreneurs—she translates English to English, reframes stories with strategy, and helps even the most logic-trained professionals tap into their conviction. In this three-part series, we walk through her unusual path from consulting to Chicago Booth to founding WyseHeart, her pitch strategy firm.Each episode reveals a new dimension of her journey: the personal (Part 1), the academic and instructional (Part 2), and the entrepreneurial, including her bold take on how to co-exist with AI (Part 3). Across every chapter, Waverly models what it means to coach with both love and logic—bringing clear frameworks to messy human dreams.Key Highlights of Our Interview:What Investors Actually Want“Good ideas are everywhere. I invest in people who know how to execute.”Lessons from both sides of the table: raising capital and writing checks.You Are Not Your Company“When a startup fails, it doesn't mean you failed.”Helping founders detach identity from outcome.The Metrics That Really Matter“Sometimes traction isn't revenue—it's retention, referrals, or even the right kind of no.”How she helps founders track the right signals.Managing the Urge to Please“Women, especially, are taught to be agreeable. That doesn't work in fundraising.”Teaching confidence without arrogance.Love and Logic, Always“Lead with empathy. Decide with data. And know which one to use when.”Her golden rule for founders—and herself._______________________________Connect with us:Host: Vince Chan | Guest: Waverly Deutsch --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

Waverly Deutsch doesn't just coach entrepreneurs—she translates English to English, reframes stories with strategy, and helps even the most logic-trained professionals tap into their conviction. In this three-part series, we walk through her unusual path from consulting to Chicago Booth to founding WyseHeart, her pitch strategy firm.Each episode reveals a new dimension of her journey: the personal (Part 1), the academic and instructional (Part 2), and the entrepreneurial, including her bold take on how to co-exist with AI (Part 3). Across every chapter, Waverly models what it means to coach with both love and logic—bringing clear frameworks to messy human dreams.Key Highlights of Our Interview:From Book Smarts to Business Savvy“Entrepreneurship is a process—whether you're 20 or 50.”At Booth, Waverly coached a wildly diverse mix: undergrads with unchecked imagination, MBAs with ideas but risk aversion, and execs who played it too safe. Her role? Adjusting the dials between wild dreams and grounded strategy—always pushing people to think just a little bigger (or a little sharper).Love for the Logical Skeptics“If you, the entrepreneur, don't believe you're building a $50M company, why should the investor?”Her job wasn't to sugarcoat—it was to stretch minds. She shares how she helped overly rational MBAs move from “safe” ideas to bold, fundable visions—and overly optimistic young founders get real about execution. Her coaching mantra? Meet them where they are—and nudge from there.The Muffin That Grew a Billion Dollars“This could be the Betty Crocker of the 21st century.”A standout case: Simple Mills founder Caitlin Smith. What began as a gluten-free side hustle turned into a billion-dollar brand—thanks in part to Waverly's nudge to imagine bigger. It's a masterclass in how one coach reframed a story and sparked a scale-worthy vision.Coaching in the Wild“I'm an English-to-English translator.”Post-Booth, Waverly now works with a broader crowd: from seasoned pros to small business owners without MBAs. Her key lesson? Listen deeply, strip away jargon, and tailor advice to meet people where they are—because real coaching starts with trust, not templates.Can AI Be Your Coach? Nope.“If marriage is ‘til death do us part, investment is ‘til exit do us part.”Waverly doesn't see AI as competition—yet. A pitch deck might be AI-generated, but building investor trust, interpreting nuance, and navigating founder doubt? That's strictly human territory. Coaching is about relationships, not just logic—and for that, love still wins._______________________________Connect with us:Host: Vince Chan | Guest: Waverly Deutsch --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

How do you lead organizational transformation when AI is moving faster than your roadmap can keep up?   Carlie Bissler, a product leader at McKesson, breaks down what it takes to guide large enterprises through change in the age of AI. From building trust and authenticity as a leader to shifting from "change management" to "change leadership," Carlie shares pragmatic advice for preparing your teams — and yourself — for the unknown.   She also gets real about fear in the workplace, the shame some still feel about using AI tools, and why the best CX transformations start on the inside. If you're navigating the messy middle of enterprise innovation, this episode is your blueprint for embracing agility, empowering your people, and staying human in an increasingly automated world. Key Moments:   00:00 Change Leadership, Innovation, and AI04:46 Who is Carlie Bislser of McKesson?06:13 The Role of Psychology in Leadership14:20 Navigating Organizational Transformation18:33 Embracing AI and Building Trust29:12 The Growing Fear of AI in the Workplace34:32 The Shift from AI as a Cost Center to an Asset38:03 Mentorship and Community43:13 Preparing for AI-Driven Transformation45:43 The Human Touch in Customer Experience50:57 Lightning Round: Quick Insights & Advice –Are your teams facing growing demands? Join CX leaders transforming their AI strategy with Agentforce. Start achieving your ambitious goals. Visit salesforce.com/agentforce Mission.org is a media studio producing content alongside world-class clients. Learn more at mission.org

Waverly Deutsch doesn't just coach entrepreneurs—she translates English to English, reframes stories with strategy, and helps even the most logic-trained professionals tap into their conviction. In this three-part series, we walk through her unusual path from consulting to Chicago Booth to founding WyseHeart, her pitch strategy firm.Each episode reveals a new dimension of her journey: the personal (Part 1), the academic and instructional (Part 2), and the entrepreneurial, including her bold take on how to co-exist with AI (Part 3). Across every chapter, Waverly models what it means to coach with both love and logic—bringing clear frameworks to messy human dreams.Key Highlights of Our Interview:The Computer Scientist Who Loved Shakespeare“I've always had a foot in both worlds—logic and emotion, code and creativity.”How Waverly's dual passions for computer science and theatre shaped her approach to business.The Pivot Into Entrepreneurship“I didn't want to write code anymore. I wanted to solve problems worth solving.”Why she left tech to help build a startup—and never looked back.Real Lessons, Not Just Case Studies“Harvard cases are great, but I wanted to teach with my own stories.”How she built her curriculum at Booth from lived experience.Founders Aren't Born“They're shaped by experience, community, and the right mindset.”What makes someone capable of starting—and sustaining—a business.Emotion Belongs in the Room“Business is about people. If you're not teaching that, you're missing the point.”Why she teaches soft skills just as seriously as finance and ops._______________________________Connect with us:Host: Vince Chan | Guest: Waverly Deutsch --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part Two, Brian opens up about what it really cost him to tell the truth inside a political system built on avoidance. From surviving misinformation attacks to refusing to play nice for the sake of power, he reflects on the risks and responsibilities that come with using your platform when it might backfire. We also hear how he rebuilt after the storm—why starting over matters, and what he's doing differently this time around.Key Highlights of Our Interview:The Price of Authenticity“I didn't lose because I lacked support—I lost because I refused to lie.”What really happened during his run for lieutenant governor.Party Loyalty vs. Personal Truth“I wasn't going to smile and play along just to move up.”When doing the right thing means going against your own team.Retaliation Isn't Always Loud“It's the silence. The meetings you stop getting invited to.”How quiet resistance can be louder than shouting.Redefining Leadership“I don't want to lead the way they taught us. I want to lead in a way that reflects my truth.”Why he's rebuilding his leadership from the ground up.The Work Continues—But Differently“My goal now isn't to win office. It's to win trust.”From political power to public service, on his own terms._______________________________Connect with us:Host: Vince Chan | Guest: Brian Sims --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part One, Brian walks us through the pivotal moments that shaped his path—from coming out as a college athlete to confronting power structures as a civil rights lawyer. He shares how being raised by military parents shaped his moral compass, how football taught him about leadership under pressure, and why he believes his queerness has made him a better, sharper advocate. This is the story of a public servant forged in fire—and not afraid to stay loud.Key Highlights of Our Interview:The Day Job and the Gay Job“There was work I did to earn a living. And work I did to sleep at night.”Brian's legal path wasn't linear—it was moral. Disability law by day, LGBTQ+ advocacy by choice. The real career came when he fused both.Feminist Lawyer at Age 12“I told people I wanted to be a feminist lawyer… before I even knew what that fully meant.”His mother's defiance of gender roles shaped more than his politics. It gave him a framework for justice—before he ever came out.Raised by a Combat Nurse with a Crew Cut“She probably got accused of being a lesbian once a week in the military. It didn't harden her—it strengthened her.”Growing up with two military parents meant discipline and love. But it was his mother's quiet power that taught him to be an upstander, not a bystander.Coming Out—and Coming Into Power“My teammates waited until they knew I'd be safe to ask me if I was gay.”Brian's coming out wasn't loud—it was supported. That emotional safety net shaped how he now builds space for others.From Closet to Capitol“Eight months before I took office, I knew I was the only out person in the room. But I also knew I wasn't the only one.”Brian didn't just fight for LGBTQ+ rights—he stood up for racial justice, reproductive rights, and equality as a full strategy. Being gay got him elected. Being an ally kept him effective._______________________________Connect with us:Host: Vince Chan | Guest: Brian Sims --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part Two, Adaira Landry goes beyond storytelling and gets strategic—explaining how to stop saying yes to everything, avoid burnout, and take back control of your time. She shares how the original title of her book almost became Chisel, why Micro Skills isn't meant to be read cover to cover, and what FOMO vs. JOMO really means in your career.This episode is a mindset shift for anyone who's overcommitted, overextended, or overdue for some clarity. Her message is simple but powerful: just because you can do something, doesn't mean you should.Key Highlights of Our Interview:The Book Almost Had Another Name“We wanted to call it Chisel. But it didn't land the way we hoped. Micro Skills captured it better—it's about precise, meaningful action.”Ambition Without Boundaries Isn't Sustainable“I used to say yes to everything. Then I realized—none of it was helping me grow upward. It was just clutter.”Say No to Say Yes“JOMO—the joy of missing out—is real. You don't need to chase every opportunity. You need to choose the right ones.”The Burnout Trap“If you're always working horizontally, you never move vertically. That's not growth. That's noise.”Fast Impact, Not Magic“You don't need a new degree or a big life change. You just need to start—small, now, and with purpose.”_____________________Connect with us:Host: Vince Chan | Guest: Adaira Landry MD --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part One, Kevin shares the personal and professional journey that shaped his leadership philosophy—from farm life to corporate training to becoming a global thought leader. He explains why leadership isn't about innate traits or job titles, but about everyday choices. Drawing from his early career, client work, and lessons from home, Kevin lays out why leading by default isn't enough—and how you can start leading by design.Key Highlights of Our Interview:From the Farm to the Front of the Room“I didn't grow up thinking I'd teach leadership. But I grew up watching it.”How growing up on a farm quietly planted the seeds of leadership.Default Mode Isn't Leadership“Too many people lead by accident. They react. They wing it. And it shows.”Why awareness and intention are the real foundations of influence.Leadership Is Learned, Not Born“No one gets promoted and magically becomes a leader.”The myth of the ‘natural leader'—and why it holds people back.Everyday Moments Matter Most“Leadership shows up in the way you write an email, run a meeting, or give feedback.”The seemingly small actions that build—or break—trust.The First Step Is a Mirror“If you want to lead others, you have to lead yourself first.”Why self-awareness is the starting point of every leadership journey.____________________________Connect with us:Host: Vince Chan | Guest: Kevin Eikenberry --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part Two, Kevin Eikenberry challenges the myth that leadership is just for those with formal authority. He unpacks the idea of “leadership by choice,” reflects on the rise of remote work, and shares practical advice for building influence, trust, and connection—especially when you're not in the same room. With insights from decades of coaching and his own mistakes, Kevin makes a compelling case: the future of work belongs to people who choose to lead, wherever they are.Key Highlights of Our Interview:Leadership Isn't a Title“You don't need a position to lead. You just need to make the choice.”Why influence, not authority, defines real leadership.From Compliance to Commitment“Command and control can get people to do the work. But it won't make them care.”How great leaders inspire action—not just obedience.Remote Work Is Here to Stay“Hybrid is the reality. The leaders who adapt will win.”Why resisting change isn't a strategy—and what to do instead.Trust Can Travel“Distance doesn't have to mean disconnection.”Building rapport, connection, and shared purpose in remote teams.Be a Student of Your Own Leadership“Every leader needs a development plan—just like athletes have coaches.”Why leadership is a daily practice, not a fixed identity.____________________________Connect with us:Host: Vince Chan | Guest: Kevin Eikenberry>>>Your $79 free gift is here for you to accept -- not a scam, it's a personal gift from Kevin to you. --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

Before she became a physician, educator, and mentor to hundreds, Adaira Landry felt out of place in nearly every professional room she entered. In Part One, she opens up about entering college at 16, watching a man collapse on campus, and how that moment -- and a painful accident -- pulled her toward medicine. She reflects on growing up without access to mentors, and why that made her even more intentional about creating useful, inclusive career tools later on. This episode is a behind-the-scenes look at what shaped the voice behind Micro Skills.Key Highlights of Our Interview:When Life Said “Step In”“He collapsed right outside my class. And I just walked toward him. I didn't know what I was doing—but I knew I had to do something.”The moment on campus that first pulled her toward medicine.Burned and Alone“I remember laying on the floor thinking—this isn't how it's supposed to be. I couldn't even call for help.”A personal injury that left her with pain—and perspective.No One Called It Mentorship“We never used that word growing up. It wasn't until grad school that someone even explained what a mentor really does.”Why finding guidance felt so unfamiliar at first.The Confidence Gap“I had to teach myself to stop over-explaining—to just say the thing.”On growing into her voice in high-pressure environments.Why Micro Skills Mattered“I was tired of career advice that was abstract. I wanted to write something people could actually use Monday morning.”The motivation behind a book built for practicality, not prestige._____________________Connect with us:Host: Vince Chan | Guest: Adaira Landry MD --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part Two, Resa gets tactical. She explains why Micro Skills begins with time, trust, and self-care—because none of the communication tricks matter if you're running on empty. She unpacks workplace blind spots that slow careers down, shares why she wrote this book for more than just doctors, and explains why clarity, not complexity, wins in high-stakes situations. Also: BCC etiquette, post-traumatic growth, and the exact moment she realized the workplace comes with an unwritten playbook—and how she set out to write it.This is about what really sustains you: self-respect, situational fluency, and knowing what's worth your time.Key Highlights of Our Interview:The Workplace Doesn't Come with a Playbook“I didn't get the playbook—so I wrote one.”Why Micro Skills is the field guide she wishes she had years ago.Why the Book Starts with Time“Time can only be spent. You can't save it. You can't refund it.”What trauma bays taught her about urgency, and how it applies to every job.Letters of Recommendation and Hidden Rules“No one told me how the game worked. That one insight saved me years of inefficiency.”The invisible workplace norms that trip people up—and how to name them.Rest Is Strategy, Not a Luxury“If you're not well, nothing else works. We call that micro skill #1.”Why self-care opens the book—and isn't just about bubble baths.Intentional Email Etiquette“BCC isn't sneaky—it's smart. You're protecting privacy and reducing clutter.”How respect shows up in the smallest digital behaviors.Practicing Under Pressure“People think it's all adrenaline. But real calm comes from preparation.”What she teaches students who want to stay grounded in chaos._____________________Connect with us:Host: Vince Chan | Guest: Resa Lewiss MD --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

In Part One, Dr. Resa Lewiss reflects on the experiences that led her to emergency medicine, from early memories of gender inequity at the dinner table to the interdisciplinary studies that shaped her worldview. She shares why she chose a career in high-pressure medicine, how a love of procedures led her to ultrasound, and why teaching globally changed how she practices and leads.Key Highlights of Our Interview:Medicine Was a Calling, Not a Family Trade“I didn't grow up around doctors. But from early on, medicine was in my bones.”Resa explains how her internal pull toward healthcare was stronger than any external influence.The First Fight for Fairness“My dad said, ‘Girls, clear the table.' I said, ‘What about the boys?'”She recalls early moments that sparked her refusal to accept unequal expectations.Finding Her Fit in Emergency Medicine“Once I rotated in emergency, I thought—this is it. This is where I belong.”Resa describes the moment she discovered the dynamic, procedure-driven specialty she'd been looking for.The Power of a Liberal Arts Education“My literature and sociology classes made me a better doctor. They taught me empathy.”She shares how studying beyond science helped her connect more deeply with patients.Teaching Around the World“When I went to India, Rwanda, Jordan—these were not lectures. These were collaborations.”Why global teaching in ultrasound expanded her understanding of medicine and leadership._____________________Connect with us:Host: Vince Chan | Guest: Resa Lewiss MD --Chief Change Officer--Change Ambitiously. Outgrow Yourself.Open a World of Expansive Human Intelligencefor Transformation Gurus, Black Sheep,Unsung Visionaries & Bold Hearts.EdTech Leadership Awards 2025 Finalist.20 Million+ All-Time Downloads.80+ Countries Reached Daily.Global Top 1% Podcast.Top 5 US Business.Top 1 US Careers.>>>200,000+ are outgrowing. Act Today.

Bernard Agrest: One-on-One Insights—Building Change Strategy Through Individual Conversations Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When faced with a tool that needed complete rebuilding rather than more "duct-tape" features, Bernard knew that disruption was inevitable—but where to start? Through extensive one-on-one conversations with employees and stakeholders, he discovered that teams didn't understand their work was cyclical, and more importantly, that the onboarding team was central to the entire process. By starting the transformation with this pivotal team and focusing on training and user adoption, the new tool provided immediate organizational impact with data-driven decision making. Bernard's approach demonstrates that successful change management starts with understanding the true workflow and identifying the critical connection points that can drive the most significant positive impact. Self-reflection Question: In your current change initiatives, have you identified which team or process serves as the central hub that could accelerate transformation across the entire organization? [The Scrum Master Toolbox Podcast Recommends]

Lilia Pulova: Leading an Agile Transformation—The Power of Patience and Small Wins Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Lilia shares her experience leading a genuine Agile transformation in an organization just beginning their journey. Faced with widespread skepticism and resistance, she encountered impatient stakeholders demanding immediate results during the challenging first 2-3 months. The breakthrough came after two months when stakeholders finally witnessed tangible improvements in the application and faster release cycles. Patience emerged as the critical skill that carried the transformation through its most difficult phase. Lilia emphasizes the importance of conducting numerous one-on-one conversations and consistently praising teams while celebrating small wins to maintain motivation throughout the change process. Self-reflection Question: How do you maintain team morale and stakeholder confidence during the uncertain early phases of organizational change? [The Scrum Master Toolbox Podcast Recommends]

Why do some transformations fail while others create lasting value? In this episode, we explore the often-overlooked power of Programme Management in driving strategic success. Discover the ten essential components that align projects, control risk, and ensure enterprise-wide impact. Rob Llewellyn shares hard-won insights from years of consulting with global organisations. If you're a business leader or transformation professional looking to deliver results—not just activity—this episode is for you. Learn how to orchestrate your transformation like a symphony. 

Agile in Construction: The Parade of Trades—Teaching Flow in Construction, With Luca Cotta Ramusino Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Luca learned the hard way that you can't just parachute consultants into construction sites and expect Lean methods to stick. His change strategy focuses on getting buy-in from crews by showing them "what's in it for them." He starts with exercises that provide insight into how Lean ideas apply to their specific jobs, like the "Parade of Trades" simulation that demonstrates how one crew moving at twice the speed still gets stuck behind slower crews ahead. This reveals that predictability of progress matters more than speed of progress. Once teams become familiar with these concepts, Luca transitions from directive teaching to facilitating meetings and conversations, moving into the background to help teams become more sustainable in their Lean practices. In this segment, Luca refers to the movie Karate Kid from 1984, and to Theory of Constraints. Self-reflection Question: How do you ensure that change initiatives show clear value to the people who must actually implement them? [The Scrum Master Toolbox Podcast Recommends]

I was recently sitting in one of my Change Leadership classes for my Master's degree in Organizational Leadership, and my teacher asked us, “What would it look like if, as change leaders, we were to suspend certainty more often?”  I immediately made a note to myself, “podcast episode on suspending certainty!”  As someone who craves certainty but understands that nothing is certain, I often think about becoming more comfortable with impermanence.  I've never heard this referred to as “suspending certainty”, but this term struck me, and I knew I wanted to dig into it with you all!   In this episode, we talk about the importance of suspending certainty in leadership and personal growth. We talk through the benefits of embracing uncertainty, including: Increased curiosity Access to new perspectives Openness to learning and new opportunities Increased surprise, delight, and joy Gifts that come when we step out of our “I got it all figured out” ego Resilience, resourcefulness, tenacity, creativity, fun, and JOY are all born out of figuring out new things, embracing new realities, letting go of the old, and stepping into new opportunities where we don't know exactly how things will go.  What might happen for you if you felt prepared to step into uncertainty at any time?  Suspending certainty will help you with this preparation.  Episode Highlights: 00:00 Introduction and Exciting Updates 03:35 The Concept of Suspending Certainty 04:03 Understanding the Gifts of Suspending Certainty 11:10 Benefits of Embracing Uncertainty 20:10 Navigating Personal and Collective Uncertainty 30:30 Conclusion and Upcoming Workshop Links Mentioned: Attend my free workshop for women small business owners, Focused and Fierce: Lead with Purpose and Build Your Business in a Noisy World: saradean.com/fierce Watch Shameless Leadership episodes on YouTube: https://www.youtube.com/@saradeanspeaks Hire me to speak: saradean.com/speaking Coach with me: https://saradean.com/executive-coaching-services Connect with me on LinkedIn: https://www.linkedin.com/in/saradeanspeaks Interested in becoming a sponsor of the Shameless Mom Academy? Email our sales team at sales@adalystmedia.com Learn more about your ad choices. Visit podcastchoices.com/adchoices

In today's episode, Erik Jaspers, Chair of IFMA EMEA's Executive Board, joins author and speaker Rex Miller to unpack the evolving landscape of hybrid work. Together, they examine the push and pull between remote and office-based models—shaped by high-profile return-to-office mandates from companies like Amazon and Dell. Their conversation emphasizes the need to rethink organizational structures, decision-making, and incentives to support hybrid success. They also highlight the critical role facility managers play as change leaders, advocating for a collaborative, cross-functional approach to navigating this new world of work.This episode is sponsored by ABM! Learn more about ABM here.  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Stuart Tipples: Beyond Hierarchy—Influencing Agile Adoption Through Setting the Example and Community Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Stuart explores the challenging aspect of leading change as a Scrum Master without hierarchical authority. He shares his experience as a chapter lead where he built a community of practice and recruited new Scrum Masters to become change agents. The breakthrough came when he convinced director-level leaders to run their own quarterly retrospectives, creating a powerful example for teams throughout the organization. Stuart emphasizes that change spreads organically - when you change your team, it becomes contagious. His approach involved showing up daily as a change agent, understanding the difference between sponsors and change agents, and initially facilitating leadership retrospectives to demonstrate proper technique. Self-reflection Question: How can you leverage community building and lead by example to create lasting organizational change without relying on formal authority? [Scrum Master Toolbox Podcast Recommends]

Joel Bancroft-Connors: The 90-Day Rule—Building Trust Before Disrupting the Status Quo Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Joel shares his first experience as a CSM at a traditional hard drive manufacturing company, where he learned the art of patient change management. Tasked with bridging the gap between a rigid mothership company and their agile startup division, Joel discovered the power of focusing on principles rather than processes. For six months, he concentrated on creating transparency and shifting focus from status reporting to "getting to done" without ever mentioning Scrum or Agile.  His approach followed what he calls the 90-day rule: "In the first 90 days - do no harm, but then have a plan to do something." By listening first and building trust, Joel helped the team deliver a product in just three months. He emphasizes the importance of making people feel valued and using "future perfect thinking" to envision desired outcomes before introducing change. In this episode we refer to Luke Hohmann's Innovation Games, the website and resource Manager-Tools.com, and Daniel Pink's book Drive. Self-reflection Question: Are you rushing to implement changes, or are you taking time to build trust and understand the current state before introducing new practices? [Scrum Master Toolbox Podcast Recommends]

Send us a textDr. Doug MacKie has over 30 years of experience as an organisational and business psychologist and executive coach working in the UK, Europe, and Australasia. He specialises in sustainability leadership, high-performance teams, and developing leadership within purposeful organisations. Through his consulting work, he has helped identify and accelerate the development of ethical leadership and team capability in CEO's, C-Suite executives, and MDs within many of the top 100 companies in the UK and Australia. He is the author of the definitive guide to Strength-Based Leadership Coaching in Organisations (2016) and is a co-editor of The Practitioners Handbook of Team Coaching (2019). He has recently established the Centre for Climate Change Leadership in Organisations and is the editor of the Handbook on this topic, published in 2023.A Few Quotes From This Episode“There is a significant gap between the scale and impact of anthropogenic climate change and the capacity of contemporary leadership to address those issues.”“We need to decouple economic growth from environmental degradation.”“We're not good at long-term thinking as a species.”Resources Mentioned in This Episode Book: Handbook of Climate Change Leadership in Organisations by MacKie (25AFLY2 will get listeners 20% off the handbook)Book: Lead for the Planet by AndreBook:  Earth for All by Dixon-Decleve et al Book: Climate Change by Hulme Book: Ethical Leadership: A Primer by McManus,R.M. et alBook: The Sustainability Mindset Principles by RimanoczyAbout The International Leadership Association (ILA)The ILA was created in 1999 to bring together professionals interested in studying, practicing, and teaching leadership. Plan for Prague - October 15-18, 2025!About  Scott J. AllenWebsiteWeekly Newsletter: Practical Wisdom for LeadersMy Approach to HostingThe views of my guests do not constitute "truth." Nor do they reflect my personal views in some instances. However, they are views to consider, and I hope they help you clarify your perspective. Nothing can replace your reflection, research, and exploration of the topic. ♻️ Please share with others and follow/subscribe to the podcast!⭐️ Please leave a review on Apple, Spotify, or your platform of choice.➡️ Follow me on LinkedIn for more on leadership, communication, and tech.

Deniz Ari: Why Your Process Changes Are Failing—The Stakeholder Alignment Problem Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Deniz explores the challenges of implementing change in organizations, emphasizing that change is always a long and difficult process requiring patience and trust. Drawing on the Change Curve concept, Deniz shares a personal experience trying to improve project visibility by cleaning up backlogs in JIRA for 10 in-flight projects. Despite good intentions, Deniz found themselves as the only person using the tool, with team members and Product Owners using different systems that better suited their specific needs—POs wanting only high-level items while the development team needed to split items into smaller tasks. Through this experience, Deniz learned the crucial importance of having all stakeholders (Product Owners, development teams, and managers) aligned on using the same tool, and understanding the unique perspectives of each group before implementing process changes. In this episode, we refer to the Change Curve.  Self-reflection Question: What changes have you attempted to implement that failed because you didn't fully understand the different needs and perspectives of all stakeholders involved? [The Scrum Master Toolbox Podcast Recommends]