Podcasts about agile coaching

"You can't do it alone. If you need to do everything for your client … then you're also blindfolded in only looking one way. You need to get many partners all together … so we have multiple visions, multiple cultures, and can be flexible. “ What started as a small network is now Connected Movement, an international consultancy that taps into the value and power of partnerships. In this episode, Adam talks to Jeroen Jan Elzinger, CEO, and Sukie Kang, SPCT, executive coach, and transformation architect about how the company is bringing people together to solve customers' problems. The trio discusses topics including why understanding cultural differences is important to extend their reach and expertise in more regions and markets, why building a diverse network and team is a strength, and they share examples of how communication styles and decision-making processes vary greatly across different countries. Like what you hear? Connect with Jeroen and Sukie on LinkedIn. Explore SAFe courses here.

Do you want to hear a story about stifling growth and creativity through the lens of one developer's personal story?You're in luck! Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as they watch and react to Theo's YouTube video: "Being a good engineer kinda sucks," April 28, 2025.It's a tale about the tension between excelling at your craft versus navigating organizational politics and dysfunction. That's right, today, we're talking about themes of career development, team dynamics, and leadership, so feel free to stick around for our thoughts on these and:The sustainability trap of overworking to meet unrealistic expectationsHow organizational politics can punish innovation and excellenceThe importance of product sense vs. documentation-driven developmentFinding and nurturing relationships with like-minded professionals#Leadership #ProductManagement #CareerDevelopment #TechCareersLINKS= = = = = = = = = = = =YouTubeAppleSpotifyREFERENCES= = = = = = = = = = = =Check Out Theo's Video here: https://www.youtube.com/watch?v=3VuM1GCadt4...and his YouTube Channel: https://www.youtube.com/@t3dotgg...and his website: https://t3.gg/MUSIC= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

If an organization's executives and managers don't understand the new way of working associated with an Agile transformation, how can they lead effectively? In this episode, Sukie Kang with Connected Movement shares his tips for coaches to help leaders become fully engaged. Like what you hear? Connect with Sukie on LinkedIn. Explore SAFe courses here.

EP141 - [Libro] El Arte del Agile Coaching, con Camilo Velasquez y Damián BuonamicoEn el hormiguero nuevamente vamos a hablar de un libro, nuevamente con sus autores, y nuevamente en modo premisa pues este libro aun no se publica.Nos referimos “El Arte del Agile Coaching”, de nuestros amigos Camilo Velasquez y Damián Buonamico.En este episodio platicaremos sobre la inspiración, la motivación y el contenido del libro: explorando desde los modelos tradicionales y en enfoque propio, el valor agregado del libro. Camilo y Damián también revelaron alguna que otra cosilla interesante que hasta ahora no la habían revelado, como por ejemplo de quién es el prologo del libro. También platicamos sobre el público objetivo, y si el libro tiene sentido o no para personas mas allá de los tradicionales roles ágiles, como Scrum Master y Agile Coach.Participan en este episodio, las hormigas: Antonio Gallardo Burgos, Arturo Robles Maloof y Rodrigo Burgos Noceti.Además nos alegra anunciar que pronto vamos a cumplir 6 años de Hormigas Agilistas Podcast y vamos a tenener algunas sorpresitas para los proximos episodios.Si deseas conocer más sobre este episodio y todos los demás, visita el sitio: HormigasAgilistas.CL o en https://medium.com/hormigas-agilistas/¡Gracias por ser parte del Universo de Hormigas Agilistas!IMPORTANTE: Siempre es bueno recordar que en Hormigas Agilistas Podcasts no somos buscadores de la verdad, el objetivo acá no es indicar los que se debe hacer; más bien, abrimos el micrófono para que las personas puedan contar sus experiencias, sus ‘heridas de guerra', y así los oyentes puedan tomar lo que más le haga sentido en sus organizaciones y avanzar en la mejora continua.#AgileCoach #ElArteDelAgileCoaching #Agile #ComunidadesAgiles #AgileCoaching #HormigasAgilistas

In this episode of #AgileWay podcast, I have a conversation with one of the speakers of the Agile Prague Conference that is going to be on Sep 15-16, 2025 in Prague, Czech Republic. We talked with Mark Summers about Agile coaches, reflection on yourself, and courage to challenge organization status quo.#agile #businessagility #agileleader #leadership #agileprague #confernece #coaching #agilecoach #change 

BONUS: Beyond Frameworks, A Provocative Guide to Real Agility With Erwin Verweij In this BONUS episode, we dive into the provocative world of Erwin Verweij's latest book: 'How the f*ck to be Agile?' Erwin shares his journey from frustration to clarity as he witnesses organizations adopting Agile frameworks without understanding their purpose. With candid stories from his coaching experiences, Erwin reveals what happens when teams wake up to real agility beyond dogmatic practices and how organizations can find their own path to meaningful change. The Wake-Up Call for Agile Adoption "What the f*ck dude! Do you even know what it means? Do you really know what it means?" Erwin's journey to writing this book began with growing frustration at how companies approach agility. He frequently encountered teams proudly declaring "We're Agile!" or "Our department is Agile" without understanding what that truly meant.  This disconnect between label and understanding became the catalyst for his provocatively-titled wake-up call. Erwin describes his exasperation with organizations adopting frameworks halfheartedly, following mindsets that were completely off track, and ultimately "doing stuff without knowing what they're doing and why they're doing it." The F-word in his book title serves dual purposes - expressing his frustration while also functioning as a power word to wake people up from their complacency. Breaking Free from Framework Dogma "We're not gonna do Agile. Forget it. And we're not gonna do Scrum, even though you're doing Scrum. Let's look at what really works for you people." Rather than imposing rigid frameworks, Erwin advocates for teams to discover what actually works in their specific context. He shares a memorable story of tearing down Scrum posters that management had installed, shocking team members who couldn't believe he would challenge the prescribed approach.  In another example, Erwin creatively used a manager's "quarantine" language by posting contamination warnings at a department's entrance with the message: "If you enter this room, you might get contaminated with a new way of working." These disruptive approaches are designed to shake people from blindly following orders and encourage them to think critically about their processes. Finding Your Own Path to Agility "Any coach who goes into a company with a strict plan and a set approach - don't hire them. They don't have a clue what to do." After the wake-up call, Erwin focuses on helping teams discover their own effective ways of working. He believes that the key is to observe what's already working well, emphasize those elements, and discard what doesn't serve the team. This approach stands in stark contrast to consultants who arrive with predetermined solutions regardless of context.  Erwin emphasizes that real transformation happens when teams take ownership of their processes, adapt them to their unique needs, and make them their own. He cautions against hiring coaches who come with rigid, predetermined plans, as they often lack the flexibility to address a team's specific challenges. The Never-Ending Journey of Adaptation "We need to help teams to stay open for the change that is coming." Erwin stresses that agility is not a destination but a continuous journey of adaptation. The world never stops changing, so teams must remain flexible and open to evolving their approaches. He encourages a mindset of experimentation with phrases like "let's try" and "what could we try" to keep teams responsive to new challenges.  According to Erwin, one of the most powerful ways to foster this adaptive culture is to model the behaviors you want to see in the teams you support. By demonstrating openness to change yourself, you help others embrace the continuous nature of improvement. Scaling Without Bureaucracy "Work with the system, learn what is needed, iterate." When discussing scaling Agile across an organization, Erwin questions why companies feel the need to scale in the first place. He uses cities as a metaphor for how complex systems can organize beyond small groups without excessive bureaucracy.  In one organization where he currently coaches, teams have found a pragmatic approach by adopting elements from various frameworks that work for them. They use quarterly planning sessions from SAFe primarily as a networking opportunity that connects everybody and focuses their efforts, even though the planning itself might be "basically bullshit." This practical, results-oriented approach emphasizes what works rather than dogmatic adherence to frameworks. Software as a Creative Process "Software development is basically figuring out how stuff works. It's a creative process that mostly is being dealt with within the brain of people." Erwin views software development fundamentally as a creative process rather than a production line. He explains that it's not about "typing as fast as you can" but about thinking, problem-solving, and creating. This perspective helps explain why iterative approaches with small steps work better than trying to plan everything upfront.  Erwin notes that when complex problems become routine, teams might not need the full framework structure, but they should retain the values that help them coordinate effectively. The essence of frameworks like Scrum, he suggests, is simply "start working, figure it out, and see what happens" - an approach that many organizations have become afraid to embrace. Awakening Organizational Intelligence "We raise children, which is basically programming another human being - it's really complex. And we just take it for granted. And then we go to work, and we don't know how to make decisions anymore." One of Erwin's most powerful insights is how organizational structures can suppress the natural intelligence and decision-making abilities that people demonstrate in their personal lives. He points out the irony that we navigate incredibly complex systems like raising children or driving in traffic, yet when we arrive at work, we suddenly act as if we can't make decisions without higher approval. This disconnect creates frustration and wastes human potential. Erwin challenges organizations to wake up to this contradiction and create environments where people can bring their full capabilities to work, rather than checking their intelligence at the door. In this section, we refer to Jurgen Appelo's Book Management 3.0. About Erwin Verweij Erwin is a seasoned Agile Coach, Certified Enterprise Coach, and author of Viking Law and How the f*ck to be Agile?. With 15+ years' experience driving meaningful change, he helps organizations embrace real agility through coaching, transformation, and workshops—cutting through complexity to spark courage, clarity, and action. You can link with Erwin Verweij on LinkedIn and connect with Erwin Verweij on Twitter.

Richard Brenner: Contracting for Success,  Establishing Clear Agile Coaching Outcomes Read the full Show Notes and search through the world's largest audio library on Agile and Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Richard reflects on his evolution in defining success as a Scrum Master and Agile Coach. Initially, he believed that if his team was successful, he was successful—but soon realized this perspective was incomplete. Top management wanted tangible evidence of coaching impact, which became problematic without clearly defined metrics. Richard now advocates for establishing a coaching agreement at the beginning of any engagement, with both management and teams defining what success looks like for the coach. He emphasizes the importance of dual-sided accountability as a natural outcome of proper contracting, using metrics that matter to the organization such as flow metrics and outcome metrics to demonstrate coaching value. Self-reflection Question: How are you measuring your own success as a coach or Scrum Master, and have you created explicit agreements with both teams and management about what success looks like? Featured Retrospective Format for the Week: Solution Focused Retrospective Richard recommends the Solution Focused Retrospective from the book "Solution Focused Coaching for Agile Teams." While traditional retrospective formats from books like "Agile Retrospectives" typically open a topic and dig deeply into the problem space, the solution-focused approach suggests spending only a short time discussing problems before pivoting to designing the desired future state. This format focuses on identifying the next step and emphasizing what positive outcomes the team wants to achieve, rather than dwelling on what's wrong. Richard values this approach for its ability to maintain a positive, forward-thinking mindset within teams. [Scrum Master Toolbox Podcast Recommends]

BONUS: Beyond Individual Talent: 2 Leadership Myths We all Believed in with Arne Roock In this BONUS episode, we delve into the complexities of team effectiveness with Arne Roock, an experienced Agile consultant who has worked with organizations ranging from startups to large corporations. Arne shares his insights on what truly makes teams perform at their highest level, why simply assembling talented individuals isn't enough, and how organizations can move beyond the "feature factory" mindset to focus on outcomes and impact. The Myth of Individual Talent in Teams "A team of experts is not an expert team." Arne breaks down the common misconception that placing highly talented individuals together automatically creates a high-performing team. Drawing parallels from sports, he points to examples like the "Red Army" hockey team and the famous "Miracle on Ice," where team cohesion proved more valuable than individual star power. Through his consulting work, Arne observed that quick-fix workshops often produced short-term improvements but failed to create lasting change. Sometimes, teams even deteriorated after temporary interventions. This led him to Richard Hackman's work on team effectiveness, particularly the 60-30-10 rule: leaders should spend 60% of their time designing teams, 30% launching teams, and only 10% on coaching interventions. Coaching alone cannot change a team's trajectory without proper design and launch Leaders should engage with coaches at the beginning of team formation Teams need sufficient stability to achieve meaningful impact Existing teams can be relaunched or redesigned to improve performance In this segment, wer refer to Richard Hackman's 6 conditions for effective teams, and to Margaret Heffernan's Superchicken Paradox Ted Talk, and to the episode with Heidi Helfand about Re-teaming. Balancing Delivery Focus with Team Development "Organizations trends go in waves." Arne discusses the pendulum swing in organizational approaches, noting how Agile emerged as a countermovement to process-centric methodologies. Currently, he observes a strong emphasis on delivery, with many organizations repositioning Scrum Masters as delivery leads. This trend, while addressing immediate business needs, often undermines the fundamental team-building aspects of the Scrum Master role. Arne suggests that we need to find balance between delivery pressure and people-centered approaches, treating these as polarities to manage rather than problems to solve. In this segment, we refer to the book Polarity Management by  Barry Johnson, and to Arne's blog post about cross-functional teams. Moving Beyond the Feature Factory "Delivery manager will undermine team responsibility." When organizations want to shift from deadline-driven development to outcome-focused work, Arne recommends examining team design fundamentals first. He cautions that adding delivery managers won't fix teams that haven't been properly designed and launched. Most organizations operate as "feature factories," focusing on output rather than outcomes. Arne suggests two high-impact practices that can help teams deliver more value: Implementing meaningful sprint goals and effective sprint reviews Using OKRs with specific checks on value delivered, not just features completed Arne emphasizes that the Scrum Master role is a full-time position, and when they're pushed to prioritize delivery management, important team-building work gets neglected. Proper team design creates the foundation for shared delivery ownership without requiring additional management roles. In this segment, we talk about an article that explains how to use OKR's with a “value-check” included.  About Arne Roock Arne works as a consultant for Agile methods and (leadership) team effectiveness. As a trainer and coach he supported both startups and big corporations in different industries. For the past ten years he took a deep dive into the tech industry as an embedded coach with Jimdo and Spotify. You can link with Arne Roock on LinkedIn and connect with Arne Roock on Mastodon.

Send us a textIn this episode of Definitely Maybe Agile, hosts Peter Maddison and David Sharrock tackle an often overlooked but critical topic: career progression for Scrum Masters and Product Owners. They explore how organizations initiate these crucial Agile roles but frequently fail to consider their long-term evolution within the company structure.The discussion contrasts the divergent career trajectories of these two roles. For Product Owners, a clearer path exists from managing individual products to becoming Chief Product Owners and potentially Line of Business managers, though challenges arise when the role lacks proper autonomy or is treated as a part-time responsibility. Meanwhile, Scrum Masters face a more ambiguous journey, with traditional progression into Agile coaching roles becoming increasingly limited in many organizations despite the valuable skills they develop.Peter and Dave highlight the critical importance of demonstrating value and making contributions visible, particularly for Scrum Masters whose impact often remains behind the scenes. They also discuss how understanding financial aspects of the business becomes increasingly crucial as professionals advance in either career path.Key Takeaways:Product Owners have clearer progression paths toward leadership positions, but organizations must properly position and empower the role from the beginning to enable this growth.Scrum Masters develop highly valuable skills in facilitating delivery and optimizing organizational flow, but need to actively demonstrate their impact to create career advancement opportunities.Both roles require increasingly strategic thinking about business value and financial outcomes to progress into higher leadership positions within organizations.

Should innovation be outsourced to specialized teams, or integrated into your existing product teams? That's what Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando are debating today! Listen as we debate the pros and cons of separating innovation from implementation, exploring why "if you build it, you own it" should extend to innovation as well. Join us to learn about the pitfalls of innovation theater, the challenges of knowledge transfer, and how to truly empower your teams to innovate!#Agile #ProductManagement #TeamEmpowermentagile, product management, innovation, team empowerment, product leadership, agile coaching, product discovery, innovation teams, product development, team collaboration, organizational silos, knowledge transfer, MVP development= = = = = = = = = = = =YouTubehttps://youtu.be/Sn7B8zqNlnkSubscribe on YouTubehttps://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Kerri Sutey is an experienced executive and leadership coach with over 20 years of expertise in transforming individuals, teams, and organizations. In your Forbes article, how do you define a coaching mindset? What are the most significant barriers leaders encounter when shifting from a traditional, directive style to a more collaborative approach? Could you share an example (or a story) of a leader you have worked with who embodied the coaching mindset? In the context of rapid technological change and a multigenerational workforce, what unique challenges—and opportunities— do leaders face when adopting a coaching mindset for the future? For organizations just beginning this journey, what practical steps or strategies can they implement to start fostering a culture of coaching and continuous learning? Kerri Sutey Kerri Sutey is an experienced executive and leadership coach with over 20 years of expertise in transforming individuals, teams, and organizations. An ICAgile Certified Expert in Agile Coaching and Enterprise Coaching, as well as an International Coaching Federation Associate Certified Coach, Kerri seamlessly bridges Agile methodologies with professional coaching practices. Her coaching philosophy, centered on Lead. Grow. Thrive. empowers leaders to unlock their full potential, foster meaningful connections, and drive impactful change. Known for her engaging facilitation style and ability to inspire curiosity, courage, and compassion, Kerri has worked with industry-leading organizations such as Google, IBM, and Southwest Airlines. Whether through coaching, consulting, or training, Kerri is passionate about helping professionals adapt, innovate, and thrive in today's ever-changing landscape Excellent Executive Coaching Podcast If you have enjoyed this episode, subscribe to our podcast on iTunes. We would love for you to leave a review. The EEC podcasts are sponsored by MKB Excellent Executive Coaching that helps you get from where you are to where you want to be with customized leadership and coaching development programs. MKB Excellent Executive Coaching offers leadership development programs to generate action, learning, and change that is aligned with your authentic self and values. Transform your dreams into reality and invest in yourself by scheduling a discovery session with Dr. Katrina Burrus, MCC to reach your goals. Your host is Dr. Katrina Burrus, MCC, founder and general manager of Excellent Executive Coaching a company that specializes in leadership development.

Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel are listening and reacting to Melissa Perri on Lenny's Podcast as she makes claims about product management, agile, frameworks, and why most companies struggle with product management. We discuss many of her claims, including:Product Management has nothing to do with the Manifesto for Agile Software DevelopmentScrum is only for Large OrganizationsLarge Organizations Lack Infrastructure to support Product ManagementRigid Processes Can Crash Your Entire Company...and many, many more!Whether you're in a startup or enterprise, Silicon Valley or your average FinTech, this discussion offers practical insights on balancing process with customer-centricity.#ProductManagement #AgileLeadership #TeamDevelopmentTags: product management, agile coaching, scrum, kanban, product strategy, team development, organizational design, product owner, product manager, safe framework, agile transformation, continuous delivery, silicon valley, enterprise agileReferences:Lenny's Podcast with Melissa Perri, https://youtu.be/wbi9chsAHp4Marteen Dalmijn's newsletter about Waternet: https://mdalmijn.com/p/how-a-digital-transformation-canAA199 - W. Edwards Deming's Profound Knowledge for Transforming OrganizationsAA187 - The Future of AI, According to Big Tech= = = = = = = = = = = =YouTubehttps://youtu.be/c0htPyVTKeESubscribe on YouTubehttps://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Applehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

"When people say Agile is dead, most of them have never seen it really working."In this insightful episode, Sander sits down with Arie van Bennekum, one of the co-authors of the Agile Manifesto, to discuss the current state of Agile, common misconceptions, and the evolving nature of agile practices in modern organizations. Arie shares his thoughts on why Agile is far from dead and how many organizations still struggle to truly implement it. They also discuss the importance of leadership in agile transformations and how to anchor agile practices for long-term success.Connect with Arie:Arie van Bennekum Check out our sponsor:www.xebia.comwww.scrummatch.comwww.wiserbees.comwww.masteringagility.orgHosted by Ausha. See ausha.co/privacy-policy for more information.

We're exploring the false dichotomy between being good at your job and being seen as valuable by leadership!The framework for this conversation was an eye-opening yet brutally honest post about the tactics one product manager claims to use to advance his career without delivering real impact. We ask, "is success about making an impact or just being seen as valuable," while we explore the tactics described in the article:Focusing on vision while ignoring executionUsing positivity to mask problemsAvoiding accountabilityDealing with the Inevitable burnoutWhether you're a product manager, leader, or team member, you won't want to miss our conversation around building sustainable career success without sacrificing integrity.References:Ronald Westrum: A typology of organisational cultures, 2004AA201 - Mastering Stakeholder Communication and ManagementAA199 - W. Edwards Deming's Profound Knowledge for Transforming OrganizationsAA195 - Tyranny of Plans & Planning in Software DevelopmentAA117 - You Should Do Time-Based Estimates (Article Review)AA87 - Burnt-Out Product ManagersAP52 - Taylorism: The Principles of Scientific Management#ProductManagement #LeadershipCulture #AgileTeams= = = = = = = = = = = =YouTubeApplehttps://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotifyhttps://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

What’s next for Agile coaching? Brian Milner and Andreas Schliep dive into the shifting landscape of Agile coaching, the differences between Scrum Masters and Agile Coaches, and how to carve out a sustainable career in a changing industry. Overview In this episode of the Agile Mentors Podcast, Brian Milner and Andreas Schliep explore the evolving role of Agile coaching, the challenges coaches face in today’s market, and the skills needed to thrive in a shifting industry. They break down the differences between Scrum Masters and Agile Coaches, discuss how to develop a personal coaching style, and emphasize the importance of integrity and resilience. From navigating layoffs to redefining what it means to be an Agile leader, this conversation offers valuable insights for anyone looking to grow in their Agile career. References and resources mentioned in the show: Andreas Schliep Certified ScrumMaster® Training and Scrum Certification Certified Scrum Product Owner® Training Mountain Goat Software Certified Scrum and Agile Training Schedule Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Andreas Schliep is a Certified Scrum Trainer and executive partner at DasScrumTeam AG, helping organizations navigate complex projects with agile methodologies. A thought leader and co-author on Enterprise Scrum, he empowers teams—from startups to Fortune 500 companies—through high-impact coaching, training, and a passion for continuous learning. Auto-generated Transcript: Brian Milner (00:00) Welcome in Agile Mentors. We are back here for another episode of the Agile Mentors Podcast. I'm here as always, Brian Milner, and today I have someone we've been trying to get on here for a little bit, and I'm excited to have him here. Mr. Andreas Schliepp is with us. Andreas, thank you for being on. Andreas Schliep (00:17) Thank you for inviting me. Brian Milner (00:19) Yeah, very excited to have Andreas on here. Andreas has been in the community here for a long, time. He's been just really generous with his time and he's mentored a lot of people. He's a CST, a Scrum trainer. He's also a certified enterprise coach. So he has kind of those dual high level certifications with the Scrum Alliance. But he mentioned to me earlier, he's kind of always considered himself a Scrum trainer. But he's also a coach in this group called the Leadership Gift, or there's also another name here that they've used recently, Responsibility Immersion. So that might come to play in our conversation here because we wanted to talk about sort of the future of agile coaching and agile coaches in general. There's a lot of turmoil, there's a lot of upheaval and things that are shifting and changing every day in our profession. So I guess, you know, let's just dive into the topic here. Andreas, how do you see things currently? And, you know, in a broad sense, where do you see them going? Andreas Schliep (01:18) Yeah, so first of all, why am I concerned? So typically I say that I kind of, train coaches and I coach trainers. So most of my work is centered around the path of scrum masters and how they can kind of acquire the necessarily skills and insights to become actual coaches themselves. Or scrum coaches as I would prefer to say it. And that includes a lot of stuff like we want to equip them with facilitation, with training skills, with coaching skills, with systemic observations and other methods. And we've been doing that for a couple of years. And so of course we came across lots of good people, good coaches and good trainers, good consultants out there. And we kind of kept our community open. So it's not like people attend our classes and then we forget them or we only have closer relationships to our corporate customers. It's like we kind of managed to build some kind of little community. People keep coming back and we keep chatting about what's going on, what's happening in their environment. And as a mainly training focused company, one of the first effects that we notice is that our classes are getting emptier and emptier. So what's going on, especially advanced classes are not that well. So we still have some, well, yeah. basic attendance, but it's not as it used to be. well, a couple of years ago, we had like full classes and everything, and then COVID hit and we could say, okay, so COVID kind of reduced the demand for edutraining. And then the next crisis came and the next catastrophe and the next disaster. But there have also been some structural changes. I think that we are currently experiencing two effects that happen at the same time. So the one thing is that, well, Diana Larsen put it that way, Agile has won. So there's no doubt that organizations employ Agile methods and want to use Agile practices, some of them with, some of them without any clue about what that even means or what Agile thinking or Agile attitude behind it is, but still, there's no shortage on like the use of Agile or the, but there's also no shortage of the Agile basic training or educational videos, content or whatever. So people get lots of more resources than we used to get back then when we had like this one scrum book by Ken Schwabe. So read this and then you went out and said, how do I do that? So. And then came the second book by Mike Cohen and the third book and so on. had to, had all these puzzle pieces coming together where we needed to find our own way and build our proficiency. And now you get a flood of books and stuff going on, which is fine. So the one thing is that of course our profession is developing and it's kind of natural that you will notice some kind of within that. But there's another effect and this is one thing where we scrum trainers can kind of take responsibility for our own contribution. It's the fact that organizations can hire an unlimited number of low-level agile coaches nowadays. There's been no quality control. Anyone who went through a two-day CSM class could call themselves agile coaches and they got hired for lots of money and eventually produced nothing. some of them, some agile coaches or people who call themselves agile coaches even caused chaos. So, and the systems. that they were affecting started to kind of fix themselves and heal themselves from the Agile coaches by expelling those. So, and of course, maybe you have a third effect, which is sometimes it just doesn't work and you blame the Agile coaches. So if you just lay on your couch and you do nothing and your doctor tells you, you have to get moving, you have to get up and get moving and say, yeah, it's a bad doctor because... I still lie on my couch and my health is deteriorating and this doctor doesn't help me. He doesn't give me what I want. What do you want? Yeah, I want just, I would just want a pill that I can swallow that I'm healthy. It doesn't work that way. And then we had those people who were selling those pills, yeah, who were telling people, here we got a, we got a safe way that you can do this. All you need to do is implement this process, hire our consultants. Brian Milner (05:26) Yeah. Andreas Schliep (05:43) We kind of made all the thoughts and the heavy thinking ourselves beforehand and you just need to install it. Here's the roadmap, here's the process manual, here's the 300 page guide. Just do it this way. And this is also detrimental. now we have, I've been talking to many people, many great people, you've been laid off, who are looking for a new orientation. Brian Milner (06:05) Yeah, yeah, I agree. I mean, I think you laid that out really, really well because there's I think you're right. It's kind of a multi effect scenario. There's a lot of things affecting it. And I know I've had conversations with with friends and colleagues about this. And, you know, we've talked a lot about the I think more kind of the second thing that you're talking about, just that and It's sort of a chicken and egg thing because the industry has built up and spread agile concepts through offerings of usually two day classes. You and I both do those quite regularly. And I think we probably both would say that's a very valuable thing. to go through sort of that immersion kind of a couple of days to learn it and get a foundation in it. But there may have been sort of a misconception or it may have been sold incorrectly to say, now you're ready to lead an organization and transforming from zero to 60 in Agile. when you're not, right? I mean, you've got a good grounding. You're ready to begin learning with a team, but it's the first step. There's gotta be some sort of ongoing support system that when you come up against something that you don't really know how to handle, that you have someone to ask. You have somewhere to go to get help and get answers. Even the, you I work with Mike Cohn, I think he's a great trainer. But even a two day class with Mike Cohn, I don't think is gonna make anyone an expert that now you're ready to, you know, take on the huge challenge of cultural change within the organization, you know? Andreas Schliep (07:53) Yeah, yeah, it's like with anything agile, these classes are a starting point or a waypoint and not a designation. It's not the goal. So when I made my driving license, my driving instructor told me, and in Germany you have to spend lots of hours with your driving instructor. And my driving instructor told me gladly, now you can get to practice on your own. He was happy that he didn't have to co-practice with me any longer because I wasn't the best driver. So I actually aced the theory test, but the practical driving was a little more difficult and kind of probably was bad for the blood pressure of my driving instructor. yeah. And that way, but I never thought about this. So the idea was I get the permission or I get the next level to the next step. And the next step will be, I want to learn proper driving. And that's something that you need to do on your own. And with this understanding, we try to kind of provide a path for people to become better scrum masters and agile coaches by kind of revamping the CSP path, the scrum aligns and other things. A glorious project that also failed gloriously. I'm still not entirely sure why, but probably because the Scrum Alliance and many other people failed to understand the similarities between Agile Coach as a profession and the Scrum Master as a role. So they claimed that there were two different things. And I think that's also a structural issue in organizations. Brian Milner (09:16) Yeah. Andreas Schliep (09:25) that they see Scrum Masters and Edge of Coaches as different things. So the Scrum Masters work on the team level and they just know their Scrum and they facilitate the meetings and then they come up with nice cookies for the retrospective so that everybody on the team is happy. And occasionally they take one of the team members aside when they have some issues and help them go through that. That's totally fine, but the Edge of Coaches do the real stuff. release train engineers and the others, do the organizational thing and they don't bother with what's happening on the team level because they need to do the important things on the higher level. And with this attitude somehow fueled by some decisions by Scrum Alliance and other organizations like, yeah, in order to become a certified team coach or certified enterprise coach, you have to kind of prove that you're... had coached like 2000 hours or 2500 hours. But by the way, the scrum master worked. It doesn't count towards this coaching, which is totally ridiculous. So that means the misunderstanding of the role is a structural problem. Another structural problem is that the organizations that would need the most experienced scrum masters, they attract all the rookies. Brian Milner (10:16) you Andreas Schliep (10:34) because they don't even know what a good scrum master would cost like. They have those two day or even less day. I heard about a transformation at a large automobile builder in Germany. They had something like a half day class for scrum master training within the safe environment. And they wonder why they fail. They wonder why they're failing. Brian Milner (10:53) Ha Andreas Schliep (10:54) On the other hand, we have organizations, even here in Germany, they have great leadership and coaching concepts. So they develop the Scrum Masters. They have the finest Scrum Masters ever on such a high level that the teams actually don't need them because the teams also evolved by taking care and taking responsibility for themselves and paying attention to the work. So they're kind of over-coached. So like, I think it was at Rally 10 or 15 years ago. There was a period when the external rally coaches didn't get so many contracts. And so they went inside and coach all the software teams and rallies at Rally. And after three or four months, the software team said, please, please give us a timeout, give us a break. We over coach. It's just too much. We just want to do some work and maybe not get better for like a month or two before we, because it's Brian Milner (11:42) Yeah. Andreas Schliep (11:47) It's hard always to get better and even better and you're so excellent coaches, cut us some slack. So that's so, but this is the structure. So on the individual level, it's just the same as with any major shift in any kind of industry. If your current profession or your current job title doesn't fit any longer, focus on what you're good at and see that you Brian Milner (11:54) Yeah, yeah, yeah, right. Andreas Schliep (12:13) become excellent at that. So that's, it's an old formula. It's an old formula and it can be different things. So I know about some scrum trainers who go and went into software development again, because they said, actually, I'm passionate about software development. I can understand that. I have a developer background as well. So sometimes I'm not that unhappy about taking care of a website and other stuff. It's a nice distraction. But some are really great facilitators. But if they only go out with a label, agile coach, and do not let the facilitation skills and experience shine, then they might get a mis-hired. So we have great personal coaches in there. So people with various skill sets. And if you take a look at the agile coaching growth, we have Biomark, some of them others. Brian Milner (12:37) Right. Andreas Schliep (13:00) You see that it's a vast field. So you cannot expect anyone, maybe the two of us, but you cannot expect anyone to be, not even me, so anyone to be excellent in all these knowledge areas and to be such a light and catalyst in everything. So the idea is to find your own way how you can contribute best. and then collaborate with others in their fields. So for me, the most interesting areas in that field are training and facilitation. Because I think that's the main thing that agile coaches or scrum masters can shine in. Brian Milner (13:41) Yeah, I've always loved, know, Lisa Atkins has that kind of different aspects of a coaching stance. And one of the ones that she had there that I've always loved is the idea of having a signature presence. And I remember when I first kind of encountered that, was, when it kind of sunk in, it was a very freeing idea for me. Andreas Schliep (13:49) See you. Brian Milner (14:01) to, you know, kind of like you're describing there, there's so many different aspects that you could, you know, try to do and you could do well, but it's too much for any one person to do all of it. So that signature presence to me, one of the things that I really kind of took away from that was know what you're good at, right? I mean, there's something about you that you bring from your own personality and your history and and everything that's made you who you are that is unique. And when you can find what that is, then it's almost like prior to that recognition to me, I was almost even a little ashamed that that was where my strength was. And I felt like I had to make up on these other areas that I struggle with or I didn't do as well. But that concept to me, Andreas Schliep (14:47) Mm-hmm. Brian Milner (14:52) kind of help me see, no, there's something that's really unique about how you approach things. And if you recognize that, lean into it because nobody else can offer that, right? Nobody else brings that to the table because that's uniquely you. Andreas Schliep (15:06) Yeah. Yeah. I have to admit, well, we're both with Scrum Alliance and I've been with Scrum Alliance for more than 20 years now. But some of the biggest insights about Scrum and the role of Scrum Master were some things that I actually learned by looking through the Scrum.org certification parts. So just out of curiosity, I started digging into the... Professional Scrum Master Series by Scrum.psm1. Okay, PSM1 is a walking part, so that's no big deal. 50 minutes without preparation, A's are done. Okay, next thing, PSM2, was a little more chilling. Okay, there are some different concepts in the way they address Scrum. And I completely faded PSM3. So that's interesting. So I should have known that. And the point is that... Brian Milner (15:52) Huh. Yeah. Andreas Schliep (15:58) There are differences in the message and the Scrum Master and the Scrum.org framing of Scrum is far more of a leader. So they take far more responsibilities. They are much closer to a sports team coach actually, even taking care of the crew and even throwing people out of the team if necessary. Then the fluffy Scrum Master social worker thing. with no real responsibility always in the background that we appear to propagate sometimes that I even have propagated lots of times. And I see this in my own style as well. So I'm rather strong at the facilitation part and working from the side of the background of people. But sometimes I see, and I think that's a big challenge for many agile coaching scrummers out there. Brian Milner (16:32) Yeah. Andreas Schliep (16:48) When it comes to the situation where I should take the lead, I'm still reluctant when I say, okay, yeah, somehow I don't want to step under the feet of others. I want to give them room. I want to be in my facilitator stance because I love that stance and that's my personal brand or whatever. The calm way and listening to people and integrating all voices. But all of a sudden, I encounter situations where say, my voice first. So, yeah. So let's do it that way. this week, I kind of stopped the client workshop in the middle. I said, so yeah, what is that? here you booked me for the entire day, but I noticed that you're very upset about important stakeholders missing. Brian Milner (17:19) Yeah. Andreas Schliep (17:39) I also noticed that you don't see the point in reiterating some other concepts that I prepared. you could use these methods and then talk to your stakeholders, but you rather want me in this room with your stakeholders and have this discussion together. So let's just stop this now. And I offer you a gift. I will come back for another half of days. So we stop this half day. You can use your time for something else. I can use my time for something else. And then I come back, but only if you have your manager in here. So if you bring your boss, I will come for another half day and then we finish this and deal with these questions. And they were kind of impressed that I was offering them. But where's the point? I needed to change the mode. I couldn't stay and I think this is something Brian Milner (18:20) you Yeah. Andreas Schliep (18:29) which is another great opportunity for Scrum Masters or agricultural coaches to say, what if I stepped into this leadership role? Brian Milner (18:37) Yeah. Yeah, that's a great kind of approach to it. And I know we've had some similar things at Mountain Goat as well, where we've worked with some clients and you kind of show up and you start to get into the things. Or even sometimes in the kind of just pre-work calls where you're trying to arrange things and talk through what is it you want to get out of this. And you sort of get that feedback and understanding that this is really just checking a box, right? They wanna check the box that they did this, but really making the change. No, they really don't wanna make the change. They really don't wanna have to change what they do on a day-to-day basis. you kind of are, as a coach or a trainer, you kind of get to that decision point where you have to say, at what point do I call this out? At what point do I say, you know what? You're gonna waste your money. Right? mean, I can come and do this. I can take your check. I can go away, but it's not going to make any difference. And you're not ready for it yet. and, that's, that's always a really hard decision. When you get to that point, when you realize, you know what? It's not serving your needs for me to, move forward here. You know, it's, it's, you're not going to be happy with me. Andreas Schliep (19:48) Yeah. I think it's important to maintain the personal integrity. the whole point about resilience is that you kind of are able to change while you maintain your own identity. So the path that you are trying to. And this change can mean a lot of things. So if someone would tell me, you've got to stop with Scrum now because Scrum is now forbidden everywhere. I would kind of dig into the facilitation. So I joined the IAF, the International Association for Facilitators. I don't have a credential there yet, but this is something if I would go into more facilitation gigs, this would be very interesting for me. I also became a coach in the responsibility program with Christopher Avery. First of all, I think that was a nice addition to my training or to my work with leaders. But then I also discovered that this is kind of navigation aid for myself. So whenever I do something, I start with what do I want? So what do I want? How do I want the situation to evolve? What is the outcome that I want to achieve? And how am I blocking myself from that? So what is kind of my inner blocker that prevents me from getting what I want? Brian Milner (21:03) Yeah. Andreas Schliep (21:04) So I could also talk about external blockers, but these external blockers are sometimes just things on my path that I choose to say, okay, I can't go there because there's this blocker. And when I found these two things, so what do I really want and what is blocking me? I can go and make a decision. I can confront myself. And with this ability, I'm pretty sure that I'm able to respond to any kind of situation. So, and... whether I pursue the facilitator part further or whether I go into the coaching way. I love to work with groups so that just the one-on-one coaching is not so interesting for me. But these are kind of independent from what I'm doing now, but also based on what I'm doing now. So I can derive lots of good skills and insights and approaches from what I did as a scrum trainer so far, what I have done as a scrum trainer. Brian Milner (21:58) Yeah. Well, I think when I'm hearing and tell me if I'm misquoting this or saying it or misunderstanding, but it feels like there's sort of an element here that, you know, I think a lot of us sometimes, have some kind of a title that we've earned. and we, we sort of inherit from that, set of, activities or things that we feel empowered to do. based on that title. And what it sounds like I'm hearing from you is it should kind of be the reverse. You should think about what you do well and the titles may come and go. They may change the descriptors that people use to describe what you do, it might change, but what you love to do with the activity, what you're good at, that can shift and change a little bit and don't be so concerned with the title. Andreas Schliep (22:45) Yeah, so edge-hired coaches still can keep this kind of title for the tribe to identify a peer group. And I've also joined edge-hired coach camps even as a scrum trainer. because this identification is important to say, okay, I know a couple of people who have different skills or different things who are some more similar to me, but I don't think we should stick to Agile Coach as a job title and only look for Agile Coach offers. But rather go out and see what's out there, what opportunities do we see. Apply for weird stuff. So at the beginning of this year, I applied as a facilitator for United Nations volunteer program and even made an extra language proficiency exam before that because I had to kind of prove that I'm at least at level C1. for this job. I just did it because it was there because this opportunity came through the International Association for Facilitators. I just said, okay, I don't know. They didn't even throw me back. I don't have anything, but I just, I want to apply for this. I want to get this material together. I want to show that I'm potentially able to do this. I will be far too expensive with my current rate, but yeah. And I think anyone currently in the situation as an edge on coach being laid off or looking for another job should kind of step back and go through these steps. So what do I want? What are the activities that I'm really passionate about? Brian Milner (24:13) Yeah. Andreas Schliep (24:13) And the answer might be surprising. So sometimes, it's actually coding. Maybe we'll get back to the basics. Brian Milner (24:19) Yeah, yeah, you're right. I've known a lot of people or I've known several people, I guess I should say, that have kind of maybe migrated backwards. If you think of it in that way, I don't know that's backwards, but migrated to their roots a little bit more, you know, and maybe left training, but went back to doing, you know, managing software teams or even coding just because they enjoy it. And I think that's a great thing if that's... Andreas Schliep (24:41) Yeah. Brian Milner (24:45) brings them happiness, you know? Andreas Schliep (24:47) Yeah, you know, when the whole agile thing started, they came up with a little website and the website says something like, we're discovering better ways to sort fire customers or so. I don't have a probably and helping others to do it. And if even if you go back or if you go to actually start working as a developer again. You still bring the edge of spirit and you still bring the ideas and methods of collaboration. It's going to be so helpful in your environment. Especially with new technologies, AI stuff and remote work and all these things kicking in. Everything looks like it's making your work more difficult. Massive layers like even media firing developers now, not only edge of coaches. So we have... so many disruptions to deal with. And I think that, well, kind of resilient HR coaching tribe stance is helpful in whatever role you fulfill afterwards. Brian Milner (25:43) That's really good. Yeah. Well, this has been great. I really enjoyed the conversation. Sometimes you're not really quite sure where we're going to end up and where we're going to travel, but I've really enjoyed all the directions we've taken here, Andreas. So I can't thank you enough. Thank you for making time and coming on and sharing your experience and wisdom with everyone. Andreas Schliep (26:00) Mm-hmm. Yeah, was great fun and thanks for the opportunity and I hope that this will help some people find little more guidance, least a little more confidence if they don't find guidance yet. Brian Milner (26:13) Yeah, I agree. Thank you very much. Andreas Schliep (26:15) Thank you.

AI is changing the game for Agile Coaches, Scrum Masters, and Project Managers—but do AI micro-certifications from Scrum Alliance and PMI really bring value? In this episode 66, I break down their pros, cons, and real-world impact. A Deep Dive for Scrum Masters & Project Managers You'll learn:
✔️ How AI is reshaping Scrum, Agile Coaching, […] The post AI & Agile: Are Micro-Certifications Worth It? appeared first on Agile Lounge.

We're taking a critical look at the Double Diamond model, aka. Dual Track Development, aka. Dual Track Agile.This widely-adopted model might be leading leadership and/or teams astray, so we're taking some time to explore its limitations in real-world applications. From the misconception of linear progression to the crucial importance of keeping customers involved throughout the process, Brian tries to convince Om that the model needs significant rethinking!Other things we discuss are:Why the "messy middle" is where the real magic happensHow to properly involve your whole team in both discovery and deliveryThe importance of continuous customer involvementWhy organizational support is crucial for success#ProductManagement #AgileMethodology #ProductDevelopment #Leadership #ProductStrategyproduct management, agile methodology, product development, leadership, team development, double diamond, product discovery, product delivery, agile coaching, product strategy= = = = = = = = = = = =Watch on YouTubeSubscribe on YouTubeAppleSpotify= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

BONUS: A Coaching Masterclass - How Our Language Affects Our Leadership Style, And The Culture We Create, With Michelle Pauk and Victor Pena In this BONUS episode, Victor Pena and Michelle Pauk dive deep into the power of language in shaping our work as leaders, Agile Coaches, and Scrum Masters. Together, we explore how the words we use influence relationships, decisions, and the success of Agile practices. From navigating the ambiguity of language to fostering effective communication, this episode provides actionable insights to help you thrive in a constantly changing workplace. Language as a Culture Carrier “Language is how we carry culture, but without clarity, it can lead to misalignment and conflict.” Victor and Michelle discuss how language reflects and shapes workplace culture. Misaligned terminology—like “servant leader”—can create tension between teams and executives. They highlight the importance of achieving shared understanding and the role of language in fostering trust and collaboration. “Start by asking what others mean by key words—it's the first step toward alignment.” Feedforward vs. Feedback “Feedback gets us stuck in the past, while feedforward builds a path to a better future.” Drawing inspiration from Marshall Goldsmith, we discuss how focusing on future-oriented improvement (feedforward) avoids the blame game and builds positive momentum. As Agile practitioners, shifting from root cause analysis to solution-focused coaching allows teams to move forward effectively. “Ask yourself, what can we do better tomorrow instead of dwelling on what went wrong yesterday?” The Ambiguity of Language in Collaboration “Words mean different things to different people—be curious about how others see the world.” Victor and Michelle unpack how language ambiguity impacts communication and decision-making. They emphasize the need to explore the assumptions behind others' words and how Agile principles like #NoEstimates challenge traditional views on planning and work management. “When you encounter a term that seems obvious, ask: What does this mean to you?” Semiotics and the Language of Work “Symbols are the silent drivers of collaboration.” Semiotics, the study of symbols, plays a vital role in Agile practices like visual management. From story cards to team boards, symbols help teams communicate and navigate their work. The duo discusses how the language of Agile evolves through symbols and how to introduce these effectively in organizations. “Create visual symbols that align with your team's values—they'll anchor your collaboration.” Beyond the “Agile is Dead” Debate, Raising The Bar Of Our Shared Conversation “What's trying to come forward in the evolution of Agile?” While some criticize Agile as outdated, Victor and Michelle argue that its core principles—delivering value faster and improving quality—remain timeless. They explore how Agile can evolve to meet current challenges while retaining its essence. “Instead of asking if Agile is dead, ask what the next evolution looks like.” About Victor Pena and Michelle Pauk Victor Pena is an Agile Coach dedicated to helping organizations achieve business agility. With a focus on innovation, collaboration, and delivering great customer value, Victor transforms practices to ensure long-term success in a dynamic environment. You can link with Victor Pena on LinkedIn and connect with him via email at victor@vpena.com. Michelle Pauk is the founder of Streamside Coaching, helping leaders and organizations thrive through change. With over 15 years of experience in Agile environments and certifications from the International Coaching Federation, Michelle specializes in leadership development and organizational growth. You can link with Michelle Pauk on LinkedIn and connect with her at StreamsideCoaching.com.

Success as a platform PM requires both technical depth and exceptional emotional intelligence to navigate complex organizational dynamics...That goes double if you work in banking or finance!In this episode of Arguing Agile, Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando read and respond to a question from a listener who is a platform product managers at a Bank.Getting into the nitty-gritty of platform how-to's, this episode is perfect for product managers, agile coaches, and technology leaders working in traditional industries looking to modernize their approach to platform management!As industries embrace digital transformation (err... product operating model), platform product managers face unique challenges, including: How to effectively manage cross-functional relationships in siloed environmentsStrategies for prioritizing platform features that deliver organization-wide valueTips for reducing cognitive load across teamsWays to build trust and showcase value as a platform teamCreate value through standardization without weaponizing itBuild effective cross-functional relationships#ProductManagement #TeamTopologies #PlatformTeam #AgileLeadership #Banking #TechLeadership #ProductDevelopment #AgileCoaching= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Mike Bowler: How To Coach Management to Support Agile Teams  Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Mike Bowler shares his philosophy that “failure is simply feedback,” emphasizing the challenges of maintaining team cohesion after stepping away. He shares how management often unintentionally disrupts Agile progress by disbanding teams or reverting to old practices. Mike identifies a key anti-pattern: breaking teams down due to a lack of understanding from leadership. He underscores the importance of coaching management to support Agile work and provides actionable tips, such as helping teams secure autonomy and applying the same coaching techniques used with teams to management.  Self-reflection Question: How can you support management to reinforce team autonomy? [The Scrum Master Toolbox Podcast Recommends]

BONUS: The Power of TWI in Transforming Supervisory Skills and Software Leadership With Hugh Alley In this BONUS episode, we delve into how Training Within Industry (TWI) principles can revolutionize leadership and supervision, and those principles can be adapted to the software industry. Hugh Alley, industrial engineer, author of The TWI Memory Jogger, and seasoned consultant, brings invaluable insights on how adapting these timeless methods can enhance team cohesion, productivity, and job satisfaction. From Toxic Workplaces to Transformative Solutions "When I first saw supervisors shouting in the workplace, I knew there had to be a better way." Hugh's journey began in the high-stress world of manufacturing where ineffective leadership was the norm. His turning point came when he discovered TWI, which shifted a company from zero employee suggestions to implementing 2-3 improvements per week. He shares the importance of recognizing poor patterns and seeking practical solutions that lead to lasting change. "A key insight? The power of TWI isn't just in theory; it creates immediate, real-world results." The Historic Power of TWI: Lessons from World-War II "We learned that repetition is essential for true skill mastery." Hugh recounts the origins of TWI during WWII when the U.S. War Manpower Commission had to quickly upskill the workforce and develop leaders. He highlights the drastic improvement in training time for complex tasks, such as lens grinding, reduced from five years to just five days. This approach emphasized breaking tasks into micro-skills and practicing them repeatedly. "The secret to learning is practice—not just once, but deliberately and consistently." Core Managerial Responsibilities: Mission and People "If you don't look after your people, they'll leave." Hugh elaborates on two often-overlooked managerial duties: achieving the mission and caring for the team. In software projects, where meeting deadlines becomes paramount, leaders may overlook their teams' well-being. He shares a case where training in TWI's Job Relations (JR) module reduced turnover from 60% to 10%, proving that attention to people directly impacts results. "Feedback isn't optional—it's the backbone of a motivated team." The Five Essential Supervisory Skills "Getting people up to speed isn't luck; it's skill." Hugh discusses the five essential skills for supervisors outlined in TWI: giving instructions, fostering performance, improving methods, setting priorities, and listening. These skills ensure that new team members integrate smoothly and that ongoing work aligns with team goals. For software teams, he emphasizes that structured training can prevent future issues and enhance productivity. "Supervisory success is built on clear guidance and active listening." Why TWI Gets Overlooked and How to Revitalize It "We don't need heroes; we need high-functioning teams." Post-WWII, TWI lost momentum as it was seen as outdated, and the culture shifted toward individual heroics in the workplace. Hugh argues that today's teams thrive not on isolated brilliance but on collective efficiency and shared learning. "Our challenge today is to reclaim TWI's structured approach for consistent team performance." Addressing Performance Issues with TWI "Inspection isn't just watching; it's understanding and acting." Hugh explains how the Job Relations module of TWI can be adapted for software teams to address performance issues. He shares practical steps for leaders to approach these conversations constructively, improving team trust and transparency. "Proactive feedback, rooted in observation, fuels team growth." Application for Scrum Masters and Agile Leaders "Basic certifications don't cover these leadership essentials." Hugh talks about how Scrum Masters can leverage the insights from his book, The TWI Memory Jogger, to build vital supervisory skills that foster better team dynamics and output. He emphasizes the importance of continuous learning beyond basic training to handle real-world challenges effectively. "To be truly effective, Scrum Masters must master supervisory fundamentals." The Art of Listening in Leadership "Respect starts with truly hearing your team." Hugh shares a story about a colleague named Angie, illustrating how active listening can uncover underlying issues affecting performance. He discusses how TWI encourages leaders to move beyond surface-level interactions and engage meaningfully with their teams. "Listening is the gateway to trust and respect in leadership." Improving Methods: A Supervisor's Guide "Ask better questions, get better answers." For supervisors and Agile Coaches, Hugh introduces six reflective questions that improve work methods. He explains how applying these questions can enhance retrospective meetings and process improvements in software teams, reinforcing TWI's impact on continuous improvement. "Improvement begins when you challenge every assumption and ask the right questions." TWI's Influence on Team Cohesion and Values Hugh shares a success story from his book where TWI principles transformed team unity. He shows how applying these principles nurtures an environment of mutual respect and shared responsibility. "True cohesion comes from shared learning and collective effort." Hugh encourages listeners to explore TWI resources and start with practical application in their teams. For those eager to dive deeper, his books Becoming the Supervisor and The TWI Memory Jogger offer accessible entry points to mastering these crucial skills. About Hugh Alley Hugh Alley is an industrial engineer, author, and consultant specializing in continuous improvement and supervisory skills. He has led multiple manufacturing firms and trained over 1,000 front-line leaders, authoring two books on effective supervision. Based near Vancouver, Canada, Hugh supports clients across North America with practical strategies for leadership development. You can link with Hugh Alley on LinkedIn.

Agile in Hardware: Agile for Physical Products, Insights from Dainese's Helmet Project With Massimo Terzo In this Agile in Hardware episode, Agile Coach and Consultant Massimo Terzo shares the story of his experience implementing Agile methodologies for physical product development, highlighting Dainese's journey to develop an innovative motorcycle helmet. Massimo shares essential strategies and unique challenges in applying Agile to hardware, emphasizing continuous learning, collaboration, and a customer-focused mindset. Whether you're in software or hardware, this conversation offers valuable insights for anyone navigating complex product development. The Agile Journey Begins: Adapting for Dainese's Helmet Project “Dainese is a cutting-edge company, but they faced market pressures that required faster development – this helmet project was all about innovation, under intense time constraints.” Massimo provides an overview of Dainese's motorbike helmet project, an Agile transformation journey for a purely physical product – with no software involved. As Dainese faced heightened competition and urgent market deadlines, they knew they had to accelerate product development. Massimo describes how Agile's typical techniques for software, like continuous delivery, had to be redefined for hardware. Instead of delivering functional increments, they focused on incremental learning to develop elements like airflow and ventilation. Prototyping became a central strategy, allowing the team to test quickly, gather feedback, and make informed design choices in a dynamic environment. “In hardware, Agile isn't about delivering functional slices but rather about acquiring critical knowledge incrementally to guide design.” Introducing Agile to Hardware Teams: Building an Agile Mindset "Getting the right people on board was key – we needed people open to Scrum values and willing to collaborate on cross-functional teams." Massimo talks about his initial steps coaching the Dainese team, who were accustomed to a waterfall approach. He began by training the team, especially focusing on the Product Owner, to adopt an Agile mindset. With enthusiastic support from the R&D Director, Massimo led a “Lift-Off” workshop to unify team goals, map out the project, and visualize workflows through story mapping. The team started to think of “increments” as stages of understanding rather than fully-functional slices (as we would do in software), and this helped shift them towards Agile principles of continuous improvement. “Starting with a ‘Lift-Off' workshop set a foundation for collaboration and got everyone focused on a common goal.” Bridging Agile and Waterfall: Working with Supplier Constraints "Suppliers were essential in this project – we had to adapt our Agile adoption to respect lead times and certain traditional practices." Massimo highlights the complex supplier relationships in hardware development and the need for hybrid planning. Agile principles like sprint planning and incremental development were adapted to accommodate suppliers' lead times and waterfall-style deadlines. The team balanced traditional Gantt charts for high-level planning with Agile sprint cycles for flexibility, using reverse planning to align the two approaches. By including a dedicated buyer in the team, they improved communication with suppliers and maintained transparency, ensuring project timelines could be met. “Adapting Agile to work with supplier constraints meant creating a roadmap that respected both Agile flexibility and traditional lead times.” Key Success Factors for Agile in Physical Product Development “Every Agile framework should be adapted to fit the product and the context. Don't get too focused on ‘doing Agile'—focus on making your product development faster and smarter.” Massimo provides his top advice for anyone looking to apply Agile in hardware contexts. He encourages teams to draw inspiration from Agile frameworks but adapt them to their specific product needs. Breaking down complex questions into smaller, testable hypotheses, fostering cross-functional skills, and investing in fast, reliable prototyping are essential steps to stay agile. He emphasizes transparency and reducing feedback loops as core practices to make informed, timely decisions, ultimately making the entire development process more efficient. “Agile isn't a template – it's a mindset for making product development faster, leaner, and more responsive to change.” Resources for Agile Hardware Enthusiasts “Whether you're new to Agile in hardware or looking to deepen your knowledge, these resources offer essential strategies.” Massimo shares his recommended reading list for those interested in Agile for physical product development. He suggests The Agile Factory by Claudio Saurin, Scrum for Hardware by Paolo Sammicheli, and Joe Justice's Scrum Master book. He also recommends exploring agile procurement and supply chain insights from Mirko Kleiner. About Massimo Terzo Massimo Terzo is an Agile Coach and Consultant with expertise in Agile methodologies for physical product development. Over the past decade, he has guided numerous organizations, including a major car manufacturer, through complex Agile transformations. Known for his knowledge in Agile for hardware and engineering, Massimo is a frequent speaker, inspiring teams to adopt agile practices for real-world product development challenges. You can link with Massimo Terzo on LinkedIn.

If an Agile Release Train (ART) is a team of Agile teams, how do you make sure your teams are collaborating effectively? In this episode, Mohamed Zouaghi, Lean-Agile coach and transformation architect, shares his tips. Like what you hear? Connect with Mohamed on LinkedIn. Explore SAFe courses here.

As product managers and agile practitioners, we often struggle to communicate our value to management in terms they understand.In this episode, you'll learn how to better translate business value to management, make a case for additional resources, and overcome resistance to change in your organization.Join Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel as we discuss:Translating agile metrics into business valueMaking a case for additional resources in SMBsOvercoming resistance to change in organizationsBalancing new features with technical debt reductionStrategies for demonstrating ROI of agile practices#ProductManagement #AgileLeadership #BusinessValue #OrganizationalChange #TechnicalDebt= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

“Why do we do PI Planning? It's so expensive.” When a leader or manager asks that question, how do you respond? Alex Menzinsky, an SPC, RTE, and Agile Coach in Spain shares his very convincing answer in today's episode. Like what you hear? Connect with Alex on LinkedIn. Explore SAFe courses here.

In this episode, Stefano Giovannini Agile Transformation Director at Capgemini Invent, shares a story from the field about a recent PI Planning event that he and his team supported for a financial services company. He shares what they learned and what they'll do differently in the future to improve. Like what you hear? Connect with Stefano on LinkedIn. Explore SAFe courses here.

What does an ant have to do with SAFe and becoming a more effective organization? Ludvig Åhlin, Lean-Agile Coach at Swedbank and iSPCT candidate explains in today's epsiode. Like what you hear? Connect with Ludvig on LinkedIn. Explore SAFe courses here.

Dominika Bula: Tackling Resistance to Change with Effective Communication, A Scrum Master's Guide Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Dominika discusses the challenges of harmonizing tools across different teams within a project. As more teams join the project, the inconsistencies in tool usage become apparent. Dominika emphasizes starting with a discovery process to understand the current situation before proposing options for change. She shares tips on effective communication strategies, the importance of involving team leads, and how to tackle emotional objections to change. She also warns against focusing on tasks rather than end-state outcomes when defining goals for change. Self-reflection Question: How do you communicate changes in your teams, and are you focusing on outcomes or just tasks? Leave your answer in the comments, let's get this conversation started!  About Dominika Bula Dominika is an Agile Coach at SAP Signavio with a strong background in agile practices from her experiences at Oracle and Red Hat. She is passionate about Kanban and firmly believes that Agile and DevOps are the perfect combination. As a facilitator for the Women in Agile mentorship program, Dominika is dedicated to supporting and nurturing the next generation of agile leaders. You can link with Dominika Bula on LinkedIn.

As your organization progresses through an Agile transformation, how do you make SAFe—and ultimately business agility—stick? In this episode, Baptise Galea, manager of the Lean-Agile Center of Excellence (LACE) for FedEx in Europe, shares three key tips around people, communication, and culture. Like what you hear? Connect with Baptiste on LinkedIn. Explore SAFe courses here.

BONUS: The Creative Agile Coach: Jaques Smit's Lessons on Fostering Creativity in our Work and within Teams In this BONUS episode, we dive deep into the unique intersection of agile coaching and fantasy writing with Jaques Smit, an Agile Coach in the gaming industry, and master transformational coach with his passion for crafting fantasy stories infused with Positive Psychology. Join us as we explore how his dual passions inform and enhance each other, providing practical insights for both aspiring writers and agile professionals. Agile Coaching Through Storytelling "I explore ideas in agile coaching in my writing through characters and context, making complex concepts relatable and actionable to the reader." Jaques shares how his background in fantasy writing enriches his approach to agile coaching. By creating vivid characters and immersive contexts, he brings agile principles to life, allowing teams to better understand and implement them. This storytelling technique not only engages team members but also facilitates deeper comprehension and retention of agile methodologies. Deciding Which Ideas to Pursue "Fiction allows you to push ideas to the nth degree, exploring possibilities that can inspire real-world solutions." Drawing from his agile experience, Jaques discusses his method for selecting which ideas to develop further in his writing. He emphasizes the importance of iterative planning and feedback, much like agile sprints, to refine and enhance his stories. By focusing on one key idea per book and continuously improving based on reader feedback, he ensures that each narrative remains compelling and impactful. Gathering Feedback for Writing Projects "Understanding your target audience is crucial – you need to know your reader better than they know themselves." Jaques outlines his strategies for collecting and utilizing feedback to shape his writing projects. From selecting alpha readers to conducting in-depth conversations, he highlights the importance of targeted feedback in refining his stories. By defining the "value" of his books and aligning them with his readers' needs, Jaques ensures that his work resonates deeply and meets the expectations of his audience. Experimenting with Story Ideas "Character sketches and story outlines are invaluable tools for testing different ideas before committing to a full project." Reflecting on his early writing experiences, Jaques shares how experimenting with various story and topic ideas has been pivotal in his development as an author. He discusses the use of character and story sketches to explore different directions and gather feedback, enabling him to pivot and adapt his narratives based on what resonates most with his readers. From these stories shared by Jaques, we learn how the same principles can be applied in Product Development. Using Storytelling to Lead Change "Incorporating a coach into the book creates real coaching conversations that mirror transformative leadership practices." Jaques explains how he integrates his coaching expertise into his storytelling to illustrate effective leadership and transformational change. By embedding coaching dialogues within his narratives, he provides readers with practical examples of how to navigate challenges and foster growth, both in fictional settings and real-life scenarios. The Value of Fiction in Learning "Reading fantasy and sci-fi allows you to explore problems from a safe distance, offering a stress holiday while fostering creative solutions." Highlighting the benefits of fiction, Jaques discusses how genres like fantasy and science fiction can serve as powerful tools for learning and problem-solving. By presenting challenges and solutions in imaginative contexts, these stories encourage readers to think outside the box and apply creative thinking to their own professional and personal lives. Maintaining Momentum to Finish a Book "Focusing on early adopters and serving their needs provides the motivation and evidence needed to complete a book." Jaques shares his strategies for staying motivated and ensuring the completion of his writing projects. By engaging with his early adopters and continuously seeking their input, he maintains a clear direction and purpose, which helps him overcome distractions and challenges along the way. In Product Development, we can learn from Jaques' story and apply some of the same ideas when developing products. Writing Principles Applicable to Software Development "The principles of iterative improvement and feedback loops in writing are directly transferable to agile software development." Drawing parallels between writing and software development, Jaques emphasizes how practices like iterative drafting and continuous feedback can enhance both creative and technical projects. His insights reveal how the disciplined approach of writing can inform more effective and responsive software development processes. Overcoming Writing Challenges "Embracing challenges as opportunities to grow strengthens both your writing and your agile practices." Jaques discusses common obstacles writers face and how adopting an agile mindset can help overcome them. By viewing challenges as chances to iterate and improve, he maintains momentum and ensures consistent progress toward his writing goals. Closing Thoughts: The Synergy of Coaching and Writing "Integrating coaching techniques into storytelling not only enriches the narrative but also empowers readers to implement positive changes in their lives." In his closing remarks, Jaques reflects on the powerful synergy between his coaching and writing endeavors. He underscores the importance of blending practical coaching strategies with engaging storytelling to create meaningful and transformative experiences for his audience. About Jaques Smit Jaques Smit was born in Rundu, Namibia, and lives with his family in Wellington, New Zealand. As a games Agile Coach and master transformational coach, he writes about fantasy laced with Positive Psychology, aspiring to create compelling stories that touch the reader. You can link with Jaques Smit on LinkedIn.

“I had a bet with some folks during an engagement a couple of years ago … that if I ever say ‘SAFe says' then I have to do 10 burpees. That's the rule because it's not about dogma. It's about how can we facilitate conversations and find different ways to explore things.” In this episode, Adam talks to Tim Jackson, SPCT and Agile coach, who actually learned about Agile and product management from being in a band. The two discuss topics including why it's important to be pragmatic when implementing frameworks like SAFe, the value of effective discovery to understand the real problems and goals before jumping into a solution, and the distinction between consulting and coaching and how to be aware of your own limitations. Like what you hear? Connect with Tim on LinkedIn. Explore SAFe courses here.

In this episode, Lyssa joined Shahin to delve into the evolving landscape of leadership and Agile coaching, offering valuable insights and resources. She highlights the skills essential for thriving in an increasingly uncertain world and discusses her efforts to elevate leadership consciousness to address complex global challenges. Topics Covered: Importance of Adaptive Skills: Lyssa emphasizes the need for professionals to develop the ability to adapt to change, work creatively, and collaborate effectively, rather than focusing solely on technical skills. Leadership and Mental Complexity: The conversation explores how leaders can enhance their mental complexity to better navigate the complexities of today's world, making decisions that benefit their organizations and the broader ecosystem. Elevate Change: Lyssa shares her thoughts on the concept of "elevating change," emphasizing that change should not be feared but embraced as an opportunity for growth and innovation. Planetary Challenges: Lyssa discusses the critical role of conscious leadership in addressing global issues such as climate change, mass migration, and societal instability. Collaboration with Frederic Laloux: She introduces "The Week," a program developed by Frederic Laloux that brings people together to confront the realities of our species' challenges and inspires action towards positive change. Agile Community's Potential Impact: Lyssa highlights the potential for the Agile community to be a force for good by applying Agile principles to global challenges and collaborating with others to create meaningful change. Recommended Books: The Age of Thrivability by Michelle Holliday Regenerative Leadership by Laura Storm and Giles Hutchins Personal and Professional Growth: Lyssa reflects on her journey of continuously evolving her mindset and learning from others, particularly in how to apply natural world principles to business and leadership. Contact and Resources: Lyssa can be reached through her website, LyssaAdkins.com, where listeners can find more information about her work and initiatives. People Mentioned: Frederic Laloux: Author of Reinventing Organizations and creator of "The Week," a program that encourages deep reflection and action on global challenges. Michelle Holliday: Author of The Age of Thrivability, a book focused on aligning business practices with natural world principles. Laura Storm: Co-author of Regenerative Leadership, a book that explores how to lead organizations by drawing inspiration from the natural world. Giles Hutchins: Co-author of Regenerative Leadership, who collaborates with Laura Storm in exploring sustainable and regenerative practices in leadership. Check out Elevate Change Training & Events Follow us: Visit us at http://www.leanonagile.com Twitter: http://twitter.com/Elevate_Change LinkedIn: https://www.linkedin.com/company/ElevateChange

What happens POST Agile Coaching? In future, the agile coach becomes a delivery leader, moving from cheering at the sidelines to playing an active role in execution, with delivery accountability. The idea that a Scrum team can be self-organizing and act in a silo is long-dead. The World is too complex for that. No single team knows everything about the business, the customer, the regulatory environment and the technology environment in which they work. It's why we have all the departments we do in organizations. The best teams know how to navigate necessary complexity and produce results together. This ability to navigate is where the future of the agile coach lies. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/

Esther Schmit: The Power of a Positive Product Owner in Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Power of a Positive Product Owner in Agile Teams In this segment, Esther shares an inspiring story about a Product Owner who truly excelled in his role. This PO was a student who brought enthusiasm, a willingness to learn, and a supportive attitude to the team. Esther discusses how his positive energy and eagerness to help had a ripple effect, boosting the team's morale and performance.  The Bad Product Owner: Customer First, How to Avoid PO's from Focusing on Technical Details In this segment, Esther shares how Product Owners who come from a technical background can become micro-managers for the team. She explains how these POs can sometimes get too involved in technical decisions, which can negatively affect the team's autonomy and effectiveness. Esther also shares tips on how Scrum Masters can help Product Owners can shift their focus from technical details to customer goals and business outcomes.    [IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We've put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO's collaborate.   About Esther Schmit Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit. You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Esther Schmit: Setting and Achieving Goals with an Agile Approach to the Scrum Master Role Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to defining Scrum Master success, Esther talks about the importance of setting personal goals and regularly checking in on them. She offers practical tips, such as defining your own success criteria, making your goals visible, and asking for feedback from teams and stakeholders. Esther also talks about the value of reflecting on each ceremony and how you can use metrics like Return on Time Invested (ROTI) to gauge effectiveness.  Featured Retrospective Format for the Week: Story Cubes Retrospective When it comes to retrospectives, Esther believes that varying retrospective formats helps to keep team members engaged. She shares practical tips, such as using Story Cubes and encouraging team members to talk about themselves to build better relationships.    [IMAGE HERE] Retrospectives, planning sessions, vision workshops, we are continuously helping teams learn about how to collaborate in practice! In this Actionable Agile Tools book, Jeff Campbell shares some of the tools he's learned over a decade of coaching Agile Teams. The pragmatic coaching book you need, right now! Buy Actionable Agile Tools on Amazon, or directly from the author, and supercharge your facilitation toolbox!    About Esther Schmit Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit. You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

The Future of Agile Coaching Agile delivery has conquered the world. Agile is everywhere. The industry dinosaurs have introduced Agile over the years. Public organizations have Scrum teams. It's omnipresent. Many active in the Agile space have discussed we have reached a saturation point. “Everyone” is doing it, so we should expect a decline in demand to introduce people to Agile. That doesn't mean Agile Coaching will become less relevant. On the contrary, introducing Agile is only one step towards effectiveness in creating value. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/

Esther Schmit: Tips for Effective SAFe Implementation, Even if Teams are Already Using Agile Processes Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we discuss scaling in Agile, and the challenges of transitioning teams from Scrum or other team-level Agile processes, to SAFe (Scaled Agile Framework). Esther describes common anti-patterns and resistance to change. She also shares insights on how to support teams, managers, and Scrum Masters through Agile coaching and other support groups, like community of practice.    [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.   About Esther Schmit Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit. You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Join Brian and John Barratt as they delve into the current state of the agile industry, exploring the impact of economic downturns on agile coaches and Scrum Masters, and discover innovative strategies to navigate these challenging times. Overview In this episode, Brian and John Barratt dissect the current state of the agile industry, focusing on the effects of economic downturns on agile coaches and scrum masters. They discuss the reasons behind organizational layoffs and cost-cutting measures, emphasizing the need for innovation to thrive during challenging periods. The conversation shifts to redefining the roles of scrum masters and agile coaches, highlighting the importance of delivering value and outcomes rather than merely facilitating meetings. John introduces two essential resources—the Agile Coaching Growth Wheel and the Agile Coaching Code of Ethics—to support agile practitioners in their professional development. The episode concludes with a discussion on the significance of mentorship and continuous improvement within the agile community. Tune in for invaluable insights and practical tools to enhance your agile journey. Listen Now to Discover: [1:08] - Brian welcomes Certified Scrum Trainer®, Certified Team Coach®, & Certified Enterprise Coach®, and host of the Clean At Work podcast, John Barratt. [4:42] - John reveals the core issues behind struggling organizations and shares how innovation can allow an organization to thrive during challenging times. [5:50] - Brian and John analyze the impact of economic downturns on organizations and agility, offering strategies to navigate these challenging times successfully. [10:04] - Brian and John explore the role of Scrum and Agile in an economic downturn. [16:08] - Join Brian and the Mountain Goat Software team for not only a Certified ScrumMaster® class but a full year of membership, learning, and support from Mike Cohn, Brian, and the Agile Mentors Community. You don’t have to lead alone. [17:09] - Brian poses an opportunity to expand the definition of done of Scrum leadership. [19:43] - John introduces the Agile Coaching Growth Wheel and the Agile Coaching Code of Ethics as powerful resources to help Agile practitioners and leaders enhance their skills and progress in their development. [23:42] - John shares the tool of Agile Scoping, based on From Contempt to Curiosity by Caitlin Walker, to lean into Scrum success within an organization. [32:25] - Brian shares a big thank you to John for joining him on the show. [33:04] - We invite you to share this episode with a friend and subscribe to the Agile Mentors Podcast. [33:57] - Do you have feedback or a great idea for an episode of the show? Great! Just send us an email. [34:16] - If you’d like to continue this discussion, join the Agile Mentors Community. You get a year of free membership into that site by taking any class with Mountain Goat Software. We'd love to see you in one of Mountain Goat Software's classes, you can find the schedule here. References and resources mentioned in the show: John Barratt Clean At Work podcast Scrum Events Meetup #93: The Rise of Human Skills and Agile Acumen with Evan Leyburn The Agile Army - John Barratt Agile Coaching Growth Wheel Agile Coaching Code of Ethics Agile Scoping From Contempt to Curiosity by Caitlin Walker Agile 2024 - The European Experience - Manchester Agile Coach Camp UK Certified ScrumMaster® Training and Scrum Certification Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Mountain Goat Software Certified Scrum and Agile Training Schedule Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. John Barratt is a Certified Enterprise Coach® (CEC) and Certified Scrum Trainer® (CST), passionate about helping individuals, teams, and organizations achieve their best through agile coaching approaches. With a background in the military and a keen interest in systemic modeling, John constantly seeks new ideas and innovations to support organizational resilience and agility. Auto-generated Transcript: Brian (00:00) Welcome in Agile Mentors. We are here for another episode of the Agile Mentors podcast. I am with you as always, Brian Milner, and with me today, I have a good friend of mine that I've been trying to get on the show for a while. Mr. John Barrett is with us. Welcome in, John. John Barratt (00:14) Thank you for having me Brian. It's been a while. We've been trying. We're here today. I'm really pleased. Brian (00:18) Yeah, very, very excited. John and I have seen each other at conferences for years. We've crossed paths. And I kind of jokingly said to him, I'm threatening to have a conversation with you not at a conference at some point. And that was kind of how we started this. For those who aren't familiar with John and his work, John works with a company called Agile Affinity. John Barratt (00:34) Hahaha! Brian (00:43) He is a certified Scrum trainer, a certified team coach, and certified enterprise coach. So he has the holy trifecta of Scrum Alliance certifications there from the guide community. He's a coach and trainer. Couple of interesting things. First of all, we'll talk a little bit about this, but John has his own podcast called the Clean at Work podcast that we can talk about here a little bit. But another interesting thing that he told me before, I didn't realize this, but John actually started in the military. So do you want to say anything about that? How long were you in the military? John Barratt (01:19) Yeah, so I was in the military for six years, joined accidentally when I was 18. So I went into the career office with a friend who was joining. And they were like, you're a bright lad, you can earn all of this money. So it was either go to university and getting lots of debt or join the army, get lots of training and get paid and see the world. So no thoughts of joining before that day accidentally joined. Did six years including a tour of Iraq. And the important thing about that for me is when I left, I felt really isolated. So Army is all about team, right? Team focus. Left the Army, was in IT, and it felt totally different. People were there stabbing me in the back, not supporting me. And then I found this thing called Agile, which was about teams again. And this thing called Scrum, where it was a team game. I was like, this is what I've been missing. Where's this been for the last two years since I left the army? And the rest is history. I did do a keynote at Central Agile Spain. I'm not sure what year, but it is on YouTube for anyone who's interested in hearing more about how the army is actually rather agile in my humble opinion. Brian (02:22) Yeah. That's awesome. We'll find that and put that in the show notes here. So if people are interested in finding that, they can go and watch that. John Barratt (02:45) Yeah, we'll have to dust it out of the archives. Brian (02:48) Well, yeah, yeah, I'm sure we can find it. But we were talking before this about our topic and I think this is going to be a topic that's interesting to a lot of people. Really, really kind of diving into the state of the industry right now and what we're seeing as far as the economy in the agile industry. You know, there's there's several organizations that have laid people off You know, there's there's less demand at the moment in the coaching kind of realm So kind of what's behind that the the shifts and you know What might be driving this kind of thing? So I know John you got some opinions on this. So let us have it John Barratt (03:18) Mm -hmm. Yeah, so I don't want to talk too much about the global economics. I don't pretend to be an expert on why we're seeing a recession. We can talk about, you know, COVID and the cost of that and also the war in Ukraine and, you know, all of the pain and suffering that that's caused much more than, you know, what we're seeing, which is, you know, a few people being laid off. So I don't want to go into that. But what I do want to really explore is, so if an organization is struggling, there's two elements. for that. Do they try and cut back as much cost as possible or do they try and innovate themselves out of that recession? Do they try and do something different and in a unique way? Unfortunately what I'm seeing a lot of is the first one which is cut back, reduce cost as much as possible and that's to the detriment of the the Scrim masses and and agile coaches that we see and I'm going to talk a little bit why they are the ones that often are in danger in a minute. Instead of where they should go, which my bias opinion should go, right? What I'm trying to do in the company that I run is to actually lean into that as an opportunity and try and innovate and see, well, what is possible in this new, exciting world that we're perhaps moving into? Where do we need to go when organizations are struggling? What are the opportunities, an example, AI that we've seen and what difference will that make in the next few years? I mean, who knows? Brian (05:14) Yeah, yeah, I think it's fascinating and you know, there's something I've talked about with some friends for several years and that is that I think there's sort of a, boy, I don't know how deep we want to go on this, but you know, you have a lot of executives now that get hired to come into a company and it's gamesmanship because the idea is I've got to increase our... our stock price by however many percentage points. And my bonus is tied to that. The more I can increase it, the more I get a bonus. Well, it's kind of like if you go to a team and tell them, hey, can you do more story points? They can certainly game that and all of a sudden have more story points. Well, the same thing with a short -term kind of executive. If you're in an organization and you're only going to be there for a couple of years, And you know your site is, if I can raise it three percentage points, I get a bonus. Well, there's a lot of easy cuts I can make that all of a sudden I've gone up three percentage points. But the long term of that company has not benefited. It's only the short term. And it just feels like, I don't know if it's a day trader thing, if that's really why this is kind of becoming more prevalent or not. But it seems like investing is kind of more of the short term. Now, and it used to be when you buy a stock, you'd buy it for 10, 20 years because you believed in that company and you expected to pay off over the long run. There's still a little of that, but it seems much more short -sighted. And I think that's trickled down to our, like I said, I don't know how deep we want to get on this. I think that's trickled down to our executives. And I think from the executive, that's trickled down to the employees. And that's really affected how... John Barratt (06:41) Mm -hmm. Brian (07:06) you know, when we've had layoffs and we've had downturns in the economy that just, hey, this is an easy way for us to show an increase in profits. John Barratt (07:15) Yeah, I think that's a really good point. It reminds me of Craig Lammon's laws, structure leads culture. And when we talk about structure, we don't ever just mean the hierarchy, we mean the bonus system, how people are rewarded and paid and all of those things. And so if you're rewarding shortism by giving these execs bonuses based on Brian (07:34) Yeah. John Barratt (07:41) profit for this year or as you said stock increase by 3 % then they will cut costs because what looks good for short term and for stocks is to have the minimum operational expense possible right if they can keep that as low as possible then that looks like a solid company because they're keeping controlling costs they talk about and and If they're working on margins and profits start to go down, which is what we're seeing as a trend at least UK, US, I can't say if it's completely global, but it seems like a large percent of the company and the organizations are going in that way, then what they do is to keep their margins so that they get their bonus is they start to reduce that, right? Because they need to keep that buffer. If they were to do what I'm suggesting, which is to lean into that and perhaps spend a little bit, spend some money to make some money, or at least keep it lying and try some innovative stuff, then that's high risk for them. Hmm. Brian (08:50) Yeah. Yeah, I've seen things before that have said that when there is economic downturns, that their evidence shows that the companies that invest more during the economic downturns actually end up increasing their positions to a much greater extent when the downturn starts to turn around because... John Barratt (09:02) Mm -hmm. Brian (09:14) they haven't just set idle or they haven't tried to reduce, they've tried to invest and now they're positioned to really take advantage of it once the economy starts flowing again. I'm not like you, I'm no economic expert, I'm no economist. So I don't know all the ins and outs of what's causing that. But it certainly has caused pain in our sector. And I think a lot of sectors, because I have I know lots of people who have gone through layoffs, not just in the tech industry recently. So I guess kind of the question that I ask about this as far as the agile community is concerned is, if we were delivering value, right? If it was undeniable that what we were doing was increasing profits, increasing value to our customers, I think that would make it a lot. harder for these kind of layoffs to happen. So I don't want to entirely say, hey, it's bad leadership, right? I think we have to take ownership a little bit. John Barratt (10:23) Yeah, and I'm going to say something I think is quite controversial here, which I actually blame servant leadership for this. So I know in the latest version of the Scrum Guide, we use the word true leadership, but I still like the word servant leadership. And I've actually changed my mindset and how I teach these things over the last few years because of this, because we've started to see this trend. Brian (10:28) Go for it. All right. John Barratt (10:51) And I've seen it in organizations where I've worked, I've left one year later, and then they've made all the agile coaches redundant. And I think it's down to how we use and perceive servant leadership. So historically, I was always, you know, Scrum Master or Agile Coach is the great person in the background. They let everyone else take the credit. They're there to help and support the team and to do all of that stuff, which is great, right? until someone with a balance sheet comes along and goes, what are all these scrum masters who aren't delivering any value, right? They're an overhead. They're seen as an overhead. Not delivering any value. No one can even tell me what value they've created. These developers over here, they're doing great. And the product owner is really maximizing the value of this product. But these scrum masters, they don't add any value. Because that's what we told them to do, right? We taught them to... Brian (11:29) Yeah. John Barratt (11:49) give everyone else the credit and serve everyone else and be in the background. So I think we've got a lot to blame, Brian, as trainers for, well, I don't know how you've taught it in the past, but I feel a little bit guilty. Don't worry, I've got the answer, but I just want to hear from you, what you, where you are with that one. Brian (12:04) No, no, no, no. Yeah. I'll tell you my opinion and you'll tell me if I'm correct or not. Yeah, no, I agree. I definitely think that's part of it. But maybe this will be a little controversial. I kind of spoke about this recently at the Scrum Gathering in my talk. In the trend that we've seen, John Barratt (12:15) Yeah! Brian (12:40) that I kind of talk about the diminishing of the perception of value of the Scrum Master. And I think that there's kind of multiple parts to that. I think part of it could be, hey, leadership doesn't really understand the value. But I think that there is a secondary part of that, that they're not seeing the value. And if they're not seeing the value, then I think that that's John Barratt (12:48) Mm -hmm. Mm -hmm. Brian (13:08) that rest on us. I think that we have to partly do a better job of helping them to understand it, but partly doing a better job of delivering it. And again, don't want to get too controversial here, but in our industry, in our training industry, You know, we've done lots of two day classes. We've done lots of things where we get people out the door and then they're in place and they're doing things. And the follow -up, you and I both know the follow -up is so important. You can't just take a two day class and then you're set for life. It's two days, but that's a kickoff and you got to continue that. and if I, if I take a two day class and I kind of slide backwards a little bit from that class and I get in and I'm a scrum master, there's, John Barratt (13:43) Mm -hmm. Yeah. Brian (14:01) Unfortunately, I think there's a lot of scrum masters out there who see their job as meeting scheduler. I'm here to schedule meetings, and that's the value I bring. Well, I can't blame a leader for letting that person go, because anybody can schedule meetings. It doesn't really take a lot of skill to do that. John Barratt (14:08) Mm -hmm. Yeah. Brian (14:26) The skills that we should be adding are those soft skills, the conflict resolution and understanding the personality types that make up our team. And essentially what I talked about in my talk was that first phrase of the Agile Manifesto, individuals and interactions over processes and tools. It's about individuals and interactions. We have to know the people that make up our team, not every team in the world, but our team. And we have to know. how they work best together. And I think people who do that, there's enormous value for that. So I would propose to you there's a shared blame, right? I think there's a blame there that we need to do a better job of showing the executives, but we also need to do a better job of actually providing value for the executives. John Barratt (14:58) Mm -hmm. Yeah. Yeah, yeah, I'm just, I was just, you know, I'm new to running CSMs and things like that. And one of the things I've brought in is a follow -up session. So, you know, a month after the training, they can have 30 minutes and we can talk about stuff. And that's really where you appreciate that the CSM isn't enough, right, to be a Scrum Master because you... There's only so much you can do, but the thing that always lacks, at least I haven't managed to perfect it yet, is those soft skills, right, which are the things that are important because you can't cover that in half an hour, an hour, right? All of those things are a full one, two, well, I'm being generous, just touching the sides with a one, two day course in some of those. And it's good to see the Scrim Alliance moving into some of those, you know, competency based or what they call skills based. courses where we can go a bit deeper into those key things. Because they're talking about, well, how can I do this? And in my head, it's obvious, but it's clearly not. So there's a huge gap between putting someone on a two -day course and thinking they can be a scrum master. And we do see a lot of bad scrum masters in the industry. And it certainly does cost everyone, even the good ones, some credibility. Right? Because... And if there's more ones, and it's not bad because they're bad people or trying to do a bad job, it's just that they haven't been equipped to do the job, right? Yeah, it's as simple as that. Brian (17:03) Yeah. At one of the tables I was at at the recent guide retreat at the Scrum gathering, we were having a discussion around this. And one of the things that kind of struck me as that was going on was, you know what it sounds like? It sounds like we don't have a stringent enough definition of done. Like when we think about someone who's you're now ready to be a Scrum master, well, that definition of done right now is a two day class. Right? And. John Barratt (17:22) Mm -hmm. Brian (17:32) I think we have to put in the expectation that, no, this is a component of that definition of done, but there's actually more that you need in order to, you know, this is an important role. This is somebody who is shepherding and guiding a team to be successful in this. So if someone's not qualified in doing that, it's no wonder that we see a bunch of bad scum out there because the person leading it isn't qualified, you know? John Barratt (17:38) Hmm. Yeah, and actually, I was just thinking an apprenticeship approach would be a much better idea, right, for this type of work. I often give the metaphor in my classes that agile coaching is a craft, Scrum Mastery is a craft. And imagine you're a carpenter, you don't get better at being a carpenter by reading lots of theory about good joints and all of this stuff. You know, you pick up a few things, you get better at Scrum Mastery or agile coaching. Brian (18:07) Yeah. John Barratt (18:29) by working and getting feedback. Our work is with the people, right? And people are a lot more complex than would, so we have to do even more of it to get any good. And of course, in carpentry, you wouldn't think about, we'll do a two -day training course. You would do an apprenticeship, right? And they do it for years before they become like a master carpenter. Yet we have scrimmasters after two days. Brian (18:58) Yeah. Yeah, no, I completely agree. And for the organization, I know when you've seen organizations that have sort of that layer, that hierarchy of we have Scrum Masters, but we have coaches, and we have enterprise coaches. When you have that kind of structure where you can have the phrase we use as mentor and be mentored. And if you can be in that place where you mentor others and you're also being mentored, John Barratt (19:21) Mm -hmm. Brian (19:28) That I think is really key to reaching the next level, to being able to kind of grow into what it is that you want to become in this industry. John Barratt (19:39) Yeah, I mean, I can't solve that problem very easily myself. You know, we've got a certified team coach and enterprise coach in the Scrim Alliance. It needs to be a bit more of a gap, I think, between that and CSPSM and we'll see what comes out in the next few years. But there is a couple of resources that I have worked on to try and help with this. So I've been on a mission to try and professionalize the world of agile coaching for at least five years. And the two things that I've found that have helped most people, is something called the Agile Coaching Growth Wheel, which you may have heard of. We'll put the link in the chat to that, which has kind of all of the competencies that we think you need in Agile Coaching, which is the set of competencies that a Scrum Master needs. So not Agile Coach, Agile Coaching, Scrum Master, Agile Coach, or any, you know, job title could be anything, right? It doesn't really matter. So that's a really useful tool. gives you all the areas, but it also gives you guidance, like a one to five guidance that almost uses the apprenticeship type thing. I can't remember all the levels, I think it uses like the Drift for scale, but it says at level one, you should be able to do these sorts of things. At level two, you should be able to do these sorts of things. And that gives people at least a starting point. You don't know what you don't know, right? Brian (20:58) Right. No, I think that's awesome. And we definitely will put that in our links and make sure that people can find that. Yeah, you're right. That kind of apprenticeship idea, I know that I could not have gotten to where I am without the mentors I've had. John Barratt (21:15) Mmm. Brian (21:18) And it's people who have, for no benefit of their own, have taken their own time to say, I'm going to invest time in this person and help them reach the next level. And I've tried to carry that forward as I've grown in this career as well, because I think it's important. I think we have to help the next group that's coming along. Yeah. John Barratt (21:44) Mm -hmm. I was thinking becoming a CST is almost like that apprenticeship type system, right? Where you have to do the co -trains with different people. They're like mentors, right? Different diversity, different types and groups. And you learn, both people learn from doing the co -train. And I think personally, it'd be a shame if they ever... Brian (21:54) Yeah. John Barratt (22:16) remove that concept because I think it's the closest we've got to an apprenticeship. Brian (22:21) Yeah. Yeah, and it works, right? I mean, I think that it does a good job of getting people to the level they need to be. There's still a lot, I mean, that doesn't do it all on its own, but it is, you know, I think anyone who's been through it, I think you would probably agree with this as well, is, you know, that was a foundational part of becoming a CST for me, is being able to observe and watch others and learn from them and... get feedback on how I was doing it. So I think you're right. That could be a very intriguing addition if there was someone who kind of incorporated that into the process. And I think that would give organizations kind of a confidence to say, I can trust this person. John Barratt (23:10) Which is what we really want with the CCCTCs, right? It's that stamp. I can trust that person. Second tool I wanted to highlight was the Agile Coaching Code of Ethics. So this was an initiative we did with the Agile Alliance. And the beauty of when we created this code of ethics, it was for people who were just starting out as well as experienced professionals. So you can read through that and that's kind of your rule sheet of Brian (23:25) Yeah. John Barratt (23:40) I'm new to this. This is the minimum standard we expect from a Scrum Master or an Agile coach in this industry. Because you don't know what you don't know again. But we've tried to make it as simple as possible. A simple list of these are the things you should definitely do if you want to be ethical in your work. Brian (24:00) Yeah. Yeah, that's a good resource as well. And we'll make sure we have that linked. Was there another resource as well that you wanted to mention, or is it just those two? John Barratt (24:12) So it's the Agile Coaching Growth Wheel and the Agile Coaching Code of Ethics. So we've talked a lot about the problem of where we're at, and we've given a couple of pointers. I wanted to talk a little bit about how I've changed my direction from this original kind of servant leadership type focus, which seems to be having some... Brian (24:36) Yeah. John Barratt (24:40) traction and benefit and value to people. And it's a couple of tools combined. So I created something a couple of years ago called Agile Scoping, which was based on Clean Scoping. So Clean Scoping is something that Caitlin Walker created based on Clean Language around how she scoped out a new piece of work. If you want to know more, then I highly recommend her book from Content Curiosity. Brian (24:44) Awesome. John Barratt (25:10) Bit biased, but one of the best books I've ever read. Not an agile book at all, but just a truly incredible story about how she's used clean language and something we call systemic modeling, which is using clean language in groups, with youths that have been kicked out of school, for example, and how they went from all individuals to suddenly kind of helping and supporting and understanding each other. Brian (25:31) Hmm, yeah. John Barratt (25:40) So great book. But anyway, Agile Scoping was based on that and it starts off with a discovery phase. We call that initial scoping, which is setting out kind of, is this work set up for success? So is the person in charge actually got enough influence over the system to actually make any change? So if you are doing Scrum. Do they have permission to actually change the structure into something that is actually going to help Scrum succeed? Have they tried different things before? And also this thing called congruency. So it's what they're saying aligned to what they're doing. So asking for those examples of, okay, you're saying that this, have you tried that before? Those sort of things. Very high level, just checking it out. And you can do that in an interview as well. So this isn't just for an external person. I always think that interviews should be two -way, right? It's not just a one -way thing. I want to check that if I'm signing up 40 hours a week or however many, that this is an organization that actually wants to be agile. I mean, I always put my hand out to the people on my training and people I meet at conferences where they're really struggling, right? And it's a really hard environment. And I always think, wow, you've got way more patience than I have. I really respect that. but my patients' levels are very low. So if I'm going to work with a client, I need to have a feeling that they can work at a pace, right? Brian (27:20) Yeah, right. Right. John Barratt (27:21) So that's level one and that's fine. Then we do an organizational scoping phase where you work with as many people as possible. You're looking at the problems that the organization says they've got, what the culture is now, where they want it to be, running some workshops, finding out what's happening. And again, we call it scoping because you can scope it to the level that you've been brought into. So if you're a Scrum Master working with one team and it's... One product owner, small product, that's fine. That's your scope if it's a whole organization, much wider. At the end of that, you create a coaching plan with the organization. So you have a session and you agree up to four outcomes is what I've found. So we move into outcome -based approach. So even if you skip all of the other stuff, what I would say is move away from any output thinking. As a scrum -rosterer, Brian (28:10) Yeah. John Barratt (28:18) even if it's just in your yearly appraisal, make it clear these are the outcomes that we're looking for. And these are more business related outcomes or things that are going to actually make a difference to the organization. So it could be things like make more money for the organization, could be increase employee engagement, increase customer engagement, number of active users in your mobile app, whatever those are. But they're nothing to really do with Agile, they're to do with... Brian (28:42) Yeah. John Barratt (28:47) that the organization wants to set. Those go into a coaching plan. We have a coaching agreement canvas that you can use to put all of that in. And then it's really clear, like these are the things that I'm going to help and support you with as a Scrim Master or Agile coach. There's a bit more risk, right? Because if you don't meet them, then you've got to have a conversation, but at least then it's visible, right? These are what I'm saying I'm going to help with. This is what you've said you want help with. And now we're going to do a number of experiments to try and get there. And that's where we get into that continuous improvement cycle of trying to involve, adapt, inspect, work on all of those things that are happening within your team, within your department, within your organization, depending on where your scope is, constantly evolving and looking at. where we're at. We might have some lead -in indicators as well, perhaps in there to help us cycle time, lead time, throughput. Those can be useful, but really we're looking at end value and we're measuring our performance of a Scrum Master Agile Coach based on the value being given. We're not letting the product owner take all of that praise and credit. Of course, we don't want to be too arrogant and go too far the other way. It's a team effort. but we're at least putting our, you know, more, I think skin in the game is the thing. What I've seen in the past is, you know, bit of a puppy dog type thing, Scrum Master, ooh, shiny over here, great, shiny over there, no, skin in the game, this is a partnership, and we're gonna work on this together. Sorry, I spoke for a long time, though. Brian (30:16) Yeah. Love that. No, no, no. I love that. You were saying great stuff. And I mean, I love the bit about outcome -based kind of approaches to it. I think that's really, really important. I've always thought, you know, like the performance, I'm always really hesitant about performance -based kind of metrics. And I always want to shift more to output outcome -based kind of metrics, not output. And I think that because that's, You're right. A business doesn't care how agile we are. A business cares if we're increasing our bottom line, if we're increasing our membership, all the business goals that you might have. That's what they care about. And agile -ism means to that. John Barratt (31:17) Yeah, I have a big shiver when teams have like agile maturity models. Like the word maturity, first of all, like if I say to you, Brian, you're immature, Brian. You know, that's just like, why would you do that? And also if I, you know, it's many people have said agile is never the goal, right? We're never trying to be agile for agile sake. We're doing it to help organizations and, you know. Brian (31:23) Ha ha ha. John Barratt (31:44) Therefore, why would you want to know how mature a team is when that's not actually that important, right? Could be a very leading indicator, perhaps, of where you're trying to get to, but it scares me when I see those sort of things. Brian (32:04) Yeah, this is great. This is great stuff. And there's so I mean, from what you've said, there's so many good links that we're going to be able to put in our show notes for this. We'll also, by the way, make sure that people can get in touch with you, John, if they want to follow up and learn more individually from you, because that's always really important here as well. And I know it's conference season. There's a lot of conferences going on. And you were telling me you're going to be at the Europe. John Barratt (32:12) Mm -hmm. Brian (32:33) Agile 24 conference, right? John Barratt (32:36) Yeah, so I've decided to do my part for the environment and not fly out to America for the third time this year. So I'm going to be in the Agile Alliance Manchester in July. I'm doing two sessions there. One looking at product refinement using clean language and the other one how to help and support self -managing teams with Caitlin herself. So if you like the idea of the stuff I was talking with Caitlin. and that's the session for you. Also going to be in Agile Prague this year, Agile Coach Camp UK, which I run, but unfortunately that is full. So there is a waiting list if you did want to try and sneak into that. And I'm sure I'll be at a few other places as well. There's also my monthly meetup that I run with a number of other colleagues called Scrum Event. It's actually the second largest Scrum Alliance user group in the world. Brian (33:33) Awesome. John Barratt (33:34) and we tend to have some pretty cool speakers there, so watch out for that. Brian (33:40) That's awesome. Yeah. We'll try to link to all of that so that people can find it. But yeah, if you're going to be at any of those conferences or if you're on the fence about going to the conference, you can hear great speakers like John there. So make sure that if you do, that you go up and say hello and tell them that you were listening to the podcast and heard this and were interested. And that's why you're there. Well, John, I appreciate your time. We're recording this on a Friday afternoon for you. And I know that's really precious time at the end of a week. So I really appreciate you giving us your time here and sharing your knowledge with us. John Barratt (34:19) Thank you for inviting me and having me. It's been a blast. Brian (34:24) Absolutely.

In this episode of the Arguing Agile podcast, Software Development Expert Ed Martin joins Enterprise Business Agility Coach Om Patel and Product Manager Brian Orlando as they review Marty Cagan's latest book "Transformed." Listen as we discuss takeaways, critique, and commentary, including:The evolving roles of product leaders and agile coaches Product discovery and the tech lead's accountabilityCommon objections faced during agile transformationsHow Marty Cagan's ideas apply to real-world product development#ProductLeadership #AgileCoaching #MartyCagan #Transformed #BusinessAgility= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Esther Schmit: Bridging Communication Gaps Between Agile Teams, The Communication Challenge Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Esther shares a challenging experience with two teams that struggled due to poor communication and unwillingness to collaborate. She provides tips on facilitating retrospectives and one-on-one conversations to address communication issues and set clear expectations. Listen to learn a method to improve communication in your teams. Featured Book of the Week: Mister Mindset by Michael Pilarczyk Esther discusses "Master your Mindset, Live a Meaningful Life: A book about mental health and personal success" by Michael Pilarczyk, a book focused on changing your mindset to improve the quality of life. She explains how understanding and altering one's mindset can positively influence professional and personal lives, especially for Scrum Masters who facilitate and support teams.    [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Esther Schmit Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit. You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Esther Schmit: The Power of Feedback, Lessons from a New Scrum Master Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Esther talks about her initial experiences as a Scrum Master, feeling overwhelmed when her colleagues sought her guidance even if she only had a few months on the job. She discusses the importance of seeking feedback and asking for help, even when feeling uncertain. Esther emphasizes starting our work from a place of curiosity and validating understanding among team members. How do you overcome the fear of asking for help and ensure effective communication within your team?   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Esther Schmit Esther is a freelance Agile Coach and Scrum Master, leading Agile Pro Center, which provides online Agile Coaching, Training, and Mentoring for Scrum Masters. Esther also hosts the Online Scrum Master Summit. You can link with Esther Schmit on LinkedIn, and visit her site Agile Gatherings.

Kirsi Sahlstén: When Protection Hinders Progress, A Guide to Tackling Psychological Safety in Agile Teams Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Kirsi shares an insightful story about a large team working on regulatory reporting that struggled with psychological safety. Even if the team tried to shut out Agile coaches, leadership noticed alarming employee satisfaction scores and helped the change get started. Kirsi reveals how the Product Owner's protective approach stifled team growth and collaboration. She explains the anti-patterns observed and offers tips on how to address such challenges by taking a more directive stance and encouraging continuous improvement. Learn how small changes can make a big difference in a team's dynamics and success. Featured Book of the Week: Extraordinarily Badass Agile Coaching by Bob Galen Kirsi discusses Bob Galen's book, "Extraordinarily Badass Agile Coaching," highlighting its comprehensive approach to Agile coaching. She emphasizes the importance of the Agile coaching contract, even for internal coaches, and shares how it helps in setting clear expectations. Kirsi also explores the significance of journaling for self-reflection. This book is not just for coaches but also for Scrum Masters seeking to deepen their understanding and practice of Agile coaching. [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Kirsi Sahlstén Kirsi is a wanna-be neuroscientist and full-stack developer who, in real life, ended up as an Agile coach. She is passionate about sparking and enabling learning and unlearning, working together across boundaries, and focusing on the essential. Her favorite question is "Why?" and she is fascinated by the complexity of simplicity. You can link with Kirsi Sahlstén on LinkedIn.

Mike Lyons: Agile Beyond Teams, Leading Organizational Change Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Mike discusses the broader implications of Agile beyond just team dynamics, highlighting the need for coaching and influence at the organizational level. Why does Mike believe that Agile is not just a mindset but a substantial practice that requires change in behaviors before culture can shift? Explore how understanding business language and aligning with organizational outcomes can expand and strengthen the role of Scrum Masters.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy Lean Change Management the book at Amazon. Also available in French, Spanish, German and Portuguese.   About Mike Lyons After reading the Agile Manifesto in 2006, Mike focused on making teams and organizations more adaptive and efficient. Despite facing failures and mistakes, these experiences provided him with valuable lessons that enhanced his ability to achieve tangible results with Agile. You can link with Mike Lyons on LinkedIn.

In this episode of the Arguing Agile podcast, Product Manager Brian Orlando and Enterprise Business Agility Coach Om Patel are joined by Software Development expert Ed Martin for an exploration how company size affects business agility. We discuss the challenges that arise as organizations scale from 3 people to 30 to 300 and beyond, covering topics like losing the culture of experimentation, organizational rigidity, continuous improvement, and the "rule of 3 and 10". Listen as we share real-world examples on how to maintain agility while growing your business. Listen to learn strategies for reinventing your culture, org design best practices, and the importance of having a framework to "work on the business" as you scale. Listen whether you're a founder, agile coach, or product leader and this episode will give you valuable perspectives on navigating the complexities that come with company growth!0:00 Podcast Intro0:17 Topic Intro: Business Agility & Company Size0:47 Brian's Start-up Story1:51 The Rule of 3 and 103:20 Proactive Work on the System5:27 Om's Systems Example7:05 Ed's Planning Example8:11 Example: 3 to 30 People11:20 Example: Growth to 30013:57 Continuous Improvement17:04 Shooting the Messenger19:35 Your 100%23:04 Losing the Experimentation Culture26:15 Business Rigidity and Reinvention28:16 Culture is Past Tense30:10 Reinspection Triggers32:53 Org Design34:57 Gino Wickman: Traction37:49 Working Groups38:45 The Natural Order44:12  Reinventing Organizations48:37 Future Podcasts48:55 Wrap-up= = = = = = = = = = = =Watch it on YouTube= = = = = = = = = = = =Subscribe to our YouTube Channel:https://www.youtube.com/channel/UC8XUSoJPxGPI8EtuUAHOb6g?sub_confirmation=1Apple Podcasts:https://podcasts.apple.com/us/podcast/agile-podcast/id1568557596Spotify:https://open.spotify.com/show/362QvYORmtZRKAeTAE57v3Amazon Music:https://music.amazon.com/podcasts/ee3506fc-38f2-46d1-a301-79681c55ed82/Agile-Podcast= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Paul Jarvis: Unlocking Scrum Team Potential, The High-performance Tree Tool  Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we explore the dynamics of two high-performing teams hindered by a single member's reluctance to seek help. This episode explores the critical lesson, such as leveraging the "power of the team", and introduces the high-performance tree metaphor, illustrating the foundational values and desired behaviors in effective Scrum teams. How does one individual's challenge affect team performance, and what strategies can encourage collective problem-solving and support? Paul discusses his approach and insights, and refers to a video from Lyssa Adkins about the high-performance tree. Featured Book of the Week: Management 3.0 by Jurgen Appelo Paul recommends the book "Management 3.0" by Jurgen Appelo. He shares the book's profound impact on understanding Agile. Paul also shares other key references for Scrum Masters such as "Coaching Agile Teams" by Lyssa Adkins, "Radical Candor" by Kim Scott, "Nonviolent Communication" by Marshal Rosenberg, "Think Again" by Adam Grant, and Patrick Lencioni's contributions. Each book offers a unique perspective on Agile principles, from fostering constructive disagreements and navigating conflicts to reevaluating our knowledge and embracing humility. Find out about Paul's lightbulb moments and the collective wisdom these authors bring to the Agile table.   [IMAGE HERE] Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!     About Paul Jarvis Paul is a seasoned Enterprise Lean Agile Coach, Trainer, RTE, and Scrum Master with a decade of experience in the FinTech sector, focusing on banking, payments, and e-commerce. Recently, he completed a 3.5-year tenure at a key player in investment banking. You can link with Paul Jarvis on LinkedIn and connect with Paul Jarvis on Twitter.

BONUS: Agile Coaching With a Philosophical Twist, Exploring Michel Foucault's Work, The Panopticon, and Other Systems of Control With Michelle Pauk In this episode, with Michelle Pauk - an Agile Coach - we explore what we can learn from philosophy, and Michel Foucault's work on systems of power and discourse. Learn more about the systems we need to adapt to, and even transform. From the Panopticon, to the systems that drive compliance, and remove creative thought! A must listen for those interested in changing the world of work! Michelle's Journey into Agile Coaching "It's not about predicting; it's about responding." Michelle's journey into becoming an Agile coach was as unpredictable as volcanos can be, literally! Inspired initially by Michel Foucault during her studies, she found herself intrigued by the intricacies of thought and its impact on behavior. This intellectual curiosity led her to a company specializing in language learning software, where her role in project management opened her eyes to the stress and unpredictability inherent in the field. The realization that many of her challenges could be mitigated by Agile methodologies was a turning point. Agile, with its emphasis on adaptation over prediction, offered a solution to the guilt and responsibility she felt over uncontrollable factors, like a volcano disrupting her project. This journey not only transformed her approach to work but also challenged inherited industrial revolution-era notions of work processes. Foucault's Influence "The panopticon and Agile: Visibility without the constraint." Michelle's admiration for Michel Foucault's work, particularly his book Discipline and Punish, provides a unique lens through which she views her role as an Agile coach. The book's exploration of the panopticon—a system for observing without being seen—parallels the modern open office plan and contrasts with Agile's emphasis on transparency and collaboration. Foucault's historical analysis of justice systems and control mechanisms resonates with the systemic changes Agile coaching aims to implement in the workplace. Systems of Control and Culture "Pay attention to what is *NOT* being said; it speaks volumes about your team's culture." One of the core aspects of Agile coaching for Michelle is the focus on discourse and culture within teams—what is being talked about, and perhaps more importantly, what isn't. Drawing on Foucault and Wittgenstein, she emphasizes the power of unspoken norms and assumptions in shaping work environments. By encouraging teams to challenge these silent boundaries, Agile coaching not only aims to improve workflow but also to humanize the workplace, making it more receptive to change and innovation. Awareness of Culture in Agile Practices "Can we even think outside our language?" The challenge for Agile coaches and Scrum Masters lies in becoming deeply aware of the surrounding culture and its influence on thought and action. By critically examining workplace norms and practices, Agile professionals can identify and challenge the limitations imposed by current systems of work. This awareness is crucial in fostering an environment where innovation thrives and work is humanized, reflecting the core goals of Agile methodology. Philosophical Inspirations "I'm curious on what I learn from literature. It helps to understand, and develop empathy." Michelle's coaching philosophy is enriched by a broad spectrum of historical and literary insights, demonstrating a deep-seated belief in the value of diverse perspectives. Beyond Foucault, she draws inspiration from literature and other historical accounts of thought, believing that understanding different mental frameworks can enhance empathy and effectiveness in her coaching practice. Books like Edgar Schein's explorations of organizational culture further contribute to her holistic approach. Exploring Systems of Control "Understanding 'coercive persuasion' sheds light on resistance to change." For those interested in delving deeper into the concepts of systems of control and their implications for learning and adaptation, Michelle recommends an article from the Harvard Business Review by Edgar Schein. This resource provides insights into 'coercive persuasion' and the natural resistance to change, topics that are crucial for Agile coaches aiming to navigate and mitigate these challenges in their organizations. About Michelle Pauk Michelle Pauk is the founder of Streamside Coaching, where she helps leaders and organizations thrive with change. She has over 15 years of experience working in diverse agile environments as a Product Owner, Scrum Master, project manager, and Agile coach. She is a Professional Certified Coach with the International Coaching Federation and has a master's degree in leadership and organizational development. You can link with Michelle Pauk on LinkedIn.

In Elixir Wizards Office Hours Episode 2, "Discovery Discoveries," SmartLogic's Project Manager Alicia Brindisi and VP of Delivery Bri LaVorgna join Elixir Wizards Sundi Myint and Owen Bickford on an exploratory journey through the discovery phase of the software development lifecycle. This episode highlights how collaboration and communication transform the client-project team dynamic into a customized expedition. The goal of discovery is to reveal clear business goals, understand the end user, pinpoint key project objectives, and meticulously document the path forward in a Product Requirements Document (PRD). The discussion emphasizes the importance of fostering transparency, trust, and open communication. Through a mutual exchange of ideas, we are able to create the most tailored, efficient solutions that meet the client's current goals and their vision for the future. Key topics discussed in this episode: Mastering the art of tailored, collaborative discovery Navigating business landscapes and user experiences with empathy Sculpting project objectives and architectural blueprints Continuously capturing discoveries and refining documentation Striking the perfect balance between flexibility and structured processes Steering clear of scope creep while managing expectations Tapping into collective wisdom for ongoing discovery Building and sustaining a foundation of trust and transparency Links mentioned in this episode: https://smartlogic.io/ Follow SmartLogic on social media: https://twitter.com/smartlogic Contact Bri: bri@smartlogic.io What is a PRD? https://en.wikipedia.org/wiki/Productrequirementsdocument Special Guests: Alicia Brindisi and Bri LaVorgna.

BONUS: The Agile-Product Continuum: Phillip Starke's Blueprint for Coaching Excellence This episode was triggered by Phillip Starke's blog post titled “Why agile coaches should strive to be product coaches”. You can read that blog post here, and listen in this episode to Phillip's perspective and why he reached those conclusions.  Agile to Product Coaching Transformation "Agile Coaches are already product coaches in essence, they just need to realize and embrace it fully." Phillip reflects on why agile coaches should also consider themselves product coaches. He argues for a unified approach to coaching that encompasses both agile and product development principles. A Pivot Towards Product-Centric Coaching "I had a turning point when I realized, despite our success, how much more impactful we could have been with a stronger focus on user interaction and discovery." Phillip shares his experience transitioning from an agile-focused to a product-centric coaching approach, highlighting a project where greater emphasis on user discovery would have led to even more significant outcomes. Enhancing Product Development Through User Engagement "Talking to users directly is eye-opening. Watching real users interact with your product not only breaks down assumptions but also greatly motivates the team." Phillip delves into the core of his coaching philosophy, which centers on the importance of direct user engagement for insightful product development, emphasizing how real user interactions can dramatically inform and motivate the development process. The Hurdles to Product Coaching Evolution "The leap to product coaching is often hindered by a lack of experience and a narrow focus on feature delivery within organizations." In this segment, Phillip discusses the barriers that prevent agile coaches from evolving into product coaches, including a lack of holistic product development experience and organizational tendencies to prioritize feature delivery over comprehensive product strategies. Missing Links: Skills and Practices for Agile Coaches "Getting close to your users is key. Regular interactions and adopting a mindset of continuous discovery can significantly shift how we approach product development." Phillip outlines the skills and practices that agile coaches often lack, emphasizing the importance of user interaction and a continuous discovery mindset for effective product coaching. In this segment, we refer to the book Continuous Discovery by Teresa Torres.   Marty Cagan's Principles for Success: A Closer Look "Successful teams address risks early, build collaboratively, and focus on solving problems, not just adding features." Phillip highlights the principles for successful teams as outlined by Marty Cagan, stressing the alignment between these principles and the goals of both agile and product coaching. Deeper Insights and Common Oversights "A common pitfall is designing first without involving engineering early on. To truly focus on problems, we need to run experiments and learn from them as early as possible." In this segment, we discuss some common oversights in agile coaching, particularly the separation of design and engineering, and Phillip advocates for early experimentation to address problems efficiently. Actionable Steps Towards Becoming a Product Coach "Start small but think big. Engage with users regularly, increase deployment frequency, and aim for outcomes over outputs to begin transforming into a true product coach." Phillip offers practical, actionable steps for agile coaches to start their transition towards becoming product coaches, focusing on user engagement and outcome-oriented development.   Future of Agile Coaching: Evolution and Challenges "Agile coaches must broaden their focus from delivery to a holistic product development approach, embracing continuous learning and adaptation." What is the future of Agile coaching? Phillip discusses the future evolution of agile coaching, emphasizing the need for coaches to adopt a broader perspective that includes all aspects of product development. Imagining the Ultimate Product Development Process "Imagine a world where product development is driven by continuous experimentation, where collaboration is seamless, and decisions are quickly validated through user feedback." Phillip envisions an ideal product development process characterized by continuous experimentation, seamless collaboration, and rapid validation, encouraging listeners to adopt these practices to enhance their development efforts. In this segment, we refer to the BONUS episodes on experimentation.    About Phillip Starke Phillip is a Scrum Master, Agile Coach, and Product Owner who blends technology and team dynamics to deliver valuable products. He writes about product development on his newsletter, The Backlog. With a background in mechanical engineering and experience in the automotive, software, and data analytics industries, he now freelances to enhance team success in product development. You can link with Phillip Starke on LinkedIn.  

Viktor Didenchuk: Breaking the Ice, How To Turn a Tough Agile Retrospective Around Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Viktor, shares a challenging experience in conducting retrospectives. He faced difficulty in initiating conversations among engineers, who prefer concrete specifics over discussing feelings. Despite his facilitation skills, Viktor struggled to engage the team. Eventually, by openly admitting his uncertainty and holding space for silence, he encouraged team participation. Viktor shares tips like holding weekly retrospectives, setting up a retro board at the sprint's start, and using current events as facilitation tools, emphasizing that metaphors can significantly aid dialogue.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus helped The Bungsu, a hospital in Indonesia, recover from near-bankruptcy, twice! Using Lean and Agile methods to rebuild an organization and a team! An inspiring story you need to know about! Buy the book on Amazon: The Bungsu Story - How Lean and Kanban Saved a Small Hospital in Indonesia. Twice. and Can Help You Reshape Work in Your Company.   About Viktor Didenchuk Viktor began his career as a Software Engineer in the mid 2010's, before discovering a passion for coaching and facilitating value delivery. He currently serves as a Scrum Master at Lloyds Banking Group, the UK's largest retail bank, where he contributes to the Agile transformation of a 60,000+ employee organization, navigating and sharing the challenges encountered. You can link with Viktor Didenchuk on LinkedIn. 

BONUS: Beyond Frameworks, A Vision for Agile Coaching Excellence with Rahul Bhattacharya Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, we explore Rahul's experience with Agile Coaching and how he developed his coaching approach systematically and beyond any frameworks. His latest book is: Coaching Agile: A guide for Agile Coaches and Scrum Masters to build and scale their coach approach, and now available on Amazon.  The Agile Coach's Toolbox: Beyond Frameworks  Rahul's journey from startup co-founder to Agile Coach is a story of evolution and adaptability. His experience in the corporate world, starting as a product manager, led him to realize the power of Agile methodologies. Rahul emphasizes the importance of a broad perspective, advocating for a framework-agnostic approach in Agile coaching. He shares invaluable lessons about what works and what doesn't, offering a treasure trove of practices that transcend specific frameworks. This holistic approach is crucial for Scrum Masters and Agile Coaches who wish to apply the most effective strategies in diverse environments. The Agile Coach vs. Scrum Master: Clarifying Roles and Expectations  Rahul draws a distinct line between the roles of an Agile Coach and a Scrum Master. While a Scrum Master focuses on framework specifics, an Agile Coach takes a more versatile approach, borrowing practices from various frameworks. This differentiation is pivotal for professionals in the field, especially when navigating job roles and expectations. Rahul's book provides a roadmap for understanding these roles better, even as early as during the interview process. His insights on clarifying expectations and preparing for roles are invaluable for anyone aspiring to excel in the Agile domain. Understanding Products and Markets: The Agile Coach's Edge  In a striking perspective shift, Rahul highlights the necessity for Agile Coaches to deeply understand the products or services they're working with. This product-centric approach adds substance and context to Agile coaching, enabling coaches to have meaningful conversations about impact and efficiency. Rahul's background in product management becomes a vital asset here, showcasing how product knowledge can dramatically enhance the effectiveness of Agile methodologies. His emphasis on product discovery practices and on-site observations offers a concrete strategy for Agile Coaches to integrate product understanding into their coaching framework. Rahul's interview is a goldmine of insights for Agile Coaches and Scrum Masters. By focusing on these three key areas – an expansive toolbox, role clarity, and product understanding – Rahul provides a roadmap for professionals to elevate their Agile practices. For more on Rahul's systemic approach and his journey in the Agile world, visit Rahul's website and connect with him on LinkedIn.