Podcasts about hyatt hotels corporation

In this episode of The Speed of Culture Podcast, Mark Vondrasek, Chief Commercial Officer of Hyatt Hotels Corporation, shares insights on how Hyatt is redefining hospitality through innovation, well-being, and customer-centric experiences. From loyalty programs that extend care to loved ones to cutting-edge digital personalization, Mark provides an insider's view of Hyatt's strategic approach to shaping the future of travel.Follow Suzy on Twitter: @AskSuzyBizFollow Mark Vondrasek on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

In this episode, hosts David and Steve speak with Judy Chen from Hyatt Hotels Corporation, who shares her expertise on topics ranging from disaster response in the hotel industry to labor retention strategies and major sporting events' impact on hospitality markets. Key Topics:The hospitality industry's response to Hurricane Milton, highlighting how smaller hotel groups offered discounted rates to those in needChef Jose Andres' new venture into the hotel business with Hotel Bazaar in Washington DC's GeorgetownThe latest rankings of top business destinations worldwideAAA's new five-diamond hotel awards featuring properties in San Francisco, Miami Beach, and ChicagoKey insights from the Lodging Conference in Phoenix about employee retention in the hotel industryAtlanta's selection as the 2028 Super Bowl host city and its implications for the hospitality sectorThe show brings together industry experts for engaging discussions about current trends, challenges, and opportunities in the hospitality world, offering both analysis and personal insights from those working in the field.Join the conversation on today's episode on The Modern Hotelier LinkedIn pageThe Modern Hotelier is produced, edited, and published by Make More MediaLinks:Hurricane Milton- Hotels offering discounted ratesJose Andres is launching a luxury hotel brandTop Business DestinationsAAA Awards Five Diamond Status To Chicago, Miami and San Francisco HotelsRetaining HoteliersSuper Bowl is coming back to Atlanta in 2028For full show notes head to: https://themodernhotelier.com/episode/107Follow on LinkedIn: https://www.linkedin.com/company/the-...Connect with Steve and David:Steve: https://www.linkedin.com/in/%F0%9F%8E...David: https://www.linkedin.com/in/david-mil

Watch The X22 Report On Video No videos found Click On Picture To See Larger PictureThe country is now preparing for the rate cut, the fake news and the corrupt politicians will push the narrative that the economy is incredible. It will be for a couple of weeks, then the economy will begin to have problems and the market show signs of weakness. Rig for Red.The evidence is now coming out, the people are learning that the [DS] is involved in sex trafficking, child trafficking pedophilia, blackmail etc. There is now panic in DC. Trump will release the declas that will confirm it all. Trump lets the [DS] know that the election will be to big to rig, they can try but they will realize they will not be able to cheat with the ballots. Trump sends another warning about election manipulation. (function(w,d,s,i){w.ldAdInit=w.ldAdInit||[];w.ldAdInit.push({slot:13499335648425062,size:[0, 0],id:"ld-7164-1323"});if(!d.getElementById(i)){var j=d.createElement(s),p=d.getElementsByTagName(s)[0];j.async=true;j.src="//cdn2.customads.co/_js/ajs.js";j.id=i;p.parentNode.insertBefore(j,p);}})(window,document,"script","ld-ajs"); Economy https://twitter.com/KobeissiLetter/status/1835807046718960076   listings, elevated interest rates, and extremely high prices. Many buyers are waiting for borrowing costs to decline which has resulted in a stagnant market. This “lock-in effect” prevented the sale of about 1.7 million homes between Q2 2022 and Q2 2024, according to the Federal Housing Finance Agency. Everyone is waiting for lower rates.   4736 Sep 17, 2020 5:02:29 PM EDT Q !!Hs1Jq13jV6 ID: 30d223 No. 10685518  RIG FOR RED. Q Political/Rights https://twitter.com/LizCrokin/status/1835996613321322699   Tom Pritzker is the chairman and owner of the Hyatt Hotels Corporation. He was close with Epstein and allegedly raped Virginia Giuffre after Epstein trafficked her to him. Now get this: Last year I reported Pritzker had a scheduled meeting with Epstein and Bill Gates at the same Park Hyatt Hotel in New York City in 2014. You know what they say, fate loves irony! As I've been saying, Diddy is tied to Epstein and his alleged sex trafficker Rachel Chandler. Diddy's arrest is way bigger than you can imagine — it's the one domino that can take down the whole diseased house of cards! https://twitter.com/deluxe_pepe/status/1835997869372833860 https://twitter.com/FedupWithSwamp/status/1836007550333927514 https://twitter.com/qaggnews/status/1836102075417268351   https://twitter.com/718Tv/status/1835831012644810864 https://twitter.com/DonaldJTrumpJr/status/1836031722300813658 https://twitter.com/RichardGrenell/status/1836053289495900601 https://twitter.com/tomselliott/status/1836025152229822659   (likely orchestrated by anti-Trump apparatchiks) 5) Media keep flooding the zone w/ the original fake news anyway Stats: As you can see from the first chart, the corporate media spent at least 350 hours circulating the "bomb threats" story (note that these "bomb threats" reference came amidst a mention of "Trump"). Last night, Ohio Gov. DeWine announced the bomb threats were all hoaxes. And yet as of this morning, only 3 hours were spent last night announcing the hoax (vs. 35 hours yesterday discussing the original "bomb threats" story), and thus far today only 1 hour announcing they were hoaxes, vs. another 11 hours circulating the original fake news. https://twitter.com/realchrisrufo/status/1836081974613815363 https://twitter.com/EndWokeness/status/1835823860895404062 Butler County, Ohio Sheriff Richard Jones Sounds the Alarm on Invasion of Illegals: “Every State Is a Border State”  In a fiery speech released last week to the people of Butler County, Sheriff Richard Jones didn't mince words about the growing illegal immigration crisis. Pointing specifically to nearby Springfield, Ohio, the sheriff warned of a quiet invasion that threate...

Send us a textLinking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members.  We curate the top posts and discuss with them with travel industry veterans in a live session with audience members.  You can join the live recording session by visiting BusinessTravel360.comYour Hosts are Riaan van Schoor, Ann Cederhall and Aash ShravahStories covered on this session include -Istanbul now has the world's most connected airport. https://lnkd.in/d-3mwikiThe EU's much-delayed Entry-Exit System (EES) will finally be launched on 10 November.Qatar Airways confirms the southern African airline there've been rumoured to be investing in will be Airlink, in which they've taken a 25% stake. Hyatt Hotels Corporation is set to acquire Standard International, LLC, expanding their offering of "premier lifestyle" accommodation.Sustainable Aero Lab and Research+Attitude launch the Net-Zero Airline Ranking listings.Delta Air Lines renews full content agreement with the GDSs. Lufthansa axes two routes, Kuwait and Bahrain (having operated them for 40 and 60 years respectively) whilst there's more strike trouble looming at it's holiday subsidiary Discover AirlinesExtra StoriesSpace NewsYou can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360.  Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the Show.

De laatste podcast van de zomergasten serie is een mooi gesprek tussen Eva van de Ven en ontwerper Marcel Wanders. Marcel is een toonaangevend product- en interieurontwerper. Met zijn ontwerpstudio is hij verantwoordelijk voor meer dan 1.900 iconische product- en interieurontwerpen Marcel is de eigenaar van Moooi en bekend over de hele wereld. Hij heeft ontwerpen gemaakt voor particuliere klanten en premiummerken zoals Alessi, Amsterdam Airport, Audi, Baccarat, Bisazza, Christofle, Kase Corporation/ Decorte, Flos, KLM , Hyatt Hotels Corporation, LH&E Group, Louis Vuitton, Miramar Group, Morgans Hotel Group en tientallen anderen. De Interieur Club is hét inspiratieplatform voor interieurprofessionals en interieurondernemers. Bij De Interieur Club hebben wij de wekelijkse interieurpodcast, ⁠⁠⁠De Interieur Business Club⁠⁠⁠, De Interieur Club Academie met cursussen, netwerkborrels en interieurnieuws zodat jij jezelf kan ontwikkelen. Iedere week een inspirerend en informatief gesprek voor de interieurprofessional. Kijk voor meer informatie en de agenda onze website:  ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.deinterieurclub.com⁠⁠⁠⁠⁠⁠⁠ ⁠⁠⁠⁠⁠ Intro en outro van #Uppbeat: https://uppbeat.io/t/soundroll/feeling-home License code: LDXQZCEWVETV5XBG

This week we dive deep into the fascinating career of Jamie Izaks, co-founder and president of All Points Public Relations. Jamie's journey from journalism to the hospitality industry, and finally to entrepreneurship, is a story of inspiration and perseverance. Jamie and I have known each other for 18 years, but it wasn't until recently that I truly understood the depth of his background. His early years in television journalism, coupled with  his foundational experience at Hyatt Hotels Corporation, led to an executive-level management role at Fishman PR led to a wealth of knowledge and ultimately the formation of his own PR Firm, with Lauren Izaks, his wife and co-founder.     Before we dive into our conversation with Jamie, a special thanks to Aicha Bascaro, founder and CEO of the American Franchise Academy. If you missed last week's episode, be sure to grab it at www.franchisetodaypodcast.com.  I've dubbed her Wonder Woman and you will understand why, after listening.  . Stay tuned for more inspiring stories in the coming weeks, including insights from franchise lawyer Brian Schnell, Nneighborly CFO Jon Shell, Express Employment Professionals VP Harvey Homsy, and many more. Be sure to subscribe to Franchise Today, to never miss an episode. 

Host Susan Fernandez sits down with Terry Eaton, President & Chief Curator of Eaton Fine Art, who has been curating art collections for distinguished hotels around the world for over three decades. Since co-founding his namesake full-service art consultancy firm in 1992, Terry has collaborated with renowned hoteliers, design firms, and procurement companies as well as high-profile hotel brands and developers. Notable collaborations include Rosewood Hotels & Resorts, Marriott International, Related Companies, Four Seasons Hotels and Resorts, Hyatt Hotels Corporation, Hilton Hotels & Resorts, MGM Resorts, and Host Hotels & Resorts. Terry is also a prominent member of the LGBTQIA+ community and EFA has been granted a Minority Business Enterprise certification by the National Gay Lesbian Chamber of Commerce. He joins us to share his perspective on creating a memorable and engaging guest experience that would entice travelers to want to return. The Design Board, by UpSpring, is a proud member of SANDOW Design Group's SURROUND Podcast Network, home to the architecture and design industry's premier shows.

In this episode, Brandreth Canaley, Michael Goldin, and Wil Slickers dive into Selina's financial struggles as the company faces a liquidity crisis and seeks potential buyers, marking a significant downturn for the once-promising hospitality startup. Meanwhile, Hyatt Hotels Corporation announces an exclusive alliance with Under Canvas Inc., enhancing its portfolio with unique outdoor luxury experiences that promise to redefine immersive travel. Additionally, despite rising costs, consumer travel spending is set to increase in 2024, highlighting a strong demand for travel experiences, as reported by Forbes. Thank you, sojo, for powering Good Morning Hospitality like you power property managers with amazing tech and automated amenities for their vacation homes! — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Brandreth Canaley, Michael Goldin, and Wil Slickers dive into Selina's financial struggles as the company faces a liquidity crisis and seeks potential buyers, marking a significant downturn for the once-promising hospitality startup. Meanwhile, Hyatt Hotels Corporation announces an exclusive alliance with Under Canvas Inc., enhancing its portfolio with unique outdoor luxury experiences that promise to redefine immersive travel. Additionally, despite rising costs, consumer travel spending is set to increase in 2024, highlighting a strong demand for travel experiences, as reported by Forbes. Thank you, sojo, for powering Good Morning Hospitality like you power property managers with amazing tech and automated amenities for their vacation homes! — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Sarah Dandashy and Steve Turk discuss some intriguing developments in the hospitality and travel industries. First up, Hyatt Hotels Corporation is reportedly in advanced talks to acquire the operator behind The Standard Hotels, potentially expanding its boutique luxury footprint. Next, we explore the latest in hotel luxury: robotic massages. Initially met with skepticism, these high-tech amenities are gaining popularity and positive reviews in luxury hotels. We also discuss the expansion of the José Andrés Group's culinary empire into more hotel restaurants and his plans to launch a standalone hotel brand. Finally, we examine the ongoing challenges faced by Delta Air Lines, which is now in its fifth day of operational disruptions, sparking frustration among passengers and increasing scrutiny from regulators in Washington. Join us as we unpack these stories and their implications for the future of travel and hospitality! — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, Sarah Dandashy and Steve Turk discuss some intriguing developments in the hospitality and travel industries. First up, Hyatt Hotels Corporation is reportedly in advanced talks to acquire the operator behind The Standard Hotels, potentially expanding its boutique luxury footprint. Next, we explore the latest in hotel luxury: robotic massages. Initially met with skepticism, these high-tech amenities are gaining popularity and positive reviews in luxury hotels. We also discuss the expansion of the José Andrés Group's culinary empire into more hotel restaurants and his plans to launch a standalone hotel brand. Finally, we examine the ongoing challenges faced by Delta Air Lines, which is now in its fifth day of operational disruptions, sparking frustration among passengers and increasing scrutiny from regulators in Washington. Join us as we unpack these stories and their implications for the future of travel and hospitality! — Good Morning Hospitality is part of the Hospitality.FM podcast network and a Hospitality.FM Original. If you like this podcast, then you'll also love Behind The Stays with Zach Busekrus, which comes out every Tuesday & Friday, wherever you get your podcasts! This show is structured to cover industry news in travel and hospitality and is recorded live every Monday morning at 7 a.m. PST/10 a.m. EST. So make sure you tune in during our live show on our social media channels or YouTube and join the conversation live! Thank you to all of the Hospitality.FM Partners that help make this show possible, and if you have any press you want covered during the show, fill out this form! Learn more about your ad choices. Visit megaphone.fm/adchoices

Ritz Carlton is not just a brand.   It's a brand that sets the bar for customer experience. It was an incredible honor to host one of the icons in customer experience, Horst Schulze, the co-founder and former president of The Ritz Carlton Hotel Company. We talk about his new book, Excellence Wins, and he shares insights that transcend the hospitality industry.

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When Arthur Kiong, CEO of Far East Hospitality, failed his A Levels, he thought his life was pretty much over.His dad even told him, "I'm sorry, you had your shot but you missed it" and in Arthur's own words, "I was lost and I was discouraged and I was in a great deal of pain and despair."Arthur ended up selling slimming products on the streets because it was the only job he could find before applying to Mediocorp to become a stage technician.Things took a turn when he was asked to take a voice test and he ended up with a celebrity radio DJ because he could pronounce "Thursday the Thirteenth”! Overnight, Arthur found himself rubbing shoulders with the who's who and celebrities of the world and you would've thought that this was where Arthur's career was on a rapid trajectory upwards save that he gave it all up to work to become a greeter at Prego. People were astonished. Why would he take on such a 'demeaning' job?!But Arthur was adamant.And Prego signalled the first step that Arthur took into the world of hospitality, where you'll find that he's had more than his share of incredible luck, ingenuity and adventures.Including:Being 'saved' by a war and lauded as a geniusLanding his dream job (at Mandarin Oriental Hong Kong) because his dog, Silky, fell sick!Launching a successful marketing campaign straight after 9/11 (despite being in the thick of a fight between the head office & owner!)To find out more, you'll just have to listen to this STIMY Ep 147 with Arthur Kiong.

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world-famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton, in 1983. Horst is a Christian who lives out his faith in both his business and personal life. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/anthropology

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/food

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/sociology

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/science-technology-and-society

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices

Food is increasingly a subject of interest in social sciences: how we cook, consume, and share food is relevant to our social lives. In Feeding the Hustle: Free Food & Care Inside the Tech Industry (Lexington Books, 2022), Jesse Dart draws on ethnographic fieldwork to consider the ways in which free food has become ubiquitous and even compulsory within the tech industry. Packed lunches have nearly disappeared as more companies provide free food with the stated objectives of attracting and retaining employees, increasing productivity, and creating a sense of community through commensality. Dart demonstrates how these food programs alter the relationship between employer and employee, support a flexible type of workforce, and reveal a commensality that is both exclusionary and inclusionary. Through detailed descriptions and insightful analysis, the book illustrates the tension embedded in food perks in the workplace, between food as a kind of gift and as a part of everyday entitlement. Jesse Dart is a social anthropologist and writer whose origins are in southern Illinois. He has spent many years living, researching and studying overseas, most recently in Italy. His academic interests are in the anthropology of work, food, and care. He is currently the senior UX research at Hyatt Hotels Corporation. Yadong Li is a PhD student in anthropology at Tulane University. He conducts ethnography among ufologists in China. His research interests lie at the intersection of the anthropology of the paranormal, hope studies, and post-structuralist philosophy. More details about his scholarship and research interests can be found here. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/popular-culture

We're talking about the Chinese hotel and travel industry today and are joined by Hugh Xu, a veteran in the travel and hospitality sectors with over 20 years of experience. Hugh has held critical roles in several Fortune 500 companies. Most recently, he served as the General Manager of Sales & Marketing at Sunmei Hotel Group, overseeing over 500 properties and 28 brands. Before that, he was with the Huazhu Hotel Group, managing sales and marketing for their upscale brands. Hugh's expertise extends to digital marketing and e-commerce, having driven significant initiatives at the NH Hotel Group and Hyatt Hotels Corporation.

No company in the hotel industry talks and thinks more about wellbeing the Hyatt Hotels Corporation. Hyatt's Vice President of Global Wellbeing joins Hotel News Now to talk about why it's so important for both guests and employees.

Patrick Huey, formerly the General Manager at We Care Spa, has recently been named the Director of Operations Global Wellbeing at Hyatt Hotels Corporation. In honor of his new role, we are revisiting Patrick's interview on The Hospitality Mentor podcast. Throughout his career, Patrick has worked in the Spa sector of hospitality all around the world, from Miami, Jamaica, Bangkok, California, and more. Some of his previous roles include, Corporate Director Spa, Fitness and Tennis at Sandals Resorts International, Corporate Director of Spa Operations at The Viceroy Hotel Group, Spa Director at Four Seasons Hotels and Resorts, and more. Connect with Steve on LinkedIn Check out Steve's new Wednesday morning live show - Good Morning Hospitality! RealTime Reservation Offer This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more. To learn more check them out here! Learn more about your ad choices. Visit megaphone.fm/adchoices

On this episode of Our American Stories, a legend in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton in 1983. Here's Horst with his story. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

Previously Victor was Area Vice President, Japan and Guam for Marriott International, Managing Executive Officer, Chief Sales Officer & Chief Develomental Officer, Prince Hotels and Resorts, General Manager, Corporate Planning Department Seibu Holdings, Regional Vice President, Sales and Marketing, IHG Hotels Group Japan, Senior Vice President, Operations, Japan Cererbus, Vice President Development, Japan and Korea, InterContinental Hotels Group, Vice President, Global Sales, North Asia Marriott International, Regional Director, Japan, Mandarin Oriental Hotel Group, Director of Sales, Regional Sales Office Japan, Hyatt Hotels Corporation and served in the US Air Force.

Tune in on Monday, 10/16/23, for a new episode of The Doctor Whisperer Show featuring featuring one of my personal heroes in business—the King of Hospitality, CoFounder of The Ritz Carlton, and Author, Horst Schulze. Buy his book here: https://a.co/d/6V0nbFE ▪︎ ▪︎ ▪︎ A︎BOUT OUR GUEST: A legend and leader in the hotel world, Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries. Mr. Schulze's professional life began more than 65 years ago as a server's assistant in a German resort town. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. There Mr. Schulze created the operating and service standards that have become world famous. During his tenure at The Ritz Carlton, Mr. Schulze served as President and COO responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz Carlton Hotel Company became the first service-based company to be awarded the prestigious Malcolm Baldrige National Quality Award — twice. In 1991, Mr. Schulze was recognized as "corporate hotelier of the world" by HOTELS magazine. In 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. In 1999, Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management. Most recently, Mr. Schulze has been honored as a “Leader in Luxury” by Travel Agent magazine and its sister publication Luxury Travel Advisor. After leaving The Ritz Carlton Hotel Company, Mr. Schulze went on to found The Capella Hotel Group. This luxury hotel company managed some of the most elite properties worldwide, and gave Mr. Schulze the opportunity to further define the luxury hotel industry, receiving countless awards and recognitions. Today, Mr. Schulze serves on various boards and acts as a consultant across industries. He recently completed his seminal book on creating excellence. horstschulze.com ▪︎ ▪︎ ▪︎ Thank you to our sponsor, SRA 831b Admin, for supporting the show! Click here to learn more: ⁠http://831b.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/thedoctorwhisperer/message

Marcel Wanders vertelt je alles over zijn nieuwe bedrijf Basta, waarbij een duurzame, modulaire designbank lokaal en efficiënt wordt geproduceerd en verkocht, en voorziet je van inspiratie en ondernemerslessen. Over het wie, wat en waarom van het in de markt zetten van een nieuw en duurzaam product. Marcel Wanders is een toonaangevend product- en interieurontwerper. Met zijn ontwerpstudio was hij verantwoordelijk voor meer dan 1.900 iconische product- en interieurontwerpervaringen over de hele wereld voor particuliere klanten en premiummerken zoals Alessi, Amsterdam Airport, Audi, Baccarat, Bisazza, Christofle, Kase Corporation/ Decorte, Flos, KLM , Hyatt Hotels Corporation, LH&E Group, Louis Vuitton, Miramar Group, Morgans Hotel Group en tientallen anderen. Hosts: Mark Timo & Gertrude www.deinterieurclub.com

Katie Johnson, vice president & global brand leader for the Independent Collections & Residences of Hyatt Hotels Corporation, talks with James Shillinglaw of Insider Travel Report at last month's ILTM North America in the Bahamas about the growth of Hyatt's group of independent lifestyle and boutique hotels, including properties in The Unbound Collection, Destination by Hyatt and JdV by Hyatt. For more information, visit www.hyatt.com. If interested, the original video of this podcast can be found on the Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.

Today's episode is with Mark Hoplamazian, the CEO of Hyatt Hotels Corporation. Today's conversation revolved around the impact of the pandemic on the hospitality industry, the strategies adopted by Hyatt to navigate through these challenging times, and the future of the industry. Mark emphasized the importance of adaptability and resilience, highlighting how Hyatt has leveraged technology to enhance customer experience and ensure safety. He also touched upon the company's commitment to diversity and inclusion, and how it has been instrumental in fostering a positive work culture. We also discuss the role of sustainability in the hospitality sector. Mark shared his vision of a more sustainable and responsible industry, underlining Hyatt's initiatives towards reducing carbon footprint and promoting sustainable practices. Mark also touches on the importance of mental health and well-being, both for employees and guests. Today's conversation with Mark gives insight into the workings of the hospitality industry, the challenges it faces, and the opportunities that lie ahead. It's a must-listen for anyone interested in understanding the dynamics of the industry and learning from the experiences of a seasoned leader. Mark Hoplamazian is one of the 100+ CEOs I interviewed for my new book, Leading With Vulnerability, which is coming out in October. ⁠⁠⁠Check it out here and pre-order your copy now⁠.⁠ __________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email:⁠ ⁠⁠https://greatleadership.substack.com/

Linking the Travel Industry is a business travel podcast where we review the top travel industry stories that are posted on LinkedIn by LinkedIn members.  We curate the top posts and discuss with them with travel industry veterans in a live session with real audience members.  You can join the live recording session by visiting BusinessTravel360.com and registering for the next event.Your Hosts are Riaan van Schoor, Ann Cederhall and Aash Shravah.Stories covered on this session include -MGM Resorts International and Marriott Hotels have announced a new partnership - 'MGM Collection with Marriott Bonvoy'.Plans for the UKs first electric airline are progressing well. CWT rolls out WhatsApp support. Eurostar starts offering biometric passport checks at London St Pancras.A very worrying airline phone number scam comes to light in this post by Neil Woodliffe.As predicted, Boeing plans to set up a final production line in India. More Sabre Corporation hotel related news. Hyatt Hotels Corporation is teaming up with them to "enhance their central reservation system". Flight Centre is on track for a $483m turnaround in the 2023 financial year.Turkish Airlines rebrands their LCC subsidiary AnadoluJet as AJet. You can subscribe to this podcast by searching 'BusinessTravel360' on Google Podcast, Apple Podcast, iHeart, Pandora, Spotify, Alexa or your favorite podcast player.This podcast was created, edited and distributed by BusinessTravel360.  Be sure to sign up for regular updates at BusinessTravel360.com - Enjoy!Support the show

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world-famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton, in 1983. Horst is a Christian who lives out his faith in both his business and personal life. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

​Gary M. Ross is president of INSIDE COMMS, a training, coaching and consulting firm focused on internal communication. Over his 30+ year career, Gary has worked as a consultant, corporate executive and Emmy-nominated broadcast journalist. With INSIDE COMMS, Gary works to make corporate life better by advancing the way organizations and their people communicate with one another. Gary's recent engagements have included consulting and coaching CEOs, C-level executives and internal communications teams on corporate transformations and integrations, M&A and change. His experience reaches from the upper ranks of the FORTUNE 500 to small non-profits and academia. Gary is also a principal at thoughtLEADERS, LLC, a leadership development training, coaching and consulting firm conducting programs at client locations around the world. Based on real-world experience, he specializes in change management, change communications and strategic thinking concepts and processes that clients can implement immediately in their organizations.Prior to his training, coaching and consulting work, Gary served as vice president of corporate communications for Fortune Brands Home & Security, the parent company of Moen, Master Lock and other familiar consumer brands. He also led corporate communications at CDW, a leading provider of technology products and services to business, government, education and healthcare. Gary also led corporate public relations for Chicago-based Hyatt Hotels Corporation. Previously, Gary held a variety of public relations positions, including a post in the Department of University Relations at Northwestern University in Evanston, Ill. Before joining the PR profession, Gary worked as a reporter and substitute anchor for WCBD-TV in Charleston, S.C., where he was nominated for an Emmy Award in investigative journalism, traveled overseas with the U.S. military and reported from the eye of Category Four Hurricane Hugo. He began his career at the former WRKL-AM in the New York City area as an anchor and reporter.Gary has been a guest speaker on communications and change for such organizations as the Healthcare Businesswomen's Association, PRWeek (UK), Public Relations Society of America, Federal Communicators Network, Northwestern University, DePaul University, The Conference Board, and the Great Place to Work Institute (authors of FORTUNE magazine's “100 Best Companies to Work For” list). Buzzsprout - Let's get your podcast launched! Start for FREEDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.Support the showRebel HR is a podcast for HR professionals and leaders of people who are ready to make some disruption in the world of work. Please connect to continue the conversation! https://twitter.com/rebelhrguyhttps://www.facebook.com/rebelhrpodcasthttp://www.kyleroed.comhttps://www.linkedin.com/in/kyle-roed/

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the reinvigorated luxury hotel chain, The Ritz-Carlton, in 1983. Here's Horst Schulze with a short story about how excellence wins—or the lack of it will cause you and your work environment to lose. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

770: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Rajan Mohan, the Chief Digital Officer of Ascension, and Eben Hewitt, the Chief Information Officer of Hyatt Hotels Corporation, share their experiences applying a product mindset to advance digital and technology capabilities at their organizations. Rajan explains the project-to-product transformation at Ascension, the shifting customer expectations around digital interactions, and the metrics he uses to measure the success of the company's customer-centric culture. Eben expands on the role technology plays in customer care at Hyatt, the agile and data-focused culture at the company, and driving the long-term strategic mission through the day-to-day empowerment of teams. Finally, both executives speak on the organizational impacts of moving to a customer-centric mindset, the workflow changes as a result of that mindset shift, and the partnership between the CDO and CIO to advance digital within the company.

770: Our latest episode features a panel from our Metis Strategy Digital Symposium in May 2023 where Rajan Mohan, the Chief Digital Officer of Ascension, and Eben Hewitt, the Chief Information Officer of Hyatt Hotels Corporation, share their experiences applying a product mindset to advance digital and technology capabilities at their organizations. Rajan explains the project-to-product transformation at Ascension, the shifting customer expectations around digital interactions, and the metrics he uses to measure the success of the company's customer-centric culture. Eben expands on the role technology plays in customer care at Hyatt, the agile and data-focused culture at the company, and driving the long-term strategic mission through the day-to-day empowerment of teams. Finally, both executives speak on the organizational impacts of moving to a customer-centric mindset, the workflow changes as a result of that mindset shift, and the partnership between the CDO and CIO to advance digital within the company.

This episode we'll cover some of the top industry news & topics like Sonder Inc. & Vacasa potentially being delisted from Nasdaq and Hyatt Hotels Corporation acquiring Mr & Mrs Smith. At the end of the episode, we will be doing our first Hospitality Hotline! A few of you called in and left us a message with thoughts and questions on the top of your mind and we're here for it!

During the Hunter Hotel Investment Conference, I hosted a panel dubbed Secrets of Successful Brands with this incredible group: Brad LeBlanc, SVP & Chief Development Officer, Best Western® Hotels & Resorts Western; James Tierney, SVP, Development & Owner Relations, Hyatt Hotels Corporation; Julienne Smith, Chief Development Officer, Americas, IHG Hotels & Resorts; Noah Silverman, Global Development Officer, US & Canada, Marriott International. WOW!!!

Gary M. Ross is a highly experienced consultant, coach, and corporate executive who has spent over 30 years in internal communication. As the president of INSIDE COMMS, Gary helps organizations improve their communication practices. He has worked with clients ranging from Fortune 500 companies to small non-profits and academia, assisting with corporate transformations, integrations, M&A, and change. In addition to his work at INSIDE COMMS, Gary is also a principal at thoughtLEADERS, LLC, a leadership development firm that provides clients with real-world experience in change management, change communications, and strategic thinking concepts and processes. Gary has held senior communications positions at companies such as Fortune Brands Home & Security, CDW, and Hyatt Hotels Corporation. He has also spoken about communications and change at events hosted by organizations such as the Healthcare Businesswomen's Association, PRWeek (UK), and the Great Place to Work Institute. Gary holds a Bachelor of Science in journalism degree from Northwestern University, and he currently resides in the Chicago area. Learn more here: https://www.insidecomms.com/

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton in 1983. Here's Horst Schulze with a short story about how excellence wins—or, how the lack thereof, will cause defeat. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton in 1983. Here's Horst with the story. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

On this episode of Our American Stories, a legend and leader in the hotel world, Horst Schulze has reshaped how service and hospitality are defined in business—standards that have become world famous. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of the luxury hotel chain, The Ritz Carlton in 1983. Support the show (https://www.ouramericanstories.com/donate)See omnystudio.com/listener for privacy information.

The DEC hosted Mark Hoplamazian, President & CEO of Hyatt Hotels Corporation, and Mark Mendola, Vice Chairman - US Managing Partner of PwC, on Thursday, November 17, at The Townsend Hotel in Birmingham. In a fireside chat with DEC's Steve Grigorian, Mark and Mark discussed "Is the Talent War Reshaping Business?" and answered questions from the audience. This meeting kicked off the Future of Work Series, a partnership with Detroit Public TV.

Episode Summary: In this episode of the L3 Leadership podcast, Doug talks to Ritz-Carlton founder Horst Schulze about excellence, what it means to build a great organization, and why as a leader you give up the right to make excuses.About Horst: A legend and leader in the hotel world, Horst Schulze's teachings, and vision have reshaped the concepts of service and hospitality across industries.Mr. Schulze's professional life began more than 65 years ago as a server's assistant in a German resort town. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz-Carlton Hotel Company in 1983. There Mr. Schulze created the operating and service standards that have become world-famous.During his tenure at The Ritz-Carlton, Mr. Schulze served as President and COO, responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz-Carlton Hotel Company became the first service-based company to be awarded the prestigious Malcolm Baldrige National Quality Award — twice.In 1991, Mr. Schulze was recognized as "corporate hotelier of the world" by HOTELS magazine. In 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. In 1999, Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management. Most recently, Mr. Schulze was honored with the “Legacy of Innovation and Inspiration Award” by Historic Hotels of America.After leaving The Ritz-Carlton Hotel Company, Mr. Schulze went on to found The Capella Hotel Group. This luxury hotel company managed some of the most elite properties worldwide and gave Mr. Schulze the opportunity to further define the luxury hotel industry, receiving countless awards and recognitions.Today, Mr. Schulze serves as Expert in Residence at Arch + Tower, a boutique, organizational strategy consulting firm. He also recently completed his first book, titled “Excellence Wins.”4 Key Takeaways:1. He discusses the importance of vision in starting a company. 2. Horst shares his views on the state of work and leadership today.3. He talks about what he believes excellence is. 4. He gives advice to people who are looking for their purpose in life. Quotes From the Episode:“You should invite people to join your dream, your vision.” “Create excellence in what you're doing.”“Be a leader of yourself.”“Keep always in mind your fellow human being.”Resources Mentioned:Excellence Wins by Horst SchulzeRitz-CarltonConnect with Horst:Website | Instagram | Twitter | Facebook 

Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional life began over 65 years ago as a server's assistant in a German resort town. He's worked for both Hilton Hotels and the Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. During his tenure at The Ritz Carlton, he served as President and COO and under his leadership The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award-twice-making it the first and only hotel company to ever win even one! In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS Magazine, and in 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. After leaving The Ritz Carlton Hotel Company, Horst went on to found The Capella Hotel Group, a luxury hotel company managing some of the most elite properties worldwide. Today, Horst serves on various boards and acts as a consultant across industries. He is currently completing his seminal book on creating excellence. I am absolutely thrilled to be speaking with Horst Schulze on the What's Next! Podcast.   THIS EPISODE IS PERFECT FOR… anyone looking to be inspired and motivated to generate excellence and work with purpose!   TODAY'S MAIN MESSAGE… It is imperative to be driven by purpose. When you are focused on your purpose and providing the best service or product, when you are employee first and customer-centric, and when you strive for excellence above all else, the financial reward will follow.   WHAT  I  LOVE  MOST… Horst's message: excellence wins! I also love his attention to making sure his employees also feel and are driven by purpose.     Running time: 33:50 Subscribe on iTunes     Find Tiffani on social: Facebook: https://facebook.com/tiffaniBova/ Twitter: https://twitter.com/Tiffani_Bova LinkedIn: https://linkedin.com/in/tiffanibova Instagram: https://www.instagram.com/tiffanibova/   Horst's Book: Excellence Wins!

A legend and leader in the hotel world, Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries. Horst's professional life began more than 65 years ago as a server's assistant in a German resort town. He has worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz-Carlton Hotel Company in 1983, where he created the operating and service standards that have become world famous. Horst served as President and COO, responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz-Carlton Hotel Company became the first service-based company to be awarded the prestigious Malcolm Baldrige National Quality Award—twice. In 1991, Horst was recognized as "corporate hotelier of the world" by HOTELS magazine. In 1999, Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management. Most recently, Horst was honored with the “Legacy of Innovation and Inspiration Award” by Historic Hotels of America. Horst went on to found The Capella Hotel Group. This luxury hotel company managed some of the most elite properties worldwide, and gave Horst the opportunity to further define the luxury hotel industry, receiving countless awards and recognitions. Today, Horst serves as Expert in Residence at Arch + Tower, a boutique, organizational strategy consulting firm, and recently completed his first book, titled Excellence Wins. In this podcast, he shares: How he built the culture behind the top rated luxury hotel chain in the world, Ritz-Carlton, and later Capellaseveral immediately actionable practices you can put in place to directly shape and manage your organization's cultureWhy he believes you can transform culture within just a year and the first steps to take along that path__________________________________________________________________________________________"An overwhelming issue for me, relative to leaders of companies, is to accept your role." Accept that [your employees are] human beings that you deal with to be fulfilled in life. Human beings need to belong and need to have purpose. Why wouldn't we give them purpose that the vision or why wouldn't we do this as organization?"-Horst Schulze__________________________________________________________________________________________Episode Timeline:00:00—Introducing Horst + The topic of today's episode2:53—If you really know me, you know that...3:26—What is your definition of strategy?6:25—How do you know if the purpose or "why" of your company is authentic?7:39—How do you define customer-centricity?11:12—How do you help every employee understand the company's intent when it comes to customers?14:03—Could you explain your meeting structures and mechanisms in which you share messages with your team?17:14—How long does it take to have a lasting culture change?18:20—Is there anything we missed you'd like to share?20:22—Where can people follow you and your work?__________________________________________________________________________________________Additional Resources: Personal page: https://horstschulze.com/Recent bookTwitter: https://twitter.com/horstschulzeInstagram: https://www.instagram.com/thehorstschulze/

On this episode of the Executives' Exchange, Mark Hoplamazian, President & CEO of Hyatt Hotels Corporation, and Robert Isom, CEO of American Airlines sit down with guest host, Phil LeBeau of CNBC. Tune in to hear about the ramifications of inflation on the travel industry, the return of both business and leisure travel, and the importance of human connection in the workplace. This conversation was recorded in front of a live audience on May 11, 2022.   02:00 – Mark and Robert discuss the current rate of inflation & macro-economics  05:30 – Fuel, airline tickets, and business travel 10:16 – Mark and Robert discuss the state of the return to office movement in corporate America   15:10 – How has the pandemic changed how you define your customer? 18:30 – Mark weighs in on Chicago's importance to American Airlines and Hyatt  22:40 – How will our current economic situation compare to previous times? 28:20 – The future of loyalty programs & sustainable businesses   Episode links: American Airlines | Hyatt Hotels   Host: Phil LeBeau, Auto and Airline Industry Reporter, CNBC Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago

We discussed a number of things including:1. Maryam's career journey2. How she landed at Nextdoor3. Opportunities ahead for Nextdoor4. Nextdoor 100 - super amazing neighbors initiative5. Industry trendsMaryam has more than 25 years of marketing experience, managing global brands and international teams. She was most recently the Global #CMO of Hyatt Hotels, repositioning the Hyatt brand as purpose driven by putting the guest at the center of the business. Her brand work at Hyatt resulted in increased brand awareness and organic user acquisition across online and offline channels.Prior to Hyatt Hotels Corporation, Maryam was SVP & CMO of Gannett | USA TODAY NETWORK. She also sits on Adweek's Women Trailblazers Council Board, Fast Company's Impact Council, and is the U.S. Board Chair of Reporters Without Borders (RSF).

Excellence wins: an interview with Horst Schultze is a conversation you truly can't afford to miss. We'll unpack how and why excellence wins. Listen as both a business owner and a skilled coach explains how it's not about tasks but tapping into your being and purpose. You'll uncover valuable principles that will enable you to help raise up a powerful culture and absolutely change the world.   Cash in: Learn how to define yourself as a person of excellence so you can receive the respect you deserve and serve people well. Understand how your essence, being, and personhood are more important than your doing, so you can rise above the noise of your tasks. Bolster the culture of your business or organization so you can refuel your working environment and create unshakable alignment.   About Horst Schulze A legend and leader in the hotel world, Horst Schulze's teachings and vision have reshaped the concepts of service and hospitality across industries.   Mr. Schulze's professional life began more than 65 years ago as a server's assistant in a German resort town. Throughout the years he worked for both Hilton Hotels and Hyatt Hotels Corporation before becoming one of the founding members of The Ritz Carlton Hotel Company in 1983. There Mr. Schulze created the operating and service standards that have become world-famous.   During his tenure at The Ritz Carlton, Mr. Schulze served as President and COO responsible for the $2 billion operations worldwide. It was under his leadership that The Ritz Carlton Hotel Company was awarded the prestigious Malcolm Baldrige National Quality Award- twice- making it the first and only hotel company to ever win even one.   In 1991, Mr. Schulze was recognized as "corporate hotelier of the world" by HOTELS Magazine. In 1995, he was awarded the Ishikawa Medal for his personal contributions to the quality movement. In 1999, Johnson & Wales University gave him an honorary Doctor of Business Administration degree in Hospitality Management. Most recently, Mr. Schulze has been honored as a “Leader in Luxury” by Travel Agent Magazine and its sister publication, Luxury Travel Advisor.   After leaving The Ritz Carlton Hotel Company, Mr. Schulze went on to found The Capella Hotel Group. This luxury hotel company managed some of the most elite properties worldwide and gave Mr. Schulze the opportunity to further define the luxury hotel industry, receiving countless awards and recognitions.   Today, Mr. Schulze serves on various boards and acts as a consultant across industries. He is currently completing his seminal book on creating excellence.