Podcasts about service development

Are you ready to ditch the marketing overwhelm, attract your dream clients, and join a supportive community of female entrepreneurs? The EmpowerHer Business Accelerator Podcast is your guide to building a thriving business with confidence! Each week, you'll get actionable strategies, mindset shifts, and the inspiration you need to step into your power as a CEO.   In this episode of the Empower Business Accelerator podcast, Philippa Channer underscores the pivotal role of mission and vision statements in business operations. She explains how these foundational elements should guide decision-making, hiring, partnerships, and product development. Philippa offers practical advice on breaking down vision statements into achievable goals and creating actionable plans. She shares examples of businesses like TOMS Shoes and Warby Parker that effectively align their actions with their core values. The episode concludes with an invitation for listeners to join a Q&A session and book a free discovery call for further support in aligning their business with their purpose.   Whenever you are ready, here are some ways that we can help you:   Free 30-Hour EmpowerHer Discovery Session: https://channerconsultingllc.hbportal.co/schedule/660da85649ef86002d1790d3 Subscribe for regular content on developing a solid marketing plan, marketing strategy, and marketing tips.   Connect with us: Linkedin: https://www.linkedin.com/company/channer-consulting-llc Facebook: https://www.facebook.com/channerconsulting/ Instagram: https://www.instagram.com/channerconsulting/ Get in touch: info@channer-consulting.com

Join Ally Dommu, Director of Service Development, and Dr. Myriam Hadnes, facilitator, and founder of Workshops Work, as they discuss the power and importance of facilitation. Discover steps facilitators can take to harness benefits and create respectful and inclusive spaces.

For our first episode of 2024, we have a conversation with Francis Burrows, Director of Support and Service Development for Housing Association Orbit.  Francis talks about the work the organisation does to engage with their tenants, particularly underrepresented groups, and how that work informs their policies and processes in how they support them. Notes: Housing Ombudsman Special Report on Rochdale Boroughwide Housing, March 2023: https://www.housing-ombudsman.org.uk/2023/03/28/ombudsman-finds-culture-of-othering-residents-lies-at-the-heart-of-rochdale-boroughwide-housings-issues-and-identifies-lessons-for-sector/  Housing Ombudsman Service, Spotlight on attitudes, respect and rights - relationship of equals, January 2024: https://www.housing-ombudsman.org.uk/reports/spotlight-on-attitudes-respect-and-rights-relationship-of-equals/  National Housing Federation - Chairs' Challenge:  https://www.housing.org.uk/our-work/governance/Roadmap-to-equality/chairs-challenge/  Orbit: https://www.orbitcustomerhub.org.uk/about-us/ Tenant Satisfaction Measures, UK Gov: https://www.gov.uk/government/publications/tenant-satisfaction-measures-standard

Air Service Development is imperative to retain our existing routs, increasing frequency of flights to certain destinations and to bring new routes to our airport.  In this episode, Edgar Vesga, Director of Air-Service Development at PHL joins Atif Saeed, CEO of the City of Philadelphia, Department of Aviation to discuss PHL's air service program and some new exciting additions at PHL. To learn more about our Air Service Development program, please visit phl.org

#130: Taylor Swift is coming to LA for an unprecedented SIX nights at SoFi Stadium in Inglewood... and she's bringing about half a million fans with her. That's a ton of people — and money — pouring into Inglewood, but it's also a ton of traffic, infrastructure headaches, and more. So today we're going to SoFi with one question: Is LA ready for Miss Swift?If you are going to the Eras Concert, here's how LA Metro is trying to get you there: https://laist.com/brief/news/arts-and-entertainment/taylor-swift-fans-heres-how-to-get-to-sofi-stadium-by-metro   Guests: Inglewood Mayor James T Butts Jr. and Stephen Tu, Senior Director within the Service Development unit for LA Metro, Taylor Swift fans + Inglewood residents  

This episode of the CFO Playbook features an interview with Andy Dean, Chief Financial Officer at Eden Futures, providing high quality, person-centered care, supported living and enablement for people with disabilities and support needs.At Eden Futures, Andy leads the Finance, Service Development and IT teams. Prior, he started his career training with KPMG as a Chartered Accountant, gaining experience within both Audit and Transaction Services. He has since worked for a variety of care providers in social care starting with Craegmoor as Group Financial Accountant. From there he gained broader experience at GKN plc before joining what became Embrace Group in 2012 as Group Financial Controller. Andy helped to manage the recovery and subsequent sale of that business before joining Eden Futures.In this episode, Andy talks about the current state of social care in the UK, his work as a leader for teams in finance, service development, and IT, and how policies, politics, and technology affect the space.--------Guest Quotes:“ Part of your role, as CFO, is that wide base of stakeholders. You can be talking to your shareholder one day. You can be talking to your lender another day. You can be talking to your insurer. You know, CFOs like me are often responsible for the IT, so get involved in the IT discussions, talking to our customers. So, in our case, our commissioning partners around whatever issue it might be, say fee rates, occupancy. Get involved with the lawyers that are on the contractual side. So yes, it is a varied role. You know, the old adage that 'no day is ever the same' is absolutely right from a CFO perspective.” - Andy Dean--------Topics:01:37 Andy's background and role as CFO07:22 Current state of social care in the UK13:14 Technology in social care17:43 Employee retention and politics21:00 Dealing with uncertainties25:45 Mentorship--------Sponsor:This show is brought to you by Soldo, the brighter way to manage business spending and expenses. With Soldo, you can control every expense, track spend in real time, automate financial reporting, and then use those insights to fuel growth. Learn more at Soldo.com--------Links:Connect with Andy on LinkedInEden Futures WebsiteConnect with Fran on LinkedInThe CFO Playbook Listener Survey

InfosecTrain hosts a live event entitled “Cybersecurity Foundation Course” with certified experts Mr. Amit. Thank you for watching this video, For more details or free demo with our expert write into us at sales@infosectrain.com ➡️ Agenda for the Webinar

SummaryJoining Daniel for this episode is Juliana Vail, longtime creative operations veteran with an emphasis on FashionTech, most recently Director of Service Development and Innovation at Farfetch. This is a bit of a different episode than normal, we have a handful of industry news bits to cover, so we'll be talking about variety of topics from the Levi's AI model announcement to some interesting job posts for Amazon ImagingNews LinksIkea Article: https://www.fastcompany.com/3034975/75-of-ikeas-catalog-is-computer-generated-imagery3D Roles @ Amazon: https://www.linkedin.com/posts/kristaskustad_hiring-creative-artist-activity-7046653425958191105-gYZb?utm_source=share&utm_medium=member_desktopLevi's AI Model Announcementhttps://adage.com/article/marketing-news-strategy/levis-uses-ai-models-increase-diversity-incites-backlash/2482046https://petapixel.com/2023/03/24/levis-to-use-ai-generated-models-to-increase-diversity/https://www.levistrauss.com/2023/03/22/lsco-partners-with-lalaland-ai/UK Gov't Announcement on AI Regulation: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1146542/a_pro-innovation_approach_to_AI_regulation.pdfDiscount CodeReminder to use code ECCP to get your first month of PhotoRoom Pro for free! Thanks to the PhotoRoom team for the generous offer. CreditsProduced by: Creative Force - creativeforce.ioEdited by: Calvin Lanz Sound - clsound.netHosted by: Daniel Jester - danieltjester.com

It may sound like a paradox, but there is much, much more to it. In this episode of the Digital Government Podcast, we return to the Asian islands – southeast in the continent – to address public service development in Timor-Leste.Piret Saartee, a Senior Expert on Smart Governance, was part of the team that drew up our study on the path to creating effective service centres in the country. With her, we dig into why limited network reach shouldn't hold back e-governance projects, and how Timor-Leste aims to give its citizens one-stop shops to access services. Tune in!

Sarah talks with Danielle Waterworth, VP- NA Dealer & Customer Solutions and Global Maintenance & Service Development at CNH Industrial about how the company is segmenting and evolving its service offerings, what advice she has on leasing assets, how to add value to a dealer network, and more.

In this episode, we talked about Market Surveys for businesses. Emmanuel Larbi is a Business, Product & Service Development, Project and Lifestyle Management Consultant, TV Host, Life Coach, and MC. ____________________________ For more about Obehi Podcast, visit our YouTube channel - ObehiPodcast. Check out also our official website Obehiewanfoh.com. Join our Content Membership for content creation strategy and digital entrepreneurship --- Send in a voice message: https://anchor.fm/obehi-podcast/message

Josh Parnell is a Director of Service Development, Trainer, Coach and USAF veteran. Reaching people and building leaders is his mission. @thebeardedleader.ig thebeardedleader.com #ServiceDevelopment #christianbrothers #Trainer #Coach #USAF #Veteran #tsc #gogetit Social Media Links Youtube Channel youtube.com/c/ChipBakerTheSuccessChronicles LinkedIn http://linkedin.com/in/chip-baker-thesuccesschronicles-825887161 Facebook https://www.facebook.com/profile.php?id=100014641035295 Instagram https://www.instagram.com/chipbakertsc/ Twitter twitter.com/chipbaker19 Linktree https://linktr.ee/ChipBakerTSC Online Store http://chip-baker-the-success-chronicles.square.site/ Chip Baker- The Success Chronicles Podcast https://anchor.fm/chip-baker

Bcom BBA revision session on marketing of services. 9748882085 --- Send in a voice message: https://anchor.fm/psbtrainingacademy/message

In this week's episode of Technically Speaking, Mallory is once again joined by Jason Smith, a Keller Schroeder Select Account Manager, as well as some of our friends at Kalleo Technologies: Doug Truitt (Co-Founder and CEO), Randy Mitchell (Sr. VP of Service Development), Jason Hamilton (Account Manager), and Alex Farrell (Sr. Help Desk Services Manager). Tune in to hear their discussion of Kalleo's help desk management service through their partnership with Keller Schroeder, including topics such as: what exactly is help desk, who would be a good help desk customer, what type of verticals Kalleo serves, and more!  Interested in learning more about how Kalleo can help your organization? Contact your Keller Schroeder Select Account Manager at https://www.kellerschroeder.com/contact-us/ to learn more.

When our host Evan Hackel attended the International Franchise Association Convention last year, he happened to meet two inspiring men who have created leadership development and other training programs for Christian Brothers Automotive, a fast-growing automotive service franchise headquartered in Houston. They were Josh Hitchcock, Director of Leadership Development at Christian Brothers and Josh Parnell, Director of Service Development. Many organizations focus on serving their customers. But Christian Brothers takes service to a higher level, based on spiritual ideals. Evan wanted to speak with both Joshes in-depth about their philosophy of training. We know you will want to listen the entire Training Unleashed Podcast that resulted. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode features Liz Hutson, Principal Consultant, Owner at EGH, LLC. Here, she joins Scott to talk about variables that are currently affecting product/service development in healthcare, which include supply chain, geopolitical instability, staffing shortages, and more.

This episode features Liz Hutson, Principal Consultant, Owner at EGH, LLC. Here, she joins Scott to talk about variables that are currently affecting product/service development in healthcare, which include supply chain, geopolitical instability, staffing shortages, and more.

This episode features Liz Hutson, Principal Consultant, Owner at EGH, LLC. Here, she joins Scott to talk about variables that are currently affecting product/service development in healthcare, which include supply chain, geopolitical instability, staffing shortages, and more.

This episode features Liz Hutson, Principal Consultant, Owner at EGH, LLC. Here, she joins Scott to talk about variables that are currently affecting product/service development in healthcare, which include supply chain, geopolitical instability, staffing shortages, and more.

Thème 7 : Innovations technologiques Depuis le début du 21ème siècle, nos modes de vies évoluent et sont rythmés par l'apparition successives d'innovations technologiques. Ces innovations intègrent désormais tous les champs de notre société, des communications et de l'information, en passant par l'enseignement, la santé, l'industrie et l'agriculture. Les innovations technologiques sont aussi présentes dans les domaines du bâtiment, du tourisme, des transports et de la mobilité. L'OCDE définit l'innovation technologique comme la mise au point d'un produit plus performant dans le but de fournir au consommateur des services objectivement nouveaux ou améliorés. Pour se développer à grande échelle, et bouleverser les modes de vies, ces innovations sont toutefois tenues de faire la preuve de leur pertinence à apporter une solution aux besoins pratiques et aux contraintes économiques de la population. Dans la série précédente, nous parlions de durabilité. Dans le domaine de la mobilité, de nouveaux procédés technologiques sont souvent employés pour tenter de répondre à l'enjeu de la durabilité.   Episode 3 : "MaaS attaque" La mobility as a service, plus connue sous son acronyme, MaaS, est plus que jamais au centre des attentions. Mais qu'est-ce que le MaaS ? Il existe probablement autant de définitions du MaaS que de praticiens et de chercheurs s'intéressant au domaine. Bornons à proposer l'une d'entre elle, qui fait autorité : Le MaaS est un « ensemble de services de mobilité multimodaux et durables permettant de répondre aux besoins des usagers du transport en intégrant les fonctions de planification et de paiement au sein d'un guichet unique ». Mais derrière cette définition communément acceptée du MaaS se cachent des enjeux et des intérêts très différents selon les acteurs, si bien qu'il n'est pas toujours très clair de déterminer à quoi (ou à qui) peut vraiment servir ce concept. Pour essayer de s'y retrouver, 6t propose dans cet épisode trois visions du MaaS : le MaaS durable, le MaaS concurrentiel et le MaaS de luxe.   Crédits Image : JuliusH pour Pixabay Sons :  Nabil Kabbadj, "Synths_A#min", 2022 Dior J'adore, "Dior official advertising – Charlize Theron", 11 janv. 2021 Géant Vert, "Le gardien de la vallée, Cœurs de palmiers", 2002 But, "But et Le Juste prix", 2011   Références 6t, Renault, 2020, la place de la voiture dans les systèmes de MaaS Aapaoja, A., Eckhardt, J. and Nykänen, L. (2017) ‘Business models for MaaS', 1st international conference on Mobility as a Service, p. 16. Available at: http://www.vtt.fi/inf/julkaisut/muut/2017/OA-Business-models-for-Maas.pdf. König, D., Eckhardt, J., Aapaoja, A., Sochor, J. L., & Karlsson, M. (2016). Deliverable 3: Business and operator models for MaaS. MAASiFiE project funded by CEDR. Notre traduction. Smith, G., Sochor, J. and Karlsson, I. C. M. A. (2018) ‘Mobility as a Service: Development scenarios and implications for public transport', Research in Transportation Economics. Elsevier, 69(February), pp. 592–599. doi: 10.1016/j.retrec.2018.04.001. Smith, G., Sochor, J. and Karlsson, I. C. M. A. (2019) ‘Intermediary MaaS Integrators: A case study on hopes and fears', Transportation Research Part A: Policy and Practice. Elsevier, (xxxx), pp. 1–15. doi: 10.1016/j.tra.2019.09.024. Sochor, J., Strömberg, H., & Karlsson, I. M. (2015). Implementing mobility as a service: challenges in integrating user, commercial, and societal perspectives. Transportation research record, 2536(1), 1-9.

Name: Vivienne KingCurrent title: CEO & Managing DirectorCurrent organisation: Box Hill InstituteVivienne King is currently the CEO & Managing Director of Box Hill Institute. Prior to her current position Vivienne worked in North America and held the role of President, British Columbia Rapid Transit Company which operated and maintained the Skytrain and Westcoast Express Transit systems in Vancouver, moving over 350 million passengers annually.Before North America Vivienne held the position of CEO for KDR Gold Coast, the operator and maintainer of the Gold Coast Light Rail and prior to that the position of Group General Manager, Strategic & Service Development for RailCorp which provided metropolitan passenger rail services in Sydney; in that role Vivienne was responsible for its investment strategy, future design of rail networks and $1.2b capital works program. While working with RailCorp Vivienne also held the role of Chief Operations Officer leading 15 departments with over 8000 staff to deliver the day to day passenger services.Vivienne has a strong interest in Public Policy and Education & Transit and has sat on many boards including the international passenger transport association (UiTP); holding the Australian & New Zealand chair for public transport; Australia's transit committee for light rail and held a seat at the table for the Queensland chapter of the Committee for Economic Development of Australia.  Recently Vivienne sat on the international student advisory committee for Victoria and currently sits on the Lilydale Precinct Activation Board.In her spare time Vivienne enjoys training for triathlons and half marathons.

Keiさん(@kcassandra)と、入社のきっかけ、Product Managerの仕事の幅や面白さ、Service Developmentチームの役割、アソシエイトポジションの採用開始についてお話しました。

There has been a soaring demand for food parcels across the country. Across Auckland demand peaked at four times the usual demand during lock-down, and has been met with a new drive-through festive food bank in West Auckland to meet the need there. The Vision West charity has delivered 16,000 food parcels in West Auckland in the past four months, during lock-down. By comparison it delivered 9,000 during the entire year before (from July 2020 - June 2021). The need for food support increased dramatically in the first weeks of the lockdown, before which Vision west supplied an average of 261 food parcels per week. During the recent lockdown the average was over 1,000 food parcels per week- a fourfold increase in demand. Vision West has instigated a drive-through Christmas food parcel service designed to meet Covid restrictions, which aims to preserve whanau dignity. The charity has just released a report detailing lockdown's impact on Aucklanders' need to seek help with basic necessities. Head of Service Development at Vision West Brook Turner speaks with Kathryn Ryan, along with Tric Malcolm, Pou Arahi (CE) of Kore Hiakai Zero Hunger Collective, who says every food bank in Auckland, and across the motu has had a massive increase in demand for food parcels, not seen since the Global Financial Crisis of 2009.

There has been a soaring demand for food parcels across the country. Across Auckland demand peaked at four times the usual demand during lock-down, and has been met with a new drive-through festive food bank in West Auckland to meet the need there. The Vision West charity has delivered 16,000 food parcels in West Auckland in the past four months, during lock-down. By comparison it delivered 9,000 during the entire year before (from July 2020 - June 2021). The need for food support increased dramatically in the first weeks of the lockdown, before which Vision west supplied an average of 261 food parcels per week. During the recent lockdown the average was over 1,000 food parcels per week- a fourfold increase in demand. Vision West has instigated a drive-through Christmas food parcel service designed to meet Covid restrictions, which aims to preserve whanau dignity. The charity has just released a report detailing lockdown's impact on Aucklanders' need to seek help with basic necessities. Head of Service Development at Vision West Brook Turner speaks with Kathryn Ryan, along with Tric Malcolm, Pou Arahi (CE) of Kore Hiakai Zero Hunger Collective, who says every food bank in Auckland, and across the motu has had a massive increase in demand for food parcels, not seen since the Global Financial Crisis of 2009.

How are healthcare systems looking differently at their population to deliver better care and what does this mean for future decision-making? How might the NHS re-imagine the hospital? What benefits can we expect from novel technologies, and can the NHS develop system resilience to improve healthcare outcomes?Dr Phil Webb (Chief Executive of Respiratory Innovation Wales) joined Tom Clarke (Director, Mtech Access) to explore all this and more. Re-imagining the hospital, investing in novel technologies, and developing system resilience to improve healthcare outcomes were all discussed. This episode also explores specific examples of how the Welsh Healthcare System is pushing itself to better care for the people it serves and where the obstacles to delivering change lie.As Chief Executive of Respiratory Innovation Wales, Phil has a remit for re-imagining care for people across Wales. He previously held roles within the Welsh Healthcare System responsible for Innovation and Service Development, and has commissioned services at national and local levels. Also having worked in Industry, Phil's academic background includes health economics, epidemiology, statistics, and a doctorate in molecular biology.As such, we were interested to hear Phil's perspective on everything from driving innovation in the NHS to the obstacles facing NHS systems, and how Pharma and Medtech can best help. This webinar is a must-see for anyone with an interest in how care systems are evolving further and faster than we could imagine, not just in Wales and respiratory care, but across all clinical and geographic areas.This episode was originally broadcast as a live webinar on Friday 17th September 2021.

May 26, 2021 Dave Lankes & Mike Eisenberg In the last episode, Mike ranted about his frustrations and hours spent in trying to reach a human being for assistance with airline reservations, prescriptions, and insurance. In this episode, we dive deeper into the topic of help and information services of all kinds– human, mediated (telephone, digital), online. What's going on with consumer help and what's the status of Q&A, Ask a Librarian, and reference services in library land?In Wazzup, Dave describes the master class in the new librarianship he's part of with the National Library School of France, and Mike shares concerns stemming from a disturbing text from a friend related to vaccines loaded with mis- and dis-information that raised all kinds of issues about the credibility of information and the undermining of quality of information. Dave's Awesome Library Thingy spotlights the Toronto Public Library and Pam Ryan, Director, Service Development & Innovation, and their cutting-edge information literacy classes in machine learning, algorithms, public data, AI, and more.References & Resources École Nationale Supérieure des Sciences de l'Information et des Bibliothèques: the national library school of France., https://www.enssib.fr/ Angela Craig interview (May 12, 2021), Libraries Lead in the New Normal, Podcast Episode 7. https://www.acechicagoevents.com/libraries-lead-episode-7 Ewen, Lara (May 3, 2021). “Healthy Distance, Telemedicine brings house calls to local libraries,” American Libraries. p. 14. online: https://americanlibrariesmagazine.org/2021/05/03/healthy-distance-libraries-telemedicine/ Radford, M., Costello, L., & Montague, K. (2021). Surging virtual reference services: COVID-19 a game-changer. College & Research Libraries News, 82(3), 106. doi: https://doi.org/10.5860/crln.82.3.106   Toronto Public Library https://www.torontopubliclibrary.ca/ Digital Innovation Series, Toronto Public Library https://www.torontopubliclibrary.ca/search.jsp?N=37867+4288098632 CreditsAudio, Production, and Streaming Services: Yoni Yemini, ACE Chicago Events

This week we're joined by Robert del Rosario, Director of Service Development for AC Transit in Oakland California.  Robert talks about agency coordination during the pandemic, what's needed to get riders coming back, and what sustainable revenue might look like going forward.   Follow us on twitter @theoverheadwire Support the show on Patreon http://patreon.com/theoverheadwire

How do we choose new destinations for GSP? Find out with Tom Tyra, Director of Air Service Development and Communications.

On this month's episode of the Railvolution podcast we're joined by Robert del Rosario, Director of Service Development for AC Transit in Oakland and the East Bay California.  Robert talks about agency coordination during the pandemic, what's needed to get riders coming back, and what sustainable revenue might look like going forward.

A new survey REVEALS OVER HALF OF AMERICANS HAVE SKIPPED WORK OR LEFT AN EVENT EARLY DUE TO A BAD SKIN DAY. Diana Morrison is my guest and is here among other things, to give us great tips TO COMBAT BREAKOUTS AND HELP PEOPLE FEEL COMFORTABLE IN THEIR OWN SKIN.Diana Morrison, Sr. Manager of Service Development & Innovation at Massage Envywww.massageenvy.com/skin-care/clear-skin-series/Diana Morrison is the Sr. Manager of Service Development and innovation at Massage EnvyFranchising. Diana has a background in the salon and spa industry for over 17 years. She was dual-certified in massage therapy and esthetics from the SouthwesInstitute of Healing Arts and has been a licensed esthetician since 2006.Diana joined MassageEnvy in 2014 as a “Skin Care Specialist”. As the Sr. Manager of Service Development, Diana oversees all skincare and body care services at Massage Envy. Diana's passion for skincare is born out of the drive to connect with and help others. She believes that being an esthetician is like being a trusted advisor and that all treatment and product recommendations should be customized and tailored for each individual person.With this approach, Diana believes that estheticians are not only able to deliver results with each service, but also provide support and guidance for achieving skincare goals through a home care regimen.

A new survey REVEALS OVER HALF OF AMERICANS HAVE SKIPPED WORK OR LEFT AN EVENT EARLY DUE TO A BAD SKIN DAY. Diana Morrison is my guest and is here among other things, to give us great tips TO COMBAT BREAKOUTS AND HELP PEOPLE FEEL COMFORTABLE IN THEIR OWN SKIN.Diana Morrison, Sr. Manager of Service Development & Innovation at Massage Envywww.massageenvy.com/skin-care/clear-skin-series/Diana Morrison is the Sr. Manager of Service Development and innovation at Massage EnvyFranchising. Diana has a background in the salon and spa industry for over 17 years. She was dual-certified in massage therapy and esthetics from the SouthwesInstitute of Healing Arts and has been a licensed esthetician since 2006.Diana joined MassageEnvy in 2014 as a “Skin Care Specialist”. As the Sr. Manager of Service Development, Diana oversees all skincare and body care services at Massage Envy. Diana's passion for skincare is born out of the drive to connect with and help others. She believes that being an esthetician is like being a trusted advisor and that all treatment and product recommendations should be customized and tailored for each individual person.With this approach, Diana believes that estheticians are not only able to deliver results with each service, but also provide support and guidance for achieving skincare goals through a home care regimen.

Welcome to our 26th episode of the Digital Government Podcast! In today's episode, Janek Rozov, Strategy Director at the Information Technology and Development Center of the Ministry of Interior and the former Chief Digital Officer of the Estonian Government, clarifies the questions that should be answered before going digital with public services. We talk about the value of e-services, the legislation behind it, and the connectivity and social context of public e-services. Tune in!

In this episode, our guests present the Air Service Development crisis recovery strategy and what needs to be done by airports to adapt to the ‘New Normal' caused by the COVID-19 pandemic. Our experts will especially focus on air cargo's major importance for successful traffic retention, being the first one on airlines' route map and eventually expand business again. Moderator: Dominique Bayer – Consultant Experts in the Solution Group Sales & Revenue Management: Luisa Graßhoff – Consultant and expert in air service development Terence Im – Senior Consultant and expert in air cargo

In this episode, Wulf Grote, Valley Metro's Director of Capital Service & Development, share his insights from thirty-five year's of service to the transportation industry. As Wulf looks toward retirement at the end of this year, he leaves behind a legacy of a multimodalism in the Valley that would not be where it is today without him. He's shaped thousands of careers by introducing light rail transit, and now modern street car, to the Valley and has impacted millions of residents in the metro Phoenix area. During Wulf’s tenure first with the City of Phoenix then with Valley Metro, the Valley’s rail system has grown to 28 miles, two corridors are entering construction, and the City of Tempe will have a modern street car system before the end of 2021. He’s also preparing the next corridor for design, extending our light rail system through our State’s Capitol and into the West Valley.

EP. 11 – From “Smart” City to Intelligent Communities-The Espoo Story:  How can the structure of the city shape its future? In this episode, we have invited Päivi Sutinen, the Director of the City as a Service Development at the City of Espoo to share the Espoo Story with us and how the network structure of her city Espoo is supporting transformation towards a sustainable future. In our talk, Päivi explains the highly participatory approach that characterizes the city strategy and how relationships between nature, technology, people and urban planning (central axis) are shaping urban development.  Päivi also share with us the vision of Espoo as a “close to nature” green city. In Espoo, common values are strongly intertwined with how the city plans for the future.  On this, Päivi mentions how Espoo’s polycentric structure allows people from all areas a year-long access to nature areas for wellbeing.  Espoo is one of the fastest growing cities in Finland.  In the beginning of the 1950s, roughly 20,000 people lived in Espoo. Today, its population is roughly 272,000 people and the city is expected to reach 300,000 inhabitants by or before the year 2022 (City of Espoo). Link: City of Espoo.

If there's anyone at Valley Metro who understands what it really means to shift gears, it's one of the agency's original pioneers, Director of Capital and Service Development, Wulf Grote. Listen as Brittany and Madeline get the story of how public transportation in the Phoenix Metro Area had to fight for its moment and how that grit has prepared us for the best that's yet to come.

Pam Ryan is the Director for Service Development & Innovation at the Toronto Public Library (TPL), the World's largest urban public library system, featuring 100 branches, close to 1 million cardholders, and 10 million items that can be checked out. Today Pam tells us how the TPL is changing in the 21st Century to provide Torontonians access to digital innovation hubs, checking out arduino kits, and even offering space for community groups to organize and host events. She also shares a few stories on how the TPL has stepped-up during the COVID-19 lockdown to help foodbanks and those who do not have access to the Internet. TPL PRESS RELEASE: Free Internet Connectivity Kits from the Library provide vital connection for some of Toronto's most vulnerable residents https://torontopubliclibrary.typepad.com/news_releases/2020/05/free-internet-connectivity-kits-from-the-library-provide-vital-connection-for-some-of-torontos-most-.html Pam Ryan Twitter account https://twitter.com/pamryan Richard Pietro Twitter account twitter.com/richardpietro ABOUT Stories from the Open Gov is a podcast published by www.reopengov.org and is dedicated to telling the stories about what Open Government & Open Data look like. Your host is Richard Pietro, an Open Government & Open Data practitioner for the past 10 years. Listen and learn how Open Government & Open Data are becoming a reality! MUSIC ATTRIBUTION - Introduction & conclusion Singing Sadie - I Can't Dance freemusicarchive.org/music/Singing_…3_I_Cant_Dance Attribution-NonCommercial-ShareAlike 3.0 United States (CC BY-NC-SA 3.0 US) creativecommons.org/licenses/by-nc-sa/3.0/us/

On The Soul of Business, Claressa Monteiro speaks to Zulkifli Amin, Head (Adults), Service Development, National Library Board to introduce us to the digital initiatives now available to keep us entertained and reading through the extended circuit breaker.

AJ Barkley, senior VP of Neighborhood Lending for Bank of America, shares advice for home buying. Lisa Gable, CEO, FARE, talks about food allergies in children. Jean Chatzky, financial editor of NBC’s “Today Show” explains the M.U.G. Initiative and offers other financial advice for women. Diana Morrison, Senior Manager of Service Development and Innovation at Massage Envy talks about their new facial series for those with acne.

Wherein Jim Evans gives a wonderful behind-the-scenes discussion on how to effectively operate & market an airport to national and international travelers. He talks about the changes he has seen over the years, as well as what is on the horizon, including their very own podcast, https://fromtherunwayup.com/ Jim Evans is Vice President, Marketing & Air Service Development at Metropolitan Knoxville Airport Authority. https://flyknoxville.com/ Best Behavior Creative Club I The Stories Behind Tennessee Tourism. A Designsensory (https://designsensory.com/) Original Production. This is a podcast for the people that make things, and make things happen. Our host and creative director, Chris McAdoo, takes you behind the scenes with experts in creativity, business, technology, and marketing. Together we'll uncover what it takes to drive engagement, grow a brand, pursue a passion, and nourish a creative life. This edition of the podcast was recorded live at the Music City Center in Nashville, TN, where we spoke with over twenty industry leaders across the state of Tennessee Tourism. Best Behavior Creative Club is the first of many original productions for Designsensory, positioned to act as a catalyst for additional original podcasts, limited series, and various other forms of content. Designsensory (https://designsensory.com/)is a full-service research, branding, advertising and digital firm based in Knoxville, TN and known all over the world. Visit our site to learn more or drop us a line (https://bestbehavior.fireside.fm/contact).

In the new competitive landscape, traditional firms have to turn into tech companies and this means rethinking their organisation, processes, policies and culture.The Big Corps have, at last, understood they have to become Agile, but they are trying and doing some experiments to find the right formula that mixes Agile Coaching, Software Architecture, Dev and Design Ops, Product Management and Leadership so to scale their product-service operations.In countless iterations working with them, we have learned some good lessons on how to shape the operational and development model. (Spoiler alert: Design Ops plays a big role)So, don't panic!Speaker:Luca Mascaro

When Laura and Linda first met, at an event several years ago in Florida, Laura was surprised to hear Linda was leading the Leprosy Mission Scotland. She, like many others, had been under the impression leprosy had been eradicated; upon discovering that was not the case, Laura became curious and engaged Linda in today’s conversation about her work and what’s happening with the disease. Over the course of this conversation, the women cover a number of topics including the vision for the organization’s future work, what can be accomplished when a group of passionate people come together focused on a common cause, why developing yourself and your people is the key to success, and how self-care feeds everything! Linda has been with the Leprosy Mission Scotland for 21 years, starting as its Executive Director and growing into the organization’s CEO. In her role, she travels the world to connect with colleagues, raise funds, evaluate the organization’s operations, and meet with and learn the stories of the people who have been diagnosed with this disease. Like so many others, Linda learned the hard way that self-care is required if you have any intention of being productive, effective, and having any kind of staying power in whatever role you play. The pervasive thinking that putting in long hours, always putting the business first, is some kind of ‘badge of honor,’ is nonsense in Linda’s experience. “God designed us to take time out for rest and relaxation, to enjoy the splendor and wonder of his creation,” she explained. “We plan down time for machines and maintenance of equipment and systems, but not for ourselves.” It’s with this perspective that she is leading her organization and has built that mindset into her culture. Her team does not work when they are on holiday, and the understanding is that if you leave a message or send an email to someone who is out of the office for this purpose, you won’t get a response until they return to work. “I use humor to get this message across,” said Linda. “My ‘out of office’ message is in the voice of my laptop, explaining in a Reply email that ‘Linda went on holiday and left me here in the office…’” Her focus on connecting with and attending to the needs of the people in her work and life are evident in her practices and communication. Linda educates Laura on the current state of Leprosy, how many people are diagnosed with it daily (the number is staggering if you stop to think about it), the mindset issues associated with contracting and treating the disease, and what the Leprosy Mission is striving to achieve: Leprosy defeated and Lives Transformed. Listen in as Linda shares her insights about inspiring her team – “People are keen to be part of a winning team and they want to make a powerful impact.” She speaks to the idea of and focus on working herself and her colleagues out of a job when the disease is no longer an active health issue. And how she’s invested in her own personal growth and the intentional development of not only her team, but her colleagues in the other Leprosy Mission organizations around the world. In the end, Linda says she wants her epitaph to read: “She made a real difference.” As you listen in on today’s conversation, I’m sure you’ll agree, Linda Todd has already made a real difference and continues to do so. About Linda Todd Linda is the Country Leader and CEO of The Leprosy Mission Scotland. She joined TLMS as Executive Director in March 1998. Linda has extensive leadership, fundraising, coaching and management experience gained from over three decades of working in the Voluntary Sector and continual professional development. She is a Diploma-qualified member of the Institute of Fundraising, a Chartered member of CIPD, and a John Maxwell authorized Coach and Speaker. Under Linda’s leadership, TLMS holds Investors in People Platinum. She plays an active role within the Global Fellowship, currently chairing the Member Review Working group; a member of the TLM Trust India Board, and the reference group for the Leadership Development Program. Linda also plays an active role within Scotland through various umbrella-organizations – The Scottish International Development Alliance and the Institute of Fundraising Scotland. She lives on the south side of Glasgow where she attends Auldhouse Community Church. Other areas of service include the position of Treasurer for Glasgow Street Pastors and a member of Thornliebank Community Council. Other than her faith, her three great passions are her pug, Carletto (who thinks he’s another member of the staff team), her bolt-hole in the East Neuk of Fife, and The Leprosy Mission Scotland, though not necessarily always in that order! The Leprosy Mission Scotland

Elliott Paige, Air Service Development, ATL / Aubrey Brown, Industrial Development, CSX pt. 2 by Lou Weiland

In Episode 102, Stuart McCullough goes on the road to film a new instalment of our Member Spotlight series – in which he stops at Hesse Rural Health Service. He speaks with CEO Peter Birkett & Andrea Dunlop, the Manager of Workforce and Service Development. Watch Episode 102 here - https://tinyurl.com/vhia-episode102

In the 4th episode of Talking 24, Lisa sits down with Director of Service Development, Lynne Huckerby They discuss how NHS 24 is working hard to redesign and redevelop services in order to make them fit for purpose in the 21st century, and how NHS services should align with technological advancements and changes in public behavior. Dr Google? Webchat? Health Apps? Listen to find out more.

In this episode, Chellie is joined by PHL’s Chief Revenue Officer, James Tyrrell, who oversees air service development. Developing and maintaining a robust air service network is a critical function of any airport, helping to spur local and regional economic growth – but it doesn’t happen overnight. By taking an active approach to air service development, Tyrrell is working to attract new airlines, maintain existing airline partnerships, grow flight offerings, and review route patterns to seek out new business opportunities. To learn more about Philadelphia International Airport and to see our route maps, please visit phl.org

An integral part of Qantas ultra-long-haul direct service from Australia (Perth) to London is having their passengers arrive healthy and minimising the effects of long-haul flights and jet lag. Building on their existing expertise Qantas has designed the passenger experience for these flights from the ground up including working with Boeing on the design of their 787-9 Dreamliners. Qnatas has also established a research collaboration with the Charles Perkins Centre at The University of Sydney to continue to refine their product. In this episode Phil Capps, Head of Customer Product & Service Development talks with David Cunnington (Sleep Physician) about what Qantas is doing to reduce the effects of ultra-long-haul flying on health and jet lag.   

How can a gargantuan company force itself to act as scrappy and fast as a startup? In this episode of *The Resonance Test,* we learn how one of our own clients has managed this—very difficult—feat. Listen as Joy Slabaugh-Hamilton, Head of Service Development within Vanguard Financial Advisor Services™, talks with Toby Bottorf, Continuum's VP of Service and Experience Design. In the course of their dialogue, you'll hear Slabaugh-Hamilton say such things as: • “One of the challenges we have in a big corporation is: deep pockets. You're not *forced* to find the skinny, lean, cheap, alternative because there *are* funds available.” • “Sometimes you just need an outside person to *say* it. To point out the emperor is… robe-less.” • “Sometimes in business, it can be hard to accept and understand that there's rich insights that come out of talking deeply with a few people—a population that is not statistically significant.” • “If you can just get one person willing to be willing try something… that demonstration can get help other people change their way of thinking, be a little bit more open-minded and consider other possibilities.” Host: Pete Chapin Editor: Kyp Pilalas Producer: Ken Gordon

Stacy Tuschl is a speaker, business coach, and the owner of The Academy of Performing Arts in Wisconsin. She is the author of the book “Is Your Business Worth Saving?” where she reveals proven strategies for pulling entrepreneurs out of a rut and launching them toward business success. Today we will be answering another question from one of our listeners. Carol wants to know how a new entrepreneur can balance their time between promoting and building their business and actually doing the work that they are paid to do. Some highlights include: No matter what kind of business you run, the two biggest areas you need to focus on are the development of your product, program, or service and then the marketing of that product, program, or service. (minute 2:00) People will get to know you faster than you think, so you need to have something that you can actually sell. If you don’t have something to sell, you’ll be losing out on sales. (minute 3:00) Unfortunately, the product and marketing of the product are just 2 of the many very important things we need to focus on. At minute 5:00, I talk all about where networking fits into all of this. Social media is a crucial piece of this too. At minute 6:00, I talk about how social media fits into this balance. How do we get this all on the calendar? Easier said than done, right? At minute 7:00, I talk about strategies I use. You need to have a return on investment. At minute 9:00, I talk all about how you can figure out if you’re getting a return on investment or not. Resources: Ask me a question! Text “Level Up” to 24587 to join our free Facebook community *Business Rescue Road Map may be an affiliate or receive compensation from some of the business listed for referrals, as their “thank you” for sending you their way. However, we would never recommend any product or service unless we personally love the product and have great things to say about it. Our reputation is at stake and we would not jeopardize that!

Lynn Openshaw, Resthaven manager, service development on the Celebrating Centenarians film project.

An interview with Dr Mina Fazel, senior research fellow and consultant in child and adolescent psychiatry, discussing her research developing school-based mental health services.

An interview with Dr Mina Fazel, senior research fellow and consultant in child and adolescent psychiatry, discussing her research developing school-based mental health services.

Orchard Hill's mission is 'helping people become fully devoted followers of Christ'. One of the ways we live out this mission is to follow Jesus into service, showing God's compassion for all people. We see Christ serving in the following ways, and desire to follow His model of Kingdom Service. Christ-centered Jesus shared grace and truth while inviting people into new life in Him. Wholistic Christ cared for the whole person in the way he served them. Relationships Jesus worked to reconcile people back to God and one another through a relationship with Himself. Development Jesus cared about developing people; His desire was for us grow to be the person he created be and share the gifts he's given us.