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In this episode of The Mentors Radio, Host Tom Loarie talks with Raj Sisodia, PhD, co-founder of the global Conscious Capitalism movement, respected global business scholar, and author of 11 influential books. Today's broadcast was originally intended to be a conversation with visionary business leader Bob Chapman, the founder of Barry-Wehmiller. Tragically, Bob recently passed away after a courageous battle with cancer. So we decided to anchor this show as a tribute to Bob Chapman’s remarkable life and monumental legacy by talking with his close friend and co-author, Raj Sisodia, and the results far exceeded all expectations! Earning his PhD from Columbia University, Dr. Sisodia’s distinguished 42-year academic career includes teaching at institutions such as Boston University, George Mason, and serving as the FW Olin Distinguished Professor of Global Business and Scholar at Babson College. Over the past five years, he has served as a distinguished professor at Tecnológico de Monterrey—the MIT of Mexico—where he helped establish a Conscious Enterprise Center that has scaled these leadership principles to hundreds of professors and thousands of students across Latin America. Driven by a profound life purpose to open hearts and elevate human consciousness, he partnered with Bob to write the groundbreaking, national bestseller Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. LISTEN TO the radio broadcast live on iHeart Radio, or to “THE MENTORS RADIO” podcast any time, anywhere, on any podcast platform – subscribe here and don't miss an episode! SHOW NOTES: RAJ SISODIA, PhD: BIO: https://rajsisodia.com/#about-raj BOOKS include: Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, by Bob Chapman and Raj Sisodia Healing Leaders: 7 Steps to Recovery of Self, by Raj Sisodia and Nilima Bhat Conscious Capitalism, With a New Preface by the Authors: Liberating the Heroic Spirit of Business, by John Mackey and Raj Sisodia WEBSITE: https://rajsisodia.com/
Did you know that globally, organizations spend more than $60 billion annually on leadership development and training? $60 billion in seminars, workshops, coaches, certifications, assessments, subscriptions, books and much, much more. A lot of money spent, but then your leaders are still micromanaging, avoiding difficult conversations and solving every problem themselves. You might as well have just set those dollars on fire. But, here's the thing, the training didn't fail, the approach did. On this episode of our People and Performance Playbook series, which features the experts of Chapman & Co. Leadership Institute, Jami Dix and Praisy Isaac discuss why leadership development should be like Russian nesting dolls. Layered, that addresses the heartset and mindset, as well as the skillset of leaders. You can learn more about Chapman & Co., founded by the late Bob Chapman to bring Truly Human Leadership to companies around the world at www.ccoleadership.com.
We continue to honor the late Chairman and CEO of Barry-Wehmiller, Bob Chapman and his legacy on the podcast. This episode is a virtual talk Bob gave to a book club in 2020, during the pandemic. The club was made up of people around Aspen, Colorado, where Bob lived and they had read his book, Everybody Matters The Extraordinary Power of Caring for Your People Like Family. It is an interesting discussion, as Bob is in a relaxed environment talking about his life and sharing the insights he had learned throughout his career, which are the basis of his book. As you may recall, one of Bob's last projects before his passing in March 2026 was the re-release of Everybody Matters, in a 10th anniversary revised and expanded edition. You can find out more about this new version at: everybodymattersbook.com
On this episode, we're introducing a new regular installment of the podcast, the People and Performance Playbook. Each one of these episodes will be shorter bits of insight from experts at Chapman &Co. Leadership Institute as they share stories from their work and the thinking and methodology they use to help organizations understand and put into practice the idea that people and performance, or human vibrancy and economic growth, can exist in harmony, not in conflict with one another. These episodes are also a deeper dive into issues written about in Chapman & Co.'s People and Performance Playbook Newsletter, to which you can subscribe when you find them on LinkedIn. Today's topic is The Shift in Leadership Norms. If you want to implement the principles discussed on this podcast within your organization to improve its leadership, culture and performance, check out Chapman & Co. Leadership Institute at ccoleadership.com, founded by Barry-Wehmiller' late CEO and Chairman, Bob Chapman, to bring Truly Human Leadership to organizations around the world.
A few weeks ago, Barry-Wehmiller's Chief People Officer, Rhonda Spencer spoke at the 2026 i4CP Next Practices Now Conference. Rhonda was a featured speaker, sharing our message of Truly Human Leadership alongside CEOs and other Chief People Officers from companies such as John Deere, Dick's Sporting Goods, Lumen, Northwestern Mutual, Accenture, Microsoft, FedEx and many more. Originally, Barry-Wehmiller's Chairman, Bob Chapman was supposed to be part of the presentation alongside Rhonda, but he passed away a week before the conference. However, Rhonda was able to incorporate Bob's thoughts through a series of video clips. As you've heard on episodes in the past, Rhonda was one of the architects of our culture at Barry-Wehmiller and as you'll hear her tell, she was often charged with implementing and putting structure around Bob's ideas. Rhonda offers an interesting, insightful and candid perspective for anyone who wants to understand more about Barry-Wehmiller's cultural journey. One that we're still on, every day, one step at a time.
The late Bob Chapman reveals the foundational leadership principles behind Barry-Wehmiller's stunning success.— YOU'LL LEARN — 1) The case for caring as a business strategy2) The one skill to transform your relationships3) How to dramatically boost team morale with one simple practiceSubscribe or visit AwesomeAtYourJob.com/ep1148 for clickable versions of the links below. — ABOUT BOB — BOB CHAPMAN is the chairman of Barry-Wehmiller, a $3.6 billion global manufacturing company. Under his leadership, the company grew from $20 million in revenue to over $3.5 billion while pioneering "Truly Human Leadership"—refusing to lay off employees during the 2008 recession and instead implementing shared sacrifice that saved $20 million while protecting everyone's livelihood. Featured in a Harvard Business School case study taught at 70+ business schools worldwide, Chapman has addressed the United Nations, Congress, and leading academic institutions on human-centered leadership. His approach has been validated by research showing that workplace stress is the fifth leading cause of death in America, and that good bosses create more wellness than wellness programs do. • Book: Everybody Matters: The Extraordinary Power of Caring for Your People Like Family--Expanded 10th Anniversary Edition, with Raj Sisodia• Website: Barry-Wehmiller Outreach— RESOURCES MENTIONED IN THE SHOW — • Study: “Truly Human Leadership at Barry-Wehmiller” by Dylan Minor and Jan Rivkin• Book: "The New One Minute Manager: A Timeless Guide to Effective Leadership, Stress Reduction, and Success in a Rapidly Changing Workplace" by Ken Blanchard and Spencer Johnson— THANK YOU SPONSORS! — • Keepsake Voices. Get mom something special and save about $100 with keepsakevoices.com/pete• Narwhal. Treat your home to spotless, fresh floors with us.narwhal.com/pete.• Monarch.com. Get 50% off your first year on with the code AWESOME.• Gusto. Get three months free when you run your first payroll with gusto.com/AWESOME• Shopify. Sign up for your $1/month trial at Shopify.com/better• Vanguard. Give your clients consistent results year in and year out with vanguard.com/AUDIOSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
On this Truly Human Leadership Podcast where we continue to pay tribute to Bob Chapman, our leader and mentor who passed away on March 19, 2026. All of us at Barry-Wehmiller are very appreciative of all the tributes, condolences and kind words that have come in over the last few weeks. If you'd like to send your own tribute, condolence or remembrance of Bob, we have a page to do so at bobchapman.co. When you submit it, we'll make sure it gets to Bob's family. On our last episode, we paid tribute to Bob Chapman in his own words. On this episode, we want to hear from some of his friends, colleagues and admirers. Last fall, there was a dinner held at Barry-Wehmiller's St. Louis office to honor Bob's 50 years as CEO of our company and to also celebrate his 80th birthday. Bob and his entire family were there to enjoy the evening and we're incredibly thankful Bob got to experience this tribute while he was with us. On this podcast, we want to feature the speeches that were given that evening. We share them not only to remember Bob, but to share the lessons all of these folks learned from him. They include: Raj Sisodia, the co-founder of Conscious Capitalism and the co-author of Bob's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family Tim Sullivan, Barry-Wehmiller board member and longtime part of Bob's leadership team Rhonda Spencer, Barry-Wehmiller's Chief People Officer Steve Gund, who is the CEO of the Gund Company Simon Sinek, speaker and author, Bob's close friend and one of the biggest champions of Bob's message on leadership
The 9th Annual Fake News Awards - Corbett Report: Episode 490 www.corbettreport.com/ The Corbett Report is an independent, listener-supported alternative news source. It operates on the principle of open source intelligence and provides podcasts, interviews, articles and videos about breaking news and important issues from 9/11 Truth and false flag terror to the Big Brother police state, eugenics, geopolitics, the central banking fraud and more. The Corbett Report is edited, webmastered, written, produced and hosted by James Corbett. James Corbett has been living and working in Japan since 2004. He started The Corbett Report website in 2007 as an outlet for independent critical analysis of politics, society, history, and economics. Since then he has written, recorded and edited thousands of hours of audio and video media for the website, including a podcast and several regular online video series. He is the lead editorial writer for The International Forecaster, the e-newsletter created by the late Bob Chapman. His work has been carried online by a wide variety of websites and his videos have garnered over 50,000,000 views on YouTube alone. His satirical piece on the discrepancies in the official account of September 11th, “9/11: A Conspiracy Theory” was posted to the web on September 11, 2011 and has so far been viewed nearly 3 million times. For more information about Corbett and his background, please listen to Episode 163 of The Corbett Report podcast, Meet James Corbett: Episode 163 – Meet James Corbett Broc West has been the Video Editor of The Corbett Report since December 2014. He currently lives in Southern Vietnam. Twitter: @brocwest Audio taken from: https://corbettreport.com/fakenews9/
What I Learned From The JFK Files - The Corbett Report: Episode 474 www.corbettreport.com/ The Corbett Report is an independent, listener-supported alternative news source. It operates on the principle of open source intelligence and provides podcasts, interviews, articles and videos about breaking news and important issues from 9/11 Truth and false flag terror to the Big Brother police state, eugenics, geopolitics, the central banking fraud and more. The Corbett Report is edited, webmastered, written, produced and hosted by James Corbett. James Corbett has been living and working in Japan since 2004. He started The Corbett Report website in 2007 as an outlet for independent critical analysis of politics, society, history, and economics. Since then he has written, recorded and edited thousands of hours of audio and video media for the website, including a podcast and several regular online video series. He is the lead editorial writer for The International Forecaster, the e-newsletter created by the late Bob Chapman. His work has been carried online by a wide variety of websites and his videos have garnered over 50,000,000 views on YouTube alone. His satirical piece on the discrepancies in the official account of September 11th, “9/11: A Conspiracy Theory” was posted to the web on September 11, 2011 and has so far been viewed nearly 3 million times. For more information about Corbett and his background, please listen to Episode 163 of The Corbett Report podcast, Meet James Corbett: Episode 163 – Meet James Corbett Broc West has been the Video Editor of The Corbett Report since December 2014. He currently lives in Southern Vietnam. Twitter: @brocwest Audio taken from: https://corbettreport.com/what-i-learned-from-the-jfk-files/
Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman is very intentional about building a better world. Bob Chapman is very intentional about building a better world. Chapman is Chairman of the Board and former CEO of Barry-Wehmiller. When he became chief executive in 1975, Barry-Wehmiller was a struggling $18 million business.Today, Barry-Wehmiller is a $3.6+ billion global platform of industrial and packaging automation, professional services and life sciences technology that Chapman transformed by applying a unique blend of strategy and culture. It is combination of 150+ acquisitions and 12,000 teammates in 28 countries.Chapman's journey from traditional management to “Truly Human Leadership” inspired his WSJ best-seller, "Everybody Matters: The Extraordinary Power of Caring for Your People Like Family", which has sold 110,000+ copies and is available in seven languages. A revised and expanded version of the book was released in 2025.During his 50 year career as CEO of Barry-Wehmiller, Chapman was named the Tharseō CEO of the Year by the Society for Human Resource Management (SHRM), the #3 CEO in the world by Inc. and a leading Social Capital CEO by International Business Times.Chapman's leadership philosophy is also profiled in his TEDx Talk and a Harvard case study, now taught in more than 70 business schools. Chapman is also focused on bringing these principles to education through initiatives with Fordham University, other business schools and several secondary education institutions.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.
Companies built on love outperform the S&P 500 by 14 to 1. Conscious capitalism, stakeholder leadership, healing organizations — Raj Sisodia proved it with data, then spent a year in the Himalayas and the Amazon proving it on himself.Raj Sisodia, Co-Founder of the Conscious Capitalism movement and author of sixteen books including Firms of Endearment and The Healing Organization, grew up across four countries and eight schools before the age of 18. He trained as an electrical engineer in India because that was what you did if you were good at math. He stumbled into a PhD at Columbia almost by accident — following seven friends to pick up a GMAT application and ending up the only one who made it to New York. From there, he built a body of research that fundamentally challenged Milton Friedman's doctrine that the only business of business is profit. Then, at 60, he turned that same rigour inward: pilgrimages to the high Himalayas, silent retreats with Peter Senge, and the painful reckoning with a father who once pointed a gun at him.This conversation runs close to what I have lived. When I watched Satya Nadella introduce "model, coach, care" at Microsoft — a framework Raj references directly — I saw firsthand what happens when a leader chooses purpose over power. And Raj's conviction that business must actively heal what it has broken echoes what drove me to create Live for Good: the belief that the organizations we build should leave people stronger, not depleted.In our conversation, we explore: → Why companies that spend 95% less on marketing than competitors have the highest customer loyalty — and what that reveals about extraction-based capitalism → The four pillars of Conscious Capitalism — higher purpose, stakeholder integration, conscious leadership, conscious culture — and the specific acronyms (HEALING, SPICY, SELFLESS) Raj uses to make them actionable → The Bob Chapman story: how one CEO refused to lay off a single employee during the 2008 crisis by asking "What would a family do?" — and emerged stronger than every competitor → His year of conscious awakening at 60 — pilgrimages, silent retreats, ayahuasca in the Amazon — and what four women forced him to confront about his own unhealed trauma → What conscious capitalism demands of AI: the marriage of humanity's most important idea with its most powerful technology — and why the market will ultimately correct for unconscious companies
Algocracy: Government for the New World Order - The Corbett Report: Episode 473 www.corbettreport.com/ The Corbett Report is an independent, listener-supported alternative news source. It operates on the principle of open source intelligence and provides podcasts, interviews, articles and videos about breaking news and important issues from 9/11 Truth and false flag terror to the Big Brother police state, eugenics, geopolitics, the central banking fraud and more. The Corbett Report is edited, webmastered, written, produced and hosted by James Corbett. James Corbett has been living and working in Japan since 2004. He started The Corbett Report website in 2007 as an outlet for independent critical analysis of politics, society, history, and economics. Since then he has written, recorded and edited thousands of hours of audio and video media for the website, including a podcast and several regular online video series. He is the lead editorial writer for The International Forecaster, the e-newsletter created by the late Bob Chapman. His work has been carried online by a wide variety of websites and his videos have garnered over 50,000,000 views on YouTube alone. His satirical piece on the discrepancies in the official account of September 11th, “9/11: A Conspiracy Theory” was posted to the web on September 11, 2011 and has so far been viewed nearly 3 million times. For more information about Corbett and his background, please listen to Episode 163 of The Corbett Report podcast, Meet James Corbett: Episode 163 – Meet James Corbett Broc West has been the Video Editor of The Corbett Report since December 2014. He currently lives in Southern Vietnam. Twitter: @brocwest Audio taken from: https://corbettreport.com/algocracy/
On this episode, we remember BW Chairman Bob Chapman, who passed away on March 19, 2026. Bob Chapman was more than a business leader, author and speaker, he was a relentless optimist who dedicated his life to building a better world. He worked to redefine what it meant to be a leader in business, to further the understanding that it was an awesome responsibility because the way we lead impacts the way people live. He worked tirelessly to bring more caring to business and built the foundation for Barry-Wehmiller to champion new definitions for success in business: by demonstrating that economic growth and human vibrancy can exist in harmony. Bob became CEO of a struggling Barry-Wehmiller in 1975 upon the death of his father, William Chapman. At the time, the company was a $20 million supplier of equipment for the brewing industry. As of 2025, when Bob handed the reigns of the business to his son Kyle, the current President and CEO, Barry-Wehmiller had become a $3.6 billion-plus global powerhouse with 12,000 team members and a portfolio spanning industrial and packaging automation, professional services, and life sciences technology. Beyond his business acumen, in the late 1990s into the 2000s, Bob underwent a personal transformation that changed his thinking from that of traditional "management" to what would later be called Truly Human Leadership. He then spent the last 15 years of his life sharing the lessons of his transformation by writing prolifically and speaking to audiences around the world. Although there's no way we could encapsulate the whole of Bob and what he has meant to so many, on this episode, we want to try to pay tribute to Bob through a clips of a number of interviews we've featured with Bob over the duration of the podcast. Clips that we selected that not only pay tribute to his ideas and insight, but that hopefully showcase the person he was.
In this special tribute episode of Blue Collar Leadership, Mack Story honors the life and legacy of Bob Chapman, the legendary Chairman of Barry-Wehmiller who passed away on March 19, 2026.For over a decade, Mack has collected Bob's most powerful quotes on leadership, culture, and what it truly means to put people before profits.In this episode, Mack shares 50 of those quotes—raw, practical, and deeply human—straight from the man who transformed a struggling manufacturing company into a multibillion-dollar global leader while building one of the most admired workplace cultures in the world.Whether you're a frontline supervisor, plant manager, or CEO, these quotes will challenge how you think about leadership, inspire you to lead with more heart, and show you why Bob Chapman's “Truly Human Leadership” philosophy remains more relevant today than ever.This is more than a tribute—it's a masterclass in leadership from one of the greatest voices our industry has ever known.#leadership #bluecollarleadership #TrulyHumanLeadership #BobChampan #EverybodyMatters #servantleadership
In this special tribute episode, we honor the life and legacy of Bob Chapman, former CEO and Chairman of Barry-Wehmiller, following his recent passing. Bob shares the defining experiences that shaped his belief that “everybody matters,” from his upbringing in Ferguson to reconnecting with his father. This episode reflects his commitment to building people-first cultures and redefining what leadership should look like. Listeners will walk away with a renewed perspective on empathy, responsibility, and leading with care.Guest Links:Barry-WehmillerChapman & Co. Leadership InstituteEverybody Matters Podcast
Barry-Wehmiller Chairman Bob Chapman has said this about the importance of listening: Time and again, I've written that listening is the most important thing a leader can do. But it transcends the leader role. Listening is the most important thing we, as humans, can do for one another. It shows empathy, it shows you care, and most importantly, it shows the person you are listening to that they matter. We are not taught to listen in our society. So much value is placed on speaking, but not listening. How many listening classes do you see in schools or colleges? They have "speech" classes and debate teams. The skill of listening is special and we need to be taught how to do it well. Learning the skills to become an effective listener will not only make you a better leader, but a better human being as well Listening is something we talk about often at Barry Wehmiller, and you've probably heard a lot about it on this very podcast. It's the foundational class of Barry Wehmiller University, our internal school for our team members. We call this class Listen Like a Leader. It's also one of the most important offerings of our consulting company, Chapman & Co. Leadership Institute, as they bring Truly Human Leadership to their clients. And it was the reason Bob and his wife Cynthia created their non-profit, Chapman Foundation for Caring Communities, who brings our listening curriculum to municipal and non profits organizations under the name Our Community Listens. On this podcast, we want to feature an interview with someone our listening curruculm has had a large impact on, Gregory Bulanow, a retired a fire chief in North Charleston, South Carolina. In 2014, Chief Bulanow was looking for training for the leadership of his department and heard about Our Community Listens through word of mouth. After he attended, the chief knew this was something that could make a huge impact on his department and on the North Charleston community. In his retirement, Chief Bulanow is still a professor bringing our listening curruculm to his community. His story was featured in the revised and expanded 10th anniversary edition of Bob Chapman and Raj Sisodia's book, Everybody Matters the Extraordinary Power of Caring for Your People Like Family. This interview with Chief Bulanow was dome several years ago before his retirement and he talked about the significance of listening in his work, and he starts off talking about why a class such as this would apply to his department.
For 50 years, Bob Chapman was CEO of Barry-Wehmiller until his retirement in 2025. Bob's approach to organizational culture is unique and inspiring. He believes the workplace should be a source of dignity that enables every team member to flourish. This approach is the subject of Bob's book “Everybody Matters: The Extraordinary Power of Treating Your People Like Family” and the ethos behind Barry-Wehmiller's success. In this interview, Bob and host Don MacPherson discuss what it looks like to have leaders throughout an organization care for their people like members of their own family. They discuss the advantages of creating a culture where people are willing to sacrifice for one another and how to create that culture throughout a multinational organization with thousands of team members. The interview continues with a conversation about managing poor performance, surviving economic downturns, and Bob shares his thoughts on the ways he believes artificial intelligence will change and enhance organizations around the world. Recently recognized as a 2025 Top 50 Leadership and Management Expert by Inc., Bob Chapman became the senior executive of Barry-Wehmiller in 1975 at age 30 - a position he held until 2025. In 2022, Chapman was named the Tharseō CEO of the Year by the Society for Human Resource Management (SHRM). He's been ranked as the #3 CEO in the world in an Inc. article, and a Top 10 Social Capital CEO by International Business Times.
Bob Chapman didn't set out to write a leadership manual when he transformed Barry-Wehmiller from a traditional manufacturing company into what a world peace negotiator would call “the answer to world peace.” He simply started caring for his 12,000 team members the way he'd want his own children cared for if they worked somewhere else.Ten years after publishing “Everybody Matters,” Chapman has added 90 pages to the expanded anniversary edition, not because the original message changed, but because the evidence became overwhelming. Ninety-five percent of feedback from people learning Truly Human Leadership wasn't about business metrics - it was about how the skills transformed their marriages, their relationships with their children, and their capacity to care for others at home.In this conversation, Chapman explains why listening without judgment is the greatest of all skills, how the Chapman Foundation has taught human skills to 20,000 people across hospitals, police departments, and school districts, and why he believes education must blend academic skills with human skills if we want to heal the brokenness in our society.It's Bob Chapman on The Business of Giving.
In today's episode I share some ideas from books I'm reading right now, and I apply what I'm learning about leadership to current day affairs. Against advice from many, I talk today about politics, but not from a political lens, rather from a leadership one. I refer specifically to passages from Richard Rohr's "Falling Upward," and Bob Chapman's "Everybody Matters." Leadership is not management, although both are needed to run successful organizations, from business to religion to education to government. If we all understood that leading is a sacred assignment, and we truly treated humans as humans, no matter their political or religious or educational or business affilitations, wouldn't the world be a better place?
Raj Sisodia has spent his life asking one question: Can business make people's lives better instead of draining them? He holds a PhD in Marketing and Business Policy from Columbia University, co-founded Conscious Capitalism with John Mackey, the founder of Whole Foods Market, and has advised global companies from Tata Group to AT&T. But his path started in a factory in Bombay, earning a hundred dollars a month, before he built one of the most influential ideas in modern business thinking. "I didn't like biology, so I became an engineer. I didn't like finance, so I became a marketing professor. But business turned out to be about head and wallet — nothing about heart or spirit." That realization led him to study companies that people love working for and trust buying from. The result became Conscious Capitalism — a way of running a business that joins purpose, profit, and care. "Profit is the oxygen that keeps you alive. But no human lives just to make red blood cells. In the same way, no company should live just to make profit." Raj's research showed that companies built on four simple pillars — Purpose, Stakeholders, Conscious Leadership, and Caring Culture — outperformed the S&P 500 by nine to one over a decade. They made more money precisely because they cared more. When he met Bob Chapman, a manufacturing CEO from Missouri, Raj saw these ideas come alive. Chapman bought a failing plant, promised no layoffs, and told workers they would figure it out together. Men who had once been laid off without warning wept as they told Raj their lives had changed. "I had sixty dollars in the bank and a new baby. That job saved my family." From that came the book Everybody Matters. Chapman told him, "Leadership is the stewardship of the lives entrusted to us." Raj calls such companies healing organizations — places that reduce suffering and bring more joy into the world. Now, with artificial intelligence reshaping work, Raj argues that AI will amplify our intentions: "A knife in a surgeon's hand saves lives. The same knife in another hand can end one. AI is the same — it depends on who we are when we use it." He believes the leaders who thrive will be those who bring consciousness to technology, not fear.
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In this week's episode of Elevate Eldercare, AgingIN CEO Susan Ryan welcomes Bob Chapman, CEO of Barry-Wehmiller and a global ambassador for human-centered leadership. Chapman shares how he transformed a struggling $20 million family business into a thriving $4 billion enterprise by embracing a simple but radical idea: leaders have a profound responsibility for the lives entrusted to them. Drawing on decades of experience across industries—including healthcare, government, education, and business—Ryan and Chapman dive into why empathy, listening, and recognition are not "soft skills," but essential human skills that build stronger organizations and healthier communities. Chapman walks listeners through the pivotal moments that transformed his views of business and leadership, including making business fun, how business shapes lives, and the fact that everyone is someone's precious child. Learn about the Truly Human Leadership Institute here: https://www.ccoleadership.com/services/develop/leadership-development-training/truly-human-leader-program
Bob Chapman, CEO of Barry-Wehmiller, explains how he built a $3.6 billion company by placing human dignity at the center of leadership. He describes the moment he recognized that "our history does not give us the future that we deserve," and how this led to a disciplined focus on balance, diversifying customers, industries, and technologies to create a stable enterprise. Bob recounts the insight that reshaped his philosophy: every team member is "somebody's precious child," and leadership is stewardship, not control. Caring, in his view, is an economic principle: "The greatest act of charity is how you treat the people you have the privilege of leading." Key insights include: The role of business-model design in protecting people, Why pricing should reflect market value rather than internal cost, How trust and relationships outperform transactional approaches, and Why growth often emerges from navigating adversity Chapman argues that today's crisis is not financial but a "poverty of dignity," and calls for leaders to build organizations where people know they matter. Get Bob Chapman's new book, Everybody Matters, here: https://shorturl.at/rYqlx Claim your free gift: Free gift #1 McKinsey & BCG winning resume www.FIRMSconsulting.com/resumePDF Free gift #2 Breakthrough Decisions Guide with 25 AI Prompts www.FIRMSconsulting.com/decisions Free gift #3 Five Reasons Why People Ignore Somebody www.FIRMSconsulting.com/owntheroom Free gift #4 Access episode 1 from Build a Consulting Firm, Level 1 www.FIRMSconsulting.com/build Free gift #5 The Overall Approach used in well-managed strategy studies www.FIRMSconsulting.com/OverallApproach Free gift #6 Get a copy of Nine Leaders in Acton, a book we co-authored with some of our clients: www.FIRMSconsulting.com/gift
A few months ago, our friend Simon Sinek visited our BW Papersystems location in Phillips, WI to record an episode of his "A Bit of Optimism" podcast with Barry-Wehmiller Chairman Bob Chapman. It wasn't the first time Simon had been to Phillips, WI, as you'll soon hear, and for his podcast, Simon not only wanted to talk to his good friend Bob, but other BW teammates in Phillips, some he had met almost 15 years ago. That episode of Simon's podcast is out now. I highly encourage you to listen to it or watch the video version on You Tube, which is almost a mini documentary. You can find this and all things Simon at his website SimonSinek.com On this episode of our podcast, we want to bring you something special. While in Phillips to record, Simon and Bob held a Town Hall for the team members there as a thank you and to recognize them for the inspiration they have been, not only to Simon but countless others. We're going to bring you that Town Hall, which is a great dialogue between Bob and Simon, but also includes a couple questions from the audience, including the high school aged son of one of our team members that is a big fan of Simon's and was very excited to talk to him. Also, Simon and Bob talk about the 10th anniversary revised and expanded edition of Bob and Raj Sisodia's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which is available now. Find out more about that at everybodymattersbook.com. So, here is a companion piece to Simon Sinek's A Bit of Optimism podcast featuring Bob Chapman and Barry-Wehmiller. Here's a Town Hall with Simon Sinek and Bob Chapman.
You may have heard Simon Sinek's recent "A Bit of Optimism" podcast that featured Barry-Wehmiller Chairman Bob Chapman and a number of BW team member from our BW Papersystems company in Phillips, WI. One particular team member that was interviewed was Randall Fleming, who was a welder when we aquired (or adopted) Marquip, the company that would become BW Papersystems. While presenting our message of Truly Human Leadership, our CEO Bob Chapman is often asked: What about the people who don't get it? What about the people who actively work against positive change? Barry-Wehmiller has adopted more than 150 companies and as Bob once wrote: We realize that when we acquire a company, the people within that company are a product of their experiences. They may have experienced great leaders in their past or, more likely, they have had some negative experiences. Consequently, some have difficulty trusting our leadership message. That's okay. We're all at a different point on this journey, and we have to be patient and trust that the skeptics will eventually see the transformative power it can have—on both their work lives and their personal lives. On this podcast, you'll hear the story of Randall Fleming, who was one of those people who resisted change at first, but then experienced a radical transformation. He told Simon a part of his story, but we wanted to give you a deeper dive. This episode is Randall's story, told by Randall. It also features BW team members Ken Coppens and Maureen Schloskey. Randall's story is testament to the life-changing power of meaningful work and the power of what happens when people care in business. It's what happens when you establish a workplace culture of empathy and shared purpose as opposed to the "command and control" atmosphere of most traditional management environments. Randall's story is an illustration of when we say that the way we lead impacts the way people live. He not only found more fulfillment in his work, his whole life completely changed. And Randall then became a leader, mentor and inspiration to others.
I've long imagined a world where people wake each morning inspired, feel safe wherever they work, and return home fulfilled by what they've created. That vision once felt like a dream - until I met Bob Chapman, CEO of Barry-Wehmiller, who quietly built it into reality. Over five decades, Bob has grown a humble Midwestern manufacturing company into a global business success story, proving that leadership grounded in humanity can scale across the world.Bob sees the people in his company not as line items, but as human beings within his span of care - individuals he feels responsible to help become healthy, fulfilled, and whole. His belief is simple yet profound: when people are cared for at work, they create happier families, stronger communities, and a better world. He captured this vision in his book Everybody Matters - which I'm proud to have published - inspiring leaders everywhere to imagine a kinder form of capitalism.In this episode, we return to BW Papersystems in Phillips, Wisconsin where Bob first brought me fifteen years ago where he showed me what his Truly Human Leadership movement looks like. There, I speak with Amber Meyers, Randall Fleming, Lance Johnson, and Jared Nelson, each at different points in their journey with Barry-Wehmiller - some just three years in, others more than twenty-five. Through their eyes, we see the company's evolution and the lasting power of care in action. What I once thought was idealism, I now know is possible: proof that capitalism can, in fact, be kind.This Is A Bit of Optimism. For more of Bob's work check out: Bob's book, Everybody Matters https://www.barrywehmiller.com/bobchapman/bChapman & Co. Leadership Institute: https://www.ccoleadership.com/Barry-Whemiller: https://www.barrywehmiller.com/
In today's episode of Stories from the River, the host becomes the guest. That's right, Broad River's CEO and Stories from the River's host becomes the main conversation topic, as Josh Hatchell, Broad River's Senior Retail Experience Manager, along with a room full of Retail Opertions Memory Makers, ask meaningful and insightful questions into Charlie's past, present, and Broad River's future. This episode was recorded on September 18, 2025, from Broad River's Fort Mill, South Carolina, campus, during a session with Retail Ops called "Get To Know You" with a leader from Broad River Retail. For this session, the Retail Ops Leaders asked Charlie if he would be interviewed for this Q&A session. During this part one of a two-part series, we see Charlie candidly reflect on his personal and professional journey, sharing stories from his earliest jobs, the lessons learned along the way, and his philosophy about company culture. If you've been a long term listener, you'll already know Broad River prides itself on the culture they've built, and in this episode, you get a glimpse into its early creation. Charlie emphasizes how Broad River's culture is rooted in recognizing unique contributions of Memory Makers, building identities, and helping furnish life's best memories. He discusses his inspirations, touching on books, podcasts, and personal interests, and provides insights into the company's growth strategy and vision for the future. Enjoy this honest and open conversation between Charlie and the entire Retail Ops team and come back for part 2! Books: Everybody Matters by Bob Chapman and Raj Sisodia - https://www.amazon.com/dp/1591847796 A Million Little Miracles by Mark Batterson - https://www.amazon.com/Million-Little-Miracles-Rediscover-Bigger/dp/B0CXJJPSVK Win the Day by Mark Batterson - https://www.amazon.com/Win-Day-Habits-Stress-Accomplish/dp/B08B6DJXPZ Do It For a Day by Mark Batterson - https://www.amazon.com/Do-Day-Make-Break-Habit/dp/B08ZQMN8BS Podcasts: Truly Human Leadership Podcast https://www.barrywehmiller.com/blog/podcasts Acquired https://www.acquired.fm/ The Knowledge Project https://www.youtube.com/@tkppodcast No Mercy, No Malice (by Scott Galloway) https://www.profgalloway.com/ A Little Bit of Optimism (by Simon Sinek) https://simonsinek.com/podcast/ This video on Youtube: https://youtu.be/jsYEZf2xDO8 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
In today's episode of Stories from the River, the host becomes the guest. That's right, Broad River's CEO and Stories from the River's host becomes the main conversation topic, as Josh Hatchell, Broad River's Senior Retail Experience Manager, along with a room full of Retail Opertions Memory Makers, ask meaningful and insightful questions into Charlie's past, present, and Broad River's future. This episode was recorded on September 18, 2025, from Broad River's Fort Mill, South Carolina, campus, during a session with Retail Ops called "Get To Know You" with a leader from Broad River Retail. For this session, the Retail Ops Leaders asked Charlie if he would be interviewed for this Q&A session. During this part one of a two-part series, we see Charlie candidly reflect on his personal and professional journey, sharing stories from his earliest jobs, the lessons learned along the way, and his philosophy about company culture. If you've been a long term listener, you'll already know Broad River prides itself on the culture they've built, and in this episode, you get a glimpse into its early creation. Charlie emphasizes how Broad River's culture is rooted in recognizing unique contributions of Memory Makers, building identities, and helping furnish life's best memories. He discusses his inspirations, touching on books, podcasts, and personal interests, and provides insights into the company's growth strategy and vision for the future. Enjoy this honest and open conversation between Charlie and the entire Retail Ops team and come back for part 2! Books: Everybody Matters by Bob Chapman and Raj Sisodia - https://www.amazon.com/dp/1591847796 A Million Little Miracles by Mark Batterson - https://www.amazon.com/Million-Little-Miracles-Rediscover-Bigger/dp/B0CXJJPSVK Win the Day by Mark Batterson - https://www.amazon.com/Win-Day-Habits-Stress-Accomplish/dp/B08B6DJXPZ Do It For a Day by Mark Batterson - https://www.amazon.com/Do-Day-Make-Break-Habit/dp/B08ZQMN8BS Podcasts: Truly Human Leadership Podcast https://www.barrywehmiller.com/blog/podcasts Acquired https://www.acquired.fm/ The Knowledge Project https://www.youtube.com/@tkppodcast No Mercy, No Malice (by Scott Galloway) https://www.profgalloway.com/ A Little Bit of Optimism (by Simon Sinek) https://simonsinek.com/podcast/ This video on Youtube: https://youtu.be/jsYEZf2xDO8 Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
What if business leaders cared for their employees the way loving parents care for their children? That simple, profound shift of treating employees like family actually became the engine behind a $4 billion global success story. In this episode, Bob Chapman, Chairman of Barry-Wehmiller, also known as The CEO Who Put Humanity Back into Business, pulls back the curtain on how to build an organization that seamlessly combines economic strength with genuine human care. He explains how Barry-Wehmiller grew from an $18 million struggling manufacturer into a $4 billion global company by designing a balanced business model and fueling it with a “culture of care.” Bob also breaks down the three teachable skills behind his leadership philosophy: empathetic listening, recognition and celebration, and a culture of service. He also advocates for “hard love, not layoffs,” aiming for natural attrition and efficient design instead of job cuts because fear-based management, and short-term thinking destroy both people and performance. He even addresses the role of AI in business, arguing that technology can enhance humanity when guided by leaders who care. For CHROs leading cultural transformation, this episode offers a blueprint for turning human care into a lasting competitive advantage. ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: https://greatleadership.substack.com/
This past week signaled a major milestone in the history of our company. We announced that Kyle Chapman is now CEO of Barry-Wehmiller, in addition to his existing role as President. His father, Bob Chapman, who has served as CEO since 1975, will continue to serve as Chairman of the Board. Barry-Wehmiller has been led by a Chapman since 1957, when William A. Chapman, Bob's dad, became President after joining Barry-Wehmiller four years prior. It's a very exciting time for us here at Barry-Wehmiller. And to celebrate this moment, on this podcast we bring you a conversation between Bob and Kyle where they talk about the history of the Chapman family ownership of Barry-Wehmiller. They talk about a legacy of leadership. They talk about the transition, what it means for the company and our people. And what it means for the future. And you're going to hear a lot about how business can be a force for good. We announced a couple of weeks ago the new revised and expanded edition of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, the book Bob Chapman co-wrote with Raj Sisodia which chronicles Bob and Barry-Wehmiller's journey. Bob and Kyle also talk about the book and its significance and Bob talks about his future. Spoiler alert: in addition to remaining chairman of the board, he's going to continue to share the message of Truly Human Leadership for a long time to come.
Bob Chapman is the CEO of Barry-Wehmiller, a $4 billion global capital equipment company and author of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family. Over his 50-year leadership journey, Bob transformed a struggling $20 million family business into a multibillion-dollar enterprise using a blend of sound business design, creative acquisitions, and a culture of truly human leadership. His work proves that success and compassion aren't opposites—they're partners. On this episode we talk about: How Bob turned a near-bankrupt family company into a $4 billion global organization The nine-month period of surviving day-to-day on cash and what it taught him about resilience Why your business model—not metrics alone—is the true engine of wealth creation The strategy behind 150+ acquisitions and how he found value others missed The power of combining common sense, creativity, and positivity in leadership Top 3 Takeaways Cash is the oxygen of business—understanding its flow is fundamental to growth and survival. True leadership requires calm under crisis; your team follows your attitude more than your words. A great business model is your engine, but a caring culture is the premium fuel that makes it perform. Notable Quotes “Cash is the foundation of your ability to be a good steward of your business.” “There's no relationship between what something costs and what it's worth.” “Our business model is the engine, but our culture is the premium fuel.” Connect with Bob Chapman: Website: BarryWehmiller.com ✖️✖️✖️✖️
What truly drives people to thrive at work isn't perks or programs, but the culture leaders create every single day. But when the day-to-day culture at work is marked by fear, unclear roles, and pressure from the top, people disengage no matter how many benefits you offer. Leaders often miss this because they're chasing quarterly targets or process checklists, leaving human potential untapped. Grace Zuncic's journey from small-town roots to Chobani, Cotopaxi, and now Manna Tree Partners shows a different path.In this episode of the Happiness Squad Podcast, Ashish Kothari and Grace Zuncic explore how flourishing comes when work itself is designed around courage and kindness.Grace Zuncic is a seasoned executive and board member with deep experience in scaling purpose-driven companies. She has held leadership roles at Chobani, Cotopaxi, and now serves as Partner at Manna Tree, a private equity firm focused on improving human health through investment in food and wellness businesses.In the conversation, Ashish and Grace highlight why the answer isn't to bolt wellbeing programs onto broken systems but to build workplaces where flourishing is the operating model—unlocking both human potential and business performance.Things you will also learn in this episode:• Why fear is the biggest barrier to flourishing at work• How Chobani became a model of human-centered leadership during COVID• The role of courage and kindness in effective leadership• Why private equity has more influence on culture than it realizes• How board service shapes perspective on building enduring, purpose-driven companiesDon't miss this episode—an urgent call for leaders to lead with courage, act with kindness, and create workplaces where people can truly flourish.✅Resources:• How to Make Flourishing Your Competitive Edge: https://www.youtube.com/watch?v=eRV-2C-fkNg • What Does a Compassionate Workplace Look Like? With Jane Dutton and Monica Worline: https://greatergood.berkeley.edu/article/item/what_does_compassionate_workplace_look_like • The Cotopaxi Foundation: https://www.cotopaxi.com/pages/our-impact?srsltid=AfmBOoqOcdspf6JmJREdKix62bge5cFMOpEioKkGK1xVMs76EY1mrIUg • Women on Boards: https://www.womenonboards.net/• Tugboat Institute: https://www.tugboatinstitute.com/ ✅Books:• Shift by Ethan Cross: https://a.co/d/8ioBnAM • Man's Search for Meaning by Viktor Frankl: https://a.co/d/aj9Uubw • Everybody Matters by Bob Chapman and Raj Sisodia: https://a.co/d/4AWqNws • Ray Dalio's Principles: https://a.co/d/5wfMHzQ • Another Way by Dave Wharton: https://a.co/d/gPnSTGC • You Are Here by Thich Nhat Hanh:
We told you in the last episode about the new revised and expanded edition of our CEO, Bob Chapman's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which will be out Oct 21. Learn more about it at everybodymattersbook.com. If you read the original version, you know it's a story of transformation. It's about a leader who realized there was a better way to lead that was different than everything he was taught and thought he was supposed to do. And how his company changed because of those realizations and why others should change as well. On our podcast today, we havea fantastic discussion with a leader who also had a dramatic transformation experience. Mohammad Anwar is the CEO of Softway, a people-first consulting firm that helps evolving organizations truly transform in areas of technology, communication, and culture. Mohammad and Softway's story was chronicled in their first book: Love as a Business Strategy. Their recently released book, Love as a Change Strategy details Softway's further learnings. On this episode, we talk to Mohammad about his leadership journey. We talk about his amazing transformation and how Softway transformed. We talk about what it means to be a human centered technology company. And we talk about why Mohammad thinks AI can help humans get back in touch with their humanity.
Work doesn't have to be a grind. In fact, the smallest acts of care, recognition, and empowerment can spark extraordinary transformation in how people show up and thrive. Yet too many leaders still chase big programs and sweeping changes, overlooking the everyday moments that actually matter most. What if the secret to flourishing at work has been in front of us all along?In this episode of the Happiness Squad Podcast, Ashish Kothari sits down with Gretchen Spreitzer, Professor of Management and Organizations at the University of Michigan's Ross School of Business, to explore how leaders can empower teams to flourish through meaning, competence, autonomy, and impact. Together, they uncover the science of positive organizations and how leaders can create workplaces where people come alive.Gretchen Spreitzer is a pioneering scholar in the field of positive organizational scholarship. At the University of Michigan's Ross School of Business, she has spent decades researching and teaching topics such as thriving at work, leadership development, and empowerment. Her work has shaped how leaders and organizations around the world design conditions for people to flourish and succeed. If you've ever wondered how to truly unleash your people's full potential at work and create a positive organization, this conversation will change the way you approach leadership and people empowerment.Things you will also learn in this episode:• Why small acts of leadership can have a bigger impact than grand gestures• The four dimensions of empowerment and how to apply them in your team• How recognition and authentic feedback can transform workplace culture• Why managers—not just executives—hold the key to reducing burnout• The role of empowerment in the age of AI and organizational change• How to spot and spread the “bright spots” of flourishing inside your companyTune in now to discover how you can start building a workplace where people flourish—not someday, but today.✅Resources:• Center for Positive Organizations: https://positiveorgs.bus.umich.edu/ • Reflective Best Self Exercise• McKinsey: A holistic approach for employees: https://www.mckinsey.com/mhi/our-insights/reframing-employee-health-moving-beyond-burnout-to-holistic-health • Conscious Capitalism: https://www.consciouscapitalism.org/✅Books:• Man's Search for Meaning by Viktor Frankl: https://a.co/d/0HDetDR• Everybody Matters by Bob Chapman: https://a.co/d/5niWg2c • Another Way by Dave Whorton: https://a.co/d/j6GUo1E • Hardwired for Happiness by Ashish Kothari: https://a.co/d/1aWVYEx
If you're a regular listener of this podcast, you've probably heard of Bob Chapman and Raj Sisodia's book, Everybody Matters: The Extraordinary Power of Treating Your People Like Family. Well, I'm pleased to be able to finally tell this audience that a revised and expanded version of this seminal book will be released Oct. 21. It has 75 extra pages, catching readers up to Bob and Barry-Wehmiller's journey since Everybody Matters was originally released ten years ago. There are many new stories and insights that point to the thing we say at the top of each podcast: The way we lead impacts the way people live. You can find out all the particulars about the book and its release, download an excerpt and see more content at everybodymattersbook.com. On this podcast, we want to bring you a discussion between Bob and Raj where they talk about the new version of Everybody Matters. They have a wide-ranging discussion on the need for a new version, the impact of the original version and their hopes as this expanded edition is released into the world.
Almost ten years ago, our CEO, Bob Chapman's book, Everybody Matters was released. It is a documentation of the lessons Bob and Barry-Wehmiller have learned along our journey. Among the most important insights we gained: Everybody wants to know that who they are and what they do matters. Mattering is a term that is getting more and more attention lately. A while back, you may remember episodes of our podcast that featured our friend Jennifer Wallace, who has written a book on mattering and children. And separately, Professor Isaac Prilleltensky, who has done a lot of research on the subject. On his episode, Dr. Prilleltensky said that mattering consists of feeling valued and adding value. On today's podcast, we're going to have a discussion about mattering with Zach Mercurio, a researcher, author, and speaker specializing in purposeful leadership, mattering, meaningful work, and positive organizational psychology. He has a new book titled: The Power of Mattering, How Leaders Can Create a Culture of Significance. Barry-Wehmiller and Bob Chapman are featured in a chapter in Zach's book, who made this observation based on his research that included BW: How people make meaning in their jobs inevitably affects how they make meaning in life. It's an observation that aligns alongside what we say at the top of the podcast: the way we lead impacts the way people live. Zach and I talk about a number of mattering-related things on this episode. Including how mattering relates to recognition and celebration. That the skills of helping people feel like they matter can be taught. We talk about mattering as it relates to leadership. And we talk about how mattering can be a solution to the crisises of our time. But we start out talking about how conversation about mattering has come to the forefront, specifically as people start to realize they don't feel like they matter.
In this powerful conversation, Michael D. Levitt and branding expert Barry LaBov explore the critical role of differentiation in today's hyper-competitive and fast-moving business world. It's not about being the biggest or best in every category—it's about being unmistakably you. The Human Edge of Differentiation Barry opens with a compelling take: while modern tools have made producing fast, mediocre content easier, what sets brands apart today is authenticity and humanity. He warns that failing to stand out leads to commoditization, lower profits, and disengaged teams. The takeaway? Know what makes you unique—and amplify it with intention. Purpose Starts with "Who Are We?" Michael shares a story from a nonprofit healthcare board meeting where a simple but profound question was raised: “Who are we?” That moment sparked a conversation about alignment, identity, and clarity. He reminds leaders to pause regularly, assess direction, and stay grounded in purpose. Barry echoes this, referencing Simon Sinek's “Start With Why,” but adds: you also need to clearly explain what you do and how it fulfills that purpose. Belief Begins Within Barry shifts the focus inward, discussing how employee belief in a company's mission and differentiation directly impacts its longevity—citing that 16 of 17 startups fail within 10 years. His latest book, written during the COVID-era resignation wave, focuses on helping companies win hearts and minds through internal and external clarity. Real-world stories and practical frameworks help teams rediscover what makes them special. Small Shifts, Big Impact Michael dives into adaptability with a brilliant metaphor: changing the lighting in a room can completely alter its feel without replacing the furniture. In the same way, businesses often need thoughtful tweaks—not complete reinventions. He also addresses current workplace trends—like post-2021 turnover and return-to-office debates—urging leaders to listen to their people and lead with empathy and internal communication. Say It Like You Mean It Wrapping up, Barry and Michael discuss how language shapes culture. Self-deprecating phrases like “best kept secret” can quietly undermine confidence inside and outside the organization. Instead, leaders should communicate honestly and boldly about their value—without veering into ego. Michael even mentions recommending Barry's book to a client struggling with this exact challenge. Key Takeaways: True differentiation stems from authenticity, not superiority. Purpose is revealed by asking the hard questions—internally and externally. Your team must believe in what sets your organization apart. Minor shifts in leadership and culture can produce major results. How you describe your business matters—internally and externally.
Over the last few years, Bob Chapman has been honored to present the message of Truly Human Leadership to more and more audiences. Whether to a group of manufacturing executives, city government leaders, business students, human resources professionals, and countless others, the goal remains the same. Bob wants people to understand that the way we lead impacts the way people live. Bob has long been inspired by the work of The Aspen Institute and their contribution to the conversation around leadership in the world. So, it was an honor when he was invited to speak at the 2017 Aspen Ideas Festival alongside a diverse slate of names, such as New York Times columnist David Brooks, Sen. Cory Booker, Transportation Secretary Elaine Chao, Former HUD Secretary Henry Cisneros, Saturday Night Live Weekend Update anchors Michael Che and Colin Jost, Katie Couric, Former Disney CEO Michael Eisner, Pulitzer-Prize winner Thomas Friedman, Political Writer Bill Kristol, and Author Susan Orlean. “The Privilege of Leadership” was the theme of his talk, where he was able to tell the stories of our learnings and journey at Barry-Wehmiller to this esteemed audience. It is our hope that our message took root in many of the discussions that occurred and will continue to resonate afterward, causing action and change in more and more organizations. On this podcast we share an edited version of Bob's presentation.
The term "influencer" has really become a marketing term. It's a job. People are paid on social media to influence behavior, usually toward certain products. But there are real influencers in our lives -- intentional or unintentional -- that have a much greater effect on our behaviors, in positive or negative ways. We've long held at Barry-Wehmiller that your leader is one of the most powerful influencers in your life. Many years ago, I was told that the person you report to at work can be more important to your health than your family doctor. A few years ago, Forbes published a study that said 69% felt their leader had the greatest impact on their health, on par with the impact of their partner. Bob Burg is the best selling author of the classic business parable, The Go-Giver. Another book in that series, The Go-Giver Influencer, is a book that describes the characteristics a leader should have to exert a positive influence on others. Key among them is listening. It's written, as are his other books in the Go-Giver series, as a parable, and it has a powerful message. When it was released, our CEO, Bob Chapman wrote a blurb — or recommendation. In it, he said, "If you do nothing more than read and follow the lesson in chapter seven, you will have given yourself a life-changing gift." Here's a quote from the book about that chapter that explains what he meant: “The next time you listen to someone speak, imagine you're using the back of your neck to hear… It's like listening not only to what a person says, but also to what they don't say. What they mean. What they're feeling, behind the words and facial expression.” On this podcast, we talk to Bob Burg about what it truly means to be an influencer.
The 2025 Center for Innovation Conference registration has launched! And in today's episode, Susan Ryan talks with Joan Divine and Marla DeVries about what's in store for this auspicious event, scheduled for August 11 to 14 in St. Louis, Missouri. Hosted by The Green House Project and Pioneer Network, this event marks a significant gathering for those committed to transforming eldercare. In addition to a discussion about the theme of “Mobilize the Movement,” some episode highlights include the following: • An exploration of the legacy of the Pioneer Network and its pivotal role in advocating for person-centered care and culture change in eldercare settings. • A look at the opening keynote speaker, Bob Chapman, including insights into his philosophy of “Truly Human Leadership.” • A discussion about the Tech Innovation Summit and Coaching Boot Camps, both designed to equip attendees with cutting-edge tools and leadership skills. • A review of the opportunities for hands-on learning and connecting with professionals dedicated to eldercare innovation. • Site visits that enable attendees to experience, firsthand, the innovative care models at Green House Cottages and Dolan Memory Care Homes, exemplifying non-institutional, person-directed care environments. Link to conference website : CFI2025.org Link to conference agenda: https://cfi2025.org/program/ Link to conference registration: https://cfi2025.org/sign-up/
Here's something our CEO Bob Chapman recently wrote in a post on our Truly Human Leadership blog: The people our leaders lead, they do not “report to” that leader, they are within that leader's span of care. Just that simple deviation from the normal way of phrasing things completely changes the dynamic of the relationship. Per a Google search, the literal definition of “report to” someone is “to work under the supervision of or take instructions from someone who is in a higher position. It implies a hierarchical relationship where the person reporting is accountable to the individual they report to.” But when you talk about being within a leader's span of care, it helps to change the way leaders think. It suggests the sense of responsibility a leader should feel to those they lead. Our children do not “report to” us. Our spouses certainly don't. When we invite someone to join our team, we are bestowed with the awesome responsibility to provide the care and inspiration and support that that precious human being needs to become everything he or she was meant to be. As Bob says here, just a simple phrase like “span of care” can change our perspective as a leader. And this takes us to our conversation today. Chapman & Co. Leadership Institute is Barry-Wehmiller's consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people. They do this by helping those organizations identify, develop, and equip their leaders. On this podcast, Ben Huebner, a Senior Consultant at Chapman & Co. Leadership Institute is going to talk to a couple of leaders from Metlife, who I'm sure you've heard of. Since 1868, MetLife has been of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to individuals and institutions around the world. Ben's conversation is with Anna Lavery, Vice President, Market Enablement and Andrea Douglas, Vice President, Regional Business Service & Implementation. The three talk about the work Chapman & Co has done with Metlife for a few years now, mainly with what Chapman & Co calls Truly Human Service and Truly Human Language. Notably, you'll hear the impact using the phrase “span of care” has made in their organization.
The 2025 Center for Innovation Conference registration has launched! And in today's episode, Susan Ryan talks with Joan Divine and Marla DeVries about what's in store for this auspicious evet, scheduled for August 11 to 14 in St. Louis, Missouri. Hosted by The Green House Project and Pioneer Network, this event marks a significant gathering for those committed to transforming eldercare. In addition to a discussion about the theme of “Mobilize the Movement,” some episode highlights include the following: • An exploration of the legacy of the Pioneer Network and its pivotal role in advocating for person-centered care and culture change in eldercare settings. • A look at the opening keynote speaker, Bob Chapman, including insights into his philosophy of “Truly Human Leadership.” • A discussion about the Tech Innovation Summit and Coaching Boot Camps, both designed to equip attendees with cutting-edge tools and leadership skills. • A review of the opportunities for hands-on learning and connecting with professionals dedicated to eldercare innovation. • Site visits that enable attendees to experience, firsthand, the innovative care models at Green House Cottages and Dolan Memory Care Homes, exemplifying non-institutional, person-directed care environments.
Bob Chapman, Chairman and CEO, Barry-Wehmiller Kyle Chapman, President, Barry-Wehmiller In this episode of M&A Science, Kison Patel sits down with Bob Chapman and his son Kyle Chapman to explore how Barry-Wehmiller built a $3.6B global business through 140+ acquisitions—by putting people first. Bob, known for pioneering the "Truly Human Leadership" philosophy, and Kyle, who co-founded BW Forsyth Partners, share how culture, transparency, and stewardship shape every deal they do. They dive deep into how Barry-Wehmiller evolved from a broken family business into a global leader in capital equipment and engineering services—and why their approach to M&A prioritizes care for people over financial engineering. From pre-close transparency to post-close adoption, this episode is a masterclass in using M&A as a force for good. Things You'll Learn Why cultural alignment is more important than revenue synergies in M&A How “Truly Human Leadership” became a core differentiator in their acquisition strategy How to build a scalable M&A machine rooted in values, not just valuation Tactical guidance on structuring buyer-led deals with long-term success in mind _______________ What is the Buyer-Led M&A™ Virtual Summit Only two weeks left to register! This half-day event brings together corporate development leaders and M&A experts to explore Buyer-Led M&A™, showing how you can take control of every stage of the deal. Register Now: DealRoom.net/Summit ________ Episode Chapters [00:00:00] Introduction to the mission behind M&A Science [00:01:30] Barry-Wehmiller's origin story and early business model [00:07:00] Pivot to M&A as a growth strategy after financial struggles [00:10:00] Use of EVA (Economic Value Added) in valuation of private company equity [00:14:00] Building a strategic advantage through people-first culture [00:21:00] Cultural assimilation during acquisitions and why legacy matters [00:27:00] Tactical integration planning with transparency from day one [00:30:00] The evolution from distressed to underperforming acquisitions [00:36:00] Why Barry-Wehmiller doesn't rely on cultural due diligence [00:44:00] Advice for first-time acquirers—what to look for and avoid [00:51:00] Kyle's journey from private equity to leading Barry-Wehmiller [00:54:00] The future vision for Barry-Wehmiller and global impact
In this episode of the Just Schools Podcast, Jon Eckert interviews Dr. Matthew Lee, research professor at Baylor University and co-leader of the Global Flourishing Study—a longitudinal project spanning 22 countries and nearly 200,000 people. They discuss what it means to flourish as whole human beings and how education can support not only academic success but spiritual, emotional, and relational well-being. Dr. Lee shares insights on how flourishing is not just about individual happiness or wellness, but about contributing to the greater good—what he describes as "ecosystem-wide flourishing." He and Eckert explore how love, hospitality, and compassion can shape the culture of schools, drawing from research and real-world examples, including organizations like Barry-Wehmiller that center care and community in their leadership. The Just Schools Podcast is brought to you by the Baylor Center for School Leadership. Be encouraged. Mentioned: Unreasonable Hospitality by Will Guidara Christian Caregiving: A Way of Life by Kenneth Haugk Connect with us: Baylor MA in School Leadership EdD in K-12 Educational Leadership Jon Eckert LinkedIn X: @eckertjon Center for School Leadership at Baylor University: @baylorcsl Transcript: Jon Eckert: All right. Today we get to welcome a good friend and colleague at Baylor University. So Matt Lee is here with us today, and his work all revolves around flourishing, which is the ultimate goal of all education and one of the most intrinsically human things that we think about. So Matt, if you just give us a quick intro as to why you're at Baylor and kind of the 30,000-foot view of what you do here at Baylor. Matt Lee: Well, thanks, Jon. I'm delighted to be here at Baylor, and I would say part of the reason that I'm here is that the Global Flourishing Study is a joint project of Baylor and Harvard, and this is a five year, 22 country survey to understand the forces that affect flourishing for about 200,000 people globally. And we've got nationally representative samples in each of these countries. So we're almost able to generalize to all humanity, which is unusual for a study. And to have this longitudinal approach enables us to follow up over time, look at changes. We've got the time ordering nailed down, we've got some statistical techniques to address robustness. We're almost able to make causal claims that generalize to all humanity. So that was one of the reasons. The other thing is I just really appreciate Baylor's mission and ability to combine really rigorous research with a Christian commitment. And so I think that is a special strength of Baylor University, not to go into a commercial for Baylor right now. Jon Eckert: Oh no, we're all for that. But it's one of the reasons why our work overlaps, because we work with education leaders in over 45 countries and all 50 states and the stated goal of education since Aristotle has been for the flourishing of human beings. And so there's obviously a school component of this. You're looking at all of humanity. Again, that's not probably something I'll ever be able to say as a researcher that I've able to generalize findings to all humanity. But I'm curious to hear how you all think about words like flourishing in love and operationalize those for educators. What does that look like in whatever school you're called to? Obviously, we're here at Baylor and we can have a faith component to what undergirds everything we do, but a lot of our educators that we serve are in public schools, and there's secular humanism there, and there's all different kinds of kids with all different kinds of backgrounds. So what does flourishing and love look like universally, in the way you would define it? Matt Lee: Well, I would frame it as a dialogue. And so we are contributing to a dialogue. And I remember there was a chaplain at Harvard who used to just observe that Harvard tends to treat students as though they are just a brain on a stick or maybe a neocortex on a stick. And of course, there's more to human beings than that. And so when we think about flourishing, we think about multiple domains. We're flourishing in terms of our physical health, we're flourishing in terms of our spiritual health, our emotional health. And so there's all of these different domains at the individual level, but it's sort of meaningless in a sense if we're not contributing to the greater good. And for most people, particularly in the United States, the greater good is going to be largely defined in terms of a sacred narrative. So if we're not honoring that need to serve the greater good in terms of a sacred narrative, then we are dehumanizing people by definition. And so if we care about the inherent dignity, the infinite value of every person, that we need to attend to all of the domains of flourishing across levels. So flourishing is different than well-being and happiness and wellness and some of these other constructs because it really is not just about the person, it's about the person in their context. And their context might include a sacred context. Their context certainly would include a political and economic context. It's knowing we have the skills in order to make a meaningful difference in this person's life. We're not trying to fix anything. We know that that doesn't necessarily work, but we can be present with loving awareness in a way that is itself healing, and then we can get people the help that they need if we can't provide it. But it's not one person's responsibility to do that. So oftentimes when we think of love or compassion, we think of one-on-one, but this is actually something that you find at the level of groups. And Brian Wellinghoff, my co-author on the one article about Barry-Wehmiller, he's a senior director at Barry-Wehmiller. He said in the article, what we've found over these couple of decades is that when love is present, it promotes the conditions that are required for flourishing. It's not just that love is present at the level of one-on-one interactions, it's that it's now that love is part of the culture. Love is part of the context, and that enables everything that they do. And they help encourage that by promoting skills like listening and the practice of gratitude and regularly celebrating people, not just employee of the month where you get a nice parking spot and everyone hates you for the month or whatever. But like a culture of celebration where it actually is joyful to celebrate the people that you care about and you want to do that and you appreciate it when they do it for you. And you know it's going to happen because you can see your love, make a difference on a daily basis. You know that you're contributing, you know that you're engaged. And I remember asking Bob Chapman, again, the CEO of that company, "What do you do about free riders?" When I went to Harvard, I thought, "I'll never see any free riders," and there's free riders everywhere, and how do you do that? And so he said, "Well, we want everyone to get on the bus, but they're not necessarily going to get on at the same stop, but we have faith and we're committed that eventually everyone's going to get on the bus." So there's some mercy and there's some grace. And then there's the tough conversation. There's the tough love. It's not just the warm hug, it's the powerful love that says, "Look, I'm going to speak truthfully to you about your contribution as a co-creator of this culture," he calls it a culture of caring, but I think we could also call it a culture of love and compassion. Jon Eckert: So couple of things that came to mind when you were talking about that. I like the term sacred hospitality, but the book Unreasonable Hospitality by Will Guidara came out just a few years ago. He ran Eleven Madison, and they became the best restaurant in the world based on not their service, but on their hospitality. And he differentiates service from hospitality. And it's absolutely a culture that gets created. It can't just be one person. It's how the whole team views the experience they're creating for diners. And it's a remarkable book that it's hard to replicate in schools because that is an elite experience with lots of money behind it, and public schools aren't functioning in that world. But how do we have that kind of an attitude about how do we see whole human beings and reach out in a hospitable way, not just in a service way? So I wonder if you have any... Are you familiar with Unreasonable Hospitality at all? Matt Lee: I've not read it, no. Jon Eckert: Okay. But does that align with sacred hospitality as you're considering it? Matt Lee: Well, one conceptual resource that I found helpful is from a book called Christian Caregiving, and this is written by the founder of the Stephen Ministries. This is the laypeople in a congregation who provide care to others in the congregation. They're not trained as psychologists or counselors, but they've been given a set of skills and they know their boundaries. That's the most important skill is knowing what's yours and what's for a professional and what's for God. And so when you think about the critical distinction in that book, it's between servitude and servanthood. And so when we are living into our vocation, that's servanthood. And when we are forced to do something that we wouldn't want to do in a way we wouldn't want to do it, then we're talking about servitude. And so when we imagine education and we think about a system that is perfectly designed to get the result that it gets, what is our system getting? It's perfectly designed to get disengagement. That's what we see from the Gallup data. So as you progress through your journey, you start out highly engaged in kindergarten, and then you're less engaged in middle school, less engaged in high school, and it just continues. It's a nice linear downward trend. Jon Eckert: That's not a nice trend, Matt. Matt Lee: Well, it's not nice, but from a research standpoint- Jon Eckert: It's clean. Matt Lee: It's very clean. So what are we doing systematically there? Well, we start out in kindergarten, we're sitting in a circle with our friends holding hands, finger painting the alphabet, singing songs. The creative arts are infused into this container of friendship. And we're learning our core material in that kind of container. And then we systematically start pulling all that stuff out. No more recess, take art maybe once in four years in high school. Jon Eckert: Elementary school, on average now, get 27 minutes of recess a day in the United States. Matt Lee: Oh, so we're- Jon Eckert: It's devastating. Matt Lee: We're doing it even younger than when I was a kid. Jon Eckert: Yes. Yeah. Matt Lee: I started doing this UN class called Love and Action at the University of Akron, and I said, "Rather than reading about this, why don't we practice it and then come back in a community of friends and share what are we learning?" And it just felt more like kindergarten to me. Let's sit in a circle and let's sing some songs about what we're learning. And I remember saying, "Well, do we even need exams at some point in these UN classes? Maybe there's a different way to be in relationship where we don't need the exams." And some of my colleagues would say, "Well, that's dangerous. You're going to have all these free riders." I had so few free riders in that context, and it's sort of like Barry-Wehmiller company as well. There's so few free riders because you empower people to be what they were created to be. Jon Eckert: Seeing data coming out on what leads to flourishing and mental health and what doesn't. But we're always looking for the things, what's working. I don't have time to spend a lot of time on the things that aren't working. I do like Bob Chapman's belief that everybody will eventually get on the bus. I don't believe that is true. I believe some people need to find another bus. But I think eventually you need to get the people that need to be on the bus, on the bus, and they'll get there. And they may choose there's another bus route that's better for them, and that will lead more to their flourishing. And that's great. But with 12,000 people in that company, that's not going to be 12,000 people that are on the right bus all the time. Matt Lee: Well, and I think maybe it's not everyone, but you go after the lost sheep. Jon Eckert: That's right. Yeah, you do. You do. That is fair. That's fair. And teachers definitely do that. And you can run yourself ragged. This is the last part of the time, and this is always the hardest part for me. I would be terrible at this, but you have four questions, four sentences. So one sentence for each one. So in all of your flourishing work that you've done, what is the most obvious finding that you're like, "That's kind of a duh, we all knew that and now we have empirical evidence that says that's true." Matt Lee: Better to give than receive. Jon Eckert: Okay. Well, there you go. Some ancient wisdom. All right, second. What's the most surprising finding that really jumped out? Like, "Oh, didn't see that coming"? Matt Lee: Yeah, I don't know that it was really surprising. It was just surprising to see it so consistently that groups that so obviously prioritize financial material stability, have the lowest flourishing on all the other domains. At the country level, at the group level, even within particular organizations. So we find in a paper that I've just... This is more than one sentence, but I'll give you an example. Jon Eckert: That's all right. Matt Lee: So I'm co-leading a paper on showing love and care to another person, and this is using the global flourishing study data. We find a fairly strong negative correlation with GDP. Countries that have higher GDP have people who show lower levels of love and care. Jon Eckert: Wow, okay. And I'm not- Matt Lee: So I'm not totally surprised by that, but it's still kind of shocking to see it so reliably surfacing in all of this work. Jon Eckert: I'll keep this short, but my daughters went down to the Dominican Republic to do some work there with a lot of high school and college students this summer. And they had an amazing experience because of the joy of the people that they were with in the Dominican Republic. And so the joy that they exuded through... Some of them had very little, but the joy was there and it made a fundamental difference I think will mark my daughters for the rest of their lives because they recognize, "Oh, really, joy is not tied to what we have." Matt Lee: Yeah. I had a group from Spain consult me a couple of years ago, "We're going to this impoverished country and we're going to help them with their flourishing." And I said, "Oh, really? You might find that they help you with your flourishing." Jon Eckert: 100%, right. So the last two questions. What's the biggest challenge you see globally or in the US, take your pick, that's inhibiting flourishing right now? Matt Lee: Yeah. I think that the way we understand flourishing or love or leadership is really just a small part of what those words represent. And so I think if we understood flourishing as ecosystem-wide flourishing, we would have the appropriate North Star. But if we keep doing it as, or understanding it as, a kind of subjective experience of wellbeing for an individual, I think we'll never get out of the crab bucket. Jon Eckert: That's good. And then what's your biggest hope for flourishing, globally or in the US? Matt Lee: My biggest hope would be that we would learn from the positive outliers who are already doing it everywhere in the world. And I think I remember some years ago... So I'm bad at one sentence. Jon Eckert: I know, I am too. This is a challenge. Matt Lee: I have to immediately support it with evidence. Jon Eckert: That's good. Matt Lee: So let me give you just one example of evidence. I was chair of the section on altruism, morality, and social solidarity of the American Sociological Associations. That's a lot to remember. But as part of my role as chair, I was also editing the newsletter, and I was approached by a member of the section who had done some research on concentration camps, Nazi Germany, and he found in his argument... I'll just cut to the chase. His argument was, most of the Holocaust museums focus on the narrative of victimhood. But what you saw in the camps was incredible heroism, incredible sharing under pain of death of your last crumbs and incredible, just inspiring altruism. The human spirit was soaring, even as the body was being destroyed by this evil regime. And so people who have never had their names in the history books have done incredible things. And Holocaust museums around the world could tell that story too. Not just the victim story and not to the exclusion of the victim story, but tell the story of empowerment. Jon Eckert: Wow. That's a great place to end. Thank you for taking the time, and thanks for the work you do, Matt. Matt Lee: Thank you.
Welcome to the third episode of the Knights of the Ledger Summit series from Stories from the River! We continue the Q&A with Broad River Retail's CEO, Charlie Malouf with Hope Stocker, Manager, Retail Accounting, as guest host. Charlie shares stories about his early jobs, from mowing lawns at a young age to working in his uncle's deli and eventually serving as a busboy and waiter. The discussion highlights what Charlie's most proud of about Broad River Retail, the challenges he and the team faced in 2015 when Broad River was at a critical point, and his determination to steer the company away from the brink of bankruptcy. Despite the adversity, Charlie's leadership, driven by optimism and resilience, was pivotal in turning the company's fate around, embodying the Stockdale Paradox of unwavering faith through hardship. The episode also explores Charlie's life beyond Broad River, focusing on his commitment to family and health. He shares tidbits of family activities, like attending his son's track meet and celebrating birthdays, emphasizing the importance of balancing work with personal life. Throughout the conversation, Charlie reflects on the significance of legacy and stewardship, envisioning a future where Broad River continues to thrive long after his leadership tenure. He underscores the role of investing in oneself, learning continuously, and passing on knowledge to future Memory Makers to ensure the company's enduring success. The session concludes with a Q&A segment, where Charlie provides advice on entrepreneurship and recommends impactful books that have shaped his journey. Charlie's favorite books: Win the Day by Mark Batterson - https://www.amazon.com/Win-Day-Journal-Harness-Power/dp/0593192869 The Road Less Stupid (Advice from the Chairman of the Board) by Keith J. Cunningham - https://www.amazon.com/The-Road-Less-Stupid-audiobook/dp/B07DJWQ7JN Everybody Matters by Bob Chapman - https://www.amazon.com/Everybody-Matters-Extraordinary-Caring-People/dp/1591847796 The Power of Moments by the Heath Brothers - https://www.amazon.com/Power-Moments-Certain-Experiences-Extraordinary/dp/1501147765 Recommended Family-Friendly Finance and Money Management App for Kids and Teens: Greenlight - https://greenlight.com This episode on YouTube: https://youtu.be/hX0JNo94vMw Visit https://www.storiesfromtheriver.com for more episodes. Broad River Retail brought this show to you. Visit https://BroadRiverRetail.com Follow us on LinkedIn: https://www.linkedin.com/company/broad-river-retail
Marcel Schwantes is a speaker, author, acclaimed executive coach, and an Inc. Magazine Contributing Editor. Marcel writes and delivers presentations, workshops, courses, and coaching programs about the human side of business and how cultures of care, connection, and belonging power companies to thrive and outperform the competition. Marcel also hosts the popular "Love in Action" podcast, on which our CEO, Bob Chapman has been a guest. Marcel has a new book that just came out, Humane Leadership: Lead With Radical Love, Be A Kick-Ass Boss. There are a lot of parallels in Marcel's writing with what we talk about at Barry-Wehmiller. In his book, Marcel draws on personal experiences, case studies, and compelling research to reveal how leaders can transform organizations by embracing genuine care for their people. On this episode, we talk with Marcel about how he defines "Humane Leadership" by exploring what he calls the five principles of effective leadership: patience, kindness, humility, advocacy, and trustworthiness. explains the five principles of effective leadership: patience, kindness, humility, advocacy, and trustworthiness.explains the five principles of effective leadership: patience, kindness, humility, advocacy, and trustworthiness.
This podcast features a story from Chapman & Co. Leadership Institute, Barry-Wehmiller's consulting arm that specializes in helping other organizations unleash the extraordinary in their businesses and their people. They do this by helping those organizations identify, develop, and equip their leaders. You can learn more about Chapman & Co. at ccoleadership.com. Chapman & Co. has a dedicated branch in South Africa which has worked with Coca-Cola Peninsula Beverages on leadership development for a number of years. Peninsula Beverages is the largest Coca-Cola franchise in South Africa with 1300 team members. To date, more than 60 percent of their organization has taken the Listen Like a Leader class, which is Barry-Wehmiller's groundbreaking empathetic listening training. Mike Budden is a partner at Chapman & Co. and the managing partner of their Cape Town South Africa office. On this episode, we're going to feature a conversation between Mike and his friend and colleague, Bryn Morse, Coca-Cola Peninsula Beverages HR Leader. Mike and Bryn talk about their journey to bring Cola-Cola Penn Bev's company culture to another level. They talk about the difference it has made in the company and why the journey was important. And they talk about the importance of Barry-Wehmiller, our CEO Bob Chapman and Chapman & Co to that journey. They talk about a trip to a Barry-Wehmiller facility in Phillips, WI and a lot more.
I'm giving you another rerun again. Yes, I know, but you're going to love this episode with my guest Bob Burg, who is an expert sales leader and author with a real go-giver attitude. Listen to this live episode to get the right mindset to help you get prospects. Meet Bob Burg Bob Burg is a salesman who has written a series of books about The Go-Giver, a parable about the principles behind the kind of success most sellers are hoping to achieve. After spending some time in the sales industry, he realized that he wasn't living up to his potential. Until one day he had a conversation with another salesman and recalling how his parents worked to make other's lives better, it hit him. Instead of trying to meet quota, Bob shifts his focus on how he can serve others, and his reward happens to be more money coming into his pockets. Great salesmanship is about the other person and how they'll benefit from your product or service. Focus on Value People aren't going to buy from you because you need to meet quota or because you're a nice person. They are going to buy from you because they'll be better off after they do. Salespeople need to focus on bringing value to the prospect's life. Value comes first, and the money you receive is a natural result of the value you provided. Value Without Attachment Although people often suggest you should give without expecting anything in return, Bob doesn't exactly agree with that. Instead, give value without attachment to the result. If you're in business serving other people, you should expect to profit greatly because you're bringing value to the marketplace. Just don't be attached to that result. Give value because it's who you are and what you do. When that happens, you create a benevolent context for success. You develop great relationships with people who feel good about you. Communicating Value Bob shares how sales reps can communicate value to prospects through these five elements: Excellence Consistency Attention Empathy Appreciation To the degree that you can communicate these things to your customer, that's the degree to which you take price and competition out of the picture. “Money is the thunder to lightning's value. The value comes first.” - Bob Burg. Resources Listen to Bob Burg's The Go-Giver Podcast for more mindset tips. Join the Sales Foundation Course for a blueprint to closing more deals. Grab Bob Burg's The Go-Giver book set. Another book discussed in this episode was Everybody Matters by Bob Chapman. Connect with Bob Burg on Facebook and LinkedIn Also, don't forget to visit his website. Sponsorship Offers This episode is brought to you in part by Hubspot. With HubSpot sales hubs, your data tools and teams join a single platform to close deals and turn prospects into pipelines. Try it for yourself at hubspot.com/sales. This episode is brought to you in part by LinkedIn. Are you tired of prospective clients not responding to your emails? Sign up for a free 60-day trial of LinkedIn Sales Navigator at linkedin.com/tse. This episode is brought to you in part by the TSE Sales Foundation. Improve your connection on LinkedIn and land three or five appointments with our LinkedIn prospecting course. Go to the salesevangelist.com/linkedin. Credits As one of our podcast listeners, we value your opinion and always want to improve the quality of our show. Complete our two-minute survey here: thesalesevangelist.com/survey. We'd love for you to join us for our next episodes by tuning in on Apple Podcast, Google Podcast, Stitcher, or Spotify. Audio provided by Free SFX, Soundstripe, and Bensound. Other songs used in the episodes are as follows: The Organ Grinder written by Bradley Jay Hill, performed by Bright Seed, and Produced by Brightseed and Hill.
The 8th Annual Fake News Awards - The Corbett Report: Episode 471 www.corbettreport.com/ The Corbett Report is an independent, listener-supported alternative news source. It operates on the principle of open source intelligence and provides podcasts, interviews, articles and videos about breaking news and important issues from 9/11 Truth and false flag terror to the Big Brother police state, eugenics, geopolitics, the central banking fraud and more. The Corbett Report is edited, webmastered, written, produced and hosted by James Corbett. James Corbett has been living and working in Japan since 2004. He started The Corbett Report website in 2007 as an outlet for independent critical analysis of politics, society, history, and economics. Since then he has written, recorded and edited thousands of hours of audio and video media for the website, including a podcast and several regular online video series. He is the lead editorial writer for The International Forecaster, the e-newsletter created by the late Bob Chapman. His work has been carried online by a wide variety of websites and his videos have garnered over 50,000,000 views on YouTube alone. His satirical piece on the discrepancies in the official account of September 11th, “9/11: A Conspiracy Theory” was posted to the web on September 11, 2011 and has so far been viewed nearly 3 million times. For more information about Corbett and his background, please listen to Episode 163 of The Corbett Report podcast, Meet James Corbett: Episode 163 – Meet James Corbett Broc West has been the Video Editor of The Corbett Report since December 2014. He currently lives in Southern Vietnam. Twitter: @brocwest Audio taken from: https://corbettreport.com/fakenews8/
In this episode of the 401(k) Roundtable™, we're joined by Rich Weiss, Chief Investment Officer of Multi-Asset Strategies for American Century Investments and Bob Chapman, Chief People Officer of Trilon Group. They dive into the current state of the investment landscape and focus on the performance of U.S. equities, particularly the S&P 500, and the growing concerns over market concentration. The discussion touches on how generational perspectives influence investment decisions, the impact of interest rates on the economy, and the shifting dynamics of the labor market in a post-pandemic world. Additionally, the episode explores the role of technology and AI in reshaping financial services and the broader economy, as well as the uncertainty surrounding business investments heading into 2025. The hosts also delve into the speculative nature of cryptocurrency and its potential place in 401(k) plans, stressing the importance of diversification in retirement investment strategies.