Podcasts about thanks jason

Today we discuss the sex murders of Suzanne Reynolds and Karin Schlegel, which occurred in New York City in 1966 and 1974.E-mail me at Pugmomof1@gmail.com; visit me on Facebook and Instagram as True Crime University; Twitter @TCUniversity Resources: wikipedia, murderpedia, nydailynews.com, People vs. Yukl 1969, The Piano Teacher by Robert TanenbaumTrue Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish discussing the 1927 bombing of the Bath Consolidated School in Bath, Michigan, which is the deadliest school disaster in American history.E-mail me at Pugmomof1@gmail.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, mlive.com, clickondetroit.com, Bath Massacre: America's First School Bombing by Arnie Bernstein; The Bath School Disaster and the Birth of  the Modern Mass Killer by Harold Schecter; The Bath School Disaster by M. J. Ellsworth.Closing music: "Demure" by Ever So Blue, from Epidemic SoundTrue Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the 1927 bombing of the Bath Consolidated School in Bath, Michigan, which is the deadliest school disaster in American history.E-mail me at Pugmomof1@gmail.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, mlive.com, clickondetroit.com, Bath Massacre: America's First School Bombing by Arnie Bernstein; The Bath School Disaster and the Birth of  the Modern Mass Killer by Harold Schecter; The Bath School Disaster by M. J. Ellsworth.True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Wow what a treat! Radio Legend " A Cat Named Mo " joins us by surprise about 30 minutes into the show! Thanks Jason!!

Today we discuss the 1981 Connecticut murder of Alan Bono, which is noted for being the only case in US history where the defense attempted to use a defense of demonic possession. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, New York Times, Washington Post, RadioTimes.com, todayincthistory.com, courant.com, psychiatryadvisor.com, medium.com, decider.com, Associated Press, The Hollywood Reporter True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss Takahiro Shiraishi, the "Twitter Killer", who killed nine people in Japan in 2017. Trigger warning: suicide, discussion of the psychology behind suicide.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, bbc.com, US Sun, genwhypod.com, japanvisitor.com If you're thinking of hurting yourself, call: National Suicide Prevention Lifeline (USA) 1 800 273 8255; 1 800 SUICIDE (USA); 1 833 456 4566 (Canada); Lifeline 13 11 14 (Australia); 111, option 2 (UK) ; 0800 111 0 111 (Germany) True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish discussing the 1997 murder of 22-year-old Jacine Gielinski by George Woldt and Lucas Salmon in Colorado Springs, Colorado. Trigger warning: sexual violence and language. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: A Clockwork Murder by Steve Jackson; IMDB.com; sparknotes.com; Diagnostic and Statistical of Mental Disorders V; caselaw.findlaw.comTrue Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the 1997 murder of 22-year-old Jacine Gielinski by George Woldt and Lucas Salmon in Colorado Springs, Colorado. Trigger warning: sexual violence and language.  E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: A Clockwork Murder by Steve JacksonTrue Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

As a Certified Management Accountant, a Certified Internal Auditor, and certified in Strategy and Competitive Analysis, Naten Jenson, co-founder of Agency Dad, is certainly the best person to help you establish a strong business and drive your agency's profitability. Today, he joins us to talk about scope creep, a topic that many agency owners struggle with but should definitely learn more about. Remember that if we can get a hold of scope creep, we're going to increase our profit. 3 Little Nuggets What gets measured gets managed. Many agency owners get so focused on that next client that they forget to measure and they are not managing the profitability of existing clients. First mistake, because you cannot identify a problem when you fail to measure. If you don’t have the data, there’s nothing to analyze. How to get those numbers. There are three numbers that you need to know. The first one is your bill rate. The second thing you need to know is your gross profit on a client, and finally, you need the number of hours that you spent on a client. The formula you will need is: gross profit ÷ bill rate. So let's say your gross profit on a client in a month is $1,200. If your bill rate is $120 an hour, you get an answer of 10. Now, what if we had 10 hours budgeted and we use 17 on a client? Well, we've now measured our scope creep. It was 7 hours, and 120 x 7 is $840 of revenue that you’ve lost. Is the problem coming from the client or the agency? Before doubling your rates, you could look at the origin of the problem. If you do this scope creep analysis over three months and clients are consistently using too many hours, then it’s time to look internally first and see if the problem is with the agency. Do I have an employee who actually doesn't know what they're doing? Do they need more training? Is it the wrong fit? Are some questions you can ask yourself before taking this to the client. Sponsors and Resources Agency Dad: Today's episode is sponsored by Agency Dad. Agency Dad is an accounting solution focused on helping marketing agencies make better decisions based on their financials. Check out agencydad.money/freeaudit/ to get a phone call with Nate to assess your agency's financial needs and how he can help you. Subscribe Apple | Spotify | iHeart Radio | Stitcher | Radio FM Understanding Scope Creep Will Help Drive Profitability Jason: [00:00:00] Hey, what's up agency owners, Jason Swenk here. And I'm excited, I have a repeat guest and a repeat guest where we're going to talk about scope creep. Right? You should hear that tun-tun-tun on scope creep, because a lot of us, we struggle with this and if we can get a hold of scope creep we're going to increase our profit. And we'll be able to afford those people to really come in and do the things we don't want to do anymore. So this is a really important episode and let's get into it. Hey, Nate. Welcome back. Nate: [00:00:34] Thanks Jason. Glad to be back with you again. Jason: [00:00:37] Awesome. Well, uh, for the people that have not checked out the first episode, tell us who you are and what do you do. Nate: [00:00:43] My name's Nate Jensen. Uh I'm with Agency Dad, our website is agencydad.money. And we are an outsource CFO firm, bookkeeping firm, accounting firm. And our focus is really helping agencies to drive their profitability. We do that by good accounting where we can actually measure profitability, measure what's going on and those metrics drive action, drive decision-making that leads to greater profitability. Jason: [00:01:08] Awesome. Well, let's go ahead and talk about scope creep and how to identify this, because I know there's a lot of agency owners. We're busy at bringing in new business and we really kind of take our eye off the ball a little bit. And there's a lot of, uh, what I call profit leaks in scope creep. So tell us how can we identify these? Nate: [00:01:33] Yeah, no, you're absolutely right. What I, what I see is when, when someone's in growth mode, they're, they're so focused on that next client, that next client. That they're not measuring and they're not managing the profitability of existing clients. Peter Drucker is famous for saying what gets measured, gets managed. So identifying scope creep, the first thing you've got to do is measure it, where's it happening with clients is that happening with? And, and how bad is the problem? And so I want to talk today a little bit about how do we measure it? What are the numbers that we need to know? And, uh, after we go through that, we'll get to, what can we then do about it? Jason: [00:02:09] Cool. So, yeah, let's get into how do we measure it? Nate: [00:02:12] Ok, First, how do you measure it? There's three numbers that you need to know. And most accounting systems you should be able to pull at least one of these numbers out of there. You need to know your bill rates, which is, hey, if we think we're going to spend 10 hours on a client project, we're going to bill them, let's say, $120 an hour. So we're billing $1,200. The $120, that's your bill rate. Second thing you need is your gross profit on a client. This is the one that you should be able to pull out of QuickBooks or whatever accounting software you're in. And your gross profit is what you build a client minus any direct costs. So if you're, if you're spending money on ads for your clients, it's going to be what you bill the client minus what you spent for those ads. That's your what's left is your gross profit. And then the last thing, the third number that you need is how many hours. In a given month, did you actually spend on that client? So the way you measure scope creep, I'm going to give you three formulas there. They're simple formulas. If you're driving don't, you know, don't stop and try and do the math. Jason: [00:02:09] We'll put them in the show notes for you guys. Nate: [00:02:12] But the first thing all you're going to do is you can take that gross profit by clients in whatever month you're looking at and divide it by your bill rate. So let's say your gross profit on a client in a month is $1,200. If your bill rates $120 an hour, you get an answer of 10, right. 1200 divided by your, your bill rates, 10 hours. And that 10 hours. That's how many hours you have available for that client. You've said based on my bill rate, you've got 10 hours. So one of those other numbers that you need is how many hours you actually used. So if you look at that client and you say, h, okay. Out of 10 hours, we only used, let's say six. Well, I have four extra hours, so there's no scope creep. I had 10 hours budgeted. I only use six. I have four leftover. Great. Now what if we had 10 hours and we use 17? Well, we've now measured our scope creep. We have in that month, we have seven hours scope creep, which is, you know, if you've only budgeted 10, that'd be pretty significant. And then the final thing you want to look at here is what did that cost you? Okay. So if we know we're seven hours over and our bill rate is $120. 7 hours x $120. We've actually lost out on $840 of revenue. Does that makes sense? I know it's a lot of math. It's a lot. Jason: [00:04:34] yeah, it definitely does. You know, what we always did and what I've always told everybody is, is you should be tracking all of your hours for everything that you do. And so how we had it in our software, we use a really cool project management software back in the day called My Intervals, but it works like ClickUp or Teamwork or any of those and what we would do after we had a baseline of projects or engagements. We'd be like, okay, well we know this normally takes a hundred hours to go do, and then we would break it up into segments or phases. And then we would actually get a visualization of each of the deliverables and each deliverable had allocated hours to it. So then, then on a weekly basis, our project manager, or on daily basis if they wanted, they could look at it and then it would show green. If they're under, you know, yellow, if we're getting close red, if we're over. And so then we could go, all right, well, why are we going over? Or why, why are we getting close? And then we can make our adjustments. Nate: [00:05:35] Yeah. Well, one of the things that I tell people and I, I've totally made this statistic up, but I use it anyways is I say 95% of your data analysis is new data entry. The number of clients that we work with when we start working with them, who don't actually track their time to clients, uh, it continues to surprise me. I'm like, if you're not tracking the data, if you don't have the data, there's nothing to analyze. And, well, it's no wonder you've, you've spent a year growing your business and you're working twice as hard and you're making just a little bit more money. Jason: [00:06:05] Actually. They're making less. That's what I see a lot of times. Nate: [00:06:09] They are making less, I was giving the benefit of the doubt. But, yeah, that's why you've got to track the data. You got to track the time. And so if you, if you have the numbers. And again, throw them into these simple formulas. It's really easy to see, Oh, I've got this client, this client, and this client, they're each using, you know, seven hours per month too many. And it's really easy to see where you, like, what you call the profit leaks, right. Where it’s easy to see where those leaks are. Jason: [00:06:35] I find scope creep actually starts before you even actually sign up the client. I find it happens in the sales conversation. It's about setting the expectation with the client and not trying to oversell them. I think a lot of, especially if you're an agency owner and you're doing the sales, which that should stop immediately, right? You should find a salesperson, but a lot of times you try to go like this is what we're going to do. And we're going to do this, this, this, and you're just piling all this stuff that, you think in order to close the deal, or if you have a really bad salesperson, you do that. And it really starts there. And, but I totally agree with you on data entry too. Nate: [00:07:15] Well, no, you're absolutely correct. Because whether you bid the job wrong, you know, in the beginning or whether the client has just taken a little more time, a little more time, a little more time, the problem ends up being the same. It is you're not, you're not billing for the amount of time you're spending on it. And so regardless of what caused it, you're still able to measure it and identify where is this happening? So it's amazing. Let's say, let's say you have 20 clients and you find that three of them are using seven hours per month too many. Well, that's only 21 hours per month, but what you bill, times your $120 hour bill rate, and you're losing $2,500 per month in revenue. You should be charging, somebody should be charging, whether it's this client or if they're not using it to pick up a new client, and then you have that bandwidth to take care of them. Jason: [00:08:04] Yeah. One of the things that we found that pointed it out to me, because yeah, like, like you said, you’re like, oh, it was only three hours here, or it's only an hour here, but if you do this one thing and I can promise you you'll change your idea about, because when the client comes to you and go, Oh, can you do this? And you always say yes. You should implement a $0 change order. I talk about this and the agency playbook all the time and we actually give you guys a template for it, but it's really when they come to you for something very small, I want you to print them out a change order. That shows the original price that you would actually charge for it. So if it's a hundred dollars an hour, let's just say easy math, put that down and then cross it out and have them sign it and send it back to you. So you're training them that this is additional. So when they actually come to you for the big items, then you can actually go, oh no, no, no. My digital agency can't do this. Again, we already gave you this free stuff over here. And then the client is programmed to go, oh yeah, it's it's additional. And when you start acting, like, I literally started adding up all the change orders and I was like, oh my gosh, like I gave away $10,000 last month. Nate: [00:09:19] Right. Yeah. It's great if you've taken the time to train your clients that way. And anybody that's not, they should get started. Right. But if you were to do this analysis and say, oh my heck, I'm giving away three grand a month in free services. We need to talk about, okay, what can I do right now? Okay. It's great. I'm going to start changing my process with my clients, but what can we do right now? The first thing I would say is I would not go to a client after one month of analysis and say, hey, we're going to charge more money because that month may be an outlier, right? That month. Maybe you're doing a lot of prep work that's going to pay you over the next several months. But if you do this analysis over, let's say three months, and clients are consistently using too many hours. Then I would go and I'd look internally first and I would say is the problem with me? Okay. Do I have an employee who actually doesn't know what they're doing? Do they need more training? Is it the wrong fit? Etcetera. So what's, what's kind of generating it. If my employee who's done this work, if I asked them, what, what are they spending their time on? And they say, every time he put up their Facebook ads within two hours, there's a phone call. They want the copy change. They want the image changed. Then we know the problem is more with the client than with us. But even then, it's not necessarily that we go to the client and say, hey, look, we're changing the contract. You've got to pay us more money. It might just be a trust issue, right. It might be that they don't really believe that we're the experts. And if they don't put themselves into the process, we're not going to do it, right. So it might just be a conversation of helping them to actually trust that we can do the work. And so we're in, instead of charging them more money, we're helping them to take less of our time. And then again, that frees up our bandwidth and we can then. With those additional hours, we go pick up a new client and build that client instead of giving those hours away for free. Jason: [00:11:06] Yeah. I always, I like how you said kind of look back at your internal process first before you kind of blame the client. Because a lot of times the clients, they'll just, they don't know they're ignorant. They've never gone through this process and they don't know what's in scope or out of scope. When I would talk about scope creep, I would always kind of default back to when I was building my house. Like, I didn't know. The process of building a house. I was like, oh, can I make my room bigger after they do framing? And they're like, you could, but we have to kind of tear down these walls and like all this other stuff. And they were like, well, that would be additional. Or you want a waterfall? Okay. We can do like, like I was just like, it's not included? I thought you said you'd built my dream. Nate: [00:11:51] Yeah. And like, I think it's a good point you brought up earlier is. It is it maybe in the, in the bidding process. And if you're, if you're looking at this on a regular basis and you can… It's gonna, it's going to help you identify that problem, right? If, if you're saying, if you're seeing client after client, where simply their expectations were not in line with what the reality was going to be as an agency owner, that that may be on you and that's, that's fine, right? If you, if you learn that fantastic and let's fix it going forward, but if you're not measuring it and you're just saying, hey, new business, new revenue is going to make me profitable. It's not always going to do it. Jason: [00:12:28] Yeah, I can promise you all of you listening now, before I actually started tracking all of this and actually measuring our time and looking at scope creep, we were losing money on 60% of our engagements, 60%. That's probably what you, Nate, lot of times when you guys probably get an under the covers of a lot of agencies, you probably realize, wow, you're losing a ton of money on these clients. Like, why are you still doing this? Nate: [00:12:54] Right. And I would say sixty maybe high. 60% is, is a high percentage of clients to actually be losing money on. But, but almost guaranteed. There are very few agencies that I do this kind of analysis for that aren't losing money on at least a few clients. And keep in mind, it's not just about, is the client actually profitable or unprofitable, you know. One of the questions you should be asking is, is the client profitable enough? So we may have a profitable client, but because of the scope creep. We're spending so much time that they're, they're just barely profitable. When really if we're going to run a, a good, solid, profitable agency we need to have those boundaries. We need to be able to say, you know, our, our bill rate is 120 an hour that finds you this many hours. And if we're consistently spending too much time, we've got to change that. We've got to fix it. Jason: [00:13:42] That's another good point about like how profitable are they? We had a mastermind member not too long ago. Uh, had a bunch of legacy clients. We showed them a bunch of systems in the mastermind where they really kind of quadrupled their sales, but then they had all of these existing legacy clients and we started looking at it and they were, some of them, all of them were profitable. But just like you were saying, they were barely profitable. And we went to them and we're like, well, how can we get them up to par? And the only way we can actually get the mastermind member in order to do this was to have them calculate the opportunity cost. Like, what was the difference between the new clients coming in? Like how much money were they making there and the old ones. And that actually forced them, like, as they started looking at the data, he was like, holy cow. Well, like if I could just double the rates, and we're like double those rates, and even if half those clients go away, the other ones will make up the difference. But you want to know what happened, Nate? Every one of them said yes. And he made 60,000 extra every month. By not having to sell anything more or deliver anything more just by literally going, hey, we need to be more profitable. Nate: [00:14:56] I'm glad you brought up opportunity costs because some people would say, hey, let's take an example of we're spending seven extra hours on this client every month. And what I said earlier is you're losing $840. Cause it's those hours times your bill rate. And some people would argue, well, no, cause I'm really only losing what I'm paying my employees. I'm not losing the whole bill rate. I'm like, yes, you are because you should be invoicing that. Right. You're spending that whatever it is, 40 bucks or 30 bucks an hour on your employee, regardless of where it's spent or not being used on a client at all, you've got to look at the opportunity cost. It's that's really what, you're what you're losing. It's not just money out of pocket. So yeah. Perfect point. Jason: [00:15:36] Well, this has been awesome. Nate, is there anything I didn't ask you that you think would benefit the audience listening in? Before we go over to the, the cool thing I want to, I want you to tell everybody about right. Nate: [00:15:48] Really, it really comes down to just taking the time to measure this stuff is so easy. Like you said, if you are, if you're an agency owner and you're doing your own sales system, if you're an agency owner and you're doing your own bookkeeping, your own financial reporting, which means you're probably not doing any financial reporting. You should stop, right? You've got to look at this and you've got to look at it consistently. If you're not measuring it, it's going to get out of hand. There's, there's no question. So I don't think so. I think we've pretty much covered it and I'll make sure that you've got the formulas and you can disseminate those out to your listeners, however makes the most sense. Jason: [00:16:23] Great. Yeah. I mean, if, if you guys are not measuring and if you guys are doing this, then you're not doing the other things that only you could be doing, which, you know, it makes me very worrisome. If that's a word, I don't know. I mean, maybe making up words now. But, uh, Nate, tell us about kind of the special offer where you can, uh, you know, help identify this, you know, for them. Yeah. So we do, we do a free audit on some, some various metrics for agencies, just to, just to have a phone call, just to get to know you and see if there's maybe a fit for us to work together. And so we, we offer a free audit of, of your, your profitability and different metrics. And so for this summer, we're actually offering a free first month, if you do want to do some business with us. Nate: [00:17:06] So, there'll be a link. It's that fact, it's the agencydad.money/freeaudit. And there'll be a link there to have a phone call with me and we can, we can talk to see what your needs are. Jason: [00:17:16] Awesome. Uh, repeat the URL one more time for everybody. Nate: [00:17:20] That's agencydad.money/freeaudit. Awesome. All right, well, everyone, uh, go do that now. You know, I really do appreciate Nate coming back on the show. Make sure you guys go get your free audit, because if you can identify that scope creeps are happening, then you actually have an action plan of what you actually need to go do in order to fix it. So make sure you go there. They're incredible. We've said a lot of mastermind members and a lot of listeners over there. And they've all had amazing things to say about Nate and all their crew. So go do that now and until next time, have a Swenk day.

Today we finish discussing the case of Paris Bennett, who killed his 4-year-old sister Ella when he was 13.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Molecular Psychiatry Journal; How Now, Butterfly by Charity Lee; theatlantic.com; Regina Walker on Medium; RobKonrad.com; NYPost; meaww.comtheellafoundation.comTrue Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of Paris Bennett, who killed his 4-year-old sister Ella when he was 13. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Molecular Psychiatry Journal; How Now, Butterfly by Charity Lee; theatlantic.com; Regina Walker on Medium; RobKonrad.com; NYPost; meaww.comtheellafoundation.com True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish discussing the case of Paula Sims, who killed both of her infant daughters, in 1986 and 1989.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources:  Precious Victims by Charles Bosworth Jr and Don Weber; murderpedia.com; ksdk.com; chillingcrimes.com; St Louis Post-Dispatch; "Gone but not Forgotten" poem by Timothy Halliday; lullaby from bestbabylullabies.com True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of Paula Sims, who killed both of her infant daughters, in 1986 and 1989.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources:  Precious Victims by Charles Bosworth Jr and Don Weber; murderpedia.com; ksdk.com; chillingcrimes.com; St Louis Post-Dispatch; "Gone but not Forgotten" poem by Timothy Halliday; lullaby from bestbabylullabies.com True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of Paula Sims, who killed both of her infant daughters, in 1986 and 1989. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources:  Precious Victims by Charles Bosworth Jr and Don Weber; murderpedia.com; ksdk.com; chillingcrimes.com; St Louis Post-Dispatch; "Gone but not Forgotten" poem by Timothy Halliday; lullaby from bestbabylullabies.com True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of 27-year-old Dana Satterfield, who was raped and strangled in her beauty salon in 1995. The case was solved 10 years later when Jonathan Vick, then 17, was convicted of killing her. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: MayoClinic.com, Oxygen.com, PsychologyToday.com, forensicfilesnow.com, WISNews10, Websleuths, thisinterestsme.com, thecrimemag.com, medium.com True Crime University staff: CEO- Debby SullivanExecutive Vice President of Business Affairs- Dan StorchMascot- Nathan Sullivan My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of 22-year-old Alexandra Tobias, who shook her 3-month-old son to death while playing Farmville in 2010. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, Baby Killer: The True Story of Alexandra Tobias by Diane Ullmer, murderpedia, MayoClinic.com, verywellfamily.com, National Center on Shaken Baby Syndrome (dontshake.org) medicalnewstoday.com This podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish discussing the case of serial killer Lonnie Franklin Jr, known as the "Grim Sleeper", who was convicted of killing 10 people in Los Angeles from 1984  to 2007.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, The Big Book of Serial Killers by Jack Rosewood, The Grim Sleeper: The  Lost Women of South Central  by Christine Pelisek, LA Times, CBS Los Angeles, ABC NewsRecommended: Katherine Ramsland, PhDThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the victims of serial killer Lonnie Franklin Jr, known as the "Grim Sleeper", who was convicted of killing 10 people in Los Angeles from 1984  to 2007.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, The Big Book of Serial Killers by Jack Rosewood, The Grim Sleeper: The  Lost Women of South Central  by Christine Pelisek, LA Times, CBS Los Angeles, ABC NewsThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss the case of serial killer Lonnie Franklin Jr, known as the "Grim Sleeper", who was convicted of killing 10 people in Los Angeles from 1984  to 2007. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, The Big Book of Serial Killers by Jack Rosewood, The Grim Sleeper: The  Lost Women of South Central  by Christine Pelisek, LA Times, CBS Los Angeles, ABC NewsThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss murders on the Appalachian Trail in North America that occurred between 1974 and 2019, some of which are still unsolved. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: wikipedia, murderpedia, adventurepossible.com, greenbelly.com, whiteblaze.net, strangeoutdoors.com, masslive.com, wbir.com, criminalmindswikiy4BUXBbqCOV9vlTiFT9iThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we discuss Paul Bateson, who killed Addison Verrill in 1977 and was also a suspect in a series of dismemberment murders of six gay men. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Wikipedia, Murderpedia, Esquire, The World Encyclopedia of Serial Killers by Susan Hall, allthatsinteresting.comcandlesbyvictoria.com This podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Call ins about my last episode on Skills have pushed me out of my comfy chair. Thanks Jason, Daniel, Safinho, and Spencer. --- Send in a voice message: https://anchor.fm/andy-goodman8/message

Today we discuss Jason Pope, a South Carolina DJ accused of sex trafficking, and the crime of sex trafficking in general. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Essence.com, BET.com, wltx.com, wikipedia, Freeowl News Network, wbtw.com, Atlanta Black Star, African Diaspora News, Rahab's Daughters 1-833-4NEWDAY, SLED 866-472-8477This podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish exploring allegedly haunted amusement parks, such as King's Island and Lake Shawnee. E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: dfw.cbslocal.com; Herald-Banner; usforacle.com; Ranker; Weird NJ; nolaghosts.com; ghostcitytours.com; WISH Indianapolis; culturetrip.com; yourghoststories.com; The Ghosts of Ohio; LA Times; ohiohauntedhouses.com; Theme Park Insider; Wikipedia; seeks ghost.blog spot; exemplore.com; pointbuzz.com; Asbury Park PressHelpful autism organizations: The Miracle Project, National Autistic Society, NEXT for AUTISM, Organization for Autism Research, The STAR InstituteLake Shawnee Amusement Park: wvlakeshawnee.com This podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we explore allegedly haunted amusement parks, such as Cedar Point, Six Flags over Texas, and Busch Gardens Tampa.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: dfw.cbslocal.com; Herald-Banner; usforacle.com; Ranker; Weird NJ; nolaghosts.com; ghostcitytours.com; WISH Indianapolis; culturetrip.com; yourghoststories.com; The Ghosts of Ohio; LA Times; ohiohauntedhouses.com; Theme Park Insider; Wikipedia; seeks ghost.blog spot; exemplore.com; pointbuzz.com; Asbury Park PressThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we finish discussing Nikko Jenkins, who terrorized the city of Omaha, Nebraska, in August of 2013, shooting 4 people to death.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Murderpedia.com, Omaha World-Herald. All audio clips from KMTV3 OmahaThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Today we learn about Nikko Jenkins, who terrorized the city of Omaha, Nebraska, in August of 2013, shooting 4 people to death.E-mail me at TCUpodcast@outlook.com; visit me on Facebook and Instagram as True Crime UniversityResources: Murderpedia.com, Omaha World-Herald. All audio clips from KMTV3 OmahaThis podcast is produced, edited, and written by Me, Debby Sullivan.My music, "Delusion32", is provided by Jason Shaw of Audionautix.com. Thanks Jason!Creative Commons Music by Jason Shaw on Audionautix.com

Absolute honour chatting to Jason Lytle; singer and songwriter for the band Grandaddy, as well as solo musician and absolute legend, on this episode of the podcast.  It's hard to describe how much it meant to me to chat with Jason, I'm incredibly thankful. 'Sophtware Slump' is an album that really affected me and my music taste in a major way, hearing it recently reworked and stripped back on the wooden piano was absolutely wonderful too. It's not just that album though, Jason's work just hits me where it hurts (in the best way possible) and; in particular, his solo release 'Yours Truly, The Commuter' gained new meaning  when I had to go back to London and commute daily a while back.  I don't think I ever quite cried at 8am on a packed Central Line tube, but I've sure come close (that's a lie, I've cried on the tube plenty of times).Support the show (https://ko-fi.com/miztrujillo)We cover a lot on the episode. I was looking forward to chatting about Jason's relationship with skateboarding and how that affected his trajectory, I obviously wanted to talk about music, but we also touch on mental health, marketing, our relationship with social media, finding balance and everything in between. I really hope you enjoy this one. Thanks Jason.Jason Lytle is playing some really special Grandaddy live stream shows in April and I couldn't be more excited. Check out more info here and see ya there! - https://www.momenthouse.com/grandaddyCheck out Jason Lytle : http://jasonlytle.comCheck out Grandaddy : https://www.grandaddymusic.comFollow Jason on:Instagram: https://www.instagram.com/jasonlytleTwitter: https://twitter.com/jasonlytleFacebook: https://www.facebook.com/jasonlytleFollow Grandaddy on: Instagram: https://www.instagram.com/grandaddymusicTwitter: https://twitter.com/teenbottlerockFacebook: https://www.facebook.com/grandaddymusicCheck out the beautiful covers that Jason released in January: http://dangerbirdrecords.com/releases/2020s-over-coversIf you can spare a minute, leave us a review on Apple Podcasts or recommend us on any network. Looking to set up your own Podcast? Feel free to get in touch with any questions, but I'd recommend using Buzzsprout as it makes everything super smooth and easy, they have great advice, super easy user interface and have been keeping my podcast going easily!! You can use this link and get a $20 Amazon gift card if you sign up for a paid plan,  plus it helps support our show: https://www.buzzsprout.com/?referrer_id=201557Catch you next week!Support the show (https://ko-fi.com/miztrujillo)

Phil Harker-Smith joins me to talk about Role To Cast, a Baby Beard Media production of Cyberpunk Red. He also talks to me about his fictional setting of Heaven, Night City and we answer a viewer question from Jason! Thanks Jason! Role To Cast https://open.spotify.com/show/3Nec0X7ksOgzZmEHf1Hgag?si=nol6BZpWQiKOSuZQIXomKg Baby Beard Media on Youtube https://www.youtube.com/channel/UCocfI0N__BxdnHjebnyt-tA @babybeardmedia on social media Join our community discord! https://discord.gg/vxrYWCd Follow me on Twitter, Instagram, Facebook, TikTok, Twitch @jonjonthewise --- Support this podcast: https://anchor.fm/jonjonthewise/support

Welcome back! Exploring ideas of the current political climate and my new understanding of American Natives through tik tok that seems to connect! Thanks Jason!

A really awesome conversation where I was blown away! Thanks Jason! We talk about religion, him being barber, and how we became friends! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/are-el-socorro-garner/message Support this podcast: https://anchor.fm/are-el-socorro-garner/support

Complete Sports Media is proud to present this special episode featuring a life story of Jason Cameron our resident analyst and friend of the show. His Mother gave him words of wisdom to help him on his journey "Always be mindful of what you are doing because they will always see you first before anyone else". Jason went on to say "These words were always a constant reminder of how conduct myself as I lived my life". Jason was able to shed some light on his unique life. His mother was a special woman and is forever his hero. She was a nurse and a frontline worker who deserved her hero status. Jason is a special guy in big part because of the way his Mom raised him as a hard working single parent. He eventually did face racism because of the color of his skin but was luckily surrounded by a lot of great friends who helped him through it. Luckily Jason was born and raised in Canada as a young black man and had to endure so much less worry, concern and racism. We all hope that more black men can have an opportunity to face a more accepting world like Jason did. With the systematic oppression, police brutality and blatant racism throughtout the US reaching a breaking point recently it has made the Black Lives Matter movement impossible to ignore. Thanks Jason for sharing your experiences and reflecting on your life and journey. We appreciate your time and support of these posted conversations on sports and life. Take Care love yah and bye for now!

Colin and Russ answer questions from the listener mailbag. Contact us on twitter @IsThisLegalPod or on our FB page- HebetsMcCallin if you have a question for an upcoming episode! Also- NEW THEME MUSIC! Thanks Jason!

Jason Navarrow is the founding member and lead singer for "the Suicide Machines" the band put their first album out in 1996 and toured all over the world until 2006 when the broke up. They would reunite to play the occasional benefit show between 2009-2019. Eventually, the band decided to work on new music and have released one of their strongest releases titled "Revolution Spring" on Fat Wreck chords. Thanks Jason for the conversation and I hope you and your family are safe and happy. Album: https://fatwreck.com/collections/all-releases/products/revolution-springFacebook: https://www.facebook.com/suicidemachinesdetroitTwitter: https://twitter.com/TSMDetroit Brought to you by AIXdsp Shop now and get up to 50% off on all plugins.Website: HERE Shop with amazon.ca, amazon.com and amazon.co.uk  Bookmark the link and support the show!!Pledge monthly with Patreon https://www.patreon.com/apologueShop Apologue products at http://apologue.ca/shop/

Jason Graves has worked on a simply incredible list of titles throughout his career. Whether it's Tomb Raider, Dead Space, Until Dawn, Moss, multiple Star Trek games or any of his various projects, Jason always brings depth of thought and true feeling to his music. In this unbelievably expansive bonus interview, Jason and I cover as much of his back catalogue as we can. He's passionate, enthusiastic and infinitely insightful, and this was easily one of my favourite interviews to conduct. Thanks Jason!Lee Tyrrell on Twitter:https://twitter.com/GreenT128Jason Graves on Twitter:https://twitter.com/jgmusicAlso available through:YouTubeSpotifyiTunesStitcherPledge to this Patreon to help support The Sound Test's second season, and unlock backdated episodes of its LIVE version (and other content)!

Today we conversate with very special guest Jason Vetrano who holds an unusually refreshing wealth of musical experience and knowledge.  We delve into many topics related to music's ability to transform consciousness and its many uses as an intentional tool for change processes and healing.  Jason delights us with his memories and experiences of the start of the techno genre of music in Detroit during the 80's and the role he played in it.  He shares his experiences of collective consciousness during music events and how he literally reads the energy off the crowd to taylor his musical prescription to the needs of the group.  What an informative and exciting talk! Thanks Jason! www.Mind-Ops.com Mind-Ops YouTube Page --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/shane-lemaster/support

In the final episode of Beneath the Subsurface Season One, we're focusing on Well Data Products and the full gamut of subsurface intelligence that can be gleaned from leveraging Well Data with Seismic. Caroline Brignac sits down with Jason Kegel, Ted Mirenda and Katie Fearn for a deep dive into the evolution of well data and how it’s used in today’s workflows.EXPLORE MORE FROM THE EPISODEProduction ForecastingCompletion DataWell Data ProductsInterpretation ProductsWell Production DataGlobal Well DataUS BasinsTABLE OF CONTENTS00:00 - Intro01:42 - Evolution of Well Data Products at TGS03:25 - Production Data & it's Uses07:38 - Production Data and Thesis Work09:09 - Longbow: A Well Performance Visualization Tool with Analytics12:08 - What is Well Performance Data Used For?15:04 - Validated Well Headers & Interpretation20:26 - Well Logs and Production Data for Students, Interns & Early Career22:30 - Historical Production and Well Data24:43 - The Marriage of Seismic and Well Data: Interpretation26:48 - Historical Data and Microfiche?!29:44 - What About Offshore Well Data Products?34:34 - How Much Gulf Of Mexico Data Does TGS Have?39:00 - Seismic or Well Data... Why Not Both?40:20 - Analytics Ready LAS Data (ARLAS)43:49 - Eye Opening Data for Early Career48:48 - TGS Projects & Careers51:37 - Conclusion  EPISODE TRANSCRIPTCaroline:00:12Hello and welcome to Beneath the Subsurface a podcast that explores the intersection of geoscience and technology. This is Caroline Brignac from the well data products group at TGS. In This episode we'll explore our well data products and how they prove to be critical datasets for any exploration and development program. So go ahead and we'll get started with introductions for today's podcast. We've got Jason Kegel with us. Jason why don't you to tell us a little bit about yourself? Jason:00:39Sure. My name's Jason. I work with the geology group here at TGS. I'm a geologist I've been here for six years. I work pretty closely with our well data products and our seismic products. Caroline:00:50Awesome. Thanks Jason. We also have Ted Miranda with us. Ted, why don't you tell us a little bit about yourself? Ted:00:55Sure. Thank you. Caroline. Ted Mirenda. So I'm with TGS. Well, data products group. I've been here for 10 years now. A primary task was to bring production data to TGS and commercialize that product. It's been a lot of work and exciting. Caroline:01:12That's awesome. I'm really excited about having Katie with us. She's a production geologists for a super major. Katie, welcome. Why don't you tell us a little bit about yourself and your experience with TGS. Katie:01:21Thank you, Caroline. I am a recent graduate school graduate and I loved my time at TGS where I got to use Longbow and R360 and then I carried those things that I had learned and into my schoolwork in grad school and it's been awesome. Caroline:01:39So Katie, you started with us as an intern, correct? Katie:01:42Correct. Caroline:01:42That's awesome. Well, we're really excited to have you here and talk a little bit about what your experience with TGS, our products and how you use it in the industry. So one thing that we know a lot about TGS is that it's known as a seismic company. However, TGS offers a wide range of other products such as products in well data. Ted, would you mind telling us a little bit about the well data products division and how it's evolved over time? Ted:02:07Sure. I guess we can step back to 2002 when TGS officially acquired a little company called A2D that gave A2D's the resources to further go out and I believe in acquire Riley's electric log inventory. So that led to the largest commercial well log library. Other resources that TGS provided or enabled was the ability to digitize hard copies and raster logs to LAS. And that library has grown over time where I came into play now 10 years ago after growing the LAS library TGS made the the decision to what's next with well data, well, let's bring in production data. That's when I came into mix. We started building our production data library up. It's been a long challenging project, but it's really paid off. One of the things that critical decision we decided to do was not acquire any production data assets, but build that data from the ground floor up. That meant more work. But in the long run, it's a more valuable product. Caroline:03:25So when you talk about production data, what exactly are you talking about and what does that look like? Ted:03:30Well, we're talking about the full historical production record of every well in the United States. So when you think about different pieces of information that our clients use and need what the well has produced, the reservoir fluids captured from each wellbore is about as important a piece of information as you can have going forward. So we capture that information, really important to tie it to the proper wellbore and a really detailed well header record. There's a lots, a lot of other processes that we do with that as well to then provide the data to our clients. Caroline:04:16So we know that we have, Jason has some experience as well as Katie with this dataset. Would you mind telling us about how you guys use it in your role in the industry? Jason:04:25Sure. So I know at TGS we use the production data quite a bit, looking at our different mapping projects we have. So when we look across the entire, especially United States and look for new areas to shoot on shore seismic, we like to have a really good background information on what companies are actually producing, how much they produced in the past. Can a lot of times tell you where the, where the new plays are and it's always been said that where you found oil before you'll find oil again. And that's been proven over and over again. When we look at the Permian basin, which has been producing since, you know, the 1910, 1920s and today it's one of the biggest basins in the world and we're still finding oil there. So it's nice to really see those historical records of production and where people have gone. On top of that, the Longbow database gives you completion information so you can start really seeing where exactly within the geology has been drilled and how they have done it. So you can get some engineering insight into that as well. Over the years at TGS we've brought all that together to really start looking at new areas where clients want to go and where we can start bringing them seismic. Caroline:05:34So Katie, we knew that you started off as an intern here at TGS a few years ago and we know that you worked with Jason on his team to help sort of guide where we'd go next with our products. What was your experience with the production dataset and Longbow? Katie:05:48So I used the production and information during my project, both at school and at during internship to help me understand the reservoir better so that I could clear up any uncertainties that I was curious about. So for example, I use production data during my time at school to help me understand if there was any reserves left that were not taken out. Ted:06:19Yeah, I know a lot of our clients then use that data to look for bypass opportunities. Another one of the many capabilities of leveraging production data. Jason talked about moving into the completion data side of what we call completion data. Kind of led that evolution. You know, horizontal drilling, unconventional tight reservoirs, fracking, I mean that led to a whole new need for different attributes captured about a well record. So we identify those pretty early on. I had been collecting those and now provide that kind of information to our clients. Not just perf intervals. What is the, what is the producing interval subsurface depth, but the length of the lateral that's being completed and produced correlating production rates, any U R S 2000 foot laterals, another way to really do better well economics and evaluation of assets. So it's, it never ends, you know, the data needs are constantly evolving and changing as industry changes and we follow that path. Jason:07:38So Katie, you said that you use some of our production data with your thesis work, correct. And that was in the, in Louisiana, the Tuscaloosa Marine shale, right? Katie:07:47Yes. Jason:07:47So the Wells and the data that you used there, were they mostly conventional Wells or where we also tried to look at some of the unconventional Wells there too, to define that play that you are looking at. Katie:08:01Right. So I would say the majority, I also focused on the lower Tuscaloosa, which was mostly conventional Wells. Jason:08:09So those Wells, they helped you define that play area and then you had to go deeper and deeper into the log data. Correct. Trying to see exactly what the formation was made up. And you did a sort of a real exploration study of that lower Tuscaloosa Marine shale Longbow helped you kind of understand exactly where the production had become historically and where it might go now and where, where people are drilling currently in the Tuscaloosa Marine shale. Katie:08:39Right. And we also did that with the Austin chalk too. That was another one of our big projects. Jason:08:44Right. And then when you, in the group that was here all from the university of Lafayette worked with us, we also looked up into the Haynesville and looked at some of the smack over units using Longbow quite a bit, looking for trends in conventional plays historically and then seeing where those went unconventionally and if Longbow is the, the main generator of the majority of that data. Caroline:09:09So for those of you listening in who may not be familiar with Longbow is that is our our visualization tool that sits on top of our well performance database. Ted, would you like to add to that? Ted:09:19Yeah, that's right. So you know, production data is a fairly complex data model, right? So you need a tool to search and search your way through that data library, identify Wells that are appropriate to your project assignments so Longbow started out as really as that initial search engine. Hey, you're connecting to almost 5 million Wells, right? In a cloud based database and you're typically going in your assignment, you're going to identify subsets of Wells based on location, geology, formation, operator assets. Hey, examine these assets that are for sale and tell me if it's worth it, right? So Longbow provides that search engine. However, over the, the years and the time, we've incorporated quite a bit of analytics into the search engine. So we're really proud of that. It's if you can think of having a search engine connected to a live database of every well and include analytics, make a bubble in contour map on six month cumulative by zone, you know, all that in one. It saves time. So it's been exciting. We've had great feedback from clients and we are really focused on, Hey, what do our clients want? That's what we put in Jason:10:46When you go. When you talk about analytics Ted, what has been the biggest benefit of forecasting for Longbow? Ted:10:54Well, okay, so that is another good point. Production data being the historical production for the wellbore. Again, the reservoir fluid produced once me and my team, I felt we were comfortable and really good at acquiring that data. I always wanted to move into the forecasting realm as well. So we have added to the, to the product feature every single month. Now every, well all active wells get forecasted to their economic limit, giving our clients quick access to EURs. So from that perspective, I can look at historical data for an example like Katie gave about looking for bypass opportunities. Where did prior operators leave hydrocarbon in the ground with forecasting, I can look at, okay, what's the total proposed value of an asset? How much is that asset going to produce? How much remains that's already there in the, in the analytic tool. So, and again, the different analytic tools include besides mapping, probability graphs, scatter plotting and charts. It's the full gamut. Jason:12:08So we have, Katie who has worked with this data as an intern. I work with this data internally with project development and sales. And then I know that I've gone out with you before and we, we sell this data, we try to give our clients opportunities to use this data. Are our clients, strictly exploration type geologists or engineers or do we have other sort of venues where this data's important in the oil and gas industry? Ted:12:36You know, that's a good point. I mean, our clients cover all those gamuts. You know, one thing, again, with production data, it's a valuable piece of information across an integrated oil company. Enterprise exploration, geologists exploration is of course petroleum engineering department, reservoir engineers that have to forecast production. It's really become a big tool also in the A&D world investment banking A&D world at oil companies, business development. And that's what I like about production data. Everybody finds a use and value out of it, Jason:13:23Right? And it seems everybody wants to know how long that well is going to last and where the next well is next to it. It's going to produce as much that really hard to find that information from anything other than production data. Ted:13:33And what's, you know, what's, what's recently happened and I was looking at right, or like writing a paper on this topic. But you know, right now, most of the think tank forecast for supply, they're all like redoing those and lowering them, you know, the Unconventionals. And we, when we started doing our forecast models, we realized that the horizontal Wells had to be looked at differently. And the decline rates on those, those Wells now are, what would I say, exceeding what we thought they would be. Ted:14:08We had this, you know, unconventional production had made perhaps a real the world with the real comfortable setting of endless oil supply and and you see the think tanks now readjusting those forecasts. So our model changed as well. We're looking at studies and how long Unconventionals are really going to produce and readjusting the EURs. And does that also have quite a bit to do with parent child relationships and how they're stacking Wells within the reservoir? It does, and right now that's what everybody's trying to figure out. That is really challenging looking at spacing, refracking spacing, how does another child affect the, the, the parent well and etc. What is the proper spacing that we try and provide the data to our clients to help them do that? Jason:15:04Right. And in some of those cases you said before with our header products that we have, that really has led to Delineating some of the production data with the validated well header. Can you explain a little bit more about how the validated well header helps understand different laterals and how that traces back to production? Ted:15:25Yeah. Yeah. And that's that's another key point, I think what was attractive to building production data here at TGS? You know, you go out and collect production data and for the most part, I mean, when you're getting public production data, the reality is that data is really coming in at a surface level. I mean, what does the state regulator care about? They just want to know how much did operator produce. So your severance, you're paying severance tax below the surface, they're not so much concerned about which zone is that coming from in which borehole? So here at TGS we have, we can leverage our validated well header dataset, which is our proprietary header where we've gone in, looked at the subsurface and identified missing boreholes. So we are in the process of tying our production data now to that validated header. So really moving production data down to the, to the, what we call the 12 digit API level. And that's really making a difference to our clients. Jason:16:39I know it's helped internally where we've gone used the perforation information. Ted:16:43That's right. Yup. Jason:16:45And actually track the perforations. And I'm not sure if you, you might've done this with this, some in your internship, Katie, where we looked at the perforated intervals on the Wells and then when we are doing our cross sections, we would actually see exactly where the perforations were and see where that oil was coming from. And that helps in a lot of situations in basins where you, you don't know a lot about the basin or you're going somewhere new and you're mapping and we'd see, you know, you'd see the Austin chalk and the Buddha and the Eagleford and you try to wonder, well, where exactly in those formations are they getting the oil from? Without those perforations that we'd got from Longbow, we couldn't truly track that back. We've been doing that more and more with the help from interns when you were here a few years ago and also with our newer interns to, to really try to understand that and then provide that on another level through R360 to start understanding where these Wells are actually producing from, which in some states they don't, they don't provide that information. Ted:17:42That's right. And that that really is a really neat project. I know for me and my team at the, and Ted talking about the production data, leveraging Jason and the geoscientists and the interpretation type work you do on your workstations where we can take our production, our perfs, you guys load it in, match it up with the LAS, correlate that production to the actual producing zone. It takes a while to do that, but we're doing that in projects going across different basins and it's really exciting. Jason:18:15No, it's been, it's been very valuable for us that in some of the test information that Longbow has also has in some states like Oklahoma and Texas, let's say, they don't have produced water for a lot of the production. So the only things that you can look back are some of the actual, that the test data that you have where you can find that water. And then a lot of these areas where you're running analytics on some of these Wells to see when they watered out or how much water they have per volume of oil. That's the only place you can get it. And then when you max that match that back to the perforated interval, you can really start understanding some more about those horizons and how much oil or how much oil you have left, but also how much water you're getting out, which is a huge issue right now with a lot of the unconventionals is water not only how much water you're putting in to stimulate if that's what you're doing, but how much formation water you're actually taking out and that could be a, that could be that the factor in having a well that's a good well or not good at all. Caroline:19:19So I know we've touched on production data and the well performance database that TGS offers, but TGS also offers other data like well logs, various types of well logs our validated well header that Jason just mentioned. Katie, I'm curious about your experience as a student getting data from TGS. Can you tell us a little bit of what that was like and how you use other well data with production data to help solve some of the, the issues you guys were running into? Katie:19:48I'm sure. Well, TGS was really helpful because like Jason said, if Jason and Ted said to the state, you don't have to provide good data to the public. So TGS' well logs, their production data was far superior to anything that I saw. So it definitely helped not just at school cause I use this product at UL but I also got to use it in our projects. So it made the uncertainties that were, we were curious about less uncertain. Right. Cause the subsurface is always uncertain. Caroline:20:26So to follow to build on that, Jason, how do you, how do you work more with well logs and production data together, especially when you're working with a group of young interns like Katie and her, her fellow interns Jason:20:39Well one of the things that we do in our group quite a bit is either look for for new areas or sort of redefine basins that have already had had exploration. So the main thing we do when we do that as we get as many well logs as we possibly can. So that's the, the LAS that we have for those areas. Working for TGS is nice because we have access to quite a bit of data. So we pull all those together and we start just doing cross-sections and fence diagrams and make picking our formation tops so that we have a real good general understanding of the basin. As we're doing that, we're also looking at the production data. So each one of those Wells is either a producer or not a producer or maybe it was just a stratigraphic exploration well. But the reason those Wells exist are to make somebody money. So hopefully they're all producers. Jason:21:32So we learned as much from a dry hole as we do from a hole that's not dry. That's where the production data comes in really handy cause we can see exactly how much oil they got out of that well when it was drilled, when it was plugged and abandoned. Some of the issues that might've gone on with it. So we can understand from looking at just some of the well logs themselves than the caliper per se, to see where you had the whole breakup and see where you might've had engineering issues with that well, where they might have crossed faults that might've caused to loss of production in certain areas. And we can tie that back using production to see exactly how these reservoirs work. And we can track that around better to see where explorationists, might need help delineating new fields or new areas. And that's where the seismic comes in with TGS to where we can try to get the seismic out to help limit some of these problems that were we might be seeing in some of the Wells. Caroline:22:30Out of curiosity I know that we offer a long range of historic production data. Recently we just acquired a company called Lasser that goes back far beyond the 1970s. As a geologist, would you say that having a larger dataset going back further in time is more beneficial for you to help solve problems? Jason:22:54Absolutely. So the one thing we've always ran into is not enough data, right? We always want more data. We want to see the complete picture of the entire basin. So having that data that goes farther back in time, that historic production data really helps because we have a lot of those well logs that are sort of historic historics our well logs and our Las don't stop at 1970 or earlier. The production data depending on state isn't necessarily at a strict cutoff of 1970 but that historic data really helps with that production to really start understanding how those wells were drilled. And like I said before exactly what was it producer and what wasn't producer and if it was producing, how long did it produce for? There's been lots of of technology advances that have really increased how much oil you can get out of the ground or gas you can get of the ground. Jason:23:45That's on a purely engineering basis and you can start to see that in the production data, but you can really start seeing that in some of the LAS data when you start looking at the curves and understanding some of the petrophysics behind the Wells. And not only that, you start understanding the basin. So when you look at some of these really old wells, a lot of them are really shallow just to sort of understand that's as far as they could drill to. That's where the technological limit was. But depending on the basin, some, some people in the forties and 50s had drilled all the way to basement. You really want those type of data points when you're understanding the entire basin. The deeper you understand the basin, the more history you can put into it. The more basin modeling you can do. If you can understand the basin from initial infill to present day and the erosion intervals that have been between there. We see that quite a bit in our base in temperature models, which is one of the products that we do that builds off of our LAS data. Caroline:24:43What other tools, interpretation tools do you use internally that TGS helps provide or provides to our clients? Jason:24:49Well firstly I mentioned the basin temperature models. That's one that we, we helped build and we provide to clients and that's a product where we look at the entire basin. We pick the tops in it from 2000 to 3000 Wells from the LAS. And then we do basin temperature modeling on that entire basin with grids and horizons, start understanding the the basin from completed from basement all the way up to the top and understanding the infill. We also provide other products, sort of worldwide called our facies map browser. And this is mainly offshore, but this is looking at sequence stratigraphy within offshore basins. Jason:25:29This one we also use well data and seismic data where we can and integrate the two of them to, to have a real good understanding and picture of the basin. So the geologists that use this data can jump right in to the basin and have a real good working knowledge of what's going on there. One thing in the industry, I've been in this industry for eight years now and I've seen lots of mergers and you know, lots of layoffs unfortunately with people, but groups shrink and grow all the time. And when they grow, people need to jump into new basins they've never been. So one thing that we provide with some of our well data products like the facies map browser and the basin temperature models easily help people easily get acclimated with basins they may have never worked. It's a, it's a real quick and easy way to understand the stratigraphy and understand some, some components of the basin you might not have thought about before. Jason:26:25Then we've been moving on with the basin temperature model is that the background into TOC models. So actually looking at total organic carbon within the same basin using the background of our basin temperature model and then working with core labs to really understand some of our vitrinite reflectance and core data points. So that's the new thing we're doing particularly in the Permian basin. Ted:26:48And I want to add another point on Lasser that Lasser acquisition, which was a, again, exciting for our team. Jason talked about the need for historical data. Sure. acquiring that data set. Now, the only way you could really replicate that public data is if you went to physically went to the individual railroad commission, district offices and loaded up a bunch of microfiche. So that data's digital. We've got it now. What's really neat is we're running it through our modern QA and QC processes. So adding data production volumes in Texas all the way back to the 30s, and then taking further, taking the lease level production data and allocating it to a well level. Nobody in industry is doing that right now from nobody from a vendor perspective. So that project that's ongoing and will be completed before the end of the year. Having historical production back to the 30s allocated to the well level, excited about that and proud of our team to get that done. Caroline:27:55Not to ask a silly question, but what is microfiche is that what you said? Ted:28:01I said microfiche, yeah. Jason:28:01You don't remember Microfiche? (Laughter) Caroline:28:02You're talking to a millennial. Jason:28:04I feel so old. Ted:28:06The point there is the data is not digital, it's manual, it's on microfilm. Microfiche it's lots and lots of hours of labor to recapture that data in database format. And now that we've got it, it's going to be real exciting. Jason:28:27My experience with microfiche was always in elementary school going to the library. So at the library they always had stacks of microfiche that had historical newspapers from the past and you can still find them and they're really, they're almost like little slides like you remember, do you remember what slides looked like? (Laughter) No, it's done. That's true. It's already 2020. [inaudible] There was a special microfiche reader to see them. And you flip through each one of them. But that's how they always documented historical papers. So we'd go back and have to do research projects and you'd have to go find your little microfiche from the library. And when you looked it up, you would slide through and it was like a little projector screen that read the fiche from like the little, little tiny film and scrolled through the little film. So it is almost like a negative Ted:29:17It's a picture of a document. So I'm not the only millennial in the room. So Katie, I'm gonna make a safe assumption that you did not know what that was? Katie:29:23Nope, no, I had no idea what that was, but I have seen it in movies. So thank you for that visual like connected the two for sure. Ted:29:31That's right. But that, that tells you how you know how- Caroline:29:37How hard to find it, how hard to find that data is. Ted:29:39That's right. There weren't computerized records back then, but we still need the data Caroline:29:44Absolutely. Katie:29:44So you've talked a lot about onshore, so do you offer the same kinds of products offshore as well or what do you, how does it go from onshore to offshore? Jason:29:58That's a good question, actually, because with TGS and with the amount of data that we have onshore as really dense area of log data per se, so we can do areas like the Permian, the Eagleford or the DJ basin and fill them in with 5,000 Wells and pick tops and all 5,000 of those Wells. And they all have temperature points. So we can do our base in temperature models there. Offshore, it gets a little bit more difficult because there are, the data's not so close together and offshore particularly say in the Gulf of Mexico, the geology gets a little more tricky, particularly with basin temperature models because you start dealing with more salt. You start dealing with just having the water to sediment differences that you'll- we understand pretty well, but the more well data you have, the more we can make those interpretive products. Jason:30:55So we have, sort of, different products offshore and like I mentioned before, we have the facies map browser is almost exclusively offshore because we can do that along mainly 2D lines, so long 2D lines that go over large areas and are- usually have a few wells connected to them in exploration areas. So the newest one of those is what we're trying to start now in Mexico and the Mexican side of the Gulf of Mexico where a few years ago we shot a really large 185,000 kilometer 2D survey called Gigante. So we interpreted that whole survey and we shot gravity and magnetics over it. So we actually have a gravity and magnetics model that we've built on that area that helps a lot in exploration, but we've also interpreted all the seismic to pick certain horizons. We would like to go a few steps further and actually understand your stratigraphic facies and your sequence stratigraphy that's in there. Jason:31:56And that's what we're, we're trying to do now with the Mexican side of the Gulf of Mexico. And it's a little bit easier there because there's less wells there and a lot of the operators that are moving in there since they opened up Mexico aren't there. So they don't have as big a knowledge base as they do in the U S Gulf of Mexico. And that big large knowledge base in the U S Gulf of Mexico from the operators that have been there for 40 or 50 years has really limited multi-client type interpretation studies. Because say the Exxons or the Shells or the Chevrons have been in these basins for so long, especially the Gulf of Mexico that they have the working knowledge of those basins and they train their employees on that pretty easily. So they don't necessarily need an outside company like TGS to sort of give them the boost or the the heads up or the, the first step to get into a basin. Jason:32:53Whereas in other basins around the world where we have facies, map browsers, we've had them for a while, we have new companies coming in and going more often. So they sort of like having that extra layer of knowledge that we can offer on shore. In the Gulf of Mexico though we did do a post-well analysis, which is just looking at specific wells and I think we have a little over a hundred now and they're either dry holes or or discoveries and they sort of show the stratigraphy they show why it was a dry hole or why was it a discovery. We match that up with seismic and certain areas so you can see the structures that were being drilled at the time. So we do have that. And then in the Mexico side of Mexico and the Gulf of Mexico, we have production data on both sides now. Jason:33:41So we actually have the contract with the Mexican government to provide not only the seismic but the well log data in Mexico, but also the production data in Mexico. On the U.S. Gulf, we have the contract to deliver log data. So companies that drill in the U.S. Gulf of Mexico, they actually send their log data to TGS. We hold it for the 26 month timeframe. And then we clean that data up. We provide our LAS plus package. We provide that back to the BOEM or BSCE, the government entity that sort of controls the Gulf of Mexico. And then we also provide that to any other company that would like to purchase it. So we're the - TGS is actually, we've had that contract for a little over 10 years now and we've just renewed it this year. Katie:34:34So like how much coverage do you have in the Gulf of Mexico? Data-Wise. Jason:34:38Data-wise? So all of it really. So with the, with the recent acquisition of spectrum, we now have 2D coverage that extends all the way from Florida to the Rio Grande Valley really. So we have 2D coverage that covers, there are, TGS is a seismic company. Our core seismic area has always sort of been 3D seismic anyway, has always sort of been the Mississippi Canyon, DeSoto Canyon, Atwater Valley area. We have lots of 3D seismic. We're currently shooting seismic there. We'll just finished up some new nodal surveys there and doing reprocessing. But we have 2D and 3D coverage across the whole area and well data we have all of it. We have every well that's ever been drilled in the Gulf of Mexico. Ted:35:27On the production data song for Gulf of Mexico. The data's really, really nice from that perspective. I mean every well is reported oil, gas and water, monthly production. Well tests are extensive in the Gulf of Mexico. Perhaps the federal government does a better job of reporting well test data, making sure operators are testing those Wells annually and semiannually and getting that data out to public. So you also get access to certain pressure data in there, you know, flowing tubing pressure, bottomhole pressure, et cetera. So that data sets we like working with that. And now on the Mexico side, you know, we've got full coverage of Mexico petroleum industry. There's about 21,000 Wells with production in Mexico. About 1100 of those are offshore and we have captured and calculated monthly production for all of those Wells. So that was a fun project. Learning to translate certain wellheader attributes from Spanish to English that was fun to do. Converting units of measurement down there from a, you know, average daily rates to total monthly production. Bottom line is that data's now standardized in our library monthly oil and barrels in Mexico, monthly gas and MCF water in barrels. And,looking at the data, there are world-class wells in Mexico, so I think the continued release of data from Mexico. Hopefully we'll stay on track there with the, the government releasing data. Like I said, there's there's been some really gigantic flow rates down there, particularly offshore and no reason to think there's not great opportunity there. Seismic Katie:37:36Where's your seismic that you just shot in Mexico. Where does the location lies? Jason:37:40So the, the 2D seismic that's there, the original Gigante is all offshore and covers the entire Mexican Gulf of Mexico 2D. So it covers everything and it even goes sort of around the horn of the Yucatan near Belize. So it covers everything sort of almost into the Caribbean. We've also been doing looking at reprocessing efforts to extend some of our, to extend the seismic onshore to offshore and the Sureste and Tampico areas. And then we're also looking at 3D programs as well. Katie:38:15Very nice. Jason:38:16So there's quite a bit there. And that's not the only place that we have seismic or well log data. So TGS is actually always, I always try to remind me, we have well log data worldwide. So we have data. Do you know Russia and Africa and Australia and Malaysia all over Europe. And all over South America as well. And seismic too. I sort of focus on Western hemisphere so I know a little bit more about that part, but that's still quite a quite a large area sometime. And we're we're, we're looking at wells and seismic all across, both North and South American. Ted:38:53Don't forget Canada. Jason:38:55And Canada too, we have quite a bit of seismic in Canada as well. Caroline:39:00Nice. So one question I have for the table, we know that as TGS is predominantly a seismic company, but we also offer well data. How does that, how does that really help our clients when we offer two very different and unique datasets together? Jason:39:19I think the biggest part of that is making a complete geologic picture for explorationists. So you need the seismic to really sort of understand areas where we don't have well data and that well data really helps the seismic become better. One of the good examples of that is in some of our reprocessing efforts we're doing offshore, we're incorporating as much well data as we can, particularly Sonic data so that we can really understand the velocity models. And really make sure that we can tie those velocity models when they come out and with our seismic comes out in depth that our wells tie perfectly with them. The more well data we have, the better our seismic is going to be at the end of the day. We've always tied a few Wells that we can here and there, but since TGS has so much well data, it's a real benefit to our clients to be able to use that in the seismic processing and in reprocessing as more wells come out. Caroline:40:20So I'm just curious, you know, we are now offering a new product in the well data group. That's our analytics ready LAS that basically allows us to offer even more data. How do you feel about the machine learning algorithms that we're using in forecasting or with well logs? How do you feel about using that as geologists, Katie and Jason? Jason:40:42So one of the things that we've noticed quite a bit with this is you get a really nice big picture and particularly with analytics ready, we like to call it just ARLAS AR-LAS is that that big picture of that first presentation you can get, particularly when it comes to velocity models in Sonic where you don't have seismic. So one of the great images, and I don't know if I can explain this well through through radio, but one of the great images that you can have is with regular well data you have lots of lots of holes. So we didn't drill every place we could and then every place we drilled through time, we didn't do every log we could do. So a lot of the well logs that we have, particularly on onshore might have one or two curves. They might have a resistivity and a gamma ray or some of the older ones just might have an SP curve. Jason:41:32What can start doing with AR or the analytic ready Las is incorporate sort of Sonics into all of those logs and start understanding where we have those deviations in Sonic across the whole area where it hasn't been drilled. So from a big picture, it really helps you understand how that would tie together where you might want to drill next or what might, what interesting features you wouldn't see where a well isn't drilled without having seismic. And if you have seismic then you can tie them both together as well to kind of have a better understanding of of your depth processing. Ted:42:13And I might add onto that AI question back on the production forecasting a challenge. So we're offering both methodologies now of course we have our, you know, our traditional hyperbolic curve fit type forecasting algorithms that work well and offering the physics based you know, probabilistic spread forecasting new. Your question is how do we think about that? It's like, how does the industry think about that? I know everybody's talking about it. Everyone's trying to figure it out. To me, getting a million forecast in a couple of seconds is impressive. Right? And getting that full spread on each, well a P 10 through a P 99 forecast right at your fingertips. It's powerful stuff. Caroline:43:07Yeah. I'd be really curious to see where machine learning and artificial intelligence takes TGS in the future with other types of derivative products that we end up discovering and producing and really making sure that we're getting these to the industry to reduce cycle time. So I think that's pretty cool. Jason:43:22Yeah, absolutely. Yeah, I think we're, we're already moving in that direction with filling in log curves and in the seismic side trying to understand different seismic bodies. So using machine learning and AI to serve as a tool to understand where salt is in a quicker, more timely fashion or to even start understanding easier ways to define horizons or define some amplitude attributes as well. Jason:43:49[To Katie] So you've seen our data and played with our data and hopefully in the future is you're, you know, experiencing your geology career, you'll get to use it much more. Ted:44:01I think she's just scratched the surface with our data, right. I know all that data. Jason:44:06You had the unique opportunity to use it to come into our -come into the company and see what it was like to have that much data at your fingertips. Can you tell us a little bit about how, what that was like and how, how that's different from then to school to now that you're, you're in the industry. Katie:44:24So I came into TGS knowing nothing, well, not knowing nothing, but you know, minimal. You think you, every time you start somewhere you like think you know something, but you really don't, which I've learned again third time. Ted:44:37Right? Katie:44:37So at TGS, I wouldn't say it was just, I learned how to work with all this data, which was overwhelming at first. It was like I learned how to, I don't know, act, not just like socially in an office, right? But I also learned like what's important, what's not important. It's easy to get bogged down in the details when you go from zero to 100 real quick. Caroline:45:03So you've really had a unique perspective. Especially compared to a lot of us at TGS, you started off in an internship with us getting into the data and learning the data, applying the data. Right. And then I believe maybe you've even used it in your thesis. Katie:45:20Right. Caroline:45:20And now that you're in the industry, what has that looked like for you? Ted:45:26How about, how about how do you access data being an industry now? Katie:45:31When I've looked at data, it tells me, it makes me feel comfortable. It clears up uncertainties.. It's not telling me what's going on, but at least I'd like have more of a general idea. So when I look at these large amounts of data that I get for a project, let's say like I did in grad school, it's okay, I have this data. What does the data tell me? Does it tell me if it's pinching out? Does it tell me if it's, you know, this big chunk or maybe the depositional environment. That's what I looked at a lot in well logs the petrophysics. Jason:46:08No, it's understandable. You get thrown a lot of data in these situations and it's how you put that together, how you can efficiently use it. And that's something that we're always trying to make easier for people. It helps in a lot of situations, particularly in, in super major type of companies or in a lot of different companies, even smaller companies that they have geo techs that efficiently use our data before they give it to you. Right? So a lot of times you never, you'll never get to see the first part of, you know, where did this data come from because it all just ends up on your desktop. Right? Katie:46:42Right. So like I, what I liked about my experience I guess at TGS is I saw the beginnings, right? What a geotech would put it in. So I like got to see that visual fresh or put my own spin on it when we were using Longbow. So making those bubble plots or looking at URs and decline curves. I don't have, I don't, I haven't gotten that experience yet, but I'm a Guppy. Caroline:47:10So it was like you were getting access to data sets such as the, you know, the EURs and the forecasting database that you probably didn't necessarily have access to while you were working on your masters. Katie:47:21Right. And didn't know about until it came to TGS. Ted:47:26And the ability to build that project from scratch. I imagine a lot of times now in industry, you walk in and sit down and there are gigantic projects already existing and workflows established as opposed to like starting at the beginning. Katie:47:46Right. Which is overwhelming. Like I remember Jason was like, Hey, y'all are going to map from Mississippi, Louisiana and Texas. That was very overwhelming. Now I just, you know, you get a project and it, someone's already, most of the time, I don't know picked through it. So you don't, it's not very fresh. Jason:48:09But now you're not afraid of the deep end of the pool. Katie:48:10I don't know about that... Jason:48:10Right. We threw you right in the deep end and I, you can swim. You're ready to go. Katie:48:18Oh no. I'm still learning. Jason:48:18Well that's good. Never wanna stop learning. Ted:48:22We're all still learning. Katie:48:22Right. But I'm really still learning. As a new worker bee. Jason:48:30So Katie, is there anything we haven't seen you in a little while? I know that you're, you're in Louisiana now. Is there anything that you want to ask us that you're interested in from a, from your perspective after you've graduated and are now moving onto bigger and better things that might help you in the future? Katie:48:48Maybe not something that would- maybe wouldn't help me in the future, but also help other people that are looking for jobs. Is, are y'all looking for employment? Like looking to employ anyone or what does that look like? It sounds like you're doing a lot of work. So do you have people to fill these positions or are you, how does that go for y'all? Do you even know? Jason:49:10Well, that's one of those great HR questions where, you know, we're always, we're always just busy enough to need new people. (Laughter) Caroline:49:20And I think with, you know, new departments that were growing especially new datasets like Ted is talking about Mexico and Canada, I feel like it really helps to position us to grow, you know, as a company as a whole. So opportunities are always always coming up. Yeah. Jason:49:36I know particularly with our internship program, we're always looking for, you know, young, exciting new talent that can, that can come in and help us out. But also like you did learn about data from sort of the bottom up and take that knowledge base to other companies. So we don't only like training people to come and stay with us or we're perfectly happy bringing in interns and having them go out in the world and and learn something from us that they can bring somewhere else. Katie:50:06Oh sorry. I would say that that's why I like had not, I think that working at TGS was nice for others to see cause they knew that I had experience I guess with production data, which is a cool talking point I think. Caroline:50:22And just to build off of that, Ted has done a really great job building this new initiative, which is getting our well performance data in the universities to work with people like you, Katie, while you were getting your masters to make sure that we're able to provide data to other other programs and get geologists or young geologists access to data sets that they wouldn't have or wouldn't be familiar with whenever they're entering the workforce. Ted:50:48That's right. So, you know, we're happy to donate donate our products, donate production data and Longbow to the universities. As you know, at ULL they brought it into the geoscience and engineering groups. And now we're sitting on the, what the 20 workstations in the lab and part of the curriculum. So it's exciting at the same time, giving the students access to these data products learning actual, you know, working product tools. When they do get hired and hit the, hit the workforce, they're ahead of the game and ready to go. Now, from my selfish perspective, it helps to get feedback and make the products better. So it's a win win for both. Caroline:51:37Well, thanks everyone for coming out today and having this conversation, you know, hanging out, covering a lot of really awesome topics, kind of, you know, exploring where TGS is headed next, where we've been, where we're going. Katie, you know, especially thanks to you for coming all the way from New Orleans to sit with us and kind of give us your insight and your opinions and let us know how it's, how the journey has been for you. So thanks, Jason. Thanks Ted looking forward to the next, the next episode. Katie:52:01Thank you for having me. Jason:52:03Yeah, thanks Katie, it's been great Ted:52:04Thank you.

I explain why exactly it is important to create a consistent result with your company. It gives the customer peace of mind. I will explain how exactly to achieve this goal within your company.My first job out of high school was working at a casino. I needed no experience and they taught me the ropes of how to be an employee. How exactly the casino achieved that was a clear manual giving to me on the company as a whole, a handbook explaining exactly what I would be doing in my role. If there were any issues that would arise, how they should be dealt with and how it should be moved up the chain of management. In short, they taught me exactly what my job was and exactly how to do it. There was no room was creative thought or interpretation in that manual. It was just, this is how you do this. Please do these steps every time. This created a consistent and reliable result with the customer. They knew how they were going to be approached and served.The Casino hiring me, someone with no experience and only a high school education was not an act of pity, or the hiring manager did not see something special in me other than the other candidates. Maybe there was a bit of familiarity because I had some family working at the casino at the time. However, they hired me, because they knew they were not hiring for the extraordinary. The needed someone that had the least amount of skill that they could train for a consistent result. As a matter of fact, this is every single casino's mode of operation. I will share this article clip I took from the Boston Globe, although the Globes intention was to show that the Casino brought some much-needed employment to some people that were in dire need. I saw something completely different, I read between the lines and it helped give me insight into the types of people they target for their company. “Half of the new employees at Plainridge Park Casino, the state’s first casino, were unemployed or working part-time when they were hired, a new survey has found. The two-year survey, conducted by the UMass Donahue Institute, also found that 40 percent of new hires at the Plainville slots parlor, which opened in June 2015, said they “needed work” at the time. More than 86 percent had no casino experience before they were hired, researchers found. “One of the most important positive impacts of expanded gambling is increased employment,” said Rachel Volberg, principal investigator of a group studying the social and economic impacts of gambling in Massachusetts.” –Boston Globe.Right there in the quote, you can see it. Half of the new employees at Plainridge Park Casino were unemployed or part-time employed and 86 percent had no casino experience at all. By specifically targeting someone like this they can train them to do their job, exactly how it is needed. Someone that is extraordinary is not needed to deliver what they see as consistent service. Someone that is able to do what exactly is expected of them every time. By building a business off of staff that is not extraordinary, you are not relying on that extraordinary, you are relying on someone who can just do their job. This goes for all levels of businesses, including Dr. Offices, Engineers, Lawyers, and fast food restaurants. Focus on hiring the lowest common denominator, someone who is able to deliver consistent results, time after time, no matter which employee you are dealing with.Thanks-Jason

Stefan returns with Rock Capital, and his guest this week is JASON from The Great Metal Stand Off podcast! Thanks Jason for editing this episode too! Recorded 25 June 2019. Intro/Outro - "Pinnacle of Neglect" by Escarion Stefan's recent appearance on Jason's podcast that put AC/DC's Back in Black up against Motorhead's Ace of Spades can be found here: https://omny.fm/shows/the-great-metal-standoff/episode-3-ac-dc-vs-motorhead Rock Capital is the best of rock and roll culture. Each episode, your host Stefan Bradley chats with a guest about the rock news, events and releases of the week, and takes a deep dive into how music becomes part of a person. The show is recorded in Australia's rock capital, Melbourne. #RockCapital   Facebook: https://www.facebook.com/RockCapitalPod Twitter: https://twitter.com/RockCapitalPod iTunes: https://itunes.apple.com/au/podcast/rock-capital/id1444992565?mt=2 Spotify: https://open.spotify.com/show/4Vk34pqhZZcZcbypxFylat Google Podcasts: https://tinyurl.com/y8y4pbfy

Most recruitment leaders I speak to just want their recruiters to pick up the phone. But with so much data, systems, and an apparent lack of process, over 150+ distractions a day, the phone is often the last thing a recruiter is likely to use. Then add to that recruitment marketers supposedly needing to create blogs and websites to attract candidates, and needing recruiters’ insights to drive this content, the role of the 360 recruiter may now be 720! Automating the Candidate Attraction Process Content is a great word if you’re in marketing, but a dirty word if you are a recruiter. It can cause conflict between marketers and their recruiters – marketers need it, recruiters have no time for it. I’m joined by Jason from Herefish. This podcast will give you ideas on how to tackle: client and candidate loyalty, which is at an all time low recruiters who are saturated with systems, but need to sell more how to get the concept of inbound sales easily and fully embedded into recruitment to “make the pain go away” and get the right candidates and clients engaged and “buying” We talked about: What is a recruitment automation tool? There’s a lot of talk about AI How recruiters can combat this nasty stat: Only 24% of sales emails are opened. How can you generate “inbound sales” as a recruiter when you have 1000s of candidates on your database? How can automated recruiting and content enable you to make more phone calls? How can you get candidates to show their faces? With 30% of Google searches being job-related, how can recruiters genuinely cope with this volume of data? Content curation v content creation – what’s best? What’s the difference between a cold and a warm call? How can recruiters generate more warm calls? And once they have generated a warm lead, how quickly should they follow up? Where does the marketer fit into this model? What can recruiters actually say on the first call? We talked about my “dig up stupid” model for recruitment data. It’s crucial that the data that recruiters are collecting is used by marketers to generate warm leads, not simply stored on a recruitment CRM ready for the next GDPR purge. Read more about how we work with recruitment leaders and marketers to generate ROI from recruitment marketing with our recruitment marketing mentoring and training courses. Thanks Jason from Herefish for being such great guest on my Recruitment Leaders’ Podcast.

How often do you get complaints from the inside sales team about the outside sales team, and vice versa? “I can’t…I didn’t know...” Every business experiences the challenge of what a salesperson says and actually happens. It’s a constant struggle to make sure the sales team correctly relays what’s going to be done and the team accurately fulfills what the salesperson sells. How can you bridge the gap between inside and outside sales teams? Today, I am talking with Jennifer Stoops, senior vice president at Park Avenue Properties. She shares how external and internal sales teams can work together effectively. After all, they’re on the same team working toward the same goal. Work together, instead of separately! You'll Learn... [04:55] Definition and difference between inside and outside sales. [06:22] Three Cs: Collaboration, contribution, and communication. [08:49] Find a good personality fit for property management. [14:09] Red flags to watch out for during hiring process. [16:50] Align goals to facilitate and mitigate hatred, animosity, and frustration. [22:06] Involve property manager for transparency and transition with sales process. [24:45] Metrics to Measure: New doors and retention. [27:40] Client and Customer Retention: Change how you sell to them to build a long-term relationship. [28:20] Park Avenue Properties plans to move to one system, but now uses Knack, an internally produced business development tool. [31:00] Gamify sources of motivation (recognition or money); make a grueling job fun. [35:30] Seek buy in and feedback from clients; what problem can you solve for them? Tweetables Three Cs: Collaboration, contribution, and communication. Metrics to Measure: New doors and retention. A property manager is conflict resolution all the time. Involve property manager for transparency and transition with sales process. Resources Park Avenue Properties Jennifer Stoops’ Email Address Jennifer Stoops’ Phone Number: 704-334-2626 NARPM Zoom Zoho Klipfolio GatherKudos DoorGrow Website Score Quiz DoorGrowClub Facebook Group DoorGrowLive Transcript Jennifer: There is an integration of the property manager pretty early on because otherwise, business development has established this great relationship in the beginning, promised the world, and in comes the property manager who's like, “I'm sorry, your property has been on the market now for 30 days, but we're going to have to lower the rate.” Jason: Welcome, DoorGrow Hackers, to The DoorGrowShow. If you are a property management entrepreneur that wants to add doors and expand your rent roll, and you are interested in growing your business and life, and you are open to doing things a bit differently, then you are a DoorGrow Hacker. At DoorGrow, we are on a mission to grow property management businesses and their owners. We want to transform the industry, eliminate the BS, build awareness, expand the market, and help the best property managers win. If you enjoy this episode, do me a favor. Open up iTunes, find The DoorGrowShow, subscribe, and then give us a real review. Thank you for helping us with that vision. I'm your host, property management growth hacker Jason Hull, the founder of OpenPotion, GatherKudos, ThunderLocal and of course DoorGrow. Now, let's get into the show. Today's episode, I am hanging out with a bubbly, fantastic, wonderful lady named Jennifer Stoops. Jennifer, welcome to the show. Jennifer: Hi Jason. Thank you for having me. I appreciate the invite. Jason: It’s great to have you here. I'm sure we're going to go off on some tangents here because that's just how you and I talk. We're going to be talking about bridging the gap between inside and outside sales. Jennifer is part of a company called Park Avenue Properties and those watching this instead of listening, can see this big sign behind her. Jennifer, tell everybody a bit about who Jennifer is and give us a little bit of back story on you. Jennifer: Interestingly enough, when I moved to North Carolina in early 2007, I interviewed with John Bradford. I just got my real estate license here in North Carolina and interviewed with John in March of 2007. It is the only job I have had since I lived in North Carolina. I actually graduated with a four-year degree. I'm from Buffalo, New York. I graduated with a four-year degree and I went to work at a dental practice of all things. I had no idea that I even remotely wanted to get into the dental field but she was looking for a business manager. My degree was in business and communications. I put myself through school so I couldn't go for my MBA right away. It was just too costly at the time. After working in this pediatric dental office for about six months, the dentist sat me down and she said, “Would you consider going back to school?” and I was like, “Well sure, for what?” and she said, “We'd like for you to be a hygienist with us,” and she said, “Your personality is better with the patients than doing your insurance stuff,” and I said, “Sure.” I am a retired dental hygienist turned property manager, long story short. I’ve always had an interest in real estate but coming from Buffalo, New York, it was not a terribly lucrative field there. Nobody was moving to Buffalo, they're all moving out and I ended up doing the same. I started here as the first property manager. I've been here almost 12 years. I just worked my way up. Jason: When you started there, how many doors did the company manage? Jennifer: At that time, probably 30-ish. John and his aunt were working at the company at that time. She did the books. She was also licensed. John had actually gotten his real estate license on the side. He was a sales executive at IBM. The 30-ish properties we were managing were a combination of his and business colleagues. He came from IBM and ExxonMobil background. It was a combination of those folks and we've just grown from there. Jason: Where are you guys at now? Give people a little bit of perspective. Jennifer: We are currently at just about 1400 doors. Jason: You guys are one of the rare ones that have broken that thousand door threshold. That’s a pretty large outfit that you guys have got going on. My understanding is, John basically lets you run this thing now. Jennifer: Yes, that’s true. It’s probably been about four years actually since he’s been, as he said, at the wheel. It’s been about that long. Jason: One of the challenges that you've seen over the years is this difference between outside and inside sales. Maybe you could explain to those listening that may not be clear on what your definition is of those two things, but what are those and what sort of challenge exist there? Jennifer: In property management outside and inside sales, I think everybody at least has, —whether it's your property manager or otherwise—in our organization, if we’re going to about ours, our outside sales would be business development folks. Those that are calling on owners, potentially visiting the properties. Inside sales are our property managers really. That's the inside counterpart. Previously, before we had grown to where we are today, I would have been considered outside sales as a property manager and we had some support team that would help be sort of inside sales. But in our world today, it's our business development folks and then our property managers internally. Jason: Got it. What is the challenge that you’ve noticed? This is a challenge I think every business has experienced, the difference between what the salesperson is saying and what ends up actually happening. This is a constant struggle in any business, making sure that the sales team is correctly relaying what is actually going to be done and the team actually fulfilling accurately on what the salesperson is selling. Jennifer: Absolutely. I look at it like there's three Cs. There's collaboration, contribution, and communication. Of course, communication being the key to everything. Honestly, we've recognized you have to have all three of those to make it work right. We had even fallen into the trap and it really hasn't been that long that we've been in a mode where we’re weighing this in a little bit better. Internal complaint is always the same. “I cannot get the rent rate that business development promised. I can't honor the contract the way business development wrote it. I didn't know they agreed to these terms and now it’s special circumstances. Now I have to try to go manage. I now have to relay to the owner that they have to do these things to make a property rent-ready.” That would frustrate the internal team. The external team was, go close the deal, get contracts signed, turn it over to the internal team, and move on. There was no further engagement between the two. There was not a lot of collaboration. There was not a lot of communication leading up to the execution of the contract, the terms, the rental rate. We decided we had to change that. That has helped tremendously. We look at it like our complementary roles now. Business development outside has a counterpart inside which is really your property manager. When our business development team is signing on a new property, they are signing it to a property manager internally. You're talking to that homeowner for the first time, so you know if somebody is a little bit more just very, very business. You can probably turn them over to somebody internally that has very similar personalities with multiple property managers here. You may have somebody that's a brand new investor and needs a little bit more hand-holding. You might want to put them in touch with one of the more deliberate, or hand-holding, or soft-spoken individuals internally. The big E person can read that, but you have to get to know your internal team and that doesn't necessarily mean being in the office. There's a lot of firms, including ours, a lot of firms today that have grown. You've got maybe one main office and business development people in various markets, but you have Zoom. We were doing that right now, so you can get to know somebody, learn about them, and really feel connected to them as a teammate utilizing things like technology and stuff like that as well. Jason: What are things that you do as a company then to really make sure that the communication is there, that the collaboration is there, that contribution is focused on? I guess at the foundation, it would start with the right team members. What are some mechanisms that you put in place? How do you identify whether somebody's going to really be a good fit on the property management side, or on the outside sales, or the BDM side? Jennifer: A lot of it has to do with personality. Really, you can ask folks, too. There’s a lot of folks that'll tell you upfront, “I have no business being a forefront in sales. I prefer to be in the background.” Salespeople are historically not ultra-organized. They tend to be very chatty, very social, and folks that are more on the organized side tend to not want to be in sales roles. They feel that it can be very disorganized and they don't enjoy that. We learned that with folks around here. When we have team members, oftentimes too when you're trying to figure out their appropriate roles, you can determine good people when you interview them. We just said the other day, too, we should do this more at the interview process, but we do tend to do it afterwards. We've done some of the shortened versions like the personality profile testing, things like that. It just sort of get engaged. More often than not, people are usually asked about. They'll tell you upfront. But you're right, it is very important to have the right people on the right team. Jason: Yeah. I use a lot of assessments because I'm a nerd when I'm hiring, because I don't want to just go off of my gut. I want something that I can look at that helps me make things real clear. Jennifer: It’s probably much smarter to do it that way. A lot less harder. Jason: I love the idea of just simply asking people. One of my favorite things to ask when interviewing candidates to work at DoorGrow is to simply ask them what they most love doing and what really drains them. A lot of people listening are probably thinking, “Well, nobody's going to be honest. They're just going to say whatever the job is,” so the way that I usually phrase this is I’ll just say I’ll be honest and disclose first like what makes me uncomfortable, what I'm not good at, what drains me, the stuff that makes me feel alive, and that I love doing. I’ll just transparently share that and then I’ll say all these things that I dislike, that's why all these different people on my team have a job. That’s why they're there, because I need them for those roles to support me. Then I’ll ask them, “What drains you?” I usually preface it by just saying, “There's lots of different things that we do in this company,” which is always true. “There's so many different things you could be doing and I know that if I have you do the things you love most, that you are naturally going to do a great job at it, because that is just what you're inclined to do. I’ll never have to motivate you to do it. I won't have to follow-up to make sure you're doing it. You’re just going to do it because you love doing that. I want to make sure I get really clear on what you love because I want this job to be something you love. Tell me what you love and what drains you,” and I usually get a pretty honest answer. Most of the time, they're really honest. I'm surprised how honest they are once I preface all of that, at the things they'll tell me that drain them that they don't like. Sometimes it’s stuff that's in the job description. I go, “Okay, this is maybe not a good fit for that person.” Jennifer: One of the things that I do, like you, you're trying to get honest answers, is I'll ask, “What do you like to do in your spare time?” That can tell you a lot about a person and it’s sort of an ending question to the interview because to your point, you're usually told what you want hear as it pertains to the job description and whatnot. And exactly, we don't want people to take a role that they will not enjoy at the end of the day. It's hard to describe every single thing in any of our roles. In property management, my gosh, there's so many moving parts. But you learn very quickly when you ask somebody, “What do you enjoy doing in your spare time?” If somebody says, “I enjoy quiet time. I enjoy reading. I enjoy time by myself,” that's probably not going to be your salesperson. Jason: Probably inside. Jennifer: Right. Those that are like, “I belong to a charity organization. I'm on a kickball league. I volunteer at this and I sing in a choir,” whatever, that's probably more on your outside team. Jason: Yeah, it makes sense. I like that. That’s clever, asking what they do in their spare time. I think also when you ask just about their daily life and what they do in their spare time, they also reveal some of their propensities towards either organization, or towards maybe things that are more driven activities, which might be more outside sales. They’re more driven towards activities. I think that's clever. What are some big red flags to somebody that’s just a really bad fit for outside sales or might not be good at communication, contribution, or collaboration? Jennifer: For outside sales, it is the folks that are, “I prefer to work by myself. I prefer to work independently. I don't like to talk on the phone.” They get nervous with having to speak to customers. There are certain little things that’ll come out when you learn that because this is development. In any organization, there's a lot of not only talking to the customer but branding whatever company it is. Maybe you and I were both at the same conference. You're out there, I'm there branding Park Avenue as an attendee, but still representing the brand as you are for yours. When people are not necessarily wanting to be in a social situation or things like that, that's going to be a problem. Those are red flags. Jason: What about red flags on the inside side? You're looking for a candidate for the inside that you want them to be a property manager, what are some things to say, “This person's not going to be able to handle this. They’re not going to last in this role,” because that can be a challenging role, dealing with all the maintenance stuff, dealing with upset tenants. It takes a fairly resilient person, I would imagine, to deal with that. Jennifer: Yeah, it’s that conflict resolution. If people tell you, “I don't enjoy conflict. I struggle with conflict,” that's a big one because a property manager is conflict resolution all the time. You don't need for it to be, but you're a middle man between an owner and a tenant, so you have to. Or if they give you the, “I know the hours are 9-6, but if I left a little early on these days a week...,” or I've had folks say, “Is this job always in the office? Because I don't enjoy being in an office all day every day,” that's like, “Yeah, it kind of is.” That may be a candidate for outside sales, but you still have conflict resolution even in outside sales because that goes back to the collaboration that we've learned. I think business development in outside sales didn't normally have to deal with that. Really, the conflict was coming from the disconnect between inside and outside. But business development folks or outside sales were kind of [...] and the conflict resolution and all the other problem-solving things were coming from the inside team. That was creating the disconnect between the two teams. We're all on the same side, so we had to figure out how to go fix that. Jason: Yeah. Then in tech companies, where you had the sales team and what they would sell, and then you'd have the fulfillment side would hate the sales team. There is this animosity that was tangible inside the companies I would see, in which the billing department, or the fulfillment department, or whatever, were like, “The sales guys are always selling stuff. They said it wrong. They’re not doing it right,” and there's this frustration. How do you facilitate this bridge between the two to mitigate that? Let’s say you got the right people in place. How do you ensure that there's a really good understanding on both sides of what their capabilities are and what's accurate? Jennifer: We actually started to align the goals. Business development roles have a tendency to operate on bonus structure. Obviously, it's sales. Its target, its bonuses, its goals. We’ve recognized that even though the folks internal are generally W2-based salary employees. There is a way to align that to where they win together, they lose together, a shoulder-to-shoulder approach. What we had done was we created transparency. We aligned the goals. The goal for the entire organization is new business and retaining business. Previously, we would run into issues where business development would close the deal, turn it over, move on. Now, the way that we have it structured, they get a portion of their bonus structure at the execution of the agreement, but the balance of it doesn't happen until the property is rented for the first time. It forces the two to stay engaged. We've created a clear path of collaboration between the two as far as, business development will make the call, they may negotiate some of the terms, but the contract which wasn't done this way previously, will actually be sent out now by the property manager. Not that we're trying to put more work on the property manager’s [...], document signed doesn't take that long, but it forces the two of them to talk about the terms that were agreed to with the homeowner. Prior to the contract given going out, the collaboration on the rental rate happens. An inspection of the property happens, so the two of them are looking at the inspection to come to terms with what the owner may need to do to the property to make it rent-ready. Previously, all of those things were done by BD in advance. Once everything was executed and a rent rate was given, the BD person was not normally telling an owner what needs to be done to prep the property. Now all a sudden, the property manager is in the picture. They receive a new contract, now they're looking at the terms going, “This is not something I normally do, so now I have to go to [...] for this owner,” or whatever the special circumstances are that they now have to go figure out how to manage. “Gosh, I don't think we can get this rent rate.” So we made it to where they win together, they lose together. They're all watching the same metrics now as it pertains to that. They both have a collaboration and a bonus structure tied to it. Jason: Yeah, because one of the big challenge is if you get a closer on your team, they can close deals, and you put them in a position that it's simply about getting a deal on and not the longevity of that relationship with the client or the customer, they're going to delegate the deals. They’ll still close one and they'll move on to the next one. Those might not be a good fit for the business. They might not be a good fit for the team. They're less inclined to make sure that what the message that they're sharing is accurate. They're far less inclined to make sure that they have really good communication with the fulfillment side of the business, to know what can be done and that sort of thing, because their financial reward isn't connected to that. I love that and I love basically what you're saying. It sounds like you’ve created a much more gradual transition from one department to another. A lot of people view it as you're sales, and then there's this clear cut-off, and then boom, you're with other people. Jennifer: Owners don’t like that either. That's right and the client didn't like that. Yes, it is a more gradual approach now where there's an integration of the property manager pretty early on because otherwise, business development has established this great relationship in the beginning, promised the world, and in comes the property manager who's like, “I'm sorry, your property has been on the market now for 30 days, but we're going to have to lower the rate,” and that then sets the tone. Now, business development’s getting a phone call from said owner to go, “Wait a minute, you told me I could get this and now this person that is managing my property is telling me we can't get that,” and it makes everybody go backwards. It's a much slower process for turning it over so that the homeowner doesn't feel like it’s either a bait and switch, or that they're just left at the altar when business development moves on. Jason: I imagine other property managers that are listening or property management business owners listening to this, they could probably start to implement some of this even in their companies that are smaller, simply by getting the property manager involved earlier on with the person that's doing the sales. A lot of times, that's the business owner. But if they have managers, it might be wise for them to start transitioning as soon as possible to somebody else. I think what that also does is it frees up the BDM. There's a lot of work that the property manager can help facilitate in building that relationship and in onboarding the client. I think that helps the sales process. It helps transition them into just being a client and going into that delivery or fulfillment stage of business, which is going to free up time for the BDM to spend more time selling, I would imagine. Jennifer: Yes and we’ve created transparency, too. We’ve used technology besides doing consistent touch points. Right now, I had gotten back engaged in doing a lot of the BD. I'm generally here with most of the team. We meet regularly to talk about the CRM because everybody can see our customer care team takes telephone calls, puts the lead into the CRM, everybody gets alerted. They know on the rotation which property manager it's going to get assigned to. The property manager knows there's something coming down the pipeline. They can see whether it's me or anybody else doing the business development side of it, where they are in the transaction, has contact been made, where are we in the process. Once it gets to a certain point where the owner is ready for a contract, we will go ahead and then collaborate. “Let's look at the rental comps together. What else do you have available in the neighborhood currently that we're managing? Are we competing against something else?” So there's a collaboration. We also have transparency not only in the CRM and to know where we are with the leads, but we got to make it fun. This is a very thankless job, it's a very hard job, there's a lot of moving parts that everybody has to deal with every day. We have actually used technology that talks to our CRM which is an internal one that we have and then our property management software. It’s a tool called Klipfolio. It’s awesome because it makes graphs and things like that. If we say, “The target for Team Liberty is 10 new doors this month,” then every time something new comes in, they close it out in the CRM, and they mark it a closed deal, their graph changes. Both internal and external can see where they are in their target to go get as it pertains to new doors and retention. Those are two metrics that internal and external teams are both responsible for. It’s helping with retention. Everybody in the organization needs to help with retention and new growth. Those two metrics in particular are a collaboration between the two teams. Jason: Absolutely. It’s really important in business to focus on the entire life cycle and the lifetime value in extending that, rather than just on sales and closing deals. What ends up happening on companies that just focus on closing a deal on sales is that fulfillment on all of those companies tends to take a backseat, tends to start to suffer and struggle because their focus is just on getting revenue in. If the goal needs to be on revenue as a whole in aggregate, lifetime value, building up the longevity of these contracts, keeping clients on, the number one prospect that most businesses have is their existing customer. Jennifer: That's exactly right. Jason: We’re always stoked on getting new ones which is exciting, but we want to make sure that we keep one. There's no point in getting on a new deal if you lose one. Jennifer: Right. I think every property management firm across the country for the most part, several that I've talked to over the last few months, I know for us last year was our biggest one but for the last couple years, have experienced attrition due to sales. The sales market has come back. To your point, the internal customers that you already have, if somebody says, “Hey, when my tenant move out, I'd like to go ahead and sell the property,” why not try to retain that business and now send something out to all of your homeowner's letting them know, “Hey, we've got a property that another one of our clients is looking to sell. Is anybody interested in buying it?” I'm sort of talking about it at a 30,000 feet view. That's something that we went ahead and implemented where we’re periodically sending a letter out to all of our owners. It’s an email format but it's not just an email. It looks like it’s a little letter that goes out and just letting them know, “Hey, if you want to buy more, the market is good for that. If you're interested in selling, let us know because we have others that are interested in buying.” That's still a door safe. It’s another sale all over again. That’s something that's also very important. That’s why retention is something that had to not only be tracked internally. Business development was a little bit surprised when we were saying, “Look, you have to help with retention too,” but you do because internally, they may need some help in trying to convince person X as to why this particular property is good. The messaging has to be the same too about the firm. What is it we are selling? What is our firm [...]? What sets us apart? We need to have an aligned message on that. Jason: Yeah. The way in which I found that for my own business and for the clients that I coach in sales, one of the number one things that impacts with client and customer retention is just how they're sold in the beginning. It changes how you sell if you're selling for the long term. It changes how you build and create that relationship and if that relationship is built well in the beginning, the lifetime value and the chances that they're going to stay with you longer is far more likely than if you just get the win and close the deal, and move on. That changes how that happens. I've a couple of questions. One, what CRM do you guys use? Do you have a sales CRM? And then you have your customer portal and back office that you're keeping track of. Are those separate or are you trying to do everything in one system? Jennifer: No. We're probably going to move to one system. Today, have we actually use something that we actually created internally, it’s a software called KNACK. We developed that to be our business development tool but also attracts a bunch of our other metrics and things. We have multiple tabs in it. We actually changed the name to it. We call it Grand Central Station in our office here. It tracks our retention. It tracks all of the metrics that our property management teams and our business development team, those that they have to watch together. Then of course internally with respect to maintenance and work orders. Even internally, they're still doing sales. It’s a different kind of sales. Retention is sales. Keeping a homeowner happy is still sales. Tenant retention is sales. It’s just a different kind than the initial close of a deal. Even internally, the system is tracking lease renewals, it’s tracking tenant retention, it’s tracking how quickly we’re doing maintenance work orders because there is a direct correlation to how quickly even normal regular maintenance gets handled and tenants staying longer in the property. Maintenance is the number one reason tenants leave. We have a system that we developed internally. Zoho actually is another tool that we use but it works more with our emails right now. Interestingly enough, they have a ton of tools that can be used. I think we may be moving in that direction . But today, we use KNACK and then we use this Klipfolio. Klipfolio is what actually creates the fun stuff. It creates the pie charts and the graphs, so everybody can see. Jason: It’s more of a dashboard. Jennifer: Yeah. That’s exactly what it is. It’s our dashboard. It shows everybody where we’re at. Jason: You've got your own system for keeping track of some of your metrics and tracking data. You've got this thing that will take the data and print it in pretty charts so the team can see a scoreboard so they know whether they're winning or losing. Then you also have your back office, I would imagine, for accounting, keeping track of properties, and all of that that you do. I want people to be clear that you weren't just doing all of this in one magical unicorn system. Jennifer: No. It takes a lot to put it all together. Jason: The other thing I wanted to point out is, you talked about kind of gamifying this for your team. I think it's important for people listening to recognize that these two personality types that we’re really describing here that both need each other and help each other, that can work together, have very different motivators. I think as entrepreneurs, one of the big mistakes that we make a lot of times—I was talking with clients this morning about this—we’re very money driven. We’re very money-motivated. That’s a reward that we'd like to get. We mistakenly assume that everybody on our team are money-motivated, or economically- or financially-driven. It usually is not the case. Most people are the opposite but outside sales people, BDMs, they are usually the good ones, are money-motivated. They’re economically-driven. Financial rewards and bonuses could work for them but then you have this other side and they're not. I find that when people are not economically- or financially-motivated, they are recognition-motivated. They want to be recognized. They want to be seen winning. They want to feel like they've contributed. They want to feel like a winner. That’s a very different sort of situation. I think it's important as business owners to understand that if you're going to gamify this, to not just make it monetary rewards. I see it all the time. Somebody’s like, “We can start a reputation game in our company and we'll just give everybody a financial bonus,” and then they're like, “Why aren't our maintenance coordinators getting so excited about getting more money?” But they do get excited about getting recognized, doing a good job, and being called out in front of everybody as being awesome. I think it's important to recognize that you don't always have to throw money at people to get them to do things. Sometimes, that doesn’t work. Jennifer: It’s interesting, too. We do have some monetary bonus both for external and internal. Definitely, the sales folks, generally speaking, that is exactly what they're looking for. Internally, we have a few different ways that we do it. Just this year, we started our hall of fame. It’s our wall of stars. Each month, somebody is selected. For example in February, the person that stood out from the crowd in January was selected. Their picture goes up on the wall. It stays there. We have January through December up on the wall. Once their picture gets put up there, the picture stays up there. That's something that we implemented this year and that's exciting for them. We do PTO time. It's amazing recognizing somebody and it doesn’t cost your organization anything to say, “You have a half a day. You've earned four hours PTO time as a bonus,” or, “If you meet these metrics, for each metric that you meet, it’s one hour of PTO time.” It's unbelievable how far that goes. Little things, when we've had business development come into the office for those that can physically come in, we do what we call training trivia. We might be training on what our lease agreement says, or mention an agreement, or what our pitch is supposed to be like to our owners. What is our message about our firm. I'm telling you, I go to the dollar store and buy these boxes of candy. As people are getting it right, they're taking from this big bag. You can get $20-$30 worth of candy. That’s like 30 boxes of candy and they're so excited. It’s little stuff like that. Even from a training perspective, we try to make it fun because it can be a very grueling job. It’s mentally taxing. You're a middle man between the tenant and the owner and their money. That's not a really great place to be on any given day. You go home and a tenant or an owner is not mad at you, that's a great day. Jason: Yeah. Sometimes it's hurting cats, it's organized chaos, and lots of conflict resolution. Jennifer, this has been really fun, chatting about all of this. I think there's lots of ideas that’s been thrown around that are helpful. Any last thoughts on making this work between your inside team and your outside sales department? Especially for the property management businesses that are not at 1400 units, they're smaller, they're just getting started, and they've got a really small team, what do you think are some of the first things they should just start to try to tackle to make this work well? Jennifer: I would ask people specifically, “What do you think we should be saying to new clients?” Really, it’s all about communication. Just ask. Even your internal folks, while they may not volunteer the information because in their mind, they're one that’s in sales, but if you ask them, any of your staff, they will tell you. They all hear the stuff. That goes from your maintenance coordinator, to the folks that are answering your phone, to the owner of the company, whoever's doing business development. Just ask, they'll give you feedback. What we do is problem-solving. Property management is problem-solving. What problem do homeowners have or what are the concerns that they could have? Why are they hiring a property manager? All of the people on your team in some capacity are going to tell you what the most common things are that they hear are an issue from a tenant or from another homeowner, and that's what you need to go to tackle as a team. That’s what you need to make sure you know how to go solve together, but they'll tell you. It truly is just about asking them. That's something buy-in is huge. The buy-in on the message, the buy-in on how the process should look, the collaboration on there. Even we didn't learn that right away either. We would say, “Okay, I think it should work this way,” and, “Well, you've only been here two months, so you probably don't have an opinion on it yet,” but you know what? They do. It's good to ask for those ideas and feedback on that. They won't give it to you unless you ask for it. Jason: Yeah, that’s true. Especially on the inside type of personality types. I find a lot of times, they see a lot. They’re almost like the guides for humanity. They're so aware and they see so many things that we miss. Us highly driven, money-motivated people, and entrepreneurs that are crazy, and wild, and taking risks. They see so much. I meet regularly with my fulfillment team just to ask them, “What challenges are you dealing with? what are you noticing that is coming up as an issue?” A lot of times, we can solve it just by changing how we sell and making sure that we qualify prospects better, that we change what type of clients we’re bringing on because I want them to have a good experience, too. What that does is when you align sales with your fulfillment side, your fulfillment side starts to feel like you care about them. Jennifer: It’s important what they have to say. Jason: Some of our biggest mistakes were when I wasn’t listening to the fulfillment side, or wasn't listening to that team, and getting their feedback. They were frustrated because then they feel like they're not supported, “Why are you throwing these stuff at me and these people?” Jennifer: Exactly. We have to go manage the problems that you guys went and promised but nobody's asking us what we have to deal with on the backend. Jason: Yeah, absolutely. Our business is our best product. Jennifer: Yes. Jason: And when we look at our business as a product, we can see that there's flaws in every one of our businesses. There's always flaws in our product and we can approach it as a product and figure out how do we improve this? How do we make this better? How do we systemize this better? How do we reduce churn? How do we improve the communication? I love the idea of just asking what should we be saying or asking the fulfillment side of the team, like what things are coming up? And what are the big questions that we're having? Jennifer: It's almost always the simplest things that are overlooked. Jason: Yeah. Sometimes it's the simplest things that give you the biggest bang for your buck or the biggest increase in revenue. Sometimes it's really simple pivots that need to be made. Sometimes these really simple changes that they can see help improve the business. That's why even with tools and systems that we use like GatherKudos and stuff like that, getting feedback coming in from the business, or feedback from any channel, I think a lot of times people perceive feedback as something negative, but I see feedback as this gateway to everything that you really want. Jennifer: Absolutely. Even the stuff that comes in that's good, you could still be looking at to do better. A feedback is critical because how do you fix what you don't know? If you're not asking for it, you're not going to get it. All of a sudden, you've got somebody that wants to terminate with you or an employee that doesn't want to be here anymore but nobody ever asked for feedback. Now all of a sudden it's laying in your lap and you're like, “Gosh, I could have fixed that had I known,” but now it's too late. Jason: The scariest place to be as an entrepreneur is to be completely blindsided with something you didn't see because you are the emperor with no clothes. Jennifer: That's a great point. Jason: Nobody should be building a team around them that everybody feels like they have to say yes to. Jennifer: That's right. Jason: You are the emperor with no clothes. Jennifer: That’s right. You want the ideas. You want the feedback for sure. Like it or not, you want it. Jason: Great. Jennifer, this has been super fun. I really enjoyed having you on the show. It’s always fun to chat with you. How can people connect with you if they're interested connecting with you or how should people get in touch with you if they want to be able to do that? Jennifer: My email address is just jennifer@parkaveproperties.com or you can just go to Park Avenue’s website parkaveproperties.com and all my info’s on there. My cell number’s on there, my email, and I'm not afraid to get my cell number out so people are welcome to reach out to me. You can go to NARPM. I'm on there, too. Jason: Awesome. Jennifer, thank you so much for coming on the show. Jennifer: Thank you so much for having me. I enjoyed it. Thanks Jason. Jason: You bet. That was super fun, hanging out with Jennifer. For those of you listening, if you enjoy this episode, we’d really appreciate it if you are listening on iTunes, to make sure and subscribe to iTunes podcast and make sure that you leave us some feedback. We really appreciate your real feedback on iTunes. It helps us get awareness and makes it worth it doing these shows. Be sure to join our free community, the DoorGrowClub Facebook group. You can get to that by going to doorgrowclub.com. If it's been a little while since you've gotten some leads on your website, or you feel like your website maybe is pretty but isn't really doing its job, or maybe it's actually just ugly and not doing its job, make sure to go test it out by going to doorgrow.com/quiz. Take our DoorGrow score quiz and test your website. It’s going to show you how effective your website really is at converting and making money. It’ll give you a letter grade. There’s a few resources for you. If you're struggling to grow your property management business, you feel like things aren't working like SEO, pay-per-click, content marketing, social media marketing, you're finding all of those cold lead marketing channels less effective, and your number one source of growth still is word-of-mouth, we can make that better. Reach out to DoorGrow and you can check us out at doorgrow.com. Thanks everybody for tuning in. until next time, to our mutual growth. Bye everyone. You just listened to the DoorGrow show. We are building a community of the savviest property management entrepreneurs on the planet in the DoorGrow Club. Join your fellow DoorGrow Hackers at doorgrowclub.com. Listen, everyone is doing the same stuff. SEO, PPC, pay-per-lead, content, social direct, and they still struggle to grow. At DoorGrow, we solve the biggest challenge, getting deals and growing your business. Find out more at doorgrow.com. Find any show notes or links from today’s episode on our blog at doorgrow.com, and to get notified of future events and news, subscribe to our newsletter at doorgrow.com/subscribe. Until next time. Take what you’ve learned and start DoorGrow hacking your business and your life.

HR Happy Hour 349 - Unlocking High Performance with Jason Lauritsen Hosts: Steve Boese, Trish McFarlane Guest: Jason Lauritsen Sponsored by Virgin Pulse - www.virginpulse.com This week on the HR Happy Hour Show, Steve and Trish were joined by Jason Lauritsen, Employee Engagement expert and author of Unlocking High Performance. On the show, Jason shares many of the insights and lessons learned from his career as a human resources leader, consultant, speaker, and thought leader on employee performance and engagement. Jason shared some of the big ideas in Unlocking High Performance such as how work has fundamentally changed from a contractual agreement to more of a relationship-based agreement, how understanding that work is a relationship is critical for employers to understand how to engage employees and create an environment for high performance, and then some of the approaches to create a successful performance management program by focusing on planning, cultivation, and accountability. This is a big book with lots of great ideas and on the show we tried to give listeners a taste of what Unlocking High Performance is all about. Thanks Jason for coming on the show! Remember to subscribe to the HR Happy Hour Show on Apple Podcasts, Stitcher Radio, Google Podcasts or wherever you get your podcasts - just search for 'HR Happy Hour'.

026: Listen for the ‘N word multiplier’ sketch and get triggered!!! Go to http://www.manbrainpodcast.com for all the links. Bumper by Shit Happens When You Party Naked podcast. Thanks Jason & Chrissie! Maybe Man Brain team member Pandy has sucked a vegemite flavoured dick!!! Dave discusses our recent guesting on Shit Happens When You Party Naked podcast. A mammoth 2.5hr recording discussing Aussie slang! Dave discusses podcasting and claims that Man Brain podcast is the greatest podcast of all time on the second lowest rung of the ladder. Dave slags off other podcasts with long introductions in a long introduction. Hilarious! N word multiplier sketch: the most offensive comedy sketch we’ve ever done, at least about college entrance identity politics. Where does the rubber hit the road with how individuals are treated in an ever more collectivist educational system? How might some individuals exploit the very systems such, as affirmative action, designed to reduce inequality? Are we missing something here with how to maximise human flourishing? Send all complaints to realmanbrainpodcast@gmail.com and we’ll read out on the show. Dave and Hank discuss how to be funny or otherwise. Hank believes that the N word multiplier sketch is brilliant. Dave claims to not know what is funny any more. Dave proposes putting on a special event: Spunk Lube Jumping Castle Backyard Wrestling Dave discusses our Sexy Spunk Lube Toe Job video and how Youtube are putting the brakes on viewing growth. Then muses on the pros and cons of some kind of tech giant regulation. Dave thanks everyone for all the negative feedback on his pretty toes and demands you all worship them. Dave demands that Youtube stop fucking us over. I’m sure that Youtube will pay attention! Jay from My Worst Holiday podcast tells his story: ‘Jay and his amazing technicolour dump truck’. We recommend that you all get your brakes checked regularly! And always triple check for trains because they do not stop fast. Dave half-executes on some joke chime-ins. Keep working on it Dave and maybe one day you’ll be worthy enough for the next level of podcasting. Dave discusses his debilitating cam girl addiction. Dave admits to being a cam-girl-aholic. How do you define ‘lifetime’? Send in your answers! Dave continues to muse on his man brain and the power of the pussy; then proceeds to a death spiral into existentialism. Dave asks for guests for the show who are also afflicted with cam-girl-aholicism. If you know anybody then please contact us: realmanbrainpodcast@gmail.com Dave muses on what kind of entertainment we should pay for. He continues his Podcast Cabal psyop operations on other podcasters trying to encourage them to take a long hard look at themselves and perhaps come to the conclusion that Man Brain podcast is the greatest podcast of all time and they should all help to get Man Brain over and up into the next rung on the podcasting ladder. Dave shouts out Shit Happens When You Party Naked Podcast, Hashtag No Offense Podcast Dave ponders on a possible super-group collaboration podcast between Blunt Mommy, Jay from My Worst Holiday podcast and Hank from Man Brain podcast Dave forgets to mention: Baked and Awake podcast, the Podcast Builders League secret word challenge, The Not So Crazy Podcast of Blizzard the Wizard and Eli Dave ponders on toxic masculinity and rape culture and whether Man Brain podcast must be deleted from the multiverse in order for society to prosper. Dave makes the absurd prediction that Man Brain podcast will be the only thing left after humanity is annihilated. Sign up to our Patreon: http://www.patreon.com/wreu Promos: Art and Jacob do America podcast that we have agreed to collaborate with next year. Exciting! Movie Geek and Proud podcast thanks for your support on Twitter! Hank sings a lovely song to close out episode 25 N word multiplier. Thank you Fuck you for all your support!

Let this serve as my advent calendar leading us to the fanglorious 12 Podcasting Days of Christmas. So. Freaking. Meta! Upinthisbrain Podcast Jason’s first episode of the 12 Podcasting Days of Christmas   Thanks Jason. I. Can’t. Wait. Direct link … Continue reading →

Greek Alphabet Elemental Oxygen Kaweco Lilliput Toison D'or Thanks Harry! Harry's Instagram Shoe Dog - Phil Knight Thanks Emile! Thanks Jason! It's not necessarily about necessity" - Stuart Lennon Nov 2018 Support Wood & Graphite on Patreon! Want to send us some snail mail? (yes, that means envelopes + stamps, old school!) Stuart Lennon & TJ Cosgrove 1857 Podcast 25 Walworth Enterprise Centre Duke Close, West Way Andover. SP10 5AP England, United Kingdom Nero's Notes (this show's sponsor) Wood & Graphite 1857 Facebook Page 1857 Website { 1857 } The Podcast about making the past, the present, in the future. Are you a US Listener? If you want to try audiobooks and want to help out the show, you can sign up for a 30 day trail, get a free audiobook and we get a commission, just go to http://www.audibletrial.com/1857 I (TJ) suggest American Gods by Neil Gaiman, Jurassic Park by Michael Crichton or Reamde by Neal Stephenson.

Record City might be the lost sequel to our very favorite movie on the Grindbin, 1977's The Van. This is the only other movie to star Stuart Goetz (Bobby from The Van) and the similarities don't end there. Record City was requested by one of our Grindbin Patreon members. Thanks Jason!

In this interview, we chatted with Jason Nass about the controversial finish to his Forged in Fire appearance (S5 E8 - Zande Spear), his time on the show, blacksmithing, and much more. Thanks Jason, for coming on the show! Be sure to check out the end for a cameo from Jason's parents. Follow Jason: Website: http://www.hammerandthistle.com/ Instagram: https://www.instagram.com/jasonnassblacksmith/ YouTube: https://www.youtube.com/user/marquiswargoth Western Reserve Artist Blacksmith Association: https://www.facebook.com/wraba.neo/ SEND US A VOICE MESSAGE: https://anchor.fm/fans-of-the-forge/message Enter our 1000 Subscriber giveaway here: https://www.instagram.com/p/BwEpwq4hjUd/ Also available on YouTube, just search for Fans of the Forge! Our Social Media: Official Facebook: https://www.facebook.com/fansoftheforge/ Official Twitter: https://twitter.com/FansoftheForge Official Instagram: https://www.instagram.com/fansoftheforge/ --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Ithaca - Story Supply Co Caroline Weaver & CW Pencils Palomino Forestchoice Caran d'Ache Bicolor Coopers Hill Cheese Rolling The Beat Goes On - Ian Rankin (Not the Chef) Back to Work with Merlin Mann Essentialism - Greg McKeown Brains Bitter Dolce Gusto Coffee Machine W&G Patreon! Thanks Jason! The Zuckerberg Hoodie Fallacy Public School Grammar School Hats indoors AthLeisure The Shard in London Hamilton Musical Apple hits a trillion Stuart's Instagram TJ's Instagram Want to send us some snail mail? (yes, that means envelopes + stamps, old school!) Stuart Lennon & TJ Cosgrove 1857 Podcast 25 Walworth Enterprise Centre Duke Close, West Way Andover. SP10 5AP England, United Kingdom Nero's Notes (this show's sponsor) Wood & Graphite 1857 Facebook Page 1857 Website { 1857 } The Podcast about making the past, the present, in the future. Are you a US Listener? If you want to try audiobooks and want to help out the show, you can sign up for a 30 day trail, get a free audiobook and we get a commission, just go to http://www.audibletrial.com/1857 I (TJ) suggest American Gods by Neil Gaiman, Jurassic Park by Michael Crichton or Reamde by Neal Stephenson.

Special Thanks to Jason T Smith of the Thrifty Business show on Youtube. He gave us a huge shout out and I had a blast being on his show. This episode was actually recorded before that, so we wanted to make sure that we at least wrote a little something here about Jason and all the great content he puts out in the Thrifting Board facebook group, The Secret Beach, Youtube and in the reselling community general. Thanks Jason and congrats on your 5th season of Thrifty Business! Link to the latest episode of Thrifty Business https://www.youtube.com/watch?v=Y1DGcqWZNlo Russ Lee & Mo Fremont discuss beginning of Q4 and how well they have been doing after one month. Russ is on the road thrifting currently so the audio may be spotty in parts. We also discuss what to expect moving forward into Christmas and January (Q5) in our eBay and Amazon FBA business. Check it out! Check out the video footage of this show: https://youtube.com/c/ResellerNiche Please leave us a message if you have a question or comments or a review, this really helps!!! Click Here: https://anchor.fm/reseller-niche/message We may play it on air in an upcoming episode We would love to hear from you!!! --- Send in a voice message: https://anchor.fm/reseller-niche/message Support this podcast: https://anchor.fm/reseller-niche/support

Jack asked… “I consult a very specific niche that does not have a lot of people in the space. The good news for me is that I'm just about the only one who provides consulting in this space, but the bad news is it's so small finding clients through traditional paid channels like PPC/social media might not be viable. Cold calls and contacts seem like the way to go but I don't want to be spammy, and I don't have a huge client base I can brag about because we are so new. How do you tackle landing clients in a small space without a reputation? Thanks Jason!” Tired of being restricted in the career path that you’re on? Maybe you are an existing agency owner under $300k who is struggling to scale, or someone who would like to start an agency and leave their 9 to 5 job. Or, maybe you would like to transition from a being a solopreneur or freelancer doing everything yourself, to a scalable business. Then this might be the program for you. http://jasonswenk.com/jumpstart

Recorded on July 31, 2017 Our guest cancelled AGAIN, so watch us tap dance our way through a show to compensate for the last minute change! Thanks Jason. We talk Rick and Morty coming back, Sardos Bar going away, Walmart fucking over Sam, Dre and many gamers, and Gamestop being Gamestop. Enjoy.

Episode 196 of the PetaPixel Photography Podcast. Download MP3 -  Subscribe via iTunes, Google Play, email or RSS! Featured: Commercial photographer Jason Myers In This Episode If you subscribe to the PetaPixel Photography Podcast in iTunes, please take a moment to rate and review us and help us move up in the rankings so others interested in photography may find us. Show Opener:Commercial photographer Jason Myers opens the show. Thanks Jason! Sponsors: - Get 10% off your order at MeFOTO.com, Tenba.com, KupoGrip.com and StellaProLights.com using code PetaPixel. - First time customers in the US get $25 off rentals of $50 or more through September 29, 2017 with code PP25 at BorrowLenses.com. Stories: How I nearly got robbed last Monday and lessened learned. What's Nikon's plans for the curved sensor seen in a recent patent filing? (#) Definitive word on the fate of Bowens and the importance of changing with the times. (#) Leica's new TL2 gets bricked by their add-on EVF. (#) A photographer is killed at a popular spot for photography in San Francisco. (#) Outtakes Connect With Us Thank you for listening to the PetaPixel Photography Podcast! Connect with me, Sharky James on Twitter, Instagram and Facebook (all @LensShark) as we build this community. We’d love to answer your question on the show. Leave us an audio question through our voicemail widget, comment below or via social media. But audio questions are awesome! You can also cut a show opener for us to play on the show! As an example: “Hi, this is Matt Smith with Double Heart Photography in Chicago, Illinois, and you’re listening to the PetaPixel Photography Podcast with Sharky James!”

Episode 168 of the PetaPixel Photography Podcast. Download MP3 -  Subscribe via iTunes, Google Play, email or RSS! Featured: Wedding and portrait photographer Jason Grover In This Episode If you subscribe to the PetaPixel Photography Podcast in iTunes, please take a moment to rate and review us and help us move up in the rankings so others interested in photography may find us. Wedding and portrait photographer, Jason Grover opens the show. Thanks Jason! Sponsors: - Get 10% off your order at MeFOTO.com, Tenba.com, KupoGrip.com and StellaProLights.com using code PetaPixel. - Get FreshBooks cloud accounting free for 30 days by entering PetaPixel in the "How Did You Hear About Us?" section at FreshBooks.com/PetaPixel Sony takes the number two spot from Nikon, but with a serious, qualified asterisk. (#) National Geographic upsets photographers by posting a photo of a woman on train tracks on its 75 million follower strong Instagram account. Does NatGeo not follow photo news? (#) Is Ricoh getting set to cut Pentax loose? (#) Is AI photo critique software completely pointless, or of-value? (#) The Nubrella aims to keep photographers and their gear dry, but draws a great deal of ridicule. Would you don one? (#) The Photo Pod personal tent takes things even further in keeping you dry and warmer, but at a steep price. (#) DJI announces its Phantom 4 Advanced and Phantom 4 Advanced+. (#) Giveaway: Gaffer Power gaffer tape mega giveaway on Instagram (@LensShark) Outtake Connect With Us Thank you for listening to the PetaPixel Photography Podcast! Connect with me, Sharky James on Twitter, Instagram and Facebook (all @LensShark) as we build this community. We’d love to answer your question on the show. Leave us an audio question through our voicemail widget, comment below or via social media. But audio questions are awesome! You can also cut a show opener for us to play on the show! As an example: “Hi, this is Matt Smith with Double Heart Photography in Chicago, Illinois, and you’re listening to the PetaPixel Photography Podcast with Sharky James!”

Episode 107 of the PetaPixel Photography Podcast. Download MP3 -  Subscribe via iTunes or RSS! Featured: Jason O. Watson, CodeReplacements.com creator In This Episode If you subscribe to the PetaPixel Photography Podcast in iTunes, please take a moment to rate and review us and help us move up in the rankings so others interested in photography may find us. CodeReplacements.com creator Jason O. Watson opens the show. Thanks Jason! Supermom...or an irresponsible mom? The Internets are divided about a mom putting her children in harm's way while shooting on the sidelines of a high school football game. (#) The Fujifilm X-T2 arrives in the hands of photographers (including myself - Thanks digiDIRECT!) and Fujifilm warns of delays as it tries to meet demand. (#) Getty Images tries to get the $1 Billion copyright suit against them tossed. (#) Two podcasts had me on their shows. Host Nick Page and I talk about photographers being jerks on "Tripod" and the world's largest, most-listened-to podcast for everything iOS, "Today in iOS" asked for my take on the camera systems in the new iPhone 7 and 7 Plus. (#) Outtake Connect With Us Thank you for listening to the PetaPixel Photography Podcast! Connect with me, Sharky James on Twitter, Instagram and Facebook (all @LensShark) as we build this community. We’d love to answer your question on the show. Leave us an audio question through our voicemail widget, comment below or via social media. But audio questions are awesome! You can also cut a show opener for us to play on the show! As an example: “Hi, this is Matt Smith with Double Heart Photography in Chicago, Illinois, and you’re listening to the PetaPixel Photography Podcast with Sharky James!”

With your hosts -  longtime Constant Readers - Hans Lilja of Lilja's Library and writer/podcaster - Lou W. Sytsma.   Welcome to Episode 59 of The Stephen King Podcast!   Joining us for this episode is budding actor Jason Bremer who was an extra for some of the scenes shot in Dallas. He shares his experience as what it is like to be an extra. Thanks Jason!   We also bring the latest Stephen King News. And we have a ton of it!   Finally, in the podcast signoff segment, Hans lists all the awesome Stephen King contests he is running to celebrate 20 years of Lilja's Library.     Check them out and go to Lilja's Library to find out the details and ENTER!!!!   We hope you enjoy this episode and, as usual, we want to hear from you. Good or bad, we want it all! You can leave us comments, questions, topic suggestions at: 1) FaceBook - Lilja's Library 2) Audio Message - Speak Pipe widget on the right hand of the podcast page (send voicemail) In this podcast: 1) 00:00 - Intro 2) 00:56 - Podcast Setup  3) 01:36 - News From The Deathroom 4) 32:12 - King Crate Treasures - The Shining Opera 5) 59:22 - Podcast Signoff & Lilja's Library Contest Announcements 6) 37:58 - Outro   ------------------------------------------------------------------- Intro Music - Don't Fear The Reaper - Blue Oyster Cult   Outro Music - Stand By Me - Ben E. King ------------------------------------------------------------------- iTunes - The Stephen King Podcast. ------------------------------------------------------------------- RSS Feed - RSS. ------------------------------------------------------------------- Direct Download Link - The Stephen King Podcast - Episode 59 (Click to play, right click and Chose 'Save Link As' to save the file) ------------------------------------------------------------------- Support The Show - Thank You! 

Welcome to Episode 6 of the Guitar Speak Podcast. In this episode we speak to Michael Ross from Nashville TN. Michael is a guitarist/author/journalist with a long and varied career, stradling both conventional and experimental musics. He writes for Guitar Player and Premier Guitar in addition to authoring several books on playing and crafting tones. Utilizing a hybrid iOS/laptop guitar rig, Michael writes and performs guitar based ambience pieces under the name of Prehab Nashville.  Michael curates the excellent guitarmoderne.com site, spotlighting avante garde and experimental guitarists. We also feature listener Jason King, who jammed some tasty licks over our backing track. Thanks Jason, great playing! You can hear more of Jason at https://soundcloud.com/jason-king-6/sunday-morning-strat-session-1 You can download our backing track here, solo over it and send it to us at guitarspeakpodcast@gmail.com...we would love to hear from you. Thanks for listening in!

Here’s episode 63 of the PetaPixel Photography Podcast. You can also download the MP3 directly and subscribe via iTunes or RSS! Leave a comment in this post, or use our voicemail widget for feedback/questions for the show. In This Episode If you subscribe to the PetaPixel Photography Podcast in iTunes, please take a moment to rate and review us and help us move up in the rankings so others interested in photography may find us. Sponsor:  FreshBooks. Get your FREE 30 day trial at FreshBooks.com/PetaPixel and enter PetaPixel in the “How Did You Hear About Us?” section. Sony Artisan Jason Lanier opens the show. Thanks Jason! We reach out to photographer Jason Lanier on the incident in Fort Worth, TX in which a man drove over his camera gear with his truck. We also discuss precautions to better protector yourself and your gear. (#) Is Sony's full-frame, DSLR-like a9 mirrorless sports/action body on its way? (#) Gap causes a stir with a Gap Kids campaign, but there's a backstory. (#) Terrill wants to know whether or not his flash is dying. Connect With Us Thank you for listening to the PetaPixel Photography Podcast! Connect with me, Sharky James on Twitter, Instagram and Facebook (all @LensShark) as we build this community. We’d love to answer your question on the show. Leave us an audio question through our voicemail widget, comment below or via social media. But audio questions are awesome! You can also cut a show opener for us to play on the show! As an example: “Hi, this is Matt Smith with Double Heart Photography in Chicago, Illinois, and you’re listening to the PetaPixel Photography Podcast with Sharky James!”

Jason Green is my neighbor, a world traveler, animal lover, former Apple employee, and a successful Amazon FBA seller.  Our conversation goes over his story and thoughts on business and his current home in Thailand, as well as many other things.  I hope you get a couple takeaways from our conversation that are thought-provoking and applicable for your life!  Thanks Jason for sitting down with me, and continued success with your online business.  -Dan O'DonnellJason's Photography site and Facebook page: www.SomaImages.com ,  https://www.facebook.com/SomaImages And below is Jason's fabled balcony, where he holds many important "meetings" and soaks up the sunsets.  Again, we both live in the same building, have identical apartments, and pay less than $300 rent, I love my life :)

Hi all, In this episode, we discuss why PPC & Display are critical first steps to getting traffic to your small business website, why Facebook ads are the best mobile billboard you can buy with your marketing dollars, and why you need great customer service. Please let us know your feedback. Thanks Jason & Adam   You can subscribe to our podcast by using this link. The post Digital Strategies For Small Business Podcast: Episode #1 appeared first on Roja Interactive.

  Twin Bums, Aussie Football, Camping Creepiness, Hot Gun, AARON DURAN, Mead, Thanks Jason, Ball Talk, Boozer Hand, Bad Bets, Ahmad, Tiger Vids, Predictions, Return Of The Quack, Sarah Car Story, World Of Crazy, Boy Vending Machine, Penis Pictures, Harry Potter, Greatest Plan Ever  

• Vocalist, bassist,songwriter, artist, rock and metal music enthusiast. • Moved to Austin,Tx. 1981 • Gold Sales Awards presented in 1994 (Dangerous Toys/Columbia Records-Self-Titled 1989, and Hellacious Acres 1991) • 1998 Induction into the Texas Music Hall of Fame (other Hall of Famers include,Stevie Ray Vaughn,Willie Nelson,Gibby Haynes,Chris Gates,Doug Sahm and many other Texas song writers and legendary artists) • 2003-2004-Austin Music Network-Host/VJ for The Hard Show(Heavy Metal/Punk Video Show) • 2005 to the present- Staff Vocal Instructor at the Austin Branch of "The Paul Green School of Rock Music" • 2007-Guest speaker to University of Texas music class (Austin Live Music Academy) Oct. 15,2007 (Class modeled after "Inside the actor's Studio" on Bravo) •2008- Aug. 5, 2008 Versailles Records releases Guns N Roses tribute CD "Double Talkin Jive" featuring Mcmaster on vocals on "Welcome to the Jungle", first track on the CD. •2008-Judas Priest Tribute CD - Hell Bent Forever, Broken Teeth (Mcmaster vocals) - Devils Child released 9/16/08 Deadline/Cleopatra Records. CD also includes Sepultura, Great White, LA Guns and Motorhead. Thanks Jason.. ;)