Workplace Innovator Podcast | Enhancing Your Employee Experience | Facility Management | CRE | Digital Workplace Technology

Jess Baker is a Chartered Psychologist, Associate Fellow of the British Psychological Society and Author of the book, “The Super-Helper Syndrome: A Survival Guide for Compassionate People” which is for anyone who wants to understand how helping works and to be better at it. Mike Petrusky asks Jess why she believes that empathy in the workplace is often misunderstood, and she shares the difference between cognitive empathy and emotional empathy. She explains that compassionate leadership involves both empathy and taking action to relieve the suffering of others, which leads to better team performance and a more inclusive environment. Jess says that change management in the workplace should involve asking employees about their needs and how they would design their workspaces to optimize their well-being and productivity, but advises we ask more questions since the first answer may not always reveal the true needs or feelings of individuals. Mike and Jess share inspiration and encouragement as you seek to be a Workplace Innovator in your organization! Connect with Jess on LinkedIn: https://www.linkedin.com/in/jessbakerpsych/ Buy the book “The Super-Helper Syndrome”: https://www.amazon.com/Super-Helper-Syndrome-Survival-Compassionate-People/dp/0750998865 Explore Empathy-Powered Leaders - a unique development journey: https://jessbaker.co.uk/empathy-powered-leadership/ Take a Free Quiz about Dynamic Helper Archetypes: https://jess-baker.involve.me/helper-quiz Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Adam Stoltz is a corporate real estate and workplace leader with a focus on strategy, operations, and workplace experience and he is Cofounder at The Idea Kitchen, a shared workspace in the heart of Larchmont, NY. Mike Petrusky asks Adam about his career journey and his current focus on understanding the evolving workplace and how leaders can meet the needs of professionals today. They discuss how businesses must foster a culture of continuous improvement and adaptation while providing flexibility in their operations as they explore the challenges of delivering dynamic workspaces. Adam believes that empowering a diverse talent pool with different skill sets will be essential for the future of the built environment, so he suggests looking beyond traditional industry boundaries to find people that can drive innovation. Mike and Adam share stories from their community of FM and CRE leaders and offer some practical advice as they seek to inspire you to be a Workplace Innovator! Connect with Adam on LinkedIn: https://www.linkedin.com/in/abstoltz/ Learn more about The Idea Kitchen: https://ideakitchenlarchmont.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Silvija Martincevic is CEO of Deputy, a global workforce management platform, where she is passionate about creating a culture that expects high performance, but also one where high care and the importance of open and respectful communication is prioritized. Mike Petrusky asks Silvija about her years of experience building, growing and scaling global businesses, including Affirm and Groupon, and her current views of Gen Z and the expectations of frontline workers today. They explore flexibility as a strategy for long-term business success, improving employee sentiment, engagement, and retention. Silvija sees a significant generational shift in work preferences and believes that Gen Z workers prefer micro shifts (4 to 6 hours) for better work-life balance, making traditional 9-to-5 shifts less appealing. Technology and tools that promote recognition and communication can enhance the dignity and satisfaction of frontline workers. Mike and Silvija agree that the future of work requires innovative approaches to care for our people and the built environment, so they share practical advice and encouragement to inspire you to be a Workplace Innovator! Connect with Silvija on LinkedIn: https://www.linkedin.com/in/silvija-martincevic/ Learn more about Deputy: https://www.deputy.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Kelly Duff is Employee Experience Manager at Sentinel Technologies where she is passionate about creating meaningful and engaging workplace experiences that foster growth, community, and purpose. Mike Petrusky asks Kelly for an update on her career journey and they explore how her role has expanded to include a variety of responsibilities such as building community, recognizing employees, and planning social events. Mike and Kelly agree that the pandemic dramatically changed the concept of workplace experience, shifting the focus from physical office amenities to remote and hybrid work models, while simultaneously making human connection and physical spaces essential. So Kelly shares strategies for identifying opportunities, addressing pain points and team-building activities that focus on employee well-being. The future of work is about adapting to change, staying curious, and being human-centered, so Mike and Kelly offer inspiration to help you be a Workplace Innovator in your organization! Connect with Kelly on LinkedIn: https://www.linkedin.com/in/kellyjourdanduff/ Learn more about Sentinel Technologies: https://www.sentinel.com/ Explore Kelly's personal website: http://kellyduffwrites.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Jeff Frick is a podcast host and a media entrepreneur who is passionate about the future of work, leadership, and innovation. He is the host of two podcasts, Work 20XX and Turn the Lens, and he joins Mike Petrusky on this collaboration episode to share his current views on the workplace and the role of the built environment in the future of work. They explore how the physical office can serve as a place for meaningful interactions and experiences and discuss the role that technology can play in understanding space utilization and enhancing the experience of employees who come into the office. Jeff believes that leaders must shift their mindset from the workplace being where we are housing employees to creating an environment where they can deliver their best work and the office of the future will likely be more flexible, with a focus on hospitality and services. Collaboration and sharing of content across different platforms and communities can help in building a stronger, more engaged audience, so Mike and Jeff team up to offer the practical advice and encouragement you will need to be a Workplace Innovator! Connect with Jeff on LinkedIn: https://www.linkedin.com/in/jefrick/ Subscribe to the Work 20XX Podcast: https://www.work20xx.com/ Learn more about Menlo Creek Media: https://www.menlocreek.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Lorri Rowlandson is Senior Vice President for Strategy & Innovation at BGIS in Toronto and Alana Dunoff, ProFM, FMP, IFMA Fellow is a Consultant and Adjunct Professor at Temple University in Philadelphia. They joined Mike Petrusky on stage in front of an audience of FM professionals at IFMA's Facility Fusion in Austin, TX to record a live podcast called “Leading through Change and the Future of FM Innovation” where they discussed change management and the role of technology in the built environment. Mike asked his guests to share practical use cases as they focused on sharing specific ways that facility managers can have a significant impact on the health of human beings in the workplace. Innovation in FM should start with small, incremental changes, and the panel emphasized that technology, especially AI, should be used to enhance human potential rather than replace it. Lorri and Alana agreed that continuous learning and upskilling are essential for staying relevant in this rapidly changing industry, so they offered change management strategies and practical advice to help you be a Workplace Innovator in your organization! Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson/ Connect with Alana on LinkedIn: https://www.linkedin.com/in/alanadunoff/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Kay Sargent is Senior Principal and Director of Thought Leadership for Interiors at HOK where she is a recognized expert on workplace design and strategy and author of the new book, “Designing Neuroinclusive Workplaces: Advancing Sensory Processing and Cognitive Well-Being in the Built Environment”. Mike Petrusky invites Kay back to the show for a milestone episode and an inspiring conversation about the importance of neuro-inclusive design in the workplace and the impact of the built environment on individuals. Kay believes that designing with intention and evidence-based methods is essential, so her book includes case studies and quotes from experts, providing a rich resource for those interested in neuro-inclusive design. Mike asks how technology can impact this topic and wonders about the role of facility management professionals as they collaborate with their partners to ensure that design decisions are not undermined by practical considerations. Kay shares that neuro-inclusive design is not just about accommodating specific needs but about optimizing human potential for everyone, so she and Mike offer the practical advice and encouragement you will need to be a Workplace Innovator! Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Buy the book: https://www.inclusiveworkplace.design/ Learn more about the Interiors at HOK: https://www.hok.com/projects/discipline/interiors/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Amanda Schneider, LEED AP, MBA is Founder & President at ThinkLab, a TedX Speaker, and Host of “Design Nerds Anonymous” podcast where she is passionate about sharing research and insights for the built environment. Mike Petrusky asks Amanda about the evolving role of the workplace, the importance of process innovation over product innovation, and the impact of generational changes in the world of work today. They explore the integration of human resources, workplace design, and technology, and the need for professionals to connect space to strategy, people to purpose, and data to decisions. Amanda believes that the built environment is no longer just a backdrop to work, but “it is the workplace experience” and she is excited about the possibilities for workplace leaders as research reveals that Gen Z thinks digital first and analog second, which impacts how they build relationships and engage with the workplace. Tune in as Mike and Amanda share stories from their podcasting experiences while they encourage and inspire you to be a Workplace Innovator! Connect with Amanda on LinkedIn: https://www.linkedin.com/in/amandajeanschneider/ Learn more about ThinkLab: https://thinklab.design/ Watch Amanda's TEDx talk: https://www.ted.com/talks/amanda_schneider_work_is_broken_gen_z_can_help_fix_it_mar_2025 Listen to “Design Nerds Anonymous” podcast: https://podcasts.apple.com/us/podcast/design-nerds-anonymous/id1534887549 Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Pendrick Brown is Managing Director for EMEA and Principal at HLW where he is passionate about delivering architecture and design for commercial clients helping them create the spaces they need. Mike Petrusky asks Pendrick about the evolving workplace, design practices, and the role of technology in creating innovative and effective spaces. They discuss the top priorities for workplace leaders today and explore hybrid models and the importance of agile and flexible spaces. Pendrick believes that understanding the unique culture and ethos of each company is essential for creating a design that meets their specific needs and future goals. Human experience and behavior is crucial in workplace design, aiming to enhance collaboration, well-being, and serendipitous engagements, while technology, such as AI-infused booking systems and biometric data, can help optimize space usage and improve the employee experience. Tune in as Mike and Pendrick share practical insights and advice that will encourage and inspire you to be a Workplace Innovator! Connect with Pendrick on LinkedIn: https://www.linkedin.com/in/pendrickbrown/ Learn more about HLW: https://hlw.com/ Find workplace research at ARK: https://www.workwithark.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

John Mackay, CFM is Senior Director, Sales & Business Development and Lauren Ross, NCIDQ, LEED AP is CAFM Manager at Aleto, Inc. where they are passionate about aligning the performance of people, process, and technology in the built environment. Mike Petrusky asks John and Lauren about how they work with clients to align workplace strategies with the specific needs of an organization's workforce and the role of technology in tracking space utilization and occupancy. They explore the value of data in making informed decisions about space management and utilization and agree there is a need for open communication and flexibility in adopting industry best practices tailored to specific client needs. Lauren shares the power of IWMS (Integrated Workplace Management Systems) in consolidating information and improving efficiency and John encourages facility managers to develop strong interpersonal skills to enable collaboration and project success. Tune in for the insights and inspiration that you need to be a Workplace Innovator in your organization! Connect with John on LinkedIn: https://www.linkedin.com/in/johnmackaycfm/ Connect with Lauren on LinkedIn: https://www.linkedin.com/in/lauren-ross-b25a5a232/ Learn more about Aleto, Inc.: https://aletosolutions.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ashleigh Fiora is Vice President and Head of Strategy & Sales at Striden where she creates customized solutions that redefine the workplace experience, fostering collaborative environments and bringing people back into the office to reconnect. Mike Petrusky asks Ashleigh about the newly branded facilities management division of 1Rivet called Striden, which provides outsourced hospitality and facilities services to enhance the workplace experience. They explore the importance of change management, employee engagement, and the integration of new technologies with a hospitality mindset to enhance employee satisfaction and collaboration. In-person connections are powerful in the workplace, so FM leaders must deliver clear communication, transparency, and executive buy-in to be effective. Mike and Ashleigh share their experiences with the IFMA community and inspire listeners to create partnerships to create environments where people can be productive and thrive, as they offer inspiration that will help you be a Workplace Innovator in your organization! Connect with Ashleigh on LinkedIn: https://www.linkedin.com/in/ashleigh-fiora-6b631614/ Learn more about Striden: https://www.striden.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Lisa Mitchell-Kastner is Head of People & Culture and CHRO at ISS Americas where she is passionate about enhancing workplace culture, leveraging technology tools to create an engaging employee experience. Mike Petrusky asks Lisa about her career journey from operations into HR and she shares her perspectives on current workplace trends, including the evolving talent landscape in a post-Covid workplace where employees have expectations for flexible working arrangements and desire a strong alignment with the company's purpose and values. Lisa believes that multigenerational workforces and diverse teams necessitate the creation of inclusive environments that foster open communication and value diverse perspectives, so she promotes the power of storytelling and the development of a strong employee value proposition to attract and retain talent. Mike and Lisa agree that delivering workplace technologies that match the frictionless and intuitive experiences in our personal lives is essential, so they offer practical advice to help you be a Workplace Innovator in your organization! Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisa-mitchell-kastner-22984b13/ Learn more about ISS Americas: https://www.issworld.com/en Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Tica Masuku is a Human Geographer and the Global Workplace Strategy Director at Spaceful where she is passionate about understanding the interrelatedness of the environment and the human condition. Mike Petrusky asks Tica to share insights from her training in human geography and her experiences helping clients manage their workplaces. They explore the trends and challenges in corporate real estate and facility management, the importance of understanding the interplay between people and place, and the impact of the digital age on our workplace experiences. Tica believes that the physical environment can influence behaviors, emotions, and productivity, so FM and CRE leaders must use storytelling to help people appreciate the value of design strategy and the power of place. Mike and Tica share stories about Australia, music, and their community of professionals, as they offer the inspiration you need to be a Workplace Innovator! Connect with Tica on LinkedIn: https://www.linkedin.com/in/ticamasuku/ Learn more about Spaceful: https://spaceful.com.au/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Christine Mueller is Vice President and Director of Office Services Operations & Engineering at Capital Group where she is passionate about creating excellence through coaching, strong relationships, and inspiring others to achieve their most challenging goals. Mike Petrusky asks Christine about her career journey and how she currently views the role of facility management, the evolution of the built environment and moving from traditional FM to a focus on workplace experience. They explore the challenges of talent acquisition in the industry, the impact of technology, and the importance of active listening in facility management. Christine believes that AI and other technologies will allow enable FM professionals to better support the workplace while creating seamless user experiences. In a fast-changing work environment, Mike and Christine offer practical advice and inspiration to help you be a Workplace Innovator in your organization! Connect with Christine on LinkedIn: https://www.linkedin.com/in/christinelmueller/ Learn more about Capital Group: https://www.capitalgroup.com/ Find out more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

David Dewane is Chief Experience Officer for Physical Space at Geniant where he is passionate about exploring the intersection of space, people and technology in the workplace. Mike Petrusky asks David about understanding the needs and experiences of employees, the evolution of workplace design, and the role of technology in creating more effective and engaging work environments. David says that by understanding the reality of the experience your teams are having and getting real intelligence through research, FM and CRE leaders can evolve their approach to workplace design, rather than reverting to outdated models. Mike and David discuss helping people move from a defensive mindset to a discovery mindset so they can foster innovation and adapt to changing workplace strategies. David also makes a distinction between functional and performative spaces, with the latter being more effective in enhancing productivity and well-being, so he encourages listeners to focus on making people happier while offering the inspiration needed to help you be a Workplace Innovator in your organization! Connect with David on LinkedIn: https://www.linkedin.com/in/daviddewane/ Learn more about Geniant: https://geniant.com/ Watch Mike's “On My Way To Work” video series on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Jamie Woolf is Co-Founder and CEO of Creativity Partners, a renowned innovation cultivator, speaker, and the first Director of Culture at Pixar Animation Studios where she has inspired thousands worldwide to embrace innovation as a catalyst for personal and organizational transformation. Mike Petrusky asks Jamie about her time at Pixar and they explore how physical environments and organizational culture can facilitate or hinder creative thinking and collaboration. Jamie believes that infusing play and creativity into the workplace can enhance problem-solving and overall well-being as we move away from a strict focus on efficiency and profitability. Good ideas can come from anyone, regardless of their position in the organization, and leaders should be curious and open to all ideas. Mike and Jamie discuss how the physical work environment can facilitate casual collisions and interactions between different departments to foster creativity and they offer the inspiration you need to be a Workplace Innovator in your organization! Connect with Jamie on LinkedIn: https://www.linkedin.com/in/jamie-woolf-a41416b/ Learn more about Creativity Partners: https://www.creativity-partners.com/ Watch Mike's “On My Way To Work” video series on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Todd Davis is a Senior Consultant and Thought Leader, the former Chief People Officer at FranklinCovey, and author of the book “Get Better: 15 Proven Practices to Build Effective Relationships at Work”. Mike Petrusky asks Todd about the importance of understanding employees, creating engaging work environments, and the principles of effective leadership as outlined in the book "The 7 Habits of Highly Effective People". Todd emphasizes how leadership involves understanding employees and their needs and the timeless principles that Dr. Stephen Covey explored continue to be relevant in today's changing workplace environment. The physical workplace plays a critical role for employee engagement and productivity, so facility managers can lead their teams and leverage their understanding of change management to create great experiences in our built environment. Mike and Todd explore building effective relationships in the workplace and they offer practical advice to help you be a Workplace Innovator in your organization! Connect with Todd on LinkedIn: https://www.linkedin.com/in/todddavisfc/ Learn more about Todd's book: https://www.amazon.com/Get-Better-Practices-Effective-Relationships/dp/1501158309/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=&sr= Register for The 7 Habits of Highly Effective People™ course: https://www.franklincovey.com/the-7-habits/ Watch Mike's “On My Way To Work” video series on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Rex Miller is a renowned expert in optimizing human and team performance, strategic foresight, and organizational transformation with a long history of serving the facility management and corporate real estate communities. Mike Petrusky asks Rex about their recent time together in Dallas at the IFMA / CoreNet North Texas Tech Symposium where they shared some of the challenges facing workplace leaders in 2025 and explored how the industry needs to shift its focus from technical skills to human and leadership skills. There's a lack of emphasis on curiosity, experimentation, and building stakeholder coalitions, so Rex shares his insights about workplace culture and how companies can understand the new attitudes, habits, values, and behaviors of their employees. Leadership is about influence, not positional power, so facility managers and corporate real estate professionals can lead by using their influence. Mike and Rex agree that we have a great opportunity to lead the future of work and the workplace and they offer practical advice to help you be a Workplace Innovator in your organization! Connect with Rex on LinkedIn: https://www.linkedin.com/in/rexmiller/ Learn more about Rex and get his books: https://rexmiller.com/rex-miller-1 Listen to Rex talk about “Genius Spark”: https://eptura.com/discover-more/podcast/workplace-innovator/reignite-your-life/ Watch Mike's “On My Way To Work” video series on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Albert De Plazaola is Senior Principal of Global Workplace Strategy at Unispace where he is passionate about design strategy, workplace strategy and change management with the intent to bring design thinking to solve business problems. Mike Petrusky asks about the opportunity FM and corporate real estate leaders have today to think differently about the workplace and address legacy issues in office design and strategy. They explore the importance of leadership when creating the culture and workspaces that will meet the needs of the hybrid workforce, while also enhancing productivity. Albert explains that the “perception paradox” reveals a gap between management and employee views on returning to the office, but offers hope for workplace leaders as he shares innovative ideas that can help you create more effective workspaces as you seek to be a workplace innovator in your organization! Connect with Albert on LinkedIn: https://www.linkedin.com/in/albert-de-plazaola-976b51/ Learn more about Unispace: https://www.unispace.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Michelle Gladieux is President of Gladieux Consulting and Author of the book “Communicate with Courage: Taking Risks to Overcome the Four Hidden Challenges” where she focuses on leadership and communication, strategic planning facilitation, and building creative tools that yield personal and professional development. Mike Petrusky asks Michelle to share her views on communication and how it applies to challenges we face in managing the built environment today. Communication involves risk, engaging in a new mindset or behavior with no guarantee of the result, so Michelle offers strategies to confront the four hidden challenges in communication: hiding from risk, defining to be right, rationalizing the negative, and settling for good enough. Mike and Michelle agree that having a physical presence in the workplace, at least occasionally, is essential for developing trust and connection among our teams, so they share practical tips for better communication that will inspire you to be a workplace innovator in your organization! Connect with Michelle on LinkedIn: https://www.linkedin.com/in/michellegladieux/ Buy Michelle's book on Amazon: https://www.amazon.com/Communicate-Courage-Taking-Overcome-Challenges/dp/152300312X/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=&sr= Subscribe to the BREAKDOWN newsletter: https://gladieuxconsulting.com/BREAKDOWN/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Dean Stanberry, SFP, CFM is Immediate Past-Chair on the IFMA Global Board of Directors where he is passionate about applying his collective skills and experience toward advancing the FM profession. In early January, Mike Petrusky hosted Eptura's first webinar of 2025 where he asked Dean about the findings in a recently released report from IFMA titled "Gamechanger: A Facility Manager's Guide to Building a Relationship with AI”. Dean shared how artificial intelligence can automate repetitive tasks, augment human capabilities, and offset workforce shortages as we seek to care for the built environment. Mike and Dean explore specific ways that AI will impact FM, including areas like predictive maintenance, energy management, space utilization, fault detection and diagnostics. They offer practical insights and encourage you to learn more about how you can be a workplace innovator in your organization! Connect with Dean on LinkedIn: https://www.linkedin.com/in/deanstanberry/ Download the IFMA Gamechanger Report on AI in FM: https://ifma.foleon.com/research-reports/ai-in-fm/ Watch the full hour-long video with Mike and Dean: https://lp.eptura.com/webinar-workplace-registration-january-25.html Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Tom Ryckaert is Founder of consultancy & advisory firm 2nRich and the author of "Disruptive Workplaces: How to Create Your Sustainable & Future-Proof Work Environment". He has over 20 years of experience in the facility market and currently serves as a board member at IFMA Belgium where he leads innovation and technology initiatives for Belgium. Mike Petrusky asks Tom about his new book and they explore how data management is becoming increasingly important in providing services and managing facilities. Smart building solutions and technology can greatly enhance the operation and maintenance phase of buildings and Tom believes that change management is an essential skill for facility managers, especially when designing new workplace strategies. Mike and Tom discuss the power of networks like IFMA and encourage FM professionals to look to the future and stay updated with industry trends as they seek to inspire you to be a workplace innovator in your organization! Connect with Tom on LinkedIn: https://www.linkedin.com/in/tomryckaert/ Buy Tom's book on Amazon: https://www.amazon.com/Disruptive-Workplaces-Tom-Ryckaert/dp/9401405395 Learn more about IFMA: https://www.ifma.org/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ed Buckley is Vice President of Facilities Operations at TDIndustries in Dallas, TX where he is passionate about supporting his clients and serving his teams. Mike Petrusky asks Ed about the role of the FM and CRE leader in 2025 and they explore how the industry must continue to adapt to the changing nature of work and the built environment. Understanding and addressing the challenges faced by frontline teams is crucial for effective management and technology can be used to improve their work experience. Ed shares his view of A.I. in facility management and how our teams can have significant impact on creating healthy hybrid work environments and the need for productivity in all spaces. Mike and Ed agree that understanding behavioral economics and change management is essential to drive behavior change and they offer practical advice to help you be a workplace innovator in your organization! Connect with Ed on LinkedIn: https://www.linkedin.com/in/edbuckley/ Register for the CoreNet / IFMA North Texas Tech Symposium:  https://resources.corenetglobal.org/Meetings/Meeting.aspx?ID=16037 or https://dfwifma.org/meetinginfo.php?id=129&ts=1736227306 Learn more about TD Industries: https://www.tdindustries.com/facilities-management Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Mike Petrusky reflects on the past year and the lessons learned hosting the show, speaking with industry thought-leaders, and exploring new technologies in the world of work and the workplace. He shares an update on plans for the New Year while giving a summary of a recent speech where he was asked to inspire a team of facility management professionals. Mike encourages his listeners to continuously evaluate and be open to new ideas, technologies, and skills while embracing change as an opportunity rather than a threat. The power and paradox of technology, the importance of inspiring leadership and understanding human behavior are essential when trying to build a culture of collaboration and innovation. So, tune in to get the encouragement you need to be a workplace innovator in your organization in 2025 and beyond! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/  

Lyle D. Gladney, CFM, FMP, CPMM is a Facilities Professional with a demonstrated history of working in the mechanical, building technologies, and service industries. He is currently the Building Operations Director at Clairmont Oaks and a Past President of the IFMA Atlanta Chapter where he is known for a strong leader skilled in Budgeting, HVAC, and Operations Management. Mike Petrusky asks Lyle about his career journey, challenges facing the FM industry, and they discuss the tools and strategies needed to thrive in today's built environment. Join Mike and Lyle as they drive around Atlanta together! Connect with Lyle on LinkedIn: https://www.linkedin.com/in/lyledgladneycfm/ Learn more about IFMA: https://www.ifma.org/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Aimee Grossman, CFM, CBRM, COEE is AVP of Facility Management & Workplace Experience at AdvaMed, Lena Thompson, IFMA Fellow, FMP, SFP is an Adjunct Professor & IFMA Qualified Instructor while serving on the IFMA Global Board of Directors, and Sarah Burns is a Partner Account Manager at Eptura. Mike Petrusky hosted a live roundtable discussion for the Capital Chapter of IFMA called “How Evolving Systems Can Empower Facility Professionals” where the panelists discussed integrating workplace technology with the overall management of the built environment and the evolving role of FM professionals. They explored how the hybrid work model requires significant change management, including adapting to new routines and human behavior and agreed that data and reporting are critical for decision making. Tune in to get practical ideas on enhancing the user experience when implementing new strategies or technologies and hear the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Aimee on LinkedIn: https://www.linkedin.com/in/aimee-grossman-cfm-cbrm-coee-51039a64/ Connect with Lena on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/ Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-burns-6737b9202/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

One of the highlights of 2024 was creating a full video podcast with Kay Sargent of HOK, Geoff Snavely of MilliCare, and Sarah Sims, CWP of Earthjustice to celebrate our 300th episode! Recorded and filmed at the HOK offices in Washington, DC, the panel discusses the evolution of the FM industry, changing cultures and the need for flexibility, all while emphasizing the opportunity listeners have to ensure the sustainability of work and the wellbeing of employees. Revisit this milestone with me! Watch the full video on YouTube: https://youtu.be/TTK92bzCKjg?si=8w4luE6Qub5heChp Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-sims-101/ Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/

Drew DePriest, MCR.w, WELL AP is Director of Real Estate Operations Technology at McKesson where he is passionate about innovating in the built environment using the latest CRE, facility management, and autonomous building strategies. Mike Petrusky asks Drew about the rapid pace of change in technology and the workplace and how he keeps up by engaging with industry connections while constantly being “a curious nerd”. Drew believes that data governance has become our paramount concern, so he leads his teams with a focus on ensuring data quality and accuracy. When considering new technologies, Drew shares his philosophy of identifying business outcomes rather than just jumping on the latest trends. Artificial intelligence has great potential to impact the built environment, so it's important to ensure the underlying data it learns from is accurate and complete. Mike and Drew agree that we must lead using change management strategies that put humans first, acknowledge our struggles and failures, and encouraging continuous learning and improvement as we seek to be a workplace innovator in our organizations. Connect with Drew on LinkedIn: https://www.linkedin.com/in/drewdepriest/ Learn more about McKesson: https://www.mckesson.com/about-mckesson/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Julie Whelan is SVP and Global Head of Occupier Thought Leadership at CBRE where she is passionate about identifying market trends impacting the occupier in the office and industrial space. She is lead author of CBRE's 2024 Americas Office Occupier Sentiment Survey which provides insights from 225 corporate real estate executives. Mike Petrusky asks Julie details about the report and what it reveals about office occupiers seeking to align their workspaces with hybrid work models while meeting their business objectives. They explore current and future portfolio strategies and the importance of technology and sustainability initiatives as Julie reveals a shift in sentiment about office space contraction. Mike and Julie agree that corporate real estate and facility management leaders have an essential role to play in the future of work and they offer inspiration as you seek to be a workplace innovator in your organization! Connect with Julie on LinkedIn: https://www.linkedin.com/in/juliewhelancbre/ Download CBRE's 2024 Office Occupier Sentiment Survey: https://www.cbre.com/insights/reports/2024-americas-office-occupier-sentiment-survey Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Erin McDannald is CEO at Lighting Environments, Environments by LE and Powered by Elevated where she envisions a world where technology seamlessly enriches lives by providing the end user with an amazing digital experience that focuses on health, wellness, communication, and building controls. Mike Petrusky ask Erin her perspectives on the workplace and why she believes that a digital infrastructure is crucial for future buildings as technology advances. They explore the role of air quality and lighting on our workplace experiences as leaders seek to reduce stress loads on employees and potentially improve productivity. Erin says that data from smart buildings can be used to optimize human health and focusing on wellness in the workplace can lead to clearer thinking among employees. Mike and Erin agree that aligning smart building technology with a holistic view of human experiences in the built environment, you will have the tools necessary to be a workplace innovator! Connect with Erin on LinkedIn: https://www.linkedin.com/in/erin-mcdannald-76b49116/ Visit the Elevated website: https://www.poweredbyelevated.com/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Jim Frawley is an Executive Development Consultant and Coach who is passionate about building resilient organizations by helping people plan for and respond to change. He is a Ted Talk speaker, author of “Adapting In Motion: Finding Your Place In The New Economy” and Host of the “Jim's Take Podcast”. Mike Petrusky ask Jim his perspectives on how the post-pandemic workplace has fundamentally changed due to technological advances and the changing psychology of the workforce. They explore how facility management and corporate real estate leaders must enhance their change management strategies and better communicate the significant value of having in-person social interactions in the workplace. Jim believes the ability to ask non-judgmental questions can change our relationships, so he shares practical advice that helps leaders communicate better and differentiate between problems and circumstances when dealing with change. Mike and Jim agree that leaders need to lead more effectively as we head into the future and they offer you the inspiration you will need to be a workplace innovator in your organization! Connect with Jim on LinkedIn: https://www.linkedin.com/in/jimfrawley/ Learn more about Jim's services: https://www.jimfrawley.com/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Did you miss our session at IFMA's World Workplace 2024 in San Antonio, TX? We discussed “Radical Change in Facility Management: Lean In or Be Left Behind” and prepared the audience for the new frontier of the built environment. We must all be leaders who are not afraid to upskill, leverage tech, and “be comfortable being uncomfortable”. As we navigate through an uncertain future, remember to enjoy the ride and be a Workplace Innovator! Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Allecia Mcdonald is a Facilities Senior Manager at Cushman & Wakefield and current President of the IFMA Minneapolis/St. Paul Chapter where she volunteers because of her “love for all things related to buildings”. Mike Petrusky asks Allecia about her career journey in facilities management, the impact of the IFMA community, the future of the workplace, and the role of FM in environmental sustainability. They explore the challenge of engaging young professionals in the FM community today and the need to demonstrate a high value vision to attract them. Allecia shares her passion for sustainability and the urgency to reduce greenhouse gas emissions and discusses the role of the FM world in this, plus Mike asks about the challenges we face in a post-Covid workplace. Mike and Allecia share a love of the IFMA community and are optimistic about the future of the profession as they give you the inspiration needed to be a workplace innovator in your organization! Connect with Allecia on LinkedIn: https://www.linkedin.com/in/allecia-mcdonald-934492112/ Learn more about IFMA: https://www.ifma.org/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Jessica Cooper is Chief Product Officer at International WELL Building Institute (IWBI), Francisco Lasta, OTR/L, Assoc. AIA is an Occupational Therapist leading the Inclusive Design team at the architecture firm Muller2, and Katie Sargent is Integrated Marketing Manager at Work Design Magazine. This panel joined Mike Petrusky for a live broadcast revealing the winners of Work Design's 2024 Next Work Environment Competition and they took time to discuss how the built environment plays a significant role in shaping the future of work by promoting health and well-being to support the workplace. Mike asks the panelists to share their insights and experiences involving workplace design, strategies and technologies impacting human flourishing in our work environments. With a growing focus on inclusivity, health, wellness, and sustainability in the workplace, leaders must embrace inter-departmental collaboration and change management strategies as we seek to solve the complex problems facing the workforce today. Mike and the panelists offer practical advice and the encouragement you need to be a workplace innovator! Connect with Jessica on LinkedIn: https://www.linkedin.com/in/jessicarosecooper/ Connect with Francisco on LinkedIn: https://www.linkedin.com/in/flastaotr/ Connect with Katie on LinkedIn: https://www.linkedin.com/in/katie-sargent-88697434/ See the results of the 2024 Next Work Environment Competition: https://www.workdesign.com/2024/09/announcing-the-2024-next-work-environment-competition-winners/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Bryan Berthold is Global Lead of Workplace Experience at Cushman & Wakefield where he is passionate about transforming workplace experiences using data-driven solutions. Mike Petrusky ask Bryan to share the latest research and insights his team has discovered related to the importance of well-being in the workplace and how facility management and corporate real estate leaders can improve the overall employee experience. They agree that flexibility and choice are essential components of a positive workplace experience and Bryan shares the data to back this up. As the purpose of office spaces shifts towards community and connection, FM and real estate professionals are well-positioned to take the lead in solving the challenges of hybrid work due to their integrated problem-solving skills. Tune in as Mike and Bryan offer you the information and inspiration you need to be a workplace innovator in your organization! Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryanberthold/ Learn more about C&W Experience per Square Foot™ Instant Insights: https://www.cushmanwakefield.com/en/united-states/insights/experience-per-square-foot-instant-insights Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Bianca Angelico is Director and “Chief DayMaker” at On Verve, an innovative guest services company, where she is passionate about leading her team and creating thriving workplaces. Mike Petrusky asks Bianca about her background in the facility management industry, current philosophy when caring for people in the workplace, and why one size does not fit all when it comes to end-user experiences. They explore how communication is essential in creating a great guest experience and discuss the power of technology for enhancing the employee experience. Mike and Bianca agree that effective change management requires understanding human behavior and creating strategies that suit different personas and they offer ideas for creating fun moments in the workplace and encourage you to be a workplace innovator in your organization! Connect with Bianca on LinkedIn: https://www.linkedin.com/in/biancaangelico/ Learn more about On Verve: https://www.on-verve.co.uk/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Sean Tolram is Mindfulness Programme Manager at HSBC and Founder of My Trained Mind where he is passionate about helping professionals build happy, healthy, and successful careers. Mike Petrusky asks Sean about his journey into mindfulness and why he believes that the modern workplace needs to focus on humanity if we hope to create thriving organizations in the future. Sean shares how stress in the workplace can lead to errors and decreased productivity and offers practical examples of how mindfulness can help workplace leaders build stress resilience in their teams. Mike and Sean discuss change management strategies and explore how change can be seen as a threat by the human brain, causing stress. They agree that in the new world of work, leaders must focus on employees as humans, and they offer the insights and inspiration needed to help you be a workplace innovator! Connect with Sean on LinkedIn: https://www.linkedin.com/in/seantolram/ Learn more about My Trained Mind: https://mytrainedmind.com/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Kayla Gottschalk, SFP, FMG is Launch Lead at Switchyards, the world's first neighborhood work club, where she is a passionate advocator within the built environment who believes the physical space truly enhances the experience. Mike Petrusky asks Kayla about her FM and workplace career journey as a young professional who entered the field on a mission to lead space transformations, improve business operations, and create globally inspiring spaces. They discuss the power of community connections through IFMA and the opportunity for industry leaders to think creatively and deliver the workplace experiences people desire today. Join the conversation as Mike and Kayla explore the many ways we can all be improving our work and places as they drive around Atlanta together and help inspire you to be a Workplace Innovator! Connect with Kayla on LinkedIn: https://www.linkedin.com/in/kayla-gottschalk-sfp-fmg-51a80624/ Learn more about Switchyards: https://switchyards.com/ Watch the full video of this episode: https://youtu.be/5tnAuZktPqM?si=Yu_JpRe4OZBOivXe Check out more of the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Lena Thompson, IFMA Fellow, FMP, SFP serves on the IFMA Global Board of Directors, Kay Sargent, FASID, FIIDA, CID, LEED® AP, MCR/w, WELL AP is Senior Principal & Director of Thought Leadership, Interiors at HOK, Mayra Portalatin, SFP, LEED AP is Vice President of Facilities Services at NVE, Inc., and Geoff Snavely, LEED AP is Vice President & General Manager at milliCare by EBC Carpet Services. Mike Petrusky hosts a roundtable discussion with these industry-leaders as they prepare to present a session called “Radical Change in FM: Lean In or Be Left Behind” at IFMA's World Workplace 2024 in San Antonio, TX on October 11 at 10:30am CDT. Change has always been the one constant, but now we're in a period of radical change for FM, real estate, and the workplace. This panel will look at the new frontier of the built environment from many perspectives – FM practitioners, workplace consultants, and industry partners — and why we must all be leaders who are not afraid to upskill, leverage tech, and “be comfortable being uncomfortable”. As we navigate through an uncertain future, remember to enjoy the ride and be a Workplace Innovator! Connect with Lena Thompson, FMP, SFP on LinkedIn: https://www.linkedin.com/in/lena-thompson-5b05a86/ Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Connect with Mayra on LinkedIn: https://www.linkedin.com/in/mayraportalatin/ Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Register for IFMA's World Workplace: https://i.snoball.it/p/jeVL/l/3 Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Swapna Sathyan is Board Chair at CannonDesign, Principal and Director at Blue Cottage of CannonDesign where she is passionate about helping clients envision the future and transform their organizations to achieve that vision. Mike Petrusky ask Swapna about her perspectives on the work of work today and how embracing change and viewing the workplace as an evolving work system is essential for leaders. They explore the role of technology in shaping the future of work as caring for the people in our organizations will involve more complexity due to evolving science, health, education, and organizational objectives. Swapna believes that real estate is no longer just about providing a physical space, but also about engagement, sustainability, and employee wellness. She offers practical advice and insights to help you design for inclusivity and deliver personalized experiences as you seek to become a Workplace Innovator! Connect with Swapna on LinkedIn: https://www.linkedin.com/in/swapnasathyan/ Learn more about CannonDesign: https://www.cannondesign.com/about/living-centered-design Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Esme Banks Marr is Strategy Director at BVN Architecture in London where she is passionate about interpreting and translating data into shareable and actionable insights, internal and external communications to support change and applied research. Mike Petrusky asks Esme about her career journey in the world of FM and the built environment, and they explore how communication is essential in the future of work and the workplace. Esme believes that the pandemic has elevated the importance of the role of the workplace and leaders must approach design strategies in new and innovative ways. Communication is crucial for driving workplace change and improvements and using pulse surveys and sentiment analysis tools may offer the insights needed for future decision-making. Mike and Esme also discuss generative AI as a potential tool to support the workplace, and they offer the inspiration you will need to continue upskilling as you seek to be a Workplace Innovator! Connect with Esme on LinkedIn: https://www.linkedin.com/in/esmebanksmarr/ Learn more about BVN: https://www.bvn.com.au/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Lauren Puff, CPCC is a Global Workplace Experience Leader who is passionate about driving growth, operational excellence, and employee engagement. Mike Petrusky asks Lauren about her career journey in the world of facility management, operations, and workplace for several well-known tech companies and they discuss the importance of leadership in organizations today. Fostering a culture where connections and collaboration can flourish in the workplace is possible, and Lauren shares her views on the role of physical space and technology. Mike and Lauren agree that leaders have a crucial role in building trust, delivering effective communication, and understanding human behavior so they can build productive teams, and they emphasize that change management is a critical skill for today's workplace leaders. Tune in to hear practical advice and get the encouragement you need to be a Workplace Innovator in your organization! Connect with Lauren on LinkedIn: https://www.linkedin.com/in/laurenpuff/ Learn more about WESO Collective: https://www.wesocollective.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Nick Lynn, PhD is Senior Director of Employee Experience and Engagement at WTW, a global professional services firm, where he is passionate about using EX insights to solve business problems, such as simplifying the way people work and encouraging collaboration and innovation. Mike Petrusky asks Nick about the current world of the workplace and how leaders can build a culture of trust and higher engagement. They explore the importance of employee well-being and fostering a sense of community in a holistic way that includes physical, mental, financial, and social aspects. The most effective leaders are those who continue to learn and adapt and facility management professionals have a key role to play in the change process. Nick believes that successful transformations involve creating an environment where new habits can form and trust is the glue that holds everything together. Listen to hear some practical tips and find the inspiration you need to be a Workplace Innovator in your organization! Connect with Nick on LinkedIn: https://www.linkedin.com/in/nicklynn/ Subscribe to Nick's Substack: https://nicklynnphd.substack.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Dr. Elizabeth C. Nelson is Co-Founder and Head of Innovation & Content at Smart Building Collective and author of “The Healthy Office Revolution” with a PhD in biomedical engineering that focuses on our complex relationship with technology and a better way of living and working. Mike Petrusky asks Elizabeth about her research into how leaders can create better workspaces that support both the mental health and productivity of the workforce. They explore the role of technology in the built environment with a focus on optimizing space usage and how to improve workplaces with the help of worktech tools. Elizabeth believes that designing spaces for the most sensitive among us, such as introverts and neurodivergent individuals, can create a healthier and more beneficial environment for everyone. The Smart Building Collective provides certification and consultancy for buildings and technical solutions, helping to improve and optimize workspaces, and Elizabeth applies her daring yet applicable research to help you be a Workplace Innovator! Connect with Elizabeth on LinkedIn: https://www.linkedin.com/in/nelsonelizabeth/ Learn more about Smart Building Collective: https://smartbuildingcollective.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Trevor Langdon is CEO at Green Standards, a global workplace decommissioning firm that measures and maximizes environmental, social, and governance (ESG) value. Mike Petrusky asks Trevor about the importance of understanding the circular economy in workplaces and the significant role facility managers play in reaching sustainability goals. They discuss that power of technology as a part of the solution, but agree that the human aspect is crucial and is not going away. Trevor says that there is a direct correlation between the planning window for a project and its successful outcome, so FM professionals should be proactive when extending asset lifecycles, prioritizing reuse, and turning end-of-life materials into inputs for the next generation of products. Mike and Trevor share inspirational stories and music that will encourage you to be a Workplace Innovator in your organization! Connect with Trevor on LinkedIn: https://www.linkedin.com/in/trevor-langdon/ Download the “State of the Circular Workplace Report”: https://greenstandards.com/circular-workplace/ Learn more about Green Standards: https://greenstandards.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Kursty Groves Knight is an Author, Speaker and Workplace Innovation Consultant at Space Work Life where she is passionate about inspiring people to make inspiring spaces for inspiring work. Recorded in London, Mike Petrusky asks Kursty about her new book, co-authored by past-guest Neil Usher, called “Workspace Made Easy – A Clear and Practical Guide on How to Create a Fantastic Work Environment”. They explore the importance of flexibility in workplace strategies and the need for a balance between top-down leadership and individual responsibility in creating a successful work culture. Mike and Kursty agree that work is essential for human beings as it gives us meaning and purpose while providing an opportunity for social connections and trust-building. The workplace industry is currently dealing with a lot of black and white thinking, with people seeking simple solutions to complex problems, so Kursty shares some “true stories” that will inspire you to be a Workplace Innovator in your organization! Connect with Kursty on LinkedIn: https://www.linkedin.com/in/kursty/ Buy Kursty's book: https://www.amazon.com/Workspace-Made-Easy-Kursty-Groves/dp/1032699094 Learn more about “Workspace Made Easy”: https://workspace-made-easy.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Oren Gershon is Managing Director at O M G Consultancy where he is passionate about simplifying the world of property and procurement. Mike Petrusky asks Oren about his journey in facility management and they explore the challenges of stepping outside of your comfort zone to find your grit and push for professional growth. Oren cautions us to be skeptical about workplace trends, but instead encourages us to focus on productivity as human beings in the context of life as a whole. Facility management professionals will play a crucial role in shaping the built environment, so Mike and Oren believe that we must be proactive in creating healthy and productive workplaces. Tune in as they offer you the encouragement and inspiration you will need to be a Workplace Innovator! Connect with Oren on LinkedIn: https://www.linkedin.com/in/oren-gershon-a7401659/ Learn more about IWFM: https://www.iwfm.org.uk/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/

Maud Santamaria is Global Workplace and Corporate Real Estate Director at GWI where she leads a team that is passionate about caring for people and providing a great employee experience. Recorded in London, Mike Petrusky asks Maud about her time at The Unworking Conference by WORKTECH and some lessons learned there on how we can deliver amazing workplace experiences. They agree that the modern workplace requires facility managers to be masters of all trades, including wellbeing, sustainability, real estate, and culture while leveraging data is essential for managing our workspaces. Mike and Maud explore how culture is significantly influenced by executives, but also recognize that our individual energy and attitude can set the tone for our teams. Curiosity is a key trait for navigating the future of work, so tune in to discover the trends, technologies, and strategies you will need to be a Workplace Innovator! Connect with Maud on LinkedIn: https://www.linkedin.com/in/maudlaurency/ Learn more about GWI: https://www.gwi.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Lohan Presencer is Executive Chairman of the Ministry of Sound Group in London which operates its eponymous nightclub, a live events business and The Ministry, Borough, a new paradigm in flexible working. Recorded at “The Unworking Conference” by WORKTECH, Mike Petrusky asks Lohan about his career journey in the music industry and the creation of The Ministry workspace, where he is passionate about investing in creating experiences and fostering a sense of community. Lohan believes that workspaces should be places where employees can network, make friends, meet partners, make business contacts, and do business. So, he shares his vision for offering these experiences for corporate occupiers who understand the needs and preferences of their employees. Mike and Lohan discuss how employees value environments that are vibrant, offer a mix of amenities, and provide opportunities for social interaction while they offer the inspiration you need to be a Workplace Innovator! WORKTECH Events bring together senior professionals and thought leaders for unsurpassed learning and networking opportunities. It is the only global conference series underpinned by a dedicated team of futurists and workplace advisors. WORKTECH Academy provides original research, trends, analysis, market intelligence and qualitative insights and as a membership club, it provides intelligence to its global network. Visit the WORKTECH Website: https://worktechevents.com/ Connect with Lohan on LinkedIn: https://www.linkedin.com/in/lohan-presencer-37a8793/ Learn more about The Ministry, Borough: https://theministry.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/  

Leslie Bamburg is a Workplace Transformation, Employee Experience and Program Management leader with a passion for elevating a diversity of voices in the workplace. Mike Petrusky asks Leslie to share some of her experiences managing hybrid workplace strategies at Cisco and why she believes that diversity and inclusion are crucial for the future of work. They explore how creating a better working environment can not only help retain talent, but provide improved productivity and business outcomes. Leslie believes that the purpose of the office is being redefined in the wake of the pandemic, moving away from the traditional model to a more flexible and intentional approach. The lines between workplace experience, employee experience, and customer experience are blurring, requiring an integrated approach, so tune in for the encouragement and inspiration you need to be a Workplace Innovator in your organization! Connect with Leslie LinkedIn: https://www.linkedin.com/in/lesliebamburg/ Watch the video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/  

Erik Zink is Vice President of Strategy and Sarah Kilmartin is Director of Customer Insight at Eptura where they have a passion for helping customers maximize the value of worktech investments and transformation initiatives. Mike Petrusky asks Erik and Sarah about the marketplace today and how industry leaders are approaching their digital and workplace transformation journey, which is a dynamic and ongoing process for most organizations. Employee collaboration is a key aspect of this transformation and leveraging the right technology and data is a crucial part of success, so they explore they need to view these strategies holistically. Erik and Sarah discuss both short and long-term ROI for technology initiatives and share how organizations are using their workspaces and employee experiences to create a competitive advantage, focusing on retention, productivity, and brand image. They announce the launch of Eptura's new workplace consulting services to help customers navigate transformational challenges, optimize real estate, and realize the full potential of their worktech investments while offering the inspiration you need to be a Workplace Innovator! Learn more about Eptura™ Workplace Consulting: https://lp.eptura.com/Website-Eptura-Workplace-Consulting Connect with Erik on LinkedIn: https://www.linkedin.com/in/ezink/ Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-k-72b254/ Watch the video of milestone Ep. 300 on YouTube: https://youtu.be/TTK92bzCKjg?si=7Dw3Z7TZ-AJFyRmp Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/