Podcasts about Triumph Spitfire

Click here to send a text to Christian and DougDon't miss your chance to vote for your favorite episode and who you would to have back for a second interview - https://carsloved.com/voteWe kick off Season 2 Episode 7 with some light-hearted banter about spotty internet connections and podcast housekeeping, all while expressing our immense gratitude for our growing global audience. Plus, we drop a tantalizing teaser about an upcoming episode with Nicole Johnson, a former monster truck driver and YouTube sensation - keep following the show for updates.Our guest today, James, is one of those people we admire as he turned a hobby into a full time career that he loves and is able to bring joy to others as a result of his passion. But first, James takes us down memory lane with stories of his first few cars including a two-tone blue 1977 Caprice Classic gifted from his grandfather, a vehicle full of character and quirks. You'll hear about its uncanny resemblance to an undercover police car which benefitted James more than once, the persistent stalling issues, and the adventure of installing a Pioneer stereo system. Passing the 1977 Caprice to his brother enabled James to purchase his next car, a "new to him" gold with vinyl top 1985 Oldsmobile Toronado Caliente, considered quite the luxury car in its day. His next car was near and dear to his heart, a "John Deere green" 1976 Triumph Spitfire, enabling him to be part of a car club and relying more on his mechanical skills - likely an early catalyst for his current line of work.Today, James splits his daily driving between a white 1999 Porsche 911 cabriolet and a 2017 white Honda CRV to ferry him to/from his auto restoration shop where he shares his passion as he delves deep into some of the intricacies of classic car restoration. His shop, McCrea Enterprises LLC in Easton, Maryland,  where he performs extensive work involved in a complete restoration of a vintage gems like a 1953 MGTD he is restoring for a repeat customer to give to his wife as a surprise. We discuss the challenges and triumphs of this labor of love, emphasizing the importance of preserving traditional automotive skills. From engaging with online communities to sourcing rare parts, we offer insights and tips for fellow enthusiasts. Tune in to celebrate the emotional and therapeutic joy of keeping iconic cars on the road and discover how connecting with like-minded communities can fuel your automotive passions.James had so many stories that we ran out of time, so please send us feedback if you'd like to hear more from James on a future episode. And if you're ever on Maryland's Eastern Shore, please check out his wife's restaurant and catering business, The Ivy Cafe in Easton, MD - https://theivycafeeaston.com

Hello and Welcome to The Passenger Seat Podcast, a podcast designed to fill your passenger seat with a chat about classic cars, all recorded from my 1968 Morris Minor, Peggy.In today's episode, I share all the issues we've had with Jamie's Triumph Spitfire, Wyvern!Instagram - https://www.instagram.com/thepassengerseatpodcast/?hl=en Twitter - https://twitter.com/PassengerSeatPFacebook - https://www.facebook.com/ThePassengerSeatPodcast Hosted on Acast. See acast.com/privacy for more information.

¡No os prometo que este sea el mejor podcast de la historia de Garaje Hermético! Pero sí puede que sea el que más vas a disfrutar con la vista, porque te traemos coches muy bonitos, realmente bellos. No serán los mejores descapotables ni los más rápidos ni los más sofisticados, pero sí aquellos que han hecho historia. ¡Estamos en verano! Y me apetecía hablar de descapotables. Porque son coches que siempre me han gustado, pero desde un tiempo a esta parte no es que me gusten… en que me apasionan…Me compré mi primer descapotable más o menos en 2012, un Mazda MX5 NC de techo duro. Y al poco tiempo decidí que mi coche digamos “principal” seria siempre un descapotable. Uso mi coche más veces descapotado que con techo. Basta que no llueva y que la temperatura sea de 12 o 14 grados para que me ponga un chaleco de plumas, una gorra, conecte la calefacción … ¡y a disfrutar! No soy el único, porque los descapotables son cautivadores… y si no, juzgad vosotros mismos. 1. BMW 328 (1936). El más antiguo. De BMW había mucho donde escoger, pero he elegido este 328 no por ser el más antiguo, sino porque creo que representa los valores de BMW mejor que ninguno, esos valores de calidad, deportividad y agrado de conducción. Confieso que la marca BMW me gusta… desde luego no todos sus modelos. Si llevan una X por ahí, me salen sarpullidos. 2. Morgan Plus (1950). Eterno. Un coche eterno porque nació en 1950 pero con algunos paréntesis, diversos cambios de propietarios, un sinfín de motores… sigue fabricándose hoy día casi igual a como se hacía en 1950. Y no, no lleva chasis de madera como he leído y oído por ahí sino un robusto chasis de largueros de acero. Lo que sucede es que la carrocería de paneles de aluminio o acero, según años y versiones, se sustenta en una estructura de madera fresno, bien tratada, ligera y casi eterna. 3. Renault Floride (1958). Un Dauphine de diseño italiano. Renault veía como marcas de otros países triunfaban en todo el mundo, y sobre todo en los USA, con pequeños descapotables bonitos, divertidos y asequibles. Así que utilizó el mismo sistema: Partir de un coche popular, el Dauphine, también conocido según mercados y modelos como Ondine o Gordini y ponerle una carrocería atractiva. 4. Jaguar E (1961). El más bonito. Lo hemos dicho muchas veces en este canal, si nada menos que Enzo Ferrari dijo que este coche “era el automóvil más hermoso del Mundo” no sé qué vamos a añadir nosotros, pobres mortales en comparación con “Il Commendatore”. 5. Triumph Spitfire (1962). Hecho de “retales”. Como en otros modelos de este vídeo, realmente se trata de una saga. Pero el primero aparece en el Salón de Londres de 1962 y, para ser la suma de unos cuantos “retales” tomados de un lado y otro, no podía ser más bonito ni más interesante. 6. Mercedes SL “Pagoda” (1963). Mi Mercedes favorito. ¡No os podréis quejar! Os prometí una lista de coche muy bonitos y estoy cumpliendo. Y este SL aparecido en 1963 y apodado “Pagoda” en muchos mercados por la forma de su techo duro, es de los más bonitos. 7. Alfa Romeo Spider “Duetto” (1966). Otro acierto de Pininfarina. La historia de este coche es curiosa y sorprendente. Porque cuando Alfa Romeo decide hacer un Spider piensa en Bertone, que en esos años era lo mismo que decir Giorgetto Giugiaro. Pero por una parte el diseño no convenció, pero sobre todo peso el hecho de que Alfa Romeo quería el diseño y la producción y Bertone estaba saturada con la fabricación del Fiat 850 Spider. 8. Fiat 124 Sport Spider (1966). Doble vida. Viendo este diseño de Pininfarina en colaboración con Tom Tjaarda, entonces jefe de estilo de Fiat, cuesta creer que debajo de ese bonito Spider hay uno de nuestros 124… solo que en España sí se fabricó, pocas unidades, el 850 Spider con marca Seat, pero nunca el 124… ¡qué pena! 9. MG Midget MKIII (1966). El coche de “Jane” El primer Midget nace en 1961 pero he elegido el MKIII por dos razones: Fue el primero que conocí en persona y el que realmente inició el “desembarco” de MG en los EE.UU. Como curiosidad, en su último año de vida, 1974, este modelo recibió uno paragolpes de gran tamaño para superar las normativas americanas de seguridad. Esos paragolpes recibieron el nombre de “Sabrinas” en referencia a los encantos de la actriz británica Sabrina que hizo, entre otros, el papel de Jane en la película “Tarzán” de 1966… ya sabéis que en GH somos muy cinéfilos. 10. Mazda MX5 (1989). Más de un millón. En un vídeo titulado “Descapotables que han hecho historia” no podía faltar el coche descapotable más vendido de la historia, el MX5 que sumando todas sus generaciones en el año 2016 superó la barrera del millón de coches. Conclusión. Sé que no todo el mundo puede tener un descapotable, pues es un coche absolutamente inútil… pero, si eres afortunado y puedes… no pierdas la ocasión.

Giovanni Michelotti - Episode 5 af Bilsnobberne om Bildesignere ude nu!   Denne gang er det den meget produktive Giovanni Michelotti, der tages under kærlig behandling af podcastvært Stefan Kaas og hans medvært, Adam Estrup, bilpodcastverdens svar på Methusalem, og tidligere ejer af hele to elendige, men dog Michelotti designede biler.Michelotti bliver som mange andre født i Torino (der har en hel fødegang forbeholdt vordende bildesignere på den tid) i 1921. Som 28-årig stifter han sit eget designhus, ryger en hel masse smøger, og designer intet mindre end 1.200 biler, og bagefter ryger endnu flere smøger. Det er selvfølgelig imponerende, problemet er bare, er værterne enige om, at de fleste af bilerne ikke er særlig pæne.Michelottis claim-to-fame er i virkeligheden nok, at han pennede Triumph Spitfire, stod fadder til BMW's Neue Klasse (altså den rigtige neue klasse) og tegnede den indiskutabelt smukkeste BMW nogensinde. (BMW E9 ifølge Adam, men værten mener nok at en E31 kan være kandidat til den titel?) Alt dette får denne episode til at lukke på en veritabel cliffhanger: Var det i virkeligheden Michelotti, der skabte Hofmeister-knækket? Og ikke BMWs legendariske designchef af samme navn?Podcasten om Giovanni Michelotti er endnu et afsnit i Bilsnobbernes auditive bilenclykopædi så lyt med, så risikerer du ikke længere at sidde mundlam tilbage, når talen falder på, hvem Tom Tjaarda er, om Pininfarina overhovedet har tegnet en eneste Ferrari eller hvorfor Gandini var genial – i sine unge år i alle fald.Tak fordi I lytter med, liker, og kommenterer, det er vi altid uendelig glade for!  

The Spitfire is a beautiful automobile, a thing of wonder penned by an Italian genius, but it almost never happened. If not for a chance find in the dusty corner of a factory it would have remained merely a “could have been”. But Triumph produced a car that still inspires new creations today and has a strong and loyal fan base around the world, nearly 60 years since it burst on the scene.

Is my transmission ok after blowing off a cooler line? Honda Pilot Why does my Toyota Camry just click when I try to start it? My Alternator light comes on when I move my seat and the heater fan quits. Why does my oil pan leak after replacing the gasket on my 2007 BMW 335i? My 1972 Triumph Spitfire has broken shocks, why? Where can I get a belt for my 2018 E Assist Silverado that's not made anymore? Why does my 1999 Ford Ranger engine smoke after it was rebuilt? are my Timing Chains bad on my 2.4 Regal? Why does my 1999 Chevy Express not start? How do I fix Wind noise on my car 2003 Silverado?

In this mid-sized 80's Peugeot episode 305, Chrissy appreciates hail bays, Mental is at a lonely motel by the beach, and Chris uses a warranty. Really, we preview our upcoming Lemons race at Thompson including the track amenities and go through the track walk! Really F1? Las Vegas GP Threatens to block views….jerks...  https://www.reviewjournal.com/sports/motor-sports/formula-1/f1-tells-strip-properties-to-pay-up-for-las-vegas-grand-prix-views-2877157/ Lemons racer Dave Coleman, Miata's Chief Engineer, says Miata gonna Miata. No Turbo carbuzz.com/news/mazda-says-turbo-miata-wont-happen-rules-out-horsepower-war-with-brz-gr86 Thinking of importing a Skyline GT-R? Buy a TVR instead.  https://www.hagerty.com/media/market-trends/hagerty-insider/thinking-of-a-skyline-gt-r-buy-this-instead/ 1964 Triumph Spitfire for Sale in Mooresville, IN on RacingJunk https://www.racingjunk.com/vintage/184429009/1964-triumph-spitfire-note-car-is-repaired-see-photos.html?category_id=4438&photos=&location_distance=1000&location_zip=&price_min=&price_max=&seller_type=&condition=&trade=&search=&search_type=&search_exclude=&state=&date=&order=price-low-high&np_offset=5&from=search Pittsburgh Vintage Gran Prix ​​https://pvgp.org/ Panther Solo Car https://en.wikipedia.org/wiki/Panther_Solo Couche-Tard https://corpo.couche-tard.com/en/ E1R at Glacier Bay Car Launch https://youtu.be/rkLtmPxFGIE Mental and Chrissy Try Malort https://www.instagram.com/p/CtDac5-Ix-n/ Chrissy's World Famous F* Bisquick Recipe https://youtu.be/83c3rjGqEeQ Play F1 Fantasy with us!  https://fantasygp.com/league/?lid=8094 “Join a League” = 38648094 Our Website - https://everyoneracers.com/ Download or stream here - https://everyone-racers.podcastpage.io/ https://anchor.fm/everyone-racers - E1R on Anchor.fm https://mfbc.us/m/yp26k6j - E1R Bingo Card https://discord.gg/e94QGE - E1R Discord Server https://www.youtube.com/channel/UCPrTs8wdzydOqbpWZ_y-xEA  - Our YouTube

Danmarks yngste Bilsnob? På trods af sin unge alder på bare 28 år har Alexander allerede et pænt Bil-CV med flere absolutte bilsnobbe biler, ikke de dyreste, men absolut bilsnob materiale.Hør med når vi kommer omkring den første bil til 1.800 kr, som jeg ikke kan huske mærket på, til den første cabriolet med næsten 1 mio. km på tælleren, en Triumph Spitfire, en ægte Mercedes AMG, og Bruno Saccos deciderede mesterværk Mercedes 300SL (R129) i den legendariske Beryll Metallic!Tak fordi du lytter med og abonnerer

Key Talking Points The top technician in the shop had a motorcycle accident- probably won't be able to turn a wrench again due to injuries but his career won't end in the industry.  UPDATE: Gofundme campaign has ended and raised $4,415 for Jimmy Gerontzos- he has returned to a full-time position with Andy's business Foreman position- increased productivity  Pricing correctly- if you're not increasing your pricing you are in danger to stay in business.  Labor rate- set on what you need to charge to pay employees accordingly.  Margin- set margin target and hold it Building your ultimate team- mission statement “price our services so we can make a profit and our people can work at a sustainable business” Tesla needs the aftermarket to service vehicles- cars are aging out and need repairs and parts Changing environment- you must have an enjoyable and compelling place to work for, start Monday positive, and celebrate Friday  Gravity- younger people raised in a zero gravity environment due to parents. Everyone received trophies. You must introduce gravity a little at a time. Connect with the show: https://aftermarketradionetwork.com/ (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partner: NAPA Autotech Training helps your technicians keep their skills sharp and their NAPA Know How up to date. It's the highest quality technical training that covers almost every vehicle system and every make and model. NAPA Autotech is presented by experienced instructors who are ASE master certified technicians. Even after a class is over, techs can access course information online with ClassPass. So when questions come up later they can get the answers. AutoCare Center owners who have taken advantage of Autotech Training say that well-trained technicians are helping to increase their shop's repair capability and raise bay productivity. That results in fewer comebacks, more satisfied shop customers, and reduced technician turnover. Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting http://www.NAPAAutoCare.com (www.NAPAAutoCare.com) Andy Bizub, Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy's previous episodes https://remarkableresults.biz/?s=%22bizub%22 (HERE). http://aftermarketradionetwork.com () https://remarkableresultsradio.captivate.fm/listen ()

https://www.youtube.com/watch?v=lkqILwMRRJA Andy Bizub, Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy's previous episodes https://remarkableresults.biz/?s=%22bizub%22 (HERE). Joe Jerkins, Owner Westside Auto Pro, Clive, IA. Joe has been in the Automotive Industry since 2007 when he joined a tire and mechanical repair chain store after spending multiple years in grocery store management.  He did not know anything about the industry and had no mechanical background but had a passion for helping people and sales.  After having spent some time there, he joined a dealership as a Service Advisor and quickly rose to the number 1 advisor based on sales at his dealership.  An opportunity as a Service Manager arose at a local repair facility and Joe decided it was time to get back into management as he was getting his legs under him in the automotive world.  After his second child was born, Joe sought an opportunity at his hometown dealership to run the Fixed Operations including Service, Body and helping oversee Parts.  In 2013, after realizing that there was a lot of “wrong” in this industry, generally speaking, he decided it was time for one last try with a shop he knew nothing about called Westside Auto Pros.  Joe was hired as the Service Manager and after a couple of years his title changed to General Manager.  In 2018, Ron Haugen, the owner at the time, and Joe decided to accelerate their 5 year plan of purchase and by October 1st of that year, Joe was the brand new owner of the already successful Westside Auto Pros.  Westside Auto Pros continues to grow its repair shop as well as its towing and roadside assistance department. Patrick Ryan, Technician, Eagle Automotive, Columbine Hills, CO, 4 Locations Key Talking Points What is important to dealership technicians transitioning to independent- make it apparent the technician matters in your business. If they quit at the dealership it wouldn't be noticed. They were “just a number.” Minimal and sometimes decreasing benefits. Interviewing dealership tech- discuss your team culture and environment. Many techs bounce from dealership to dealership because they are still finding “their place.”Don't view working at multiple places as negative necessarily. Show them a path for all ages of your technicians. Don't have a “cookie-cutter” interview process for all your hires. Career change- wanting to grow and be challenged, feel appreciated. Millennials/Gen Z- raised with no gravity “everything is great.” Introduce gravity a little at a time. Be taught instead of blocked. Be guided. The owner needs to be vulnerable- voice it to your team Break down stereotypes of large dealerships Technicians will check your social media prior to applying and read customer and employee reviews- promote your shop is a great place to work   Connect with the show: http://aftermarketradionetwork.com (Aftermarket Radio Network) http://youtube.com/carmcapriotto (Subscribe on YouTube) https://remarkableresults.biz/episodes (Visit us on the Web) https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook) https://remarkableresults.biz/insider/ (Become an Insider) https://www.buymeacoffee.com/carm (Buy me a coffee) https://remarkableresults.biz/books/ (Important Books) Check out today's partners: This episode is brought to you by Shop-Ware Shop Management. It's time to run your business at its fullest potential with the industry's leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast...

John and Rooney walk out on a peaceful early Sunday morning, watch an impressive sunrise, discuss their neighbour's new classic Triumph Spitfire, wedding anniversary celebrations, a mind-blowing new Thai restaurant, sight a booted eagle, and get surrounded by a wind storm.

This week I had a fun chat with Paul Geithner from JWST. We discussed the reasons behind all of the delays, what science JWST will do, and much more!Paul's career at NASA began in 1991 when he was hired into the Hubble Space Telescope (HST) Flight Systems and Servicing project at Goddard. He worked on HST's replacement gyroscopes and was the Instrument Manager for the Corrective Optics Space Telescope Axial Replacement (COSTAR) optical correction instrument and the Near-Infrared Camera and Multi-Object Spectrometer (NICMOS) scientific instrument.Paul's involvement with Webb began in 1997 after the second HST servicing mission when he became the program's Mission Systems Engineer. He later served as the Webb Instrument Systems Manager and in 2002 went to NASA Headquarters in Washington, D.C. as the mission's Program Executive before returning to Goddard in November of 2006 as the Webb Observatory Manager. He became Deputy Project Manager - Technical in 2011.His other professional work experience includes military service and private sector employment in consumer credit and in fiber optic communications. He has been keenly interested in science, engineering and space exploration throughout his life and he is an enthusiastic participant in public outreach.Paul has a B.S. in Electrical Engineering from Virginia Tech (1984) and an M.B.A. from the University of Virginia (1991). He likes building things and enjoys surfing, golfing and other outdoor activities. He is also the proud owner of a 1978½ Triumph Spitfire 1500 in Silverstone Racing Green (with with Arctic White stripes) which he loves bringing to local and regional classic car events.Shoutout to Wes Struebing, explodingpancakes, and Pacman Seven for their SuperChats!Our Dom's cheese of the week was Cabriolait. Check out Dom's Cheese for more delicious cheeses: https://domscheese.com/

This week I had a fun chat with Paul Geithner from JWST. We discussed the reasons behind all of the delays, what science JWST will do, and much more!Paul's career at NASA began in 1991 when he was hired into the Hubble Space Telescope (HST) Flight Systems and Servicing project at Goddard. He worked on HST's replacement gyroscopes and was the Instrument Manager for the Corrective Optics Space Telescope Axial Replacement (COSTAR) optical correction instrument and the Near-Infrared Camera and Multi-Object Spectrometer (NICMOS) scientific instrument.Paul's involvement with Webb began in 1997 after the second HST servicing mission when he became the program's Mission Systems Engineer. He later served as the Webb Instrument Systems Manager and in 2002 went to NASA Headquarters in Washington, D.C. as the mission's Program Executive before returning to Goddard in November of 2006 as the Webb Observatory Manager. He became Deputy Project Manager - Technical in 2011.His other professional work experience includes military service and private sector employment in consumer credit and in fiber optic communications. He has been keenly interested in science, engineering and space exploration throughout his life and he is an enthusiastic participant in public outreach.Paul has a B.S. in Electrical Engineering from Virginia Tech (1984) and an M.B.A. from the University of Virginia (1991). He likes building things and enjoys surfing, golfing and other outdoor activities. He is also the proud owner of a 1978½ Triumph Spitfire 1500 in Silverstone Racing Green (with with Arctic White stripes) which he loves bringing to local and regional classic car events.Shoutout to Wes Struebing, explodingpancakes, and Pacman Seven for their SuperChats!Our Dom's cheese of the week was Cabriolait. Check out Dom's Cheese for more delicious cheeses: https://domscheese.com/

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Look for Andy’s previous episodes https://remarkableresults.biz/?s=%22bizub%22 (HERE). Charlie Marcotte is the owner of American Pride Automotive and Founder of Transportation Matters. After serving in the U.S. Army, Charlie and his wife Diane moved to Virginia in 1988 and started their family in 1992. Putting food on the table was the primary goal that started Charlie working on cars (illegally) from a 10' by 20' storage unit. A strong work ethic and love of cars allowed those humble beginnings to flourish into American Pride Automotive, with 4 locations serving the Virginia Peninsula. The family unit has always been Charlie's driving force, with three successful children and a bouncing baby Grandson: Life is Good. Building a solid business is a point of pride for Charlie, but his true passion is Transportation Matters. The transportation Matters mission drives positive social change while delivering a competitive advantage to the independent automotive repair industry—the same industry which has provided Charlie with so much opportunity. Key Talking Points Early bird drop offs- loyal customer, comes in for routine services  Key dropper- hold out keys and wants to be called when done Trust- yours to lose in everything you do.  Relationships- discuss things besides the customer’s car to establish a connection COVID 19- has started training customers to not wait in the waiting room. Customers have changed their behavior and it stressed the value of their time.    Communicating with customers- text, calls, email. Make it convenient and streamline Be neutral and objective instead of being black or white without seeing gray. Most production takes place in the middle when you can pivot, listen and adjust to your customer’s needs.  Independent shop owners are not the competition- the competition is new car dealer/franchise. The independent shops are grassroots, boots on the ground, and have community ties.   “Who not how” Dan Kennedy- how do you get your customer to look at you as their “who” for auto repair?  Phone calls- the best insights into customer’s expectations and if they’re being met. Market to existing customer base instead of all going to new customer acquisition- producing word of mouth referrals   Subscription service for VIP customers- guaranteed 24 hour appointments? Is being too busy hindering your clients? Dentists prioritize broken teeth for emergency appointments, what about broken cars?   Thanks to Andy Bizub and Charlie Marcotte for their contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page, highlighting all books discussed in the podcast library https://remarkableresults.biz/books/ (HERE). Leaders are readers. Listen for free on Apple Podcasts, Google Podcasts, Spreaker, iHeart Radio, Spotify, Podchaser, and many more. https://remarkableresults.biz/app (Mobile Listening APP's HERE) Find every podcast episode https://remarkableresults.biz/episodes/ (HERE). Every episode is segmented by Series https://remarkableresults.biz/series/ (HERE). Key Word Search https://remarkableresults.biz/tag-cloud/ (HERE). Be socially involved and in touch with the show: http://on.fb.me/1OKap9H (Facebook   )http://bit.ly/1Qn68fO (Twitter  )http://bit.ly/1SVqRvh (LinkedIn   )https://www.instagram.com/remarkableresultsradiopodcast/ (Instagram)https://www.youtube.com/channel/UCX1YwTr7M2qRHPB2F7atB8g...

The Miata is one of the most common cars out at an autocross event and dare we say one of the best to ever hit the gird. Join us as we explore the origins of the NA Miata. We will discuss its connection to British roadsters and some of the competition that ruled the land before the NA Miata hit the scene. Lastly, we dive into the many classes where the "bug-eyed sprite of the new millennium" continues to be competitive such as E Street, STR and CSP.Special guest Rocky Entriken, the unofficial historian of Solo Nationals and the author of Solo Stats will joins us to share his stories and what its like to drive both the Triumph Spitfire and the Miata out at an autocross.Please check out Rocky's amazing book Solo Stats. Rocky's book provides a great history of Nationals and records the names of everyone at Nationals in his autocross compendium.Solo Stats on AmazonYou can learn more about the history of the Miata in Thomas L Bryant's book Mazda MX-5 Miata: Twenty-Five YearsSpecial thanks to the great folks on the E Street and Porsche 914 Facebook pages for all their support!E Street Chat on Facebook Porsche 914 Group on FacebookIf you would like to learn more about the history of the the Triumph Spitfire check out these great websites:Silodrome / History of the Triumph SpitfireTriumphspitfire.nlDo you have an autocross story to share? If so, please let us know. You can find us on Facebook and on Instagram and at out web site paxattack.com.

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Look for Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22). Lucas Underwood is an Automotive diagnostic specialist, shop owner, and foreman. He owns L & N Performance Auto Repair, Blowing Rock, NC  was Founded In 2008 As A Diesel Performance Shop – Over The Past 10 Years, The Facility Has Transformed Into A Full-Service Automotive Repair Facility. Offering Repairs On All Makes & Models, Gas And Diesel. Lucas was honored by ASTE as the member of the year 2018. Look for Lucas’ other episodes (https://remarkableresults.biz/?s=lucas+underwood). Key Talking Points: Complaints from shop owners about their customer It is Andy’s contention that we program our shops to get the customers we serve and attract ASOG Facebook Group was started to help owners   It took Andy some time to realize that he didn’t want every customer that travled in front of his shop to become customers Lucas’s shop coach says that some business owners are in love with their problems and not their solutions Some shops need a nudge in the right directions and it helps out the entire industry Many shop owners should be doing better and when they do it helps out the entire industry Andy and Lucas both have a coach There is no excuse to hold onto fundamental problems in your business  Lucas started to change his business with the low hanging fruitHe wasn’t charging appropriately. Not his labor rate but the time charged on the ticket. It hurt his business and people When you start to figure it out, you don’t want every customer His customers are interested in value and what he brings to the table Owner on the counter gives time away He was taught fundamentals and his coach wanted them to become muscle memory so he can react and fix new problems You need to learn the concept behind why you are fixing segments of your business Andy- When you get the numbers right he doesn’t worry that he can’t pay the tech X on the high slide, but pay the tech X on the low side. He wants his techs to earn a great living, pay their mortgage and put food on the table. He doesn’t worry about paying his people to little When the business is financially managed you can make the decisions on what to pay and what to charge You can motivate yourself to grow if you don’t see your numbers   Lucas’s coach says: “Perfection is a lie told by the devil to steal the dreams of men”Lucas was told to get out of the bays and start running the business because he was slowing the business down You need to manage yourself out of the business so you can be away from the business without you there What gets in the way of running a great business:Arrogance Pride Ego Ignorance. You don’t know what you don’t know There are people willing to teach you, but you have to be willing to listen  Why would you invest in your business and make only 5% net profit, when you can make that with a smart investment. Too many shop owners are happy with a minimal profit and when they get ready to sell that will hurt their valuation Read Mitch Scheider’s book Misfire. Find it on the Books page on the website. Get it (https://remarkableresults.biz/books/) Owners need to think about where they bring the most value to their businessMany believe it is under the hood. Then hire someone to run the business Many don’t believe they can be the visionary and a great marketer, but that is a critically important role Too much is being in hero mode. Trying to be perfect in all ways and just spinning

https://youtu.be/fi3oBrNmE9Q Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Maryann Croce was a banker turned business owner. Tony was a technician turned shop owner. Her biggest mistake as a new business owner was thinking she had to do it all. This is one of the reasons why her signature talk “Gain Control by Letting Go” was created. Maryann is also a member of Women in Auto Care and owns  (https://remarkableresults.biz/?s=maryann+croce) . Tony Tatich is the General Manager of TMT Automotive, Bremen, IN. He works on solidifying his current shop while building human capital. He is, currently, exploring a second location with the second shop already located. One of his present challenges is finding the right person for the second location. He thinks about his continued growth personally, business, and into multiple facilities. he is working through challenges of growth & being a Yes shop in massive growth periods. He is looking for harmony and to build a shop that runs 100% without his involvement. He leads a staff of technicians that are 21, 28, & 33 with a senior technician @ 54, Growing out next people homegrown! He is very excited about –  2nd child on the way, 19.8% growth in the first 6 months! Find out more about Tony’s episodes  (https://remarkableresults.biz/?s=%22Tony+Tatich%22) . Key Talking Points: Where are you getting your new customers?Old fashion mailers Facebook groups Small fleets (other business owners) Building relationships from all sectors, building trust Google ad words Community Social media. Paid and organic Mailers Show you are different in your value proposition Google My BusinessAndy was able to cut his cost of clicks down substantially Growth strategy from TMT (Tony) took them some time to find their first. They have a goal of 5 storesMany have goals to grow and sell to a regional consolidator Time hack:Get off of Facebook Manage your time by theme days or activities Manage your tasksSend a text on your tasks to yourself and not open it until morning Plan your day the night before Find a brick of time (blocks) Cross of a list and get the closure of completion Average Repair Order GrowthLook for the ‘Smalls’Lightbulbs, air filters, cabin filters 400% Rule100% Inspected 100% Quoted 100% Talked to Client 100% of Follow Up Balancing with Rotation Be responsible for your customer vehicle Tony wants to find a shop with a low car count and low AROHe will increase that immediately, overnight with procedures and customer service commitment Understand what the client’s goals for their vehicle is. This will help you decide maintenance for the long term ‘Call Us For Anything’ A sign in your shop that professes your support to their vehicle safety and reliability. Texting, calls A forever discussion with every client Tony offers a loaner car on the weekends when they are closedWe are in a need it now world Customers want help and assistance NOW Create a lockbox with a code with keys for a loaner car Maryann has any message answered when they are closed Andy did an employee engagement surveyDiscovered internal communications was a weakness and easy to address Trends.Andy says the industry is splitting into three segmentsVery High Service, High Touch, Specialists, BoutiqueInvestment needed in...

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Talking Points:We attack each other based on emotions and not facts Does the supply industry know what they have to do to support the service professional? Found a youtube video on comparing spark plugs from two different sourcesThe reviewer checked with the supplier and discovered that the Amazon plugs were counterfeit Andy posted on a social media groupThe rub is how someone stood up for a product’s quality especially if the national manufacturer said it was counterfeit. Why would a national company stake its reputation on a false claim We are helping each other more and more. Too many still are critiquing and criticizing each other and this doesn’t help in a positive way Andy is not going to respond to negative commentary anymore We need to move ahead and be more progressive (mailto:carm@remarkableresults.biz) (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a free mobile listening app  (https://remarkableresults.biz/app/) . (https://remarkableresults.biz/coffee/) This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software.Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video, and vehicle-specific notes about a vehicle’s condition can be shared quickly with vehicle owners. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicle’s health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to (http://www.flexcheckauto.com/)  to learn more.

-Dan + Shay called in to talk about their new song with Justin Bieber and being the go-to wedding singers for their friends! -What does Kaila think about Statt's new 1973 Triumph Spitfire? -John Matarese on being a bad neighbor! -The Dad Joke of the Day! -34% of men ask their wife before doing THIS? -Sarah from Florence takes on Chelsie! Learn more about your ad choices. Visit megaphone.fm/adchoices

Vi nærmer os forårets sidste del - men det får Rolf og Nicolai slet ikke nævnt. Nå. I stedet handler det om gamle biler - blandt andet en Triumph Spitfire, som Nicolais far havde. Rolfs far havde en fransk bil, som Rolf ingenlunde savner. Men hov - det handler også om et dansk par, der har solgt alt og er draget til den dominikanske republik for at prøve lykken. Mere? Ork ja - forvent reservatets bedste burger, 50-års jubilæum for et TAG Heuer ur, disco-dage og Emma Gad. Programchef Nanna kigger også ind - hun har fået stjålet et ur, og en jagt er indledt. Lyt med - det er alle tiders underholdning.

Your Learning Curve Never Sounded So Good THE PANEL: Brian Sump is not your typical shop owner. A former professional athlete, Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007.  But in the years since, he has used his business acumen and detailed, process-based management philosophy to grow the German-specialty shop into what a number of industry consultants consider to be an industry leader. Brian now has three locations. Listen to Brian’s previous episodes (https://remarkableresults.biz/?s=Brian+sump) Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes (https://remarkableresults.biz/?s=%22bizub%22) . Key Talking Points: Transitioning to a new career requires a feeling out or learning curve time Many great people in the industry have offered help and it was welcomed open arms Andy was able to retain his top talent in his acquisition Brian:  YOu apply certain tenants of growth and development not only personally and in your business You progress at a certain rate Look at your peers Are you on a path Keep growing and access where you are Everyone can become an expert Andy: The business of being in business is about continual improvement. Even incrementally. You’ve got to push to be better Get on a process of continual improvement of yourself and your people Celebrate the wins and the high water marks of your measures Patience is a virtue Pay homage to your team for your success Good leaders/CEOs engage their team for their ideas and be sure they get to implement them Reach out and share with your industry peers Rookies are always listening and learning what they don’t know. Veterans are always trying to state what they know. Everyone should have a rookie mentality. Give your people the chance and have the confidence in them to come up with their own solutions.  Buy in not necessary because it is their decision to implement. Warren Buffet does not know anything about the candy business but he owns Sees Candy. Andy and Brian did not know how to fix cars, and they have great businesses There is a very distinct difference from being a pure follower, being a leader and being a dictator Our people need us to lead them. To inspire them. To find solutions for them and to motivate them You got to know when to step up and lead and pioneer. Andy allows their people to make the final decision to hire. Their buy-in is the highest on the new hire. When you give power to your team you can be free to do innovative things to bring back to your business If you are too busy putting out fires remove the kindling Identify the three things you hate the most in your business Start there to delegate them. Shovel off these items Learn to live in your customer’s shoes What is the real customer experience through the entire transaction Understand their pain points and remove that friction from their experience Polish up where you are weak, however, excel at your strengths Invest in your people and shape a career for them Complete training Unlocking potentials understands gifting and callings You’ve got to be fulfilled in what you do Not easy. Got to get up every time you fail. Change is a part of life and is important in every successful business We have cobwebs in our homes and have scratches on our walls. You will see them when you visit other people’s houses but will not necessarily see them in your...

"Auf der Landstraße" fühlt sich Franks quietsch-orangener "Spiti" von 1972 "am wohlsten". Der Triumph Spitfire MK4 ist eine leichte Rennsemmel, die mit seinem italienischen Design das Vorbild für Erfolgsroadster, wie den Mazda MX5 oder den Fiat Barchetta war. In dieser Folge unseres Oldtimer-Podcasts sprechen wir über einen spannenden Einsteiger-Oldie mit Kultcharakter und beherrschbarer Technik. Der in den 60er und 70er Jahren von British Leyland gebaute Zweisitzer verspricht viel Fahr-Spaß, wenn man ein paar Dinge beachtet. Deshalb informieren wir, was es beim Kauf des kleinen briten zu beachten gibt, was die bekannten Pros- und Cons. sind und welche Erfahrungen unser Spitit-Fan Frank in den letzten 20 Jahren mit seiner . hier geht es zu den im Podcast erwähnten Links: Franks Artikel im Blog "Sleeping Beauties" https://www.sleeping-beauties.de/2012/05/05/2-x-20-jahre-triumph-spitfire/ Franks Artikel bei SpiegelOnline: http://www.spiegel.de/auto/fahrberichte/triumph-spitfire-baujahr-1972-feuerspuckender-charmeur-a-468902.html Spitfire Clubs in Deutschland: https://www.triumph-spitfire.de/ http://spitfire-club-deutschland.de/

Andy Bizub from Midwest Performance Cars in Chicago is also a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and started a turnaround. Andy now has two locations. He bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Key Talking Points There is a misperception that the new car dealer knows the cars better than the independent. He works hard to break that perspective with his customers every day. We do our customers a disservice if we are not communicating our abilities with our customers. His position to his customer: Wouldn’t you want your car to be viewed by a shop/technician that see all kinds of problems across many different platforms? Andy believes that the breadth of knowledge and deeper wealth of experience makes the independent the smarter choice for vehicle repairs. We must spread this story. The reasons he knows he is the better choice. Their quality of work, customer service attitude, transparency, the training and experience that we bring to bear in servicing and repairing customer cars. We are vehicle experts. We are not here to sell cars, we are here to keep your car on the road for the best value. He believes his 3 years 100,000-mile warranty goes above and beyond the dealer program. A special thanks to Andy Bizub for sharing his passion – For The Record. Books mentioned in the content library  (https://remarkableresults.biz/books/) Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. Email Carm HERE (mailto:carm@remarkableresults.biz) . (mailto:carm@remarkableresults.biz)       Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) This episode is brought to you by FlexCheck Auto Digital Vehicle Inspection Software. Savvy shop owners use vehicle inspections to find additional work on a vehicle that the vehicle owner may not know is needed. The most successful shop owners fully inspect every car, every time. It benefits the vehicle owner more than the shop because most vehicle owners want their autos to be reliable. FlexCheck Auto takes the power of a shop’s inspection process and puts it in the palm of your technician’s hand so that pictures, video and vehicle specific notes about a vehicle’s condition can be shared quickly with vehicle owners. This simple, fully customizable system is designed to operate on any Android device. It improves technician efficiency in the bays, service writer efficiency at the counter, increases average repair order and builds trust with vehicle owners. Today’s vehicle owners want to receive their vehicles health status electronically, this makes FlexCheck Auto the most transparent way to do sell auto repair. Try it for free for 30 days! Go to (http://www.flexcheckauto.com) to learn more. (http://eepurl.com/bhqME9) Download the Remarkable Results Radio listening APP for your smart device: (https://itunes.apple.com/app/id1188757689)         Find a Top Podcast Listening APP for your Mobil Device, Click (https://remarkableresults.biz/app) (https://remarkableresults.biz/app) The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC

Your Learning Curve Never Sounded So Good The Extreme Value of Shop Tours Panel: Frank Scandura from Franks European in Las Vegas, NV started working on cars as a teenager in upstate New York and moved to Las Vegas in 1988.  After years writing service for Mercedes, he opened Frank’s European service in 2001 and grew to a 12,000-square foot, 10 bay shop in the northwest part of Las Vegas, not far from the famous Strip! Photo courtesy of Shari Pheasant He has 15 team members and is partnered with his wife Deborah. From his first immersion, in the business, pumping gas at 15 years old in Orange County New York, to writing service at a Mercedes dealer in Las Vegas Frank Scandura shares his business acumen and offers insights and trends on leadership as a business coach. Frank’s previous episodes  (https://remarkableresults.biz/?s=%22Frank+Scandura%22) .   Vinnie Lucido has had his hands in the automotive industry since 1996, starting in High school as a CSR at one of the last 76 Full-Service Gas stations in Reno. He found a passion for helping people through their most prized possessions, their automobile. Vinnie and his brother Anthony partnered together & opened CoAuto in 2014 and have been nothing but success in their new undertaking. Vinnie is ASE certified and has operated in every capacity of the automotive repair field. Throughout his career, he has been a customer service representative, a service writer, a technician, a manager and now an owner. Ultimately, he finds he is happiest when he is in communication with his clients and gets the opportunity to get to know his guests. Vinnie spends his time building relationships and networking and in turn, the shop continues to grow. Listen to Vinnie’s previous episodes  HERE (https://remarkableresults.biz/?s=%22vinnie+lucido%22) . Deb Van Batenburg is the vice president of Automotive Career Development Center [ACDC] and a former repair shop owner with his husband Craig.  She and her husband engaged full time in the understanding of the technology used in hybrid and electric cars. Students worldwide attend their comprehensive six-day trading class called ‘Up Your Voltage’. Deb also writes human interest ideas, business trends and critical thinking for Auto Inc and AASP magazines. Listen to Deb’s previous episodes  HERE (https://remarkableresults.biz/?s=%22deb+van+batenburg%22) . Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of and start a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Greg Bunch is the owner of Aspen Auto Clinic, a five-location automotive and service business in Colorado. Greg started his passion for cars at 15 when he began rebuilding a 1966 Volkswagen Bug.  Greg has moved from a Volkswagen mechanic to ASE Master Technician, to Management, to starting his shop 18 years ago in his garage, to an award-winning multi-location business. Greg is currently a board member for the STEM-based charter school call “Automotive Institute of Science & Technology” and on the Advisory board of Ratchet and Wrench Magazine. Greg is also a board member of the Autocare organization and a certified instructor for the  Worldpac Training Institute and Carquest Technical Institute.  Greg’s unwavering passion for the industry has also led him to form a company called Transformers Institute, a coaching and training company dedicated to transforming the automotive industry. Listen to Greg’s previous episodes (https://www.transformersinstitute.com/) . Bill Nalu is President of Interstate Auto Care in Madison Heights, Michigan and has been in business for 30 years.  Bill collaborates with...

(https://youtu.be/3bOE2PPxrt8) Your Learning Curve Never Sounded So Good The Panel: Keith Williamson is the owner of Williamson’s Repair and Tire in Bondurant, IA for over 20 years. He is a member of ASA Midwest where he leads the Shop Owner Support Group (an amazing group of shops) in Iowa. He and his team focus on the customer experience, as well as Hybrid, Electric and emerging vehicle Technologies. He recently added a solar array to his building and uses a Toyota Prius and Chevrolet Volt as shuttle vehicles and plans to add more hybrid and electric vehicles as they continually update their loaner fleet. He is a member of RLO Training’s Bottom Line Impact Group for 4 years. Listen to Keith’s previous episodes  (https://remarkableresults.biz/?s=%22Keith+Williamson%22) . Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of, and starting a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes  (https://remarkableresults.biz/?s=%22bizub%22) . Seth Thorson has specialized in the service of European automobiles since 1999. First, in Michigan and now at his current location in New Brighton, MN. Seth was educated at a UTI in Chicago where he was at the top of his class. He then went to BMW Step to finish the master’s program. Thorson was hired in at a BMW dealership in Bloomfield Hills, Michigan.  From there he moved to an independent shop in Waterford Michigan and learned VW Audi. Seth’s passion remained with BMW and he was offered a chance to buy an existing shop in New Brighton, Minnesota near where he grew up. He is the owner of Eurotech which specializes in BMW, Mercedes and Audi cars.  He is a firm believer in using factory tools to ensure proper repairs and coding. His team of highly trained and certified technicians are able to diagnose today’s complex vehicle systems! His second location, Green Garage, works on all makes and models. Seth also owns and runs a BMW tech support company called LMV Bavarian that provides support and programming to a growing network of over 200 shops via remote diagnostics.  He also teaches national seminars on BMW diagnostics. Seth has also partnered with SSF auto parts in their unique ‘hands-on’ training program. Seth belongs to AASP in MN, BIMRS as well as NASTEF.  He is also a member of Cecil Bullards (Institute for Automotive Business Excellence) 20 group. He believes idea sharing and networking with other shop owners has helped grow his business. Listen to Seth’s previous episodes  (https://remarkableresults.biz/?s=%22seth+thorson%22) . Key Talking Points: Buying technicians tools is a recruiting and retention tool for your business. New technician program ideas: Catch them when they start school. Post-secondary student starts as a freshman. Buy a toolkit for them. Work for your shop and get your tuition paid if you stay for four years. Apprentice gets a toolkit. So when they are working for you they have access to tools. Apprentice set is smaller and mobile so as apprentice works with different technicians they have their set with them. Provide built-in tool boxes for every tech. Toolboxes are a big barrier (cost) All tool boxes are uniform. Tech has the key. The owner has a key. No toolbox envy. This is trending especially at higher end euro shops. Offer storage of techs current box while he uses your built in. Some techs will sell their box. Productivity gains when every toolbox is uniform. The shop provides all specialty tools, diagnostic tools and scopes. Tech owns a basic set of tools themselves Every Lexus dealer is creating built-in tool boxes. Shop owner helps techs buy tools Shop foreman has...

> Your Learning Curve Never Sounded So Good The Panel: Ron Haugen owns Westside Auto Pros in Des Moines Iowa. Celebrating their 21st year in business in 2018. Ron is an ASE Master Technician, has his AAM certification and is an AMI Certified instructor. Ron also provides coaching and consulting for auto shops across the country. Ron has been Co-Chair of Vision, Hi-Tech Training and Expo,  President of the Des Moines ASA chapter and wants to be in Puerto Morelos Mexico whenever he is not in Des Moines!  Find Ron’s previous episodes (https://remarkableresults.biz/?s=%22haugen%22) .   Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of, and starting a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. Listen to Andy’s previous episodes (https://remarkableresults.biz/?s=%22bizub%22) .   B. J. Lee is a business coach, consultant and VP of Client Services at the Institute for Automotive Business Excellence. Throughout the years, B. J. has managed, owned or partnered in several repair shops and has gained a wealth of experience in which he calls upon to train others within his own organizations as well as abroad. Whether working in a high-end store or a small rural community, B. J. can easily adapt to any challenges quickly. B. J.’s success and experience has given him the opportunity to partner with Cecil Bullard and the Team at The Institute of Automotive Business Excellence and to be a Consultant to other shop owners and service advisors. Moving up quickly in the field of Business Consulting, he has made a name for himself and loves to see the positive changes within the auto repair industry. Listen to BJ’s previous episodes (https://remarkableresults.biz/?s=%22BJ+Lee%22) . Key Talking Points: Vehicle Inspections. The 300 Rule Inspect 100% of the vehicles, 100% of the time and 100% presentation of the results. It is your obligation and ethical and moral responsibility to tell the customer what is wrong with their vehicles. Digital will be more thorough and efficient than paper. Helps create a strong trusted relationship by showing everything they need to know What it is what it does, what will happen when you don’t’ fix it. Must have accountability to the process. Shop foreman should check a few cars a week to be sure the inspections are being done completely Create a spiff for a number of pictures taken per week. Pictures of good things help build history and trust. Andy Bizub requires the minimum of 10 pictures per car, but the count can go up which is a trend for him. Be sure to bill customer for certain items that you may not remember to add to the RO. Items like fluid top off. And many small parts. Shop supplies are important to charge but check with your state. Forgotten parts like 3rd wiper blade and cabin air filter. But a good inspection process will not forget these items. Having fun at work is also an important part of the culture at work. Rotate your ‘fun at work’ events. Retention programs can generate huge top line sales. Mine your data. If you can get one-third of your customer base to come back you have a huge opportunity for organic sales growth. Keep top of mind to your customers. Reach out to them via direct mail, email, and social media Follow up on declined services. The customer may not have money to do the service at a later time. Facebook is social media, not sales media. Keep it light. Do not offer specials Track your marketing efforts. Schedule a calendar event to remind yourself to call the customer in five months. Pay your parts bill with a credit card that may have travel benefits.

Andy Bizub is a native of Chicago. His first career was 25 years as a commodity trader. He entered the professional auto industry in 2014 by acquiring a failing shop in downtown Chicago that he was a customer of, and starting a turnaround. At bought his first car at age 19, a 1972 Triumph Spitfire, which was the start of his gas, oil, and automobile obsession. He is married to Libby Bizub for 22 years and has three children, Billy (20), Claire (18), and Jack (14). Andy is planning his second location for 2018. Talking points: 60% of business is Porsche plus Audio, Mercedes, BMW. Andy was a customer of the shop before he purchased it. He saw that the shop was not progressing, and he was winding down from a previous career and wanted to start another. Spent 25 years trading commodities; agricultural futures. Spent 10 years as a broker and 15 years as a trader. It was a people business. Relationships, ethics, people and trust became the strongest culture of the commodities business which was a seamless transition for him into becoming a service professional. Be bought the business and had a rough first year. He worked hard to retain the trust of the customers and his people. Andy’s second location to open at the end of 2017. It will be a general Euro service center. He got invited to open a shop in a luxury used car center. He uses Uber and ride shares to get customers back home or to work. Best entrepreneurial hack: Communication with his people. Uses Slack, dual screen monitors. As many tools to efficiently do their job. He enjoys the German car space and the tech, art and efficiency of that platform. You must be progressive and forward thinking as an independent. You will survive. Focus on your customer relationship. It is all about the customer. Relationships rule. He enjoys his twenty group and he is learning from them. Build on the foundation of your business culture. Pushing the rock in the same direction. Andy is scaling his business to run without him. He will hire people smarter than he is. Almost all successful people say they had a strong mentor or coach to help them along the way. His coach was and continues to be important to him. People are your number one asset. Give them reasons to stay. There should never be a year that you make less money than the year before. Training is very important to Andy. He prefers in-person training. He sends one of his Porsche techs to CA to train with Tony Calas. Customer perk is to wash every car. Cleaner than when it came in the shop. He is a brand ambassador for the car companies by keeping people in their cars. Repair instead of buy new. Networking opportunities in our industry are a very important tactics for every owner. Shop Profile Number of locations: 1 Years in industry: 3 Years business ownership: 3 Number of technicians: 5 Number of lifts: 11 Number of bays: 5 Days open: Mon-Fri Annual estimated volume: $1.5M Percent Repair vs Maintenance vs Other: 45/40/15 Technician training hours per year: 24 Service adviser training hours per year: 32 Specialty: Service all German makes, they primarily work on Porsche from brand new to vintage Something unique: A good percentage of our workflow are jobs that dealerships and other shops can't take on, either due to vehicle (like a Maxon Rollerskate) or the extensive work required (like a barnfind 1970 Porsche 911 that hadn't run in a decade). Association memberships: ASA SMS: Winworks Paperless: No DVI: Winworks Inspect Other software: Mechanic Advisor & Review Driver Business Coach: ATI Mastermind group: Yes Biggest challenges: Technician Shortage Anything else: We independent shops know more, do more and care more about our clients than anyone in the auto industry, and we need to...

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#174 The Sound of Le Mans 2012 Pt2 - The Classic British Welcome. Gareth and Chris Burdick of automoblog.net geek out at the plethora of lovely cars old and new at the Classic British Welcome in Saint Saturnin.

Bob chats with the lovely Buzby about the Kew Green OB a fortnight ago. (Whatever happened to Buzby?) and announces the Thameside Radio Pen friends / lonely hearts club. Mazzy gets box number 1. Later we hear Bob’s “Desert Island Discs” where Alex interviews him and we discover a bit more about his holidays and that  beloved Triumph Spitfire. We also learn what started Bob (and his older brother) on being radio pirates. He talks about Thameside Radio’s  early days when the station transmitted from Hampstead Heath for an hour each Sunday.   Dave’s DIY spot tells us how to make a nuclear fall out shelter out of sticky tape, vacuum cleaner tubing, and old cornflake boxes. (Protect and Survive anyone?)   The music is so perfectly early 80s. Motels, Silicon Teens, Gary Numan, Siouxie and the Banshees, Stiff Little Fingers, The Police (as well as Pink Floyd, Led Zeppelin and The Who) Listeners mentioned include: Graham Copeland of Cobham. Gary Williams. Mick Taylor. Alan Jameson. Basil of Harpenden. Jilly Newman. Mike Skinner.  Thanks to Basil (see comments) for additional information about this broadcast - he reports that "We got perfect reception in Harpenden, 25 miles (40Km) north west of London!"

Bob was meant to be on holiday touring southern Europe and North Africa but as his P reg orange Triumph Spitfire was stolen in Spain so he is back  after just 1 week. It wasn’t insured either. (The car was found by the Spanish police a few weeks later). Alex who was was standing in for Bob  is going to hosting the first Thameside Radio Circle Line Picnic at 2pm next Friday. It’s in a no smoking carriage (remember those). Listeners have to wear a hat, daffodil or something Thameside and bring sandwiches to swap and a bottle. Songs include Sue Wilkinson's “You’ve got to be a hustler if you want to get on” – one of my favourite records that no-one else remembers. You can see it here http://www.youtube.com/watch?v=R0HHQ7s2R3w.  Banana Split by Lio   is the listeners most popular new release (and another of my favourites)Dave makes up for playing long records the previous week by playing a lot of his old sketches – remember Dangerous Animals of the World?  The superquiz is impossible as ever. He also has the winner of the scream of the week competition where listeners had to send in a recording of themselves screaming.Thameside Radio Listeners include: Andrew Simpson who is at the Green Belt festival and invites Thameside listeners to join him for a cup of tea. Jeannie from Southall who is besotted by Frances King, Vivienne Smith from Wembley. Mark Haybittle. Ramsey Margolis. Tim Cutcliffe for brother Tony. Valerie and Robert Taylor. Varessa (Vanessa?) Newman from W2.  Latymer Upper School. Godolphin and Latymer. Dave Geer-Moring. Heather Jackson. John Gallagher. Catherine Brockelhurst. Carshalton Boys School. Gary Knight of West London Radio.