Podcasts about if your life depended

طوری مذاکره کنید که انگار زندگی‌تان به آن بستگی دارد!خلاصه کتاب هرگز سازش نکنید | Never Split the Difference: Negotiating as If Your Life Depended on Itنویسنده: کریس واس | Chris Vossناشر: نوین | مترجم: شهلا ثریاصفتگوینده و متن: مهدی بهمنیتدوین: رضا بهمنیطراح پوستر: کورش عنبری؛مشاوره تلفنی و حضوری با استاد بهمنی؛کانال یوتیوب کتاب جیبی: youtube.com/@KetabJibiحمایت مالی: KetabJibiPodcast.ir/Donateاسپانسر کتاب جیبی شوید: KetabJibiPodcast.ir/Sponsorshipتلگرام کتاب جیبی: T.me/KetabJibiPodcastاینستاگرام کتاب جیبی: Instagram.com/KetabJibiPodcast Hosted on Acast. See acast.com/privacy for more information.

طوری مذاکره کنید که انگار زندگی‌تان به آن بستگی دارد!خلاصه کتاب هرگز سازش نکنید | Never Split the Difference: Negotiating as If Your Life Depended on Itنویسنده: کریس واس | Chris Vossناشر: نوین | مترجم: شهلا ثریاصفتگوینده و متن: مهدی بهمنیتدوین: رضا بهمنیطراح پوستر: کورش عنبریاسپانسر: گالری اشرافی | خرید ساعت مچی، عینک و زیورآلات با ۱۰ درصد تخفیف با کد ketabjibiکانال یوتیوب کتاب جیبی: youtube.com/@KetabJibiحمایت مالی: KetabJibiPodcast.ir/Donateاسپانسر کتاب جیبی شوید: KetabJibiPodcast.ir/Sponsorshipتلگرام کتاب جیبی: T.me/KetabJibiPodcastاینستاگرام کتاب جیبی: Instagram.com/KetabJibiPodcast Hosted on Acast. See acast.com/privacy for more information.

In this week's episode, we dive deep into the crucial yet often challenging aspect of healthy communication within marriages. Nicky and David share candid insights into the hurdles they faced in the early stages of their own marriages due to poor communication, and how they are learning to overcome these obstacles. Join the conversation as they explore the profound impact that communication dynamics can have on relationships and, in turn, on children. From misunderstandings to conflicts, Nicky and David offer raw and honest accounts of the struggles they faced and the lessons they learned along the way. Book Reference: Never Split the Difference: Negotiating as If Your Life Depended on It by Chris Voss Podcast Reference: The Witch Trials of J.K. Rowling.

Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation skills but have to learn how to persuade our audience to be on our side. Learning excellent negotiation skills can take your career to the next level by negotiating a significant raise at your annual performance review. Negotiating a raise is so much easier than negotiating hostage situations like our next guest has while working with the FBI. In this episode, we talk to Chris Voss, also known as “The Master Negotiator.” Chris retired as the lead international kidnapping negotiator for the FBI, is the CEO of the Black Swan Group, and is the author of the national bestseller Never Split the Difference: Negotiating as If Your Life Depended on It, which was one of Darius's favorite books.   Drawing on his FBI experiences where the stakes are high, Chris Voss's company, The Black Swan Group, specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the “black swans,” small pieces of information that have a huge effect on an outcome. The biggest surprise is learning the tactics behind negotiating a business deal are very similar to negotiating with a barricaded gunman for the lives of hostages.   Don't miss this thrilling episode! What Darius discusses with Chris Voss: How to be an effective negotiator for anything How information gathering can give you an edge in the negotiation game What it takes to subtly convince someone to have it your way What small things make the biggest impact in negotiations How to diffuse a situation by calling out the negative How emotions drive human behavior, not logic The Black Swan Rule: Treat others not the way you want to be treated but the way they want to be treated Common mistakes in negotiating Why you are 31% smarter with a positive mindset Why curiosity is a superpower.  How to make the gunman feel empathy for you Chris talks about his book Never Split the Difference And other topics... Connect with Chris: Website: https://www.blackswanltd.com/ LinkedIn: https://www.linkedin.com/in/christophervoss/  Instagram: https://www.instagram.com/thefbinegotiator/?hl=en  Book: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805  Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/whoompdarius/ YouTube: https://therealdarius.com/youtube Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Learn more about your ad choices. Visit megaphone.fm/adchoices

Brought to you by Sidebar—Catalyze your career with a Personal Board of Directors | Merge—A single API to add hundreds of integrations into your app | Eppo—Run reliable, impactful experiments—Bob Moesta is the co-creator of the Jobs To Be Done (JTBD) framework, a close collaborator of Clay Christensen, and CEO and founder of The Re-Wired Group. He has helped launch more than 3,500 new products, services, and businesses and built and sold several startups himself. He is also a fellow at the Clayton Christensen Institute and a guest lecturer at the Harvard Business School, MIT Sloan School of Entrepreneurship, and Northwestern University's Kellogg School of Management. In this episode, we discuss:• What Snickers and Milky Way can teach us about JTBD• The various flavors of the JTBD framework• Best practices for implementing the framework• Advice on conducting interviews for B2B vs. B2C customers• Common mistakes people make when implementing JTBD• When not to use it—Find the full transcript at: https://www.lennyspodcast.com/the-ultimate-guide-to-jtbd-bob-moesta-co-creator-of-the-framework/#transcript—Where to find Bob Moesta:• Twitter/X: https://twitter.com/bmoesta• LinkedIn: https://www.linkedin.com/in/bobmoesta/• Website: http://www.therewiredgroup.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter/X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Bob's background(04:04) A simple explanation of the Jobs To Be Done framework(07:29) Struggling moments and demand(09:51) Understanding the context behind pain points(11:14) Reducing friction in the sales process(14:46) How Autobooks improved their buying process and 4x'ed conversion(16:52) The six phases of the buying process(18:30) The JTBD interview process(21:55) How Bob's TBI affected his reading/writing and how he is able to write books(22:02) Why people switch companies(27:18) Tips for JTBD interviewing(30:07) Why you should not have a discussion guide(32:48) The danger of looking at the customer through the product(33:53) First steps in applying the JTBD framework(36:25) Signs people are ready for a change(37:43) Bob's “layers of language”(40:15) Examples of companies with a broad adoption of JTBD(43:59) The different flavors of JTBD and common mistakes to avoid when implementing it(48:19) Bob's work with Clay Christensen on JTBD theory(51:05) When not to use JTBD(53:40) Common misconceptions about the framework(55:55) What compelled Bob to spend so much of his life on JTBD(58:07) Three big takeaways(59:07) Lightning round—Referenced:• Jason Fried on LinkedIn: https://www.linkedin.com/in/jason-fried/• Des Traynor on LinkedIn: https://www.linkedin.com/in/destraynor• Southern New Hampshire University: https://degrees.snhu.edu/• Paul LeBlanc on LinkedIn: https://www.linkedin.com/in/paul-j-leblanc-6a17749/• Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress: https://www.amazon.com/Demand-Side-Sales-101-Customers-Progress/dp/1544509987• Autobooks: https://www.autobooks.co/• Intercom: https://www.intercom.com/• Zendesk: https://www.zendesk.com/• HubSpot: https://www.hubspot.com/• The Kellogg School of Management at Northwestern University: https://www.kellogg.northwestern.edu/• Y Combinator: https://www.ycombinator.com/• Michael Horn on LinkedIn: https://www.linkedin.com/in/michaelbhorn/• Ethan Bernstein on LinkedIn: https://www.linkedin.com/in/ethanbernstein/• Never Split the Difference: Negotiating as If Your Life Depended on It: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805• William Edwards Deming on Wikipedia: https://en.wikipedia.org/wiki/W._Edwards_Deming• Basecamp: https://basecamp.com/• Sriram and Aarthi on Lenny's Podcast: https://www.lennyspodcast.com/hot-takes-and-techno-optimism-from-techs-top-power-couple-sriram-and-aarthi/• Genichi Taguchi: https://www.qualitygurus.com/genichi-taguchi/• Tony Ulwick on LinkedIn: https://www.linkedin.com/in/tonyulwick/• The Clayton Christensen Institute on LinkedIn: https://www.linkedin.com/company/clayton-christensen-institute/• Shape Up: https://basecamp.com/shapeup• The End of Average: Unlocking Our Potential by Embracing What Makes Us Different: https://www.amazon.com/End-Average-Unlocking-Potential-Embracing/dp/0062358375• The Big Bang Theory on TBS: https://www.tbs.com/shows/the-big-bang-theory/watch-now• Oppenheimer: https://www.oppenheimermovie.com/• Kyota massage chairs at Costco: https://www.costco.com/massage-chairs-cushions.html?brand=Kyota&refine=%7C%7CBrand_attr-Kyota• Paul Adams on LinkedIn: https://www.linkedin.com/in/pauladams/• Matt Hodges on LinkedIn: https://www.linkedin.com/in/mattnhodges/• Andrew Glaser on LinkedIn: https://www.linkedin.com/in/glaserandrew/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Brought to you by Attio—The powerful, flexible CRM for fast-growing startups | Coda—Meet the evolution of docs | Eppo—Run reliable, impactful experiments—Sri Batchu currently leads growth at Ramp, the fastest-growing SaaS business (and fintech business) in history. Previously, he led growth strategy and operations at Instacart and was one of the first 50 employees at Opendoor, where he built, scaled, and managed a variety of business teams, including analytics, sales, and pricing. During his time there, the company grew from $100M to $5B+ in revenue and to 1,500+ people. In this episode, we discuss:• The surprising tactics behind Ramp's unprecedented early growth• A breakdown of Ramp's current growth org and growth channels• Why you need to be “failing conclusively”• Ramp's unique approach to metrics and measurement• Examples of Ramp's “secret sauce”: a data- and technology-driven approach to everything• Why Sri prioritizes employee autonomy and flexibility over hours worked• Why team structure is a red herring for growth teams, and what Sri focuses on instead• How to set good North Star metrics, and why you should have more than one• Why Sri prefers payback periods over CAC for measuring investment ROI—Find the full transcript at: https://www.lennyspodcast.com/lessons-from-scaling-ramp-sri-batchu-ramp-instacart-opendoor/#transcript—Where to find Sri Batchu:• Twitter: https://twitter.com/sri_batchu• LinkedIn: https://www.linkedin.com/in/sribatchu/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• Twitter: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Sri's background(04:07) Stats surrounding Ramp's hypergrowth(06:20) How Ramp set the stage for their remarkable growth(09:19) New customers vs. customer expansion(10:20) How Ramp has prioritized data-driven decisions(12:12) Ramp's growth engineering team, and how it supports the sales team(13:41) The structure of the growth team at Ramp(14:36) The “skunk works” team(15:49) How Ramp maintains working at such high velocity(19:11) How Ramp boosts morale and keeps employees engaged and excited(21:45) How to promote hard work(25:10) Optimizing efficiency in your growth engine(27:28) Leveraging PR and fundraising(29:20) Traditional media vs. newsletters and podcasts(30:49) Building a repeatable and scalable growth process(32:28) Examples of good North Star metrics(37:09) Lower-level metrics(40:30) When it makes sense to use the North Star framework(42:03) Why Ramp doesn't allow signups through personal emails, and how to reach out if you're in that position(43:11) Efficiency metrics and volume metrics(46:49) Payback period vs. CAC for measuring ROI(48:55) Defining payback period and contribution margin(49:51) How to sequence growth tactics for B2B(52:18) Experimentation and the importance of failing conclusively(58:06) Ramp's tool stack(1:00:32) How to hire great people(1:03:21) The importance of compensating employees properly(1:06:28) The MECE framework(1:09:21) Lightning round—Referenced:• How Ramp builds product, in Lenny's Newsletter: https://www.lennysnewsletter.com/p/how-ramp-builds-product• Eight Sleep: https://www.eightsleep.com/• Keith Rabois on LinkedIn: https://www.linkedin.com/in/keith/• Packy McCormick's article on Ramp: https://www.notboring.co/p/ramps-double-unicorn-rounds-behind• Gibson Biddle's framework: https://gibsonbiddle.medium.com/9-the-gem-model-65c89face5de• DoorDash's business model: https://businessmodelanalyst.com/doordash-business-model/• Airtable: https://www.airtable.com/• Mutiny: https://www.mutinyhq.com/• Gokul Rajaram on Twitter: https://twitter.com/gokulr• Claire Hughes Johnson on Lenny's Podcast: https://www.lennyspodcast.com/lessons-from-scaling-stripe/• MECE principle: https://productfolio.com/mece-principal/• Never Split the Difference: Negotiating as If Your Life Depended on It: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805• Stories of Your Life and Others: https://www.amazon.com/Stories-Your-Life-Others-Chiang/dp/1101972122/r• Everything Everywhere All at Once on Hulu: https://www.hulu.com/movie/everything-everywhere-all-at-once-fa320000-8cf3-46fc-8c45-df5ec67b71f2• Fellow kettles: https://fellowproducts.com/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

One thing is universally true, that in life, and at work, the ability to negotiate and advocate for one's own position is a critical skill.  In Episode 8 of the Emotional Intelli-Gents Podcast Ismail and Sameer discuss the edge high EQ leaders have when negotiating.  Leveraging core EQ skills like self-awareness, social awareness, openness, and desire to reach common goals, emotionally intelligent leaders are able to control the emotional shockwaves that negotiations often cause. The headlining emotion and focus of EP08 is on the use of empathy to drive compromise when negotiating.  The episode will define the true essence of empathy, and explain the concept of ‘tactical' empathy, and how to employ this technique to gain an advantage in your next negotiation. Empathy is defined by Harvard Law Professor Robert Mnookin as the the process of demonstrating an accurate, nonjudgmental understanding of the other side's needs, issues and perspectives. The Black Swan Group led by Chris Voss, former FBI hostage negotiator defines ‘tactical' empathy as … The premise is that Tactical Empathy is the act of understanding another persons' mindset and feelings and making them feel understood. The episode will teach you practical ways to use empathy to understand the emotions and perceptions that are driving someone's actions, and enable you to be more equipped to influence their behavior in an organic and lasting way. References: Beyond Winning: Negotiating to Create Value in Deals and Disputes, Harvard Law Professor Robert MnookinNever Split the Difference: Negotiating as If Your Life Depended on It™, Chris Voss -  Black Swan GroupFeel free to send us an email at info@emotionalintelligents.com and share your thoughts or visit us at https://linktr.ee/emotionalintelligents

Chase Hughes (@thechasehughes) created The Behavioral Table of Elements for behavior analysis in interrogations, and is the author of The Ellipsis Manual: Analysis and Engineering of Human Behavior. [Note: This is a previously broadcast episode from the vault that we felt deserved a fresh pass through your earholes!] What We Discuss with Chase Hughes: What is The Behavioral Table of the Elements and how can we use it to determine the likelihood that someone is telling us the truth? Why Chase considers polygraph tests “just about as accurate as a coin toss” — and how they’re actually biased against people who tell the truth. What someone training to spot deception indicators and stress might learn from watching Conan O’Brien interviews. How training ourselves to be subconsciously aware of truth signals clues us in when someone who’s lying deviates from them. How to hack authority for influence and personal development. And much more... Full show notes and resources can be found here: jordanharbinger.com/768 Sign up for Six-Minute Networking — our free networking and relationship development mini course — at jordanharbinger.com/course! Miss our conversation with FBI hostage negotiator Chris Voss? Catch up with episode 165: Chris Voss | Negotiate as If Your Life Depended on It here! Like this show? Please leave us a review here — even one sentence helps! Consider including your Twitter handle so we can thank you personally!

Creating Synergy is back with a brand new episode with Grant Stevens, Commissioner of the South Australian Police on leading SA through a once-in-a-century pandemic! This episode is jam-packed with real-world leadership insights from the man himself. Grant leads one of the largest police services in Australia with over 5,000 staff and He has been a calm, steady presence over the past few years as State Coordinator for COVID-19, which has been one of the most significant challenges our state has faced in recent history. In this episode, you'll learn:

Negotiating anything in life can make even the most socially robust entrepreneurs break out in cold sweats. Many of us are not born with negotiation skills but have to learn how to persuade our audience to be on our side. Learning excellent negotiation skills can take your career to the next level by negotiating a significant raise at your annual performance review. Negotiating a raise is so much easier than negotiating hostage situations like our next guest has while working with the FBI. In this episode, we talk to Chris Voss, also known as “The Master Negotiator.” Chris retired as the lead international kidnapping negotiator for the FBI, is the CEO of the Black Swan Group, and is the author of the national bestseller Never Split the Difference: Negotiating as If Your Life Depended on It, which was one of Darius's favorite books.   Drawing on his FBI experiences where the stakes are high, Chris Voss's company, The Black Swan Group, specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the “black swans,” small pieces of information that have a huge effect on an outcome. The biggest surprise is learning the tactics behind negotiating a business deal are very similar to negotiating with a barricaded gunman for the lives of hostages.   Don't miss this thrilling episode! What Darius discusses with Chris Voss: How to be an effective negotiator for anything.   How information gathering can give you an edge in the negotiation game. What it takes to subtly convince someone to have it your way. What small things make the biggest impact in negotiations.   How to diffuse a situation by calling out the negative.   How emotions drive human behavior, not logic. The Black Swan Rule: Treat others not the way you want to be treated but the way they want to be treated. Common mistakes in negotiating. Why you are 31% smarter with a positive mindset. Why curiosity is a superpower.   How to make the gunman feel empathy for you! Chris talks about his book Never Split the Difference Connect with Chris: Website: https://www.blackswanltd.com/ LinkedIn: https://www.linkedin.com/in/christophervoss/  Instagram: https://www.instagram.com/thefbinegotiator/?hl=en  Book: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805  Connect with Darius: Website: https://therealdarius.com/ Linkedin: https://www.linkedin.com/in/dariusmirshahzadeh/ Instagram: https://www.instagram.com/whoompdarius/ YouTube: https://therealdarius.com/youtube Book: The Core Value Equation https://www.amazon.com/Core-Value-Equation-Framework-Limitless/dp/1544506708 Learn more about your ad choices. Visit podcastchoices.com/adchoices

Tarek Mansour is the Founder and CEO @ Kalshi, the first regulated exchange where you can trade directly on the outcome of events. Tarek has raised funding from some of the best including Alfred Lin @ Sequoia, Ali Partovi @ Neo, Ron Conway, Charles Schwab and Henry Kravis. Before founding Kalshi, Tarek worked at the likes of Citadel, Palantir and Goldman Sachs, in various different roles. In Today's Episode with Tarek Mansour We Discuss: 1.) Entry into Startups: How did Tarek make his way from a nerdy kid in Lebanon to having his first startup funded by Sequoia and billionaires likes Charles Schwab and Henry Kravis? How did his mother's continuous desire for excellence change Tarek's mindset? What are the biggest lessons that Tarek took from his mother's strict parenting and how did he apply them to how he manages the team at Kalshi today? 2.) What it Takes to Succeed: Why does Tarek believe that the world does not want your startup to exist? In that case, what are the core traits that founders need to fight this headwind? Does Tarek believe in work-life balance? What are some of the struggles of this? Does Tarek believe you should work on your weaknesses or double down on your strengths? 3.) Building the Team: Does Tarek believe that naivete is a strength or a weakness? At what point does it change between being a strength to being a weakness? Does Tarek prefer to hire more senior experienced people or younger hustlers with more energy? What have been the single biggest hiring mistakes that Tarek has made? How has it changed his approach to team building? What is the one single trait that if Tarek sees, he will not hire? How does Tarek make the interview process both fun but different and challenging? Where do so many founders make mistakes in how they construct the hiring process? 4.) Tarek Mansour: AMA: What have been the single biggest lessons from working with Ron Conway and Alfred Lin? What are some of Tarek's biggest insecurities in leadership today? What does Tarek know now that he wishes he had known at the beginning of his time with Kalshi? What would Tarek most like to change about the world of startups? Items Mentioned in Today's Show: Tarek's Favourite Book: Never Split the Difference: Negotiating as If Your Life Depended on It 

162: Are You Ready to be A Nonprofit CEO? (Karen Eber Davis)SUMMARYAre you ready to be the kind of leader a nonprofit organization needs as well as inspire the best in others? In episode #162 of Your Path to Nonprofit Leadership, Karen Eber Davis discusses what she calls readiness characteristics necessary to be this type of dynamic leader. Through Karen's extensive research of new CEOs, she identifies skills both emerging and current nonprofit leaders should embrace. Are you prepared to be the decision maker? Learn how to make your leadership more impactful, authentic and rewarding as you manage board challenges, fundraising and talent acquisition, retention and costs. Karen shares her top three takeaways that affect the readiness for a new nonprofit CEO. You'll hear “what worked and what didn't” advice she discovered during her many interviews with new CEOs and some interesting approaches to the first 90 days as CEO. And finally, we discuss self-care, something every nonprofit leader should be cognizant of practicing.ABOUT KARENToo many nonprofit CEOs and executive directors struggle to lead their organizations without a trusted advisor. As one, Karen Eber Davis Consulting guides nonprofit leaders to generate the resources and support they need to make remarkable mission progress. Working together, they get answers, generate revenue, and grow missions. As the founding principal of Karen Eber Davis Consulting, Davis is known for her innovation and practicality based on her work with or visits to over 1,000 nonprofit organizations and her vast experience with personnel, boards, and fundraising. She is the author of 7 Nonprofit Income StreamsandLet's Raise Nonprofit Millions Together.EPISODE TOPICS & RESOURCESLearn more about Karen's CEO research hereLet's Raise Nonprofit Millions Together: How to Create Revenue Heroes at Your Organization by Karen Eber DavisNever Split the Difference: Negotiating as If Your Life Depended on It by Chris VossKaren's CEO LibraryNonprofit Staff Recruitment: Building Your Employee PipelineCheck out Patton's new book Your Path to Nonprofit Leadership

Chris Voss (@VossNegotiation) is a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as If Your Life Depended on It. He joins the show to discuss how we can be more effective negotiators by using hostage negotiation techniques. What We Discuss with Chris Voss: The principles behind negotiation and emotional persuasion. Three types of negotiators you'll encounter — The Analyst, The Assertive, and The Accommodator — and how to size them up. How to influence the way people size you up. Defusing negative emotions. Generating rapport in difficult situations. And much more... Full show notes and resources can be found here: jordanharbinger.com/678 See Jordan (with Ryan Holiday) Live in L.A. June 13th!: Go to jordanharbinger.com/tickets for more info Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!

Vanessa Van Edwards (@vvanedwards) is the lead investigator at human behavior research lab Science of People and the author of Captivate: The Science of Succeeding with People and Cues: Master the Secret Language of Charismatic Communication. [Note: This is a previously broadcast episode from the vault that we felt deserved a fresh pass through your earholes!] What We Discuss with Vanessa Van Edwards: How can nonverbal communication affect the first impression you make to someone — even if they’re just hearing your voice over a telephone call? Explore the science of popularity — what makes the cool kids so cool? Understand the difference between social attraction and romantic attraction — and why they both matter. Find out what we can learn about people from their photographs — especially on dating sites. What interesting patterns turn up in researching episodes of reality television shows Blind Date and Shark Tank? And much more… Full show notes and resources can be found here: jordanharbinger.com/670 Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Miss our conversation with FBI hostage negotiator Chris Voss? Catch up with episode 165: Chris Voss | Negotiate as If Your Life Depended on It here! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!

Daniel Levin is an attorney, political commentator, and author of Nothing but a Circus: Misadventures Among the Powerful and Proof of Life: Twenty Days on the Hunt for a Missing Person in the Middle East. What We Discuss with Daniel Levin: How the Syrian regime kidnaps westerners and blames the opposition, keeping them in captivity -- often for years -- as bargaining chips. How Daniel became the go-to person for hunting down a missing person in Syria when no government, embassy, or intelligence agency would help. What proof of life means in a kidnapping scenario, and how someone in search of a missing person goes about finding this. How people use leverage to get what they want from one another in a place where no one does a favor without wanting something in return. The nuances of negotiating with criminals. And much more... Full show notes and resources can be found here: jordanharbinger.com/617 Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Miss our episode with FBI hostage negotiator Chris Voss? Catch up with episode 165: Chris Voss | Negotiate as If Your Life Depended on It here! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally!

Ever wondered how developing your negotiation skills can give you a competitive advantage at work? Today's guest is Chris Voss - the CEO & Founder of The Black Swan Group and author of “Never Split The Difference: Negotiating As If Your Life Depended On It”. Chris was trained in the art of negotiation by the FBI, Scotland Yard and Harvard Law School. He had a successful 24-year career at the Federal Bureau of Investigation as a Master Negotiator. Chris has now developed his company, The Black Swan Group, to teach others how to be better negotiators in the business world. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program that applies these globally proven techniques to the business world. In this episode, he is sharing those techniques with us. Notes: Chris joins the show by discussing why he wrote his book “Never Split the Difference: Negotiating as If Your Life Depended on It”. [2:56] How Chris became involved in negotiation is detailed. [4:44] Negotiation training is explained. [9:37] Chris explains human nature, personality, connection and the relation to negotiation. [13:51] Communicating in the digital world is reflected on. [27:30] A time when Chris got negotiation wrong is touched on. [33:46] Chris discusses his business, The Black Swan Group. [36:54] How to get in touch with Chris and learn more about negotiation is detailed. [48:08]   Show Sponsors: Smartkas: Providing food security as a service Najahi Events: The UAE's leading event promotor Socials: Spencer Lodge https://www.instagram.com/spencer.lodge/?hl=en https://www.linkedin.com/in/spencerlodge/ https://www.youtube.com/c/SpencerLodgeTV   Chris Voss https://www.blackswanltd.com/home https://www.instagram.com/thefbinegotiator/

Today I'm speaking with Daniel Kniaz, CEO and Founder of DiviPay In this episode, we talk about . . . Building entrepreneurial and start-up skills and base knowledge of FinTech while working in the Westpac Innovation Team. Left due to slight frustration of what they built never made it to market, and they felt (‘they' being the other future co-founder of DiviPay) could move faster and learn a lot, going out on their own. Daniel shares the journey of DiviPay and how it works. It's always been about virtual cards, though needed to pivot several times to solve the pain points of SMB and meet the demands of paying consumers. We have an interesting conversation exploring the accounting and start-up relationship and how accountants need to communicate their value to start-ups (who don't have a lot of money). Daniels first taste at entrepreneurial life was an eCommerce modern man's sock business. The trick to accessing US education at an Australian price point Explains the process methodology for building in feature requests. And I shall also mention the two books he referenced were o Humankind, A Hopeful History By: Rutger Bregman o Never Split the Difference Negotiating as If Your Life Depended on It by Chris Voss. I have a strategic partnership and work with the team at Divipay. Read more here http://EndorsementDisclosure.com. Subscribe to the Accounting Apps newsletter here http:// HeatherSmithAU.COM

Access the PDF, mind map, infographic and animated summary at https://go.getstoryshots.com/free (https://go.getstoryshots.com/free) StoryShots Summary and Analysis of Never Split the Difference: Negotiating as If Your Life Depended on It by Chris VossLife gets busy. Has https://geni.us/split-free-audiobook (Never Split the Difference) been gathering dust on your bookshelf? Instead, pick up the key ideas now. We're scratching the surface here. If you don't already have the book, order it https://geni.us/split-difference-book (here) or get thehttps://geni.us/split-free-audiobook ( audiobook for free) on Amazon to learn the juicy details. Chris Voss' Perspective https://geni.us/chris-voss (Chris Voss) is an American businessman, author, and academic. He started his career as a policeman in the rough streets of Kansas City. After this, he joined the FBI, where he became their leading kidnapping negotiator. This role brought him face-to-face with bank robbers, gang leaders, and terrorists. He is now the CEO of The Black Swan Group Ltd, which offers negotiation training for businesses and individuals. Chris is also an adjunct professor at Georgetown University and a lecturer at the Marshall School of Business at the University of South Carolina. Introduction https://geni.us/split-free-audiobook (Never Split the Difference) calls on Chris Voss' FBI career as their top hostage negotiator. Specifically, it equips readers with the negotiating skills needed to secure business deals. Chris suggests that logic and reason are not generally effective in producing productive negotiations. Instead, tactical empathy is the key to success, especially in complicated negotiations. This book aims to help people control negotiations with humans, rather than assume the other party is a robot.  StoryShot #1: The New Rules Chris Voss describes negotiation as a process of trying to convince others of your approach to a topic. So, negotiation is a type of communication that requires a specific outcome. Negotiation is built on the assumption that humans want to be accepted and understood.  Subsequently, being an active listener is an effective way to show acceptance and empathy toward the other party in the negotiation. One negotiation technique is to become an intelligent negotiator who focuses on logic and math. In reality, humans are not always convinced by rationality, and we generally do not accept comments based on logic alone. So Chris rejects this approach. Negotiation has been a topic of study since the 1970s. Still, it was only recently that psychologists like Kahneman and Tversky identified that we all have a habit of adopting cognitive biases. These cognitive biases lead to irrationality. These cognitive biases are relatively common. So, if we can better understand human negotiation psychology, we can become more successful negotiators.

Do you want to expand your market to China but don’t know the basics of Chinese business culture? Are you confident with your sales strategies for China?   Do you want to know how you can successfully sell in China?  Heidi Dugan is a TV host, celebrity, author, entrepreneur, and China Market Expert. These are the terms often used to describe her.   Having lived and worked in China for over 24 years, she has her own TV show with 6 million viewers daily and is Director and Founder of Arete Group, which helps foreign companies expand and succeed in China. Her influence across China has been recognized through her coverage on ABC News, Australian Financial Review, Harper’s Bazaar, and China Daily.   Heidi was recognized by the Australian Department of Foreign Affairs and Trade as one of the 45 people who represent the breadth and depth of the friendship between Australia and China.  In this episode, Heidi shares her insights on the importance and benefits of having a clear and planned pathway in expanding your market to China. She also talks about how cultural understanding and continuous business learning is important as well in expanding your market, specifically in China.  What you will learn from this episode:  Learn how to expand your business in China even with no knowledge  Discover the reality of Chinese business culture and remove any false expectations  Know more about what stage you are at and what you should do if you want to expand to China  “We erase people's doubts and concerns, give them absolute clarity on how they can enter one of the biggest markets in the world. And basically, we help them succeed.”  - Heidi Dugan  Topics Covered:  02:41 - Heidi defines her ideal client  03:16 - Problems that Heidi solves for her client: Erase doubts and concerns, and give absolute clarity  04:00 - Fear due to lack of knowledge, unsuccessful stories, and false expectations are some of the symptoms  05:02 - Being paralyzed and confused or jumping into things with no knowledge, two common mistakes when trying to solve the problem  06:50 - Heidi’s valuable free action: “I think advice is what people need. And so, if they go to the website heididugan.com/chinaaccelerator, they can log in and select a 15-minute call with me. I can go through things, see if they're ready, and see what stage they're actually at.”  07:24 - Heidi’s Valuable free resource: Go to heididugan.com/chinaaccelerator to download Heidi’s tool  08:16 - Books Alert: The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller, Never Split the Difference: Negotiating As If Your Life Depended on It by Chris Voss, and The Greatest Salesman in the World by Og Mandino  09:32 - Question that should have been asked to Heidi: What is the next thing that people should do, besides getting the 15-minute phone call and the download?  Key Takeaways:  “China as a market is incredibly confusing. So, people have this sort of confusion of, "Where should we start? What should we do?" And then they also have a real fear of it because of their feeling of a lack of knowledge, and also some of the stories that they may have heard from other people that perhaps were not that successful.” - Heidi Dugan  “When people come to the China market, because they don't know the culture and the market, they think, ‘Well, we don't know anything.’ And what happens in those circumstances, they put all good business knowledge to the side, and they do some really silly things, like handing their brand, even their product over to someone they don't know, to let strangers market them to China.” - Heidi Dugan  People / Resources Mentioned:  The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results by Gary Keller  Never Split the Difference: Negotiating as If Your Life Depended on It by Chris Voss  The Greatest Salesman in the World by Og Mandino   Ways to Connect with Heidi Dugan:  Website: https://www.heididugan.com/china-accelerator  LinkedIn: https://www.linkedin.com/in/heidi-dugan/  WeChat: HeidiDugan  Ways to Connect with Howard Whiteson:  Website: http://www.wealthwithoutborders.net     Podcast: https://wealthwithoutborders.net/podcast/   LinkedIn: https://www.linkedin.com/in/howardwhiteson   

Bienvenidos a un nuevo episodio de Let Swift Podcast En este episodio final de la serie hablaremos que sucede después de nuestras entrevistas de trabajo. Veremos:

What you’ll learn in just 17 minutes from today’s episode: The different strategies Tamera employs for real estate success  Marketing system Tamera puts in place to find motivated sellers at the click of a button  The one trick Tamera does that helps her close the deal every time (almost)  Resources/Links www.7daystofreedom.com   www.reiposse.com  http://locatorgold.com/   The One Minute Millionaire by Mark Victor Hansen and Robert G. Allen  Never Split the Difference: Negotiating as If Your Life Depended on It by Chris Voss  Summary:  At the age of 20, Tamera Aragon founded her first multi-million-dollar company and has developed several others since. Since 2003 she has personally and profitably flipped 487 properties. She’s on track to flip close to 50 this year in addition to running successful online business mentoring and international event businesses where through these different avenues she enjoys helping others turn their own Passions to Profits.  Tamera’s experience has earned her a solid reputation in the industry as well as the respect and friendship of many top national online marketing and real estate investment experts.  In this episode, Tamera shares her experience with different investment strategies, as well as her favorite lead generating systems, and marketing tactics that she has in her arsenal.  Topics Covered:  01:18 – How she was thrust into the real estate business   02:59 – The different strategies she’s doing real estate  04:50 – What works best for her in finding motivated sellers  11:38 – How does she close a deal every time  13:37 – Taking a look at her lead generation machine  Key Takeaways:  “Real estate is a networking business. This is a people business, unlike people who would like to think, it’s a people business all the way around.” – Tamera Aragon  “Another big trick I want to call, bring a contract with you. Be ready to close. I had the contract with my dollar amount that I wanted to pay before I got there on it.” – Tamera Aragon  “We have to have systems in place to generate the leads.” – Tamera Aragon  Connect with Tamera Aragon:  TameraAragon.com  LinkedIn  Connect with Dave Dubeau: Property Profits Podcast www.davedubeau.com www.investorattractiondemo.com Facebook LinkedIn Enjoyed the Podcast? Please subscribe on iTunes for updates

Negotiation is both an art and a science. Many of the skills associated with effective negotiations are actually historically feminine strengths. This is incredible for women entrepreneurs because as business owners we will be part of negotiations whether it is when we are hiring, drafting a proposal, discussing terms for a speaking contract, or considering a new lease. Today, I cover five tips to help you hone your negotiating skills, and I bet you have already mastered many of these, you just may not have put them all together. Join the BizChix Community Books, Tools or Events Mentioned: Never Split the Difference: Negotiating as If Your Life Depended on it by Chris Voss Social Intelligence: The New Science of Human Relationships by Daniel Goleman Silent Messages: Implicit Communication of Emotions and Attitudes by Albert Mehrabian Other Links Mentioned: Chris Voss Negotiation Masterclass Work with Us: Programs Overview VIP Day One:One Coaching Leadership Lab Six Figures Lab This episode was first published at BizChix.com/418. Subscribe to our sister podcast, Stacking Your Team, on your podcast app or listen at BizChix.com.

The notion of 'work-life balance' has long been held as something to achieve and attain. But does it really exist? And if so, how can you make it exist for you? We delve into the world of integrators vs segmentors, attention management as opposed to time management, the four quadrants for prioritisation, and the art of saying ‘no’.  #freeforacatchuppodcast #worklifebalance #attentionmanagement #prioritisation #sayingno #restandrecovery Articles, podcasts and books we referenced:  WorkLife with Adam Grant: When Work Takes Over Your Life, https://open.spotify.com/episode/6tI82nH340aOWAeb5lz6O5 |  Are you an integrator or a segmentor? https://qz.com/work/1349189/are-you-an-integrator-or-a-segmentor-knowing-the-answer-can-help-with-work-life-balance/ |  Smarter Productivity isn’t about time management, it’s about attention management, https://www.nytimes.com/2019/03/28/smarter-living/productivity-isnt-about-time-management-its-about-attention-management.html |  7 Habits of Highly Effective People, Stephen Covey, https://www.bookdepository.com/7-Habits-Highly-Effective-People-Stephen-R-Covey/9781416502494 | Why is it hard to say no and how can you get better at it, https://www.psychologytoday.com/au/blog/the-couch/201601/why-is-it-hard-say-no-and-how-can-you-get-better-it | Never Split the Difference: Negotiating as If Your Life Depended on It by Christopher Voss with Tahl Raz, https://www.bookdepository.com/Never-Split-Difference-Chris-Voss/9780062872302  Follow us on instagram @freeforacatchup_podcast or email freeforacatchuppodcast@gmail.com Theme music credit: Give me some answers, The New Fools, sourced from: Epidemic Sound https://www.epidemicsound.com/ Disclaimer: All opinions are our own and do not strictly represent the opinions of our religious affiliation (although you'd hope they align with our beliefs, and we definitely endeavour to have a Christian faith-based frame of reference). 

We continue our conversation, zooming into investing, and what we did about it. Remember to check out these cool sites!: The Financial Diet (Youtube channel) (https://www.youtube.com/channel/UCSPYNpQ2fHv9HJ-q6MIMaPw) The Financial Diet (website) (https://thefinancialdiet.com/) Never Split the the Difference: Negotiating as If Your Life Depended on It by Christopher Voss with Tahl Raz (https://www.bookdepository.com/Never-Split-Difference-Chris-Voss/9780062872302) Money Smart - Australian Securities & Investment Commission (Government site) (https://www.moneysmart.gov.au/) and of course Esther goes into much more flair and detail in her blog https://thehappinessinvesther.com/ Follow us on instagram @freeforacatchup_podcast Email freeforacatchuppodcast@gmail.com Theme music credit: Give me some answers - The New Fools Sourced from: Epidemic Sound https://www.epidemicsound.com/ Disclaimer: All opinions are our own and do not strictly represent the opinions of our religious affiliation (although you'd hope they align with our beliefs, and we definitely endeavour to have a Christian faith-based frame of reference)

Chris Voss (@vossnegotiation) retired as the lead international kidnapping negotiator for the FBI, is CEO of the Black Swan Group, and is the author of the national bestseller Never Split the Difference: Negotiating as If Your Life Depended on It. What We Discuss with Chris Voss: How you can be a more effective negotiator for anything by using the FBI's own field-proven hostage negotiation techniques. How to determine which of the three archetypes of negotiator you're dealing with: The Analyst, The Assertive, or The Accommodator. Who has the real leverage in a kidnapping or hostage scenario -- and how this applies to your own lower-stakes negotiations. What it takes to subtly convince someone to have it your way. The Black Swan Rule: Treating others not the way you want to be treated, but the way they want to be treated. And much more... Sign up for Six-Minute Networking -- our free networking and relationship development mini course -- at jordanharbinger.com/course! Does your business have an Internet presence? Save up to a whopping 62% on new webhosting packages with HostGator at hostgator.com/jordan! Are you trying to hire the right person for your business, but the best candidates keep slipping away? Let ZipRecruiter -- the fastest way to hire great people -- help you screen only the best at ziprecruiter.com/jordan! TurboTax, QuickBooks, and Mint are giant solutions that give you the power to prosper! Learn how to optimize your finances before tax time at intuit.com! Eight Sleep is the first bed engineered with dynamic cooling and heating that keeps you at the perfect temperature all night long. Get $100 off your purchase when you go to EightSleep.com/jordan! Like this show? Please leave us a review here -- even one sentence helps! Consider including your Twitter handle so we can thank you personally! Full show notes and resources can be found here.

On this episode of Blunt Force Truth, Chuck and Mark are joined by Chris Voss. Chris spent 24 years working for the FBI as the lead international kidnapping negotiator and is a bestselling author. He has some great insight into President Trump's negotiation tactics and our nation's foreign relations. They start off today's show by discussing President Trump's willingness to get his hands dirty and do the negotiations himself. Their explanation includes his hard nose tactics and maintaining relationships with our allies. Mark asks if Republicans are good negotiators, and they expand on this to discuss the differences between Republicans, Democrats and President Trump. They break down some of Trump's key negotiations during his presidency. Also, Chuck and Mark ask Chris about planning a negotiation and how he approached each situation. Chuck and Mark related some of the approaches Chris used to the President's negotiations for the border wall and immigration. They finish up by getting a short lesson on the tactics Chris used during his career. Chuck and Mark ask him about some of the ways these tactics can eliminate tense situations in everyday life. Also, Chris explains how many hurt themselves during a negotiation. More about Chris Voss: Chris Voss is CEO of the Black Swan Group and author of the national bestseller Never Split the Difference: Negotiating as If Your Life Depended on It, which was named one of the seven best books on negotiation. A 24-year veteran of the FBI, Chris retired as the lead international kidnapping negotiator. Drawing on his experience in high-stakes negotiations, his company specializes in solving business communication problems using hostage negotiation solutions. Their negotiation methodology focuses on discovering the "Black Swans," small pieces of information that have a huge effect on an outcome. Chris and his team have helped companies secure and close better deals, save money and solve internal communication problems. Chris has been featured in TIME, Business Insider, Entrepreneur, Inc., Fast Company, Fortune, The Washington Post, SUCCESS Magazine, Squawk Box, CNN, ABC News and more. Connect with Chris: Website: http://blackswangroup.wpengine.com/ Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss Latest Book: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended

Your customer insists you use their cleaning supplies. They could be discount cleaning supplies or organic cleaning supplies. Or they could be from an MLM (Multi-level marketing) company. What do you do when your customer insists? Angela Brown, The House Cleaning Guru says when a customer insists you use their cleaning supplies, ask why. All cleaning supplies don't work as advertised. You have your favorite cleaning supplies and a cleaning routine. Is this a ploy to give you cleaning products to resell? Today's Ask a House Cleaner sponsors are Savvy Cleaner (Training for house cleaners and maids.) Airbnb Cleaning Tips to help you ace the turnover process. My Cleaning Connection (A resource hub for all things cleaning.) And HouseCleaning360 (a place where homeowners can find a great house cleaner or maid service.)   *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/show   *** MORE VIDEOS ON THIS TOPIC *** Cleaning Kit Essentials! How to Keep Your Home Clean and Save Time & Money - https://youtu.be/x7w6z2pPO8M CLEANING ROUTINE | Cleaning Caddy & Supplies - https://youtu.be/o-5oStDZ1dk Organic Cleaning Supplies - Trends for 2018 - https://youtu.be/-bqg4zwu2Iw Concentrates vs Ready to Use Cleaning Supplies - https://youtu.be/7TyzgFD98T4 What is the Annual Cost for Cleaning Supplies? - https://youtu.be/gPwMSG2MAUU Dorm Room Cleaning Supplies - https://youtu.be/xpdwiD4QC9g *** RESOURCES FROM THIS EPISODE *** You Deserve Better: Success in real-life negotiations! - https://amzn.to/2OXevCO Negotiating for Success: Essential Strategies and Skills - https://amzn.to/2N7RkVF Never Split the Difference: Negotiating as If Your Life Depended on It - https://amzn.to/2N7MKXB 4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere! A How-To Guide for Practicing the Empathic Listening, Speaking, and Dialogue Skills - https://amzn.to/2Pr0QEZ Just Listen: Discover the Secret to Getting Through to Absolutely Anyone - https://amzn.to/2N8fOyf Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life - https://amzn.to/2MuO4Yo *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://www.facebook.com/groups/HouseCleaning360/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com SAVVY PERKS – Employee Benefits for Small Business Owners – https://savvyperks.com VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental https://airbnbcleaningtips.com

"Do I clean or paint first on this move out clean? I'm trying to clean my space in the most efficient way and I need cleaning advice. The painters want the maid service to vacuum. But should they clean or paint first? There will be more cleaning on this end of tenant clean after the painter’s finish." We Ask a House Cleaner whether to clean or paint first and move out cleaning tips. Angela Brown, The House Cleaning Guru on today’s cleaning channel gives cleaning tips and bidding tips. Today’s sponsors are Savvy Cleaner (Training and certification for house cleaners and maids.) HouseCleaning360 (list your business and find homeowners to hire you.) My Cleaning Connection (A resource hub for cool cleaning stuff.) And Savvy Perks (Everyday useful benefits for small business owners and their employees.) *** COMPLETE SHOW NOTES FOR THIS EPISODE *** https://askahousecleaner.com/clean-or-paint-first/ *** MORE VIDEOS LIKE THIS *** How to Defrost a Freezer - https://youtu.be/YGYfZegc_xA How to Clean Countertops - https://youtu.be/upEjnCtXc3A How to Clean Hardwood Floors - https://youtu.be/0KAIVQkVwPE How to Get Rid of Bed Bugs - https://youtu.be/hQfHcGD9WB8 How to Clean a Shower Floor - https://youtu.be/qrjL17pU3bQ *** RESOURCES FROM THIS EPISODE *** Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond - https://amzn.to/2Kyty3y Never Split the Difference: Negotiating as If Your Life Depended on It - https://amzn.to/2IooTVk Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - Start with NO... The Negotiating Tools that the Pros Don't Want You to Know - https://amzn.to/2wOmFZI Getting More: How to Be a More Persuasive Person in Work and In Life - https://amzn.to/2IrGMlW Getting to Yes: Negotiating Agreement Without Giving In - https://amzn.to/2IszdY2 We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings. By clicking on and buying from these links we may receive a commission which helps pay for the production costs of the show. Support the show so we can continue to bring you free tips and strategies to improve your cleaning and help you grow your cleaning business. THANK YOU! *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com SAVVY PERKS – Employee Benefits for Small Business Owners – http://savvyperks.com

In this episode, we will discover what it takes to be more effective negotiators from former FBI kidnapping and hostage negotiator, Chris Voss. Voss is the author of Never Split the Difference: Negotiating as If Your Life Depended on It and featured speaker at the 2017 CUES CEO/Executive Team Network.

The Real Deal with Jason Silverman featuring Chris Voss: Never Split the Difference: Negotiating as If Your Life Depended on It Welcome to this edition of THE REAL DEAL with Jason Silverman! Jason Silverman got a chance to catch up with author and FBI veteran Chris Voss for a fun and truly eye opening conversation on how to… The post Never Split the Difference: Negotiating as If Your Life Depended on It With Chris Voss appeared first on Jason M. Silverman.

The Real Deal with Jason Silverman featuring Chris Voss: Never Split the Difference: Negotiating as If Your Life Depended on It Welcome to this edition of THE REAL DEAL with Jason Silverman! Jason Silverman got a chance to catch up with author and FBI veteran Chris Voss for a fun and truly eye opening conversation on how to… The post Never Split the Difference: Negotiating as If Your Life Depended on It With Chris Voss appeared first on Jason M. Silverman.

Chris Voss spent 24 years in the FBI and was the FBI’s lead international kidnapping and hostage negotiator for 4 years. He was an Instructor of International Business Negotiation at Harvard and is an Adjunct Professor at Georgetown and University of Southern California MBA programs. He is author of Never Split the Difference: Negotiating as If Your Life Depended on It. He founded the Black Swan Group which is a negotiating consulting firm that applies his field tested lessons of hostage, crisis and kidnapping negotiation to the business negotiation world.   Here’s a glimpse of what you’ll learn: [0:24] Jeremy’s introduction of this episode and his guest, Christopher Voss. [1:59] Kidnapping in the Philippines and how the bad guys complimented Chris’ negotiation team. [10:36] How Chris learned to use “that’s right” as a powerful negotiating technique. [13:46] How empathy fits into the task of negotiation. [19:46] Why champions practice and what it means for negotiations. [24:40] The skill of labeling in a negotiation setting. [31:58] Using mirroring to get people ready to respond or chat. [35:17] Chris’ childhood and growing up in Iowa. [39:26] The steps Chris takes to prepare himself for a negotiation. [46:41] Why there is always leverage in any negotiation. [51:35] How Chris chose his co-author and stories not included in the book. [53:40] Why people are hesitant to let the other side go first. [56:59] The lowest point in Chris’ career and how he pushed through. [59:49] How to connect with Chris and find more about negotiation tactics. In this episode… Negotiation tactics may sound like some kind of manipulative ploy to get people to do what you want, but Christopher Voss, one of the FBI’s most successful hostage negotiators in history, says that negotiation is not about manipulation, it’s about understanding the person on the other side of the conversation. In this interview, you’ll hear Chris unpack that definition and learn some very basic but powerful negotiations tactics that you can use in everyday life. Getting the person you are talking with to the point of saying “That’s right” is a pivotal point in any negotiation. It’s the point when you know that you’ve understood their side of the argument and that they are beginning to feel that you are someone who genuinely wants to help them. Find out how to use the “that’s right” principle to advance your negotiations on this episode. Christopher Voss says that one of the simplest but most powerful negotiation tactics the average person can learn is the practice of labeling. It’s learning a specific way to re-express what has been said to you that disarms and deflates the tension in the conversation, enabling you to get further in your negotiation. You can find out how to use labeling and what it can mean for your next business deal in this conversation. You’ve heard it said that you want to get to “Yes” in business negotiations. But Chris Voss says it’s more important to get to “no.” When a person is able to respond to you with a “no” answer, it gives them a sense of power and leverage that will lead them to tell more of what is really on their mind instead of keeping up a facade of control and composure. It’s an amazing negotiation tactic that yields great results. Did you know that putting yourself into a positive mindset before any conversation will enable you to more effectively deal with the conversation? A positive mood will make you 31% more effective in processing information, hearing what others are saying, and having an impact on the conversation in a positive way. You can learn how to do it on this episode of Inspired Insider. Resources Mentioned on this episode Black Swan Limited BOOK: Never Split The Difference BOOK: Start with No BOOK: Beyond Winning BOOK: Focus BOOK: Originals BOOK: Give and Take BOOK: Never Eat Alone

Chris Voss spent 24 years in the FBI and was the FBI’s lead international kidnapping and hostage negotiator for 4 years. He was an Instructor of International Business Negotiation at Harvard and is an Adjunct Professor at Georgetown and University of Southern California MBA programs. He is author of Never Split the Difference: Negotiating as If Your Life Depended on It. He founded the Black Swan Group which is a negotiating consulting firm that applies his field tested lessons of hostage, crisis and kidnapping negotiation to the business negotiation world. Here’s a glimpse of what you’ll learn: [0:24] Jeremy’s introduction of Chris Voss, former FBI agent and professor of business. [1:54] The lowest point in Chris’ career: When Martin Burnham was killed in the Philippines. [4:43] Where you can find Chris and connect with him. [6:25] The role Chris’ son plays in the business and what Chris has learned from him. [7:30] The services Chris’ company provides to business owners surrounding negotiation skills. [10:28] The types of people who find value in Chris’ teaching right away. In this episode… It’s not every day you get to talk with a hostage negotiator about what goes into effective negotiations. But that’s what Jeremy got to do in his interview with Chris Voss. But negotiations don’t always turn out the way you desire, even for the pros. On this episode, Chris tells the story of how his efforts came to naught when a hostage was lost in the Philippines, so be sure to listen to hear the story. If you need to learn how to become a better negotiator for your business deals or other opportunities you really need to hear what Chris Voss has to share on this episode. He tells his story of serving in the FBI as a hostage negotiator and offers some free tools to help you improve your skills right away. For every business person, there is a need for negotiation skills. You need to master negotiations in order to get ahead. What if you could learn from the career of a professional hostage negotiator? You can, on this episode of Inspired Insider. Resources Mentioned on this episode BOOK: Never Split The Difference The Black Swan Group Sponsor for this episode Our sponsor today is www.Rise25.com where entrepreneurs of 6,7, and 8 figure businesses come together live and in person every few months to solve their biggest business challenges through this high-level Mastermind group. Each member leaves each week with lifelong friendships and actionable steps to take their business to the next level. Check out Rise25.com - a group run by myself and cofounder John Corcoran. Rise 25 is application only.  

Chris Voss (@VossNegotiation) is a former FBI hostage negotiator and author of Never Split the Difference: Negotiating as If Your Life Depended on It. He joins the show to discuss how we can be more effective negotiators by using hostage negotiation techniques. The Cheat Sheet: The principles behind negotiation and emotional persuasion. Three types of negotiators you'll encounter -- The Analyst, The Assertive, and The Accommodator -- and how to size them up. How to influence how people size you up. Defusing negative emotions. Generating rapport in difficult situations. And so much more... Show notes at http://theartofcharm.com/podcast-episodes/chris-voss-never-split-the-difference-episode-534/ HELP US SPREAD THE WORD! If you dig the show, please subscribe in iTunes and write us a review! This is what helps us stand out from the crowd and help people find the credible advice they need. Review the show in iTunes! We rely on it! http://www.theartofcharm.com/mobilereview Stay Charming!