Podcasts about pwc canada

Are you a female leader or wanting to expand and move into more of a leadership role?Then the best way that you can do that is by learning from other female leaders. Today you're going to listen to this episode where our host, Diane Rolston, interviews three amazing women who are not only leaders, but leadership authors - Gigi, Carol and Karen. Here are the questions our guests answer:Can you share a pivotal moment in your leadership journey that shaped your perspective on leadership?Have you faced any resistance or biases in your leadership roles, and how did you navigate those challenges?How has collaboration with other women leaders influenced your perspective on leadership?What's one trait or skill that has been key to your success as a leader?Listen to learn these key takeaways:How to lead without a title and overcome imposter syndrome “Teeter Totter Leadership" and the exhaustion that comes from constantly switching between being in the field and leading othersThe importance of staying aligned with your values when working with difficult leaders and how to influence through behaviourWhy delegation and trusting your team is crucial to avoid burnout, especially for women who often fall into the "it's easier to do it myself" trapHow to navigate resistance and bias The power of collaboration with other women leaders and how they provide language for experiences you might struggle to articulateThe concept of "winning deep" versus "winning shallow" Why structured, facilitated peer groups are the "secret sauce" for leadership development and combating the loneliness of leadershipThe importance of staying curious to simplify and improve your leadership approachHow to stay engaged in places of discomfort as a key leadership skillThe upcoming book "Dynamic Women Leadership Secrets" featuring these three authors among 35 total contributorsGuest Bios: Gigi BlairGigi Blair has worked as an Executive Coach for fifteen years. She teaches those who carry lots of stress and anxiety how to think clearly and communicate confidently, while living and leading with peaceful productivity. Her clients include executives and emerging leaders, business owners, and those wanting to learn how to excel in professional interviews. Originally from Texas, she is based in Alexandria, VA, and works with clients across the USA and Canada.Karen TaKaren Ta is passionate about helping those who feel invisible become visible so they can break through doors and ceilings. While she is best known for her role in leading a Women in Leadership program at PwC Canada, she is looking to expand her reach and coach people of colour who face similar workplace challenges. She brings a unique skillset with her active listening skills as an Associate Certified Coach (ACC), critical thinking skills as a Chartered Professional Accountant (CPA), and creative problem-solving skills as a Certified Training and Development Professional (CTDP).Carol SurbeyCarol Surbey, founder of Carol Surbey...

Guest: Michael Dobner, partner, PWC Canada.

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today's fast-paced business world, customer experience is a key differentiator—and 84% of Canadian consumers are willing to pay more for a great experience (PwC Canada). This highlights the importance of strong communication and round-the-clock availability in driving customer satisfaction and business success.Joining us in this episode is Nicole Stracey, Growth and Partnership Manager at AnswerConnect, a leading provider of live answering services. Nicole shares her expertise on how small businesses can leverage live answering solutions to enhance customer service, build trust, and scale communication effectively.Key Highlights from This Episode:How Live Answering Services Improve Customer Satisfaction - Nicole explains how businesses can enhance customer interactions and build long-term relationships through personalized communication.The Power of 24/7 Availability – Learn why round-the-clock support is essential in today's competitive market and how it helps businesses retain customers and increase loyalty.Scaling Communication with Live Answering Services – Discover how small businesses can manage customer interactions more effectively as they grow and expand.Real-World Success Stories – Nicole shares examples of businesses that have transformed their customer experience using AnswerConnect's services.Building Strong Client Relationships – Understand the importance of trust, personalization, and responsiveness in delivering exceptional customer service.Special Thanks to Our Partners:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAIHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSMEGoogle: https://www.google.ca/For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation. 

Guest: Colin Mowatt, Partner, Tax Policy Leader, PwC Canada

PwC recently released their 46th edition of their Emerging Trends in Real Estate which also included a separate report for Canada (the 20th version). This is a must read report for anyone involved in the commercial real estate industry. To discuss their findings for 2025 I was pleased to be joined by Fred Cassano, Partner and the National Real Estate Leader with PwC Canada. We discussed the current state of the market as well as what they expect to transpire in 2025. About Fred: Fred provides strategic business and tax advice, including structuring of personal and corporate transactions and reorganizations, assistance with shareholder/owner remuneration and designing tax-effective strategies for wealth preservation and accumulation in the context of tax, estate and succession planning. As the National Real Estate Tax Leader, Fred dedicates most of his time servicing the real estate sector and has experience in effective tax planning for the acquisition, ownership, leasing and disposition of real estate and structuring / restructuring partnership and joint venture arrangements. His real estate clients are involved in residential, industrial and commercial development and the ownership of office, industrial and residential properties. Together with technology partners, Fred also assists in developing strategies and structures for PropTech related ventures. Fred is a Chartered Accountant and a graduate of York University's Schulich School of Business. Connect with Fred: https://ca.linkedin.com/in/fredcassano Reports: PwC Emerging Trends in Canadian Real Estate: https://www.pwc.com/ca/en/industries/real-estate/emerging-trends-in-real-estate.html PwC Emerging Trends in Real Estate: https://www.pwc.com/us/en/industries/financial-services/asset-wealth-management/real-estate/emerging-trends-in-real-estate.html PwC Emerging Trends in Real Estate Europe: https://www.pwc.com/gx/en/industries/financial-services/real-estate/emerging-trends-real-estate/europe.html --

Welcome to the CanadianSME Small Business Podcast! In this episode, we tackle a critical issue facing small businesses—cybersecurity. With increasing threats such as ransomware and third-party risks, it's essential to stay prepared. We'll explore practical strategies for closing the cybersecurity preparedness gap, leveraging GenAI for enhanced security, and how collaboration can strengthen defenses.Joining us today is Naren Kalyanaraman, Partner, Cybersecurity Privacy and Financial Crime National Leader at PwC Canada. With years of experience advising global institutions on cybersecurity risks and compliance, Naren brings a wealth of knowledge that can help small businesses navigate today's cybersecurity challenges.Key Highlights:Top Cyber Threats for Small Businesses: How to stay protected and improve cloud security, manage vendors, and prevent ransomware attacks.Leveraging GenAI: The role of artificial intelligence in cybersecurity and how small businesses can use it responsibly.Collaborative Cybersecurity: The importance of industry partnerships and knowledge sharing to build stronger defenses.Resource Allocation for Cybersecurity: How small businesses can prioritize their cybersecurity budget for maximum impact.Future Trends in Cybersecurity: Key trends that small businesses should prepare for to stay ahead of emerging threats.A special thanks to Naren Kalyanaraman for sharing his expert insights on the evolving cybersecurity landscape and providing actionable strategies for small businesses!Shoutout to our sponsors. for more information find their links below:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAConstant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand   IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSMEGoogle: https://www.google.ca/Don't forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

Risk Can Be An Opportunity. $TRX Gold CEO Explains What's Next & How Gold Is A Database Business Guest: Stephen Mullowney, Chief Executive Officer, Director, TRX Gold Corporation Website: https://trxgold.com/ Bio: Stephen Mullowney was appointed CEO of TRX Gold in December 2020. He is a former Partner and Managing Director at PricewaterhouseCoopers LLP (PwC), where he led PwC Canada's Deals Mining Group for more than ten years. Mr. Mullowney has an extensive mining background, working with miners, Governments, and institutional investors across the world and supporting them in making key strategic business, financing, and policy decisions. Mr. Mullowney is a CA, CPA, CFA and holds a BBA from Acadia University. Ticker: NYSE/AMERICAN and TSE – $TRX --- Support this podcast: https://podcasters.spotify.com/pod/show/smartmoneycircle/support

In this episode of the CanadianSME Small Business Podcast, we are thrilled to welcome Michelle Bourgeois, PwC Canada's National Alliance and Consulting Technology Leader. Michelle is at the forefront of PwC's cloud initiatives, shaping strategies and forging partnerships with leading cloud providers such as AWS, Google, and Microsoft to drive innovation for Canadian businesses.During our discussion, Michelle dives into the career opportunities in cloud engineering, PwC's collaboration with AWS on the 'Jump Start Your Career' program, and the impact of cloud technologies on business modernization and the Canadian economy. As businesses continue to evolve in the digital landscape, PwC's initiatives are creating new career pathways and helping companies leverage cloud solutions for growth and efficiency.Key Highlights:PwC and AWS's 'Jump Start Your Career' Program – Michelle shares how this initiative is shaping the next generation of cloud engineers and creating new opportunities for young professionals in Canada.Career Pathways in Cloud Engineering – Learn about the diverse career options within PwC's cloud practice and how the firm is fostering talent at all levels.PwC's Cloud Expertise for Businesses – Discover how PwC's deep expertise in cloud technologies is helping Canadian businesses modernize and optimize their operations.The Economic Impact of Cloud Innovation – Michelle discusses how cloud technology is driving economic growth and transforming industries across Canada.The Role of Partnerships in Cloud Innovation – Understand the importance of strategic alliances, like PwC's partnerships with AWS, Google, and Microsoft, in advancing cloud technologies.We would like to extend our heartfelt thanks to Michelle Bourgeois for sharing her valuable insights on cloud innovation, career development, and the future of technology. Her expertise truly highlights the transformative power of cloud solutions in shaping the future of Canadian businesses.Shoutout to our sponsors for more information find their links below:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAConstant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand   IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSMEGoogle: https://www.google.ca/Don't forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

In this episode, I'm joined by Elisa Swern, a national retail and consumer leader and partner at PwC Canada. With over 25 years of experience in the retail and consumer goods sectors, Elisa brings her extensive expertise to discuss the findings of PwC's Canadian Holiday Outlook Survey for 2024. Listen in as Elisa dives into the expected increase in consumer spending this holiday season, despite economic challenges. She also highlights the spending behaviors across different generations and provinces and shares insights into the growing importance of sustainability in consumer choices. You'll learn about the rise of digital payment methods, the intriguing trends around physical gifts and secondhand purchases, and more. "They are willing to pay a little bit more to get that quality that they feel will last." - Elisa Swern This Week on Young Money: The general consensus for holiday spending according to the survey. How spending and plans stack up for Gen X, Gen Z, and Millenials. When people are planning to make their holiday purchases. The motivations driving what they buy and how. The findings on sustainability that came out of the survey. Key takeaways: Despite cost of living concerns, Canadians plan to ramp up their spending this holiday season. We are seeing a shift toward sustainability and ethical consumerism. Spending patterns differ among different generations. Digital payments and secondhand purchases are gaining popularity. Connect with Elisa Swern: LinkedIn PwC Canada Rate, Share & Inspire Other Young Millionaires-in-the-Making  Thanks for tuning into the Young Money Podcast - the advice show for young millionaires-in-the-making! If you enjoyed this week's episode, head over to Apple Podcasts and leave us a rating and review. Visit our website to learn how easy it is to leave a review on Apple Podcasts. Don't forget to share your favorite episodes on social media!  Follow the Young Money Podcast on iTunes so you never miss an episode and reach out to us on Facebook, Twitter, LinkedIn, our LinkedIn Company Page, or by visiting our website.

RECOVERING POLITICIANS PANEL: HOW HARD ARE OUR CITY WORKERS ACTUALLY WORKING?  Libby Znaimer is joined by Cheri DiNovo, a former NDP MPP, John Milloy, a former Ontario Liberal MPP who served as a cabinet minister under the Dalton McGuinty and Kathleen Wynne governments, and John Mykytyshyn,  a Conservative Political Consultant and President of Bradgate Research Group. Yesterday marked the one year anniversary of the October 7th massacre and we got to hear speeches from both Prime Minister Justin Trudeau and Conservative Leader Pierre Poilievre at a commemoration in Ottawa. And a report from Toronto's Auditor General shows that city workers responsible for the upkeep of our parks are working less hours than they are reporting in their logs. What will Mayor Olivia Chow do about this? THE SPENDING HABITS OF OLDER VS YOUNGER CANADIANS THIS UPCOMING HOLIDAY SEASON  Libby Znaimer is joined by Ellen Roseman, a consumer advocate and journalist and Bruce Winder, a retail analyst. We get a picture of what we can expect regarding the spending habits of younger Canadian adults versus older adults during this year's holiday season according to a new survey by PwC Canada. THE ANNUAL SALMON RUN THROUGH MISSISSAUGA Libby Znaimer is now joined by Andrea Dunn, Natural Areas Specialist with the City of Mississauga. It's that time of the year when you can witness the salmon run through Mississauga. Our guest details the best locations to spot it.

The Inspired Leadership Podcast is sponsored by PowerUp Leadership and Tyler Bailey. On this episode, we have Chris Dulny, Chief Digital, Data & Innovation Officer, PwC Canada. Chris shares how leaders can embrace digital transformation and shares insights from the 2024 Hopes and Fears Survey: Canadian worker sentiment in 2024.

Shelley Gilberg, CPA, CMA, ICD.D, is PwC Canada's managed accounts leader. Here, she speaks with Leah Giesbrecht, communications specialist at CPABC, about how executives can navigate generative AI to help their companies evolve and thrive. 

In episode 413 of The Brainy Business podcast, host Melina Palmer welcomes Dr. Melaina Vinski, the Behavioral Science Lead at IBM, for a deep dive into the practical applications of behavioral science in business and technology. Melaina, with her extensive background in cognitive neuroscience and human behavior, shares her journey from academia to leading behavioral science initiatives at major corporations like PwC Canada and IBM. She discusses the importance of mind wandering, mindfulness, and the integration of behavioral science into technology to create impactful solutions. Melaina elaborates on her fascinating research experiences, including studying the effects of daylight savings on cognition in Iceland and exploring mindfulness at the Max Planck Institute. She also touches on the significance of empathy, stress management, and cognitive capacity in designing user-centric solutions in the financial services and insurance industries. The episode is packed with insights on how to apply behavioral science principles to drive strategic decision-making, enhance user experience, and improve business outcomes. In this episode: Discover the impact of mind wandering and mindfulness on cognitive capacity and creativity. Learn about the integration of behavioral science into technology and its real-world applications. Understand the importance of empathy and stress management in user-centric design. Explore strategic decision-making frameworks that incorporate behavioral science principles. Gain insights into Melaina's journey from academia to leading behavioral science initiatives at IBM. Show Notes: 00:00:00 - Introduction Melina introduces Dr. Melaina Vinski, highlighting her role as the Behavioral Science Lead at IBM and her extensive background in cognitive neuroscience and human behavior. 00:04:12 - Melaina's Background and Journey Melaina shares her journey from academia to the corporate world, discussing her experiences at PwC Canada and IBM, and the transition from theoretical research to practical applications. 00:09:45 - Research on Mind Wandering and Mindfulness Melaina discusses her PhD research on mind wandering and mindfulness, including her studies on the effects of daylight savings in Iceland and mindfulness practices at the Max Planck Institute. 00:15:32 - The Importance of Empathy and Stress Management The conversation shifts to the significance of empathy and stress management in user-centric design, particularly in the financial services and insurance industries. 00:21:18 - Integrating Behavioral Science into Technology Melaina explains how behavioral science principles are integrated into technology at IBM to create impactful solutions, emphasizing the importance of strategic decision-making frameworks. 00:27:54 - Practical Applications and Examples Melaina provides examples of practical applications of behavioral science in business, including a case study on improving customer experience in the insurance industry. 00:34:06 - The Role of Cognitive Capacity in Creativity The discussion highlights the role of cognitive capacity in creativity and problem-solving, and the benefits of mind wandering and taking breaks for better decision-making. 00:40:22 - Building a Holistic Approach to Behavioral Science Melaina shares her approach to building a holistic behavioral science strategy, integrating various frameworks and tools to drive business outcomes. 00:46:15 - Closing Thoughts and Future Directions Melina and Melaina discuss the future directions of behavioral science in business and technology, and the importance of continuous learning and adaptation. 00:50:30 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Melaina: Melaina on LinkedIn Melaina on X  Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: What Your Employees Need and Can't Tell You, by Melina Palmer The Fun Habit, by Mike Rucker Happier Hour, by Cassie Holmes The Myth of Normal, by Gabor Maté Seven And A Half Lessons About The Brain, by Lisa Feldman Barrett Top Recommended Next Episode: Jay Maddock Interview (ep 203) Already Heard That One? Try These:  Mike Rucker Interview (ep 251) Cassie Holmes Interview (ep 257) Framing (ep 296) Yves Boudreau Interview (ep 375) Matthew Confer Interview (ep 412) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter The Behavioural Strategy Briefing

Jack Blackwell, CPABC's economist, speaks with Paulina Prokop, CPA, CA, Assurance Partner at PwC Canada, about the PwC Voice of the Consumer report and what is important to consumers in 2024. 

In another enriching episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Elisa Swern, a distinguished Consumer Markets Leader and Partner at PwC Canada. With a remarkable career spanning over 25 years, Elisa has shaped retail and consumer strategy, driving organizations towards achieving operational excellence. Her involvement with PwC's Alumni team in the GTA underscores her commitment to community engagement and fostering innovative programs.Key Highlights:Elisa discusses the motivations behind PwC's recent consumer behavior report, highlighting key demographics.Insights into how small businesses can leverage this data to refine their strategies and better cater to evolving market needs.Elisa shares effective strategies for retailers to attract and retain customers amidst fierce competition.Examples of successful implementations that resonate with current consumer demands are explored.The podcast delves into the shifting priorities of consumers, especially in light of recent economic changes.Elisa advises on how businesses can adapt to maintain consumer trust and relevance.We would like to thank Elisa Swern for her invaluable insights. Shoutout to our sponsors for more information find their links below:RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.htmlUPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWAXero: https://www.xero.com/ca/?source=CanadianSMEConstant Contact:  https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand   IHG Hotels and Resorts: https://businessedge.ihg.com/s/?language=en_USDon't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca  for more insightful episodes that empower your entrepreneurial spirit.

In this episode, PwC Canada partner David Bryan sits down with Curtis Stange, President and CEO of ATB Financial. Curtis shares his perspective on this year's CEO Survey, which focused on the global megatrends that are reshaping business and society. They discuss some of the key insights and themes from the survey, including the pressing need for CEOs to adapt to rapid technological advancements and shifting economic landscapes. Curtis also shares his personal insights on how CEOs can lead with resilience and adaptability in an ever-evolving economic landscape.(00:00)- David introduces CEO Viewpoints and Curtis Stange(01:19)- Curtis shares his journey to CEO of ATB Financial(05:34)- Curtis shares an update on the halfway point of ATB's 10-year strategic plan(09:51)- Curtis discusses how to balance client relationships with new technologies(16:39)- Curtis explains how ATB balances ESG initiatives while supporting local Alberta businesses(20:32)- Curtis shares the “secret sauce” behind ATB reaching its highest total revenue at the end of the last fiscal year (24:56)- Curtis offers his insights on how to foster a positive company culture(29:32)- Curtis predicts ATB's business trajectory over the next five to 10 years(34:06)- David shares his closing thoughts and conclusions

Joining us for the first episode of the third season of CEO Viewpoints is Canadian National Railway CEO Tracy Robinson, who talks to PwC Canada's Sébastien Doyon about the drivers of growth in the rail industry and how CN is harnessing emerging opportunities. They explore the growing need for rail carriers to partner with both each other and other modes of transport like trucking companies to serve evolving supply chains. They also discuss key industry challenges like climate change as well as the leadership attributes required to steer organizations through complex and uncertain times. (00:00)- Sébastien introduces CEO Viewpoints and Tracy Robinson (01:00)- Sébastien and Tracy discuss the CEO Survey and CN railway's perspective on the responses(03:09)- Sébastien and Tracy turn their attention to the future of rail(05:51)- Tracy discusses how railroads remain competitive while working together to create resilient supply chains (11:04)- Sébastien asks Tracy about allocating resources to important new initiatives while delivering on existing commitments (17:33)- Tracy explains the changes at CN under her leadership(22:13)- Sébastien asks Tracy about the energy transition and climate change (26:39)- Sébastien shares his closing thoughts and conclusions

The growth of open banking is historically driven by environmental factors. In environments marked by wealth inequality, or a lack of trust in traditional finance, open banking flourishes as a promising alternative. Conversely, in stable environments, it often stagnates, viewed as a needless risk. Canada, known for its risk aversion, exemplifies this trend. To open season 5 of Mr. Open Banking, Eyal sits down with Abraham Tachjian, Director of Digital Banking at PwC Canada and the former Open Banking Lead for all of Canada, to discuss whether conservative Canada will be ready for the coming wave. In March of 2022, Abraham was appointed by the Canadian Department of Finance to lead the development of a national open banking framework, and for the last two years he has been doing just that. Eyal and Abraham explore the key role Abraham has had in delivering a guidebook for open banking in Canada, lessons learned along the way, and what the next steps are for all stakeholders involved.Specifically they discuss: • The formative years of open banking in Canada• The importance of strong governance • How the work was structured and approached• Canadian open banking versus the other regions• The future of open banking in Canada

Markham interviews Shelley Gilberg, national platforms leader and ESG strategy partner, PwC Canada.

Welcome back to a new season of PwC Shift. In this episode, host Jon Finkelstein, Executive Creative Director, PwC Canada, interviews Pierre Miron. Pierre is the Executive Vice-President and Chief Growth Officer Canadian Operations at Industrial Alliance (IA), where he has been at the helm of a variety of impactful transformations. Pierre and Jon dive into these transformations, specifically the pivot that IA has made in its thinking around its customers, and its new approach to I.T and the cloud. Jon and Pierre discuss how to convince people within the organization that these changes are worth it, how to set meaningful KPIs during periods of transformation, and what's next for Industrial Alliance. (00:01)- Jon's introduces Shift and Pierre Miron(02:02) - Pierre explains how he established the digital ambition of IA when he first joined(05:16)- Pierre discusses why I.T is central to the transformations at IA, and to business transformation generally(07:32)- Pierre explains his current role of Chief Growth Officer (12:03)- Jon and Pierre discuss navigating the ramifications of large transformations on company culture, and how to set meaningful KPIs for a transformation(16:52)- Pierre explains Industrial Alliance's growth strategy (21:15)- Pierre dives into how he implemented key transformations, and his strategy for getting executives on board(23:56)- Pierre explains how to get buy-in from employees who don't think change is needed(26:50)- Jon and Pierre share their closing thoughts and conclusions

How are Canadians navigating the holiday season amidst economic challenges and evolving retail landscapes? In this episode of Young Money, I'm joined by Myles Gooding, PwC Canada's National Consumer Markets Leader, to explore the Canadian Holiday Outlook Survey's findings.  Listen as we dive deep into the spending behaviors of different generations and examine how cutting-edge retail technologies like AI, AR, and the metaverse are revolutionizing the way we shop. Myles also offers a wealth of insights into the current trends shaping Canadian consumer habits, as well as why Canadians are increasingly focusing on travel, supporting local businesses, and making socially responsible decisions in their holiday shopping. “Safety concerns now in the rearview mirror, in-store shopping is actually continuing to make a pretty large number.” - Myles Gooding This Week on Young Money: Insights into consumer spending trends. The impact of inflation on consumer choices and spending habits. The role of emerging retail technologies in enhancing the shopping experience. Generational differences in holiday spending. The growing popularity of 'Buy Now, Pay Later' among Gen Z consumers. The importance of supporting local businesses and making socially responsible purchases. Strategies for managing holiday expenses and staying financially fit. Key takeaways: Understand the changing dynamics of consumer spending. Recognize the influence of technology on modern shopping. Learn how different generations approach holiday spending amidst economic challenges. Discover the significance of socially responsible and community-focused purchasing. Gain insights into effective budgeting and financial planning for the holidays. Resources Mentioned: 2023 Canadian Holiday Outlook EP247 Buy Now, Pay Later 101 EP262 Taking Control of Our Money with Kelley Keehn Rate, Share & Inspire Other Young Millionaires-in-the-Making  Thanks for tuning into the Young Money Podcast - the advice show for young millionaires-in-the-making! If you enjoyed this week's episode, head over to Apple Podcasts and leave us a rating and review. Visit our website to learn how easy it is to leave a review on Apple Podcasts. Don't forget to share your favorite episodes on social media!  Follow the Young Money Podcast on iTunes so you never miss an episode and reach out to us on Facebook, Twitter, LinkedIn, our LinkedIn Company Page, or by visiting our website.

In this enlightening episode of the CanadianSME Small Business Podcast, we are joined by Myles Gooding, a renowned leader in the retail and consumer markets sector. Myles, a Partner at PwC Canada and a National Consumer Markets Leader, brings over 25 years of experience in retail, focusing on areas such as technology, supply chain, and analytics-driven performance. His contributions have significantly enhanced retail operations, particularly in terms of gross margin and capital efficiency. As Chair of the Retail Advisory Council at the Ted Rogers School of Retail, Myles is deeply invested in industry innovation.Key Highlights:Myles discusses emerging trends for the holiday season based on the Canadian holiday outlook report.Insight into how retailers can adjust their strategies in response to these trends.The impact of augmented and virtual reality on the retail experience.Strategies for retailers to effectively integrate these technologies into their operations.Myles shares key strategies for retailers to remain competitive and responsive to changing consumer needs.Practical steps for small and medium-sized enterprises to adopt lean operating practices.The role of AI and other technologies in this transformation.Steps for small businesses to integrate sustainability into their core operations.The economic, environmental, and social value of sustainable practices.The importance of these collaborations for small businesses.How to engage in public-private partnerships for mutual benefits.We express our profound gratitude to Myles Gooding for his invaluable insights and expertise in retail and consumer markets. His understanding of evolving consumer behaviors and technological advancements is a treasure trove for businesses in these dynamic sectors. Special thanks to our partners – RBC, UPS, and Xero – for their continued support of the small business community, playing a vital role in fostering a thriving business ecosystem. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more enriching discussions and expert insights.

Podcast: The PrOTect OT Cybersecurity Podcast (LS 31 · TOP 5% what is this?)Episode: Raphael Arakelian: Beyond the Tools - Maturing Implementation to Reduce RiskPub date: 2023-10-05About Raphael Arakelian: Raphael Arakelian is a distinguished figure in the field of cybersecurity, serving as a manager within PwC Canada's OT & IoT cybersecurity team. With a national leadership role, he directs PwC Canada's efforts in OT monitoring implementation services, overseeing proof-of-concept evaluations and implementations across diverse industries. Raphael's unwavering commitment to securing critical infrastructure and industrial systems against cyber threats showcases his profound passion for advancing OT monitoring technology and staying at the forefront of cybersecurity innovation.In this episode, Aaron and Raphael Arakelian discuss:Evaluation OT security solutions beyond technological featuresMaturing implementation considering technical requirements, business requirements, and organizational factorsExploring the integration of active scanning in OT cybersecurity protocolsAchieving comprehensive OT asset management and cybersecurity monitoringBridging the gap between OT and cybersecurityThe evolving role of OT cybersecurityKey Takeaways:To build a robust OT cyber monitoring program, organizations must embrace a collective approach involving a combination of tools, people, active and passive methods, and meticulous asset inventory management to enhance their security posture in an evolving threat landscape.In the world of OT cybersecurity, it's not enough to simply have tools; success hinges on a meticulous understanding of assets, ongoing monitoring, and a proactive approach to vulnerabilities, even if achieving 100% coverage remains elusive.It's crucial to move beyond black-and-white thinking, embrace active scanning safely, involve vendors collaboratively, and establish hybrid roles to take ownership and advance visibility for more robust OT cybersecurity practices.In the next 5 to 10 years, we'll witness a pivotal shift towards more comprehensive and collaborative OT cybersecurity practices, embracing advanced monitoring technologies and the active involvement of OEMs, as the critical importance of safeguarding operational technology becomes increasingly evident. "Most of the time, it's too much of a burden to be able to take care of the technology parts, but also influence on both sides the culture to be able to have a successful OT cyber program." — Raphael Arakelian Connect with Raphael Arakelian: Email: raphael.arakelian@pwc.comLinkedIn: https://www.linkedin.com/in/raphael-arakelian/Raphael will be presenting a paper at S4 this March 2024 around active scanning of OT PLCs: https://s4xevents.com/page/4/?et_blogConnect with Aaron:LinkedIn: https://www.linkedin.com/in/aaronccrowLearn more about Industrial Defender:Website: https://www.industrialdefender.com/podcast LinkedIn: https://www.linkedin.com/company/industrial-defender-inc/Twitter: https://twitter.com/iDefend_ICSYouTube: https://www.youtube.com/@industrialdefender7120Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. The podcast and artwork embedded on this page are from Aaron Crow, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Podcast: The PrOTect OT Cybersecurity Podcast (LS 29 · TOP 10% what is this?)Episode: Raphael Arakelian: Beyond the Tools - Maturing Implementation to Reduce RiskPub date: 2023-10-05About Raphael Arakelian: Raphael Arakelian is a distinguished figure in the field of cybersecurity, serving as a manager within PwC Canada's OT & IoT cybersecurity team. With a national leadership role, he directs PwC Canada's efforts in OT monitoring implementation services, overseeing proof-of-concept evaluations and implementations across diverse industries. Raphael's unwavering commitment to securing critical infrastructure and industrial systems against cyber threats showcases his profound passion for advancing OT monitoring technology and staying at the forefront of cybersecurity innovation.In this episode, Aaron and Raphael Arakelian discuss:Evaluation OT security solutions beyond technological featuresMaturing implementation considering technical requirements, business requirements, and organizational factorsExploring the integration of active scanning in OT cybersecurity protocolsAchieving comprehensive OT asset management and cybersecurity monitoringBridging the gap between OT and cybersecurityThe evolving role of OT cybersecurityKey Takeaways:To build a robust OT cyber monitoring program, organizations must embrace a collective approach involving a combination of tools, people, active and passive methods, and meticulous asset inventory management to enhance their security posture in an evolving threat landscape.In the world of OT cybersecurity, it's not enough to simply have tools; success hinges on a meticulous understanding of assets, ongoing monitoring, and a proactive approach to vulnerabilities, even if achieving 100% coverage remains elusive.It's crucial to move beyond black-and-white thinking, embrace active scanning safely, involve vendors collaboratively, and establish hybrid roles to take ownership and advance visibility for more robust OT cybersecurity practices.In the next 5 to 10 years, we'll witness a pivotal shift towards more comprehensive and collaborative OT cybersecurity practices, embracing advanced monitoring technologies and the active involvement of OEMs, as the critical importance of safeguarding operational technology becomes increasingly evident. "Most of the time, it's too much of a burden to be able to take care of the technology parts, but also influence on both sides the culture to be able to have a successful OT cyber program." — Raphael Arakelian Connect with Raphael Arakelian: Email: raphael.arakelian@pwc.comLinkedIn: https://www.linkedin.com/in/raphael-arakelian/Raphael will be presenting a paper at S4 this March 2024 around active scanning of OT PLCs: https://s4xevents.com/page/4/?et_blogConnect with Aaron:LinkedIn: https://www.linkedin.com/in/aaronccrowLearn more about Industrial Defender:Website: https://www.industrialdefender.com/podcast LinkedIn: https://www.linkedin.com/company/industrial-defender-inc/Twitter: https://twitter.com/iDefend_ICSYouTube: https://www.youtube.com/@industrialdefender7120Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. The podcast and artwork embedded on this page are from Aaron Crow, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Navigating organizational change can be a daunting task. There's no shortage of research showing that a majority of organizational change programs fail. Any leader who has led a change program knows that even the most carefully planned programs can fail because of mediocre implementation. So, what do successful implementers of change initiatives do differently from other companies? They have an intimate understanding of the “human” side of change — the company's culture, values, people, and behaviors that must be changed to deliver the desired results.   Lino Casalino – our guest on Episode 167 of The MINDset Game® Podcast – unravels the intricacies of change management and offers invaluable insights into understanding the human side of transformation. Lino is a Consulting Partner with PwC Canada focused on digital operations and supply chain transformation. Over his 35 years as a management consultant, Lino has advised over a hundred cross-industry organizations to transform their operations, written numerous articles and white papers on various topics related to supply chain and operations management, and presented at numerous industry events. In this week's episode, Lino shares the following: Strategies for open and effective communication within an organization to ensure that all stakeholders are aligned with the project's goals How to identify and address resistance in your team by managing their concerns and facilitating their journey through change The need for an integrated roadmap that balances technology implementation, work processes, and user-centric approaches To learn more about Lino and PwC Canada, visit https://www.pwc.com or email him directly at lino.casalino@pwc.com.   To subscribe to The MINDset Game, visit www.TheMINDsetGame.com.  

The Taskforce on Nature-related Financial Disclosures (TNFD) released its final disclosure recommendations for nature-related dependencies, impacts, risks and opportunities on September 18. Given the interrelationship between climate and nature — and the dependence of business on nature — companies may want to consider this new framework as a tool in communicating their full sustainability story.This week, Heather Horn is joined by Daniel O'Brien, PwC Canada's Sustainable Business Solutions leader and TNFD member, to discuss what companies should do now to prepare to make effective nature-related disclosures.In this episode, you'll hear discussion of:4:18 - Background on the TNFD, including how the taskforce was formed and its mission8:11 - The key principles of the TNFD framework and interoperability of the TCFD framework with existing climate reporting frameworks13:36 - Complexities in critical areas of the TNFD framework 20:08 - Recommendations for how companies should approach TNFD disclosures29:29 - How companies should approach data collection for qualitative and quantitative nature disclosures31:10 - Best practices and common pitfalls in reporting nature-related disclosures37:33 - Final thoughts on why companies should consider utilizing the TNFD frameworkLooking for more information on nature related reporting? Check out a podcast from our “Becoming nature positive” series on Committing, measuring, and reporting. Daniel O'Brien is PwC Canada's Sustainable Business Solutions leader, helping clients to align their business strategies with the environmental and social challenges and opportunities of the future economy. Daniel has over 18 years of experience in environmental consulting and management. He is also a member of the Taskforce on Nature-related Financial Disclosures (TNFD).Heather Horn is PwC's National Office thought leader, responsible for developing our communications strategy and conveying firm positions on accounting and financial reporting matters. She is the engaging host of PwC's accounting and reporting weekly podcast and quarterly webcast series. With over 30 years of experience, Heather's accounting and auditing expertise includes financial instruments and rate-regulated accounting.Transcripts available upon request for individuals who may need a disability-related accommodation. Please send requests to us_podcast@pwc.com.

About Raphael Arakelian: Raphael Arakelian is a distinguished figure in the field of cybersecurity, serving as a manager within PwC Canada's OT & IoT cybersecurity team. With a national leadership role, he directs PwC Canada's efforts in OT monitoring implementation services, overseeing proof-of-concept evaluations and implementations across diverse industries. Raphael's unwavering commitment to securing critical infrastructure and industrial systems against cyber threats showcases his profound passion for advancing OT monitoring technology and staying at the forefront of cybersecurity innovation.In this episode, Aaron and Raphael Arakelian discuss:Evaluation OT security solutions beyond technological featuresMaturing implementation considering technical requirements, business requirements, and organizational factorsExploring the integration of active scanning in OT cybersecurity protocolsAchieving comprehensive OT asset management and cybersecurity monitoringBridging the gap between OT and cybersecurityThe evolving role of OT cybersecurityKey Takeaways:To build a robust OT cyber monitoring program, organizations must embrace a collective approach involving a combination of tools, people, active and passive methods, and meticulous asset inventory management to enhance their security posture in an evolving threat landscape.In the world of OT cybersecurity, it's not enough to simply have tools; success hinges on a meticulous understanding of assets, ongoing monitoring, and a proactive approach to vulnerabilities, even if achieving 100% coverage remains elusive.It's crucial to move beyond black-and-white thinking, embrace active scanning safely, involve vendors collaboratively, and establish hybrid roles to take ownership and advance visibility for more robust OT cybersecurity practices.In the next 5 to 10 years, we'll witness a pivotal shift towards more comprehensive and collaborative OT cybersecurity practices, embracing advanced monitoring technologies and the active involvement of OEMs, as the critical importance of safeguarding operational technology becomes increasingly evident. "Most of the time, it's too much of a burden to be able to take care of the technology parts, but also influence on both sides the culture to be able to have a successful OT cyber program." — Raphael Arakelian Connect with Raphael Arakelian: Email: raphael.arakelian@pwc.comLinkedIn: https://www.linkedin.com/in/raphael-arakelian/Raphael will be presenting a paper at S4 this March 2024 around active scanning of OT PLCs: https://s4xevents.com/page/4/?et_blogConnect with Aaron:LinkedIn: https://www.linkedin.com/in/aaronccrowLearn more about Industrial Defender:Website: https://www.industrialdefender.com/podcast LinkedIn: https://www.linkedin.com/company/industrial-defender-inc/Twitter: https://twitter.com/iDefend_ICSYouTube: https://www.youtube.com/@industrialdefender7120Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.

Doug McHoney (PwC's International Tax Services Global Leader) and Ken Buttenham meet up in PwC's Washington, D.C.. studio. Ken leads PwC Canada's International Tax Practice from Toronto. Doug and Ken kick off with a discussion on Doug's favorite Canadian food, then dive into the Canadian Pillar Two proposals, discussing the Global Minimum Tax Act (GMTA), UTPR, IIR, QDMTT, compliance, the GloBE Information Return, and tax incentives. They also cover digital services taxes (DSTs), the excessive interest and financing expenses limitation (EIFEL) rules, and the Canadian General Anti-Avoidance Rule (GAAR).

In this episode: dropping business confidence in Canadian economy, the promising future of hybrid work, precarious nature of work of wildland firefighters, Air Canada struggles to retain pilots, new ways to approach a parental leave, and other topics. Stay with us to get the latest HR updates.Follow us on X at Canada Human Resources News (@cadHRnews) and LinkedIn at Canada HR News Podcast for the latest updates.The Conference Board of Canada's reports that business confidence in Canadian economy  has been dropping for the last two years | An Eighth Straight Drop in Business Confidence - The Conference Board of Canada A new poll by Leger suggests nearly half of Canadians are living paycheque to paycheque as the cost of living continues to squeeze household budgets | Almost half of Canadians living paycheque to paycheque: poll | CTV News According to Indeed, hybrid work is here to stay | Hybrid work here to stay? Canadian Job Postings Suggest Yes - Indeed Hiring Lab Canada Air Canada is slashing six major routes out of Calgary this winter, in part due to an industry-wide pilot shortage | Air Canada slashing routes out of Calgary in face of ongoing pilot shortage | CBC News The union is lobbying the federal and provincial government to give better benefits to wildland firefighters | Wildland firefighters face more than fires - NUPGE Research from Robert Half shows that workers have mixed feelings about The use of generative AI | Managers Embrace AI, Workers Feel Mixed Depending on Generation and Profession - Aug 22, 2023 (roberthalf.ca) PricewaterhouseCoopers Canada is improving its parental leave policy with specialized coaching and leadership training for employees | PwC Canada improving parental leave with specialized coaching, leadership training | Benefits Canada.com The ADP Canada monthly Happiness@Work Index for August reports the highest score to date with an increase in happiness levels across generations and regions | ADP Canada Happiness@Work Index: Happiness Soars in August for Workers in Canada - Aug 30, 2023 

With so much focus on upcoming mandatory sustainability reporting requirements from jurisdictions around the globe, it's sometimes easy to lose sight of the fact that many of the biggest sustainability-related topics often can and do have an impact not just on sustainability disclosures, but also on the financial statements. Both the Financial Accounting Standards Board (FASB) and the International Accounting Standards Board (IASB)® have provided educational materials on the topic of ESG in the financial statements under existing accounting standards – and both boards have added projects to their respective agendas that will impact accounting standards in the future.This week, Heather Horn was joined by Scott Bandura, Valerie Wieman, and Katie Woods, who are all following sustainability-related projects from accounting standard setters, to share their insights on these projects and provide reminders under current accounting standards for reporting on ESG topics in the financial statements. Katie also addresses the topic of connectivity between sustainability reporting and financial reporting.In this episode, you'll hear discussion of:2:13 - An overview and status of the FASB's sustainability-related agenda projects7:57 - An overview and status of the IASB's project on climate in the financial statements13:45 - The connectivity between the IASB's climate project and sustainability reporting24:20 - Challenges in reporting the impacts of sustainability related matters31:24 - Definitions of “pollution mechanisms” and “carbon offsets” as well as the accounting and reporting implications of these instruments36:17 - An overview of the types of power purchase agreements and their accounting and reporting implications43:27 - Final advice for companies to help them stay up to speed with evolving guidanceScott Bandura is a partner in the National and Global Accounting Consulting Services at PwC Canada with over 20 years of experience advising clients on international accounting standards. Valerie Wieman is PwC's National Office Editor-in-chief. She is involved in the creation, development, and publication of our brand-defining thought leadership, with a focus on ESG reporting. Prior to this role, she was part of PwC's National Office SEC Services group, helping clients navigate SEC rules and regulations.Katie Woods is a Director in PwC's Global Accounting Consulting Services group and advises on ESG and international accounting standards. Katie specializes in the new and emerging ESG reporting frameworks working across the PwC network. She has over 30 years of experience working with a broad range of companies. Katie speaks regularly on a range of ESG and accounting topics at national and international seminars.Heather Horn is PwC's National Office thought leader, responsible for developing our communications strategy and conveying firm positions on accounting and financial reporting matters. She is the engaging host of PwC's accounting and reporting weekly podcast and quarterly webcast series. With over 30 years of experience, Heather's accounting and auditing expertise includes financial instruments and rate-regulated accounting.Transcripts available upon request for individuals who may need a disability-related accommodation. Please send requests to us_podcast@pwc.com.

At the Toronto Real Estate Forum, we're welcoming Frank Magliocco back to the show. He is a partner in the Audit and Assurance Group of PwC Canada, and annually takes us through PwC's Emerging Trends report. Today, of course, he'll tell us all about what's hot in 2023. There were three large trends in the... The post Emerging Trends in Real Estate 2023 with Frank Magliocco of PwC 2023 appeared first on Commercial Real Estate Podcast.

In this episode, host Jon Finkelstein, Executive Creative Director at PwC Canada sits down with Pamela Snively, Chief Data and Trust Officer at TELUS, and Ojas Rege, SVP and GM of Privacy and Data Governance at OneTrust. Together, they discuss the trending topics of trust and privacy, and why they're so essential to a company's revenue, reputation and overall success.Show Notes: (00:02)- Jon's introduction to CEO Viewpoints, Pamela Snively and Ojas Rege(02:03)- Pamela and Ojas provide a brief overview of their careers and backgrounds so far(03:35)- Ojas explains the difference between privacy and trust(04:16)- Pamela describes some of the recent changes she's seen in the data trust and privacy world(06:45)- Ojas shares his advice for organizations hoping to make their programs successful(09:24)- Pamela describes the meaning of “human-led, tech-powered”(11:28)- Ojas shares more about the work they're doing at OneTrust, and how tech is powering trust(13:49)- Pamela explains why it's important to encourage data literacy across the entire organization(16:34)- Pamela explains how businesses can think about trust holistically instead of as just another a compliance check box(20:40)- Jon shares his closing thoughts and conclusions

Podcast: (CS)²AI Podcast Show: Control System Cyber SecurityEpisode: 70: OT Monitoring Tools- A Case Study on How to Choose One- Post Q&A with Raph ArakelianPub date: 2023-02-21Raphael Arakelian joins Derek Harp today for a slightly different podcast.Raphael is currently the Manager of OT and IoT Cybersecurity at PwC Canada. He is a cybersecurity practitioner specializing in Operational Technology (OT), the Internet of Things (IoT), and Industrial Control Systems (ICS).It has always been challenging for purchasers and end-users to understand how to differentiate between various OT products and determine which tools to select. Raph has developed a methodology for comparing monitoring tools. On the 25th of January this year, he did a CS2AI online show with Derek called OT Monitoring Tools: A Case Study on How to Choose One. It was a popular event, and many questions got submitted. Unfortunately, all the questions could not get answered within the allotted time. So they decided to follow up with a collaborative bonus session to get to the bottom of more of those questions.In his episode, Raph discusses his systematic methodology for overcoming the challenge that organizations often face when looking at different vendors in the OT security space to select the right tool for a given situation. He also responds to several unanswered questions from the online CS2AI event. Show highlights:Raph shares the idea behind his systematic approach and explains what led him to devise it.The nine technical areas that get evaluated with Raph's methodology.The nuances that led Raph to the three candidate vendors with whom he did his proof of concept.Raph recaps his methodology, discusses the source of truth data critical for the assessment, and explains what happens if an organization does not have the asset inventory beforehand.How to differentiate between IT and OT assets.Raph gives a quick explanation of industrial protocols.Question: During the proof of concept, was there a concern about connecting the tools and a laptop to an active utility system? Was port mirroring enough to ensure one-way communication?How to address devices that are not active on the network.Question: “Based on your study, How is Asset Characterization for OT Monitoring Tools it seems that there could be a lot of manual edits needed to fix mischaracterization.”Raph shares his thoughts on the following: “For most tools, it seems that CDE detection and remediation guidance has a shotgun approach without regard to the hardware on which the CDE is found.” Instances in which vendors will be willing to update their products.Why Raph believes OT monitoring tools are helpful.Links and resources:(CS)²AI Sign up here to become a member of our on-demand library. PwC CanadaRaphael Arakelian on LinkedInMentioned in this episode:Our Sponsors:We'd like to thank our sponsors for their faithful support of this podcast. Without their support we would not be able to bring you this valuable content. We'd appreciate it if you would support these companies because they support us! Network Perception Waterfall Security Tripwire KPMG CyberJoin CS2AIJoin the largest organization for cybersecurity professionals. Membership has its benefits! We keep you up to date on the latest cybersecurity news and education. Preroll MembershipThe podcast and artwork embedded on this page are from Derek Harp, which is the property of its owner and not affiliated with or endorsed by Listen Notes, Inc.

Raphael Arakelian joins Derek Harp today for a slightly different podcast.Raphael is currently the Manager of OT and IoT Cybersecurity at PwC Canada. He is a cybersecurity practitioner specializing in Operational Technology (OT), the Internet of Things (IoT), and Industrial Control Systems (ICS).It has always been challenging for purchasers and end-users to understand how to differentiate between various OT products and determine which tools to select. Raph has developed a methodology for comparing monitoring tools. On the 25th of January this year, he did a CS2AI online show with Derek called OT Monitoring Tools: A Case Study on How to Choose One. It was a popular event, and many questions got submitted. Unfortunately, all the questions could not get answered within the allotted time. So they decided to follow up with a collaborative bonus session to get to the bottom of more of those questions.In his episode, Raph discusses his systematic methodology for overcoming the challenge that organizations often face when looking at different vendors in the OT security space to select the right tool for a given situation. He also responds to several unanswered questions from the online CS2AI event. Show highlights:Raph shares the idea behind his systematic approach and explains what led him to devise it.The nine technical areas that get evaluated with Raph's methodology.The nuances that led Raph to the three candidate vendors with whom he did his proof of concept.Raph recaps his methodology, discusses the source of truth data critical for the assessment, and explains what happens if an organization does not have the asset inventory beforehand.How to differentiate between IT and OT assets.Raph gives a quick explanation of industrial protocols.Question: During the proof of concept, was there a concern about connecting the tools and a laptop to an active utility system? Was port mirroring enough to ensure one-way communication?How to address devices that are not active on the network.Question: “Based on your study, How is Asset Characterization for OT Monitoring Tools it seems that there could be a lot of manual edits needed to fix mischaracterization.”Raph shares his thoughts on the following: “For most tools, it seems that CDE detection and remediation guidance has a shotgun approach without regard to the hardware on which the CDE is found.” Instances in which vendors will be willing to update their products.Why Raph believes OT monitoring tools are helpful.Links and resources:(CS)²AI Sign up here to become a member of our on-demand library. PwC CanadaRaphael Arakelian on LinkedIn

According to a Justice Canada Survey in 2021, only 20% of Canadians are confident that the criminal justice system is fair to all people. What can we do to improve this situation? In this excerpt from CIAJ's 2022 Conference on dignity, CIAJ Lawyer Nathan Afilalo welcomes Rheanne Scott (Director, Justice and Community Safety, PwC Canada) for a special interactive session on what citizens want and need in a modern justice system.

New technology, from alternative energy sources to digitization to artificial intelligence, is changing how we live, how we work, and how our businesses function. But what happens when those advances move so fast that we can't keep up? And, if businesses and governments don't understand the technologies, what happens to society? We talk with Azeem Azhar, entrepreneur, author, and founder of the future-focused podcast and newsletter Exponential View, about this “exponential age”—and the gaps it has created.   These fast-moving technologies can also create opportunities for business. So, what do CEOs need to understand to be able to harness them? How do businesses use AI and other technologies responsibly, and what's at risk if they don't adapt to the pace of change? Annie Veillet, national data and advanced analytics lead partner with PwC Canada, weighs in on the risks and the upsides for business. 

In this episode, host Jason Boggs, the National Banking and Capital Markets Leader for PwC Canada, sits down with Anthony G. Ostler, the President and Chief Executive Officer of the Canadian Bankers Association (CBA), as of February 2022. After sharing his perspective on what he's most looking forward to accomplishing in his new role, Anthony discusses some of the key opportunities for open banking and payments modernization for Canadian banks and the broader marketplace.Show Notes: (00:00)- Jason's introduction to CEO Viewpoints and Anthony Ostler(00:55)- Anthony shares what he's most excited about in his new role(02:24)- Anthony shares his perspective on how the finance industry has changed over the past five years, and where he sees it going in the future(04:35)- Anthony shares his thoughts on how banks can leverage their technology investments(06:36)- Anthony discusses current opportunities for open banking in Canada(08:44)- Anthony shares his thoughts on the opportunities and challenges cryptocurrencies will bring to the Canadian marketplace(13:29)- Anthony shares his thoughts on the banking industry's commitment to net zero(16:34)- Anthony shares his thoughts on being future ready, both from a banking context and more broadly in terms of the Canadian marketplace(17:31)- Jason shares his closing thoughts and conclusions

On this episode of the Construction Record Podcast, digital media editor Warren Frey speaks with several stakeholders in the public-private partnership (P3) space about the current P3 landscape, the history of the P3 model in Canada and the upcoming 30th anniversary Canadian Council for Public Private Partnerships (CCPPP) conference taking place later this month in Toronto. Warren spoke to CCPPP president and CEO Lisa Mitchell as well as CCPPP vice-chair and PWC Canada partner and national capital projects and infrastructure leader Johanne Mullen about their thoughts about P3s, infrastructure and risk management. Warren also interviewed Torys LLP partner and CCPPP chair Mark Bain as well as Mark Romoff, the former CCPPP president and CEO and someone with a unique perspective on how P3s have developed and where they're going in Canada and in a global context. You can listen to The Construction Record on the Daily Commercial News and Journal of Commerce websites as well as on Apple Podcasts, Spotify and Amazon Music's podcast, and you can listen to our previous podcast about uses for drones and telematics onsite and beyond here. Thanks for listening. DCN-JOC News Services

In this episode, host Keegan Iles, the national insurance consulting leader for PwC Canada, leads a discussion with Rowan Saunders, the President and CEO of Definity Financial Corporation, about how CEOs can leverage their people and agility for transformation, and ultimately create more sustained outcomes for their organizations.Show Notes: (00:00)- Keegan's introduction to CEO Viewpoints and Rowan Saunders(00:55)- Rowan shares more about his journey as CEO of Definity Financial Corporation(04:07)- Rowan explains the role of corporate culture when it comes to enabling a successful transformation(05:33)- Rowan shares his perspective on some of the other factors that have contributed to the company's rapid transformation(05:51)- Rowan elaborates on why it's important for leaders to reimagine their organizations to prepare for the future(09:58)- Rowan shares some of the company's plans for operating within the ecosystem in the near future(12:01)- Rowan shares some final advice for listeners to consider when it comes to their own successful business transformation (13:39)- Keegan's closing thoughts and conclusions

In this episode, host Richard Wilson, a partner in PwC Canada's Cybersecurity, Privacy and Financial Crime practice, leads a discussion with Ken Hartwick, President and CEO at Ontario Power Generation (OPG), on managing cyber risk, integration of technologies and how to build an effective cyber culture. Show Notes: 00:00- Richard's introduction to CEO Viewpoints and Ken Hartwick01:29- Ken shares his perspective on managing cyber risk as a CEO03:04- Ken shares tips for keeping board members comfortable during the risk management process05:40- Ken shares why he believes integration is a strength when it comes to cybersecurity08:37- Ken shares his advice for building an effective cyber culture within your company and setting the right tone from the top-down13:02- Ken shares his thoughts on how we can keep cybersecurity from becoming just another corporate buzzword and put it into practice instead14:39- Richard's closing thoughts and conclusions

In this episode, host Richard Wilson, a partner in PwC Canada's Cybersecurity, Privacy and Financial Crime practice, leads a discussion on how CEOs are addressing and prioritizing cybersecurity today. He's joined by Indrani Butany-DeSouza, President and and CEO at Elexicon Energy Inc., a local distribution power company in Ontario.Show Notes: 00:00 - Richard's introduction to CEO Viewpoints and Indrani Butany-DeSouza01:46 - Indrani shares her perspective on how leaders should be thinking about cybersecurity07:53 - Indrani shares her thoughts on the CEO's role when it comes to cybersecurity11:55 -Indrani offers her advice on how CEOs can effectively engage with the board of directors to effectively lead a cybersecurity program15:52 - Indrani shares her strategies for building and maintaining trust with stakeholders as it relates to cybersecurity19:07 - Richard's closing thoughts and conclusions

In the second part of a two-part discussion focusing on the path to net zero, host Elliott Cappell, Partner and National Climate Change Leader at PwC Canada, continues his conversation with Jason Storah, CEO at Aviva Canada. Elliott and Jason discuss strategies for inspiring Canadian leaders to take action, the importance of leading by example and more.Show Notes: 00:00- Elliott's introduction to CEO Viewpoints and Jason Storah00:57- Jason shares his perspective on what is holding Canadian CEOs back when it comes to climate change initiatives 04:37- Jason shares his thoughts on how we can inspire Canadian leaders to take bold action09:16- Jason shares his perspective on building a unified senior leadership team and breaking down the silos when it comes to ESG 12:04- Jason discusses the importance of leading by example15:37- Jason shares some final words of wisdom for leaders when tackling ESG17:51- Elliott's closing thoughts and conclusions

In this first of a two part episode, host Elliott Cappell, a Partner and the National Climate Change Leader at PwC Canada, sits down with Jason Storah, CEO at Aviva Canada. Together, Elliott and Jason continue the conversation surrounding ESG initiatives, diving into strategies to get to net zero and why leaders need to take bold action today.Show Notes: 00:00- Elliott's introduction to CEO Viewpoints and Jason Storah01:19- Jason discusses his experience as CEO of Aviva Canada03:33- Jason explains the impacts of climate change on the insurance industry06:18- Jason discusses Aviva's ambitious climate change goals09:53- Jason explains why he chose to prioritize ESG as a leader12:18- Jason shares key strategies for engaging people within your industry to learn about climate change17:29- Jason discusses the importance of continuing the dialog surrounding climate change in the insurance space18:51- Jason explains how the industry can build back better post-pandemic23:01- Jason shares his perspective on Canada's role in the fight against climate change24:24- Elliott's closing thoughts and conclusions

In this episode, host Shelley Gilberg, Canadian Platforms Leader and a member of the extended leadership team at PwC Canada, sits down with Rania Llewellyn, the President and Chief Executive Officer at Laurentian Bank. Rania shares her perspective on ESG strategy, transformation, and where trust and leadership factor into the equation. She also shares more about her own career journey, including how she became the first woman to head a major Canadian chartered bank in 2020.- 00:00- Shelley's introduction to CEO Viewpoints and Rania Llewellyn-01:17- Rania discusses more about her journey to becoming the first woman to head a major Canadian chartered bank-07:02- Rania explains why she believes ESG is such a critical responsibility at the bank, and the specific values she drives forward-08:46- Rania explains how she and the team decided what to prioritize in terms of ESG strategy-12:04- Rania shares her perspective on where trust and values factor into the ESG equation-15:43- Rania explains the importance of shared values in attracting and retaining top talent-19:10- Rania summarizes her best advice for ESG and values disclosure-22:10- Rania reflects on some of Laurentian's recent accomplishments that she's most proud of-23:23- Shelley's closing thoughts and conclusions

Welcome to Reimagining Company Culture, a series discussing emerging trends and priorities shaping the future of workplace culture and employee wellbeing. We highlight thought leaders who are constantly evolving their strategy and can provide insight to folks about how to address new business challenges.  AllVoices is on a mission to create safe, happy, and healthy workplaces for all, and we're excited to learn from experts who share our mission. In this episode of Reimagining Company Culture, we're chatting with Olivia Nuamah, National Inclusion, Diversity, and Belonging Leader at PwC Canada.  With a long record of accomplishment in the inclusion and diversity space and experience leading organizations like Pride Toronto and the Atkinson Foundation, Olivia believes strongly in the power of community building to advance justice and equity.Tune in to learn Olivia's thoughts on measuring inclusion and belonging, creating a more equitable world, celebrating AAPI Heritage Month, and more!About AllVoices In today's workforce, people often don't feel empowered to speak up and voice their opinions about workplace issues, including harassment, bias, and other culture issues. This prevents company leadership from making necessary changes, and prevents people from feeling fulfilled, recognized, and included at work. At AllVoices, we want to change that by providing a completely safe, anonymous way for people to report issues directly to company leaders. This allows company leadership real transparency into what's happening in their companies—and the motivation to address issues quickly. Our goal is to help create safer, more inclusive companies.

In this first of a series of episodes on the housing affordability crisis, Jeremy spoke with Frank Magliocco, National Real Estate Leader at PWC Canada.  Frank provided an excellent overview of the key factors contributing to the crisis, along with suggested ideas and related challenges to address the problem.  The podcast was recorded in November 2021, shortly after ULI and PWC released their Emerging Trends in Real Estate report.  

Did the kick-off start smooth or did it stumble? Start your PwC and Salesforce Marketing Cloud journey with hosts Joel and Mike, as well as special guest Nicolle Wires (Consulting Director for PwC Canada). 

Today's conversation is centred around how CISO's should plan to balance cost reduction in the midst of COVID-19 with the constant need to increase security capability. Host Richard Horne, Partner, Cyber Security Chair, PwC UK is joined by two colleagues at PwC; Saj Nair, Partner, Cybersecurity, Privacy & Financial Crime, PwC Canada and Tim Allen, Partner, Operational Restructuring leader, PwC UK.

On this week's episode of Neural Pathways, Matthew Satterthwaite describes how his background in neuroscience is beneficial to his role as an associate at PwC Canada, a management consulting firm. Matthew provides excellent advice for science students interested in pursuing a business career, explains the most important skills he developed as a trainee, and emphasizes the value in taking everything as a learning opportunity. Visit the Neural Pathways Webpage for more information: https://www.mcgill.ca/hbhl/training/neural-pathways-podcast Music: Awaken by Osaze

Recently, I sat down with Carl Oxham, Tax Partner with PwC Canada about the topic he is most passionate about - emotional intelligence and it's growing importance in leadership.  In this discussion, we get specific about why EI is becoming a hotter topic, how to get good at it, and why it matters for Agile.  Carl is an engaging, knowledgeable and gifted speaker - this was a fun conversation for me, and I hope you enjoy it!