Podcasts about technical assistance center

I'm sure it's no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 63, we conclude our conversation with Paymon Mogharabi, Senior Product Manager at Cisco's Optics team, also known as the Transceiver Modules Group. We continue with the constraints to consider when designing AI cluster racks and optics choices for them. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

I'm sure it's no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 62, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco's Optics team, also known as the Transceiver Modules Group. We get into smart NICs and future growth affecting optics. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

I'm sure it's no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 61, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco's Optics team, also known as the Transceiver Modules Group. We go into more detail about AI datacenter hardware architectures and Ethernet. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

I'm sure it's no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 60, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco's Optics team, also known as the Transceiver Modules Group. We get into data center hardware architectures and traffic patterns for AI applications. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

I'm sure it's no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it. In Episode 59, we begin a new conversation with Paymon Mogharabi, Senior Product Manager at Cisco's Optics team, also known as the Transceiver Modules Group. We begin with his start in Cisco and the history of data center hardware architectures. Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com

Last week, we kicked off our first theme of the year with a broad look at student-led IEPs. We discussed who student-led IEPs are for and provided a a brief overview of what the process looks like before, during, and after the meeting. If you missed episode 193, go back and catch up...it's a great foundation for today's discussion, so be sure to check it out! This week, I'm excited to continue the discussion of student-led IEPs with a conversation with Dr. Daniel Biegun who is here to build relationships and spread the word about engaging and equitable instruction. We're taking a closer look at how student-led IEPs can foster genuine ownership and essential life skills and exploring ways to help students feel like active participants rather than passive attendees.Highlights:Emphasize “Nothing about me without me”—students should be spoken to directly about their goals and strengths to build trust and confidenceAll students, regardless of communication style or cognitive ability, can meaningfully participate in their IEP meetings with the right supports in placeSupport non-verbal students by practicing introductions, offering choice-based questions, or creating visual slide decks to share their inputMany students report initially feeling confused about their IEP meetings until they understood that their voices mattered, shifting their perception of the processStarting student-led IEPs early helps develop key life skills such as communication, collaboration, decision-making, and self-advocacy over timeYour challenge:  Whenever your next scheduled meeting is, turn over a little bit of control to the student.  Then celebrate when it is a success!About Daniel:As an educational specialist for the Virginia Department of Education's Training & Technical Assistance Center at Old Dominion University, Daniel's areas of focus include transition, self-determination, Universal Design for Learning, and content instruction for students with intellectual disabilities.  In 2020, Daniel founded his company, Visionary Teaching, as a means of offering engaging & innovative professional learning opportunities to practitioners across the country. Connect with Daniel:Website: www.visionaryteaching.comEmail: daniel@visionaryteaching.comX: https://x.com/daniel_biegunLinkedin: https://www.linkedin.com/in/danielbiegun/Hey special educator…Do you feel like you're just barely keeping your head above water? Like you're stuck in the same old routines, wondering how to make a bigger impact in your classroom? Well, I've got something special just for you. I'm excited to offer a unique opportunity to take your teaching to the next level. I'm ready to step outside my district to offer individualized coaching calls designed to offer person Sign up to be notified each time a new episode airs and get access to all the discounts!Don't forget to leave a review of the show!Follow JenniferInstagramTPT

Join host Carol Pankow in this thought-provoking episode of Manager Minute as she sits down with VR fiscal powerhouses Katie Marchesano, Chris Merritt, Allison Flanagan, and Sarah Clardy. Together, they unpack the pressing fiscal issues shaping the vocational rehabilitation (VR) landscape, including: ·  Navigating fiscal forecasting challenges · Addressing technology gaps · Strengthening collaboration between program and fiscal teams The conversation highlights the vital role of policies, training, and institutional knowledge in sustaining VR programs while anticipating future shifts, such as technological advancements, fiscal constraints, and potential WIOA reauthorization. Don't miss this episode, packed with actionable insights and expert reflections to keep VR programs thriving!   Listen Here   Full Transcript:   {Music} Katie: I'm really excited for that tool to be shared, and I think it's going to be a really helpful tool for the agencies.   Carol: This job takes constant attention to detail in what is happening. It is always going to be work.   Chris: More people are going to be reaching out asking for fiscal forecasting and understanding how to look at this program in the future.   Allison: One of the things that pops in my mind that might happen over the next three years is reauthorization of WIOA.   Sarah: I think we're going to see some new resources, hopefully in the technology world develop, that will assist our agencies so that their focus can remain on the customers where it belongs.   Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Well, welcome to the manager minute. Joining me in the studio today are my colleagues Katie Marchesano, Chris Merritt, Allison Flanagan and Sarah Clardy. So this might be a little bit of calamity for our listeners, but we're going to do it. So how y'all doing today?   Sarah: Great   Chris: Great.   Allison: Good.   Katie: Wonderful.   Carol: Awesome to hear it. Well, we have had quite a journey on the QM for the past four years. The fiscal focus was a new aspect of the grant, and we are so grateful to then Commissioner Mark Schultz for realizing that TA in this area was an essential element to the work. And since we're in this final year of the grant, we wanted to have a chance to visit together, share our insights with the listeners into the whole fiscal picture across the VR program, and discuss our perceptions and perspectives. So buckle up, folks, and we're going to dig in. So I want to start with how you each found your way to VR. And I'm going to start with Chris to talk about your journey into VR.   Chris: Well thanks, Carol. Mine's a little bit different than most people. I did not start in VR. I have a very different background. All fiscal for the most part. But I came to work at a fiscal state unit and learned about VR there. Loved it, loved it, loved it. And then was kind of asked to be part of this Ta team and couldn't say no because it's just an incredible program and it's a little complicated. So being able to help the states understand it better is what brought me to this team.   Carol: Well, not you, and you're being modest now. Tell them about like a little bit more of your background because you have an interesting educational background and all of that.   Chris: Yeah, I do. So I'm an environmental engineer by trade. Worked in that field for a while. Learned that sampling sludge was not a cool thing to be doing. So went to work for a small business that was just starting on Department of Defense World. Loved all the fiscal part of that. Went back to school and got my MBA and have been doing fiscal stuff ever since. So yeah, it's a long road that brought me here, but I'm happy I took it.   Carol: Yeah, we're glad you're here. How about you, Miss Allison?   Allison: Well, it's kind of hard to believe that I have over 30 years in this VR journey, and it actually started out in the field as a VR technician, and I just fell in love with the mission and purpose of VR. So I quickly changed my direction to be a VR counselor, and then that evolved to other promotions and positions throughout the year, where I ended up being director of both Kentucky Blind Agency and then moved to Florida as the General Agency Director. And when the VR TKM opportunity came about, I was ready for a change, especially after being a director through the pandemic and through the implementation of WIOA. I was looking forward to just a new opportunity, new learning areas, so this has been a great jump for me. I've enjoyed it very much.   Carol: Why don't you tell them too about your other gig with NRLI a little bit. We'll make a plug there.   Allison: Yeah. So part of the VRTAC-QM is the National Rehabilitation Leadership Institute through San Diego State University. I have the honor of continuing Fred McFarland's legacy, who began this program about 25 years ago. And it is a program that is building the future leaders in the vocational rehabilitation field. And it's been a joy to see these leaders be promoted throughout their careers. Being stepping up, having an interest at that national level, the issues that are facing VR. So it is definitely a part of my job with QM that I hold near and dear to my heart.   Carol: Yeah, it's good stuff, I love it NRLI of our favorite things to participate in when we get to do training. So Katie, over to you next.   Katie: Well, my journey with VR started when my brother was receiving VR services, and he actually is who inspired me to go and get my bachelor's degree in psychology and work in social services. That led me to Department of Workforce Services, where I spent 13 years in various roles and capacities, which ultimately led me back to VR.   Carol: Awesome sauce. And last but not least, Sarah Clardy.   Sarah: So I started out about 24 years ago out of college. I was working in banking full time and going to school full time, and had an opportunity to come on with a state and Missouri vocational rehabilitation, had an opening for an assistant director of accounting and procurement. They had some systems and processes that were a little out of whack and needed some help with reorganizing pretty much the whole accounting structure. So I came over at that time and started in with Missouri, and then spent 20 years there and got to spend half of that time in the field directly with our field staff and counselors and really take this program to heart, and then had an opportunity four years ago to join the VRTAC-QM. I had said for a long time we needed technical assistance in the fiscal realm for years and years. I was thrilled that Mark Schultz saw the vision and made it happen.   Carol: Good stuff. Well, now we're going to enter the danger zone because I have some questions for you all. Not exactly sure how this is going to go, but we are going to do our best. So y'all jump in when you want. So what has been your biggest realization or aha moment since you started with the QM. And Allison, I'm going to have you kick us off and then other folks can jump in.   Allison: Honestly, Carol, there's been a lot of those aha moments for me over the last, you know, almost three years with the Technical Assistance Center since my experience in VR started in the field and I was a counselor, kind of the program side is where my comfort level is or my knowledge and experience. So when I joined the fiscal team there, definitely there was a lot of those aha moments, mainly a lot of the things that I did not know or did not realize even as a director when I came over. So one of those aha's is the director. Even though I received these beautiful monthly budget reports for my fiscal staff, even though I had a leadership team that we reviewed budgets with, understanding the fiscal requirements in and out, the uniform grant guidance and all the regulations. And, EDGAR, all of that, I think, is critical for any director or their leadership team to have knowledge of. And that was definitely one of my aha moments. And one of those things I go back, wow, if I could go back and be a director, I would be a lot smarter after being on the technical assistance side. And like I said, there's been a lot of those aha moments. I could share tons of them, but a couple other ones that jump out is just that critical need for that program side of the House and the fiscal side of the House, to always be communicating and always making sure they're checking with each other. On whether it's a new implementation, whether it's expenses, contracts, doesn't matter. There needs to be that collaboration happening at that level. And then probably the technology challenges is another one of those constant aha moments in the year that we're in and how reliant we are on technology. I am still amazed that there is not technology out there that will do what VR needs it to do, right off the shelf.   Carol: Amen, sister. You said it all. No, but I'm sure there's people that want to say some more.   Chris: I found it interesting when I came over that not every single, not a single state has it right. I thought that there would be more that are fully knowledgeable and are running with it and doing all the great things they are doing, the great things. They just don't have 100% right.   Carol: You are making me laugh with this because I'm just going to say I have to jump in on that. Sarah and I right away, in the beginning, anytime we had met with RSA we learned something new, we're like, uh, I gotta call back to Minnesota, tell them, because we realized, like, hey, we thought we were sort of doing it right, but we all realized things. We went, uh, yeah, we had a little slight misstep on that.   Katie: I would agree with that. Like, we came from a state that was in an intensive agreement. And, you know, I was like, man, we really got it wrong. But then, you know, it's a huge learning curve and there's a lot of people that are putting in their best effort, and they're still just a few things that aren't quite right.   Chris: Absolutely.   Katie: Another realization that I had was we have this table of contents for a grant management manual that we send out to agencies. And when I received it in Wyoming, I was intimidated by all the things that needed to be included. But my aha moment was when you break that down into individual items and you really look at it, it's things that are already in place, the policies and procedures that you're already working on. It's just finding a way to get that on paper and put it into some sort of policy and procedure and internal control. So realizing that states have the capacity to do that, just figuring out how was an aha moment for me.   Sarah: You know, when I came in, I was thinking back to 2017 and RSA came out with guidance on, I'm going to say it, Period of Performance. And it dominated our whole agency for a good nine months, trying to understand the guidance, looking at systems. We had to do a whole overhaul with the way we looked at obligations, just we spent a massive amount of time and effort to right size our systems, internal controls and all of that because prior to performance sets the beat for all of financial within a VR program. So coming into the QM, I really assumed that more agencies knew of Period of Performance and had gone through at least similar steps, or at least had internal conversations. And what I found was completely the opposite. Somehow a lot of folks missed the memo and that work hadn't been done. And of course, we've been running Fred Flintstone style, trying to help agencies get up to snuff. So that's the piece. I think that's been the most interesting. I think for me.   Carol: I think along that same vein for me was really that realization states are more different than I thought because I figured we all had the same information. We all kind of operated sort of the same. You might have your own internal systems, but I remember, Sarah, you and I talking that first year just going like, oh my gosh, everybody is organized so completely differently. They approach their work so completely differently. There isn't just one size fits all. Like, hey, you should do it this way. And like, everybody can do that. Uh uh, it is like having an IPE for how the fiscal is managed. Individualized we need to give very individualized TA. So what do you guys view as the number one challenge facing our programs nationwide? And Sarah, I'm going to have you start us with that.   Sarah: Okay? I'm going to say it I think Allison said it earlier. We are lacking in the technology space. I think a couple of things we have, the pendulum has swung to the other direction and before it was spend, spend, spend, a lot of agencies made adjustments so that they were increasing their spending. The large carryover balances weren't so large. Now my concern is how are we looking at our finances to see if we can still sustain that. And in order to get accurate projections and for leadership teams to have the conversations about where they stand financially, we have to have technology systems in place that are reliable, are tracking period of performance, can provide those fiscal calculations in terms of where we stand on all of the different requirements, so that we have a constant pulse on where do we stand as an agency. And I liken it to being in private industry and a CEO knowing at all times how much does it cost to make the widget? How many widgets are we making and what amount of time? All of those kinds of things. And I feel like in that space right now, we have agencies that are trying to figure that out, and we have some that are in a very delicate position, and it can cause a lot of catastrophe and crisis if that's not solidified. So really, it goes back to having reliable technology that will take care of all of that. And that includes our CMS, our Case Management Systems space. A lot of our vendors are struggling in that Period of Performance area, and we're not there yet. We have a lot more work to do.   Carol: Well, it's like a $4 billion industry, you know, and I feel like we're still using an abacus or something in some cases for tracking the money. It is the most insane thing I have ever seen.   Allison: And, you know, related to that technology challenge, though, is knowing that, that challenge is there, knowing that the technology is not correct. I think what adds to the complexity of that is the fiscal staff or the just the staff within the VR agency. They lack the fiscal knowledge enough to know if their system is working correctly or not, or know how to go in and make the adaptations needed to assist them. And that's a challenge within itself.   Chris: And I will piggyback right on that, because the thing I think that we've struggled with is we have lost so much institutional knowledge that people don't stay in jobs like they used to. And so if these policies and procedures are not written down, you get new people coming in, they don't know what they don't know. And if the technology is not working right, they don't know that that's not something that they can handle. So it's a lack of that long time knowledge that used to be in this program.   Katie: Yeah, Chris, that is exactly where I was going as well, is the loss of staff and institutional knowledge is huge, and it really highlights the importance of getting policies and procedures in place and not waiting till that person has their foot out the door and is ready to head out to make sure that you're getting that in writing. You know, succession planning and really building up success in the team.   Carol: I think for me, one of the things I see, because I love that whole organizational structure and non-delegable responsibilities, I love that area. I think one of the biggest challenges facing the program is the whole shift in how things are organized between if you're in a designated state unit within a designated state agency, and that centralization we have seen of all the fiscal functions along with IT and HR and all of it, but I feel like VR has lost control. And so as these services are centralized, and not that they can't be, but that they get centralized to a point that the VR program has lost complete input control direction. I mean, you've got directors being told you can't spend anything over $5. It has to go through 40 layers. You can't hire anybody. Staff cannot travel to go see customers like all of that. If we can't fix this structure of how things are put into play in each of these states, I really see kind of the demise of the program. As we see things get buried, the program gets buried down within these big agencies. The lack of control ends up leading to problems with them and being able to carry out the mission. And it's really hard to get a handle on that. And I know Congress has given, you know, this leeway so that states can organize like they want. But boy, the way they're organized right now, it's pretty tough.   Allison: It's a double edged sword when you think about it, because you're probably like me Carol, as former directors, we wanted more money going into the consumer services. We wanted it going to support our customers. We wanted to find ways to reduce any kind of administrative type expenses so that that money can go there when the centralized functions were really being pushed at the state levels. In my mind at first, I will say this, at first I saw, yes, this is a benefit because we're going to have these shared services, we're going to be able to spend more of our funds on our customers. And I still somewhat agree with that approach because it is a cost savings. But what has to happen, though, is that balance, what you talked about, the balance where VR still has control over the decisions or they are included in those decisions and the restrictions that have been put in place has to be lifted. But I do see the benefits of those shared services as long as the structure gets set up right.   Carol: Right. And that's been few and far between.   Allison: That needs a national model.   Carol: It does. And that's been a problem. I mean, if there's anything anyone can work on, little congressional assistance in that or whatever, you know, getting some of that rewritten, how that looks.   Sarah: Well, and I came from an agency that was able to retain an entire unit of 13-ish folks when all of those consolidations were occurring because within our Department of Education, our commissioner understood the complexities of our award and knew that if all of those positions rolled up to a department level, they weren't going to be able to support the program and were able to coordinate with our state leadership. And it served the program very, very well. So I think we have a little bit to be desired still in that space to get agencies the support that they need 100%.   Carol: So what has been your favorite thing to work on or accomplishment in your role? And Katie, I'm going to kick that to you to start us off.   Katie: Well, I've really enjoyed my role here with the QM. There's a lot of things that I enjoy, but the task that I've enjoyed the most is really having the ability to dig into the new uniform grant guidance that went into effect October 1st of 2020. For one of the things that I did while doing that was I took the old uniform grant guidance and the new ones and did a side by side where all of the things that were taken out were redlined and all of the things that were added were highlighted, and I'm really excited for that tool to be shared with the agencies right now. That's with RSA to get the stamp of approval, but I've used that tool already to help update all of our things on the website and all the tools that we're sharing with everyone, and I think it's going to be a really helpful tool for the agencies.   Carol: I love that tool, Katie, so much because even when we were down doing to last week and some of the just the nuance pieces that came out, when you're reading it and you go, okay, that language did change. Like there is a slightly nuanced variance to this that I hadn't completely grasped until you see it in the red and the yellow, and it all highlighted up. I mean, it was pretty nice.   Katie: Yeah, they did a lot of plain language changes, which is really evident when you look at the side by side.   Chris: I'll jump in here and tell you what my favorite thing is. And it's when we were working with a state intensively and, you know, we've been working with them for a long time, and you get to know them really well and you understand their environment and how things work, and they come to you and say something really profound, like, I was watching this training the other day and they got this wrong, and they got this wrong and they got this wrong. It is like a proud parent moment. When you go, they understand what the program is supposed to be doing, and they understand when other people not necessarily are getting it wrong, but mostly they're able to recognize what's not absolutely correct. And it just makes you feel like, oh, we have come so far.   Carol: It's like fly, little bird, you're flying.   Chris: Yes.   Allison: That's probably one of my favorite parts too, Chris, is the state work that we've done and how you get to know these state people. There's so many amazing VR staff across the country, and their hearts are all in the right place, and they want to do good. That's what I've enjoyed is getting to know these people better, broadening my network as well because I learn from them. But just being that resource I do like, I'm one of those weird people that likes digging into the laws and regs and finding where is that gray, vague area that we can interpret a little better. So part of the TA work, you know, really digging into some of the laws and some regulatory guidance I've enjoyed as well.   Carol: I have a story I love to share. I was having a breakdown probably a year ago, Sarah's laughing at me, I had a breakdown. You know, you're providing TA to state you're so ingrained with them, especially when they have a corrective action plan, you feel like you're part of them. I always say we, you know, when we're talking because I feel like I'm part of their team and we've been working on a particular piece of it, and nothing that we sent in was anything RSA wanted. All I knew was that this was not what they wanted, but we couldn't exactly figure out what they wanted. And it was driving me crazy. And I'd called Sarah and I said, I think I have to quit being a TA provider because I suck at this. I'm not able to help them. I haven't been able to figure this out. I am done, and I went to bed that night. I actually was on site with another state and I woke up at two in the morning and I do my best thinking as I'm sleeping. It's so weird. I've done it my whole career. I wake up in the middle of the night and have an idea. I woke up at two in the morning. I'm like, oh, I know what they're talking about. And I got up and I typed, I typed for like three hours and then got up for the day and got ready for the other state. But exactly what was needed was that, I mean, when we ended up meeting with the state and then they met with RSA, and that was the thing. It was the thing that was needed to get accomplished. And I felt super proud that we could kind of like, figure it out. It took a while. I almost quit, but, we got there in the end.   Sarah: You know, being in the final year of the grant, everybody's asking the question, what comes next? And of course we don't know what comes next. But I think my favorite part is looking back and building the relationships. So kind of touching on what all of you all have said. Relationships are important to me. Building the trust we are learning alongside of them just like they are. I always say there's no top of the mountain that any of us are ever going to reach when we've arrived. It's a daily learning process, but the program financially is so complex and trying to take those federal requirements And each of the state's requirements, which we've acknowledged already are all different, and bring that together in the center. And there's never been a resource to help agencies get down in the weeds, look at their systems, look at their processes, and help them navigate through that. And so just having something to offer and having directors send an SOS text at 9:00 at night, or we've talked to directors who have been in tears or excited because something really great has happened, and they want to share the success. It's all of that. Just being able to provide that valuable resource and support them along the way has been very rewarding for me. I know, and you all, but especially I think for the States.   Carol: So if you had a crystal ball, what would you predict regarding the financial state of the VR program over the next three years? And Chris, you get to start us on that lovely prediction.   Chris: Okay. Well, since I don't have a crystal ball, I think Sarah touched on this a little bit earlier. So for several years, the message from RSA and from Congress has been to spend, spend, spend. And so there's been a lot of changes in all the agencies to be able to spend more, to spend quicker, to do everything quicker and faster. And I think the spending is catching up. And I think that it might go too far. Like Sarah mentioned, the pendulum is going the other way, and I don't think the fiscal forecasting is robust enough to be able to predict when it's going to get hard. And since most directors do not come from a fiscal background, most directors come with the VR heart that you know is what a counselor has, paying attention to that. Fiscal forecasting is going to be a critical, critical point. And I know that most states are not doing it right. So that's my prediction. More people are going to be reaching out asking for fiscal forecasting and understanding how to look at this program in the future.   Sarah: And I think to tack on to that, I think we're going to see new technology and new resources emerge that will assist our agencies. Again, like Carol said earlier, some days it feels like we have our big chief tablet out and we're still doing things old school. And I think the only direction to go is up. So I think we're going to see some new resources, hopefully in the technology world develop, that will assist our agencies so that their focus can remain on the customers where it belongs.   Allison: And I would have to say ditto to both of that, especially the fiscal forecasting and the pendulum swinging the other way. And a lot of states considering order selection or going into order selection. But one of the things that pops in my mind that might happen over the next three years is reauthorization of WIOA. I know the discussions are happening with Congress right now, and if that implementation happens, you know, what's it going to look like? Because ten years ago when WIOA was passed, it was a huge impact on VR. And it still is. I mean, we're still challenged with trying to get everything implemented, trying to spend the minimum of our 15% on Pre-ETS. There's just so many things that we're still working on through. So very interested to see where that's going to go.   Carol: And I definitely think like nothing ever stays the same. So we always think like we're going to get to the place and it's just going to be even flow, like it's all going to be cool. We don't really have to pay a lot of attention, and I don't think that's ever going to be the state of the VR program. Like it's going to constantly need people paying attention. Whether the pendulum is one way and we have loads of money or it's the other way and we have no money now, like we have to somehow try to like even this out with the fiscal forecasting and all the things you're doing. But if you think you're going to get to the place where like, oh, I've reached it, Nirvana, it's all great. That's never going to be like this job takes constant attention to detail and what is happening. And so it is always going to be work. It's going to take a lot of effort from a lot of people. And as all the new people keep coming and going, figuring that out for the team so that you can sustain the practices and things that you have that help you to understand what's going on.   Katie: Yeah, I would just agree with everything that everyone already said. One of the big pushes that was brought up at CSAVR, is technology, and I think it is going to be interesting to see what kind of technology is introduced in the next three years that's going to help assist our programs.   Carol: So what is your best piece of advice for our listeners? And I'll let anybody open that one up.   Allison: I'm going to say you need to have a deep bench of leaders who are adverse in the financial requirements, maybe incorporating fiscal training for all staff on an annual basis, whether that's just refreshers or making sure new folks being hired understand all the requirements. But fiscal needs to be part of your ongoing training with staff. It's just critical.   Carol: I'd say, for directors coming in, I know the tendency is to want to be like, I have to know everything. I'm the director, I need to know all things. And even when you don't know the things, you pretend, you know the things. Don't pretend you know the things you don't know. Like you need to be humble and figure it out and learn and be willing to learn. For a lot of folks that are growing up in the VR system, having that sort of physical part of your brain, it may not be completely there. You're like, I went into VR because I didn't want to do math, and now you're in charge of, you know, $300 million in a program. And so you've got to just continue to learn and chip away and figure out how you can gain that really strong understanding, because you cannot just hand that off to some other group and think someone's managing that for you, because the buck really does stop with you in the end. As far as the responsibility over the control and allocation of the VR funds. So please keep learning, as Allison said, and be open and be humble when you don't know things and ask.   Sarah: There's a song by the Beatles called With a Little Help from My Friends. Everybody needs a Little help from time to time. And I know over the years we've worked with most of the agencies, but there are some that we haven't, and I've always assumed they're good. They don't need us. They're fine. It's not always necessarily the case. So acknowledging if I pick up a phone and call a peer or a fellow director, or hopefully the TAC continued to exist beyond this grant cycle. Reaching out and asking for help is okay, and it's encouraged.   Katie: Yeah, mine will be through the lens of policy and procedure. That's where I keep hitting. That's my passion on this QM team. We have a ton of resources available, and if you're struggling, you're looking at that table of contents saying, I can't do this. Reach out, give us a call. We can help you with prompting questions just to get the thought process going. And you can do it. It's going to be okay.   Chris: Ok, my piece of advice is to make connections. And I think everybody has kind of said that in their own way. But make those connections so that you have people you can reach out to and ask questions of whether it's us at the TA center, other states, other fiscal people. You need to be able to ask, how do you do this? What do you think of this idea that I have? How would you handle this? I mean, being able to have that connection and that type of conversation is critical 100%.   Carol: Well, I sure appreciate you all. And while we're still around, all our listeners can still connect with us. And we do have a QM fiscal email address. I will spell out for you. It is QM f I s c a l at v r t a c-qm.org. So qmfiscal@vrtac-qm.org. So please do reach out. We still are around for a little while and we can be your phone a friend. So thanks for joining me today guys I really appreciate it.   Chris: Thank you Carol. This was great.   Allison: Thanks for having Us.   Sarah: Thank you.   Katie: Thanks.   {Music} Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

Mark Levine, ASTHO Member and Commissioner of Health for the State of Vermont, recaps some recent updates to a few ASTHO policy statements; Sherri Ohly, Co-Director of the Envision Equity CHW Training and Technical Assistance Center, says Community Health Workers are critical to public health; an ASTHO report inspects the link between substance use, incarceration, and death; and an ASTHO blog article examines how your workplace can improve the retention of employees by enhancing connection. ASTHO Blog Article: Federal Nutrition Program's Fate Lies in 2024 Farm Bill ASTHO Policy Statement: Improving Birth Outcomes Policy Statement ASTHO Policy Statement: Commercial Tobacco and Nicotine Use Prevention Policy Statement ASTHO Policy Statement: State Home Visiting Programs Policy Statement ASTHO Webpage: Policy Statements Public Health Review Podcast Episode: Investing in Community Health Workers Is Vital to Population Health ASTHO Report: Supporting Incarcerated People's Recovery – Linkage to Care Policies for People Entering and Exiting Incarceration with Substance Use Disorder ASTHO Blog Article: Enhancing Connection at Work Can Improve Retention  

Go behind the curtain at the National Clearinghouse of Rehabilitation Training Materials (NCRTM) with Heather Servais, Project Manager. Join us as we delve into the vast resources available to vocational rehabilitation counselors, supervisors, and VR professionals. From employment navigation to disability-specific resources and cutting-edge training, Heather reveals how the revamped NCRTM website is a treasure trove of information and tools to enhance your practices and improve services. Tune in to explore these new features and see how the NCRTM can support you in your vital work. Don't miss this opportunity to unlock the full potential of this dynamic platform!   Listen Here   Full Transcript:   {Music}   Heather: This is made by people that have done the work, like it's just so relevant and timely to what's happening in the field. We have resources on a Microsoft Word and PDF, PowerPoints. There's a whole bunch of information on the NCRTM page, which is a great starting point for when you're thinking about how can I make this information accessible for everyone? If you have a customer who's thinking about work, or you want to have some reputable job-seeking tools, it's a great tool for those counselors to be able to give to their customers. If you want help locating some resources, just email us NCRTM at New Editions dot Net.   Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Welcome to the manager minute, Heather Servais project manager with the National Clearinghouse of Rehabilitation Training Materials, or the NCRTM, will join me in the studio today. So, Heather, how are things going?   Heather: It's so good to be here. I'm great. I'm so excited to be on Manager Minute.   Carol: I love it, I love it. We've been doing lots of fun stuff lately, so it's kind of fun to do this collaboration. I want to give our listeners a little bit of a background. So the NCRTM is a central clearinghouse for vocational rehabilitation information for individuals with disabilities, and it offers VR and education communities an opportunity to contribute new knowledge to their specific fields and gain visibility for their work. Now, I remember Heather, when I was still with Minnesota Blind, and I stumbled across this website and it was full of information, I was like, what is this? I had no idea it existed. And back then we had this internal like a little intranet. And I remember linking up staff to different materials because back in the day, and I know you went through a big refresh of the website back in the day, it was a little complicated to get through. I was linking folks to some really specific things that existed out there, and I thought that was so cool. Now, I know since you've been on, you've been working really hard on promoting the website and everything that NCRTM does, and we wanted to just take our listeners behind the curtain at the NCRTM. I also wanted our listeners to know, too, that Heather and I have been collaborating for the past few years on a lot of different items, and she has been fabulous in promoting our podcasts and all our materials for the VRTAC for Quality Management. So with that, let's dig in. So, Heather, would you tell our listeners a little bit about yourself and your journey into VR? You didn't just like land at the NCRTM out of nowhere. You came through kind of a fun journey.   Heather: Yeah. I'd love to tell you a little bit about my journey in VR. Well, if you would have asked me when I was growing up if I would be a VR counselor or know what the field of rehabilitation counseling was, I would have told you no. I actually landed in this field by happy accident when I went to college. I was majoring in history and was considering being a teacher, or maybe pre-law, and I was looking for ways to get involved on campus. And I came across a club called Best Buddies that pairs college students into 1 to 1 friendships with individuals with disabilities. And I just loved being a part of the club. I loved my buddy that I was able to be paired with. And then while I was volunteering, I got asked by one of my co volunteers to consider working with this new company in town that worked with individuals with disabilities on independent living skills and non-residential support services. So I started doing that when I was in college, absolutely fell in love with it. And then when I graduated, I moved on to work for a community rehabilitation provider, where I started as a job coach, moved up to an employment specialist. I dabbled in vocational evaluation and then eventually became the employment services manager. And while I was there and working in the field, I absolutely just fell in love and I knew that this is what I wanted to do with the rest of my life. So I actually went back to school for my master's while I was working full time.   I was really lucky to be the recipient of an RSA scholarship. That helped me be able to go back to school to get my master's in rehabilitation counseling, and I was able to do that, which I really felt like helped my career and was really able to be beneficial to me. When I made the jump from community rehabilitation provider to the state VR side, it was like there was all these names and terms and theories behind the work that I was actually doing. So it really kind of tied it all together in a nice little bow. I worked for that community rehabilitation provider for about seven years, and then I decided to make the jump to state VR to be a counselor. And for a long time I had a general caseload. I also worked in a rural county, and then towards the end of my time in the field, I worked with youth. And then I made the jump over to VR headquarters, where I took a supervisory job as the supervisor of at the time was a new unit called the Field and Provider Relations Unit, and this unit did training and technical assistance with both VR staff and with the community rehabilitation providers that were providing those employment services. So I really enjoyed it because it got to pull together the field experience that I had and then also the provider experience. And then my last stop at Florida VR was as the assistant chief of Field Services, where I oversaw a lot of the programming. So I oversaw learning and development, Ticket to Work, the employment programs team and the deaf hard of hearing deaf blind team and business relations team. I worked there and I loved building programs and loved being part of state VR. Towards 2020, I started to study for my Project Management Professional, or PMP certification. We were managing a lot of projects and building a lot of programs, and I felt like the PMP kind of helped me have a better understanding of some different methodologies to be able to do that. So it really helped pull the programmatic experience with the project management experience. And that's what really landed me here at NTM. So in my role, I get to work with a lot of technical assistance centers and training centers, and I'm able to have both the VR program knowledge and then also the project management knowledge to be able to understand the terms of the project and the contracts and the business aspect of this too. So it's been a long journey, but I'm so happy to be here because this role I get to work with so many different stakeholders. I love working with the VR agencies, the counselors, the rehabilitation counseling students, the parents, the families. I get to see it all, and not just from a local perspective. I'm getting to work with state and nationwide programs, and I think that's just a really big joy.   Carol: And it's so cool. What a great fit for you. This explains a lot. You crack me up, though, because I was considering being in pre-law like back in my undergrad as well. I feel like we have kind of similar journeys. I was a job coach. I'm like, we both come from those humble beginnings, kind of fall into VR, and we find a lot of our guests on the show have been from different backgrounds and sort of stumbled into VR different ways. So that is so cool to know about you. Thanks for sharing that. Now, I know sometimes people are maybe confused a little bit about the NCRTM can you ground us in like how all this works, how you're connected with RSA? Like who do you actually work for? Because people are like, is this an RSA thing? What is this thing? So give us the skinny.   Heather: Yeah, sure. So the NCRTM has actually been around for more than 40 years. When I found that out, you know, I was a little history nerd. So I did some digging and I was shocked. I was like 40 years. I mean, I think I've, you know, been around in the field for a long time and I didn't even know about the NCRTM until I was working at headquarters as a manager. So I think about the first basically half of my career, I didn't even know about it. And that's one of the things about this job is like, I want people to know. And so when NCRTM originated, it was a paper based repository that was basically where RSA grantees would submit their products at the end, and they would be stored and used and to what it is today, which is this really dynamic and engaging platform that has a website and a YouTube and social media and lots of connections. And so it's kind of continuing to grow and evolve. And the driver of NCRTM, where it actually originates is section 15 of the Rehabilitation Act. We are in there. And what section 15 says is that it creates a clearinghouse, and it says that we have to deliver three things. One is information about the location, provision and availability of services and programs for individuals with disabilities. We also need to have information and research related to recent medical and scientific developments bearing on disabilities. And we have to have information about the current numbers of individuals with disabilities and their needs. And so when we look at NCRTM, that's our driver. That's what we're trying to do. We're trying to share that information, the NCRTM itself and how it relates to RSA. Right now, NCRTM is funded by a contract through RSA and is operated by New Editions Consulting. So technically I work for New Editions Consulting, which is a fantastic company to work for. We just won one of the top places to work for the Washington Post, so they take wonderful care of us. It's been one of my favorite teams I've ever had the pleasure of being a part of. It's just been a really fun place to work. So we work very, very closely with RSA. We have a coordination team, so there are a big group of folks from RSA and the different units there that add and contribute to the content and the planning and the strategic direction for NCRTM. And then we also work really, really closely with the Technical Assistance Centers with other RSA grantees and federal partners to build out the content to deliver to our users through the NCRTM website and our platforms.   Carol: I had no clue that that had been around for 40 years. Holy cow. I had no idea. That is amazing. And I can imagine, you know, when you think about the paper based, you know, products in the day.   Heather: How do you get that out into the hands of the field? So we live in a great time,  you know, we have this technology and we can use it because the products that are coming out of the technical assistance centers and some other RSA grantees, you know, this is made by people that have done the work. Like that's one of the things that I love so much about the clearinghouse is it's just so relevant and timely to what's happening in the field.   Carol: Yeah, I love it. That advent of social media, too, has helped so much with us all being able to kind of cross plug and promote each other's tools and activities and things that are going on that has been so great. Now, I know since you arrived there, I feel like, no, I'm not disparaging anybody from the past, but I feel like you've brought this just fresh, different look at things and you've been really doing a lot of cool stuff. So would you  talk about some of that cool stuff that you've been doing and kind of where are you getting your ideas from? Because it's been really fun to watch.   Heather: Yeah, I came onto the scene with NTM in late 2021, and there was a lot of this stuff that was already in progress, and we launched a new version of the website in 2022. So not only do we have, you know, pretty robust content, NCRTM has mostly been known for the library. When you say NCRTM, people think library, library, library, and that is a big part of what we do. We have more than 3600 items in our library. When you think of a library, it can be anything from podcast episodes, research papers, blogs, toolkits, guides, trainings. There's such a diverse array of materials in that library. So that's one of the things we were most known for. We started with some of those library enhancements, so we had an enhanced filtering. So now our users are able to locate by topic area, disability type, audience type. There's a ton of filters that you can select to really zero in on materials of interest. We also added some recently viewed features. So if you go to the NCRTM and you're poking around looking for some things and you look at it, you can go back and you'll see some of the items that you recently viewed. We now have the ability to share the information from the website so you can email it to yourself. You can share it directly on social media. Also, as part of that big website launch, we updated our training and events page. This is one of those plugs that if you are new to the website, I love directing people to the training and events page because I know time is of the essence and there's so much training and information available, and NCRTM collects training and events and post them from the Technical Assistance Center. So if there's something happening from those, those are going to be on our site, from federal partners, from grantees. So a grantee could be a university, could be a nonprofit. There's lots of different types of events that are out there on our site. You can sort by live, which means these are like live upcoming events. So you're going to want to log into those or on demand. So that could be either a training module that was made to be an asynchronous learning experience, or it could be a recorded event from one of the previously featured live and upcoming events that we had hosted prior. You can also sort on that training events page by CRC Credit Availability. So for those of you that are counselors or administrators or managers that are looking to get those CRC credits, this is a great way where you can zero in on finding those trainings that are of interest to you, that offer that CRC credit for free. It's a great resource. We also added some new pages to the platform so that we're really the result of user feedback. I think that's one of the things that I'm most proud of with NCRTM team that we do is we are serious about user feedback. So we are collecting feedback from surveys. We run user advisory groups a few times a year. We also are really out in the community talking to VR counselors, talking to rehabilitation counseling students. We're talking to grantees about their needs and what they're doing, really wanting to get the feedback so that we can curate content or we can build content that's meaningful for folks. So in the spirit of section 15, one of the new items that we launched on NCRTM was a programs and services page. And this page focuses on job seeking resources. So for individuals with disabilities. So all processes from when you're considering employment. So maybe you need to do some assessments. Or maybe you're just thinking about going to work all the way through the hiring and retention and career advancement phases of your career. So this is a really great starting point. If you have a customer who's thinking about work or you want to have some reputable job seeking tools right at your fingertips, you can use it there. It's a great tool for those counselors to be able to give to their customers as a starting point. And we do update that page regularly. So if you would like to see like a national level resource on there that you found, that's not, email us. We're here. We want to add things to that page. We are constantly growing the page. We are adding new information to the library and to the website regularly.   Carol: I actually have your site up right now. I love it really did change with that refresh that you guys did in 22 I remember having. Well, I'll say it, I tried to search in the library before and it would bring up like either 50,000 things or no things. When you put in word search or something, it just seems like your capabilities on here are so much more robust than they used to be.   Heather: Yeah, we've definitely added a lot of enhancements to make it a lot more user friendly. We were trying to make it more streamlined. We wanted things to be easier to find, easier to get to material. And then we're also trying to be a little bit plainer in our language. Some of our users felt the language was way too academic, and we wanted this site to be something that's useful for all. So we're trying to do better with using plainer language and getting straight to the point of what the document is or what that material is, so that it's easy for people to digest when they're reading it. We also added a business engagement page. So for those counselors or even those folks who work for VR agencies that are on the business relations or business consulting team, this is a great resource to kind of help you understand the business needs and how to work with employers. When you're thinking about things like job placement and job retention and accommodations and the process for hiring, that's another great tool that you can use and share in your work. But you can use it as a counselor to educate yourself. It's also helpful when you're engaging with businesses so that you're using their business language.   Carol: Excellent   Heather:  One other thing for counselors to consider. I know sometimes when we're VR counselors, I always say it was the hardest job I ever had. There's so much that you have to balance. There's so much to learn, and it always feels like there's things on your plate that you need to do. And sometimes we're so focused on our individual customers, our individual caseload, that we can forget that we're part of something so much bigger. It's not just our caseload or our office or even our state. We're part of a national VR program. Every state has a VR program. There's programs and the territories. There are so many others that are in this field along with you. And I think that's one of the great things about NCTRM is it can kind of help connect the dots so that you get to see the bigger picture. You can find materials that are created by other folks that are doing this work. You're able to see what innovative practices are working on caseloads that may be similar to yours. It may give you strategies that you can better know how to work with your customers. So I think that's one takeaway for NCRTM is just it's a different perspective. You can find things from your peers to help improve your work, and it just connects you better to the VR community around the country.   Carol: Do you guys agree with that page at all with like CSAVR and the NET?   Heather: We did. We were very happy that CSAVR and Kathy West Evans was helpful with us when formulating that content and reviewing that content. So yes, absolutely. We partnered with them to help put that together.   Carol: Excellent.   Heather: We also have I know you mentioned the Disability Innovation Fund and I'm a Manager Minute podcast listener. So I know, I know you've done some episodes with some DIF grantees, and we have a whole page that's dedicated to the Disability Innovation Fund grants. And so this is one of those pages that we're working on. It's definitely still a work in progress. So if you're interested in learning more about those Disability Innovation fund programs, we have each iteration of the grants there so that you can see kind of a little bit about what the purpose is and what those grants are doing. And then as those grantees are submitting products, we're going to be linking those products in the library right to that page. So you can kind of start to see some of the outcomes from those grant programs. So that's a really exciting page that we added. We're looking forward to being able to continue to update that pretty regularly, as we're starting to get some of those products in from those grantees.   Carol: I love that. Those Disability Innovation fund, let me tell you, since we started doing podcasts, you know, featuring the different years and the States and what they're doing, I had no clue, you know, you'd hear about them. But unless you're really, like, talking to the people and finding out what's going on, man, there's some awesome stuff happening across the country that is going to be so helpful to the rest of the VR. People put out their products. It's good to know you're going to have a page dedicated to all of that, because I just envision these really amazing things coming from that, that are going to be so useful to VR as a whole for years to come.   Heather: Absolutely. And there really is a lot of innovation coming out of the agencies that have these grants. And that's exactly what we want. We want others to be able to access those materials so they can think about how that could work in their state, and how that could work in their program, and be able to connect to resources that can help them on their journey to implementing and improving and streamlining their services.   Carol: For sure. 100%.   Heather: And then lastly, I have to plug here for the Accessibility Resources page. So accessibility is such a huge part of what we do. And coming from the field of VR and coming from a provider background, I knew about accessibility in theory, but it really wasn't until I got to working at the clearinghouse when I realized all I didn't know about accessibility. And this is definitely an area where I've had a lot of personal growth and a lot of personal learning to do since I came on board here. But the NCRTM has a page for accessibility resources. So if you are with a VR program or you're a VR counselor, or if you're an RSA grantee and you're looking to make your products accessible. So if you're thinking about having a PowerPoint, how can you make that accessible so that the information is accessible to all users? We have resources on a Microsoft word and PDF and PowerPoints. We have guides, we have video tutorials. There's a whole bunch of information on the NCRTM page, which is a great starting point for when you're thinking about how can I make this information accessible for everyone? And so we encourage folks to check that out too, because it's a really great starting point.   Carol: Yeah, I think that's been an area that maybe VR has not done as well with. You would think we'd know better and do better and be better with that. But I've been amazed over time, different places I've gone or, you know, folks I've talked to and people still struggling with accessibility. So your having those resources out there is super timely and really important.   Heather: Yeah, absolutely. And it really is one of those you don't know what you don't know until you kind of get into the thick of it. And I'm thankful now that I know better and I'm starting to do better. But it's definitely a journey and there's a lot to learn. And I would encourage folks not to be intimidated because you can start small and just learn a little at a time. And over time, that makes a really, really big difference in what you can do with your materials.   Carol: Absolutely. Now, I know we have a lot of counselors that listen in, and you and I had talked about this a little bit. What advice would you have for counselors who may be exploring your website for the first time? I know you and I talked about you felt like you'd be a whole different counselor had you known about the cool materials that are out there for them.   Heather: Yeah, man, I do. I feel like I would have been totally a much better counselor than what I was. When I think about going back to being a VR counselor, it can be overwhelming. I always say the hardest job I ever had was a VR counselor. Just because there's so much to learn. You have a lot of cases. I had to travel a lot for mine because I was in a rural county. You have a lot on your plate and it can be kind of overwhelming and you kind of start spinning your wheels sometimes because you're like, well, I don't even know if I have time to find out this information to help me do better. And I think, you know, what I would tell counselors is NCRTM is here and you can plug in. And so whether you're a new counselor and you're coming into VR kind of cold, maybe your background is in something different. You know, maybe you came with a social work background or a business background, and you may be kind of struggling to learn the VR part of counseling. Or if you're a seasoned counselor, you know, you may feel like you've been doing this a long time and you know a lot. But if you're not learning, you're not growing, and there's really always something more you can learn. And so we have resources for you in every stage of your career. And even as you continue to grow and transition, we have a lot of resources for those who move into management or supervision and program administration. So it's a really great resource to be able to support you when you are out there in the field looking to do, I think about like motivational interviewing and how much I really wanted to do that and use that technique. And I went through some trainings and it was like, okay, But the trainings, I always felt like they were just kind of never really got to the nuts and bolts like it was overviews. And one of my favorite resources in the NCRTM was actually this motivational training series that was created by Oregon VR and it's, you know, several years old now, but it's nuts and bolts. It's how to do motivational interviewing in a VR setting. Like it's amazing. And I wish I would have had that when I was a counselor. And there's also all kinds of different toolkits and guides. There's so much available. There's also another place on the NCRTM team where you can kind of as a starting point. We produce these things, which is a fancy word. We call it a curated list, but basically we have more than 20 curated lists on various topics, and most of the topics that we have selected these curated lists on were user driven. These were given to us. Ideas came from the field, came from our users. And these curated lists usually have, you know, 10 to 25 different resources on them about various topics. So for instance, we did one on VR 101. So for those folks, it can be counselors, it could be parents. All of the curated lists are segmented by audience. So if you're a counselor and you're looking for resources for yourself, you can check out these lists and it'll say for VR professionals. Or if you're looking for resources that you can share with your customers, you'll see for individuals with disabilities and families for general audiences, some of them are for specific disability types, like we have a list on autism and employment. We have a list on mental health. We have curated lists on work incentives, financial incentives, labor market information. So there's more than 20 of them out there. We add new lists pretty regularly. Right now we're in the process of updating some existing lists. So these lists change and they grow. But that's a really great starting point. If you're not really sure where to go or what to look at, I'd also highly recommend plugging into those training and events pages. So I know with the variety of information and training topics that are available, sometimes you really don't want to sit down and do a training, but you can look and a lot of the trainings are available on demand, so you can do it at a time that's convenient for you. As nerdy as it sounds, I like to listen to trainings in the background sometimes, so most of the trainings that are on the site I've listened to, I've taken myself and there's some really good stuff out there. So I'd encourage you to not be intimidated. But I'd also like to offer is just support. There's a team behind the team behind this curtain that's there to help you. So if you want to get acquainted with the site or you want help locating some resources, just email us. Our email address is NRTM@NewEditions.net, and one of our team members will be able to help you right away. So don't feel like you're in this alone. Like we can help you navigate and help you learn how to explore and show you what's available on the site and how it can benefit your work.   Carol: All excellent advice that you've given that is super cool. I know that curated list. When I found that, I'm like, oh my gosh, that literally is what I felt like I did back in the day when I was at Minnesota, was create a curated list from your website. It was like linking counselors to these different really awesome materials on particular topics. So it's so awesome that you guys have done that. I feel like this is advanced so much and I know your team can do other cool stuff for VR agencies. So I heard you say, you know, obviously people can email you and you can do some support, but what are kind of trainings you could do for a VR agency on supporting using the website and such?   Heather: Yeah, absolutely. So we are happy to do in-service trainings and system demonstrations for VR agencies. In the past we've had agencies where we've done executive leadership, where we've shown the executive leadership how to use the site. Not only do we show you how to use it, we talk to you about it. We tell you about it, and then we show you it. So you get to see a live system demo and then, you know, we can take requests. So if it is of interest or particular parts of the website where you want to learn a little bit more information, we can focus on those areas. We've also done it with teams or units. So we can do any type of training like a 1 to 1 setting or like small group setting for your teams. If you're interested in learning more about NCRTM and how you can use it in your work, we also help agencies with locating materials. Well, not just VR agencies. We help individuals so we get emails all the time about people. I just had one last week from a parent who has a child that's transitioning into the workforce, and they're really interested in learning more information about customized employment. And so the parent reached out to us because they really weren't sure where to go. And we were able to pull together a list, kind of walk the parent through what was on the list and was able to share that with them. So if you've got a topic that you're interested in, or maybe you're looking to compile a curriculum of trainings that are available to support you, there's a ton of great resources out there for the training. So those on demand training modules are very common. So if you're an agency and you're looking to build out a training curriculum without like basically rebuilding and restarting and rebuilding the wheel, let's take a look and see what's already out there. You know, this stuff that's coming out of the Technical Assistance Centers and RSA grantees. It's really relevant to what's happening and what's needed in the field right now. And we really want folks to be able to connect to that so we can help you locate those. I had an agency that was asking about financial literacy training, and I was able to send them, Carol, to the financial literacy training from QM, you know, so it was really great. So we have these kind of resources and these requests coming in all the time, and we welcome that. We want to be able to help you navigate resources that's out there. It's up to us to know where to point you and we're happy to do that. And then another thing that we do. So for those agencies that want to submit products to NCRTM, or maybe they're a DIF grantee or another RSA program grantee, we do accessibility technical assistance. So the team behind the team is we have a 508 team here at New Additions, and they help us a lot with accessibility work and making sure that the products that go onto the NCRTM are accessible so we can help provide technical assistance. We do accessibility reviews on materials, especially if they're the result of an RSA grant. And then we can offer if it's like remediations or complex accessibility work, we can provide technical assistance on that. So for instance, we had an RSA grantee who was really interested in doing some new video work, but they really weren't sure how to do audio descriptions. And so our 508 team was able to provide that technical assistance, to be able to kind of show them and walk them through how to do audio descriptions in work. We often do a lot of document remediation, so we're able to kind of review your PDF and word documents. If you're submitting it to the NCRTM, to let you know if it's accessible or not, and then what kind of steps need to be taken to make sure that it's accessible. So that's another service that we offer.   Carol: I had no clue about that. That is fabulous. I hope people take you up on that for sure. Oh my gosh. You've talked about the website and the materials posted there. So I know that the RSA grantees can put information out there. Are there other people that can put information on your website?   Heather: Yeah, technically anybody can submit materials to the NCRTM. It's a public website. So anybody can what we recommend if you're interested in submitting, we have an online library submission form. So when you go to the NCRTM website home page, if you navigate to the library using that top navigation bar on the far left hand side, it says library. When you go into the library, then you will come across a link on the right hand side of the page. And what that link says is submit materials to the NCRTM library. You can go ahead and click on that link. And there's a form that you can fill out. And you'll just have to put some very basic information about the material that you're submitting. So maybe this is something that your agency created, that you're very proud of and would like to be on the NCRTM website. Or maybe it's something from a federal partner that's publicly available, that's not in our library that you think should be. That's another thing you can do is you can submit it to NCRTM. Every material that's submitted is reviewed by our team to make sure that it's accessible, and then also that it's appropriate to be on the NCRTM, and then we can go ahead and publish it and make it available on the website. So anybody can yeah, anybody can submit, which I think is pretty cool. And we really encourage folks. So if you're a VR agency and you have tools and you have success stories or you have trainings you want to share and you want them to get the word out about it, send it our way, we will help you figure out a way to put it on the site and help you amplify that material. Like, we really want these products and these materials that you're working on that are really meaningful for the VR community. We want to get them out there.   Carol: Well, we're definitely better together. You know, everybody's creating all of this great stuff. We don't have to all reinvent the wheel. Like, let's use this so each other can get like all that great stuff. Everybody's producing. I think that's wonderful.   Heather:  Yeah. If you're afraid to use that form, you can always email us like we are small team, but we're very responsive. We take a lot of pride in making sure that we're responding to folks quickly. So if you have questions about submitting materials or you want to walk it through, you can email us at NCRTM@NewEditions.Net, and we'll walk you through that. For those RSA grantees we have a whole guide that's out there, the guide for product submission and websites about submitting products to the NCRTM. But that's more for RSA grantees. If you're an individual or you're a VR agency, definitely email us or use that library submission form and we're going to be happy to help you.   Carol: Very cool. So I know you have a lovely newsletter you guys put out. And then I saw recently kind of a little different format. You were doing like a news blast or something. Sort of groovy. How can folks, because we do have a lot of counselors that listen into and they don't always have access, you know, maybe the directors on your mailing list or something. But how do folks subscribe so they can get it quickly?   Heather: Yeah, we have a lot of ways that you can connect with us. Carol, you mentioned the newsletter. We do put out a monthly newsletter. We are trying some new things. So we are starting to do some news blasts. So if there's some really important announcement or might be an event reminder or something that NCRTM is doing, we're going to start sending some more regular communications to our subscribers. The best way to do that is to sign up for the NCRTM newsletter. And you can do that by using the web page. You use the top navigation bar and click on join the NTM network tab. That's going to take you to our page, where you can start to subscribe so you can subscribe for our newsletter. Like I said, it goes out once a month. We also have another subscription where if you're really interested in keeping up to date on what's new, what's happening with the library materials, you can subscribe for library updates. So once a month, you'll get a list of all of the new items that were added to the NCRTM library. And it really varies month to month. Sometimes we have a lot of folks that submit products, other times it's just our team out there looking and finding what's new and putting it onto the site. So some months you'll see a lot, some months you might not see as much. It just really depends if you're really interested in staying up to date, we encourage you to do that. We also have social media. You can find us on X which is formerly Twitter. Our handle is at RSA_NCRTM. So we encourage you to follow us on Twitter. We do a lot of amplifying new products. We talk about some of the events and trainings that are going on. And then we also have a YouTube. So whenever NCRTM hosts a training because we do host trainings ourselves too. Right now we're doing a series of lunch and learns. Carol, you were a big help with moderating what our first Lunch and Learn event last November with Doctor Herbert. We had a panel discussion about recruitment and retention. We also just did a really wonderful lunch and learn session that we did alive. And then we just released the publication earlier this month on managing counselor workload guilt. So for those of you counselors who are out there maybe struggling, feeling a little guilty because your workload is high, and this really looks at strategies to kind of find balance and prioritize wellbeing. It was a really fantastic event. And so that video is available on our YouTube channel. And then earlier this month we hosted a lunch and learn where we partnered with NRIC, the National Rehabilitation Information Centre, and really kind of zeroed in on research. And how can you navigate with NRIC and use research in your work. And so the video of that will be coming out very soon too. So if you're interested in looking at some of the trainings that NCRTM has done, definitely check out our YouTube channel.   Carol: Yeah, folks, definitely need to sign up because then you get everything. I love it because I must be signed up like three different ways. I get it, you know, from RSA, Joe Doney. And then I get from you guys, I get it all the time. So I make sure I have all the current information and the lunch and learns are fabulous. They're really fast paced. It's nice. There's just great guests that have been on there. I think they're really a good product that you've developed.   Heather: Yeah, so definitely the newsletter. I think you hit it. That's the best way. So if you're looking to connect, we have a lot of ways. But the newsletter you're going to see a lot of the new stuff that's coming out. You're going to be able to see any of the lunch and learns that we're hosting. You're going to get to see NCRTM materials. You'll also get to see all of our new library materials. We usually feature 3 to 4 new library materials on that newsletter, too, so you don't sign up for library updates. You can still see that in the newsletter. So yeah, the newsletter is really a great source to get the most information about what's happening at NCRTM.   Carol: Very cool. So is there any way our listeners can help you? I don't know if you had any particular ask for them. Or are there ways that our listeners can help you guys?   Heather: Yeah, absolutely. Like I mentioned, we are very serious about user feedback. So we want to hear from you. We want to be able to curate content that's meaningful and helpful for you. So we want you to share your ideas with us. So if there's library materials, if there's a webinar or training topic that would be helpful for you or idea for a new curated list, we want to hear from you. That's how we continue to build and grow the NCRTM to make sure that it's meaningful to our users. So really reach out to us, email us, NCRTM@NewEditions.Net. We also have a customer feedback survey so you can connect with us. That way you can fill it out if you have ideas for content or things that you would find helpful, and then also just connecting with the NCRTM team by signing up for the newsletter would be a really big help. It also helps keep you up to date on what's happening. Those are some of the bigger ways that your listeners could help us is really those connections. Tell us what you need, how we can help you, and then connect with us and stay up to date. Connect with us so that you know what's going on, because I guarantee you your work will benefit.   Carol: Awesome. Thanks for joining me today, Heather, I really appreciate you being on. This was great.   Heather: Yeah, thanks for having me. It was awesome I appreciate it.   {Music}   Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

Thanks for listening to EcoRadio KC! We bring you vital information underserved or ignored by mainstream media. We are supported by listeners who share our mission. For our hour on […] The post HEARTLAND ENVIRONMENTAL JUSTICE CENTER, A THRIVING COMMUNITIES TECHNICAL ASSISTANCE CENTER appeared first on KKFI.

In this week's episode, we speak with Dawn Neenan and Magalí Stolovitsky Colb, adjunct lecturers at Brooklyn College of the City University of New York in the United States. They explain reflective supervision, how it compares to traditional supervision, and the benefits of integrating reflective practice into supervision. They also discuss how speech pathologists might use infant mental health principles to inform the work we do as clinicians and/or supervisors, and how to create their own reflective supervision group. Speech Pathology Australia acknowledge the Traditional Custodians of lands, seas and waters throughout Australia, and pay respect to Elders past, present and future. We recognise that the health and social and emotional wellbeing of Aboriginal and Torres Strait Islander peoples are grounded in continued connection to culture, country, language and community and acknowledge that sovereignty was never ceded. Resources: National Zero to Three Organization: https://www.zerotothree.org/ The NYC Early Childhood Mental Health Training and Technical Assistance Center: https://ttacny.org/ The Knowledge Center at Chaddock: https://www.tkcchaddock.org/ Alliance for the Advancement of Infant Mental Health: https://www.allianceaimh.org/ Australian Alliance for Infant Mental Health: https://www.aaimh.org.au/ SPA Professional Support Templates – Community of Practice Charter and Agreement (SPA Members Only): https://www.speechpathologyaustralia.org.au/Members/libraryviewer?ResourceID=411 SPA Speak Out; Communities of Practice: https://speechpathologyaustralia.cld.bz/Speak-Out-June-2023/48/ Speak Up Podcast S03 E12 – Establishing a thriving community of practice: https://soundcloud.com/speechpathologyaustralia/establishing-a-thriving-community-of-practice-s03-e12 Eggbeer, L., Mann, T. G., & Seibel, N. L. (2007). Reflective supervision: Past, present and future. Zero to Three, 28 (2), 5-9. Foley, G. & Hochman, J. (2006). Moving toward an integrated model of infant mental health and early intervention. In Foley and Hochman (Eds.) Mental health in early intervention: Achieving unity in principles and practice (pp. 3 – 32). Baltimore, MD: Brookes. Geller, E. (2011). Using oneself as a vehicle for change in relational and reflective practice. In R. Fourie (Ed.), Therapeutic processes for communication disorders: A guide for clinicians and students (pp. 195 - 212). Hove, BN: Psychology Press. Geller, E. & Foley, G. M, (2009). Broadening the “ports of entry” for speech-language pathologists: A relational and reflective model for clinical supervision. American Journal of Speech-Language Pathology, 18, 22-41. Luterman, D. (2006). The counseling relationship. The ASHA Leader, 11(4), 8-9, 33. Shahmoon-Shanok, R. & Geller, E. (2009). Embracing complexity across disciplines: Reflective supervision and post-degree training integrate mental health concepts with speech-language therapy and graduate education. Infant Mental Health Journal, Special Issue on Reflective Practice, 30(6), 591-620. Shahmoon-Shanok, R. (2009). What is reflective supervision? In S. Heller & L. Gilkerson (Eds.), A practical guide to reflective supervision. Washington, D.C.: Zero to Three Press. Transcripts for this and other episodes are available at no cost on SPA's Learning Hub. 1. Go to: https://www.speechpathologyaustralia.org.au/Public/Shared_Content/Events/On-Demand-Learning.aspx?hkey=940859e8-0efc-4ba2-83be-11f49e616542 2. Filter – Format – Podcast – Search 3. Select the podcast of your choice 4. Enrol (you will need to sign in or create an account) 5. Add to cart – Proceed to checkout – Submit 6. You will receive an email Order Confirmation with a link back to the Learning Hub 7. The Podcast and transcript will be available in your Learning Centre You may also email to request a free transcript at learninghub@speechpathologyaustralia.org.au

Dr. Sandie Morgan is joined by Crystal Bennett as the two discuss the importance of building survivor informed organizations and how the Toolkit for Building Survivor Informed Organizations serves organizations who seek to do so. Crystal Bennett Crystal Benett is a seasoned professional serving as the Deputy Director of Diversity, Equity, Inclusion, and Accessibility, and Special Initiatives at the National Human Trafficking Training and Technical Assistance Center. With a rich background in social justice, advocacy, and community engagement, Crystal is dedicated to fostering inclusive environments and advancing initiatives that combat human trafficking. Main Points An organization's job postings should be intentional, explicitly stating its  commitment to SAMHSA's 6 Guiding Principles to a Trauma-Informed Approach. The toolkit encourages the implementation of reflective supervision practices within an organization. This means that there should be opportunity for collaboration and building relations between supervisor and supervisee. Reflection supervision enhances collaboration and the choices that an employee has, creating trust and extending greater control for the person who is being supervised. It's essential that a person with lived experience has control over their own story and how it is shared. The sharing of one's story should have a purpose and shouldn't be simply providing shock value or sensationalizing an issue. Resources Toolkit: Building Survivor Informed Organizations SAMHSA's 6 Guiding Principles to a Trauma-Informed Approach Survivor Alliance  National Survivor Network American Psychological Association  National Human Trafficking Training and Technical Assistance Center  Transcript Sandra Morgan 0:14 Welcome to the Ending Human Trafficking podcast here at Vanguard University's Global Center for Women and Justice in Orange County, California. My name is Dr. Sandie Morgan and this is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. We are back with part two of our episode exploring The Toolkit For Building Survivor Informed Organizations. We're having a wonderful conversation with Crystal Bennett, a seasoned professional, serving as the Deputy Director of Diversity, Equity, Inclusion and Accessibility, and Special Initiatives at NHTTAC. I'm not going to do her whole bio again because if you missed the last episode, you have to go back and listen to it. Crystal, thank you so much for coming back, 'm really excited to dig in again today. Crystal Bennet 1:23 I'm excited to be back, Sandie. Sandra Morgan 1:26 All right. Well, we looked at the first six chapters, we looked at the framework, and we understand that this is a critical toolkit that provides opportunity for assessment along the way. So your organization should be thinking, as you look at this, to do the assessments that populate every chapter, and then in six months go back and do it again. And in a year, do it again, because we can do better when we know better, but we're more likely to do better if we measure our progress. We're going to jump in to chapter seven, and talk about human resource development and training. I think this was one of the most insightful chapters for me, Crystal, because I've been around a long time, I've heard a lot of the content. But this particular approach with going beyond the walls of my center, and going to our human resources, and making sure this is part of onboarding. So talk to us about how that helps with our culture shift. Crystal Bennet 2:59 Absolutely, Sandie. I would say chapter seven is probably the longest chapter in the toolkit, which I think really emphasizes the importance when we're thinking about our recruitment processes, our hiring practices, our onboarding protocols, and our training processes, and making sure that every single component of each of those has those guiding princ...

Dr. Sandie Morgan is joined by Crystal Bennett as the two discuss the importance of building survivor informed organizations and how the Toolkit for Building Survivor Informed Organizations serves organizations who seek to do so. Crystal Bennett Crystal Benett is a seasoned professional serving as the Deputy Director of Diversity, Equity, Inclusion, and Accessibility, and Special Initiatives at the National Human Trafficking Training and Technical Assistance Center. With a rich background in social justice, advocacy, and community engagement, Crystal is dedicated to fostering inclusive environments and advancing initiatives that combat human trafficking. Key Points The Toolkit for Building Survivor Informed Organizations is for organizations who serve individuals who have experienced trafficking, are working to prevent situations where an individual may experience trafficking, or are wanting to include individuals with lived experience in anti-trafficking efforts.  SAMHSA's 6 Guiding Principles to a Trauma-Informed Approach are vital in the Toolkit for Building Survivor Informed Organizations. The principles guide organizations in cultivating a physically and psychologically safe environment.  It's important to listen to and uplift the voices of those with lived experience in order to guide the work of the anti-human trafficking movement.  An organization should ensure that all staff members have access to self care and should have a foundation set in which leadership shows a commitment to the organization's ability to achieve its mission.  It is essential to ensure the culture of an organization values all staff and members, giving individuals with lived experience control over their stories and whether or not they are shared.  Equity represents access and opportunity.  Resources Toolkit: Building Survivor Informed Organizations National Human Trafficking Training and Technical Assistance Center Substance Abuse and Mental Health Services Administration SAMHSA's 6 Guiding Principles to a Trauma-Informed Approach Human Trafficking Leadership Academy On the “VIBE” Framework Transcript Sandra Morgan 0:14 Welcome to the Ending Human Trafficking Podcast, here at Vanguard University's Global Center for Women and Justice in Orange County, California. My name is Dr. Sandie Morgan. This is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. Today, we're going to explore the Toolkit For Building Survivor Informed Organizations. I talk to people all the time, who say, "Well, we have had a conversation with so and so who is a survivor and they tick the box." Well, I'm here to tell you today that our guest is going to show you there are a lot more boxes to tick on this. Our guest today is from the National Human Trafficking Training and Technical Assistance Center. Crystal Benett is a seasoned professional serving as the Deputy Director of Diversity, Equity, Inclusion, and Accessibility, and Special Initiatives at the National Human Trafficking Training and Technical Assistance Center. With a rich background in social justice, advocacy, and community engagement, Crystal is dedicated to fostering inclusive environments and advancing initiatives that combat human trafficking. As I've followed her leadership, I have admired how she's driving strategic planning and implementation of programs, and it is a delight to have you on our show today. Crystal, thank you. Crystal Bennet 2:09 Thank you, Sandie. It's an absolute honor to be here. Sandra Morgan 2:12 So Crystal, I want to start with who is this toolkit for? Crystal Bennet 2:18 Yeah, Sandie. I think that there are a lot of organizations that are currently serving individuals who've experienced trafficking, or are working to prevent situations where an individual may experience trafficking, or maybe wanting to bring in individuals with lived experience to be a guide,...

In this inspiring episode of NABWIC Talks, we sit down with Ms. Joy Starkey of M. Gill & Associates, Inc., a beacon of support for small entrepreneurial businesses. Discover the foundation and mission that drives M. Gill & Associates, their dynamic relationship with NABWIC, and the transformative work they do to uplift and empower budding entrepreneurs. Whether you're a small business owner seeking guidance or just interested in the remarkable synergy between NABWIC and M. Gill & Associates, this conversation sheds light on the paths to success and the power of collaboration. Join us for an insightful session that celebrates and supports the entrepreneurial spirit. MBDA Capital Readiness Program (MBDA CRP) | Technical Assistance Center |Florida, Puerto Rico & US Virgin Islands | Funded by: Minority Business Development Agency (MBDA)  | Operated by M. GILL & ASSOCIATES, INC.  | 786.515.0670 | www.mbdaexport.com |email: indya@floridambda.com|floridambdacrp.com | marie@MGILLonline.com _____ NABWIC's Vision: The Vision of the National Association of Black Women in Construction (NABWIC) is to build lasting strategic partnerships with first-rate organizations and individuals that will provide ground-breaking and innovative solutions for black women in construction and their respective communities.| NABWIC.ORG

In the studio today is Kendra Farrow, Project Director with the Older Individuals Who Are Blind – Technical Assistance Center at the National Research & Training Center on Blindness & Low Vision Mississippi State University.   Kendra and Carol discuss the question, “Why not ask the Older Individuals who are Blind right up front if they want to work?" Are we missing the boat with these talented individuals who are commonly not given the option for VR services that can benefit them? Whether it's training, job development and placement, or job retention, VR services in conjunction with IL services, can lead to successful employment outcomes for Older Individuals who are Blind and contribute to their sense of purpose and meaning.   Listen Here   Full Transcript:   {Music} Kendra: When somebody who is 55 or older loses vision and they call about services and they say, well, how old are you? And if they're over 55, they're just pushing them into the older individuals who are blind program. They aren't necessarily then offered the services that they could benefit from. We're cutting ourselves short, and it's a very easy closure once the person has regained their confidence with the older blind program and learning some skills, once they start seeing I can do these things, maybe I want to go back to work now that I have some confidence again.   Intro Voice: Manager Minute brought to you by the VRTAC for Quality Management, Conversations powered by VR, one manager at a time, one minute at a time. Here is your host Carol Pankow.   Carol: Well, welcome to the Manager Minute. Joining me in the studio today is Kendra Farrell, Project Director with the Older Individuals who are Blind. Technical Assistance Center that is housed at the National Research and Training Center on Blindness and Low Vision at Mississippi State University. Holy moly. That's a mouthful. So, Kendra, how are things going in Mississippi?   Kendra: Oh they're good.   Carol: Awesome. Thanks for joining me today. So for our listeners, I want to give a little background. The Technical Assistance Centers that are funded by RSA, we hold a regular TAC collaborative meeting so we can leverage resources and keep each other informed so we can serve all of you better. And in a recent collaborative meeting, I asked the group for any possible ideas where we could collaborate on a podcast. And sure enough, Kendra brought up an interesting conversation that she had with a group of experts that was talking about eligibility for the OIB program, and that led to a deeper discussion about a place where VR might be missing the boat on serving a very important group of people. So, of course, my background as a former director of a blind agency, it really resonated with me, and I wanted to let our listeners in on the conversation. So let's dig in. So, Kendra, can you tell our listeners a little bit about yourself and how you came to be the director of the OIB TAC?   Kendra: Yeah, I started out my career working in direct services, providing vision rehab therapy services to individuals of all ages at a nonprofit agency. And after doing that for 14 years, I saw a job posting with the National Research and Training Center on Blindness and Low Vision. We call it the NRTC for short, and they gave me a job. I was hired on a research grant related to employment for people who are blind or have low vision. And once we got started with that a little bit, there was the opportunity to apply for the grant to have the Technical Assistance Center for Older Blind services. And my colleague and I said that we kind of felt like maybe we were doing a disservice to the field if we didn't apply because we have a long history at the NRTC of doing like some external program evaluations for older blind programs. I think we had conducted program evaluations for, I think it's over 25 of the states over the years. Since I've been here, we've only worked with maybe 5 or 6, so not as many. But, you know, we have that background and we've had publications and done different things related to the older blind services back when it was a discretionary grant in the 90s. Before it was a formula grant, only a couple of states had it. So we were kind of like the place where the information was stored, like collected. What is currently collected on the annual 7OB report that is provided to RSA by all of the programs we collected that data. I don't know if it went to RSA too, but we collected that data and then published on it to establish the importance of the services that were being provided. So we do have a long history, long before I came here in 2015, when the opportunity to apply to be the Technical Assistance Center, my colleague and I decided that we should try to get the grant. So it's completely changed my job with the NRTC, I was working my colleague was the project director for a number of years until she retired, and then we had some other directors in between. And so, because I have the historical knowledge, and when the most recent director left, I decided that it was time to just step up and direct the project, because it's the hard thing to have a national perspective on the older blind services. It's not something that's easy to find. You know, we tried to post and hire somebody, and there's just not a lot of people that can come and hit the ground running with having that national perspective.   Carol: Yeah, you nailed that for sure, because I know when I was at Minnesota Blind, we always relied on the NRTC and the resources. You guys had such amazing curriculum. We would have staff go through and take your courses. You were the go to people. So you're definitely the right people. And you're right, there isn't a lot of folks that have that nationwide perspective that you all had. So why don't you tell us a little bit about the mission of the OIB TAC? What is your focus?   Kendra: According to RSA and the grant and the cooperative agreement that we work under, we provide technical assistance and training, and we provide that on four different topic areas, which include community outreach, promising practices in service delivery, financial and management practices, and data collection and analysis, including program performance kinds of things.   Carol: I love it because I had the opportunity you brought me in. We were able to collaborate on a state and that was super fun to watch you and your team, and to see how we could do a little collaboration between the and you. And I really appreciated that. I know you also have had some personal experience with VR. Can you tell us a little bit about that?   Kendra: Yeah, I have always been legally blind. I was a high partial when I was young and grew up just doing the best I could with what I had, and had a few services as a child in three school, large print books. You know, I wasn't really considered in my mind to be blind. But then when I got to college, you know, the reading is harder and everything, and I started working with VR. They provided some assistive technology that I needed to be successful in college, and my vision did start to go downhill. And so I needed more services. And I have kind of been in and out just through my various jobs and different challenges with technology through the years, trying to keep myself up to date and able to do the things that I do to be employed.   Carol: Thanks for sharing that, because I think it's always interesting when you come from working in the system, you can see some things maybe differently. You have a different viewpoint about VR and some of the things that what was working and what doesn't work.   Kendra: One of the unique things is that I have received VR services in three different states, and so just the differences between the states is very interesting to observe. And, you know, the separate versus a combined agency, you know, how that feels different and that kind of thing is very interesting to think about.   Carol: That I did not know that about you. So that is very interesting because people always say there are 78 VR programs and there are 78 ways of doing everything.   Kendra: I've only seen three.   Carol: Let's talk about this conversation you had with a group of experts around disabilities that is going to lead to our conversation today. What is the opportunity that VR is missing?   Kendra: Well, individuals who lose vision later in life. Often people think, what would I do in those circumstances? And so we go on some of our preconceived ideas about blindness or vision impairment. That is going to be hard to work. And the truth is that many of those people, when they're in the situation of losing their vision, they're in their 40s, 50s, 60s, a lot of times they are planning to work until they're maybe like 69 or 70, because you get higher rates on your Social Security retirement account, your payments, if you work until you're older and they usually are planning to do that. And so to take an early retirement is putting them in a financial disadvantage that they weren't planning on. And also people want to be busy. They want to contribute. It makes you feel good to work and to contribute. And so when somebody who is 55 or older loses vision and they call about services and they say, well, how old are you? And if they're over 55, they're just pushing them into the older individuals who are blind program, which eligibility begins at age 55. So they aren't necessarily then offered VR services that they could benefit from. And these are people with decades of experience that have job skills. And we have such a need right now for people to fill positions that are open. You know, we've had this mass wave of retirement and we don't want to see more people retire if possible. You know, I think employers really want people to stay in their jobs, especially those that are experienced and have lots to give yet to their fields. And even if they can't stay within the job that they were in, it's not outside the scope of imagination to think that they could still go back to school and learn a different profession and apply some of their job skills in a different field.   Carol: I know you have hit the nail on the head with this. It really made me think back to my time at SSB in Minnesota, because I thought about our folks coming into the older blind program and how we, you know, you just funnel them in. Oh, you're not going to still want to work. And anywhere you go today, you go to the grocery store, any place you are, you're shopping, you're out and about. You see a lot of older individuals that are back at work. People may have retired and they're like, you know, I want to do a little something or they're working still full time because you are right. I just got my Social Security statement the other day, and there is a significant difference between collecting at 62 and collecting at 70, like substantially different. And so you want to prolong that as long as you can. So your end days you aren't just living in complete poverty. I think that is super smart. I know when you and I were chatting about this, we were thinking, some of this comes down to just that. Overall, in our society, some of the ageism, I know I have felt that turning 60 this last year and. People going, oh, you're 60 now. When are you going to retire Retire? Because I retired from the state of Minnesota when I was 57, because I'd started working during high school, and I knew I was going to go into this TA world and was really excited about that. I had never intended on retiring- retiring. I was going into this other work, but now people are like, you turn 60 and it's like, when are you going to retire? And I'm thinking, well, not yet. I don't want to yet. And even going to my doctor's office, I was there to get a shot. And they're like, well, you know, you're of a certain age now. You need the RSV shot, too. And I feel like, wow, stuff has changed. And I know you felt like you've had that. I believe you turned 50 recently.   Kendra: I did, and even before that, like, I don't know, maybe nine months or a year ago, somebody said to me, just out of the blue, when are you going to retire? And I'm like, hello, I'm not even 50 yet. What are you talking about?   Carol: I know it's kind of hilarious. You go, what's up? And why are we putting that, you know, on our customers that are coming in the door because they're 55 years old. It's like all of a sudden you have no value to work.   Kendra: Well, let me just say this, that after we had our initial conversation about making this a podcast topic, I said to myself, is there a way I can kind of test this theory about people wanting to work? So we get technical assistance calls, you know, sometimes from consumers. And so I've had three individuals call me since we had that conversation, and I determined that I would not ask them their age, that I would simply ask them as the first question out of my mouth was, would you like to work? And out of all three of those technical assistance calls, all three said yes. And after the conversation, none of them actually told me their age. But one did tell me that he was 70 and another lady, that she was like, well, can I work? I said, sure you can. Do you want to work? She said, yes. I said, okay, here's the number, call them and make sure you tell them when you're asking about services that you want to work. I said, that's the key. You need to tell them that right up front. That's my little story.   Carol: Yeah. You've got your research going. I think that's cool. I think you and I chatted about just those misconceptions, you know, what are some of those misconceptions about blindness being the most difficult disability to get individuals into employment? Because I sure didn't think that coming to SSB, I had worked in some other agencies with different sort of disability groups, and I'm going, gosh, I felt like this group would be like the easiest group to get into employment, but I know people have a lot of misconceptions. What are some of those?   Kendra: Well, they think that there's higher liability to the employer if you're thinking about something more industrial moving around, that there's safety concerns. And I think there's a huge thing about safety concerns that the rest of the team is going to feel like that employee is a burden, like they have to help them, like you're going to have to help the person use their computer or use the photocopier. And yeah, you might have to help with little things, but the Blind employee can totally contribute in just the same way as any other employee, and is going to have strengths and weaknesses like any other employee. You know, not all sighted employees are good with their computer, and co-workers help each other with their computers all the time. Just getting ready to do the podcast. Today, my coworker had to come in here and help me set up the microphone, and that's okay. I mean, that's a normal thing that coworkers do for each other. You know, it's just the way the workplace goes. So it's not that we don't help each other, but everybody helps each other.   Carol: That is such a great way to put it, because I'm thinking this boomer generation, it's hysterical. You know, you're working with some of the younger folks and they're doing cool new things and you're like, oh, how do I do? How do I do that on the on the computer? We do all help each other all the time. But why is it that if a person is blind or visually impaired somehow that that help seems like, oh, like that's extra. You know, it's an extra thing when it isn't if it's anybody else.   Kendra: Right. I don't understand why that is. And maybe they, I don't know, I'm just guessing, but they just think that the productivity might be less too. And it's true that we do things differently. But I can tell you that there are certain things I can do faster than my sighted colleagues because I use keystrokes. And, you know, I could show them how to use the keystrokes to their Windows, keystrokes, anybody can use them. And so a Blind employee can actually be helping their coworkers become more efficient because they do things in a different way. And it also makes the world better because the things that are sometimes inaccessible to me, the sighted employees are telling me, we hate that too. It doesn't work well, and I think if they would update that system, if they would make it so that it would be accessible for me, it would probably be nicer for the sighted employees too. So having those diverse members of an employment team is really good, because what's good for the blind employee, or helps them to be more effective in their role, is going to help the entire team. I was just having a conversation yesterday with a couple of my coworkers. We have some virtual employees and we have in-person employees, and the hybrid team is, you know, we were talking about when we have a meeting that it would be good if we went around and had like a little introduction slash icebreaker, even though we all know each other, but to know who's in the room to make sure how the microphone are picking up somebody's voice, if they're virtual to the meeting, you know, because then they'll know, oh, the person who sounds really far away, that's Jennifer over there in the corner, you know, because she's introduced herself. You heard and she says, oh, yeah, for Thanksgiving, I had my daughter and my husband with me, you know, or whatever, you know, just a little sentence icebreaker conversation to hear the voice and to remind yourself, because we don't meet every week and or even every day. And we have a big team. There's like, I don't know, like 16 of us and some are always virtual and some are here in person and some are on different teams so they don't interact, except that one meeting every month. So anyway. But that would be good for everybody. It's not just, it's not just the blind employees, but it's something that would be really helpful for those of us who depend on listening to identify who people are as they're talking during the meeting.   Carol: That makes perfect sense. I love that you talked about keystrokes. Dave Andrews back at SSB, he was teaching me keystrokes. I still use him today because it's much quicker when I'm doing different things. Yeah, that resonated with me. So what do you think OIB staff should say to those customers periodically?   Kendra:  In the conversation we had with the experts back in the original conversation that got me thinking on this topic altogether, they were suggesting that it should be offered right at the beginning, as we're making somebody eligible to ask them if they're interested in employment and then again later once they start building up their confidence and their skills. Because sometimes when people suddenly or even not so suddenly lose vision, it's a real hit to their confidence level. And they're like, I can't even pick out a pair of pants and a top that match each other. How am I going to go to work? I can't even warm up soup on my stove and not burn myself, or feel like I'm going to make a mess all over the place when I pour it into the bowl. How can I go to work if I can't even do basic things to take care of myself? It's so important that they can build up that confidence first, because it's hard to think I can use a computer if you can't even make yourself a bowl of soup. So doing those independent living goals and being able to build up that confidence once they start seeing I can do these things for myself. I don't have to ask my husband to always come in here and pour the soup into the bowl. I can do that myself. I can pick out my own clothes. I have a labeling system that helps me know that I match, and I can put on my makeup, and I can look appropriate to go out of the house. Okay, I have that confidence. Well, now maybe I want to go back to work now that I have some confidence again.   Carol: That is so true. I saw that over and over, just that building of confidence with the young people that came in that had lost their sight are older individuals who are blind, that had been losing their vision and getting that confidence back. It helped throughout everything in your life, you know, and not feeling like I can only stay in my house. I can't go out and travel. I don't know how to use the bus. I can't get anywhere, I don't have cane skills, or I haven't learned to use a guide dog or whatever it may be, and even how I'm using JAWS or whatever mechanism to read and do all of that. You see, as those skills get built, that you just see the person completely change. Like it was the most incredible thing for me in the agency, to watch folks in their journey and go from where they were to where they wanted to be, and it's pretty cool. I think the other thing that might be missing, you know, people think about even later on in life, so you're 70 and you want to go back to work. Everybody doesn't want to necessarily work full time. Like some of the people I would like to work part time. I want to work 20 hours a week or whatever. I think we always think this is an all or nothing type of thing.   Kendra: Yeah, definitely. I see a lot of people that would like to work a little bit, even if they're not going to work full time. And so that's still a successful  VR closure. Those people can contribute, and the employers do want to fill those positions that are open, even if they have to hire a couple of part time people to fill a full time position that's open, I think they'd be willing to consider it. You know, we're cutting ourselves short, and it's a very easy closure once the person has regained their confidence with the older blind program and learning some skills, or if they come in there and they still are working and don't want to give it up, I mean, that's the thing that always killed me when I was working in Direct Services, people would call me up on the phone and they said, yesterday was my last day of work because I lost my vision, I quit my job, and now I need to know how to become a blind person. You need to help me with that now. And I'm like, why did you quit your job? Why didn't you call me yesterday? I could have helped you keep going with what you were. You know, it's in society's mind that it's hard to work. But before people lose vision and before they're connected and know about services, it's a thought in their head, too. So that's why they get funneled into these programs and why they allow it, because we're just reinforcing those misconceptions about blindness.   Carol: So, Kendra, what suggestions do you have for VR and OIB to help make a dent in this?   Kendra: Well, I think just being aware first that it could be happening and then talking with our teams and really encouraging the staff that are working within the OIB programs to make sure that they're asking, do you want to go to work? And then the counselors need to understand when you get a referral for somebody over 55, don't look at that as a hard person to work with. This should be an easy person to work with, you know, compared to like maybe a transition student, that is. And I'm not implying that they're, you know, some people are really good at working with that population. But just in comparison, like this person comes with the soft skills, they know how to have professional conversations. They've had years of working experience. You don't have to teach them the soft skills. They just need to know, how can I adapt the things that I used to do visually to doing them non visually? That's all they need to know. And then they need that, you know, your assistance to make sure that they have the equipment and the training to use that equipment, and they should be able to be successful in employment. It should not be hard to get a successful closure out of that.   Carol: That is so well said. You know, you look across the country and I've seen what's happened during the pandemic and the kind of the drop in numbers of individuals that are in VR and people going, gosh, we're looking for customers. You know, we're looking for people to come in that want to go to work. And here's a group that's there and we're missing the boat on that. So I think your advice is super well-timed and important. It's a really important message for VR to hear. So I know we'll hear from you in the future, because you have a whole host of ideas for some other future podcasts, and I really look forward to talking to you about those. So thanks for joining me today. I really appreciate it.   Kendra: Sure, thank you for the opportunity.   {Music} Outro Voice: Conversations powered by VR, one manager at a time, one minute at a time, brought to you by the VR TAC for Quality Management. Catch all of our podcast episodes by subscribing on Apple Podcasts, Google Podcasts or wherever you listen to podcasts. Thanks for listening!

In this episode, PACEs Connection partners with the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC) to discuss the importance of healing-centered youth engagement. Our hosts, Ingrid Cockhren & Mathew Portell, will interview Joshua Smith. Smith is a juvenile justice advocate and peer support expert. Join us for a rich discussion highlighting how healing-centered approaches are the next level of trauma-informed care. NTTAC provides states, tribes, and communities with training and technical assistance (TTA) on children's behavioral health, with a focus on systems of care. SAMHSA has awarded the Center for Applied Research Solutions (CARS) to implement the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC). CARS leads a partnership that includes Georgetown University Center for Child and Human Development, MedStar Georgetown University Hospital, Texas Institute for Excellence in Mental Health, Change Matrix, American Academy of Pediatrics, FREDLA (Family-Run Executive Director Leadership Association), and Youth MOVE National. NTTAC is a SAMHSA-funded initiative to increase access to, effectiveness of, and dissemination of evidence-based mental health services for young people (birth to age 21) and their families, including young people experiencing serious mental illness or serious emotional disturbance (SMI/SED). NTTAC supports Children's Mental Health Initiative (CMHI) grantees and provides an array of trainings, technical assistance, and resources to providers, organizations, and agencies from across the system of care.

In this episode, PACEs Connection partners with the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC) to discuss the importance of healing-centered youth engagement. Our hosts, Ingrid Cockhren & Mathew Portell, will interview Joshua Smith. Smith is a juvenile justice advocate and peer support expert. Join us for a rich discussion highlighting how healing-centered approaches are the next level of trauma-informed care. NTTAC provides states, tribes, and communities with training and technical assistance (TTA) on children's behavioral health, with a focus on systems of care. SAMHSA has awarded the Center for Applied Research Solutions (CARS) to implement the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC). CARS leads a partnership that includes Georgetown University Center for Child and Human Development, MedStar Georgetown University Hospital, Texas Institute for Excellence in Mental Health, Change Matrix, American Academy of Pediatrics, FREDLA (Family-Run Executive Director Leadership Association), and Youth MOVE National. NTTAC is a SAMHSA-funded initiative to increase access to, effectiveness of, and dissemination of evidence-based mental health services for young people (birth to age 21) and their families, including young people experiencing serious mental illness or serious emotional disturbance (SMI/SED). NTTAC supports Children's Mental Health Initiative (CMHI) grantees and provides an array of trainings, technical assistance, and resources to providers, organizations, and agencies from across the system of care.

In this episode, PACEs Connection partners with the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC) to discuss the importance of healing-centered youth engagement. Our hosts, Ingrid Cockhren & Mathew Portell, will interview Joshua Smith. Smith is a juvenile justice advocate and peer support expert. Join us for a rich discussion highlighting how healing-centered approaches are the next level of trauma-informed care. NTTAC provides states, tribes, and communities with training and technical assistance (TTA) on children's behavioral health, with a focus on systems of care. SAMHSA has awarded the Center for Applied Research Solutions (CARS) to implement the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health (NTTAC). CARS leads a partnership that includes Georgetown University Center for Child and Human Development, MedStar Georgetown University Hospital, Texas Institute for Excellence in Mental Health, Change Matrix, American Academy of Pediatrics, FREDLA (Family-Run Executive Director Leadership Association), and Youth MOVE National. NTTAC is a SAMHSA-funded initiative to increase access to, effectiveness of, and dissemination of evidence-based mental health services for young people (birth to age 21) and their families, including young people experiencing serious mental illness or serious emotional disturbance (SMI/SED). NTTAC supports Children's Mental Health Initiative (CMHI) grantees and provides an array of trainings, technical assistance, and resources to providers, organizations, and agencies from across the system of care.

Corri, a harm reduction advocate, shares her journey of personal recovery from substance use and self-destructive behaviors. They discuss their role as the manager of drug user health at Nastad, a nonprofit organization focusing on harm reduction. Corri explains that Nastad operates a Technical Assistance Center for Harm Reduction, providing resources and training to support harm reduction practices for various organizations and individuals. They introduce harm reduction strategies like syringe exchange programs and safe consumption sites. Syringe exchange programs allow individuals to safely dispose of used syringes and obtain sterile ones, reducing the spread of infectious diseases and encouraging treatment. Safe consumption sites provide supervised spaces for substance use, with medical professionals present to prevent overdoses and offer resources. Phil inquires about the arguments against safe consumption sites, to which Corri emphasizes the importance of compassion and support over shame and stigma. They believe that meeting individuals where they are and providing a nonjudgmental environment can make a significant positive impact. Corri opens up about her personal recovery journey, their struggles with opioid use, and other self-destructive behaviors. They found recovery through therapy, community support, and engaging in creative activities such as yoga, aerial arts, and art journaling. Corri is open about occasional recreational substance use like marijuana and wine, which they view within a harm reduction context. They discuss their upcoming presentation at the Multiple Pathways to Recovery conference in August, where they plans to delve into harm reduction principles and how they can be incorporated into different practices. Throughout the conversation, Corri emphasizes the importance of harm reduction as a way to provide support, compassion, and resources to individuals struggling with substance use and promote their overall well-being.

This episode we are going to talk about the work I do to prevent sex trafficking and domestic violence. I, Adrienne Livingston, am a co-developer of the Girl Empowerment Curriculum along with Michele Lathrop. We created this curriculum to serve as a resource for churches, Christian schools and nonprofits to use to educate and address the underlying issues that impact girls today and make them vulnerable to the lures of traffickers and pimps. The curriculum includes discussing our image in God, our identity, personal boundaries, intuition, red flags, using our voice, healthy and unhealthy relationship characteristics, safety planning, basic physical self-defense, and more! We've been invited to share this curriculum resource with secular communities as well. Prevention is a public health approach that complements a criminal justice approach to preventing and ending human trafficking [1]. Tania Redeau, WorldVenture Girl Empowerment Coordinator joins me on this episode to ask me questions about this program. She is newly joining my team!    Learn more at https://www.justicehopefreedom.com/resources.  To sponsor a podcast, email me at a.livingston@worldventure.com or to donate click here.  Go to https://justicehopefreedom.com/ to learn more about fighting and preventing sex trafficking. [1] National Human Trafficking Training and Technical Assistance Center https://nhttac.acf.hhs.gov/soar/eguide/guiding-principles/applying-public-health-approach-to-human-trafficking  

Description: Jennifer Turner, LCSW, Senior Research Associate at the University of Missouri Kansas City Institute for Human Development and Assistant Director of the LifeCourse Nexus Training and Technical Assistance Center, discusses the Charting the LifeCourse Framework and how it can be used in the person-centered planning process. Interviewers: Jaime Zahid, BA, Training & Consultation Specialist at The Boggs Center on Developmental Disabilities & Melanie Ayers, Parent Advocate and Charting the LifeCourse Ambassador Click for Full Transcript of Episode 11

In this episode of Expert Instruction: The Teach by Design Podcast, we're talking about stress – specifically the stress so many adults in education feel right now. Our guests are Susan Barrett and Dr. Kimberly Yanek from the Center for Social Behavior Support at Old Dominion and the Technical Assistance Center on Positive Behavioral Interventions and Supports. Together, they will share tangible strategies for tackling problems at the system level that contribute to the stress so many in education feel right now. They've even got some solutions to start implementing today!For more information about some of the resources mentioned in this episode, check out these links:The Burnout Epidemic by Jennifer MossGuidance and resources for supporting schools during and after crisis from the TA Center on Positive Behavioral Interventions and SupportsResource mapping activity (aka Initiative Inventory)Practice Brief: Building a Culture of Staff Wellness Through Multi-Tiered System of Supports

Conversation with Kendra Farrow, Interim Project Director, Older Individuals who are Blind Technical Assistance Center, about age-related eye diseases causing low vision, rehabilitation services, vision technologies, and educational resources. 

Today's episode of the Making After School Cool podcast is part 2 of a 2-part series which highlights our ability to be resilient. To continue our discussion on resilience is my guest Bryan Clement of Dovetail learning. You will learn more of the following: An explanation of the Practice, Model and Coach approach and why is it crucial for staff How our unconscious stress responses, helps us manage our behavior How we can use anticipatory resilience as a response to stressful situations What are the 3 Resilient Mindsets?  Guest Bryan is a former teacher, principal and is currently the lead trainer and Director of Program and Partnerships at Dovetail Learning, Inc. Additionally, Bryan works with the Equity in Education Initiative and is on the Gravenstein Health Action Coalition Board. He also co-facilitating a think tank for the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health.         Resources West Wind Education Policy Inc westwinded.com  Harris County Department of Education https://hcde-texas.org  CASE for Kids https://hcde-texas.org/afterschool-zone

Today's episode of the Making After School Cool podcast highlights our ability to be resilient. Research has shown that most people tend to demonstrate resilience regularly.  However, displaying it doesn't necessarily mean that you have not suffered difficulty or hardship. To discuss resilience is my guest Bryan Clement of Dovetail learning. You will learn more of the following: The purpose of Dovetail Learning and what type of services provided How you can download free resources Examples of what are cultural patterns and protective patterns Why it is important for people who are working with youth to have strong SEL skills  Guest Bryan is a former teacher, principal and is currently the lead trainer and Director of Program and Partnerships at Dovetail Learning, Inc. Additionally, Bryan works with the Equity in Education Initiative and is on the Gravenstein Health Action Coalition Board. He also co-facilitating a think tank for the National Training and Technical Assistance Center for Child, Youth, and Family Mental Health.         Resources West Wind Education Policy Inc westwinded.com Harris County Department of Education https://hcde-texas.org CASE for Kids https://hcde-texas.org/afterschool-zone

The Collective Voices for Diabetes: Partnering for Prevention & Management podcast series will inspire listeners to advance their diabetes prevention and management efforts through featured guests' ideas, solutions, and approaches. Through intimate and dynamic conversations hosted by NACDD, the podcast will promote guests' innovative public health practices, collective approaches, and unique achievements in the field of partnerships for diabetes prevention and management. Lisa Kocak, BS, MA, Program Director at the Tennessee Department of Health and Mackenzie Leonard, MPH, CHES, at Emory University's Diabetes Training and Technical Assistance Center share how Tennessee leveraged an already existing regional structure to reenergize and organize their collective approach to diabetes prevention for Tennesseans. For episode Show Notes and more information about NACDD's action on diabetes, visit www.chronicdisease.org/CollectiveVoices.

This episode of Inform & Connect features Sylvia Stinson-Perez, director of the Vision Specialist graduate certificate program and the Independent Living Services at the Older Individuals who are Blind Technical Assistance Center (OIB-TAC) at the National Research and Training Center on Blindness and Low Vision at Mississippi State University. The conversation will center around the issues the blindness and aging in our communities and across the country currently face. “Less than five percent of the aging population that are losing their vision utilize rehabilitative services,” Sylvia says. “They simply do not know such services exist – something we'd like to remedy.” “It is my hope that this conversation raises awareness to people and their families that are facing vision loss,” said Melody Goodspeed, AFB Major Gifts Specialist. “Sylvia's passion for reaching those in need is powerful and a subject we must explore.” Transcript

economic effects of the pandemic, there are some additional options for sales that they may not be aware of! Both the local DC government and the Federal government regularly hire small businesses as contractors, and in far more business categories than you might imagine. Sheila Edmondson from the DC Procurement and Technical Assistance Center (PTAC) joins us, along with Cristina Amoruso, from the Department of Small and Local Business Development, to talk about the ways PTAC helps small businesses prepare to do business with the government. Tune in now to see how YOUR business can benefit! https://dslbd.dc.gov/service/dc-procurement-technical-assistance-center

In 2020, the federal government spent over $132 billion on small business contracts.  Indiana small businesses captured $867 million of that total.  Chris Jeffers, Indiana Director of the Procurement Technical Assistance Center (PTAC) wants to increase Indiana’s share of all government purchasing and asks for your help in this week’s podcast.

Ready for big game hunting? Well, the federal government buys more products and services than any one customer in the world. This month’s Entrepreneur Exchange welcomes Brooklyn Dellinger with the North Carolina Procurement Technical Assistance Center to discuss how to get started selling to the government, providing some tips, plus some pitfalls to avoid. Plus host Jeff Neuville shares a small business you should be checking out, especially if you’re ready to hit the exercise circuit as the weather warms up. It’s all here on this month’s Entrepreneur Exchange!CVCC Small Business CenterNC Small Business Center NetworkNC Procurement Technical Assistance CenterSmall Business of the Month: Blyth Running

In this episode, Barb and I discuss Prescription Monitoring Programs for veterinary practices. They are becoming increasingly more common for states to adhere to and have different requirements depending on the state. We chat about what a PMP is and why they are starting to be required in more states, in addition to some tips for helping maintain compliance with state and federal guidelines.You can find more information about this episode and the Prescription Drug Monitoring Program Training and Technical Assistance Center at www.vetlogic.co/podcast!You can also download the free Roadmap to Inventory Success HERE: https://vetlogic.co/inventory-pathway/

This episode of The Contracting Experience podcast features Ohio Procurement Technical Assistance Center (PTAC) Specialist Rich Delisio. There are 94 PTACs, with over 300 local offices, that form a nationwide network of dedicated procurement professionals working to help local businesses compete successfully in the government marketplace. PTACs are the bridge between buyer and supplier, bringing to bear their knowledge of both government contracting and the capabilities of contractors to maximize fast, reliable service to our government with better quality and at lower costs. Rich talks about how PTACs can assist acquisition professionals and shares examples where PTACs have helped their clients reach successful outcomes. Acronyms PTAC – Procurement Technical Assistance Center Links www.aptac-us.org Contact the guest; Rich Delisio Procurement Technical Assistance Center Specialist delisior@ohio.edu

Jim K. McCarthy career spans over 37 years of marketing and proposal strategy creation, proposal development, and oral presentation coaching in support of contractors seeking to expand their market shares or to enter the government contracts market sector. As a founder of AOC Key Solutions, he built an organization that, since its inception, has played a part in winning more than $184 billion in federal contract awards for its clients.Jim frequently serves as a conference guest speaker or panel moderator on topics ranging from leadership to winning government contracts through every legitimate means available. He has served in an advisory role with the George Washington University, Virginia Science and Technology Campus, Technology Accelerator and has been a frequent speaker with the George Mason University Procurement and Technical Assistance Center. Jim has also served on the board of the Veterans Institute for Procurement GovCon Council. In February 2016, Jim was named to Executive Mosaic’s Washington 100 as one of the top–100 most influential leaders in the government contracting arena. He currently serves on advisory boards for the USO-Metro and the National Contract Management Association.Since 2016, Jim has served at the Chairman of the Board of Rekor Systems, Inc., a publicly traded technology and AI company traded on NASDAQ: REKR.In this inspirational episode, we will discuss Jim's Early life and careerCapitol Hill and the White House experience Entry to proposal worldMemorable projects View of how proposal industry evolved over 35 years View of what’s better or worse about how we did proposals in the past versus how we do them today?Founding AOC Key Solutions in 1983 and how the company evolved over the years?View of Principle Centered WinningLove for Ocean City Inspiration behind his 6 days of health and fitness Favourite moviePeople influential in life and careerFond memories of watching Baltimore Orioles during their glory years and at Oriole Park at Camden Yards Advice to bid and proposal professionalsFew random questionsIf Hollywood made a movie about your life, who would you like to see play the lead role as you?If you were asked to play any Star Trek® [or Star Wars® ] character, which one would you choose and why?What is your favourite science fiction movie and why? What’s the most interesting books you’ve read ?Suddenly you are switch into the body of Clint Eastwood - How would he describe proposal profession to his audience?You have worked at the white house and capital hill which political TV show resembles closely to real life politics ? If you could visit any place in the world, where would you choose to go and why?If you could be any male/female sports star, who would you be?Listen in to know the legendary Jim Mc Carthy

As part of Human Trafficking Awareness month, Ashley Garrett, director of the National Human Trafficking Training and Technical Assistance Center, and Hanni Stoklosa, M.D., executive director and co-founder of HEAL Trafficking, join Laura Castellanos, AHA associate director and lead for the association’s Hospitals Against Violence initiative, to provide updates on national efforts and resources in the fight against human trafficking.

We spoke with Diane Lewis (Elementary Curriculum and Instruction Program Specialist with VDOE Training and Technical Assistance Center at VCU), Torrey Manson (PCPS Director of Special Education), Phyllis Haynes (Co-Director VDOE Training and Technical Assistance Center at VCU), and Kelly Tobe (PCPS Director of Teaching and Learning) about the LETRS initiative in Petersburg City Public Schools. LETRS (Language Essentials for Teachers of Reading and Spelling) is a flexible literacy professional development for teachers that shows how reading, writing, and language are related. Listen to learn more about this program and how it has impacted teaching and learning in Petersburg. Hosted by Cindy Sinanian (Hanover Teacher).

The YES! Center’s Dale Verstegen and Laura Owens talk with Kelie Hess and Tricia Jones-Parkin of the Utah Partnerships in Employment project at the Utah State University Center for Persons with Disabilities and Lavinia Gripentrog, a Transition Specialist at Utah State Board of Education, about how they use the National Technical Assistance Center on Transition...

William Kellibrew IV is an international advocate for civil, human, women, children, and victims’ rights. He is a sought-after speaker on violence, trauma, trauma-informed care, and children exposed to violence. At age six, he was sexually abused by his mom’s neighbor, and at age ten, he watched helplessly as his mother and twelve-year-old brother were shot in their living room by his mother’s estranged boyfriend. In 2015, Kellibrew was nominated by U.S. Congresswoman Eleanor Holmes Norton to receive the U.S. Congressional Victims’ Rights Caucus Eva Murillo Unsung Hero Award for exemplifying and embodying the movement for victim rights through outstanding efforts in victim advocacy, allied professional advocacy, public policy and public awareness. He is currently a faculty member for SAMHSA’s National Center for Trauma-Informed Care, and a consultant for the Department of Justice’s Office for Victims of Crime Training and Technical Assistance Center, as well as The William Kellibrew Foundation. In 2011, he was recognized by the White House as a Champion of Change for his work to end domestic violence and sexual assault. Kellibrew has appeared on Oprah, In Session, Andrea Mitchell Reports, MSNBC, HLN, Newsmakers with Robert Traynum, BBC Worldwide, BET, and NPR, and in Newsweek, The Washington Post, and countless other media outlets worldwide. He has also blogged for the White House.

Today we have Dr. Rob Horner, Director of the Technical Assistance Center on Positive Behavioral Interventions and Supports. We talk about the history of PBIS and the somewhat controversial foundation in Applied Behavioral Analysis. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/think-inclusive/support

Join us as Chip Kenney discusses the role of the Rehabilitation Services Administration (RSA) funded WINTAC, housed at the Interwork Institute, San Diego State University. Cary and Chip discuss the core objectives of the WINTAC, it's national partners, and the role WINTAC is taking in expanding Pre-Employment Transition Services to Youth with disabilities and Customized Employment nationally. WINTAC is an important resource for State VR agencies and their vender network. Learn more by subscribing to the GHA podcast on iTunes.

Taboo Talk, a Christian talk show featuring Lady Charmaine Day (Pastor, Publisher, Author and Radio Host www.ladycharmaineday.com). Taboo Talk helps individuals transform their mind, body, and spirit utilizing the principles of Jesus Christ!  Guest starrring Geraldine Burton. Geraldine Burton is a single parent of two children, both of whom have a mental health diagnosis.  She began her work as a Parent Advocate for the Mental Health Association of NYC; at the Bronx Parent Resource Center where she was employed twelve and half years. Geraldine is currently at the McSilver Institute for Poverty Policy and Research-NYU Silver School of Social Work and has worked collaboratively with the Clinical Education and Innovation and Technical Assistance Center. She is a member of the comprehensive children’s technical assistance leadership team and participates in a number of weekly planning and coordination meetings. She also participates in the advisory committee for Families Together.  As a veteran mental health advocate, a pioneer of the mental health family support movement in NYS she’s a member of Families on The Move of NYC, McSilver Institute for Poverty Policy and Research-NYU Silver School of Social Work Community Collaborative Board and serves as board President for Families Together in NYS, as well as; co-Facilitator and NYS Trainer for the NAMI NYC Metro Family-to-Family and HomeFront; as well as co-Facilitator for NAMI Basics Education Programs.  She has made many presentations and trainings and has been active in New York State as a Senior Family Advisor on numerous policy panels.  Throughout the years that Geraldine has worked in these positions, she has dedicated her time to supporting families and children.  She is committed to the principles of collaboration, partnership, and cooperation with service agencies and with the research community. Geraldine Burton can be reachd at 212-992-6224.