Podcasts about Facility management

Lindsey Brackett, CHC, CHFM, CHOP, CSSBB, FASHE is Chief Empowerment Officer at Legacy FM, LLC and an influential figure in the healthcare facilities management industry where she is passionate about empowering individuals and building the next generation of FM leaders. Mike Petrusky asks Lindsey about the growth of her company and the importance of ongoing education and professional certifications for facilities professionals, highlighting ASHE's certification programs. They explore the growing role of AI in facility management and agree that AI should be used to enhance human skills but not at the expense of losing core capabilities like critical thinking and judgment. Lindsey shares about the value of authenticity and genuine human connection in professional communities encouraging listeners to invest in themselves through education, professional challenges, and personal growth for a rewarding career in facilities and asset management. Tune in as Mike and Lindsey share some practical advice and encourage you to be an Asset Champion in your organization! Connect with Lindsey on LinkedIn: https://www.linkedin.com/in/lindsey-brackett/ Learn more about Legacy FM: https://legacy-fm.com/ Find out more about ASHE certifications: https://www.ashe.org/certifications Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

In this episode of Connected FM, host Dean Stanberry sits down with Melissa Kaan, Founder & CEO of NOVA IFM, to explore how facility teams can use CMMS platforms to drive smarter operational and capital decisions. They discuss the importance of quality data, why CMMS systems should function as decision engines rather than digital filing cabinets and how proactive maintenance strategies can improve response times, compliance and long-term asset performance. Melissa also shares practical insights on asset management, technician engagement, data governance and translating operational trends into meaningful capital planning conversations. The conversation highlights how facility leaders can improve CMMS adoption, strengthen reporting practices and use data more effectively to support both daily operations and long-term portfolio planning. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps: 00:00 Introduction 02:29 Minimum Viable CMMS Data 04:52 Must Have Data Fields 06:16 From Records to Decisions 09:16 First 90 Days Wins 11:00 Data to Capital Plans 13:27 Leadership Review Rhythm 14:59 One Step This Week 16:53 Data Quality Wrap Up   Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Wie KI-Agenten, Augmented Reality und Robotics das Integrated Facility Management neu definieren – und warum am Ende alles mit Daten beginnt. KI-Agenten, Augmented Reality und Robotics verlassen die Pilotphase und halten Einzug in das operative Facility Management. Alexandra Pabst, Head of Workplace Management DACH & Netherlands, und Yannic Bülow, Category Manager DACH & CE, JLL, diskutieren, wie neue Technologien, Datenqualität und moderne Führungsansätze die Zukunft des Integrated FM prägen. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Werberpartner dieser Folge ist P&N Kanaltechnik. Das Unternehmen saniert Abwasser-Fallstränge mit einer innovativen Spray-Coating-Methode – schnell, kostengünstig und ohne das aufwändige Aufstemmen von Wänden oder Fliesen. Mehr Informationen zur Technologie und den Einsatzmöglichkeiten gibt es unter www.pundn-kanaltechnik.de. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company. 00:00 Darum gehts in der Folge 05:20 Warum klassische FM-Richtlinien heute schneller veralten denn je 07:20 Wo die FM-Branche bei Digitalisierung und KI wirklich steht 10:00 Mixed Target Operating Models: Menschen und KI-Agenten im Zusammenspiel 13:30 Wie Kunden, Dienstleister und Partner gemeinsam Innovation vorantreiben 17:00 Daten, BIM und die Notwendigkeit, Silos aufzubrechen 19:30 Die wichtigsten Technologietreiber: KI-Agenten, AR und Robotics 22:00 Leadership als unterschätzter Erfolgsfaktor der Transformation 26:10 Reality Check: Was Robotics heute kann – und was noch nicht 28:20 Wie KI und AR den Alltag einer FM-Geschäftsführerin verändern 31:30 Praxisbeispiele für KI-Agenten im Facility Management 37:40 Die GEFMA-Zukunftswerkstatt und die Zukunft des FM 41:20 Wie man in einer exponentiellen Technologiewelt am Ball bleibt 45:00 Fazit: Mut, Datenqualität und Kollaboration als Erfolgsfaktoren  

In dieser Folge von „Bauherr werden“ spricht Maxim Winkler mit Lars von Conscan.tech über die Digitalisierung von Bestandsgebäuden mittels moderner 3D-Scanning-Technologie. Erfahre, wie Punktwolken, Fotodokumentation und innovative Softwarelösungen die Bestandserfassung revolutionieren und welche Vorteile sich für Bauherren, Architekten und das Facility Management bieten. Von präzisen Grundrissen über effiziente Sanierungsplanung bis zur digitalen Beweissicherung – hier erhältst du wertvolle Einblicke in die Zukunft des Bauens. Entdecke, wie du deine Immobilie digital abbilden, dokumentieren und optimal verwalten kannst. Hör rein und erfahre alles über die neuesten Trends rund um 3D Bestandsdigitalisierung, BIM und datenbasierte Bauprozesse!

In dieser Folge spreche ich mit Dr. Carl Phillip Tüllmann-de Lima, bei GP Joule Connect verantwortlich für den Bereich Commercial Vehicle and Fleet Charging. Charly, wie er in der Branche bekannt ist, gibt einen ehrlichen Einblick in den aktuellen Stand der Ladeinfrastruktur für E-Lkw in Deutschland – mit allen Fortschritten und den Stellen, an denen es noch klemmt. Wir starten mit der Frage, wie sich die Stimmung in der Speditionswelt verändert hat. Noch vor einem Jahr war Elektromobilität im Schwerlastverkehr für viele ein Reizthema. Heute öffnen sich Türen, die Mautbefreiung zeigt Wirkung und immer mehr Unternehmen rechnen ernsthaft durch, ob der Umstieg für sie funktioniert. Charly beschreibt, wie GP Joule Connect dabei vorgeht: vom Netzantrag über das Ladekonzept bis zur Frage, wie viele Ladepunkte ein Depot tatsächlich braucht. Dabei wird schnell klar, dass nicht jedes Projekt aufgeht. Charly benennt offen die drei größten Kostentreiber: Netzanschlüsse mit teils sprunghaft steigenden Baukostenzuschüssen, Tiefbauarbeiten bei Neuversiegelung und die nach wie vor hohen Lkw-Preise. In einem konkreten Beispiel aus Nordhessen verdoppelten sich die Netzanschlusskosten innerhalb weniger Monate. Besonders spannend wird es beim Thema Betrieb und Service. GP Joule Connect hat die eigene Servicemannschaft verdoppelt und setzt auf Redundanz in der Ladeinfrastruktur – vom zusätzlichen Ladepunkt bis zum KI-basierten Monitoring. Charly sagt klar: Wenn die Ladesäule nicht funktioniert, verliert die Branche das Vertrauen der Spediteur:innen. Darüber hinaus sprechen wir über einen Aspekt, der oft unterschätzt wird: Die Elektrifizierung verändert nicht nur den Antrieb, sondern ganze Betriebsabläufe. Disposition, Fahrer:innen und Facility Management müssen eingebunden werden. Einige Unternehmen stellen bereits Energiemanager:innen ein, die Ladezeiten und Stromkosten optimieren. Am Ende zieht Charly eine Art Zwischenbilanz. GP Joule führt eine interne Ampel für die wichtigsten Rahmenbedingungen – von der Serienverfügbarkeit der Trucks bis zu den Strompreisen. Fast alles steht auf Grün. Was fehlt: mehr öffentliche Lkw-Ladepunkte auf der Langstrecke und schnellere Rückmeldungen der Netzbetreiber. Ein Gespräch, das zeigt, wie pragmatisch die Branche an dem Thema arbeitet – und wo es politisch noch Nachholbedarf gibt.

In chapter 4, which addresses the property life cycle, three phases are identified: acquisition, holding period, and disposition. The holding period, or retention period, is the time the space is held by the corporation, and it is in this phase of the property life cycle that facility management (or facilities management, sometimes abbreviated as FM) comes into play.

Wie Würth Facility Management strategisch neu denkt – und warum Daten, Change und Führung dabei entscheidend sind. Juliane Viktor ist Gruppenleiterin Facility Management bei der Adolf Würth GmbH & Co. KG. Mit Christian spricht sie über die Transformation von Corporate Real Estate und Facility Management. Von zentralen Strukturen über datenbasierte Entscheidungen bis hin zu neuen Führungsansätzen. Im Fokus stehen die Zusammenführung von Campus- und Niederlassungsmanagement, die Rolle von Digitalisierung sowie persönliche Einblicke in moderne Führung und Diversität im FM. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.  04:31 Transformation von CREM und Facility Management bei Würth 10:17 Change Management, Standards & neue Organisationsstrukturen 15:21 Digitalisierung, Datenmanagement & strategische Entscheidungen 20:33 Führung, Diversität & Karriere im FM 29:13 Learnings aus der Transformation & Ausblick auf die Zukunft des FM  

How do you transition from being an "unintentional" facility manager to a world-class professional? In this episode of the Connected FM Podcast, Bobby LaRon, member of IFMA's Global Board of Directors, and Brent Ward member of the IFMA Foundation Board of Trustees, share their personal pathways into the industry. They dive deep into the essential "just-in-time" knowledge required for the field and why no FM can succeed as an island. You'll hear about: The Power of the Local Chapter: Why active participation is the key to unlocking the full value of your membership. The Value of Credentials: How the CFM, FMP and SFP provide a common global vocabulary and meet the increasing demands of employers. The Human Connection: Moving beyond capital assets to focus on the people who occupy the buildings we manage. Investing in the Next Generation: How scholarship programs and student cohorts are shaping the future of the FM profession. Whether you are a student, a mid-career professional, or a seasoned veteran, this conversation offers a roadmap for "sharpening your saw" and finding fulfillment through service and mentorship within the global FM community. Timestamps 00:00 – Introduction 01:47 – How Brent Ward Got Started in FM 02:40 – The Accidental FM 03:30 – The Value of Community 04:45 – Getting Started 06:00 – Camaraderie Over Competition 07:30 – Finding Your Path 09:40 – The Service Mindset 11:15 – Resources for Growth 12:35 – IFMA Engage & Credentials 14:40 – Nurturing the Next Generation 16:30 – The Global Model 17:15 – Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode of Connected FM, we dive into the "power of people" with Kati Barklund, Global Chair of IFMA's Workplace Evolutionaries. Kati shares her insights on why the "one size fits all" approach to workplace design is failing and how facility managers can create high-performing environments by balancing physical, digital, and psychosocial needs. From navigating C-suite perceptions to the importance of being your authentic self in leadership, this conversation redefines what it means to lead in the modern built environment. Timestamps: 0:00 – Introduction 2:30 – Defining the "Power of People" in the workplace 4:15 – Why "One Size Fits All" doesn't work for modern employees 6:30 – Creating a holistic human experience: Work vs. Life 11:15 – Changing the C-suite perception of FM from cost to value 14:30 – Learning to speak "C-Suite Language" 19:15 – The role of digital tools in maintaining physical connections 22:45 – The importance of authentic leadership and self-worth 30:30 – Overcoming isolation through the IFMA community 33:30 – How to get involved with Workplace Evolutionaries 39:30 – Quick-fire questions: Leadership habits and inspirations Resources & Links: IFMA Workplace Evolutionaries Kati Barklund on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Wie KI, Daten und Mut das Facility Management vom Akronym-Theater zur echten Wertschöpfung führen. Heute gibts eine besondere Folge: Christian war auf dem fmn Nutzerkongress 2026.  Auf einem Live-Panel hat er mit Gästen diskutiert, warum neue Buzzwords nichts bringen, wenn Datenbasis und Prozesse nicht stimmen.  Es geht um KI, Automatisierung, Fachkräftemangel – und darum, wie FM endlich vom Mitläufer zum Treiber wird. Bei Christian auf der Bühne waren: Angelika Schmidberger, Vendor Performance Manager FM bei Infineon Technologies,  Matthias Mosig, Prokurist, Head of Digital Transition TÜV SÜD Advimo GmbH und  Lukas Lang, Apleona Programmleitung ERP- & CAFM-Transformation. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.  02:56 Gäste & Ausgangsthese (FM-Status quo) 07:37 FM zwischen Follower-Rolle und Eigenanspruch 10:57 KI, Automatisierung & neue Möglichkeiten 16:43 Fachkräftemangel & Wissenssicherung 21:54 Markt, Innovation & externe Player 27:34 Fazit: Daten, Prozesse, Mut  

Host Mike Petrusky welcomes six past guests from the show to reflect on his past decade of podcasts, the current state of FM, and the future of the workplace as we celebrate our 400th episode. Recorded in San Francisco during IFMA's Facility Fusion 2026, the conversation centers on how the facility management landscape has dramatically shifted over the years with the need for leadership, culture-building, and understanding human behavior becoming essential for success in the workplace today. Mike and his guests explore how AI and automation are reshaping the FM industry enabling professionals to focus more on strategic work, their personal upskilling, and delivering value beyond transactional tasks. Relationships in the IFMA community enable professional growth, collaboration, and innovation as we emphasize the need for resilience, optimism, and human connection as we care for the built environment. Music and pop culture serve as unifying elements as Mike and his guests share stories from the show, along with the encouragement and the inspiration you need to be a Workplace Innovator in your organization! Connect with René Jackson, MBA, CFM on LinkedIn: https://www.linkedin.com/in/rene-jackson/ Connect with Lena Thompson, IFMA Fellow, FMP, SFP on LinkedIn: https://www.linkedin.com/in/lena-thompson-fmp-sfp/ Connect with Amanda Muzzarelli on LinkedIn: https://www.linkedin.com/in/amandamuzzarelli/ Connect with Vik Bangia, MCR on LinkedIn: https://www.linkedin.com/in/vik-bangia-mcr-0b54522/ Connect with James Waddell on LinkedIn: https://www.linkedin.com/in/jcwaddell/ Connect with Wayne Whitzell, CFM, FMP, SFP, LEED AP, BEP, IFMA Fellow on LinkedIn: https://www.linkedin.com/in/wayne-whitzell-cfm-fmp-sfp-leed-ap-bep-ifma-fellow-147870b/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode of Connected FM, Dr. Matt Tucker, IFMA's Director of Research, moderates a student-led discussion on the critical role of well-being in facility management. Featuring three young professionals entering the FM industry, the conversation shifts the focus from simple maintenance to creating spaces where people can mentally, socially and physically thrive. The panel shares personal insights on: The direct impact of CO2 levels, natural lighting and ergonomic furniture on concentration and health. Why language support and inclusive communication are essential for multicultural FM teams. How FM is evolving from a technical "building-first" sector to a "people-first" service management sector. Balancing the efficiency of automated tools with the irreplaceable "human touch" required in facility management This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 03:00 Defining Wellbeing 03:53 Why It Matters Now 05:01 Environment And Ergonomics 06:51 Language And Inclusion 08:22 FM Services For Wellbeing 10:09 Listening And Education Shift 13:34 Tech Sensors And Human Touch 14:19 AI Impact And Skills 16:59 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode, host Edward Wagoner sits down with global influencer Brian Haines to demystify artificial intelligence for the facility management community. Together they discuss: Practical steps for FMs to get started with AI. A look at autonomous agents that can monitor building control systems and solve problems. Why it is critical to always verify AI-generated work. What to expect as AI evolves This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 02:28 What Is AI in FM 03:53 AI "Aha" Moment Story 06:22 Why FMs Need AI Now 09:22 Sponsor Message 10:16 AI Basics and Safe Use 11:00 Four Steps to Start 14:33 What's Next in AI 16:11 Agentic AI in Buildings 17:43 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Bryan Glatfelter CFM, FMP is AVP, Facilities Officer at Ephrata National Bank where he is passionate about integrating innovative practices and technology to align facilities solutions with organizational objectives to create value-driven outcomes. Mike Petrusky asks Bryan about his facility management career journey and how the "accidental profession" can turn into a very rewarding one when embracing new opportunities, growing your expertise and seeking advancement. They explore the importance of aligning FM efforts with the broader goals of the organization to deliver value and gain recognition within a company. Bryan believes that FM leaders should act as liaisons between technical teams and upper management, translating operational realities into strategic contributions, so he shares process improvement methods to drive efficiency and consistency. Strong fundamentals and adaptability are essential in the world of asset and facility management today, so Mike and Bryan offer practical advice and the inspiration you need to be an Asset Champion! Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-glatfelter-fmp-bb910325/ Learn more about Ephrata National Bank: https://www.epnb.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J  

Tim Schmitt, Head of Corporate Real Estate beim Innovationspark Artificial Intelligence (IPAI) in Heilbronn, gibt Einblicke in eine der größten Projektentwicklungen Deutschlands. Er erklärt, wie auf 30 Hektar ein vernetztes KI-Ökosystem entsteht – mit Geothermie, digitalem Zwilling und dem Mut zur permanenten Iteration. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.  Kapitelmarken 00:00 Intro & Vorstellung 02:46 Was ist der IPAI Heilbronn? 06:41 CREM beim IPAI – Rolle und Herausforderungen 09:15 Learnings aus dem Projekt: Always Beta 13:25 Nachhaltigkeitskonzept: DGNB Platin, Geothermie & Biodiversität 18:27 Betrieb & IoT-Ready Campus 21:38 FM-Strategie & Kooperation mit der Schwarz Gruppe 26:47 KI-Tools im Arbeitsalltag & digitale Zwillinge 31:31 Dateninfrastruktur & Smart Building 34:09 Mobilität: Autofreier Campus & unterirdische Logistik 37:27 Drei Learnings für Quartiers- und Campusentwickler 41:05 Informiert bleiben im dynamischen Umfeld 45:35 KI-Festival am IPAI & Abschluss  

What does it mean to “think like an FM analyst”? In this episode of Connected FM, Dr. Matt Tucker, Director of Knowledge and Insights at IFMA, sits down with Drew DePriest, Director of Workplace Services, Vendor Management at Salesforce, to unpack the evolving role of data, analytics and AI in facility management. Drawing on insights from IFMA's The Rise of the FM Analyst report, they explore why the FM analyst isn't a job title, but a mindset grounded in curiosity, problem solving and cross-functional thinking. From fragmented data systems to the growing importance of storytelling in the C-suite, the conversation highlights what it takes to turn data into decisions that drive real business value. They also dive into: The six key traits shaping modern FM professionals Why data confidence is still a major gap across the industry How FM fits into the broader enterprise data ecosystem The role of AI as a “co-pilot” for analysis and decision-making What the next 5–10 years of FM could look like in a digital-first world This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 02:50 Six Traits Breakdown 06:29 Are Traits Happening 08:40 FM In Data Ecosystem 10:57 Tool Stack Reality 13:14 From Reports To Decisions 14:49 AI As Copilot 17:17 AI Confidence Concerns 19:37 Skills Training Pathways 22:21 FM In Five Years 24:01 Wrap Up And Outro Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

The guys welcome Kevin Stonitsch to the show to hear all about Adirondack Customs, and their snow management branch, Bison FMS. They have experienced tremendous growth in their snow business operating in and around the Adirondack region of New York.

Lorri Rowlandson is Senior Vice President, Strategy and Innovation at BGIS where she is a strategic and operational real estate executive with global experience delivering integrated real estate services in a distributed portfolio of diverse assets. Mike Petrusky asks Lorri about her updated perspectives on delivering "practical innovation" in the workplace with a focus on measurable results rather than just ideas or "innovation theater". They explore how AI and automation are rapidly evolving and encourage FM professionals to view change through a variety of lenses including personal productivity, organizational efficiency, and client value creation. Lorri says that leadership and change management, including emotional intelligence and process documentation, are essential skills today when adopting new technologies and optimizing operations. Curiosity, creativity, and problem-solving are more valuable than static knowledge, which is increasingly accessible via AI tools, so Lorri shares how workplace leaders can continuously upskill to prepare for the future. A sense of humor, pop culture references, and staying connected with industry peers contribute to a vibrant and innovative workplace culture, so Mike and Lorri offer the practical advice and the inspiration you will need to be a Workplace Innovator in your organization! Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson/ Learn more about BGIS: https://www.bgis.com/ Find out more about Eptura Flex/26 New York: https://eptura.com/discover-more/events/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In Folge #135 spricht Christian mit Frank Schröder, Corporate Facility Management Director of efficient Technologies bei Phoenix Contact, und Fabian Naethbohm, der an der Hochschule Mainz das Smart Building-Reallabor leitet.  In dieser Folge diskutiert Christian mit Frank und Fabian, warum ein strukturiertes Betreiber-Datenmodell das unverzichtbare Fundament für den Einsatz von künstlicher Intelligenz im Facility Management ist. Es geht darum, wie Konzepte wie Linked Data und der digitale Produktpass Silos aufbrechen und den Weg zum Gebäude-Betriebssystem 4.0 ebnen. Den Link zum neuen Newsletter, alle Infos & alle Folgen gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.  03:20 – Industrie trifft Forschung – Frank Schröder & Fabian Naethbohm 05:09 – Die Disziplinen des Immobilien-Zehnkampfs und das Ende der Datensilos 10:55 – Linked Data & Graphen: Die semantische Verknüpfung von Gebäudedaten 12:56 – Das Betreiber-Datenmodell als "Statik" der digitalen Immobilie 19:55 – Asset Administration Shell (AAS): Der digitale Ausweis für jedes Bauteil 23:13 – Explainable AI: Warum KI ohne Struktur nur eine Blackbox bleibt 28:13 – Datenräume & Arbeitskreis Gebäude Betrieb 4.0 31:50 – Praxistipp: Der Softwarearchitekt als neuer Schlüsselspieler im FM 39:53 – Networking & lebenslanges Lernen: So bleibt man am Ball  

In dieser Episode spreche ich mit Jacqueline Baumer, der Bereichsleiterin für Facility Management bei der Signal Iduna. Jacqueline ist leidenschaftliche Architektin und räumt in unserem Gespräch mit dem verstaubten Image des „Hausmeisters“ auf. Wir tauchen tief in die Welt der Gebäude ein und erfahren, warum Facility Management weit mehr ist als nur Glühbirnen zu wechseln – es ist das unsichtbare Herzstück jeder funktionierenden Arbeitswelt. Wir diskutieren darüber, wie Jacqueline 5.000 Pflanzen und 65 Handwerker koordiniert, um eine Wohlfühlatmosphäre für tausende Mitarbeiter zu schaffen. Sie erklärt mir ihre emotionale Bindung zu Gebäuden und warum es ihr in der Seele wehtut, wenn ein architektonisches Kunstwerk nach dem Bau „schutzlos“ sich selbst überlassen wird. Meine 5 Highlights aus dem Gespräch: Räume als Orte der Kultur: Jacqueline sieht Gebäude nicht nur als Stein und Beton, sondern als Plattformen für menschliche Begegnung. Ohne die richtige Infrastruktur findet keine Unternehmenskultur statt. Der „Oldtimer-Vergleich“: Ein Gebäude ist wie ein wertvoller Oldtimer. Man stellt ihn nicht einfach in den Regen, sondern pflegt ihn mit Herzblut, damit er seinen Wert und seine Funktion behält. Facility Management als Sogfaktor: In Zeiten von Homeoffice muss das Büro einen Mehrwert bieten. Ein perfekter Service – vom funktionierenden Konferenzraum bis zum guten Kaffee – wirkt wie ein Sog, der die Kollegen gerne wieder ins Büro bringt. Das Dilemma der Nachhaltigkeit: Wir sprechen über den Spagat zwischen Ressourcenschonung und modernster Technik, wie zum Beispiel den Austausch alter Leuchtmittel gegen LEDs erst am Ende ihrer Lebensdauer. Psychologie der Instandhaltung: Jacqueline erklärt, warum kleine Defekte wie eine flackernde Lampe oder fehlendes Toilettenpapier die Wertschätzung der Mitarbeiter gegenüber dem Arbeitgeber massiv beeinflussen können. Jacqueline gibt uns einen faszinierenden Einblick in ein Gewerk, das man oft erst bemerkt, wenn etwas nicht funktioniert. Von Brandschutzkeilen unter Türen bis hin zum „Melden macht frei“-Prinzip bei Defekten – diese Folge verändert euren Blick auf das Gebäude, in dem ihr gerade sitzt. Links in dieser Ausgabe Zur Homepage von Jonas Piela Zum LinkedIn-Profil von Jonas Piela Zum LinkedIn-Profil von Jacqueline Baumer Stich aus der Masse hervor. Werde die Marke, die jeder Entscheider kennt. Echte Relevanz entsteht nicht durch Reichweite, sondern durch Vertrauen. Wir bringen deine Botschaft dorthin, wo die Zukunft gebaut wird. Vom Sponsored Podcast für maximale Awarenes über das Fachmagazin für echtes Print-Prestige bis hin zum direkten Lead bei unseren Boutique-Events. Klick jetzt direkt auf diesen Link oder geh auf insurancemedia.de/werbung.

Did you know that 62% of communication is nonverbal from signage to the layout? Every detail speaks volumes.  Today we're diving deeper into this topic with host Edward Wagoner and IFMA Global Influencer and operations manager of the IFMA Ghana Chapter, Prince Botwe. Together, they explore the critical role of communication, especially nonverbal cues in facility management, how buildings communicate, the impact of nonverbal signals on safety and confidence, and strategies to elevate the FM profession globally.  This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In this episode, Edward Wagoner sits down with Joe Scanlin to explore the foundational role of flooring sensors in the rapidly evolving world of Proptech. Scanlin explains how his background in neuroscience led to the creation of building "brains" that use surface-level data to solve complex challenges like HVAC modulation and unauthorized "tailgating" at security points. The discussion highlights the immediate return on investment found in energy reduction and the long-term value of post-occupancy data for creating neurodiverse and highly utilized workspaces. Listeners will learn how this Department of Energy-backed technology maintains strict data privacy while providing the high-resolution insights necessary to manage modern facilities as dynamic, responsive environments.  This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 Introduction 01:58 - Defining Proptech Beyond the Buzzwords 03:12 - Top Challenges for Modern Facility Leaders 03:34 - ROI Through Energy Management and Occupant Comfort 04:46 - The Building Knows: Space Utilization Optimization 05:37 - The Science of Floor Sensors: Neuroscience to Smart Surfaces 06:55 - Beyond Movement: Detecting Leaks and Structural Issues 07:58 - Real World Application: HVAC Control and Energy Efficiency 09:23 - Streamlining Maintenance with Smart Data 09:59 - Case Study 11:13 - Augmenting the Facility Manager's Role 12:56 - Safety, Senior Living, and Neurodiversity in Design 14:10 - Implementation Hurdles: Network Coordination and Integration 15:55 - Data Privacy: Preservation and Encryption Standards 17:11 - Future Outlook: The Next Decade of Smart Buildings    Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode, Eric Dillinger, Vice President of Strategic Consulting at Woolpert and current Convenor for the ISO/TC 267 working group, sits down with industry leaders Skip Vaughn, Assistant Vice President of Facilities Management at American University and member of the U.S. Technical Advisory Group for ISO/TC 267, and Mike Tasker, the Director of Aviation Maintenance for the Port of Seattle , who brings over 30 years of expertise spanning Navy nuclear power to airport infrastructure. Together, they explore the critical alignment between facilities management and the "Demand Organization." They dive into the challenges of defining "uptime," aligning facility management performance metrics with your facility's mission , and how FMs can better justify resources and demonstrate true strategic value. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps:  00:00 – Introductions: Meet the Experts  02:25 – What is the "Demand Organization"?  03:08 – Aligning FM Strategy to Laboratory & Academic Missions  04:30 – Managing Diverse Demands at International Airports  06:55 – Metrics That Matter: Moving Beyond Raw Data to "Smiley Faces"  09:20 – The Strategic Value of First Impressions in Higher Education  11:00 – Measuring Value: Economic, Social, and Environmental Lenses  14:30 – The "Clean Buildings" Initiative & Maintenance Realities  16:45 – The Dangers of "Gun Decking": Why Honest Data Drives Resources  18:50 – Begin with the "Why": Connecting FM to Mission Success  21:00 – Quantifying Mission Impact: Lessons from World-Class Research  23:15 – Closing Thoughts: Elevating FM as a Strategic Partner Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What does it take to turn a scholarship into a lifelong career? In this episode of Connected FM, host Angela Johnson Culver sits down with Alana Dunoff, Dipin Kasana, and Mahnaz Ensafi — three former scholarship recipients who have risen to leadership roles within the facility management (FM) world. In this conversation, you'll hear about: The "Golden Ticket" Moment: How winning a scholarship opened doors to the IFMA community and provided the confidence to pursue a then-unknown profession. Theory vs. Practice: Why attending events like World Workplace is essential for new facility professionals. The Power of Mentorship: Personal stories of how industry veterans provide the wisdom and guidance needed to navigate a rapidly evolving field. Paying it Forward: How today's leaders are volunteering and mentoring the next generation of FM professionals, particularly international students. Whether you are a student looking to apply for a scholarship or a seasoned professional interested in the future of the industry, this episode highlights the lasting ripple effect of a single opportunity. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What does the future of facility management look like in the Asia Pacific region? In this episode, Kenneth Foo sits down with Michael Ng, Don Tze, and Dora Yim to explore how FM is evolving across Singapore and Hong Kong, from government-led digital pushes to the integration of high-level sustainability.  They examine how multinational corporations are utilizing ESG reporting and "well certificates" to drive sustainability, as well as the critical role of change management in helping frontline workers embrace new technological tools. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 Introduction to Facility Management 01:00 Exploring FM in Asia Pacific 02:38 FM in Singapore: Technology and Transformation 04:11 FM in Hong Kong: Embracing Technology 06:11 The Role of ESG and Sustainability 09:10 Challenges and Opportunities in FM 17:22 Conclusion and Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

James Waddell is President and Chief Research & Innovation Officer at Cognitive Corp where he is passionate about using AI to improve how buildings are designed, run, and experienced. Mike Petrusky welcomes James back to the show for an update on the current state of AI in asset and facility management, its practical applications, and its potential impact on the industry. They explore the challenges of implementing AI, the importance of having a strategic intent, and the need for humans to work alongside AI tools in the future of the built environment. James shares some of his career journey in the world of facility management, real estate and the workplace and offers a unique perspective on the evolution of AI in the industry. AI has now become a sophisticated tool capable of producing high-quality work results, so Mike and James discuss the importance of communicating the value of AI to stakeholders and measuring its impact on your organization as they offer the inspiration you need to be an Asset Champion! Connect with James on LinkedIn: https://www.linkedin.com/in/jcwaddell/ Learn more about Cognitive Corp: https://www.cognitive-corp.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Host Mike Petrusky reflects on his decade-long journey of podcasting and the evolution of the facility management industry in this solo episode of the Workplace Innovator Podcast. He explores lessons learned about leadership, technology, and innovation in the workplace with a mix of personal anecdotes, inspirational quotes, and discussions on the future of work. Mike shares his excitement for the next ten years and the potential impact of AI on the built environment as he emphasizes the importance of empathetic leadership and understanding human behavior in the future workplace. With quotes from C.S. Lewis, Brene Brown, and Seth Godin, Mike encourages listeners to get out of their comfort zone and embark on their own hero's journey, as he offers the inspiration you will need to be a Workplace Innovator in your organization! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/  

In this episode, host Edward Wagoner speaks with Claire Coder, founder of Aunt Flow, IFMA Global Influencer, and Forbes 30 Under 30 honoree, about why accessible period care should be treated as a basic workplace necessity. They discuss how providing period products alongside other restroom essentials can improve employee experience, productivity, and safety, reduce plumbing and maintenance costs and support more inclusive, human-centered facility design across workplaces, schools and public spaces worldwide. 00:00 Introduction00:52 Interview with Claire Coder, Aunt Flow Founder02:26 Claire Coder's Journey and Vision03:03 The Importance of Talking About Menstruation06:32 Aunt Flow's Impact and Cost Benefits14:38 Advocating for Change in Period Care19:36 Global Policy Changes and Expansion24:03 Addressing Concerns and Overuse28:35 Rapid Fire Questions with Claire Coder34:36 Conclusion and Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Joseph Diaz, CFM, SFP is Associate Projects Director at PWT in León, Guanajuato, Mexico where he is a VP at IFMA Mexico and passionate about Facilities, Project and Construction Management. Mike Petrusky asks Joseph about his perspectives on the facility management industry and the importance of change management when seeking to meet the higher needs of the people in our organizations. They explore the value of cultural intelligence in managing complex environments and understanding human behavior in the workplace today. Joseph believes that paying attention to simple things and understanding the needs of both the company and people so we must have a holistic view of the built environment and the workplace. Mike and Joseph share about the power of our IFMA community as they offer you the encouragement and inspiration needed to be a Workplace Innovator in your organization! Connect with Joseph on LinkedIn: https://www.linkedin.com/in/josediazdl/ Learn more about PWT: https://pwt.mx/ Find out more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode of the Connected FM podcast, host Wayne Whitzell, second vice chair of IFMA's Global Board of Directors, speaks with Richard Peterson Senior Director of IFM at Cushman and Wakefield. They discuss how IFMA's educational opportunities, chapter meetings, networking, and credentialing,  have significantly advanced their careers. They recount their journey through the CFM exam and the benefits of community and mentorship within IFMA. They also touch on the challenges and rewards of leading a global team in IFM and the value of mentorship programs.00:00 Introduction01:31 Meet Richard Peterson02:15 The Journey to CFM Certification04:22 Impact of IFMA Credentials on Career05:48 Leadership and Mentorship in IFMA09:16 Global Facility Management Challenges14:35 The Fun Side of FM: Star Wars and More16:03 Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Carl Fennell is General Manager at Serco serving a client in the capital city of Abu Dhabi in the United Arab Emirates. With over two decades of operational leadership experience, Carl is passionate about creating environments where people feel safe to think, speak, and grow. Mike Petrusky asks Carl about his facility management career journey which led him to move from his home country of the United Kingdom to pursue an opportunity in the UAE. They explore the importance of combining technical accuracy with people-centered leadership in facilities and asset management today while emphasizing the need for professionals to take a deep dive into new worktech tools. Carl shares about the UAE's initiatives to deliver ongoing training and support for UAE nationals and he explains some of the challenges that confront organizations as they care for the built environment. When facing high expectations and skilled labor shortages, FM technologies like predictive maintenance and IoT sensors will play a larger role, so Mike and Carl offer practical advice and the encouragement you will need to be an Asset Champion in your organiaztion! Connect with Carl on LinkedIn: https://www.linkedin.com/in/carl-f-operations/ Learn more about Serco: https://www.serco.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode, Director of IFMA EMEA, Lara Paemen, interviews one of IFMA's Global Board of Directors and CEO of EFS Group, Tariq Chauhan, about the rapidly evolving facility management landscape in the Middle East. They discuss major trends reshaping the GCC region — from accelerated market growth and large-scale investment in the built environment to the rise of technology, ESG frameworks and the shift from O&M to strategic FM. Tariq also highlights the region's skills gap, the need for upskilling, and what international FM professionals should understand when entering this dynamic, fast-growing market.00:00 Introduction00:43 Discussion with Tariq Chauhan01:35 Tariq Chauhan's Role and Experience02:25 Current State of Facility Management in GCC03:04 Technological Advancements and ESG in Middle East03:46 Global Comparisons and Skill Deficit06:26 Challenges and Opportunities in GCC14:36 Future of Facility Management in GCC15:42 Advice for International FM Professionals17:45 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Hubo un tiempo en el que hablar de BIM parecía relativamente sencillo. Modelos 3D, información asociada, coordinación entre disciplinas. No era fácil, pero al menos el terreno estaba más o menos acotado. Luego llegó el tiempo. Después el coste. Y, en algún punto indeterminado, alguien decidió que numerar conceptos era una buena idea y empezó a preguntarse por las dimensiones del BIM. Desde entonces, BIM empezó a crecer en dimensiones como si fuera un Pokémon mal alimentado. En este episodio de BIMrras nos paramos —por fin— a mirar con calma qué hay realmente detrás de las famosas “D del BIM”. No desde el marketing, ni desde el dispositivo bonito, sino desde la experiencia real de proyecto, obra y operación. Porque una cosa es usar una analogía para explicar algo complejo y otra muy distinta es convertir esa analogía en doctrina. La pregunta no es cuántas dimensiones tiene BIM. La pregunta es si nos están ayudando a entenderlo… o a venderlo. Contenido del episodio: 00:00 Introducción y presentación del podcast 02:15 Qué son las dimensiones en BIM y por qué generan confusión 05:10 Origen didáctico y uso comercial de las dimensiones BIM 08:40 Del 3D al 4D: geometría y tiempo en BIM 13:30 El 5D y la asociación con mediciones y presupuestos 18:10 Críticas al 6D, 7D y dimensiones posteriores 24:20 Falta de estandarización y problemas normativos 30:40 Dimensiones BIM frente a usos reales del modelo 38:15 El modelo BIM como herramienta de información, no de marketing 46:30 Facility Management y los límites del llamado 7D 54:10 Cómo explicar BIM y sus usos a un cliente 01:01:30 Conclusiones finales sobre las dimensiones BIM

How much do you really know about the air circulating in your building right now?In this episode, host Edward Wagoner sits down with Dr. Joseph Allen, associate professor at the Harvard T.H. Chan School of Public Health, director of Harvard's Healthy Buildings Program and and co-author of Healthy Buildings: How Indoor Spaces Can Make You Sick—or Keep You Well, to explore why indoor air quality is becoming a critical focus for today's facility managers. Dr. Allen breaks down the science behind ventilation, filtration and cognitive function, and shares practical steps leaders can take to create healthier, higher-performing spaces.00:00 Introduction00:55 Interview with Dr. Joseph Allen01:54 The Role of Facility Managers in Health and Business04:30 The Science Behind Indoor Air Quality07:00 Practical Steps for Better Air Quality12:41 Empowering Consumers with Air Quality Data15:05 Future of Indoor Air Quality Monitoring18:14 Public Health Career Advice22:57 Rapid Fire Questions26:30 ConclusionResources Mentioned:Book: Healthy Buildings: How Indoor Spaces Can Make You Sick―or Keep You WellDr. Joseph Allen on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

What will facility management look like in 2026, and how does that future differ across regions?'In this episode of the Connected FM podcast, host Wayne Whitzell, Second Vice Chair of IFMA's Global Board of Directors, is joined by IFMA Global Board of Directors Chair Christa Dodoo and facility management leader Maria Gonzalez-Burgos for a global conversation on the trends, challenges and opportunities shaping the profession worldwide. The conversation examines how technology adoption, workforce skills, and leadership expectations are evolving differently across regions, while reinforcing the universal importance of soft skills, data, and strategic thinking as FM professionals prepare for 2026 and beyond.00:00 Introduction01:28 Meet the Hosts and Guests04:19 Global Trends in Facility Management05:46 Regional Insights: Africa and Middle East10:44 Regional Insights: Latin America16:02 Challenges and Opportunities in Facility Management22:44 The Future of Facility Management39:02 IFMA's Role in Global Facility Management44:22 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson dives deep into the transformative power of human resources with none other than the three-time MVP award-winning HR powerhouse, Maria Johnson. With her remarkable approach to hiring and fostering a culture rooted in compassion and values, Maria is changing the game in the corporate world.From the outset, Jim sets the tone by highlighting Maria's exceptional ability to integrate gut instinct with professional insight in hiring practices. Maria's journey into her current role began with meticulous research and an initial interview with the company's CFO, where she felt an immediate connection that resonated with her personal and professional values. This pivotal moment solidified her resolve to join a company that truly values HR as a service-oriented department.A central theme of the episode is the concept of "second chance hiring"—a practice that Maria champions passionately. Her approach is predicated on the belief that everyone, regardless of their past, deserves an opportunity to rebuild and thrive. This philosophy not only transforms the lives of the individuals hired but also enriches the company's culture by fostering an environment of understanding and compassion.Additionally, Maria's role goes beyond traditional HR functions; she is a beacon of hope and support for employees. Her ability to connect with people, ask insightful questions, and build rapport quickly has made her an invaluable asset. Her dedication is evident in the stories of employees who, given a second chance, have not only turned their lives around but have also become integral parts of the company's success.This episode is a must-listen for anyone in HR or leadership roles. Maria's story and insights provide a roadmap for creating a more inclusive, supportive, and ultimately successful workplace. Tune in now!Show Notes(00:00) Introduction(03:49) Connecting Virtually with Technology(06:52) How Empathy Fosters Opportunity and Growth(10:47) Trusting in Your Gut and Investing in People(16:11) Identifying Overlooked Service Opportunities(16:45) Embracing Second-Chance Hiring(19:23) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesMaria Johnson

Valerie Spencer is Assistant VP of Strategic Growth and Engagement at Didlake where she is passionate about creating opportunities that enrich the lives of people with disabilities, especially in the world of facility management. Mike Petrusky asks Valerie about her recent role volunteering with the Capital Chapter of IFMA to put on a local "Chapter Workplace & Expo" event where professionals shared experiences and insights on facility management and innovation. Valerie believes that the FM industry is evolving with technology, making it more accessible to individuals with limitations, so she and Mike explore the importance of creating a healthy, safe, and productive environment for all people. Innovation in the workplace is driven by technology and joining professional organizations like IFMA can provide valuable resources and support for individuals seeking collaboration and networking opportunities. Mike and Valerie offer practical advice and inspiration to help you connect with the IFMA community and share stories that will encourage you to be a Workplace Innovator in your organization! Connect with Valerie on LinkedIn: https://www.linkedin.com/in/valeriespencer/ Learn more about Didlake: https://www.didlake.org/ Check out "The Didlake Difference" podcast: https://youtube.com/playlist?list=PL0dH-97_y-SPN3QmczhfO-160VbItcgzh&si=oKz_HmNNQFkVFbOa Explore the IFMA community: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

As we close out 2025, we're revisiting one of our most popular episodes of the year, a timely conversation on artificial intelligence and its role in the built environment. Lorri Rowlandson, Senior Vice President of Strategy and Innovation at BGIS, outlines a three-layer approach to AI integration: individual-level desktop AI for job reengineering, operational AI for internal efficiencies, and client-driven AI for service improvement.Lorri emphasizes the importance of responsible innovation, employee engagement and continuous learning as AI continues to reshape the FM profession.00:00 Introduction to Responsible AI Usage00:25 Welcome to Connected FM Podcast00:51 Revisiting AI in Facility Management01:41 Strategic Guide to AI in Facilities Management04:13 Three-Layer AI Integration Approach05:13 Desktop AI: Empowering Individuals09:21 Operational AI: Driving Internal Efficiencies12:20 Client-Driven AI: Enhancing Service Value14:32 Conclusion and Final Thoughts15:46 Podcast Closing RemarksThis episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson is joined by Lori Prust, owner and coach at SOAR Clarity, a company on a mission to help women recognize their worth, live in their strengths, and recognize their blind spots, leading to more joyful and focused lives. SOAR's vision is to foster a new trend of unconventional women, helping them cultivate self-awareness while empowering them to uplift and support others in their community.Lori shares her personal story of feeling out of alignment in her corporate job, and credits Jim as one of the catalysts who encouraged her to explore her passion further. With his mentorship and her own introspection, Lori became a life coach certified and eventually left her secure but unsatisfying corporate career. She emphasizes the importance of recognizing and nurturing one's unique strengths and talents.Furthermore, a unique aspect of Lori's journey is her collaboration with her daughter, Anna, in building SOAR. This mother-daughter duo combines their strengths to create a synergistic team dedicated to helping others achieve personal and professional growth. They leverage tools like the Enneagram for personal development, ensuring that their clients receive tailored coaching experiences.Lori also touches on the role of faith in her journey, highlighting how her Christian beliefs guide her approach to coaching and business. She underscores the importance of serving others, whether it's through personal interactions or broader philanthropic efforts, aligning with her mission of giving back. Listen today!Show Notes(00:00) Introduction(01:52) Lori's Exit from the Corporate World(04:23) Defining Moments That Encouraged Lori to Coach(07:30) Navigating New Career Challenges(9:31) The Role of Faith in the Creation of SOAR Clarity(14:02) Lori's Daughter's Involvement in SOAR(17:57) Lessons Lori Learned in the Corporate World(23:49) Encouragement to Transition into Coaching(24:47) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesLori PrustSOAR Clarity

Vera van de Loo is part of the Media & Events team at Ifmec in The Netherlands where she is passionate about helping facility management organizations create events and content that connect, inspire and deliver results. Mike Petrusky asks Vera about her career as a young professional in the FM industry and her recent experience hosting the video stage at IFMA's World Workplace 2025 in Minneapolis, MN. They discuss the future of the workplace and facility management industry and the exciting opportunities available for FM leaders as they seek to have an impact on not only the workplace, but on a societal level. She shares how intergenerational differences must be understood if we are to care for the built environment effectively going forward and she discusses how leaders must consider the needs of younger generations in the workplace. Vera believes that asking how others are doing and prioritizing people over products is essential, so she and Mike share stories that will encourage and inspire you to be a Workplace Innovator in your organization! Connect with Vera on LinkedIn: https://www.linkedin.com/in/veravandeloo/ Learn more about Ifmec: https://www.ifmec.nl/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode of the Connected FM podcast, host Christopher Bourke speaks with three students from The Hague University of Applied Sciences — Yaslin Schafthuizen, Mauro Kasirin, and Jorinde Drees — about their perspectives on sustainability. The discussion covers their definitions of sustainability, their awareness of sustainable practices fostered within their university, and personal anecdotes about their contributions to sustainable projects. They emphasize the importance of inclusivity and responsibility, challenges such as the higher costs of sustainable choices, and the need for global policies to support sustainable practices.00:00 Introduction01:19 Meet the Students from The Hague University01:48 Defining Sustainability02:38 Sustainability Practices at The Hague University03:32 Challenges and Solutions in Sustainability07:39 Student Contributions to Sustainable Projects08:37 Future of Sustainability and Student Involvement12:01 Practical Tips for Sustainable Living14:09 Conclusion and Final ThoughtsThis episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson discusses the importance of building strong vendor relationships and how to maximize these partnerships for better service and pricing. He emphasizes the need for clarity in communication when selecting facility service providers. By being crystal clear about your needs and expectations upfront, you can better assess whether a vendor can meet your demands and create a strong alignment. Jim provides examples from his own experiences, highlighting the critical role of communication and reliability in maintaining successful vendor relationships.Jim also touches on negotiation strategies for facility managers, explaining that understanding the true value of the service being provided is crucial. He encourages setting clear expectations and understanding market demands to ensure fair pricing without compromising service quality. Additionally, Jim discusses identifying red flags that suggest a vendor may not be the right fit, such as poor communication and a lack of preparedness.Furthermore, Jim addresses the importance of aligning corporate values with vendors. He shares insights on making sure that core values such as integrity and respect are upheld in all business dealings. He believes that collaborating with other service providers can optimize outcomes for the end user.Overall, Jim underscores the significance of frequent assessments and open communication to ensure that vendor partnerships remain beneficial and aligned with company values. His advice is rooted in his extensive experience and aims to foster long-term, productive relationships that serve both sides well!Show Notes(00:00) Introduction(06:15) Service Provider Compatibility Checklist(08:35) Vendor Contracts: Frequent Reevaluation Needed(12:23) Collaborative Leadership for Greater Good(14:35) Core Values and Corporate Alignment(17:25) Clarity in Negotiation ConversationsLinksJim Robinson CGP Maintenance and Construction Services

What does AI really mean for the future of facility management, and how can FMs stay essential as technology accelerates?In this episode, host Edward Wagoner talks with Brian Haines, IFMA Global Influencer and longtime real estate and technology strategist. Brian breaks down why AI is only as good as the data behind it, how natural-language tools are transforming daily FM work, and why maintaining professional expertise is more important than ever.They explore the growing convergence of IT and operational technology, the potential for autonomous buildings, and the upskilling FMs need to stay ahead. Brian also shares advice for veterans, young professionals and anyone entering the field. Plus his outlook on how AI will shape the future of facility management.00:00 Introduction 00:53 Exploring AI in Facility Management01:44 Interview with Brian Haines05:09 The Role of Data in AI09:24 AI's Impact on Facility Management17:23 Autonomous Building Control25:09 Veterans in Facility Management35:42 Future of Facility Management38:36 ConclusionSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Jean-Pierre Segers and Jos Duchamps of Brains and Trees emphasize the critical role of learning and development in facility management. They discuss the diverse educational backgrounds of facility managers and stress the need for ongoing training to bridge skill gaps. Highlighting programs by IFMA, such as the Facility Management Professional Program, they underline the importance of combining managerial, technical, and emerging technology skills. They also touch on the impact of regulations and the shifting job market post-COVID. The conversation concludes with a call for lifelong learning and certification to ensure the future success of facility management professionals.00:00 Introduction to Facility Management 00:58 Meet the Experts: Jean Pierre Segers and Jos Duchamps 02:10 The Importance of Training in Facility Management 03:26 Bridging the Skills Gap 06:06 IFMA's Training Programs 07:54 Sustainability and Regulation in Facility Management 08:58 The Evolving Job Market and Lifelong Learning 11:19 Conclusion and Final ThoughtsSponsor:This episode is sponsored by ODP Business Solutions! Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting?Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Marketers More Human,” challenges the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. Today, we're going to talk about how AI is reshaping the very definition of a modern marketer. We'll explore the shift from simply automating tasks to augmenting human creativity, the rise of the ‘full stack' marketer, and what skills are becoming non-negotiable in an AI-driven world.To help me discuss this topic, I'd like to welcome, Elizabeth Maxson, CMO at Contentful. About Elizabeth Maxson Elizabeth Maxson is the Chief Marketing Officer of Contentful, a content management platform trusted by more than 4,200 companies around the world. Elizabeth brings nearly two decades of integrated marketing leadership to the role and is focused on driving marketing strategies that leverage AI and personalization to help brands deliver personalized and scalable content to their audiences. Prior to Contentful, Elizabeth served as the Chief Marketing Officer at Tableau, a Salesforce company, where she led go-to-market strategy, drove end-to-end marketing initiatives, and spearheaded strategic technology partnerships, launching critical relationships with industry giants such as AWS, Google, Alibaba, Apple, and many others. In addition to her role at Tableau, Elizabeth has also served as the Head of Marketing at Quip, another Salesforce acquisition. She holds a BAA in Facility Management and Marketing from Central Michigan University. Elizabeth Maxson on LinkedIn: https://www.linkedin.com/in/emaxson/ Resources Contentful: https://www.contentful.comRead the report: What Happens When Machines Make Marketers More Human? The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, conducted a new study, When Machines Make Marketers More Human, challenging the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. They surveyed 425 marketing decision makers, including 103 CMOs, across industries, company sizes, and regions to show how forward-thinking marketing leaders are incorporating AI into their critical infrastructure. Get the report hereConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com  The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.

With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting? Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Marketers More Human,” challenges the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. Today, we're going to talk about how AI is reshaping the very definition of a modern marketer. We'll explore the shift from simply automating tasks to augmenting human creativity, the rise of the ‘full stack' marketer, and what skills are becoming non-negotiable in an AI-driven world.To help me discuss this topic, I'd like to welcome, Elizabeth Maxson, CMO at Contentful. About Elizabeth Maxson Elizabeth Maxson is the Chief Marketing Officer of Contentful, a content management platform trusted by more than 4,200 companies around the world. Elizabeth brings nearly two decades of integrated marketing leadership to the role and is focused on driving marketing strategies that leverage AI and personalization to help brands deliver personalized and scalable content to their audiences. Prior to Contentful, Elizabeth served as the Chief Marketing Officer at Tableau, a Salesforce company, where she led go-to-market strategy, drove end-to-end marketing initiatives, and spearheaded strategic technology partnerships, launching critical relationships with industry giants such as AWS, Google, Alibaba, Apple, and many others. In addition to her role at Tableau, Elizabeth has also served as the Head of Marketing at Quip, another Salesforce acquisition. She holds a BAA in Facility Management and Marketing from Central Michigan University. ,Yes,This will be completed shortly Elizabeth Maxson on LinkedIn: https://www.linkedin.com/in/emaxson/ Resources Contentful: contentful.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, conducted a new study, When Machines Make Marketers More Human, challenging the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. They surveyed 425 marketing decision makers, including 103 CMOs, across industries, company sizes, and regions to show how forward-thinking marketing leaders are incorporating AI into their critical infrastructure. Get the report hereConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com  The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

Billy Holder, CFM is Founder & CEO at Project Aidra where he is as a dynamic and tech-savvy facilities professional who is passionate about driving facility management innovation. Mike Petrusky asks Billy about his FM career journey and how it led to the founding of Project Aidra, a company dedicated to building a future where more intelligent, automated, and precise property inspection is possible. They explore the importance of taking a holistic view of the built environment, including the people occupying our facilities. Billy says the challenges facing the FM industry include staffing shortages and the need to leverage technology but he encourages us to keep technology "human-centered," ensuring it augments rather than replaces human intuition and knowledge. There is great potential for technologies like AI, reality capture, and IoT sensors to improve asset management and facility condition assessments, so Mike and Billy offer the inspiration you will need to be an Asset Champion in your organization! Connect with Billy on LinkedIn: https://www.linkedin.com/in/billy-holder-project-aidra/ Learn more about Project Aidra: https://projectaidra.net/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Edward Kacal is CEO at Servus Limited in Trinidad and Tobago where he is a proven problem-solver with a blend of analytical and intuitive skills driving positive long-term performance at a company providing outsourced integrated facilities management services. Mike Petrusky asks Eddie about how the facility management industry is evolving and why leaders need to advocate for its growth and recognition both locally and internationally. They explore how AI is impacting the workplace and the FM profession as it revolutionizes building management and operations. Eddie says that FM professionals should strive to become generalists, being good at many different things, rather than being confined to specific job titles and descriptions. He encourages us to pursue continuous learning and professional development are essential to avoid becoming obsolete in a rapidly changing industry. Mike and Eddie agree that facility managers should focus on a strategic agenda and network within their organizations to gain support and resources, so they invite participation at IFMA as they provide the inspiration you will need to be a Workplace Innovator in your organization! Connect with Edward on LinkedIn: https://www.linkedin.com/in/edwardkacal/ Explore Servus Limited: https://servus.co.tt/ Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Episode 188 is a conversation with Brad Bonavida and Rosy Khalife from Nexus Labs, as well as James Coleman from Princeton University. In this episode of the Nexus Podcast, the Nexus Labs team breaks down the top stories relevant to energy managers, facility managers, IT/OT managers, and workplace managers.Find full show notes and episode transcript on The Nexus Podcast: Episode 188 webpage.Sign-up (or refer a friend!) to the Nexus Newsletter.Learn more about The Smart Building Strategist Course and the Nexus Courses Platform.Check out the Nexus Labs Marketplace.Learn more about Nexus Partnership Opportunities.

Becky Spohn, CFM, FMP is Senior Manager, Facilities Operations at ASPCA in Columbus, OH where she is passionate about ensuring that facilities not only function seamlessly but also serve as strategic assets that advance organizational goals. Mike Petrusky asks Becky about her career in facility management and the influence of the IFMA community, which has provided her with essential training and a supportive network of professionals. They explore the role of Emotional intelligence (EQ) in FM and its role in enabling better communication and problem-solving with vendors, staff, and contractors. Becky says that EQ involves understanding, interpreting, and managing one's own emotions as well as those of others, which can lead to more harmonious workplace interactions. She recommends the book "Emotional Intelligence 2.0" by Dr. Travis Bradberry & Dr. Jean Greaves as a source for team strategies and gaining insights related to strengthening our weak areas. Mike and Becky agree that compassion, grace, and empathy in the workplace can help bridge generational and personality gaps, so they offer some inspiration to help you be a Workplace Innovator in your organization! Connect with Becky on LinkedIn: https://www.linkedin.com/in/beckyspohn/ Take an EQ test: https://www.psychologytoday.com/us/tests/personality/emotional-intelligence-test Learn more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/