Podcasts about Facility management

In today's episode, Erik Jaspers, Chair of IFMA EMEA's Executive Board, joins author and speaker Rex Miller to unpack the evolving landscape of hybrid work. Together, they examine the push and pull between remote and office-based models—shaped by high-profile return-to-office mandates from companies like Amazon and Dell. Their conversation emphasizes the need to rethink organizational structures, decision-making, and incentives to support hybrid success. They also highlight the critical role facility managers play as change leaders, advocating for a collaborative, cross-functional approach to navigating this new world of work.This episode is sponsored by ABM! Learn more about ABM here.  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

In today's episode Lucian Niemeyer, CEO of Building Cybersecurity, joins Stacey Shepard, the President of Shepard Global Strategies to explore how IFMA's new partnership with BCS is helping facility managers better understand and manage cyber risks. Together they discuss Lcuian's background at the United States Department of Defense to developing a 16-step cybersecurity framework that is available for free for facility managers. They highlight how training, collaboration, and proactive strategies are reshaping cyber safety in the built environment to drive safer, smarter facility management practices.This episode is sponsored by ABM! Learn more about ABM here.  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, Jim Robinson sits down with Matt Hackett, Director of Operations at CGP, for an inspiring conversation on leadership, overcoming adversity, and the power of company culture to unlock potential.Matt's journey is a testament to resilience—rising from teenage homelessness to leadership through a mindset that transforms challenges into opportunities. Throughout the discussion, Matt emphasizes the importance of surrounding yourself with supportive, growth-oriented people and constantly seeking new knowledge. This thirst for learning is matched by CGP's ongoing investment in employee education, from leadership seminars to hands-on training.The episode explores CGP's culture, focusing on its four Cs: commitment, courage, capability, and confidence. Employees are encouraged to make decisions, learn from mistakes, and grow together. This culture of autonomy and trust is not just rhetoric—it's reflected in team promotions from within and mentorship at every level. Additionally, Matt and Jim also discuss how success is a byproduct of serving others, not just the end goal. By prioritizing the client and creating a supportive internal family, CGP sets team members up to thrive both professionally and personally.For anyone interested in actionable leadership advice and real-world examples of company values in action, this episode is packed with value bombs. Tune in to discover how the right mindset—and the right company culture—can make all the difference!Show Notes(00:00) Introduction(00:36) Turning Challenges into Opportunities(04:55) Building Leadership: The Four Cs(08:09) A Commitment to Team Growth(10:22) Enhancing Training: Customer-Centric Focus(13:37) How Serving with Abundance Leads to Success(20:34) Embracing Continuous, Uncomfortable Learning(24:16) "Piece of Cake” Mindset(25:06) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesMatthew Hackett

In dieser Folge spricht aehre-Host Bella Kitzwögerer mit Ulrike Rabmer-Koller – Unternehmerin, Climate Pact Ambassador der Europäischen Kommission und Geschäftsführerin der Rabmer Group. Ein Gespräch über Wasser als unterschätzte Ressource, die Kraft von Innovation – und wie Nachhaltigkeit auch wirtschaftlich richtig Sinn macht.Das erwartet Sie:Warum Wasserknappheit längst auch Österreich betrifft – und wo bereits Einschränkungen spürbar sindWie Ulrikes Kindheit am Land und ihre Zeit an einem See in den USA ihr Umweltbewusstsein geprägt habenDer Wassersparduscheinsatz ecowaterjet: 50 % weniger Verbrauch bei gleichem Komfort, dank Vinturi-PrinzipWarum gerade Hotels, Krankenhäuser und Fitnesscenter massive Einsparungen erzielen könnenKreislaufwirtschaft in der Praxis: Wie man Energie aus Abwasser gewinnt – und dadurch unabhängig vom Gas wirdDie 4 I zur Erreichung der Klimaziele: Innovation, Investition, Information und InternationalisierungWarum der Wasserverbrauch pro Minute beim Duschen ein entscheidender Hebel ist – und wie man ihn misstWarum nachhaltige Investitionen langfristig nicht nur Umwelt, sondern auch Geldbörse schonenUnd: Wie Rabmer vom klassischen Bauunternehmen zu einem führenden Umwelttechnikbetrieb wurdeBesonders spannend für alle, die…… sich fragen, wie nachhaltiger Alltag technisch funktioniert… glauben, dass Nachhaltigkeit Verzicht bedeutet… in Tourismus, Bau, Facility Management oder Energie tätig sind… oder einfach wissen möchten, wie sie ihren Wasserverbrauch senken können – ganz ohne KomfortverlustMehr von Ulrike & Rabmer-Koller:Einsparrechner von ecowaterjetZum Social Media GewinnspielInitiative: Energie und Wasser sparen jetztUlrike auf LinkedInUnternehmen: www.rabmer.atMehr zu aehre – dem nachhaltigen Business-Magazin – finden Sie auf unserer Website, im digitalen eMagazine, auf LinkedIn und Instagram.

SummaryIn this episode of Service Evolution, Jim Robinson and Neil McQuiston discuss the significance of attending industry conferences, focusing on the benefits of networking, building relationships, and the importance of being present and engaged during these events. In today's fast-paced business environment, industry conferences are more than just a line item on the calendar—they're a powerful investment in growth, networking, and brand visibility. In this conversation, they share insights from recent conferences, emphasizing the need for clarity in communication, the value of follow-ups, and the importance of professionalism in appearance. The discussion also touches on the necessity of enjoying the experience and making the most of the opportunities presented at these gatherings.Drawing from their recent experiences at shows like SPECS and RIFMA, Jim and Neil highlight how every handshake, elevator pitch, and face-to-face meeting can help ignite new partnerships or strengthen existing ones. Trade shows open doors not just for immediate ROI, but for long-term connections—sometimes leading to lucrative projects months down the line. Their advice? Stay authentic, know your brand, and approach each conversation with purpose.Jim and Neil also remind listeners that while prepping for conferences, it's crucial to put your best foot forward. Dress the part, but don't lose your unique spark—whether you're in dress shoes or a themed costume for a special event. Above all, remember to have fun. After all, the relationships you build and the experiences you collect at these events are what truly set your business apart!Show Notes(00:00) Maximizing Client Engagement at Conferences(03:30) Networking Opportunities at Business Events(06:36) Staying True to Your Brand(10:35) Seizing Conference Opportunities(13:49) Exploring Retail Construction and Facilities Conferences(17:42) How Uniqueness Wins Always(19:33) Having Fun in a High-Stress EnvironmentLinksJim Robinson CGP Maintenance and Construction ServicesNeil McQuiston

In this episode of Connected FM, host Edward Wagoner discusses the crucial role of facility managers in various environments with guest Lyle Gladney, the Building Operations Director at Claremont Oaks. They explore how facility managers impact different sectors, including crime labs, package processing facilities, jails, R&D facilities, cancer treatment centers and retirement homes. The discussion highlights the intricacies involved in maintaining these facilities, ensuring their proper function, and the critical impact on people's lives.This episode is sponsored by ABM! Learn more about ABM here. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, the discussion centers around balancing innovation with tried-and-true business principles, particularly in an industry where the fundamentals—like construction and maintenance—remain largely unchanged, even as technology revolutionizes efficiency and project management. Jim shares how CGP utilizes cutting-edge scheduling and communication tools to streamline renovations and satisfy stringent client deadlines, illustrating the company's commitment to leveraging new tech while honoring the craft's core values.A significant portion of the conversation delves into the importance of client and employee feedback. Jim emphasizes the need for open, candid communication with clients, including regular quarterly business reviews, and how CGP uses the highest expectations from their toughest clients as a company-wide standard to ensure consistent excellence. He also discusses the value of being able to "fire" abusive clients, underscoring the company's confidence in its integrity and service.Collaboration over competition emerges as another theme, with Jim advocating for strong partnerships—both with clients and peer contractors—rather than an adversarial approach. He identifies common client-side mistakes, like slow communication, and suggests strategies for facility managers to nurture productive contractor relationships. Tune in today!Show Notes(00:00) Introduction(05:38) Strengthening Loyalty Through Partnerships(06:30) Employing a Consistent High-Standard Service Strategy(10:49) Overcoming Avoidance and Delayed Responses(14:00) Addressing Leadership and Professionalism Concerns(17:59) How Serving Other Benefits Everyone(21:04) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesBryan FittinGo Rogue Studio

In dieser spannenden Podcastfolge von „Bauherr werden“ taucht Host Maxim Winkler gemeinsam mit Daniel Schmidt von der DIN tief in das Thema DIN 94681 – die sogenannte GebäudetÜV-DIN – ein. Erfahre alles über die Entstehung, Bedeutung und Hintergründe der neuen Norm zur Verkehrssicherheitsprüfung von Wohngebäuden, das Zusammenspiel aus Gesetz, Haftung und wie DIN-Normen wirklich entstehen. Wir klären Mythen, räumen mit Missverständnissen rund um Bürokratie und Verpflichtungen auf und geben dir wertvolle Einblicke, was die Checkliste praktisch für Einfamilienhäuser und Eigentümer bedeutet. Perfekt für Bauherren, Immobilienbesitzer, Architekten und alle, die beim Hausbau oder der Immobilienverwaltung auf dem neuesten Stand bleiben möchten. Hör jetzt rein und sichere dir praxisnahe Infos, die dir bei deinem Bauprojekt wirklich weiterhelfen!

En el episodio de hoy, Valentina Pérez de IFMA LATAM se sienta con Raúl Garcés de IFMA México y Jaime Pire de IFMA España para hablar sobre el crecimiento y los retos de la industria del facility management en Latinoamérica. Destacan la importancia de traducir los recursos de la IFMA al español para que las certificaciones y las mejores prácticas sean más accesibles. También hacen hincapié en el papel de las empresas internacionales en la promoción de las normas de gestión de instalaciones y los esfuerzos para profesionalizar la industria a través de la educación y la certificación.  Este episodio está patrocinado por Envoy. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Estela Perdomo, Ingeniera técnica industrial y actriz, nos ha mostrado como el arte y la ingeniería lejos de ser incompatibles, se complementan. Para Estela, la interpretación es una herramienta que le ha ayudado a gestionar emociones a la hora de superar situaciones difíciles en su trabajo como Facility Management, ya que “todas las áreas del conocimiento nos aportan habilidades”. En su opinión, los ingenieros “ingeniamos en cualquier espacio, incluso encima de un escenario”.

SummaryIn this episode of Service Evolution, host Jim Robinson steps into the guest seat for a deep dive interview led by producer Bryan Fittin. With over forty years of experience in the construction and maintenance industry, Jim shares his remarkable journey from fixing lawnmowers as a kid to owning and leading CGP Maintenance and Construction Services. He reveals how a childhood vision of becoming a CEO set him on a path of entrepreneurship, eventually building a company renowned for its consistent client relationships, innovation, and strong core values.Jim discusses the early challenges, resourcefulness, and milestones that have shaped CGP, from starting with handwritten invoices and losing money in its first year to growing into a twenty-five-million dollar company. Throughout the conversation, Jim emphasizes the importance of meeting both the needs and wants of clients—going beyond simply fixing things to making clients look good and feel valued.Listeners get a behind-the-scenes look at the company's culture, including its dedication to integrity, family-like treatment of employees, and a commitment to sustainability and innovation. Jim's leadership philosophy focuses on differentiation through genuine care for both clients and employees, technological advancement, and always striving to be ahead of industry trends. This episode is a treasure trove of wisdom for business owners and aspiring leaders alike!Show Notes(00:00) Introduction(04:10) CGP's Evolution Under Jim's Leadership(08:02) Understanding Clients' Needs and Wants(11:12) How CGP Pioneered Facility Maintenance(13:28) Cost-Effective Business with Educational Benefits(18:49) Future-Proofing Through Innovation(22:33) Sustainable Project Efficiency Strategies(24:27) Efficient and Eco-Friendly Vehicle ManagementLinksJim Robinson CGP Maintenance and Construction ServicesBryan FittinGo Rogue Studio

Lorri Rowlandson, head of strategy and innovation at BGIS, outlines a three-layer approach to AI integration: individual level desktop AI for job reengineering, operational level AI for enhancing internal efficiencies and client value-driven AI for service improvement. She emphasizes the importance of practical innovation, responsible AI use, employee engagement and continuous learning. This episode is sponsored by Envoy. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson discusses the importance of building strong vendor relationships and how to maximize these partnerships for better service and pricing. He emphasizes the need for clarity in communication when selecting facility service providers. By being crystal clear about your needs and expectations upfront, you can better assess whether a vendor can meet your demands and create a strong alignment. Jim provides examples from his own experiences, highlighting the critical role of communication and reliability in maintaining successful vendor relationships.Jim also touches on negotiation strategies for facility managers, explaining that understanding the true value of the service being provided is crucial. He encourages setting clear expectations and understanding market demands to ensure fair pricing without compromising service quality. Additionally, Jim discusses identifying red flags that suggest a vendor may not be the right fit, such as poor communication and a lack of preparedness.Furthermore, Jim addresses the importance of aligning corporate values with vendors. He shares insights on making sure that core values such as integrity and respect are upheld in all business dealings. He believes that collaborating with other service providers can optimize outcomes for the end user.Overall, Jim underscores the significance of frequent assessments and open communication to ensure that vendor partnerships remain beneficial and aligned with company values. His advice is rooted in his extensive experience and aims to foster long-term, productive relationships that serve both sides well!Show Notes(00:00) Introduction(06:15) Service Provider Compatibility Checklist(08:35) Vendor Contracts: Frequent Reevaluation Needed(12:23) Collaborative Leadership for Greater Good(14:35) Core Values and Corporate Alignment(17:25) Clarity in Negotiation ConversationsLinksJim Robinson CGP Maintenance and Construction Services

John Mackay, CFM is Senior Director, Sales & Business Development and Lauren Ross, NCIDQ, LEED AP is CAFM Manager at Aleto, Inc. where they are passionate about aligning the performance of people, process, and technology in the built environment. Mike Petrusky asks John and Lauren about how they work with clients to align workplace strategies with the specific needs of an organization's workforce and the role of technology in tracking space utilization and occupancy. They explore the value of data in making informed decisions about space management and utilization and agree there is a need for open communication and flexibility in adopting industry best practices tailored to specific client needs. Lauren shares the power of IWMS (Integrated Workplace Management Systems) in consolidating information and improving efficiency and John encourages facility managers to develop strong interpersonal skills to enable collaboration and project success. Tune in for the insights and inspiration that you need to be a Workplace Innovator in your organization! Connect with John on LinkedIn: https://www.linkedin.com/in/johnmackaycfm/ Connect with Lauren on LinkedIn: https://www.linkedin.com/in/lauren-ross-b25a5a232/ Learn more about Aleto, Inc.: https://aletosolutions.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Ashleigh Fiora is Vice President and Head of Strategy & Sales at Striden where she creates customized solutions that redefine the workplace experience, fostering collaborative environments and bringing people back into the office to reconnect. Mike Petrusky asks Ashleigh about the newly branded facilities management division of 1Rivet called Striden, which provides outsourced hospitality and facilities services to enhance the workplace experience. They explore the importance of change management, employee engagement, and the integration of new technologies with a hospitality mindset to enhance employee satisfaction and collaboration. In-person connections are powerful in the workplace, so FM leaders must deliver clear communication, transparency, and executive buy-in to be effective. Mike and Ashleigh share their experiences with the IFMA community and inspire listeners to create partnerships to create environments where people can be productive and thrive, as they offer inspiration that will help you be a Workplace Innovator in your organization! Connect with Ashleigh on LinkedIn: https://www.linkedin.com/in/ashleigh-fiora-6b631614/ Learn more about Striden: https://www.striden.com/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Facility managers play a crucial role in ensuring the safety of their buildings, occupants, and operations. In this episode, Brent Ward, owner of Left Coast Facilities Consulting, and Ray Bizal, Director of Regional Operations for NFPA, dive into the impact of NFPA standards on facility management. They explore essential fire, electrical, and life safety codes, along with standards for wildfire and active shooter preparedness. The discussion highlights key updates, including the mandatory inspection practices introduced in the 2023 edition of NFPA 70B, emphasizing the need for compliance to protect business continuity and brand reputation.Resources from the episode:NFPA's website Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson explores the intricacies of crisis leadership across sectors like retail, hospitality, and facility management. The discussion pivots on the necessity of guiding teams through crises while promoting independence to reduce reliance on leadership during emergencies. Communication and repetition are underscored as vital tools in skill development and effective crisis management, echoing Tony Robbins' sentiment: "Repetition is the mother of skill."The conversation highlights the significance of morale maintenance, suggesting spontaneity as a means to alleviate stress and invigorate office atmospheres. Simple acts, such as buying lunch or coffee, are presented as ways to reset team dynamics and improve morale. Jim shares a poignant story of inadequate crisis handling—a property fire where the manager's failure to communicate escalated tenant stress—contrasting it with more successful management stories where calm conduct and organized communication were pivotal.Emphasizing the importance of mental health, Jim advocates for open conversations and support frameworks, promoting the idea of "adding certainty" to stabilize chaotic scenarios. He stresses that effective crisis management is a cornerstone of his business, and encourages ongoing dialogues about these experiences within the audience. In sum, the episode provides practical insights into leading teams through crises with an emphasis on preparation, effective communication, and morale-boosting to improve outcomes and foster resilience.Show Notes(00:00) Introduction(03:14) Crisis Management and Team Training(06:49) Fostering Office Spontaneity(11:35) Calm Crisis Management and Processing(13:41) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction Services

En este episodio de Connected FM, las anfitrionas Norma Pleitez, Vicepresidenta de IFMA México, y Rebeca Arguedas, CEO de UNRF Facility Services, discuten el progreso y los retos a los que se han enfrentado las mujeres en la industria del Facility Management en los últimos 20 años. Exploran el cambio de roles administrativos a puestos técnicos, la importancia de la tutoría y las certificaciones, y las dificultades de equilibrar la vida personal y profesional. También destacan los resultados de un estudio de investigación de la IFMA sobre las tasas de retención en varios niveles profesionales dentro del sector. Subrayan la necesidad del desarrollo profesional, el apoyo de la comunidad y el papel de la tutoría en el fomento de futuras mujeres líderes en Facility Management. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson delves into the pressing issue of the skills gap in the trades and crafts industries. The discussion kicks off with Jim exploring why there's a shortage of skilled tradespeople, suggesting that the allure of technology and phones might be drawing young people's attention away from traditional crafts. He emphasizes the importance of reigniting passion and enthusiasm for trades, stressing that finding passion in one's work can lead to a fulfilling career.Jim also talks about the role of trade schools and the necessity of teaching both technical and soft skills to inspire the next generation. He shares his personal excitement about building a new fifteen hundred square feet training facility in the Phoenix area, aiming to provide hands-on learning opportunities. Jim underscores the urgency of introducing students, even from elementary level, to the potential and value in trades, positioning crafts as a valid alternative to college.The episode touches on the need for businesses to incentivize young professionals and how being realistic about career prospects is essential. Jim shares anecdotes highlighting the allure and misconceptions about success achieved through unconventional paths, like becoming a YouTuber. Overall, the episode calls for concerted efforts from various stakeholders to encourage and support the development of skilled tradespeople, emphasizing action and collaboration in bridging the skills gap.Show Notes(00:00) Introduction(05:22) Promoting Trade Education Early(07:49) Aspiring Influenced and Unrealistic Dreams(11:56) Cultivating Future Professionals(12:56) Sponsorships for Career-Ready Students(14:42) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction Services

Christine Mueller is Vice President and Director of Office Services Operations & Engineering at Capital Group where she is passionate about creating excellence through coaching, strong relationships, and inspiring others to achieve their most challenging goals. Mike Petrusky asks Christine about her career journey and how she currently views the role of facility management, the evolution of the built environment and moving from traditional FM to a focus on workplace experience. They explore the challenges of talent acquisition in the industry, the impact of technology, and the importance of active listening in facility management. Christine believes that AI and other technologies will allow enable FM professionals to better support the workplace while creating seamless user experiences. In a fast-changing work environment, Mike and Christine offer practical advice and inspiration to help you be a Workplace Innovator in your organization! Connect with Christine on LinkedIn: https://www.linkedin.com/in/christinelmueller/ Learn more about Capital Group: https://www.capitalgroup.com/ Find out more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

SummaryIn this episode of Service Evolution, host Jim Robinson is recording live from the 2025 RFMA Annual Conference in Las Vegas. Speaking to Luiz Flores and Rick Miller, Jim explores the dynamic world of autonomous leadership and hears the personal journeys of each guest. Jim kicks off the episode by emphasizing the critical need for strong leadership in today's world, highlighting how it begins at home and extends into professional environments.Luis, the first guest, shares his experience of embracing discomfort to grow as a leader and how autonomy has fostered his development. He underscores the life-changing impact of this leadership style, which encourages creativity and freedom to explore innovative ideas. Furthermore, Luis appreciates how autonomy empowers individuals to navigate challenges, create solutions, and ultimately realize their full potential.Additionally, Rick, an old friend and mentor of Jim, offers a seasoned perspective on autonomous leadership. He discusses the importance of maintaining a calm and respectful demeanor while leading a team, emphasizing the value of feedback and continual improvement. He also shares anecdotes about his 4 pm, Friday meetings, designed to recap the week and prepare for upcoming challenges, all while fostering a sense of accountability.Throughout the discussion, Jim stresses the importance of letting leaders grow by allowing them the freedom to fly. This episode serves as a beacon for current and aspiring leaders looking to harness the power of autonomous leadership to inspire and elevate their teams. Tune in to discover how autonomy can be a catalyst for growth and success!Show Notes(00:00) Introduction(05:00) Autonomous Leader Insights(07:23) Calm Communication for Respectful Leadership(10:25) Professional and Approachable Leadership(13:19) Adjusting Social Meetings EfficientlyLinksJim Robinson CGP Maintenance and Construction ServicesLuis FloresRick MillerRestaurant Facility Management Association (RFMA)

In this episode, Christa Dodoo, the First Vice-Chair of IFMA, sits down with Sampson Opare-Agyemang, the President of IFMA Ghana, about the chapter's 13-14 year journey in advancing facilities management across Africa. They also discuss how education has been pivotal in shifting mindsets, the value of credentials like the FMP, and the adoption of renewable energy and lifecycle costing practices. They also talk about essential FM skills, partnerships with government bodies and associations, and future goals like expanding university programs and developing more local trainings. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Welcome to the Business Broadcast Podcast! Each week James brings on the show an entrepreneur who shares their biggest challenges and struggles in business. James coaches the business owner through these challenges by asking those hard hitting questions in order to get to the bottom of these problems and help the business owner soar to success. Find out more from Reiss here: www.thertrgroup.co.uk Sign up to my weekly newsletter 'The James Sinclair Letter' here: https://www.jamessinclair.net/the-letter   Find out your Entrepreneurial DNA and take our '8 Traits of the Greats' Quiz: https://jamessinclair.scoreapp.com Try Entrepreneurs University 14 Day FREE Trial Here ►  https://jamessinclair.net/entrepreneurs-university-free-trial/ Get your tickets to our next event here ► https://www.jamessinclair.net/events Apply to be on my podcast here ► https://jamessinclair.net/podcasts/ Watch the podcast on YouTube ► https://www.youtube.com/@jamessinclairspodcast

¿Hasta qué punto se ha colado la tecnología en el sector inmobiliario? ¿Cómo está cambiando la manera de diseñar, construir, vender, alquilar o gestionar nuestras viviendas, oficinas, centros comerciales o industrias? Analizamos el grado de transformación digital del real estate con Lola Carnicero (CEO de Acla Ingeniería), Susana Quintás (Consejera Independiente y Directora de la Comisión de Sostenibilidad de IFMA España), Ana Lozano (Arquitecta y CEO de Valenthia Stratregy y Nidus Lab) y Ángela García (Directora General de FAMA). Qué papel han jugado en la digitalización del sector las plataformas de comercialización, el internet de las cosas (IoT), el big data, la realidad virtual, el blockchain y la inteligencia artificial. Un episodio especial grabado en directo desde Bulevar30, en la Gran Vía de Madrid, con la colaboración de FAMA y la Asociación Wires. Suscríbete a nuestro newsletter y podrás escuchar los nuevos episodios en primicia y conocer contenido extra relacionado

Today Mike Petrusky, the host of the “Workplace Innovator Podcast” & “Asset Champion Podcast”, talks with Rhonda Small, the Director of RSP i_SPACE, about the importance of digitization, data governance, and digital twin technology. When it comes to implementing these technologies, they discuss starting small and being realistic about staffing and budgeting. they also discuss the significance of standardizing data and properly using AI to improve operations.   Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson explores the importance and impact of giving back to the community, particularly within the construction trade, sharing an emotional personal story about his own experience with homelessness at a young age and how receiving a small act of kindness—a warm winter jacket—had a profound effect on his life. This pivotal moment propelled Jim to consistently seek ways to give back, which he emphasizes is vital for personal growth and community development.Jim discusses the significance of philanthropy in business, stating that successful companies should incorporate giving back into their core values. He introduces the idea that philanthropy isn't just about financial contributions but also about using one's unique talents and skills to benefit others.This episode also highlights the impact of collective efforts through organized charity events and partnerships, such as with the Restaurant Facility Management Association (RFMA), which organizes soup kitchen projects in host cities. This collective action fosters team unity and makes a lasting difference in local communities. Jim argues that philanthropy creates a cycle of abundance, where giving freely without expecting anything in return leads to unexpected returns, both emotional and material. He encourages businesses to start by understanding their team's struggles and interests to identify where and how they can make the most significant impact.Ultimately, this episode encourages listeners to find their unique way to give back, reinforcing that even the smallest actions can have transformative effects!Show Notes(00:00) Introduction(00:42) The “Five to Thrive” Philosophy(05:40) Cultivating Loyalty Through Community Service(07:52) RFMA's Empowering Give Back Initiative(11:33) Exploring the Profound Impact of Giving Back(14:48) The Role of Leadership in Philanthropy(17:30) How Even Small Donations Matter(20:34) Financial Abundance from Giving GenerouslyLinksJim Robinson CGP Maintenance and Construction Services

Episode Title: "Bonus Day: SIMLAB Integrations and the Future of AEC & Facility Management (Matterport, IBM Maximo, NETxAutomation, KNX, Schneider Electric)" Description: Welcome to the bonus day of SIMLAB Week (Saturday, 25 January 2025)! In this special episode, we take an in-depth look at the integrations that make SIMLAB the ultimate solution for architects, engineers, construction professionals, and facility managers. Discover how these integrations serve as the glue that binds advanced tools and technologies, creating seamless workflows and unlocking new possibilities. Discover: ✓ How SIMLAB integrations enhance collaboration and efficiency in the AEC industry. ✓ The role of integrations in simplifying facility management operations. ✓ Forward-looking insights into how SIMLAB is shaping the future of digital twins. If you've been following along all week or just joining now, this bonus episode ties everything together, offering a comprehensive view of SIMLAB's potential to revolutionize your projects. Learn more: www.SIMLABinc.com www.SIM-STAGES.com www.SIM-ON.com Celebrate the finale of SIMLAB Week and explore how integrations drive innovation in AEC and facility management!

Episode Title: "SIMLAB Integrations: Transforming AEC and Facility Management with Matterport Digital Twins" Description: Welcome to Day 5 of SIMLAB Week (Friday, 24 January 2025)! To wrap up this exciting series, we explore how SIMLAB integrations are elevating digital twins and revolutionizing workflows for AEC professionals and facility managers. This episode focuses on how these integrations bring unparalleled efficiency, collaboration, and insights to your projects. Discover: ✓ The transformative potential of SIMLAB integrations for Matterport digital twins. ✓ Enhanced workflows for AEC and enterprise facility management. ✓ Practical examples of how these tools are reshaping the industry. If you're ready to take your use of digital twins to the next level and integrate them seamlessly into your workflows, this episode is packed with actionable insights and inspiration. Learn more: www.SIMLABinc.com www.SIM-STAGES.com www.SIM-ON.com Don't miss the grand finale of SIMLAB Week—join us to explore the future of AEC and facility management!  

Dean Stanberry, SFP, CFM is Immediate Past-Chair on the IFMA Global Board of Directors where he is passionate about applying his collective skills and experience toward advancing the FM profession. In early January, Mike Petrusky hosted Eptura's first webinar of 2025 where he asked Dean about the findings in a recently released report from IFMA titled "Gamechanger: A Facility Manager's Guide to Building a Relationship with AI”. Dean shared how artificial intelligence can automate repetitive tasks, augment human capabilities, and offset workforce shortages as we seek to care for the built environment. Mike and Dean explore specific ways that AI will impact FM, including areas like predictive maintenance, energy management, space utilization, fault detection and diagnostics. They offer practical insights and encourage you to learn more about how you can be a workplace innovator in your organization! Connect with Dean on LinkedIn: https://www.linkedin.com/in/deanstanberry/ Download the IFMA Gamechanger Report on AI in FM: https://ifma.foleon.com/research-reports/ai-in-fm/ Watch the full hour-long video with Mike and Dean: https://lp.eptura.com/webinar-workplace-registration-january-25.html Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

In this episode of Connected FM, Lara Paemen, Managing Director of IFMA EMEA, explores five key trends shaping the future of facility management in the EMEA region, which includes Europe, Middle East, and Africa. These trends are sustainability and green facilities, the rise of digital twins and technology integration, prioritizing health and well-being, hybrid work environments and flexible spaces, and data-driven decision making. She delves into how these trends are influencing facility management practices across different regions and highlights the importance of staying ahead to add value to businesses and stakeholders. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson shares invaluable insights on staying motivated and navigating economic challenges, revealing how his company has thrived for almost forty years. He emphasizes the significance of operating a cash-oriented business, as it provides financial freedom and insulation from the noise created by social and economic rhetoric. This principle has kept CGP thriving without a single year of revenue decline. Economic challenges are viewed not as threats but as information to guide business decisions.Central to Jim's perspective is the concept of having only a "Plan A." Drawing inspiration from Tom Cruise, Jim argues that having a Plan B ultimately leads to settling for it. By committing fully to Plan A, one is forced to navigate through trials and tribulations, driving results and achieving success. This approach fosters a culture of dedication and relentless pursuit of goals among his employees.Additionally, Jim underscores the importance of setting goals and developing rituals. He shares his personal practice of writing down goals and revisiting them daily as a mechanism to program his subconscious for success. He also speaks of having a contract with oneself, ensuring focus and commitment to personal growth and positive impact.Jim's reflections emphasize creating a supportive and resilient business culture. By nurturing an environment that values loyalty, clear goals, and a singular focus on success, businesses can thrive even in challenging times. This episode serves as a powerful reminder of the importance of culture, discipline, and an unwavering commitment to one's goals.Show Notes(00:00) Introduction(05:51) Embracing Plan A(09:15) Transformational Ninety Day Training(12:07) Self-Contract for Positive Impact(15:33) Navigating Circles of Influence(18:32) Moments of Realization(21:57) Teaching's Missed Learning Opportunities(23:30) Growth Through Teaching and PresenceLinksJim Robinson CGP Maintenance and Construction Services

¿Quieres saber cómo una pequeña startup de apps móviles se convirtió en un holding que factura más de 6 Millones de Euros? En este episodio, Alfredo Cebrián, fundador y CEO de 480, nos cuenta los secretos de su éxito y cómo ha pasado de una deuda de miles de euros a una empresa que cotiza en la bolsa. Desde proteger bancos y aerolíneas con ciberseguridad hasta gestionar infraestructuras gigantes con su software SaaS, Alfredo revela cómo 480 se posicionó como líder en el sector tecnológico. Descubre las estrategias que le permitieron adquirir empresas, transformar modelos de negocio tradicionales y escalar su empresa a ritmos sorprendentes. Además, Alfredo comparte su visión sobre cómo construir negocios que sobreviven al tiempo. ¡Una historia de superación que inspira y no te puedes perder! EVENTOS

Ed Buckley is Vice President of Facilities Operations at TDIndustries in Dallas, TX where he is passionate about supporting his clients and serving his teams. Mike Petrusky asks Ed about the role of the FM and CRE leader in 2025 and they explore how the industry must continue to adapt to the changing nature of work and the built environment. Understanding and addressing the challenges faced by frontline teams is crucial for effective management and technology can be used to improve their work experience. Ed shares his view of A.I. in facility management and how our teams can have significant impact on creating healthy hybrid work environments and the need for productivity in all spaces. Mike and Ed agree that understanding behavioral economics and change management is essential to drive behavior change and they offer practical advice to help you be a workplace innovator in your organization! Connect with Ed on LinkedIn: https://www.linkedin.com/in/edbuckley/ Register for the CoreNet / IFMA North Texas Tech Symposium:  https://resources.corenetglobal.org/Meetings/Meeting.aspx?ID=16037 or https://dfwifma.org/meetinginfo.php?id=129&ts=1736227306 Learn more about TD Industries: https://www.tdindustries.com/facilities-management Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Today, Dean Stanberry, the immediate past chair of IFMA's Global Board of Directors, delves into the critical emerging trends reshaping the facility management industry. Drawing insights from IFMA's report, 'Evolution is Never Finished,' the episode covers six transformative topics: circular economy, climate change, ESG reporting, PropTech, AI, and workplace wellness. From legislative actions enhancing circularity to AI-driven innovations in predictive maintenance, Dean highlights the evolving responsibilities of facility managers in driving sustainability and resilience.Resources Mentioned:Gamechanger: A Facility Manager's Guide to Building a Relationship with AIEvolution is Never Finished: Insights from IFMA's Emerging Topics Working Group on How Six Key Topics are Transforming the FM IndustryCircular FM: The Role of the Circular Economy in Facility Management  Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson dives deep into the transformative power of human resources with none other than the three-time MVP award-winning HR powerhouse, Maria Johnson. With her remarkable approach to hiring and fostering a culture rooted in compassion and values, Maria is changing the game in the corporate world.From the outset, Jim sets the tone by highlighting Maria's exceptional ability to integrate gut instinct with professional insight in hiring practices. Maria's journey into her current role began with meticulous research and an initial interview with the company's CFO, where she felt an immediate connection that resonated with her personal and professional values. This pivotal moment solidified her resolve to join a company that truly values HR as a service-oriented department.A central theme of the episode is the concept of "second chance hiring"—a practice that Maria champions passionately. Her approach is predicated on the belief that everyone, regardless of their past, deserves an opportunity to rebuild and thrive. This philosophy not only transforms the lives of the individuals hired but also enriches the company's culture by fostering an environment of understanding and compassion.Additionally, Maria's role goes beyond traditional HR functions; she is a beacon of hope and support for employees. Her ability to connect with people, ask insightful questions, and build rapport quickly has made her an invaluable asset. Her dedication is evident in the stories of employees who, given a second chance, have not only turned their lives around but have also become integral parts of the company's success.This episode is a must-listen for anyone in HR or leadership roles. Maria's story and insights provide a roadmap for creating a more inclusive, supportive, and ultimately successful workplace. Tune in now!Show Notes(00:00) Introduction(03:49) Connecting Virtually with Technology(06:52) How Empathy Fosters Opportunity and Growth(10:47) Trusting in Your Gut and Investing in People(16:11) Identifying Overlooked Service Opportunities(16:45) Embracing Second-Chance Hiring(19:23) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesMaria Johnson

SummaryIn this episode of Service Evolution, host Jim Robinson is joined by Lori Prust for part two. Lori is the owner of SOAR Clarity, a company on a mission to help women recognize their worth, live in their strengths, and recognize their blind spots, leading to more joyful and focused lives. SOAR's vision is to foster a new trend of unconventional women, helping them cultivate self-awareness while empowering them to uplift and support others in their community.Central to Lori's coaching philosophy is the transformative power of self-awareness. She emphasizes beginning with inner reflection to understand personal motivations and stress triggers—using prevalent tools like the Enneagram framework to decode personality types and guide personal growth. Through weekly sessions, this methodology helps clients discover stress management techniques, develop emotional intelligence, and craft intentional growth plans.Throughout the episode, Lori discusses the importance of recognizing past experiences to identify personal values and themes that shape one's journey. Additionally, she shares compelling success stories, illustrating how clients have navigated workplace stresses to achieve significant life changes. Faith and service are integral to Lori's approach, incorporating faith-based elements for those interested. This holistic and personal approach in coaching not only aims to build confident leaders but also cultivates a deeper sense of self-worth and emotional balance.Show Notes(00:00) Introduction(04:21) Understanding How the Enneagram Aids Personal Growth(07:23) Focusing on Self-Improvement to Achieve Growth(11:19) How Personality Enhances Leadership Strengths(17:20) The Introspection and Structure of Lori's Program(21:46) Helping Individuals Recognize and Manage Stress(24:14) About Mentoring and Financial Peace Courses(26:59) Exploring Personal Growth(28:20) Closing ThoughtsLinksJim Robinson CGP Maintenance and Construction ServicesLori PrustSOAR Clarity

Mike Petrusky reflects on the past year and the lessons learned hosting the show, speaking with industry thought-leaders, and exploring new technologies in the world of work and the workplace. He shares an update on plans for the New Year while giving a summary of a recent speech where he was asked to inspire a team of facility management professionals. Mike encourages his listeners to continuously evaluate and be open to new ideas, technologies, and skills while embracing change as an opportunity rather than a threat. The power and paradox of technology, the importance of inspiring leadership and understanding human behavior are essential when trying to build a culture of collaboration and innovation. So, tune in to get the encouragement you need to be a workplace innovator in your organization in 2025 and beyond! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/  

SummaryIn this episode of Service Evolution, host Jim Robinson is joined by Lori Prust, owner and coach at SOAR Clarity, a company on a mission to help women recognize their worth, live in their strengths, and recognize their blind spots, leading to more joyful and focused lives. SOAR's vision is to foster a new trend of unconventional women, helping them cultivate self-awareness while empowering them to uplift and support others in their community.Lori shares her personal story of feeling out of alignment in her corporate job, and credits Jim as one of the catalysts who encouraged her to explore her passion further. With his mentorship and her own introspection, Lori became a life coach certified and eventually left her secure but unsatisfying corporate career. She emphasizes the importance of recognizing and nurturing one's unique strengths and talents.Furthermore, a unique aspect of Lori's journey is her collaboration with her daughter, Anna, in building SOAR. This mother-daughter duo combines their strengths to create a synergistic team dedicated to helping others achieve personal and professional growth. They leverage tools like the Enneagram for personal development, ensuring that their clients receive tailored coaching experiences.Lori also touches on the role of faith in her journey, highlighting how her Christian beliefs guide her approach to coaching and business. She underscores the importance of serving others, whether it's through personal interactions or broader philanthropic efforts, aligning with her mission of giving back. Listen today!Show Notes(00:00) Introduction(01:52) Lori's Exit from the Corporate World(04:23) Defining Moments That Encouraged Lori to Coach(07:30) Navigating New Career Challenges(9:31) The Role of Faith in the Creation of SOAR Clarity(14:02) Lori's Daughter's Involvement in SOAR(17:57) Lessons Lori Learned in the Corporate World(23:49) Encouragement to Transition into Coaching(24:47) Closing ThoughtsLinksJim Robinson CGP Maintenance and ConstructionLori PrustSOAR Clarity

Today host Ross Green, Head of Business Development & Commercial Management at C&W Services, sits down with Shanil Patel, the Senior Director at Cushman & Wakefield, and Charles Ng, the Vice President of Innovation and Technology at Primech A&P. Together they explore the commercial aspects of facility management (FM), focusing on the balance between manpower and technology. The discussion covers training, managing costs and client expectations, highlighting post-COVID challenges, government regulations, and the shift towards outcome-based contracts. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson explores the dynamic world of facility management, emphasizing the significant role technology has played in transforming the industry. Jim shares his journey in the space, highlighting how the shift from manually handwritten work orders to more sophisticated AI-driven processes has revolutionized efficiency and client satisfaction.One notable point Jim makes is the need for facility managers to embrace technological changes rather than shunning them. AI, despite its current verbosity and occasional ambiguity, has the potential to enhance operational efficiency. For instance, AI is already being used to generate detailed analytics on equipment life, driving behaviors, and safety measures, which leads to improved performance and cost savings.Additionally, Jim underscores the importance of continuous learning and adaptation. He shares an inspiring anecdote about Dan Cathy from Chick-fil-A, who would learn a new app daily to stay technologically current. This approach not only helped Cathy stay ahead but also ensured that his team benefited from the latest technological advancements.In conclusion, Jim's message is clear: facility managers must stay engaged, embrace technology, and continuously adapt to remain competitive. The transition might be challenging, but the long-term benefits, including increased efficiency and staying ahead of client demands, make it worthwhile. Tune in today!Show Notes(00:00) Introduction(04:00) How Technology Has Shifted Client Expectations(13:05) How AI Improved Safety and Optimized Workdays(14:05) The Quickly Evolving Nature of Technology(17:13) Learning New Technology RegularlyLinksJim Robinson CGP Maintenance and Construction

One of the highlights of 2024 was creating a full video podcast with Kay Sargent of HOK, Geoff Snavely of MilliCare, and Sarah Sims, CWP of Earthjustice to celebrate our 300th episode! Recorded and filmed at the HOK offices in Washington, DC, the panel discusses the evolution of the FM industry, changing cultures and the need for flexibility, all while emphasizing the opportunity listeners have to ensure the sustainability of work and the wellbeing of employees. Revisit this milestone with me! Watch the full video on YouTube: https://youtu.be/TTK92bzCKjg?si=8w4luE6Qub5heChp Connect with Kay on LinkedIn: https://www.linkedin.com/in/kay-sargent-53b2431/ Connect with Sarah on LinkedIn: https://www.linkedin.com/in/sarah-sims-101/ Connect with Geoff on LinkedIn: https://www.linkedin.com/in/geoffsnavelymillicare/ Discover free resources and explore past interviews at: https://www.workplaceinnovator.com/ Learn more about Eptura™: https://eptura.com/

Olivia Drummond is Marketing Operations Manager at Cascade Energy where she is passionate about providing effective decarbonization solutions with an emphasis on energy efficiency and electrification in today's facilities. Mike Petrusky asks Olivia how operational and maintenance strategies can be used to reduce energy, save costs and contribute to corporate sustainability goals. Many businesses struggle to collect, aggregate, and properly utilize data, which is crucial for setting a baseline and creating a roadmap for their decarbonization goals. Olivia says that facility managers don't have to find these solutions alone but instead they should seek to engage with partners and resources available to help them succeed. Mike and Olivia cast a vision for the future of caring for the built environment while they encourage you to be an Asset Champion in your organization! Connect with Olivia on LinkedIn: https://www.linkedin.com/in/oliviadrummond/ Learn more about Cascade Energy: https://cascadeenergy.com/for-corporations/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Learn more about Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Today Garry Cooper, CEO and Co-Founder of Rheaply sits down with Dean Stanberry, the immediate past chair of IFMA's Global Board of Directors, to discuss the concept and implementation of a circular economy in facility management. They emphasize the importance of knowing and managing inventories to enable circular practices, the role of technology and data, and practical steps for organizations to begin their journey toward more sustainable operations.Resources from the episode:RheaplyCircular FM: The Role of the Circular Economy in Facility Management Research Report Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

SummaryIn this episode of Service Evolution, host Jim Robinson explores the importance of authenticity and integrity in leadership, particularly in the context of hiring and team development. Jim emphasizes selecting team members who not only excel in their roles but also embody genuine service and a commitment to helping others. Additionally, he underscores his leadership style as autonomous, believing that micromanagement stifles creativity and growth. Clarity in expectations, Key Result Areas (KRAs), and Key Performance Indicators (KPIs) are paramount for fostering an environment where team members can thrive and innovate independently.Jim also discusses the cultivation of leadership skills within the team, pointing out that not everyone aspires to climb the corporate ladder; instead, some aim to excel within their current roles. He stresses the importance of mentorship and targeted training, including the application of Maslow's hierarchy of needs and spiral dynamics theory, to foster deep connections and drive personal and professional growth.Furthermore, authenticity is a recurring theme in Jim's strategy for building and maintaining relationships. He champions bringing one's ego and true self to the table to create genuine connections, which he believes are key to successful business relationships. Authentic leaders, he argues, are often philanthropic and visionary, looking beyond immediate results to long-term impacts. The episode concludes with Jim noting the current societal challenge of high demands and low delivery, advocating for aspiring leaders to focus on making their teams the best they can be through inspiration and support.Show Notes(00:00) Introduction(05:16) Philanthropy's Role in Leadership(08:28) Authenticity When Building Client Relationships(11:30) How Compassion Positively Impacts Lives(15:55) Aspiring Leaders Inspire Improvement(17:23) Empowering Others to Elevate EveryoneLinksJim Robinson CGP Maintenance and Construction

In this episode of The Profitable Cleaner Podcast, we bring you exclusive insights from top facility managers on what it takes to win and maintain big contracts in the cleaning industry. Recorded live at the Cleaning Prophets 3.0 event, this special Insight Panel features industry leaders Matt McMullen, Alicia Harper, Marcelo Assaba, and Karen Macwaters. These experts dive deep into vendor management, sustainability, and technology—key topics that every cleaning business owner needs to understand to scale effectively.

In today's episode, host Tom Ryckaert, a Board member for the IFMA Belgium Chapter, and Erik Jaspers, an IFMA Fellow and Board member of IFMA EMEA, discuss the impact of artificial intelligence on facility management. They highlight AI's role in improving data quality, the challenges of integrating AI in FM, and the differences between AI in business-to-consumer and business-to-business contexts. They also explore how AI can enhance smart buildings and the potential effects of AI on FM job roles. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org

Did you miss our session at IFMA's World Workplace 2024 in San Antonio, TX? We discussed “Radical Change in Facility Management: Lean In or Be Left Behind” and prepared the audience for the new frontier of the built environment. We must all be leaders who are not afraid to upskill, leverage tech, and “be comfortable being uncomfortable”. As we navigate through an uncertain future, remember to enjoy the ride and be a Workplace Innovator! Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Allecia Mcdonald is a Facilities Senior Manager at Cushman & Wakefield and current President of the IFMA Minneapolis/St. Paul Chapter where she volunteers because of her “love for all things related to buildings”. Mike Petrusky asks Allecia about her career journey in facilities management, the impact of the IFMA community, the future of the workplace, and the role of FM in environmental sustainability. They explore the challenge of engaging young professionals in the FM community today and the need to demonstrate a high value vision to attract them. Allecia shares her passion for sustainability and the urgency to reduce greenhouse gas emissions and discusses the role of the FM world in this, plus Mike asks about the challenges we face in a post-Covid workplace. Mike and Allecia share a love of the IFMA community and are optimistic about the future of the profession as they give you the inspiration needed to be a workplace innovator in your organization! Connect with Allecia on LinkedIn: https://www.linkedin.com/in/allecia-mcdonald-934492112/ Learn more about IFMA: https://www.ifma.org/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/  

Bianca Angelico is Director and “Chief DayMaker” at On Verve, an innovative guest services company, where she is passionate about leading her team and creating thriving workplaces. Mike Petrusky asks Bianca about her background in the facility management industry, current philosophy when caring for people in the workplace, and why one size does not fit all when it comes to end-user experiences. They explore how communication is essential in creating a great guest experience and discuss the power of technology for enhancing the employee experience. Mike and Bianca agree that effective change management requires understanding human behavior and creating strategies that suit different personas and they offer ideas for creating fun moments in the workplace and encourage you to be a workplace innovator in your organization! Connect with Bianca on LinkedIn: https://www.linkedin.com/in/biancaangelico/ Learn more about On Verve: https://www.on-verve.co.uk/ Check out the “On My Way To Work” video series: https://www.youtube.com/playlist?list=PLSkmmkVFvM4E39sM-pNaGhLoG0dkM947o Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/