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Elevator Pitches, Company Presentations & Financial Results from Publicly Listed European Companies
Solutiance AG Elevator Pitch PresentationIn this Elevator Pitch on seat11a, Jonas Enderlein, CEO of Solutiance AG, explains how the company combines technology and physical services to digitalise facility management for owners and operators of real estate portfolios.Digitalising Traditional Facility ManagementSolutiance addresses a structural weakness in traditional facility management: services and software are typically separated. Conventional service providers perform the required work on site, but analogue processes can result in inefficient workflows, inconsistent service quality and insufficient data. Standalone software can provide a better technological foundation, but requires implementation, training and upfront investment while still depending on users to maintain complete and accurate information.Smartsourcing Model and Facility Scanner PlatformSolutiance combines these two worlds through its Smartsourcing model. Its own employees and external service providers work within digital processes supported by Solutiance's technology and, increasingly, artificial intelligence. At the centre is the company's Facility Scanner platform, which coordinates workflows and captures the information generated during service delivery.Digital Twin Technology for Real Estate PortfoliosAs work is performed, Solutiance creates a digital twin of the building for the relevant trade. Property owners therefore receive both the physical service and a continuously developing digital data foundation. This allows customers to monitor service delivery, access asset information and make decisions based on portfolio data rather than relying primarily on manual reporting or incomplete information.Recurring Revenue and Subscription-Based ServicesThe commercial model combines an initial onboarding fee for creating the digital twin with subsequent subscription-based services. According to management, this means that the majority of Solutiance's revenue is either recurring or returning. Every service performed also leaves a digital trace within Facility Scanner, potentially strengthening the data foundation and customer relationship over time.Scalable Technology Platform and Artificial IntelligenceThe model is designed to be highly scalable. As Solutiance adds services, it can use the existing technology infrastructure, digital processes, property data and service network across a broader part of the customer's building portfolio. AI provides another potential efficiency lever as more workflows become automated or digitally supported.Long-Term Vision for Full-Service Property CoverageThe company's longer-term vision is particularly important to the equity story: Solutiance intends to continuously expand its service portfolio until it can provide full-service property coverage, effectively enabling customers to operate complete buildings through Solutiance's technology and service ecosystem.▶️ Other videos:Elevator Pitch: https://seat11a.com/investor-relations-elevator-pitch/Company Presentation: https://seat11a.com/investor-relations-company-presentation/Deep Dive Presentation: https://seat11a.com/investor-relations-deep-dive/Financial Results Presentation: https://seat11a.com/investor-relations-financial-results/ESG Presentation: https://seat11a.com/investor-relations-esg/T&CThis publication is for informational purposes only and does not constitute investment advice. By using seat11a.com, you agree to our terms and conditions outlined on www.seat11a.com/legal and www.seat11a.com/imprint.
Facility management is no longer just about tactical maintenance. It is about driving business performance, shaping company culture, and creating strategic value at the C-suite level. In today's episode, host Edward Wagoner is joined by WE leadership team members Tim Allen, Martin Ruppe and Kati Barklund to break down what makes the Workplace Evolutionaries community essential for anyone touching the built environment. Together, they detail the many ways to engage with the community, including: Local WE Hubs: How regional communities of practice tailor global workplace strategy to local markets and foster peer networking. Monthly WEbinars: Gaining a competitive edge through 60-minute virtual sessions featuring global corporate speakers and real-world ROI case studies. World Workplace & Key Events: What to expect at major annual gatherings, masterclasses and interactive sessions. Educational Programs & Hot Topics: Diving into professional development pathways, change management, AI integration, circularity/sustainability and cross-disciplinary liaisons across HR, IT, FM and academia. Whether you are a seasoned workplace strategist or new to the field, discover how joining the WE community can help you bridge research and practice while expanding your career horizons. Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Most healthcare organizations know specialty care matters. Almost none of them are actually using it at the level their patients need.In this episode of The Disrupted Podcast, Jamie Preston sits down with Scott Middleton — Founder and Chief Disruption Officer of Your Health — for an unfiltered look at one of the most critical gaps in care delivery: specialty services. Your Health currently routes about 10% of its patient appointments through specialty providers. The national average is 20%. Scott makes the case — with real stories from nursing homes, lawsuits, and the road across South Georgia — that closing that gap isn't just a clinical priority, it's a survival strategy.What you'll hear in this episode:Why a 400-pound patient in a nursing home had never been offered a GLP-1 for weight loss — and what that reveals about how providers think about specialtyThe exact communication chain (DPH → EDCS → Care Manager → Provider) and precisely where it breaks downHow 80% of Your Health patients have behavioral health needs while psych providers sit with open schedules — and how to fix that paradoxWhy texts and emails don't cut it in care coordination — and why voice-to-voice is the only real standardThe lawsuit that should have been prevented with a single chest x-ray, and what it means for provider accountability going forwardWhy Scott banned the word "no" inside Your Health — and the mindset shift that comes with replacing itSpecialty is what separates Your Health from every other provider in the market. If you're a DPH, a care manager, or a provider inside this system — this episode is for you. If you're a healthcare leader watching specialty care fall through the cracks anywhere, it might be for you too. www.YourHealth.Org
„Moment of Truth“: Wie aus Hygieneprodukten und IoT datenbasierte Kreislauf-Services werden Christian Schlicht und Patrick Jauch beleuchten den Waschraum als Schlüsselstelle im Gebäudebetrieb. Sie zeigen auf, wie zirkuläre Servicemodelle und IoT-Sensoren für mehr Nachhaltigkeit, Effizienz und bedarfsgerechte Reinigung sorgen. Darum geht's in der Folge: 00:00:00 – Intro & Vorstellung: Patrick Jauch & CWS Hygiene Deutschland 00:02:38 – Der Waschraum als „Moment of Truth“ im Gebäudebetrieb 00:08:56 – Echte Partnerschaften im FM: Verträge, SLAs & Vertrauen 00:14:04 – Zirkularität im Waschraum: Vom Produkt zum Servicemodell 00:25:35 – Produkt-Check: Stoffhandtuchrolle, Eco-Black & Toilettenpapierschaum 00:30:03 – IoT & Smart Cleaning: Datenbasierte Effizienz in der Reinigung Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.
Michael Geary, CAE is President & CEO of IFMA where he is passionate about serving the 25,000+ members of the world's largest and most widely recognized international association for facility management professionals. Mike Petrusky asks Michael about his time so far leading IFMA's global community which spans every continent, offering facility managers broad opportunities for professional networking, collaboration, and exposure to different cultural perspectives. They share excitement and anticipation for IFMA's World Workplace 2026 which promises to deliver great content, networking, recognition, and fun, including a keynote by BJ Novak from "The Office" and is taking place November 18-20 in Anaheim, California. Michael shares the "it takes a village" concept that is central to IFMA's philosophy of collaboration, shared knowledge, and collective problem-solving which are all necessary to drive both the profession and the organization's future strategy. Innovation in facility management may include technological advances, but it also often involves embracing incremental change and being open to new ideas and solutions, so Mike and Michael offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Michael on LinkedIn: https://www.linkedin.com/in/michaelvgeary/ Explore IFMA's Advocacy Forum: https://advocacyforum.ifma.org/ Register for IFMA's World Workplace: https://worldworkplace.ifma.org/ Learn more about IFMA: https://www.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
What does it take to transform aging buildings into resilient, high-performing spaces? Recorded at IFMA's World Workplace Asia-Pacific, this panel brings together Samuel Ma, Head of Account Management at JLL, Andrew Macpherson, Executive Director, Head of Asset Development at JLL, and Caitlin Shem, Head of Sustainability Consulting at JLL, to discuss the future of urban regeneration. They explore why retrofitting existing buildings is often more sustainable than rebuilding, how facility managers can play a larger strategic role in asset enhancement, and why predictive maintenance, AI and better operational data are changing how buildings are managed. The conversation also examines the growing importance of resilience, biodiversity and government policy in shaping the next generation of cities. Timestamps: 0:00 - The three pillars shaping future cities 1:35 - Why aging buildings need a new approach 4:55 - Why retrofitting beats rebuilding 6:20 - Decarbonization, resilience and biodiversity explained 8:10 - Bringing nature back into cities 9:00 - What One Bangkok gets right 9:40 - Why older buildings are losing tenants 10:15 - World Workplace 2026 11:00 - Why facility managers are essential to urban renewal 11:45 - The rise of the "urban steward" 12:20 - Moving from reactive to predictive maintenance 13:00 - How better data drives better investments 14:15 - Why AI is making predictive maintenance a reality 15:10 - "Now is the age of predictive maintenance" 15:35 - What governments can do to accelerate urban renewal 16:20 - Public-private partnerships for better cities 17:45 - How policy is changing sustainable buildings 18:30 - Why building performance matters more than ever 19:50 - The growing link between sustainability and property value 21:00 - Why collaboration will shape the future of cities Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Vom Betreiber zum Transformation Enabler: Wie SAP Corporate Real Estate neu denkt Wie führt man eine gewachsene Corporate-Real-Estate-Organisation in die nächste Phase, ohne ihre Stärken zu verlieren? Kai Drinda spricht über seinen Führungswechsel bei SAP, den Einsatz von KI und Technologie, die Nachhaltigkeitsziele der Organisation und darüber, warum erfolgreiche Transformation vor allem an klaren Verantwortlichkeiten, guten Teams und konsequenter Umsetzung hängt. Darum geht's in der Folge: 00:00 – Führung und Transformation bei SAP 06:13 – Führungswechsel: Bewährtes bewahren, Neues entwickeln 11:26 – Die Zukunft von Corporate Real Estate: Sustainability, KI & Workplace 26:52 – Operational Excellence: Warum Strategien an Organisationen scheitern 34:02 – Workplace & Daten: Was macht einen guten Arbeitsplatz aus? Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Corporate Real Estate at SAP: Kai Drinda on Leadership, AI and Sustainability How do you lead an established Corporate Real Estate organization into its next chapter without losing what already works? Kai Drinda talks about his transition into his role at SAP, the use of AI and technology, the company's sustainability goals, and why successful transformation ultimately depends on clear responsibilities, strong teams and effective execution. Chapter Markers 00:00 – Leadership and transformation at SAP 06:13 – Leadership transition: Preserving what works, developing what's next 11:26 – The future of Corporate Real Estate: Sustainability, AI & Workplace 26:52 – Operational Excellence: Why strategies fail at the organizational level 34:02 – Workplace & data: What makes a good workplace? ________________________________________________________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company.
Cześć, dzień dobry!W najnowszym odcinku podcastu „BSS bez tajemnic” rozmawiam z Agnieszką Jagiełką, Chief Commercial Officer Poland & Baltics w firmie ISS, o tym, jak naprawdę wyglądają współczesne biura i czego oczekują od nich pracownicy.Nasza rozmowa opiera się na najnowszym raporcie ISS – „Facility Management Outlook: The Workplace Performance Gap Financial and Professional Services”. Wspólnie przyglądamy się temu, dlaczego tradycyjny open space odchodzi do lamusa i jak nowoczesny Facility Management zmienia się w strategiczne zarządzanie doświadczeniem pracownika (Employee Experience).W tym odcinku znajdziecie odpowiedzi na pytania:· Dlaczego lojalność pracowników buduje się wokół społeczności, a nie abstrakcyjnego bytu organizacji.· Jak zróżnicowane potrzeby – od neuroróżnorodności po etapy życia i regionalizację wpływają na projektowanie biur.· Jaką rolę odgrywają nowoczesne technologie, automatyzacja oraz IoT w optymalizacji kosztów i zarządzaniu przestrzenią.· Dlaczego wielkie imprezy integracyjne ustępują miejsca mniejszym, ukierunkowanym społecznościowo inicjatywom.· Czy roboty i automatyczne recepcje całkowicie wyprą człowieka, czy jednak nadal potrzebujemy żywego „dzień dobry”?Zapraszam! Linki:Raport ISS: https://www.pl.issworld.com/zintegrowane-uslugi-fm-sektor-finansowyISS w Internecie - https://www.issworld.com/Agnieszka Jagiełka na Linkedin - https://www.linkedin.com/in/agnieszka-jagielka/ **************************** Nazywam się Wiktor Doktór i na co dzień prowadzę Klub Pro Progressio https://proprogressio.com/pl/dzialalnosc/klub-pro-progressio/1 – to społeczność wielu firm prywatnych i organizacji sektora publicznego, którym zależy na rozwoju relacji biznesowych w modelu B2B. W podcaście BSS bez tajemnic poza odcinkami solowymi, zamieszczam rozmowy z ekspertami i specjalistami z różnych dziedzin przedsiębiorczości.Zapraszam do odwiedzin moich kanałów na:YouTube - https://www.youtube.com/@wiktordoktor Facebook - https://www.facebook.com/wiktor.doktor LinkedIn - https://www.linkedin.com/in/wiktordoktor/ Moja strona internetowa - https://wiktordoktor.pl/ Możesz też do mnie napisać. Mój adres email to - kontakt(@)wiktordoktor.pl **************************** Patronami Podcastu “BSS bez tajemnic” są: Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-hillway-training/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/ Damian Ruciński - https://www.linkedin.com/in/damian-rucinski/ Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/ Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/ Igor Tkach - https://www.linkedin.com/in/igortkach/ Damian Wróblewski - https://www.linkedin.com/in/damianwroblewski/ Paweł Łopatka - https://www.linkedin.com/in/pawellopatka/ Wiktor Doktór Jr. - https://www.linkedin.com/in/wiktor-dokt%C3%B3r-jr-916297188/Agata Stolarz - https://www.linkedin.com/in/agata-stolarz/Hubert Antczak - https://www.linkedin.com/in/hubert-antczak/ Wspaniali ludzie, dzięki którym pojawiają się kolejne odcinki tego podcastu. Ty też możesz wesprzeć rozwój podcastu na: Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Buy me a coffee - https://www.buymeacoffee.com/wiktordoktor Buycoffee.to - https://buycoffee.to/wiktordoktorBecome a supporter of this podcast: https://www.spreaker.com/podcast/bss-bez-tajemnic--4069078/support.
Anthony Lucca is a young professional based in New York City with a passion for workplace operations, facility management, project management, and enhancing the employee Experience. Mike Petrusky asks Anthony about his aspiring career journey in the world of the workplace and they explore why building and fostering genuine relationships and professional networks is essential in facility management. Anthony says that his professional growth often involves learning from the experiences of others and that is why he is constantly seeking mentorship and has plans to get involved in communities such as IFMA. The workplace is fundamentally about people, and FM leaders are responsible for creating environments where employees feel connected, valued, and engaged in the age of hybrid and remote work. While individual innovation and adaptability are necessary for success in the future workplace, leaders look to the hospitality and service industries to provide valuable lessons when creating great cultures, so join Mike and Anthony as they offer the inspiration needed to be a Workplace Innovator in your organization! Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonylucca/ Learn more about IFMA: https://www.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Wie Facility Management mit Storytelling, Haltung und KI von der Unsichtbarkeit zur Relevanz kommt Katharina Aguilar zeigt, warum Facility Management und Corporate Real Estate Management ihre Bedeutung stärker über Storytelling, Positionierung und ein klares „Why“ vermitteln müssen. Im Podcast mit Christian geht es außerdem um emotionale Gebäude, Physical AI, Daten, KI und die Frage, wie FM selbstbewusster auftreten und seine Leistungen sichtbar machen kann. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company. 03:21 Das Imageproblem von Facility Management 08:21 Von der Unsichtbarkeit zur Systemrelevanz 10:23 Das „Why“: Wofür steht Facility Management? 14:21 Was FM von Apple über Storytelling lernen kann 16:51 Wenn Gebäude mit Menschen interagieren 22:14 Emotion, Spiel und Erlebnis in Räumen 25:56 Gebäude als physisches Markenversprechen 29:39 KI, Daten und die Menschen hinter den Gebäuden 34:05 Fünf Schritte zu einem neuen FM-Image
Martin Ruppe MBA, MCR, SFP is the Executive Director for IFMA's Workplace Evolutionaries community where he is passionate about transforming facilities and workplaces through strategic consulting, digital innovation, and data-driven solutions. Mike Petrusky asks Martin why he believes innovation in FM is not about using the latest tools, but about identifying organizational gaps and aligning technology choices with strategic objectives. Having a clear strategy and understanding the 'why' behind workplace transformation is essential, so Martin encourages workplace leaders to focus on their strategic vision and adaptability, while maintaining a human-centric approach. This episode explores the importance of change management and communication as AI and digital solutions are increasingly disrupting the FM industry. Building a strong professional network and participating in communities like IFMA brings long-term benefits for workplace professionals, so Mike and Martin offer the encouragement and inspiration you will need to be a Workplace Innovator in your organization! Connect with Martin on LinkedIn: https://www.linkedin.com/in/martinruppe/ Learn more about Ruppe Consulting: https://www.ruppe.cc/ Explore the Workplace Evolutionaries at IFMA: https://we.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Host Wayne Whitzell, Senior VP Strategic Accounts, SOLID Surface Care and First Vice Chair on IFMA's Global Executive Board welcomes Grant Sommerfeld, president of IFMA's FM Consultants Council and founder of Executive FM, for a conversation about the challenges facing facility managers today. Drawing on his experience leading FM transformations across healthcare, municipal government and higher education, Grant shares why many organizations remain trapped in reactive operating models and what leaders can do to break the cycle. The discussion explores the importance of data driven decision making, the communication gap between FM teams and executive leadership, and why facility managers need a stronger voice before major organizational decisions are made. Grant also explains how consultants can help organizations build internal capabilities, improve stakeholder communication and create more sustainable operating models that don't rely on individual heroics to succeed. Resources: Connet with Grant on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Wie Resilienz den Gebäudebetrieb verändert – und warum Facility Management jetzt strategischer werden muss Das KRITIS-Dachgesetz macht Resilienz zu einer zentralen Aufgabe für Betreiber und Facility Manager. Bernd Lausch, Leiter Gebäudetechnik Deutschland & Prokurist der Dussmann Service Deutschland GmbH, spricht über Betreiberverantwortung, Digitalisierung, KI und die Frage, wie FM-Dienstleister zu echten Resilienzpartnern ihrer Kunden werden. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. _________________________________________________ Die BLACK BOX auf der BAU 2027 ist das neue Innovationsformat der Messe München und DIGITALWERK – mit Livedemos, Diskussionen, Networking und digitalem Content. Das geht nur mit Unternehmen, die ihre Innovationen nicht nur ausstellen, sondern sichtbar machen. Mehr Infos und gibt's unter https://www.digitalwerk.io/dw-events/blackbox oder per Mail an esther@digitalwerk.io! _________________________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company. 02:55 Resilienz im Gebäudebetrieb: Wo stehen Unternehmen heute? 04:20 KRITIS-Dachgesetz und neue Anforderungen 08:15 Betreiberverantwortung und die Rolle des Facility Managements 11:35 Warum Verträge und Partnerschaften neu gedacht werden müssen 16:15 Dokumentation als Grundlage für Resilienz 20:00 Wirkprinzipprüfung und föderale Herausforderungen 24:45 Digitalisierung und KI im Gebäudebetrieb 30:10 Fachkräftemangel und Weiterbildung 33:20 Neue Ausbildung für das Gebäudemanagement 36:40 So bleiben Verantwortliche bei Gesetzen und Normen auf dem neuesten Stand 38:30 Fazit und wichtigste Erkenntnisse
Artificial intelligence is accelerating change across every industry, but simply adding AI to existing processes won't deliver lasting results. Recorded live at World Workplace Europe, Erik Jaspers is joined by Peter Hinssen and Mikis Waschl to explore how AI is reshaping facility management, why digital transformation was only the beginning, and what organizations must do to build stronger data foundations, embrace digital twins and rethink how value is delivered. They also discuss the economics of AI, Europe's role in the future of technology and why today's leaders must prepare for a world that is never normal. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps 00:00 Introduction 01:45 Meet The Guests 03:39 Digital Was Just Start 05:36 AI Goes Geopolitical 07:52 FM Outcomes And Twins 11:02 Data Foundations Matter 12:15 CarPlay For Buildings 16:12 Construction Productivity Gap 17:39 AI Economics And Pricing 22:26 Stop Pilot Snacking 23:49 Europe Digital Autonomy 26:07 Wrap Up And Outro Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In this episode of Connected FM, host Dean Stanberry, former Chair on IFMA's Global Board of Directors, welcomes Gabe Phillips, CEO of Catalyst Power, for a practical conversation about energy management in an increasingly disrupted market. Gabe explains how facility managers can move beyond treating energy as a fixed operating expense and instead take a more strategic approach to procurement, efficiency and resilience planning. The discussion covers energy contracts, market volatility, demand management, on-site generation and how organizations can evaluate opportunities such as solar, combined heat and power and battery storage. The conversation also highlights the importance of understanding energy baselines, gathering operational data and conducting energy audits before making major investments. Gabe shares why facility managers should focus on building a strong data foundation, leveraging expert advice and carefully evaluating the financial realities behind emerging energy technologies. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps: 0:00 Introduction 3:01 Meet Gabe Phillips and Catalyst Power 5:17 The Biggest Sources of Avoidable Energy Costs 7:23 Why Energy Procurement Strategy Matters 9:00 Resilience Planning and Backup Power Decisions 11:20 What Drives Energy Investments: Cost, Stability or Sustainability? 12:25 Sponsor Message: SiteMap by GPRS 13:03 Evaluating Solar, CHP and Other Energy Technologies 15:26 Why Energy Baselines and Audits Come First 18:00 New Energy Technologies Facility Managers Should Watch 18:42 The Reality of Demand Response Programs 19:53 How Better Data Is Transforming Energy Management 21:27 Are Battery Storage Systems Worth It? 22:36 Why Data Is the Foundation of Energy Strategy 24:02 Closing Thoughts and Outro Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Warum Facility Management trotz schwacher Konjunktur vor einem neuen Wachstumsschub steht. Der deutsche FM-Markt wächst weiter, allerdings mit anderen Treibern als in den vergangenen Jahren. Jörg Hossenfelder erklärt im Podcast mit Christian, warum Regulierung, Digitalisierung und Resilienz Facility Management zum strategischen Partner für Unternehmen machen. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Werberpartner dieser Folge ist P&N Kanaltechnik. Das Unternehmen saniert Abwasser-Fallstränge mit einer innovativen Spray-Coating-Methode – schnell, kostengünstig und ohne das aufwändige Aufstemmen von Wänden oder Fliesen. Mehr Informationen zur Technologie und den Einsatzmöglichkeiten gibt es unter www.pundn-kanaltechnik.de. ____________________________________ ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company. 02:30 Die neue Lünendonk-Liste und die aktuelle Marktentwicklung 08:15 Warum Regulierung zum Wachstumstreiber wird 13:15 Zukunft des FM-Marktes bis 2030 17:20 Ausschreibungen, Partnerschaften und neue Anforderungen 23:25 Die Top 25 des deutschen Facility-Management-Marktes 28:30 Fachkräftemangel, Produktivität und Digitalisierung 33:50 KRITIS-Dachgesetz und die neue Rolle des Facility Managements 36:20 Warum viele Digitalisierungsprojekte noch scheitern 40:00 KI, NotebookLM und persönliche Informationsquellen 42:40 Fazit und wichtigste Learnings
In this episode of Connected FM, host Wayne Whitzell, Senior VP Strategic Accounts, SOLID Surface Care and Second Vice Chair on IFMA's Global Executive Board, welcomes Justin Hitt, Sr. Manager - Corporate Advisory & Solutions at Lincoln Property Company, for a wide-ranging conversation on facility management strategy, service delivery and the future of work. Justin discusses his experience leading IFMA's Museums and Cultural Institutions Council, the relationship between operations and sales, the importance of transparency in outsourcing partnerships, and how data can help facility managers communicate more effectively with leadership. Wayne and Justin also examine the growing role of AI, productivity tools and digital workflows in helping FM teams work more efficiently while maintaining a people-first approach to service delivery. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps: 00:00 Introduction 02:28 Museum Council Roadshow 06:53 Assessing Clients And Culture Fit 12:50 Dashboards that Speak to the CFO 17:00 AI As Productivity Clones 20:26 How Providers Really Profit 26:33 Sales Ops Alignment Handoff 29:52 Wrap Up Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Flintco has been building Arkansas since 1951, and we took Flintco Talks on the road to Bentonville to celebrate 75 years of construction. We sat down with Scott Eccleston, President of Campus Planning and Facility Management for Art and Wellness Enterprises, Alice Walton's Bentonville-based cultural and wellness organization, and Flintco Construction Director Jesse Evans and Vice President Patrick Horrath, both based in Northwest Arkansas. You'll hear Scott's behind-the-scenes stories of a four-hour job interview with Alice Walton, crews working through the night to beat a museum opening, and an architect visibly moved by what the team built.The conversation covers a lot of ground. Scott shares how a walk through the woods with his three boys on what would become the site of Crystal Bridges and a late-night phone call from world-renowned architect Moshe Safdie set the course for the second half of his career. Jesse and Patrick relive some of the challenges they overcame delivering Phase II of Crystal Bridges on a site straddling a floodway, with controlled blasting within 80 feet of priceless artwork and a meticulous architect watching every pour of exposed concrete.They also talk about what's next. Art and Wellness Enterprises is developing a healthcare campus in Bentonville with a vision that has grown well beyond its original scope, and Flintco is building it. Scott makes the case for why a project of this magnitude and complexity requires a construction manager that delivers like a partner.If you attended the recent grand reopening of Crystal Bridges or are curious about the people and partnerships behind Bentonville's most ambitious projects, this episode of Flintco Talks is for you.
In dieser Episode von „Bauherr werden“ dreht sich alles um BIM – Building Information Modeling – und dessen entscheidende Rolle im Bauwesen sowie im Facility Management. Maxim Winkler spricht mit Experten über die Herausforderungen und Vorteile digitaler Planung, die Implementierung von BIM-Software wie Dalux, innovative Lösungen im Bauprojektmanagement und die Integration von Künstlicher Intelligenz im Bauprozess. Erfahre, warum Deutschland im internationalen Vergleich bei BIM noch Nachholbedarf hat und wie digitale Tools die Zukunft der Bau- und Immobilienbranche prägen werden. Diese Folge liefert praxisnahe Einblicke, wie moderne Digitalisierung, BIM-Viewer, Construction-Management-Plattformen und smarte Prozesse das Planen, Bauen und Betreiben revolutionieren – perfekt für Bauherren, Architekten, Ingenieure und alle, die smarter bauen wollen!
Deutschland braucht mehr Wohnraum – doch trotz politischer Ziele und großer Nachfrage werden immer weniger Wohnungen gebaut. Welche Rolle spielen Bezirke bei der Schaffung neuen Wohnraums? Und wie lassen sich Neubau, soziale Infrastruktur und bezahlbare Mieten miteinander verbinden? In dieser Folge sprechen Michél-Philipp Maruhn und Kruno Crepulja mit Ephraim Gothe, Bezirksstadtrat für Stadtentwicklung und Facility Management in Berlin-Mitte. Gemeinsam werfen sie einen Blick hinter die Kulissen kommunaler Stadtentwicklung und diskutieren, warum Planungsprozesse häufig mehr Zeit beanspruchen als das eigentliche Bauen. Alle sechs Folgen gibts ab jetzt auf Spotify unter https://www.digitalwerk.io/podcast/die-wohnraumfrage und überall, wo es Podcasts gibt. 02:39 – Wohnraummangel in Berlin Mitte 04:19 – Neubau als Schlüssel zur Entlastung 09:07 – Warum Planungsprozesse so lange dauern 17:57 – Airbnb, möbliertes Wohnen und Mietmarkt 20:15 – Die Rolle kommunaler Wohnungsbaugesellschaften 28:24 – Wien als Vorbild für den Wohnungsmarkt 36:18 – Bauturbo und schnellere Genehmigungen 39:35 – Serielles Bauen und neue Quartiere 50:04 – Stadtentwicklung ganzheitlich denken
Melissa Van Hagan, CFM, IFMA Fellow is Director, Facilities & Corporate Real Estate at Hill Physicians Medical Group where she is passionate about collaborating to ensure that relevant stakeholders are kept appraised of progress and challenges while delivering appropriate level of detail for each audience. Mike Petrusky asks Melissa why she believes that building strong industry relationships and community through IFMA and events like World Workplace is essential for personal and professional growth in facility management. They explore how hybrid and remote work have dramatically reshaped the modern workplace, requiring adaptive approaches to space management and employee needs, acknowledging that change management depends on both leadership vision and the willingness of employees to embrace new ways of working. FM professionals must stay open-minded, strategic, and passionate, so Mike and Melissa share the encouragement and inspiration needed to be a Workplace Innovator in your organization! Connect with Melisaa on LinkedIn: https://www.linkedin.com/in/melissa-van-hagan-cfm-ifma-fellow-b2220314/ Learn more about IFMA: https://www.ifma.org/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Wie Reinigungsroboter den Sprung vom Pilotprojekt zur skalierbaren Realität im Facility Management schaffen 740 Reinigungsroboter, neun Hersteller und ein klares Ziel: Michael Lackner, Geschäftsführer von Dr. Sasse Facility Management Österreich zeigt, wie Robotik im Facility Management wirtschaftlich skaliert und warum Organisation wichtiger ist als die Technologie selbst. Mit Christian spricht er über Wirtschaftlichkeit, das neue Berufsbild des Reinigungstechnikers und die Rolle humanoider Roboter auf dem Weg zum autonomen Gebäude. Den Link zum neuen Newsletter, alle Infos & alle Folgen (auch die alten) gibts unter www.innofm.de. Diese Folge wird unterstützt von - Die Möglichmacher – Facility Management. ____________________________________ Werberpartner dieser Folge ist P&N Kanaltechnik. Das Unternehmen saniert Abwasser-Fallstränge mit einer innovativen Spray-Coating-Methode – schnell, kostengünstig und ohne das aufwändige Aufstemmen von Wänden oder Fliesen. Mehr Informationen zur Technologie und den Einsatzmöglichkeiten gibt es unter www.pundn-kanaltechnik.de. ____________________________________ ____________________________________ Der InnoFM Podcast war über viele Jahre untrennbar mit dem Namen Markus Thomzik verbunden. Mit großer Leidenschaft, tiefem Fachwissen und echter Neugier hat er Gespräche geführt, die die Facility-Management- und Immobilienbranche bewegt haben. Leider ist Markus 2025 verstorben. Sein viel zu früher Tod hinterlässt eine große Lücke – nicht nur in der Podcast-Landschaft, die er mit InnoFM geprägt hat, sondern vor allem in der Community, die er mit aufgebaut und inspiriert hat. Ab September 2025 wird der InnoFM Podcast von DIGITALWERK produziert. Mit Christian Schlicht als neuem Host gewinnt das Format eine neue Stimme – die den Geist von InnoFM bewahrt und zugleich neue Impulse setzt. Wir danken Markus für seine inspirierende Arbeit – und führen sie in seinem Sinne weiter. InnoFM ist eine Produktion von DIGITALWERK/The Accelerate Company. 03:10 Warum Dr. Sasse früh auf Reinigungsrobotik gesetzt hat 08:28 Vom Pilotprojekt zur skalierbaren Roboterflotte 12:26 Welche Flächen sich für Robotik wirklich eignen 15:27 Fleet Management: 740 Roboter effizient steuern 18:42 Wann sich Reinigungsroboter wirtschaftlich rechnen 23:39 Vom Dienstleister zum Innovationspartner 27:48 Das neue Berufsbild: Reinigungstechniker statt Reinigungskraft? 31:51 Humanoide Roboter und die Vision 2030 37:54 Tipps für Unternehmen, die mit Robotik starten wollen 40:41 So bleibt Michael Lackner technologisch am Puls der Zeit 43:05 Die wichtigsten Learnings der Folge
Host Osama Aduib from ISS Facility Services sits down with his colleagues Paul Ratkovic and Amelia Ekus to discuss the “hidden menu” of facility management. The conversation explores how invisible systems, operational decisions and hospitality-focused thinking shape the workplace experience in ways occupants may never notice directly, from HVAC and lighting to food service, cleanliness and comfort. Paul and Amelia share insights on empathy in facility management, anticipatory service, workplace innovation and how FM teams can create seamless, people-centered environments through collaboration and intentional design. They also discuss the role of technology, AI and data-driven insights in supporting proactive building operations while emphasizing that hospitality, human connection and emotional intelligence remain at the center of exceptional workplace experiences. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Resources: Re-thinking the Purpose of the Workplace Experience The Enduring Significance of Place Timestamps: 0:00 - Introduction to the “Hidden Menu” of Facility Management 2:01 - How hospitality and facility management intersect 3:10 - Defining the hidden menu in workplace experiences 4:38 - Why engineering is one of the most hospitality-driven functions 6:18 - Frictionless experiences vs. “good friction” in the workplace 8:47 - The emotional impact of HVAC, comfort and building systems 11:10 - Emotional intelligence and empathy in facility management 14:28 - Innovation, anticipation and proactive workplace experiences 16:35 - AI, data and the future of anticipatory service 18:55 - How engineering teams create invisible, seamless experiences 20:35 - Building a culture of hospitality across FM teams 22:10 - Using sensors and data to improve occupant experiences 23:40 - Predictive analytics, occupancy insights and space behavior 25:35 - Practical ways FM leaders can activate the hidden menu 27:15 - Why “placemakers” mindset matters in FM 28:20 - Final thoughts on service, visibility and human-centered experiences 30:20 - Closing remarks Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Asset Champion Podcast | Physical Asset Performance, Criticality, Reliability and Uptime
Lindsey Brackett, CHC, CHFM, CHOP, CSSBB, FASHE is Chief Empowerment Officer at Legacy FM, LLC and an influential figure in the healthcare facilities management industry where she is passionate about empowering individuals and building the next generation of FM leaders. Mike Petrusky asks Lindsey about the growth of her company and the importance of ongoing education and professional certifications for facilities professionals, highlighting ASHE's certification programs. They explore the growing role of AI in facility management and agree that AI should be used to enhance human skills but not at the expense of losing core capabilities like critical thinking and judgment. Lindsey shares about the value of authenticity and genuine human connection in professional communities encouraging listeners to invest in themselves through education, professional challenges, and personal growth for a rewarding career in facilities and asset management. Tune in as Mike and Lindsey share some practical advice and encourage you to be an Asset Champion in your organization! Connect with Lindsey on LinkedIn: https://www.linkedin.com/in/lindsey-brackett/ Learn more about Legacy FM: https://legacy-fm.com/ Find out more about ASHE certifications: https://www.ashe.org/certifications Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
In this episode of Connected FM, host Dean Stanberry sits down with Melissa Kaan, Founder & CEO of NOVA IFM, to explore how facility teams can use CMMS platforms to drive smarter operational and capital decisions. They discuss the importance of quality data, why CMMS systems should function as decision engines rather than digital filing cabinets and how proactive maintenance strategies can improve response times, compliance and long-term asset performance. Melissa also shares practical insights on asset management, technician engagement, data governance and translating operational trends into meaningful capital planning conversations. The conversation highlights how facility leaders can improve CMMS adoption, strengthen reporting practices and use data more effectively to support both daily operations and long-term portfolio planning. This episode is sponsored by SiteMap®, powered by GPRS. Learn more at sitemap.com/ifma Timestamps: 00:00 Introduction 02:29 Minimum Viable CMMS Data 04:52 Must Have Data Fields 06:16 From Records to Decisions 09:16 First 90 Days Wins 11:00 Data to Capital Plans 13:27 Leadership Review Rhythm 14:59 One Step This Week 16:53 Data Quality Wrap Up Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In chapter 4, which addresses the property life cycle, three phases are identified: acquisition, holding period, and disposition. The holding period, or retention period, is the time the space is held by the corporation, and it is in this phase of the property life cycle that facility management (or facilities management, sometimes abbreviated as FM) comes into play.
How do you transition from being an "unintentional" facility manager to a world-class professional? In this episode of the Connected FM Podcast, Bobby LaRon, member of IFMA's Global Board of Directors, and Brent Ward member of the IFMA Foundation Board of Trustees, share their personal pathways into the industry. They dive deep into the essential "just-in-time" knowledge required for the field and why no FM can succeed as an island. You'll hear about: The Power of the Local Chapter: Why active participation is the key to unlocking the full value of your membership. The Value of Credentials: How the CFM, FMP and SFP provide a common global vocabulary and meet the increasing demands of employers. The Human Connection: Moving beyond capital assets to focus on the people who occupy the buildings we manage. Investing in the Next Generation: How scholarship programs and student cohorts are shaping the future of the FM profession. Whether you are a student, a mid-career professional, or a seasoned veteran, this conversation offers a roadmap for "sharpening your saw" and finding fulfillment through service and mentorship within the global FM community. Timestamps 00:00 – Introduction 01:47 – How Brent Ward Got Started in FM 02:40 – The Accidental FM 03:30 – The Value of Community 04:45 – Getting Started 06:00 – Camaraderie Over Competition 07:30 – Finding Your Path 09:40 – The Service Mindset 11:15 – Resources for Growth 12:35 – IFMA Engage & Credentials 14:40 – Nurturing the Next Generation 16:30 – The Global Model 17:15 – Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In this episode of Connected FM, we dive into the "power of people" with Kati Barklund, Global Chair of IFMA's Workplace Evolutionaries. Kati shares her insights on why the "one size fits all" approach to workplace design is failing and how facility managers can create high-performing environments by balancing physical, digital, and psychosocial needs. From navigating C-suite perceptions to the importance of being your authentic self in leadership, this conversation redefines what it means to lead in the modern built environment. Timestamps: 0:00 – Introduction 2:30 – Defining the "Power of People" in the workplace 4:15 – Why "One Size Fits All" doesn't work for modern employees 6:30 – Creating a holistic human experience: Work vs. Life 11:15 – Changing the C-suite perception of FM from cost to value 14:30 – Learning to speak "C-Suite Language" 19:15 – The role of digital tools in maintaining physical connections 22:45 – The importance of authentic leadership and self-worth 30:30 – Overcoming isolation through the IFMA community 33:30 – How to get involved with Workplace Evolutionaries 39:30 – Quick-fire questions: Leadership habits and inspirations Resources & Links: IFMA Workplace Evolutionaries Kati Barklund on LinkedIn Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Host Mike Petrusky welcomes six past guests from the show to reflect on his past decade of podcasts, the current state of FM, and the future of the workplace as we celebrate our 400th episode. Recorded in San Francisco during IFMA's Facility Fusion 2026, the conversation centers on how the facility management landscape has dramatically shifted over the years with the need for leadership, culture-building, and understanding human behavior becoming essential for success in the workplace today. Mike and his guests explore how AI and automation are reshaping the FM industry enabling professionals to focus more on strategic work, their personal upskilling, and delivering value beyond transactional tasks. Relationships in the IFMA community enable professional growth, collaboration, and innovation as we emphasize the need for resilience, optimism, and human connection as we care for the built environment. Music and pop culture serve as unifying elements as Mike and his guests share stories from the show, along with the encouragement and the inspiration you need to be a Workplace Innovator in your organization! Connect with René Jackson, MBA, CFM on LinkedIn: https://www.linkedin.com/in/rene-jackson/ Connect with Lena Thompson, IFMA Fellow, FMP, SFP on LinkedIn: https://www.linkedin.com/in/lena-thompson-fmp-sfp/ Connect with Amanda Muzzarelli on LinkedIn: https://www.linkedin.com/in/amandamuzzarelli/ Connect with Vik Bangia, MCR on LinkedIn: https://www.linkedin.com/in/vik-bangia-mcr-0b54522/ Connect with James Waddell on LinkedIn: https://www.linkedin.com/in/jcwaddell/ Connect with Wayne Whitzell, CFM, FMP, SFP, LEED AP, BEP, IFMA Fellow on LinkedIn: https://www.linkedin.com/in/wayne-whitzell-cfm-fmp-sfp-leed-ap-bep-ifma-fellow-147870b/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
In this episode of Connected FM, Dr. Matt Tucker, IFMA's Director of Research, moderates a student-led discussion on the critical role of well-being in facility management. Featuring three young professionals entering the FM industry, the conversation shifts the focus from simple maintenance to creating spaces where people can mentally, socially and physically thrive. The panel shares personal insights on: The direct impact of CO2 levels, natural lighting and ergonomic furniture on concentration and health. Why language support and inclusive communication are essential for multicultural FM teams. How FM is evolving from a technical "building-first" sector to a "people-first" service management sector. Balancing the efficiency of automated tools with the irreplaceable "human touch" required in facility management This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 03:00 Defining Wellbeing 03:53 Why It Matters Now 05:01 Environment And Ergonomics 06:51 Language And Inclusion 08:22 FM Services For Wellbeing 10:09 Listening And Education Shift 13:34 Tech Sensors And Human Touch 14:19 AI Impact And Skills 16:59 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In this episode, host Edward Wagoner sits down with global influencer Brian Haines to demystify artificial intelligence for the facility management community. Together they discuss: Practical steps for FMs to get started with AI. A look at autonomous agents that can monitor building control systems and solve problems. Why it is critical to always verify AI-generated work. What to expect as AI evolves This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 02:28 What Is AI in FM 03:53 AI "Aha" Moment Story 06:22 Why FMs Need AI Now 09:22 Sponsor Message 10:16 AI Basics and Safe Use 11:00 Four Steps to Start 14:33 What's Next in AI 16:11 Agentic AI in Buildings 17:43 Conclusion Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Asset Champion Podcast | Physical Asset Performance, Criticality, Reliability and Uptime
Bryan Glatfelter CFM, FMP is AVP, Facilities Officer at Ephrata National Bank where he is passionate about integrating innovative practices and technology to align facilities solutions with organizational objectives to create value-driven outcomes. Mike Petrusky asks Bryan about his facility management career journey and how the "accidental profession" can turn into a very rewarding one when embracing new opportunities, growing your expertise and seeking advancement. They explore the importance of aligning FM efforts with the broader goals of the organization to deliver value and gain recognition within a company. Bryan believes that FM leaders should act as liaisons between technical teams and upper management, translating operational realities into strategic contributions, so he shares process improvement methods to drive efficiency and consistency. Strong fundamentals and adaptability are essential in the world of asset and facility management today, so Mike and Bryan offer practical advice and the inspiration you need to be an Asset Champion! Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-glatfelter-fmp-bb910325/ Learn more about Ephrata National Bank: https://www.epnb.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the full video here: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J
What does it mean to “think like an FM analyst”? In this episode of Connected FM, Dr. Matt Tucker, Director of Knowledge and Insights at IFMA, sits down with Drew DePriest, Director of Workplace Services, Vendor Management at Salesforce, to unpack the evolving role of data, analytics and AI in facility management. Drawing on insights from IFMA's The Rise of the FM Analyst report, they explore why the FM analyst isn't a job title, but a mindset grounded in curiosity, problem solving and cross-functional thinking. From fragmented data systems to the growing importance of storytelling in the C-suite, the conversation highlights what it takes to turn data into decisions that drive real business value. They also dive into: The six key traits shaping modern FM professionals Why data confidence is still a major gap across the industry How FM fits into the broader enterprise data ecosystem The role of AI as a “co-pilot” for analysis and decision-making What the next 5–10 years of FM could look like in a digital-first world This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Timestamps: 00:00 Introduction 02:50 Six Traits Breakdown 06:29 Are Traits Happening 08:40 FM In Data Ecosystem 10:57 Tool Stack Reality 13:14 From Reports To Decisions 14:49 AI As Copilot 17:17 AI Confidence Concerns 19:37 Skills Training Pathways 22:21 FM In Five Years 24:01 Wrap Up And Outro Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
The guys welcome Kevin Stonitsch to the show to hear all about Adirondack Customs, and their snow management branch, Bison FMS. They have experienced tremendous growth in their snow business operating in and around the Adirondack region of New York.
Lorri Rowlandson is Senior Vice President, Strategy and Innovation at BGIS where she is a strategic and operational real estate executive with global experience delivering integrated real estate services in a distributed portfolio of diverse assets. Mike Petrusky asks Lorri about her updated perspectives on delivering "practical innovation" in the workplace with a focus on measurable results rather than just ideas or "innovation theater". They explore how AI and automation are rapidly evolving and encourage FM professionals to view change through a variety of lenses including personal productivity, organizational efficiency, and client value creation. Lorri says that leadership and change management, including emotional intelligence and process documentation, are essential skills today when adopting new technologies and optimizing operations. Curiosity, creativity, and problem-solving are more valuable than static knowledge, which is increasingly accessible via AI tools, so Lorri shares how workplace leaders can continuously upskill to prepare for the future. A sense of humor, pop culture references, and staying connected with industry peers contribute to a vibrant and innovative workplace culture, so Mike and Lorri offer the practical advice and the inspiration you will need to be a Workplace Innovator in your organization! Connect with Lorri on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson/ Learn more about BGIS: https://www.bgis.com/ Find out more about Eptura Flex/26 New York: https://eptura.com/discover-more/events/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Did you know that 62% of communication is nonverbal from signage to the layout? Every detail speaks volumes. Today we're diving deeper into this topic with host Edward Wagoner and IFMA Global Influencer and operations manager of the IFMA Ghana Chapter, Prince Botwe. Together, they explore the critical role of communication, especially nonverbal cues in facility management, how buildings communicate, the impact of nonverbal signals on safety and confidence, and strategies to elevate the FM profession globally. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In this episode, Edward Wagoner sits down with Joe Scanlin to explore the foundational role of flooring sensors in the rapidly evolving world of Proptech. Scanlin explains how his background in neuroscience led to the creation of building "brains" that use surface-level data to solve complex challenges like HVAC modulation and unauthorized "tailgating" at security points. The discussion highlights the immediate return on investment found in energy reduction and the long-term value of post-occupancy data for creating neurodiverse and highly utilized workspaces. Listeners will learn how this Department of Energy-backed technology maintains strict data privacy while providing the high-resolution insights necessary to manage modern facilities as dynamic, responsive environments. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 Introduction 01:58 - Defining Proptech Beyond the Buzzwords 03:12 - Top Challenges for Modern Facility Leaders 03:34 - ROI Through Energy Management and Occupant Comfort 04:46 - The Building Knows: Space Utilization Optimization 05:37 - The Science of Floor Sensors: Neuroscience to Smart Surfaces 06:55 - Beyond Movement: Detecting Leaks and Structural Issues 07:58 - Real World Application: HVAC Control and Energy Efficiency 09:23 - Streamlining Maintenance with Smart Data 09:59 - Case Study 11:13 - Augmenting the Facility Manager's Role 12:56 - Safety, Senior Living, and Neurodiversity in Design 14:10 - Implementation Hurdles: Network Coordination and Integration 15:55 - Data Privacy: Preservation and Encryption Standards 17:11 - Future Outlook: The Next Decade of Smart Buildings Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
In today's episode, Eric Dillinger, Vice President of Strategic Consulting at Woolpert and current Convenor for the ISO/TC 267 working group, sits down with industry leaders Skip Vaughn, Assistant Vice President of Facilities Management at American University and member of the U.S. Technical Advisory Group for ISO/TC 267, and Mike Tasker, the Director of Aviation Maintenance for the Port of Seattle , who brings over 30 years of expertise spanning Navy nuclear power to airport infrastructure. Together, they explore the critical alignment between facilities management and the "Demand Organization." They dive into the challenges of defining "uptime," aligning facility management performance metrics with your facility's mission , and how FMs can better justify resources and demonstrate true strategic value. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 – Introductions: Meet the Experts 02:25 – What is the "Demand Organization"? 03:08 – Aligning FM Strategy to Laboratory & Academic Missions 04:30 – Managing Diverse Demands at International Airports 06:55 – Metrics That Matter: Moving Beyond Raw Data to "Smiley Faces" 09:20 – The Strategic Value of First Impressions in Higher Education 11:00 – Measuring Value: Economic, Social, and Environmental Lenses 14:30 – The "Clean Buildings" Initiative & Maintenance Realities 16:45 – The Dangers of "Gun Decking": Why Honest Data Drives Resources 18:50 – Begin with the "Why": Connecting FM to Mission Success 21:00 – Quantifying Mission Impact: Lessons from World-Class Research 23:15 – Closing Thoughts: Elevating FM as a Strategic Partner Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
What does it take to turn a scholarship into a lifelong career? In this episode of Connected FM, host Angela Johnson Culver sits down with Alana Dunoff, Dipin Kasana, and Mahnaz Ensafi — three former scholarship recipients who have risen to leadership roles within the facility management (FM) world. In this conversation, you'll hear about: The "Golden Ticket" Moment: How winning a scholarship opened doors to the IFMA community and provided the confidence to pursue a then-unknown profession. Theory vs. Practice: Why attending events like World Workplace is essential for new facility professionals. The Power of Mentorship: Personal stories of how industry veterans provide the wisdom and guidance needed to navigate a rapidly evolving field. Paying it Forward: How today's leaders are volunteering and mentoring the next generation of FM professionals, particularly international students. Whether you are a student looking to apply for a scholarship or a seasoned professional interested in the future of the industry, this episode highlights the lasting ripple effect of a single opportunity. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
What does the future of facility management look like in the Asia Pacific region? In this episode, Kenneth Foo sits down with Michael Ng, Don Tze, and Dora Yim to explore how FM is evolving across Singapore and Hong Kong, from government-led digital pushes to the integration of high-level sustainability. They examine how multinational corporations are utilizing ESG reporting and "well certificates" to drive sustainability, as well as the critical role of change management in helping frontline workers embrace new technological tools. This episode is sponsored by TMA Systems! Discover more at https://www.tmasystems.com/ifmapodcast Time Stamps: 00:00 Introduction to Facility Management 01:00 Exploring FM in Asia Pacific 02:38 FM in Singapore: Technology and Transformation 04:11 FM in Hong Kong: Embracing Technology 06:11 The Role of ESG and Sustainability 09:10 Challenges and Opportunities in FM 17:22 Conclusion and Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Asset Champion Podcast | Physical Asset Performance, Criticality, Reliability and Uptime
James Waddell is President and Chief Research & Innovation Officer at Cognitive Corp where he is passionate about using AI to improve how buildings are designed, run, and experienced. Mike Petrusky welcomes James back to the show for an update on the current state of AI in asset and facility management, its practical applications, and its potential impact on the industry. They explore the challenges of implementing AI, the importance of having a strategic intent, and the need for humans to work alongside AI tools in the future of the built environment. James shares some of his career journey in the world of facility management, real estate and the workplace and offers a unique perspective on the evolution of AI in the industry. AI has now become a sophisticated tool capable of producing high-quality work results, so Mike and James discuss the importance of communicating the value of AI to stakeholders and measuring its impact on your organization as they offer the inspiration you need to be an Asset Champion! Connect with James on LinkedIn: https://www.linkedin.com/in/jcwaddell/ Learn more about Cognitive Corp: https://www.cognitive-corp.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Host Mike Petrusky reflects on his decade-long journey of podcasting and the evolution of the facility management industry in this solo episode of the Workplace Innovator Podcast. He explores lessons learned about leadership, technology, and innovation in the workplace with a mix of personal anecdotes, inspirational quotes, and discussions on the future of work. Mike shares his excitement for the next ten years and the potential impact of AI on the built environment as he emphasizes the importance of empathetic leadership and understanding human behavior in the future workplace. With quotes from C.S. Lewis, Brene Brown, and Seth Godin, Mike encourages listeners to get out of their comfort zone and embark on their own hero's journey, as he offers the inspiration you will need to be a Workplace Innovator in your organization! Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/
In this episode, host Edward Wagoner speaks with Claire Coder, founder of Aunt Flow, IFMA Global Influencer, and Forbes 30 Under 30 honoree, about why accessible period care should be treated as a basic workplace necessity. They discuss how providing period products alongside other restroom essentials can improve employee experience, productivity, and safety, reduce plumbing and maintenance costs and support more inclusive, human-centered facility design across workplaces, schools and public spaces worldwide. 00:00 Introduction00:52 Interview with Claire Coder, Aunt Flow Founder02:26 Claire Coder's Journey and Vision03:03 The Importance of Talking About Menstruation06:32 Aunt Flow's Impact and Cost Benefits14:38 Advocating for Change in Period Care19:36 Global Policy Changes and Expansion24:03 Addressing Concerns and Overuse28:35 Rapid Fire Questions with Claire Coder34:36 Conclusion and Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Joseph Diaz, CFM, SFP is Associate Projects Director at PWT in León, Guanajuato, Mexico where he is a VP at IFMA Mexico and passionate about Facilities, Project and Construction Management. Mike Petrusky asks Joseph about his perspectives on the facility management industry and the importance of change management when seeking to meet the higher needs of the people in our organizations. They explore the value of cultural intelligence in managing complex environments and understanding human behavior in the workplace today. Joseph believes that paying attention to simple things and understanding the needs of both the company and people so we must have a holistic view of the built environment and the workplace. Mike and Joseph share about the power of our IFMA community as they offer you the encouragement and inspiration needed to be a Workplace Innovator in your organization! Connect with Joseph on LinkedIn: https://www.linkedin.com/in/josediazdl/ Learn more about PWT: https://pwt.mx/ Find out more about IFMA: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
In this episode of the Connected FM podcast, host Wayne Whitzell, second vice chair of IFMA's Global Board of Directors, speaks with Richard Peterson Senior Director of IFM at Cushman and Wakefield. They discuss how IFMA's educational opportunities, chapter meetings, networking, and credentialing, have significantly advanced their careers. They recount their journey through the CFM exam and the benefits of community and mentorship within IFMA. They also touch on the challenges and rewards of leading a global team in IFM and the value of mentorship programs.00:00 Introduction01:31 Meet Richard Peterson02:15 The Journey to CFM Certification04:22 Impact of IFMA Credentials on Career05:48 Leadership and Mentorship in IFMA09:16 Global Facility Management Challenges14:35 The Fun Side of FM: Star Wars and More16:03 Final Thoughts Connect with Us:LinkedIn: https://www.linkedin.com/company/ifmaFacebook: https://www.facebook.com/InternationalFacilityManagementAssociation/Twitter: https://twitter.com/IFMAInstagram: https://www.instagram.com/ifma_hq/YouTube: https://youtube.com/ifmaglobalVisit us at https://ifma.org
Asset Champion Podcast | Physical Asset Performance, Criticality, Reliability and Uptime
Carl Fennell is General Manager at Serco serving a client in the capital city of Abu Dhabi in the United Arab Emirates. With over two decades of operational leadership experience, Carl is passionate about creating environments where people feel safe to think, speak, and grow. Mike Petrusky asks Carl about his facility management career journey which led him to move from his home country of the United Kingdom to pursue an opportunity in the UAE. They explore the importance of combining technical accuracy with people-centered leadership in facilities and asset management today while emphasizing the need for professionals to take a deep dive into new worktech tools. Carl shares about the UAE's initiatives to deliver ongoing training and support for UAE nationals and he explains some of the challenges that confront organizations as they care for the built environment. When facing high expectations and skilled labor shortages, FM technologies like predictive maintenance and IoT sensors will play a larger role, so Mike and Carl offer practical advice and the encouragement you will need to be an Asset Champion in your organiaztion! Connect with Carl on LinkedIn: https://www.linkedin.com/in/carl-f-operations/ Learn more about Serco: https://www.serco.com/ Explore Eptura™: https://eptura.com/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/asset-champion/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Valerie Spencer is Assistant VP of Strategic Growth and Engagement at Didlake where she is passionate about creating opportunities that enrich the lives of people with disabilities, especially in the world of facility management. Mike Petrusky asks Valerie about her recent role volunteering with the Capital Chapter of IFMA to put on a local "Chapter Workplace & Expo" event where professionals shared experiences and insights on facility management and innovation. Valerie believes that the FM industry is evolving with technology, making it more accessible to individuals with limitations, so she and Mike explore the importance of creating a healthy, safe, and productive environment for all people. Innovation in the workplace is driven by technology and joining professional organizations like IFMA can provide valuable resources and support for individuals seeking collaboration and networking opportunities. Mike and Valerie offer practical advice and inspiration to help you connect with the IFMA community and share stories that will encourage you to be a Workplace Innovator in your organization! Connect with Valerie on LinkedIn: https://www.linkedin.com/in/valeriespencer/ Learn more about Didlake: https://www.didlake.org/ Check out "The Didlake Difference" podcast: https://youtube.com/playlist?list=PL0dH-97_y-SPN3QmczhfO-160VbItcgzh&si=oKz_HmNNQFkVFbOa Explore the IFMA community: https://www.ifma.org/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Vera van de Loo is part of the Media & Events team at Ifmec in The Netherlands where she is passionate about helping facility management organizations create events and content that connect, inspire and deliver results. Mike Petrusky asks Vera about her career as a young professional in the FM industry and her recent experience hosting the video stage at IFMA's World Workplace 2025 in Minneapolis, MN. They discuss the future of the workplace and facility management industry and the exciting opportunities available for FM leaders as they seek to have an impact on not only the workplace, but on a societal level. She shares how intergenerational differences must be understood if we are to care for the built environment effectively going forward and she discusses how leaders must consider the needs of younger generations in the workplace. Vera believes that asking how others are doing and prioritizing people over products is essential, so she and Mike share stories that will encourage and inspire you to be a Workplace Innovator in your organization! Connect with Vera on LinkedIn: https://www.linkedin.com/in/veravandeloo/ Learn more about Ifmec: https://www.ifmec.nl/ Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting?Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Marketers More Human,” challenges the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. Today, we're going to talk about how AI is reshaping the very definition of a modern marketer. We'll explore the shift from simply automating tasks to augmenting human creativity, the rise of the ‘full stack' marketer, and what skills are becoming non-negotiable in an AI-driven world.To help me discuss this topic, I'd like to welcome, Elizabeth Maxson, CMO at Contentful. About Elizabeth Maxson Elizabeth Maxson is the Chief Marketing Officer of Contentful, a content management platform trusted by more than 4,200 companies around the world. Elizabeth brings nearly two decades of integrated marketing leadership to the role and is focused on driving marketing strategies that leverage AI and personalization to help brands deliver personalized and scalable content to their audiences. Prior to Contentful, Elizabeth served as the Chief Marketing Officer at Tableau, a Salesforce company, where she led go-to-market strategy, drove end-to-end marketing initiatives, and spearheaded strategic technology partnerships, launching critical relationships with industry giants such as AWS, Google, Alibaba, Apple, and many others. In addition to her role at Tableau, Elizabeth has also served as the Head of Marketing at Quip, another Salesforce acquisition. She holds a BAA in Facility Management and Marketing from Central Michigan University. Elizabeth Maxson on LinkedIn: https://www.linkedin.com/in/emaxson/ Resources Contentful: https://www.contentful.comRead the report: What Happens When Machines Make Marketers More Human? The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, conducted a new study, When Machines Make Marketers More Human, challenging the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. They surveyed 425 marketing decision makers, including 103 CMOs, across industries, company sizes, and regions to show how forward-thinking marketing leaders are incorporating AI into their critical infrastructure. Get the report hereConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
With increased AI Adoption, is the most valuable skill for a modern marketer empathy with customers, or is it successfully prompting? Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, recently conducted a study of over 425 marketing decision makers including 103 CMOs. This study, “When Machines Make Marketers More Human,” challenges the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. Today, we're going to talk about how AI is reshaping the very definition of a modern marketer. We'll explore the shift from simply automating tasks to augmenting human creativity, the rise of the ‘full stack' marketer, and what skills are becoming non-negotiable in an AI-driven world.To help me discuss this topic, I'd like to welcome, Elizabeth Maxson, CMO at Contentful. About Elizabeth Maxson Elizabeth Maxson is the Chief Marketing Officer of Contentful, a content management platform trusted by more than 4,200 companies around the world. Elizabeth brings nearly two decades of integrated marketing leadership to the role and is focused on driving marketing strategies that leverage AI and personalization to help brands deliver personalized and scalable content to their audiences. Prior to Contentful, Elizabeth served as the Chief Marketing Officer at Tableau, a Salesforce company, where she led go-to-market strategy, drove end-to-end marketing initiatives, and spearheaded strategic technology partnerships, launching critical relationships with industry giants such as AWS, Google, Alibaba, Apple, and many others. In addition to her role at Tableau, Elizabeth has also served as the Head of Marketing at Quip, another Salesforce acquisition. She holds a BAA in Facility Management and Marketing from Central Michigan University. ,Yes,This will be completed shortly Elizabeth Maxson on LinkedIn: https://www.linkedin.com/in/emaxson/ Resources Contentful: contentful.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Contentful, in partnership with Atlantic Insights, The Atlantic's marketing research division, conducted a new study, When Machines Make Marketers More Human, challenging the notion that AI will replace many marketing functions and instead demonstrates how AI can amplify marketers' effectiveness, creativity and impact. They surveyed 425 marketing decision makers, including 103 CMOs, across industries, company sizes, and regions to show how forward-thinking marketing leaders are incorporating AI into their critical infrastructure. Get the report hereConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
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