The Reboot Chronicles is a no-holds-barred podcast that has been bringing together CEOs, entrepreneurs, authors, speakers and global leaders for over a decade. Listen in wherever you get your podcasts, for inspiration on how people have rebooted themselve
With the AI hype cycle spiraling forward, and speed often being prioritized over security, many industry leaders, analysts, and data center operators are warning about the dangers lurking in the code many of us use every day. On this episode of The Reboot Chronicles Show, we went to the source, to figure out how that gap is being closed with Serial CEO and top Rebooter, Peter McKay - CEO of Snyk. Snyk is a developer security platform that's reshaping how vulnerabilities are caught, fixed, and prevented—at the source—before the code goes live.Watch or listen in on this episode as Peter shares how he rebooted Snyk, got them to move faster than the hackers, how AI has changed the coding game, why you should “give a shit” and not just “throw crap over the fence”—and how they are on their way toward being a billion-dollar market leader.
AI and High-Performance Computing are driving the global economy—and leaders, from chips to data centers, are trying to keep up and get ahead of the growth curve. The next generation of semiconductor companies, like NVIDIA, have become the poster child of the AI boom, with the microchips and technology that make it all possible. Our guest for this episode of the Reboot Chronicles Show is making waves in how chips need to be designed, manufactured, and integrated at scale in the future.With the bedrock of tech, Moore's Law, slowing down, Silicon Box CEO, BJ Han has been busy revolutionizing semiconductor integration with a next-gen platform called Chiplet technology. With massive investments from Intel, Tata and many others, his team is building a $2 billion facility in Singapore, and a $3.6 billion facility in Italy. Listen in for the inside scoop on how technology is being reshaped to meet global demand, what's next in the semiconductor driven world we all rely on, and much more.
Do you have Growth Gems? Dr. Anish Shah, Group CEO and MD of the Mahindra Group does—a lot of them. Mahindra Group is one of the world's largest and most admired multinational companies with diverse businesses in 20 industries which employ over 260,000 people in 100 countries.With over $25B in annual revenue, the organization has a broad federation of companies across industry sectors, from cars, SUVs, trucks, motorcycles, technology, energy, logistics, to hospitality, real estate, financial services, and agriculture—and is also the world's largest tractor company by volume. Under his leadership, the group has been rebooting itself into a global growth and innovation machine across the globe, and receiving the Economic Times Company of the Year award. Listen in or watch to learn why Anish believes purpose drives profits, what's next in his 20 market categories, why you need tech leadership in your businesses, and how to prioritize your most important “growth gems”.Listen, Watch, and Subscribe wherever you get podcasts or at RebootChronicles.com
When you think about retail giants, you might picture big-box behemoths like Walmart or Amazon, which happen to be two of the largest companies in the world. You shop with them one too many times and it begins to feel like you have more boxes in your home than purchased products. But quietly—and impressively—Tractor Supply Company has carved out its own rural empire that customers love. With 2,500 stores, 50,000 employees, and $15B in annual revenue, it's not just a “tractor store.” It's a lifestyle destination for what their Chief Merchandising Officer Seth Estep calls “Life Out Here.”On this episode of The Reboot Chronicles Podcast, we sat down with Seth to learn how Tractor Supply is merging its values around community and innovations to serve rural America. All with the goal of not losing what made their brand popular in the first place, and some other surprises.
The vitamin and supplement market has exploded in popularity and consumers are overwhelmed with all the claims they are bombarded with online, instore and on TV. The good news—people are more interested in their health and wellness now more than ever. However, they are growing more confused and even skeptical about product choices and who they should trust.At the epicenter of this explosion is Thorne, a science-backed health and wellness provider, trusted and used by over five million consumers, 50,000 healthcare professionals, and 1000 sports teams. We checked in with CEO Colin Watts to see how the company is doing, since being acquired by top consumer growth private equity group L Catterton, who brought Colin in to reboot Thorne into a billion-dollar company.Listen in to this transformation-in-progress episode of The Reboot Chronicles Show, with a CEO back-stage pass, with insights on how to build trusted brands, increase quality while scaling, improving customer loyalty, why the health and wellness sector is growing and where we are headed next.
Founded in the 1800's, Avon has been through many reboots in its storied direct selling history—but nothing like the one it is going through now. Unlike most old brands, the organization provides lessons and roadmaps that leaders can deploy across consumer and B-to-B sectors.Avon is part of Natura & Co, a multi-billion-dollar group that combined has more than 200 million clients, 7 million dedicated Consultants and Representatives, 900 stores and franchises, and 22,000 employees around the world. Avon's CEO, Kristof Neirynck, joins us on this episode to unpack one of the world's boldest reboots with untold stories that you can use now. This purposeful community-oriented brand is deploying the power of not just “or” but “and”—as in how many reboot cylinders can your company fire on at the same time.What does AND look like? With a goal of driving growth and innovation, it is not just upgrading their traditional direct selling models—that would have been too easy with ineffective results, like other MLM brands have experienced. Instead they have transformed into an aggressive omnichannel platform. Everything from modernizing direct selling, embracing technology, and digitizing the brand to going big on omni-channel, and resetting the brand to reflect the 21st century consumer trends.Listen in on how he encourages people to challenge the past, take smart risks, shift the culture with accountability, think smaller and make things much simpler—and why more CMOs will be taking on CEO roles in the back end of the decade.
The vast ocean of AI has become challenging for some companies, while being THE driving force in other organizations innovation strategies across sectors. You could call it an Innovation Crisis. The world's top companies and governments need better partners who can help them navigate these choppy waters and seize the growth opportunities ahead. In some sectors—it is going to be eat or be eaten.To provide some insider knowledge on how major players are approaching these opportunities, tech. guru and Infosys Chief Technology Officer, Rafee Tarafdar , joins this episode of The Reboot Chronicles. With 300,000 employees operating in 56 countries and over $19B in revenue, Infosys is a titan in digital transformation, AI deployment and other critical growth-path platform development.Watch or listen as Rafee unpacks the challenges of bringing AI to scale, lessons for businesses and CEOs, how Infosys faced those issues by doing it in-house first, and how many of the world's largest companies are becoming AI-first businesses.
In this Special Extended Edition of The Reboot Chronicles Ted Leonsis joins us with untold stories you will only hear here.Ted is founder, chairman, and CEO of Monumental Sports & Entertainment, one of the largest integrated sports and entertainment companies that has the most diverse partnership groups in all of sports. The billion-dollar group includes eight teams, like the NHL's Capitals, the NBA's Wizards, and the WNBA's Mystics; five venues including the Capital One Arena in Washington DC; and massive media, esports, and betting platforms—and other ventures changing the industry.An early Internet pioneer, Ted was Vice Chairman and President of AOL, and cofounded Revolution Growth with Steve Case. A board member at Groupon and American Express, he also serves on the board of governors for the NBA, NHL, and WNBA—helping them reboot the next generation of sports, media, entertainment, and technology.Watch or listen as we unpack impactful and entertaining lessons you can use to reboot your business, why he bucked the trend and sold his AOL holdings, how he is upgrading Washington DC—and where he almost dropped the Stanley Cup.#growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #Sports #SportsBetting #DraftKings #e-sports #TeamLiquid #aXiomaticGaming #TedLeonsis #WashingtonDC #LeagueOfLegends #Dota2 #NBA2K #VideoGames #NBA #WNBA #NHL #Wizards #Mystics #Capitals #DigitalMediaPlatform #SportsBusiness #SportsIndustry #SportsMarketing #Streaming #GamingIndustry #SportsBetting #DigitalSports #meta #facebook #CapitalOne
This week's Reboot Chronicles Show is our second episode coming to you from #ZohoDay25, Zoho's annual Analyst gathering in Austin Texas. With top global business and financial analysts and CxOs from the world's top corporations, this invite-only conference, with top speakers from around the world, debuts the hottest technology, AI trends, what people want, and what's coming next. One conference speaker is IFFCO CIO Jaroslaw Pietraszko. The multibillion-dollar UAE leader is the most diversified multinational group in the Middle East, employing 15,000 people, in 50 countries, representing 85 nationalities who manage a portfolio of 80 brands, in over 100 markets. Watch or listen in as Jaroslaw shares the latest enterprise trends, innovation challenges, what's next in the global consumer goods industry—and what its like to reboot yourself and move to Dubai.#growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #ZohoDay25 #Zoho #IFFCO #IFFCOGroup #IFFCOBeauty #UAE #Beauty #BusinessGrowth #AITrends #AI #GlobalBusiness #IT #Agriculture #Transportation #Packaging #MiddleEast #TechInnovation #TechLeaders #AIDevlopment #Multinational #ZohoCloud #FutureOfFood #ShapingTheFuture #FoodInnovation #Dubai
This week's Reboot Chronicles Show is coming to you from #ZohoDay25, Zoho's annual Analyst gathering in Austin Texas. With top global business and financial analysts and CxO's from the world's top corporations, this invite-only conference debuts the hottest technology, AI trends, what people want, and what's coming next.Most companies are frantically rebooting their growth plans to meet the realities of fierce AI enabled competition. Though many are focused on how to be more competitive, or provide better experiences for their customers, the telecom sector has often lagged behind. Companies can no longer just provide broadband and mobile services to stay ahead, they have to do more. A lot more. Things like seamless connectivity among devices and even smart homes are table stakes in the hyper-competitive home and office automation enablement landscape. One company, Telus Communications, is giving customers what they want. One of the world's largest telecom companies, with 140,000 employees and approx. 20 million customers that generate over $20B in annual revenue, Telus provides commonsense reboot lessons that CxO's can use now. VP Christopher Smith joins us on this episode of the Reboot Chronicles, for a behind the scenes preview of what he and his colleagues are doing to reboot and expand the category—and how he made the personal transition from startups to corporate life.
As we head into the second half of the decade chock-full of massive change and innovation, The Reboot Chronicles wanted to know how higher education will reboot itself to not just meet our global challenges—but lead the way. While AI has broken the rules of growth and innovation, supercharging most business sectors whether they wanted it or not, most of our institutions are not riding the wave or even keeping up—except for a few.One of America's top universities that is ahead of the pack, bucking the trends, and hitting on all cylinders is Vanderbilt University. Vanderbilt's top dog, Chancellor Daniel Diermeier, joins us on this action packed episode with a behind the scenes tour of how they are rebooting higher education and preparing to teach future innovators to make an impact.An internationally renowned political scientist, management scholar, and visionary business leader, under Daniel's leadership Vanderbilt has been on a tear, with its endowment booming to $10B and over $1B in external research funding, setting record for licensing revenues—surpassing traditional innovation leaders Stanford and MIT. Listen in as we unpack how he is breaking down culture walls and empowering people with the right to win to drive radical collaboration—and his personal reboot that may help you decide to follow your heart.#growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #HigherEducation #UniversityLeadership #EducationReform #InnovationInEducation #FutureOfUniversities #ArtificialIntelligence #AIInEducation #AIInnovation #TechLeadership #AIResearch #BiomedicalResearch #DrugDiscovery #PersonalizedMedicine #MedicalAI #HealthcareInnovation #VanderbiltUniversity #DanielDiermeier
There is a good chance that a cyberattack is happening while you are reading this or watching a Reboot Chronicles show episode. From phishing email attacks and ransomware threats to malware penetrating old security systems – bad actors are constantly looking for the next way to break through cybersecurity systems. These attacks can impact any of us personally, from identity theft to financial ruin – and they are costing corporations and governments (aka tax payers) billions of dollars every year. With massive threats evolving faster than ever, Jay Chaudhry, Chairman and CEO of industry leader Zscaler, joins us for this action packed episode of The Reboot Chronicles – with advice on how companies can safeguard their future. Approaching $3B in annual revenue, Zscaler is one of the fastest growing cyber companies on the planet and is deployed by 45% of the Fortune 500. Listen in as Dean and Jay unpack critical strategies businesses need to thrive in an AI /Cloud era, as threats get more sophisticated and demands more critical. #growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #AI #JayChaudhry #Cybersecurity #ZeroTrust #DataProtection #CloudSecurity #NetworkSecurity #InformationSecurity #CISO #AI #MachineLearning #TechInnovation #FutureofTech #CorporateSecurity #Boardroom #Zscaler #Microsoft #Google #Netflix #Coca-Cola #CloudComputing #CastleAndMoat #Firewalls #PowerUtilities #Utility #Hyperscalers
Last week's Reboot Chronicles episode helped people and companies determine where to invest—especially since President Trump announced approximately $1 trillion in AI and infrastructure investments in the U.S. On this episode we look ahead to where CEO's need to invest to better prepare for the challenging demands and technology opportunities they will face in the second half of this decade. Rob Wolcott, founder of Clareo, the Kellogg Innovation Network, and Twin Global is a thought leader, strategist, and C-suite advisor who has spent decades helping companies see beyond their immediate horizons. Watch or listen in as Rob takes us on a journey through the growth and innovation issues organizations are facing in our upside-down tech-enabled industries, which are pushing leaders to embrace a vision with proximity, adaptability…and even serendipity.
With President Trump sworn into office again, over ½ trillion-dollars of AI infrastructure deals announced with Stargate and DAMAC, and markets up—business leaders and consumers are looking for the best guidance on where to invest in next. A top FOX Business portfolio manager/panelist and previous Bloomberg Television anchor, Adam Johnson unpacks it all on this episode of The Reboot Chronicles. A sought after investment guru, Adam manages the American Ingenuity Platform at Bullseye Investment Group. Listen in for common sense insights on taking advantage of the “Trump Effect”, where to invest, the state of U.S. competitiveness, and how everyone can navigate change moving forward.
On The Reboot Chronicles Show we predominantly talk to organizations that have undergone or are currently going through a reboot to learn how leaders are adapting to an ever-changing world. Our audience learns best from leaders who take zoomed-out approaches to rebooting, and share the trends and disruptions they are seeing across sectors—with game plans they are formulating toward the future. Josh Bersin, started several companies, one of which he sold to Deloitte. Since then, he founded The Josh Bersin Company and Academy, a human advisory firm, executive networking and co-learning community. On top of all of that, he is the author of the book Irresistible, and runs a conference under the same name. Listen in and learn about how to reboot organizations with AI, the struggles of getting the C-suite to adapt, and tips for the next generations of workers.
Here at the Reboot Chronicles, we have had the pleasure of talking with many disruptive brands shaking up the big dogs of industry. One that has had several disruptors globally has been Fintech with companies like Brex, Affirm (previous episodes) and many others changing how people can interact with their money. Today's guest Rodrigo Teijeiro is a disruptor on a mission to democratize financial services with his RecargaPay mobile app. It has been a long tough journey for Rodrigo to make RecargaPay a one-stop shop for people in Brazil to interact with their finances. Starting as an app that just allowed people to top-up their mobile phone plans from their phone, they now provide mobile wallets, digital financial services, and an even greater payment platform. Over the last handful of years, this 600-person remote-only company has raised over $150 million, serves millions people, and has an annual transaction volume approaching $4B. That's huge. Follow along as we hear Rodrigo's story about how he almost didn't make it and how he will continue democratizing financial services. #growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #FinTech #RecargaPay #Brex #Highbeam #Affirm #Reibbently #FinancialServices #Banking #Brazil #MobileWallets #Itaú #BancoDeBrasile #NeoBanks #NewBank #BancoInter #Remote #Trust #Mobile #Entrepreneurs #Consistency #Starbucks #QRCode #PIX #CreditCard #SuperApp #Google #Facebook #NASDAQ #Argentina #Economics #PersonalHealth #MentalHealth #Health
What combines a Nickelodeon Theme Park, Coco Melon-based attractions, an aquarium, hundreds of world-class retailers, including a Rent-The-Runway outlet, and what could be the largest indoor waterpark ever? If you are thinking major amusement park, like Six Flags or Disney World, future guests on the show—it may be a surprise to hear we are talking about a mall. THE MALL. The Mall Of America is the largest shopping and entertainment complex in North America, which just this black Friday weekend alone had half a million visitors. At almost six million square feet, with over 500 stores over 30 million people come from all around the world to visit every year. This place has something for everyone, and to walk us through how it got to this size, we have the Chief Business and Marketing Officer Jill Renslow with us for this episode of The Reboot Chronicles. Join us as we explore how Jill stays at the forefront of change, challenges, and innovation—why she is so passionate rebooting “America's dream mall"—and what you can learn from it. #growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #MallOfAmerica #MOA #America'sDreamMall #Hotels #SuperBowl2018 #BlackFriday #Patriots #Eagles #NFL #Nickelodeon #CoCoMelon #Sustainability #Technology #Amazon #Walmart #Kroger #HallOfFame #Change #Entertainment #Attractions #SMB #ShopTalk #Hospitality #AmusementPark
The pet market is expected to be a half-a-trillion-dollar sector by 2030 with an ever-growing landscape of competitive growth opportunities serving consumers and their pets. PetSafeBrands CEO RobCandelino joins this episode of The Reboot Chronicles to share his personal journey and how he is rebooting his company and the industry. PetSafe's portfolio includes leading brands with hundreds of patents—like Invisible Fence, Sport Dog, and Kurgo. With tens of millions of dogs protected by their fence systems and trained with their bark collars, they're known around the world and looking to grow into a billion-dollar company. Follow along with us as we dig into Rob's life lessons on transitioning your career, and why he is on a mission to unleash freedom for pet parents by keeping pets happy, healthy, and safe. #growth #innovation #therebootchronicles #deandebiase #BuildBuyBorrow #PetSafeBrands #PetHealth #PetSafety #PetSafeCulture #GlobalTeam #Leader #CoreValues #HelpingPets #Dogs #Cats #WhirlPool #LitterBox #SoftwareAsAService #SaaS #Invisiblefences #AI #Unilever #PrivateEquity #PetTechnology #AlwaysLearning #Competition #Entrepeneurs #InspiredToBeBetter
One question on every industry leader's mind is “How do I stand out?” At least it should be if you are looking to remain a market leader or even a fast-follower. This is especially true in the competitive Beauty Industry, where competitors range form multinational corporations to Indi-brands and startups. How do you continue to stand out and not just be another best practice brand? Dermalogica CEO, Aurelian Lis, has figured that out—and joins us for this episode of The Reboot Chronicles Show—to unpack how he created a sector where his brand is standing out among his competitors. Part of $63B Unilever, Dermalogica is the number one clinical skincare brand used by professionals in 100 countries, that also trains 100,000 skincare therapists annually. Follow along as we learn about being a unique brand, standing out in a crowded noisy market, and breaking away from the pack with AI and other transformational technology platforms.
If you are thinking about starting a company or have an idea for a product, chances are that it has come from a pain point you want to solve. Startups worldwide are doing this with the hopes of growing and even the big-dog titans are doing this with hopes of disrupting the disruptive disruptors. But what does that process look like for a leader of a private company? What pains come with making the transition to a public company? What does the scaling process even look like? Remitly CEO, Matt Oppenheimer, joins us for this episode of The Reboot Chronicles Show to provide some answers to those questions, and how he grew his startup into what is now a thriving public company that is on a global growth tear. With no shortage of competition, like Western Union, Remitly is a cross-border payment app that enables people to transfer funds between parties. Listen in as we unpack stories and lessons of growing on a global scale, the pains of going public, and fighting off big and small competitive forces along the way.
Tech. leaders have been in an AI marketing hype-cycle, while many of their employees have been dealing with a growing fear of lay-offs, and for good reason. Companies like Intel, Google, Microsoft, Tesla, Dell, and Amazon have let go of thousands of employees collectively, due to the hiring craze that occurred during the pandemic. With all those people hitting the job market and plenty of other job searchers out there, how can you best prepare for the job hunt. Liz Ryan, joins this episode of The Reboot Chronicles to unpack this messy situation. A thought leader and avid writer on career and professional development, she has written articles for Forbes, Bloomberg, Kiplinger, The Denver Post, and many other platforms. On top of all the writing and teaching she has done, Liz is also the CEO of Human Workplace, where she continues her campaign to reboot working people, job seekers, and entrepreneurs. Follow along as we learn how to navigate the modern job market amidst a time of layoffs and broken recruiting processes.
Amazon revolutionized the retail market with its online shopping and shipping, a revolution that caused companies to change drastically or go bankrupt. Even Walmart had to reboot itself to battle the e-commerce giant. Another industry that Amazon took a huge swing at, tied to its original founding purpose, was books, and then with its Kindle and e-books in 2007. Already on its heels, COVID-19 took a swing at retail when people weren't allowed to visit stores to support the already struggling book industry. Today's guest has taken those swings to the chin and is now turning things around and succeeding. Barnes & Noble CEO, James Daunt, joins this episode of The Reboot Chronicles to discuss how he is rebooting the largest retail bookseller in the United States. Barnes and Noble is the perfect reboot story, which has seen the good, the bad, and the atrocious times as it lived through in its storied journey. With declining store numbers for almost 15 years and then lock-downs, the company is back on a growth track, with 600 stores, and 18,000 employees that deliver around $3.5 billion in annual revenue. Follow along as we unpack this active, back to basics, turnaround, and what Barnes & Noble has in store for us next.
With cybercrime damages estimated to cost the world $15-20 trillion by 2028—none of us are safe from its impact. The Godfather of Israeli Cybersecurity, Shlomo Kramer - CEO of Cato Networks, joins us for this episode of The Reboot Chronicles to unpack why the next generation of cyber security will be SASE technology. Shlomo was a seed investor and board member of industry giant Palo Alto Networks, writing their first investment check. He co-founded both Check Point and Imperva, taking both companies public—and has raised $771 million at Cato, which was last valued at over $3 billion. Speaking of going public, Cato has been on a growth tear, recently doubling revenues with a massive ecosystem of thousands of enterprise clients and partners who they protect. Listen in to this riveting episode about the cyber wars that are attacking our organizations, governments, and families, how to make our digital experience safer, and whether there should be a Geneva Convention for cyber-attacks.
Education is the cornerstone of every great nation, and it is through great education that world-class innovators and leaders arise to make changes where change is needed. Easier said than done but when done correctly, through a team of forward-thinking individuals who believe “there are no such things as unrealistic dreams” you can deliver a level of education that will shape generations. That is exactly what today's guest on The Reboot Chronicles is passionate about—believing in the impact of the next generation and building a platform that prepares them to do it. President at High Point University, Nido Qubein is a visionary maverick who has spent two decades turning around a school from near closure. After bringing High Point back from the brink of irrelevance, obscurity and decline, Nido has rebooted it into a thriving world-class university that other institutions and organizations are learning from. This episode is chalk full of leadership and reboot stories that people need now. Listen in as we discover Nido's journey, and unpack lessons learned from leading and governing diverse corporations, and how High Point is preparing our future leaders.
AI is one of the hottest topics in the tech world, with investors pouring billions of dollars into thousands of projects and companies—and no signs of slowing down. It's predicted that the AI sector will receive another trillion-dollar boost over the next few years. What if there was a platform that would allow you to clone yourself, to broaden your reach, or interact with someone else's clone to learn from? Would you do it if you could make money from it? While that might sound like the plot of a dystopian novel, Delphi CEO Dara Ladjevardian, has made it a reality—and anyone can tap into it. Join me as I talk with Dara and his clone about how AI clones could revolutionize fields like mentorship, teaching, content creation, and more. Listen in as we also unpack entrepreneurship, starting a business with trust, and the future of AI as it becomes a trillion-dollar industry.
Hyper-scaling in a highly competitive sector is not for the faint of heart. You need a team that is hitting on all cylinders—while adding new engines to increase horsepower and capabilities along the way. In the tech-world, you need to competitively unseat and outpace the other business-as-usual systems integrators—and help your clients build out next-generation systems that will allow them to transform their businesses too. After 17 straight quarters of growth, Persistent Systems, is one of the fastest growing global services and solutions company, with 23,000 employees who have tripled revenue to over $1.2B, while its market cap exploded from $700M to over $9.5B. Persistent CEO, Sandeep Kalra, joins us on this episode of The Reboot Chronicles, to unpack how he went beyond merely turning around the company after it hit a speed bump. After developing a new approach to growth, he and his new team rebooted the company through aggressive organic growth, smart acquisitions, and a deep roster of who's who partnerships. As our listeners know, Reboots must transform an organizations People, Platform, and Passion to be a long-term success—and Sandeep has done just that. Listen in to learn about his journey, as he continues to reboot Persistent into a multi-billion-dollar industry leader, through a positive leadership style, and a hands-on approach to growth—and blind spots that CEOs need to uncover about their businesses and AI.
Many CEO's parachute in to reboot companies, but today's guest has had to do it dozens of times. Founded by his father in a Red Barn in Waterloo Wisconsin, John Burke, President and CEO of Trek Bicycle, has been rebooting the company since he started working there as a teenager. A remarkably fun leader and author of three books, John has grown the company into the largest manufacturers of bicycles in the U.S. Now a $2 Billion global company with thousands of employees selling through a massive network of distributors and 5000 dealers around the globe, Trek is one of the world's most popular bicycle brands, and Fortune Magazine's Top 100 Best Companies to Work for that is still owned by its employees and founding family. Listen in and learn how his honest and blunt approaches to life have helped him reboot the company—and himself—with a focus on products and customers. Great stories here, like responding to good and bad decisions with big and small reboots to stay competitive, lessons learned from his Dad—and the need for civic minded people who can “drain the swamp” and fix our broken political ecosystems.
With Amazon and online shopping exploding in popularity, with new habits formed and accelerated during the pandemic, brick-and-mortar stores are at yet another turning point to regain relevancy. It is now a common sight to drive around towns in North America to see malls and outlet centers slowly hollowing out, becoming something else, or a place for mall walkers to get some steps in. One company rebooting the outlet mall experience in a big way is Tanger, a leading operator of upscale shopping centers across North America. Although this company has been around for 30 years, in the last 4 years alone they have been on a post-covid bounce back and are now valued at over $3B. On this episode of the Reboot Chronicles, Tanger CEO Stephen Yalof gives us a behind the scenes tour of how he's rebooting the company—and competing in the ever-growing digital age. Listen in as we unpack changes being made to bring shoppers back into brick-and-mortar stores, shifts in consumer behaviors, and some advice for young professionals looking to make an impact in the retail economy.
With Apple going all in on AI to boost its next round of hardware and services with Apple Intelligence, data is needed now more than ever—massive data. More data than one company can provide, if they hope to make AI services quickly and efficiently do what's asked, without getting bogged-down. Another California company attacking AI plumbing problems is Teradata, one of the largest cloud analytics platforms with a focus on harmonizing data. Starting as a hardware company, making things like the first system over 1 terabyte for Walmart, Teradata has transitioned into a software company, with 7,000 employees in 41 countries who delivered $1.8 Billion in revenue last year. On this episode of the Reboot Chronicles, Teradata CEO Steve McMillan, unpacks how he has rebooted the company and brought it into the 21st century. Listen in as we discuss how they made that transition, how AI is impacting their growth, his personal journey, and where they may end up in the revolutionary times ahead.
We have reported about how India is becoming a global leader across industry sectors and interviewed dozens of top CEO's who have been leading the charge. From Zoho, Cisco, and Juniper Networks to TTEC, H&R Block, Mphasis and many others, many CEO's are shifting billions of dollars of investments from a dependence on China and Taiwan toward India. Another global leader driving this massive transformation is The Mahindra group, a $21 Billion Multinational Federation of Companies which employs 145,000 people across dozens of sectors. They have also become a rapidly growing multi-billion-dollar provider of technology consulting, services and digital solutions—helping other corporations make this reboot a reality. On this episode of The Reboot Chronicles, Tech Mahindra chief executive, Lakshmanan Chidambaram (CTL), takes us behind the scenes in an entertaining and educational tour of what's next—from next-gen factories, supply chains, AI automation, and robotics, to turnkey villages of the future where people will work and play, and how trust can change everything.
Power tools are a staple of any garage whether you are a blue-collar worker, a hobbyist, or someone who has just bought a picture frame that needs hanging. Approximately 55 percent of Americans have at least five power tools in their possession, with a large portion of those people buying those tools during COVID-19, when we saw a spike in indoor and outdoor DIY home renovations. Many companies like, DeWalt and Milwaukee, experienced that big spike—as did STIHL, one of the world's largest manufacturers of chainsaws and outdoor equipment. Founded in 1926, Stihl is still a family owned company with a global network of 55,000 dealers in 160 countries and 20,000 employees who delivered $5 Billion in revenue last year. The engine behind this growth is Chairman/CEO Michael Traub, who is with us for this episode of the Reboot Chronicles to get to the root of what makes Stihl successful, how they maintain their professional-grade competitive edge, the importance of making a product that is passed down from one generation to the next—as well as some great career advice and what keeps him up at night!
Instant shipping is the new norm that continues to fuel America's Amazon era shopping addictions. Approximately 350 billion packages shipped last year—projected to hit 500 billion worldwide by 2028. And in this brave new tech. enabled shopping revolution, consumers have moved beyond asking ‘what day' will my package arrive to expecting real-time tracking with exact arrival times and proof of delivery. With FedEx and UPS enabling these trends, we took a look under the hood to see how UPS is empowering consumers and businesses in the digital age. With 500,000 employees in 200 countries that delivered $91 billion in revenue last year, UPS thinks about all the aspects of shipping services from ordering and delivery, to deep logistics, analytics, and predicting potential returns. The UPS Store® is the world's largest franchisor of retail shipping and business service centers, with over 5,500 locations catering to the small-office/home-office market, gig-economy workers, corporate road warriors, and consumers. Like Walgreens, Starbucks and CVS, you can find a store within 10 miles of 85% of the U.S. population. Driving their growth is President Sarah Casalan Bittle, who is with us for this episode of the Reboot Chronicles to unpack what makes her people successful, the importance of collaborative partnerships, and how her near fatal heart-attack made her a more remarkable leader.
Cybersecurity is a mess that will continue to impact all of us in the hyper-connected world we live in—and is estimated to cost the global economy $20Trillion by 2026. Whether it is fighting against government sponsored terrorist groups, gig-economy ransomware artists, teenagers holed up in their basements or AI drones, combatting cybersecurity is vital for anyone in charge of digital information. Fighting is the key word of this global war. The Honorable Eric Rosenbach, knows how to fight at scale globally. He has been confronting cyber risk for decades in his government, civic and private sector roles. Eric is a Harvard faculty member and Director of Harvard's Defense, Emerging Technology, and Strategy Program and previously he was the Chief of Staff for The US Department of Defense—a huge messy job for sure. With a budget of $840 Billion the U.S. DoD is the largest government organization leading The Army, Marines, Navy, Air Force, Space Force, Coast Guard and National Guard Groups. With 3.4 million people working out of 4800 locations in 160 countries, the DoD is the largest employer in the US….and you thought Walmart was big!! A strategic Innovator Eric started The Pentagon's Defense Innovation Unit and has authored several books, including Confronting Cyber Risk: An Embedded Endurance Strategy. Watch or listen in as we unpack scary untold stories that can help you prepare for the rise in ransomware attacks on mid-sized firms, misguided AI drones, dealing with failure and even some on how to reboot bureaucratic government groups.
You can't Reboot your business or your life with the old playbooks that got you to where you are today—you must redesign your approach to what's coming next. Even though they were founded in the 40's, Cannon Design is not your mothers design firm. One of the best examples of the ‘Build, Buy, Borrow' growth-acceleration examples we've discovered outside of tech., they've grown into a diverse services and software platform through creative partnerships and acquisitions, across the globe. Bold acquisitions like O'Donnell, Wicklund, Pigozzi & Peterson and Astorino Co. allowed them to break into competitive regions, while mergers with Blue Cottage and others helped them get into healthcare, education, and the workplace sectors. Watch or Listen in as we talk with Cannon Design CEO, Brad Lukanic, about his open and honest plans to elevate design and architecture to the next-level through organic growth and acquisitions—as well as great tips for those starting or rebooting your career.
A serial entrepreneur and go-to-market pro, Andrew Amann has developed a bunch of patents and startups, with some successful exits along the way. A Nuclear Submarine Engineer turned CEO, he runs one of the fastest growing product design and engineering studios, building dozens of companies and hundreds of products, used by millions of people that have created over$ 1B in revenue. Listen in as we unpack how startups can better de-risk themselves and get help. From partnering with hubs like 1871 and developing a supportive ecosystem to coming up with a breakthrough product/platform ideas that can scale with a real market fit—there are lots of challenges, mountains and potholes for entrepreneurs to deal with along the way to success.
The world's largest private equity firm acquired a majority stake in Mphasis—a $1.6 Billion multinational technology services company with 37,500 employees working with large enterprise clients around the globe. The deal was Blackstone's largest tech. investment and biggest acquisition in India. With a long rough history, being owned by the likes of EDS and HP, Blackstone saved Mphasis by making it independent and agile once again. Since the deal Mphasis has been on a tear, securing some of their largest deal wins in history. Mphasis CEO, Nitin Rakesh, is no stranger to reboots. Watch or listen in as we unpack how he has been building the future, accelerating digital products and AI services while acquiring and partnering with some of the world's leading tech companies.
Personal reboots are the hardest, especially if you have been knocked down and kicked out of the industry and ecosystem of people that got you there. On this Episode of the Reboot Chronicles Actor, Producer, Director, and Author Kevin Sorbo openly shares his remarkable comeback story. Long before Marvel movies were everywhere, Kevin was known to millions around the world as Hercules. The hit series Hercules was beloved in 176 countries, surpassing even Baywatch as the most watched TV show on the planet. A conservative Christian shunned by Hollywood, Kevin formed Sorbo Studios which has produced some critically acclaimed movies including God's Not Dead and Miracle in East Texas, with many more on the way. Listen in and learn about Kevins' reboot, from action hero to Christian influencer, his new movies like Regan with Dennis Quaid—and how his near-death experience kicked it all off. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Most all companies are going through some form of tech. reboot. From the 20-person start-up to organizations with 100,000 people—some who have been around for over 100 years. Though there is much to learn from big and small reboots, the business in question has roots back to the 1800's when it was a small NYC accounting office. Today KPMG is one of the world's top professional services firms, serving 80% of the Fortune Global 500 with a broad spectrum of Audit, Tax, Advisory and Innovation services. With more than 270,000 people operating in 143 countries who delivered $36B in revenue last year. On this episode of The Reboot Chronicles, KPMG's CEO (US) Paul Knopp unpacks changes he made as a newbie CEO in the disorienting COVID times, and how AI will help his clients—some the world's largest public companies in the world—reboot themselves. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Legendary entrepreneur Joel Hyatt has built extremely disruptive ventures that have democratized services across legal, technology, and media sectors. He did it with legal services for ‘the rest of us' when he co-founded Hyatt Legal in the 70's —busting the ban on lawyer ads—and also shook up the industry by adding legal as an employee benefit, which is now part of MetLife. After winning an antitrust case which broke up a big media stronghold, he and Al Gore started Current TV pioneering user-generated content. Current TV was hot, and received multiple Emmys, Peabodys, and Livingston Awards, investments from Comcast and Direct TV and is now a part of Aljazera Media Network. Joel's latest venture, Globality, is all about streamlining and enhancing the procurement process for businesses. Leveraging both machine learning and generative AI, the company offers something totally unique it calls “autonomous self-serve sourcing.” And what's interesting is that this is no 2024 VC-backed start-up leaping on the AI bandwagon. Joel has been developing this solution for years, and so has both learned what works and what doesn't. On this episode Joel shares decades of wisdom from his various endeavors that democratized oligopolies; unpacks untold stories about how Globality is transforming the boring side of business—and tells some fun and humorous startup stories with his friend Al Gore. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
The personal care and beauty market is projected to be a $750B by 2032—and women and celebrities want a piece of it. Celebrities and the beauty industry have been ubiquitously tied together through generations. In recent years however, celebrities aren't only endorsing or becoming the face of the brand—they're now working on their own beauty brands. Christie Brinkley, the international superstar and seemingly ageless beauty, served as a brand ambassador after being introduced to SBLA Beauty by a friend during the pandemic. The science-backed, non-invasive skincare brand, founded by Beauty Pioneer Randi Shinder, is a new platform of tools that sculpt, lift and firm the face, neck, chin and jawline. Prior to the rise of the Girl Boss in the 2010's, that has trickled into the 2020s, Randi revolutionized the fragrance space with CLEAN Beauty in 2002, which became one of the most successful independent fragrance brands of all-time. She followed that with Dessert Beauty with Jessica Simpson, the first brand to exceed $10 million at Sephora, and Fusion Beauty, the first to exceed $50 million at Sephora, before selling both Clean and Fusion in 2009. Seeking to slow down (yeah right) after launching the I Smell Great brand with Sophia Bush, Randi noticed a white space in the industry, and decided to get back into the lab and invent SBLA. On this episode of The Reboot Chronicles Show, Randi unpacks her secrets to scaling brands and exits, why Sephora shifted away from their Indi-strategy—and why she should be the CEO of Pinterest. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
When trying to grow a food chain it can easily lose its character and freshness as everything becomes about speed and profits. And, when you are a chain that was built on the back of amazingly fresh food and unique in-store customer experiences, how do you grow and expand to 2000 locations? From humble beginnings in 1977, and being named to “America's Fastest Growing Private Companies” in 2005, to now having over 400 locations and headed to 2000, Potbelly Sandwiches has been growing with quality in mind. During covid they took steps to reinvent themselves through tech, investing heavily into their team—and creating an app and rewards program that kept them breathing as many companies drifted. On this episode of The Reboot Chronicles, Potbelly CEO Bob Wright unpacks how to grow a brand without losing its identity. Listen in to the inside story on how he is rebooting this loveable brand once again—aggressively expanding their global footprint, investing in digital loyalty platforms, and competitively positioning them to provide the next level of authentic consumer experiences. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Ever wonder how some companies seize serendipitous moments—with the likes of Adam Sandler and Walker Hayes—while others pass on the opportunistic gifts that could have moved their brand needle? On the heels of a deal to be the official bar and grill of the NFL, an Undercover Boss series coming soon, and 200 new concepts in their test kitchens—Dine Brands is on a role. The $8 Billion restaurant group, that owns Applebee's, IHOP and Fuzzy's, has 3500 restaurants and 125,000 people who are rebooting these iconic brands at scale. Listen to Dean and hospitality guru and CEO of Dine Brands, John Peyton for this episode of The Reboot Chronicles to unpack funny untold behind the scenes stories, explore the art and science of innovating—and what happens when you combine the Applebee's and IHOP menus. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
The gig economy is hotter than ever with 36% of U.S. workers in it, and nearly half of the global workforce—1.6 BILLION PEOPLE—are independent gigsters. With growing inflation and a decrease in the desire to go to college, there are a lot of people looking for other lines of work. Either something to fill in the hours of a shorter work week to make ends meet or for a full-time position in a local blue-collar field. LinkedIn and Indeed can help—but if you are looking for a hub of local, entry-level, hourly or blue-collar jobs, Gigs is the place to be. Gigs focuses on honesty, clarity, and helping blue-collar and entry-level workers find jobs that match their needs. All postings tell you the estimated hourly rate, things to expect, commute distance, and benefits/perks—without all the corporate jargon you see on major job boards. To unpack all of this, we invited Gigs CEO Allen Narcisse to this episode of the Reboot Chronicles Show. A Lyft and Uber alumni., Allen is attacking a space that societies and organizations of all sizes are struggling with. Listen in to see how he is simplifying the sector by connecting 86 million workers with thousands of employers in local communities across the US. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
The way a customer interacts with a business can make or break a brand. There are immediate break points, like how hard it is to interact, and more long subtle break points, like how well can a business curate a customer's experience to keep them coming back. Even with all the technology at our fingertips, these long form conversations continue to be challenging, because they require both sides to communicate effectively—and know what they want from each other. One company facilitating conversations and interactions is Klaviyo, who developed technology to unite data, analytics, and marketing to create better personalized communications that have helped some of the world's most popular brands earn $100B in revenue so far. To discuss how Klaviyo is rebooting the sector, we invited CEO Andrew Bialecki to this episode of The Reboot Chronicles. Andrew started Klaviyo alongside co-founder Ed Hallen because they saw that companies had tons of consumer data but couldn't answer basic questions. Listen in for lessons learned from their first 12 years, how the next 12 may go—and what's going on with corporate AI FOMO. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
With AI being aggressively adopted in most every industry sector, you may be wondering what becomes of the billions of call center interactions that take place around the world? With all the technology imbedded in our lives, most are frustrated because they are not served well through self-service platforms—and many say they want to connect with real humans behind the brands they deal with. Operating on six continents with 64,000 employees conducting billions of these last mile conversations in 50 languages is TTEC. The $2.4B services provider takes innovation seriously and is working on rebooting tech. platforms and other AI-enabled customer journey solutions across all interaction channels at the world's largest corporations. We invited TTEC's President and CEO of TTEC Engage for an episode of The Reboot Chronicles to discuss “the innovative mess required to be better than you were the day before” and unpack how she is taking this market leader to the next level of market-making growth. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
The food industry has been struggling to adapt to the world around them. With pickup and delivery services impacting grocery store sales, and the rise of services like DoorDash and Uber Eats rebooting consumer habits, competition and change are the new norm. A key player quietly rebooting the grocery and supply chain sectors is Spartan Nash. Founded in 1885 as a tiny candy and tobacco store in Devil's Lake, North Dakota, Spartan Nash is a $9.7 Billion Fortune 400 company with 17,000 Associates that delivers to 2,300 independent grocers and hundreds of their own stores. They also “deliver a little taste of home” to all who serve the U.S. military no matter where they are stationed around the globe. We invited Spartan Nash CEO Tony Sarsam to this episode of The Reboot Chronicles for a behind the scenes tour of his reboot story. A thoughtful agile leader and industry veteran from Frito-Lay, Borden, and Nestle, Tony has been transforming the company—and keeping his teams on a mission to “Make Yesterday Jealous For How Great Today Is.” --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Most American consumers have credit card debt in some form, with the total across those consumers at an alarming $1.03T. A new subset of the debt market that has been growing over the years is the buy now pay later model, that is projected to grow to $167B market by 2032. Though it may seem familiar to those that remember retail layaway programs, the model offers another way for consumers and merchants to transact, without the common credit card interest rates charged across monthly statement balances. One of the biggest of these rapidly growing platform companies is Affirm, Inc. Similar to Afterpay and Klarna, Affirm has over 50 million consumers on its platform that have generated $60 Billion in merchandise value through nearly 300,000 partners from the largest retailers and travel companies to the smallest online stores on the Internet. We invited Libor Michalek, Affirms President and board member to this episode of The Reboot Chronicles to give us a behind the scenes look at this sector, with insights into what helped Affirm take-off, and what's coming next. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
When you hear about a public company going through six CEOs, you may think “they are doomed!” Not so when you bring in an outsider who was the President of Uber, and focused in on rebooting the culture first—rather than deploying the typical rinse and repeat “transformation” consulting playbook. H&R Block has been on a rocky rollercoaster ride over the decades—occasionally coming close to the brink of obscurity, irrelevance, and decline. More than a cultural shift, this $3.5B behemoth, with 60,000 tax pros in 10,000 locations who have prepared close to 100 million returns, required industrial strength turnaround leadership. Their CEO Jeff Jones, a grounded, humble and agile leader, brought that strength to the company. He joined us for this episode of The Reboot Chronicles to unpack dozens of Reboot Lessons, with remarkable stories about how he shifted H&R Block from a command and control to a connected culture, why 5 million people switched over to their rebooted platform—and why he resigned as Uber's President during its darkest days. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Not many leaders can say they've been at the same company for 30 years and been an active Rebooter of the organization along the way—taking it from a small town supplier to a global market leader. Dan Florness can. As President and CEO of Fastenal, a Fortune 500 leader in sectors from industrial supplies, logistics and consulting services to manufacturing, construction, and state and local government sectors, Dan and his teams have grown the company to 3,400 locations in 25 countries with 23,000 "can do - entrepreneurial" employees who delivered over $7B in revenue last year. Dan shares his simple insights and stories on how to Reboot a small nuts and bolts supplier into a Fortune 500 leader, on this episode of The Reboot Chronicles Show. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Donating to charities is something that most Americans probably would like to do but are not sure when or where to start—or who to donate to. And outside of a fundraising call, a Sarah McLachlan commercial, or unfortunate event of a natural disaster, people may never think to donate. Well luckily for the average household, some organizations are making this process easier and easier, and even trying to make giving a habit. One company bringing generosity into the 21st century and to the next generation is Daffy, a non-profit creating community hubs for finding charities and donating to them by making Donor Advise Funds available to the rest of us. To talk more about how he is making giving into a habit, we invited Adam Nash to this episode of The Reboot Chronicles Show. Adam is a Silicon Valley veteran, helping people access over 1.5 million charities and rebooting an old model industry along the way. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message
Cancer is not an easy topic to discuss. It is a devastating disease that takes over 10 million lives a year—600 thousand of those in the U.S. alone. To anyone who has gone through it or has loved ones who have fought cancer, it helps to know that you are not alone in that fight. Hundreds of organizations around the globe are focused on researching cancer from different angle—in the hopes of helping people through all stages of the process. One of those organizations working on discovering easier and less intensive ways to detect cancer is Guardant Health. They are a precision oncology company focused on reducing those numbers across all stages—from screening to find cancer and monitoring for recurrences in early-stages to helping doctors select treatments for patients with more advanced-stages. The half a billion-dollar public company has been making strides in cancer screening accuracy and accessibility through blood tests versus biopsies. We invited the Co-Founder and Co-CEO of Guardant Health, AmirAli Talasaz, for an episode of The Reboot Chronicles, to unpack how their simple blood tests could be the best and easiest way to fight the war on cancer. --- Send in a voice message: https://podcasters.spotify.com/pod/show/rebootchronicles/message