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It's hard to move on social media these days without bumping into a post on gratitude. If you're wondering what all the fuss is about, this week's classic interview with Chester Elton, “the apostle of appreciation”, is for you. According to Chester, gratitude cuts to the heart of who we really are. Gratitude exists at an emotional level and is about WHO is in our lives, WHAT we find meaningful and HOW we live. If we make time for gratitude, we can find a way to live that makes everything less stressful. Chester and Andrew also discuss the ways we can build gratitude into everyday life, adding meaning and lightness to our daily routines. Chester Elton has carried out extensive research into how gratitude can help us lead in the workplace. His books, co-authored with Adrian Gostick, include Leading With Gratitude and All In: How the Best Managers Create a Culture of Belief and Drive Big Results. Subscriber Content This Week If you're a subscriber to The Meaningful Life (via Apple Podcasts, Spotify or Patreon), this week you'll be hearing: Three things Chester Elton knows to be true. AND subscribers also access all of our previous bonus content - a rich trove of insight on love, life and meaning created by Andrew and his interviewees. Follow Up Get Andrew's free guide to difficult conversations with your partner: How to Tell Your Partner Difficult Things Take a look at Andrew's new online relationship course: My Best Relationship Tools Read Chester Elton's Leading with Gratitude Book Sign up for Chester Elton's free LinkedIn newsletter, The Gratitude Journal Read Chester Elton's article on Why We Should be Grateful for Hard Times Read Jay Shetty's book Think Like A Monk: Train Your Mind for Peace and Purpose Every Day Andrew offers regular advice on love, marriage and finding meaning in your life via his social channels. Follow him on Twitter, Facebook and YouTube @andrewgmarshall
Today, we are joined by Bill Williams. He's called "Electric Bill" for a reason. Bill Williams is on a mission to shock us out of our static daily routines. He is known for his unique brand of electrified methodologies for the workplace, now available to you in electric Life. Bill's honest, succinct, and enthusiastic approach to leadership has inspired and reshaped countless national organizations over the span of thirty years. Whether coaching an individual over Zoom, or speaking to rooms of more than a thousand delegates, Bill's impact is equally felt. His power comes from hearing "No" and reformulating it as "Not Yet." Bill is the CEO of the boutique leadership development firm, The B4 Group Inc, and the host and brand ambassador for The Art of Leadership Signature Summit / The Art of Leadership Women. Bill caters his solution-based strategies to individuals and corporations in the private, public, and not-for-profit sectors. In this episode, Bill discusses the importance of reframing mistakes as learning opportunities for leaders. He emphasizes the value of self-awareness, psychological safety within teams, and the significance of recognizing individual contributions. Bill shares personal anecdotes, including a story about Sir Ken Robinson and reflections on maintaining authenticity and empathy in leadership. The discussion finishes with the dangers of toxic positivity and the benefits of a reciprocal, appreciative work culture. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:38) Tip: The iPhone Example: Iteration and Innovation (03:08) Tip: Sir Ken Robinson: Overcoming Challenges (05:48) Technique: Creating Psychological Safety in Organizations (06:24) Tool: The Dr. STAR Framework for Leadership (11:28) Tip: The Importance of Authenticity and Emotional Intelligence (19:49) Tip: The Power of Reciprocity and Genuine Appreciation (22:59) Tip: The Story of the Two Monks: Letting Go of Burdens (25:31) Conclusion
Two Heads: Brand Marketing & Strategic Coaching for Today's Marketplace
Today, we're diving into James Clear's best-selling book, Atomic Habits. Now, if you're running a small business, you know that success doesn't happen overnight. It's the small, consistent actions—the ‘atomic habits'—that compound over time to create big results. Today, we'll break down James' book into six key takeaways, specifically tailored for small business owners. We'll give you an overview and an action item for each point so you can implement these strategies immediately.
In this episode of The Tech Leader's Playbook, former Amazon executive and author John Rossman discusses his leadership journey and the crucial role of calculated risk-taking in driving enterprise growth. Drawing from his experience at Amazon and his books, The Amazon Way and Big Bet Leadership, Rossman shares insights on fostering innovation, maintaining velocity, and avoiding the pitfalls of incrementalism. Learn actionable strategies to transform your business, create a culture of innovation, and lead with agility in the digital era. Takeaways Calculated risks are essential for creating enterprise value. Big Bet Leadership focuses on high upside opportunities. Playing to win is different from playing not to lose. Creating clarity and maintaining velocity are crucial for success. Fostering a culture of innovation requires leadership commitment. Customer obsession drives meaningful problem-solving. Active skepticism helps leaders navigate emerging technologies. Avoiding common mistakes can enhance risk-taking strategies. Strategic thinking is vital for tech leaders. Independent opinions can improve decision-making processes. Chapters 00:00 Calculated Risks and Enterprise Value 02:53 John Rossman's Journey at Amazon 06:11 The Importance of Leadership Principles 08:54 Big Bet Leadership: A New Approach 12:11 Playing to Win vs. Playing Not to Lose 15:03 Creating Clarity and Maintaining Velocity 17:50 De-risking Projects Without Overthinking 20:56 Fostering a Culture of Innovation 24:14 Customer Obsession and Problem Solving 27:08 The Role of Skepticism in Leadership 29:50 Avoiding Common Mistakes in Risk Taking 32:47 Strategic Thinking for Tech Leaders 35:58 Balancing Emerging Tech and Business Needs 38:49 Identifying High-Risk Assumptions 42:03 The Importance of Independent Opinions 44:48 Final Thoughts on Leadership and Innovation Guest's Website: https://johnrossman.com/ Guest's Social Media Links: https://www.linkedin.com/in/john-rossman/ Resources and Links: https://www.hireclout.com https://www.podcast.hireclout.com https://www.linkedin.com/in/hirefasthireright/
This episode is also available on YouTube: https://youtu.be/v9PW1onH2fU The traits that make a great salesperson are strikingly similar to those that define an effective leader. Both roles require the ability to guide and inspire others, often in situations where the path forward is unclear. Jason Cutter, Chief Transformation Officer at Cutter Consulting Group's background is a testament to his unique approach to sales and leadership. With analytical upbringing Cutter initially pursued a degree in marine biology, preferring the company of sharks to people. However, his career took a significant turn when he ventured into the sales industry in 2002. Despite having no formal training in sales or leadership, Cutter's knack for understanding and helping people propelled him forward. He combined his analytical skills with a deep empathy for client needs, eventually authoring the influential book "Selling with Authentic Persuasion." Now, as an international speaker and thought leader, Cutter helps organizations build scalable, profitable sales teams that prioritize genuine human connection over traditional sales tactics. What you'll learn: How can sales professionals leverage their authentic selves to build trust and close more deals? What strategies can leaders use to transition from operations to effective sales leadership? How do you balance the need for structured processes with the necessity for human interaction in sales? We want to hear from you! Sales leaders: What are the challenges you are faced with? Would you like some ideas on how to solve them? Hamish will shortly be releasing our first "Listener questions" episode and we want to hear from you! What's the burning question you want an answer to? What do you think of the show? Whatever your questions, comment on social media or email us at the address below, and we will possibly add your questions to future episodes. Please submit your questions at: https://share.hsforms.com/1bauMW6liRNKbrZR0w6FPNwbn9ta Resources: Selling with Authentic Persuasion: Transform from Order Taker to Quota Breaker, by Jason Cutter The Five Love Languages: The Secret to Love That Lasts, by Gary Chapman The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman, Dr. Paul White No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results, by Cy Wakeman The Sales Innovation Paradox: Harnessing Modern Methods for Optimal Sales Performance, by Howard Dover --- Connect with Hamish on LinkedIn: https://www.linkedin.com/in/hamishknox/ Meet Hamish at a Sandler Summit: https://www.hamish.sandler.com/orlando Fathom: https://fathom.video/invite/72CZPA Humanic: https://app.humantic.ai/login/?referral_code=HamishKnox_SA
Cy Wakeman discusses why engagement is overrated and what really drives results. — YOU'LL LEARN — 1) How your ego ruins 2.5 hours of each day. 2) Three questions for breaking free from your ego. 3) Why to stop saying “should". Subscribe or visit AwesomeAtYourJob.com/ep898 for clickable versions of the links below. — ABOUT CY — Cy Wakeman is a drama researcher, international leadership speaker, and consultant. In 2001 she founded Reality-Based Leadership. She is the author of four books: Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace and Turn Excuses Into Results (2010), NY Times Bestseller, The Reality-Based Rules of the Workplace: Know What Boosts Your Value, Kills Your Chances, and Will Make You Happier (2013), No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results (2017), and her newest release, Life's Messy, Live Happy. Deemed as “the secret weapon to restoring sanity to the workplace,” Cy Wakeman was voted in the top 100 leadership professionals to follow on twitter for 7 years in a row. In 2021, 2022, and 2023 she topped the Global Gurus list of Top 30 Leadership Professionals across the globe, coming in at #1. • Book: No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results • Newsletter: Reality-Based Leadership Newsletter • TED Talk: Ditch the Drama – How to Live Happy in a Messy World • Website: RealityBasedLeadership.com — RESOURCES MENTIONED IN THE SHOW — • Book: Consolations: The Solace, Nourishment and Underlying Meaning of Everyday Words by David Whyte • Book: Feeling Good: The New Mood Therapy by David Burns • Figure: Byron Katie See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Meghan West knew at a young age she wanted to join her Dad and the team at Mastercam. Now she's the president and CEO, bringing solutions and services to the manufacturing world with advanced software. This episode is a wide-spanning journey that starts with the company's origins and Meghan's early days. We learn about Meghan's entrance into the company after her degree and how she had to find a role where she could be of most value to the organization. Meghan discovered an interest an aptitude for putting structure in place as the company continued its substantial growth. Ari and Meghan discussed the limits of bureaucracy and strategic frameworks. Finally Ari and Meghan talk about how Mastercam listens to its customers, but also tries to stay one step ahead…anticipating future needs. Meghan's favorite business book: No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results, Cy Wakeman Meghan West, Mastercam Website: https://www.mastercam.com/ Facebook: https://www.facebook.com/Mastercam YouTube: https://www.youtube.com/@mastercam LinkedIn: https://www.linkedin.com/company/mastercam/ Meghan's LinkedIn: https://www.linkedin.com/in/westmeghan/ Ari Santiago, CEO, CompassMSP Company Website: https://compassmsp.com/ Company LinkedIn: https://www.linkedin.com/company/compass-msp/ Podcast Facebook: https://www.facebook.com/MadeinAmericaPodcast Podcast LinkedIn: https://www.linkedin.com/company/made-in-america-podcast-with-ari Podcast YouTube: https://youtube.com/c/MadeinAmericaPodcastwithAri Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/ Podcast produced by Miceli Productions: https://miceliproductions.com/ Podcast executive production by Gael Communications: https://www.gaelcommunications.com/ Meghan and Ari discuss: CAM Family business Business structure Training and education Additive manufacturing
In this episode, we are honored to have Chester Elton, a bestselling business author and organizational culture expert, as our guest. Join us as we delve into the world of high-performance real estate investing and personal development, where Chester will guide us through navigating uncertainty, inspiring others, and overcoming anxiety. With his extensive experience spanning over two decades, Chester has empowered numerous businesses to build exceptional workplace cultures and align their teams with strategic vision and values. ✅KEY POINTS ✅ ✅ Creating supportive work environments, promoting mental well-being, and managing anxiety in the workplace. ✅ The importance of enhancing the way we interact with ourselves, with a focus on personal development and mindset. ✅ Concept of fixing ourselves, we are not broken but have opportunities for growth and self-improvement. ✅ Empathy and understanding are essential for leadership and team dynamics, particularly during setbacks or challenging times LINKS TO BOOKMARK Keep up with the Elevate Podcast: https://elevatepod.com/ Interested in investing with Tyler? Visit https://www.cfcapllc.com/ Ready to boost your web presence? Visit www.sharpwilkinson.com/ FIND CHESTER Twitter https://twitter.com/chesterelton Facebook https://www.facebook.com/ChesterElton LinkedIn https://www.linkedin.com/in/chesterelton/ Instagram https://www.instagram.com/chester.elton/ The Culture Works https://thecultureworks.com/ The Gratitude Journal https://www.linkedin.com/newsletters/the-gratitude-journal-6665677019063345152/ NAMES & BOOKS Adrian Gostick and Chester Elton “All In: How the Best Managers Create a Culture of Belief and Drive Big Results” https://www.amazon.com/All-Managers-Create-Culture-Results/dp/1451659822/ref=sr_1_1?crid=6HRIONFGW2SF&keywords=all+in+chester+elton&qid=1689706918&sprefix=all+in+chester+elton%2Caps%2C90&sr=8-1 Adrian Gostick and Chester Elton “The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance” https://www.amazon.com/Carrot-Principle-Recognition-Accelerate-Performance/dp/1439149178/ref=sr_1_1?crid=31VZYIXYLJPWF&keywords=the+carrot+principle+chester+elton&qid=1689707023&sprefix=the+carrot+principle+chester+elton%2Caps%2C76&sr=8-1 Adrian Gostick and Chester Elton “The Best Team Wins: The New Science of High Performance” https://www.amazon.com/Best-Team-Wins-Science-Performance/dp/1501179861/ref=sr_1_1?crid=YMLQJRSKEMVG&keywords=the+best+team+winchester+elton&qid=1689707089&sprefix=the+best+team+winschester+elton%2Caps%2C85&sr=8-1 Adrian Gostick and Chester Elton “Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done” https://www.amazon.com/Anxiety-Work-Strategies-Resilience-Uncertainty/dp/B08JH9ZMRG/ref=sr_1_1?crid=17FKOPCYASY8Y&keywords=anxiety+at+work+winchester+elton&qid=1689707157&sprefix=anxiety+at+work+winchester+elton%2Caps%2C83&sr=8-1 Adrian Gostick and Chester Elton “Leading with Gratitude” https://www.amazon.com/Leading-Gratitude-Leadership-Practices-Extraordinary/dp/B07TCC2LCS/ref=sr_1_1?crid=HJ8TVHU4X7LC&keywords=leading+with+gratitude+chester+elton&qid=1689707306&s=audible&sprefix=Leading+With+Gratitude%2Caudible%2C121&sr=1-1 Adrian Gostick and Chester Elton “The Daily Carrot” https://www.amazon.com/Daily-Carrot-Principle-Enhance-Career/dp/143918173X/ref=sr_1_2?crid=2WP0XBUK9L5G7&keywords=the+daily+carrot&qid=1689707929&s=audible&sprefix=the+dail+carro%2Caudible%2C100&sr=1-2-catcorr Jay Shetty “Think Like a Monk” https://www.amazon.com/Think-Like-Monk-Train-Purpose/dp/B07YF3VPSP/ref=sr_1_1?crid=2F7BV8TWQX3FX&keywords=Think+Like+a+Monk+jay+shetty&qid=1689707235&s=audible&sprefix=think+like+a+monk+jay+shetty%2Caudible%2C90&sr=1-1 Kent Taylor “Made from Scratch” https://www.amazon.com/Made-Scratch-Legendary-Success-Roadhouse/dp/B09F9XSK6T/ref=sr_1_1?crid=1UJWD6BWCXFBW&keywords=Made+From+Scratch&qid=1689707389&s=audible&sprefix=made+from+scratch+%2Caudible%2C84&sr=1-1 Marshall Goldsmith “What Got You Here Won't Get You There” https://www.amazon.com/What-Got-Here-Wont-There/dp/B000MGBNGW/ref=sr_1_1?crid=37JESBOHPKSUP&keywords=What+Got+You+Here+Won%27t+Get+You+There&qid=1689707860&s=audible&sprefix=what+got+you+here+won%27t+get+you+there%2Caudible%2C98&sr=1-1 Clayton M. Christensen “The Innovator's Dilemma” https://www.amazon.com/The-Innovators-Dilemma-audiobook/dp/B06Y4RRGVV/ref=sr_1_1?crid=2NW3X00I1SDF&keywords=The+Innovator%27s+Dilemma&qid=1689707995&s=audible&sprefix=the+innovator%27s+dilemma%2Caudible%2C89&sr=1-1 Clayton M. Christensen “How Will You Measure Your Life?” https://www.amazon.com/How-Will-You-Measure-Your-Life-audiobook/dp/B0083EG3A6/ref=sr_1_1?keywords=how+you+measure+your+life&qid=1689708031&s=audible&sprefix=how+you+measure+%2Caudible%2C92&sr=1-1 Robert Waldinger “The Good Life” https://www.amazon.com/Good-Life-Life-Changing-Lessons-Happiness/dp/B0B4WWK515/ref=sr_1_1?crid=1M3Y4LG97C06O&keywords=Robert+Waldinger&qid=1689708104&s=audible&sprefix=robert+waldinger%2Caudible%2C107&sr=1-1
Difficult Conversations -Lessons I learned as an ICU Physician
Replay on Demand! Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, my guest is the incredible Cy Wakeman, who is a drama researcher, a global thought leader, and New York Times best-selling author. She has been deemed “the secret weapon to restoring sanity to the workplace” and has helped companies such as Google, Facebook, NBC Universal, Johns Hopkins, and countless others how to navigate our rapidly changing world using good mental processes to harness energy wasted in workplace drama, and reinvent that effort into achieving profound business results. As a highly sought-after conference headliner, she's a regular contributor on Forbes.com, The Huffington Post, and has been featured on the Today Show, Ask Gary Vee Show, and the New York Times Business Insider. Cy has published three books, the latest of which we'll talk about today called, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Cy tells us about herself and she shares with us her lifelong pursuit. She reveals some statistics about her research with hardworking, super achieving, professional people and how they spend two and a half hours a day in drama in the workplace. Dr. Orsini shares some advice about how he teaches healthcare professionals to help them prevent burnout and his concept of “It's hard to fire your best friend.” Cy tells us she believes in two things, “you love people up and then you call them up,” and shares a story about an upset nurse and why she said to her, “If you were great, what would great look like?” She also talks about how self-reflection is the ultimate drama diffuser. Cy explains her concept of toggling up and toggling down. Dr. Orsini talks more about why he loves conflict resolution with a great story and clarifies how great leaders make you self-reflect and how to look at things differently. The topic of leadership and the culture of business comes up in the conversation, and whether or not we need to train the leaders and if there are some leaders that just have to go. Find out why Cy doesn't believe in working on culture and why she said, “We don't have to fix the culture, we have to fix the climate.” If you enjoyed this podcast, please hit follow, and download all the previous episodes. Host: Dr. Anthony OrsiniGuest:Cy Wakeman For More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt's All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniTEDx Presentation - How the Human Connection Improves HealthcareResources Mentioned:Reality-Based LeadershipReality-Based Leadership with Cy Wakeman LinkedinCy Wakeman-YouTubeNo Ego Podcast with Cy WakemanNo Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results by Cy Wakeman
Do you want to get rid of drama on the manufacturing floor? As a leader, you avoid drama, set boundaries, and inspire by your team by becoming the ultimate “drama diffuser!” In this episode, I'm joined by guest Cy Wakeman, the president and founder of Reality-Based Leadership and the bestselling author of books like No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. I've been a fan of Cy's writing for years, and I'm excited to have her as a guest to talk about how leader can use skills like curiosity and self-reflection to overcome drama in their organization. 1:30 – To avoid drama—and your own ego—approach every situation by considering what you know for sure 3:30 – It's easy to fall into situations where you believe someone else is the villain or that you're doing the right thing, which is why it's important to consider facts, mindsets, and what details you know for sure 9:07 – The power of self-reflection is the ultimate drama diffuser 10:19 – Instead of judging or making assumptions, approach situations with curiosity, patience, and grace 11:49 – By extending an invitation instead of a lecture, you can “call people up to greatness.” 13:20 – “As the leader goes, so does the team.” 15:05 – If something happens that's unpreferred, you need to step up and impact it 20:02 – As a leader, you can set an example and set your team up to avoid drama 21:32 – By setting a strong leadership example and empowering your team, you can find productive solutions while still maintaining healthy boundaries and not falling into the trap of being a “fixer” for everyone's problems 23:05 – A question to ask yourself: if I see behavior I don't want, how am I enabling it? 24:29 – When you quit buffering your team member's relationship with reality, they will make better choices 29:32 – To get through to others, state reality and ask for what you really need 33:16 – As a leader, you can only make the invitation—it's up to others to decide what to do with that invitation 34:59 – With the correct leader, your team will step into brilliance most of the time 35:16 – If you have drama in your workplace, it's because people are venting instead of self-reflecting Connect with Cy Wakeman LinkedIn Reality-Based Leadership Website Newsletter Read Trevor's book review on No Ego
Cy Wakeman is a drama researcher, international leadership speaker, and consultant. In 2001 she founded Reality-Based Leadership. She is the author of three books: Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace and Turn Excuses Into Results (2010), NY Times Bestseller, The Reality-Based Rules of the Workplace: Know What Boosts Your Value, Kills Your Chances, and Will Make You Happier (2013), and her new release No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results (2017). In 2017 and 2018, she was named as one of the Top Global Leadership Gurus by Global Gurus, a Top 100 Leadership Expert to Follow on Twitter, and was deemed “the secret weapon to restoring sanity to the workplace.” In this interview, Cy and Cindra discuss: What it means to operate with “no ego” How our stress comes from our stories How suffering is optional Ways to question your thinking Tools for Reality-Based Leadership The actual time we waste in work-place drama…and it is astonishing! HIGH PERFORMANCE MINDSET SHOWNOTES FOR THIS EPISODE: www.cindrakamphoff.com/522 FOLLOW CINDRA ON INSTAGRAM: https://www.instagram.com/cindrakamphoff/ FOLLOW CINDRA ON TWITTER: https://twitter.com/mentally_strong TO REACH CY: Cy Wakeman & Reality-Based Leadership (realitybasedleadership.com) Love the show? Rate and review the show for Cindra to mention you on the next episode: https://podcasts.apple.com/us/podcast/high-performance-mindset-learn-from-world-class-leaders/id1034819901
In this episide, Dustin starts the episode off with how honing in on small habits are they key to generating big results in the gym. He then goes into which common foods seem "healthy" but should actually be avoided. He also explains what are his favorite shoes to train in that provide maximum support and prevent injury.
Chester Eltonhas spent 2 decades helping clients engage their employees and organizational strategy, vision, and values. In his inspiring and always entertaining talks, Chester provides real solutions for leaders looking to build culture, manage change, and drive innovation. Chester is the co-founder of The Culture Works, a global training company, and author of multiple award-winning, number 1 New York Times, USA today, and Wall Street Journal best-sellers; which have been translated into 30 languages and sold more than 1.5 million copies. These books are: “All In: How the Best Managers Create a Culture of Belief and Drive Big Results”, “The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance”, “The Best Team Wins: The New Science of High Performance”, and his latest book, “Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done”.His books have been called “fascinating” by Fortune magazine, and “creative and refreshing” by The New York Times. Chester has appeared on NBC's Today Show, CBS News' 60 Minutes, and is often quoted in Fast Company, Newsweek, and The Wall Street Journal. In 2020, Global Guru's research organization ranked Chester #4 amongst the world's top leadership experts, and #2 amongst the world's top organizational culture experts. He recently ranked #9 in the top 200 biggest voices in leadership to watch for in 2022.Insights from this episode:Duck SyndromeWorkplace anxietyMental health issues increase in younger generationHealthy workplace communication languageTrust and emotional safety in leaders and the workplaceImportance of making it safe to make mistakes, failures, and asking for helpWorker overload and burnout vs job securitySympathy vs EmpathyGratitudeQuotes from the show:“There is only one attribute to a leader that matters, and that is - empathy. If you are not empathetic, if people don't believe that you care about them, none of the other stuff matters.”“Even in the hard times, there are things we can be grateful for. Change that mindset, reduce your anxiety. ““The 8th strategy is gratitude. Treat yourself and treat those around you with a little bit of gratitude - it lifts them up, and it lifts you up.”“Gratitude is an extremely effective way to lead your teams in business. If you lead with gratitude, you'll have more engaged, happier employees. If you're happy at work, you'll be 150% more likely to be happy in your personal life. ““We've got responsibilities as leaders to send our people home happy, virtually or physically. It's a great way to lead. It's a great way to run a business. It's an even better way to just live. “ “Trust me on this one. That when you live a life of gratitude, you're more relaxed, you're more aware, you're a better support to your spouse, your partner, your kids, your family, your community. ““When you put gratitude at the center of your life, it's just a better way to live.”“The bravest thing you can do is ask for help.”“Having anxiety is a normal human behavior for us all to have and it's okay to normalize it and to not to frown upon it in this flawless corporate landscape today.”Stay connected:Chester EltonLinkedinhttps://www.linkedin.com/in/chesterelton/The Culture Workshttps://thecultureworks.com/Podcast: Anxiety at Work with Adrian Gostick & Chester Eltonhttps://apple.co/3H5tqoVEmotional inclusionhttps://www.emotionalinclusion.com/https://www.instagram.com/emotional_inclusion/
If you don't think that culture is a big deal for your organization, then why do 60% of employees who leave a full-time job say it had nothing to do with the pay? Why are rates of burnout hitting new all-time high levels? Why are some industry leaders and coaches creating whole movements about building good culture? Adrian Gostick and Chester Elton are some of the world's premier experts on building a safe, successful, and winning culture. With over 20 years of experience, they founded The Culture Works, helping big-name brands like P&G, Intel, and Nationwide develop their own internal cultures. Chester and Adrien have written multiple New York Times Bestselling books, All In, Leading with Gratitude, Anxiety at Work, and most famously The Carrot Principle: How the Best Managers Use Recognition to Engage Their Employees, Retain Talent, and Drive Performance. Adrian and Chester have a lot of great actionable techniques to build a great culture, but their chief tenant is all about empathy. In a time where managers are struggling to connect with employees, and employees are looking for better workplaces, having a manager who can empathize with a workers anxieties, worries, and goals is a person in a very powerful position to build your company. Adrian and Chester have hundreds, if not thousands other strategies to build a winning culture, so with that…let's bring it in!
Anxiety in the workplace has always been present, even pre-pandemic but rates of anxiety, particularly among young employees, have worsened since 2020. So what obligation do organizations have to their employees' mental health? How can managers recognize the signs of anxiety, and how can we help our colleagues with those feelings? Following our incredibly popular first episode with Chester Elton in July 2021, on showing gratitude (episode 238), we are thrilled to be talking with him again about anxiety in the workplace. As a best-selling author, speaker and executive coach, Chester, and his co-author Adrian have shown over and over again, that the key to really successful companies is really successful relationships with employees. And because of the pandemic, we wanted to talk with Chester about their most recent book; Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done: https://amzn.to/3dr7gBK. Thank you to all of you who have subscribed to our show, written a review or shared an episode with your friends. Please also consider donating a small amount each month to our work, through our Patreon site: https://www.patreon.com/behavioralgrooves. © 2021 Behavioral Grooves Topics (3:03) Speed round questions. (5:30) Is anxiety in the workplace increasing or decreasing? (10:11) How to manage with empathy, not just sympathy. (14:59) Unleashing employees' potential. (20:17) The number one cause of anxiety and how managers can recognize it. (23:34) Showing vulnerability as a manager. (29:12) Will people take advantage of mental health days off? (32:07) How to deal with your own perfectionism and anxiety. (36:57) The ways you can join Chester's community. (40:22) Chester's anti-anxiety playlist. (44:05) Chester's kind promise to listeners. (45:00) Grooving Session discussing how to apply Chester's insight to our lives. Books by Chester Elton and Adrian Gostick Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done: https://amzn.to/3dr7gBK Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results: https://amzn.to/36Cy8uo All In: How the Best Managers Create a Culture of Belief and Drive Big Results: https://amzn.to/3AgtSyk The Best Team Wins: The New Science of High Performance: https://amzn.to/2USP4KN The Orange Revolution: How One Great Team Can Transform an Entire Organization: https://amzn.to/3ybULSb Links Behavioral Grooves Patreon: www.patreon.com/behavioralgrooves Chester Elton: www.chesterelton.com Chester Elton, Episode 238: Who Makes You Feel Grateful? Tell Them! https://behavioralgrooves.com/episode/gratitude-with-chester-elton/ We Thrive Together: www.wethrivetogether.global. A safe community to talk about anxiety and stress with over 500 members. Anxiety at Work with Adrian Gostick & Chester Elton: https://podcasts.apple.com/gb/podcast/anxiety-at-work-with-adrian-gostick-chester-elton/id1549312484 “The Boy, the Mole, the Fox and the Horse” by Charlie Mackesy: https://amzn.to/2YxRO2d Nicole Malachowski: https://bit.ly/3oCYTt5 HR Leaders Podcast with Chris Rainey: https://hrleaders.co/podcast Seth Stephens-Davidowitz, Episode 246: Are You More Honest with Google or Your Friends? https://behavioralgrooves.com/episode/are-you-more-honest-with-google/ “The Heart of Business: Leadership Principles for the Next Era of Capitalism” by Hubert Joly: https://amzn.to/2YmaMZt Garry Ridge at WD-40: https://wd40company.com/our-tribe/our-tribes-leaders/ Musical Links Pharrell Williams “Happy”: https://www.youtube.com/watch?v=ZbZSe6N_BXs Monty Python, Eric Idle “Always Look on the Bright Side of Life”: https://www.youtube.com/watch?v=SJUhlRoBL8M The Beatles “Good Day Sunshine”: https://www.youtube.com/watch?v=6e01nNA02vw The Beatles “Fixing A Hole”: https://www.youtube.com/watch?v=UPBd8eHQqIw
In this episode, I continue my conversation with Cy Wakeman. Cy has dedicated her work to understanding how to combat drama, toxicity, and ego in work and in life. In Part 2 of our conversation, we focus on Cy's philosophies and teachings for finding greater work-life wellness. Cy is the President and Founder of Reality-Based Leadership, a NY Times Best Selling Author, Keynote Speaker, and Drama-Researcher. We discuss the pandemic's influence on work-life wellness, the importance of human-centric workplaces, how to manage our energy by living in the present moment, personal agency, and more.For more information on combatting ego in the workplace, order a copy of Cy's book, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Cy's newest book will be releasing March 29, 2022: Life's Messy, Live Happy: Things Don't Have to Be Perfect for You to Be Content.If you're looking for some great reads, Cy recommends Anne Lamotte's work, as well as Byron Katie, and poetry from David Whyte.Check out Cy's podcast, No Ego, to learn more about Cy's teachings!Learn more about Dr. Laura on her website: https://drlaura.liveFor more resources, below are Dr. Laura's organizations. Work EvOHlutionSynthesis PsychologyCalgary Career CounsellingCanada Career CounsellingDr. Laura is a partner of Humance | Culture and Performance.
Difficult Conversations -Lessons I learned as an ICU Physician
Welcome to Difficult Conversations with Dr. Anthony Orsini. Today, my guest is the incredible Cy Wakeman, who is a drama researcher, a global thought leader, and New York Times best-selling author. She has been deemed “the secret weapon to restoring sanity to the workplace” and has helped companies such as Google, Facebook, NBC Universal, Johns Hopkins, and countless others how to navigate our rapidly changing world using good mental processes to harness energy wasted in workplace drama, and reinvent that effort into achieving profound business results. As a highly sought-after conference headliner, she's a regular contributor on Forbes.com, The Huffington Post, and has been featured on the Today Show, Ask Gary Vee Show, and the New York Times Business Insider. Cy has published three books, the latest of which we'll talk about today called, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Cy tells us about herself and she shares with us her lifelong pursuit. She reveals some statistics about her research with hardworking, super achieving, professional people and how they spend two and a half hours a day in drama in the workplace. Dr. Orsini shares some advice about how he teaches healthcare professionals to help them prevent burnout and his concept of “It's hard to fire your best friend.” Cy tells us she believes in two things, “you love people up and then you call them up,” and shares a story about an upset nurse and why she said to her, “If you were great, what would great look like?” She also talks about how self-reflection is the ultimate drama diffuser. Cy explains her concept of toggling up and toggling down. Dr. Orsini talks more about why he loves conflict resolution with a great story and clarifies how great leaders make you self-reflect and how to look at things differently. The topic of leadership and the culture of business comes up in the conversation, and whether or not we need to train the leaders and if there are some leaders that just have to go. Find out why Cy doesn't believe in working on culture and why she said, “We don't have to fix the culture, we have to fix the climate.” If you enjoyed this podcast, please hit follow, and download all the previous episodes. Host: Dr. Anthony OrsiniGuest:Cy Wakeman For More Information:The Orsini WayThe Orsini Way-FacebookThe Orsini Way-LinkedinThe Orsini Way-InstagramThe Orsini Way-TwitterIt's All In The Delivery: Improving Healthcare Starting With A Single Conversation by Dr. Anthony OrsiniTEDx Presentation - How the Human Connection Improves HealthcareResources Mentioned:Reality-Based LeadershipReality-Based Leadership with Cy Wakeman LinkedinCy Wakeman-YouTubeNo Ego Podcast with Cy WakemanNo Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results by Cy Wakeman
Josh Linkner is a five-time tech entrepreneur, a bestselling author, and a highly requested speaker. His book, Big Little Breakthroughs: How Small, Everyday Innovations Drive Oversized Results, came out in April of this year. Josh is extremely passionate about harnessing human creativity, and Big Little Breakthroughs is actually his fourth book on that topic. He wanted to help everyday people become everyday innovators, because we normally think of innovators as Elon Musk and Mark Zuckerburg--people who have billion dollar ideas that they bring to life. But what Josh believes is that baby acts of creativity, which are less risky, add up to great things. What entrepreneurs can learn about creativity from Josh's book There are a lot of things to take from Josh's book, but three main points about creativity that he shared with us were: Everybody's creative period--All human beings are creative, even if you don't feel that you are. We can reconnect to those roots pretty quickly Harnessing creativity is no longer nice, it's mission critical--In a world that is so competitive, fast moving, technology forward, dealing with Covid, etc….we can no longer simply rely on the models of the past and expect the same results. Creativity is a natural free renewable superpower resource--When we tap into it creativity can become a significant competitive advantage. We all have it and it's free, so don't let it go to waste. What do you do when you're not in the mood to be creative or innovative? We all have those moments when we aren't mentally in a place to be creative or innovative, when we just want to step away from working. Josh has advice for anyone who is stuck in that place. One of the main things that Josh does himself is a five minute a day creativity ritual and that sets him up for the day. The first minute is about inputs, as Josh puts it he “guzzles the creativity of others”. He might stare at a painting, watch a musical performance on YouTube, read a poem out loud. He just absorbs it. The second minute is partly about thinking back to a time in the past when he was creative. Maybe there was a problem he solved where he was in the zone and his creative juices were flowing. And then the remaining 30 seconds is about thinking about himself doing something creative in the future. He then does what he calls “jumping jacks for creativity”, which means he gives himself an unrelated problem to solve. For example he may look at the news and find a problem and decide to come up with 10 ideas that may help that problem. It isn't about solving an actual problem with his own personal work, it's about solving something totally unrelated to get the juices flowing. Next he spends time thinking about possible future success and how much of that success would be tied to creativity. This helps him to frame the importance of creativity. And the last thing he does is he spends time thinking of ideas in rapid fire. He tries to see how many ideas he can come up with in one minute. For example, he might think about how he can market his book and he spends one minute coming up with as many different ways to do that as he can. He says the key is to repeat this ritual everyday, and suggests that you give yourself a 30 day challenge. By the end of your 30 days you will be blown away with how much your mind has changed. How to view failure as an entrepreneur It's easy to look at other people who have reached success and get the idea that they had it easy and they had overnight success. But that's not how it happens and it's harmful to have that mindset. Josh says, “We see somebody who's achieved business success, and we think okay, they had this idea, they're in the shower, by the time they draw dry out there's a limo waiting and they're whisked off to fame and fortune and for their photoshoot of Forbes magazine. And that just is not what entrepreneurship is all about. Entrepreneurship is much more. It's like a blood sport to a degree, I kind of feel like you know, you're not even an entrepreneur until you've been sucker punched, and you're dusting yourself off and you're bleeding on the mat. I mean, that's kind of what entrepreneurship is.” We have been so conditioned that failure is the worst possible outcome, that mistakes are fatal. But as Josh shares, that's just not the case, we should wear failure as a badge of honor. Failure is not a fun thing to go through, but it gives us data that we can use to move forward. Failure is part of the innovation process. “You're not going to achieve something meaningful without some stumbles along the way. In fact, if we're not failing ever, we're not trying hard enough. Even in a corporate setting.” If you have zero failed experiments, that's a problem. Josh points to companies like Google and Microsoft, they experiment all the time and they have 30%-60% failed experiments--and yet they are the companies we admire the most. So don't buy into the distorted view that those we look up to and admire never fail. It's when we face challenges and fall down that we learn the most and get to the good stuff. We frequently get asked things like: What do we use for courses and email marketing? What platform do we use to find people to join our team? What tools do we use for project and task management? Where do we host and publish podcasts and how do we transcribe them? And More. Well, we just put together the Entrepreneurs' Online Business Toolkit PDF which will give you a complete breakdown of the tools we use to run our 7-figure businesses and how we use them. Click here to grab a copy, it will be an invaluable resource in your entrepreneurial journey! Connect with us: Website: https://www.byobpodcast.com/ Instagram: https://www.instagram.com/byobpodcasting Facebook: https://www.facebook.com/thebyobpodcast Twitter: https://twitter.com/thebyobpodcast Newsletter: http://www.byobpodcast.com/newsletter
Did you know that the average person spends 2.5 hours of their workday submersed in drama? All of us have an ego, but we must learn to notice, acknowledge, and bypass our ego as we go through our lives. Cy Wakeman is the President and Founder of Reality-Based Leadership, a NY Times Best Selling Author, Keynote Speaker, and Drama-Researcher. Cy has dedicated her work to understanding how to combat drama, toxicity, and ego in work and in life. This is Part 1 of our conversation. I am honoured to have had the opportunity to sit down with Cy Wakeman to examine ego in our polarized world. In this episode, we discuss the gap between our external reality, and our internal representation of reality. Cy explains how the lens of ego distorts our view of life, the importance of self-reflection in leadership and life in general, practical strategies for addressing drama and toxicity, how the pandemic has influenced these topics, and strategies for mindfulness and building a happier life.For more information on combatting ego in the workplace, order a copy of Cy's book, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Cy's newest book will be releasing March 29, 2022: Life's Messy, Live Happy: Things Don't Have to Be Perfect for You to Be Content.Learn more about Dr. Laura on her website: https://drlaura.liveFor more resources, below are Dr. Laura's organizations. Work EvOHlutionSynthesis PsychologyCalgary Career CounsellingCanada Career CounsellingDr. Laura is a partner of Humance | Culture and Performance.
When did a colleague last thank you for your work? Managers generally underappreciate their employees, but more importantly, they tend to undervalue the benefits of expressing their gratitude. Best-selling author, speaker and executive coach, Chester Elton has a lighthearted discussion with us about the value of expressing gratitude. What makes gratitude different to recognition? And how do you create a grateful work environment? Chester, along with his co-author, Adrian Gostick, have sold millions of books on how to lead with gratitude. In our conversation with Chester, he tells us how there is disparity between how well managers believe they are expressing their gratitude and how employees feel they are valued. To create a work environment based on gratitude, your colleagues need to know their work is appreciated. Showing gratitude to employees is the easiest, fastest and most inexpensive way to boost performance. Topics (5:07) Welcome to Chester Elton and speed round questions (8:03) Why being grateful brings us joy (14:27) Be specific with praise (17:16) The benefits of random acts of kindness (22:33) What's the difference between gratitude and recognition? (23:48) How to create a work environment filled with gratitude (31:36) Your inner voice and why it matters (35:08) Chester's Covid playlist (43:16) Grooving Session discussing how to apply Chester's insights: Gratitude at work Recognition that we're on track Expressing gratitude is not always through words Psychological safety at work Links Chester Elton https://chesterelton.com/ Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results by Adrian Gostick & Chester Elton https://amzn.to/36Cy8uo Leading with Gratitude Podcast with Chester Elton https://podcasts.google.com/feed/aHR0cHM6Ly9mZWVkcy5idXp6c3Byb3V0LmNvbS8xMzI1MDUzLnJzcw?sa=X&ved=0CAMQ4aUDahcKEwjAoN-0keDxAhUAAAAAHQAAAAAQAg&hl=en Leading with Gratitude Live https://vimeo.com/search?q=Leading%20with%20Gratitude%20Chester%20Elton We Thrive Together https://www.wethrivetogether.global/ The Gratitude Journal – LinkedIn https://www.linkedin.com/newsletters/the-gratitude-journal-6665677019063345152/ Anxiety at Work with Adrian Gostick & Chester Elton https://podcasts.apple.com/gb/podcast/anxiety-at-work-with-adrian-gostick-chester-elton/id1549312484 Roger Federer https://www.rogerfederer.com/ Rod Laver https://en.wikipedia.org/wiki/Rod_Laver John McEnroe https://en.wikipedia.org/wiki/John_McEnroe Chris Hadfield https://en.wikipedia.org/wiki/Chris_Hadfield Bill Manning https://www.torontofc.ca/content/bill-manning Think Like a Monk: Train Your Mind for Peace and Purpose Every Day by Jay Shetty https://amzn.to/3h8mptC Calm app https://www.calm.com/ Dan Airely https://danariely.com/ IKEA Effect https://en.wikipedia.org/wiki/IKEA_effect Episode 170: Seven Questions to Assess the Psychological Safety of Your Teams with Susan Hunt Stevens https://behavioralgrooves.com/episode/seven-questions-to-assess-the-psychological-safety-of-your-teams-with-susan-hunt-stevens/ Episode 220: How Do You Become Influential? Jon Levy Reveals His Surprising Secrets https://behavioralgrooves.com/episode/how-to-be-influential-jon-levy/ Books by Chester Elton and Adrian Gostick Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results https://amzn.to/36Cy8uo Anxiety at Work: 8 Strategies to Help Teams Build Resilience, Handle Uncertainty, and Get Stuff Done https://amzn.to/3dr7gBK All In: How the Best Managers Create a Culture of Belief and Drive Big Results https://amzn.to/3AgtSyk The Best Team Wins: The New Science of High Performance https://amzn.to/2USP4KN The Orange Revolution: How One Great Team Can Transform an Entire Organization https://amzn.to/3ybULSb Musical Links Bonnie Raitt “Something to Talk About” https://youtu.be/mJ58TVYNFro Talking Heads “Psycho Killer” https://www.youtube.com/watch?v=O52jAYa4Pm8 Pharrell Williams “Happy” https://www.youtube.com/watch?v=ZbZSe6N_BXs Danny Boy https://www.youtube.com/watch?v=6ppdB6JX99Q
What does gratitude actually mean? It isn't just about being nice or saying thank you a lot. According to Chester Elton, who has been called “the apostle of appreciation”, gratitude cuts to the heart of who we really are. Gratitude exists at an emotional level and is about who is in our lives, what we find meaningful and how we live. If we make time for gratitude, we can find a way to live that makes everything less stressful. In this episode, Chester and Andrew talk through the ways we can build gratitude into everyday life, adding meaning and lightness to our daily routines. Chester has also carried out extensive research into how gratitude can help us lead in the workplace. His books, co-authored with Adrian Gostick, include Leading With Gratitude and All In: How the Best Managers Create a Culture of Belief and Drive Big Results. Follow Up Join our Supporters Club to access exclusive behind-the-scenes content, fan requests and the chance to ask Andrew your own questions. Membership starts at just £4.50. Read Chester Elton's Leading with Gratitude Book Sign up for Chester Elton's free LinkedIn newsletter, The Gratitude Journal Read Chester Elton's article on Why We Should be Grateful for Hard Times Read Jay Shetty's book Think Like A Monk: Train Your Mind for Peace and Purpose Every Day Read Andrew's advice on keeping a journal of your life and emotions. Get Andrew's advice on creating real change in your life and relationships in his book Wake Up and Change Your Life: How to Survive a Crisis and Be Stronger, Wiser and Happier Andrew offers regular advice on love, marriage and finding meaning in your life via his social channels. Follow him on: Twitter https://twitter.com/andrewgmarshall Facebook https://www.facebook.com/AndrewGMarshallTherapy YouTube https://www.youtube.com/channel/UCF5gT7ru5sblpFaU2-iWTTw
Two Heads: Brand Marketing & Strategic Coaching for Today's Marketplace
"People complain as if their standards are high and lead as if their standards are low, and you can't have both." - Cy Wakeman How much time are you wasting on drama and emotional waste in the workplace? Why are employee engagement surveys a waste of time? How do you know if a team member is a good candidate for change? And when should you cut your losses and move on? How Cy Wakeman Promotes The Ego-Free Office Cy Wakeman is a workplace drama expert, leadership & team culture consultant, a New York Times best-selling author, and a sought-after speaker with 25 years of expertise. She spends her time training world-class leaders how to craft the ideal, profitable, and ego-free organization by hacking the hiring process, deriving true employee engagement, and putting energy, time, and money in all the right places. Why Drama Is Eating Up Our Working Hours According to Cy's extensive research, the average team member spends 2 hours and 26 minutes a day in drama. That's 816 hours a year of lost productivity — per person in your organization! Cy says drama is really emotional waste (i.e. energy that's being taken away from results or happiness and dumped into drama behaviors). We see this at work in terms of scorekeeping, venting, blaming, resisting changes, holding the organization hostage, and giving terroristic demands. The good news is, these behaviors are demonstrable and measurable — and Cy is all too happy to give us her academic insight on how to wrangle those metrics in your law firm The High Accountability - Low Accountability Conundrum A law firm’s C-suite, leaders, and upper managers only have a limited number of hours in the day — even fewer if you're dealing with workplace drama. Most teams consist of a blend of high, mid, and low accountable employees, so it can be tough to devote the appropriate amount of time to all team members in each category. Cy argues that a fair leader will spend time with all employees on the spectrum — but when it comes to low accountables, the focus should be firmly on performance management, not coaching, cajoling, or bargaining. Key takeaways: Game changing leaders should limit the liberties that rockstar team members take. Cy explains why no single employee — however talented they may be — should have the power to hold a business hostage. There are more factors at play than just specialized knowledge and achievements. What is that individual's true costs, aside from their salary and benefits? What's their hassle factor? Their drama quotient? Cy tells us how to measure the real price of talent — and what we should do if it's too high! Employee engagement is paramount in the competitive contemporary jobs market, but Cy says organizations need a wake-up call when it comes to engaging their workforce. Ping-pong tables, waterslides, and over-the-top employee benefits equate to buying love — and that's not sustainable. Instead, Cy explains how to elevate your employee satisfaction by creating a respectful environment that is high in accountability. Has your law firm got mediocre results? That's just fine, says Cy, but you need to quit lying about it. If average results are your reality and you're not planning on overhauling your company, then you'll need to make peace with it. She says that leaders complain like their standards are high, but behave as if their standards are low — and that it's impossible to have both. If you want to get out of a rut, you might be in need of a healthy dose of reality-based leadership in your firm. Links And Resources The Game Changing Attorney Podcast Michael Mogill Facebook Michael Mogill Twitter Michael Mogill Instagram Michael Mogill LinkedIn Crisp Video Website Crisp Video Facebook Crisp Video Group Twitter Crisp Video Instagram Crisp Video LinkedIn Cy Wakeman Website Cy Wakeman LinkedIn Cy Wakeman Twitter Cy Wakeman: "No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results"
The New Year fast approaches, and that means ‘tis the season of “New Year’s resolutions.” It’s not surprising that we take on these goals. Most of us want something greater for ourselves – a different version of ourselves perhaps. But wanting and doing are two different enterprises. The sad fact is that most our best intentions fail as early as February. In this episode, we posit why this might be happening and how a different approach just might yield the results we want.
What if there was a book with the same name as your podcast? You're about to find out. In this episode, Coach Bill chats with Adrian Gostic and Chester Elton, author of the book "All In- How the Best Managers Create a Culture of Belief and Drive Big Results." Link to "All In- How the Best Managers Create a Culture of Belief and Drive Big Results" Link to the new book by Adrian and Chester- "Leading with Gratitude" "All In with Coach Bill Hart" is sponsored by Knowledge Coop, creators of absolutely brilliant training materials for the mortgage industry! https://www.knowledgecoop.com/allin Bill Hart is a coach at Building Champions in Lake Oswego Oregon. He is also the author of the book "White Collar Warrior: Lessons for Sales Professionals from America's Military Elite". Podcast produced by Studio C Creative Sound in San Diego CA
Cy Wakeman is a drama researcher, global thought leader, and New York Times bestselling author, recognized for cultivating a counter-intuitive, reality-based approach to leadership. Cy has helped companies such as Google, Facebook, NASA, and many others to navigate our rapidly changing world, using good mental processes to harness energy wasted in workplace drama, and reinvest that effort into achieving profound business results. Her work has been featured in several media outlets around the world. The author of several books, her latest is No Ego: How to Cut the Cost of Drama and Entitlement, and Drive Big Results. In this week’s episode, we explore at why most of us waste 2.5 hours a day on average in emotional workplaces dramas and the simple steps we can take to ditch the drama, improve our wellbeing and save ourselves time, energy, and money. Connect with Cy Wakeman: https://www.realitybasedleadership.com/ You’ll Learn: [02:36] - Cy explains why workplaces lose billions of dollars every year due to the emotional waste of employees. [03:29] - Cy outlines what her research has found drives drama in workplaces. [05:23] - Cy shares why most of us lose 2.5 hours a day in unnecessary dramas at work. [08:07] - Cy provides some questions leaders can use to help their people ditch the drama. [14:23] - Cy shares why leaders can find it hard to ditch the drama in workplaces. [15:54] - Cy outlines why a lack of accountability drives drama in many workplaces and how this can be addressed. [20:24] - Cy shares why fostering engagement without accountability often leads to entitlement in workplaces. [24:29] - Cy shares her insights on why change management should die as an organizational practice in order to minimize drama in workplaces. [27:27] - Cy explores how managing our emotional waste better can improve psychological safety in workplaces. [29:52] - Cy explains why it’s not enough for employees to just manage their own emotional waste, but why leaders and organizations need to support these behaviours. [31:26] - Cy completes the Lightning Round. Your Resources: MPPW Podcast on Facebook No Ego by Cy Wakeman Melody Beattie Books Loving What Is by Byron Katie Thanks for listening! Thanks so much for joining me again this week. If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post. Please leave an honest review of the Making Positive Psychology Work Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated. They do matter in the rankings of the show, and I read each and every one of them. And don’t forget to subscribe to the show on iTunes to get automatic updates. It’s free! You can also listen to all the episodes of Making Positive Psychology Work streamed directly to your smartphone or iPad through stitcher. No need for downloading or syncing. Until next time, take care! Thank you Cy!
Cy Wakeman is an international keynote speaker, business consultant, New York Times best-selling author, and psychologist. She helps people around the world ditch the drama and turn excuses into results. Naturally, Laurie is a total fangirl. Today, Cy and Laurie talk about how to get the best out of people, whether or not you really NEED leaders, and what the future of work looks like for all of us. Cy has a great strategy for getting clients in the door and to help them take all the negative energy at work and turn it around to positive results based on new actions: she gives her stuff away for free. The individuals who learn from her content then turn around and put the pressure on their leaders to bring her in to do work, and she gets great results. Cy has an interesting take on work NOT being broken. Work, she says, is our reality, and whether or not we succeed in it is up to us. Cy explains the parts of work that are lacking, from leadership to HR, and it all has to do with the people, not the construct. If you’re keen on learning about leadership, you’ve probably noticed there are a million different people speaking and teaching about it. But have you stopped to actually listen to their messages? Sounds a lot like pop psychology, feel-good stuff that, unfortunately, doesn’t really address the problems. Cy shares her take on the current trend of ‘best practices’ and why understanding the human condition is the most important thing you can do, leader or not. You’ve probably heard people talking about the ability to bring your ‘whole self’ to work. Cy disagrees; instead, she urges you to bring your ‘most evolved’ self to work. In fact, Cy doesn’t think you should bring your whole self anywhere, and she explains why you need to be fit for duty beyond the tasks you undertake. Leadership has evolved over the years. In modern times, we’re more concerned with purpose and engagement. Cy shares a surprising insight: engagement without accountability creates entitlement. And more importantly, happiness at work isn’t up to leaders. Cy’s years as a therapist come to bear when she says that a relationship like that is co-dependency and isn’t healthy, and you end up losing the best employees. You need to be willing to pick favorites when it comes to your employees: there are the high and low accountables. High and low performers, and according to Cy, too much attention has been given to low accountables to try to keep them engaged. Cy explains why this is the opposite of what it should be. Can low accountables become high accountables? Sometimes. But is it the responsibility of the organization to make it happen? No. It might seem like a tough choice to make, but Cy believes that a business should instead focus on making themselves a place where high accountables want to work. In fact, there isn’t a shortage of talent, and Cy explains why. You don’t have to harm people and harm the environment to make a profit. That’s a load of bologna according to Cy. Instead, we need to focus on ‘pure profit.’ It’s not what you think. Cy reveals exactly what that means and how businesses can be sustainable without hurting the world. Community has been a buzzword for a while now, whether you’re talking about regionality or groups online. How healthy are the communities in which you find yourself? As a psychologist, Cy has a great message about what makes a healthy community and what makes hers thrive, even with millennials. Cy has a vision for the future of work and what you need to remember is this: it’s not something that’s going to happen TO us. It’s something we need to do for ourselves. It’s where we go beyond ego, salary, title, and all the other things that seem so important to us now. How and why should we do it? Cy shares what drives her to do the work she does. With the future of work being AI and automation, we’re left wondering if the future holds any place for heart and for love. Laurie poses the question to Cy, and she’s got a very heart-centered answer for you. And it all comes back to people and the concept of ego. The DIY HR Handbook Wouldn't you love to get your hands on Laurie's no-holds-barred, honest DIY HR Handbook for employees and pros alike? Download it for free! Cy Wakeman Find her @cywakeman everywhere on the Internet! Reality-Based Leadership: http://www.realitybasedleadership.com/ Life's Messy Live Happy Facebook Page: https://www.facebook.com/LifesMessyLiveHappy/ No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results https://amzn.to/2uqfPGc Reality-Based Leadership: Ditch the Drama, Restore Sanity to the Workplace, and Turn Excuses into Results https://amzn.to/2ul0tTg
Truth You Can Act On: Do Less, Better: Find the right training programs for the right people, and don't focus on a mass quantity of programs. Are managers and leaders reinforcing the trained behaviors once everyone gets back to the job? Emphasize better work, not more work. Contextualize to Foster Engagement: Engagement is critical for a business to thrive - more specifically, employees need to know the context of how their learning ties into their day-to-day roles. You don't have to provide entertainment or “bells and whistles” to foster emotional ownership within your business. Leaders Need Regular Interaction: The best leaders are the ones creating opportunities to learn from employees regarding their daily routines and pain points. These “in between the meetings” conversations are the basis for creating better top-level coaches and a more engaged workforce. Provide Opportunities for Deep-Thinking: Don't just take employees off site to entertain them. It's all about creating an environment for employees to think deeply about the ‘why' and ‘how' of their work. Treat emotional bandwidth as a precious resource. Full Shownotes: https://gutplusscience.com/rebecca-fleetwood-hession/ Book Recommendation: No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results by Cy Wakeman Sponsors: PurpleInk - Purple Ink's customized HR services will help you make your workspace JoyPowered. Whether you're looking for help with recruiting, compliance, or leadership training, they listen to what you need and tailor their solutions to you. Custom Concrete - Custom Concrete has been creating foundations for the finest homes, commercial buildings and industrial facilities throughout Central Indiana since 1969. Builders, contractors, and homeowners rely on our expertise because so much depends on getting it right. Our knowledge and control of all aspects of the job, from excavation to waterproofing to backfill, means that extra value is built into every project. Codes don't drive our business, excellence does.
Rebecca Fleetwood Hession is a consultant, coach, writer and speaker. She joins Brett to talk about raising a child with ADHD and the extraordinary measures she took to help ensure success in public schools and beyond. And goat yoga. Obviously.Show notes→ Fleetwood Hession Consulting→ @rebeccahession→ Not wrong, just different:ADHD as innovators→ Parenting your ADD child→ Join Parenting Your ADD/ADHD Child→ Emerson→ Montessori→ Seth Godin→ Gary Vaynerchuk→ Brené BrownTop 3 picksRebecca:→ Cy Wakeman → No Ego → Reality Based Leadership → SXSW 2018 Keynote l No Ego:Ditch Drama & Drive Big Results l Cy Wakeman → Cy Wakeman Defines "BMW Driving"→ Simon Cynek → Start With Why→ Goat YogaBrett:→ i.VALUX Flush mount Qi charger→ Somatics→ KombuchaAlso… Macstock 2018!Join Brett and a bunch of your favorite podcasters and bloggers at Macstock 2018, July 21st and 22nd. Visit macstockconferenceandexpo.com and use the coupon code IndieNerd to get $70 off a weekend pass.Follow:→ @SystmCast on Twitter→ Brett on Twitter→ Join the Community!
557 No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results by
I’m very pleased to be joined today by Chester Elton, a recognized expert in business and leadership. Chester has worked together with his partner, Adrian Gostick, for over 20 years to create networks where people feel engaged, enabled, and energized. They are the authors of several leadership books, including the newly released The Best Team Wins: The New Science of High Performance. Known as “The Carrot Guys,” Chester and Adrian believe that as you motivate and recognize passionate people in the right positions and create a culture they connect with, business success will naturally follow. In our conversation, we dive into the importance of writing the best books, ways to successfully grow your consulting business, and how to increase your expertise so that you can increase your consulting fees, all on this episode of The Consulting Success Podcast with Chester Elton. Writing The Best Books Before becoming a world-renowned author and cultivator of successful business culture, Chester worked for his college newspaper at Brigham Young University in Utah. After graduation he worked in advertising in New York City, selling both ad space and ‘air space.’ Soon he started down the path of selling recognition programs, where he worked for 19 years to help businesses understand the importance of valuing and recognizing their employees. His first book was the genesis of his relationship with Adrian Gostick, as well as his positioning as a thought leader of recognition in the business world. 11 books, 1.5 million copies and 30 languages later, Chester and Adrian have clearly set themselves apart in exactly the ways they set out to. Any consultant who has ever considered writing a book recognizes the mountain before them. It can seem entirely overwhelming to even know where to start. For Chester, there was little trepidation when faced with the daunting task of writing his first book, and he gives that credit to the support system that he surrounded himself with. Just as you’ve heard me say many times before, his network was the key to his success. His network became the critical link to his success. Between his partnership with Adrian, their editor, publisher, and the many mentors who supported them along the way, the partners were able to confidently conquer their first book, as well as the many other books that have followed. If you can surround yourself by people that will encourage you along the way, you will be able to conquer the mountain of expert writing as well, and you will enjoy the benefits that follow soon after. The quality writing that you produce, whether it be as monumental as your first book or as simple as a white paper or blog post, will be beneficial the success of your consulting business. Writing helps to solidify your why — not just what you do and how you do it, but why you are doing it and why other people should listen to you as a thought leader in your industry. Charging Fees Like An Expert Once you have established yourself as an expert, you can charge the fees that accompany expertise. Chester and Adrian started their speaking engagements at a mere $1,000 per event. But their success quickly escalated as they became more accomplished writers. As they charged more for their speaking events, they found that more important people started attending their sessions. When they started charging upwards of $20,000 per session, the CEO started showing up. As a result of their successful writing and speaking engagements, people began inquiring about the training options they offered. So once again the team tapped into their network, surrounded themselves with smart people and created a very successful training practice. Along pathway to success, Chester and Adrian have always been sure to keep their focus front and center. By remembering their why they have been able to continuously enjoy success and help people wake up in the morning to a job that they love. Chester talks about the inspiration he’s gained from Marshall Goldsmith, and you may find similarities between him and the mentors that you have chosen to surround yourself with as you pursue your consulting success. Chester is another example of the successful consulting truth that I constantly share — your network is the greatest tool that you have in your possession. The Intentional Evolution of a Successful Business Creating a successful consulting business requires intentionality. Chester shares his story of the natural evolution of his business and points out that the key to success was the intentional effort that he and Adrian put into it. Again, the main and recurring theme of Chester’s success — like so many other consultants — is the network that he leaned on. The people that he surrounded himself with helped him to realize the success that he enjoys today. Chester notes that one of the greatest things he’s learned from his mentors is the mistakes that they have made along the way. Like him, there is no reason for you to make every common consulting mistake yourself — you can connect yourself to the best people in your industry and let them teach you, based on their experiences. You should also not be afraid to grow slowly, or be afraid to have patience with your company as you figure out how to meet your financial and timeline goals. If you feel like you’re rushing, have the confidence to step back and patiently work through the problems in front of you so that you can get it right. You’ll want to hear his advice to understand how it can work for you, too. This advice he shares may seem obvious, but it has made all the difference in Chester’s success — intentionality shows through in everything you do. If you want to write a best-selling book, write a really great book! The intentionality that you put into any of your work will show through, and the transition from expert writer to expert speaker, and then to expert trainer will be a very natural one. In addition to writing, Chester shares a second critical part of success, which is being very public about the work you are doing. You have to be willing to put yourself out there and connect with as many people as you can. LinkedIn is an excellent resource for building your network in any industry, and I hope you are using it to your full advantage. If not, listen to the challenge that Chester has for you to optimize your publicity and network opportunities, and you just may realize that there is more you could be doing to maximize the intentional success of your consultancy. The Purpose Behind The Carrot Guys Having a purpose is endearing to people. For Chester, the work of helping people motivate and appreciate their employees has become his purpose. He talks about his mascot, his motivation, and the voice that he has found from his work as one of the two very successful Carrot Guys. As you listen to this episode of The Consulting Success Podcast, ask yourself — as you enjoy the journey, what are you doing today to live the dream? When you know your answer, you will be able to hone your message and fine-tune your brand. If you can share the why of your work with your friends and your network, you will be able to stay focused and stay successful in your growing consulting business. As we wrap up our conversation, Chester shares some really great tips about the absolute importance of staying focused on your work, remembering your whys, and how you can find the consulting success you’ve been seeking as a result. You won’t want to miss out on the many ways that this advice has worked in his life, and you can hear all about it on this episode of The Consulting Success Podcast with Chester Elton. Key Takeaways: [:20] Meeting Chester Elton — leadership expert, cultivator of thriving business culture and accomplished author. [5:00] Finding the courage to author your first book starts with the strength of your network. [7:25] Key tips for positioning yourself as an expert consultant, speaker, and writer. [12:26] The intentional evolution of a successful consulting business. [18:44] Chester’s top business mistakes — learning experiences — that you can learn from. [22:13] Upcoming projects and excitement for Chester, starting with The Best Team Wins. [24:30] All about the whys behind The Carrot Guys. [27:09] Connecting with Chester. Mentioned in This Episode: Chester Elton The Culture Works The Best Team Wins: The New Science of High Performance, by Adrian Gostick and Chester Elton The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance, by Adrian Gostick and Chester Elton All In: How the Best Managers a Create Culture of Belief and Drive Big Results, by Adrian Gostick and Chester Elton What Motivates Me: Put Your Passions to Work, by Adrian Gostick and Chester Elton Managing With Carrots: Using Recognition to Attract and Retain the Best People, by Chester Elton and Adrian Gostick Marshall Goldsmith’s MG100 I Am Third, by Gale Sayers Tweetables: “Writing helps to galvanize your philosophy of not just what you do and how you do it, but why you do it.” — Chester Elton “When you charge $1,000 you get the staff; when you charge $20,000 the CEO will show up.” — Chester Elton “Surround yourself with good people and smart people and realize — there are a lot of things you don’t know.” — Chester Elton “Don’t be afraid to be patient, and don’t be afraid to grow your business slowly.” — Chester Elton Love the show? Subscribe, rate, review, and share! Here’s How » Join the Consulting Success Community today: consultingsuccess.com
I’m very pleased to be joined today by Chester Elton, a recognized expert in business and leadership. Chester has worked together with his partner, Adrian Gostick, for over 20 years to create networks where people feel engaged, enabled, and energized. They are the authors of several leadership books, including the newly released The Best Team Wins: The New Science of High Performance. Known as “The Carrot Guys,” Chester and Adrian believe that as you motivate and recognize passionate people in the right positions and create a culture they connect with, business success will naturally follow. In our conversation, we dive into the importance of writing the best books, ways to successfully grow your consulting business, and how to increase your expertise so that you can increase your consulting fees, all on this episode of The Consulting Success Podcast with Chester Elton. Writing The Best Books Before becoming a world-renowned author and cultivator of successful business culture, Chester worked for his college newspaper at Brigham Young University in Utah. After graduation he worked in advertising in New York City, selling both ad space and ‘air space.’ Soon he started down the path of selling recognition programs, where he worked for 19 years to help businesses understand the importance of valuing and recognizing their employees. His first book was the genesis of his relationship with Adrian Gostick, as well as his positioning as a thought leader of recognition in the business world. 11 books, 1.5 million copies and 30 languages later, Chester and Adrian have clearly set themselves apart in exactly the ways they set out to. Any consultant who has ever considered writing a book recognizes the mountain before them. It can seem entirely overwhelming to even know where to start. For Chester, there was little trepidation when faced with the daunting task of writing his first book, and he gives that credit to the support system that he surrounded himself with. Just as you’ve heard me say many times before, his network was the key to his success. His network became the critical link to his success. Between his partnership with Adrian, their editor, publisher, and the many mentors who supported them along the way, the partners were able to confidently conquer their first book, as well as the many other books that have followed. If you can surround yourself by people that will encourage you along the way, you will be able to conquer the mountain of expert writing as well, and you will enjoy the benefits that follow soon after. The quality writing that you produce, whether it be as monumental as your first book or as simple as a white paper or blog post, will be beneficial the success of your consulting business. Writing helps to solidify your why — not just what you do and how you do it, but why you are doing it and why other people should listen to you as a thought leader in your industry. Charging Fees Like An Expert Once you have established yourself as an expert, you can charge the fees that accompany expertise. Chester and Adrian started their speaking engagements at a mere $1,000 per event. But their success quickly escalated as they became more accomplished writers. As they charged more for their speaking events, they found that more important people started attending their sessions. When they started charging upwards of $20,000 per session, the CEO started showing up. As a result of their successful writing and speaking engagements, people began inquiring about the training options they offered. So once again the team tapped into their network, surrounded themselves with smart people and created a very successful training practice. Along pathway to success, Chester and Adrian have always been sure to keep their focus front and center. By remembering their why they have been able to continuously enjoy success and help people wake up in the morning to a job that they love. Chester talks about the inspiration he’s gained from Marshall Goldsmith, and you may find similarities between him and the mentors that you have chosen to surround yourself with as you pursue your consulting success. Chester is another example of the successful consulting truth that I constantly share — your network is the greatest tool that you have in your possession. The Intentional Evolution of a Successful Business Creating a successful consulting business requires intentionality. Chester shares his story of the natural evolution of his business and points out that the key to success was the intentional effort that he and Adrian put into it. Again, the main and recurring theme of Chester’s success — like so many other consultants — is the network that he leaned on. The people that he surrounded himself with helped him to realize the success that he enjoys today. Chester notes that one of the greatest things he’s learned from his mentors is the mistakes that they have made along the way. Like him, there is no reason for you to make every common consulting mistake yourself — you can connect yourself to the best people in your industry and let them teach you, based on their experiences. You should also not be afraid to grow slowly, or be afraid to have patience with your company as you figure out how to meet your financial and timeline goals. If you feel like you’re rushing, have the confidence to step back and patiently work through the problems in front of you so that you can get it right. You’ll want to hear his advice to understand how it can work for you, too. This advice he shares may seem obvious, but it has made all the difference in Chester’s success — intentionality shows through in everything you do. If you want to write a best-selling book, write a really great book! The intentionality that you put into any of your work will show through, and the transition from expert writer to expert speaker, and then to expert trainer will be a very natural one. In addition to writing, Chester shares a second critical part of success, which is being very public about the work you are doing. You have to be willing to put yourself out there and connect with as many people as you can. LinkedIn is an excellent resource for building your network in any industry, and I hope you are using it to your full advantage. If not, listen to the challenge that Chester has for you to optimize your publicity and network opportunities, and you just may realize that there is more you could be doing to maximize the intentional success of your consultancy. The Purpose Behind The Carrot Guys Having a purpose is endearing to people. For Chester, the work of helping people motivate and appreciate their employees has become his purpose. He talks about his mascot, his motivation, and the voice that he has found from his work as one of the two very successful Carrot Guys. As you listen to this episode of The Consulting Success Podcast, ask yourself — as you enjoy the journey, what are you doing today to live the dream? When you know your answer, you will be able to hone your message and fine-tune your brand. If you can share the why of your work with your friends and your network, you will be able to stay focused and stay successful in your growing consulting business. As we wrap up our conversation, Chester shares some really great tips about the absolute importance of staying focused on your work, remembering your whys, and how you can find the consulting success you’ve been seeking as a result. You won’t want to miss out on the many ways that this advice has worked in his life, and you can hear all about it on this episode of The Consulting Success Podcast with Chester Elton. Key Takeaways: [:20] Meeting Chester Elton — leadership expert, cultivator of thriving business culture and accomplished author. [5:00] Finding the courage to author your first book starts with the strength of your network. [7:25] Key tips for positioning yourself as an expert consultant, speaker, and writer. [12:26] The intentional evolution of a successful consulting business. [18:44] Chester’s top business mistakes — learning experiences — that you can learn from. [22:13] Upcoming projects and excitement for Chester, starting with The Best Team Wins. [24:30] All about the whys behind The Carrot Guys. [27:09] Connecting with Chester. Mentioned in This Episode: Chester Elton The Culture Works The Best Team Wins: The New Science of High Performance, by Adrian Gostick and Chester Elton The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance, by Adrian Gostick and Chester Elton All In: How the Best Managers a Create Culture of Belief and Drive Big Results, by Adrian Gostick and Chester Elton What Motivates Me: Put Your Passions to Work, by Adrian Gostick and Chester Elton Managing With Carrots: Using Recognition to Attract and Retain the Best People, by Chester Elton and Adrian Gostick Marshall Goldsmith’s MG100 I Am Third, by Gale Sayers Tweetables: “Writing helps to galvanize your philosophy of not just what you do and how you do it, but why you do it.” — Chester Elton “When you charge $1,000 you get the staff; when you charge $20,000 the CEO will show up.” — Chester Elton “Surround yourself with good people and smart people and realize — there are a lot of things you don’t know.” — Chester Elton “Don’t be afraid to be patient, and don’t be afraid to grow your business slowly.” — Chester Elton Love the show? Subscribe, rate, review, and share! Here’s How » Join the Consulting Success Community today: consultingsuccess.com
I’m very pleased to be joined today by Chester Elton, a recognized expert in business and leadership. Chester has worked together with his partner, Adrian Gostick, for over 20 years to create networks where people feel engaged, enabled, and energized. They are the authors of several leadership books, including the newly released The Best Team Wins: The New Science of High Performance. Known as “The Carrot Guys,” Chester and Adrian believe that as you motivate and recognize passionate people in the right positions and create a culture they connect with, business success will naturally follow. In our conversation, we dive into the importance of writing the best books, ways to successfully grow your consulting business, and how to increase your expertise so that you can increase your consulting fees, all on this episode of The Consulting Success Podcast with Chester Elton. Writing The Best Books Before becoming a world-renowned author and cultivator of successful business culture, Chester worked for his college newspaper at Brigham Young University in Utah. After graduation he worked in advertising in New York City, selling both ad space and ‘air space.’ Soon he started down the path of selling recognition programs, where he worked for 19 years to help businesses understand the importance of valuing and recognizing their employees. His first book was the genesis of his relationship with Adrian Gostick, as well as his positioning as a thought leader of recognition in the business world. 11 books, 1.5 million copies and 30 languages later, Chester and Adrian have clearly set themselves apart in exactly the ways they set out to. Any consultant who has ever considered writing a book recognizes the mountain before them. It can seem entirely overwhelming to even know where to start. For Chester, there was little trepidation when faced with the daunting task of writing his first book, and he gives that credit to the support system that he surrounded himself with. Just as you’ve heard me say many times before, his network was the key to his success. His network became the critical link to his success. Between his partnership with Adrian, their editor, publisher, and the many mentors who supported them along the way, the partners were able to confidently conquer their first book, as well as the many other books that have followed. If you can surround yourself by people that will encourage you along the way, you will be able to conquer the mountain of expert writing as well, and you will enjoy the benefits that follow soon after. The quality writing that you produce, whether it be as monumental as your first book or as simple as a white paper or blog post, will be beneficial the success of your consulting business. Writing helps to solidify your why — not just what you do and how you do it, but why you are doing it and why other people should listen to you as a thought leader in your industry. Charging Fees Like An Expert Once you have established yourself as an expert, you can charge the fees that accompany expertise. Chester and Adrian started their speaking engagements at a mere $1,000 per event. But their success quickly escalated as they became more accomplished writers. As they charged more for their speaking events, they found that more important people started attending their sessions. When they started charging upwards of $20,000 per session, the CEO started showing up. As a result of their successful writing and speaking engagements, people began inquiring about the training options they offered. So once again the team tapped into their network, surrounded themselves with smart people and created a very successful training practice. Along pathway to success, Chester and Adrian have always been sure to keep their focus front and center. By remembering their why they have been able to continuously enjoy success and help people wake up in the morning to a job that they love. Chester talks about the inspiration he’s gained from Marshall Goldsmith, and you may find similarities between him and the mentors that you have chosen to surround yourself with as you pursue your consulting success. Chester is another example of the successful consulting truth that I constantly share — your network is the greatest tool that you have in your possession. The Intentional Evolution of a Successful Business Creating a successful consulting business requires intentionality. Chester shares his story of the natural evolution of his business and points out that the key to success was the intentional effort that he and Adrian put into it. Again, the main and recurring theme of Chester’s success — like so many other consultants — is the network that he leaned on. The people that he surrounded himself with helped him to realize the success that he enjoys today. Chester notes that one of the greatest things he’s learned from his mentors is the mistakes that they have made along the way. Like him, there is no reason for you to make every common consulting mistake yourself — you can connect yourself to the best people in your industry and let them teach you, based on their experiences. You should also not be afraid to grow slowly, or be afraid to have patience with your company as you figure out how to meet your financial and timeline goals. If you feel like you’re rushing, have the confidence to step back and patiently work through the problems in front of you so that you can get it right. You’ll want to hear his advice to understand how it can work for you, too. This advice he shares may seem obvious, but it has made all the difference in Chester’s success — intentionality shows through in everything you do. If you want to write a best-selling book, write a really great book! The intentionality that you put into any of your work will show through, and the transition from expert writer to expert speaker, and then to expert trainer will be a very natural one. In addition to writing, Chester shares a second critical part of success, which is being very public about the work you are doing. You have to be willing to put yourself out there and connect with as many people as you can. LinkedIn is an excellent resource for building your network in any industry, and I hope you are using it to your full advantage. If not, listen to the challenge that Chester has for you to optimize your publicity and network opportunities, and you just may realize that there is more you could be doing to maximize the intentional success of your consultancy. The Purpose Behind The Carrot Guys Having a purpose is endearing to people. For Chester, the work of helping people motivate and appreciate their employees has become his purpose. He talks about his mascot, his motivation, and the voice that he has found from his work as one of the two very successful Carrot Guys. As you listen to this episode of The Consulting Success Podcast, ask yourself — as you enjoy the journey, what are you doing today to live the dream? When you know your answer, you will be able to hone your message and fine-tune your brand. If you can share the why of your work with your friends and your network, you will be able to stay focused and stay successful in your growing consulting business. As we wrap up our conversation, Chester shares some really great tips about the absolute importance of staying focused on your work, remembering your whys, and how you can find the consulting success you’ve been seeking as a result. You won’t want to miss out on the many ways that this advice has worked in his life, and you can hear all about it on this episode of The Consulting Success Podcast with Chester Elton. Key Takeaways: [:20] Meeting Chester Elton — leadership expert, cultivator of thriving business culture and accomplished author. [5:00] Finding the courage to author your first book starts with the strength of your network. [7:25] Key tips for positioning yourself as an expert consultant, speaker, and writer. [12:26] The intentional evolution of a successful consulting business. [18:44] Chester’s top business mistakes — learning experiences — that you can learn from. [22:13] Upcoming projects and excitement for Chester, starting with The Best Team Wins. [24:30] All about the whys behind The Carrot Guys. [27:09] Connecting with Chester. Mentioned in This Episode: Chester Elton The Culture Works The Best Team Wins: The New Science of High Performance, by Adrian Gostick and Chester Elton The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance, by Adrian Gostick and Chester Elton All In: How the Best Managers a Create Culture of Belief and Drive Big Results, by Adrian Gostick and Chester Elton What Motivates Me: Put Your Passions to Work, by Adrian Gostick and Chester Elton Managing With Carrots: Using Recognition to Attract and Retain the Best People, by Chester Elton and Adrian Gostick Marshall Goldsmith’s MG100 I Am Third, by Gale Sayers Tweetables: “Writing helps to galvanize your philosophy of not just what you do and how you do it, but why you do it.” — Chester Elton “When you charge $1,000 you get the staff; when you charge $20,000 the CEO will show up.” — Chester Elton “Surround yourself with good people and smart people and realize — there are a lot of things you don’t know.” — Chester Elton “Don’t be afraid to be patient, and don’t be afraid to grow your business slowly.” — Chester Elton Love the show? 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Future Squared with Steve Glaveski - Helping You Navigate a Brave New World
Cy Wakeman is a dynamic international keynote speaker, business consultant, New York Times bestselling author, and global thought leader with over 25 years experience cultivating a revolutionary new approach to leadership. Named one of the “Top 100 Leadership Experts to Follow” on twitter, Wakeman’s influence continues to build. Participants consistently rank her programs as the single most impactful training they have ever received. An expert blogger on FastCompany.com, Forbes.com and The Huffington Post, Wakeman’s ideas have been featured on the TODAY Show, The Social, The Wall Street Journal, The New York Times, Business Insider, Huffington Post, The Daily Muse, Success.com, and SHRM.com. She’s written three books, Reality-Based Leadership, The Reality-Based Rules of the Workplace and the newly released: No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. In No Ego, she points out that Ego-driven behaviors are the #1 source of drama in workplaces today, and it’s costing organizations billions annually. She says the philosophy of “perfecting the environment” to create employee engagement just feeds the ego and generates huge amounts of drama and emotional waste. This was an enjoyable free flowing conversation on a hectic book launch day for Cy and we covered a lot of ground and there are lots of takeaways from this conversation. In particular, expect to learn: Why the ego can keep us from achieving our professional and personal goals How to silence our ego Why elaborate employee engagements programs may be a source of entitlement and can actually be detrimental to company performance All topics discussed: Cy’s new book, No Ego Why our organisations must be in a constant change of readiness How the ego keeps us from being our best How to silence our egos Why suffering is a choice The cost of emotional waste Why choosing to do one new thing each month makes us resilient How learning to say “yes” to more can be a source of growth The cost of drama in our organisations What the real cost of comparing ourselves to others is The power of depersonalisation What “BMW driving” is and how it applies to your company Don’t think change, think next Why employee engagement programs can be a bad thing Why we should stress accountability over engagement How to identify and attract emotionally inexpensive and effective employees Why a company’s or a person’s circumstances shouldn’t be used as an excuse Show Notes: Cy’s website: Realitybasedleadership.com @cywakeman on Twitter and Instagram Cy on YouTube: https://www.youtube.com/channel/UChEOp127ZAQAz7MMarBmygA Cy on Facebook: https://www.facebook.com/CyWakeman/ Cy’s books on Amazon: No Ego: https://amzn.to/2x9xpPl Reality-Based Leadership: https://amzn.to/2NDSPhP The Reality-Based Rules of the Workplace: https://amzn.to/2QoFY1x --- Listen on iTunes @ goo.gl/sMnEa0 Listen on Stitcher @ www.stitcher.com/podcast/future Listen on Google Play @ bit.ly/FSGoog If you've got any questions on this podcast feel free to send an email to steve@collectivecamp.us or tweet me on Twitter @steveglaveski or @future_squared Follow me on Instagram: @thesteveglaveski Like us? It'd make our day if you took 1 minute to show some love on iTunes, Stitcher or Soundcloud by subscribing, sharing and giving us a 5 star rating. To sign up to our mailing list head to www.futuresquared.xyz For more information on Collective Campus, our innovation hub, school and consultancy based in Australia and Singapore check out www.collectivecamp.us
Cy Wakeman is a drama researcher, keynote speaker and trainer who specializes in reality-based leadership. She is a New York Times bestselling author and her new book is No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results. Resources: * http://www.realitybasedleadership.com/ – Website * @cywakeman – Instagram * @CyWakeman – Twitter * @CyWakeman – Facebook Page * https://www.youtube.com/cywakeman – YouTube * Buy her book, No Ego: How Leaders Can Cut the Cost of Workplace Drama, End Entitlement, and Drive Big Results Sponsored by: * LEADx.org – subscribe to become 1% better every single day Subscribe on iTunes to join our Ambassadors Club: Please click here to subscribe on iTunes, and leave a quick rating. Nothing matters more for bringing the podcast to the attention of others. After you subscribe and leave a review, send an email to info at leadx dot org to let us know, and we'll invite you into the private LEADx Ambassadors Group on Facebook. Group members are eligible for ridiculously good prizes each month, have special access to me and LEADx guests, discounts on live events, and of course it's a great forum for peer-learning and support. Share: And, by all means, if you know someone you think would benefit, please spread the word by using the share buttons below. — What is LEADx and The LEADx Show with Kevin Kruse? Imagine if you could have the world's best executive coaches and leadership mentors whispering into your ear every morning on your way to work. Every weekday, there will be a new episode of The LEADx Leadership Show with an interview from a different thought leadership or business expert. Many of these guests are thought leaders, famous authors or high-profile CEOs from innovative startup companies. Others are creatives, artists, entrepreneurs or corporate career leaders. They have all achieved extreme success and they are willing to share practical advice on how to advance your career and develop your leadership and management skills by offering daily career tips on time management, productivity, marketing, personal branding, communication, sales, leadership, team building, talent management and other personal development and career development topics. There will be a new episode waiting for you every day just in time for your morning commute, morning treadmill session or whatever else it is you do to start your day. LEADx isn't just the name of this new podcast, it's the name of a digital media and online learning company that is re-imagining professional development for millennials and career driven professionals looking to break into manager roles or excel in current leadership and management roles. If you're looking for management training or professional development that is delivered in a fun and engaging way, sign up for our daily newsletter at LEADx.org. It's packed with life hacks, daily career tips and leadership challenges that will turn you into a high potential leader in no time. What does LEADx stand for? We are exploring leadership. We are about NEXT GENERATION leadership. We believe that professional training and workplace education has not kept up with advances in digital media.
In this special episode of MGMA Small Talk, we talk to Adrian Gostick and Chester Elton, authors of All In: How the Best Managers Create A Culture of Belief and Drive Big Results, about how to build a better organizational culture in your practice. Adrian and Chester will be going in-depth on the topic during their general session at the MGMA 2017 Annual Conference in Anaheim, Calif., Oct. 8-11. Find out more: http://www.mgma.com/annual-conference/why-attend
The Real Deal with Jason Silverman featuring Adrian Gostick (How the Best Managers Create a Culture of Belief & Drive Big Results) Welcome to this edition of THE REAL DEAL with Jason Silverman! Jason Silverman got a chance to catch up with best selling leadership author Adrian Gostick for a fun and truly eye opening conversation on how… The post How the Best Managers Create a Culture of Belief & Drive Big Results with Adrian Gostick appeared first on Jason M. Silverman.
The Real Deal with Jason Silverman featuring Adrian Gostick (How the Best Managers Create a Culture of Belief & Drive Big Results) Welcome to this edition of THE REAL DEAL with Jason Silverman! Jason Silverman got a chance to catch up with best selling leadership author Adrian Gostick for a fun and truly eye opening conversation on how… The post How the Best Managers Create a Culture of Belief & Drive Big Results with Adrian Gostick appeared first on Jason M. Silverman.
Creating a positive culture is something that we've discussed before on The Dealer Playbook, but session 88 of the show brings the culture topic to a new level. Lisa Copeland, Head of Automotive Retail Strategies at the Culture Works, joins Michael as a guest to discuss culture specifically from the leadership point of view. Those who hold a leadership position in a dealership are responsible for how that dealership operates. In fact, much of the performance of the team as a whole is dependent on the atmosphere that the leader creates. Sadly, most dealerships are struggling to create an environment that positions its team members for growth. In Episode 88, Lisa Copeland reveals some of the things that she did as a dealer to leverage the strengths of her team. Guidelines aren't limitations Lisa explains that it's important to have guidelines for your team to follow. In most cases, guidelines are thought of as constraints - things that you cannot do. In Lisa's stores, guidelines were a series of things that could be done, and by so doing, would empower each team member to perform at the highest degree possible. It's about shifting your paradigm and understanding that the best way to have your team succeed is to outline what it will take to make it happen. Leadership isn't Friendship A well-respected leader is better than a good friend. That's not to suggest that you shouldn't be friendly with your team, but earning and keeping their trust as a leader will do more for your culture than trying to be buddy-buddy with them. Know what drives your team members as individuals Lisa mentions that understanding what motivates you is a powerful way to keep your team progressing. In previous episodes of the show, others have added their opinion about keeping motivated and the best way to do that. As a leader, it's part of your job to motivate and inspire the team. One of the easiest ways to make that happen is by knowing what makes them tick. Knowing what motivates you is something that Lisa is very passionate about which is why she is offering a complimentary motivators assessment to those that want it. The assessment is an exclusive offer to listeners of The Dealer Playbook, something that is normally worth $100. If you want to take advantage of the offer, all you need to do is email Lisa Copeland here. You can also follow Lisa Copeland on social media here: Facebook Twitter LinkedIn Connect with Michael Cirillo on Social Media and say 'Hi!': Facebook Twitter Instagram Or Michael's Blog Michael's Automotive Digital Marketing Agency
Creating a positive culture is something that we've discussed before on The Dealer Playbook, but session 88 of the show brings the culture topic to a new level. Lisa Copeland, Head of Automotive Retail Strategies at the Culture Works, joins Michael as a guest to discuss culture specifically from the leadership point of view. Those who hold a leadership position in a dealership are responsible for how that dealership operates. In fact, much of the performance of the team as a whole is dependent on the atmosphere that the leader creates. Sadly, most dealerships are struggling to create an environment that positions its team members for growth. In Episode 88, Lisa Copeland reveals some of the things that she did as a dealer to leverage the strengths of her team. Guidelines aren't limitations Lisa explains that it's important to have guidelines for your team to follow. In most cases, guidelines are thought of as constraints - things that you cannot do. In Lisa's stores, guidelines were a series of things that could be done, and by so doing, would empower each team member to perform at the highest degree possible. It's about shifting your paradigm and understanding that the best way to have your team succeed is to outline what it will take to make it happen. Leadership isn't Friendship A well-respected leader is better than a good friend. That's not to suggest that you shouldn't be friendly with your team, but earning and keeping their trust as a leader will do more for your culture than trying to be buddy-buddy with them. Know what drives your team members as individuals Lisa mentions that understanding what motivates you is a powerful way to keep your team progressing. In previous episodes of the show, others have added their opinion about keeping motivated and the best way to do that. As a leader, it's part of your job to motivate and inspire the team. One of the easiest ways to make that happen is by knowing what makes them tick. Knowing what motivates you is something that Lisa is very passionate about which is why she is offering a complimentary motivators assessment to those that want it. The assessment is an exclusive offer to listeners of The Dealer Playbook, something that is normally worth $100. If you want to take advantage of the offer, all you need to do is email Lisa Copeland here. You can also follow Lisa Copeland on social media here: Facebook Twitter LinkedIn Connect with Michael Cirillo on Social Media and say 'Hi!': Facebook Twitter Instagram Or Michael's Blog Michael's Automotive Digital Marketing Agency