Podcasts about what got you here won

Today, we are joined by Bill Hawkins.Mr. Bill Hawkins is an expert in leadership effectiveness. In association with Marshall Goldsmith Partners, he has worked with over twenty Fortune 500 companies in seventeen countries. Mr. Hawkins began his career working for a division of Johnson & Johnson in sales, marketing, and product management positions. He then joined Boston Scientific Corporation as Director and then Vice President of Sales and Marketing. For the last fifteen years Mr. Hawkins has worked with organizations to identify and develop high-potential leaders. During this time, he has designed and facilitated leadership-training workshops with leading organizations on five continents. He also coaches leaders individually to increase personal effectiveness. With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to "real world" situations. Aside from his work with major corporations, Mr. Hawkins has donated his services to the International Red Cross / Red Crescent, the New York Association for New Americans, and the Girl Scouts of the USA. He holds a BS from Drake University and an MBA from Indiana University. He is a member of the Learning Network, the Peter Drucker Foundation "Thought Leaders Forum", and is listed in Who's Who in International Business. Mr. Hawkins is a contributing author in the Peter Drucker Foundation book The Organization of the Future (Jossey-Bass, l997). He is also a contributing author in Coaching for Leadership (Jossey-Bass, 2003), Change Champion's Fieldguide (Best Practice Publications, 2008), and What Got You Here Won't Get You There - In Sales (McGraw Hill, 2011).In this episode, we dive into the next phase of leadership development, unpacking coaching strategies for transitioning leaders, tools to drive employee engagement, and how empathy, far from being soft, can be a strategic leadership advantage.Key topics include:The Six Question Coaching Process to deepen engagement and provide clarityThe Feed Forward technique to develop employees through forward-focused feedbackWhy empathy and accountability are not opposites—but alliesCoaching high-potential individuals through discomfort and ambiguityStrategies for developing future executives through real-world challengesHow to lead without authority and influence up, down, and across the organizationLearn from Bill Hawkins how to become a more impactful and empathetic coach for your team. Gain practical tools to navigate common leadership pitfalls and foster long-term career growth—for yourself and those you lead.Hawkins Consulting Group: http://hawkinsconsultinggroup.com/ Bill Hawkins' Book: "What Got You Here Won't Get You There in Sales": https://www.amazon.com/What-Here-Wont-There-Sales/dp/0071773940 -Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:20) Technique: Leadership at Every Level: From Individual Contributor to Executive(08:05) Tool: The Six Question Coaching Process(15:30) Tip: Using Feed Forward for Constructive Feedback(20:00) Technique: Creating Developmental Experiences for High-Potential Employees(24:00) Tip: The Power of Influence Without Authority(26:45) Tip: Coaching Through Ambiguity and Stress(27:03) Conclusion#CharlesGood #BillHawkins #TheGoodLeadershipPodcast #CoachingTools #LeadershipDevelopment #ExecutiveCoaching #EmpathyInLeadership #HighPotentialLeaders #SixQuestionProcess #FeedForward #CareerGrowth #InfluenceWithoutAuthority #Mentoring #PeopleManagement #StrategicLeadership #OrganizationalGrowth

Today, we are joined by Bill Hawkins.Mr. Bill Hawkins is an expert in leadership effectiveness. In association with Marshall Goldsmith Partners, he has worked with over twenty Fortune 500 companies in seventeen countries. Mr. Hawkins began his career working for a division of Johnson & Johnson in sales, marketing, and product management positions. He then joined Boston Scientific Corporation as Director and then Vice President of Sales and Marketing. For the last fifteen years Mr. Hawkins has worked with organizations to identify and develop high-potential leaders. During this time, he has designed and facilitated leadership-training workshops with leading organizations on five continents. He also coaches leaders individually to increase personal effectiveness. With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to "real world" situations. Aside from his work with major corporations, Mr. Hawkins has donated his services to the International Red Cross / Red Crescent, the New York Association for New Americans, and the Girl Scouts of the USA. He holds a BS from Drake University and an MBA from Indiana University. He is a member of the Learning Network, the Peter Drucker Foundation "Thought Leaders Forum", and is listed in Who's Who in International Business. Mr. Hawkins is a contributing author in the Peter Drucker Foundation book The Organization of the Future (Jossey-Bass, l997). He is also a contributing author in Coaching for Leadership (Jossey-Bass, 2003), Change Champion's Fieldguide (Best Practice Publications, 2008), and What Got You Here Won't Get You There - In Sales (McGraw Hill, 2011).In this episode, we explore the four distinct coaching styles—Director, Tutor, Collaborator, and Casual—and how leaders can adapt their approach to match the specific needs of their team members. Bill provides a framework for understanding when to use each style and how to avoid their potential pitfalls. Key topics include:•The four coaching styles and how to determine which one works best in different situations•Breaking jobs into 3-5 key components to make coaching more targeted and effective•Common mistakes leaders make when coaching employees who encounter obstacles•Strategies for re-engaging seasoned employees who feel demotivated or overwhelmed•The critical differences between coaching and mentoring, and why leaders need both approachesLearn from Bill Hawkins how to become a more versatile and impactful coach for your team members. Gain practical insights on how to overcome common coaching pitfalls and build meaningful mentoring relationships that prepare both you and your team for future success.Bill Hawkins' Book: "What Got You Here Won't Get You There in Sales": https://www.amazon.com/What-Here-Wont-There-Sales/dp/0071773940-Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99 Chapters:(00:00) Introduction(01:20) Tool: The Four Coaching Styles Framework(08:30) Technique: Adapting Coaching Styles Based on Competence Levels(10:00) Tip: Breaking Jobs into 3-5 Key Components for Targeted Coaching(13:40) Tool: Focusing on High-Impact Areas to Avoid Overwhelm(14:00) Technique: Helping Employees Who Run Into Trouble(16:50) Tip: Re-engaging Burned-Out Employees Through Collaborative Problem-Solving(21:50) Tool: Understanding the Crucial Differences Between Coaching and Mentoring(24:20) Technique: How to Recruit Your Own Mentor Effectively(25:30) Tip: The Value of Having Two Different Types of Mentors(27:25) Conclusion

In this insightful conversation, I speak with Dr. Rob Orman, emergency physician turned physician coach, about the urgent challenges many clinicians face—including burnout, incivility, and a lack of sustainability in traditional healthcare roles. Rob is the creator and host of The Stimulus Podcast and leads Orman Physician Coaching. He holds extensive expertise as a medical educator, is a multiple award-winning speaker with a deep background in communication. He served as chief editor of EM:RAP, created the Stimulus and ERcast podcasts, and for nearly a decade hosted Essentials of Emergency Medicine, the largest single-track emergency medicine conference in the world.  The discussion touches on the structure of physician jobs, how coaching can shift individual mindsets and institutional culture, and how moving from rumination to action can be transformative. Recommended readings and tangible strategies round out this thoughtful episode for anyone rethinking their path in medicine. Key takeaways: —Recalibration is essential for physicians confronting burnout and stress. —Incivility in healthcare environments undermines physician well-being. —Coaching offers sustainable solutions for personal and professional growth. —Coaching can improve not just individual outcomes but also hospital culture. —The traditional structure of medical roles often overlooks clinician health. For further reading: —What Got You Here Won't Get you There Marshall Goldsmith —A Guide to the Good Life William Irvine —The Advice Trap Robert Bungay Stanier Book a  Coaching Discovery Session with Rob If you enjoy the show, please leave a ⭐⭐⭐⭐⭐ rating on Apple or a

In this episode, Brian Milner and Pete Behrens explore the difference between managing and leading, the critical role of middle management in transformation, and how anyone—at any level—can drive real change in their organization. Overview In this episode of the Agile Mentors Podcast, Brian Milner sits down with leadership expert Pete Behrens to unpack what it truly means to be an Agile leader. They dive into the difference between leadership by authority and leadership by respect, the importance of competency in leadership roles, and why middle managers often hold the key to lasting organizational change. Pete shares insights on how leaders can navigate cultural shifts, manage organizational tensions, and empower teams to operate effectively in today’s fast-moving world. Whether you're a Scrum Master, Product Owner, or executive leader, this episode is packed with actionable strategies for leveling up your leadership impact. References and resources mentioned in the show: Pete Behrens Agile For Leaders Join the Agile Mentors Community Subscribe to the Agile Mentors Podcast Want to get involved? This show is designed for you, and we’d love your input. Enjoyed what you heard today? Please leave a rating and a review. It really helps, and we read every single one. Got an Agile subject you’d like us to discuss or a question that needs an answer? Share your thoughts with us at podcast@mountaingoatsoftware.com This episode’s presenters are: Brian Milner is SVP of coaching and training at Mountain Goat Software. He's passionate about making a difference in people's day-to-day work, influenced by his own experience of transitioning to Scrum and seeing improvements in work/life balance, honesty, respect, and the quality of work. Pete Behrens is a leadership coach and Agile pioneer, shaping organizational agility for over 20 years—long before scaling frameworks took center stage. As the creator of the Scrum Alliance® Certified Enterprise Coach (CEC) and Certified Agile Leadership (CAL) programs, he continues to empower leaders worldwide through Agile Leadership Journey™, a global network dedicated to leadership growth and culture transformation. Auto-generated Transcript: Brian Milner (00:00) Well, welcome back Agile Mentors. We're back for another episode of the Agile Mentors podcast. I'm with you as always, Brian Milner. And today I have the one and only Mr. Pete Barron's with us. Pete, welcome in. Pete Behrens (00:15) Thank you, Brian, for the invitation and happy to be here. Brian Milner (00:17) Very, very excited to have Pete with us. If you're not familiar with Pete's work, you're in for a treat. Pete has been doing this for a long time and he has been really a foundational person in some of the things that the Scrum Alliance has done over the years as far as being involved with the coaching program and the leadership program and helping to design and put that together. His main focus has been in leadership. for several years now. And that's why we wanted to have Pete on, is to have him talk a little bit about Agile leadership. Because in today's world, in the context of a lot of the things that are shifting and changing in our day and age, I know that there's just a lot to consider in the area of Agile leadership. why don't we start, and I know this is kind of a softball, you probably get this question a lot, how do you define that? How do you define, is Agile leadership different than leadership, or is it... Is it essentially the same thing? Pete Behrens (01:12) Yeah, good, good starting question. So think of leadership as, you know, the ability or capability of influencing others towards a common goal. Right. That's that's what we look at as a behavior, a capability. Some people confuse that with being a leader. And that's actually different. We think of that as being, you know, having a title of authority. Right. So if you think about influence, there's really two aspects. One is I actually have a title that gives me the authority or I have respect. that allows me to do that regardless of title. So we do that a lot with leaders to actually kind of reset some of that and think about, right, this is a capability anybody at any level, any title can do as somebody. Now, the agile, you know, part of that, obviously, you you and I live in an agile industry and world. Why? Because things are changing, right? Things are changing faster than we've seen. Things are more complex. software has created endless possibilities of paths. And we like to use the metaphor of fog. So think of your operating in the fog. You need to sense and respond to make appropriate decisions. It's no longer available to us to kind of leverage the plan, follow the plan. And so Agile is simply a capability of leadership to operate in that complex, fast-changing world. Brian Milner (02:31) Love that. Yeah, I love that analogy. mean, I think about like all the times I've done cross country road trips and you drive into a fog bank, you're a lot more alert. You have to be really on point the whole time versus, you know, driving out in middle of Arizona somewhere where you can see, you know, the next five miles ahead, maybe relax a little bit more behind the wheel. That's a great analogy. So if we have to be kind of There's a difference here between being, I'm a leader in the organization because they've given me a job title and I'm a leader because I'm recognized as a leader. I'm recognized as such. What kind of characteristics, qualities come with that recognition? How do people, what differentiates somebody who is a recognized leader in an organization from someone who's not? Pete Behrens (03:14) Yeah, you know, certainly title is a recognition, right? So it's one way, you know, people and it's in effect, probably the most desired way to become a leader is I want the title. you may have seen this. I know I did when I was, you know, I was a director of engineering, VP of engineering before I became, you know, a coach and consultants. And a lot of times I'd get people coming to me and say, Pete, I want that job. I want that leadership position. I want to be the tech lead. I want to be the development manager. I'm like, well, prove it to me. They're like, well, no, can't until you give me the title. And one of the things we've realized over time as we've been studying leadership and developing leadership programs is people who receive a title before they develop competency actually are worse leaders because they end up depending on the title to influence. And leaders who develop the capability and now where do you get this? You develop respect. How do you get respect? Brian Milner (03:47) Yeah. Pete Behrens (04:11) you develop respect through expertise, right? This is some combination of education and experience that people are willing and choosing to follow your lead. And this is the basis of where most people kind of get into leadership is they've developed a certain respect in the organization. Others are willing to follow them. And so that's a typical starting point, a typical entry into leadership. One of the things we also help leaders understand is that's also a trap. And I'll just pause there to let you reflect on it. We can go into that rabbit hole if you'd like to. Brian Milner (04:48) Yeah, no, let's talk about that because you're right. There's a lot of times when you see someone in an organization that they've been there, they don't necessarily have to have been there for a long time, but they've been there and they've developed the respect of their peers. They're the best programmer on the team. So the organization recognizes that, recognizes that others in the organization see them as being exceptional. So they elevate them. Now they're no longer just programmer where they did an exceptional job. Now they are manager of of the programming team and they've been elevated simply because they were the best among the bunch. Is that the right thing to do? Pete Behrens (05:22) Right. Well, it's definitely a common thing to do. And it's not it's not the wrong thing to do. I think the mistake a lot of organizations make and you know, you can go back to Marshall Goldsmith, who wrote the book What Got You Here Won't Get You There. And what he's alluding to is exactly that. The skills you need to get into leadership aren't the skills you need in leadership. And so the trap that that leaders fall into is, okay, and this is my path. And maybe your path as well is I'm the best engineer. I'm the best salesperson, marketing person, whatever that is. I'm now coming into leadership. What is your comfort? Well, your comfort is in the work itself. And so all this new stuff about working with people and projects and project management and people management culture and, and other things are very uncomfortable. So I go back to my comfort zone and that's when I start to micromanage. start to redo other people's work. I start to get too detailed into the weeds and I'm not doing the job of leadership, which is really influencing others down this path. And this is one of those traps that many leaders fall into is we get these steps up to leadership, but then we're not properly educated and provided the tools we need to do that job. I think the studies we've seen of only about a third of leaders get proper education, mentoring or coaching to be a leader. And the way we look at this is, is, you know, hiring anybody into an organization from the outside world. You would never hire somebody without a detailed resume that outlines every bit of education, every bit of experience. And then you're matching against 30 applicants or 100 applicants picking the best one. Yet every day. We're promoting people with zero expertise, zero education in leadership into those positions, and it's just It's really silly and it's really backwards. And yes, we want to give them opportunities, but we also need to help them. And that's what we're not seeing, is we're not seeing that help. Brian Milner (07:20) Yeah, yeah, I mean, I'm old enough. I know that I remember in my dad's day and age, you know, it was not uncommon for any large organization to have a leadership training program within the organization. You would be recognized as being exceptional. You would be put forward and then you'd enter the leadership training program of the organization that would help you to elevate and become an effective leader. And we don't see that. as much anymore. You just kind of are elevated and hey, kids, you're on your own. Pete Behrens (07:51) Well, and what they're teaching is management, not leadership. And I think one of things we differentiate with leadership is we manage things like projects. We manage programs. We manage technology. We can manage documents and even HR programs, things like that. We lead people. And so, yes, there are a number of things that organizations, HR programs, et cetera, do to kind of help. Oh, you need to do a one-on-one. or you need to do basic communication. Like there is some, but it's not the things we realize help elevate. You know, we separate this concept of vertical development from horizontal development. we often teach or organizations often teach the horizontal. That's the skills. OK, so you need to communicate. You need to delegate. You need to empower. But we're not teaching what we call the vertical development. And so what they're doing is their mindset is stuck in this kind of one stage. They got all this like this toolbox, but they don't know how to use the tools. And what we're trying to do is help them understand and give them a bigger toolbox to help them understand how to use these tools effectively to be better leaders. And that's a much different problem. It gets into self-awareness. gets into my focus as a leader from shifting in terms of the system and what I'm focused on and what my goals are. as well as just the time horizon I work in and how tactical, strategic or visionary am I. Those are harder things to teach, yet that's where leadership starts to emerge. Brian Milner (09:29) Yeah, well, it makes me think back to what you were saying about the person that would come to you and say, I want to be promoted. I want to be put into this next position. And your response of, me, kind of help me see that. I know you're right. There's a lot of times when people will look at things and say, I need the title or I'll be a leader when I am called this or when I'm put in this position. But what I'm hearing from you and what I hope everyone's hearing as well is, this starts far before that. If you're going to be on that road to being a leader, then it's actually something that you begin wherever you're at. And these are skills you can start to build over a lifetime to venture into that vertical area as you describe it. Does that sound correct? Pete Behrens (10:10) Exactly, exactly. And, you know, one of the things that, you know, I want to, you know, maybe warn the listener on here, we get a lot of people who come through and we work with a lot of, you know, agile coaches or leaders who want to become a coach or, you know, we have change agents, right? People who are, you know, their focus is change in the organization, right? This is where you see a lot of scrum coaches and things like that. And one of the things that we've realized over time is this notion of individual as change agent is incredibly challenging. And for the most part, we, the way we visualize or we talk about this to leaders is it's like, you know, you start singing a song and everybody looks at you like, okay, he's crazy. Like he went to like this evangelical school. He drank this Kool-Aid and he's coming back and he's like, yeah, yeah, that's just Tom or that's just Susie. And, and nobody listens to him. And we see this over and over again. And, and You know, one of the things we talk about is we've got to shift that solo into a chorus, right? So the construct of leadership, we think of often as an individual sport, but truly the only way change really starts to take hold in an organization, and that's where we're starting to shift from me to we, is how do we catalyze that choir to start singing? That's when organizations start to excel. And that's one of the things that when I'm starting to work with leadership teams, we start to understand this isn't just something we teach individuals. This is something we've got to collectively act on. mean, you think about any sports team and European football or US football or hockey or whatever that is. Those teams are are are awesome because of that choir element, because they all sing in the same tune, because they're all practicing all the time together. That's the other part of leadership that I want us to kind of focus on as we kind of take this journey. This isn't a solo sport. Brian Milner (12:07) That's such an important point. I can't agree with you more. just the concept there that I hope people kind of pick up on is, yeah, I mean, the Scrum Guide has for years talked about change agent and the Scrum Master being a change agent, but the kind of maybe indirect association from that was, you know, it's your job to take it on yourself to go and do this thing where You're right, it's too big of a job for one person to do this kind of thing by themselves. We have to have help, you have to have compatriots, you have to have someone who comes alongside you, because like you said, otherwise you're singing by yourself and everyone's looking at you like, what's that guy singing? Pete Behrens (12:48) Yeah, unless you're Satya Nadella, know, or somebody who has that capability on top of the org. And we actually see change happen, from people like Satya Nadella is kind of a rare example, I think, in our world and how he shaped Microsoft. But we actually see more change happening from the middle. You know, when we're teaching organizations and working with them, one of the things that I often Brian Milner (12:51) Yeah. Pete Behrens (13:15) I'm speaking to is the middle tier, you know, it's it's the frozen middle. It's the the between the rock and the hard place. They often feel the most pressure because it's the pressure from above, but the incapability of delivering below. But I try to help turn it around for them. And I say, you're the only one in the organization who feel the pain, but have access to the top layer for change. And and when it comes to organizational change. We actually find more change happening from the middle than we do from the top. Just because the top is so risky and they already have so much power, they don't really need or want change so much. They want to push it. But oftentimes that change happens from the middle. Brian Milner (13:54) Well, I know we've all seen the surveys and studies and things that talk about, you know, agile transformations and change movements and stuff and organizations that have identified leadership as being a kind of a ceiling or some kind of a blockage to real change taking place. So I guess what I'm hearing from you a little bit is don't let that become a blocker for us if we're not the top leadership, that doesn't need to be something that we need to look at and say, that's out of my hands. I can't do anything about it. We actually do have a role to play to that in the middle or other layers of our organization that we can affect the change through the leadership. Is that right? Pete Behrens (14:35) It's a perfect, perfect point. something we try to iterate all the time. Yes. You know, the number one thing we hear when we're working with organizations is I wish my manager could hear this, right? Because they are feeling constrained. They are feeling bound by certain rules and policies and governance and, you know, all the things that feel like our constraints. And that is true. And, you know, the only one who has access to these constraints is leaders. You know, we often describe, I call it the two games we play. You know, we get the agile and you get involved in a lot of these agile transformations. So we get the agile game played at the team layer. And maybe we get a little at the program layer, you know, if you've got some some cross team kind of coordination going on. And then we have the leaders and they play a different game, different rules, a different ruleset. And and then they've got the conflict, right? That's happening between these two layers. And I see this so often. right in the organization. Again, it's that middle tier who sees both games, has access to both games. And I think a lot of the problem we have in our agile community is we don't speak leadership. We don't speak the language leaders speak. I've been working, I worked with the organization and I talked to, know, this is like the CFO and the chief risk officer and, you know, the CIO. And I had a comment that came out and he said, Pete, For about three years, I've heard Agile blah, blah, blah. And I just didn't get it. And now I'm starting to understand the value because what we've learned how to do is speak leadership, risk, right? What is the risk in the approaches we're taking that are or aren't Agile? And what are the pros and cons of that risk? know, oftentimes our Agile evangelists. put agile on the good side and traditional on a bad side. And that's not true at all. Agile lives in kind of what I'd call a peak. Aristotle called this the golden mean, right? There's a peak. And on one side, there's a deficit of agility, and that is too much planning, too much rigidity, too much bureaucracy. But there's an excess agility. And this is where a lot of our coaches land. It's like hippie agile. Hey, man, what are you going to be done? I don't know, man. We're agile. Hang with us. hear that and they're like, I don't accept that. And so yeah, we've kind of swung right across this hillset down from deficit to excess and leaders aren't buying that. And I think that's been some of the downside of our agile community, our agile messaging. We've never broken through that ceiling of leadership. Brian Milner (17:12) Yeah, by the way, just I'm going to interject this a couple of times throughout, but if you like what you're hearing here from Pete, you can find out more from his site, agileleadershipjourney.com. Pete does a lot of classes and coaching and teaching and other things. And there's a lot that you can connect with Pete on through that site. And we'll put this in the show notes so you don't have to scramble to write this down. You can get back to this later. So I love that. that explanation, though. And it kind of resonates with me in a way, because I know one of the things I've talked about when I talk to product owners is the idea that product owners sort of serve as translators between the two worlds a little bit, right? Because they have to speak with developers who speak in very tech-speak kind of language. They have to speak to stakeholders who speak in very business-speak kind of language. Are product owners kind of that function? Are we losing the as product owners in doing that? Or is it not really a product owner thing? It's just more of an entire Scrum leadership thing. Pete Behrens (18:13) Well, yeah, take the word Scrum out. It is a leadership thing. Product owners are leaders, right? They are leading product. And again, the role of product ownership is a role of influencing others towards common goals. And I used to teach product ownership. was a certified Scrum teacher and taught product ownership, Scrum Mastership. I found product ownership to be the most challenging role ever because Brian Milner (18:16) Yeah. Pete Behrens (18:39) you're essentially optimizing for a solution that doesn't exist. So you have all these stakeholders who have all these needs and there's no possible way to meet the demand. And so the role of product ownership is how do I find the optimal across this dimension? so it kind of gets us into this world of, in business, there are often no right answers. Should we do strategy A or B? Well, it depends. You know, we're often as leaders chasing answers when there isn't one. I often talk about this as managing tension. And if we can kind of switch our mindset from there is an answer to this is a tension that will never go away and give you an example of this, like product owners struggle between tech debt and features. Well, that's something that will never go away. No matter how much we work on tech debt, no matter how much work on features, they will always be there. This is a tension that We simply need to learn how to manage. It's never a solution we can come up with. The same is true with strategy and tactics. Should a product owner be more tactical, live with the team, or should they be more strategic and sit with the stakeholders? Yes. The answer is yes. And again, this is not something a product owner will ever solve, but it is something that they can learn to manage. And you start to shift this mindset. And all of a sudden, my role as leader Brian Milner (19:50) Ha Pete Behrens (20:01) starts to change. We had one product owner speaking of that that I was working with years and years ago. And she said, Pete, I feel like a tennis ball getting whacked around the court by my stakeholders, you know, and she'd go talk to the state. I need this. Bam. You know, and she got to talk to the team. we can't do this. Bam. And another thing, bam. And she's like, just I can't survive this. And so we talked and we said, OK, let's let's think about your role different. And what she did, she ended up doing is she brought the stakeholders together and she said, OK, stakeholders, you guys can never agree. I'm forming a meeting that you must come to and you must fight each other for the feature prioritization. And if you don't come to the meeting, you're likely not to get prioritized. So that incents you to come. And number two, you got to convince your peers that that's more important than their need. And it just completely changed her association of her role from this. I'm the tennis ball to. Now I'm managing the court and they're all hitting balls back and forth at each other. And she's facilitating, you know, and that's just kind of one of those switch of mindsets where I can start to change my association, my work and get out of this, this sense of, there's an answer and I can figure it out to how do I manage this tension? Brian Milner (21:11) Yeah, 100%. Yeah. I mean, we believe in working in teams as a Scrum team. Why wouldn't we believe in working in a team of stakeholders as well? Right? Yeah, this is such great stuff. So I'll throw out another really loaded term at you because I know that whenever the term, whenever we talk about leadership, whenever we talk about agile leadership, or just leadership in general, you got to talk about culture. You got to talk about the idea of culture and changing culture and affecting culture and Pete Behrens (21:19) Yes, exactly. Brian Milner (21:38) You know, year people talk about, culture's a whole ball game, culture's everything. And other people who say, no, we focus too much on culture. It needs to be more about tactics and actually how we carry things out. And if you just do that, then the culture will follow. What's your take? Are we focused too much on culture? Is culture something that people care too much about? Or are we not focused enough on it? Pete Behrens (22:01) You know, I think as a as a word, just as like words like servant leadership or words like agile to get they get used and abused and people get tired of them. So I do agree culture as a word has is tired. But if you look underneath, what is culture representing? One of the terms we like to use is, you know, culture is like a shadow. It's simply reflecting something about us that we can't touch or change directly, but we can influence it. And people feel it like they feel the shadow of culture. They can sense it. And this is where, you know, again, we get into these tensions. You know, this culture is one of the things I use is culture's attention, not attention, but a tension like this, this fighting between sides. And, know, one of these is empowerment or alignment. You know, do we do things together like. Let's take a safe approach and everybody's in the same framework and the same process and the same RTE and the same rhythm. you we have the same rules and we use the same methods for estimating and that's alignment. But we know that taking alignment too far becomes routine and rigid and a death march and, all those negative sides of being in that heavy rhythm. But then we go the other way. Well, let's empower, let's Spotify, like everybody their own ruleset and they can just follow on principles and And then we know we take that too far and we've had this kind of wild chaos and people like, what's going on? And every team's different and we can't align. And this is like one of those elements of culture. You what we talk about is culture is that representation of that tension we're feeling. And it might be about speed and quality. You know, it might be about this empowerment alignment, but it's there. And whether we talk about it or not, it exists. And it influences. We like to use the metaphor of culture is the opposite side of the coin to leadership. And so we can choose to ignore it, but it is going to influence or it does influence us every day. I don't believe while the term is overused, I don't believe our focus on it is enough. And we've shown over and over again when we work with organizations that when leaders put a spotlight on some aspect, of that tension that's happening to your culture, they improve the system. And whether that's tension between leaders and employees, whether that's tension between quality and speed, whether that's tension between, you know, giving autonomy and freedom to doing things together, we can improve that system. And so what we try to help leaders understand is you need to make this part of your understanding and your focus, because if you don't, it will take care of you. Brian Milner (24:42) Yeah, yeah. Well, if I'm part of that, I mean, we talked about that, you know, people in the middle have kind of the biggest impact or you can have the biggest impact. That's where a lot of change takes place. If I'm in that middle and I recognize the culture of my organization is not what it should be, you know, we're not really in align with some of this stuff and we're definitely out of alignment with several of these things. What can I do? I can't make an edict across the organization, but how can I start to make that change if I'm in that middle section? Pete Behrens (25:13) Yeah, we had a leader that went through a number of our programs for a few years. you know, we have both educational programs, but we also have coaching programs and development programs that can kind of work on developing leaders. He moved to another company and for two years he sought to bring about what he knew to be a better way. Right. He saw the gaps. He saw the tension. He's like, I got it. I know this. But again, single voice. Everybody's looking at him crazy. He hires another person who's been through our programs to help him on his team as an agile coach. Now they got to. OK, now they're starting to sing together. It's a duet. And, know, from him for his perspective, simply it was these these conversation after conversation after conversation, the tenacity, you know, to to to say, give this a shot now. From that, we've been able to provide some more education to some of the HR, some of the senior leaders in this organization. And all of a sudden, the cascade, the dominoes start to fall. And they start to think, now I see what you've been saying all along. And so my message here is everybody can be a catalyst. Everybody can influence. But you're correct in the fact that it is not easy. What we try to help some of these catalysts, these one offs do is simply activate a second step, activate another voice that can help you bring about, you know, a message of change. And that's enough. And I think a lot of leaders get stuck because they like, I can't run a transformation. I can't get focused on this change of metrics or policies or governance. And you're right. You will never probably have access to some of those levers unless you move up the chain enough. But you can influence one other person. You can influence a few people. You can influence one class or, you know, bring someone in to help change our voice. So that's what we try to aim for some of these change agents. Brian Milner (27:12) Yeah, I love that. It's kind of the cascading effect, right? I mean, if you spark that one spark into something else, well, as long as that continues, that chain continues, it can spread. It's the old, if I tell two friends and they tell two friends, then this thing is going to work. Yeah, I love that. And that's a great practical thing too, right? mean, because I think a lot of people in that middle start to feel frozen and feel like, What can I do? I can't do anything. I think that's a great point. If you can just affect that cascade into one other area, one other person, one other department, then that's all it takes for it to start to get rolling. I love that. Well, this has been a great conversation. And it's never long enough. And this one, we could go on for another several hours on this one. If you really like this, I'm Pete Behrens (27:38) It's hard. Brian Milner (27:58) I'm going to encourage you again to visit Pete's site, agileleadershipjourney.com. There's a lot of resources for you there. You can get connected to Pete. And there's a lot of things you can move forward with in your agile leadership journey from Pete. So I can't thank you enough. Thanks, Pete, for taking the time out and sharing your wisdom with us. Pete Behrens (28:16) Thank you, Brian. Appreciate the conversation.

  Want to learn how a sales professional successfully transitioned from corporate to entrepreneurial career? Discover the solution to achieving this result and hear from the expert who made it happen. Get ready to elevate your sales game and productivity. Let's dive in! In this episode of The Modern Selling Podcast, Mario Martinez Jr. recounts his journey from corporate America to entrepreneurship, highlighting pivotal moments that shaped his transition. From seizing opportunities following a LinkedIn sales conference to founding Vengreso, Martinez's insights offer valuable lessons for sales professionals seeking entrepreneurial pathways. The episode delves into the evolution of Vengreso, emphasizing the power of focus and strategic adaptation in a competitive market. Martinez's candid and open approach provides listeners with valuable insights into his mindset, motivations, and business strategies. Whether listeners are sales professionals seeking entrepreneurial opportunities or aiming to enhance their sales prospecting skills, this episode offers a compelling narrative and a wealth of valuable takeaways, making it a must-listen for those navigating the dynamic world of modern selling. I want to make you more productive. Whether I'm coaching you to make better calls or writing content for you, my goal is to save you time and cost, and help you cut through the noise in the sales space. - Mario Martinez Jr. In this episode, you will be able to: Master the art of transitioning from corporate to entrepreneur and thrive in the new journey. Unlock the secrets to the importance of sales prospecting and revolutionize your sales game. Discover cutting-edge digital sales training strategies to stay ahead in the competitive sales landscape. Harness the power of AI for sales productivity and take your sales performance to the next level. Uncover the strategies for building a powerful sales influencer brand and becoming a force in the industry.   The key moments in this episode are: 00:00:00 - Starting My Own Company 00:02:08 - Importance of Prospecting 00:07:36 - Personal Development and Growth 00:09:50 - Journey to Entrepreneurship 00:15:07 - Identifying a Gap in the Sales Training Space 00:16:08 - Rapid Success with Miller Hyman 00:17:31 - The Evolution of FlyMSG 00:19:28 - Milestones and Challenges 00:21:51 - The Power of Niche Focus 00:29:30 - Crafting a Welcome Message 00:31:30 - Sales Cadences and Engagement 00:32:27 - AI in Social Selling 00:34:56 - FlyMSG for Sales Teams 00:39:21 - Acquisition and Future Offerings 00:44:38 - Mario's Relationship with Cigars 00:45:20 - Building 5, 6, 7, 1 00:45:29 - Podcast Rating and Review 00:46:00 - Conclusion and Goodbyes Timestamped summary of this episode: 00:00:00 - Starting My Own Company Mario discusses how a presentation led to the opportunity to start his own company, emphasizing the importance of sales and delivery in a business. 00:02:08 - Importance of Prospecting The conversation delves into the significance of prospecting in sales, highlighting the challenges and the impact it has on sales success. 00:07:36 - Personal Development and Growth Mario shares his personal growth journey, reflecting on the book "What Got You Here Won't Get You There" and how it impacted his approach to leadership and relationships. 00:09:50 - Journey to Entrepreneurship Mario details his extensive corporate background, and how a blog article led to consulting and training opportunities, ultimately leading to the formation of his own company. 00:15:07 - Identifying a Gap in the Sales Training Space The speaker discusses the lack of focus on pre-hello to hello sales training and how their company aimed to fill this gap, leading to a successful partnership with Miller Hyman. 00:16:08 - Rapid Success with Miller Hyman The speaker shares the remarkable story of quickly signing a contract with Miller Hyman and successfully deploying their sales prospecting training to the entire organization. 00:17:31 - The Evolution of FlyMSG The evolution of FlyMSG from a sales productivity tool to a solution utilized by various professionals for repeatable messaging, leading to the creation of a successful sales prospecting training program. 00:19:28 - Milestones and Challenges The speaker reflects on the journey from corporate to entrepreneurship, highlighting major milestones, challenges, and the pivotal shift towards becoming a full SaaS company. 00:21:51 - The Power of Niche Focus The importance of staying focused on a niche and the value of offering a unique solution, leading to recognition as a top sales and marketing influencer and successful partnerships with major companies. 00:29:30 - Crafting a Welcome Message Mario discusses the importance of a personalized welcome message on LinkedIn, emphasizing the need for personalization, value, and a call to action. He explains the impact of engaging with the algorithm and the need for quality content. 00:31:30 - Sales Cadences and Engagement Mario highlights the flaws in traditional sales cadences, emphasizing the importance of warming up contacts before sending a connection request. He stresses the need for personalized engagement and the impact on productivity. 00:32:27 - AI in Social Selling Mario introduces FlyMSG's AI capabilities, discussing how it aids in writing posts and comments. He emphasizes the significant time savings and productivity increase for individual users. 00:34:56 - FlyMSG for Sales Teams Mario explains the relevance of FlyMSG for sales teams of all sizes, highlighting the significant productivity savings and the platform's ability to enhance prospecting and engagement. 00:39:21 - Acquisition and Future Offerings Mario shares the exciting news of Vengreso's upcoming acquisition of an AI sales role-playing software. He emphasizes the comprehensive solution the acquisition will provide for sales prospecting, messaging, and coaching. 00:44:38 - Mario's Relationship with Cigars Mario shares that he has no relationship with cigars due to being asthmatic. He enjoys the smell but has never smoked one. He expresses appreciation for being on the show despite the topic of cigars. 00:45:20 - Building 5, 6, 7, 1 The conversation shifts to Mario's business, with the host wishing him luck with the acquisition. There is mention of "building 5, 6, 7, 1," indicating future growth and expansion. 00:45:29 - Podcast Rating and Review The host asks for a favor, requesting a five-star rating and review for the podcast on iTunes. Additionally, a text expander and personal writing assistant, FlyMSG, is promoted. 00:46:00 - Conclusion and Goodbyes The episode concludes with gratitude to the listeners and a call to action to increase productivity. The host bids farewell until the next episode, ending with "good selling." Mastering the Transition Navigating the shift from a corporate career to entrepreneurship requires strategic decisions and a clear vision. Mario Martinez Jr. shared his pivotal moment at a LinkedIn sales conference that catapulted him into entrepreneurship just three months later. This transition exemplifies the opportunities that effective presentations can unlock for aspiring entrepreneurs. Unlocking Sales Prospecting Importance Martinez emphasized the significance of specializing in sales prospecting, a critical yet often overlooked phase in the sales cycle. By focusing on this niche, Vengreso carved out a unique position in the competitive sales training market. The collaboration with industry giants like Miller Hyman and Korn Ferry underscored the importance of effective prospecting strategies in building successful business relationships. Cutting-Edge Digital Sales Training The evolution of Vengreso's flagship product, FlyMSG, showcases the company's commitment to leveraging technology to enhance sales productivity. By developing a comprehensive sales prospecting and engagement tool, Vengreso addressed the specific challenges faced by sales professionals across diverse industries. The upcoming acquisition of an AI sales role-playing software further demonstrates Vengreso's dedication to staying at the forefront of digital sales training innovation. The resources mentioned in this episode are: Visit the website FlyMSG.ai to learn more about the FlyMSG tool and its capabilities for improving sales prospecting and engagement. Connect with Mario Martinez Jr. on LinkedIn and mention that you heard him on the Sales and Cigars podcast to engage with him and learn more about his expertise in sales and marketing. Explore the Vengreso website to access free sales training resources and learn more about their offerings for improving sales productivity and engagement. Check out the Vengreso YouTube channel for free sales training videos and valuable insights on modern selling techniques. Download FlyMSG from the Chrome store or Edge store to start using the text expander and personal writing assistant tool for free, without needing a credit card.

If you're looking for excellent books to add to your list for 2025, then you have come to the right place! In today's special recap episode, AJ shares her favorite reads from the past year, her top quotes from each book, and why you should put these titles on your reading list for 2025. Learn timeless lessons about growth and success in What Got You Here Won't Get You There by Marshall Goldsmith and Take the Stairs by Rory Vaden. Uncover deep personal teachings on marriage and faith in Sacred Marriage by Gary Thomas. And dive deep on leadership and relationships in The Go-Giver by Bob Burg and Unreasonable Hospitality by Will Guidara. Tune in now to find out why each of these books should be on your reading list for 2025!

Doelen. Zucht. Zo vermoeiend! Het is echt en oprecht wat ik soms voel bij doelen. Als je door business goeroes wordt opgehitst om 10X te gaan denken, het maximale uit jezelf te halen en de beste versie van jezelf te zijn...En toch zitten er ook dingen in die bruikbaar zijn. Want gewoon maar wat doen, heeft ook z'n nadelen. Natuurlijk, je controleert je omstandigheden niet. En je moet je eigen impact niet overschatten. Maar je kunt wel degelijk nadenken over wat je wilt, en welke strategieën jou dichter bij je doelen brengen. In deze aflevering deel ik mijn eigen ervaringen en een aantal tools en inzichten die jou verder helpen.Veel plezier en deel deze podcast met een ondernemer in jouw netwerk als je de aflevering nuttig vindt! Je kunt de aflevering ook bekijken op Youtube als je wilt.Gerhard ONDERNEMERSLESSEN

In 2024, AJ committed to reading two books every month of the year, a tradition she's been building on for three consecutive years! Today, she shares her most influential books for 2024, how they have shaped her outlook, and why you might want to check them out yourself. Discover why Unreasonable Hospitality by Will Guidara is required reading for the entire Brand Builders Group team; how Gary Thomas's Sacred Marriage has deepened AJ's understanding of what it means to be married; what The Go-Giver by Bob Burg teaches readers about learning through relationships; why AJ decided to revisit Take the Stairs, written by her husband, Rory Vaden; and why What Got You Here Won't Get You There by Marshall Goldsmith is essential reading for anyone ready to level up. Regardless of whether you decide to read these books in the coming year, ask yourself, ‘Am I implementing what I've learned, and how can I use it to create real change in my life?' Don't miss out on this inspiring conversation with AJ Vaden on her top books and lessons from 2024!

We've got an absolute legend on the show today, although he'd never refer to himself that way. Dr. Marshall Goldsmith, world-renowned executive leadership coach, is here today to chat with me specifically about his 2015 book Triggers: Creating Behavior That Lasts — Becoming the Person You Want to Be, which turns 10 years old this year. In Triggers, Marshall writes that meaningful behavior change is very hard to do, and today he explains what a trigger is and how triggers can stop behavior change from happening. Triggers, by the way, can be direct or indirect, internal or external, conscious or unconscious, anticipated or unexpected, encouraging or discouraging, productive or counterproductive. We talk today about how to identify our triggers, the path of going from a trigger to a behavior, why knowing about our triggers is so important, and if we can change our triggers, or if they're locked and loaded permanently. I spoke to Marshall soon after my father died, and we started talking about why becoming the person we want to be is such a noble pursuit. This conversation went in directions I wasn't expecting but could not be happier that they did. Marshall Goldsmith, my friends, is a legend for a reason. He is first in class, top of the heap, the best of the best. So, who is Marshall Goldsmith? In case you don't already know, Marshall is an academic and professor who held appointments at places like Dartmouth before he became a founding partner of the Marshall Goldsmith Group, an executive coaching group. Throughout Marshall's renowned career, he's worked with CEOs from over 200 companies and is credited with pioneering 360-degree feedback for leaders. He has written or edited 41 books which have sold over 2.5 million copies, been translated into 32 languages, and become bestsellers in 12 countries. Those books include, of course, Triggers, as well as What Got You Here Won't Get You There and so many others. Triggers is one of his best-known works amongst a slew of well-known titles, and today Marshall also tells us about a new AI project he's working on, and why he signs off his emails with the phrase “Life is good.” Lots to learn from this remarkable person. Triggers: Creating Behavior That Lasts — Becoming the Person You Want to Be by Dr. Marshall Goldsmith Make sure to check out marshallgoldsmith.ai!

In this episode of the Big Success Podcast, Marshall Goldsmith, a globally renowned executive coach and author of What Got You Here Won't Get You There, discusses his principles for leadership, branding, and personal growth. Goldsmith shares insights on overcoming the challenges of success, the importance of feedback, and the hard work required to drive meaningful change. He emphasizes the value of building a strong brand identity, fostering positive behavioral change, and transitioning from individual achievement to team-focused leadership.About Marshall Goldsmith:Marshall Goldsmith is a world-renowned executive coach, author, and speaker celebrated for his expertise in leadership and personal development. Recognized as the top executive coach globally and ranked as the number one thinker by Thinkers50, Goldsmith is best known for his groundbreaking book, What Got You Here Won't Get You There. With a career spanning decades, he has worked with top leaders, helping them achieve positive behavioral change and long-term success. His unique approach combines practical wisdom, humor, and deep insights into leadership, branding, and building a meaningful legacy.Learn more: https://marshallgoldsmith.com/Watch the full episode here: https://youtu.be/O7ixA8OcO24?si=aeZdP0sFKb9O7gv7About Brad SugarsInternationally known as one of the most influential entrepreneurs, Brad Sugars is a bestselling author, keynote speaker, and the #1 business coach in the world. Over the course of his 30-year career as an entrepreneur, Brad has become the CEO of 9+ companies and is the owner of the multimillion-dollar franchise ActionCOACH®. As a husband and father of five, Brad is equally as passionate about his family as he is about business. That's why, Brad is a strong advocate for building a business that works without you – so you can spend more time doing what really matters to you. Over the years of starting, scaling and selling many businesses, Brad has earned his fair share of scars. Being an entrepreneur is not an easy road. But if you can learn from those who have gone before you, it becomes a lot easier than going at it alone.Please click here to learn more about Brad Sugars: https://bradsugars.com/Learn the Fundamentals of Success for free:The Big Success Starter: https://results.bradsugars.com/thebigsuccess-starter

Playing it safe might feel smart, but it's the riskiest move of all. In this episode, Drew Neisser sits down with Steve Dennis, author of Leaders Leap, to explore the critical moments when leaders must embrace risk, drive innovation, and challenge the status quo. In this episode: What Got You Here Won't Get You There: Why past successes might not guarantee future results, and how to adapt to a rapidly changing environment.  A Slightly Better Version of Mediocre Won't Cut It: Why incremental improvements are no longer enough and how to aim for true remarkability.  Customer-Centric or Just Lip Service? The gap between saying that you're customer-focused and actually delivering on it. You'll also learn: How CMOs can position themselves as strategic leaders within their organizations.  Why being “special, not big” can be a winning strategy in a competitive market.  Practical steps for balancing long-term transformation with short-term results. Whether you're navigating strategic pivots, championing customer-centric initiatives, or striving to build a remarkable brand, this conversation is packed with insights to help you leap with confidence into 2025 and beyond.  For full show notes and transcripts, visit https://renegademarketing.com/podcasts/ To learn more about CMO Huddles, visit https://cmohuddles.com/

Today, we are joined by Dr. Marshall Goldsmith. Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 42 books, including four New York Times bestsellers, that have sold over 4 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written. Marshall's Website :https://marshallgoldsmith.com/ Marshall's AI Bot: https://marshallgoldsmith.ai/ Marshall's Books: https://www.amazon.com/stores/Marshall-Goldsmith/author/B001ILIAKC In this episode, we discuss the intricacies of behavior change, revealing why it's so challenging and the effective strategies Marshall employs to help leaders and teams improve.  Additionally, we discuss the significant impact of the environment on personal development, the dangers of vicarious living, and the importance of asking the right questions.  From the pitfalls of winning too much to the transformative power of daily reflection, this episode offers practical tools for all leaders.  - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:13) Challenges of Behavior Change in Leadership (02:28) The Power of Apology and Feed Forward (03:48) Overcoming Inertia and Environmental Triggers (05:54) The Impact of Social Media and Vicarious Living (09:35) Stopping Bad Habits for Effective Leadership (15:41) The Importance of Asking Questions (18:04) The Challenge of Self-Improvement (23:51) Marshall's new AI Coaching Tool (26:35) Marshall's Legacy and Final Thoughts (27:25) Conclusion

In this episode of A Productive Conversation, I sit down with the legendary Marshall Goldsmith, one of the world's top leadership thinkers, to explore how he's leveraging AI to share his life's work with a global audience. Known for books like Triggers and What Got You Here Won't Get You There, Marshall is embracing cutting-edge technology to make his insights more accessible and impactful than ever.Our discussion dives deep into Marshall's journey with AI, the concept of triggers in productivity, and his mission to give back by helping others lead better lives. Whether you're curious about AI, leadership, or personal growth, this episode offers wisdom and practical advice.Key Discussion Points Marshall's development of his AI project, MarshallGoldsmith AI, and its role in making his knowledge widely accessible. The concept of triggers and how identifying them can enhance productivity and behavior. Why Marshall is giving away his insights for free and his reflections on legacy and generosity. The balance between embracing new technology and maintaining human connection. How Marshall uses AI to improve his coaching and support his clients. Insights on leveraging AI responsibly to aid learning and decision-making. This conversation with Marshall Goldsmith showcases his relentless pursuit of sharing wisdom and helping others. His innovative use of AI and timeless insights on triggers and productivity make this episode a must-listen for anyone striving to grow personally and professionally.Links Worth Exploring Connect with Marshall: Website | Twitter | Facebook | YouTube Check out Marshall's latest initiative: MarshallGoldsmith.AI Explore learning from Marshall on Coaching.com: Click here Related Conversation: Episode 505: Matt Martin Talks About AI-Enhanced Productivity and Time Management Related Blog Post: Signals vs Triggers Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page.Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice.Thanks again for listening to A Productive Conversation. See you later.Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of A Productive Conversation, I sit down with the legendary Marshall Goldsmith, one of the world's top leadership thinkers, to explore how he's leveraging AI to share his life's work with a global audience. Known for books like Triggers and What Got You Here Won't Get You There, Marshall is embracing cutting-edge technology to make his insights more accessible and impactful than ever. Our discussion dives deep into Marshall's journey with AI, the concept of triggers in productivity, and his mission to give back by helping others lead better lives. Whether you're curious about AI, leadership, or personal growth, this episode offers wisdom and practical advice. Key Discussion Points Marshall's development of his AI project, MarshallGoldsmith AI, and its role in making his knowledge widely accessible. The concept of triggers and how identifying them can enhance productivity and behavior. Why Marshall is giving away his insights for free and his reflections on legacy and generosity. The balance between embracing new technology and maintaining human connection. How Marshall uses AI to improve his coaching and support his clients. Insights on leveraging AI responsibly to aid learning and decision-making. This conversation with Marshall Goldsmith showcases his relentless pursuit of sharing wisdom and helping others. His innovative use of AI and timeless insights on triggers and productivity make this episode a must-listen for anyone striving to grow personally and professionally. Links Worth Exploring Connect with Marshall: Website | Twitter | Facebook | YouTube Check out Marshall's latest initiative: MarshallGoldsmith.AI Explore learning from Marshall on Coaching.com: Click here Related Conversation: Episode 505: Matt Martin Talks About AI-Enhanced Productivity and Time Management Related Blog Post: Signals vs Triggers Thanks to all of the sponsors of this episode. You can find all of the sponsors you heard me mention on this episode on our Podcast Sponsors page. Want to support the podcast? Beyond checking out our sponsors, you can subscribe to the show wherever you listen to podcasts. You can subscribe on Spotify and also on Apple Podcasts. Not using either of those to get your podcasts? Just click on this link and then paste the podcast feed into your podcast app of choice. Thanks again for listening to A Productive Conversation. See you later. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this week's episode, Nicole interviews Heather Jerrehian, an entrepreneurial futurist and investor who has driven innovation and go-to-market strategies for startups and Fortune 500 companies for over two decades. As a serial founder and tech executive, she has led turnarounds at unprecedented speed, scaled 10X growth, and engineered profitable exits.In her book Sail to Scale: Steer Your Startup Clear of Mistakes from Launch to Exit, Heather and her co-authors identify 18 common mistakes that leaders make across four pivotal waves of a startup's journey. She dissects each mistake, which helps leaders recognize the situations that create them, and offers practical advice to steer clear of them so that their businesses can overcome each wave successfully. In their interview, Nicole and Heather do an overview of the four waves of business and deep dive into four of the mistakes that can be avoided! Listen in and learn![00:10:46] How Heather successfully led a company through a pivot and an exit [00:25:41] How to keep your company from "flailing in the water" during a pivot [00:31:31] How to stop viewing your customers as "just customers," and instead make them your advocatesWant to know more about Heather? Check out her social media and website.Linked In: https://www.linkedin.com/in/heatherjerrehian/X: https://x.com/jerrehian?lang=enWebsite: https://www.sailtoscale.com/Get Heather's book: https://a.co/d/d0WQUxsOther books mentioned in this episode: What Got You Here Won't Get You There by Marshall Goldsmith: https://a.co/d/iOzpaxaDon't forget to like, comment, and subscribe to the Build a Vibrant Culture podcast for more insights on creating thriving workplaces!

Today, we are joined by Dr. Marshall Goldsmith. Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 42 books, including four New York Times bestsellers, that have sold over 4 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written. Marshall's Website :https://marshallgoldsmith.com/ Marshall's AI Bot: https://marshallgoldsmith.ai/ Marshall's Books: https://www.amazon.com/stores/Marshall-Goldsmith/author/B001ILIAKC In this episode, we learn about the incredible journey of Marshall Goldsmith, one of the world's foremost leadership coaches.  From his serendipitous encounter with Dr. Paul Hersey to pioneering the field of executive coaching, Goldsmith shares pivotal moments that defined his unique path.  Discover his insights on success, self-promotion, and the challenges faced by high achievers.  Learn the principles of an 'Earned Life' and why forgiveness and practical wisdom are key to sustained fulfillment.  This episode is a must-watch for anyone looking to understand the deeper aspects of leadership and personal growth. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:36) Marshall's Accidental Start in Leadership Development (04:48) Tip: Challenges Faced by Successful People (07:03) Tip: Advice to My Younger Self (11:06) Technique: Earning Credibility Twice (15:55) Tools: The Exposure Gap and Finding Your Genius (19:07) Tip: Defining an Earned Life (22:06) Tip: The Trap of 'I'll Be Happy When' (23:59) Tool: The Marshmallow Experiment and Delayed Gratification (25:48) Technique: Forgiveness and Letting Go (28:16) Technique: Leadership by Example (32:58) Tip: The Challenge of Post-Retirement Identity (35:40) Conclusion

We all need friends, but not the same ones! Friends need to evolve as we grow, mature, and change. Marshall Goldsmith and I wrote Lifestorming together, and we somewhat disagreed on this, but he wrote the terrific book What Got You Here Won't Get You There, so I think this applies to friends, as well! Your spouse is your best friend? That's a cop-out.  You need people who will push back, tell you the truth, mourn with you, and celebrate with you. I'd prefer an honest critic to a lying friend. We don't need our egos protected, we need to grow. Long-time friends can poison you with their poverty mentality, “guilting” you about your spending, habits, or lifestyle. They can insist on the same places and the same experiences “for old time's sake.” “When it's cold,” said Hemingway, “home is where you go, and they have to take you in.” Fair enough. But with friends, they don't have to take you in, but they choose to do so. Have you been to school reunions? If so, you've found that people are basically the same as they were X years ago, with very few exceptions. It's nice, perhaps, to see them again, but you've outgrown them. 

Kristen and Mike break down Marshall Goldsmith's influential book "What Got You Here Won't Get You There." While they praise the practical advice and behavioral frameworks in the book, they also challenge some of its core assumptions and discuss how leadership development has evolved since its 2007 publication. Through their analysis, they reveal how seemingly small behavioral habits can make or break a leader's effectiveness - and why changing these habits requires more than just willpower. The episode offers both practical tips for behavior change and a thoughtful critique of traditional executive coaching approaches, making it valuable for anyone looking to grow as a leader.Highlights:The 20 workplace habits that can derail successful leaders and why "winning too much" tends to be the most common and destructive behaviorHow successful leaders typically exhibit 6-8 of these habits, and why identifying your one or two biggest problem areas is crucial for developmentThe surprising reason why stopping negative behaviors can be more effective than trying to develop new positive onesA detailed breakdown of Goldsmith's seven-step change process, including how to gather feedback, apologize effectively, and follow through consistentlyWhy traditional approaches to leadership development might oversimplify complex psychological factors like imposter syndrome and internal motivationThe concept of "feedforward" and how this future-focused alternative to traditional feedback can create more openness to changeHow the simple act of saying "thank you" can transform the way you receive feedback and criticismAn analysis of whether the book's somewhat rigid approach and lack of nuance still serves modern leaders effectivelyLinks & Resources Mentioned:What Got You Here Won't Get You There by Marshall GoldsmithExtreme Ownership by Jocko WillinkHow to Win Friends & Influence People by Dale CarnegieDare to Lead by Brené BrownIt's Your Ship by Michael AbrashoffGood to Great by Jim CollinsThe First 90 Days by Michael D. WatkinsGet your FREE 5 Day Leadership Reset Challenge guide here: https://llpod.link/challengePodcast Website: www.loveandleadershippod.comInstagram: @loveleaderpodFollow us on LinkedIn!Kristen: https://www.linkedin.com/in/kristenbsharkey/ Mike: https://www.linkedin.com/in/michael-s-364970111/Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com

Marshall Goldsmith is one of the world's greatest thinkers on leadership. He has been recognized by Thinkers50 as the World's #1 Leadership Thinker and #1 Executive Coach. He is also a globally renowned keynote speaker and the New York Times bestselling author of several books, including Triggers, What Got You Here Won't Get You There, and The Earned Life. In his second appearance on The Elevate Podcast, Marshall returned to discuss his new AI-enabled coaching tool, the future of executive coaching, leadership, and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

More than 50% of employees don't feel heard at work. This disconnect can cost companies more than just morale—it's affecting productivity, retention, and ultimately, profits. If your company is still relying on surveys and feedback forms as your main tools for "listening" to employees, it might be time to rethink your approach. In this episode of the M&A Science Podcast, Ashish Kothari and Dr. Angela Jackson, Founder of Future Forward Strategies and Author, dig into the Win-Win Workplace Framework, a paradigm-shifting strategy that uses employee voices to drive organizational success.Dr. Angela Jackson is a professor at Harvard University and an expert in organizational development and employee engagement, with a focus on creating thriving workplaces where employees drive bottom-line success. With over five years of research and interviews with 1,200 companies, Dr. Jackson has developed the Win-Win Workplace Framework, which helps organizations operationalize employee voice and reimagine workplace culture. She is also the author of the upcoming book The Win-Win Workplace: How Thriving Employees Drive Bottom Line Success.If you're serious about lowering turnover and creating a thriving workplace, don't miss this episode!Things you will learn in this episode:• How investing in employees is generating more revenue• The Win-Win Workplace Framework and its nine practices• The importance of your employees' voice• Changing the traditional parent-child dynamic in the workplace to a peer-to-peer relationship• Barriers to creating a win-win workplaceResources: ✅• Dr. Angela Jackson website: https://www.drangelajackson.com/ • Future Forward Strategies: https://www.futureforwardstrategies.com/about#:~:text=Our%20Founder%20and%20CEO,initiatives%20that%20create%20career%20pathways.• Also mentioned in this episode:• What Got You Here Won't Get You There book by Marshall Goldsmith https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304 • A Layman's Guide to Separating Causation from Correlation … and Noticing When Claims of Causality are Invalid https://alexedmans.com/correlation/ • Alex Edmans episode at HAPPINESS SQUAD: https://happinesssquad.com/captivate-podcast/the-power-of-purpose-driven-organizations-with-alex-edmans/ • Positively Making Organizations and the World Better by Kim Cameron https://journals.sagepub.com/doi/10.1177/1548051821997414?icid=int.sj-abstract.similar-articles.8 Books:✅• The Win-Win Workplace: How Thriving Employees Drive Bottom-Line Success https://www.amazon.com/Win-Win-Workplace-Thriving-Employees-Bottom-Line/dp/B0D6V6B4TN • Hardwired for Happiness: 9 Proven Practices to Overcome Stress and Live Your Best Life

How can leaders develop a more selfless leadership style?In this episode, Bill talks with a world-renowned leadership coach about the importance of selfless leadership, the challenges of scaling up a business, and the role of coaching in leadership development. Today's guest is Marshall Goldsmith, a New York Times bestselling author and a world-renowned leadership coach who helps leaders achieve extraordinary things. Key topics that Bill and Marshall explore in this episode: - The importance of selfless leadership and how it can benefit businesses.- The role of coaching in leadership development and how to find the right coach.- How entrepreneurs can identify appropriate clients.- Why coaches should never make coaching about themselves.- The power of generosity in leadership and how it can inspire others.- How to keep your mojo and stay motivated and enthusiastic about your work.- The benefits of having a coach and how they can help you achieve your goals.- The importance of being comfortable with discomfort and how it can lead to personal growth.- Staying active and engaged in life and how it can keep you feeling young.- Giving back to others and how it can make a difference in the world.Chapters in this episode: (03:06) Marshall's Book, What Got You Here Won't Get You There(06:12) The Importance of Selfless Leadership(11:26) The Power of Making Decisions(19:28) The Role of Coaching in Leadership Development(27:26) Helping Others(31:03) The Benefits of Working with Retiring CEOs(41:58) Marshall's AI ProjectThanks to Marshall Goldsmith for being on the show! Connect with Marshall on LinkedIn: https://www.linkedin.com/in/marshallgoldsmith/ Learn more about Marshall: https://marshallgoldsmith.com/ Ask Marshall's AI avatar some questions: https://marshallgoldsmith.ai/Get Marshall's book, What Got You Here Won't Get You There: https://www.amazon.com/dp/1401301304 Bill Gallagher, Scaling Coach and host of the Scaling Up Business podcast, is an international business coach who works with C-Suite leaders to achieve breakthrough growth. Join Bill in the Growth Navigator Coaching Program: https://ScalingCoach.com/workshop Bill on LinkedIn: https://www.LinkedIn.com/in/BillGallBill on YouTube: https://www.YouTube.com/@BillGallagherScalingCoach Visit https://ScalingUp.com to learn more about Verne Harnish, our team of Scaling Up Coaches, and the Scaling Up Performance Platform, which includes coaching, learning, software, and summit. We share how the fastest-growing companies succeed where so many others fail. We help leadership teams with the biggest decisions around people, strategy, execution, and cash so that they can scale up successfully and beat the odds of business growth. Did you...

Join Brad Bialy as he talks with Will Matthews, a Board-Certified Executive Coach, five-time Ironman competitor, and bestselling author of You've Got This! Will shares his experience of embracing an "Anything is possible" mindset, starting triathlons at age 60, and achieving peak performance in business and life. Tune in to discover the power of self-coaching, breaking through self-doubt, and staying disciplined, whether you're training for an Ironman or navigating a career in staffing. Learn from Will's strategies on mental resilience and actionable steps to improve your mindset, skillset, and execution. KEY MOMENTS [00:01] - Introduction: Developing an "Anything is Possible" Mindset [01:53] - The Tap on the Shoulder: What Happens When You're Called to a Challenge [03:57] - Brad's Marathon Challenge: Responding to Life's Calls [05:24] - Embrace the Suck: Pushing Through Tough Training and Business Challenges [07:43] - Breaking Through Mental Clutter: Tips for Overcoming Self-Doubt [10:18] - The Power of Posture: How Physicality Impacts Your Mindset and Performance [21:53] - What Got You Here Won't Get You There: Adapting for Future Success [24:34] - The Trifecta for Success: Mindset, Skillset, and Execution [26:28] - Breaking Old Rules: Creating New Paths for Growth [27:55] - Closing: Will's Work as a Coach and Keynote Speaker   ABOUT THE SPEAKERS Brad Bialy  (LinkedIn) Brad Bialy has a deep passion for helping staffing and recruiting firms achieve their business objectives through strategic digital marketing. For over a decade, Brad has developed a proven track record of motivating and educating staffing industry professionals at over 100 industry-specific conferences and webinars.  As a visionary leader, Brad has helped guide the comprehensive marketing strategy of more than 300 staffing and recruiting firms. His keen eye for strategy and delivery has resulted in multiple industry award-winning social media campaigns, making him a sought-after expert and speaker in the industry.    Will Matthews (LinkedIn) Will Matthews is a Board Certified Executive Coach who helps professionals, in companies large and small, maximize their results by thinking bigger and executing faster showing up stronger. He has held executive roles leading teams in Marketing, Sales and Operations in both the energy and telecommunications industries. Will is a keynote speaker, and author of the bestselling book, You've Got This! The 5 Self-Coaching Keys You Need to Live Boldly and Accomplish Anything. He is a 5-time Ironman competitor and is the 2023 Colorado State Olympic Distance Triathlon Champion in his age group.

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Welcome to an interview with Marshall Goldsmith, a world-renowned executive coach and leadership thinker.   In this episode, Marshall offers invaluable advice for aspiring leaders and coaches, emphasizing the importance of maintaining an adult-to-adult relationship in coaching scenarios. His focus on measurable results has made him a trusted advisor to some of the world's top CEOs and leaders. He also gave us a glimpse of marshallgoldsmith.ai, an Al Avatar that is infused with Marshall's knowledge, experience, nuances and voice to answer management-related questions leaders have.   Whether you're a seasoned executive or an aspiring leader, this episode offers practical wisdom and inspiration from one of the best in the business world.   Dr. Marshall Goldsmith is the only two time Thinkers50 #1 leadership thinker in the world. He has been recognized as the #1 executive coach in the world for over a decade. He is the #1 New York Times best-selling author of books that have sold over 3 million copies including What Got You Here Won't Get You There, MOJO, Triggers and The Earned Life. He is the only living author who has 2 books recognized by Amazon.com as the Best Leader and Success books of all time. He has over 1.5 million followers on LinkedIn alone.   Learn more about Marshall here: https://marshallgoldsmith.com/   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Camille Fournier is the author of The Manager's Path, which many consider the definitive guide for navigating one's career path in tech. Camille was previously the CTO of Rent the Runway, VP of Technology at Goldman Sachs, Head of Platform Engineering at Two Sigma, and Global Head of Engineering and Architecture at JPMorgan Chase. She is about to release new newest book, Platform Engineering: A Guide for Technical, Product, and People Leaders. In our conversation, we discuss:• What product managers do that annoys engineers• Why major rewrites are a trap• Why you should have fewer one-on-ones• Strategies for organizing and working with platform teams• Tips for new managers• Advice for transitioning from individual contributor to manager• Much more—Brought to you by:• DX—A platform for measuring and improving developer productivity• CommandBar—AI-powered user assistance for modern products and impatient users• Coda—The all-in-one collaborative workspace—Find the transcript and show notes at: https://www.lennysnewsletter.com/p/engineering-leadership-camille-fournier—Where to find Camille Fournier:• LinkedIn: https://www.linkedin.com/in/camille-fournier-9011812/• Website: https://skamille.medium.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Camille's background(02:17) Common annoyances between PMs and engineers(07:09) Avoiding the telephone game(08:05) Hoarding ideas and over-engineering(09:55) The importance of involving engineers in ideation(11:37) The middle-person dilemma(14:21) Rewriting systems: a big trap?(20:40) Engineering leadership lessons(36:02) Moving from IC to management(40:32) One-on-one meetings(45:10) Pushing beyond comfort zones(45:27) Building a balanced work culture(48:01) Effective time management strategies(54:15) Advice for platform team success(01:02:42) Platform team responsibilities(01:04:43) When to form a platform team(01:07:02) Thriving on a platform team(01:12:48) AI corner(01:17:03) Lightning round and final thoughts—Referenced:• Platform Engineering: A Guide for Technical, Product, and People Leaders: https://www.amazon.com/Platform-Engineering-Technical-Product-Leaders/dp/1098153642/• The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change: https://www.amazon.com/Managers-Path-Leaders-Navigating-Growth/dp/1491973897• 97 Things Every Engineering Manager Should Know: Collective Wisdom from the Experts: https://www.amazon.com/Things-Every-Engineering-Manager-Should/dp/1492050903• Avoiding the Rewrite Trap: https://skamille.medium.com/avoiding-the-rewrite-trap-b1283b8dd39e• Levelsio on X: https://x.com/levelsio• Pieter Levels on the Lex Fridman Podcast: https://www.youtube.com/watch?v=oFtjKbXKqbg• GraphQL: https://graphql.org/• New Blue Sun by André 3000 on Spotify: https://open.spotify.com/album/33Ek6daAL3oXyQIV1uoItD• Musk's 5 Steps to Cut Internal Bureaucracy at Tesla and SpaceX: https://icecreates.com/insight/musk-s-5-steps-to-cut-internal-bureaucracy-at-tesla-and-spacex-you-may-say-it-s-his-algorithm/• Ian Nowland on LinkedIn: https://www.linkedin.com/in/inowland/• Studio Pulls ‘Megalopolis' Trailer Using Fake Quotes from Famed Movie Critics: https://www.huffpost.com/entry/studio-pulls-megalopolis-trailer-using-fake-quotes-from-famed-movie-critics_n_66c74046e4b0f1ca469413c7• Claude 2: https://www.anthropic.com/news/claude-2• What Got You Here Won't Get You There: How Successful People Become Even More Successful: https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304• When Things Fall Apart: Heart Advice for Difficult Times: https://www.amazon.com/When-Things-Fall-Apart-Difficult/dp/1611803438• Alien: Romulus: https://www.imdb.com/title/tt18412256/• Whoop: https://www.whoop.com—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Marshall Goldsmith: What Got You Here Won't Get You There Marshall Goldsmith is one of the world's leading executive coaches. He's written 56 books, selling over 3 million copies, including 8 bestsellers and 4 New York Times bestsellers, including. He's been ranked twice by Thinkers50 as the #1 leadership thinker in the world and ranked the #1 executive coach in the world for over a decade. Marshall's most popular book is What Got You Here Won't Get You There: How Successful People Become Even More Successful*. In this episode, Marshall and I explore the key lessons from this iconic book and the most common habits that hold leaders back. Key Points The superstition trap: I behave this way and I am successful, therefore I am successful because I behave this way. The higher you go, the more your problems are behavioral. Winning too much is a trap successful people. Ask yourself, “Is it worth it?” Be aware that your suggestions become orders. Avoid starting your responses with “no,” “but,” or “however.” It's hard to hear things we already know. We are not here on Earth to prove how smart we are. Help more, judge less. We all reinforce people who reinforce us. We hate obvious suck ups, but not the good ones. The good suck ups can easily fool the best leaders. Beware an excessive need to “be me.” Instead, be who you want and need to be. Resources Mentioned What Got You Here Won't Get You There: How Successful People Become Even More Successful* by Marshall Goldsmith MarshallGoldsmith.ai Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Be More Self-Aware, with Tasha Eurich (episode 442) The Power of Courage in Leadership Growth, with Jorge Alzate (episode 611) What Vulnerable Leadership Sounds Like, with Jacob Morgan (episode 648) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Welcome to Strategy Skills episode 479, an interview with Marshall Goldsmith, a world-renowned executive coach and leadership thinker.   In this episode, Marshall offers invaluable advice for aspiring leaders and coaches, emphasizing the importance of maintaining an adult-to-adult relationship in coaching scenarios. His focus on measurable results has made him a trusted advisor to some of the world's top CEOs and leaders. He also gave us a glimpse of marshallgoldsmith.ai, an Al Avatar that is infused with Marshall's knowledge, experience, nuances and voice to answer management-related questions leaders have.   Whether you're a seasoned executive or an aspiring leader, this episode offers practical wisdom and inspiration from one of the best in the business world.   Dr. Marshall Goldsmith is the only two time Thinkers50 #1 leadership thinker in the world. He has been recognized as the #1 executive coach in the world for over a decade. He is the #1 New York Times best-selling author of books that have sold over 3 million copies including What Got You Here Won't Get You There, MOJO, Triggers and The Earned Life. He is the only living author who has 2 books recognized by Amazon.com as the Best Leader and Success books of all time. He has over 1.5 million followers on LinkedIn alone.   Learn more about Marshall here: https://marshallgoldsmith.com/   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

About the Guest: Marshall Goldsmith is the world-renowned leadership thinker and executive coach recognized as the only two-time Thinkers 50 #1 Leadership Thinker in the world. Over a celebrated career spanning decades, he has guided over 150 major CEOs and their management teams to reach new heights of effectiveness. Marshall has authored 56 books, including acclaimed titles such as "What Got You Here Won't Get You There," "Mojo," "Triggers," and "The Earned Life," selling over 3 million copies. He is currently pioneering MarshallGoldsmith AI, an initiative aimed at democratizing leadership learning through AI technology, a venture started even before the advent of ChatGPT. Episode Summary: Greg engages in a profound and insightful conversation with the world-renowned executive coach, Dr. Marshall Goldsmith. The dialogue navigates through themes of leadership, self-forgiveness, the pursuit of happiness, and embracing human imperfections. Marshall shares his journey from humble beginnings to becoming a leading figure in executive coaching, highlighting the importance of philosophical teachings from Buddhism in shaping his approach to life and coaching. Key Takeaways: Courage, Humility, and Discipline: Successful leaders require these three qualities to enact meaningful change in their behavior. Daily Self-Assessment: Regularly asking oneself, "Did I do my best to…" can significantly improve personal and professional development. Impact of AI on Leadership: Marshall Goldsmith AI aims to make leadership training accessible globally, leveraging the latest in AI technology. Prioritizing Relationships: Improving team dynamics starts with individuals seeking betterment within themselves. Managing Overcommitment: Leaders often fall into the trap of believing things will calm down in the future, which can hinder immediate action on what truly matters. Notable Quotes: “Winners love winning. My whole coaching is not fixing losers. I'm in the helping winners business.” “If I have a coach, I've had someone call me on the phone almost every day for 27 years to try to help me.” “I thought when I got older, worrying about my health would be less important...actually it's sort of more important.” “Everyone I coach gets confidential feedback, picks important areas to improve, apologizes, and does rigorous follow-up.” “If you get rid of the mistakes you made, you get rid of everything you learned from the mistakes.” Resources: MarshallGoldsmith AI Books by Marshall Goldsmith: "What Got You Here Won't Get You There" "Triggers" "The Earned Life" Join my weekly newsletter. Learn more about my books and courses. Join The Essentialism Academy. Follow me on LinkedIn, Instagram, X, Facebook, and YouTube.

About the Guest: Marshall Goldsmith is the world-renowned leadership thinker and executive coach recognized as the only two-time Thinkers 50 #1 Leadership Thinker in the world. Over a celebrated career spanning decades, he has guided over 150 major CEOs and their management teams to reach new heights of effectiveness. Marshall has authored 56 books, including acclaimed titles such as "What Got You Here Won't Get You There," "Mojo," "Triggers," and "The Earned Life," selling over 3 million copies. He is currently pioneering MarshallGoldsmith AI, an initiative aimed at democratizing leadership learning through AI technology, a venture started even before the advent of ChatGPT. Episode Summary: Greg speaks with the celebrated executive coach, Marshall Goldsmith. The episode explores Marshall's journey from his modest beginnings in Valley Station, Kentucky, to becoming a preeminent executive coach and thought leader in leadership principles. The discussion captures the breadth of his experience, including coaching top-tier CEOs, authoring multiple bestsellers, and his latest innovative endeavor of integrating AI into leadership development. The conversation also explores common barriers leaders face in prioritizing what matters most and the indispensable value of creating a structure for continuous self-improvement. Key Takeaways: Courage, Humility, and Discipline: Successful leaders require these three qualities to enact meaningful change in their behavior. Daily Self-Assessment: Regularly asking oneself, "Did I do my best to…" can significantly improve personal and professional development. Impact of AI on Leadership: Marshall Goldsmith AI aims to make leadership training accessible globally, leveraging the latest in AI technology. Prioritizing Relationships: Improving team dynamics starts with individuals seeking betterment within themselves. Managing Overcommitment: Leaders often fall into the trap of believing things will calm down in the future, which can hinder immediate action on what truly matters. Notable Quotes: “Winners love winning. My whole coaching is not fixing losers. I'm in the helping winners business.” “If I have a coach, I've had someone call me on the phone almost every day for 27 years to try to help me.” “I thought when I got older, worrying about my health would be less important...actually it's sort of more important.” “Everyone I coach gets confidential feedback, picks important areas to improve, apologizes, and does rigorous follow-up.” “If you get rid of the mistakes you made, you get rid of everything you learned from the mistakes.” Resources: MarshallGoldsmith AI Books by Marshall Goldsmith: "What Got You Here Won't Get You There" "Triggers" "The Earned Life" Join my weekly newsletter. Learn more about my books and courses. Join The Essentialism Academy. Follow me on LinkedIn, Instagram, X, Facebook, and YouTube.

Questions? Comments? Episode suggestions? Send us a text message!#186: Porschia Parker-Griffin is a Professional Certified Coach, a Myers-Briggs Type Indicator Master Practitioner, and a director and business consultant. She explains how to actively position yourself for a promotion, how you can demonstrate that you should be promoted, and what to do if you're passed over for promotion.What you'll learn[1:37] Why so many people can increase their salaries.[2:30] How Porschia got involved in coaching business professionals.[4:32] What getting a promotion is really about.[5:23] How taking on more responsibilities can lead to a promotion.[8:37] How to make yourself stand out without doing overtime.[10:56] What motivates people to want a promotion.[12:45] How to know when a promotion isn't the right thing for you.[15:24] The skills you need to get promoted regardless of your industry.[17:40] The importance of developing leadership skills.[19:50] How to communicate well in a workplace.[21:55] Getting promoted by changing jobs.[24:25] How to actively position yourself for a promotion.[26:40] What to consider if you're seeking a promotion.[28:41] Ways to demonstrate that you should be promoted.[34:05] How to avoid being given busy work that won't lead to recognition.[35:39] How to figure out which tasks lead to promotion.[36:46] How to decline doing a task that your boss has given you.[38:15] Constructive ways to respond to being overlooked for a promotion.Resources mentioned in this episodePlease note that some of these are affiliate links and we may get a commission in the event that you make a purchase.  This helps us to cover our expenses and is at no additional cost to you.What Got You Here Won't Get You There, Marshall GoldsmithCareer 101 PodcastFor the show notes for this episode, including a full transcript and links to all the resources mentioned, visit:https://changeworklife.com/positioning-yourself-for-promotion-and-mastering-career-advancement/Re-assessing your career?  Know you need a change but don't really know where to start?  Check out these two exercises to start the journey of working out what career is right for you!

Best of summer replay!!  If you missed it the first time, now's your chance to hear the top leadership thinker in the world!  Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 36 books, including three New York Times bestsellers, that have sold over 2.5 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written.

In the second part of the interview, Sly Gittens continues his conversation with Susan, diving deeper into her expertise in Diversity, Equity, and Inclusion (DEI). With a wealth of experience in executive coaching and leadership, Susan discusses how she develops and supports DEI initiatives in organizations, integrates these principles through her coaching, and offers advice for women aspiring to leadership roles. Susan also shares her thoughts on the impact of AI and remote work on DEI efforts, as well as her daily habits for maintaining productivity. Additionally, she provides a list of recommended books for anyone looking to enhance their leadership skills and career growth. ✉️ Connect with Susan https://www.linkedin.com/in/susanosullivanexecutivecoach/

This show is brought to you by our show sponsor Riverside.fm - https://creators.riverside.fm/MyBusinessPlaybook.Use our code MyBusinessPlaybook to get 15% off your new Riverside account today.In this episode, we explore the concept that what got you to your current level of success won't get you to the next. Inspired by Marshall Goldsmith's book, "What Got You Here Won't Get You There," we dive into the mindset and strategic shifts needed to elevate your business from feeling stuck and overwhelmed to thriving and successful. I share practical insights and real-life examples, including the journey of one of our Next Level Club members, to illustrate how you can break through the "pain line" and achieve your biggest goals.You'll learnDiscover the mental and strategic shift needed to move from feeling stuck to thriving.Learn why the skills that got you here won't get you to the next level.See the clear difference between "drowning" and "thriving" in your business.Find out what you need to let go of to step into your next level.Go to laurahiggins.com/30 for the full training Hosted on Acast. See acast.com/privacy for more information.

During COVID, Marshall Goldsmith spent several hours every weekend listening to successful people speak about their lives. From these sessions, he learned that even the highest achievers need help finding fulfillment. So, he wrote The Earned Life to address this need, drawing inspiration from Buddhism and his experience as an executive coach. In this episode, Marshall shares practical advice and exercises to help overachievers find personal fulfillment and live without regret. Dr. Marshall Goldsmith is the leading expert on leadership and coaching for behavioral change. He is also the author of several bestsellers, including Triggers and The Earned Life. In this episode, Hala and Marshall will discuss: - Marshall's childhood and early years  - Marshall's interpretation of Buddhism - How he uses his Buddhist philosophies in coaching  - The benefits and drawbacks of delayed gratification  - Impermanence and the ‘every breath' paradigm  - Letting go of past successes - The definition of an earned life  - How regret and fulfillment are polar opposites  - Avoiding the big regrets - Why people don't live their own lives  - The three demands of living an earned life - And other topics…  Dr. Marshall Goldsmith is recognized as the leading expert on leadership and coaching for behavioral change. He has been named one of the top ten business thinkers in the world and the top-rated executive coach at the Thinkers50 ceremony in London since 2011. Marshall is the author of several Wall Street Journal and New York Times #1 bestsellers, including Triggers and What Got You Here Won't Get You There, which is also the winner of the Harold Longman Award as Best Business Book of the Year. His newest book, The Earned Life: Lose Regret, Choose Fulfillment, was released in May 2022.  Connect with Marshall: Marshall's Website: https://marshallgoldsmith.com/ Marshall's LinkedIn: https://www.linkedin.com/in/marshallgoldsmith/ Marshall's Instagram: https://www.instagram.com/coachgoldsmith/ Marshall's Twitter: https://twitter.com/coachgoldsmith Marshall's Facebook: https://www.facebook.com/Marshall.Goldsmith.Library Marshall's YouTube: https://www.youtube.com/channel/UCtvlM6xRUC_ErV_q1FgUgiA Resources Mentioned:  Marshall's Book, The Earned Life: Lose Regret, Choose Fulfillment: https://www.amazon.com/Earned-Life-Regret-Choose-Fulfillment/dp/0593237277   YAP Episode 42, Become a Better Leader with Dr. Marshall Goldsmith: https://youngandprofiting.com/42-become-a-better-leader-with-dr-marshall-goldsmith/  Marshall's New Yorker Profile, “The Better Boss”: https://www.newyorker.com/magazine/2002/04/22/the-better-boss  LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast' for 30% off at yapmedia.io/course.    Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Indeed - Get a $75 job credit at indeed.com/profiting Industrious - Visit industriousoffice.com and use code PROFITING to get a free week of coworking when you take a tour!   LinkedIn Marketing Solutions - Get a $100 credit on your next campaign at linkedin.com/YAP Kajabi - Get a free 30-day trial to start your business at Kajabi.com/PROFITING Rakuten - Start all your shopping at rakuten.com or get the Rakuten app to start saving today!   More About Young and Profiting Download Transcripts - youngandprofiting.com Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting   Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala   Learn more about YAP Media's Services - yapmedia.io/

Marshall Goldsmith unveils his latest (free!) innovation in the field of artificial intelligence: MarshallGoldsmith.Ai. — YOU'LL LEARN — 1) Why Marshall put all of his leadership knowledge inside a bot 2) Where AI excels and where it falls short 3) Crucial considerations before using–and making–AI bots Subscribe or visit AwesomeAtYourJob.com/ep962 for clickable versions of the links below. — ABOUT MARSHALL — Dr. Marshall Goldsmith is the only two time Thinkers50 #1 leadership thinker in the world. He has been recognized as the #1 executive coach in the world for over a decade. He is the #1 New York Times best selling author of books that have sold over 3 million copies including What Got You Here Won't Get You There, MOJO, Triggers and The Earned Life. He is the only living author that has 2 books recognized by Amazon.com as the Best Leader and Success books of all time. He has over 1.5 million followers on LinkedIn alone.• Marshall Bot: MarshallGoldsmith.ai • Email: Marshall@MarshallGoldsmith.com • Website: MarshallGoldsmith.com • Study: “Leadership is a Contact Sport” — RESOURCES MENTIONED IN THE SHOW — • Article: “Six daily questions for winning leaders” — THANK YOU SPONSORS! — • LinkedIn Jobs. Post your job for free at LinkedIn.com/BeAwesome • Acorns. Start saving and investing for your future today with Acorns.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Hana Rolles, CEO of Paynetics UK, spoke to Rudolf Falat, founder of the Voice of FinTech podcast, about B2B payments, embedded finance, and more.Here is what they covered in more detail: Hana's journey from an incumbent (VISA) to a start-up (Paynetics)Why are B2B payments special, and how do they fit into Embedded Finance worldWhat is Paynetics' solution, and what is unique about it? Where do they sit compared to the classic four-party card payment ecosystem?Key clientsTechnology angleWill we see digital payments and e-commerce on the rise in the coming years?Which supporting technologies do you see as most promising for the payments sector? Digital identity, blockchain, crypto, instant payments and moreKey milestones ahead of PayneticsWhat's your favorite business book? What Got You Here Won't GetWon'tThere: How Successful People Become Even More SuccessfulHow to reach out: check out Hana Rolles on LinkedIn.

Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 36 books, including three New York Times bestsellers, that have sold over 2.5 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written.

Dr. Marshall Goldsmith has been recognized as one of the Top Ten Business Thinkers in the world and the #1 executive coach since 2011. For the past 50 years Marshall has been flying all over the world coaching the highest level CEO's, Presidents, and Leaders in a variety of fields and has accumulated over 11 million frequent flyer miles. Two of his book “Triggers” and “What Got You Here Won't Get You There” are Wall Street Journal best sellers and have won awards for Best Business Book of the Year. Marshall also has a documentary called the Earned Life on Amazon VideoTopics-What it means to live an earned life-The importance of putting emphasis on the process rather than the outcome-Success checklist -4 blocks of building discipline -The Triple A's (Action, Aspiration, and Ambition)-4 qualities of successful leaders-Applicable exercises you can do to become a better leader-3 best pieces of advice to live with fulfillment 

Marshall Goldsmith is the only two-time winner of the Thinkers 50 Award for #1 Leadership Thinker in the World. He has been ranked as the #1 Executive Coach in the World and a Top Ten Business Thinker for the past eight years. Dr. Goldsmith is the author or editor of 36 books, including three New York Times bestsellers, that have sold over 2.5 million copies and been listed bestseller in 12 countries. His books, What Got You Here Won't Get You There and Triggers have been recognized by Amazon.com as two of the Top 100 Leadership & Success Books Ever Written.Connect with Dr. Marshall Goldsmith:Website: https://marshallgoldsmith.com/ LinkedIn: https://www.facebook.com/Marshall.Goldsmith.Library Twitter: https://twitter.com/coachgoldsmith/ Email: info@marshallgoldsmith.com Instagram: https://www.instagram.com/coachgoldsmith/ TurnKey Podcast Productions Important Links:Guest to Gold Video Series: www.TurnkeyPodcast.com/gold The Ultimate Podcast Launch Formula- www.TurnkeyPodcast.com/UPLFplusFREE workshop on how to "Be A Great Guest."Free E-Book 5 Ways to Make Money Podcasting at www.Turnkeypodcast.com/gift Ready to earn 6-figures with your podcast? See if you've got what it takes at TurnkeyPodcast.com/quizSales Training for Podcasters: https://podcasts.apple.com/us/podcast/sales-training-for-podcasters/id1540644376Nice Guys on Business: http://www.niceguysonbusiness.com/subscribe/The Turnkey Podcast: https://podcasts.apple.com/us/podcast/turnkey-podcast/id1485077152 Partner Links -- We use these apps and get amazing results and huge time savings too!Design tool: Canva Pro: Create Stunning Design in Minutes!Check out Headliner to create social media posts with video easily- make.headliner.appSimplecast is the easiest way to set up your podcast hosting- Simplecast.comZoom is the easiest way to schedule meetings and record your podcast interviews. Zoom.usAcuity is the easiest way to schedule your podcast interviews, meetings, and life.Acuityscheduling.com

Embark on a journey with me, Sean, as we confront the delicate balance of personal evolution and professional ambition while the sands of time quietly shift beneath us. Feel the grip of grappling with age as we relate the wisdom of sustainable practices in jiu-jitsu to the broader scope of our lives, drawing parallels to Arthur C. Brooks's enlightening observations in "From Strength to Strength." Discover how the greats, like Darwin, navigated the sea change of their intellectual prowess, and how you too can recalibrate your self-concept for a fulfilling voyage through life's later chapters.As your guide, I'll take you through the transformative process of identity, from the high-octane thrills of athletic achievement to the rewarding embrace of mentorship and leadership. We'll dissect the roots of our fears of becoming irrelevant, a specter lurking in the minds of CEOs and leaders alike, and learn how to channel this energy into empowering others. Drawing inspiration from Marshall Goldsmith's insights in "What Got You Here Won't Get You There," we'll arm ourselves with mental models for steering through life's inevitable transitions with grace, emerging on the other side with tranquility, purpose, and a renewed sense of self.Are you an executive, entrepreneur, or combat veteran looking to overcome subconscious blind spots and limiting messaging to unlock your highest performance? Feel free to reach out to Sean at Reload Coaching and Consulting.

Dave Singer is Verint's Global Vice President, Go-To-Market Strategy. Singer is responsible for driving the GTM strategy for Verint's Workforce Engagement solutions, and the Verint industry leading Open CCaaS Platform. The strategy is based on developing innovative messaging and offerings both partner and direct that drive customer centric differentiation and aligned value with both customer needs and expectations.   Singer joined Verint in 2002 and has held a variety of roles in Verint including Director of Solution Consultants, RVP of Solution Principles, and most recently RVP, Presales, focusing on Solution Consulting and Innovation. Prior to Verint, Dave was a Principal at eLoyalty and a Software Architect at IBM.   Questions We always like to give our guests an opportunity to share in their own words a little bit about your journey, how it is that you got from where you were to where you are today? What is Verint? And what does Verint do? What would you say are maybe two or three overarching themes or pain points that your customers predominantly have challenges with as it relates to closing that customer engagement gap? What do you think are maybe two things if your clients came to you and asked where do you think we need to be putting our focus for 2024 to kind of set ourselves apart from the competition and really be able to supersede our customers' expectations?” What would those two things be based on your experience, as well as maybe what the data is actually telling you? Could you also share with our audience what's the one online resource, tool, website or app that you absolutely can't live without In your business? Can you also share with us maybe one or two books that you've read that has had a great impact on you? It could be a book that you read recently, or even one that you read a very long time ago, but it has had a great impact on you. Can you also share with our listeners what's the one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. Where can listeners find you online? Now, before we wrap our episodes, we always like to ask our guests, do you have a quote or saying that during times of adversity or challenge, you will tend to revert to this quote if for any reason you get derailed or you get off track? The quote kind of helps to get you back on track. Do you have one of those? Highlights Dave's Journey  Me: I know we read a little bit about your background in the bio that I just read. But we always like to give our guests an opportunity to share in their own words a little bit about your journey, how it is that you got from where you were to where you are today?   Dave shared that he'll go to beginning to now, the opposite order of the quick CV Yanique read. So, as was said, he started out life as a Software Engineer and after a little while, he realized he could have more impact on more customers and more people if he moved from just building one piece of code to consulting with organization, how do you use technology to improve their customer service and improve their operations.  He did that for a while, then he moved over to Verint and he really felt that Verint had a great set of applications and tools to do exactly that. And so, moved through there, again, continue to help customers deliver better experiences, their (Verint) customers better experiences for their customers and their employees. And his move to go to market strategy a few years ago, it was really a great opportunity for him to be able to, again, step back from looking at individual brands or individual opportunities and look at more holistically, how can Verint help all brands, how can Verint help all of their customers really help deliver better customer service, better agents, and employee experiences, and without sounding too, too corny, but really, really help people.    What is Verint and What Do You Do? Me: Now, could you also tell our listeners, what is Verint? And what does Verint do?   Dave shared that Verint is the customer engagement company, and they're focused on helping brands elevate customer experience while also reducing costs and improving efficiency. So, the core problem in the market they set out to solve is something they call The Engagement Capacity Gap. So, if you think about it, customers, consumers, their expectations are going up and up and up and up all the time as there are more channels, more modalities, more ways that consumers can interact with brands, their expectations, the number of contacts go up, and their expectations go up.  One of the things he thinks is really interesting is that people are now expecting online speed of service in the real world. So an example he uses a lot is, it's different on the experience, if you go to a store, you see something you like maybe it's the colour you want is out of stock, or the price is too high. So you can scan it on your phone, and have it delivered for an online retailer before you get home.  So, that kind of intersection of the real world and the digital world drives incredible expectations increase. And the problem brands have is that they have relatively flat budgets and resources to meet these expectations, that's incredibly hard.  So, what Verint does is delivers they call “CX Automation Capabilities or Customer Experience Automation”, ways they can help the employees of brands meet these expectations without having to do exponential increases in hiring. So, what they do is they help their customers engage better with their consumers to meet their expectations in the most efficient and productive and deliver great experiences across the board.   Overarching Themes or Pain Points that Your Customers Have Challenges With  Me: Based on your experience, Dave, in the customer engagement space and the different customers that you work with, what would you say are maybe two or three overarching themes or pain points that your customers predominantly have challenges with as it relates to closing that engagement gap?   Dave shared that he looks at from one pain point any two dimensions. One is, from the customer perspective, it's interesting, the common belief used to be channel switching is bad, you should deal with customers and solve their problem with a channel they first reach out on. But that's changing, customers and consumers want to change channels at their own direction, right. So, you may start with an email then flip to chat, then call in, then follow up of an email, that's fine, that's how consumers want to interact, especially since all of those channels now land on your smartphone, it's not like you're moving to a different device per channel.  And that creates a real challenge for brands to be able to manage all these channels in a completely seamless way so that customers aren't repeating themselves every time they connect. And then on the flip side, the challenge for employees is, theme probably come up a few times here is great employee experiences are necessary for great customer experiences.  If your employees are disengaged and stressed out and don't have the tools they need, then they're poor experience is going to just seem is going to translate to poor customer experiences.  So, he thinks brands really struggle with how do you manage the customer need for seamless interaction and continuity of interaction across channels, while also providing the engagement, the tools and the experiences for their employees that allow them to deliver great experiences to customers when they interact.    Things an Organization Needs to Focus on to Set Themselves Apart From the Competition and Supersede Their Customers' Expectations  Me: Now Dave, we are basically closing out 2023 and we're embarking on a new calendar year, lots of things happening across different industries throughout the globe. What do you think are maybe two things if your clients came to you and said, “Dave, as the subject matter expert in this area, where do you think we need to be putting our focus for 2024 to kind of set ourselves apart from the competition and really be able to supersede our customers' expectations?” “What would those two things be based on your experience, as well as maybe what the data is actually telling you?”   Dave shared that there's a couple of things, they're both related. He would classify 2023 as the year of experimenting with AI, Gen AI and Chat GPT, and Open AI, all that really hit the world in a big way, Novemberish of 2022.  And through this year, a lot of brands are experimenting with how do we use this to deliver better content, deliver better answers, support our customers better, but it's very much been a year of experimentation.  He thinks 2024 is the year where that has to get operationalized. Brands need to look at, “Okay, we've experimented with this for year, we've done some trials, next year is the year to make that drive value for us.” is one thing.  The second thing, he thinks this is really important. And this is core to the ethos of a Verin is think about employee and human augmentation, not replacement. So, for a long time, there's been this belief or this talk track that, “Hey, if we get the right Chatbots and the right RPA and the right tech in place, we won't need people anymore, we can automate that away.” And he doesn't believe the data shows us, that's not the case. There are things that humans are better at than machines, at a certain level of complexity and value and emotional importance, humans want to speak to humans. So, he thinks the focus of AI and automation, and we're very focused is our delivery of CX automation is really around human augmentation, because that gives the employees the power and the great experience that lets them help customers in a better way. So, 2024 is going to be the year of getting value from AI versus experimenting and pivoting from human replacement to human augmentation with CX automation.   App, Website or Tool that Dave Absolutely Can't Live Without in His Business When asked about online resource that he can't live without in his business, Dave shared that there is so many, for them he'd say broadly it's access to knowledge that comes in a few different ways.  So, it's the ability to do research on the internet in general and is to get access to broad information. And he thinks right now, looking at some of the Gen AI and the rag tools that let us turn that information into knowledge to get answers faster.   So really, for him, it's all about getting to answers, so any of the any of the online tools that allows for knowledge retrieval quickly. And again, we have knowledge management solutions and wiki solutions, things like that. But to him, it's all about access to knowledge and answers quickly.   Books that Have Had the Biggest Impact on Dave When asked about books that have had a great impact, Dave shared that Outside In: The Power of Putting Customers at the Center of Your Business by Harley Manning is a great book, it's a classic that always reminds us to focus, look at things from the customer perspective, and design our solutions and our tools, our processes, from the point of view of the customer, not the point of view of what we as a company, or we as a brand want to do. That's one of being pivotal in how he thinks about things.  Another one that he thinks is great just from a business strategy book is What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith. So again, it reminds us that things change, that things change increasingly quickly. So, we always have to be evaluating our strategies and our approaches and our solutions to adapt to where we are right now and where we want to get to.  And just because a pattern worked for us last year, doesn't mean it's going to work this year, doesn't mean throw it away. But you just can't have that assumption that doing the same thing over and over again, is going to keep having the same results going forward.  So, he would just look at those two and ones he read both a while ago, but come back to all the time, the focus on customer perspective first and always evaluate are your strategies effective right now? Not were they effective last year is really important.   What Dave is Really Excited About Now! When asked about something that he's really excited about, Dave stated that first he's going to share something completely unbusiness related, personal that he's excited about that he'll bring it back. So, his daughter just started college this year and he's really excited to watch that process of her learning and growing and moving from a kid in high school to a to a young woman in college and getting ready to meet the world. So, he thinks it's first aside from the fact he's just so proud of her, it's just really exciting to watch and remember what that development looks like and feels like and how to take that forward.  The other thing if anyone has seen him on video sometimes, his office, he has martial arts weapons all over his office, he's been training that for a while. He's currently training for his next rank, which is exciting for him personally. But one of the core concepts in martial arts is something called beginner's mind, which says no matter how advanced or experienced you get, you can never forget that you're always the beginner at something. There's always more to learn about the basics. And every time he looks at training for a level or a promotion, it reminds him when he comes back to work that, “Hey, I always have more to learn, right. There's always something to pick up from even things I've done 1000 times.” So again, he thinks that's a really important mindset going forward. And it's something he reinforced with his teams all the time is, just because you think you know, doesn't mean you know.  Just because you're good at something doesn't mean you couldn't be better. Just because someone does something differently in the way you do it doesn't mean it's worse, it just means it's different, it's something to learn from that. So, he thinks bringing that concept of beginner's mind back and keeping that, it keeps you humble, and keeps you open to getting better every day.   Me: Yeah, those are really good points. Awesome.   Where Can We Find Dave Online Website - www.verint.com LinkedIn - https://www.linkedin.com/company/verint X - @Verint Facebook - https://www.facebook.com/verint LinkedIn – David Singer   Quote or Saying that During Times of Adversity Dave Uses  When asked about a quote or saying that he tends to revert to, Dave shared that it's not so much a quote but he just believe there's always a path forward. “And just because you don't see the path in front of you right this second, doesn't mean it's not there.” So, for him, when things get tough, he just remember that just because he doesn't see the path right now, doesn't mean if he doesn't take two steps forward, he's going to break through the trees, it's going to be right there. So, holding on to that fact is how he gets through adversity or when times maybe aren't turning the way he thinks they are.   Me: So, there's always a path forward. Alright, thank you so much for sharing Dave. Well, Dave, just wanted to say thank you very much for taking time out of your very busy schedule, and hopping on our podcast and sharing a little bit about your journey, as well as what you do at Verint and the great value that Verint is bringing as it relates to customer engagement and closing that gap for the many different organizations and customers that you work with. And also some of the things that organizations should try to focus on for 2024 as we really try to utilize all of the different knowledge sources, and technology opportunities that have been presented to us in a way that really helps to exceed the customers' expectations and even give them what they need or want before they even know that they need it or want it, so really enjoyed the conversation and I just want to express our deepest gratitude to you.   Please connect with us on Twitter @navigatingcx and also join our Private Facebook Community – Navigating the Customer Experience and listen to our FB Lives weekly with a new guest   Links •     Outside In: The Power of Putting Customers at the Center of Your Business by Harley Manning •     What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith   The ABC's of a Fantastic Customer Experience Grab the Freebie on Our Website – TOP 10 Online Business Resources for Small Business Owners  Do you want to pivot your online customer experience and build loyalty - get a copy of “The ABC's of a Fantastic Customer Experience.” The ABC's of a Fantastic Customer Experience provides 26 easy to follow steps and techniques that helps your business to achieve success and build brand loyalty. This Guide to Limitless, Happy and Loyal Customers will help you to strengthen your service delivery, enhance your knowledge and appreciation of the customer experience and provide tips and practical strategies that you can start implementing immediately! This book will develop your customer service skills and sharpen your attention to detail when serving others. Master your customer experience and develop those knock your socks off techniques that will lead to lifetime customers. Your customers will only want to work with your business and it will be your brand differentiator. It will lead to recruiters to seek you out by providing practical examples on how to deliver a winning customer service experience!

Ethan Evans is a writer, career coach, course instructor, and retired VP at Amazon. During his 15 years at Amazon, he helped invent Prime Video, Amazon Video, the Amazon Appstore, Prime Gaming (formerly Twitch Prime), and Twitch Commerce. Prior to Amazon, Ethan spent 12 years in technical leadership roles at several East Coast startups. He writes a newsletter, Level Up, which publishes candid career advice and has a growing community of ambitious professionals to connect with. Ethan also offers a range of Leadership Development Courses via live online classes and on-demand courses. In this episode, we discuss:• The Magic Loop framework: a five-step process to grow your career• A handful of reasons why people get stuck in their career growth• Advice on how to break out of a career plateau• How to cultivate inventiveness in your work• How to stand out in interviews• A personal story of failing Jeff Bezos and lessons learned• Contrarian opinions on the return-to-office movement and doing business on a handshake—Brought to you by Sidebar—Accelerate your career by surrounding yourself with extraordinary peers | Sprig—Build a product people love | Arcade Software—Create effortlessly beautiful demos in minutes—Find the full transcript at: https://www.lennyspodcast.com/taking-control-of-your-career-ethan-evans-amazon/—Where to find Ethan Evans:• LinkedIn: https://www.linkedin.com/in/ethanevansvp/• Substack: https://levelupwithethanevans.substack.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Ethan's background(04:25) The Magic Loop(08:31) The goal of the Magic Loop(10:59) Clarifications on the framework(12:46) Success stories(17:22) The importance and effectiveness of the Magic Loop(19:01) A quick summary of the steps in the Magic Loop(21:46) What if you're not pursuing a promotion?(23:09) How to break out of a career plateau(28:52) How to become systematically inventive(36:04) Interview advice and how to stand out(40:43) A story of failing Jeff Bezos(50:31) Lessons learned from that failure(57:30) What Ethan would have done differently(01:00:35) Amazon's leadership principles(01:08:52) Contrarian corner: Returning to the office vs. staying remote(01:10:39) Contrarian corner: Doing business on a handshake(01:11:52) Lightning round—Referenced:• The Magic Loop: https://www.lennysnewsletter.com/p/the-magic-loop• SDE levels: https://www.masaischool.com/blog/understanding-sde-levels-sde-1-vs-sde-2-vs-sde-3-differences/• What Got You Here Won't Get You There: How Successful People Become Even More Successful: https://www.amazon.com/What-Got-Here-Wont-There/dp/1401301304• Thomas Edison's quote: https://www.brainyquote.com/quotes/thomas_a_edison_109928• Jeff Bezos: Amazon and Blue Origin | Lex Fridman Podcast: https://www.youtube.com/watch?v=DcWqzZ3I2cY• Unpacking Amazon's unique ways of working | Bill Carr (author of Working Backwards): https://www.lennyspodcast.com/unpacking-amazons-unique-ways-of-working-bill-carr-author-of-working-backwards/• Working Backwards: Insights, Stories, and Secrets from Inside Amazon: https://www.amazon.com/Working-Backwards-Insights-Stories-Secrets/dp/1250267595• Jeff Wilke on X: https://twitter.com/jeffawilke• Andy Jassy on LinkedIn: https://www.linkedin.com/in/andy-jassy-8b1615/• Werner Vogels on LinkedIn: https://www.linkedin.com/in/wernervogels/• Amazon's Silk browser explained: https://www.androidpolice.com/amazon-silk-browser-explainer/• Chickens and pigs: https://www.scrum.org/resources/chickens-and-pigs• 58% of tech employees experience imposter syndrome. Here's how to overcome it: https://medium.com/wearefutureworks/58-of-tech-employees-experience-imposter-syndrome-heres-how-to-overcome-it-78172d8a2258• Jeff Bezos to exec after product totally flopped: ‘You can't, for one minute, feel bad': https://www.cnbc.com/2020/05/22/jeff-bezos-why-you-cant-feel-bad-about-failure.html• Amazon's leadership principles: https://www.amazon.jobs/content/en/our-workplace/leadership-principles• Sam Altman on X: https://twitter.com/sama• Decisive: How to Make Better Choices in Life and Work: https://www.amazon.com/Decisive-Make-Better-Choices-Life/dp/0307956393• Leadership and Self-Deception: Getting Out of the Box: https://www.amazon.com/Leadership-Self-Deception-Getting-Out-Box/dp/1523097809• The Almanack of Naval Ravikant: A Guide to Wealth and Happiness: https://www.amazon.com/Almanack-Naval-Ravikant-Wealth-Happiness/dp/1544514212/• Angel list: https://venture.angellist.com/naval/syndicate• Naval Ravikant on X: https://twitter.com/naval• 1923 on Paramount+: https://www.paramountplus.com/shows/1923/• Yellowstone on Paramount+: https://www.paramountnetwork.com/shows/yellowstone• Chuckit! dog toys: https://www.chuckit-toys.co.uk/• Luke 12:48: https://law.utk.edu/2016/05/10/to-whom-much-is-given-much-will-be-required• The Challenger space shuttle disaster: https://en.wikipedia.org/wiki/Space_Shuttle_Challenger_disaster• Ethan's popular course on Maven: https://maven.com/ethan-evans/break-through-to-executive—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Back in the late '60s, Dr. Marshall Goldsmith joined the fad of studying philosophy and began learning about Buddhism. Buddhism taught him that we can only find peace in what we already have, and what works for someone won't work for everyone. He now utilizes those teachings as a top-rated executive coach who works with some of the most powerful business leaders in the world. In this episode of YAPClassic, Hala and Marshall chat about the 20 habits that hold people back, how to avoid and overcome bad triggers, and how to live a happier life.    Dr. Marshall Goldsmith is recognized as the leading expert on leadership and coaching for behavioral change. Marshall is the author of several Wall Street Journal and New York Times #1 bestsellers, including Triggers and What Got You Here Won't Get You There, which is also the winner of the Harold Longman Award as Best Business Book of the Year.  In this episode, Hala and Marshall will discuss:  - What Buddhism taught him - Why success makes you fail - A life-changing habit that takes 3 minutes a day - Why the inherent urge to win? - How to break the habit of being negative  - Excuses people have for change  - Defining a behavioral trigger - 4 stages of the feedback loop - How to avoid triggers  - Magic moves: apology and optimism  - What makes listening so powerful? - And other topics… Dr. Marshall Goldsmith is recognized as the leading expert on leadership and coaching for behavioral change. He has been named one of the Top Ten Business Thinkers in the World and the top-rated executive coach at the Thinkers50 ceremony in London since 2011.  Marshall is the author of several Wall Street Journal and New York Times #1 bestsellers, including Triggers and What Got You Here Won't Get You There, which is also the winner of the Harold Longman Award as Best Business Book of the Year. His newest book, The Earned Life: Lose Regret, Choose Fulfillment was released in May 2022.  LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast' for 30% off at yapmedia.io/course. Resources Mentioned: Inc.com: Do You Have Mojo or Nojo?: https://www.inc.com/marshall-goldsmith/mojo-nojo.html  Inc.com: Why Leadership is a Contact Sport: https://www.inc.com/marshall-goldsmith/contact-sport-overview.html  Marshall's Website: https://marshallgoldsmith.com/  Marshall's LinkedIn: https://www.linkedin.com/in/marshallgoldsmith/  Marshall's Instagram: https://www.instagram.com/coachgoldsmith/  Marshall's Twitter: https://twitter.com/coachgoldsmith  Sponsored By:  RobinHood - Visit robinhood.com/PROFITING to claim an unlimited 1% bonus on your assets. Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Nom Nom - Go to youngandprofiting.co/trynomnom for 50% off on your two-week trial  HelloFresh - Go to HelloFresh.com/profitingfree and use code profitingfree for FREE breakfast for life! Help Save Palestinian Lives:  Donate money for eSIM cards for the people of Gaza at https://youngandprofiting.co/DonateWHala More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/

As leaders, developing strong followership skills and supporting compelling ideas is crucial. In this episode, Jed Rudd, Chief Operations Officer of Tribal Health, emphasizes the shift from clinician to leader, highlighting the power of conscious leadership and evidence-based practices. Jed and his team at Tribal Health focus on serving underserved communities with a mission to attract compassionate healthcare professionals. He delves into the transformative impact of AI in healthcare staffing and the importance of building strong relationships with tribal communities. Jed addresses the challenges of leadership, sharing insights from his experiences and emphasizing the crucial balance between good intent and political savvy. He believes leaders and followers alike should actively support initiatives they find valuable and foster a collaborative environment where success is shared, creating positive transformations within healthcare. Tune in and learn how compassionate leadership and innovative practices can bring positive change to healthcare outcomes! Resources:  Connect and follow Jed Rudd on LinkedIn here. Follow Tribal Health on LinkedIn and learn more about them on their website. Buy the book From Start-Up to Grow-Up by Alisa Cohn here. Get a copy of the book What Got You Here Won't Get You There by Marshall Goldsmith and Mark Reiter here. Grab High Output Management by Andrew Grove here. Brow Quint Studer's books here. Buy The 15 Commitments of Conscious Leadership here.

Today's guest is on a mission to help leaders work together toward a bright future for all.  She is editor in chief of the Apex Award-winning Leader to Leader journal, founded by Presidential Medal of Freedom recipient Frances Hesselbein, and partner and trusted advisor to former CEO of Boeing and Ford Alan Mulally, considered one of the greatest leaders of the 21st Century. Her fields of expertise are leadership, management, personal leadership development, and executive and business coaching. For over twenty years, as COO of Marshall Goldsmith Inc., she led many initiatives, projects, and programs, including The 100 Coaches Project. Her expertise supported the success of Marshall Goldsmith's New York Times and Wall Street Journal best-selling books, “Triggers” and “What Got You Here Won't Get You There.” She has authored and edited many books, including “Making Waves” with former CEO of Celebrity Cruises Lisa Lutoff-Perlo and “Work Is Love Made Visible” with Marshall Goldsmith and Frances Hesselbein. Please join me in welcoming Sarah McArthur.  Join us for an insightful conversation as Sarah McArthur shares her remarkable leadership journey, her invaluable experiences working with influential figures, and the profound impact of effective communication on shaping a brighter future. In this episode, we discuss:

Marshall Goldsmith has been recognized by Thinkers50 as the World's #1 Leadership Thinker and #1 Executive Coach. He is also a globally renowned keynote speaker and the New York Times bestselling author of several books, including Triggers and What Got You Here Won't Get Your There. His new book, The Earned Life, publishes today and is available wherever books are sold. Marshall joined host Robert Glazer on the Elevate Podcast to talk about The Earned Life, his coaching career and much more. Learn more about your ad choices. Visit megaphone.fm/adchoices

Join Dan for a wide-ranging conversation with Brian, the Founder and CEO of Reforge, as they dive into critical points in his remarkable journey and gained insights from his experience as the former VP of Growth at Hubspot. Brian has started multiple VC-backed companies and shares his wisdom through detailed essays on growth and user acquisition and in a new podcast, Unsolicited Feedback. In this episode, they discuss the factors contributing to growth, what it feels like to have product-market fit, and the keys to building a durable business. They also address the unique challenges bootstrapers face when scaling their revenue to the next phase. Brian's valuable insights are essential for any business founder seeking business growth. Dan & Ian's Stuff: The Newsletter (https://tropicalmba.com/subscribe) “The DC” (https://dynamitecircle.com/join-dc/) DC Black (https://dynamitecircle.com/dc-black) Global events (https://dynamitecircle.com/events) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Listen on YouTube (https://www.youtube.com/@OfficialTropicalMBA) Follow on Instagram (https://www.instagram.com/tropicalmba/) @TropicalMBA (https://twitter.com/TropicalMBA) @AnythingIan (https://twitter.com/AnythingIan) Show Notes: 0:04:38 Do podcast appearances drive business value? 0:07:38 People follow people, not companies. 0:09:39 What is distribution, and why is it important? 0:10:15 The new distribution playbook 0:17:46 Explaining how the loop concept leads to compounding growth 0:19:36 Know when the buying moments happen and ensure you're engaging until they do. 0:23:13 How important is founder talent in terms of business success? 0:24:31 Founders need to focus on the 0-1 phase. 0:27:23 “Data can mislead you from customer energy” 0:28:34 Mistakes when trying to unlock the next level of growth0:26:25 Critical customer feedback vs. nice-to-have ideas 0:30:25 That feeling when you find product-market fit 0:38:47 Do you stay or do you grow? 0:39:11 How to build a durable business 0:41:05 Retooling after raising capital 0:42:48 Taking calculated bets on the quest for growth 0:49:46 How to get the most out of on-the-job experience 0:51:28 The best content Brian's consumed lately Links: Reforge (https://www.reforge.com/) Unsolicited Feedback (https://open.spotify.com/show/7FzVEIBamWnExyJpJ2LCwF?si=f8271632cc704802) Business Hypothesis Canvas (https://brianbalfour.com/essays/business-hypothesis-canvas-reforge) Brian's essays (https://brianbalfour.com/) Brian on 20Growth (https://open.spotify.com/episode/5Dh7hMhrCQhgXQd5X7d16y?si=F4izBr76RrCjxgwH8Q4znQ) Brian on Noah Kagan Presents (https://open.spotify.com/episode/5PQZhItT41J5BR9Cqw5cTk?si=f_qU2lRPQUujmZlFZuY-DA) Brian on Scale or Die (https://open.spotify.com/episode/5Y1ks7h1hgtmE8yVAnqGQY?si=ZamZlnUFQzO947wuBdCI_w) The Changing World Order by Ray Dalio (https://www.amazon.com/Changing-World-Order-Nations-Succeed/dp/1982160276) Parker Conrad's Theory of the Compound Startup (https://www.youtube.com/watch?v=dJ3DT_7jzds) Acquired Podcast (https://open.spotify.com/show/7Fj0XEuUQLUqoMZQdsLXqp?si=ef1069d9d1e04d6d) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan, Lucy Bella Simkins, Brian Balfour Additional episodes you might enjoy: What Got You Here Won't Get You There (https://tropicalmba.com/episodes/what-got-you-here) Millions for Podcasts and Jay Clouse on Memberships (https://tropicalmba.com/episodes/jay-clouse-on-memberships) 3 Simple Ways to Improve Your Business (https://tropicalmba.com/episodes/3-ways-improve-business)

YouTube creator, English teacher, and CEO Lucy Bella Simkins joins Dan on the pod to share some of the behind-the-scenes challenges, strategies, and reflections on turning a passion project into one of the world's largest language learning YouTube channels and a thriving 7-figure+ business. She also shares the challenges and pitfalls of building an operation of 15 team members capable of turning viewers into customers. Dan & Ian's Stuff: The Newsletter (https://tropicalmba.com/subscribe) “The DC” (https://dynamitecircle.com/join-dc/) DC Black (https://dynamitecircle.com/dc-black) Global events (https://dynamitecircle.com/events) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Listen on YouTube (https://www.youtube.com/@OfficialTropicalMBA) Follow on Instagram (https://www.instagram.com/tropicalmba/) @TropicalMBA (https://twitter.com/TropicalMBA) @AnythingIan (https://twitter.com/AnythingIan) Show Notes: 0:00:00 Intro 0:06:32 Nurturing your audience 0:08:02 Growing a course business 0:16:06 The turning point 0:22:44 Maker vs manager 0:43:07 The spreadsheet experiment Links: DC Events (https://dynamitecircle.com/events) English with Lucy (https://www.youtube.com/@EnglishwithLucy) Data Driven Marketing (https://datadrivenmarketing.co/blog/how-to-increase-your-revenue-by-being-data-driven/) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan, Lucy Bella Simkins Additional episodes you might enjoy: What Got You Here Won't Get You There (https://tropicalmba.com/episodes/what-got-you-here) Millions for Podcasts and Jay Clouse on Memberships (https://tropicalmba.com/episodes/jay-clouse-on-memberships) 3 Simple Ways to Improve Your Business (https://tropicalmba.com/episodes/3-ways-improve-business)

Summer in Barcelona comes to a close with a game of Would You Rather featuring the CEO of AppSumo, Noah Kagan. Dan challenges him to choose between distributing equity to employees or advisors, investing in “boring” businesses or tech, owning or renting a primary residence, and more. Dan also poses a question to listeners that's been on his mind: how long should summer vacations be? Dan & Ian's Stuff: The Newsletter (https://tropicalmba.com/subscribe) “The DC” (https://dynamitecircle.com/join-dc/) DC Black (https://dynamitecircle.com/dc-black) Global events (https://dynamitecircle.com/events) Hire remote talent (https://remotefirstrecruiting.com/) Find a remote job (https://dynamitejobs.com/) Listen on YouTube (https://www.youtube.com/@OfficialTropicalMBA) Follow on Instagram (https://www.instagram.com/tropicalmba/) @TropicalMBA (https://twitter.com/TropicalMBA) @AnythingIan (https://twitter.com/AnythingIan) Show Notes: 0:00:00 Intro 0:02:23 Sports over 40 0:03:59 Vacation poll 0:08:26 Would You Rather 0:32:37 Community news Links: DC Events (https://dynamitecircle.com/events) DC Black (https://dynamitecircle.com/dc-black) Darren's essay (https://upstartist.tv/diaries/in-between/) AppSumo (https://appsumo.com/) 37 Signals profit share (https://37signals.com/why-we-choose-profit/) Past guests on TMBA include Cal Newport, David Heinemeier Hannson, Seth Godin, Ricardo Semler, Noah Kagan, Rob Walling, Jay Clouse, Einar Vollset, Sam Dogan, Gino Wickam, James Clear, Jodie Cook, Mark Webster, Steph Smith, Taylor Pearson, Tommy Griffith, Justin Tan, Matt Gartland, Travis Jamison, Ayman Al-Abdullah, Tynan Additional episodes you might enjoy: What Got You Here Won't Get You There (https://tropicalmba.com/episodes/what-got-you-here) Overrated and Underrated Business Concepts with Noah Kagan (https://tropicalmba.com/episodes/business-concepts-noah-kagan) Millions for Podcasts and Jay Clouse on Memberships (https://tropicalmba.com/episodes/jay-clouse-on-memberships) The Europe Question (https://tropicalmba.com/episodes/europe-question)