POPULARITY
15 episodes with acsi
4 episodes with acsi
4 episodes with acsi
4 episodes with acsi
9 episodes with acsi
3 episodes with acsi
3 episodes with acsi
3 episodes with acsi
3 episodes with acsi
ASX100 CEO pay has flattened over the last decade, with the median realised pay at $4.15 million compared to $3.96 million a decade ago. The average realised pay for ASX100 CEOs was 55 times the average earnings of an Australian worker, down from to 71 times in FY1.Ed John is Executive Manager, Governance & Engagement at ACSI - the Australian Council of Superannuation Investors. He talks to Sean Aylmer about ACSI's annual CEO pay study, which identifies the highest-paid CEOs, and delves into golden parachutes, bonuses and more.Find out more: https://fearandgreed.com.auSee omnystudio.com/listener for privacy information.
Arkansas's AR Learns program provides homeschool families with funds that can be used for educational expenses, including NorthStar Academy's global online courses. As an approved service provider, NorthStar offers accredited curriculum aligned with state standards while connecting students with peers around the world, developing both academic knowledge and cross-cultural understanding.• NorthStar Academy is now an approved service provider for Arkansas's EFA program• Families can receive $1,716 per quarter beginning in the 2025-2026 school year• Funds can be used for curriculum, specialized classes, educational field trips, and more• Similar voucher programs exist in other states including Arizona and Florida• Online learning develops executive functioning and communication skills for college readiness• Global classroom experience connects students across multiple continents• Dual accreditation through ACSI and Cognia ensures quality standardsFor more information about NorthStar Academy, visit nsaschool.com or email info@nsa.school.
Christianity isn't based on blind faith, but on the reality that Jesus lived, died, and rose again. Today I'm joined by apologist Sean McDowell to talk about all the evidence we have for the resurrection of Jesus, and how we can wisely engage with seekers and skeptics about the hope we have in Christ. Show Notes: Chasing Love: Sex, Love, and Relationships in a Confused Culture by Sean McDowell Same-Sex Marriage: A Thoughtful Approach to God's Design for Marriage by Sean McDowell Evidence for the Resurrection: What it Means for your Relationship with God by Sean McDowell and Josh McDowell The Case for the Resurrection of Jesus by Gary Habermas More Than a Carpenter by Josh McDowell and Sean McDowell Foxe's Book of Martyrs by John Foxe On the Resurrection series by Gary Habermas The Church Affiliate program brings the Colson Fellows Program to your local church. Pastors and church leaders can go through the Colson Fellows Program for free, so they are able to launch a Church Affiliate cohort and bring worldview training to their church members. For more details, visit colsoncenter.org/church. Summit Ministries' 12-day Student Conferences are for young adults who refuse to settle. It's for those ready to take risks, ask big questions, and push past what's comfortable. There, you'll find friends who understand and mentors who will help you discover what it truly means to live with purpose. Register for Student Conferences using code STRONG25 for $200 off. Go to summit.org/promotions/strong women. Educators—your worldview matters. It shapes your school. It shapes your classroom. It shapes your students. Are you cultivating a thoroughly Christian worldview? The Rooted Educator Worldview Summit is designed to help you do that. Join ACSI and the Colson Center June 16-18 in Grand Prairie, TX for this year's Worldview Summit. The lineup of speakers is one you don't want to miss: Dr. Larry Taylor of ACSI, author and speaker Brett Kunkle of Maven, author and speaker Alisa Childers, and more! This event is designed to help you cultivate your worldview so you can shape your students' faith for a lifetime. Time is running out to register! Secure your spot today at acsi.org/rooted. The Strong Women Podcast is a product of the Colson Center which equips Christians to live out their faith with clarity, confidence, and courage in this cultural moment. Through commentaries, podcasts, videos, and more, we help Christians better understand what's happening in the world, and champion what is true and good wherever God has called them. Learn more about the Colson Center here: https://www.colsoncenter.org/ Visit our website and sign up for our email list so that you can stay up to date on what we are doing here and also receive our monthly journal: https://www.colsoncenter.org/strong-women Join Strong Women on Social Media: https://www.facebook.com/StrongWomenCC https://www.facebook.com/groups/strongwomencommunitycc/ https://www.instagram.com/strongwomencc/ https://linktr.ee/strongwomencc
What makes exceptional customer service in 2025? This episode unpacks the findings from Newsweek's America's Best Customer Service rankings and the Best Customer Service Brands 2025 report, revealing which brands are excelling—and why.Inspired by Best Customer Service Brands 2025: Companies Getting It Right and Leading the Way, we analyze how luxury hotels, retailers, and digital-first brands are redefining service. We also explore the rise of AI-driven customer support, why younger consumers have higher expectations than ever, and how businesses can balance automation with the human touch.What You'll Learn in This Episode:1. Who Are the Best Customer Service Brands in 2025?How Newsweek and ACSI rankings compare in evaluating service excellence.Surprising winners—from luxury hotels to gas station chains.2. The Role of AI in Customer Service: Enhancing or Hurting the Experience?Lyft's AI-powered customer service success—faster resolutions, but at what cost?Customer skepticism around AI—64% of consumers dislike AI-driven interactions.The right balance: When AI should assist vs. when humans should take over.3. Why Younger Consumers Have Higher Service ExpectationsThe digital-first generation expects seamless, fast, and personalized experiences.How mobile shopping, website quality, and service personalization drive brand loyalty.The satisfaction gap between younger and older consumers—and what brands must do.4. The Financial Case for Exceptional Customer ServiceHow customer satisfaction directly impacts a company's revenue and market value.The link between service quality and repeat business, brand loyalty, and referrals.Why community building and brand engagement are the next frontier in customer experience.Key Takeaways:Luxury hotels, digital-first brands, and innovative retailers are setting the bar for service excellence.AI is transforming customer service—but businesses must balance automation with human interactions.Younger consumers demand seamless, hyper-personalized experiences—brands must adapt or risk losing them.Exceptional customer service isn't just about satisfaction—it's a financial advantage that boosts brand loyalty and revenue.Subscribe to our podcast for expert insights on customer service, AI-driven CRM, and digital transformation. Visit The Future of Commerce for the latest research on how businesses can build customer trust through seamless service. Share this episode with leaders, customer service teams, and anyone invested in delivering better customer experiences.
Guests: Carter Morris, President & CEO, and Drew Herndon, Distribution and Services Manager for GraceBridge If you'd like to watch this podcast, check out the PCA YouTube page. It is a privilege to let you know about the incredible work of GraceBridge and The Master Cares, two organizations dedicated to the ministry of the Gospel by serving the needs of their communities - as they say on their website: two missions, one vision. Here in the North Texas area, you'll see GraceBridge serve with food banks and resale stores as well as a variety of work and employment training programs. The Master Cares is an international program based in Uganda, Africa and includes an ACSI-accredited Christian school, vocational training, medical services and water wells.
In der heutigen Folge geben wir dir einen Überblick über die wichtigsten Camping-Rabattkarten, die euch in diesem Jahr helfen können, bei euren Urlauben bares Geld zu sparen.
Dr. Forrest Morgeson, Interim Chairperson of the Marketing Department, Associate Professor in the Department of Marketing at Michigan State University, and former Director of Research at the American Customer Satisfaction Index (ACSI). With over two decades of rigorous research and numerous publications in top marketing journals, Dr. Morgeson shares his deep insights into the cyclical relationship between customer satisfaction and the economy. Discover how economic fluctuations, global events, and energy prices intricately affect customer contentment, and why satisfaction decreased pre-COVID only to rebound post-pandemic. Dr. Morgeson provides a critical analysis of the Biden administration's efforts to enhance citizen satisfaction through executive orders, exploring the complexities that set governmental services apart from the private sector. Join the discussion on common misconceptions, the importance of correlating customer satisfaction with ROI, and the challenges businesses face in capturing accurate data on satisfaction and churn. Learn why optimizing, rather than maximizing, customer experience is key to outpacing competitors, and what strategies can improve satisfaction and earnings across different industries. Tune in as Dr. Morgeson shares practical advice for business leaders and reflects on his own career journey, providing valuable nuggets of wisdom for anyone interested in customer experience and satisfaction metrics. Don't miss this opportunity to gain expert knowledge from a leading authority in the field. Subscribe to the Delighted Customers Podcast on Apple, Spotify, and Amazon Music, and leave a five-star review to help us spread the word. New episodes drop every Thursday! For more information on the topics discussed, visit the Michigan State University's marketing department website. Meet Dr. Morgeson Forrest V. Morgeson III is Associate Professor in the Department of Marketing, Eli Broad College of Business, Michigan State University. He also serves as the Co-Director of the Doctoral Program in Marketing. Dr. Morgeson teaches marketing management, marketing strategy, and marketing research courses to graduate students. Dr. Morgeson's past position was Director of Research at the American Customer Satisfaction Index (ACSI), where he managed ACSI's academic research and team of researchers, advanced statistical modeling and analysis, and the company's international projects and licensing program. Dr. Morgeson's research focuses on customer satisfaction and customer experience measurement and management. His work also explores the marketing-finance interface, the impact of political identity on consumer attitudes and behaviors, and the impact of information technology on customer service delivery (e-commerce and e-government). His highly cited research (4,349 citations on Google Scholar) has been published in the leading journals in marketing, including Journal of Marketing, Journal of Marketing Research, Marketing Science, Journal of International Business Studies, Journal of the Academy of Marketing Science, Harvard Business Review, Journal of Retailing, Journal of Service Research, International Journal of Research in Marketing, and Journal of International Marketing, along with several publications in the leading journals in public administration and management. Dr. Morgeson has recently published two books: Citizen Satisfaction: Improving Government Performance, Efficiency, and Citizen Trust (Palgrave Macmillan, 2014), and The Reign of the Customer: Customer-Centric Approaches to Improving Satisfaction (Palgrave Macmillan, 2020). In addition, over the past 20 years
ROMA (ITALPRESS) - "Lo sport è un valore assoluto riconosciuto ormai da tutti, la sedentarietà in Italia è vissuta e statisticamente provata. Come si combatte? Cambiando la cultura dello sport e la cultura del movimento, ovvero inserendola nelle scuole e in tutti i contesti. Il movimento è fare sport e fare sport significa essere in pace con il proprio corpo e sentirsi bene. Si fanno tanti progetti contro l'obesità e contro la sedentarietà, ma questa attività non riesce mai ad emergere in modo concreto e in modo assoluto perché c'è ancora una cultura del movimento che non è radicata nel contesto sociale". Lo ha detto il presidente dell'ACSI (Associazione di cultura, sport e tempolibero), Antonino Viti, nel corso di un'intervista presso la sede romana dell'Italpress. "Dal 1960, ovvero da quando siamo nati con le Olimpiadi di Roma, siamo andati in crescendo su tante situazioni non solo con i numeri ma anche in qualità - ha proseguito Viti - Per il 2025 i progetti sono tantissimi, a marzo avremo l'Assemblea Nazionale elettiva e questo contesto comunque non ci impedisce di pensare al futuro con le grandi manifestazioni Nazionali. Abbiamo degli eventi importanti come l'ACSI Football League che è il più grande campionato italiano amatoriale dovepartecipano 45 società con 900 squadre e 10 mila atleti che è tuttora in corso". "La finale nazionale verrà disputata all'Allianz Stadium di Torino, faremo un evento importante non solo di calcio, ma anche di cultura e intrattenimento. E devolveremo alcuni tipi incassi ad Onlus che hanno come finalità la promozione sociale o l'assistenza a soggetti più svantaggiati. Insieme a questo abbiamo tantissime manifestazioni, in tutti gli sport, ma vorremmo dare un messaggio che non è solamente sportivo ma sociale. Nel 2025 affronteremo il mondo della sostenibilità a 360 gradi, non riguarda solamente l'ambiente ma anche l'uomo, la donna e la società civile". Sullasituazione dello sport in Italia a livello culturale, Viti afferma che "c'è tanta enunciazione e proclamazione negli interventi, ma c'è poca considerazione poi quando si devono andare a dividere le risorse. Il mondo degli enti di promozione sportiva rappresenta 14 milioni di praticanti ma talvolta la cultura dello sport c'è solamente nelle proclamazioni ufficiali, a livello di risorse nonsiamo dove dovremmo essere", ha concluso Viti.gm/gsl
ROMA (ITALPRESS) - "Lo sport è un valore assoluto riconosciuto ormai da tutti, la sedentarietà in Italia è vissuta e statisticamente provata. Come si combatte? Cambiando la cultura dello sport e la cultura del movimento, ovvero inserendola nelle scuole e in tutti i contesti. Il movimento è fare sport e fare sport significa essere in pace con il proprio corpo e sentirsi bene. Si fanno tanti progetti contro l'obesità e contro la sedentarietà, ma questa attività non riesce mai ad emergere in modo concreto e in modo assoluto perché c'è ancora una cultura del movimento che non è radicata nel contesto sociale". Lo ha detto il presidente dell'ACSI (Associazione di cultura, sport e tempolibero), Antonino Viti, nel corso di un'intervista presso la sede romana dell'Italpress. "Dal 1960, ovvero da quando siamo nati con le Olimpiadi di Roma, siamo andati in crescendo su tante situazioni non solo con i numeri ma anche in qualità - ha proseguito Viti - Per il 2025 i progetti sono tantissimi, a marzo avremo l'Assemblea Nazionale elettiva e questo contesto comunque non ci impedisce di pensare al futuro con le grandi manifestazioni Nazionali. Abbiamo degli eventi importanti come l'ACSI Football League che è il più grande campionato italiano amatoriale dovepartecipano 45 società con 900 squadre e 10 mila atleti che è tuttora in corso". "La finale nazionale verrà disputata all'Allianz Stadium di Torino, faremo un evento importante non solo di calcio, ma anche di cultura e intrattenimento. E devolveremo alcuni tipi incassi ad Onlus che hanno come finalità la promozione sociale o l'assistenza a soggetti più svantaggiati. Insieme a questo abbiamo tantissime manifestazioni, in tutti gli sport, ma vorremmo dare un messaggio che non è solamente sportivo ma sociale. Nel 2025 affronteremo il mondo della sostenibilità a 360 gradi, non riguarda solamente l'ambiente ma anche l'uomo, la donna e la società civile". Sullasituazione dello sport in Italia a livello culturale, Viti afferma che "c'è tanta enunciazione e proclamazione negli interventi, ma c'è poca considerazione poi quando si devono andare a dividere le risorse. Il mondo degli enti di promozione sportiva rappresenta 14 milioni di praticanti ma talvolta la cultura dello sport c'è solamente nelle proclamazioni ufficiali, a livello di risorse nonsiamo dove dovremmo essere", ha concluso Viti.gm/gsl
Ranked #1 by ACSI in multiple categories for the second year, Samsung is raising the bar in customer care. From proactive solutions with SmartThings to AI-powered multilingual support, Samsung is redefining what it means to put the customer first. Their Beyond Boundaries program takes service to even the most remote areas, while their 10,000-strong team of passionate employees ensures every interaction feels personal and meaningful. Mark Williams, Head of Customer Care at Samsung Electronics America, leads the charge in combining innovation and empathy to deliver exceptional customer experiences. Under his leadership, Samsung's approach integrates cutting-edge technology with a culture that empowers employees to go above and beyond for customers. Tune in to discover why customer experience is part of Samsung's DNA and how their approach creates loyalty for life. Blake Morgan is a customer experience futurist, keynote speaker, and author of three books on customer experience. Her new book is called The 8 Laws of Customer-Focused Leadership: The New Rules for Building A Business Around Today's Customer.
De campinggids van ACSI groeide de afgelopen 60 jaar uit tot een begrip onder Europese kampeerders. Maar hoe ziet de toekomst van het familiebedrijf eruit, in een snel veranderende campingwereld die allerlei nieuwe kampeerwensen en uitdagingen met zich meebrengt? Te gast is Ramon van Reine, algemeen directeur van campingspecialist ACSI. Macro met Mujagić Elke dag een intrigerende gedachtewisseling over de stand van de macro-economie. Op maandag en vrijdag gaat presentator Thomas van Zijl in gesprek met econoom Arnoud Boot, de rest van de week praat Van Zijl met econoom Edin Mujagić. Lobbypanel Verdere loonstijgingen vereisen stijgingen van de productiviteit, zegt werkgeversvereniging AWVN. Hoe dan? En: Stichting Fair Huur is het maar zelden eens met het huurbeleid van het kabinet, maar richt de pijlen nu op de zogeheten WOZ-cap met een massaclaim. Vrij vertaald: hoe ver moet en mag de overheid gaan om huurwoningen betaalbaar te houden, middenin een land dat eigenlijk te weinig aanbod heeft? Dat en meer bespreken we om 11.10 in het lobbypanel met: -Sybrig van Keep, directeur van Issuemakers -Boris van der Ham, bestuurslid bij VNO-NCW en voorzitter bij verschillende belangenverenigingen Contact & Abonneren BNR Zakendoen zendt elke werkdag live uit van 11:00 tot 13:30 uur. Je kunt de redactie bereiken via e-mail. Abonneren op de podcast van BNR Zakendoen kan via bnr.nl/zakendoen, of via Apple Podcast en Spotify. See omnystudio.com/listener for privacy information.
De campinggids van ACSI groeide de afgelopen 60 jaar uit tot een begrip onder Europese kampeerders. Maar hoe ziet de toekomst van het familiebedrijf eruit, in een snel veranderende campingwereld die allerlei nieuwe kampeerwensen en uitdagingen met zich meebrengt? In ‘De top van Nederland' een uitgebreid gesprek met Ramon van Reine, algemeen directeur van campingspecialist ACSI. Presentator Thomas van Zijl vraagt hem... See omnystudio.com/listener for privacy information.
Welcome to Omni Talk's Retail Daily Minute, sponsored by Scratch Event DJs, Ownit AI, and Mirakl. In today's Retail Daily Minute:Walmart has halved the price of its Walmart Plus membership to $49 through December 2.Patagonia, in collaboration with Trove, is seamlessly blending pre-owned items with new products on its main website using Trove's Resale Plugin.The American Customer Satisfaction Index (ACSI) has recognized leading retailers in customer satisfaction as the holiday season approaches. Chewy, Pet Supplies Plus, Sam's Club, and Tractor Supply Company lead their categories, excelling in service quality, digital interfaces, and in-store efficiency.Stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!
If you're a parent, you know a time is coming when your child will ask uncomfortable questions about the culturally confused time in which we live. John and Sarah Stonestreet talk to Andrew and Christian Walker about what to say when those questions come your way. Resources and Recommendations Get your copy of What Do I Say When...? with your gift of any amount to the Colson Center this month at colsoncenter.org/october. Dr. Andrew Walker on WORLD AndrewTWalker.com __________ Register for the ACSI's Rooted Conference at acsi.org/rooted, using code ROOTED80 to save $80 before December 31.
“Third spaces” connect people. Go find them! __________ Register for ACSI's Rooted Educator Worldview Summit in Dallas at acsi.org/rooted and use code ROOTED80 to save $80 on your registration.
We're (finally!) back in the studio (okay, Abby's office with a creaky table) to record again. We've missed this so much! We start by catching up about some of the events of our summer, and the things we have upcoming–lots of opportunities for us to meet up with Christian educators in different places. We love connecting with colleagues across North America, and around the world! And along these lines, our main conversation this week is about “connection” in schools–as in, what does it look like for people to be “connected” to their school community? Matt shared some quotes to get the ball rolling, and once we got started, we found we have both lots of ideas as well as plenty of questions about what being “connected” in a school community looks like in the flesh. We discuss the difference between “welcome” and “belonging,” and we wonder together about what it looks like when students (or faculty) are disconnected from their school community. We also wonder about the benefits of “close-knit community” and if there is a shadow-side to this, though it certainly sounds appealing. Throughout this conversation, we share examples and stories from our own experiences, both in schools and in broader communities. We hope, as always, that listening to us thinking out loud will be a spark for some hallway conversations of your own! Dave mentioned that he is going to be speaking at ACSI's Flourishing Schools Institute; this is going to be a pretty phenomenal conference! You can learn more here: https://www.acsi.org/flourishing-schools-institute Matt and Abby will be at the Christian Educators Association Convention at the end of October, and if you are going to be there, be sure to connect with them there! More information about the convention here: https://www.ceateachers.org/ Hallway Conversations is sponsored by the Center for the Advancement of Christian Education. You can learn more about the good work CACE is doing at https://cace.org/
CampingKinder - Der Camping Podcast von Familien Campern für Camping Familien
Sparen beim Camping – Inke und Eva verraten euch die besten Tipps, wie ihr euren Campingurlaub budgetfreundlich gestalten könnt. Wir sprechen über die Vorteile von Rabattkarten wie ACSI, ADAC und DCC, wie ihr durch die Wahl kleinerer Campingplätze und Buchungen außerhalb der Hauptsaison Geld sparen könnt und welche Geheimtipps euch helfen, günstige und dennoch schöne Campingplätze zu finden. Außerdem erklären wir, wie ihr beim Kauf von Campingausrüstung durch Secondhand-Käufe oder Schnäppchen im Sale ordentlich sparen könnt. Von günstiger Selbstverpflegung bis hin zu den besten Reisezielen für Sparfüchse, wie Osteuropa – diese Folge ist randvoll mit Spartipps! Unsere Campingplatz-Tipps: Harfenmühle bei Idar-Oberstein: Ein ruhiger, preiswerter Campingplatz in der schönen Natur von Rheinland-Pfalz. Camping am Langener Waldsee: Günstiges Campen direkt am See – ideal für Wassersportler und Naturliebhaber. De Leistert: Ein familienfreundlicher Platz in den Niederlanden mit vielen Freizeitmöglichkeiten und trotzdem erschwinglich. Landal Rabbit Hill: Ein wunderbarer Campingplatz für Familien mit vielen Aktivitäten und nah an der Natur. Roompot: Große Auswahl an Campingplätzen und Ferienparks in ganz Europa, oft mit Rabatten für Frühbucher oder Last-Minute-Reisen. Unser aktueller Sponsor: Sichert euch 15 % Rabatt auf individuelles Campingzubehör bei Campidoo mit dem Code czamping24. Kontakt & Social Media: Habt ihr Fragen oder eigene Spartipps? Schreibt uns gerne:
L'Associazione delle consumatrici e consumatori della Svizzera Italiana festeggia mezzo secolo di vita. La sua storia e la sua evoluzione. È un fenomeno che riguarda solo gli under 30? O stiamo tutti perdendo questa abitudine?
PARIGI (FRANCIA) (ITALPRESS) - È stato firmato a Casa Italia a Parigi il Protocollo di Parigi 2024 - Sport Sostenibile, un accordo tra il Ministero dell'Ambiente e della Sicurezza Energetica, il Comitato Olimpico Nazionale Italiano e gli Enti di Promozione Sportiva ENDAS, OPES e ACSI. Parola d'ordine: promuovere la sostenibilità ambientale nello sport italiano. L'iniziativa denominata "RispettiAMO lo SPORT e l'AMBIENTE" mira a integrare pratiche sostenibili nelle attività sportive in Italia, con particolare attenzione allo sport di base. Saranno coinvolti nella filiera della "transizione culturale verso la sostenibilità" dirigenti, allenatori, atleti e operatori del settore. La firma ufficiale del protocollo tra il Sottosegretario al Ministero dell'Ambiente e della Sicurezza energetica Claudio Barbaro, il Presidente del Coni Giovanni Malagó e i Presidenti di ACSI Antonino Viti, di ENDAS Paolo Serapiglia e di OPES Juri Morico segna l'inizio di un percorso che vede ogni singola componente del mondo dello sport protagonista nella promozione di un futuro sostenibile.eb/gm/gsl
PARIGI (FRANCIA) (ITALPRESS) - È stato firmato a Casa Italia a Parigi il Protocollo di Parigi 2024 - Sport Sostenibile, un accordo tra il Ministero dell'Ambiente e della Sicurezza Energetica, il Comitato Olimpico Nazionale Italiano e gli Enti di Promozione Sportiva ENDAS, OPES e ACSI. Parola d'ordine: promuovere la sostenibilità ambientale nello sport italiano. L'iniziativa denominata "RispettiAMO lo SPORT e l'AMBIENTE" mira a integrare pratiche sostenibili nelle attività sportive in Italia, con particolare attenzione allo sport di base. Saranno coinvolti nella filiera della "transizione culturale verso la sostenibilità" dirigenti, allenatori, atleti e operatori del settore. La firma ufficiale del protocollo tra il Sottosegretario al Ministero dell'Ambiente e della Sicurezza energetica Claudio Barbaro, il Presidente del Coni Giovanni Malagó e i Presidenti di ACSI Antonino Viti, di ENDAS Paolo Serapiglia e di OPES Juri Morico segna l'inizio di un percorso che vede ogni singola componente del mondo dello sport protagonista nella promozione di un futuro sostenibile.eb/gm/gsl
More and more people are looking for alternatives to public education. We invited our friend, Jerry Nelson, Chief Ministry Officer at ACSI to share about the pros and cons of Christian schools. What are some important things to look for to see if it's a good fit for your family? Plus, we ask Jerry about ACSI's vision to put discipleship and biblical unity before diversity.
More and more people are looking for alternatives to public education. We invited our friend, Jerry Nelson, Chief Ministry Officer at ACSI to share about the pros and cons of Christian schools. What are some important things to look for to see if it's a good fit for your family? Plus, we ask Jerry about ACSI's vision to put discipleship and biblical unity before diversity.
CEO pay levels have decreased in many of Australia's listed companies, but bonus payments have become the norm, new research from the Australia Council of Superannuation Investors (ACSI) shows. The study reveals that over the past year, a CEO is more likely to lose their job than their bonus. In FY23, only two ASX100 CEOs received zero bonus. Ed John is the Executive Manager, Stewardship at ACSI. He talks to Sean Aylmer about the concerns of potential breakouts in CEO pay levels and the responsibility of boards to set performance standards.Find out more: https://fearandgreed.com.auSee omnystudio.com/listener for privacy information.
Presenters: Aaron Burchael & Chris Byrne Record Date: 10/07/2023 Welcome to The Camping Crew podcast with Aaron Burchael & Chris Byrne This is meant to be a fun podcast, we are just enthusiasts and what we discuss on the podcast are just our own personal views. If you would like to support the podcast and you can afford it you can buy us a coffee at https://ko-fi.com/thecampingcrew Dave Laura, Declan and Daisy News: Well done to the organisers for the Liberty Festival and the campsites last weekend. Superbly well organised. Still a few pitches for our meet up in Treegrove Kilkenny 27 28 & 29th Sept ring Dan on 0868308845 Permission refused for extensive Tramore motorhome, surf and glamping development Charles Coughlan posted today in IMG about parking at Castletownbere Online Chatter: Advice from Chataeu Ducatto 97 on Campsitereview.com about CCTV Listener messages, follow ups & shout-outs: Anne B asked a question about Roof Covers Campsites or stop overs: ChataeuDucatto97 was on campsitereview.com with this review of River Valley Caravan Park Con m sent in a short note about Camping Bilbao Really nice campsite in Bilbao - “Camping Bilbao” for those taking the ferry to Spain. Can't prebook though. Location is spectacular. Regular bus service into the city. (Will share the photos) What's on Charlie and Me this week? the previous 2 Fridays were stop 1 & 2 of the French Connection 2024 tour & this Friday stop 3 on out French Connection is Il De Re Products, Gadgets, Tips & Camping hacks: Some great tips here from Dean on tour in the South of France Hey guys, Greetings from the South of France. Near Narbonne. We've been on the road a month and apart from a low branch incident we're having a great time. Before I left I bought a 2000 watt double electric stove. A portable handy little one. I got it in Sound Store Waterford. €50 I think. We've been mainly on campsites using our ACSI card. Roughly 20 a night in Spain & France. Because we're mostly on campsites we're mostly plugged in so this stove is getting some use. Even boiling our whistling kettle. I bought a gas bottle in Spain when I arrived. It's the same connection in Ireland. You can opt to buy the bottle without a return contract and it's about €20 cheaper. I won't be back in Spain so I opted for this. Repsol is a major petrol station over there. That's where I got it. The stove will pull 8 amps if both hobs are on fully but even if you have a 6amp hook up you could have both hobs on 70% and you'd be fine on 6amps and plenty hot to cook. That's my main tip so far. Save a bit of gas and try not change bottles too often as they are different in most countries as well as the green aspect of cooking on electricity. All the best lads, love the show! Dean Carroll Grantham Leisure on TokTok for great Tips https://www.tiktok.com/@granthamsleisure?_t=8nsbwfN16iO&_r=1 Camp life: Inspired by a cousin of mine Philip. Have you ever considered a Motorhome swap? ---oOo--- We love getting your messages, ideas, campsite suggestions/reviews, products, news items to discuss on the podcast. If you would like a sticker for your Motorhome, Campervan, Caravan or Car just send us your address and we will pop it in the post to you. To get in touch with us: Web: thecampingcrew.ie Email: CampingCrewPodcast@gmail.com Instagram: @TheCampingCrewPodcast Facebook: All the good motorhome and camping groups We wrap up this podcast with a quick shout out for Aaron's Vlog on YouTube called: Charlie and me our Camping Vlog and his website http://www.campsitereview.com We hope that you like our podcast. If you did please subscribe and tell your camping friends about us.
Summary Dallas Lehman shares his journey of faith, family, and service. From his calling to serve God at a young age to his involvement in church and missions, Dallas has dedicated his life to making a difference. He discusses the challenges of parenting and raising a family, as well as the importance of Christian education. Dallas also highlights the impact of missions and service in Guatemala through his affiliation with ACSI and the Shadow of His Wings Children's Home. Dallas shares his experiences leading teams to El Salvador and the impact of service on both the volunteers and the communities they serve. He discusses his motivation to serve and the balance between multiple roles. Dallas also reflects on finding confidence in God's calling and the fulfillment of serving others. He shares powerful ministry experiences, including baptisms and witnessing God's provision. In this conversation, Dallas shares his experiences of serving and ministering to others in various parts of the world. He highlights the power of God's work in transforming lives and the importance of community in fostering spiritual growth. Dallas emphasizes the value of showing up and being present in the lives of others, particularly house parents and children in need. He discusses the concept of leaving a legacy through small acts of love and obedience. Dallas encourages listeners to step out in faith and be a mirror that reflects the love of Christ to those around them. Takeaways God can use anyone, regardless of their background or personality, for His purposes. Parenting is a challenging but rewarding journey that requires trust in God's plan. Christian education goes beyond academics and provides opportunities for spiritual growth and service. Missions and service work can have a profound impact on individuals and communities, transforming lives and deepening faith. Service has a profound impact on both the volunteers and the communities they serve. Motivation to serve comes from a deep gratitude for what God has done and a desire to honor Him. Finding confidence in God's calling requires trusting in His power and provision. Serving others is a privilege and a way to make a difference in the world. God's work has the power to transform lives and bring about remarkable change. Community plays a vital role in the spiritual growth and development of individuals. Showing up and being present in the lives of others is essential for making a lasting impact. Leaving a legacy is about being a mirror that reflects the love of Christ to others through small acts of love and obedience.
New book helps us understand and respond to the phenomenon seeping into the Church. Claim a copy of The Deconstruction of Christianity for a gift of any amount to the Colson Center. To make your gift, go to colsoncenter.org/march. __________ Register for the ACSI Rooted Educator Worldview Summit at ACSI.org/rooted.
Customer satisfaction is on a downward spiral, according to data from the American Customer Satisfaction Index (ACSI). Forrest Morgeson, ACSI's Director of Research shares reasons behind this concerning trend. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
It turns out the science isn't settled and suffering families have been lied to all along. __________ Register for the ACSI Rooted Educator Worldview Summit at ACSI.org/rooted.
On this episode of the AI For All Podcast, Lia DiBello, Chief Science Officer at ACSI Labs, joins Ryan Chacon and Neil Sahota to discuss accelerated learning with AI. They talk about the business applications of accelerated learning, cloning expertise, how accelerated learning saved a biotech company from ruin, data-driven decision-making, human cognition, creative thinking, and how fear is learned. Dr. Lia DiBello is the innovator behind the FutureView™ Platform and the cognitive science behind it. Her research was funded by numerous awards from the National Science Foundation, NASA, and the National Academies of Science. DiBello is best known for the development of a particular kind of activity-based “strategic rehearsal” approach that has been shown to greatly accelerate learning through cognitive reorganization. Studies of over 7,000 people at all levels exposed to DiBello's methods indicate that learning was accelerated by several months in all cases. The method is now delivered via the FutureView™ Platform to companies across four continents in industries as diverse as mining, transportation, financial services, IT implementation, manufacturing, and pharmaceuticals. ACSI Labs develops two kinds of applications: smart virtual worlds for wargaming difficult problems in business and accelerated learning and performance solutions for businesses, the military, and law enforcement. Discover more about AI at https://ai-forall.com More about ACSI Labs: https://acsilabs.org Connect with Lia: https://www.linkedin.com/in/liadibello/ (00:00) Intro (00:29) Lia DiBello and ACSI Labs (00:38) What is accelerated learning? (03:16) Role of AI in accelerated learning (06:39) Business applications of accelerated learning (08:33) Cloning expertise (11:29) Saving a biotech company from ruin (14:02) Data driven decision making (16:49) Learning, creative thinking, and fear (21:58) Learn more and follow up SUBSCRIBE TO THE CHANNEL: https://bit.ly/43dYQV9 Listen to the Podcast: https://bit.ly/45rewGf Join Our Newsletter: https://newsletter.ai-forall.com Follow Us on Social: https://linktr.ee/aiforallofficial
Trouble is brewing in the world of customer service. After rising steadily for nearly two decades, customer contentment, as measured by the American Customer Satisfaction Index (ACSI), began plummeting around five years ago. But if it pays to keep customers happy, why are businesses getting worse at it?Hosts: Tom Lee-Devlin and Mike Bird. Guests: Darci Darnell, a senior partner at Bain; and Claes Fornell, architect of the ACSI.Sign up for Economist Podcasts+ now and get 50% off your subscription with our limited time offer. You will not be charged until Economist Podcasts+ launches.If you're already a subscriber to The Economist, you'll have full access to all our shows as part of your subscription.For more information about Economist Podcasts+, including how to get access, please visit our FAQs page. Hosted on Acast. See acast.com/privacy for more information.
Trouble is brewing in the world of customer service. After rising steadily for nearly two decades, customer contentment, as measured by the American Customer Satisfaction Index (ACSI), began plummeting around five years ago. But if it pays to keep customers happy, why are businesses getting worse at it?Hosts: Tom Lee-Devlin and Mike Bird. Guests: Darci Darnell, a senior partner at Bain; and Claes Fornell, architect of the ACSI.Sign up for Economist Podcasts+ now and get 50% off your subscription with our limited time offer. You will not be charged until Economist Podcasts+ launches.If you're already a subscriber to The Economist, you'll have full access to all our shows as part of your subscription.For more information about Economist Podcasts+, including how to get access, please visit our FAQs page. Hosted on Acast. See acast.com/privacy for more information.
Analysts Don Kellogg and Roger Entner discuss the latest news in telecom, media, and technology with special guest John Dwyer, President of Prepaid and Cricket Wireless at AT&T.0:48: John shares a “State of the Union” in prepaid and specifically for Cricket.3:10: How have customer expectations changed today versus before the pandemic?4:33: AT&T has an exciting new announcement - what is going on and what are the details?7:23: Predictions about how the distribution model will shift moving forward.9:34: The disconnect between digitizing digital phone service and customers.11:26: What people need to know about Cricket.Tags: telecom, telecommunications, business, wireless, cellular phone, cellular service, Recon Analytics, Don Kellogg, Roger Entner, John Dwyer, AT&T, Cricket, JD Power, ACSI, Verizon, Tracfone, Mint, prepaid, pandemic, tax refund, tax season,
About Today's Show Today's podcast features Jon Eckert, the Copple Professor for Christians in School Leadership at Baylor University and a Cardus Senior Fellow. Jon talks with Lynn Swaner about the Flourishing Schools construct of Leadership Interdependence, where “leaders, including board members, have diverse backgrounds and are transparent about and rely on others to offset their weaknesses.” Jon shares his work around collective leadership and shares insights for Christian schools on creating dynamic leadership teams that do transformative work together. To go further in learning about this construct, check out the blog post Collective Leadership: A Catalyst for Flourishing Schools by Jon Eckert. To learn more about Flourishing Schools Research, check out the Flourishing Together book by Lynn Swaner and Andy Wolfe (Eerdmans 2021) and this video overview of the research. You can also find out about the related institute for leaders and instrument for schools here. About the Guest Jon Eckert, Ed.D., is the Copple Professor for Christians in School Leadership at Baylor University and a Cardus Senior Fellow. He taught intermediate and middle school students outside Chicago and Nashville for 12 years. He completed his doctorate at Vanderbilt University and served at U.S. Department of Education during the Bush and Obama administrations. For ten years, he prepared teachers at Wheaton College. He is the author of The Novice Advantage: Fearless Practice for Every Teacher and Leading Together: Teachers and Administrators Improving Student Outcomes, book chapters, and numerous articles. He researches collective leadership, teaching quality, and school improvement through Baylor's Center for School Leadership. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI, she served as a professor of education and a Christian school administrator in New York.
About Today's Show Today's podcast features Rex Miller, founder of MindShift and author of WHOLE: What Teachers Need to Help Students Thrive. Rex talks with Lynn Swaner about the Flourishing Schools construct of Resilience, applied to Christian school leaders and teachers, where they “handle stress effectively and respond well to/bounce back from difficult situations.” Rex unpacks the dangers of the “caregiver's dilemma” and shares principles for post-traumatic growth in schools. To go further in learning about educator resilience, check out these resources: Blog post Caring Too Much: How Educators Can Fill the Gap Without Burnout by Rex To learn more about Rex's work, including a workbook for teachers, visit his website at rexmiller.com To learn more about Flourishing Schools Research, check out the Flourishing Together book by Lynn Swaner and Andy Wolfe (Eerdmans 2021) and this video overview of the research. You can also find out about the related institute for leaders and instrument for schools here. About the Guest Rex Miller is the lead author for WHOLE: What Teachers Need to Help Students Thrive, which examines ways to create a healthy workplace in schools. His company, MindShift, has tackled numerous large and complex problems in various fields, including education. His books have won international awards for innovation and excellence. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI, she served as a professor of education and a Christian school administrator in New York.
On today's program, we have news from ACSI – the Association of Christian Schools International. They're growing and changing, and not all of those changes are for the better. I'll explain later in the program. We also have the latest news from Asbury University, where a revival started that is now sweeping the country. And we take a look at The John Ankerberg Show. The popular apologetics teacher is under fire for his use of private jets and lavish travel. We begin today with the latest from the United Methodist Church. Bishop Scott Jones isn't the first United Methodist bishop to join the Global Methodist Church since the theologically conservative denomination launched in May, but his exit from the UMC has arguably caused the greatest stir. FINAL THOUGHTS: I want our listeners to know that if they give to MinistryWatch during the month of March, they'll receive a copy of my book “Faith Based Fraud: Learning From the Great Religious Scandals of our Time.” We've offered this book in the past, but it's been more than a year since the last time we offered it, and we have literally tens of thousands of new people on our email list, so we're making it available again. It's our thank you gift for a donation of any size to MinistryWatch this month. Just go to the MinistryWatch website and hit the donate button at the top of the page. The producers for today's program are Rich Roszel and Jeff McIntosh. We get database and other technical support from Stephen DuBarry, Emily Kern, Rod Pitzer, and Casey Sudduth. Writers who contributed to today's program include Ryan Gabrielson, J. David McSwane, Jessica Eturralde, Dale Chamberlain, Kim Roberts, Phil Cooke, Fiona Morgan, Bob Smietana, Steve Rabey, Emily McFarlan Miller, Christina Darnell, Rod Pitzer—and you, Warren. Special thanks to churchleaders.com and ProPublica for contributing material for this week's podcast. Until next time, may God bless you.
About Today's Show Today's podcast features Marianne Vangoor, Director of Leadership at Edvance in Ontario, Canada. Marianne talks with Lynn Swaner about the Flourishing Schools construct of God's Story, where “students believe they are a part of God's bigger plan and can be used by Him to ‘make a difference'.” Marianne shares insights on how schools can ask “what does love require?” as a guiding question for students and staff as they grow in faith and serve God and their communities. To go further in learning about this construct, check out these resources: Blog post What Does Love Require? by Marianne Vangoor The books Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education both feature Marianne's and the team's work at Halton Hills Christian School as a case study To learn more about Flourishing Schools Research, check out the Flourishing Together book by Lynn Swaner and Andy Wolfe (Eerdmans 2021) and this video overview of the research. You can also find out about the related institute for leaders and instrument for schools here. About the Guest Marianne Vangoor is the Director of Leadership at Edvance in Ontario, Canada. Prior to this role, she served as principal of Halton Hills Christian School in Georgetown, Ontario, for 15 years out of 26 years in school leadership, in addition to teaching all grades in elementary school, including special education. She is passionate about having Christian education be life changing for students and helping them see that they can be difference makers in the world right now. Marianne believes in empowerment at all levels of the school—teachers, staff, and students—and loves seeing people flourish and grow as they step into their own leadership roles. Marianne is the proud Nana of nine grandchildren and is thrilled to see them growing and learning in their local Christian schools as the next generation. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI, she served as a professor of education and a Christian school administrator in New York.
About Today's Show Today's podcast features Sean Schat, Assistant Professor of Education at Redeemer University in Ancaster, Ontario (Canada). Sean talks with Lynn Swaner about the Flourishing Schools construct of Caring Environment, where alumni report that “teachers were kind, students felt included in class, and students were protected from bullying.” Sean unpacks the idea of educational care and shares his research on how it takes much more than just good intentions to build relationships with students. Rather, educational care also requires that teachers effectively communicate care, that students perceive and receive the care offered by teachers, and that the care is “completed”—with opportunities for students to reciprocate and care for others. To go further in learning about this construct, check out the blog post Communicating Care in Education by Sean. To learn more about Flourishing Schools Research, check out the Flourishing Together book by Lynn Swaner and Andy Wolfe (Eerdmans 2021) and this video overview of the research. You can also find out about the related institute for leaders and instrument for schools here. About the Guest Dr. Sean Schat is Assistant Professor of Education at Redeemer University in Ancaster, Ontario (Canada). Sean has previously served as a classroom teacher and educational leader (director of staff development, vice-principal, and principal) in Christian independent schools in Ontario. Sean has led workshops on educational care, interpersonal theory, perceptual theory, invitational education, cooperative learning, differentiated learning, assessment and evaluation, curriculum design, and a number of other topics. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI
In this podcast, Dr. Lynn Swaner interviews Dr. David Kinnaman, President of the Barna Group, on a new research project on today's teens. As a partner in the research, ACSI is working with Barna to apply this research in the Christian education context and deliver insights to Christian school educators all over the world. Called “The Open Generation,” the research reveals how today's teens are open to Jesus and the Bible, and how Christian adults are greater influences in their lives toward faith than anything else. Dr. Kinnaman shares how this is encouraging news for Christian school leaders and teachers as they educate, disciple, and influence today's teens. For more information (including webinar recordings and to order copies of research journals), visit: https://www.barna.com/the-open-generation/. About the Guest David Kinnaman is the author of the bestselling books Faith For Exiles, Good Faith, You Lost Me, and unChristian. He is president of Barna Group, a leading research and communications company that works with churches, nonprofits, and businesses ranging from film studios to financial services. Since 1995, David has directed interviews with more than two million individuals and overseen thousands of U.S. and global research studies. He lives in California with his three children. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI, she served as a professor of education and a Christian school administrator in New York. Check out the research!
About Today's Show Today's podcast features Tia Gaines, director for Educational Strategies for UnifiEd, A Center for Hope and Unity. Tia talks with Lynn Swaner about the Flourishing Schools construct of Insular Culture, where “the school shields students from the world's brokenness, the school is independent from the surrounding community, and/or the student body lacks diversity.” The conversation focuses on creating communities of belonging for students within Christian schools. To go further in learning about this construct, check out these resources: The UnifiEd Digest ACSI's PD by Design series, Cultivating Biblical Unity, featuring UnifiEd Blog post Taking a Selah Moment: Black History Month and Christian Schools by Tia Gaines To learn more about Flourishing Schools Research, check out the Flourishing Together book by Lynn Swaner and Andy Wolfe (Eerdmans 2021) and this video overview of the research. You can also find out about the related institute for leaders and instrument for schools here. About the Guest Tia Gaines is the director for Educational Strategies for UnifiEd. She serves as department chair for the English department, as well as the 6–12 instructional coach, for Insight PA Cyber Charter School. She coaches more than 200 teachers on teaching strategies in a virtual setting. She has also taught in the School for Applied and Innovative Learning program at Delaware County Christian School in Newtown Square, Pennsylvania. In addition, Tia provides consulting to schools, universities, and organizations on diversity, equity, and inclusion alongside her husband, Joel. She resides in Philadelphia with her husband and their four children. About the Host Dr. Lynn E. Swaner is the Chief Strategy and Innovation Officer at ACSI, where she leads initiatives and develops strategies to address compelling questions and challenges facing Christian education. Dr. Swaner serves as a Cardus Senior Fellow and is the co-author or editor of multiple books on Christian education, including Flourishing Together: A Christian Vision for Students, Educators, and Schools and MindShift: Catalyzing Change in Christian Education. Prior to joining ACSI, she served as a professor of education and a Christian school administrator in New York.
How important is customer service to you? In addition to valuing the quality of the product you're buying, how much do you value the quality of service you received when buying that product? Tom's first guest today developed a research tool that is used to track people's overall satisfaction with their consumer experience. Claes Fornell is the Distinguished Donald C. Cook Emeritus Professor of Business at the University of Michigan's Ross School of Business, and the founder and chairman of the CFI Group. The tool Professor Fornell and his team developed is called the American Customer Satisfaction Index, or ACSI. Claes Fornell joins us on Zoom from Ann Arbor, Michigan. Then, Tom speaks with Angie Barnett, the president and CEO of the Better Business Bureau of Greater Maryland. From porch pirates who steal packages, sometimes within seconds of their being delivered, to internet scams designed to take over your computer and/or your wallet, to all manner of other larcenous schemes, the holidays present opportunities for nefarious characters to prey on folks, especially older folks. We'll talk about what we can do to guard against these scams. Angie Barnett joins us on Zoom from Baltimore.See omnystudio.com/listener for privacy information.
- Ming-Chi Kuo: Positivity for Apple in iPhone 14 Pro Models - Wedbush Analyst “Encouraged” By “Robust” iPhone 14 Sales - Tests Show Qualcomm Snapdragon Modem Delivering Faster 5G for iPhone 14 - iPhone 14 Pro Line Misses Out on iPhone 14's Ease of Repair - Apple Alerts Users to Potential Battery Hit Tied to Haptic Keyboard - Apple Hits Developers with a New Round of OS Betas - Latest iOS 16.1 Beta Tweaks Copy/Paste Alerts - Latest iOS 16.1 Beta Tweaks Battery Percentage Display - Apple Pledges Support for Hurricane-Hit Puerto Rico - Currency Fluctuations Send Prices Higher in App Stores Around the World - MacRumors: Some US Orders for Apple Watch Ultra See Delays - Apple Still Tops in 2022 ACSI for Tablets and Computers - Sponsored by Better Help: Professional, licensed, and vetted counselors that you can trust. Get 10% off your first month at BetterHelp.com/MacOSKen - Sponsored by Notion: One workspace for your whole team. Learn more and get started for free at notion.com - Power what we do next for as little as $1 a month. Join the Mac OS Ken Test Kitchen at Patreon at Patreon.com/macosken - Send me an email: info@macosken.com or call (716)780-4080!
"The Bottom Line!" Here we discus the topic of the week, this week we talk about the trade deadline and the 3 most influential trades for both the Cubs and WhiteSox! All that, plus Stirring the Pot and WHATCUUU Lookin at?? Want to get social? Twitter: @BIGZ_606MEDIA @TrueChiFans IG: @BIGZ_606MEDIA @Truechicagosportsfans @606_media_group Show your support with a subscription. Click here: https://anchor.fm/truechicagosportsfans and click on support! EPISODE 107 is brought to you by 606 MEDIA, TRUE CHICAGO SPORTS FANS, ACSI, AND GRIT CLOTHING COMPANY! Don't forget to go to GritClothingCo.com and get your Official TCSF Podcast t-shirt!! Search for keyword True Chicago, use our promo code TRUEFAN15 for 15% off your entire order! Go get your official TCSF shirts now!! --- Send in a voice message: https://anchor.fm/truechicagosportsfans/message Support this podcast: https://anchor.fm/truechicagosportsfans/support
"The Loop" Chicago Fire a Playoff team? The Sky Continue to Roll, will they be a no.1 seed? "3Up & 3 Down!": The Cubs bring out the brooms and big sticks in Philadelphia! The White Sox break even again, injury updates and Minnie Minoso is inducted to the Baseball Hall of Fame! All that, plus Stirring the Pot and WHATCUUU Lookin at?? Want to get social? Twitter: @BIGZ_606MEDIA @TrueChiFans IG: @BIGZ_606MEDIA @Truechicagosportsfans @606_media_group Show your support with a subscription. Click here: https://anchor.fm/truechicagosportsfans and click on support! EPISODE 106 is brought to you by 606 MEDIA, TRUE CHICAGO SPORTS FANS, ACSI, AND GRIT CLOTHING COMPANY! Don't forget to go to GritClothingCo.com and get your Official TCSF Podcast t-shirt!! Search for keyword True Chicago, use our promo code TRUEFAN15 for 15% off your entire order! Go get your official TCSF shirts now!! --- Send in a voice message: https://anchor.fm/truechicagosportsfans/message Support this podcast: https://anchor.fm/truechicagosportsfans/support
MLB All-Star Game 22' "The Big 3 with Big-Z", Z finds the craziest news stories of the week!! " The Loop" Big changes for the Blackhawks, and the Bears trade for a former 1st rounder! "3Up & 3 Down!": The Cubs send Happy and Contreras to the ASG, The White Sox break even, and more injuries before the All-Star Break as TA7 & Hendricks make their way to LA. Plus MLB Draft picks for both sides of town! All that, plus Stirring the Pot and WHATCUUU Lookin at?? Want to get social? Twitter: @BIGZ_606MEDIA @TrueChiFans IG: @BIGZ_606MEDIA @Truechicagosportsfans @606_media_group Show your support with a subscription. Click here: https://anchor.fm/truechicagosportsfans and click on support! EPISODE 105 is brought to you by 606 MEDIA, TRUE CHICAGO SPORTS FANS, ACSI, AND GRIT CLOTHING COMPANY! Don't forget to go to GritClothingCo.com and get your Official TCSF Podcast t-shirt!! Search for keyword True Chicago, use our promo code TRUEFAN15 for 15% off your entire order! Go get your official TCSF shirts now!! --- Send in a voice message: https://anchor.fm/truechicagosportsfans/message Support this podcast: https://anchor.fm/truechicagosportsfans/support
The war in Ukraine has highlighted the role that cyber plays in modern warfare. Some of these tactics are poised to impact the oil and gas industry. Get ready. Duration: 11m 45s Register to attend the June 2nd virtual panel discussion–hosted by Geoffrey Cann–to learn how to proactively protect industrial organizations and critical infrastructure from cyber threats. Hear from leading OT (industrial) Cybersecurity experts– from OTORIO, ACSI and Netscout–on risk management strategies for industrial organizations as they discuss: --risks of convergence: OT & IT --how to talk to the Board --the importance of cyber hygiene --risk management best practices Who should attend: Cybersecurity decision-makers (IT and OT) who want to proactively protect their industrial organizations and critical infrastructure from cyber threats. Register today: https://us02web.zoom.us/webinar/register/9616503154908/WN_GPZT_zuaRc6D0BncLhgaiw
Dr. Collette House is an accomplished educator who is part of the governing board for the Association of Christian Schools International while serving as the Superintendent of Aurora Christian Schools in Illinois. Recently, Illinois has become a front in the culture wars as the state's littlest citizens are put in harm's way through the adoption and implementation of new state teaching and learning academic standards. As district schools and university teaching programs work to rid state standards of the "evils" of racism, homophobia, unearned privilege, and Eurocentrism, it would seem that Biblical worldview is also being displaced as part of the "New Enlightenment". As an ACSI board member, school leader, and public education advisory committee member, Dr. Collette House has a front row seat to the whole debacle.But, her advice to parents may surprise you. Give up the ship? Retreat? Surrender the culture?Not exactly. Today's Kingdom Culture Conversation is a stirring call to action!To reference the Illinois Daily Journal article mentioned in today's episode, please click here.To learn more about the governing board of the Association of Christian Schools International, please click here.To find out more about Aurora Christian Schools, follow this link."Kingdom Culture Conversations" is a podcast created through Frameworks, a Biblical worldview initiative of Northwest Christian School.For more information on Frameworks, please visit: https://frameworks.ncsaz.org/For more information on Northwest Christian School, visit: https://www.ncsaz.org/To reach out to Geoff Brown, please email gbrown@ncsaz.org or you can reach him by cell phone: (623)225-5573.
The Link Between the Top Rated Customer-Focused Companies and the Stock Market Shep Hyken interviews Dr. Claes Fornell, founder of the American Customer Satisfaction Index (ACSI) and the Distinguished Donald C. Cook Emeritus Professor of Business at the University of Michigan. Dr. Fornell is the author of The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference. Top Takeaways: · ACSI, or the American Customer Satisfaction Index, researches and tracks more than 400 of the largest corporations in the U.S. marketplace on their customer satisfaction scores. · There's a correlation between top-performing companies in the ACSI and companies who do well in the stock market. The 35 top-performing companies, according to the ACSI, have had a return of… (Dr. Fornell suggests sitting down as you read this number) 1788% in the last 15 years. · Customer retention provides exponentially increasing returns for your business. However, some companies can have high retention but low satisfaction. Your customers may come back because your products are affordable until another company that offers lower prices comes along. Make sure that your customers come back for the right reasons. · There are obvious issues that companies need to fix to solve customer dissatisfaction: wait time, ease of use, and segmentation. Wait time - If the search, shopping, and buying experience take longer than expected, it creates a problem for the customers. Ease of use - If it's complicated and the customer often needs help, it affects their experience. Segmentation - Don't just segment on age, gender, or location. Segment your customers according to categories that affect the customer's sensitivity to higher quality. Know what customers are looking for in your products and design customer experiences that deliver them. Quote: “Buying loyalty is keeping the price low. Earning loyalty is keeping your customers satisfied.” About: Dr. Claes Fornell is the founder of the American Customer Satisfaction Index (ACSI), a monthly economic indicator of the quality of economic output, and the Distinguished Donald C. Cook Emeritus Professor of Business at the University of Michigan. Dr. Fornell is the author of The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference. Shep Hyken is a customer service and experience expert, New York Times bestselling author, award-winning keynote speaker, and your host of Amazing Business Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Intuitive Customer - Improve Your Customer Experience To Gain Growth
A common mistake organizations make with their experience is failing to understand customer expectations. This mistake will lead to customers feeling unhappy and disappointed—two emotions I guarantee won't contribute to your customer-driven growth. Expectations are a form of Reference Point, which people use to compare and evaluate experiences. The expectations are rational, emotional, and sensory, and are an essential companion for customers as they walk your customer journey, making them essential for your Journey Map. What's worse, we aren't meeting customer expectations, at least not according to the American Customer Satisfaction Index. On a recent podcast, we explored how the ACSI is showing poor outcomes for customer satisfaction over the last ten years, a time span that make it impossible just to blame the virus. In this episode, we talk about customer expectations and why so many companies get them wrong. We will also take a look at why we have expectations and where they originate, as well as the reasons we think this way. Perhaps most importantly, we will talk about how to avoid disappointing customers' expectations when you present them your experience. Key Ideas to Improve your Customer Experience Let me start by asking if you have ever been to the Congo? Most people haven't. However, if I asked you what it might be like, what would you say? Some people might say they picture it to be a jungle country. They might use words like green, humid, or lush. Some might say dangerous or sweaty. However, in most cases, they don't know any of this stuff is true. So, how did these images and adjectives get there? My guess is these descriptions come from books or movies people might have read or seen, or stories they heard over the years in school. This exercise demonstrates how customers' expectations develop. Here are a few other key moments in the discussion: 09:33 Ryan explains the theory behind why we need to draw upon our past experiences or construct ideas about new experiences as we go about our daily lives for comparison's sake. 11:32 Colin builds upon Ryan's example about drawing upon experiences by pointing out that the past experience does not have to be in the same industry vertical to be the comparison. 15:13 Colin gets into the importance of understanding customers' emotional expectations as well as their rational ones to deliver an experience that satisfies and delights them. 22:57 We talk about how customers' expectations can change over time and can be reasonable, so it's important not to blame your problems on unrealistic customer expectations. 26:59 Colin and Ryan both share their practical advice on what to do about understanding customer expectations and how to apply it to the experience you deliver. Please tell us how we are doing! Complete this short survey. Customer Experience Information & Resources LinkedIn recognizes Colin Shaw as one of the 'World's Top 150 Business Influencers.' As a result, he has 289,000 followers of his work. Shaw is Founder and CEO of Beyond Philosophy LLC, which helps organizations unlock growth by discovering customers' hidden, unmet needs that drive value ($). The Financial Times selected Beyond Philosophy LLC as one of the best management consultancies for the last two years. Follow Colin on LinkedIn and Twitter. Click here to learn more about Professor Ryan Hamilton of Emory University. Why Customers Buy: As an official "Influencer" on LinkedIn, Colin writes a regular newsletter on all things Customer Experience. Click here to join the other 22,000 subscribers. How can we help? Click here to learn more about Beyond Philosophy's Suite of Services.
On today's program, a pastor in Georgia pleads guilty to fraud after receiving COVID relief funds. And the Colorado Springs-based Association of Christian Schools International, ACSI, is proving that the word INTERNATIONAL in its name is true by coming to the aid of member schools in Ukraine. We begin today with updates on a couple of court cases involving Christian celebrities. We'll hear about Eric Metaxas in a moment. We get started today with Lysa Terkeurst. A Few Housekeeping Notes: Some of our listeners probably know that a movie about the PTL scandal involving Jim and Tammy Bakker won a couple of Oscars at Sunday nights Academy Awards ceremony. Those wins have renewed interest in the movie, a movie that I found to be pretty mediocre. We've posted a review of the movie that was originally written last year, when the movie came out, that articulates some of the movie's limitations, including problems with its historical accuracy. I encourage you to check it out. I also want to mention that there's a new way to give to MinistryWatch. You can now give via text. I've got to admit that this is not my preferred way of giving, but I'm kind of old school. If this is your preferred way of giving, just text @ministrywatch to 52014. Again, that's @ministrywatch to 52014. I tried it myself, and it was pretty easy. So if I can do it, anyone can. Also: If you have a story you'd like us to cover, or a ministry that you think needs a closer look, please email us. Our email is info@155.138.219.249. That will come directly to my desk, and we'll take it from there. Finally, a reminder that you can help the program by leaving us a rating on your podcast app. The more ratings we get, the easier it is for others to find us. It's a quick, easy, and free way you can support MinistryWatch. The producers for today's program are Rich Roszel and Ben Warwick We get database and other technical support from Cathy Goddard, Stephen DuBarry, Emily Kern, Rod Pitzer, and Casey Sudduth. Writers who contributed to today's program include Cheryl Mann Bacon, Kim Roberts, Anne Stych, and Steve Rabey. Special thanks for The Christian Chronicle and NonProfit Times for contributing material for this week's podcast. Until next time, may God bless you.
On today's program, a pastor in Georgia pleads guilty to fraud after receiving COVID relief funds. And the Colorado Springs-based Association of Christian Schools International, ACSI, is proving that the word INTERNATIONAL in its name is true by coming to the aid of member schools in Ukraine. We begin today with updates on a couple of court cases involving Christian celebrities. We'll hear about Eric Metaxas in a moment. We get started today with Lysa Terkeurst. A Few Housekeeping Notes: Some of our listeners probably know that a movie about the PTL scandal involving Jim and Tammy Bakker won a couple of Oscars at Sunday nights Academy Awards ceremony. Those wins have renewed interest in the movie, a movie that I found to be pretty mediocre. We've posted a review of the movie that was originally written last year, when the movie came out, that articulates some of the movie's limitations, including problems with its historical accuracy. I encourage you to check it out. I also want to mention that there's a new way to give to MinistryWatch. You can now give via text. I've got to admit that this is not my preferred way of giving, but I'm kind of old school. If this is your preferred way of giving, just text @ministrywatch to 52014. Again, that's @ministrywatch to 52014. I tried it myself, and it was pretty easy. So if I can do it, anyone can. Also: If you have a story you'd like us to cover, or a ministry that you think needs a closer look, please email us. Our email is info@ministrywatch.com. That will come directly to my desk, and we'll take it from there. Finally, a reminder that you can help the program by leaving us a rating on your podcast app. The more ratings we get, the easier it is for others to find us. It's a quick, easy, and free way you can support MinistryWatch. The producers for today's program are Rich Roszel and Ben Warwick We get database and other technical support from Cathy Goddard, Stephen DuBarry, Emily Kern, Rod Pitzer, and Casey Sudduth. Writers who contributed to today's program include Cheryl Mann Bacon, Kim Roberts, Anne Stych, and Steve Rabey. Special thanks for The Christian Chronicle and NonProfit Times for contributing material for this week's podcast. Until next time, may God bless you.
© 2020-2025 Ivy Podcast Discovery LLC
