Podcasts about unbundled

Witnessing a client's tragedy can irreversibly change a professional's career path, a reality Lianne Houssami from Upshift Legal Solutions knows all too well. Her experience with a client's suicide led her away from family law, only to return with a mission to revolutionize the field. Our heartfelt discussion with Lianne peels back the layers of her journey, emphasizing the power of direct, honest communication between lawyers and clients. She stresses that glossing over the harsh truths does a disservice to those seeking guidance through the labyrinth of family law, and how her approach is shaping client outcomes.The legal world can often seem like an exclusive club where only those with deep pockets gain entry. Leanne challenges this notion, introducing us to the concept of unbundled legal services, which is redefining affordability and access in the legal system. This approach to legal counsel provides clients with the autonomy to manage their case with selective professional support, a model that's gaining traction despite some lingering professional skepticism. We also confront the emotional and psychological toll of contentious litigation, questioning the effectiveness of the adversarial court system for family matters and exploring more compassionate alternatives that consider the well-being of families beyond the courtroom.Finally, we step into the realm of enforcing family law judgments, with Lianne illuminating Alberta's robust Maintenance Enforcement and Recalculation Programs. These initiatives alleviate the strain between parties by streamlining support payments and adapting to income fluctuations. Lianne's insights underscore the significance of such programs and the broader impact advocacy can have on legal reform. As our conversation concludes, it's evident that Lianne's work with Upshift Legal Solutions is not only about legal representation but also about equipping the community with the knowledge to navigate the complexities of family law. Join us for an episode that transcends legal jargon, offering a beacon of hope and change for families entangled in legal disputes.

The inaugural board of directors of the National Transmission Company of South Africa (NTCSA), which was announced by the Eskom board on Tuesday, will be chaired by Priscillah Mabelane, who is also the executive VP of Sasol's energy business. The long-awaited appointment represents a significant milestone in the legal separation of Eskom into three separate entities of generation, distribution and transmission, as outlined in the Department of Public Enterprises' 2019 'Roadmap for Eskom in a reformed electricity supply industry'. NTCSA's separation has been prioritised given the importance of having an independent transmission entity for levelling the playing field in an electricity supply industry that is transitioning to include multiple generators rather than relying primarily on Eskom as a vertically integrated monopoly. The NTCSA is already registered as a business and last year received approval for the three requisite licences from the National Energy Regulator of South Africa. "The appointment of the NTCSA board takes Eskom a step closer to unlocking the potential that comes with the planned transformation of the electricity industry," Eskom chairperson Mteto Nyati said in a statement, while thanking the incoming NTCSA board members for raising "their hands to guide Eskom into a future where South Africans have reliable, affordable and environmentally friendly" electricity supply. At Sasol, Mabelane is playing a central role in the JSE-listed group's own 'Just Energy Transition' away from its current reliance on coal to produce transportation fuels and various chemicals, with Sasol having outlined a vision for unlock South Africa's potential to be a global green hydrogen and derivatives producer. She is a qualified Chartered Accountant, and the Eskom statement adds that she has experience in leadership, corporate finance, strategy, energy and risk. "She is responsible for upstream and downstream gas activities as well as distribution, marketing and sales of liquid fuels in Southern Africa. She is leading strategy formulation for the Energy Business which will support and steer a stakeholder-centric approach in spurring sustainable growth," the statement reads. The 11 members of the board were identified as including: Dr Brian Armstrong, who has been appointed as the lead independent director, and who has 30 years of top-level management experience in the telecommunications, information technology, research and development and systems engineering sectors, both in South Africa and abroad, including as COO and chief commercial officer of Telkom; Lungile Mashele, an energy economist and banker with more than 12 years of energy industry experience in Africa, including in her current position as an energy and infrastructure specialist at the Public Investment Corporation; Carmen Le Grange, a qualified Chartered Accountant with 22 years of experience, including being a former Denel CFO; Anu Sing, who has more than 25 years of experience at board and executive level, including five years with the MTN Group; Nkosinathi Solomon, who holds an MBA degree and a BSc in Chemical Engineering, and is described as having a good understanding of the energy landscape, as well as experience in leading transforming organisations; Professor Mark Swilling, who ended a stint as Development Bank of Southern Africa chair in September 2023, and who is the co-director of the Centre for Sustainability Transitions at Stellenbosch University; Auke Lontm who, with 25 years of industry experience, is described as being highly recognised internationally in the transmission system operator environment, having been CEO of Norway's Statnett; Professor Francis Petersen, who is the Rector and Vice Chancellor of the University of the Free State in South Africa and previous executive head of strategy at Anglo American Platinum; Sedzani Mudau, who has 19 years of business experience and is the executive director of Favest Advisory, board chairperson at Sente...

The inaugural board of directors of the National Transmission Company of South Africa (NTCSA), which was announced by the Eskom board on Tuesday, will be chaired by Priscillah Mabelane, who is also the executive VP of Sasol's energy business. The long-awaited appointment represents a significant milestone in the legal separation of Eskom into three separate entities of generation, distribution and transmission, as outlined in the Department of Public Enterprises' 2019 'Roadmap for Eskom in a reformed electricity supply industry'. NTCSA's separation has been prioritised given the importance of having an independent transmission entity for levelling the playing field in an electricity supply industry that is transitioning to include multiple generators rather than relying primarily on Eskom as a vertically integrated monopoly. The NTCSA is already registered as a business and last year received approval for the three requisite licences from the National Energy Regulator of South Africa. "The appointment of the NTCSA board takes Eskom a step closer to unlocking the potential that comes with the planned transformation of the electricity industry," Eskom chairperson Mteto Nyati said in a statement, while thanking the incoming NTCSA board members for raising "their hands to guide Eskom into a future where South Africans have reliable, affordable and environmentally friendly" electricity supply. At Sasol, Mabelane is playing a central role in the JSE-listed group's own 'Just Energy Transition' away from its current reliance on coal to produce transportation fuels and various chemicals, with Sasol having outlined a vision for unlock South Africa's potential to be a global green hydrogen and derivatives producer. She is a qualified Chartered Accountant, and the Eskom statement adds that she has experience in leadership, corporate finance, strategy, energy and risk. "She is responsible for upstream and downstream gas activities as well as distribution, marketing and sales of liquid fuels in Southern Africa. She is leading strategy formulation for the Energy Business which will support and steer a stakeholder-centric approach in spurring sustainable growth," the statement reads. The 11 members of the board were identified as including: Dr Brian Armstrong, who has been appointed as the lead independent director, and who has 30 years of top-level management experience in the telecommunications, information technology, research and development and systems engineering sectors, both in South Africa and abroad, including as COO and chief commercial officer of Telkom; Lungile Mashele, an energy economist and banker with more than 12 years of energy industry experience in Africa, including in her current position as an energy and infrastructure specialist at the Public Investment Corporation; Carmen Le Grange, a qualified Chartered Accountant with 22 years of experience, including being a former Denel CFO; Anu Sing, who has more than 25 years of experience at board and executive level, including five years with the MTN Group; Nkosinathi Solomon, who holds an MBA degree and a BSc in Chemical Engineering, and is described as having a good understanding of the energy landscape, as well as experience in leading transforming organisations; Professor Mark Swilling, who ended a stint as Development Bank of Southern Africa chair in September 2023, and who is the co-director of the Centre for Sustainability Transitions at Stellenbosch University; Auke Lontm who, with 25 years of industry experience, is described as being highly recognised internationally in the transmission system operator environment, having been CEO of Norway's Statnett; Professor Francis Petersen, who is the Rector and Vice Chancellor of the University of the Free State in South Africa and previous executive head of strategy at Anglo American Platinum; Sedzani Mudau, who has 19 years of business experience and is the executive director of Favest Advisory, board chairperson at Sente...

Who looks after the network during the festive season? And what happens when you come back from holiday? Jaco Voigt, host of Unbundled, shares some tips and advice so you can have a stress-free summer.

What's up folks, today we're extremely privileged to be joined by David Chan, Managing Director at Deloitte Digital.Summary: Keep a keen eye on the modular evolution of CDPs. Know that reverse ETL tools are tactical additions, not replacements. Expect to reevaluate the roles of older platforms in your martech stack as CDPs get smarter. And if your organization's data strategy resembles more of a herding cats scenario than a well-oiled machine, maybe it's time to look into that dual-zone approach. It's a way to make sure everyone from your IT folks to your marketing creatives are playing from the same strategic playbook.About David David started his journey with PepsiCo as a Data Strategy Analyst and progressed to a Senior Associate role at Accenture Interactive He then joined Deloitte Digital as a Senior Consultant where he worked his way up to Managing Director, leading their CDP practice and focusing on Marketing Transformation and Operations He possesses extensive knowledge in crafting real-time personalization strategies, blending Identity Resolution, Customer Data Platforms (CDP), AI/Machine Learning, Dynamic Content, and their interplay within the broader martech ecosystem At Deloitte, David also works with product engineering teams to develop assets using tech platforms like AWS, Snowflake, Adobe, Salesforce and many others. From Web Analytics to CDPs: David's Evolution in MartechWhen asked about his journey into the world of Customer Data Platforms (CDPs) and martech, David candidly revealed that CDPs were nowhere on his radar back in 2010. Those were the days when conversations in the marketing tech space revolved around web analytics, content management, and commerce systems. No one was losing sleep over data management; instead, the questions on everyone's lips were about the promise of mobile apps. Is mobile going to be a big deal? Will people actually shop on a tiny screen? David noted that his professional background was solidly rooted in digital marketing, with a focus on areas like web analytics and content management. He didn't venture into the data-centric world of CDPs until about five years ago. The pivot happened when Deloitte, where David was employed, made a strategic acquisition. For the first time, they brought a company into the fold that specialized in data and analytics, a capability entirely new to Deloitte's existing services. It was this event that nudged David to start integrating this newfound expertise into Deloitte's broader service portfolio. He shared that this acquisition was a sort of aha moment for him, leading him to delve deeper into the CDP arena. Before this, the martech issues that were top of mind for him and the industry were focused elsewhere. Now, with this new role, David began to consider how to marry data and analytics capabilities with existing digital marketing services. His career took a turn, opening up new avenues and challenges.At this point, David's journey becomes a testament to how quickly martech can pivot and evolve, but also a case study on the necessity of adaptability in one's career. David's path shows that sometimes, the most significant career shifts happen when you're willing to integrate new, emerging components into your existing skill set. Key Takeaway: David's shift from web analytics to CDPs didn't happen overnight but was catalyzed by a crucial acquisition at Deloitte. His career trajectory illustrates that being open to new opportunities, especially those that are tangential to your existing expertise, can make all the difference.The Future Isn't Unbundled, It's Composable: David's Take on CDPs When asked about his unique take on the future of CDPs, particularly as articulated in his article responding to claims that "CDPs are dead," David drew parallels to his earlier experiences in the world of commerce. According to him, before one could even talk about a composable CDP, it's crucial to understand headless commerce. Back around 2013-2015, headless commerce decoupled web content management from the more intricate logic of commerce tools. In simpler terms, the pretty face of the website was one tool; the behind-the-scenes grunt work of product listings and checkouts was another. David noted that this breaking apart into components wasn't just a neat trick—it was an evolution seen in various technologies, especially commerce. Fast-forward to CDPs today, and there's a glaring issue. While commerce tools have achieved a kind of "modular maturity," CDPs lag behind. The tools exist, but how they should integrate is still a murky question. There's no established standard or framework yet that guides how these diverse tools and features should come together in a seamless, unified way. He went on to clarify that this lack of standardization in the CDP landscape is what makes an unbundled approach impractical, for now. In contrast, the commerce space went through a period of consolidation and standardization that made headless systems not just possible but effective. The CDP space is in its infancy when it comes to this level of system integration. It's like trying to assemble a puzzle when half the pieces aren't just missing; they haven't even been made yet. David's outlook? We're not there yet, and no, his stance hasn't changed. There's a future where CDPs are as composable as lego sets, but the industry needs more time to harden its thoughts, develop standards, and agree on frameworks.Key Takeaway: The future of CDPs isn't about scrapping the concept, but refining it. The industry needs time to mature and adopt standards for how disparate CDP components should integrate seamlessly, much like what has happened in the commerce space. Until then, declaring CDPs dead is a bit premature.Why Composability Wins: The Power of Choice in CDPsWhen asked about the top benefit of choosing a composable route for CDPs, David cut to the chase: it's all about choice. Imagine subscribing to a cable package with hundreds of channels when you only watch a handful. You get stuck with a bunch of extras you don't really need. David likens this to package CDPs, which come pre-bundled with an array of features that may not align with individual business needs. Sure, the package deal may look appealing on the surface, but dig deeper and you find yourself with components that are more noise than signal. The compelling thing about composability is it allows companies to choose only what they actually need. This isn't just about being picky; it's about optimizing performance and cutting down on excess baggage. Yet, David also added a word of caution: composability isn't some magic elixir. As the industry is still in the early stages of this journey, composability can offer either the "best of both worlds" or the "worst of both worlds." In other words, you can cherry-pick the best elements, but if you're not cautious, you might end up with a mishmash of incompatible parts. Companies should keep in mind that the CDP landscape is still maturing. For now, the fully composable CDP is like a chef's tasting menu that's still in development. Sure, some dishes are ready to serve, but others need more time to cook to perfection. So where does this leave us? David's take is clear: the path to fully composable CDPs is an ongoing journey, one that requires both caution and a bit of adventurous spirit. And, crucially, more time.Key Takeaway: Composability in CDPs offers the critical advantage of choice. Yet, with the industry still in its infancy, that choice comes with a responsibility to be cautious. Your tech stack can be a well-curated collection of best-in-class tools or a disorganized jumble. The next few years will be key in shaping how this unfolds.Who's the Ideal Fit for Composable CDPs? The Tale of Two ExtremesWhen David was asked about the ideal type of company for implementing a composable Customer Data Platform (CDP), his answer highlighted two extreme cases: large enterprises and small digital-native startups. David emphasized that the real crux of any CDP project lies in how a company constructs identity. In the U.S., for example, identity often hinges on where you live. In China, a WhatsApp ID can serve as a robust identifier for all kinds of transactions.Large enterprises have often sunk years and millions into getting their data in order. They've typically built up a wealth of data in different domains, from customer and product to financial and supply chain. They've got data for days, but the problem? Making it easily accessible for the business user without relying on a constant back-and-forth with IT. In this case, the last 5%—making data accessible and actionable—is where they're most likely to stumble.Contrast that with small, digital-native startups. These companies usually don't have the historical tech debt that can bog down larger organizations. They have fewer requirements and a more straightforward path to achieving a composable CDP. They don't have to unify data across multiple physical and digital channels, making their overall project complexity much lower.David also offered insights into which industries might find composable CDPs most beneficial. Companies that are less omni-channel—think streaming services like Netflix or Hulu—have it easier. These platforms require user login and payment details upfront, practically solving the identity question from the get-go. They don't need to unify data across various channels, simplifying the process.Key Takeaway: Large enterprises and small startups occupy opposite ends of the spectrum but both can effectively leverage composable CDPs. The secret sauce lies in mastering the intricacies of identity data, whether you're a big fish in a big pond or a small fish in a fast stream. Know your advantages and tackle that 'last mile' with eyes wide open.The Realities of Unbundling CDPs Across Company SizesWhen asked about the new wave of unbundling Customer Data Platforms (CDPs) and the role of resources in both small and large companies, David brings up an interesting analogy. Think of your martech stack as a collection of rocks and pebbles. The bigger the company, the more rocks and pebbles you'll have to manage. In this world, rocks symbolize the larger, more complex tasks and pebbles are the smaller, nimbler operations.The scale isn't just about data; it's also about the entire ecosystem. Larger companies have to wade through the labyrinth of vendor management, procurement, and InfoSec reviews for each tool they add to their stack. Smaller shops, while nimble, are often resource-starved. They may find it challenging to handle even five to eight additional tools, which could be the entry-level requirement for a low-end, unbundled CDP.What's worth noting is the rise of specialized data teams in both small and large organizations. Unlike a decade ago, engineers focusing on product development are now complemented by a whole squad of data-focused folks. This shift isn't just a passing fad; it's a fundamental change. Organizations that embrace this development are more likely to effectively manage their CDPs and, by extension, their customer data.So, the question isn't whether CDPs are dead or not. It's about understanding the resources, both human and technological, that you need to manage them effectively. The complexity of managing these platforms should be considered from a total cost of ownership (TCO) standpoint. After all, implementing a CDP isn't a one-off project; it's an ongoing, living, breathing initiative.Key Takeaway: Whether you're a startup or a large enterprise, unbundling a CDP requires you to weigh resources against complexity. Before jumping into any CDP project, consider the TCO, not just the upfront costs. It's an ongoing commitment, not a one-time task.The Real Scope of Reverse ETL Tools in the CDP EcosystemWhen asked about the heated debate between Census and Hightouch over whether reverse ETL tools could replace traditional Customer Data Platforms (CDPs), David had a unique perspective. While Census believes in complementing existing CDPs and focuses on seamless integration, Hightouch claims it can completely replace legacy CDPs. David's articles generally align more with Census' viewpoint and he's actually moderated a panel discussion sponsored by Census and had the opportunity to connect with Boris, Census' founder. In David's view, Boris was not aiming to overthrow CDPs but focused on building solid technology that empowers data teams.David expressed skepticism about Tejas's bold claims that Hightouch could fully replace legacy CDPs. For David, such statements are a bit of a red herring. "What exactly does Tejas think a CDP is?" David questioned. Reverse ETL tools, he argued, represent just one component of a CDP. The notion that they could replace CDPs in totality is misleading, especially when these tools aren't responsible for a host of crucial functionalities like customer data infrastructure, data ingestion in real-time or batch and data transformations.David makes it clear that reverse ETL tools can integrate well with an existing data infrastructure, but they shouldn't claim to replace an entire CDP. He points out that even if Tejas would accept this line of reasoning, Hightouch's primary function is to plug into enterprise data warehouses. Their purpose is to simplify data queries for front-end users and facilitate connections to downstream martech, ad tech, and CRM systems, but that's far from a complete CDP solution.Key Takeaway: David debunks the notion that reverse ETL tools can fully replace CDPs. These tools might be powerful in what they do, but they're not an all-in-one solution for customer data management. Calling them a CDP replacement is not just an oversimplification; it's misleading.The Complexity and Potential of Reverse ETL in CDP EcosystemsIn our interview with Tejas, we asked him about how Hightouch compares to traditional CDPs, focusing on its functionalities and whether it could eventually take on the role of a full-fledged CDP. Tejas agreed that Hightouch doesn't currently offer all these features but didn't rule out adding them in the future. He mentioned that they've already started incorporating features like ID resolution and have a partnership for first-party data tracking with Snowplow and hinted at data ingestion features coming soon (which has since been released). While Hightouch is primarily a reverse ETL tool, Tejas argued that some enterprises have ditched their packaged CDPs in favor of Hightouch.David acknowledged that for enterprises that have already sorted their data collection and ETL needs, a reverse ETL tool like Hightouch could easily take on the role of a CDP in their minds. However, he stressed that Hightouch explicitly outlines on their website where they fit into the CDP landscape, making it clear they're not trying to play in every space.Diving deeper into the evolving CDP market, David reflected on how different tools are considering expansions into adjacent areas. For example, tag management systems have begun to offer data storage solutions, while others are contemplating adding web SDKs. According to David, this trend is likely to continue as companies strive to increase the value proposition of their solutions. Product teams are left with the strategic question of where to invest their time and resources for maximum impact.What caught David's attention was the concept of journey orchestration, an area still not fully grasped or well-executed in the industry. David argued that reverse ETL vendors, already proficient in data segmentation, could logically advance into the journey orchestration space, thereby increasing their value and utility.Key Takeaway: David believes the role of reverse ETL tools like Hightouch in the CDP ecosystem isn't set in stone. While they can serve as a CDP for some businesses, their real strength lies in the opportunity to expand into adjacent, high-impact functionalities, like journey orchestration. This ability to adapt and grow may well shape the future of CDPs and reverse ETL tools alike.The Changing Role of Segmentation and Journey Orchestration in the Martech StackWhen David was asked about the current transition in martech—where reverse ETL tools are challenging traditional customer engagement platforms on tasks like segmentation and journey orchestration—he framed it as a shift between "dumb hubs and smart spokes" versus "smart hubs and dumb spokes." According to David, there's a move toward centralizing the intelligence in the stack. In this scenario, the "hub," often a Customer Data Platform (CDP), would handle the heavy lifting of segmentation and data management. As a result, the other tools (the "spokes") would just execute the tasks they're fed, possibly becoming simpler and more specialized in their functions.David explained that legacy marketing platforms like Marketo and Braze have limitations when it comes to segmentation and data processing. Often, they run into performance issues due to the sheer volume of data, forcing users to simplify their segmentation logic or even causing timeouts. These older platforms were conceived before the rise of the modern CDP, which can handle complex segmentation and data management tasks more efficiently.The shift towards smart hubs is leading marketing cloud companies to invest in CDPs as a central nervous system for their various tools. David implies that as CDPs become increasingly capable, the need for complex segmentation logic in secondary tools may diminish. This will alter not just the technology but the entire structure and strategy of martech stacks across industries.However, this raises questions about the future role of traditional customer engagement platforms. If a lot of the complexity they were designed to handle is now managed earlier in the tech stack, what function will they serve moving forward? David suggests that we could see an industry-wide reevaluation of these platforms' roles and functionalities.Key Takeaway: As CDPs potentially evolve to become the "smart hubs" of the martech stack, handling additional features on top of complex segmentation and data management tasks, the importance of other tools like Customer Engagement Platforms may start to diminish. This has implications for the entire industry and could redefine what we expect from our marketing technology.Dual Zone Versus Hybrid in CDP: A Nuanced Take on Customer Data StrategyWhen asked about his unique "dual zone" concept for CDPs and how it contrasts with the more traditional hybrid approach, David agreed that companies like Acquia and ActionIQ are onto something by offering a range of configurations for their CDP products. The marketplace has shifted towards customization—nobody wants to buy a one-size-fits-all solution. While some companies call this a "hybrid" approach, David's take on dual-zone addresses a deeper, more nuanced issue: the rift between data producers (IT and data teams) and data consumers (marketing, sales, and service ops teams). The fundamental problem, he pointed out, isn't just about storage or composition. It's about breaking down the barriers between data producers and data consumers. Marketing, sales, and service teams often work in silos, unaware of the kind of data being generated or how to harness it. This lack of synergy creates a disconnect that the dual zone strategy aims to address.On the technical front, David stresses that a dual zone approach gives both sides—cloud-native data stores and SaaS platforms—specific roles to play.  Zone One focuses on ID resolution, data management, and heavy computational tasks.  Zone Two, on the other hand, takes care of customer engagement elements like journey orchestration and campaign activation.  Unlike a mere "hybrid" system, which might evolve into a "Frankenstack" of mismatched parts, dual zone is intentional. Every tool, every piece of tech, has its designated space and function.What really sets David's dual zone model apart is its purposefulness. It's not an amalgamation of technologies thrown together over time. It's a well-defined, clear-cut strategy that aims to balance workload efficiently between different zones. The end game? To ensure that the right data is available to the right teams at the right time, boosting operational efficiency and customer engagement in one fell swoop.Unlike the 'hybrid' systems that try to do a bit of everything, dual-zone forces you to be deliberate about what you're doing and why. For instance, identity resolution doesn't occur in just one zone. Zone one might provide a baseline identity, while zone two enhances it with device IDs, cookies, or IP addresses. This distinction, while subtle, is crucial. It prevents a mishmash of functionalities and ensures that you're not overbuying or overextending in either zone.Key Takeaway: David's dual-zone model is not just a conceptual pivot; it's a tactical framework designed to align your data strategy with business goals. By dissecting the data journey into two specialized zones, companies can achieve a rare balance—efficiency and effectiveness, without unnecessary complexities.Championing Asian American Awareness in Corporate AmericaWhen asked about his role as an executive sponsor and co-founder of the SES and East Asian Leadership Network, David candidly shared his upbringing and motivations. Born in Brooklyn to immigrant parents, David faced his share of challenges, including racism, while navigating the complexities of life in a metropolitan city. Despite achieving career success, he's also experienced a changing perception of safety amidst rising hate crimes against Asian Americans—a stark contrast to his previous comfort and confidence in his own city.David's work at Deloitte brought to light a glaring issue. Though the firm focuses on underrepresented minorities, Asians had often been left out of that categorization. David's push for the creation of the SES and East Asian Leadership Network stems from the understanding that Asians, while possibly not underrepresented in certain corporate environments, face unique challenges tied to cultural values and norms. The clash between Western and Eastern cultures, he noted, can sometimes hinder career advancement for Asians, putting them at a disadvantage.The primary objective of David's group is not merely representation, but genuine empowerment. He emphasized the importance of mentoring younger professionals in the firm to help them succeed authentically, without losing their true selves in the process. David clarified that success doesn't just mean climbing the corporate ladder within the company; he celebrates even if they find their path elsewhere.Key Takeaway: David's advocacy for Asian American awareness is far from a corporate checkbox; it's a mission rooted in personal experience and an intimate understanding of the unique struggles faced by Asians in America. His approach redefines the term 'underrepresented' to capture not just numbers, but the nuances of cultural collisions and barriers to true equality.The Realities of Balancing Success and HappinessWhen asked about how he balances his busy life—juggling roles as a managing director, executive sponsor, co-founder, and husband—David offered a candid perspective. He doesn't claim to have found a magical formula for balance. Instead, he talks about making trade-offs. It's a conscious decision to allocate time and energy, whether it's toward family, work, or friendships. The trick, according to David, is to make these choices without harboring regret.A critical element that keeps David motivated is his love for his job, a passion rooted in his early career aspirations and influenced by his parents, who were small business owners. David saw consulting as a learning opportunity, a means to understand the intricacies of running a business before launching his own. Over time, he found that Deloitte offered the kind of autonomy that scratched his entrepreneurial itch. He relished the freedom to build his own teams while aligning with broader corporate mandates.This enthusiasm for his work isn't just an isolated experience. David revels in the discussions and dialogues that occur in his professional life, especially the learning aspect. His thirst for knowledge isn't merely for personal growth; it feeds into his approach with clients. David frequently tells his clients, "My pain is your gain," underscoring that his own experiences, both successful and otherwise, serve as valuable lessons for others.Key Takeaway: David's approach to the often-asked question of work-life balance shatters the illusion of perfection. Instead, he emphasizes the reality of trade-offs and the importance of living without regret. His zest for learning and the job at hand serves as a pillar that helps him navigate through these trade-offs, enriching not just himself but those around him.Episode recapIn a rapidly evolving martech landscape, CDPs are shifting from the fringes to become the central nervous system of data strategy. But let's get one thing straight: CDPs are at a teenage stage. They're moody, hard to predict, and just like headless commerce a few years ago, they haven't reached their full potential. It's a space where caution and choice co-exist. You can choose your own adventure, selecting modules like you're shopping a la carte, but make no mistake—without standards, that liberty could get messy.As CDPs step up, reverse ETL tools like Hightouch that claimed to be a "next best thing" need to be put in perspective. They're good, but not the CDP-killer some might think. They fill gaps but aren't equipped to manage the panorama of tasks a full-fledged CDP can. While they integrate neatly into an existing architecture, they're not an architecture unto themselves.Now, while CDPs are getting sharper and more intelligent, it doesn't mean every tool in your stack should or will. Platforms like Marketo are being forced to simplify; they're turning into role players rather than MVPs. The CDP is emerging as the LeBron James on your martech team, orchestrating plays and setting up others to score.Here's where David's concept of a "dual-zone" CDP strategy adds another layer of finesse. It's not just about intelligent data collection and customer engagement. It's a targeted approach to breaking down the silos that often keep data producers and consumers in an organization from truly collaborating. This isn't your average 'hybrid' model that clumsily tries to be everything. It's a fine-tuned system that ensures the right hand knows what the left hand is doing, enhancing operational efficiency and customer engagement in one coherent, strategic sweep.Keep a keen eye on the modular evolution of CDPs. Know that reverse ETL tools are tactical additions, not replacements. Expect to reevaluate the roles of older platforms in your martech stack as CDPs get smarter. And if your organization's data strategy resembles more of a herding cats scenario than a well-oiled machine, maybe it's time to look into that dual-zone approach. It's a way to make sure everyone from your IT geeks to your marketing creatives are playing from the same strategic playbook.✌️--Intro music by Wowa via UnminusCover art created with Midjourney

12.09.23 Pt 2 - Gareth is taken aback by Elon Musk's child's name, Techno Mechanicus, affectionately known as Tau. The team is delighted to hear about a new beach resort coming to South Africa. And Jaco Voigt from Unbundled joins the team to discuss scams. www.cliffcentral.com

On this show this week we're talking about Microsoft unbundling Microsoft Teams in response to Slack: Good or bad and how will it affect you? New features coming to Teams that are long awaited, plus Justin Kohler from SpecterOps joins us on the show to talk about his TEC conference session & give us a plethora of AD-related cybersecurity advice. Hey Practical 365 Podcast Listeners, we need your feedback! Tell us what you would like to hear about in our upcoming episodes by filling out this 1-minute survey.  Want to stay up to date on all things Practical 365? Follow us on Twitter, Facebook, and Linkedin to stay up to date on all things Microsoft!

Episode 65: Criminal Representation on a Payment Plan: How Automated Recurring Payments Are Transforming the Way Criminal Lawyers Get Paid and Practice LawIn this episode, we interview Joshua London, a criminal law Unbundled Attorney from Minneapolis, MN who shares how offering automated recurring payment plans have impacted the way he practices criminal law. He discusses how automating his payment plans has enabled him to lower his initial deposits to as little as 20-25%, which has dramatically increased his lead to retained client conversion rate. As a result, he has been able to provide affordable criminal representation to many more clients, and is already generating an additional $30-40k a month in revenue from his Unbundled leads alone.Click here to watch the video version of this podcast interview on our YouTube ChannelIn this episode, you'll learn:Why optimizing your criminal firm to be immediately responsive to new leads and requests will substantially increase your client conversion rateWhat automated recurring billing payment plans are, and why they can enable you to accept less than 50% down in a criminal caseHow to structure your recurring payment plans so they have a high rate of processing successfullyHow to determine the ideal initial deposit in each case, and the best payment schedule and payment amount for each payment planThe being transparent cultivating an empathetic approach to your consultations will help you convert more clients and create more customer loyaltyAnd much more …Resources Mentioned:Calendly (12:37)DirectConnect (16:20)LawPay (36:23)If you enjoy this podcast, please head over to iTunes, subscribe to the show, and leave us a review. We love hearing from our listeners and look forward to reading your feedback!For more information about Unbundled Attorney and how our exclusive, unbundled leads can help grow your practice, visit: https://www.unbundledattorney.com 

June 30, 2023 Mark, Ray, and Scott welcome back John Lin to answer more questions that have come into the Thriving Urology Practice Facebook Group. My billers are now getting a sh*t ton of denials of 99214 billed with modifier 25. Our documentation is correct. We have sent in OV notes and appealed and the insurance companies still deny. Most of the denials are coming from Anthem but some from Cigna.We are taking it to the next level of appeals and involving the "patient advocate" for the insurer, but I'm not sure what else to do.This is maddening and I'm sure they're just hoping we give up, but I KNOW (because of John C Lin) that they need to pay me for these appropriately coded E&Ms!!Anyone else seeing this? What else can be done?5233252235 51It was denied for unbundling.NCCI Edits show that this can be billed with a modifier.My CPT shows that we can bill 52332 with another procedure with Modifier 5152332 was done due to tumors overlying area of left ureteral orifice.Has anyone else had trouble billing these two codes together.Payer: Centene Ambetter, a Marketplace plan that pays better than Medicare.Urology Documentation, Coding, and Billing CertificationFor Urologists and APPs (Click Here for Pricing, More Information, and Registration)Documentation, Coding, and Billing Fellowship - Urology (DCB-FS) For Coders, Billers, and Admins (Click Here for Pricing, More Information, and Registration)Documentation, Coding, and Billing Specialist Certification (DCB-SC)Documentation, Coding, and Billing Master Certification (DCB-MC)Urology Advanced Coding and Reimbursement SeminarClick Here to Register Now  Las Vegas, December 1 & 2, 20238 am - 4:30 pm Friday, 8 am - 3:30 pm SaturdayNew Orleans, January 26 & 27, 20248 am - 4:30 pm Friday, 8 am - 3:30 pm SaturdayReserve your spot and save!As a Urology Coding and Reimbursement Podcast listener, you get access to a discount (limited-time offer).Use code: 24UACRS733Get signed up today and get peace of mind knowing you will be prepared for all the upcoming changes.Dr. Lin is the administrator of The Thriving Urology Practice Facebook group.The Thriving Urology Practice Facebook Group link to join:https://www.facebook.com/groups/ThrivingPractice/ Join the discussion:Urology Coding and Reimbursement Group - Join for free and ask your questions, and share your wisdom.Click Here to Start Your Free Trial of AUACodingToday.com 

Blinds and shutters aren't just a brilliant window covering solution - they offer a multitude of advantages that go beyond aesthetics. Jaco Voigt sits down with Petrus van der Westhuizen from Focus Blinds & Shutters. For over a decade, Focus Blinds & Shutters has been at the forefront of manufacturing excellence. With factories in Johannesburg and Durban - coupled with agents across the country - their reach extends nationwide... catering to both residential and commercial properties. Tune in to this enlightening episode to gain insights into the craftsmanship, innovation, and dedication behind Focus Blinds & Shutters. Catalytic

Old Ninja is out this week. This week we talk about the Summer Gamefest game drops, Capcom lays a turd, Diablo 4, Extraordinary, Trump indictment, Juneteenth, Final Fantasy XVI demo, Transformers Rise of the Beasts, and more! Come follow us: http://www.beenhadproductions.com/bthanbti SoundCloud: https://soundcloud.com/bthanbtiI Facebook: https://www.facebook.com/BthanBTI/ Twitch: https://www.twitch.tv/bthanbti Twitter: @BthanBTI iTunes: https://itun.es/i6SJ6Pw YouTube: https://www.youtube.com/c/BlackerThanBlackTimesInfinity Rescue + Residence https://www.rescueresidence.org/ Donate: https://www.paypal.com/donate/?hosted_button_id=34F4G4ZXQL8FA

Jaco Voigt, CEO of Catalytic and host of Unbundled on CliffCentral.com, drops in to The Gareth Cliff Show to talk about longevity when storing your business' data. Catalytic is launching a brand new product called Wasabi, which stores long-term data for clients in need of a cloud solution for their servers. Jaco also advises us on cyber security in data storage, and how important it can be to work with a trusted hosting partner.

Step into the world of repairs and reverse logistics, as Jaco Voigt sits down with Mark Robbins, the Managing Director from Robtronics - a leading expert in electronic device repairs and after-sales service. Staying at the forefront of technology and consumer demands, Robtronics continually reinvents itself. As pioneers in mobile device repairs and replacements, they are dedicated to upskilling the country's youth. Their commitment shines through the recent intake of enthusiastic candidates who have embarked on an intensive 12-month Learnership Programme, empowering them to become fully qualified Mobile Phone Repair Technicians. Join us as we uncover the secrets behind Robtronics' success, and their unwavering passion for excellence in mobile device repair. Catalytic

In today's digital age, a strong online presence is crucial for a business to thrive. With abundant data at our fingertips, businesses have the opportunity to create highly targeted, effective marketing campaigns that can drive conversions and revenue. Join Jaco Voigt as he engages in a captivating conversation with Aubrey Turner from Quantumflux about embracing change, leveraging the potential of the digital world, and how to harness the impact of AI and the power of the human touch to bring you strong content and marketing solutions. Catalytic

On this week's episode of the podcast I cover go over the Microsoft Q3 earnings report, including some interesting numbers for Linkedin. I also cover details on a Chrome vulnerability that is being actively exploited and much more! Reference Links: https://www.rorymon.com/blog/teams-to-be-unbundled-from-office-chrome-vulnerability-being-exploited-microsoft-q3/

Tomasz Tunguz is the Founder and General Partner @ Theory Ventures, just announced last week, Theory is a $230M fund that invests $1-25m in early-stage companies that leverage technology discontinuities into go-to-market advantages. Prior to founding Theory, Tom spent 14 years at Redpoint as a General Partner where he made investments in the likes of Looker, Expensify, Monte Carlo, Dune Analytics, and Kustomer to name a few. Tom also writes one of the best blogs and newsletters in the business which can be found here. In Today's Episode with Tomasz Tunguz We Discuss: Founding a Firm: The Start of Theory: Why did Tom decide to leave Redpoint after 14 years to found Theory? What are 1-2 of his biggest lessons from Redpoint that he has taken with him to his building of Theory? What does Tom know now that he wishes he had known when he started investing? 2. From 150 LP Meetings to Closing $230M: Raising a Fund I How would Tom describe the fundraising process? How many meetings with LPs did he have? How many did he know previously? What documents did he share with LPs? Did he have a dataroom? How did he use it? How did Tom create a sense of urgency to compel LPs to come into the fund? How does Tom feel about the debate between one close and multiple closes? What was the #1 reason LPs said no to investing? What worked and Tom would do again for the next raise? What did not work and he would change for the next raise? 3. Where Will Value Accrue in the Next Decade of AI: Startup vs Incumbent: Will incumbents embrace AI before startups are able to acquire distribution? Infrastructure vs Application Layer: Where will the majority of value accrue in the next decade; infrastructure or application layer? Bundled or Unbundled: Will bundled services be the dominant consumer and enterprise choice or will unbundled specialized solutions win? 4. AI and The World Around It: How does Tom believe AI could save the US economy? Why does Tom believe Google are the losers in the AI race? Which incumbents have responded best to AI? Why does Tom believe we will be in a worse macro place at the end of the year than we are now?

In South Africa, access to quality education is not a given, with only 50% of kids currently enrolled in school. That's where Afrika Tikkun Bambanani comes in, with a mission to ensure that no child is left behind. Through their specialised ECD curriculum, Afrika Tikkun Bambanani is working to standardise education across South Africa and give all learners an equal footing. They're also using technology to make education more accessible and to help teachers improve their quality of instruction. In this episode, Jaco Voigt speaks to Theresa Michael and Tessa Forman about their innovative approach to early childhood education, the importance of inclusivity in teaching, and how their programme is making a difference in the lives of South African children. Join them for a thought-provoking conversation on the future of education in South Africa and beyond. Catalytic

Jaco Voigt has an eye-opening conversation with Marion Wagner, the Director from Breadline Africa - a charity dedicated to helping people break the cycle of poverty and uplift themselves. Hear about the challenges they face in their mission, the impact they've made on people's lives, and their vision for a future where poverty no longer holds people back. Join us as we explore the incredible work of Breadline Africa, and discover how you can make a difference in the fight against poverty. Catalytic

Brain Harmonics is like showing your brain a mirror. It teaches your brain how to stand on two balanced legs, instead of the one leg you have been relying on to cope. It may seem difficult to transition to a new way of coping with stress, but Brain Harmonics has proven to be an effective tool to help you create a more balanced life. Jaco Voigt chats to Kerry Rudman from Brain Harmonics - learn how they can help you to balance your life. Catalytic

In this episode, Jaco Voigt delves into the latest innovations and advancements in electrical cars. Winstone Jordaan from GridCars provides insights on how electrical charging compares to traditional fuel. We also discuss the importance of ensuring accessibility and convenience for charging stations, to help promote the adoption of electric vehicles. Learn more about the exciting developments for GridCars, and how they are driving towards a sustainable future, one charge at a time. Catalytic

Creating digital experiences that transform brands isn't just about bells and whistles. Jaco Voigt chats to Slyde and Bareile from Nerdware, as they explore how Nerdware is helping companies tackle digital transformation to create experiences that move customers to action, and change the game! Catalytic

Wir starten nach einer kleinen Pause wieder durch und haben euch Neuigkeiten über das Performance-Lab Plugin, die kaputte WordPress Suche, die Dinge findet, die gar nicht da zu sein scheinen und wir schauen auch mal über den Tellerrand hin zu ClassicPress.

Jaco Voigt from Catalytic - host of Unbundled - joins the show to talk about cybersecurity in the business world, and why businesses should take it more seriously. Plus, what to expect from Unbundled this year. Catalytic

It's the start of a new year, and what better way for Jaco to kick Unbundled off than with his guests Robert and Sudesh from iStore Business. As technology advances, so too does the need for businesses to stay ahead of the curve and remain competitive. By taking a forward-looking approach in 2023, one way to accomplish this is by finding the correct end-point solution that will improve productivity. Join them as they share their unique perspectives on the right end-point solution for businesses, and how it can unlock better performance, and increase productivity - while still providing an optimal user experience over multiple platforms to help businesses achieve success. Catalytic

With the year 2022 now taking its final steps, it's time to look back at how Jaco Voigt has demystified technology in the world of business. He reviews the conversations and knowledge learned from all the guests, to take into 2023 - covering the topics of the four pillars to fulfil the gap in your business. Catalytic

With the year 2022 now taking its final steps, it's time to look back at how Jaco Voigt has demystified technology in the world of business. He reviews the conversations and knowledge learned from all the guests, to take into 2023 - covering the topics of the four pillars to fulfil the gap in your business. Catalytic

Choosing an IT career can be tricky because there are many possible paths to choose from. But the good news is if you want to work in the IT industry, there's never been a better time than now! Jaco Voigt chats to Natasha Nel - a Talent Specialist from Mecer Inter-Ed, as they simplify choosing a path and getting started with training in the world of IT. Catalytic

Choosing an IT career can be tricky because there are many possible paths to choose from. But the good news is if you want to work in the IT industry, there's never been a better time than now! Jaco Voigt chats to Natasha Nel - a Talent Specialist from Mecer Inter-Ed, as they simplify choosing a path and getting started with training in the world of IT. Catalytic

Is the customer always right? Jaco Voigt from Catalytic, and host of Unbundled, joins the show to shed light on the biggest cybersecurity threat in the world, the country which has the best cybersecurity, and measures that we should be taking as we go on holiday. Catalytic

Is the customer always right? Jaco Voigt from Catalytic, and host of Unbundled, joins the show to shed light on the biggest cybersecurity threat in the world, the country which has the best cybersecurity, and measures that we should be taking as we go on holiday. Catalytic

An increase in snares found at the Noordhoek wetland is causing the death of hundreds of animals. What is most concerning, is the evidence of struggle and painful death the animals suffer. Snares are indiscriminate, no animal is safe from them. Karoline Hanks, who manages the non-profit community Project Noordhoeked, talks to Jaco Voigt about the snares in the Noordhoek wetland and the increase in the numbers discovered recently. Find out what the biggest hurdle is for the team, and how you can get involved in the project to help. You can also contact the team on Facebook - ‘Project Noordhoeked', and on Instagram @projectnoordhoeked to find out more. Catalytic

An increase in snares found at the Noordhoek wetland is causing the death of hundreds of animals. What is most concerning, is the evidence of struggle and painful death the animals suffer. Snares are indiscriminate, no animal is safe from them. Karoline Hanks, who manages the non-profit community Project Noordhoeked, talks to Jaco Voigt about the snares in the Noordhoek wetland and the increase in the numbers discovered recently. Find out what the biggest hurdle is for the team, and how you can get involved in the project to help. You can also contact the team on Facebook - ‘Project Noordhoeked', and on Instagram @projectnoordhoeked to find out more. Catalytic

Vriti runs the Ed3DAO which is focused on educating educators on Web3 and leveraging the technology to change education. It's an amazing grassroots project that is building incredible collaborations, content, and opportunities for the future!

With the ever-changing laws and processes, anxiety and stress can be very overwhelming for many immigrants. For the individuals, the risks on long-term investments and business opportunities in South Africa becomes a reality – which is difficult to grasp. Prestige Immigration Services are the experts at identifying the correct visa or permit to apply for - based on a candidate's credentials - and providing guidance on the entire process, thereby taking away that additional stress from your move to South Africa. Jaco Voigt chats to Christine Mutsau, Co-Founder and Managing Director of Prestige Immigration Services, about her journey in the immigration law space - visas, resident permits, and immigration services. Catalytic

With the ever-changing laws and processes, anxiety and stress can be very overwhelming for many immigrants. For the individuals, the risks on long-term investments and business opportunities in South Africa becomes a reality – which is difficult to grasp. Prestige Immigration Services are the experts at identifying the correct visa or permit to apply for - based on a candidate's credentials - and providing guidance on the entire process, thereby taking away that additional stress from your move to South Africa. Jaco Voigt chats to Christine Mutsau, Co-Founder and Managing Director of Prestige Immigration Services, about her journey in the immigration law space - visas, resident permits, and immigration services. Catalytic

The Trashing the Timesheet debate v Fixed Pricing continues to rage for many. The evidence suggests however these subscription platforms are where it is at for the winning professional service firms. In this webinar we will explore what it is like to be part of a ‘members only' law firm, including exploring: Some background on the journey from time recording, to fixed pricing to value pricing how we learnt (the hard way) that technology is only ever an enabler following the way of Apple (… and stealing from other industries) unbundling the subscription services model for professional service firms For access to more webinars and resources join one (or all) of the View Communities. Reminder to View Community members – join us in the FaceBook group for a deeper conversation about this topic and how you can leverage your learnings for your customers. Not a member? Learn about View's online mastermind communities below to see which one (or three) suits the needs of you and your business. Techniview: For advisers working in holistic estate planning (including trusts, asset protection, superannuation, tax and business succession)  Adviewser: For advisers wanting to facilitate legal solutions for their customers in holistic Estate Planning  Viewruption: For professional service providers wanting to iterate their business model (including abandoning timesheets) Related articles and resources: PODCAST: #70 – Helpful Hacks  PODCAST: #62 Business succession (with insurance): Easy as 1, 2, 3  Listen to View's previous episodes here. 

Find out what happens when J'Something, a multi-award winning South African entertainer, is forced to be indoors. A full night out in town with J'Something's 'Artistry' - his new and upcoming restaurant. Inspired by the Roots of Africa and located in the heart of Sandton City, J'Something brings a cultural platform to express the classics, where you can experience the best of the culinary, cinematic, theatrical, and musical arts. Jaco Voigt chats to J'Something, as he ventures into this new journey to create a platform to connect people with art and food. Catalytic

Find out what happens when J'Something, a multi-award winning South African entertainer, is forced to be indoors. A full night out in town with J'Something's 'Artistry' - his new and upcoming restaurant. Inspired by the Roots of Africa and located in the heart of Sandton City, J'Something brings a cultural platform to express the classics, where you can experience the best of the culinary, cinematic, theatrical, and musical arts. Jaco Voigt chats to J'Something, as he ventures into this new journey to create a platform to connect people with art and food. Catalytic

Host of Unbundled, Jaco Voigt joins the team to talk about email security. He shares how to tell whether an email is fake, and why he doesn't shop online. Catalytic

Host of Unbundled, Jaco Voigt joins the team to talk about email security. He shares how to tell whether an email is fake, and why he doesn't shop online. Catalytic

Jaco Voigt from Catalytic and the host of Unbundled joins the team to talk about the consolidation in the telecoms industry, and he explains what it means for the end customer.

Jaco Voigt from Catalytic and the host of Unbundled joins the team to talk about the consolidation in the telecoms industry, and he explains what it means for the end customer.

**Episode 61: From $20k to $200k a Month in 12 Months: A Step-by-Step Guide for Rapidly Scaling Up a Law Practice”In this episode, we interview Brandon Potter and Robert Foster who are Unbundled Attorneys in Knoxville and Greenville, TN. During our interview, Brandon and Robert share how they were able to successfully scale up their law practice revenue from $20k a month to over $200k a month in a single year. During this period, they opened two new offices, hired 5+ new lawyers, added 2 new administrative staff, and have recently opened their third office in Nashville, TN. This is a step-by-step, in-depth walk-through for how lawyers can take their practice from where it's at to the next level and beyond.  Click here to watch the video version of this podcast interview on our YouTube ChannelIn this episode, you'll learn:The four key components that enable their team to effectively enroll clients virtually without having to meet clients in personThe value from thinking of a law practice like a factory, and setting up systems to process “raw materials” through your firm in the most efficient way possibleWho is the first and most important hire that firms should make when they are scaling up their practice?Importance of creating roles and responsibilities (“lanes”) for each team member in the firm, and why they should stay focused on their key rolesWhy having systems in place to process, manage, and track all payments, plus knowing the critical role firm finances play in sustaining the growth of your firmWhy do Brandon or a partner in the firm continue to call and convert each of their Unbundled leads, and why they do NOT delegate this responsibility to anyone elseWho are the three most important people a firm needs to have in place when scaling up from a solo practitioner to a small firm?How to generate a consistent source of qualified attorneys to bring into your firmThe most important considerations when making hiring decisions for associate attorneysThe value of hiring team members who have complementary skills and personality types to share different types of tasks and responsibilitiesHow gaining access to financing and capital investment resources significantly increases the speed that your firm can scale and growHow to structure payment plans to ensure your clients consistently make their payments, and what are the payment processing systems that make this possibleHow Brandon and Robert can provide services to 80% of their clients who would otherwise be unable to afford a lawyerThe value of taking time to implement a document automation system that creates legal documents in a faster and more efficient mannerHow to cultivate a great company culture that motivates each of your team members to sincerely want to be a key part of your firmAnd much more …Resources Mentioned:LawPay (49:00)Lawyaw (1:00:00)LawClerk (1:03:30)If you enjoy this podcast, please head over to iTunes, subscribe to the show, and leave us a review. We love hearing from our listeners and look forward to reading your feedback!For more information about Unbundled Attorney and how our exclusive, unbundled leads can help grow your practice, visit: https://www.unbundledattorney.com

Posted 3/21/22This week the C.O.W.boys are talking about farrier bills unbundled. Along with some fun and lively conversation on the topic, you'll also hear some great music from Craig Chambers (Good Brown Gravy), Ian Tyson (Springtime), Michael and Dawn Moon (Working for Dollars) , and The Queue Sisters (Summer of Roses). There is also some great cowboy poetry this week from Don Kennington (Shoeing Ol' Rivet). We'll have the ever popular Dick's Pick (The Cowboy's Prayer), Cowpoke Poetry, and a whole bunch of goofin' off too!

I Unfurl for you and here is Music

Jaco Voigt from Catalytic joins the team to have a bit of a catch-up. He learns about "shaking the salt", and also explains why you pay more for a business fibre line than you do for a personal one. Plus, a reminder for small businesses out there about Unbundled #Boost!

Jaco Voigt, CEO of Catalytic and the host of Unbundled, joins The Gareth Cliff Show to make a special announcement about a wonderful opportunity for small businesses. Catalytic

During this episode, Dr. Erica Person, an audiologist with almost 20 years of experience, discusses her journey from a muli-million dollar bundled hearing aid practice to her current unbundled clinic in rural Indiana.  If you are an audiologist looking to start a new unbundled audiology clinic or an existing practice looking to transistion, this is the podcast for you.  Like us on facebook at: https://www.facebook.com/theunbundledaudiologistJoin us on facebook at: https://www.facebook.com/groups/360250875191406Follow on Instagram @theunbundledaudiologistSend me a DM to be added to my weekly email about all things unbundled!

Few attorneys build their law firm against the billable hour. Mellisa Grisel is one of those. Atlas Legal Services, LLC, was made to offer flat fee “unbundled” legal services and provide affordable assistance to the under-represented. A set-up that not only helps the average citizen navigate through legal processes but, she argues, will be a huge component in the future of law. Key moments:“Unbundled” legal services explained and why they work (04:16)How new service concepts play out in a real-life firm (16:26)Technology's role in the “unbundled” service setup (21:57)What Mellisa Grisel wants to see changed in the legal profession (30:32) MEMORABLE QUOTES“I didn't really have other business models to work off of [when setting up my firm] so I had to do a lot of trial and error. But then you'll see bigger firms who have the funds to do faster trial and error. They are moving some of their practice to flat fee services and they're really starting to follow the money.”“[Lawyers] don't have to just be the hammer in the courtroom. They can the facilitator…. besides moving towards flat fees, I think it's awesome moving towards collaborative law.”“The entire frame of legal services, the provision of legal services, needs to change to provide access to justice.”“I've had judges personally thank me for taking on clients on a limited scope basis because the judges couldn't tell the litigants ‘hey, you need to bring me all your evidence tomorrow, get your bank statements in line.' They can't give that person advice.” CONNECT WITH MELLISA GRISELMellisa Grisel began her firm, Atlas Legal Services, LLC., right out of law school because she wanted an innovative way to provide legal services to people who may not have gotten legal assistance otherwise. Atlas is able to provide à la carte (otherwise known as “Unbundled”) legal services to people who may only need or may only be able to afford certain steps in their legal case.This way of providing service is ideal for people with family law cases like divorce, child custody, adoption, litigation regarding unpaid bills, services that were never performed, personal property, and also landlord-tenant law. Atlas is quite literally designed to help small landlords who need help with a tenant - be it collecting unpaid rent, drawing up a lease that complies with local laws, or if it comes to it, eviction. Atlas Legal Services: www.atlaslegalservices.comCall Mellisa Grisel: 312-291-4643 LEARN MORE“Limited Scope Representation Toolkit” The Chicago Bar Foundationhttp://chicagobarfoundation.org/pdf/resources/limited-scope-representation/toolkit.pdf“The Law Shop has a cutting-edge way of providing legal services” Des Moines Momhttps://desmoines.momcollective.com/the-law-shop-has-a-cutting-edge-way-of-offering-legal-services/ Have comments, questions, or concerns? Contact us at feedback@1958lawyer.com