The Executives' Exchange

    In this episode of the Executives' Exchange, world-renowned executive coach and bestselling author, Marshall Goldsmith, joins Harry Kraemer of Northwestern University to share timeless advice on career and life success. Learn proven strategies that can help participants successfully balance being present, while simultaneously planning for your future in a world that is ever changing. This conversation was recorded in front of a live audience in February 2025.    00:00 – Intro   01:50 – Key to Being a Great Coach  6:35 – Common Challenges when Changing Behaviors  8:31 – Identifying and Overcoming Blind Spots  9:10 – The Most Effective Methodology  12:50 – Role of Feedback, or Feed “Forward”  13:51 – Evolving Landscape of Leadership  18:27 – Coping with Hard Decisions   21:00 – Achievement vs. Happiness   24:00 – The Power of Mentorship  28:10 – AI Platform   31:00 – Daily Practices for Effective Leadership  33:50 – What Future Leaders Need to Know  36:23 – Guiding Principles and Philosophies  40:35 – The Secret to Staying Inspired  44:44 – Do the Work or Let it Go  48:35 – Final Bits of Advice  50:48 – Outro    Episode Link: Marshall Goldsmith     Guest Host: Harry M. Kraemer, Clinical Professor of Management & Organizations, Northwestern University  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

On this episode of the Executives' Exchange, we're thrilled to welcome Dr. Jill Tiefenthaler, CEO of the National Geographic Society. Under her leadership, National Geographic is achieving remarkable advancements in exploration and conservation. In this episode, Dr. Tiefenthaler speaks with Dr. Bridget Coughlin, President and CEO of Shedd Aquarium. This conversation was recorded in front of a live audience on October 1, 2024.    00:00 – Intro 01:00 – Growing Up Midwest 03:42 – Time At St Mary's 05:21 – Fast Facts About NatGeo 07:26 – How It Came Together 08:45 – Urgent Needs And Impacts 11:09 – Examples Of Influential Work 12:20 – Relationship With Disney 15:20 – What Makes A Good Story 17:33 – Corporate Relationships 19:50 – MapMaker With NatGeo 23:05 – Most Fun Travel Story 26:25 - What's Next After The Amazon 28:10 – A Message From Our Sponsor, Shure 29:00 - Engagement Strategy & Global Solution 31:26 – New Facility Opening 33:33 – Championing Gender Equality 35:50 – Outro   Episode Link(s): National Geographic | Shedd Aquarium   Host: Dr. Bridget Coughlin, President and CEO, Shedd Aquarium Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

In this episode of the Executives' Exchange, which was recorded in front of a live audience on January 30th, 2025, we feature Richard Edelman, President & CEO of Edelman, along with Tom Wilson, Chair, President, & CEO of Allstate, and our gracious guest moderator, Isis Almeida, Chicago Bureau Chief at Bloomberg. This year's trust barometer touches on the rise of income-based trust inequality, rapidly polarizing trust disparity among younger generations, and what leaders can do to regain public trust across companies and government.     00:00 – Intro   00:58 – 25-year Overview on Rising Distrust  02:20 – 4 Important Developments Contributing to Distrust  03:50 – Trust Research Deep-Dive  09:10 – Businesses Role in a Time of High Grievance   11:25 – 5 Things Employees are Asking of Their Company  13:05 – 3 Actionable Steps for Recovering Trust  14:58 – Shure Ad Break  16:35 – How We Got to a High Level of Public Distrust  19:27 – 2 Responses to Addressing Organizational Distress  20:42 – How Executives Should Prepare for Trump Administration  24:15 – Perspectives on DEI Initiatives  27:20 – The Public Perception of Wealth  31:31 – AI's Impact on Employment  37:34 – Wilson's 2 Steps on Rebuilding Trust  40:16 – How Young Generations Absorb Information  43:03 – Whose Responsibility Is It to Reskill People?  45:10 – Getting Beyond the Anger Stage  47:43 - NGOs Role In Rebuilding Trust  49:35 – Merging Necessary Changes with Shareholder Value  51:09 – Outro    Episode Link: 2025 Edelman Trust Barometer | Allstate | Bloomberg    Guest Host: Isis Almeida, Chicago Bureau Chief, Bloomberg    Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

  In this episode of the Executives' Exchange, we feature Sallie Krawcheck, Co-founder and Former CEO, Ellevest. As a trailblazer in the investment landscape, Sallie empowers women to make informed financial decisions that matter most to them, their families and communities. Sallie is joined by Sidney Dillard, Partner at Loop Capital Markets. This conversation was recorded in front of a live audience on September 26, 2024.    00:00 – Intro   01:54 – Not Being My Mother  05:15 – Money is Power  07:34 – Career Journey into Capital  11:06 – Research Analyst to Women  16:34 – What Was the Motivator  20:24 – Wealth Management   23:45 – Managing Wealth with a Family  28:28 – Sponsorship Message from Shore  29:35 – Feminization of Wealth  34:32 – Difference to Leader Large Corp vs Small   37:08 – Brand Building   39:50 – Thinking About Money as Women  40:58 – Diversity and Inclusion in the Market  45:04 – Advice to Entrepreneurial Women  49:43 – Outro    Episode Link(s): Ellevest    Guest Host: Sidney Dillard, Partner, Loop Capital Markets  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

In this episode of the Executives' Exchange, we welcome Darrel Hackett, President and CEO of BMO Bank N.A. and Exec Club Board Member, and guest host, Andrea Saenz, President and CEO of The Chicago Community Trust. Under Darrel's leadership, BMO continues to soar nationally and in the Chicago area – where they remain the largest bank in our city. This episode was recorded in front of a live audience on September 19, 2024.    00:00 – Intro  1:45 – First Year as BMO U.S. President and CEO  2:30 – Background   5:08 – Comments on Bank of the West Acquisition   6:55 – Cultural Changes  9:10 – BMO Community Outreach and Giveback  13:13 – Approach and Vision  14:57 – Including Communities  17:00 – Programs for Removing Barriers to Homeownership  18:06 – Macroeconomic Issues   18:30 – Handling Economic Cycles  22:05 – Shifting Focus and Giving Advice Based on Market  23:28 – Outlook on U.S. Economy  25:36 – Helping Grow Chicago Economy  26:05 – Addressing Inequality within Homeownership  28:50 – Passion Behind Working at BMO  30:55 – Final Thoughts    Episode Link(s): BMO US Bank   Guest Host: Andrea Saenz, President and CEO, The Chicago Community Trust  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

 In this episode of the Executives' Exchange, which was recorded in front of a live audience on November 19, 2024, we feature our International Executive of the Year – Satya Nadella, Chairman and CEO of Microsoft. Nadella discusses the strategies and culture that have propelled Microsoft to become a global leader in technology. He is joined by guest host, Penny Pritzker, the founder and chairman of PSP Partners and Microsoft Board Member.   00:00 – Intro 01:25 – Keys to Transformation with AI 04:54 – 3 Platforms Microsoft is Building 08:22 - Leadership in Adopting AI 12:45 – Maximize Platforms While Mitigating Risk 14:41 – Cascade to Aspiring Goals 18:50 – Advice for Chicago 22:45 – Empathy as a Leader 24:28 – Leadership Qualities for Massive Shifts 26:45 – Thank You 26:49 – Outro   Episode Link: Microsoft Guest Host: Penny Pritzker, Founder and Chairman, PSP Partners Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

On this episode of the Executives' Exchange, we are ecstatic to welcome Brooke Skinner Ricketts, Co-Founder and President of Beyond Barriers. Brooke is a natural leader and shares her insights on leadership, resilience, and the importance of authentic personal branding during this conversation. She is joined by guest host Travis Hunter, Managing Partner of KPMG's Chicago office and a member of the Exec Club Board of Directors.   00:00 – Intro 01:00 – Early Childhood & Introduction to Activism 03:45 – Impactful Figures of Activism 06:35 – Start of Professional Career  11:20 – Involvement in Corporate Strategy 16:15 – Letter to Younger Self 18:25 – Drive to Start Beyond Barriers 22:28 – Best Parts of Being Entrepreneurial 24:40 – Working Closely with Spouse and Aligning Values 28:25 – Working with Other Companies and What to Look For 30:45 – Changing the Environment around Diversity and Inclusion 31:55 – Potential vs. Current Performance in Individuals 36:01 – Process of Growing in One's Journey and Battling Self-Doubt 41:05 – Realization and Pivot of Own Goals 42:35 – Significance of Being LGBQT Role Model 44:18 – Cubs Charity Involvement 46:50 – Rapid-Fire Questions 52:00 – Outro   Episode Link: Beyond Barriers   Guest Host: Travis C. Hunter Jr., Chicago Office Managing Partner, KPMG Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

Episode 070 – Eric Larson, Chairman and Co-CEO, Tilia Holdings On this episode of the Executives' Exchange, Eric Larson (Chairman and Co-CEO of Tilia Holdings), shares his journey from architecture to private equity, highlighting how creativity and integrity continue to drive his success. Tune in to hear Larson and host, Margaret Mueller (President & Chief Executive Officer, The Executives' Club of Chicago), discuss the importance of leading with purpose and adapting to make a positive impact in the private equity industry. 00:00 - Intro 00:46 - Introduction into Private Equity Career 03:27 - The Gentleman of Private Equity 07:00 - The Evolution and Roots of the industry 11:51 - Unique role of Chicago 14:04 - Inspiration to starting Captial Partners and Tilia Holdings 17:42 - Food Industry in Private Equity 18:32 - Family Farm Life 20:03 - This Year's Harvest 20:48 - Lessons Learned and Applied to Tilia 24:56 - Incorporating ESG into Investment Decisions 27:43 - Shore Incorporated 28:10 - Quick Returns with Long Term Growth 30:53 - Is Private Equity Over? 30:30 - Disciplined Investment Approach 36:30 - Not Selling to Private Equity Firms 38:30 - Most Influential Leader 42:25 - Clean Water 42:57 - When and Where to give back 46:07 - What's to Come 48:08 - Advice to Young Entrepreneurs 51:26 - Rapid-Fire Questions 57:04 - Outro   Episode Link: Tilia   Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 069 – Mathias Carlbaum, President and CEO, International   In this episode of the Executives' Exchange, Mathias Carlbaum, President and CEO of International, joins Travis Hunter, Managing Partner at KPMG.  After spending nearly 40 years under the name Navistar, the Lisle, Illinois based manufacturer of trucks, engines, and buses is going back to its roots as International. From its beginnings as a one-man operation in 1831 to its current strength of 15,000 employees, Mathias leverages his international experience while honoring the company's local legacy.   00:00 – Intro 00:48 –Address the Navistar/International Name Change 2:35 – Background of Mathias Carlbaum 3:57 – International Experience Impact on Leadership Style 6:05 – Inspiration to Pursue Career 8:02 – Impact of Mentors 11:25 – Leadership Impacted by Army 14:15 – Observations and Views for International 20:25 – Technology in Automotive Industry 25:06 – Managing Stakeholder Expectations 29:24 – Legacy 34:30 – Most Rewarding Experiences 38:40 – Teaching the Next Generation 42:50 – Rapid-Fire Questions 47:06 – Outro   Episode Link: International   Guest Host: Travis C. Hunter Jr., Chicago Office Managing Partner, KPMG Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Tune in as Karen Lynch, CEO of CVS Health, and Michael Pykosz, CEO of Oak Street Health, discuss their objectives in improving health care across the United States. Gain insights into their strategies for expanding access and reducing costs, especially within underserved communities. This episode was recorded in front of a live audience on November 7, 2023. 00:00 – Intro 1:12 – Karen's first job 2:00 – How she recharges 4:05 – Rapid fire questions 5:19 – Long term vision for CVS 9:02 – Acquiring Oak Street Health 15:08 – How AI fits into health care 17:40 – A word from our sponsors, Shure 18:22 – How CVS takes on challenges with health inequities 23:02 – Karen's leadership philosophy 28:04 – What has made her so successful 31:11 – Outro   Episode Link: CVS | Oak Street Health   Guest Host: Michael Pykosz, CEO, Oak Street Health Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago     Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.  For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 067 – Aamir Paul, Schneider Electric North America & Gil Quiniones, ComEd   Discover what the future of energy can look like on our latest episode of the Executives' Exchange. Aamir Paul, President & CEO of Schneider Electric North America, Gil C. Quiniones, CEO of ComEd and guest host, Jennifer Scanlon, President & CEO, UL Solutions discuss how they are meeting growing energy needs in innovative and sustainable ways. This conversation was recorded in front of a live audience on January 24, 2024.    00:00 – Intro 3:20 – How electrification is countering climate change 7:34 – Schneider introduction 10:28 – ComEd introduction 12:53 – Government incentives driving energy efficiency 15:52 – Getting to a net zero demand 18:10 - ComEd's approach to the growing demand for energy efficiency 26:26 – Schneider efforts in sustainability and reducing carbon emissions 30:35 – A word from our sponsor, Shure 31:40 – Sustainability roadmaps 37:35 – Barriers to electrifying everything 44:25 – What you can do to ease the transition to electricity and energy sustainability 48:38 – Outro   Episode Link:  ComEd | Schneider Electric   Guest Host: Jennifer Scanlon, President & CEO, UL Solutions Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago     Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 066 – Jenny Just, Co-Founder & Managing Partner, PEAK6 Investments  On this episode of the Executives' Exchange, Jenny Just, Co-Founder & Managing Partner at PEAK6 Investments, sits down with guest host Chris Schyvinck, CEO of Shure Incorporated. They explore Jenny's journey to become one of America's self-made female billionaires and the secrets she learned while playing poker.    00:00 – Intro   00:55 – Early Childhood background – how it shaped her  05:15 – Early Career Journey  11:50 – Prioritizing Investments  15:18 – Motherhood Influences on Entrepreneurship   19:20 – How Brands Under Peak6 Support Its Vision  23:10 – Penson & Apex Aquisition  27:25 – Trends Happening Today  32:13 – Challenges for Peak6  33:03 – Why Poker is Important  35:00 – Teaching Poker to Women; “Poker Power”  39:38 – Creating Womens Trading Program  42:26 – Last Thoughts  45:35 – Rapid Fire Questions  48:25 – Outro    Episode Link: PEAK6     Guest Host: Christine Schyvinck, CEO, Shure Incorporated  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram       

Episode 065 – Kevin Warren, President and CEO, Chicago Bears  Today on the Executives' Exchange, we have the privilege of sitting down with Kevin Warren, President of the Chicago Bears, to gain valuable insights into the world of sports management. Kevin shares compelling stories about his early career and life, painting a comprehensive picture of the drive and accomplishments that define his success today.    00:00 – Intro   1:03 – Early Childhood background  8:39 – Meaning of mentorship and focus  14:49 - Early career journey  21:39 – Starting his sports firm  24:52 – Biggest accomplishment  30:41 – Shore Sponsorship  31:27 – Approaching leadership  36:06 – Changing the Big Ten  38:18 - Fostering culture on and off the field  45:12 – What advice would you have for someone who wants to go into sports  00:00 – Rapid Fire Questions  50:30 – First thing he does when he wakes up in the morning  50:50 – Favorite life quote  51:17 – Last movie he saw in the theater  52:02 – Favorite Chicago restaurant  53:40 – If you could buy a plane ticket right now, where would you go  54:34 – Favorite Super Bowl snack  55:58 - Outro    Episode Link: Chicago Bears    Guest Host: Travis C. Hunter Jr., Chicago Office Managing Partner, KPMG  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

Episode 064 – Ari Levy, Founder and CEO, SHIFT In today's episode of The Executives' Exchange, we have the pleasure of speaking with Ari Levy, Founder and CEO of SHIFT. Ari delves into his life and career, discussing the profound influence of his childhood values on his passion for advocacy and health. He also shares insights from his early career experiences that fueled his journey into the business world, ultimately leading to the creation of SHIFT, a concierge primary care practice in River North.   00:00 - Intro 00:45 - Early Background 3:05 - How did his childhood values shape him as a business owner? 4:59 - Education/career background and how it weaves together with his current career 12:15 – Childhood health issues 14:50 – Power of advocacy 18:19 – Working with athletes 23:03 – Developing your skills and wellth 24:06 – Approach on educating people on wellth 27:31 - How do you get the disciplines in your business to collaborate and deliver results 30:22 – Patients' mental health importance 35:53 - AI and technology with patient impact/outcome 40:14 – Learning/using AI for improving human thinking 42:30 - What significant/changes do you see around the health ecosystem? 47:02 – Sharing values with his children and family 49:30 – Rapid fire questions 52:44 - Ari flips the script and interviews Travis 55:18 – Outro   Episode Link: SHIFT   Guest Host: Travis C. Hunter Jr., Chicago Office Managing Partner, KPMG Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 063 – Steven Malony, CEO, Belkin On this episode of the Executives' Exchange we are honored to be joined by a versatile role model who broadened his mindset abroad, Steven Malony, CEO of Belkin. He is known for his many different roles and international experience which make him a strong and well-rounded business executive. Hear how a new perspective can really help strengthen and form a leader. This episode was recorded in front of a live audience on October 3, 2023.   00:00 – Intro 0:57 – Steven's personal background 2:53 – How he got into Sales 5:06 – Career timeline 6:38 – Advice for international assignments 8:22 – Which experience best prepared you for your role as CEO? 9:38 – Transition to CEO 12:23 – Company rebranding 14:16 – What is next for technology? 15:53 – How to know what technology to invest in next? 18:01 – How Falcon decided to go into audio products 20:49 – Managing working with competitors 22:40 – Word from our sponsor, Shure 23:32 – How COVID-19 affected business strategies 29:42 – Energy efficiency and sustainability 36:18 – Advice for CEOs 40:40 – How he prioritizes company initiatives 42:00 – His favorite product 43:00 – Outro   Episode Link: Belkin   Guest Host: Chris Corley, Chief Commercial and Operating Officer, CDW Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 062 – Laurent Therivel, President and CEO, USCellular On this episode, we have the privilege of discovering the leadership journey of USCellular's President and CEO, Laurent Therivel. LT shares the origin story of his love for telecommunications and how he balances that passion with his family. Explore the future of communication, USCellular, and LT with us on the Executives' Exchange!   00:00 – Intro  01:10 – Early life & young leadership 05:20 – Therivel's journey in the Marines & passion for telecommunications. 10:42 – Life after the Marines 11:48 – Journey to USCellular & family life 16:10 – Path to CEO & finding your role 20:18 – Navigating through COVID-19 & “Undercover Boss” 27:30 – Revisions & rewards after “Undercover Boss” 30:51 – Message from our sponsor, Shure 31:23 – Radio networks & spectrums 38:16 – Corporate initiatives & responsibility with technology 43:41 – The power of social media 49:56 – Establishing strong government relationships 53:32 – Next chapters in life and business 54:48 – Rapid Fire Questions 57:14 – Outro   Episode Link: USCelluar   Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

 Episode 061 – Debra A. Cafaro, Chairman and CEO, Ventas Inc.   On this episode of the Executives' Exchange, Debra A. Cafaro, Chairman and CEO of Ventas Inc. discusses the importance of recognizing and leveraging one's unique and professional strengths. Known as the longest-standing female CEO of an S&P 500 company, get inspired by Debra's indelible impact on the real estate industry through her strategic foresight and long-standing track record of success in the business world.   00:00 – Intro 01:36 – Cafaro's strong upbringing 07:30 – Decision to pursue becoming a lawyer 12:21 – Taking a risk to join the business side 16:50 – Discussing real estate investment trusts 19:40 – The journey to Ventas 23:23 – Cafaro's perspective on specs 25:05 – Main responsibilities as CEO 25:13 – Message from our sponsor, Shure 25:44 – Career path to CEO 28:30 – Lessons learned from self-doubt 30:23 – Leading Ventas through hardships 37:41 – Tailwinds & Headwinds of Ventas 41:28 – Ventas OI (operational insights) 44:16 – Cafaro civic leadership & philanthropy in Chicago 47:57 – Prioritization to give back to your community 52:04 – Rapid fire questions 53:19 – Outro   Episode Link: Ventas Inc.   Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.  Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 060 - Richard Edelman, Chief Executive Officer, Edelman  We welcome back Richard Edelman, CEO of Edelman, to discuss the Edelman Trust Barometer a second year in a row. The 2024 findings explore the collision of trust, innovation, and politics in an era of rapid innovation. In this episode, we'll dive into how institutional leaders can build trust as stewards of change and support the innovations that will power our future. This episode was recorded in front of a live audience on February 7, 2024.    00:00 – Intro   00:56 – Trust Barometer Intro   02:53 – The power of innovation & acceptance  04:04 – Developing countries higher in trust  04:49 – Business is more trusted than other institutions   05:42 - The Midwest is the least trusting on business  06:18 – U.S. trust is falling in Southeast Asia  06:60 – The Information War  07:46 – How the pandemic has influenced trust in innovation  09:19 – Innovation is becoming politicized   10:38 – The fear of innovation being poorly managed   11:55 – AI has the potential to be the leading edge of innovation - if well-managed  12:32 – Trust in science & innovation  14:08 – Antipathy to innovation is a global phenomenon  15:46 – Implementation vs. Innovation  16:13 – Why should businesses partner with the government and NGOS?  16:46 – Bringing science back with society  18:37 – Message from our sponsor, Shure  19:08 – Why innovation?  20:44 – Why is the Midwest the least trusting?  21:38 – What is making people feel innovation is mismanaged?  23:10 – The importance of upskilling  23:49 – Business & government   25:18 – Trust in Science & Vaccines   26:28 – The global phenomenon of trust   27:30 – Trust in social media & news  28:10 – Business partnering with government   29:27 – A warning to brands seeking attention   20:41 - Outro    Episode Link: Edelman | 2024 Trust Barometer    Guest: Richard Edelman, Chief Executive Officer, Edelman  Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago    Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.   Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

Episode 059 – D.G. Macpherson, Chairman and CEO, W.W. Grainger  Tune in to the Executives' Exchange as we welcome Grainger's visionary Chairman and CEO, D.G. Macpherson. As the leader behind one of Fortune 100's best companies to work for, D.G. shares how he expanded his business for the future while becoming more connected to customers. Hear about D.G.'s journey from the US Air Force to Grainger.      00:00 – Intro   01:01 – Macpherson's upbringing & family history  03:52 – Macpherson's path to the military  06:10 – Experience before Grainger   09:48 – The pathway to CEO  12:38 – Leading Grainger through challenges  16:50– The Grainger Edge  20:09 – Addition of technology  23:03 – Development in leadership talents  26:01 – Message from our sponsor, Shure   26:34– The future of Grainger   29:25 – Expanding on AI   32:16 – Rapid Fire Questions  39:40 – Outro    Episode Link: Grainger    Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago    Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago       Subscribe on Apple, Spotify, or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

Episode 058 – Stephanie Morimoto, CEO, Asutra On this episode of the Executives' Exchange, Stephanie Morimoto, Chief Executive Officer at Asutra, reflects on her journey transitioning from burnout to wellness entrepreneur. Stephanie shares the positive outcomes of focusing on developing relationships, self-care, and magnesium! Hear how she created a company that prioritizes wellness and inclusivity.   00:00 – Intro 01:07 – Morimoto's childhood & inspiring family history 04:53 – Highschool & college journey   09:25 – The powerful impact of education 12:26 – Morimoto's winding path to Asutra 15:37 – Joining the entrepreneurship world & hitting burnout 18:13 – The shift in hustle culture  22:33 – Asutra's goal in self-care 24:22 – Message from our sponsor, Shure 24:53 – The power of magnesium 27:38 – Purchasing Asutra & rebranding 30:01 – The meaning behind Asutra 30:49 – Asutra's core values in workplace culture 37:09 – Pros & cons of declining venture capital 40:39 – Navigating the business realm as a female Asian American entrepreneur 44:04 – Creating meaningful business partnerships  47:47 – Future plans for Asutra 52:07 – Rapid Fire Questions 56:19 – Outro   Episode Link: Asutra   Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, or wherever you listen to podcasts.    Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram

Episode 057 – Marc Schulman, President, Eli's Cheesecake Company In this episode of the Executives' Exchange, Marc Schulman, President of Eli's Cheesecake Company, engages in a discussion with guest host, Travis C. Hunter, Jr., Chicago Office Managing Partner for KPMG. Together, they delve into Marc's journey, revealing his significant influence on the culinary industry and his crucial role in the growth of Eli's Cheesecake Company, all intertwined with his family's captivating history. 0:00 – Intro 1:45 – Schulman family history 5:45 – First public debut of Eli's Cheesecake 7:03 – Life lessons from Eli Schulman 11:15 – Eli's Cheesecake impactful events 16:50 - Message from sponsors, Shure 17:24 – Marc Schulman's education and early career interests 22:00 – Expansion of the business and the brand 23:32 – Inspiration from Hershey, Wrigley, and Sara Lee 25:45– Marc taking over the company 26:52 – Importance of lifelong learning 27:52 – Keeping the business alive during hard times 29:25 – Acquiring more land from the City of Chicago to expand locations 31:34 – How you grow your business 31:54 – Expanding your lines: Partnerships in food service and retail 34:10 – Continual creation and innovation 35:15 – Passing on the legacy to Marc's daughter 39:24 – The outlook of Eli's Cheesecake Company 43:25 – Rapid fire questions 47:37 - Outro Episode Link: Eli's Cheesecake Company Guest Host: Travis Hunter Jr., Chicago Office Managing Partner, KPMG Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability, and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 056 – Marc Benioff, CEO & Founder, Salesforce  On this episode of the Executives' Exchange, we spotlight a recognized leader in the world of business, Mark Benioff. Mark is the CEO of Salesforce, as well as a New York Times bestseller, and an advocate for ethical business practices. Hear what insights Mark thinks helped to propel Salesforce to its extreme success and explore the principles that guide Mark's leadership.    00:00 – Intro  00:19 –greetings banter (his new tower being opened)  01:39 – early life, video games, leading up to salesforce  05:03 – career path, college, guidance/ mentors  08:11 – AI, where it's going and how its transforming salesforce  17:32 – leadership style, innovation   20:36 – Shure Sponsor  21:05 – How to help better vision the future  23:56 – How salesforce operationalizes its values as well as personal values in business  28:35 – 1:1:1 model and philanthropy  34:52 – Chicago investments, the new tower opening again, singer song writers  41:11 – Closing remarks  41:48 – Outro  Episode Link: Salesforce  Host: Margaret Mueller, President & CEO, The Executives' Club of Chicago  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago  Subscribe on Apple, Spotify, or wherever you listen to podcasts.  Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability, and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.  Find Shure on: Facebook | LinkedIn | Instagram 

In this episode of the Executives' Exchange, we explore the remarkable journey of Kristi Ross, a visionary entrepreneur, co-founder, and former co-CEO of Tastytrade, Inc., a trailblazing financial media company headquartered in Chicago. Get ready to dive into Kristi Ross' incredible journey and discover her upcoming ventures that are set to revolutionize the coffee industry!  0:00 - Intro  0:47 - Introducing Kristi 1:49 - Kristi experiencing the loss of her mother 6:13 - Kristi's childhood dream job & mentors 9:40 - From CFO to CEO, learning from numbers 13:30 - More "actionable" media 14:25 - Understanding culture in mergers & acquisitions  19:23 - TastyTrade & dough 23:25 - Funding & entrepreneurship  27:20 - Message from sponsors, Shure  27:50 - Leaving TastyTrade 32:22 - Coffee & connections - Uniting the world through coffee 41:41 - Creating a collective impact 48:11 - Kristi's biggest wish for the finance industry  49:25 - Rapid fire questions  54:28 - Outro   Episode Link: U3 COFFEE Host: Margaret Mueller, President & CEO, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability, and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Tune in to the Executives' Exchange for a powerful conversation between Wendell Dallas, Nicor Gas CEO, and Ralph Cleveland, President of the American Association of Blacks in Energy. In this episode, they delve into Wendell's career, sharing insights on mentorship and why being a mentor keeps you grounded. This episode was recorded in front of a live audience on August 22, 2023.     0:00 - Intro  0:22 - Introducing Dallas  1:45 - Early childhood and upbringing  6:47 - Where Dallas went to school  7:56 - Influence of Dallas' grandmother   10:03 - Dallas on being a father, and his kids  11:00 - Principles and lessons learned through raising kids  15:36 - Passions in the role Dallas is in as a CEO  21:28 - Greatest success as the CEO of Nicor Gas  27:48 - Dallas' first winter in Chicago  28:31 - Message from sponsors, Shure  29:02 - How Dallas shapes his career over time– networking, mentors, etc  36:29 - Being president of a company in a post-Covid world  41:01 - Rapid fire questions  43:42 - Outro     Episode Link: Nicor Gas  Guest Host: Ralph Cleveland, President, The American Association of Blacks in Energy Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 053 - Natalie A. Brown, CEO, Mesirow On this episode of The Executives' Exchange, Natalie A. Brown (CEO of Mesirow) shares with us her success story and how your career path can stray from the original plan. Join us in hearing her advice for aspiring young girls today and what the financial industry needs to work on.  00:00 – Intro  1:13 – Early life   5:10 – Early influences & role models 6:45 – Early career path 12:57 –  The negative connotation of luck for women 17:17 – From CFO to CEO  19:28 – Life as a mother and CEO 21:43 – Message from sponsor, Shure  22:13 – Education and career planning for children 26:51 – Being a woman in finance  28:41 – Diversity and inclusivity within organizations  32:25 – Leading with authenticity and vulnerability  36:43 – Work vs. personal relationships 37:51 – Civic work 39:39 – Work to be done in the finance industry  40:58 – What gives hope (post-pandemic) 44:03 – Advice to past self and younger generations  45:53 – Rapid fire questions 1:01:59 – Outro   Episode Link: Mesirow Host: Margaret Mueller, President & CEO, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 052 - John M. Holmes, Chairman, President, and CEO, AAR CORP On this episode of The Executives' Exchange, we are privileged to feature one of Chicago's next generation of civic leaders John M. Holmes, Chairman, President, and CEO of AAR CORP. With an illustrious career spanning over two decades in the aviation sector, Holmes is known for his strategic thinking, operational excellence, and effective leadership.  00:00 – Intro  1:08 – Early life   5:35 – College  10:51 – Investment banking analyst/career path  16:10 –  AAR   19:33 – Experience led to CEO 25:04 – Challenges in the aviation industry/COVID effects  37:21 – Message from sponsor, Shure  37:52 – New terminal at O'Hare  40:03 – Civic work  46:12 – How to encourage CEOs to engage in Civic work  49:05 – Raising kids in the city  51:48 – Bringing bees to AAR CORP 53:51 – DJ hobby  55:24 – Future of aviation  57:47 –  Advice for young generation  59:17 – Rapid fire questions 1:01:59 – Outro     Episode Link: AAR CORP Host: Margaret Mueller, President & CEO, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 051 – Dr. Joanne Pike, President and CEO, The Alzheimer's Association  In this episode, we have the honor of featuring Dr. Joanne Pike, President and CEO of the Alzheimer's Association, discussing her life journey, professional experiences, and the organization's efforts to combat Alzheimer's disease while delving into critical issues in public health and the nonprofit sector. 00:00 – Intro   00:21 – Introducing Dr. Joanne Pike  01:00 – Dr. Pike background & early influences  01:30 – Early childhood   02:24 – Pursuing Psychology & Philosophy Degree  03:17 – How degree influenced personal & professional development   03:43 – Challenges in health that changed her perspective  05:15 – Experience with the American Cancer Society & Preventative Health Partnership  08:05 – Lessons learned in Public Health career, Navigating COVID-19 Pandemic   10:00 – Personal experiences with Alzheimer's  12:36 – Advice and Resources for those with Alzheimer's  13:52 – Pike's Research with The Alzheimer's Association  16:33 – Initiatives & Programs Developed   18:11 – Message from sponsor, Shure  18:43 – Biggest challenges within the association  20:50 – The most promising area in Alzheimer's research   22:31 – Long-term goals for The Alzheimer's Association & Alzheimer's Impact Movement  24:30 – Most important qualities for a CEO in the non-profit sector  26:14 – Perspective on the evolvement of public health  29:10 – Health challenges facing society today   31:46 – Rapid fire questions  33:13 – Outro    Episode Link: The Alzheimer's Association Host: Christine Schyvinck, President & Chief Executive Officer, Shure Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 050 – Allison Robinson, Founder and CEO, The Mom Project    In this episode, we have the honor of featuring Allison Robinson, the esteemed Founder and CEO of The Mom Project. From her experience at Procter & Gamble, Allison discovered a profound passion for empowering mothers. Get inspired as Allison unveils the origins of The Mom Project, a venture dedicated to supporting and providing opportunities for mothers and their families.    00:00 – Intro  00:45 – Introducing Allison  00:58 – Allison background and early influences  02:56 – First real job (Hostess)  04:42 – First corporate job (Proctor and Gamble Sales)  09:03 – The start of The Mom Project  16:07 – The purpose and mission of The Mom Project  19:34 – Business side of The Mom Project  22:52 – Message from sponsor, Shure  23:22 – Company family leave policies  28:50 – Negative corporate culture on family leave  33:20 – Role Models, Serena Williams  34:38 –#1 thing learned in fundraising  39:39 – Women in the workforce post-Covid  42:40 – The gig economy and the importance of The Mom Project and the difference between the two  45:47 – Benefits of The Mom Project  46:38 – The Mom Project in the next year, the next 5 years  48:32 – Rapid fire questions  50:09 – Outro    Episode Link: The Mom Project    Host: Margaret Mueller, President & CEO, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago    Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.  Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.  Find Shure on: Facebook | LinkedIn | Instagram 

Episode 049 - Greg Hughes, President & CEO, Beam Suntory (2022) On this episode of the Executives' Exchange, we are thrilled to rebroadcast our interview with Greg Hughes in honor of his promotion to President & CEO of Beam Suntory! He will be stepping into this role on October 1st. Dive into this conversation between Greg and Andy Callahan, President and CEO of Hostess Brands, as they discuss the profound influence of Japanese-style Gemba on their leadership. 00:41 – Greg discusses the origins of “Gemba”  03:27 – Leading from the front—Greg & Andy discuss developing leadership skills  06:55 – Greg discusses what Gemba is not    08:40 – Four ways to scale up across a broader footprint of people  13:06 – Andy and Greg discuss the challenges of leadership during the pandemic    17:48 – Andy discusses the silver lining that provides the opportunity for something better   21:41 – Message from our sponsor, Shure    22:10 – Greg discusses implementing Gemba in the social media space   23:56 – Connecting brands with culture and employee base; the need to be empathetic & inclusive   27:07 – Building global brands while acknowledging there's no global consumer—understanding what's universal about brands and what's local that's adaptable    30:05 – What are some of the trends you see in your business?    33:55 – Gemba intersects everything you do—team, business strategy and provides the very foundation of how you think.    35:44 – The most significant challenges with Gemba    38:12 – Greg discusses how his leadership translates into building the culture you want in the organization   43:20 – Gemba enables employees to engage    48:34 – Outro Episode Link: Beam Suntory Guest Host: Andy Callahan, President and Chief Executive Officer of Hostess Brands Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.      Thank you to our podcast sponsor, Shure Incorporated.     For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. 

Episode 048 – Dave Kimbell, CEO, Ulta Beauty  On this episode of the Executives' Exchange, we dive into the profound role of beauty in our lives with two exceptional leaders: Dave Kimbell, CEO of Ulta Beauty, and guest host Michelle Collins, President of Cambium LLC. Discover how Ulta Beauty revolutionized the industry by making beauty accessible to all. Get ready to be inspired and gain invaluable insights as we explore beauty, technology, leadership, and community engagement.    00:00 – Intro  00:58 – Michelle introducing Dave  01:35 – Dave's background & early influences  03:47 – Roles prior to Ulta Beauty  05:55 – Ulta Beauty's beginning – Beauty in a New Way  09:27 – Technology enhancing the Ulta Beauty experience   12:04 – Data insights from loyalty customers & beauty enthusiasts  15:36 – Ulta Beauty's partnership with Target   18:00 – Challenges with retail theft   21:26 – Message from our sponsor, Shure  21:57 – Ulta Beauty's differentiators   24:06 – Deepening investments in Diversity, Equity, & Inclusion   26:53 – Setting industry & company standards  29:20 – Supporting new and emerging brands – Sparked   30:47 – Opportunities for Men as beauty consumers   32:16 – Advice for potential CEOs   34:49 – Dave's community involvement  37:25 – Supporting Chicago   39:44 – How leadership starts with heart  41:36 – Rapid fire questions  46:54 – Outro    Episode Link: Ulta Beauty   Guest Host: Michelle Collins, President, Cambium LLC  Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago     Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.      Thank you to our podcast sponsor, Shure Incorporated.     For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram 

Episode 047 – Marilynn Gardner, President and CEO, Navy Pier On this episode of the Executives' Exchange, get ready as we delve into the remarkable journey of Marilynn Gardner, the esteemed President and CEO of Navy Pier. Join us as Marilynn opens up and shares her lifelong commitment to fostering connections and celebrating the vibrant cultural tapestry of Chicago. Discover the legacy of Navy Pier and the incredible impact it has had on the city. This is a conversation you won't want to miss!   00:00 – Intro 00:48 – Exploring Marilynn's neighborhood 02:35 – Marilynn's early years 04:28 – Favorite childhood memories in Chicago 07:01 – Parents as role models 09:18 – Early career at Navy Pier 11:08 – Initiation of architectural developments 13:12 – Cultural history and purposes of Navy Pier 19:19 – Transformation of Navy Pier into a modern cultural hub 22:43 – Evolution into an independent nonprofit 24:13 – Message from our sponsor, Shure 24:43 – Financial challenges and adaptations during the pandemic 28:00 – Reopening of establishments 29:43 – Chicago Live! as a platform for local performing arts organizations 32:03 – Commercial projections for summer 33:36 – Role of former shipping warehouses 35:02 – Impact of NASCAR 35:57 – Security measures in Navy Pier 38:18 – What is EXPO Chicago? 40:00 – Current projects and events 44:43 – Navy Pier as an integrator of Chicago neighborhoods 48:08 – Coordination with citywide events 50:30 – Future Navy Pier initiatives 52:38 – Rapid fire questions 55:11 – Outro   Episode Link: Navy Pier   Host: Margaret Mueller, CEO & President, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago    Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram 

Episode 046 – Cecilia A. Conrad, CEO, Lever for Change   On this episode of The Executives' Exchange, we have a special treat for you as we delve into the future of philanthropy. Join us as we engage in a thought-provoking conversation with Julia Stasch, former President of the MacArthur Foundation, and Cecilia Conrad, CEO of Lever for Change. Together, they uncover the transformative power of philanthropy, offering unique insights through the lens of Lever for Change. Recorded in front of a live audience on April 13, 2023.   00:00 – Intro 00:57 – Who is Cecilia Conrad? 02:07 – The current state of philanthropy & disruption 05:53 – The aspiration gap 08:09 – The origin of Lever for Change 12:41 – What does Lever for Change do? 15:37 – Lever for Change values 20:18 – The problem with the word ‘solution' 25:40 - Message from our sponsor, Shure   26:14 – Lever for Change reached their $1B milestone and what that means 28:49 – Why Lever for Change is ‘issue agnostic' 35:46 – How philanthropy, government, and business can work together 39:28 – Most outrageous ideas Lever for Change has encountered 42:20 – Academic sectors role in philanthropy 44:54 – Ideas Lever for Change would love to see 46:17 – What post-award relationships & partnerships look like 48:06 – Is this disruption to philanthropy ready to expand and be replicated? 50:55 – Outro    Episode Link: Lever For Change | MacArthur Foundation   Guest Host: Julia Stasch, Board Chair, Lever for Change; Former President, MacArthur Foundation Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago        Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.      Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability, and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram   

Episode 045 – Lior Ron, Head of Uber Freight On this episode of The Executives' Exchange, we welcome Lior Ron, Head of Uber Freight with guest host Christine Schyvinck, President and CEO of Shure. Lior shares his story and how being a child of immigrant parents taught him life lessons and developed his passion for innovation. He describes his vision for the future of Freight, the role autonomous vehicles will play and so much more. Tune in to hear his whole story! 00:00 – Intro 00:43 – Lior's early years 02:32 – Decision to pursue Computer Science 04:50 – The joy of creation 06:11 – Being a ‘system thinker' 08:39 – Working and managing diverse teams 10:11 – Influence of his immigrant experience 12:39 - The leap to entrepreneurship & Google 19:06 – Chicago connections & Motorola experience 22:18 – Message from our sponsor, Shure 22:50 – Entry to logistics & Uber Freight 30:26 - Uber Freight alleviating supply chain issues 33:44 – Autonomous vehicles for logistics 40:40 – The future of Uber Freight 45:26 – Rapid fire questions 51:26 – Outro Episode Link: Uber Freight Guest Host: Christine Schyvinck, President & Chief Executive Officer, Shure Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

Episode 044 – Alice Waters, Food Activist, Chef, Founder & Owner, Chez Panisse On this episode of the Executives' Exchange, we welcome Alice Waters, Food Activist, Chef, and Founder & Owner of Chez Panisse with guest host Paul Kahan, Executive Chef and Partner at One Off Hospitality. Alice recalls her journey to launch Chez Panisse and rebuild people's connection with their food. Tune in to discover more about the Edible School Yard Project and the slow food movement. This episode was recorded in front of a live audience at Avec River North.   00:00 – Intro 00:47 – Paul Kahan Intro 03:45 – Alice passion beginning                                                       05:49 – Origin of Chez Panisse                                                         15:11 – Paul Kahan memory of Waters 16:13 – Shoutout to the day's chefs                                                 17:55 – Evolve Network 19:01 – Mt. Rushmore of culinary 21:48 – Message from our sponsor, Shure 22:19 – Edible School Yard Project beginning 23:22 – Influence to start the project 25:45 – Sensorily deprived world                                                      26:15 – MLK middle school project vision                                         29:37 – Edible School Yard Project map 30:59 – Connection with food and people                                       33:58 – Amazing revelation with the project 36:00 – Waters parent's victory garden                                             37:04 – Future of institutes 45:09 – Water's advice to leaders 50:21 – Outro   Episode Link: Chez Panisse | Edible School Yard Project   Guest Host: Paul Kahan, Executive Chef and Partner, One Off Hospitality Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

Episode 043 – Michael Osanloo, President and CEO, Portillo's On this episode of The Executives' Exchange, we have a Chicago favorite! Portillo's CEO, Michael Osanloo joins us along with guest host, Andy Lansing, CEO of Levy, another iconic Chicago restaurant brand. Osanloo and Lansing talk about the importance of servant leadership, taking quintessential eateries to the next level, and, of course, their go-to Portillo's orders. This episode was recorded in front of a live audience.  00:00 – Intro  01:05 – Lansing and Osanloo share their similarities 03:40 – Osanloo's college career choice  05:10 – Osanloo career before Portillo's 07:35 – Why he choose to work for Portillo's 10:10 – Portillo's story 13:20 – Osanloo beginning at Portillo's 14:36 – How Portillo's had lost its way 17:22 – Hospitality and importance of the employees  19:55 – Building up management 24:40 – Opportunities from local to global 28:12 – Message from our sponsor, Shure 28:44 – Osanloo vision for Portillo's 30:22 – Portillos's journey through COVID 34:09 – Servant Leadership 35:24 – How he knew Portillo's strategy was working 39:19 – Portillo's food 42:44 – Lightning round questions 44:37 – Outro Episode Link: Portillo's    Guest Host: Andy Lansing, CEO, Levy Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.         Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.     Find Shure on: Facebook | LinkedIn | Instagram  

Episode 042 – Scott Swanson, Regional President of Illinois, PNC Bank On this episode of The Executives' Exchange, we are honored to welcome Regional President at PNC Bank, and Exec Club Board Chair, Scott Swanson! Swanson shares how he fell in love with the City of Chicago, his passion for banking, and how those two things intersect in the best ways at PNC Bank. Join us as we dive into his story. 00:00 – Intro  01:25 – Swanson details his childhood and who influenced him growing up  06:45 – Swanson discusses the process of raising his kids in the city 09:15 – Swanson discusses his hobby 11:00 – Swanson's very first job 13:10 – How he went into banking 16:00 – What Swanson loves about banking in general and in Chicago 17:15 – Banking in Chicago 21:50 – Shares his journey to PNC Bank  25:15 – Message from our sponsor, Shure 25:40 – PNC partnership with Chicago Bears  28:50 – The relationship with sports and business in Chicago 30:46 – Grow Up Great program 32:25 – Balancing family and work 37:40 – Mentorship and developing soft skills                 41:30 – What he would like Chicago to focus on in the future                               43:25 – Rapid Fire Questions 44:45 – What he would say to his younger self 45:15 – Outro Episode Link: PNC Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.         Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram 

On this episode of the Executives' Exchange, we welcome Richard Edelman, CEO of Edelman! He will discuss his journey working alongside family to leading an award-winning global public relations firm. We will also explore the findings of this year's Trust Barometer, his insights on for business leaders navigating the polarized world we live in, and how the Midwest ranks for trust.     00:00 – Intro 00:52 – Edelman details his Childhood01:33 – Richard discusses how he joined his family business02:32 – How it's like working with family04:37 – Edelman legacy as a company07:20 – How the Trust Barometer got started09:50 – Why business is the only trusted institution 14:23 – New leadership traits in business18:25 – First force of polarization: Economic Anxieties    19:24 – Second force of polarization: Mass Class Divide 22:04 – Message from our sponsors, Shure22:34 – Third force of polarization: Institution of Imbalances24:57 – Fourth polarization the battle for truth26:26 – What media sources are trusted27:40 – How the Midwest is the least trusting region29:30 – What is the path forward                                   34:17 – Surprises with the Trust Barometer 36:34 – Rapid fire questions 38:01 – Outro              Episode Link: Edelman | 2023 Trust Barometer   Host: Margaret Mueller, President & Chief Executive Officer, The Executives' Club of Chicago   Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.     Find Shure on: Facebook | LinkedIn | Instagram  

Episode 040 – Paula Kerger, President and CEO, PBS Today's episode of the Executives' Exchange features PBS' President and CEO, Paula Kerger. Paula is joined by guest host, Bill Kurtis, acclaimed television documentary producer and host. Paula talks about the vital role of public broadcasting and what it means to her to be the first woman leading PBS. Listen in to hear the challenges she's faced, the values PBS lives by, and the future of public media. This episode was recorded in front of a live audience.   00:00 – Intro 01:40 – Kerger details her childhood and her relationship to public broadcasting 04:00 – Kerger discusses her early career 08:32 – The role of mentor relationships 09:30 – Kerger details meeting hero and mentor Newt Minnow 13:40 – How public broadcasting is local, yet national 16:55 – How PBS lives its values and evolves 19:00 – How PBS will help solve climate change 21:58 – Message from our sponsor, Shure 22:26 – Importance of diversity in media 25:10 – How COVID-19 was the biggest challenge Kerger has faced 34:15 – Distribution of funding for public broadcast 39:05 – Kerger's favorite PBS program 40:55 – What PBS will look like in the next three years 43:30 – Outro         Episode Link: PBS | NPR   Guest Host: Bill Kurtis, Acclaimed Television Documentary Producer and Host Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

On this episode of the Executives' Exchange, we hear from Melissa Urban, Co-Founder of Whole30 and author of The Book of Boundaries. Urban tells the story of how hitting rock bottom with her addiction led her to build the Whole30 brand and mission. Her journey taught her to honor her limits in all situations, a lesson she shares in her recent book. Enjoy this conversation with Melissa!     00:00 – Introduction  00:55 – Urban details her upbringing  03:31 – Urban talks about her hobby of rucking  05:45 – Mission of Whole30  08:30 – Urban discusses struggle with drug addiction, beginning of health and fitness journey  11:06 – Urban's self-work practices  13:15 – Urban's decision to hire a president for Whole30  17:25 – Championing DEI; how to adapt when you know more  20:50 – Sponsor message from Shure  21:33 – Why Urban is known as “the boundary lady”  23:45 – Summary of The Book of Boundaries  27:35 – How saying no is a kindness  29:15 – Workplace boundaries  33:15 – Personal life boundaries  36:25 – Clear expectations of favors  42:30 – Holding boundaries; not taking on others' emotions  44:22 – Saying no and relearning healthy communication habits  46:10 – How to navigate allyship, boundaries, and family  49:47 – What Urban hopes readers remember  50:30 – Rapid fire questions  51:25 – Outro   Episode Link: Whole30 | Book of Boundaries Host: Margaret Mueller, CEO & President, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.         Thank you to our podcast sponsor, Shure Incorporated.    For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.    Find Shure on: Facebook | LinkedIn | Instagram   

Today's episode of Executives' Exchange spotlights Lynn Osmond, President and CEO of Choose Chicago. She is joined by guest host, Teresa Wilton Harmon, Chicago Office Managing Partner at Sidley Austin LLP. Osmond tells us her tale of going from music to architecture to champion of all things Chicago. She details her mentorship experience, her 25 years with Chicago Architecture Center, and why she's passionate about Chicago's future. Sit back and enjoy this conversation with Lynn! 00:00—Introduction 02:00—Lynn details her journey growing up in Canada, moving to the US, and finding a passion for architecture 04:28—Lynn discusses taking over the Chicago Architecture Foundation and building its programming, eventually founding the Chicago Architecture Center 07:25—Developing Open House Chicago and the Chicago city model 09:24—Expanding CAF, her priorities, and growth mindset 11:10—Lynn discusses engaging young people, developing architecture curriculum in CPS, and programming specifically for girls 14:30—Lynn discusses role as President Emeritus, future of CAF; equitable programming 16:08—Shure sponsor message 17:20—Transitioning to Choose Chicago; rebuilding staff, audiences, and funding post-pandemic 24:45—Lynn discusses being first woman in her role; mentorship, supporting other women in the industry; work-life balance 29:45—Tourism disruption; opportunities for people in hospitality, including training and advancement 31:34—Lynn discusses which awards mean most to her; CAC Lynn Osmond award, which will live on; recognized with honorary AIA 32:50—Rapid fire questions 36:21—Outro Episode Links: Choose Chicago | Chicago Architecture Center | Sidley Austin LLP Guest Host: Teresa Wilton Harmon, Chicago Office Managing Partner at Sidley Austin LLP Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 037 – Brendan Whitworth, CEO, Anheuser-Busch On this episode of the Executives' Exchange, we welcome Brendan Whitworth, CEO of Anheuser-Busch. Brendan sits down with guest host Doug Glanville, Baseball Analyst for Marquee Sports Network to discuss his career journey and the importance of innovation to keep your business growing. Tune in to hear Whitworth's perspective on sustainability, the beverage industry during COVID and the importance of partnerships. This episode was recorded in front of a live audience at Chicago's Wrigley Field. 0:00 - Intro 01:28 - Whitworth's new role and Anheuser Bush's future 06:33 - The power of partnerships 12:12 - About sustainability 14:59 - How Anheuser-Busch builds communities 16:00 - The expansion of DEI 18:41 - Message from our sponsor Shure. 19:24 - The three major rules that have been adopted for 2023 24:00 - Artificial Intelligence within the company 26:14 - Responsible drinking & Anheuser-Busch 28:13 - Memorable stories for Whitworth 30:23 - Thank you & remarks 30:45 - Outro   Episode Link: Anheuser-Busch   Guest Host: Doug Glanville, Baseball Analyst, Marquee Sports Network Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

Roz Brewer Podcast Episode 036 – Roz Brewer, CEO, Walgreens Boots Alliance On this episode of the Executives' Exchange, we welcome Roz Brewer, CEO of Walgreens Boots Alliance and guest host, Dean Harrison, Immediate Past Chair of the Exec Club Board of Directors and CEO of Northwestern Memorial HealthCare. Roz and Dean discuss the future of Walgreens and their mission to reduce healthcare inequalities and the key role technology plays. Tune in to hear Brewer's vision for accessible healthcare in the United States. This episode was recorded in front of a live audience at the Ivy Room in Chicago.   00:00 - Intro 01:45 - Brewer's experience in education and her role today. 03:20 - The impact of COVID 06:00 - New Clinical trials at Walgreens 06:55 - How did the pandemic affect how to get your workforce rearranged? 09:20 - New lessons to carry forward. 11:00 - After the lessons, how does Brewer see the future? 13:16 - Would there be hospital and patient services? 18:10 - The biggest risk 18:50 - Health and Equity 22:10 - The BBA as a way of creating jobs 23:20 - Word from our sponsor, Shure. 24:00 - About innovation  25:30 - Three things to improve equity in healthcare within Chicago. 28:20 - Who were Brewer's mentors? 29:50 - Who does Brewer seek for advice? 31:00 - How do you balance your professional and personal life? 33:00 - Retail expertise as a tool for healthcare 34:10 - Brewer's perspective on pharmacists evolving. 36:45 - Best career advice from Brewer 37:00 - Last questions 38:43 - Outro   Episode Link: Walgreens Boots Alliance   Guest Host: Dean Harrison, CEO, Northwestern Memorial HealthCare Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

On this episode of the Executives' Exchange, we welcome Andy Dunn, Author of BURN RATE & Founding CEO of Bonobos with guest host, Jasmine Shells, Co-Founder & CEO of Five to Nine. Andy shares his entrepreneurship experience while living with bipolar disorder and excelling on his journey. Tune in to hear Dunn's broader perspective on the importance of accepting yourself and breaking the mental illness stigma. This episode was recorded in front of a live audience at the American Writer's Museum in Chicago. 00:20 - Intro 01:40 - Cubs or Sox? 02:55 - More about Dunn's family  04:40 - The pivotal moment to start his company 06:20 - The biggest shift in the Chicago tech scene 08:00 - “The future is already here” 12:28 - Dunn gives advice for aspiring founders 14:45 - Dunn's journey as an entrepreneur and his mental health. 19:45 - A word from our sponsor Shure 20:15 - More about bipolar disorder. 30:00 - Dunn's suggestion for organizations to deal with mental health challenges. 34:50 - The motivation behind Dunn's book 38:37 - Why “BURN RATE”? 41:13 - People's response to “BURN RATE” 43:26 - Who does Dunn go to for vulnerability? 45:26 - Where did Dunn channel his energy? 47:55 - What is next? 48:50 - Thank you/Outro   Episode Link: Burn Rate: Launching A Startup and Losing My Mind   Host: Jasmine Shells, Co-Founder & CEO, Five to Nine Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago      Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.       Thank you to our podcast sponsor, Shure Incorporated.   For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.   Find Shure on: Facebook | LinkedIn | Instagram  

Today on the Executives' Exchange we're joined by Janet Foutty, Deloitte US Executive Chair and co-author of Arrive and Thrive: 7 Impactful Practices for Women Navigating Leadership and Tara Montgomery, Executive Producer and Head Content Creator, OWN: Oprah Winfrey Network's. Janet shares specifics about the 7 Key Practices, as well as, the experiences from her career that inspired the book. Tune in to learn how she succeeded by embracing her authentic self and how nothing hard is ever done alone.  00:00 – Intro 01:20 – The inspiration behind “Arrive & Thrive” 04:27 – The 7 Key Practices 05:12 – The 2 Main Key Practices Foutty follows the most. 10:30 – The practice that disrupted Foutty's thinking the most. 12:00 – What Foutty learned about writing her book. 13:40 – The story that resonated with Foutty 15:55 – Foutty reads three sections of the book. 20:50 – Word from our sponsor, Shure. 22:50 – Foutty describes her own leadership style. 26:20 – Foutty talks about the kind of people we want to rise in our companies nowadays. 29:15 – The challenges of women and how to support them. 31:20 – The importance of Diversity, Equity & Inclusion 36:55 – How does Foutty manage herself when working with a difficult person or situation? 39:00 – Some advice on how to achieve impact. 41:52 – In terms of women's leadership, what do you know for sure? 42:35 – Outro Episode link: Deloitte | Arrive and Thrive: 7 Impactful Practices for Women Navigating Leadership Guest Host: Tara Montgomery, Executive Producer and Head Content Creator, OWN: Oprah Winfrey Network Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Today on the Executives' Exchange we're joined by Dorri McWhorter, President and CEO of YMCA of Metropolitan Chicago. Dorri sits down to discuss her experience— not only limited to the private sector but with non-profit organizations as well. Dorri provides insight on the experience that served to develop herself as a powerful leader in different areas of business. Tune in to learn how she continues to use her skills to create an impact on others' lives while continuing to develop her professional experience at YMCA.   00:20 – Introduction 01:00 – Dorri shares childhood experience and a more about her desire to become an accountant since a young age. 04:45 – Dorri shares her experience from management consulting to non-profits, how she continues to grow while being part of different areas. 07:28 - A journey: Leaving the private sector to find a new track. 9:30 - A shift in the model of the YMCA 11:00 - The gift from McKenzie Scott story. 13:10 - Why unrestricted gifts are so important. 15:30 - Why the YMCA? 16:36 - The most challenging part of her first 90 days. 21:58 – Maintaining an active position in the accounting area: The importance for accounting as an African American woman. 25:33 – Dorri's embodiment as a Tri-sector athlete 28:17 - Word from our sponsor Shore 29:25 - A talk about Corporate America and social justice. 30:17 - The fundamentals of creating an inclusive business. 36:21 - What the future holds after the pandemic, what is Dorri hopeful for? 38:35 - What does it mean to be a socially conscious business leader today? 40:38 - How to evaluate the performance of companies? 44:00 - The impact The Club had on Dorri's life 46:30 – Dorri's incorporation of kindness in everyday life 48:43 – Time: The properties of time in order to scale your involvement. 50:10 - Ending questions    Episode link: YMCA Chicago Host: Margaret Mueller, CEO & President, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago    Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.     Thank you to our podcast sponsor, Shure Incorporated.  For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.  Find Shure on: Facebook | LinkedIn | Instagram 

Episode 032 - Gavin Hattersley, President and Chief Executive Officer, Molson Coors Beverage Company On this episode of the Executives' Exchange, Gavin Hattersley, President and CEO of Molson Coors Beverage Company is joined by, Kate Sullivan, Host and Executive Producer, To Dine For with Kate Sullivan. This conversation was recorded in front of a live audience on May 25, 2022. Tune in to hear how his old school values and leadership style play out in his successful career leading a multinational drink and brewing company. 2:50 - Hattersley discusses his early life & the unwritten family rules 5:50 – How the first few years in the business world shaped his career 8:33 – Discusses how he navigated the pandemic & how his leadership style had to change 13:00 – Consumer opinions around his iconic brands 15:00 – Hattersley discusses the explosion of the hard seltzer market 19:48 – He shares his corporate culture & how he personally shapes this culture 23:30 – The future of MillerCoors 28:20 – The steps MillerCoors is taking to create an inclusive environment 32:20 – Hattersley shares his most memorable beer Episode link: Molson Coors Guest Host: Kate Sullivan, Host and Executive Producer, To Dine For with Kate Sullivan Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts. Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 031 – Laurie Weingart, Co-Author, The No Club: Putting a Stop to Women's Dead-End Work   On this episode of the Executives' Exchange, Laurie Weingart, Professor of Organizational Behavior and Theory at Carnegie Mellon University and co-author of The No Club: Putting a Stop to Women's Dead-End Work, sits down with guest host, Cheryle Jackson, CEO, MyOwnDoctor & Founder, Grit and Grace, The Movement. This conversation was recording in front of a live audience on June 1, 2022 where they discussed the how women are more likely to be assigned tasks that do not help promote their careers, but in fact can often hurt their chances for promotions. Tune in to learn more about non-promotable tasks and how you and your organization can think strategically about assigning these tasks to improve gender equity in the workplace.   1:00 – Introduction 3:22 – Dr. Weingart explains what the No Club is and how it came to be 7:30 – The research process for the No Club & quantifiable data 12:13 – A discussion on non-promotable work 22:30 – “The Effective No”, benevolent sexism, & women of color 32:20 – Dr. Weingart discusses emotional labor 36:00 – How can women avoid doing an unfair share of unpromotable work 41:35 – Dr. Weingart discusses ways to avoid handing work down to other women and saying no to note taking 51:00 – What your roles should be within your organization    Episode link: The No Club   Guest Host: Cheryle Jackson, CEO, MyOwnDoctor & Founder, Grit and Grace, The Movement Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.   Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

On this episode of the Executives' Exchange, guest host, MxD's Chandra Brown sits down with Patrick O'Rahilly, founder and CEO of Factory Fix. They discuss the opportunities and challenges of reshoring manufacturing and supply chain operations, in the US, and Chicagoland in particular. From attracting and retaining talent to the pipeline for professional growth, these two explore ways we can all be thinking about solving some of the supply chain backlogs by bringing opportunities stateside.   01:15 – Patrick discusses the founding and ideas behind Factory Fix 06:30 – How Patrick's business ran pre-pandemic and how he survived during Covid-19 13:22 – Patrick discuses business and manufacturing strategy specifically in the Chicagoland area 15:45 – Patrick's thoughts on the current labor market & the opportunities and challenges it will bring 21:32 - Patrick discusses the business market in neighboring countries 23:21 – Patrick discusses diversity in the workplace in today's market 25:20 – Technological and automation industry advancements & the opportunities they will create 31:26 – Patrick discusses Supplier diversity to support local manufacturing 33:43 – The innovative technologies Patrick uses at Factory Fix 38:50 – Patrick discusses the one step for success in the Midwest for manufactures   Episode link: FactoryFix | MxD Guest Host: Chandra Brown, CEO, MxD Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.   Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

On this episode of the Executives' Exchange, Daniel Polotsky and Ben Weiss of CoinFlip, join guest host, Kristi Ross Co-CEO and President of tastytrade, Inc., to discuss the creation and development of CoinFlip. Tune in to learn more about how CoinFlip became one of the fastest growing companies, the competition in the cryptocurrency world, and advice they have for entrepreneurs in today's day and age.   1:00 – Daniel and Ben discuss how they met in high school and their ideas behind the company  6:24 – Ben shares his thoughts on having Co Founders in his company   7:50 – Daniel discusses the inception of the company and how it took off  11:30 – CoinFlip's biggest hurdles  12:55 – Ben shares the ideas behind Trade Desk   17:37 – Ben discusses how CoinFlip stands out from the competition  21:36 – The future of crypto  25:50 – CoinFlip's commitment to sustainability   29:15 – CoinFlip's “secret sauce”   31:52 – Daniel discusses opportunities in Chicago   34:30 – Ben and Daniel share their proudest accomplishment  38:56 – The biggest takeaways from building this company   41:27 – Daniel shares his advice he would give to college students  49:04 – How Daniel and Ben would describe each other in 3 words  50:23 – Coinflip's plans for international business   Episode link: CoinFlip Guest Host: Kristi Ross, Co-CEO and President, tastytrade, Inc. Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago Subscribe on Apple, Spotify, Stitcher or wherever you listen to podcasts.   Thank you to our podcast sponsor, Shure Incorporated. For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones. Find Shure on: Facebook | LinkedIn | Instagram

Episode 028 – Kenneth C. Frazier, Executive Chairman & Former CEO, Merck & Co. On this episode of the Executives' Exchange, Kenneth C. Frazier, Executive Chairman and former CEO of Merck is joined by Margaret Mueller, the Executives' Club of Chicago's President & CEO. Frazier discusses his experiences working as a lawyer and activist and how it defined him as a leader. Tune in to hear how his values play out in his successful career.    01:17 – Kenneth discusses his upbringing in Philadelphia and how it has defined him as a leader 02:52 – Kenneth describes his first job & segregation  04:52 – How powerful advocacy work at the start of his career shaped Kenneth's leadership as a CEO 10:17 – Kenneth discusses his ambition to become CEO as a general counsel & what people saw in him that he did not see in himself 14:43 – How one can embody their employee's values, goals and ambitions.  15:50 – A company's “soul” & how Kenneth found Merck's soul as CEO 18:00 – Kenneth discusses Covid-19, Merck's development of a new oral drug, and the global impact it may have 24:32 – How Kenneth's values translated to his company's work and vision 28:01 – Kenneth discusses his position on the President's business council  31:48 – Kenneth discusses company's positions and progress on racial and social justice in this country  36:17 – Kenneth discusses his transition to chairman at Merck & and what he brings to the table    Episode Link: Merck    Host: Margaret Mueller, CEO & President, The Executives' Club of Chicago Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago   Thank you to our podcast sponsor, Shure Incorporated.  For nearly 100 years, Shure Incorporated has developed best-in-class audio products that provide high-quality performance, reliability and value. Headquartered in Niles, Illinois, our history of innovation and expertise in acoustics, wireless technology, and more enables us to deliver seamless, transparent audio experiences to a global audience. Our diverse product line includes world-class wired and wireless microphones, networked audio systems and signal processors, conferencing and discussion systems, software, a loudspeaker, and award-winning earphones and headphones.  Find Shure on:  Facebook  LinkedIn  Instagram 

On this episode of the Executives' Exchange, Mark Hoplamazian, President & CEO of Hyatt Hotels Corporation, and Robert Isom, CEO of American Airlines sit down with guest host, Phil LeBeau of CNBC. Tune in to hear about the ramifications of inflation on the travel industry, the return of both business and leisure travel, and the importance of human connection in the workplace. This conversation was recorded in front of a live audience on May 11, 2022.   02:00 – Mark and Robert discuss the current rate of inflation & macro-economics  05:30 – Fuel, airline tickets, and business travel 10:16 – Mark and Robert discuss the state of the return to office movement in corporate America   15:10 – How has the pandemic changed how you define your customer? 18:30 – Mark weighs in on Chicago's importance to American Airlines and Hyatt  22:40 – How will our current economic situation compare to previous times? 28:20 – The future of loyalty programs & sustainable businesses   Episode links: American Airlines | Hyatt Hotels   Host: Phil LeBeau, Auto and Airline Industry Reporter, CNBC Producer: Eva Penar, Chief Content & Communications Officer, The Executives' Club of Chicago