Podcasts about hbr guide

What can a global pop icon teach us about business strategy? In the case of Taylor Swift, more than you might think.Episode SummaryOn this episode, I'm joined by Kevin Evers, senior editor at Harvard Business Review and the author of There's Nothing Like This: The Strategic Genius of Taylor Swift. We dive deep into what makes Swift not just a pop icon but a master strategist — someone who has repeatedly made bold, counterintuitive business decisions and turned them into career-defining moments. Kevin and I explore how Taylor has managed her brand like a founder, handling everything from customer loyalty to product lifecycle planning, channel distribution to reputation management. He explains how she's cultivated extraordinary fan intimacy, exercised long-term thinking, and turned public conflict into strategic advantage; all while maintaining creative and commercial dominance. One of the key moments we reflect on is her decision to re-record her early albums to reclaim ownership of her masters — and since we recorded this episode, there's been a major update: she's now reportedly bought back the original masters. It's a case study in asset control, strategic patience, and sticking to your values, and whether or not you're a Swiftie, there's a lot to learn.Guest Biography Kevin is a senior editor at Harvard Business Review, where he focuses on strategy, innovation, and leadership. He is the author of The Strategic Genius of Taylor Swift, a book that applies a business lens to the career of one of the most commercially successful musicians of our time.In the book — and this conversation — Kevin explores how Swift's strategic decision-making offers lessons in branding, IP management, customer engagement, and more. In addition to his work at HBR, Kevin has also edited and collaborated on several bestselling business books, including titles in the HBR Guide series.AI Generated Timestamp Summary0:00:00 - Intro (7 Minutes)Introduction to Taylor Swift's strategic acumen in brand management.Discussion with Kevin Evers on how Swift has built a resilient brand and fostered fan loyalty.Highlighting her decision to re-record albums as an example of her entrepreneurial instincts.0:06:49 - Taylor's Bold Career Evolution (7 Minutes)Exploration of Swift's transition from country star to pop icon.Examination of key career moments, including the 2009 MTV VMA incident.Analysis of how Swift turns challenges into opportunities.0:13:46 - Taylor Swift's Collaborative Evolution (14 Minutes)Swift's strategic collaborations and her fear of stagnation.Insights into her partnership with producer Max Martin and how it helped evolve her sound.Comparisons to the Beatles' ability to adapt and innovate.0:27:26 - Taylor Swift's Evolving Content Strategy (4 Minutes)Discussion on Swift's adaptation to the music industry's changing dynamics.Her shift from releasing albums every two years to more frequent releases.Analysis of her blend of abundant content and scarce online presence.0:31:51 - Taylor Swift's Fan-Obsessed Strategy (14 Minutes)Exploration of Swift's marketing strategy focused on fan engagement.Use of subtle clues and inside jokes to create anticipation among fans.Examination of her decision to re-record albums and its impact on fan loyalty.0:46:14 - Taylor Swift's Founder Mentality and Risk (10 Minutes)Examination of Swift's instinct-driven career decisions.Comparison of her strategy to tech giants like Apple and Amazon.Discussion on her music-first philosophy and founder mentality.0:56:10 - Taylor Swift's Resilient and Innovative Career (12 Minutes)Analysis of Swift's ability to adapt and thrive in the streaming age.Examination of her strategic pivots and their impact on her career.Reflection on her focus on passions and connection with superfans.Links There's Nothing Like This - https://www.nothinglikethisbook.com/HBR Summary: https://hbr.org/2025/03/the-strategic-genius-of-taylor-swiftKevin on LinkedIn: https://www.linkedin.com/in/kevin-evers1/

Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leaders are responsible for handling conflicts between their employees, teams, and peers, it is crucial for them to have effective strategies for conflict management. Amy Gallo, the author of “Getting Along: How to Work with Anyone (Even Difficult People)," joins the Talent Angle podcast to provide valuable insights and strategies on how to effectively manage conflicts and transform them into productive dialogues within your organization. Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, and difficult conversations. She's the best-selling author of “Getting Along: How to Work with Anyone (Even Difficult People)” and the “HBR Guide to Dealing with Conflict,” as well as hundreds of articles for Harvard Business Review. For the past five years, Amy has co-hosted HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace. Her advice has been featured in the New York Times, Wall Street Journal, Fast Company, BBC, and NPR. Caroline Walsh is a managing vice president in Gartner's HR practice. Her teams help HR leaders build and execute talent, diversity, rewards, and learning strategies and programs. Caroline has also led Gartner research teams on commercial banking strategy and leadership. She holds a bachelor's degree in East Asian studies from Columbia University, and a master's degree in public affairs from Princeton University.

Elisa Farri and Gabriele Rosani authors of "HBR Guide to Generative AI for Managers" by Marc Kramer

In 2024, expert guests joined the Gartner Talent Angle to share their advice on the trickiest apsects of leadership that are critical to success in the modern world of work: uncertainty,  conflict and failure. Nathan Furr and Susasannhah Harmon Furr detail how organizations can navigate uncertainty to drive transformation and innovation. Amy Gallo shows how leaders can effectively manage conflicts and transform them into productive dialogues within their organization. Amy Emondson offers insights on how organizations can shift their mindset toward failure and embrace it as a catalyst for growth and improvement.   Nathan Furr is a professor of strategy at INSEAD, where he teaches innovation and technology strategy. Nathan earned his doctorate from the Stanford Technology Ventures Program (STVP) at Stanford University and has written five books and more than 70 articles on innovation, technology, and transformation. Susannah Harmon Furr is a designer and art historian, and has founded a women's clothing line inspired by her research. She is currently creating a hope accelerator in Normandy, France, to teach regenerative ecosystems and transformation for individuals and families. Susannah and Nathan Furr are co-authors of “The Upside of Uncertainty” (HBR Press, July 2022).   Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, and difficult conversations. She's the best-selling author of “Getting Along: How to Work with Anyone (Even Difficult People)” and the “HBR Guide to Dealing with Conflict,” as well as hundreds of articles for Harvard Business Review. For the past five years, Amy has co-hosted HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace. Her advice has been featured in the New York Times, Wall Street Journal, Fast Company, BBC, and NPR.   Amy C. Edmondson, the Novartis Professor of Leadership and Management at Harvard Business School, is a management scholar best known for her research on psychological safety and team learning. She has been recognized by the biannual Thinkers50 global ranking of management thinkers since 2011 and was ranked No. 1 in 2021 and 2023. She is the author of eight books, including her most recent book, Right Kind of Wrong: The Science of Failing Well, and more than 100 academic articles.

Are you stuck in a negative rut with someone at work? HBR contributing editor and workplace conflict expert Amy Gallo says repairing a broken professional relationship will improve your work life — whether it's your boss, a coworker, or even your employee. In this episode, she breaks down the different types of relationship conflicts that are common at work and the steps you can take to move forward — starting with more empathy and less ego. Key episode topics include: leadership, careers, managing conflicts, difficult conversations. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Watch the original HBR Guide episode: Fixing a Broken Relationship at Work (2024)· Find more episodes of the HBR Guide series on YouTube.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Register for the webinars:Where Searchers Go Wrong - Thu  Nov. 14 - https://bit.ly/40HZtZKLegal Office Hours: Understanding the Waterfall - Thu Nov 24 - https://bit.ly/4hEzVThThe story behind "Rick & Royce", who've probably done more to grow entrepreneurship through acquisition than anyone.Topics in Rick and Royce's interview:How they met in academiaGrowth of their ETA class at HarvardUnexpected success of their bookSatisfaction of changing students' livesThoughts on their sons searching for businessesPartner/family perspectives on searchValue of learning about failed acquisitionsHow attitudes about small business have transformedUsing their podcast to educate about small businessThoughts on pursuing wealthReferences and how to contact Rick and Royce:The book: HBR Guide to Buying a Small BusinessThe podcast: Think Big, Buy SmallGet complimentary due diligence on your acquisition's insurance & benefits program:Oberle Risk Strategies - Search Fund TeamGet a complimentary IT audit of your target business:Email Nick Akers at nick@inzotechnologies.com, and tell him you're a searcherLearn more about Walker Deibel's done-with-you buy-side advisory:The Acquisition LabConnect with Acquiring Minds:See past + future interviews on the YouTube channelConnect with host Will Smith on LinkedInFollow Will on Twitter

Kim and Wesley welcome Amy Gallo the author of "Getting Along: How to Work with Anyone (Even Difficult People)".  They all tell stories about working with someone especially difficult and what they learned from these situations.  They also review some of the archetypes from Amy's book: the know-it-all, the tormentor, the political operator, the insecure boss.. to name a few.  Amy discusses how to navigate these situations, even when to salvage something valuable when there is quite a bit of power asymmetry and leaving is not an immediate option. About Amy Gallo:Amy Gallo is a workplace expert who writes and speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback. She is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review.  She also co-hosts a podcast called "Women at Work".  www.amyegallo.com/about

Welcome to an interview with Richard Ruback and Royce Yudkoff, HBS professors and the hosts of 'Think Big, Buy Small' podcast.    In this episode, we discuss current market trends related to entrepreneurship through acquisition. We also touch on the demographic trend of baby boomers retiring and needing to sell their businesses, and its impact on buying and selling businesses. Most importantly, Richard and Royce share their advice on how to find the right business to buy, the key considerations and how to evaluate businesses, common buyer errors, and the challenges of buying from baby boomers.   Think Big, Buy Small is a new podcast from Harvard Business School that explores this innovative approach to entrepreneurship: acquisition entrepreneurship. The show is an extension of their courses on small firms, including “Entrepreneurship Through Acquisition,” which has been taken by thousands of MBA students, and their highly-regarded book, HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company, which has sold more than 65,000 copies.   Richard S. Ruback is a Baker Foundation Professor and the Willard Prescott Smith Professor of Corporate Finance, Emeritus at the Harvard Business School.  Over the last 15 years, he and Royce Yudkoff have been developing and teaching a second year course titled “The Financial Management of Smaller Firms” and a field course called “Entrepreneurship Through Acquisition”.  Ruback and Yudkoff's book, HBR Guide to Buying a Small Business was published by Harvard Business Review Press in 2017. The book is a practical roadmap through the steps required to find, evaluate, negotiate, and finance the acquisition of a smaller firm.   Ruback earned his Ph.D. in business administration at the University of Rochester in 1980 and taught at MIT's Sloan School before joining the HBS faculty as a visiting professor in 1987. He was appointed associate professor in 1988 and full professor in 1989. Ruback has served as an editor for the Journal of Financial Economics and is the author of numerous articles on corporate finance and valuation.   Royce Yudkoff is the MBA Class of 1975 Professor of Management Practice of Entrepreneurial Management at the Harvard Business School and a General Partner and co-founder of ABRY Partners, LLC in Boston, MA. Alongside Professor Richard Ruback, Royce currently co-teaches a second year case course titled “The Financial Management of Smaller Firms” and a field course called “Entrepreneurship through Acquisition”. These courses focus on how to acquire, finance, and operate your own smaller firm.   As was mentioned above, Ruback and Yudkoff's book, HBR Guide to Buying a Small Business, was published by Harvard Business Review Press in 2017.  The book is a practical roadmap through the steps required to find, evaluate, negotiate, and finance the acquisition of a smaller firm.   In 1989, Royce co-founded ABRY Partners, a private equity firm focused on the media, communications and business and information services markets. Since 1989 the firm has completed over $27 billion of leveraged transactions and other private equity investments involving approximately 450 properties. Over this period Royce has also served on numerous private and public corporate boards.   Royce graduated from the Harvard Business School in 1980 as a Baker Scholar and is an honors graduate of Dartmouth College.   Get a copy of HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company: https://rb.gy/2omnrh   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo

Are you a know-it-all? Is your boss insecure? Do you have a passive aggressive co-worker? If someone at work is difficult, our guest Amy Gallo can help you learn to deal with them. She is the best-selling author of Getting Along, How to Work With Everyone (Even Difficult People) and HBR Guide to Dealing with Conflict. Amy has had a successful career helping organizations address and manage different types of conflicts. She will walk us through common workplace conflicts, the eight archetypes of difficult people, conflict management tips and the importance of being able to work with anyone. A skill we all need, because… difficult people are everywhere. At Metlife, we are committed to diversity, equity and inclusion and we believe making a difference in the lives of our customers, community, and the world around us is #AllTogetherPossible. Learn more and join us at MetLife.com.Views and opinions expressed during the podcast are those of the individuals expressing them and do not necessarily reflect those of MetLife or Hueman Group Media.

Welcome to Strategy Skills episode 485, featuring an interview with Richard Ruback and Royce Yudkoff, HBS professors and the hosts of 'Think Big, Buy Small' podcast.    In this episode, we discuss current market trends related to entrepreneurship through acquisition. We also touch on the demographic trend of baby boomers retiring and needing to sell their businesses, and its impact on buying and selling businesses. Most importantly, Richard and Royce share their advice on how to find the right business to buy, the key considerations and how to evaluate businesses, common buyer errors, and the challenges of buying from baby boomers.   Think Big, Buy Small is a new podcast from Harvard Business School that explores this innovative approach to entrepreneurship: acquisition entrepreneurship. The show is an extension of their courses on small firms, including “Entrepreneurship Through Acquisition,” which has been taken by thousands of MBA students, and their highly-regarded book, HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company, which has sold more than 65,000 copies.   Richard S. Ruback is a Baker Foundation Professor and the Willard Prescott Smith Professor of Corporate Finance, Emeritus at the Harvard Business School.  Over the last 15 years, he and Royce Yudkoff have been developing and teaching a second year course titled “The Financial Management of Smaller Firms” and a field course called “Entrepreneurship Through Acquisition”.  Ruback and Yudkoff's book, HBR Guide to Buying a Small Business was published by Harvard Business Review Press in 2017. The book is a practical roadmap through the steps required to find, evaluate, negotiate, and finance the acquisition of a smaller firm.   Ruback earned his Ph.D. in business administration at the University of Rochester in 1980 and taught at MIT's Sloan School before joining the HBS faculty as a visiting professor in 1987. He was appointed associate professor in 1988 and full professor in 1989. Ruback has served as an editor for the Journal of Financial Economics and is the author of numerous articles on corporate finance and valuation.   Royce Yudkoff is the MBA Class of 1975 Professor of Management Practice of Entrepreneurial Management at the Harvard Business School and a General Partner and co-founder of ABRY Partners, LLC in Boston, MA. Alongside Professor Richard Ruback, Royce currently co-teaches a second year case course titled “The Financial Management of Smaller Firms” and a field course called “Entrepreneurship through Acquisition”. These courses focus on how to acquire, finance, and operate your own smaller firm.   As was mentioned above, Ruback and Yudkoff's book, HBR Guide to Buying a Small Business, was published by Harvard Business Review Press in 2017.  The book is a practical roadmap through the steps required to find, evaluate, negotiate, and finance the acquisition of a smaller firm.   In 1989, Royce co-founded ABRY Partners, a private equity firm focused on the media, communications and business and information services markets. Since 1989 the firm has completed over $27 billion of leveraged transactions and other private equity investments involving approximately 450 properties. Over this period Royce has also served on numerous private and public corporate boards.   Royce graduated from the Harvard Business School in 1980 as a Baker Scholar and is an honors graduate of Dartmouth College.   Get a copy of HBR Guide to Buying a Small Business: Think Big, Buy Small, Own Your Own Company: https://rb.gy/2omnrh   Here are some free gifts for you: Overall Approach Used in Well-Managed Strategy Studies free download: www.firmsconsulting.com/OverallApproach   McKinsey & BCG winning resume free download: www.firmsconsulting.com/resumepdf   Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo  

Royce Yudkoff, Professor of Management Practice at Harvard Business School, talks about his book the HBR Guide to Buying a Small Business. Royce provides a comprehensive plan and proven  strategies to evaluate, purchase, and successfully run a small business. Listen for three action items you can use today. Host, Kevin Craine Do you want to be a guest? https://Everyday-MBA.com/guest

Amy Gallo is a workplace expert who frequently writes and speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback. She is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. … Read More Read More

Send us a Text Message.In this episode of The Wineitupanotch Podcast, we delve into Part Three our wine facts series, designed to test and expand your wine knowledge.The episode covers six wine facts of varying difficulty levels, offering an interactive learning experience.Delivered in an engaging Q&A format designed to challenge and expand listeners' wine knowledge, the aim here is to provide you with some light-hearted learning and give you a chance to improve your wine knowledge and deepen your understanding. It's like taking a wine quiz, but with no pressure!Additionally, Anshu shares insights from a book she has recently read called the 'HBR Guide to Smarter Networking,' emphasizing the importance of building and maintaining strong networks. Episode Chapters:00:43 Introduction to The 30 Days of Wine Facts Project01:45 Engaging with the Podcast02:51 Discovering the HBR Guide to Smarter Networking - the importance of your network08:02 Wine Quiz - Diving into Six Interesting Wine Facts09:42 Wine Quiz Answers14:28 Closing CommentsLet's stay in touch - we always love to hear from you! Follow the wine related antics and fun on the following social channels: Blog: www.wineitupanotch.com The Wineitupanotch Podcast on Instagram Wineitupanotch on Instagram Wineitupanotch on Tiktok Wineitupanotch on Youtube Or send an email with questions, comments and requests to wineitupanotch@gmail.com

You're probably familiar with the term “psychological safety.” But do you know what it really means? HBR contributing editor and workplace conflict expert Amy Gallo says both the idea and the value of psychological safety are commonly misunderstood. Gallo cohosts HBR's Women at Work podcast, and her most recent book is Getting Along: How to Work with Anyone (Even Difficult People). In this episode, you'll learn how to define psychological safety, how to figure out if your team has it, and what to do if it doesn't. Key episode topics include: leadership, organizational culture, psychology, teams, leading teams, psychological safety, emotional intelligence. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Watch the original HBR Guide episode: What Is Psychological Safety? (2023)· Find more episodes of the HBR Guide series on YouTube.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Amy Gallo is a workplace expert who frequently writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, and transform their organizational culture to support dissent and debate. Gallo is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. Getting Along was a finalist for the Next Big Idea Club, long-listed for several nonfiction book prizes, and named a Book of the Month by the Financial Times   In this episode our host, William Corless, and guest discuss a variety of topics in her book. Topics include dealing with conflict at work, tactics to diffuse conflicts in a professional manner, the importance of good relationships, consequences to unhealthy relationships, emotional intelligence, self-awareness and much more!   For more information about Amy Gallo please visit: www.amyegallo.com LinkedIn: www.linkedin.com/in/amy-gallo-31b9932/ Instagram: www.instagram.com/amyegallo/

Conflict management is an increasingly essential skill for individuals in leadership positions. However, it is a topic that often makes people — especially leaders and managers — feel uneasy. As leaders are responsible for handling conflicts between their employees, teams, and peers, it is crucial for them to have effective strategies for conflict management. Amy Gallo, the author of “Getting Along: How to Work with Anyone (Even Difficult People)," joins the Talent Angle podcast to provide valuable insights and strategies on how to effectively manage conflicts and transform them into productive dialogues within your organization. Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, and difficult conversations. She's the best-selling author of “Getting Along: How to Work with Anyone (Even Difficult People)” and the “HBR Guide to Dealing with Conflict,” as well as hundreds of articles for Harvard Business Review. For the past five years, Amy has co-hosted HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace. Her advice has been featured in the New York Times, Wall Street Journal, Fast Company, BBC, and NPR. Caroline Walsh is a managing vice president in Gartner's HR practice. Her teams help HR leaders build and execute talent, diversity, rewards, and learning strategies and programs. Caroline has also led Gartner research teams on commercial banking strategy and leadership. She holds a bachelor's degree in East Asian studies from Columbia University, and a master's degree in public affairs from Princeton University.  

When you're in the middle of a conflict, it's common to automatically enter fight-or-flight mode. But HBR contributing editor and workplace conflict expert Amy Gallo says it's possible to interrupt this response, stay calm, and find a path towards a more productive discussion. In this episode, you'll learn some simple techniques that will help you manage your emotions when conflict arises at work. First try to distance yourself from the negative emotion you're feeling by labeling it. Then focus on your breath and your body. And if you need to — take a break and give yourself time to process your intense emotions. Gallo also cohosts HBR's Women at Work podcast, and her most recent book is Getting Along: How to Work with Anyone (Even Difficult People). Key episode topics include: leadership, emotional intelligence, difficult conversations, managing yourself. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Watch the original HBR Guide episode: How to Control Your Emotions During a Difficult Conversation: The Harvard Business Review Guide (2022)· Find more episodes of the HBR Guide series on YouTube.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact on us. Today's workplace expert unpacks everything we need to know about working with difficult people.Amy Gallo is the author of Getting Along: How to Work with Anyone (Even Difficult People), the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. She is also the co-host of HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace.In this episode, Amy shares the eight types of difficult people we usually encounter at work and how to deal with them effectively. We also talk about the challenges of written communication, checking our own behavior, and so much more. Join the conversation now!Get FREE mini-episode guides with the big idea from the week's episode delivered to your inbox when you subscribe to my weekly email.Conversation Topics(00:00) Intro(02:27) 8 kinds of difficult co-workers most people work with(05:45) Personality clash vs. productive conflict (07:32) How to deal with problematic behavior at work(14:36) The manager's role in solving work conflict(16:23) Is confronting a colleague with their bad behaviors a good strategy?(20:10) How to appropriately respond to difficult written communications(29:16) A great manager Amy has worked for(31:03) Keep up with Amy(32:32) [Extended Episode Only] The role of biases in judging someone's behavior(36:11) [Extended Episode Only] How managers should intervene when team members have issues working togetherAdditional Resources:- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month- Read the full transcript here- Follow me on Instagram here - Visit my website for more hereKeep up with Amy Gallo- Follow Amy on LinkedIn here- Listen to her podcast here- Grab a copy of her book here- Check out her other works hereBook Giveaway:  2 Signed Copies of “Getting Along: How to Work with Anyone (Even Difficult People)”Amy is giving away 2 copies of her book, Getting Along: How to Work with Anyone (Even Difficult People) to members of Podcast+. In this book, Amy identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. You must enter the drawing by Wednesday, May 1.To get guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community.---------------------The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done.Follow The Modern Manager on your favorite podcast platform so you won't miss an episode!

This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠The Profit Line: The Outsourced Finance & Accounting Department for Small and Medium Sized Businesses⁠⁠⁠⁠⁠⁠⁠ * This episode is brought to you by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Oberle Risk Strategies⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠: Insurance Broker and Insurance Due Diligence Provider for Search Funds and Other Small-to-Medium-Sized Businesses⁠⁠⁠⁠⁠⁠ * Today I am thrilled to be joined by two guests that, without the risk of hyperbole, have changed my life in more ways than I can count. Royce Yudkoff & Rick Ruback are both professors at the Harvard business school, and co-teach two wildly popular courses called “The Financial Management of Smaller Firms” and “Entrepreneurship through Acquisition”, both of which focus on how to acquire, finance and operate your own smaller firm. They also co-published the widely read book, The HBR Guide to Buying a Small Business, published by Harvard Business Review Press, which acts as the definitive source of wisdom and guidance for a countless number of acquisition entrepreneurs

When was the last time you practiced your active listening skills?HBR contributing editor Amy Gallo says it is a skill you need to practice. In this episode, you'll learn how you can use listening skills to make other people feel heard and understood. Specifically, you'll learn different styles of listening and how to use each one to fit your goals. You'll also learn how to use thoughtful questions to deepen your conversation and make sure you're getting the information you need. Gallo is an expert in workplace conflict and communication. She also cohosts HBR's Women at Work podcast, and her most recent book is Getting Along: How to Work with Anyone (Even Difficult People). Key episode topics include: leadership, interpersonal communication, listening skills, active listening, conversations. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Watch the original HBR Guide episode: The Art of Active Listening (2022)· Find more episodes of the HBR Guide series on YouTube.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, and degrades our ability to think clearly and make sound decisions. Too often we grin and bear it as if we have no choice. But you can only endure so much —there's your sanity to consider, and your career. This is why, we are thrilled to have Amy Gallo joining us, the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. Tune into this week's episode, as we delve into workplace conflicts and tensions, exploring how they can be harnessed for cultural transformation and become opportunities to connect. To join the CultureBrained®Community go to tinyurl.com/culturebrained To access our free resources and materials on cultivating thriving cultures, click here: https://www.agabajer.com/resources/

When was the last time you disagreed with your boss? Did you tell them you had a different opinion — or did you just let it go?HBR contributing editor Amy Gallo says it's much easier to just agree with your boss. But sometimes it's important to speak up. In this episode, you'll learn how to weigh the risk of a negative reaction against the risk of not voicing your opinion: What could happen later if you don't raise this issue now? What do you stand to lose? What opportunities could you or your team be missing out on? You'll also learn best practices to keep in mind if you do decide to say something — like avoiding certain judgment words and first asking permission, instead of offering an unsolicited opinion. Gallo is an expert in workplace conflict and communication. She also cohosts HBR's Women at Work podcast, and her most recent book is Getting Along: How to Work with Anyone (Even Difficult People). Key episode topics include: leadership, difficult conversations, managing conflicts, managing up, interpersonal communication. HBR On Leadership curates the best case studies and conversations with the world's top business and management experts, to help you unlock the best in those around you. New episodes every week. · Watch the original HBR Guide episode: How to Disagree with Someone More Powerful: The Harvard Business Review Guide (2021).· Find more episodes of the HBR Guide series on YouTube.· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org.]]>

In this episode, Dan chats with author, speaker and coach, Amy E Gallo.  Amy is the author of Getting Along: How to Work with Anyone (Even Difficult People) and The HBR Guide to Dealing with Conflict. Amy also co-hosts the Women at Work podcast, and is a contributing editor at Harvard Business Review, where she writes about workplace dynamics. You can download our curated articles on The Art of Managing Up. Don't forget to like, comment, share & subscribe to the podcast!  If you'd like to leave us a question for an upcoming Q&A episode, or you'd like to learn more about our work head over to: https://habitsofleadership.com/

In today's conversation, I am joined by Amy Gallo. Amy is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. She has written two books: The HBR Guide to Dealing with Conflict, and her newest which we are discussing today: Getting Along: How to Work with Anyone (Even Difficult People). In her role as a contributing editor at Harvard Business Review, Amy writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. She has contributed to numerous books on feedback, emotional intelligence, and managing others, and is the co-author of the HBR Guide to Building Your Business Case. She is also a co-host of HBR's Women at Work podcast, which is in its eighth season. She has contributed to other books and has taught at both Brown University and UPenn, and is an all-around wonderful person I'm so delighted to have met. It's kind of a fun and serendipitous story as to how Amy ended up on the show today. Listen in to hear all about it! Show Notes: [00:45] In today's conversation, I am joined by Amy Gallo. Amy is an expert in conflict, communication, and workplace dynamics. [01:59] It's kind of a fun and serendipitous story as to how Amy ended up on the show today. [04:21] SXSW is a massive event over 10 days with a film festival, music festival, food festival, comedy festival, and a conference focused on innovation and technology. Amy and I are both speaking at it this year (my talk is on the same day this episode comes out!) [06:40] Amy shares herself, her background, and the work she does. She wears many hats. [08:02] She didn't think she would become an editor (or be at Harvard Business Review), but she always gravitated to writing.  [10:08] The HBR Women at Work podcast is still one of her favorite projects that she works on. Her work for HBR started small.  [11:41] She loved writing, but never thought she would do anything with it as a career.  [14:12] Writing the HBR Management Tip of the Day is what led to her writing the book, because she could see there was so much work being put out there by people in different fields. She let that inform the advice she was giving.  [16:07] Knowing a little bit about a lot of things and a lot about a few things is a good balance to being able to make interesting connections. [17:35] Getting Along is about navigating the messiness of human interaction and recognizing that we are not all our best selves all the time, especially at work, and that we need the skills to be able to make the most of these very important relationships.  [19:30] We have all had a difficult person at work that we don't get along with.  [20:33] Amy shares the emails with “Brad” that she talks about in her book.  [23:19] Our brains are so wired to scan for threats that we are so focused on negative things (negativity bias).  [25:26] Any time you have a tricky interaction with someone you can't force the person to see it the way you see it.  [26:12] When we are interacting with others and we find ourselves triggered or upset, there are many ways to view that situation. You have to own your interpretation as your perspective.  [27:50] Your interpretation of what is appropriate behavior at work is not going to be the same as everyone else's.  [30:49] There were two main things she wanted to do with this book. First, she wanted to give specific evidence-based advice for the situation they were dealing with.  [32:46] The archetypes are really meant to give people a way into the specific advice that they need. They are meant to get the tactics from research that are supposed to work for this type of behavior.  [33:22] The second thing she wanted to do with the book was to talk about how identity plays a role both in how we interpret difficult behavior and also in terms of the tactics that we can use and are effective for someone who shares the identity that we have.  [35:55] Change is possible. If we really take a close look at what is happening and what could be motivating that behavior, and work on ourselves…then change is possible. It is worth continuing to try to change.  [37:58] Amy shares the eight archetypes: the insecure boss, the pessimist, the victim, the passive-aggressive peer, the know it all, the biased co-worker, the tormentor, and the political operator.  [40:16] Pessimism is contagious in the same way optimism is.   [42:32] Pessimists often don't think they have agency, so giving them agency can really help. You can also give them a formal role to play as the devil's advocate then it is treating it as a benefit to the team. [44:47] We can all find times when can relate to (and likely when we have been) many of the archetypes.  [47:02] There is a good chance you are one or more of the archetypes because we all are.  [48:06] Having more people as part of your “us” can make a big difference.  [49:41] Amy shares her top episode recommendations for the HBR Women At Work podcast.   [51:31] Melina's closing thoughts [52:54] It is important to look at yourself before you look to change someone else. Amy gives tips for seeing how you are contributing to every difficult relationship, and to know that it starts with changing yourself. [54:08] There is always room to change, both for yourself and those you work with, and Getting Along is a great way to better understand what you have been doing yourself in life and work, and have a better experience with everyone tomorrow. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Join the BE Thoughtful Revolution – our free behavioral economics community, and keep the conversation going! Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: Getting Along, by Amy Gallo HBR Guide to Dealing with Conflict, by Amy Gallo A More Just Future, Dolly Chugh Influence is Your Superpower, by Zoe Chance Both/And Thinking, by Wendy Smith and Marianne Lewis Connect with Amy:  Amy's Newsletter Amy on Twitter Amy on LinkedIn Top Recommended Next Episode: Fundamental Attribution Error (ep 268) Already Heard That One? Try These:  Confirmation Bias (ep 102) A More Just Future, with Dr. Dolly Chugh (ep 247) How to Have Difficult Conversations About Race, with Kwame Christian (ep 221) Tomas Chamorro-Premuzic (ep 267) Focusing Illusion (ep 89) Both/And Thinking with Dr. Wendy Smith (ep 261) Get Your D.O.S.E. of Brain Chemicals (ep 123) Negativity Bias (ep 223) Herding (ep 19)  Influence Is Your Superpower with Yale's Dr. Zoe Chance (ep 189) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter Women at Work Podcast Sisterhood is Scarce Sisterhood is Trust Getting Along with a Passive-Aggressive Gossip Getting Along with a Political Operator Getting Along with a Biased Tormentor Getting Along with an Insecure, Know-It-All Pessimist Amy's Website

Today's episode is a discussion with Amy Gallo. During the pandemic I had a wonderful discussion about work and where it was going and I was delighted to have another conversation with her two years on. Amy is the author of Getting Along: How to Work with Anyone (Even Difficult People) and The HBR Guide to Dealing with Conflict. She also co-hosts the Women at Work podcast, and is a contributing editor at Harvard Business Review, where she writes about workplace dynamics.Articles mentioned:The Harvard study of human life & wellbeing: The secret to happiness? Here's some advice from the longest-running study on happinessStop Telling Women They Have Imposter Syndrome The myth of bringing your full, authentic self to work Amy wrote a wonderful article on psychological safety this week. Hosted on Acast. See acast.com/privacy for more information.

Amy Gallo is a workplace expert who frequently writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals, teams, and organizations in the United States and abroad to help them collaborate, improve how they communicate, and transform their organizational culture to one that supports dissent and debate.  Gallo is the author of Getting Along: How to Work with Anyone (Even Difficult People) the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books on a range of topics from feedback to emotional intelligence to managing others.  For the past three years, Gallo has co-hosted HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace. Gallo is a sought-after speaker, who has delivered keynotes and workshops at hundreds of companies and conferences, including SXSW, the Conferences for Women, the World Economic Forum, the Bill and Melinda Gates Foundation, Google, Deutsche Bank, MetLife, Adobe, and the American Chambers of Commerce in Finland and Sweden. In 2019, she delivered a talk at TEDxBroadway about the positive benefits of conflict.

This is the second episode of a four part series of the soft skills we need to succeed in our squiggly career. This week Helen and Sarah take on the topic of critical thinking and review two books to learn more. Helen reads Framers by Francis de Véricourt, Kenneth Cukier, and Viktor Mayer-Schönberger and Sarah reads Harvard Business Review's brand new book THE HBR Guide to Critical Thinking.Together they share insights, ideas and actions to develop your approach to critical thinking at work.More ways to learn about Squiggly Careers:1. Download our Squiggly Careers PodBook: https://rb.gy/orb0n5 2. Sign-up for PodMail, a weekly summary of the latest squiggly career tools https://rb.gy/2xyo8i3. Read our books 'The Squiggly Career' and 'You Coach You' https://www.amazingif.com/books/If you have any questions or feedback (which we love!) you can email us at helenandsarah@squigglycareers.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever suppressed your feelings or honest views at work because you wanted to avoid trouble? Have you ever avoided speaking up with someone at work and instead unloaded onto someone else about it? What if you could find the words to have the conversation you are avoiding? Today I have invited Amy Gallo to the show to help us. Amy is the author of the HBR Guide to Dealing With Conflict and also more recently Getting Along: How to Work with Anyone (Even Difficult People). She's also the co-host of a successful podcast and a contributing editor at Harvard Business Review where she writes about workplace dynamics. By the end of this episode, you will be able to deal with conflict at work or at home in a way that is both professional and productive, where it improves both your work and your relationships. Learn more from Amy here: http://www.amyegallo.com/ Join my weekly newsletter at GregMcKeown.com/1mw Learn more about my books and courses at GregMcKeown.com Learn more about your ad choices. Visit megaphone.fm/adchoices

There's no denying it: Work relationships can be hard. The stress of dealing with difficult people can dampen creativity and productivity, degrade the ability to think clearly and make sound decisions, and cause people to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret — rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. But people can only endure so much thoughtless, irrational, or malicious behavior. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers: the insecure boss; the passive-aggressive peer; the know-it-all; the biased coworker; and others — and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail on your terms. Through relatable, sometimes cringe-worthy examples and the latest behavioral science research, Gallo offers practical advice for navigating your toughest relationships at work — and building interpersonal resilience in the process. Amy Gallo is a contributing editor at Harvard Business Review, where she writes about workplace dynamics. She is the author of the HBR Guide to Dealing with Conflict and cohosts HBR's Women at Work podcast. As a speaker and workshop facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and has a master's in public policy from Brown University. Ruchika Tulshyan is the founder of Candour, a global inclusion strategy firm. She is a regular contributor to The New York Times and Harvard Business Review. As a keynote speaker, Ruchika has addressed audiences at organizations like NASA, Bill & Melinda Gates Foundation, and U.S. Congress. Ruchika is on the Thinkers50 Radar list and Hive Learning's Most Influential D&I Professionals. She is a former business journalist who is now regularly quoted as a media expert in outlets like NPR, The New York Times, and Bloomberg. Ruchika is the author of The Diversity Advantage: Fixing Gender Inequality in the Workplace and Inclusion on Purpose: An Intersectional Approach to Creating a Culture of Belonging at Work. Getting Along: How to Work with Anyone (Even Difficult People) Third Place Books

Amy Gallo shares how to constructively deal with difficult people at work.— YOU'LL LEARN — 1) The massive costs of bad relationships at work2) How to build your immunity to criticism3) How to work well with eight key types of difficult peopleSubscribe or visit AwesomeAtYourJob.com/ep815 for clickable versions of the links below.— ABOUT AMY — Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master's from Brown University.• Book: Getting Along: How to Work with Anyone (Even Difficult People)• Book: HBR Guide to Dealing with Conflict (HBR Guide Series) • Podcast: Women at Work• TEDx Talk: "The Gift of Conflict"• Website: AmyEGallo.com— RESOURCES MENTIONED IN THE SHOW — • Study: “Why We Need Best Friends at Work” by Annamarie Mann• Study: “Managing a Polarized Workforce” by Julia A. Minson and Francesca Gino• Study: “Conversational receptiveness: Improving engagement with opposing views” by Michael Yeomans, et al.• Book: Feeling Good: The New Mood Therapy by David Burns• Book: Feeling Great: The Revolutionary New Treatment for Depression and Anxiety by David Burns• Book: The Office of Historical Corrections: A Novella and Stories by Danielle Evans• Past episode: 001: Communicating with Inspiration and Clarity with Mawi AsgedomSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

IN EPISODE 104: We spend most of our waking hours at work, and the interactions we have with coworkers either fill us or deplete us. In Episode 104, Amy Gallo shows us how to prioritize and nurture our work relationships, even with those we may not especially like. Amy outlines eight different types of conflict archetypes, shares her personal struggles and strategies for dealing with difficult bosses, explains why office gossip may serve a useful purpose, and offers suggestions on what leaders can do to create healthier workplace dynamics. Whether you work with a difficult person or might be stuck in a rut with a colleague, this episode will give you practical tips and tools for realigning your workplace relationships. ABOUT AMY GALLO: Amy Gallo is an expert in managing conflict, communication, and workplace dynamics. She's a contributing editor at Harvard Business Review, co-hosts their Women at Work podcast, and is the author of HBR's Guide to Dealing with Conflict and co-author of the HBR Guide to Building Your Business Case. Her latest book is Getting Along: How to Work with Anyone (Even Difficult People).

Do you work with any difficult people? Research indicates when we deal with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. Amy Gallo joins Kevin to share practical advice about how to deal with challenging relationships. She tells us that although we have more positive and/or neutral interactions in a day, we tend to focus on the negative. We should be more empathetic and come up with different reasons why/what motivates another's behavior. We should also take a step back to see if we are the difficult person. This episode was recorded during Virtual LeaderCon 2022. Key Points Amy Gallo shares how to have better interactions, even if it is just getting to neutral.  She discusses the “Clean up your side of the street” philosophy.  She shares types of difficult behavior with an emphasis on passive-aggressive behavior. Meet Amy Name: Amy Gallo  Her Story: Amy Gallo is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others. She works with individuals and teams to help them better collaborate, communicate, and transform their culture to support dissent and debate. Worth Mentioning:  https://www.linkedin.com/in/amy-gallo-31b9932/

Kelly talks to Amy Gallo, a contributing editor at Harvard Business Review; the author of the “HBR Guide to Dealing with Conflict” and co-host of the HBR ‘Women at Work” podcast. Her new book is called “Getting Along: How to Work with Anyone (Even Difficult People).” “One study found that 94 percent of people reported working with […]

As the author of the new book Getting Along With Anyone – Even Difficult People and the HBR Guide to Dealing with Conflict, Amy Gallo has spent years unpacking the tricky personality types you encounter at work and in your life - and she's figured out how to deal with them. On this week's episode of FOMO Sapiens, Amy details the 8 archetypes of difficult people and shares practical and tactical tips on how to neutralize their behavior so that you don't waste your valuable time on people who will hold you back or frustrate you. Because who has time to slow down your progress while you're trying to fix them? Learn more about your ad choices. Visit megaphone.fm/adchoices

Work relationships can be hard. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. Many of us walk away, avoiding difficult people. But we can only endure so much thoughtless, irrational, or malicious behaviour—there's your sanity to consider, and your career.In her book Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. In this podcast find out what: ★ Why it matters to get along at work.★ The most fascinating of the eight archetypes.★ Coping with difficult people. ★ Changing yourself.★ The impact of biases on workplace dynamics.★ The worst thing you can with difficult people.★ The role of gossip.★ Her own habits and changes.About Amy: Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals and  teams to help them better collaborate, communicate, and transform their culture to support dissent and debate.  She is the author of two books: Getting Along: How to Work With Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict. She has written hundreds of articles for Harvard Business Review, where she is a contributing editor. Her writing has been collected in numerous books including ones on feedback, emotional intelligence, and managing others. For the past three years, Amy has co-hosted HBR's popular Women at Work podcast, which examines the struggles and successes of women in the workplace My resources:Sign up to my Strategic Leader newsletter (http://bit.ly/36WRpri) for stimuli, ideas, guidance and tips on how to lead your team, organisation or self more effectively, delivered straight to your inbox:  If you're not subscribed already do subscribe to my youtube channel (http://bit.ly/3cFGk1k) where you can watch the conversation.  Take the Extraordinary Essentials test (https://bit.ly/3EhSKY5) to identify your strengths and development areas.  For more details about me:  ★Services (https://bit.ly/373jctk) to CEOs, entrepreneurs and professionals. ★About me (https://bit.ly/3LFsfiO) - my background, experience and philosophy. ★Examples of my writing (https://bit.ly/3O7jkc7). ★Follow me and engage with me on LinkedIn (https://bit.ly/2Z2PexP) ★Follow me and engage with me on Twitter (https://bit.ly/36XavNI).My equipment:★ Shure SM7B Vocal Dynamic Microphone: https://amzn.to/3AB9Xfz★ Focusrite Scarlett 2i2 3rd Gen USB Audio Interface : https://amzn.to/3AFeA8u★ 2M XLR Cable: https://amzn.to/3GGxkbf★ Logitech Brio Stream webcam. https://amzn.to/3EsWt6C★ Elgato Key Light: https://amzn.to/3Xhiqyh★ Elgato Light Strip: https://amzn.to/3gyZF8P★ Riverside.fm for recording podcasts. bit.ly/3AEQScl ★ Buzzsprout Podcasting Hosting gets (listing podcasts on every major podcast platform along with listening analytics. bit.ly/3EBPNTX[These are affiliate links so I receive a modest commission if you buy them.]

Amy Gallo: Getting Along Amy Gallo is an expert in conflict, communication, and workplace dynamics. She combines the latest management research with practical advice to deliver evidence-based ideas on how to improve relationships and excel at work. In her role as a contributing editor at Harvard Business Review, Amy writes about interpersonal dynamics, communicating ideas, leading and influencing people, and building your career. Amy is co-host of HBR's Women at Work podcast and author of both the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone (Even Difficult People)*. In this conversation, Amy and I discuss one of the most common question she receives from leaders: how do I handle a colleague who's passive aggressive? We examine what causes this behavior, how to respond to it, and what to avoid that could worsen the relationship. Plus, we discuss the intention that leaders can bring in responding to passive-aggressive behavior that will help everybody move forward. Key Points Don't use the “passive-aggressive behavior” to label someone. It rarely helps and often results in more defensiveness. Focus on the other person's underlying concern or question rather than how they are expressing it. Not everyone is able to discuss thoughts and feelings openly. Consider doing hypothesis testing to determine what's next. Language like, “Here's the story I'm telling myself…” can help everyone move forward without assigning blame. When making a direct request, stick to the facts. Review past behavior like you're a referee vs. a fan. Artificial harmony is a danger spot for teams and leaders. Setting norms can help to reduce passive-aggressive behavior. Resources Mentioned Getting Along: How to Work with Anyone (Even Difficult People)* by Amy Gallo Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes The Way to Have Conversations That Matter, with Celeste Headlee (episode 344) Four Habits That Derail Listening, with Oscar Trimboli (episode 500) How to Prepare for Conflict, with Amy Gallo (episode 530) The Way to Get People Talking, with Andrew Warner (episode 560) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.

We will learn: What happens to our brains when we're in conflict. The archetypes of difficult people so you can better identify the root of their behavior. 9 principles for getting along with anyone. Sometimes people suck. They're passive-aggressive, sometimes straight-up aggressive, they blame you for their wounds, they steal the credit for work you did, and that's just at work. It makes you wonder, are work relationships even worth it? Turns out, they are, and we'll get into the why in the episode but for now, just know that ignoring your colleagues because you have friends outside of work can do a lot of damage to your happiness and your career. So if work relationships are so beneficial to us, what can we do? How can we get along, or at least work with, anyone, even difficult people? That's what we're talking about today. Our guest is Amy Gallo. She is a workplace expert who writes and speaks about interpersonal dynamics, difficult conversations, feedback, and effective communication. She helps people and teams better collaborate, communicate, and transform their culture to support dissent and debate. She is also the author of two books: "Getting Along: How to Work With Anyone (Even Difficult People)" and the "HBR Guide to Dealing with Conflict". Links from the episode: Show Notes: https://mindlove.com/244 Sign up for The Morning Mind Love for short daily notes from your highest self.  Get Mind Love Premium for exclusive ad-free episodes and monthly meditations.  Support Mind Love Sponsors See omnystudio.com/listener for privacy information.

Business acquisitions involve a multi-layered process that first-timers may find confusing. It may be risky, and some might even describe it as a gamble. But as with any actions you take in business, there are ways to mitigate risk. Do your due diligence, find out as much as you can, and what was once a challenge may become as easy as following a step-by-step manual. In this episode, Elliot Holland, founder of Guardian Due Diligence, joins our host, Tim Winders, to discuss business acquisition. He shares his tips on what to do and not do when it comes to the field of business. Elliot also shares his own story of struggles and how he ended up where he is today. If you want to know more about buying and selling businesses, tune in to this episode just for you! 3 Reasons to Listen:Learn from Elliot's life lessons and journey to becoming a successful entrepreneur. Find out what you should know when buying or selling a business. Discover how humility and patience go a long way in business. Resourceshttps://www.amazon.com/Born-Third-Base-Inequality-Committing/dp/1603586830 (Born on Third Base) by Chuck Collins https://www.amazon.com/Buy-Then-Build-Acquisition-Entrepreneurs/dp/1544501137/ref=sr_1_1?crid=1WAXVA8I5AI6E&keywords=buy+then+build&qid=1658753212&s=books&sprefix=buy+then+buil%2Cstripbooks-intl-ship%2C413&sr=1-1 (Buy Then Build) by Walker Deibel https://www.harvard.com/book/hbr_guide_to_buying_a_small_business_hbr_guide_series/ (HBR Guide to Buying a Small Business) by Richard S. Ruback https://searchworks.stanford.edu/ (Stanford Search Works Catalog) Elliot's https://www.guardianduediligence.com/resources (resources) Elliot on https://twitter.com/ElliottEHolland (Twitter) and his https://www.guardianduediligence.com/ (Znaplink). About ElliotElliot Holland is an expert in the field of business acquisitions and private equity. He has spent more than a decade studying, working, and honing his expertise. Elliot has worked for The Watermill Group and Linx Partners before starting his own acquisition firm.  Elliot earned a degree in mechanical engineering at Georgia Tech before he found his passion in business and studied at Harvard Business School. He founded Guardian to provide buyers with the help and guidance they need through the risky process of business deals and acquisitions. You can learn more about Elliot on https://www.guardianduediligence.com/ (Guardian Due Diligence's website). Connect with him on https://twitter.com/ElliottEHolland (Twitter) and various platforms https://znap.link/elliotteholland (found here). Episode Highlights[03:29] What Elliot DoesElliot helps his clients buy small and medium businesses. He studied to be an engineer before attending Harvard's business school. After gaining experience, he started his private equity firm, where he found a problem in the market. Ellio started Guardian Due Diligence as a solution to his clients' needs in business acquisition. [06:28] The Complicated Path to BusinessElliot grew up in Detroit. He completed a general science degree at Morehouse College before getting his engineering degree at Georgia Tech. Georgia Tech would have helped for a career in engineering. However, Harvard Business School gave Elliot more opportunities in private equity. Elliot's father did Small Business Administration loans and financing. His mother worked in a bank and municipal bonds. When his father died at 15, Elliot focused on getting a good education to make stable money. He experienced both the ups and downs of business with his family. Growing up with entrepreneur parents allowed him to grow up experiencing business. [15:07] Finding His PathIf Elliot could chat with his dad, he'd ask for his opinion on how he did in his life. He had to find his path without guidance and validation from his father. Going alone allowed him to go through life without worrying about the world's opinions. Instead, he receives validation from his

Meet Amy Gallo:Amy Gallo is the author of the “HBR Guide to Dealing with Conflict,” and the forthcoming “Getting Along: How to Work with Anyone (Even Difficult People).” She is a co-host of the Women at Work podcast and is a contributing editor at Harvard Business Review. She is a public speaker and founder of Amy E Gallo Consulting, Inc as well as a Coach and Consulting Partner at Paravis Partners, LLC. Amy received a Bachelor's in Sociology from Yale University and an MPA in Public Policy from Brown University.Key Insights:Amy Gallo realized there were many exceptions to the generalized rules about dealing with conflict. She set out to write a book that provides more specific advice for dealing with different types of difficult people.Being Better at Conflict. When conflict arises, we tend to go on the defensive and lose sight of the other person. Instead, try to think about the other person in an empathetic way. Additionally, do preparation for the conversation. Ask yourself: what are the facts of the situation, what assumptions am I making, and what don't I know? And, what if I'm wrong, what would I do differently? (11:28)Working with Passive-Aggressive Types. Some co-workers may defy orders and not be straightforward or honest. Amy recommends creating situations where that coworker feels comfortable sharing their disagreements, and feels seen and heard. Additionally, create group norms that create positive peer pressure so that person delivers on their agreements. If those tips don't work, call out the behavior with examples. (29:05)Working With Know-It-Alls. To navigate disagreements with a know-it-all, focus the conversation on facts and data. Additionally, overconfident people tend to respect confidence in others, so present your data with conviction. Remember that their behavior likely is a reflection of their own insecurities, and not a judgement of you. (32:09)Relevant Links:Check out Amy's websitePre-order “Getting Along: How to Work with Anyone (Even Difficult People)”Check out the “HBR Guide to Dealing with Conflict”

Creativity can be a scary topic for technologists. Most of us haven't been trained in the art and science of creativity and so they either feel out of their depth when called on to create content. But it doesn't have to be that way. In this episode, Perry sits down with New York Times bestselling author, Michelle Richmond, Audible bestselling author Rob Dircks, and two critically acclaimed cybersecurity podcasters, Ran Levi (creator and host of the Malicious Life podcast) and David Spark (creator and host of the CISO Series podcast) to discuss creativity, how to create relatable content, and how to communicate technology-related content in clear and compelling ways. Guests: Ran Levi (LinkedIn) (Website) David Spark (LinkedIn) (Website) Michelle Richmond (LinkedIn) (Website) (Amazon Page) Rob Dircks (LinkedIn) (Website) (Amazon Page) Books and Resources: 8Li Season 1, Episode 1: Unleashing Trojan Horses for the Mind 8Li Season 2, Episode 1: Igniting and Sustaining Creativity 8Li Season 2, Episode 2: You're Listening to "The Dark Stream" 8Li Season 2, Episode 3: Technology & the Law of Unintended Consequences 8Li Season 2, Episode 6: Security is Alive "Malicious Life" Podcast, Ran Levi "CISO Series" Podcast, David Spark How do you explain virtualization to your mom? -- David Spark video "Everything is Alive" Podcast "Writing Excuses" Podcast The Wonder Test: A Novel, by Michelle Richmond (Amazon affiliate link) The Marriage Pact: A Novel, by Michelle Richmond (Amazon affiliate link) Where the Hell is Tesla? A Novel, by Rob Dircks (Amazon affiliate link) You're Going to Mars (An Audible Original), by Rob Dircks (Amazon affiliate link) Story: Substance, Structure, Style and the Principles of Screenwriting, by Robert McKee (Amazon affiliate link) HBR Guide to Persuasive Presentations (HBR Guide Series), by Nancy Duarte (Amazon affiliate link) Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life, by Roy Sutherland (Amazon affiliate link) How Creativity Rules the World: The Art and Business of Turning Your Ideas into Gold, by Maria Brito (Amazon affiliate link) On Writing: A Memoir of the Craft, by Stephen King (Amazon affiliate link) You Are an Artist: Assignments to Spark Creation, by Sarah Urist Green Ticktime Pomodoro Timer (Amazon affiliate link) Transformational Security Awareness: What Neuroscientists, Storytellers, and Marketers Can Teach Us About Driving Secure Behaviors, by Perry Carpenter (Amazon affiliate link) The Security Culture Playbook: An Executive Guide To Reducing Risk and Developing Your Human Defense Layer by Perry Carpenter & Kai Roer (Amazon affiliate link) Production Credits: Music and Sound Effects by Blue Dot Sessions, Envato Elements, & Storyblocks. Artwork by Chris Machowski @ https://www.RansomWear.net/ and Mia Rune @ https://www.MiaRune.com. 8th Layer Insights theme music composed and performed by Marcos Moscat @ https://www.GameMusicTown.com/ Want to get in touch with Perry? Here's how: LinkedIn Twitter Instagram Email: hello [at] 8thLayerMedia [dot] com

Disclaimer: While we're talking about money, we're not professional financial experts and the information provided on this podcast should not constitute professional financial advice. All financial opinions expressed by Wayfinding are from the personal experience. In this episode, Kelly and Jackson discuss all things "money." We cover many topics around money, including debt, the psychology of money, manufactured spending, how we handle money as a couple, retirement, budgeting, cryptocurrency, giving plans, and living a rich life. Find your way to more info ...Dave Ramsey Nerd Wallet, 50/30/20 Budget CalculatorForbes, How to retire early with FIREAndrew J Scott & Lynda Gratton, The 100 Year LifeMihir A. Desai, How Finance Works, An HBR Guide to Thinking Smart About the NumbersGina DeVee, The Audacity to Be QueenRachel Rodgers, We Should All be Millionaires: A Woman's Guide to Earning More, Building Wealth, and Gaining Economic PowerNaval Ravikant, AngelListColorado to Become the First State to Accept Cryptocurrency Tax Payments Bitcoin WhitepaperVitalik Buterin, EtheriumFind us and submit your questions on Instagram at @WayfindingMedia 

John Coleman is Managing Partner of Sovereign's Capital. He is also a frequent writer and public speaker, with a recurring series of articles at Forbes and HBR. John previously published two books. His third book, “The HBR Guide to Crafting Your Purpose”, was published in January of 2022. John is going to be co-hosting the Faith Driven Investor Podcast. Before he does, we wanted to sit down with him and talk more about what it takes to craft your purpose.

In this episode of The Interview, Hugh is speaking with John Coleman about his book, "HBR Guide to Crafting Your Purpose" published by Harvard Business Review Press. See omnystudio.com/listener for privacy information.

Frazier & Deeter’s Business Beat: John Coleman, Author of HBR Guide to Crafting Your Purpose John Coleman, author of HBR Guide to Crafting Your Purpose and Managing Partner at Sovereign’s Capital, discussed with host Roger Lusby his firm’s work investing in redemptive companies. John also covered themes from his new book, including why finding purpose […] The post John Coleman, Author of

去年是我工作的第 6 年，我如愿成为了一名设计经理。但没过多久，我发现自己的状态有点不对劲——我隐约觉得，我好像坐在一列永远不会停下来的列车上。 嘉宾联系方式 Jade 的微信：Coach_Jade Jade 在 UX Coffee 第 87 期节目：求职难、被裁员…面对职场危机，我们能做些什么？：https://www.xiaoyuzhoufm.com/episode/5f7e8ae183c34e85dd94e964 Jade 的 YouTube 频道：https://www.youtube.com/channel/UCIA43HhboQpWKhCfYIJJgTg Burnout 相关资源 世界卫生组织在 2019 年将 Burnout 作为一种职业现象收录于《国际疾病分类》中：https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases 《HBR Guide to Beating Burnout》：https://book.douban.com/subject/35611822/ 《倦怠社会》：https://book.douban.com/subject/33442259/ 高效率技巧 019 -- 如何应对工作倦怠 (burnout)？：https://blogcn.acacess.com/deal-with-burnout 豆瓣 Women in Tech 小组对于 burnout 的讨论：https://www.douban.com/group/topic/200070671/?_i=4304569AFt5jq0 OfficeChat｜自救指南之如何面对那些突如其来的丧：https://mp.weixin.qq.com/s/AYd0kN8wZA3NI7EuT-gT9w 本期赞助 UXOFFER 是一家专注于 UX 设计留学和职场培训的机构。他们会经常邀请行业大咖来给大家做线上直播分享，这些嘉宾有像在 Google、Facebook 这样的硅谷大厂的资深设计师，也有在北美顶尖名校就读的博士。微信搜索 UXOFFER，关注他们的公众号，这样就不会错过他们的直播课通知了。 题图来自动画电影《记忆中的玛妮》

去年是我工作的第 6 年，我如愿成为了一名设计经理。但没过多久，我发现自己的状态有点不对劲——我隐约觉得，我好像坐在一列永远不会停下来的列车上。 嘉宾联系方式 Jade 的微信：Coach_Jade Jade 在 UX Coffee 第 87 期节目：求职难、被裁员…面对职场危机，我们能做些什么？：https://www.xiaoyuzhoufm.com/episode/5f7e8ae183c34e85dd94e964 Jade 的 YouTube 频道：https://www.youtube.com/channel/UCIA43HhboQpWKhCfYIJJgTg Burnout 相关资源 世界卫生组织在 2019 年将 Burnout 作为一种职业现象收录于《国际疾病分类》中：https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases 《HBR Guide to Beating Burnout》：https://book.douban.com/subject/35611822/ 《倦怠社会》：https://book.douban.com/subject/33442259/ 高效率技巧 019 -- 如何应对工作倦怠 (burnout)？：https://blogcn.acacess.com/deal-with-burnout 豆瓣 Women in Tech 小组对于 burnout 的讨论：https://www.douban.com/group/topic/200070671/?_i=4304569AFt5jq0 OfficeChat｜自救指南之如何面对那些突如其来的丧：https://mp.weixin.qq.com/s/AYd0kN8wZA3NI7EuT-gT9w 本期赞助 UXOFFER 是一家专注于 UX 设计留学和职场培训的机构。他们会经常邀请行业大咖来给大家做线上直播分享，这些嘉宾有像在 Google、Facebook 这样的硅谷大厂的资深设计师，也有在北美顶尖名校就读的博士。微信搜索 UXOFFER，关注他们的公众号，这样就不会错过他们的直播课通知了。 题图来自动画电影《记忆中的玛妮》

In today's episode, we will speak to my friend Sunitha from Griffix Property Group. We met last year at Fincon and it quickly appeared that she is passionate about real estate. She started to build her real estate portfolio only 2 years ago and now owns 4 properties all while being active in her full-time job. Suni will share why she entered the real estate market in the first place, how as a landlord she is dealing with the Covid-19 situation and how she got creative and managed to finance those properties. She also converted a long-term rental unit into an Airbnb and we discuss how you can turn that into a profitable venture. This episode is for you if you are hesitant to enter the real estate market as an investor and as well if you are keen to run a successful Airbnb investment. Enjoy!  Jonathan  Show notes: https://joneytalks.com/2020/05/07/sunitharao/ RESOURCES  Website: Griffix Property Group Instagram: @griffixpropertygroup Book recommendation: HBR Guide to Emotional Intelligence The Black Swan Best purchase under 100 USD: Giving away your data for a free speaker and great music recommendations! :) If you liked this episode, please leave a review on Apple Podcasts and do follow us on social media as well for more great content, check our Facebook, Instagram, Twitter, and join our e-mail list. I would love to connect with you!

From graphs made with electric tape and exacto knives at NASA to CEO of a renowned Silicon Valley communications firm—in this episode, Cole talks with best-selling author Nancy Duarte about her new book, DataStory, and related topics. Tune in to hear about Nancy's hunt for unicorns, why bridging the chasm between exploration and explanation is good for your career, and the Duarte magic that turned thousands of slides into three simple graphs. Show Links: Follow Nancy: @nancyduarte | duarte.com New book: DataStory  Other books: Resonate | Illuminate | Slide:ology | HBR Guide to Persuasive Presentations  

As a prominent expert who wrote the book on workplace conflict (literally), Amy shares her biggest leadership lessons learned on healthy work relationships and working with conflict. Amy Gallo is a Contributing Editor at Harvard Business Review, and the author of the HBR Guide to Dealing with Conflict. Claire Lew: Hi, everyone. My name is Claire Lew, and I'm… Read the full article

Nancy is the CEO of Duarte, Inc. and the author of Resonate, Slide:ology, and the HBR Guide to Persuasive Presentations. She has 20 years of experience working with global companies and thought leaders, and she has influenced how the world perceives some of the most important brands and entities, including Apple, Cisco, Facebook, GE, Google, HP, TED, Twitter, and the World Bank. Nancy has a passion for teaching others about the power of persuasive presentations that drive change in the world.