Podcasts about Walmart Canada

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Best podcasts about Walmart Canada

Latest podcast episodes about Walmart Canada

Retail Daily Minute
H&M Sales Miss, Walmart Canada's $4.5B Expansion, and VF Corp's Revenue Rebound

Retail Daily Minute

Play Episode Listen Later Jan 31, 2025 5:32


Welcome to Omni Talk's Retail Daily Minute, sponsored by Mirakl. In today's Retail Daily Minute:H&M Struggles Amid Competition & Inventory Issues -- H&M's Q4 sales miss expectations, raising concerns over CEO Daniel Erver's turnaround plan as the fast-fashion retailer faces stiff competition from Zara and Shein.Walmart Canada's $4.5 Billion Investment -- Walmart Canada announces its largest investment ever, funding new supercenters and supply chain upgrades to enhance efficiency and customer experience.VF Corp Sees First Revenue Growth in Two Years -- Parent company of Vans and The North Face posts 2% revenue growth, driven by strong wholesale performance, though Vans continues to struggle with a 9% sales decline.Stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

The Food Professor
Trump Immigration & Ag, the Hidden Secret Behind those CPI Numbers, celebrating the launch of Call Her Daddy's Unwell & guest Nicolas Mulroney, Co-Founder & CEO of Bond Bakery Brands

The Food Professor

Play Episode Listen Later Jan 23, 2025 57:53


This episode of The Food Professor podcast features Michael LeBlanc and Sylvain Charlebois in conversation with Nicholas Mulroney, co-founder and CEO of Bond Bakery Brands. The discussion begins with Mulroney's transition from a finance background to the food industry, inspired by his acquisition of Portofino Bakery in 2019. His company invests in family-run bakeries to preserve their legacy and foster innovation. Presented by Caddle. Mulroney shares insights into Bond Bakery Brands' mission of integrating family values into business operations while embracing sustainability and innovation. The conversation highlights the challenges of managing bakeries during the pandemic and the company's efforts to scale operations. Mulroney explains their emphasis on customer-focused innovation, particularly their ability to adapt quickly to market demands and trends, such as their success with cake pops at Coco Bakery.A notable segment highlights Alex Cooper, host of the popular Call Her Daddy podcast, and her launch of the recovery beverage Unwell. This move represents the growing trend of media personalities extending their brands into consumer productsThe hosts explore the rise of podcasters and influencers in the food and beverage space, drawing comparisons to other successful ventures like Prime Hydration by YouTubers Logan Paul and KSI, which has reached a $1.2 billion valuation. They reflect on the potential for Unwell to disrupt the beverage market, leveraging Cooper's massive audience and savvy branding. The product, aimed at recovery for fast-paced lifestyles, taps into health-conscious and millennial consumer trends, making it an intriguing addition to major retailers like Target in the U.S. Additional topics include the demise of Hershey Canada's iconic Cherry Blossoms candy, salmonella outbreaks, and emerging consumer trends. The hosts wrap up with reflections on the role of podcasts and influencers in marketing, congratulating Walmart Canada's new CEO, Vanessa Yates, and celebrating industry innovation. This engaging episode combines practical business insights with commentary on pressing food industry issues.About NicolasNicolas Mulroney co-founded Bond Bakery Brands in 2020, bringing together his passion for food, his interest in growing companies, and his vision to build a better bakery company.The journey into the bakery industry happened by chance, with the investment in Portofino Bakery. Envisioning the company as Canada's next premier commercial artisan bakery, Nicolas, his co-founders, and a group of supportive investors acquired the company in 2019. Since then, Nicolas and his team have made five strategic investments across Canada, exclusively targeting family- and founder-run bakery companies.When the pandemic disrupted the world in March 2020, Nicolas saw an opportunity to make a meaningful impact. Responding to the immediate need for food in local shelters, pallets of bakery products were delivered overnight to communities in need. This became the genesis for Bond Bakery Brands and the vision for an impact-driven bakery company.Prior to his role as Chairman & CEO of Bond Bakery Brands, Nicolas ran a private investment company, Northern Waters Capital Ltd. From 2017-2019, Nicolas was a Vice President, Corporate Development, and Strategic Initiatives for a publicly traded cemetery and funeral home company. It was in this role that Nicolas came to understand the power of an acquisition platform in traditional industries. Nicolas' journey also included roles within a Canadian investment bank, where serendipitously, he met his co-founders, Cameron and Matthew.Residing in Toronto, ON, with his wife Katy and four children, Nicolas finds joy outside of work in a familiar place. When not immersed in bakery-related matters at work, he's crafting pizzas in his backyard or perfecting his chocolate chip cookie recipe. Beyond the food industry, Nicolas indulges in his passion for running and golf, rounding out a blend of professional and personal pursuits. The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

The Voice of Retail
A Modern Take on Retail Media with Drew Cashmore, Head of Strategy, Vantage

The Voice of Retail

Play Episode Listen Later Jan 17, 2025 30:19


In this episode of The Voice of Retail, Michael LeBlanc sits down with Drew Cashmore, a retail media pioneer whose career spans over 15 years, including roles at Walmart and Vantage. Drew discusses his journey from building Walmart Canada's advertising business to spearheading Walmart Connect in the U.S., scaling it into a multi-billion-dollar retail media platform.The conversation delves into retail media's evolution—bridging traditional shopper marketing and sophisticated, data-driven advertising. Drew outlines how retail media connects vendors with customers through first-party data, enabling targeted, measurable campaigns that drive both sales and customer satisfaction. He distinguishes retail media from traditional Co-op dollars, noting a shift from basic flyer promotions to sophisticated advertising strategies tied to transactional data.Challenges in the field include system fragmentation and the need for integrated platforms to unify operations and streamline vendor collaboration. Drew emphasizes the necessity of change management within retail organizations, ensuring alignment between marketing, merchandising, and store operations. He also identifies the potential for smaller retailers to enter the space through self-serve platforms, which Vantage helps facilitate.Looking ahead, Drew foresees substantial growth for retail media, particularly in Canada, as advertisers reallocate budgets from traditional platforms to retail ecosystems. Vantage's tools, powering platforms like Home Depot's Orange Access, exemplify how technology can simplify campaign management, measurement, and vendor relationships.As retail media evolves, Drew highlights collaboration among stakeholders as vital for maximizing ROI and creating customer-first ecosystems. His insights provide a roadmap for retailers of all sizes to capitalize on retail media's growing influence, bridging technology, advertising, and retail strategies effectively. Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career. Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.Rethink Retail has recognized Michael as one of the top global retail experts for the fourth year in a row, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.

RIMScast
Valerie Fox, 2024 Donald M. Stuart Award Winner

RIMScast

Play Episode Listen Later Nov 5, 2024 30:44


Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   In this episode, Justin interviews Valerie Fox, the 2024 Donald M. Stuart Award Winner. Valerie and Justin discuss her receiving the Donald M. Stuart Award and what this recognition means to her. Valerie tells how her journey in risk management has evolved over her 42-year career. Valerie has held prominent roles across a diverse range of industries. She shares some highlights and challenges of her career. Valerie remarks on the education opportunities, taking on leadership roles, and networking, that ORIMS and RIMS provided for her that helped her develop and advance in her risk career. She shares details of a long-term international project that stretched her and that she is proud of. Valerie offers her expectations for the future of risk management and how today's students can prepare themselves to be tomorrow's risk leaders. Valerie hopes to continue her student outreach and offer them the knowledge to guide their paths. Listen in for advice on resilience and lifelong learning to keep up with the evolving risk management industry.   Key Takeaways: [:01] About RIMS. [:15] About this episode. From RIMS headquarters in New York, I am delighted to be joined by Valerie Fox, the 2024 Donald M. Stuart Award Winner and a RIMS-CRMP holder! [:41] The next RIMS-CRMP Exam Prep will be held with PARIMA virtually on November 14th and 15th. The next RIMS-CRMP-FED Exam Course will be hosted along with George Mason University from December 3rd through the 5th. [:57] Links to these courses can be found on the Certifications page of RIMS.org and through this episode's show notes. [1:04] RIMS Virtual Workshops! Elise Farnham of Illumine Consulting recently joined us here on RIMScast. On December 4th and 5th, she will host Applying and Integrating ERM. On December 17th and 18th, she will host Captives as an Alternate Risk Financing Technique. [1:26] Those are just two of the workshops RIMS offers; we have lots more! Other dates for the Fall and Winter are available on the Virtual Workshops calendar, RIMS.org/virtualworkshops. We've got more important plugs coming during the break. Now, let's get on with the show! [1:44] Interview! The RIMS Ontario Chapter (ORIMS) presented the Donald M. Stuart Award to our guest, Valerie Fox, at the RIMS Canada Conference 2024 in Vancouver. [1:57] Valerie is a CRM holder, a RIMS-CRMP holder, and the former Director of Risk Management and Health and Safety for NPL Canada. She has since retired. [2:14] The Donald M. Stuart Award is widely recognized as Canada's highest honor within the risk management field and since 1979, has celebrated Canadians who have made outstanding contributions to the profession. [2:28] Throughout her 42-year career, Valerie has held prominent leadership roles in risk management for a range of multinational corporations, including Walmart and Wendy's Restaurants of Canada. [2:44] We'll talk a bit about her career, how she sees the risk profession evolving, and why she's so inspired by the next generation of risk management professionals. Donald M. Stuart Award Winner, Valerie Fox, welcome to RIMScast! [3:33] Valerie notes that winning the Donald M. Stuart Award was a very special moment for her. She has a tremendous respect for the history of the Donald M. Stuart Award and the professional values it represents. [4:04] When Valerie was VP of the Ontario RIMS Chapter Board in 2017, she was responsible for the oversight of this award. She enjoyed it so much that she continued to be the presenter of the award for the last seven years. This year, she stepped down from the ORIMS Board. [4:25] When Valerie stepped down from the ORIMS board, her colleagues nominated her for the award. She couldn't be more humbled or appreciative of their recognition and support. To be recognized alongside the people she presented the award to over the years is very special. [5:02] ORIMS accepts nominations from all over the country. It's an award for all of Canada and is overseen by the Ontario Chapter. The nomination process has two stages. [5:21] If a nomination clears the first stage, a total nomination package is submitted with further documentation. The package goes to a panel of evaluators across the country, including risk managers, people on boards, and insurance companies and brokers. [5:44] They evaluate the nominations. The person with the top collective score wins the award. They're looking at the nominees' history with their companies, volunteerism, and the tenets the award represents. It's the Canadian version of RIMS Risk Manager of the Year. [6:36] Valerie's first role as a risk manager was Manager of Contracts and Insurance. She bought insurance, handled claims, and implemented some risk control of targeted risks. [6:56] The job description of a risk manager has evolved immensely and varies greatly from entity to entity, depending on the company's maturity, operations, experiences, losses, and more. [7:16] You could still be hired today as Manager of Contracts and Insurance but you could also be aspiring to be a Chief Risk Officer of a major, multi-national corporation with the responsibility to help them be more resilient and grow. [7:41] Valerie saw the evolution in risk management start very slowly. It has continually ramped up and now is speeding forward. [7:50] Over her career, Valerie had to be willing to delve into new challenges and be prepared to learn and develop new skills and new mitigation strategies and develop broad-based business knowledge. Without that knowledge, it's difficult to assess potential impacts. [8:33] Different industries have different areas of risk focus. Valerie started in the airline industry. A major focus was having a major accident response plan ready. There were challenges of jurisdictional insurance requirements and risk exposures around the world. [9:11] Valerie spent five years in the public sector as a risk manager for a municipality. The focus of public entities is protecting people in public spaces, maintaining critical services, and managing reputation. It includes presenting the right answers. [9:51] Valerie worked in the retail industry in domestic and international markets. On her first day at Walmart Canada, she realized how unprepared she was to deal with health and safety and worker's compensation management responsibilities. Those had been under HR in Canada. [10:13] Working for American companies, she had to get up to speed quickly on those areas of risk. Valerie trained herself on the job. She met with anyone she knew in the industry who was involved in health and safety. She met with people from the boards. [10:42] Valerie spent a lot of time in the stores with the associates to see what their concerns were. She spent time with operations leaders, seeing the processes first-hand to understand the risks and put together programs that fit the culture and the environment of the companies. [11:26] Valerie says retailers today need to do a deep-dive business impact analysis, map out dependencies and processes, and have alternative options to avoid business interruption. As a risk manager, you have to understand that to help businesses come up with the right solutions. [11:55] Valerie reviews a case of having to train people quickly after a buyout. [12:52] Valerie talks about working with a new inexperienced team that she had to take under her wing and teach risk management quickly. In large corporations, you also build company-wide teams and external teams that help you. [13:17] Valerie taught CRM courses at the University of Toronto. Later, she had the pleasure of hiring one of her most enthusiastic students for a risk management position. He now works for another company she is close to and he is doing super well. [13:48] Plug Time! RIMS Webinars! On November 14th, Marsh will present “Risk Perception and Management: Insights for a Changing Landscape”. [13:58] On November 21st, HUB International returns with the fourth installment of their Ready for Tomorrow series,  “From AI to the SEC: The Future of D&O Litigation and Regulatory Exposures”. [14:13] On November 25th, Resolver returns to discuss “The Future of Risk & Compliance: 5 Key Insights for the Modern Leader”. [14:22] On December 5th, we have “Predictive Strategies to Detect Electrical and Machinery Failures”, presented by Global Risk Consultants, a TÜV SÜD company.  [14:33] On Thursday, December 12th, OneTrust returns to deliver “Staying Vigilant: 7 Practical Tips for Ongoing Third-Party Risk Monitoring” [14:42] More webinars will be announced soon and added to the RIMS.org/webinars page. Go there to register. Registration is complimentary for RIMS members. [15:01] RIMS is now accepting nominations for all awards other than Risk Manager of the Year 2025. The submission deadline is Monday, January 6th, 2025. To receive a RIMS award, all winners must be active members and in good standing. [15:18]  The awards are the Diversity, Equity, and Inclusion Chapter Leadership Award, the Harry and Dorothy Goodell Award, the Volunteer of the Year “Heart of RIMS” Award, the Richard W. Bland Memorial Award, the Chapter of the Year Award, the Rising Risk Professional Award, the Risk Management Hall of Fame, and the Cristy Award. [15:56] You can find more information about the awards through the About Us page of RIMS.org or the link in this episode's show notes. I also have a link in the show notes to the nominations page for the Donald M. Stuart Award. Check it out! [16:13] Back to My Interview with 2024 Donald M. Stuart Award Winner, Valerie Fox! [16:33] Valerie was ORIMS President in 2018 and 2019. She also had a couple of terms as Vice President, two terms as Secretary, and more. She is an active ORIMS member and a Director at Large. She intends to continue volunteering, especially with student outreach. [17:28] Justin remembers the wonderful people he worked with when he co-hosted the ORIMS luncheon last year. [17:57] Valerie describes how being involved in RIMS and ORIMS, whether volunteering or participating in regular events, gives you so much to learn both in formal training and networking that greatly helps your career. [18:29] Volunteering on the board gives you leadership development opportunities. Those who step up to do this work are go-getters and prominent professionals who know their jobs. Their ages are from quite young to quite senior. It's a diverse group of leaders. [18:58] You learn a lot about non-profit work and compliance. On the board, Valerie learned a tremendous amount that she has applied elsewhere in her career. You can improve your comfort with public speaking. [20:00] Justin suggests trying stand-up comedy or an improv class three times to develop a foundation of confidence to speak publicly. [20:24] Valerie was on the RIMS Risk Leaders Series. See the link in the show notes. She gave an expansive view of her career and the challenges she overcame using risk management. [19:16] The career accomplishment Valerie is most proud of is with Walmart International. Valerie had to get the risk management process promptly into place and hire a team when Walmart came into Canada in 1994. It was very successful. [21:47] Therefore, Valerie was asked to take a three-year expatriate assignment to work with Walmart's international division as an internal consultant in seven countries where Walmart had recently opened operations. [22:02] She visited each country to work with their leadership teams on insurance brokerage, services, claims, health and safety, food safety, construction, benefits, and whatever they needed. It was tough. It was two-and-a-half years of being far out of her comfort zone. [22:34] At the end of that assignment, she felt like she had made a difference and she had grown as a risk manager and as a person. It was an invaluable experience she is very proud of. [23:01] It was a new way of doing things for Walmart, too. Valerie was a test case. There were some glitches through which Walmart learned and improved its support system for expatriates working around the world. It was an evolution both for Walmart and Valerie. [23:32] Valerie has assisted with RIMS-CRMP workshops in Canada. [24:00] Valerie believes the risk leaders of tomorrow in Canada should take the CRM program and work toward their CRMP certification. There is also a variety of technical training that can help them throughout their careers. [24:18] RIMS has helped Valerie to stay current through seminars and articles. It's extremely important that people have a solid business base. Get out from behind the desk and understand the business and how business is done. [24:47] Going forward, the emerging trend for employers is going to be to look at some of these qualifications as a minimum requirement. Gaining that base knowledge is important. [25:00] Valerie says risk leaders need to focus on the soft skills of team management, social intelligence, communication, and identifying and supporting mental health. Risk management is a people business. Know how to communicate with people and read their reactions. [25:34] Working from home during the pandemic has depleted some opportunities to gain that experience. Future risk leaders need to ensure they have those skills today. [25:59] Valerie is encouraged by the college and university students she has been meeting over the last couple of years of outreach. The students are bright, curious, motivated, and hungry to get out there and make their mark. [26:24] They're comfortable with technology and passionate about the world events that are shaping risks these days. They are the future. She hopes that she can continue to share some tidbits or tribal knowledge that they might find helpful. [26:44] Valerie has concerns about the talent gap as lots of people retire. We need to fill that gap fast. The students she has been seeing indicate to her that the future is bright. [27:01] Justin had the pleasure of attending the McGannon Foundation's closing ceremony for their students. The students are extremely impressive. He feels that we will be seeing them up on stage receiving awards in the not-too-distant future. [27:20] Val, it has been such a pleasure to see you again. I want to congratulate you again on winning the Donald M. Stuart Award in 2024. I look forward to seeing you at more RIMS events. Thank you so much for all you do for ORIMS and RIMS! [27:42] Special thanks again to Valerie Fox for joining us here on RIMScast! It's always a pleasure to speak with her. There is a link to her RIMS Risk Leaders Series interview in this episode's show notes. There is a link to her CRMP Story also in this episode's show notes. [28:02] For more coverage of the RIMS Canada Conference 2024 Awards, check out the October 15th episode of RIMScast, when we were live from Vancouver with Maryam Salmasi. She was the Fred H. Bossons Award Winner for 2024. A link is in this episode's show notes. [28:20] More RIMS Plugs! The RIMS App is available to RIMS members exclusively. Go to the App Store and download the RIMS App with all sorts of RIMS resources and coverage. It's different from the RIMS Events App. Everyone loves the RIMS App! [28:53] You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in our show notes. RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [29:36] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [29:53] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [30:09] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [30:23] Justin Smulison is the Business Content Manager at RIMS. You can email Justin at Content@RIMS.org. [30:30] Thank you all for your continued support and engagement on social media channels! We appreciate all your kind words. Listen every week! Stay safe!   Mentioned in this Episode: RIMS DEI Council RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS Strategic & Enterprise Risk Center NEW FOR MEMBERS! RIMS Mobile App Hear Valerie on the RIMS Risk Leaders Series RIMS Press Release: RIMS Ontario Chapter Honours Valerie Fox with the 2024 Donald M. Stuart Award RIMS-CRMP Stories — Featuring Valerie Fox! Nominations open for RIMS 2025 Awards! (Through January 6, 2025) Nominations for the Donald M. Stuart Award RIMS Webinars: “Risk Perception and Management: Insights for a Changing Landscape” | Sponsored by Marsh | Nov. 14, 2024 “From AI to the SEC: The Future of D&O Litigation and Regulatory Exposures” | Sponsored by Hub International | Nov. 21, 2024 “The Future of Risk & Compliance: 5 Key Insights for the Modern Leader” | Sponsored by Resolver | Nov. 25, 2024 “Predictive Strategies to Detect Electrical and Machinery Failures” | Sponsored by TÜV SÜD GRC | Dec. 5, 2024 “Staying Vigilant: 7 Practical Tips for Ongoing Third-Party Risk Monitoring” | Sponsored by OneTrust | Dec. 12, 2024 RIMS.org/Webinars   Upcoming Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA (Virtual) November 14‒15 | 9:00 am‒4:00 pm SGT — Register by Nov. 7. “Applying and Integrating ERM” | Dec 4‒5 “Captives as an Alternate Risk Financing Technique” | Dec. 17‒18 See the full calendar of RIMS Virtual Workshops RIMS-CRMP Prep Workshops   Related RIMScast Episodes: “Live From Vancouver! with Maryam Salmasi, Fred H. Bossons Award Winner 2024” “300th Episode Spectacular with RIMS CEO Gary LaBranche” “Change Management and Strategy with Jay Kiew, RIMS Canada Conference 2024 Keynote” “DE&I Initiatives with Lilian Vanvieldt-Gray of Alliant Insurance Services” “Julie Bean, 2024 Heart of RIMS Award Winner”   Sponsored RIMScast Episodes: “How Insurance Builds Resilience Against An Active Assailant Attack” | Sponsored by Merrill Herzog (New!) “Third-Party and Cyber Risk Management Tips” | Sponsored by Alliant “RMIS Innovation with Archer” | Sponsored by Archer “Navigating Commercial Property Risks with Captives” | Sponsored by Zurich “Breaking Down Silos: AXA XL's New Approach to Casualty Insurance” | Sponsored by AXA XL “Weathering Today's Property Claims Management Challenges” | Sponsored by AXA XL “Storm Prep 2024: The Growing Impact of Convective Storms and Hail” | Sponsored by Global Risk Consultants, a TÜV SÜD Company “Partnering Against Cyberrisk” | Sponsored by AXA XL “Harnessing the Power of Data and Analytics for Effective Risk Management” | Sponsored by Marsh “Accident Prevention — The Winning Formula For Construction and Insurance” | Sponsored by Otoos “Platinum Protection: Underwriting and Risk Engineering's Role in Protecting Commercial Properties” | Sponsored by AXA XL “Elevating RMIS — The Archer Way” | Sponsored by Archer “Alliant's P&C Outlook For 2024” | Sponsored by Alliant “Why Subrogation is the New Arbitration” | Sponsored by Fleet Response “Cyclone Season: Proactive Preparation for Loss Minimization” | Sponsored by Prudent Insurance Brokers Ltd. “Subrogation and the Competitive Advantage” | Sponsored by Fleet Response   RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy   RIMS Events, Education, and Services: RIMS Risk Maturity Model® RIMS Events App Apple | Google Play   Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information.   Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts.   Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn.   About our guest: Valerie Fox, CRM, RIMS-CRMP, former Director of Risk Management & Health & Safety for NPL Canada   Social Shareables (Edited For Social Media Use): Evolution in risk management started very slowly. It has continually ramped up and now it's speeding forward. Over my career, that meant I had to be willing to delve into new challenges and be prepared to learn and develop new skills. — Valerie Fox   On the board, I've learned a tremendous amount that I've been able to apply elsewhere in my career. — Valerie Fox   It's extremely important that people have a solid business base. Get out there from behind the desk and really understand the business and how business is done. — Valerie Fox   Students are comfortable with technology and passionate about the world events that are shaping risks these days. They are the future. I hope that I can continue to share some tidbits or tribal knowledge that they might find helpful. — Valerie Fox  

Remarkable Retail
What Did I Miss?

Remarkable Retail

Play Episode Listen Later Sep 10, 2024 37:00


We're back, with our Season 9 premier episode.Next week we'll return with our usual format of news of the week and fascinating interviews with the retail industry's most remarkable executives and thought leaders. But having devoted our summer episodes to our special 6-part series on accelerating retail transformation, we're taking the opportunity to unpack some of the most important stories from the past two months.We kick things off admiring the incredible recent results from the two biggest retailers on the planet (that'd be Amazon and Walmart) and dissect recent trends in e-commerce growth. Then we delve into the "stampede to value" and other critical trends before sharing our thoughts on why dollar stores seem to have hit the wall. We also marvel at the phenomenal results from Abercrombie & Fitch, wonder whether Starbucks new CEO can work his Chipotle magic, and take on the notion that there is a return to physical stores. We conclude with our view on the possibility that Nordstrom will go private and ponder whether results from Gap, Target, and Best Buy are merely a case of premature celebration. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Technology in the Service of The Customer with Michon Williams, Chief Technology Officer, Walmart Canada

The Voice of Retail

Play Episode Listen Later Sep 6, 2024 28:11


Michon Williams is my special guest in this episode, sharing her career journey, emphasizing an early interest in technology and explaining her role as Chief Technology Officer (CTO) at Walmart Canada.Michon highlights the importance of balancing innovation and stability, operating on three horizons: stability, incremental improvements, and long-term disruptions. We discuss the need for local solutions in Canada due to unique market requirements, the rapid pace of innovation in retail, particularly post-pandemic, and the role of AI in enhancing efficiency and customer experience. Michon advises retailers to foster a culture of experimentation and continuous learning and encourages women in tech to be curious and proactive in their career development. About MichonMichon was recruited to Walmart Canada as Vice President of Product & Delivery to steward their accelerated investment in technology in 2021. Promoted to Chief Technology Officer, Michon and her team are responsible for core systems strategy and delivery, technology infrastructure and operations, infosec and architecture across stores, pharmacies, supply chain, merchandising, core data platforms, associate tools and enterprise technology (including real estate). Michon is a long-time advocate of the environment and inclusion and leads programs in support of Green Technology and to promote and advance Diversity in Technology. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

FP&A Tomorrow
What Every FP&A Leader Must Know About Driving Change with Leslie Stuart

FP&A Tomorrow

Play Episode Listen Later Sep 5, 2024 50:56


In this episode of FP&A Tomorrow, we dive into the evolving landscape of Financial Planning & Analysis (FP&A) with a focus on finance transformation. Leslie Stuart, a seasoned expert in FP&A and finance transformation, shares her insights on how modern finance functions are adapting to new technologies, data management practices, and process improvements to drive better business outcomes.Leslie Stuart is the Director of Financial Planning & Analysis at Walmart Canada and a certified CPA. With a robust background in accounting, auditing, and operational finance, Leslie has been at the forefront of finance transformation, leading initiatives that integrate cutting-edge technology with traditional finance functions. Her career journey from external audit to leading finance transformations offers valuable lessons for anyone involved in or aspiring to drive financial excellence.Expect to Learn:The importance of data quality and its impact on business decisions.Strategies for successfully managing finance transformation projects.How to navigate challenges in data management, from garbage data to valuable insights.The role of technology, including AI, in modernizing FP&A processes.Tips for engaging teams and fostering change in finance departments.Here are a few relevant quotes from the episode "Data and technology are often the easier pieces; the real challenge is with people and processes." - Leslie Stuart"Starting with a strong foundation in processes and controls is critical to any successful transformation." - Leslie Stuart"AI and machine learning are the way of the future for finance—helping us work more efficiently and effectively." - Leslie StuartIn this insightful episode, Leslie Stuart takes us through the intricate process of finance transformation, emphasizing the importance of data quality, the role of technology, and the critical need for effective communication and process management. Her practical advice and personal experiences offer a roadmap for those looking to navigate the complexities of modern FP&A.Follow Leslie:LinkedIn - https://www.linkedin.com/in/leslie-stuart/Follow Paul: Website - https://www.thefpandaguy.com LinkedIn - https://www.linkedin.com/in/thefpandaguyWorld-class Digital FP&A Course Bundle: Signup for over ten hours of video content with 4 different courses and 8 modules on FP&A topics including: Business Partnering, Data Analysis, Financial Modeling Design Principles, and Modern Excel. Use code Podcast to save 25%. What are you waiting for signup now: https://bit.ly/4decOf3Enroll for Financial Planning & Analysis Certificate Program:Sign up for the 8 week online financial planning & analysis certificate program by Wharton Online and learn the art of forecasting, analysis, business partnering and financial storytelling: https://bit.ly/4debs46 Use Code: THEFPAGUY300 to save $300. Earn Your CPE Credit For CPE credit please go to earmarkcpe.com, listen to the...

The Food Professor
China Versus Canola, BOC Interest Rate Cut and Your Dinner Plate, End of the NDP-Liberal Alliance and Ag, guest Francois Bouchard, SVP at GS1 Canada

The Food Professor

Play Episode Listen Later Sep 5, 2024 48:53


In this episode, we welcome Francois Bouchard, Senior Vice President of Subscriber Engagement at GS1 Canada, live from the SIAL innovation show in Montreal. We dive into the latest innovation from GS1—the introduction of 2D barcodes and how it impacts global product tracking.We also discuss various hot topics, such as the changing landscape for convenience stores in Ontario, new beer sales regulations, and The Beer Store's product expansion. We tackle international trade tensions as China retaliates with threats against Canada's canola industry and consider the potential effects on CUSMA/North American trade negotiations. Additionally, we explore labour restrictions affecting the restaurant industry and the impact of Starbucks' leadership changes. Tune in for speculation on a potential Couche-Tard acquisition of 7-Eleven and hear our take on a controversial issue—cloned cow milk in Canada. We cover the impacts of another rate cut in the Bank of Canada's interest rate. Finally, we touch on the political future of Canada with Jagmeet Singh's NDP's announcement of the end of their Confidence & Supply Agreement with the Trudeau Liberals, with a possible election on the horizon, and what it could mean for the agricultural sector. The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Retail's Fierce Urgency of Now: Here Comes Season 9

Remarkable Retail

Play Episode Listen Later Sep 3, 2024 1:57


If we're learned anything in the past few years, it's that the pace of change is only accelerating and the difference between the winners and losers often centers on those that understand the fierce urgency of now and choose to aim much, much higher and move, much much faster.   Remarkable brands know that speed is essential. But what exactly separates those that successfully transform for a new era, that consistently move to where consumers and technology is headed, that leap ahead of the competition, and those that remain hopefully stuck?This is Steve Dennis, strategic advisor, keynote speaker, and best-selling author of Leaders Leap  and  Remarkable Retail inviting you to join me and fellow retail insider Michael LeBlanc each week as we share the keys to rising above the rest in an increasingly uncertain and rapidly evolving world. Listeners worldwide have made us one of the retail industry's top-rated and most listened-to independent podcasts. This season, we'll continue with our unique take on retail's most important news and feature guests who are shaping the future of modern retail. So be sure to follow us on Apple, Spotify, or wherever you enjoy your podcast today and get ready yourself for a steady stream of wisdom, no BS points of view, and lively conversation.Season Nine of the award-winning Remarkable Retail podcast launches on Tuesday September 10th. We can't wait for you to join us. About UsSteve Dennis is a strategic advisor and keynote speaker focused on growth and innovation, who has also been named one of the world's top retail influencers. He is the bestselling authro of two books: Leaders Leap: Transforming Your Company at the Speed of Disruption and Remarkable Retail: How To Win & Keep Customers in the Age of Disruption. Steve regularly shares his insights in his role as a Forbes senior retail contributor and on social media.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Next, We Take New Brunswick with Chris Jones, Founder and President of CANNABIS XPRESS

The Voice of Retail

Play Episode Listen Later Aug 30, 2024 28:39


Serial entrepreneur Chris Jones, Founder and President of CANNABIS XPRESS, a leading chain of cannabis retail stores started in Ontario, is back on the podcast to tell us his adventure of expanding his successful store concept to small-town New Brunswick, one of the most innovative markets in Canada. About ChrisChris Jones is an entrepreneur and cannabis industry executive. He is currently the Founder and President of CANNABIS XPRESS, a leading chain of 13 cannabis retail stores in Ontario and New Brunswick, Canada.Previously, he founded another cannabis retail company in Ontario and sold it after it hit a run rate of approximately $15 million via an all-cash sale to a public company. Before entering the retail industry, he was actively involved in and led multiple acquisitions and investments ranging from several million to over a billion dollars during his time at Origin House, later acquired by a top US-based multi-state operator - Cresco Labs.Chris has also developed and taught classes at George Brown College through their School of Continuing Education. One of them more recently was called Cannabis Business Strategy, which includes a lineup of coveted guest speakers such as Bruce Linton (Founder of Canopy Growth Corporation – which was previously the largest cannabis company in the world by market capitalization). He currently teaches a management course at George Brown called Management Fundamentals.Before that, he built his finance and business development experience at two global construction companies based in Canada: EllisDon and Aecon. Additionally, he led business development and negotiations for a boutique trial-focused law firm in Toronto.Outside of work, Chris travels, takes language courses in Spanish, walks his dog, enjoys the outdoors, and is undefeated in Muay Thai. He obtained his Master of Business Administration from McMaster University's DeGroote School of Business and a Bachelor of Commerce from Ryerson University's Ted Rogers School of Management.You can reach Chris at christopher.lloyd.jones1@gmail.com  About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Food Professor
Sizzling Summer Food Industry News & Special Guest Tony Chapman, Marketing Visionary and host of Chatter That Matters #pod

The Food Professor

Play Episode Listen Later Aug 29, 2024 55:08


We're back for our 5th season as one of Canada's top independent management podcasts after a summer break from live shows with a fast-paced review of all the big stories in the Canadian food industry that happened since we were last together live on the mic in June. It was an action-packed summer!!  Helping us kick off our season premiere with style is the one and only Tony Chapman, serial entrepreneur, marketing visionary, keynote speaker, and host of the great Chatter That Matter #podcast! Tony brings his powerful insights to the grocery sector, sharing his unique perspective on the industry's future. And in a thought-provoking twist, we ask Tony what he would do if he were handed the keys to a grocery empire.About TonyTony Chapman is a trailblazing force in the marketing and content world, a three-time Hall of Fame inductee who built two globally acclaimed agencies and an innovative research firm from the ground up. Today, Tony is the host of the hit podcast Chatter That Matters, a trusted and dynamic media commentator, and a sought-after speaker.Chatter That Matters, hosted by Tony, is a podcast about people who overcome circumstances to chase their dreams and change the world for the better. His guests include Olympians, Emmy, Grammy, and Oscar nominees, NY Times Best Sellers, thought leaders, change makers, and stories of people you've never heard of, but whose journeys will inspire.Download Chatter that Matters wherever you get your podcasts, or you can listen here:  https://chatterthatmatters.libsyn.com/Twitter:   @TonyChapman  -  https://twitter.com/tonychapman Linked In:  https://www.linkedin.com/in/tonychapmanreactions/ IG              https://www.instagram.com/chatterthatmatters/ FB.            https://www.facebook.com/tonychapmancanada/ The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
SUMMER BONUS: Fail Better

Remarkable Retail

Play Episode Listen Later Aug 27, 2024 20:30


Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve will be unpacking key lessons from his new best-selling book “Leaders Leap: Transforming Your Company at the Speed of Disruption,” available everywhere books are sold.If you have been following this short special series—or if you just think about what distinguishes organizations that are winning the future from the also-rans, it is very often that they act more boldly, they take more chances, they fail regularly, they adjust, they fail some more.They believe, as my friend Seth Godin says, “if failure is not an option, then neither is success.” Our mission, should we choose to accept it, is not to avoid failure; it is to fail better. But what does this mean, why is it so important, and how do we do it exactly? Moreover, why must we not only see failure as an inevitable part of our transformation journey, but how we adopt a far, far greater sense of urgency.Thanks for joining us for our summer experiment!Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don't forget to give us a 5-star review.Special thanks to Scott Galloway, Maverick, The Dude, Ted Lasso, Elvis and Billy Joel for lending their voices to this episode of the #pod.  About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Meet Bobby Sahni, Co-Founder and Partner at Ethnicity Matters with a preview of his RCC Retail Marketing Conference session "Crafting Compelling Campaigns for Canada's Multicultural Market "

The Voice of Retail

Play Episode Listen Later Aug 23, 2024 17:06


In this episode, meet Bobby Sahni, a veteran of multicultural marketing with over 20 years of experience. Bobby discusses his journey from corporate roles in banking and telecommunications to his current role as a leader at Ethnicity Matters, a Toronto-based multicultural marketing agency. He emphasizes the importance of understanding Canada's demographic shifts and integrating multicultural strategies into mainstream business practices.Bobby highlights that multiculturalism is now mainstream and should be central to growth strategies, and is the growth strategy in Canada. He also shares insights into the diverse needs of newcomers and the critical role of first impressions in retail marketing. Bobby is set to speak at the upcoming Retail Council of Canada's Retail Marketing Conference, and he will preview what he will be discussing on the main stage. he will cover data-driven strategies and share examples of successful multicultural marketing campaigns. About BobbyBobby Sahni is a veteran and thought-leader in the multicultural marketing and advertising industry. Bobby was the Head of Multicultural Marketing at Rogers Communications and has been a pioneer in developing, executing and managing diversity and multicultural marketing initiatives for a number of best-in-class organizations. He is Co-Founder and Partner at Ethnicity Matters – a multicultural marketing & advertising agency dedicated to helping companies drive new growth and sales by engaging North America's fast growing, big spending ethnic and new immigrant communities. He is also Partner in Tulsea Sports Marketing, a US-based marketing consultancy focussed on the intersection of multicultural marketing and sports & entertainment. Bobby has earned national and international recognition for his work and thought leadership in multicultural marketing. Bobby also loves teaching, having guest-lectured at many universities/colleges and regularly speaks at industry events and conferences across North America. Bobby has also been on a variety of advisory boards and committees including Hockey Canada, Imagine Canada, Seva Food Bank, Road Hockey to Conquer Cancer, Cricket to Conquer Cancer, Indo Canada Chamber of Commerce, Reel Asian Film Festival and Credit Valley Conservation Foundation. Bobby earned his MBA from the global Kellogg Schulich Executive MBA program with cross-cultural studies in Hong Kong, Germany, Miami, Chicago and Toronto. He also holds a Bachelor of Science & Business degree from the University of Waterloo. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Food Professor
Top Global Retail Technology Expert Carl Boutet on a Summer SIAL Food Innovation Bonus Episode

The Food Professor

Play Episode Listen Later Aug 22, 2024 17:38


Top Global Retail Technology Expert & friend of the #pod Carl Boutet discusses his role as the in-house retail technology expert at the Montreal SAIL show, highlighting his involvement in marshalling the experts in the food and innovation industry together to share wisdom and insights across the sector here in Canada and around the world.Carl emphasized the importance of food in retail, noting that successful retailers like Walmart and Costco have integrated food offerings as part of their successful business growth model.Carl also mentioned the challenges of innovation and details McGill's innovation lab, which focuses on frictionless commerce and healthy consumption, as well as its interdisciplinary research. Boutet also touched on the overhyped and underhyped aspects of smart carts and AI in retail and the need for more iterations in format innovation.About CarlBusiness strategist and executive advisor, McGillCarl is a Montreal-based business strategist, digital marketer and executive advisor with over 25 years of hands-on operational, marketing and retail executive experience. He has worked across a full array of business environments from the very large, such as 10 years with Costco Wholesale to working as commercial applications lead for a global B2B security technology company. In both, managing product portfolios and emerging go-to-market strategies.As the founder of StudioRx, he advises executives, B2C/B2B solution providers and all types of ecosystem partners on how to tailor their solutions according to customers' evolving needs and build effective commercial strategies to meet them.He holds an MBA from Queen's University as well as professional certificates from Stanford, Harvard and MIT.He advises several technology startups, industry associations and innovation labs.He is the principal advisor for the McGill University Retail Innovation Lab in Montreal, Canada. He is also, course instructor at McGill Masters in Retail Innovation (emerging technologies and new business models) and adjunct digital marketing faculty at Asian Institute of Technology MBA School of Management.Carl is recognized by Rethink Retail among the world's most influential thought leaders and has keynoted, chaired and/or moderated the largest retail conferences around the world. He remains a regular media contributor with global news networks.In 2021 he published his first book; The Great Acceleration – on how the Covid-19 pandemic rapidly propelled digital transformations and the business strategies to address the challenges that followed. The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
SUMMER BONUS: Safe Is Risky

Remarkable Retail

Play Episode Listen Later Aug 20, 2024 16:17


Clayton Christensen, the late great Harvard Business School professor, wrote one of the best business strategy books of all time. In his classic "The Innovator's Dilemma" he explains how successful companies often fail by becoming overly locked into their established business models and optimizing the heck out of them, thereby ignoring, more risky disruptive innovations.Of course, back in 1997, when Christensen's book first started to have impact, e-commerce was in its infancy, smart devices were a decade away, and cloud computing and AI weren't even glimmers in anyone's eyes.  The speed of disruption back then wasn't exactly glacial, but it was far, far slower than it is today.Fast forward to today, and we are confronted with a New Innovator's Dilemma. Disruption is unrelenting, and the pace of change is often more exponential than linear.Take a slow and steady approach to innovation and you may well get run over. Move with caution and you may fall further and further behind.Right now, doing what we've always done, but just a little bit better may feel safe, but it is often the riskiest path we could possibly choose.The evidence is overwhelming, and the verdict is in. Safe is risky.And more and more, fortune favors the bold. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Brain Rush! Gen AI, AI Hallucinations and Retailers with Peter Cohan, an Associate Professor of Management Practice at Babson College

The Voice of Retail

Play Episode Listen Later Aug 16, 2024 27:52


Brain Rush!  Gen AI, AI Hallucinations and Retailers with Peter Cohan, an Associate Professor of Management Practice at Babson CollegeMeet Peter Cohan, an Associate Professor of Management Practice at Babson College, the founding principal of Peter S. Cohan & Associates, a management consulting and venture capital firm, and has completed over 150 growth-strategy consulting projects for global technology companies and invested in seven startups, three of which were sold for about $2 billion and one of which went public in 2021 at an $18 billion valuation.  Impressive numbers.Peter tells us about his 17th book, another impressive number, Brain Rush, and we get deep into GenAI, whether the current concentration of AI development amongst the most prominent tech players will help or hurt the development of valuable and safe AI, AI hallucinations and how retailers should think about their impact on customer service, AI flyers for the masses and much more!About PeterPeter Cohan is an Associate Professor of Management Practice at Babson College. He teaches strategy, leadership, and entrepreneurship to students in the college's undergraduate, Master of Science in Entrepreneurial Leadership (MSEL), MBA, and Executive Education programs. He is coordinator of Babson's required undergraduate strategy course and the creator and teacher of advanced strategy courses for undergraduate and MSEL students. Cohan is the founding principal of Peter S. Cohan & Associates, a management consulting and venture capital firm. He has completed over 150 growth-strategy consulting projects for global technology companies and invested in seven startups, three of which were sold for about $2 billion and one of which went public in 2021 at an $18 billion valuation. He has written 17 books, includingBrain Rush: How to Invest and Compete in the Real World of Generative AI andNet Profit: How to Invest and Compete in the Wild World of Internet Business. He is a senior contributor to Forbes and an Inc. contributor. He is a frequent media commentator who has appeared on ABC's Good Morning America, Bloomberg, CNN, CNBC, Fox Business News, American Public Media's MarketPlace, WBUR, WGBH, New England Cable News, and the Boston ABC, NBC, and CBS affiliates. He has been quoted in the Associated Press, the Christian Science Monitor, the London Evening Standard, the Times of London, the New York Times, Nikkei, USA Today, the Wall Street Journal, The Washington Post, Portugal's Expresso, the Economist, Time, BusinessWeek, and Fortune. He also appeared in the 2016 documentary film We the People: The Market Basket Effect. Prior to starting his firm, he worked as a case team leader for Monitor Company, Harvard Business School Professor Michael Porter's consulting firm. He has taught at MIT, Stanford, Columbia, Tel Aviv University, New York University, and Bentley University.About Brain RushMy most recent book (the 17th I have authored) Brain Rush: How to Invest and Compete in the Real World of Generative AI, discusses both the benefits and challenges of implementing AI in the retail and eCommerce markets and some of the specific topics I could discuss on your podcast include:How can retailers distinguish the few high payoff generative AI applications from the many losing ones?Which generative AI applications are creating the most value for retailers?What are the most significant risks retailers could face if they introduce generative AI to customers and partners?How should retailers capture the benefits and minimize the risks of these high payoff generative AI applications?Peer pressure forces CEOs to tell Wall Street how generative AI will transform their business but at the same time, CEOs fear generative AI hallucinations could threaten their company's reputation. This fear is based in reality. For instance, Google's AI advised people to add glue to pizza,Forbes careers contributor Jack Kelly noted. And Air Canada's AI chatbot made up a refund policy for a customer — and a Canadian tribunal forced the airline to issue a real refund based on its AI-invented policy, Wired reported.This inconsistent battle has significant implications for business. Of 200 to 300 generative AI experiments the typical large company is undertaking, a mere 10 to 15 have been rolled out internally, and perhaps one or two have been released to customers.  Babson College Associate Professor of Management PracticePeter S. Cohan & AssociatesLinkedIn PageBooksForbes and Inc. columns About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Food Professor
The Grand Fromage, Cheese Master Gurth Pretty, returns on a Summer SIAL Food Innovation Bonus Episode

The Food Professor

Play Episode Listen Later Aug 15, 2024 18:43


On this episode, Sylvain and I sit down again with one of our favourite repeat guests—a food industry professional who has forgotten more than we'll ever know about the fascinating and complex world of cheese—Gurth M. Pretty. We talk about the innovations happening in the world of cheese and the challenges facing Canadian retailers of bringing that innovation to market across the nation. Visit Gurth at his fantastic bespoke cheese store in Mississauga, Lakeview Cheese Galore. The Food Professor #podcast is presented by Caddle.  The Food Professor #podcast is presented by Caddle. About UsDr. Sylvain Charlebois is a Professor in food distribution and policy in the Faculties of Management and Agriculture at Dalhousie University in Halifax. He is also the Senior Director of the Agri-food Analytics Lab, also located at Dalhousie University. Before joining Dalhousie, he was affiliated with the University of Guelph's Arrell Food Institute, which he co-founded. Known as “The Food Professor”, his current research interest lies in the broad area of food distribution, security and safety. Google Scholar ranks him as one of the world's most cited scholars in food supply chain management, food value chains and traceability.He has authored five books on global food systems, his most recent one published in 2017 by Wiley-Blackwell entitled “Food Safety, Risk Intelligence and Benchmarking”. He has also published over 500 peer-reviewed journal articles in several academic publications. Furthermore, his research has been featured in several newspapers and media groups, including The Lancet, The Economist, the New York Times, the Boston Globe, the Wall Street Journal, Washington Post, BBC, NBC, ABC, Fox News, Foreign Affairs, the Globe & Mail, the National Post and the Toronto Star.Dr. Charlebois sits on a few company boards, and supports many organizations as a special advisor, including some publicly traded companies. Charlebois is also a member of the Scientific Council of the Business Scientific Institute, based in Luxemburg. Dr. Charlebois is a member of the Global Food Traceability Centre's Advisory Board based in Washington DC, and a member of the National Scientific Committee of the Canadian Food Inspection Agency (CFIA) in Ottawa. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

TransMissions Podcast: Transformers News and Reviews! - All Shows Feed

Hot Wheels Transformers cars are finally showing up in stores, Walmart Canada gets an exclusive Legacy toyline collector's box, and new EarthSpark toys are finally coming out… after the show ended. All this and much, much more on this episode of TransMissions! Order our exclusive Skybound Transformers #1 comic with cover art by E.J. Su! Want some TransMissions swag? Check out our online shop, powered by TeePublic! Show Notes: If you enjoy TransMissions, please rate us and subscribe on Apple Podcasts and Spotify! These ratings greatly help podcasts become more discoverable to other people using those services and is an easy way to help out our show. Contact us: Continue reading The post Episode 603 – Scarlet Fever appeared first on TransMissions Podcast Network.

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TransMissions: Transformers Toy News and Reviews!

Hot Wheels Transformers cars are finally showing up in stores, Walmart Canada gets an exclusive Legacy toyline collector's box, and new EarthSpark toys are finally coming out… after the show ended. All this and much, much more on this episode of TransMissions! Order our exclusive Skybound Transformers #1 comic with cover art by E.J. Su! Want some TransMissions swag? Check out our online shop, powered by TeePublic! Show Notes: If you enjoy TransMissions, please rate us and subscribe on Apple Podcasts and Spotify! These ratings greatly help podcasts become more discoverable to other people using those services and is an easy way to help out our show. Contact us: Continue reading The post Episode 603 – Scarlet Fever appeared first on TransMissions Podcast Network.

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Remarkable Retail
SUMMER BONUS: I Love You but You Are Not Serious People

Remarkable Retail

Play Episode Listen Later Aug 13, 2024 21:24


Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve will be unpacking key lessons from his new best-selling book “Leaders Leap: Transforming Your Company at the Speed of Disruption,” available everywhere books are sold.Remember a few years ago when everyone was talking about a retail apocalypse? Physical retail was dead or dying, they said. Malls were going away. If you wanted to invest in brick-and-mortar, you'd be better off incinerating a big pile of cash.But as it turned out, well, not so much.As a keen observer, regular commentator, and strategic advisor on where shopping is headed, Steve pays more attention to these sorts of prognostications than the average bear, particularly since some of them are advanced by his friends and colleagues.But Steve is also a card-carrying bullshit dispelling enthusiast. And when this sort of nonsense gets advanced as insight, he suddenly and clearly hears the words of Logan Roy from Succession ringing in his ears. "I love you, but you are not serious people."In this episode, we'll explore why the work of meaningful transformation IS serious work and why it requires that we become serious, courageous leaders who break through our denial, wake up to new and emerging realities, and, ultimately, do what it takes to position our organizations to aim higher, move faster, and act more boldly.To drive our strategic growth agenda forward, we must develop a clear, well-informed view that's rooted in reality, not false prophets; that emerges from doing the serious, often uncomfortable work required to transform at the speed of disruption.This 6-part summer series will explore why we must choose remarkable or risk irrelevance. We will go deep on unpacking the root causes that lead to an overly timid transformation. We will delve into what is required to lead in the face of relentless, unyielding disruption.Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don't forget to give us a 5-star review. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Meet Neil Patel, Co-Founder at Neil Patel Digital with a preview of his RCC Retail Marketing Conference AI in Marketing Keynote

The Voice of Retail

Play Episode Listen Later Aug 9, 2024 12:08


Meet modern marketing phenomenon and upcoming RCC Retail Marketing keynote speaker Neil Patel as he shares insights behind his rise to one of the top marketing voices in the world and gives us a quick preview of his upcoming mainstage presentation. Neil is a New York Times Best-Selling Author and one of the world's most influential marketers, according to The Wall Street Journal and Forbes. He will join me in person at the upcoming Retail Council of Canada Retail marketing conference on September 12 in Toronto to explore the transformative potential of AI in retail marketing.   About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
SUMMER BONUS: I'm The Problem. It's Me.

Remarkable Retail

Play Episode Listen Later Aug 6, 2024 19:57


Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve will be unpacking key lessons from his new best-selling book “Leaders Leap: Transforming Your Company at the Speed of Disruption,” available everywhere books are sold.In his new book Leaders Leap, Steve proposes a series of 7 Mind Leaps that are essential to transforming you and your organization. There is a powerful reason that Crush Your Ego is mind leap #1. Without starting from a place of humility, our foundation will be shaky. And we cannot build a house of sustained innovation and transformation without rock-solid first principles. Indeed, we must put our masks on first.In this episode, Steve argues that while it is understandable to believe that successful transformations and our personal success are often hindered by poor analysis, cultural barriers, and not enough innovative ideas, a lack of appropriate resources, poor board, or management support, extreme pressure to meet quarterly earnings, etc., etc, etc., it is very often the case that progress is impeded by that person, we see in the mirror each day and our unhealthy attachment to ego.This 6-part summer series will explore why we must choose remarkable or risk irrelevance. We will go deep on unpacking the root causes that lead to an overly timid transformation. We will delve into what is required to lead in the face of relentless, unyielding disruption.Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don't forget to give us a 5-star review. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Getting Inside the Consumer Circle of Influence with Kristina Rogers, Global Consumer Leader, EY

The Voice of Retail

Play Episode Listen Later Aug 2, 2024 32:41


On this episode, popular guest Kristina Rogers, Global Consumer Leader, EY, is back on the podcast to discuss the latest global and Canadian consumer insights from the 14th edition of her seminal research project, The Future Consumer Index.  Launched in the early days of the COVID era, her research continues to track consumers' changing patterns and behaviours, with echoes of pandemic shopping impacts and changes in how we live, consume media, and shop. See the whole report here. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
SUMMER BONUS: Shift Happens

Remarkable Retail

Play Episode Listen Later Jul 30, 2024 18:25


Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve is unpacking key lessons from his new best-selling book Leaders Leap: Transforming Your Company at the Speed of Disruption, available everywhere books are sold.Having spent most of his career working in either senior leadership positions at a corporation or as a strategic advisor, where he was focused on driving growth & innovation, Steve has had a front- row seat to the seismic shifts that have reshaped the retail landscape. It's hard to overestimate the disruptive power game-changing technology has had on just about every aspect of our culture and commerce. Our world today looks very different than it did when e-commerce first emerged, when smart devices started to transform how we communicate, or when pervasive connectedness and operating in the cloud began their inexorable march toward ubiquity.These shifts have allowed for entirely new and incredibly valuable business models to emerge. These shifts have also brought many iconic brands to their knees or set them on a path to seemingly endless struggle.So it's worth asking “If the world has changed so much, why have so many leaders changed so little.”Indeed, shift happens. And it's happening faster and faster all the time.The challenge is not to figure out how to mount resistance but to accept the things you cannot change, get intensely focused on the things you can, and then get to work.Shift happens. Get used to it.Shift happens. Shake hands with the new weird.Shift happens. Don't let it destroy your future.Shift happens. Summon up all the courage you require.Shift happens. Get ready to leap.This 6-part summer series explores why we must choose remarkable or risk irrelevance. We will go deep on unpacking the root causes that lead to an overly timid transformation. We will delve into what is required to lead in the face of relentless, unyielding disruption.Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don't forget to give us a 5-star review. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
Looking Around HR AI Corners with Jason Raddison, CEO and Founder of Movo

The Voice of Retail

Play Episode Listen Later Jul 26, 2024 31:31


Meet Jason Raddison, CEO and Founder of Movo, a Human Capital Management (HCM) platform that uses advanced AI to automate the process of hiring, engaging, and retaining today's frontline workforce with his innovative AI forward solution for retailers. About JasonJason Radisson is a serial unicorn breeder. His latest venture is Movo (formerly Shift One), where he is Founder & CEO, a platform that is helping solve the global shortage of skilled front line workers, with more than 300,000 users from nurses to solar technicians.  Jason learned startup skills early in life. He was born to a 16-year old single mom, and worked blue-collar jobs from short order cook to HVAC technician to fund school and climb out of poverty. From that inauspicious start, he went on to Harvard, a Fulbright Scholarship, and McKinsey & Company. Since becoming an entrepreneur, Jason has worked with more than a dozen first tier VCs, firms like Softbank, Accel, DST, Andreessen Horowitz, Monashees, and Sequoia. Together he and his teams have built and scaled multiple tech unicorns, platforms that today provide work and improved living standards to millions of workers, from Bogota to Boston.In the early days of Uber he was a launcher and Regional General Manager in the western US. From there, Brazil's 99-Taxis as Chief Operating Officer, where he grew the business 10x and sold it to Didi for $1B. He is also a member of the Rappi-Mafia, where he was an early investor and helped the Co-Founders build their Operations and Growth teams in the initial expansion across Latin America. Today, more than 20 venture-backed Founders are alumni of his earlier teams. Jason spends his time outside of work with his spouse and their small children. He's also a lifelong distance runner, cyclist and skier. About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
SUMMER BONUS Episode No. 1: Our Bold New Plan To Suck Less

Remarkable Retail

Play Episode Listen Later Jul 23, 2024 15:49


Welcome to a special Remarkable Retail podcast summer series focused on what leaders need to do to help their organizations win the future and leap to higher ground. In this six-part limited series, Steve will be unpacking key lessons from his new best-selling book “Leaders Leap: Transforming Your Company at the Speed of Disruption,” available everywhere books are sold.***Special thanks to John Parolisi for joining us for a fun cameo on this episode!In a world where anything less than delivering highly differentiated and truly remarkable customer value is often ignored, sucking less, merely closing the gap on competitive performance (what Steve calls “innovating to parity”) or offering a slightly better version of mediocre is choosing to move into a zone of irrelevance, or perhaps even putting your organization on the path to outright extinction.Moreover, in a world where the pace of change is only accelerating, often becoming more exponential than linear, failure to transform at the speed of disruption only creates the likelihood that you will fall further and further behind. Minding this potential gap is critical. For struggling organizations, failure to close it by aiming higher, moving faster, and acting more boldly may mean they fall so far behind they can never catch up.But even organizations that are performing well can find themselves in trouble if they don't pay attention and let go of merely delivering incremental changes.This pattern of focusing on simply sucking less (at worst) or a relentless stream of optimization (at best) and exposing one's organization to disruption is not new. In his classic book from the nineties, legendary HBS professor Clayton Christensen labelled this the “Innovator's Dilemma.” The forces that keep legacy brands stuck are still very much in play today, but the challenge to truly transform in the face of disruption is much greater. And the penalty for merely closing a competitive gap, rather than leaping boldly ahead, has become much greater.This 6-part summer series will explore why we must choose remarkable or risk irrelevance. We will go deep on unpacking the root causes that lead to an overly timid transformation. We will delve into what is required to lead in the face of relentless, unyielding disruption.Season 9 of the Remarkable Retail podcast returns on September 10th in its usual format. Follow us wherever you enjoy your podcasts, and don't forget to give us a 5-star review. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
The Global Retail Cannabis Ambitions of Raj Grover, Founder, President & CEO of the Remarkable High Tide

The Voice of Retail

Play Episode Listen Later Jul 19, 2024 26:12


Raj Grover, President and CEO of High Tide, is back on the podcast to update us about the state of the retail cannabis industry in Canada and his growing universe of retail brands together as Cana Cabana, now Canada's largest non-franchise cannabis retailer with over 170 locations.  Raj talks about this recipe for commercial success and his perspectives on global expansion to the U.S., Europe and beyond, leveraging the experience, skills and understanding of one of the industry's more experienced and accomplished retail teams.         About RajSince starting his first company at the age of 22, Raj has established himself as one of Canada's foremost business strategists and dealmakers. He is the founder of High Tide and its subsidiary companies Valiant Distribution and Canna Cabana and is the co-founder of High Tide's subsidiary, Famous Brandz.Through organic growth and strategic acquisitions, Raj has grown High Tide from one small shop of 2 employees in 2009 into Canada's largest cannabis retailer with over 170 locations and over 1,600 amazing team members and business interests spanning North America and Europe.While committed to building a strong, profitable, and sustainable business, Raj also believes passionately that those who enjoy success hold a particular responsibility to give back. In that vein, he spearheaded the launch of High Tide's CSR program, Rising Tide for Good which has supported many worthy causes both cannabis related and otherwise. On a personal level, Raj has also been a long-time supporter of Operation Smile, an organization that works to deliver free, safe cleft surgery to children in need, saving them from a lifetime of pain and isolation.                                             About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Summer Bonus Season Trailer: Transforming at the Speed of Disruption

Remarkable Retail

Play Episode Listen Later Jul 16, 2024 1:23


This is Steve Dennis, strategic advisor, keynote speaker, and best-selling author.  This summer we're taking our own advice and trying something new, something more radical than conventional.For the next six episodes Steve will be unpacking themes from his new book Leaders Leap and placing them squarely and provocatively in the current retail context.Steve will be talking about how playing it safe it often the riskiest choice of all, what shifts are most important to focus on right now, how we are often are own worst enemies, and and a whole lot more. Each highly digestible episode will also highlight the key questions you need to answer for your organization to take the bold action necessary to transform at the speed of disruption.So be sure to follow us on Apple, Spotify, or wherever you enjoy your podcasts today, and brace yourself for a steady stream of wisdom, thought-provoking questions, and water-cooler conversation.We'll be back in early September with Season 9 of the award-winning Remarkable Retail podcast in our usual format of dissecting the most important news of the week followed by an interview with those senior leaders who are driving the industry forward. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of two bestselling books: Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in hardcover, as an e-book, or exclusively as an audiobook on Audible. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media. Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
A Modern Take On Retail Brand, AI and Customer Strategy with Susan O'Brien, EVP and Chief Brand & Customer Officer at Canadian Tire Corporation

The Voice of Retail

Play Episode Listen Later Jul 12, 2024 38:33


Meet Susan O'Brien, EVP and Chief Brand & Customer Officer at Canadian Tire Corporation (CTC). In a wide-ranging and engaging interview, we cover a lot of ground commensurate with Susan's remit, which includes all aspects of CTC's brand, long-term strategy around customer insights, and CTC's sponsorship, community, and ESG initiatives. For those Canadians who might have lost track, or for international listeners less familiar, The Tire was Founded in 1922; in addition to the Canadian Tire banner, they have Party City, PartSource, Gas+, Mark's, Pro Hockey Life, SportChek, Hockey Experts, Sports Experts and Atmosphere, nearly 1,700 retail and gasoline outlets, supported by its Financial Services division and employs tens of thousands of people globally. So, as I said, Susan has a big job.  About Canadian Tire Corporation Canadian Tire Corporation (CTC) includes a Retail segment, a Financial Services division and CT REIT.Founded in 1922, CTC's flagship store, Canadian Tire, provides Canadians with products for life in Canada across various divisions.Other CTC banners include Party City, PartSource, Gas+, Mark's, Pro Hockey Life, SportChek, Hockey Experts, Sports Experts and Atmosphere.CTC operates nearly 1,700 retail and gasoline outlets, supported by its Financial Services divisionIncluding retail locations, CTC employs tens of thousands of people globally. About SusanSusan O'Brien is the Executive Vice President & Chief Brand & Customer Officer at Canadian Tire Corporation (CTC). She oversees all aspects of CTC's brand, aligning the curation of the entire customer experience across all channels and marketing programs. Susan also leads the long-term strategy around customer insights and is responsible for CTC's sponsorship, community, and ESG initiatives.Susan is an expert in all things branding, positioning, and customer engagement. She has played a critical role in reinforcing CTC as a purpose-driven, values-based Company through the evolution and rollout of CTC's Brand Purpose – We Are Here to Make Life in Canada Better – along with its Core Values. Susan has been integral to the reinvention of the Canadian Tire brand through award-winning programs like We All Play for Canada and Tested for Life in Canada. She spearheaded the launch of Triangle Rewards – one of the most strategically important initiatives in the history of CTC – connecting the entire group of companies under one loyalty and credit card program. Her work has contributed to the Company earning the 2013 Marketer of the Year Award from Marketing Magazine, as well as it being named Canada's Most Admired Brand by Léger in 2019 and 2021 and one of Canada's Strongest Retail Brands by Brand Finance in 2019.Since joining the Company in 2008, Susan has held several progressively senior roles. Most recently, she served as Senior Vice-President, Marketing; prior to that, she was Senior Vice-President, Marketing & Corporate Affairs and Vice-President, Marketing for Canadian Tire.Susan sits on the Boards of Enactus Canada and Taymax Group LP. She holds an MBA in General Management from the Richard Ivey School of Business at the University of Western Ontario and a Bachelor of Commerce (Marketing) from Dalhousie University. Susan's marketing acumen has consistently received industry-wide recognition, from her nomination for Marketing Magazine's Top 30 under 30 awards to being named one of Toronto's Brand Stars by Ad Week to one of Strategy Magazine's Marketers of the Year. She was also named among the Globe and Mail's Report on Business 50 Best Executives in 2022.  About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
A Retail Success Story 40 Years in the Making: Gary Lenett, Founder & CEO, DUER

The Voice of Retail

Play Episode Listen Later Jul 5, 2024 32:53


Meet DUER founder and CEO Gary Lenett. This Vancouver-based brand features performance fabrics beyond denim in bottoms, tops, and outerwear for both men and women. It boasts a global wholesale network of over 1,000 doors, seven retail locations in Canada and  the US, and a rapidly expanding North American e-commerce presence. Its vision is to be plastic fibre-free by 2028, and it is a success story 40 years in the making.   About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
There's No Place Like Home with Janet Hayes, CEO of Crate and Barrel Holdings

Remarkable Retail

Play Episode Listen Later Jul 2, 2024 45:21


In our final episode of Season 8 we welcome Janet Hayes, CEO of Crate and Barrel Holdings, the leading home furnishings player with over 100 stores in 9 countries.Janet shares leadership lessons from a remarkable career with brands like Williams-Sonoma, Pottery Barn, Nike, and Gap and, now, in her current role driving growth at the owner of Crate & Barrel, CB2, and Hudson Grace. We delve into her perspectives on the role of technology, the changing nature of work in a post-COVID world, and more. We also get a glimpse into the drive forces behind their new flagship store in New York's Flatiron District. But before our fantastic interview we unpack the week in retail news, starting with Amazon achieving another remarkable milestone, along with word of its pending launch of a Temu/Shein fighter. Then we try to make sense of just what the heck is going on at Walgreen's before dipping into less than stellar earnings news from Nike and JC Penney. We wrap up with what seem like forever troubles at Forever 21. About JanetJanet Hayes is a retail industry veteran, with more than 30 years of leadership experience building digitally-led and customer-centric organizations. Currently, Janet is CEO of Crate and Barrel Holdings, a role she started in August 2020, amidst a global pandemic that catalyzed a pivotal shift in consumers' lives and the retail industry as a whole.Focused on building modern, authentic brands, Janet maximizes growth and profitability by elevating the customer experience through an omnichannel and personalized brand presence.A modern mindset guides Janet's leadership style and centers around making decisions rooted in personal purpose. Janet is an inspiring, inclusive leader who builds, mentors, and leads high performing teams that reflect CBH customers' unique values and experiences.www.crateandbarrel.comApp: Download the new Crate & Barrel App: https://apps.apple.com/us/app/crate-barrel/id529356019 About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
AI Meets Merchandising with Michaela Wessels, CEO & Co-Founder, Style Arcade

The Voice of Retail

Play Episode Listen Later Jun 28, 2024 23:55


Meet Michaela Wessels, CEO and co-founder of Style Arcade. Forbes described her innovative AI merchandising solution as the 'first of its kind' for retail, so I wanted to learn more. Michaela shares her industry insights and insights into the AI-powered tool that replaces spreadsheets with intelligent analytics and digital range planning.  About MichaelaWith background in finance and over a decade of global retail experience, including formative roles at Truworths, Lacoste and The Iconic as VP of Merchandise, Michaela went on to found Style Arcade in 2018. Described by Forbes as 'first of its kind' for retail, Style Arcade has seen some of the world's most notable brands replace spreadsheets with intelligent analytics and digital range planning.Style Arcade is an AI-powered merchandise buying and planning platform, providing intelligent merchandising recommendations to brands and retailers internationally. The software is the ideal merging of Michaela's passion for efficiency and technology alongside her extensive career in retail.Style Arcade is venture backed by Acadian Software (Klaviyo, Convoke) and has grown in excess of 200% annually since inception, garnering the trust of over 6,000 global users. Working with pure-play e-commerce giants like The Iconic, Princess Polly and White Fox, to cult designers like Aje, Christopher Esber and Dion Lee.  About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Getting Your Omni-Channel Game On with Arianne Parisi, EVP & Global CDO, JD Sports

Remarkable Retail

Play Episode Listen Later Jun 25, 2024 45:47


In our final episode recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Arianne Parisi, EVP & Global Chief Digital Officer for JD Sports. JD Sports is a fast growing sports fashion retailer, with over 3,400 stores across Europe, North America, and Asia. Arianne shares the keys behind JD's remarkable global growth trajectory while also taking us inside how digital and physical shopping experiences are converging, and what that means for the evolution of customer journeys. We also discuss the idea that "silos belong on farms, and the broader challenges of leading a digital transformation.But first we do our usual review of the week in retail news, starting with a slow down in US housing starts--which does not portend well for a rebound in home retail any time soon. We explore a promising application of generative AI at Target, before revisiting the growing strength of private label brands, news that the great acceleration in grocery is proving to be largely without merit, and wonder whether apparel is getting a boost from the popularity of GLP-1 drugs. We close with news that Netflix has two entertainment venues set to open next year.****************************************Our interview with Azita Martin, VP-Retail, NVIDIA.UK pre-order for Leaders LeapReview links for Leaders Leap:AmazonGoodreads About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
BONUS EPISODE: Remarkable Video Commerce & Innovation with Maryam (Mary) Ghahremani, CEO, Bambuser

Remarkable Retail

Play Episode Listen Later Jun 21, 2024 27:57


Welcome to a special bonus episode of the Remarkable Retail #podcast, recorded live in Barcelona at Shoptalk Europe. Our guest is the talented and dynamic  Maryam (Mary) Ghahremani, CEO of Bambuser.    Together, we delve into the future of global retail and commerce, focusing on the video platforms and merchandising that is revolutionizing the shopping experience for millions worldwide and here in North America.  Mary also shares her leadership insights and lessons learned about balancing day-to-day operations with innovation, the challenges of starting and growing a tech company, and the importance of building a talented team and securing funding. This episode is brought to you by Bambuser, our promotional partner for Shoptalk in Las Vegas and Barcelona. About Maryam:“Mary” is a serial entrepreneur and the proud CEO of Bambuser. She took over as CEO of Bambuser in 2018 post-IPO and is the brain behind the company's successful transformation to becoming the world's first truly global Live Shopping SaaS provider. Maryam has extensive experience within the media and startup industry with a proven track record in entrepreneurship, sales and marketing. She has held various executive positions in numerous corporations and has founded or co-founded a number of successful businesses. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

The Voice of Retail
A Model for 10x eCommerce Growth with Sabir Semerkant

The Voice of Retail

Play Episode Listen Later Jun 21, 2024 31:55


Meet Sabir Semerkant, an eCommerce consulting guru with 25+ years in e-commerce and over a billion dollars in revenue growth to his credit. Sabir shares insights into his framework, which unlocks 2X-10X growth for any e-commerce business with Product-Market Fit.    About MichaelMichael is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail, Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Remarkably Global with Javier Figar, Chief Retail Officer, Tendam

Remarkable Retail

Play Episode Listen Later Jun 18, 2024 44:30


In the third of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Javier Figar, Chief Retail Officer for Tendam. Tendam is a Spanish fashion retailer, with presence in 79 countries and a total of 2,056 points of sale. Javier helps us understand what makes Tendam unique and how their portfolio has grown through a mix of organic growth and acquisitions. He also shares his valuable leadership insights gleaned from his diverse background and having worked and lived in eight different countries. We also learn about Tendam's expansion plans and potential IPO later this year.But first we kick things off with Steve's reflections on his time in Singapore attending the NRF APAC Big Show, before shifting into our usual dissection of the week in retail news. We start with a fast-paced review of the latest US monthly sales figures. Then we try to make sense of WHP's plans to acquire yet another retailer (this time it's Express) out of bankruptcy before moving on to wonder whether the multi-year growth of dollars stores has hit a wall. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Getting Closer to the Customer with Lars-Johan Jarnheimer, Chairman of IKEA and Sarah Engel, President January Digital

Remarkable Retail

Play Episode Listen Later Jun 11, 2024 53:31


In the second of our episodes recorded at Shoptalk Europe in the Bambuser remote podcast studio we mix up our format with two shorter interviews.First up is c, Chairman of INGKA Holding B.V., the holding company that controls the majority of IKEA stores worldwide. He shares about how leading with purpose and kindness is essential to the IKEA culture and its decades long record of remarkable success. We also learn about the company's strong commitment to sustainability and how smaller new stores formats are helping IKEA get closer to the customer.Then Sarah Engel, President of January Digital, joins us fresh off the stage interviewing LJ on Shoptalk Europe's main stage. She reflects on their conversation before giving us her thoughts on how the digital landscape continues to evolve and what's important globally as brands look to the future.We kick things off with some quick reflections on Shoptalk Europe as well as some remarkable experiences from Steve's time in Bangkok.Then we do our usual unpacking of the most important retail news of the week starting with the first interest rate cuts since 2019, body cams being used to cut theft at TJX, updated Forrester e-commerce growth rates, and earnings from Lululemon (meh) and Victoria's Secret (yuck).References in the podcast:Central Embassy (Bangkok luxury mall)Gaggan (Asia's #1 restaurant)Leaders Leap FREE audiobook offer (US and UK only). Buy the hardcover and send your receipt to leadersleap@sageberryconsulting.com and we will send you a code for a free download of the Audible version of Steve's newest bestseller. Offer expires June 21, 2024. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Parenting The Adlerian Way
164: Supporting Premature Babies And Their Families

Parenting The Adlerian Way

Play Episode Listen Later Jun 11, 2024 19:59


In this special episode, I speak with Fabiana Bacchini, the Executive Director for The Canadian Premature Babies Foundation (CPBF) about the difficult challenges a family faces when having a premature birth, and the tremendous support their organization provides. We discuss a very important campaign that is underway to support their work. In partnership with Walmart Canada®, Pampers® Canada will donate 8 cents to the CPBF and Préma-Québec for every Pampers® Swaddlers diaper pack and for every pack of Pampers® Sensitive Wipes sold at Walmart from May 1 to June 30, 2024. This funding will go towards support programs for families of premature babies, including mental health and wellness resources.For more information about CPBF's support programs, visit: www.canadianpreemies.org For more information about Préma-Québec's support programs, visit: www.premaquebec.caThose who would like to donate to the CPBF and Préma-Québec through this initiative can purchase Pampers® Swaddlers diaper packs and Sensitive Wipes in store at any Walmart location in Canada.For more information, please visit pampers.ca.***************************I am always looking for questions for the Q&A episodes. You can send me your questions at hello@alysonschafer.com For more of my advice, check out my website: www.alysonschafer.com Hosted on Acast. See acast.com/privacy for more information.

Remarkable Retail
Live from Shoptalk Europe: Physical Experiences Matter Even More in a Digital World

Remarkable Retail

Play Episode Listen Later Jun 4, 2024 41:20


In the first of several episodes brought to you by Bambuser and recorded at Shoptalk Europe, we did our first full episode in front of a live audience.Our topic may at first seem counter-intuitive given the dramatic and continuing growth of e-commerce. But in a world where the role of brick-and-mortar locations has evolved significantly and shopping journeys are often split between jobs and joys, errands and experiences, it's never been more important to be sure that brands' physical store investments deliver great customer relevance and powerful differentiation.So we go deep on how the role of stores (and shopping centers) have changed, how some retailers adapted quickly, and others failed to seize the opportunity, and what it takes to makes sure physical retail is contributing to remarkable performance.As usual, we start by unpacking the most important retail news of the week with a focus on the good, bad, and somewhat promising earnings reports from Abercrombie & Fitch, PDD Holdings, Dicks Sporting Goods, Kohl's, Gap, and more. We also explore the lingering impact of inflation in services and the continued expansion of Vuori, one of our favorite remarkable brands.Buying vs. Shopping episodeJoe Kudla interview About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Remarkable Resale with James Reinhart, CEO & co-founder, ThredUp

Remarkable Retail

Play Episode Listen Later May 28, 2024 47:48


Our special guest this week is James Reinhart the pioneering CEO of ThredUp, the fast-growing online consignment and thrift store. We learn about James' fascinating journey from teacher to entrepreneur and how his passion drives one of the most successful purpose-driven retail brands. We go deep on the drivers of the re-commerce market, how ThredUp differentiates itself, and the implications of a shift from hyper-growth to more sustainable profitability. We also unpack ThredUp's insight packed annual "Resale Report."As usual, we kick things off with the most important retail news, dissecting Shein's "charm offensive" and how Hims & Hers is exploiting a loophole to pursue GLP-1 market opportunities. Then it's on to the most interesting earnings reports from last week, which include another weak quarter from Target, very strong progress at Marks & Spencer, a bit of preliminary optimism on Macy's new strategy, and yet another solid quarter from TJX.  About JamesJames Reinhart is the CEO and cofounder of ThredUp, one of the largest online resale platforms for apparel, shoes, and accessories. ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp is changing the way people shop and ushering in a more sustainable future for fashion. James' passion for circularity and the role that education plays in our communities is what drives his vision of reducing the fashion industry's negative impact on the planet. These values are reflected in his work prior to ThredUp, in which he helped develop one of the nation's premier public schools, Pacific Collegiate School. James is a graduate of the Harvard Business School and the Harvard Kennedy School where he earned a joint degree in public policy and business. In his free time, he is an avid golfer, cyclist, and whiskey drinker (just not all at the same time). While a proud New Jersey native and diehard Bruce Springsteen fan, he lives with his wife Michele and three children in Oakland, CA.  About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
It's the End of Retail As We Know It with Azita Martin, Vice President and GM of AI for Retail, CPG and QSR at NVIDIA

Remarkable Retail

Play Episode Listen Later May 21, 2024 47:42


Azita Martin,  Vice President and GM of AI for Retail, CPG and QSR at NVIDIA is our very special guest. She joins us to discuss the ways AI is beginning to transform the retail landscape, and how NVIDIA is helping accelerate retailers' journeys.We start off by discussing how NVIDIA has grown to become the third most valuable company in the world, before focusing in on how they leverage their hardware and software solutions to power retail innovation. We dig into where GenAI is gaining the greatest traction and where new use cases are emerging that save retailers money and drive great effectiveness. In particular, we explore how "digital twins" can unlock previously unimaginable value.But first we give our hot takes on the week in retail news, including a bit of good news on the grocery inflation front and strong quarterly results from Walmart and one of our favorite emerging remarkable brands On Running. But the earnings news is far less favorable for JC Penney and Home Depot. We end with a discussion of Wayfair's first big (and overdue) foray into physical retail.Presented by Celonis.Information from NVIDIA:https://www.nvidia.com/en-us/lp/industries/state-of-ai-in-retail-and-cpg/https://www.nvidia.com/en-us/industries/retail/driving-agility-in-retail-with-ai-ebook/https://www.nvidia.com/en-us/industries/retail/About AzitaAzita leads the Retail team at NVIDIA. She is responsible for global go-to-market strategy in the vertical. She advises senior executives on best practices of leveraging AI to improve operational efficiencies and identify new revenue streams. Prior to NVIDIA, Azita was the Chief Marketing Officer at Maana, an AI software platform used by industrial companies to accelerate building AI applications. Azita has been working with the Chief Digital Officers and heads of analytics/AI of F500 industrial companies and is intimately familiar with the top AI use cases that are demonstrating business value. About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Retail Daily Minute
Lego's Carbon Reduction Initiatives, Walmart's Global Data Analytics, Ulta Beauty's GlamXplorer Loyalty Program

Retail Daily Minute

Play Episode Listen Later May 20, 2024 5:22


Welcome to Omni Talk's Retail Daily Minute, sponsored by Ownit AI and Mirakl. Ownit AI helps brands and retailers win Google search by answering their shopper's questions online. Learn more at ownit.co. Mirakl is the global leader in platform business innovation for eCommerce. Companies like Macy's, Nordstrom, and Kroger use Mirakl to build disruptive growth and profitability through marketplace, dropship, and retail media. For more, visit mirakl.comHere are today's top headlines:Lego Group is pioneering environmental sustainability efforts by tying part of its salaried employees' bonuses to the company's annual carbon footprint. Walmart is expanding its data analytics capabilities globally with the international launch of Walmart Luminate, starting with Walmex in Mexico and Walmart Canada. Ulta Beauty is revolutionizing the loyalty program landscape with the introduction of GlamXplorer, a gamified loyalty program designed to enhance customer engagement and rewards. Stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

Remarkable Retail
The Customer is the Channel with Chris Riccobono, Founder & Executive Chairman UNTUCKit

Remarkable Retail

Play Episode Listen Later May 14, 2024 46:48


This week's guest is Chris Riccobono, Founder & Executive Chairman of disruptive retail brand UNTUCKit. UNTUCKit was one of the first digitally-native brands to embrace brick-and-mortar as critical to it's long-term success. Chris takes us through the trade-offs between online, wholesale, and own store strategies and how his brand successfully navigated the COVID crisis. He also shares the power of a big, simple idea well executed and outlines how he plans to take UNTUCKit to the next level through store expansion, partnerships, and international growth. As usual we open by dissecting the most important news of the week including take-aways from the NRF/CNBS monthly sales report and solid earnings reports from Warby Parker, which suggests that "wobbly unicorns" can find their footing, and Simon Property Group, which demonstrates that certain types of malls are far from dead. We also discuss Target's plan to expand its private brands to Canada and beyond. ****************************************************************Check out the podcast version and video recording of the Leaders Leap virtual book launch event.Steve's new book is available at book sellers just about everywhere, from Audible, and on Kindle for only $9.99 USD. About Chris Riccobono, UNTUCKit Founder & Executive ChairmanChris Riccobono is the founder and executive chairman of UNTUCKit, one of the fastest-growing men's retail brands in the U.S.After earning his Bachelor's degree from Providence College in 2001, Chris began his career at GE Healthcare and enrolled in Columbia Business School in 2007. While working towards his MBA, Chris thought of the idea for UNTUCKit after speaking with lots of men about their fit problems—especially the length of their collared shirts—and began the business from his apartment in Hoboken. It began as just a side job, but once Chris and his early customers realized that he'd solved a big problem in men's fashion, the business quickly grew beyond his expectations—with a compound annual growth rate over 100% each year—into the brand we know today with more than 50 retail locations by the end of 2018 and an entrance into the international market. In addition to furthering his education and growing the brand, Chris dedicated time to sharing his passion for wine through a video blog called Pardon That Vine, traveling the world interviewing winemakers, and teaching beginners about wine. Chris was a winner of the Entrepreneur Of The Year® 2018 Award in New York and in his spare time he works closely with the Cancer Center at Atlantic Health System in New Jersey.Chris currently lives in New Jersey with his wife and children.About UNTUCKitCreated in 2011 by founder Chris Riccobono and CEO Aaron Sanandres, UNTUCKit has given men a seamless way to look sharp and feel casual by creating shirts designed specifically to be worn untucked. The brand has since expanded to offer fit combinations for all shapes and sizes, as well as new product categories like polos, tees, Henleys, pants, sweaters, jackets, and sport coats. It also offers a wide selection of shirts, dresses, and blazers for women. UNTUCKit is dedicated to creating an unmatched shopping experience with more than 80 physical retail locations across the US, Canada, and the UK . For more information, visit UNTUCKit.com.  About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
The Store As Brand Hub with Target SVP Nancy King

Remarkable Retail

Play Episode Listen Later May 7, 2024 43:57


Our guest this week is Nancy King, SVP, Product Engineering at Target whose interview from 2022 we are reprising.This episode provides a deep-dive, insider's perspective on how Target has embraced the blur of modern retail and put their stores at the center of the guest experience. We get a fascinating behind the scenes look at how the application of agile methodology, combined with digital technology and a willingness to experiment aggressively, has driven break-through results. We also explore how Target knew to invest in these areas ahead of the COVID crisis and what their plans are to stay in sync with ever escalating customer needs and wants.As usual we open with the week in retail news, including weaker than expected US job growth, blockbuster earnings from Amazon, and a not so buzzy report from Starbucks. Walmart announced it was pulling the plug on it's healthcare foray while at the same time launching a new grocery private label line called bettergoods. Then it's a return to the Wobbly Unicorn Corner and another rough quarter from both Peloton and Wayfair. We end with happier news as Ross Stores announces plan to open more than 2 million square feet of new retail space.  About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
A Modern Retail Masterclass with Billy May, CEO, Brooklinen

Remarkable Retail

Play Episode Listen Later Apr 30, 2024 44:20


Joining us for our final episode recorded in the Bambuser remote podcast studio/beach cabana at Mandalay Bay during Shoptalk is deeply experienced retail executive and current CEO of Brooklinen, Billy May. In a wide-ranging discussion of the evolution of DTC, e-commerce and harmonized retail, Billy lays out the essentials to building and growing remarkable retail brands gleaned from his decades long career in senior roles at J. Crew, Abercrombie & Fitch, Sur la Table, and more. It's a master class on the keys to modern retail.As usual we open by dissecting the most important news of the week including the expected bankruptcy of Express and the surprising collapse of Foxtrot. We also challenge the bold (some might say "insane") prediction by UBS that 45,000 stores will close in the next five years due to the growth of e-commerce. Mixed news on luxury continues as Hermes wows and most other high-end brands disappoint. We also consider whether the FTC stepping in to challenge the Tapestry and Capri merger make sense before wrapping up with an increasingly murky economic outlook. Check out the podcast version and video recording of the Leaders Leap virtual book launch event.Steve's new book is available at book sellers just about everywhere, from Audible, and on Kindle for only $9.99.Recent episodes featuring World Retail Congress speakers:Remarkably Iconic Retail with Michael Ward, Managing Director, HarrodsRetailing in a Time of Mass Distraction with Andrea Dorigo, Adidas Head of Global RetailRemarkably Creative Commerce with Beth Ann Kaminkow, Global CEO, VMLY&R About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Remarkable Retail
Leaders Leap Book Launch: Get Ready To Leap!

Remarkable Retail

Play Episode Listen Later Apr 23, 2024 53:58


We have an fantastic episode for you featuring the virtual launch event for Steve's brand-new book, Leaders Leap, recorded Monday April 22nd.Steve is joined by a panel of extraordinary guests, all of whom are leaders in their respective fields. We have the privilege of hosting best-selling author and friend Seth Godin, an entrepreneur and speaker who has not only launched one of the most popular blogs in the world but has also written 21 best-selling books. We also have Bridget Brennan, acknowledged as the leading authority on the world's most powerful consumer market: women. She is the author of the books, "Why She Buys: The New Strategy for Reaching the World's Most Powerful Consumers" and "Winning Her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers" and is the Founder & CEO of Female Factor consulting firm. Sally Elliott, the co-leader of Spencer Stuart's global Retail Practice based in London, and Hal Lawton, President & CEO at Tractor Supply Company, also join us.We'll be back next week with our regularly scheduled programming, including top retail news and an exclusive interview with the one and only Billy May, CEO of Brooklinen, live from the Bambuser podcast studio at Shoptalk in Las Vegas.Presented by Celonis.  About UsSteve Dennis is a strategic advisor, board member, and keynote speaker focused on strategic growth and transformation and the impact of digital disruption. He is the author of the bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption and the all new Leaders Leap: Transforming Your Company at the Speed of Disruption , now available for purchase in the U.S. and available for pre-order at book retailers elsewhere. Steve regularly shares his insights in his role as a Forbes senior contributor and on social media..Don't forget to join Steve's new Linked Group for his new book.Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and media entrepreneur. He has been on the front lines of retail industry change for his entire career. He has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada's Retail Secure conference with leaders from The Gap and Kroger talking about violence in retail stores, keynotes on the state & future of retail in Orlando and Halifax, and at the 2023 Canadian GroceryConnex conference, hosting the CEOs of Walmart Canada, Longo's and Save-On-Foods Canada. Michael brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice. Michael also produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in North America, Remarkable Retail,Canada's top retail industry podcast; the Voice of Retail; Canada's top food industry and the top Canadian-produced management independent podcasts in the country, The Food Professor, with Dr. Sylvain Charlebois. Rethink Retail has recognized Michael as one of the top global retail influencers for the fourth year in a row, Coresight Research has named Michael a Retail AI Influencer, and you can tune into Michael's cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok. Available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state of the retail industry in Canada and the U.S., and the future of retail.

Omni Talk
Fast Five Shorts | What's So Special About Walmart Canada's Store Of The Future?

Omni Talk

Play Episode Listen Later Apr 19, 2024 5:36


In the latest edition of Omni Talk's Retail Fast Five live from the World Retail Congress in Paris, sponsored by the A&M Consumer and Retail Group, Avalara, Wiliot, TGW-Logistics and Sezzle Chris Walton and Anne Mezzenga discuss: What's So Special About Walmart Canada's Store Of The Future For the full episode head here: https://youtu.be/CtdgYyYnafs

Omni Talk
Fast Five | Canadian Walmart Stores Of The Future, Gopuff & Something New Called "Aldigo"

Omni Talk

Play Episode Listen Later Apr 17, 2024 45:50


In this week's Omni Talk Retail Fast Five news roundup, sponsored by the A&M Consumer and Retail Group, Wiliot, Avalara, TGW, and Sezzle, Chris and Anne discussed: - Walmart Canada's big store of the future reveal (Source: Canadian Grocer) - Gopuff's debut of "Powered by Gopuff" (Source: Chain Store Age) - A NYC Chicken restaurant that has replaced its cashiers with Zoom (Source: 404 Media) - Aldi retrofitting a store to become checkout-free with Grabango (Source: Chain Store Age) - Their perspectives on the Amazon Just Walk Out vs. Dash Cart debate (Source: GeekWire) - And A&M's Chad Lusk stopped by for 5 Insightful Minutes on the state of U.S. consumer sentiment (Source: A&M CRG) There's all that, plus Oreos vs. Softbatch cookies, whether Chris would like to drive a cab more in NYC or Paris, and if Anne agrees with Chicagoans who despise putting ketchup on their hot dogs. P.S. We are also gearing up for CommerceNext out in NYC in June. Scaled retailers and brands can register for FREE with code “FASTFIVE” in the referral field. Secure your spot now — head to commercenext.com/conference/ and don't forget to use “FASTFIVE” P.P.S. Be sure to check out all our other podcasts from the past week here, too: https://omnitalk.blog/category/podcast/ P.P.P.S. Also be sure to check out our #1 podcast ranking in all of retail on Feedspot Music by hooksounds.com