Data And Analytics in Business

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Welcome to the podcast of Data and Analytics in Business. We will learn from the leading industry experts using data and analytics to solve the problems and create values in practice. We will also learn where their industry is heading to and how data & analytics will shape the industry in the futu…

Jason Tan


    • Nov 27, 2022 LATEST EPISODE
    • weekly NEW EPISODES
    • 51m AVG DURATION
    • 129 EPISODES

    5 from 13 ratings Listeners of Data And Analytics in Business that love the show mention: data, business, great show, informative, love.



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    Latest episodes from Data And Analytics in Business

    E127 - Sara Harrup - The Pathway to Using Data Analytics to Relieve Hunger & in the Business

    Play Episode Listen Later Nov 27, 2022 58:52


    Over 2,000,000 households in Australia went hungry in the last 12 months due to lack of funds. And 1,300,000 million children in Australia have lived in food insecure households in the past year. How is data analytics driving hunger relief in Australia? And how can others learn from their data analytics pathway to success? Catch the latest TAS episode to hear it from Sara Harrup. Meet Sara Harrup Sara's Role as an Executive Leader at Foodbank Queensland Sara Harrup is the Chief Executive Officer of Foodbank Queensland. Foodbank Queensland is the largest hunger relief charity in the state, sourcing millions of kilograms of food from farmers, manufacturers, and retailers to distribute to hundreds of Food Relief Charities and School Breakfast Programs state-wide. Foodbank's operations also actively reduce food landfill, positively impacting the environment. They feed 48,000 Queenslanders in need and 33,000 school children per week, support 300 Food Relief Charities and 300 School Breakfast Programs each year, and reduce landfill CO2-e emissions by 26 million kilograms each year. Sara's Other Work in Leadership Other than her work with Foodbank, Sara is also a Chair with The Executive Connection (TEC). TEC is a dedicated community of successful business leaders sharing diverse thinking with a trusted circle of success advocates. TEC connects over 1,000 senior executives across Australia and New Zealand, joining over 27,000+ global business leaders across 26 countries. TEC blends a dynamic group setting with one-to-one mentoring to keep leaders at the forefront of their industry. Meanwhile, Sara is Non Executive Director at Health Care Insurance (HCI), which has been providing comprehensive private health insurance since 1938. A not-for-profit private health insurer, they are proud of the high level of personal service provided to members and the comprehensive range of health insurance options. Sara is also an Executive and Developmental Coach with experience across sectors ranging from transport and logistics to community services, professional services, insurance, health and education. Hunger, Digital Transformation, and Data Analytics In this exclusive analytics podcast episode, Sara shares: The story behind her win of the Alf Kretchmer Award from the Queensland Cancer Fund How these experiences changed how she works now Her current role as the Chief Executive Officer of Foodbank Queensland How much reach Foodbank gets across the country and how others react to this The stigma around hunger and reaching out for help Reaching out for supply and donations for the Foodbank The logistics behind it all How data analytics helps to alleviate hunger on a large scale Advice for those in physical businesses seeking digital transformation A positive impact from this How humans are an important aspect of the digital transformation journey Ensuring psychological safety when carrying out the digital transformation journey Some of the early challenges when integrating data analytics the business The most important steps on this pathway towards using data analytics in business Her advice to other businesses thinking of using data analytics but are intimidated by what seems like a long path If you are a data analytics professional or business owner looking to implement digital transformation into your business, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E126 - Taimoor Khan - Using Data Analytics to Improve Customer Experience & More in the Marketplace

    Play Episode Listen Later Nov 20, 2022 79:36


    Have you ever sold something on a marketplace, such as Ebay or Shopee or Mercari, or maybe even Craigslist? How was the experience? Did you find everything to be smooth sailing or do you regret ever trying? How can data analytics be used to improve customer experience for sellers - and buyers - in the marketplace? Catch the latest TAS episode to hear it from Taimoor Khan. Meet Taimoor Khan Taimoor's Role as a Customer Experience Leader at Mad Paws Taimoor Khan is the Director of Customer Experience at Mad Paws. Since launching in 2014, Mad Paws has grown to become Australia's largest online Pet Sitting community. They connect Pet Owners with trusted, local, and vetted Pet Sitters. Mad Paws was ranked #14 in LinkedIn's Top 25 Australian Startups of 2018 and won the Australian Small Business Champion Award for Pet Services in 2019. Taimoor's Other Work in Customer Experience Outside of his work with Mad Paws, Taimoor is the Co-Founder and Non-Executive Director of Innov8 Studio, a customer experience centred residential design agency. Innov8 Studio was founded with the intent to bring a client-centric approach to the industry. They believe that quality collaborative service is essential in building lasting relationships and have over 10 years of combined experience. Previously, Taimoor was the Co-Founder of Beehive Design, the first Customer Experience led residential design firm in Australia. He has also been the Head of Customer Comms at Marley Spoon, the Customer Service & Business Support Manager at Gumtree Australia, and a Team Leader in Digital/Print for News Corp Australia. Data Analytics, Customer Experience, and the Marketplace In this exclusive analytics podcast episode, Taimoor shares: His volunteer work for emergency rescue & repair with the NSW State Emergency Service Stories that have stuck with him throughout his 9 years with the emergency services His role as the Director of Customer Experience at Mad Paws If the supply-side attracts the buy-side Whether the rating system is the key layer to ensure quality and experience - P.S. It's not! Collecting data from offline The best time to request an NPS and how they work Implementing Natural Language Processing to evaluate reviews at scale A use case for how data analytics comes into play for customer experience Avoiding marketplace leakage Why the visualisation and interpretation aspect of data analytics is the most important How customer experience has changed in the marketplace over the last few years What he has learned about customer experience over the years that he wished he knew earlier on His advice for those in the marketplace looking to improve customer experience If you are a data analytics professional in the marketplace looking to improve customer experience, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E125 - Dr. Ramendra Singh - The Role of Data Analytics in Performance Media and Marketing

    Play Episode Listen Later Nov 13, 2022 55:42


    Did your latest advertisement reach 100k views and get 10k clicks? Or do you have no idea how many people actually saw it or had enough interest in it to try and learn more? If the advertising, marketing, and media you produce is created with the goal of reaching a measurable outcome - whether it's views or clicks or subscribers or sales… …you might just be interested in learning more about Performance Media and the data analytics that goes into it. Catch the latest TAS episode to hear it from Dr. Ramendra Singh. Meet Dr. Ramendra Singh Ramendra's Role as a Media Leader as Crossmedia Ramendra Singh is the Chief Performance Media Officer at Crossmedia USA. Crossmedia is an independent channel-driven agency delivering communications planning, media services and international account management. Crossmedia was born out of a passion to establish an agency model that focuses on what media agencies should do: create innovative, participatory connections between brands and people regardless of channel or budget. Since being founded in 2000, they have seen a paradigm shift in how media agencies are structured, mirroring the Crossmedia approach. Ramendra's Other Work in Marketing Ramendra received the Data Culture Leader Award as part of the BoD Awards from Corinium in 2022. He has served as Chief Marketing Officer, Chief Analytics Officer, and Chief Product Officer at Fortune 500 firms throughout his career. His C-Suite experience spans leading functional areas of Marketing, Product Development, Data Science & Analytics, Technology, and Operations and his global experience spans across multiple industry verticals. To name a few, previously, Ramendra has been Chief Analytics Officer of Performics and Chief Marketing Officer at Brandman University. He is also a senior member on Industry Councils and Advisory Boards. Besides that, Ramendra shares his insights by speaking and publishing on topics such as Performance Marketing, Measurement, Digital Transformation, Advanced Analytics, Decisioning Solutions, Application of AI/ML, and Organisational Improvement. Performance Media, Data Analytics, Marketing In this exclusive analytics podcast episode, Ramendra shares: The story behind his win of the Performance Pioneer award with PMW US His current role as the Chief Performance Media Officer at Crossmedia USA What exactly Performance Media is Combining demand generation and demand capture Using advanced analytics solutions in Performance Media Where we're at in Performance Media regarding advanced analytics The future of plug-and-play with data analytics How the role of a marketer has become broader and how universities should adapt A use case of a Performance Media has benefitted an organisation using data analytics Calculating the KPI for these Performance Media benefits How much mathematicians are involved in creating these media solutions The challenges that come with using data analytics in Performance Media How small businesses can also benefit from Performance Media Services side vs clients side If you are a marketing professional looking to start implementing Performance Media in your organisations through the use of data analytics, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E124 - Jason Tan - Can AI Replace Human Artists? Comparing AI Image Generators

    Play Episode Listen Later Nov 6, 2022 11:05


    Names like DALLE-2, MidJourney, Artbreeder, Wombo, and Jasper Art have taken the Internet by storm! And the opinions are mixed… The question on everyone's mind is…can AI replace human artists? AI Image Generators The New AI System If you haven't heard, these programs have been branded as AI Art Generators or AI Image Generators. Creating new and original images from a few words alone is no longer a thing of sci-fi. All over the world, people have begun to use these AIs to their advantage - to create video thumbnails, to create original images for their company websites, to add to LinkedIn posts, and...to win contests against human artists? So what's the issue with these generators and how do all the different options compare? Let's talk about it. AI, Art, & the Comparisons In this exclusive analytics podcast minisode, let's talk: What AI image generators actually are What people are using them for The differences between the big names such as DALLE-2, MidJourney, Artbreeder, Wombo, and Jasper Art Examples of the art generated from these companies The problem that arises from these image generators How AI video generators and AI generated games are hot on our heels too If you are interested in how these AI image generators will affect your work and want to decide which generator to try out first, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E123 - Harry Chan - Utilising Data Analytics, AI, ML, & RPA in Private Healthcare

    Play Episode Listen Later Oct 30, 2022 61:57


    What would you tell the future data analytics leaders of the world, if you had a chance? When you encourage innovation in your team, you're guiding your successors too. So how can you improve performance and encourage innovation in your team using data analytics and emerging technologies? Catch the latest TAS episode to hear it from Kari Jones. Meet Kari Jones Kari's Role as a Data Analytics Leader Kari Jones is a General Manager of Analytics & Insights at Countdown Supermarkets. Countdown is New Zealand's largest supermarket chain, operating over 180 stores and serving about 3 million customers every week. Their parent company, Woolworths New Zealand, employs more than 18,000 New Zealanders, making it one of the country's largest private employers. Kari's Other Work in Data Analytics Over the past 10 years, Kari has worked with a range of iconic organisations in senior data-focused leadership roles, each time with the objective of increasing the organisation's digital and analytics maturity. In the past, she has taken up roles with New Zealand Post, Air New Zealand, New Zealand Lacrosse, NZME., PwC New Zealand, and more. In between her work with Countdown Supermarkets, Kari is also an Advisory Board Member on the Risk & Assurance Committee with Stats NZ. Stats NZ supplies some of New Zealand's most important statistics, data, and insights to allow decision makers to make informed decisions to improve social, economic and environmental growth for New Zealanders. They are the source of official statistics and the leader of the Official Statistics System and of New Zealand's public sector data and analytics system. Supermarkets, Performance, and Innovation In this exclusive analytics podcast episode, Kari shares: Where her passion for sports comes from Her experience volunteering for AFL New Zealand and Sports New Zealand The history of Lacrosse Her role as the General Manager of Analytics & Insights at Countdown Supermarkets Apart from operational analytics, what the next frontier is in using data, analytics, or emerging technologies to improve performance in this industry How the organisation views and plans to fend off competition from startups that challenge the status quo in the market Encouraging more innovation in terms of business models, revenue models, or product models The leadership style to encourage this innovation Passing on this knowledge to future leaders in the business team One key lesson she wants to share when passing on the baton to her successor If you are a data analytics leader looking to improve performance or encourage innovation using data in your organisation, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E122 - Kari Jones - Improving Performance & Encouraging Innovation with Data Analytics & Emerging Tech

    Play Episode Listen Later Oct 23, 2022 54:50


    What would you tell the future data analytics leaders of the world, if you had a chance? When you encourage innovation in your team, you're guiding your successors too. So how can you improve performance and encourage innovation in your team using data analytics and emerging technologies? Catch the latest TAS episode to hear it from Kari Jones. Meet Kari Jones Kari's Role as a Data Analytics Leader Kari Jones is a General Manager of Analytics & Insights at Countdown Supermarkets. Countdown is New Zealand's largest supermarket chain, operating over 180 stores and serving about 3 million customers every week. Their parent company, Woolworths New Zealand, employs more than 18,000 New Zealanders, making it one of the country's largest private employers. Kari's Other Work in Data Analytics Over the past 10 years, Kari has worked with a range of iconic organisations in senior data-focused leadership roles, each time with the objective of increasing the organisation's digital and analytics maturity. In the past, she has taken up roles with New Zealand Post, Air New Zealand, New Zealand Lacrosse, NZME., PwC New Zealand, and more. In between her work with Countdown Supermarkets, Kari is also an Advisory Board Member on the Risk & Assurance Committee with Stats NZ. Stats NZ supplies some of New Zealand's most important statistics, data, and insights to allow decision makers to make informed decisions to improve social, economic and environmental growth for New Zealanders. They are the source of official statistics and the leader of the Official Statistics System and of New Zealand's public sector data and analytics system. Supermarkets, Performance, and Innovation In this exclusive analytics podcast episode, Kari shares: Where her passion for sports comes from Her experience volunteering for AFL New Zealand and Sports New Zealand The history of Lacrosse Her role as the General Manager of Analytics & Insights at Countdown Supermarkets Apart from operational analytics, what the next frontier is in using data, analytics, or emerging technologies to improve performance in this industry How the organisation views and plans to fend off competition from startups that challenge the status quo in the market Encouraging more innovation in terms of business models, revenue models, or product models The leadership style to encourage this innovation Passing on this knowledge to future leaders in the business team One key lesson she wants to share when passing on the baton to her successor If you are a data analytics leader looking to improve performance or encourage innovation using data in your organisation, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E121 - Dr Adam CHEE - How Data Analytics is Taking Us to the Next Frontier of Healthcare

    Play Episode Listen Later Oct 16, 2022 67:18


    The world of data analytics is quickly taking over every aspect of our lives, from how we shop to how we travel. And healthcare is no exception. But what can we expect from the future of healthcare? What will happen to our privacy and the cost and everything in between? Meet Dr Adam CHEE Adam's Role as a Health Tech Leader Adam CHEE is the Chief of the Smart Health Leadership Centre of the National University of Singapore's Institute of Systems Science. First established in 1981, NUS-ISS is widely recognised as a champion of industry transformation, future jobs and future skills, enabling a digital economy that is always learning and always leading. To date, over 157,000 infocomm & business professionals, 8,000 corporate clients' organisations, and 6,873 graduate programmes alumni have benefitted from NUS-ISS's suite of services. Adam's Other Work in Digital Health Adam has published 3 books, numerous articles and frequently advises and speaks at international conferences. Besides his role with NUS, Adam is also an Expert on the World Health Organization's Roster of Experts for Digital Health. WHO has established a roster of experts in various areas related to digital health, such as strategic approaches, areas for intervention and governance structures for regulations and adoption of digital health solutions and products. Adam is a Fellow at MOH Office for Healthcare Transformation. Their goal here is to shape the future of healthcare in Singapore by developing and experimenting with game-changing, systems-level innovations in healthcare delivery and the promotion of good health. Lastly among his present work, Adam conducts & facilitates training sessions, develops curriculums, tests and trains materials, conducts assessments & examinations on aspects of Health Informatics & Digital Health at various Institutes of Higher Learning. Smart Health, Healthcare Analytics, and Privacy In this exclusive analytics podcast episode, Adam shares: How his latest book Achieving Transformational Care was born His most important takeaway he'd like people to have when reading this book What he wished he knew before starting his book writing journey His role as Chief of the Smart Health Leadership Centre of the National University of Singapore's Institute of Systems Science The goals he's aiming to achieve for the Smart Health Leadership Centre If data science, analytics and AI would take us to the next frontier of healthcare Collecting and managing data from multiple healthcare providers in one place while protecting privacy If this applies to other countries What Health Informatics are The biggest challenges when implementing or innovating the healthcare industry with data science and AI If all the advancements in technology and AI will result in cost reduction for patient billing Whether the government plays a role in healthcare analytics in other areas of the world What is stopping better digital records for healthcare His advice for anyone looking to focus more on data science for the healthcare transformation journey in their organisations If you are a data analytics professional and/or in the healthcare industry looking to use data science to transform your organisation, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E120 - Harjot Singh - Data Analytics at the Core of Digital Transformation

    Play Episode Listen Later Oct 2, 2022 51:40


    What is a Chief Data Officer in reality? Are they everything we imagine? Maybe more, maybe less? Data analytics is at the core of digital transformation, and more value is being created for CDOs around the world to truly live up to their potential. Meet Harjot Singh Harjot's Role as a Digital Transformation Leader Harjot Singh has over 25 years of work experience as a Strategic Consultant across APAC and EMEA. He has developed a framework on how data analytics drives digital transformation, with experience in industries ranging from banking, airlines, e-commerce, telecom, public sector, and more. Harjot is an established thought leader in Information Management and a highly sought after speaker through forums in Sydney, Australia. Harjot's Other Work in Data Analytics Harjot has recently finished his role as the Chief Data Officer at RAC WA and is currently looking to start his own Data and Digital Transformation Advisory services. Before moving to Perth, he was the SVP, Architecture and Head of Data Engineering at Deem Finance, building digital and neo banking products and services to compete in the market. He has also been the Group Head (Acting) of BI, Digital, Data as well as a Senior Portfolio Manager of Technology and Innovation with Etihad Airways. In the past years, Harjot has been the Assistant Director of Information and Data Architect with the NSW Office of State Revenue, the AVP and Program Manager of BI and Data Governance of Tech Mahindra, a Senior Manager with Hewlett-Packard, and a Senior Analyst with ZANTEL. Digital Transformation, Data, and Organisations In this exclusive analytics podcast episode, Harjot shares: Transitioning to and from Australia to the United Arab Emirates and back to Australia His advice for those doing similar transitions The importance of digital transformation for organisations that are not digital natives but traditional industries like airlines, banks, and insurance Newly created roles are more symbolic Value creation of the Chief Data Officer role Appreciating the importance of data What is missing from making data a critical component of the business His advice for anyone looking to start that digital transformation journey in their organisations If you are a data analytics professional looking to implement a digital transformation journey into your organisation, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E119 - Yvette Mihelic - Sustainable Commercial Benefits through Data Analytics-Powered Customer Experience

    Play Episode Listen Later Sep 25, 2022 92:19


    What happens when all your strategies are just one-off plans, one-trick ponies that stop when they stop? Something has to replace them, but you're running out of ideas fast - not to mention money. You need something sustainable, something that keeps your customers coming back for more every time. And you can build it with data analytics-powered customer experience. Meet Yvette Mihelic Yvette's Role as a Customer Experience Leader at John Holland Yvette Mihelic is the Director of Customer Experience at John Holland. From humble beginnings 70 years ago, John Holland has been driving positive change in Australia. It is now one of the nation's leading integrated infrastructure, transport and property companies. From the Parliament House to the Alice to Darwin Rail Link, from the MCG's Great Southern Stand, the new Sydney Football Stadium to the Sydney Metro, they've had a hand in building the Australia we all know and love today. Yvette's Other Work in Customer Experience Yvette is a customer experience senior executive with over 25 years experience leading large and complex businesses across industry and sector. Her expertise has been sought out globally. In addition to this, she has presented thoughtful and insightful pieces for forums and summits across a wide range of topics - all centred around strategy design, development, and implementation. Other than her work with John Holland, Yvette is also the Executive CX Strategist and Consultant at her own company, Yvette Mihelic CX Strategy Consulting. Here, she provides specialised and expert advice to organisations looking to transform their business performance leveraging customer experience. Yvette is also a Board Member of Adelaide Metro Operations, and one of only 29 Australians who carry the international accreditation of Certified Customer Experience Professional, and is part of the CXO Board. Customer Experience, Data Analytics, and Sustainability In this exclusive analytics podcast episode, Yvette shares: Her experience volunteering at Monika's Doggie Rescue Her current role as the Director of Customer Experience at John Holland Her role embedding customer experience into transport clients to enhance operations and maintenance Using data analytics to improve customer experience Network planning for life after the pandemic Continuous improvement in customer experience and across all areas of performance New ways to gather revenue for public transportation Her guiding ethos roles to create a better customer experience through data and analytics Challenges she has faced in creating these sustainable commercial benefits for organisations through data analytics The most common reason for failure when an organisation is looking to develop these data-driven customer experiences Successful use cases of sustainable commercial benefits that she's seen built for organisations through data analytics Advice for businesses that are looking to implement sustainable commercial benefits through data analytics-powered customer experience If you are an analytics professional looking to implement sustainable commercial benefits through data analytics-powered customer experience in your business, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E118 - Michael Dart - A Future of Renewable Energy and the Role Data Analytics Plays

    Play Episode Listen Later Sep 18, 2022 55:17


    The future won't just be new. It will be renewable. And it's looking bright - literally. As the world adapts to a technological age and AI, great people are continuing to work harder than ever before behind the scenes to bring us a future of renewable energy. Are you ready? Meet Michael Dart Michael's Role as a Customer Leader at Energy Queensland Michael Dart is the Executive General Manager of Customers at Energy Queensland. Formed in 2016, Energy Queensland merged Ergon Energy and Energex to power communities across Queensland. They are finding ways to minimise the impact of electricity network costs on customers, and release funds for better services. Energy Queensland is committed to showing leadership in the energy sector by strengthening their service to customers and communities and to being the ‘citizen's voice'. Michael's Other Work on Boards and in Art Besides his career with Energy Queensland, Michael is a Member of Queensland State Disaster Coordination Group and has been since 2010. He is also the member of multiple other boards, including a Director on the Board Of Directors of Ergon Energy Retail, a Board Member of the Environment and Science Industry Advisory Board of Griffith University, a Trustee at CEDA - Committee for Economic Development of Australia, and on the Board Of Directors of Creative Regions. However, Michael's expertise extends beyond this. He is a freelance Arts Writer and Contributor at Crush Communications. Crush Magazine is a free quarterly publication, celebrating everything there is to love about the Bundaberg Region in Queensland, Australia. He also does marketing, voice overs, MC'ing, and social media work with regional bodies, businesses and charities as well as some acting. Customer Data, Research Data, and Renewable Energy In this exclusive analytics podcast episode, Michael shares: His experience in voice acting His current role as the Executive General Manager of Customers at Energy Queensland What always brings him back to focusing on managing this enormous portfolio The role customer and research data play in customer experience and serving the community The major differences between the B2B and B2C segments How customer and research data help in building new products for the customers Using AI to gather data What to avoid in digitalisation What data is saying about the future direction for energy, especially renewable energy Engineering challenges in the transition to renewable energy Swapping batteries vs charging in the future of renewable energy What concerns him the most about this direction towards renewable energy Using data to prepare the organisation and Queensland for a future of renewable energy His advice for energy and analytics professionals looking to start looking into renewable energy for their own parts of the world If you are an energy or analytics professional looking to start the journey towards renewable energy in your part of the world, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E117 - Dr Sitt Paing - Embracing Digitalision to Improve the Country's Healthcare System

    Play Episode Listen Later Sep 11, 2022 64:39


    Change is inevitable. So what will happen to those things that are stuck in the ways of old, even as towers are built around it? As industries all around us turn digital, we can only expect the best from the necessities too - schools, banks, and…healthcare. Meet Dr Sitt Paing Sitt's Role as a Technology Leader at Pun Hlaing Hospitals Dr Sitt Paing is the Interim Chief Technology Officer at Pun Hlaing Hospitals. First established in 2005, it is the only hospital in Myanmar to be awarded the American Joint Commission International Accreditation for quality and patient safety. Pun Hlaing Hospital's vision is to spearhead international quality healthcare for the nation. They intend to spread telehealth, home care, free mobile clinics, and dedicated beds for those who cannot afford family and specialist care. Sitt's Other Work in Healthcare Sitt worked as a clinical practitioner for 4 years and worked in multiple different managerial positions for another 4 years. He started his career with PHSH as a Resident Medical Officer, transitioning to a Radiology Administrator and Business Analyst, to an Operations Manager, to a Project Lead, to General Manager of ICT and Innovation, to his current career - all within 10 years. Sitt's passion is in uplifting and leapfrogging the healthcare status of the Myanmarese people through sustainable management and technology. He implemented a fully digitalized Radiology system at PHSH in 2015 to make the hospital the first and only 100% filmless hospital in Myanmar. He also started to fully digitalize the electronic medical record system at three separate facilities of the PHSH group in the year 2018. Sitt's objective is to enable the organisation to leverage opportunity in the coming era of Healthcare 4.0. His next mission is to make the PHSH Group a 100% paperless data-driven organisation. Healthcare, Data Analytics, and Digitalisation In this exclusive analytics podcast episode, Sitt shares: His time as a clinical practitioner One thing he's taken to heart from being at the frontline Transitioning from a clinical practitioner to a data analytics professional His current role as the Interim Chief Technology Officer at Pun Hlaing Hospitals Creating a foundation to digitalise healthcare A key lesson to learn from fully digitalising healthcare How data analytics can improve one's healthcare at a hospital and individual wellness Concerns regarding health data privacy Health data privacy between hospitals and insurers The kind of data that is important to track for wellness purposes How data analytics can help individuals become more aware of their health and make better choices by themselves How data technologies help leapfrog a country's healthcare system Translating these points into other parts of the world If you are a clinical practitioner looking to transition into a data analytics role or a data analytics professional looking to digitalise a healthcare system, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E116 - Maria Markman - Personal Branding for Analytics Professionals in a Competitive Market

    Play Episode Listen Later Sep 4, 2022 57:38


    Would you be recognisable in a crowd? If you stepped into a group of others in your industry, would anyone be able to point you out and know exactly who you are? Or would others take the spotlight instead? Personal branding in a competitive market is key to standing out in the crowd, no matter if you're an analytics professional or otherwise. Without it, you'll just be anyone else. Meet Maria Markman Maria's Role as a Branding Leader at Markman Media Maria Markman is the Founder & CEO at Markman Media - a Personal Branding agency for professionals, executives and company directors looking to build and promote their personal brands. Markman Media has an extensive database of specialists to fulfil the tasks required in order to launch your personal brand. They have developed a unique 3-step service to achieve effective personal branding on an ongoing basis. Based in Melbourne, Markman Media services clients Australia-wide and globally. Maria's Other Work in Technology Beginning her career in her native country of Russia, Maria is a connector, known for bringing people, ideas and solutions together. She has worked in a number of innovative businesses and industries, including a digital marketing agency, Salesforce.com implementation partners (as a certified consultant) and in sales, selling IT professional services. Her unique skillset encompasses cloud computing, software-as-a-service, sales and marketing. Maria also has extensive board experience, most notably with the ACS (Australian Computer Society), where she served on the board and as Chair of the Victorian branch. At the end of 2018, she said ‘enough' to corporate life and decided to focus on her board career and her own business. Personal Branding, Social Media, and Competition In this exclusive analytics podcast episode, Maria shares: Her experience from joining Miss Multiverse Australia An experience on the show that has stuck with her until now Her role as the Founder & CEO at Markman Media Her personal journey through personal branding How personal branding isn't limited to LinkedIn and other platforms and tools Why people are still not utilising social media for personal branding Positioning yourself as an individual vs as a part of a corporation Some of the biggest mistakes people tend to make when branding themselves How personal branding benefits those who already hold a high position in their industry How analytics leaders in the C-Level positions can make their personal brand stand out in the competitive market Using personal branding to convince organisations of the importance of data analytics Unique challenges involved in building an analytics leader's personal brand Tips for maintaining consistency in personal branding Advice for those held back by their organisations in terms of personal branding If you are an analytics professional of any position trying to create a personal brand for yourself and your future career opportunities, this is the episode you do not want to miss. Are you curious where you are at with your personal brand? For all listeners of our podcast, Maria has offered a complimentary 1-hour consultation. Reach out to Maria via LinkedIn or Instagram and mention the codeword PODCAST to redeem. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E115 - Rohit Nambiar - How Tech & Data Analytics Enable Strategy and Partnership to Simplify Insurance at TuneProtect

    Play Episode Listen Later Aug 28, 2022 62:29


    It's no secret that insurance can be confusing and complicated. But does it actually need to be? Insurance companies like Tune Protect are now turning to technology and data analytics to simplify insurance. And the future of insurance is looking all the more bright and clear because of it. Meet Rohit Nambiar Rohit's Role as an Insurance Leader at Tune Protect Group Rohit Nambiar is the Group Chief Executive Officer at Tune Protect Group - an insurance provider with the motto Insurance Simplified. Tune Protect aims to simplify the consumer experience with products and technology that complement their consumers' lifestyle needs. Since 2011, they have established a strong foothold in the travel, retail, and digital insurance space globally, having a presence across more than 60 markets and its ventures in Malaysia, Thailand and the Middle East. Rohit's Other Work in Insurance Besides his work with Tune Protect, throughout his 18 years of experience in the insurance industry, Rohit has taken on roles with AXA Affin Insurance as the Chief Executive Officer of Life Insurance and Chief Transformation and Operations Officer. In these roles, Rohit was responsible for operations, IT, Big Data, and more. Previously, Rohit has also been with AXA Asia, AXA Japan, and AXA Business Services, working throughout India, Singapore, Vietnam, Hong Kong, and, now, Malaysia. He is a sought after speaker in the insurance industry, talking on Insurtech, health, business, and digitalization. Currently, Rohit is an Angel Investor, investing in F&B, Advertising, and other industries of interest. Technology, Partnerships, and Insurance In this exclusive analytics podcast episode, Rohit shares: His journey from a Data Analyst to the CEO of an insurance company The most significant paradigm shift needed to transition from a data analytics role to running an insurance portfolio Finding a balance in taking on different roles His advice for analytics professionals interested in making a similar career progression His role as the Group Chief Executive Officer at Tune Protect Group How Tune Protects compares to other insurers in the market with the motto 'Insurance Simplified' Where tech and data come into the picture If health data from wearables will be used to improve insurance in the future How he would approach starting a new insurance company Whether partnerships extend within the umbrella of Capital A and its subsidiaries to enjoy all distribution channels together Making sure the team isn't all bark and no bite Finding the right people to start partnerships with Helping and empowering partners to innovate If you are an analytics professional in the insurance industry - or any other industry - looking to start creating partnerships as a corporate strategy, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E114 - Eric Nguyen - Humanising the Robotic Process Automation at Organisation for a Better Customer Experience

    Play Episode Listen Later Aug 21, 2022 62:06


    Do you remember the struggle to adjust to the work-from-home life at the start of the Coranavirus pandemic? Or is this still something you're dealing with everyday? In this blast from the past classic TAS episode all the way back from you-know-when, Eric Nguyen talks about how automation could have sped up the transition. Maybe we've learned our lesson. But you never know what the future could bring. Meet Eric Nguyen Eric's Role as an RPA Leader at Synergy Group Eric Nguyen is the Senior Manager of Robotic Process Automation at Synergy Group Australia - a business consultancy that offers a full range of consultancy, project and managed services uniquely tailored to the challenges of Government. With a strong resolve to deliver success, they pride themselves on collaborating with clients to understand true potential. Synergy Group aims to develop lasting relationships with clients, seeing themselves as partners in the never-ending journey of identifying and solving Australia's challenges. Eric's Other Work in Technology Eric has over 15 years of experience in the field of automation, data, and customer experience, with a successful track record with companies of the likes of Telstra and Datacom. His vision is to help businesses get the most out of the ongoing revolution of RPA and business analytics. Throughout his career, he has helped numerous enterprise businesses, government agencies and SMEs through automation, data insights, and agile ways of working. Apart from that, Eric is a sought after speaker in numerous conferences across the globe. He frequently emanates his knowledge and experience as a featured speaker at various conferences, such as Big Data Framework. Currently, he is also a Judge at AI Journal's Global Excellence Annual Awards for 2022 and a Committee Member with the Australian Computer Society. Automation, RPA, and Data Analytics In this exclusive analytics podcast episode, Eric shares: How automation can speed up the process of working from home How businesses can save money as well as make money by implementing RPA in their organisations The endless possibilities of automation Freeing up time for employees to engage in creative thought processes and value-added service creation How training and upskilling is required for the workforce to implement automation for the benefit of everyone Starting RPA and getting the benefits right away in your business True stories of RPA implementation and their impact on businesses How data and analytics function hand-in-hand to increase efficiency of both disciplines or departments How RPA can endow us with a sense of pride, creativity, and empowerment if implemented correctly If you are an analytics professional or leader looking to implement Robotic Process Automation in your organisation to improve efficiency and innovation, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E113 - CLASSIC - Dr Philip Conway - Peril Pricing in Insurance & What It Means for You

    Play Episode Listen Later Aug 14, 2022 47:47


    In the ever-changing landscape of the insurance industry, one thing remains a constant. The need for insurers to price their products in order to better manage portfolio risks. This week, TAS is back with another classic episode from early 2021. This is Episode 42 returning as Episode 113. For the many of you with insurance plans of our own, have you ever wondered about the inner workings of your providers? Meet Dr Philip Conway Philip's Role as a Pricing Leader at IAG Dr Philip Conway is the Executive Manager of Pricing & Engineering at Insurance Australia Group Limited (IAG). IAG is Australia and New Zealand's largest general insurance company. The company has been helping people recover from natural disasters, accidents, and loss since 1851. They provide insurance services under many leading brands and underwrite over $11 billion of premium per annum. Extending beyond paying claims, they are increasing awareness of risk and helping communities reduce and prevent it. Philip's Other Work in Engineering Philip has a background in engineering with a PhD in hydrodynamic modelling along with extensive working experience in natural disaster control as a flood engineer. Prior to joining IAG, he was Flood Engineer and Design Engineer at WMAwater and Atkins respectively. He has also written and published multiple papers on related subject areas. His research topics include Australian flood risk to climate drivers and role of exposure, capital, and infrastructure in post-disaster recovery among others. At IAG, Philip has previously led teams for natural perils and reinsurance pricing engine development and advises c-suite executives on regulatory protection level requirements and group stress tests. He has also worked on numerous solution designs and developments related to address-level earthquake rates, benchmarking of vendor catastrophe models, deterministic volcano model, generating storm damage footprints, flood risk, and climate change. Perils Pricing, Risk, and Collaboration In this exclusive analytics podcast episode, Philip shares: How natural perils pricing helps in better managing portfolio risks for insurers The pricing analytics philosophy that works behind natural perils pricing A hybrid approach to solutions development where internal and external parties, resources, and models collaborate as needed The use of frequency and severity data of natural perils in insurance pricing Conducting stress tests and risk management to tackle severe perils When to use external, internal, and hybrid models Solutions for this with real use cases Analytic philosophy for embedding the results of analytics into business processes to create reusable end to end solutions The best way to choose models, software, and data sources from external parties Overcoming the challenges of global warming on natural perils pricing and analytics Utilising XY coordinates Geographic Information System (GIS) in perils pricing The benefits and functions of perils pricing in action How insurers and reinsurers mitigate and diversify risks through strategic collaboration If you are connected with the insurance and financial industry and want to know more about the inner workings of a company like IAG, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E112 - Linda Ginger - On Using Data Science to Engineer Winning Innovations

    Play Episode Listen Later Aug 7, 2022 46:36


    What if you could predict whether your business idea is doomed to fail before you take that leap? Each year, thousands of people all across the world try to start their own businesses. According to LendingTree, 65.5% of businesses fail within the first 10 years. If that sounds like a long time to you, now imagine wasting those 10 years on a dying business. Is it possible to predict which business idea will ultimately succeed or fail? According to Linda Ginger, you absolutely can. This week, we bring you another TAS classic all the way from mid-2020 with Episode 25. Meet Linda Ginger Linda's Role as a Market Strategy Leader at Attractor Linda Ginger is the Owner and Go-to-Market Strategist of Attractor. For over 10 years, Attractor has enabled ambitious business entrepreneurs to rapidly discover, validate, and launch transformative opportunities. They provide this through a network to help them rapidly identify market opportunities, discover unmet customer needs, and apply proven, science-based go-to-market strategies to increase their success. Linda's Other Work in Data Science and Technology Linda has been a successful market strategist and innovator for over 20 years and left her mark in almost all the industries that you can think of. Other than her work at Attractor, Linda is a Board Member with Growth Science, a data science research firm. Previously, she was their Chief Executive, formulating the strategic direction globally, establishing an Australasian presence, and sharing research, science, and performance. That's not all. Currently, Linda is also a Development and Design Integrity Panel Member at the Brisbane Airport Corporation, an Approved Advisor with the Advisory Board Centre, and an Editor (ANZ) at Innovation Excellence, a global innovation website. In addition to this, she is a globally sought after speaker on business innovation, marketing strategy, and data science. Computer Systems, Predictions, and Growth Science In this exclusive analytics podcast episode, Linda shares: How computer systems can predict the likelihood of a business failing How Growth Science made this magic happen using data science Use cases of the MESE computer system in action How the system not only predicts success or failure but also performs diagnostics to prescribe ways out of possible failures The success rate of these predictions How to get your go-to-market strategies sorted out by MESE Getting access to this exclusive technology How to use data knowledge to engineer new successful ideas How to innovate, grow, and stay relevant in the rapidly changing climate with one simple word What you should do instead of everything and anything If you are interested in becoming more customer-centric and working backward using data analytics, technology, and science to support this journey, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E111 - Mazen Kassis - Bringing Together Existing Technology & New Technology for Data-Driven Decisions

    Play Episode Listen Later Jul 31, 2022 76:35


    This new technology will change everything about how you work in your business! At least, that's what they say. With how quickly technology is advancing everyday, how do you decide which shiny new piece of technology is either right for your business… …or a huge waste of an investment? Even worse, once you find that perfect new technology, how do you implement it in a way that works for everyone? Meet Mazen Kassis Mazen's Role as a Data Analytics Leader at Foodstuffs North Island Mazen Kassis is the Head of Data & Analytics at Foodstuffs North Island Limited - a cooperative made up of 24,000 kiwis working hard to make sure New Zealanders get more out of life. They serve 2.7 million kiwis each week through their 330+ PAK'nSAVE, New World, Four Square and Gilmours stores and have donated 9m meals to Food Rescue. In 2020, Foodstuffs won the Large Retail Employer of the Year award, and their Four Square banner was a recipient of Aon Hewitt's Best Employer award in 2018. This year, Foodstuffs North Island marks its 100 year anniversary. Mazen's Other Work in Data Analytics and Privacy Besides his work with Foodstuffs North Island, Mazen is a Training Advisory Board Member with IAPP - the International Association of Privacy Professionals. IAPP is the largest privacy association in the world and a leader in the privacy industry. They provide resources for practitioners to develop and advance their careers while helping professionals and businesses navigate the complexities of the evolving environment and how to define and manage privacy issues. Having spent his career journey in research, privacy, and data & analytics capacities in ANZ, Asia, Africa and Europe, Mazen has learnt important lessons about different ways and means that data can be turned into actionable insights. Synthesising data to inform decision making ignites his passion and creating ecosystems where this can be done at scale drives him further. Data Driven, Business Decisions, and New Technology In this exclusive analytics podcast episode, Mazen shares: His work as a Training Advisory Board Member with the International Association of Privacy Professionals (IAPP) Idiosyncrasies between the ANZ region and other regions His role as the Head of Data & Analytics at Foodstuffs North Island Efforts to ensure all business decisions across the organisation are data-powered and customer-driven Developing good data culture amongst data users Organisational structure: Centre of Excellence vs distributed teams What would happen if business decisions were not powered by data How to know which new data analytics technology is worth bringing into the organisation The process of bringing in a new data analytics technology from start to finish Reasons behind less than ideal outcomes when procuring new technologies Reflections on an approach to introducing new data and analytics tech that had unintended consequences Desirable skills for the modern data and analytics professionals His suggestions for those looking to introduce new technologies in their organisations If you are interested in getting a glimpse into the world of data and analytics inside one of the most significant organisations in New Zealand, this is the episode you do not want to miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E110 - CLASSIC - Jonas Christensen - Here's How Analytics Leaders Succeed in Growing the Business

    Play Episode Listen Later Jul 24, 2022 73:40


    If the future is data-driven then we must have already reached the future. The Data Analytics leaders of today and of the future are paving the way to growing businesses. Some of the most successful companies in the world, like Google, Amazon, Netflix, and Facebook, have long adopted the new data use paradigm. And if they found success in it, why can't you? Meet Jonas Christensen Jonas's Role as a Data Science Leader at Maurice Blackburn Lawyers Jonas Christensen is the Head of Data Science at Maurice Blackburn Lawyers, Australia's leading plaintiff and social justice law firm. They have built a reputation on the unwavering belief that the law should serve everyone, not just those who can afford it. For more than 100 years, Maurice Blackburn has had a proud history that includes the largest and most significant class action settlement in Australian history for the Black Saturday bushfires, protecting women and children on Manus Island and Nauru, and defending underpaid 7-Eleven employees. With over 1,100 employees across 33 offices in Australia, they have helped over 500,000 Australians seek justice. Jonas's Other Work in Data Science Jonas is passionate about helping businesses to grow with advanced analytics and data-driven decision making. From a very young age, Jonas realised in him the energy towards innovation and constant improvement. As a professional, that's what he has been doing for over 15 years with his skills and expertise in data analytics, artificial intelligence (AI), and machine learning (ML). He believes that these data technologies will be as revolutionary in the coming days as the personal computing revolution has been for the last 40 or so years. Digital Marketplaces, Content Marketing, and Analytics Platforms In this exclusive analytics podcast episode, Jonas shares: Challenges and use of analytics in building digital marketplaces Learning from the digital marketplace endeavours that are transferred into corporate projects The wonders a cyclist gets out of the meditative experience of cycling The importance of learning to work with the algorithms upon which most of the digital marketing processes depend Using content marketing and putting human value into your business through storytelling How data and analytics should advance its position from advising the business to running the business How to start building the analytics platform as a traditional business How digital transformation relates to data-driven customer experience and both work together to strengthen the business bottom line His new and exciting theory of how a new technology must touch the executives and top leadership of an organisation at first to truly get implemented in the business Tips for analytics professionals and consultants for growing their career Why analytics and corporate strategy should work in an integrated fashion and ultimately connect with improving the customer experience Crucial project management and task prioritisation tips and tricks for creating a distraction-free environment for your analytics team A sneak peek into his book Demystifying AI for the Enterprise If you are an analytics professional or consultant looking to grow your career beyond where it is now, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E109 - Jon Manning - Science vs Art & Data vs Behaviour in Pricing

    Play Episode Listen Later Jul 17, 2022 71:47


    Have you ever trusted your gut feeling to make a decision? Maybe you have when making a random online purchase, or when deciding which road to go down when your GPS stops working. But what about the big decisions - such as in your business? Are all your decisions based entirely on logic and research then? How about when pricing your products and services? Science vs Art. Data vs Behaviour. Which do you choose? Meet Jon Manning Jon's Role as a Pricing Leader at PricingProphets Jon Manning is the Founder and Chief Expert of PricingProphets.com - the world's first crowdsourcing platform for pricing. Since launching in May 2011, PricingProphets has enabled companies struggling with pricing to ask a panel of global pricing experts and thought-leaders what price to charge for a product or service and why. PricingProphets has won accolades from customers and the media alike, finishing in the Top 20 in the Anthill Smart100 awards in 2012. Jon's Other Work in Pricing While Jon is the Founder and Chief Expert of his own company, he is also the Head of Pricing at MYOB, a tech company that exists to help businesses start, survive, and succeed. MYOB assists with everything from accounting, payroll, payments, retail point of sale, CRM and professional tax solutions - and more - with solutions for businesses of every size, shape, and sector. MYOB believes in Australian and New Zealand businesses, having a range of initiatives to help support them. He has hosted over 80 public workshops and in-house seminars conducted across the Asia-Pacific, the Middle East, and the UK, as well as co-presented the ‘Pricing Strategy & Revenue Management' Executive Education Program at Lancaster University Management School. Pricing, Data, and Behaviour In this exclusive analytics podcast episode, Jon shares: His experience travelling to the UK for an educational program including in procurement How to detect early signals when pitching to companies with procurement His role as the Founder and Chief Expert of PricingProphets The world's view of pricing His journey through the world of pricing Overselling flight tickets and dynamic pricing with Internet cafes A key lesson he has learned that could help others starting out in the industry How important data is in the world of pricing A case study for when data has positively impacted one of his pricing decisions "Gut" pricing Pricing = Science and data-driven examples Pricing = Art and behaviour-driven examples Combining both art and science into pricing while striking a balance between the two What factors come into play when choosing between science vs art Advice for those looking to renew their pricing strategy through the use of data analytics If you are a pricing professional looking to incorporate data analytics into your strategy or deciding which school of thought you fall into, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E108 - CLASSIC - Jason Tan - The 3 Critical Rules of Building an Advanced Data Analytics Platform

    Play Episode Listen Later Jul 10, 2022 32:55


    Are you still stuck on the analytics dashboard? And it seems like your analytics are sitting and rotting on the screen without any use and nowhere to go? It's not impossible. You can move beyond the dashboards. This week, we bring you another one of our classic episodes! This one is somewhat more recent, being from the middle of last year. So, have you improved your data analytics platform since then, or are you still stuck? In This Special Episode Other than being another edition to the wonderful list of Classic TAS episodes, this episode is special in another sense too. This was originally the very second solo episode from your host, Jason Tan. This episode is all about Jason sharing his expertise and knowledge of embedding and automating data and analytics in business so that you can dynamically optimise your revenue by going beyond dashboards. The Strategies of Data-Driven Companies For years now, Jason has been working on understanding how modern high-performing organisations like Amazon, Netflix, Facebook, and other data-driven companies from around the world are using data science to not leave money on the table. Meanwhile, he has also been experimenting with new techniques and strategies in his own businesses and for his clients. Embedding Data Analytics, Analytics Platforms, and Automation In this exclusive analytics podcast episode, Jason shares: Moving beyond the dashboard Embedding data analytics into your business operations Integrating analytics platforms with the legacy systems Real-life examples of Amazon, Netflix, and other big companies Various use cases of embedding data for different kinds of businesses A deep dive into special use cases for the banking and insurance industries Why this automated and dynamic use of data analytic is more important than ever before in this digital age Knowing which phase your customers are at and aligning product messaging and placement accordingly How automation comes in to dynamically adjust all this in real-time How embedding and automating data analytics creates the revenue optimization engine The differences between the traditional and modern data analytics platforms Integrating the analytics platform into data and table formats to speed up the whole process + examples If you are an analytics professional looking to learn about how to embed data analytics into the frontline of business operations to move beyond the dashboard, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E107 - CLASSIC - Matthew Liebmann - How Data Science Is Shaping the Future of Movie Marketing

    Play Episode Listen Later Jul 3, 2022 54:19


    What goes on behind the scenes of getting your favourite movies on the big screen as you settle down with a tub of popcorn in those plush red cinema seats? And what role does data analytics play in it? This week, we bring you another classic episode! All the way from early 2020, we bring back Episode 10, coming back as Episode 107. Have you been back to cinemas since then? Meet Matthew Liebmann Matthew's Role as a Data Science Leader at Vista Matthew Liebmann is the Chief Innovation & Data Officer of Vista Group. Vista Group provides software and additional technology solutions across the global film industry. It is the parent to several businesses, including Movio - an authority in moviegoer data analytics, Veezi, movieXchange, Maccs, and Numero. Matthew's Other Work in Data Science and Media With over 25 years of experience in the entertainment and media sector, Matthew was previously the COO and the Global President of Movio. Here, he worked to ensure the continued success of Movio Cinema, the flagship product of the company, and leading into growing markets in the US and Canada, China, Japan, India, UK, France, Mexico, and Brazil. Matthew is also a former board member of Screen Australia, the key Federal Government direct funding body for the Australian screen production industry. Prior to this, he was the COO of HOYTS Entertainment, one of the world's leading entertainment companies with a chain of successful cinema complexes in Australia and New Zealand, and as a Director at PricewaterhouseCoopers (PwC). Marketing, Customer Experience, and Entertainment In this exclusive analytics podcast episode, Matthew shares: The cutting-edge advancements in entertainment marketing The use of data and analytics to create stellar customer experience Weaving the online and offline data for the betterment of moviegoers, filmmakers, and the exhibitors alike Loyalty programmes, subscriptions, purchase information, time and frequency, and many other details Giving the best experience to the customers so the main purpose of data and analytics does not fail Why Netflix is buying cinemas Which direction streaming services are headed in How cinemas have kept competing, innovating, and thriving. How the rise of so many streaming services is going to create problems for the consumers How local content can survive in the age of streaming disruption. If you are looking to try something new and join the realm of data science in the entertainment industry - or if you're simply interested to know what goes on behind the scenes, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E106 - CLASSIC - Steve Nouri - On Growth and Branding for AI Professionals

    Play Episode Listen Later Jun 26, 2022 57:44


    Last week, the response to our Classic throwback episode was amazing! Thank you to everyone for your support and kind words for our journey since 2019 on The Analytics Show. Because of this, we have decided to deliver another special episode this week - another classic. This is Episode 40 - a jump from last week's Episode 5 - first released back in December 2020, almost a year after beginning TAS and during the height of the Covid-19 pandemic. And it's now being rereleased as Episode 106. Where were you in 2020? Meet Steve Nouri Steve's Role as a Data Science Leader Across the Industry Steve Nouri is a prominent voice in the field of Data Science and Artificial Intelligence. From working on technical projects to speaking, writing, and teaching to further the true cause of data and AI in the world, his passion for spreading knowledge and expertise as well as to add value to the community has automatically catapulted him as a trusted influencer within the industry. He has over 900k followers on LinkedIn alone. Steve's Other Work in Data Analytics Since starting as a software engineer and entrepreneur and getting significant experience in machine learning, natural language processing (NLP), and advanced analytics, Steve has worked through different IT roles before becoming the Founder of AI4Diversity, a nonprofit global initiative that engages and educates diverse communities about AI to benefit society. In addition, Steve is the Co-founder and Chairperson of Hackmakers - which provides learning, connection, and building opportunities for rapid development - as well as the Global AI Ambassador and Advisor of Boab - a scaleup investment program, investing in international AI companies ready to expand globally. Steve is also a member of the Forbes Technology Council and an ICT Professional of the Year Gold Disruptor award winner. LinkedIn, Networking, and AI Adoption In this exclusive analytics podcast episode, Steve shares: How you too can become a LinkedIn top voice to develop your personal brand Philosophies and principles of posting on LinkedIn Why you should share and engage on LinkedIn as an analytics professional Mistakes and misunderstandings around using LinkedIn as an expert data professional Tips for data professionals and scientists to get the most out of LinkedIn. How liking and commenting can be a good way to start building your network with other analytics professionals How to deal with the stress, unease, and conflict of using social media to express yourself Why LinkedIn is still the best professional networking platform to get organic leads How hackathons and meetups are tools for growth The state of the Australian workforce in terms of emerging tech and AI adoption “Learning how to learn” as an essential mindset to cope with the perpetually changing world Actions companies can take to upskill their employees while taking individual preferences for learning into consideration The role of the government in advancing AI adoption and innovation in Australia If you are a veteran or just starting out in the industry looking to improve your networking skills to develop your career, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E105 - CLASSIC - Dr. Alex Antic - Mission to Train the Next Generation of Data Scientists

    Play Episode Listen Later Jun 19, 2022 61:25


    Meet Alex Antic Alex's Role as a Data Science Leader Across the Industry Dr Alex Antic is a trusted, experienced, and award-winning Data & Analytics Leader, Chief Data & Analytics Officer, Consultant, Advisor, Strategist, and a sought-after Speaker, Mentor, and Educator & Trainer. He possesses a rare blend of technical expertise and business acumen, acting as a linchpin to help organisations achieve their strategic goals by leveraging analytics & Machine Learning. With 20 years of experience under his belt, he was officially recognised in 2021 as one of the Top 5 Analytics Leaders in Australia by IAPA (Institute of Analytics Professionals of Australia). Judged by a panel of analytics and business leaders, this accolade recognises excellence in strategy, impact, advocacy, innovation and leadership. Alex's Other Work in Data Analytics Currently, Alex holds several advisory roles across industry, government, start-ups and academia, and is an Adjunct Professor at RMIT University. He is an expert adviser to industry, government, academia and start-ups with a proven record of delivering innovative, strategic, and successful initiatives in industry, government, and academia, by developing and leading high-performance teams, hands-on technical expertise, and strategic advisory. Data Scientists, Interviewing, and Training In this exclusive analytics podcast episode, Alex shares: How an organisation can build up its data science capabilities Training the next generation of data scientists The challenges that come with this training His view on the differences between data scientists, quantitative analysts, and actuaries An important skill set for any of these roles to master What to look for when interviewing candidates His research on subjects like confidential computing and natural language processing The role of confidential computing in government departments A business use case of graph analytics His advice for organisations looking to upgrade their tools If you are an educator or data analytics team leader looking to train the future generation of data scientists or you are a data scientist in training yourself, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E104 - Brian Ferris - Listen More & Talk Less, Collaborating with the Marketing Team

    Play Episode Listen Later Jun 12, 2022 66:57


    Do you know what other teams are up to at your organisation? Or are you blissfully unaware as you carry on your own work in your own team? Data science teams tend to work quietly in the background - most of us being introverted - just doing our duty and thinking to ourselves; “I don't need to talk to anyone today. As long as I'm doing good work…” How can a data analytics team align their work with business goals without collaborating with other teams - namely the marketing team? You don't need to do all the talking. But you will need to do some listening. Meet Brian Ferris Brian's Role as a Data Analytics Leader at Loyalty New Zealand Brian Ferris is the Chief Data, Analytics and Technology Officer at Loyalty New Zealand. Launched in 1996, Loyalty NZ is New Zealand's expert on customer loyalty. They specialise in using big data to help NZ businesses know more about what their customers want from them, and how they can best deliver it. They're most famous for the Fly Buys programme, with over 2.4 million cardholders across 74% of New Zealand households, and partners with 40 industry-leading brands. At Loyalty NZ, Brian is championing a high performing agile culture and reinventing Loyalty D&A and Tech with new platforms and modern technologies. To date, they have decommissioned three of the four on-prem legacy solutions and completed a full migration to the cloud in March 2022. In addition, they have re-organised the delivery into an agile model, increasing throughput, reliability and team retention. Brian's Other Work in Business Intelligence and Data Analytics ​Brian has been working in Information Technology for since 2000 - for 22 years. He spent 9 years in IT consulting before moving to the client side. He has held BI Architect and Design roles with European Central Bank, British American Tobacco, and Heineken before becoming a Director of Data & Analytics EMEA at Nike. Prior to that, Brian was working in supply chain operations. Marketing Teams, Collaboration, and Customer Engagement In this exclusive analytics podcast episode, Brian shares: His most vivid memories from his time working in Europe His suggestions for fellow Kiwis in venturing to Europe His current role as the Chief Data, Analytics and Technology Officer at Loyalty New Zealand Advice on making use of data in the modern world How he builds a partnership with other teams to create a cohesive strategy The concept of doing marketing in a 1-on-1 with customers The ingredients to get this right before starting to scale The challenges he has faced in achieving this Advice for those who are so focused on getting the data right that they avoid conversation Learning skill sets to shift to the other side of the paradigm Whether people overlook copywriting with persuasion Getting the data foundation right, especially for a Customer Data Platform How Google's phasing out of cookies will impact the digital marketing world and what second party data is How companies should prepare for this transition His advice for data analytics team leaders looking to encourage partnership with the marketing team to build up customer engagement If you are a data analytics team leader looking to encourage partnership and collaboration among your team and the marketing team, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E103 - Jason Tan - How LinkedIn Helped Me Build a Career in Data Science

    Play Episode Listen Later Jun 5, 2022 19:14


    LinkedIn changed my life. Maybe I'm being overdramatic, but I don't think so. A lot of my thanks goes to LinkedIn for how far I've made it in my data analytics career and business. In This Special Episode This week, I'm bringing you a quick solo episode, the 2nd solo episode of 2022 from The Analytics Show Podcast. Through LinkedIn, I've secured a spot as a thought leader in the industry and have been recognised by DSC, Google, and more. Through LinkedIn, I've been able to meet amazing people who have helped me reach my goals - and I've helped many others in turn. Through LinkedIn, I'm part of this great community! But I'm not going to hide how I did it as if it's some big trade secret. With enough dedication and drive, you can use LinkedIn to its full potential too. If it worked for me, it can work for you too. The Data Science Train Data Science is one of the most promising fields of today and the future. But this isn't some well-kept secret. A lot of people know, and a lot of people are boarding the train with the intention of riding it all the way up. That means competition is heavy. Pushing through the full train cars in hopes of reaching the first one is no easy feat. In other words, like any career, it can be difficult to rise the ranks and achieve the true success you dream of. To stand out in that constantly moving crowd, you need to be different. LinkedIn, Reach, and Networking In this exclusive analytics podcast episode, I share: Why LinkedIn is the best platform for building your data science career How LinkedIn increases your reach and visibility in your industry Why LinkedIn is the perfect place to network Staying in front of your audience by posting content consistently Engaging with your audience and starting conversations Giving back to your supporters Reaching out through private messages If you're looking to build your current or future data science career on LinkedIn through networking and content creation, this is the episode you shouldn't miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E102 - Peter McLeod - How Data Analytics is Changing the Way Internal Auditors Work

    Play Episode Listen Later May 29, 2022 46:26


    Internal Auditors are like detectives. They search for clues that will guide them to finding issues within an organisation. Whether it's with the organisation's risks, operational effectiveness, or compliance with laws and regulations And like any good detective - at least, like the ones in TV shows - they need their trusty magnifying glass to spot all these little clues that others wouldn't notice! Now, that magnifying glass represents data analytics. With that data analytics in hand, Internal Auditors are changing the way they work. Meet Peter McLeod Peter's Role as an Information Leader at the University of Southern Queensland Peter McLeod is a Director of Assurance Services at the University of Southern Queensland, where he oversees Risk, Compliance, and Internal Audit functions. The University of Southern Queensland is a regional University dedicated to providing quality degrees and programs in a flexible and supportive environment. In just over 50 years, the University of Southern Queensland has become a prominent teaching and research institution providing education worldwide from three Southern Queensland locations. For 3 years in a row, the university has been ranked No. 1 in Australia for graduate starting salary, and almost 80% of our students gain full-time employment on completing their degree. Peter's Other Work in Information and IT Before becoming the University of Southern Queensland's Director of Assurance Services, Peter took on the role of Associate Director of Finance, developing a Robotic Process Automation (RPA) Strategy and deploying it within the university's Financial Services. Earlier on in his career with the university, Peter also took on the role of Project Manager of Travel Systems & Functional Analyst. Previously, Peter has also been the Software Development Management Consultant of Ambush Security Systems, as well as the Manager of Strategic Projects and the Database Administrator & Release Co-ordinator at Practical Computer Services. Over the past 15 years, Peter has published numerous articles on the topics of Technology and Innovation. Internal Audits, Data Analytics, and Innovation In this exclusive analytics podcast episode, Peter shares: Accidentally becoming an Internal Auditor Encouraging Internal Auditors to get their name out there His role as the Director of Assurance Services at the University of Southern Queensland How risk and compliance come into play in his work What his work means for data and analytics professionals Whether more and more people are shifting to using data in internal auditing Advice for internal auditors in other universities in starting to use data analytics How Robotic Process Automation and data analytics changes the way his team works How he empowers his team to perform the functions using data analytics The risk if a functional team is not leveraging emerging technologies Encouraging innovation when a team is seen as a functional team rather than an R&D team His advice for other functional team leaders looking to encourage their teams to improve their work through the use of data analytics If you are a functional team leader looking to encourage your team to improve their work through the use of data analytics, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E101 - Mark Burnard - Shift to Data as a Product, Leverage In-Business Expertise to Scale Analytics

    Play Episode Listen Later May 22, 2022 49:16


    As the world becomes more and more digitised, data has become one of the most valuable resources on earth. And as organisations race to keep up with the latest trends and tech, many are turning to data analytics as a way to gain an edge on their competitors. However, simply having access to data is no longer enough. In order to truly maximise its value, organisations are starting to see data as a product in and of itself. This shift towards “Data as a Product” represents a fundamental change in the way businesses operate. Meet Mark Burnard Mark's Role as a Data Analytics Leader at Amazon Web Services Mark Burnard is a Principal Solution Architect and Data & Analytics Specialist at Amazon Web Services (AWS). Launched in 2006, AWS began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. Today, AWS provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Mark's Other Work in Data Governance and Advisory ​ Besides Mark's role with Amazon Web Services, he is also a Trainer in Data Governance at AlphaZetta, authoring and presenting a customisable 1 to 2 day masterclass. He is the Strategic Advisor at Invia - a specialist software and solution provider with an exclusive focus on the Telecommunications industry - and an Advisor at The Data People. Finally, Mark is the Author of the book, Data Governance for Everyone: A practical guide to unlocking the value in Digital Transformation. Mark has over 20 years' experience helping organisations get more value from their data. After starting his career as a Business Analyst at Telstra, Mark moved on to work with Affin Bank, Malaysia Airlines, Commonwealth Bank of Australia, The Institute of Chartered Accountants in Australia, Sydney Water, IAG, the University of Sydney, DataRobot, and more. Data Platforms, Data Products, and Data Lake Architecture In this exclusive analytics podcast episode, Mark shares: The evolution of data platforms, from 1970s Data Warehouses, 2005 Big Data, 2010 Data Lakes, Data Democratisation, to 2019 Data Products The challenges involved in building data platforms The need to scale Data Access Federating data governance Fast, easy, and curated access to governed datasets Shielding end users from unneeded complexity Overcoming challenges with a proper data lake architecture Data engineers to data product owners How data product owners are consuming analytics and machine learning Shifting the mindset of data owners A use case for outsourcing the building of data products If you are a data analytics professional looking to shift to data as a product and leverage in-business expertise to scale analytics, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E100 - Craig Price - Perfecting Customer Experience by Perfecting Customer Engines with Data Science

    Play Episode Listen Later May 15, 2022 63:11


    Imagine getting served a burger but it's all bun and patty. Nothing else. Weird, but not bad, I guess - especially if you're hungry. Now, imagine if your server strides over and adds on all your favourite toppings and fixings. Some tomato slices, cheese, a cold beer on the side, maybe even a cookie for dessert. This is what you came for! This is what will make you come back! But how did they know all your favourites? Well, this isn't your first time here. They've been paying attention to what you like and what you don't, and they've been taking note. The plain burger is customer service, but this is customer experience. All the little notes they've been making as you come in everyday, that's where customer engines come in. Meet Craig Price Craig's Role as a Data Science & AI Leader at Suncorp Group Craig Price is the Group Head of Data Science & Artificial Intelligence Centre of Excellence at Suncorp Group. For over 100 years, the Suncorp Group has been building futures, offering insurance, banking and wealth products and services through some of Australia and New Zealand's most recognised financial brands. Their portfolio of brands includes AAMI, GIO, Suncorp Bank and Vero. Suncorp Group Limited is a top 50 ASX-listed company with over 9.5 million customers and 13,000 employees. They have been an ‘Employer of Choice for Gender Equality' for six consecutive years, and in 2019, were awarded Silver Employer Status at the Australian LGBTI Inclusion Awards and the Susan Ryan Age Diversity Award. Craig's Other Work in Finance, Actuarial, and Data Science at Suncorp Group​ Craig works with The Data Science & AI Centre of Excellence at the Suncorp Group to maximise the value that Suncorp gets from its investments by turning data into tangible business value. He manages a team of data scientists and analytics professionals building innovative solutions for market leading brands like AAMI, Suncorp, GIO, and Apia. Prior to this role, in Craig's 20+ years with the Suncorp Group, he has taken on the roles of the Principal Actuary for Workers' Compensation & CTP as well as for Motor Insurance, the Executive Manager of Personal Insurance Pricing Analytics, Modelling Acceleration, and Data Science. More recently, Craig was the Head of Data Science for Analytics & Business Engagement. Outside of work, Craig is passionate about making a difference in community development, disaster relief, and educating children through opportunities from STEM. Customer Engines, Customer Experience, and Intelligent Automation In this exclusive analytics podcast episode, Craig shares: His experience volunteering at ADRA Australia His role as the Group Head of Data Science & Artificial Intelligence CoE at the Suncorp Group The importance of having the Centre of Excellence model for data science and AI at an organisation like Suncorp What the financial service industry can do to win the long game If models like Next Best Action and Next Best Offer to reduce the churn rate could be incorporated into the next generation of customer engines and experience Embedding data analytics for better customer experience How this is different from traditional customer segmentation How the role of intelligent automation converges with his work in perfecting the customer experience Putting together multiple teams to create a powerful customer engine How FSI can replicate the customer experiences of big companies like Google and Amazon If these points will become important add-ons for the Customer Data Platform in the near future His advice for other companies in the industry to get started using intelligent automation and data analytics to build better customer experience Key lessons from his experiences in building these customer engines a --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E99 - Fred Schebesta - Surviving the Rise of Cryptocurrency and the Metaverse in the Financial Industry

    Play Episode Listen Later May 8, 2022 46:27


    Imagine this. One day, you press a few buttons on your keyboard and your unique avatar is walking into a virtual bank. You go up to a virtual ATM, poke at some keys, and withdraw that Bitcoin you've been saving for a small treat. Next stop? Who knows! With the Metaverse and Cryptocurrency creeping up on us, the future is big and uncertain and could look vastly different from today. That includes those little things you do everyday, like banking. Meet Fred Schebesta Fred's Role as a Fintech Leader at Finder Fred Schebesta is a Co-founder of Finder. Finder is an award-winning fintech assisting people around the world in making better financial decisions and improving their lives. Their vision is to become the world's go-to destination for comparing. After starting out in Australia in 2006, Finder is now the most visited personal finance comparison website in Australia and are expanding around the world, with offices in the USA, the UK, Canada, the Philippines, Poland, and Singapore. Fred's Other Work in Finance and Crypto Besides his work with Finder, Fred is currently a co-founder of Hive Empire Capital, a crypto investment fund interested in helping technical teams launch projects. He is also the Chief Executive Officer of his own project, Schebesta Ventures Pty Ltd, meant to share his proven systems and strategies with others. He is an Advisor at Balthazar, a scholar-driven NFT gaming platform for the metaverse. On top of all that, Fred is a contributor to multiple magazines where he writes on topics such as finance, crypto, entrepreneurship, and business. So far, he's written for Cointelegraph, Entrepreneur Media, Yahoo Finance, news.com.au, Forkast.News, Kidspot.com.au, value walk, The Australian Financial Review, The Daily Hodl, DynamicBusiness.com.au, The Huffington Post, SUCCESS Magazine, and Fairfax Media. He has also spoken about business at the University of London and StartCon.com. Cryptocurrency, the Metaverse, and Open Banking In this exclusive analytics podcast episode, Fred shares: His role as the Co-founder of Finder The Finder wallet and how it works Using data analytics to remove friction and improve customer experience How his work with crypto and the Metaverse industry connects with his work at Finder How the uprising of the Internet compares to the uprising of crypto How crypto and the Metaverse are impacting finance and banking What will help companies survive the uprising of crypto and the Metaverse How data science, AI, and Machine Learning impact crypto and the Metaverse What he is hoping to achieve with Open Banking and Finder Crypto and the Metaverse vs Open Banking How crypto and the Metaverse help Open Banking in creating a more fair and ethical landscape for the financial industry His advice for startups or innovators in the banking industry who want to use crypto and the Metaverse in the future If you are a data professional in the banking industry interested in how cryptocurrency and the Metaverse will affect your work in the future, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E98 - Antony Ugoni - Getting a Seat at Decision-Making Tables as an Analytics Professional

    Play Episode Listen Later Apr 10, 2022 69:03


    “How do I get a place at the decision-making table?” For those of us in the data industry, we hear this question from other analytics professionals often. “How do I have my voice heard?” We face the challenge of trying - and often failing - to influence decisions in our organisations. Analytics is still seen as a subset of other teams. But how do you have your voice heard when no one is listening? Antony has the answer. Meet Antony Ugoni Antony's Role as a Business Leader at Flow of Work Co Antony Ugoni is an Advisor at Flow of Work Co. Started up by a team of former colleagues, they believed it was time to rethink the way employees are developed, upskilled and deployed. With expertise in HR, innovation, people-analytics, technology, and behavioural science, Flow of Work is working with people-led organisations to maximise their workforce potential and help make their employees working hours more meaningful and enjoyable. Antony's Other Roles in the Data Analytics Community Other than his role at Flow of Work, Antony represents the Australian data analytics community in various ways. At the University of Melbourne, Antony has the role of a Board Member at the Centre for Business Analytics' Advisory Board. He is also a Chairperson at the Advisory Board of IAPA - the Institute of Analytics Professionals of Australia, and has been, until recently, a member of the Advisory Board for the Australian Alliance for Data Leadership and the Association for Data Driven Marketing and Advertising. With over 20 years in the industry and with these positions, Antony is ardently involved with activities and projects designed to drive analytic professionals to find seats at decision-making tables. It's his belief that, with a data-driven and evidence-based approach to decision making, organisations can flourish. Value, Analytics Professionals, and Decision-Making Tables In this exclusive analytics podcast episode, Antony shares: Transitioning from a biostatistician to his current career His work as a board member for Centre for Business Analytics at University of Melbourne and the Chairperson at the Institute of Analytics Professionals of Australia What attracted him to join and serve at the organisations If analytics professionals are seen as valuable enough by organisations in general The biggest challenge analytics professionals face when trying to influence decisions in their organisations What can be done to solve this problem of not utilising data and tech Whether analytics is still seen as a subset of other teams How to convince C-Levels to change their perception of viewing analytics professionals as only playing a supportive role As a community, what can we do to help analytics professionals have a seat at decision-making tables His advice for data analytics professionals to achieve a career in the business world If you are an analytics professional looking to find a seat at decision-making tables or a business owner seeking to integrate a more customer-centric approach to your business, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E97 - Colin Priest - Will I Lose My Job? Overcoming AI Paranoia with Human-Centric AI

    Play Episode Listen Later Apr 3, 2022 63:01


    “Aren't you afraid of losing your job?” I jolted in my seat. I had been asked this out of nowhere. Had I made a mistake somewhere? Was I doing poorly here? “W-why do you ask?” I stuttered. “You know…to AI. The robots are taking over all the jobs in the future.” And then, my shaking was from laughter instead of fear. They regarded me with slight irritation at this. “Who do you think has to program the AI to do those jobs?” I smiled. He went quiet for a moment, and then excused himself. I turned back to my computer to give the AI up on my screen another prompt for a task I needed done. It certainly wouldn't do it by itself. Meet Colin Priest Colin's Role as an AI Leader at DataRobot Colin Priest is the Global Lead of AI Governance at DataRobot. DataRobot is an AI Cloud leader, delivering a unified platform for all users, all data types, and all environments to accelerate delivery of AI to production. It is trusted by global customers across industries and verticals, including a third of the Fortune 50, delivering over a trillion predictions for leading companies globally. Colin's Other Work in Leadership and Technology Colin Priest is a highly analytical and results-oriented professional with extensive experience supporting company long-term revenue, product-led growth, and customer engagement targets by driving the technical development and adoption of new technologies. He is an expert in leading digital transformation and automating legacy processes while removing frictions from the customer experience. Previously, Colin has taken on the roles of Chief Technology Officer at IntelliM, the Regional Director of General Insurance in Asia at Ageas Insurance Company, the Head of Risk and Pricing at Asia Capital Re, the Chief Technology Officer at Dapsco, the CEO at Sigma Plus Consulting, and the Chief Actuary and National Director Personal Lines at Royal and Sun Alliance. AI Paranoia, Data Science, and Human-Centric AI In this exclusive analytics podcast episode, Colin shares: What attracted him to continue staying in Singapore His advice for anyone interested in moving and working in the Asia region How he got into analytics and AI His advice for anyone transitioning from being an actuary to working in data science Balancing actuarial qualifications and data science The two most common misconceptions about AI that he has observed Forgetting that there are programmers and computer systems behind AI Overcoming AI paranoia and algorithmic aversion Giving end users a feeling of control over AI What human-centric AI really is Product design and software engineering in the data science industry An example of when an AI has failed due to a lack of human intervention How humans and AI complement one another to achieve the best possible results His advice for those looking to implement more human-centric AI into their businesses If you are an actuary interested in delving into the realm of data science or an analytics leader looking to implement human-centric AI into your business, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E96 - Jacob Parker - The Consumer Data Right to Your Data and Open Banking

    Play Episode Listen Later Mar 20, 2022 40:15


    How do you feel about Facebook and Google making money off of your data? I'm guessing you're not too keen on it to say the least, as are most of us. Then, do you know your rights to your data and how it's used? The Consumer Data Right gives you more choice and more control over the data that businesses have about you, especially in banking. As privacy concerns rise, so does the concept of Open Data and Open Banking, where you decide what happens to your data. Meet Jacob Parker Jacob's Role as a Open Data Leader at Fiskil Jacob Parker is the Founder, CEO, and Developer of Fiskil. Fiskil creates simple and sleek APIs that make it easy for businesses to tap into Open Data. They handle the hard work when it comes to accessing banking and energy data under the Consumer Data Right (CDR) in order for companies to focus on their core business. They have built the pipes between financial institutions, big and small. Jacob's Other Work in Data Science Besides his work with Fiskil, Jacob is also currently a Member of Fintech Australia. FinTech Australia is the peak body for Australian financial services and technology and innovation. They were founded by startups, working with founders, startups, scaleups and the FinTech ecosystem. They represent their members and advocate for outcomes that facilitate the growth of the FinTech ecosystem with the goal of making Australia a leading FinTech market. Previously, Jacob has taken on the roles of Full Stacks Engineer at Secure Data Links, the Product Lead and Full Stack Developer at Mycelium, and Software Development & Product Management at SAP Success. Open Banking, Open Data, and Consumer Data Rights In this exclusive analytics podcast episode, Jacob shares: His experience working as a Blockchain developer What Consumer Data Right (CDR) is to banking His role as the Founder, CEO, and Developer of Fiskil Why Open Banking and Open Data are so important in today's world and a future context What developments have caused consumers to look into the concept Open Data If Facebook and Google's monetization of data helped lead to the concept of Open Data The challenges that come with this area Maintaining the data from the bank with constant technological changes and adaptations How this affects the building of technology and infrastructure How API infrastructures overcome the problems of enterprise systems Sourcing data from other areas to create a clearer picture How Fiskil's open source and open data philosophy appears in their company The concept of sandboxes How innovators are using open banking data for innovation and his favourite use case so far His advice for developers who want to dive into the realm of Open Data If you are a developer or innovator looking to dive into the realm of Open Data, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E95 - Jonathon Love - A Free & Open Statistical Spreadsheet for the Masses

    Play Episode Listen Later Mar 13, 2022 47:22


    Sharing is caring. That's a line you usually hear when you're a child - probably to share your new toys or maybe even give your parents a bite of your breakfast. You likely don't hear it as much as an adult unless it's coming out of your own mouth. But you do still share, don't you? Do you share your knowledge and findings and analyses? Meet Jonathon Love Jonathon's Role as an Software Leader at jamovi Jonathon Love is the Co-founder of jamovi. The jamovi project was founded to develop a free and open statistical platform that is intuitive to use and provides the latest developments in statistical methodology. Community-driven scientific software is at the core of the jamovi philosophy, where anyone can develop and publish analyses and make them available to a wide audience. jamovi aims to be a neutral platform, taking no position with respect to competing statistical philosophies. The project was not founded to promote a particular statistical ideology, instead wanting to serve as a safe space where different statistical approaches may be published side-by-side and still consider themselves first-rate members of the jamovi community. Jonathon's Other Work in Software Development Besides his work with jamovi, Jonathon is currently a Software Developer and Researcher at the University of Newcastle. He completed his studies with Andrew Heathcote at the University Newcastle, Australia, and has over 15 years experience in software development. Jonathon's interests are promoting the use of liberated (free and open source) software in science, and developing software which bridges the gap between methodologists and applied researchers. He was the original designer and developer of JASP. Community, Open-Source, and Software Development In this exclusive analytics podcast episode, Jonathon shares: What jamovi is and what it represents Features that jamovi has A demonstration of how to use jamovi and how it works Resources he recommends to use jamovi to your best advantage jamovi's success among power users in a competitive field Combining modules to solve specific problems Evan Shellshear's use case for using jamovi If you are a power user searching for a scientific open-source software with a strong community surrounding it, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E94 - Matt Holme - Overcoming Debt With A New Type of Payment at the Checkout

    Play Episode Listen Later Mar 6, 2022 64:57


    Have you ever been stuck needing or wanting to buy something, but didn't have the money for it at the time? Whatever the reason, the Buy Now, Pay Later option seemed very tempting… So, you click on it. You get your item. Now, without really realising it, you've put yourself in debt, no matter how small the purchase may have been. And you'll have to pay it off eventually. Will you have the money then? What if there were another option? What if someone else could make that purchase for you? Meet Matt Holme Matt's Role as a Business Leader at YouPay Matt Holme is the Founder and CEO of YouPay. Started in 2020, YouPay is the only payment platform in the world that offers an easy way for someone else to pay. YouPay is tackling the issue of abandoned eCommerce shopping carts and is seen as the next payment opportunity to transform online shopping conversions. YouPay provides a sustainable alternative payment solution for children and adults to live within their means. Matt's Other Work as an Serial Entrepreneur Besides his current work with YouPay, Matt Holme is the Founder and CEO of MyWork. Matt started MyWork from his home office in 2009, and, since then, has expanded to a team of talented designers, developers, project managers, digital marketing specialists and sales consultants who have helped over 7000 small business owners across Australia succeed online. MyWork is a complete digital solution provider offering web design, mobile design, development, branding, digital marketing and email hosting. Prior to that, Matt was the Co-CEO of Operation Sports, the internet's largest sports video game network, attracting upwards of 1.2M unique visitors per month. He was also the Founder of Soccer Gaming, a fansite for FIFA 98 that grew into a network of soccer video games websites and the building block to the rest of his entrepreneurial career. Matt worked as a Producer at EA Canada, being part of the production team behind leading sports titles such as FIFA 05, 06, 07, 08 and 09, UEFA Champions League 07/08 and UEFA Euro 2008. Debt-Based Payment, Data Science, and New Payment Options In this exclusive analytics podcast episode, Matt shares: What it meant to win The 2016 Brisbane Young Entrepreneur Marketing, PR & Events Award Who he has to thank for his journey and his view on long-term partnerships His role as the Founder and CEO of YouPay The origin story of YouPay and its connection to Covid-19 Whether consumers fully understand Buy Now, Pay Later products and other debt-based payment options How One Click checkouts come into the picture How data comes into play for implementing these new types of payment options Connecting all the players in implementing new types of payment options Working with and around data privacy for these types of payments How payment FinTech can provide value-added services to merchants How data science contributes to these value-added services His most important first principle If you are a data professional in the payment FinTech industry interested in developing or implementing new payment methods, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E93 - Christophe Zoghbi - Spreading Accessible AI Education Across the MENA Region

    Play Episode Listen Later Feb 27, 2022 53:47


    Can you blame someone for not knowing something that you deem important? When it comes down to it, is the individual truly at fault or is there something bigger to blame? As the hype continuously increases surrounding Artificial Intelligence, we all know that it will play a huge role in the future. It already is! But, as with everything new, some people are bound to get left behind… Is AI education accessible? Meet Christophe Zoghbi Christophe's Role as an Artificial Intelligence Leader at Zaka Christophe Zoghbi is the Founder and CEO of Zaka. Zaka is on a journey to democratise Artificial Intelligence in both the MENA region and globally through sharing knowledge, building solutions, and connecting people. They are a remote, community-driven AI company designed to be an inclusive guide for organisations and individuals into Artificial Intelligence. They aim to nurture a diverse AI community by encouraging everyone to give back locally. Christophe's Other Work in the Artificial Intelligence World Besides his work with Zaka, Christophe is also the Founder and President of Beirut AI, a Lebanese non-profit organisation working since 2017 on enabling everyone to have access to the tools and knowledge to apply Artificial Intelligence. Here, Christophe and his team have helped their community explore the impacts of AI, find jobs, engage with others, and develop projects, and they continue to do so by hosting various events, including their AI Bootcamp, AI Weekend, hackathons, and university workshops. Meanwhile, Christophe is a contributor to The AI Journal, writing on AI and AI education. He is also a Visiting Lecturer at the Holy Spirit University of Kaslik, responsible for designing and teaching an "Introduction to Data Science & Artificial Intelligence" course within the MBA Financial Engineering Program. AI education, AI communities, and the MENA region In this exclusive analytics podcast episode, Christophe shares: His volunteering experience at CITY.AI and what they're trying to achieve with AI education What's different about CITY.AI's AI education events compared to other AI events His role as the Founder and CEO of Zaka and how it was founded What he hopes to achieve for the AI community in MENA region through Zaka The challenges the MENA region faces in spreading AI education The key drivers in countries further ahead in their AI journey How written and spoken language in the MENA region affects their AI education How to make AI education more accessible in the MENA region The unique parts of the AI community in the MENA region Whether there is a future of collaboration in AI between the MENA region and other parts of the world His issue with AI education in universities and how the educational system in the MENA region compares to other regions The best place to start exploring MENA region's Ai offerings If you are an AI educator or a decision-maker looking to improve the AI education in your region or in your company, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E92 - Jamie Leach - Opening the Door to Innovation and Fairer Finances with Open Banking

    Play Episode Listen Later Feb 20, 2022 65:49


    When was the last time you switched banks? Yeah…and how did that go…? Imagine being able to skip all those steps needed to switch your bank. I bet it took a frustrating amount of time to switch. So many forms to fill, so many people to talk to, so many places to go or appointments to make or lines to stand in. Now, you can skip all those steps! Your new bank can get all the information they need from your old bank and set it all up for you. But this is only one of the many perks of Open Banking. Meet Jamie Leach Jamie's Role as a Data Science Leader at FDATA Jamie K Leach is the Chapter Lead ANZ of FDATA. FDATA is a not-for-profit global association for financial services companies operating in Open Banking and Open Finance. They work with government, regulatory authorities, and financial industry stakeholders in their mission to open up Australia's and New Zealand's financial sector and the greater Consumer Data Right to the benefits of financial data and technology. Their members provide innovative financial applications and services to empower customers to make better decisions and take fuller control of their financial lives. Jamie's Other Work in the Data Science Industry Jamie's corporate background is diverse; ranging from strategy and project management, general management, corporate and investment banking, defence, spatial, and economics, as well as leading development and data/technology companies through capital-raising and global expansion. She is incredibly passionate about the transformative potential of data. She believes that access to quality data at all levels enables more transparent thought-processes and better decision-making through data-driven decisions. Other than her role at FDATA, Jamie is currently a Board Chair at GridQube, an External Consultant with Tony Blair Institute for Global Change, a Digital Identity, eKYC and Financial Inclusion at The World Bank and at the United Nations Capital Development Fund, and the Founder of Open Data Australia. Opening Banking, Open Data, and Innovation In this exclusive analytics podcast episode, Jamie shares: The effects of Covid-19 on the world of Open Data and Data Sharing across the globe Where each country is currently at with Big Data What exactly is the concept of Open Banking and Open Data What led to the concept of Open Banking in different regions How Open Banking creates a more fair and ethical landscape for financial services Improving financial literacy with Open Banking How Open Banking is paving the way for startups and innovation The benefits of Open Banking on banks themselves What the concept of Open Banking means for data analytics professionals Whether Open Banking has been successfully implemented in any country Advice for startups and innovators who want to adopt Open Banking or Open Data If you are an executive working in the financial sector or a data analytics professional looking to implement open banking or open data, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E91 - Dr Michael Kollo - Explainable AI's Place in Investment Fund Management and Superannuation

    Play Episode Listen Later Feb 13, 2022 83:06


    If someone told you something like; “If you leave your house tomorrow, something bad will happen.” What would you do? You'd probably either be horribly confused, slightly offended, or maybe you'd even laugh, thinking it was all some big joke. Either way, you're left with no explanation. So, obviously, you ignore the encounter. Whether or not something bad happens the next day is a whole other story. Without understanding how this stranger arrived at this conclusion, you have no reason to believe them. Then, how easily do you believe a machine learning model without knowing how it came to the results that it did? Or do you need an explanation? Meet Michael Kollo Michael's Role as a Data Science Leader at Qurious Analytics Dr. Michael G. Kollo is the Founder of Qurious Analytics. Qurious Analytics aims to breach the gaps formed from the lack of technical expertise and effective communication skills through research, education and mentoring for both technical and non-technical audiences. Michael is a seasoned executive and quant from the asset management industry. He has led research teams at Blackrock, Fidelity, Renaissance Asset Management, and more recently in Axa Investment Managers and Hesta, a 60bn asset owner in Australia. As well as leading quantitative research and investment teams in London, San Francisco and now Sydney, he recently joined an AI technology startup as Chief Economist, dealing with the impact of automation technologies on the global workforce and industries. Michael is known in the industry as an AI and quantitative expert, both in the fields of asset management and technology startups. He frequently speaks at conferences, both locally and globally on topics of intelligent systems, forecasting in financial markets, ethical AI, reasoning systems and explainability, and impact of automation in global workforces and economies. Michael's Other Work in the AI Industry Michael obtained his PhD from the London School of Economics, Imperial College and at the University of New South Wales. He was the Chief Examiner for the external finance programme of the London School of Economics, and the Adjunct Professor at Imperial College where he taught Quantitative Finance in the Masters stream. He has also mentored Fintech and CyberTech startups in London through the Barclays Accelerator programme. On top of that, Michael is a published author in both academic and private sectors, with thought leadership pieces, white papers, and the opening chapter in the best selling "Big data and machine learning in quantitative investment.” Michael writes regularly for industry publications on the topic of AI and alternative data. He is also a regular speaker at global quantitative research and institutional industry events. Explainable AI, AI adoption, and Quant In this exclusive analytics podcast episode, Michael shares: How human trust is under threat with rise of AI Research topics that have stuck with Mike and how quickly the world changes with AI His background and work in AI in the Quant field How AI adoption is progressing in the background, especially in investment fund management and superannuation Main reasons for the lack of adoption of AI in these industries How explainable AI plays a part in these industries A case study of when explainable AI was critical to success in these industries What area he would focus on if he was starting his career today What he would tell his 20-year-old self if he could If you are in the executive management team in the financial industry trying to understand how to improve AI adoption in your organization, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E90 - Simon O'Toole - From Telescope to Data Centre - Adventures in Astronomical Data Pipelines

    Play Episode Listen Later Feb 6, 2022 70:16


    There is no industry in the world that doesn't take advantage of data and analytics. However, if asked, off the top of your head, you'd probably say; “Retail uses data!” “Healthcare must use data!” And so on. But have you ever looked up into the night sky, gloried at the far-off stars and wondered… What about the data in the stars? It's easy to forget about what's right under our noses - or above our noses in this case. Now that you've been reminded, your mind is abuzz with questions! So, how do astronomers use data to research the universe beyond what we can and can't see from our kitchen window? Meet Simon O'Toole Simon's Role as a Data Science Leader at Australian Astronomical Optics Simon O'Toole is the Head of Data & IT at Australian Astronomical Optics - Macquarie. The Australian Astronomical Observatory (AAO) provides world-class optical and infrared observing facilities that enable Australian astronomers to carry out excellent science. AAO is a world leader in astronomical research and in the development of innovative telescope instrumentation. Macquarie University partners with the AAO Department within the Faculty of Science and Engineering. Simon's Other Work in the Data Industry ​ Previously, at AAO, Simon has also taken on the roles of Senior Specialist Research Systems Engineer, Web, eResearch & Information Administrator, Project Scientist for Data Central, Deputy Gemini Scientist, and a Research Fellow. Here, he has contributed a variety of work, including carrying out media interviews, researching planets, conducting school presentations, driving technical innovation, and developing systems. In addition to his work at AAO, Simon has over 200 published research papers, with many having a focus on astronomy. Some of his earliest written work includes research on old hot stars using data from space telescopes such as the Hubble Space Telescope and the Far Ultraviolet Spectroscopic Explorer, while his most recent at the time of writing is on the detectability of eclipsing binary star companions from eclipse timing variations. Data Science, Astronomy Data, and Telescopes In this exclusive analytics podcast episode, Simon shares: His role as the Head of Data & IT at Australian Astronomical Optics Data Central as an eResearch platform How Astronomy Data is classic Big Data The two branches of Astrophysics Use cases of the merger of black holes/neutron stars and supernova explosions Why data processing is important in these cases Types of Astronomical Data formats How data acquisition works in Astronomy Data The challenges faced in Astronomy Data work and how they are overcome Future challenges that will be faced in the industry If you are already a data scientist or an aspiring one interested in the astronomy industry and the challenges they face, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E89 - Jason Tan - Product Analytics Tool Showdown: Mixpanel vs. Amplitude vs. Posthog

    Play Episode Listen Later Jan 30, 2022 11:23


    How do you know if that one feature of your product that you spend ages tending to everyday…is actually being used? And how do you know if that one feature of your product that you've set aside for the time being…isn't actually being used? Maybe, this whole time, you've been focusing on the wrong areas because you've been basing everything off of assumptions or the hastily put together survey you send out to your users once a year. The solution? Product analytics tools. In This Special Episode This week, I'm bringing you the first solo episode of 2022 from The Analytics Show Podcast. The rise of web-based technologies has changed how applications and software products are being built. The development within these products often requires analytics to be included as well so that we can track how people are using our product at any given time. In this episode, I will not only be sharing how to integrate product analytics tools into your software product, but also how to choose the perfect tool out of the hundreds out there to suit you and your needs. Why Use Product Analytics Tools? Well, these tools can help you: Track your users' digital footprint step-by-step to see what they like and what leads them to engage, return, or churn Combine all data sources into one single organized view Find out what functions your users use most often Find out which modules get used least frequently and may require improvement Mixpanel, Amplitude, or Posthog? In this exclusive analytics podcast episode, I share: How to choose the right product analytics tool to suit you and your needs What Mixpanel, Amplitude, and Posthog have in common with each other The differences between the three tools and which one is the best for you If you have recently introduced a new feature in your application or software product and want to use analytics to track the product usages, this is the episode you shouldn't miss. --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E88 - Neil Glentworth - Data for Social and Community Benefits

    Play Episode Listen Later Jan 23, 2022 38:50


    How governments are faring with the use of data analytics and emerging technologies compared to business organisations? How much potential is there in the use of data to bring out social and economic benefits for the communities and businesses? What should the local governments and businesses do to make the most out of technology? Meet Neil Glentworth Neil's Role as a Data and Information Leader Neil Glentworth leads ASX listed, private, and public sector organisations with his deep understanding of digital, data, and emerging technologies across multiple sectors including natural resources and mining, defence, technology, human services, telecommunications, public safety, cyber, risk and threat management, and emergency management Neil is the Group Chairman of nationally-recognised data and information advisory firm GWI, which he built from his kitchen table into the respected national professional services company it is now. Today, GWI is a team of independent advisors to government, business, and communities. They solve their clients' most perplexing problems, unlocking the potential of information and data to create business value and grow the business. Neil's Other Experiences in Data and Technology Neil is also the Executive Chair of Redman Solutions that provides a suite of consulting and technology offerings that focus on process redesign, unlocking potential in existing technology and introducing complementary technology for local governments in AUS and NZ. As an industry thought leader, Neil also presents as a keynote speaker in numerous industry events as a data advisor and smart communities' specialist Data Analytics, Society, and Smart Cities In this exclusive analytics podcast episode, Neil shares: His favorite business venture of his multiple successful ones so far Advice to immigrants seeking to start their own business in Australia His role as the Group Chairman of GWI His drive in focusing on social, community, and public sectors The major areas of impact that data analytics plays within society and communities How public sectors should utilise data analytics to directly impact our society What smart cities really mean and if they are delivering as promised Why telling an honest story with data is important Advice for the local government and private sectors around the world who want to build smart cities --- Send in a voice message: https://anchor.fm/analyticsshow/message

    E87 - Dr Carol Hargreaves - Building Practical Innovative Solutions through Data Science

    Play Episode Listen Later Jan 16, 2022 25:26


    Imagine this. You have a garden, and you've spent years growing apple trees. You harvest the beautiful juicy red fruits every season. And then, you leave them. You don't eat them. You have so many of them. You don't know what to do with them. You're not even sure if you like apples, and no one else wants them either. They rot away in your basket every time, but, for some reason, you keep harvesting and keep growing. Sounds like a waste of time right? You would never do something like that! Then, why would you do the same with your data? Meet Carol Hargreaves Carol Hargreaves is the Director of the Data Analytics Consulting Centre and an Associate Professor in the Department of Statistics and Data Science at the National University of Singapore. Here, Carol and her team help clients to generate economic, social, and scientific value from data using cutting-edge techniques and advanced data analytics strategies. They also provide hands-on workshops - both public and customized - to help clients keep up to date with new data analytics techniques. Carol's Previous Experiences in Data Analytics An Analytics and Business Intelligence Professional, Carol has over 30 years of experience in lead roles in multiple industries, including Pharmaceuticals, Healthcare, Fast Moving Consumer Goods, and Education. Carol has also presented at multiple conferences and workshops on data analytics topics. NUS Data Analytics Consulting Centre (DACC) 2021 Singapore - HR Attrition Workshop NUS Data Analytics Consulting Centre (DACC) 2020 Singapore - Data Analytics for Customer Insights Enigma Analytics Leaders Summit 2017 Malaysia - Data Cleaning & Preparation Workshop Enigma Analytics Leaders Summit 2016 Indonesia - Credit Risk Modelling Workshop Prior to her current role at the National University of Singapore, Carol founded her own company with a focus on helping clients understand their business challenges and problems in order to identify the relevant data that will help solve their business problems. Over the years, she has also been the Chief of Business Analytics at the National University of Singapore, the Quantitative Methods Manager at IMS Health, a Statistical Modelling Analyst at FOXTEL, and more. Research and development In this exclusive analytics podcast episode, Carol shares: Carol's 6 steps to building a power customer analytics system Research topics from the financial and healthcare industries that have stuck with her Her role as the Director of the Data Analytics Consulting Centre and an Associate Professor in the Department of Statistics and Data Science at the National University of Singapore Topics that she often speaks on in workshops If you are a senior executive in private sectors outside of the USA and interested in learning more on how to incorporate data science into your company, this is the episode you do not want to miss out on. --- Send in a voice message: https://anchor.fm/analyticsshow/message