Podcasts about asotu

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Best podcasts about asotu

Latest podcast episodes about asotu

ConnectedPodcast
Connected Podcast Episode 165: AI in the Automotive Industry

ConnectedPodcast

Play Episode Listen Later Feb 19, 2025 8:11


This week on Connected, it's the other half of the best duo in automotive: Kyle Mountsier from ASOTU! At NADA, Kyle joined Greg to talk about: • The creation of AutoIndustry.ai. • The 3 primary purposes of AI. • Moving from reactive to proactive as an industry with AI.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Shoot us a Text.Today, Paul and Kyle are joined on the show by Head Writer Chris Reeves and they look just about 90 days into the future, actually 86, because we're looking ahead to ASOTU CON and talking about what people can expect.We make a comparison to ASOTU CON and memes and talk about some of the content and concepts we're planning on covering in the sessions.You can find more information and get your tickets by visiting asotucon.comHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
How The Super Bowl Is Going to Make A Difference for Vehicles For Change

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Feb 8, 2025 15:27


Shoot us a Text.On this Saturday before the Super Bowl, we're talking about the More Than Cars Super Bowl Charity Smack Down.The auto industry is getting competitive, but this time, it's not about sales—it's about football and charity. ASOTU and a team of industry partners are turning the Eagles vs. Chiefs Super Bowl showdown into a friendly (but fierce) wager for Vehicles for Change, an organization that trains formerly incarcerated individuals as ASE-certified techs and provides free cars to those in need.How it works: Go to ASOTU.Com/superbowl  - Pick a team, pledge a donation—and if your team loses, you donate.Winners get bragging rights for a year, but donating even if you win makes you even cooler. Trash talk is encouraged (but keep it classy).Industry leaders, including Danny Zaslavsky, Paul Anton Faletti Jr., and Brandiss Drummer, Paul and David Regn are putting their pride on the line with jersey bets and chants.Thanks to Steve Greenfield, Automotive Ventures, NCM Associates, VINCUE, Stream Companies and Vehicles for Change for helping bring all this together really quicklyHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
MTC Super Bowl Charity Smackdown is LIVE!

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Feb 7, 2025 18:51


Shoot us a Text.It's the Friday before the Big Game, and with Paul and Elena Ciccotelli hosting, that means we're wearing green. Today, we're covering the Super Bowl Charity Smackdown to support Vehicles for Change and welcome some special guests to talk about it. Plus, we take a look at Ram's upcoming Super Bowl ad.Show Notes with links:The auto industry is getting competitive, but this time, it's not about sales—it's about football and charity. ASOTU and a team of industry partners are turning the Eagles vs. Chiefs Super Bowl showdown into a friendly (but fierce) wager for Vehicles for Change, an organization that trains formerly incarcerated individuals as ASE-certified techs and provides free cars to those in need.How it works: Go to ASOTU.Com/superbowl  - Pick a team, pledge a donation—and if your team loses, you donate.Winners get bragging rights for a year, but donating even if you win makes you even cooler. Trash talk is encouraged (but keep it classy).Industry leaders, including Danny Zaslavsky, Paul Anton Faletti Jr., and Brandiss Drummer, Paul and David Regn are putting their pride on the line with jersey bets and chants.Thanks to Steve Greenfield, Automotive Ventures, NCM Associates, VINCUE, Stream Companies and Vehicles for Change for helping bring all this together really quicklyStellantis is the only automaker with a Super Bowl ad this year, and they're going big with Ram with a modern twist on “Goldilocks and the Three Bears” starring Glen Powell.Directed by David Leitch ("Deadpool 2," "John Wick"), the ad blends humor, action, and adventure.Powell tests out the 2025 Ram 1500 Ramcharger, Ram 2500 Rebel, and Ram 1500 RHO, picking the one that's “just right” for the job.The spot features fire-breathing dragons, volcano jumps, and a little bedtime storytelling.Stellantis says the message is about power of choice—gas, hybrid, or electric, depending on your needs.Ram is also releasing merch inspired by the ad, including plush dragons, T-shirts, and even dragon-wing hot sauce.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Paul and Kyle Go To Washington (And Make A Scene)

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jan 31, 2025 5:59


Shoot us a Text.Today, we're coming to you from the Podcast Stage at Public Policy Day, recapping what we heard from Senators, industry experts and more.ASOTU took over the Main Stage with Adam Marburger of Ascent Dealer Services, Jim Ganther of Mosaic Compliance Solutions and Thomas Castriota, Chairman of NADA to talk about how dealers are solving problems for consumers.Thanks to Ascent Dealer Services for making our coverage possible. Watch for all the interviews to hit our social channels this next week.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

ConnectedPodcast
Connected Podcast Episode 162: Creating Impact and Connection

ConnectedPodcast

Play Episode Listen Later Jan 31, 2025 18:53


We got him! The first episode of our live from NADA series features Paul J Daly, founder and CEO of Automotive State of the Union (ASOTU). Greg and Paul discuss: -The process of planning ASOTU CON 2025 -Season 1 of More Than Cars on Amazon Prime and Tubi -More Than Cars season 2 -Adding Michael Cirillo's "The Dealer Playbook" to ASOTU's media network

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Is ASOTU Getting Political? Tesla Self-Driving Begins, App Unlock at CVS

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jan 30, 2025 11:58


Shoot us a Text.We're rolling into the big conversations at the 2025 Public Policy Day, where industry leaders and lawmakers shape the future of auto. Plus, CVS is testing a new app feature to unlock products, and Tesla inches toward unsupervised self-driving—though Elon says don't get too excited just yet. Show Notes with links:The press stage is set at ready to go at the 2025 Public Policy Day hosted by WANADA. The 2025 Public Policy Day at the Washington, D.C. Auto Show on January 30 features key industry leaders and policymakers. The day kicks off with a networking lunch, followed by opening remarks from John O'Donnell and a keynote discussion with Senator Bernie Moreno (R-OH) and Devon Haynie (U.S. News & World Report).Highlights include vehicle reveals from Stellantis (Dodge Charger Daytona, Jeep Wagoneer S) and Nissan (2025 Murano), plus an Aston Martin Vanquish presentation by Bouch Siaf. A fireside chat features Todd Inman (NTSB) and Dave Shepardson (Reuters), while Alex Kwanten presents the Best Cars for the Money Awards.Industry roundtables cover consumer insights (featuring Thomas Castriota, Paul J Daly) and tax/trade policy (Jennifer Safavian, Cody Lusk, Bill Long). The event closes with Michael Cottone (Volvo) and John Bozzella (Alliance for Automotive Innovation).The day concludes with an exclusive Sneak Peek Reception of the Auto Show, presented by Events DC.Elon Musk recently announced that Tesla has initiated "unsupervised self-driving" at its Fremont factory. However, this development is currently limited to vehicles autonomously navigating within the factory premises.Tesla released a video showing cars driving themselves from the production line to loading docks without human intervention.This internal application covers a 1.2-mile route on private factory roads at low speeds.Musk has previously set ambitious timelines for unsupervised self-driving, including a driverless cross-country trip by 2018, which have not been met.The current implementation is a step forward but remains far from the full autonomous driving capabilities promised to consumers.Musk's latest projection targets unsupervised self-driving in California and Texas by the second quarter of 2025.CVS is piloting a new feature in its app that allows customers to unlock anti-theft cabinets themselves, aiming to enhance the shopping experience.The feature is currently being tested in three New York City stores.To use it, customers must be logged into the CVS app, connected to the store's Wi-Fi, and have Bluetooth enabled.This initiative addresses customer frustration with locked cabinets, which, while deterring theft, often inconvenience shoppers.CVS plans to expand the test to 10 to 15 additional stores, including locations on the West Coast."People really, really dislike locked cabinets," said Tilak Mandadi, executive vice president at CVS Health.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
The Official More Than Cars NADA Preview, NADA Pushes Back, Tesla Y Discounts

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jan 22, 2025 10:50


Shoot us a Text.It's wheels up to New Orleans for the ASOTU Crew. On this NADA Show Eve, we're giving you the official preview of where we'll be and how to track us down. Plus, we talk about NADA pushing back against OEMs who have decided to sell direct and how you can get a Tesla Model Y for under $40,000.Show Notes with links:What Is A Must Attend?The ASOTU First Stop PartyASOTU on the NADA Live StageStop by the ASOTU booth #8059Watch for the new More Than Cars Season 1 Trailer around the ShowNADA will make an Official Statements on VW/Scout and Sony/HondaFollowing the franchise meetings for Volkswagen and Honda at NADA Show in New Orleans NADA President and CEO Mike Stanton will be available to talk to the press about these manufacturers' recent announcements to attempt the direct sales model to retail sell the Scout and Sony vehicles.Tesla is offering steep discounts on its Long Range AWD Model Y, with prices dipping below $40,000 after the $7,500 federal tax credit—a rare price point for an AWD electric SUV.Tesla's inventory Model Y now starts at $39,490, undercutting the build-to-order price.Leasing deals have dropped to $329/month, lower than the usual $399/month.The discounts apply to the 2020 Model Y, as Tesla prepares for the Juniper refresh next year.Tax credit uncertainty looms with the new Trump administration, potentially affecting future EV incentives.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
$100,000,000 Donated By One Dealer For Cancer Care

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Dec 21, 2024 10:12


Shoot us a Text.It's the last weekend before Christmas, so we discuss Christmas traditions around the ASOTU halls with writers Chris Reeves and Kristi Canada.Then, we discuss how car-dealer Herb Chambers donated $100 Million to Massachusetts General Hospital for a new state-of-the-art cancer care facility.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Auto Collabs
Why Customers Leave Bad Reviews with Matt Murray

Auto Collabs

Play Episode Listen Later Dec 18, 2024 31:38 Transcription Available


Send us a textWhy do dealership customers leave bad reviews? Matt Murray of Widewail breaks it down with insights from over 8 million Google reviews—and the answer might surprise you.In this episode, we're diving into the world of customer feedback. Matt shares how his company transformed millions of unstructured reviews into actionable insights for automotive dealers.The 2024 Voice of The Customer report shows a 20% increase in negative staff-related reviews this year, the conversation centers on why people leave bad reviews and what dealers can do to improve.From the rising complexity of EV sales to the long-tail effects of pandemic-era pricing, Matt highlights the importance of well-trained staff and clear communication in building trust.Plus, the crew explores the psychology behind reviews, the value of people in the dealership experience, and how dealers can stay ahead in a rapidly evolving market. Timestamped Takeaways:0:00 Intro Banter and Teasers2:17 Meet Matt Murray of Widewail5:14 Why Do Customers Leave Bad Reviews?16:13 Rising Negativity in Staff Interactions21:52 EV Buyers and Knowledge Gaps24:56 Aging Vehicles = Higher Service Costs27:22 Back to Basics: The Importance of Training28:59 Customers Still Want Human Interaction30:38 Closing Thoughts and Wrap-UpMatt Murray is the CEO at Widewail⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Automotive News Weekend Drive
Nov. 22, 2024 | Jeep, Hyundai new hybrid plans; ASOTU show filming second season

Automotive News Weekend Drive

Play Episode Listen Later Nov 22, 2024 17:39


Nov. 22, 2024 | Jeep, Hyundai new hybrid plans; ASOTU show filming second season by Automotive News

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Carvana Scales Capacity, Most Fatal Car Study, Tech Hiring Slowdown

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Nov 18, 2024 10:34 Transcription Available


Shoot us a Text.It's a busy week around the ASOTU halls as we're in Florida for MRC and then Virginia for MTC. Today we're covering how Carvana is scaling its capacity through the ADESA auction network, how Teslas topped a study on the most fatal cars on the road and the tech hiring slowdown.AnnouncementUpcoming ASOTU Edge Webinar on Friday November 22nd at 2PM: Essential Techniques for Digital Merchandising Success with our friends at CarCutter. Daniel Able and Brian Free, former VP of Digital Marketing at Autonation will be guestsMRC Nov 16-17 — CMA MTC Shoot Nov 18-20Show Notes with links:Carvana is reimagining its operations through strategic integrations of the ADESA auction network, emphasizing vertical integration and expansion.The used car retailer has converted 3 ADESA sites into multifunctional hubs in 2024, with plans for a 6th site by year-end and introduced Carli, a vehicle tracking system optimizing reconditioning and inventory management.Carvana has increased retail gross profit per vehicle to $3,497 in Q3 2024, up 30% year over year.CEO Ernie Garcia highlights the company's capacity for processing 3 million vehicles annually with minimal capital expenditure."Adding capacity without significant time or expense — that's the key to efficient growth," says Christina Keiser, Carvana EVP of Strategy.A recent iSeeCars study revealed that Tesla vehicles had the highest fatal crash rates among automakers in the U.S., raising questions about how they were driven and their design.Teslas led with 5.6 deaths per billion miles driven, double the industry average of 2.8. Kia (5.5) and Buick (4.8) followed as other high-fatality automakers.The Tesla Model Y recorded a 10.6 fatal crash rate, nearly five times the SUV average, while the Model S rate was twice the average at 5.8.Despite these figures, Teslas scored highly in IIHS and NHTSA crash tests.Analyst Karl Brauer linked the high rates to driver behavior: “The biggest contributor to occupant safety is avoiding a crash...and the biggest factor in crash avoidance is driver behavior.”The post-pandemic hiring landscape reveals a sharp slowdown in tech roles, with oversupply, automation, and changing priorities leaving many professionals facing a white-collar recession.White-collar roles like IT, engineering, and marketing fell 20%-32% from 2018-2024AI tools, like ChatGPT, have enhanced productivity, reducing the need for new hires in roles such as coding, where efficiency has skyrocketed.Sectors like healthcare bucked the trend, increasing hiring by 10% to address burnout and staffing shortages, while social services remained stable.Job openings now receive an average of 222 applications—nearly three times as many as at the end of 2021, overwhelming companies and making it harder for candidates to stand out.Job searches are taking longer, averagingHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Shoot us a Text.Happy Saturday! Nathan and Chris host the show today to recap the ASOTU team's time in Austin, TX this week and then share some of the good we're seeing in the auto industry.Park Place Dealerships donates $100,000 in small grant giveaways to local charities. The charities are submitted by employees and community members and in a couple of weeks the Irvine, TX community will learn who has won the grant awards.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

INspired INsider with Dr. Jeremy Weisz
[Top Agency Series] Marketing Mastery in Auto Retail With Michael Cirillo of FlexDealer

INspired INsider with Dr. Jeremy Weisz

Play Episode Listen Later Sep 17, 2024 47:55


Michael Cirillo is the CEO of FlexDealer, a dynamic marketing agency dedicated to revolutionizing the way car dealerships attract leads and enhance marketing ROI by utilizing innovative SEO strategies and targeted digital advertisements. Under his leadership, FlexDealer has distinguished itself by becoming an official partner of Toyota Canada. Michael is deeply involved in the automotive community as the Chief of Staff at ASOTU and the host of The Dealer Playbook, a top-rated automotive podcast that offers invaluable insights into the industry. In this episode… Have you ever considered how the deepest of lows could pave the way to the most inspiring highs? How can a journey overshadowed by doubt and depression lead to a thriving business that radiates trust and expansiveness? Michael Cirillo shares his transformative journey from battling depression and suicidal thoughts to becoming a pivotal figure in the automotive market through digital innovation. Unlike traditional marketing agencies that offer a one-size-fits-all solution, FlexDealer distinguishes itself by offering tailored strategies that consider the unique challenges and opportunities of each auto dealer. This approach, combined with a dedication to building long-term relationships based on trust and value, has enabled FlexDealer to maintain decade-long partnerships with clients, emphasizing the power of adapting and evolving in a fast-paced digital world. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz sits down with Michael Cirillo, CEO of FlexDealer and host of The Dealer Playbook podcast, to talk about overcoming personal and professional challenges to achieve success. Michael's personal journey serves as a powerful reminder of the impact of gratitude, the importance of seeking help during difficult times, and the transformation that can occur when you align your professional endeavors with a deeper purpose. His insights into the automotive industry and the evolution of digital marketing strategies offer valuable lessons for entrepreneurs and business owners in any sector.

Auto Collabs
The Impact of Aligning The Right Inventory With The Right Market with Susanna Cunningham

Auto Collabs

Play Episode Listen Later Aug 26, 2024 25:43 Transcription Available


Send us a Text Message.Susanna Cunningham's automotive journey is all about harmonizing passion with precision.In this episode of Auto Collabs, Susanna Cunningham, the Regional Group Manager at automotiveMastermind, shares her fascinating journey from missing choir practice to becoming a data-driven force in the automotive industry. Susanna talks about how her love for cars started at a young age and evolved into a full-fledged career, emphasizing the importance of data and people in driving success. With nearly two decades of experience, she dives into the pivotal moments that shaped her path and how she now leverages data to help dealerships thrive.Understanding customer demographics is an often-overlooked key to dealership success, and Susanna Cunningham knows it firsthand. In the interview, she highlighted how aligning inventory with the right market can make or break a dealership. Take the example of a Toyota store stocked with high-end Tundras and Sequoias in an area where the median income just doesn't support those price tags—those vehicles sit unsold, eating into profits. But by digging into local census data, Susanna helped the dealership realize they needed to shift their focus to more affordable options or target wealthier zip codes with strategic marketing campaigns. This simple yet powerful adjustment not only moves inventory faster but also builds stronger connections with the community by offering what customers actually need and can afford. It's this kind of smart, data-driven approach that turns inventory from a costly challenge into a valuable asset.Timestamped Takeaways:0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo05:00 - Susanna's first encounter with the auto industry at just 15, buying a car at an auction before she even had a license.09:00 - The surprising power of a portfolio analysis and how it can reveal where dealers might be losing money.12:04 - The inspiring origin story of automotiveMastermind, starting with a U-Haul and a dream at their first NADA convention.17:44 - Practical insights on leveraging census data to align inventory with the right market demographics.20:49 - The importance of mentorship in the auto industry and how Susanna helps dealership staff reach their full potential.Susanna Cunningham is the Regional Group Manager at automotiveMastermind⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
ASOTU Stranded, Trade Convos in Service, Rate Cut, and Pumpkin Spice

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Aug 23, 2024 13:45


Shoot us a Text.It's a great Friday to be in the car business as the ASOTU crew braves the trip home from a week of being on the ground with Dealers, OEMS, and Industry Partners at two separate events. Today we're talking about some service lane trade data, a potential interest rate cut, and the pumpkin spice sign of the times. Show Notes with links:A new survey reveals that most dealerships aren't leveraging the service drive as a source of quality used vehicles by discussing trade-in options.60% of mass-market customers weren't asked about their vehicle's trade-in value during their service visit and 61% for luxury customers.Only 24% of mass-market and 23% of luxury customers had trade-in conversations.Daymond John on the three ways you interact with customers: “You can acquire, upsell,  or make them buy more frequently.”The Fed is widely expected to cut interest rates soon, but the big question is how much relief will come. Fed Chair Jerome Powell will address inflation and potential rate cuts in his upcoming speech at Jackson Hole today.The Fed has kept rates high since 2022 to cool inflation, but the market anticipates a rate cut in September, with a good chance for a 25-basis-point cut and a smaller chance of a 50-basis-point cut.Powell remains data-driven, cautioning against cutting rates too soon to avoid reigniting inflation."This is not what an overheating economy looks like," says Fed's Austan Goolsbee, signaling a shift in economic conditions.The ever-divisive Pumpkin Spice Latte is back, arriving earlier than ever this year, as Starbucks released its fall menu yesterday, sparking both joy and outrage.The pumpkin spice latte has been a fall favorite since its debut in 2003, with 20 million sold annually.Social media is buzzing with both excitement and frustration over the early release.A 2022 study shows 55% of online pumpkin spice posts are positive, with 8% negative.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Dealership Profits Declining, Keeping Healthcare Costs Low, Cyber-Casket

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Aug 19, 2024 17:30


Shoot us a Text.It's a busy week around the ASOTU-verse as we've got people traveling in all different directions. Today, we're talking about a new study showing a significant drop in dealership profitability, look at how Carter Myers is ahead of the curve on employee healthcare, and look inside a casket that feels like a Cybertruck.Show Notes with links:U.S. franchised dealerships experienced a significant 33.4% drop in average pretax profit during the first half of 2024, reflecting a broader trend of shrinking profitability in retail auto.According to a year over year dealership performance benchmark report from Presidio Group and NCM Associates that looked at 3900 franchised dealers, the average U.S. dealership sold 410 new vehicles (down 1.4%) and 364 used vehicles (flat from last year) in the first half of 2024.Front end gross profit per new vehicle dropped 32.9% to $2,408, used vehicle profit fell 22.9% to $1,404, with total revenue per store down 3.4% to $40 million.This marks a 50% reduction from peak profitability in 2021.Variable gross profit has fallen 32% since 2022, while personnel expenses only dropped 6%.Overall dealer sentiment is positive with over half of the survey dealers expecting profits to rise in the next 12 months."We're surprised that the typical dealership hasn't adjusted its spending and variable costs as quickly and appropriately as it should have given the decline in profitability over the last two years," George Karolis, president of Presidio Group, said in a statement. "This is a time when dealers must be nimble and adjust quickly to the industry's changing circumstances, and many of them have not."Carter Myers Automotive in Virginia, widely known for their ESOP, has found a novel way to manage escalating health care costs by adopting a self-funded insurance plan, with potential premium holidays if year-end surpluses are achieved.Employees are encouraged to make cost-effective health care choices, with any savings going back to offset future premiums.CMA experienced no premium increases for the first two years and provided two premium holidays, each lasting about 3 months, an average savings of $900/householdFocus groups and surveys helped shape the plan, ensuring buy-in from employees.Liza Borches, CEO of CMA shared, “The benefit of an ESOP is that you share the responsibility. As we were looking at some of our benefit plans, we said, 'How do we apply the same philosophy to other areas of our business?' "Titan Casket borrows from Tesla's playbook by creating a bulletproof casket complete with vegan leather, with a design that looks oddly similar to Tesla's Cybertruck.The HyperCasket is available for $9,999 on pre-order with delivery starting in Q4 of this year.To keep design affiliation clear, their website states “Titan's Hypercasket is not affiliated with or endorsed by Tesla, Inc., or Elon Musk. Design similarities are for creative expression only and do not imply aHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Auto Collabs
Changing the Culture Through An Employee Stock Ownership Plan with Bethany Sobczak

Auto Collabs

Play Episode Listen Later Aug 19, 2024 26:15 Transcription Available


Send us a Text Message.The top rule from this human resources star? Good vibes only.Bethany Sobczak, Corporate Director of HR at Fitzgerald Auto Mall and 2023 Automotive News 40 Under 40 winner, brings a refreshing perspective to HR in the automotive industry. Her career might have started as car salesperson straight out of high school, but today, Bethany is spearheading Fitzgerald's transition to a 100% employee-owned company. She leverages her love for cars and people to cultivate a workplace culture that emphasizes transparency, trust, and shared success.In this episode, Bethany dives into the cultural shift that comes with an Employee Stock Ownership Plan (ESOP), the rebranding of HR as a fun and supportive partner rather than just the rule enforcer, and how maintaining an optimistic mindset can transform even the most challenging situations.From her early days selling cars to managing HR for an organization of 4,000+ employees, Bethany shares how she balances the need for policy with a genuine love for people. Her insights into managing egos, encouraging proactive communication, and the importance of maintaining an employee-first culture show practically how to align business goals with employee well-being.Timestamped Takeaways0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo04:09 - Bethany shares how her early success in car sales led to a long-lasting passion for the automotive industry.08:00 - Bethany explains the decision behind Fitzgerald Auto Mall's shift to a 100% employee-owned model and how it's transforming company culture.10:07 - The cultural shift: How employee ownership has increased accountability and team cohesion across the organization.13:59 - Bethany discusses how her optimistic approach in HR helps her handle difficult situations and maintain a positive work environment, even when delivering bad news.15:36 - Rebranding HR: Bethany's mission to shift the perception of HR from the office “Grim Reaper” to a supportive, strategic partner in the workplace.17:21 - Bethany highlights why the automotive industry is the best place to be in HR, emphasizing the unique, fun culture that allows HR professionals to be themselves and connect more authentically with employees.19:00 - Managing egos in the car business: Bethany discusses how to leverage ego positively while maintaining a collaborative environment.22:03 - Proactive HR: The importance of training and relationship-building to prevent issues before they arise.Bethany Sobczak is the Corporate Director of Human Resources at Fitzgerald Auto Mall⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
Seeing and Knowing The Person Behind The Click with Tina Cuatto

Auto Collabs

Play Episode Listen Later Aug 12, 2024 23:25 Transcription Available


Send us a Text Message.Remembering faces at events isn't so different understanding a shopper's journey online. They both require seeing and knowing a person.Tina Cuatto, Director of Product Management at DealerOn, joins the crew to discuss website personalization and its impact on the automotive industry. From her early days as a Public Affairs intern at the Smithsonian to her current role, Tina shares her journey in navigating fast-paced industries and her focus on making technology more human. With a background in journalism and a love for the arts, Tina brings a different perspective to how she helps dealerships create more personalized, intuitive online experiences for their customers.The conversation covers everything from Tina's love for Philly sports to her work with website personalization at DealerOn, where she's helping to make car shopping more tailored and less invasive. Web personalization involves tailoring online car shopping experiences by showing relevant content and recommendations based on each visitor's behavior and preferences. By making it easier for users to find what they need, this approach not only enhances the user experience but also significantly improves conversion rates.Timestamped Takeaways:0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo5:58 Tina's background in Public Affairs at the Smithsonian honed her ability to understand and connect with people—skills she now applies in product management.10:47 Website personalization is about more than just matching products; it's about creating a user experience that feels natural and non-intrusive.15:02 Early metrics show that personalized content on dealer websites can increase conversion rates by 250%, signaling a significant impact on user engagement.17:09 Tina emphasizes the importance of trust and transparency in personalization, ensuring that users feel known without feeling stalked.20:25 Despite initial reservations about entering the auto industry, Tina has found a supportive community and sees opportunities for growth and innovation.Tina Cuatto is the Director of Product Manager at DealerOn⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
How In-Person Events Create Innovation And Collaboration with Greg Uland

Auto Collabs

Play Episode Listen Later Aug 8, 2024 17:30 Transcription Available


Send us a Text Message.In this episode of Auto Collabs, we welcome back Greg Uland, VP of Marketing for The Reynolds and Reynolds Company, who has the most appearances on the show out of any guest! Greg dives into the significance of in-person events like the upcoming Amplify event, emphasizing the unparalleled value they bring to the automotive industry. With Reynolds' dedication to fostering innovation, Greg highlights how these gatherings are pivotal for sharing best practices, enhancing processes, and unveiling the latest tools.Paul, Kyle, and Michael engage Greg in a lively discussion about the behind-the-scenes efforts that make events successful and the tangible benefits attendees can expect. From cybersecurity to AI advancements, Greg shares insights into the critical topics that will shape the future of automotive retail. Plus, get a sneak peek into the fun and shenanigans planned for Amplify, ensuring a blend of valuable content and networking opportunities.Timestamped Takeaways:0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo2:28 Planning and Innovation: Greg talks about the importance of planning in the dealer world versus the industry partner side, highlighting the necessity of strategic events like Amplify.3:10 The Role of In-Person Events: Greg explains why Reynolds hosts the annual Amplify event, focusing on the benefits of bringing people together to share best practices and hands-on learning.5:02 Cybersecurity Focus: Greg underscores the significance of cybersecurity in the automotive industry, announcing sessions led by experts including Frank Abagnale of "Catch Me If You Can" fame.10:57 Efficiency Through AI: Discussing the future of AI in automotive retail, Greg shares how Reynolds' new AI-driven products aim to enhance dealer efficiency and reduce operational costs.14:14 Event Details and Invitations: Greg provides details on the Amplify event, encouraging dealers and industry partners to register and join the innovative and fun-filled gathering.Greg Uland is VP of Marketing for The Reynolds and Reynolds Company.⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
Unlocking Potential In The Auto Industry by Mentorship and Training with Jack Pearson

Auto Collabs

Play Episode Listen Later Aug 5, 2024 28:34 Transcription Available


Send us a Text Message.Mentorship is a secret weapon in helping teams overcome being average.Jack Pearson, Centre Manager at Jaguar Land Rover South Shore, joins the Auto Collabs podcast to share his insights on mentorship, training, and the transformative power of nurturing potential in the automotive industry. Jack's journey from a student-athlete in the UK to a top leader in the U.S. car market reminded us of so many similar stories that run throughout the industry. His passion for fostering talent and his innovative approaches to customer experience are reshaping the way his dealership operates, ensuring every client interaction is memorable and meaningful.In this episode, Jack dives into the importance of mentorship in unlocking potential, recounting stories of how personal connections and deep understanding of individual goals can drive success. He also highlights the evolution of his dealership's approach during the inventory challenges of the COVID-19 pandemic, demonstrating resilience and adaptability. From customized customer experiences to leveraging his own experiences as an athlete, Jack's insights provide a blueprint for achieving excellence in the auto industry.Timestamped Takeaway:0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo04:32 - Jack's Journey to the U.S.: From a soccer scholarship in Ohio to a successful career in the automotive industry.09:09 - Mentorship Matters: How deep conversations and understanding individual goals can unlock potential in team members.17:36 - Customer Experience Excellence: The unique approaches Jaguar Land Rover South Shore employs to create memorable customer experiences.22:53 - Unreasonable Hospitality: The power of personalized touches in enhancing customer satisfaction and loyalty.27:08 - A Simple Thank You: The impact of genuine appreciation in customer interactions and the dealership's culture.Jack Pearson is the Centre Manager at Jaguar Land Rover South Shore⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
Applying Farming Principles To The Service Drive To Harvest Customer Retention with Nick Shaffer

Auto Collabs

Play Episode Listen Later Aug 1, 2024 25:55 Transcription Available


Send us a Text Message.Cultivate loyal customers by turning your service drive into fertile ground with Nick Shaffer's farming strategies.In this episode, the hosts welcome Nick Shaffer, the VP of Sales at TVI-MarketPro3, to discuss innovative approaches to improving customer retention. Shaffer, who recently moved from Northern California to Houston, brings a wealth of experience from his extensive career in automotive retail, particularly in fixed operations. The conversation delves into the importance of shifting focus from customer satisfaction to customer retention, likening the process to farming rather than hunting. Shaffer emphasizes the necessity of a cohesive effort across departments and the value of establishing a robust handoff from sales to service.The discussion highlights the groundbreaking approach of integrating mobile service drives into the customer experience. Shaffer shares a compelling story of a Ford dealership that effectively markets its mobile service by displaying it live in the service drive, providing customers a tangible and reassuring experience. This fundamental yet radical approach has proven successful in retaining clients by making the service process transparent and convenient.Timestamped Takeaways0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo3:32 From Northern California to Houston: Nick shares his recent move and how it impacted his mountain biking hobby.4:32 Extensive Experience in Fixed Ops: Nick discusses his journey in the automotive industry, starting from 2005, and his roles, including being a service manager at Hendrick Automotive Group.7:15 Shift from Customer Satisfaction to Retention: Nick talks about the industry's pivot from focusing on customer satisfaction to measuring and enhancing customer retention, explaining why it's crucial for business success.11:25 The Farming vs. Hunting Mentality: The conversation dives into the analogy of treating customer retention like farming, which requires patience and consistency, versus the immediate results-driven hunting approach.16:02 Mobile Service Drives: A Radical Fundamental: Nick shares a story from ASOTU CON about a Ford dealership successfully integrating mobile service into their customer experience by showcasing it in the service drive.19:02 The Sales-to-Service Handoff: Nick emphasizes the importance of a smooth handoff from sales to service, which is crucial for retaining customers and ensuring they return for service.Nick Shaffer is the VP of Sales at TVI-MarketPro3⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
Merchandising: Fixing The House Before Inviting People To It with Daniel Able

Auto Collabs

Play Episode Listen Later Jul 22, 2024 28:12 Transcription Available


Send us a Text Message.For dealers and marketers looking to enhance their online presence and drive sales, Daniel Able highlights real-world examples and the tangible benefits of excellent merchandising.In this episode of Auto Collabs, the crew chats with Daniel Able, National Sales Manager at CarCutter, about the transformative power of proper vehicle merchandising. Daniel shares his journey from the dealership floor to the vendor side. Amidst laughs and a few unexpected revelations, Daniel emphasizes the critical need for consistency and quality in online vehicle presentations to boost sales and customer satisfaction.The conversation takes a deep dive into the significance of effective vehicle merchandising. Daniel and the hosts discuss how poorly presented vehicle listings can deter potential buyers, drawing a striking comparison to the seamless and visually appealing listings on platforms like Amazon. They emphasize that in the digital age, a dealer's website is the new front line, and having high-quality, consistent images can significantly impact a customer's decision-making process. Daniel shares insightful anecdotes and practical strategies for improving merchandising efficiency, such as streamlining the photo-taking process and ensuring every vehicle is showcased at its best. Here's what is covered:0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo01:39 Daniel Able Introduction: The hosts introduce Daniel Able, National Sales Manager at CarCutter, and tease some surprising facts about him.03:02 Daniel's Volunteer Work: Daniel shares about his volunteer work with a water rescue organization in South Carolina.05:15 Daniel's Journey From Dealer To Vendor Partner: Daniel describes his path in the automotive industry, from starting in car sales to transitioning to digital retail and eventually moving to the vendor side with CarCutter.14:24 Importance of Quality Images: Daniel discusses how vital high-quality, consistent images are for online vehicle listings and compares this to product listings on Amazon.16:07 The Website Is The New Front Line: The conversation highlights that a dealer's website is now the new front line and emphasizes the need for speed and efficiency in getting vehicles market-ready online.22:02 Merchandising Challenges and Solutions: Daniel explains the common challenges dealers face in merchandising and how CarCutter helps streamline the process, ensuring better presentation and faster turnaround.24:57 Evolution of Merchandising Mindset: The hosts reflect on the evolution from print to digital merchandising in the automotive industry and the ongoing need for dealers to adapt and improve their online presence.Daniel Able is the National Sales Manager at ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

Auto Collabs
Building The AI Authority In The Automotive Vertical with Devin Daly

Auto Collabs

Play Episode Listen Later Jul 18, 2024 23:25 Transcription Available


Send us a Text Message.Impel's acquisition of Outsell is supercharging AI-driven marketing and re-thinking the way we buy and sell cars.In this episode of Auto Collabs, Paul J Daly and Kyle Mountsier chat with Devin Daly, co-founder and CEO of Impel. Devin shares his fascinating journey from Wall Street to transforming the automotive industry through innovative merchandising and marketing solutions. He explains how Impel started by focusing on 360 product visualizations for fashion and later pivoted to the automotive sector, leading to rapid growth and success. Devin also highlights Impel's data-driven approach to personalized marketing, which leverages unique consumer insights to enhance the customer experience and drive conversion rates.A significant highlight of the conversation is Impel's recent $100 million acquisition of Outsell, a move that underscores the company's ambition to become the AI authority in the automotive vertical. Devin reveals that Outsell's extensive 20-year consumer data history, tracking around 70 million American consumers, was a key factor in the acquisition. This rich data set allows Impel to train its AI models on auto-specific use cases, enabling long-tail personalization and more effective marketing strategies. By integrating Outsell's capabilities, Impel aims to deliver even greater value to dealerships and consumers alike, solidifying its position as a leader in automotive AI solutions.Here's what is covered:0:00 Intro with Paul J Daly and Kyle Mountsier1:32 Devin Daly shares his background and how Impel started.3:26 The pivot from fashion to automotive merchandising.6:14 The importance of data in personalized marketing.9:50 Where Outsell fits into Impel's growth trajectory.12:53 The value of Outsell's extensive consumer data.16:08 Impel's structure and commitment to in-person collaboration.Devin Daly is the Co-Founder/CEO of Impel⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Selling Cars During Hurricanes, Auction EV Surprise, Robot Auto Assembly

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jul 17, 2024 14:22 Transcription Available


Shoot us a Text.Welcome to Wednesday! Paul's in Moscow (not Russia), Kyle's in Nashville as we talk about coastal dealers' facing skyrocketing insurance premiums. We also talk about EV's topping the Manheim auction charts, as well as humanoid robots spotted at a BMW plant…working.Show Notes with linksCoastal automotive dealers are facing skyrocketing insurance costs which have nearly doubled due to higher frequency and severity of storms, with wind coverage charges tripling in some areas from Miami to Galveston, Texas.Troy Duhon, friend of ASOTU and owner of Premier Automotive in New Orleans, formed his own insurance company, Prestige Insurance, to provide wind and hail damage coverage for his dealerships. He also installed generators in each of his stores.Chris Poulos, owner of West Point Lincoln in Houston, focuses on securing lot items and relocating vehicles to protected areas, but knows that high deductibles often hinder how much insurance can help. “In incidences [similar to Beryl], insurance — unless you sustain significant damage with significant flooding — is not going to really help you offset any of the cost involved in getting up and running."Tom and Anita Castriota, owners of Castriota Chevrolet in Hudson, Florida, are able to move hundreds of vehicles to 10 acres of higher ground behind their dealership and have installed windows that can withstand 140mph winds.Ted Smith, president of FADA, says that this time of year, pushing out information to help dealers minimize risk becomes a huge focus. “Standard operating procedure in Florida is to be ready, to take every storm very seriously and, most importantly, protect lives — but protect the inventory, as well.”For the first time ever, an EV topped the monthly best-seller list for Manheim.In June, the 2023 Tesla Model 3 was Manheim's No. 1 seller and the 2023 Chevrolet Bolt ranked as No. 3.The top 5 best-selling EVs at all auctions according to AuctionNet were; 2021 Tesla Model Y, 2023 Model 3, 2021 Model 3, 2023 Chevy Bolt, 2021 Model 3 (maybe a trim difference?)This milestone reflects the growing presence of EVs in the wholesale market.Manheim saw over 21,000 EV sales in Q2, marking a 108% YoY growth and in the first half of 2024, EV sales are up 97% with over half sold units (57%) are Teslas"Electrics command a 2.1% share of Manheim sales, up from 1% a year ago," said Jeremy Robb, Cox Automotive.Robotics startup Figure released a video last week showing its 01 humanoid robot performing tasks at a BMW car plant.The 01 robot demonstrated moving multiple components onto a jig with placement tolerances claimed to be less than a centimeter,, showcasing its potential to handle repetitive, low-skill tasks.The robot uses neural networks to learn tasks and can work in human-designed spaces without requiring costly factory redesigns. BMW and Mercedes-Benz have both signed agreements with robotics startups to Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Auto Collabs
Blending Storytelling and AI Feedback To Create The Ultimate Training Experience with Abby Vietor and Kathy Munoz of Ford University

Auto Collabs

Play Episode Listen Later Jul 15, 2024 26:27 Transcription Available


Send us a Text Message.Ford's new approach to dealer training merges innovative storytelling with cutting-edge AI to deliver a transformative learning experience.Abby Vietor, the Head of Ford University, and Kathy Munoz, Manager of Dealer Training & Productivity, share how Ford University aims to revolutionize the traditional training model. Abby's Hollywood and Amazon Web Services background bring a cinematic flair to training content, while Kathy's expertise in coaching ensures a human touch remains at the forefront.In this episode, Abby and Kathy delve into their backgrounds and how they came together to craft a training experience that is both engaging and effective. From Abby's journey through Hollywood and tech to Kathy's transition from the legal field to coaching, their diverse experiences provide unique insights into creating content that resonates with dealers.Abby and Kathy cover the challenges of integrating new technologies into dealer training and how their innovative methods address these hurdles. Abby highlights the importance of creating relatable and memorable stories to help dealers understand and convey complex technological features like BlueCruise. Meanwhile, Kathy emphasizes the role of AI in providing continuous, personalized coaching, allowing employees to practice in a safe environment and receive real-time feedback. Together, they aim to make training not only more effective but also more enjoyable, ensuring that dealers are well-equipped to meet the needs of modern customers.Timestamped Takeaways:03:04 Abby Vietor's unique career path: From Hollywood to Ford University, blending storytelling with data-driven training.05:13 Kathy Munoz's transition from legal to coaching: Board-certified expertise applied to dealer training.08:47 The power of storytelling in training: Engaging learners by connecting new technologies to relatable experiences.17:01 AI-enhanced roleplay practice: Safe, private space for dealers to refine their skills with personalized feedback.20:51 Measuring training impact: Using data to demonstrate the effectiveness of new training methods on dealer performance.Abby Vietor is the Global Director of Dealer Training & Productivity / Head of Ford University at Ford Motor CompanyKathy Munoz is the Manager, Dealer Training & Productivity - Coaching & Competencies at Ford Motor Company⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Handling 'Creative' Ideas From Your Team Effectively w/ Some Help From Matt Lasher

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jul 13, 2024 13:10


Shoot us a Text.Today we have ASOTU writers Chris Reeves and Kristi Canada in the studio to dissect this LinkedIn post from the CMO of the West Herr Auto Group, Matt Lasher. Matt has one of the most creative and savvy marketing departments in the country. That means there is no shortage of ideas. Matt outlined how to get keep some level of order while the best ideas to the top and building a culture that isn't afraid to share them. Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
40 Under 40, Big Buzz Around Big EV Players, New Gen Z Social NoPlace

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jul 8, 2024 13:12 Transcription Available


Shoot us a Text.We hope you're as ready for this week as we are as we say ‘hello' to the new Automotive News 40 Under 40 honorees. We also talk about the buzz over Tesla, Rivian, and Polestar and also the new Gen Z social media app. (We knew you wanted one more) Show Notes with links:It's that time of year again as we get our first look at the Automotive News' 13th annual  40 Under 40 class, showcasing the industry's brightest and most dedicated leaders. This year's honorees include both lifelong industry participants and those who discovered their passion for automotive retail later in life. There are more than a few friends of ASOTU as well as some fresh faces.Shoutout to ASOTU Friends: Gregg Ciocca Jr, Katie Gatusso Duncan, Gray Scott, The list includes 16 women and 24 men with an average age of 34.7 yearsThe oldest are 39: Brandon Collins, Ashley Garzone, Ashley Mabery, Nathan Meckley, Caitlin Roberts, Gray ScottThe youngest are 27: Ethan Bushong, a Managing Partner, and Kielan Whitner, a GMThe EV landscape is buzzing with some notable news from some of the highest profile players, Tesla, Rivian, and Polestar this week:Tesla's Cybertruck might be the best-selling electric pickup in the US, with recall data suggesting 8,000-9,000 units delivered in Q2, surpassing Ford's 7,902 F-150 Lightnings and GM's combined 5,125 EV pickups.Despite the lack of model-specific sales data from Tesla, the Cybertruck's ramped-up production and pent-up demand position it to lead the market, although competition from GM's Silverado EV is growing.Rivian surpassed its Q2 2024 delivery forecasts with 13,790 vehicles, maintaining its annual goal of 57,000 units and aiming for per-vehicle profitability by Q4 2024 through cost reductions and regulatory credits.Volvo plans to reduce its stake in Polestar from 48.3% to 18%, following Polestar's significant financial losses in 2023, including a net loss of $1.17 billion and a decrease in revenue and gross profit.Just when you were getting used to TikTok, and maybe even Threads, there is a new, Gen Z social media app topping out the download charts. Introducing Noplace, a fresh app founded by 27 year old serial entrepreneur, Tiffany Zhong, to be more like MySpace aiming to bring back the essence of social media before algorithms and ads took over. Noplace connects users based on "stars” or common interests, offering features like pinning top friends and a friends-only feed, and amassed 500,000 users on its waiting list through viral TikToks.The app is text based and encourages users to take a ‘stream of consciousnHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Shoot us a Text.Welcome to Day 1 of ASOTU CON! Paul, Kyle and Michael are here with everything you need to know.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

shoot asotu
The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Kicking Off ASOTU CON Week w Special Guest Greg Uland VP Marketing for Reynolds and Reynolds

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later May 13, 2024 14:30


Shoot us a Text.ASOTU CON is TOMORROW!Today we have Greg Uland, VP of Marketing for Reynolds and Reynolds on to talk about what you can expect at ASOTU CON, how Reynolds and Reynolds is partnering with ASOTU to show a More Than Cars Promo at the Indianapolis Motor Speedway and why dealers are focusing on Used Cars for the rest of the year.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Auto Collabs
Pushing Back Against Pessimism with Peter Kelso

Auto Collabs

Play Episode Listen Later May 13, 2024 25:54 Transcription Available


Send us a Text Message.Peter Kelso embodies a rare and contagious brand of optimism that permeates every aspect of his professional demeanor. As the VP of Agency Partnerships at FullThrottle.ai, Peter's upbeat and positive approach is not just a personal trait but a strategic tool he leverages to enhance business relationships and customer experiences. His belief in the power of positivity is deeply ingrained, influenced by his parents and refined through personal development over the years. In every interaction, whether on LinkedIn with his positive vibes posts or in high-stakes business meetings, Peter's optimism acts as a catalyst for reducing friction and fostering a collaborative atmosphere, proving that a sunny outlook can indeed translate to tangible business success.Peter's philosophy of positivity not only challenges the prevalent pessimism in the auto industry but also serves as a beacon for better business practices. It perfectly aligns with what we like to say around ASOTU: "Love people more than you love cars."Here's what we cover:0:00 - Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo3:22 - Why Positivity Matters: Peter's Approach on LinkedIn4:17 - The Roots of Peter's Optimism6:35 - Creating Content That Resonates9:07 - The Impact of Positivity on Business Relationships10:54 - Commerce and Human Connections13:06 - The Real Impact of Optimism in Leadership14:28 - Pessimism in the Auto Industry: A Culture Challenge18:56 - Exciting Developments at FullThrottle.ai21:00 - The Essential Role of Optimism in Sales and MarketingLearn more about fullthrottle.ai: https://www.fullthrottle.ai/Peter Kelso is the VP of Agency Partnership at fullthrottle.aihttps://www.linkedin.com/in/pete-kelso-19384010/https://www.fullthrottle.ai/⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Shoot us a Text.We're excited because ASOTU CON is only 2 days away! Today, Chris Reeves and Kristi Canada take over the show to cover what to expect beyond the sessions and content. They're joined by Head of Community Jordan Cox and Director of Events and Entertainment Al Cutri. They cover the receptions and happy hours, the ASOTU CON Recharge Lounge, a book corner and more!We hope to see you in Baltimore!Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Millionaire Car Salesman Podcast
EP 9:01 ASOTU Con: From Service to Sales - The Secrets to Building a Thriving Dealership

Millionaire Car Salesman Podcast

Play Episode Listen Later May 7, 2024 51:22


In this highly anticipated episode of The Millionaire Car Salesman Podcast, host Sean V. Bradley, CSP sits down with Paul J Daly, the visionary creator behind the Automotive State of the Union Conference! Together, they dive deep into the upcoming conference and its profound significance for industry professionals. Join Sean and Paul as they unveil the targeted audience for the conference, ranging from seasoned Dealers to GMs, Sales Managers, and Marketing Directors. Delving into the latest trends and innovations, they shed light on the potential benefits of mobile service for modern dealerships, offering invaluable insights for staying ahead of the curve! Throughout the discussion, Sean and Paul underscore the importance of continuous education and strategic networking in the automotive realm. With a focus on fostering collaboration and knowledge exchange, they reveal the conference's unparalleled value in driving professional growth and success! Featuring a lineup of top-notch speakers and thought leaders, such as: Brian Benstock, Will Guidara - National Bestseller UNREASONABLE HOSPITALITY, and many more!  The Automotive State of the Union (ASOTU) Conference promises to be an immersive and transformative experience for all attendees. Tune in to this episode and discover how you can leverage this exceptional opportunity to elevate your career and thrive in today's dynamic automotive landscape.   Key Takeaways Sean V. Bradley highlights the significance of martial arts in his life and parallels it to the strategic nature of automotive sales and training Mobile service is discussed as a pioneering strategy, stressing the importance of bringing dealership-level service to the customer's location The value of investing in personal and professional growth through industry-specific conferences and networking is championed The importance of understanding and leveraging the connection between sales and service departments in a dealership is articulated   About Paul J Daly Paul J. Daly is a dynamic entrepreneur renowned for his transformative impact on the automotive industry. With a rich history of pioneering ventures, Daly continues to make waves with his latest endeavor, the Automotive State of the Union conference. As the visionary force behind this influential event, Daly brings together industry leaders and professionals to exchange invaluable insights and strategies, shaping the future of auto retail. Daly's journey to prominence began with a passion for innovative marketing and data-driven approaches. Through his innovative vision and strategic acumen, he has earned widespread recognition as a trailblazer in the automotive sector. With an unwavering commitment to pushing boundaries and challenging norms, Daly has cemented his reputation as a respected authority in the field. Driven by a relentless pursuit of excellence, Daly's leadership has propelled him to the forefront of the industry, inspiring countless individuals and organizations to embrace innovation and embrace change. As a thought leader, speaker, and influencer, Daly continues to shape the trajectory of automotive retail, leaving an indelible mark on the industry landscape.   Resources Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines.   The Millionaire Car Salesman Podcast is Proudly Sponsored By:  Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the Automotive Industry! We have been building Internet Departments and BDCs for over two decades! It is this experience that has allowed us to develop the absolute best automotive Internet Sales, BDC, and CRM solutions for car dealerships. We have created the most effective training programs and processes. Phone scripts and rebuttals are our specialties, while CRM action plans, strategies, and templates are our expertise! Dealer Synergy will take both your tools and your people to the next level. Bradley On Demand: Automotive Sales Industry's #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership need to sell more cars, more often and more profitably! Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!   Harnessing Innovation in Car Sales: Lessons from the Millionaire Car Salesman Podcast Discover key insights from industry experts on the Millionaire Car Salesman Podcast, delving into innovative strategies in the rapidly evolving automotive industry. With Sean V. Bradley and Paul J. Daly at the helm, uncover the transformational trends reshaping the way cars are sold and serviced. Key Takeaways: Mobile Service Innovation: Exploring the rising trend of mobile automotive services and the significant impact it has on dealership growth and customer convenience. Investment in Self-Education: Emphasizing the importance of personal development and continuous learning for automotive professionals. The Power of Networking: The value of building relationships within the industry, demonstrated by the speakers' collaboration and support for each other's events. Mobile Service as a Dealership Game-Changer The podcast illuminates the revolutionary concept of mobile services in the automotive industry, where convenience is king. Sean V. Bradley and Paul J. Daly discuss how dealerships can diversify their offerings and cater to the evolving demands of customers by providing services directly at their location. "It introduces a ton of complexity," Daly cautions, yet the payoff in undeniably worth it. As Paul J. Daly stated, "Imagine you get a technician who can actually talk to people. That dude could be writing work right in our rows and buying cars." The Customer Experience Reimagined Mobile services aren't just a logistical move; they're part of a broader shift towards customer-centric experiences. As Sean V. Bradley notes, "People don't want to go to the dealership, sit in a service department." By bringing the service to the customer, dealerships are not only elevating convenience but also increasing their visibility and branding opportunities — a strategy that could potentially "conquest a lot of service business." The Untapped Marketing Potential Discussing mobile service, Daly highlights how vehicles, when wrapped with dealership branding, serve as moving billboards, making every job site a potential advertising opportunity. This street-level marketing strategy capitalizes on the dealership's local presence and can attract new customers simply through visibility. The Imperative of Personal Development The dialog delves into the necessity of investing in personal growth, painting a vivid picture of the intense preparation that industry leaders undergo. Sean V. Bradley shares his personal journey of self-investment, from learning web design and SEO to mastering public speaking — efforts that enriched his professional repertoire. The Multiplication of Skills Bradley's discussion points to the significance of acquiring a diverse set of skills, which enhances one's ability to adapt to various industry needs. He reflects on how such a multidisciplinary approach allowed him to excel in sales, demonstrating the value of continuous learning. Investing in Your Future The speakers concur on the importance of investing time and resources into one's own education. As Bradley astutely puts it, "Stop dragging your feet or dragging your knuckles." Investing in knowledge and skill set can only propel a professional forward, and industry-specific events and training play pivotal roles in this pursuit. Networking as Industry Currency In the exchange, the power of networking and building relationships unfolds as a central theme. Sean V. Bradley and Paul J. Daly showcase this through their mutual support and discussion of the upcoming automotive State of the Union conference (Sotokon). Building Meaningful Connections Good relationships with industry peers are likened to business currency. Speakers emphasize the mutual benefit when professionals share insights and experiences. Daly assigns great value to creating "one to three new contacts in your phone" at industry events, recognizing the potential to unlock opportunities worth "hundreds of thousands of dollars." Collaboration Over Competition From the podcast's camaraderie, it's clear that fostering a supportive industry environment trumps competitive instincts. This approach is beneficial for all involved and promotes a culture of growth and shared success.  

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Giving Transportation To A Family In Need at ASOTU CON

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Apr 27, 2024 8:24


Welcome to the last day of the month, which also happens to be a SATURDAY! Today, writers Chris Reeves and Kristi Canada join the show to talk about our partnership with Vehicles for Change and how we're giving away a car at ASOTU CON plus auctioning off a custom guitar to benefit the great things that Vehicles for Change do.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Unreasonable Hospitality = A Trunk Full of Supplies for New Parents

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Apr 6, 2024 10:12


Welcome to the first Saturday of April! Writers Chris Reeves and Kristi Canada join the show to share their favorite 'More Than Cars' stories from the week.Today we're highlighting the story of Service Director John Frazier (friend of ASOTU) caring uniquely for a poor customer experience.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
How West Herr Is A Shining Example of a More Than Cars Mindset

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Mar 30, 2024 12:38


Welcome to the fifth Saturday of the month. Today, Jordan Cox, Nathan Southwick, Chris Reeves and Kristi Canada reflect on the busy week around the ASOTU-verse, focusing on the Will Guidara interview and the More Than Cars Episode 3: West Herr Premiere.Watch the episode hereHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
ASOTU In NYC, Car Shipment Pivot, Tom Doll Legacy 

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Mar 27, 2024 13:46


ASOTU In NYC, Car Shipment Pivot, Tom Doll Legacy Description:Welcome to Wednesday as we recap yesterday's trip to NYC, the AutoForum, VaynerMedia, and podcast with NYT Bestselling author, Will Guidara. We also talk about the plan to keep imported cars moving toward dealer lots despite the bridge collapse, as well as a Newsweek nod to Tom Doll's lasting contribution to the Subaru brand and to the industry. AnnouncementMTC Premiere TODAY 48 days until ASOTU CON  Reynolds/Gubagoo presentingWOCAN Breakfast at ASOTU CON on May 15MADA Breakfast at ASOTU CON on May 16Will GuidaraEffectv Podcast StageRecapping NYC TripJD Power Auto ForumVaynerMediaWill Guidara InterviewShow Notes with links:Following the collapse of the Francis Scott Key Bridge yesterday, both GM and Ford have announced plans to divert vehicle shipments to alternative ports in order to maintain seamless operations.The Port of Baltimore, a vital hub for car shipments in the U.S., faces potential setbacks after the collapse. In 2023, the port saw over 750,000 car shipments.Toyota, Volkswagen and BMW, having facilities not directly impacted by the collapse, anticipated no significant disruptions. Nissan also expected minimal impact. Mercedes reported no impact on vehicle exports or its Alabama plant's parts supply, while Stellantis said it is "initiating discussions with our various transportation providers on contingency plans to ensure an uninterrupted flow of vehicles to our customers."Some industry experts are not as confident as the OEMS. “There will certainly be a disruption," said John Bozzella, CEO of the Alliance for Automotive Innovation. "Baltimore is the No. 1 automobile port in the U.S.”"It's going to have an impact," said Ford CFO John Lawler, "We'll have to divert parts to other ports... It will probably lengthen the supply chain a bit," Our friend Tom Doll, the former CEO of Subaru of America, has been named to Newsweek's World's Greatest Auto Disruptors as the 2024 Legacy of Disruption honoree. Doll's 40-year tenure leaves behind a legacy that transformed Subaru into a beloved and LOVE-ing brand.Other Subaru leaders talked about Doll shaped Subaru with grace, confidence, and compassion, fostering an environment of trust and open dialogue across the company.Under Doll's guidance, Subaru launched the Love campaign and the Share the Love Event, moving from price and incentive based selling to create a strong emotional connection with customers by making a $250 donation to a charity of the customer's choice. These initiatives not only differentiated Subaru but also made the automaker a major donor to the National Parks Service, ASPCA, Meals on Wheels, and Make-A-Wish. "Tom wanted to replace the traditional negative stereotype of car dealeHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Auto Collabs
Innovative Ideas are Born at ASOTU CON with Phil Gill

Auto Collabs

Play Episode Listen Later Feb 22, 2024 24:20 Transcription Available


Ever had a session at a conference that completely changed your perspective? Phil did.In this lively episode of Auto Collabs, Paul, Kyle and Michael are joined by the charismatic Phil Gill, General Sales Manager at Tom Gill Chevrolet. Known for his impeccable sense of style and sharp business acumen, Phil shares his journey from working at TJX Corporate to steering the wheel at Tom Gill Chevrolet. The conversation touches on the nuances of customer lifetime value, team dynamics, and innovative dealership practices. Phil's story is a testament to the power of cross-industry learning and the importance of understanding every facet of your business, from front-line sales to the intricacies of accounting.At ASOTU CON 2023, Phil sat in on a session that changed his view on customer lifecycle management, and he went back and worked with a tech vendor to make those changes.Phil delves into his transformative initiatives at Tom Gill Chevrolet. He highlights the critical interplay between different departments, emphasizing a unified approach to dealership management that prioritizes overall store profitability. Phil's innovative strategies, like customer membership programs, showcase his commitment to enhancing customer retention and experience. This episode is not just a peek into Phil's world but a blueprint for cultivating a thriving automotive dealership in a competitive market.0:00 Intro and Paul's backward hat1:17 Phil Gill's introduction and impact4:01 Phil's return to automotive and first roles9:55 Department synergy and profitability13:21 Customer lifetime value and new programs18:12 Phil on customer loyalty and retentionPhil Gill is the GSM at Tom Gill Chevrolet⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
ASOTU CON Speaker On Fallon, CARS Big Insights, Farley on Ford

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Feb 16, 2024 13:22


We're screaming toward the end of another great week in auto as we talk about a great new insights report from our friends at CARS Commerce. We also talk about Jim Farley's rather direct comments about Ford, as well as an ASOTU CON Speaker who was recently featured on the Jimmy Fallon Show. Our friends at CARS Commerce are leveraging their data to provide a new monthly Industry Insights Report that will pull out key industry and car-shopping data across their platforms. Here are some of the highlights:Shift to a buyer's market: The automotive industry is seeing a potential shift toward a buyer's market as of 2024, driven by a combination of lower prices, a 36% year-over-year increase in new car inventory and vehicles staying on dealer lots for longer periods — ultimately enhancing negotiation leverage for shoppers. New-car prices dipped again, but total vehicle cost is still elevated: As new-car inventory returns, prices are softening. However, Cars Commerce's just-launched New Car Pricing Index (NCPI) reveals the total cost to purchase and finance a vehicle is still 32.7% above MSRP.Increased options for budget-conscious consumers: There's a notable uptick in the availability of new vehicles priced under $30K, with a 63% year-over-year increase, indicating a broadening of options within an accessible price range for budget-conscious buyers – however, the market is still below average, down 79% when compared to pre-pandemic Jan. 2019 levels. Used-car scarcity increasing: Despite a slight decrease in average prices, an 800,000-vehicle drop in availability exacerbates the scarcity of used cars, indicating increased volatility in the market this year and highlighting the need for monitoring lease returns to project future inventory.Growing EV inventory and market adjustments: The EV market is fluctuating, with a 136.7% increase in dealer inventory allowing more consumers to test-drive vehicles previously limited by supply issues, while the used-EV market is experiencing an uptick in demand bolstered by increased supply and lower prices.During the Wolfe Research Global Auto Conference in New York, Ford CEO Jim Farley announced a strategic shift towards developing smaller, profitable electric vehicles (EVs) amidst a changing market and a new dynamic with the UAW post-strike."It's nonnegotiable that we're going to allocate capital to a new affordable electric vehicle ... and you have to make money in the first 12 months," he said Thursday, recounting the message he gave his team. "And I don't want a bullshit road map. I want, like, a real plan. And if you can't [execute] that plan, we ain't launching the car."Around the ASOTU halls, we think it's a pretty cool thing when the keynote speaker for your big upcoming event, Will Guidara, suddenly appears with his wife on a segment of the Tonight Show with Jimmy Fallon.  Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Why Time Dealer of the Year Rita Case Is So Into Hats And Caring For Her Community

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Feb 10, 2024 10:05


It's the first Saturday after the 2024 NADA Show and we're catching up with writers Chris Reeves and Kristi Canada about post-NADA self care.A huge congrats from ASOTU to Rita Case on winning the Time Dealer of the Year Award! She truly exemplifies a "Love People More Than Cars" attitude in how she cares for her team and her community. Want to hear more stories of dealers making an impact? Get the ASOTU Push Back Email at asotu.comHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
IRS and Dealers, Dealer-Smuggler, ASOTU Christmas Gift

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Dec 22, 2023 13:57


It's a special Friday as many get ready for the holiday weekend. Today we talk about a big influx of IRS registrations, a car-smuggling Dealer, and a very special Christmas gift to one of our most committed community members. Show Notes with links:Over 7,000 U.S. car dealers, about 40% of franchised car dealerships, have registered with the IRS to offer point-of-sale EV tax creditsThis enables those dealers to facilitate the transfer of federal tax credits for EV purchases, a key provision under the Inflation Reduction Act providing up to $7,500 for new EVs and $4,000 for used EVs, with certain conditions for consumer eligibility.Starting January 1, registered dealers can submit EV sales info to the IRS and receive credit transfers within 72 hours, simplifying the purchase process."The Treasury Department has conducted extensive outreach to ensure dealers were aware of this provision in the Inflation Reduction Act and able to register," a Treasury official stated. Sign up your store at: https://www.irs.gov/credits-deductions/register-your-dealership-to-enable-credits-for-clean-vehicle-buyersA Japanese car dealer was caught attempting to smuggle a Lexus worth $69,029 to North Korean leader Kim Jong-un, violating international sanctions.The scheme involved misdeclaring the car's destination as Singapore, intending to reroute it to North Korea via Bangladesh but Japanese authorities intercepted the shipment, preventing the violation of trade laws and sanctions against North Korea.Kim Jong-un has a history of appearing in luxury foreign cars, suggesting ongoing smuggling operations despite international restrictions.In the 70s the North Korean government ordered 1,000 Volvos from Sweden, took delivery, and never paid.. The Swedish government is still trying to collectKim Jong-un has made public appearances in a number of foreign luxury cars, including a Lexus LX and a Mercedes-Maybach GLS 600,Check out Year End Extravaganza at asotu.beHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

Dealer Talk With Jen Suzuki
Decoding Loyalty vs. Retention in your Dealership with Industry Leader | Which One Leads Your Growth?

Dealer Talk With Jen Suzuki

Play Episode Listen Later Dec 12, 2023 26:12


Welcome back everyone! My esteemed guest, Daniel Govaer, General Manager and is the host of ASOTU podcast, The Wheelhouse.  In this episode, we dive deep into the world of automotive dealership management with a seasoned industry leader to uncover the crucial distinctions between customer loyalty and retention!  Join us as we unravel the misconception that loyalty and retention are synonymous, and explore the pivotal difference: while retention focuses on preventing customers from leaving, loyalty inspires enduring, meaningful relationships that extend beyond a single transaction. DG sheds light on the strategies and practices necessary to cultivate genuine customer loyalty – emphasizing the importance of building strong, lasting connections with clients. We discuss how every interaction and engagement contributes to shaping customer sentiment, and how fostering memorable experiences is key to nurturing loyalty. Furthermore, we delve into the significance of insulating your dealership from market fluctuations that can erode margins, and how authenticity at every touchpoint across all departments throughout the customer lifecycle is paramount in fostering loyalty. Listeners are invited to contemplate their own customer communications and evaluate whether they truly resonate with building loyal clientele. We challenge the conventional approach to client interactions by posing the question: How can any salesperson call a client without remembering key details about them, despite multiple transactions? Are we simply going through the motions to retain customers, or are we genuinely approaching each individual with care and consideration to foster true loyalty? Tune in to this thought-provoking episode to gain invaluable insights into cultivating customer loyalty in the automotive industry, and discover actionable strategies to create lasting, meaningful connections with your clientele. Dealer Talk with Jen Suzuki Podcast |Jennifer@edealersolution.com | 800-625-1590 | edealersolutions.com

The Parts Girl Podcast
Jordan Cox: Aligning Purpose with Passion

The Parts Girl Podcast

Play Episode Listen Later Dec 1, 2023 42:01


Jordan Cox is the community manager of ASOTU or the Automotive State of the Union, a forward thinking content and community for dealers and industry innovators. The purpose of ASOTU is particularly close to Jordan's heart, as it showcases the achievements of various automotive stakeholders, from industry partners to frontline workers. Are you ready to dive into the world of automotive excellence and uncover the untold stories behind remarkable individuals and their contributions? In this Parts Girl Podcast episode, host Kaylee Felio and Jordan Cox delve into the incredible work being done in the automotive industry. From shining a spotlight on those who are revolutionizing the field to exploring the personal journeys of customers, this episode highlights the power of automotive excellence. One of the key topics discussed is the Automative State of the Union (ASOTU) in the automotive industry. Jordan explains how this event serves as a platform to showcase achievements, inspire stakeholders, and acknowledge the groundbreaking impact of industry players. They emphasize the importance of recognizing and appreciating the efforts of various individuals, including frontline workers, industry partners, and detailers. As a former car salesperson, Jordan Cox understands the misconceptions and astonishment surrounding their career choice with a college education. However, they passionately describe the joy of connecting with customers, building trust, and ultimately helping them find the perfect vehicle. It's about much more than just cars and parts; it's about the personal stories and journeys of each customer. Throughout the episode, Jordan Cox expresses their love for podcasts and their ability to inspire others. They highlight how Kaylee Felio's podcast has motivated individuals to be their best selves and gain confidence. Jordan emphasizes that everyone has the potential to be a hero and that small actions now can have a significant impact on future generations.  Tune in to the Parts Girl Podcast and join Kaylee Felio and Jordan Cox in exploring the power of automotive excellence, authentic connections, and the stories that drive us all. —-----------------------------------------This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Who Doesn't Love A Free Car? Especially When Its For A Veteran!

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Nov 18, 2023 11:29


On this pre-Thanksgiving Saturday, Paul and Kyle are joined by ASOTU writers Chris and Kristi.For our More Than Cars moment today, we're covering a partnership between MileOne Autogroup and Vehicles for Change. They came together this Veteran's Day to give away 10 cars to veterans!Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Live from Used Car Week with Steve Greenfield and NAVIcon Winner Jimmy Douglas of Plug

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Nov 10, 2023 13:41 Transcription Available


We've got that Friday feeling as we recap Used Car Week with Steve Greenfield. Plus we host the winner of the NAVIcon Cup, Jimmy Douglas of Plug.Plug won the 3rd Annual NAVIcon Cup, pitching against other tech startups to a panel of industry leading judges, including ASOTU's own Kyle Mountsier.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
LIVE at the NAMAD Conference in Miami, Ford Loses Kentucky Truck Plant, Gigapress Use Is Growing

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Oct 12, 2023 12:10


It's Thursday and Paul and Kyle are live on the ground in Miami Florida for the annual NAMAD Members Meeting. We grab new president Perry Watson IV for a quick chat, then also talk about the latest strike target, as well as the growing use of gigapresses in manufacturing as other OEM's take a page out of Tesla's playbook.Show Notes with links:“You just lost Kentucky Truck Plant”. Those were the final words of Wednesday night's negotiation meeting between UAW and Ford negotiating teams which included UAW President Shawn Fein. According to those close to the matter, the UAW informed Ford that they wanted to see a new counter offer by Ford on economics by 5pm. When they met and Ford didn't have an updated offer, Fein stood up and said, “If this is all you have for us, our members' lives and my handshake are worth more than this. This just cost you the Kentucky Truck Plant.”Ford labeled the union's decision as "grossly irresponsible" and mentioned they had already provided an "outstanding offer". The company also indicated that the strike would jeopardize many other jobs and facilities.Ford's Super Duty truck line holds immense significance for the company. The vehicle line alone generates more revenue than major corporations like Southwest Airlines, Marriott International, and Nordstrom did in 2021. It also accounts for over half of the market in commercial segments, including utility, mining, construction, and emergency response vehicles.With the addition of this plant, there are now over 34k workers on strikeItalian aluminum casting machine maker, IDRA, known for supplying Tesla's innovative 'gigapresses', has expanded its customer base to include Ford and Hyundai. As carmakers increasingly explore this advanced manufacturing technique, IDRA is also nearing a significant deal with a premium European automaker, signaling a shift in vehicle production methods.Gigapresses create larger vehicle parts, streamlining production by reducing assembly steps. This enhances efficiency, cuts labor costs, and potentially improves structural integrity by minimizing joints and seams.A 'gigapress 6,100' with Ford's branding and IDRA's largest press, the 9,000, are being tested, with the latter set to be shipped to Hyundai for R&D.IDRA has already shipped 14 presses to Tesla, including two 9,000 ones for Tesla's large cybertruck production at its Austin plant, Texas, according to sources and posts by Tesla on social media.Six gigapresses are now emerging as the standard for an annual production of 500,000 vehicles, one source added.ASOTU's coverage of NAMAD is brought to you by TrueCarHosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

It's the morning after ASOTU CON, but we're fired up on this fine Thursday. We talk about the things we learned, give a UAW update, and encourage you to press in to ASOTU.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Biden Visits the Picket Line, Big Tech Stifling Innovation Innovation, and ASOTU CON Day 2

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Sep 27, 2023 11:44


Welcome to the day 2 stage at ASOTU CON. The conversations, content, and even food have been amazing! Today we have a few wild quotes from the UAW update and look at some commonalities between auto and other big tech.Show Notes with links:Joe Biden became the first sitting U.S. president in modern history to join a picket line. This event took place outside GM's Willow Run Redistribution Center in Belleville, Michigan, during the 12th day of the UAW's strike against the Detroit 3 During his visit, Biden expressed support for the workers, emphasizing that they deserve better compensation. He stated that the automakers are thriving, and so should the workers. Responding to a question, he also agreed that the workers should be able to bargain for a 40% raise.“You deserve what you've earned, and you've earned a hell of a lot more than what you're getting paid now,”“We have the power, the world is of our making. The economy is of our making. This industry is of our making. … When we withhold our labor, we can unmake it.”Stellantis claimed they had met Biden's call for a record contract and emphasized the need for an agreement that is fair to both their workforce and the company.Ford indicated that it preferred to handle negotiations without external intervention.GM reiterated its commitment to reaching an agreement beneficial for its workers and the company's futureFormer President Donald Trump was scheduled to visit Michigan, notably at a nonunion automotive supplier. Fain criticized this choice and mentioned Trump's lack of support for UAW during their 2019 strike.Several workers expressed their gratitude and excitement over Biden's visit. Some emphasized the significance of the auto industry in building the middle class and their desire for fair compensation.It seems big tech companies have a part to play in stifling innovation outside of auto too, according to a point of view piece from Fast Company.Large technology corporations, including IBM, have been accused of limiting innovation by dismissing or discrediting proven technologies that do not align with their narrative or capabilities.Smaller, innovative companies are perceived as “risky,” with big tech suggesting their own forthcoming solutions as safer bets, discouraging investment in emerging competitors.Big tech companies also wield significant influence over academia and government, potentially directing research focus towards their own objectives and dominating lobbying efforts, making it harder for smaller entities to have a governmental voice.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Barely Veiled Threat, All EV Nissan Lineup, and LIVE at ASOTU CON

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Sep 26, 2023 7:12


The day has finally arrived as we are LIVE from the ASOTU CON Main Stage! Today we talk about how excited we are for the second year of ASOTU CON, one OEM pulling back on EVs and another pushing forward.Show Notes with links:Ford Motor Co. has halted construction on its $3.5 billion electric vehicle battery plant in Marshall, Mich. until ‘until we're confident about our ability to competitively operate the plant.'  The UAW criticized the move, calling it a "shameful, barely-veiled threat" to cut jobs during tense contract negotiations.Ford's spokesperson, T.R. Reid, mentioned they are pausing to ensure their ability to operate the plant competitively and haven't finalized decisions on the planned investment.Originally scheduled to open in 2026, the BlueOval Battery Park Michigan plant is expected to employ 2,500 workers, producing batteries to power approximately 400,000 EVs.Nissan announced that all of its new models in Europe will be fully electric and it plans to sell only EVs in Europe by the year 2030.Nissan announced its intention to exclusively sell EVs  in Europe by 2030. With CEO Makoto Uchida affirming the irreversible shift towards electrification, "There is no turning back now," CEO Makoto Uchida said.Nissan aims to align with  Renault, Ford, Stellantis and Volvo as automakers planning to be fully EV in Europe by 2030.Nissan says some of the push to change comes from China. "There's a lot of competition happening ... the Chinese (carmakers) are coming massively," Uchida said. "The Chinese have moved much, much faster than we expected."Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email ASOTU Instagram: https://www.instagram.com/automotivestateoftheunion

Car Guy Coffee
ASOTU CON 2023 Coffee Break with Paul J Daly & Kyle Mountsier

Car Guy Coffee

Play Episode Listen Later Sep 22, 2023 46:42


Who is ready to hear more about ASOTU Con in Baltimore? I know we are. Let's get that special brew scent in the air for the next Great Collaboration. We got the Flat Brim brothers in the house, and we are excited to talk about this event and what to expect. Let's Brew with Kyle and Paul.Don't forget to share and subscribe!Brew Brought By Our Proud Sponsors At:www.vincue.comwww.fixedopsdigital.comwww.teammxs.comwww.m1-data.comwww.321ignition.comwww.purecars.com