Outside Insights

Send us a textWhat Happens When You Stop Chasing and Start Serving?In Episode 58 of Outside Insights, I sit down with one of the most influential voices in business and leadership—Bob Burg, bestselling co-author of The Go-Giver.We dive deep into what makes success sustainable, meaningful, and surprisingly simple: giving value first. Bob shares the origin story of the book, how 24 rejections led to a global bestseller, and why “money is simply an echo of value.”Whether you're leading a business, building your career, or looking to grow with integrity—this episode delivers. The Go-Giver is one of my top 10 most influential books, and one I often give or recommend to others.In this conversation, you'll learn:The Five Laws of Stratospheric Success and how they apply in 2025Why the best salespeople don't “sell”—they serveHow one roofer applied Go-Giver principles during the 2008 crisis and thrivedThe difference between authenticity and technique in leadershipBob's favorite personal development book—and the advice he'd give his 21-year-old selfEpisode out now — be sure to follow, rate, and share with someone who needs to hear it.Until next time, friends,Chris Burkhard

Send us a textThis week on Outside Insights, I sit down with Dr. Wes Bowman — a man whose path was anything but linear. Labeled in grade school. Flunked out of college — three times. Built a successful practice by learning to turn shame and failure into the fuel for a meaningful life.Wes is a career psychologist, the Director of the Delaware Family Center, and someone who's spent decades helping people reframe their reality — and find their way forward.In this conversation, we get into:Why thoughts literally create your own realityHow stress hijacks your brain — and how to get it backWhat happens when we stop running from anxiety and start learning from itThe power of saying “no” without guiltWhy embracing change may be the only path to peaceWe talk about the “United States of Amygdala” — Wes' term for the overactive, overstimulated mental state most of us live in without even realizing it. And we explore how to manage that reality with science, presence, and practical tools.There are no quick fixes here. But if you're willing to sit with it, this episode will give you something more valuable: perspective.Listen to the full conversation HERE.Until next time, friends,ChrisP.S. One quote that Wes shared—and that I keep coming back to—is from Gary Emery's book Rapid Relief from Emotional Distress:“In your mind, via your thoughts, you create your own separate reality.”It's simple. It's unsettling. And it's also a roadmap.If this conversation resonates, forward it to a friend or colleague. Insight is meant to be shared.

Send us a text“For an entrepreneur to be successful, you need the strength of family and support from home. The family strength is not just the immediate family; it's a higher power, a higher calling. For us to be successful, I had to have that sense of purpose.” — Andrew CottoneWhat does it take to turn scientific expertise into a thriving business? In this episode of Outside Insights, host Chris Burkhard speaks with Andrew Cottone, a chemist-turned-entrepreneur whose journey from research to leadership offers invaluable lessons in business, resilience, and innovation.Andrew built his career solving complex chemistry challenges, co-founding Adesis and later selling it to Universal Display Corporation. But his ambition didn't stop there. Now, he's leading Aternium, Inc. (formerly First State Hydrogen), an initiative set to make Delaware a key player in sustainable energy.In this conversation, Andrew shares:The Chemistry of Success — how Adesis became a powerhouse in R&D and manufacturing, impacting industries from electronics to pharmaceuticalsLeadership in Action — the transition from entrepreneur to CEO and the hard-earned lessons in building culture, empowering teams, and scaling a companyThe Green Hydrogen Revolution — why he sees Delaware as a future hub for sustainable energy and how First State Hydrogen is leading the chargeThe Role of Family and Purpose — the personal values that kept him grounded through the highs and lows of entrepreneurshipAndrew's story is one of grit, vision, and the ability to see opportunity where others see obstacles. Whether you're an entrepreneur, a leader, or simply curious about the future of clean energy, this episode is packed with insights you won't want to miss.Listen to the full episode HERE.Until next time, friends,Chris

Send us a textHave you ever wondered what IT services and barbecue have in common? There's more overlap than you might expect! In this episode of Outside Insights, I talked with Jake Ruddy, the President of PCS, a leading IT services company. He is also the creative force behind Rum and Cook, a rapidly growing YouTube channel dedicated to barbecue.Jakes's journey focuses on building, scaling, and leading businesses while enjoying slow-smoked ribs. He discusses what it takes to grow a business, emphasizing that leadership and customer service are essential. Additionally, he shares how he transformed his passion for barbecue into a profitable side hustle.What You'll LearnMastery, Tech & BBQ — Discover the surprising similarities between running an IT company and perfecting the ideal brisket.Scaling & Leadership — Understand the challenges of business growth, effective delegation, and developing the next generation of leaders.Mindset & Money — Explore how affirmations, goal-setting, and financial literacy contribute to achieving success.Content & Community — Learn how Rum and Cook evolved from a passion project into a thriving brand.Customer Service Wins — Find out why exceptional service is key to any successful business.Jake's Must-Read Book ListLeadership and Self-Deception — The Arbinger InstituteThe Richest Man in Babylon — George S. ClasonThe Culture Code — Daniel Coyle

In this episode of Outside Insights, I sit down with Raymond Lee, founder of Careerminds, to explore his inspiring journey from HR professional to building a global virtual outplacement company. Starting his business during the 2008 recession, Raymond shares how he pivoted, embraced innovation, and ultimately scaled and sold the company—all while continuing to lead it.We discuss the challenges of entrepreneurship, like the tough decisions he faced as a leader, including navigating his team through social movements like Black Lives Matter. Raymond opens up about what it takes to build a company culture rooted in action, empathy, and trust.He also introduces his “Career Success Model,” a framework that's guided him through change:Choice: Making intentional decisions about your path.Mindset: Embracing growth and learning from mistakes.Agility: Knowing when to pivot and adapt.Trust: Believing in the process, even in uncertain times.On a personal level, Raymond shares how starting CrossFit at 52 has become a cornerstone of his daily routine, fueling his energy and focus. Whether you're navigating a career transition, leading a team, or exploring entrepreneurship, his story is full of relatable insights and inspiration.This is more than a story about business—it's a conversation about resilience, growth, and making bold choices. I think you'll find it as motivating as I did.Listen to the episode hereUntil next time, friends,Chris

What does it take to lead with purpose and create meaningful impact in your community? Is it resilience, creativity, or perhaps the ability to connect with others in unexpected ways?In the latest episode of Outside Insights, I sat down with Colleen Davis, Delaware's State Treasurer, to uncover her journey from a small-town childhood to managing billions in state investments. Colleen's path is anything but conventional—spanning neurosurgery, finance, and public service—and it's packed with lessons on leadership, resilience, and the power of building connections.I encourage you to listen to the podcast during your next workout, commute, or downtime to explore these key takeaways:1. The Power of ResilienceGrowing up as one of eight children in a family that faced financial hardship, Colleen learned early on how to rebuild from the ground up. Those experiences instilled a boldness and adaptability that have shaped her approach to life and leadership."You can lose everything materially and still rebuild—you just need the right people and mindset around you." Her story is a reminder that setbacks don't define you—your response to them does.2. Leadership Rooted in ConnectionAs State Treasurer, Colleen oversees $11.2 billion in investments and serves on 33 boards, all while championing innovative programs like Delaware Earns, a retirement savings plan for workers without employer-sponsored options. But what sets her apart is her ability to connect people and solve problems through relationships. "Sometimes, the most impactful solutions come from simply knowing who to call and bringing the right people together."Her approach highlights how collaboration and creativity can lead to impactful outcomes.3. Breaking Barriers to Build BridgesIn high school, Colleen took on a leadership role early, petitioning to create her school's first girls' soccer team—a move that not only changed her trajectory but also inspired others."You can do anything boys can do, but sometimes, you just have to do it wearing a shirt." This spirit of determination and advocacy remains a central theme in her career.4. The Importance of Financial InnovationColleen shared insights into her role as a steward of public funds and her efforts to create long-term financial security for Delaware residents. Her team's work on Delaware Earns exemplifies innovation in public service—offering small businesses a free, easy-to-implement retirement savings option for employees."It's about making sure everyone has the tools they need to prepare for the future, no matter where they start." 5. Lessons in Vulnerability and GrowthFrom navigating personal challenges to running for public office, Colleen's story underscores the value of embracing vulnerability and learning from every experience."No experience is wasted, even if it ends in failure—there's always a lesson to take forward." Her career path reminds us that success isn't always linear, but persistence and adaptability make all the difference.

What does it take to build a life or career you're proud of? Is it grit, a strong network, or maybe just a willingness to admit you don't have all the answers? In the latest episode of Outside Insights, I sat down with Mark Doughty, founder of Looper Consulting. Mark assists leaders in making informed decisions, refining strategies, and developing leadership skills.During our discussion, we delved into the unique perspective Mark brings to the table, exploring what happens when we embrace vulnerability, prioritize relationships, and commit to personal growth—no matter how messy the process might be.I encourage you to listen to the podcast during your next commute to learn more about these key lessons:1. Relationships Are EverythingMark emphasized the pivotal role of relationships in both personal and professional success. Your network isn't just a list of names—it's the depth and quality of those connections that truly matter. He shared how his ability to forge meaningful relationships has been a cornerstone of his achievements—underscoring the truth that no significant accomplishment is ever a solo endeavor.“Relationships are one of the most important assets we have in this entire world, even outside of business. When it comes to business, how strong your network is and how solid your relationships are dictate a lot of your success. No one does it alone.”2. Leading with VulnerabilityIf you've ever felt that showing vulnerability might be a sign of weakness, Mark's perspective is a game-changer. As someone who's navigated through depression while leading teams and growing businesses, he's discovered that vulnerability, when coupled with confidence, is a potent symbol of strength. It's about being genuine and approachable without losing sight of your goals.3. The Toll of EntrepreneurshipEntrepreneurship isn't just about the thrill of achieving milestones. Mark shared the stark reality of mental health issues that many entrepreneurs grapple with: anxiety, burnout, and depression. But his story also offered a beacon of hope—by prioritizing your physical and mental well-being, establishing routines, and seeking support, you can weather even the stormiest seasons.We discuss this topic frequently at Outside Insights, I have shared my own personal struggles with burnout. Giving you the tools to conquer similar feelings is a passion of mine - you can check out related blogs hereand here.4. The Value of Trial and ErrorMark's path hasn't been linear—it's been full of pivots and learning as he went. He talked about the importance of giving yourself room to experiment and adapt, whether in business or your personal life. Small, consistent steps forward can create massive shifts over time.5. Clarity and Communication in LeadershipMark's advice for leaders is refreshingly practical: explain the “why” behind your decisions. Whether you're leading a team of three or 300, clarity builds trust and buy-in. And when you open the door to questions, you're not just inviting collaboration—you're building a stronger foundation for success.6. Keep It Simple, Stay PatientOne of Mark's most significant lessons was the power of simplicity and patience. Growth doesn't happen overnight. By focusing on what matters most and giving yourself grace along the way, you create space for meaningful progress.Mark's journey is filled with valuable lessons about leadership, vulnerability, and the power of perseverance. But this is just

What if the key to success isn't about what you achieve, but how much you give back? In this week's episode of Outside Insights, I sat down with Mike Smith, a public servant whose inspiring journey proves that leadership is rooted in service. Currently serving in Delaware's House of Representatives for the 22nd district, Mike's approach resonated with me on a deep level. We both believe that true leadership is about solving problems and making a positive impact on those around us. In other words, being a servant leader.Mike's journey is rooted in lessons from his grandmother, who taught him that a full, purposeful life is built on giving back. Whether it was raising money for those in need or simply helping out in the community, she instilled the belief that true success comes from service. That same philosophy has guided Mike throughout his career.Here are a few of the most impactful lessons Mike shared during our conversation, but make sure to listen to the full episode for a deeper dive into his approach to leadership.Leadership is About Helping PeopleMike sees his role in public service as one of servant leadership. To Mike, it's not about the title or recognition, it's about solving problems and being there for others. He shared a great story about learning from Congressman Mike Castle, who taught him early on that politics should never get in the way of simply helping people.Fulfillment Comes from Giving BackThere's no greater fulfillment than making a difference in someone's life. Whether it's volunteering or stepping up to lead in your community, giving back is at the heart of living a meaningful life.Engage with Your CommunityMike encourages everyone to get involved, whether by attending local government sessions or volunteering. Community engagement builds trust and understanding, and it's a key part of being a servant leader.Lessons from Sports and CoachingAs an endurance athlete and coach, Mike shared three traits that make a great teammate: dependability, skill, and selflessness. These lessons resonated with me because they apply not just to sports but to leadership and life. It's a reminder that success is about showing up for others, not just for yourself.Mike's journey and insights are a powerful reminder that leadership is about serving others, making an impact, and constantly striving to be better. Whether you're leading a team, working in your community, or just looking to grow personally, these lessons can help you close the gap between where you are and where you want to be.I encourage you to listen to the full episode during your next commute for more of Mike's inspiring stories and practical advice on leadership. For more on servant leadership, you can also check out a past Outside Insights blog on the topic. I'd love to hear from you. How are you applying the idea of servant leadership in your own life? How have you been impacted by a servant leader in the past? How are you or will you give back to others? Reply and let me know.Until next time, friends.Chris

Check out the full blog here!In life, there are assets and liabilities. An asset is a resource that brings value to others and a liability, on the other hand, is a responsibility or obligation. When it comes to your job, the question is simple: would you rather be an asset or a liability?We all strive to be assets! But let's acknowledge that no one is an asset 100% of the time—and that's okay. There are moments when our performance doesn't meet expectations, and that's part of the growth process. However, if we want to consistently add value and thrive in our roles, we can take steps to close the gap between where we are and where we want to be. How about a real life example?  An employee in an analytics role is looking to build a dashboard for key company metrics. To prepare, she takes a free course on the software needed to build the report before the project even gets the green light. The employee loves what she does, she wanted the knowledge anyway.  The outcomes helped the organization tie their outcomes to their strategy for employees, board members and even suppliers. She could have waited to be told what to do and when, this would have been good enough. Instead she added value in a visible way to the entire organization!So, how do you become and stay an asset?Creating value is at the heart of being an asset. The more value you create in a day, week, or hour, the more you contribute to the success of your team and company. But how do you consistently create value? Here are a few ways:Be a problem-solver: Don't just identify issues—bring forward solutions. This mindset shows initiative and helps your team move forward.Engage deeply: Get involved in your work with purpose. When you find meaning in your tasks, you'll naturally give more.Volunteer: Every meeting presents opportunities to step up. Be the person who takes on challenges and drives them to completion.Say "Yes": I once met a plant leader who shared that his rise to leadership came because, during the pandemic, he said "yes" when others hesitated. Sometimes, saying yes to new challenges can open doors.Becoming an asset is a mindset.  It's entrepreneurial.  And it's a competitive advantage to a leader or business that can cultivate an asset minded culture. And an advantage to an employee that excels at the concept!   Being an asset is about engagement and awareness and about understanding the goals and future of your company.  Your actions, if asset minded support the company on its journey.

On the latest episode of Outside Insights, I had the pleasure of speaking with Sheila Bravo, president and CEO of DANA (Delaware Alliance for Nonprofit Advancement). Sheila's career journey—from corporate marketing with brands like Vlasic Pickles and Godiva to nonprofit leadership—is all about adaptability, purpose, and lifelong learning. Her story holds valuable lessons for anyone, no matter their field. If you're searching for inspiration or a reminder that career pivots can lead to more fulfillment, you need to add this episode to your list. “You never make the plan the way you plan to make the plan.”  ​​Sheila didn't always envision herself in the nonprofit sector. For years, she thrived in high-powered corporate roles, leading well-known brands and traveling the world. But behind the scenes, something was missing. The long hours and constant travel meant Sheila was away from her family more than she wanted to be. “I wasn't around much… the success was there, but the fulfillment wasn't,” she reflected. The work that once energized her had become routine, and she began to feel disconnected from her purpose. Sound familiar? It definitely did for me when talking with Sheila. I often reflect on the long hours I would spend locked in my office while my growing family made memories without me. Eventually, something had to give and I had to make a change. Sheila did, too. She craved something deeper, a career that aligned not only with her professional skills but with her personal values. So, she made the bold decision to walk away from corporate America and seek work with greater meaning. Nonprofit leadership wasn't part of Sheila's original plan, but it turned out to be exactly where she needed to be. Meet DANA. The secret sauce behind nonprofits. During our conversation, Sheila highlighted the tough realities nonprofits face: rising costs, staff turnover, and funding that isn't keeping up with inflation. DANA, under Sheila's leadership, is helping nonprofits navigate these hurdles. They provide essential training, consulting, and strategy to help organizations operate more efficiently. Their standout initiative is a nonprofit accelerator that helps smaller organizations, especially those serving marginalized communities, scale their impact. Sheila calls DANA the “secret sauce” behind nonprofits, focused on empowering them for long-term success.Check out the episode on Youtube and learn more about Sheila on Placers website, here!

Our daily choices craft your life's story — what will today's chapter be?I have a long list of goals, life ambitions, projects, and tasks I want to accomplish. I bet you do too. No matter the goals someone has already achieved, it's human nature to crave more — to want to be better. That's why everyone I speak with has at least one goal or idea that haunts them — a nagging sense that they just can't find the time to do it all. Sound familiar?The answer to doing and achieving more is actually pretty simple — perhaps annoyingly simple: Live intentionally.Let's look at an example. One of the most cherished parts of my day are the mornings and that's because of the sacred morning routine I have carefully established for myself.For most of my early working years, I sprinted out the door, putting on my tie at stoplights, and skipped breakfast entirely unless a meeting demanded it. While a younger me thought I was saving time and being incredibly efficient by rushing through my mornings, the fact was I was killing my mind and body — and I sure as hell wasn't more productive because of it. I wasn't living with intention.Fast forward to the day we brought two Aussie puppies home. Just what my life of chaos needed, right? The two perfect cherries on top. Turns out, their presence in the home was just what I needed.During the first few weeks, I kept the same old routine; the only difference was that my two wide-eyed and yapping puppies chased me around the house, adding to the morning dysfunction as I frantically looked for my tie and jacket. They knew I wouldn't be home for hours and their puppy dog eyes instilled a new level of guilt in me — what's a guy to do?I begin waking up early to spend time walking Ziggy and Gracie. It wasn't just for them; it was for me, too, I soon discovered. I started to appreciate the quiet space before the day's chaos. It became more than a habit — it was a ritual. I learned to savor my coffee, move my body, plan my day, and enjoy the morning before everything else took over.I love my mornings now. I walk the dogs, meditate, plan, and sip my first cup of coffee long before the younger me would have even thought about waking up. Yes, I get more done, but it's not just about productivity. It's like defragmenting my mind, resetting for whatever the day might bring. For me, it's carving out intentional time so that I can bring my best self into the rest of the day.While curating a morning routine is one way I live intentionally, I'm able to identify other ways by taking the time to review my progress towards my goals and holding myself accountable.Read the full blog here: https://myplacers.com/building-better-days-impacts-simple-intentions

I believe the best ideas come from listening to people who see things differently. If everyone at the table thinks the same way, you're not innovating—you're just reinforcing the status quo. The spirit of this idea was a prominent topic in the latest episode of Outside Insights all about effective change management.I had the pleasure of sitting down virtually with Miriam Dicks, the dynamic Founder and CEO of 180 Management Group. Miriam is the kind of leader who gets right to the heart of what makes organizations tick—and what holds them back. With over 20 years of experience, her firm helps businesses and nonprofits navigate change and achieve high performance by addressing the root causes that impact culture and operations. Whether you're a leader, a team member, or someone dreaming of their own venture, Miriam's insights on change, culture, and personal growth are for anyone ready to take their next big step.1. Change Management: It's All About the PeopleDuring our conversation, Miriam emphasized that change management isn't just about managing tasks—it's fundamentally about managing, and supporting, people. Projects and initiatives often fail when they don't properly account for the human element. Successful change management brings people along on the journey, ensuring that changes “stick” and are sustainable.2. Culture is the Apex Predator“Culture eats strategy for lunch.” as the saying goes. Miriam deeply believes in the importance of culture in making or breaking strategic initiatives. If an organization's culture is unhealthy or resistant to change, even the best-laid plans can fail.3. The Challenge of Founder's SyndromeAlthough culture is the “apex predator”, there is something that can tank it: Founder's Syndrome. A major organizational challenge is what Miriam calls “founder's syndrome.” This occurs when a founder's personality and vision dominate the organization's culture, limiting diverse perspectives and stifling growth. To counter this, Miriam advocates for inclusive strategic planning that incorporates diverse voices and experiences.4. Diverse Perspectives Lead to Stronger StrategiesPlans crafted by just a few individuals are often unrealistic or lack practicality. Miriam suggests that involving a range of voices—from employees to external stakeholders—ensures a more grounded and realistic strategy. This approach also increases buy-in and commitment from those who have to execute the plan.5. Continuous Learning for Sustainable SuccessThose familiar with Outside Insights know I believe knowledge is power. Miriam does, too. No matter your profession, continuous education is essential and Miriam stresses the importance of staying ahead of trends through certifications, learning programs, and engaging with thought leadership. I challenge you to take this a step further and also consider folks in your network you could act as a mentor in a new area.6. It's Nothing PersonalToward the end of our conversation Miriam shared a valuable mindset for entrepreneurs: understand that the ebbs and flows of business are not personal. External factors will always affect business, it's how you respond to them that defines your success.While Miriam offers a fresh perspective on change management that is grounded in practical experience and strategic insight, her insights aren't just for CEOs or managers—they're for anyone who wants to make a difference, challenge the status quo, and build something that truly lasts. If you're ready to think differently about change and the power of diverse ideas, be sure to check out the full episode of Outside Insights here during your next commute.Until next time

I officially started my business 23 years ago — the morning of September 11, 2001.Of course, history and our lives changed forever that day. It was certainly a challenging start for the business, but challenges have been a constant companion throughout my journey.Today, I'm known as the guy who started a business from one dollar and scaled it to mid-market size without partners or investors. I bootstrapped it so that it could truly be my company. I've guided my business through thick and thin, through four recessions, 9/11, a pandemic, a fire, and even a flood (my building caught fire during the Super Bowl in the early 2010s). Through it all, we've adapted and evolved, always focusing on human resources, always maintaining a consultative approach, and always prioritizing culture.Over the years, I've learned countless lessons, personally and professionally. Here are the 23 that stand out most as I reflect on 23 years in business:Challenges are workout sessions: Entrepreneurs face challenges every day. These aren't just obstacles; they're opportunities to grow, get better, and solve problems.The path and the goal are separate: Goals will change as you evolve, and that's okay. You derive the most value along the way, as long as you stay true to yourself and know your values.Play the long game: Business is an ultramarathon, not a sprint. Good things and bad things will happen along the way. Keep your eye on the prize.Build your support system: Starting a business requires a strong support system. My wife and extended family of entrepreneurs supported me while knowing I had to learn on my own, even if it hurt.Leverage change: Change is one of your most important assets. Markets, situations, customers, employees — everything changes. Embrace it.Understand the phases of business: If you're blessed to make it through the first few years, you'll go through distinct phases — finding your market, building a small team, creating your first management team, and scaling processes and technology. Understanding this complexity and how you communicate as a business matters.Accept team evolution: The people who join you early for the entrepreneurial experience may be replaced as you grow with those who seek stability and scale.Be willing to work for free: Starting a business is hard. Be prepared to work for free to prove your idea. I did this for many months.Scaling is about small experiments: Scaling a business is a series of small experiments. Try things, learn, and either fail or succeed quickly, then repeat.Build a caring culture: I learned that I could build a culture where people truly care about each other and our community. Today, my business' culture is the most important element to our success. Cue lesson #11.Culture matters as much as strategy: Culture really does matter. A good strategy will only get you so far if you don't have a strong culture to back it up.To get the rest of the list click here. Thank you to everyone who has been a part of the Placers, Opposite the Crowd, or Outside Insights community these past 23 years. Your support has been invaluable.Cheers,Chris

Imagine transforming recycled tires into a thriving footwear business, then pivoting to reduce homelessness and run for governor. Sounds impossible, right? Not for Matt Meyer, this week's Outside Insights guest. I had the privilege of speaking with Meyer to explore his approach to leadership, the impactful initiatives he's been part of, and his vision for Delaware's future.Matt's desire to make a positive impact was strong even before his teaching and political career, starting with a move to Kenya. After serving as a diplomat in Iraq, where he was embedded with the army, Matt returned to the U.S. and—you wouldn't have guessed it—began teaching sixth and seventh-grade math. During his time as a teacher, he became dissatisfied with the state's education system. Driven by a desire to create meaningful change, Meyer decided to run for office. Despite initial skepticism from his family and the challenge of facing a well-established incumbent, his grassroots campaign led to an unexpected victory. This experience underscored his belief in community-driven initiatives and the power of perseverance—both popular topics here at Outside Insights.Matt's desire to make a positive impact was strong even before his teaching and political career and started with a move to Kenya. There, he co-founded a footwear company that created sandals from recycled tires.  This venture provided employment and economic opportunities in one of Nairobi's poorest neighborhoods and the challenges and successes of this endeavor gave him a unique perspective on economic development.Today, as the chief executive of New Castle County, Delaware's largest county, Matt Meyer oversees essential services such as law enforcement, emergency response, libraries, parks, and affordable housing. His leadership focuses on practical solutions that directly impact people's lives over political rhetoric. “We don't make promises, we make plans, and then our job is to turn those plans into real progress.” – Matt Meyer Meyer's vision for Delaware as governor is focused on three key areas: improving education, healthcare, and housing. Drawing on his background as a teacher, he aims to elevate Delaware's education system. In healthcare, he seeks to make services more accessible and effective, inspired by his wife's experience as an emergency room physician. Additionally, he plans to tackle the state's affordable housing shortage to ensure more Delawareans have stable homes. To learn more about Matt's journey and vision for Delaware, listen to the full podcast episode here. For more inspiring stories and actionable insights, tune into the Outside Insights podcast. You never know who our next guest will be! Until next time friends,Chris

Let's face it: life is a series of decisions. From something as simple as what we eat for breakfast to major career moves, we make thousands of choices each day (between 33,000–35,000!). Some are automatic, handled by our subconscious to keep us sane, while others require careful consideration and come with their fair share of anxiety. Reflecting on our decisions — big and small — can reveal patterns that shape our lives. Perhaps it's patterns of overspending on impulse buys, avoiding crucial conversations or choosing the path of least resistance. If these patterns sound familiar to you, it's time to go back to the basics and consider how we're making decisions.There are many decision-making models out there. Charlie Munger's are a personal favorite of mine — you can learn more about them here. In fact, I mentioned his book in my last post on closing your gap through reading. Another favorite is the Almanack of Naval Ravikant. Each offers a toolkit to broaden our understanding and improve our choices.See, Think, Act: My Decision-Making ModelLongtime readers will be familiar with See, Think, Act — a decision-making model that has been coined and passed down through generations of Burkhards.It's a simple yet effective approach to closing gaps by making better-informed choices. The key lies in gathering the right information (See) and thoroughly analyzing it (Think) before taking action (Act). It sounds straightforward, but in a fast-paced world where speed often trumps thoroughness, it's easier said than done. Deadlines loom, pressures mount, and action often feels more urgent than reflection. In fact, at times it feels like the world wants us to be busy — more on that you can check out Slow Productivity by Cal Newport.Yet, my experience tells me that slowing down to gather insights pays off in the long run. It's about making fewer, better decisions rather than rushing into ones you may regret later. I challenge you to remember and use See, Think, Act when you're faced with your next small or big decision.Mastering See, Think, Act is like honing any skill — it takes practice. By adopting this approach, you empower yourself to navigate decisions with confidence and clarity. Whether in a tense staff meeting or facing a significant purchase decision, taking a moment to gather facts and consider implications can lead to more satisfying outcomes.Remember, closing your gap isn't an overnight feat. It's a gradual process of learning, adapting, and improving. Next time you find yourself in a pivotal moment — at work, at home, or anywhere in between — try applying See, Think, Act.Ask questions, seek more information, and after you've done that — trust your gut. Over time, you'll find your decision-making and problem-solving skills sharpen, and you'll move closer to the life you envision.So, here's to closing gaps, making informed choices, and embracing the journey ahead with confidence (most of the time).Until next time, friends.Chris

In the latest episode of Outside Insights, I had the pleasure of interviewing the dynamic duo, Marnie Stockman and Nick Coniglio, tech leaders, co-founders of Lifecycle Insights and co-authors of “Lead It Like Lasso“. During our conversation, we dove into their unique approach to leadership, drawing inspiration from none other than the TV character, Ted Lasso. From their journey co-founding and scaling Lifecycle Insights, Marnie and Nick shared a wealth of wisdom. Finding Inspiration from Ted Lasso Who would have thought that a fictional soccer coach could provide profound leadership insights? Marnie and Nick did. They admired Ted Lasso's positive, people-focused philosophy and saw many parallels to their own leadership experiences. Their book aims to help readers cultivate these qualities, encouraging them to become more effective and authentic leaders. Marnie and Nick believe that effective leadership starts with leading yourself—aligning with your core values and being true to who you are. They highlighted that a lack of authenticity can create a sense of mistrust among employees, something that can tank your team's morale. In a past life I was a football coach who converted to a high school soccer coach. I was not technical enough to lead quite like Ted Lasso, but I did it in my own way! I blogged about it here, if you want to check it out. The Importance of a “Personal Operating System” One of the standout tools they mentioned from their book is the “personal operating system” exercise. This exercise helps team members understand each other's strengths, weaknesses, and work styles, fostering better alignment and collaboration. It's a practical way to nurture individual strengths, much like Ted Lasso does with his team. Longtime listeners know how much I value tools that help people understand themselves and their values—I absolutely loved learning about this one. An Outside Insights Must: Balancing Work and Life Marnie and Nick also stressed the importance of self-care to maintain balance. They engage in activities that rejuvenate them, such as exercise, learning new things, and spending quality time with family. Nick enjoys playing golf, while Marnie finds relaxation in knitting. These hobbies help them stay grounded and maintain their well-being amidst the demands of their professional lives. This episode was a treasure trove of leadership wisdom and practical advice. Marnie and Nick's book, “Lead It Like Lasso“, offers a refreshing take on leadership. For those seeking to enhance their leadership skills and become more authentic, empathetic, and effective leaders, this Outside Insights episode, and their book, are invaluable resources. Book Recommendations For other books to add to your summer reading list, check out a few other titles we discussed on the podcast below:“

If you've been part of the Outside Insights community for a while, you're familiar with the concept of closing your gaps. For those of you that are new — welcome! Our goal here is to take steps every day to live a more intentional and authentic life, and closing our gaps is key.The “gap” represents the space between where you are now and where you want to be. It encompasses every aspect of your life: personal, work and career goals, dreams, and aspirations. So, how do we close these gaps? Today, I want to focus on one of my favorite tools: Reading.Yep — reading. Hear me out!Reading is a seemingly simple activity that translates directly into knowledge building. My advice: you should always have a book in progress.I am often in conflict about how to spend my time. Should I be in action mode and doing something productive, or have I earned the right to sit in the sun and read? Reading often feels like an indulgence, but I have come to learn that it is essential.I love nothing more than to spend a Saturday morning putzing around. As the self-proclaimed Chief Putzing Officer, I do the smallest tasks that often go unnoticed, like cleaning the coffee machine or putting things back in their place. However, I struggle to just “be” in the moment unless I feel I have earned it — that is, until I start reading.For me, reading signifies that I am organized and on top of my to-do list and life plan — Reading unlocks creativity, exposes me to new ways of thinking, and generally helps exercise my brain.So, how do you close your gaps and read more? Here are a few tips:1. Start a Book Club: At Placers, we have a club called A Better Book Club, with hundreds of curated titles. We even pay people to read. Imagine that!2. Set a Reading Goal: Changing habits requires measuring efforts. Are you willing to measure your progress on a daily basis?3. Trust the Process: Knowledge doesn't happen overnight. It comes as you consume and apply it.4. Start Simple: Pick a book. I often practice interviewing employees and giving them book recommendations. Need a summer read? Want to learn something new at work? Looking for knowledge on a world event? Challenge yourself. And hey, if you're just looking for a little escape in a good fiction book, that does the trick too.After you read this, I hope you're inspired to dust off your “to be read” list or head to the bookstore to see what title pops off the shelf for you. It doesn't matter what you read, as long as you're reading, learning, stretching your imagination, etc. you're doing yourself a much deserved service.And, excuse my directness, but if you want to further close your gaps, try my book, Opposite the Crowd. Each chapter focuses on lessons learned through a lifetime of trials and triumphs in life, business, entrepreneurship, sales, service, and leadership. It's purpose? To help people take the steps they need to take to close their gaps. Check it out on Amazon here.I've included a few favorites from my summer reading list below.Slow Productivity by Cal Newport — If your looking for answers to get out from under your inbox and slack channel.A Calendar of Wisdom by Leo Tolstoy — A daily bit of wisdom with spirituality as its root.Poor Charlie's Almanack: The Essential Wit and Wisdom of Charlie Munger by Charlie Munger — Read about the “richest” man and I don't just mean money!The Son by Philipp Meyer — A page turner, Maybe the best historical fiction book I have ever read. Caution its graphic.

In the world of social entrepreneurship, few stories are as compelling and full of teachable moments as Scott Beale's story. Recently, we had the pleasure of hosting Scott on our Outside Insights podcast, where he shared his personal journey from an aspiring changemaker to a global leader in fostering youth leadership and international volunteerism. Scott, who grew up in a family of educators, had his eyes opened to the world's inequities while volunteering in Bosnia at age 20. This experience led him to found Atlas Corps in 2005, an innovative program often described as a “reverse Peace Corps.” The mission of Atlas Corps is to address critical social issues by developing leaders and strengthening organizations through training programs and a global alumni community of skilled social change professionals. I strongly encourage you to learn more about their mission here. Building Atlas Corps from the ground up was not easy. Scott faced plenty of skepticism from others along the way. But he persisted, fueled by the belief that positive change is possible when you refuse to accept the status quo. “People often fear that…when you choose to believe that change is possible, you then become responsible for making change. It's much easier to accept you have no power than to try to change the world.”-Scott Beale Now, Scott's journey has led him to his current position as the U.S. Peace Corps' Associate Director for Global Operations. In this role, Scott continues to advocate for international service. On this episode of Outside Insights, he shares personal reflections that I really connected with, as he emphasized the importance of enjoying the journey rather than fixating on the destination.  Scott and I have been loosely connected via family connections over the last many years, and I watched from afar as Scott built Atlas Corps from scratch. Over time, I began to understand his mission and see his impressive outcomes and impact.  This is a classic story of an entrepreneur finding a gap in the marketplace and filling it with a passionate solution. Scott's advice to our listeners is simple yet profound: seize any opportunity to make a difference. The road may be unpredictable, but it is rewarding. His story is a powerful call to action—be bold, embrace the journey, and use your potential to transform the world.If you're inspired to create change, remember Scott's words and take those first steps towards a better future. Do you have a “crazy” idea that has the potential to make a big impact? It doesn't have to change the world to be profound – it could change one life, or even just change your life. Reply to this email and let me know. Until next time friends,Chris

I've started several businesses, bootstrapped them, and grown them to mid-market size. I coach entrepreneurs and leaders to help them achieve the life and business they desire. My day job is with Placers, where we've been placing thousands of people for over 50 years. I spend my days and nights helping individuals close their personal and professional gaps — it's my purpose. This is the essence of Outside Insights. Listen to the episode to get the several musings I think we could all take something away from:By applying these insights and continuously working to close your gaps, you'll be on your way to achieving both personal and professional success.There is so much more to add to the list — and we're all strengthened by collective experiences in the Outside Insights community. What would you add to the list? Reply and let me know!Until next time friends,ChrisHelpful linkshttps://myplacers.com/lessons-from-lifetime-closing-gaps/https://myplacers.com/my-life-incomplete-without/https://myplacers.com/build-the-life-you-want-2/https://myplacers.com/why-we-should-be-change-makers/https://myplacers.com/power-of-knowledge-see-think-act/

As most of you know, a key tenet of the Outside Insights way is breaking away from the grind to take care of one's physical and mental wellbeing. I was very honored to have the opportunity to talk with Dr. Tricia Thompson for the latest episode of Outside Insights learn about her journey in the medical field and some critical wakeup calls everyone can learn from.Dr. Thompson swapped the ER for functional medicine, after 20 years of feeling stuck just treating symptoms and not the real causes of why more and more people were feeling sick.Tired of the band-aid solutions in emergency care, Dr. Thompson now focuses on getting to know the full story of her patients' health. Functional medicine is her tool for doing just that—it's all about understanding the whole picture, from lifestyle to body systems, and fixing what's actually wrong.Dr. Thompson made a real difference in my health.  Chronic health conditions and RA had worn me down and I felt like I had no options.  Dr. Thompson helps me do the right things today looking at health from a total point of view: food, supplements, hydration, mindfulness, exercise and our environment and our past exposures (smokers, mold, workplace).  This is no magic pill cure, it's knowing what to do so I can live my best life today - and that is priceless.Consider some health challenges that you're currently dealing with. Have you worked to understand the root causes of them? For many people, “stress” is the glaring culprit behind their symptoms.Because of this, Dr. Thompson is big on tackling stress. To mitigate stress in the moment and avoid long term impacts, simple practices like breathwork can be a game changer, helping calm down our overworked nervous systems. Of course, that's only the tip of the iceberg. Dr. Thompson believes our bodies know how to heal themselves—we just need to give them what they need. Think good food, enough sleep, and less junk, both in our diets and environments. Today, Dr. Thompson is on a mission to make functional medicine mainstream and affordable and believes everyone should have the chance to get at the root of their health issues, without insurance headaches getting in the way.I know I preach the importance of wellness to achieve success and happiness in all aspects of your life. If you take one thing from this episode, I hope it's this - listen to your body, it's smarter than you might think. If something feels off, dig deeper - it's probably trying to tell you something important. Here's to prioritizing our health in 2024 and breaking away from old patterns that no longer serve us. I hope this episode inspires you to make the changes you've been waiting to make.Until next time friends, Chris 

Here's the thing — quitting shouldn't be a bad word. But why does it often feel like it is?At Placers, we champion values like results-driven performance and relentless hustle, epitomized by Winston Churchill's wartime call to “never, ever, ever give up.” This motto resonated so deeply with me that it found its way onto t-shirts for the high school soccer teams I coached. My journey through rebuilding Placers after the 2008 recession and the pandemic has taught me the essence of perseverance — I even carry a coin in my pocket inscribed with “the obstacle is the way,” a nod to Ryan Holiday's influential work.The never give up mentality was instilled in me from the beginning. When I was young I wanted more than anything to be a Cub Scout. From the day I joined I was all in, and my mom even became our Den Mother. I loved everything about the Cub Scouts, from the pinewood Derby, the meetings, and merit badges. I loved it all until one day — I just didn't anymore. One by one my friends dropped out and soon I realized they were what made the scouts so enjoyable in the first place. My parents encouraged me to honor my commitments and I stuck it out until the end of the year before informing them I wouldn't be returning.A little later in life, I worked tirelessly to make the senior baseball team at age 14 and was filled with pride when I learned I made the cut. Then, the day before the game, a star player — a 15-year-old who was bigger, stronger, and more skilled — suddenly joined the team. I felt intimidated, frustrated and I remember the distinct urge to quit washing over me. Again, my parents provided sound advice and urged me to contemplate whether stepping back was truly the right decision. In the end, I chose to stay the course and I'm glad I didn't let my ego win that day.As children we're taught that quitting means “giving up”. The heroes in our storybooks never give up. Giving up is “weak” and being weak must be avoided at all costs. But, as uncomfortable as it may feel, sometimes quitting is the best thing you can do for yourself.Other people's perceptions often get in the way of our desire for change. “What will my team think of me if I leave the company?”, “This partnership is no longer serving me, but I don't know how to have the conversations that need to be had”, “I don't have the bandwidth to give to this hobby anymore but I don't want to disappoint my friends”, etc. Do these questions sound familiar?As an entrepreneur I've faced numerous challenges that forced me to question my path both professional and personally. Over the years, I've narrowed down five questions that I use as a guide to determine if I would benefit more from persevering or allowing myself to embrace change.Take a moment to consider a crossroads in your life or a big decision that has been weighing down on you for a while. Now ask yourself these questions:1 — Sunk Costs: Are you continuing just because of the time and resources that you've already put in? Does the value of your past investment outweigh the current and future investment required to continue?2 — Effort and Outcomes: Have you done everything possible to succeed? Is there anything you could change up to see if it would drive different results?3 — Original Intentions: Why did you start this endeavor in the first place? Are you still reaping the intended benefits or have circumstances changed?4 — Opportunities Upon Quitting: What new possibilities could quitting open up? I'm not just talking business here. Could quitting a side project open up space for you to pursue something more aligned with your goals? Could it bring you more energy to funnel into your family or wellness journey?5 — Joy and Satisfaction: Does this path still bring you joy? If it doesn't — the answer will alw

Hello,In this week's episode of Outside Insights, I was joined by Mac Macleod, the co-founder of Carvertise, a successful media company revolutionizing ride-share advertising. Mac and I go way back to the start up days of Carvertise as I worked closely with his co-founder, and previous podcast guest, Greg in local not- for-profit work with Junior Achievement of Delaware. Over the years, Mac and I have always scheduled time to talk business and share ideas and concepts that have helped us at key reflection points in our lives. We have been in MasterMind Leader groups together, shared the stage at entrepreneurial events, even done other podcasts together. I'm honored to now have Mac as a guest on the Outside Insights Podcast.A summary of our discussion can be found below, but I encourage you to listen to the podcast episode here during your next commute!Founded in 2012, Carvertise has become a big player in the advertising industry by leveraging ride-share vehicles for advertising. Major brands, like Netflix and 7-Eleven, partner with Carvertise to strategically place ads on Uber and Lyft cars to boost brand visibility. Even if you're not familiar with the Carvertise name, you've definitely seen these advertisements if you're cruising around major cities.Mac's Entrepreneurial JourneyMac and I took a deep dive into discussing the trials, successes, and personal and professional growth that comes with entrepreneurship. During our discussion, Mac stressed the importance of enjoying the entrepreneurial process, despite inevitable challenges. Mac talks about the excitement and “adrenaline” of the early startup days when everything feels possible. Like many young entrepreneurs, he used to want to “conquer” every day but now focuses on chipping away consistently.A significant part of the discussion revolved around how leadership styles must evolve as a company grows. Mac reflected on the shift from being hands-on and leading by example in the early stages, to adopting a more strategic and supportive role as Carvertise expanded. Effective leadership, according to Mac, now involves empowering a skilled team to drive the company's vision forward, making adjustments as necessary to navigate the unpredictable landscape of business.Finding Balance and Personal GrowthIn true Outside Insights fashion, Mac and I discussed how to maintain a balance between the demands of entrepreneurship and the other facets of life. We share a similar approach to finding this balance, as Matt makes time for activities that recharge him, such as Brazilian jiu-jitsu, which helps him stay present and engaged. This practice of self-care and mindfulness is crucial for sustaining the energy and creativity needed to tackle daily business challenges. You can't show up for others if you don't show up for yourself.Mac's journey with Carvertise illustrates the multifaceted nature of entrepreneurship, from the excitement of starting up to the complexities of scaling a business. His insights serve as valuable lessons for aspiring entrepreneurs, highlighting the need for resilience, adaptability, and a clear sense of purpose.Until next time, friends.Chris Mac's Book Recommendations:–

In case you missed it, Placers President Chris Burkhard shared his Outside Insights vlog on our 2024 theme: "Our Theme Is To Be"Despite loss, he urged us to "embrace change & find opportunity in every moment."Key Quotes:"Be present, supportive & our best selves to honor our colleague's legacy.""This year is about being over doing...moving forward with intention.""Be true to who we are & ready to adapt."Watch Chris' full Outside Insights vlog for his inspiring perspective.#PlacersStrong #BeingOverDoing #OutsideInsights #2024Theme

I'm a Delawarian through and through and perhaps one of my favorite characteristics of our little state is the big impact that local nonprofits have on our communities. I've been honored to speak with many leaders from these non-profits and am thankful that I can further their message through the Outside Insights platform.Recently, I had the chance to speak with the co-founder of one of my favorite organizations yet: Cierra Hall-Hipkins from Network Connect.Founded in 2019, Network Connect serves as a bridge to fill gaps in Delaware's community services by providing unique support tailored to the needs of Black and Brown families. Cierra and her team work to build community capacity by coordinating grassroots and local partners to provide youth and families with social services, education programs, workforce skills, and mental health support.Follow this link to listen to this episode of Outside Insights to learn more about Network Connect's mission.Two of the Network Connect's critical initiatives you'll hear about in the podcast include their Community Well-Being Ambassador (CWA) program and their Future Culture Creators workforce development program for teens.The ambassador program employs local residents to serve as connectors between community members and resources. CWAs provide mental health, substance abuse, positive activities, youth support, and essential needs solutions.The workforce development program provides teens with professional skills as well as training in design thinking and civic engagement. Over 100 youth have already graduated from this life-changing program!So, what inspired Cierra to take on such an important mission in the first place? Cierra's motivation comes from her lifelong passion for service and Wilmington roots. With degrees in rehab counseling and experience in nonprofits and education, she has witnessed firsthand the needs not being met in many communities.Running a growing nonprofit is not without challenges, but Cierra stays resilient. She emphasizes the importance of empathy, patience, and sticking through the tough times. Support from her team and her spiritual grounding also keep her going.There are always more people to serve, so Network Connect continues to expand their impact — and the team has big goals this year! Please consider supporting Network Connect's mission by attending their fundraising gala on Friday, April 20. Tickets can be purchased here! Be sure to follow along with Network Connect's mission on Facebook and Instagram.Thank you for listening, reading, and supporting this important cause, friends.ChrisHelpful Links:– Website: www.networkconnect.org– Facebook: Network Connect– Instagram: wearenetworkconnect– Upcoming Gala: April 20th at the Community Education Building

In life, we encounter a diverse cast of characters. Among the cast that surrounds us, there are characters that particularly stand out, such as energy vampires — individuals who, knowingly or unknowingly, sap our vitality and leave us feeling drained. These individuals aren't confined to our social circles; they can also reside within us, manifesting as counterproductive thoughts and internal conflicts.The key to a peaceful life lies in our ability to manage our energy wisely, intentionally choosing where to focus our attention.Imagine an alarm clock that goes off constantly, without serving an actual purpose — begging for attention and probably being more than a little unsettling. That's an energy vampire — metaphorically, at least.Have you ever found yourself multitasking to the point of distraction, or caught in a meditation session that's hijacked by a barrage of unrelated thoughts? This internal battle not only zaps our focus but also our enjoyment of the present moment. Those thoughts? Energy vampires.The company we keep can significantly impact our energy levels. Reflect on the people who invigorate you, those whose presence motivates you. On the flip side, consider those whose company leaves you feeling drained after every interaction — whether it be from negativity, complaints or just hard to handle egos.Identifying Common Energy VampiresEnergy vampires come in various forms, and recognizing them is the first step toward reclaiming our energy and peace:The Complainer: This type thrives on negativity, turning every conversation into an opportunity to vent, leaving us emotionally spent. You can set healthy boundaries with these types of energy vampires while still being a good friend.The Narcissist: They demand constant attention and admiration, draining our emotional reserves.The Victim: Trapped in self-pity, they offload their burdens onto us, impeding on our own emotional space.To protect our well-being, it's crucial to establish boundaries. Learning to say “no” and prioritizing our mental health over our relationships with energy vampires is key. Lets face it, some of those that are energy vampires are family, dear friends, business partners, neighbors, they are all around us. Take a second and pause, you do not have to engage, be dragged into the drama, or even participate. You have the right and can develop the skill to emotionally detach yourself. You're not being rude, rather you're practicing equanimity — mental calmness in the face of adversity. So you have a choice, don't allow yourself to get to the place of resentment, anger and martyrdom. Don't engage.And beyond external factors, we must also manage the energy vampires within our minds. Competing thoughts, doubts, and fears can exhaust our mental health, much like physical exertion wears out the body.So, how exactly do we protect ourselves from internal energy vampires?Meditation, mindfulness, and self-reflection are potent antidotes to the internal chaos. By becoming aware of our thought patterns, we can channel our mental energy towards more positive and productive pursuits, rather than letting it be siphoned off by these internal distractions.Life is far too precious to be overshadowed by energy vampires. My challenge to you is to make a conscious effort to identify these draining influences, whether they're in your circles or within yourself, and take active steps to minimize their impact.Start this week and begin to uncover these hidden drains on your energy, establish firm boundaries, and cultivate positive habits that nurture a more balanced and enjoyable life. In doing so, you can ensure your life is filled with the vibrancy and peace you deserve.Until next time, friends.Chrishttps://myplacers.com/energy-vampires-navigating-draining-forces-in-our-lives

In this insightful episode of the Outside Insights podcast, I sat down with John Ratliff, the entrepreneurial force behind Align 5 and CEO of Scaling Up Coaches.During the episode, John and I discuss the multifaceted journey of entrepreneurship and the significance of mental health and creativity in the entrepreneurial realm.  I have known John for decades and admire his body of work, accomplishments and drive to impact the entrepreneurial landscape globally. John has been a top 100 wish list target for Outside Insights - goal accomplished!Few have built a business from scratch, bootstrapped, built organically, grown by acquisition, exited successfully, been an investment banker, entrepreneurial coach, leader of coaches and all in all entrepreneurial advocate. Most importantly, John is a learner, loves new ideas and seems to always see the possibilities and bigger picture. I'm always feeling inspired by John.Save this podcast for your next commute or workout to hear two serial entrepreneurs discuss: The importance of recognizing and leveraging hidden assets within your business or any new venture. The value of external perspectives in uncovering these "Rembrandts."The challenges of entrepreneurship, including the risk of isolation and mental health struggles.The significance of creativity, curiosity, and continuous learning in navigating the fast-paced business landscape.The need for a supportive community and the willingness to seek help and mentorship.John Ratliff's entrepreneurial voyage began with his call center business, which, despite initial hurdles, laid the foundation for his understanding of business dynamics and growth strategies. His involvement with Align 5 and Scaling Up Coaches underscores his commitment to nurturing middle-market companies and their leaders, emphasizing the critical role these entities play in the economy.A pivotal theme John discusses is the concept of "Finding Your Rembrandt in the Attic." This metaphor illustrates the often-overlooked assets within businesses that, when recognized and leveraged, can significantly enhance a company's value. John stresses the importance of external perspectives in identifying these hidden treasures - someone to help you see what may have been right in front of you the whole time.The conversation also touches on the solitary nature of entrepreneurship. John candidly shares the challenges and internal struggles many entrepreneurs face, including the risk of isolation, depression, and burnout. He advocates for a supportive community and the courage to seek help, emphasizing the importance of mental health awareness and self-care in the entrepreneurial journey.John's leadership philosophy is deeply ingrained in the principles of creativity and lifelong learning. In an era marked by rapid technological advancements and societal shifts, he believes that the ability to adapt and innovate is paramount for entrepreneurial success. His parting advice for entrepreneurs: Take moments to reflect on achievements and while remaining grounded in the fundamentals of business. Don't get caught in the allure of rapid, often unsustainable, growth strategies. I hope you find yourself as inspired as I am in guests like John - who have achieved their goals many times over through grit, resilience and a healthy amount of stubborness. Thanks for listening, friends.ChrisLinksOpposite The Crowd

I'm going to share a little secret about your job and career. It's a simple truth: You, and only you, are responsible for managing your career. This wasn't always the case. Our grandparents lived in a world where careers were often linear and lifelong, with a single organization rewarding decades of loyalty with a gold watch as a symbol of their appreciation. But times have changed.Today, we outlive companies as they are bought, sold, merged and closed or changed in ways we don't fit or don't want to be a part of. The speed of business is relentless, and staying afloat in such a competitive environment is challenging enough, let alone managing a career through it.I have a dear friend who exemplifies the power of proactive career management. Over 26 years, she worked closely with a recruitment leader who helped guide her through four company changes, numerous geographical moves, and transitions to different roles. This was possible because of the trust she shares with her mentor and their deep understanding of her career narrative. The success she's enjoyed speaks volumes about this approach. Like her, we all need that sounding board, someone to share ideas with, and occasionally, someone who can open doors for us.You might wonder, “Shouldn't I be managing my career on my own?” Think about it: We outsource so many aspects of our lives to experts — real estate, dental care, housekeeping. Why should career management be any different? Many of us rely on family, mentors, or workplace leaders, but there's another option: a career agent.What is a Career Agent Anyway?A career agent is more than just a mentor or coach; they are a dedicated professional who understands your industry, your personal story, and your career aspirations. They offer tailored advice, whether you're preparing for a performance review, negotiating a raise, or contemplating a job change.They're also there to help with practical aspects like refining your resume, honing interview skills, or building your network. But more importantly, they encourage proactive career management. Instead of updating your resume only when a job is at risk, a career agent helps you keep it current. You should update your resume every 90 days. It's much easier to write down your wins while they are fresh!Finding Your Career AgentSelecting a career agent is a significant step. Look for industry leaders or professionals whose work you admire. This person could be a coach, HR professional, recruiter, or consultant. When choosing your agent, consider:– Industry knowledge: How well do they understand your field?– Alignment with your needs: Do their advice and style resonate with you?– Long-term engagement: Are they prepared to be a part of your journey for the long haul?– Coaching style: What kind of counsel do you respond to best?After you have people in mind, schedule meetings, interview potential agents, and determine who best fits your needs!The bottom line: Managing a career in today's fast-paced world is daunting. A career agent can be a pivotal resource in navigating this journey. They offer more than advice; they provide a partnership for growth and success.For more insights on finding a career agent, check out our podcast episode on this topic in “Opposite the Crowd,” available in audio, paperback, and e-book formats.Remember, the path to career success is rarely walked alone. Find your guide, your mentor, your career agent, and take control of your journey. I know I have more than a few career agents I've looked up to along my journey.Until next time, friends.Chris

In this episode of Outside Insights, I chat with Pat Callihan, CEO of the national nonprofit Tech Impact. During our discussion, Pat shares how his organization is creating meaningful change through technology and workforce development programs.I'm inspired by Pat's commitment to leveraging technology for greater social impact through workforce development and nonprofit empowerment. Many of you know about Placer's own Act of Kindness Promise, here we provide both career coaching and business consulting sessions free of charge. Pat's leadership and vision are making a tangible difference, and motivates me to discover opportunities to do even more for our community.Key topics we cover include:Tech Impact's flagship IT Works program that has trained over 1,400 young adults for careers in technology. Many graduates see their income double or triple, creating a pathway out of poverty.The CX Works program that specifically trains people for jobs in the high-demand contact center industry. This was recently expanded through a pilot at a women's correctional facility, providing skills for re-entry.How Tech Impact supports 700 Delaware residents to enter technology jobs through partnerships with the state Department of Labor. This is helping address the skill gap locally.Consulting projects that have helped hundreds of nonprofits adopt cloud computing, donor management systems, cybersecurity protocols and more. This increases their capacity to further their missions.Exciting growth of Tech Impact's Data Innovation Lab that is informing data-driven decisions on pressing social issues like health care access, housing stability, addiction treatment and more.Outside Insights listeners interested in learning more can check out Pat's book recommendation "Zen and The Art of Motorcycle Maintenance" for perspective on enjoying the journey versus fixating on details.I hope you enjoy this conversation and feel motivated to discover how you can make an even bigger impact in your community too.Until next time, friends!ChrisHelpful LinksOpposite The CrowdSpotifyhttps://open.spotify.com/show/2uGQIYB4eG0yKYAsfjkzGmAmazonhttps://www.amazon.com/Opposite-Crowd-Want-Must-Know/dp/B0C9S8B1CFWant this content in your email inbox? Subscribe to Outside Insights Check out Placers StaffingCheck out Chris's WebsiteCreditsHosted by Chris BurkhardMusic by Steve Miller and Lainie Miller

Welcome to 2024! We are trying something new on the Outside Insights Podcast with some solo podcast and thought leadership in addition to the interviews we have shared have been part of what Outside Insights is and the community around it. Thank you for tuning in to the Outside Insights Podcast! We appreciate your support and look forward to bringing you more valuable content in the future. Don't forget to subscribe, leave a review, and connect with us on social media!Helpful LinksTaking Control of Your Career in 2024: A New BeginningWant this content in your email inbox? Subscribe to Outside Insights Check out Placers StaffingCheck out Chris's WebsiteCreditsHosted by Chris BurkhardMusic by Steve Miller and Lainie Miller

In this episode of Outside Insights, I chat with Chris Bystriansky, an author, attorney, real estate investor, coach, speaker, and endurance athlete. Yeah - some people really can do it all.During our discussion, Chris shares his journey from a challenging childhood to pursuing higher education and then eventually finding himself climbing the corporate ladder. He then shares how his focus turned to identifying passive income streams, like real estate investing. Through his ventures, he realized the corporate path didn't guarantee happiness or fulfillment.Chris emphasizes the importance of having multiple income streams and passive income as a safety net against potential job losses. He shares his philosophy on overcoming inertia and embracing change, even though it's difficult. I really feel like we can all take something away from his experiences. I loved hearing how Chris taught his young daughter about investing and passive income. He paid her to do chores, then let her "buy" household assets like their toaster. He paid her weekly "rent" for the family using her toaster, giving her hands-on financial literacy. She even charged late fees! Ultimately laid off from chores, she still earned rental income from "owning" items. This clever firsthand investing lesson inspired Chris's book "Renting From My 6 Year Old"When he's not building passive income, Chris works to push his physical and mental limits through endurance events like Ironman triathlons. His book "New Steel" relays how we can overcome challenges and do more than we think possible. I identify with many lessons in this book as regular listeners know I've had my fair share of physical and mental health journeys.Key topics we cover in this episode include:Taking control of your career path and why the path least traveled may be the bestTeaching financial literacy to your children early to set them up for success The importance of building a financial safety net and passive streams of income Continually challenging yourself, both physically and mentally  Why you should focus on making progress in small steps rather than getting overwhelmed trying to make sweeping changes all at once.I hope you find as much value in this conversation as I did when I connected with Chris. One of the best ways to improve yourself is to surround yourself with people that inspire you - and I sure left this conversation feeling inspired. Until next time, friends.ChrisBooks Mentioned:- Renting From My 6 Year Old by Chris Bystriansky - New Steel by Chris Bystriansky- How to Win Friends and Influence People by Dale Carnegie- Can't Hurt Me by David Goggins- Living With a SEAL by Jesse ItzlerChris Bystriansky's website:https://chrisbystriansky.com/

We're officially kicking off the 2023 holiday season this week! With that in mind, I wanted to bring you some fun, lighter content to be consumed while recovering from too much tryptophan and your leftover turkey.Thanksgiving is a time to count our blessings and to recognize our abundance and it is my hope that you spend this long weekend with your loved ones, friends and family and with your community. Thanks for being a part of my community, whether that's through Placers, Outside Insights, Opposite the Crowd or wherever our journeys may have crossed. This episode of Outside Insights is endearingly named the “Misfit Thanksgiving Special” and features my backpacking group and some of my longest friendships.What is a Misfit, you might ask? If you ask old Merriram Webster, a misfit is a person whose behavior or attitude sets them apart from others in a conspicuous way, IE) “A motley collection of social misfits''.  My personal group of Misfits has bonded over all things backpacking over the years and, as we get older, are still endeavoring to live life enjoying the outdoors. We tell bad jokes, often, are regular raconteurs on the trail, discussing our successes and setbacks. We even remember to take a selfie or two for our folks back at home. When dubbing our group the Misfits, little did I know that there is also a common thing called a Misfit Thanksgiving. Started by Nashville musicians who could not travel home for the holidays, Misfits got together with friends in the area, or frankly anyone else who did not have a place to go for the holidays. If you ask me, this concept perfectly lives up to the spirit of Thanksgiving: Spending time appreciating our bounty, breaking bread and being with your community - whoever that community may be. A Misfit Thanksgiving is inspired by the fact that family can be found anywhere and often has little to do with blood.My Misfits have regular meetings, training schedules, group by-law and even t-shirts. But at the core, we're really just a group of men from all walks of life finding common purpose out on the trail - and prioritizing our mental and physical health while we're out there. Our group mantra has informally become a quote by John Muir, included below. We say it often and we mean it. “Thousands of tired, nerve-shaken, over-civilized people are beginning to find out that going to the mountains is going home; that wildness is a necessity.”  - John MuirI'm so excited for you to learn more about the Misfits during this episode of Outside Insights - I think everyone can take value away from our discussion. Maybe you'll even see a little of yourself in one of their stories. During the podcast, I'll guide the discussion as you hear from Mark, the founder of the Misfits, Jack the retired photographer and resident botanist who can outhike all of us, Chris (the other Chris), our master chef and resident gearhead, and Ray, the guy who never sits down and guarantees us a campfire most of the time. Some fast facts about the Misfits:We have 30 plus trips accomplished since 2007 including the White Mountains, John Muir Trail, Mount Rainier, and every backpacking loop you can think of from Georgia to New Hampshire,We are section hiking the Appalachian Trail although we need to pick up our pace.We all have a love for gear and it keeps getting lighter. My pack went from 50 pounds to 32 over 30 years!We met over service, three of us were Rotarians and love the outdoors.Bourbon is the Misfit Celebration beverage of choice!And, I'll leave you with a couple other quotes from John Muir. It's nearly impossible to choose just one. Happy Thanksgiving friends, thank you again for being part of my

As many of you know, I'm a proud Delawarian. There's nothing I enjoy more than watching our local businesses thrive. When a business's core mission is helping other Delawarians thrive, well, I'm sold.In this episode of Outside Insights, I sit down with Desa Burton, Executive Director of Zip Code Wilmington, a nonprofit coding bootcamp. Zip Code Wilmington provides adults with intensive software developer training, with no college degree requirements. In turn, the program helps build tech talent pipelines for employers in the Wilmington region.Many Zip Code students see dramatic boosts in their income after completing the program. This lifts up individuals and families while also benefiting the Wilmington community.During our chat, Desa shared her own career journey, from graduating the US Naval Academy and serving as a Surface Warfare Officer, to earning a law degree and working in intellectual property, and eventually, leading Zip Code Wilmington.Of course, I had to dig into Desa's leadership philosophies. She discussed the importance of empowering her team to help them grow, which she links back to lessons learned from mentors in the military.Other key topics we discuss in this episode of Outside Insights include; taking care of yourself to avoid burnout, overcoming inertia to embrace change, and continually developing new skills.If you're a burgeoning entrepreneur with an idea, someone interested in learning new skills, or you just want to learn more about businesses doing good in Delaware communities, this episode is for you.Reply and let me know what topics you'd like to hear next on the podcast!Until next time, friends.ChrisZip Code Wilmington:Website: https://www.zipcodewilmington.comEmail: info@zipcodewilmington.comBooks mentioned:A Whole New Mind by Daniel PinkOutliers by Malcolm GladwellTipping Point by Malcolm Gladwell

In this episode Outside Insights, I sat down with Nick Wilkinson, Founder and CEO of Wilkinson Advisory services. Prior to launching his own consulting firm, Wilkinson built a successful career spanning various industries and has collected multiple hats over the years, including CEO, entrepreneur, author, and filmmaker – more on that later. Nick and I go way back. I first met Nick on the board of a non-profit when Nick was running a global IT firm. I was a young upstart on that board and I still recall the many business and life lessons I absorbed from him and many years later applied when I chaired the same organization. In true Outside Insights fashion, we discussed Nick's leadership philosophy, which he explains was shaped by his military background. Nick emphasized the value of servant leadership, where success is achieved through empowering and supporting others. This is a topic you know I'm already passionate about. I always love catching up with Nick and not just because of his extensive leadership experience and stories of triumph and failures that we toss back and forth. No, what I enjoy most is Nick's passion and the fact that he truly is a man of many talents. Not many corporate CEOs can say they've also dabbled in scriptwriting and directing – but Nick can. During this episode of Outside Insights, we actually discussed one of Nick's most exciting milestones yet, the launch of his short film, “The Fast Track Program”. Inspired by his corporate career, the film encapsulates Nick's personal anecdotes and lessons learned in a 12-minute story. “The Fast Track Program” is currently being submitted to film festivals, with upcoming plans for a public release. With the little free time he has left, Nick cultivates his passion for cooking and soccer. In fact, his next creative endeavor, “Olde Boys,” is a soccer-related comedy centered around an old guys' team from Pennsylvania. This reminds me of my own “old boys” hiking group, the Misfits. I'm so excited to bring Nick's story to you all today because it illustrates that your job is only one facet of life. You need to make sure to grow in other areas, too. You gravitate towards your passion for a reason – don't ignore that call! Until next time, friends.Chris

Most people have a few, or a dozen, financial mistakes they look back on and really regret. For many,  becoming financial savvy is learned through trial and error and living with a few regrets from your younger years is all part of the process. Isn't it ridiculous credit card companies send applications to 18 year old kids before they even graduate high school? With predatory practices everywhere you turn and lines of credit increasingly accessible - it's all too easy to make a few blunders, right? Well, a recent Outside Insights guest is on a mission to help prevent this. In this episode of Outside Insights, I sit down with Mark Olazagasti, a first generation entrepreneur and lifelong Delawarean. Mark recently retired from his role of managing partner at Info Solutions, an IT infrastructure consulting and managed services company he co-founded. During our chat, Mark got transparent around his personal experiences with finances. He was raised by a single mother who struggled financially, started a business during the Great Recession and learned tough lessons about debt after making mistakes that many people have before, like buying furniture before being paid. Now, through his nonprofit YourMoney101, Mark advocates for personal finance to be taught in all Delaware high schools. He also personally provides financial mentoring and education to individuals and companies. As a father to two young people and someone who has learned from past financial mistakes, I think this mission is all too important. In this episode, you'll hear:- Mark's origin story and lessons learned from starting a business- Why Mark was inspired to advocate for personal finance education in schools- Common money and debt mistakes people make- The importance of tracking income vs expenses- Managing psychology around money decisions- Book recommendations for learning about personal finance - include a list below as well for easy reference! Mark's Budgeting SpreadsheetMark's Credit Card Debt Payoff Calculator Spreadsheet Book Recommendations from a finance wiz:The Index Card: Why Personal Finance Doesn't Have to Be Complicated by Helaine Olen and Harold PollackThe Psychology of Money: Timeless Lessons on Wealth, Greed, and Happiness by Morgan HouselThe Subtle Art of Not Giving a F*ck: A Counterintuitive Approach to Living a Good Life by Mark MansonThe Power of Now: A Guide to Spiritual Enlightenment

We're going to start this one with a question: How was success defined for you when you were 18? For many, the definition of success was likely narrowly defined as “study hard and make it into a great university”. Many of us today can agree that this definition is limiting. Thankfully, in recent years more and more job descriptions are shifting their degree requirements and instead honing in on “years of related experience” or technical expertise.In our latest episode of the Outside Insights podcast, I talk Brian Matthew Rhodes, Chief Legal Officer and Corporate Secretary at Opportunity@Work.Opportunity@Work's is a really neat organization that's on a mission to rewire the labor market so that everyone Skilled Through Alternative Routes, or STARs, can work, learn, and earn to their full potential. In other words, a four-year degree isn't the only path to success. At Placers, we're proud to help job seekers with diverse backgrounds and experience levels find work, so of course we've been big fans of Opportunity@Work for a while.During our talk, Brian provided eye-opening perspectives on how degree requirements can disadvantage certain groups and why skills-based hiring makes sense, especially given the current labor shortages. Opportunity@Work has conducted research that highlights the on-the-job potential of STARs and points to them as a solution for broadening talent pools with great candidates that would otherwise be overlooked.Here are a the key takeaways from this episode:Opportunity@Work pushes for skills-based hiring so those without degrees have equal opportunities.There are ~70 million American "STARs" skilled through bootcamps, certifications, and military service.Research shows “STARs” are disproportionately people of color, women, vets, and rural workers. Hiring STARs helps uphold businesses critical commitments to diversity, equity and inclusion. With today's labor shortages, expanding talent pools beyond degrees just makes business sense.Brian shares his “5 fingers of success” and explains why he would tell his 21-year old self to be patient - a reminder I think we could all use.How learning from younger generations and diverse viewpoints helps fosters workplace inclusion.At Outside Insights, we're all about changing the status quo and coloring outside the lines. By embracing STAR's in the workplace, we can create a more skills-focused and inclusive workforce that empowers all talents to thrive - and I think that's something we should all embrace.If you were 18 today, would you consider alternative routes to a four-year university? Reply and let me know. Let's discuss. Until next time, Chris

I'm blessed to have many people in my circle that inspire me and push me to become a better version of myself every day just through their example. Some of these people are close to me, like my wife or my father. Others, I've met throughout the seasons of life and am honored to have them in my network - cheering one another on as we reach new milestones. One of these people is Dr. Colleen Perry Keith, the president of Goldey–Beacom College in Wilmington and recent Outside Insights podcast guest. Colleen welcomed me into her office shortly after becoming President and we engaged immediately in talks of leadership, higher education and all things business.  During the pandemic I had the honor of being the commencement speaker for the College and Colleen had to listen to me at least six times with each graduation ceremony.  I have linked here as the message fits our conversation.During our talk, Colleen shared her inspiring journey, from her early career experiences to her current role as a college president, offering valuable insights into personal growth, mentorship, and leading integrative lives. All in all, the lessons she shared really highlights one critically important value of Outside Insights: Authentic leadership.In this episode, you'll discover: Colleen's career journey and the lessons she learned along the way, including the importance of having mentors who guide and support professional growth. Why adaptability and seizing opportunities to learn and expand one's skill set are crucial for success.The importance of continuous learning, building relationships within the higher education industry, and Colleen's unique perspective on effective leadership.And of course, in true Outside Insights fashion, the importance of balancing different aspects of life, such as family, career, and personal interests, is emphasized.Save this podcast for your next morning commute or start it now. You won't want to miss Colleen's lessons for personal and professional development as you reflect on your own journey and consider ways to cultivate growth and balance in your life.Until next time, friends. Chris

Get ready to join Chris Burkhard as he hosts a conversation with Steven Pivnik, a total boss in both business and endurance sports. They dive into Steven's journey, where his love for adventure, hustling, and being financially independent all come together. Steven's background as an endurance athlete paved the way for his entrepreneurial pursuits. Prepare to uncover the secret sauce that ties together his athletic feats and business ventures. It's all about pushing your limits, bouncing back from setbacks, and keeping that unbeatable drive for success alive.But it's not all business and success. Prepare to delve into the power of laughter, relationships, and spirituality in living a truly fulfilling life. Steven shares his insights on how embracing joy paved the way for both personal and professional success.Steven also shared how he is taking on even more endurance challenges and chasing after those unfinished goals. To learn even more pick up Steven's book "Built to Finish” and  follow Steven's adventure blog and sign up to receive book updates on www.stevenpivnik.com. "

Servant leader Rob Eppes said he believes that an entrepreneurial soul is something most business owners are born with; Outside Insights Podcast Host Chris Burkhard laughed and agreed during this week's episode.An upbringing that “points to the horizon,” looks to “what can be” and asks, “How can we make it better?” nurtures an entrepreneurial spirit. These are some of the pillars of Junior Achievement (JA), the worldwide nonprofit that “connects students to their boundless possibilities.”JA teaches students how to develop their inner entrepreneur and fiscal literacy which allows them to identify skills and interests that lead to a pathway of success, said Eppes, President, JA of Delaware. He discovered JA at a young age, as did Burkhard. They realized early on that JA gave them permission to lead. “It's how people responded to me that made me want to lead,” said Eppes. “Working with a team gave me that organic experience.” As years passed, both men eventually sat on their local JA Board together and learned how volunteering honed their business acumen while helping youths.JA and skill-building go hand in hand, said Eppes, adding that the “sweet spot” of the nonprofit shines a light on soft skills such as social and emotional learning as it relates to employability. “It develops confidence and motivation,” said Eppes. The workforce today isn't adequately ready for the workplace, added Burkhard, who advocated for the JA experience which prepares students how to: listen and talk, debate professionally without getting offended, and participate in a team setting.A JA alumni survey revealed: 91% said their JA experience motivated them to learn.84% said JA influenced their positive professional development.81% said JA influenced their career path.80% said they find their work fulfilling.“Only 25% of average Americans say they're in their dream career,” noted Eppes. “ Sixty-nine percent of JA alums say they're in their dream career. They're where they want to be where they are.”To learn more about where you wan to be and how to get there, order "Opposite The Crowd" by Placers' Presidents and Founders Alan and Chris Burkhard. The audio version is available now. The print and eBook versions will be available in early summer.Listen to this entire interview to learn more about JA and hear about the importance of timing in career-making decisions and how to navigate control in life and the workplace. Click on the image.For more information about JA of Delaware, go to: delaware.ja.org.

Entrepreneurs solve the right problem. What is the right problem? It's a problem that leads to building a method to make money.Gain clarity on lessons of entrepreneurship by listening to this week's podcast featuring University of Delaware's Senior Instructor of Entrepreneurship Vince DiFelice. When he and Placers President Chris Burkhard exchanged humbling stories of lessons learned, both men revealed vulnerable accounts of failures that ultimately led to long-term success.“You have to give yourself permission to be human, not superhuman,” said DiFelice. “Doing good and helping people used to be mutually exclusive,” but that's not how it is in the present, he explained. Now, entrepreneurship is all about problem-solving in a growth market that leads to change and improvement while turning a profit.“Entrepreneurs are leaders who assist others in finding direction,” said DiFelice, adding that entrepreneurship is “tutorial and pastoral.”In his current role, DiFelice helps students identify an interest, then asks them to create a list of the growth markets where the interest fits. After that, they measure the size of the market in dollars. He asks students to focus on a problem in that market and figure out how to fix the problem. "It's a means of discovery that leads to entrepreneurship in an industry that they care about," he said. "I teach students to find their direction. Through market fit, they figure themselves out."To hear this episode that literally delivers the step-by-step “how to” of identifying market fit and capturing it, click on the image.

Have fun listening to Dave Raymond, the original Phillie Phanatic mascot and author of  “The Power of Fun,” and Placers President Chris Burkhard as they remove the stigma from fun in the workplace. Sharing positivity in life and in the workplace “turns off negative brain biases,” explained Dave during this hour-long podcast that takes a deep dive into powerful and positive mindsets that translate into “pathological empathy.” Fun, he said, is a misunderstood word that most people use when they describe activities in their “off time.” Powerful fun is different. It shifts fun to a skill set to use in the “worst of times” – whether those bad times are on or off the clock.Fun is a value-added tool that enables us to manage personal and workplace life. “It's simple by design but difficult to master,” said Dave, adding that science proves fun is related to longevity and improves quality of life. Powerful fun is an important part of life and creates an understanding of self.“It brings a different mental state to manage life,” he said. "Think about fun like everything else that's worthwhile and that we express gratitude for – waking up, breathing, walking, tasting, seeing, and hearing." The power of fun starts with learning how to enjoy what we're doing and the willingness to try. It starts with refreshing our perspectives and shouldn't be underestimated. This reimagined mindset moves us from setting ourselves up to get dumped on, to reframing conversations that shift people to sharing positivity. It embraces empathy and active listening to nurture communication and relationships – and can even save lives.Take the time to listen to this touching and transparent podcast between two, longtime friends who remind each other that fun IS everything it's cracked up to be – and more!For mental health services for yourself or someone you know, call or text Suicide & Crisis LIFELINE at 988 or chat 988lifeline.org.Editor's note: A special thank you goes out to Steve and Lainey Miller for their contributions to Outside Insights new audio branding. Also, technical difficulties were experienced during this episode. Dave and I decided to include those challenges in podcast. Enjoy the unedited version with all the real feels. Thank you.

On the perpetual journey to entrepreneurial leadership and growth, the ability to be nimble is key. Success doesn't come overnight, but keep the grind going and take the licks. That's entrepreneurship. On this week's podcast, Rob Herrera, architect, real estate developer, entrepreneur, and founder of The Mill, and Placers President Chris Burkhard, warn that entrepreneurs shouldn't scale for the sake of scaling, especially during economic uncertainty. Growth, they agree, should be market-driven.By all reports, small business exploded during the pandemic and carried the economy – more so than big business. That's enlightening news for entrepreneurs. In fact, big business, which struggled during the public health crisis, experienced such an eye-opening experience, it's now adopting small business operating models and philosophies. More good news for entrepreneurs!One of the newer, small business operating models like shared work spaces is a flex solution that contributes to entrepreneurial synergy, networking, and relationship building. “Co-working space is a shared work environment centered around a community of entrepreneurs,” explained Rob, adding that as a human-centered design, co-work spaces bring culture to life while nurturing collaboration and enticing employees to embrace return to office orders.The Mill, the brainchild of Herrera, is a booming and aesthetically pleasing repurposed workspace with two locations — one in Wilmington, DE, and the other in Springfield, PA. Herrera took both from ghosted, blighted locales to thriving, flex workspaces. This growing trend in innovative community redevelopment that benefits small business operations is spreading nationwide because it navigates entrepreneurs through planned growth and allows for market-driven uncertainty.Enjoy this episode's banter while these Delaware OGs target the significance of entrepreneurial discipline and innovative repurposing in communities and its impact on the labor market.

There is a balance shift between employers who are used to being in control of the workplace dynamic and employees who gained control of it during the pandemic. It's headlining news and it's the through-line of this week's episode of Outside Insights between Placers' President Chris Burkhard and Placers' Founder and seriel entrepreneur Alan Burkhard.Traditionally, employers set the ground rules, the conditions of employment. It's been that way for the last century. During the pandemic, the construct and definition of "workplace" was reimagined. Hybrid workspaces and remote work became the norm. These new workspace operating models enabled employers to successfully continue in an unprecedented era.But now, the pandemic and its infection rates are slowing and employers are signaling that they want to return to traditional workplace models. Employees who have been working in hybrid or remote situations are balking. It's a power struggle that needs to be managed effectively in the United States as we move forward. Disney, Starbucks, Vanguard, Paycom, and News Corp are among the big players issuing return to work orders (RTOs). They are among the mainstream companies sending employees RTOs. Companies are increasingly becoming more emboldened. The workforce, which had the upper hand during the pandemic, isn't as confident as it was in the last two years, and it doesn't know how to navigate this newest curveball.Do employees know how to hold onto to their new-found power? Should they? Are job agents needed  to navigate careers? These and other profound hypotheses constitute this week's maverick crosstalk. They may be groundbreaking, but so is the current job market!Listen to this insightful exchange between Placers' thought leaders who grapple with the workplace's path forward and how the behavior of individuals are impacting company behaviors. It's the newest twist in this power grab that was originally discussed in Outside Insights Episode #9: History Repeats Itself: The Power of the Job Seeker.“When you get these jobs that you have been so brilliantly trained for,  just remember that your real job is that if you are free, you need  to free somebody else. If you have some power, then your job is to empower somebody else.”Author, Toni Morrison

Is your company culture by chance or is it by design?The BEST companies in the world understand just how important their culture is and how much impact it has. They don't leave culture to chance. Instead, they're purposeful, intentional, and systematic in the creation and development of their culture.Culture: chance or design? It's the resounding through-line of this Outside Insights Podcast between Placers President Chris Burkhard, and CultureWise Founder and CEO David Friedman. The intriguing exchange between these culturally driven servant leaders compels listeners to pivot and adjust.A systematic way of creating and sustaining a high-performing culture is fundamental to success. Structured processes for creating rituals and routines so they become embedded habits give aspiring enterprises a competitive advantage. It's not what an organization does. It's how it does it. Listen to learn how to dramatically improve the probability of success by clearly defining expectations and then implementing a structured and systematic way to teach these behaviors.“Good companies have good cultures by chance. World-class companies have cultures by design.”Culture by Design by David Friedman 

You'll glean valuable information and smile too when listening to lifelong friends, colleagues, and authors Eric Herronkohl and Chris Burkhard during this week's episode of Outside Insights Podcast as they discuss:staying in front of workplace challengesfinding “A Players”developing personally and professionallygaining congruence between personal and professional “self”benefiting from hyper focusThe philosophies shared in each of their books are similar, but not identical. “How To Hire A-Players” by Herronkohl and “Opposite The Crowd” by Burkhard connect “human capital dots.”Listen to this fun and inspirational podcast that's bound to impel listeners to step outside their comfort zones to aspire to their next level. Learn the nuances that lead to success.

Culture driven is the philosophy of a planned way of thinking that guides your professional and personal life, according to Alan and Chris Burkhard, authors of “Opposite The Crowd.”In their new book, the Burkhards deep dive into creating the culture-driven life you want, with no limitations, where risk is rewarded and where the results are game changing. Living a culture-driven life closes the gaps naturally between who we are and who we can be. It's a thorough, complete, sophisticated approach to every single thing humans do.In the audio version of the book, which is available soon, listeners gain value-based knowledge that leads to understanding the culture-driven mindset – a way of thinking that powers everything we do and combines career thinking with life thinking.“Opposite The Crowd” is a series of impactful conversations about the worth of investing time for yourself to know who you are so you are prepared to withstand anything and everything that comes at you – professionally and personally.Gain the freedom to create your own way of living. There's no reason why work-life thinking can't be the same as family-life thinking. They align. Why shouldn't they? It's all about culture and learning who we are.

In present, professional networking spaces, “careful, cautious, methodical relationship building” is the through-line of purposeful networking, said Megan Roudebush, founder, keepwith, an enterprise platform that helps the world network and build relationships better. In this week's Outside Insights Podcast, Megan explained that sustainable networking requires reciprocity. She offers five, trending networking processes that deliver professional and personal support. It's key to nurture relationships “even when you don't need anything,” she noted.This week's Outside Insights is the deep dive providers need to uncover on point, now- networking precepts – everything from quality (over quantity) to leveraging micro steps! What are those? Listen and find out how new technology and keepwith are key to genuine networking for positive outcomes.

Author Ed Wallace, in this week's Outside Insights Podcast, shares a personal, family story that illustrates it's not always formal training and education that shifts career-changing moments to meaningful work. Worthy intentions with a conscience create profound thought leadership strategies that facilitate workplace processes. Ed Wallace's book, "The Relationship Engine," and the steps detailed in it, spotlight connections -- how to make them, grow them, nurture them, and maintain them through nuances. If you're trying to find the magic to prosper in 2022 and forward, listen to learn about connections between purpose and performance.By taking the time to learn intricacies and nuances about clients, a provider masters how to anticipate clients' needs. Insightful problem-solving measures demonstrate YOUR level of concern for THEIR needs. Watch your results and profits grow when you care about clients and it's obvious to them that you do!Until next time,Chris

Great leaders will allow their team to fail—or at least risk failure. Now that I have your attention, let me explain.Instead of determining the paths of others, perhaps the best thing to do is let people make their own choices. This empowering philosophy is tough, but giving choices to those in more junior roles that creates critical development opportunities. This is a topic that Alan Burkhard, my dad and Outside Insights podcast regular, discusses in our latest episode. This is the last of our twelve-part e-book series called “Opposite The Crowd,” which encapsulates a lifetime of lessons that help others close their personal and professional gaps.Those in authoritarian positions do what's right for subordinates, or at least what they think is right for them. The issue is, learning doesn't always occur through following others' mandated rules, expectations, or ideals. Instead, the most important learning happens when up-and-comers are given the opportunity to discover what they want their journey to look like for themselves through trial and error—they will ultimately discover who they are.Mentoring is different from hovering. Mentorship provides direction that leads to empowerment. Mentors and mentees understand the value of empowerment: Teach, then step back so confidence-building independence and responsibility unfold.In 2022, this is a scary proposition. There are an infinite number of external influences that can thwart the best intentions for successful independence. Look at headlining news. But if the aim is authentic and backable, positive outcomes, more likely than not, will result.The key topics discussed in our latest podcast are: EmpowermentFreedom to chooseLearning from mistakesIndependenceSupportMentorshipAllow others to discover what they like, what they don't like, what they want, what they don't want, to fail, to rebound, to try again, and to keep trying until their version and vision of success is attained. Then allow them to go back, refine it, and do it again and again. And while you're at it, don't forget to allow this freedom for yourself.Every chapter of Outside Insights' upcoming e-book “Opposite the Crowd”,  is shared by the Burkhards with a vulnerable and transparent storytelling sensibility that navigates relationships with stakeholders. The lessons are guided by a care philosophy: To be who you want to be, you must know who you are.

Hello, This next Outside Insights podcast is one that I am very excited for our community to listen and learn from. For this episode, I sat down with Todd Bavol, CEO of Integrity Staffing, a firm that has won Clearly Rated's Best of Staffing Award for five consecutive years. I am proud to call Todd a friend.Todd is someone who has quite literally pulled himself up by the bootstraps to achieve what he has today. He started out 30 years ago as a temporary staffing employee, developed skills as a recruiter for a small agency and eventually gave into the entrepreneurship bug and started his own staffing company­—and the rest was history. If only it was that easy, right? Like all entrepreneurs, Todd's journey had its fair share of challenges that called on him to think bold, get creative and also develop a strong appreciation for vulnerability.Throughout his journey, Todd has developed and refined key leadership lessons that we discussed during our call. While sitting down to speak with Todd for this episode, I couldn't help but see the parallels between Todd's leadership style and the Outside Insights mindset that we speak about frequently here. Typically, when we catch up, Todd and I discuss workforce trends and sometimes reminisce on our entrepreneurship journeys. Rarely, if ever, have we discussed the importance of vulnerability and carving out mindful minutes for yourself—turns out Todd also swears by the benefits of meditation for being your best self.I'm excited for you to listen to this podcast for a number of reasons. A key reason being that the leadership lessons that Todd highlights perfectly complement the lessons I've been sharing through Outside Insights for years. In the podcast, we discuss:1)    The importance of vulnerability when leading others.Vulnerability is often overlooked when it comes to developing high-performing teams, but it also happens to be one of the most important characteristics a team could have. A vulnerable leader is one that isn't afraid to not have all the answers. They hire people they trust and then get out of the way. They're upfront about their challenges but know how to keep morale high all the same. Which brings us to point #2… 2)    Building an intentional culture built around trust and authenticity. Authentic leaders know how to foster trust at all levels of the business. They're confident and assured but know that their success is entirely dependent on the satisfaction of their teams. It is a leader's job to establish their team's culture—building one where individuals feel safe to be themselves, make honest mistakes and grow is key to making sure that culture is positive. 3)    Why you should pick one new short-term goal and stick to it. Leaders should always strive to be better than the day before. I've talked a lot about the concept of knowledge leadership and that comes into play here. A great leader is always reading through a new book with bold ideas, listening to podcasts, studying new leadership styles or even enlisting the help of a coach to help them bridge their gaps. No need to get overwhelmed, just take it one step at a time! It is most effective to pick a short-term goal that you can channel your energy into versus starting many projects all at once and never finishing. 4)    Take time for yourself—and then take more time. Here's the thing—leaders are human! And humans need to hit pause. A burnt-out leader doesn't do anyone any favors and you owe it to yourself and your team to show up every day as the best version of you. Find a balance in life and hold yourself accountable for maintaining that balance. Mindfulness exercises and meditation are helpful for Todd and I, but you can try out a number of things to find a unique balance that works for you. Start today—even if it's just for five minutes. 5)

A culturally driven work environment starts with a mindset that bonds life thinking with career thinking. This is a concept that serial entrepreneur and Outside Insights regular, Alan Burkhard, discussed during our latest podcast chat - the last in his 12-part leadership series. I summarize our discussion on culture-driven mindsets below. Be sure to click the graphic to listen and learn from Alan's storied entrepreneurship journey. So, what is a culturally driven mindset in business?Business owners wholly benefit when they operate under an intentional and authentic culture. Defining this culture starts with questions like:Who are we as a company? What do we want to be known and respected for?How do we add value to everything we do? How do we make the intangible, tangible? And then, how do we identify “the how” that gets us to these answers in the first place?The deep dive into these questions and their answers requires authenticity that's immersive so the culturally driven mindset melds personal and professional domains. It's an organic fusion that's inseparable. It's not enough to say words that describe the concept, it must be lived. When business leaders become immersed in a culturally driven mindset, there are no limitations. They become risk takers and agents of change who empower others through knowledge and knowledge produces distinct, desired outcomes.The culturally driven mindset is reflective and universal – it never becomes outdated because it's not a product or a service. It's a humbling approach, an agile perspective, that embraces  collaboration, not control – and it can be scary because it forces leaders to recognize their gaps. Recognizing our gaps and seizing the opportunity they illuminate is what the Outside Insights community is all about.It's value-perceived thinking that results in thriving business. It's “Culture of One'' learning which brings us full circle: How do you work and how do you live? It requires an investment in yourself. It's a synthesized work-life construct.Whether you run a business or not, everyone can define and model their individual culture values that they'll lead with in the workplace. How would you describe your personal culture values? How do you bring these values with you every day? Reply and let me know.Until next time, friends.Chris

Let's face it, the general concept of “selling” has developed a bad rap over the years. We all hate to be sold to. If I asked you to picture a salesperson right now, what image would come to mind? Most people likely have the same exaggerated caricature of a person pop up.In recent years, the selling landscape has significantly changed as customer expectations mount in a globally competitive landscape. For salespeople, there is more at stake, less time to make a great impression and less room for error. Unfortunately, this can often mean less time is spent on building relationships in favor of getting right to the point. But the truth is, selling is actually a lot easier than its reputation might have you believe. It's just that very few people are taught how to do it well. In college, for example, there are very few classes that teach you directly about making a sale. And frankly even if there were, nothing beats the experience that comes from actually talking to a prospective customer anyways. Up and coming salespeople are often thrown to the wolves to figure it out on their own.  Selling is personal for me. I've built my businesses not by simply striving to make a sale by asking hollow questions, but by building relationships - this is what is referred to as solutions based vs consultative selling.  When I talk with a potential customer, I strive to learn their challenges - all of them, not just the ones that I can directly fix. I observe them. I offer my ideas and advice. I get to know them as people. This relationship-first and consultative approach is how I sold for my dad and how I have built my businesses from the ground up. Without this approach, Placers would not be what it is. I'm grateful to my dad for teaching me much of what I know about sales and business in general. As with all of the other Outside Insights episodes where Alan lent his insight, I am very excited for our community to learn from him again. In this podcast, Alan discusses:The history of salesHow to do consultative sales and sell the right wayFour things that will help you sell differentlyGreat real life stories of enterprise-level wins that you won't want to missThis topic is a must for any entrepreneur. Even if you don't opt to listen to the podcast, please read up on consultative selling and consider how your own approaches can be adjusted. Sales doesn't have to be a dirty word - we just need to put people back at the center of business. Until next time, friends. Chris