Podcast appearances and mentions of andy lopata

In this episode, Andy Lopata revisits his conversation with Jennifer McCollum, CEO of Catalyst and author of In Her Own Voice: A Woman's Rise to CEO. Their conversation explores the unique challenges women face in advancing their careers, emphasising the critical role of sponsorship over mentorship. Jennifer shares personal and professional insights on how external biases often become internalised, holding women back from advocating for themselves. She highlights the importance of visibility, self-promotion, and making bold asks as key drivers of career progression. Andy and Jennifer discuss allyship—especially male allyship—and what it looks like at different levels of an organisation. They emphasise that allyship isn't just about grand gestures; small actions, such as giving credit where it's due or amplifying someone's voice in a meeting, can make a big difference. Their conversation also touches on the “third shift” burden placed on women to lead DEI efforts and the need to share that responsibility across all genders. Jennifer outlines four levers organisations can use to drive equity: inclusive culture, equitable talent systems, executive commitment, and targeted leadership development. The episode closes with reflections on authenticity in leadership and the value of diverse perspectives in reshaping outdated narratives around gender and success. Key Takeaways: 1. Sponsorship > Mentorship: Sponsors open doors and advocate actively, while mentors offer advice—women especially need sponsors to access opportunities. 2. Internalised Bias: Women often downplay their worth, believing hard work alone will lead to advancement—this mindset must be challenged. 3. Allyship Matters: Men can be powerful allies by amplifying women's voices, mentoring, and sponsoring talent. 4. Systemic Change Required: Organisations must address culture, talent systems, leadership development, and executive accountability to support gender equity. 5. Authentic Leadership: Success doesn't require women (or men) to conform to outdated masculine stereotypes—being authentic drives performance and belonging. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | Youtube Connect with Jennifer McCollum: X/Twitter | LinkedIn | Instagram Podcast: Navigating Imposter Syndrome With Sajna Rahman and Caroline Flanagan Book: Business Networking and Sex: Not What You Think Book: Beyond the Boys' Club: Achieving Career Success as a Woman Working in a Male Dominated Field  

In this episode of Connected Leadership Bytes, we go back to the archive to revisit a conversation with human potential expert Nikki Bush who joined Andy Lopata to explore the challenges and opportunities of leading in a hybrid world. Nikki highlights how leaders often fall into the trap of over-scheduling meetings, leading to burnout and reduced productivity. She emphasises the importance of high-touch leadership—deep listening, emotional presence, and building trust through intentional one-on-one conversations. Their discussion also touches on the rise in micromanagement post-pandemic, driven by fear and uncertainty, and how slowing down, asking better questions, and creating space can transform team dynamics. Nikki advocates for separating social and process-based meetings, using flexible communication tools, and maintaining emotional connection in virtual environments. She also stresses the value of in-person gatherings to rebuild trust and alignment within teams. Nikki's insights show that hybrid leadership is an ongoing experiment requiring adaptability, empathy, and clarity in communication. Key Takeaways: 1. Avoid Meeting Overload: Too many long or unnecessary meetings reduce productivity 2. High-Touch ≠ Physical Touch: Emotional presence, deep listening, and authentic connection define empathetic leadership. 3. Micromanagement is Fear-Based: Trust your team and focus on outcomes, not control. 4. Separate Social & Process Meetings: Create distinct spaces for relationship-building and task execution. 5. In-Person Still Matters: Regular face-to-face interactions help break down misperceptions and rebuild team cohesion. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Nikki Bush: LinkedIn | Website   The Financial Times Guide to Mentoring Episode Featuring Nikki Bush  

In this episode of Connected Leadership Bytes, Andy Lopata looks back at his podcast episode with Neil Wilkie, a former successful businessman turned psychotherapist and relationship coach. Neil shares his journey from chasing financial success to prioritising purpose after realising material achievements left him unfulfilled. He introduces his Relationship Paradigm, a framework identifying six elements for thriving relationships: communication, connection, commitment, fun, growth, and trust. These principles apply equally to personal and professional dynamics, with Neil emphasising that relationships shape organisational culture, which drives sustainable success. Andy and Neil discuss overcoming communication breakdowns through clarity and active listening, balancing authenticity with positivity as a leader, and nurturing trust through vulnerability and conflict resolution. Neil also addresses challenges in virtual environments like Zoom, advocating for phone calls to deepen connection. He stresses the importance of intentionally nurturing relationships—both personal and professional—to avoid stagnation and build mutual growth. Key Takeaways: 1. Relationships > Metrics: True success stems from meaningful connections, not just financial or material gains. 2. Communication Clarity: Misunderstandings often derail relationships; always confirm mutual understanding. 3. Trust as Foundation: Trust is built through commitment, transparency, and resolving conflicts constructively. 4. Intentional Growth: Relationships require regular check-ins and adaptation to evolve positively. 5. Energy Matters: Leaders should balance authenticity with uplifting energy to foster a supportive culture. Connect with Andy LopataWebsite Connect with Neil Wilkie LinkedIn Website Listen to the full episode featuring Neil  

In this episode of the Connected Leadership Podcast, Andy Lopata welcomes Rory Murray, Rory has more than 25 years' experience across Europe, Middle East, Africa, plus the US, Canada and India.  He has worked with some of the world's largest companies, delivering change and transformation projects in multiple sectors including Government, Telecoms, Power, Internet, Oil and Gas. Andy and Rory explore the critical role of relationship-building in leading successful projects. Rory shares insights from his work across sectors and highlights how neglecting stakeholder dynamics often leads to project failure. He emphasises that projects aren't just about systems or processes; they're about people. When organisations rush to implement changes without consulting frontline employees, resistance and attrition follow. Rory stresses the importance of stakeholder mapping, active listening, and understanding the “why” behind resistance to align project goals with individual and team needs. Drawing on real-world examples, Rory illustrates how empathy and evidence-based influence can turn sceptics into allies. He contrasts the challenges of external consulting versus internal project management, noting that trust, respect, and likability are foundational to driving buy-in. The conversation also examines cultural nuances, such as building relationships before discussing business in regions like the Middle East. Finally, Rory introduces the concept of Return on Relationships (ROR), arguing that investing in genuine connections pays exponential dividends over time. What we discussed: 1. Stakeholder Mapping Done Right: Why identifying and engaging the “right” stakeholders—especially grassroots implementers—is critical to project success. 2. Like, Trust and Respect: Rory's framework for building influence by aligning project outcomes with individual goals. 3. Evidence Over Ego: How to navigate resistant leaders. 4. Cultural Intelligence: Lessons from working in the Middle East and Africa on prioritising personal relationships before business discussions. 5. Return on Relationships (ROR): Why investing in relationships—not transactions—creates long-term value. Rory's actionable advice on bridging gaps between strategy and human dynamics will transform how you approach your next initiative. Tune in for real-world stories, practical frameworks, and a masterclass in turning resistance into collaboration. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Rory Murray: LinkedIn | X  The Financial Times Guide to Mentoring

In this episode of Connected Leadership Bytes, Andy Lopata talks to Jodie Rogers, founder of Symbia and author of The Hidden Edge. With two decades of expertise in human behaviour, Jodie shares how leaders can navigate uncertainty and build emotionally intelligent, agile teams. She emphasises the value of emotional and social intelligence, strong professional relationships and mental fitness in driving performance and resilience.   “The Edge” is Symbia's practical, low-cost program designed to help teams develop key skills like focus, prioritisation and stress management. Jodie explains how their benchmarking tool measures progress and impact across organisations like Unilever, Johnson & Johnson, and L'Oréal. The episode highlights the growing importance of mental well-being and proactive development in today's fast-changing work environment. Jodie's insights offer leaders a practical path to foster empowerment, engagement, and adaptability in their teams while preparing for the challenges of tomorrow. Key Takeaways: 1. The Importance of Soft Skills in Leadership: What are often called "soft skills" – such as emotional intelligence, communication, and influence – are actually critical life skills necessary for effective leadership. 2. Navigating Uncertainty and Change: Jodie Rogers highlights that helping people understand how their brains respond to uncertainty can empower them to better navigate it by experimenting, exploring, and creating their own paths forward. 3. The Edge Programme's Approach to Professional Development: The Edge programme was discussed as a comprehensive professional development initiative designed to create lasting behavioural change. It focuses on four key phases: enhancing mindsets (self-leadership), driving performance (skills application), growing influence (relationships) and expanding impact (leadership and mentorship). The programme combines diverse expert trainers and practical, interactive sessions to ensure participants can apply what they learn. 4. Wellbeing and Mental Fitness: Jodie stressed the importance of focusing not just on addressing mental ill health but also on building mental fitness—developing tools and skills when people are in a stable state so they are better equipped to handle stress and challenges later 5. Leadership Accountability and Autonomy: Both Andy and Jodie touched on the necessity for leaders to foster accountability and autonomy within their teams. To find out more about The EDGE programme, please visit https://symbiapartners.com/edge Connect with Andy Lopata Website Connect with Jodie Rogers Website LinkedIn

In this episode of Connected Leadership Bytes, Andy Lopata revisits his interviews with Jennifer Sundberg, Co-CEO of Board Intelligence and author of Collective Intelligence: Build a Business That's Smarter Than You. Jennifer advocates for leveraging the collective brainpower of teams rather than relying solely on superstar leaders. She sites examples from Apple and Amazon, where groundbreaking ideas like the iPhone and Amazon Prime emerged from teams, not just their iconic founders. Andy and Jennifer discuss cultures of humility, curiosity and open questioning to foster innovation. Leaders must recognise they don't have all the answers and encourage contributions without fear of criticism. Over-reliance on top-down decision-making can slow progress and waste intellectual potential. Jennifer also explores reverse mentoring, learning from failure, and the power of asking “how” and “why” questions to drive deeper understanding. The episode underscores the importance of clear communication, shared critical thinking, and inclusivity in decision-making. Jennifer's insights provide actionable strategies for leaders to harness collective intelligence and build smarter, more resilient businesses. Key Takeaways: 1. Collective intelligence is crucial for business success – Great businesses aren't built by superstar leaders alone but by tapping into the collective brainpower of teams. 2. Top-down leadership has downsides 3.Questioning culture is essential – Simple "how" and "why" questions can drive deeper understanding. 4. Clear communication matters – Complex information needs to be communicated clearly and concisely. 5. Focus is vital alongside openness – While encouraging new ideas, asking "Is our focus still the right focus?" periodically helps balance openness with strategic direction. 6. Even great thinking and critical analysis can fail if the organisational culture isn't ready to accept challenging ideas. A widespread appetite for questioning and critical thinking is necessary across the whole organisation. Connect with Andy Lopata Website Connect with Jennifer Sundberg LinkedIn Board Intelligence  Collective Intelligence: How to build a business that's smarter than you    

In this episode of the Connected Leadership Podcast, Andy Lopata welcomes Sri Chellappa, President and Co-Founder of Engagedly, a performance management software company, and also a passionate entrepreneur, filmmaker, musician, and people leader. He is the host of "The People Strategy Leaders" podcast, discussing the concept of ikigai and its application in creating meaningful workplaces. Ikigai, a Japanese philosophy is centred on finding purpose and can be adapted for organisational use. Sri outlines the interaction of skills, desires, and organisational goals, forming what he calls the "blue zone" where individuals find fulfillment and contribute effectively. Andy and Sri look at the importance of workplace culture, emphasising that even if an individual aligns with the first three circles (skills, desires, and goals), a toxic culture can hinder success. Sri introduces the idea of a fourth circle—engagement and culture—that encompasses all the others, ensuring alignment between personal and organisational values. Sri draws from his experience as a tech entrepreneur and filmmaker to illustrate how leaders can foster environments where employees feel empowered and trusted. The episode explores challenges like red zones, where individuals may possess only one or none of the desired traits, leading to dissatisfaction and inefficiency. Sri discusses how rapid advancements, such as AI, push employees into these zones, necessitating continuous learning and adaptation. Sri's book, "Into the Blue: Implementing Ikigai Philosophy to Create a Meaningful Workplace", serves as both a theoretical framework and a practical tool, featuring a workbook to assess team alignment with Ikigai principles. What We Discussed: Ikigai Framework : Finding purpose through the combination of skills, desires, and organisational goals, creating a "blue zone" where individuals feel fulfilled and contribute effectively to their organisations. Blue Zones & Community: Workplace culture should foster connections to combat isolation and enhance engagement. Leadership Responsibility : Leaders play a critical role in shaping organisational culture. Their behaviours set the tone for how employees interact, empowering teams or perpetuating toxic environments. Decentralised Decision-Making: Sri advocates for decentralised decision-making to promote ownership and collaboration across departments. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Sri Chellappa: Website |LinkedIn | The Financial Times Guide to Mentoring Into the Blue: Implementing Ikigai Philosophy to Create a Meaningful Workplace

In this engaging episode, Andy Lopata, a renowned relationship strategist, hall-of-fame speaker, and author of six influential books, shares his transformative approach to networking, mentorship, and leadership. With over 25 years of experience, Andy has become a trusted advisor to global organizations like Google and the BBC and continues to shape conversations on professional relationships.Andy reflects on key themes in his work, from the evolution of networking strategy to his groundbreaking "Curiosity Cycle," a framework that ties active listening to authenticity, vulnerability, and trust. A firm believer in the idea that to be a thought leader, you first need to be a thought listener and learner, Andy challenges the traditional image of leadership as command and control, advocating instead for humility, collaboration, and creating space for diverse voices.The conversation emphasizes the value of engaging with curiosity—asking questions and seeking understanding—rather than simply broadcasting ideas, a crucial skill for Catalysts aiming to build meaningful relationships with those who may think differently. Andy offers practical advice for leaders: to shut up and listen, create inclusive environments, and seek constant feedback from mentors or mastermind groups. Whether you're a fixer, a strategist, or a leader navigating organizational change, Andy's wisdom will inspire you to lead from among, not above.Tune in to hear how Andy's insights can help you cultivate meaningful relationships and foster trust that drives impactful change.If you want to learn more, check out Andy's The Connected Leadership Podcast Specially, this episode: 'Move Fast, Break (the Right) Things' with Shannon Lucas & Tracey Lovejoy And follow up with Andy's book: The Financial Times Guide to Mentoring: A Complete Guide to Effective Mentoring (The FT Guides) by Dr. Ruth Gotian and Andy LopataOriginal music by ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Lynz Floren⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠.

In this episode of Connected Leadership Bytes, Andy Lopata revisits his conversation with Lawrence Krubner, author of One to One Meetings are Underrated, Group Meetings are a Waste of Time. Lawrence, a seasoned CTO and fractional CTO for startups, shares his expertise on the inefficiencies of large meetings and advocates for more focused, smaller interactions. Excessive meetings cost the U.S. economy $3 trillion annually, and Lawrence emphasises that large gatherings often lead to wasted time and disengaged participants.    Lawrence also argues that one-on-one meetings are the most effective for communication, problem-solving, and building relationships, contrasting them with larger meetings which can become inefficient unless strategically managed. Andy and Lawrence discuss where there are advantages to larger meetings in terms of developing professional relationships. Lawrence provides practical advice on declining unnecessary meetings and adapting communication styles to different personality types, particularly balancing introverts and extroverts. He also touches on the importance of direct yet respectful communication in leadership.   Key Takeaways: Large meetings often lead to significant time wastage and disengagement among participants. One-on-one meetings are the most effective for deep communication and relationship-building. Leaders should adapt their communication styles to suit different personality types within their teams. Direct and honest communication should be practiced without resorting to anger or disrespect. Strategic use of technology can replace some meetings, but brainstorming sessions still benefit from in-person interactions.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website |Instagram | LinkedIn | X/Twitter | YouTube Connect with Lawrence Krubner: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 180 Featuring Lawrence Krubner  

In this episode of Connected Leadership Bytes, Andy Lopata revisits his conversation with Daniela Landher, a former head of talent engagement at Google and now an executive coach specialising in psychological safety at work. They discuss the importance of embracing failure as a means to foster innovation and growth within organisations. Daniela shares insights on creating psychologically safe environments where employees feel comfortable discussing mistakes without fear of repercussions. The conversation touches on concepts like "fail fests," where teams openly discuss project failures to learn from them, and the idea of "failing fast" to encourage rapid learning and adaptation. Daniela also highlights the role of leadership in showing personal vulnerability and openness about their mistakes, thereby setting the tone for the entire organisation. Andy and Daniela explore how traditional educational systems and corporate cultures often inhibit this mindset, emphasising the need for a cultural shift towards acceptance of failure as a learning opportunity. Key Takeaways: 1. Embracing failure fosters innovation and growth in organisations. 2. Psychological safety is crucial for open discussions about mistakes. 3. "Fail fests" help teams learn collectively from past errors. 4. Leaders should model vulnerability by owning up to their own mistakes. 5. Traditional systems often discourage a healthy approach to failure. 6. A culture that accepts failure as a learning opportunity leads to better organisational outcomes.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Daniela Landher: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 179 Featuring Daniela Landher  

How do you turn an idea into lasting thought leadership? Dr. Ruth Gotian has done just that—translating academic research on high achievers into actionable insights that help individuals and organizations thrive. In this episode, we explore the power of mentorship, the resilience of high achievers, and the relentless pursuit of excellence. Ruth shares stories of Olympic champions, astronauts, and Nobel laureates who refused to settle for mediocrity. Like Dr. Peggy Whitson, who applied to NASA for a decade before becoming the agency's chief astronaut. Or the Olympian already planning his next win on the flight home. Ruth knows success isn't a talent—it's a learned skill. She shares how to identify your superpowers, leverage them, and plant ambition like a seed that grows into unstoppable drive. She also reveals her own journey of thought leadership—from struggling with the first chapter of The Success Factor to writing books, speaking globally, and democratizing knowledge in every format possible. Her latest book, The Financial Times Guide to Mentoring: A Complete Guide to Effective Mentoring (The FT Guides), co-authored with Andy Lopata, was named Runner-Up for Leadership Book of the Year (The Leadership Awards 2024). Whether you're looking to elevate your own success or help others rise, Ruth's insights will change the way you think about achievement. Three Key Takeaways: • Success is a Learned Skill, Not Just Talent – High achievers aren't born extraordinary; they develop habits, resilience, and a relentless pursuit of growth. Whether it's Olympians, astronauts, or Nobel laureates, they all follow a process to success that anyone can adopt. • Mentorship is a Game-Changer – The right mentors can push you further than you ever imagined. Surround yourself with people who believe in you more than you believe in yourself, ask the tough questions, and challenge you to think bigger. (The Financial Times Guide to Mentoring explores this in depth.) • Persistence Separates the Good from the Great – Dr. Peggy Whitson applied to be an astronaut for 10 years before finally being accepted—then went on to become NASA's Chief Astronaut. The difference between those who succeed and those who don't? They refuse to give up. Want to know if you are a High Achiever?  Take this 2 minute assessment to find out.

In this episode of Connected Leadership Bytes host Andy Lopata talks to Frank Agin, a connector and founder of AM Business Connections, about building meaningful relationships and networking with impact. They explore the dual meaning of "connection"—both as human bonding and strategic engagement. Frank emphasises shifting from a transactional mindset ("What can I get?") to a relational one ("What can I give?"), stressing that trust and empathy are foundational. He shares the three reasons people fail to secure referrals: lack of relationship depth, inability to recognise opportunities, and hesitation to engage in meaningful dialogue. Andy and Frank highlight storytelling as a tool to foster connection, using relatable anecdotes to bridge gaps and build rapport. Frank concludes with a powerful metaphor from anthropologist Margaret Mead: a healed femur symbolises humanity's innate instinct to care for one another, reinforcing that survival and success depend on mutual support. Key Takeaways: 1. Relationships First: Build genuine connections by focusing on giving, not extracting value. 2. Storytelling Matters: Use stories to engage, humanise interactions, and make ideas memorable. 3. Referral Barriers: Lack of trust, opportunity recognition, and conversational confidence hinder referrals. 4. Social Media Nuance: Platforms educate and nurture networks but aren't substitutes for real relationships. 5. Cognitive Diversity: Balance professional and personal networks for broader perspectives and support. 6. Human Instinct to Care: Empathy and collaboration are key to thriving. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Frank Agin: LinkedIn | Website   The Financial Times Guide to Mentoring Episode Featuring Frank Agin  

Andy Lopata revisits his interview with Charlotte Kemp in this episode of the Connected Leadership Bytes. Charlotte is a Futures Alchemist and international keynote speaker and shares her insights into futures thinking, distinguishing between trends and fads, and how leaders can prepare for an uncertain future. Key Takeaways:  1. Understanding Futures Thinking: Charlotte explains that everyone is a natural futurist, because we all plan for the future in some way. However, becoming more intentional and conscious about futures thinking allows us to better anticipate changes and respond strategically. This involves gathering intelligence, managing change, describing potential futures, and testing strategies. 2. Trends vs. Fads: Charlotte highlights the importance of recognising the difference between long-term trends and short-term fads. Trends grow gradually, while fads appear suddenly and fade quickly. She advises scanning headlines from diverse sources to identify patterns that signal emerging trends. 3. Collaborative Future Creation: Charlotte and Andy discuss the necessity of co-creating the future through collaboration. Leaders should build networks beyond their usual circles to challenge assumptions and gain diverse perspectives. This fosters inclusive futures that serve broader communities rather than isolated groups. 4. Counter Trends: Organisations can thrive by identifying and embracing counter trends—going against mainstream movements to carve out unique niches. For instance, while many embrace fast fashion, others find success with slow, artisanal approaches. 5. Hybrid Work Dynamics: The shift towards hybrid work models is significant but varies globally. Understanding local contexts is crucial for adapting effectively. 6. Exponential Thinking: Andy and Charlotte explore the topic of exponential thinking, urging leaders to move beyond binary thinking and embrace quantum possibilities to keep pace with rapid global changes. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Charlotte Kemp: LinkedIn | Website   The Financial Times Guide to Mentoring Episode Featuring Charlotte Kemp  

In this episode of Connected Leadership Bytes, Andy Lopata welcomes Rebecca Morgan, a renowned author and leadership expert, to investigate the concept of psychological safety in the workplace. Rebecca shares insights from her extensive research on Silicon Valley's highest-performing companies, emphasising that psychological safety is crucial for fostering innovation and collaboration. Rebecca explains psychological safety as an individual's perception that their team is safe for risk-taking, where one can voice differing opinions without fear of repercussions. It is about creating a climate of interpersonal trust and mutual respect. Rebecca highlights the importance of disagreeing agreeably and phrasing counter-opinions thoughtfully to ensure they are well-received.   She also addresses the challenge of accommodating diverse personality styles within teams, suggesting techniques like 'raising hands' or using a 'talking ball' to ensure introverts have equal airtime. Rebecca stresses the balance needed between bringing one's authentic self to work while maintaining professionalism, advocating for appropriateness filters to keep expressions constructive. Key Takeaways: 1. Psychological Safety as a Foundation for Success: Rebecca emphasises that psychological safety is foundational for high-performing teams, but she notes that while companies may strive for this ideal, implementation can vary depending on individual managers. 2. Definition of Psychological Safety: Rebecca defines psychological safety as an individual's perception that their team is safe for risk-taking. 3.Disagreeing Agreeably: Rebecca stresses the importance of phrasing counter-opinions thoughtfully to ensure they are well-received, highlighting the need for finesse and diplomacy in communication. 4. Balancing Authenticity and Appropriateness: Leaders should encourage employees to bring their unique perspectives while remaining mindful of boundaries. 5. Accommodating Diverse Personality Styles: By establishing ground rules, extroverts can learn to accommodate quieter colleagues, fostering collaboration across personality types. 7. Building Trust Through Individual Conversations: Rebecca underscores the importance of individual conversations in building trust and understanding within teams. Andy adds that stepping into others' shoes and having meaningful discussions can help create a safer and more supportive environment, even when challenges arise.  Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Rebecca Morgan: Website |LinkedIn | X | Facebook The Financial Times Guide to Mentoring Episode 163 Featuring Rebecca Morgan

Welcome to the Connected Leadership podcast with Andy Lopata. This week, Andy looks back at his interview with former radio broadcaster and inspirational speaker, Simone Heng, author of the book Secret Pandemic: The Search for Connection in a Lonely World. Simone shares with Andy, the importance of human connection and how it affects our leadership and personal development. Simone talks about her experiences being both the critic and the criticised. She examines the importance of being vulnerable as a leader and how accountability plays an important part in leadership. She shares her belief that it is okay to have moments of overwhelm, and provided there are apologies to those affected, it is ok to not be together all the time. Simone shares the science around the need for human connection emphasising that a level of human connection is essential for both mental and physical wellbeing. She discusses how many are digitally connected yet emotionally disconnected. Key Takeaways ·       Vulnerability is the key to connecting to the people you lead ·       Human connection is not just a “nice to have” but is essential ·       Learn to apologise sincerely when you get it wrong, even if it is hard ·       Seek help from people who have different opinions and perspectives from you. ·       The real connection is with people who would “bring us to the hospital if we need it” ·       Pick up the phone - smiles are heard in the voice, whereas Zoom and teams remove some of the important connection nuances. ·       Meet your team where they are at - be flexible and open minded, ask them what they need. ·       Look for a serendipitous connection. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Simone Heng: Website |LinkedIn |YouTube | X | Instagram The Financial Times Guide to Mentoring Episode 138 Featuring Simone Heng

In this episode of the Connected Leadership Podcast, host Andy Lopata welcomes Greg Williams, ‘The Master Negotiator & Body Language Expert.'  With 30+ years of experience, Greg has trained and consulted in 19 countries, helping people enhance their value and get more from every negotiation. A Harvard-trained negotiator, cited by Forbes, and ranked among the world's top 30 gurus in negotiation and body language, he's a celebrated author, speaker, and trainer. Greg's insights come from a wealth of experience, including advising top 50 corporations, contributing to major news networks, and even consulting on the TV show Love & Hip Hop New York. As a member of Marshall Goldsmith's 100 Coaches, Greg's expertise is trusted by world leaders and public figures, and he lives by the motto: 'You're always negotiating!'” Greg shares his expertise on how to effectively read and utilise body language during negotiations. He highlights the importance of establishing a baseline for an individual's nonverbal communication in a relaxed setting before assessing their gestures under pressure. Greg emphasises that body language cues are best interpreted as a cluster, not individually, to avoid misinterpretations. He also discusses the crucial role of focusing on the other party's needs, and the power of using strategic pauses and asking questions. Greg and Andy discuss how to identify deception, manage aggressive negotiators and adapt body language understanding across diverse cultures, emphasising the importance of cultural awareness. Additionally, the conversation extends to virtual negotiations, where body language signals can be even more pronounced and how empathetic technology is set to change the future landscape of how we negotiate. What we discussed  The Importance of the Baseline: Greg reveals how establishing a "normal" for someone is crucial to accurately interpreting their body language. This insight alone could revolutionise how you approach every conversation. Strategic Interpretation of Body Language: Learn how to avoid overthinking single cues and the importance of interpreting clusters of gestures for a clearer understanding of what's really being said, beyond the words. Self-Awareness and Presence: How to shift focus from your needs to the needs of the other person—a powerful strategy that unlocks more collaborative results. Cultural Sensitivity: Crucial tips for navigating different cultural norms. Technological Impact: Uncover the future of negotiations through Greg's insights on how empathetic technology will impact the professional landscape in the future and the ethical considerations to keep in mind.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Greg Williams: Website |LinkedIn |YouTube | X | Facebook  greg@themasternegotiator.com The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell    

In this episode of the Connected Leadership Bytes, Andy Lopata looks back at his interview with Kevin Gaskell, serial entrepreneur, author, and adventurer. Kevin discusses his record-breaking row across the Atlantic, focusing on the lessons learnt that are applicable to business, particularly how smaller businesses can compete with larger giants. Kevin shares how his initial reluctance to row transformed into a world-record attempt, driven by a serendipitous conversation and the desire to explore new challenges. He emphasises the critical importance of team chemistry over paper qualifications, noting how a strong bond and mutual trust were paramount to their success. Kevin highlights the balance between encouraging people to stretch and respecting their boundaries. He emphasises creating a vision of success that inspires rather than imposing targets. He describes their intense preparation, including a rigorous training regime and specialised courses. He reveals how they managed the grueling demands of the race, covering two-hour shifts of rowing and maintaining discipline through clear communication, whilst balancing the need to remain focused and also to take in and appreciate the overall experience. The importance of a strong culture was central to their success. Kevin also shares how they dealt with difficult moments using a designated ‘release word,' which allowed for individual time but open discussions to solve problems. He concludes by stressing the importance of enjoying the journey whatever your goal, viewing challenges as opportunities, and creating an environment of trust and openness. Key Takeaways Team Chemistry is Crucial: Prioritise a strong connection and trust among team members over traditional qualifications. Inspire with Vision, Not Just Targets: Motivate your team with an extraordinary vision, not just by setting financial goals. Commitment Requires Choice: Empower individuals with the freedom to choose, but expect full commitment once they buy in. Discipline and Balance: Find the balance between rigorous discipline and the need to have a positive culture, where people feel they can contribute and make an impact. Culture is the Foundation: Create an open and honest culture built on kindness and mutual respect. Enjoy the Journey: Embrace the challenges and difficulties as learning opportunities, and find joy in the pursuit of your goals.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Kevin Gaskell: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 139 Featuring Kevin Gaskell

In this episode of Connected Leadership Bytes, Andy Lopata revisits the episode with LaTonya Kilpatrick, Worldwide Director of Technology Research and Innovation at Colgate Palmolive. LaTonya, a chemist by training, discusses the critical role of strong partnerships, both internal and external, in her work to develop better oral care solutions. She emphasises that effective partnerships begin with understanding each party's motivations, curiosity, and what they can gain from collaboration. LaTonya describes how her team often partners with external academics for data analysis or with companies that need help navigating oral care regulations and metrics. She also highlights internal partnerships with product development and IT teams to bring ideas to fruition. She explains that the decision to build a competency or partner depends on project needs and whether the partnership is a long-term investment for the company. A major challenge lies in bridging the communication gap between different departments (e.g., scientists vs. IT) and ensuring all contributors, especially implementers, feel appreciated and recognised for their role. LaTonya maintains that transparency and authentic communication are also crucial to maintaining trust. She discusses how the most successful partnerships are with those who understand the value of the relationship. Finally, Andy and LaTonya talk about her passion to engage children in science, emphasising her role as a scientist and mentor. Her goal is to help them by making science fun and approachable early on, inspiring children to see science in their everyday lives, using simple experiments. Key Takeaways: Understanding Motivations: Successful partnerships begin with truly understanding what motivates each party, what their goals are, and how they can benefit from thecollaboration. Build vs. Partner: Decisions on whether to build internal expertise or partner externally should be made on a project-by-project basis, considering long-term value and needed expertise. Language and Communication: Bridging communication gaps between different departments or organisations is crucial. It is essential to adapt language, really listen, and find common ground. Appreciation is Key: Recognising and appreciating all contributors, including those in supporting roles, is vital for building and maintaining trust and morale. Research is Essential: Those seeking partnerships must demonstrate they understand the needs and value of the potential partner by doing their research and presenting it in the right perspective. Science is Everywhere: Science can be made fun and approachable for children, fostering their natural curiosity.   Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with LaTonya Kilpatrick: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 178: Building Strong Partnerships' LaTonya Kilpatrick

In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Michael Roderick, host of the "Access to Anyone" podcast, exploring the dynamics of recommendations and referrals. Michael, who transitioned from a high school teacher to a Broadway producer, shares his insights on how to build a personal brand that encourages people to recommend you. Andy and Michael note that people like to feel useful, not used. It's crucial to focus on the benefit you provide to clients rather than just describing what you do, framing it as solving a problem for them. This makes it easier for others to see how they can recommend you when the opportunity arises. Michael also discusses the nuances of reciprocity, highlighting that individuals have different impulses and timelines for reciprocating. Some feel compelled to immediately reciprocate, while others take time to vet those they recommend. Michael uses his "fast to view, slow to recommend" approach from his Broadway days as an example of considered and thoughtful recommendations. They also explore the importance of trust and consistency, emphasising the need to do what you say you'll do promptly to build confidence in your credibility. Furthermore, they address how word-of-mouth, qualified recommendations, and clear communication impact success. To build a personal brand for referrals, Michael uses the acronym "AIM" - Accessibility, Influence and Memory. You need to have an accessible message, make people look good when they share it, and be memorable. Ultimately, it is better to be focused on the curiosity it creates than the access it gains, as this will mean people will be more likely to recommend you. Key Takeaways: Focus on Usefulness, Not Just Functionality: When describing what you do, highlight the problem you solve for clients, making it easy for others to see who in their network could benefit. Reciprocity is Nuanced: Understand that people have different impulses and timelines for reciprocating. Some are quick to reciprocate, whilst others take a long time. Be aware of these differences. Consistency Builds Trust: Follow through on your commitments promptly to establish credibility and encourage recommendations. AIM for a Referrable Brand: Make your message accessible, so people understand it. Ensure it creates influence which helps the sharer to look good and create memory by using language, emotion, simplicity and structure. Prioritise Curiosity over Access: Craft your message to generate interest and curiosity rather than just focusing on getting in front of people. Stories Enhance Memorability: Use stories and metaphors to make your message more engaging and easier for others to remember and repeat accurately.   Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Michael Roderick: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 131 Featuring Michael Roderick

My guest today is Andy Lopata. A professional relationship strategist with notable clients such as PayPal and GlaxoSmithKline. Andy shares his 25-year journey from corporate escapee to a networking expert, emphasizing the shift from 'networking' to 'professional relationship strategy.' He discusses the importance of building, nurturing, and leveraging relationships in the workplace, especially amid the complexities of hybrid working environments. Andy also introduces his concept of a 'blended mindset' to balance strategic and relational networking, highlighting the power of curiosity, authenticity, and vulnerability in building trust. He offers practical insights into overcoming silos in organizations and how strategic relationship building can benefit leaders and teams. Our discussion concludes with Andy's perspective on future workplace trends, particularly around hybrid working and digital communication. Episode Minutes: Minute 4: The Evolution of Networking Minute 8: Building Strategic RelationshipsMinute 12: The Blended Mindset  Minute 31: Future Trends in the Workplace To find out more about my work, please visit Dana Williams Consulting. LinkedIn Instagram Email: hello@danawilliamsco.com Journal your way to a life with purpose. The Strengths Journal™ is the first and only Gallup-certified daily planner that helps you actively use your strengths to dominate each day and ultimately– transform your life.

After every five guest interviews, I reflect on each of the individual episodes and focus in on specific topics pulling on different threads and diving deeper to explore elements that piqued my interest. In this episode, exploring transformative leadership, storytelling, coaching, mentoring, identity crises, choices, responsibility, change, divergent thinking and elite sport, I share my Reflections with Actions from these five recent podcast episodes: 436 Drive Change for Good with Steve Howe 437 Wisdom of the Wolves with Claire Payne 438 Finding Alignment with Emma Menzies 439 Own Your Narrative with Natsuko Suwaki 440 Path to Gold with Aaron Phipps and Jon Cooper   KEY TAKEAWAY ‘If you don't ask, you don't get. If you do ask, opportunities will present themselves in abundance.'   BOOK RECOMMENDATIONS* Focus on Why by Amy Rowlinson with George F. Kerr – https://amzn.eu/d/6W02HWu   Mentoring - A Complete Guide to Effective Mentoring by Andy Lopata and Dr Ruth Gotian - https://amzn.eu/d/bKhXOiT   EPISODES REFERENCED 180 Eliminating Stress with Ruth Fogg - https://focusonwhy.libsyn.com/180-eliminating-stress-with-ruth-fogg 283 Professional Relationships with Andy Lopata - https://focusonwhy.libsyn.com/283-professional-relationships-with-andy-lopata 204 Money Mastery with Lesley Thomas -  https://focusonwhy.libsyn.com/204-money-mastery-with-lesley-thomas 129 Unconscious Competence with Jackie Handy -  https://focusonwhy.libsyn.com/129-unconscious-competence-with-jackie-handy  and 362 Exploring Life's Path with Jackie Handy -  https://focusonwhy.libsyn.com/362-exploring-lifes-path-with-jackie-handy 427 The Web of Life with Manda Scott - https://focusonwhy.libsyn.com/427-the-web-of-life-with-manda-scott     ABOUT THE HOST - AMY ROWLINSON Amy is a purpose and fulfilment coach, author, podcast strategist, podcaster and mastermind host helping you to improve productivity, engagement and fulfilment in your everyday life and work. Prepare to banish overwhelm, underwhelm and frustration to live with clarity of purpose.   WORK WITH AMY If you're interested in how purpose can help you and your business, please book a free 30 min call via https://calendly.com/amyrowlinson/call   KEEP IN TOUCH WITH AMY Sign up for the weekly Friday Focus - https://www.amyrowlinson.com/subscribe-to-weekly-newsletter   CONNECT WITH AMY https://linktr.ee/AmyRowlinson   HOSTED BY: Amy Rowlinson   DISCLAIMER The views, thoughts and opinions expressed in this podcast belong solely to the host and guest speakers. Please conduct your own due diligence. *As an Amazon Associate, I earn from qualifying purchases.

Welcome back to the Connected Leadership Podcast! We kick off 2025 with a returning guest, commercial mediator Jane Gunn, who joins Andy Lopata to discuss her new book, "The Mole and the Mountain." This parable explores the journey of overcoming obstacles and finding personal fulfillment, offering valuable insights for goal setting and personal growth in the New Year. Jane explains the two key principles of mediation that underpin the book: self-determination and being fully informed. She introduces the "Map of Experience" that guides the mole's journey and represents the stages of mediation. The first stage, "Now," involves understanding the narrative and identifying the challenges we face. This is about stepping out of our comfort zones and embracing curiosity. Andy and Jane then discuss the importance of mentorship in pushing ourselves out of our comfort zones and overcoming fear. Jane emphasises the role of a mentor who provides challenge without taking control. Next, they explore the fear of being wrong, a common obstacle in both mediation and personal life. Jane talks about shifting from a "win-lose" mindset to a "win-win" approach, emphasising the importance of understanding people's needs and interests rather than focusing on who is right or wrong. The focus turns to the importance of clarity in creating a vision for the future, the need to dig deep and understand what truly drives us. Andy and Jane also discuss the concept of "no one is coming to save us," the importance of self-determination and taking responsibility for our own decisions. Jane argues that mediation is a "grown-up" way of resolving disputes, allowing individuals to find creative solutions by taking control. Staying on track despite obstacles and setbacks, they share their personal experiences of perseverance and the importance of vision and a clear "why" to motivate them during difficult times. The episode concludes with a discussion on the importance of celebrating successes and recognising that failure can often be a stepping stone to greater success. What we discussed ·       How to deal with change that snatches us out of our comfort zone ·       How to overcome the fear that stops us following our dreams ·       How to create a clear vision of the future and belief that we can make it ·       How no one is coming to save us and we must dig deep when we are stuck ·       How to stay on track and never give up despite the obstacles and setbacks ·       How hardship and pain is part of the journey and path to triumph ·       How in the end it is up to us to decide and no one can take the journey for us Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jane Gunn: Website |LinkedIn |X/Twitter The Financial Times Guide to Mentoring The Mole and the Mountain  

In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview with Malcolm Palmer on making Making Your Business Less Dependent On You. Andy and Malcolm discuss the challenges of business ownership, stress management, and the importance of strong professional relationships. Andy shares his personal journey of learning to cope with stress, highlighting the need to recognise both conscious and unconscious stress signals. Andy also emphasises the importance of vulnerable leadership, sharing experiences that led to him writing his book "Just Ask." He stresses the need for balance between work and personal life, incorporating hobbies and healthy activities into his schedule as part of his job.  Complacency is a major enemy of productivity, and the key to overcoming it is to build habits and find strategic ways of working. Andy also mentions the importance of strategic thinking, taking time to work on big projects, and being mindful. Andy and Malcolm also explore the concept of "catastrophising"—anticipating" potential disasters to proactively avoid them—and the importance of letting go of negative relationships to improve focus and productivity. Andy concludes with insights into transitioning the business from being time-based to product-based and his plans for an app, The Relationship Matrix, which he is piloting. Key Takeaways: Recognise and Manage Stress: Business owners often hide stress, but it's essential to understand both conscious and unconscious stress signals.  Vulnerable Leadership: Be open and share with your team, but strategically and when it's appropriate, trust builds strong relationships. Authenticity and transparency make you relatable. Balance is Key: It's vital to schedule in personal time, hobbies and health. By treating wellness as part of your job, you make it non-negotiable. Combat Complacency: Be wary of complacency and create habits that help your business grow. Build in processes to allow time for the important but not urgent tasks. Strategic Time Management: Prioritise deep work and focus on important tasks rather than the easy wins first.  Relationships Matter: Build strong, positive professional relationships with the right people and let go of negative relationships to improve productivity. Be ready to move on from relationships that aren't strong. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Malcom Palmer: Website |LinkedIn | The Financial Times Guide to Mentoring

In this episode, Andy Lopata revisits his guest interview with Melina Palmer on The Brainy Business Podcast, to explore the power of connected leadership. Andy, a master of networking, discusses his approach to building genuine, helpful relationships for both career advancement and business growth. He emphasises emphasizes that executive success depends on the network one builds, which goes beyond surface-level contacts. Andy shares insights on fostering "connected leadership" by surrounding yourself with people who can both offer help, want to help and know how to help. He explains that these elements are tied to performance, image, and exposure, a concept that can supercharge one's career. He reveals that people are more likely to support you not just because they're told to or see a personal gain, but because they genuinely like and trust you, making it important to nurture relationships by connecting on a human level. Andy further discusses how to move past fears of being seen as vulnerable when asking for help by reframing it as a request based on confidence and inner strength. He encourages listeners to make it easy for people to help them through clear, specific asks. Andy and Melina look The conversation delves into the importance of mentoring and letting supportive connections evolve naturally.Andy He stresses the need to balance giving and receiving while always prioritising prioritizing personal capacity. Finally, Andy introduces his "Curiosity Cycle," where curiosity, listening, authenticity and vulnerability interconnect to build meaningful relationships. Key Takeaways: Executive success is linked to the relationships one builds. People are motivated to help when they like and trust you. Asking for help is a strength, not a weakness. Be specific in your asks, and make it easy for people to help. Letting mentoring evolve naturally, and know when to say "no." Cultivate a mindset of curiosity, listening, authenticity, and vulnerability. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Melina Palmer: Website |LinkedIn | The Financial Times Guide to Mentoring The Curiosity Cycle: Developing Trust and Engagement

Mike "C-Roc" sits down with networking expert, author, and keynote speaker Andy Lopata. Known for his deep understanding of the art and science of networking, Andy shares his journey from co-founding a successful business referral company to becoming a global thought leader in building meaningful professional relationships. Discover why networking is more than just making connections—it's about strategic thinking, giving to receive, and creating lasting impact. Andy opens up about the challenges he faced in his career, the evolution of his philosophy on networking, and the valuable lessons he learned from collaborating with industry leaders like Dr. Ivan Meisner. Tune in for practical tips on how to approach networking with purpose, confront uncertainty, and build a system that aligns with your goals. Whether you're a seasoned professional or just starting out, this episode offers actionable insights that will transform the way you think about professional relationships. Website- https://lopata.co.uk/ Social Media Links/Handles- http://www.twitter.com/andylopata http://www.facebook.com/networkingstrategy https://www.linkedin.com/in/networkingstrategy https://www.youtube.com/c/AndyLopata1 https://www.instagram.com/connecting_is_not_enough

In this episode of Connected Leadership Bytes, Lisa Fane, CEO of the Center for Mentoring Excellence, and her colleague Michelle Hancock interview Andy Lopata. They discuss the importance of professional relationships, networking, and mentoring. Focusing on building authentic connections, understanding the difference between networking and professional relationships, and the concept of a personal board of advisors. Andy shares strategies for maintaining professional networks, the role of vulnerability in mentorship and the impact of remote work on mentoring and professional relationships. He emphasises the importance of consistency and frequency in building connections and offers insights into evolving mentoring practices in the modern workplace.   Key Takeaways Reframing Networking: Shifting the perception of "networking" to "professional relationship strategy." Focus on building genuine, long-term relationships based on mutual respect and trust. The Power of Personal Boards of Advisors (Mastermind Groups): Crucial for leveraging diverse expertise and perspectives, this peer-to-peer mentoring approach offers invaluable support, guidance, and problem-solving capabilities. Regular meetings are key. The Seven Stages of Professional Relationships: Andy highlights a model (detailed in his book Connected Leadership) outlining seven stages of relationship development. Focusing on strengthening relationships in the middle stages (where rapport and trust exist but advocacy hasn't fully developed) is more effective than constantly seeking new connections. Vulnerability and Trust: Authentic professional relationships require vulnerability from both the mentor and mentee. Sharing struggles, mistakes, and doubts builds stronger connections and increases the resonance of the mentorship. Avoiding Common Pitfalls: Common networking mistakes: prioritising quantity over quality, asking for help too soon, and treating relationships transactionally. Instead look for consistent, frequent engagement, and fostering genuine connections without an immediate expectation of return. The Evolution of Mentorship: Andy notes the shift in mentorship due to remote work and changing career paths. This necessitates a more inclusive approach, embracing virtual mentoring, cross-organisational collaborations, and adapting to the needs of younger generations who prioritise long-term development over short-term project-based coaching.   Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Lisa Fain: Website |LinkedIn | Listen to the full episode here The Financial Times Guide to Mentoring  

In this month's premiere episode of the Connected Leadership Podcast, Andy Lopata interviews David Avrin. David is one of the most in-demand Customer Experience speakers and consultants in the world today, He has shared his content-rich, entertaining and actionable presentations with enthusiastic audiences across North America and in 24 countries around the world. David helps organisations better understand and connect with their customers and clients to help future-proof their businesses.  David's insights have been featured on thousands of media outlets around the world. He is also the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You! Why Customers Leave (and How to Win Them Back), The Morning Huddle, and his newest book, Ridiculously Easy to Do Business With.  Andy and David explore the crucial differences between customer service and customer experience, highlighting that while good service is essential, it's the overall experience that truly drives customer loyalty in today's competitive market. David argues that while many businesses boast high-quality products and services, the experience they provide is often far from ideal, leading to customer frustration. Their conversation traces the changing landscape of customer interaction, particularly the role of social media and the increasing reliance on AI-powered chatbots. While social media once served as a powerful tool for holding companies accountable, its effectiveness appears to be waning, as organisations struggle to manage the sheer volume of feedback.  They also highlight the significant generational differences in customer expectations and preferences regarding technology. While younger generations are tech-savvy and prefer self-service options, older generations often require more personalised assistance. This necessitates an "omni-channel" approach, offering a variety of ways for customers to engage based on their individual needs and preferences. The overuse of surveys is criticised, with David suggesting that less frequent, shorter, and simpler surveys are more effective. Building relatability and likability within a brand's identity is emphasised, and it's suggested that businesses shouldn't necessarily aim to please everyone, but to be the best choice for their target audience.  Finally, Andy and David reflect on the importance of striking a balance between efficiency and personalisation, prioritising speed and respect for customers' time. They emphasise that while businesses strive for predictability and efficiency, they must not lose sight of the human element and the importance of making the customer experience not just competent, but preferable. What we discussed: 1.     Customer Service vs. Customer Experience: Understand the critical distinction and why customer experience trumps service in today's market. 2.     The Evolving Role of Social Media: Social media's influence on customer feedback is shifting and how businesses can adapt. 3.     AI and Human Interaction: What is the optimal balance between AI-driven efficiency and essential human interaction. 4.     Generational Differences: How to cater to the diverse needs and technological preferences of different generations. 5.     The Power of Feedback (and the Perils of Overdoing It): How to effectively gather and use customer feedback without causing frustration Listen to this episode to gain actionable insights into creating a superior customer experience, leveraging technology effectively, and navigating the complexities of a multi-generational market. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with David Avrin: Website |LinkedIn |Facebook | YouTube The Financial Times Guide to Mentoring Ridiculously Easy to Do Business With.  

There are fine lines between being someone's coach, their mentor, and their tormentor…Having the right person to guide you through huge career moments is utterly invaluable, making the advice of an exemplary mentor like Andy Lopata priceless.It's a delight to once again host our first ever podcast guest, as he shares the tools that bring the best out of both sides in a masterful mentoring relationship.Key takeaways from this episode:You don't have to be the font of all wisdom, so serve as a valuable connectorBe completely candid to create a trusting mentoring relationshipA great mentor also coachesAndy Lopata: https://lopata.co.uk/https://www.linkedin.com/in/networkingstrategy/Links & references: https://www.thecompanydoctor.com/Gary Gamp: https://www.linkedin.com/in/garygampGeorge Clode: https://www.linkedin.com/in/georgeclodeGary's new book, Career Catalyst - available online now: https://www.amazon.co.uk/Career-Catalyst-Secret-Skills-School-ebook/dp/B0DFYVG6XY/ref=tmm_kin_swatch_0?_encoding=UTF8&qid=&sr=

In this episode of the Connected Leadership Bytes, we feature Andy Lopata's guest interview on the Authority Podcast with Ross Romano. Andy is a specialist speaker on professional relationships and co-author with Dr Ruth Gotian, of the Financial Times Guide to Mentoring. Mentoring in its various forms and benefits for both mentors and mentees is discussed. Andy explains that mentoring isn't just a hierarchical senior-junior relationship; it can be reverse mentoring (junior mentoring senior), peer-to-peer and formal/informal approaches. He emphasises the importance of having a "mentoring team," drawing support from various individuals. Andy and Ross agree that the qualifications for being a mentor are experience and expertise rather than formal qualifications. Andy explains the distinctions between mentoring, coaching, role models, and sponsors. The podcast also discusses what mentors should expect from mentees (commitment, accountability, openness to challenge) and vice versa. Andy also advocates for an abundance mentality in mentoring, both at an individual and organisational level, arguing that investment in mentorship yields significant returns in terms of staff retention, upskilling, and creating a positive work environment. Key Takeaways: Diverse Mentoring Models: Andy shared that mentoring extends beyond the traditional hierarchical model to include reverse mentoring, peer-to-peer mentoring, and informal mentoring teams, catering to diverse needs and situations. Clarity of Objectives: He emphasised the crucial role of clearly defined goals and objectives for both mentor and mentee to ensure the relationship's effectiveness and to prevent it from stalling. Honest and Supportive Guidance: The balance between honest feedback and supportive encouragement is critical. Mentors should challenge mentees while providing the support needed to succeed. Accountability and Commitment: A successful mentoring relationship requires both parties' commitment and willingness to be held accountable for agreed-upon actions and goals. Organisational Mentorship Programmes: To be successful these programmes require strategic planning, senior management buy-in, and peer-level support to ensure effectiveness and prevent resentment within teams.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Ross Romano: Website |LinkedIn |X/Twitter The Financial Times Guide to Mentoring

Get ready to raise a glass... of sparkling water! In this episode of Connected Leadership Bytes, Andy Lopata revisits his episode with Janey Lee Grace, a familiar voice from BBC Radio 2 and a passionate advocate for alcohol-free living. Janey shares her personal journey from pop star to radio presenter, revealing how she navigated a world obsessed with alcohol and ultimately decided to embrace a sober lifestyle. She discusses how alcohol is deeply ingrained in our culture, and the challenges of politely declining a drink without feeling like you're missing out. Janey and Andy discuss the crucial role of connection in overcoming addiction, highlighting the power of community and finding a sense of belonging. She talks about the Sober Club, a space she created to support individuals on their alcohol-free journeys, and emphasises the importance of having people you can connect with and rely on as you navigate a sober life. Andy and Janey conclude with a call to action, urging listeners and leaders to challenge the assumption that alcohol is essential for building relationships. They offer insights on how to create more inclusive environments where everyone feels comfortable, regardless of their choices around alcohol. Janey's new book, "From WHAM! to WOO: A Life on the Mic," is a must-read for anyone who loves music, radio, and behind-the-scenes stories. She takes us back to her early days in the music industry, from singing backup for Mari Wilson and the Wilsations to touring the world with WHAM! ·       It's time to challenge the "alcohol is essential" myth. There are plenty of ways to build strong relationships without relying on a drink. ·     You're not alone. There are countless people who have embraced a sober lifestyle and have discovered incredible benefits. ·       Don't be afraid to say "no" to alcohol. It's your right to choose what you put in your body. ·       Connection is key. Find a supportive community, online or offline, to help you stay motivated and on track. ·       Leaders, it's your job to create inclusive work cultures. Make sure everyone feels welcome, regardless of their choices around alcohol. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Janey Lee Grace: Website |LinkedIn |X/Twitter Listen to the full episode of this podcast The Financial Times Guide to Mentoring From WHAM! to WOO: A Life on the Mic by Janey Lee Grace  

In this episode of the Connected Leadership Podcast, host Andy Lopata welcomes Nathan Farrugia, leader of the Vistage Group. Nathan is an experienced business coach with more than 20 years' experience across technology, construction, healthcare, education, and hospitality, as well as a TEDx speaker, philanthropist and record-breaking adventurer. Nathan's impressive resume includes setting a world record for running 27 marathons in 27 countries in 27 days. Andy and Nathan examine the art of asking tough questions, a skill vital for leaders. Nathan believes many leaders, particularly those grappling with burnout and change, are not being asked the crucial question, "Is what you're doing aligned with your purpose in life?" This existential query, often avoided in everyday interactions, becomes a cornerstone of Nathan's coaching approach, prompting introspection and reflection. Exploring the delicate balance between assertiveness and vulnerability in coaching, Nathan emphasises the importance of earning trust before delving into deeper, potentially uncomfortable questions. He shares how his own experiences, coupled with strategic storytelling, help him build rapport and encourage clients to open up.  The episode highlights the importance of understanding emotional responses to tough, challenging questions, specifically drawing on the concept of the "chimp brain"—the instinctive, reactive part of our minds. Nathan explains how he recognises these reactions through body language and seeks to create a safe space for individuals to move beyond emotional defences and engage with their rational minds. Andy and Nathan explore the distinction between coaching and mentoring, with Nathan underscoring that while he may offer insights based on his experience, he never prescribes solutions. He prioritises empowering clients to discover their own answers through a process of exploration and self-discovery. What we discussed: 1.     Are you asking the right questions? 2.     Beyond the surface. Nathan's experiences highlight the importance of diving deep to understand the emotional drivers behind a client's challenges. How much are you truly listening to your team? 3.    The power of vulnerability. How can you create a space where open dialogue and authentic conversation flourish? 4.    Unlocking the "chimp brain." Learn how to recognise and navigate emotional reactions to challenging questions. 5.     The magic of group dynamics. Learn how to leverage the power of collective wisdom in your team? Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Nathan Farrugia: Website |LinkedIn |X/Twitter The Financial Times Guide to Mentoring

In this episode of Connected Leadership Bytes, Andy Lopata revisits his interview featuring Chelsey Baker, founder of National Mentoring Day. Andy and Chelsey discuss the importance of mentoring and the difference between mentoring and coaching, pointing out that mentoring is about providing answers and sharing expertise, while coaching focuses on specific skills and goals. They explore the benefits of mentoring across all levels, from startups and young entrepreneurs to C-suite executives and students. Chelsey highlights the essential role mentoring plays in fostering confidence, connectedness, and a sense of belonging, especially during times of uncertainty. Andy and Chelsey consider the dynamics of mentor-mentee relationships, discussing the various forms mentoring can take – formal, informal, one-on-one, peer-to-peer, and reverse mentoring. Chelsey stresses the importance of finding the right mentor who can provide both guidance and support. The conversation then shifts to National Mentoring Day, its origins, and how it has grown into a global movement. Chelsey shares her journey, showing how the lack of mentorship resources she initially encountered, inspired her to create National Mentoring Day. Chelsey also shares her "six keys to effective mentoring", which include leading by example, active listening, and fostering a trustworthy and supportive relationship. Chelsey reflects that mentoring ultimately fosters growth, innovation, and confidence, permitting individuals to unlock their full potential. Key takeaways from the episode: Mentoring is for everyone, regardless of age, industry, or career stage. Mentoring provides answers and shares expertise, while coaching focuses on specific skills and goals. Mentoring fosters confidence, connectedness, and a sense of belonging. Effective mentoring relationships are built on trust, active listening, empathy, and guidance. National Mentoring Day encourages organisations, mentors, and mentees to celebrate the power of mentorship. You can get involved in National Mentoring Day by joining the mentoring ask, sharing your mentoring stories, and supporting mentoring initiatives. www.nationalmentoringday.org   Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Chelsey Baker: Website |LinkedIn |X/Twitter Listen to the full episode of this podcast The Financial Times Guide to Mentoring

In our latest episode of The Workplace Podcast, William Corless is joined in conversation by Andy Lopata, co-author of "The Financial Times Guide to Mentoring" and a specialist in professional relationships, mentoring, and networking. Andy is also an international consultant and keynote speaker known for his expertise in professional relationships. As the host of the Connected Leadership Podcast, Andy works with organizations worldwide to improve communication, foster collaboration, and create cultures that support constructive dissent and debate. In this episode, William and Andy discuss the art and science of effective mentoring. There are many useful insights to be gained from this episode including: · The ICE CREAM approach to mentoring · Overcoming imposter syndrome as a mentor · Reverse mentoring and its benefits · Mentoring across generations · How organizations can create successful mentoring programs · Strategies for mentoring neuro-divergent individuals And much much more.

This episode of Connected Leadership Bytes, originally featured as a guest interview on the Kwame Christian podcast "Negotiate Anything," features Andy Lopata, professional relationship strategist, author of "The Financial Times Guide to Mentoring," and host of the Connected Leadership" podcast. Andy shares his insights on the importance of building and leveraging professional relationships, and particularly the role of mentoring. Andy argues that building a strong network of mentors is essential for career growth, citing research that shows performance accounts for only 10% of promotion decisions, while image and exposure account for 30% and 60% respectively. He defines mentoring as a relationship where someone with experience and expertise in a particular area helps guide another individual towards their goals. He explores the different types of mentoring relationships, including formal and informal, traditional, reverse, and peer-to-peer. Andy emphasises the importance of both formal and informal mentoring relationships, advocating for creating a diverse "mentoring team" for optimal support. Andy also discusses the differences between mentoring, coaching, and sponsoring, highlighting the key distinction: mentors know, while coaches explore. He stresses the importance of using coaching techniques to help mentees develop independent solutions, rather than simply offering advice. The episode concludes with Andy sharing valuable insights on the skills needed for effective mentoring, highlighting the importance of humility, commitment, and independent thought for both mentors and mentees. Key Takeaways: Mentoring is essential for career advancement, influencing image and exposure more than performance. Mentoring can take many forms, including formal, informal, traditional, reverse, and peer-to-peer. Good mentors use coaching techniques to help mentees develop independent solutions. Humility and mutual respect are vital for both mentors and mentees. Vulnerability builds trust and encourages open communication in the mentoring relationship. Mentees should be prepared to contribute actively, set goals, and make independent decisions.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Kwame Christian: Website |LinkedIn |Instagram | YouTube Listen to the full episode of this podcast The Financial Times Guide to Mentoring

Dr. Ruth Gotian is the Chief Learning Officer and Associate Professor at Weill Cornell School of Medicine in New York City. She returns to the Work from the Inside Out podcast to discuss her new book, "" co-authored with Andy Lopata. They emphasize the importance of mentoring in professional development, highlighting that 61% of positive mentoring relationships are formed organically. Ruth stresses the need for diverse mentoring teams and shares insights on the benefits of mentoring, including higher salaries and reduced burnout, as well as the importance of engaging mentors outside one's organization. She has been hailed by the journal Nature and Columbia University as an expert in mentorship and leadership development. In 2021, she was selected by Thinkers50 as one of the eight people worldwide to be named an emerging management thinker. In addition to publishing in academic journals, she is a contributor to Forbes and Psychology Today, where she writes about ‘optimizing success'. Her research is about the mindset and skill set of peak performers, including Nobel laureates, astronauts, and Olympic champions. Her award-winning book, , came out in January 2022. Discussion on Mentoring and High Achievers Ruth stated that mentoring is not just for beginners but also for those looking to grow at all stages of their careers. Mentors provide guidance, support, and new perspectives. She discusses the importance of mentoring for high achievers and shares insights from interviews with top achievers, emphasizing the commonality of seeking mentors. Challenges in Mentoring Programs Ruth discuss the ineffectiveness of many mentoring programs in organizations, emphasizing that 61% of positive mentoring relationships develop organically, not through random assignments. She advocates for creating opportunities for people to organically meet, offering a resource on her website with 13 conversation starters to help people initiate conversations and create those organic connections. The Importance of Organic Mentoring Relationships Ruth shares that mentoring relationships can start with casual conversations and evolve over time. She explains that mentoring should not be transactional and should be about building strategic professional relationships. The Role of Mentoring in Career Development and Organizational Success Dr. Gotian highlights the benefits of mentoring, including higher salaries, promotions, and lower burnout. She emphasizes that mentoring is a valuable retention tool for organizations. Ruth discusses the importance of having a diverse mentoring team with various perspectives. She provides a worksheet on her website to help individuals develop their own mentoring teams. Ruth shares personal anecdotes of mentors who transformed her life and career. She emphasizes that mentoring is not limited to specific professions or industries and encourages individuals to seek out mentors who can offer different perspectives and expertise. Learn more and connect with Ruth here: 

In this episode of the Connected Leadership podcast Andy Lopata features Derrick Noble. Dr. Derrick has spent the past two decades helping business leaders elevate their leadership and communication skills. Overcoming a severe stutter and speech impediment in his youth, Derrick defied the odds to become an award-winning keynote speaker, two-time TEDx speaker, speech coach, and trainer. Known for his humor, he often says, "At first, I couldn't talk, and now they can't shut me up!" He works with leaders from various sectors, including business, non-profits, and government agencies, with clients including the U.S.A.F, Navy, Forestry Service, FBI, and the City of Los Angeles. Derrick shares how his fifth-grade principal, Lionel Ward, helped him conquer his stammering fear by encouraging him to read school announcements over the intercom. This experience instilled in him the belief that "leaders are made, not born." Andy and Derrick discuss his passion for helping individuals who are often overlooked or underestimated. Derrick recounts a personal experience where he publicly confronted a workplace bully to protect a coworker, demonstrating that sometimes a bold, public stand is necessary to address ingrained toxic behavior. He stresses the importance of creating a culture where individuals feel safe to voice their concerns. The significant positive impact a single individual can have on an organisation's culture is identified, sharing an anecdote about a quiet receptionist whose kindness significantly boosted team morale. He emphasises the importance of recognising and acknowledging those who quietly contribute to a positive environment. Andy and Derrick also explore the delicate balance of having management present during team discussions, recognising that their presence can influence open communication. Derrick advises leaders to assess their team's comfort level and decide whether separate meetings without management are necessary to foster open dialogue. The importance of making team members feel heard by actively listening, understanding concerns, and offering honest responses, even if those responses involve acknowledging limitations or explaining why a requested change isn't feasible is real leadership. This episode is a goldmine of leadership insights, covering topics like workplace bullying, public and private conversations, the impact of individual personalities, fostering positive team dynamics, and ensuring that people feel heard. It's a powerful testament to the transformative power of leadership and its ability to create positive change within an organisation. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Derrick Noble: Website |LinkedIn |X/Twitter| YouTube The Financial Times Guide to Mentoring  

In this episode of The Brainy Business podcast, Melina Palmer welcomes Andy Lopata, a renowned specialist in professional relationships and networking. With nearly 25 years of experience, Andy has been recognized as one of Europe's leading business networking strategists by the Financial Times. He is an international speaker, podcast host, and author of six books, including the Financial Times Guide to Mentoring, co-authored with Ruth Gotian. In this episode, Andy shares his insights on investing in relationships and creating a network of people who are willing to help and follow through on those intentions. The conversation delves into the importance of building, nurturing, and leveraging professional relationships, and how these elements contribute to executive success. Andy also discusses the concept of vulnerability in asking for help, and the interconnectedness of curiosity, listening, authenticity, and vulnerability in networking. In this episode: Learn the three stages of building professional relationships: building, nurturing, and leveraging. Understand the importance of vulnerability in asking for help and how to frame your requests effectively. Discover why people are motivated to help others and the significance of liking and trusting in professional relationships. Explore the concept of the "curiosity cycle" and how it enhances networking and relationship building. Get practical tips on finding and engaging mentors, and the importance of reciprocity in professional networking. Show Notes: 00:00:00 - Introduction Melina Palmer introduces Andy Lopata and sets the stage for a conversation on professional relationships and networking. 00:01:45 - Andy's Background Andy shares his extensive background in networking and professional relationships, including his books and speaking engagements. 00:04:30 - Connected Leadership Andy explains the concept of connected leadership and the importance of professional relationships in executive success. 00:08:00 - Building and Nurturing Relationships Discussion on the stages of building, nurturing, and leveraging professional relationships and the challenges associated with each stage. 00:14:00 - Motivation to Help Andy explores why people are motivated to help others and the role of liking and trusting in professional support. 00:20:00 - Vulnerability in Asking for Help The conversation shifts to the importance of vulnerability in asking for help and how to frame requests effectively. 00:28:00 - The Curiosity Cycle Introduction to Andy's new model, the curiosity cycle, and its impact on networking and relationship building. 00:34:00 - Mentoring and Reciprocity Practical tips on finding mentors, engaging them, and the role of reciprocity in professional networking. 00:40:00 - Conclusion What stuck with you while listening to the episode? What are you going to try? Come share it with Melina on social media -- you'll find her as @thebrainybiz everywhere and as Melina Palmer on LinkedIn. Thanks for listening. Don't forget to subscribe on Apple Podcasts or Android. If you like what you heard, please leave a review on iTunes and share what you liked about the show.  I hope you love everything recommended via The Brainy Business! Everything was independently reviewed and selected by me, Melina Palmer. So you know, as an Amazon Associate I earn from qualifying purchases. That means if you decide to shop from the links on this page (via Amazon or others), The Brainy Business may collect a share of sales or other compensation. Let's connect: Melina@TheBrainyBusiness.com The Brainy Business® on Facebook The Brainy Business on Twitter The Brainy Business on Instagram The Brainy Business on LinkedIn Melina on LinkedIn The Brainy Business on Youtube Connect with Andy: Andy's Website LinkedIn X Learn and Support The Brainy Business: Check out and get your copies of Melina's Books.  Get the Books Mentioned on (or related to) this Episode: What Your Employees Need and Can't Tell You, by Melina Palmer Influence, by Robert Cialdini influence Is Your Superpower, by Zoe Chance You Have More Influence Than You Think, by Vanessa Bohns Invisible Influence, by Jonah Berger Top Recommended Next Episode: Ruth Gotian Interview (ep 419) Already Heard That One? Try These:  Robert Cialdini Interview (ep 312) Social Proof (ep 87) Reciprocity (ep 238) Zoe Chance Interview (ep 308) Unity (ep 216) Other Important Links:  Brainy Bites - Melina's LinkedIn Newsletter The Curiosity Cycle: Developing Trust and Engagement

Andy Lopata recalls his conversation with workplace communication expert Antoni Licanai In this episode of the Connected Leadership Bytes. They examine the concept of how internal workplace culture influences external engagement, with Antoni arguing that treating colleagues poorly leads to poorer customer service. Antoni argues that the responsibility for fostering a positive workplace culture lies with leadership. He shares several examples of how poor leadership created toxic environments that negatively impacted employee engagement and, subsequently, customer service. Andy and Antoni discuss strategies for addressing toxic workplace cultures, emphasising the importance of leading by example and building trust through predictability and empathy. Antoni further emphasises the importance of fostering a "servant" mindset, where employees are encouraged to help each other, leading to a more positive culture that benefits both internal and external stakeholders. He also challenges the idea of internal competition, suggesting that it can be detrimental to a collaborative workplace culture. Antoni closes by highlighting the importance of corporate social responsibility (CSR) and aligning company values with a higher cause. He argues that the most successful organisations are those that foster a sense of tribe or community amongst their employees and stakeholders, creating a shared purpose that goes beyond individual goals. Key Takeaways: 1.     Internal culture impacts external engagement: How employees are treated internally directly impacts their engagement with external stakeholders like customers, suppliers, and partners. 2.     Leadership sets the tone: Leaders are crucial in shaping a positive and collaborative workplace culture. Toxic cultures often stem from poor leadership practices. 3.     Empathy and trust are key: Building trust within a team is essential for addressing any issues and fostering a healthy workplace environment. 4.     Encourage a "servant" mindset: Encourage employees to support each other and prioritise collective goals over individual ones. 5.     Rethink internal competition: Encourage collaboration over competition to foster a sense of community and shared purpose. 6.     Embrace a higher cause: Aligning company values with a broader social or environmental cause can create a stronger sense of purpose and attract employees who share those values. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Antoni Lacinai: Website |LinkedIn   Listen to the full episode of this podcast The Financial Times Guide to Mentoring  

In this episode of the Connected Leadership Bytes, Andy Lopata revisits his interviews with Todd Cherches, an academic from New York who specialises in visual leadership. They discuss the concept of visual leadership, exploring how it goes beyond simply incorporating pictures into presentations. Cherches argues that visual leadership is about how we see the world and how that shapes our vision as leaders. He emphasises the importance of diversity and inclusion in shaping our vision, highlighting that different perspectives can lead to more innovative solutions. Andy and Todd look at the power of metaphors, storytelling, visual imagery and models as tools for effective communication and engagement. Todd provides practical advice on how to incorporate visual elements like drawings and models, even for those who consider themselves artistically challenged. Humor in leadership can be a powerful tool for engaging and connecting with people. Todd shares insights on how to find humor in everyday life and use it effectively in communication. Todd also touches upon the three V's - visibility, voice, and value - as key elements for building strong professional relationships. He emphasises the importance of being seen, heard, and recognised for making a contribution, even for introverts. He encourages listeners to take baby steps towards developing their voice and contributing to conversations. Key Takeaways: 1.     Visual leadership is more than just pictures: It involves how we see the world and how that shapes our vision as leaders. 2.     Diversity and inclusion are crucial for vision: Different perspectives lead to more innovative solutions. 3.     Metaphors, storytelling, visual imagery and models are powerful tools for communication and engagement. 4.     Humor can be a powerful tool for connecting with people. 5.     Learning from fiction and literature can offer valuable leadership lessons. 6.     Being seen, heard, and recognised for making a contribution is essential for building strong relationships. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Todd Cherches: Website |LinkedIn   Listen to the full episode of this podcast The Financial Times Guide to Mentoring  

In this episode of the Connected Leadership Bytes, Andy Lopata revisits his interview with Renee Lee Rosenberg, a talent development coach, trainer and international speaker. They discuss the challenges and opportunities of navigating a multi-generational workforce. Andy and Renee explore the characteristics of five distinct generations: the Silent Generation, Baby Boomers, Gen X, Millennials, and Gen Z, highlighting their differences in values, communication styles, and expectations. Renee shares anecdotes from her own experiences to illustrate the challenges of bridging these generational divides, including a humorous encounter with a multitasking Google employee. She emphasises the importance of understanding and acknowledging these differences, advocating for open communication, and creating a culture that respects and values each generation's unique contributions. The conversation looks at the benefits of both traditional and reverse mentoring, demonstrating how learning and growth can happen across age groups. Renee's insights emphasise the need to move beyond hierarchies and focus on individual contributions, fostering a sense of shared purpose within organisations. Key Takeaways: 1.    Understanding Generational Differences: Leaders need to research and understand the values, communication styles, and expectations of each generation. 2. Embrace Open Communication: Create an environment where open dialogue, feedback, and honest communication are encouraged. 3.  Promote Mentoring & Reverse Mentoring: Foster learning and growth across generations through both traditional and reverse mentoring. 4.  Value Individuality: Recognise and appreciate the individual contributions of each employee, regardless of age. 5.  Cultivate a Purpose-Driven Culture: Emphasise the company's purpose and values to attract and retain talent from all generations. 6.     Move Beyond Hierarchies: Break down traditional hierarchies and foster a collaborative environment where everyone feels respected and valued. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Renee Lee Rosenberg: Website |LinkedIn   Listen to the full episode of this podcast The Financial Times Guide to Mentoring

In this episode of the Connected Leadership Bytes, Andy Lopata revisits his conversation with Bruce Y Lee, a writer, journalist, and professor whose ability to communicate complex scientific ideas in an engaging way is truly remarkable. They discuss the art of balancing gravitas and humor in writing, with Bruce sharing his experience of being challenged for writing about topics like vibrating yoga pants. He argues that using humor doesn't diminish the seriousness of an issue, but rather makes it more memorable and accessible. Andy and Bruce examine Bruce's writing process and he emphasises the importance of finding a "news peg" – a relatable story that hooks the reader's attention. He uses an example to illustrate how a seemingly mundane topic can be turned into an engaging narrative that raises awareness of an issue. Bruce also points out the importance of considering the reader's perspective and using humor to connect with them. He highlights the power of opening conversations with a disarming approach that makes people more receptive to complex information. Finally, they discuss how these principles apply to speaking engagements and everyday conversations. Bruce encourages listeners to find their own voice, take risks, and embrace the power of storytelling to make a lasting impact. Key Takeaways: Humor can enhance serious communication: Don't be afraid to inject humor to make your message more engaging and memorable. Find a "news peg": Use a relatable story to hook your audience and make complex ideas accessible. Think about your reader: Consider their perspective and what they want to hear. Embrace serendipity: Don't be afraid to take risks and experiment with different approaches. Question conventional wisdom: Challenge established ideas and don't be afraid to ask "why?" Make your message sticky and transferable: Create content that people will remember and share.   SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Bruce Y Lee: Website |LinkedIn   Listen to the full episode here The Financial Times Guide to Mentoring

On today's episode I welcome Dr. Ruth Gotian, the Chief Learning Officer and Associate Professor at Weill Cornell Medicine. Fresh from the Olympics in Paris, Dr. Gotian shares her experiences studying high achievers like Nobel Prize winners, astronauts, NBA champions, and Olympians. She discusses the palpable energy at the Olympic Games, the importance of preparation and behind-the-scenes work, and the critical significance of rest for high achievers. Dr. Gotian further delves into her unconventional career path, her focus on what makes people stay in challenging programs rather than why they leave, and the importance of having mentors. She highlights the profound value of mentorship, showcasing her book 'Financial Times Guide to Mentoring,' co-authored with Andy Lopata. The discussion includes practical advice on starting conversations with potential mentors and creating effective mentoring programs within organizations. Dr. Gotian also offers resources for listeners to enhance their understanding and application of mentorship and success mindsets. Episode Miutes: Minute 4: The Importance of Rest and Recovery Minute 6: Dr. Ruth's Career Journey Minute 12: The Power of Mentorship   To find out more about my work, please visit Dana Williams Consulting. LinkedIn. Instagram. Email: hello@danawilliamsco.com   Journal your way to a life with purpose The Strengths Journal™ is the only Gallup-certified, daily planner that guides you to live in your strengths every day.  

Get ready to level up your communication skills and master the art of negotiation with Kwame Christian, a leading negotiation expert, two-time best-selling author, keynote speaker, business lawyer and CEO of The American Negotiation Institute and host of the top-rated "Negotiate Anything" podcast. In this episode of the Connected Leadership podcast, Andy Lopata has a captivating conversation with Kwame, exploring how negotiation isn't just a transactional process, but a fundamental skill for everyday conversations, particularly in building strong professional relationships. Kwame urges us to reframe our understanding of negotiation, moving away from the "win or lose" mindset and embracing a more strategic approach that focuses on advancing our position. He outlines a powerful three-pronged approach to negotiation, encompassing offensive, defensive, and relational strategies. One key takeaway from the conversation is the importance of strategic vulnerability. Kwame emphasises that sharing information thoughtfully, without compromising your position, is essential for building trust and facilitating productive conversations. He offers practical advice on what to disclose and what to hold back, using a salary negotiation as an illustrative example. Another powerful concept highlighted is compassionate curiosity, a three-step framework for navigating difficult conversations. This framework begins with acknowledging and validating emotions, followed by getting curious with compassion through open-ended questions, and culminating in a collaborative problem-solving approach. This shift from "you versus me" to "you and me versus the problem" fosters a spirit of collaboration and trust. Kwame also tackles the common fear of offending the other party in a negotiation. He emphasises that you are only responsible for your own actions and emotions, not those of the other person. By approaching conversations with the right attitude and skills, you can protect your relationships while advocating for your needs. The episode also underscores the importance of setting a walk-away price. Knowing your worth and being willing to leave a negotiation if your needs aren't met, while challenging, ultimately safeguards your value and leads to long-term success. The power of asking questions and listening more than you speak is emphasised throughout the episode. By turning on the lights in the negotiation room through thoughtful questions, you can gain invaluable information and foster a more collaborative dynamic. This insightful episode of the Connected Leadership podcast provides practical tips and a thought-provoking perspective on negotiation, equipping you with the tools to navigate conversations with confidence and achieve positive outcomes. Connectwith Andy Lopata: Website | Instagram | LinkedIn | X/Twitter| YouTube Connect with Kwame Christian: Website |LinkedIn |Instagram |YouTube The Financial Times Guideto Mentoring  

In this episode of the Connected Leadership podcast, Andy Lopata reconnects with Apurva Purohit, an author and advocate for gender diversity. Apurva Purohit is a prominent Indian businesswoman with over three decades of experience in the corporate world, where she has successfully built and transformed diverse businesses. She recently launched Aazol Ventures Pvt. Ltd., connecting women self-help groups and micro-entrepreneurs producing traditional, local food products with health-conscious consumers. Apurva also serves as an independent director at Marico Ltd., LTI Mindtree Ltd., L&T Technology Services Ltd. and Navin Fluorine International Ltd. She is the author of two national bestselling books and has been recognised as one of the most powerful women in business by India Today Group and Fortune India. Apurva is a Distinguished Alumni Awardee from IIM Bangalore and was also a state-level hockey player for Tamil Nadu. Andy looks into Apurva's impressive career journey, exploring her insights on risk-taking, relationship building and navigating the challenges women face in the business world. Apurva emphasises the importance of taking risks and stepping outside one's comfort zone for career growth. She highlights the value of agility and adaptability, encouraging listeners to view failures as learning experiences. Apurva also stresses the importance of building a strong support network while acknowledging that internal confidence and self-reflection are crucial for navigating risks, particularly when external support isn't readily available. Andy and Apurva talk about her experience with high-profile business turnarounds, where she underscores the necessity of clear, consistent, and simple communication to gain stakeholder buy-in. They also consider the challenges of navigating social media, the importance of brand guidelines and the need for in-person interactions to build trust and mitigate miscommunication. A key focus of the episode is Apurva's advocacy for women in business. She shares her top three tips for women to maximize their impact in the workplace: prioritise ruthlessly; combat under confidence by owning accomplishments and advocating for oneself; persevere through challenges, becoming role models for future generations. Apurva candidly discusses the pressure women face to be perceived as tough and direct in male-dominated environments, often requiring them to adopt behaviors that may not feel entirely authentic. She shares her own journey of finding her voice and asserting herself in meetings, demonstrating that respectful pushback ultimately earns respect and fosters more equitable dynamics. The episode concludes with a thoughtful discussion on cultural differences in business, contrasting Indian and Western approaches to relationships and communication. Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | Youtube Connect with Lisa Apurva Purohit: Website | Youtube | LinkedIn | Instagram  

In this episode of the Connected Leadership podcast Olympic mini-series, Andy Lopata welcomes Aaron Phipps, MBE. Aaron is a Great Britain wheelchair rugby athlete and Paralympic gold medalist. After losing his legs and most of his fingers to meningitis at age 15, Aaron began his athletic journey with a 10-kilometre fundraising wheelchair race. He competed in two London Marathons, finishing fourth in 2009. Joining the GB Wheelchair Rugby squad, he scored over half of his team's points at the 2012 London Paralympics. In 2016, Aaron climbed Mount Kilimanjaro using a specially adapted off-road wheelchair to raise funds for the Meningitis Research Foundation and the Shaw Trust.  Aaron shares his experiences with the Paralympic Games, describing the intense anticipation leading up to the event and the feeling of reality setting in as the games begin. He compares the build-up to a giant island looming on the horizon, with athletes approaching it in their "little boats." Aaron explains how athletes reach peak fitness and then focus on rest and recovery in the weeks leading up to the games. He highlights the importance of managing energy levels and avoiding injuries during this crucial time. Aaron recounts his life-changing experience with meningococcal septicaemia at the age of 15, detailing the rapid progression of the illness and the resulting amputations. He emphasises the importance of resilience and the critical role played by medical professionals in his recovery. Recovering from the amputations and a year in hospital, Aaron acknowledges the challenges of feeling self-conscious and navigating social interactions. But he emphasises the support of his parents and friends in helping him adapt and live a normal life. His illness had a great impact on his outlook on life. He acknowledges that nearly dying gave him a profound perspective on mortality and made him more appreciative of the simple things in life. He highlights the importance of gratitude and positivity in overcoming challenges. Andy and Aaron discuss his journey into wheelchair rugby, which he describes as a "real leveller" and a transformative experience. He recounts how seeing other athletes with even more severe disabilities inspired him to push his own limits and embrace his potential. Aaron emphasises the importance of giving back to others and using his platform to inspire those facing similar challenges. He shares stories about mentoring young athletes and connecting with people who have been impacted by life-changing illnesses. Aaron credits the London 2012 Paralympics with shifting public perceptions of disability. He highlights the impact of Channel 4's "Superhumans" campaign and the satirical comedy show "The Last Leg" on normalising disability and promoting inclusivity. Aaron concludes by encouraging listeners to step outside their comfort zones and embrace new challenges. He emphasises the importance of living life to the fullest and creating lasting memories. Listeners are encouraged to check out videos of Aaron Kilimanjaro's climb and his appearance in the latest Channel 4 "Superhumans" ad on Aaron's LinkedIn profile.   Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube The Financial Times Guide to Mentoring Connect with Aaron Phipps: LinkedIn | X/Twitter | Facebook New Paralympics advert on Channel 4 Superhumans advert Aaron journey to Mount Kilimanjoro  

Six-time author and professional speaker Andy Lopata joins today's show to discuss the power of mentoring for both the mentor and mentee. Lopata is an acclaimed professional relationships strategist, who has worked with global clients including Paypal, GlaxoSmithKline and Brother.Connect with Andy on LinkedIn here.Order Andy & Ruth Gotian's new book, The Financial Times Guide to Mentoring, here.___________________Continue building your Competitor Mindset after today's episode by clicking HERE

Six-time author and professional speaker Andy Lopata joins today's show to discuss the power of mentoring for both the mentor and mentee. Lopata is an acclaimed professional relationships strategist, who has worked with global clients including Paypal, GlaxoSmithKline and Brother.Connect with Andy on LinkedIn here.Order Andy & Ruth Gotian's new book, The Financial Times Guide to Mentoring, here.___________________Continue building your Competitor Mindset after today's episode by clicking HERE

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Ruth Gotian: The Financial Times Guide to Mentoring Ruth Gotian is the Chief Learning Officer and Associate Professor of Education in Anaesthesiology at Weill Cornell Medicine. She has been hailed by Nature and The Wall Street Journal as an expert in mentorship and leader­ship development. Thinkers50 has ranked her the #1 emerging management thinker in the world and she's a top LinkedIn voice in mentoring. Ruth the author of The Success Factor and now along with Andy Lopata, The Financial Times Guide to Mentoring*. We've all heard about the benefits of mentoring. In addition to receiving mentoring, great leaders give back by providing it to others. In this episode, Ruth and I discuss what the research shows that the best mentors do well. Key Points Effective mentors use a combination of skills in coaching, sponsorship, role-modeling, and mentoring to support the situation. Informal mentoring tends to be more effective than formal pairings. 61% of mentoring relationships develop organically. Open up your network to your mentee. It's an essential way to support their growth — and yours. Park your ego at the door. Instead, allow your mentee to shine. With their permission, amplify their achievements. Take the role of “sophisticated barbarian.” Approach mentee situations with knowledge and experience, but with distance and objectivity of their other, daily interactions. Document the challenges, accomplishments, and next steps during mentoring. This helps your mentee recognize accomplishments and grow their confidence. Resources Mentioned The Financial Times Guide to Mentoring by Ruth Gotian and Andy Lopata Interview Notes Download my interview notes in PDF format (free membership required). Related Episodes How to Build a Network While Still Doing Everything Else, with Ruth Gotian (episode 591) The Art of Mentoring Well, with Robert Lefkowitz (episode 599) The Way to Get Noticed by Key Stakeholders, with Daphne E. Jones (episode 614) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.

Any regular listener of this show probably knows I care deeply about mentorship. So when SuperPsyched guest and success expert Dr. Ruth Gotian told me she was co-authoring a book on mentorship with Andy Lopata (https://lopata.co.uk/), I jumped at the chance to interview him. The two of them have written The Financial Times Guide to Mentoring: A Complete Guide to Effective Mentoring. As you'll hear, Andy is wise, fun, and will provide actionable tips on both providing and receiving mentorship. And you'll also hear why I love it so much and it will refer back to a solo episode of mine extolling the virtues of mentorship. My mentors Allen Greenberger and Martin Doerner have informed nearly everything I've done in my academic, professional, and personal lives. So, listen in as Andy and I geek out to the importance and the how-to's of mentorship.