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After leading finance and development functions and multi-national teams at KFC, Gap, and Electronic Arts, Sharon Knight joined One Medical Group, growing the clinic nationwide. With deep experience in finance and operations, Sharon is now improving wellness and advancing the human health span as a Partner at JAZZ Venture Partners, where she focuses on building consumer-centric healthcare brands and supporting innovative healthtech startups. In this episode, we discuss Sharon's advice for building consumer-centric healthcare brands, approach to treating patients as customers, and her insight on leading teams through significant industry changes. She also shares her strategies for successful investment in health tech and the qualities she looks for in exceptional entrepreneurs. Enjoy our conversation. Do you have any thoughts or guest suggestions? Please email us at hello@rosenmaninstitute.org.
Dan Olsen is a product management trainer, consultant, author, and speaker who has worked with both small startups and large public companies. He began his career designing nuclear-powered submarines and later transitioned into product leadership roles at Intuit and several startups. As a product management trainer and consultant with Olsen Solutions, Dan helps CEOs and product leaders build high-performing product teams that drive growth and innovation. His impressive list of clients includes Google, Walmart, Amazon, Facebook, Box, Microsoft, Medallia, and One Medical Group. Dan is the author of the best-selling book, The Lean Product Playbook, and is a frequent speaker at business and tech events. Dan has a Bachelor of Science degree in Electrical Engineering from Northwestern, a Master of Business Administration degree from Stanford, and a Master's degree in Industrial Engineering from Virginia Tech. Today, Dan and I discuss the best practices every software product manager should follow for optimal success. Dan shares his observations about the increase in product management roles, training new product managers, and the global tech expansion. We dissect remote work, whether it's preferable to employees returning to the office, and the trend of getting rid of leased office spaces in favor of it. Dan also describes his journey into product management and what he learned from designing nuclear submarines for the Navy. “If you really want your software to be successful, you need product managers to be there.” - Dan Olsen This week on Innovation Talks: ● How Dan transitioned from designing nuclear submarines to product management ● The best practices that all product managers should follow ● The bell curves of product management in different types of companies ● Best practices with respect to product management ● How to train new product managers ● The core roles of design and development teams ● Why product managers are more in demand than ever before Resources Mentioned: ● Book: Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (https://www.amazon.com/Crossing-Chasm-3rd-Disruptive-Mainstream/dp/0062292986) by Geoffrey Moore ● Book: What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services (https://www.amazon.com/What-Customers-Want-Outcome-Driven-Breakthrough/dp/0071408673) by Anthony Ulwick Connect with Dan Olsen: ● Dan Olsen Website (https://dan-olsen.com/) ● Dan Olsen Newsletter (https://dan-olsen.com/get-tips/) ● Book: The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback (https://www.amazon.com/Lean-Product-Playbook-Innovate-Products/dp/1118960874/) ● Dan Olsen on LinkedIn (https://www.linkedin.com/in/danolsen98/) ● Dan Olsen on YouTube (http://www.youtube.com/c/danolsen/) ● Dan Olsen on Twitter (https://twitter.com/danolsen) This Podcast is brought to you by Sopheon Thanks for tuning into this week's episode of Innovation Talks. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts (https://podcasts.apple.com/us/podcast/innovation-talks/id1555857396) | TuneIn (https://tunein.com/podcasts/Technology-Podcasts/Innovation-Talks-p1412337/) | GooglePlay (https://www.google.com/podcasts?feed=aHR0cHM6Ly9pbm5vdmF0aW9udGFsa3MubGlic3luLmNvbS9yc3M%3D) | Stitcher (https://www.stitcher.com/s?fid=614195) | Spotify (https://open.spotify.com/show/1dX5b8tWI29YbgeMwZF5Uh) | iHeart (https://www.iheart.com/podcast/263-innovation-talks-82985745/) Be sure to connect with us on Facebook (https://www.facebook.com/SopheonCorp/) , Twitter (https://twitter.com/sopheon) , and LinkedIn (https://www.linkedin.com/company/sopheon/) , and share your favorite episodes on social media to help us reach more listeners, like you. For additional information around new product development or corporate innovation, sign up for Sopheon's newsletter where we share news and industry best practices monthly! The fastest way to do this is to go to sopheon.com (https://www.sopheon.com/) and click here (https://info.sopheon.com/subscribe) .
Jake Knapp and John Zeratsky are the authors of best-selling books Sprint and Make Time. They have helped more than 300 teams design new products and bring them to market, including those at YouTube, Gusto, One Medical Group, and Slack. Jake and John are co-founders of the venture capital firm Character, where they support startups with capital and sprints. Previously, they were operating partners at Google Ventures and, before that, design leaders at Google, where John worked on Google Ads and YouTube and Jake helped build Gmail and co-founded Google Meet. In our conversation, we discuss:• “Busy bandwagon” and “infinity pools”• Creating one “highlight” each day• Their four-part framework for productivity• How to use the calendar to design your day• How creating friction can help you avoid distractions• Tips on creating a distraction-free phone• Strategies for managing email and distractions• The importance of reflecting on the day and making time for meaningful work• Design sprints—Brought to you by:• Sidebar—Accelerate your career by surrounding yourself with extraordinary peers• Whimsical—The iterative product workspace• WorkOS—The modern API for auth and user identity—Find the transcript for this episode and all past episodes at: https://www.lennyspodcast.com/episodes/. Today's transcript will be live by 8 a.m. PT.—Where to find Jake Knapp:• X: https://twitter.com/jakek• LinkedIn: https://www.linkedin.com/in/jake-knapp/• Website: https://jakeknapp.com/—Where to find John Zeratsky:• X: https://twitter.com/jazer• LinkedIn: https://www.linkedin.com/in/johnzeratsky/• Website: https://johnzeratsky.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) About Jake and John(04:10) Recording the audiobook for Make Time(06:06) What people often get wrong when trying to become more productive(11:24) The busy bandwagon and infinity pools(15:22) Real talk: Jake and John's productivity levels(20:10) The four-part framework for getting more done: Highlight, Laser, Energize, Reflect(25:15) Step 1: Highlight(28:08) Designing your day with a calendar(30:52) The Groundhog Day mentality(35:10) Tactical advice for implementing the highlight method(39:30) An example of a failed highlight(48:08) Step 2: Laser(51:12) Creating intentional friction to avoid distractions(57:28) Curating a distraction-free phone(01:07:58) Resetting expectations and slowing your inbox(01:14:51) Systems over willpower(01:18:14) Managing email distractions(01:18:49) Step 3: Energize(01:22:05) Step 4: Reflect(01:26:30) Introduction to Sprint—Referenced:• Make Time: How to Focus on What Matters Every Day: https://www.amazon.com/Make-Time-Focus-Matters-Every/dp/0525572422• Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days: https://www.amazon.com/Sprint-audiobook/dp/B019R2DQIY• Make Time blog: https://maketime.blog/• Make Time blog on X: https://twitter.com/maketimeblog• Character: https://www.character.vc/• Google Ventures: https://www.gv.com/• Character Labs: https://www.character.vc/labs• Strategies for becoming less distracted and improving focus | Nir Eyal (author of Indistractable and Hooked): https://www.lennyspodcast.com/strategies-for-becoming-less-distracted-and-improving-focus-nir-eyal-author-of-indistractable-and/• Groundhog Day on Prime Video: https://www.amazon.com/Groundhog-Day-Bill-Murray/dp/B000SP1SH6• Reclaim.ai: https://reclaim.ai/• Feed Blocker for LinkedIn: https://chromewebstore.google.com/detail/feed-blocker-for-linkedin/eikaafmldiioljlilngpogcepiedpenf• The Lord of the Rings: https://www.amazon.com/Lord-Rings-J-R-R-Tolkien/dp/0544003411• MagSafe charger: https://www.amazon.com/Apple-MHXH3AM-A-MagSafe-Charger/dp/B08L5NP6NG/• Nanit app: https://www.nanit.com/pages/nanit-app• Arianna Huffington's Phone Bed Charging Station: https://www.amazon.com/Arianna-Huffingtons-Charging-Station-Walnut/dp/B0799ZG1LY• Cell Phone Lock Box with Timer: https://www.amazon.com/Portable-Android-Self-Discipline-Achieve-Addiction/dp/B0CG8V4YG3?th=1• The 4-Hour Workweek: Escape 9-5, Live Anywhere, and Join the New Rich: https://www.amazon.com/4-Hour-Workweek-Escape-Live-Anywhere/dp/0307465357• The Economist: https://www.economist.com/• Odysseus: https://www.britannica.com/topic/Odysseus• Mailman: https://www.mailmanhq.com/• Future: https://www.future.co/• Notion: https://www.notion.so/• Miro: https://miro.com/—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe
I cut this clip out of episode 407 with Vivek Garg, MD, MBA, from Humana; and it's actually a really nice follow-on from the show last week with Scott Conard, MD, where we talked about the blowback that happened with clinicians at a clinic. This clinic had put into effect a bunch of the comprehensive primary care kinds of things that Dr. Garg talks about in this summer short. But what happened in Dr. Conard's case is a new practice manager tried to go back to the olden days, and, spoiler alert, it was a kerfuffle. All the docs and the rest of the clinicians staged what sounded like a “mutiny on the bounty” moment from the way Dr. Conard described it. So, this summer short you're about to hear and the one from last week again share one key point: Doctors, advanced practice clinicians, medical assistants, pretty much everybody on the team really likes a well-executed, operationally excellent transformed primary care model. And it produces better patient care. I was reading Dr. Robert Pearl's book Uncaring the other day, and he summed up the reason why, I think, these transformed primary care practices do better. He was quoting Atul Gawande, and here's the quoted quote: “The public's experience is that we have amazing clinicians and technologies but little consistent sense that they come together to provide an actual system of care, from start to finish, for people. We train, hire, and pay doctors to be cowboys. But it's pit crews people need.” I interviewed Dr. Pearl, by the way, so stay tuned for that show coming up. In this summer short, Dr. Garg digs into one common objection to more comprehensively comprehensive primary care, and that is that by improving care, we decrease throughput and, therefore, access to primary care, especially in areas where there are not enough primary care doctors. You can learn more at humana.com, centerwellprimarycare.com, and the Humana report. Vivek Garg, MD, MBA, is a physician and executive dedicated to building the models and cultures of care we need for loved ones and healthcare professionals to thrive. He leads national clinical strategy and excellence, care model development and innovation, and the clinical teams for Humana's Primary Care Organization, CenterWell and Conviva, as chief medical officer (CMO), where they serve approximately 250,000 seniors across the country as their community-based primary care home, with a physician-led team of practitioners, including advanced practice clinicians, nurses, social workers, pharmacists, and therapists. Dr. Garg is the former chief medical officer of CareMore and Aspire Health, innovative integrated healthcare delivery organizations with over 180,000 patients in over 30 states. He also previously led CareMore's growth and product functions as chief product officer, including expansion into Medicaid primary care and home-based complex care. Earlier in his career, Dr. Garg joined Oscar Health during its first year of operations as medical director and led care management, utilization management, pharmacy, and quality, leading to Oscar's initial NCQA accreditation. He was medical director at One Medical Group, focusing on primary care quality and virtual care, and worked at the Medicare Payment Advisory Commission, a Congressional advisory body on payment innovation in Medicare. Dr. Garg graduated summa cum laude from Yale University with a bachelor's degree in biology and earned his MD from Harvard Medical School and MBA from Harvard Business School. He trained in internal medicine at Brigham and Women's Hospital, received board certification, and resides in New Jersey. 02:31 Does advanced primary care reduce access to patients? 03:01 Are five-minute visits with patients really access? 04:17 Will advanced primary care provide outcomes that make certain PCP responsibilities unnecessary? You can learn more at humana.com, centerwellprimarycare.com, and the Humana report. @vgargMD discusses #advancedprimarycare on our #healthcarepodcast. #healthcare #podcast Recent past interviews: Click a guest's name for their latest RHV episode! Dr Scott Conard, Brennan Bilberry, Stacey Richter (INBW38), Scott Haas, Chris Deacon, Dr Vivek Garg, Lauren Vela, Dale Folwell (Encore! EP249), Eric Gallagher, Dr Suhas Gondi
Okay … let me get real here for a sec. For a few reasons, I wanted to chat with Vivek Garg, MD, MBA. Dr. Garg is CMO (chief medical officer) of primary care at Humana. Dr. Garg is an inspiring and incredibly articulate individual, and I like to both learn from and also be kept on my toes by the likes of such folks. But also, yeah, I'm suspicious of vertically consolidated payers. I mean, you listen to this podcast. I don't need to recap what the financialization of the healthcare industry has done to patient care. But you heard my manifesto in episode 400. It's about trying to find the right path forward and being open to exploring options here. It's considering what doing well by doing good actually means. It's contemplating whether to celebrate some good stuff going on in the industry even if there's some not-so-good stuff going on in that same sector or even in that same company. Bottom line: We're living in the real world here, and utopia is not on the table, at least anytime soon. So, that means there is always going to be one thing that we are always going to have to have to weigh in our consideration set, in our assessment equation that I talked about in my manifesto in episode 400. What's this one thing? It's self-interested, shareholder-centric goal setting. In other words, just because I spot a self-interested, shareholder-centric goal doesn't mean I'm automatically gonna get out my red Sharpie and cross off the whatever with a sour expression on my face because … yeah, if I did that, a whole lot of Americans are not gonna get, even incrementally, better healthcare. The right equation to determine if something is net-net good is always going to be nuanced. The equation should weigh the impact of the self-interest, which is always going to be there, against the impact on patient care and patient financials and how the whole thing impacts clinicians at a local level or maybe a national level, depending on what's going on. I'd also suggest that there's no real broad strokes here, because the equation for any given initiative or pilot or approach is really singular. I think it'd be a big mistake to lump together, for example, all payviders across the country and assume that their impact is all the same. Or all Medicare Advantage plans. Or anybody doing advanced primary care. All of these words/groups I just referenced are relevant to the conversation today. You have some payviders, for example, doing all kinds of crap with dummy codes and/or anticompetitive contracts and/or steering only to their own medical groups which they staff inadequately and/or blanket denials of anything that will throw off their medical trend calculations and/or prescribing and care pathways coinciding with their own highly financialized PBM (pharmacy benefit manager) formularies. But then, on the flip side, you also have some interesting things going on that help patients and their communities. A key ingredient of these interesting things is taking into account longer time horizons. Longer time horizons are actually pretty key here for anybody trying to do anything preventative or anything involving forming patient relationships. Also, of course, you have those who are doing some combination of the good stuff and the not-so-good stuff; and one of the reasons why the not-so-good stuff becomes so ingrained is that risk adjustment (especially if you're a payvider) across the board has anything but a longer time horizon. So, let's dig into what Dr. Vivek Garg has going on at Humana Primary Care, which includes CenterWell Senior Primary Care and also Conviva Care Center. I ask Dr. Garg some pretty hard questions about balancing the tension between being a payer with a PBM with an incentive to deny care and a provider organization seeing patients that is also beholden to those same shareholders. Dr. Garg taught me a new term, and that's the “dyad model,” where you have doctors and admins working together or clinicians and admins working together. You get the clinical team to shadow the administrative team, and you get administrative team to shadow the clinical team. You teach doctors and others the business of medicine, and you teach admins what it's like to be a clinician or a patient on the other end of some of those policies. Now, if you have a good memory, you are probably also recalling that Eric Gallagher from Ochsner (EP405) talked about this exact same concept (ie, working together, ie, the scrubs and the suits coming together into this dyad leadership model). There's a quote from Denver Sallee, MD, in episode 402 with Amy Scanlan, MD, talking about pretty much this exact same thing. And furthermore, this whole getting doctors up to speed on the business of medicine is gonna be the topic of an upcoming episode with Adam Brown, MD, MBA. So, yeah … this is becoming a thing—the idea of teaching clinicians the business of medicine. But the opposite should also get some focus—teaching admins the medicine of medicine. Dr. Garg cites three pillars to improving an organization's ability to sustainably deliver better healthcare, and these three pillars are (1) to focus on the patient experience, (2) to focus on outcomes, and then (3) to engage the clinical teams and really protect them, to protect this precious resource that doctors and other clinicians actually are. Taken together, these three pillars coincide with the pivotal question here. And that pivotal question is: How much is any given entity actually investing in clinical leadership? Because in combination, great clinical leadership plus the three pillars (ie, a focus on experience, outcomes, and clinical engagement), you put all those things together and it adds up to each individual who works in the place to harness their own intrinsic motivation—to be able to explore and double down on and actually achieve the reasons why they went into healthcare to begin with and spent years of their lives in school in order to do so. Dr. Garg mentions the latest Humana report in the show. And then I mention how I interviewed Steve Blumberg from Guidewell (AEE12) about the 2020 Humana report. Also mentioned on this show is episode 312 with Doug Eby, MD, MPH, CPE, from the Nuka System, and episode 405 with Eric Gallagher from Ochsner. You can learn more at humana.com, centerwellprimarycare.com, and the Humana report. Vivek Garg, MD, MBA, is a physician and executive dedicated to building the models and cultures of care we need for loved ones and healthcare professionals to thrive. He leads national clinical strategy and excellence, care model development and innovation, and the clinical teams for Humana's Primary Care Organization, CenterWell and Conviva, as chief medical officer (CMO), where they serve approximately 250,000 seniors across the country as their community-based primary care home, with a physician-led team of practitioners, including advanced practice clinicians, nurses, social workers, pharmacists, and therapists. Dr. Garg is the former chief medical officer of CareMore and Aspire Health, innovative integrated healthcare delivery organizations with over 180,000 patients in over 30 states. He also previously led CareMore's growth and product functions as chief product officer, including expansion into Medicaid primary care and home-based complex care. Earlier in his career, Dr. Garg joined Oscar Health during its first year of operations as medical director and led care management, utilization management, pharmacy, and quality, leading to Oscar's initial NCQA accreditation. He was medical director at One Medical Group, focusing on primary care quality and virtual care, and worked at the Medicare Payment Advisory Commission, a Congressional advisory body on payment innovation in Medicare. Dr. Garg graduated summa cum laude from Yale University with a bachelor's degree in biology and earned his MD from Harvard Medical School and MBA from Harvard Business School. He trained in internal medicine at Brigham and Women's Hospital, received board certification, and resides in New Jersey. 07:27 What does comprehensive primary care look like, and what can we expect from it? 07:39 Is the comprehensive primary care model the single biggest tool to help improve health? 10:41 How does a competitive ecosystem affect a comprehensive primary care model? 15:44 What is the impact of physicians and clinicians on the delivery of comprehensive care? 19:25 EP312 with Doug Eby, MD, MPH, CPE, of the Nuka System. 20:22 “What we need to do with the technology is actually support and enable the team.” 21:42 Why it's important to create “space” in your comprehensive care model. 24:56 What three areas does every organization need to pay attention to? 31:03 Why the opportunity for alignment is greater than the potential for conflict. 32:48 Why long-term orientation is a key to success, even in an ecosystem that's more short-sighted. 34:30 AEE12 with Steve Blumberg. You can learn more at humana.com, centerwellprimarycare.com, and the Humana report. @vgargMD of @Humana discusses comprehensive #primarycare on our #healthcarepodcast. #healthcare #podcast #digitalhealth #hcmkg #healthcarepricing #pricetransparency #healthcarefinance Recent past interviews: Click a guest's name for their latest RHV episode! Lauren Vela, Dale Folwell (Encore! EP249), Eric Gallagher, Dr Suhas Gondi, Dr Rachel Reid, Dr Amy Scanlan, Peter J. Neumann, Stacey Richter (EP400), Dawn Cornelis (Encore! EP285), Stacey Richter (EP399)
Dan Olsen is a product management trainer, consultant, author, and speaker who has worked with both small startups and large public companies. He began his career designing nuclear-powered submarines and later transitioned into product leadership roles at Intuit and several startups. As a product management trainer and consultant with Olsen Solutions, Dan helps CEOs and product leaders build high-performing product teams that drive growth and innovation. His impressive list of clients includes Google, Walmart, Amazon, Facebook, Box, Microsoft, Medallia, and One Medical Group. Dan is the author of the best-selling book, The Lean Product Playbook, and is a frequent speaker at business and tech events. Dan has a Bachelor of Science degree in Electrical Engineering from Northwestern, a Master of Business Administration degree from Stanford, and a Master's degree in Industrial Engineering from Virginia Tech. Today, Dan and I discuss the best practices every software product manager should follow for optimal success. Dan shares his observations about the increase in product management roles, training new product managers, and the global tech expansion. We dissect remote work, whether it's preferable to employees returning to the office, and the trend of getting rid of leased office spaces in favor of it. Dan also describes his journey into product management and what he learned from designing nuclear submarines for the Navy. “If you really want your software to be successful, you need product managers to be there.” - Dan Olsen This week on Innovation Talks: ● How Dan transitioned from designing nuclear submarines to product management ● The best practices that all product managers should follow ● The bell curves of product management in different types of companies ● Best practices with respect to product management ● How to train new product managers ● The core roles of design and development teams ● Why product managers are more in demand than ever before Resources Mentioned: ● Book: Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers by Geoffrey Moore● Book: What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by Anthony Ulwick Connect with Dan Olsen: ● Dan Olsen Website● Dan Olsen Newsletter● Book: The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback● Dan Olsen on LinkedIn● Dan Olsen on YouTube● Dan Olsen on Twitter This Podcast is brought to you by Sopheon Thanks for tuning into this week's episode of Innovation Talks. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | iHeart Be sure to connect with us on Facebook, Twitter, and LinkedIn, and share your favorite episodes on social media to help us reach more listeners, like you. For additional information around new product development or corporate innovation, sign up for Sopheon's newsletter where we share news and industry best practices monthly! The fastest way to do this is to go to sopheon.com and click here.
Case Interview Preparation & Management Consulting | Strategy | Critical Thinking
For this episode, let's revisit a Case Interview & Management Consulting classics where we interviewed Suneel Gupta, the author of the international bestselling book Backable (2020). This book is rooted in his inner journey from twice-failed entrepreneur to becoming a leader behind two IPOs and being named “The New Face of Innovation” by the New York Stock Exchange. The book reveals the mindset shifts and hidden habits of people who are extraordinary at pushing new ideas forward. It shows how the key to success is not charisma, connections, or even your résumé, but rather your ability to persuade others to take a chance on you. As the founding CEO of RISE, a breakthrough wellness company, Suneel helped thousands of people establish a way to personalize their physical and mental health journey while connecting with certified nutritionists and trainers at an affordable price. The company was named “App of the Year” and partnered with then first-Lady Michelle Obama before being acquired by the NASDAQ-listed company One Medical Group. In 2022, with its acquisition of One Medical Group, RISE is now part of Amazon. As visiting scholar at Harvard Medical School, Suneel researches and teaches the interconnection between inner well-being and outer leadership. He is also emissary for Gross National Happiness between the United States and the Kingdom of Bhutan. Suneel is currently the host of Business Class, a docuseries created by American Express where he showcases entrepreneurs and business visionaries who embody struggle and resilience. He is joined on the show by guests like Top Chef's Tom Colicchio, former monk Jay Shetty, and Martha Stewart. Suneel has also personally backed ventures including Impossible Foods, AirBnB, 23andMe, and SpaceX. He was one of the very first investors in CALM, which now helps millions of people achieve a greater sense of work/life balance. Get Suneel's book here: Backable: The Surprising Truth Behind What Makes People Take a Chance on You. Suneel Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
For this episode, let's revisit a Strategy Skills classic where we interviewed Suneel Gupta, the author of the international bestselling book Backable (2020). This book is rooted in his inner journey from twice-failed entrepreneur to becoming a leader behind two IPOs and being named “The New Face of Innovation” by the New York Stock Exchange. The book reveals the mindset shifts and hidden habits of people who are extraordinary at pushing new ideas forward. It shows how the key to success is not charisma, connections, or even your résumé, but rather your ability to persuade others to take a chance on you. As the founding CEO of RISE, a breakthrough wellness company, Suneel helped thousands of people establish a way to personalize their physical and mental health journey while connecting with certified nutritionists and trainers at an affordable price. The company was named “App of the Year” and partnered with then first-Lady Michelle Obama before being acquired by the NASDAQ-listed company One Medical Group. In 2022, with its acquisition of One Medical Group, RISE is now part of Amazon. As visiting scholar at Harvard Medical School, Suneel researches and teaches the interconnection between inner well-being and outer leadership. He is also emissary for Gross National Happiness between the United States and the Kingdom of Bhutan. Suneel is currently the host of Business Class, a docuseries created by American Express where he showcases entrepreneurs and business visionaries who embody struggle and resilience. He is joined on the show by guests like Top Chef's Tom Colicchio, former monk Jay Shetty, and Martha Stewart. Suneel has also personally backed ventures including Impossible Foods, AirBnB, 23andMe, and SpaceX. He was one of the very first investors in CALM, which now helps millions of people achieve a greater sense of work/life balance. Get Suneel's book here: Backable: The Surprising Truth Behind What Makes People Take a Chance on You. Suneel Gupta Enjoying this episode? Get access to sample advanced training episodes here: www.firmsconsulting.com/promo
Sarah Seegal is the CEO of Affect Mental Health. This organization incubates mental health startups, helping them accelerate mental health solutions and address the challenges of stigmas, access, and quality of the mental health system. With an extensive background in the mental health space, including healthcare economics, coaching, and counseling, Sarah has worked with healthcare companies and organizations such as Kip Health, Lyra Health, Breakthrough (later acquired by MDLive), and One Medical Group. Sarah is SafeTalk Certified and holds a Bachelor's degree in Psychology and Economics from Vassar College, where she also built a national model for peer counseling. Sarah joins me today to discuss the current failures facing the mental health system in America and the opportunities presented to society to make things right. We discuss the role that the environment plays in your mental health and how considering a patient's environment can positively transform the success of their treatment. We discuss the four key elements that make up our mental health and the importance of connecting each element to achieve optimal mental health. We also discuss the role that the COVID-19 pandemic will have on society's mental health status and what Sarah believes we should do to respond and help others cope with the crisis in a healthy and sustainable way. Mental health issues are a human epidemic, and our system fails to help the millions in need. This talk puts a spotlight on how each of us can help, starting with seeing the whole thing differently. “We've been funding basic science and neuro-science with the intention of understanding what's going on and how to fix things at a biochemical level, but in the last few decades, we've really neglected the environment of the person.” - Sarah SeegalThis week on Insert:Human● How a person's environment can impact their mental health● The connection between our biological, psychological, social, and spiritual elements and the impact of an unbalance between these elements● How Affect Mental Health helps mental health startups accelerate and improve the mental health system● The startup ventures Affect supports and the two current startup companies Affect is currently incubating● Common stigmas around addiction and prescription medication abuse● The education and societal limitations impacting our human development system● The impact that COVID-19 will have on people's mental health and how Sarah believes we should respond to the current crisis while protecting our mental health● The challenges associated with accepting a ‘new norm' Resources Mentioned:● Radical Acceptance - Dialectical Behavior Therapy (DBT)● From Pull to Push: How to Manage Our Time In Disquieting Times● 21 ACT Worksheets and Ways to Apply Acceptance & Commitment Therapy - Positive Psychology Connect with Sarah Seegal:● Affect Mental Health● Affect Mental Health on LinkedIn● Affect Mental Health on Instagram● Affect Mental Health on Facebook● Affect Mental Health on Twitter● Sarah Seegal on LinkedIn Insert:Human - For a Better Life & Better WorldThanks for tuning into this week's episode of Insert:Human. If you enjoyed this episode, please subscribe to the show and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | SpotifyBe sure to share your favorite episodes on social media to help me reach more seekers and problem-solvers, like you. Join me on Twitter, Instagram, and Linkedin. For more exclusive content and to claim your free copy of the first chapter of my upcoming book, Technology is Dead, visit my website.
Whether innovating healthcare systems, challenging personal habits, or competing in an uphill cycling race in freezing weather, Chris Waugh often returns to the core principle of a “beginner's mind.” How would we approach this if it was our first experience? Chris is a powerhouse in the world of health care innovation. Human-centered design informed years at IDEO, One Medical Group, and now at Sutter Health, as first Chief Innovation Officer. In this interview, we talk about how curiosity and creativity can reframe our approach to human health. He shares anecdotes about marginal gains, cellular health, systems thinking, and the many ways cycling has been a vector for personal and professional exploration and growth. This episode is part of the Choose the Hard Way Life Cycles series that explores how bikes shape people and the world. You can find out more about this series and Chris in the show notes. Watch on YouTube. Sign up for the Hard Way Newsletter. In This Episode: Chris Waugh LinkedIn - - - - - - - - - - Choose The Hard Way Website | Instagram Andrew Vontz LinkedIn Subscribe: Apple Podcasts, Spotify, Google Podcasts, Stitcher Choose The Hard Way is a Palm Tree Pod Co. production
Meghan Jewitt is the CEO and Co-Founder of Uniform Teeth, a modern orthodontic startup that uses advanced technology to deliver a best in class experience. Meghan believes in making orthodontic care higher quality, more patient-centric and more affordable. After over a decade in the healthcare industry, Meghan's past experience includes executive roles at DaVita Kidney Care and One Medical Group, and she holds a Biomedical Engineering degree from Columbia University and a MBA from Harvard Business School. In her downtime, Meghan skis, surfs, bikes and climbs. Topics Covered by Meghan Jewitt in this Episode What makes Uniform Teeth a modern orthodontic services provider Meghan's journey to starting Uniform Teeth and her mission to improve the health care industry Meeting her co-founder Kjeld Aamodt and what empowered Meghan to commit to their idea The evolution of Uniform Teeth The technology that enables a seamless experience for patients Their “scrappy” approach to early customer acquisition Deciding to go the VC route for funding and what Meghan would do differently Fundraising vs. bootstrapping Their fundraising experience as a tech-enabled brick and mortar service business What has fueled their growth over the past few years Facilitating an organic referral engine Hiring for a diverse range of positions and how the challenges have been different than they expected Considering the four-day work week How Uniform Teeth is pioneering orthodontics care of the future Listen to all episodes of the Just Go Grind Podcast: https://www.justgogrind.com Follow Justin Gordon on Twitter: https://twitter.com/justingordon212
Today on the business of healthcare podcast I have the pleasure in talking about The Business of Healthcare Mentorship Programme and the Health & Care Inequality Grant. Last year we created an initiative called the business of healthcare scholarship, and we created that to provide mentorship and professional development grants to healthcare professionals from ethnically diverse backgrounds, looking to progress their leadership careers. In total we supported 17 people and we gave out 10,000 pounds worth of educational grants which I am extremely proud of. This year we are doing it a little differently – we have launched The Business of Healthcare Academy which will be supporting and influencing positive change in the field of healthcare through; Education Training Mentorship Investment in health and care initiatives Applications close on Monday 22nd November so check out the details in the podcast or pop over to our website www.thcprimarycare.co.uk for more details. For more information on The Business of Healthcare Academy click here Mentions in the episode One Medical Group DKMS Work with me I'm Tara Humphrey and I'm the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I've worked with 11 Training Hubs and 12 Primary Care Networks. I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I'm also published in the London Journal of Primary Care and the author of over 200 blogs. For more weekly insights and advice sign up to my newsletter. Improving the Business of Healthcare – One Episode at a Time Thanks for tuning into this week's episode of the Business of Healthcare Podcast. If you enjoyed this episode, head over to Apple Podcasts to subscribe, leave your honest review, and share your favourite episodes on social media. Find us on Twitter, Instagram and LinkedIn or visit our website – THC Primary Care.
This is a surprise live with my guest here today, Jill. She is here to tell us a lot about her struggles in this little passion project she has: Save Restaurants, Feed Nurses.Jill Cohen is working as a remote nurse right now in a virtual team with a group called One Medical Group, their primary care group. She worked in a hospital for twenty years and eighteen years in the ER. She wanted to use her degree in English and writing back into her nursing career so she started shifting gears. She realized that she has this flexibility. She took what she knows and did a little bit of a passion project on the side. We are going to talk about her struggles in the messaging that she put forth and how that relates to us as writers. We will also tackle other essential things like what we write for clients, how we struggle with messaging, and how she overcomes that. But we're going to talk more about her passion project because she thinks it can really help many of the nurses in the frontline right now.As the months of the pandemic started wearing on, Jill fell for the people who are still on the frontline who she's not working alongside anymore, in harm's way, at-risk, being understaffed, and overworked. People are having a really hard time. She noticed that the efforts at the beginning of the pandemic, there are great efforts to help nurses and boost morale. There's a program that feeds the frontliners but in the next few months, it died down.Jill thought that they need it now more than ever because we have months on top of months of more backbreaking work and that when you really need the boost, support, help, the show of recognition and appreciation. Just someone who'll give you free food is of really great help and appreciation. So she came up with the idea to resuscitate those efforts. She raised the money and connected with a local restaurant to give free food to the frontliners.Connect with Jill:Email: BackLinesFeedTheFront@gmail.comFacebook: @backlinesfeedthefrontInstagram: @backlinesfeedthefrontGo Fund Me: https://www.gofundme.com/f/backlinesfeedthefrontThank you for whatever you can give! And please share with your friends. It helps spread the word and gives more people the opportunity to contribute. Let's help nurses and restaurants to make this through the pandemic. Nurses are stronger together. Support the show (http://www.thesavvyscribepodcast.com)
Description #043 - Today's episode features a very special guest, Jill Cohen. We are talking about a new passion project she is taking on, Save Restaurants, Feed Nurses. It's a backline brigade of compassionate non-bedside nurses who have committed to supporting, recognizing, and nourishing our battle-weary frontline friends by providing meals for hospital staff from local restaurants. If you happen to be a remote nurse or if you're a non-nurse friend who's interested, I invite you to listen to this episode, know more about this initiative, and together let's resuscitate the love, generosity, appreciation, and support that we showered upon our frontline healthcare workers. They need it now more than ever. Shownotes Want to be a part of this meaningful project? Donate to the Go Fund Me: https://www.gofundme.com/f/backlinesfeedthefront Want to do more? Jill can offer thousands of nurses the Save Restaurants, Feed Nurse's blueprint, which they can use to coordinate similar efforts in their hometowns. Many telehealth nurses feel the same way I do about wanting to help their former coworkers. We can mobilize this feeling into real action that gives a much-needed lift to hospital staff and restaurants everywhere. Connect with Jill Email: BackLinesFeedTheFront@gmail.com Facebook: https://www.facebook.com/backlinesfeedthefront Instagram: @backlinesfeedthefront Go Fund Me: https://www.gofundme.com/f/backlinesfeedthefront Thank you for whatever you can give! And please share with your friends. It helps spread the word and gives more people the opportunity to contribute. More About Jill Jill grew up in Miami in the seventies and eighties playing tennis, roller skating, and doing aerobics. She went to Emory University, graduated Phi Beta Kappa, and earned an MA in English Literature from the University of Colorado. Afterward, Jill taught English abroad, taught writing at CU, and decided to pursue nursing. She initially wanted to specialize in sexual health education as a public health nurse and fix the whole teenage pregnancy problem. However, while earning her doctorate, she learned that hospital nurses get four days off every week. So, Jill became an ER nurse instead. She's worked in Colorado, Wyoming, California, Florida, and Australia. She's volunteered in Central America and pedaled as a medic on bicycle tours across Africa. After a 20-year ER career, she recently started a new chapter as an RN on the virtual team at One Medical Group, saving lives from her living room. Jill also volunteers at the humane society, travels extensively, backpacks, bike packs, dances, snowboards, teaches fitness, and is a varsity squad friend.
Braden Kowitz is a former design partner at Google Ventures, where he had the opportunity to work with startups like ClassPass, Gusto, Slack, Medium, Flatiron Health, TuneIn, BlueBottle Coffee, 23andMe, One Medical Group, HubSpot, RetailMeNot, Nest and more. He is the co-author of NY Times Best Seller, Sprint, and the co-founder of Range, a tool that keeps teams connected and productive. We're extremely grateful to Braden for sharing his wealth of knowledge and experience with us. Get your notepads out for this one! We cover:Some of the differences in Google design from when he entered and leftHow he got into Google Ventures and whyHis experience watching the explosion of the Design SprintWhat Range does and who it servesThe agency challenge of working with multiple culturesWorking the way clients want to work during COVID-19Testing and validating new work methodologiesVulnerability and connection for teamsThe challenge of jumping responsibilities as a business ownerPersonal manualsMore!Visit the Funsize websiteSubscribe to The Funsize Digest
Sarah Seegal is the CEO of Affect Mental Health, an organization that incubates mental health startups, helping them accelerate mental health solutions and address the challenges of stigmas, access, and quality of the mental health system. With an extensive background in the mental health space, including healthcare economics, coaching, and counseling, Sarah has worked with healthcare companies and organizations such as Kip Health, Lyra Health, Breakthrough (later acquired by MDLive), and One Medical Group. Sarah is SafeTalk Certified and holds a Bachelor’s degree in Psychology and Economics from Vassar College, where she also built a national model for peer counseling. Sarah joins me today to discuss the current failures facing the mental health system in America and the opportunities presented to society to make things right. We discuss the role that the environment plays in your mental health and how considering a patient’s environment can create a positive transformation in the success of their treatment. We discuss the four key elements that make up our mental health and the importance of the connection between each element to achieve optimal mental health. We also discuss the role that the COVID-19 pandemic will have on society’s mental health status and what Sarah believes we should do to respond and help others cope with the crisis in a healthy and sustainable way. Mental health issues are a human epidemic and our system is failing to help the millions in need. This talk puts a spotlight on how each of us can help, starting with seeing the whole thing differently. “We’ve been funding basic science and neuro-science with the intention of understanding what’s going on and how to fix things at a biochemical level, but in the last few decades, we’ve really neglected the environment of the person.” - Sarah Seegal This week on Insert:Human How a person’s environment can impact their mental health The connection between our biological, psychological, social, and spiritual elements and the impact of an unbalance between these elements How Affect Mental Health helps mental health startups accelerate and improve the mental health system The startup ventures Affect supports and the two current startup companies Affect is currently incubating Common stigmas around addiction and prescription medication abuse The education and societal limitations impacting our human development system The impact that COVID-19 will have on people’s mental health and how Sarah believes we should respond to the current crisis while protecting our mental health The challenges associated with accepting a ‘new norm’ Resources Mentioned: Radical Acceptance - Dialectical Behavior Therapy (DBT) From Pull to Push: How to Manage Our Time In Disquieting Times 21 ACT Worksheets and Ways to Apply Acceptance & Commitment Therapy - Positive Psychology Connect with Sarah Seegal: Affect Mental Health Affect Mental Health on LinkedIn Affect Mental Health on Instagram Affect Mental Health on Facebook Affect Mental Health on Twitter Sarah Seegal on LinkedIn Insert:Human - For a Better Life & Better World Thanks for tuning into this week’s episode of Insert:Human. If you enjoyed this episode, please subscribe to the show and leave a review wherever you get your podcasts. Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify Be sure to share your favorite episodes on social media to help me reach more seekers and problem-solvers, like you. Join me on Twitter, Instagram, and Linkedin. For more exclusive content and to claim your free copy of the first chapter of my upcoming book, Technology is Dead, visit my website.
Terra Spann, RN, BSN, administrative director, medical subspecialties and clinical transformation, Bon Secours Medical Group (BSMG), joins the MGMA Insights podcast, sharing how the implementation of an integrated care team model has vastly improved staff satisfaction and patient throughput across her system’s clinics. To keep up with the latest regarding the pandemic, be sure to visit www.MGMA.com/COVID. You can also connect with fellow members and healthcare peers at https://community.mgma.com/home. Thanks to CareCredit and Scrubin Uniforms for sponsoring this episode. To learn how CareCredit is providing patients with payment flexibility and helping providers deliver a better patient financial experience, visit www.CareCredit.com/MGMAPodcast. To streamline your uniform program and experience the Scrubin difference, visit https://mgma.scrubin.com/home. If you like the show, please rate and review it wherever you get your podcasts. MGMA Insights is presented by Decklan McGee, Rob Ketcham and Daniel Williams.
Tom X. Lee, MD, is the CEO and founder behind Galileo Health, a telemedicine company that aims to provide quality healthcare that is affordable and accessible to everyone. He has a track record of innovation that bridges technology and healthcare. Before founding Galileo, he created Epocrates, the very first medical app on Apple's mobile platform, currently used by millions of healthcare professionals to reduce medical errors. He later went on to create One Medical Group, a membership-based primary care practice which IPO’d earlier this year, valued at more than $1.5 billion. From 2000 to 2007, Lee served as an associate at the University of California, San Francisco. Before that, he was a senior program officer at California HealthCare Foundation. Lee holds a bachelor’s degree from Yale University and master’s degree from Stanford University Graduate School of Business. He also holds a medical degree from the University of Washington School of Medicine. Tom Lee is a true health pioneer whose passion and professional interests are driven by his internal desire to help people. He believes in elevating the quality of healthcare for all. During the fight against COVID-19, he strives to give access to good healthcare to those who need it most.
Dr. Tom Lee is a Physician, Entrepreneur, and Man of Mystery. He is the Founder & Executive Chairman of One Medical Group which is committed to providing the best primary care through exceptional quality, a world-class experience, and second-to-none technology. Most recently he started Galileo which is building the future of healthcare. https://onemedical.com https://galileo.io/signup LinkedIn ► https://linkedin.com/in/tomxlee ******* Feed Children Every Time You Pay Your Bills ► http://bit.ly/HelpFeedChildren Simulation interviews the greatest minds alive to inspire you to build the future ► http://simulationseries.com ******* Subscribe across platforms ► Youtube ► http://bit.ly/SimYoTu iTunes ► http://bit.ly/SimulationiTunes Instagram ► http://bit.ly/SimulationIG Twitter ► http://bit.ly/SimulationTwitter ******* Facebook ► http://bit.ly/SimulationFB Soundcloud ► http://bit.ly/SimulationSC LinkedIn ► http://bit.ly/SimulationLinkedIn Patreon ► http://bit.ly/SimulationPatreon Crypto ► http://bit.ly/SimCrypto ******* Nuance-driven Telegram chat ► http://bit.ly/SimulationTG Allen's TEDx Talk ► http://bit.ly/AllenTEDx Allen's IG ► http://bit.ly/AllenIG Allen's Twitter ► http://bit.ly/AllenT ******* List of Thought-Provoking Questions ► http://simulationseries.com/the-list Get in Touch ► simulationseries@gmail.com
LISTEN TO THE FULL EPISODE 173 BELOW John Zeratsky was a designer in the tech industry who became obsessed with the idea of redesigning time. He is the bestselling author of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days and Make Time: How to Focus on What Matters Every Day.John's writing has been published by The Wall Street Journal, TIME, Harvard Business Review, Wired, Fast Company, and many other publications. John has appeared on stage more than 100 times, including at Harvard University, IDEO, and the Code Conference.For nearly 15 years, John was a designer for technology companies. At GV, he helped develop the design sprint process and worked with close to 200 startups, including Uber, Slack, Flatiron Health, Pocket, Foundation Medicine, One Medical Group, and Nest. He was also GV's in-house copywriter, editor, and content strategist; he created and edited the GV Library, which has attracted million of views since 2012. Previously, John was a designer at YouTube and Google, and an early employee at FeedBurner, which Google acquired in 2007.Originally from Wisconsin, John and his wife Michelle have lived in Chicago and San Francisco. Today they split time between their sailboat "Pineapple" (currently in Panama) and their home in Milwaukee.From the New York Times bestselling authors of Sprint, a simple 4-step system for improving focus, finding greater joy in your work, and getting more out of every day.Nobody ever looked at an empty calendar and said, "The best way to spend this time is by cramming it full of meetings!" or got to work in the morning and thought, Today I'll spend hours on Facebook! Yet that's exactly what we do. Why?In a world where information refreshes endlessly and the workday feels like a race to react to other people's priorities faster, frazzled and distracted has become our default position. But what if the exhaustion of constant busyness wasn't mandatory? What if you could step off the hamster wheel and start taking control of your time and attention? That's what this book is about.As creators of Google Ventures' renowned "design sprint," Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products from Gmail to YouTube, they spent years experimenting with their own habits and routines, looking for ways to help people optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days. Make Time is not a one-size-fits-all formula. Instead, it offers a customizable menu of bite-size tips and strategies that can be tailored to individual habits and lifestyles.Make Time isn't about productivity, or checking off more to-dos. Nor does it propose unrealistic solutions like throwing out your smartphone or swearing off social media. Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction.A must-read for anyone who has ever thought, If only there were more hours in the day..., Make Time will help you stop passively reacting to the demands of the modern world and start intentionally making time for the things that matter.- https://maketimebook.com- https://www.linkedin.com/in/johnzeratskyPlease do NOT hesitate to reach out to me on LinkedIn, Instagram, or via email mark@vudream.comLinkedIn - https://www.linkedin.com/in/mark-metry/Instagram - https://www.instagram.com/markmetry/Twitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/Humans.2.0.PodcastMark Metry - https://www.markmetry.com/Humans 2.0 Twitter - https://twitter.com/Humans2Podcast
John Zeratsky was a designer in the tech industry who became obsessed with the idea of redesigning time. He is the bestselling author of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Daysand Make Time: How to Focus on What Matters Every Day. John’s writing has been published by The Wall Street Journal, TIME, Harvard Business Review, Wired, Fast Company, and many other publications. John has appeared on stage more than 100 times, including at Harvard University, IDEO, and the Code Conference. For nearly 15 years, John was a designer for technology companies. At GV, he helped develop the design sprint process and worked with close to 200 startups, including Uber, Slack, Flatiron Health, Pocket, Foundation Medicine, One Medical Group, and Nest. He was also GV's in-house copywriter, editor, and content strategist; he created and edited the GV Library, which has attracted million of views since 2012. Previously, John was a designer at YouTube and Google, and an early employee at FeedBurner, which Google acquired in 2007. Originally from Wisconsin, John and his wife Michelle have lived in Chicago and San Francisco. Today they split time between their sailboat "Pineapple" (currently in Panama) and their home in Milwaukee. Key Points from the Episode with John Zeratsky John has been in the startup space for years, having been part of the team at FeedBurner when it was sold to Google. At Google, he started to work at Google Ventures, which inserted him into companies they invested in to help those companies scale toward success. Through those experiences, he learned a lot about productivity, and decided to dive head-first into it to find ways to become even more productive. He was focused on efficiency so he was making the most of his time while working. He saw this as a good thing, at least at the time. Until he realized you can’t just keep pushing productivity as, eventually, you burn out. That inspired him to look for something more sustainable. This is what lead to the journey to his current book, Make Time. The trick to making time, if there is one, is to spend less time on the default behaviors we fall into so we can focus more of our time on what matters. Mindfulness is a big piece of this approach, but it’s not the only aspect as finding yourself doing something mindlessly might suggest you need to try harder and use will-power to stop doing that. John does not see will-power as a long-term strategy, and I agree with him. Instead, he says we should make it harder to get distracted. We need to create the space to become more mindful with the time we have. It starts with the idea of self-responsibility, since no one cares about you more than you do. Rather than focusing on grit and execution, we should focus on structure that helps us succeed. Instead, we would see ourselves as failures or incapable if we don’t succeed. Make the path to success the path of least resistance. As he says, if you are a compulsive gambler, you don’t live next to a casino. Make choices in the structure of your life to make it easier to get to where you want to be. He shared the basis of his first book, Sprint, which is about bringing software engineering design sprints into making teams more productive. It was an experiment with redesigning time for teams. Some of what they learned became the framework for his new book, Make Time. Speaking of which, what is it? Make Timeis a book, but also a strategy for how to make time for the things you want to be doing. It is filled with 87 concrete tactics, but it boils down to four daily steps, which are in a daily loop. They are: Highlights - what is the highlight of your day that you want to see accomplished, and then build your day around that. Laser - make the structural adjustments to your technology and physical environment to cut back on the activities you get into mindlessly that you don’t really want to do, like, “Today, I want to spend three hours lost in my Facebook feed.” It’s about adding friction and barriers back oil so you make better choices. Energize - you can’t make good use of your time if you’re tired, don’t have energy and are worn out. This is about concrete ways to build energy for your body and mind through different things you can do to take care of yourself. These are simple, concrete things you can do in a given day. For example, he shares small ways to bring movement into your day like walking to work at least part of the way (which brought up a convo about my idea of #CUYOP - Commuting Under Your Own Power), or not ordering online but going out to a store to get what you need. Reflect - look back on your day and note what went well and what didn’t, and think about what you can do differently the next day. We talked about a lot of pressure from “Musts” in our life, especially around exercise. You don’t have to workout for an hour to get benefit, and some is better than none, so do something. He cited some research that shows that the majority of the benefit of an hour of cardio comes in the first 20 minutes. And he shared other insights that, if you aren’t doing anything now, try to do just 15 minutes a day, which is a great start, builds consistency, and will start to have impact. You don’t have to stare at a huge effort and cower in front of it and end up doing nothing (that is, Do a Day!). John is all about breaking down the big things into small things we can do today. It may not get us where we’re going today, but will get us going towards it, and if you don’t start, you’ll never get there. Looking at something that’s 60-90 minuets seems to be a good place to start. It’s long enough to be a big deal that you have to make time for purposefully, but not so big that it’s impossible (like an all-day effort). We also talked about the idea of Someday vs. Today. It’s never “Someday,” but is instead always, “Today.” This is central to Do a Day, so of course I loved it. If you focus on “Someday,” you will never start since it’s always in the future. This is really useful for New Years Resolutions, especially. Break down those “Someday” goals into “Today” actions. We always know that there is something that we want to be better at, but we don’t always know quite what that would look like if we haven’t started. John talked about the idea of treading water. You know you want to get to land, but you can’t really see around you to know where to go or what getting there would entail. Sometimes, you need to start, get your head above water, and as you get going, you will see more clearly where that goal point is. John shared a personal story of doing exactly that. While he and his wife were living in San Francisco and were busy, they started to find that they were having trouble finding the space for what they wanted to do. They started (the key!) to create space for doing just that, and used it to get into sailing, which they enjoyed. The more they did it, the more they were able to make time to do it, and over the course of years, this turned into a complete change in their life. They moved out of San Francisco and onto their sailboat, and cruised their way down to Panama, where their boat is today and they spend their summers (and they are in Milwaukee, WI the rest of the year). They didn’t start with the plan of doing any of this, but made time, and the goals started to come together toward their current life. Links: Website: maketimebook.com Books: Sprintand Make Time Twitter: @jazer Subscribe to The Do a Day Podcast Keep Growing with Do a Day Get the book in print, Kindle, iBooks, Audiobookand more - even get a personally-signedcopy from Bryan Falchuk Get started on your journey to Better with the Big Goal Exercise Work with Bryan as your coach, or hire him to speak at your next event
John Zeratsky was a designer in the tech industry who became obsessed with the idea of redesigning time. He is the bestselling author of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days and Make Time: How to Focus on What Matters Every Day.John's writing has been published by The Wall Street Journal, TIME, Harvard Business Review, Wired, Fast Company, and many other publications. John has appeared on stage more than 100 times, including at Harvard University, IDEO, and the Code Conference.For nearly 15 years, John was a designer for technology companies. At GV, he helped develop the design sprint process and worked with close to 200 startups, including Uber, Slack, Flatiron Health, Pocket, Foundation Medicine, One Medical Group, and Nest. He was also GV's in-house copywriter, editor, and content strategist; he created and edited the GV Library, which has attracted million of views since 2012. Previously, John was a designer at YouTube and Google, and an early employee at FeedBurner, which Google acquired in 2007.Originally from Wisconsin, John and his wife Michelle have lived in Chicago and San Francisco. Today they split time between their sailboat "Pineapple" (currently in Panama) and their home in Milwaukee.From the New York Times bestselling authors of Sprint, a simple 4-step system for improving focus, finding greater joy in your work, and getting more out of every day.Nobody ever looked at an empty calendar and said, "The best way to spend this time is by cramming it full of meetings!" or got to work in the morning and thought, Today I'll spend hours on Facebook! Yet that's exactly what we do. Why?In a world where information refreshes endlessly and the workday feels like a race to react to other people's priorities faster, frazzled and distracted has become our default position. But what if the exhaustion of constant busyness wasn't mandatory? What if you could step off the hamster wheel and start taking control of your time and attention? That's what this book is about.As creators of Google Ventures' renowned "design sprint," Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products from Gmail to YouTube, they spent years experimenting with their own habits and routines, looking for ways to help people optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days. Make Time is not a one-size-fits-all formula. Instead, it offers a customizable menu of bite-size tips and strategies that can be tailored to individual habits and lifestyles.Make Time isn't about productivity, or checking off more to-dos. Nor does it propose unrealistic solutions like throwing out your smartphone or swearing off social media. Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction.A must-read for anyone who has ever thought, If only there were more hours in the day..., Make Time will help you stop passively reacting to the demands of the modern world and start intentionally making time for the things that matter.- https://maketimebook.com- https://www.linkedin.com/in/johnzeratskyPlease do NOT hesitate to reach out to me on LinkedIn, Instagram, or via email mark@vudream.comLinkedIn - https://www.linkedin.com/in/mark-metry/Instagram - https://www.instagram.com/markmetry/Twitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/Humans.2.0.PodcastMark Metry - https://www.markmetry.com/Humans 2.0 Twitter - https://twitter.com/Humans2Podcast
John Zeratsky was a designer in the tech industry who became obsessed with the idea of redesigning time. He is the bestselling author of Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days and Make Time: How to Focus on What Matters Every Day.John's writing has been published by The Wall Street Journal, TIME, Harvard Business Review, Wired, Fast Company, and many other publications. John has appeared on stage more than 100 times, including at Harvard University, IDEO, and the Code Conference.For nearly 15 years, John was a designer for technology companies. At GV, he helped develop the design sprint process and worked with close to 200 startups, including Uber, Slack, Flatiron Health, Pocket, Foundation Medicine, One Medical Group, and Nest. He was also GV's in-house copywriter, editor, and content strategist; he created and edited the GV Library, which has attracted million of views since 2012. Previously, John was a designer at YouTube and Google, and an early employee at FeedBurner, which Google acquired in 2007.Originally from Wisconsin, John and his wife Michelle have lived in Chicago and San Francisco. Today they split time between their sailboat "Pineapple" (currently in Panama) and their home in Milwaukee.From the New York Times bestselling authors of Sprint, a simple 4-step system for improving focus, finding greater joy in your work, and getting more out of every day.Nobody ever looked at an empty calendar and said, "The best way to spend this time is by cramming it full of meetings!" or got to work in the morning and thought, Today I'll spend hours on Facebook! Yet that's exactly what we do. Why?In a world where information refreshes endlessly and the workday feels like a race to react to other people's priorities faster, frazzled and distracted has become our default position. But what if the exhaustion of constant busyness wasn't mandatory? What if you could step off the hamster wheel and start taking control of your time and attention? That's what this book is about.As creators of Google Ventures' renowned "design sprint," Jake and John have helped hundreds of teams solve important problems by changing how they work. Building on the success of these sprints and their experience designing ubiquitous tech products from Gmail to YouTube, they spent years experimenting with their own habits and routines, looking for ways to help people optimize their energy, focus, and time. Now they've packaged the most effective tactics into a four-step daily framework that anyone can use to systematically design their days. Make Time is not a one-size-fits-all formula. Instead, it offers a customizable menu of bite-size tips and strategies that can be tailored to individual habits and lifestyles.Make Time isn't about productivity, or checking off more to-dos. Nor does it propose unrealistic solutions like throwing out your smartphone or swearing off social media. Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction.A must-read for anyone who has ever thought, If only there were more hours in the day..., Make Time will help you stop passively reacting to the demands of the modern world and start intentionally making time for the things that matter.- https://maketimebook.com- https://www.linkedin.com/in/johnzeratskyPlease do NOT hesitate to reach out to me on LinkedIn, Instagram, or via email mark@vudream.comLinkedIn - https://www.linkedin.com/in/mark-metry/Instagram - https://www.instagram.com/markmetry/Twitter - https://twitter.com/markymetryMedium - https://medium.com/@markymetryFacebook - https://www.facebook.com/Humans.2.0.PodcastMark Metry - https://www.markmetry.com/Humans 2.0 Twitter - https://twitter.com/Humans2Podcast
In this podcast, Steve and Trevor sit down with Amir Dan Rubin, President & Chief Executive Officer of One Medical Group.
Make Time & Solve BIG Problems with John Zeratsky John Zeratsky was a designer in the tech industry who became obsessed with the idea of redesigning time. He is the author of New York Times bestseller Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days and Make Time: How to Focus on What Matters Every Day, coming in September 2018. In this episode, I have a great conversation with John about how to Make Time. It's not all about productivity or checking off more to-dos. John proposes realistic solutions. Making time isn't about radically overhauling your lifestyle; it's about making small shifts in your environment to liberate yourself from constant busyness and distraction. If productivity is what you want, perfect! If it's more time to focus on what really matters in life, there is something here to learn. If you are the one thinking "If only there were more hours in the day...," then you'll benefit from tuning in. Guest Bio John has written for The Wall Street Journal, TIME, Harvard Business Review, Wired, Fast Company, and many other publications. John has appeared on stage more than 100 times, including at Harvard University, IDEO, and the Code Conference. For nearly 15 years, John was a designer for technology companies. At GV, he helped develop the Design Sprint process and worked with close to 200 startups, including Slack, 23andMe, Pocket, Foundation Medicine, One Medical Group, and Nest. He was also GV's in-house copywriter, editor, and content strategist; he created and edited the GV Library, which has attracted millions of views since 2012. Previously, John was a senior designer at YouTube and Google, and an early employee at FeedBurner, which Google acquired in 2007. Originally from Wisconsin, John and his wife Michelle have lived in Chicago and San Francisco. Today they split time between their sailboat "Pineapple" (currently in Panama) and their home in Milwaukee.
On today's episode we discuss product & engineering team alignment, deadlines and urgency and ideas for helping under representated groups becoming technology leaders. Kimber Lockhart is Chief Technology Officer at One Medical Group – a rapidly growing model of primary care that integrates innovative design with leading technology to deliver higher quality service while lowering the total cost of care. Previously, Kimber co-founded Increo, a web-based service that allows users to share and review documents in a secure space. Increo was acquired by Box in 2009, and she hired and scaled the web application engineering team over the next four years, ultimately responsible for building most user-facing features on Box. Kimber speaks frequently on technology, heath care, and engineering careers in San Francisco Bay Area and beyond. She holds a B.S. in Computer Science from Stanford University. Stuart Parmenter is VP of Engineering at One Medical – a rapidly growing model of primary care that integrates innovative design with leading technology to deliver higher quality service while lowering the total cost of care. Previously, Stuart co-founded Rise, a mobile app for dieting and health, that aims to connect users with their own personalized diet plans and daily feedback from nutrition coaches for a fraction of the usual cost. Rise was acquired by One Medical in 2016. Before Rise, Stuart was running Mobile at Mozilla. Contact Info: Website: onemedical.com LinkedIn: https://www.linkedin.com/in/stuartparmenter https://www.linkedin.com/in/kimberlockhart Twitter: @kimber_lockhart stuartparmenter Medium: https://medium.com/@kimber_lockhart Show Notes: Don’t create a sense of urgency, foster a sense of purpose. Under the hood: Calibrating technical teams with a simple shift The 12 Elements of Great Managing Multipliers: How the Best Leaders Make Everyone Smarter How F*cked Up Is Your Management?: An uncomfortable conversation about modern leadership
Dan Olsen is an entrepreneur, consultant, author, speaker, and expert in product management and Lean Startup. At Olsen Solutions, he works with CEOs and product leaders to help them build great products and strong product teams, often as interim VP of Product. Dan has worked with a range of businesses, from small, early-stage startups to large public companies, on a wide variety of web and mobile products. His clients include Facebook, Box, Microsoft, YouSendIt (now HighTail), Epocrates, Medallia, XING, Financial Engines, and One Medical Group. Prior to consulting, Dan worked at Intuit, where he led the Quicken product team to record sales and profit. He also led product management at social networking pioneer Friendster, and was the cofounder and CEO of YourVersion, a TechCrunch award-winning personalized news startup. Dan began his career designing nuclear-powered submarines. Dan wrote the bestseller The Lean Product Playbook, published by Wiley. He lives in Silicon Valley, where he hosts the monthly Lean Product & Lean UX Meetup. A frequent speaker at business and tech events, Dan enjoys sharing ideas and comparing notes with as many people as he can. He also gives public and private workshops. Learn more about your ad choices. Visit megaphone.fm/adchoices
Dr. Natasha Withers is an accomplished physician at One Medical Group who uses the biopsychosocial model for health and wellness to treat each patient as a whole individual.
David Hoang is a product design professional with more than a decade’s experience. He focuses on mobile, wearables and emerging technology. He’s currently the Product Design Lead at One Medical Group and Studio Manager at The Rock Tumbler Collective. He was previously an early member of ExactTarget’s global accounts team, founder of a mobile product Continue Reading…
We are feeling easy, breezy, and beautiful this week. We further deconstruct Bitch Betta Have My Money. James went to a bourgeois club doctor. We take a trip to Shondaland! Nnekay wound up in the Bermuda triangle of San Francisco. Apparently political correctness is running rampant amongst our American Universities and reeking havoc on millennial ability to critically think... or are old professors just really wanting to hold onto saying offensive things? Bernie Sanders wants to take down private prisons. This weeks history corner looks at Vanessa Williams the first black Miss America, and we go off an deep tangent about Lifetime movies. RELATED LINKS: The Codling of the American Mind 10 Ways Liberals Perpetuate Racism
Many would agree that healthcare delivery today is inefficient, ineffective, and segmented. In this panel discussion, experts talk about how they have persisted in delivering high-quality treatment. They discuss innovations in redesigning and scaling operations for wider benefit, the realities of implementation, and the need to train clinical workers in delivering compassionate care. The discussion was part of the 2011 Healthcare Summit, held at the Stanford Graduate School of Business. Gerald (Jerry) Coil is special assistant to the CMO, AltaMed Health Services. He has served as an internal consultant at AltaMed; senior consultant at Cattaneo & Stroud, Inc.; executive vice president and COO at HealthSpring; president and CEO at MHN; senior vice president at Health Net; senior vice president, benefit administration, at Kaiser Permanente; partner at NorthShore LLC; and regional vice president, Pacific Rim at North American Medical Management/Phycor. Thomas Lee is an MD with One Medical Group. He specializes in primary care internal medicine with an emphasis on preventive health, complex cases and quality improvement. Lee graduated from Yale University and the University of Washington School of Medicine, and completed his residency at Harvard’s Brigham and Women’s Hospital before serving as editor-in-chief for the widely used drug reference application Epocrates. He then founded One Medical Group as a step toward improving primary care delivery. Paul Wallace is director of the Lewin Center for Comparative Effectiveness Research. A board certified physician in internal medicine and hematology, he is a renowned lecturer on topics including evidence-based medicine practice and policy; performance improvement and measurement; clinical practice guideline development; population-based care and disease management; new technology assessment; and comparative assessment. He serves on advisory committees at the Institute of Medicine (IOM), and is a member of a number of healthcare-related boards. Arnold Milstein is professor of medicine and leader of Stanford University’s Clinical Excellence Research Center. His career and ongoing research are focused on acceleration of clinical service innovations that improve the societal value of health care. He serves as the medical director of the Pacific Business Group on Health, the largest regional health care improvement coalition in the U.S. He also guides employer-sponsored clinically-based innovation development for Mercer Health and Benefits. Previously he co-founded the Leapfrog Group and Consumer-Purchaser Disclosure Project, and served as a Congressionally-appointed MedPAC Commissioner. https://ssir.org/podcasts/entry/service_innovation
Guest: Tom X. Lee, MD Host: Bruce Japsen A new primary care model is making news across the country that offers personalized medicine, like the concierge healthcare that is becoming more common, but at a much more affordable price. Dr. Tom Lee, founder of One Medical Group, with offices in San Francisco and New York, is looking to set a nationwide example for primary medical care by offering personalized consierge services to several thousand patients while taking a variety of insurance plans (including Medicare), tells host Bruce Japsen about this model.