Podcasts about water technologies

 Communication shapes how teams learn, respond, correct, and build trust. Trace Blackmore, CWT welcomes returning guest Paule Genest, Director, Sales and ESG (Environment, Social and Governance) Water and Energy TGWT / The Tannin Guys for a conversation on positive communication, temperaments, the WOW Effect, and how water professionals can use words with more clarity and care.    Communication With a Positive Impact  Paule reframes positive communication as communication with a positive impact. The goal is not fake positivity or polished language. The goal is to use the right words, tone, timing, and listening habits to create better emotional and relational outcomes.  That distinction matters in technical environments. Teams may say they want innovation, accountability, safety, or trust, but unclear or defensive communication can unintentionally create the opposite result. Paule reminds listeners that communication is not optional. It is operational.    Listening, Temperaments, and Shared Definitions  Trace and Paule revisit the temperament framework made familiar to Scaling UP! Nation through Kathleen Edelman's past appearances. Paule identifies herself as a "yellow," while Trace identifies as a "red," creating a useful example of how different communication styles can either complement or frustrate one another.  They also discuss why listening is more than waiting to respond. Paule encourages listeners to pay attention to words, nonverbal cues, context, environment, and emotion. She also emphasizes the importance of shared definitions. A word like "innovation," "courage," or "accountability" may not mean the same thing to every person in the room.    The Fizz Factor  Paule introduces the idea of "just enough fizz" in communication. Fizz is the energy, care, authenticity, and clarity that makes communication feel alive without becoming fake, overwhelming, or unclear.  Too little fizz can make communication flat. Too much can create noise. The professional challenge is learning how much energy, directness, empathy, and clarity the person and the situation require.    When Communication Gets Difficult  The conversation also addresses harder moments: tension in meetings, emotional escalation, apologies, safety corrections, and urgent technical situations. Paule encourages professionals to pause, breathe, validate, and revisit conversations when needed.  In a boiler room or safety-critical setting, direct communication may be necessary immediately. However, Trace and Paule agree that teams can still return later to review what happened, protect the relationship, and improve the system.  Better communication does not remove difficulty from technical work. It helps professionals handle difficulty with more clarity, humility, and purpose.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:17 — Trace shares information about the Global 6K for Water and invites listeners to participate on Saturday, May 16. 02:20 — Trace introduces the episode topic: why clear, positive communication matters during busy seasons filled with projects, audits, customer calls, emails, and coordination. 03:28 — Words of Water with James McDonald 05:03 — Trace encourages listeners to visit the Scaling UP! H2O events page and highlights the 2026 Environment Systems Research Institute Conference in San Diego, California, July 13–17. 06:33 — Trace previews Legionella Awareness Month in August and explains why the podcast dedicates the month to Legionella, waterborne pathogens, expert interviews, and industry education. 08:29 — Trace introduces Industrial Water Week, taking place October 5–9, with daily themes for pretreatment, boilers, cooling, wastewater, and careers. 09:45 — Trace announces the return of Detective H2O during Industrial Water Week and reminds listeners why the week is designed to celebrate the industrial water treatment profession. 10:42 — Trace sets up the main interview by identifying miscommunication as a common professional challenge and introducing the need for better communication. 11:17 — Trace welcomes returning guest Paule Genest of TGWT Clean Technologies Inc. and references her previous appearances on Episode 192 and Episode 380 12:31 — Paule shares what she has been focused on since her last appearance, including growing relationships, improving communication, and supporting the water technologies community. 13:47 — Paule discusses her podcast-style work with power engineers and boiler operators, created to bring visibility to professionals who are often overlooked. 14:40 — Paule shares her work as an adjunct teacher at the University of Montreal, where her class on social responsibility and PR has become a required course. 15:23 — Paule talks about the Women of Water community, mentoring Abigail Coquette, and the value of documenting mentorship experiences for future learning. 16:05 — Trace reflects on an AWT Colorado Springs panel with baby boomers, Gen X, millennials, and Gen Z, showing how different generations respond to the same communication questions. 17:01 — Paule explains how she has learned to organize her communication around the listener and the message she wants them to take away. 18:30 — Trace introduces temperaments, with Paule identifying as yellow and Trace identifying as red, and connects the discussion to Kathleen Edelman's communication work. 19:31 — Trace explains why communication should be shaped for the recipient, using his Gen Z son and punctuation in text messages as an example. 19:54 — Paule explains that positive communication is not simply the opposite of negative communication, but a way of choosing words that influence emotional and relational outcomes. 21:40 — Paule emphasizes listening as an art and encourages professionals to pay attention to words, nonverbal cues, context, environment, and emotion. 22:43 — Paule explains why shared definitions matter, using "innovation" as an example of a word that may mean different things to different people. 23:54 — Paule discusses how people bring past experiences into present conversations and references I'm Okay, You're Okay and the child, parent, and adult framework. 26:00 — Trace asks Paule to explain her idea of "just enough fizz" in communication. 26:09 — Paule defines fizz as the energy, care, authenticity, vulnerability, and positive impact that help communication become more effective. 28:14 — Paule introduces the Fizz Factor Quiz and walks Trace through possible responses when tension rises in a team meeting. 29:29 — Paule compares communication styles to still water, espresso, sparkling water, and kombucha, helping listeners visualize different ways people show up in conversation. 30:30 — Paule explains the importance of speaking truth with empathy, checking tone and timing, and acknowledging how a message is received. 31:40 — Trace shares the example of a communication stick, where one person speaks until the other can accurately reflect what was said. 34:07 — Paule explains how to step back during emotional conversations by breathing, noticing physical cues, and returning to a listening mode. 37:10 — Paule reframes positive communication as "communication with a positive impact," focusing on the outcome it creates for both parties. 40:02 — Trace explains the three-part apology: acknowledging what happened, connecting with how it affected the other person, and asking how to make it right. 41:01 — Paule connects social responsibility with communication and explains why the outcome needs to be positive for both parties in a dialogue. 42:11 — Paule describes the communication model of speaker, listener, message, environment, noise, context, and feedback. 45:21 — After the sponsor break, Trace explains a question he uses when communication does not land as intended: "What did you just hear me say?" 45:55 — Paule suggests rating meetings and conversations by asking what each person felt, understood, and took away. 46:34 — Trace asks how communication changes in urgent safety situations, such as a boiler room issue that could lead to equipment failure or injury. 46:59 — Paule explains that direct safety communication may be necessary in the moment, but the team should revisit the conversation later to learn and preserve the relationship. 48:37 — Trace returns to the idea of "just enough fizz" and asks how to know whether the fizz is for the speaker, the listener, or the situation. 48:53 — Paule explains that fizz should respect both people, the situation, and the communication style of the other party. 50:47 — Paule shares how Melanie helped her realize that poetic communication still needs a clear action or outcome. 53:06 — Paule introduces Mathieu Laferrière's Feel, Know, Do approach as a practical structure for communication and email writing. 55:43 — Trace asks whether fizz works in email, where tone, facial expression, and visual cues are missing. 56:07 — Paule explains how to adapt the Feel, Know, Do structure for different temperaments, especially when writing to more direct communicators. 57:08 — Paule encourages listeners to ask people how they prefer to communicate, whether by email, text, Messenger, or another channel. 58:31 — Trace raises a practical technical example, asking whether fizz matters when simply reporting that a pump was out of prime. 58:54 — Paule explains that fizz is part of the experience and can still be present in technical updates through clarity, usefulness, and a human touch. 01:00:38 — Trace shares advice he received early in podcasting: it is okay to be impressed, but you have to be involved. 01:02:33 — Paule summarizes her key message: positive communication is not optional, it is operational. 01:03:15 — Paule begins the lightning round by creating a friendship holiday centered on writing a letter to yourself and to a friend. 01:04:52 — Paule shares her mantra, "Life is fragile," and connects it to people, the environment, Mother Nature, and water. 01:06:50 — Paule explains why she wishes more people understood the importance of boiler operators and power engineers. 01:10:21 — Trace summarizes the main lesson from the conversation: positive communication requires intentionally chosen words that help the other person understand the message. 01:11:16 — Trace explains how past experiences can shape miscommunication and why choosing words carefully can remove some of the "gray" in communication. 01:12:07 — Trace reflects on generational communication differences and encourages listeners to give others more grace.   Quotes "Be calm. Make sure your antennas are open and grab whatever is happening with the words, but also the nonverbal communication, the context, the environment."  "I would like to say that communication is not optional. It's operational."  "To be clear and check you know on our tone and timing, I've had to learn about my timing this year in hard ways."  "don't let kindness cloud the core message."    Connect with Paule Genest Phone: (514) 703-4317  Email: pgenest@tgwt.com  Website: TGWT: About | LinkedIn  LinkedIn: Paule (Paula) Genest, PRP, APR, Fellow CPRS, MCPRS | LinkedIn    Guest Resources Mentioned   The Gifts of Imperfect Parenting: Raising Children with Courage, Compassion, and Connection by Brené Brown PhD LMSW   Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone (Author), Sheila Heen (Author)   I'm OK--You're OK: The Pioneering and Bestselling Self-Help Guide by Thomas Harris   Paule-Cast     Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   192 The One With The Best Marketing Expert In The Water Treatment Industry  380 The WOW Effect: Women Leading Transformation in the Water Industry  117 The One With Temperament Expert, Kathleen Edelman   179 Another One that Teaches Us to Communicate Better with Others  281 The One About The Power of Kindness    Words of Water with James McDonald Today's definition is an electrochemical form of corrosion that occurs when two dissimilar metals are in electrical contact with each other in the presence of an electrolyte. Can you guess the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

A boiler failure can create pressure quickly: production is down, emotions are high, and the water treater may be the first person blamed. Cheryl Heiser of TGWT Clean Technologies Inc. joins Trace Blackmore, CWT, to walk through a more disciplined way to evaluate boiler issues by looking beyond chemistry alone.     Why Boiler Failures Need a Broader Lens  Cheryl brings field experience from the OEM boiler side, conventional water treatment, and purified tannin boiler treatment. Her perspective is rooted in the idea that no two boilers are the same. Design, operating conditions, fuel, history, circulation, steam separation, and customer practices all influence how a boiler behaves.  She explains the premise of her AWT paper: helping water treaters avoid being immediately blamed when boiler tube failures occur. In her case study, two twin HRSG units were producing 100,000 pounds per hour of steam each, with superheaters operating at 600 PSI and 750 degrees Fahrenheit. The failures did not point to a simple water treatment explanation. Instead, the investigation involved steam drum internals, carryover, tube geometry, circulation concerns, and normal operating water level.    What to Look for Inside the Boiler  Cheryl emphasizes inspection discipline. Take photos, use a borescope when available, enter the boiler when safe and possible, and look for patterns in deposits, discoloration, distortion, turbulence, uneven circulation, and steam drum staining. She also explains why orientation matters. A photo that makes sense during the inspection may be difficult to interpret later unless the location and direction are clearly identified.  Deposit analysis and metallurgical analysis can also help determine whether a failure is connected to deposits, material factors, overheating, combustion-side issues, or other mechanical contributors. The key is to understand the boiler as a system, not as a black box.    Trust, Documentation, and Customer Communication  When a boiler is down, the relationship with the customer matters as much as the technical investigation. Cheryl encourages water professionals to guide customers toward an investigative approach instead of a defensive reaction. That means asking better questions, understanding what relies on the steam, knowing the customer's priorities, and reassuring them that the goal is to find the root cause.  Trace closes the conversation by reinforcing the importance of documentation. Service reports protect the customer, the boiler, and the water treater. When recommendations are made, they need to be written down, repeated when necessary, and tied back to the operational risks they are meant to prevent.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!     Timestamps  02:31 — Trace Blackmore shares guidance for Certified Water Technologists on staying ahead of CEU requirements, preparing through CWT Prep, using AWT technical training for verified CEUs, taking the first step toward certification, and creating accountability around professional goals  08:01 — Trace introduces the episode's boiler troubleshooting theme, explaining that no two boilers are the same because design, operating conditions, fuel, history, and system "personality" can all affect how problems show up  08:38 — Words of Water with James McDonald  10:13 — Upcoming Events for Water Treatment Professionals  12:04 — Interview with Cheryl Heiser, International Business Development Manager, Tannin Guys Network, TGWT: Trace welcomes Cheryl and references her recent AWT conference paper on boiler failures.  12:38 — Cheryl shares her career path from field work with Babcock and Wilcox to conventional water treatment and purified tannin boiler treatment.  13:43 — Cheryl explains how her boiler background led naturally into water treatment through her interest in fireside conditions, water-side chemistry, and boiler metallurgy.  14:32 — Cheryl describes starting in boilers during an engineering internship in northern Alberta, where she worked around major boiler inspections, shutdowns, NDE inspectors, and boiler specialists.  16:46 — Cheryl explains why she wrote and presented an AWT paper: to help water treaters understand boiler failures from a physical and mechanical perspective, not only from a water treatment perspective.  17:38 — Cheryl outlines the premise of her paper: boiler tube failures may involve operating conditions, operator practices, design issues, circulation problems, overheating, or carryover, not only water chemistry.  19:32 — Cheryl explains why distinguishing between water-cooled tubes and steam-cooled tubes matters when evaluating boiler operating conditions and failure locations.  19:57 — Cheryl discusses superheater tube failures in the case study and explains how carryover from the steam drum contributed to deposits on the hottest part of the superheater.  20:52 — Cheryl describes generating bank tube failures related to tube geometry, low slope, flow stalling, repeated wetting and drying, magnetite behavior, and thinning.  22:17 — Cheryl explains how the normal operating water level in the steam drum made the generating bank issue worse because the top row of tubes was not fully flooded.  23:06 — Cheryl shares how to begin a boiler failure investigation by asking detailed questions about operation, combustion, water treatment, controls, mechanical conditions, leaks, and the customer's immediate priorities.  24:40 — Cheryl emphasizes inspection tools and practices, including photos, borescopes, entering the boiler, when possible, deposit analysis, and metallurgical analysis  27:16 — Cheryl explains how to keep inspection photos useful by labeling locations and capturing orientation, such as fire end, cold end, right side, left side, north end, or south end  29:27 — Cheryl identifies specific inspection clues in a steam drum, including water line stains, turbulence, uneven circulation, leaking internals, deposits, and deposit patterns  33:20 — Cheryl discusses how stress, downtime, and customer trust affect boiler failure investigations and why water treaters should guide an investigative approach rather than a reaction  37:40 — Cheryl discusses her AWT committee involvement, including Women on Water and the Boiler Committee, and how those roles support networking, confidence-building, technical contribution, and industry learning  41:40 — Cheryl recommends practical ways to learn boiler systems: trace lines, understand steam use, observe furnace viewports, note sight glass levels, and ask new questions during service visits  43:02 — Cheryl recommends the Babcock and Wilcox Steam book as a major boiler reference and encourages water professionals to understand combustion-side factors that can affect water-side problems 49:17 — Trace closes the episode by reinforcing better troubleshooting through structured questions, careful documentation, service reports, and a willingness to work with customers on root cause rather than defaulting to blame    Quotes  "And if you know enough about your boiler, you can help the customer find other reasons for failures other than just saying, well, it must be the water chemistry, it must be the water treatment."  "You have to ask a lot of questions."  "That's really the basis of a good investigative process."  "First and foremost, always take lots of photos."   "The more you can inspect, the better, even if at first it doesn't seem like that area might be related to the failure or the issue."  "This is where you can help them keep an open mind, guide an investigative approach rather than a reaction."   "But just knowing your customer's system and their priorities is really key."   "I wish more people understood how critical steam boilers are in manufacturing, food production, power generation, heating, and so many other things."   "So, whenever you mention something to a customer, get in the habit of writing that down in the service report."    Connect with Cheryl Heiser  Phone: (613) 277-7804  Email: cheiser@tgwt.com  Website: https://www.tgwt.com/  LinkedIn: https://www.linkedin.com/in/cheryl-heiser-02529373/     Guest Resources Mentioned   Gravitas: The 8 Strengths That Redefine Confidence by Lisa Sun   She Thinks Like a Boss: Leadership: 9 Essential Skills for New Female Leaders in Business and the Workplace by Jemma Roedel   Lean In: Women, Work, and the Will to Lead by Sheryl Sandberg   STEAM/its generation and use (42nd Edition)  Mechanical vs Chemical Reasons for Water Tube Boiler Failures's Technical Paper  Bobcock & Wilcox's Finding the Root Cause of Boiler Tube Failures   Bobcock & Wilcox's The Importance of Boiler Water and Steam Chemistry Chapter 14 - Boiler System Failures    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Words of Water with James McDonald   Today's definition is an expression that describes the terminal settling velocity of small, spherical particles falling through a fluid under laminar-flow conditions, based on the balance of gravitational, buoyant, and viscous drag forces. Can you guess the word or phrase?     2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

  Every career in industrial water treatment is shaped by decisions, mentors, credentials, systems, and the willingness to keep learning. In this special mailbag-style episode, Trace Blackmore, CWT, answers questions from the Scaling UP! Nation about how he entered water treatment, why he started the podcast, what professional credentials have meant to him, and what he is still working to improve. This conversation gives water professionals a practical look at the habits behind a long career in the industry: getting involved early, documenting customer conversations, building strong teams, using repeatable processes, and staying open to new tools like AI. From Family Influence to a Career in Water Treatment Trace shares that his start in water treatment came through his father, who brought him along to accounts after school. His early memories include watching test results change color, learning around hospital accounts, and seeing how water treatment decisions were made in the field. Before entering water treatment full-time, Trace worked in financial services and received strong sales training. However, he realized he was not enjoying the work. His father invited him to become a service technician, which led to a career path that combined technical problem-solving, customer service, sales, and a deep appreciation for the industrial water community. Why Credentials, Associations, and Documentation Matter Trace explains why the Certified Water Technologist credential remains one of the professional accomplishments he values most. He also discusses his LEED GA and LEED AP credentials, his time as a former president of the Association of Water Technologies, and his training as a master facilitator. For professionals building their own careers, the larger lesson is clear: credentials, online presence, and association involvement can shape how customers and peers understand your expertise. Trace also emphasizes the importance of documenting conversations, decisions, and recommendations so teams and customers have a clear record when issues arise. The Podcast, Rising Tide Mastermind, and Raising the Industry Bar Trace reflects on launching the Scaling UP! H2O Podcast in 2017 after encouragement from Charlie Cicchetti and Conor Parrish. What began as a monthly podcast eventually became a weekly resource with structured processes, procedures, and a growing audience of water professionals. He also discusses the honor of having Scaling UP! H2O recognized as the official podcast of the Association of Water Technologies, as well as the creation of Rising Tide Mastermind, which now includes 76 members across 7 groups. Both platforms reflect the same goal: creating spaces where industrial water professionals can learn, connect, and improve together. Technology, AI, and the Next Phase of Learning When asked about the biggest change in the industry, Trace points to data collection, remote monitoring, the Internet of Things, and AI. He remembers a time when system information required an on-site visit. Today, water professionals can review controller data, reports, and trends before arriving in the field. Trace also shares how his Doctor of Business Administration program is changing the way he thinks about research, learning, and long-term growth. His 2026 goals include continuing that academic work, strengthening the podcast's educational value, and giving family and personal commitments proper space on the calendar. This episode is not only a personal reflection. It is a reminder that long-term success in water treatment depends on learning, relationships, systems, and the willingness to keep improving. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps  02:35 — Trace opens the episode with a May update and connects the season to a practical cooling tower challenge: pollen in Southern systems. 04:30 — Trace explains why this episode is different: Scaling UP! Nation asked for more personal stories and career reflections from him. 06:50 — Trace highlights the 6th Annual Oilfield Water Markets Conference and shares the Scaling UP! H2O listener discount code. 08:00 — Trace mentions the International Water Association Leading Edge Conference on Water and Wastewater Technologies in Houston. 08:50 — Trace points healthcare-focused water professionals toward ASHE's Healthcare Facilities Innovation Conference in Minneapolis. 09:50 — James McDonald presents a new Words of Water definition focused on wet bulb temperature and cooling tower performance. 11:20 — Trace explains why receiving compliments used to be difficult and how mentorship helped him respond with more respect and gratitude. 13:50 — Trace answers how he got started in water treatment through his father, field visits, testing, and early exposure to accounts. 15:50 — Trace describes leaving financial services, joining his father's company as a service technician, and finding work he genuinely enjoyed. 18:20 — Trace explains the credentials behind his name, beginning with the Certified Water Technologist designation. 20:25 — Trace discusses LEED GA and LEED AP credentials and how they helped him communicate with commercial building owners. 23:00 — Trace shares why his AWT leadership experience and master facilitator training matter to his professional identity. 24:55 — Trace explains how Charlie Cicchetti introduced him to podcasts and encouraged him to start what became Scaling UP! H2O. 27:30 — Trace describes the podcast's early cadence, moving from monthly to biweekly and then weekly episodes. 32:30 — Trace identifies AWT naming Scaling UP! H2O its official podcast as a crowning moment for the show. 33:45 — Trace shares personal and professional achievements, including adopting his son, building the podcast, and launching Rising Tide Mastermind. 35:30 — Trace explains how he balances podcasting, business, and other responsibilities through team support, time blocking, procedures, and the 12 Week Year. 41:05 — Trace shares advice to his younger self: join an association early, get involved, document everything, and build relationships in the industry. 44:40 — Trace identifies data, remote monitoring, IoT, AI, Legionella, PFAS, and water management plans as major changes in the industry. 48:10 — Trace shares scuba diving as his favorite non-water-treatment hobby and reflects on teaching more than 1,000 people to dive. 50:00 — Trace explains how pursuing a Doctor of Business Administration is teaching him research, academic discipline, and new ways to learn. 54:05 — Trace shares his 2026 goals, including progressing through his DBA program, expanding podcast resources, and prioritizing family on his calendar Connect with Scaling UP! H2O   Submit a show idea: Submit a Show Idea   LinkedIn: in/traceblackmore/   YouTube: @ScalingUpH2O  Scaling UP! H2O Resources Mentioned  AWT Audible Scaling UP! H2O Academy video courses 12 Week Year Plan  The Rising Tide Mastermind 420 Tapping Into Tech: How Ben Frieders Uses AI to Elevate Water Treatment Marketing  Words of Water with James McDonald  Today's definition is the lowest temperature that can be achieved through evaporation alone and is used to evaluate cooling tower performance.  Do you know the word or phrase?  2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

Industrial water professionals often think about water in terms of treatment, compliance, reuse, and operational risk. John Durand brings a different but closely connected view: water as infrastructure, water as a managed resource, and water as a strategic part of energy development.  John Durand, one of the early pioneers of the water midstream sector and CEO of Magnificent Desolation, LLC, joins Trace Blackmore to explain how produced water moved from a disposal challenge to a large-scale infrastructure opportunity.  From Disposal Model to Managed Resource  John describes how the growth of horizontal drilling changed the scale of water management in the Permian Basin. A vertical well once used a fraction of the water required for today's horizontal wells, creating a need for pipelines, reuse systems, recycling strategies, and long-term infrastructure planning.  He explains that the water midstream sector emerged because the old approach—trucking water or simply sending it to disposal—could not keep pace with the volume. Today, the conversation has shifted toward produced water reuse, recycling, and the search for beneficial uses outside of oil and gas.  Produced Water, Salinity, and Future Use  John notes that produced water can carry very high salinity, sometimes many times higher than seawater. That creates treatment challenges, especially when thinking beyond oilfield reuse and toward broader industrial applications.  He also points to future opportunities for produced water in data centers, electric generation, cooling applications, and possibly other beneficial reuse pathways. The key message is clear: water once treated as waste may become an important resource if the industry continues to innovate responsibly.  Infrastructure, Trust, and Public-Private Partnerships  Beyond pipelines and treatment, John emphasizes the role of relationships. He shares examples from Midland and Odessa, where long-term water supply arrangements and wastewater treatment infrastructure created value for both communities and industry.  For water professionals, the lesson extends beyond oilfield water. Large infrastructure projects require technical expertise, capital, public trust, and long-term credibility. John's experience shows that durable solutions depend as much on trust and collaboration as they do on engineering.  Staying Curious in a Changing Industry  John closes with a practical leadership reminder: stay curious, ask better questions, and keep learning. Whether the topic is produced water, AI, energy independence, or infrastructure, he encourages professionals to dig deeper and continue expanding their understanding.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:50 — Trace introduces the episode's central topic: the water midstream sector and how produced water is becoming a true asset instead of only a waste stream 06:31 — John Durand joins the conversation as one of the early pioneers of the water midstream sector and CEO of Magnificent Desolation 07:01 — John introduces his 41-year career in the energy business, his Louisiana roots, and his lifelong connection to oil and gas 08:08 — John explains the origin of the name Magnificent Desolation and its connection to Buzz Aldrin's words after walking on the moon 10:15 — John shares how lifelong curiosity, including reading an entire set of encyclopedias at age 12, shaped his career and learning mindset 11:28 — John walks through his energy career, from upstream oil and gas to natural gas marketing, power generation, conventional midstream, and eventually water midstream 14:22 — John explains how a call about water being "a big deal in the future" led him into Pioneer Natural Resources and large-scale water infrastructure 15:29 — John describes how the water midstream sector emerged as Pioneer built infrastructure to move water across a large acreage position 16:21 — John explains why horizontal drilling and hydraulic fracturing changed the scale of water demand and produced water management in the Permian Basin 17:39 — Trace asks John to define the water midstream sector, setting up a practical explanation of acquisition, movement, reuse, recycling, and disposal 19:57 — John addresses a common misconception about water midstream: the industry is moving beyond disposal toward reuse, recycling, and beneficial use 23:08 — John explains how the industry learned to manage massive water volumes through infrastructure, collaboration, and private capital investment 25:25 — John discusses produced water treatment considerations, including heavy metals, high salinity, desalination, and waste-product management 27:56 — John defines upstream, midstream, and downstream so listeners can understand how water midstream fits into the broader energy sector 30:09 — John explains why relationships matter in water midstream, especially when developing long-term projects and public-private partnerships 31:24 — John shares examples from Midland and Odessa, where municipal wastewater arrangements created long-term value for both communities and industry 34:31 — John explains why trust is the foundation of lasting relationships and how completed projects can create credibility for future opportunities 38:26 — John reflects on when he realized the water midstream sector was becoming durable and strategically important as private capital entered the space 40:03 — John looks ahead to the future of water midstream, including beneficial reuse, data centers, electric generation, and regional water infrastructure.  44:15 — John discusses how the geopolitical environment affects energy, water management, infrastructure, and U.S. energy independence.  01:04:02 — Words of Water with James McDonald   Quotes "I have always been a very curious individual."  "It was produced water and freshwater."  "The misconception is oil-filled water, and the midstream water industry is just handling waste."  "It's really relationships and how you create and develop those relationships."  "Once you develop that trust over time, that's what it comes down to."  "The future really is into that term that you're going to hear a lot more of, and that's beneficial reuse."  "Be curious, stay curious, ask the right questions, be bold."    Connect with John Durand  Phone: (214) 232-4953  Email: Johnrdurand19@gmail.com  Website: 6th Annual Oilfield Water Markets Conference - Oilfield Water Connection   News & Events for Oilfield Water Management - Oilfield Water Connection   LinkedIn: John Durand | LinkedIn     Guest Resources Mentioned   Oilfield Water Connection 6th Annual Oilfield Water Markets Conference - Oilfield Water Connection  Texas Alliance of Energy Producers Produced Water Society Inc  When Pride Still Mattered:  A Life of Vince Lombardi by David Maraniss  The Shadow of War: A Novel of the Cuban Missile Crisis by Jeff Shaara  Britannica's Permian Basin   Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Words of Water with James McDonald Today's definition is the cloudiness or haziness of water caused by suspended particles that scatter light.  Do you know the word or phrase?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Boiler performance rarely depends on a single decision. It depends on design, controls, maintenance, workforce capability, and, as this conversation makes clear, the quality of water treatment. Scott Lynch and Shaunica Jayson explain how American Boiler Manufacturers Association (ABMA) is addressing those realities by connecting manufacturers, representatives, suppliers, and field stakeholders around education and practical guidance. Why ABMA still matters in a changing boiler market ABMA has been in place since 1888, but this discussion is not about preserving old structures for their own sake. Scott and Shaunica describe an association that has expanded beyond traditional manufacturer membership into a broader supply-chain view of the boiler room. That includes boiler, burner, deaerator, and economizer manufacturers, component suppliers, service providers, consultants, and manufacturer representatives. That broader view matters because boiler performance does not begin and end with the vessel itself. Decisions made across installation, controls, service, and water treatment shape efficiency, reliability, and long-term asset life. Education that reaches the people actually running boiler rooms A strong theme throughout the conversation is education. ABMA is reaching beyond its own meetings to speak with healthcare engineers, food processors, facility engineers, and other sectors that rely on boilers every day. Scott outlines the practical angle of that work: what operators should be doing on a daily, weekly, monthly, and yearly basis to keep boiler rooms safe and efficient. Shaunica adds that ABMA is building toward a larger resource center, on-demand materials, and expanded access to white papers and best-practice guidance. They also discuss partnerships with trade schools and Maritime Academies as part of a larger workforce strategy. For water professionals, that matters because better-informed boiler operators create better conditions for treatment programs to succeed.   Water treatment is not a side issue One of the clearest takeaways is that water treatment remains central to boiler performance. ABMA's work with the Association of Water Technologies is helping align deaeration and chemical treatment perspectives into a single, co-branded guidance document. That effort is meant to reduce finger-pointing, improve technical clarity, and give end users a more unified message. Scott is direct about the operational stakes: poor water treatment drives scaling, damages equipment, and undermines efficiency. The discussion also pushes back on outdated assumptions about boiler rooms, highlighting gains in efficiency, modern controls, remote monitoring, retrofit options, and emerging technologies such as hydrogen, dual-fuel, and hybrid systems. Boiler systems may be longstanding infrastructure, but the thinking around them cannot stay static. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps  01:18 - Trace introduces ABMA, explains its relevance to water treaters, and previews the upcoming ABMA Expo   03:11 - Trace gives a concise history of boilers, from early steam vessels to modern high-efficiency systems  07:36 - Scott Lynch and Shaunica Jayson join the show and introduce themselves and their roles at ABMA  08:18 - Scott explains how ABMA has evolved from a manufacturer-focused association into a broader industry organization spanning the full boiler supply chain  10:27 - Shaunica outlines ABMA's four membership categories, including manufacturers, associate members, consultants, and manufacturer reps   33:18 - The discussion shifts to the ABMA–AWT partnership and the co-branded water treatment guideline   34:58 - Scott explains why deaeration and water treatment need to be addressed together to produce useful technical guidance  36:31 - Shaunica shares what ABMA learned from attending the AWT conference and why the partnership helps reduce finger-pointing between disciplines  38:19 - The conversation moves to Boiler Expo, including why ABMA launched it and how it is designed to serve the full boiler community   40:49 - Shaunica explains the co-location with the Biomass Conference & Expo and highlights ABMA's BUILT and WIBI communities  45:18 - Scott and Shaunica close with their key takeaways: the boiler industry is evolving, and ABMA is a resource for the field  53:50 - Words of Water with James    Connect with Shaunica Jayson   Email: Shaunica@abma.com   Website: American Boiler Manufacturers Association (ABMA)  LinkedIn: Shaunica Jayson | LinkedIn   Connect with Scott Lynch  Email: scott@abma.com   Website: American Boiler Manufacturers Association (ABMA)  LinkedIn: Scott Lynch, CAE | LinkedIn      Quotes "Our official mission is to lead, advance and provide solutions to the boiler industry." "Our vision is boilers are recognized for advancing energy sustainability and powering people's lives." "The boiler industry continues to evolve and innovate." "We love our members. We love our operators. We love our water treaters."   Guest Resources Mentioned   ABMA – BOILER EXPO 2026  ABMA – BOILER EXPO 2026  The Association of Facilities Engineering (AFE)   The ABMA Boiler Expo Registration   ABMA – Technical Papers  ABMA – Technical Resources  ABMA – Free Boiler Maintenance Schedule  AWT Technical Papers   ABMA Boiler Expo 2026 Pre Conference (Boiler Water Treatment Workshops)  ABMA - Boiler Industry Leaders of Tomorrow (BILT)    Women in the Boiler Industry (WIBI) Professional Community  ABMA – Ladies of Steam    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Words of Water with James McDonald Today's definition is a salt solution, generally sodium chloride, used during the regeneration process in ion exchange.  Can you guess the word?    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Tom Brandvold, CWT, has lived industrial water treatment from the inside out. In this conversation, he traces that path from sweeping floors and running sample bottles as a kid to leading Premier Water and Energy Technology and serving as a former president of Association of Water Technologies (AWT). The result is not just a career story. It is a useful look at how credibility, collaboration, and standards are built over time in this industry. How Association of Water Technologies (AWT) was formed One of the most valuable parts of this discussion is Tom's explanation of how Association of Water Technologies (AWT) began. The association did not start primarily as a training platform or networking group. It grew out of a business crisis in the 1980s, when independent water treaters were struggling to secure product liability and pollution coverage at prices that would not put them out of business. Tom explains how that pressure led a small group to create an insurance-focused structure that eventually required an association. From there, the collaborative side of AWT expanded into education, technical papers, meetings, and broader support for the independent water treater. Why Association of Water Technologies (AWT)'s culture feels different Tom also gives language to something many professionals have experienced but may not have fully defined: AWT members often compete in the same field while still sharing technical knowledge freely. He points to relationships as the reason. Trust, geography, and the practical reality of how accounts are won reduce the sense of technical knowledge as a threat. That helps explain why AWT has become a place where mistakes, lessons learned, and operating insight can be shared in ways that genuinely help other professionals improve. Why the CWT is changing A major focus of the episode is the next chapter of the Certified Water Technologist designation. Tom explains that AWT is pursuing ISO-aligned process work and ANSI recognition so the CWT carries stronger independent, third-party credibility. He walks through why that matters, what the CWT commission is doing, how the current process may change, and why he believes ANSI recognition will help the credential gain broader acceptance with customers, spec writers, government authorities, and technical institutions. What this means for professionals now This conversation lands on a practical point: the CWT is meant to distinguish serious professionals without making the credential feel inaccessible. Tom is clear that those already preparing should not wait. He also underscores that AWT technical training supports the body of knowledge, but it does not teach to the exam. For leaders, owners, and technical professionals, this episode is a strong reminder that industry standards matter most when they improve confidence, sharpen judgment, and strengthen trust in the field. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge! Timestamps 00:46 — Trace explains why AWT matters so much to industrial water treatment professionals. 03:37 — Trace shares the story behind the "magic button" and how it helps people connect at industry events. 07:20 - Upcoming Events for Water Treatment Professionals   11:05 - Words of Water with James McDonald 13:20 - Interview with Tom Brandvold, CWT, President at Premier Water and Energy Technologies and former president of the Association of the Water Technologies 18:18 - Tom explains the origin story of AWT 24:05 - Tom talks about volunteering within AWT over the years 34:14 - The conversation shifts to the CWT designation 37:01 - Tom explains why AWT is pursuing ANSI recognition for the CWT 48:11 - Tom and Trace discuss how ANSI-recognized CWTs could matter in legislation and water safety language 49:00 - Tom talks about the biggest challenge in the accreditation process: ISO 17024 conformance 53:35 - Tom makes an important distinction: AWT training does not teach to the exam 55:03 - Tom explains why professionals should pursue the CWT   Quotes "The association ah was founded so that those who joined could have access to this captive insurance market where we were self-insuring so that all of us could stay in business." "The veil of threat is removed, and you share very freely." "We are committed as a trade association to add prominence to the CWT certification." "If you want to distinguish yourself from everyone else out there, this is the way to do it." "My magic wand would ensure that everybody has safe drinking water" Connect with Tom Brandvold, CWT Email: carmac@premierwater.com Website: CRB Water | Safe, Sustainable & Data-Driven Water Treatment Solutions LinkedIn: CRB Water: Overview | LinkedIn   Guest Resources Mentioned  ANSI / ANAB Personnel Certification Accreditation  ISO/IEC 17024:2012 AWT Technical Reference & Training Manual AWT CWT Exam Candidate Handbook Kelly: More Than My Share of It All by Clarence L. Johnson Titanic Thompson: The Man Who Bet on Everything by Kevin Cook A.J. Foyt - Volume 1: Survivor, Champion, Legend Hardcover by Art Garner   Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT – Become Certified Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind Fearless Pricing by Casey Brown 410 Unleash Your Pricing Power: Casey Brown's 'Fearless Pricing' Revolutionizes Business Value 154 The One With AWT President, Tom Brandvold, CWT 426 Sustaining Success: Tom Hutchison on Leading Through Generational Change 127 The One With Tom Hutchison   Words of Water with James McDonald Today's definition is a thin barrier that only permits passage of certain particulates or compounds to pass through but inhibits others. It is a semi-permeable skin of which the pass-through is determined by the size or special nature of the particles or compounds. Can you guess the word?      2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Can 4 Volts of Electricity Replace 60 Bars of Pressure in Seawater Desalination? ilion Water Technologies is a 2025 spinout from the Physics Laboratory of the École Normale Supérieure in Paris. Their VIRO (Voltage-Induced Reverse Osmosis) technology claims to replace the high-pressure pump train in seawater desalination with an alternating electric field applied to engineered composite membranes, operating at atmospheric pressure.

Watts Water Technologies Inc - Robert Pagano, Jr (President, CEO), Diane McClintock (CFO) present at the 36th Annual Gabelli Pump, Valve, and Water Systems Symposium held on February 26th, 2026. Moderated by Sarah Donnelly (Portfolio Manager). To learn more about Gabelli Funds' fundamental, research-driven approach to investing, visit https://m.gabelli.com/gtv_cu or email invest@gabelli.com. Connect with Gabelli Funds: • LinkedIn - https://www.linkedin.com/company/investgabelli/ • X - https://x.com/InvestGabelli • Instagram - https://www.instagram.com/investgabelli/ • Facebook - https://www.facebook.com/InvestGabelli http://www.Gabelli.com Invest with Us 1-800-GABELLI (800-422-3554)

AWT's in‑person technical training is a keystone for developing competent water treaters. Yet classroom knowledge only matters when it survives the drive home and emerges later in the field. In this second conversation with Dan Merritt, CWT—National Sales Manager at CH2O Inc. and head of AWT's education committee—Trace Blackmore uncovers how stories, math, and memorable mistakes turn theory into intuition.  Why training keeps evolving  Dan explains that the Association of Water Technologies rewrites courses every year. Instructors refine content, delivery and demonstrations, not for novelty's sake, but because boilers and cooling towers rarely behave like textbook examples. Recognizing that multiple chemical reactions operate simultaneously helps prevent chasing the wrong problem. Updated program design and operations classes now bridge the gap between fundamentals and advanced topics. Specialized modules for sales, membrane/softener maintenance, ASSE 1280 compliance, and a two‑tier wastewater curriculum ensure that attendees can match coursework to their experience and role.  Lessons from experience: paperwork, PPE and people  Anecdotes ground the theory. Dan recounts losing his Certified Water Technologist status for five years after assuming an office manager filed his recertification paperwork. He re‑sat the exam in 2016 and now tells every candidate: verify your own paperwork. Another incident involved a sulfuric acid injection line that still held pressure; a line blew while he was replacing a fitting, covering his jeans in acid—his apron protected his torso, but he still had six‑inch holes in his pants. "Wear your PPE" is his first piece of advice to new technicians. Beyond safety, Dan highlights that water treatment careers demand communication and management skills. Technical strengths don't automatically translate into leadership; becoming a mentor and training others brings lasting fulfillment.    Developing a growth mindset For new practitioners, Dan recommends learning from whoever will teach you and embracing the "nerdy" parts of the job—math, chemistry and calculations translate directly into customer value. After the first year it's easy to plateau, so he urges veterans to intentionally take on new technologies such as wastewater treatment or chlorine dioxide and to share knowledge with younger colleagues. This industry can't be automated or offshored; field troubleshooting will always require hands‑on expertise. Even in sales roles, success comes from offering solutions grounded in a deep technical foundation.  Looking ahead  The episode closes with a call to prepare for AWT's upcoming training seminars (March 10–13 and November 11–14). Attendees should bring system data and be ready to teach one takeaway to their teams when they return. Scaling Up! H2O encourages listeners to invest in their careers, meet peers and instructors, and approach each technical challenge as an opportunity to raise the bar for the entire industry. Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  01:35 - Trace Blackmore shares a reminder for listeners about the AWT Technical Training on March 10-13   04:12 – Words of Water with James  09:20 - Transition to Interview Recap 11:24 - Second part Interview with Dan Merritt, CWT  12:40 - Losing CWT Certification 20:49 - ASSE 12080 Training 22:49 - Wastewater Training Expansion 38:22 - Sulfuric Acid Incident   Quotes "Failure is not the failure. Quitting is the failure."  "The water treatment industry is not something that you can do remotely. There is always going to be the need for people to troubleshoot water systems."  "Being a mentor is a great way to take that experience that we have and translate it—to give it away to those in our company."  "Don't worry about making mistakes. We all make mistakes, and that's how you learn."  "I swore up and down that I would never be a salesman. Now I'm the sales manager because I realized that selling solutions grounded in technical knowledge isn't about pushing products—it's about helping people."    Connect with Dan Merritt, CWT  Email: dmerritt@ch2o.com   Website: .https://www.ch2o.com/  LinkedIn: https://www.linkedin.com/in/daniel-merritt-cwt-18413819/.    Guest Resources Mentioned   Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek (Paperback)    The AI-Driven Leader: Harnessing AI to Make Faster, Smarter Decisions by Geoff Woods, AI Thought Leadership   The Accidental Superpower: Ten Years On by Peter Zeihan (Narrator, Author)   The Shattering Peace: Old Man's War, Book 7 by John Scalzi (Author), Tavia Gilbert (Narrator), Audible Studios (Publisher)  Education Offerings – AWT  Become Certified – AWT    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT Technical Training - Registration  2026 AWT Technical Training Schedule  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition is a quantitative chemical analysis method to find the unknown concentration of a substance by gradually adding a solution with a known concentration until the reaction is complete, often signaled by an indicator's color change. Can you guess the word?       2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Whether you're motivated by sustainability, code compliance, leak detection, or another factor, monitoring water usage is key to understanding how your building operates. David Benaiges of Watts Water Technologies joins the Buildings Podcast to explain why water monitoring is crucial—and how digital tools make it easier.

Corrosion rarely announces itself as a "big water problem." It shows up as leaching at the tap, residual loss in the field, premature equipment replacement, and the slow, expensive erosion of decision-quality.  Pat Rosenstiel (CEO) and Wolf Merker (chemist/Chief Science Officer) of Great Water Tech lay out a system-wide view of corrosion control—starting with what changed in Flint from a technical standpoint and moving into why many utilities still struggle to meet expectations when standards and risk assumptions shift.  System-wide corrosion control starts with chemistry and consequences  A source-water change can shift corrosivity fast. If corrosion control does not adjust proactively, the downstream effects show in metal release and public exposure. Wolf stresses the distinction between the technical problem and the political challenges, then points to corrosion control as a solvable technical matter when it is treated as a system condition—not a single asset issue.  Why "phosphate-only" isn't the end of the story  Trace frames what most operators recognize: many municipalities use phosphate inhibitors to form a tenacious film and reduce corrosion. Wolf argues phosphates are "a little bit of old news" in practice and explains the approach Great Water Tech discusses with their German partners—using phosphates and silicates together in the right amounts to create a tighter separation between water and metal.  Barriers, biology, and the disinfection tradeoff  Wolf breaks corrosion drivers into three sources: chemical, biological, and electrochemical (dissimilar metal corrosion). He also ties corrosion to cascading operational decisions—especially disinfectant strategy. If residual loss pushes a system from chlorine to chloramine, Wolf warns that corrosivity can increase dramatically, and that corrosion can amplify the formation of disinfection byproducts as chlorine reacts with what is in the water.  What industrial water treaters should listen for  Pat connects the same barrier logic to industrial priorities—CapEx, OpEx, and lifecycle extension in closed systems (cooling towers, closed chilled loops, boilers). Wolf clarifies that closed systems require different product "flavors," while keeping the core concept consistent: the combined silicate/phosphate approach remains the best path he is aware of.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:20 - Trace sets the tone for the episode: decision-quality improves when you "rethink the way that you think you know things," especially around tests and procedures   08:20 - Words of Water with James McDonald  11:00 - Upcoming Events for Water Treatment Professionals   18:22 - Interview with Pat Rosenstiel, CEO of Great Water Tech & Wolf Merker, Chief Science Officer of Great Water Tech  23:00 - Flint technical breakdown  27:30 - Corrosion control options  32:20 - Scale vs. Corrosion   43:40 – Algae Control Pivot    Connect with Pat Rosenstiel  Website: Great Water Tech | Water Treatment Solutions  LinkedIn: https://www.linkedin.com/in/pat-rosenstiel-a148952/   Great Water Tech LLC: Overview | LinkedIn     Connect with Wolf Merker  Website: Great Water Tech | Water Treatment Solutions  LinkedIn: https://www.linkedin.com/in/wolf-merker-a1b95284/    Great Water Tech LLC: Overview | LinkedIn    Guest Resources Mentioned   NSF/ANSI/CAN 60 — Drinking Water Treatment Chemicals: Health Effect   NSF — Drinking Water Treatment Chemicals Certification (NSF/ANSI/CAN 60) (how certification works)   ANSI Webstore listing (official standard access/purchase)  EPA — Lead and Copper Rule (regulation hub)  EPA — Lead and Copper Rule Improvements (LCRI) (final rule page)  EPA fact sheet — Tap Monitoring Requirements (LCRI) (sampling protocol changes)  Great Water Tech  Folmar (Great Water Tech) — corrosion inhibitor (phosphate + silicate blend)  Algae Armor (Great Water Tech) — nutrient-binding tool for ponds/lakes  EPA Distribution System Toolbox — Pigging fact sheet (PDF) (removing biofilm/scale/sediment from mains)  U.S. Bureau of Reclamation report page (chlorine vs chloramine impacts incl. corrosion/leaching discussion)  AWWA Opflow article (main cleaning techniques incl. pigging): AWWA's utility-facing perspective on cleaning options  Silicate corrosion inhibitors  Historical context for silicate–phosphate combinations    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)   AWT Technical Training (March 2026)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  Ep 422 Inside the Association of Water Technologies with John Caloritis Hach Water Analysis Handbook      Words of Water with James McDonald Today's definition is the smallest functional unit of a cooling tower that contains its own heat exchange section, fan or air-moving system, water distribution system, and drift eliminators.    2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

Industrial water professionals are increasingly pulled into conversations about scarcity, resilience, and "where the next gallon comes from."  Dr. Veronika Zhiteneva, CEO and Co-founder of Waterloop Solutions frames water reuse as an implementation challenge more than a technology gap—and explains where the practical starting points are when the scope feels overwhelming.   Moving reuse forward when the technology already exists  Waterloop Solutions was founded to accelerate implementation: clarifying end-use quality, identifying post-treatment needs on the back end of existing plants, and building risk management plans that fit real operational and regulatory expectations. The conversation stays grounded in what slows projects down (time, permitting, funding, and public acceptance) and where progress can be made without reinventing the toolbox.  Centralized vs. decentralized: why "less regulated" can move faster  Europe's agricultural reuse regulation (noted as coming into effect in June 2023) created shared minimum requirements, but also uncertainty around permitting and responsibility at the local level. In contrast, decentralized reuse is described as an "early adopter" space—often driven by innovative building projects (gray water separation, rooftop rain capture) and, in some cases, easier implementation from scratch than retrofits.  What matters to industrial listeners: partnerships, autonomy, and distance  For industrial teams, Dr. Veronika points out opportunities for synergistic partnerships with municipalities and agriculture—balanced against the realities of infrastructure distance and cost. She also makes the case for industrial autonomy: decoupling from conventional sources through internal reuse to protect future production when municipal needs take precedence.  Communication and the "toilet to tap" problem  Public perception remains a stubborn barrier. Dr. Veronika calls out the long-lasting impact of "toilet to tap" framing and why first impressions can derail technically sound reuse projects.  Listen to the full conversation above. Explore related episodes below. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  03:58 - Trace Blackmore shares how "Pinks and Blues" questions get chosen—and where listeners can submit them  05:05 - Upcoming Events for Water Treatment Professionals   07:42 – Words of Water with James McDonald  11:47 – Meet Dr. Veronika Zhiteneva and why Trace invited her from LinkedIn insights  12:20 — Veronika's path: UMD → Colorado School of Mines → PhD at Technical University of Munich 15:40 — Why Waterloop Solutions started: progress is slow, but implementation support is missing  19:40 — Decentralized reuse: why interest is rising, and why it can be easier to implement in buildings  20:20 — EU agricultural reuse regulation (June 2023): minimum quality, crop types, and risk plan uncertainty  23:40 — Unique barriers by sector: municipal timelines, industrial ROI, and the difficulty of reaching farmers  33:20 — Lowest-hanging fruit: municipal reuse for street cleaning and parks; industrial autonomy via internal reuse  45:00 — Women and young professionals: visibility, role models, and why the sector's willingness to help matters  47:20 — Where to learn more: US EPA resources, EU work underway, and Australia as a reuse leader    Quotes "It's okay to ask questions."  "But actually, all the technology needed for it already exists."  "What I think is awesome in the US, for example, that you guys are really pursuing this direct potable reuse now."  "I think these are all valid options to have kind of in the water management portfolio on a local level and also on a regional level."    Connect with Dr. Veronika Zhiteneva Email: vzhiteneva@gowaterloop.com   Website: Home – Waterloop Solutions  LinkedIn: https://www.linkedin.com/in/vzhiteneva/    Waterloop Solutions: Overview | LinkedIn    Guest Resources Mentioned   Brave New World by Aldous Huxley (Paperback)     European Commission's Water reuse: New EU rules to improve access to safe irrigation  Intermezzo Paperback – by Sally Rooney (Author)   Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity by Kim Scott   US EPA State Water Reuse Resources  US EPA Water Reuse Information Library  US EPA's "A Framework for Permitting Innovation in the Wastewater Sector Report"  US Department of Energy's About the BuildingsNEXT Student Design Competition  The Corporate Sustainability Reporting Directive (CSRD)    Water Reuse Europe Policy and Regulations    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)   AWT Technical Training Seminars   Scaling UP! H2O Academy video courses   Submit a Show Idea   The Rising Tide Mastermind    Words of Water with James McDonald  Today's definition is a device for removing condensate from a steam line without allowing the steam to escape.  Can you guess the word or phrase?       2026 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

 A year-end recap is more than a highlight reel—it's a practical reset. In this New Year episode, Trace Blackmore walks through 2025 using a "12 Days of the Scaling Up Nation" format, tying together performance, community growth, listener engagement, and the sponsor support that keeps the podcast and its companion tools available at no cost.   Year-end by the numbers   Trace explains how he used to track every stat closely—and how that shifted into an unhealthy measure of self-worth—so the team now uses numbers as feedback, not validation. He notes the show released 56 brand-new episodes in 2025 (including the additional releases during Industrial Water Week) and explains why the data still matters: it helps confirm what the community is using, such as discussion guides and other tools, and what needs to be improved.  Most-downloaded episodes and what listeners leaned into  Trace shares the three most-downloaded episodes of 2025:  Episode 405 — cooling water innovation using treated wastewater  Episode 418 — maleic acid (with Mike Standish)  Episode 424 — chlorine dioxide (the most downloaded episode of the year)  Engagement that keeps learning moving  The episode highlights growth in the Scaling Up Nation across newsletter subscriptions, discussion guide downloads, and an expanding LinkedIn community.   Recognition, partners, and momentum into 2026  Trace acknowledges milestones including AWT naming Scaling Up H2O the official podcast of the Association of Water Technologies, and he thanks the sponsors who make the podcast's free content possible—19 sponsoring partners in 2025. The episode closes with a direct invitation for listeners to share what they want to learn next, who they want interviewed, and what stories could help the industry keep "raising the bar."  Listen to the full conversation above. Explore related episodes below.   Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:50 — Show open and New Year framing: a reset point for leaders and operators heading into 2026  03:10 — Why the retrospective exists: improve the next year and celebrate what the Scaling Up Nation achieved together  05:00 — The format revealed: "12 days" of highlights built from what happened in 2025  08:40 — The final 2025 "Water You Know" question: hydroxide ion formula—and the answer reveal  16:30 — The top three downloaded episodes of 2025  29:00 — Signature segments and field lessons: community participation, Detective H2O, and "quicker is not better    Quotes "Slow is smooth and smooth is fast." "It's not going to take somebody's job away because of AI, but somebody who knows AI or is familiar with AI over somebody that is not familiar with it and refuses anything with AI, that person will probably take that other person's job." "Lift others as you rise."    Connect with Scaling UP! H2O  Submit a show idea: Submit a Show Idea  LinkedIn: in/traceblackmore/  YouTube: @ScalingUpH2O Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind 405 Cooling Water Innovation: Harnessing Wastewater for Sustainability  418 Maleic Acid-Based Corrosion Inhibitors: Expanding the Water Treatment Toolbox with Mike Standish  424 Chlorine Dioxide Insights with Greg Simpson  420 Tapping Into Tech: How Ben Frieders Uses AI to Elevate Water Treatment Marketing   422 Inside the Association of Water Technologies with John Caloritis  423 Pushing the Boundaries: Jacob Deak on Innovating Water Treatment Systems   446 Leveraging the Culture Index for Business Success with Danielle Scimeca and Conor Parrish   447 Unlocking Team Potential with Culture Index with Randi Fargen  179 Another One that Teaches Us to Communicate Better with Others    Water You Know with James McDonald Question: What is the molecular formula for hydroxide ion?     2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

 "So one thing I never do is try to start giving remediation or advice before I truly have understood and diagnosed the problem."  Mentorship and certifications don't replace experience—but they can accelerate it when paired with the right mindset and a disciplined approach to learning. Nella Fergusson, CWT (District Manager, Southern California, Garratt-Callahan), lays out what "growing up" in industrial water treatment actually looks like: repeated exposure to real problems, strong diagnostic habits, and a willingness to keep learning long after year one.  Learning that keeps you employable  Water treatment evolves. Nella contrasts today's challenges with what she faced 15 years ago and explains why complacency is the fastest path to getting left behind. She describes water treatment as industry-specific by nature—food processing cooling and commercial real estate operations don't behave the same, don't shut down the same way, and can't be serviced the same way.  Diagnosing before prescribing  Her troubleshooting process starts with questions: the system's history, what changed, when symptoms appeared, and how critical the impacted use is. She emphasizes water sampling across different times of day and refuses to offer remediation before a proper diagnosis—because misdiagnosis creates extra problems instead of solving the original one.  Career decisions, culture, and the 80/20 risk  Nella shares a candid career detour: leaving Garratt-Callahan for GE Water/Suez, then realizing quickly what she lost—support, resources, and "family"—before returning. She frames many job moves through an 80/20 lens: chasing a missing 20% can cost the 80% that already works, especially when recruiters' incentives don't align with yours.  Credentials that signal competence—and protect end users  Nella explains why she pursued the CWT: an industry-agreed benchmark that reflects years of varied problem-solving. She also discusses ASSE 12080 recertification and why correct sampling, shipping, labeling, and interpretation matter—particularly in Legionella and water safety work. Customers may fear testing; she argues the goal is to find risk where maintenance is weak, then build site-specific procedures that facilities can actually sustain with their staffing. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:22 - Trace message: CWT prep course + planning for 2026  09:17 - Water You Know with James McDonald  10:48 - Upcoming Events for Water Treatment Professionals   14:49 - Interview with Nella Fergusson, CWT, (District Manager, Southern California, Garratt-Callahan)  16: 27- Ongoing education + how the industry has changed  21:06 - Nella's troubleshooting approach: history, what changed, sampling, impact, don't prescribe before diagnosing  31:00 - Nella's 80/20 rule for deciding whether to leave a company  34:22 - Why she pursued CWT + value of certifications in the industry  40:15 - Getting results immediately + confidence while testing Connect with Nella Fergusson Email: nfergusson@g-c.com  Website: http://www.garrattcallahan.com/   LinkedIn: Nella Fergusson, CWT | LinkedIn     Guest Resources Mentioned   ASSE 12080 Certification – ASSE International  Why ASSE Certifications Matter – Garratt‑Callahan  Impact of Cooling Tower Downtime in Food & Beverage Operations – Aggreko  Scheduling Off‑Peak HVAC Maintenance – Facility Response Group  Parenting the Strong-Willed Child: The Clinically Proven Five-Week Program for Parents of Two- to Six-Year-Olds, Third Edition    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  AWT - Value of Certification Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   Water You Know with James McDonald  Question: What is the piece of equipment called that is a heat exchanger placed in the gas passage between the boiler and the stack designed to recover exhaust gas heat into the boiler feedwater?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

What if HR wasn't the department you dreaded — but the partner that helped your team thrive?  In this episode of Scaling UP! H2O, host Trace Blackmore welcomes Tia Amundson, HR Director at HOH Water Technology, to explore how human resources can be a strategic driver of talent, culture, and profitability in the water treatment industry.  Redefining HR's Role  Tia shares her journey into water treatment and how she built HOH's HR department from the ground up. Instead of treating HR as a compliance function, she reframed it as a leadership partner—focused on employee connections, transparent communication, and culture building. From structured check-ins at 30, 60, and 90 days to coaching managers and bridging communication gaps, her approach ensures employees feel supported, heard, and connected.  Culture as Competitive Advantage  HOH's success story demonstrates how culture directly shapes business outcomes. Tia explains how open-book management, employee engagement surveys, and intentional recognition programs have increased retention, profitability, and trust across the organization. By aligning HR strategies with EOS (Entrepreneurial Operating System), HOH has cultivated an environment where employees thrive and deliver exceptional service.  Talent, Retention, and the Future of HR  Finding and retaining the right people remains one of the industry's biggest challenges. Tia outlines the importance of a clear employee value proposition, authentic recruiting practices, and a commitment to work-life balance. She also discusses how HR will evolve over the next decade, balancing automation with the irreplaceable human element of caring for people.  Dream Management and Employee Growth  As a Certified Dream Manager, Tia integrates personal growth with professional development. By helping employees pursue their own dreams, HOH has fostered deeper engagement, loyalty, and breakthroughs that extend far beyond the workplace.  Conclusion  For leaders in the water treatment industry, this episode challenges you to view HR not as a cost center, but as a powerful lever for long-term success. Strategic HR practices can reduce turnover, build culture, and give your organization a competitive edge.  Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:28 - Trace Blackmore welcomes listeners, shares personal “sharpen the saw” growth theme  04:53 - Sharpen-the-saw story  08:10 - Water You Know with James McDonald  10:05 - Upcoming Events for Water Treatment Professionals   13:15 - Interview with a friend and Rising Tide Mastermind member Tia Amundson, HR Director, HOH Water Technology   13:30 - HR as employee connection + leadership alignment, not a “principal's office”  16:32 - From hiring to long-term care  19:14 - Coaching managers  23:49 - Turnover → P&L  33:12 – Recruitment Realities   44:03 – Dream Manager Program  48:11 – Overcoming Skepticism   50:02 – The Future of HR  51:13 – Start/Stop for HR  52:50 – Foundational operating system (EOS) first    Quotes  “HR isn't about punishment—it's about building trust, culture, and strategic advantage.”  “Pour into your employees, and they will pour into their work. That discretionary effort is what differentiates great companies.”  “Open communication and transparency aren't soft skills—they're the foundation of an intentional culture.”  “We started this interview saying we'd shatter how people think about HR—and I think we've shattered about a dozen things already.”   “When you engage employees in their personal dreams, you directly impact workplace engagement.”    Connect with Tia Amundson Phone: +12247721377  Email: tamundson@hohwatertechnology.com   Website: www.hohwatertechnology.com   LinkedIn: https://www.linkedin.com/in/tia-amundson-shrm-cp/     Guest Resources Mentioned   HOH Water Technology   EOS (Entrepreneurial Operating System)   Gallup Q12 Engagement Survey   The Dream Manager by Matthew Kelly  How to Be a Great Boss: Gino Wickman, René Boer  Traction by Gino Wickman  Three Signs of a Miserable Job by Patrick Lencioni   Wellbeing at Work: How to Build Resilient and Thriving Teams by Jim Clifton (Author) & Jim Harter   People: Dare to Build an Intentional Culture (The EOS Mastery Series) by Mark O'Donnell (Author), Kelly Knight (Author), CJ DuBe' (Author)   Beyond High Performance by Jason Jaggard    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Industrial Water Week  Scaling UP! H2O's Industrial Water Week Resources Scaling UP! H2O Academy video courses Submit a Show Idea  The Rising Tide Mastermind   Water You Know with James McDonald  Question: What are some reasons for softener resin beads to crack?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

In our latest episode, PHCPPros Editor Steve Smith is joined by Ian Baynes, VP/ GM Fluid Solutions at Watts Water Technologies! Tune in as the duo discuss all things backflow prevention — Why Watts started National Backflow Prevention Day in 2021 and how it has evolved since How connected products have changed the game What plumbers can do to raise awareness The surprising results of Watts' recent homeowner survey on the topicWhat to expect during Watts' backflow webinar on Aug. 15 And more!Discover how smart backflow technologies are helping engineers and facility pros design safer, more resilient buildings. Accelerate your career today – register now: https://ow.ly/BgaB50WtlZwAbout Ian: With more than 35 years of manufacturing, marketing, and global business leadership experience, Ian joined Watts in 2017 as Snr. Product Manager, Backflow. In 2019, Ian transitioned into the role of Director Product management, and in 2025 he became the VP/ GM of the Fluid Solutions platform. In this role, Ian is responsible for the platforms' profitable growth, product innovation, influencing codes and standards, and improving customer's experience.

What happens when a nuclear chemist pivots into industrial water treatment? In this episode, host Trace Blackmore is joined by Dr. Jasbir Gill, President at Water Energy Solutions Inc, whose career spans five decades of breakthrough innovations in water chemistry and sustainability. From developing predictive modeling systems to creating new polymer standards, Dr. Gill shares how scientific rigor and practical experience came together to shape tools still used today.   “We were not just saving water—we were calculating the true cost of energy and environmental impact.” From Nuclear Chemistry to Water Treatment  Dr. Gill begins by tracing his academic roots in nuclear and inorganic chemistry from IIT Roorkee, followed by early post-doctoral research in Italy and England. While initially headed for a career in nuclear separations, a chance encounter rerouted his path to the U.S., where his work at SUNY Buffalo introduced him to the intricacies of water chemistry. That foundational knowledge laid the groundwork for his transformative career at Calgon, and later Nalco.   The Birth of CalGuard: Predictive Modeling Ahead of Its Time  In one of the most compelling parts of the episode, Dr. Gill walks us through the creation of CalGuard—an award-winning predictive modeling tool that transformed how chemical dosing and scaling behavior are calculated. Integrating thermodynamic principles, field data, and statistical regression, the CalGuard model helped standardize customized water treatment programs across regional chemistries and system variables.   Defining the Water-Energy-Carbon Nexus  A highlight of Dr. Gill's later career came when he began asking hard questions about sustainability. How much energy is consumed per gallon of water saved? What's the carbon footprint of that savings? He shares compelling stories of his work with nuclear power plants, showing how acid use for pH control contributed to CO₂ emissions—insights that later shaped his independent firm, Water Energy Solutions.   From Chromate to Phosphate: Reinventing Treatment Chemistry  When chromate was phased out of industrial water treatment, Dr. Gill was at the forefront of developing phosphate-based alternatives. He recounts the invention of the AAM 60/40 copolymer in his lab—now an industry standard—and how field trials and real-time testing guided product refinement. This section underscores how practical chemistry, adaptability, and client trust converge to move the industry forward.   The J-Factor and Real-World Impact  Dr. Gill explains his invention of the J-factor—a conversion metric allowing new inhibitors to be benchmarked against legacy ones. Developed through comparative field tests and algorithmic modeling, the J-factor exemplifies the intersection of empirical science and industry need, with wide applicability even decades later.   Final Reflections: Leadership, Teamwork, and Lifelong Curiosity  In the closing segment, Dr. Gill reflects on the importance of teamwork, adaptability, and focusing on one's work amid organizational change. His stories—from field trips in Montana to building mobile labs for rapid field testing—reveal the human side of technical innovation.  This episode is more than a lesson in chemistry—it's a case study in innovation, leadership, and long-term thinking. Dr. Gill's insights remind us that successful water treatment isn't just about products; it's about persistence, systems thinking, and data-driven action.  Share this episode with colleagues committed to impactful, sustainable water management. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  08:00 – Upcoming Events for Water Treatment Professionals   12:44 – Water You Know with James McDonald  15:35 – Interview with Dr. Jasbir Gill and his career origins in nuclear chemistry  17:05 – Transition to water chemistry and first role at Calgon in 1979  33:49 — Importance of J Factors in dosing and treatment conversions 49:16 — Creation of the AAMP copolymer and phosphate compatibility    Quotes “Focus on your project… your work will carry you through every organization.”  “I had no idea that J Factors came from Dr. Gill—and they actually stood for his first name, Jasbir.”  “You never know what you're doing to help someone and what that's going to create.”    Connect with Dr. Jasbir Gill  Phone: +1 630-346-6141  Email: thewesinc@gmail.com  Linked In: https://www.linkedin.com/in/jasbir-gill-07766630/ Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned  Sapiens (10 Year Anniversary Edition) by HARARI YUVAL NOAH  Leonardo's Notebooks: Writing and Art of the Great Master (Notebook Series) by Leonardo Da Vinci  A History of the Sikhs by Khushwant Singh  Dr. Gill joined Calgon Corporation    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea    Water You Know with James McDonald  Question: What do we call the ratio between the amount of dissolved solids in a system water and the amount of dissolved solids in that system's makeup water?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

“Give Me Liberty or Give Me Death!” - Patrick Henry  Honoring Innovation, Freedom, and Small Business on the 4th of July  In this special Independence Day episode of Scaling UP! H2O, host Trace Blackmore brings you a rich blend of patriotism, professional insight, and entrepreneurial spirit. Opening with reflections on July 4th traditions—from fireworks to parades—Trace sets the stage for a compelling conversation with Jack Clark, Owner and Founder of 180 Water. As the water industry faces growing demand and generational turnover, Jack offers a bold solution: a replicable franchise model designed to preserve institutional knowledge and sustainably expand access to clean water. A Rancher Turned Water Well Visionary  Jack shares his origin story, from growing up on a ranch in Montana to launching a water well drilling company that now spans multiple states. What started with a neighbor's influence and a deep respect for self-reliance evolved into a career in well drilling—and eventually, a scalable business framework. Jack walks us through the unique challenges of finding water in fractured rock regions and explains how field wisdom, data monitoring, and humility define success. Franchising in the Water Sector: Solving the Knowledge Drain  As the industry grapples with aging experts nearing retirement, 180 Water is addressing a critical issue: the loss of operational and geological expertise. Jack reveals how his team is onboarding retiring professionals as equity partners to serve as regional hubs, blending mentorship with modern operations. Their approach enables local ownership, data collection, and scalable customer service, while preserving regional nuances in well drilling. Lessons in Leadership, Accountability, and Resilience  Jack emphasizes that real growth stems from reflection, mentorship, and integrity. He discusses how accountability—rooted in ranch life—translates into transparent client relationships, responsible site practices, and support systems that empower franchisees. His goal? To build a network of highly trained, values-aligned professionals who ensure the longevity and safety of our groundwater resources. The Spirit of Liberty: Patrick Henry's Enduring Speech  In a moving tribute to Independence Day, Trace closes the episode with a complete reading of Patrick Henry's “Give Me Liberty or Give Me Death” speech. Listeners are reminded of the courage it takes to challenge the status quo and the unifying power of respectful discourse—values that echo through today's challenges in water, business, and beyond. Final Takeaway  This episode isn't just about wells—it's about vision, responsibility, and the courage to lead. Jack Clark's journey inspires water professionals to think bigger, act with purpose, and consider scalable solutions to systemic industry issues.  Be sure to check our events page for upcoming water conferences and symposiums to continue growing your expertise.  Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    02:20 - Trace Blackmore shares his warm greetings to Scaling UP! Nation this 4th of July! 07:27 - Upcoming Events for Water Treatment Professionals   10:37 - Water You Know with James McDonald  12:53 - Introduction with Jack Clark of 180 Water 18: 07 - Jack transitioned from expansion by employment to a franchise model   Quotes  Jack Clark: “If you don't get your chores done on the farm, things don't eat. And so it's important to make sure that you can be counted on.” “I was sending my best guys to the worst projects, my worst guys to the best projects—and no one was happy.” “You know how to run your business. You were successful at that. But we want to help you scale it with support and mentorship.” “There's not a perfect science to well drilling. Sometimes you find the water. Sometimes you don't. But that's the responsibility we take on.”  Trace Blackmore: “I really believe that the backbone of our country is small business and entrepreneurship.” “I hope we realize we have way more in common than we do differences—and that we enter conversations with curiosity instead of judgment.”    Connect with Jack Clark  Phone: +406 465 4791   Email: jack.clark@180water.com  Website: 180 Water   LinkedIn: 180 Water: Overview | LinkedIn    Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned  Freakonomics: A Rogue Economist Explores the Hidden Side of Everything by Steven D. Levitt, Stephen J Dubner    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Water You Know with James McDonald  Question: How many ppm of sodium sulfite does it take to react with one ppm of oxygen?   2025 Events for Water Professionals   Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.     

“You don't have to transition your entire business. You just need to start. Small beginnings are okay.”  Revolutionizing Water Treatment Through Smart Tech  In this episode of Scaling UP! H2O, host Trace Blackmore welcomes Kevin Kuhne, Founder and President of Energy Resource Products, LLC, for a deep-dive conversation on the emerging role of smart technology and artificial intelligence in water treatment.  With decades of experience leading tech-driven innovation, Kevin unpacks how intelligent systems, edge computing, and real-time data processing are reshaping operations in the field—from cooling towers to complex distribution networks.  Whether you're managing plant performance or driving strategic growth, this episode offers a credible look into the future of industrial water management.   From Controllers to Edge-Based Intelligence  Kevin introduces the evolution of traditional controllers into what he calls “computers at the edge.” These intelligent systems collect real-time data, deliver predictive alerts, and can execute secure firmware updates—all without requiring field visits. This shift eliminates the dependency on gateways and streamlines site management through centralized dashboards, saving time and resources.  He illustrates how these systems not only detect pump failures before they occur but also reduce chemical overdosing incidents by offering immediate visibility into feeder issues and sensor discrepancies.   Breaking the Barrier: Selling Smart Tech to Stakeholders  One of the recurring challenges in adopting new technology is overcoming skepticism—especially from IT teams and procurement stakeholders. Kevin outlines strategies for simplifying the sales conversation: focus on specific ROI outcomes like labor savings, chemical usage reduction, and improved equipment uptime. He also breaks down how modern security protocols and machine-to-machine communication are easing concerns around connectivity and data protection.   AI and the Cloud: Turning Data into Action  The discussion advances into how AI-enabled platforms now process disparate data streams in the cloud to support smarter decision-making. Rather than waiting for weekly reports, professionals can now access dynamic dashboards and build customized data visualizations to proactively manage client sites from any location.  Kevin emphasizes that this shift empowers service professionals, not replaces them. By removing manual data bottlenecks, smart tech allows for more impactful engagement and long-term client retention.  Future-Proofing the Industry  Kevin predicts a near future where IO configurations fade, sensors become brand-agnostic, and user interfaces resemble common mobile apps. He encourages water professionals to begin small—pilot smart technology in a single location, gather feedback, and use those wins to accelerate broader adoption.  He closes with a message for early-career professionals: embracing smart technology from the start will enable them to deliver higher value and grow their impact in the industry.   Conclusion  As industries move toward intelligent infrastructure, water professionals must adapt. This episode provides a grounded, expert-led perspective on how to practically and securely implement these technologies. For technical managers, engineers, and company leaders, this is a timely and strategic conversation you won't want to miss.  Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps    01:38 – Trace Blackmore shares a reflection on sharks and ecosystem sustainability, tying into the episode's broader theme of technology and responsible action.   10:06 – Water You Know with James McDonald  11:30 – Upcoming Events for Water Treatment Professionals   14:08 – Interview with Founder, President, and Coach Kevin Kuhne of Energy Resource Products  16:11 - Kevin defines smart tech, contrasting traditional controllers with edge-based computing that delivers real-time data, predictive analysis, and remote access  33:10 — Future technology trends 36:12 — Message for newcomers: Kevin encourages young professionals to embrace tech as a tool for empowerment, not a threat    Quotes  “Your customer is already integrating AI in other parts of their business. If we're not doing it, someone else will.”   “Security is the real roadblock, but if the equipment has a computer-type base of operation, IT is far more comfortable.”  “Smart tech is identifying those areas that we can enhance information, translate it, and then act on it.”    Connect with Kevin Kuhne  Phone: 17632263945  Email: kevin@energyresourceproducts.com   Website: www.energyresourceproducts.com    LinkedIn: www.linkedin.com/in/kevin-kuhne-1812626   Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned   12 Rules for Life: An Antidote to Chaos: Jordan B. Peterson   The Problem of Pain by C.S. Lewis  A Christmas Carol (Collins Classics) by Charles Dickens    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind  AWT Technical Training (Coming Soon - 2026)   422 Inside the Association of Water Technologies with John Caloritis    Water You Know with James McDonald   Question: What is the breakpoint chlorination ratio of chlorine to ammonia required to reach a true free chlorine residual?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

A Lifelong Exploration into Chlorine Dioxide  In this episode of Scaling UP! H2O, Trace Blackmore welcomes Greg D. Simpson, a recognized authority on chlorine dioxide and a long-time researcher, writer, and technologist in the industrial water treatment space. With decades of hands-on experience and a personal archive of thousands of technical papers, Greg brings unmatched depth to this essential conversation.    From Field Trials to File Cabinets   Greg takes us through his early career, from being tasked to explore chlorine dioxide as an alternative disinfectant on the Gulf Coast to becoming a dedicated advocate of its power and versatility. He explains why chlorine dioxide often outperforms traditional biocides like bromine and chlorine, especially in complex environments such as refineries, hospitals, and cooling towers.   Comparing Monochloramine and Chlorine Dioxide   A central theme in the episode is Greg's recent research comparing monochloramine and chlorine dioxide. He shares real-world case histories, including treatments at major institutions and breaks performance differences in terms of biofilm penetration, disinfection byproducts, and residual impact. He also discusses regulatory hurdles, competitive dynamics, and what the literature says about long-term microbiological effects.   Building Disinfection Systems and Emerging Applications   The episode explores chlorine dioxide's expanding role in building disinfection, especially healthcare facilities. Greg shares how generator technologies are changing the game, while also diving into regulatory constraints in places like Texas. He further explains the promising potential of chlorine dioxide in air disinfection and surface sanitation, drawing from both studies and practical implementations.    A Legacy of Learning   From assembling four filing cabinets of technical papers to writing multiple books and collaborating with other industry pioneers, Greg's story is one of relentless inquiry. His work continues to influence how the industry thinks about safe and effective disinfection strategies.   Conclusion   Greg Simpson's insights go far beyond operational know-how. This episode is a masterclass in both the science and history of chlorine dioxide in industrial applications. For professionals seeking to deepen their understanding of advanced water treatment chemistry, this conversation is essential.   Call-To-Action   Explore more episodes of Scaling UP! H2O to stay current on the science, tools, and trends shaping industrial water treatment. Continue the conversation with peers, and never stop learning. Stay engaged, keep learning, and continue scaling up your knowledge!   Timestamps  04:13 – Water You Know with James McDonald   05:28 – Upcoming Events for Water Treatment Professionals  07:43 – Trace starts the interview with introduction of the master of all things – Chlorine Dioxide  16:25 – Trace asks about paper presented at the Association of Water Technologies chlorine dioxide versus chloramine, a review 31:30 – Benefits of Chlorine Dioxide in Pulp Bleaching and reduced environmental toxicity  36:04 – Chlorine dioxide vs. Monochloramine in hospital water systems and Legionella prevention   41:08 – Advice for Professionals    Quotes “Find an area to focus on and know more about that than anybody else.” “Chlorine dioxide doesn't differentiate too much between the walls and what's in bulk water.”  “When we changed to chlorine dioxide, it was five or six months before we saw a residual at the other end of our distribution system.” “Chlorine dioxide does not chlorinate directly any organic.”   Connect with Greg D. Simpson  Phone: +17132060250  Email: greg@clo2guy.com   Website: PureLine Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned   Chlorine Dioxide vs. Monochloramine: A Review technical paper  Practical Chlorine Dioxide: Volume I – Foundations   Practical Chlorine Dioxide: Volume II - Applications  Practical Chlorine Dioxide: Volume III - Oil and Gas  A Focus on Chlorine Dioxide: The "Ideal" Biocide technical paper  The Safe and Effective Use of Chlorine Dioxide technical paper  Biofilm: Removal and Prevention with Chlorine Dioxide technical paper    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea   Water You Know with James McDonald  Question: Which water analysis measures the concentration of hydrogen ions in water?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

In this episode of Scaling UP! H2O, host Trace Blackmore interviews Jake Deak, Marketing & Inside Sales Director at Pyxis Lab, for a deep dive into how innovation is born—not in labs, but in the field. Jake shares the story of Pyxis Lab's rapid evolution from a lean, hands-on team to an industry leader in developing smart, user-informed water treatment technology.   Building Solutions from Real-World Problems  Jake Deak's journey began during the pandemic, stepping into a role shaped by both legacy and urgency. Working closely with his father and the Pyxis team, he reveals how their approach centers around listening intently to water treatment professionals and designing products that directly solve the problems they face.  From the ST500 sensor to the OxiPanel, Jake breaks down how each product starts with a call from the field—an operator struggling with membrane fouling, or a technician frustrated by unreliable chlorine measurements. Pyxis doesn't stop at fixing problems; it uses those challenges as fuel for continuous R&D cycles, bringing hardware, firmware, and app-based solutions to life.   Innovation Through Collaboration and Core Values  The success of Pyxis Lab isn't just about technology—it's about a culture deeply rooted in empathy and real-world experience. Jacob discusses the importance of maintaining strong core values and explains how hiring practices focused on field expertise led to better tools and better service for end users.   From Product Development to Media Innovation  Leveraging his media background, Jacob also reveals the upcoming launch of Pyxis Lab's new podcast, "In The Flow." Created to foster industry education and dialogue, this initiative underscores the company's commitment to advancing the water treatment profession through open communication and shared knowledge.   A Clear Takeaway  If there's one message that defines this episode, it's that the best innovations don't begin in isolation—they begin with a conversation. Whether it's a technician venting a daily frustration or a field team asking “what if?”, Pyxis Lab listens and acts. And as Jake reminds us, the future belongs to those who adapt, engage, and stay relentlessly curious.   Conclusion  Jacob Deak exemplifies the spirit of innovation that is reshaping the water treatment industry. Through passion, practicality, and persistence, his work at Pyxis Lab offers a compelling model for how technology and human experience can work hand in hand to create better solutions for water professionals worldwide.  Continue expanding your professional knowledge by subscribing to "Scaling UP! H2O" and exploring "In The Flow" by Pyxis Lab. Stay informed, stay innovative, and stay connected to the evolution of water treatment excellence. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:17 – Trace Blackmore reflects on eight years of Scaling UP! H2O, building a global community for industrial water treaters  05:10 – Announcement of New Detective H2O Episodes coming for Industrial Water Week  08:04 – Upcoming Events for Water Treatment Professionals   10:15 – Water You Know with James McDonald  12:50 – Introduction to Jake Deak: Background, Family Influence, and Career Journey  16:16 – Core Values at Pyxis Lab and how they shape product development and customer relationships  17:07 – Inside the creation of the OxiPanel Plus   27:14 – Why Pyxis Lab developed a mobile app   29:37 – In the Flow, Pyxis Lab's new education podcast series    Quotes  "When I started this podcast eight years ago, I had no idea how much it would mean to so many people." - Trace Blackmore “If you can envision a staircase in front of you, the very first step is about ten feet tall. But once you take it, you're on your way.” — Trace Blackmore  "We don't just create content; we create community."  "Starting is always the hardest step."  "Data is king. The more we can help operators harness their data, the better decisions they'll make."  "We're not just adapting to change; we're leading it." “We are the friend to the water treater—the friend to the end user—and that has led to a lot of new acquisitions for us.” — Jacob Deak    Connect with Jake Deak  Phone: +15704197057  Email: jacob.deak@pyxis-lab.com   Website: Inline & Handheld Analytical Tools for Water Treatment | Pyxis Lab®  LinkedIn: https://www.linkedin.com/in/jacobddeak/   Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned   The Outsider by Stephen King  Dark Half by Stephen King  Under The Dome Stephen King  “In the Flow” Podcast by Pyxis Lab  2022 AWT Innovation Award Recipient  Episode 1 In The Flow : Trace Blackmore  ST-500 Inline PTSA Sensor  FS-100/101 Series Ultrasonic Flow Meters  PRL-100 Personal Radar Level Sensor  uPyxis App: Water Tech for Modern World    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  2024 AWT Innovation Award Recipient    Water You Know with James McDonald  Question: Are conductivity and Total Dissolved Solids the same thing?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.   

In this milestone episode, host Trace Blackmore welcomes John Caloritis of the Metro Group and current President of the Association of Water Technologies (AWT). Together, they explore the strategic evolution of AWT and announce an exciting new partnership that officially makes Scaling UP! H2O the association's podcast partner. This conversation is a rare behind-the-scenes look into how AWT operates, from board decisions to training initiatives, and what the future holds for water treatment professionals who want to lead, grow, and make an impact.   Behind the Boardroom: How AWT Operates at the Top  John Caloritis gives a full picture of how the AWT Board of Directors functions—including the nomination and election process, board roles, and the important presence of a supplier representative. He also unpacks the quarterly rhythm of board meetings and explains how day-to-day operations are managed by dedicated staff in Rockville, MD.  This section highlights the association's emphasis on structured leadership and professional governance—insights crucial for members considering future leadership roles.   Building Momentum: Strategic Planning, Committees, and New Metrics  From selecting future convention cities to refining AWT's strategic plan, John walks us through the latest developments discussed in the May 2025 board meeting. A major shift includes revisiting governance documents, some untouched for 20 years, and implementing board performance metrics tied directly to AWT's goals.  Additionally, John outlines the role of the new Committee Town Hall and how it strengthens the feedback loop between committees and the board—a must-know for engaged members.   Training the Industry: What's New in AWT Technical Education   AWT continues to invest in elevating its training programs. John details the launch of the new intermediate water treatment course, improvements in wastewater and sales training, and plans for more hands-on and flexible formats. Frisco, TX remains the training hub—with a refreshed schedule aimed at reaching more professionals year-round.  This section underscores AWT's commitment to equipping water treaters with practical, career-advancing education.   Advocacy, Certification, and Expanding Global Reach From ANSI accreditation for the Certified Water Technologist (CWT) designation to expanding relationships with global organizations like the UK Water Management Society, AWT is positioning itself as a global authority. John also shares how new tools like Quorum software are enhancing regulatory insight at the state and federal level, helping members stay ahead of legislation that affects their work.   Charity and Collaboration: The Bigger Mission  John shares how AWT's alignment with World Vision is driving charitable impact—most recently through service projects in Swannanoa, NC and participation in the global 6K for Water. He also introduces a promising new partnership with the American Boiler Manufacturers Association (ABMA), emphasizing the need for joint standards and shared technical knowledge Growing Together: Committees, Mentorship, and New Membership Models John and Trace emphasize the importance of committee participation and unveil initiatives like the mentor-mentee program (via the Women of Water Committee) and the onboarding support provided by Young Professionals. AWT's new Individual Membership model also opens doors for more professionals to join and engage with the association regardless of company affiliation.   A Historic Partnership: Scaling UP! H2O Becomes the Official AWT Podcast  In a powerful announcement, John and Trace reveal that the Scaling UP! H2O Podcast is now the official podcast of AWT. This partnership will allow both organizations to expand their reach, spotlight committee efforts, and communicate more effectively with the broader water treatment community.  This episode pulls back the curtain on the AWT's inner workings and shows the real-world impact of engaged leadership. John's insights offer a valuable reminder that anyone in the water industry can find a place to lead, grow, and serve. Want to learn more about AWT committees or get involved? Review the show notes for direct links to committee descriptions and the mentor-mentee program. If you've been on the fence about getting your CWT, now's the time—set a date, make a plan, and earn your designation.  Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps  02:38 – Trace Blackmore reflects on the importance of knowing your “why” with a powerful story about the Wright Brothers.  07:11 – Water You Know with James McDonald  08:22 – Upcoming Events for Water Treatment Professionals  10:40 – Interview with John Caloritis, President of the Association of Water Technologies and Technical Director at Metro Group  17:02 – Daily Operations of AWT and roles of key staff members   24:05 – Preview of the upcoming AWT Convention at the Broadmoor, including paper selection and training topics.   35:29 – How to get involved in AWT Committees and the value of participation  39:09 – Big Announcement  42:13 – Upcoming Initiatives: growing CWT Brand, ANSI Certification, and regulatory advocacy    Quotes “I waited until later in life to get more actively involved in the association, and I wish I'd started earlier.” - John Caloritis  “When you put yourself into rooms where you are not the smartest person, that's your key to learning things you didn't even know to ask about.” - Trace Blackmore  “Every hour you engage in, you will contribute so much to your life—and I can't even describe the ways in which I've benefited.” - John Caloritis  “Work backwards, set the date, and then make sure that your study plans work up until that date."  - Trace Blackmore “Without our committees, we are absolutely going nowhere.” - John Caloritis    Connect with John Caloritis  Phone: (917) 593-9492  Email: jcaloritis@metrogroupinc.com  Website: Comprehensive Building Services Since 1925 - Metro Group Inc.  LinkedIn: https://www.linkedin.com/company/themetrogroupinc/   Click HERE to Download Episode's Discussion Guide     Guest Resources Mentioned   AWT Committees  AWT Convention 2025   AWT Governance Document American Boiler Manufacturers Association (ABMA) CWT Certification  Education Offerings Individual Membership Water Treatment Supplier  World Vision    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  Star With Why by Simon Sinek   Water You Know with James McDonald  Question: What do you call the enclosed space between the drift eliminators and the fan in an induced-draft tower?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

“Keep it simple because the more complex things get, the less people will do it” - Gary Garcia For years, water treatment professionals have relied on PTSA tracers to estimate system performance, but emerging technologies are offering clearer, more direct answers. In this episode of Scaling UP! H2O, host Trace Blackmore welcome once again returning guest Garret "Gary" S. Garcia of Masters Company, now a business unit of MFG Chemical to explore how fluorescent tagged polymers are revolutionizing the way water treaters monitor system health and chemical performance. With decades of expertise, Gary offers practical insights into this game-changing technology.   Why Tagged Polymers Matter  Trace and Gary discuss the limitations of relying solely on PTSA tracers, a method that only indicates product presence rather than active ingredient performance. Gary explains how fluorescent tagged polymers, by chemically bonding the fluorophore to the polymer backbone, provide a direct and reliable measure of active polymer concentration, helping water treaters make more informed service decisions.   Instrumentation and Integration Challenges  Listeners will gain a practical understanding of how to implement tagged polymer technology. Gary outlines how existing probes and meters compare, what calibration and integration may look like, and whether both PTSA and tagged polymers can be used together. He also explains why tagged polymers are especially useful in systems impacted by iron, cationic biocides, or inconsistent load demands.    Real-World Applications and Benefits  Tagged polymers make it possible to move beyond "set-it-and-forget-it" dosing practices. Gary discusses how accurate polymer monitoring can reduce overfeeding, optimize chemical performance, and improve system health. For both QC in manufacturing and daily service checks, these tools offer better visibility into what's really happening inside the system.    The Simplicity of Switching  Gary highlights the ease of adopting tagged polymers – often a direct drop-in with no reformulation needed. For water treaters, that means minimal disruption and an immediate opportunity to upgrade their programs.   Conclusion  Fluorescent tagged polymers are not just another tool in the toolbox; they represent a critical step forward in water treatment precision and reliability. As Gary notes, understanding and adopting these technologies allows professionals to elevate their programs, save resources, and better serve their customers.  Continue advancing your technical expertise. Explore additional Scaling UP! H2O episodes, stay updated on innovations in water treatment, and connect with leaders like Gary Garcia who are shaping the future of the industry. Visit scalinguph2o.com to access more resources and educational discussions. Stay engaged, keep learning, and continue scaling up your knowledge!   Timestamps  01:55 – Trace reflects on last week's episode of Ben Frieders' talking about fire safety advice.   08:03 – Water You Know with James McDonald  09:33 – Upcoming Events for Water Treatment Professionals  13:01 – Interview with returning guest Gary Garcia of Master's Company   15:39 – Volunteering and Career growth through AWT  18:22 – Differences between PTSA and fluorescent tagged polymers  28:43 – Misconceptions about single-parameter testing with PTSA  34:01 – How to learn more and connect with experts like Gary Garcia   Quotes  “For every ounce of effort you put in, you get 10, 20 ounces back in return.”  Garcia  “We're the good guys. We're helping people save water, energy, helping the environment.”   “When you're measuring for the fluorescent tagged polymer, you're actually measuring for the active ingredient.”   “You gain more information; you gain more expertise. No one person has it all.”   Connect with Garret S. Garcia  Phone: 16302389292  Email: gary@masterscoinc.com  Website: www.masterscoinc.com  Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned   314 2023 Water Industry Updates  206 The One That's All About Customer Solutions In A Drum    Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind    Water You Know with James McDonald Question: What field test is used to measure how likely a water source is to foul reverse osmosis membranes due to suspended solids?   2025 Events for Water Professionals   Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

In this episode of Scaling UP! H2O, host Trace Blackmore reconnects with returning guest Dave Fitzgerald, President of North Metal & Chemical Company. Known for his forward-thinking predictions, Dave returns to share valuable insights into supply chain forecasting, emotional intelligence in leadership, and how a strong culture can shape business longevity.    Purpose-Driven Predictions  Dave doesn't just react—he predicts. Learn how he turns economic signals, freight trends, and material pricing into reliable forecasting tools to protect inventory and serve loyal customers.    Culture Starts with Emotional Frequency  From hiring and onboarding to daily operations, Dave shares how his team cultivates a culture of emotional intelligence, gratitude, and accountability—without micromanagement or ego.    Profit Sharing That Works  Hear how North Metal's equal-share profit system creates ownership thinking, motivates employees, and naturally builds peer accountability in a no-drama, high-performance workplace.   Mind Over Matter: Meditation & Mental Reframing  Dave's approach to meditation isn't about quieting the mind—it's about training emotional resilience. Learn how “emotional workouts” like cold showers and intentional emotion cycles sharpen leadership from within.    103 Years of Legacy with Eyes on the Future  As North Metal expands nationwide, Dave discusses how to honor legacy while preparing future generations and small businesses for long-term success in a consolidated industry.   Conclusion   From the warehouse to the boardroom, Dave Fitzgerald leads with a rare combination of foresight, humility, and heart. This episode will challenge you to rethink strategy, culture, and how you show up for your customers—and your team. Don't just manage—lead with purpose. Apply Dave's insights to build a resilient culture, forecast smarter, and turn your business into a place people are proud to be part of. Share the episode, subscribe, and join the Scaling UP! Nation in moving the industry forward. Stay engaged, keep learning, and continue scaling up your knowledge!    Timestamps   02:39 – Trace Blackmore shares about his grandfather  05:50 – Water You Know with James McDonald  07:05 – Upcoming Events for Water Treatment Professionals   09:41 – Interview with returning guest Dave Fitzgerald of North Metal and Chemical Company  15:31 – Anticipating tariff cycles and preparing supply chains accordingly  21:37 – Building a culture of emotional labor, ego-awareness, and care  33:26 – The true story behind the “North” in North Metal    Quotes  “I like to turn my to-do list into a prediction list.” - Dave Fitzgerald  “You're not an island—this industry is full of people who want to connect.”   “Meditation isn't about clearing your mind. It's about intentionally shaping your emotions.”    Connect with Dave Fitzgerald  Phone: 17175777941  Email: dfitzgerald@northchem.com   Website: https://northquestchem.com/   LinkedIn: www.linkedin.com/in/dave-fitzgerald-b9809475     Click HERE to Download Episode's Discussion Guide    Guest Resources Mentioned   This Is Strategy: Make Better Plans by Seth Godin  Reframe Your Brain: The User Interface for Happiness and Success by Scott Adams  10x Is Easier Than 2x by Dan Sullivan  Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect – by Will Guidara North Metals & Chemical Company: Market Update (As of May 2025) North Metals 2025 Newsletter   Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind 334 Inventory Intelligence: Enhancing Profitability through Smart Decisions   Water You Know with James McDonald Question: When measuring a volume of water in a graduated cylinder, what do you call the curve of the liquid when it touches the side of the cylinder?    2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

"Be the iron fist that keeps your water flowing clean and clear." - Trace Blackmore Welcome back to another insightful Pinks & Blues episode of Scaling UP! H2O! In this episode, host Trace Blackmore dives into the fascinating world of iron in water treatment systems. While iron is essential for life, it can be a major problem in industrial water systems, leading to corrosion, equipment damage, and inefficiencies. This episode unpacks the science behind iron, testing methods, and practical strategies for managing its impact.  Understanding the Iron Triangle  To effectively manage iron in water systems, it's important to understand its different forms. Trace explains the Iron Triangle, breaking down the differences between elemental iron (Fe), ferrous iron (Fe2+), and ferric iron (Fe3+). He discusses how iron moves through water systems and why recognizing these distinctions is critical for water treatment professionals.  How to Test for Iron Accurately  Proper testing is key to managing iron levels. Trace details the phenanthroline method, a common technique used to measure iron concentrations in water. He provides best practices for accurate testing, discusses common interferences like molybdates and nitrites, and explains how to adjust testing methods to ensure reliable results. Corrosion and Iron's Impact on System Longevity  Iron is a major contributor to corrosion in water systems, and Trace explains why steel corrodes so easily. He covers the role of corrosion inhibitors and the importance of filtration systems in preventing excessive iron buildup. By managing iron effectively, professionals can protect equipment, reduce maintenance costs, and improve system efficiency.  Math in Action: Calculating Total Iron in a System  For those who love applying real-world math, Trace walks through the process of calculating total iron in pounds within a system. He explains how this calculation can help justify maintenance decisions and provide a compelling reason for clients to invest in proper water treatment solutions. Takeaways: Why Iron Management Matters  This episode is packed with valuable insights for water professionals looking to improve their approach to iron management. From understanding the science behind iron to implementing better testing and corrosion prevention strategies, this discussion is designed to help you stay ahead in your field.  Have a water treatment question? Want to hear a topic covered in a future Pinks & Blues episode? Submit your ideas at ScalingUpH2O.com/showideas  —your input helps shape future episodes! And remember, iron might be essential for our bodies, but in water systems, it's a force to be reckoned with. Mastering iron control is key to maintaining system efficiency and preventing costly damage. Be the iron fist that keeps your water flowing clean and clear!    Stay engaged, keep learning, and continue scaling up your knowledge!  Timestamps    03:20 – Upcoming Events for Water Treatment Professionals 06:44– Water You Know with James McDonald  09:35 – Trace talks about Iron Historical Figure  15:28 – Iron that's in Water Systems 17:39 – Understanding Corrosion & How It Impacts Your System  18:24 – The Iron Triangle  19:58 – The Phenanthroline Method   Quotes  “Steel is the most recycled material on this planet.”   “If you're treating your tests like a task, you're missing the magic of this industry.” “Iron might be essential for our bodies, but it can be a real troublemaker when it's dissolved in the water in our systems, so don't let iron catch you off guard.”  Connect with Scaling UP! H2O  Submit a show idea: Submit a Show Idea  LinkedIn: in/traceblackmore/  YouTube: @ScalingUpH2O    Click HERE to Download Episode's Discussion Guide     Scaling UP! H2O Resources Mentioned  AWT (Association of Water Technologies)  Scaling UP! H2O Academy video courses  Submit a Show Idea  The Rising Tide Mastermind   How its Made Steel by How it's Made Show   400 Celebrating 2024 and 400 Episodes!  399 Pinks and Blues: The Science of Serial Dilution  397 Pinks and Blues: How to look at your tests    Water You Know with James McDonald  Question: What is a plastic or rubber device that seals the outside of a reverse osmosis membrane against the inside wall of the pressure vessel to prevent feedwater from bypassing around the membrane element? 2025 Events for Water Professionals  Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE. 

Vidcast:  https://www.instagram.com/reel/DHJhzBVMLB3/These reagent bottles fail to meet child-resistant packaging requirements under the Poison Prevention Packaging Act (PPPA). The bottles contain sulfuric acid and create a risk of severe chemical burns to the skin and eyes and, if swallowed, internal corrosive burns.About 10,000 units were sold nationwide in pool and aquarium stores and online at taylortechnologies.com and other websites from August 2022 through August 2024. The recalled bottles were included in Taylor Phosphate Test Kits #K-1106 but were also sold separately.Immediately stop using these recalled Phosphate Reagent #1 bottles and store them away from children. Contact Taylor Water Technologies at 1-800-837-8548 for proper disposal instructions and a free replacement bottle. Only unexpired bottles are eligible for replacement.https://www.cpsc.gov/Recalls/2025/Taylor-Water-Technologies-Recalls-Phosphate-Reagent-Bottles-Sold-with-Test-Kits-Due-to-Risk-of-Severe-Chemical-Burns-Violation-of-Federal-Regulation-for-Child-Resistant-Packaging#Taylor #reagent #bottles #acid #burns #eyes #skin #gastrointestinal #recall

Welcome to The Zenergy Podcast! Host Karan Takhar sits down with Terry Paule, CEO of Botanical Water Technologies to discuss how he stumbled into the idea of turning fruit and vegetable waste into water, just how much water can be extracted from these fruits and vegetables, and how vital it is for communities in need. They look at the average amount of water a single person uses to drink and cook on any given day and how Microsoft has teamed up with Botanical Water Technologies to create 60 million liters of water to gift to communities as a way to offset the water they are using in data centers. Terry shares what you and I can do to help support the mission of bringing clean water and sanitation to those in need and lets us in on some staggering statistics, including how 40% of the world does not have access to clean water at any given point. If you'd like to learn ways you can help with such a pressing and important need, visit www.wegrowwater.com for more information about Botanical Water Technologies' efforts. Credits:Editing/Graphics: Desta Wondirad, Wondir Studios

Sarah Donnelly (Portfolio Manager, Research Analyst) moderates a discussion with Watts Water Technologies' (NYSE: WTS) Robert Pagano (Chairperson, President & CEO) and Shashank Patel (CFO) at the Gabelli Funds 35th Annual Pump, Valve & Water Symposium.To learn more about Gabelli Funds' fundamental, research-driven approach to investing, visit https://m.gabelli.com/gtv_cu or email invest@gabelli.com.Connect with Gabelli Funds:• Twitter - https://twitter.com/InvestGabelli• Instagram - https://www.instagram.com/investgabelli/ • Facebook - https://www.facebook.com/InvestGabelli • LinkedIn - https://www.linkedin.com/company/investgabelli/ http://www.Gabelli.com Invest with Us 1-800-GABELLI (800-422-3554)

By highlighting cost savings, clients can see how efficient water treatment impacts their bottom line. Sustainability isn't just a trendy term—it's about implementing practical practices that protect our planet for current and future generations. By adopting sustainable strategies, we can conserve resources, cut costs, and create lasting benefits for both the environment and our client's businesses. In our latest episode of the Scaling UP! H2O Podcast, we had the privilege of speaking with James Courtney, CWT, LEED AP of CSC Technologies an advocate for water sustainability, who shared actionable insights on how water professionals can effectively embrace sustainability while adding value to their clients. Meet James Courtney: A Champion for Sustainability In our enlightening conversation, James shared his journey in the water industry and emphasized the vital role that water professionals play in promoting sustainability. He stated, "We help our customers by saving them money on water, electricity, and fuel." This highlights how our work not only benefits the environment but also leads to significant financial savings for our clients. Sustainability: More Than Just a Buzzword Sustainability means optimizing our resources. As James noted, "We operate in this space where we are directly responsible for the sustainability of our customers.” Water treaters have a unique opportunity to minimize their clients' carbon footprints while improving efficiency. Whether it's running boilers without scale, optimizing cooling towers, or maximizing cycles of conductivity, every action contributes to a greener future. James also cautioned against greenwashing, reminding us that not all practices labeled as "green" deliver real benefits. We must be vigilant and ensure that our sustainability efforts  Educating and Empowering Clients Understanding water and energy usage is essential for effective water management. James encourages water professionals to educate their clients about their consumption patterns. “Clients often don't realize that overusing chemicals or wasting water is a problem,” he explained. By illustrating the cost savings—like reducing their electricity bills or fuel costs—clients can connect the dots between efficient water treatment and their bottom line. Harnessing Data One of James's most compelling stories was about using smart meters to identify inefficiencies. He shared, “Meters give you information; information gives you the opportunity to find solutions to problems you didn't even know you had.” In one instance, a client's building was using half a million gallons of water due to a blocked condensate receiver. The installation of a meter enabled the team to identify the issue and prevent unnecessary water loss, ultimately leading to significant cost savings for the client. James's team also tackled a fascinating case with two identical LEED Platinum buildings. Even though they were built exactly the same, one consumed significantly more power. By analyzing minute-by-minute energy data, they pinpointed the problem, leading to solutions that not only enhanced efficiency but also inspired other buildings in the community to adopt similar practices. The Impact of Visibility James highlighted an intriguing study involving a housing development where identical homes were built. In half of these homes, energy meters were placed indoors, allowing residents to see their energy usage, while the other half had meters located outdoors. The results were striking: “The houses with visible indoor meters used less energy simply because people could see it,” James explained. Residents began to turn energy monitoring into a game, challenging themselves to reduce their consumption. This simple shift towards visibility in daily energy use not only heightened awareness among residents but also nurtured a culture of energy-saving habits. As James aptly put it, “What gets measured gets managed.” Engaging clients in enjoyable and measurable ways can significantly drive sustainability efforts. Final Thoughts James's insights remind us of the significant role water professionals play in fostering a sustainable future. By leveraging data and educating our clients, we can create meaningful change that benefits both our communities and the environment. Together, let's continue to explore the importance of sustainability practices that protect our generation and the ones to come. Thank you for being part of the Scaling UP! H2O community. Together, let's continue to educate ourselves and each other on the importance of sustainability practices that benefit both our generation and those to come. Stay curious, stay informed, and keep scaling up your knowledge! Timestamps 01:28 - Trace Blackmore shares what he is thankful for, and extends gratitude to the listeners and to AWT for the 2024 Innovation Award, and shares his family's Thanksgiving traditions 15:18 - Interview with James Courtney, CWT 58:00 - Upcoming Events for Water Treatment Professionals 01:01:05 - Drop by Drop with James McDonald  Connect with James Courtney Phone: +1 443 878 2407 Email: james@csctech2o.com Website: https://www.csctech2o.com/ LinkedIn: https://www.linkedin.com/in/james-courtney-cwt-leed-ap-379a6877/ Read or Download James Courtney's Press Release HERE Guest Resources Mentioned Check if your seafood is sustainable here Check your water footprint here Difficult Conversations: How to Discuss What Matters Most by Douglas Stone I Said This You Heard That by Kathleen Edelman LEED AP O+M Class More than half of energy use in homes is for heating and air conditioning article The Last Optimist by Mark Mills (Podcast) The United States uses a mix of energy sources article Scaling UP! H2O Resources Mentioned Alton Brown's turkey recipe, Romancing The Bird Donate To Our 6K World Vision Team Learn how to make your own 6K World Vision Team Industrial Water Week Resources The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies) 386 Industrial Water Week 2024: Boiler Tuesday 004 It's Not Easy Being Green! 325 Rising Together: Conquering Challenges through Collective Support Drop By Drop with James In today's episode, we're thinking about control ranges. There are a few trains of thought on control ranges. Which tests and readings really need a control range applied to them? How wide or narrow should the control range be? It's something one should consider carefully. I have seen control ranges applied to every test parameter for a makeup, such as city water, that the user had absolutely no control over. Are these control ranges really necessary? Sometimes, they are, especially if the makeup source is susceptible to changes in water quality, such as total hardness, which can impact downstream softener performance. I've also seen control ranges so large a bus could slide through them sideways. What good is such a wide control range doing for the water system? Nothing was actually being controlled. I've seen control ranges that were so unreasonably narrow that the parameters were almost ALWAYS out of range as well. What good does that serve? Is a better control system needed to meet these narrow ranges or is a wider control range more fitting instead? A lot of you out there use field service report programs that turn red, green, and sometimes yellow when a parameter is outside the control range. Not having good and proper control ranges can make that field service report's color coding nearly useless because it is always too red or even too green and not actually reflecting the true stressed or controlled state of the system. Control ranges that are too tight may yield field service reports that are red all the time, which will lead to either the end user ignoring the colors or being annoyed by the report always looking red. Control ranges that are too broad may not show the true state of stress the system is under and lead to more problems down the road. Lastly, I've even seen reps be pressured by their customers to avoid red color coding as much as possible, leading to either uselessly wide control ranges or no control ranges at all. This can be a touchy subject, but your control ranges must be meaningful and useful. It may take some finesse to get everyone on the same side of the table on this but seeing a little red when appropriate TODAY beats dealing with the impact of a failed water system and wasted energy and water TOMORROW. Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.

New regulations involving PFAS substances are presenting new challenges for manufacturing in all areas, including surface finishing operations. In this installment of On the Line, Products Finishing interviews Louis LeBrun, vice president of sales with Axine Water Technologies, an industrial water and wastewater treatment company that specializes in an electrochemical oxidation technology named ElectraCLEAR that is designed to eliminate PFAS compounds.

On today's episode, AvidWater's Cory Broad previews his upcoming Crop Consultant Conference session on irrigation strategies and technologies for navigating water curtailments.   Supporting the People who Support Agriculture Thank you to this month's sponsors who makes it possible to get you your daily news. Please feel free to visit their website. New Age Ag Services - https://www.newageagservices.com/ 2024 Crop Consultant Conference - https://progressivecrop.com/conference/

Cattle Market Outlook Flickner Innovation Farm Demonstration Day Herons Around Ponds   00:01:05 – Cattle Market Outlook: A cattle market update with Derrell Peel, Oklahoma State University livestock economist, begins the show for today. Derrell discusses the July Cattle on Feed report and how he saw cattle on his recent international travel. derrell.peel@okstate.edu Recent Cow-Calf Corner Newsletter Cattle on Feed Report   00:12:05 – Flickner Innovation Farm Demonstration Day: Continuing the show is Susan Metzger, director, and Melissa Harvey, communications and marketing coordinator, for KCARE and the Kansas Water Institute as they talk about what people can find at the upcoming Flickner Innovation Farm Demonstration Day. Flickner Innovation Farm Demonstration Day   00:23:05 – Herons Around Ponds: Joe Gerken, K-State fisheries and aquatics Extension specialist, rounds out today's show as he explains what herons impact around ponds and if people should be concerned. KSRE Wildlife on YouTube     Send comments, questions or requests for copies of past programs to ksrenews@ksu.edu.   Agriculture Today is a daily program featuring Kansas State University agricultural specialists and other experts examining ag issues facing Kansas and the nation. It is hosted by Shelby Varner and distributed to radio stations throughout Kansas and as a daily podcast.   K‑State Research and Extension is a short name for the Kansas State University Agricultural Experiment Station and Cooperative Extension Service, a program designed to generate and distribute useful knowledge for the well‑being of Kansans. Supported by county, state, federal and private funds, the program has county Extension offices, experiment fields, area Extension offices and regional research centers statewide. Its headquarters is on the K‑State campus in Manhattan

I reviewed 1188 investment deals in Water Technologies since 2018 to find out - amongst others - who the 5 largest by number of deals and by capital deployed are. How attractive is the Water Sector? Let's find out. More #water insights? Connect with me on Linkedin: https://www.linkedin.com/in/antoinewalter1/ #️⃣ All the Links Mentioned in this Episode #️⃣ Aclarity - https://dww.show/how-aclarity-bootstrapped-its-journey-from-b2c-to-pfas-destruction/ Gradiant - https://dww.show/how-gradiant-became-the-first-and-only-water-tech-unicorn/ Burnt Island Ventures - https://dww.show/the-secret-formula-for-profit-in-water-tech-venture-capital/ ZwitterCo - https://dww.show/zwitterions-super-powers-could-solve-wastewater-membranes-number-one-problem/ Membrion - https://dww.show/membrion-ceo-that-raised-22m-reveals-his-one-trick-you-must-copy-today/ Puraffinity - https://dww.show/should-we-really-destroy-pfas-no-your-fridge-knows-a-better-way/ Source - https://dww.show/expensive-heavy-but-desperately-needed-is-source-the-future-of-drinking-water/ Klir - https://dww.show/how-to-establish-compliance-confidence-for-every-water-utility/ 120Water - https://dww.show/whats-hidden-in-your-tap-water-dont-worry-your-utility-doesnt-really-know-better/ Transcend - https://dww.show/save-time-boost-value-and-wow-customers-in-a-snap-with-these-5-simple-ai-steps/

AI won't take your job but knowing how to use it will give you an edge over others who don't.  - Beth Ziesenis Hello Scaling UP! H2O community! We have a treat for you in this episode! Our favorite nerdy friend, Beth Ziesenis (a.k.a. Your Nerdy Best Friend), is back on the podcast to sprinkle her magic tech dust on all things AI!

“Dogs and prospects can smell fear.” - Casey Brown Are you struggling with pricing your products and services confidently? Do you fear presenting proposals to clients and dealing with objections? Are you unsure how to have effective conversations around price increases? If these questions sound familiar, you're going to love today's episode featuring Casey Brown, founder of Boost Pricing. Boost Pricing has the singular goal of helping organizations get paid well for their excellence, and in this informative conversation, Casey shares invaluable insights on how to elevate your pricing game and communicate your value effectively to your customers. Sales is challenging, and as someone who's been in the industry, you know how tough it can be. There's pressure to be personable, negotiate well, and ask the right questions, yet proposals still get rejected. So, how do you get paid well for your company's superior products and services? In this episode, Casey provides practical tips, strategies, and tactics to boost your pricing confidence and navigate price negotiations successfully. Learn how to deal with customers who focus solely on price and how to differentiate your value proposition effectively. Casey emphasizes the importance of handling client objections well, sharing “The best answer to an objection isn't an answer at all, it's a question. I think questions are a salesperson's superpower and they are largely underused in the price portion and the negotiation process.” She goes on to say “The root of confidence is value. You need to truly understand how your products and service are of value to your customer.”  By tuning in, you'll gain insights on: Approaching conversations about pricing with confidence and clarity. Understanding when and how to offer tiered packages to customers. Communicating the value of your offerings to clients to justify your prices. Navigating tricky situations like price match requests and objections. Casey's wisdom on pricing and negotiation will empower you to become more confident in your sales approach. Don't miss out on this educational discussion!   Timestamps 01:00 - Trace Blackmore invites you to participate in the Global 6K 07:00 - Interview with Casey Brown founder of Pricing Boost 1:01:30 - Lightning round questions 1:10:00 - Drop by Drop With James McDonald    Key Quotes from Casey Brown “I think sales is the hardest job in a company. Selling is an incredibly hard profession.” - Casey Brown “Dogs and prospects can smell fear.” - Casey Brown “The root of confidence is value. You need to truly understand how your products and services are of value to your customer.” - Casey Brown “‘No' is the most powerful word in a sales person's vocabulary, and often the most underused.” -  Casey Brown “A price match request is an objective statement of preference from the customer for your company.” - Casey Brown   Connect with Casey Brown Phone: 614.679.7999 Email: casey@boostpricing.com Website: boostpricing.com LinkedIn: linkedin.com/in/caseybrownboost/ linkedin.com/company/boostpricing/ Read or Download Casey Brown's Press Release HERE   Links Mentioned The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   Books Mentioned Outlive: The Science and Art of Longevity by Peter Attia MD Make The Noise Go Away: The Power Of An Effective Second-In-Command by Larry G. Linne 10x Is Easier Than 2x by Dan Sullivan    Drop By Drop with James  In today's segment, we're thinking about a line I read in an article called “AWT Recommendations and Guidelines for Corrosion Coupons in Cooling Systems” found under Resources in the Members-Only section of the Association of Water Technologies website.  This section of the article was discussing the proper order of installation for corrosion coupons.  The line said, “In reality, if an appropriate water treatment program is in place, the actual coupon order will make little or no difference to the results.”  That line made my brain stop for a minute.  The actual order will make little or no difference to results if an appropriate water treatment program is in place?  Hold up!  I've had the galvanic series drilled into my head for corrosion coupons!  The most active or least noble metal or alloy must be placed first…the farthest upstream.  What kind of crazy talk is this?  Of course, in a perfect world, we wouldn't do a lot of things.  The article goes on to explain further, though.  It says, “There is an argument for limiting the number of factors to be considered when analyzing results, and if the coupons are installed according to the galvanic series, any high loss rates will not be blamed on or associated with galvanic differences (regardless of whether these could our could not impact results).”  So to keep things logical and free of noise that may only confuse the issue, we should continue to install corrosion coupons according to the galvanic series, regardless of how good our water treatment program is.  Where else do we apply this logic in our day-to-day industrial water lives?  Where else do we try to eliminate variables so we can see the true problems?  Do we mix and match our sample bottles or do we reserve select ones for higher-purity samples and others for higher-conductivity samples?  Do we test for conductivities from low to high, vice versa, or a random mix?  That's some food for thought, right there.  Eliminating variables.   2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE.  

Ready to uncover how to win RFPs, boost profits, and make a tangible positive impact – all while championing sustainability in your industry? Discover how to demystify sustainability and align your company's practices with environmental, social, and economic goals in the latest episode of Scaling UP! H2O. Host Trace Blackmore sits down with Andy Reimink, CEO of HOH Water Technology, Inc., to explore practical strategies for water professionals to embrace sustainability. Learn how small changes in energy efficiency, understanding sustainability scopes, and having sustainability data on hand can give your company a competitive edge in RFPs. Discover the economic benefits of environmental stewardship, including tax advantages and improved ROI. With insights from Andy's presentation at the AWT convention, uncover actionable tips for retaining younger employees by showcasing your company's positive impact on the world. Whether you're a seasoned professional or new to the industry, this episode offers valuable tools to enhance your company's sustainability outlook and drive long-term success. Join the conversation and discover how sustainability isn't just a buzzword—it's a pathway to a more resilient and prosperous future for your company and the planet. Tune in now to start making a difference!   Timestamps 01:00 - Earth Day 2024 and Upcoming Events for Water Treatment Professionals  9:00 - Interview with Andy Reimink, Chief Executive Officer at HOH Water Technology 01:03:45 - Drop by Drop With James McDonald    Quotes “Our clients, whether we know it or not, care about our sustainability because it affects their bottomline or reputation.” - Andy Reimink “Publicly traded companies have RFPs (Request for Proposal), but it's going to become commonplace for smaller water treatment companies. I expect it to grow in intensity.” - Andy Reimink “Data centers have a lot of pressure to be as sustainable as possible.” - Andy Reimink   Connect with Andy Reimink Phone: 616.901.9769 Email: areimink@hohwatertechnology.com Website: hohwatertechnology.com LinkedIn: linkedin.com/in/andy-reimink-a7711711/ linkedin.com/company/h-o-h-water-technology-inc-/   Links Mentioned EarthDay.org  What are Scopes 1, 2 and 3 of Carbon Emissions?  LEED Exam Preparation and Continuing Education Sense Energy Monitoring System TED TALK: (how to wash and dry your hands) How to use one paper towel | Joe Smith 122 The One with Reid Hutchison 123 The Other One with Reid Hutchison 127 The One With Tom Hutchison 236 The One Where We Talk About Waters Treaters Changing The World 287 The One About How To Create Aligned Employee Engagement 358 Safety First: Practical Tips, Big Results in Water Treatment The Rising Tide Mastermind Scaling UP! H2O Academy video courses AWT (Association of Water Technologies)   Books Mentioned Never Split The Difference by Chris Voss Greenlights by Matthew McConaughey The Dream Manager: Achieve Results Beyond Your Dreams by Helping Your Employees Fulfill Theirs by Matthew Kelly The Psychology of Money: Timeless lessons on wealth, greed, and happiness by Morgan Housel   Drop By Drop with James  In today's episode, we're asking ourself, “What If?” What if the acid feed stops working on a cooling tower? What happens if suddenly there is no acid being fed to a cooling tower on an acid-control program? Does something happen immediately? Does something happen gradually? Where within the system could this something happen? How long could this lack of acid feed occur before anyone would find out? How could you determine remotely that the acid feed had stopped working? What alarms could be setup? Once the problem has been determined, should the acid feed be turned back on immediately? Could turning the acid feed back on immediately cause any problems within the system? What should be communicated to the end user about this occurrence? What could be done to prevent it from happening again? Should blowdown be adjusted during the response to the lack of acid feed? How might the other water treatment chemicals be impacted due to the lack of acid?  A cooling tower's water treatment program is an expertly-balanced chemistry. If one part is negatively impacted, it may very well impact the other parts of the chemistry as well. There's a lot to think about when just one part goes wrong. Knowing the root cause will help prevent you from chasing your tail when trying to get the program back under control.    2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.  

The EWTS provides a unique opportunity to meet well-known experts from across the globe. Participants are able to discover ideas and approaches about emerging technologies that benefit drinking water and wastewater systems, improve efficiency, and preserve public health. Of particular interest is how these new technologies help cope with drought, reduce carbon emissions, and contribute to overall water sustainability. This year's theme will focus on the nexus between sustainability and safety, and avoiding unintended consequences of each. Together, we'll look to find solutions to our 21st Century water challenges.

“It's my nature, I want to help people and solve their problems.” - Barry Higgins Happy days! We're excited to welcome industry expert Barry Higgins of AquaChem to Scaling UP! H2O for a special two-part series unraveling the complexities of boilers. In Part 1, Barry meticulously explores the essential checklist for professionals engaged in boiler treatment. Gain profound insights into water treatment as Barry discusses pretreatment, feed water samples, condensate samples, and the crucial role played by steam traps. Delve into a comprehensive comparison of boiler standards between the US and the UK, offering a global perspective on industry best practices and regulations. Barry generously shares solutions for common issues like softener malfunctions, steam trap leaks, and optimal boiler maintenance during low periods and sudden demand spikes. This episode is an invaluable source of knowledge. Join us on this enlightening journey into the world of boiler water management, where you'll acquire practical insights to elevate your understanding of industrial water treatment. Barry's expertise, shared generously, ensures that our listeners gain actionable takeaways applicable to their daily operations. Prepare for an episode packed with knowledge, exploring the intricacies of boilers and delivering valuable lessons for water treaters and industry professionals. Happy days, indeed! Timestamps 00:01 - Trace Blackmore reminds you to think about your next step and to follow your passion 04:00 - Upcoming Events for Water Treatment Professionals  10:00 - Interview with Barry Higgins, Boilers Part 1 53:00 - Drop by Drop With James McDonald    Boiler Joke: Q: How do you stop a runaway steam boiler? A: With a steam trap

"With water, everybody loses or everybody wins." - Emily Lewis Embark on a transformative journey into the intricate world of water management with Emily E. Lewis on the latest episode of Scaling UP! H2O Podcast. Join us as Emily, Director and Shareholder, Co-Chair of Clyde Snow & Sessions' Natural Resources and Water Law Practice Group, unravels the complexities of water law, making it not just informative but relevant to your daily life as a water professional. In this episode, Emily shares her wealth of expertise, garnered from advising a diverse clientele, including individual water right owners, municipalities, and mining companies. As the Utah Water Banking Project Manager and host of the Ripple Effect podcast, Emily brings a unique perspective that transcends the confines of Utah, offering insights that resonate with water professionals nationwide. Delve into the future of water management as Emily discusses regulations, permits, and laws related to groundwater and water access. No need for legal jargon; Emily breaks down the role of water attorneys, offering practical insights into water laws, discharge and runoff permits, and the delicate balance between water quality and quantity. This isn't just theory; Emily addresses the real challenges you, as water treaters, face daily – from increasing water demands and population growth to the pressing need for innovative water management strategies. Gain the tools to have meaningful conversations with customers, stay abreast of local water legislation, and empower yourself to contribute when water laws are on the table in your state. Emily shares real-world examples, such as the Utah Water Banking Project, showcasing how a drought-stricken state overcame water challenges with inventive marketing strategies. Learn from a century of water management in Utah and understand the unique water challenges faced by water management of the Great Salt Lake. Discover collaborative efforts between industrial water treatment teams and legal experts, providing you with a roadmap to shape effective water policies. For Emily, water access is not just about wins and losses; it's about collective victories and shared successes.   Timestamps 01:00 - Trace Blackmore shares the best unexpected Christmas gift he got 06:00 - Upcoming Events for Water Treatment Professionals  09:00 - Drop by Drop With James McDonald 12:30 - Interview with Emily E. Lewis the Director and Shareholder, Co-Chair of Natural Resources and Water Law at Clyde Snow & Sessions   Quotes “The ability to drop a well and get more water is getting more and more limited, and physically the water is not there, and then legally it's a heavily regulated space these days.”  - Emily E. Lewis “With water, everybody loses or everybody wins.” - Emily E. Lewis “In the West, we are in an acute water crisis. We do not have very much water and we have ballooning populations and ballooning needs. As we grow, where are we getting the water to support our new growth?” - Emily E. Lewis “In Utah, 70% of our water is used by agriculture and so we are working hand in hand with our agricultural partners to try and figure out ways to make those operations as efficient as possible because we really want to also keep our agricultural community. You know the solution is not to dry up Ag. The solution is to work with Ag.” - Emily E. Lewis   Connect with Emily E. Lewis Email: eel@clydesnow.com Website: www.clydesnow.com Utah Water Banking Project LinkedIn: in/emily-e-lewis-4a50321b company/clyde-snow-&-sessions Emily also teaches Water Law for Professionals at the University of Utah Listen to Ripple Effect – A Podcast Putting Water in Context HERE Read or Download Emily Lewis' Press Release HERE Utah's Five Key Milestones to Successful Water Marketing   Links Mentioned Water Marketing Strategy Report  The Ripple Effect Podcast Natural Resources and Water Law Practice Group - Clyde Snow Ep 166 Reading The Raven Undone (The Sweater Song) by Weezer State of Utah's Water Rights Handbook Kevin Mercer - RainGrid, Inc Aquacycl - Industrial Wastewater Treatment Solutions Margaret Mitchell House in Atlanta John Wesley Powell - Former Director of the United States Geological Survey  The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   Books and Articles Mentioned A Mystery of Mysteries: The Death and Life of Edgar Allan Poe by Mark Dawidziak Betz Handbook of Industrial Water Conditioning (9th Ed) by Betz Laboratories The New York Times' Uncharted Waters: America Is Using Up Its Groundwater Like There's No Tomorrow New York Times Opinion: Getting Real About Coal and Climate by Paul Krugman Natural Law and Prior Appropriation in Water Law  (Page 46) by Robert W. Adler Gone With The Wind by Margaret Mitchell Beyond the Hundredth Meridian: John Wesley Powell and the Second Opening of the West by Wallace Stegner Angle of Repose by Wallace Stegner   Drop By Drop with James  In today's episode, we're thinking about the carbonic acid, bicarbonate, and carbonate distribution as a function of pH. Now, I sometimes have the memory of a goldfish, but this is one time I get to claim to have a photographic memory by saying, “Oh yes, that is found in the graph on page 6 of the 9th edition of the ‘Betz Handbook of Industrial Water Conditioning.'” I don't know why the exact page number has always stuck with me, but I cut my teeth on this book, and apparently parts of it adhered to my brain.    Anyway, as gaseous carbon dioxide dissolves into water, it reacts with the water molecules to form carbonic acid. This carbonic acid can depress the pH of the water, but being a weak acid, it won't lower the pH below 4.3 by itself. If we raise the pH of the water, you will see the carbonic acid gradually start to transform into bicarbonate ions or HCO31-. This transformation is complete at a pH of about 8.3. If we keep raising the pH, we see this bicarbonate then transforms into carbonate ions or CO32-. By simply adjusting the pH of the water up and down, these three species of carbonic acid, bicarbonate, and carbonate can be converted from one into the other.    Now, alkalinity is the acid absorbing property of water, and as we just heard, these bicarbonate and carbonate ions are absorbing acid. Typically, when we talk about alkalinity, we are talking about bicarbonate and carbonate ions, although there are other ions that can impact alkalinity as well, such as hydroxide.  You may have recognized the key pHs I mentioned previously: 4.3 and 8.3. Those just happen to be the pHs where the Total Alkalinity and P-Alkalinity endpoints are, respectively. These are two of the tests you use to measure alkalinity in water.    All this is shown in that graph I mentioned before found on page 6 of the 9th edition of the “Betz Handbook of Industrial Water Conditioning.” It's found in Figure 1-2, actually. I'll be sure to share a link to the graph for Trace to include in the show notes of this episode.   Understanding the carbonic acid, bicarbonate, and carbonate distribution as a function of pH is important for many reasons, such as when trying to reduce alkalinity with a degassing tower, troubleshooting why carbon dioxide is found in RO permeate, understanding how alkalinity impacts scale forming potential, and more.    2024 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.  

Welcome to the latest episode of our podcast, where we delve into the intricacies of the Steam Electric Generation Effluent Limitation Guidelines (ELGs). In this enlightening conversation, our esteemed guest, Bill Kennedy, PE of Stantec, an authority in the field, imparts invaluable insights into this pivotal aspect of environmental regulation. Our journey begins with a fundamental question: What are the Steam Electric Generation ELGs? Bill systematically demystifies these guidelines, clarifying that they are Environmental Protection Agency (EPA) regulations specifically tailored for the electric power generation industry, profoundly influencing wastewater treatment technologies. Why are ELGs of significance to water professionals? Bill eloquently underscores their criticality, emphasizing that beyond regulatory constraints, these guidelines embody technology-driven limitations. They serve as instrumental benchmarks propelling the application of state-of-the-art wastewater treatment technologies, steering the industry towards sustainable practices. But it's not a one-way street. Bill encourages active participation from water treatment professionals to play an active role during the EPA's revision period, stressing the tangible impact of their contributions. Yes, your input matters! Learn how to actively engage in shaping these guidelines and extend your involvement beyond official input periods. Feeling inundated by the myriad rules and regulations? Bill has a solution: Stay informed. Immerse yourself in industry groups, attend conferences, and keep an eye on reputable publications. It's through continuous learning and engagement that water professionals can navigate the ever-evolving landscape of regulations. In a fascinating twist,  Bill scrutinizes the nuanced distinction between pollutants and constituents of concern. Drawing parallels with daily life, he illuminates mass loading and concentration-based limits, urging us to discern between what truly poses a risk and what is a vital element in our environment. Join us in this intellectually stimulating episode where we unravel the intricacies of the Steam Electric Generation ELGs. Bill's wealth of knowledge and practical advice empowers water professionals not only to comprehend regulatory frameworks but also to actively contribute to shaping the trajectory of water treatment. It's a journey beyond compliance — towards forging a sustainable and resilient future for water management. Tune in now to scale up your understanding and take your career in water to new heights!   Timestamps 01:00 - Trace Blackmore ponders, ‘Why do we procrastinate and put off shopping for Christmas gifts?'  09:15 -  Upcoming Events for Water Treatment Professionals  12:00 - Interview with Bill Kennedy of Stantec about Steam Electric Generation Effluent Limitation Guidelines (ELGs) 30:45 - IWC and the importance of mentoring and training for emerging professionals 41:10 Lightning Round Questions 48:45 - Periodic Water Table With James McDonald    Quotes “Go ask a question, you may not get the answer right away, but if you keep asking, and you keep pursuing, you'll connect the dots, and it will make sense one day. Knowledge is good!” - Bill Kennedy “ELGs are technology-based limits for various effluent streams that would come from an industry, and are one of several criteria that permit writers must consider when they're putting a discharge permit together for that facility. or the steam electric industry.” - Bill Kennedy “Empirical data trumps theory, every time.”- Bill Kennedy “Pay it forward and mentor young professionals in this industry.” - Bill Kennedy “Safety and ethics need to be at the forefront of any mentoring and training for emerging professionals.” - Bill Kennedy   Connect with Bill Kennedy, PE Phone: 980.721.7626 Email: bill.kennedy@stantec.com Website: www.stantec.com LinkedIn: in/bill-kennedy-pe-063bb623/ company/stantec/ Read or Download Bill Kennedy's Press Release HERE   Links Mentioned The Hang – January 11, 2024 EPA Effluent Guidelines International Water Conference (IWC) Ep 292 with Scott Wozniak  Ep 339 with Jane Kucera Submit a Show Idea AWT (Association of Water Technologies)   Books Mentioned The Disappearing Spoon: And Other True Tales of Madness, Love, and the History of the World from the Periodic Table of the Elements by Sam Kean Special Forces Berlin: Clandestine Cold War Operations of the US Army's Elite, 1956-1990 by James Stejskal Kentucky Bourbon Whiskey: An American Heritage by Michael R. Veach Mark Twain: The Adventures of Samuel L. Clemens by Jerome Loving   Periodic Water Table With James McDonald What is ACH used for? What is its chemical formula? Does it have a single chemical formula? Would it be classified as organic or inorganic? What impact could it have on sludge production based upon other similar chemicals? What form or forms does it come in? Solid, liquid, or gas? How is ACH used outside of industrial water treatment within the world we live in?   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.  

Welcome to another insightful episode of Scaling UP! H2O, the podcast created exclusively for industrial water treaters. In this episode, our knowledgeable host, Trace Blackmore, answers listener-submitted questions and takes a comprehensive analysis of the familiar and critical topic of alkalinity in water treatment. For our dedicated audience of industrial water treaters, this episode offers invaluable insights into: Crucial Role of Alkalinity: Understand the pivotal role alkalinity plays in water chemistry and its significance in neutralizing acids, ensuring your systems are resilient against pH fluctuations. Ion Composition Deconstructed: Gain clarity on the composition and behavior of alkaline ions, including carbonate, bicarbonate, and hydroxyl ions, providing a solid foundation in water chemistry. pH-Alkalinity Dynamics: Explore the intricate relationship between pH and alkalinity, enabling you to predict and manage water conditions more effectively in your industrial processes. Tailored Monitoring Approaches: Learn how to tailor your monitoring approach based on the specific needs of your systems, whether it's focusing on carbonate and bicarbonate in cooling systems or hydroxyl in boiler systems. Addressing System-specific Concerns: Delve into practical insights on addressing alkalinity concerns at different pH levels, such as avoiding condensate grooving in boiler condensate lines below pH 4.3. Efficient Testing Methods: Optimize your testing methods by embracing the titration method, and discover the importance of regular cleaning and calibration for accurate and reliable results. Proven Field Tips: Benefit from field-tested tips, including using phenol failing to verify system flushing and ensuring the proper care and calibration of pH meters, saving you time and resources in real-world scenarios. This episode is a reservoir of valuable insights that empowers industrial water treaters with the information they need to enhance their understanding of alkalinity, streamline their testing processes, and proactively address challenges in their systems. Tune in to elevate your expertise and make informed decisions in the dynamic world of industrial water treatment.   Timestamps 01:00 - Trace Blackmore welcomes you to December, the most productive month of the year  03:30 -  Upcoming Events for Water Treatment Professionals  05:00 - Answering listeners' Alkalinity questions 41:15 - Periodic Water Table With James McDonald    Quotes “Alkalinity is a measure of the ability of a solution to neutralize acids. It's a property of water and other substances, and it's usually expressed in terms of equivalent concentration of calcium carbonate, in milligrams per liter, or parts per million. alkalinity is a crucial parameter in water chemistry and is often associated with the presence of carbonate, bicarbonate and hydroxyl ions.  In simpler terms, Alkalinity reflects the water's capacity to resist changes in pH when an acid is added.” - Trace Blackmore   Periodic Water Table With James McDonald Isothiazoline or isothiazolone. Is there a single molecular formula or is there a family of chemistries available? What is isothiazoline used for? Can you test for it? Does pH have an impact? What dosages are recommended? What microorganisms is it effective against? How much contact time is required for isothiazoline to be effective? What is the mode of action for isothiazoline? What systems is it used in? Is isothiazoline ever blended with anything else?     Connect with Scaling UP! H2O Email Producer: corrine@blackmore-enterprises.com Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O   Links Mentioned 86 Pinks and Blues: Alkalinity, Part 1 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.  

We think aout carbon emissions when we fly, not when we flush! Let me coin that phrase, which opens up my reflection this week on a water professional's carbon impact and the ways to mitigate it through deploying water technologies. Let's dive into the heart of the water sector's role in CO2 emissions and explore innovative technologies that could drastically reduce our carbon footprint.  I share my personal journey of grappling with the guilt of my carbon emissions and how it led me to discover solutions far more effective than planting trees. First, let's summarize Xylem, Cambi and Global Water Intelligence's findings on the Water Sector's Carbon Footprint. It surprisingly compares almost one to one in CO2 equivalent emissions with the aviation industry. Then, let's explore 5 Carbon Mitigation Strategies in the Water Sector: 1️⃣ Leak Reduction - Discussing the impact of 126 billion cubic meters of lost drinking water annually and how pressure management can significantly reduce this loss and the associated carbon impact. 2️⃣ Smart Pumps: How optimizing pumps with AI and machine learning can slash energy use and CO2 emissions. 3️⃣ Biogas Enhancement: The potential of anaerobic digestion and thermal hydrolysis processes in wastewater treatment plants to produce biogas, replacing fossil fuels. (And what I used to do kind of wrong in that field) 4️⃣ Aeration Optimization: The role of AI in optimizing the activated sludge process, reducing energy consumption, and mitigating nitrous oxide emissions. 5️⃣ Advocacy and Policy Influence: The importance of regulations and incentives in driving sustainable practices in the water sector. I'm closing on a personal touch, reflecting on the impact of the Water circus on the road twice a week all year long. It's great if the water sector compensates its emissions, but what if it didn't create them in the first place? Let's set ourselves on the path to 2050! Bottom line; think critically about your own carbon footprint and the broader implications of everyone's daily water use. Let's all challenge conventional ideas and present an opportunity for water professionals and enthusiasts to contribute to a more sustainable future. Additional Resources The power of MABR  Better understanding Methane emissions  Fighting Nitrous Oxide emissions in Wastewater Treatment  Cutting the Water Sector's carbon emissions in half (at no cost)  The potential of the Thermal Hydrolysis Process  Following my tracks on the IOT Use Case Podcast (together with Aerzen)  The full blog article on this week's episode covering the Water Sector's Carbon Impact  ⬇️ In this Episode ⬇️  00:00 My 12-Ton CO2 Problem 00:50 The Superpower of Water Pros 01:40 Where do the Water Sector's CO2 emissions come from? 02:51 Water Technology n°1 06:26 Water Technology n°2 09:33 Water Technology n°3 12:43 Water Technology n°4 16:11 Water Technology n°5 19:15 Conclusion

In the bubbly world of water treatment, we're about to burst some myths and unveil the incredible power of Nanobubbles. Join us as we chat with John Crisman, Senior Water Process Engineer with Moleaer.  Key Takeaways for Listeners: Nanobubbles and Water Scarcity: Discover how Moleaer's groundbreaking Nanobubble technology is revolutionizing water and wastewater treatment, offering unique solutions to the ever-growing problem of water scarcity. Pandemic's Impact on Wastewater: Explore the surprising effects of the pandemic, where increased use of disinfectants and surfactants has significantly impacted wastewater treatment processes, potentially leading to unexpected issues. Toxicity Risk Assessments and the Future of Regulation: Learn about the importance of toxicity assessments and the future of regulations in wastewater treatment. Find out how industries may need to adjust their processes to comply with forthcoming requirements. Community Outreach: Understand the vital role of community outreach in educating the public about their actions and their effects on wastewater systems. Discover how simple changes in behavior can make a significant difference. Mitigating Fats, Oils, and Greases: Explore practical tips for both households and industries to reduce the impact of fats, oils, and greases on wastewater systems. Discover how small changes can lead to significant improvements. Certifications and Education: Gain insights into the importance of pursuing certifications and educational opportunities in the water and wastewater industry to advance your career and contribute to solving pressing water challenges. Join us for an engaging and enlightening conversation with John Crisman as he shares his wealth of knowledge and experiences in the water treatment field. Be prepared to unlock the secrets of nanobubbles and their potential to revolutionize water treatment as we know it. Don't miss out on this eye-opening episode that can bring significant value to both your personal and professional life.   Timestamps 01:00 - Host Trace Blackmore thanks listeners for helping us get to our global ranking of the top 3% of all podcasts  07:00 -  Upcoming Events for Water Treatment Professionals  09:15 - Periodic Water Table With James McDonald  11:00 - Interview with John Crisman, Senior Water Process Engineer with Moleaer about Nanobubble technology  38:00 - Closing thoughts with Trace   Quotes “Nanobubbles have a unique property, different from micro and macro bubbles. They attract certain chemicals like oils, surfactants, fats, and grease. When these tiny bubbles burst, they release the energy that breaks apart these complex compounds.” - John Crisman "Our company and our technology actually work to partially oxidize these types of chemicals before they get to the biological process, breaking them down to a level where they're no longer toxic and instead, they're actually food for the biological process." -   John Crisman “With water scarcity we have to deal with these chemicals and not just dilute them. The increased concentrations of waste is going up in industrial facilities as they recycle more of their own water and use less. So really, we have to come up with a solution.”  - John Crisman “ Bring in your community. Bring them into your  waste water treatment plant to see what's going on and partner with them to reduce surfactants.” - John Crisman   Connect with John Crisman Phone: 805.286.6905 Email: JohnC@moleaer.com Website: www.moleaer.com LinkedIn: in/john-crisman-31b35b46 company/moleaer   Links Mentioned Moleaer's Nanobubble Technology Instrumental in Removal of Surfactants at Goleta Sanitary District Opinion: Simple ways to lighten the load on our water treatment plants by John Crisman Goleta Sanitary District Case Study: Selective Oxidation of Inhibitory Compounds to Improve WRRF Efficiency Sales of Lysol Up as a Result of the Coronavirus Pandemic The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.   Periodic Water Table With James McDonald The molecular formula for magnesium hydroxide is Mg(OH)2. That's one magnesium atom and two oxygen-hydrogen or hydroxyl groups. How does this compare to sodium hydroxide? In what form is magnesium hydroxide available? What color is it? How do you get magnesium hydroxide into solution?  How much mixing does it need?  What are its uses in industrial water treatment?  Why would one use magnesium hydroxide over sodium hydroxide, lime, or other similar chemistries?     

Today, we are scaling up our knowledge of supply chain management and small business resilience with our special guest, Dave Fitzgerald. Dave, who oversees a small team at a 102-year-old chemical manufacturing company, shares his expertise on critical topics that impact water treatment professionals. From understanding the complexities of molybdenum and the challenges of azole tariffs to navigating the phosphonates market, Dave provides valuable insights to help you make informed decisions in a dynamic landscape. Discover how small businesses like Dave's thrived during the COVID-19 pandemic by prioritizing customer needs and maintaining inventory, even in the face of higher costs and delays. Dave's commitment to reliability and customer satisfaction shines through as he discusses the importance of serving customers and shares his willingness to go the extra mile. Join us as we explore the key takeaways from Dave's experience, including the importance of small businesses in finding innovative solutions, the challenges of reshoring, and the potential for lower tariffs to reduce costs. Learn how to apply inventory intelligence to enhance profitability and make better inventory decisions. This episode is a must-listen for water treaters looking to scale up their knowledge and optimize their operations. Tune in to gain valuable insights that can help you thrive in today's ever-changing market. Don't miss this opportunity to enhance your inventory intelligence and boost your bottom line.   Timestamps 1:00 Trace Blackmore invites you to be part of the water community 4:15 Periodic Water Table With James McDonald  6:10 Upcoming Events for Water Treatment Professionals  11:00 Interview with Dave Fitzgerald Of North Metal & Chemical Co. about mastering inventory and product costs 49:30 Lightning Round Questions   Quotes “Molybdenum is a crazy product. Most of the primary molybdenum mines have closed down because there is residual molybdenum available in copper mines. It's a byproduct of copper mines, meaning that the copper market ends up driving how much molybdenum is dug out of the ground.”  - Dave Fitzgerald “The volatility of azoles has been difficult to manage and to import.” - Dave Fitzgerald “Phosphonates go through cycles over the course of the year.” - Dave Fitzgerald “We found during COVID, that it was the small companies that could go ahead and dig in and find ways to take care of customers, when larger companies (just because of the nature of their size), because of the different silos, and sometimes because their key performance indicators would keep them from doing the right thing and making the purchases, it may be these higher prices.” - Dave Fitzgerald   Connect with Dave Fitzgerald  Phone: 717.845.8648 Email: dfitzgerald@northchem.com Website: northchem.com LinkedIn: in/dave-fitzgerald-b9809475 Read or Download Dave Fitzgerald's Press Release HERE   Links Mentioned Industrial Water Week 2024 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.   Books Mentioned The Gap and Gain by Dan Sullivan with Dr. Benjamin Hardy Be Your Future Self Now: The Science of Intentional Transformation by Dr. Benjamin Hardy 10x Is Easier Than 2x: How World-Class Entrepreneurs Achieve More by Doing Less by Dan Sullivan and Dr. Benjamin Hardy Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect by Will Guidara  The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt with Jeff Cox   Periodic Water Table With James McDonald The chemical formula of citric acid is C6H8O7. Its preferred IUPAC name is 2-hydroxypropane-1,2,3-tricarboxylic acid.  How is citric acid used in industrial water treatment?  In what concentrations is it available?  Have you ever used it?  Is citric acid a strong or weak acid?  Does it react with metals?  If used to clean a system, what precautions or special measures should be taken?  Can citric acid in a system interfere with any water analysis you may be conducting?  

Welcome back to a special re-airing of the most popular episode from 2022 on Scaling UP! H2O - the Pinks and Blues series titled "Cooling Towers, Part 1." I'm your host, Trace Blackmore, CWT, and we're taking a deep dive into the world of Cooling Towers. For our newer listeners, Pinks and Blues episodes are our team's favorite way of answering our listener's burning questions, and this time, we're tackling a question that's crucial to anyone involved in water treatment: "What are the dos and don'ts of cleaning a Cooling Tower?" But before we can uncover those important dos and don'ts, we need to truly understand what a Cooling Tower is and why its maintenance is so vital. Cooling Towers are the unsung heroes working behind the scenes, responsible for the efficient exchange of heat in various industrial processes. This episode marks the beginning of a favored two-part series where we explore the ins and outs of Cooling Towers. So fasten your seatbelts, because we're about to embark on a knowledge-packed journey that will transform the way you think about these vital components of heat exchange. Why should you care about keeping your Cooling Towers in top shape? Well, I'll tell you why proactive maintenance matters and how neglecting these systems can lead to decreased efficiency, higher energy costs, and even safety concerns. As I always say, a Cooling Tower that's not operating at its best is a missed opportunity for optimal heat transfer. Throughout this episode, we'll be unraveling the intricacies of Cooling Tower performance and the fine balance between chemical treatments and mechanical processes. Remember, it's all about achieving that perfect "quadrinity" for the best results. Your roadside friend on the journey to better water treatment, Trace   Timestamps 1:00 - Trace Blackmore welcomes you to the most popular episode from 2022 6:30 - Upcoming Events for Water Treatment Professionals  12:00 - Answering Listener Questions  What do we need to know about cleaning a Cooling Tower?  What is a Cooling Tower and how does it work? What does it mean when “a Cooling Tower is not running efficiently?” How do you stay safe when inspecting a Cooling Tower?  What is the ripple effect when a Cooling Tower isn't working properly?  How often should we clean a Cooling Tower?  What is Cooling Tower Quadrinity?  Why a filter is important  38:00 - What do you want to hear about on future podcast episodes? 41:00 - Periodic Water Table With James McDonald   Quotes: “Less surface area for the water to come in contact with the air means that the Cooling Tower is less efficient as a heat exchanger.” - Trace Blackmore “A Cooling Tower is a heat transfer device because it allows air to interface with water, and that interface is the heat exchange.” - Trace Blackmore “If there is dirt and debris in that tower somewhere, it's not allowing us to be efficient.” - Trace Blackmore “A non-efficient heat transfer device is not doing a very good job at transferring heat.” - Trace Blackmore “A successful Legionella program is not that you have no Legionella in the system ever, it's that you know how much Legionella is in the system.” - Trace Blackmore   Connect with Scaling UP! H2O Email Producer: corrine@blackmore-enterprises.com Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ YouTube: @ScalingUpH2O   Links Mentioned 004 It's Not Easy Being Green! (the episode with Charlie Cichetti) The Tim Ferriss Show (Podcast) Episode 240 Pinks and Blues: Cooling Towers, Part 2 The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.   Periodic Water Table With James McDonald I tried to think of a bromide to say with this one, but my brain had no reaction.  How soluble is sodium bromide?  Is sodium bromide itself a biocide?  If not, how is it used for microbiological control?  When mixing sodium hypochlorite and sodium bromide, what is the theoretical mixture ratio to achieve complete conversion?  Should an excess of sodium hypochlorite be fed to ensure complete conversion?  What if you want a mixture both hypochlorous acid and hypobromous acid?  What ratios of sodium hypochlorite and sodium bromide should you feed?  What challenges could one face when using sodium bromide for microbiological control?  

Are you ready to elevate your expertise and tackle the Certified Water Technologist (CWT) exam? Join us for an engaging episode that promises to supercharge your CWT study journey without adding additional stress! Trace Blackmore and Justin Reyes, Regional Manager at EAI Water, share their best advice for taking the CWT exam, unveiling a treasure trove of insights and expert strategies.  Tune in to discover: Behind-the-scenes insights into EAI's leadership team's CWT preparation. Managing time constraints and exam jitters for a stress-free test-taking experience. A sneak peek into the exam center setting and do's and don'ts for the test day. Unlocking your reference materials' potential for optimum preparation. Justin's empowering advice for confidence-boosting. Tailored testing strategies for technical degree holders. EAI's recognition and rewards for accomplished CWTs. Justin's personal recommendation: The Scaling UP! H2O CWT Prep Course. Trace and Justin's wisdom will steer you towards triumph as you embark on your mission to become a Certified Water Technologist. Scale up your knowledge today by tuning in to this career boosting episode.    Timestamps Trace Blackmore challenges you to get your Certified Water Technologist designation this year [1:00] Getting to know Justin Reyes, Regional Manager at EAI Water [6:00] Getting your Certified Water Technologist designation [13:00] Lighting Round Questions [41:30] Upcoming Events for Water Treatment Professionals [49:30] Periodic Water Table With James McDonald [51:05] Even more Events for Water Treatment Professionals [52:00]   Quotes “There's over 5,000 questions that could appear on your CWT Exam; everyone's test will be unique.” - Trace Blackmore “I enjoyed the CWT Prep Course and felt well prepared after taking it.” - Justin Reyes  “For your slow test takers, be careful. The clock never stops during the exam.”  - Justin Reyes  “Even if you don't pass it, it's a win because you are getting experience. You have a laser focused study approach when you retake it.” - Trace Blackmore “We believe in compensation. We encourage people to take the exam. We give employees a bonus for passing, and achieving, and becoming a CWT, and a merit increase or a pay raise too once they achieve it as well. As a company, we're putting our money where our mouth is by encouraging people to get their CWT and rewarding them as well.”  - Justin Reyes   Connect with Justin Reyes Phone: 909.841.7476 Email: jnreyes@eaiwater.com Website: eaiwater.com LinkedIn: in/justin-reyes-6118a7184/   Links Mentioned Episode 297 The Latest About Getting Your CWT (with Chris Golden) Episode 262 The One About Hiring the Best Water Treaters (with Chris Bellizzi) Episode 198 The One Where We Revisit The Entrepreneurial Operating System (with Mark Winters) Episode 146 The One Where We Bring EOS and Sales Together (with Adam Shapiro) Episode 85 The One With The Business Operating System (with Mike Paton) Episode 38 The One That Shows Us How To Run Our Business (with Mark Winters) The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.   Books Mentioned What the Heck Is EOS?: A Complete Guide for Employees in Companies Running on EOS by Gino Wickman The Five Dysfunctions of a Team: A Leadership Fable by Patrick Lencioni The Jack Reacher by Lee and Andrew Child   Periodic Water Table With James McDonald Today's topic is a little basic, but what is borate?  What is it used for?  What's its chemical formula?  Is there only one?  How are borate and borax related?  In what products is borate used?  What are typical dosages for borate?  How do you measure the level of borate within a system?  What are common pH levels maintained when using borate?  What could a high level of borate but a low level of nitrite indicate in a closed loop system?     

Venture beyond the confines of your comfort zone and embark on an exhilarating journey of personal growth and discovery, all through the power of public speaking. Are you prepared to embrace a challenge that promises to elevate both your professional path and life's trajectory? Our latest podcast episode is a resounding call to action, inviting you to step out of the ordinary and conquer the obstacles that hinder your progress. Picture this: a group of visionaries from The Rising Tide Mastermind, driven by their thirst for excellence, tuned in to the wisdom of Chris Anderson's masterpiece, TED Talks: The Official TED Guide to Public Speaking.  But they didn't stop at absorbing knowledge; they transformed Chris' words into action. Fast forward to May 2023. Imagine a room filled with dozens of Mastermind Members ready to put their public speaking prowess to the ultimate test. Each Member presented on a topic they selected because it was important to themselves, and having that personal connection to the materials being presented shone through in their voices as they took the stage. Within this space, water professionals, much like you, embraced the TED Talk public speaking format, revealing their insights to an audience of peers and professionals. This dynamic event wasn't just about sharing ideas; it was a celebration of pushing boundaries, fostering camaraderie, and nurturing growth. This special episode serves as a testament to what's attainable when you confront a fresh challenge, surrounded by kindred spirits who champion your triumphs. As a water treatment professional, you're no stranger to the transformative potential of processes, and this scenario is no exception. While you listen, keep in mind that the avenue to advancement often meanders outside of your comfort zone. Would you like to nominate a speaker from this episode for the illustrious TED stage? Your path to scaling up the water treatment industry begins below. ⬇️ Discover firsthand the heights achievable when determination meets unwavering support. It's an ode to what can be achieved when you set your intentions and lean on a supportive community to cheer you on toward greatness.   Timestamps Introducing this year's Rising Tide Mastermind Live Event challenge [1:00] James Courtney The Importance of Global Fish Sustainability [22:00]  Mindy Petrocy Embracing Individuality and the Invisible Diagnosis [31:20]  Jill Cavano What are You Waiting For; Start Your Bucket List Today [38:20] Thomas Hardy It is never the right time to Volunteer [44:50] Brett Glenna Seeing The World with Chartreuse Colored Glasses [51:00] Connor Hanrahan Memento Mullet: The Story of Two Fish Learning to Swim [58:28] Closing Thoughts with Trace [1:08:00] Upcoming Events for Water Treatment Professionals [1:14:00] Periodic Water Table With James McDonald [1:15:30]   Nominate a Speaker from this episode to appear on the TED stage. It's as easy as 1, 2, 3: Follow the instructions in THIS link to Nominate a Speaker to TED  Copy the Speaker's professional profile, see links below, and paste the link into the “Please share a brief biography that includes information about this potential future TED speaker's connection to their talk topic” section Copy this podcast episode link (scalinguph2o.com/325) in the “Please provide links to online video or audio featuring the proposed speaker” section *Don't forget to click the “Submit” button in the bottom right once you've completed your Nomination.    Speakers professional profiles: James Courtney: in/james-courtney-cwt-leed-ap-379a6877 Mindy Petrocy: in/mindy-petrocy-71b84599 Jill Cavano: scrantonassociates.com/about_the_owner.html Thomas Hardy: in/thomas-hardy-3410b728 Brett Glenna: in/brettglenna Connor Hanrahan: in/connor-hanrahan-6a19021b   Connect with Scaling UP! H2O Email Producer: corrine@blackmore-enterprises.com Submit a show idea: Submit a Show Idea LinkedIn: in/traceblackmore/ Facebook: @H2OScalingUP YouTube: @ScalingUpH2O   Links Mentioned mulletparty.com The Rising Tide Mastermind Scaling UP! H2O Academy video courses Submit a Show Idea AWT (Association of Water Technologies)   2023 Events for Water Professionals Check out our Scaling UP! H2O Events Calendar where we've listed every event Water Treaters should be aware of by clicking HERE or using the dropdown menu.   Books Mentioned The 7 Habits of Highly Effective People by Stephen Covey TED Talks: The Official TED Guide to Public Speaking by Chris Anderson   Periodic Water Table With James McDonald Some of these words are fun to say and impress your family and friends.  But back to the subject at hand, EDTA.  What is it used for?  What's its chemical formula?  What does EDTA typically react with?  It's called a chelant, but does the word chelant mean?  What are the advantages of using EDTA in a boiler water system?  What are some warnings and precautions with using EDTA in a boiler system?  What are the dangers of overfeeding EDTA?  What about underfeeding?  Does EDTA react stoichiometrically with cations?  What does this mean?  Is EDTA synergistic with any other water treatment chemistries, such as polymers and phosphates?  How do you test for EDTA?  What do the phrases free chelant, combined chelant, and total chelant mean?  Are there any other chelant alternatives to EDTA?  Do you use any treatment products that contain EDTA?  

Forward Water Technologies Corp. (TSXV: FWTC) CEO, President, and Director C. Howie Honeyman discusses his company's exciting announcement regarding an agreement to develop a commercial demonstration unit to serve the lithium market in South America. Mr. Honeyman also talks about Forward Water Technologies' patented Forward Osmosis technology used to extract water from the most challenging process streams. Learn more: https://www.forwardwater.com/Watch the full YouTube interview here: https://www.youtube.com/watch?v=A-SZ0omXmwgAnd follow us to stay updated: https://www.youtube.com/@GlobalOneMedia?sub_confirmation=1

Forward Water Technologies Corp. (TSXV: FWTC) CEO, President, and Director C. Howie Honeyman discusses his company's exciting announcement regarding an agreement to develop a commercial demonstration unit to serve the lithium market in South America. Mr. Honeyman also talks about Forward Water Technologies' patented Forward Osmosis technology used to extract water from the most challenging process streams. Learn more: https://www.forwardwater.com/Watch the full YouTube interview here: https://www.youtube.com/watch?v=A-SZ0omXmwgAnd follow us to stay updated: https://www.youtube.com/@GlobalOneMedia?sub_confirmation=1