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Randal DeHart | Construction Accountant |PMP | QPA
This Podcast Is Episode 628, And It's About Efficient Payroll Implementation For Construction Business Owners mplementing an effective payroll system is crucial for construction business owners, as it directly impacts project management, employee satisfaction, and overall financial health. Given the complexities of the construction industry, including varying pay rates, overtime requirements, and the need for certified payroll reports, developing a streamlined payroll process is essential. Here are some steps to consider: 1. Determine Payroll Needs: Assess the size of your workforce (hourly vs. salaried employees). Identify the types of workers (e.g., subcontractors, full-time employees) and ensure your payroll system can handle various pay rates and classifications. 2. Choose the Right Payroll Software: Look for software that caters to the construction industry's needs, including support for job costing, lien waivers, and compliance with prevailing wage laws. Ensure it has features for tracking time worked, overtime, and benefits. 3. Set Up Employee Information: Gather necessary documentation for all employees, including W-4 forms, identification, and relevant licenses. Enter employee data into the payroll system, including their pay rates, tax information, and benefits enrollment. 4. Establish a Time Tracking System: Implement a reliable method for tracking hours worked. This can be done via paper timesheets, digital time clocks, or mobile apps. Ensure the method complies with labor regulations regarding work hours and overtime. 5. Understand Payroll Tax Obligations: Familiarize yourself with federal, state, and local payroll taxes, including Social Security, Medicare, and unemployment. Set up an account with the IRS and pay estimated taxes regularly to avoid penalties. 6. Communicate with Your Team: Educate your employees about how the payroll system works, including how to report hours worked and any deductions they may see. Keep an open line of communication for any payroll-related questions or concerns. 7. Run Payroll: Determine a payroll schedule (weekly, bi-weekly, or monthly) that best suits your business needs. Process payroll on time, ensuring accurate calculations for hours worked, overtime, and deductions. 8. Maintain Compliance: Stay updated with labor laws and regulations specific to the construction industry to avoid compliance issues. Keep records of payroll transactions and employee information for audit purposes. 9. Review and Adjust: Regularly review your payroll processes for efficiency and accuracy. Make adjustments as needed to enhance effectiveness and address any emerging issues. Consider soliciting employee feedback about the payroll process to identify any areas for improvement. By following these steps, construction contractor business owners can implement a payroll system that meets their operational needs and effectively supports their workforce. Now, what if you already have a system in place? Upgrading or changing your payroll system offers numerous significant benefits. Saving time and money, making everyone's lives easier, and improving integration are good reasons to consider a change. But if the switch is mishandled, the results can be catastrophic and lead to long-lasting problems. So, please make sure that you allocate the project the time it requires. While some people may indeed enjoy coming to work, earning money is the main reason most people seek employment. Our jobs make the world go round, supporting us and our families so that we can afford everything else in life. Not receiving payment correctly is a significant issue for your crew. As a construction business owner, you want to ensure your employees are paid sufficiently and on time. This protects your business and their happiness. Changing payroll systems is a huge undertaking. Many moving parts and people will be affected. Ensure that this project receives the time and attention it deserves. Determine what will be necessary to make the transition, understand who it affects, and communicate with everyone involved. The planning process is critical. Treat it as the foundation to making the switch, and the rest will fall into place. The primary motivation for implementing a new payroll system is to simplify processes. Yet, many construction businesses overlook how their new technology can help. It's easy to lean on old methods for getting things done because they're familiar, but that would be a mistake when switching to a new payroll system. Ensure you are familiar with and understand the features of your new platform. The real-time, monetary, and energy savings will be realized here. Automate anything you can. When these tools prove their worth, your team will understand the rationale behind the switch. That is why we're here. Fast Easy Accounting streamlines construction payroll by offering specialized services tailored for the industry's unique needs. Our bookkeeping services are designed to seamlessly assist you with your payroll processes, ensuring efficiency and accuracy at every step. Here's how we can help: 1. Tailored Solutions for Construction Payroll: We understand the unique challenges of construction payroll, such as varying pay rates, overtime calculations, and compliance with regulations. Our services are customized to meet these needs, ensuring every worker is paid correctly and on time. 2. Time Tracking and Data Management: We offer tools and systems for accurately tracking hours worked, including overtime and different pay classifications. Whether through digital time clocks or integrated apps, we help set up a reliable time management system that feeds directly into payroll, minimizing the risk of errors. 3. Compliance Assurance: Navigating payroll tax obligations can be complex, especially in the construction industry. Our bookkeeping services inform you about federal, state, and local regulations, ensuring you comply with all payroll tax requirements. We handle the calculations and submissions, allowing you to focus on your projects. 4. Efficient Payroll Processing: We streamline payroll by automating everything from calculating wages to processing payments. Automating these tasks saves you valuable time, allowing you to allocate resources more effectively. 5. Record Keeping and Reporting: Accurate documentation is critical for construction businesses, especially for audits and employee inquiries. Our services include maintaining thorough payroll records and generating necessary reports, such as certified payroll for government projects, that are easily accessible when needed. 6. Training and Support: We train your staff to use payroll systems effectively and provide ongoing support for any questions or issues. This ensures that your team feels confident and knowledgeable about the payroll process. 7. Monthly Reviews and Adjustments: Payroll needs can evolve as your business grows. We conduct regular reviews of your payroll processes and reports, making adjustments as necessary to enhance efficiency and address any new requirements that may arise. Final thoughts A well-implemented payroll system ensures that employees are paid accurately and on time and helps managers maintain compliance with labor laws and regulations. Furthermore, integrating payroll with project management and job costing enables better tracking of labor expenses and profitability for each project. Deciding to change your payroll system is a big undertaking. But with some planning and preparation, it can be a smooth and rewarding transition. For construction business owners, investing in a robust payroll solution means gaining a competitive edge, improving operational efficiency, and creating a positive work environment that fosters employee loyalty and productivity. By utilizing our bookkeeping services, construction business owners like you can ensure your payroll processes are compliant, accurate, and streamlined to support overall business growth and employee satisfaction. Let us handle the complexities of payroll while you focus on what you do best—building and growing your business. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 627, And It's About The Essential Benefits Of A Purchase Order System For Contractors Running a small business is no small feat. Every purchase, every invoice, and every supplier relationship counts. But as your business grows, so does the complexity of managing procurement. This is where a Purchase Order (PO) System can help. The importance of a POS for contractors cannot be overstated. In the fast-paced and often unpredictable world of construction, managing resources effectively is crucial for the success of any project. It is a fundamental tool that helps contractors streamline their procurement processes, maintain budget control, and ensure efficient communication with suppliers. What is a Purchase Order System? A POS tool helps businesses manage and automate the procurement process. It replaces manual methods with a structured, digital system to create, track, and manage purchase orders from start to finish. Think of it as your time-saving, mistake-reducing, cost-controlling ally in procurement. Do you need one? Let's examine the benefits of using a purchase order system to help you decide if it is right for your business. 1. Reduce procurement time How much time do you spend manually tracking purchases or chasing up approvals? A purchase order system streamlines the entire process, liberating you from the burden of admin tasks. With just a few clicks, you can generate POs, send them for approval, and share them with suppliers. It simplifies requests by automating repetitive actions, helps you quickly process orders, and document all necessary approvals, freeing you up to focus on growing your business. Quick Tip: Look for a system that integrates seamlessly with your accounting software to automate even more of your workflow. 2. Enhance data quality Errors in procurement paperwork can lead to unnecessary spending or damaged supplier relationships. A PO system eliminates manual entry and tracks every detail, ensuring accurate and consistent records. You can keep track of materials and supplies needed for a project, reducing the risk of running out or over-ordering. For example, automating data entry and storing everything in one place reduces mistakes, and locating records becomes much easier come tax season. Quick Tip: Choose systems with robust reporting features to give you insights into purchasing data. 3. Improve cost control Do you sometimes overspend because you aren't tracking expenses in real time? A purchase order system changes this by offering real-time cost monitoring. It helps you manage your funds by clearly recording what has been ordered, how much it costs, and when payment is due. The system links each purchase to a budget, instantly allowing you to see the impact. This ensures funds are appropriately allocated and prevents unexpected costs from creeping up. Quick Tip: Ask us how we can set your PO system for you. 4. Streamline internal approvals How often do you deal with approval bottlenecks slowing down necessary purchases? With a PO system, approvals are digital, fast, and traceable. It facilitates communication between you and your suppliers. They provide a formal way to convey requirements and expectations, which can reduce misunderstandings. You can set up tiers of approval based on purchase size or department, and team members can quickly approve requests from anywhere. This gives you the control to make decisions without the hassle of paperwork. Quick Tip: Implement systems that offer mobile notifications for approvals to keep things moving even when key decision-makers are on the go. 5. Simplify compliance and audits Small businesses can find it daunting to keep track of compliance. PO systems create a clear audit trail, providing peace of mind that every purchase and approval is documented. In an industry where disputes can arise over the quality or timelines of materials, having a documented purchase order can safeguard contractors and suppliers. It establishes an explicit agreement regarding the purchase terms, offering a measure of protection should any issues arise. This legal backing can be invaluable in negotiations or as evidence in disputes. Quick Tip: For construction companies with complex regulations, ensure your PO system can handle complicated transactions and has audit-ready reporting features. By formalizing the process of ordering materials, you can convey your requirements to suppliers. With a purchase order in place, both parties have a documented reference that outlines the specifics of the transaction, including quantities, prices, and delivery timelines, which fosters a more collaborative and transparent relationship. This system creates a reliable audit trail. This is particularly important for financial reporting and compliance for contractors like you. Having a well-documented record of all purchases helps simplify the audit process, providing transparency and clarity that can build trust with clients, stakeholders, and financial institutions. In conclusion A purchase order system is not merely a bureaucratic formality but a vital contractor tool that supports effective budget management, inventory control, communication, legal protection, efficiency, and auditing. By incorporating a robust purchase order system into your operations, you can enhance your overall project management capabilities and increase the likelihood of delivering quality results on time and within budget. If any of the challenges above resonate with you, then a purchase order system might be necessary to sort your procurement, save time, and control costs. Even for small construction businesses, the advantages, like improved efficiency and better supplier relationships, can have a significant impact as your operations grow. Why not explore some options? Many PO systems offer free trials, giving you a risk-free opportunity to see how they could transform how you handle procurement. Start taking control of your purchases and setting your small business up for success. Chat with me today. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 626, And It's About From Chaos To Clarity: The Right Construction Job Management System Running a business involves countless moving parts, which can feel overwhelming. From managing projects and keeping the team on the same page to ensuring profitability. Have you ever sent an email about a critical update only to find that team members missed it? With a job management system, those headaches disappear. Given the industry's complexity and unique challenges, effective job management is crucial for construction contractors. Managing multiple projects, coordinating teams, tracking budgets, and ensuring timely completion are just a few daily demands. A well-implemented job management system can be a game changer, streamlining operations and improving efficiency. But how do you know if a job management system is right for you? And if it is, how do you select the one that best suits your needs? Let's break it down. The key benefits of using a Job Management System Investing in a job management system doesn't just make tasks easier—it helps your business thrive. Here are the top benefits of implementing one into your workflow: 1. Centralized Project Management A job management system allows contractors to manage all projects from a single platform. This central hub provides easy access to project timelines, tasks, and milestones, ensuring everyone knows their responsibilities and deadlines. 2. Enhanced Communication Clear communication is vital on construction sites. Job management systems facilitate real-time updates and notifications, reducing the likelihood of miscommunication between team members, subcontractors, and clients. 3. Efficient Resource Allocation Construction projects often require careful scheduling and resource allocation. Job management tools help track materials, labor hours, and equipment, ensuring that resources are used efficiently and reducing downtime on-site. 4. Real-time Reporting and Tracking These systems provide real-time updates on project progress, budget adherence, and timelines. This visibility enables contractors to make informed decisions and adjustments as needed, minimizing delays and cost overruns. 5. Financial Management Keeping construction projects within budget is critical. Job management systems help track expenses against budgets, providing insights into profit margins and alerting contractors to any financial discrepancies before they escalate. 6. Compliance and Documentation The construction industry is heavily regulated, and keeping track of permits, safety regulations, and compliance documents can be overwhelming. A job management system helps streamline this documentation, ensuring everything is up-to-date and easily accessible. How to Choose the Right Job Management System for Construction Contractors 1. Focus on your business needs Ask yourself, "What are my top priorities right now?" You may need better tracking for resource allocation. Your focus may be on speed or improving client communication. Write down what matters most—this will guide your decision. Determine your key requirements as a construction contractor. Consider factors like project size, number of team members, and specific functionalities you need, such as scheduling, budget tracking, or safety compliance. 2. Consider your budget Some systems offer all the bells and whistles, but they may strain your budget. Be realistic about what you're willing to spend. Remember, it's okay to focus on features that align with your goals and accept trade-offs for secondary needs. While investing in a robust solution is essential, ensure you find one that offers the features you need without overspending. 3. Understand your team and client needs Your team will use the system daily; in some cases, so will your clients. Choose intuitive and user-friendly software, especially if your team or clients have varying levels of comfort with technology. Given the diverse tech proficiency of team members, a user-friendly interface can enhance adoption and minimize training time. 4. Evaluate core strengths Every job management system has strengths. Some excel in scheduling and resource management, while others shine in reporting or integration with other apps. Research each tool's strengths and match them with your specific demands. Evaluate features tailored specifically for construction, such as Gantt charts for scheduling, bid management, and mobile accessibility for on-site updates. 5. Think beyond your industry Focusing on software marketed exclusively to your industry is tempting, but don't limit yourself. Tools designed for other sectors often have features that better align with your company's unique needs. Broaden your search to explore all options. Opt for a system that integrates well with other software you're using, such as accounting tools or design software. This can streamline processes and maintain data consistency across platforms. 6. Plan for implementation Even the best systems won't work unless they're properly implemented. Consider how much time and effort it will take to onboard your team, migrate data, and integrate the software into your operations. Look for providers that offer support or training to make this process smooth. Consider providers that offer solid customer support and training resources. Transitioning to a new job management system requires time and effort, so having assistance available can ensure a smoother onboarding process. Final thoughts A job management system can transform your business, helping you work smarter, not harder. It fosters better teamwork, provides real-time insights, and saves you from labor-intensive manual work—all while keeping your bottom line in check. A robust job management system can significantly enhance the efficiency and effectiveness of construction contractors. These tools can facilitate better project outcomes and increased profitability by providing streamlined communication, real-time data, and improved resource management. When selecting a system, focus on your specific needs, budget constraints, and the usability for your team. With the right job management solution, construction contractors can minimize chaos and focus on delivering quality results more efficiently. The right choice isn't solely about features; it's about finding something that aligns with your goals and empowers everyone, the team, and clients, to succeed. Let's chat today, and let me know if you need help choosing the right system for your construction company. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 624, And It's About Trading For Sales Vs. Trading For Profit In the Construction Business Times were tough, so Remodeler John decided to lower prices below those of his competitors. He promoted a charge-out rate 20% below the industry average, explaining that his overheads were lower than those of larger companies. The turning point came after advice from his mentor. "You're selling yourself short, John," said the mentor. "With your qualifications and experience, you should charge at least as much as other businesses – if not more. I understand your marketing strategy, but I don't think clients see it that way. They are more likely to interpret lower costs as lower value and quality. In your industry, confidence goes a long way, so you shouldn't be afraid of marketing yourself at a price that reflects your expertise and experience." Then came the call from his accountant. "Aren't the sales figures great?" said John, getting his bit in first. "Yes," said the accountant, "impressive sales indeed. That's the good news. The bad news is that the business has actually lost money over the last quarter." This was how John learned that trading for sales and trading for profit could be different. Chasing sales revenue is fine, provided your prices give you a sustainable profit. John hadn't checked his costs for some time, so the unwelcome news from the accountant came as a shock. In the construction industry, business strategies can vary significantly, particularly regarding the goals of trading for sales versus trading for profit. Understanding the distinctions between these two approaches is essential for contractors and construction businesses aiming for long-term success. Trading For Sales Trading for sales focuses primarily on generating revenue and increasing the volume of work undertaken. Businesses adopting this approach often prioritize: 1. Volume Over Margin: The goal is to secure as many contracts as possible, even accepting lower profit margins. This strategy can be beneficial for establishing a market presence and building a portfolio of work. 2. Winning More Contracts: Construction companies may aggressively bid to win contracts, often underestimating costs to make their proposals more attractive. This can lead to an immediate revenue influx but risks squeezing profit margins. 3. Short-Term Focus: While generating sales volume can provide immediate cash flow relief, it may divert attention from long-term sustainability and profitability. 4. Increased Risk: Accepting low-margin projects can expose businesses to more significant risks, especially if unforeseen costs arise or projects exceed budgets. Trading For Profit In contrast, trading for profit emphasizes the importance of maintaining healthy profit margins and sustainable business practices. Key aspects of this approach include: 1. Cost Analysis: This strategy involves thorough cost assessments to ensure all expenses are covered, and a reasonable profit margin is included in pricing. It prioritizes profitability over sheer sales volume. 2. Selective Contracting: Businesses may focus on projects that align with their capabilities and offer the best profit potential rather than simply accepting every available job. 3. Building Long-Term Relationships: Trading for profit often emphasizes forming relationships with clients based on trust and quality of work, leading to repeat business and referrals rather than one-off contracts. 4. Investment in Quality: By prioritizing profit, companies can invest in high-quality materials and skilled labor, enhancing their reputation and leading to better long-term outcomes. Finding the Balance While the two strategies may seem mutually exclusive, many successful construction businesses find a balance between trading for sales and trading for profit. Here are some strategies to consider: 1. Diversified Projects: Secure a mix of contract types—some aimed at building sales volume while others focus on profitability. This allows for stability and growth. 2. Efficient Operations: Improve operational efficiency to reduce costs without sacrificing quality. This can help improve profit margins while still being competitive in bidding. 3. Data-Driven Decisions: Utilize accurate bookkeeping and financial analytics to guide decisions. Understanding past project performance can help inform future bids and strategies. 4. Building Value: Shift client perceptions by emphasizing the value of your work rather than just the cost. Clients who recognize quality and reliability may be willing to pay a premium. How Construction Bookkeeping Can Help You Avoid Selling Yourself Short And Price Your Services Competitively Accurate bookkeeping can distinguish between thriving and surviving in the competitive construction world. Many contractors struggle with pricing their services correctly, often leading to undervalued projects and lost profits. Here's how effective construction bookkeeping can help you avoid selling yourself short and ensure you price your services competitively. Understanding Your Costs One of the primary benefits of bookkeeping is gaining a clear understanding of your costs. This includes direct costs such as materials and labor, and indirect costs like insurance, permits, and overhead. By tracking these expenses meticulously, you can gain insightful data about your actual costs, allowing you to create a pricing strategy that accurately reflects the value of your services. Improved Project Costing Construction bookkeeping involves detailed project costing, which enables you to evaluate how much time and resources are spent on each project. Analyzing past projects can identify cost overruns or savings trends that inform your future bids. Knowing the real costs helps ensure you're not underbidding your work, allowing you to set prices that fairly compensate you for your effort and expertise. Cash Flow Management Effective bookkeeping helps you manage your cash flow effectively. By keeping tabs on income and expenses, you can avoid the pitfalls of cash flow shortages that often plague contractors. A healthy cash flow allows you to invest in quality materials, hire skilled labor, and cover unexpected expenses without compromising future projects. This financial stability strengthens your position when pricing your services. Competitive Pricing Strategy With accurate financial data at your disposal, you can analyze what competitors are charging for similar services. Understanding the market rate allows you to adjust your pricing strategy accordingly. Comprehensive bookkeeping gives insights into deciding whether you compete on price, quality, or unique services. Financial Insights for Growth Detailed financial records provide insights not just for pricing but also for long-term growth. By assessing the profitability of different services or projects, you can strategically focus on the most lucrative areas of your business. This means you can price your services to reflect the value of your unique expertise and position yourself competitively in the marketplace. Final thoughts The trade-off between sales and profit is a critical consideration in the construction business. While generating sales volume can boost short-term revenues, focusing on profitability ensures long-term sustainability and growth. Striking a balance between these two approaches allows your construction company to thrive in a competitive market, optimizing revenue and profitability for lasting success. Accurate construction bookkeeping is vital for ensuring you don't sell yourself short. Offering a clearer picture of your costs, optimizing project bids, managing cash flow, and formulating a competitive pricing strategy empowers you to price your services competitively. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 623, And It's About The Art Of Giving And Receiving Constructive Criticism In Construction Think about the last time you gave or received feedback. Did it inspire growth and improvement or leave someone feeling deflated? When done right, constructive feedback is a powerful tool for driving success. But it's a fine line – getting it wrong can do more harm than good. For business owners, managers, and team leaders, effectively giving and receiving constructive feedback isn't just a nice skill; it's a necessity. Feedback shapes stronger teams, builds trust, and moves companies forward. In the construction industry, where projects are often complex and involve numerous stakeholders, giving and receiving constructive criticism is essential for success. Feedback can significantly impact safety, quality, and project timelines, making it crucial to foster a culture where constructive feedback is the norm rather than the exception. Understanding Constructive Criticism Constructive criticism in construction focuses on performance, processes, and safety rather than personal attributes. It aims to highlight areas for improvement while providing actionable suggestions to enhance skills and procedures. This feedback cultivates a transparent work environment where team members feel empowered to address challenges without fear of personal confrontation. Constructive Feedback vs. Destructive Criticism Not all feedback is created equal. Constructive feedback is designed to promote growth. It's specific, actionable, and focuses on behavior or outcomes, not personal traits. Destructive criticism, on the other hand, often comes off as judgmental and unhelpful, targeting the person rather than the problem. Consider these examples: Constructive Criticism: I noticed a few inconsistencies in the framing of the last project. Let's review the measurements to improve them for the next build and ensure we're aligned. I believe this will help enhance the overall quality of the work and avoid any potential issues during inspections. Destructive Criticism: The framing on that last job was terrible. You need to get it right, or this line of work isn't for you. In the first example, the feedback focuses on improving the work and offers support, while the second example is judgmental and demoralizing, focusing solely on the individual's shortcomings. Constructive feedback opens the door to improvement, while destructive criticism shuts down. By aligning feedback with a growth mindset, businesses can foster trust, encourage professional development, and build an environment where individuals and teams thrive. Why Constructive Feedback Matters Great feedback isn't just about pointing out mistakes – it's a catalyst for growth. Here's how constructive feedback benefits construction businesses: Improves employee performance: Identifies strengths, weaknesses, and areas for improvement. Enhances team dynamics: Encourages open communication and collaboration. Builds trust and engagement: Employees feel valued when their growth is a priority. Fosters continuous learning: Positioned as a tool for development, feedback encourages individuals to keep improving. Drives business success: Growth at the individual level contributes directly to company goals. Employees need to know their work matters, and constructive feedback signals that their success is tied to the business. How to give constructive feedback effectively: Providing great feedback takes preparation, empathy, and a strategic approach. Here's a breakdown of how to deliver it successfully: 1. Choose the right time and place Deliver feedback privately where the person feels comfortable and safe to discuss openly. Avoid giving feedback in the heat of the moment; instead, allow emotions to settle so the conversation remains productive. 2. Be specific and focused Vague feedback like "You need to do better" isn't helpful. Instead, reference specific situations and actions. For example, say, "During yesterday's client call, I noticed some confusion about the project timeline. Preparing a detailed overview beforehand might help in future calls." 3. Use "I" statements Frame feedback with "I" statements to avoid sounding accusatory. For example: Instead of "You're always interrupting me," say, "I felt interrupted during our meeting, and it made it difficult for me to express my points." 4. Balance positives and negatives Use the feedback sandwich technique: Start with a positive comment. Address the area for improvement with actionable suggestions. End with encouragement. For example Positive Comment: The team did an excellent job with the safety protocols on the last project. Everyone was vigilant about wearing helmets and harnesses, which helped create a safe work environment. Area for Improvement: However, I noticed a few delays in material deliveries that could have been better managed. For future projects, let's improve our communication with suppliers to make sure everything gets on time, as this will help keep us on schedule. Encouragement: Overall, I'm really impressed with everyone's dedication. If we can tighten up the logistics of material deliveries, we'll see even greater success on our projects. Keep up the great work! This structure helps maintain morale while addressing areas for improvement, fostering a constructive atmosphere for the team. 5. Offer solutions and support Feedback shouldn't just point out issues – it needs to provide solutions. For instance, suggest additional training, offer to share the workload, or brainstorm ideas together. This shows a commitment to the person's growth. 6. Follow up Check in after the feedback conversation to see how the individual applies the advice. This shows that your feedback wasn't a one-off critique but part of an ongoing growth process. Receiving constructive feedback positively: Feedback is a two-way street. Learning to receive it with an open mind is just as crucial. Here's how to ensure you're extracting the most value from feedback: 1. Listen actively When receiving feedback, focus on understanding rather than responding. Avoid interrupting or dismissing the feedback outright. Instead, paraphrase to confirm understanding, e.g., "I'm hearing that I should work on communicating deadlines more thoroughly. Is that correct?" 2. Avoid defensiveness It can be tempting to explain away criticism, but doing so may make you seem resistant to growth. Accept feedback with humility and thank the individual for pointing out opportunities for improvement. 3. Reflect on the information Take time to process the feedback before acting on it. Ask yourself: What specific actions can I take to improve? Is there a pattern in the feedback I've received? How can I use this information to grow? 4. View feedback as an opportunity Having a growth mindset is key. Look at feedback not as criticism but as an investment in your potential. 5. Implement changes Feedback without action benefits no one. Develop a clear plan to address areas of improvement and track your progress. Building A Feedback-Positive Environment To truly unlock the power of feedback, create a culture where feedback is valued, sought after, and given freely. Here's how: To make feedback a regular part of your business culture, hold routine one-on-ones, team debriefs, or anonymous surveys. Celebrate employees who both give and act on constructive feedback. This reinforces its value and shows that it's a tool for growth, not punishment. When leaders seek and act on feedback, it sets the tone for the entire business. An open and transparent leadership style fosters a safe environment for feedback. Equip managers and team members with the skills to give and receive feedback effectively. Training in conflict resolution, active listening, and emotional intelligence can be game-changing. Final thoughts By prioritizing constructive criticism, the construction industry can improve individual performances and enhance overall project outcomes, ensuring that teams work more effectively together and that projects are completed safely and on time. Constructive feedback is more than a tool – it's a mindset. It encourages growth, builds trust, and empowers you to achieve your full potential. Whether you're delivering it to your team or receiving it from others, the key lies in empathy, clarity, and a focus on solutions. Here's your actionable takeaway: Start small. Use the strategies in this blog to have one meaningful feedback conversation this week. Observe the impact, refine your approach, and make feedback a regular part of your leadership toolkit. The benefits will cascade beyond your expectations – for your people and construction business. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 622, And It's About Identifying Gaps To Improve Your Construction Business Marketing Visibility is essential for your handyman or contracting business for several key reasons. Effective marketing helps your company stand out in a competitive market, and promoting your services can help you reach a wider audience and become known in your community. Potential customers are more likely to hire someone they have heard about or seen advertised. This credibility is crucial for a service-based business like yours, where customers rely on reputation. Sharing content like the project "before and after," tips, and how-to guides can demonstrate your expertise and help you connect with your target audience. Many construction businesses are vying for the same residents and homeowners, but active marketing helps you stay relevant, ensuring your company remains top-of-mind for potential clients. Remember that adaptability is also essential when assessing gaps in your construction marketing. The marketplace is continually evolving, so adjust your strategies according to changing consumer needs, trends, or new services you may offer. Don't have a whole marketing team? Invest your time and resources wisely. Consider the following areas first: ask yourself these questions, and start tracking and analyzing your results to see what's working and what isn't. 1. Am I identifying and understanding my target audience? If your messaging doesn't resonate with your ideal clients, it might not be effective. 2. Is my website optimized for search engines, mobile-friendly, and up-to-date? A lack of an engaging online presence can significantly limit your reach. 3. Am I consistently creating and sharing valuable content that showcases my expertise? Gaps in content marketing can lead to missed opportunities for engagement and brand building. 4. Am I actively engaging with my audience on social media platforms? If you're not leveraging these channels effectively, you may be missing out on building relationships and community. 5. Are my methods for generating leads diversified? Relying too heavily on one method can leave you vulnerable if that channel dries up. 6. Am I actively seeking and promoting customer testimonials? A lack of social proof can hinder potential clients' trust in your services. 7. Am I attending industry events or networking with other professionals? This can be crucial for building connections and referrals. 8. Am I tracking my marketing efforts effectively? Without analysis, it's challenging to determine what's working and what needs improvement. By identifying and addressing these gaps, you can develop a more robust construction marketing strategy and build a better foundation of systems and processes that can drive better results. However, time constraints make it challenging to market your services, especially when you're a one-person company. Many contractors are directly involved in on-site operations, leading to long hours and physical exhaustion. As a result, marketing tasks often get pushed aside. Also, not everyone has the skills to create effective strategies, understand digital tools, or navigate social media. If you're still following along, the good news is that you've already taken the initiative. Answering the questions earlier is an excellent start. If you haven't done so, learn the marketing basics relevant to your construction business. Online courses and resources can provide valuable insights without requiring extensive time commitments. First, establish specific, measurable marketing goals to help prioritize efforts. Having a clear focus can streamline decision-making and resource allocation. Since you might need to invest in professional help in these key areas and high-impact tasks, check which ones you can do and the ones that you need to outsource: 1. Brand Development Establishing a strong brand identity is vital. You need a compelling logo, a brand messaging, and a consistent visual presence across all marketing materials. 2. Website Optimization Many solo construction business owners lack a professional, user-friendly website. Assistance in designing and optimizing a website for SEO can help your website attract more visitors and convert them into leads. 3. Social Media Strategy Navigating social media platforms can be overwhelming. You may need help defining your target audience, choosing the right platforms, and creating engaging content that resonates with your potential clients. 4. Content Marketing Creating informative blog posts, videos, and case studies that showcase expertise can be challenging. You may require support generating relevant content highlighting your projects and industry knowledge. 5. Search Engine Optimization (SEO) Understanding how to rank higher in search engine results is crucial. Assistance with local SEO strategies to ensure you appear in searches within your service areas will do wonders for your marketing. 6. Lead Generation Finding effective ways to generate high-quality leads can be difficult. Look for guidance on using online advertising, networking events, and referrals to attract new clients. 7. Email Marketing Developing an email marketing strategy to stay in touch with past clients and nurture leads is often overlooked. Consider creating effective email campaigns that engage your audience and drive repeat business. 8. Reputation Management Building and maintaining a positive reputation is essential. You may need help managing online reviews, responding to feedback, and leveraging testimonials to build trust with potential clients. 9. Competitive Analysis Understanding the competitive landscape helps contractors like you with positioning. Analyzing competitors' marketing strategies to identify opportunities and threats will set you apart and drive your construction business forward. 10. Networking and Partnerships Collaborating with other industry professionals can lead to new opportunities. For mutual referrals, you may require support building relationships with suppliers, architects, or real estate agents. What you can do right now? Start small. Implement small marketing initiatives that require minimal time and resources but can still deliver results—for example, posting a project update on social media or scheduling marketing activities in advance using a content calendar. This helps keep marketing efforts organized and ensures content is consistently shared. Final thoughts Addressing these gaps can enhance your visibility, attract new clients, and ultimately grow your business. Rather than spreading resources too thin, focus on marketing activities that yield the highest returns, such as building a strong online presence or generating referral networks. Invest in professional help. If budget allows, consider hiring freelancers or marketing agencies to handle tasks like website design, SEO, or social media management. We support contractors like you with Marketing, Accounting, and Production. Whether you're just starting or a seasoned veteran, we are here to help. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 621, And It's About Transforming Your Construction Team Through Support And Collaboration Being a construction manager and a business owner requires a unique blend of skills and attributes essential for effectively leading a crew. Leadership is at the forefront of this role, as a construction manager must inspire and motivate their team to achieve project goals while maintaining safety and quality standards. This involves clear communication, conflict resolution, and a collaborative team environment. Responsibility is another key element. A construction manager oversees the site's day-to-day operations and bears the weight of financial and legal obligations associated with the business. This includes managing budgets, ensuring compliance with regulations, and maintaining client relationships. Making informed decisions under pressure is crucial, as any misstep can have significant consequences. Handling a problematic construction contractor on a job site can also add to your work challenges, but adopting a proactive and positive approach can help you manage the situation effectively. Here are some strategies to consider: 1. Communication is Key Open lines of communication are essential. Hold regular meetings to discuss progress, challenges, and expectations. Encourage your crew members to voice their concerns and suggestions, which can help foster a collaborative environment. 2. Understand Their Perspective Take time to listen and understand the reasons behind your crew's difficulties. Whether it's workload stress, unclear instructions, or personal issues, knowing the root cause can help you address their concerns more effectively. 3. Set Clear Expectations Ensure that all crew members understand their roles and the project's goals. Clearly defined tasks and responsibilities can reduce confusion and help everyone focus on their objectives. 4. Provide Support Offer help through additional resources, training, or simply being available to answer questions. Showing that you care about their success can boost morale and productivity. 5. Stay Professional Remaining calm and composed is essential, even when tensions rise. Responding to negativity professionally and respectfully can help de-escalate conflicts and maintain a positive work atmosphere. 6. Conflict Resolution When conflicts arise, address them promptly. Use a calm approach to mediate disputes, focusing on finding a solution for everyone involved. Avoid taking sides to maintain fairness. 7. Recognize Achievements Acknowledge your crew's good work, no matter how small the accomplishments may seem. Recognition can boost morale and motivate the team to overcome challenges together. 8. Lead by Example Demonstrate the work ethic and attitude you want to see in your crew. Your leadership style can set the tone for the entire work environment, influencing how the crew interacts and handles difficulties. 9. Be Flexible Construction projects often come with unexpected challenges. Flexibility and openness to adjustments can help you navigate these situations and maintain team morale. 10. Seek Feedback After resolving issues, seek feedback from the crew on the process. This can lead to valuable insights and improvements for future projects. We settled for a different approach. In all our construction companies, we use a process to encourage innovation and optimize production at three specific times during the day: morning, noon, and afternoon. Morning —We provided light snacks, pastries, fruit, bottled water, juice, coffee, and tea. We begin the day by informing the team about the legal requirements and end with a sheet of paper listing the goals for the day for each crew, which the superintendent/foreman/lead person, whatever title you use, keeps in their portfolio. Noon—Lunch is also provided. Each person gives a morning progress report and afternoon target, which are updated on a paper sheet listing the day's goals. Afternoon—Work stops ten minutes before everyone is due to clock out, and everyone gives an afternoon progress report and next-day target, which is updated on a sheet of paper listing the goals for the day. Why Provide Snacks And Meals? Three Reasons - PROFIT! PROFIT! PROFIT! Your construction workers may or may not have a hearty breakfast before coming to work, depending on various factors outside your and their control. Well-fed construction workers produce more work in less time with fewer mistakes, which saves you time and money on labor, materials, warranty work, and other costs. After a few hours of intense construction work, they could be dehydrated. Having burned several calories, their stomachs could be sending essential messages regarding food. This usually results in them slowing down a little bit, costing your company some profit dollars. You should notice steady increases in production because everyone's needs are met, and each member of your crew—Journeymen, Apprentices, and Laborers—has a voice. This fosters a positive atmosphere. Additionally, you can expect substantial increases in innovation as an ongoing process, all while maintaining uninterrupted production. In addition, a successful construction manager and business owner must possess a multifaceted skill set. This includes technical knowledge of construction methods and materials, project management expertise, and a deep understanding of industry regulations. Additionally, proficiency in risk management, scheduling, and resource allocation is vital in navigating the complexities of each project. Adaptability is essential, as construction projects often face unforeseen challenges. A construction manager must be able to think on their feet and adjust plans as necessary to keep projects on track, demanding technical skills and a strong sense of judgment and creativity. Final thoughts The role of a construction manager and business owner is rewarding and demanding. It involves a delicate balance of leadership, responsibility, and diverse skill sets, all of which converge to ensure that projects are completed successfully, on time, and within budget. Leading your crew effectively involves not just managing tasks but inspiring and developing your team to meet project goals while fostering a positive and productive work environment. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 620, And It's About Overcoming Challenges In Construction Project Estimates And Submissions In the bidding process, contractors prepare detailed proposals that outline their approach, costs, and timelines for a project. This involves thoroughly understanding the project specifications, assessing the site conditions, and determining the resources needed. Competitive bidding requires a balance between offering a competitive price and ensuring the proposal reflects the quality and reliability of the work. Negotiation plays a key role after bids are submitted. You must communicate effectively with clients and address any questions or concerns. Flexibility can be crucial during talks; you may need to adjust your terms or pricing to meet client budgets without compromising quality. Here are some of the primary challenges you (or most small construction business owners) face when estimating and submitting bids: 1. Inaccurate Cost Estimates Estimating costs accurately is one of the most significant hurdles. Accurately pricing materials, labor, and overhead can be complex, especially in fluctuating markets. You may also lack access to comprehensive data or historical project information, leading to potential underbidding or overbidding. Both scenarios can have adverse effects—underbidding can result in losses while overbidding might drive clients to competitors. 2. Limited Resources Many small construction businesses operate with limited resources, challenging the bidding process. You may not have dedicated staff to handle estimates and bids, increasing workloads for you and your existing employees. If bids are not well-prepared, this can lead to rushed estimates, higher chances of error, and ultimately, lost opportunities. 3. Competition with Larger Firms You often compete with larger firms that can leverage economies of scale to provide lower bids due to their established supply chains and resources. These larger companies may also have more significant marketing budgets and brand recognition, making it difficult to stand out despite offering superior quality or personalized service. 4. Time Constraints The bidding process can be time-consuming, and you often juggle multiple responsibilities, including project management, client communications, and on-site work. As deadlines approach, there's pressure to submit bids quickly, which can lead to less thorough estimates and oversights. Balancing time constraints with the desire to create a comprehensive, well-researched bid can be a significant challenge. 5. Changing Regulations and Standards The construction industry is subject to various regulations and codes varying by location and project type. You must stay updated on these requirements, and failing to consider them in bids can lead to costly mistakes later. Navigating these regulations while preparing estimates adds another layer of complexity and can be daunting for businesses with limited experience in regulatory compliance. 6. Market Volatility The construction industry can be impacted by market volatility, including fluctuating material costs, labor availability, and service demand. Small business owners must factor these uncertainties into their estimates, which can be difficult. Sudden increases in material prices or labor shortages can erode profit margins if not anticipated in the bidding process. 7. Client Expectations and Changes Clients often have specific expectations and preferences that can change throughout the bidding process or even after the bid is submitted. Managing these expectations while preparing an accurate bid can be challenging. If clients request significant changes after the bid is submitted, it can complicate the scope of work and impact overall project costs and timelines. 8. Health and Safety Regulations Compliance with health and safety regulations is critical in the construction industry. Small business owners must factor in potential costs to meet safety standards. This requires thorough knowledge of rules and can complicate cost estimates and bids, particularly for projects with stringent safety requirements. Winning bids means new opportunities for income and growth, but negotiating effectively can be challenging. Here are some strategies to help you successfully navigate the bidding process and enhance your chances of securing contracts: 1. Understand the Project Before starting the bidding process, take the time to understand the project requirements fully. Review the plans, specs, and any additional documents the client provides. If any details are unclear, ask the client or project manager questions. This knowledge helps you prepare a competitive bid and demonstrates your commitment to the project. 2. Do Your Homework Research the client and their past projects. Understanding their preferences, standards, and feedback from past contractors can give you an edge. Additionally, analyze the market rates for similar projects in your area. This information will allow you to submit a competitive yet profitable bid. 3. Prepare a Detailed Bid A well-structured bid should outline your approach, including timelines, costs, and resources. Be transparent about your pricing and ensure that your estimates cover all aspects of the project — from labor and materials to overhead and contingencies. Highlight your unique selling points, such as your experience, quality of work, or commitment to safety, to set your bid apart from competitors. 4. Build Relationships Bidding isn't just about numbers; it's also about relationships. Take the time to develop rapport with potential clients and stakeholders. Attend pre-bid meetings, engage in conversations, and express genuine interest in their goals. A positive relationship can improve trust and influence their decision when selecting a contractor. 5. Be Flexible and Open to Negotiation Once bids are turned in, be prepared for negotiation. Clients may have concerns or budget constraints that require adjustments to your initial proposal. Approach these discussions with flexibility. Consider offering alternative solutions or revised pricing structures that can help meet the client's needs while protecting your margins. 6. Highlight Your Value During negotiations, focus on your value, not just the cost. Discuss the quality of materials, your construction methods, and your team's expertise. If you have previous work that showcases your successes or testimonials from satisfied clients, use these as evidence of your reliability and skill. 7. Document Everything Once negotiations reach a satisfactory conclusion, ensure that all agreements are documented. Clear contracts outlining the scope, cost, deadlines, and expectations protect both parties and serve as a reference point throughout the project. It helps prevent misunderstandings and can be vital if disputes arise during construction. 8. Follow Up After submitting a bid, if you don't hear back within a reasonable time frame, don't hesitate to follow up. A polite inquiry shows your continued interest and engagement. If your bid was unsuccessful, asking for feedback can provide valuable insights for future submissions. Final thoughts For small construction businesses, the bidding process is often a double-edged sword. While it presents opportunities for growth and profit, it also comes with numerous challenges that can be daunting. Accurately estimating costs and creating competitive bids is a skill that can take years to develop, and the complexity of each project can make the process even more demanding. Practical accounting and bookkeeping play a vital role in streamlining the process of estimating and submitting bids. Accurate financial management helps ensure your bids reflect project costs and enhance overall business efficiency. We are here to help. Enlisting our services means access to correct reports and invaluable insights on pricing strategies, market conditions, and competitive analysis. This guidance can be instrumental in crafting compelling bids that meet client expectations and profitability goals. Remember that each bid is an opportunity to learn and improve for the next. Stay persistent, and with time, your efforts will pay off through successful projects and business growth. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 619, And It's About Building Connections - Offline Marketing In The Construction Industry n a rapidly evolving digital landscape, it's easy for construction business owners to overlook the power of offline marketing. However, effective offline strategies remain crucial in building relationships, enhancing brand visibility, and generating leads. In this digital age, offline marketing often creates more meaningful connections than digital efforts. Whether you're a small contractor or a more prominent construction firm, understanding and implementing these strategies can help you establish a strong community presence and a loyal customer base. As a construction professional, you hold the key to unlocking the potential of offline marketing. From networking events and local advertising to engaging community initiatives, these strategies empower you to create meaningful connections that digital efforts often cannot. In this context, we will explore a variety of effective offline marketing tactics tailored for you, enabling you to elevate your business and gain a competitive edge in the industry. 1. Networking Events For instance, a construction firm could sponsor a local home improvement seminar, which positions them as an expert in the field and allows them to connect directly with potential clients. Another example could be a direct mail campaign targeting neighborhoods with a high potential for home renovations. Participating in local trade shows, industry conferences, and community gatherings is a valuable strategy for connecting with potential clients, suppliers, and partners. Establishing and nurturing these relationships can significantly enhance your chances of receiving referrals and discovering new business opportunities. Engaging in networking events expands your professional circle and strengthens your presence within the industry. 2. Print Advertising Utilize local newspapers, industry magazines, and community bulletins for advertising. A strategically placed ad can effectively reach your target audience in the area, fostering a sense of community and engagement. 3. Direct Mail Campaigns Implement direct mail campaigns by sending postcards or brochures to specific neighborhoods or businesses. This personal touch emphasizes your services, including special offers or promotions, making your audience feel valued and important. 4. Sponsorships Consider sponsoring local events, sports teams, or community initiatives to enhance your visibility and position as a business focused on the community. 5. Flyers and Brochures Distribute informative flyers or brochures to local businesses, community centers, and home improvement stores. Include precise details about your services and contact information. 6. Vehicle Branding Use your company vehicles as mobile advertisements by displaying your logo, contact information, and a brief description of your services on the vehicle's exterior. 7. Word of Mouth Encourage satisfied clients to share their positive experiences with friends and family. Consider implementing a referral program that rewards customers for bringing in new business. 8. Business Cards Always have business cards on hand to distribute at events or during meetings. Ensure they include all necessary contact information and a brief description of your services. 9. Community Involvement Get involved with local charities, volunteer for community projects, and participate in neighborhood improvement programs. This can enhance your reputation and offer networking opportunities. 10. Home Improvement Seminars Host informational workshops or seminars on home improvement topics. This positions you as an expert and lets you connect directly with potential clients. 11. Cold Calling Reach out to potential commercial clients directly. Customize your pitch to demonstrate how your services can address their specific needs. 12. Partnerships with Local Businesses Establish partnerships with real estate agents, interior designers, or landscaping companies so you can refer clients to each other, boosting mutual business. Measuring Progress As we've said before, what you can measure, you can manage. Several specific metrics can be used to measure the effectiveness of your offline marketing strategies. These include tracking the number of leads generated from your offline campaigns, measuring the response rate from your direct mail campaigns, and gathering client feedback on how they heard about your construction business. Additionally, monitoring changes in brand awareness through surveys before and after your campaigns can provide insights into effectiveness. To effectively integrate offline marketing with existing digital marketing efforts, construction business owners like you can ensure consistent messaging across both channels. This includes using similar branding, slogans, and promotional messages. Additionally, you can direct offline audiences to online platforms—like social media or websites—by including QR codes on print materials or encouraging event attendees to follow your online presence. We can support your offline marketing strategies in several ways: 1. Budget Management - ensures you clearly understand your marketing budget. You can see which efforts yield the best return on investment by tracking expenses related to offline campaigns, such as print ads, event sponsorships, or direct mail. 2. Analyzing Marketing Costs and Monitoring ROI - We can help you analyze the costs associated with offline marketing strategies. Understanding these costs can inform decisions about where to allocate resources for maximum impact. We can help track the effectiveness of your offline campaigns by measuring the revenue generated from leads acquired through these efforts. We can set up systems to link financial results to specific marketing activities, providing valuable insights into what works. 3. Creating Reports - Regularly generating financial reports related to marketing activities allows you to monitor progress and adjust your strategies as needed. This data can inform future campaigns and improve decision-making. 4. Supporting Networking Events - If you sponsor or attend networking events, we, as your bookkeeper, can manage the financial details, ensuring all invoices and payments are processed efficiently. We can also help keep track of expenses related to these events. 5. Integration with Online Efforts—We can help ensure that offline marketing strategies complement your online efforts by tracking overall marketing spending and performance metrics, helping you maintain a cohesive marketing strategy. By effectively managing the financial aspects of your offline marketing, we can enable you to focus on building meaningful connections, fostering community relationships, and driving growth for your business. In conclusion Incorporating offline marketing strategies is essential for construction business owners like you, who aim to enhance their visibility and reach potential clients. By engaging with the community through events, print media, and direct outreach, you can build strong relationships and trust within your target market. Ultimately, a well-rounded marketing approach that combines both online and offline efforts can lead to sustained growth and increased success in the competitive construction industry. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 618, And It's About A Deep Dive Into Gross Profit Margin For Construction Contractors Understanding and managing your gross profit margin is crucial to ensuring the sustainability and profitability of your business as a construction contractor. This key financial metric not only reflects your company's financial health but also helps guide your pricing strategies, project management decisions, and overall strategic planning. Profit is the money left in your business after all your expenses have been paid. An income statement (also referred to as a profit and loss report) reveals what profit your construction company made last month or last quarter. Your profits are detailed in two figures, namely: Gross profit is what's left from sales after deducting the costs of goods sold or services provided. Net profit is left from gross profit after operating expenses (your business overheads) are deducted. Note that net profit isn't the final 'bottom line' profit until all taxes have been paid. Gaining more significant profits depends on accomplishing all the little things better rather than making one huge change. What is Gross Profit Margin? Gross profit margin is calculated by subtracting the cost of goods sold (COGS) from total revenue and dividing that figure by total revenue. The formula looks like this: Gross Profit Margin (%) = (Net Sales – Cost of Goods Sold) ÷ Net Sales x 100 Breaking it down: Net Sales: This is your total revenue after subtracting returns, discounts, and allowances. Cost of Goods Sold (COGS): For construction contractors, COGS typically includes direct costs associated with a project, such as materials, labor, and subcontractor fees. This margin provides insight into how efficiently a contractor manages these costs relative to their revenue. For example, your small construction business earns $50,000 monthly in net sales, and your COGS totals $20,000. To calculate: Gross Profit Margin = ($50,000 – $20,000) ÷ $50,000 x 100 = 60% This means 60% of your revenue contributes to covering overheads, like rent and salaries, and eventually becomes profit. Why is Gross Profit Margin Important? 1. Financial Health Indicator: A robust gross profit margin indicates that contractors can cover operating expenses and generate profit. Contractors with thin margins may struggle to survive during economic downturns or project disputes. 2. Pricing Strategy: Understanding your gross profit margin promotes better pricing strategies. If the margins are too low, it may be time to reevaluate how you bid on projects or manage costs. 3. Operational Efficiency: Analyzing gross profit margins can help identify inefficiencies in project management. If specific projects consistently yield low margins, it may indicate underlying issues that need addressing, such as waste or mismanagement of resources. 4. Benchmarking: Comparing your gross profit margins to industry standards can offer insights into your competitive position. While margins vary based on project type and geographical location, knowing where you stand can help identify areas for improvement. What is a Good Gross Profit Margin? In the construction industry, gross profit margins generally range from 10% to 20%. However, this can vary based on the type of projects (residential vs. commercial), market conditions, and geographic area. High-demand markets allow for higher margins, whereas competitive bidding environments push margins lower. Reevaluate Your Gross Profit Percentage - Another area most construction company owners let fall between the cracks is gross profit on the material. Gross profit is the difference between revenue and the cost of the material before overhead. Here Are Some Thoughts On Gross Profits: Lower prices do not always equate to increased sales. Sales resulting from lower prices will require you to sell more to maintain the same level of profitability. Generally speaking, raising your gross profit on materials by 1% would require a 4% increase in overall sales to realize the same gain. Increasing sales is always desirable, but, in reality, you have more control over your estimating and pricing than you do over sales or potential sales. People who buy from you solely due to pricing are customers, not clients; they belong to whoever has the lowest prices in the marketplace. How to Improve Your Gross Profit Margin 1. Accurate Estimation: Invest time in accurately estimating project costs. Underestimating costs can lead to lower margins and financial strain. 2. Increase your prices: If your products or services are underpriced, gradually increase prices. Outline the value you provide so clients understand what they're paying for. 3. Reduce your COGS Source raw materials strategically: Negotiate with suppliers for discounts or bulk deals. Lower manufacturing costs: Consider automating manual processes to reduce labor costs in the long term. 4. Regular Financial Reviews: Conduct regular reviews of your financials to identify trends and areas for improvement. Analyzing project performance can highlight where margins can be improved. 5. Effective Resource Management: Ensure labor and materials are allocated efficiently. Reducing waste and improving productivity can have a direct positive impact on margins. 6. Negotiate Better Rates: Cultivate strong relationships with suppliers and subcontractors. Negotiating better rates can directly affect your COGS and improve your margins. 7. Invest in Technology: Utilize project management software to streamline operations, improve communication, and enhance budgeting. These tools can help manage costs more effectively and keep projects on track. Gross Profit Margin isn't just an abstract financial concept – it's a powerful tool. It provides insights into your business's efficiency and profitability and helps guide critical pricing, cost management, and scalability decisions. Don't underestimate the impact of regularly tracking your Gross Profit Margin – it can help you adapt to challenges, make smarter decisions, and ultimately achieve long-term success. Conclusion Gross profit margin is a vital metric for construction contractors, influencing everything from financial health to pricing and project management. By understanding and actively managing this figure, contractors like you can enhance operational efficiency, boost profitability, and ensure long-term success. Keep assessing your projects, refining your estimates, and adapting to market changes to maintain a healthy gross profit margin and drive your construction business forward. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 617, And It's About What Every Contractor Needs To Know About Their Financial Dream Team Navigating the world of finances can sometimes feel like trying to build a house without a blueprint. Between managing budgets, keeping track of expenses, and ensuring you're compliant with tax regulations, it's easy to feel overwhelmed. That's where your financial dream team comes in! Having the right people by your side can make all the difference in staying organized and achieving your business goals. In this blog post, we'll chat about the key players you need on your financial team, what each role brings to the table, and how to find experts who truly understand the ins and outs of the construction industry. Whether you're a seasoned pro or just getting started, building a reliable financial team will be a game-changer in achieving your financial goals and securing the future of your business. How often have you hired someone expecting they knew how construction works, only to find out they did not know about it or your particular type of construction? Let's examine what each professional does to help with your needs. The Role of a Construction Bookkeeper Construction bookkeepers are the unsung heroes of construction companies' financial management. They organize everything and ensure that every penny is accounted for. Ideally, a construction company's books are updated at the end of each business day so you can have an accurate account of your sales, expenses, and the bottom line. However, if your business is still in its early stages, without much financial activity or the funds to hire a bookkeeper, you should aim to reconcile your accounts at least once a week. Here's what they typically handle: 1. Daily Transactions: Bookkeepers track daily financial activities, like invoices and expenses, ensuring all transactions are recorded accurately. 2. Accounts Payable and Receivable: They manage money coming in and going out, which is crucial for ensuring a healthy cash flow. 3. Payroll Processing: Construction bookkeepers often handle payroll, ensuring everyone gets paid on time and handling taxes and benefits. 4. Record Organization: They keep financial records neat, making it simple to pull reports or prepare for an audit when needed. The Role of a Construction Accountant Now, construction accountants step in with a more strategic approach! They not only keep the numbers in check but also help with long-term planning. As a construction business owner, you'll want to work with an accountant from the very early days to help you with budgeting, forecasting, and decision-making – as well as for strategic tax advice and identifying opportunities to reduce costs and maximize profitability. Many business owners think they only need to talk to their accountant once a year at tax time. But to gauge the health of your business - and make the most of your accountant's expertise - you should check in at least once a month. Construction Accountants focus on: 1. Project Costing and Budgeting: Accountants track project expenses to ensure they adhere to budgets and help identify areas for improvement. 2. Job Cost Reports: They create detailed reports that provide insights into each job's costs, which helps manage profitability and make informed decisions. 3. Financial Analysis: Construction accountants analyze a business's financial health and help prepare forecasts and budgets for its growth. 4. Regulatory Compliance: They stay updated on construction laws and regulations to ensure compliance with legal requirements. The Role of a Tax Accountant (CPA) Tax accountants bring their expertise to navigate the often tricky world of taxes. They help individuals and businesses understand their tax obligations while ensuring compliance. The CPA's primary function is to prepare the annual tax return, perform audits, and prepare Certified Financial Statements for bank loans when a construction contractor requires them before issuing a construction bond. Remember that most Certified Public Accountant accounting specialists can do all accounting for most standard businesses that only need regular accounting, not construction accounting. Construction company owners who think it's costly to hire a construction accountant and would instead only seek a CPA's help might be in for more business damage in the long run. Here's what CPAs do: 1. Tax Return Preparation: Tax accountants gather and analyze financial data, preparing accurate tax returns for timely filing—no one likes penalties! 2. Tax Planning: They advise on strategies to minimize taxes and help clients maximize available deductions and credits throughout the year. 3. Knowledge of Tax Regulations: It is crucial to stay current on the latest tax laws, and tax accountants make it their mission to provide the best guidance. 4. Client Consultation: They help clients understand their tax responsibilities and the importance of good documentation. Construction Accountants should not prepare annual tax returns—either they should be tax accountants and serve the interests of tax collection agencies, or they should be construction accountants and serve the interests of contractors. CPAs are like I.R.S. agents in that they owe their primary allegiance to the tax collecting agencies, and that is OK because the government needs our tax dollars to operate. Construction accountants owe their primary allegiance to the contractor. Our role is to help the contractor optimize their construction company to generate the most cash flow and profit over the long term. Conclusion While construction bookkeepers, construction accountants, and tax accountants play essential roles in financial management, their focuses differ. Bookkeepers ensure the daily financial details are in line, accountants handle the bigger picture and strategic planning, and tax accountants help clients navigate compliance and tax planning. Knowing what each of these professionals does can help you find the right fit for your financial needs, whether managing construction finances or dealing with taxes. Each role is vital for keeping everything in good shape and ensuring your financial health is on track! About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
If you've been a long-time reader or a contracting company owner, you've probably heard about "Cost of Goods Sold" (COGS). But what does it really mean, and why is it crucial for your construction business's success? Understanding COGS isn't just about accounting—it's about making smart decisions for profitability, pricing, and more. 1. What is the Cost of Goods Sold (COGS)? COGS represents the direct costs of creating the products/services your business sells/provides. These include materials, labor hours, and even manufacturing overheads. Any expense that contributes directly to a product's creation is included in COGS. COGS provides critical insights into your business's efficiency and profitability. It's a fundamental metric showing how much you spend to produce inventory relative to your sales. Contractors often ask us if they can buy our Chart of Accounts with Cost of Goods Sold and import them into their QuickBooks Desktop or QuickBooks Online file. The answer is yes! We also offer the complete QB Setup Template. 2. What are the components of COGS? COGS isn't one-size-fits-all. It includes different types of costs depending on your business. Here are the main components typically included in COGS: Materials: Raw ingredients or parts used to provide your service Payroll: The wages you pay to employees directly involved in production Manufacturing Overheads: Indirect costs required to produce services, such as equipment depreciation or utility costs. Note General overheads, such as office or marketing costs, are not included in COGS—only expenses tied directly to production count. 3. How do I calculate COGS? Fortunately, calculating COGS follows a straightforward formula: COGS = Beginning inventory + Purchases during the period – Ending inventory Breaking it down: Beginning inventory: The inventory value on hand at the start of the accounting period. Purchases: All costs for new inventory bought or manufactured during the period. Ending inventory: The value of unsold inventory at the period's end. Example Calculation Imagine you run a small boutique that sells handmade gifts. If: Your beginning inventory is $5,000, You spent $8,000 on materials and production, and Your ending inventory is $2,000, Then your COGS would be: $5,000 + $8,000 – $2,000 = $11,000 This $11,000 represents the cost of creating the products you sold during the period. But wait - that is for a retail business. Simple. What about construction? Direct Costs are tied to the jobs (field labor, materials, and other cost items). Office materials (pencils, paper, toner, etc.) are overhead. Yes, an accountant could say these many pencils are used in the field and that notepad is used in the truck. The answer is the dividing line of the direct costs to the job: the Costs of Goods Sold (COGS). That is why we've created our Chart of Accounts, which you can use inside QuickBooks, depending on your type of construction business. Most COGS accounting methods you will find are for inventory valuation, which is confusing to most contractors. Confusion always arises about the material. A construction contractor may purchase material and resell it to their customer at cost, thinking it is a reimbursable expense. (You lose money when doing this.) Remember, all invoices to the Customer (Retail, General Contractor, Spec Builder, Developer) are income. Washington State has a clear explanation. If the words are on the invoice, then the invoice is either taxable or non-taxable based on other factors. Every line item on a customer invoice is income. Purchases for the material are the Cost of Goods Sold or expenses if you are short-cutting your accounting. I have seen financial statements backed out because they will reflect reimbursable income as a negative number, thereby showing it as a deduction. (The net effect is double-dipping on the expense side.) The cause is that the accounting software is not being correctly set up. We fix bad QuickBooks setups for Construction Contractors. New Construction Home Building is another area of confusion. In the mind of many construction contractors, a Spec home is any new house being built for resale. That is true; it is a New Construction House. The question is on the construction accounting side. For the Owner and Developer (who might be the General Contractor running the job), it is a Spec Home. For the General Contractor who is building a New Construction Home for a Developer, it is NOT a Spec Home. Why might it seem the same as both are New Construction Houses? The question to be answered is, "Who owns the house?" - It is a Spec House in the accounting system for THE OWNER. If the General Contractor does not own the house, then from the accounting side for that specific General Contractor, the house is a Custom Home with an owner who is not the General Contractor. Suppose the General Contractor or developer owns the new house being built. In that case, it is a Spec House in the Accounting System. All costs roll up into WIP (Work-In-Process) and convert to COGS when the house is sold, not before. Recognize expenses when the home sells. Otherwise, expenses one year and sales the next equals taxes. In Washington State, all construction contractors working for a spec builder must collect sales tax on all services (labor and material) when billed by the general and trade construction contractors. In Washington State, all Construction Contractors working on Custom Homes, Residential or Commercial Projects, large or Small Remodels, or Handyman Projects can accept a reseller permit from the General Contractor. The general contractor bills and collects sales tax from the Owner. In Washington State, Contractors must collect sales tax on all retail projects, including Labor, Materials, and others. Sales tax must be collected on every line item. Customer Discounts can be given for any reason. And that is just for one state. Pro Tip Consult with your accountant to identify the best method for your business—tax implications vary by approach. 4. Why does understanding COGS matter? Knowing your COGS is a game-changer for managing and growing your business. Here are some ways it benefits you: Profitability analysis - COGS is crucial for calculating gross profit. Subtracting COGS from revenue reveals how much your products contribute to your bottom line. Pricing strategy - Understanding how much a specific project costs allows you to set prices that cover expenses while leaving room for profit. Financial reporting - COGS is necessary for accurate income statements and tax reporting. It also demonstrates operational efficiency, which is key for attracting investors or securing loans. Tax benefits - COGS are deductible, reducing your taxable income. The more precise your calculations, the better-positioned you'll be during tax season. 5. How can your accountant help Managing COGS can be complex, but you don't have to go through it alone. Your accountant is your best ally when navigating this process. They can: Help you set up your Contractor Chart of Accounts Ensure all eligible expenses are accounted for (and not missed!). Revise your tax strategy while staying compliant with regulations. One of the most dangerous and difficult steps in setting up the Chart of Accounts is during QuickBooks setup, especially for contract service-based businesses. Get this one thing right, and your QuickBooks for contractors can generate useful financial and job costing reports. If you get it wrong, you will never get useful reports, no matter who handles your contractor's bookkeeping services needs. The reports you do get could lead you to make decisions based on insufficient information that could destroy your entire construction company. A thought Understanding your Cost of Goods Sold isn't just an accounting exercise—it's the foundation for business success. Calculating and tracking COGS effectively will empower you to make better pricing, profitability, and growth decisions. Why struggle with numbers when you can partner with someone who lives and breathes construction accounting? Freeing up your time lets you focus on growing your business. You are never too small for us to help, and we can help you begin with your first day in business. I am looking forward to being of assistance. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 615, And It's About Valuation Beyond Numbers: Enhancing Your Construction Business Worth When valuing a business, most people think straightforwardly about profits. While financial success is undoubtedly critical, it's far from the only factor determining a business's actual worth. Understanding valuation complexities can offer small business owners and entrepreneurs a clear roadmap for sustainable growth and long-term success. While financial metrics are undoubtedly important, they do not provide a complete picture of a construction company's worth. For contractors and builders, understanding the nuances of business valuation can pave the way for sustainable growth, effective investments, and successful transitions, whether selling the business or attracting stakeholders. Here is a fresh perspective on what makes a business truly valuable. We'll discuss traditional valuation metrics, the non-financial factors influencing worth, and practical strategies to enhance value. The Importance of Business Valuation Business valuation isn't just for companies preparing for sale or investment. It's a powerful tool that helps you understand your business's health and identify areas for improvement. A valuation gives you insight into whether your construction business is structured for long-term sustainability or is at risk of operational inefficiencies, market challenges, or other pitfalls. Think of it this way: knowing your business's valuation is like running a health check. It gives you a snapshot of financial health, considers external factors, and ensures your company is ready to tackle challenges or opportunities that come your way. If valuation isn't already part of your business planning, it's time to make it one. Traditional Valuation Metrics Traditionally, business valuation has relied heavily on financial metrics. Two commonly known approaches include: Earnings multipliers This method involves multiplying a business's annual revenue or profits by a standard industry-specific figure. Discounted Cash Flow (DCF) Analysis DCF looks at a business's projected future cash flows and discounts them to present value, providing an estimate that accounts for risk and time. While highly detailed, this method depends heavily on accurate forecasts. These approaches are undoubtedly helpful but don't tell the whole story. A construction business can be profitable yet fail to secure a high valuation due to overlooked non-financial factors. Beyond Profits: The non-financial factors that matter While profits are essential, they're only the beginning of the valuation equation. Non-financial factors can significantly influence how much your business is worth: 1. Market Demand and Competitive Landscape It's not just about how much profit you generate today—it's about your position in the market. Is the demand for your product or service growing, or is the market becoming saturated? Are competitors innovating faster than you? A future-proof business consistently assesses market trends and adapts to stay relevant. Pro Tip: Conduct regular SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis to understand your edge in the market. 2. Operational Risks Operational risks can make the most profitable contracting business unattractive to potential buyers or investors. For example: Does the business rely heavily on an individual owner, a single key employee, or one major customer? Are there documented systems and processes, or does the business suffer from inefficiencies? Think of these risks as red flags that could threaten scalability and sustainability. 3. Reputation and Brand Image Your brand's reputation isn't just about avoiding bad press—it's a key driver of trust among customers, clients, and partners. Businesses with a loyal customer base and a positive reputation often command higher valuations. Real-Life Example: A one-person remodeling company with a loyal local following may receive a higher valuation than a larger one with profits but poor customer reviews. 4. Innovation and Adaptability How well does your business innovate? Construction businesses that embrace new technologies and methods are typically more resilient. Failure to adapt to changing technologies or market dynamics can cause even profitable enterprises to stall. Businesses that thrive on creativity invest in Research and Development, are ahead of the curve, and demonstrate resilience, which adds immense value during valuation. Key Question: Is your company actively curious about emerging trends and technologies? 5. Legal and Regulatory Compliance Compliance isn't just about avoiding lawsuits—it's about showing that your business operates responsibly. Construction companies must comply with a myriad of regulations. A solid compliance record can improve a company's valuation by reducing risks related to potential lawsuits or fines. Demonstrating responsible operations assures buyers that your business is trustworthy. 6. Team Strength and Cohesion The quality and stability of your workforce can influence valuation. A skilled, experienced, and well-coordinated team enhances productivity and project delivery, making the business more attractive to potential investors or buyers. High employee turnover can signal underlying issues and be a red flag to prospective investors. Warning Sign: Frequent employee turnover can signal a toxic workplace culture, directly impacting valuation. Strategies for maximizing business value To increase valuation, focus on both profitability and these often-overlooked factors: Diversify revenue streams: Reduce reliance on a single product, service, or client to decrease operational risk. Document processes: Streamline workflows and document systems to make the business more scalable. Build a lasting brand: Invest in customer experience, brand identity, and online presence. A strong brand pays dividends in terms of valuation. Foster a strong team: To retain top talent, provide training, career development opportunities, and a positive workplace culture. Stay innovative: Review and refine your business model regularly to meet changing market needs. The role of innovation, compliance, and team strength True innovation, regulatory compliance, and a skilled team create a synergy that elevates your business value. These three pillars foster trust and sustainability: Innovation keeps you competitive. Compliance helps avoid costly legal issues. Team strength ensures the knowledge and talent needed for long-term growth. Final thoughts Unlock your business's actual value. Valuing a construction business encompasses much more than simply analyzing profits. To truly understand your company's worth, consider financial and non-financial factors. Focusing on market position, operational efficiency, and innovation can enhance your company's valuation and ensure long-term success in the competitive construction industry. Valuing a business is never just about profits. Understanding traditional metrics and exploring non-financial factors can position you for long-term success. Whether you're gearing up to sell or want to ensure your construction business thrives, a balanced approach is key. Want advice to boost your business value? Contact us. We'll help you create a plan tailored to your needs. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 614, And It's About Social Media Marketing Basics For Construction Contractors Social media can feel overwhelming. With so much noise and so many platforms, where do you start? The truth is that a great social media strategy can transform how you connect with customers and help you grow your contracting business. Social media platforms' reach and accessibility are unprecedented. They connect businesses with a vast audience in real-time. Besides their broad reach, social media platforms also serve as valuable tools for businesses to listen to what their customers say about their brand, competitors, or the industry. Social media allows for active engagement. Construction companies like yours can post questions, respond to comments, and forge stronger customer bonds. Unlike traditional marketing channels, it's a great leveler. All businesses – whether big or small, have equal access. This means smaller companies can compete effectively against their larger counterparts. Whether you are new to social media or are refining your approach, these six steps will help you thrive online. 1. Start with the fundamentals Social media isn't just about pretty pictures or funny tweets. At its core, it's a powerful tool for strengthening your brand, building relationships, and hitting your business goals—if you have a plan. Think of it this way: Posting randomly is like throwing darts in the dark. Set clear objectives for your efforts. Are you trying to boost brand awareness, increase leads, or engage your current customers? Once you define your goals, you can create content that moves the needle. Action steps: Map out your objective. To build brand awareness, plan posts introducing your business, sharing behind-the-scenes moments, or showcasing customer testimonials. Identify your target market, including homeowners, commercial property managers, or other businesses needing construction services. Create customer personas to understand their needs, challenges, and preferred social media platforms. 2. Choose the Right Platforms You don't need to be everywhere—you need to be where your audience is. Each social platform serves a different purpose. If you're a Commercial Remodeler, LinkedIn lets you interact with other businesses and build authority. For visual appeal, Instagram is still king. Facebook can help you connect with a broad range of users, while TikTok excels if you want to reach younger audiences. Quick tips: Focus on visually-driven platforms like Instagram and Pinterest to showcase completed projects. Use Facebook for community engagement and updates about your services. Consider LinkedIn for B2B connections and networking with industry professionals. 3. Develop a Content Strategy Walking into a grocery store that constantly changes where items are placed is incredibly frustrating, and that's exactly how your audience feels if your posts are scattered and inconsistent. A content strategy helps you post consistently, maintain your brand's voice, and keep people returning for more. Content calendars can be your best friend. They help you plan posts. And variety is key! Include posts showcasing your services, tips to help your audience, fun polls, or behind-the-scenes sneak peeks. Action steps: Share high-quality images and videos of your work, such as before-and-after shots or time-lapse videos of projects. Post educational content that teaches your audience about construction processes, maintenance tips, or industry insights. Highlight customer testimonials and case studies to build trust with potential clients. 4. Engage with Your Audience Social media isn't a one-way street. Don't just post and ghost—start conversations. Respond to comments, ask questions, and keep the dialogue going. Genuine interactions build trust and loyalty. Contests, polls, and live Q&A sessions are excellent for boosting engagement. For example, hosting a giveaway like "Share your favorite product/service moment and tag us for a chance to win!" can encourage your audience to interact with your brand. Practical approach: Respond promptly to comments and messages to build relationships and trust. Encourage clients to share their experiences and tag your company in their posts. Join relevant groups or forums on social media to connect with potential clients and industry peers. 5. Explore Paid Advertising Organic content is essential, but paid advertising can supercharge your reach. With ads, you can target specific demographics, interests, and behaviors. The best part? You don't need a massive budget to start. Start small, run tests, and identify what works. What you can do: You could advertise your bestselling product or promote a free resource (like an eBook or webinar). Ads help you position content in front of your dream customers. Consider running targeted ads on platforms like Facebook and Instagram to reach a broader audience. Use geographic targeting to ensure your ads reach local homeowners and businesses needing construction services. Start with a $50 test ad on Facebook or Instagram. Target a specific audience, monitor results, and expand from there. 6. Track and Analyze Your Results How do you know if your social efforts are paying off? Numbers don't lie. Pay attention to metrics like reach, engagement, and follower growth. Built-in analytics or third-party tools make tracking what's working (and what's not) easy. If you notice that your audience loves memes or prefers short videos, adjust your strategy based on that data. Social media success is flexible—it's about trying, learning, and improving. If you're new to this: Use analytics tools available on social media platforms to monitor engagement, reach, and conversion rates. First, focus on a few key metrics. Start with the engagement rate (likes, comments, shares) and build from there. Adjust your strategy based on what content performs best and resonates with your audience. Remember to monitor industry practices and adapt your strategy accordingly. To increase visibility and engagement, participate in social media challenges or trends that align with your brand. Final thoughts It's important to note that while setting up a social media account may be free, social media marketing is not devoid of costs. The time spent updating channels, responding to posts, and participating in discussions equates to time not spent on other business activities. Social media marketing doesn't have to feel overwhelming. The results will come when you focus on understanding your audience, crafting a strategy, and staying consistent. Success takes time, but with some planning, you can connect with your customers, grow your brand, and achieve your goals—one post at a time. By implementing these social media marketing basics, construction contractors like you can effectively promote your services, engage with your clients, and grow your brand online, ultimately building meaningful connections and trust with your audience. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 613, And It's About Strategies To Boost Construction Team Morale During Transitions Change is inevitable in any business, but it's rarely easy—especially when managing morale. Significant transitions can leave employees feeling uncertain, disengaged, or even overwhelmed, whether you're restructuring your team, implementing new processes, or pivoting your business strategy. As a small business owner, you probably ask yourself, "How can I guide my team through this while maintaining morale?" You're in the right place. Maintaining high morale within a construction team is crucial for productivity and overall job satisfaction. The construction industry can be challenging, with tight deadlines, physical demands, and unpredictable work environments. Supporting and motivating your team is essential. Here are 10 practical tips to help you support your team and maintain a positive, productive environment during significant change. 1. Communicate early and often Transparency is your best friend during periods of change. Keep your team informed by sharing information as early as possible—and don't stop there. Regular updates can help reduce uncertainty and foster trust. Whether it's an email, a town hall, or a one-on-one conversation, aim to explain: What's changing Why the change is happening How it will affect your team For example, a quarterly team meeting can serve as a platform to address concerns and answer questions. Employees who feel informed are less likely to speculate or fear the worst. 2. Listen to employee concerns Change impacts everyone differently; your team will have questions, concerns, or frustrations. Show them you care by creating space for open dialogue. Encourage team members to: Express their feelings Share feedback on how the change is unfolding Using anonymous surveys or hosting informal "ask me anything" sessions can make employees feel heard. Remember, acknowledging their concerns—even if you don't have all the answers right away—goes a long way in building trust. 3. Share the vision People resist change when they don't understand its purpose. Focus on the bigger picture to paint a clear picture of what lies ahead. How will this change benefit the team, the company, or even your customers in the long run? For instance, if you're restructuring to expand into new markets, explain how it can lead to more innovation or exciting growth opportunities. A shared vision provides clarity and motivates the team to move forward together. 4. Empathize with your team Here's the truth—change can be stressful. Acknowledge and validate your employees' emotions. Begin meetings or updates with statements like, "I understand this may feel overwhelming" or "We know this transition has been tough." By showing empathy, you foster a sense of unity and make it clear that you're working through this change together. 5. Keep leadership visible Your team looks to you for guidance, especially during times of uncertainty. Be present, approachable, and ready to answer questions. Your availability demonstrates that you're actively engaged in the process, whether walking the office floor, participating in virtual check-ins, or sending team-wide updates. Remember, leadership isn't just about decision-making—it's also about reassurance. 6. Lead with optimism Have you ever noticed how a leader's tone sets the mood for an entire team? Stay positive and relay your belief in the team's ability to overcome challenges. It's important to remain genuine—optimism doesn't mean brushing off difficulties but tackling them confidently. When you frame challenges as opportunities for growth, the team will be more likely to rise to the occasion. 7. Invest in employee growth When change disrupts workflows, employees may feel stagnant or uneasy about their roles. Counteract this by providing opportunities for professional development. Whether you offer access to online courses, arrange workshops, or encourage skill-building projects, you'll remind your team that their growth still matters to the business. For example, consider introducing workshops to train employees on new systems during a technological shift. This will boost morale and build confidence. 8. Recognize achievements Sometimes, it's the small wins that keep morale alive. Take the time to acknowledge individuals or teams adapting well or going above and beyond during transitions. Whether it's a shoutout during a meeting or a personal note of appreciation, celebrating achievements can maintain momentum. Pro tip: Pair recognition with tangible rewards, like an extra day of paid time off or coffee vouchers. It doesn't have to be expensive—just thoughtful. 9. Maintain consistent messaging Mixed messages can create unnecessary confusion. Ensure that updates regarding the change are consistent across the board. Empower managers and team leads with the right talking points so everyone is on the same page. Providing an FAQ document or a central update hub is a great way to keep communication aligned and accessible for your team. 10. Foster a sense of community Change is easier to manage when employees feel like they're part of a supportive team. Arrange team-building activities, whether virtual or in-person, during this period. From group lunches to brainstorming sessions, these activities can help strengthen relationships and build camaraderie. Create opportunities for employees to collaborate on problem-solving tasks related to the change. This will give them a feeling of ownership and reinforce the idea that "we're in this together." Adaptability in Construction Bookkeeping The construction industry frequently shifts due to regulatory changes, economic fluctuations, and technological advancements. An adaptable bookkeeping approach allows businesses to adjust to these changes swiftly, ensuring compliance and minimizing disruptions in financial reporting. By leveraging technology, enhancing communication, and being responsive to industry changes, construction businesses can maintain strong financial health and become more resilient in a competitive market. An adaptable bookkeeping approach ultimately leads to better decision-making, increased profitability, and a solid foundation for growth. Keep moving forward Change can be difficult, but it also holds the potential to bring growth, innovation, and opportunity. By empathizing with your team, communicating clearly, and keeping morale front of mind, you can ensure that the transition strengthens your business instead of destabilizing it. An adaptable construction business owner can navigate unexpected challenges—such as changes in market demand or supply chain disruptions—more effectively. This resilience helps the business weather economic fluctuations and positions it to seize new opportunities. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 612, And It's About The Budget Blueprint: Project Cost Control For Contractors Did you know that 39% of projects fail due to budget issues? For small businesses and entrepreneurs, the stakes couldn't be higher. Managing a project budget is not just about numbers; it's about ensuring your business is profitable. By understanding the essential steps of project budgeting, you can turn potential pitfalls into opportunities for success. Whether launching a new service or expanding your services, mastering project budgeting is invaluable for achieving your construction business goals. Understanding Project Budgeting Project budgeting is a crucial component of successful project management. At its core, a project budget is the total estimated cost of all the tasks, activities, and materials associated with a project. It serves as a roadmap for project managers, offering a framework for allocating resources and tracking expenses throughout the project lifecycle. Budgeting is essential for several reasons. A well-prepared budget helps control costs, ensuring that project expenditures don't exceed available funds. It also improves resource allocation by identifying potential bottlenecks and enabling more informed decision-making. Additionally, effective budgeting aids in risk management by setting aside contingency funds to cover unforeseen expenses, thereby reducing the likelihood of project failure. Whether you're allocating funds for an internal project or you are working on a client project, here are the steps to create a basic project budget: Creating a project budget involves several critical steps. Understanding and following these can significantly boost your chances of project success. 1. Identify project scope The first step in budgeting is defining the project scope. This involves outlining the project's objectives, deliverables, and timeline. A clear scope helps you identify the necessary resources and costs associated with the project, ensuring that all essential components are included in the budget. Consider the tasks and activities required to achieve the project's goals. Determine the personnel, equipment, and materials needed to complete the project. Establishing a clear understanding of the project's scope lays the foundation for an accurate and comprehensive budget. 2. List all project costs Once you've defined the project scope, the next step is to list all project costs. These costs can be classified as direct or indirect. Direct costs include materials, person-hours, and equipment required to complete the project. Indirect costs, on the other hand, include overhead expenses such as rent, utilities, and administrative expenses. Be thorough in your cost estimation process. Use market prices, vendor quotes, and historical data from similar projects to ensure accuracy. It's better to overestimate expenses than be caught off guard by unexpected costs later. 3. Estimate costs Estimating project costs is a crucial aspect of budgeting. Several methods can be used to estimate costs, such as expert analysis, historical data, and three-point estimating. Expert analysis involves consulting with experienced professionals to obtain accurate cost estimates. Historical data analysis involves examining past projects to identify cost patterns and trends. Three-point estimating uses optimistic, pessimistic, and most likely cost scenarios to generate a more accurate estimate. Employing these estimation techniques can help you develop a realistic budget that accounts for potential uncertainties and variances in project costs. 4. Create a budget timeline A budget timeline allocates costs over the project's duration, ensuring a balanced cash flow. It helps identify when specific expenses are expected to occur, allowing for better financial planning and management. A well-structured budget timeline enables you to proactively address cash flow issues and allocate resources efficiently. It also clarifies how project costs will be distributed over time, reducing the risk of budget overruns. 5. Include contingency funds Contingency funds are essential for addressing unexpected expenses that may arise during the project. Setting aside a portion of the budget for contingencies provides a financial safety net that allows you to manage unforeseen challenges without derailing the project. Experts recommend allocating 10-20% of the project budget as contingency funds. This buffer helps cover unexpected costs while maintaining the project's financial integrity. Tools and techniques Several tools and techniques can simplify the budgeting process and improve project management efficiency. Budgeting software Budgeting software can streamline budgeting by automating calculations, tracking expenses, and generating reports. These tools offer cost estimation, budget tracking, and financial forecasting features, enabling project managers to make informed decisions. Popular budgeting software options include Microsoft Excel, Google Sheets, and targeted project management platforms. These tools provide flexibility and ease of use, making them suitable for businesses of all sizes. Templates and spreadsheets Templates and spreadsheets are practical tools for managing and tracking project costs. They provide a structured format for inputting expenses, ensuring all costs are accounted for. Templates can be tailored to suit specific project needs, while spreadsheets offer the flexibility to incorporate formulas and calculations. Using templates and spreadsheets simplifies the budget creation process, allowing project managers to monitor and control costs effectively. Common mistakes to avoid Avoiding common budgeting mistakes is crucial for maintaining the project's financial health. Here are some pitfalls to watch out for: 1. Underestimating costs Underestimating costs is a common mistake that can lead to budget overruns. To avoid this, ensure that all project components are thoroughly researched and accurately cost. Use historical data and expert analysis to refine cost estimates. 2. Ignoring contingency planning Contingency planning is essential for managing unexpected expenses. Failure to allocate contingency funds can result in financial strain and project delays. Set aside a portion of the budget for contingencies to mitigate risks and maintain project stability. 3. Lack of updates Regular budget updates and tracking are crucial for staying on course. Failing to monitor project expenses can lead to financial mismanagement and cost overruns. Implement a system for tracking expenses and updating the budget as needed. Summing up Effective project budgeting is essential to achieve project success. By understanding the fundamentals of budgeting and implementing best practices, you can allocate resources efficiently, manage risks, and ensure project profitability. Engaging a construction bookkeeper can be a game-changer for your project budgeting process. A bookkeeper specializes in managing financial records and can help you maintain accurate financial oversight throughout your project. Construction projects can involve various tax considerations, including sales tax on materials, employment taxes, and potential deductions. A bookkeeper can help you navigate these complexities, ensuring that your project complies with tax regulations and maximizes available deductions. Proper tax planning can ultimately impact your overall project budget and profitability. Talk to us for help with project budgeting – we're here to help. Let's enhance the financial health of your project and mitigate risks associated with budget overruns. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 611, And It's About The High Cost Of Not Keeping Up With Your Bookkeeping If you ask 100 business owners what they like least about running a business, bookkeeping will likely rank high. It's an annoying and frustrating chore that takes up much time and is easy to put off until tomorrow. Avoiding your bookkeeping is dangerous, however. Not knowing your construction company's financial situation can result in missteps that could ultimately cost you your business. When starting bookkeeping as a construction business owner is challenging, a good first step is to break the process down into manageable tasks. Here are a few tips to help get you started: 1. Set up a simple system Choose an accounting method and set up a basic system, whether a spreadsheet or accounting software tailored for construction businesses. 2. Gather your documents Collect all necessary financial documents such as invoices, receipts, bank statements, and payroll records. Organizing these into folders can make the process less overwhelming. 3. Focus on one area at a time Instead of tackling everything at once, concentrate on one aspect, like tracking expenses or invoicing, until you feel comfortable before moving to the next. 4. Schedule regular time for bookkeeping Setting aside a specific time each week for bookkeeping tasks can help make it a routine and prevent it from piling up. 5. Seek help when needed If you're feeling stuck, consider hiring a bookkeeper or accountant with experience in the construction industry. They can help you set up your system and teach the essentials, providing much-needed support in this challenging task. Take small, consistent steps to gradually build your bookkeeping skills and confidence. By taking control of your bookkeeping, you're empowering yourself to make informed decisions about your business. What happens then if you fail to do so? Here are three costly consequences of not keeping up with your bookkeeping: 1. You'll make poor decisions You can only make informed decisions about your business when you have a complete picture of your current financial situation, including how much money is in your accounts, what your cash flow forecast predicts, and how much money you owe. Knowing when you can afford to spend money or need to hold back is much more challenging without that information. Without proper bookkeeping, your decisions will be based on how you think things are going, which isn't always accurate. You may have just finished a good month and decide it's time to hire new employees, only to find out you don't have enough money in the bank to pay them. In the long run, waiting three months to hire employees might be more profitable, but you won't know that because your books aren't up-to-date. Maintaining your books ensures that you have your company's full financial picture available so you can make smart decisions. 2. You'll make financial mistakes Your employees, contractors, and lenders all rely on you to make your payments on time, every time. Payroll itself requires considerable attention to ensure your employees receive their benefits adequately. Not keeping track of your financial books can result in expensive errors, including missed benefits, bills not being paid on time, or over- or under-payments. This could cost you extra in fees for late payments or rushed payments, which also affects your books. In addition to all this, financial mistakes can lead to a lack of trust. You need a trusting relationship with your employees, contractors, and lenders, and payment errors can quickly erode that relationship. 3. You'll lose money In addition to losing money in unnecessary late fees and payment charges, not keeping track of your books can result in lost money that your business desperately needs. You won't know which of your clients or customers aren't paying you on time, which means you can't follow up with them or add interest charges for their late payments. You could be paying too much in expenses, and if you don't reconcile your books, you'll have no idea that money is being wasted. You may have purchased a software program to enhance productivity in the early days of your business. You may have stopped using it but forgot to cancel it, so each month for the past few years, you've been paying for a service you don't use. Those payments add up and affect your overall financial position. Why outsource your construction bookkeeping to us - we might be the help you need Flat Fee No Hourly Rate Surprises You don't have to pay for payroll taxes, workers' compensation insurance, health and other benefits, or office expenses. We will work within your budget, so there are no surprises. Our services are usually cheaper than hiring a qualified employee, and you can choose an hourly or flat fee. Our contract has no time minimum time commitment clause. You have our service for as long as you need it. There is nothing to lose. Quality & Experience We pride ourselves on employing the highest quality bookkeeping professionals and ProAdvisors. Our employees have passed our extensive test, a thorough background check, and a personality screening process. Most of our employees have over 10,000 hours of bookkeeping experience. This experience level is difficult to find when seeking a part-time employee. Professionalism As non-employees, we can give helpful, honest advice on improving your procedures and overall efficiency. Most employees want to fill their time simply and are resistant to change. Final thoughts Bookkeeping might be many entrepreneurs' least enjoyable task, but it's essential. If you find yourself putting off or dreading it, it's a good idea to look into hiring someone to do it for you. Construction Bookkeepers are trained and knowledgeable in the process, and they can save you valuable time and money in the long run. Otherwise, be prepared to set aside time regularly to do your books yourself, and don't let yourself put the task off. It's too critical to the future of your business. Want to get your books in order without adding more work to your plate? Contact us today. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 610, And It's About Practical Applications Of A Must-Read Book Into Your Small Business It's amazing how some books stand the test of time. We usually refer to one of our most recommended, Stephen Covey's The 7 Habits of Highly Effective People, when we mentor our contractor clients and employees. Although it was first published three decades ago, its lessons are still incredibly relevant for business owners. You might wonder – how these habits fit into today's landscape of changing trends, tight deadlines, and constant distractions. The short answer is that they're timeless because they focus on principles that help you stay grounded while growing your construction business. Below, we'll break down some of Covey's key habits and explore how you can bring them to life in your business today. Think of this as your blueprint for thriving in the chaos, not just surviving it. 1. Be proactive – the power of owning your choices Covey's first habit, "Be Proactive," is about owning your life and decisions. For business owners, this means focusing on what you can control instead of stressing about what you can't. Here's the thing about being reactive—it's debilitating. Complaining about a slow economy or frustrated customers doesn't solve anything, but switching to a proactive mindset is a game changer. Anticipate potential challenges before they become disasters. For instance, if team morale starts to dip, address it early with open communication or team-building initiatives. Focus on solutions, not problems. Instead of dwelling on a client who backed out, consider what adjustments in your sales process could improve retention. Teach your team the same mindset. An empowered team that problem-solves proactively is a considerable asset. Proactive leadership doesn't just keep you afloat; it helps you adapt and innovate in a competitive landscape. 2. "Begin with the end in mind" - set clear goals This one often hits deep because how many rush into a workday without a clear direction? Covey's second habit reminds us to define our goals before taking action. If you're running a business, you have to think long-term. What kind of company culture are you building? What legacy do you want to leave behind? Once you're clear on those things, aligning your daily tasks and decisions with the bigger picture becomes easier. Create a vision statement that both you and your team can rally behind. Before launching a new service, ask, "What does success look like?" and "How does this align with our core mission?" Use goal-setting frameworks like OKRs (Objectives and Key Results) to ensure everyone in the business knows where they're headed. Think of this habit as your compass. Without it, you're likely to work hard but still feel lost. 3. Put first things first – manage your time Quick question – how often do you find yourself buried in "urgent" tasks, only to acknowledge at the end of the day that you didn't touch what's important? That's where Covey's third habit, "Put First Things First," shines. It's all about distinguishing between urgent and truly important, then acting accordingly. Use Covey's Time Management Matrix. Focus on tasks that fall into Quadrant II – essential but not urgent (strategic planning, team development, or building new partnerships). Delegate or eliminate tasks that don't move the needle. Not everything deserves your attention. Start each day by asking yourself, What's my biggest priority? If I do nothing else today, what task absolutely must get done? When you focus on what truly matters, you'll feel less like you're playing catch-up and more like you're moving forward. 4. Think win-win – building mutually beneficial relationships Business isn't a zero-sum game. Covey's fourth habit, "Think Win-Win," pushes us to find solutions that benefit everyone involved—clients, employees, and business partners. It's the foundation of trust and collaboration. Negotiate with empathy. During discussions, consider the other party's needs and goals and find a compromise that works for everyone. For your team, create opportunities where employees feel empowered and valued. A win-win work culture keeps talent engaged. Innovate with your customers in mind. Ask how you can provide more value to them – and watch how that mindset leads to loyalty and referrals. Win-win isn't always the easiest route, but it pays off in the long run. 5. Seek first to understand, then to be understood – empathetic communication Have you ever been in a meeting where everyone is talking, but no one is actually listening? Covey nailed it when he discussed the importance of understanding others before getting your point across. Empathetic communication is one of the most valuable tools for construction business owners. Whether with a frustrated client or a team member struggling with workload, truly listening builds trust and clarity. Pause during tough conversations and fully grasp the other person's perspective before responding. Use active listening techniques like paraphrasing or asking thoughtful follow-up questions. Encourage this habit in your team to strengthen collaboration and reduce misunderstandings. The better your communication, the stronger your relationships – and a thriving business is built on great relationships. 6. Synergize Combine the strengths of diverse team members to achieve innovative solutions. In construction, this can mean leveraging the unique skills of various trades to enhance project efficiency. Encourage collaboration through joint problem-solving sessions, where team members can share ideas and work together on challenges. The combined efforts of a well-coordinated team can lead to exceptional results. 7. Sharpen the Saw Invest in the ongoing development of yourself and your team. This includes professional training, certifications, and wellness initiatives to ensure everyone functions at their best. Encourage a culture of continuous improvement through workshops and skill-building exercises. Regularly reassessing and refining processes keeps your business adaptive and innovative in a competitive market. What makes "The 7 Habits of Highly Effective People" priceless for construction business owners today? Its focus is on principles over trends. Trends come and go, but these habits ground you in what truly works – proactive leadership, clear goals, thoughtful planning, and fostering meaningful relationships. Adapting these habits to your daily life won't happen overnight, but even small shifts can create momentum. Pick one habit to focus on this week, cultivate a proactive, goal-oriented, collaborative environment, and see how it transforms your leadership and business growth. Remember, no matter how fast the business world moves, the principles in this book will always hold relevance. They don't just make you more effective – they make you a better leader, decision-maker, and collaborator. So whether you need an excellent book or a knowledgeable bookkeeper, we are here to help. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 609, And It's About How Construction Business Owners Can Overcome Digital Hurdles We are witnessing a remarkable transformation driven by Artificial Intelligence (AI) and automation. While these advancements promise to enhance efficiency and speed, business owners must recognize the enduring importance of soft skills in their teams for long-term success and competitiveness. The construction industry has also experienced a significant transformation in recent years, driven by technological advancements. From project management software to drones and Building Information Modeling (BIM), construction business owners leverage these tools to enhance productivity, improve safety, and boost profitability. This blog post will explore how you, as a construction professional, can thrive in today's tech-driven environment and what skills you can build upon to remain adaptable. Access to the best available tools and information is vital in almost any operation but is especially crucial in the competitive construction and home service industry. To help with your year-end bookkeeping tasks, take advantage of our exclusive 40% discount on Bookkeeping Templates (consulting, bookkeeping review, and outsourced accounting subscriptions excluded) and Construction Accounting Academy classes through January 6, 2025. you can use our promo code YEAREND40. 1. Embracing Construction Management Software Construction management software is one of the most impactful technologies in the construction sector. Tools like Procore, Buildertrend, and CoConstruct offer a centralized platform for project management, enabling business owners to streamline communication, manage budgets, and track progress in real-time. By embracing these tools, construction companies can minimize delays, reduce errors, and improve team collaboration. 2. Adopting Building Information Modeling (BIM) BIM technology has revolutionized the way construction projects are planned and executed. It allows for creating detailed 3D models that provide insights into every aspect of a project, from structural integrity to material quantities. This enables construction business owners to identify potential issues before they arise, reducing costly rework and enhancing project outcomes. 3. Utilizing Drones for Site Surveys and Inspections Drones have become invaluable in the construction industry for site surveys and inspections. They offer aerial views of job sites, allowing for accurate measurements and progress monitoring without the need for labor-intensive methods. By incorporating drone technology, construction owners can increase efficiency, improve safety, and make more informed decisions based on real-time data. 4. Implementing Safety Management Tools Safety is a top priority in construction. Technology has provided numerous solutions to enhance workplace safety, including mobile apps that facilitate real-time incident reporting, safety training, and compliance management. By investing in these tools, business owners can create a safer work environment, reduce accidents, and lower insurance costs. 5. Exploring Prefabrication and Modular Construction Prefabrication and modular construction methods are gaining traction as they offer faster project completion times and reduced waste. By utilizing these approaches, construction business owners can enhance efficiency and deliver high-quality results to clients. This is especially important in a market that demands quicker delivery times and sustainable practices. 6. Focusing on Data Analytics The rise of data analytics enables construction businesses to make informed decisions based on insights from past projects. By analyzing data on project performance, cost overruns, and scheduling, owners can identify trends and areas for improvement. This data-driven approach can lead to more successful project outcomes and increased client satisfaction. In this regard, the World Economic Forum's Future of Jobs Report highlights the disruption of skills we will see in the coming years, pinpointing critical competencies for future success: Analytical thinking Creative thinking Resilience, flexibility, and agility Motivation and self-awareness Curiosity and lifelong learning These skills are universally applicable, highlighting the need for adaptability across all sectors. Essential skills for teams in small businesses: 1. Resilience As AI takes over routine tasks, construction employees must redefine and adapt their roles to stay valuable. For a small construction business, having resilient team members is crucial. You must navigate challenges, upskill in new areas, and leverage AI technology to maintain relevance and drive business success. 2. Lifelong learning With rapid technological changes, continuous learning becomes vital. Your construction crew should embrace a growth mindset and eagerly acquire new skills to stay ahead. Lifelong learning isn't just about meeting professional development requirements; it's about adopting the latest technologies to enhance business operations. 3. Ethical decision-making Even with AI-generated insights, ethical decision-making remains essential. Contractors like you must weigh the broader impacts of your decisions, balancing legal allowances with moral considerations. This skill ensures that business decisions are compliant but also fair and equitable. 4. Collaboration skills Today, employees are expected to be strategic partners, offering insights to drive business success. This means working closely with various teams and stakeholders in a construction business. Collaboration skills, including effective communication and emotional intelligence, are crucial for turning data into actionable insights and fostering strategic partnerships. 5. Business acumen AI-driven insights are only valuable if applied with an understanding of the business context. Construction employees must grasp industry dynamics and strategic goals to provide meaningful advice. Cultivating curiosity, critical thinking, and problem-solving abilities is essential for developing business acumen. Final thoughts As the construction industry evolves, embracing technology is no longer optional—it is essential for success. Construction business owners who invest in technology and adapt to these changes will enhance their operational efficiency and position themselves as leaders in a competitive market. By staying ahead of the technological curve, you can thrive in a world that increasingly values innovation and efficiency. Integrating AI and automation presents a tremendous opportunity for business owners. However, the real value lies in the human touch that complements these technologies. By emphasizing developing soft skills such as resilience, lifelong learning, ethical decision-making, collaboration, and business acumen, teams can thrive alongside AI, ensuring your business survives and thrives in the evolving landscape. My advice: Foster an environment that values these competencies to ensure your team is equipped for the future. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 607, And It's About Managing Stress, Prioritizing Wellness, And Spreading Holiday Cheer The holiday season is usually filled with joy and celebration. Still, it can also bring significant stress for construction business owners. With project deadlines, year-end financial tasks, and the hustle and bustle of the festivities, it's easy to feel overwhelmed. Here are some strategies to help you manage stress and prioritize your well-being during this busy time of year. 1. Set Realistic Goals As project timelines draw near their conclusion, it can be tempting to push for everything to be finished before the holidays. However, setting realistic goals for yourself and your team is crucial. Prioritize tasks that must be completed and recognize that some projects may need to be deferred until the New Year. This will help reduce pressure and allow for a more balanced method as the holidays approach. 2. Embrace Time Management Techniques Effective time management can be your best ally during the holiday season. Use calendars and to-do lists to map out work obligations and personal commitments. Block out time for breaks and leisure activities to ensure you're not solely focused on work. Adopting methods like the Pomodoro Technique can help you maintain productivity while allowing necessary downtime. 3. Establish Boundaries As a business owner, it can be challenging to step away from work, especially when demands are high. However, establishing clear boundaries between work and personal life is essential for managing stress. Designate specific work times and communicate these to your team and clients. This will help prevent work from creeping into personal time, allowing you to engage in holiday activities fully. 4. Prioritize Wellness Physical and mental well-being should be a core part of your holiday strategy. Regular exercise can help reduce stress levels and increase energy even in short bursts. Make time for healthy meals and hydration, and don't skip your sleep! Incorporate self-care activities you enjoy, whether reading, meditating, or pursuing a hobby. A nourished body and mind will make you more resilient to stress. 5. Practice Gratitude Reflecting on what you're grateful for can shift your focus away from stressors and toward the positive aspects of your life and business. Whether it's your team's accomplishments this year or the support of family and friends, taking time to appreciate these can enhance your mood and outlook. 6. Involve Your Team Your team is your greatest asset, and involving them in holiday planning can foster a sense of camaraderie and make them feel valued. Involve them in decisions about project timelines and holiday work schedules. Celebrate your achievements together with a fun gathering, which can strengthen bonds and create a positive atmosphere as the year wraps up. 7. Seek Support If the holiday season feels particularly overwhelming, remember you're not alone. Don't hesitate to ask for support. Whether talking to a mentor, seeking advice from fellow business owners, or consulting a professional, sharing your challenges can lighten your emotional load and provide fresh perspectives. Spreading holiday cheer can significantly impact communities and individuals, and there are many ways a construction company like yours can step up to make a difference. By engaging in community service, you not only make a positive impact but also strengthen your connection with the community, fostering a sense of pride and belonging. Here are some inspiring ways: 1. Community Service Projects: Organize volunteer days where employees come together to work on community improvement projects. This could include renovating local shelters, building playgrounds, or assisting in affordable housing projects, benefiting those in need. 2. Charitable Donations: You can donate some of your profits or resources to local charities and organizations supporting underprivileged families, homeless shelters, or food banks. This helps those in need and shows a commitment to community welfare. 3. Sponsoring Holiday Events: Sponsor local holiday events, such as parades, festivals, or tree-lighting ceremonies. Contributing financially or providing logistical support can create joyful experiences for young and old alike. 4. Toys and Clothing Drives: Organizing drives for toys, clothing, or food has become common among construction businesses. Employees can contribute these items, which are distributed to families struggling to make ends meet during the holidays. 5. Seasonal Parties for Families: Many companies host holiday parties or gatherings for employees and their families. These events help foster community and belonging while spreading holiday cheer through fun activities, food, and entertainment. 6. Employee Volunteer Programs: Encourage employees to take paid time off to volunteer for causes they are passionate about. This initiative promotes community service and strengthens employee engagement and morale. 7. Building for a Cause: Some companies have taken on projects specifically aimed at helping marginalized groups. For instance, constructing homes for needy families through partnerships with organizations like Habitat for Humanity showcases the industry's commitment to societal improvement. 8. Holiday Cards and Messages: To convey appreciation and warmth, send personalized holiday cards to clients, partners, and community members. Many construction companies also send messages celebrating their partners and the achievements shared throughout the year. 9. Support for Local Businesses: Support local businesses by sourcing materials locally or collaborating with them for holiday events. This will boost the local economy and foster a sense of community togetherness. 10. Promotion of Safety and Well-Being: During this festive season, you can organize workshops or webinars focused on safety and mental health. This will help employers prioritize their employees' well-being and ensure they return to work refreshed and ready for new challenges. Through these initiatives, you can spread holiday cheer and demonstrate your commitment to positively impacting your neighborhood. Engaging in meaningful activities strengthens relationships with clients, employees, and the community, making the season brighter for everyone. Conclusion Remember, while the construction industry is demanding, it's crucial to prioritize your mental and physical well-being, especially during the festive season. By implementing these strategies, you can manage stress more effectively and enjoy the holiday period with your loved ones. As we celebrate this festive season, let's take a moment to recognize the incredible efforts of everyone in the construction industry. Thank you for your commitment and craftsmanship. Wishing you and your team a joyful Christmas filled with love, laughter, and well-deserved rest. Your hard work and dedication have built not just structures but a strong community. May the New Year bring new projects and opportunities your way! IMPORTANT NOTICE: Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance. Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025. Key points about the update: Who needs to report: Any company formed or registered in the United States, including: Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts What information needs to be reported: This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number. Filing deadline for existing businesses: Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025. Filing deadline for new businesses: Companies formed in 2024 must file within 90 days of formation. Where to file: Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website. Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges. Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions. Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general. Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 606, And It's About Construction Business Review - What Went Right Or Wrong This Year he construction industry is dynamic and challenging, and a business's success or failure can hinge on various factors. As we approach the end of another year, it's essential to take a step back and assess your company's successes and challenges. Contracting is notorious for its complexities and ever-changing landscape. It is crucial to evaluate what worked well, what didn't, and what lessons we can carry into the following year. These are my key takeaways from phone chats and emails with our clients, industry friends, and followers. Use this as a template - remove, add, and reflect on this list to hold yourself accountable for what you can improve. What Went Right 1. Embracing Technology Your commitment to technology was one of the most significant positive shifts this year. Implementing various project management software has streamlined your processes and improved team communication. This investment increased efficiency and enhanced collaboration, allowing you to meet deadlines consistently. 2. Strong Client Relationships Focusing on building strong relationships with your clients pays off tremendously. Most of you have secured several repeat contracts by maintaining open lines of communication and prioritizing customer service. Satisfied clients shared positive reviews, which helped you to attract new business through referrals. This year, we learned that transparency and trust are invaluable in fostering long-term partnerships. 3. Financial Management Improvements We made a conscious effort to improve your financial planning and management. Developing a more robust budgeting system and closely monitoring cash flow allowed you to navigate unpredictable economic fluctuations more effectively. This proactive approach has prepared you to make better-informed decisions moving forward. 4. Commitment to Sustainability As clients increasingly value sustainability, you have embraced eco-friendly construction practices. By incorporating green building methods and materials into your projects, you have met client demands and differentiated yourself from competitors. 5. Continuous Learning and Training We are proud of our Construction Accounting Academy students and the contractors who took their certifications and licenses. Encouraging ongoing employee education and training ensures that you and your team remain adaptable and knowledgeable about industry trends and practices. A skilled workforce is pivotal to delivering high-quality work. What (Mostly) Went Wrong 1. Labor Shortages Despite the successes, there are significant setbacks due to the ongoing skilled labor shortage in the construction industry. Attracting and retaining talented tradespeople proved challenging, leading to project delays and impacting quality. This highlighted the need for better recruitment strategies and a stronger focus on employee retention. 2. Inadequate Project Planning Project planning sometimes fell short, leading to cost overruns and missed deadlines. Although you made strides in overall project management, you learned the hard way that comprehensive planning, including risk assessments and resource allocation, is vital for successful project execution. 3. Neglecting Marketing Efforts While most excelled in many areas, some of your marketing strategies took a backseat this year. You missed potential project opportunities without an effective online presence and outreach efforts. This experience underscored the importance of prioritizing marketing and business development in a competitive landscape. 4. Safety Compliance Issues Although you have generally maintained a safe work environment, you've encountered a few instances of oversight regarding safety regulations. These moments served as crucial reminders of the importance of strict compliance. It is necessary to review safety training protocols to prevent any future incidents. 5. Bookkeeping Neglecting bookkeeping in your construction business can lead to significant challenges that may hinder your overall success. Accurate financial management is crucial in this industry, and overlooking bookkeeping tasks can have far-reaching consequences. Particularly with your cash flow -inconsistent tracking of income and expenses can result in shortages and tax issues - paying penalties or fines that could even attract attention from tax authorities due to discrepancies. Poor practices can also lead to disputes over unpaid invoices or discrepancies with subcontractors and suppliers, damaging relationships crucial to your business. As construction bookkeepers and accounting specialists, our contributions extend beyond simply recording transactions. By implementing efficient bookkeeping practices, we play a crucial role in shaping your construction business's financial stability and growth. Regular reviews and updates of financial practices can help your company adapt to challenges, seize opportunities, and ultimately thrive in the competitive construction landscape. Moving Forward Reflecting on the year provides valuable insights into your strengths and weaknesses. You can enhance your operations by building on your successes—embracing technology and fostering strong client relationships. Simultaneously, addressing the areas where you fell short, such as improving labor recruitment and ensuring relentless project planning and bookkeeping, will be critical in your growth strategy for the coming year. As we look forward to the new year, let's harness the lessons learned and strive for continuous improvement. The construction industry poses challenges, but with a proactive mindset and determination, we can navigate its complexities and position our business for more tremendous success in 2025. Here's to building a brighter future together! IMPORTANT NOTICE: Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance. Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025. Key points about the update: Who needs to report: Any company formed or registered in the United States, including: Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts What information needs to be reported: This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number. Filing deadline for existing businesses: Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025. Filing deadline for new businesses: Companies formed in 2024 must file within 90 days of formation. Where to file: Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website. Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges. Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions. Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general. Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 605, And It's About The Power Of Accurate Job Costing In Your Construction Business Have you ever wondered how successful construction companies accurately price custom projects? The secret is in a method called Job Costing. For small business owners like you, understanding this process could be the key to increasing your profitability and ensuring that every job is priced right. Welcome to a world where every material, labor, and overhead cost is meticulously tracked to unveil the actual cost of doing business. Let's explore Job Costing, how it works, and how you can leverage it to enhance profitability. Understanding Job Costing Job Costing is a way to assign costs to specific jobs or projects. Unlike methods that evenly spread costs, this approach focuses on the details—tracking materials, labor, and overhead for each job. This makes it especially useful for businesses handling custom projects, particularly construction services like remodeling or home building. Key Concepts The key elements of job order costing are direct materials, direct work, and overhead. Direct materials are raw materials used in a project, while direct work involves workers' wages directly tied to the project. Overhead encompasses indirect costs like rent and utilities. Understanding these terms helps you track and allocate expenses accurately. How Job Costing Works The process begins by defining the job and assigning it a unique identifier. This helps track all related costs. Next, businesses document materials used, calculate labor costs and apply overhead based on a predetermined rate. Finally, all these costs are summed to determine the total job cost. Imagine a custom furniture maker tasked with creating a bespoke dining table. The direct materials are wood and varnish, while direct work (staffing) includes the carpenter's hours. Overhead might consist of electricity used during production. The business can accurately price the table by calculating each element, ensuring profitability. Benefits Accuracy Job Costing is all about precision. It helps you avoid guessing and gives you confidence that your prices cover your expenses and help you stay profitable. This accuracy lets you set competitive prices and maintain a healthy bottom line. Bespoke design Job Costing is a game-changer for businesses that handle bespoke orders. It allows for detailed cost breakdowns, ensuring each price reflects the actual cost of the custom work. This tailored approach keeps businesses competitive and fair. Decision making Understanding the actual cost of each job means making more intelligent decisions. It helps budget, forecast expenses, and identify the most profitable projects. This insight leads to better project selection and pricing strategies. With job order costing, businesses can confidently make informed decisions that positively impact their bottom line. Challenges and Solutions Common challenges Implementing Job Costing involves challenges such as accurate tracking, complex record-keeping, and time consumption. Overhead allocation poses another difficulty, requiring careful consideration to ensure fairness. You can use strong tracking systems and conduct regular checks to address these challenges. Teaching employees how to manage job order costs well and using software to automate tasks are also helpful. Real-world examples Consider a construction company like yours that uses Job Costs to build custom homes. By tracking each material and each labor, they ensure prices reflect actual costs, enhancing profitability. Lessons learned These examples show the importance of detailed cost tracking. Accurate records enable businesses to set appropriate prices and understand profitability. By reviewing these insights, companies can make informed decisions that boost their bottom line. Implementing Job Costing in Your Construction Business To start using job order costing: Define your jobs clearly and use unique identifiers for tracking. Document all materials and person-hours involved, calculating total costs accurately. Begin with small projects to refine your process. Better practices This includes regular audits to ensure accuracy, using technology to streamline processes, and training staff thoroughly. Much better: Hire or Outsource a Construction Bookkeeper/Accountant. A material receipt can be coded to any of a dozen or more accounts or item codes depending on whether it is a direct cost, indirect cost, Work-In-Progress, retention, warranty, overhead, administrative, or other expense. Putting costs in the wrong place can be disastrous, like baking a cake and putting in a cup of salt instead of sugar because they both look the same. Construction accountants think holistically because Job Costing Reports differ from Profit and Loss reports. Job costing reports hardly match any financial reports because economic reports are accumulated vertically, while Job Costing Reports are accumulated horizontally. Conclusion Understanding costs is paramount in business. Job Costing is a systematic way to price custom projects in your Construction Business, ensuring profitability and competitiveness. While challenges exist, they are surmountable with the right strategies and tools. Job Costing could be the key to unlocking hidden profits in your business. Should you need guidance, feel free to reach out. We'll be happy to assist you. IMPORTANT NOTICE: Recent changes to the Beneficial Ownership Information reporting requirements may affect your organization. Please thoroughly review these updates to comply with the latest regulations. Also, please pay attention to any deadlines and necessary documentation to maintain compliance. Starting January 1, 2024, many U.S. businesses must report information about their beneficial owners, i.e., those who own or control the company. Businesses must report Beneficial Ownership Information (BOI) to the Financial Crimes Enforcement Network (FinCEN), a U.S. Department of the Treasury bureau. The reporting, a requirement of the Corporate Transparency Act (CTA), aims to combat financial crime and corruption and must be completed by January 1, 2025. Key points about the update: Who needs to report: Any company formed or registered in the United States, including: Corporations Limited Liability Companies (LLCs) Limited Partnerships Certain trusts What information needs to be reported: This includes the legal name, date of birth, and address of each beneficial owner, as well as identifying information like a passport or driver's license number. Filing deadline for existing businesses: Companies formed before January 1, 2024, must file their beneficial ownership information by January 1, 2025. Filing deadline for new businesses: Companies formed in 2024 must file within 90 days of formation. Where to file: Beneficial ownership information must be submitted electronically through FinCEN's BOI E-Filing website. Potential consequences of non-compliance: Businesses that fail to comply with the beneficial ownership reporting requirements may face significant civil penalties and possible criminal charges. Please go directly to the FinCEN website for more information and answers to Frequently Asked Questions. Keeping your records current is crucial for adhering to these new requirements. If you have any questions or need further clarification, please contact a legal expert specializing in compliance. We do not offer this service, but please feel free to contact me anytime when you need help with your construction bookkeeping, accounting, and business in general. Disclaimer: This notice is for informational purposes only and does not constitute legal advice. For specific guidance, please consult with an attorney familiar with the CTA and its regulations. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 604, And It's About Stop Chasing Payments - How To Streamline Your Construction Receivables Running a small construction business is a constant juggle, and managing your receivables is one of the more frustrating tasks. How often have you been waiting on overdue invoices? Do you have enough cash flow to cover next month's expenses? If this sounds familiar, you're not alone. Many small business owners need help keeping their accounts receivable in check, which can ultimately impact their business's health and sustainability. This guide will provide practical steps to streamline your invoicing process, confidently approach past-due invoices, and ensure steady cash flow. Understanding the importance of timely invoicing Timely invoicing is more than just good business practice; it's critical to maintaining a healthy cash flow. When invoices go unpaid, your cash flow takes a hit, potentially affecting your ability to pay suppliers, cover payroll, or invest in growth opportunities. By sending invoices promptly, you lay the foundation for timely payments. Studies show that businesses that practice timely invoicing and set clear payment terms see fewer delays and disputes. Setting clear payment terms and policies You need crystal-clear payment terms and policies to avoid confusion and ensure your clients understand their obligations. These should be outlined in every contract and reiterated on every invoice. Here are some essential components to consider: Due dates: Clearly state when payment is due, whether upon receipt, net 30, or another timeframe. Late fees: Specify any penalties for late payments, such as interest or a flat fee. This encourages prompt payment and offsets the cost of delays. Payment methods: Offer several payment options, such as bank transfers, credit cards, and digital wallets, to make it convenient for clients to pay. Having these terms laid out upfront will reduce misunderstandings and set expectations. Leveraging invoicing tools and templates Gone are the days of manual invoicing and spreadsheet tracking. Today, there are numerous invoicing software options that can automate and streamline your billing process. These tools offer templates that ensure consistency and professionalism. Tools like QuickBooks and Xero allow you to automate invoice generation and send reminders, and they integrate with your accounting systems. The result? Less time spent on paperwork and more time focusing on your business. Strategies for collecting past-due invoices Let's face it: Chasing overdue invoices is a task few enjoy. However, it's essential for your cash flow. Here's how to approach it: Polite reminders: Start with a friendly reminder email shortly after the due date. Acknowledge that oversights happen and provide an easy way for them to pay. Follow-up calls: Don't hesitate to pick up the phone if emails go unanswered. Sometimes, a personal touch is all it takes to resolve the issue. Overdue statements: Send a statement outlining all overdue invoices and any applicable late fees. This formal documentation can prompt action. Remember, consistency is critical. Establish a routine for following up on overdue invoices and stick to it. Offering incentives and payment options Offering incentives can encourage timely payments. Consider providing a small discount for early payment, an attractive option for clients looking to save a little cash. Additionally, the flexibility of multiple payment methods can remove barriers to prompt payment. For instance, offering an early bird discount of 2% for payments made within 10 days can motivate clients to pay sooner rather than later. Understanding outstanding vs. past due invoices It's crucial to distinguish between outstanding (not yet due) invoices and past-due invoices. Outstanding invoices are simply payments expected at a future date and don't require immediate action. On the other hand, past-due invoices have missed the agreed payment date and need your attention. Managing these categories effectively saves resources on invoices that still need follow-up. Managing receivables efficiently is vital for small business success. By implementing the strategies above, you can reduce time spent chasing payments and improve your cash flow. This sense of accomplishment in effectively managing your receivables can empower you and contribute to your business's success. Remember, the goal is to create a seamless process that encourages timely payments and reduces disputes. Acknowledging the need for construction bookkeeping help is crucial to enhancing your company's financial health. Managing a wide range of projects can become overwhelming as a contractor, especially when keeping track of expenses, invoices, and payroll. By seeking professional bookkeeping assistance, you will streamline your financial processes and free up time to focus on what you do best—building and growing your business. This relief from the burden of financial management can bring a sense of control and peace of mind. If managing your receivables becomes overwhelming, consider enlisting a professional bookkeeper or accountant specializing in construction finances. We can help with your invoices, expenses, payroll, and financial reporting, allowing you to focus on your primary business activities. Final thoughts By recognizing the importance of effective bookkeeping, you position your construction business to receive blessings through profits and build a solid foundation for longevity and success. As we reflect on the joy and warmth of being with family and friends yesterday, I want to take a moment to express our heartfelt gratitude to every one of you. Thank you for being part of our business journey. Spending time with loved ones and sharing a meal reminds us of the importance of connection and community. I am sincerely thankful for our business relationship and the mutual growth in the construction industry, which enriches our daily lives. Let's carry this spirit of gratitude into the days ahead, finding opportunities to appreciate the little things and support one another. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 603, And It's About The Real Cost Of Bad Construction Client Service Have you ever paused to consider the real impact of your business's customer experience? Is it lifting your brand or dragging it down, along with your team's morale? Today's consumers expect nothing short of excellence, so understanding the consequences of poor customer service is vital. So, what does poor customer service cost you? Let's delve into the details—they might change your perspective. The ripple effect of dissatisfied customers Every business faces it sooner or later—a client who leaves less than satisfied. But don't be fooled into thinking that the story ends there. Unhappy customers, in your case, homeowners, rarely stay silent. They're more likely to share their experiences with friends, family, and the vast world of social media. What's worse, a scathing online review can echo for years, impacting your brand's reputation far beyond the initial complaint. The National Customer Rage Survey highlights a worrying trend: many consumers are airing their grievances publicly, and the numbers are rising. This digital age makes it far too easy for a bad experience to snowball into a PR nightmare, causing potential sales to slip through your fingers. Damaged Reputation: More than just a bad review When your reputation takes a hit, it's more than losing one customer. It's about a domino effect that can push potential clients away before they even give you a chance. With social proof playing a crucial role in purchase decisions, even a handful of negative reviews can deter future business. In a competitive market, a damaged reputation can be a slow poison, eroding consumer trust and loyalty over time. Decreased customer lifetime value Businesses often strive to augment a customer's lifetime value. However, poor customer service can drastically reduce this value. When customers feel undervalued or mistreated, they are less likely to return, cutting short the potential revenue they could have generated. This not only impacts immediate sales but also affects the long-term relationship that could have been nurtured through consistent, positive interactions. The cost of increased churn High customer churn is a silent killer for any business. When customers don't feel heard or appreciated, they're more likely to jump ship to a competitor who promises better service. This constant turnover is not just costly in terms of lost revenue but also in the effort and expense required to attract new customers to replace those who have left. A revolving door of clientele can undermine your service business and drain resources that could be better spent on growth and improvement. Employee morale and productivity Believe it or not, poor customer service affects your customers and employees. Handling disgruntled customers is draining, and over time, it can significantly impact employee morale and productivity. When your team constantly deals with unhappy clients, it can lead to burnout and decreased performance, affecting your business's overall efficiency. Investing in proper training and support for your team not only helps improve customer interactions but also boosts worker satisfaction and output. Missed opportunities for growth Every negative customer interaction is a missed opportunity for improvement and growth. Poor service can blind you to valuable feedback that could lead you toward better practices and innovation. By focusing on delivering exceptional service, you open the door to learning from each customer interaction, paving the way for a more robust and dynamic business model. Three steps to mitigate the costs of poor customer service: Understanding the costs of poor customer service is the first step, but addressing them requires actionable strategies. Here are three practical steps you can take right now to turn things around: 1. Enhance employee training and support Equip your team with the skills and resources they need to deliver exceptional service. Regular training sessions and workshops can help employees stay sharp and motivated. Consider role-playing customer scenarios to prepare them for real-life interactions. By fostering a supportive environment where employees feel valued and empowered, you not only improve service quality but also boost morale and productivity. 2. Leverage Customer Feedback Don't shy away from feedback—it's a goldmine for improvement. Implement systems to gather customer opinions through surveys, reviews, and direct communications. Use this feedback to identify pain points and areas for enhancement. Actively listening to customers and responding to their needs can transform negative experiences into opportunities for growth, demonstrating your commitment to their satisfaction. 3. Improve Communication Channels Make it easy for customers to reach you. Efficient communication platforms like live chat, social media, and customer portals can enhance the customer experience by providing quick and practical support. Ensure your team is responsive and transparent in their communications, keeping customers informed and engaged. A streamlined communication process resolves issues faster and builds trust and loyalty. So, how do you rebuild trust after a client vents frustrations online? Breathe. Don't think the damage has been done - at least not yet. 1. Leave the negative review up. A negative review doesn't have to be the end of the world. Although customers like to see five-star reviews, they understand that perfection is almost impossible—and probably a sign that something is "too good to be true." In that sense, having a client or two provide negative feedback gives more credibility to the positive reviews. Customers expect to see a couple of negative reviews. If they're among the positive feedback, the negatives won't hurt you much and may even increase your legitimacy if handled well. 2. Respond to the review honestly. Customer complaints are a way to build trust with your potential clients by allowing you to respond honestly and professionally. Did something go wrong that was out of your hands? Offer an apology and explain what happened. Was there a misunderstanding? Look for the best opportunity to clear it up. Has the reviewer requested additional information or a solution? Respond online to show what you've done to address the situation. Did the reviewer misunderstand a policy? Explain your policy and invite them to contact you with further questions. Doing so shows readers that you take their concerns seriously and are willing to take responsibility when things go wrong. 3. Learn from negative reviews. If you see the same concerns repeatedly in the online feedback, it may be time to review your services. Negative reviews give you insight into areas where your customers feel your business could make changes, so take the time to consider what you're being told. You can improve your offerings or communicate better with clients to manage their expectations. Thank them for their feedback, let them know you're taking their concerns seriously, and explain your next steps. Final thoughts Implementing these steps can significantly reduce the negative impacts of poor customer service, leading to happier customers, more engaged employees, and a more substantial brand reputation. Don't panic. A bad review or two isn't likely to ruin your reputation. A few negative reviews can help you build trust with potential clients. You can use the situation to build confidence in your construction business by being responsive, transparent, and honest. Finally, remember that a proactive approach to customer service can be the key to unlocking long-term success. You take good care of your clients, so let us take good care of your construction bookkeeping and accounting. Reach out anytime. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 602, And It's About The Financial Roadmap To Success: Goal-Setting For Contractors Setting financial goals for your construction business may be one of your most important responsibilities as a leader and business owner. Your financial goals serve as far more than wishful projections; they form the backbone of your road map for success, both internal and external. Financial goals are something that every single business should possess regardless of its market, model, or size. Let's explore how to set and track financial goals that empower your business to thrive. Why Financial Goals Matter for Your Construction Business Financial goals are more than just numbers on a spreadsheet. They are the roadmap that helps you plan and make strategic decisions. Without clear goals, it's like driving without a destination in mind. Think about it—how do you know if you've arrived if you never set out where you wanted to go? First, financial goals offer clarity. They transform your vision into actionable targets. When you know precisely what you want to achieve, laying out the necessary steps becomes more accessible. It's akin to plotting the course on a GPS; you need a specific endpoint to calculate the best route. Second, financial goals motivate you and your team. A shared goal brings people together, fostering collaboration and boosting morale. Your business benefits from the focus and drive of working towards a common objective. Lastly, financial goals prepare you for the unexpected. By regularly tracking your finances, you can identify trends and anticipate potential pitfalls before they become crises. The Benefits of Financial Goal-Setting Setting financial goals is a powerful tool for business owners, offering many benefits. Not only do they provide direction, but they also enable you to measure success and maintain focus. Clarity and focus Financial goals bring clarity and focus to your business operations. With well-defined objectives, you can concentrate on activities aligning with your overarching strategy. This clarity makes decision-making more straightforward and more efficient, reducing the clutter of distractions. Motivation and accountability Goals serve as a source of motivation and accountability. Having clear targets keeps you and your team motivated to achieve them. It also creates a sense of responsibility, as everyone understands their role in reaching the collective goals. Risk Management Financial goals help identify and manage risks. By setting tangible targets, you are better prepared to anticipate potential challenges. This foresight allows you to develop contingency plans and make informed decisions, reducing the impact of unforeseen events. It's the business equivalent of having a backup generator ready to kick in during a power outage. Getting Started with Financial Goals Setting financial goals may seem daunting, but it's easier than you think. Start by assessing your current financial situation. Understanding where your business stands financially is the first step to setting realistic and achievable goals. Assess your current financial situation. Before setting goals, examine your financial records thoroughly. Look at your income, expenses, cash flow, and debts. This comprehensive overview will give you a clear picture of your financial health and highlight areas for improvement. Define clear and specific objectives. Once you grasp your current situation, it's time to define your financial goals. Ensure they are specific, measurable, achievable, relevant, and time-bound (SMART). Instead of setting a vague goal like "increase profits," aim for something concrete, such as "grow net profit by 20% over the next 12 months." Align goals with your business strategy. Your financial goals should align with your overall business strategy. Consider your construction company's mission, values, and long-term vision. Ensure that your financial objectives support and contribute to these larger goals. For instance, if expanding to another location is part of your strategy, set financial targets that reflect this growth ambition. Breaking Down Goals Into Achievable Milestones Significant financial goals can feel overwhelming, but breaking them into smaller, manageable milestones makes them more attainable. Create incremental milestones. Divide your larger financial goals into incremental milestones. For example, if you aim to increase annual revenue by $100,000, set quarterly targets of $25,000. These milestones act as stepping stones, providing a clear path toward achieving your ultimate goal. Assign responsibilities and set deadlines. Assign specific responsibilities to team members or departments and establish milestones' deadlines. This delegation ensures accountability and encourages collaboration. When everyone knows their role and timeline, the team can work cohesively toward the shared objective. Celebrate small wins. Celebrate each milestone's achievement. Acknowledging small wins boosts morale and motivation, reinforcing the progress made. It's like celebrating each mile during a marathon—it keeps spirits high and momentum going strong. Tracking and Measuring Progress Setting financial goals is only half the equation; tracking and measuring progress is equally crucial. Implement a tracking system. Establish a system to track and measure your progress regularly. This could be through financial software, spreadsheets, or other real-time data tools. Regular monitoring allows you to identify trends, adjust, and stay on track. Review and adjust goals periodically. Financial goals are not static; they should be reviewed and adjusted periodically. Changes in the market, industry, or internal factors may necessitate modifications to your goals. Conduct regular reviews to ensure your goals remain relevant and aligned with your business strategy. Use Key Performance Indicators (KPIs). Incorporate KPIs to measure your progress. KPIs are quantifiable metrics that reflect your success in achieving specific objectives. They provide valuable insights into the effectiveness of your strategies and guide decision-making. Use Technology to Help You Reach Your Goals Technology can play a pivotal role in managing financial goals effectively. Explore financial management software. Consider using financial management software to streamline goal setting, tracking, and analysis. These tools offer budgeting, forecasting, and reporting features, enabling you to make data-driven decisions. Automate processes for efficiency. Leverage automation to enhance efficiency in financial goal management. Automation can handle invoicing, expense tracking, and financial reporting, freeing strategic planning and decision-making time. Gain insights through data analytics. Use data analytics to gain valuable insights into your financial performance. Check trends, identify opportunities, and uncover potential risks. Data-driven insights empower you to make informed decisions and fine-tune your financial strategies. Final thoughts Setting and tracking financial goals is essential for small business success. They provide clarity, motivation, and risk management, guiding your construction business toward growth and sustainability. By assessing your current financial situation, defining clear objectives, and breaking them down into achievable milestones, you can pave the way to success. Remember to track and measure progress regularly, leveraging technology for efficiency and insights. With well-defined financial goals and a strategic approach, your construction business can thrive in today's competitive landscape. Start setting your financial goals today and watch your business flourish! Contact us for further resources and guidance. Your business's financial success begins with proactive planning and strategic execution. Initial consultation is free, so let's talk soon. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 601, And It's About The Delegation Mindset: Empowering Your Construction Team Delegation is a skill often discussed but rarely mastered, especially by small construction business owners wearing multiple hats. The balancing act of managing daily operations while pushing for growth can be overwhelming. Imagine if you could free up hours in your day to focus on strategic decisions rather than getting bogged down in every minute detail. This is where the art and science of delegation come into play. Understanding and implementing effective delegation strategies can enhance productivity, foster team growth, and drive your business forward. What is delegation? In essence, delegation assigns responsibility and authority to others to complete tasks. It involves more than just delegating tasks; it's about empowering your team with the right resources and support to achieve goals efficiently. But why is it seen as both an art and a science? The art comes from understanding your team's strengths and how to motivate them, while the science involves the systematic approach to distributing tasks effectively. Why does Delegation matter? Delegation is crucial for construction business owners seeking efficiency and growth. Time saved is money earned. Here are some compelling reasons why it should be a part of your management toolkit: Increased productivity: You can concentrate on high-impact activities requiring expertise and oversight by delegating tasks. Skill development: When you entrust tasks to your team, you allow them to learn, grow, and become more skilled. Enhances trust and collaboration: Delegating tasks builds mutual trust between you and your team, boosting morale and cooperation. Promotes innovation: With more autonomy, team members are encouraged to think creatively and propose innovative solutions. Types of Delegation Understanding the different types of delegation can help you apply the right one to a given situation: Task delegation: Assign specific tasks that require completion within a set timeframe. Responsibility delegation: Hand over entire processes or projects, giving your team ownership and accountability. Authority delegation: Allow team members to make decisions that affect their tasks, boosting engagement and empowerment. Pitfalls of Delegation Like any other management skill, delegation comes with its set of challenges. Knowing what these common pitfalls are can help you avoid them: Micromanagement: Overseeing every aspect of delegated tasks can undermine your team's confidence and independence. Lack of clarity: Vague instructions can lead to confusion and errors in task completion. Fear of losing control: Worrying about the outcome might prevent you from effectively delegating essential tasks. Time constraints: Feeling rushed can lead to improper delegation, affecting quality and team morale. How to delegate effectively Effective delegation isn't a one-size-fits-all solution. Here are steps to help you delegate successfully: 1. Identify tasks to delegate Start by listing all the tasks you currently handle. Identify which tasks can be transferred to others based on their complexity and your team's capabilities. Routine and time-consuming tasks are prime candidates for delegation. 2. Choose the right person Match tasks with the right person by evaluating their skills, experience, and current workload. Consider their interests as well to ensure they are motivated and engaged. 3. Set clear expectations Communicate your expectations. Outline the task's purpose, desired outcome, and deadlines. Ensure that your team members understand the level of quality and any constraints they might face. 4. Provide resources and support Equip your team with the necessary tools and training to complete their tasks. Offer your support and be available for guidance to ensure they feel confident in their roles. 5. Monitor progress without micromanaging Check-in regularly to offer feedback and ensure tasks are on track, but avoid micromanaging. Trust your team to complete their assignments, and encourage open communication regarding issues or questions. 6. Celebrate successes Recognize and celebrate achievements. Acknowledge your team's hard work and contributions to foster loyalty and motivation. Overcoming delegation challenges Even with the best intentions, challenges can arise when delegating. Here's how to tackle them: Building trust: Invest time in getting to know your team. Be transparent, show appreciation, and provide opportunities for growth to strengthen trust. Effective communication: Develop a culture of open dialogue by encouraging questions and clarifying expectations regularly. Managing fear of failure: Start by delegating smaller tasks to build confidence, gradually increasing complexity as your team grows more comfortable. Delegating by Outsourcing Delegating your bookkeeping and accounting to a construction bookkeeper offers several benefits that can significantly enhance the efficiency and effectiveness of your business operations. Here are some of the key advantages: 1. Specialized Knowledge: Construction bookkeepers possess specialized knowledge of the industry and are familiar with its unique financial practices, regulations, and challenges. This expertise ensures accurate financial reporting and compliance with industry standards. 2. Time Savings: Bookkeeping can be time-consuming, especially for small construction business owners who already manage multiple responsibilities. By delegating this task, you free up valuable hours to focus on strategic activities, client relations, and overall business growth. 3. Increased Accuracy: Professional bookkeepers are trained to handle financial data meticulously. Their expertise minimizes the risk of errors in bookkeeping, reducing the likelihood of costly mistakes and the stress of potential audits. 4. Better Cash Flow Management: A dedicated bookkeeper can help monitor your cash flow more effectively, ensuring you understand your financial position clearly. They can provide timely insights on receivables, payables, and budgeting, which is crucial in managing project costs. 5. Enhanced Reporting: Construction bookkeepers can generate detailed financial reports that provide valuable insights into your projects' performance. They can identify trends and areas for improvement, enabling you to make informed decisions about your business. 6. Compliance and Tax Preparation: Keeping up with tax regulations can be complex, especially in the construction industry. A construction bookkeeper can ensure that your financial records comply with rules and help prepare for tax season, potentially saving you money through proper deductions. 7. Risk Management: Outsourcing your bookkeeping tasks reduces the risks of mishandling financial information. A professional bookkeeper implements best practices for record keeping and financial controls to safeguard your business against fraud and errors. 8. Focus on Core Competencies: Delegating bookkeeping allows you to concentrate on what you do best – running your construction business. This focus can lead to increased productivity and better service for your clients. 9. Scalability: As your business grows, so do your financial management needs. A construction bookkeeper can quickly scale their services to accommodate your changing requirements, ensuring that your financial operations remain efficient and effective as your business expands. Summing up Mastering delegation is a process that blends art and science. It's about balancing control and trust, strategy and intuition. Implementing these strategies can transform delegation into a powerful tool that lightens your load, empowers your team, and propels your business forward. Delegating your bookkeeping and accounting to a construction bookkeeper can improve accuracy, efficiency, and strategic insights, contributing to your construction business's overall success. By leveraging their expertise, you lighten your workload and position your business for growth and sustainability. Ready to make delegation work for you? Start by identifying one task you can delegate this week and watch how the ripple effect of trust and efficiency begins to transform your workflow. If it's bookkeeping and accounting, we can help. Calling me will not cost you anything - other than your phone subscription and 30 minutes (more or less) of your time. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 600, And It's About Proven Practices To Combat Procrastination In Construction Procrastination can be a formidable foe for small business owners. With endless responsibilities, it's easy to fall into the trap of putting off important tasks for later. The fast-paced construction world can lead to missed deadlines, increased costs, and frustrated clients. Delayed decisions and unfinished tasks not only affect timelines but can also impact budgets and client satisfaction. Here are some effective techniques tailored for construction professionals to help combat procrastination and boost productivity. 1. Eat the frog first Have you ever heard of the saying "Eat the frog first"? It's a productivity hack inspired by Mark Twain's advice to tackle your most challenging task—the "frog"—first thing in the morning. Once that daunting task is out, everything else seems like a breeze. Studies have shown that people perform better and more efficiently in the morning, making it the perfect time to focus on demanding tasks. Start by identifying your daily "frog" and making it your priority each morning. Feeling accomplished early in the day sets a positive tone. It can motivate you to tackle less demanding tasks without delay. Not all tasks carry the same weight. Like the Eisenhower Matrix, this technique distinguishes between urgent and essential tasks. Focus on high-impact tasks that contribute significantly to project completion. Creating to-do lists that rank tasks can offer a clear path forward and help maintain focus. "Eat a live frog first thing in the morning, and nothing worse will happen to you the rest of the day." 2. Break tasks into smaller steps Large tasks can be daunting and lead to procrastination. However, breaking them down into smaller, more manageable steps can provide relief. For instance, instead of a daunting 'launch a new marketing campaign,' start with 'research target audience' or 'draft email copy.' This approach makes tasks seem less overwhelming and gives you a sense of progress as you complete each step. Breaking larger projects into smaller tasks with specific deadlines not only makes the workload seem less challenging to tackle but also allows for measurable progress. Use project management tools to track deadlines and milestones, keeping the team informed and motivated. Combine this with time blocking, a powerful technique that involves dedicating specific blocks of time to particular tasks. This structured approach reduces distractions and helps maintain flow. Consider blocking out uninterrupted time for critical tasks such as planning, meetings, or site visits to keep the momentum going. Remember, every small step takes you closer to your ultimate goal. 3. Set specific deadlines Setting a specific deadline—even for tasks without an inherent timeframe—can significantly reduce the tendency to procrastinate. This practice, based on Parkinson's Law, states that work expands to fill the time available for completion. Establishing a firm deadline creates a sense of urgency that propels you into action, putting you in control of your time. Be realistic, but also push yourself to stick to these deadlines. Establish a routine of reviewing progress daily or weekly. This practice can keep goals in sight and allows for adjustments as needed. Reflect on accomplishments and identify areas needing more attention. Use tools like calendars or project management apps to keep track of due dates and ensure accountability. 4. Create a distraction-free workspace A cluttered desk or constant notifications can be significant roadblocks to productivity. Designate a workspace that reduces distractions and fosters focus. This might mean tidying up your desk, using noise-canceling headphones (during desk work), or setting specific times to check emails and social media. A study in the Harvard Business Review revealed that employees working in clean environments were more productive and less susceptible to procrastination. Take control of your surroundings to create an atmosphere conducive to deep work. The physical work environment dramatically influences productivity. Ensure that job sites and offices are organized and free of distractions. Proper tools, equipment, and resources should be readily available. A clean, organized workspace can significantly enhance focus and drive productivity. 5. Reward yourself for completing tasks Positive reinforcement is a powerful motivator. When you complete a task—especially one you've been dreading-reward yourself. This could be a short break, a treat, or simply the satisfaction of checking it off your to-do list. By associating task completion with positive outcomes, you train your brain to view tasks as opportunities for reward rather than stress, fostering a sense of accomplishment and motivation. Over time, this can reduce procrastination and enhance productivity. Cultivating a positive work culture can significantly impact motivation and productivity. Recognize achievements, no matter how small, to foster a sense of accomplishment among your team. Celebrate successes at various project stages to boost morale and keep everyone engaged. Consider implementing a rewards program to meet deadlines consistently. Root causes Sometimes, procrastination stems from deeper issues, such as fear of failure or lack of interest. Take time to identify these underlying causes within yourself or your team. Open discussions can lead to solutions that address concerns, paving the way for more proactive behavior. As a leader, it's essential to model the behavior you want to see in your team. Show your commitment to deadlines and proactive task management. When team members see leadership prioritizing timely completion, they'll likely follow suit. Final thoughts The construction industry is notorious for unexpected changes. Remaining flexible in your approach allows you to adapt to new challenges without derailing your progress. Embrace changes as part of the process, recalibrating your goals and tasks as needed. We're here to help you achieve your goals efficiently and effectively. We can assist you in leveraging construction management software to streamline processes. By automating routine operations, you free up time to focus on more critical aspects of the project. Remember, overcoming procrastination isn't just about discipline but finding what works for you. The key is not just eliminating procrastination but also fostering a culture of accountability and efficiency. Implement these strategies today to transform how you work and succeed as a construction business owner. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 599, And It's About Mastering Leadership In Construction: From Passive To Assertive Effective leadership is crucial for project success in the dynamically challenging construction environment. A Project Manager (PM) oversees operations, guides teams through day-to-day tasks, ensures effective communication, and maintains stakeholder alignment. As many of you, our readers and clients, are both wearing two hats - PM and Owner; it's essential to understand the advantages and disadvantages of taking on both roles. As a Project Manager and a Business Owner, you deeply understand the entire process, from planning to execution. This holistic view allows for better decision-making. You have the authority to implement your vision and strategies, ensuring that quality and efficiency align with your goals. You can build long-term relationships with clients, subcontractors, and suppliers, enhancing trust and collaboration. As the owner, you can choose the projects you want to take and the direction of your business, allowing for personal and professional growth. However, balancing the responsibilities of both roles can lead to very long hours and difficulty maintaining a work-life balance. As both a PM and business owner, the weight of decisions falls on your shoulders, which can be stressful. Ownership also involves financial investment and risks, mainly if projects do not go as planned—this could include juggling resources, including labor, materials, and budgets, which can be challenging and may lead to conflicts. You may often face unexpected challenges that require immediate attention, leading to a high-pressure environment. As a business owner, you might find it hard to delegate tasks, feeling the need to oversee everything, which can lead to burnout. The key to balancing these roles is knowing your strengths and limitations. First, it is important to recognize that various leadership styles can empower PMs and Owners to adapt their approach for optimal results. Here are several essential styles of leadership to consider in Construction Project Management. 1. Autocratic Leadership Autocratic leaders make decisions independently, with little input from team members. This can benefit construction projects when quick decisions are required, such as during critical program changes or when addressing safety issues. However, while it can expedite decision-making, this style may suppress team creativity and engagement. 2. Transformational Leadership Transformational leaders inspire and motivate their teams by promoting a shared vision. In construction, where project goals often evolve, this style can be particularly effective in driving change. By empowering team members and fostering innovation, transformational leaders can cultivate a proactive environment that aligns with the project's objectives. 3. Servant Leadership This style focuses on team members' growth and well-being. Servant leaders prioritize collaboration and support to meet their team's needs. In construction, this approach enhances morale and encourages open communication, vital for troubleshooting issues and delivering projects on time. 4. Democratic Leadership Democratic leaders solicit input and collaborate with their teams on decision-making. This leadership style can enhance team cohesion and ensure all voices are heard. Engaging team members in planning and problem-solving in construction projects can lead to more innovative solutions and a stronger sense of ownership among the workforce. 5. Transactional Leadership Transactional leaders focus on clear structures and defined tasks, rewarding compliance and performance. This can be vital for maintaining schedules, budgets, and compliance with safety regulations in a construction setting. While this style ensures accountability, it may not foster creativity or long-term commitment among team members. 6. Laissez-Faire Leadership Laissez-faire leaders offer minimal direction and allow team members to make decisions. This approach can be effective in construction when managing highly skilled professionals who thrive in autonomous environments. However, clear guidelines may lead to a lack of coordination and inefficiency. 7. Situational Leadership Situational leadership requires adaptability, allowing the PM to adjust their style based on the project and team's needs. This flexibility is particularly beneficial in construction, where unforeseen challenges often arise. By assessing situational variables—such as team dynamics or project complexity—a PM can choose the most effective leadership style at any given time. Leadership styles significantly impact team dynamics, productivity, and overall business success. While you may think adapting to the situation is the best option, you need to consider this: Yes, a passive leadership style may seem non-confrontational and agreeable, but it often leads to unresolved issues, a lack of direction, and decreased morale. Transforming from a passive to an assertive leadership style can be a game-changer for your business. Understanding Passive vs. Assertive Leadership Passive leaders usually: Avoid conflict at all costs Hesitate to express opinions or make decisions Allow others to dictate terms Fail to set clear expectations and boundaries Assertive leaders usually: Communicate openly and honestly Make decisions confidently Set and enforce clear expectations Respect both your rights and those of others The Challenges of Passive Leadership Passive leaders often struggle to articulate their needs and expectations, leading to team confusion, frustration, and inefficiency. For instance, a passive leader might avoid addressing a team member's repeated tardiness, resulting in resentment among other employees who adhere to punctuality. The Benefits of Becoming Assertive Transforming into an assertive leader brings numerous advantages: Improved Communication: Clear, direct communication reduces misunderstandings and fosters transparency. Enhanced Team Morale: Employees value fair and consistent leaders, leading to higher job satisfaction. Better Decision-Making: Assertive leaders make timely and informed decisions, driving the business forward. Increased Respect: Teams respect leaders who stand by their principles and address issues promptly. Practical Tips for Making the Shift 1. Start Small: Begin by asserting yourself in low-stakes situations. Practice expressing your opinions in meetings or setting minor boundaries. 2. Use "I" Statements: Frame your thoughts using "I" statements to take ownership of your feelings. For example, say, "I feel concerned when deadlines are missed," instead of "You always miss deadlines." 3. Try Active Listening: Listen attentively to show that you value others' input. This fosters mutual respect and opens the door for more assertive interactions. 4. Set Clear Expectations: Clearly define your team's roles, responsibilities, and expectations. This will help prevent ambiguity and ensure everyone knows what is required. 5. Seek Feedback: Ask trusted colleagues or mentors about your leadership style. Use this input to adjust and improve your assertiveness. 6. Stay Calm and Composed: Try to maintain a calm attitude, even in challenging situations. This helps keep discussions constructive and focused on solutions. 7. Learn to Say No: Say no when necessary. Respectfully declining requests that don't align with your goals ensures your resources are used effectively. Final thoughts Choosing the right leadership style as a Project Manager or a Business Owner (or both) in construction is crucial to navigating the complexities of each project. Influential leaders recognize the value of blending different styles and adapting their approach to changing circumstances. By leveraging these various leadership styles, PMs can foster a productive work environment, drive team performance, and ultimately enhance project success. The ability to inspire, engage, and direct team efforts will not only lead to the completion of projects on time and within budget but can also pave the way for sustained growth and improvement within the organization. Transitioning from a passive to an assertive leadership style is a transformative journey that requires practice and commitment. The benefits—improved communication, better decision-making, increased respect, and enhanced team morale—are worth the effort. By embracing assertiveness, you can lead your team more effectively and drive your business toward tremendous success. Do you need further guidance on developing your assertiveness? Perhaps you would like to focus more on your business and leadership journey. We are here to support you, whether you need a little or a lot of help. Contact me today. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 598, And It's About Essential Strategies For Sales Success In The Construction Business In the competitive construction world, having a strong sales strategy is essential for sustaining and growing your business. A well-defined approach can increase your project pipeline and create lasting client relationships. It will give you a framework for generating leads, closing deals, and ultimately increasing revenue through nurturing existing accounts, thought leadership, and practical pricing discussions. Here are some effective sales strategies to help construction business owners like you achieve solid sales success. 1. Understand Your Market Before you embark on any sales strategy, it's crucial to understand your target market comprehensively. Research local demographics, infrastructure needs, and industry trends. This knowledge will serve as the foundation for tailoring your offerings and marketing efforts to meet specific demands, increasing your chances of success. 2. Build a Strong Brand Presence In construction, reputation is everything. Establishing a recognizable brand that reflects your values and quality of work can significantly enhance your credibility. Invest in professional branding, including your logo, website, promotional materials, and social media presence. Your online image should portray reliability and professionalism. 3. Leverage Networking Opportunities Networking is vital in the construction industry. It's not just about meeting potential clients, suppliers, and contractors but also about building a community and fostering collaborative opportunities. This sense of connection and engagement can lead to referrals and partnerships, so follow up with contacts after initial meetings. 4. Create Value Through Education Write and share blog posts or offer free workshops or webinars that provide valuable information about your expertise. This not only positions you as an industry authority but also shows that you respect your potential clients by providing them with practical knowledge. Participate in industry events and forums to showcase your knowledge. Collaborate with other thought leaders to broaden your reach and credibility. Pro Tip: Repurpose your valuable content into different formats, such as infographics or podcasts, to reach a wider audience and cater to various preferences for consuming information. 5. Use Technology Wisely Utilize customer relationship management (CRM) software to track leads, manage client interactions, and analyze sales performance. Project management tools can help streamline operations and improve communication with clients. The more organized and efficient you are, the more your chances of closing sales improve. Remain adaptable: Stay informed about market trends and changes that could impact your business. Regularly review and assess the effectiveness of your sales strategies and be willing to pivot as needed. Encourage team input on potential improvements and innovations in your sales approach. 6. Personalized Follow-Ups After meeting a potential client or completing a project, a personalized follow-up is not just a nice gesture; it's a strategic move. Send thank-you notes, check their satisfaction, or offer additional services that complement the previous project. These personal touches can turn potential leads into loyal clients, strengthening your business relationships. Nurture existing accounts: Schedule regular check-ins with current customers to maintain relationships. Use social media to engage with customers through personal messages and content. Identify opportunities for upselling and cross-selling based on customers' past purchases. Pro Tip: Again, you can leverage CRM software to automate check-in reminders and track engagement history, ensuring no account is overlooked. 7. Develop a Referral Program Word-of-mouth is one of the most powerful sales tools in the construction industry. Offer incentives, such as discounts on future projects, to encourage satisfied clients to refer you to their friends and family. This not only rewards existing clients but also expands your customer base organically. 8. Focus on Client Service Exceptional customer service sets you apart from your competitors. Ensure your team is trained to provide a positive experience from the initial consultation to project completion. Being responsive, transparent, and attentive to client needs fosters trust and satisfaction—critical ingredients for repeat business. Craft custom pitches: Conduct thorough research to understand your prospects' unique challenges and pain points. Tailor your sales messaging to address these specific needs and solutions. Follow up with prospects to gather feedback and adjust your pitch. Pro Tip: Incorporate a discovery phase in your sales process where you actively listen to your prospects' concerns and needs. This will enable you to tailor your pitch with relevant examples that resonate with them. 9. Set Measurable Sales Goals and Be Transparent Establish clear, measurable sales goals to keep your team focused and motivated. Implement regular check-ins to assess progress and adjust your strategy as needed. This collaborative effort helps reinforce team accountability and align everyone toward a common objective. Handle pricing discussions transparently: Research and understand your audience's preferences on when to discuss pricing. Prepare clear, value-focused pricing proposals that highlight your product's or service's benefits. Keep communication open and be willing to answer any price-related concerns. Pro Tip: Use storytelling to illustrate the value of your product in real-world scenarios. This will help customers imagine the positive impact of their investment and facilitate a smoother discussion about pricing. 10. Embrace Feedback Feedback from clients is invaluable. After project completion, request input on their experience working with you. This signals your commitment to improvement and helps refine your sales approach. Clients appreciate companies that value their opinions, which can lead to repeat business and referrals. Pro Tip: Regularly seek feedback from your sales team and customers about their experiences and what they feel could be improved, ensuring that your approach remains customer-centric and responsive to their needs. FInal thoughts Implementing a solid sales strategy in your construction business requires a combination of marketing acumen, relationship-building, and a commitment to customer satisfaction. Understanding your market and leveraging technology while providing exceptional service can enhance your sales efforts and set your business up for long-term success. Your construction company can thrive in challenging market conditions with a structured approach and continuous evaluation. Following these steps will give you a robust sales strategy; after all, closing a sale means opening and building lasting relationships. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 597, And It's About Key Questions To Help Evaluate And Operate Your Construction Business External factors, such as economic changes or technological advances, can significantly impact whether a business will thrive or fail. The rise of sharing and gig economy apps is an excellent example. These apps gave consumers more affordable options for daily tasks and errands and provided individuals with a new way to earn money on their schedules. Running a business is a fascinating journey. But it's essential to thoroughly evaluate your company before moving further to ensure you're creating a sustainable and successful venture. Costs may be high, requiring careful planning. You may need to educate your customers and convince them to adapt to your business before they're ready to use it or hire you. And let's remember the competition that already exists in the market. Competitor research is critical to evaluating your company when it's just starting out. Knowing your competitors, their operations, and their strengths and weaknesses will help you create a successful strategy. To start with, through phone conversations or in-person chat, I usually tell our clients to consider these top five questions: 1. What are my short-term and long-term business goals? 2. How well do I understand my target market and customer needs? 3. What sets my construction company apart from competitors? 4. Am I effectively managing my financial resources and cash flow? 5. Do I have a clear marketing and branding strategy in place? If you know the answers, the questions will not bother you. - Randalism In school, when you sat for an exam or a test, and you knew the material forwards and backward, it was fast and easy. The exams and tests for the classes you struggled with were the opposite. Having a Business Process Management Plan answers the questions about how to run your business because it is something you developed. Not something someone else did and handed to you. As you build and grow your construction business, you must constantly evaluate and reflect on your progress. By investing a little effort now, you can save money, time, and heartache. Asking yourself the right questions can help you navigate challenges, make informed decisions, and set strategic goals for the future. Here are some key questions to consider as you learn more about your construction business: 1. Financial Performance: How is the overall financial health of the business? Are there any significant fluctuations in revenue or expenses? What is the profitability of different projects or contracts? It's important to know what resources, including financial capital, you need to start and maintain your company. It's also important to know what barriers exist. These barriers include high startup costs, tough competitors, or regulatory hurdles that may need to be overcome. 2. Operational Efficiency: Are projects being completed on time and within budget? What is the status of current projects in terms of milestones and deadlines? Are there any recurring operational challenges or bottlenecks? Consider what systems and tools you can implement to streamline operations and improve efficiency. 3. Customer Satisfaction: How satisfied are your clients with the quality of work and customer service? Are there any common feedback or complaints from clients? What steps are being taken to address customer concerns and improve satisfaction? Evaluate how you can foster strong relationships with clients, suppliers, and subcontractors by understanding the current market and trends and being an active listener. 4. Employee Engagement and Development: How engaged are my employees in their work? What opportunities are available for professional development and growth? Are there any notable retention or recruitment challenges? Not everyone is an expert at everything. You have to ask yourself whether you have the right skills to launch and run the business or who you can gather around you to support you. 5. Compliance and Risk Management: Am I up to date with relevant industry regulations and standards? What measures are in place to mitigate potential risks in projects? Are there any outstanding legal or compliance issues that need attention? How do I prioritize safety and compliance in my construction projects? Not every project is guaranteed success. There are always inherent risks involved in starting a new venture. Evaluating these risks and creating contingency plans to address them is an integral part of the evaluation process, especially ensuring that your company complies with regulations and industry standards. Of course, measure and track the results of your journey and improvements. I do not intend to deter you with this post; my goal is to encourage you to think about what you must do to turn your company into a successful business and fill in the spots you may have missed. Balancing various responsibilities within a limited timeframe can be challenging, and time equals money. You might be better off focusing on your skills, but hiring help under your payroll is unnecessary. You can, however, outsource tasks like: 1. Administrative Responsibilities such as bookkeeping, invoicing, and paperwork can be overwhelming for solo business owners also focused on project management and client communication. 2. Financial Management Many solo construction business owners require assistance with financial tasks such as budgeting, accounting, and tax preparation to ensure compliance and economic stability. 3. Time Management Assistance with time management strategies and tools can significantly benefit solo business owners like you. 4. Legal and Compliance Matters Understanding and adhering to complex legal and compliance requirements, including permits, licenses, and safety regulations, often requires external support to avoid potential pitfalls. 5. Marketing and Business Development Generating leads, marketing services, and expanding the business can be daunting for construction business owners who may need guidance on effective marketing strategies and business growth opportunities. 6. Professional Development Staying updated with industry trends, new technologies, and best practices often requires external resources and support, especially for solo contractors juggling multiple roles. Final thoughts Building a successful business is not a sprint; it's a marathon. By regularly reflecting on these questions and seeking answers, you can gain valuable insights into your industry, identify areas for improvement, and make well-informed decisions to drive sustainable growth. Continuous learning and self-assessment are not just tools but the cornerstones of building a successful construction business. Stay committed, stay motivated, and keep learning. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 596, And It's About Overcoming Solo Contractor Challenges: How MAP Can Simplify Operations Does this sound like you? Maybe you started your company with a few friends and relatives as your earliest clients, and you thought your overhead expenses would be low since you worked out of your home. You made a decent living for yourself, hired a few sub-contractors per project, paid your suppliers, and earned a profit—at least that is what your tax preparer said. Things begin to change, and the reality of the construction industry begins to dawn on you. Those early customers who were your friends because you could get faucets, fixtures, and materials at wholesale prices now tell you they were happy with your work. They want your construction company to do all their future work (and refer you to their closest neighborhood friends) as long as your price is lower than the other bids they are getting. Yes, this kind of business builds your integrity, but at the same time, you are dirt-poor. Why? Because as a construction company owner, you now have overhead no matter what business entity you operate. It's not just office overhead; you have field overhead, too. Office overhead includes expenses like shop rent, office rent, standard area management fees, bookkeeping, insurance audits, quarterly tax returns, office payroll, utilities, a computer, an administrative assistant, insurance, contributions, associations dues, etc. Field overhead includes tools and equipment, cell phone liability insurance, contributions, and more. This is not even an extensive list, but you have to manage all these things simultaneously to keep your company going and your prices competitive. Starting a construction business can be both challenging and rewarding. If you're considering venturing into this industry, whether you've just started or are just emerging, it's essential to have a strategic plan in place to manage your business effectively. Here are some key steps to help you manage your construction business successfully from the outset. 1. Develop a Solid Business Plan: Before diving into the world of construction, it's crucial to have a comprehensive business plan that outlines your goals, target market, financial projections, and marketing strategies. A well-thought-out business plan will serve as a roadmap for your company's growth and help you secure funding if needed. 2. Obtain the Necessary Licenses and Permits: Compliance with local, state, and federal regulations is vital. Make sure to obtain all the required licenses and permits to operate legally. This may include contractor licenses, building permits, and adherence to zoning regulations. 3. Build a Strong Financial Foundation: Managing the finances of your construction business is critical to its success. Set up a separate business bank account, track all expenses and income, and consider hiring a professional accountant to manage your books. Additionally, secure adequate insurance coverage to protect your business from potential risks. 4. Invest in Quality Equipment and Tools: Invest in reliable construction equipment and tools to deliver high-quality work. Whether it's heavy machinery, power tools, or safety gear, having the right equipment is essential for efficiency and safety on the job site. 5. Establish a Network of Reliable Suppliers and Subcontractors: Building solid relationships with suppliers and subcontractors is key to ensuring a smooth construction process. Look for reputable suppliers who can provide quality materials at competitive prices and subcontractors who have a track record of delivering exceptional work. 6. Focus on Safety and Compliance: Prioritize safety on your job sites by implementing proper safety protocols and providing ongoing employee training. Additionally, stay current with industry regulations and standards to ensure compliance with all safety and building codes. 7. Implement Efficient Project Management: Effective project management is crucial for delivering projects on time and within budget. Use project management software to streamline communication, track progress, and manage resources effectively. 8. Marketing and Branding: A strong brand presence is essential for attracting clients in the competitive construction industry. Invest in professional branding, create a user-friendly website, and leverage social media platforms to showcase your work and connect with potential clients. 9. Prioritize Customer Satisfaction: Building a positive reputation in the construction industry relies heavily on delivering exceptional customer service. Focus on understanding your client's needs and expectations and consistently strive to exceed them. 10. Stay Informed and Adapt: The construction industry is constantly evolving, so it's crucial to stay informed about new technologies, trends, and best practices. By adapting to market changes and continuously seeking growth and improvement opportunities, you can stay ahead of the curve and ensure the success of your business. As the sole owner, you have the freedom to make decisions and steer the direction of your business. This sense of control and empowerment is a significant advantage, but it also means you bear the full responsibility for its success or failure. Simply put, to navigate this path successfully, you must focus on several key areas to ensure the growth and sustainability of your construction business: Marketing - Accounting - Production Marketing Building a solid network of clients, suppliers, and industry contacts is invaluable as a sole proprietor. Utilize social media, industry events, and local business networks to promote your services and build relationships within the construction community. This network can provide support, advice, and potential business opportunities, helping you navigate the challenges of running a construction business. Consider specializing in a particular type of construction work or offering unique services that set you apart. Whether eco-friendly remodeling, custom carpentry, or historic restoration, having a niche can attract a specific clientele. Accounting Separating personal and business finances is essential to maintaining clarity and accuracy. Setting up a dedicated business bank account and diligently tracking all income and expenses will help you stay on top of your finances and make informed decisions. Additionally, establishing a solid accounting system is vital. Keeping detailed records of all financial transactions, including invoices, receipts, and expenses, will not only help you maintain compliance with tax regulations but also provide valuable insights into your business's financial health. Production As the face of your business, delivering high-quality work and exceptional customer service will help you build a strong reputation and generate positive word-of-mouth referrals. Stay informed about licensing, permits, and safety regulations relevant to your construction business. Remaining compliant not only ensures the smooth operation of your business but also helps you avoid potential legal issues. Final thoughts While you may possess exceptional skills in your craft, managing the business side of things effectively is crucial for long-term success. Investing in professional development and staying updated with industry trends and best practices is vital for long-term success. Continuing education, obtaining relevant certifications, and keeping abreast of technological advancements in the construction sector will give you a competitive edge in the market. Success in the construction industry goes beyond technical skills. It also requires strong business acumen and a dedication to professionalism. You can build a thriving and reputable construction business with the right approach. Remember, you don't have to go through this alone. Going solo means you do what you do best and can outsource the rest, like your bookkeeping, for instance. We look forward to hearing from you. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 595, And It's About The Fraud Factor: How Outsourced Bookkeeping Can Safeguard Your Company Fraud can be a significant threat to businesses of all sizes in any industry. Construction companies are not spared and are even more vulnerable to various fraudulent activities, from bid rigging and inflated costs to payroll fraud and misuse of funds. Many small business owners have become increasingly concerned about fraud after the pandemic. According to SAP Concur (An expense management solutions company), a staggering 85% of businesses surveyed expect the risk of fraud to continue. Making matters worse, many fraudulent acts originate from within businesses themselves. What can you do as a construction business owner with three or more employees? You can start with essential internal controls that you can implement to safeguard your business: 1. Segregation of duties A critical first step in preventing fraud is ensuring that no one individual has control over all aspects of any significant transaction. For example, the person who approves expenses should not be the same one who processes payments. Distributing tasks among multiple employees significantly reduces the chances of fraudulent activity going unchecked. This internal control is important for small businesses, where roles may overlap, making it crucial to ensure that checks and balances are in place. 2. Regular financial reconciliation Routine reconciliation of financial statements, such as bank statements, helps identify discrepancies or unusual transactions early. Create a monthly or quarterly schedule to compare transactions in your accounting software against bank records. If you have an accountant, engage them in this process to ensure the highest level of scrutiny. Keeping a close eye on these financial statements not only helps to identify potential fraud but also aids in maintaining accurate financial records. 3. Comprehensive access controls Restricting employee access to financial systems and sensitive data is vital for reducing fraud risk. Employees should only have access to the information and functionalities necessary for their roles. For example, HR staff should not have access to accounts payable functions. Implement multi-factor authentication (MFA) and regular password updates to bolster security further. This internal control limits potential opportunistic fraud and shows employees that the organization takes security seriously. 4. Employee training and awareness Educating employees about fraud risks and the importance of internal controls is essential. Regular training sessions should cover how to identify and report suspicious activities. Encourage a culture of transparency and communication so employees feel comfortable voicing concerns. Consider using real-world examples pertinent to your industry to make training more relatable. This approach empowers employees to act as your first line of defense and reinforces the importance of safeguarding the organization's assets. 5. Whistleblower policy Establishing a robust whistleblower policy encourages employees to report unethical behavior or fraudulent activities without fear of retaliation. Ensure that this policy is well-publicized and accessible to all staff. Consider offering anonymous reporting channels, such as hotlines or secure email addresses. A firm whistleblower policy enables early detection of fraud and fosters a culture of accountability and ethical behavior within the organization. 6. Comprehensive internal audits Regular internal audits by internal staff or external auditors serve as an additional layer of scrutiny. These audits can help identify weaknesses in your internal control systems and recommend improvements. Make sure to continuously act on the recommendations in audit reports to enhance your fraud prevention strategies. Regular audits help identify vulnerabilities and demonstrate to stakeholders that the organization is committed to maintaining financial integrity. 7. Automated financial monitoring systems Consider investing in automated financial monitoring systems that provide real-time insights into transactions and identify anomalies that may indicate fraudulent activity. These systems often use machine learning algorithms to adapt to standard transaction patterns and alert you when something seems off. For example, if an employee typically submits monthly travel expenses of around $500 and suddenly claims $5,000, the system can flag this anomaly for further investigation. Automated systems enhance fraud detection capabilities and reduce the manual workload on finance teams. Many construction businesses outsource their accounting functions to mitigate these risks, so it makes sense to outsource these critical financial tasks to a construction bookkeeping and accounting expert. 1. Expertise and Experience: Professional bookkeeping and accounting firms are a beacon of reassurance for construction companies. By outsourcing these functions, you can tap into the expertise and experience of professionals who understand the industry's specific financial challenges and requirements. 2. Fraud Prevention and Detection: Outsourced bookkeeping and accounting services can help identify and prevent fraudulent activities within a construction business. Professional accountants have the knowledge and tools to spot irregularities, discrepancies, and red flags that may indicate potential fraud, providing an extra layer of protection for the business. 3. Cost Savings: While it may seem counterintuitive, outsourcing bookkeeping and accounting can lead to cost savings for construction companies. By engaging external experts, businesses can avoid the expenses associated with hiring and training in-house staff and the costs of maintaining accounting software and systems. 4. Focus on Core Business Activities: Outsourcing bookkeeping and accounting can liberate construction companies from financial paperwork, allowing management and staff to redirect their time and resources to core business activities. This shift in focus can enhance project management, client relationships, and business development, fostering a sense of liberation and increased productivity. 5. Compliance and Regulation: The construction industry is subject to various regulatory requirements and compliance standards, particularly in financial reporting and tax obligations. Outsourcing bookkeeping and accounting ensures businesses stay on top of these regulations, reducing the risk of non-compliance and associated penalties. In conclusion These internal controls will help protect your construction company against fraud and financial mismanagement. They serve as a solid foundation to build upon as your business grows and its specific needs evolve. Remember, the key to effective fraud prevention is having these controls and regularly reviewing and updating them to adapt to new risks and challenges. Construction business fraud presents real and significant risks to industry companies. Outsourcing bookkeeping and accounting functions can provide construction businesses with the expertise, fraud prevention capabilities, cost savings, focus, and compliance support needed to safeguard your financial integrity and success. By leveraging the specialized skills of external professionals, you can better protect your construction company against fraud, instilling a sense of security and confidence in your financial operations. About The Author: Sharie DeHart, QPA, is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 594, And It's About Crafting Your "To-Don't" List As A Construction Business Owner Your to-do list is often long and constantly growing longer when you're an entrepreneur. There are a lot of things you need to do, and it can feel like they're all urgent. In such cases, it's easy to push essential tasks to the side and focus on less vital activities, but that often means you miss deadlines, make mistakes, or always feel like you're trying to catch up. Here are some ways to determine the most productive order to complete your tasks. 1. Know all of your tasks It isn't enough to have a running list of tasks in your head; you need to write them out so you can see them at a glance. Take the time to list all your tasks, and break down large tasks into smaller steps. Write a list of the activities you must do for the week—or even the next two weeks—on Monday morning. Include information such as how urgent they are, how long they'll take to complete, and their deadlines. Now you know what you'll need to complete and when. 2. Determine what tasks are vital There are many methods for determining which tasks are the most vital. We'll go into the Eisenhower Decision Matrix and the ABCDE Method. In the Eisenhower Decision Matrix, you classify each task into one of four quadrants. These quadrants are based on whether the task is important, urgent, or neither. Tasks that are important and urgent should be done first, followed by those that are either important but not urgent or urgent but not important, and finally, those that are neither important nor urgent. If possible, delegate tasks that aren't both important and urgent to someone else. Another method is the ABCDE method, in which you assign each task on your list a letter from A through E based on its level of importance. Tasks with a level of A or B are the most important, while D and E are unnecessary. Anything from C down can likely be rescheduled or delegated to someone else. 3. Schedule your tasks Now that you know which tasks are the most important, schedule your to-do list in that order. Write yourself a daily list that puts the most critical functions at the start of your day. Don't overschedule yourself, though. After all, there's a good chance that a new, essential, and urgent activity will arise during your week, and you'll need the space in your calendar to address it. Give yourself deadlines in the day to get the work done based on a reasonable assessment of how long the activity should take you. You can also chunk your work, setting aside specific, uninterrupted periods to do focused work and then scheduling breaks around that. Ensure you turn off distractions and let your colleagues know you aren't available during those times. As a construction business owner, consider outsourcing various operations to improve efficiency and focus on core business functions. Some tasks that can be written down under your "To-Don't List" and outsourced include: 1. Accounting and Bookkeeping: Hiring a professional accounting firm can help manage your finances, provide accurate financial statements, and ensure compliance with tax regulations. 2. Project Management: Outsourcing services can help streamline construction projects, ensuring they are completed on time and within budget. 3. Marketing and Advertising: Working with a marketing agency can help promote your construction business, generate leads, and enhance your online presence. 4. IT Support: Tech services can ensure your technology infrastructure is well-maintained and secure, allowing you to focus on your construction projects. 5. Legal Services: Hiring a legal firm specializing in construction law can help protect your business and navigate complex legal matters. 6. Human Resources: They can assist with recruitment, payroll, benefits administration, and compliance with employment laws. As a short reminder that you can ponder on: To-Don't List for Construction Business Owners Don't ignore safety protocols and regulations Don't neglect regular equipment maintenance Don't overlook obtaining the necessary permits and licenses Don't avoid clear and detailed contracts for projects Don't skip regular communication with clients and employees Don't disregard the importance of staying updated on industry trends and technology Don't underestimate the importance of accurate and timely financial record-keeping Don't hesitate to seek professional advice when needed Outsourcing bookkeeping and accounting can offer significant benefits to construction contractors. Here's why it's essential to consider adding these tasks to the to-don't list: 1. Expertise and Compliance: Navigating the complexities of construction accounting requires specialized knowledge. From job costing to progress billing, having professionals who understand the industry's intricacies is invaluable. Outsourcing ensures access to experts who comply with industry-specific regulations and standards. 2. Time and Focus: Managing bookkeeping and accounting in-house demands time and attention that could be better directed toward core business activities. By outsourcing these tasks, contractors can refocus on project management, client relationships, and business growth, ultimately increasing productivity and efficiency. 3. Cost-Effectiveness: While some might perceive outsourcing as an added cost, it can be a cost-saving measure in the long run. By avoiding hiring and training in-house accounting staff and investing in accounting software and infrastructure, contractors can achieve significant cost savings by outsourcing. 4. Scalability and Flexibility: As construction businesses fluctuate with project demands and seasonal variations, the scalability and flexibility offered by outsourcing are invaluable. Whether managing peak periods or adjusting to business contractions, outsourced accounting services can adapt to the contractor's needs. 5. Reduced Errors and Risk Mitigation: Bookkeeping and accounting errors can have costly implications for construction contractors. Outsourcing to professionals reduces the risk of mistakes, ensures accurate financial records, and mitigates potential risks associated with economic mismanagement. In conclusion As construction contractors like you craft your to-do lists, you should also consider the tasks that belong on the to-don't list. Outsourcing bookkeeping and accounting offers a strategic advantage, providing access to specialized expertise, freeing up time and focus, and delivering cost-effectiveness, scalability, and risk mitigation. By recognizing the value of outsourcing in these critical areas, you can position your business for tremendous success and growth. Remember, these "to-don'ts" are as important as the "to-dos" for a successful construction company. About The Author: Sharie DeHart, QPA is the co-founder of Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations and offers insights on how to manage the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 593, And It's About Creating A Strong Personal Brand For Your Construction Business In today's competitive business landscape, establishing a personal brand is essential for standing out in the construction industry. Whether you're a contractor, architect, or engineer, cultivating a professional image differentiates you from competitors and fosters trust and credibility among clients and partners. The words "personal brand" are still somewhat controversial and carry an unfortunate cast of self-promotion and vanity. However, personal branding is more important than ever in the job market, and those without a clear personal brand or mission to create one are lagging behind the competition. What is a personal brand? How you present yourself has always been important in the workplace. In the corporate heyday, it was established that to get a good job and be considered for promotion, you had to dress, speak, and act appropriately for the company with which you were employed. Consider this the forerunner of the personal brand; now, you create an impression of yourself and your company that clients and homeowners want to hire. Personality versus personal brand Do not mistake your personality for what constitutes an attractive personal brand. In the age of social media, everyone is Googling prospective companies and employees, and personal information is available at their fingertips. If there are unattractive photographs of you on Facebook, personal details about your family, or complaints about your work, delete them or make them private. Now would be an excellent time to set up work-only accounts and separate your social and corporate friends lists. Promote yourself professionally on the Internet. When creating a profile or website, what photographs are you using? What typefaces and colors do you use? What are you saying? The handwriting font may appeal to you, your favorite color may be baby pink, or that picture of you wearing a Halloween costume may show your best side, but ask yourself: would you hire you based on your tastes? Remember, this is not about changing who you are but highlighting your best assets. Though companies are growing ever larger, there is more competition for fewer jobs. Always look professional and remain visible within your community. You must update your brand and create an image of yourself showcasing your proficiency in your services and transferable skills and achievements. Here are some critical strategies for creating a compelling personal brand for your construction business: 1. Define Your Unique Value Proposition Identify what sets you apart from others in the construction industry. Consider your expertise, experience, and the specific value you bring to clients. This could be your commitment to quality, innovative design approach, or exceptional customer service. Articulating your unique value proposition forms the foundation of your brand. 2. Develop a Consistent Brand Identity Consistency is key to building a solid personal brand. This includes everything from your visual identity (logo, color scheme, and imagery) to your communication style and how you present yourself professionally. Consistent branding helps create a strong and memorable impression on your target audience and builds trust in your expertise. 3. Showcase Your Work One of the most powerful ways to establish your brand in the construction industry is by showcasing your work. This could be through a professional portfolio featuring completed projects, case studies, testimonials from satisfied clients, and before-and-after transformations. Highlighting your successful projects demonstrates your capabilities and the quality of your work. 4. Leverage Social Media and Online Presence In today's digital age, an online presence is crucial for building a personal brand. Utilize social media platforms like LinkedIn, Instagram, and Facebook to share valuable content related to your expertise, such as industry insights, project updates, and client tips. Engage with your audience, participate in relevant discussions, and demonstrate your thought leadership in construction. 5. Network and Build Relationships Networking is a powerful tool for personal branding. Attend industry events, join professional associations, and engage with other professionals in the construction sector. Building strong relationships with peers, clients, and industry influencers can significantly enhance your brand and open up new opportunities for your business. 6. Provide Exceptional Customer Service A positive client experience is fundamental to personal branding in the construction business. Consistently delivering exceptional customer service and prioritizing client satisfaction builds a strong reputation and fosters positive word-of-mouth referrals, which are invaluable for reinforcing your brand image. 7. Emphasize Your Expertise through Thought Leadership Share your knowledge and insights to establish yourself as a thought leader in the construction industry. This could involve writing articles for industry publications, speaking at conferences, or hosting webinars. Positioning yourself as an expert reinforces your brand and enhances your credibility. Remember that branding is just another marketing word. You are selling yourself in the construction industry daily by making yourself available and preferable for different responsibilities and projects. Do not be afraid to ask for others' input. Ask previous project managers why they chose you for specific tasks, or ask your clients what word jumps into their minds when they hear your name. Reliability? Professionalism? Authority? Or is it something negative? Ask for honesty, and receive criticism with grace. Final thoughts Personal branding is a powerful tool you can use to your advantage or detriment. Use it wisely; it might be the most important thing you ever do for your career. By implementing these strategies, construction professionals like you can effectively create a personal brand that resonates with your target audience differentiates you from competitors and ultimately contributes to the success of your business. Remember that personal branding is an ongoing process that requires consistent effort and a genuine commitment to delivering value to clients and the industry. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 592, And It's About Tips For Working With Banks And Lenders In the Construction Industry If your company is experiencing rapid growth, you might find yourself navigating a good news/bad news situation: while your sales figures climb, managing cash flow becomes increasingly complex, pushing you to seek additional financing to meet the rising demand. Consider this scenario: A couple wanting to sell their house expresses interest in your remodeling service, presenting an exciting opportunity that could significantly elevate your construction business. However, they have a requirement: they want the job done in three weeks. Now, you're caught in a challenging position. Declining could mean missing out on a lucrative partnership, yet agreeing could strain your cash reserves. You're not alone in this struggle; many businesses face similar hurdles when scaling operations or entering new partnerships, especially when balancing cash flow and the cost of fulfilling the project on time. To build a stronger case when approaching your financial institution for support, it's essential to understand how bankers think and what they look for in terms of business viability. A solid business plan is just the beginning; you must clearly outline your financial needs and establish a robust strategy highlighting your project's viability. Here are some practical tips to help you prepare for that crucial conversation—and improve your chances of a successful outcome. Understanding your financial institution Understanding how financial institutions—such as national banks, regional banks, credit unions, and other lenders—operate is essential for enhancing your borrowing potential. Here are some fundamental operating principles to consider: 1. The difference between being bankable and lendable. Every entity with financial records is bankable: you can open a business account, deposit revenues, and pay bills. However, to be deemed lendable, you generally need at least three years of financial statements and tangible assets, inventory, or accounts receivable to serve as collateral. A minimum risk rating is also required. Understanding your company's financial performance is crucial before approaching your banker for additional funding. 2. How financial institutions evaluate creditworthiness. The approach that financial institutions take to assess creditworthiness is constantly changing. Evaluating a business often involves several decision-makers, so bankers may use a behavioral-based model to determine your credit score. This score typically merges performance metrics from businesses within your industry and assesses your business's history with the current financial institution, which includes factors such as borrowing and repayment patterns, cash cycles, and customer payment terms. 3. Banks often don't value foreign assets. Many banks need help assigning value to overseas assets, including foreign accounts receivable. The reason for this caution is straightforward: if repayment issues arise, banks face challenges in recovering losses when collateral assets are internationally situated. This situation can lead to reduced financing possibilities and limit the size and number of contracts your business can manage simultaneously. 4. Competition for loan dollars When you seek financing from your bank, remember that you are competing with other businesses for the same loan funds. Therefore, it's vital that you present your case clearly and persuasively. The following section outlines the essential elements you need to include. 5. Time constraints of account managers Your financial institution's account manager likely balances a diverse portfolio of clients, each with distinct needs and business backgrounds. To ensure a successful meeting, providing a concise business plan and well-presented financial statements will significantly enhance your chances of a favorable outcome. Essential documents to take to your lender With an understanding of how banks operate, it's time to prepare your documentation and refine your pitch. 1. Define your request Clarifying your financial request is crucial. Take the time to outline precisely what you need from your financial institution. Whether it's bridging the gap between supplier payments and customer receipts or funds to secure materials for a significant contract, presenting your pain points will aid your account manager in determining the appropriate financing solution—a loan or line of credit. Keep in mind that loans provide a limited credit amount that must be repaid in full, while lines of credit offer revolving access, allowing for continuous borrowing within a predetermined limit. 2. Compile financial statements Financial institutions generally favor established companies with a history of economic stability. Aim to have at least three years of financial statements ready to demonstrate your business's viability. If your business is newer or has unusual financial trends, be prepared to share future projections that reflect your anticipated growth. For younger businesses, pursuing financing for specific transactions can enhance your credibility. 3. Evaluate your collateral For small business lines of credit, banks typically require $2 in collateral for every $1 financed. Understand what collateral you can offer, including capital assets, inventory, or accounts receivable. Capital assets consist of real estate and equipment, which banks may be reluctant to accept due to liquidation challenges. Inventory - this can be used at a discounted valuation, depending on its quality and turnover rate. Accounts Receivable: Domestic receivables with short payment terms may be accepted, while international receivables are often unsupported. 4. Perfect your pitch With your understanding of the bank's considerations, ensure your pitch stands out. Develop a well-prepared presentation that balances enthusiasm for your construction business with sound financial planning. Your banker will appreciate your passion, but they'll also seek reassurance that you have a strategic plan. Be ready to discuss the reasons behind your working capital need and the unique aspects of your business that set you apart. Additionally, if you aim to enter a new market, prepare to articulate the associated risks and benefits and your long-term vision for growth. 5. Mitigate your bank's risk To improve your chances of securing working capital, demonstrate to your bank that you understand and can mitigate their risks. They will need confidence in their ability to recover funds if repayment becomes an issue. Following these guidelines will enhance your approach to securing financing from your financial institution, ultimately positioning your business for sustainable growth and success. In Summary What can you expect from us? Banks typically require several documents from a construction business to approve a loan. These may include: 1. Profit and Loss Statement - overviews the business's profitability. 2. Balance Sheet - shows the company's assets, liabilities, and equity at a specific point in time. 3. Business Plan - details the construction company's operations, market analysis, and financial projections. 4. Tax Returns - typically, banks ask for the business's tax returns for the past few years. 5. Projected Cash Flow - provides insight into the company's ability to repay the loan. 6. Business Licenses and Permits - banks may also request documentation showing that the business operates legally. We can help you with these standard requirements when you become a client, but remember that specific documentation needed can vary based on the bank and the loan type. It's always best to check with the lending institution to ensure all required documents are provided. As always, I'm just a phone call away for a no-charge business consultation. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 591, And It's About Construction Business Continuity - From Labor To Legacy We often overlook the immense value that construction contractors bring to our communities. From building our homes and schools to developing infrastructure and commercial spaces, construction contractors like you play a vital role in shaping our world. Your contributions are undeniably essential, yet they often go unrecognized. This Labor Day weekend, it's time to shed light on your significant impact on our everyday lives. Construction contractors are responsible for bringing our dreams and ideas into reality. Whether it's a new residential housing development, a highway expansion project, or the construction of a commercial building, you are the driving force behind these monumental undertakings. You possess the expertise, skills, and dedication necessary to transform architectural plans into tangible structures serving our communities. Furthermore, construction contractors are instrumental in maintaining and improving existing infrastructure. From repairing roads and bridges to renovating aging buildings, your work ensures the safety and functionality of the spaces we rely on daily. Without your commitment to upkeep and innovation, our infrastructure would deteriorate, posing risks to public safety and hindering economic growth. Your projects generate employment opportunities for skilled laborers, engineers, architects, and other professionals. Furthermore, the construction industry stimulates economic activity by purchasing materials, equipment, and services, fostering local and national economic development. We recognize and appreciate your dedication and hard work. Your unwavering commitment to quality, safety, and efficiency directly impacts our daily experiences. Whether building a new neighborhood park or renovating a historic landmark, your work enhances the quality of life for individuals and communities. Successful contractors improve processes all year long. Your construction company can benefit from an excellent system that other successful contractors use now, so there is no need to "Reinvent The Wheel." As your construction company grows and evolves, your processes can support the controlled and planned expansion. Along with trying to keep up with your construction business, the unfortunate reality is that most business owners need to take proper holidays. This is usually because their business relies on them, and they need the support to keep the business running without them. As a construction business owner, have you ever considered what would happen to the business if you had to take a six-month break because of a severe illness or injury? Would the business survive? How would the bills get paid? And while it might not be nice to think about if you were to die, are you sure your business partners would give your loved ones a fair deal? For these reasons, all business owners must have a detailed succession plan. A succession plan is like a will but for a business. However, there is often a more comprehensive range of scenarios and options. Succession planning, even when you're a sole proprietor, is critical to ensuring the continuity and legacy of your construction business. It involves identifying and developing new leaders who can take over critical roles within the company when current leaders retire, resign, or are otherwise unable to continue. Like many others, the construction industry comprises family-owned businesses and long-standing companies with deep roots in their local communities. In such cases, succession planning is about ensuring the smooth transition of leadership and preserving the values, traditions, and reputation built over time. Consider the potential impact of sudden leadership changes on ongoing projects and client relationships. Clients, subcontractors, and other stakeholders often develop trust and familiarity with a construction company's leaders. A sudden change in leadership without a clear succession plan can lead to uncertainty and negatively impact these vital relationships. Here are some key steps to consider when planning for the succession of your construction business: 1. Identify Potential Successors: Consider who could take over the business in the event of your retirement, disability, or unexpected absence. This could be a family member, a key employee, or an external party with the skills and understanding of the business operations. 2. Prepare Your Business for Transition: Document and organize all aspects of your business, including financial records, client contracts, and operational procedures. This will help the successor understand and manage the business effectively. 3. Establish a Clear Transition Plan: Outline a detailed plan for the transition of ownership and management. This should include timelines, responsibilities, and potential training requirements for the successor. Communicate this plan openly with all relevant parties involved. 4. Seek Professional Advice: Consult with legal and financial advisors to ensure your succession plan complies with applicable laws and regulations. They can also help you structure the ownership transfer and minimize tax implications. 5. Consider Financial Implications: Determine the financial value of your business and explore options for transferring ownership, such as selling the company, gifting shares to family members, or structuring a buyout agreement with the successor. 6. Communicate with Stakeholders: Openly communicate your succession plan with family members, key employees, and other stakeholders who may be affected. Address any concerns and ensure everyone knows the business's future direction. 7. Develop a Contingency Plan: Prepare for unforeseen events by devising a contingency plan that outlines what would happen if you could not continue running the business. This could involve appointing a temporary manager or identifying an interim solution. 8. Review and Update Regularly: Review and update your succession plan regularly to account for changes in your business, personal circumstances, or relevant laws. Flexibility is essential in ensuring that the plan remains viable over time. Succession planning for your construction business as a sole proprietor may seem complex, but taking proactive steps to address it can provide peace of mind and stability for your business's future. In conclusion Construction contractors like you play an indispensable role in our lives by shaping our physical environment, bolstering our economy, and enhancing our well-being. Your contributions are woven into the fabric of our everyday experiences, and it's essential to acknowledge and celebrate your valuable impact. For the tireless efforts in constructing our world, we would like to help you extend, safeguard, and continue this legacy. By carefully considering the options and seeking professional advice, you can ensure a smooth transition when the time comes. Thank you for building a better world one project at a time. Contractors like you deserve to be wealthy because you bring value to our lives. Happy Labor Day Weekend! PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 590, And It's About Silent Success - How Active Listening Can Speak Volumes In Construction Communication is crucial in the construction industry, and active listening plays a significant role in fostering successful communication. In the bustling environment of a contracting business, the ability to actively listen can make a substantial difference in understanding client needs, ensuring project requirements are met, and ultimately delivering top-quality results. Active listening involves more than just hearing the words; it encompasses fully concentrating, understanding, responding, and remembering what is being said. For construction professionals, this skill can improve client relationships, make fewer errors, enhance teamwork, and ultimately increase project success. Why active listening matters Active listening is crucial for construction business owners for several reasons: Internal Communication When you actively listen to their ideas and concerns, you foster an environment of trust and mutual respect. This enhances employee satisfaction and reduces turnover rates, making your team more engaged and productive. Conflict resolution: You can address and resolve conflicts more effectively by genuinely listening. Building trust: Employees who feel heard are likelier to trust their leaders and stay committed to the business. Improved morale: A culture of active listening can significantly boost team morale and engagement. Better decision-making: Understanding diverse perspectives enables more informed and balanced decisions. Increased collaboration: When everyone feels their voice matters, cooperation and teamwork improve. Listening to your team can unlock a wealth of innovative ideas. Those on the front lines often have unique insights into processes and customer needs that can drive your business forward. Encouraging an open dialogue can lead to creative solutions and new opportunities. External Communication Understanding Client Needs By listening attentively to clients' ideas, concerns, and expectations, contractors can gain valuable insights to deliver results that align precisely with the client's desires, instilling confidence in client interactions. Effective Requirements Gathering Active listening also plays a critical role in gathering project requirements. Whether it's a renovation, new construction, or infrastructure project, carefully listening to the client's specifications, preferences, and constraints is vital for ensuring the project is executed per the client's vision. Reducing Errors and Rework Miscommunication and misunderstanding can lead to costly errors and rework in construction projects. By actively listening to project requirements and clarifying any uncertainties, construction professionals can significantly reduce the likelihood of mistakes, ensuring the project progresses smoothly and according to plan. Imagine a client is frustrated because a product or service didn't meet their expectations. By actively listening to their concerns, you can resolve the issue and gain valuable insights into improving your services. This feedback loop is essential for continuous improvement and customer satisfaction. Improved Client Relations Actively listening to clients not only ensures project success but also strengthens client relationships. When clients feel heard and understood, it fosters trust and confidence in the construction team. This, in turn, can lead to repeat business, referrals, and positive word-of-mouth recommendations. How to master active listening Here are six practical steps to help you master the art of active listening in your construction business: 1. Note the unsaid Pay attention to non-verbal cues such as body language and tone of voice. These often reveal underlying emotions and concerns that words alone may not convey. For example, if an employee seems hesitant or anxious during a discussion, it might indicate they're uncomfortable or unsure about the topic. Similarly, if a client's body language suggests frustration or disappointment, it's a sign that they may not be delighted with the project's progress. 2. Seek to understand Approach conversations with an open mind. Ask clarifying questions and paraphrase what you've heard to ensure you understand correctly. For instance, if a team member expresses frustration with a project, ask them to elaborate on their challenges. 3. Decode Take the time to process and interpret the information. This is what we call 'decoding '. Avoid jumping to conclusions or making snap judgments. Slow down your thinking to avoid costly mistakes or misunderstandings. This might involve discussing the issue with other team members to gain different perspectives. 4. Act Show that you've heard and understood by taking appropriate action. This could be implementing a suggestion, addressing a concern, or simply acknowledging the person's feelings. For example, if an employee suggests a new workflow, try it and provide feedback on its effectiveness. 5. Close the loop Follow up to ensure the issue has been resolved or the suggestion has been implemented. This reinforces that you value their input and are committed to continuous improvement. For instance, if an employee has suggested a new project management tool, follow up after a week to see how it's working for them. Regular check-ins help maintain this ongoing dialogue. 6. Create a listening culture Foster an environment where everyone is encouraged to listen actively. Lead by example and practice listening actively to each other within your team. Reward those who demonstrate strong listening skills. In conclusion Active listening is a powerful tool that can positively impact every aspect of a construction business. By honing this skill, construction professionals like you can enhance client satisfaction, minimize errors, foster teamwork, and ultimately drive the success of your projects. Integrating active listening as a core practice can set your construction business apart in a competitive industry, leading to long-term success and growth. Excellent communication skills with strong attention to detail are not just soft skills but strategic advantages that can set your small business apart. Ready to transform your construction business with the power of active listening? Start today by incorporating these steps into your daily routines, and watch as your construction business thrives. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 589, And It's About The Cash Flow Survival Guide For Your Construction Business Avoiding cash flow crises is crucial for the success and sustainability of your construction business. Managing cash flow is vital for small business owners. Poor cash flow management can create significant challenges even if your business is profitable. Cash is a fact; Profit is an opinion A cash crisis can be emotionally devastating and even kill your business. If you've ever had to beg, borrow, and steal to cover tomorrow's payroll, you know what I mean. Understanding cash flow Cash flow refers to the money moving in and out of your business. Cash inflows come from sales, interest earned, and investments. Cash outflows cover rent, payroll, bills, and supplier payments. Positive cash flow means your inflows exceed outflows, while negative cash flow indicates more money going out than coming in. Why cash flow matters You might ask, "Why is cash flow so important if my business is profitable?" The answer is simple: you need sufficient cash to pay your bills, invest in growth, or keep the lights on. Understanding and managing your cash flow is essential to maintaining the health and stability of your business. This guide will share practical tips to help you avoid a cash flow crisis and ensure your business remains financially healthy. 1. Manage your expenses Review your expenses regularly and look for ways to cut costs. Can you negotiate better terms with suppliers? Are there subscriptions or services you no longer need? You can identify savings opportunities and reduce outflows by closely monitoring your expenses. 2. Encourage repeat business Retaining existing customers is often cheaper and more effective than acquiring new ones. Offer loyalty programs, discounts, or incentives to encourage repeat business or word-of-mouth referrals. Happy customers are more likely to return and recommend your company to others. 3. Invoice quickly and set shorter payment terms The sooner you invoice, the sooner you'll get paid. Implement a system to send invoices immediately after delivering goods or services. Consider setting shorter payment terms (e.g., Net ten instead of the 20th month following, or Net 30 instead of Net 60) to improve cash flow. 4. Don't accept late payments Late payments can severely impact your cash flow. Consider offering discounts for early payments or imposing penalties for late payments. Clear communication about payment terms and consistent follow-ups can help ensure timely payments. 5. Manage your inventory Too much inventory ties up cash unnecessarily. Implement just-in-time inventory practices to order items only when needed. Review your inventory levels and turnover rates to ensure you're not overstocking slow-moving items. 6. Cash flow forecasting A cash flow forecast is a projection of your cash inflows and outflows over a specific period, usually 12 months. It helps you anticipate potential shortfalls and take corrective actions in advance. Regularly update your forecast to reflect changes in your business environment. 7. Build cash reserves Having a cash reserve can help you weather unexpected expenses or downturns. Aim to save enough to cover at least three months of operating expenses. This financial cushion can provide peace of mind and stability during uncertain times. 8. Improve operational efficiencies Look for ways to streamline your operations and reduce waste. Can you automate specific tasks? Are there more efficient methods or technologies you can adopt? Improved efficiencies can lead to cost savings and better cash flow management. 9. Explore multiple revenue streams Diversifying your revenue streams can help level out your cash flow. If one source of income dries up, having others can keep your business afloat. Consider adding complementary products or services or exploring new markets. 10. Negotiate with suppliers Can your suppliers offer better payment terms or discounts for bulk purchases? Building solid relationships with your suppliers can lead to better terms that improve your cash flow. Feel free to negotiate and ask for what you need. How can we help? 1. Accurate Financial Forecasting: We can create detailed financial projections and forecasts to anticipate future cash flow needs and identify potential gaps. This will allow you to address any impending cash flow issues proactively before they arise. 2. Efficient Invoicing and Payment Collection: We can implement a systematic invoicing process to promptly bill your clients for completed work. We can also assist you with offering incentives for early payments and diligently following up on overdue invoices to maintain a steady cash flow. 3. Vendor Management: We can help you negotiate favorable payment terms with your suppliers and subcontractors to align outgoing payments with incoming receivables. By managing your payables effectively, you can optimize your cash flow and minimize strain on your finances. 4. Strict Budgeting and Cost Control: We can monitor your expenses closely and maintain a disciplined budgeting approach. We can identify areas where costs can be reduced without compromising quality or safety standards to improve your cash position. 5. Line of Credit or Emergency Fund: We can establish or maintain an emergency fund to cushion during lean periods or unexpected expenses. Access to additional funds can help bridge temporary cash flow gaps and prevent disruptions to your operations. Please note: We do not touch your money. We can only assist you in managing your finances. 6. Streamline Operations: We can identify inefficiencies in your business processes and streamline operations to optimize productivity and reduce operational costs. This can free up working capital and improve your overall cash flow position. By proactively managing your cash flow and implementing these strategies, you can protect your construction business from potential financial crises and maintain a healthy financial position for long-term success. Final thoughts Effective cash flow management is critical for the success of your small business. These practical tips can avoid a cash flow crisis and ensure your construction business remains financially healthy. Remember, proactive planning can go a long way in securing your business's future. If you need advice or further assistance, please get in touch with our team. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 588, And It's About Financial Statements Demystified: A Practical Guide For Contractors Understanding financial statements might sound daunting, but small business owners like you must stay on top of your game. Each financial report offers unique insights into your company's economic status. As a construction contractor, your financial statements provide valuable insights into your company's financial health and are essential for making informed decisions. Let's look at the critical components of financial statements and why they matter to construction contractors. 1. Balance sheet The balance sheet is a snapshot of your company's financial position at a specific time. It includes your assets, liabilities, and equity. For construction contractors, the balance sheet reflects the value of equipment, property, other assets, any outstanding debts, and your company's net worth. Monitoring your balance sheet helps you track your company's financial stability and wealth. Assessing net worth: By understanding your assets and liabilities, you can easily calculate your company's net worth. Financial stability: The balance sheet helps you gauge whether your business is financially stable or if it's relying too much on borrowed funds. Practical tip: Regularly review your balance sheet to make informed decisions about investing and financing to foster growth. If you notice a high level of liabilities compared to assets, consider strategies to reduce debt. 2. Income statement The income statement, also known as the profit and loss statement, provides an overview of your company's revenues, expenses, and profits over a specific period. As a contractor, your income statement reflects your revenue from completed projects and your operational costs, such as materials, labor, and overhead (LMOS). Analyzing your income statement helps you assess the profitability of your projects and identify areas where you can improve efficiency. Operational efficiency: By reviewing your income statement, you can identify how efficiently your business operates. Profitability: It shows your ability to generate profit by increasing revenue or reducing costs. Practical tip: Keep an eye on revenue and expense trends. If operating expenses are consistently rising, it may be time to reevaluate your cost management strategies. 3. Cash flow statement The cash flow statement details how cash enters and leaves your business. It is divided into three sections—operating, investing, and financing activities—showing how well your company manages its money. Due to the industry's cyclical nature, managing cash flow is especially critical for construction contractors. Your cash flow statement helps you monitor the timing of your receivables and payables, ensuring sufficient liquidity to cover ongoing expenses and take on new projects. Liquidity: It helps you understand your company's ability to meet short-term obligations. Expense management: By tracking cash flows, you can make more informed decisions about spending and saving. Practical tip: Pay close attention to operations cash flow. If you consistently see negative cash flow, it's a sign that you need to improve your operational efficiency or adjust pricing strategies. 4. Statement of changes in equity This lesser-known but important report details the changes in the equity section of your balance sheet over a specific period. It includes contributions from shareholders and retained earnings. Why it matters Investment decisions: Helps investors understand how their investments are performing. Retention strategy: Shows how profits are being reinvested into the business. Practical tip: Use this statement to communicate with potential investors. Highlight how you reinvest profits to fuel growth, showcasing your commitment to long-term success. 5. Financial ratios Financial ratios are derived from your financial statements and provide deeper insights into your company's performance. Key ratios include profitability, liquidity, efficiency, and solvency ratios. Quick insights: Ratios offer a quick snapshot of your business health. Benchmarking: Compare your ratios with industry standards to see how your business stacks up. Practical tip: Calculate the current ratio (current assets divided by current liabilities) to assess your short-term financial health. A ratio above 1 indicates good liquidity. 6. Notes to the financial statements These notes provide additional context, explaining the methods used in preparing the financial statements and offering detailed breakdowns of certain items. Transparency: Enhances the transparency of your financial reporting. Clarity: Helps stakeholders understand the numbers better, leading to more informed decisions. Practical tip: Ensure the notes are detailed and precise. Transparency builds trust with investors and other stakeholders, making them more likely to support your business. Why Financial Statements Matter Understanding how to read financial statements as a construction contractor can provide several key advantages: Firstly, it allows you to assess the economic health of your construction business. Understanding your company's financial position enables you to make informed decisions about investments, expansion, and resource allocation. Secondly, financial statements provide valuable insights for stakeholders, such as investors, lenders, and sureties. Maintaining accurate and transparent financial statements can enhance credibility and facilitate access to capital for future projects and growth opportunities. Lastly, understanding your financial statements can help you identify areas for improvement and implement strategies to enhance profitability and operational efficiency. Whether reducing costs, optimizing cash flow, or diversifying your service offerings, your financial statements guide strategic planning and performance evaluation. Remember that it can also aid in compliance and tax planning. Being aware of your financial position can help ensure that you are meeting regulatory requirements and assist you in making tax-efficient decisions. In Conclusion Reading and understanding financial statements is a valuable skill for construction contractors. It provides a clear picture of your business's economic standing and enables informed decision-making. Each report offers valuable information, whether evaluating your net worth through the balance sheet, assessing profitability via the income statement, or managing liquidity with the cash flow statement. Ready to take control of your financial health? If you need advice or assistance, contact our team. We're here to help. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 587, And It's About Fortifying Financials And The Importance Of Solid Security Measures Handling multiple projects simultaneously is a common challenge for small construction companies. While it can signify growth and success, it comes with its fair share of struggles. From resource allocation to maintaining quality and meeting deadlines, juggling several projects can be overwhelming. However, with the right strategies, it's possible to navigate these challenges successfully. Staying organized is crucial. With numerous tasks, deadlines, and client expectations, implementing efficient organizational strategies is critical to success. Create a centralized system for storing project-related information such as contracts, plans, permits, and client communication. Utilize project management software or cloud-based storage solutions to ensure easy access and seamless collaboration with your team. Here are more detailed tips for staying organized when managing multiple projects: 1. Prioritize and Plan It is crucial to prioritize projects based on their deadlines, importance, and resource requirements. Creating a detailed project plan for each undertaking, including task schedules, resource allocation, and deadlines, can help maintain clarity and focus. Before starting any project, develop detailed plans outlining the scope of work, timelines, and budget. Clearly define project milestones, tasks, and responsibilities to keep everyone aligned and on track. 2. Efficient Resource Management Resource allocation, including labor, materials, and equipment, is essential. Understanding each project's specific needs and ensuring that resources are distributed effectively can prevent bottlenecks and delays. Implement a project management tool to track tasks, deadlines, and progress across multiple projects. Tools like Trello or as simple as a whiteboard can help you stay organized and ensure that nothing falls through the cracks. Avoid overcommitting and assess resource availability before taking on new projects to ensure you can deliver on time and within budget. 3. Streamline Processes Prioritize tasks based on project deadlines, client demands, and resource availability. Develop a comprehensive schedule that allocates time for each project, considering factors such as material procurement, subcontractor availability, and potential delays. Standardizing processes and using technology to streamline project management tasks can increase efficiency. Again, project management software and tools can help track progress, manage documents, and coordinate teams across different sites. 4. Communicate Effectively Maintain open communication with clients, subcontractors, and your internal team. Regular updates and progress reports can help everyone stay informed and aligned, reducing the risk of misunderstandings or miscommunication. Effective communication is paramount when managing multiple projects. Regular updates, team meetings, and clear communication channels ensure everyone is aligned and aware of their responsibilities across different projects. 5. Review and Adapt Review your organizational processes regularly and adapt based on project feedback and lessons learned. Continuous improvement is essential for refining your approach and maximizing efficiency. Being agile and adaptable to changes is essential when managing several projects concurrently. Anticipating potential issues and having contingency plans can help you navigate unforeseen obstacles without significant disruptions. Maintaining consistent quality across all projects is non-negotiable. Implementing robust quality control processes and regular site inspections can help uphold the company's reputation and ensure client satisfaction. By implementing these organizational strategies, you can effectively manage and deliver multiple construction projects while maintaining high quality and client satisfaction standards. But remember yourself and your crew. Managing multiple projects can strain the workforce. Prioritizing employee well-being, managing workloads, and providing adequate support can prevent burnout and maintain productivity. What about the paperwork? Contractors call us to ask about managing bookkeeping and accounting for multiple projects. Though it may seem overwhelming, it can be straightforward with the right approach: Here are some valuable tips to help contractors effectively handle the financial aspects of their projects. 1. Utilize Project-Based Accounting Software Investing in project-based accounting software can significantly simplify managing multiple projects. These tools allow contractors to track expenses, income, and project-specific details in one centralized system, providing a comprehensive overview of each project's financial status. 2. Establish Clear Project Budgets By outlining each project's expected costs and revenue, contractors can better control their finances and make informed decisions throughout the project lifecycle. 3. Track Expenses Accurately It's essential to meticulously track all project-related expenses, including material costs, labor expenses, equipment rentals, and subcontractor fees. By maintaining accurate records of expenditures, contractors can monitor project profitability and identify areas for cost optimization. 4. Separate Business and Project Finances Contractors should maintain separate bank accounts and financial records for each project to avoid commingling funds. This separation simplifies financial reporting, ensures transparency, and minimizes the risk of errors or discrepancies in accounting records. 5. Implement Time Tracking Systems Tracking billable hours and labor costs for each project is crucial for accurate invoicing and financial analysis. Implementing time-tracking systems allows contractors to monitor labor expenses, allocate costs to specific projects, and assess the profitability of each endeavor. 6. Regularly Reconcile Accounts Regularly reconciling bank and credit card accounts is essential for identifying discrepancies, detecting errors, and maintaining financial accuracy. Timely reconciliation provides contractors with a clear understanding of their cash flow and helps prevent financial mismanagement. 7. Seek Professional Guidance Contractors should consider consulting with a professional accountant or financial advisor for complex accounting tasks and tax implications associated with multiple projects. Expert guidance can ensure compliance with tax regulations, optimize financial processes, and provide valuable insights for business growth. Unfortunately, many small construction business owners seek to keep costs low by doing everything themselves, unwittingly sabotaging their company's financial stability. If numbers aren't your strength and you would instead focus on building your business, it's time to hire a bookkeeper. Ensure you choose a bookkeeper with experience in your industry. The nuances of bookkeeping vary from one corner of the market to another. When assessing candidates, it's essential to consider the total number of years of experience and the relevance of that experience. We can provide you with expertise, guidance, and savings. We are experts at managing, sorting, and recording your construction business's financial transactions, whether you're working on a single project at a time or multiple job sites. We've spent time developing our skills and experience. During this time, we've also seen and resolved bookkeeping-related issues that you may encounter. Our expertise makes us efficient at managing those issues. We can assist you with budgeting and sticking to your budget, help you develop a realistic financial plan that enables your business to grow while achieving short-term and long-term goals and save you from costly mistakes that could affect your finances. In summary While managing multiple construction projects presents challenges, adopting a strategic and organized approach can turn these challenges into opportunities for growth and success. Small construction companies can overcome the struggles of handling multiple projects concurrently by prioritizing planning, effective communication, efficient resource management, and a strong focus on quality. A well-organized financial approach facilitates project success and lays the groundwork for sustainable business growth. Bookkeeping is essential to running a successful business, whether you do it yourself or hire someone. Contact us today to learn more about how we can help you. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 586, And It's About Fortifying Financials And The Importance Of Solid Security Measures The recent cyber outage is a stark reminder of digital systems' vulnerability and potential impact on businesses, including those in the construction industry. This incident offers several critical lessons for construction bookkeeping. As a contractor, your accounting and bookkeeping systems are vulnerable not only to cyber threats but also to software outages, which can compromise sensitive financial data and disrupt business operations. In this blog post, we'll explore the implications of the recent cyber outage for construction accounting and bookkeeping and provide actionable tips to strengthen your defenses. Implications for Construction Accounting and Bookkeeping: Data Breach Risks: Cyber attacks can lead to unauthorized access to financial data, including client information and project records. System Downtime: Cyber outages can cause accounting and bookkeeping systems to go offline, halting critical financial operations. Financial Losses: Cyber attacks can result in direct financial losses, damage to your reputation, and legal liabilities. Lessons Learned and Better Practices: 1. Data security is paramount The cyber outage underscores the critical importance of robust data security measures. Construction companies must prioritize the security of their financial data, including sensitive client information, to prevent unauthorized access and mitigate the risk of data breaches. 2. Backup and recovery plans Construction firms should review and enhance their data backup and recovery plans. Regular, automated backups of financial records and bookkeeping data can help ensure that critical information is not lost during a cyber incident. 3. Vigilance in Vendor Management Construction companies rely on external vendors and software providers for bookkeeping tools and platforms. To minimize the risk of potential disruptions due to cyber incidents, construction firms must assess their vendors' security protocols and resilience. 4. Employee training and awareness Educating employees about cybersecurity best practices and potential threats is imperative. Construction businesses should invest in training programs to enhance employee awareness and establish protocols for identifying and responding to potential cyber threats. 5. Contingency planning Comprehensive contingency plans for potential cyber outages are essential. Construction companies should establish clear protocols for maintaining critical financial operations during a disruption, ensuring minimal impact on day-to-day business activities. A quick recap of actionable steps: Implement robust cybersecurity measures, including firewalls, antivirus software, and intrusion detection systems. Conduct regular software updates and backups to ensure business continuity. Train staff on cybersecurity awareness and best practices. Use secure communication channels for sensitive financial data. Consider outsourcing accounting and bookkeeping to reputable, cyber-secure providers. FEA Cybersecurity As an accounting firm, our client's privacy and security remain our top priorities. We continually look at ways to develop and evaluate our system to prevent breaches and network holes. We utilize Secure Socket Layer encryption, which ensures that all data passed between the web server and browsers remains private and integral. There are two levels of restrictions, and a password must be entered before you can access your data file. At Fast Easy Accounting, Cloud Security is not an option—it is a fundamental requirement. We only use Intuit-approved commercial Hosting Services. We have taken steps to select the best to ensure that your data is as secure as that found for online banking and financial institutions. Their Cloud Security rests on U.S.-based servers, backups, data centers, and technical support. Not one aspect of our Cloud security relies on outsourced services or offshore locations. Don't assume your construction business is safe from hackers because you run a small business or don't collect payment information. There is a lot of private information available that hackers and thieves can use to make money, and companies large and small are targets. Be aware of vulnerabilities in your system and take steps to address them before it's too late. Online data protection is critical in providing contractors with reliable and professional-grade bookkeeping services. The cost of proper bookkeeping combined with secured cyber information is priceless. Clean, up-to-date bookkeeping records, accurate financial reports, and protected data make up for a good night's sleep. After all, security comes from setting up Structures and Systems in place so your construction company will run smoothly. Conclusion: The recent cyber outage serves as a wake-up call for construction contractors to prioritize cybersecurity in their accounting and bookkeeping practices. By implementing robust defenses and best practices, you can protect your business from cyber threats and ensure the integrity of your financial operations. Stay vigilant and build a more solid security for your construction business. By addressing these key lessons, construction companies can better safeguard their financial data and minimize the impact of potential cyber incidents on their operations. As a reminder: Speaking of technology, have you made the switch yet? QuickBooks plans to stop selling several versions to new U.S. subscribers. The deadline to purchase new subscriptions to the listed products has been extended from July 31, 2024, to Sept. 30, 2024. QuickBooks Desktop Pro Plus QuickBooks Desktop Premier Plus QuickBooks Desktop Mac Plus QuickBooks Desktop Enhanced Payroll We do our best to inform you of your options based on your construction company's needs and ensure you are alerted to fundamental software changes that may affect your construction business now or in the future. Although extended, we recommend checking and upgrading immediately to avoid service disruptions and workflow interruptions. Please plan accordingly or reach out if you need help. We are here to help you achieve your definition of success, whether you would like to outsource your bookkeeping to us, buy and use our templates, or learn to do it independently. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 585, And It's About Don't Let The Numbers Lie: Detecting And Preventing Bookkeeping Fraud
This Podcast Is Episode 584, And It's About Discovering The Importance Of A Solid Business Plan For Your Contracting Company Starting a construction business without a plan is like setting sail without a compass. While you might eventually reach your destination, the journey will likely be longer and more challenging. A well-constructed business plan is essential for guiding your business toward success. Here's why It Clarifies Your Vision A business plan helps you articulate the vision for your enterprise. It forces you to think through every aspect of your business, including what you want to achieve and how you plan to get there. This clarity is crucial for communicating your vision to potential investors, partners, and employees. It Defines Your Goals And Objectives One of the primary purposes of a business plan is to set clear, measurable goals. Whether you aim to acquire a certain number of clients, reach a specific revenue target, or open new locations, having defined goals ensures you know exactly what success looks like for your business. It Helps You Understand The Market A solid business plan includes thorough market research. Understanding your target market, competitors, and industry trends is vital for positioning your construction business effectively. This research helps you identify opportunities and threats, allowing you to make informed decisions. It Guides Your Strategy With your goals in place, a business plan outlines the strategies you will use to achieve them. This includes marketing plans, sales tactics, operational procedures, and financial strategy. Having these strategies documented ensures that everyone involved knows the steps needed to move forward. It Allocates Resources Effectively A well-thought-out business plan helps you determine how to allocate your resources—time, money, and personnel—most efficiently. By identifying priorities, you can ensure that your resources are focused on activities that drive your business toward its goals. It Monitors Progress And Facilitates Adjustments A business plan is not a static document; it should evolve as your business grows. Regularly reviewing your plan allows you to track progress against your goals and make necessary adjustments. This ongoing analysis helps you stay adaptable and responsive to market or business environment changes. It Attracts Investors And Secures Funding If you need external funding, a business plan is indispensable. Investors and lenders want to see that you have a clear vision, defined goals, and a feasible strategy for achieving them. A comprehensive business plan demonstrates your commitment and capability, making securing the financial resources you need easier. It Reduces Risks A business plan helps mitigate risks by forcing you to think through potential challenges and develop contingency plans. This proactive approach lets you anticipate obstacles and devise solutions before they become critical. Creating a small business plan as a construction contractor, whether you have employees or a one-person company, is crucial for charting a path to success. A well-thought-out plan helps you set goals, identify your target market, and establish the direction for your business. Here's a guide on creating one: 1. Let's Get Started with an Executive Summary: Kick off your plan with a quick peek into your company, its mission, and the services you offer. Share a brief overview of your target market and a summary of your financial projections. 2. Company Description - Tell Your Story: In this section, share a detailed and friendly description of your small construction business. Share your company's story, the nature of your construction services, and what makes your business unique. Also, describe your target market and discuss the specific construction needs you aim to fulfill. 3. Market Analysis - Understanding Your Playground: Determine the construction industry in your target area. Here, you can identify market trends, assess the demand for construction services, and analyze your competitors. Understanding the market dynamics will help you position your business effectively and identify growth opportunities. 4. Organization and Management - Who's Who in Your Team: In this section, outline the friendly organizational structure of your small construction business. Define key team members' roles and responsibilities and discuss your expertise and experience in the construction industry. On your own? Highlight any strategic partnerships or key contractors you plan to collaborate with or professionals you outsourced to help with administrative work and financials. 5. Services and Products - Showcasing Your Specialties: Let's detail the range of construction services and products your business offers in a friendly tone. Give importance to any unique or specialized services that set your business apart. It's essential to show your services' value to clients and how they address specific construction needs. 6. Marketing and Sales Strategy - Spreading the Word: Develop a friendly marketing and sales strategy to reach potential clients and promote your construction services. Identify your target audience, outline promotional tactics, and define your pricing strategy. Additionally, describe the sales channels and distribution methods you will use to reach your clients. 7. Financial Projections - Let's Predict the Future: Include detailed financial projections for your small construction business. This should encompass your income statement, cash flow projections, and balance sheet. Outline your funding requirements and how you plan to finance your business. 8. Risk Analysis - Preparing for the Unexpected: Evaluate potential risks and challenges your small construction business may face. Identify strategies to overcome these risks and show your readiness to tackle the obstacles in the construction industry. 9. Implementation Plan - Let's Get It Done: Set measurable milestones and key performance indicators to track your progress. Additionally, detail your operational plan, including necessary resources, equipment, and technology. 10. Appendices - Supporting Cast: Include any additional information, such as resumes of key team members, legal documents, or supporting research that strengthens your business plan. In summary A business plan is a crucial tool for any entrepreneur. It provides a clear vision, sets measurable goals, guides strategy, allocates resources, monitors progress, attracts funding, and reduces risks. By carefully considering each aspect of your business and creating a clear roadmap for success, you can position your construction company for long-term growth and success. Remember that a well-crafted business plan not only serves as a guide for your business but it communicates your vision and professionalism to potential clients and stakeholders. We are here to assist you in creating a plan that sets your business up for profit and growth. Contact us today to learn how we can support your contracting journey. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 583, And It's About Building On Solid Ground: Your Construction Bookkeeping Foundation As a construction business owner, you must stay informed about your finances and financial situation. You do this through bookkeeping, the process of recording transactions in your business. This includes transactions, credit card charges, and any other economic activity within your company. Financial management can easily be overlooked when managing projects, dealing with subcontractors, and ensuring customer satisfaction. However, neglecting proper bookkeeping can significantly impact the growth and success of your construction business. When your construction bookkeeping is set up right It gives you insights into your income and expenses, such as: How much money you've made How much money needs to be paid for bills or salaries How much money should be put away for taxes or other unexpected costs Bookkeeping also helps keep track of all your business transactions. A good system will serve as an audit trail showing every transaction that has taken place within your company. This includes purchases from suppliers, sales made to customers, and bills paid out by suppliers or employees (like salaries). This information will quickly become apparent if there are any irregularities, such as missing items on purchase orders. You get transparency into your business, a way to ensure you remain compliant with laws, and valuable insights to help you make smarter decisions. While factors such as market trends, technological advancements, and customer demands undoubtedly play a significant role in shaping your business, financial insights are an often underestimated aspect that can substantially impact growth. Understanding the intricacies of your company's financial data and leveraging this insight effectively can be a powerful tool for driving growth in your construction business. When to hire a construction bookkeeper There are many scenarios where hiring a bookkeeper makes sense. These depend on your construction business setup and your abilities. You should consider hiring a bookkeeper if you have More than one employee Multiple business locations A complex business structure - yes, like a contracting business Concerns about making errors in your books that could lead to fines or penalties Too much work to do, and bookkeeping constantly gets pushed to the side A lack of experience with bookkeeping and still determining how to go about it, so you avoid it. What a Construction Bookkeeper can provide for you 1. Expertise Construction bookkeepers are experts at managing, sorting, and recording your business's financial transactions. They've spent time developing their skills and experience. During that time, they've also seen and resolved bookkeeping-related issues that you may come up against. Their expertise makes them more efficient at managing those issues. Beyond that, they understand business trends and challenges others in your industry face and can help you move through those. They also know what questions to ask to help you make important decisions and can share best practices with you. 2. Guidance Your bookkeeper not only helps you maintain accurate records but also understands your financial circumstances. They help you assess how to make critical business decisions, such as whether now is an excellent time to grow or when you should hold back. They can also identify trends in your industry and help you take advantage of those opportunities. Finally, they can assist you with budgeting and sticking to your budget. They'll help you develop a realistic financial plan that enables your business to grow while achieving short- and long-term goals. 3. Time savings As a business owner, you likely have many activities to focus on. In bookkeeping alone, there are numerous tasks to be responsible for, such as: Collecting and recording transaction data Sorting receipts Classifying expenses Invoicing customers Paying vendors Managing payroll Bookkeepers take on those tasks, so you don't have to. It's not just about the energy you put into them; it's about the fact that unless you're a construction bookkeeping expert, it'll likely take you longer to complete these activities than a bookkeeper. That can add up to a lot of extra hours. Hiring a Construction Bookkeeper frees up valuable time for other activities such as marketing, perfecting your products and services, or spending time with family. 4. Money savings There's a time cost to doing your books, but there's also a potential money cost in the form of missed opportunities. The time you spend doing your books is time you could be out creating or taking advantage of new opportunities for your business. Your bookkeeper frees you up, giving you the time and energy to identify potential opportunities. They can also advise whether you're in an excellent financial position to jump on those possibilities. Additionally, the expertise bookkeepers bring to their activities means they're likely to prevent costly mistakes that could affect your finances. Final thoughts Prioritizing better bookkeeping practices is fundamental to driving growth and sustainability in your construction business. By proactively managing your company's finances, you can gain a competitive edge, mitigate risks, and position your business for long-term success in the dynamic construction industry. Remember, the success of your construction business depends not only on the quality of your work but also on the strength of your financial foundation. Embracing better bookkeeping practices can pave the way for sustained growth and profitability in your construction enterprise. As a reminder: QuickBooks plans to stop selling several versions to new U.S. subscribers. The deadline to purchase new subscriptions to the listed products has been extended from July 31, 2024, to Sept. 30, 2024. QuickBooks Desktop Pro Plus QuickBooks Desktop Premier Plus QuickBooks Desktop Mac Plus QuickBooks Desktop Enhanced Payroll We do our best to inform you of your options based on your construction company's needs and ensure you are alerted to fundamental software changes that may affect your construction business now or in the future. Although extended, we recommend checking and upgrading immediately to avoid service disruptions and workflow interruptions. Please plan accordingly or reach out if you need help. We are here to help you achieve your definition of success, whether you would like to outsource your bookkeeping to us, buy and use our templates, or learn to do it independently. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 582, And It's About Dealing With Toxic Construction Employees In The Job Site Running a small construction business comes with unique challenges, and dealing with toxic employees is undoubtedly one of the trickiest. A single troublesome team member can disrupt productivity, affect team morale, and ultimately harm your business's success. These individuals can create a hostile work environment, lower morale, and reduce productivity. For the construction industry, where teamwork and safety are paramount, addressing and managing toxic employees is crucial. Knowing how to handle such situations effectively can turn things around. Let's look at the types of toxic actions, how to address them, and provide practical steps to manage these challenging situations. Read on to transform your workplace or job site into a harmonious and productive environment. To effectively deal with toxic employees, it's essential first to identify poisonous behavior. This can include constant negativity, gossiping, bullying, or undermining colleagues. In the construction industry, toxic behavior can manifest as disregarding safety protocols, cutting corners, or fostering a culture of non-compliance. Understanding troublesome conduct Intentional vs. unintentional Before you can tackle the issue, it's essential to understand whether the problematic actions are intentional or a result of the other problems. Intentional bad conduct often stems from personal grievances or a desire to undermine authority. On the other hand, unintentional actions might be due to personal struggles, misunderstandings, or lack of awareness. Understanding the root cause is crucial because it determines your response strategy. For example, intentional troublemaking might require firmer actions than unintentional issues, which might be resolved with support and guidance. Early recognition Early recognition of problematic conduct can prevent it from escalating. Look for signs such as frequent conflicts with colleagues, consistent underperformance, or a noticeable dip in team morale. Address these issues promptly to avoid long-term repercussions. Impact on team dynamics Toxic conduct doesn't just affect the individual involved; it can spread like wildfire, impacting the broader team. It can lead to increased stress, reduced collaboration, and higher turnover rates. Understanding the wider impact highlights the importance of addressing the issue head-on. Tackling the problem head-on Direct approach Avoiding the problem is never a good strategy. Instead, address the issue directly with the troublesome team member. Start by scheduling a private meeting to discuss specific concerns. Be clear about the actions that need to change and provide concrete examples. Clear communication Addressing toxic behavior often starts with open communication. Construction managers and supervisors must create a work culture where employees feel safe to voice their concerns. Encouraging open communication can help identify toxic behavior early on and prevent it from escalating. Open dialogue Engage in an open dialogue where the employee can share their perspective. Understanding their viewpoint can offer insights into potential solutions. Ensure the conversation remains respectful and focused on finding a resolution. Consistent follow-through Consistency is key when managing toxic workplace conduct. After the initial discussion, follow up regularly to monitor progress. This shows the employee that you're serious about making positive changes and are there to support them through the process. Detailing specific actions Communicate the issues clearly by detailing specific actions that are problematic. Vague feedback can lead to misunderstandings and may result in something other than the desired changes. Be precise about what needs to improve and why. Impact on the team and business as a whole Explain the impact of their conduct on the team and the business as a whole. Sometimes, employees are unaware of how their actions affect others. Highlighting the broader consequences can motivate them to change. Setting expectations Set clear expectations for conduct moving forward. This includes outlining the company's values, code of conduct, and expectations for teamwork and collaboration. By clearly defining unacceptable behavior, employees are less likely to engage in toxic conduct. Outline the standards you expect and the timeline for improvement. This gives the employee a clear roadmap to follow. Providing support Sometimes, toxic behavior can stem from underlying issues such as stress, burnout, or lack of training. Providing support for employees who may be struggling and offering training programs to develop their interpersonal and communication skills can help in addressing toxic behavior. Resources and training Ensure that the employee has the necessary resources and support to improve. This could include training sessions, mentoring programs, or adjustments to their workload. Providing these tools shows your commitment to their development. Mentoring and coaching Pair the employee with a mentor or coach who can offer guidance and support. This relationship can provide valuable insights and help employees develop new skills and attitudes. Adjusting workload Sometimes, problematic conduct stems from being overwhelmed. Assess the employee's workload and make necessary adjustments to ensure they can perform at their best without undue stress. Documenting everything Keeping detailed records Maintain detailed records of all interactions and steps taken to address the issue. Documentation is crucial if further action is needed and provides a clear history of your efforts to resolve the situation. Importance of transparency Be transparent with the employee about the documentation process. This will help build trust and ensure they understand the seriousness of the situation. Preparing for future actions Detailed records can be invaluable if the conduct doesn't improve and more serious actions are required. They provide a clear trail of your efforts and the employee's responses. Being prepared for tough decisions when enough is enough! Despite your best efforts, some employees may not improve. Acknowledging when enough is enough to protect your team's well-being and your business's success is essential. Making difficult choices When toxic behavior persists despite efforts to address it, decisive action may be necessary. This can include implementing disciplinary measures, reassigning responsibilities, or, in severe cases, terminating employment. Handling these situations with professionalism, empathy, and adherence to company policies and labor laws is essential. Be prepared to make difficult decisions; while potential termination is never an easy choice, sometimes it's necessary for the greater good of the business. Protecting team well-being Your primary responsibility is to ensure a healthy and productive work environment for all employees. Protecting the team's well-being should always be a top priority. In summary Dealing with toxic employees is a challenging but essential aspect of managing a small business. You can transform your workplace into a harmonious and productive environment by understanding the types of troublesome conduct, tackling issues head-on, communicating clearly, providing support, documenting everything, and being prepared for tough decisions. Remember, the key to success lies in consistent follow-through and a commitment to fostering a positive workplace culture. Recognizing and rewarding positive contributions, fostering a sense of teamwork and camaraderie, and leading by example can all contribute to creating a healthy work environment where toxic behavior is less likely to thrive. If you need more advice or support, reach out—we're here to advocate for you. Whether you need help with construction bookkeeping or want a listening ear, I am just a phone call or email away. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 581, And It's About The Importance Of Having A Contingency Plan For Construction Contractors In the construction industry, unexpected challenges can arise at any moment. Numerous factors, from material delays to unforeseen weather conditions, can disrupt project timelines and budgets. From terrorism to fire, from extreme weather or earthquakes to cyber-attacks – how would your business cope if it was affected? Would your staff know what to do? Would you be able to keep working? That's why a contingency plan is crucial for construction contractors. It is not just a precaution but a necessity. Small construction businesses need to be prepared for a range of scenarios. Your company could avoid significant setbacks or closure with a solid contingency plan. Why contingency planning is crucial Contingency planning involves foreseeing potential risks and developing a strategic approach to mitigate their impact. For small business owners, this means safeguarding their assets, ensuring business continuity, and protecting their staff and customers. A well-thought-out plan can differentiate between a temporary disruption and a permanent shutdown. It helps contractors mitigate risks and minimize the impact of unexpected events on their projects. Here are a few reasons why having a contingency plan is essential for construction contractors: 1. Risk Management: A contingency plan enables contractors to identify potential risks and develop strategies to address them. By proactively planning for various scenarios, contractors can better protect their projects from cost overruns and delays. 2. Budget Protection: Unforeseen events can quickly eat into a project's budget. A contingency plan allows contractors to set aside funds specifically for addressing unexpected expenses, ensuring that the project stays on track financially. 3. Schedule Flexibility: Delays are not uncommon in the construction industry. A contingency plan allows contractors to adapt to unexpected schedule changes without derailing the project timeline. 4. Client Confidence: Clients appreciate contractors prepared for the unexpected. Demonstrating that you have a contingency plan can instill confidence in your clients and reassure them that you can manage unforeseen challenges. 5. Competitive Advantage: Navigating unexpected obstacles efficiently sets contractors apart in a competitive industry. A well-executed contingency plan can demonstrate a contractor's professionalism and commitment to delivering results, giving them a competitive edge in the market. Emerging issues and regulation changes Ever-evolving regulations demand greater transparency and accountability from small businesses. This is particularly relevant in preventing and addressing financial fraud, which remains a substantial risk. The increased scrutiny from regulatory bodies means companies must have robust monitoring systems and response strategies. Failure to comply not only puts your financial standing in jeopardy but also your business's reputation. Practical steps to develop your contingency plan Risk assessment: Identify all potential risks that could impact your business. This includes everything from natural disasters and cyber-attacks to key personnel suddenly becoming unavailable. Rank these risks based on their likelihood and potential impact. Document everything: Put together an operational guide for your business, outlining everything you would need to know to keep it running, such as who your suppliers are, how and when they are paid, and everything else that happens on a daily/weekly/monthly basis. As part of the same process, outline the roles and responsibilities of every senior staff member and scope out the daily and weekly tasks so a replacement could easily assume those responsibilities. Communication plan: Develop a communication plan to keep employees informed during and after a crisis. Consider using multiple channels such as email, phone calls, and social media to reach out to employees and customers. Develop response strategies: For each identified risk, develop a response strategy. This could involve establishing a crisis management team, setting up temporary operational sites, or creating data backup protocols. Ensure these strategies are detailed and cover all critical aspects of your business operations. Regular review and testing: A contingency plan is only effective if it's current and functional. Review and update your plan regularly, especially after significant changes in your business environment. Conduct drills and simulations to test your team's readiness and the effectiveness of your response strategies. Your contingency plan should be a living document that evolves with your business. Construction Client's Story (edited for brevity): On Sunday, July 27, 2008, around 6:30 p.m., my girlfriend and I had just returned from an overnight hiking trip. When we arrived home, we discovered that we had been robbed. We immediately called 911. As we walked through the house, we discovered that our computer and many other valuables were gone. The computer had all the company business on it. QuickBooks, invoices, all the subcontractors' info, and everything to keep the company books. We were at a loss for what to do. But as luck would have it, we had Randal DeHart as our accountant. He had all our info on a backup system somewhere on a huge server. So we called Randal to let him know that we would get a new computer as soon as the insurance company paid us. Randal called us the next day, July 28, 2008, and told us to come to his office. To our surprise, he had gone to Office Depot, purchased a new computer, loaded it with QuickBooks, and restored all our business information. We are so appreciative that Randal had our backs. We had told him that we would pay him for the computer as soon as possible, but you know what he said, No thanks are necessary; if we just pay forward, that's all he asked." How's that for a Good Accountant? Also, as a reminder that could be helpful in your planning: QuickBooks plans to stop selling several versions to new U.S. subscribers. The deadline to purchase new subscriptions to the listed products has been extended from July 31, 2024, to Sept. 30, 2024. QuickBooks Desktop Pro Plus QuickBooks Desktop Premier Plus QuickBooks Desktop Mac Plus QuickBooks Desktop Enhanced Payroll We do our best to inform you of your options based on your construction company's needs and ensure you are alerted to fundamental software changes that may affect your construction business now or in the future. Although extended, we recommend checking and upgrading immediately to avoid service disruptions and workflow interruptions. Please plan accordingly or reach out if you need help. Final thoughts As a business owner, a lot of critical information exists only in your head. As the founder, you always know what's happening and how to do things, but what would happen if you weren't there? Developing a contingency plan is not just good practice; it's a critical component of your business strategy. By taking proactive steps today, you can secure the future of your small business. Plus, having a plan gives you peace of mind that everything could continue in your absence or without crucial team members. It also makes for a better-run and more organized business. Forcing yourself to have everything documented centrally builds a greater awareness of roles and responsibilities across the organization while making holidays less challenging! We could be a part of your contingency plan; let me know how I could help with yours. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 580, And It's About Improving Construction Communication And Workplace Productivity The success of any business, large or small, depends largely on nurturing an efficient, productive workplace. While improving employee productivity should always be a priority when the ultimate goal is a sustainable and profitable business, the process is more straightforward said than done. In today's fast-paced construction industry, staying in touch and being productive is crucial for project success. The good news is that technology has made it easier to streamline processes and enhance team collaboration. One of the most impactful ways technology has improved construction communication is through user-friendly mobile applications and project management software. These tools allow for real-time communication, easy document sharing, and smooth task management, reducing the delays and errors often associated with traditional communication methods. Moreover, Building Information Modeling (BIM) technology has transformed how construction teams work together. BIM fosters better communication and collaboration by providing a centralized platform for sharing 3D models and project data, ultimately leading to more efficient decision-making and problem-solving. Another astounding technological advancement that has significantly boosted workplace productivity is the integration of wearables and IoT (Internet of Things) devices. These innovations enable real-time tracking of equipment, materials, and the workforce, leading to optimized resource allocation and enhanced safety measures on-site. Would you like to implement better practices while staying on budget? These are some of the most effective methods of managing a productive, happy workplace while increasing output: Embrace Technology While many construction workplaces still see new technology, as mentioned above, as unnecessary or even distracting, the simple truth is that it can significantly impact productivity. Updated hardware, software, and machinery ensure that work can be performed quickly and with minimal error. While it may not seem like a big deal, even minor issues, such as temporary connectivity problems or hardware breakdowns, can quickly add up throughout a fiscal year. Start small, like incorporating better project management software and bookkeeping processes. If this overwhelms you, let me know how I can help. Avoid Excessive Micromanagement There is no denying that management is crucial, but too much of a good thing can adversely affect productivity. Instead of encouraging employees to put forth their best efforts, it results in an eventual dependence on micromanagement that can sink productivity levels. Excessive micromanagement can be detrimental to productivity and morale in a construction workplace. To avoid this, it's essential to focus on Hiring and training competent employees so you can have confidence in their ability to perform their tasks without constant oversight. Clearly defining the project objectives and individual responsibilities can help employees understand what is expected of them, reducing the need for micromanagement. Encouraging open dialogue and feedback can help employees feel empowered and trusted, reducing the need for constant supervision. Delegating decision-making authority and autonomy in their areas of expertise, reducing the need for constant oversight. Implementing project management tools and software can provide real-time visibility into task and project progress, reducing the need for constant check-ins. Providing constructive feedback and support, allowing employees to learn and grow. Recognize Success Just as employees must be held accountable for their actions, they should also be recognized for their success. Even small efforts, such as verbal recognition or occasional awards, can encourage employees and make them feel like their hard work is being rewarded. For businesses that can afford it, more significant rewards, such as holiday parties, improve morale and create camaraderie in the office, leading to happier, more productive employees. Break Out of Ruts While assigning tasks based on an employee's particular competencies is generally advisable, remember that doing the same tasks repeatedly over an extended period can make even a skilled employee feel as if their work has become monotonous. Exposing employees to other tasks and even different departments may be helpful. This renews motivation, offers new skills to learn and apply, and gives employees a broader understanding of the company's operations. Cut Down on Meetings Often, meetings serve as nothing more than temporary breaks from productive work. A meeting needs a specific purpose, an organized agenda, and a plan of action to maintain productivity. Meetings can be a great way to share ideas and establish goals, but keep them from getting in the way of delivering actual results. In conclusion Technology has vastly improved construction communication and workplace productivity. By leveraging user-friendly mobile applications and software, construction teams can communicate seamlessly, collaborate effectively, and ultimately achieve higher levels of productivity and efficiency. Balancing a construction business's needs is never easy, but focusing on increased productivity can positively impact nearly every other facet of the workplace. The above-mentioned techniques eliminate unnecessary pitfalls and ensure employees are personally invested in efficient, quality work output. As a reminder: Speaking of technology, have you made the switch yet? QuickBooks plans to stop selling several versions to new U.S. subscribers. The deadline to purchase new subscriptions to the listed products has been extended from July 31, 2024, to Sept. 30, 2024. QuickBooks Desktop Pro Plus QuickBooks Desktop Premier Plus QuickBooks Desktop Mac Plus QuickBooks Desktop Enhanced Payroll We do our best to inform you of your options based on your construction company's needs and ensure you are alerted to fundamental software changes that may affect your construction business now or in the future. Although extended, we recommend checking and upgrading immediately to avoid service disruptions and workflow interruptions. Please plan accordingly or reach out if you need help. We are here to help you achieve your definition of success, whether you would like to outsource your bookkeeping to us, buy and use our templates, or learn to do it independently. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 579, And It's About How To Build Construction Business Systems That Deliver Results In the competitive construction industry, implementing efficient business systems can make a significant impact on the overall success and profitability of a construction business, regardless of its size or specialization. From streamlining operations to improving project management, adopting efficient systems can yield tangible benefits that truly pay off in the long run. Too many businesses fail because the owner needs to establish efficient business systems. This typically happens because the business owner is so caught up in the company's day-to-day running that the fundamentals of good business management are forgotten. Often, it must be said that the owner doesn't like bookkeeping or other administrative tasks, so these get put on the back burner. The symptoms are familiar, and their results are disastrous: Poor or non-existent record-keeping. Tax obligations still need to be met. Invoices go out late, and debts remain uncollected. There is one cash flow crisis after another. Goods and services should be correctly costed and priced. Any of these factors can lead the construction business down the slippery path to failure, but all are avoidable. The whole point of implementing sound systems is that they free you to spend more time working on your business, not in it. Sound business systems will strengthen, improve, and simplify your business. They will also make your construction business far more attractive to future buyers. If you have developed clear operating and procedure manuals, your business will be seen as an independently viable unit and less dependent on you. Here are five steps to a better construction business: Good record-keeping and bookkeeping will help you keep on-side with the Internal Revenue Department. You'll sleep better at night if you can meet your tax obligations through sensible planning. You won't fear a tax audit, and you'll know how your business is doing. You won't be caught by a 'sudden tax demand out of the blue' because no such thing exists for a well-run business. You should always know which taxes are due and when. You'll suffer less stress. Good business planning will help you set goals for your business and take specific steps to achieve them. Without goals, where do you think you're going? Running a business without goals is like arriving at an airport and saying, "I'd like to go somewhere." The person at the ticket desk would think you're clueless! Good cashflow forecasting will enable you to anticipate a possible cashflow problem (something all growing businesses experience occasionally) and take steps before the situation becomes a crisis. Banks will respect you if you anticipate issues and make plans in advance. Banks will not respect you—and will indeed categorize you as incompetent—if you tell them you've been 'caught out' by a crisis. Banks don't like crises. They want you to go to them well before any possible crisis with a plan. This shows them you're in charge of your business. Good creditor and debtor control will improve your cash flow. Invoicing promptly and collecting debts on time gives you the cash to pay suppliers on time and get more favorable credit terms from them. It is a virtuous circle. Sloppiness in this department is one of the most common (and unnecessary) causes of business owners experiencing stress and anxiety. So pay your creditors on time and don't let your debtors use you as a free banking service. Realistic pricing and costing will ensure you run your business competitively but profitably. Poor skills could mean operating at unrealistic levels—even at a loss. For example, your profits will erode if you let costs (such as overhead costs) get out of hand. There is no point in increasing sales if you're not increasing your profits. One key area where efficient business systems can make a difference is project management. For instance, using project management software that allows for effective scheduling, budgeting, and resource allocation can improve project delivery, increase productivity, and enhance client satisfaction. By having a clear overview of project timelines, milestones, and resource availability, construction firms can better manage their projects and ensure that they are completed on time and within budget. Moreover, integrating technology into construction business processes can save substantial time and cost. Leveraging advanced estimating and bidding software streamlines the bidding process and allows for more accurate cost projections, leading to more competitive bids and improved profit margins. Additionally, embracing cloud-based accounting and financial management systems can simplify invoicing, expense tracking, and financial reporting, providing better visibility into the economic health of the business. Another area where efficient business systems can yield substantial payoffs is communication and collaboration. Implementing collaborative digital platforms and tools can enhance communication among project teams, subcontractors, and clients, leading to better coordination, reduced errors, and smoother project workflows. By fostering transparent and efficient communication, construction businesses can minimize costly misunderstandings and delays, ultimately improving project outcomes. In conclusion Implementing efficient construction business systems can generate significant payoffs for construction firms. In business, you don't have to be an expert at everything. For example, you might hate bookkeeping. Okay—but do get someone else to do it for you; don't rely on a shoebox for your accounts! You should at least understand the processes and the overall accounting picture, even if you don't want to do the 'drudge work' yourself. Poor systems lead to stress and burnout. On the other hand, good business systems enable you to work smarter, not harder. They free you to work on your business rather than in it. That way, you're more likely to avoid burnout, and you'll be able to take time off work because you can train others to follow your clearly documented systems and procedures. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 578, And It's About Utilizing The Power Of Financial Modeling In The Construction Industry n the ever-evolving world of construction, financial modeling is a game-changer. It drives intelligent decision-making, minimizes risks, and ensures the revenue health of projects. Crafting precise and insightful financial models is a valuable tool for construction companies. It offers a panoramic view of the asset landscape and enables proactive planning and strategic management. Financial models are invaluable tools designed to help you understand and protect your business's economic health. By simulating different scenarios and examining potential outcomes based on various inputs, such as sales growth, margins, and cash flow, these models provide a comprehensive picture that aids in informed decisions. 1. Precise Cost Forecasting and Budgeting Financial modeling empowers construction companies to predict costs accurately, considering many factors such as material costs, labor expenses, equipment outlays, and overheads. Companies can develop precise project budgets by creating detailed financial models, spot potential cost overruns, and implement strategies to monitor expenses. This foresight allows for proactive cost management, preventing financial surprises that could impact project profitability. Start by creating a base financial model incorporating your current financial data. Input variables such as projected sales, estimated expenses, and planned investments allow you to forecast your financial performance across different scenarios. By simulating best-case, worst-case, and most-likely scenarios, you'll be better prepared to navigate potential challenges and seize opportunities. Action Tip: Develop your initial model using spreadsheet software or financial modeling tools. Regularly update it as new data becomes available. 2. Streamlined Cash Flow Management Effective cash flow management is crucial in construction, where substantial capital outlays are often needed before revenues are realized. Financial modeling enables companies to map out cash flows over the project's lifecycle, identifying potential bottlenecks and ensuring adequate liquidity is maintained to support ongoing operations. By optimizing cash flow through meticulous financial modeling, construction companies can enhance their financial stability and seize growth opportunities. Presenting a detailed financial model can significantly enhance your credibility with lenders and investors. It demonstrates your understanding of your business's financial position and showcases your preparation for future growth. Action Tip: When seeking financing, ensure your model includes comprehensive projections showing how the funds will be used and the expected return on investment. 3. Informed Decision-Making through Scenario Analysis Financial modeling allows construction companies to conduct scenario analysis, assessing the potential impact of various factors on project outcomes. Whether it's changes in material costs, fluctuations in interest rates, or delays in project timelines, scenario analysis helps companies evaluate the financial implications of different situations and develop contingency plans to mitigate risks. This proactive approach to risk management is invaluable in an industry where unforeseen challenges can have significant financial repercussions. Financial models serve as robust decision-support tools. They help you evaluate the economic implications of various choices, whether setting pricing strategies, launching new projects, or considering investment opportunities. Action Tip: Before making substantial business decisions, use your financial model to conduct a cost-benefit analysis. This will help you weigh the pros and cons and align decisions with your financial goals. 4. Assessing Project Feasibility and Profitability By incorporating revenue projections, cost estimates, and financing structures into their financial models, companies can gauge the financial viability of potential projects and make informed decisions about resource allocation. This thorough assessment of project feasibility helps companies refrain from investing in financially unviable ventures and focus on opportunities with the most significant potential for success. It's crucial to create detailed and comprehensive financial projections. This includes estimating costs for materials, labor, equipment, and permits and factoring in potential risks and market fluctuations. Additionally, conducting sensitivity analysis and scenario planning can help assess the project's financial resilience to various external factors. Utilizing industry-specific Key Performance Indicators (KPIs) and benchmarks can provide valuable insights into the project's economic viability. Action Tip: Set up regular financial reviews—monthly or quarterly—to compare projected versus actual performance. Use these reviews to refine your model and strategies continually. 5. Setting and Achieving Goals and Monitoring Performances Defining specific financial goals for the construction business, such as increasing revenue, improving profitability, or managing cash flow effectively, is essential. These goals should be realistic, measurable, and aligned with the business strategy. It involves a detailed representation of the construction company's economic situation, including income, expenses, assets, and liabilities. This model is a valuable tool for analyzing different scenarios, identifying potential risks, and evaluating the impact of strategic decisions on the company's finances. Establish clear, achievable financial goals based on your model's insights. By tracking your progress against these goals, you can focus strategically on growth and profitability while identifying improvement areas. Regularly comparing your actual financial performance with your model's projections is essential. This practice helps identify deviations, assess their causes, and make the necessary adjustments to keep your business on track. Action Tip: Break down long-term goals into smaller, manageable milestones. Regularly review and adjust these goals based on your actual performance and market conditions. Strategic Financial Planning and Risk Mitigation Financial modeling is the cornerstone of strategic financial planning for construction companies, providing a roadmap for long-term financial management and risk mitigation. By creating comprehensive financial models, companies can pinpoint potential financial vulnerabilities, develop risk mitigation strategies, and make informed decisions that align with their long-term financial objectives. This proactive approach to financial planning is essential for navigating the industry's inherent complexities and uncertainties. Construction businesses can make more accurate cost projections and optimize their financial resources by incorporating various factors such as material costs, labor expenses, and overheads (LMOS™) into the financial model. Once the financial model is in place, it's essential to regularly review and update it to reflect changes in the business environment, market conditions, or project parameters. This ensures that the construction business stays on track toward achieving its financial goals and can adapt to evolving circumstances. In conclusion The potential of financial modeling in the construction industry is immense. By harnessing financial modeling tools and techniques, construction companies can gain invaluable insights into their financial landscape, make informed decisions, and proactively manage financial risks. Ultimately, the ability to develop accurate and insightful financial models is a crucial differentiator for construction companies looking to achieve financial resilience, profitability, and sustainable growth in a friendly, competitive, and dynamic industry. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 577, And It's About Mastering Construction Business Finances Through QuickBooks Desktop The power of effective bookkeeping using QuickBooks Desktop - plus an Important Update from Intuit. Keeping track of sales, earnings, expenses, and purchases is fundamental to your construction business's overall health and sustainability. Effective bookkeeping produces the data you need to evaluate your current practices, anticipate challenges, and set attainable future goals. Many business owners dread bookkeeping and accounting tasks despite their proven importance. In fact, 40% of surveyed entrepreneurs claim that bookkeeping is one of the worst parts of running a business! Is it worth the aggravation? Here are three reminders of how effective bookkeeping is the cornerstone of small business success: Keeping track of reimbursable expenses A reliable system for tracking reimbursable expenses ensures you reap all the benefits you're entitled to when filing your taxes. Expenditures sorted into categories, such as "food," "travel," and "office supplies," can be cataloged quite simply with online bookkeeping software. Using a dedicated credit card for business expenses and updating your records every month will put money back in your pocket come tax time. Measuring profitability and planning for the future To grow your business, you must be able to track and compare its finances from one year to the next. In addition to reconciling the books and bank statements every month, effective bookkeeping generates records you can use to gain a comprehensive overview of your business. This data can help you: Measure year-over-year profits; Identify opportunities to cut costs; Plan for major expenses (such as new office space, equipment, or staff) and develop data-based strategies for expansion. Preparing for tax season Few things are more stressful for business owners than scrambling to prepare poorly maintained financial records for tax season. In addition to the panic of last-minute filing, inaccurate or incomplete documentation can lead to severe penalties, fines, and an audit. In the United States alone, 40% of small businesses pay an average penalty of $845 per year for late or incorrect filings! Sound bookkeeping can save you money and give you peace of mind. You'll be assured of compliance with regulations and receive a reliable estimate of amounts owing long before your tax bill is due. If you've been following us over the years, you know that we are raving fans of Intuit, the makers of QuickBooks, and have used QuickBooks since the first version was released in 1992. In fact, in 2005, we moved our entire client base, including our own accounting firm's QuickBooks files, to an Intuit-approved commercial hosting environment so we could offer our clients all of the benefits of the full desktop version of QuickBooks accessible online 24/7, and it has been a huge success! We've always encouraged our contractor clients to use QuickBooks Desktop as QuickBooks Online does not offer the full features of QuickBooks. We know that QB Desktop in the Cloud is one area where you can reduce your overhead and increase productivity quickly and easily. It is a powerful tool that can streamline your accounting processes and provide valuable insights into your company's financial health. Here are some reasons why using QuickBooks Desktop is crucial for your construction business: 1. Industry-Specific Features: QB Desktop offers industry-specific features tailored to the needs of construction businesses. You can track job costs, create estimates, and manage progress invoicing, which is essential for staying on top of your projects' financial aspects. 2. Robust Reporting: QB Desktop provides robust reporting capabilities, allowing you to generate customized reports to analyze your business's performance. You can track profitability by project, compare actual costs to estimated costs, and monitor cash flow to make informed financial decisions. 3. Integration with Third-Party Applications: QBDesktop integrates with various third-party applications commonly used in the construction industry, such as project management software and time-tracking tools. This integration can help you streamline your workflows and eliminate the need for manual data entry. 4. Job Costing: Job costing is a critical aspect of construction accounting, and QB Desktop offers comprehensive job costing features. You can allocate expenses to specific projects, track labor costs, and monitor overhead expenses to ensure that each project remains profitable. 5. Compliance and Security: QB Desktop is designed to help you maintain compliance with industry regulations and ensure the security of your financial data. You can set user permissions to control access to sensitive information and generate audit trails to track changes made to your financial records. Using QuickBooks Desktop for your construction business can significantly improve your financial management processes and give you the tools to make informed business decisions. However, change is inevitable, and as someone with responsibilities, I have little time to waste; I have learned that sometimes I have to deliver challenging news. (In case you missed our Tuesday email): For those using QuickBooks Desktop 2021 software, it will be discontinued after May 31, 2024. (You may have received this notice from Intuit through your email). This includes all 2021 versions of QuickBooks Desktop Pro, QuickBooks Desktop Premier, QuickBooks Desktop for Mac, and QuickBooks Enterprise Solutions v21. Other Intuit products are affected by the software discontinuation. If you don't upgrade your QuickBooks Desktop 2021 by May 31, 2024, you won't have access to live technical support if you run into problems or any other Intuit services that can be integrated with QB Desktop. This includes QB Desktop Payroll, QB Desktop Payments, and online bank feeds. Discontinued versions won't receive the latest critical security patches and updates. (More info from Intuit) Final tip: This is the time to ask for help There's a good reason why most small businesses outsource at least one accounting function to help manage tasks like payroll, closing the books each month, and managing accounts receivable. With all the changes coming to QuickBooks software, it would be best and all the more reason to ask for support. Most entrepreneurs are passionate about developing new business ideas – not crunching numbers. Employing or outsourcing a professional construction bookkeeper, even part-time or as-needed, can help optimize your accounting and increase profitability. It's well worth it. Invest in effective bookkeeping and build a solid foundation for a resilient, forward-moving construction business. Feel free to contact me if you need specific guidance on using QuickBooks Desktop for your construction bookkeeping and accounting needs. And, of course, subscribe to our newsletter so you won't miss out on important industry news, events, and updates. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com
This Podcast Is Episode 576, And It's About How To Build Up And Stand Out By Delighting Your Construction Clients Most businesses understand that customer satisfaction is crucial to their success. Happy clients are likelier to remain loyal, refer others, and leave positive reviews. This trend has only been amplified by social media and online review sites, where negative feedback can spread quickly and damage a company's reputation. In an increasingly competitive marketplace, more than an effective customer service system is needed: you must provide customers with a positive and memorable end-to-end experience at every touchpoint. Creating powerful experiences that exceed consumer expectations can have massive implications for any business — from increasing brand loyalty and trustworthiness among current clients to being highly attractive to potential customers. It starts with understanding the difference between traditional customer service expectations and modern customer experience strategies. Keep reading as we explore the nuances of each approach and discuss how construction businesses like yours can strive towards offering excellent experiences in their markets. Defining customer service and customer experience When we talk about customer service and experience, it's not just about providing a product or a service. It's about the way you make your customers feel. Customer service is all about delivering the product or service in a way that exceeds expectations and meets the customer's needs. But the customer experience is entirely different. It's a holistic approach that considers how your customers are impacted from the minute they interact with your brand to long after they purchase or hire you. It's about creating an emotional connection with your clients and leaving a lasting impression. So, whether you're a small construction business owner, understanding the power of customer service and customer experience can take your brand to the next level. The importance of customer service in the business Have you ever walked into a store and received terrible customer service? Maybe the employee didn't acknowledge your presence or seemed annoyed when you asked a question. It's a frustrating experience and can leave a bad taste in your mouth about that business. That's why having good customer service is essential in any industry. It's not just about making a sale; it's about creating a positive experience for the customer. When customers feel valued and heard, they are more likely to return to that business and even recommend it to others. In a world with countless consumer options, standing out with exceptional customer service can make all the difference. Improving customer service is crucial for any business looking to stay competitive in today's market. Strategies for improving customer service Invest in employee training to equip staff with the necessary skills and knowledge to handle customer inquiries and complaints professionally and empathically. Collect customer feedback to identify areas of improvement for products, services, and overall customer experience. Implement technology solutions such as chatbots or knowledge bases to assist customers and streamline the resolution process immediately. The importance of the customer experience The significance of customer experience transcends the essential act of selling products or services; it's about crafting stories and memories that customers carry with them long after a transaction. A superior customer experience fosters an emotional attachment to the brand, transforming casual customers into passionate advocates and vocal supporters. Where choices are plentiful and attention spans are short, construction businesses that focus on delivering memorable customer experiences will not only distinguish themselves from competitors but will enjoy enhanced customer loyalty, increased satisfaction, and, ultimately, improved business outcomes. What should you look at within your customer experience? How quickly do you respond to customer website inquiries? Do you have a target time, and how do you measure this? How quickly do you get the quote to the prospect or set an appointment date? How do you measure that you meet an acceptable time frame? When do you follow up? How do you do this? Who is responsible for this? How do you make clients feel special the first time they use your services? During the sale process, how do you make the customer feel like they are your most important client? What do you know about them? Has everyone in your business been appropriately briefed about a new client, and has anything in particular been discussed with the client? How do you appreciate the customer after the sale and ensure they have no post-purchase regrets? What system do you have to ensure that customers feel they are unique in the future, not just a forgotten number? How do you thank your customers when they refer to a family member or friend? Lastly, do all your business employees know your customer experience process and why it's essential to follow it every time? We have asked hundreds of homeowners, commercial property owners, landlords, commercial space tenants, and even a few car buyers, computer buyers, ship buyers, and consumers about their overall buying experiences, and one common thread appears over and over: They got what they wanted and were happy repeat customers and clients who referred their friends and family, or they didn't get what they wanted and made the contractors' lives hell. Our Script Book has a list of continually honed, polished, updated, and replaced questions, from which we pick and choose the ones to use depending on the situation. Develop Your Script Book—Record the questions and answers that you find. This will encourage people to open up because when they feel valued, your exceptional service and their appreciation will be far more rewarding than the money you earn. Start by practicing at social gatherings - they are more casual, business meetings are more focused, network events are somewhere in the middle, and focus group events are intense and tightly focused. The Two Most Powerful Questions: What are your most important criteria in making a purchase decision? What is the one thing you remembered about your purchase? Final thoughts Customer service and customer experience are crucial aspects of any business. Without them, companies will struggle to meet their customers' needs and fail to create a positive and enduring impression that ensures long-term loyalty. All businesses should prioritize investing time and resources to provide quality customer service and improve the overall customer experience. Ready to elevate your customer service and create unforgettable experiences? Get started now and reach out if we can help you in any way. PS We offer free resources to help you save time and money that you can download and print now. About The Author: Sharie DeHart, QPA, co-founded Business Consulting And Accounting in Lynnwood, Washington. She is the leading expert in managing outsourced construction bookkeeping and accounting services companies and cash management accounting for small construction companies across the USA. She encourages Contractors and Construction Company Owners to stay current on their tax obligations. She offers insights on managing the remaining cash flow to operate and grow their construction company sales and profits so they can put more money in the bank. Call 1-800-361-1770 or sharie@fasteasyaccounting.com