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Community Pulse
The DevRel Foundation (Ep 93)

Community Pulse

Play Episode Listen Later Jan 3, 2025 22:40


In this episode, Wesley, PJ, and Jason take the opportunity to talk about a new phenomenon - The DevRel Foundation from the Linux Foundation. Learn how folks have gotten involved, what the Foundation intends to do, and how you can share your voice. Topics Discussed: Introduction to the DevRel Foundation: The episode explores the new DevRel Foundation, an initiative under the Linux Foundation, created to address challenges in Developer Relations (DevRel). Wesley Faulkner introduces the foundation, noting that its purpose is to be a nonpartisan hub for discussions about DevRel and to provide resources for defining the profession and its practices. Foundational Goals: The DevRel Foundation aims to address key challenges within DevRel, including defining the role, measuring its impact, and rolling out successful DevRel programs. It seeks to aggregate existing knowledge and create a space for new insights. Wesley discusses his role in the steering committee and mentions the ongoing process of recruiting champions for various topics within DevRel to drive these discussions forward. Open Participation and Community Engagement: The foundation is described as a participative effort, where everyone from managers to community members can contribute. This is highlighted as an important distinction from more passive feedback mechanisms (like town halls). Wesley outlines the process, emphasizing that the foundation is open to diverse perspectives, and all contributions will be available for collaboration through platforms like GitHub and Discord. Challenges of Defining DevRel: A major challenge discussed is the diversity of how DevRel is implemented across different organizations (e.g., startups, enterprises, nonprofits). Wesley talks about the need for an inclusive approach that doesn't exclude any perspectives while ensuring practical outcomes. Jason Hand asks about how the foundation plans to handle these varied implementations, suggesting that a “one-size-fits-all” approach may not work. The Role of the Linux Foundation: The Linux Foundation's role is explained as crucial in providing structure, governance, and logistical support for the foundation. The Linux Foundation's history with supporting open-source projects and fostering community-driven initiatives is seen as a key advantage. Real-World Impact and Job Descriptions: Jason Hand discusses the problem of inconsistent DevRel job descriptions in the industry, which often blur the lines between roles like developer advocate, customer success, and sales engineering. The foundation's work could help standardize expectations for DevRel roles across organizations. The episode touches on how a clearer definition of DevRel could assist job seekers and hiring managers in aligning roles more effectively. Future of the DevRel Foundation: The foundation is still in its early stages, and Wesley emphasizes that while there's hope for the project, it will take time to make significant progress. They encourage participation in calls, Discord, and GitHub to stay updated and contribute. Key Takeaways: - The DevRel Foundation seeks to unify and provide structure to the diverse, evolving field of Developer Relations. Inclusive participation is at the core of the foundation's mission, aiming to gather input from all sectors of the community. - The foundation is driven by volunteer work and community passion, with the support of the Linux Foundation's structure and resources. - GitHub and Discord are key platforms for collaboration, ensuring that community voices are heard and that contributions are open for review and iteration. - The foundation's work will eventually help provide clarity in DevRel role definitions, benefiting both organizations and professionals in the field. Action Items: - Join the DevRel Foundation: Individuals can join calls, participate in discussions, or contribute to the work via GitHub and Discord. - Become a Champion: The foundation is actively seeking managers to lead specific topics within DevRel. - Stay Informed: Engage with the monthly updates and open calls to follow the foundation's progress. Key Words and Themes: DevRel Foundation Developer Relations (DevRel) Linux Foundation Open Participation Inclusive Governance Community-Driven Initiatives Job Descriptions in DevRel GitHub and Discord Collaboration Nonprofit Organization Volunteer-Driven Transcript [00:00:00] PJ Haggerty: Hey everybody. And welcome to another episode of Community Pulse. We're super excited to have you. [00:00:04] PJ Haggerty: This week we decided we would take a look at a new phenomenon, the DevRel Foundation, the Developer Relations Foundation from our friends at the Linux Foundation. [00:00:12] PJ Haggerty: Some of you are probably already aware of it. Some of you are probably in the discord chat. Some people might not know about it at all. So we want to take this opportunity to share some information about it and see what we could find out and how we felt about it. So with that, I am joined by, of course, Jason Hand and Wesley Faulkner. Wesley, you've been doing a lot of work with the DevRel foundation as far as like looking at, working models and how people can actually get things done within the foundation. [00:00:37] PJ Haggerty: So do you want to kick us off and give us a description of what's going on? [00:00:41] Wesley Faulkner: Yes. Let me lay a little bit of the groundwork to understand my involvement and how. So I'm part of the steering committee. There's five of us in total. And I am the newest member of that five person steering committee. [00:00:55] Wesley Faulkner: I've been part of the DevRel foundation since June of this year. [00:01:00] And the foundations, the start of it had, I think, started way before that even before the beginning of the year. And the involvement with the Linux foundation happens like I think in around the February timeframe. And so the thought is that there are Certain types of challenges that are unique to people in dev rel defining what we do is one of them that I think is something that people are familiar with, but others that have been lingering around about how do you measure dev rel and like adequately, like, how do you plan for the future and how do you roll out a developer relations program? [00:01:35] Wesley Faulkner: Those are like the broad strokes of it. So the thought of the Dev Rel foundation is to be a nonpartisan home for these types of discussions. And we are currently set up as the steering committee, as people who are trying to facilitate those conversations, give structure and processing of what timeline we should have these conversations and be helped, like [00:02:00] with the being a home to people to find this, Information once we have it all created and to be a repository for a lot of existing knowledge, but also allow the connection tissue to create new knowledge that is not there right now. [00:02:16] Wesley Faulkner: So that's like the whole arc of it. Depending on when you're listening to this podcast, we are currently enrolling people to take on and champion these specific areas of topics. Here are the lists that we've aggregated from the community of the challenges. [00:02:33] Wesley Faulkner: And we're looking for managers to say I want to champion that and run it to ground to make sure that we actually have things defined to help us all as dev or all practitioners. [00:02:43] PJ Haggerty: And I want to zero in because I think that some people I was in the initial meeting kickoff thing that happened back in June and there was a concern and it was oh, this is a town hall, not really a feedback thing, but more of a town hall where we'll come and tell you what we think is [00:03:00] good and you can come and tell us if you don't think it's good. [00:03:03] PJ Haggerty: But what it really is is a participative activity. Not everybody wants to, and that's okay. But the idea is really behind let's put together a compendium of knowledge about what we do and put that so that when people reference it, they can easily say, this is the way it works. [00:03:22] PJ Haggerty: It's a constantly moving organic body. It's similar to software. There is nothing done on this. Would that, do you think that's accurate? Great. [00:03:31] Wesley Faulkner: Yeah, I think that initially I was on that initial feedback preview call as well. And that session, I think, raised a lot of awareness about how developed the thought was of where things were going to go and how open to input. [00:03:47] Wesley Faulkner: The foundation was to the community and letting the community shape the direction and the focus of the foundation. And I think to its credit, the foundation has taken a lot of that into heart. [00:04:00] And I think that's when I joined actually because of that call or after that call. A lot of the work that I've done, at least on the initial side, was finding a way to make sure that the community's voice is heard. [00:04:12] Wesley Faulkner: And then once we get all of this feedback, how do we actually act on it? Because it feels like if you think about the possibilities, the developer relations, there's just so much out there. How do we choose which ones that we're going to help move forward? And I devised or helped with the rest of the people in the steering committee and other feedback. [00:04:31] Wesley Faulkner: From people like you, PJ, about how we address the needs of the community in a way that doesn't feel exclusionary. [00:04:39] PJ Haggerty: Think exclusionary is the word you're looking for. Yeah. [00:04:40] Wesley Faulkner: And also how do we actually be productive to actually move forward instead of having constant discussions all the time and where do we actually make sure that it was the right time to do action? [00:04:52] Jason Hand: Wesley, I got a question. I feel like a lot of our episodes, we generally take a stance on [00:05:00] when it comes to implementing certain things that it just depends on the situation of the organization, the team, the objectives of the org that they're in, there's always just like so many dependencies and variables that go into an implementation of things to take a stance on, how certain aspects or certain elements of developer relations Has found success. [00:05:23] Jason Hand: I'm wondering if there's plans or if there's been any discussion on including lots of different implementation scenarios rather than trying to be one single source of truth, because I feel like that's probably going to be some pushback and going to be some feedback that maybe we hear from this type of organization or foundation, of what goals do we have about putting into concrete terms what. [00:05:48] Jason Hand: developer relations is or isn't when we know that there's just so many ways to do it, Startups are going to do it one way enterprise is going to do it a different One part of the world's going to do it in one way [00:06:00] versus others so Anyway, just curious what your thoughts are on that [00:06:04] Wesley Faulkner: Yeah, there's different verticals, like there's regulated industries like fintech, there are different areas like nonprofit work and open source software as opposed to closed source software. [00:06:14] Wesley Faulkner: Then there is developer first, and then there's developer plus then you mentioned different languages, but there's also different geos and there's also different access to technologies, like parts of the developing world where steady connected electricity and internet is not something that's. [00:06:31] Wesley Faulkner: So there's many different facets. So the answer is, we are trying to be as inclusive as possible by making sure that people have the opportunity to put forth their specific concern. At the same time, we are requiring that as groups are formed around these topics, that there are at least three managers. [00:06:56] Wesley Faulkner: To each of these topics to make sure that there's not [00:07:00] one perspective that's running the show. And then each of these topics, the managers need to recruit at least eight participants. This is to increase the diversity and the different ways that people see things and to make sure that these edge cases or main cases are incorporated into the final result. [00:07:20] Wesley Faulkner: And last, but not least, this is supposed to be an iterative process. So whatever the group Creates, it will be posted to GitHub and you can, and everyone and anyone can put in pull requests so that their voices are heard and their perspectives are also taken into account. [00:07:39] PJ Haggerty: And you're saying all this and for those of you who are listening to the audio and saying, wow, Wesley really has this down. [00:07:44] PJ Haggerty: Wesley has very much structured this and put it into a GitHub document for people to interact with and understand. And I think this that allayed a lot of my concerns when this first came up, because I was like, is this an exercise in student government where the most popular kids [00:08:00] will be voted into their positions of power. [00:08:01] PJ Haggerty: And everyone else will just sit by the wayside with no voice. And Wesley was very careful to design a way in which that wasn't. I think one of the, one of the things that I liked the most about the structure of this, and we'll add the link to the GitHub and the show notes, but one of the things that I really enjoyed about the structure of this was that anyone who is a manager for only a certain period of time. [00:08:24] PJ Haggerty: This isn't a situation where you are, to use the term, they often use an open source project. You're a benevolent dictator for life. Which is that, that's your Linus's and Your David Heinemeyer Handwritten. It's great that you create this thing. [00:08:37] PJ Haggerty: Please let other people as it evolves, take it over. And that's baked into the design. And I feel like we're laying a lot on Wesley here. And I think that there's varying differences between what even the people on this podcast are doing as far as level of participation. [00:08:51] PJ Haggerty: Like I'm a passive participant. I've been watching what's going on, participating in the discord. Talking to some people about some things, but I'm not a manager. [00:09:00] Wesley's a part of the steering committee. Mary had, is that some of those initial meetings are taking a step back due to some busy work related things. [00:09:07] PJ Haggerty: And Jason, are you in the collective? Are you in the discussion or are you just an external passive observer at this point in time?. [00:09:16] Jason Hand: Definitely a passive observer. I think, just through knowing Wesley and the conversations we have here and there I may be a little closer tHand others in terms of just, when I started hearing about it. [00:09:27] Jason Hand: But yeah, at this point I'm not involved. Other than, like I said, just conversations I've had with Wesley. But definitely curious to learn more about what's going on with it. And I quite honestly, I don't have a lot of depth in knowledge around any of the Linux foundations or any just foundations in general. [00:09:45] Jason Hand: And I don't know if Wesley, if that's something you can dig a little deeper into, like what would somebody who has no knowledge of what the Linux Foundation is and any of the offshoots of that, like what are the core benefits? [00:09:57] Wesley Faulkner: I gotta say that there's something that I have to [00:10:00] say about the Linox Foundation in general is that the foundation is an umbrella of other open source projects. So Linux itself is a Linux Foundation project. Git. Is a Linux foundation project. And there's several other Valky is also big and new and it was just launched at the open source summit. [00:10:21] Wesley Faulkner: In September. [00:10:23] PJ Haggerty: Don't forget about that. Dang Kubernetes that people keep talking about. The kids are all under the coop. Yep. CNCF is [00:10:28] Wesley Faulkner: underneath. Yep. The CNCF is under the Linux foundation. Those projects that you know, and love have come under that same umbrella. [00:10:36] Wesley Faulkner: But I have to say the dev rel foundation is different tHand any of those are in all of the other projects because that this feels more of, A governance body or like a list of documents and not necessarily focused on code and making a product from that standpoint, which I think is a little bit different. [00:10:58] Wesley Faulkner: And the question is [00:11:00] why the Linux foundation, and we have a lot of these addressed in our FAQ, if you go to the But for my take that we wanted a place in a home. That was nonpartisan, meaning like it's not owned by a company or someone with specific interests. One that has a history of supporting software and open source processes and making sure it's community like the way that we come to decisions is open to the community and the community can participate [00:11:32] Wesley Faulkner: I can't think of any that checks all of the boxes. So it's part of the Linux Foundation because it is one that does already have a reputation. They are giving us resources and supporting us from a process standpoint. And it allows us to have access to other projects and maintainers and people who've been doing this way longer tHand we have. [00:11:55] Wesley Faulkner: And so being under that umbrella also gives us that connection and [00:12:00] of the siblings who are also in the project. But also just to make sure that it is noted that we are unfunded product projects under the Linux foundation. So we were not trying to make money. No, one's giving us money. [00:12:14] Wesley Faulkner: It's just right now it's all community and volunteer work. That's in the found formation of this foundation. So it's our passions that are driving it. So if there are better suggestions, we are open to hear it. But right now the Linux Foundation sounds like a really good choice and they've been an excellent partner for us. [00:12:36] Wesley Faulkner: Without her support and her guidance and her doing the intros and her doing a lot of the heavy lifting I think we wouldn't have gotten as far as we have right now. [00:12:47] PJ Haggerty: I think it's interesting you mention that because I know that organically around I had been talking for a couple years with people. Wesley, you and I had a conversation that I think is now two and a half years ago about putting together some sort [00:13:00] governance document, some sort of something to say, this is DevRel. [00:13:05] PJ Haggerty: This is the way it worked. This is, giving some sort of guideline to what this all means. I think that some people might be like the Linux foundation eyebrows raised what's going on here at the same time, I think, without having that logistical support, if not the organizational support, this may never have come off because so many people were working in so many small working groups, but not really getting anywhere because they couldn't figure out that logistical component, like how do we do this and not exclude people? [00:13:32] PJ Haggerty: How do we do this and ensure that we have the good mindshare and the diverse mindshare that we need to actually share this information. These are questions that luckily the Linux foundation has answered before, and therefore they can answer it for this. [00:13:49] Wesley Faulkner: Yeah. I got to say that there's been a lot of reaction to the Linux foundation. [00:13:52] Wesley Faulkner: And even just the DevRel foundation. Let's just talk it from there about one saying, why do we need this? That's one of the feedbacks that we've gotten. The [00:14:00] other is, this is amazing. I, this is, I'm so excited. And then I think what Jason also said is that. I'm going to wait and see, so will we, will this have legs? [00:14:11] Wesley Faulkner: Will this keep going? Will this actually produce anything? Will this make a change? And when we were working on our little project back then, Jason PJ it was, some of the conversations were just like, why are we the two people? Or what, why are we the ones to be able to hold this torch and I think the Linux foundation kind of answers some of those questions in terms of it, are we a trusted organization or who legitimizes us for being a person that could have a voice? [00:14:43] Jason Hand: So one more thing I wanted to touch on because I do see a lot of benefits that can come and clearly there's, great examples from the Linux Foundation of success and how this kind of community effort. Can come together and really help in a lot of ways, but a concrete way that I think really [00:15:00] stands out to me that could help for a lot of those folks who are either new to developer relations or in community in general, or maybe they're out on the market looking for new roles because we do hear so much of a variety in terms of what DevRel can look like. [00:15:15] Jason Hand: And you see it like on new job postings where one company is looking for. With a title as a developer relations professional or some variation of that, but then looking through the description, it looks like it's going to include some roles and responsibilities that have traditionally not aligned with developer relations. [00:15:32] Jason Hand: Oftentimes there's just so much variance in terms of what DevRel roles could look like, but this might actually help. Narrow that a little bit and make it easier for both those who are looking to fill roles and those who are looking to find new roles. We're all speaking the same language on what the expectations are here. [00:15:51] PJ Haggerty: Yeah. There's that centralization concept of, maybe if we can define and say, this is what DevRel looks like, then [00:16:00] maybe the hiring managers and the people at LinkedIn and indeed, and what have you, is Monster.com still a thing? I don't think Monster.com is still a thing. [00:16:07] PJ Haggerty: But maybe the people who are in charge of all of this hiring and doing all these things, maybe they can finally have a good definition to understand that maybe you're not looking for a developer advocate or a developer relations specialist, maybe you're actually looking for someone in marketing. [00:16:24] PJ Haggerty: Maybe you're actually looking for a sales engineer. Who's technically minded, but they're to speak to onboard clients. Maybe you're even looking for customer success. Because like you said, Jason, I've looked at a lot of these job descriptions, especially over here that I was unemployed. [00:16:39] PJ Haggerty: And a lot of these people do not understand that their questions that they're asking or that the positions they're describing are not developer relations positions, but. The buzzwords here. So let's go with what we got. [00:16:52] Wesley Faulkner: And also to be frank, these questions have been answered and probably it's been answered multiple [00:17:00] times by different people and everyone who's been in DevRel for a very long time can see and read these and say, that's actually valid. [00:17:09] Wesley Faulkner: Someone who's brand new may not have that ability to distinguish what is. Actually something that makes sense. I think the DevRel foundation will help those new people to be able to do some of that work for them. [00:17:21] Wesley Faulkner: Not necessarily have to create all this new documentation and resources, but aggregating some of the things that are out there that is really good, high quality work that we can help with bringing them into the fold and allowing people to use us as a central point to jump off and find these other resources. [00:17:38] PJ Haggerty: Yeah, that's awesome. And I think that I'm looking forward to seeing what comes out of it. People should not have an expectation. Let's set some boundaries here. People should not have an expectation that like come January one, the dev rel foundation is about to drop the hottest mixtape you've ever heard about dev rel. [00:17:54] PJ Haggerty: These things are going to take time. Yes, we have hope, but hope takes work. [00:17:59] Wesley Faulkner: [00:18:00] And 1 of the things that we're asking or requiring for all these groups that form is that they give at least a monthly update on 1 of our open calls and open meetings that we do every week. [00:18:10] Wesley Faulkner: If you want to stay abreast about the progress take a look in at. Our GitHub and look at what the process we're working and fostering. And also just, if you have input jump into one of these calls and just talk to the people who are championing these directly. [00:18:26] PJ Haggerty: Or at the very least jump in the discord and see what the conversation is. [00:18:29] PJ Haggerty: Yep. I think there's a lot of good conversation going on over there as well. And with that, thank you for giving us space to talk about this. Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5W9fMSgpWu38zZMjet?si=eb528c7de12b4d7a&nd=1&dlsi=b0c85248dabc48ce), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village. Artwork photo by Ramin Khatibi on Unsplash.

The SEGA Lounge
210 - Community Pulse 2023 (LiVE)

The SEGA Lounge

Play Episode Listen Later Mar 1, 2024 119:28


A few weeks ago, several community members and friends of the show were sent a survey for our annual look back at the year of SEGA. It's time to analyse the results in our first live episode of the season, featuring SkillJim, Lime Reversed, and Viper. Follow SkillJim on X: https://twitter.com/skilljim Follow Lime on X: https://twitter.com/LimeReversed Find Viper on Mastodon: https://thevipvipers.space/@TheGreenViper8 Follow Viper on BlueSky: https://bsky.app/profile/thegreenviper8.thevipvipers.space   SEGA AI Computer on SMS Power: https://www.smspower.org/SegaAI/Index   Theme song of The SEGA Lounge by OSC. You can buy it at 'name your price' by going to https://opussciencecollective.bandcamp.com/album/megane-hatsune-miku-project-diva Follow The SEGA Lounge on X-Twitter: https://twitter.com/thesegalounge Check us out on Instagram: https://www.instagram.com/thesegalounge Follow us on BlueSky: https://bsky.app/profile/thesegalounge.com Find our live video content on Twitch (https://twitch.tv/thesegalounge) or YouTube (https://youtube.com/@thesegalounge)   Chapters: (00:00:00) Intro (00:08:30) News Roundup (00:55:49) TSL Community Pulse 2023 (01:51:35) Outro

Community Pulse
Who are the Ops Behind the DevRel Curtain? (Ep 80)

Community Pulse

Play Episode Listen Later Jun 23, 2023 47:05


Many see DevRel practitioners as up front, in the spotlight, on stage, or at least with their name on lots of content. What if we told you there were people behind the scenes making community operations their priority? What does that look like, and who are the people making the lives of DevRel folks easier? That's the topic of today's Community Pulse episode. Show Notes Blogposts about Community Operations roles: What do Community Operations Managers do? (https://www.cmxhub.com/blog/community-operations-managers) from CMX What does a community operations manager do? (https://www.commonroom.io/blog/what-does-a-community-operations-manager-do/) from Common Room Community Operations: A Beginner's Guide (https://www.commsor.com/post/community-operations-beginners-guide) from Commsor Checkouts Danielle Andrist * Make (https://www.make.com/en) - just discovered it so I can't vouch for it yet but it's like Zapier on steroids * Shift (https://tryshift.com/) - just got a new work laptop so I had to update to the newest version of Shift, I'm on the alpha release with the new workspaces and I gotta say, it's a huge improvement from the Shift version I was using (which to be fair, was several versions old) David Blank-Edelman * Murmurs of Earth (https://www.goodreads.com/en/book/show/263952) by Carl Sagan * Tartine Bread (https://www.goodreads.com/book/show/8185785-tartine-bread?ref=nav_sb_ss_1_7) by Chad Robertson * The Perfect Loaf (https://www.goodreads.com/book/show/60279778-the-perfect-loaf?ref=nav_sb_ss_2_16) by Maurizio Leo PJ Hagerty * Rever (https://www.rever.co/) - motorcycle rider social media * Clearword (https://clearword.com/) - make meetings into action item lists (not just transcription, but actual things you can take action on) Mary Thengvall * Word by Word (https://www.goodreads.com/book/show/34449897-word-by-word): The Secret Life of Dictionaries by Kory Stamper Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5W9fMSgpWu38zZMjet?si=3aa0941849284f8e), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village. Artwork photo by Moses Williams (https://unsplash.com/fr/@spacejunkpictures?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) on Unsplash (https://unsplash.com/fr/@spacejunkpictures?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) Special Guests: Danielle Andrist and David Blank-Edelman.

Community Pulse
Let's Chat About AI (Ep 76)

Community Pulse

Play Episode Listen Later Feb 24, 2023 41:50


As the world of Artificial Intelligence continues to evolve,it's increasingly evident that AI tools are rapidly changing the way we work in Developer Relations & Community Building. Tools like ChatGPT and GitHub Copilot are transforming the landscape of our work by .. automating tedious and repetitive tasks ..providing valuable insights and analytics..and even helping to generate content on our behalf. However, the integration of AI into our industry also raises new questions. Can AI truly enhance the work of DevRel practitioners and allow us to focus on different challenges.. or will it end up diminishing our creativity and impact on supporting developers? How do we make sure AI is used ethically and responsibly? And what impact will it have on the future of not only DevRel, but software development in general? Join us as we explore the exciting world of AI in Developer Relations on this episode of "The Community Pulse". Checkouts Chris DeMars * 3 Ways Feature Flags Could Have Saved Jurassic Park (https://www.split.io/blog/3-ways-feature-flags-could-have-saved-jurassic-park/) * I'll be at Orlando Codecamp (https://orlandocodecamp.com/) in March; DEVNEXUS (https://devnexus.com/) in Atlanta, Georgia, in April; and Chain React (https://chainreactconf.com/) in Portland, Oregon, in May. Rizel Scarlett * DevRel for Black Developers (https://www.youtube.com/live/8AZyqiQ3RKc?feature=share) * Finding Me by Viola Davis (https://www.amazon.com/Finding-Me-Memoir-Viola-Davis/dp/0063037327) * BlackRel Discord - a discord for Black folks in Developer Relations - sign up form (https://tinyurl.com/blackrel-discord) Wesley Faulkner * Elk Alpha (https://elk.zone) - A nimble Mastodon web client * The ChatGPT Cheat Sheet (https://drive.google.com/file/d/1UOfN0iB_A0rEGYc2CbYnpIF44FupQn2I/view) Jason Hand * 8 Things You Didn't Know you Could do with GitHub CoPilot (https://github.blog/2022-09-14-8-things-you-didnt-know-you-could-do-with-github-copilot/) * Platonic : How the Science of Attachment Can Help You Make--and Keep--Friends (https://www.amazon.com/Platonic-Science-Attachment-Make-Keep-Friends/dp/0593331893) by Dr. Marisa G. Franco * Learning From Incidents Conference (https://www.learningfromincidents.io/) (in Denver) * The Darker Side of ChatGPT (https://towardsdatascience.com/not-all-rainbows-and-sunshine-the-darker-side-of-chatgpt-75917472b9c) * ChatGPT for writing technical articles and documentation (https://blog.almaer.com/developer-docs-genai-%e2%9d%a4%ef%b8%8f/) * Developer Docs + GenAI (https://blog.almaer.com/developer-docs-genai-%e2%9d%a4%ef%b8%8f/) AI Tools Caption: For Talking Videos (https://apps.apple.com/us/app/captions-for-talking-videos/id1541407007) NVIDIA: Eye Contact (https://www.nvidia.com/en-us/geforce/broadcasting/broadcast-app/) Descript (https://www.descript.com/) Grammarly (https://www.grammarly.com/) Interesting Articles * The Darker Side of ChatGPT (https://towardsdatascience.com/not-all-rainbows-and-sunshine-the-darker-side-of-chatgpt-75917472b9c) * ChatGPT for writing technical articles and documentation (https://blog.almaer.com/developer-docs-genai-%e2%9d%a4%ef%b8%8f/) * Developer Docs + GenAI (https://blog.almaer.com/developer-docs-genai-%e2%9d%a4%ef%b8%8f/) Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5WfMSgpWu38zZMjet?si=565TMb81SaWwrJYbAIeOxQ), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village. Artwork photo by Emiliano Vittoriosi (https://unsplash.com/@emilianovittoriosi?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) on Unsplash (https://unsplash.com/@emilianovittoriosi?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) Special Guests: Chris DeMars and Rizel Scarlett.

Community Pulse
So Long, 2022 (and Hello, 2023)!

Community Pulse

Play Episode Listen Later Dec 14, 2022 35:33


We're somehow already at the end of 2022, which means it's time for another end-of-year wrap-up from your Community Pulse hosts! Thanks so much to all of you who have listened (and participated!) as we've explored topics from content to speaking, Developer Experience, DevRel strategy, and more. Join Mary, Jason, PJ, and Wesley as we talk about some of the trends we noticed during 2022 and what we think might happen in 2023. Relevant Links * Interesting discussion (https://twitter.com/bryanl/status/1596512391264894976) about people leaving Twitter - where are they going and what's the potential impact? * DevRel Survey 2022 Results (https://www.stateofdeveloperrelations.com/_files/ugd/383279_5b2cd6c61868495b98d2dac2f52b1d30.pdf) 2022 Episodes * DevRel: What's Your Story (https://www.communitypulse.io/65-devrel-whats-your-story) - LIVE episode * Your Content, Their Brand: episode (https://www.communitypulse.io/66-your-content-their-brand) & after pulse (https://www.communitypulse.io/66ap) - Amara Graham & Henry Teegarden * Grab the Mic: episode (https://www.communitypulse.io/67-grab-the-mic) & after pulse (https://www.communitypulse.io/67ap) - Kat Cosgrove & VM Brasseur * Moving from Execution to Strategy: episode (https://www.communitypulse.io/68-moving-from-execution-to-strategy) & after pulse (https://www.communitypulse.io/68ap) - Ashley Willis & Mo McElaney * So Long, SJ, and thanks for all the Quips (https://www.communitypulse.io/69-so-long-sj) * Rediscovering In-Person Conferences: episode (https://www.communitypulse.io/70-rediscovering-in-person-conferences) & after pulse (https://www.communitypulse.io/70ap) - Jeff Blankenburg & Kerri Miller * DevRel Survey 2022: episode (https://www.communitypulse.io/71-devrel-survey-2022) & after pulse (https://www.communitypulse.io/71ap) - Caroline Lewko * Where do you get started with Developer Experience?: episode (https://www.communitypulse.io/72-developer-experience) & after pulse (https://www.communitypulse.io/72ap) - Amara Graham & Kurt Kemple * DevRel Beyond Developers: episode (https://www.communitypulse.io/73-devrel-beyond-developers) & after pulse (https://www.communitypulse.io/73ap)- Jennifer Ritzinger & Matty Stratton Past EOY Wrap-ups * 2017 (https://www.communitypulse.io/19-2017review) * 2018 (https://www.communitypulse.io/31-2018wrapup) * 2019 (https://www.communitypulse.io/43-2019-closing-thoughts) * 2020 (https://www.communitypulse.io/54-end-of-year) * 2021 (https://www.communitypulse.io/64-2021-wrap-up) Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5WfMSgpWu38zZMjet?si=565TMb81SaWwrJYbAIeOxQ), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village. Photo by Choong Deng Xiang (https://unsplash.com/@dengxiangs?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText) on Unsplash (https://unsplash.com/@dengxiangs?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText)

Sh!t You Don't Want to Talk About
S2 Ep 4 Shit2TalkAbout: How tech relates to intersectionality between race and neurodiversity

Sh!t You Don't Want to Talk About

Play Episode Listen Later Dec 7, 2022 67:33


Shit2TalkAbout: How tech relates to intersectionality between race and neurodiversity Gratitude: I'm grateful to you, Jenn, for giving me the space to talk about this and to, sharing your own story about like the impact that my words had on you and your journey that makes it feel very worth it to kind of, expose myself on a regular basis. About Wesley: Wesley Faulkner is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, Dell, IBM, and MongoDB. Wesley co-hosts the developer relations-focused podcast Community Pulse and serves on the board for SXSW. Office Hours: https://ko-fi.com/wesley83/ Mastodon: https://hachyderm.io/@wesley83 Polywork: https://www.polywork.com/wesley83

UXpeditious: A UserZoom Podcast
Connecting with your audience through sponsored communities with Wesley Faulkner, Senior Community Manager at Amazon's AWS

UXpeditious: A UserZoom Podcast

Play Episode Listen Later Sep 26, 2022 41:45


"When you're thinking about measuring a community, usually what you measure is what you effect," said Wesley Faulkner, Senior Community Manager at Amazon's AWS. "So, if you're not measuring the success of the people who are in the community, if that's not part of the measurements, then you're really not going to be tracking that. Thus, you may lose sight of what makes your community good." Wesley talked with Andy MacMillan, UserTesting's CEO, and Janelle Estes, UserTesting's Chief Insights Officer, in this episode of the Human Insight Podcast.  Wesley is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, and Dell among others. Wesley is currently . He also co-hosts the developer relations focused podcast Community Pulse and serves on the board for SXSW. He said measuring what makes a sponsored community successful can be complicated. Ask the sales team and they want to know how many leads are coming from the community. Ask customer service and they want to know how many tickets are being diverted to and answered in the community.  "But if I had to boil it down to anything," Faulkner said, "it is what does the community itself say its worth?" Listen to the episode to hear Faulkner's tips for putting metrics to that measurement.  Additionally, they discuss:  What do Faulkner mean when he says community shapes us?  What are the benefits of a community to those within the community, and what are the benefits to the sponsoring organization?  How do you authentically build an audience, especially as everything seems to shift to more digital, more remote, and more global?

Human Insight Podcast
Connecting with your audience through sponsored communities

Human Insight Podcast

Play Episode Play 46 sec Highlight Listen Later Sep 26, 2022 42:41


"When you're thinking about measuring a community, usually what you measure is what you effect," said Wesley Faulkner, Senior Community Manager at Amazon's AWS. "So, if you're not measuring the success of the people who are in the community, if that's not part of the measurements, then you're really not going to be tracking that. Thus, you may lose sight of what makes your community good."Wesley talked with Andy MacMillan, UserTesting's CEO, and Janelle Estes, UserTesting's Chief Insights Officer, in Episode 48 of the Human Insight Podcast. Wesley is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, and Dell among others. Wesley is currently .He also co-hosts the developer relations focused podcast Community Pulse and serves on the board for SXSW.He said measuring what makes a sponsored community successful can be complicated. Ask the sales team and they want to know how many leads are coming from the community. Ask customer service and they want to know how many tickets are being diverted to and answered in the community. "But if I had to boil it down to anything," Faulkner said, "it is what does the community itself say its worth?"Listen to the episode to hear Faulkner's tips for putting metrics to that measurement. Additionally, they discuss: What do Faulkner mean when he says community shapes us? What are the benefits of a community to those within the community, and what are the benefits to the sponsoring organization? How do you authentically build an audience, especially as everything seems to shift to more digital, more remote, and more global ? Hello podcast listeners. Want to get more insights on how to improve your customer's experience? Registration is open for UserTesting's The Human Insight Summit taking place October 17th thru the 19th in New Orleans! You can expect two full days of presentations by some of the world's best researchers, designers, digital product leaders, and marketers. You can also sign up for deeper, hands-on learning with our half-day University Live pre-conferen

Old Mole Variety Hour
The Community Pulse

Old Mole Variety Hour

Play Episode Listen Later Aug 15, 2022


community pulse
Nice Podcast with Dave Delaney
#38 - Community, trust, and technology with Wesley Faulkner.

Nice Podcast with Dave Delaney

Play Episode Listen Later Aug 1, 2022 50:48


The Nice Podcast is brought to you by Futureforth.com. We help fast-growing tech companies onboard, create, and keep happier, more connected employees. Wesley Faulkner co-hosts the developer relations-focused podcast Community Pulse and serves on the board for SXSW. His experience spans multiple facets of the technology industry. With over 20 years of domain knowledge in product marketing, product management, strategic planning, and software/hardware implementation, Wesley's ability to communicate advanced concepts to general audiences, stakeholders, and engineers makes him ideal for his role as a Developer Relations professional. What we talked about... It's a game changer when a manager has confidence in you and fully invests in your success. On the importance of providing feedback and recognition. Kindness is a currency. Overcoming self-doubt with your LinkedIn recommendations and by reviewing your Instagram photos. Be just like me, different - Video. You don't grow a community by isolating yourself, you grow it by bringing people in and allowing them to be themselves. The first step of trusting someone is trusting them. Model the behavior you want the community to have. Radiate your morals, principles, and values as a community. How to meet the needs of developers and build those relationships. Hugh Forrest and SXSW Interactive. The rising cost of living in Austin and Nashville. Neurodiversity. Thoughts about job interview processes. Fundamental Attribution Error. Meme about feeding house guests. The biggest business lie. Wesley's article about his journey through a Devrel role. On having the courage to be authentic and brave. READ The End of Bias: A Beginning: The Science and Practice of Overcoming Unconscious Bias by Jessica Nordell and Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-Ass Culture by Kim Scott. Find Wesley83 on Twitter and Polywork. We ❤️ Our Listeners. Please follow the show and leave a review wherever you subscribe to podcasts. Reviews and sharing the show are the nicest ways to support the podcast and are deeply appreciated. Thank you. Learn more about your ad choices. Visit megaphone.fm/adchoices

Community Pulse
So Long, SJ, and Thanks for All the Quips (Ep 69)

Community Pulse

Play Episode Listen Later Jun 10, 2022 44:24


In this episode, we say goodbye to our dear friend SJ Morris as co-host of the Community Pulse. Like many of us, sometimes the business of life and work makes it difficult to make time for the things we enjoy or even just time to take care of ourselves. We wanted to take the opportunity to say goodbye to SJ and also to talk about what folks can do to honestly and boldly confront their own burnout in DevRel. Checkouts Jason Hand * Discogs (https://www.discogs.com) - to inventory SJ's vinyl record collection. * Stolen Focus: Why You Can't Pay Attention – and How to Think Deeply Again (https://www.amazon.com/gp/product/0593138511/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1) by Johann Hari * Think Again: The Power of Knowing What You Don't Know (https://www.amazon.com/gp/product/1984878107/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) by Adam Grant Mary Thengvall * Fi GPS dog collar. Use this referral code (https://shop.tryfi.com/r/GG2GJ9/?utm_source=referrals) to get a free “band” (collar) of your choice. SJ Morris * SJ re-discovers vinyl - aka my checkout is just the concept of vinyl records played on turntables PJ Hagerty * Kendrick Lamar's new album - Mr Morale & The Big Steppers * Polyvinyl Records Garage Sale (https://www.polyvinylrecords.com/store/garage_sale_lps) for Pride Month * The Handmaid's Tale (https://www.amazon.com/Handmaids-Tale-Margaret-Atwood/dp/038549081X/ref=sr_1_4?crid=3WOJVBX1YVSB&keywords=the+handmaids+tale&qid=1654602516&sprefix=the+handmaids+tale%2Caps%2C258&sr=8-4) by Margaret Atwood Wesley: * What neurodiversity means for DevRel (https://twitter.com/wesley83/status/1529482672711647243) * The Long Game: How to be a Long-Term Thinker in a Short-Term World (https://www.amazon.com/Long-Game-Long-Term-Thinker-Short-Term/dp/164782057X) by Dorie Clark Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5WfMSgpWu38zZMjet?si=565TMb81SaWwrJYbAIeOxQ), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Screaming in the Cloud
At the Head of Community Development with Wesley Faulkner

Screaming in the Cloud

Play Episode Listen Later May 19, 2022 35:19


About WesleyWesley Faulkner is a first-generation American, public speaker, and podcaster. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity, and neurodiversity. His professional experience spans technology from AMD, Atlassian, Dell, IBM, and MongoDB. Wesley currently works as a Developer Advocate, and in addition, co-hosts the developer relations focused podcast Community Pulse and serves on the board for SXSW.Links Referenced: Twitter: https://twitter.com/wesley83 Polywork: https://polywork.com/wesley83 Personal Website: https://www.wesleyfaulkner.com/ TranscriptAnnouncer: Hello, and welcome to Screaming in the Cloud with your host, Chief Cloud Economist at The Duckbill Group, Corey Quinn. This weekly show features conversations with people doing interesting work in the world of cloud, thoughtful commentary on the state of the technical world, and ridiculous titles for which Corey refuses to apologize. This is Screaming in the Cloud.Corey: Finding skilled DevOps engineers is a pain in the neck! And if you need to deploy a secure and compliant application to AWS, forgettaboutit! But that's where DuploCloud can help. Their comprehensive no-code/low-code software platform guarantees a secure and compliant infrastructure in as little as two weeks, while automating the full DevSecOps lifestyle. Get started with DevOps-as-a-Service from DuploCloud so that your cloud configurations are done right the first time. Tell them I sent you and your first two months are free. To learn more visit: snark.cloud/duplo. Thats's snark.cloud/D-U-P-L-O-C-L-O-U-D.Corey: What if there were a single place to get an inventory of what you're running in the cloud that wasn't "the monthly bill?" Further, what if there were a way to compare that inventory to what you were already managing via Terraform, Pulumi, or CloudFormation, but then automatically add the missing unmanaged or drifted parts to it? And what if there were a policy engine to immediately flag and remediate a wide variety of misconfigurations? Well, stop dreaming and start doing; visit snark.cloud/firefly to learn more.Corey: Welcome to Screaming in the Cloud. I'm Corey Quinn. I am joined again for a second time this year by Wesley Faulkner. Last time we spoke, he was a developer advocate. And since then, as so many have, he's changed companies. Wesley, thank you for joining me again. You're the Head of Community at SingleStore, now. Congrats on the promotion.Wesley: Thank you. It's been a very welcome change. I love developer advocates and developer advocacy. But I love people, too, so it's almost, I think, very analogous to the ebbs and flow that we all have gone through, through the pandemic, and leaning into my strong suits.Corey: It's a big deal having a ‘head of' in a role title, as opposed to Developer Advocate, Senior Developer Advocate. And it is a different role. It's easy to default into the world of thinking that it's a promotion. Management is in many ways orthogonal to what it takes to succeed in an actual role. And further, you're not the head of DevRel, or DevRelopers or whatever you want to call the term. You are instead the Head of Community. How tied is that to developer relations, developer advocacy, or other things that we are used to using as terms of art in this space?Wesley: If we're talking about other companies, I would say the Head of Community is something that's under the umbrella of developer relations, where it's just a peer to some of the other different elements or columns of developer relations. But in SingleStore specifically, I have to say that developer relations in terms of what you think about whole umbrella is very new to the company. And so, I consider myself the first person in the role of developer relations by being the Head of Community. So, a lot of the other parts are being bolted in, but under the focus of developer as a community. So, I'm liaisoning right now as helping with spearheading some of the design of the activities that the advocates do, as well as architecting the platform and the experiences of people coming in and experiencing SingleStore through the community's perspective.So, all that to say is, what I'm doing is extremely structured, and a lot of stuff that we're doing with the efficacy, I'm using some of my expertise to help guide that, but it's still something that's kind of like an offshoot and not well integrated at the moment.Corey: How has it changed the way that you view the function of someone who's advocating to developers, which is from my cynical perspective, “Oh, it's marketing, but we don't tell people it's marketing because they won't like it.” And yes, I know, I'll get emails about that. But how does it differ from doing that yourself versus being the head of the function of a company? Because leadership is a heck of a switch? I thought earlier in my career that oh, yeah, it's a natural evolution of being a mediocre engineer. Time to be a mediocre manager. And oh, no, no, I aspired to be a mediocre manager. It's a completely different skill set and I got things hilariously wrong. What's it like for you going through that shift?Wesley: First of all, it is kind of like advertising, and people may not think of it that way. Just to give an example, movie trailers is advertising. The free samples at the grocery store is advertising. But people love those because it gives an experience that they like in a package that they are accustomed to. And so, it's the same with developer relations; it's finding the thing that makes the experience worthwhile.On the community side, this is not new to me. I've done several different roles, maybe not in this combination. But when I was at MongoDB, I was a technical community manager, which is like a cog in the whole giant machine. But before that, in my other life, I managed social and community interactions for Walmart, and I had, at the slow period, around 65, but during the holidays, it would ramp up to 95 direct reports that I managed.It's almost—if you're a fan of The Princess Bride, it's different than fighting one person. Sometimes it's easier to fight, like, a squad or a gang of people. So, being Head of Community with such a young company is definitely a lot different than. In some ways, harder to deal with this type of community where we're just growing and emerging, rather than something more well-established.Corey: It probably gives you an interesting opportunity. Because back when I was doing engineering work as an SRE or whatever we call them in that era, it was, “Yeah, wow, my boss is terrible and has no idea what the hell they're doing.” So, then I found myself in the role, and it's, “Cool. Now, do all the things that you said you would do. Put up or shut up.”And it turns out that there's a lot you don't see that our strategic considerations. I completely avoided things like managing up or managing laterally or balancing trade-offs in different ways. Yeah, you're right. If you view the role of management as strictly being something that is between you and your direct reports, you can be an amazing manager from their perspective, but completely ineffective organizationally at accomplishing the goals that have been laid out for you.Wesley: Yeah. The good thing about being head of and the first head of is that you help establish those goals. And so, when you take a role with another company saying, “Hey, we have headcount for this,” and it's an established role, then you're kind of like streamlining into a process that's already underway. What's good about this role specifically, a ‘head of,' is that I help with not only designing what are the goals and the OKRs but deciding what the teams and what the team structure should look like. And so, I'm hiring for a specific position based on how it interacts with everything else.So, when I'm coming in, I don't say, “Well, what do you do?” Or, “How do you do it?” I said, “This is what needs to be done.” And that makes it so much easier just to say that if everything is working the way it should and to give marching orders based on the grand vision, instead of hitting the numbers this quarter or next quarter. Because what is core to my belief, and what's core, too, of how I approach things is at the heart of what I'm trying to do, which is really great, in terms of making something that didn't exist before.Corey: The challenge, too, is that everyone loves to say—and I love to see this at different ways—is the evolution and understanding of the DevRel folks who I work with and I have great relationships with realizing that you have to demonstrate business value. Because I struggle with this my entire career where I know intrinsically, that if I get on stage and tell a story about a thing that is germane to what my company does, that good things are going to happen. But it's very hard to do any form of attribution to it. In a different light, this podcast is a great example of this.We have sponsors. And people are listening. Ideally, they aren't fast-forwarding through sponsor messages; I do have interesting thoughts about the sponsors that I put into these ads. And that's great, but I also appreciate that people are driving while they're listening to this, and they are doing the dishes, they are mowing the lawn, and hopefully not turning up the volume too loudly so it damages their hearing. And the idea that they're going to suddenly stop any of those things and go punch in the link that I give is a little out to lunch there.Instead, it's partially brand awareness and it is occasionally the, “Wait. That resonates exactly with the problem that I have.” So, they get to work or they get back in front of a computer and the odds are terrific they're not going to punch in that URL of whatever I wound up giving; they're going to type in whatever phrases they remember and the company name into Google. Now—and doing attribution on something like that is very hard.It gets even more hard when we're talking about something that is higher up the stack that requires a bit more buy-in than individual developers. There's often a meeting or two about it. And then someone finally approaches the company to have a conversation. Now, does it work? Yes. There are companies that are sponsoring this stuff that spend a lot of time, effort, and money on that.I don't know how you do that sort of attribution; I don't pretend to know, but I know that it works. Because these people whose entire job is making sure that it does tell me it does. So, I smile, I nod, and that's great. But it's very hard to wind up building out a direct, “If you spend X dollars sponsoring this, you will see Y dollars in response.” But in the DevOps world, when your internal doing these things, well, okay because to the company, I look an awful lot like an expensive developer except I don't ever write production code.And then—at least in the before times—“So, what does your job do? Because looking at the achievements and accomplishments last quarter, it looks an awful lot like you traveled to exotic places on the company dime, give talks that are of only vague relevance to what we do, and then hang out at parties with your friends? Nice job, how can I get that?” But it's also first on the chopping block when okay, how do we trim expenses go? And I think it's a mistake to do that. I just don't think that story of the value of developer relations is articulated super-well. And I say that, but I don't know how to do a much better job of it myself.Wesley: Well, that's why corporate or executive buy-in is important because if they know from the get-go while you're there, it makes it a little bit easier to sell. But you do have to show that you are executing. So, there are always two parts to presenting a story, and that's one, the actual quantitative, like, I've done this many talks—so that output part—I've written this many blog posts, or I've stood up this many events that people can attend to. And then there's the results saying, people did read this post, people did show up to my event, people did listen to my talk that I gave. But you also need to give the subjective ones where people respond back and say, “I loved your talk,” or, “I heard you on Corey's podcast,” or, “I read your blog posts,” because even though you might not understand that it goes all the way down in a conversion funnel to a purchase, you can least use that stand-in to say there's probably, like, 20, 30 people behind this person to have that same sentiment, so you can see that your impact is reaching people and that it's having some sort of lasting effect.That said, you have to keep it up. You have to try to increase your output and increase your sphere of influence. Because when people go to solve their problem, they're going to look into their history and their own Rolodex of saying what was the last thing that I heard? What was the last thing that's relevant?There is a reason that Pepsi and Coke still do advertising. It's not because people don't know those brands, but being easily recalled, or a center of relevance based on how many touchpoints or how many times that you've seen them, either from being on American Idol and the logo facing the camera, or seeing a whole display when you go into the grocery store. Same with display advertising. All of this stuff works hand in hand so that you can be front-of-mind with the people and the decision-makers who will make that decision. And we went through this through the pandemic where… that same sentiment, it was like, “You just travel and now you can't travel, so we're just going to get rid of the whole department.”And then those same companies are hunting for those people to come back or to rebuild these departments that are now gone because maybe you don't see what we do, but when it's gone, you definitely notice a dip. And that trust is from the top-up. You have to do not just external advocacy, but you have to do internal advocacy about what impacts you're having so that at least the people who are making that decision can hopefully understand that you are working hard and the work is paying off.Corey: Since the last time that we spoke, you've given your first keynote, which—Wesley: Yes.Corey: Is always an interesting experience to go through. It was at a conference called THAT Conference. And I feel the need to specify that because otherwise, we're going to wind up with a ‘who's on first' situation. But THAT Conference is the name.Wesley: Specify THAT. Yes.Corey: Exactly. Better specify THAT. Yes. So, what was your keynote about? And for a bit of a behind-the-scenes look, what was that like for you?Wesley: Let me do the behind-the-scenes because it's going to lead up to actual the execution.Corey: Excellent.Wesley: So, I've been on several different podcasts. And one of the ones that I loved for years is one called This Week in Tech with Leo Laporte. Was a big fan of Leo Laporte back in the Screen Saver days back in TechTV days. Loved his opinion, follow his work. And I went to a South by Southwest… three, four years ago where I actually met him.And then from that conversation, he asked me to be on his show. And I've been on the show a handful of times, just talking about tech because I love tech. Tech is my passion, not just doing it, but just experiencing and just being on either side of creating or consuming. When I moved—I moved recently also since, I think, from the last time I was on your show—when I moved here to Wisconsin, the organizer of THAT Conference said that he's been following me for a while, since my first appearance on This Week in Tech, and loved my outlook and my take on things. And he approached me to do a keynote.Since I am now Wisconsin—THAT Conference is been in Wisconsin since inception and it's been going on for ten years—and he wanted me to just basically share my knowledge. Clean slate, have enough time to just say whatever I wanted. I said, “Yes, I can do that.” So, my experience on my end was like sheer excitement and then quickly sheer terror of not having a framework of what I was going to speak on or how I was going to deliver it. And knowing as a keynote, that it would be setting the tone for the whole conference.So, I decided to talk on the thing that I knew the most about, which was myself. Talked about my journey growing up and learning what my strengths, what my weaknesses are, how to navigate life, as well as the corporate jungle, and deciding where I wanted to go. Do I want to be the person that I feel like I need to be in order to be successful, which when we look at structures and examples and the things that we hold on a pedestal, we feel that we have to be perfect, or we have to be knowledgeable, and we have to do everything, well rounded in order to be accepted. Especially being a minority, there's a lot more caveats in terms of being socially acceptable to other people. And then the other path that I could have taken, that I chose to take, was to accept my things that are seen as false, but my own quirkiness, my own uniqueness and putting that front and center about, this is me, this is my person that over the years has formed into this version of myself.I'm going to make sure that is really transparent and so if I go anywhere, they know what they're getting, and they know what they're signing up for by bringing me on board. I have an opinion, I will share my opinion, I will bring my whole self, I won't just be the person that is technical or whimsical, or whatever you're looking for. You have to take the good with the bad, you have to take the I really understand technology, but I have ADHD and I might miss some deadlines. [laugh].Corey: This episode is sponsored in parts by our friend EnterpriseDB. EnterpriseDB has been powering enterprise applications with PostgreSQL for 15 years. And now EnterpriseDB has you covered wherever you deploy PostgreSQL on premises, private cloud, and they just announced a fully managed service on AWS and Azure called BigAnimal, all one word.Don't leave managing your database to your cloud vendor because they're too busy launching another half dozen manage databases to focus on any one of them that they didn't build themselves. Instead, work with the experts over at EnterpriseDB. They can save you time and money, they can even help you migrate legacy applications, including Oracle, to the cloud.To learn more, try BigAnimal for free. Go to biganimal.com/snark, and tell them Corey sent you.Corey: I have a very similar philosophy, and how I approach these things where it's there is no single speaking engagement that I can fathom even being presented to me, let alone me accepting that is going to be worth me losing the reputation I have developed for authenticity. It's you will not get me to turn into a shill for whatever it is that I am speaking in front of this week. Conversely, whether it's a paid speaking engagement or not, I have a standing policy of not using a platform that is being given to me by a company or organization to make them look foolish. In other words, I will not make someone regret inviting me to speak at their events. Full stop.And I have spoken at events for AWS; I have spoken at events for Oracle, et cetera, et cetera, and there's no company out there that I'm not going to be able to get on stage and tell an entertaining and engaging story, but it requires me to dunk on them. And that's fine. Frankly, if there is a company like that where I could not say nice things about them—such as Facebook—I would simply decline to pursue the speaking opportunity. And that is the way that I view it. And very few companies are on that list, to be very honest with you.Now, there are exceptions to this, if you're having a big public keynote, I will do my traditional live-tweet the keynote and make fun of people because that is, A, expected and, B, it's live-streamed anywhere on the planet I want to be sitting at that point in time, and yeah, if you're saying things in public, you can basically expect that to be the way that I approach these things. But it's a nuanced take, and that is something that is not fully understood by an awful lot of folks who run events. I'll be the first to admit that aspects of who and what I am mean that some speaking engagements are not open to me. And I'm okay with that, on some level, I truly am. It's a different philosophy.But I do know that I am done apologizing for who I am and what I'm about. And at some point that required a tremendous amount of privilege and a not insignificant willingness to take a risk that it was going to work out all right. I can't imagine going back anymore. Now, that road is certainly not what I would recommend to everyone, particularly folks earlier in their career, particularly for folks who don't look just like I do and have a failure mode of a board seat and a book deal somewhere, but figuring out where you will and will not compromise is always an important thing to get straight for yourself before you're presented with a situation where you have to make those decisions, but now there's a whole bunch of incentive to decide in one way or another.Wesley: And that's a journey. You can't just skip sections, right? You didn't get to where you are unless you went through the previous experience that you went through. And it's true for everyone. If you see those success books or how-to books written by people who are extremely rich, and, like, how to become successful and, like, okay, well, that journey is your own. It doesn't make it totally, like, inaccessible to everyone else, but you got to realize that not everyone can walk that path. And—Corey: You were in the right place at the right time, an early employee at a company that did phenomenally well and that catapulted you into reach beyond the wildest dreams of avarice territory. Good for you, but fundamentally, when you give talks like that as a result, what it often presents as is, “I won the lottery, and here's how you can too.” It doesn't work that way. The road you walked was unique to you and that opportunity is closed, not open anyone else, so people have to find their own paths.Wesley: Yeah, and lightning doesn't strike in the same place twice. But there are some things where you can understand some fundamentals. And depending on where you go, I think you do need to know yourself, you do need to know—like, be able to access yourself, but being able to share that, of course, you have to be at a point where you feel comfortable. And so, even if you're in a space where you don't feel that you can be your authentic self or be able to share all parts of you, you yourself should at least know yourself and then make that decision. I agree that it's a point of privilege to be able to say, “Take me how I am.”I'm lucky that I've gotten here, not everyone does, and just because you don't doesn't mean that you're a failure. It just means that the world hasn't caught up yet. People who are part of marginalized society, like, if you are, let's say trans, or if you are even gay, you take the same person, the same stance, the same yearning to be accepted, and then transport it to 50 years ago, you're not safe. You will not necessarily be accepted, or you may not even be successful. And if you have a lane where you can do that, all the power to you, but not everyone could be themselves, and you just need to make sure that at least you can know yourself, even if you don't share that with the world.Corey: It takes time to get there, and I think you're right that it's impossible to get there without walking through the various steps. It's one of the reasons I'm somewhat reluctant to talk overly publicly about my side project gig of paid speaking engagements, for instance, is that the way to get those is you start off by building a reputation as a speaker, and that takes an awful lot of time. And speaking at events where there's no budget even to pay you a speaking fee out of anyway. And part of what gets the keynote invitations to, “Hey, we want you to come and give a talk,” is the fact that people have seen you speak elsewhere and know what you're about and what to expect. Here's a keynote presented by someone who's never presented on stage before is a recipe for a terrifying experience, if not for the speaker or the audience, definitely [laugh] for the event organizers because what if they choke.?Easy example of this, even now hundreds of speaking engagements in, the adrenaline hit right before I go on stage means that sometimes my knees shake a bit before I walk out on stage. I make it a point to warn the people who are standing with me backstage, “Oh, this is a normal thing. Don't worry, it is absolutely expected. It happens every time. Don't sweat it.”And, like, “Thank you for letting us know. That is the sort of thing that's useful.” And then they see me shake, and they get a little skeptical. Like, I thought this guy was a professional. What's the story and I walk on stage and do my thing and I come back. Like, “That was incredible. I was worried at the beginning.” “I told you, we all have our rituals before going on stage. Mine is to shake like a leaf.”But the value there is that people know what to generally expect when I get on stage. It's going to have humor, there's going to be a point interwoven throughout what I tend to say, and in the case of paid speaking engagements, I always make sure I know where the boundaries are of things I can make fun of a big company for. Like, I can get on stage and make fun of service naming or I can make fun of their deprecation policy or something like that, but yeah, making fun of the way that they wind up handling worker relations is probably not going to be great and it could get the person who championed me fired or centered internally. So, that is off the table.Like, even on this podcast, for example, I sometimes get feedback from listeners of, “Well, you have someone from company X on and you didn't beat the crap out of them on this particular point.” It's yeah, you do understand that by having people on the show I'm making a tacit agreement not to attack them. I'm not a journalist. I don't pretend to be. But if I beat someone up with questions about their corporate policy, yeah, very rarely do I have someone who is in a position in those companies to change that policy, and they're certainly not authorized to speak on the record about those things.So, I can beat them up on it, they can say, “I can't answer that,” and we're not going to go anywhere. What is the value of that? It looks like it's not just gotcha journalism, but ineffective gotcha journalism. It doesn't work that way. And that's never been what this show is about.But there's that consistent effort behind the scenes of making sure that people will be entertained, will enjoy what they're seeing, but also are not going to deeply regret giving me a microphone, has always been the balancing act, at least for me. And I want to be clear, my style is humor. It is not for everyone. And my style of humor has a failure mode of being a jerk and making people feel bad, so don't think that my path is the only or even a recommended way for folks who want to get more into speaking to proceed.Wesley: You also mention, though, about, like, punching up versus punching down. And if you really tear down a company after you've been invited to speak, what you're doing is you're punching down at the person who booked you. They're not the CEO; they're not the owner of the company; they're the person who's in charge of running an event or booking speakers. And so, putting that person and throwing them under the bus is punching down because now you're threatening their livelihood, and it doesn't make any market difference in terms of changing the corporate's values or how they execute. So yeah, I totally agree with you in that one.And, like you were saying before, if there's a company you really thought was abhorrent, why speak there? Why give them or lend your reputation to this company if you absolutely feel that it's something you don't want to be associated with? You can just choose not to do that. For me, when I look at speaking, it is important for me to really think about why I'm speaking as well. So, not just the company who's hiring me, but the audience that I'll be serving.So, if I'm going to help with inspiring the next generation of developers, or helping along the thought of how to make the world a better place, or how people themselves can be better people so that we can just change the landscape and make it a lot friendlier, that is also its own… form of compensation and not just speaking for a speaker's fee. So, I do agree that you need to not just be super Negative Nancy, and try to fight all fights. You need to embrace some of the good things and try to make more of those experiences good for everyone, not just the people who are inviting you there, but the people who are attending. And when I started speaking, I was not a good speaker as well. I made a lot of mistakes, and still do, but I think speaking is easier than some people think and if someone truly wants to do it, they should go ahead and get started.What is the saying? If there's something is truly important, you'll be bad at it [laugh] and you'll be okay with it. I started speaking because of my role as a developer advocate. And if you just do a Google search for ‘CFPs,' you can start speaking, too. So, those who are not public speakers and want to get into it, just Google ‘CFP' and then start applying.And then you'll get better at your submissions, you'll get better at your slides, and then once you get accepted, then you'll get better at preparing, then you'll get better at actually speaking. There's a lot of steps between starting and stopping and it's okay to get started doing that route. The other thing I wanted to point out is I feel public speaking is the equivalent of lifting your own bodyweight. If you can do it, you're one of the small few of the population that is willing to do so or that can do it. If you start public speaking, that in itself is an accomplishment and an experience that is something that is somewhat enriching. And being bad at it doesn't take the passion away from you. If you just really want to do it, just keep doing it, even if you're a bad speaker.Corey: Yeah. The way to give a great talk because you have a bunch of terrible talks first.Wesley: Yeah. And it's okay to do that.Corey: And it's not the in entirety of community. It's not even a requirement to be involved with the community. If you're one of those people that absolutely dreads the prospect of speaking publicly, fine. I'm not suggesting that, oh, you need to get over that and get on stage. That doesn't help anyone. Don't do the things you dread doing because you know that it's not going to go well for you.That's the reason I don't touch actual databases. I mean, come on, let's be realistic. I will accidentally the data, and then we won't have a company anymore. So, I know what things I'm good at and things I'm not. I also don't do hostage negotiations, for obvious reasons.Wesley: And also, here's a little, like, secret tip. If you really want to do public speaking and you start doing public speaking and you're not so good at it from other peoples' perspective, but you still love doing it and you think you're getting better, doing public speaking is one of those things where you can say that you do it and no one will really question how good you are at it. [laugh]. If you're just in casual conversation, it's like, “Hey, I wrote a book.” People like, “Oh, wow. This person wrote the book on blah, blah, blah.”Corey: It's a self-published book that says the best way to run Kubernetes. It's a single page; it says, “Don't.” In 150-point type. “The end.” But I wrote a book.Wesley: Yeah.Corey: Yeah.Wesley: People won't probe too much and it'll help you with your development. So, go ahead and get started. Don't worry about doing that thing where, like, I have to be the best before I can present it. Call yourself a public speaker. Check, done.Corey: Always. We are the stories we tell, and nowhere is it more true than in the world of public speaking. I really want to thank you for taking the time out of your day to speak with me about this for a second time in a single year. Oh, my goodness. If people want to learn more about what you're up to, where can they find you?Wesley: I'm on Twitter, @wesley83 on Twitter. And you can find me also on PolyWork. So, polywork.com/wesley83. Or just go to wesleyfaulkner.com which redirects you there. I list pretty much everything that I am working on and any upcoming speaking opportunities, hopefully when they release that feature, will also be on that Polywork page.Corey: Excellent. And of course, I started Polywork recently, and I'm at thoughtleader.cloud because of course I am, which is neither here nor there. Thank you so much for taking the time to speak about this side of the industry that we never really get to talk about much, at least not publicly and not very often.Wesley: Well, thank you for having me on the show. And I wanted to take some time to say thank you for the work that you're doing. Not just elevating voices like myself, but talking truth to power, like we mentioned before, but being yourself and being a great representation of how people should be treating others: being honest without being mean, being snarky without being rude. And other companies and other people who've given me a chance, and given me a platform, I wanted to say thank you to you too, and I wouldn't be here unless it was people like you acknowledging the work that I've been doing.Corey: All it takes is just recognizing what you're doing and acknowledging it. People often want to thank me for this stuff, but it's just, what, for keeping my eyes open? I don't know, I feel like it's just the job; it's not something that is above and beyond any expected normal behavior. The only challenge is I look around the industry and I realize just how wrong that impression is, apparently. But here we are. It's about finding people doing interesting work and letting them tell their story. That's all this podcast has ever tried to be.Wesley: Yeah. And you do it. And doing the work is part of the reward, and I really appreciate you just going through the effort. Even having your ears open is something that I'm glad that you're able to at least know who the people are and who are making noises—or making noise to raise their profile up and then in turn, sharing that with the world. And so, that's a great service that you're providing, not just for me, but for everyone.Corey: Well, thank you. And as always, thank you for your time. Wesley Faulkner, Head of Community at SingleStore. I'm Cloud Economist Corey Quinn, and this is Screaming in the Cloud. If you've enjoyed this podcast, please leave a five-star review on your podcast platform of choice, whereas if you've hated this podcast, please leave a five-star review on your podcast platform of choice, along with a rambling comment telling me exactly why DevRel does not need success metrics of any kind.Corey: If your AWS bill keeps rising and your blood pressure is doing the same, then you need The Duckbill Group. We help companies fix their AWS bill by making it smaller and less horrifying. The Duckbill Group works for you, not AWS. We tailor recommendations to your business and we get to the point. Visit duckbillgroup.com to get started.Announcer: This has been a HumblePod production. Stay humble.

One Knight in Product
Developer Relations & Product Management - Friends or Foes? (with Tessa Kriesel, Head of Platform DevRel @ Snap & Wesley Faulkner, Head of Community @ SingleStore)

One Knight in Product

Play Episode Listen Later May 15, 2022 39:36


A message from our sponsor Do you struggle with communicating with dev teams and understanding technical terminology and concepts? On episode 98, I hosted Irene Yu, founder of Skiplevel, an on-demand training program that helps professionals and teams become more technical in just 5 weeks... All without learning to code. Learn the knowledge and skills you need to better communicate with devs and become more confident in your day-to-day role with the Skiplevel program. Go to Skiplevel.co and use code OKIP75 to get $75 off the program in the next 30 days. About this Episode An interview with Tessa Kriesel & Wesley Faulkner. Tessa & Wesley are passionate advocates for the craft of Developer Relations (DevRel), building communities and supporting users of products aimed at developers. We talk about a lot, including: What DevRel is, what they love about it and how there's not one boring DevRel person in the world Their journeys into DevRel and whether there's a standard career path for people trying to get into the trade The types of companies that need DevRel teams and how the concept of "developer-first" and "developer plus" products informs when you need to spin up a DevRel team Where DevRel sits within the organisation, the other functions it intersects with and whether it's really just a part of marketing Why it matters that business leaders understand the true value of DevRel rather than seeing them as one team to do just about anything that comes up Whether we need DevRel at all when the vast majority of PMs claim to be technical enough to talk to developers anyway The ways that DevRel and Product teams can work together, some of the things that DevRel teams need from PMs & what they can give back in return And much more! Contact Tessa or Wesley (or both!) If you want to catch up with Tessa, you can reach out to her on Twitter, on Polywork, at TessaKriesel.com or check out Devocate If you want to catch up with Wesley, you can reach out to him on Twitter, on Polywork or check out his podcast Community Pulse.

Out Of The Clouds
Wesley Faulkner on how community shapes us, inclusion and neurodiversity

Out Of The Clouds

Play Episode Listen Later Apr 21, 2022 110:05


In this episode, host of Out of the Clouds Anne Muhlethaler interviews Wesley Faulkner. Wesley is a first-generation American, public speaker, and podcaster, and he currently works as a Head of Community at SingleStore, co-hosts the developer relations focused podcast Community Pulse and serves on the board for South by Southwest. He is a founding member of the government transparency group Open Austin and a staunch supporter of racial justice, workplace equity and neurodiversity. A tech enthusiast since his teens, Wesley first trained as an electrical and computer engineer (despite growing up without owning a personal computer himself). He shares the arc of his multipronged career from hardware to software, how being an early adopter of Twitter led him to social media management, and later to ‘dev rel' (or developer relations). The two discuss how Wesley navigated his life and career with a late diagnosis of ADHD and dyslexia, and how he became a passionate advocate for neurodiverse populations in the work environment. His THAT conference keynote, ‘Be like me… different' was a great starting point to discuss how ‘community shapes us', in which Wesley offers his perspective on the evolution of the role of social media manager, what to consider to create a community and his vision for the metaverse. Finally, Wesley offers his thoughts on how organisations can work towards being more inclusive for neurodivergent team members, including by measuring effort, not just success, and encouraging experimentation. A very passionate, in-depth and honest conversation. Happy listening!***Selected links from episode You cand find Wesley on Polywork and on Twitter On LinkedIn - https://www.linkedin.com/in/wesley83/AMD - https://www.amd.com/enDevRel - or developer relations - https://en.wikipedia.org/wiki/Developer_relationsTHAT conference - https://that.us/that-conference/Wesley's keynote 'Be just like me... different' - https://that.us/activities/f0ByacQCrzrCC5kYNsMowhich you can watch on Youtube - https://youtu.be/YP7RfeX8xnYThe Workology Podcast with Wesley Faulkner - https://www.peatworks.org/podcast-neurodiversity-intersectionality-a-disclosure-challenge/SMART goals - https://en.wikipedia.org/wiki/SMART_criteriaPriya Parker book - The Art of Gathering You Can Change Other People book - https://bregmanpartners.com/books/you-can-change-other-people/The End of Bias book by Jessica Nordell - https://us.macmillan.com/books/9781250186188/theendofbiasabeginningDon't Worry, Be Happy by Bobby McFerrin - https://www.youtube.com/watch?v=d-diB65scQU *** If you enjoyed this episode, click subscribe for more, and consider writing a review of the show on Apple Podcasts, it helps people find us and also helps to secure future guests. Thank you  so much for listening! For all notes and transcripts, please visit Out Of The Clouds on Simplecast - https://out-of-the-clouds.simplecast.com/  Sign up for Anne's email newsletter for more from Out of the Clouds at https://annevmuhlethaler.com. Follow Anne: Twitter: @annvi  IG: @_outoftheclouds  

Community Pulse
DevRel: What's Your Story? - Community Pulse Live! (Ep 65)

Community Pulse

Play Episode Listen Later Jan 21, 2022 48:18


The journey to DevRel is a winding one. We all have our own stories about how we wound up where we are — from intentional plans to happy accidents, as hosts of this podcast we've heard them all. One thing's for sure, y'all's stories are interesting, so we wanted to get together and talk about our journeys — what we have in common, funny anecdotes along the way, and what we can do to uplift the next generation of folks wanting to get started on this wild ride. Related Episodes/Resources * YouTube recording of today's episode (https://www.youtube.com/watch?v=v5ag5HU2Ajs) * Developer Relations Career Ladders (https://www.devrel-ladders.com/) * DevRel Resources (https://devrelresourc.es/) * Breaking into DevRel (Ep 21) (https://www.communitypulse.io/21-breaking-into-devrel) Fill out this form (https://forms.gle/fxdhPAcJuvUxgd8F9) to let us know what you want us to cover in 2022! Enjoy the podcast? Please take a few moments to leave us a review on iTunes (https://itunes.apple.com/us/podcast/community-pulse/id1218368182?mt=2) and follow us on Spotify (https://open.spotify.com/show/3I7g5WfMSgpWu38zZMjet?si=565TMb81SaWwrJYbAIeOxQ), or leave a review on one of the other many podcasting sites that we're on! Your support means a lot to us and helps us continue to produce episodes every month. Like all things Community, this too takes a village.

Dev.Life
S1E27 | Wesley Faulkner on Neurodivergent Programmers

Dev.Life

Play Episode Listen Later Dec 13, 2021 55:57


SHOW SUMMARY:In this episode, Wesley Faulkner from SingleStore and the Community Pulse podcast joins us to talk about neurodiversity and learning differences in technology. Wesley stresses the importance for managers and co-workers to be open to working with and conscientious of those who have learning challenges such as dyslexia and ADHD. Digging even deeper, we address how organizations and programming teams in particular can benefit from recognizing that we ALL have learning differences and that it's those differences that can foster creative & diverse approaches to building meaningful applications.LINKS:Community Pulse Podcast - https://www.communitypulse.io/Wesley Faulkner - Head of Community, SingleStore | Polyworkhttps://www.singlestore.com/Authentic Diversity by Michelle Silverthorn - https://www.amazon.com/Authentic-Diversity-Michelle-Silverthorn/dp/0367085674https://askjan.org/CONNECT WITH US:Wesley Faulkner @wesley83Brooke Avery @JediBraveryErik Slack @erik_slack

Masters of Community with David Spinks
How to Build an Awesome Developer Relations Team with Wesley Faulkner & PJ Hagerty

Masters of Community with David Spinks

Play Episode Listen Later Dec 6, 2021 62:32


In this episode of Masters of Community, we speak with Wesley Faulkner, Head of Community at SingleStore, and PJ Hagerty, Head of Developer Relations at Mattermost, and Founder/Chief Community Officer of DevRelate.io. Wesley and PJ are also Co-hosts of Community Pulse. Our host, David Spinks, VP of Community at Bevy and the Co-Founder of CMX, moderated the conversation. David talks with Wesley and PJ about developer relations, developer evangelism, developer engagement, developer community, and the developer relations role of connecting, serving, and supporting developer ecosystems. They also uncover the differences between those terms and how the role of developer relations has evolved. Who is this episode for? Developers, heads of developer relations, software community managers, and developer evangelists. Three key takeaways: 1. Defining developer relations: Developer relations is a term that describes the specialists or teams whose responsibilities include building and developing both online and offline communities. There are many names for developer relations, like developer advocacy, developer community, developer marketing, or developer evangelist. 2. Building developer communities: Companies need to have developer relation teams to provide support and growth to their members. There should be a few dev advocates who can go out and speak to different communities. It's crucial to balance everything and have efficient communication within the community to meet people's needs. The team members need to focus on various aspects of the community. But, the end goal is to incorporate all of those people together as one team. The mission of a Dev Rel is building, understanding, and engaging, and bringing that back into the business to guide the roadmap to get more buy-in and trust. 3. Engaging developers within communities: There is much demand for developers' attention. Many companies offer attention-seeking content for developers, trying to bring them into their communities. Meanwhile, developers are looking for ways to engage with like-minded people and become a part of a supportive community. Dev rels working in the industry know how to communicate, engage, and understand what developers want. Thus, they can satisfy their needs and adapt their form of communication, either by writing blog posts, creating podcasts, workshops, or whatever developers like. Notable Quotes: 1. “Every company now should have a dev rel team. They should have advocates or evangelists helping to talk to people who work in technology.”

Masters of Community with David Spinks
How to Build an Awesome Developer Relations Team with Wesley Faulkner & PJ Hagerty

Masters of Community with David Spinks

Play Episode Listen Later Dec 6, 2021 62:33


Learn more about Wesley Faulkner and PJ Hagerty:Wesley's LinkedInWesley's TwitterWesley's WebsitePJ's LinkedInPJ's TwitterSingle Store CommunityMattermost CommunityDevRelate CommunityEpisode resources:The Business of Belonging: How to Make Community your Competitive AdvantageCommunity Pulse PodcastSend your stories and feedback on this episode to pod@cmxhub.comIf you enjoyed this episode, then please either:Subscribe, rate, and review on Apple PodcastsFollow on Spotify 

Community Pulse
Community Pulse - Episode 62 - DevRel Salary Survey Results

Community Pulse

Play Episode Listen Later Oct 15, 2021 39:05


Figuring out what the standard pay is for a DevRel professional can be difficult, especially when considering expectations, experience, and different niche industries within tech. What's the average, what makes sense for the role, what's fair - these are all questions that come to mind when considering compensation for what we do. Luckily, today's guests have gathered some information and crunched the numbers to help you make a more informed approach to what a fair salary is for your role.

Community Pulse
Community Pulse - Episode 61 - Virtual Events and ROI - Are we getting our Money's Worth?

Community Pulse

Play Episode Listen Later Sep 3, 2021 38:08


Over the last year, we've talked about virtual events quite a bit - from how to get started to bringing things together in a short period of time. That said, being a sponsor at these virtual events has been somewhat of a challenge. With no real “booth” or physical location for interaction, where can value be found in these events and how do we show the benefits to our sponsoring organizations. To discuss this, we brought together a few folks who have experienced virtual events from different points of view.

money virtual events community pulse
Community Pulse
Community Pulse - Episode 61 - Virtual Events and ROI - Are we getting our Money's Worth?

Community Pulse

Play Episode Listen Later Sep 3, 2021 38:08


Over the last year, we've talked about virtual events quite a bit - from how to get started to bringing things together in a short period of time. That said, being a sponsor at these virtual events has been somewhat of a challenge. With no real “booth” or physical location for interaction, where can value be found in these events and how do we show the benefits to our sponsoring organizations. To discuss this, we brought together a few folks who have experienced virtual events from different points of view.

money virtual events community pulse
Community Pulse
Community Pulse - Episode 60 - Everything in Moderation

Community Pulse

Play Episode Listen Later Jun 4, 2021 35:30


One of the most difficult parts of managing a community is ensuring everyone adheres to a universally acceptable system of behavior. With events, there is generally a Code of Conduct that makes it clear what behaviors are acceptable, what behaviors aren't, and the consequences of operating outside of the rules. Sometimes it falls on an individual or a team to handle this in the online world. Today, we'll be talking about moderation with a guest who knows exactly how it works.

Community Pulse
Community Pulse - Episode 60 - Everything in Moderation

Community Pulse

Play Episode Listen Later Jun 4, 2021 35:30


One of the most difficult parts of managing a community is ensuring everyone adheres to a universally acceptable system of behavior. With events, there is generally a Code of Conduct that makes it clear what behaviors are acceptable, what behaviors aren't, and the consequences of operating outside of the rules. Sometimes it falls on an individual or a team to handle this in the online world. Today, we'll be talking about moderation with a guest who knows exactly how it works.

Community Pulse
Community Pulse - Episode 59 - DevRel Around the World

Community Pulse

Play Episode Listen Later May 28, 2021 29:07


It's easy to say that Developer Relations and Community Management is not universal, but sometimes, we focus so much on what is being done in our part of the world that we can forget how things might be different in different places.  In this episode, we decided to try something a little different. We reached out to folks around the world to tell their stories, to let us know what makes their experiences unique. We wanted to get a sense of what unites us in DevRel and what small or large tweaks need to made to adjust for geography and culture.

Community Pulse
Community Pulse - Episode 59 - DevRel Around the World

Community Pulse

Play Episode Listen Later May 28, 2021 29:05


It’s easy to say that Developer Relations and Community Management is not universal, but sometimes, we focus so much on what is being done in our part of the world that we can forget how things might be different in different places.  In this episode, we decided to try something a little different. We reached out to folks around the world to tell their stories, to let us know what makes their experiences unique. We wanted to get a sense of what unites us in DevRel and what small or large tweaks need to made to adjust for geography and culture.

Community Pulse
Community Pulse - Episode 58 - Online Community Platforms

Community Pulse

Play Episode Listen Later Apr 16, 2021 44:49


Creating a place for your specific community to gather online is a challenge every Developer Relations or Community team is likely going to address at some point, whether it's because your executive team is asking you to create this space or you see a need for it. In this episode of Community Pulse, we talk to two specialists in the community industry about what to keep in mind when evaluating how to create a place for your community to gather online. 

Community Pulse
Community Pulse - Episode 58 - Online Community Platforms

Community Pulse

Play Episode Listen Later Apr 16, 2021 44:49


Creating a place for your specific community to gather online is a challenge every Developer Relations or Community team is likely going to address at some point, whether it’s because your executive team is asking you to create this space or you see a need for it. In this episode of Community Pulse, we talk to two specialists in the community industry about what to keep in mind when evaluating how to create a place for your community to gather online. 

Stadia Stream Connect Podcast
#SSCPodcast №046 - Saints Row The Third | More Games | Community Pulse and more!

Stadia Stream Connect Podcast

Play Episode Listen Later Mar 17, 2021 86:40


Support the Podcast: https://pntsnetwork.com/StadiaDosage.php | Support the panel: https://pntsnetwork.com/Members-Page.php Join us weekly as we cover, discuss and debate the biggest stories on Stadia.

Community Pulse
Community Pulse - Episode 56 - Hiring and Recruiting in the Modern Era

Community Pulse

Play Episode Listen Later Feb 26, 2021 44:04


As the number of engineering and developer jobs continues to grow and the skillsets diversify, DevRel has seen a wave of people being let go, followed by a sudden growth in hiring across the tech industry. Taking a look at these trends over the last year or so, we decided we would go to the experts to explain how hiring looks from the recruitment side, what people can do to improve their hiring experience, and what’s different in today’s DevRel hiring landscape.   Our hosts sit down with Jill Wohlner of Underpin and Will Staney of Proactive Talent to see where things stand, and what to expect moving forward.

hiring recruiting modern era devrel community pulse will staney
Community Pulse
Community Pulse - Episode 56 - Hiring and Recruiting in the Modern Era

Community Pulse

Play Episode Listen Later Feb 26, 2021 44:04


As the number of engineering and developer jobs continues to grow and the skillsets diversify, DevRel has seen a wave of people being let go, followed by a sudden growth in hiring across the tech industry. Taking a look at these trends over the last year or so, we decided we would go to the experts to explain how hiring looks from the recruitment side, what people can do to improve their hiring experience, and what’s different in today’s DevRel hiring landscape.   Our hosts sit down with Jill Wohlner of Underpin and Will Staney of Proactive Talent to see where things stand, and what to expect moving forward.

hiring recruiting modern era devrel community pulse will staney
Healthy Living Healthy Planet Radio
The Economics of Waste, Waste Management and Health

Healthy Living Healthy Planet Radio

Play Episode Listen Later Feb 2, 2021 47:54


Features, Dr. David Bishai of Johns Hopkins and Peter Borkëy of OECD, and a Community Pulse segment with Heidi Solba of Let's Do It World. These three experts shed light on the important connection between the economy, our healthcare industry, and our waste systems. Dr. Bishai explains the term healthcare economy and unpacks what it truly means. Peter Borkëy unpacks the benefits of a circular economy and where waste and waste management exist within one. Heidi Solba wraps up the episode by reminding listeners how we can come together to protect our health by cleaning up our world together. --- Support this podcast: https://anchor.fm/healthy-radio/support

Healthy Living Healthy Planet Radio
Toxic Chemical Waste & E-Waste Crisis – The Environmental and Health Consequences & Opportunities

Healthy Living Healthy Planet Radio

Play Episode Listen Later Jan 25, 2021 46:29


Features Dr. William Suk of NIEHS, and Dr. Callie Babbit of the Rochester Institute of Technology and a Community Pulse segment with Terry Shultz is of United Electronic Recycling, LLC. The three experts break down the most prevalent types of hazardous, toxic and E-waste, and where they come from. Dr. Suk shares his expertise on the connection between public health and hazardous waste. Dr. Babbit unpacks American’s reliance on electronics and the trends in e-waste as a result. And Ms. Schultz closes the episode by sharing how Texans are tackling e-waste recycling in safe and responsible ways. --- Support this podcast: https://anchor.fm/healthy-radio/support

Healthy Living Healthy Planet Radio
Health Impacts of Waste, Improper & Inadequate Disposal

Healthy Living Healthy Planet Radio

Play Episode Listen Later Jan 18, 2021 47:57


Features, Dr. David Carpenter of University at Albany, SUNY's School of Public Health, and James Isensee of RPS Consulting, with a special Community Pulse segment with Danielle McClelland from the City of Dallas. These experts join HLHP and enlighten listeners about the various different health impacts of landfill leaching, water-contaminated water and soil, and toxic trash-induced air pollution. They speak about mental and behavioral health and remedies to reduce exposure. The three experts look at inadequate waste disposal locally, nationally, and internationally and speak about the best ways to make changes moving forward to protect our health and the health of the planet. --- Support this podcast: https://anchor.fm/healthy-radio/support

Community Pulse
Community Pulse - Episode 55 - Internal vs. External DevRel

Community Pulse

Play Episode Listen Later Jan 15, 2021 41:40


While DevRel holds some universal truths, there is at times a difference between how we handle our external communities as opposed to our internal communities. While we are still bringing people together, some of the approaches and interested parties may change. How do we foster communities and communicate feedback within an organization? Is it so different from “traditional” DevRel?   To find out more, Wesley and PJ sit down with Aja Hammerly, Davey Shafik,  and Kevin McIntosh to talk about the ins and outs of both sides.

internal external pj devrel community pulse aja hammerly davey shafik
Community Pulse
Community Pulse - Episode 55 - Internal vs. External DevRel

Community Pulse

Play Episode Listen Later Jan 15, 2021 41:40


While DevRel holds some universal truths, there is at times a difference between how we handle our external communities as opposed to our internal communities. While we are still bringing people together, some of the approaches and interested parties may change. How do we foster communities and communicate feedback within an organization? Is it so different from “traditional” DevRel?   To find out more, Wesley and PJ sit down with Aja Hammerly, Davey Shafik,  and Kevin McIntosh to talk about the ins and outs of both sides.

internal external pj devrel community pulse aja hammerly davey shafik
Community Pulse
Community Pulse - Episode 54 - 2020 Wrap Up

Community Pulse

Play Episode Listen Later Dec 14, 2020 42:41


It's been a long year in the world of DevRel! In this episode, our hosts take a look back at 2020, discuss the trends they noticed along a wave of change driven by outside forces, and give their predictions for 2021. Have a chat with Mary, Jason, SJ, Wesley, and PJ about everything community in 2020!

wrap sj pj devrel community pulse
Community Pulse
Community Pulse - Episode 54 - 2020 Wrap Up

Community Pulse

Play Episode Listen Later Dec 14, 2020 42:41


It's been a long year in the world of DevRel! In this episode, our hosts take a look back at 2020, discuss the trends they noticed along a wave of change driven by outside forces, and give their predictions for 2021. Have a chat with Mary, Jason, SJ, Wesley, and PJ about everything community in 2020!

wrap sj pj devrel community pulse
Community Pulse
Community Pulse - Episode 53 - Budget Rules Everything Around Me

Community Pulse

Play Episode Listen Later Nov 12, 2020 40:35


As we’ve mentioned in previous episodes, budget concerns are an ever changing part of working in DevRel. Now more than ever, DevRel teams are expanding their functions and responsibilities while stretching the idea of how we do the things we do. In this episode, we sit down with Bear Douglas of Slack to talk budgets, what budget allocations mean to a DevRel and how do you calculate what you need vs what you want?

budget slack devrel community pulse
Community Pulse
Community Pulse - Episode 53 - Budget Rules Everything Around Me

Community Pulse

Play Episode Listen Later Nov 12, 2020 40:35


As we’ve mentioned in previous episodes, budget concerns are an ever changing part of working in DevRel. Now more than ever, DevRel teams are expanding their functions and responsibilities while stretching the idea of how we do the things we do. In this episode, we sit down with Bear Douglas of Slack to talk budgets, what budget allocations mean to a DevRel and how do you calculate what you need vs what you want?

budget slack devrel community pulse
Community Pulse
After Pulse - Events in the Pandemic - Community Pulse Live!

Community Pulse

Play Episode Listen Later Oct 13, 2020 12:46


All five hosts jump in to add some notes and references from our awesome live episode. See what Mary, Jason, PJ, SJ, and Wesley have to say!

pandemic events sj pj community pulse
Community Pulse
After Pulse - Events in the Pandemic - Community Pulse Live!

Community Pulse

Play Episode Listen Later Oct 13, 2020 12:46


All five hosts jump in to add some notes and references from our awesome live episode. See what Mary, Jason, PJ, SJ, and Wesley have to say!

pandemic events sj pj community pulse
Community Pulse
Events in the Pandemic - Community Pulse Live!

Community Pulse

Play Episode Listen Later Oct 13, 2020 55:07


We’re almost 8 months into a global pandemic. The last time we gathered to discuss COVID-19, we were mere weeks in and scrambling to figure out how to adjust. Given how much has changed since then, it was time for another Community Pulse LIVE! Our questions include “What have we learned?” “How the pandemic has changed our perception of attending in-person conferences?” and “How does this uncertainty impact our budgets for the years to come?”. Guests Rahmona Henry (HubSpot Developer Advocate) and Floor Drees (Microsoft DevRel Program Manager) join us to discuss how they’re approaching their 2021 event strategy.

Community Pulse
Events in the Pandemic - Community Pulse Live!

Community Pulse

Play Episode Listen Later Oct 13, 2020 55:07


We’re almost 8 months into a global pandemic. The last time we gathered to discuss COVID-19, we were mere weeks in and scrambling to figure out how to adjust. Given how much has changed since then, it was time for another Community Pulse LIVE! Our questions include “What have we learned?” “How the pandemic has changed our perception of attending in-person conferences?” and “How does this uncertainty impact our budgets for the years to come?”. Guests Rahmona Henry (HubSpot Developer Advocate) and Floor Drees (Microsoft DevRel Program Manager) join us to discuss how they’re approaching their 2021 event strategy.

Healthy Living Healthy Planet Radio
Air Pollution - How Does It Impact our Health and Environment?

Healthy Living Healthy Planet Radio

Play Episode Listen Later Sep 9, 2020 48:04


Featuring Surili Patel of APHA and Dr. Lea Hildebrandt Ruiz of the University of Texas. Community Pulse segment featuring EarthX’s Michael Cain. Dr. Hildebrandt Ruiz begins by speaking about air pollution and why we should "care about what's in air." Dr. Hildebrandt Ruiz breaks down the biggest polluters and the most common types of air pollution. In regard to our environment, carbon dioxide and methane are two of the most common types of pollutants emitted by human activity. On the other hand, the pollutants that cause longterm health impacts are different and include atmospheric particles or aerosols, PM or particulate matter, and ozone. Dr. Hildebrandt Ruiz gives listeners insight into how scientists predict ozone and air quality. While PM has a big impact on human health it also factors greatly into our environment and climate change. As a University of Texas professor, Dr. Hildebrandt Ruiz reminds listeners that PM is also one of the biggest air pollutants in the state of Texas. While, the EPA has clean air regulations, as well as existing standards for PM and Ozone, we must follow these guidelines & scientists must reevaluate them every couple of years. Dr. Ruiz Hildebrandt closes with the reminder, everyday people can implement the use of filters during combustible activities to stop PM before it enters the atmosphere. Surili Patel unpacks ground-level ozone and it’s impact on human health conditions such as, chest pain, coughing, throat irritation, worsening bronchitis, emphysema, and asthma, as well as long term permanent lung damage. We may not always associate our medical conditions with ozone while on a bike ride, or even while in the garden, but they are very likely a result of air pollution, specifically ozone. Exposure to fine particulates starts as early as in the womb and is often associated with premature birth. Mental health is also impacted by air pollution, in the short term during natural disasters, but also slowly over time. For example, wildfires cause trauma, PTSD, anxiety, depression, and impact air quality. Additionally, indoor air quality has also been impacted by climate change, as a result of floodwaters contributing to increased mold. Climate change’s impact on air pollution does NOT stop at our doors. Surili reminds listeners that policy plays a huge role in air quality and it is our responsibility and great power to vote, not only federally, but also locally; and if you can't vote work with your community members to help them register and vote. Michael Cain of EarthX joins the community pulse segment to speak about EarthX TV. Since 2011 when Trammell Crow founded EarthDay Dallas, (which led to EarthDay Texas) EarthX has been building toward the 2020 50th anniversary of earth day. During the COVID-19 EarthX pivoted and held a VIRTUAL conference, featuring Youth Panels, Women Leaders and more. This virtual conference led to EarthX TV, a platform for voices & people to come together in a shared mission, despite their differences, to learn from one another in order for everyone to make one change to save the environment and our planet. EarthX TV's launch is 9/21/2020, visit their website for more information at: https://earthx.org/earthxtv/. --- Support this podcast: https://anchor.fm/healthy-radio/support

More Than Just Code podcast - iOS and Swift development, news and advice

We fact check on "Getting Sherlocked", Apple's three transitions, 2020 Apple Design Awards and Shapr3D. In the askMTJC Shawn and Greg also contribute to the transitions and Apple's Transition Accomplish web page is still up. In the follow up Apple launches online web portal for Apple Card management. How the US steamrolled Chinese tech giant out of Five Eyes. US considering banning TikTok and other Chinese apps. The OLED screened iPhone 12 will include no charger, no ear buds. Ireland's COVID-19 app is out. 10 Code Snippets from WWDC20.Apple clashes with ad industry. Reddit to stop accessing user's clipboard after being outed by iOS 14. Simulated iOS devices are not available when running Xcode 12 for macOS Universal Apps beta on an Apple silicon Mac. (63749966). Apple is working on QR Code payments for Apple Pay, iOS 14 code reveals. Picks: Using an AppDelegate with the new SwiftUI-based app lifecycle, Advocating for DevRel as a DevRel Professional, Distractionless, a Pomodoro app for warchOS.

DefTalk, Good Morning Azeroth
Classic Community Pulse #2: Guild Health & Game Updates

DefTalk, Good Morning Azeroth

Play Episode Listen Later May 6, 2020 66:02


Today, Melderon is joined by Ayle and Bel and we discuss the challenges of keeping guilds healthy in classic WoW. Enjoy!

game health guild community pulse melderon
DefTalk, Good Morning Azeroth
Classic Community Pulse #1: A Discussion on Servers & Community w/ Ayle

DefTalk, Good Morning Azeroth

Play Episode Listen Later Apr 14, 2020 62:51


In this video, Melderon is joined by Ayle, Warrior from the guild ONSLAUGHT on US-Skeram PvP and classicwow.live to discuss the state of Classic WoW's server health and community. There are many servers that suffer extreme faction imbalance and are, therefore; not getting the "Classic WoW experience." Can Blizzard do more? We discuss in the most recent Classic WoW Discussion piece.

Community Pulse
COVID-19 Retrospective - Community Pulse LIVE!

Community Pulse

Play Episode Listen Later Apr 1, 2020 67:12


This has been a surreal and historic few weeks across the globe. We recently gathered a group of DevRel professionals to talk about how COVID-19 has impacted them and their DevRel role, from what their current focuses are, how their Q2 goals have changed, whether they're transitioning to online events (and what that will look like in the future), and more. Join us for a special live episode as we dig into the potential long term changes to our industry post COVID-19.  

Community Pulse
COVID-19 Retrospective - Community Pulse LIVE!

Community Pulse

Play Episode Listen Later Mar 31, 2020 67:12


This has been a surreal and historic few weeks across the globe. We recently gathered a group of DevRel professionals to talk about how COVID-19 has impacted them and their DevRel role, from what their current focuses are, how their Q2 goals have changed, whether they're transitioning to online events (and what that will look like in the future), and more. Join us for a special live episode as we dig into the potential long term changes to our industry post COVID-19.  

The SwitchCast - A Nintendo Switch Podcast
PAX East Recap 1 and 3 Years of Nintendo Switch

The SwitchCast - A Nintendo Switch Podcast

Play Episode Listen Later Mar 6, 2020 74:57


KC goes solo this week, but he's come equipped with several developer interviews and recaps for several games played at PAX East, including: A Fold Apart Angry Video Game Nerd 2 Armed & Gelatinous Door Kickers: Action Squad Ginga Force Langrisser I & II Luminous Avenger iX Ministry of Broadcast Panzer Paladin Wonderful 101 It's also the 3rd anniversary of the Nintendo Switch, so we're reading what your journeys with the console have been like in the Community Pulse! SUPPORT US ON PATREON https://www.patreon.com/theswitchcast JOIN OUR NINTENDO SWITCH COMMUNITY Facebook - https://www.facebook.com/groups/TheSw... Twitter - @TheSwitchCast Discord - https://discord.gg/Ty6bwnt Email - KC@TheSwitchCast.com Apple Podcasts - https://itunes.apple.com/us/podcast/t... The SwitchCast Friend Code List - http://bit.ly/scfriendcodelist MUSIC Special thanks to the HeatleyBros for bringing real Nintendo power to our Nintendo Switch podcast with great chiptunes! "8 Bit Joy" By HeatleyBros Free Music For Your YouTube Video https://www.youtube.com/user/HeatleyBros Transitional Tune – Luminous Avenger iX

Community Pulse
Audience Segmentation (Ep 41)

Community Pulse

Play Episode Listen Later Oct 18, 2019 47:28


Figuring out what segment of the technical industry your product is focused on can be a difficult endeavor, but it’s necessary in order to set your DevRel team up for success. “Developers, Developers, Developers” has a nice ring to it, but in reality, it is far too large of a group to focus on. In this episode of Community Pulse, our hosts are joined by Sarah-Jane Morris, Founder of Listen Community Consulting, and Jesse Davis, Executive VP of Product and Technology at Devada, to talk about audience segmentation and how it plays into building a sustainable DevRel strategy.

Community Pulse
Audience Segmentation (Ep 41)

Community Pulse

Play Episode Listen Later Oct 18, 2019 47:28


Figuring out what segment of the technical industry your product is focused on can be a difficult endeavor, but it’s necessary in order to set your DevRel team up for success. “Developers, Developers, Developers” has a nice ring to it, but in reality, it is far too large of a group to focus on. In this episode of Community Pulse, our hosts are joined by Sarah-Jane Morris, Founder of Listen Community Consulting, and Jesse Davis, Executive VP of Product and Technology at Devada, to talk about audience segmentation and how it plays into building a sustainable DevRel strategy.

Community Pulse
Open Source Community Management (Ep 40)

Community Pulse

Play Episode Listen Later Sep 18, 2019 38:03


In this episode of Community Pulse, Jason, PJ, and Mary talk to Rain Leander and Sherrie Rohde about their role as Community Managers for open source projects and how this differs from what’s now considered Developer Relations.

Community Pulse
Open Source Community Management (Ep 40)

Community Pulse

Play Episode Listen Later Sep 18, 2019 38:03


In this episode of Community Pulse, Jason, PJ, and Mary talk to Rain Leander and Sherrie Rohde about their role as Community Managers for open source projects and how this differs from what’s now considered Developer Relations.

On-Call Nightmares Podcast
Episode 28 - Jason Hand - Microsoft

On-Call Nightmares Podcast

Play Episode Listen Later Jun 27, 2019 44:40


This week my homie supreme, Jason Hand joins me on On-Call Nightmares. We talk monitoring, SRE and getting in the van. Jason has spent the last 5 years connecting with technologists around the world on ideas related to balancing system and service reliability with the speed and agility required in today's digital world. Previously at VictorOps, Jason authored four books on the subjects of Site Reliability Engineering, Post-Incident Reviews, and ChatOps and was named "DevOps Evangelist of the Year" in 2016 by DevOps.com. Co-organizer and emcee of the annual DevOpsDays Rockies conference, the Frontrange Site Reliability Meetup, Denver DevOps Meetup, and DevOps Road Trip, Jason enjoys connecting story tellers and actionable ideas with those who are hungry to learn. Co-host of the podcast "Community Pulse", Jason helps to bring together ideas and expertise as it relates to building community within tech (I.e. advocacy, evangelism). In his spare time, you'll find Jason soaking up the beautiful Colorado outdoors on a trail, lake, river, or mountain by day and enjoying craft IPA's and bluegrass music by night. Transcript: https://aka.ms/AA5q317 https://twitter.com/jasonhand

Community Pulse
How to Submit the Best CFP of your Life (Episode 23)

Community Pulse

Play Episode Listen Later Apr 14, 2018 45:41


Conference season is fast approaching, but we all know that the true preparation starts months ahead when all of the CFPs open. In this episode of Community Pulse, Mary, PJ, and Jason sit down with VM (Vicky) Brasseur to chat about how to craft the best CFPs, navigating the land of limbo before you find out whether your talk has been accepted, and how to prepare the best talk once you've gotten your acceptance notice. Buckle up and get your notebook ready -- this is an episode full of tips and tricks and good advice from an expert. See communitypulse.io/23-cfps for links and other show notes.

speaking conference buckle cfp pj cfps community pulse vm vicky brasseur
Community Pulse
How to Submit the Best CFP of your Life (Episode 23)

Community Pulse

Play Episode Listen Later Apr 14, 2018 45:41


Conference season is fast approaching, but we all know that the true preparation starts months ahead when all of the CFPs open. In this episode of Community Pulse, Mary, PJ, and Jason sit down with VM (Vicky) Brasseur to chat about how to craft the best CFPs, navigating the land of limbo before you find out whether your talk has been accepted, and how to prepare the best talk once you've gotten your acceptance notice. Buckle up and get your notebook ready -- this is an episode full of tips and tricks and good advice from an expert. See communitypulse.io/23-cfps for links and other show notes.

speaking conference buckle cfp pj cfps community pulse vm vicky brasseur
Community Pulse
Balancing Your Public and Private Lives (Episode 9)

Community Pulse

Play Episode Listen Later Oct 31, 2016 45:41


In this Halloween-ish episode of Community Pulse, PJ and Mary talk to Coraline Ada Ehmke and Ed Finkler. We explore the the two sides of the same coin that are the life of technical advocates.

halloween public balancing pj private lives coraline ada ehmke community pulse ed finkler
Community Pulse
Balancing Your Public and Private Lives (Episode 9)

Community Pulse

Play Episode Listen Later Oct 31, 2016 45:41


In this Halloween-ish episode of Community Pulse, PJ and Mary talk to Coraline Ada Ehmke and Ed Finkler. We explore the the two sides of the same coin that are the life of technical advocates.

halloween public balancing pj private lives coraline ada ehmke community pulse ed finkler
Kicking Boxes Podcast|Become a Better Leader with Disruptive Leadership Lessons|Interviews with Thought Leaders Who are Disru
Episode 25-Moving Away from Blame and Towards Organizational Learning with Jason Hand of VictorOps

Kicking Boxes Podcast|Become a Better Leader with Disruptive Leadership Lessons|Interviews with Thought Leaders Who are Disru

Play Episode Listen Later Oct 18, 2016 48:35


Overview:   Jason Hand and I discuss the importance of moving away from a blame-oriented culture and towards a learning culture. Jason talks about the importance of understanding how cognitive biases influence decision-making and the need to understand this when conducting post mortems. Jason talks about balancing efficiency and thoroughness, and the importance of using blame-free post mortems as a means for learning. While Jason comes from a tech world, this talk has application to a variety of sectors, including high-risk industrial work. Jason Hand’s Biography: DevOps Evangelist at VictorOps, organizer of DevOpsDays - Rockies, author of the books O’Reilly’s “ChatOps: Managing Operations from Group Chat" as well as "ChatOps for Dummies”. Jason is a co-host of “Community Pulse” (a podcast on building community in tech), and organizer of a number of DevOps related events in the Denver/Boulder area. A frequent speaker at DevOps events around the country, Jason enjoys talking to audiences large and small on a variety of technical and non-technical subjects such as Modern Incident Management, Learning From Failure, Cognitive Bias, ChatOps, and building communities. Show Notes: Information Technology is no longer just a cost center and needs to be seen as a way for companies to innovate and become market leaders. Trying to innovate and experiencing failure can be an important way to learn. Post-Mortems are an important tool for learning and organizations should be transparent about learning and sharing that information about safety with others in the industry. Root cause analysis may uncover something that broke, and that can be fixed, but it may result in a lack of innovation in complex systems unless the organization tries to avoid a check the box mentality for a quick-fix and actually learn and improve the system. After negative events occur, when investigators use the word “why” that can sometimes imply “who” and it is important to avoid blame during post-mortem events, yet organizations often seek blame and accountability from a single individual. Accountability means to “give an account of what took place” or describe what too place. Accountability is not the same as responsibility. DevOps works to create high-functioning teams rather than silo’d teams. When silo’ing goes away organizations can become more innovative and other industries may learn a great deal from how DevOps is working to overcome silo’ing and a lack of cooperation towards system goals. Theory of Constraints may be used to help understand system goals and reduce silos in organizations. Sign up for our Newsletter here, or go to: www.v-speedsafety.com/email-subscription Resources: Books: The Phoenix Project by Gene Kim, George Spafford, and Kevin Behr, Thinking Fast and Slow by Daniel Kahneman, Black Box Thinking by Matthew Syed and The Cynefin Mini-Book-Info-Q by Greg Brougham Contact: Web: www.victorops.com www.jasonhand.com www.techbeacon.com Twitter: @jasonhand Keywords: Disruptive leadership podcast, safety podcast, leadership podcast, safety innovation podcast, high-reliability organizations podcast, human performance, human performance podcast, Crew Resource Management, Crew Resource Management Podcast, HRO podcast, DevOps, blame free post-mortems

Community Pulse
Making The Jump From One To Many (Episode 07)

Community Pulse

Play Episode Listen Later May 20, 2016 75:31


In this episode of Community Pulse we were joined by Nathen Harvey (VP of Community Development, Chef) and Phil Leggetter (Head of Developer Relations, Nexmo) to talk about learning to scale a community role.

Community Pulse
Making The Jump From One To Many (Episode 07)

Community Pulse

Play Episode Listen Later May 20, 2016 75:31


In this episode of Community Pulse we were joined by Nathen Harvey (VP of Community Development, Chef) and Phil Leggetter (Head of Developer Relations, Nexmo) to talk about learning to scale a community role.

Community Pulse
Andrew Hyde: Pursue Your Passions (Episode 3)

Community Pulse

Play Episode Listen Later Sep 30, 2015 45:12


Community builder and organizer Andrew Hyde talks about how to pursue your passions in this episode of Community Pulse.

community passions pursue your passion andrew hyde community pulse
Community Pulse
Andrew Hyde: Pursue Your Passions (Episode 3)

Community Pulse

Play Episode Listen Later Sep 30, 2015 45:12


Community builder and organizer Andrew Hyde talks about how to pursue your passions in this episode of Community Pulse.

community passions pursue your passion andrew hyde community pulse
Community Pulse
Community Pulse: Meet the Hosts (Episode 1)

Community Pulse

Play Episode Listen Later Sep 28, 2015 17:24


Get to know the hosts of the new Community Pulse podcast: Jason Hand and Mary Thengvall.

jason hand community pulse mary thengvall
Community Pulse
Community Pulse: Meet the Hosts (Episode 1)

Community Pulse

Play Episode Listen Later Sep 28, 2015 17:24


Get to know the hosts of the new Community Pulse podcast: Jason Hand and Mary Thengvall.

jason hand community pulse mary thengvall
2o2p Community Pulse
Community Pulse Episode 12: Bungie Insider Interview

2o2p Community Pulse

Play Episode Listen Later Oct 11, 2010 58:49


This week 2old2play's community guest is long time 2old2play member and artist on Bungie's Halo: Reach, Mrs Doublefire. Learn about Doublefire's experience working on Halo: Reach with the Bungie team and get some new insight into how the game was made along with life at the Bungie studio.

2o2p Community Pulse
Community Pulse Episode 11: Batmankm

2o2p Community Pulse

Play Episode Listen Later Sep 13, 2010 58:49


This week 2old2play's community guest is one of the sites great artists, Batmankm. Learn about how bat has inspired members and given the gaming community some of its finest artwork.

2o2p Community Pulse
Community Pulse Episode 10: Absolute Terror

2o2p Community Pulse

Play Episode Listen Later Aug 9, 2010 58:49


This week 2old2play's community guest is the site's unofficial lady diva TDrag27. Listen as we discuss the Chicago LAN, running a clan, and the hardships of keeping clans together when game popularity changes.

2o2p Community Pulse
Community Pulse Episode 9: The Chicago Lan Show

2o2p Community Pulse

Play Episode Listen Later Jul 30, 2010 58:49


This week 2old2play's community guest is the worlds largest coffee snob and 2old2play Clan original BCKinetic. Listen as we discuss the LANs of the past and what might be in store for the future.

2o2p Community Pulse
Community Pulse Episode 8: E3 Wrap

2o2p Community Pulse

Play Episode Listen Later Jun 29, 2010 58:49


This week 2old2play's community guest is none other then Deepnnn. 2old2pwn clan member, Halo Fanatic, over 40 tournament leader, and all around Halo Savant.

2o2p Community Pulse
Community Pulse Episode 7: Depends

2o2p Community Pulse

Play Episode Listen Later Jun 1, 2010 58:49


This week 2old2play's community guest is none other then Deepnnn. 2old2pwn clan member, Halo Fanatic, over 40 tournament leader, and all around Halo Savant.

2o2p Community Pulse
Community Pulse Episode 6: Clan Hate

2o2p Community Pulse

Play Episode Listen Later May 11, 2010 58:49


This week we invite ChiefBunnyScrat to the show to talk about the life of a multi clan gamer. Find out how the Canadians do it up north.

2o2p Community Pulse
Community Pulse Episode 3: The Trilogy

2o2p Community Pulse

Play Episode Listen Later Mar 26, 2010 48:49


This weeks guest is community moderator J-cat as our crew looks into what gets you banned on 2o2p.

2o2p Community Pulse
Community Pulse Episode 2: The Sequel

2o2p Community Pulse

Play Episode Listen Later Feb 26, 2010 48:49


This weeks guest is community leader Waterborn as the crew looks into the up coming PaX East 2old2play party.

2o2p Community Pulse
Community Pulse Episode 14: Echo echo echo

2o2p Community Pulse

Play Episode Listen Later Dec 31, 1969 58:49


The crew is back and bitching in full stereo surround sound. Had some technical difficulties with echo cause of doodi's $4 mic, but that's how we roll!

2o2p Community Pulse
Community Pulse Episode 5: Clan Love

2o2p Community Pulse

Play Episode Listen Later Dec 31, 1969 48:49


Doodi steps out to kill some internet dragons and our editor and chief, Drost, steps in to share his man love of clans with the rest of the 2o2p community.

2o2p Community Pulse
Community Pulse Episode 4: Phreaks and Geeks

2o2p Community Pulse

Play Episode Listen Later Dec 31, 1969 48:49


This weeks guest is old school mod Phreaks as our crew looks into female gamers and sexism.