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Alors que les Saoudiens découvrent leur premier musée consacré à l'histoire de l'or noir, nous nous demandons comment l'industrie du pétrole a façonné la monarchie et comment la monarchie a transformé le quotidien des femmes et des hommes de son royaume. Une autre histoire du pétrole racontée par nos deux invités, l'historien Philippe Pétriat, maître de conférences à l'Université Paris 1 Panthéon-Sorbonne, spécialiste de l'Arabie saoudite, et Christian Janicot, directeur artistique de l'exposition permanente du Black Gold Museum à Ryad, pour l'agence française La Méduse. Inauguré au printemps 2026 à Ryad, le Black Gold Museum propose une exposition permanente et immersive sur quatre étages, un parcours muséographique pour découvrir une histoire du pétrole articulée en quatre temps : sa préhistoire, son ère industrielle, ses années de crise et son avenir. Un musée où les artistes ont toute leur place aux côtés des scientifiques puisque 350 œuvres inspirées par la question du pétrole viennent interroger à leur façon les rencontres, les rêves, les doutes et les visions générés par cette histoire universelle. À lire : Les livres de Philippe Pétriat Histoire de l'Arabie saoudite, aux éditions Flammarion (parution octobre 2026) Moyen-Orient, un siècle de révolutions aux éditions Les Aurores Aux pays de l'or noir, aux éditions Folio. L'article du magazine spécialisé ARTnews en anglais avec de nombreuses photographies des salles du Musée Les sites saoudiens : Le Black Gold Museum sur Instagram Le Black Gold Museum sur le site Visit Saudi À écouter : La série consacrée par Orient Hebdo sur le pétrole, en quatre épisodes Épisode 1 : La prise de conscience Épisode 2 : Les conséquences de la Seconde Guerre mondiale Épisode 3 : Quelle politique arabe entre 1950 et 1960 Épisode 4 : Le pétrole arabe aux Arabes
Could the way you're marketing your rental properties be costing you weeks of vacancy? In this episode of the #DoorGrowShow, Jason Hull sits down with Kori Covrigaru, co-founder of PlanOmatic, to discuss how professional listing media can help property management companies lease properties faster, reduce vacancy costs, and attract more owners. Kori shares what he's learned from more than two decades in real estate photography, including why professional photos, floor plans, and 3D tours can make such a difference in today's competitive rental market. They also discuss how outsourcing photography can save your team hours of driving and administrative work, allowing you to grow your portfolio without adding unnecessary overhead. If you're looking for ways to fill vacancies faster, improve your property management brand, and give your team more time to focus on growing the business, this episode is worth a listen. You'll Learn [02:14] Kori Covrigaru's Story and PlanOmatic [04:18] Why Professional Photos Help Properties Lease Faster [06:36] How Better Listings Attract Property Owners [10:03] Scaling Your Business Without Adding Overhead [12:28] How PlanOmatic Works and Integrates With Your Software [15:30] Photography Pricing and Who Pays for It [17:36] How AI Virtual Staging Improves Rental Listings [23:58] Providing Photography Services Across Different Markets [28:31] Building a Client-Focused Business Through Communication Quotables "But the biggest reason why it actually makes sense and there's a high ROI for our customers to use us versus what you described as properties with professional photos lease faster." — Kori Covrigaru Pasted "You attract who you are." — Jason Hull "It's better to know that nothing is happening than to not know that something is happening." — Kori Covrigaru Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:01) Five, four, three, two, one. All right, we're live. Hey everybody, I'm Jason Hull, the founder and CEO of DoorGrow. We are the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. We've been doing this for over 18 years, roughly about now, and we have brought innovative strategies and optimization to the property management industry. We are on a mission here at DoorGo to transform property management business owners and their businesses. We want to transform the BS or eliminate the BS, transform the industry, build awareness, change perception, expand the market, help the best property management entrepreneurs win. And we're particularly genius at three key things: rehabbing property management companies so they make more money, optimizing their growth engines so they add more doors without having to waste money on digital marketing. And we help them figure out and get their ops dialed in so they get more freedom. Now let's get into the show. Alright, today's guest hanging out with me here is Cory. And Corey, say your last name for me. I'm gonna try it. Kavrigaru. That is an A. Really? What how do you say it? It's Kovrigaru. Kovrigaru. It could be Kovrigaro. It's Roman. Kori Covrigaru (01:07) That is an A. You got an A. Yeah, it's covrigaro. But you know what? It could be covrigaro. It's Romanian. I don't speak Romanian. My father and his family were born in Romania. Means bagel maker in Romanian. Yeah, you nailed it. We're off to a good start. Jason Hull (01:21) Interesting. Okay. He's runs bagel you know, meets bagel maker in Romanian. Okay. All right. Very cool. Yeah, my brother Bryant actually he runs a property management business. He actually was a Mormon missionary in Romania. So he speaks Romanian. So Kori Covrigaru (01:37) Wow. Buona di miniatso. That means good morning. That's about, yeah, the count of 10. We can do it again. That's... Jason Hull (01:40) There you go. That's more than I ever knew. So now everybody knows. Thank you. All right, cool. So so Corey is the the co founder of Plan O Matic. And Kori Covrigaru (01:54) Yes. Jason Hull (01:55) we're gonna discuss today how high quality listing media can help properties lease faster, reduce vacancy costs, and create a better experience for both owners and prospective residents. Corey's going to share insights for more than two decades of building one of the nation's largest real estate photography companies and what today's property manager should know about standing out in a competitive rental market. And it has gotten tough to get leasing handled in some markets right now. They've got a lot of inventory, the market shifted, it can be difficult. So we're going to get into that. All right, cool. So Corey, give us a little background on you so those that are listening can understand what how did you get into entrepreneurism and decide to be crazy like the rest of us and start a business? And like how did this lead to Planomatic? I think it was the short answer is by necessity. I realized early. Kori Covrigaru (02:48) I think it was the short answer is by necessity. I realized early on that it was unemployable and in order to provide an income for myself and eventually my family, had to figure Jason Hull (02:56) And eventually my family. Kori Covrigaru (02:58) out how to start a business. So I got into Planomatic. I was an entrepreneur major at the first school. I attended SUNY Buffalo my freshman year. played soccer there and transferring to Western Michigan. They didn't have an entrepreneurship major there, but I kind of continued upon that path for myself. And then at some point, Jason Hull (03:05) Buffalo, my freshman year, I played soccer there, I ended up transferring to Western Michigan. They didn't have an entrepreneurship major there, but I kind of continued upon that path for myself. And then at some point in college I met someone who had written software or decreased work plans quickly on site, started helping him with his business, and then eventually licensed that software, started my own business, brought my co-founders on board, and then eventually we started using other software, of course. That's how I kind of got into it. Kori Covrigaru (03:17) In college, I met someone who had written software to create floor plans quickly on site, started helping him with his business, and then eventually licensed that software, started my own business, brought my co-founders on board. And then eventually we started using other software, of course, but that's how I kind of got into it by happenstance. Jason Hull (03:34) I knew that you know A O B was probably not for Kori Covrigaru (03:34) But I knew that, know, J-O-B was probably not for me. And that's what led me to the path I'm on. 22 years. Jason Hull (03:42) Twenty two years planomatic. Very cool. Very cool. So cool. So what is Planomatic? Yeah. So Planomatic provides professional photography, floor plans, three D scans, AI virtual staging, and more services to the single family rental property management industry nationwide at speed and at scale. So that's kind of like Kori Covrigaru (03:50) Yeah. So Plan-O-Matic provides professional photography, floor plans, 3D scans, AI virtual staging, and more services to the single family rental property management industry nationwide at speed and at scale. So that's kind of like our... you know, if you're familiar with EOS or traction, that's our, that's our elevator pitch. We provide professional photography floor plan, 3D scans, AI virtual for single family rental specifically. We did use to service the for sale by agent space or the traditional real estate agent that sells homes. And we actually pivoted a hundred percent to the single family rental property management industry in Jason Hull (04:09) You know, if you're familiar with EOS or traction, that's our that's our elevator pitch. We provide photography floor technology scans for single family rentals specifically. We did use to service the for sale by agent space or the traditional real estate agent that sells homes and we actually pivoted a hundred percent to the single family rental, property management industry. Kori Covrigaru (04:32) 2020, 21, sort of around that time. Jason Hull (04:36) Okay, okay, got it. So three D scans, pro photography, speed, scale. So for property managers, why is it important to do this stuff well? Why can't they just send out one of their team members that's got an iPhone and just sort of wing it? Okay. Well there's there's a lot are a lot of reasons why that's not the optimal solution. Kori Covrigaru (04:57) Well, there's a lot. There are a lot of reasons why that's not the optimal solution. Now, look, I'm not going to say that, you know, it's the same for every property manager and every price range and every market across the U.S. That's not the case. But generally speaking, windshield time is what really cuts into profits. Jason Hull (05:05) same for every property manager and every price range and every market across the US. But generally speaking, windshield time is is what really cuts into Kori Covrigaru (05:18) And so what we're able to do is reduce that windshield time. That saves money and makes you more efficient. We also save a lot of the back office having to download, upload photos, color correct them, download them, sort them, upload them to that folio, build them, rent, find wherever your PMS is. And so we save a ton of time by being integrated with your property management software. But the biggest reason why it actually makes sense and there's a high ROI for our customers to use us versus what you described as properties with professional photos lease faster. Jason Hull (05:31) Upload photos, color correct them, download them, sort them, upload them, tab folio, building, random, wherever your PMS is. And so we save a ton of time by being integrated with your property management software. But the biggest reason why it actually makes sense and there's a high ROI for our customers to use us versus what you described is properties with professional photos leads faster. Kori Covrigaru (05:55) So we're able to get out to your property often same day or next day and deliver those assets the day later. So that's like an average of two and a half days from order to delivery when you can have professional leasing photos up on the Zillow platform, up on apartments.com or wherever else you Jason Hull (05:56) Yeah. We're able to get out to your property often the same day or next day and deliver those assets the day later. So that's like an average of two and a half days from order to delivery and then you can have professional leasing photos up on the Zillow platform, up on Parliament.com, or where Kori Covrigaru (06:11) may advertise your single family rentals. so by reducing the windshield time and the time it actually takes to get those photos on, we can reduce the time by about 14 days. Jason Hull (06:12) else you may advertise your scene family rentals. And so by reducing the the windshield time and the time it actually takes to get those photos up, we can reduce the time by about 14 days and lease that property about 10 days faster once it hits the market with those pro photos. Kori Covrigaru (06:22) and lease that property about 10 days faster once it hits the market with those pro photos. Jason Hull (06:27) So two weeks two weeks less. Two weeks less. On average it takes about two weeks from rent ready to get professional listing photos up on the portal. We can do that for you in two to two and half days. Kori Covrigaru (06:30) Two weeks less on average, takes about two weeks from rent ready to get professional listing photos up on the portal. We can do that for you in two to two and a half days. And then we can also save your team time so that they're not dealing with going out to Jason Hull (06:39) And you can also save your team time so that they're not dealing with Kori Covrigaru (06:42) a property and taking photos and uploading them in the background and doing all that stuff. They can focus on tenants or maintenance issues or communicating with owners or just not have to grow your staff as fast as you grow your business. Jason Hull (06:47) tenants or maintenance or or communicating with owners or just not have to grow your staff as fast as you grow business. Got it. So it this gives you leverage, especially during times where leasing gets heavy like the summer and there's an increase in workload and workflow happening, then you can just outsource this piece and get people get really somebody else handling this, which is planomatic, get get photos handled, you know, quickly and get things, you know Get the property leased a lot faster. Leased a lot faster. I mean it's really at this point it's table sticks, right? In this environment especially. Kori Covrigaru (07:17) Lease a lot faster. I mean, it's really at this point, it's table stakes, right? In this environment, especially where everything is so competitive, it's taking a lot more to lease a property. You actually, you need professional Jason Hull (07:25) Yeah, Kori Covrigaru (07:28) photos to compete out there. And I really, didn't even mention there is another layer to why it's important to market your properties professionally. That's because that's the first impression that potential owners that may want to hire you see online. I mean, you're dirty laundries out there, right? Like they see how you treat your existing portfolio, your existing. Jason Hull (07:30) And I I really I didn't even mention there there is another layer to why it's important to market your properties professionally, and that's because that's the first impression that potential owners that may want to hire you see online. Your your very laundry's out there, right? Like they see how you treat your existing portfolio, your existing Kori Covrigaru (07:47) and the doors that you manage, and they're going to envision their property being in that same spot on your listing page or on your website. And so Jason Hull (07:47) clients and the doors that you manage, and they're gonna envision their property being in that same spot on your listing page or on your website. Right. Kori Covrigaru (07:55) you can really elevate your brand and brand yourself professionally by hiring a professional to do your professional property manager. It's like the same reason why you wouldn't recommend an owner or manage their own property. It could work, but it doesn't make sense as far as your time value and what you value, like what's your full-time job. Jason Hull (07:56) you know, you can really elevate your brand and and and bring yourself professionally by hiring a professional to do the your professional property manager. It's like the same reason why you wouldn't recommend an owner or manage your own property. It could work, you know, it but but it doesn't make sense as far as your time value and what you got you know what's your what's your full time job, right? Let a professional go let them do it better. That's kind of the way we see it. Kori Covrigaru (08:16) Let a professional do let them do it better. That's kind of the way we see it. Jason Hull (08:20) I I think that's a really good point. If you're a property manager listening to this and you're thinking, Well I could just do that myself You are exactly the problem that frustrates you. These are the investors that are like, I'll just do it myself. You have to have a mindset that it makes sense to outsource to get a better quality product, that it makes sense to get an expert brought in to do expert work. And I love the idea because either you're at the top of your market and you're positioning yourself as the best and you're the best branded and you have the best photos and everything you do is the best, or you got to be the cheapest because in the middle is where you die. Kori Covrigaru (08:56) Exactly. Jason Hull (08:56) And that playing the game of being the cheapest and trying to do everything low cost is a great way to have a business that makes you miserable, that isn't fun to run, and isn't very attractive to the best clients. It's gonna attract cheapos. You attract who you are. And so if you want to position yourself mentally, and I coach a lot of clients on this, and if you want to position yourself mentally, you got to get graduate from being a cheapo to maybe a more normal type of buyer. And then you got to graduate from being a normal type of buyer to a premium buyer. And then you can attract everything that you want. But if you have enough premium buyers, normal buyers, you may turn down or fire a lot of the cheapos and not even work with them. Because the people that care about having nice photos and things looking good also care about things being done well and they probably have more money to spend. They're not Kori Covrigaru (09:41) Exactly. Jason Hull (09:41) looking for the cheapest, ugliest option to just get it done. You don't want to be cheap. especially in an area that kind of reverberates across Kori Covrigaru (09:45) So, yep, I agree. You don't want to be cheap. And especially in an area that kind of reverberates across the internet that everybody can see your existing clients as well as potential clients. You just don't want that to be your brand's thing. It's like, Jason Hull (09:54) the internet that everybody can see your existing, you know, clients as well as potential clients. You just don't want that to be your brand's thing. Kori Covrigaru (10:03) I'm going to cut corners when it comes to marketing your properties, for example. So that's just like the elevate your brand, kind of keep your existing owners, attract new owners. That's one component of the reason why. Jason Hull (10:07) So that's that's just like to elevate your brand, kind of keep your existing owners, attract new owners. That's one component why. Yeah, I love it. I mean, nicer photos is nice, but I think for me the benefit as a business owner really is freeing up my team to focus on higher level tasks. They're not being sent out to go be a half ass photographer. So it because it's drive time, going out to do things, they could be getting stuff done, helping onboard new clients, getting the things done in the office rather than just driving around taking photos. And if they're not really great at it, let an expert do it. So seems to be a no brainer. I'm a business owner Kori Covrigaru (10:43) And again, I'm a business owner too. Jason Hull (10:45) too. Kori Covrigaru (10:46) You might be able to, again, not scale your people as you scale your business. I mean, that's every entrepreneur's dream, right? It's how do I keep my overhead the same as it relates to the revenue, but increase that top line in order to generate more Jason Hull (10:49) scale your people as you scale your business. I mean, that's every entrepreneur's dream, right? So how do I keep my overhead the same as it relates to revenue, but increase that top line in order to Kori Covrigaru (11:00) profits, right? So not having that, that, overhead, that permanent W2 employee that's driving around, insured, buying gas while they're, you know, could be doing other things. Jason Hull (11:02) Not having that that overhead, that permanent W two that's driving around insured, buying gas while they're you know doing other things, not doing anything at all is is Kori Covrigaru (11:12) doing anything at all is a high cost. Jason Hull (11:14) high costs. Yeah. yeah, yeah. You know, like our cars are often just sitting in the driveway, right? Not really doing a whole lot for us, and then we use it occasionally. And but in business you don't want team members, they're just sitting like a car in the driveway. You want them be productive, getting stuff done and focus on the right things. And so yeah, if you have seasonal work, if photos are just something that happens occasionally, you know, or even pretty regularly, you want to be able to scale without having to just go out and hire. Hiring is one of the most costly things you will ever do. One bad hire usually costs business owners, I find, when we really dig into it, minimum 10 grand. It's 10 grand in opportunity cost, 10 grand in loss money that's been spent on this team member for about three months before you figure out they're just not going to cut it. And so the less you have to get involved in the hiring piece and you can use a system with experts just when you need it, that is a lot more ideal. Even if it's more expensive to get that thing done, there you don't have that sunk cost of having a team member all the time that you're paying. Exactly. Keep it variable if you can cool. Business in general you can keep Kori Covrigaru (12:20) Exactly. Keep it variable if you can. In business in general, if you can keep it variable, keep it variable. Jason Hull (12:24) it variable Yeah, you you mentioned table sticks. You're talking about the game where the it's who grabs the sticks first? No, it's kind of Kori Covrigaru (12:32) No, it's kind of like poker, you know, like required to pay if you're to play the game. Jason Hull (12:37) Pay if you're gonna play the game. Okay. Got it. Okay. Kori Covrigaru (12:41) You up. It's not, you know, if you're playing poker, you have to ante up. If you're in property management, you have to treat your listing. Jason Hull (12:47) Got it. I'm obviously a really seasoned poker pr player. Just kidding. So right, actually, you can tell me if I say it aloud, so I'm looking Kori Covrigaru (12:51) I hope I get that right. Actually, you put me totally, I say it a lot. So I'm going to look that one up afterwards. Jason Hull (12:56) at it. All right, cool. So yes, I missed the reference. All right. So very cool. So I I these are some of the benefits. How does Planomatic work? How does this how does this work? G paint the picture. Somebody signs up with you. What's the process? How are they able to leverage you and use you? How does this go? Kori Covrigaru (13:17) There are a number of ways we are integrated with AppFolio, Buildium, and RentFine. So I integrated what I mean is you register as a Planomatic client, and then you integrate with your property management software. Your portfolio then syncs with our system so you can see Jason Hull (13:22) Build DM and Redfine. So by integrating what I mean is you register as a priomatic client and then you integrate with your property management software. Your portfolio then syncs with our system. Kori Covrigaru (13:33) your properties in our system, see what's for rent, what's not for rent, what has professional photos, what doesn't, and make your buying decisions that way with one click. Order photos, order photos, order photos. Jason Hull (13:36) Rent what has professional photos, what doesn't, make your buying decisions that way with one click, order photos, order photos, order photos. Yeah. We either dispatch our photography either same day or next day, go out, capture the content, have that content processed and photoshopped, etc., by our team and some tools that we use, and then we sync those assets back with your property management software so you can go ahead and with one click syndicate that property. Kori Covrigaru (13:43) We then dispatch our photographer either same day or next day, go out, capture the content, have that content processed and photoshopped, et cetera, by our team and some tools that we use. And then we sync those assets back with your property management software so that you can go ahead and with one click syndicate that property as far as the marketing photos are concerned. They appear in your account ready to go, right sort order with the right captions, the right size. Jason Hull (14:04) Far as the marketing photos are concerned, they're appear in your account, ready to go, right? Sort order with the right captions, the right size, etc. And so that entire process from order to delivery is average, you know, averages about two and a half days. and you don't have to download a single thing, like everything just kind of like goes the way it goes. There is another that we've just launched. Actually, this is kind of big news for us, but we've launched the ability to receive work orders now through either property meld or Kori Covrigaru (14:11) Etc. And so that entire process from order to delivery is average, know, averages about two and a half days. And you don't have to download a single thing. Like everything is kind of like goes the way it goes. There is another way that we've just launched. Actually, this is kind of big news for us, but we've launched the ability to receive work orders now through either property meld or, or at folio ability and rent finds. So we can actually receive work orders from our customers, just like you order a plumber. Jason Hull (14:33) Folio ability of our device. We can actually receive work orders from our customers. Just like you order a plumber to come out to the property, you order Planomatic to shoot photos, we receive that work order, we digest that order automatically, and then two to two and a half days later, you'll find those assets synced with your property management software ready to syndicate in the most ways that we work with our customers. And we do have larger owner operator customers that own their their rentals as well as manage them and those Kori Covrigaru (14:38) to come out to the property, order PlanoMatic to shoot photos, we receive that work order, we digest that order automatically, and then two to two and a half days later, you'll find those assets synced with your property management software, ready to syndicate immediately. Those are the most organized that we work with our customers. And we do have larger owner operator customers that own their rentals as well as manage them. And those are kind of like we call them enterprise clients, institutional investors. Jason Hull (15:04) Clients, institutional investors, Kori Covrigaru (15:06) They integrate with us in a bit of a unique way. They directly integrate with our platform versus going through property management software because they're typically on either Salesforce or Yardi or some sort of proprietary platform. So those customers have a more direct integration with us. That's pretty much, it's really easy. Just register and go ahead and integrate. You don't have to integrate. You can also just go out and place an order and we'll be there. Jason Hull (15:07) they integrate with us in a bit of a unique way. They directly integrate with our platform versus going through property management software because we typically want either Salesforce or ERB or some sort of proprietary platform. Okay. Just register and go ahead and integrate. You don't have to integrate the just go out and place an order. Okay. Very cool. And so if they place an order and you go out there and maybe the tenant left something or wasn't quite ready. like there's a trash bag in the kitchen or there's something's missing or whatever. The Photoshop guys can kind of get it s that weird thing out or take care of that. It's just AI the thing and it's gone. We don't charge for something like that. We charge for object Kori Covrigaru (15:44) But as we know today, that's kind of a lasso situation. You just kind of lasso that item. We get rid of those items, and we don't charge for something like that. We charge for object removal that's bigger. Like if there's a car in the driveway for some reason, or there's a big trash bin, we may charge a little extra Jason Hull (16:00) Yeah. Kori Covrigaru (16:00) for that, because that's a little more heavy. But as long as the is vacant, we can take the photos. We can clean up a little bit of a mess. Jason Hull (16:03) Got it. Okay. Kori Covrigaru (16:07) It's no big deal. We can do a lot more. can AI virtual stage images, too, but declutter. Jason Hull (16:12) Okay. Cool. Got it. I I'm sure people listening to this are like, this sounds great. This sounds really cool, but what is the cost? Is that something you can tell talk about? Yeah, the cost in and right now we we do have a membership program, so it it does impact that and we do have a prepay and save, but Okay. But the cost is a la carte. You don't have to pay like this, you know, per month subscription. It's like literally you have an Kori Covrigaru (16:23) Yeah, the cost in right now, we do have a membership program, so it does impact that, and we do have a prepay and save, but the cost is a la carte. You don't have to pay like this per door per month subscription. It's like literally you have an order to place with us. Great. Go on, place one order for photography only. Our minimum there is 10 photos. You can also place an order for photos and 3D tour and a floor plan. Jason Hull (16:40) place with us, great. Go on place one order for photography only. Our minimum there is ten photos. you can also place an order for photos and three D tour and a floor plan. Kori Covrigaru (16:50) I believe that photos, know, everything's like for, for 15 photos, a 3d tour and a 2d floor plan. We're talking under 300 bucks per property setting. 270. It's like off the rack, 15 photos, 3d. Jason Hull (16:51) Okay. I believe that photos, you know, everything's like for f for fifteen photos, a three D tour and a two D floor plan, we're talking under three hundred bucks. Okay. Awesome. Two seventy it's like off the rack. Yeah, that's great. And this would be easily be something that you could offer as part of your packages or your offerings and have the owner pay for as part of the leasing process. I was gonna backtrack and say it's free. Right. Right. You should be tweaking your owner and you should be probably marking that up for all the coordination just that you do. I mean it's transparent, but we don't really support the kickbacks or or charging more and saying, you know, tell them it was more or whatever it is, but Kori Covrigaru (17:19) I was going to backtrack and say it's free. It's free to the property manager, right? Because you should be choosing your owner and you should be probably marking that up for all the coordination, just like you would mark up in the work that you do. mean, of course, transparently, we don't really support kickbacks or charging more and saying, you know, tell them it was more or whatever it is. But yeah, this is something that most property managers that we work for are starting to change their process, change their owner agreement to make sure that that owner Jason Hull (17:40) Yeah, this is something that most property managers that we work for are starting to change their process, change their owner agreement to make sure that that owner Kori Covrigaru (17:49) pays for those marketing photos and it makes sense, right? Because once that owner picks up and leaves and takes their door with them, those photos are then obsolete, right? for the property manager. it makes a lot of sense. And a lot of owners are like, yeah, of course we need professional photos to market my property. Jason Hull (17:50) pays for those marketing photos and it makes sense, right? Because once that owner picks up and leaves and takes a vote with them, those photos are then obsolete, right? So for the for the property managers. So it makes a lot of sense. And a lot of owners are are like, Yeah, of course we need fashion for this. Kori Covrigaru (18:04) It's my property. Jason Hull (18:04) Yeah, obviously. And then if they can explain everything you just explained about the benefits of this, then to their clients, the then the owners will say, Yeah, no brainer. I should do this. I'll pay the extra money. I'll pay and mute. Kori Covrigaru (18:16) That should be in the agreement. mean, that's something, yeah. Jason Hull (18:20) Got it. Okay, very cool. What else do people typically ask about Planomatic or what what else are am I are we missing? Those that are listening that might usually be curious about. Kori Covrigaru (18:30) I you know, I don't want to call it a silver bullet because I don't know that I believe necessarily in silver bullets. Are you, are you with me on the silver bullet thing? All right, good. Just making sure. So AI virtual staging has, has provided us with significant data that shows that it works almost like a silver bullet. mean, properties with AI virtual staging just lease faster. get more showings, more, more. Jason Hull (18:35) Silver bullets? Are you are you with me on a silver bullet thing? Yeah, yeah. So AI virtual staging has has provided us with significant data that shows that it works almost like a silver bullet. I mean, yeah. Properties with AI virtual staging just lease faster. They get more showings, more more applications, and it's been kind of wild. Kori Covrigaru (18:59) and it's been kind of wilder. That's something that we've seen from our institutional folks. They take a lot more time to research ROI on specific products that we offer. one of the... Jason Hull (19:02) That's something that we've seen from our institutional folks. They take a lot more time to research on RLI on specific products that we offer. So everybody knows kind of what staging is, right? If you're selling a home and it's usually a more expensive home, you call a company a staging company and they'll bring a big U-Haul with a bunch of furniture and they'll come and they'll drop it off and they'll put it in, and then you'll have your listing photos taken, right? Because listing photos look so much better. Kori Covrigaru (19:12) Yeah. So everybody knows kind of what staging is, right? If you're selling a home and it's usually a more expensive home, you call a company, a staging company, and they'll bring a big U-Haul with a bunch of furniture and they'll come and they'll drop it off and they'll put it in. And then you'll have your listing photos taken, right? Because listing photos look so much better with furniture. Well, for the longest time, we've been able to virtually stage real estate photos. We've had to do it with a human being and that costs a lot. You know, that costs a lot. Jason Hull (19:32) furniture, well for the longest time we've been able to virtually stage real estate photos. We've had to do it with a human being and that's cost a lot, you know, that costs a lot more money. But today the advances of AI and we see it all you know commercials on TV and everything, we can virtually stage and by virtual stage I mean s like take a a photo of a vacant room. Yeah. Go go to our staging vendor, a software company, click a button, choose Kori Covrigaru (19:42) But today, with the advances of AI and we see it all over commercials on TV and everything, we can virtually stage. And by virtually stage, mean, take a photo of a vacant room, go to our staging vendor, a software company, click a button, choose between Jason Hull (20:00) between various different styles for staging. Okay. And then it actually places that furniture in the image and and you and it looks like s it's scary how real Kori Covrigaru (20:00) various different styles for staging. And then it actually places that furniture in the image and it looks like it's scary how real it looks. Jason Hull (20:09) it looks. Right, yeah. And so when you have when they have properties that are are staged or virtually staged, and we label them virtually staged just Kori Covrigaru (20:11) And so when you have, when you have properties that are staged or virtually staged and we label them virtually staged just to make sure that. Jason Hull (20:18) to make sure that you've got the virtual staging in the photos. Does this show up in the three D tour or stuff like that? It doesn't show up in the three D tour. It does however show Kori Covrigaru (20:25) doesn't show up in the 3d tour. does, however, show up in the photography carousel, of course. And we typically have like a before and after. It allows for the potential renter to envision their lives in that, versus seeing it as an empty box. So naturally there's been more, we've all looked for real estate before and we've clicked through properties and when the photos are bad, it's you kind of move on. Cause like you don't stuff in that mess, right? Jason Hull (20:31) Got it. I mean we have like a before and after. It it it allows for the potential renter to envision their lives. Right, they can imagine it. Versus seeing it as an empty box. So naturally they're gonna spend more we all looked for real estate before and we've clicked through properties and photos of that it's you kinda move on. Yeah, yeah. You don't withten that mess, right? When it's nicer photos you stop and and so the the furniture really helps the potential rent to stop spending more time Kori Covrigaru (20:53) When it's nicer photos, you stop. so the furniture really helps the potential renter stop, spend more time on that listing and eventually get more showings and more applications. Jason Hull (21:02) Sure. Yeah. I've moved into places and you know, seeing how they had it decorated before or seeing photos how they decorate it gave me an idea of, we could do something like this, or here's what I want to change. Because you're not starting with just this blank slate and trying to be creative. And so yeah, I think it helps people's imagination so they can picture their life in there. Okay, Kori Covrigaru (21:23) Yep. It just cause you to stop, you know. Jason Hull (21:25) cool. And there's you you were citing there's evidence. that virtual staging significantly increases the results as well. So not just having good photos, but also good photos that are virtually staged, you're now maximizing the the return on this. And the and the virtual staging that that's Kori Covrigaru (21:41) And the virtual staging, that's really inexpensive. I think it's 36 bucks for three rooms, if I'm not mistaken. Jason Hull (21:46) It's thirty six bucks for three rooms. Yeah. Kori Covrigaru (21:49) So it's like a huge ROI Jason Hull (21:51) Cool. Kori Covrigaru (21:52) to order virtual staging on top of your professional photo. Jason Hull (21:54) Sure, a lot cheaper than real staging. Kori Covrigaru (21:58) Where'd you go? Jason Hull (21:59) So yeah, got it. Very cool. anything else that we're missing about Planomatic? Sounds very cool. Yeah. Kori Covrigaru (22:05) Yeah, no, I mean, I'm again, been an entrepreneur for about 22 years. We have a high focus on, on client communication and client support. So that's one thing that's like paramount for me. I always tell my team, it's better to know that nothing is happening than to not know something is happening, meaning keep the customer updated. You know, even if we don't have the resolution yet for you, like we'll figure it out or we're working on it. So when you work with us, you really understand those, that's part of our core values. really. Jason Hull (22:10) we have a high focus on on client communication and client support. So that's one thing that's like paramount for me. I always tell my team it's better to know that nothing is happening than to not know something is happening. Meaning keep the customer updated. Yeah. You know, even if we don't have the resolution yet for you, like we'll figure it out or we're working on it. So what when you work with us, you really understand those that's part of our core values. It really emulates through the entire organization. So that's really important to us. Our integration, of course, is is really important and allows for Kori Covrigaru (22:30) emulates through the entire organization. So that's really important to us. Our integration, of course, is really important and allows for our customers to be able to transact with us. Again, business 101, make it as easy as possible for your customers to transact with you. So we've tried to make that a reality. And then, know, we're business owners, we're a small business, just like you all are, you know, just like you are, Jason, just like our property management clients are. And we just want to... Jason Hull (22:39) To be able to transact with us, make our business one on one, make it as easy as possible for your customers to transact with you. So we've tried to make that a reality. and then you know, we're we're business owners, we're small business just like just like you all are. We're not just like you are, Jason, just like our our our property management clients are. and we just wanna be successful in helping our clients make more money and and gain more market share, and and that's what we strive for every day. So we have the same Kori Covrigaru (22:59) be successful in helping our clients make more money and gain more market share. And that's what we strive for every day. So we have the same struggles, but same successes that every business owner does. We're not PE-backed or VC-backed. Jason Hull (23:08) Same struggles, but same successes does with the RP backed or PC backed on P back back. Got it. So I know there's a lot of people listening that are gonna think, because I hear this all the time, even with with what we do at DoorGrow, will this work in my market? I'm in a big city, will this work in my market? I'm in a small town. How do you source photographers? So before you answer that, I'm gonna share a quick word from our sponsor. So our sponsor today is Vendoroo. So if you're working with Door grow, you're growing doors, right? And that means you have to keep figuring out how to keep up with the maintenance. So instead of doing that, we recommend that you use Vendoroo to have maintenance figured out for you with AI. Some of our clients are getting 85%, 95% of their maintenance coordination handled by Vendoroo, which is amazing. Vendoroo brings the best practices, workflows, and AI intelligence. They've developed across hundreds of property management operations and puts it into work, into your business. It's an AI that answers the phone. It troubleshoots with residents. It coordinates vendors. It does follow-up. It drives the work order all the way to completion. It could probably work with Plan O Matic, right? So as you add doors, you don't have to keep reinventing maintenance. Let Vendoroo build your maintenance for you. Like so many of our DoorGrow community members have already done. You focus on growing your doors. Build an AI-first maintenance department that will scale with you forever. Use Vendoro. Cool. All right. So tell us how do you handle photographers? Because some people are thinking, well, this might be hard in my town. They who do they know in, you know, Podunksville, you know, wherever I'm at, you know. Or they might think I'm in a really big city and maybe photographers, there's challenges with getting good ones and they're so expensive or w whatnot. Kori Covrigaru (25:01) You hire a team to, you know, to Jason Hull (25:02) You hire a team to to you know. Kori Covrigaru (25:04) onboard, to hire, to onboard, maintain these contract photographers nationwide. That's kind of what we've Jason Hull (25:09) Yeah. Kori Covrigaru (25:09) done. we've perfected that, almost perfected that. I think one really important thing to note about us is we try to make it as simple as possible for our photographers to work with us from all the software. And it hasn't historically been that way and we're getting closer to it, but what software do they have to download and register for on our system? Jason Hull (25:13) Almost almost perfected that. Yeah. One really important thing to note about us is we try to make it as simple as possible for our photographers to work with us from all the software and and and it hasn't historically been that way. We'll get any closer to it, but what software do they have to download and register for on our system? Yeah. what specifics, like how are the instructions given out? What about access to to you know these doors and and I'm not talking about just one method. It's like there are so many different methods. Kori Covrigaru (25:30) What specifics, like how are the instructions given out? What about access to these doors? And we're not talking about just one method. It's like there are so many different methods. I'm trying to key box, so there's a key hidden. There's this, there's that. Call this number, get this code, right? So it's just a lot. I mean, we've been doing this since 2004. We've been in the SFR space since 2012, handling hundreds of shoots a day. Jason Hull (25:41) trying to key box so there's a key hidden there's this there's that call this number get this code right so it's just a lot I mean we've been doing this since 2004 we've been in the SFR space since 2012 handling hundreds of shoots a day for larger companies and smaller companies and so there's a lot a lot of its experience of just like okay here are all the you know here are all the edge cases this is what you do in this case and also just being available for them to pay them of course enough to make it make sense but we have Kori Covrigaru (25:56) for larger companies and smaller companies. And so there's a lot of experience of just like, okay, here are all the edge cases. This is what you do in this case. And also just being available for them. You have to pay them, of course, enough to make it make sense, but we have to pay them enough for the business to operate, right? So it's a very delicate, it's the hardest thing that we do is find quality photographers, educate them, onboard them, maintain them, and then keep them happy. Jason Hull (26:11) good enough for the business to operate, right? So it's a very delicate it's a har it's the hardest thing that we do is is find quality photographers, educate them, onboard them, maintain them and keep them happy. Yeah. it's Kori Covrigaru (26:25) It's as tough as it sounds. And it doesn't matter if it's a small market or a huge market. Huge markets with a lot of people have their own challenges. There's traffic, there's cost of living, it's higher. Small markets, you don't have all that, know, it's to find quality people Jason Hull (26:26) it's as tough as it sounds and and it doesn't matter if it's the small market or a or a huge market, but you huge markets with a lot of people have their own challenges. There's traffic, there's cost of living to hire small markets, you know, have all that you know, hardly fine Kori Covrigaru (26:41) in the specific industry. it's just, hire the right people to take care of our great network of planet tech. Jason Hull (26:40) quality people in the specific industry. So it's just hire the right people our great network with planetary. Yeah. This is some of the magic that you've spent a lot of time dealing with. And I'm sure people that have tried going and getting a photographer, tried doing it themselves, tried editing photos, like that is just so time intensive, so much work. And if you're a business owner doing this stuff, that's the dumbest trade you could ever make. You should offload that, get that off your plate because the speed of you is the speed of the business and the team. And you should calculate your time as worth the the top line revenue of the company and what that comes out to per hour. And so you should not be doing this stuff. So now another challenge that people deal with, and I don't know if there's a way your system addresses this, but there's been a lot of challenges with scammers stealing photos from people's listings, putting up other listings elsewhere, tricking people into giving money. Is there any way we can combat that through Kori Covrigaru (27:37) No. Jason Hull (27:38) the photography? Kori Covrigaru (27:39) You know, I think with general awareness around how sort of the internet works and how, and the general awareness of what AI Jason Hull (27:40) But I think with general awareness around how sort of the internet works and how to t and and the general awareness Kori Covrigaru (27:46) is capable of, I think people are more skeptical these days. I don't think everybody's just sending out checks and routing numbers and checking numbers. Cause we hear, I'll be honest, we hear less noise about it lately. And I think it's around the awareness. Historically, you know, we, we watermark photos. can watermark photos, however you, you know, property Jason Hull (27:48) skeptical these days, right? Yeah. Everybody's just sending out checks and routing numbers and 'cause we hear we hear less noise about it lately and I think it's awareness. historically, you know, we we watermark photos, we can watermark photos Kori Covrigaru (28:05) manager wants to watermark photos. AI today, you can get rid of those watermarks in like a half a second, Free AI account. So man, it's changing rapidly right now. I don't have a recommendation that will just solve all of those problems. think that you have to be very careful. I would still watermark. You have to be careful where you put your images. There are applications out there like... Jason Hull (28:08) Photos with AI today, you can give rid of those watermarks. Yeah. Yeah. So man, it's it's it's changing rapidly right now. I don't have a a a recommendation that will just solve all of those problems. I think that I mean you have to be very careful. I s I would still watermark, you have to be careful where you put your images. there are there are applications out there like Kori Covrigaru (28:34) invisible watermarks that you can kind of track across. Jason Hull (28:35) invisible watermarks and you can add it. Yeah, I've heard about the invisible watermarks lately. Claude and some of these tools Kori Covrigaru (28:40) Yeah. Jason Hull (28:40) are adding invisible watermarks to stuff, to text, to images, to things that are created. So people will go, this was created by AI. Here's where it came from. I think it's a matter of educating your your potential renters. I think it's a lot a lot it's you know still Kori Covrigaru (28:48) Yeah. I think it's a matter of educating your potential renters. think it's a lot of it's, know, Zillow has to make it, has to educate their users, right, to make sure that people aren't just going and sending random checks out and putting it all over the listing media and all over your brochure and description. I think it's really important. If you're a renter, don't go on Craigslist or Facebook Marketplace. Stick to the internet listing services that are, you know, tried and true, I think. Jason Hull (29:11) stick to the listing services that are you know tried and true. Kori Covrigaru (29:19) I think that's the most important thing is like just watch where you put your listings, make sure it's reputable. Jason Hull (29:20) Think that's the most important thing. It's like just watch where you put your listings, make sure it's reputable. Very cool. Love it. So, Corey, tell us a little bit about the philosophy that you try to instill with your company, with the people that are in your business, like maybe the values that that you guys espouse. Give people a feel for what the culture is like at Planomatic. We are exceptionally client for meaning, I don't like to say no. Kori Covrigaru (29:41) We are exceptionally client forward, meaning I don't like to say no to clients. I like to ask more questions and I don't like giving an update without a resolution that's coming up. And I get copied on a lot. I drive my team nuts, Jason. I mean, I drive work because I'll reply to a random support ticket or response from our team. I'll just, I'll. Jason Hull (30:00) Yeah. I'll reply to a random support ticket or or response from our team and I'll just Kori Covrigaru (30:08) I'll reach out to that team member and I think there's a better way we could have handled this reply. And if I'm the customer, like, when are you getting back to me? Jason Hull (30:08) I'll I'll reach out to that team member and say, hey, I think there's a better way we could have handled this reply. If I'm the if one of the customers are like, when are you getting back to me? Kori Covrigaru (30:15) Right. And I think that's like most important again, it's, better to know, like everybody hears it from me. It's better to know that nothing is happening than to not know that something is happening. And so we have this, we have this phrase we use, we hold the client at the center of the organization, no matter what. one thing I haven't talked about recently, but I think it's really cool. And it's something that we've kind of put in place in 2020 or 2021 is we have personas. Jason Hull (30:17) And I think that's like the most important. Again, it's it's better to know like everybody hears it from better to know that nothing to not know that something is happening. So we have this we have this phrase we use, we hold the client at the center of the organization no matter what. one thing I haven't talked about recently, but I think it's really cool and it's something that we've we kind of put in place in twenty twenty twenty or twenty twenty-one is Kori Covrigaru (30:37) our customers, they're real names, right? So we started out with Emma. Emma is our enterprise client. Emma is typically a Jason Hull (30:37) percent of our customers. They're real names, right? So we start out with Emma. Emma is our enterprise client. Emma is typically Kori Covrigaru (30:46) single family rental owner operator. Emma raises money through institutional capital, whether that be publicly traded on Wall Street or private equity money or pension plans. Jason Hull (30:47) A single family rental owner operator. Emma raises money through institutional capital, whether that be publicly traded on Wall Street or private equity money or pension plans. Emma is usually a customer that uses his own software and integrates directly with our platform. Emma has this National Rental Home Council, Emma Emma. So Kori Covrigaru (30:57) Emma is usually a customer that uses her own software and integrates directly with our platform. Emma has this National Rental Home Council, Emma, Emma, Emma. And then we have Paul. Jason Hull (31:09) these are your customer, you've got customer avatars so that when you are building out your products and services. you are have them in mind and you know these categories of clients or buyers of your services will, you know, maybe perceive it a certain way and the product's geared towards these personalities. That's exactly right. And we we Kori Covrigaru (31:27) That's exactly right. And we, we talk about Emma and Paul all day long. It's just natural. Like I'll, I'll be talking to. So Paul, Paul is when we got into, Jason Hull (31:33) Tell us about Paul. Who's Paul? Kori Covrigaru (31:37) servicing the third party property manager that manages, Jason Hull (31:40) Well you're breaking up a little bit. Say that again. Kori Covrigaru (31:43) when we, when we started servicing the third party property manager, you know, a smaller business that, that manages 50 to up to, you know, a thousand doors. Jason Hull (31:45) When we when we started servicing the third party property manager, you know, a a smaller business that that manages fifty to up to you know a thousand doors, that persona was so different, and we named that persona Paul, Paul the property manager. Okay. Paul uses folio or building arm or or rent client or rent manager, right? Paul doesn't own their properties, they have clients. Paul's typically smaller, Paul's usually regional. Paul goes to the n national rental. Kori Covrigaru (31:55) that persona was so different and we named that persona Paul, Paul the property manager. So Paul uses Azzolio or Bildium or Rentvine or Rent Manager, right? Paul doesn't own their properties, they have clients. Paul's typically smaller, Paul's usually regional. Paul goes to National Association of Residential Property Management conferences, NARPAM. Jason Hull (32:15) National Association of Residential Property Management Conferences. Not that and and so those are important to like know what each customer wants. The real value is that we've like humanized our clients. Yeah. It's no longer client or or you know ACE property management company wants this. No, it's it's Paul. It's it's it like we have these personas, we have these images of what Paul might look like and what Emma might look like. And so it really helps the team Kori Covrigaru (32:19) And so those are important to know what each customer wants, but the real value is that we've humanized our clients. It's no longer the client or Ace property management company wants this. No, it's Paul. We have these personas, we have these images of what Paul might look like and what Emma might look like. And so it really helps the team humanize the customer and realize that we're talking to human beings. Jason Hull (32:44) humanize the customer and and realize that we're we're talking to human beings. These are real people not just folks behind the screen or whatever it is. Yeah, I love it. Every every small small examples of things that we've done, one of our core values is we create genuine relationships, right? Our customers. We love we love that core value. So everything that we do, it's just like the longer you're in a business, the more you realize that communication and support, how you Kori Covrigaru (32:48) real people, they're not just folks behind the screen or whatever it is. And so every small examples of things that we've done, one of our core values is we create genuine relationships, right? With our customers. We love that core value. So everything that we do, it's just like the longer you're in business, the more you realize that communication and support and how you, it's not how you treat the customer when things are going well, it's how you. Jason Hull (33:13) It's not how you treat the customer when things are going well, it's how you treat the customer, communicate to the customer when things aren't ideal. How you get back on track. Get the client to say, you know what? That got screwed up really, but they took such good care of me so quickly and they gave me this and they got out back for property that. That's what brings customers back more and more. It's not it's not, you know I I believe. Actually that's what keeps me buying from the same, you know, vendor or from the same board is if I'm treated. Kori Covrigaru (33:16) treat the customer and communicate to customer when things aren't ideal. How do you get back on track? You get the client to say, you know what, that got screwed up royally, but they took such good care of me so quickly and they gave me this and they got out back to the property that, that's what brings customers back more and more. It's not, it's not, you know, I believe actually that's what keeps me buying from the same, you know, vendor or from the same, or as if I'm treated with respect and communicated with respect and that's what Jason Hull (33:45) Yeah, I love that. I think that's a great tip for those listening to map out your ideal customer profile or your ideal client profile. Map out the avatars that you tend to serve. There's usually a small category of clients that are the ones you're really going after that you're serving. this is true in any business. And the more clear and the more you humanize them and the more you realize what their strengths, what their challenges are, what their pains, their frustrations, their concerns are. And you map this out, the better you're going to be able to do marketing, target them, create your sales presentation, scripts, pitches, whatever you're doing to be more effective and to teach your team about them so they understand these different avatars. And so yeah, we've done the same thing at DoorGro. We have very clear avatars that we target and that we focus on. And yeah, and we gear our products towards directly towards those avatars and what their challenges are. So love that. It's a great tip to share. and I love the the I the the focus on relationships, which I think is is paramount. So cool. Well Corey, great stuff. Really appreciate you coming on, telling us about Planomatic. How can people find Planomatic and how can they get started? the easiest way is just planomatic.com, just like it's spelled. you can Kori Covrigaru (34:59) The easiest way is just planomatic.com, just like it's spelled. You can email me always at k-o-r-i at planomatic.com. You can also find us in the marketplace on Atfolio's marketplace, Buildium's marketplace as well. We're all over Narpoem, so if you come to our show, come find us. We're usually in one of the bigger booths because we're preferred partners with Narpoem. So it's not too hard to find us. Go to our website, check us out, reach out to me. Always happy to hear from classic. Jason Hull (35:13) in this marketplace as well. We're all over Narbum. So if you come to a show, come find us. we're usually in one of the bigger booths because we're for partners with Narbum. So it's not too hard to find us. Go to our website, check us out, reach out to me. Always happy to hear from class prospects as well as existing clients. Any feedback anybody has that's another things we ask for. Kori Covrigaru (35:27) Prospects as well as existing clients any feedback anybody has that's another things we ask for a hell of a lot of feedback often too much But yeah easy to find and we welcome everybody Jason Hull (35:36) But yeah, easy to find. Cool, awesome. Tell them that you heard about them from the DoorGro Show podcast if you see this. Kori Covrigaru (35:42) Talon, DoorGro, I've got a special coupon if you tell me you heard about us from the DoorGro show. I'll hook it up. Jason Hull (35:49) Cool. Awesome. We appreciate that. So that he'll give you a special deal. All right. Very cool. Well, Corey, thanks for being here. Appreciate you coming on the DoorGrow show. For those that are enjoying this or watch our show, if you've ever felt stuck or stagnant, you want to take your property management business to that next level. You've been hitting a wall. You've been frustrated for a while. You've tried different marketing channels. You feel like you're just getting sold a bill of goods sometimes. You're just you're frustrated. Reach out to us at doorgrow.com, we can help. So for a free training on how to get unlimited free leads, text the word leads to 512-648-4608. Also join our free Facebook community just for property management business owners by going to doorgrowclub.com. You can also join that by going to getting our DoorGrow Hub app that is in the Google Play Store or the Apple App Store. And if you want tips, tricks, or ideas and to learn about our offer, subscribe to our newsletter by going to doorgrow.com/slash subscribe. And if you found this episode even a little bit helpful, don't forget to subscribe and leave us a review. We'd really appreciate it. It helps us out. Until next time, remember the slowest path to growth is to do it alone, all by yourself. So let's grow together. Bye everyone.
Londres, 19 juillet 1938. Dans quelques semaines, les accords de Munich. Dans quatorze mois, la guerre. Et cet après-midi-là, chez Sigmund Freud, on attend Salvador Dalí.C'est une histoire vraie. Clémence Boulouque en a fait un roman, Le Sentiment des crépuscules, paru en 2024 et aujourd'hui réédité en poche chez Folio...
En este episodio de la Sala de Referencia, examinamos dos documentos fascinantes: Restory, un análisis forense sobre la restauración de hardware noventero, y Motorslice, una expedición de combate contra maquinaria gigante. Además, inauguramos la sección "El Folio Personal", donde abro el cajón de mis recuerdos para relatar cómo Limbo cambió mi percepción del medio sin saber que estaba ante mi primer manuscrito independiente.#Indieteca #VideojuegosIndie #Limbo #Motorslice #Restory
This week we're putting The Tonearm's needle on Florida sound artist Josh Mason.Mason's new album, Kicking A Dark Horse, is out now on greyfade as a hardcover book paired with modular synthesizer music, the two built to zipper together rather than stand apart.We talk about the punk rock roots underneath all that circuitry, why only the album's first and last tracks have a fixed place, and what Cortázar's Hopscotch has to do with any of it.(The musical excerpts heard in the interview are from Josh Mason's Kicking A Dark Horse)—Dig DeeperArtist and Album:Visit Josh Mason at joshmason.info and follow on Instagram and BandcampPurchase Kicking A Dark Horse — Bandcamp (FOLIO hardcover + digital)European orders — SoundohmKicking A Dark Horse — full catalog page, credits, and pressLabel and Format:greyfadeThe FOLIO format — greyfade's hardcover book music edition; Kicking A Dark Horse is the third releaseJosh Mason's greyfade artist pagegreyfade listening platformCollaborators:Joseph Branciforte — greyfade founder, co-producer, mastering engineer, and FOLIO interior designer"In Conversation: Josh Mason & Joseph Branciforte" — the long-form interview at Branciforte's Patch Notes, covering the gear, the writing, and the punk ethos in Mason's own wordsInstruments and Method:Xaoc Devices Leibniz subsystem — the binary-logic modular system the record was built on, which Mason has called "the final boss… in terms of instrument design that made no sense to me"Literary References:Hopscotch by Julio Cortázar — the 1963 novel with an alternate scrambled reading order, translated by Gregory RabassaThe Unfortunates by B.S. Johnson — the 1969 "book in a box," 27 unbound sections with only the first and last fixedHow to Write One Song by Jeff Tweedy — the songwriting book Lawrence cites on writing by removalArt References:Mark Rothko at Tate Modern — the Rothko Room, hung according to the artist's own lighting stipulations: "The light, whether natural or artificial, should not be too strong"Selected Press for Kicking A Dark Horse:IGLOOPopMattersBrainwashedTextura15 QuestionsFoxy Digitalis—Dig into this episode's complete show notes at podcast.thetonearm.com—• Did you enjoy this episode? Please share it with a friend! You can also rate The Tonearm ⭐️⭐️⭐️⭐️⭐️ and leave a review on Apple Podcasts.• Subscribe! Be the first to check out each new episode of The Tonearm in your podcast app of choice.• Looking for more? Visit podcast.thetonearm.com for bonus content, web-only interviews + features, and the Talk Of The Tonearm email newsletter. You can also follow us on Bluesky, Mastodon, YouTube, and LinkedIn.• Be sure to bookmark our online magazine, The Tonearm! → thetonearm.com Hosted on Acast. See acast.com/privacy for more information.
This week we're putting The Tonearm's needle on Florida sound artist Josh Mason.Mason's new album, Kicking A Dark Horse, is out now on greyfade as a hardcover book paired with modular synthesizer music, the two built to zipper together rather than stand apart.We talk about the punk rock roots underneath all that circuitry, why only the album's first and last tracks have a fixed place, and what Cortázar's Hopscotch has to do with any of it.(The musical excerpts heard in the interview are from Josh Mason's Kicking A Dark Horse)—Dig DeeperArtist and Album:Visit Josh Mason at joshmason.info and follow on Instagram and BandcampPurchase Kicking A Dark Horse — Bandcamp (FOLIO hardcover + digital)European orders — SoundohmKicking A Dark Horse — full catalog page, credits, and pressLabel and Format:greyfadeThe FOLIO format — greyfade's hardcover book music edition; Kicking A Dark Horse is the third releaseJosh Mason's greyfade artist pagegreyfade listening platformCollaborators:Joseph Branciforte — greyfade founder, co-producer, mastering engineer, and FOLIO interior designer"In Conversation: Josh Mason & Joseph Branciforte" — the long-form interview at Branciforte's Patch Notes, covering the gear, the writing, and the punk ethos in Mason's own wordsInstruments and Method:Xaoc Devices Leibniz subsystem — the binary-logic modular system the record was built on, which Mason has called "the final boss… in terms of instrument design that made no sense to me"Literary References:Hopscotch by Julio Cortázar — the 1963 novel with an alternate scrambled reading order, translated by Gregory RabassaThe Unfortunates by B.S. Johnson — the 1969 "book in a box," 27 unbound sections with only the first and last fixedHow to Write One Song by Jeff Tweedy — the songwriting book Lawrence cites on writing by removalArt References:Mark Rothko at Tate Modern — the Rothko Room, hung according to the artist's own lighting stipulations: "The light, whether natural or artificial, should not be too strong"Selected Press for Kicking A Dark Horse:IGLOOPopMattersBrainwashedTextura15 QuestionsFoxy Digitalis—Dig into this episode's complete show notes at podcast.thetonearm.com—• Did you enjoy this episode? Please share it with a friend! You can also rate The Tonearm ⭐️⭐️⭐️⭐️⭐️ and leave a review on Apple Podcasts.• Subscribe! Be the first to check out each new episode of The Tonearm in your podcast app of choice.• Looking for more? Visit podcast.thetonearm.com for bonus content, web-only interviews + features, and the Talk Of The Tonearm email newsletter. You can also follow us on Bluesky, Mastodon, YouTube, and LinkedIn.• Be sure to bookmark our online magazine, The Tonearm! → thetonearm.com Hosted on Acast. See acast.com/privacy for more information.
Folio de registro: Sesión de consulta rápida en la Sala de Referencia. En este volumen de nuestro podcast diario, el Archivista desciende a los estantes más recónditos para examinar tres incunables en proceso de gestación. Desenterramos las promesas y misterios mecánicos de dos tomos procedentes del Cono Sur —Yupai y Swamp Daughter, desde las tierras de Argentina— y cruzamos el Atlántico para examinar la delicadeza narrativa de Amimi, procedente de España. Únete a esta sesión de cotejo rápido donde analizamos las primeras páginas de estas obras independientes antes de que sean catalogadas oficialmente en la orden. Entrada registrada en el archivo. La biblioteca permanece abierta
Il y a quatre-vingt dix ans, l'Espagne basculait dans la guerre civile. Le 17 juillet 1936, le pays entrait dans l'une des tragédies majeures du XXè siècle, une guerre qui a brisé durablement la société espagnole et dont les mémoires restent, aujourd'hui encore, profondément disputées. Et si l'Espagne regarde encore autant son passé, c'est aussi parce qu'elle est traversée, au présent, par de fortes tensions politiques : sur la mémoire, sur les autonomies, sur le rapport à l'opposition, sur la place du pays en Europe et dans le monde. Que nous dit encore 1936 de l'Espagne d'aujourd'hui ? Dans un contexte assombri par les scandales de corruption qui planent sur son entourage et l'orbite du PSOE, comme du gouvernement, Pedro Sanchez conduit un pays toujours travaillé par de fortes crispations. Invités : Amalio de Marichalar y Saenz de Tejada, coordinateur d'« Espagnol à Espagnol pour la Constitution » et de 33 associations de la société civile de toute l'Espagne Miguel Angel Garcia Carrasco, chargé de recherche à la Fondation pour la Recherche Stratégique Benoît Pellistrandi, historien, spécialiste de l'Espagne. Les fractures de l'Espagne. De 1808 à nos jours, collection Histoire chez Folio.
AI is everywhere, but are property management companies asking the right questions before implementing it? In this episode of the #DoorGrowShow, Jason Hull sits down with Mo Hussain to discuss why successful AI adoption has far less to do with technology and far more to do with operational clarity. Instead of chasing the latest AI tools, Mo introduces his Measure, Map, Automate framework to identify operational bottlenecks, uncover hidden profit leaks, and build workflows that actually improve business performance. Together, they explore why clean data is the foundation of automation, how undocumented processes create costly inefficiencies, and why AI should enhance human decision-making rather than replace it. You'll Learn [00:00] Meet Mo Hussain and the Measure, Map, Automate Framework [03:20] Why Most Companies Ask the Wrong AI Questions [08:10] The Role of Clean Data in AI Success [12:45] Mapping Workflows Before Automating Them [15:30] The Process Myth and Better Operational Systems [21:10] Building Accountability Into AI Workflows [25:15] Designing AI Agents That Actually Perform [27:45] Turning Operational Data Into Business Growth [29:15] Final Advice for Property Management Leaders Quotables "AI value really truly is workflow value." Mo Hussain "AI depends on trusted operational data." Mo Hussain "The winners are not gonna be the companies that have the most amount of data, but they're the ones that can convert data into consistent operating actions." Mo Hussain Resources DoorGrow and Scale Mastermind DoorGrow Academy DoorGrow on YouTube DoorGrowClub DoorGrowLive Transcript Jason Hull (00:00) welcome everybody. I'm Jason Hull, the founder and CEO of DoorGrow, the world's leading and most comprehensive coaching and consulting firm for long-term residential property management entrepreneurs. For over a decade and a half, we have brought innovative strategies and optimization to the property management industry. At DoorGro, we are on a mission to transform property management business owners and their businesses. We want to transform the industry, eliminate the BS, build awareness, change perception, expand the market, and help the best property management entrepreneurs win. Now let's get into the show. And my guest today is Mo Hussain, and we're going to be talking about how property management companies can stop drowning in data and start turning it into real operational growth. In this episode, Mo is breaking down the measure, map, and automate framework that he has built and approach an approach to uncovering hidden margins, reducing manual oversight, and getting more value out of every door in your portfolio. right. is Mo Hussain. Mo, welcome to the show. Mo Hussein (01:01) Hey Jason, happy to be here. Jason Hull (01:03) So today we're going to be chatting a little bit about how property management companies can stop drowning in data and start turning it into real operational growth. And Mo's going to break down the measure, map, and automate framework, his approach for uncovering hidden margins, reducing manual oversight, and getting more value out of every door in your portfolio. So cool, measuring is important. We'll get into that. So before we get into that, Mo, Can you give people a little bit of background on yourself? How did you get into entrepreneurism? How did you get connected to property management? And help everybody understand who Mo is. Yeah. Mo Hussein (01:42) Yeah. great question. So I I've been in this industry now for probably coming up on 20 years at this point. I I worked at some of the prop tech and software providers that are prevalent in the space. Namely, I worked at both YARTI App Folio, which are both kind of headquartered in in Santa Barbara. and a little bit over ten years ago, I started a consultancy and accounting CPA practice that specifically focuses on Jason Hull (01:56) Namely, I worked at both YARDIE and at Folio, which are both kind of headquartered in in Santa Barbara. a little bit over ten years ago, I started a consultancy and accounting TPA practice that specifically focuses on prop tech and real estate. So we offer consultations with implementations, custom reporting, operationalizing around technology, which is which is now the buzz around kind of AI and automation at this point. Mo Hussein (02:11) Prop tech and real estate. So we offer consultations with implementations, custom reporting, operationalizing around technology, which is which is now the buzz around kind of AI and automation at this point. and then we've also built products for the space to help with automations, help with you know accounting compliance and bringing visibility and custom reporting capabilities to operators. So kind of leveraging all the experience. Jason Hull (02:25) And then we've also built products for the space to help with automations, help with you know, accounting compliance and bringing visibility and custom reporting capabilities to operators. So kind of leveraging all the experience Mo Hussein (02:40) from working as a consultant and also as an accountant and even working as some of these tech providers now being a actual supplier in the industry. Jason Hull (02:41) from working as a consultant and also as an accountant and even working as some of these tech providers now being a aqua supplier in the industry. Very cool. Very cool. So you're a little bit nerdy. Mo Hussein (02:52) A little bit. Data. I love data. Right. Jason Hull (02:53) Okay, so am I. So am I. All right. So cool. So let's talk nerdy to me, Mo. All right. So let's let's chat about this. So let's get into it. So t tell us about this. Wha why is this wh how'd you come up with this framework? Why is this important? I love frameworks because frameworks are usually where we take something that we notice a pattern in, there's some complexity involved, and we make it simple. So explain to us. Mo Hussein (02:59) Yeah. Jason Hull (03:18) Where does the measure map and automate framework kind of come from? Mo Hussein (03:22) Right, right. And this is this kind of stems from a conversation you probably have with plenty of your your clients and even prospects when you start engaging, you know, the the the very popular question now of how do we use AI? I want to streamline and automate. And it's a very loaded, it's a very loaded, fairly ambiguous question, right? How do we use AI? We want to implement AI into our operations, right? Jason Hull (03:23) And this is this kind of stems from a conversation you probably have with plenty of your You know, the the the the very popular question now, how do we use AI? It's a very loaded, fairly ambiguous question, right? How do we use AI? We want to implement AI more. Mo Hussein (03:48) when conversely, like you know, operators and property managers should be starting with a different qu set of questions, right? Like how like where are we losing things like NOI, margin, time, control, or even consistency, right? AI really only matters when it connects and automation really only matters when it connects to a to a revenue lever or some type of a cost lever or productivity gain or or risk reduction, right? Jason Hull (03:50) Conversely, like you know, operators, property managers should be starting with a different set of questions, right? Like how like where are we losing things like NOI, margin, time, control, or even consistency, right? AI really only matters when it connects in automation really only matters when it connects to a to a revenue lever or some type of a cost lever, productivity gain or or risk reduction, right? Yeah. there's there's a couple Mo Hussein (04:14) and there's there's a couple of key components Jason Hull (04:16) key components in even conversations that you've probably even had with with property managers today is that firstly like you know operators today they already have a lot of data. They probably have access to a lot of different data sets across, you know, operations, but it's probably, you know, disconnected and disjointed and different reports and disconnected systems, hidden in spreadsheets and and dashboards that probably don't drive much much action, right? and everybody wants Mo Hussein (04:17) in even conversations that you've probably even had with with property managers today is that firstly, like, you know, operators today, they already have a lot of data. They probably have access to a lot of different data sets across, you know, operations, but it's probably, you know, disconnected and disjointed and different reports and disconnected systems hidden in spreadsheets and and dashboards that probably don't drive much much action, right? and everybody wants to Jason Hull (04:43) to automate and execute Mo Hussein (04:43) automate and execute an operational kind of workflow. But the hard part is not whether, you know, AI can really do something, but the hard part is whether a company even knows where value is leaking and who owns that action and and whether these workflows are even clear enough to to be able to automate. And that's kind of the premise of this framework is to kind of measure what that pain is, you know, map that workflow, automate that repetitive work and manage Jason Hull (04:45) an operational kind of workflow. The hard part is not whether you know AI can really do something, but the hard part is whether a a company even knows where value is leaking and who owns that action and and whether these workflows are even clear enough to to be able to automate. And that's kind of the premise of this framework is to kind of measure what that pain is, you know, map that workflow, automate that repetitive work, and manage ideally performance through some type of closed loop accountability. We just put an actual word to it, right? A framework to it, I'm sure Mo Hussein (05:07) ideally performance through some type of a closed loop accountability. We just put an actual word to it and a framework to it, but I'm sure very similarly to the conversations that you're probably having also even with customers. Jason Hull (05:15) Very similarly to the conversations that you're probably having also with customers. Yeah, yeah, got it. Yeah. it's interesting because we're now seeing a lot of these tech companies or tech forward companies that are kind of backtracking on AI a little bit. They were giving out basically blank checks to use AI as much as they could. Some were even creating sort of a contest internally, incentivizing like who could use the most tokens. Mo Hussein (05:29) Mm. Right. You're right. Jason Hull (05:41) Which is a little bit insane to just give people a blank check as if that always the more tokens you burn, the more productivity is being created, right? Mo Hussein (05:51) Right, right, right. And we're seeing, yeah, and you know, as we're seeing these newer models that are coming out, whether it's, you know, through Cloud, Anthropic or even these other these other LLMs, the token utilization is becoming more and more expensive, especially with these newer models. And so now the question of just like, hey, how is that utilization actually translating to actual business value? Right. And this was a question that eventually would have been would have been pushed, right? Jason Hull (05:54) Yeah and you know. Of just like, hey, how's that utilization actually translating to actual business value? Right. Yeah. Yeah. Yeah. I love it. Like how to use AI. Yeah. Bad question. A better question is how do we actually make sure we're creating more profit? How do we actually make sure we are lowering costs? Like And that's the the idea, they think, well, AI must be so much cheaper than people. And what's interesting, I've also seen some reports lately showing the amount of money these different LLMs are losing right now. They're spending a massive amount of money to deliver AI to us at a super cheap price right now. And but they're losing money. Every time we're chatting, they're losing money. Mo Hussein (06:47) Mm-hmm. Right. Right. Jason Hull (07:01) And that's that's a wild business model. They're obviously hoping to win some sort of AI race. They're hoping to get us maybe in the future. And there's a lot of talk lately as well of people thinking we gotta shift to local models. Like we gotta I gotta run this AI stuff on my own computer and not be giving all my money to anthropic or open AI you know, open AI or whatever. So okay. Mo Hussein (07:15) Mm-hmm. Right, right. Right. Jason Hull (07:26) Cool. So let's continue on. Me measure, map and automate. Yeah. Yeah. Mo Hussein (07:29) Yeah. Yeah. And by the way, going on your point, Jason, it's you know, you you also, you know, creating automation and leveraging these models locally, it there's definitely value in that. But you know, now more than ever, f you know, teams are kind of distributed, right? And so ideally, if you've built automations and leveraging these L LMs and Jason Hull (07:35) Yeah, y you also you know Locally it is definitely that Teams are kind of distributed, right? Yeah. Ideally, if you've built automations and leveraging these LLMs and Mo Hussein (07:52) And things of that sort. You probably want to have like some type of an interface that's like cloud based, right? Or for folks to be able to kind of collaborate in some type of a ideally like a safe environment, right? and so measure, map and and automate. So you know, there's there's kind of those three components to be able to actually fully ideally leverage leverage AI. But Jason Hull (07:55) some type of a an interface that's like cloud based, right? Or for folks to be able to kind of collaborate in some type of a ideally like a safe environment, right? yeah. So measure, map and and automate. So you know there's there's kind of those three components to be able to actually fully ideally leverage leverage AI but there's there's a couple like kind of key core components that feel like Mo Hussein (08:20) There's there's a couple of like kind of key core components that I feel like is very important for folks to to really understand before they can they they can even take advantage of of AI, right? so one is you know AI, AI value really truly is workflow value. And so like the most the biggest opportunities when it comes to automation leveraging AI is things that are repetitive. Jason Hull (08:25) is very important for folks to to really understand before they can they they can take advantage of of AI, right? so one is, you know, a AI AI value really truly is a workflow value. And so like the most automation leveraging AI as things that are repetitive, you know, judgment heavy, ideally high volume workflows. Think about things like you know, leasing follow-up, delinquency, turns, maintenance, triage, variance explanations. another another key thing to understand is you know AI depends on trusted ideal operational data. And so if you don't have accurate or clean property unit, resident, vendor, Mo Hussein (08:44) you know, judgment heavy, ideally high volume workflows. Think about things like you know, leasing follow-up, d delinquency, terms, maintenance triage, variance explanations. another another key thing to understand is, you know, AI depends on trusted ideally operational data. And so if you don't have accurate or clean property unit, resident vendor payment data and it's and it's inconsistent, you know, AI just Jason Hull (09:10) payment data and it's and it's inconsistent, you know, AI just helps accelerate the wrong answer, right? This notion of like hallucinations also kind of exist. and you know insights without ownership is is just is really just theater. And so although AI may identify a problem and recommend an action, things need to be routed, right? And asci you know action needs to be assigned, there needs to be some accountability that gets created there and then a measurement of of of Mo Hussein (09:13) helps accelerate r the wrong answer, right? And the this notion of like hallucinations also kind of exist. and you know insights without ownership is is just is really just theater. And so although AI may identify a problem and recommend an action, things need to be routed, right? And as I you know action needs to be assigned. There needs to be some accountability that gets created there and then a measurement of of of a of of a of a result. Jason Hull (09:40) of of a of a result. and then lastly like humans humans control still matters, right? Things that have a very high potential opportunity cost. you know, operators should be very careful on how they utilize AI. So, you know, things around fair housing, sensitive sensitive decisions like screenings, evictions, legal communication, you know, employee decisions and maybe even large payment loopholes and so Mo Hussein (09:42) and then lastly like humans, humans control still matters, right? Things that have a very high potential opportunity cost. you know, operators should be very careful on how they utilize AI. So, you know, things around fair housing, sensitive sensitive decisions like screenings, evictions, legal communication, you know, employee decisions and maybe even large payment approvals. And so Once we have these kind of these table stake table stake items, if you will, kind of address, then you know we can move on to kind of you know the our framework of kind of measure, map, and automate. And so in each of these different components have different purposes, you know. The whole point of the measure step is is to quantify where pain exists and to validate kind of being buying versus buy like building. And so you want to ask things like where Jason Hull (10:09) Once we have these kind of these table stakes stakeheads, if you will, kind of addressed, then you know, we can move on to kind of, you know, the our framework of kind of measure, map, and automate. And so and each of these different components have different purposes, you know. The whole point of the measure step is is to quantify where pain exists and to validate kind of being buying versus buy like building. And so you want to ask things like where Mo Hussein (10:36) where time, where margin, where service quality or accountability is lost today, right? Examples can be things like, you know, days vacant, you know, delinquency rate, maintenance response times. These would be kind of like outputs like invoice coding time, reporting hours, renewal conversions, right? Jason Hull (10:37) Where time, where margin, where service quality or accountability is lost today, right? Examples can be things like, you know, days vacant, you know, delinquency rate, maintenance response times. These would be kind of like outputs like invoice coding time, reporting hours, renewal conversions, right? Yeah. Got it. Yeah, that that makes a lot of sense. So you've got to be you have to have good data. Which the crux of th where their data is all probably housed is inside of their property management software. Mo Hussein (11:06) Right. Jason Hull (11:07) And so hopefully that software is kinda tracking some of this stuff. But, you know, everybody's had a CRM that the team didn't put enough notes in. And then it becomes kind of useless, right? So you're like, what happened with Fred on that call earlier, you know, or previously? I I think I think we talked about this. Can't remember. Why aren't you putting in notes? And so then the flaw becomes the human in the loop in a lot of instances. But then you're saying, you know, also humans matter. Like Mo Hussein (11:14) Right. Right. Jason Hull (11:34) Related to fair housing. We've got to have the human in the loop making decisions. I don't think it would go fair very well to be standing in front of a judge and say, Well, the AI messed this up. It wasn't me. Mo Hussein (11:43) Right. Right. Right. Yeah, that's very that's very correct. the the the other thing is is that you know software is a tool, right? So they you know, for like that example that you just gave of like, hey, you know, I had a conversation with Freddie or an owner or what have you, and you know, the notes weren't captured. And so if there's if if if if there's there needs to be also a cultural Jason Hull (11:46) Yeah, that's very that's very Yeah, they you know, put like that example that you just gave of like, Hey, you know, I had a conversation And you know, the notes weren't captured. And so if there's if if if if there's there needs to be also Mo Hussein (12:06) shift within the organization to become more performance kind of driven, right? And using, you know, places of truth. You know, I, you know, we use Salesforce in our own internal kind of CRM and you know, there's this old ad like this old saying of just, you know, hey, if it didn't happen to Salesforce, it didn't happen at all. In other words, if your system of record hasn't been updated and things haven't been added to it Jason Hull (12:06) cultural shift within the organization to become more performance kind of driven, right? And using, you know, places of truth. You know, I you know, we use Salesforce in our own internal kind of CRM and you know, there's this this old like this old thing of just, you know, hey, if it didn't happen in Salesforce, it didn't happen at all. Right. Mo Hussein (12:29) to to ensure that it is correct and accurate and up to date, then Jason Hull (12:29) to it to to ensure that it is correct and accurate and up to date, then the organization sees it as, you know, as it didn't happen. And somebody, you know, using anecdotal feedback like, well I did this, but I just didn't update this. And so that's it's very important that, you know, whatever system you're using to kind of measure different KPIs and metrics, that that, you know, that behaviors within the organization are shifting towards that. And it's it's something it's a cultural shift that needs to also Mo Hussein (12:32) the organization sees it as you know as it didn't happen. And somebody, you know, using anecdotal feedback of like, well I did this, but I just didn't update this, it means it didn't happen. And so that's it's very important that, you know, whatever system you're using to kind of measure different KPIs and metrics, that that, you know, that behaviors within the organization are shifting towards that. And it's it's some it's a cultural shift that needs to also cascade also from from leadership down as well. Jason Hull (12:57) Cascade also from leadership down. Yeah, the advantage we have nowadays with all the AI stuff that's come out is now pretty much everything gets transcribed everywhere. So calls get transcribed, notes can be created automatically. You can also go back and ha check the transcription on a call or a zoom call or recording, figure out what happened. So that you know, not leaving notes in the CRM is a little bit less of a problem than it was in the past. So we've so we've chatted a bit about measure. What is what's important about mapping or map? Yeah. So this is this goes back to my previous point about like you know AI value being it it is workflow value. Yeah so you know you've measured you've identified you know your measurements and KPIs. So whatever those KPIs may be. Next what you need to do is map what the actual Mo Hussein (13:30) The mapping. Yeah. So this is this goes back to my previous point about like, you know, AI value being it is workflow value. And so, you know, you've measured, you've identified, you know, your measurements and KPIs, you know, days vacant, delinquency, whatever those KPIs may be. Next, what you need to do is map what the actual what the actual workflows that are happening, not how leadership or staff thinks it's happening. Jason Hull (13:53) what the actual workflows are happening, not how leadership or staff thinks it's happening. There's a very key kind of a distinction is that, you know, a lot of operators and teams kind of assume, hey, you know, we have a set process, but it may not be happening the way that they are envisioning or the way that they're assuming that this is happening. Yeah. And and map that entire workflow end to end. Mo Hussein (13:59) The very key kind of distinction is that, you know, a lot of operators and teams kind of assume, hey, you know, we have a set process, but it may not be happening the way that they are envisioning or the way that they're assuming that this is happening. And and map that entire workflow end to end. identify what systems are involved, where handoffs occur, where approvals are required. Jason Hull (14:21) identify what systems are involved, where handoffs occur, where approvals are required, Mo Hussein (14:27) where judgment calls are are are are kind of made. And so, you know, every company has, you know, things like experienced managers and accountants and maintenance folks and and they usually know what good looks like versus what bad looks like. And so AI here is to help kind of convert that tribal knowledge ideally into a repeatable operating model. And so examples of how that mapping Jason Hull (14:28) where judgment calls are kind of made. And so every company has you know things like experienced managers and accountants and maintenance folks, and and they usually know what good looks like versus what bad looks like. And so AI here helped kind of convert that tribal knowledge ideally into an overviewable operative model. So examples of that mapping would be is you know, hey, what is the entire need to lease workflow? Mo Hussein (14:50) would be is, you know, hey, what is the entire lead to lease workflow? You know, Jason Hull (14:54) You know, what is the work order to completion, you know? what is our renewal offer to sign and executed actual renewal? And so and actually and again documenting that, a a lot of organizations have some notion of what that workflow kinda looks like. but Mo Hussein (14:54) What is the work order to completion? You know? what is our renewal offer to signed and executed actual renewal? And so and actually, and again, documenting that. A a lot of organizations have some notion of what that workflow kind of looks like. but you know, they haven't actually done they may not have documented, or if they did, it's not updated and they have an out of date SOP or a process diagram. Jason Hull (15:12) you know, they haven't actually gotten any INOT documents in or if they did, it's not updated and they have an out of data so P or a process diagram. Mo Hussein (15:22) And that's that's and that's that's that's a very important kind of key aspect of kind of this process. Jason Hull (15:22) and that's that's and that's that's that's a very important kind of key aspect of kind of this process. Yeah, yeah. Well I a lot of times I end up talking with clients and I've noticed kind of this pattern or trend in the industry of I call it the process myth where everybody thinks if we just had better processes all of our hopes and dreams would come true when it comes to the off side of the business and we would be more profitable. And especially see this in the two to four hundred door range in single family or small multi-residential property management. And so the challenge there is th that it's impossible to create enough processes, KPIs, and systems to make mediocre people be great. But they pe that doesn't stop business owners from trying. They they're like Mo Hussein (15:59) Right. Right. Jason Hull (16:04) They they they wake up in the morning, they're like, I want to play an impossible game today. And they they still try. And I call it the process myth because if you have really great people, even if your processes are garbage, that I've seen these businesses still perform well. But the reverse is not true. You have mediocre people, you could have insane amounts of systems and processes and stuff, and the business still has a lot of headaches and problems. Mo Hussein (16:16) Mm-hmm. Jason Hull (16:29) And so I've kind of noticed this pattern. I call it the three levels of process. And level one is documentation. It's just like writing stuff out. But that's kind of like the owner's manual in the glove box of the car. Nobody looks at it, it doesn't get updated. You know, it's like it's it's it's gathering dust, and people don't actually, that's not actually how the processes are run. And over time, things gravitate towards ease or grace or what the flows best for the person doing the job. Mo Hussein (16:39) Mm-hmm, mm-hmm. Jason Hull (16:57) Not for what's best for the job sometimes. And so it gravitates a little bit towards chaos or being worse. Then there's this level two, which is checklists. This is where people are using things like Asana or Process Street or Lead Simple or they some sort of checklist space system where now they're verifying the works getting done in a certain way. But checklist has its own problems in that it's very linear and not every process is linear. Mo Hussein (16:59) Right, right. Read simple. Mm-hmm. Mm-hmm. Jason Hull (17:24) There's decisions and splits and merges and sting things happening concurrently in property management. And so the challenge with checklist also it can tend to slow things down. It's not as efficient. So the next level and the problem I had with checklist, we used to use process street, is that it it if anytime a process got complicated, I had to build logic and you know, if-then sort of situations into it. And it usually got to the point where I didn't even understand it. Like a year later, I'm looking at a process. I'm like, I had to retranslate this back into something that made sense to my brain. And I always, and the nerd had to be the one that did all the updates on it because nobody else could understand it. So then we eventually graduated to level three. So level three is visual workflow. This is for humans. Mo Hussein (18:01) Right. Mm-hmm. Jason Hull (18:13) And so, and with with this, my tip to everybody listening, if you have a system, whether it's checklist or it's any of these three levels, you know, documentation, checklist, or visual workflow, that you your first two processes you make as an operator or as a business owner is how to create a process in this system is number one. And number two, how to QA. Mo Hussein (18:26) Did Jason Hull (18:37) A process that is made in the system to know it's actually a good one. If you just make those two, you don't have to do any of the other stuff. Everybody else can do it. You just make those two. That's my tip for all you business owners. And now with AI, you can start adding AI. Once you have things visually mapped out, it's you've got the map like you're talking about. Now you can figure out all right, where can AI take over some of this stuff? And where do we still need the human in the loop? Right. So yeah. Mo Hussein (18:43) Mm. And automation. Mm-hmm. Yep. Yeah. Right, Jason Hull (19:05) So any tips for those listening to this that are already geeking out with AI, they're doing a little bit of this measuring and mapping and automating. What are some of the biggest challenges you've noticed where this kind of breaks down or people are making mistakes? Mo Hussein (19:19) It's it's honestly it's the it's the you know, AI value. it's it's a lot of the small individual decisions that are made in a in a repetitive fashion and that that are made a lot that really are gonna unlock like true value for for any operator. And so like, you know, having very clean data, standardized, you know, systems of truth by what we mean by that is that, you know, hey, you know. Jason Hull (19:20) It's it's honestly it's the it's the you know, AI value it's it's like true value for for any op clean data, standardized, you know, systems of truth. But what we mean by that is that, you know, hey, you know, you know, whatever work order system that you're using, for example, has accurate, you know, work order data. People, you know, you're making a segment for actually closing out the work order when they complete it. Hey, the end of the week, I'm gonna now try to remember what I did earlier in the week. Mo Hussein (19:47) you know, whatever work order systems that you're using, for example, has accurate, you know, work order data. People, you know, your maintenance technicians are actually closing out the work order when they complete it. Not just, hey, the end the week, I'm gonna now try to remember what I did earlier in the week. Close it out. So the data is the data can't be trusted, then AI is just going Jason Hull (20:04) data the be trusted and AI Mo Hussein (20:07) to cause additional kind of confusion. And so having accurate systems of record. And I gave that example of of of a work order when a technician kind of closes that, right? the process map, I think the you know, the three buckets are like three level that you kind of gave, I think is a great, great. Jason Hull (20:20) Yeah, yeah. Yeah, that makes sense. yeah. level that you kinda gave I think it's a great, great anecdote and framing of how processes should be kind of looked at. And and I think one thing that a lot of operators usually tend to overlook or assume is you know how things are being done versus how they actually are being done within the schemes, right? So an owner somebody at some point said, okay hey this is a process we're gonna take and then over time that just kind of got changed. Mo Hussein (20:29) anecdote and framing of how processes should be kind of looked at. And and I think one thing that a lot of operators usually tend to overlook or assume is you know how things are being done versus how they actually are being done within the teams, right? It's an owner, somebody at some point said, okay, hey, this is the process we're gonna take. And then over time that just kind of got changed. And there may be, you know, two different property managers Jason Hull (20:55) And there may be, you know, two different property managers Mo Hussein (20:58) operating in two different regions in the same company that are doing leasing renewal differently, right? That going back to that point that you mentioned about systematizing and having accountability loops and task base or like checklist items and ensuring that those things are actually done in that same quality and that same fashion is very, very key. And so getting data, like getting the right data, accurate data, Jason Hull (20:58) operating in two different regions in the same company that are doing these things renewal differently. Right. That point that you mentioned about synthesizing and having accountability loops and task based or like checklist items and ensuring that those things are actually done in that same quality, in that same fashion is very, very key. And so getting data, getting the right data, accurate data Mo Hussein (21:23) and then also like your process mapping and your Jason Hull (21:24) And then also like your process mapping and your processes kind of documented. I think I think the visual representation is a great way to have that. And those are the two key things that ninety percent of folks that are trying to leverage AI and automation and even the folks that are starting to try to jump into this space and try to automate and use AI for these things like usually we're like where where they're really struggling with. got it. Yeah, I think Mo Hussein (21:26) processes kind of documented. I think I think the visual representation is a great way to have that. Those are the two key things that ninety percent of folks that are trying to leverage AI and automation and even the folks that are starting to try to jump into this space and trying to automate and use AI for these things like usually we're like we're where they're really struggling with. Jason Hull (21:50) I was just on a webinar recently and they were talking about building AI agents and they were talking about if you want to make really effective AI agents, you need to give them a really good job description, just like a human. And what what's really funny is if you we coach clients on this a lot, but if we tell the clients to to go, we coach clients on Creating job descriptions. We call our version of them R docs because each section starts with an R, like role, responsibility, et cetera, all the typical stuff. But then we have some additional sections that we found really paramount. So what we'll tell them to do is go ask your team members, give them this framework, and have them create their own R Doc. And then you take a look at this and see if that's what you would have created. Because it's never like what they think their job is. It's usually very different than what the business owner thinks their job is. Mo Hussein (22:25) Mm-hmm. Right. Jason Hull (22:36) And maybe even different what the manager, the ops person thinks the job is, but then you can actually literally get on the same page with them. You can be like negotiate this and be like, this is what we think your priorities should be, and what your outcomes should be, and what we want you to be able to accomplish. And this is helpful for them to know what they're aiming for so that they can please you because your team members want to please you if they're good. But usually there's a big disconnect, like you're saying, between what Mo Hussein (23:00) Mm-hmm. Mm-hmm. Jason Hull (23:05) the the employee thinks their j role and job is versus what their manager thinks they should be doing versus what the business owner thinks everybody should be doing. And so nobody's on the same page. And then you're everybody's roles are a little messy. And then you're going, let's give them processes now to work on. And they're not even clear on what their job is or what their role is. Yeah. And so same thing if you were going to build an AI agent and you were like, I want you to try and be good at everything. And then suddenly it's like really Mo Hussein (23:29) Right. Jason Hull (23:34) Hallucinating a lot and it's messing everything up and yeah. And it's not a realistic creature, you know, just like some people give create job descriptions that are for like four different personality types. Right. And then they hire somebody that maybe can actually do all four things, and we call those really highly adaptable, weird creatures entrepreneurs. And then they wonder why that property manager left and stole all their clients. Mo Hussein (23:34) Horrible. Right. Yeah. Jason Hull (23:57) Instead of finding somebody that's like really good at being one thing. Right. Yeah. And that's how you should see Asia. Mo Hussein (24:00) Right. That that that that role clarity is very, very, very important, right? And that's how you should see agents as well, is that like, hey, it's like a trained employee. And so you should exp you should expect the same level of, you know, investment involvement, if you will, and trying to and try to help them be the best of like, you know, whether it's a leasing agent, a maintenance coordinator, or whatever that their role may be. And I I think another aspect is and I'm curious how like how Jason Hull (24:12) you should expect the same level of you know investment involvement if you will and trying to and try to help them be the best of like you know whether it's a leasing agent a maintenance coordinator or whatever that their role may be and I I think another aspect is and I'm curious that like how you know when you guys are having conversations with clients around role descriptions stuff it's the concept of ownership like hey what you know how to how to align ownership to and lining that up to hopefully the mental business Mo Hussein (24:28) you know, when you guys having conversations with clients around role descriptions and stuff, it's the concept of ownership. Like, hey, what, you know, how to how to align ownership to and lining that up to hopefully an eventual business outcome or KPI or something so that, you know, their performance drives also the business performance, right? How have you guys had this conversation or how do you talk about kind of that concept? I can kind of allude to it without kind of explicitly calling it out. Jason Hull (24:42) Kate guy or something so that you know their performance derives also the business performance, right? Yeah. How do you talk about kind of that concept? You kind of allude to it without kind of explicitly calling it out. Yeah, I think well, sometimes I'll just totally call a business owner out on things. But I think what I think will be interesting is people are building starting to build agents. I think that they should. They should have an understanding of personality types. I think they should have an understanding maybe or a conversation with AI about what Myers Briggs type might be good for this agentic role. And because like somebody that's really good at like strategy and the strategist role, which would be like an INTJ in Myers Briggs, might be good at some operational stuff, but they would be really terrible at customer service. Mo Hussein (25:19) Mm-hmm. Jason Hull (25:33) Because a lot of INTJs don't even like humans, right? And so they're logical thinkers and they're really judging and they're practical and they're in you know introverted and they're really bad at understanding how the other person feels or even expressing that. And so you're you you don't want to create these try and create AI AI agents that are multiple split personality types, because I don't think they're gonna be as effective. And you can't also, just like you wouldn't want somebody building the process. QE QA QA of the process. You don't want them both. You don't want AI to be checking itself. Right. Right. The the brain that had problems doing the messing things up, maybe, or didn't do it totally right. You don't want them checking their own work. Right. And so, yeah, so I think this is going to be interesting that people are going to be building agents and they usually think just logically here's the context it needs, here's the role, whatever. But I think also maybe give it the personality that it. Mo Hussein (26:08) Right, right. Right. Jason Hull (26:29) What's the disc assessment for this person, this agent? What's the Myers Briggs type for this agent? And then if especially if they're communicating with humans or doing a task that you want them to be somewhat human like, they're going to be much better at doing this if you give it you create them in the right way. Just an idea. the other thing to know as a business owner, you need to know who you are so that you can build your dream team around you. So your advisors, whether they're agentic or human, your advisors, your team members, it should be built ultimately around you thriving and being healthy in your own business so that you've got the tea the tools and the resources that fit you. But most business owners make the mistake. Of trying to build the business around the business and then wonder why they're miserable and why they're kind of a slave to their own business. Right. Mo Hussein (27:16) Right. Right. Right. Jason Hull (27:20) So anyway, Mo, measure, map, automate, MMA. Doesn't involve fighting too much. You know, like mixed martial arts. It's a little bit on the, you know, less physical side of things. fun chatting about. Mo Hussein (27:26) No. Jason Hull (27:34) all the the AI stuff that's going. How can people anything else that you want to add to our conversation here about yeah this model? And then could you tell us a little bit about what you do and how maybe you help property managers with this stuff? Yeah. Yeah. so I guess just to put it succinct, kind of a a sandwich kind of takeaway. So yeah, operators need to wait for a perfect AI. Mo Hussein (27:48) Yeah. Yeah. so I guess just to put it succinctly, kind of a a a sandwich kind of takeaway. So, yeah, operators don't need to wait for a perfect AI strategy. Start by identifying, measuring where value exists, where things are leaking, then mapping workflows and then deciding what can be safely automated and measuring whether those actions improve performance. and so Jason Hull (28:00) Identifying, measuring where value exists, where things are leaking, then mapping workflows, and then deciding what can be safe and automated, and measuring whether. Mo Hussein (28:10) like you know, over time we'll see that you know the winners are not gonna be the companies that have the most amount of most amount of data, but they're the ones that can convert data into consistent operating actions across how they've operated every door. if you we help clients with you know putting together SOPs, also mapping their technology needs, where where they're where they're having operational leaks in the business can be Jason Hull (28:10) So like you know over time we'll see that you know the winners are not gonna be the companies that have the most amount of most amount of data, but they're the ones that can convert data into consistent operating actions across how they've operated every door. if you we help clients with you know putting together SOPs, also mapping their technology needs, where where they're where they're having operational leaks and the business can be optimized. Mo Hussein (28:37) Optimized further using Jason Hull (28:38) Further using technology and automation, we have a platform that we've built, Prop Strata, to actually connect and help with that automation type effort. and we're also we also do a lot of accounting and and CPA work. you can reach us at www.balanceasset solutions.com, and my emails mo at propstrata.com, or you can reach out to our team at info at balance asset. Mo Hussein (28:39) technology and automation. We have a platform that we've built, Prop Strata, to actually connect and and help with that automation kind of efforts. then we're also we also do a lot of accounting and and CPA work. you can reach us at www.balanceasset solutions.com and and then my email is mo at at propstrata.com or you can reach out to our team at info at balanceasset solutions.com. Jason Hull (29:03) Cool. So they could take a look at this at propstrata.com. Mo Hussein (29:07) Correct. W dot propstrata.com. Jason Hull (29:11) Okay, cool. Very cool. All right. yeah, check that out, everybody. It sounds interesting. All right. Well, Mo, I appreciate you coming out and hanging out with me here on the DoorGro show and sharing everything. All right. So if If you have ever felt stuck or stagnant in your property management business and you want to take it to the next level, reach out to us at doorgrow.com. We are the world's best at creating high-growth property management companies in the single-family residential space or the small multi-space. And if for a free training or how to get unlimited leads for free, text the word leads to 512-648-4608. That's 512-648-4608. Also, join our free community just for property management business owners at doorgrowclub.com. And if you want tips, tricks, and ideas to learn about our offers, subscribe to our newsletter by going to doorgrow.com slash subscribe. And if you found this even a little bit helpful, don't forget to subscribe and leave us a review on whatever channel you saw or heard this on. We'd really appreciate it. And until next time, remember the slowest path to growth. is to do it alone. So let's grow together. Bye everyone.
Beth Goff-McMillan is CEO of SKG and Founder of FOLIO where she is passionate about helping organizations create environments that inspire people, elevate performance, and reflect purpose. Mike Petrusky asks Beth why she believes that workplace design should start with asking "why" and how FM leaders should focus on understanding the purpose behind bringing employees together and what the organization aims to achieve from the space. The physical office is not the strategy itself but a direct reflection of a company's strategy and desired outcomes for people and culture, so successful workplace innovation relies on the intersection of business vision and employee engagement. Beth says that "earning the commute" emphasizes the need to create inspiring, engaging workspaces that make employees want to come to the office and technology can help streamline the process, accelerate decision-making, and ensure thoughtful, repeatable approaches to workplace design. Leaders and facility management professionals must work strategically with HR and executive teams to support their people, so Mike and Beth offer the inspiration you will need to be a Workplace Innovator in your organization! Connect with Beth on LinkedIn: https://www.linkedin.com/in/beth-goff-mcmillan/ Learn more about SKG, Inc.: https://skgtexas.com/ Explore FOLIO Project Software: https://skgtexas.com/about/folio/ Watch the podcast on YouTube: https://www.youtube.com/playlist?list=PLSkmmkVFvM4H3pwnlU2AuqynuRDpvnh4J Discover free resources and explore past interviews at: https://eptura.com/discover-more/podcasts/workplace-innovator/ Learn more about Eptura™: https://eptura.com/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mikepetrusky/
Welcome back to The Rehearsal Room for this season (10!) as we continue our HAMLET Project. ---
Welcome back to The Rehearsal Room as we kick off Act 2 of our HAMLET Project in SEASON 10
AI is moving fast, but most teams are still figuring out how to use it responsibly. In this episode, Tessa Burg talks with advertising attorney Candice Kersh about the legal and practical questions marketing leaders are facing right now. They cover what companies should worry about, where risk tends to show up and why policies, training and better decisions matter more than ever. This is the conversation that will help you cut through the AI noise. You'll get a clearer understanding of AI contracts, copyright, ownership, data protection, synthetic performers and what brands need to think about before launching AI-powered work. It's a helpful listen for anyone trying to move faster with AI without creating bigger problems later. Leader Generation is hosted by Tessa Burg and brought to you by Mod Op. About Candice Kersh: Candice is a leading advertising and marketing attorney and a longtime member of Frankfurt Kurnit's advertising, marketing, and public relations practice. Widely recognized for her expertise and practical approach, she is consistently ranked by Best Lawyers in America, Chambers USA, The Legal 500, and Super Lawyers, and was named a 2025 Financier Worldwide Distinguished Advisor in Advertising and Marketing. The first woman named “Advertising Lawyer of the Year” by Best Lawyers in America and the only lawyer recognized by Folio as a Top Woman in Media, Candice is a go-to advisor for brands navigating complex advertising, marketing, and emerging technology issues. Her client testimonials speak volumes about the trust her clients place in her and the high standard of counsel she provides. Candice's experience, insight, and creative problem-solving make her a trusted advisor on the full range of advertising and marketing law issues, including IP, right of publicity, advertising clearance, false advertising and substantiation, AI-related matters, talent and sponsorship agreements, union issues, agency and media agreements, and branded entertainment deals—helping leading brands clear legal hurdles and bring innovative campaigns to market. Candice can be reached on LinkedIn or on her firm's website, fkks.com. About Tessa Burg: Tessa is the Chief Technology Officer at Mod Op and Host of the Leader Generation podcast. She has led both technology and marketing teams for 15+ years. Tessa initiated and now leads Mod Op's AI/ML Pilot Team, AI Council and Innovation Pipeline. She started her career in IT and development before following her love for data and strategy into digital marketing. Tessa has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more. Tessa can be reached on LinkedIn or at Tessa.Burg@ModOp.com.
This special episode of Top Floor comes to you from the Loading Dock at HITEC in San Antonio. A huge thank you to HFTP for hosting us at the hospitality industry's premier technology conference and for creating the opportunity to capture these unforgettable moments. Instead of our usual in-depth interview, this milestone 250th episode is a collection of Loading Dock stories—funny, surprising, and unforgettable tales shared by some of hospitality's brightest minds. Leigh Silkunas, 1AX Consulting — What happens when your hotel hosts 600 furries... and the next guests are a conservative church group. Dominic Locascio, Positron Access Solutions — The honeymoon B&B that looked like a roadside motel... until they opened the room door. Doron Dreyer, GratifID — The terrifying in-flight "bomb scare" that turned out to be an old BlackBerry. Lexi Bermingham, Bermo Co. — The Zoom interview that took a very unexpected turn when the camera angle changed. Lindsay Wenger, Directful — The frantic race to replace a bride's wedding dress after housekeeping made one catastrophic mistake. Kate Adamson, Folio — The high-stakes meeting with a celebrity entrepreneur... and the outfit that almost didn't survive it. Richard Bradbury, Quore — A motorcycle, a bathtub, and a soda machine that somehow ended up in the wrong place. Jacki Brown, Product Marketing Consultant — The Olive Garden shift that ended with shattered wine glasses and maximum panic. Adam Bermingham, Ramsi — How squeezing into a child's Batman costume accidentally launched a hospitality career. *** Next year's HITEC [link to https://www.hitec.org/about-hitec/future-locations] will be held in Orlando June 28 - July 1. Hope to see you there!!! Connect with our storytellers: Leigh Silkunas, 1AX Consulting https://www.linkedin.com/in/leighsilkunas/ Dominic Locascio, Positron Access Solutions https://www.linkedin.com/in/dominiclocascio/ Doron Dreyer, GratifID https://www.linkedin.com/in/ddreyer/ Lexi Bermingham, Bermo Co. https://www.linkedin.com/in/alexandra-bermingham/ Lindsay Wenger, Directful https://www.linkedin.com/in/lindsay-wenger/ Kate Adamson, Folio https://www.linkedin.com/in/hikateadamson/ Richard Bradbury, Quore https://www.linkedin.com/in/bradburyr/ Jacki Brown, Product Marketing Consultant https://www.linkedin.com/in/jackischroderbrown/ Adam Bermingham, Ramsi https://www.linkedin.com/in/adam-bermingham-aa4b7a65/ Join the Top Floor Mail Club https://www.topfloorpodcast.com/mail-club
In this week's episode, Carol Schultz sits down with Beth Goff- McMillan, CEO of SKG and founder/CEO of FOLIO, to dig into how office design has completely transformed since COVID—and why most companies are stuck in what Beth calls a "vortex of confusion" about what their workspace should even be.Beth shares 30 years of industry insight on the shift from rigid cubicle layouts to fully open offices to today's hybrid chaos, and explains why the real question leaders need to ask isn't "what furniture do we buy" but "why do we even need an office." They get into what makes employees actually want to come back in (hint: it's not ping pong tables), the most expensive and most overlooked design mistakes companies make, and how a simple employee survey can save a business tens of thousands of dollars. The episode wraps with a look at FOLIO, the tech platform Beth built to drag a notoriously slow-moving industry into the SaaS era.TakeawaysMost leaders are stuck on "what" to put in their office instead of asking "why" they need an office at all.Return-to-office policies alone don't drive engagement or productivity—you need clear KPIs tied to purpose.Employee surveys (before AND after a redesign) can prevent massively expensive, unused investments.Noise and acoustics should be the #1 design priority post-COVID—people need more visual/sound barriers, not fewer.Gimmicks like ping pong and shuffleboard tables rarely get used and often signal a lack of real design intent.Storage and file cabinets are some of the most expensive—and most unnecessary—line items in office design."Resi-mercial" design (home-like textures, plants, varied seating) makes employees feel more connected and productive.Large conference rooms often go underused—flexible lounge spaces can replace them entirely.Workplace design decisions involve far more stakeholders than people expect: C-suite, facilities, HR, IT, and legal.The furniture/design industry is still behind on technology—and AI-driven tools are starting to close that gap.Chapters00:00 Intro: How office spaces have transformed since COVID01:49 What SKG actually does (workplace strategy, design, furniture procurement)03:10 30 years of office evolution: from Dilbert cubicles to fully open floors05:33 The "vortex of confusion"—why nobody has a playbook anymore07:07 Shifting the conversation from "what" to "why"09:24 Three things every workspace needs to succeed post-COVID11:29 "I wanted to earn their commute"—how design changed employee behavior12:48 Why noise and acoustics should be priority #114:21 Dress codes, client expectations, and reading the room16:17 Two things to leave out of your office (gimmicks & excess storage)18:41 Bringing "resi-mercial" design into the workplace23:11 Who SKG actually meets with—from CEOs to facilities to legal25:19 The survey that saved a client from a costly coffee bar mistake28:21 Redesigning SKG's own HQ: what worked and what didn't33:04 The privacy/acoustics fail—and how they fixed it36:47 Why Beth joined SKG and what keeps her there 11 years later39:03 Folio: building the first SaaS tool for the furniture dealership industry43:11 Current bottlenecks: training talent in a fast-changing industry45:00 Final thoughtsConnect With Host Carol SchultzFind more information about our host Carol Schultz and her company at Vertical Elevation, LinkedIn, YouTube, and Instagram.Want to be our next guest expert? Email cat.gloria@verticalelevation.com with your information.And of course, click "follow" to stay up-to-date on new episodes and leave an honest review/rating letting us know what you thought!
Menú de la Semana: A Fuego Lento - Knicks Campeones - primeras reacciones a la victoria de los Knicks y derrota de Spurs Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba One Two Three - Ilona Akimova - Juice Big City https://www.jamendo.com/track/1004899/one-two-three Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
L'invité : Olivier Ritz, MCF à l'université Paris-CitéLe livre : Histoire littéraire de la Révolution française, Paris, Gallimard, Folio histoire, 2026.La discussion :· Une période révolutionnaire souvent négligée dans l'histoire littéraire (1:00)· Les méthodes de travail pour contextualiser les textes (7:00)· La littérature révolutionnée (12:00)· Écritures féminines (34:00)· Quel royalisme littéraire ? (41:00) Les références citées dans la discussion, et le conseil de lecture :· Hélène Parent, Moderne Cicéron· Jeanne Gacon-Dufour, La femme grenadier· Conseil de lecture : Caroline Warman, The Atheists' BibleUn podcast créé, animé et produit par André Loez et distribué par Binge Audio. Contact pub : project@binge.audioHébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.
Episode Summary: In this episode of the Solar Maverick Podcast, Benoy speaks with Inigo, co-founder and CEO of Concentro and founder of Folio, about how AI is helping streamline clean energy project finance. Inigo shares the story behind Concentro and how tax credit transferability created new opportunities in the market. The conversation focuses on Folio, an AI-powered platform created by Concentro that helps project finance teams organize data rooms, manage diligence, extract key information from documents, and prepare projects for financing. Biographies Benoy Thanjan Benoy Thanjan is the Founder and CEO of Reneu Energy, solar developer and consulting firm, and a strategic advisor to multiple cleantech startups. Over his career, Benoy has developed over 100 MWs of solar projects across the U.S., helped launch the first residential solar tax equity funds at Tesla, and brokered $50 million in Renewable Energy Credits (“REC”) transactions. Prior to founding Reneu Energy, Benoy was the Environmental Commodities Trader in Tesla's Project Finance Group, where he managed one of the largest environmental commodities portfolios. He originated REC trades and co-developed a monetization and hedging strategy with senior leadership to enter the East Coast market. As Vice President at Vanguard Energy Partners, Benoy crafted project finance solutions for commercial-scale solar portfolios. His role at Ridgewood Renewable Power, a private equity fund with 125 MWs of U.S. renewable assets, involved evaluating investment opportunities and maximizing returns. He also played a key role in the sale of the firm's renewable portfolio. Earlier in his career, Benoy worked in Energy Structured Finance at Deloitte & Touche and Financial Advisory Services at Ernst & Young, following an internship on the trading floor at D.E. Shaw & Co., a multi billion dollar hedge fund. Benoy holds an MBA in Finance from Rutgers University and a BS in Finance and Economics from NYU Stern, where he was an Alumni Scholar. Guest Information Iñigo Rengifo Melia Iñigo Rengifo Melia is the co-founder and CEO of Concentro and Folio, two companies transforming how clean energy projects are financed and managed. An electromechanical engineer by training with a strong background in energy, Inigo began his career as the first employee at a startup studio, where he was part of the founding team of two early-stage companies. He then joined McKinsey as a management consultant, specializing in energy including a nearly 10-month engagement helping one of Spain's largest utilities build and launch a distributed generation platform. Inigo went on to earn his MBA from Harvard Business School, where he met his co-founder Tao. Concentro is a hands-on tax credit transferability platform focused primarily on distributed generation, managing the entire process from diligence to transaction management to legal documentation. The firm works with both sellers (IPPs, developers, sponsors) and buyers (corporations seeking vetted tax credits). Folio, spun out from Concentro's internal tooling, is an AI-powered diligence and project finance platform that helps clean energy teams process documentation faster, maintain precision, and manage the full lifecycle from financing preparation through asset management. Stay Connected: Benoy Thanjan Email: info@reneuenergy.com LinkedIn: Benoy Thanjan Website: https://www.reneuenergy.com Website: https://www.solarmaverickpodcast.com/ Iñigo Rengifo Melia Folio Website: getfolio.io Concentro Website: concentro.io Email (Folio): inigo@getfolio.io Email (Concentro): inigo@concentro.io LinkedIn: Iñigo Rengifo Melia — Concentro Solar Maverick listeners can request a free two-month trial of Folio — mention Solar Maverick when reaching out. Prior Episode of the Solar Maverick with Inigo and Tao from Concentro https://www.youtube.com/watch?v=CgIbZo4upM8 Summer Solstice Fundraiser A special thank you to everyone who attended and supported the Summer Solstice Fundraiser benefiting Let's Share the Sun. It was an incredible evening bringing together the clean energy community to support solar and battery storage for communities in Puerto Rico. We are grateful to our sponsors and partners who helped make the event possible, including Folio, Concentro, SolHarvest Energy, Kinetic Communities Consulting, Jordan Energy, Positive Deviancy, New Energy Equity, Reneu Energy, the Solar Maverick Podcast, and Let's Share the Sun. We also want to thank everyone who made additional donations, attended the event, shared the fundraiser, and helped bring the community together. Your support helps advance clean energy, resilience, and community impact where it is needed most. Please provide 5 star reviews If you enjoyed this episode, please rate, review and share the Solar Maverick Podcast so more people can learn how to accelerate the clean energy transition. Reneu Energy Reneu Energy provides expert consulting across solar and storage project development, financing, energy strategy, and environmental commodities. Our team helps clients originate, structure, and execute opportunities in community solar, C&I, utility-scale, and renewable energy credit markets. Email us at info@reneuenergy.com to learn more.
Menú de la Semana: Noticias: Steph Curry, Anteto, Adam Silver, NBA Europe, Expansión, Divac, Mad Max, y mucho más A Fuego Lento - Playoffs 2026: Knicks-Spurs. Píldora NBA: El maestro Angel Castillo nos habla de Rip Hamilton Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba One Two Three - Ilona Akimova - Juice Big City https://www.jamendo.com/track/1004899/one-two-three Slow Dance- Julie & Gent https://www.jamendo.com/track/1552411/slow-dance Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Dan Wakeford is one of the world's leading experts in celebrity and entertainment media. Over a career spanning nearly three decades, he has served as editor-in-chief of some of the industry's most influential brands, including People and Us Weekly, working with everyone from Jennifer Lopez and Jennifer Aniston to Prince William, President Obama, and President Biden.Today, Dan is the founder of Celebrity Intelligence, a newsletter and platform that uncovers meaningful insights from the worlds of celebrity, entertainment, and popular culture.An award-winning editor and media executive, Dan has built and transformed iconic brands by growing audiences, expanding revenue, and creating culturally relevant content. As editor-in-chief of Us Weekly, he led a successful brand refresh that modernized the publication, expanded its reach, and strengthened its authority in celebrity reporting.Previously, as editor-in-chief of People and Editorial Director of Entertainment Weekly, Dan oversaw editorial operations, strategy, and growth across both brands. Under his leadership, People reached more than 118 million consumers each month, generated billions of weekly impressions, expanded into television, podcasts, video, and Apple News+, and became one of the most successful media brands in the industry.Alongside his commercial success, Dan has championed purpose-driven journalism, leading coverage on issues including public health, domestic violence, racism, climate change, and LGBTQ+ advocacy. He also prioritized diversity and representation both in content and newsroom leadership.His work has earned numerous honors, including Folio, GLAAD, Didi Hirsch, and Adweek awards. Widely respected throughout the entertainment industry, Dan has secured unprecedented access to some of the world's most influential public figures and helped shape cultural conversations for decades.Dan joins us on The Vault to discuss why celebrities, influencers, and public figures have such a profound impact on society. We explore parasocial relationships, the responsibilities that come with fame, and how public discussions around mental health can influence policy, awareness, and cultural attitudes. He also shares the vision behind Celebrity Intelligence and how he is bringing a smarter, more thoughtful lens to celebrity culture.Follow Dan WakefordDan Wakeford Instagram Dan Wakeford LinkedIn- Subscribe for Celebrity Intelligence-Follow Dr. Judith:Instagram: https://instagram.com/drjudithjoseph TikTok: https://www.tiktok.com/@drjudithjoseph Facebook: https://www.facebook.com/drjudithjoseph Website: https://www.drjudithjoseph.com/Sign up for my newsletter here: https://www.drjudithjoseph.com/newsletter-sign-upDisclaimer: You may want to consider your individual mental health needs with a licensed medical professional. This page is not medical advice.
Welcome to The Starting Zone Podcast, The World of Warcraft Podcast for New and Experienced Players! This week Spencer Downey and Jason Lucas discuss the June Trading Post, the Omnium Folio, Hotfixes and everything going on around Azeroth! Episode #738: The Omnium Folio, what is it? What's New this Week in World of Warcraft! Weekly Event - Legion Timewalking PvP Brawl - Warsong Scramble Mythic+ Affixes: Devour Micro Holiday: Thousand Boat Bash - June 6th through 8th Don't miss it Weekly Checklist World Boss - Predaxas (Voidstorm) Special Assignment World Quests Weekly from SIlvermoon, outside the Bank Dungeon weekly from Halduron World Events Saltheril's Soiree in Eversong Woods Abundance in all zones, with a rotating Abundant Harvest zone Legends of the Haranir in Harandor Stormarion Assault in Voidstorm Important Posts Take a Midsummer Stroll Over to the June Trading Post Add the Omnium Folio to Your Library of Tools Against the Void Hotfixes and much more! You can find us on Discord at The Starting Zone or email us at TheStartingZone@Gmail.com Have you heard about our Patreon? It's a great way to support the show and goes towards making more content for you! Check it out here: https://www.patreon.com/thestartingzone Looking for to grab some great TSZ merch? Look no further than here! We've got the shirts, hoodies, mugs, pillows even stickers you want!
It's 1940 and Gaby's parents and sister succumb to Typhus after staying in France to care for Gaby and Sabine's dying grandmother. The war is in full swing and Gaby can't get home to Poughkeepsie, NY. Her aunt lives in Ireland, which stayed neutral during WWII, so she heads there. But the aunt has just died, and 18-year-old Gaby makes her way to the remote manor of her aunt's husband's relatives, where she's hired as a servant. In a different reality, 17-year-old Sabine is the sister who survived. She also finds her way to Ireland, but Germany has invaded, so she's in hiding. Then Sabine gets to the same remote manor where for one hour at dusk, a mystical time according to Irish legend, she and Gaby meet and talk. We Meet Apart (Regal House Publishing, 2026) is about family, resilience, and survival in the face of war, death, and the world of ghosts. Martha Conway grew up in northern Ohio and earned her B.A. in English and History from Vassar College. She received a master's in English: Creative Writing, from San Francisco State University. Her previous novels include The Underground River, which was a New York Times Book Editor's Choice, and Thieving Forest, which won the North American Book Award for Historical Fiction. Her short fiction has been published in The Iowa Review, Carolina Quarterly, Missouri Review, Folio, and other journals. She is a recipient of a California Arts Council fellowship, and she teaches creative writing for Stanford University's Writing Certificate program. When Martha is not writing or reading, she's playing at being a flaneuse—a city stroller—or traveling to Italy to see Roman ruins with her husband, a former archeologist. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/new-books-network
Menú de la Semana: Noticias: Shai desde Cancun, Lebron, Sean Sweeney, Mazulla, Reofmar del draft 29-1, y mucho más A Fuego Lento - Playoffs 2026: Cerramos las semis y nos centramos en las finales Knicks-Spurs. Píldora NBA: El maestro Angel Castillo nos habla de Derek Harper Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba One Two Three - Ilona Akimova - Juice Big City https://www.jamendo.com/track/1004899/one-two-three Slow Dance- Julie & Gent https://www.jamendo.com/track/1552411/slow-dance Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
It's 1940 and Gaby's parents and sister succumb to Typhus after staying in France to care for Gaby and Sabine's dying grandmother. The war is in full swing and Gaby can't get home to Poughkeepsie, NY. Her aunt lives in Ireland, which stayed neutral during WWII, so she heads there. But the aunt has just died, and 18-year-old Gaby makes her way to the remote manor of her aunt's husband's relatives, where she's hired as a servant. In a different reality, 17-year-old Sabine is the sister who survived. She also finds her way to Ireland, but Germany has invaded, so she's in hiding. Then Sabine gets to the same remote manor where for one hour at dusk, a mystical time according to Irish legend, she and Gaby meet and talk. We Meet Apart (Regal House Publishing, 2026) is about family, resilience, and survival in the face of war, death, and the world of ghosts. Martha Conway grew up in northern Ohio and earned her B.A. in English and History from Vassar College. She received a master's in English: Creative Writing, from San Francisco State University. Her previous novels include The Underground River, which was a New York Times Book Editor's Choice, and Thieving Forest, which won the North American Book Award for Historical Fiction. Her short fiction has been published in The Iowa Review, Carolina Quarterly, Missouri Review, Folio, and other journals. She is a recipient of a California Arts Council fellowship, and she teaches creative writing for Stanford University's Writing Certificate program. When Martha is not writing or reading, she's playing at being a flaneuse—a city stroller—or traveling to Italy to see Roman ruins with her husband, a former archeologist. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/literature
Menú de la Semana: Noticias: Kidd, Mosley, Jeff Van Gundy, Anti-Shais, All NBAs y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Requiem for a Fish - The Freak Fandango Orchestra http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Tales_Of_A_Dead_Fish/Requiem_for_a_Fish_1403 Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
En Comer por España, Carlos Alsina y David de Jorge regresan gastronómicamente a Galicia impulsados por la recomendación de un oyente que destaca la cocina del restaurante A Faragulla, en Chantada (Lugo), especialmente su popular oreja crujiente de cerdo. A partir de ahí, el programa hace un recorrido por la identidad gastronómica y cultural de esta localidad situada en el corazón de la Ribeira Sacra, una tierra marcada por el vino, el queso y la tradición. El cocinero Toño Lorenzo explica cómo su restaurante mantiene recetas heredadas de generaciones familiares, como los prensados de cabeza de cerdo, las filloas o una reinterpretación de la oreja tradicional gallega, además de incorporar propuestas veganas y productos locales. La conversación también se detiene en los vinos de la zona, cultivados en espectaculares bancales sobre el Miño, en queserías artesanales como las que elaboran galardonados quesos azules de pastoreo y en celebraciones emblemáticas como el Folión de Carros o el carnaval de Chantada.
Menú de la Semana: Noticias: Shai MVP, Morey fuera, Anteto, Cancún, slogans, DEP BC y JC y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Contamos con Fran EG (El Repartidor) para el repaso. Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Requiem for a Fish - The Freak Fandango Orchestra http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Tales_Of_A_Dead_Fish/Requiem_for_a_Fish_1403 Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Entretien mené par Christophe Ono-Dit-Biot Dans le cadre du festival Italissimo Une rencontre sous le signe de la liberté. Avec deux auteurs importants, et une question tristement légitime : les écrivains sont-ils dangereux ? Boualem Sansal a été gracié après un an de prison en Algérie. Son crime : des mots, qui lui ont valu une condamnation pour « atteinte à la sûreté de l'État”. Avec Gomorra (Gallimard, 2007), Roberto Saviano défiait le crime organisé et ses réseaux tentaculaires. Il vit depuis sous protection policière. À partir de quand la pensée devient-elle l'ennemie ? Alors que procès et menaces tentent de faire taire les voix et les plumes, les deux écrivains partagent leur expérience pour définir les moyens de se défendre. À lire – Boualem Sansal, Vivre, Folio, 2025 – Roberto Saviano, Giovanni Falcone, traduit de l'italien par Laura Brignon, Gallimard, 2025
Menú de la Semana: Noticias: Sorteo de Lotería del draft, Kerr, Bickerstaff, Masai Ujiri, Ostertag y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Contamos con AntetoPedro y Dr. J (Julio Alvarez) para el repaso. Píldora NBA: El maestro Angel Castillo nos habla de Carmelo Anthony Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Requiem for a Fish - The Freak Fandango Orchestra http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Tales_Of_A_Dead_Fish/Requiem_for_a_Fish_1403 Slow Dance- Julie & Gent https://www.jamendo.com/track/1552411/slow-dance Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
The Hazen Fire in the west valley may be a preview of what's to come this wildfire season. Scottsdale Fire Captain Dave Folio joins the show to tell us what Scottsdale is doing to prevent wildfire in their city.
Menú de la Semana: Noticias: Playoffs, Lotería, Booker, Riley, Rondo, Divac, Premios!, y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Contamos con Pablo Garcia y Jonatan Reino para el repaso. Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Dance It, Dance All - The Easton Ellises http://freemusicarchive.org/music/The__Easton_Ellises_1416/Dance_it_Dance_All_1502/01_The_Easton_Ellises_-_Dance_it_Dance_All_Original_Mix Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Menú de la Semana: Noticias: Premios!, Billy Donovan, Taylor Jenkins, Tom Dundon (El Cheapo), Klay y Megan y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Contamos con Txoner para el repaso. Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Dance It, Dance All - The Easton Ellises http://freemusicarchive.org/music/The__Easton_Ellises_1416/Dance_it_Dance_All_1502/01_The_Easton_Ellises_-_Dance_it_Dance_All_Original_Mix Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
On the sixtieth episode of All the Film Things, I had the pleasure of interviewing festival organizer Monique Madrid! Monique Madrid, who some of us regard as “the queen of Jacksonville”, is an integral figure in the city as the visionary behind the LOL Jax Film Festival. Her involvement in film began with working behind and in front of the screen on films made by the Jacksonville- based production company Argylle Forest Films. She has been an editor and producer for their previously released shorts such as “The Real Housemonsters of Florida”, their upcoming debut feature Let Me Be Corey as well as worked on other films made by Jax filmmakers such as “Extreme” and “Mandy's Voice”. Alongside her husband and previous ATFT guest Adam Madrid, she is the co- city producer for the 48 hour film project in Jacksonville and co- founder of the LOL JAX Film Festival, which has been named the “Best Film Festival” in Folio Weekly's Folio 500 for eight years in a row. In 2021, Monique was included in Jacksonville Business Journal's 40 under 40 and, two years later, the journal named Monique as one of the “Women of Influence” in the city. Aside from her work in film, she works with local organizations and schools including Don't Miss a Beat, Inc. and Jacksonville Arts and Music School, or JAMS for short. Next month, Monique will be awarded the Small Business of the Year Art Award from the Cultural Council of the Greater Jacksonville in recognition of LOL Jax. The 10th annual LOL JAX Film Festival will be held on August 1 and 2 in downtown Jacksonville and film submissions are officially now being accepted until June 30. LOL stands which stands for both laughing out loud and loving our locals, is a celebration of artists and small local businesses. Be sure to go to LOLJax.com to learn more about how to submit your film and take a look at festival highlights from previous years. Tickets are not yet available for purchase, but follow LOL Jax on Facebook and Instagram to stay updated on when ticket purchases are live and all things LOL Jax! This festival sells out fast so you don't want to wait to get your tickets!This is Monique's first appearance on ATFT! After knowing her husband Adam and hearing nothing but the loveliest remarks about her for nearly two years, I finally met Monique this past August at a Women in Film and Television (WIFT) event! I was so excited to finally meet her and, just as we were all leaving, I told her that I'd love to interview her. I have always admired her, not only because of her incredible accomplishments, but to see what she has done for the city of Jacksonville is deeply admirable and inspiring. This interview was the first time she and I really conversed and my already high expectations of her were somehow exceeded. I am blown away by Monique and this interview is undoubtedly one of the very best interviews on ATFT yet. This episode was recorded on April 2, 2026. In this episode, Monique shares her road to discovering which role she wanted to pursue in film, remaining connected to loved ones who have passed on through cinema, and why this year's LOL Jax Film Festival was almost the last. She also reveals which 2025 film she has already seen about 15 times, one of her favorite travel activities, and shares high remarks about three previous ATFT guests. All this and much more on the latest episode of All the Film Things!Background music created and used with permission by the Copyright Free Music - Background Music for Videos channel on YouTube.
Menú de la Semana: Noticias: Doc Rivers, Steve Kerr, Anteto, Oscar, Lamelo y mucho más A Fuego Lento - Playoffs 2026: Repasamos todas las eliminatorias para el título. Contamos con Nico Donato en el Oeste Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Playoffs - Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Dance It, Dance All - The Easton Ellises http://freemusicarchive.org/music/The__Easton_Ellises_1416/Dance_it_Dance_All_1502/01_The_Easton_Ellises_-_Dance_it_Dance_All_Original_Mix Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
We don't usually say this, but for today's LawNext, you're going to want to watch the video version, if you can. The audio will be good, but the video will be great. You can find it on YouTube. Why? Because we're going to be talking today about vibe coding, and you're going to want to see what our guests are showing today, not just hear them tell about it. Those guests are Damien Riehl and Michael Bommarito. By day, Damien works on AI products at Clio and Mike is CEO of 273 Ventures, a company that provides AI strategy and services for law firms and legal professionals. But outside their day jobs, they are also founders of the ALEA Institute, the Institute for the Advancement of Legal and Ethical AI, where a central focus of theirs is the FOLIO Project, which is seeking to develop and maintain open legal standards and a comprehensive ontology to enable different legal systems to communicate with each other. FOLIO is an outgrowth of the SALI Alliance, whose ontology was largely developed by Damien. So what does any of this have to do with vibe coding? Well, in connection with their FOLIO project, Damien and Mike have been building an array of tools for tagging and enriching legal documents (FOLIO Enrich), for mapping law firm taxonomies (FOLIO Mapper), for browsing and editing legal ontologies (FOLIO Ontology Explorer), and much more. (See the full list of FOLIO resources.) And they've built all of it by vibe coding. Not over months, not with a team of developers, but on their own, often in a single weekend day, using AI coding tools. When Damien first showed LawNext host Bob Ambrogi what he and Mike were developing, Bob thought, "It's not enough for me to just write about this. It really has to be seen, in action." So he asked Damien and Mike to come on LawNext, share their screens, walk us through what they've been building, and show us what vibe coding actually looks like in action when it's applied to serious legal technology problems. Thank You To Our Sponsors This episode of LawNext is generously made possible by our sponsors. We appreciate their support and hope you will check them out. Paradigm, home to the practice management platforms PracticePanther, Bill4Time, MerusCase and LollyLaw; the e-payments platform Headnote; and the legal accounting software TrustBooks. Briefpoint, eliminating routine discovery response and request drafting tasks so you can focus on drafting what matters (or just make it home for dinner). If you enjoy listening to LawNext, please leave us a review wherever you listen to podcasts.
Menú de la Semana: Noticias: Divorcio Anteto-Bucks, el caso Jaden Ivey, Mike Malone, Karnisovas, Doncic-Reaves, Aday Mara y mucho más El Termómetro: Repasamos los equipos y jugadores más destacados de cada conferencia Píldora NBA: John Williamson por el maestro Ángel Castillo Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Requiem for a Fish - The Freak Fandango Orchestra http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Tales_Of_A_Dead_Fish/Requiem_for_a_Fish_1403 slow dance - Julie & Gent https://www.jamendo.com/track/1552411/slow-dance Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Menú de la Semana: Noticias: Lebron, Durant, Kerr, Gasol, Cade, WNBA, Chuck Norris y mucho más El Termómetro: Repasamos los equipos y jugadores más destacados de cada conferencia Libros de Cocina: Charlamos sobre los Knicks de los 90 con Sangre en el Garden de Chris Herring Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Tramp Vs Le Grand Blond - Juanitos https://freemusicarchive.org/music/Juanitos Can I Belong to the Tribe - Juanitos https://freemusicarchive.org/music/Juanitos Go West Young Man - Extracto de The Man Who Shot Liberty Valance Bailando Boogaloo - Juanitos https://freemusicarchive.org/music/Juanitos Everything is Getting Turned - Gethere https://getheremusic.bandcamp.com/album/gethere Waitin´ - Betsy Olson https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Menú de la Semana: Noticias: Bam, Atlanta, Dwight Howard, Doncic, Brown y mucho más El Termómetro: Repasamos los equipos y jugadores más destacados de cada conferencia Píldora NBA: Bingo Smith por el maestro Ángel Castillo Comentarios de los Oyentes y más: Pasamos por nuestra página de Facebook, los comentarios de Ivoox, Twitter, iTunes, Skype y comentarios@raciondenba.com Incluye una carta a la NBA por Fernando Ruiz Más información en raciondenba.com. Ración de NBA es un programa que trata el baloncesto NBA en español poniendo énfasis en los jugadores hispanos. Nuestra web: raciondenba.com . Mandar preguntas/comentarios: comentarios@raciondenba.com. Dejadnos un mensaje de voz en Skype: Racion de NBA. Publicamos avisos por Twitter al publicar los episodios para que sepáis cuando podéis ir a descargarlos: - Twitter - Chechu: @astrochechu - Twitter - Javier: @Racion_de_NBA_J Música: Ración de NBA - Limit de Folio en Blanco Black Samba - Juanitos http://freemusicarchive.org/music/Juanitos/Soul_Africa/03_-_Black_Samba Owl Time - Kellee Maize http://freemusicarchive.org/music/Kellee_Maize/Owl_Time/03__Kellee_Maize__Owl_Time__Owl_Time__FROSTWIRECOM_FROSTCLICKCOM__CREATIVE_COMMONS_1846 Go West Young Man - Extracto de The Man Who Shot Liberty Valance Requiem for a Fish - The Freak Fandango Orchestra http://freemusicarchive.org/music/The_Freak_Fandango_Orchestra/Tales_Of_A_Dead_Fish/Requiem_for_a_Fish_1403 slow dance - Julie & Gent https://www.jamendo.com/track/1552411/slow-dance Waitin´ - Betsy Olson - https://freemusicarchive.org/music/Betsy_Olson/Betsy_Olson_-_Live__KEXP_1142009/Waitin_1139/
Faute de patient, dans un petit bourg de montagne, le docteur Parpalaid déménage et cède son cabinet à un mystérieux médecin qui va, lui, parvenir à attirer la clientèle jusqu'à faire croire à tous les habitants de environs qu'ils sont malades. Écrite cinq ans après l'armistice de 1918, dans un contexte de course à l'armement, la pièce décèle la peur qui envahit les esprits et s'exprime par les corps. Serait-ce l'une des raisons qui en ont fait un succès universel et intemporel ? Avec Olivier Rony, l'ayant-droit de Jules Romains, à l'origine de la publication anniversaire, chez Folio, de " Knock " préfacée par Annie Angremy. Merci pour votre écoute Un Jour dans l'Histoire, c'est également en direct tous les jours de la semaine de 13h15 à 14h30 sur www.rtbf.be/lapremiere Retrouvez tous les épisodes d'Un Jour dans l'Histoire sur notre plateforme Auvio.be :https://auvio.rtbf.be/emission/5936 Intéressés par l'histoire ? Vous pourriez également aimer nos autres podcasts : L'Histoire Continue: https://audmns.com/kSbpELwL'heure H : https://audmns.com/YagLLiKEt sa version à écouter en famille : La Mini Heure H https://audmns.com/YagLLiKAinsi que nos séries historiques :Chili, le Pays de mes Histoires : https://audmns.com/XHbnevhD-Day : https://audmns.com/JWRdPYIJoséphine Baker : https://audmns.com/wCfhoEwLa folle histoire de l'aviation : https://audmns.com/xAWjyWCLes Jeux Olympiques, l'étonnant miroir de notre Histoire : https://audmns.com/ZEIihzZMarguerite, la Voix d'une Résistante : https://audmns.com/zFDehnENapoléon, le crépuscule de l'Aigle : https://audmns.com/DcdnIUnUn Jour dans le Sport : https://audmns.com/xXlkHMHSous le sable des Pyramides : https://audmns.com/rXfVppvN'oubliez pas de vous y abonner pour ne rien manquer.Et si vous avez apprécié ce podcast, n'hésitez pas à nous donner des étoiles ou des commentaires, cela nous aide à le faire connaître plus largement. Hébergé par Audiomeans. Visitez audiomeans.fr/politique-de-confidentialite pour plus d'informations.