Podcasts about success playbook

Christopher Cumby was this week's guest on Success Profiles Radio. He is a nationally recognized business development expert, speaker, author, and coach. He is also the author of The Success Playbook. We talked about why people struggle to do well in sales, the keys to succeeding in sales, deciding how much to charge for our services, and how he helps clients level up their sales game. We also discussed how to reverse engineer our goals, common mistakes entrepreneurs make, the value of accountability, and how to know if raising capital is the right move for your business. We discussed a lot more on the show. You can download and subscribe on Apple Podcasts/iTunes. You can also hear it at Success Profiles Radio | Live Internet Talk Radio | Best Shows Podcasts (toginet.com)

In this episode, I share our new 2024 Instagram Reels Ad success playbook and game-plan. I'll be sharing strategy, tactics, and how we will be leveraging Instagram Reels Ads this year! Website: https://philgrahamdigital.com

In the recent episode of the Customer Success Playbook podcast, Roman T. and Kevin M. hosted Marcus Vassell, a seasoned professional in customer success. The discussion primarily focused on Marcus's model for evaluating and advancing the maturity of customer success operations in organizations.Marcus Vassell outlined a three-stage evolutionary framework – Crawl, Walk, and Run – to assess and enhance a company's customer success maturity. Each stage represents a distinct level of organizational alignment with customer success principles, moving from a siloed approach to a customer-centric and finally to a customer-obsessed culture. Key takeaways include:Crawl Stage: Characterized by siloed operations where departments operate independently without a unified customer success approach.Walk Stage: A transition to a more customer-centric culture, integrating customer success into all departments.Run Stage: The ultimate goal where organizations are fully customer-obsessed, utilizing technology proactively and maintaining a symbiotic relationship across all departments.Marcus emphasized the importance of executive buy-in, cross-functional collaboration, continuous monitoring and measuring of KPIs, and agile implementation as crucial factors in advancing through these stages.Analysis and Business-Relevant InsightsFor businesses today, the journey from a product-focused to a customer-centric approach is imperative. Marcus Vassell's maturity model offers a structured pathway for organizations to follow. Here's an analytical deep dive:Strategic Alignment and Executive Buy-in: Crucial for transitioning through the maturity stages. Without leadership support, efforts to enhance customer success are often fragmented and ineffective.Cross-Functional Collaboration: Essential for breaking down silos. Sales, marketing, product development, and support must work together towards common customer-centric goals.Data-Driven Decision Making: Companies must leverage customer feedback and performance data to adapt strategies. This approach is vital in the 'Run' stage, where AI and technology play significant roles in predicting customer needs.Customization of Customer Journeys: Understanding that one size does not fit all in customer success. Tailoring experiences based on customer segmentation can lead to higher satisfaction and retention rates.Continuous Learning and Adaptation: The stages of maturity are not just linear progressions but require constant refinement and adaptation to changing customer needs and market dynamics.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Welcome to the first episode of Season 2 of the Customer Success Playbook. January 2024. In this episode we preview the month of January topic. The 30/60/90 day plan when entering a company. We aslo preview the January guest of the month Marcu Vasselle. Marcus wrote an article about the customer success maturity model he defined and we discuss how that applies to building your plan. Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode of the Customer Success playbook Kevin Metzger and Roman Trebon discuss launching the podcast, their guests in 2023, Highlights from the year and preview 2024.  Happy Holidays. Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode of The Customer Success Playbook Podcast Post Game show, Kevin and Roman discuss the interview with Andrew Marks from Success Hacker. They discuss the value of customer success certification and how Success Hacker's certification programs, is recognized by the same certification program that certifies  Oxford University, and how it contributes to professional development in this field. Roman Trebon, co-host, also shares his experience with Success Hacker's training and its impact on his career. The episode explores the importance of continuous learning and development strategies in customer success, with insights on the role of training in enhancing customer engagement and satisfaction.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

The episode of The Customer Success Playbook Podcast featuring Andrew Marks provides a comprehensive insight into the value of customer success certification and the role of Andrew's company, Success Hacker, in shaping the customer success landscape. The host, delves into various aspects of customer success training and development, highlighting the importance of continuous learning in this rapidly evolving field.Andrew Marks discusses the significance of professional development and the global recognition of Success Hacker's certification programs. He emphasizes the impact of such certifications on career progression and company investment in employees. The conversation also touches upon the practical applications of these training programs in real-world business scenarios, with Marks detailing the various courses and methodologies offered by Success Hacker. These include foundational customer success training, outcome-based selling, and change management for customer success.Furthermore, the episode explores the integration of customer success into sales processes, the subscription economy's demands, and the crucial role of AI in enhancing the efficiency of customer success teams. Marks also shares insights on the evolving strategies in customer success, stressing the human element's enduring importance in this domain.This podcast episode offers valuable perspectives for both individuals and organizations aiming to excel in customer success, underscoring the criticality of specialized training and development in this field.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

This episod of the Customer Success Playbook podcast focuses on how AI is transforming customer success. Emilia from Growht Molocules talks about,  how AI platforms can aggregate data to build more insightful executive business reviews. Help with training, by giving feedback to help CS teams improve. She also discusses how AI helps with customer communications, by enabling personalization, pulling in account data, and even automating messages.Some of the key insights are:The podcast focuses on how AI is transforming customer success, especially around onboarding, education, outreach, and retention.Tools like Update AI help capture meeting info, provide transcripts and next steps to boost CS team efficiency.AI platforms like Maddock can aggregate data to build executive business reviews with new insights.AI can help provide training feedback to CS teams on areas to improve like keywords missed or voice delivery.AI enables personalization even in automated communications by pulling in account data.Pitfalls when implementing AI include poor rollout, lack of communication on its purpose, and unclear roles. Reflection and iteration are key.AI allows CSMs to spend less time on repetitive tasks and more on using data strategically.Important AI voices highlighted are leaders at Update AI, Mira Murati of ChatGPT, and CS platform companies incorporating AI.Data privacy, mental health support, ethics and human-centric AI are important considerations for the future.Find out more about Emilia and her company at https://growthmolecules.com/You can also access the white paper discussed in the Podcast at https://hubs.ly/Q0213rkj0Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Are you ready to supercharge your job search and career transition strategy? Our recent chat with Carly Agar, a seasoned career coach, promises to equip you with dynamic networking techniques, personal branding strategies, and the art of curating a compelling resume. We also delve into the do's and don'ts of using AI in your job hunt and how to manage job search-related stress to prevent burnout. Trust us; you don't want to miss these practical gems from Carly!Meanwhile, are you curious about opportunities in the customer success space? Carly and our team explore the landscape of jobs in this field, the importance of staying informed about industry trends, and the resources at your disposal for a successful job search. Plus, we've got the scoop on where to find the latest job listings and how to stay plugged in for updates. Whether you're actively seeking a Customer Success Manager role or just looking for career development tips, we've got you covered. Get ready to take notes and transform your career journey.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

What if you had insider knowledge on how to navigate the competitive customer success job market? This episode is packed with such insights courtesy of our guest, Carly Agar, founder and CEO of Carly Agar Training. Carly shares her expertise on standing out in a crowd of applicants, giving us a glimpse into the hiring dynamics of today's customer success sector. You'll hear about the importance of self-reflection, and master the art of networking, selling yourself, and honing your interviewing skills. Trust Carly when she mentions being patient, as it's all part of the process in landing your ideal job in customer success.But that's not all. Carly's advice goes beyond just job hunting, as she emphasizes the need for mental health management during the taxing job search process. She shares her personal experiences about how hobbies like golfing and reading helped her unwind. As we delve deeper, Carly unfolds her unique approach to resume optimization for ATS systems, and why a one-size-fits-all resume might be more beneficial than an overly customized one. So get ready to discover a wealth of knowledge and resources that Carly has to offer. Just by tuning in, you're already taking a proactive step towards making your mark in the competitive world of customer success.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

James Bellerjeau is a researcher, lecturer and he is the ACC docket career path columnist. In this episode,  @jamesbellerjeau  talks to  @sivaramanswaminathan4406  about what he believes is career success and how career success is about having internal benchmarks and being satisfied with what you want to do rather than what the world wants you to do. He talks about how to achieve excellence in small incremental steps, the fact that you need to look at contemplative questions about how to balance your personal values and beliefs with company philosophy and the importance of having personal benchmarks and being satisfied with doing a good job and achieving mastery and excellence in what you need to do and being convinced that you have given your best in the job. And that is really key to achieving personal and professional success. James draws upon his two-decade experience as an S&P 500 General Counsel, as well as his earlier studies in psychology, law, and business. Listen to the podcast on Apple Podcasts | Spotify | Anchor | Google Podcasts For show notes and earlier guest interviews, please visit www.contraminds.com To sign up for our weekly newsletter, please visit https://contraminds.substack.com/ Connect with James Connect with Swami Connect with Vignesh Connect with us LinkedIN Instagram Facebook Website This episode was made possible by the great folks at Effortless. Effortless has been designed to be user-friendly, aiding you in your journey to streamline financial tasks. Experience the convenience of achieving e-Invoicing and E-way Bill Generation in just a couple of clicks, simplifying your business processes.  Visit www.goeffortless.ai to learn more.

Want to unlock the secret to driving success through a growth mindset? Our latest conversation with the inspiring Julie Fox will help you do just that. Julie, renowned for her dynamic leadership style, shares insights on fostering open-mindedness, building trust, advocating continuous improvement, and integrating candid feedback in a team. She also espouses the power of radical candor—a concept she borrowed from Kim Scott's book. Julie's belief in the absence of a finish line with any client and the necessity of consistently providing value is her unique approach to customer success.Our chat with Julie is not just about leadership; it exemplifies the power of a growth mindset in influencing customer success. In this episode, Julie's insights will help you rethink your approach to team building and customer success, stimulate open conversations and idea sharing, and promote continuous improvement. We also revisit our insightful conversation with Greg Danes about late-stage churn. Remember, leveraging difficult situations into opportunities for growth is quintessential for a successful leader. Join us in this enriching episode filled with practical wisdom and inspiration.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

The "Customer Success Playbook Podcast" recently hosted Julie Fox, a distinguished figure in the realm of customer success. Julie's insights and experiences, shared during her segment, offer invaluable lessons for professionals in the field.From her early days, Julie has been driven by a desire to make a significant impact. Interestingly, her journey didn't commence in tech or customer success. She began her professional life in commercial real estate and navigated through diverse roles in sales and marketing. This exploration, she emphasizes, is vital. Young professionals shouldn't feel confined to a specific path but should be open to experiencing various roles.A recurring theme in Julie's narrative is her natural inclination towards leadership. Regardless of her position, she frequently found herself guiding teams, underscoring her innate ability to lead and her passion for coaching. This zeal for mentoring is a testament to her belief in the power of guiding others to achieve their best.Julie's transition to the tech sector marked her deep dive into customer success. Here, she played an instrumental role in crafting playbooks and programs, shaping her approach to the field. This initial foray was characterized by a "learn-as-you-go" ethos. The team adopted a "trial by fire" approach, experimenting with different strategies to ascertain what worked. This experiential learning, coupled with open communication and consistent feedback, facilitated rapid growth.In her subsequent role, Julie joined an established, world-class customer success team. This shift presented her with a fresh set of challenges and opportunities. She could now apply her accumulated knowledge to a team that already had robust systems in place. This experience highlighted the importance of continuous learning and adaptability, even when integrating into a well-oiled machine.One of Julie's profound insights relates to the ever-evolving nature of customer success. She believes there's no end-point; teams must perpetually innovate and adapt. This continuous drive for improvement ensures that customer success professionals remain at the forefront of delivering unparalleled value to their clients.To conclude, Julie Fox's segment on the podcast is a treasure trove of insights for anyone in the customer success domain. Her journey, characterized by exploration, natural leadership, and a passion for coaching, offers invaluable lessons. Whether you're just starting in the field or are a seasoned professional, Julie's emphasis on experiential learning, feedback, and the never-ending journey of improvement is a testament to the dynamic and rewarding nature of customer success.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Unlock the power of data in your business with insights from our recent guest, the remarkable Ed Powers. Feast your ears on a riveting conversation that explores the essence of data-driven decision-making in Customer Success. Ed Powers, an esteemed expert who delivers enlightening courses on Udemy and Success Hacker, shares his expertise on customer health scores and how companies are harnessing the power of data to predict customer outcomes. Join us as we explore the journey from subjective health scores to AI-powered, data-driven decision-making.Dive into the world of AI and its role in processing massive amounts of data to predict outcomes. Ed Powers provides a tantalizing preview of his upcoming courses discussing generative AI. We also bring to light the importance of unearthing data that aligns with your company's goals, which often requires reaching out to customers for discussions. Listen to our stimulating discourse on customer satisfaction and churn. With Ed's insightful ideas, you're sure to leave pondering a few burning questions that just might be the foundation for our future episodes.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode of the Customer Success Playbook podcast, hosts Roman Trebon and Kevin Metzger interview customer success expert Ed Powers on leveraging data to drive better decisions. Ed teaches courses on using statistics and data analysis to unlock insights for customer success professionals.They discuss how proper statistical tools help separate meaningful signals from noise in data. Following the scientific method of asking the right questions generates impactful solutions rooted in understanding root causes. Combining qualitative customer interviews that uncover the “why” with quantitative data for the “what” provides the full picture.Ed explains how variation is normal and improving systems and processes reduces variation for more consistent results. For predicting customer health, data-driven models are more reliable than subjective assessments. Machine learning can boost accuracy further when ample data is available.The key takeaways are:Proper statistical analysis tools help separate signal from noise in dataAsking the right questions and following the scientific method leads to impactful solutionsQualitative data provides the "why", quantitative data provides the "what"Understanding and reducing variation improves consistencyData-driven models predict customer health better than subjective assessmentsLeveraging data and statistics enables better prediction and decisionsPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Description:In this insightful postgame episode of the Customer Success Playbook podcast, hosts Roman Trebon and Kevin Metzger reflect on their enlightening conversation with Jeff Heckler, the Director of Customer Success at Market Source. Diving into the pivotal realm of service delivery, they unravel its crucial role in fostering a seamless transition from the promises of product/service to real-world customer experiences. Key discussion points encompass the integral facets of relationship management, onboarding, and the potential for upselling through effective service delivery.Takeaways:Service Delivery as a Backbone: Uncover how service delivery forms the backbone of customer success, acting as a vital conduit between what's promised and what's delivered.Elevating Customer Experience: Explore the dynamics of how a robust service delivery framework can significantly elevate the overall customer experience.Relationship Management and Upselling: Delve into the nuanced interplay of relationship management and upselling, enhanced through streamlined service delivery.The Underestimated Value: Reflect on the often underestimated value of service delivery in the broader spectrum of customer success and why it deserves more spotlight in the discourse.Join Roman and Kevin as they dissect these critical elements, shedding light on the tangible impacts of service delivery in achieving and exceeding customer success goals.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Join hosts Roman Trebon and Kevin Metzger in this episode of the "Customer Success Playbook" podcast as they converse with the seasoned expert, Jeff Heckler, to dissect the finer points of customer success and service delivery. Dive into a rich discussion filled with hands-on advice and deep insights aimed at enhancing your approach to customer success.Discussion PointsService Delivery Transformation: Jeff narrates how transitioning from a reactive to a proactive service delivery approach can substantially benefit your business.Customer Success Journeys: Explore the varied paths customers take in their journey to success and understand why personalizing experiences based on individual narratives is essential.Key InsightsProactive vs. Reactive Approach: Jeff shares the advantages of being one step ahead in anticipating the customers' needs and preferences.Understanding Customer Narratives: Learn the significance of understanding the unique narratives of each customer to build stronger relationships.Final ThoughtsTeam Dynamics and Culture: Jeff imparts his philosophy on cultivating a team culture that prioritizes customer satisfaction.Predictions on Future Trends: The trio shares their predictions on the forthcoming trends in the customer success and service delivery sector, providing a glimpse into what the future holds for professionals in this field.Tune in for a session with practical advice and foresight shared by Jeff Heckler, a maestro in the field. Find more from Jeff at Marketsource.com. Find more from the customer success playbook at customersuccessplaybook.ai.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In the "Customer Success Playbook" podcast post-game show, hosts Kevin Metzger and Roman Trebon discuss their recent episode with guest Greg Daines, who delved into the primary reasons for customer churn in 2023.Main Points:Churn Categories: Early, mid, and late churn, with a significant focus on early churn which comprises 70% of the churn reasons.Early Churn Insights:Primarily caused by a mismatch between customer expectations and the services or products offered.Sales and marketing strategies, including deep discounting and free trials, often contribute to early churn.Solutions:Companies should strive to understand and align with customer goals better.A focus on organizational alignment to effectively cater to customer needs.Greg's eBook: Encouraged listeners to read "23 Churn Reasons in 2023" available online for deeper insights. You can find Greg's ebook here.The conversation underlines the necessity of aligning a company's offerings with customer needs to reduce early churn and foster satisfaction.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Greg Daines is the founder and CEO of Churnrx.com. He holds multiple advanced degrees in business and economics from MIT and Cambridge University. This episode is a discussion about Greg's ebook 23 Ways to Reduce Churn in 2023.Discussion PointsGreg emphasizes that business has fundamentally changed and old ideas about customer retention no longer work.He mentions that customer success at scale is challenging and even seemingly similar customers can have different outcomes.Key InsightsGreg stresses the importance of data in justifying best practices for customer retention.He criticizes commonly used metrics like churn rates, stating that they are often distorted and don't provide a clear picture.Final ThoughtsThe episode aims to provide actionable insights for customer success professionals, with Greg's eBook serving as a resource for reducing churn in various stages of the customer lifecycle.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

The podcast discusses how companies can align their entire organization around customer success. The hosts Kevin and Roman interview Sue Nabeth Moore, a thought leader in customer success.Key points:- Customer success needs to be part of the company's strategy, not just a tactical support function. It should be infused top-down in all departments.- Educating the organization on what customer success means is crucial. It focuses on driving outcomes and business gains for customers, which in turn benefits the vendor. - Alignment around objectives and key results (OKRs) is important to get all teams working towards the same goals. - Common challenges include siloed teams, product-centric rather than customer-centric thinking, lack of executive buy-in, and friction between departments like sales and customer success.- Customer intelligence coming into customer success teams should feed into AI to provide insights on customer segmentation, predictive analytics, and ideal customer profiles.- The end goal should be designing customer success into the operating model and all aspects of the company from the outset, not just parachuting it in later as an operational function. It should evolve from a churn-buster to an earn-booster.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Get ready for a jam-packed episode with hosts Kevin Metzger and Roman Trebon as they dive into the transformation trends in customer success with expert James Scott! James brings the energy as he unpacks how digital CS is becoming essential for efficient scaling. The insights come rapid-fire as James explores slam dunk starting points like onboarding, leveraging data and AI to unlock new potential, and rallying the entire company around CS as "everyone's job". Learn how tying metrics across teams can drive real outcomes. We discuss the "Help Me" exercise that exposes gaps between what companies think they deliver and what customers really experience. James doubles down on why CS is getting hyper personalized thanks to improving data. Don't miss this episode of the customer success podcast.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Welcome back to Making Bank. On today's episode, we have a compilation of previous episodes with David Nurse, Brian Will, Pace Morby, Matt Smith, Gary Brecka, Brad Barrett and Ross Hamilton and in this episode you will hear tips and tricks from top entrepreneurs that will ensure you great success.    Do not miss this compilation episode of the Best Of Making Bank Series.   (3:04) David Nurse If your morning routine becomes something that you have to do or the rest of your day is ruined if you don't, then you're losing the battle to that morning routine. It should just be like a supplement. It should be like a boost. That morning routine can help you, but you should not depend on it.   (5:35) Brian Will Who you are can get you to where you are. But if you want to go someplace else, then you're going to have to change who you are. And you need to make a conscious decision, not an emotional one. And that conscious decision is to recognize the fact that you can't get to the next level alone and you need to bring somebody in who's going to help you do that.   (8:52) Pace Morby Don't partner with anybody remotely close to your own personality style. Let people who are different from you handle your business so you can focus on other things. Secondly, never exchange time for money. Instead use your resources to be able to exchange your money for time because nothing is more precious than your time.   (19:33) Matt Smith Mentorship is absolutely a cheat code and anybody that's too stubborn to think that they can't learn from somebody else doesn't deserve to be an entrepreneur. You can't do much on your own and, and get whatever will help you out there and be willing to help others too. It's part of the journey.    (24:02) Gary Brecka The same process that governs a fight or flight response in human beings governs the waking in our minds. It's called catecholamines.This is a category of neurotransmitters that create a sense of wakefulness and if you can't down regulate those catecholamines, your environment will quiet and your mind will wake up.   (27:20) Brad Barrett Discipline is always better than motivation. It's important that you put some tools in place to help you in your business because it is very easy to get motivated for a time being but it takes discipline to actually commit to whatever plan you had going. So the best way to do this is by having a co-pilot. Learn to have a partner so they can be the strength to your weaknesses and help you be disciplined.   (31:22) Ross Hamilton Instead of figuring out so many processes for success, sometimes you just need to look in the mirror and examine your habits, where you're spending your time, your morning and evening routines. Getting your morning right and your evening right, the start and end of your day, can really add up to get you anywhere you want to be.   Links: @davidnursenba  @thedropoutmm  @pacemorby  @mattsmithpueblo  @garybrecka  @brad.barrett  @connectedinvestor

Welcome back to Making Bank. On today's episode, we have a compilation of previous episodes with David Nurse, Brian Will, Pace Morby, Matt Smith, Gary Brecka, Brad Barrett and Ross Hamilton and in this episode you will hear tips and tricks from top entrepreneurs that will ensure you great success.    Do not miss this compilation episode of the Best Of Making Bank Series.   (1:43) David Nurse If your morning routine becomes something that you have to do or the rest of your day is ruined if you don't, then you're losing the battle to that morning routine. It should just be like a supplement. It should be like a boost. That morning routine can help you, but you should not depend on it.   (4:04) Brian Will Who you are can get you to where you are. But if you want to go someplace else, then you're going to have to change who you are. And you need to make a conscious decision, not an emotional one. And that conscious decision is to recognize the fact that you can't get to the next level alone and you need to bring somebody in who's going to help you do that.   (7:30) Pace Morby Don't partner with anybody remotely close to your own personality style. Let people who are different from you handle your business so you can focus on other things. Secondly, never exchange time for money. Instead use your resources to be able to exchange your money for time because nothing is more precious than your time.   (18:16) Matt Smith Mentorship is absolutely a cheat code and anybody that's too stubborn to think that they can't learn from somebody else doesn't deserve to be an entrepreneur. You can't do much on your own and, and get whatever will help you out there and be willing to help others too. It's part of the journey.    (22:30) Gary Brecka The same process that governs a fight or flight response in human beings governs the waking in our minds. It's called catecholamines.This is a category of neurotransmitters that create a sense of wakefulness and if you can't down regulate those catecholamines, your environment will quiet and your mind will wake up.   (25:56) Brad Barrett Discipline is always better than motivation. It's important that you put some tools in place to help you in your business because it is very easy to get motivated for a time being but it takes discipline to actually commit to whatever plan you had going. So the best way to do this is by having a co-pilot. Learn to have a partner so they can be the strength to your weaknesses and help you be disciplined.   (29:51) Ross Hamilton Instead of figuring out so many processes for success, sometimes you just need to look in the mirror and examine your habits, where you're spending your time, your morning and evening routines. Getting your morning right and your evening right, the start and end of your day, can really add up to get you anywhere you want to be.   Links: @davidnursenba  @thedropoutmm  @pacemorby  @mattsmithpueblo  @garybrecka  @brad.barrett  @connectedinvestor

Welcome to 'The Customer Success Playbook,' your essential guide to mastering the customer success arena. Hosted by Roman Trebon and Kevin Metzger, we bring you thought-provoking insights, strategies, and experiences from the industry's leading minds. Whether you're a seasoned professional or a newcomer, this podcast is your resource to elevate your customer success game.Show Topic and Guest Intro:Today, we delve into the pivotal process of maturing an organization to the point of selecting and implementing a Customer Success platform. This isn't just about the platform - it's about the right strategy, people, and processes that make it successful. From identifying organizational goals to discussing change management and resources for successful implementation, we're covering it all. To help us navigate this complex topic, we're joined by David Ellin.David, is a top-rated Customer Success leader with over two decades of experience spanning start-ups to multibillion-dollar corporations. David, recognized twice as a Top 100 Customer Success influencer, has a track record of transforming Customer Success teams and delivering increased client value. He's achieved significant feats in client renewals and up-sell/cross-sell revenue growth. Currently, as a Revenue Architect at Winning by Design, David is leveraging his deep expertise to emphasize a customer-centric approach and the importance of measuring improvements.Join us as we blend expert advice and insightful discussions to help you navigate the customer success landscape. With David Ellin's wealth of knowledge, let's explore how to take your customer success journey to the next level.Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Join hosts Kevin and Roman in this insightful episode as they interview David Jackson, a renowned Customer Success expert and CEO of customer.co. The discussion is focused on the financial aspects of Customer Success within the B2B SaaS domain.Episode Highlights:Customer Success P&L (CSPNL): David introduces the concept of CSPNL and discusses its benefits for financial planning and strategic decision-making.Margin Contribution: Learn how to demonstrate the financial contributions of Customer Success to senior management and the strategies for staying margin positive.Net Revenue Retention (NRR): David explains what NRR is, why it's essential, and how to use it effectively in Customer Success.AI and Automation: David talks about the current and future applications of AI and automation in optimizing Customer Success operations.Deep Dives:Roman asks David about the role of Customer Success in an organization and how it should align with broader organizational goals.Kevin discusses the challenges in building a CSPNL and asks David for practical advice.The conversation touches on the distinction between Customer Success, Support, and Account Management from the customer's perspective.Kevin asks for David's insights on the importance of a Customer Success-centric culture.The episode concludes with David providing insights into the financial workings of SaaS companies and their impact on Customer Success strategies.Summary: This episode is a practical guide to understanding the financial dimensions of Customer Success in B2B SaaS. David Jackson provides valuable insights have a CS P&L planning tool on key metrics like NRR, the importance of being margin positive, and the potential of AI and automation in Customer Success operations.Tune in to The Customer Success Playbook Podcast for an engaging and educational discussion that's a must-listen for Customer Success professionals and SaaS executives. #CustomerSuccess #B2BSaaS #NRR #CSPNL #AIPlease Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Title: The Customer Success Playbook - Episode3: Elevating Proactivity in Customer SuccessWelcome to Episode 3 of 'The Customer Success Playbook,' where your hosts Roman Trebon and Kevin Metzger are set to enrich your customer success journey. Dedicated to bringing you the most recent insights, our hosts draw upon their wealth of expertise to share inspiration and wisdom from top leaders in customer success.In today's episode, we're putting the spotlight on the essence of proactivity within customer success. By foreseeing your customers' future needs and persistently seeking enhancements, you can bolster customer retention and fuel growth.Meet the Hosts:Roman Trebon, with over two decades of experience in amplifying customer experiences, driving revenue growth, and fostering long-term customer loyalty, shares his invaluable insights. His extensive experience in the banking and financial services sectors has honed his dedication to empowering organizations in creating outstanding customer journeys.Kevin Metzger, with a diverse background spanning roles such as lifeguard, ski instructor, and professional petroleum injector, brings a unique perspective. Kevin has spent the last 20 years in information systems, acquiring a repertoire of skills including business analysis, project management, systems architecture, and technical account management. He also shares his experience in founding a non-profit and creating TheDADvocateProject.Episode Breakdown:Anticipating Customer Needs: Discover the art of proactively identifying and understanding customer requirements even before they do. Learn how to comprehend business goals and strategies, potential challenges in using your product or service, and anticipate questions or concerns.Proactive Communication: Learn from Kevin Metzger about the significance of reaching out to customers with pertinent information, guidance, and support even before issues arise. Understand how this practice can cultivate trust and portray your business as a reliable partner.Cultivating a Proactive Mindset Among Customer Success Managers: Delve into fostering a proactive culture within your customer success managers. Uncover how this mindset is paramount in anticipating customer needs, averting potential issues, and ultimately, driving customer satisfaction and loyalty.Closing with Fun:As we conclude the episode, Kevin is put to the test with rapid-fire questions. Learn more about his hobbies, preferences, and aspirations.Whether you are an established professional or a newcomer in the realm of customer success, this episode is crafted to help you scale your customer success acumen. Join Roman and Kevin as they explore proactivity's indispensable role and equip you with actionable insights to elevate your customer success game.Don't miss out! Like, subscribe, comment, and share this episode. Your support enables us to reach a wider audience passionate about customer success. Stay tuned for more episodes as we continue unveiling the future of this ever-evolving profession. Keep on Playing!Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this second episode of the CS Playbook Podcast, we delve into the critical component of Customer Success – the Customer Success Playbook. Discover how this playbook, comprising a range of strategies, acts as your guide in effectively communicating with customers, monitoring key metrics, and continuously enhancing your approach across the entire customer journey.Gist:We kick off by defining what a Customer Success Playbook is. In essence, it's a set of strategies that guides businesses in nurturing and retaining customers through effective communication, measurement of vital metrics, and constant iteration of their strategies throughout the customer journey.Action Items:Develop specialized playbooks for each phase of the customer journey.Tailor your playbooks according to different customer profiles and personas.Ensure that team members are well-versed in the playbook's expectations and steps.Set clear goals and objectives for customer success, including aspects such as renewals and upselling opportunities.Summary:In this episode, we discuss the importance and structure of a Customer Success Playbook. We liken the customer journey to a year-long football season with various stages akin to sales, onboarding, and renewals. In this analogy, the individual playbooks serve as your game plan for each interaction with the customer, guiding you in executing the customer journey with finesse.Playbooks are invaluable tools containing defined strategies that a business can employ to achieve its objectives within the customer journey. They encompass various stages, from pre-sales to post-sales, and are instrumental in facilitating effective communication with customers, tracking essential metrics, and fine-tuning strategies.Beyond the customer, playbooks are also vital for the teams tasked with implementing them. They offer a clear set of expectations and objectives, aiding team members in navigating their roles with greater ease and clarity.Join us as we unravel the intricacies of a Customer Success Playbook and how you can employ it to enhance not only your customer's journey but also your team's performance and cohesion.Don't miss out on this insightful episode packed with actionable advice!Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

Welcome to the “Customer Success Playbook Podcast,” hosted by Roman Trebon and Kevin Metzger! Embark on a journey with us as we dive into the vibrant world of customer success, helping you to elevate your skills, strategies, and insights to new heights. Whether you're just dipping your toes into the field or are a seasoned customer success veteran, our playbook has something for everyone.In each episode, we tackle a plethora of topics crucial to customer success, ranging from account planning, business reviews, and customer journeys to KPIs, AI, segmentation, renewals, and much more. We aim to offer you a playbook of actionable insights, tips, and strategies to excel in customer success.Roman and Kevin, your amiable co-hosts, bring a combined wealth of knowledge, experience, and passion. Roman, with his background in customer journey optimization and process improvement, and Kevin, with his varied experience from serving customers in diverse roles to leading teams of Customer Success Managers (CSMs), offer unique perspectives and invaluable advice.But, that's not all! We also feature interviews with distinguished leaders in the customer success field. Through engaging discussions, we explore their real-world experiences, uncover the challenges they faced, their strategies for overcoming those challenges, and much more.Our first episode kicks off with Roman and Kevin sharing the origin story of the podcast. They reveal how a simple LinkedIn post about Roman's Certified Customer Success Manager (CCSM) certification sparked a conversation between long-time friends, which eventually culminated in the birth of this podcast. In addition, they delve into their backgrounds, highlighting how their distinct paths led them to customer success.As the series progresses, expect in-depth conversations with experts, discussions on hot topics, and a treasure trove of insights. Our bi-weekly episodes (initially monthly) are packed with information and inspiration to make you think, learn, and grow.So why wait? Subscribe to the “Customer Success Playbook Podcast” and join our community of customer success aficionados. Let's create our playbook together and set the stage for unparalleled success.Remember: Success is a team sport - keep learning, keep collaborating, keep winning with your customers! Until next time, keep leveling up your customer success game with the Customer Success Playbook!Please Like, Comment, Share and Subscribe. You can also find the CS Playbook Podcast:YouTube - @CustomerSuccessPlaybookPodcastTwitter - @CS_PlaybookYou can find Kevin at:Metzgerbusiness.com - Kevin's person web siteKevin Metzger on Linked In.You can find Roman at:Roman Trebon on Linked In.

In this episode, Dr. RJ describes how this program has transformed the lives of pre-teens, teens, and young adults across the U.S.

Reach your peak performance with gamification and unleash the power of coaching, questioning, and rewarding. Here's what I cover with sales gamification expert Christopher Cumby in this episode: How can gamification be used to help improve company culture and employee engagement?What are the keys to high performance and how can individuals become more efficient and productive?How can businesses use AI technology to help their teams work smarter and more effectively? Christopher Cumby is an accomplished entrepreneur, business development consultant, and sales pro. Christopher wrote “The Success Playbook” and “How to be Kick-ass” to share his arsenal of practical, applicable success strategies with people who are ready to make a change and start living the life they want. His successful playbook - How to Be Kick-Ass has sold over 700 million and helped numerous companies and entrepreneurs achieve their sales goals. Christopher is also a 2x million-dollar commission owner and his first company launched across the multimillion-dollar market sales in less than six months.

In this episode of Chasing the Insights, I talk to accomplished entrepreneur Christopher Cumby. Christopher talks to us about how we can gamify our life and business. Christopher Cumby is an accomplished entrepreneur and Business Development Consultant, and Sales Pro who has spent his career helping clients design, build and implement successful sales & marketing strategies using gamification as leverage. Christopher wrote “The Success Playbook” and “How to be Kick-ass” to share his arsenal of practical, applicable success strategies with people who are ready to make a change and start living the life they want.

Daniel Allan, a pioneer of Music NFTs, outlines his struggles navigating the LA music scene and how NFTs allowed him to flip the industry on its head. Daniel's sound is undeniably catchy, and his NFT sales are a clear strategic success story.

Chris Cumby, business development expert, consultant, advisor, author, speaker, radio show host, and the founder of My-Evolution Game joins me on this episode. Chris is part of Kevin Harrington's (from Shark Tank) business advisory team and has appeared on NBC, ABC, CBS, FOX, and other affiliates on the Brian Tracy TV Show, America's Premier Experts. We talk about Chris's backstory, changing our energy, the power of leaning in, the five questions to get closer to what's important, gamifying sales, and more.  Get connected with Chris: Website: https://www.christophercumby.com/  Facebook: https://www.facebook.com/SuccessPlaybook  Instagram: https://www.instagram.com/successplaybook/  Twitter: https://twitter.com/SuccessPlaybook  LinkedIn: https://www.linkedin.com/in/christophercumby/  Join Chris's text community: 850-331-0223 Download a copy of The Success Playbook: https://christophercumby.mykajabi.com/author-the-success-playbook  Check out the amazing sponsors of this episode: https://chenzodoesweb.com/ https://1565coffee.com/ https://ambitious.com/ https://www.riseandrecord.com/ *1565 Artisan Coffee Special Offer: Get 15% off your order when you use promo code COFFEECHAT at checkout. *Ambitious Special Offer: Get $10 off your order of Ambitious EDGE when you use promo code COFFEECHAT at checkout. *Rise and Record 2022 Special Offer: Get 10% off your ticket price when you use promo code COFFEECHAT at checkout. Want to learn how you can work with me to gain more clarity, build a rock solid foundation for your business, and achieve the results and success you deserve? Visit http://jayscherrbusinessconsulting.com/ and schedule a 1:1 discovery coaching call. Enjoy, thanks for listening, and please share with a friend! To your success, Jay

Christopher Cumby is an accomplished Business Development Consultant & Business Advisor. He is the author of “The Success Playbook”, and the founder of My-Evolution Game, a complete step-by-step process designed for the Go-Getters to advance to the top of their game! His Radio Show Host on Florida Man Radio 103.1FM in Fort Walton Beach Florida, brings his practical knowledge to his talk show, "ON THE MOVE" every Saturday morning to help you win the day, every day! Chris has appeared on NBC, ABC, CBS, FOX, and other affiliates on the Brian Tracy TV Show, “America's Premier Experts”! Learn more about Chris here: https://www.christophercumby.com/

Chinese companies going global is not a new phenomenon today. But there was a time when this was relatively unheard of. And today, we talk to the man behind AppsFlyer, the company that essentially fuelled Chinese companies' ambitions for global expansion by providing them much needed analytics and data in a mobile-frenzy world. Why was AppsFlyer pivotal to Chinese companies? What strategic value did China possess for AppsFlyer? In a market known for intense competition, how did AppsFlyer manage to thrive unscathed and become the market leader? In today's episode, we invite Ronen Mense, President and Managing Director APAC for AppsFlyer, to help us answer these questions and more. In the last 7 years with AppsFlyer, Ronen has managed to grow the mobile analytics platform from newcomer to market leader in APAC achieving 70% market share, triple digital revenue growth year on year, and building an amazing team of 175+ across 7 offices in the region. Show Notes:02:12 Introduction to Ronen03:13 What is AppsFlyer05:03 China's strategic value for AppsFlyer and vice-versa11:04 AppsFlyer's value proposition for Chinese startups expanding overseas14:53 What made AppsFlyer special: The need for independent analytics20:59 Dealing with competitors: How to create moats?23:56 Localizing product to suit the China market27:41 How AppsFlyer stays independent in the Age of Splinternet34:05 The Success Playbook for AppsFlyer37:08 Ronen's Mantra for Success42:05 How to contact RonenMany thanks to our guests Ronen Mense; host Oscar Ramos; producers Eva Shi and Sagar Chaudhary; editor David; organizer Chinaccelerator; and sponsor People Squared. Be sure to check out our websiteShare, subscribe, review, enjoy!To join our listener group on WeChat, please add SOSV Helper (WeChat ID: sosvhero) and ask for the group invitation.To subscribe to our newsletter, please visit www.asiastartuppulse.comFollow us on LinkedIn: Email us: team@chinastartuppulse.com

In today's episode, we invite Ronen Mense, President and Managing Director APAC for AppsFlyer, to help us answer these questions and more. In the last 7 years with AppsFlyer, Ronen has managed to grow the mobile analytics platform from newcomer to market leader in APAC achieving 70% market share, triple digital revenue growth year on year, and building an amazing team of 175+ across 7 offices in the region. Show Notes:02:12 Introduction to Ronen03:13 What is AppsFlyer05:03 China's strategic value for AppsFlyer and vice-versa11:04 AppsFlyer's value proposition for Chinese startups expanding overseas14:53 What made AppsFlyer special: The need for independent analytics20:59 Dealing with competitors: How to create moats?23:56 Localizing product to suit the China market27:41 How AppsFlyer stays independent in the Age of Splinternet34:05 The Success Playbook for AppsFlyer37:08 Ronen's Mantra for Success42:05 How to contact RonenMany thanks to our guests  Ronen Mense; host Oscar Ramos; producers Eva Shi and  Sagar Chaudhary; editor David; organizer Chinaccelerator; and sponsor People Squared. Be sure to check out our website www.chinaccelerator.comShare, subscribe, review, enjoy!To join our listener group on WeChat, please add SOSV Helper (WeChat ID: sosvhero) and ask for the group  invitation.To subscribe to our newsletter, please visit  www.asiastartuppulse.comFollow us on LinkedIn:  https://www.linkedin.com/company/asia-startup-pulseEmail us: team@chinastartuppulse.com

Jay Helms really brought the goods in this episode, I think you will get a lot of value out of all the stories he has and how his wife has helped them open up his eyes to a better way to do things. Stay tuned because it has to do with abandoning narrow-minded focus. Jay has created a community and a system to show parents how to achieve financial freedom through real estate investing, so they'll never worry about being acquired, fired, or laid off ever again in the W-2 world. Jay has spent almost 20 years serving the information technology industry of corporate America. With a mix of single-family, small multifamily, and apartment syndications, Jay and his wife have grown their real estate portfolio to over 320 units across four states in just six years of investing while working a full-time job and bringing three beautiful kids into the world.In 2019, Jay founded the W2 capitalist community which is a resource for 30 to 40-year old married men and women who want to build multiple streams of income through real estate investing, so they can be even more present, both mentally and physically with their spouse and children. You can find Jay and everything about his movement on his website w2capitalist.com. You can also reach out to him directly via email at jay@w2capitalist.com.What book has had the biggest impact on you and why?The Go-Giver by Bob Burg, helps people get what they want, you will get what you want.If people wanted to be JUST like you, what is the first actionable thing they could do to follow in your footsteps? Get your spouse on board.What small thing do most people not know about you?My wife and I actually met as contestants on a reality tv show, Catch Costa Rica.How do you like to unwind and restore your own creative juices? Getting up early in the morning.Is there something special that you and your spouse like to do together?We spend Thursday morning at the beach as a family beach day.If you really enjoyed this content and are looking for more, you can continue to learn more about us in several different places for free!on our website for blogs & other podcast interviews! elevateequity.orgour YouTube channel! youtube.com/channel/derekcliffordour book/audiobook! amazon.com/dp/ebookIf you'd like to have a FREE copy of our 7 Ways Commercial Real Estate Syndications Protect and Build Wealth, simply click the link below. We are here and vested in your long-term success! elevateequity.org/7waysEbook

Join me as I sit down with Chanelle Reynolds - NFL executive, Director of Group Sales for the Washington Football Team, where she is also Co-Chair for the Black Engagement Network. Also an entrepreneur being Owner of the Reynolds Group, and author of THE SUCCESS PLAYBOOK. This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

Don’t miss this episode of Lin. Woods’ Gospel Entertainment Podcast with guest Ray Leonard Jr, son of boxing champ, Sugar Ray Leonard. He shares from his Life Success Playbook; growing up in a dysfunctional family where there was drug, alcohol and domestic abuse, how people tried to kidnap him and what brought him from that to becoming a successful sports agent, author, motivational speaker and family man. Listen. Like. Follow. Download FREE. Subscribe. #podcast #rayleonardjr #linwoodsgospelentertainmentpodcast Social Connects: Twitter @linwoods, Instagram @linwoods96, Facebook Lin Woods

Dr. Evi Prokopi is a multicultural expert, having lived in six countries and worked with people from 58 countries. She has tremendous experience in recruiting, training, coaching, mentoring, leading and managing project management teams for Fortune 100 companies and start-ups. Evi, the founder and President of Cosmoleadership, the Global Leadership Association, is the first and youngest Greek female to ever speak at the Global Project Management Institute Congress and she is one of the World’s Top 100 HR Influencers 2020. As a Certified Work Performance Assessor, a Success Coach and the author of “The Success Playbook”, she wants to empower people and help them achieve their personal and professional goals.

In this episode, Evi talks to us about her experience writing her amazing book, a best-seller already and the ATTITUDE you need to thrive and be successful today. Congrats! Dr. Evi Prokopi is a Success Coach. She is a multicultural expert, having lived in six countries, traveled to 35 countries, and worked with people from 58 countries. As a Certified Work Performance Assessor and an NLP Coach, Evi wants to empower people and help them achieve their personal and professional goals. Evi has tremendous experience in recruiting, training, coaching, mentoring, and managing project management teams for both Fortune 100 companies and start-ups, and she was the first and the youngest Greek female to become a speaker at the Global Project Management Institute Congress. She holds a Ph.D. in Philosophical Psychology, an MA in Marketing, a BA in Applied Linguistics, an Associate's Degree in Project Management and she has attended various online courses. Evi is a founding member and the President of Diexodos, the first anti-bullying organization in Greece. "Our ATTITUDE is by a large percentage, which leads us to success or failure, thus we need to RETRAIN our mind in order to achieve success & happiness, as long as this is what we want. Dr. Evi Prokopi Dr. Evi´s book, The Success PlayBook, The 8 Habits of Happy & Successful People begins with Ancient Greek Philosophy as an introduction. According to Socrates, we are happy if we can truly appreciate what we have instead of striving to get more and more. He said: "The secret to happiness is not found in seeking more, but in developing the capacity to enjoy less." Your values and motivation. She describes values as principles that we consider important in life. They are little voices in our heads saying "that is right" or "absolutely not". Identify your values and ask yourself: what type of person do I want to be? Live your values! The author also shares with us that in the survey conducted based on psychological theories analyzed, she found that only 70% of the people interviewed thought that being healthy is a success. This was done before the Corona Virus Pandemic. So, imagine, would people now feel the same about being well and healthy? Join our new Reading Club & grab a copy of her book! Let´s put Evi´s advice into practice, together. Follow Dr. Evi Prokopi! Linkedin Buy her Book Follow US! Website Twitter: @liftvalue Instagram: @liftvaluetranslations LinkedIn: Lift Value Translations & Consulting Youtube

David Meltzer is the Co-founder of Sports 1 Marketing and formerly served as CEO of the renowned Leigh Steinberg Sports & Entertainment agency, which was the inspiration for the movie Jerry Maguire. His life’s mission is to empower OVER 1 BILLION people to be happy! This simple yet powerful mission has led him on an incredible journey to provide one thing…VALUE. In all his content and communication that’s exactly what you’ll receive.   He is a three-time international best-selling author, a Top 100 Business Coach, the executive producer of Entrepreneur‘s #1 digital business show, Elevator Pitch, and host of the top entrepreneur podcast, The Playbook. His newest book, Game-Time Decision Making, was a #1 new release, David has been recognized by Variety Magazine as their Sports Humanitarian of the Year and awarded the Ellis Island Medal of Honor. On this Episode: David tells the story of how he started his entrepreneurial journey David and Stacey discuss pivoting and rebuilding yourself when pain occurs. David talks about why entrepreneurs fail He gives advice on getting started Stacey and David talk about the “math” of success Key Takeaways: Take stock in who you are and your values Have daily practices Practice ending fear Look at your capabilities Tweetable Quotes: “Pain to me has never been a sure way to avoid an obstacle or stop sign. It was an indicator I had a lesson to learn.”- David Meltzer “Accountability gives you control.”- David Meltzer “If you can take your capabilities and find where they are synergistic or supplementary to what is doing well right now you will be successful.”- David Meltzer David Meltzer: Email for free trainings every Friday: david@dmeltzer.com The Playbook podcast is where you can find any of the free trainings you missed on Spotify Featured or Entrepreneur Featured Join my text community by texting 949-298-2905  Resources Mentioned: Instagram: @pivotpointadvantage Schedule a 15 minute call with Stacey:http://pivotpointadvantage.com/talktostacey ( http://pivotpointadvantage.com/talktostacey) If you’re ready to take yourself and your business to the next level and are interested in a coaching program that will get you there check out:http://pivotpointadvantage.com/iwantsuccess ( http://pivotpointadvantage.com/iwantsuccess)  Join an interactive environment to help you build the success you’ve always wanted with other like-minded, success-driven entrepreneurs, business owners, and sales professionals:https://facebook.com/groups/sellwithoutselling ( https://facebook.com/groups/sellwithoutselling)  

On Monday August 17th we welcomed Washington NFL Executive & author of her upcoming release “The Success Playbook”, Chanelle S. Reynolds! Chanelle discussed what it's like working as an NFL executive and the steps Washington is taking as an organization. She offers thoughtful insight to breaking barriers as a woman working in sports. Chanelle also provides important nuggets from her book by taking us through basic principles that contributed to her trailblazing career path, including; Understanding Your Power, Being intentional, The Art of Taking L's, and Unleashing your beast mode. See our topic list below. 1. Chanelle Profile 2. Washington NFL hires Jason Wright 3. Book Club Picks - "The Success Playbook" 4. NBA Playoffs - Who you got? 5. Rapid Fire Q'z - "GO!" 6. Women Breaking Into #SportBiz 7. CFL's $30M federal government loan request denied 8. _____ UPDATE (Fill in the blank) Thank you for listening to SportTokz with SportProfz! We would love to hear from you. Let us know your thoughts on our show by submitting a testimonial on our website on the Contact page. Also, check out SportTokz Pod on Apple Podcast to submit a rating & leave a review.

Chanelle Reynolds, Director of Group Sales for the Washington Football Team, is unstoppable.  Not only did she go from a manager to director role in less than a year, but she’s co-chair for the Black Engagement Network, a success & personal growth advocate and she’s also an author! Her book, The Success Playbook, shares her secrets to success in the sports industry and will be released on September 8, 2020.  In her interview with Jahaan, Chanelle is transparent about how she’s intentional, why preparing and extensive planning are important and how to effectively lead a sales team.    Connect with Chanelle:  Instagram: www.instagram.com/chanellesreynolds/ LinkedIn: www.linkedin.com/in/chanellesreynolds/ Twitter: twitter.com/chanellespeaks Email: Chanellsreynolds@gmail.com Website: www.chanellesreynolds.com   Links:  Preorder The Success Playbook: www.chanellesreynolds.com/books The Double Portion Brand: www.instagram.com/DoublePortionCo/ Teamwork Online: www.teamworkonline.com/   Connect with Jahaan:  Instagram: www.instagram.com/jahaanblake/ Email: jblake@thejblakegroup.com Website: www.thejblakegroup.com LinkedIn: www.linkedin.com/in/jahaanblake/

Business owners often wonder what the secret to success is in starting a profitable business. Today you'll be in on the secrets and the most essential tactics for building your way to success in your business. I'm very excited to have this episode with Mark Bouris. If you don't know him, Mark is the host of The Celebrity Apprentice show. He is the chairman of Yellow Brick Road, and he also hosts a podcast called Mentored. Now, he is also a keynote speaker at Certified Ballers Live. With his vast array of experience, he's a fantastic person to learn from when it comes to success. You'll surely learn a lot about the steps to success, and how, like Mark has created his own playbook to success, it is possible for you too. Check these show highlights and tune in to the show! Starting Out In The Business (02:44) The first time he got a taste for business was at school. He developed a product, market-tested it, and made sales. Mark is originally best known for his Wizard Home Loans business. He started as a property developer. They were struggling to get funding for small properties and developments they had to build. Meeting with the mortgage brokers who got the funding for them ignited his spark of interest in getting into the business. His specialized capital markets degree became valuable for him in running Wizard. The Biggest Obstacles of Entrepreneurs (09:14) Most business owners don't run the business in any form of structure. Not by the legal structure means, but they don't have structured meetings, and everything they do is a little day-to-day effort. There is no discipline. Despite turning to work and working hard on what they do, they don't have formal regulations in the business. You have to tend and be at the centre of the ten most essential things in business on a repetitive rhythm. People should not run businesses. People should be implementing the disciplines and structures and rhythms that run the business. Businesses should have a playbook, which determines the rhythm of what teams do in the game. You, as the manager or the CEO, have a role in managing that playbook. Developing a Playbook for Success (12:22) The playbook was developed through a series of mistakes and tips from successful people. It is ten fundamentals that you must have in the rhythm of the business compiled in 10 chapters. Mark articulated concepts that he wanted to impose over his business and which might seem essential as an investor. The key is putting it into a simple language that has a logical and understandable format. Winning the Game (14:24) It's challenging to invent processes and systems that have proven to work. What you've got to do to build up your business is to make sure that your product works. It's another thing to become an expert in the business rhythm. When you're starting, it's better to borrow a business rhythm that works. Pushing Through (16:42) Getting away from the tall poppy syndrome is logic versus emotion. Soft skills are essential in the business between you and customers, suppliers, and staff. But you need to know when to employ those emotions for you and when not to use them against you. Recognize every emotion. The more often you get built around, the more resilient you become. The combination of logic and resilience allows you to get on with it. You have to recognize that through logic, certain things are always going to come your way no matter how you try to deal with them. And so, you need to keep getting on with it. Not Everybody Is An Entrepreneur (19:44) If you want to be a business person, you need to have soft skills, and you need to be able to deal with and handle certain emotions. There are several upsides and downsides for either working for somebody or yourself, make a decision about which one you want to do. Digitization (21:52) The digitization of business is essential--from marketing to advertising, to imagery. Use digital methodologies to run as many parts of your business as you possibly can to free up your time in terms of managing those processes. With this, you can get on with the real part of the business which is making sales and making sure that everything in your expenses is in the right territory. Australians spend one in every five minutes on social media. If you're a business owner, you've got to be able to share your story so that people can connect with you and know what you're about and who you are. They'll be buying into that much faster. Certified Ballers Live 2020 (29:09) At the event, Mark is going to explain what rhythm means and how it works in businesses, as well as how can people employ and use it. He's also going to go through the chapters of the playbook and explain it for people to find out exactly what he's doing. Connect with Mark on his Facebook page and through his LinkedIn profile. You can also tune in to his podcast, Mentored. To know more about Mark's Success Playbook, check it out here. If you enjoyed today's conversation with Mark, he will be joining us as one of the keynote speakers at the upcoming Certified Ballers Live event. Grab your tickets now! Thanks a lot for tuning in! See omnystudio.com/listener for privacy information.

In this episode Christopher discusses the aspect of reset, re-charge, and relaunch no matter where you are in your life. Grab your journal and be sure to get the ebook of “The Success Playbook” and an amazing guided success meditation system from my great friend and guru, Donald Currie! Visit, www.ChristopherCumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher shares the idea and the concept of playing a game. Activity being connected to your direction is a framework that has been used in countless areas of business, sales, entrepreneurship, and personal development and Christopher has coached people successfully to use this framework to level up their life and create new opportunities in the pursuit of exactly what makes them happy. Grab a copy of your free e-book “The Success Playbook” at www.christophercumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the fact of keeping score in your life, through measurement on various areas, like spirituality, wealth, health, and relationships as an example. The commitment to something for 100 days is a concept that Christopher believes can shape the future and help you quantum leap into success. Grab your free ebook, “The Success Playbook”, and www.ChristopherCumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the “who are you principle” and how you can use this framework and identify exactly the alignment with your goals dreams and desires. Christopher provides an exercise that you can follow along on page 67 of “The Success Playbook.” To grab your free e-book go to www.christophercumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the ability to go deep and ask good questions. When you ask great questions, you’ll get great answers, and then you’ll be able to go on the path to lead you to the next step in the journey of success. Christopher provides the seven level deep exercise where you will get clarity on why it is and whatever it is that you want to be successful in is important to you. Remember to grab a free e-book of “The Success Playbook”, at wwwchristophercumby.com --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the most powerful thing to focus on, and that is “your WHY...” Christopher provides some insight to how to access your “why” with some very powerful questions and exercises. Follow along and grab your free e-book of “The Success Playbook at www.christophercumby.com --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the concepts of change. Except change, go through the pain, it’s the only way to get to the gain. Christopher provides some questions to ask yourself, so remember to grab your journal, and let the wisdom bombs fly! Grab your FREE eBook of “The Success Playbook” at www.ChristopherCumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the four aspects of learning. Always being a student provides one with the opportunity to grow as long as they apply. You must be a practitioner and learn to acquire knowledge through others, which Napoleon Hill had coined as a mastermind. I am encouraging you to grab the book “Think and Grow Rich” that Napoleon wrote in the early 1900s. This book will open a portal of new thought and will stretch your imagination. Grab your FREE ebook of The Success Playbook at www.ChristopherCumby.com - grab your journal, wisdom and golden nuggets are flying! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In the episode Christopher discusses his book, “The Success Playbook”, (Grab a FREE ebook at www.ChristopherCumby.com - the discussion brings us to the first pillar of his book, “Be Careful Who You Listen To” and develop a skill of intuition and help you mitigate anyone coming into your life and leading you down the wrong road. When you develop a skill of learning how to find the facts and merely dismiss opinions of the people who don’t have your best interests in mind, you will become very happy you did. Enjoy, grab your journal, and “Do something nice for someone and Kick Ass!!” --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

In this episode Christopher discusses the aspect of “its never too late”, and we can create a new direction in our lives that we desire and dream of. The journal is one tool that can create a huge difference in your life and it’s encouraged to show up with it during these shows in order to complete the tasks, exercises, and of course take notes. Christopher also talks about NLP and how’s it can literally help you reprogram yourself to align with the direction (or goals) that you want to achieve. Of course, NLP also is a great tool to clear up some past shit in your psychological vortex. Sit back and enjoy the show!! Grab your FREE ebook of “The Success Playbook”, at www.ChristopherCumby.com --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

How are you starting your day? Your personality is creating your personal reality. Grab A FREE copy of “The Success Playbook” at www.ChristopherCumby.com also Check out the book Christopher mentioned “The Strangest Secret”, by Earl Nightingale. That’s your homework! --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app --- Send in a voice message: https://anchor.fm/christopher-cumby/message

What if you approached each day as if it were a game? Would you have more fun? Would you be inspired to WIN the day? Christopher Cumby is a sales and marketing expert, motivational speaker and high-performance trainer. He is the creator of the Kick A$$ Sales Game, a program that gamifies money-making to help salespeople, executives and entrepreneurs increase their sales revenue. Christopher also coaches and mentors business owners, CEOs and entrepreneurs, and he is the author of The Success Playbook, a roadmap for improving your personal and professional life. On this episode, Christopher joins Emerald to explain how he experienced his calling as a tap on the shoulder and how working in commission sales early on brought out his fun, competitive spirit. He offers insight into how he created the Kick A$$ Sales Game and shares his commitment to helping his clients succeed. Listen in to understand Christopher’s take on how adversity and friction bring out the best in us and learn how to take one step out of your comfort zone and win YOUR day! What You Will Learn How Christopher experienced his calling as a tap on the shoulder How Christopher’s introverted nature serves him in a sales role What led Christopher to gamify sales via the Kick A$$ Sales Game How adversity + friction bring out the best in us as we level up Christopher’s commitment to helping his clients achieve success How Christopher supports clients with a private network + app How a coach helped Christopher transition to commission sales Christopher’s insight around finding the magic inside yourself Christopher’s advice to look at yourself in the mirror for insight What Christopher means when he suggests we ‘win the day’ Connect with Christopher Cumby Christopher’s Website Connect with Emerald GreenForest Creative Age Consulting Group Emerald’s Website Emerald on LinkedIn Emerald on Twitter Emerald on Instagram Email: listeners@menonpurposepodcast.com Resources Free Copy of The Success Playbook Kick A$$ Sales Game Allan Wich Larunce Pipkin Neuro-Linguistic Programming Glen Metropolit Barefoot Wine Awaken the Giant Within: How to Take Immediate Control of Your Mental, Emotional, Physical and Financial Destiny by Tony Robbins This episode is sponsored by the Creative Age Consulting Group. Men - Is it time NOW for you to make your mark? Visit timetomakeyourmark.com to apply for an invitation-only consultation.

Christopher Cumby, the Kick Ass Sales Guy, joins Tonya Dawn Recla to discuss tricks for developing self money mastery. Chris is a sales coach and business development consultant and wrote The Success Playbook. He’s been featured on The Brian Tracy TV Show on NBC, ABC, CBS, and Fox networks in early 2015, and highlighted [...]

Psychology of sales from a Master Salesperson....Gamification for sales success...hold to be more bold for bigger success in business and life...and more!    That's what in store for you in this episode with the incredible Chris Cumby!   A few podcast episode highlights:   Chris lives in the Emerald Coast of Florida but is from Toronto Advice for people going through big changes or big moves What is “The Hero Within”? Good advice: Have a Coach Brendan Bouchard Abundance by Peter Diamandis Bold by Peter Diamandis Visioneer: The Peter Diamandis Story - Nick Nanton - SpaceX What is the root of the word “selling”? P.O.S.E. to Close Story Brand by Donald Miller Tips from how Chris closed million dollar deals How to play the game every day to win in business The story of the two wolves and how that applies to our psychology of all we do. 6 Powerful Questions to ask yourself… Who am I? What do I want? Why do I want it? What feeling will I feel when I get it? Why do I want that feeling? Why is that feeling missing now? The “ABCD” of journaling and goal setting How to set yourself up to win everyday ChristopherCumby.com (for free book, The Game, etc) KickAssSalesGame.com     Our Guest     Serial Entrepreneur, Sales Expert, and Coach, Christopher Cumby, the “Kick A$$ Sales Guy” works with organizations and individuals to master their game in both business and personal development. Christopher is the founder of Integrity Marketing Inc., and co-founder of both Think Bold, Be Bold Ventures and Mavericks Mastermind.   He is the author of “The Success Playbook,” and founder of The Success Playbook Series, a complete step-by-step process designed for the go-getters to advance to the top of their game.   With 20+ years of experience in the industry, Cumby has mastered the gamification of money making in sales and revenue. After coaching and mentoring countless business owners, CEO’s, and other high-profile individuals, he found a consistent trend with their results. It was clear that utilizing gamification in selling brought out the competitive spirit of his clients, helping them level up their skill set and show up with a positive mindset. Christopher now helps entrepreneurs to launch their sales strategically using step-by-step tactics, ensuring they win and have fun in the process.   Cumby has been featured on The Brian Tracy T.V. Show, NBC, ABC, CBS, and Fox networks. He has also been highlighted on numerous podcast shows on iTunes and other platforms.   Christopher’s expertise can be summarized as "helping those around him achieve positive growth while making a ton of money in the process."   Great Quotes   “Walk as far as you can see, and you can see a little further.” - Chris Cumby “Win the day, today.” - Chris Cumby "There's magic in the start!" - Chris Cumby "If you have tons of testimonials...why not share all that?" - Chris Cumby "I think when you started getting the haters, you know you've really made it!" "There's an emotional connection to someone else who's gone before you." - Chris Cumby "You can't outperform the image of yourself." - Chris Cumby "When you write goals, you own it in that moment." - Chris Cumby "When you know who you are, you'll know what you want." - Chris Cumby "85% of people want to write a book, but not many do." - Chris Cumby   Take Action Now!   Amazon Bestselling Book Workshop + Resources [free] Bestselling Book Accelerator Speaker's Secret Gig List  

Interested in joining my brand new Design Yourself program (with a 50% discount) when enrollment opens next week? Visit optimizeyourself.me/design to learn more. Let’s be honest... “A proven 5-step framework to help you overcome the procrastination, anxiety, and fear that keep you from following through with your goals”  ...just doesn’t sound sexy.  You know what DOES sound sexy? ✓ Losing 25 pounds. ✓ Landing your dream job. ✓ Finishing that screenplay. ✓ Paying off your student loans. ✓ Celebrating a new promotion. ✓ Speaking on industry panels.   And people constantly asking you, “How do you do it all?”  If you’re ready to start taking action, I’m ready to open my playbook to show you how to Get. Sh*t. Done. If you’re listening to this, I already know that you’re a high achiever because rather than wasting your time scrolling social media or binge-watching another four hours of The Office on Netflix, you’re here listening to me, and I greatly appreciate that. I want to apologize in advance because there not be a new episode this week because I’m just about to launch my first new online program in two years - Design Yourself. As a regular listener, you know that my mission is to provide you with the best content and interviews that help design the optimized version of you, and that’s exactly what this program does. Design Yourself is an 8-module online learning course to help you organize your priorities, get important things done (note: important is very different from urgent), and (finally) follow through with your goals...without sacrificing your sanity in the process. This program provides you with a simple step-by-step framework to break down seemingly insurmountable goals into simple and actionable tasks that will make your success look almost too easy. No longer will you procrastinate because you have no idea if the next task on your to-do list is going to change your life...or completely waste your time. Instead you will effortlessly and consistently take the right actions that will lead you down the unique roadmap to success that you design for yourself, no matter the obstacles in your way.  You might think “high achievers” have access to super-secret information you don’t: They use the most cutting-edge daily planners and productivity journals They consume the world’s most potent “superfoods” They know advanced automation tactics in Trello & Omnifocus They have the perfect 67-step morning ritual to “eat their frog” by 6am They have a secret “Success Playbook” leading them down the perfect path to their desired career They have unlimited access to the world's best coaches Here’s the good news...none of this crap matters. Want to know the secret that most productivity experts never talk about? Most people procrastinate on taking action or downright give up on their goals because they lack just one thing: CONFIDENCE You have lost the productivity game if you ever have to ask yourself the following question: “So...what am I supposed to be doing now?” Imagine for a second: You wake up in the morning (without hitting the snooze button twelve times) having intentionally designed your day in such a way that you have 100% clarity about the goals you hope to achieve not only today but in the next week, as well as over the next 3 months, 1 year, or even the next 5 years. Think about what it might feel like to have the utmost confidence that the next items on your daily to-do list are the right actions that will lead you to your destination (and ANY productivity app will work...including post-it notes). Picture yourself confidently taking the right actions with consistency and without struggling to summon willpower you can’t find, motivation you just don’t have, and discipline you’d rather not develop. If you’re interested in learning more about my brand new Design Yourself program, enrollment is opening the week of May 14th and it will only be open for 7 days, and the only way to sign up is if you’re a member of my email newsletter. I won’t be advertising on Facebook, you won’t see Google Ads, and there’s no link to join anywhere on my website. And only those on my email newsletter are getting 50% off enrollment as members of my very first class. If you’d like to learn more about the program and be notified the second enrollment opens and get your 50% discount, just visit optimizeyourself.me/design and provide me with your best email. It’s that simple, I’ll do the rest. Just visit optimizeyourself.me/design and I’ll see you when enrollment opens so we can design the optimized version of you together.  Thank you for being such a loyal listener and reader. Be well. Zack Arnold

Christopher is a Sales Trainer, Consultant, and a Master Sales Coach. He is the author of The Success Playbook and founder of the Kick Ass Sales Game. Top 3 Value Bombs: 1. Understand your profit line and be intentional when you set one. 2. Seek advice from those who know better than you do—it can save you from a lot of unnecessary stress and heartache. 3. Asking yourselves questions will help you find deeper meaning in the things you want to achieve. Visit Christopher’s website Sponsors: DesignCrowd: If you’re not much of a designer, but are looking for ideas for your next logo, websites design or even your new business cards, then DesignCrowd can help! Visit DesignCrowd.com/fire for a special one $100 VIP offer for Fire Nation! Storyblocks: Download all the stock your heart desires from Storyblocks' Member Library, which includes 400,000 stunning photos, vectors, textures, and icons. Plus, all content is royalty-free so you can use it for commercial and personal projects! Visit Storyblocks.com/fire to try it free for 7 days!

Welcome to this episode of the Real Fast Results podcast!  Reviewing today’s content is going to be really great for you and the development of your career, regardless of what niche you are in.  Whether you are an author, a speaker, or in information product development, etc., the information found herein will work for you. This material was originally presented by Chris Cumby.  He has been coaching and advising clients on business strategies and personal development for over 14 years.  Cumby got his start as a sales and marketing consultant, but he took on a much broader scope of business as he began to identify what disconnected businesses from their clients.  He now helps people to make these connections happen, and he does this by helping businesses grow through an extension of personal growth, themselves. Chris’ clients have achieved greater success in their professional lives since he’s learned to advise them this way.  With this realization, Chris has had a better opportunity to branch out and offer consultancy services that benefit each person individually, not simply the organization.  As a matter of fact, in 2003, Chris founded Integrity Marketing Inc., which is a direct sales consulting platform that is focused on creating new possibilities and new revenue streams for his American and Canadian clients.  Integrity Marketing has consistently helped its clients achieve broader market shares, increased revenues, and greater profits. Download the Complete PDF Show Notes Free for this Episode Chris has also written a fantastic book, which is The Success Playbook, and he’s been able to develop a brand around that.  The subject matter of this book/brand also centers upon personal enrichment.  This has allowed Chris’ reach to expand internationally, and the book itself has helped many people broaden their horizons and better develop themselves, and in turn, become more successful.  When it comes down to it, the core of Chris’ expertise lies in working closely with people, probably just like you, and helping people design, implement, and execute their personal development and sales strategies in combination.  Please welcome Chris to the program… Promise: Make More Money in the Next 90 Days Thanks for having me.  Why should you stick around today?  If you want to make more money, I think that today’s show is going to give you some good ideas. We’ll cut through some of the noise and pressure that you might have, and hopefully, give you some insights and some frameworks to really start making that happen in the next 90 days. Well, the vehicle is really simple.  I’ve gamified an area of my life that I’ve been pretty proficient at, in sales. I’ve taken that same gamification, if you want, and helped others achieve, through some frameworks that I have developed and things that they can do every day to execute and get ahead. Download the Complete PDF Show Notes Free for this Episode Learn How gamification works - ABCD A - Action B - Body C - Character D - Dreams Focus Using a journal to keep track The goal for the week Setting up the game What do I want? Why do I want it? What feeling am I going to have when I get it? Why do I want that feeling? Why is that feeling missing now? Download the Complete PDF Show Notes Free for this Episode Connecting with Chris My website is a great place to start.  ChristopherCumby.com.  I’ve got all of my social media.  I’m always pretty active in that area.  Of course, you can email and phone call.  All the information is at my website.  So, that’s probably the best place to start. Resources The Success Playbook: Principles and Strategies for Building a Rich and Happy Life ChristopherCumby.com Real Fast Results Community If you are diggin’ on this stuff and really love what we’re doing here at Real Fast Results, would you please do me a favor? Head on over to iTunes, and make sure that you subscribe to this show, download it, and rate & review it. That would be an awesome thing. Of course, we also want to know your results. Please share those results with us at http://www.realfastresults.com/results. As always, go make results happen!

Guest Bio: Chris has been coaching and advising clients on both business strategies and personal development for more than 14 years. What began as sales and marketing consulting took on a broader scope of business advisement when he identified a disconnect with his clients. Seeing business growth as an extension of personal growth, Chris saw that his clients achieved greater success in their professional lives when they also focused on positive personal development. With this realization, Chris saw the opportunity to branch out and offer consultancy services that benefit the person, not simply the organization. In 2003 Chris founded Integrity Marketing Inc., a direct sales consulting platform focused on creating new opportunities and new revenue streams for his American and Canadian clients. Integrity Marketing has consistently helped its clients achieve broader market shares, increased revenues and greater profits. The Success Playbook brand, dedicated to personal enrichment, was developed to provide consulting services to his international clients. Capitalizing on this success, Chris has authored a book on his approach to personal development allowing him to help more people in their search for self-fulfillment. Chris’s core expertise lies in working closely with people to help design, implement and execute their personal development and sales strategies. Chris has been instrumental in the positive growth of each client he has worked with, contributing to their overall success. In this particular episode, you will learn: How to find success in whatever you want Which timeless principles affect your every move whether you know it or not Easy hacks to find greater success Whether Christopher is an entrepreneur or a solopreneur His top journaling tip for making your journaling habit a needle-mover The best questions to use and ask yourself as journaling prompts Being in the “want” – what does that mean? How to get through the “noise” to focus on what’s key The two most important buckets in business His “Got a Minute” technique Time wasters to avoid Resources mentioned in this episode: http://www.christophercumby.com/ Transcript (edited for length and clarity): (Transcript for this episode available only to select private program members)

#WorkTrends is back on August 17, 2016 at 1pm ET - join us! We will have guest Chris Cumby, author of The Success Playbook, on the show to we discuss how to build a rich and happy life. Come learn what he has named "The Four Pillars of Success." Chris will discuss what he defines as the fundamental basics to moving the needle in life. Come hear the keys to understanding who you are and how to identify the greatest opportunities. Chris, also known as, "The Kick Ass Sales Guy" will share the foundation for great success. It should be an informational and motivational show!    Mark you calendars every Wednesday at 1pm ET to join host Meghan M. Biro and our star-studded guest line-up. Our first half hour is the live podcast, followed by an active Twitter Chat using the hashtag #WorkTrends.  

Christopher Cumby, Mindset Coach, Sales and Business Consultant and author of the book "The Success Playbook", shares tips on how to rise to the top of your game and automatically discover your genius zone.  Listen to this for guidance on how to create a rock solid foundation for your future. Show Notes Christopher's website www.christophercumby.com Purchase "The Success Playbook" on Amazon.com here https://www.amazon.com/Success-Playbook-Principles-Strategies-Building/dp/0997304510 In-episode ad mention NOL listeners can grab a free 30-day trial of this easy-to-use accounting and invoicing software used by LadyfoxEntertainment and Michelle Ann Owens.  Visit www.gofreshbooks.com/NOL and enter "Nothing Off Limits Podcast" in the "How Did You Hear About Us?" section for your deal.

Christopher Cumby, Mindset Coach, Sales and Business Consultant and author of the book "The Success Playbook", shares tips on how to rise to the top of your game and automatically discover your genius zone.  Listen to this for guidance on how to create a rock solid foundation for your future. Show Notes Christopher's website www.christophercumby.com Purchase "The Success Playbook" on Amazon.com here https://www.amazon.com/Success-Playbook-Principles-Strategies-Building/dp/0997304510 In-episode ad mention NOL listeners can grab a free 30-day trial of this easy-to-use accounting and invoicing software used by LadyfoxEntertainment and Michelle Ann Owens.  Visit www.gofreshbooks.com/NOL and enter "Nothing Off Limits Podcast" in the "How Did You Hear About Us?" section for your deal.

Every once in a while you meet someone on 30A that makes you think. Meet Chris Cumby. Author of a brand new book called "The Success Playbook." Hitting shelves soon, Chris has a fresh new look on what you need to do to be successful in life, business, or even here on 30A. Where are the best food and beverage spots in South Walton? And what are the benefits of finding a mentor (wait till you hear who his is)? Recorded live at the 30A Radio Airstream at Gulf Place, FL. Special thanks to 30Acottages.com, Stinky's Fish Camp, and Coastal Insurance. www.christophercumby.com

In this episode, I talk with Christopher Cumby, In his own words, he's a Dad, Husband, Entrepreneur, Author, Speaker, Dreamer and Achiever. He teaches people how to become successful doing something they love, and work less. He's the author of the Success Playbook, teaching go-getters to advance to the top of their game. He's the 'kick-ass sales guy', and helps many companies meet their sales goals.

#BeBoldNation Christopher and Allan recap last week's awesome shows with Peter Thurin (Episode #50) and Jennifer Longmore (Episode #51). It was an awesome week as the show remains in the Top5 in Self-Help. The hosts introduce this week's show with Michael Gonzalaz Wallace (Episode #53) and Amy Smarlarz (Episode #54). Michael wows us with Super Body, Super Brain, and Amy provides us a fascinating way to Live Intentionally. Don't miss them, and be sure to bring your journal to capture the golden nuggets to help you with your goals, dreams, and desires! Allan surprises Christopher with some questions about his upcoming new book "The Success Playbook" that is being released over the next few weeks. Stay tuned for more awesome Think Bold, Be Bold shows coming up soon. Learn more about your ad choices. Visit megaphone.fm/adchoices

Allan and Barry Laub interview and host Christopher and discuss his new book coming out called "The Success Playbook." The trio tells the story of how Christopher met Barry & Allan, and how meeting them has provided a powerful mastermind. Christopher provides insight into how he wrote the book using his iPhone, Google Docs, and documented his journey using his Nike Fuel band. As a busy dad, husband and entrepreneur Christopher provides insight and inspiration for others to follow their dreams and conquer fear. He offers up the Four Pillars of Success: 1) Be careful who you listen to 2) Always be learning 3) Create Change 4) Know WHY you want something! Christopher goes on to discuss the major reason he wanted to write the book and provide others a way to create the life they love living! He dives into a new thought technology with The WHO A.R.E YOU Principle and provides a way for people to self-assess and go deeper into the desires of life. Christopher certainly gives life his best shot and loves to help others succeed. As a coach, mentor, author, and entrepreneur he leads his life loving every moment of it! Check out Christopher's website and be sure to grab his book: www.ChristopherCumby.com "Do what you love, turn faith into action, and find the courage to try!" Learn more about your ad choices. Visit megaphone.fm/adchoices

Christopher and Allan discuss The Success Playbook and outline the book launch on Publishizer that Christopher has created for the community and for everyone to get involved. https://publishizer.com/the-success-playbook/ Christopher covers the four pillars of Success that is outlined in the book. Chapter 1: The First Pillar: Be Careful Who You Listen To (Why it is important to listen to the right people, most importantly, yourself) Chapter 2: The Second Pillar: Keep Learning - You Don’t Know What You Don’t Know (The importance of continual learning, and stories of some of the greatest students of our time) Chapter 3: The Third Pillar: Accept Change - Be the Change to See the Change (The fundamental reason for change and how to make change happen for yourself) Chapter 4: The Fourth Pillar: Know Why You Want Something - Make the Why Big Enough (Define your own "why" - inspiring stories of those who transformed their why into monumental change) Allan caps off the show with some wisdom and insight on life and the book through some key points of interest. Come check out the show! They have a huge show coming up with Greg Hague! Stay tuned... he is going to rock your world. Learn more about your ad choices. Visit megaphone.fm/adchoices

Great Leaders Plan to Win Psalms 127:1a states, “Except the LORD build the house, they labour in vain that build it:..” We can build our dreams according to a plan, but it must align with God’s plan for our lives. One of the greatest basketball coaches in the game, John R. Wooden of University of California Los Angeles, explained the importance of planning according to God’s plan for us in his book, “Coach Wooden’s Pyramid of Success Playbook,” co-authored by Jay Carty.  Listen in as I discuss one of the building blocks for success and the action plan you need to win. Whether it is in your walk of faith, business or on the job, creating an action plan ensures that you reach your desired destination. We are glad you joined us today. Thank you for listening. All new subscribers will receive a free eBook, "Five Steps to Winning at Work: How to be a Power Player."  To receive your eBook visit the link http://bit.ly/1rdRCgs. To find out more about the strategies I developed to receive the manifestation of a miracle visit the following link http://bit.ly/10GBGrx. I have a special offer for Shine and Grind listeners for the pre-sell of my book, "The Working Women's Guide to Winning: Defeat Satan at His Own Game with Integrity."