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In this packed episode, Omni Talk hosts Chris Walton and Anne Mezzenga interview the most innovative retail technology providers attending Shoptalk 2025, giving listeners an insider's guide to the conference's must-see tech solutions. Key Moments: 1:33 – Interview with Big Sur AI's CEO Vinod Ramachandran on their AI sales agent, content marketer, and data scientist tools 17:12 – Lucky Labs' Sneh Parmar explains how they connect brands to major retailers with real-time inventory and attribution data 27:47 – Lily AI's Purva Gupta breaks down how they bridge the gap between merchant language and consumer search terms 44:33 – Syrup's James Theuerkauf discusses their AI decision support system for optimizing inventory management 56:50 – Placer.AI's Ethan Chernofsky shares insights on location analytics and understanding retail traffic patterns 1:12:34 – Treasure Data's Mark Tack on intelligent data platforms transforming retail customer experiences 1:25:01 – Mirakl's Alex Hase explains the rising trend of specialty retailers launching marketplace platforms 1:35:33 – Signifyd's Raj Ramanand reveals how AI is solving the $890 billion returns problem in retail Be careful out there, #retailtech #shoptalk #aiinretail #retailinnovation #ecommerce #retailstrategy #customerexperience #retailanalytics #digitaltransformation *Sponsored Content*
Stop the Sales Drop Podcast with Kristina Jaramillo and Eric Gruber
Send us a textTwice in a row, Angie Assennato, Senior Director of Growth Marketing at Signifyd, came into a marketing team that was already doing ABM but was getting limited returns. In this podcast, she discusses with Kristina Jaramillo and Eric Gruber the challenges they had, the reasons behind the failing programs and how intent data/ABM tech were not effectively being leveraged. As leadership at Signifyd also wants to go upmarket, we'll also discuss the changes that need to be made to engage and close higher-value deals.
In this episode, host Joreal Whitfield chats with Vito Petruzzelli, Senior Risk Intelligence Analyst at Signifyd, about the evolving landscape of e-commerce fraud and the lessons learned from the recent holiday season. From tackling industrialized scams to unlocking opportunities with first-time buyers, they explore how businesses can stay ahead in an increasingly complex digital world. Key Insights Include: Learnings from Black Friday and Cyber Week trends Combating fraud while creating frictionless experiences for good buyers Tackling consumer abuse like returns fraud and triangulation schemes Tune in for actionable strategies and expert perspectives on protecting your business while driving fearless commerce in 2025 and beyond Follow and Review: We'd love for you to follow us if you haven't yet. Click that purple '+' in the top right corner of your Apple Podcasts app. We'd love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review,” then a quick line with your favorite part of the episode. It only takes a second, and it helps spread the word about the podcast. Supporting Resources: Join the Commerce Cloud Community: http://sforce.co/commercecrew Would you like to be on the podcast, or do you know someone who should? Submit a nomination here: http://sfdc.co/podnomination To learn more about Commerce Cloud Innovations, go here: https://www.salesforce.com/commerce/innovations/ 1. Check out Signifyd's 2024 cyber week results: https://www.signifyd.com/globe/ 2. Access the latest ecommerce data and benchmarks from Signifyd's vast merchant network: https://www.signifyd.com/ecommerce-data-reports-pulse/ 3. Join Vito Petruzzelli, Senior Risk Analyst at Signifyd, for a weekly casual virtual chat where fraud leaders and aspiring fraud leaders come together to just vent, share and connect: https://www.addevent.com/event/jR23311900 *** Episode Credits If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
The fraud division has witnessed a dramatic transformation in the age of artificial intelligence (AI). As technology advances, so do the methods employed by fraudsters. Modern criminals use sophisticated techniques, such as deep learning and natural language processing, to deceive individuals and organisations alike. Such techniques allow them to mimic human behaviour, manipulate data, and exploit vulnerabilities in security systems.That's why organisations are embracing AI's strengths to combat these evolving threats. AI-driven solutions can provide real-time detection of fraudulent activities, analyse vast amounts of data to identify patterns and anomalies, and automate response processes. In this episode, Paulina Rios Maya, Head of Industry Relations, speaks to Xavier Sheikrojan, Senior Risk Intelligence Manager at Signifyd, about AI fraud. Key Takeaways:Fraudsters have evolved from individuals to organised criminal enterprises.AI enables fraudsters to scale their attacks rapidly and strategically.Phishing attacks have become more sophisticated with AI-generated content.Synthetic identities can be created easily, complicating fraud prevention.Opportunistic fraud is impulsive, while proactive fraud is well-planned.Businesses often fail to act post-breach due to resource constraints.Inaction after a breach can lead to repeated attacks by fraudsters.AI must be used to combat AI-driven fraud effectively.Balancing fraud detection with customer experience is crucial for businesses. Chapters: 00:00 Introduction to AI and Fraud01:32 The Evolution of Cybercrime05:43 AI's Role in Modern Fraud Techniques09:55 Opportunistic vs. Proactive Fraud12:44 Business Inaction and Its Consequences15:59 Combating AI-Driven Fraud with AI
The privacy job market is booming, but landing your dream role requires more than just technical know-how. Without a clear roadmap and the right skills, your career aspirations can quickly get lost in the shuffle.Join us for an exclusive interview with Heather, a seasoned professional who will reveal the insider secrets to launching a successful career in privacy.In this episode, you'll discover:Proven strategies to outshine the competition and land your first privacy jobCreative ways to build a relevant portfolio and gain experience before getting hiredThe essential soft skills that will set you apart and accelerate your career growthTune in now and take the first step toward your dream job.Heather F. has had an extensive career in data privacy, advising organisations of all sizes on cutting-edge issues. She is currently the Head of Privacy and Product Counsel at Signifyd, where she manages and leads initiatives related to privacy evangelism, "Shift Left" implementation, data compliance and industry collaboration. Prior to joining Signifyd, Heather held leadership roles at global corporate enterprises such as Macy's Inc and American Express. Heather has served on advisory boards for FPF, IAPP's Privacy Section Bar and IAPP's Publications Advisory Board. She is a Certified Information Privacy Professional (CIPP/US), and admitted to practise law in New Jersey & New York. Outside of privacy, Heather enjoys leading guided meditations at New York Loves Yoga.Follow Jamal on LinkedIn: https://www.linkedin.com/in/kmjahmed/Follow Heather on LinkedIn: https://www.linkedin.com/in/heatherfederman/Subscribe to the Privacy Pros Academy YouTube Channel► https://www.youtube.com/c/PrivacyPros
If you want to know what Signifyd culture is, and what you need to know to pass an interview with Arjun, learn about Arjun's management approach and his main goal as a leader in Signifyd. Most importantly Arjun journey and transition to the Fraud area, his most memorable fraud case, and more. Jump in! Arjun Kakkar is the SVP of Marketing and Growth at Signifyd, where he leads GTM functions, including Marketing, RevOps, Enablement, Business Development, and Value Engineering, that drive growth at https://www.signifyd.com/.
Join host James Mackey and his guest Cassandra Mingus, Director of Talent Acquisition at Signifyd, as she shares her career journey from recruiter to tech leader in a late-stage company. In conversation with James Mackey, they explore lessons learned, the evolution of talent acquisition, and hiring strategies for success.Discover the importance of structured processes, approval mechanisms, and using tools like Greenhouse for streamlined recruitment. Uncover tiered recruitment strategies, capacity planning insights, and measuring quality of hire. 0:33 Cassandra Mingus's background 1:39 Lessons learned in talent acquisition progression12:00 Key processes for effective hiring19:24 Capacity planning and quality of hire Thank you to our sponsor, SecureVision, for making this show possible! Our host James Mackey Follow us:https://www.linkedin.com/company/82436841/#1 Rated Embedded Recruitment Firm on G2!https://www.g2.com/products/securevision/reviewsThanks for listening!
The term ‘bot' often evokes a sense of annoyance, scepticism, or even dread. Whether it's trending hashtags manipulated by an army of automated accounts, or your X (fka Twitter) feed being inundated with political propaganda, bots have gained a reputation as digital pests. But what if they could be used for good in cybersecurity? In this episode of the Next Stage, Signifyd co-founder and CEO Rajesh Ramanand and Avery Pennarun, co-founder and CEO of Tailscale, talk about employing bots as a proxy for the user and doing automated tasks on their behalf, including fighting scam bots. When it comes to detecting and deterring increasingly convincing AI-generated phishing attacks, Rajesh says, “it's not a human versus AI anymore … it's now AI versus AI”. Rajesh Ramanand, co-founder and CEO of Signifyd, and Avery Pennarun, co-founder and CEO of Tailscale, were in conversation with Sam Sabin, cybersecurity reporter for Axios, on FullSTK at Collision 2023. --- Send in a voice message: https://podcasters.spotify.com/pod/show/websummit/message
Stay up to date on news related to the furniture industry! In this episode, we cover:(00:43): "California Senate Passes Ban on Fiberglass in Upholstered Furniture and Mattresses: A Safer Future Ahead"(02:13): "U.S. International Trade Commission Launches Investigation on Mattress Imports: What You Need to Know"(04:12): "The Challenges and Importance of Succession in Family-Owned Businesses"(06:41): Navigating the Challenges: Opportunities in the 2023 Holiday Shopping Season(08:24): "The Four Categories of Online Shoppers: Understanding Customer Loyalty in E-commerce"
El avance acelerado del e commerce tiene un aliado que para muchos pasa inadvertido: los métodos de pagos. Sin un método de pago adecuado, fácil de usar y seguro, muchas de las ventas en línea no se concretarían y, además, provocarían la desilusión de los consumidores y su rechazo a una nueva experiencia digital. En este episodio, en el que tenemos dos invitados expertos en métodos de pago, Francisco Julian, VP at Worldpay y Xavier Aguirre, Commercial Director Mexico en Signifyd, aprendemos sobre las tendencias, implementaciones, data y más sobre los pagos digitales. No te quites los audífonos, y expande tu conocimiento. Conducido por Genaro Mejía.
According to the global charity Oxfam International, G7 nations owe $13 trillion dollars to developing countries in aid that was promised but never delivered, as well as funding for climate action. Oxfam Interim Executive Director Amitabh Behar says, "It's time to call the G7's hypocrisy for what it is: an attempt to dodge responsibility and maintain the neo-colonial status quo." He joins Julia to discuss. Also on today's show: Raj Ramanand, CEO of Signifyd, an end-to-end fraud protection company. To learn more about how CNN protects listener privacy, visit cnn.com/privacy
Ospiti di questa puntata: Manuela Brega di Alibaba, Vittorio D'Alessio di Infobip e Davide Antonelli di Signifyd
Cisco patches a command injection vulnerability. NIST issues antiphishing guidance. HeadCrab malware's worldwide distribution campaign. The Gamaredon APT is more interested in collection than destruction. Kathleen Smith of ClearedJobs.Net looks at hiring trends in the cleared community. Bennett from Signifyd describes the fraud ring that's launched a war on commerce against U.S. merchants. And trends in cyberattacks by state-sponsored actors. For links to all of today's stories check out our CyberWire daily news briefing: https://thecyberwire.com/newsletters/daily-briefing/12/22 Selected reading. Command-Injection Bug in Cisco Industrial Gear Opens Devices to Complete Takeover (Dark Reading) Phishing Resistance – Protecting the Keys to Your Kingdom (NIST) OneNote Documents Increasingly Used to Deliver Malware | Proofpoint UK (Proofpoint) HeadCrab: A Novel State-of-the-Art Redis Malware in a Global Campaign (Aquasec) Another UAC-0010 Story (The State Cyber Protection Centre of the State Service of Special Communication and Information Protection of Ukraine) Russia-backed hacker group Gamaredon attacking Ukraine with info-stealing malware (The Record from Recorded Future News) City of London traders hit by Russia-linked cyber attack (The Telegraph) ChristianaCare recovers from cyberattack, restores website service (6abc Philadelphia) Nation-State Threats and the Rise of Cyber Mercenaries: Exploring the Microsoft Digital Defense Report (CSO Online) Microsoft Digital Defense Report 2022 (Microsoft Security)
J. Bennett from Signifyd discusses the fraud ring that has launched a war on commerce against US merchants over the past few months. Joe and Dave share some listener follow up from Jon who writes in about an email he almost fell victim to. Joe shares two stories this week, the first on how scammers were seen posing as tech support at two US agencies in an attempt to hack their employees. Joe's second story is on a woman trying to steal 2.8 million for an elderly Holocaust survivor. Dave's story follows how an ad scam was able to break through over 11 million phones. Our catch of the day comes from husband and wife, Chad and Jen, who write in sharing a scam that Jen almost fell for. An email from "iTunes" confirming a payment of over $100 hit the music lover's inbox that she didn't authorize. The scammers went on to explain the rules behind the payment, making sure to include that if she did not make this purchase to notify them immediately. Links to stories: Scammers posed as tech support to hack employees at two US agencies last year, officials say 36-Year-Old Woman Accused of Using Romance Scam to Swindle $2.8M from Elderly Holocaust Survivor A Sneaky Ad Scam Tore Through 11 Million Phones Have a Catch of the Day you'd like to share? Email it to us at hackinghumans@thecyberwire.com or hit us up on Twitter.
Are your sales team loyal to you as theirs sales leader? Today's Tip is from Gus Taleb, Vice President of Sales at Signifyd in the UK. In this episode, you'll learn:
Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions once again from Chris and Anne, as he shares his thoughts on what retailers can expect this upcoming holiday season. Music by HookSounds.com **Sponsored Content**
Nosheen Khan began her online journey in 2004 when I lost my corporate job due to health reasons. Her first job online was a .33c/hr. With that being said NEVER under-estimate the power of opportunities. This .33 cents opportunity led to huge opportunities like : 1- Becoming a founding member of startups like UpWork and then Signifyd. 2- Building 2 coaching businesses 3- Became a best selling author 4- Publishing a second book 5- Founded a SaaS company 6- Active Investor in startups Faced rejections and vulnerability, even when it meant doing 100 livestreams, 100 radio shows, 100 podcasts, and 100 videos to get comfortable at them. And now I am on a journey to be a guest on 100 podcasts and then invite them over to my new (2nd podcast). You can connect with Nosheen Khan on easysalesautomation.com Facebook: https://www.facebook.com/excelwithnosheen --- Send in a voice message: https://anchor.fm/victor-osioh/message
Ecommerce return fraud is widespread and wide-ranging. How can merchants verify buyer identity and intent to help protect the shopper journey - and the brand experience. In this episode, Megan Blissick, Head of Global Agency Partnerships at Signifyd, shares insights on the problem and the data-based solutions to promote customer understanding and protect revenue. Learn more at Signifyd.com.
Welcome in Ya'll! Today my guest is the beautiful Nosheen Khan, Founding member of startups like Upwork and Signifyd, best selling author, creator 2 coaching businesses and today we are going to discuss productivity, automation and the tools to simplify your business so your not duct taping your business together Speaking to Nosheen you see how passionate she is about where she is today and how she got here. From having to leave her Corp, good paying job to trying to find work, any work, even from her bed. She got hired to do some work and get this...it paid only $.33 cents an hour! Now, most of us would say F*%# this and jump ship but she stuck with it because it was in the field she wanted to be in knowing if she worked hard something good would come out of it. Boy did it ever. She talks about the two startups she started, how she is continuing to create more and how she has figured out how to automate her business so, in her own words, we are not 'duct taping" our business together. Listen, we are so busy with life and work and it can be overwhelming to do all the ads, the marketing, the sales, whatever your business entails at the end of the day. We are tired man! Her system helps with that so you dont have to, and you make more money by being automated. Nosheen certainly has faced rejections and vulnerabilty like we all have and continue to have, but she perservered and now look where she is. Its work but you have to do the work to get the reward. She became a best selling author, founded companies and built two coaching businesses! She is empowered!! And lets face it, an inspiration! If you want to learn more, reach out to Nosheen at the links below. I soo soo soo enjoyed our talk today and I appreciate you taking the time to share your story and empower us all. FB Nosheen Khan www.facebook.com/excelwithnosheen https://easysalesautomation,com https://www.facebook.com/groups/automate2accelerate
Signifyd's SVP of Operations and Corporate Development, Bennett, gets hit with the tough questions from Omni Talk Retail, as he shares the most important insights from his company's newly released State of Commerce Report for 2022 in just five minutes! For more information on Signifyd, and to get the report, head here: https://www.signifyd.com/state-of-commerce-report-2022/?utm_channel=Paid&utm_medium=content_syndication&utm_source=Red-Archer&utm_campaign=WW_WEB_State-of-Commerce-Report-2022 Music by HookSounds.com **Sponsored Content**
Megan Blissick is the Head of Global Agency Partnerships at Signifyd, the leader in ecommerce protection. Megan's background includes a widespread ecommerce experience, ranging from brand management to digital marketing and advertising, in addition to building partnerships throughout the SaaS ecosystem. Signifyd provides an end-to-end commerce protection platform that leverages its commerce network to maximize conversion, automate customer experience, and eliminate fraud and customer abuse for retailers. Signifyd uses big data and machine learning to provide a 100% financial guarantee against fraud and chargebacks on approved orders. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk. Signifyd counts among its customers many companies on the Fortune 1000 and Internet Retailer Top 500 lists. Signifyd is headquartered in San Jose, CA, with locations in Denver, New York, Mexico City, Belfast, and London. In this episode… Fraud is an unfortunate reality for ecommerce businesses, but what if it could be effectively and consistently prevented? Both fraud and fraud protection are in a constant game of cat and mouse, with new issues and solutions being introduced every day. Most companies can't afford to stay on top of these trends, so they only treat the symptoms rather than the underlying causes. The best solution is to have a dedicated service specializing in ecommerce fraud. A few of these exist, and Signifyd is leading the charge with its knowledgeable staff. So while fraud can never be fully prevented, now you can stay one step ahead. Guillaume Le Tual joins Megan Blissick, the Head of Global Agency Partnerships at Signifyd, on the Ecommerce Wizards Podcast to discuss fraud in ecommerce and the best preventions. They start with the common issues in the current ecommerce landscape and what measures are being taken to deal with them. They also get into returns, subscriptions, and bot-based attacks and the unique challenges each one brings.
In the latest edition of the Omni Talk Retail Spotlight Video Series, Chris Walton and Anne Mezzenga sit down with Signifyd's CMO Indy Guha to learn all they can about the latest fiendish effort being used to defraud consumers, aka Account Takeover (or AKO, if you are in the know). Together they discuss: The rise of e-commerce and the increasing strain placed on fraud prevention What account takeover is and why it is so much more sinister than just using someone's credit card number And why a networked approach may be the only way to solve the problem To access Signifyd's pulse reports, head here: http://www.signifyd.com/ecommerce-pul... Music by hooksounds.com *Sponsored Content*
The market signals of today inform the way the world shops tomorrow – and Signifyd has a wild read on what to expect for 2022 based on the 2021 holiday season. Signifyd's Commerce Network tracks the ecommerce transactions of thousands of merchants and millions of consumers worldwide. In this episode, our host, Tim Ahlenius, spoke with Signifyd's Head of Global Agency Partnerships Megan Blissick to do a post-holiday analysis which includes supply chain challenges and the COVID-19 Omicron variant and its effects on the economic recovery. Signifyd provides an end‑to‑end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience, and eliminate fraud and customer abuse for retailers. This podcast is brought to you by Americaneagle.com Studios. Follow this podcast wherever you listen to them! Connect with: Lessons for Tomorrow: Website // Twitter // Instagram // Facebook // YouTube Tim Ahlenius: LinkedIn // Twitter Megan Blissick: LinkedIn
How to fight online return fraud when all the players don't play by the same rules is a growing problem in retail. And nowhere was this more evident than this past holiday season when the overall rate of e-commerce returns increased and so, too, did the rate of online return fraud. Resident Omni Talk expert and retail commerce protection expert extraordinaire, Signifyd's SVP of Operations and Corporate Development, Bennett, joined Chris Walton and Anne Mezzenga to discuss this very topic and what to do about it. The short-answer -- it takes AI and machine learning to attack the problem in real-time because that is the only solution that will work when the rules of the game are always changing. *Sponsored Content*
“Smash and Grab” robberies at several retailers stole the headlines during Black Friday and Cyber Monday, but the real concern for retailers should be the significant increase in digital “smash and grabs” as fraud spikes with the growing number of “card not present” and online transactions. In the latest edition of The Omni Talk Ask An Expert Series, Signifyd SVP of Operations and Corporate Development Bennett joins Anne Mezzenga to discuss this and more, including Signifyd's latest Pulse report outlining fraud data during Black Friday and Cyber Monday 2021. In this episode they cover: - How retailers should prepare for fraud during peak holiday traffic - New areas for fraud monitoring as store experiences get more high tech, from scan-and-go to contactless payments - In times of supply chain shortages, how retailers can make sure their limited number of products get into the hands of their best customers - The importance of investing in tech like machine learning to maintain security, speed, and customer satisfaction in as many transactions as possible For more information, head to Signifyd.com, and for access to their weekly reports, including the one discussed in this episode on Black Friday and Cyber Monday head to signifyd.com/pulse. Music by hooksounds.com **Sponsored Content**
Black Friday 2021 is set to dominate the online retail calendar once again. Last year, digital acceleration brought on by the COVID-19 pandemic saw global ecommerce sales grow by 28% year on year. As the world shifted to online retail, so did the volume of declined payments impacting e-tailers bottom line. We welcome expert panellists from Signifyd, the world's largest provider of guaranteed fraud protection, to discuss innovative methods of conducting payments. We cover: • How e-tailers can boost Black Friday revenues by avoiding payment platform declines • What post-Brexit payment strategies marketers should implement when expanding into new regions • Why UK marketers should be aware of impending payment legislation changes in 2022
Are you looking to land your dream Customer Success job? What to do, what to avoid and how to approach your job search? Kat Fisher is a Senior Customer Success Manager at Signifyd, and she's an expert in hiring - having spent time looking for her next job last year, and then, spending a bigger part of this year hiring, Kat knows the industry inside out and I'm grateful she is sharing her tips with us today. If you are on the look for your next play, or next CSM - this is the episode for you! One of my main learnings about job search from Kat is her take on CVs: 'CV is your main marketing asset for yourself. That is your presentation. It needs to tell the story of your achievement rather than your duties.' Check out Kat's tips on the interview process: CV: - how to prepare your CV - how to tell your achievement story - what to include and avoid in CV Company research: - how to look beyond the company's website - utilise customer's reviews - check out the company's podcasts, resources and get familiar with their founders How to shine in the Interviews? - communication - project preparation - storytelling Also, Kat shares her great interview experience, career tips and thoughts on being a working mom in tech! Connect with Kat: https://www.linkedin.com/in/kat-fisher-486a2984/ Follow Kat's blog on Medium: https://katfisher-90977.medium.com/ About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. Follow: - womenincspodcast.com - LinkedIn: https://www.linkedin.com/company/womenincspodcast https://www.linkedin.com/in/mspilley/ - Instagram: @womenincspodcast Join the Women in Customer Success Network: https://join.slack.com/t/womenincs2020/shared_invite/zt-m3q3pkio-fgk0ssR6gHzoOEEdwa2f3g If you like this episode, you will also like: 06 - How to Get Your First Customer Success Job - Irit Eizips 24 - How to Narrow the Gender pay Gap During the Hiring Process - Kristi Faltorusso 34 - How to Be a Boss of Your Career - Emilia D'Anzica 35 - Career Lessons for Young Professionals - Karolina Adamus 36 - How to Become an Expert on Yourself - Ronni Gaun 39 - Lessons from the C-Suite - Megan Bowen 42 - The Role of Customer Success Communities - Violaine Yziquel 47 - How to Benefit from a Return on Relationship (ROR) - Allison Skidmore 48 - How to Propel Your Career - Kellie Capote 49 - How to Build a Customer Success Team in EMEA - Christine Hale
Today's discussion is perfect for any teams out there who know they need to (a) inform, (b) train, and (c) rely on their partners to successfully-execute a positioning change, pivot or enormous product release. To get an idea of how this can be done, I invited James Denker, Director of Partnerships for Imagination Media - someone who is no stranger to massively-important partner programs, and one of his closest tech partners from Sygnifyd, Senior Partner Manager Megan Blissick. Megan has just undergone a company positioning change wherein Sygnified moved from fraud prevention to revenue operations and optimization. So of course, we learned how this impacted partnerships. In this episode, we uncover: Knowing these two partner personas. Understanding what it's really like on that partnership island for both sides. Megan's favorite plan of attack for activating new agency partners. Enablement structure strategies from James. How Megan folded partnerships into Signifyd's recent pivot. The timeline and strategy to bring partners into PR. Hiring your partner managers from an agency. Driving value for your partners. Final words of wisdom from Megan and James around partnerships-led product endeavors. Resources: Sendoso - The leading sending platform. Partnerstack - Partner tracking and payouts. Reveal - A free account mapping solution.
In this special Groceryshop edition of our Omni Talk Spotlight Series, sponsored by Cleveron and UntieNots, Chris Walton and Anne Mezzenga sit down to chat with one of Omni Talk's favorite guests, the always mellifluous Indy Guha, the CMO at Signifyd. Indy, as he always does, gives Chris and Anne a crash course in the growing importance of fraud prevention and revenue generation in grocery. For example, did you know that with the explosive growth in curbside pickup and contactless scan-and-go implementations, the time to detect fraud is quickly moving to zero? And that retailers are liable for all of it? In the days of e-commerce, manual processes could be used to validate orders as retailers waited for goods to ship from their warehouses, but now with curbside pickup and scan-and-go those same processes no longer work because the customer wants validation of their purchases instantaneously. Retailers have no choice but to adopt AI solutions to solve this problem. Give this video a watch and you will quickly understand why grocers will likely soon be moving fraud detection to the top of their IT roadmaps. **Sponsored Content**
Today's guest is Pranav Gandhi, Head of Business & Strategy Analytics at Signifyd. Founded in 2011 and headquartered in California's San Jose, Signifyd is the world's largest provider of guaranteed fraud protection that enables online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning, and domain expertise to provide a 100 percent financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk. In today's episode, Pranav tells us about: Signifyd's work in identifying fraud in the eCommerce sector How they are applying data science to solve these problems in eCommerce What attracted him to work for Signifyd How the pandemic has helped transform the customer experience What excites him for the future Pranav Gandhi https://www.linkedin.com/in/pranav-gandhi-55798029/ The Data Standard is a community of data scientists, architects, engineers, and enthusiasts. In addition to regular podcasts, we host monthly events, publish through leadership pieces, and offer a stimulating ecosystem for networking and collaboration. https://datastandard.io https://www.linkedin.com/company/the-data-standard https://www.youtube.com/channel/UCTuolowXD05RY9DkIWqRT6Q
Today's guest is Pranav Gandhi, Head of Business & Strategy Analytics at Signifyd. Founded in 2011 and headquartered in California's San Jose, Signifyd is the world's largest provider of guaranteed fraud protection that enables online retailers to provide a friction-free buying experience for their customers.Signifyd leverages big data, machine learning and domain expertise to provide a 100 percent financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk.In today's episode, Pranav tells us about:Signifyd's work in identifying fraud in the eCommerce sectorHow they are applying data science to solve these problems in eCommerceWhat attracted him to work for SignifydHow the pandemic has helped transform the customer experienceWhat excites him for the futurePranav Gandhihttps://www.linkedin.com/in/pranav-gandhi-55798029/ The Data Standard is a community of data scientists, architects, engineers, and enthusiasts. In addition to regular podcasts, we host monthly events, publish through leadership pieces, and offer a stimulating ecosystem for networking and collaboration. https://datastandard.iohttps://www.linkedin.com/company/the-data-standardhttps://www.youtube.com/channel/UCTuolowXD05RY9DkIWqRT6Q
In the latest Omni Talk Ask An Expert Series, Chris Walton and Anne Mezzenga sit down with Signifyd SVP of Operations and Client Development, Bennett, in a conversation you may need to hear for yourself to believe. Bennett shares with the audience the growing types of fraud retailers are faced with as customers demand delivery or order pickup within minutes, contactless payment options, and online returns. As fraudsters evolve their strategies, retailers large and small need to tap technology to help them stay ahead of the scammers and to guarantee customer satisfaction so that real orders are going through. Bennett unpacks how companies like Signifyd can help retailers prepare a fraud prevention solution in time for the holidays when retailers see an increase in fraud, but, more importantly, when real orders from their best and even new customers increase significantly as well. There's so much more to this story than we could fit into one interview, so be sure to download the Signifyd 2021 State of Fraud Report at: https://omnitalk.blog/signifyd-state-of-fraud-report-2021/ To get in contact with Signifyd, and Bennett, head to Signifyd.com **Sponsored Content** Music by HookSounds.com
There was a 146% increase in automated fraud attacks in 2020. Signifyd recently released their new State of Fraud Report that examines the fraud trends that wreaked havoc on ecommerce retailers in 2020 and the way they have shaped the future of commerce. In this episode, our host, Tim Ahlenius, spoke with Signifyd's Senior Partner Manager, Megan Blissick, to discuss which fraud trends we can expect to see an uptick in during the holiday season and how fraud and risk teams are evolving to meet the evolving fraud pressure. Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and customer abuse for retailers. This podcast is brought to you by Americaneagle.com Studios. Connect with: Lessons for Tomorrow: Website // Twitter Tim Ahlenius: LinkedIn // Twitter Megan Blissick: Signifyd // LinkedIn
Kalina Bryant is Head of Global Customer Advocacy, Customer Experience, and Executive Programs at Asana, as well as the Founder of Unapologetech and KMB Consulting. She is a seasoned customer marketing and advocacy leader with extensive experience at technology companies like Signifyd, Talkdesk, and Anaplan. On this episode, we cover: The nuts and bolts of...
Today's guest is Pranav Gandhi, Head of Business & Strategy Analytics at Signifyd. Founded in 2011 and headquartered in California's San Jose, Signifyd is the world's largest provider of guaranteed fraud protection that enables online retailers to provide a friction-free buying experience for their customers. Signifyd leverages big data, machine learning and domain expertise to provide a 100 percent financial guarantee against fraud on approved orders that later turn out to be fraudulent. This effectively shifts the liability for fraud away from retailers, allowing them to increase sales and open new markets while reducing risk. In today's episode, Manny tells us about: Signifyd's work in identifying fraud in the eCommerce sector, How they are applying data science to solve these problems in eCommerce, What attracted him to work for Signifyd, How the pandemic has helped transform the customer experience, Exciting opportunities and plans for growth at Signifyd, and What excites him for the future
Ed Whitehead, Managing Director EMEA, SignifydA combination of big data, machine learning and manual review allows Signifyd to offer merchants a 100% financial guarantee against fraud on its end-to-end commerce protection platform. Recently the company raised a $205 million Series E growth equity financing, valuing the business at around $1.34 billion. Robin Amlot of IBS International speaks to Ed Whitehead, Managing Director EMEA of Signifyd, about its promise to merchants and also what the plans are for the latest funding.
In the latest episode of the Omni Talk Spotlight Series, Indy Guha, Chief Marketing Officer at Signifyd, joins Chris Walton and Anne Mezzenga to discuss the topic of fraud prevention and how to think about it not as a cost reduction activity but as a revenue generating opportunity. Together, Chris, Anne, and Indy go deep on all the ways fraud can impact the consumer shopping experience across the entire purchase funnel, from e-commerce transactions to even the final proof point in the buy online, pickup in-store process. The podcast is another great example of how network effects across data capture can make life simpler and easier for retailers, with big and quick upside. There's of course savings from manual processing costs and better fraud detection overall, but most importantly the data can also lead to better precision in understanding which digital orders are actually revenue retailers should want to earn. Of all the interviews Chris and Anne have completed over the last few years, this one is quite possibly the easiest, fastest, and most impactful win (it only takes weeks to implement!) at which every retailer should take a look right now. Plus, the anecdote of how fraudsters use Zillow data to game the system will blow your mind. To learn more about unlocking more revenue by streamlining the payments and risk management process, visit www.signifyd.com *Sponsored Content*
In our 59th episode, we're joined by Chris Hemmings from Signifyd, who talks to us about the fundamentals of managing fraud risk, best practices at different levels, where and why a tool like Signifyd adds value to retailers, how Signifyd is helping brands to unlock more revenue and where the product is going in 2021.
"The most contrarian take I have is that there is value in working with consumers in debt." Here are a few stats for you: - The average US household as of November pays almost 9% of its income to debt - Total household debt reached $14.35 trillion this fall per the New York Fed - The average person in debt owes money to 4 different lenders The current process for debt collections -- a highly sensitive, case-by-case, and often life-defining financial situation -- has not evolved much in the last 50 years. The process is still how most would imagine…a collections team is assigned a low-base salary and high-commission, and is tasked with harassing debtors multiple times a day with a one size fits all approach. This process is inflexible, stressful, and borderline inhumane as each person has unique financial needs. Enter Ohad Samet and TrueAccord. After honing his time at companies like Fraud Sciences (acquired by PayPal), Signifyd, and Klarna (as their CRO), Ohad recognized this enormous problem and the need for a better solution. Fast forward to 2020, TrueAccord has built a digital-first, ML-powered, humane debt collection agency that leads with empathy. TrueAccord's successes have been incredible, with collection rates 30–50% higher than industry averages and an NPS of 40 (astoundingly high for a debt collections agency, and higher than a lot of financial institutions). TA's impact on daily lives cannot be understated. One stat I loved - "85% of customers wouldn't have been able to repay their debt without the highly flexible payment plans we offer." In today's episode, Ohad comes on the show to discuss: - The different ways TrueAccord engages with the customer, and how that approach has shifted overtime thanks to Machine Learning - 3 questions about debt that he bets none of our listeners can answer - Why his HQ2 city, Kansas City, is a hidden talent and cost of living gem - The cruciality of mission-alignment in business and at TrueAccord (P.S. they're hiring!) - Navigating FinTech partnerships - A special "rapid-fire" question set …and much more. For more insights and analysis from FinTech leaders, follow us below: Medium: medium.com/wharton-fintech WFT Twitter: twitter.com/whartonfintech Ryan's Twitter: twitter.com/RyanZauk LinkedIn: www.linkedin.com/company/wharton-fintech-club/ Facebook: www.facebook.com/whartonfintech/ Instagram: www.instagram.com/whartonfintech/
On today’s Tank Talk! We welcome our guest Sandeep Bhadra, Partner @ Vertex Ventures.On today's Talk, we ask Sandeep about his operator journey starting out in engineering and product management roles at Texas Instruments. Sandeep explains the lessons he learned around building next-gen technologies and trying to sell his visions internally while navigating around the politics at such a large company.Next we ask Sandeep about his transition to corporate development at Cisco Systems where he made over 5 acquisitions and invested over $400mm into strategic investments during his two years there.Moving on, we dig into Sandeeps transition to venture capital as a Principal at Menlo Ventures and the struggles he faced trying to stay focused while figuring out how to convince Partners at the firm to see things his way. We ask Sandeep why he decided to lead the series B investment into Signifyd and the lessons he learned after passing on the company at the series A.Next, we get into Sandeeps current role at Vertex Ventures and the firms focus on early-stage investments into enterprise SaaS companies. We ask Sandeep what he’s most excited about when it comes to Microservices and his views on cloud infrastructure companies and where he is looking to invest next.Finally, we ask Sandeep what he looks for when investing in cloud and cyber focused startups who have limited traction but massive market opportunities.This Tank Talk really makes you appreciate the vision and excitement investors like Sandeep bring to startups at the early-stage. You will also hear how Sandeep thinks about the future of cloud infrastructure and who he believes will win in the end.Book Recommendations:2666 - Roberto BolañoOn Beauty - Zaide SmithThe Three-Body ProblemLove in the time of CholeraSandeep’s words of inspiration - “Great teams build great companies, so treat your people well and you will be rewarded on the other side” This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit tanktalks.substack.com
On today’s Tank Talk! We welcome our guest Sandeep Bhadra, Partner @ Vertex Ventures.On today's Talk, we ask Sandeep about his operator journey starting out in engineering and product management roles at Texas Instruments. Sandeep explains the lessons he learned around building next-gen technologies and trying to sell his visions internally while navigating around the politics at such a large company. Next we ask Sandeep about his transition to corporate development at Cisco Systems where he made over 5 acquisitions and invested over $400mm into strategic investments during his two years there.Moving on, we dig into Sandeeps transition to venture capital as a Principal at Menlo Ventures and the struggles he faced trying to stay focused while figuring out how to convince Partners at the firm to see things his way. We ask Sandeep why he decided to lead the series B investment into Signifyd and the lessons he learned after passing on the company at the series A.Next, we get into Sandeeps current role at Vertex Ventures and the firms focus on early-stage investments into enterprise SaaS companies. We ask Sandeep what he’s most excited about when it comes to Microservices and his views on cloud infrastructure companies and where he is looking to invest next.Finally, we ask Sandeep what he looks for when investing in cloud and cyber focused startups who have limited traction but massive market opportunities.This Tank Talk really makes you appreciate the vision and excitement investors like Sandeep bring to startups at the early-stage. You will also hear how Sandeep thinks about the future of cloud infrastructure and who he believes will win in the end.Book Recommendations:2666 - Roberto BolañoOn Beauty - Zaide SmithThe Three-Body ProblemLove in the time of CholeraSandeep’s words of inspiration - “Great teams build great companies, so treat your people well and you will be rewarded on the other side”
What's keeping brands up at night? Fraud. Vid Sukumar from Signifyd shares how brands can protect themselves from fraudulent shoppers while optimizing their revenue.
Rick Wilson, CEO of Miva, sits down with Jeff Pandolfo, Sr. Director Tech Partnerships for CyberSource & Authorize.Net, to talk about how independent merchants can thrive in the age of Amazon. Rick, Jeff, and Rich chat about the past, present, and future of ecommerce, exploring how technology accessibility has changed the commerce landscape. Episode Highlights 02:30 – Independent sellers & Amazon – Jeff remarks that his talks with small merchants, mid-market CEOs, and enterprise CEOs are shockingly similar. Ecommerce businesses of all sizes are facing the same challenges. 07:15 – Amazon's most desired products – Rick asks Jeff about the products on Amazon he loves. Digital products and home fixtures top the list. 11:12 – Ecommerce logistics barriers – Jeff points out that today’s shipping barriers are low compared to the past and predicts globalization of sales as the biggest opportunity over the next 5 years. 21:36 – Evolution in the payment space – Rick queries Jeff about the challenges of fraud in the payment space and the role of machine learning in fraud prevention. 33:15 – Great shopping experiences – Jeff describes the products and customer experience offered by some outstanding ecommerce businesses. 32:28 – Closing thoughts – Jeff encourages online merchants to take a chance on new technologies and talks about embracing the integration of online and in-store shopping experiences. Dragonproof Links Dragonproof Ecommerce (Book) - https://www.amazon.com/Dragonproof-Ecommerce-Business-Products-Customers-ebook/dp/B07NKW3W52 Dragonproof Website - https://dragonproofbook.com/ Social Dragonproof Facebook - https://www.facebook.com/dragonproof2019/ Dragonproof Instagram - https://www.instagram.com/dragonproofecommerce/ Dragonproof Twitter - https://twitter.com/Dragonproof2019 Rick Wilson Twitter- https://twitter.com/RickMiva Richard “RichE” Otey Twitter - https://twitter.com/richardotey Solutions Mentioned Authorize.Net - https://www.authorize.net/ CyberSource - https://www.cybersource.com/en-us.html Avalara - https://www.avalara.com/us/en/index.html Signifyd - https://www.signifyd.com/
Ronan talks to Rajesh Ramanand the C0-Founder and CEO of Signifyd. Rajesh talks about his background, describes what Signifyd does, and how global fraud in e-commerce has changed since the early days of e-commerce. Rajesh also explains why they opened an R&D centre in Belfast, the news jobs at Signifyd in Belfast.
Dave describes a credential gathering scam targeting users of the Stripe online payment system. Joe responds to an email message from his boss, and learns a valuable lesson. Our catch of the day follows someone as they string along a text messaging scammer. Carole Theriault returns with an interview with J Bennett of Signifyd, an AI firm fighting romance scams. Links to stories: https://cofense.com/credential-phish-masks-scam-page-url-thwart-vigilant-users/ Thanks to our show sponsor KnowBe4.
The Top Entrepreneurs in Money, Marketing, Business and Life
CEO @TrueAccord . Risk @Klarna. Co-founder @SIGNIFYD and @Analyzd (acq by @Klarna). @PayPal New Ventures. Analytics at FraudSciences (acq by @PayPal).
In this TalkingSense episode, we pick Indy Guha’s brain on being a Senior Advisor on Bain Capitals board and how that correlates to his role as VP of Growth Marketing at Sigstr. Listen in as Indy takes us behind the boardroom and discusses: Watch the video version here: https://talkingsense.com/
We sit down with the Stefan Nandzik, VP of Marketing at Signifyd to discuss the trend of increasing fraudulent purchases in eCommerce. We specifically cover kinds of fraud merchants are facing and what options are out there for merchants looking to protect themselves.
In Tracking Security Innovation, Microsoft to acquire GitHub for $7.5B, Thoma Bravo acquired LogRhythm for undisclosed, KnowBe4 acquired exploqii for undisclosed, Signifyd raised $100M Series D, Cyberbit raised $30M in an equity round, and more! Full Show Notes: https://wiki.securityweekly.com/BSWEpisode87 Visit http://securityweekly.com/category/ssw for all the latest episodes!
In Tracking Security Innovation, Microsoft to acquire GitHub for $7.5B, Thoma Bravo acquired LogRhythm for undisclosed, KnowBe4 acquired exploqii for undisclosed, Signifyd raised $100M Series D, Cyberbit raised $30M in an equity round, and more! Full Show Notes: https://wiki.securityweekly.com/BSWEpisode87 Visit http://securityweekly.com/category/ssw for all the latest episodes!
This week, Michael and Paul interview CISO of Harvard University, Christian Hamer! In our second feature interview, Michael and Paul talk with Jonathan Pritchard, Founder of Like A Mind Reader Training! In Tracking Security Innovation, Microsoft to acquire GitHub for $7.5B, Signifyd raised $100M Series D, Cyberbit raised $30M in an equity round, and more on this episode of Business Security Weekly! Full Show Notes: https://wiki.securityweekly.com/BSWEpisode87 Visit https://www.securityweekly.com/bsw for all the latest episodes! →Visit our website: https://www.securityweekly.com →Follow us on Twitter: https://www.twitter.com/securityweekly →Like us on Facebook: https://www.facebook.com/secweekly
This week, Michael and Paul interview CISO of Harvard University, Christian Hamer! In our second feature interview, Michael and Paul talk with Jonathan Pritchard, Founder of Like A Mind Reader Training! In Tracking Security Innovation, Microsoft to acquire GitHub for $7.5B, Signifyd raised $100M Series D, Cyberbit raised $30M in an equity round, and more on this episode of Business Security Weekly! Full Show Notes: https://wiki.securityweekly.com/BSWEpisode87 Visit https://www.securityweekly.com/bsw for all the latest episodes! →Visit our website: https://www.securityweekly.com →Follow us on Twitter: https://www.twitter.com/securityweekly →Like us on Facebook: https://www.facebook.com/secweekly
Listen while you walk backwards on iTunes Regardless of the software used and the lead generation programs, the successes of competitive corporations are now based on their ability to manage and access accurate data. Without accurate data, a company is at a severe disadvantage in the B2B market place. Ou----more----r interview this week is with Mark Godley the President of LeadGenuis. Mark presents his ideas on how to avoid mistakes in creating an accurate database. The host is Jim Obermayer About Mark Godley With more than 25 years of B2B technology industry leadership, Godley most recently served as Chief Revenue Officer for HG Data. Prior to that, he was Vice President of Market Development for ConnectAndSell, Inc., a cloud-based sales productivity platform. At healthcare startup Aventura, he managed the alliance, partnership and sales channel efforts. He also holds Advisory roles at a number of leading companies in the salestech and martech space, including Omniquo, ZenIQ.io and The Big Willow. Godley holds a B.A. degree from Villanova University in Marketing. He also attended Executive Graduate programs at both the University of California, Berkeley, Haas School of Business and the University of Chicago, Booth School of Business. Godley has been an award-winning Guest Lecturer in the undergraduate business school at the University of Southern California. About LeadGenius LeadGenius, based in Berkeley, CA, is a marketing and sales solution that enables B2B companies to identify and connect with their ideal accounts. The LeadGenius solution is powered by best-in-class B2B data which is continually refined through a unique combination of machine learning technology and skilled human researchers. LeadGenius’ customers include industry-leading companies such as Google, Square, Signifyd and eBay. A Y-combinator company founded in 2011,LeadGenius is a fast-growing software and services company with the heart of a social enterprise and a mission to provide meaningful opportunities to underemployed individuals with digital skills anywhere in the world. Sponsor for CRM Radio: Goldmine CRM Get more from the cloud with GoldMine workspaces. Flexible sign up options for BYOL hosting or subscription with monthly or annual terms. Designed for customers with Windows server-based applications but looking to off-load their on-premises server equipment.
Sourabh Kothari, Director of Advocacy, Brand, and Content at Signifyd, joins the Content Pros Podcast to discuss the power of storytelling and why the most important story doesn't have your product in it. Special thanks to our sponsors: Oracle Marketing Cloud Uberflip Convince & Convert: The Business of Story In This Episode How the ultimate end-user of a B2B purchase leads to a more emotional buying process than B2C Why successful marketing storytelling means a focus on characters instead of story How changes in audience expectations leads to dynamic and collaborative presentations Why winning content means first thinking of how your audience would succeed without your product Resources Sourabh Kothari on Twitter: @sokothari Signifyd Content Marketing Class Visit ContentProsPodcast.com for more insights from your favorite content marketers.
Today we have a panel discussion between 3 Venture Capitalists from the VC corner stage at Startup Grind’s 2016 global conference held annually each February in Silicon Valley. Rachel Chalmers is a principle at Ignition partners, prior to ignition Rachel led research into enterprise computing infrastructure for the 451 Group. Nick Sturiale, is the managing partner at Ignition Partners, prior to becoming MP at Ignition Nick spent 15 years in venture helping over 100 startups including Reputation.com, Bill.com and Delphix. As an operator Nick was the founding CEO of Timbre Technologies which sold to Tokyo electron for 138 million dollars in 2001. Sandeep Bhadra is a partner with Menlo Ventures where he actively focuses on enterprise investments including AppDome, Platform9, and Signifyd. Sandeep had a Phd from the university of Texas and an MBA from INSEAD. Let’s listen into this interesting discussion with Rachel, Nick, and Sandeep at Startup Grind’s Global Conference.