Podcasts about simpplr

This episode features an interview with Lisa Colella, Managing Director of Strategic Communications & Leadership Advisory at CRA Admired Leadership. With more than 18 years of professional experience, Lisa has worked with clients across agency, consultancy, and in-house settings. Her portfolio spans multiple industries, including fast-moving consumer goods, financial services, healthcare, and more. Previously, she was the Founder and CEO of a boutique consultancy and Global Head of Talent Communications and Marketing at Philips.In this episode, Simpplr's Vice President of Corporate Communications and Employee Experience Strategy, Carolyn Clark, and Lisa discuss balancing formal and informal communication for effective leadership, the challenges and benefits of integrating AI tools into leadership practices, and how behavioral science and creativity can improve communication strategies.-------------------“ The people that excel at creating meaning, not just transmitting information, they understand that communication isn't about just town halls and emails. But, really how they show up every day and that there is science to say if they show up in a way that is credible, they're highly competent. That they're likable in one way, shape, or form, generally likable and they are consistent. That they have a frequently and predictable drumbeat of presence that people can create what we call parasocial relationships. Which is, everyone feels like they have a relationship with the CEO, even though they might see them in a town hall once a year.” – Lisa Colella-------------------Episode Timestamps:*(02:33): Getting to know Lisa*(07:27): Lisa's career journey*(12:42): Balancing informal and formal communication*(19:12): How psychology influences communication*(32:24): How CRA is navigating the AI space *(38:29): Blending science and creativity for better communication strategies-------------------Links:Connect with Lisa on LinkedInLearn more about CRA Admired LeadershipSubscribe to Admired Leadership Field Notes NewsletterTry AlexSubscribe to Confluence NewsletterConnect with Carolyn on LinkedInCohesion PodcastAbout Simpplr

This episode features an interview with Matt Rivera, Chief Marketing Officer at Day & Zimmermann and Gary Sevounts, Chief Marketing Officer at Simpplr. Matt has worked for Day & Zimmermann for 34 years, from payroll administrator to the first person in the marketing department. He leads a diverse team of marketers and communications professionals who contribute to a cohesive, professional and high-performing marketing organization. Gary is a veteran CMO with a track record of building high-growth demand and revenue engines, effective marketing teams, differentiated brands, and establishing categories. Previously, he was CMO at Malwarebytes, Socure, and Equifax's Identity and Fraud Division.In this episode, Miriam, Matt, and Gary explore the connection between customer experience and employee experience, the importance of authenticity and transparency in storytelling, and leveraging AI to enhance communication and measurement.-------------------“ With the automation that we have today for the employee experience, you can do that and then transfer it right over into the external marketing. You're tweaking the message. But it's the same types of messaging. It's the same campaigns. We're looking at the same analytics. All of those things really start connecting a lot. I think, in a lot of cases, the employee experience and what you're doing there, if you're doing it right, it's authentic, can really drive some of the marketing stuff too.” – Matt Rivera“ Brand starts internally.  It starts with a mission and starts with the employees believing in why. Why did we start the company? Why are we doing what we're doing all day long? Why are we passionate about it? In the companies that I worked with and I dealt with, when there is that connection and it's genuine, employees become ambassadors. In the companies where that connection doesn't exist, people don't believe it and it's just words, then it can take a negative turn really quickly.” – Gary Sevounts-------------------Episode Timestamps:*(02:51): Matt and Gary's career journeys*(07:01): Getting to know Matt and Gary*(08:41): Exploring the connection between CX and EX*(12:56): The art of great storytelling *(24:15): Marketing strategies for Internal Communications*(35:36): Leveraging technology for employee engagement-------------------Links:Connect with Matt on LinkedInLearn more about Day & ZimmermannConnect with Gary on LinkedInConnect with Miriam on LinkedInCohesion PodcastAbout Simpplr

This episode features an interview with Laura Wall Klieves, Head of People at Malwarebytes. Laura's career began in automotive advertising before she pivoted to Learning & Development. At Malwarebytes, Laura leads L&D and drives internal communications initiatives by weaving together her knowledge of visual storytelling and learning to elevate the organization's leadership and management teams. In this episode, Simpplr's Chief People Officer, Miriam Connaughton and Laura discuss HR trends for 2025. They explore strategies for improving employee engagement post-pandemic, the balance between remote work and return-to-office mandates, and the responsible integration of AI in HR processes.-------------------“ There is something intangible about being next to another human being, whether they're on your team or on a cross-functional team. There's something about being able to say to, as I call a 3D person, live and in-person, ‘Hey, how are you?' Those spontaneous connections. We're not dictating five days a week, but we do want to encourage, at least, our managers and our senior leaders to get back into the office a little bit more. The other thing that I think we see, but also I would imagine a lot of companies are seeing, is especially for new employees, that learning about the company, making those initial connections when you first are hired doesn't happen when we're all sitting at home.” – Laura Wall Klieves-------------------Episode Timestamps:*(04:19): Getting to know Laura*(04:27): Laura's priorities for 2025*(07:06): How Laura is approaching return-to-office mandates*(12:46): Strategies for enhancing employee engagement*(24:16): The role of AI in HR*(33:57): Future HR trends and predictions-------------------Links:Connect with Laura on LinkedInConnect with Miriam on LinkedInCohesion PodcastAbout Simpplr

This episode features an interview with Donald Knight, Venture Partner at Valor Ventures and Miriam Connaughton, Chief People and Experience Officer at Simpplr. Donald's expertise is in creating a culture where employees thrive and has a proven track record of constructing scalable global strategies that support international expansion. Miriam utilizes her three decades of HR consulting experience to shape and deliver a great employee experience, through dynamic HR strategies and AI-powered technology.In this episode, Shawn, Donald, and Miriam discuss the concept of high-performance cultures, how fostering human connection and empathy in the workplace can combat loneliness, and the impact of AI on workplace dynamics.-------------------“Historically, our profession has been rooted on five major time periods. It started because of being administrative in nature. Then from administration, we went into compliance. From compliance, we went into employee satisfaction. From satisfaction, you got companies that are focused on how do they engage their employees, mainly through this lens of productivity. Last, I think the best companies understand that they want people to be fulfilled. If you want people to be fulfilled, you got to recognize that there's plenty of talent at your organization that just isn't. There is a large sentiment of loneliness.” – Donald Knight“If you have lots of people with similar habits, that becomes the culture. It's habit-creating. If managers in general are good at creating psychological safety in an organization and they have a habit of practicing that, then people will generally report that's a cultural trait here. I feel really included and I feel like I can be my authentic self because it's very psychologically safe here. It doesn't just happen because you say it, it happens because people have healthy habits around that on a daily, moment-to-moment basis.” – Miriam Connaughton-------------------Episode Timestamps:*(02:35): Getting to know Donald and Miriam*(08:46): Being an intentional leader*(17:56): High-Performance Index and the ripple effect*(27:28): Loneliness in the workplace*(46:56): Incentivizing human-centric leadership*(53:29): The role of AI in enhancing employee experience-------------------Links:Connect with Donald on LinkedInFollow Donald on InstagramFollow Donald on ThreadsEmail DonaldConnect with Miriam on LinkedInEmail MiriamConnect with Shawn on LinkedInCohesion PodcastAbout Simpplr

This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. Jordan advises organizations on the influential use of data and analytics to develop strategies that predict outcomes and increase performance. Prior to Simpplr, he was one of the Heads of Employee Experience Strategy at Qualtrics and has consulted hundreds of SaaS companies and global organizations.In this episode, Shawn and Jordan dive into Simpplr's Future of Employee Experience Report. They discuss the importance of personalized and efficient communication platforms, analyzing diverse data sources to create a seamless employee experience, and taking a human-centered approach to AI.-------------------“87% of professionals are passionate about their current jobs, but 64% of them frequently feel stressed or frustrated at work. We have a primed and ready to go race car with rocket fuel in the tank. We load up a bunch of sandbags in the trunk that represent crappy tools and inefficient processes. There's no reason for that. The more we study employee experience, the more we learn how critical it is to think holistically about the work people do, the task distribution they have, and how we can operationalize great efficiency. Using systems and AI to free up people to do the strategic work that will catapult our organizations into the next level from a performance perspective.” – Jordan Katz-------------------Episode Timestamps:*(03:11): Jordan defines employee experience *(05:00): Rapid fire questions*(14:36): What the report says about frontline workers *(22:54): Creating a personalized employee experience*(34:11): What prevents companies from implementing an HR stack *(41:05): How AI impacts employee experience*(51:49): Jordan's golden rule for work-------------------Links:Connect with Jordan on LinkedInRead Simpplr's Future of Employee Experience ReportConnect with Shawn on LinkedInCohesion Podcast

This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. Jordan advises organizations on the influential use of data and analytics to develop strategies that predict outcomes and increase performance. Prior to Simpplr, he was one of the Heads of Employee Experience Strategy at Qualtrics and has consulted hundreds of SaaS companies and global organizations.In this episode, Shawn and Jordan dig into Simpplr's 2024 State of Internal Communications Report. They discuss the most surprising results, creating highly effective teams, and using AI to tailor messages.-------------------“We're creating not a time machine, like go back in time machine, but a save you time, reduce friction. Where everything is served up at your fingertips in a way that not only helps you get your job done, helps you be more productive, reduces cycle time on search and access to information. And by the way, can help you eliminate some of the administrative tasks or recognize your peers or any of the things that you want to do on a day-to-day basis that are not the high value stuff that drives crazy impact at your job. But instead, helps lift you up so you can do the best work that you can possibly do in the most efficient manner possible.” – Jordan Katz-------------------Episode Timestamps:*(03:45): Rapid fire questions*(10:43): Surprising results from the State of IC Report *(18:59): How AI can improve IC messaging*(30:12): Jordan's advice for implementing an intranet*(35:17): What makes highly effective IC teams*(46:56): What's next for IC in 2025-------------------Links:Connect with Jordan on LinkedInRead Simpplr's State of Internal Communications ReportConnect with Shawn on LinkedInCohesion Podcast

Carolyn Clark, Vice President of Employee Experience Strategy at Simpplr, discusses AI in employee engagement. Forward-thinking businesses recognize internal communications as a key strategic asset, acknowledging its role in fostering retention, revenue growth, and heightened productivity. Yet, quantifying the direct influence of communication initiatives on business results poses a challenge. Today, Carolyn shares her insights on measuring the impact of internal comms on employee engagement.Connect With: Carolyn Clark: Website // LinkedInData Driven Podcast: Email // LinkedIn // TwitterDominic Bohan: Website // LinkedIn // Twitter

Carolyn Clark, Vice President of Employee Experience Strategy at Simpplr, discusses AI in employee engagement. Using AI, companies can efficiently analyze vast amounts of data, anticipate employee needs, and deliver tailored experiences. This contrasts with manual engagement efforts that often rely on limited data interpretation, resulting in a less efficient approach to boosting employee morale and satisfaction. Today, Carolyn shares her insights on AI-driven engagement.Connect With: Carolyn Clark: Website // LinkedInData Driven Podcast: Email // LinkedIn // TwitterDominic Bohan: Website // LinkedIn // Twitter

The Cohesion podcast is back with more exciting episodes! Shawn Pfunder, Communications and Employee Engagement Director extraordinaire is taking over the role of host.Previously this season, we had some amazing guests including CEOs, Founders, and Chief People Officers. They shared valuable tips on creating a world-class employee experience, transforming culture, rebuilding trust after layoffs, and empowering every employee to be a leader.In the second half of the season, we're bringing new voices into the mix! We'll be talking to consultants, motivational speakers, and future of work experts. We'll dive deep into the intersection of AI and HR, discuss how to organize people effectively for sustainable growth, and explore the relationship between technology, employee experience, and communications.Stay tuned for more episodes of Cohesion! Check out previous episodes wherever you get your podcasts.-------------------Links:Connect with Shawn on LinkedInCohesion Podcast

Carolyn Clark, Vice President of Employee Experience Strategy at Simpplr, discusses AI in employee engagement. Forward-thinking businesses recognize internal communications as a key strategic asset, acknowledging its role in fostering retention, revenue growth, and heightened productivity. Yet, quantifying the direct influence of communication initiatives on business results poses a challenge. Today, Carolyn shares her insights on measuring the impact of internal comms on employee engagement.Connect With: Carolyn Clark: Website // LinkedInData Driven Podcast: Email // LinkedIn // TwitterDominic Bohan: Website // LinkedIn // Twitter

Carolyn Clark, Vice President of Employee Experience Strategy at Simpplr, discusses AI in employee engagement. Using AI, companies can efficiently analyze vast amounts of data, anticipate employee needs, and deliver tailored experiences. This contrasts with manual engagement efforts that often rely on limited data interpretation, resulting in a less efficient approach to boosting employee morale and satisfaction. Today, Carolyn shares her insights on AI-driven engagement.Connect With: Carolyn Clark: Website // LinkedInData Driven Podcast: Email // LinkedIn // TwitterDominic Bohan: Website // LinkedIn // Twitter

Michael and Robin are joined today by Carolyn Clark.  Carolyn is the VP of Employee Experience Strategy and Transformation at Simpplr, where she elevates the employee experience by driving innovation and revitalizing how employee communication is delivered. Prior to Simpplr, she led internal and HR communication at companies like Yahoo, Pandora, and GoDaddy. We discuss elevating the employee experience, the impact of AI on EX and Internal Communications, and trying to turn Blowing Rock, North Carolina, into a technology hub.   

This episode features an interview with Carolyn Clark and Shaun Randol. Carolyn is the VP of Employee Experience Strategy and Transformation at Simpplr, where she elevates the employee experience by driving innovation and revitalizing how employee communication is delivered. Prior to Simpplr, she led internal and HR communication at companies like Yahoo, Pandora, and GoDaddy. Shaun is the Editor-in-Chief of Digital Publications at Lam Research and the Founder of Mister Editorial, a mixternal communications newsletter. Previously, he spent 13 years leading communications at Bloomberg, BlackRock, and Splunk.In this episode, Amanda, Carolyn, and Shaun take on the vast world of AI. They discuss how they use tools like ChatGPT in their everyday lives, the role AI plays in internal communications, and security and ethics concerns in this new landscape.-------------------“I don't think AI will replace you, but somebody using AI will. I also think that the number of jobs in our industry, there will be fewer because one person can do more using these technologies. Or maybe it's the same amount of jobs and people's time is spent more on thoughtful strategic work. Rather than rote, repetitive, junior-level material.” – Shaun Randol-------------------Episode Timestamps:*(06:47): The role AI will play in internal communications*(19:09): Segment: Story Time*(26:40): Segment: Getting Tactical*(27:13): How AI has already improved internal comms and HR*(39:49): The dangers and fears of AI*(01:02:23): Segment: Asking For a Friend*(01:02:41): AI security and ethics resources-------------------Links:Connect with Carolyn on LinkedInVisit Carolyn's websiteVisit Simpplr's blogConnect with Shaun on LinkedInVisit Mister EditorialFollow Sam Altman, Founder of OpenAIRead IBM's AI Ethics GuideVisit Anthropic for more on AI ethicsConnect with Amanda on LinkedInwww.simpplr.com/podcast

Katherine Andruha has been leading sales teams for 14 years at brands like Aruba Networks, Anaplan, Sugar CRM, Cloudflare, and now at Simpplr. Katherine's advice, "Focus on your job, and hit your numbers - you'll be OK" -  She also advises to speak up about your career goals and be intentional.  Katherine is now focused on strategy in her leadership roles. She encourages women to not just settle for a position - "life is too short to work for a crappy boss" - words to live by. 

Do you like your snark served up with a heaping helping of despair? Then this episode is for you. Permanent layoffs, stock crashes, and a commercial real estate meltdown are just the beginning of what A.I. has in store for us. And let's throw in robot baby daddies to boot and child labor run amok at McDonald's. The good news may be ridding ourselves of high-priced CEOs forever. Oh yeah, and a couple of startups - Hackajob and Simpplr - got funding, but we're kinda mixed on those too. We'll even throw in fake obituaries and a Gen X rant. The end is nigh, humans.

Gigs, the job platform that connects companies to job seekers looking for hourly jobs in their neighborhood, announced today the company's official launch of its employer portal to help retailers, food and beverage, logistics, and hospitality companies with their full-time and part-time hiring needs. The news comes jointly with the company announcing $2.7 million in a pre-seed funding round led by Slauson & Co with additional investment from Wonder Ventures and several angel investors. https://hrtechfeed.com/new-hourly-marketplacelands-2-7m-seed-round/ Modern Hire, the enterprise hiring platform that uses advanced selection science to reduce bias and predict candidate fit, today announced the launch of Virtual Job Tryout® (VJT) for Flight Attendants, a preconfigured assessment tool geared toward candidates across the globe seeking employment as a flight attendant.  Fiverr International is introducing Fiverr Enterprise, formerly Stoke Talent. This announcement comes as Stoke Talent is being integrated into Fiverr, and as the company continues to expand its solutions upmarket and aims to bring larger brands into the Fiverr suite of products as well as offer its existing customers additional capabilities.  https://hrtechfeed.com/fiverr-launches-fiverr-enterprise-to-simplify-freelance-management/ Simpplr, anAI-powered employee experience platform, announced it has secured $70M Series D funding. The investment was led by Sapphire Ventures with participation from existing investor Norwest Venture Partners.  https://hrtechfeed.com/employee-experience-platform-lands-70m/ hackajob, the full stack technical hiring platform, announces a $25m Series B funding round led by Boston-based growth equity firm, Volition Capital, with participation from existing investors AXA Venture Partners and Foresight.  https://hrtechfeed.com/hackajob-announces-a-25m-series-b-funding-round/  

Do you like your snark served up with a heaping helping of despair? Then this episode is for you. Permanent layoffs, stock crashes, and a commercial real estate meltdown are just the beginning of what A.I. has in store for us. And let's throw in robot baby daddies to boot and child labor run amok at McDonald's. The good news may be ridding ourselves of high-priced CEOs forever. Oh yeah, and a couple of startups - Hackajob and Simpplr - got funding, but we're kinda mixed on those too. We'll even throw in fake obituaries and a Gen X rant. The end is nigh, humans.

The Shred is a weekly roundup of who's raised funds, who's been acquired and who's on the move in the world of recruitment. The Shred is brought to you today by Jobcase.

This episode features an interview with Barbara Massa, board member of Simpplr. Barbara has over 25 years of experience as a business operations leader driving workforce strategy and organizational effectiveness. Previously, she served Mandiant as the Executive Vice President and Chief of Business Operations, where she implemented the company's first global HR system. Before joining Mandiant, Barbara led Talent & Diversity at McAfee, Inc. and was recognized for establishing a global talent management organization.In this episode, Amanda sits down with Barbara to discuss leading through turbulent times, advising companies to be more human, and thoughtfully aligning internal partnerships.-------------------“When you do get into having to make these difficult decisions, whether it be a reduction in a layoff or something else, that's a hard place to be. But the only way you can establish a reservoir of trust is with that authentic communication, humane engagement. Go into conversations with empathy, go into conversations seeking to learn and understand. That's where the goodness can happen even in times of duress and turbulence.” – Barbara Massa-------------------Episode Timestamps:*(02:02): Barbara's background*(13:32): Segment: Story Time*(21:00): Segment: Getting Tactical*(22:01): How Barbara meets desires in turbulent times*(25:40): How leaders should incorporate transparency into strategies*(31:39): Segment: Seat at the Table*(36:56): Segment: Asking For a Friend*(41:20): Barbara discusses recipe versus balance-------------------Links:Connect with Barbara on LinkedInConnect with Amanda on LinkedInwww.simpplr.com/podcast

Several years ago, entrepreneur Dhiraj Sharma's first company, a software consultancy, was hired by an HR tech firm to develop an app to improve the employee onboarding experience.

Entering the professional world isn't easy. But that doesn't mean you can't take the transition by storm. Anyone can succeed right from the start if they develop a strong confidence from within, possess a strong discernment of what they are and aren't interested in, and practice a flexible mindset. In this episode of Tech Sales is for Hustlers, our hosts Marc and Chris welcome Brian Ball, an Account Executive at Simpplr. Brian relives his start at memoryBlue, explains how it motivated him to pursue his dreams, and unpacks what he would want to tell his younger self now that he's reached success as an Account Executive.  

In this HCI Podcast episode, Dr. Jonathan H. Westover talks with Mike Baglietto about the findings of Simpplr's Anywhere Work survey. Mike Baglietto (https://www.linkedin.com/in/mikebaglietto/) is senior director of product marketing at Simpplr, the leading AI-powered employee experience platform. Mike has 15+ years experience developing marketing strategies, campaigns and content for addressing the needs of targeted audiences. His experience spans from product management and product marketing to demand generation and social media. He excels at distilling complex technical concepts into understandable, relatable materials and discourse, fueling conversations and motivating buyers. Please consider supporting the podcast on Patreon and leaving a review wherever you listen to your podcasts! Check out FindLaw at FindLaw.com. Check out Shopify at www.shopify.com/hci. Check out the HCI Academy: Courses, Micro-Credentials, and Certificates to Upskill and Reskill for the Future of Work! Check out the LinkedIn Alchemizing Human Capital Newsletter. Check out Dr. Westover's book, The Future Leader. Check out Dr. Westover's book, 'Bluer than Indigo' Leadership. Check out Dr. Westover's book, The Alchemy of Truly Remarkable Leadership. Check out the latest issue of the Human Capital Leadership magazine. Each HCI Podcast episode (Program, ID No. 592296) has been approved for 0.50 HR (General) recertification credit hours toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Each HCI Podcast episode (Program ID: 24-DP529) has been approved for 5.00 HR (General) SHRM Professional Development Credits (PDCs) for SHRM-CP and SHRM-SCPHR recertification through SHRM, as part of the knowledge and competency programs related to the SHRM Body of Applied Skills and Knowledge™ (the SHRM BASK™). Each HCI Podcast episode is also recognized by the Association for Talent Development to offer Recertification Credits and has been approved for 0.50 recertification hours toward APTD® and CPTD® recertification activities. Learn more about your ad choices. Visit megaphone.fm/adchoices

This episode features a roundtable discussion with Carolyn Clark, VP of Employee Experience Strategy and Transformation at Simpplr; Julie Miller, Senior Internal Communications Specialist at Simpplr; and Paralee Johnson, Senior Manager of Community and Content at Simpplr.In this episode, Carolyn, Julie, and Paralee discuss how they wish Internal Comms to be perceived, learning from their mistakes, and trends they're looking forward to in 2023.-------------------“We could do everything possible in our tool belt of tools for comms and something can still fail in the eyes of stakeholders. It's really important not to tie our value to the success of a particular program, that we don't necessarily own, to the success of the things that we do, per se. Because, sometimes you can do all of the things in your comm playbook, you can throw everything at the world at it, and maybe it's actually not what the audience needed or wanted. And then the organization or the stakeholders have to go back and reassess, ‘What are we actually doing? Was this to check a box? Was this some larger business goal that maybe really wasn't what they needed or wanted?'” – Paralee Johnson-------------------Episode Timestamps:*(02:37): The panelists discuss their backgrounds and roles at Simpplr*(08:11): How Internal Comms is viewed and how they wish that would change*(10:54): How to show the value of data*(14:31): How to create a unified understanding of success*(16:41): How to onboard stakeholders*(20:44): The panelists discuss past mistakes and how they learned from them*(32:57): How the panelists found their voices to speak up*(39:13): What Internal Comms can learn from other departments*(50:03): Rapid fire Internal Comms questions-------------------Links:Connect with Carolyn on LinkedInVisit Carolyn's websiteConnect with Julie on LinkedInFollow Julie on InstagramFollow Julie on BehanceConnect with Paralee on LinkedInSimpplr BlogConnect with Amanda on LinkedInwww.simpplr.com/podcast

This episode features an interview with Parag Kulkarni, Chief Technology Officer at Simpplr. Parag has nearly 25 years of experience as a technology industry leader. Previously, Parag was the Senior Vice President of SaaS Engineering at Nutanix where he developed modern SaaS applications covering the customer and partner lifecycle. Parag is now heading Simpplr's engineering and technology teams to create more value for its customers.In this episode, Amanda and Parag discuss Simpplr's new employee communication software Live EX, intranets and employee engagement, and the personalization of communications.-------------------“When we talk about engagement and connection, the big component of that is communication. How do you communicate? Who do you communicate to? Can you properly explain the why? Can you communicate at the right time? The product [Live EX] really focuses on that communication aspect as the first step of employee engagement or employee experience. Once that communication has happened, the next piece is to actually have a way of listening back to the feedback. Which is where surveys, the analytics that I talked about came into play. So, you really understand, ‘If I'm falling short in terms of engagement in certain areas, why is that? What can I do?' And then the third component, which is where we are moving towards, is using that to inspire. Which is where things like recognition comes into play. If you see certain cultural values being exhibited that will drive more engagement, more connection. Then those are the ones that you really want to communicate to the larger group. Those are the ones that you want to recognize. So between connection, listening to the feedback for the connection that was provided, and then ultimately inspiring using recognition is how the platform can really help. And we are seeing a great uptake in that. We are seeing companies who are looking at employee experience and saying, ‘I really want to invest in my current employees.' Hiring a new employee is so much more difficult and so much more money than focusing on the existing employees and keeping them happy.” – Parag Kulkarni-------------------Episode Timestamps:*(01:44): Parag's background*(05:02): Segment: Story Time*(05:16): Simpplr's Live EX function and what makes it different*(08:00): How Live EX helps drive employee engagement*(13:55): How Simpplr personalizes data to communicate with employees*(19:24): How people use Simpplr to get to know each other*(23:14): Segment: Ripped From the Headlines*(23:27): How organizations can use Live EX to minimize employee turnover*(25:36): Segment: Asking For a Friend*(28:10): Parag's advice for those hesitant to change the employee experience-------------------Links:Connect with Parag on LinkedInSimpplrAmanda's LinkedInwww.simpplr.com/podcast

This episode features an interview with Guido Ditto, Senior Manager of internal communications and employer brand at Coursera. Guido works with Coursera executives and teams to inform, engage, and connect colleagues around the world. Since joining the company in 2019, he has optimized information sharing with a new intranet, helped employees stay aligned to the company's lofty mission during hypergrowth, supported the company's transition to remote work, and led comms during Coursera's IPO. Previously, Guido led creative strategy at New York University.On today's episode, Guido shares his takeaways and advice from scaling Coursera's comms team from pre to post IPO, how interns and early professionals should think about their comms careers, and how to build meaningful professional relationships with executives.-----------------“The way you build trust with anybody, with a colleague that's next to you or a leader that relies on you or an executive who is looking to you for an answer is by being your true self. And showing them that you are open to sharing your complete self. And so that sort of gives them a reason to trust you.” — Ditto Guido-----------------Episode Timestamps:*(2:35) - Guido's current role at Coursera*(3:55) - Segment: Storytime*(6:50) - Building confidence in comms/HR*(9:10) - A career/project Guido's worked on that changed his perspective *(12:40) - How Guido marketed himself with no traditional IC background  *(15:25) - Segment: Getting Tactical*(19:50) - Guido's process for collecting/analyzing IC data*(28:45) - Building relationships with executives *(32:15) - Segment: Ripped from the Headlines*(35:10) - Experiencing/leading Coursera's IPO*(39:15) - Segment: Asking for a Friend-----------------LinksConnect with Guido on LinkedInConnect with Amanda on LinkedIn http://www.simpplr.com/podcast

In this episode of The B2B Leadership Podcast, best-selling author and leadership coach Nils Vinje speaks with Dawn Farhi, VP of Customer Success at Simpplr. Podcast highlights: 0:58 - Dawn's background - Dawn explains her current role at Simpplr. 2:36 - The concept of the intranet - How has it changed today? 7:06 - Dawn's first leadership role - How did her first role come about? 8:10 - Why you? - What did Dawn do to stand out as a candidate for her leadership role? 11:48 - Practical leadership advice - What would Dawn recommend for leaders looking to get noticed? 17:51 - Ranking up to VP - What key leadership themes and philosophies did Dawn develop in this process? 22:40 - Simpplr philosophy - How does Dawn foster her team culture within her organization? 28:58 - Dawn's advice to herself - What advice would Dawn give her younger self? 31:42 - Dawn's advice to others - Dawn shares practical advice for developing leadership skills. Connect with Dawn Farhi: https://www.linkedin.com/in/dawnfarhi/ Learn more about Simpplr at https://www.simpplr.com/ Learn more about your own leadership style at: https://www.30dayleadership.com/ This episode is brought to you by the B2B Leaders Academy. The cost of not consistently developing your leadership skills is enormous. At the B2B Leaders Academy, you can gain access to monthly leadership training and live coaching. Being a great leader isn't hard, you just need a guide and the right set of tools. Head on over to b2bleadersacademy.com and become the leader you have always wanted to be.

It's makeover time. In this live show, CEO and Co-founder of Directive, Garrett Mehrguth, and a SaaS marketing leader work together to build a strategy for a recognizable SaaS brand - as quickly as possible. The company will be randomly selected by spinning a wheel at the beginning of the show, and together, the two will craft a strategy for SaaS marketing leaders everywhere. Today's guest... Director of Brand and Communications at Simpplr, Brian Brannon

You want to create an exceptional employee experience. You want the right technology stack, the right processes in place, and you want your people to have the right information at their fingertips when they need it most.Why not learn from the best of the best?On the Cohesion podcast, you'll hear from internal comms, IT, and HR leaders who are innovating and leading the industry forward. These visionaries are changing how things are done at some of the most innovative companies in the world. Listen in as these leaders open their playbooks and tell us how they are increasing employee engagement, collaboration, and productivity on the new frontier of work. We'll bring you quick-hitting tips and tactics on how to improve your employee experience, level up your career, and stand out from the crowd. So tap the follow button and get ready to hear from the brightest minds in the world of internal comms. Welcome to CohesionPowered by the team at Simpplr

Invite-only social audio app, Clubhouse, has launched its direct messaging feature- Backchannel- for all users, which allows them to slide into a one-on-one chat mode or a group text format.Microsoft has unveiled Windows 365 that takes the OS to the cloud to offer a personalized PC experience for users and organizations, a new approach to cloud computing amid hybrid working.Simpplr has raised a $32M Series C from Tola Capital. Simpplr will use the new funds to develop its platform, expand its development team, and scale up to serve worldwide commercial clients.Crayhill Capital Management invests $300 million in Unybrands as growth capital. Unybrands is an eCommerce platform that helps Amazon fulfill and direct-to-consumer businesses scale.Deskimo, a Y Combinator's S21 batch startup providing on-demand access to work desks in professional workspaces, has launched in Singapore and Hong Kong after its inception in February this year, reports state.Cybereason, an end-point detection and response platform has raised $275 million in a crossover Series F funding round led by Liberty Strategic Capital, with participation from Irving Investors, certain funds advised by Neuberger Berman Investment Advisers LLC and Softbank Vision Fund 2*, it said in a press release.Bevy, an enterprise-grade virtual conference and community events platform, has acquired Eventtus, an engagement platform managing events for an undisclosed amount to offer a comprehensive end-to-end management solution and a seamless experience for event attendees.Flymachine, an organizer of digital live events, has raised $21 million in a round co-led by  Greycroft Partners and SignalFire, with participation from Primary Venture Partners, Contour Venture Partners, Red Sea Ventures, and Silicon Valley Bank.Untitled Ventures has announced its second fund of USD 118.3 million. It will collaborate with InnMind to deliver high-quality deep tech startup deal-flow to the fund's pipeline.Railsbank, a provider of APIs for fintech services, has raised $70 million in equity funding led by Anthos Capital. Other participants include Central Capital, Cohen and Company, and Chris Adelsbach's new fund Outrun Ventures.Cardless, a platform developer for companies launching credit cards, has raised $40 million in a Series B funding round led by Activant Capital. Other participants include Accomplice, Pear VC, and the owners and management of NBA teams Phoenix Suns and Boston Celtics. The funding increases the company's total raised since its debut in 2019 to $50 million.The Moot Group (TMG), an eCommerce technology startup, has raised €5 million (approx. USD 6.9 million) in a seed funding round led by Fuel Ventures. The new funds will be used for the company's next growth stage. Great Question raises $2.5 million in a seed funding round. Great Question is an online platform that provides product managers, designers, researchers, and research operations with UX research services. Great Question was part of Y Combinator's winter program of 2021.  BHyve, a future of work platform, has raised $300,000 in a JITO Angel Network, LetsVenture, and other angel investors. BHyve is a platform for disseminating tacit employee knowledge and allowing peer learning networks in the future of work.Mobile.dev, a startup providing pre-production workflows to help mobile teams automatically detect problems, has raised $3 million in seed round funding from Cowboy Ventures.Acelerate, a software company helping restaurants operate efficiently, has announced the raise of $14.4 million in Series A funding led by Sequoia Capital. Taking the announcement to its LinkedIn handle, the company expressed delight at the investment after a year of bootstrapping.Stytch has raised $30 million in Series A funding led by Thrive Capital with participation from Coatue and existing investors, Benchmark and Index, the company wrote in an official blog. Multiplier, a Professional Employment Organization (PEO) platform, raises a $4 million investment round. It provides complete solutions that enable businesses to hire individuals globally. Proper, a property accounting services provider for the real estate industry, has announced the raise of $9M in Series A from QED Investors, with participation from our partners at MetaProp, Expa, and Bling Capital. 

Today I have a great conversation with Patrick Morrissey, whose previous and current experience gives him an insight into how empathy can lead any sales and marketing team to success. In this episode, we talk about how empathy is a success trait in marketing and sales, what role it plays in effective storytelling, and how empathy is required to adapt to your customer's changing needs, as well as how marketers can leverage empathy to more effectively support salespeople. He also shares how to flip the model of selling to one that is more customer-centric,  and what executives need to do to strengthen empathy to create more trust and help their teams outperform Key Takeaways:As marketers, we need to transition from “What's my strategy for the customer?” to “What is my customer's strategy and how can I help?”Your job in marketing is to help sales sell. To do that, you need to be in contact with your customers and sales force. Help the customer buy in the way they want to buy, not just in the way you want to sell. Empathy is the bridge to trust.  It comes from a place of understanding what a someone is going through, and even if you don't, being genuinely curious to find out. "If you're looking at upping your sales game in a difficult market, it's about looking at people, problems, and potential." —  Patrick Morrissey About Patrick Morrissey: SVP & GM, Enterprise Sales & Marketing Business Unit - Upland SoftwarePatrick Morrissey is the SVP and GM of the Revenue Optimization business at Upland Software focused on helping Global 2000 companies unlock digital sales transformation and deliver customer outcomes. Before taking on this role, Morrissey was Chief Marketing Officer at Altify, responsible for all aspects of marketing as well as channels and alliances. Previously Morrissey was CRO of Simpplr, where he managed sales, marketing, and customer success, delivering 100% annual growth. Prior to joining Simpplr, Morrissey held multiple executive positions at Salesforce.com, Business Objects, and Scient. When not fighting software crime, you can find him and his family in the mountains in Lake Tahoe.   Connect with Patrick Morrissey & Upland Software:  Website: UplandSoftware.comLinkedIn: linkedin.com/in/patrick-morrissey-40b161/Twitter: twitter.com/PatMorrisseyPodcast: revenueoptimizationradio.com Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy  Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

Today I have a great conversation with Patrick Morrissey, whose previous and current experience gives him an insight into how empathy can lead any sales and marketing team to success. In this episode, we talk about how empathy is a success trait in marketing and sales, what role it plays in effective storytelling, and how empathy is required to adapt to your customer's changing needs, as well as how marketers can leverage empathy to more effectively support salespeople. He also shares how to flip the model of selling to one that is more customer-centric,  and what executives need to do to strengthen empathy to create more trust and help their teams outperform Key Takeaways:As marketers, we need to transition from “What's my strategy for the customer?” to “What is my customer's strategy and how can I help?”Your job in marketing is to help sales sell. To do that, you need to be in contact with your customers and sales force. Help the customer buy in the way they want to buy, not just in the way you want to sell. Empathy is the bridge to trust.  It comes from a place of understanding what a someone is going through, and even if you don't, being genuinely curious to find out. "If you're looking at upping your sales game in a difficult market, it's about looking at people, problems, and potential." —  Patrick Morrissey About Patrick Morrissey: SVP & GM, Enterprise Sales & Marketing Business Unit - Upland SoftwarePatrick Morrissey is the SVP and GM of the Revenue Optimization business at Upland Software focused on helping Global 2000 companies unlock digital sales transformation and deliver customer outcomes. Before taking on this role, Morrissey was Chief Marketing Officer at Altify, responsible for all aspects of marketing as well as channels and alliances. Previously Morrissey was CRO of Simpplr, where he managed sales, marketing, and customer success, delivering 100% annual growth. Prior to joining Simpplr, Morrissey held multiple executive positions at Salesforce.com, Business Objects, and Scient. When not fighting software crime, you can find him and his family in the mountains in Lake Tahoe.   Connect with Patrick Morrissey & Upland Software:  Website: UplandSoftware.comLinkedIn: linkedin.com/in/patrick-morrissey-40b161/Twitter: twitter.com/PatMorrisseyPodcast: revenueoptimizationradio.com Don't forget to download your free guide! Discover The 5 Business Benefits of Empathy: http://red-slice.com/business-benefits-empathy  Connect with Maria: Get the podcast and book: TheEmpathyEdge.comLearn more about Maria's brand strategy work and books: Red-Slice.comHire Maria to speak at your next event: Red-Slice.com/Speaker-Maria-RossLinkedIn: Maria RossInstagram: @redslicemariaTwitter: @redsliceFacebook: Red Slice

I spoke with Clint Patterson. Currently he works at Simpplr as a Senior Solutions Consultant, but I know him from the DNN community. As a side note: DNN is an Open Source, Content Management System which I worked with for over a decade. I used to be a very active member of the DNN community. The technology and community are still going strong but I decided to shift gears in 2019 to focus on new projects. With that said, I brought Clint to talk about community building as he used to be the DNN Ecosystem Manager and Product Evangelist. One of his jobs was to be a liaison between the open source community and the company behind DNN. Clint is a passionate guy, very charismatic and he has this innate drive to connect and motivate people. As discussed in the chat, this is most likely a result of being a football player first and a coder later in his life. He sees community as a team sport where camaraderie and sportsmanship is at the center of it. I hope you enjoy Clint, his stories and his southern accent. Full show notes and links: https://SoloCoder.com/29

If you're a medical practice, 4 major industry waves are rocking your boat. New demands bring new opportunities for fast practices that can quickly get physician alignment around a strategy that will maintain physician autonomy and increase reimbursement. Equally as important, the patient expectation has changed. They demand convenience and flexibility and want to interact with their care in new and innovative ways. Physicians can accept this, or ignore it at their own peril.  I'm fortunate to be joined today by Ken Comée, CEO of Carecloud who will shed some light on these 4 waves: Migration to a modern, cloud-based infrastructure Practice consolidation Value-based care Consumerism and the new patient expectation We break down what the 4 waves are, what they mean for practices and how practices can capitalize on the change. Enjoy!   0:56 What does CareCloud do and who do you do it for? 2:40 The smartphone has changed everything. What do doctors need to do to modernize? 4:00 Who are your customers? How has that changed as your company has grown? How has consolidation in the Health IT marketplace affected you? 6:08 The 1st Wave is a migration to a modern and cloud-based environment. It creates efficiencies and is needed for an interconnected, interoperable future. 9:30 The 2nd Wave is acceleration towards consolidation and rollups of physicians. You need IT infrastructure to rollup brick and mortar medical practices. 12:58 Hospitals need to re-evaluate what they are offering to compete with outpatient surgery centers. 14:33 The 3rd Wave is Value-Based Care. VBC means physicians are required to be more active in terms of outcomes. You must engage with patients earlier, more regularly, and over a longer period of time. Independent medical practices will be able to thrive if they can build an active and loyal patient base. 16:23 What do you see with people trying to prepare for a VBC future while still living in a Fee For Service now? Outcomes of medical care need to be thought of as if the consumer has options and can go somewhere else. They can. Attract. Serve. Retain. 20:00 What is the patient's experience with your practice from the first second they know you exist? Must have a holistic approach to end to end experience. Cloud infrastructure lets physicians thrive. 22:31 The 4th Wave is patient expectations and consumerism. Average out of pocket expense is going up and your patient experience could make or break you. I mean, Clipboards? Really? 25:50 Patients need to find info with as little friction as possible. Put your hours and prices on the web. Provide as much decision-making information as possible to prevent the patient from having to call and ask a question. 28:55 What do the 4 Waves mean for the practice listening? Every practice has different pain points. The Cloud can solve those pains and set you up for future growth. 31:22 What does all of this mean for CareCloud? Their platform is an all-in-one solution that can generate data that allows you to provide better care and proactive care for your patients. 33:55 What are the big tech giants up to? What are they going to do that impacts midmarket practices trying to stay independent? Amazon is going after the consumer experience. Their biggest impact is on facilitating the expectation of ease and simplicity for patients. Physicians need to be aligned with that. Amazon is doing it with their employees to show that it can be done. 36:29 Opening their own clinics? Amazon/Apple. Smart players are sometimes not the one that goes in first. They're watching innovative companies like Forward and OneMedical to see how they do and whether they should build or buy. 38:11 To use CareCloud, do you have to use both front and back office software? We're flexible. It's very easy for pieces to integrate with your current system. We ask, “How do we get you on the path to a cloud-based infrastructure with the least disruption so we can ensure success." 43:00 What is your biggest opportunity as a company coming from the 4 Waves? Interoperability. Carecloud is FHIR API certified. Going deep in cloud infrastructure means we can partner with Amazon and apply machine learning so practice systems get smarter. 45:02 Where can you find us? If you're a partner and want to integrate with our platform we have a robust partner program where you can download our APIs and work with them in real time. Our service and training side of the business is looking to expand. 46:19 What's your partnership model for apps on your system? Open system. Nothing but. We can't build everything. We integrate with care coordination, pop health, telemedicine, service or product side as extensions to our platform. Contact us for a discussion then apply. ...  About Ken Comée Ken Comée is CEO of CareCloud, the cloud-based software and services platform focusing exclusively on supporting high-growth medical groups. Ken joined CareCloud as CEO in 2015 after serving on the company's Board of Directors while an Executive-in-Residence at Norwest Venture Partners. Ken brings to CareCloud a track record of building high performing organizations and helping early-stage companies reach their full potential and value. Ken is a seasoned technology industry executive who has had a successful track record leading growth companies to achieve high-value strategic exists. Prior to joining CareCloud, Ken led several technology companies spanning the software, big data and analytics spectrum. Among these companies was Cast Iron Systems, a platform for integrating cloud-based applications from SaaS providers with on-premise applications. Ken managed Cast Iron's turnaround, successfully positioning the company for its sale to IBM, which bought the company to serve as a foundational element of its cloud strategy. As CEO of PowerReviews, which provided technology and tools for retailers and e-commerce companies to host product reviews on their websites, Ken orchestrated the company's acquisition to its largest competitor, Bazaarvoice. In addition to his roles as CEO, Ken has served as an executive advisor and on the board of directors for several new ventures, including BeyondCore, which was acquired by Salesforce.com, and Simpplr, a social intranet company focused on improving employee engagement. Ken's role as an advisor reflects his personal mission to help shape the next generation of CEOs. In addition to mentoring up and coming entrepreneurs, Ken also is committed to supporting philanthropies and non-for-profits that are making a meaningful difference in promoting health and quality of life. He most recently participated in the “Real Men Wear Pink of Miami” campaign to support the American Cancer Society. Ken earned his MBA from the London Business School and a BSc from Santa Clara University. A recent transplant from Silicon Valley to Miami, Ken enjoys spending his free time on the water and exploring South Florida. ... About CareCloud CareCloud is the leading provider of cloud-based revenue cycle management, practice management (PM), electronic health record (EHR), patient experience management (PXM), and telemedicine solutions for high-growth medical groups. CareCloud helps clients increase profitability, streamline workflow and improve patient care nationwide. The company currently manages more than $4.2 billion in annualized accounts receivable on its integrated clinical and financial platform. To learn more about CareCloud, visit www.carecloud.com. Links: Twitter: @CareCloud LinkedIn: https://www.linkedin.com/company/carecloud/ Facebook: https://www.facebook.com/carecloud/ Website: carecloud.com ... Related and/or Mentioned on the Show The New Patient Journey and its Impact on Healthcare Marketing | Carrie Liken | Yext ... Subscribe to Weekly Updates If you like what we're doing here, then please consider signing up for our weekly newsletter. You'll get one email from me each week detailing: New podcast episodes and blog posts. Content or ideas that I've found valuable in the past week. Insider info about the show like stats, upcoming episodes and future plans that I won't put anywhere else. Plain text and straight from the heart :) No SPAM or fancy graphics and you can unsubscribe with a single click anytime. ... The #HCBiz Show! is produced by Glide Health IT, LLC in partnership with Netspective Media. Music by StudioEtar