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Sarah sits down with Rachel, a spirited creative and entrepreneur, to talk about how she followed two passions and turned them into thriving businesses: a music school and a travel company. Rachel shares the real behind-the-scenes of transitioning from preschool teacher to founder of Blue Balloon School and Brooklyn Family Travelers. What You'll Learn Why burnout actually led to business clarity Rachel's struggles with delegation—and how she's learning to let go Lessons from crossing industries (guitar to global travel?! Yes, really.) How to manage multiple businesses and still live the dream (with boundaries!) Related Episodes You Might Love Ep. 294: Scale Your Business Without Burning Out with AnnMarie Rose https://sarahwalton.com/scale-business-without-burnout/ Ep. 131: How Do You Grow a Business When Your Schedule Is Crazy? https://sarahwalton.com/grow/ Ep. 207: Let Your Ambition Fly with Monique Allen https://sarahwalton.com/ambition/ Connect with Rachel Lipson Blue Balloon School → www.blueballoonschool.com Brooklyn Family Travelers → https://www.brooklynfamilytravelers.com/ IG → https://www.instagram.com/blueballoonschool/ Free family travel tips → https://www.instagram.com/bkfamilytravelers/ About Rachel Lipson An entrepreneur, songwriter, educator, points and miles expert, and avid family traveler, Rachel is the founder and CEO of two companies: Blue Balloon Songwriting for Small People (a songwriting school for kids) and Brooklyn Family Travelers, a platform dedicated to helping families travel meaningfully and affordably (mostly on credit card points!) with kids in tow. Rachel has been featured dozens of times in various publications, including the New York Times, New York magazine, The New York Post, Time Out, Forbes, Bloomberg, Condé Nast, Inc., Success, and more. She has appeared on many podcasts and panels and has built multiple successful businesses in the fields of music, entrepreneurship, travel, and education. Rachel lives in Park Slope, Brooklyn, with her husband, two kids, and a pup, and while she loves traveling the world, there is no place like home. Free gift from Sarah Book a free 15-minute call to explore working together: https://app.acuityscheduling.com/schedule/60d4f7f6/appointment/52999780/calendar/909961?appointmentTypelds%5B%5D=52999800 Ready to shift from chasing to receiving in your business? Book your call with Sarah today and discover how The Abundance Academy can help you scale with soul, strategy, and sanity. Work with Sarah Apply for The Abundance Academy group coaching program https://sarahwalton.com/abundance-academy/ Connect with Sarah Website: https://sarahwalton.com/ Instagram: https://www.instagram.com/thesarahwalton/ You can check out our podcast interviews on YouTube, too! http://bit.ly/YouTubeSWalton Thank you so much for listening. I'm honored that you're here and would be grateful if you could leave a quick review on Apple Podcasts by clicking here, scrolling to the bottom, and clicking "Write a review." Then, we'll get to inspire even more people! (If you're not sure how to leave a review, you can watch this quick tutorial.) About Sarah Walton Sarah Walton is a business coach specializing in helping women entrepreneurs overcome internal barriers to success. With a background in trauma-informed coaching and nervous system regulation, she takes a holistic approach that addresses both mindset and tactical business skills. Featured on The Today Show and speaking at women's conferences worldwide, Sarah has helped hundreds of women build profitable, sustainable businesses aligned with their values while healing the deeper blocks that keep them playing small. She's the creator of The Money Mindset Course, The Abundance Academy, and Effortless Sales, and the host of the 5-star-rated Game On Girlfriend® Podcast, becoming the go-to source for women who want to build businesses that honor both their ambition and their nervous system's need for safety.
Send Rita a text with your thoughts!Join us for this year's Plan Your Year Workshop: https://prepforwaveweek.com/planyouryearGet access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Quarter four is officially here, and I'm pulling back the curtain on exactly how I'm planning October through December for my travel business. From setting holiday boundaries to prepping Black Friday offers and mapping out 2026 industry events, I'm sharing my strategy so you can use it as inspiration for your own Q4 planning. Plus, I'm dropping a major mindset shift about the difference between needing clarity versus needing commitment. Whether you're feeling overwhelmed by all the choices or just want to see how another travel entrepreneur plans their quarter, this one's packed with practical ideas you can use.Join Host Agency Reviews for HAR*Wired: https://hostagencyreviews.com/page/tech-weekQuestions this episode answers:How should travel advisors plan for Q4? What boundaries should travel business owners set during the holidays?When should I start planning Black Friday promotions for my travel businessHow do I balance business goals with holiday time off as a travel entrepreneur?How can I find my ideal travel clients at professional conferences?How do travel business owners overcome decision fatigue?What marketing tasks should travel entrepreneurs focus on in Q4?What should travel advisors do to prepare for wave season?How do I choose which conferences to attend as a travel advisor?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
On this episode of Destination on the Left, I talk with Andrea Ross, Business Advisor & Executive Coach for Travel Entrepreneurs, all about what it takes to build a successful business in the travel, tourism, and hospitality industry. She explains why focusing on enterprise value and enterprise health is hugely important and why you should not only know what success means to you, but also know how to track it. We also dive into the three key areas that businesses should focus on: financials, process and procedures, and their team. What You Will Learn in This Episode: How Andrea built a successful travel and tourism business in Southeast Asia by bootstrapping a bed and breakfast, launching a tour company, and ultimately scaling operations across several countries Why business owners must create their own vision and business model What enterprise value and enterprise health mean for travel businesses, and why focusing on these is essential for day-to-day operations and long-term sustainability How business owners can assess the health of their company, build a roadmap for growth, and differentiate between working on what's urgent versus what's important Why financials, processes and procedures, and team development are the three most common areas where travel businesses should focus to improve their enterprise health How developing strong leadership, empowering team members, and building the right organizational structure can give owners more freedom and drive business success What steps Andrea recommends for business owners who want to understand their financials better, even if numbers aren't their strong suit, and how to leverage resources and networks to build financial literacy Core Success Principles in the Travel and Tour Industry One of the biggest challenges Andrea highlights is the sheer variety of business models in travel and tourism. With tour operators, DMOs, DMCs, and FITs, each with unique structures, founders are often left to chart their own course. Overarching business principles still apply: passion, dedication, clear vision, and hard work are the fuel for any successful enterprise—regardless of geography or sector. Knowing your market, defining your unique value, and setting clear, achievable goals are all foundational. Andrea encourages business owners to continually ask: “What does success look like for me, and how am I tracking that?” Treat Your Business as an Asset A recurring pitfall is failing to view your business as the major asset it is. Many travel business owners pour years of effort and substantial financial resources into their companies, but neglect to plan for the long game. They're not running their organization so it can be handed over, acquired, or at least run independently of their daily presence. Andrea advocates setting a clear vision to build flexibility and freedom into the business. Whether your goal is acquisition, succession, more time to travel, or simply reducing burnout, only a defined destination can chart the course. And, critically, this vision should evolve with you. Three Pillars of a Healthy Travel Business Andrea identifies three areas where travel businesses most often need shoring up: Financials: Clean, timely reporting, a growth pro forma, and cash flow planning are essential, especially in an industry marked by seasonality and complexity. Processes & Procedures: Too many companies operate with critical knowledge trapped in someone's head. Andrea recommends mapping your customer journey and using tools (like Tango AI) to document workflows, templates, and best practices so anyone can step in when needed. The Team: Your people determine your company's fate. Leaders have to empower teams, develop leadership so urgent problems aren't always landing on their plate. As Andrea says, “work on what's important, not urgent”. Step back from daily fires and focus on what matters for long-term health. Set a vision, track progress, and work on big picture issues rather than constant firefighting. Resources: andrea@cultivateadvisors.com www.kaanect.life Health and Value Assessment Tango AI Customer Journey Template We value your thoughts and feedback and would love to hear from you. Leave us a review on your favorite streaming platform to let us know what you want to hear more of. Here is a quick tutorial on how to leave us a rating and review on iTunes!
On Wednesday, Enterprise AI model-maker Cohere said it raised an additional $100 million in an extension to a round announced in August, bumping its valuation to $7 billion. The company said at the time that the August round was an oversubscribed $500 million round at a $6.8 billion valuation. Also, Waymo's ever-expanding robotaxi aspirations have spread to the corporate world. The Alphabet-owned self-driving vehicle unit has launched “Waymo for Business,” a new service designed for companies to set up accounts so their employees can access robotaxis in cities like Los Angeles, Phoenix, and San Francisco. Learn more about your ad choices. Visit podcastchoices.com/adchoices
Send Rita a text with your thoughts!Save your spot for Prep for Wave Week :) https://programs.steeryourmarketing.com/prep-for-wave-weekGet access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776 You're running a business, not a hobby, and it's time your operations reflect that mindset. I'm bringing back my conversation with Courtnie Nichols, the SOP queen who's built a travel empire using systems that actually work.We're talking everything from AI-enhanced standard operating procedures to tech stacks that talk to each other through Zapier integrations. She breaks down exactly how she uses tools like Asana, Honeybook, and VacationCRM to create repeatable processes that let her team run the business while she focuses on growth. Whether you're drowning in manual tasks or ready to scale beyond being a solopreneur, Courtnie spills all her operational secrets including how to audit your workflow, when to hire team members, and why quarterly SOP reviews are non-negotiable for sustainable growth. Check out The Biz Huddle: https://www.thebizhuddle.com/Questions this episode answers:How do you create standard operating procedures (SOPs) for your travel business?What tech tools should travel advisors use to automate their business operations?Should you hire independent contractors or W-2 employees for your travel business?What's the difference between Honeybook and travel-specific CRMs like Vacation CRM?How do you use Zapier to connect different business tools and software?What project management tools work best for travel agency operations?What should you document first when creating business systems?How do you train team members using SOPs and video tutorials?Why don't travel industry tools integrate well with other business software?How do you conduct post-trip reviews to improve your processes?What's the best way to organize and store your business documentation?How can travel advisors scale their business without working more hoursWhat operational mistakes do new travel entrepreneurs make?How do you create workflows that work for both individual and group travel bookings?When is it time to invest in paid versions of business management tools?How do you build systems that allow your business to run without you?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Dreaming of turning your love for travel into something more? In today's episode, I sit down with Allison Collier, founder of the Collier Travel Collective, who has built a boutique travel agency specializing in creating unforgettable life experiences. Allison shares how she transformed her passion for exploring the world into a thriving business, all while setting boundaries, bringing her family into the work, and redefining what luxury really means. If you've ever thought about blending business and lifestyle—or you just want some behind-the-scenes insight into creating stress-free, joy-filled trips—you won't want to miss this conversation. Today you will hear:How Allison turned her passion for travel into a business after years focused on family, and why energy and enthusiasm were key to getting started.The unique approach that makes her stand out in a competitive travel industry—blending logistics, hospitality, and deep client care.Why defining “luxury” as time, connection, and peace of mind resonates more than high-end frills.Practical strategies for setting boundaries as an entrepreneur and structuring your business around travel.Allison's perspective on why travel is one of the best educational experiences you can give yourself and your family. CONNECT WITH ALLISON:Website: https://www.colliertravelcollective.com/Instagram: @colliertravelcollectiveFREE RESOURCE - Destinations We Love in 2025: https://colliertravelcollective.myflodesk.com/2025guideig
Send Rita a text with your thoughts!Save your spot for Prep for Wave Week :) https://programs.steeryourmarketing.com/prep-for-wave-weekGet access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776 You know that feeling when you're doing all the marketing stuff but your business still feels messy and unfocused? That's because you're working forward instead of backwards, friend. I'm breaking down exactly how to reverse engineer your travel business by starting with your actual income goals and working backwards to figure out what you need to sell and how many sales you need to hit those targets. We're talking real numbers here, from figuring out if you need to sell 200+ luxury FIT trips or just 3 destination wedding groups per year to hit your goals. I'll show you why a $1,000 income goal actually means you need $1,620 in yearly income and $16,200 in sales, plus how to structure your business whether you're a Part Time Polly working 20 hours max or a Hustle Holly going for that six-figure year. Join us for this year's Plan Your Year Workshop: https://prepforwaveweek.com/planyouryearQuestions this episode answers:How do you calculate your yearly income goal as a travel agent?What is the difference between sales, revenue, commission, and profit in travel business?How much do you need to sell to make six figures as a travel advisor?What are the essential business expenses every travel agent should budget for?How do you determine your monthly sales targets as a travel agent?What commission percentage should travel advisors expect from suppliers?How do you factor in taxes and fees when setting travel business income goals?How many cruises do you need to sell per year to make $60,000?What are the best high commission travel products for maximizing revenue?What supplier partnerships should travel agents prioritize for higher commissions?How do you structure travel agent fees to cover business expenses and time off?What is the sales volume difference between mass market and luxury travel specialization?How do you account for vacation time and sick days in travel business income planning?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
In this inspiring episode, Ros sits down with long-time friend and award-winning itravel advisor, Lyndall Collins, to talk about what it really means to build a travel business that grows and adapts with life. With over 30 years in the industry and more than 14 years running her own successful home-based business, Lyndall shares her journey from starting out in retail travel, to raising her daughters while working from home, to being named one of itravel's Top 3 Mobile Advisors in 2024. Lyndall opens up about the transitions she's experienced from juggling young kids while growing her client base, to rediscovering her passion after the pandemic, to stepping into a new season of life as a grandmother. Her story highlights the challenges and choices that come with balancing family, business, and personal fulfilment. In this conversation, you'll hear: How Lyndall first got started in travel and why she never really left What it was like balancing a travel business while raising two daughters The big changes she faced during the pandemic and how she rebuilt her business with community and connection How she manages boundaries, avoids burnout, and chooses what projects to focus on now Why success today looks very different to what it did 10 or 15 years ago The role of the Achievers Mastermind and live events in giving her the community, tools, and inspiration to keep evolving This episode is a beautiful reminder that success isn't just about sales figures or awards (though Lyndall has those too!). It's about creating a business that supports the life you want with freedom, family, and fulfilment at the heart of it all. Whether you're in the early stages of business, navigating family life, or stepping into a new chapter, Lyndall's wisdom will inspire you to define success on your own terms.
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they've been the foundation for her business growth. Holly opens up about her early struggles: late nights, juggling five children, and doing everything herself to now running a thriving business with a team of five. She shares how implementing systems has allowed her to: Step out of the overwhelm of working until 2am. Build and train a strong team with clear roles and processes. Delegate tasks she doesn't love (like airfares and bookkeeping) so she can focus on clients and sales. Create space for her family, herself, and even launching her own podcast, Travel Business Unlocked. This episode is a must-listen for any advisor who feels stuck, stretched too thin, or unsure how to move forward. Holly's story shows that the “unsexy” work of systems is what creates freedom, growth, and balance. Ros also highlights how you can take the same steps Holly did by joining the Systems Day in Sydney. This two-day live event is designed to help you map out your customer journey, build workflows, set up templates, and walk away with the tools to grow your business sustainably — without burning out. Learn more and book your seat: https://www.travelagentachievers.com/sydneysystems
Send Rita a text with your thoughts!Save your spot for Prep for Wave Week :) https://programs.steeryourmarketing.com/prep-for-wave-weekGet access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Ready to turn your travel expertise into speaking opportunities that actually grow your business? I'm breaking down my exact process for crafting speaking topics that get you booked, from nailing the specificity that makes event organizers stop scrolling to strategically planning around the offers you want to pitch at the end. You'll get my insider tips on what you actually need to submit when applying for speaking gigs, plus the etiquette and professionalism tricks that separate the pros from the not-yet-ready's. Whether you're eyeing podcast guesting, formal presentations, or webinar hosting, I'm sharing the behind-the-scenes tactics that have helped me land speaking opportunities with other renowned industry leaders. Apply to be a speaker at Host Week 2026: https://hostagencyreviews.com/page/speakersQuestions this episode answers:What makes a speaking topic specific enough to stand out from competitorsHow can I tailor my speaking topics to different audiences?What's the difference between podcast guesting and formal presentation requirements?How do I plan my speaking topics around what I want to sell?How should I dress and set up my space for virtual speaking engagements?How do I use ChatGPT to improve my speaking topic titles?What questions should I prepare for podcast interviews?How do I drop content mentions during my presentation without being pushy?How many speaking topic proposals should I submit to one event?How do I turn speaking opportunities into actual travel clients?What lighting and background setup makes me look professional on camera?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Most travel advisors don't want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here's the truth: it's the unsexy work behind the scenes that builds the strength of your business. In this short episode, Ros shares why we often avoid the tasks that feel boring or hard, and how leaning into them can free up your time, increase referrals, and create a smoother client experience. Think of it like going to the gym: the squats aren't glamorous, but they're what build strength. In the same way, setting up your booking flows, client journey, and marketing rhythm gives you the power to grow your business with clarity and confidence. You'll also hear how the upcoming Sydney event in September is designed to help you finally get these things done so you leave with processes, plans, and systems that actually work for you.
Send Rita a text with your thoughts!Save your spot for Prep for Wave Week :) https://programs.steeryourmarketing.com/prep-for-wave-weekGet access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776You can't just pick one marketing strategy and call it a day, especially if you want to build a real presence online that actually converts. I'm breaking down my marketing matrix system that covers all four essential pillars: meeting new people, connecting with them, converting them into clients, and keeping those relationships alive long after the trip is booked. We're talking about creating that beautiful multi-channel approach that works with your personality and capacity, because things don't have to be perfect or polished anymore, they just need to be authentic and connecting. I'm also sharing my favorite inner work exercises that'll help you figure out your unique why and create content that positions you as the go-to travel advisor in your niche. This is your roadmap to building a marketing ecosystem that brings in clients consistently without burning you out.Questions this episode answers:How do you meet new clients as a travel advisor?How does SEO and AI optimization work for travel agencies?What social media strategies work best for travel advisors? How do you convert leads into paying travel clients?What should you include in a travel advisor discovery call?How do you reconnect with past travel clients to get repeat business?What is the onion layer exercise for travel entrepreneurs? How do you create a content marketing system for your travel agency?What buying stages do travel clients go through?Why should travel advisors send birthday cards and direct mail to clients?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
What's it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zones and guilt trips to bucket list dreams and business dinners on their anniversary, this episode shines a light on what it means to build a business and a life together.
Brianna Glenn is the founder of Milk + Honey Travels, a boutique travel advisory that specializes in creating deeply personalized, luxury travel experiences across the globe. A former professional track and field athlete turned travel expert, Brianna brings a unique perspective to the industry—combining high performance, thoughtful planning, and a deep understanding of what makes travel transformational.With over a decade of experience designing custom itineraries for discerning clients, she's known for curating seamless, soul-stirring journeys that go far beyond the brochure. Brianna also leads Masters in Travel, a community for fellow travel advisors focused on building sustainable, values-driven businesses.When she's not traveling for work or pleasure, you'll find her sharing insights on entrepreneurship, brand strategy, and how to build a business—and life—you love.CONNECT WITH BRIANNAhttps://www.mastersintravelpod.com/https://www.milkandhoneytravels.com/https://www.instagram.com/briannaglennInterested in learning more about the Travel Coach Collective Hub?It's our new exclusive, year-long program designed to help you take action on what you've learned throughout the Travel Coach Certification Program.Click here to learn more and register:https://thetravelcoachnetwork.mykajabi.com/collective-hubFree Beginner's Guide to Travel Coaching: https://thetravelcoachnetwork.mykajabi.com/main-email-series-and-workbookWe'd love to see you in our free Facebook Group:https://www.facebook.com/groups/928430197344106Have questions about the Travel Coach Certification Program? Send Sahara a DM on Instagram over at @travelcoachnetwork.
Love travel and planning it, but hate the sales part? In this episode, Brianna and guest Glenda from The Art of Selling Travel delve into the art of sales and client relations. Glenda shares her seasoned approach to pricing negotiations and reframing rejection, all while maintaining an authentic human connection. She provides invaluable insights on asking the right questions and building rapport that help build connections with clients. Through this candid discussion and personal stories, they unravel the complexities of selling travel experiences, advocating the power of conversation over assumption.*For the next few weeks, enjoy replays of listener favorite episodes that were previously behind a paywall. We will be back soon with newly-recorded content.
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
In this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson. With honesty, humour, and a good dose of sarcasm (from Jackson, of course), they chat about what it's really like growing up with a mum who's a travel advisor, mentor, and business owner. From comparing hotel stays with mum versus dad ("With Dad, it's Ibis Budget. With Mum, it's Shangri-La") to learning about different cultures through travel, Jackson shares his perspective on the adventures, the sacrifices, and the unforgettable memories they've created together. Ros also reflects on the juggle of business and motherhood - the missed carnivals, the flexibility that entrepreneurship provides, and the value of being present in the moments that matter most.
Host agencies...how do you find the right fit for you? Whitney delves into this world with special guest Steph Lee, the founder of Host Agency Reviews. They discuss the importance of transparency in the travel industry, the challenges and opportunities that come with reviewing host agencies, and tips for travel advisors on switching host entities. Steph shares her personal journey from managing a host agency to creating a vital industry resource that helps travel professionals make informed decisions based on honest reviews and comprehensive directories.Get Brianna's free "Branding Your First Impression" webinar: https://mastersintravel.myflodesk.com/dmyliai2lk*For the next few weeks, enjoy replays of listener favorite episodes that were previously behind a paywall. We will be back soon with newly-recorded content.
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Feeling overwhelmed trying to do all the things in your travel business? In this episode, Ros chats with her General Manager, Redrose, about knowing when it's time to get help. With years of experience in outsourcing, offshore recruitment, and managing global teams, Redrose shares real-world advice on spotting the signs of burnout, how to start outsourcing with confidence, and what tasks travel advisors should stop doing to focus on growth. You'll hear: The biggest red flags that mean it's time to delegate The systems you need (and don't) before hiring Simple mindset shifts for solo advisors How to use our free resource: 50 Things You Can Outsource in Your Travel Business This is a must-listen if you're ready to scale your business without burning out and want the tools to do it smartly. Grab the free checklist and learn more at: http://travelagentachievers.com/99 Be sure to subscribe on Apple Podcasts, Spotify, or your favourite podcast app so you don't miss future episodes. If this resonated with you, please leave a review, it helps more travel professionals find us and grow stronger businesses. Ready to take the next step? Visit www.travelagentachievers.com for resources, tools, and to connect with our community.
AI is a revolutioinary tool that can help so much in your travel business, but are there things you should be mindful of? Is there a downside to using AI in your business? While there are so many ways AI can help, this episode shines a light on a few of the most important things to keep in mind when you're considering using AI for your business. To check out the FB live inside our FB group - you can find it here: https://www.facebook.com/share/v/19kH7BtMUx/ you will need to join the group and answer the questions to get access to the video if you're not already a member. Looking for more? Come join us at Camp Be Seen - a 30 day challenge helping you to show up and stand out with your unique voice, artofsellingtravel.com/campbs For more information about our programs and coaching check out http://artofsellingtravel.com/
Business finance coach Lauren Rilling joins the podcast to share how tourism entrepreneurs can become more profitable and build peace of mind.
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Get the Lead Generation Calculator: https://strategictravelentrepreneurpodcast.com/calculatorAfter taking some unexpected time off for health reasons, I'm back and ready to help you stop throwing spaghetti at the wall with your marketing efforts. You can't build a strategic travel business without knowing your numbers first, and that means reverse engineering your entire sales approach from expenses to income goals to your perfect sales mix. I'll walk you through the exact three-step process I use with travel advisors to create intentional sales funnels that actually convert - starting with calculating what your business really needs to cover (hint: it's probably more than you think when you factor in taxes), then determining your ideal product mix, and finally aligning your marketing matrix to support those specific sales goals. No more marketing everything to everyone or wondering why your efforts aren't translating to bookings. This is about building the strategic, profitable travel agency you actually want to run, and not just stumbling into whatever sales happen to come your way. Questions this episode answers:What expenses should travel business owners factor into their income goalsHow do you calculate your yearly income goal as a travel entrepreneur?How do you build a sales funnel for a travel business?How many leads does a travel agent need to reach income goals?What's the difference between leads and actual clients in travel sales?What is the marketing matrix for travel businesses?How do you align marketing efforts with sales goals in travel?Why should travel advisors specialize instead of selling all trip types?What's the best way to upsell travel clients for higher revenue?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
AI isn't here to replace travel advisors, it's here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, and attract high-value clients. With over 30 years in the industry (Qantas, Google, Tourism Australia), Bronwyn shares: How AI can save you hours on marketing What travellers really want (and how to speak their language) The biggest mistakes advisors make with AI How to turn your expertise into “ungoogleable” content that converts You'll walk away with actionable ideas to use AI in your business without sounding robotic and why now is the time to step up and stand out. Grab all the details, links and connect with us at: www.travelagentachievers.com/97
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Change your money mindset with Chellie's book *affiliate link*: https://amzn.to/3HSwSt0Are you struggling to find travel clients and feeling like your business has hit a slow patch? I'm diving into the biggest mistake travel advisors make - waiting around for clients to be attracted to your business instead of actively going out and finding them. We're talking about three proven methods to generate leads, from non-digital networking and community building to digital strategies like LinkedIn, plus the hybrid approach that gives you the best of both worlds. If you're ready to stop being passive and start "sending out ships" to find your ideal clients, this episode will give you the clarity and actionable strategies you need to get your travel business back on track. Questions this episode answers:What are the best lead generation strategies for travel agents?Should travel agents focus on digital or non-digital marketing?What's the difference between attract marketing and proactive marketing for travel businesses?How can I use LinkedIn to find travel clients?How do I narrow down my travel niche to attract better clients?Where do my ideal travel clients spend their time?What networking events should travel agents attend?How can I partner with other businesses to find travel clients?How do I build trust with potential travel clients faster?Am I doing enough marketing to grow my travel business?How do I leverage other people's audiences to find travel clients?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
In this episode, Whitney talks with Kaleigh Kirkpatrick and Julie Jamgochian from Shameless Tourist about how they're reimagining travel advising through AI. Instead of just dabbling, they've fully embraced AI tools—from itinerary review bots to inbox systems and trained ChatGPT models that write like them. They discuss what's working, what's not quite there yet, and how curiosity fuels their innovation.Takeaways:Why dedicating team resources to AI research has paid off for their businessHow ChatGPT is integrated into marketing, emails, and itinerary reviewsThe tools they're testing now—from AI concierges to real-time rate trackersHow AI can enhance personalization and efficiency without compromising quality
Stephanie Malakie, founder of Empress Travel Club, discusses a business model that's gaining serious traction in the luxury travel world: memberships! The same concept behind your favorite wine club or go-to subscription service is now helping travel advisors lock in dream clients and keep them for the long haul. Stephanie shares why today's ultra-wealthy travelers are craving more than just beautiful vacations. They're looking for trusted partners who get them, know their preferences before they say a word, and can pull off flawless, one-of-a-kind experiences all year long. You'll hear the magic behind her high-touch approach, how she structures her membership model without overcommitting, and how to grow your client base through authentic relationships and high-value referrals. If you're curious about adding more exclusivity, ease, and long-game strategy to your business, this episode is a must-listen! Connect with Stephanie Malakie: Growing up on the west coast of Canada with a family who loved to travel, Stephanie developed an appreciation for international destinations from a young age. Her early adventures to places like Egypt, Europe, Central America, and Asia ignited her passion for exploring the world. After completing her degree in Business Management from the University of British Columbia in Canada and the University of Melbourne in Australia, Stephanie moved to Hawaii. There, she joined a management program at Four Seasons Resorts, working across various operational hotel management roles. She eventually managed a VIP client program for years before transitioning to a luxury travel agency and concierge firm. After gaining further experience in the industry, Stephanie founded Empress - a company catering to discerning clients looking for seamless, unique and luxurious travel experiences across the globe. She is based in Kona, Hawaii leading a team that spans from Hawaii to Portugal, allowing Empress to provide 24 hour client coverage. empresstravelclub.com Today we will cover: (02:55) Stephanie's background; building Empress Travel Club (08:10) The psychology behind membership models (14:35) Why luxury clients are drawn to membership models (22:30) Structuring a membership model; pricing and services (32:40) Navigating the points game (40:00) Project management systems and tools; building a strong team (47:45) Handling high-stakes situations (53:40) Tips for positioning yourself in front of ultra-high-net-worth clients → SOP TEMPLATE & CHECKLIST Consider this your secret weapon for creating clear, step-by-step processes that eliminate guesswork, save time, and make delegation effortless. JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. FOLLOW ALONG ON INSTAGRAM @TiqueHQ
Sign up to Revolut Business at www.revolut.com/rb/james before 30th June 2025 and top up your account to receive a £200 welcome bonus. T&Cs apply.This week, James and JB dive into a £170k/month pet travel business where the owner is buried in the day-to-day and not focusing enough on growth. They'll explore how to step back, delegate, and start building a business that runs without you.Sign up to my weekly newsletter 'The James Sinclair Letter' here: https://www.jamessinclair.net/the-letterFind out your Entreprenurial DNA, take the '8 Traits of the Greats' quiz here ► https://jamessinclair.scoreapp.comGet your tickets to our next event here ► https://www.jamessinclair.net/eventsApply to be on my podcast here ► https://jamessinclair.net/podcasts/My Socials:
This episode dives into the critical (but often misunderstood) differences between training, coaching, and mentoring in the travel industry. Jeremy Seulich and Whitney unpack why using the wrong term can lead to misaligned expectations, and how understanding each role can help travel advisors find the exact support they need to grow. From the relational roots of mentorship to the goal-driven power of coaching, this conversation is a must-listen for anyone building a career in travel.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dominic Adams.
Two-time Emmy and Three-time NAACP Image Award-winning, television Executive Producer Rushion McDonald interviewed Dominic Adams.
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Join us at Summer Camp at Sea: https://summercampatsea.comListen to the 3rd Annual Travel Tech Audio Summit: https://takethehelm.thrivecart.com/travel-tech-audio-summit/In today's chat with my friend Stephanie Cannon, we break down financial technology options for travel business owners. We explore the four tiers of financial tracking – from pre-tracking to paying yourself on purpose – and compare the pros and cons of popular tools like QuickBooks, Xero, and Wave. Whether you're a travel hobbyist or strategic travel entrepreneur, understanding your numbers is important for creating cash flow projections and meeting IRS requirements without the headache. Get ready to stop guessing about your profitability and start implementing financial systems today!Get Stephanie's Guide to Choosing the Right Financial Tech: https://withstephaniecannon.com/softwareQuestions this episode answers:What financial tracking tools are best for travel advisors?How can travel advisors separate business and personal finances?Why do travel business owners need financial reporting beyond tax requirements?What financial requirements does the IRS have for travel business owners?How can travel advisors predict commission income and cash flow?What's the difference between CRM systems and financial tracking software?How can travel advisors move from financial survival mode to freedom mode?What financial technology features should travel business owners look for?Why is commission tracking essential for travel advisor financial planning?How can travel entrepreneurs use financial data to make strategic business decisions?Enjoy (and take action)!---------------------------------------------------------------Check out EVERYTHING I offer to support your travel business journey: https://strategictravelentrepreneurpodcast.com/everything/Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Hello star lovelies! Welcome to a fun episode about your Intuitive Success Signature (ISS).Discover how your unique energy impacts your travel style! In this episode, learn packing strategies and business trip insights inspired by the Intuitive Success Signatures, plus tips for soulful journeys.Key Quotes“I love writing content, love doing the podcast, but any of that other stuff to make sure that it can be seen…what's in my head and what people care about are just not the same thing. So that doesn't work for me.”“Let's look to see who you're traveling with. Whether you travel with family, friends, or for business, find out what your travel mate needs, and you'll know how to guide them…so you don't have any adverse effects from that.”What You'll Learn in this EpisodeThe Impact of Energy on Packing and TravelKim shares her personal journey of shopping for new luggage and discovers how each soul's unique energy changes the travel and packing experience. You'll hear how aligning your trip style with your energetic signature can turn even packing into a source of empowerment.Business and Pleasure Trips Tailored to Who You AreWhether you're planning a big conference, a luxury escape, or a soulful solo retreat, this episode reveals why knowing your Intuitive Success Signature can help you make the most of every journey. The result: less stress and more joy each time you travel.Tips for Traveling with OthersIf you're usually the planner or you travel with someone who is, this episode offers down-to-earth advice for ensuring harmony. Learn why understanding travel energies isn't just about you—it's also the secret to happier group trips.Three Key Questions Answered1. How does your personal energy type affect your packing and travel style?[0:20] Each person brings a unique energy to the way they approach travel and packing. Some crave structure and organization, while others thrive on spontaneity and inspiration. Recognizing your travel energy helps you pack what you truly need and create experiences you love.2. How can understanding the Intuitive Success Signatures improve group or family trips?[2:53] By knowing the energetic styles of travel companions, you can anticipate their needs and avoid misunderstandings. For instance, detail-oriented travelers naturally organize, while free spirits bring inspiration—so teamwork can balance everyone's needs.3. What tools does Kim recommend for infusing more soul into your travels?[11:29] Simple practices, like bringing ritual items or having a grounding routine in your hotel room, can make travel feel less chaotic and more nurturing. Setting personal rituals helps you stay centered no matter where you go.How to Get the Most from Your TravelsReflect on your energy before a trip: Are you craving adventure, soulful solitude, or efficient productivity?Communicate your preferences with travel companions: Helping others understand your needs creates smoother group experiences.Pack with intention: Choose items that support your comfort, inspiration, and authenticity.Action StepsVisit yourstarmaptosuccess.com to discover your Intuitive Success Signature!Connect with travel mates using the quiz before your next trip so everyone can align their packing and planning styles.Stay ConnectedLoved this episode? Make sure to subscribe on your favorite podcast platform so you never miss one!If today's journey resonated, rate and review "Your Star Path to Success"—let's empower more souls to reclaim their power and joy. As always, thank you so much for listening and until next time! Happy soul tidings.
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I'm joined by Sammi Jaeger. Life strategist, business consultant, and creator of the “Fuelled Up Life” framework. Sammi shares her journey from burnout to rebuilding a values-led life and business, and her insights are something every travel advisor can benefit from. We talk about: Recognising burnout and how to respond to it The power (and challenge) of setting boundaries Why aligning your business with your personal values leads to stronger relationships and a more fulfilling life Sammi's “8 Tanks” framework – a practical tool to help you check in with yourself and create harmony across all areas of your life This episode is filled with real, honest conversation and simple strategies you can use to take better care of yourself, and your business, today. If you enjoy this episode, please subscribe to the Travel Agent Achievers Podcast on Apple Podcasts or Spotify, and feel free to share it with a fellow travel professional. Grab all the links and details we talk about on the episode and other resources at: www.travelagentachievers.com/94
Courtnie Nichols, CEO & founder of TravelBash, talks with James Shillinglaw of Insider Travel Report about how she got into the travel business, grew her group destination weddings niche (Travel Bash), formed a travel club for her best clients (Trvlb), and now is set to offer a new conference on luxury travel (The Biz Huddle) to help her fellow advisors, which will make its debut in July in Austin, Texas. For more information, on Nichols' businesses, visit www.travelbash.com or www.trvlb.com. For more information on The Biz Huddle or to apply to attend, visit www.thebizhuddle.com. All our Insider Travel Report video interviews are archived and available on our Youtube channel (youtube.com/insidertravelreport), and as podcasts with the same title on: Spotify, Pandora, Stitcher, PlayerFM, Listen Notes, Podchaser, TuneIn + Alexa, Podbean, iHeartRadio, Google, Amazon Music/Audible, Deezer, Podcast Addict, and iTunes Apple Podcasts, which supports Overcast, Pocket Cast, Castro and Castbox.
Send us a textReady to transform your next vacation into a meaningful adventure?
If you've ever looked back at your vacation photos and wondered where you were in them… this one's for you.In honor of Mother's Day this week, we're celebrating all the Moms out there as host Kim Anderson shares a heart-filled conversation with Nicole Smith, the founder and CEO of Flytographer—a global vacation photography company that's transformed how families document their travels. With professional photographers in over 380 cities around the world, Flytographer helps people get frame-worthy photos with Mom in the picture, not just behind the camera.Nicole shares how a spontaneous photo shoot on a cobblestone street in Paris sparked a business idea that wouldn't let go. What started as a side hustle while juggling a full-time corporate marketing job and single motherhood has become an 8-figure business and a movement that reminds moms everywhere: you deserve to be seen in your memories too.You'll walk away from this episode inspired by Nicole's journey, and with a fresh reminder that you don't need a perfect plan to build something meaningful—you just need to start.In this episode, you'll learn:How to build a global travel brand from scratch—even without tech skillsWhy getting in the photo matters (for you and your kids)The behind-the-scenes story of Flytographer's growth to 35,000+ 5-star reviewsThis episode is for the moms doing it all, the dreamers holding back, and anyone who wants to travel more meaningfully and live life on their own terms.So hit play and get inspired to stop waiting, start building, and maybe even book that trip—with you in the picture this time.RESOURCES:Connect with Nicole & Flytographer: Website, Get Mom Back in the Photo Campaign & Instagram⚡ROUND RESOURCES:The Oak Bay Beach Hotel in Victoria, BC Canada A Fine Balance by Rohinton MistryMouth Tape Sleep AidEPISODE DETAILS:05:15 - Home might be the best place 17:10 - You don't need it all figured out14:40 - When making a big decision16:15 - When the right idea grabs hold of you18:25 - Why not you? Want travel tips and a behind-the-scenes look at the podcast? SIGN UP for our weekly newsletter here! It's just the good stuff, I promise. No spam here. Support the showMore Travel with Less Money—Download Your FREE GUIDE & Start Exploring! Let's connect on Instagram! @DesignHerTravel Get $20 when you Sign-Up for Buzzsprout Please Note: I may earn a small commission when purchasing through these links. It doesn't cost you anything extra but does help support the show.
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You're not alone, and in this episode, Ros is diving into what she'd focus on first if she were starting her travel business all over again. From building solid sales foundations and understanding your ideal client, to avoiding time-wasting distractions and learning how to set intentional business goals. This episode is packed with real-world advice from a seasoned advisor who's been where you are and continues to show up every day for her clients in her travel business. Just like you are too. Whether you're brand new to travel or looking to reset and refocus, this episode will help you: Set clear goals that actually matter Prioritise the right things for growth Avoid shiny object syndrome Understand why surrounding yourself with the right people is a game changer Ros also shares her personal journey of building a sustainable business she loves, and why The Achievers Mastermind might be the next right step for you too. Check out the resources she mentions at: https://www.travelagentachievers.com/93
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Join us at Summer Camp at Sea: https://summercampatsea.comSign up for the 3rd Annual Travel Tech Audio Summit: https://takethehelm.thrivecart.com/travel-tech-audio-summit/B-Roll and UGC--does that sound like a new language to you??So many of you have heard me throw these terms around, but I wanted to get really practical about what they are and how you can use them to create amazing social media content. I'll walk you through exactly what equipment you need, how to capture those perfect 5-10 second clips, and my favorite editing tools. With these simple strategies, you'll be creating authentic content that builds trust with your audience and showcases your travel expertise way better than those free stock sites ever could.Questions this episode answers:What is b-roll in travel content marketing?How do travel agents create effective user-generated content?What equipment do travel advisors need to create professional-looking videos?How long should travel b-roll clips be for social media?What editing apps work best for travel agency social media content?How can travel agents use voice-overs with b-roll footage?What scenes should travel advisors capture for effective b-roll?What panning techniques work best for travel video content?---------------------------------------------------------------JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776JOIN Marketing Business School:https://programs.steeryourmarketing.com/products/courses/view/1117728Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622Direct EMAIL:rita@steeryourmarketing.com---------------------------------------------------------------JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776JOIN Marketing Business School:https://programs.steeryourmarketing.com/products/courses/view/1117728Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Have you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a travel business owner, mentor, and busy mum. From 6 AM starts at the pool to client emergencies, project meetings, group trips, and life admin (hello, laundry and school runs!), Roslyn shows how systems, sales focus, and smart planning help her manage multiple businesses without burning out. You'll hear insights into her personal routines, business structures, and the small daily habits that fuel her success, all while staying grounded, energised, and passionate about helping travel professionals thrive. If you've ever thought, "How do they do it all?" this episode is for you. Get inspired to simplify your days, set clear priorities, and create a travel business that supports the life you truly want. This episode was recorded throughout her actual work day, so it's real, unfiltered and honest. If you love this episode, don't forget to subscribe to the Travel Agent Achievers Podcast on Apple Podcasts or Spotify. ✨ When you leave a written review, it helps more travel professionals discover this podcast and grow their businesses too! Thank you for your support. Learn More About Travel Agent Achievers: www.travelagentachievers.com
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Join us at Summer Camp at Sea: https://summercampatsea.comSign up for the 3rd Annual Travel Tech Audio Summit: https://takethehelm.thrivecart.com/travel-tech-audio-summit/Oops I did it again! I don't mean to have such lengthy episodes, but here we are again :)I'm sharing many of my favorite tech tools that cam help market your travel business. Technology helps you save time, stay organized, automate processes, and make informed decisions based on data - all while giving you a competitive advantage in today's digital world. I'll walk you through essential tools for gaining visibility (like Google Business Profile and Calendly), connecting with clients (through email platforms like MailerLite and social media schedulers), and converting prospects into paying customers. Whether you're just starting out or looking to streamline your existing systems, these affordable tech solutions will help you work smarter, not harder.Questions this episode answers:What technology tools are essential for travel business marketing?Which email marketing platforms work best for travel businesses?What free and paid marketing technology solutions are available for travel entrepreneurs?How do CRM systems benefit travel agencies and independent advisors?Which social media tools help travel businesses increase their visibility online?What technology can improve client relationships and booking conversions for travel advisors?Which scheduling tools are most effective for travel business consultations?---------------------------------------------------------------JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776JOIN Marketing Business School:https://programs.steeryourmarketing.com/products/courses/view/1117728Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
It's been five years of our podcast but do you really know us? In this special birthday episode, we grill Leah to get to know her a bit more. If you're listening to or watching this episode, hit up @LAinFlight to greet her an adventurous birthday!Send us a textSupport the show---Curious about our favorite gear, other excellent podcasts, and sneak peaks at upcoming IRL events? Don't miss out- get our monthly newsletter "THE CHECK-IN", delivered straight to your inbox every 1st Wednesday! Looking for your next credit card that'll help maximize your spending? Check out the Daily Drop's Top Overall Cards (affiliate link) Always protect yourself on your travels: get SafetyWing Nomad Insurance (affiliate link)Connect with Ticket 2 Anywhere!Instagram • Facebook • TwitterIf you enjoyed this episode, consider supporting the show by Buying Us a Coffee! *Subscribe* to our Youtube Channel: Ticket 2 Anywhere PodcastMusic: Tropical ChillProduced by OrangeHeadWatch Website Produced by TrizzInc
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776Join us at Summer Camp at Sea: https://summercampatsea.comSign up for the 3rd Annual Travel Tech Audio Summit: https://takethehelm.thrivecart.com/travel-tech-audio-summit/We did it--200 episodes baby!!!From marketing strategies to mindset shifts, I've shared what it really takes to transform from a travel hobbyist into a CEO-level entrepreneur. Whether you're struggling to find leads, create effective systems, or just take yourself seriously as a modern travel professional, this podcast gives you the straight talk and practical tools needed to soar in this industry. Join me as I continue sharing my unfiltered thoughts, real-world case studies, and proven frameworks that have helped travel entrepreneurs maximize their potential and create thriving agencies.Questions this episode answers:How can travel advisors shift their mindset from hobbyists to serious business owners? What resources and upcoming events are available to help travel advisors grow their businesses? Enjoy (and take action)!Episodes Mentioned: 186, 152, 174, 143, 149, 146, 153, 136, 164, 169, 84, 85, 112, 3, 100, 111, 95, 126, 4, 119, 86, 91, 62, 64, 78, 9, 48, 8, 46, 17, ---------------------------------------------------------------JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776JOIN Marketing Business School:https://programs.steeryourmarketing.com/products/courses/view/1117728Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Brianna dives deep into 'client experience', highlighting how creating a memorable and seamless experience for clients is not just about logistics and beautiful locations, but about how clients feel throughout their journey working with you. Tune in for insights and practical strategies to enhance client experience, drawing from Brianna's near decade of running a travel business. She breaks down the process into three key pillars: thoughtful communication, seamless logistics, and personal touches. Tune in for actionable tips to elevate client connections and ensure repeat business.
Send Rita a text with your thoughts!Get access to over 2000 cruise video clips: https://programs.steeryourmarketing.com/products/courses/view/1166776We can't hide from the fact that political actions affect business.And today's current political actions are making for a very uncertain economic future, which is affecting everyone--consumers and business owners, alike.Rather than running scared, I'm sharing 6 bold actions you can take right now to stay proactive during these times, largely based on previous times I've come upon this.These strategies will help you think like the CEO your business needs. We can't sit around hoping for our big break - we've gotta make it happen, put on those big CEO pants, and remember this is going team sport time, where supporting each other leads to collective success. These practical approaches will ensure you're always top of mind with clients, even when the travel landscape gets unpredictable. Questions this episode answers:How can travel advisors prepare for economic uncertainty?What financial steps should travel agency owners take during economic downturns?Why is networking important for travel businesses during slow periods?How can travel agents diversify their marketing channels when bookings slow down?What alternative revenue streams can travel business owners explore during economic uncertainty?Which travel products are still selling well during economic instability?How can travel entrepreneurs pivot their business during uncertain economic times?How important is reconnecting with your network during business slowdowns?What CEO mindset should travel business owners adopt during economic uncertainty?Enjoy (and take action)!Join us at Summer Camp at Sea: https://summercampatsea.comSign up for Marketing your Cruise Business (Cruise Content Library Launch Event): https://programs.steeryourmarketing.com/products/courses/view/1181853---------------------------------------------------------------JOIN the Cruise Content Library: https://programs.steeryourmarketing.com/products/courses/view/1166776JOIN Marketing Business School:https://programs.steeryourmarketing.com/products/courses/view/1117728Say HI on Social:LinkedIn: https://www.linkedin.com/in/ritaperez19/Instagram: http://www.instagram.com/takethehelmvbsFB Group: https://www.facebook.com/groups/529490048073622 Direct EMAIL:rita@steeryourmarketing.com
Morgan Munkvold joins Jim to share her journey from a Subaru Outback to van life and entrepreneur. She discusses the evolution of her travel experiences, and lessons learned along the way to starting her own solar power design and installation company. She reflects on the challenges of entrepreneurship, the importance of community, and her transition from a consulting career to merging her business with Explorist.Life. Morgan emphasizes the joy of connecting with nature and people while navigating the ups and downs of life on the road. She shares the intricacies of setting up off-grid electrical systems, the benefits of merging businesses for support and knowledge sharing, and the importance of effective communication within a distributed team. Discover insights on balancing work with a love for travel, common mistakes in solar power setups, and the significance of planning and budgeting for the best solar energy system to meet your needs.GUEST BIO: Born and raised in Anchorage, Alaska, Morgan Munkvold is a passionate road traveler who hit the road solo in 2015 and later moved into a Ford Econoline for full-time van life. Her early struggles with power systems inspired her and her husband to launch an off-grid solar installation shop in 2022. After merging with EXPLORIST.life, Morgan now helps fellow travelers stay powered up and prepared for life off the grid.Connect & Learn More:https://explorist.life/https://shop.explorist.life/about-our-services/https://morganmunkvold.substack.com/https://www.instagram.com/morganmunkvoldEpisodes Mentioned:Adventure Van Expohttps://therventrepreneur.com/rve304/Caravan to Alaskahttps://therventrepreneur.com/rve385/Moonfabhttps://therventrepreneur.com/rve372/RESOURCES:Power Audit Calculatorhttps://explorist.life/power-audit-calculator/ABYC Certificationhttps://abycinc.org/abyc-for-technicians/Asana Project Managementhttps://asana.com/Honeybook CRMhttps://www.honeybook.com/
Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Sales can feel overwhelming for travel advisors, but it doesn't have to be that way. Building a business involves sales of course! In this episode, Nicole O'Sullivan, a sales expert with 20+ years of experience (mostly in the travel industry), shares how to take the fear out of selling and build genuine client connections. Learn how to master the art of listening, overcome the fear of rejection, and confidently ask for the sale. Packed with actionable tips, this episode will help you grow your travel business sustainably and profitably. Don't miss it! For full show notes and resources mentioned in this episode, visit: www.travelagentachievers.com/90
Running a travel business isn't just about booking dreamy getaways. It takes strategy, smart money moves, and strong industry connections. Kemi Wells-Conrad, Founder and President of Wells Luxury Travel, joins this episode to share insights into what it really takes to grow a thriving travel agency while maintaining work-life balance. She dives into startup costs, pricing strategies that protect your time, and the power of networking to build a thriving business. Plus, she gets real about setting boundaries and making self-care a priority. If you want to scale sustainably and actually enjoy the journey, this episode is for you! About Kemi Wells-Conrad: Originally from the UK, Kemi instantly fell in love with Vancouver when she moved to Canada in 2012. With an insatiable passion for travel, Kemi has visited more than 80 countries, lived on three different continents and visited all seven. With a degree in public relations, Kemi has worked for global brands in various marketing, event and communication roles. In 2014, Kemi joined the travel industry, working as the Director of Sales – Corporate and Leisure at North South Travel, where she oversaw the team, handled all strategic partnerships, sales and marketing for the agency. Six years later, at the start of 2021, Kemi decided to launch her own agency, Wells Luxury Travel, a boutique collective for advisors specializing in four key pillars: adventure, celebration, sustainability and wellness travel. Kemi is a proud member of the Travel + Leisure Advisory Board, is a featured A-Lister in their annual awards and sits on the advisory board for National Geographic Lindblad Expeditions. Kemi previously ran the Young Travel Professionals and then Millennials in Travel Vancouver chapter, as well as sitting on Virtuoso's Global Member Advisory Board for over 6 years. She has been quoted and featured in a variety of publications, including Travel + Leisure, Robb Report, CNBC and BRIDES. wellsluxurytravel.com Today we will cover: (02:00) Kemi's background; Wells Luxury Travel (07:50) Maintaining a healthy work-life balance (13:35) Startup costs and ongoing expenses of running a travel business (15:40) Time management and delegation (24:50) Financial strategies to ensure fair compensation (26:55) Unexpected expenses associated with growing a team (30:30) Outsourcing; tech stack essentials for running a legitimate business (34:00) Customer service recovery and having a financial buffer (43:50) Investing in professional development and travel experiences (51:30) The value of attending conferences and networking VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ JOIN OUR NICHE COMMUNITY: tiquehq.com/niche FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
Castle Explorers is more than just a travel agency—it's a community built on passion, connection, and opportunity. Founded by Lindsay and Kim—two moms, business owners, and travel enthusiasts—our mission is to help families and travelers create unforgettable experiences while empowering travel agents to build successful, flexible businesses they love.With industry-leading training, mentorship, and exclusive vendor partnerships, we equip our agents with the tools, support, and confidence to thrive in the travel industry. Whether you're booking dream vacations or growing your own business, Castle Explorers is where passion meets purpose.Lean more: http://www.castleexplorerstravel.com/Influential Entrepreneurs with Mike Saundershttps://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/Source: https://businessinnovatorsradio.com/interview-with-lindsay-blain-kim-downs-owners-of-castle-explorers-discussing-the-travel-business
In this episode of Masters in Travel, Lisa Taub joins Brianna to explore the intricacies of building meaningful relationships with travel clients by understanding clients' deeper motivations and needs and communicating effectively. They talk about how consultation calls can be transformed into powerful relationship-building tools, sharing strategies on how to conduct them in a way that ensures clients feel seen and heard. With a background in consumer and market research, Lisa brings an expertise to the discussion that any travel advisor can learn from!This episode is brought to you by Lucia – find vetted freelancers to support your travel business. Learn more at letslucia.com
In classic Shop Talk style, this week Whitney & Brianna delve into sharing about their personal and professional journeys as travel entrepreneurs. Brianna shares about her decision to join a high-level mastermind and the importance of aligning business growth with personal peace and fulfillment. Plus, Whitney spills the tea on her recent transformative trip to South Africa, highlighting its impact on her marketing strategy and client engagement. For some inspiration on investing in one's self and travel business, the importance of setting intentional goals, and how to utilize travel experiences for strategic business development...tune in!Learn more about Lucia at www.letslucia.com
The Travel Mom Squad shares their journey from humble beginnings to becoming one of the most influential voices in the award travel industry. We dive into the challenges they faced along the way, the strategies they used to overcome them, and the lessons they learned as they grew their business. Get ready for an inside look at how these three powerhouse women are changing the face of award travel education. Plus, they're sharing their top tips and tricks for making your dream trips a reality using points and miles. If you've ever wanted to travel more without breaking the bank, this episode is a must-listen! Get full show notes and transcript: https://points.pointmetofirstclass.com/blog/behind-the-points-travel-mom-squad Want to shape the show? Take the Point Me To First Class listener survey and share what you love and want more of! Eager to learn the secrets of award travel so that you can turn your expenses into unforgettable experiences? Join the Points Made Easy course waitlist here: https://pointmetofirstclass.com/pointsmadeeasy