Join Stuart McLeod as he interviews the world's top accounting leaders to understand their story, how they operate, their goals, mission, and top advice to help you run your accounting firm.
eth Fineberg spent most of his professional career writing for the accounting industry. In this episode, he joins Stuart to share his new business venture, and how he's going to help bridge the gap between tech vendors and the community they serve.Episode notes: Gaining the trust of customers is more important than ever for tech vendors (04:20) Helping all boats rise by supporting small businesses (05:30) Seth's business venture into Accountants Forward (08:25) Using quality content to help advance the accounting profession (10:00) Seth's journey from business journalism to AccountingWEB (11:30) How AccountingWEB found its purpose as a publisher (20:30) The transactional approach to customer relationships doesn't work anymore (25:00) The next big thing for accounting technology (30:20)
Alasdair McGill, Managing Director at Ashton McGill brings his client Colin Munro, Founder of Miconex, to share the journey they went on together that turned a small, local Scottish startup into growing global business. How Alasdair developed a service-oriented mindset at EY (02:00) Bringing a bespoke designer approach to accounting at Ashton McGill (04:34) Colin's journey from marketing to restaurants to a small business startup (07:30) The accelerated consumer desire to support the local economy (17:00) How Colin's firm, Miconex, is making it easy to shop local (18:55) When an accountant becomes a part of your firm's DNA (26:55) Do good work for good people (38:20) Where the future lies for Ashton McGill and Miconex (39:00)
Jennie Moore wears two professional hats: one as an accounting firm owner, the other as Ignition's Partnerships Manager. In this episode, Jennie joins Stuart to discuss all things accounting and technology—from what can be done to make the accounting industry attractive again, to how technology can be used to augment accountants' capacity. When Jennie met Stuart (00:45) Balancing life as Ignition's Partnership Manager and accounting firm owner (02:30) 'Numbers accountants' vs. 'purpose accountants' (07:00) How to make accounting sexy again (09:45) Finding unexpected talent (14:00) Technology's role in augmenting accountants' capabilities (18:00) Knowing your ideal clients and sticking to your principles (20:00) Jennie's plan to ensure data integrity at her firm (24:00) How in-person events encourage deeper personal connections (28:50)
Anton Colella's journey in accounting is unconventional. After 18 years as a religious teacher, he joined Scotland's Institute of Chartered Accountants and later became the CEO of Moore Global, one of the world's largest accountancy networks. In this episode, Anton shares his story as a religious teacher, a leader, and a man with a strong sense of a higher purpose.Episode notes: Anton's 18 years as a religious teacher and a sports coach (01:00) The profound fulfillment of being an educator (04:00) How a major crisis in the Scotland education system incidentally changed Anton's professional path (07:15) Transferring his persuasion skills from teaching to management (09:00) Changing the world by healing one broken childhood at a time (10:15) Anton's mission to bring social responsibility back to the accounting profession (17:30) Factors that influence the perception and growth of the profession (19:00) The importance of purpose and culture in an accounting firm (28:00) A leader's responsibility to help people and organizations go from good to great (34:00)
Candy Bellau grew up with an unconventional father who applied his genius in all the wrong ways. In this episode, Candy candidly shares how others' mistakes enlightened her to live a life of integrity, and what she's doing to maintain work-life balance for herself and her staff. Learning how to do bookkeeping at 14 years old (01:20) Uncovering major accounting fraud while working as a bookkeeper (03:00) How Candy's evil genius father shaped her moral and ethical codes (05:00) Reconnecting with her father on his deathbed (12:00) Candy's accidental involvement with a check-kiting scheme (18:00) A brief stint as a Peace Corps volunteer in Namibia (22:00) How Candy put a fraudulent executive behind bars (25:00) Finding a new sense of purpose as a coach (29:00) Putting family first, not just for the owner, but for every staff member (32:00)
Carla Caldwell, Stuart's long-time friend and ex-colleague, joins him for a delightful conversation about her journey in accounting, accounting technology, consulting, and entrepreneurship. Reminiscing together (00:05) How family and mentors influenced Carla's accounting journey (01:55) Finding her superpower in accounting and technology (05:20) The game-changing opportunity to be a part of Xero's early days in the US (12:10) Carla's post-Xero venture as technology and process consultant for accountants (21:20) Harnessing the power of technology (rather than resisting it) (24:00) How the accounting industry might solve the talent challenge (27:30) Building meaningful, personal connections with your staff (30:00) How the 'Working Geniuses' model uplifts her staff (34:00) Carla's most memorable clients (38:30)
Rob Santos and Rory Henry of Arrow Root Family Office join Stuart to discuss how accountants are primed to be strategic advisors in the wealth and family management space.Together, they talk about: Why accountants are well-positioned to get involved in wealth management (02:15) The origin story of Arrowroot Family Office (07:00) Creating a personalized financial advisory experience (09:40) Diversifying an accountant's portfolio with wealth management (12:00) Are accountants the future of investment advisory? (15:30) How accountants can add value to a holistic financial plan (28:06) Planning for succession as firm owners (32:00)
Meghan Blair lives and works in Nantucket, Massachusetts, a tourist town with a close-knit community. In this episode, Meghan and Stuart discuss COVID's impact on seasonal economies, what accounting professionals can do to help, and an exciting update for Meghan's firm—Fogged in Bookkeeping. The unforgettable experience of living on a cattle farm in Australia (03:17) The cultural and economic diversity in Nantucket, Massachusetts (09:20) COVID's impact on service-based, seasonal economies (12:57) Building sustainability, and social responsibility metrics into accounting processes (15:10) How COVID accelerated innovative, data-driven problem-solving in Nantucket's food and hospitality industry (18:29) Growing a remote accounting firm before it was popular (24:07) Karbon's instrumental role in Meghan's bookkeeping practice (29:00) Fogged in Bookkeeping's merger with GrowthLab (30:00)
Stefan van Duyvendijk is the Accounting Operations Evangelist at FloQast. In this episode, Stefan chats with Stuart about the pains that drove FloQast's founders to building their own solution, and what sets the company apart from its competitors in the marketplace.Together, Stefan and Stuart discuss: Living and skiing in Utah (02:00) A fed-up accountant's quest for changing the status quo (05:32) Stefan's career journey before FloQast (08:08) Adopting new skill sets as a brand evangelist (12:09) How FloQast is redefining accounting operations (14:12) FloQast's 2023 strategic plan (21:00) Building a user-centric product (23:51) What's next for Stefan (27:20)
Natalie Lennon, accounting firm owner, automation guru and podcaster, joins Stuart to discuss her career journey that led to Two Sides Accounting. They also chat about the talent shortage and what Natalie is doing to live the '4-day work week dream'. Natalie's winding journey in accounting (2:00) Becoming a partner at 28 years old (6:10) The light-bulb moment that birthed Two Sides Accounting (7:15) A passion for working with startups and progressive businesses (9:00) Work smarter, not harder through automation (10:00) The talent shortage and coming full circle around remote work (13:30) COVID's financial impact on small businesses (17:00) Setting boundaries to enable the ‘4-day work week dream' (21:55) Finding equilibrium between work, life, and growth (23:30)
Dan Luthi is a partner at IgniteSpot Accounting, a virtual accounting and fractional CFO service firm. In this episode, Dan shares IgniteSpot Accounting's journey, his favorite client stories, and how accountants can provide a sense of clarity for clients in an increasingly unfathomable world. The genesis of IgniteSpot Accounting (01:00) Helping clients achieve 100x growth within 5 years (03:25) IgniteSpot Accounting's ideal client profile (05:26) Dan's preferred accounting tech stack (06:40) Going from hybrid to fully remote (07:51) Taking an organic, value-based approach to marketing and growth (10:08) Accelerated mergers and acquisitions post-pandemic (15:23) Making sense of the volatile economy (17:19) How to help small business clients through unpredictability (22:14)
Leah Roe is a CPA-turned-leadership-coach and organizational trust expert. In this episode, Leah and Stuart chat all things 'trust'. Leah shares how she unexpectedly got into the people and cultures space, the five behaviors that build trust in the workplace, and she turns the table on Stuart to find out how Karbon is rebuilding trust after a difficult company-wide layoff. From VP of Finance to VP of People Operations (00:30) Getting laid off during maternity leave (06:34) The evolution of finding her niche in trust and leadership coaching (10:23) Would you have gone into entrepreneurship had you known everything about it? (12:14) Leah grills Stuart on trust and leadership (20:00) 99% of your organizational issues are trust issues (21:55) The Five-Behavior Trust Operating System (25:21) Leah's 2023 professional and personal aspirations (46:57)
Jason Staats—accounting firm owner, content creator, automation expert and online community champion—joins the latest Accounting Leaders Podcast episode. Jason shares his journey in accounting, the power of surrounding yourself with like-minded people, automation and no code development, and why vendors need to make more data accessible.Stuart and Jason discuss: The outdoors and writing off an RV (1:30) Raising 3 kids under 5 (4:30) The shortest path to an undergraduate is studying accounting (5:30) Starting in a local Oregon accounting firm at the age of 19 (8:20) Surrounding yourself with like-minded, entrepreneurial people (10:00) Operational effectiveness and efficiency (11:45) Why you need cloud-native tools that give you access to your own data (13:50) Jason's tech stack (15:30) Automation and the role of accountants as quasi-developers (18:00) The power of online communities and learning from like-minded peers (24:30) An open-source accounting firm? (30:00)
Ben Taylor, a CPA-turned-tech-entrepreneur and founder of SoftLedger, sits down with Stuart to share his company's origin story, the landscape of a mid-market GL solution, how to enable accountants to 'do more with less', and the saving grace of having your best friend as your co-founder. Finding an interest in accounting in college (1:15) Early career experience at EY & Fannie Mae (2:00) How Freddie Mac and Fannie Mae started (3:10) The roller coaster real estate market around the world (4:00) The genesis of SoftLedger (5:42) The landscape of a mid-market general ledger solution (7:10) The advantages of the next-gen cloud accounting software (8:08) SoftLedger's typical clients (8:51) Benefiting from COVID-19's push towards remote collaboration (10:00) The investment landscape of SoftLedger (11:55) How to enable accountants to ‘do more with less' (14:58) Running a startup with your best friend (16:00) SoftLedger's product roadmap (16:30) What excites Ben about the future (18:08) Gaining traction through SEO (20:30)
Karen Reyburn is no stranger to change. She grew up in Arizona yet found her home-away-from-home in Scotland. She began her career as an auditor but discovered her true spark in marketing—a realization that ultimately led her to founding The Profitable Firm, a creative agency dedicated to serving accountants. In this episode, Karen shares her journey of living in two worlds, the power of marketing for accountants, and her growth philosophy of 'better over more'. Karen's journey from the US to Scotland (1:28) Connecting with a culture that's not your own (2:15) A temporary move that turned permanent (3:00) Enjoying the natural beauty of Arizona and Scotland (5:30) Karen's first job as a state auditor (8:00) The worthy challenge of immigrating to a place you love (11:10) How Karen got into marketing as an accountant (13:00) Filling the marketing gap for accountants (16:00) Not chasing growth for growth's sake (17:10) Using marketing to attract ideal clients (18:00) Bad marketing kills referrals (19:45) Helping accountants reveal their greatness through marketing (21:30) Consistency is the key to success (23:08) Karen's favorite client success stories (24:00) Top marketing tips for accountants (26:00) The joys of working with clients who align with your values (31:00) When in Rome, do as the Romans do (35:50) The quirks of living in two cultures (38:30) Beautiful places to visit in Scotland (41:30)
Adam Pritchard of UK firm, Linford Grey, joins Stuart to share his unique journey from touring the country appearing in on-stage musicals to starting his own accountancy practice. Adam talks about the challenges of helping his clients navigate the global pandemic, moving from one crisis to the next, and how he is building the type of business that he is proud of, enjoys, and provides a platform for his staff to develop and grow. Wedding bells (1:30) Life through the pandemic for Linford Grey (4:00) A journey from singing and dancing to accounting (5:10) Prioritizing marketing to drive growth (8:00) Favorite musicals and a national tour for "Jesus Christ Superstar" (9:50) Starting in accounting by starting your own firm (12:40) Why the name Linford Grey? (15:15) A niche in using technology to transform businesses (42:20) Helping hospitality clients navigate the pandemic (21:30) Running a business during COVID, Brexit, a declining economy, the war in Ukraine, an energy crisis and other macro challenges (26:20) Adam's proudest client success story (32:00) Dealing with bad clients (35:30) A message to Linford Grey staff (36:00)
Zach Gordon is the VP of Accounting at Propeller Industries, an enterprise-grade financial service firm for high-growth startups. In this episode, he shares how he developed a speciality in cannabis and crypto accounting, the intricacies of serving clients in these highly regulated industries, and his plan for making accounting an attractive profession for young people again. Moving from public accounting to private equity (2:15) Zach's first B2C tech startup experience (4:00) How Zach got into the crypto and cannabis accounting field (6:05) The intricacies of cannabis accounting and taxes (9:42) Overlap between two highly regulated industries (11:50) Helping clients navigate crypto assets on the balance sheet (13:00) What makes Propeller Industries special (16:24) Making an impact for clients in the boardrooms (20:50) What's next for Zach (22:15) Attracting fresh talent to the accounting profession (23:00) The fallacies of billable hours (28:00)
First meeting at Accountex London 2018 (1:00) Ryan's journey to accounting (2:00) Moving from a small to a large to a mid-tier firm (5:20) Empowering clients with the right business insights (9:00) Harnessing the power of technology with SB Digital (14:50) The benefits of being vendor agnostic (17:00) Can the 4-day work week come to accounting (19:20) Has the accounting talent pool shrunk? (20:00) The most significant impact of accounting technology (23:00) What impact will the UK leadership turmoil have on HMRC? (27:40)
Lynda Steffens found her calling in accounting at a young age. She saw the impact of a good accountant early on through her family's farming business. In this episode, Lynda sits down with Stuart to look back at her journey from running her own practice to uplifting other accounting firm owners. They exchange thoughts on the image problem of the accounting industry today and share ideas on how we can make accounting sexy again.Episode notes: Backpacking across Europe (01:48) How Lynda found her calling in accounting at 14 years old (02:19) How her family's farming business cultivated her work ethics (03:20) Lynda's first accounting job at a regional firm (06:15) Connecting with local business clients (07:20) The accounting industry's image problem (11:23) Being willing and able to embrace change (14:46) Why automation won't replace humans (17:06) Making accounting sexy again (20:00) Lynda's deep passion for helping others succeed (21:54) The role of personal development in entrepreneurship (25:08) How Lynda enabled a client to transition from compliance to advisory services (29:57) The fulfillment of aligning your work with your purpose (34:45) You can learn more about Lynda and The Small Business Project here: https://thesmallbusinessproject.com.au/
Greg Daley is the Chief Visionary at Parable, an accounting firm focussing on the church niche. In this inspiring episode, Greg discusses his journey from being a pastor to starting an accounting practice with his wife and growing that into a business that serves 230 churches across 42 US states. He shares why churches are similar to any business, his plan to grow to 1,000 clients, why the journey to the cloud has never been more apt, and the literal life-changing impacts that his firm has on its clients.Together, they discuss: Telling the Parable story on stage at Karbon X (2:00) The evolution from a side gig to a family company (4:00) Specializing in accounting for churches (9:00) The growth or decline of religion as an industry (13:00) How churches adapted during COVID (16:00) Taking technology to church (19:30) What client onboarding looks like for church clients (20:40) Parable's plan for growing to 1,000 clients (24:00) Other firms and accountants that are helping churches grow (27:00) Beyond bookkeeping and strategic services for churches (28:00) Being remote and adopting Zoom before it was cool (30:00) The staff who are attracted to working at Parable and identify with the mission (32:00) A mission or vision that's larger than themselves (33:00) Strategies to increase giving, and what that giving can do (36:50) The Karbon community (44:10)
Pedro Noyola is the CEO of Balanced Business Group, an outsourced accounting and bookkeeping firm serving small boutique wineries. In this episode, Pedro shares his career journey from working at Deloitte, to acquiring his 10th business. Stuart and Pedro also chat about cars, serving winery clients, and balancing family, fun, and career as an entrepreneur.Episode notes: Pedro's Texas upbringing (2:31) What he learned from working at Deloitte (3:42) His first entrepreneurial venture (6:00) Meeting life-changing friends at a car startup (7:43) The rise and fall of the car startup (13:40) Acquiring Balanced Business Group (23:19) What makes winery accounting and winery clients so special (25:43) How Pedro and his wife use family OKRs to take on life's challenges (32:37) Enjoying life in San Francisco (42:49) What's next on Pedro's acquisition roadmap (48:26)
Susan Bryant is the Principal of MB Group, a public accounting firm headquartered in Plano, TX. Susan and her team are dedicated to transforming businesses by maturing their finance function. In this episode, Susan shares her journey to public accounting, leadership insights, and the secret recipe that consistently delivers financial success for her clients.Together, they discuss: The return of live, in-person events (2:00) How Susan got into accounting (2:45) Susan's first job as a bank teller (4:10) Taking a pay cut from banking to public accounting (4:30) Learning the practice of public accounting on the job (5:20) Joining MB Group (8:24) Susan's take on the definition of leadership (9:30) How COVID differentiated businesses with solid financial advisors (12:26) Industries that thrived during the pandemic (14:25) The future of hybrid work and talent (15:20) Implementing technology to modernize the firm (18:57) Strategic planning for clients (21:49) How the MB Group helped ZigZag Stripe thrive during COVID (26:19) Celebrating clients' most successful moments (29:01)
Jamie Johns is the CEO & Founder of Australian firm, Sky Accountants. He also co-founded Wize Mentoring, along with Ed Chan and Brenton Ward to provide business coaching and personal development services to accounting firm owners who want to elevate their practice. In this episode, Jamie and Stuart discuss Jamie's entrepreneurial journey to accountancy and business coaching, the life-changing impact of good mentors, and how Wize Mentoring is shaping the next generation of accounting talent and leaders.Together they discuss: Friendy catchup with Jamie Johns (1:00) California has a larger GDP than Australia (02:49) How Jamie went into business instead of farming (05:38) The technology landscape in the late 90s and early 2000s (07:53) The early days of MYOB and accounting software (16:39) Teaching QuickBooks to local small businesses (17:37) The path to entrepreneurship (18:59) How Jamie's first client built a sunglasses empire as a bricklayer (20:10) The devastating struggles of scaling up (29:59) Two motivators that kept Jamie going (32:36) Life-changing mentorship from Ed Chan (35:50) Growing Wize Mentoring (38:41) Booming mentoring services for accounting firms (40:16) Cooking up WizeTalent (43:07) The hiring methodology of Topgrading (43:37) Talents without borders (45:04)
This episode marks the Accounting Leaders Podcast's 50th release. To celebrate, we flipped the tables on our show host and Karbon CEO, Stuart McLeod. No question was off limits. In this episode, Karbon's Content Marketing Specialist, Jess Marcello, and Marketing Development Manager, George Connor, had a lively conversation with Stuart about the hardest part of running a growing firm, how to find meaning and purpose in work, Karbon's culture, Stuart's favorite Karbon employee, and everything in between.In this episode, you'll find: A special note from the Karbon team (00:01) Welcome Jess and George (01:05) Karbon offices (03:00) Stuart's childhood in Australia (4:30) Stuart's pets and Karbon's (secret) pet page (07:00) The hardest part about running Karbon (09:10) Challenges of keeping a growing team aligned (11:00) How to keep everyone in the company happy (13:00) How to find meaning and purpose in work (14:30) What is Karbon's culture? (19:00) Karbon's three objectives (21:00) Stuart's dreams when he was growing up (24:30) Why Stuart was a terrible employee (28:00) The dream size of Karbon (29:30) Stuart's fears (31:20) Freewill or destiny? (32:40) Hydrofoil surfing (35:00) Getting bored (36:00) Who is Stuart's favorite employee? (37:10) Magic sword vs. magic shield (39:00 As promised at the beginning of this episode, you can read Stuart's letter to all employees regarding Karbon's recent company restructure, and find the list of talented ex-Karbon employees who are now available for work here.
Zane Stevens is the Director of Protea Financial—an accounting and bookkeeping firm specializing in wineries. In this episode, Zane talks about his life in South Africa, how he got into accounting, and what made him move to the US to start working in the winery consulting space. Zane and Stuart discuss what's unique about winery accounting, how they attract clients, and what the future holds for Protea Financial.Together they discuss: Growing up and going to college in South Africa (00:30) The start of Zane's accounting career (02:00) Zane's experience at KPMG (04:00) Pivoting to consulting work (06:40) Moving to Cape Town and working in IT consulting (08:00) Leaving KPMG and moving to the US (09:00) Entering the winery consulting space (12:30) Characteristics of winery accounting (15:30) The process of building the structure (18:30) Balancing work and family (19:30) Ways to attract new clients (21:40) What's next for Protea Financial (25:30) Client stories (29:20)
Jim Dunham is the President and General Manager of IRIS Software Group. With over 25 years of experience leading enterprise software companies across the public and private sectors, Jim is a seasoned executive in accountancy and tax markets. In this episode, Jim shares the story of his professional journey, his experience working in different industries, and how he ended up in accounting. Stuart and Jim discuss how cloud technology changed everything, how it developed over time, and where the most value is created.Together they discuss: Jim's role at IRIS (0:40) How Jim started with accounting software (2:00) Accounting payroll systems (6:00) Jim's experience working in the military (9:00) Early years of operating systems (12:00) Jim's underwater videography hobby (14:00) COVID's influence on the US accounting market (18:00) Comparison between the UK and US markets (24:00) Acquisitions by IRIS (27:30) Creating value (33:00) Application of technology in the advisory services (35:00)
Michael Ly is the Founder and CEO of Reconciled—a virtual bookkeeping and accounting firm for busy business owners and entrepreneurs across the US. He is also a Co-Founder of PunchPay—a small micro-loan fintech startup that offers post-payment and micro-installment loans for small business expenses. In this episode, Michael shares with Stuart how his family escaped Cambodia as refugees and relied on entrepreneurship to survive the new world, his introduction to accounting, and the entrepreneurial spirit running throughout his family. Together they discuss: Michael's journey in accounting and entrepreneurship (1:20) The story of Michael's parents (3:30) The experience of growing up in the US (5:00) Michael's family's entrepreneurial spirit (08:00) Skiing in Burlington, Vermont (10:00) The story of founding Reconciled (12:00) Growth management and the tech stack at Reconciled (14:30) The story of founding PunchPay (16:30) The niche of micro-businesses (19:00) The future of Reconciled and PunchPay (21:00) Growth strategy at Reconciled (22:00)
Joe Cox is the Founder and Managing Partner of Ecommerce Accountants LLP—the leading accountancy in the UK for e-commerce businesses. In this episode, Joe shares his story of being an e-commerce seller who spotted an opportunity to serve like-minded entrepreneurs in the accounting domain (eventually creating Ecommerce Accountants). Joe and Stuart discuss the trajectory of Ecommerce Accountants, their tech stack, the nuances of working in this niche, the impact of COVID and Brexit on e-commerce, and Joe's passion for traveling.Together they discuss: Joe's trip to Karbon X (1:20) Growth and marketing at Ecommerce Accountants (2:30) Joe's professional journey and the story of Ecommerce Accountants (5:20) The fun of being an e-commerce accountant vs. an e-commerce seller (8:00) Watching clients grow along the way (9:10) Impact of COVID and Brexit on e-commerce (10:30) What it's like working at Ecommerce Accountants (13:30) Workforce and types of clients at Ecommerce Accountants (14:50) Plans on a geographical expansion (17:00) How Karbon can help with segmenting businesses geographically (18:10) The tech stack at Eccomerce Accountants (19:10) Reporting to clients (22:40) The idea of creating benchmarks for clients (25:00) The main supplier of e-commerce products (28:20) What's going on in Joe's life (29:30)
Andrew Hunzicker is the Founder of Dope CFO, a comprehensive cannabis accounting and tax training program, which helps firms in over 25 states unlock a new world of clients. In this episode, Andrew shares his professional journey, how he started working in the cannabis industry, and what cannabis accounting looks like. Stuart and Andrew also discuss the complexities that he faces in his work, and how the government treats cannabis businesses.Together they discuss: Andrew's journey in the cannabis industry (01:00) Living in Bend, Oregon (4:10) Early mountain climbing ventures (6:20) The employee shortage (7:40) Unappealing traditional accounting career journey (09:00) Cannabis accounting and social justice (10:20) Locations that are progressive with cannabis legalization (12:30) Accounting complexities in the cannabis industry (16:00) Point of sale technology in the industry (18:20) Complications of accounting systems (21:00) Mountain climbing (22:40) Old Nokia phones (25:00) Andrew's climbing stories (27:30) Andrew's family (30:00) Andrew's upcoming family vacation (33:00) The current state of Dope CFO (36:20)
Graeme Tennick is the Founder and Chief Legacy Maker at Tennick Accountants. Before founding his own company, Graeme worked in a small accounting practice and eventually moved to senior roles in PwC and public sector organizations. In this episode, Graeme shares his professional journey, entrepreneurial passion from a young age, and business-first accounting second approach. Graeme and Stuart also discuss an accountant's purpose and the rewarding impact they can have on their clients' lives.Together they discuss: Graeme's passion for business at a young age (0:30) Graeme's path to accounting (2:30) Thoughts on the UK government (3:30) The beginning of Graeme's business journey (5:30) Adopting technology (8:00) How Graeme started building structure in his business (9:30) Optimizing Karbon at Tennick Accountants (10:30) Building a feedback loop with software partners (12:00) The rewarding impact on clients' lives (13:30) The story of the client embracing the journey with Tennick Accountants (15:00) What makes clients believe in their ability to scale (16:40) How the role of accountants has changed (17:50) Reframing the negative experience of COVID (19:50) How to instill important messages in your team (23:00) What's next for Tennick Accountants (24:00) Being honest with clients (28:00) Graeme's favorite cars (30:00)
Gary Bell is the Co-Founder and Partner at FLB Accountants, an independent firm of Chartered Accountants based in the UK. In this episode, Gary and Stuart chat about Gary's experience attending the first-ever Karbon customer conference in Lake Tahoe, FLB's rationale for going hybrid, working with high-profile clients such as Apple TV, Netflix, and Amazon, and some exciting projects he's working on in the renewable energy space.Together they discuss: Gary's experience at Karbon X (00:30) The accounting industry's growing appetite for change and innovation (2:30) Limitations of legacy accounting systems (05:00) Accountants as trusted advisors (09:00) How FLB provides reporting for clients (11:00) Pros and cons of hybrid work (12:00) Remote work and company culture (17:00) EMEA economy outlook (20:00) FLB business divisions (22:45) TV, film, and entertainment studio clients (24:30) Attract and retain employees with interesting clients (28:00) Serving renewable energy clients (29:00) The most interesting carbon-neutral project at FLB (31:00) Greentech startups (34:10) Biotech startups (36:10) What Gary and Stuart would do if they weren't running firms (36:30) VC investment and the future of technology (41:00) Gary's plan for the rest of the year (46:00)
Martin Bown is the founder and managing director of My Management Accountant—an accountancy service that works with small businesses across the UK to help them save time and money. In this episode, Martin shares his professional journey, and the story of My Management Accountant and how they operate. Martin and Stuart also discuss his life outside of work, sports, and what it's like to live in the village.Together they discuss: Martin's entrepreneurial story (01:40) Martin's family story (03:40) Trip to India with the team (05:00) When Martin started his own company (07:00) Naming his business (09:30) The story of Martin's surname (13:00) My Management Accountant today (14:00) Work setting at My Management Accountant (15:10) Services at My Management Accountant (16:20) Tech stack at My Management Accountant (19:20) Reporting software (23:20) What clients need (26:00) What companies My Management Accountant work with (27:10) Martin's life outside of work (30:00) Playing cricket (32:00) Raising a family in a close-knit village (36:50) Playing football and running marathons (38:10) What's next for My Management Accountant (41:40) Challenges of raising children with additional needs (44:20) Balancing work with family (46:20)
Twyla Verhelst is the Head of FreshBooks Accountant Channel, leading the Accounting Partner Program, and has been recognized as one of Ignition's Top 50 Women in Accounting. In this episode, Twyla and Stuart discuss the state of the accounting profession, how COVID forced the industry to evolve and why there is a shortage of young professionals in the industry. They also talk about the importance of diversity, the accounting community, and what running a marathon and running a business have in common.Together they discuss: How Twyla started with accounting (1:00) The beginning of Twyla's entrepreneurial journey (3:00) The start of working with FreshBooks (4:30) Working with a local company (6:50) Where Canada is on the advisory journey (8:00) Accounting cloud technology taking over (10:00) How COVID-19 accelerated technology (12:00) Reactive vs. proactive approach to technology (13:00) Shortage of young professionals in the industry (16:00) The evolution of the accounting profession (18:30) The role of influence by loved ones in pursuing a career in accounting (22:00) Twyla's diversity efforts at FreshBooks (24:20) Running marathons (28:40) Similarities between running a business and a marathon (31:00) Twyla's passion projects this year (35:00) Listening and inspiring people in the industry (37:30)
Kyle Bryant is the Managing Partner of Market Street Partners in Chattanooga, Tennessee. Kyle oversees the firm's operations and has provided assurance, tax, and business consulting services for over a decade. In this episode, Kyle and Stuart discuss the rapid growth of Chattanooga, what attracts businesses to invest in the region, and what the projections are for the future. As a manager of the largest transaction in Chattanooga's history, Kyle is a top-tier professional in his city and gives an insight into how accounting is developing the Tennessee market.Together they discuss: The story behind Market Street Partners (01:00) Kyle's journey as a private CPA (2:30) Kyles work at the Lamp Post Group (3:30) Serving a new group of clients in Chattanooga (4:30) The size and profile of Market Street Partners (5:30) Local and remote employees at Market Street Partners (07:30) The competitive landscape in Chattanooga (08:30) Market Street Partners' mission (9:50) What retirement looks like for Kyle (11:00) Market Street Partners' media strategy (12:45) Why accountants are reluctant to delve into business development and sales (14:20) Chattanooga's local economy and development (16:15) What types of businesses come to the South East (18:30) The shortage of young accounting professionals (19:30) What Kyle does outside of work (21:10) Market Street Partners' tech stack (21:40) The game plan for the near future (23:30)
Chris Williams is the CEO of System Six, a modern accounting firm focused on providing dream accounting careers to their team members and superior services for their clients. In this episode, Chris explains how to achieve just that, including the criteria for selecting System Six for acquisition and what challenges he faced along the way. Besides Chris' journey with System Six, he and Stuart also discuss life outside work, the best golf spots in the Bay Area, and how his wedding preparation is going.Together they discuss: Chris' experience at AccountingWeb Live Summit 2022 (01:00) Chris' journey in the accounting industry (4:00) What Chris was looking for in a company to acquire (6:00) Why Chris didn't choose a software company to acquire (08:00) Why Chris chose to acquire (rather than starting from scratch) (10:30) The process of acquiring System Six (11:30) The experience for the System Six team during the transition (14:30) System Six's internal mission (16:00) Adapting the marketing and go-to-market strategies to increase growth (18:20) The clients System Six typically service (20:00) Building niches (21:30) Managing teams and working remotely (23:40) Getting the System Six team together in Denver (25:00) What's next for System Six (26:30) The most important systems inherited by System Six (28:30) Maximizing the efficiency of using systems and data (30:00) Allocating team members with work they like to do (33:00) What keeps Chris busy outside of work (34:30) Spending time in the Bay Area (37:00) Stuart and his family living in Tahoe (39:00) The Great Resignation (41:30) The importance of helping accountants (43:40)
Andrew Jordon is the CEO and Founder of Connect4, a meeting platform that enables structured and efficient client meetings. Apart from a successful business career, Andrew is also the youngest trustee and treasurer at Prison Fellowship, the world's largest Christian non-profit organization for prisoner and justice reform. In this episode, Andrew and Stuart talk about Andrew's early career, the story of finding Connect4 and where it's heading. They also discuss charity, and how Andrew's values in business align with values outside of work.Together they discuss: Andrew's background (1:00) Why Andrew decided not to pursue a career in accounting (2:00) Andrew's time in Brisbane, Australia (4:00) Andrew's return to the UK and time at Fathom (5:00) The story of founding Connect4 (7:30) The solution for poor client communication and education (9:00) Is proactive communication embraced by the accounting industry? (10:30) Andrew's experience with Connect4 so far (12:30) Client feedback on the Connect4 product offering (14:00) Potential verticals for Connect4 (16:00) Future plans for Connect4 (17:00) Andrew's interests outside of work (18:00) Andrew's experience as a trustee and treasurer at Prison Fellowship (19:00) Andrew's plans for the rest of the year (22:00)
Dave is the Founder of Tidemark. He has 20+ years of experience in investing, advising, and building technology companies. In this episode, Dave and Stuart discuss the difference between technology companies in 1999 vs. 2021, how technology in accounting has been developing, and why Dave chooses to work with B2B software companies. Dave also talks about his passion for venture capital, and what the future holds for him and his company.Together they discuss: Dave's early career (00:40) Dave's introduction to venture capital (2:00) Tech companies in 1999 vs. 2021 (4:00) Dave's journey into B2B SaaS companies (6:40) Why Dave chose to work with B2B companies, and Karbon in particular (9:00) Why Dave loves working with accountants (11:30) The special relationship between accountants and their clients (14:10) Dave's story of investing in Xero (16:00) What makes companies from New Zealand special (18:00) Opportunities for small business platforms today (23:00) What the next biggest innovation in accounting is going to be (25:00) The state of small business software globally (29:00) Dave's journey and the idea behind Tidemark (31:00) The ideal model for Tidemark in the future (35:00) Foundation for non-profit businesses (37:00) Dave's long-term view on Karbon (40:20) The information presented in this podcast is for illustrative purposes only and is not an offer to sell or the solicitation of an offer to purchase an interest in any private fund managed or sponsored by Tidemark or any of the securities of any company discussed. Companies discussed in this podcast may include current Tidemark portfolio companies and/or prior investments made by Tidemark employees while at other investment firms. These companies identified in this podcast are not necessarily representative of all Tidemark investments, and no assumption should be made that the investments identified were or will be profitable. The information in this podcast is not presented with a view to providing investment advice with respect to any security or making any claim as to the past, current, or future performance thereof.
Martin Chee is the CFO and Co-Founder at Amaka, an accounting integrations system that allows firms to automate their data entry processes. In this episode, Martin and Stuart dive into the story of Amaka, how it delivers value to clients, and the challenges and complexities that Martin faces in this niche. They also discuss Martin's professional journey, how to work with clients efficiently, and the impact the pandemic had on his business.Together they discuss: Martin's background (01:00) Valuable lessons learned in hospitality (3:00) Impact of COVID on Martin's family (4:30) Amaka's adjustments and processes during the pandemic (6:00) Working with clients efficiently (8:00) Establishing and managing trust (10:00) Martin's introduction to accounting (13:50) The evolution of technology in the accounting industry (17:00) Two major disruptions that were happening in accounting simultaneously (19:40) Working with tax authorities (21:30) Martin's involvement with accounting work (22:45) Growing and managing an international team (25:00) The story of building Amaka (27:20) Reacting to challenges and complexities in the accounting integration system (32:00) What's next for Amaka (35:00) Simplifying the system for clients (39:40)
Simon is the CEO and Co-Founder of Stamped Technologies, a tech-enabled audit firm focusing on year-end compliance services that leverage technology, purposely built AI, and seasoned CPAs. In this episode, Simon and Stuart discuss the technological advancements in the accounting industry, Simon's career journey, and the story of Stamped. They deep-dive into the application of AI in the industry and how Simon sees the development of Stamped in the future.Together they discuss: Simon's background (1:00) Simon's experience playing American football (2:30) First job at PwC (6:00) The story of finding Stamped (9:00) Roadblocks for further advancement in the accounting industry (13:00) The gap in skillset in the industry (15:30) Experience as a founder of an accounting software company (18:00) Ensuring accuracy and correctness of a model and learning systems (19:50) Employee count at Stamped and plans for the future (21:20) White-labeling Stamped into other firms (23:30) The Canadian accounting industry (24:50) Expansion and competitive landscape in North America (27:40) What's next for Stamped (29:20) Exit plan (31:00)
Jeremy Hyman is the Founder and Principal of Jeremy Hyman Associates, an IT services and consulting company that helps firms make sound IT decisions. With over 25 years of experience in the professional services sector and a degree in law, Jeremy is an IT manager, partner, software developer, and management consultant. In this episode, Jeremy and Stuart discuss multiple technological breakthroughs over the last two years, as well as some things to keep an eye out in the future. They also chat about remote work, the new reality of virtual meetings, and how technology distracts us on a day-to-day basis. Together they discuss: Jeremy's and Stuart's geographical locations (2:00) Karbon's team growth in Australia (5:00) Impact of COVID on tech firms (7:20) Working in the office vs. remote (8:30) Virtual offices and the metaverse (11:00) Physical, hybrid, and virtual meetings (16:30) Evolution of traveling in a hybrid world (20:00) Isolating from the internet to be productive (26:00) Fighting destruction and multitasking (28:00) Ethics creep (30:00) Being alert on vacation (33:00) Responsibility of software companies (36:00) Jeremy's world view (40:30) The beauty of search engines (42:00) Impact of COVID on small and large firms (46:20) What's next for Jeremy Hyman Associates (49:00)
Edward Chan is a Co-Founder of Wize Mentoring and a Non-Executive Chairman at Chan & Naylor. He started Chan & Naylor from his kitchen table and grew it to 10 offices around Australia with 160 staff and 15,000 clients. He then co-founded Wize Mentoring, which is now in 47 countries, connecting over 125,000 accountants. In this episode, Ed shares his tips on how to grow your business without sacrificing your life. He and Stuart dig into the success of Chan & Naylor, what the process of expanding the company looked like and what you need to do to find yourself.Together they discuss: The story of Wize Mentoring (02:00) Ed's background (04:00) Ed's first business and business partner (6:30) Dealing with overworking (7:30) Overcoming challenges as a business owner (9:30) How to be more efficient (11:30) The beginning of Chan & Naylor (15:00) Chan & Naylor's business model (16:00) How to be in control of your business (19:30) The biggest lessons Ed has learned (23:30) The process of expanding business (25:30) Ed's biggest success and biggest catastrophe (28:00) Greatest technological changes in accounting (29:30) Being a generalist vs. being a specialist (35:30) Ed's experience of finding himself in his early career (38:00) Mentorship and hobbies (40:00) What is next for Wize Mentoring (44:00)
Matthew May is the VP of Sales & Marketing at Acuity, a virtual accounting solution for entrepreneurs. In this episode, Matthew and Stuart discuss how important it is to have a partner and mutual support in both rewarding and challenging times. They also talk about how Acuity has transformed throughout the years and the main challenges of a company's growth. Tune in for this inspirational discussion that dives deep into the challenges of partnership and leadership.Together they discuss: Latest at Acuity (1:00) Matthew's family (2:00) Importance of having a business partner (3:00) Similarities of running a business and sports (5:00) Matthew's experience of working with Kenji Kuramoto (7:00) The good cop and the bad cop (9:00) Lessons Matthew learned while working at Acuity (10:20) The challenges of high growth organizations (12:00) Availability of capital in the professional services industry (14:30) The Great Resignation (18:30) Being an authentic company (22:00) Future plans and use of technology for Acuity (26:00) Merger with Catching Clouds (27:30) Lessons learned from acquisitions (32:30) Acuity's sales and marketing model (34:30) Acuity's ideal clients (40:00) The process of working with potential clients (42:00) Email selling (44:00) Identifying the right clients in the funnel (46:00) Matthew's plans for 2022 (50:00)
Jeff Phillips is the CEO of Padgett, one of the largest tax and accounting firms in North America. He also founded the recruitment platform Accountingfly in 2012 and has been recognized as one of Accounting Today's Top 100 Most Influential People for helping solve the hiring challenges of CPA firms. In this episode, Jeff and Stuart discuss combining work with vacation while being remote, the story of Accountingfly, and what it takes to be a great leader. They also talk about holidays, Jeff's trip to Costa Rica, and how taking mangoes from someone's tree is acceptable.Together they discuss: Jeff's background and hobbies (1:10) Jeff's and Stuart's families (4:00) Gap year and college (5:45) Family vacations (8:00) Trip to Costa Rica (9:00) Remote work (13:00) COVID impacting geographical wage difference (18:00) Stuart's theory of the Great Reshuffle (21:00) Remote work uncovering opportunities for innovative firms (23:30) Foundations of Padgett (28:00) Work at Accountingfly (31:30) What makes a perfect firm (33:50) Employment as a two-way relationship (39:20) Challenges of being a leader of a company (42:50) The pivot of Accountigfly (45:30)
Kenji Kuramoto is the Founder & CEO of Acuity, one of the largest CAS accounting firms in the US. Kenji has provided thousands of companies with a full range of financial solutions, from high-level strategic financial counsel to virtualized bookkeeping and tax services. In this episode, Kenji and Stuart discuss the challenges of growing a company, building a strong culture, and the importance of being flexible for employees. They also talk about discussing sensitive topics in the workplace, and what's coming next for Acuity.Together they discuss: Impact of COVID on Acuity (2:00) Parenting during COVID (4:00) Growth of Acuity (7:15) Developing the culture at Acuity (8:15) Most challenging issues of scaling (10:00) How Acuity maintains its culture (13:40) The weather in Atlanta (16:00) Acuity in the office vs. remote (17:00) The Great Resignation and creating a positive work experience for employees (20:50) Impact Karbon faced after leaving the Bay Area (26:50) Political affiliations and discussion in the US (31:00) The risk of debilitating personal differences in the US (33:40) The impact of written communication (38:00) What's next for Acuity (40:20) Reasons for Acuity becoming a certified B Corporation (43:30) Drink While You Think podcast (47:00)
As the Director of Diversity and Inclusion at AICPA, Crystal Cooke focuses on increasing the representation of minority groups in the accounting profession. In this episode, Crystal explains the current state of diversity and inclusion in the accounting industry, including ways to promote it and what AICPA is doing about it. Join Crystal and Stuart as they dissect the typical profile of the US accountant, and delve into the statistics around minority professionals.Together they discuss: Crystal's background (2:30) Crystal's and Stuart's school experience (3:30) Life in Ohio state (4:40) Crystal's journey of becoming an accounting professional (6:40) Crystal's journey with diversity and inclusion (9:00) Leaving KPMG (11:40) Crystal's career trajectory (12:40) Facing bias as a senior at KPMG (16:30) Starting the DEI work (19:00) The state of diversity in the accounting industry in the US (22:00) How to promote and attract diversity in the industry (28:50) Lack of financial literacy in the business world (34:00) Focus areas at AICPA (35:10) Challenges of promoting DEI and ways to solve it (38:00) Success highlights of Crystal's career (43:10) Why accountants do what they do (46:00)
Joe David is the Founder and Managing Director of two UK-based firms: Nephos and a leading crypto accounting firm, Myna. In this episode, Stuart and Joe discuss crypto accounting and regulations, what the future of this space might look like, and how it can change our lives. Tune in for a great chat to learn about crypto and the future of podcasts in the metaverse.Together they discuss: Ukraine and Russia conflict affecting crypto (1:00) Joe's story of becoming a crypto accounting specialist (2:00) Operations at Nephos and Myna (4:00) Starting a crypto firm (5:40) Direction for Nephos (8:30) Ideal clients for Nephos (9:30) Crypto transactions as capital (11:00) Tech stack to manage crypto (13:30) Community of crypto accountants (16:30) State of crypto space in the UK (17:30) Crypto environment around the world (20:20) The volatility of bitcoin (24:30) Taxation treatment of crypto (25:20) Benefits of Decentralized Autonomous Organization (DAO) (28:30) What's next for Myna and Nephos (30:20) Financial services and crypto in the UK (32:20) VR and the metaverse (34:30) Future of meetings and human interaction (36:00) Podcast in the metaverse (38:20)
Katie Bryan is the CEO and Founder of Propeller Advisory—a successful multi-figure accounting and business advisory firm based in Melbourne, Australia. She's a business owner, mum to a newborn, wife, sister and also helps her clients build businesses and lives they deserve. In this episode, Stuart and Katie discuss the accounting industry, the story of Propeller Advisory, and what made Katie open a venture to inspire women business owners.Together they discuss: COVID restrictions (2:00) Living in Melbourne (3:00) Technology allowing equalization of the industry (7:00) Catalysts for Katie's for success (8:40) Mentoring (11:00) How COVID impacted business (12:30) Propeller's purpose (15:00) Team size and staff geographical distribution (17:10) Offshoring and outsourcing staff (18:40) The genesis of PropelHer (22:00) Experience in building a female-focused niche (23:50) The types of clients at PropelHer (26:40) Support from family, clients, and the industry (28:40) Community of the industry (29:50) What's next for Katie and her team (32:40) Support for PropelHer ( 34:40) Australian accounting industry (37:00) Adaptation of accounting tech around the world (39:00) What Katie is excited about (and acquiring a firm) (42:00)
Scott Scarano is the President of Padgett Business Services in North Carolina. He leads a team of unique advisors who share his passion for helping small businesses thrive. In this episode, Stuart and Scott discuss the impact of social media on productivity, Scott's journey with Padgett, the parallels between cartels and accounting, and interacting with people in a post-COVID world. Scott also shares his unique story of learning how to run a business and what led him to be a podcast host.Together they discuss: Scott's family (0:30) Scott's relationship with his kids (2:00) Thoughts on Karbon (4:20) Content marketing at Karbon (6:00) Impact of social media (9:00) Discussing accent and intonation (10:00) Adjusting how you talk to suit your audience (13:30) Recent big news (15:00) Accounting workflow vertical (16:30) Anatomy of tech stack at Padgett (19:30) Application of Karbon at Padgett (20:40) Importance of managing time (22:40) The reality of working with people (26:10) Karbon X (27:40) The podcasting world and interacting with people (29:00) The story of Padgett (31:00) Changes at Padgett (35:00) Scott's story of joining Padgett (37:00) Learning how to run a business in a unique way (40:30) The parallel between cartels and accounting (42:30) What's next for Scott (43:50) Finding your “why” (46:00)
Enrico Palmerino is the CEO and Founder of Botkeeper, a platform that provides accountants with an automated bookkeeping practice using human-assisted machine learning and Artificial Intelligence. In this episode, Enrico and Stuart share their thoughts on the development of the accounting industry and how tech firms enable it to evolve. Learn what it takes to build a successful tech firm, the importance of choosing the right investment partner, and how watching sports can help you close a deal. Together they discuss: What the start of the year looks like for the Botkeeper team (1:50) The genesis of Botkeeper (5:20) State of the accounting industry (8:40) VC experience and raised funds at Botkeeper (11:30) Enabling the accounting industry (16:20) Adaptation of the accounting industry (17:20) Different regions pushing fintech (20:40) Technology adoption in Canada (24:00) Enrico's background and sports in Massachusets (26:00) Going to a Patriots game with an investor (28:50) What is next for Botkeeper (30:00) The Botkeeper operating system (31:00) Number of staff and geographical strategy (33:10) Benefits of Botkeeper (36:00) Clients creatively using Botkeeper (38:30) Holiday plans (41:10)
Kellie Parks is a cloud accounting specialist and coach at Calmwaters Cloud Accounting. In this episode, Kellie and Stuart talk about the early days of cloud accounting, the further development of technology and how it changed the life of Kellie and her clients. As an early adopter of remote work, Kellie shares the stories of the adventures that cloud accounting allowed her to do.Together they discuss: Early days in cloud accounting (1:10) Lunch invitation from Karbon (2:30) Kellie's background in marketing and branding (4:20) Introduction to cloud technology (5:20) Entering accounting space (6:30) Skier and adventurer (8:00) Living on the lake (10:00) Stuart and his family (11:20) Cloud technology helping the client (14:00) Lifestyle benefits for clients (17:00) Karbon team moving to the US (18:30) Karbon's offices around the world (20:00) KarbonX (22:00) Sacking clients (25:00) Rehoming a client (26:30) Niche service (29:00) ‘Five-star' clients (31:30) Rescue work and file cleaning (33:10) The panel at Accounting Web Summit (35:40) Nomad life (36:20) Trip to New Zealand (38:00)
Chad Davis is a co-founder and partner at LiveCA LLP, who decided to pursue a career in accounting at a very young age. Join Chad and Stuart as they discuss the origins of LiveCA, the philosophy behind it, and how helping competitors might be beneficial for your company. Accounting aside, they also talk about living and working from an RV, non-traditional schooling for kids, and growing a beard while traveling.Together they discuss: Non-traditional schooling for kids (3:00) Latest news from Karbon (6:10) Accountants underserved and used as a channel (7:00) Relationship with cold calls and emails (8:00) Approach to unqualified leads (10:20) Level of inbounding (12:40) The founding story of LiveCA (14:10) Philosophy of founding LiveCA (15:30) Working from the basement (17:00) Introducing Receipt Bank in Canada (18:40) Newsletter hints (20:00) Technical updates (21:10) Next Karbon releases (23:40) Karbon X (25:50) Staff reinforcement for Karbon (27:00) Chad's summers (28:10) Traveling in an RV (29:10) Job search platform for accountants (31:30) COVID bringing people together (37:00) Expectations from Karbon in 2022 (38:10)