Podcast appearances and mentions of Scott W Luton

Most companies aren't struggling with procurement because they're spending too little on technology. They're struggling because they're building intelligence on top of fragmented data, disconnected workflows, and outdated operating models. In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa are joined by Mark Schenecker, VP of Manufacturing Industries at Coupa, for a data-driven conversation on the future of direct procurement. Drawing from Coupa's State of Direct Procurement 2026 report, Mark unpacks why procurement leaders are pulling away from the pack and why AI alone isn't the differentiator many organizations think it is. From fragmented data and disconnected workflows to the growing importance of supplier visibility and risk intelligence, the discussion explores what separates companies that react to disruption from those that anticipate it. Together, they explore why clean, connected data must come before AI, why leading organizations have moved beyond price-only sourcing decisions, and why procurement deserves a strategic seat at the table. Jump into the conversation: (00:00) Intro (01:04) Why procurement is becoming a strategic competitive advantage  (01:17) Moving away from a 1986 approach to procurement  (02:41) Meet Mark Schenecker: Three decades of supply chain innovation (07:13) Behind the State of Direct Procurement 2026 report (08:01) The critical leap from generative AI to agentic AI  (09:13) How a digital front door simplifies the employee experience (13:46) The $16 million cost of operating on fragmented infrastructure  (17:02) Why sophisticated analytics on messy data just produces more noise  (21:36) The three-pillar framework: Infrastructure and foundation first  (26:17) Moving beyond unit price to build supply chain resiliency  (28:25) Shifting from passive reporting to active decision intelligence  (30:09) Closing the procurement influence deficit at the executive table  (35:08) Breaking down the hidden silos between direct and indirect spend  (39:36) Real-world outcomes from Albemarle, Glencore, and ADM  (48:20) Key takeaways, maturity assessments, and closing thoughts Additional Links & Resources: Connect with Mark Schenecker: https://www.linkedin.com/in/schenecker/ Learn more about Coupa Software: https://www.coupa.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/infrastructure-gap-direct-procurement-at-breaking-point-1600 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain technology is evolving rapidly, but cargo criminals are moving even faster. In this episode of Supply Chain Now, Scott W. Luton and Scott DeGroot are joined by Krenar Komoni (Founder & CEO of Tive) and Fernando Boom (Director of Transportation at Venture Metals +) to break down the massive shift from physical yard thefts to sophisticated, identity-based freight fraud. Fernando shares a thrilling firsthand account of how a family road trip turned into a real-time recovery mission for a hijacked $240,000 shipment of copper. While the driver successfully bypassed the physical bolt seals, covert tracking technology thwarted the heist and led to a first-degree felony arrest. Krenar pairs this narrative with over a decade of visibility expertise, unpacking how modern criminals leverage AI, chameleon carriers, fraudulent MC numbers, and double brokering to vanish with high-value freight. Moving past a reactive postmortem claims model, the panel outlines a definitive blueprint for proactive, layered defense. They explore how real-time telemetry, including route deviation alerts and light sensors, empowers logistics teams to stop fraud mid-transit. Scott DeGroot concludes by highlighting the critical enterprise costs of cargo loss, challenging shippers to audit their networks, tighten dock-level verifications, and eliminate the weak links that bad actors exploit. Jump into the conversation: (00:00) Intro (02:38) Meet Venture Metals and Tive leaders (03:53) Art shows and World Cup picks (06:04) Venture Metals recycling and logistics role (07:37) Tive delivers real-time shipment visibility (09:28) Fraud tactics driving cargo theft surge (16:29) Layered alerts detect theft in transit (23:03) Prepare before theft happens, not after (24:03) Light alerts trigger copper theft investigation (26:11) Telemetry exposes route diversion and deception (27:52) Alerts only matter when teams respond (30:19) Police intercept truck at Wichita Falls (31:24) Driver bypasses seal but gets caught (32:47) Trust data and involve law enforcement (36:10) Technology helps monitor risky driver behavior (38:16) Build six layers of cargo security (44:29) Use Tive before theft strikes (47:22) Resources for protecting high-value shipments Additional Links & Resources: Connect with Krenar Komoni: https://www.linkedin.com/in/komoni/ Connect with Fernando Boom: https://www.linkedin.com/in/fernando-boom-a06513372/ Connect with Scott DeGroot: https://www.linkedin.com/in/scott-degroot-4600368/ Learn more about Venture Metals +: https://venturemet.com/ Learn more about Tive: https://www.tive.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/240k-shipment-saved-venture-metals-realtime-rescue-1599 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Supply chain technology has been evolving rapidly, but the biggest shifts in operational excellence may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Ben Gordon, founder and managing partner of Cambridge Capital LLC. Together, they explore what it truly means to scale businesses in the global supply chain, from workflow automation and AI-driven predictive pricing to strategic M&A and operational leadership. Ben draws on nearly 25 years of experience investing in, building, and advising supply chain companies, including XPO, Greenscreens, and Everest. He makes the case for focusing relentlessly on “the one big thing,” executing with discipline, and using technology not just to cut costs but to enable growth. He also unpacks how AI and workflow automation are transforming logistics operations, creating triple-win outcomes for teams, customers, and the broader ecosystem. Ben shares the leadership principles that guide him: integrate external insights, be brutally honest in self-assessment, “simplify, focus, execute”, and know when bold, strategic moves are needed. He also highlights the importance of operational rigor and culture, demonstrating how leaders can turn competitors into partners and make businesses indispensable to customers. Jump into the conversation: (00:00) Intro (02:51) Deep Supply Chain Roots (05:08) Advisory vs. Growth Capital (06:38) Three Top-of-Mind Market Trends (11:33) Practical Value of AI in Logistics (14:47) Growth Focused Approach Not Cost Cutting (16:40) Leadership and Operational Discipline Create Value (19:19) Brad Jacobs Scaling Playbook Revealed (24:27) Volatility Demands Focus and Execution (28:21) Investors' Perspective on Tech Opportunities (31:15) Founder Reality Check Lessons Learned (35:11) Market Skepticism & The SaaSpocalypse (39:56) Who Wins and Scales Long Term (43:39) Final Advice Start With Outside In (48:13) BGSA Deals Pipeline and Highlights (51:59) Keeping the Main Thing the Main Thing Additional Links & Resources: Connect with Ben Gordon: https://www.linkedin.com/in/bengordon18/ Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/ Learn more about Cambridge Capital LLC: https://www.cambridgecapital.com/ Learn more about Doss: https://www.doss.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/top-of-the-deal-table-ai-supply-chain-next-wave-value-1597 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Every organization relies on secure digital connections across suppliers, partners, and platforms. Yet many of the technologies that protect those connections were built for a world before quantum computing.  While practical quantum capabilities may still seem years away, the risks associated with them are already prompting concern, particularly as encrypted data collected today could potentially be decrypted in the future. For supply chain leaders, that creates a unique challenge: preparing for a technological shift that is still emerging while protecting information that remains valuable far into the future. In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Akhilesh Agarwal, President of P2P Solutions and Technology at apexanalytix, and William McNeill, Vice President of Market Intelligence, for a conversation on what the quantum era could mean for supply chains. Together, they unpack the growing conversation around quantum computing, the implications of "harvest now, decrypt later" strategies, and why supply chain ecosystems may be particularly vulnerable due to the vast amounts of supplier, financial, and contractual data that move across them every day. As digital transformation continues to accelerate, they discuss why understanding emerging risks today may be just as important as preparing for the opportunities quantum technologies could unlock tomorrow. Jump into the conversation: (00:00) Intro (00:42) Quantum risks supply chain leaders must know (02:13) Meet apexanalytix quantum risk experts (03:35) Space exploration lessons for innovation (07:03) Apexanalytix protects supplier data at scale (10:16) Why they wrote The Quantum Paradox (10:46) Harvest now decrypt later threat (15:46) Where to start with quantum readiness (21:38) Four major supply chain impacts (24:39) Supplier risk extends beyond tier one (26:27) Why supplier collaboration matters (27:42) Building a three-to-five-year quantum plan (33:20) Audit technology stack and supplier data (48:47) White paper resources and next steps (51:37) Gartner recognition and key takeaway (54:48) Act now on quantum readiness   Additional Links & Resources: Connect with Akhilesh Agarwal: https://www.linkedin.com/in/akhilesh78/ Connect with William McNeill: https://www.linkedin.com/in/wimcneill/ Learn more about apexanalytix: https://www.apexanalytix.com/ Learn more about Qbiton: https://www.qbiton.com/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/leader-briefing-quantum-risk-to-practical-action-1596 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Most retailers don't have a return policy problem. They have an incentive problem. In this episode of Supply Chain Now, Scott W. Luton is joined by David Sobie, Co-Founder and CEO of Happy Returns, for a deep dive into the returns crisis and reverse logistics. David brings over a decade of real-world experience helping major retail brands turn post-purchase friction into customer loyalty. He shares critical data from their latest report with the NRF, exposing a staggering rise in retail fraud, the undeniable psychology of the in-person return, and why over 70% of merchants are moving away from free returns to save "dead stock" from rotting off store shelves. Jump into the conversation: (00:00) Intro (04:41) Career beginnings and lessons learned (08:15) Hautelook marketing sparks Happy Returns (12:00) BORIS revolutionizes online return experience (19:38) Speed and return fees impact retail (22:53) Combating returns fraud with technology (31:44) Expanding network to ten thousand locations (35:16) Expert advice for supply chain leaders (39:11) Future of personalization and growth Additional Links & Resources: Connect with David Sobie: https://www.linkedin.com/in/david-sobie-a37ab/ Learn more about Happy Returns: www.happyreturns.com Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/driving-innovation-returns-management-happy-returns-1594 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Every industry talks about preparing for the future, but few spend enough time listening to the people who will ultimately shape it.  What often gets overlooked is that this generation may already be bringing exactly the mindset the industry needs: adaptability, systems thinking, technological fluency, and a willingness to challenge outdated assumptions. In this episode of Supply Chain Now, host Scott W. Luton and guest co-host Liz Raman, Founder and CEO of Supply Chain Gals, sit down with the winning team from the 2026 Supply Chain Gals Case Competition: Madeline Creasman, Founder and CEO of EverChain Solutions; Ashley Bailey, Inventory Analyst at InComm Payments; Thanmayee Maddipati, Global Supply Manager at Apple; and Katerina Folkin, Operations and Economics student at Minerva University. Drawing from backgrounds across agriculture, healthcare operations, entrepreneurship, procurement, technology, and global education, they explore what sets the next generation of supply chain leaders apart, and how younger professionals are navigating disruption with fresh perspectives shaped by diverse experiences, a global mindset, and a growing focus on sustainability and emerging technologies like AI. Along the way, they reflect on the role of curiosity, the importance of questioning long-standing ways of working, and why the strongest solutions are often those that balance today's operational realities with the needs of the future. Jump into the conversation: (00:00) Intro (02:17) Meet the 2026 Supply Chain Gals champions (04:21) Summer plans and personal introductions (07:27) How each leader found supply chain (13:37) The mission behind Supply Chain Gals (15:37) Inside the 2026 case competition (18:48) Solving a supply chain crisis under pressure (21:31) Playing to strengths as a team (22:06) The competition twist changes everything (24:23) Building a realistic supply chain war room (26:15) Why this team stood out (28:45) Are leaders underestimating young talent? (34:53) Information access creates new perspectives (38:55) Why communities like Supply Chain Gals matter (44:00) Advice for leaders and final takeaways Additional Links & Resources: Connect with Liz Raman: https://www.linkedin.com/in/elizabethramangrubbs/ Connect with Madeline Creasman: https://www.linkedin.com/in/madelinecreasman47/ Connect with Ashley Bailey: https://www.linkedin.com/in/ashley-brantley056355/ Connect with Thanmayee Maddipati: https://www.linkedin.com/in/thanmayeevmaddipati/ Connect with Katerina Folkin: https://www.linkedin.com/in/katerinafolkin/ Learn more about Supply Chain Gals: https://www.linkedin.com/company/supplychaingals/about/ Learn more about EverChain Solutions: https://everchainsolutions.com/ Learn more about InComm Payments: https://www.incomm.com/ Learn more about Apple: https://www.apple.com/ Learn more about Minerva University: https://www.minerva.edu Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/ WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIq WEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7D WEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAf WEBINAR- AI that moves at velocity: Cut through latency with agentic workflows: https://bit.ly/4x4626t This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/few-supply-chain-gals-winning-case-competitions-transforming-industry-1593 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at production@supplychainnow.com© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The future of supply chain may depend on the things most people never think about.Pallets, materials, unit load design, transportation systems, and sustainability decisions quietly determine how products move through the world, yet packaging is rarely treated as strategic infrastructure.In this episode of Supply Chain Now, Scott W. Luton is joined by Mike Jones, CEO of The Pallet Alliance, Dr. Laszlo Horvath, professor and department head at Virginia Tech's Department of Sustainable Biomaterials, and graduating senior Marta Ghigo for a conversation on packaging innovation, workforce development, sustainability, and the future of supply chain leadership.Dr. Horvath shares how Virginia Tech's packaging program prepares students through hands-on projects and industry collaboration, while Marta reflects on entering the field with curiosity, creativity, and a focus on making sustainability practical without sacrificing performance or design. Mike brings the business perspective, explaining how The Pallet Alliance helps companies rethink pallet procurement, standardization, visibility, and long-term value.Together, they discuss why packaging is far more central to modern commerce than it appears and why the next wave of talent in the field could reshape global supply chains at their core.Jump into the conversation:(00:00) Intro(02:21) Meet today's packaging industry panel(05:03) Graduation, family, and taekwondo stories(08:30) Building Virginia Tech's packaging program(10:41) Marta finds her packaging passion(14:10) Marta's Unilever packaging internship experience(16:24) Mike's journey from weather to pallets(18:59) Remembering Tyson Steffens' industry impact(21:02) Virginia Tech sustainable packaging programs(23:12) Hands-on packaging projects and sustainability(24:45) Marta's Virginia Tech student experience(26:32) Excitement about packaging industry careers(27:31) Why packaging culture feels exciting(28:16) Sustainable packaging without sacrificing design(28:49) How Pallet Alliance supports manufacturers(31:15) The hidden operational cost of pallets(32:25) Why Virginia Tech graduates stand out(34:25) Strong culture creates long-term employees(38:02) Tyson Steffens' humor and lasting legacy(39:09) Tyson Steffens memorial scholarship program(43:04) AI, sustainability, and packaging's future(47:36) Career advice for future packaging leadersAdditional Links & Resources:Connect with Mike Jones: https://www.linkedin.com/in/michael-jones-a97797b5/Connect with Dr. Laszlo Horvath: https://www.linkedin.com/in/laszlohorvathremeczki/Connect with Marta Ghigo: https://www.linkedin.com/in/marta-ghigo22/Learn more about The Pallet Alliance: https://tpai.com/Learn more about Virginia Tech: https://www.vt.edu/index.htmlLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/investing-now-generation-supply-chain-leaders-1589

The data doesn't lie, and in Q1 2026, it's telling a story the freight industry hasn't seen in years.In this special episode of Supply Chain Now, Scott W. Luton and Karin Bursa welcome Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Bob Costello, Chief Economist and Senior Vice President at the American Trucking Associations, for a deep dive into the latest U.S. Bank Freight Payment Index for Q1 2026.The episode unpacks seven critical takeaways from the quarter, including a historic 12.9% spike in freight spending, a rare supply-side recovery driven by tightening capacity and surging fuel costs, and regional breakdowns across the West, Southwest, Midwest, Northeast, and Southeast, with stops on tariff impacts, cross-border trade with Canada and Mexico, and what a $7.22-per-gallon diesel price in California means for the broader economy.Together, they explore why this recovery is unlike anything we've seen since the pandemic boom, what the Goldman Sachs recession outlook gets right (and wrong), and how supply chain leaders can use real, verified freight data, not feelings, to make smarter decisions in an unpredictable 2026.Jump into the conversation:(00:00) Intro(03:29) Introducing the dynamic duo: Bobby Holland & Bob Costello(06:23) Bobby's headline summary(09:47) How industry leaders use the Freight Payment Index(10:01) National-level results: spending jumps 12.9%(10:54) A rare supply-side recovery(13:10) West region: highest shipment levels since 2023(17:20) Southwest region: 10th straight quarter of declines(21:40) Midwest region: strongest quarter since Q1 2018(26:05) Winter storms break the streak(28:11) Canada & Mexico trade: tariff impact on cross-border freight(33:20) Southeast region: the only region posting declines(41:32) Goldman Sachs vs. economic reality(44:28) Freight market forecast: what's ahead in 2026Additional Links & Resources:Connect with Bob Costello: https://www.linkedin.com/in/robert-costello-444bb670/Connect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/Learn more about American Trucking Associations: https://www.trucking.org/Learn more about U.S. Bank: https://www.usbank.com/index.htmlLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/analysis-q1-2026-us-bank-freight-payment-index-1588

Most organizations don't have a technology problem. They have a focus problem.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Kim Humphrey, President and CEO of AME, is joined by Rami Goldratt, CEO of Goldratt Group, for a practical, no-fluff deep dive into the Theory of Constraints and what it actually takes to drive breakthrough performance in today's business environment. From why most companies are automating what they can instead of what they should, to the danger of spreading resources thin across too many initiatives, Rami brings decades of real-world experience helping organizations across manufacturing, retail, automotive, engineering, and logistics unlock significant gains in throughput and lead time reduction. Kim adds her lens on why continuous improvement and constraints-thinking are more intertwined than ever, and why the principles Rami's father Dr. Eliyahu Goldratt pioneered are not just still relevant but urgently needed right now.The conversation spans the full arc: inherent simplicity, managing uncertainty with buffers and fast feedback loops, the tug of war between local efficiency and global performance, and what it looks like when an entire engineering organization aligns behind a single constraint to achieve the impossible. The Mazda story alone is worth the listen. If you're navigating complexity, chasing results that keep falling short, or trying to build an organization that can actually adapt and execute, this one's for you.Jump into the conversation:(00:00) Intro(08:43) Rami's career journey and key lessons learned(15:26) The legacy and simplicity of Dr Eliyahu Goldratt(18:30) Biggest trends and challenges facing businesses today(23:39) What is Theory of Constraints and the three fears(28:09) Why forecasts keep getting less accurate over time(31:35) Common TOC misconceptions and local vs global efficiency(38:09) Why supply chain variety is destroying forecast accuracy(47:15) The Mazda case study and TOC in actionAdditional Links & Resources:Connect with Rami Goldratt: https://www.linkedin.com/in/ramigoldratt/Learn more about Goldratt Consulting: https://goldrattgroup.com/Connect with Kim Humphrey: https://www.linkedin.com/in/kimberlee-kim-h-5977474/Learn more about AME: https://www.ame.org/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DWEBINAR- The Expanding Role of Supply Chain Optimization Teams in Driving Business Impact: https://bit.ly/3PHRAAfThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/why-theory-constraints-more-relevant-than-ever-before-1586

AI in the supply chain has moved well beyond the pilot stage, but for many organizations, it still hasn't moved far enough.In this episode of Supply Chain Now, Scott W. Luton, together with co-host Jorge Morales, Global COO of ISCEA, is joined by Prabhat Pinnaka, Lead Product Manager for Supply Chain at Lowe's Companies, Inc., and Advisory Board Member at ISCEA for a practical, been-there-done-that deep dive on AI-driven supply chain transformation. From what separates organizations that actually scale AI from those stuck in endless experimentation, to the guardrails every enterprise needs before letting AI execute autonomously, Prabhat brings a hard-won perspective from working with Fortune 50 companies across fulfillment, warehouse operations, and enterprise decision support. Jorge adds his lens on what it means to be AI-competent, not just AI-aware, and why that distinction will define the next generation of supply chain professionals.The conversation spans the full arc: change management, data integrity, bonded autonomy, and what it looks like when AI shifts a DC manager's role from operational execution to strategic governance. If you're navigating your own AI journey or building the next generation of supply chain talent, this one's for you.Jump into the conversation:(00:00) Intro(06:03) Prabhat's career: lessons in adoption(08:29) AI competence: finding the sweet spot(11:26) Building AI foundations for success(18:21) Moving AI from pilots to scale(23:50) Recommendations vs. execution in AI use(28:04) Establishing guardrails for autonomous AI(33:44) Computer vision example in supply chain(47:06) Getting AI competent in six monthsAdditional Links & Resources:Connect with Prabhat Pinnaka: https://www.linkedin.com/in/prabhat-pinnaka-a9549421/Connect with Jorge Morales: https://www.linkedin.com/in/jorgeamorales/Learn more about Lowe's Companies, Inc.: https://www.lowes.com/Learn more about ISCEA: https://www.iscea.org/Learn more about SCTechShow: https://www.sctechshow.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqWEBINAR- Amazon Supply Chain 101: Enabling efficiency and growth for businesses everywhere–and everywhere they sell: https://bit.ly/49r8N7DThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/secret-sauce-tips-leaders-want-scale-ai-effectively-1583

National Supply Chain Day started with a simple idea: the people who keep the world moving deserve to be seen.In this special episode of Supply Chain Now, Scott W. Luton and Mary Kate Love, President of Supply Chain Now, welcome Dr. Stephanie Thomas, Associate Professor at the University of Arkansas and Executive Director of WISE, for a conversation on the people powering the global supply chain.The episode also features a keynote from Billy Ray Taylor, CEO and founder of LinkedXL, plus award recognition for Keith Moore of AutoScheduler.AI and Jim Opoka, recently retired from FEMA.Together, they celebrate the people behind hospital shelves, disaster relief, warehouse execution, and the next generation entering the field, while exploring clarity, ownership, people skills, AI, and why every supply chain professional should tell their story.Jump into the conversation:(00:00) Intro(02:07) The mission behind National Supply Chain Day(03:08) Celebrating the anniversary: A look back at the first NSCD(06:11) Billy Ray Taylor keynote begins(07:13) Deliberate clarity & the 17-inch standard(10:59) Deliberate ownership(18:23) Unpacking Billy Ray's key takeaways(21:25) 2026 supply chain pressures & macro disruptions(31:03) Dr. Stephanie Thomas joins WISE & inspiring the next generation(32:39) Celebrating unsung heroes in supply chain(41:40) Supply chain trends, AI, resilience & people-first thinking(55:00) Leadership challengeAdditional Links & Resources:Connect with Stephanie Thomas: https://www.linkedin.com/in/stephaniethomasuark/Connect with Mary Kate Love: https://www.linkedin.com/in/mklove/Connect with Billy Ray Taylor: https://www.linkedin.com/in/billyrtaylor/Connect with Keith Moore: https://www.linkedin.com/in/keithdmoore13/Learn more about LinkedXL: https://linkedxl.com/Learn more about AutoScheduler.AI: https://autoscheduler.ai/Learn more about the University of Arkansas: https://www.uark.edu/Learn more about WISE: https://walton.uark.edu/departments/supplychain/wise.phpLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and Mary Kate Love and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/celebrating-national-supply-chain-day-1582

Most warehouse automation projects don't fail because of the technology. They fail because of the approach.In this episode, Scott W. Luton sits down with Don DeLash, Sales Director, Logistics Automation at SICK Sensor Intelligence, for a candid conversation on what it actually takes to modernize warehouse operations, and how to avoid the pitfalls that derail even well-funded initiatives. With more than 25 years spanning project management, finance, sales leadership, and logistics automation, Don brings a refreshingly grounded perspective. Ditch the glossy pitch, focus on real operational impact, and lead with curiosity and clear communication.Together, they paint a vivid picture of today's warehouse floor, quieter, cleaner, and increasingly populated by AGVs, mobile robots, unmanned forklifts, and sensor-driven systems. Don walks through the full automation journey, from planning and piloting to scaling and long-term support, covering how to choose the right partners, define success upfront, build flexibility into implementation plans, and invest in aftercare. The conversation also digs into how AI and vision technology are reshaping decisions around package inspection, palletizing, and damage detection, and how smart automation ultimately frees people to focus on higher-value work.Jump into the conversation:(00:00) Intro(05:48) Don's career path in logistics automation(07:24) What SICK Sensor Intelligence brings to modern warehouses(09:09) Earning trust as a technology partner(11:01) Don's guideposts for supply chain success(13:15) What today's warehouses look and sound like(15:03) Why smart automation matters more than ever(16:57) The role of experimentation in supply chain technology(21:02) Planning for successful automation projects(23:39) Choosing the right partners and defining success(26:08) Scaling automation from pilot to enterprise-wide impact(35:38) How vision technology and AI are improving warehouse decisionsAdditional Links & Resources:Connect with Don DeLash: don.delash@sick.comConnect with Don DeLash on LinkedIn: https://www.linkedin.com/in/dondelash/Learn more about SICK Sensor Intelligance: https://www.sick.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/smart-logistics-101-modern-warehouse-operations-1580

AI is everywhere in supply chain, but more AI does not always mean better decisions.In this episode, Scott W. Luton and special co-host Mike Griswold, Vice President Analyst at Gartner, sit down with Lindsay Azim, Senior Director Analyst for Supply Chain at Gartner, for a forward-looking conversation on how chief supply chain officers can lead into the autonomous business era.Lindsay shares why AI should not be treated as a standalone strategy, but as an enabler tied to a broader vision for the future. She also previews her Gartner Supply Chain Symposium keynote, centered on three priorities for leaders preparing for what comes next: autonomous-ready operations, autonomous-ready intelligence, and an autonomous-ready workforce.They also discuss the risks of AI sprawl, the importance of stronger human-machine partnerships, and why supply chain leaders need to rethink decision-making through a “decision stack” that combines data, knowledge assets, and human judgment. From documenting tribal knowledge to preparing for “job chaos” rather than a job apocalypse, Lindsay and Mike offer practical insight for leaders navigating disruption, workforce change, and the rising role of versatile talent.Jump into the conversation:(00:00) Intro(02:11) Listener shoutouts and the AI workforce impact(04:38) Meet Lindsay Azim, Senior Director Analyst at Gartner(11:22) Lindsay's path from sustainability to Gartner(14:55) Storytelling for supply chain leaders(18:41) Today's top supply chain priorities(22:41) Why vision must come before AI(23:25) How leaders can avoid AI sprawl(25:34) Leading supply chains into the autonomous era(28:20) Building autonomous-ready operations(31:16) Introducing autonomous-ready intelligence(36:09) The idea behind the autonomous-ready workforce(39:52) Why leaders should attend Gartner Symposium(41:50) Pop culture lessons for supply chain leadersAdditional Links & Resources:Connect with Lindsay Azim: https://www.linkedin.com/in/lindsay-azim/Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/Learn more about the Gartner Supply Chain Symposium/Xpo™ conference: https://www.gartner.com/en/conferences/na/supply-chain-usLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/three-big-thoughts-leading-supply-chain-autonomous-era-1579

Patient outcomes have become one of the most consequential responsibilities in the global pharmaceutical supply chain.In this episode of Supply Chain Now, Scott W. Luton is joined by guest host Régine Villain, founder of REHVEAL, and supply chain leader Rodrigo Alponti, SVP Global Supply Chain at STADA Group. With over 30 years of experience in leadership roles at multinational companies such as Sanofi and Avon, Rodrigo offers a unique perspective on the challenges and opportunities faced by today's supply chain professionals.Rodrigo delves into the balance between efficiency, adaptability, and human-centered leadership that is essential for success in today's complex pharmaceutical supply chain. He discusses the challenges of global supply chain resilience in the post-pandemic era, the regulatory hurdles faced, and the transformative role of AI in streamlining operations.This episode offers valuable insights for both seasoned and emerging supply chain professionals on leadership, strategic thinking, and empowering decision-making.Jump into the conversation:(00:00) Intro(01:54) Meet Rodrigo Alponti, SVP Global Supply Chain at STADA(05:48) P&G, Avon, Sanofi & key leadership lessons(10:01) Inside STADA: 3 business segments & how supply chain serves them(12:45) How patient safety shapes every supply chain decision(16:05) Current state of global pharma supply chains: complexity & geopolitics(20:57) Resilience pre vs. post pandemic: integration, agility & follow-through(29:48) Practical AI in pharma: demand planning, supply & workforce training(35:47) Aligning teams through continuous change: strategy to execution(42:45) Key takeaways, empowering people & how to connectAdditional Links & Resources:Connect with Rodrigo Alponti: https://www.linkedin.com/in/rodrigo-alponti-a9873/Connect with Régine Villain: https://www.linkedin.com/in/reginehonorevillain/Learn more about STADA: https://www.stada.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- There's No Finish Line in Leadership: Tips to Optimize Your Strategy & Execution: https://bit.ly/4tHOWJAWEBINAR- Delivering Flawless Field Service with Predictive Insights and AI: https://bit.ly/4sXVZfVWEBINAR- From AI Pilots to Performance: How Supply Chain Leaders Are Scaling Agentic AI: https://bit.ly/49hCqIqThis episode was hosted by Scott Luton and Régine Villain and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/people-performance-focused-leadership-stada-group-1577

For three decades, WiseTech Global has been quietly powering the movement of goods around the world, but the biggest transformation in the company's history may still be ahead.In this episode of Supply Chain Now, Scott W. Luton and Wiley Jones are joined by Zubin Appoo, Chief Executive Officer at WiseTech Global, Australia's largest ASX-listed technology firm and the world's leading logistics, supply chain, and global trade technology company. Together, they explore what it truly means to build digital infrastructure for the global supply chain, from customs brokerage and freight forwarding to the full end-to-end trade lifecycle following WiseTech's landmark acquisition of e2open.Zubin draws on nearly 25 years of experience, including 15 foundational years at WiseTech and seven years leading social purpose businesses, to make the case for being AI-first rather than AI-assisted. He also unpacks how decades of proprietary data, combined with large language models, are enabling WiseTech to solve problems that were previously out of reach, faster and more powerfully than ever before.Zubin also shares the leadership philosophy that has guided him across every role: reward success, reward failure, punish inaction. It's a mindset built for an era where the pace of change demands bold experimentation, deep problem-solving, and the courage to challenge assumptions that have gone unquestioned for years.Jump into the conversation:(00:00) Intro(01:56) About the enterprise unleashed series(06:50) Zubin's background & career journey(08:24) What Zubin loves most about being CEO(11:13) What WiseTech does for the world(15:18) Big opportunities for a global supply chain infrastructure company(20:48) WiseTech's acquisition strategy & AI-powered domain expertise(25:27) Embedding AI Into core workflows(31:43) Deploying AI at global platform scale(40:11) Experimentation culture: reward success, reward failure, punish inactionAdditional Links & Resources:Connect with Zubin Appoo: https://www.linkedin.com/in/zubinappoo/Connect with Wiley Jones: https://www.linkedin.com/in/wileycwjones/Learn more about WiseTech Global: https://www.wisetechglobal.com/Learn more about Doss: https://www.doss.com/Learn more about CargoWise: https://www.cargowise.com/Learn more about e2open: https://www.e2open.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bWEBINAR- How “Almost Right” Shipping Decisions Turn Into Six-Figure Losses: https://bit.ly/4mMov2TThis episode was hosted by Scott Luton and Wiley Jones and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/wisetech-compounding-advantages-across-global-trade-1576

Speed has long dominated the conversation in shipping, but today's reality tells a different story. In a volatile and unpredictable environment, success comes down to smarter decisions, not just faster deliveries.In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. Together, they break down what's really driving shipping challenges today, from fragmented consumer demand to rising costs hidden in accessory fees, packaging inefficiencies, and routing decisions rather than just carrier rate increases.The discussion highlights how demand has become less predictable, with promotion-driven spikes creating operational strain and forcing reactive, costly decisions. At the same time, customer expectations have shifted. Cost, reliability, visibility, and accuracy now matter more than speed, pushing companies to rethink how they design their shipping strategies.Lori also shares how leading teams are responding by improving visibility, aligning service levels with customer needs, and using AI to support faster, data-driven decisions. This episode offers a practical look at how organizations can reduce costs, adapt to uncertainty, and build more resilient and efficient shipping operations.Jump into the conversation:(00:00) Intro(07:08) State of consumer demand(10:07) Rising costs and volatility(16:02) Do customers really value speed?(21:34) The role of artificial intelligence in the supply chain(25:16) Utilizing correct data before solving other problems(27:51) Aligning service level with customer expectations(32:25) About EasyPost(34:21) About unboxing logistics(36:01) Where sustainability comes in(39:09) LLMs and shipping: What teams are already doing, with or without permissionAdditional Links & Resources:Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/Learn more about EasyPost: https://www.easypost.com/Learn more about Tevon Taylor: https://www.linkedin.com/in/tevontaylor/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/uncertain-times-skittish-customers-impact-shipping-costs-1574

Most people don't think about supply chain until something goes wrong. But behind the scenes, it drives everything from sustainability progress to whether products even make it to your door.In this episode of Supply Chain Now and ongoing Now Generation series, Scott W. Luton is joined by Professor Catarina Carvalho, faculty member at Columbia University and Associate Principal at Arup, alongside Briana Stregiel from Columbia Business School, Curran Murphy, Distribution Planning Manager at Louis Vuitton, and Ingrid Eck, Graduate Student, M.S. in Sustainability Management at Columbia University. Together, they share how the next wave of supply chain leaders is already tackling complex challenges across sustainability, data, and global operations.The conversation highlights how diverse backgrounds, from luxury fashion and food systems to natural gas trading, help students bridge classroom learning to real global challenges. Topics such as decarbonization, scope 3 emissions, climate risk, and cross-functional collaboration take center stage as each guest shares what drives them most. Their perspectives reveal a generation that is not only career-focused but deeply motivated to create meaningful change.Catarina also shares insights into how Columbia's program intentionally develops well-rounded leaders by bridging academic rigor with hands-on, real-world practitioner expertise. This episode offers a glimpse of how the next generation is approaching the supply chain with curiosity, adaptability, and a strong sense of purpose.Jump into the conversation:(00:00) Intro(02:05) Meet the panel: Professor Catarina Carvalho and students(06:26) Student backgrounds, studies, and personal hobbies(18:30) What each guest loves most about the global supply chain(27:06) What will define the best supply chain leaders in 5 years(27:17) Briana: Transparency and closing the Scope 3 emissions gap(29:34) Catarina: Supply chain accounts for 94% of your emissions(37:30) The Columbia University student experience(52:37) Wise organization, closing thoughts, and how to connectAdditional Links & Resources:Connect with Catarina Carvalho: https://www.linkedin.com/in/catarina--carvalho/Connect with Curran Murphy: https://www.linkedin.com/in/curranjmurphy/Connect with Briana Stregiel: https://www.linkedin.com/in/briana-stregiel/Connect with Ingrid Eck: https://www.linkedin.com/in/ingrid-eckLearn more about Arup: https://www.arup.com/Learn more about Columbia University: https://www.columbia.edu/Learn more about Columbia Business School: https://business.columbia.edu/Learn more about WISE by The University of Arkansas: https://walton.uark.edu/departments/supplychain/wise.phpLearn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3bThis episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/now-generation-columbia-university-fueling-top-talent-pipeline-1573

Warehouses have become one of the most important battlegrounds in modern supply chain.In this episode of Supply Chain Now, Scott W. Luton is joined by industry leaders Lance Olmsted, Chief Revenue Officer at IFS, and Patrick Maley, Chief Revenue Officer at IFS Softeon, to explore why warehouse execution now plays a much bigger strategic role across the business. As customer expectations rise and supply chains face more pressure to move faster, they explain how companies are rethinking the warehouse as a source of speed, flexibility, and competitive advantage.The conversation covers how real-time visibility, modern warehouse systems, and industrial AI can help teams make better decisions, respond faster to disruptions, and close the gap between planning and execution. Lance and Patrick also share their perspective on where warehouse operations are headed next and why adaptability will be critical moving forward.Jump into the conversation:(00:00) Intro(03:54) IFS acquires Softeon: what happened(07:34) Why warehouses became a strategic lever(09:31) Biggest pressures: AI adoption & tariffs(18:22) Closing the gap between planning and execution(20:36) Real-time visibility and faster decision-making(22:30) Industrial AI defined & applied in warehouses(29:05) Real-world operational improvements & customer examples(37:10) The warehouse of the next 3–5 yearsAdditional Links & Resources:Connect with Lance Olmsted: https://www.linkedin.com/in/lance-olmsted-98708568/Connect with Patrick Maley: https://www.linkedin.com/in/pmaley/Learn more about IFS: https://www.ifs.com/enLearn more about IFS Softeon: https://www.softeon.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://supplychainnow.com/media-kit/WEBINAR- Talent Management Playbook for Supply Chain Leaders: https://bit.ly/4uc2OfBWEBINAR- From Workforce Planning to Hourly Performance Management: How GEODIS Americas Turned Labor Productivity into a Growth Engine: https://bit.ly/4blRfKpWEBINAR- Ahead of Disruption: How AI-First Design Builds Supply Chain Resilience — and Transforms the Teams Behind It: https://bit.ly/4ldRn3b

Returns are no longer just a headache, they're a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains.In this episode of Supply Chain Now, Scott W. Luton and Deborah Dull are joined by Scot Case, Vice President of Sustainability at the National Retail Federation (NRF), and Tony Sciarrotta, Senior Director of Reverse Logistics and Circularity at NRF, to share key insights from the NRF Rev event and discuss why reverse logistics deserves a seat at the strategy table.The conversation explores how resale, repair, and recycling are moving into the mainstream, and why returns should no longer be treated as a cost center. From the surge in e-commerce returns to increasing legislative pressure through extended producer responsibility, the group breaks down how these forces are changing retail and supply chain operations.Deborah adds perspective on how technology improves visibility and accountability across the returns process. Together, the guests outline practical ways companies can turn reverse logistics into a competitive advantage while improving customer experience and advancing sustainability goals.Jump into the conversation:(00:00) Intro(02:31) Meet the guests: Scot Case and Tony Sciarrotta(06:31) NRF's sustainability mission: Business value meets reverse logistics(10:46) RLA + NRF: Bringing returns out of the “dark side”(15:22) Macro trends shaping reverse logistics: Reuse, resale, repair & more(20:40) Tariffs, EPR laws & the circular economy's next push(24:52) Inside NRF Rev: The reverse logistics & revenue “revolution” event(26:05) NRF Rev: Bringing reverse logistics into the spotlight(27:32) Why retailers are the center of the returns universe(28:18) Refurbished products mindset shift: The ‘restaurant fork' story(29:24) Deborah's practitioner lens: Why this conference matters(31:00) Key takeaways: Collaboration, EPR, and no single silver bullet(34:04) Urban mining & the resale economy (and why brands must engage)(36:32) What's next: NRF working groups, global scale, and policy influence(40:16) Remade in America: A story-driven podcast on ‘where returns go'Additional Links & Resources:Connect with Scot Case: https://www.linkedin.com/in/scotcase/Connect with Tony Sciarrotta: https://www.linkedin.com/in/tony-sciarrotta-235570/Connect with Deborah Dull: https://www.linkedin.com/in/deborahdull/Learn more about the National Retail Federation (NRF): https://nrf.comLearn more about NRF Rev:

As supply chain technology accelerates, the ability to translate operational knowledge into scalable systems is becoming a defining advantage for both companies and early-career talent. In this episode of Supply Chain Now's Now Generation series, Scott W. Luton sits down with Ryan Goodwin, Sr. Director of Supply Chain Technology & Innovation at Trinity Industries and an adjunct professor at Texas Christian University, alongside Titus Fagan, TCU Student Body Vice President and a third-year accounting major with a minor in energy business.Ryan shares how his team is integrating planning, MRP, and financial data into platforms that enable faster automation and application-building, often with the help of AI and “vibe coding,” where non-traditional builders can create real tools without a formal software background. Titus brings the student lens, explaining why practitioner-led teaching changes the classroom experience, how simulation-based learning builds cross-functional thinking, and why early responsibility and collaboration are top priorities when evaluating future employers.Together, they explore how AI can lower barriers to entry, accelerate skill development, and reduce manual work while also raising bigger questions about infrastructure, power demand, and the bottlenecks that can slow even the most innovative systems. From freight reporting automation to energy transmission constraints, this conversation connects the dots between learning, leadership, and the fast-evolving reality of global supply chains.Jump into the conversation:(00:00) Intro(00:37) The Now Generation and why TCU stands out(02:23) Introducing Ryan and Titus(04:20) Titus' weather forecasting hobby(06:28) Ryan's board game community(09:13) Ryan's work at Trinity Industries(11:32) AI, platforms, and “vibe coding”(20:00) Bottlenecks and infrastructure strain(27:34) A discussion on nuclear power(28:21) Modernizing the accounting path(30:25) Cross-functional collaboration matters(33:30) What Titus wants from employers(38:14) Learning through simulation games(40:37) Why professors keep evolving(42:49) TCU's teacher-scholar approach(46:53) Trade shows and career exposureAdditional Links & Resources:Connect with Ryan Goodwin: https://www.linkedin.com/in/ryancgoodwin/Connect with Titus Fagan: https://www.linkedin.com/in/titus-fagan-77b547291Learn more about Trinity Industries: https://www.trin.net/Learn more about TCU's Neeley School of Business: https://www.neeley.tcu.edu/Learn more about WISE by The University of Arkansas:

Supply chains are recalibrating, and the Middle East and Africa are investing aggressively to meet the moment.In this episode of Supply Chain Now, Scott W. Luton and special guest co-host Yaseen Ahmid welcome Toby Maier, CEO for Middle East and Africa at DHL Global Forwarding, for a wide-ranging conversation on what is changing trade and logistics across the region. Toby breaks down how recent tariffs are redirecting export flows into the Middle East and Africa, why GCC countries are racing to build world-class logistics hubs, and how production is shifting from Turkey toward markets like Egypt and Morocco.They also explore what it will take to build stronger, more reliable supply chains across Africa, from investment in life sciences and healthcare infrastructure to modernized regulation that reduces delays at customs. Toby shares how DHL's publicly announced $300 million investment through 2030 prioritizes end-to-end capability that helps medicines, vaccines, and other critical products reach communities across a fast-growing population. The conversation also tackles the practical realities of energy access, data centers, and the cost to deliver goods, plus how sustainability efforts like electrified fleets and sustainable aviation fuel can support performance and emissions goals at the same time.Jump into the conversation:(00:00) Intro(03:13) Getting to know guest Toby Maier and co-host Yaseen Ahmid(06:05) Toby's journey in global logistics leadership(11:17) Trade shifts and what they mean for Africa(15:24) DHL's investment focus across Africa(18:18) Infrastructure and power realities on the ground(22:50) Building efficiency and sustainability into the network(24:22) Renewable energy progress and practical pathways(26:37) What commitment to sustainability looks like at DHL(30:26) Developing talent and leadership across the continent(40:09) Why emerging markets belong on your career mapAdditional Links & Resources:Connect with Toby Maier: https://www.linkedin.com/in/toby-maier/Connect with Yaseen Ahmid: https://www.linkedin.com/in/yaseen-ahmid/Learn more about DHL Global Forwarding: https://www.dhl.com/Learn more about Luna: https://luna-resume.com/Learn more about our hosts: https://supplychainnow.com/aboutLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here:

Warehouse operations often highlight the gap between business strategy and execution, particularly as small and mid-sized companies grow. Challenges like fulfillment pressure, inventory inaccuracies, and manual workarounds can turn warehouses into bottlenecks that hinder organizational efficiency. When teams lose confidence in their data, scaling becomes more difficult, leaving leadership reactive instead of proactive.In this episode of Supply Chain Now, Scott W. Luton speaks with Kurt Heusner, CEO of Endpoint Automation Solutions, about warehouse execution in the SMB market. Kurt discusses his experience with growth-focused businesses and emphasizes the importance of time-to-value, adoption, and simplicity over complexity. He explains how trust in systems affects team performance and why warehouses often reveal operational challenges first.The conversation also addresses ERP warehouse modules versus standalone WMS solutions as complexity grows, modular implementation approaches, the ongoing significance of barcoding, and how newer technologies fit into modernization strategies. The episode concludes with insights into Endpoint's peer communities and grant programs designed to enhance warehouse execution without disrupting daily operations.Jump into the conversation:(00:00) Intro(01:36) Meet Kurt Heusner: career and insights(02:52) Kurt Heusner's passion for music explained(04:58) Kurt's journey in SMB technology industry(06:22) Warehouse automation: SMBs' needs and insights(10:46) Cultural impact on technology implementation(11:31) Serving SMBs: key challenges uncovered(14:56) Evolution of endpoint automation solutions explained(17:16) Modular approach to WMS for success(19:30) Final thoughts on SMB problem-solving(23:56) Experience and continuous learning in tech(24:36) The history and evolution of barcoding(26:05) Barcoding's role in modern supply chains(29:06) Integrating technologies with barcoding in operations(31:39) Signs your ERP system needs upgrading(34:05) Building trust in tech and teams(39:33) Peer communities and learning program value(43:00) Grant programs for small manufacturers explainedAdditional Links & Resources:Connect with Kurt Heusner: https://www.linkedin.com/in/kurtheusner/Learn more about Endpoint Automation Solutions: https://endpointas.com/Learn more about Supply Chain Now: https://supplychainnow.comLearn more about our hosts: https://supplychainnow.com/aboutWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform:

As manufacturing and supply chain industries evolve, events like MODEX 2026 are key in connecting professionals, driving innovation, and showcasing trends. With growing demands for efficiency, sustainability, and advanced tech, face-to-face gatherings offer vital opportunities to learn, compare solutions, and build relationships. MODEX stands as one of the largest platforms in North America, uniting exhibitors, educators, and live demos in a way hard to replicate elsewhere.In this episode, Scott W. Luton welcomes Daniel McKinnon, Chief Exhibitions Officer at MHI, for a behind-the-scenes look at MODEX 2026. Daniel discusses how MHI supports the industry year-round through standards, safety, and workforce development, and why face-to-face events remain essential for learning and networking. He also previews what attendees can expect in Atlanta, including how MODEX brings together exhibitors, education, and live demos on a grand scale.They also explore what's new at MODEX 2026, April 13 to 16 at the Georgia World Congress Center, including free registration, 200+ seminars, keynotes with Richard McPhail, Salim Ismail, and Dale Earnhardt Jr., and MHI Industry Night with Jim Gaffigan. Daniel shares advice for first-timers and returning attendees, from planning meetings to carving out time for networking on the show floor. He also highlights on-site experiences to recharge and connect, including lounges, food options, and the startup spotlight.Jump into the conversation:(00:00) Intro(03:00) Golf talk with Daniel(06:28) Daniel's role at MHI(10:22) The importance of MODEX(15:02) The evolution of MODEX(18:58) What's new at MODEX 2026(24:22) Industry night and special guests(26:06) Growth and exhibitors(27:08) Experiential activations and lounges(29:13) Event apps and navigation(31:04) Attendee profiles and solutions(34:24) First-time attendee tips(38:03) Returning attendee tipsAdditional Links & Resources:Connect with Daniel McKinnon: https://www.linkedin.com/in/daniel-mckinnon-125691/Learn more about MHI: https://www.mhi.org/Learn more about MODEX 2026: https://www.modexshow.com/Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform:

In this classic episode of Supply Chain Now, host Scott W. Luton sits down with Melanie Salter, Director of Supply Chain Research at boom! Global Network, to discuss the evolving role of people in supply chain strategy. Together, they explore the intersection of data, strategic network design, and inclusive leadership—and why businesses that overlook workforce engagement risk falling behind.Melanie shares insights on industry trends, from AI adoption and decision-making challenges to the importance of building diverse, resilient supply chains. She also breaks down the latest research on workplace inclusion and its direct impact on business performance.For supply chain leaders, business strategists, and professionals navigating change, this episode delivers practical takeaways on creating supply chains that are both efficient and people-focused.Jump into the conversation:(00:00) Intro(03:15) The unexpected career pivot for Melanie(07:42) A major industry shift that changed business operations(12:08) How AI and automation are transforming workflows(16:30) The biggest challenge facing professionals today(20:51) Strategies that helped companies stay competitive(25:14) A case study on adapting to rapid market changes(29:37) How strong leadership drives real innovation(34:05) The biggest misconception about industry growth(38:22) boom! Global Network's role in shaping market trends(42:19) How businesses can prepare for upcoming shifts(46:03) Why mentorship is critical for long-term success(54:10) What's next for the industryAdditional Links & Resources:Connect with Melanie Salter: https://www.linkedin.com/in/melaniesalter/Learn more about boom! Global Network: https://boomglobalnetwork.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/eureka-moments-research-data-supply-chain-journey-1395

In this episode of Supply Chain Now, hosts Scott W. Luton and Deborah Dull welcome Will Mansard and Ahmed Arif of Bastian Solutions for a practical, field-tested conversation on retrofitting brownfield warehouses and the real cost of doing nothing. They frame retrofits as logistical projects first, unpack why so much existing space goes underutilized, and share how to minimize disruption while upgrading live operations. They discuss the playbook that works in the real world: start with discovery and reverse engineering when documentation is thin, build a phased mechanical plan, sequence electrical with quick-connect, preassembled components, and treat controls and software as the heart of the system using emulation and thorough testing. With rules one and two both being “get orders out the door,” they stress contingency planning, speaking the customer's language, and orchestrating equipment, controls, and software to avoid faults and bottlenecks. Jump into the conversation:(00:00) Intro(09:27) What defines a brownfield warehouse site(12:19) Addressing customer concerns about cost(15:53) Viewing retrofits as logistical projects(20:14) Why orchestration matters in automation(22:44) Critical considerations for warehouse retrofits(24:26) Setting realistic project expectations upfront(25:53) Deborah's favorite retrofit planning framework(26:36) Minimizing disruption with new technologies(29:37) Speaking the customer's language effectively(32:40) Examples of successful retrofit projects(40:35) Enterprise-level considerations for customersResources:Learn more about Bastian Solutions Strategy Guide: Consulting Strategies for Warehouse Distribution Operations: https://info.bastiansolutions.com/warehouse-operations-strategy-guideLearn more about the Hercules Sealing Products Case Study: https://www.bastiansolutions.com/resources/case-studies/industrial-distribution/hercules/?srsltid=AfmBOoqy12r2gfk64cuMt6Heyoz8Ts5lAJwZ-4qAejswM0oZVEuW5pPKConnect with Will Mansard: https://www.linkedin.com/in/william-mansard-b90a2b25/Connect with Ahmed Arif: https://www.linkedin.com/in/ahmedarif001/Connect with Deborah Dull: https://www.linkedin.com/in/deborahdull/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us!...

In this episode of Supply Chain Now, hosts Scott W. Luton and Kevin L. Jackson sit down with Antonio Bustamante, CEO of bem, to explore how automation is reshaping the supply chain landscape in 2025. Together, they unpack the hidden costs of manual workflows, the pitfalls of outdated systems, and the massive opportunity in eliminating data friction.Antonio shares how bem helps teams move away from time-consuming email and PDF-based processes toward self-healing, AI-powered systems that learn from every operator input. He discusses why the freight world is especially burdened by unstructured data, and how automation can free up teams to focus on serving customers, not fixing typos.The conversation also covers the limitations of RPA and email triage, the challenge of achieving interoperability across legacy systems, and why meeting operators where they are (even if that means faxes and handwritten notes) is key to meaningful digital transformation. Plus, Antonio offers a peek at bem's upcoming Command Center, a tool that gives ops teams the power to correct, route, and improve workflows without relying on engineering.Jump into the conversation:(00:00) Intro(03:49) The importance of automation in supply chain(06:57) Challenges of manual data entry(13:47) Unstructured data in supply chain(21:06) The role of communication in logistics(22:34) Understanding multimodal communication(23:45) Challenges with RPA and email triage(24:44) Embracing real-world data(27:09) The role of handwritten notes(27:49) BIM's impact on manual processing(30:39) Introducing the command center(40:08) Composable infrastructureAdditional Links & Resources:Learn more about bem: https://blog.bem.ai/ Connect with Antonio Bustamante: https://www.linkedin.com/in/abmirayo/ Loop automates data transformation at scale for new clients with bem: https://www.bem.ai/customer-stories/loop-automates-data-transformation-at-scale-for-new-clients-with-bemThe Supply Chain Back Office Is Broken: https://lp.supplychainnow.com/bemFor more content with bem and Supply Chain Now, check out the bem Campaign Landing Page: https://supplychainnow.com/bem Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- In Chaos We Create: Bridging the Critical Raw Materials Gap Through Strategic Convergence: https://bit.ly/459BzIQWEBINAR- Transforming Operations: Flowers Foods Unveils Its Digital Supply Chain Revolution:

In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Abe Eshkenazi, CEO of the Association for Supply Chain Management (ASCM), to unpack the latest insights from the 2025 Supply Chain Salary and Career Report. Together, they explore how the role of supply chain professionals is evolving, and what the data tells us about compensation, career satisfaction, and the path forward for the industry.Abe shares what's changed since the report began in 2017, from a $78,000 median salary to over $103,000 today, and why supply chain roles are now seen as strategic—not just operational. They discuss trends in workforce demographics, flexible work, and the narrowing gender pay gap, as well as the impact of certifications on career growth.Jump into the conversation:(00:00) Intro(00:50) Supply chain salary and career report(02:08) Introducing special guest: Abe Eshkenazi(02:38) Early career memories(04:20) History of the research report(04:48) Compensation and job satisfaction(07:34) Gender pay gap insights(08:09) Diversity and career satisfaction(11:18) Technological advancements and opportunities(12:14) Top takeaways from the report(17:53) Surprising elements of the report(19:02) The importance of supply chain professionalsResources:Connect with Abe Eshkenazi: https://www.linkedin.com/in/aeshkenazi/ Learn more about Association for Supply Chain Management (ASCM): https://www.ascm.org/ Connect with Karin Bursa: https://www.linkedin.com/in/karinbursa/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Supply Chain Orchestration with SAP: https://bit.ly/4jFJn9qWEBINAR- When to Walk Away from Warehouse AI - and When to Go All In: https://bit.ly/4dFgCYqThis episode was hosted by Scott Luton and Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/key-takeaways-ASCM-2025-supply-chain-salary-career-report-1436

In this episode of Supply Chain Now, host Scott W. Luton sits down with Melanie Salter, Director of Supply Chain Research at boom! Global Network, to discuss the evolving role of people in supply chain strategy. Together, they explore the intersection of data, strategic network design, and inclusive leadership—and why businesses that overlook workforce engagement risk falling behind.Melanie shares insights on industry trends, from AI adoption and decision-making challenges to the importance of building diverse, resilient supply chains. She also breaks down the latest research on workplace inclusion and its direct impact on business performance.For supply chain leaders, business strategists, and professionals navigating change, this episode delivers practical takeaways on creating supply chains that are both efficient and people-focused.Jump into the conversation:(00:00) Intro(03:15) The unexpected career pivot for Melanie(07:42) A major industry shift that changed business operations(12:08) How AI and automation are transforming workflows(16:30) The biggest challenge facing professionals today(20:51) Strategies that helped companies stay competitive(25:14) A case study on adapting to rapid market changes(29:37) How strong leadership drives real innovation(34:05) The biggest misconception about industry growth(38:22) boom! Global Network's role in shaping market trends(42:19) How businesses can prepare for upcoming shifts(46:03) Why mentorship is critical for long-term success(54:10) What's next for the industryAdditional Links & Resources:Connect with Melanie Salter: https://www.linkedin.com/in/melaniesalter/ Learn more about boom! Global Network: https://boomglobalnetwork.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWDWEBINAR- Embracing Agility for better TMS ROI: https://bit.ly/40CrwIaWEBINAR- Bridging the Gap: Investigating the Disconnect Between Supply Chains and the People Who Run Them: https://bit.ly/3F1iZr2This episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/eureka-moments-research-data-supply-chain-journey-1395

In this episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter are joined by freight industry experts Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Ken Adamo, Chief of Analytics at DAT Freight & Analytics. Together, they break down the latest U.S. Bank Freight Payment Index and what it reveals about the current state of the freight market.Bobby and Ken share data-driven insights on key industry trends, including sluggish manufacturing, shifts in freight demand, and the impact of tariffs on cross-border shipments. They also discuss the balance between supply and demand, regional freight challenges, and how businesses can use data to navigate economic uncertainty.For logistics professionals, shippers, and supply chain leaders, this episode provides actionable intelligence on market conditions, freight costs, and what to expect in 2025.Jump into the conversation:(00:00) Intro(01:27) U.S. Bank and DAT's new freight data partnership(05:54) How the Freight Payment Index tracks market shifts(11:26) Key freight trends: manufacturing slowdowns, inventory buildup(15:56) Are we in a freight recession? Market signals explained(19:36) The ‘magic middle': balancing freight supply and demand(23:30) Cross-border freight and tariff concerns in the Southwest(27:58) How retail and housing impact freight in the Northeast(32:41) National freight trends: stabilization and future outlook(34:42) 2025 freight predictions: housing, automotive, and tariffsAdditional Links & Resources:Download the U.S. Bank Q4 2024 Freight Payment Index: bit.ly/scn-us-bankConnect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/ Connect with Ken Adamo: https://www.linkedin.com/in/ken-adamo-8481611a/ Learn more about U.S. Bank.: https://www.usbank.com/index.htmlLearn more about DAT Freight & Analytics: https://www.dat.com/Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- The Rise of the Decision Makers: https://bit.ly/42z5GYUWEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWDWEBINAR- Embracing Agility for better TMS ROI:

In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott W. Luton and Kevin L. Jackson sit down with aerospace leaders Allison Giddens, President of Operations at Win-Tech Inc., and Tyler Kowalczik, Vice President and Co-owner of Component Products Corporation. Together, they explore how digital transformation is reshaping aerospace manufacturing—helping businesses scale, improve efficiency, and strengthen supply chain resilience.Allison and Tyler share firsthand insights on the challenges of modern aerospace production, from navigating supply chain complexities to leveraging ERP systems and AI-driven decision-making. They also discuss the evolving role of cybersecurity and compliance, including CMMC, and how manufacturers can stay ahead of shifting regulations. For supply chain professionals and industry leaders, this conversation offers key insights into the tools, strategies, and innovations driving the next era of aerospace success.Jump into the conversation:(00:00) Intro(01:31) How digital transformation shapes aerospace manufacturing(08:01) Win-Tech Inc.'s role in aerospace and defense(11:00) CPC's expansion into defense, space, and tech(14:28) Key challenges in aerospace supply chains, compliance(19:47) How manufacturers use digital tools to win bids(23:15) Leveraging ERP and AI to improve operations(28:59) Strengthening supply chain resilience, reliability(34:30) The impact of CMMC on cybersecurity, contracts(39:42) Navigating supplier trust and regulations(46:05) Practical advice for digital transformation(52:04) How CMMC is evolving for contractors(57:34) Insights on innovation, leadership, and future trendsAdditional Links & Resources:Connect with Allison Giddens: https://www.linkedin.com/in/allisongiddens/Connect with Tyler Kowalczik: https://www.linkedin.com/in/tylerkowalczik/ Learn more about Win-Tech, Inc.: https://win-tech.net/ Learn more about Component Products Corp: https://cpc-web.com/ Connect with Kevin: https://www.linkedin.com/in/kjackson/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkThis episode was hosted by Scott Luton and Kevin L. Jackson, and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/powering-aerospace-manufacturing-forward-digital-innovation-1389

In this episode, host Scott W. Luton dives into the evolving state of the freight industry with an expert panel featuring Lee Klaskow, Senior Analyst for Transportation & Logistics at Bloomberg Intelligence and host of Talking Transport, and Brian Oxley, Co-Founder and Managing Director of Vector Global Logistics. Together, they discuss the biggest trends, challenges, and opportunities shaping global freight in 2025.This insightful conversation covers the rise of the zero-click environment in logistics, the transformative impact of automation at ports, and the shifting dynamics in air, ocean, rail, and truckload freight. From freight theft and geopolitical disruptions to the potential of nimbleness as the key to success, the panel shares data-driven perspectives and actionable takeaways to help supply chain leaders navigate the road ahead.Jump into the conversation:(00:00) Intro(06:24) Lee's insights on Bloomberg Intelligence and the freight market(09:30) Freight theft and geopolitical disruptions in 2024(11:09) Key takeaways from the state of freight in 2024(15:38) The impact of automation on port operations and labor dynamics(19:03) Air freight trends: E-commerce drivers and China's role(22:24) Ocean freight challenges and the Red Sea's impact on capacity(27:06) Railroads and the potential of north-south connectivity(29:33) Freight volumes and pricing trends across modes(32:34) Truckload and LTL trends: Recovery signs and spot market dynamics(36:47) Nimbleness as the key to supply chain success in 2025Additional Links & Resources:Connect with Lee Klaskow: https://www.linkedin.com/in/leeklaskow/Connect with Brian Oxley: https://www.linkedin.com/in/brian-oxley-98319a/Learn more about Bloomberg Intelligence: https://www.bloomberg.com/professional/products/bloomberg-terminal/research/bloomberg-intelligence/#overviewLearn more about Vector Global Logistics: https://vectorgl.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- The Rise of the Decision Makers: https://bit.ly/42z5GYUWEBINAR- AI Insights for Smarter Shipping Strategies: https://bit.ly/40wwSWDWEBINAR- Embracing Agility for better TMS ROI: https://bit.ly/40CrwIaThis episode is hosted by Scott Luton and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated show page at:

In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa sit down with Mike Griswold from Gartner to dig into some of the biggest challenges and opportunities in the supply chain today.They discuss what we learned from the 2024 holiday shopping season, the growing problem of returns, and how AI is changing the game when it comes to managing risk. Karin and Mike also share their thoughts on why respect matters more than ever in keeping teams engaged and what supply chain leaders can do to prepare their people for the future.It's a conversation packed with practical advice on building stronger, smarter supply chains and staying ahead in a world that's always changing.Jump into the conversation:(00:00) Intro(06:47) Reflecting on the 2024 holiday shopping season(12:15) Addressing the challenges of returns and reverse logistics(18:30) The growing role of AI in supply chain risk management(24:05) Key trends shaping supply chains in 2024(31:20) Predictions for 2025: Risk management and diversification(37:42) The evolving role of talent in supply chains(44:18) Why respect matters in workforce retention(50:05) Final takeaways on building resilient supply chainsResources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Karin: https://www.linkedin.com/in/karinbursa/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVk

In this first episode of 2025 here at Supply Chain Now, Scott W. Luton sits down with Alan Amling, Distinguished Fellow at The University of Tennessee Supply Chain Institute, and Don Maier, Associate Professor of Practice at the University of Tennessee, Knoxville, for an insightful conversation on navigating challenges and seizing opportunities in the evolving supply chain landscape.Alan and Don share insights on the competitive dynamics between industry giants like FedEx and UPS, the growing influence of retail logisticians, and the critical role of automation and technology in addressing workforce and operational hurdles. The discussion also explores the geopolitical factors reshaping global supply chains and how businesses can build resilience through strategic planning and innovation.Tune in for practical takeaways, including how organizations can adapt to shifting customer expectations, leverage collaborative planning, and maintain agility in the face of ongoing disruption.Jump into the conversation:(00:00) Intro(08:12) Reflecting on personal highlights from 2024(14:07) Exploring career journeys: From UPS to academia(18:53) Insights on UPS and FedEx competition dynamics(25:42) The role of drivers in building strong supply chains(28:33) Discussing cultural shifts and the challenges of trust-building(32:48) Maritime logistics trends: Sustainability and automation(38:17) Challenges with automation in U.S. ports(42:11) Addressing geopolitical risks and supply chain resilience(47:30) The rise of retail logisticians and their impact(51:23) Lessons from Netflix on organizational agility and courage(57:08) Key takeaways from 2024(01:02:33) Bold predictions for 2025(01:09:21) Anticipating the impact of automation and tariffsAdditional Links & Resources:Connect with Alan Amling: http://linkedin.com/in/alanamlingConnect with Don Maier: https://www.linkedin.com/in/donald-maier-2795431/Learn more about Haslam College of Business, UTK: https://haslam.utk.edu/supply-chain-management/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDWEBINAR- Breaking Through the Chaos: Supply Chain Maturity in an Age of Economic Volatility: https://bit.ly/49N8IKyThis episodes was hosted by Scott W. Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/maritime-logistics-organizations-nimbleness-predictions-2025-1374

Now's the time to learn to stay ahead of supply chain disruptions and improve your materials management capabilities for a competitive edge.In this classic episode of Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the evolving landscape of materials management in the fast-moving consumer goods supply chain space. Joined by Michael King, Chief Customer Experience Officer at Nulogy, and Kevin Wong, Co-founder and Chief Operating Officer at Nulogy, the discussion uncovers the critical role of technology in managing unpredictable demand, increasing product complexity, and the overall efficiency of supply chains.Expect actionable advice, expert opinions, and a masterclass in leveraging technology to drive supply chain success. Jump into the conversation: 00:00 Introduction to Michael King and Kevin Wong06:54 Leveraging technology for global supply chain success09:56 Increasing awareness and tools for materials management14:09 Understanding how high fines impact supply chain operation efficiency17:33 Enterprise organization's move towards integrated supply chain20:05 Embracing change in technology for leadership23:50 The role of data collection and predictive analytics in reshaping business27:07 How new technology reduces invoicing latency and improves cash flow33:51 Why enterprise software complexity and cybersecurity are critical35:40 Assess interactions, embrace change, and surf through41:59 Empowering your team's successAdditional Links & Resources:Connect with Kevin: https://www.linkedin.com/in/knwong/ Connect with Michael: https://www.linkedin.com/in/mikeking33/ Learn more about Nulogy: https://www.linkedin.com/company/nulogy/ Nulogy's eBook- Waste Not: Solving Materials Management Challenges in the External Supply Chain: https://bit.ly/3zdnqfKNulogy's Industry Report- Contract Manufacturing: The Value of a Contract-Based Approach: https://bit.ly/4cfoRZOConnect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.comSubscribe to Supply Chain Now: https://supplychainnow.com/joinCheck out Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis original episode is hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/materials-management-mastery-external-supply-chain-1293

Ever wondered how AI is transforming the future of supply chains?In this classic episode, hosts Scott W. Luton and Kevin L. Jackson are joined by David Vallejo, Vice President and Global Head of Digital Supply Chain Product Marketing at SAP, and Ronny Horvath, Partner Digital Supply Chain at IBM Consulting, to explore the game-changing role of artificial intelligence in supply chain management. Together, they dive deep into the practical applications of AI, revealing how companies are leveraging this technology to enhance efficiency, drive innovation, and tackle the most pressing challenges in today's supply chain landscape.Listeners will gain insights into the key motivators behind AI adoption, from improving data-driven decision-making to automating repetitive tasks and how these advancements are reshaping the industry. Plus, learn about the importance of data management, overcoming resistance to change, and what the future holds for AI-powered supply chains as we approach 2025.Jump into the conversation:(00:00) Introduction with David Vallejo and Ronny Horvath(09:19) The current state of supply chain and AI(16:52) Overcoming challenges in AI implementation(22:31) Predictions for AI and digital supply chains by 2025(28:46) The human factor in AI adoption(35:17) Use cases and selection criteria for AI solutions(49:29) Final thoughts and advice for AI implementationAdditional Links & Resources:Generative AI - ERP study 2024: Achieving enterprise-scale improvements with SAP-specific generative AI: https://www.ibm.com/account/reg/us-en/signup?formid=urx-52881Connect with David Vallejo: https://www.linkedin.com/in/vallejodavid/ Connect with Ronny Horvath: https://www.linkedin.com/in/ronhorvath/ Learn more about our hosts: https://supplychainnow.com/about Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis original episode was hosted by Scott Luton and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/insights-digital-transformation-unlocking-potential-ai-supply-chain-1331

Prepare your supply chain for peak season success with actionable insights from industry experts. In this classic episode, hosts Scott W. Luton and Kim Reuter are joined by special guests Wes Arentson and Tony Thrasher from SPS Commerce to discuss essential strategies for navigating the busiest time of the year. From making the right investments in Q4 preparation to the importance of post-mortem reviews in Q1, our experts share invaluable advice on optimizing your logistics and retail operations. Gain insights into building strong vendor relationships, embracing automation, and leveraging data analytics for demand forecasting. Whether you're a logistics professional or a retail supply chain enthusiast, this episode equips you with the knowledge to enhance efficiency, prevent disruptions, and, ultimately, delight your customers. Tune in for a comprehensive guide to mastering peak season logistics and making strategic decisions that drive success throughout the year.Additional Links & Resources:Learn more about SPS Commerce: https://www.spscommerce.com/ Accelerate time to revenue with SPS for 3PLs: https://bit.ly/4bAQqM4Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis origianl episode is hosted by Scott Luton and Kim Reuter. For additional information, please visit our dedicated show page at: https://supplychainnow.com/sync-success-tips-tackle-peak-season-1288

In this episode, host Scott W. Luton is joined by Mike Griswold, Vice President Analyst at Gartner, for a thought-provoking discussion on the most impactful supply chain trends of 2024 and bold predictions for 2025. Together, they explore how advancements in generative AI are reshaping supply chain operations and the renewed emphasis on investing in people to drive innovation and productivity.Mike shares insights from Gartner's Supply Chain Top 25, spotlighting companies like P&G for their mastery of digital innovation and Diageo for leveraging sustainability as a business driver. The conversation also delves into AstraZeneca's ambitious plans for carbon neutrality and medical breakthroughs by 2030. For supply chain leaders, this episode highlights the importance of adopting proven technologies in innovative ways, prioritizing employee well-being, and embracing sustainability as a path to both profitability and positive change.Jump into the conversation:(00:00) Intro(03:40) Reflecting on key supply chain takeaways from 2024(06:15) The rise of generative AI in supply chain operations(09:50) Practical applications of AI: Efficiency and decision-making(13:30) People-centric strategies and the evolving employee value proposition(17:45) Highlights from Gartner's Supply Chain Top 25: P&G and Diageo(21:10) Sustainability as a business driver(24:30) AstraZeneca's bold goals for 2030 and supply chain innovation(28:50) Geopolitical challenges and the democratization of technology(32:15) Tariffs and network modeling: Preparing for uncertainty in 2025(36:40) The importance of scenario planning for demand and supply(40:25) Predictions for 2025Additional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Joshua Miranda. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reflections-projections-global-supply-chain-2024-2025-1366

In this episode of Supply Chain Now, host Scott W. Luton sits down with David Morin, Vice President of Client & Retail Strategy at Narvar, to explore the evolving world of returns management and the operational complexities shaping today's retail landscape. David shares insights into how Narvar is enhancing customer experiences post-purchase while addressing the critical challenges of returns logistics. From the role of AI in improving returns processing to strategies for fostering a seamless omnichannel experience, David emphasizes the importance of customer and retailer satisfaction alike.For retail and supply chain leaders, this episode uncovers the delicate balance between delivering exceptional customer experiences and managing costs in a world of increasing returns. Tune in to discover how innovative practices and cross-functional strategies can help retailers drive loyalty, enhance inventory management, and optimize reverse logistics for the future.Jump into the conversation:(00:00) Intro(04:32) The role of Narvar in the post-purchase customer experience(08:05) Key trends from Shoptalk 2024: AI and unified commerce(13:23) How AI is transforming retail and consumer interactions(16:03) Understanding return fraud and its impact on retailers(20:23) The challenges of managing reverse logistics(24:46) Financial impact of return fraud and rising costs(28:40) Operational impact of returns management and quality control(33:15) Approaches to mitigating return fraud(37:13) Leveraging customer data for tailored returns programs(40:12) Using AI to enhance returns processes and detect fraud(42:30) Final takeaways and Narvar's strategic visionResources:Connect with David Morin: https://www.linkedin.com/in/davidmorinsf/Learn more about Narvar: https://corp.narvar.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkUPCOMING WEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/reinventing-retail-returns-management-improving-fraud-prevention-1365

In this episodeof Supply Chain Now, hosts Scott W. Luton and Kim Reuter explore the world of retail supply chain innovation with an outstanding panel featuring Venky Avunoori, Vice President of eCom and Customer Technologies at Spencer's & Spirit, Jim Ray, Divisional Vice President of Supply Chain Technology at Spencer's & Spirit, and Justin Cramer, Co-founder at ProShip. Together, they uncover the behind-the-scenes strategies powering the iconic retail brands Spencer's and Spirit Halloween.Their insightful discussion reveals how these retail giants master the art of omnichannel fulfillment, navigate seasonal supply chain complexities, and ensure seamless customer experiences. From the challenges of opening 1,500 pop-up stores in weeks to leveraging AI-driven insights and custom-built technologies, this episode is packed with actionable insights and innovative approaches.Jump into the conversation:(00:00) Intro(04:00) Half marathons, hockey, and ballroom dancing(07:35) Overview of Spencer's & Spirit's unique retail model(12:32) The year-round planning behind Spirit Halloween(16:11) Inventory optimization and the role of pop-up stores(20:15) Omnichannel strategies: BOPIS and ship-from-store(25:00) Overcoming challenges with inventory visibility in stores(29:07) Leveraging custom technology for temporary distribution centers(33:19) AI and gen AI innovations for seasonal operations(37:42) Future of retail fulfillment: Mini fulfillment centers and q-commerce(42:10) Managing customer expectations in a volatile carrier environment(46:00) Launching Spirit Christmas: A new seasonal challenge(48:50) The importance of customer and employee experience(51:35) Key takeaways from Spencer's & Spirit's supply chain strategies(54:00) Evolving with customer needs and technologyResources:Download the ProShip Report- https://bit.ly/408liBeSchedule a Discovery Call- https://bit.ly/3XTM0weConnect with Justin Cramer: https://www.linkedin.com/in/justincramer/Connect with Jim Ray: https://www.linkedin.com/in/jim-ray-ohio/Connect with Venky Avunoori : https://www.linkedin.com/in/venkyavunoori/Learn more about ProShip: https://proshipinc.com/Learn more about Spencer's & Spirit: https://www.spencersonline.com/Connect with Kim: https://www.linkedin.com/in/kimberly-reuter-csg/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and Kim Reuter, and produced by Amanda Luton and Trisha Cordes. For additional information, please visit our dedicated episode page at: https://supplychainnow.com/unmasking-omnichannel-secrets-retail-giant-conversation-spencers-gifts-1363

In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr welcome Craig Allan, President of BWS Logistics, and Sam Foley, Chief Growth Officer at Turvo, to uncover how next-generation tech is advancing logistics and setting new standards for customer satisfaction. Craig and Sam share their experiences in modernizing logistics operations, from drastically cutting billing times to simplifying the complexity of multi-leg shipments through enhanced visibility and real-time tracking.Together, they discuss the benefits of Turvo's collaborative platform, which empowers BWS to offer clients a customized, seamless experience that puts the customer in control. With open APIs, data-driven decision-making, and a laser focus on efficiency, this conversation provides supply chain leaders valuable insights on harnessing digital transformation to improve workflows and increase competitive edge. Jump into the conversation:(00:00) Intro(03:18) Growth and innovation journey at BWS Logistics(05:51) Shifting from legacy systems to Turvo for visibility(12:45) Boosting productivity by streamlining multi-leg shipments(19:00) Real-time container tracking and Drayage cycle management(22:35) Reducing billing time from three days to minutes(26:15) Using analytics to optimize carrier performance(33:21) Elevating customer experience through flexible visibility(36:43) Simplifying workflows to eliminate manual tasks(39:28) Expanding into cross-border trade(43:05) Key takeaways for supply chain leadersAdditional Links & Resources:Check out the Turvo Playbook: https://info.turvo.com/proprietary_tms_vs_modern_tms-playbook Connect with Samantha Foley: https://www.linkedin.com/in/samanthafoley/Connect with Craig Allan: https://www.linkedin.com/in/craigallan31/ Learn more about Turvo: https://turvo.com/ Learn more about BWS Logistics: https://bws-logistics.com/ Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and Jake Barr. For additional information, please visit our dedicated show page at: https://supplychainnow.com/seeing-full-picture-visibility-your-way-bws-logistics-turvo-1362

In this episode of Supply Chain Now, hosts Scott W. Luton and Jake Barr are joined by two of Manhattan's best - Kristin Kay, Senior Design Lead, and Laura Beth Andres, Solutions Consulting Advisor. Together, they discuss the importance of transportation planning in enhancing supply chain efficiency and performance.The conversation explores the best practices in inbound and outbound logistics, offering insights into optimizing shipment consolidation, resource allocation, and carrier selection. Kristin and Laura Beth share insights on how real-time data and cloud-native solutions are reshaping the transportation landscape, enabling businesses to meet evolving customer demands and manage disruptions more effectively.Tune in to hear how Manhattan's innovative solutions are helping supply chain leaders streamline logistics, boost resilience, and drive ROI in today's dynamic global market.Jump into the conversation:(00:00) Intro(03:12) Exploring key challenges in transportation planning(07:45) Addressing inbound and outbound logistics complexities(11:28) The role of technology in driving supply chain efficiency(14:50) Optimizing shipment consolidation for cost savings(17:35) Balancing resource allocation in logistics(20:41) Effective carrier selection strategies for better outcomes(24:05) The impact of data on improving transportation decisions(27:14) Managing dynamic carrier relationships(30:19) Strategies for sustainable transportation in supply chain(33:43) Integrating transportation and warehouse management(35:25) Modeling tools for better decision-making(36:56) Using predictive analytics to anticipate disruptions(39:15) Importance of continuous improvement in logistics(41:20) Building a resilient and efficient supply chainAdditional Links & Resources:Making the Case for TMS: Driving Supply Chain ROI- https://bit.ly/4f2YkjtConnect with Kristin Kay: https://www.linkedin.com/in/kristin-kay/Connect with Laura Andres: https://www.linkedin.com/in/laura-beth-andres-b224b0b/Learn more about Manhattan: http://www.manh.com/Connect with Jake: https://www.linkedin.com/in/jake-barr-3883501/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale:

In this new episode of our Supply Chain Leadership Across Africa Series, hosts Scott W. Luton and Jenny Froome are joined by Edwin Mulwa, Director and Team Lead, Digital Solutions Global Technical Team at VillageReach, and Derick Lung'aho, Acting Chief Programs Officer at Medic. Together, they explore the transformative power of digital tools in strengthening community healthcare supply chains across Africa.Edwin and Derick share insights into how their organizations are leveraging innovative technology to enhance data visibility, optimize healthcare delivery, and empower community health workers with the tools they need to drive meaningful outcomes. For supply chain and healthcare leaders, this conversation discusses challenges like infrastructure limitations, digital literacy, and the importance of user-centered design. The big takeaway? Strategic partnerships, scalable solutions, and a focus on local needs can ensure better health access and equity for communities everywhere.Additional Links & Resources:Learn more about digital tools for community health workers: https://bit.ly/3OBGrwUConnect with Edwin: https://www.linkedin.com/in/eddiemulwaConnect with Derick: https://www.linkedin.com/in/derick-lung-aho-524b9ba/Learn more about Medic: https://medic.org/Learn more about Village Reach: www.villagereach.orgLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis...

In this episode, hosts Scott W. Luton and returning guest Mike Griswold, Vice President Analyst at Gartner, get into an insightful conversation about the trends and technologies shaping the future of supply chain management. From the importance of risk management and resilience post-pandemic to navigating the complexities of scope three emissions, they explore the key strategies and tools that are driving change across industries.Mike shares his thoughts on how companies are adapting their supply chain strategies, emphasizing the need for ongoing scenario planning, supplier segmentation, and sustainability initiatives. The discussion also touches on the transformative potential of AI, not as a replacement for human expertise but as a tool to augment decision-making and optimize business outcomes. For supply chain leaders, this conversation offers practical takeaways on building resilient, sustainable, and innovative operations in an ever-evolving global landscape.Jump into the conversation:(00:00) Intro(05:21) Exploring supply chain risk management and resilience(08:47) Lessons learned from post-pandemic risk playbooks(13:08) Sustainability and the importance of Scope 3 emissions(17:35) Balancing regulations with incentives in sustainability practices(21:06) The evolving role of AI in supply chain optimization(26:31) The democratization of technology for SMBs(29:39) The importance of work-life balance in modern supply chainsAdditional Links & Resources:Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Gartner: https://www.gartner.com/enConnect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzWEBINAR- E2E Demand Planning – Tactics for Driving Value at Scale: https://bit.ly/4g5VdaDThis episode was hosted by Scott Luton and produced by Amanda Luton and Joshua Miranda. For additional information, please visit the dedicated show page at: https://supplychainnow.com/6-things-supply-chain-thankful-1357

In this episode, Scott W. Luton and Tandreia Bellamy explore the latest insights from the U.S. Bank Freight Payment Index for Q3 2024 with Bobby Holland, Director of Freight Business Analytics at U.S. Bank, and Cathy Morrow Roberson, Founder & President of Logistics Trends and Insights. Together, they discuss national and regional freight trends, discussing how data-driven decisions are shaping the future of domestic truck freight.The panel highlights emerging trends in transportation, from strong import volumes on the West Coast to unique challenges in the Southeast due to recent weather impacts. Bobby and Cathy also share their expertise in interpreting key metrics, helping businesses navigate freight volatility, managing supply chain costs, and adapting to shifts in the housing and manufacturing sectors.Tune in to hear expert takes on how regional dynamics and national economic shifts are impacting the freight market and learn how businesses can use these insights to make smarter, more resilient decisions in uncertain times.Additional Links & Resources:Download the Q3 2024 U.S. Bank Freight Payment Index: https://bit.ly/scn-us-bankConnect with Bobby Holland: https://www.linkedin.com/in/bobby-holland-4a9355/, Connect with Cathy Morrow Roberson: https://www.linkedin.com/in/cathy-morrow-roberson-lti/Learn more about Logistics Trends & Insights: https://logisticsti.com/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- 2025 Supply Chain Outlook: Preparing for Economic and Commercial Shifts: https://bit.ly/4fKWvYxWEBINAR- Introduction to Microsoft Supply Chain: Enabling Scale and Complexity: https://bit.ly/40K1rszWEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzThis episode is hosted by Scott Luton and Tandreia Bellamy produced by Amanda Luton and Trisha Cordes. For additional information, please visit our...

In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott W. Luton and Kevin L. Jackson welcome Rahul Shahani, Partner at McKinsey & Company, for a comprehensive discussion of the current challenges and priorities in the manufacturing industry. With expertise spanning Industry 4.0, supply chain optimization, and digital transformation, Rahul provides valuable insights into the human factors driving successful manufacturing operations.The discussion covers the role of technology and AI in tackling critical issues, from workforce empowerment to optimizing production. Rahul shares real-world examples of AI applications that are enhancing productivity, like digital twins and automated scheduling, and highlights how manufacturers are adapting to evolving economic conditions, nearshoring trends, and rising demands for sustainability.Tune in to discover how leaders are redefining the manufacturing landscape by empowering their teams, leveraging digital tools for better decision-making, and navigating an era of rapid innovation—all while building resilient, future-ready operations.Jump into the conversation:(00:00) Intro(02:21) The evolving role of AI in manufacturing(05:44) Key challenges facing the manufacturing sector today(10:22) The importance of resilience and adaptability in supply chains(12:15) Leveraging AI and technology for talent retention(15:03) Enhancing productivity with digital tools on the factory floor(18:05) Virtual reality and AR in onboarding and training(21:16) How digital twins drive operational efficiency(30:22) Optimizing communication with AI-powered insights(34:01) Success stories from the Global Lighthouse Network(38:30) Critical takeaways for leaders embracing digital transformation(42:45) Insights on Microsoft's impact on the manufacturing industryAdditional Links and Resources:Connect with Rahul Shahani: https://www.linkedin.com/in/rahulshahani/Learn more about McKinsey & Company: https://www.mckinsey.com/Connect with Kevin: https://www.linkedin.com/in/kjackson/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- Unlocking the Power of Digital Transformation: Building AstraZeneca's Resilient, Decision-Centric Supply Chain: https://bit.ly/4fHYooJWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works:

In this episode of Supply Chain Now, Scott W. Luton and Karin Bursa are joined by Ellen Meiner, Founder and Principal of the Ellen Meiner Consulting Group, and Kerry Fogarty, Senior Vice President of Client Relations at PartnerLinQ, for an insightful conversation about current and future insights of the fashion retail industry.The panel explores key trends shaping the fashion industry, focusing on the critical role of AI and machine learning in demand planning and forecasting. Ellen and Kerry share insights on how these technologies are being leveraged to transform data into actionable insights, driving more precise forecasting and inventory management. They also discuss the complexities of data integration, sustainability challenges, and the importance of creating a data-driven culture to stay ahead in a rapidly evolving market.Tune in to learn how fashion retail leaders can navigate today's fast-paced, multichannel environment by embracing technology, optimizing supply chains, and ensuring they are prepared for future disruptions.Jump into the conversation:(00:00) Intro(06:02) Trends in fashion retail: Data complexity and multichannel integration(08:23) The role of AI and machine learning in demand planning(12:20) Challenges in data integration and moving beyond spreadsheets(15:15) Trusting data: Overcoming organizational silos(17:52) Scenario planning and navigating economic volatility(21:30) Optimizing inventory with AI-driven forecasting(24:45) The importance of building a data-driven culture(29:08) Addressing scalability challenges in the fashion industry(33:14) The role of AI in improving consumer insights and sustainability(38:06) Practical steps for fashion retailers to embrace technology(42:12) Collaboration across departments for better forecasting(46:05) Final takeaways and actionable advice for fashion leadersAdditional Links & Resources:Connect with Kerry Fogarty: https://www.linkedin.com/in/kerryfogarty/Connect with Ellen Meiner: https://www.linkedin.com/in/ellenmeinerLearn more about PartnerLinQ: https://www.partnerlinq.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Connect with Karin: https://www.linkedin.com/in/karinbursa/Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Supply Chain in 2025: Top 5 Labeling and Packaging Artwork Trends to Watch: https://bit.ly/3Y9FWiZWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzThis episode was hosted by Scott Luton and Karin Bursa, and produced by Amanda Luton. For additional information, please visit our dedicatd show page at: https://supplychainnow.com/key-trends-shaping-future-fashion-retail-1350

In this episode of Supply Chain Now, hosts Scott W. Luton and Tandreia Bellamy are joined by Barbara Dirnberger, Principal Consultant at Sedex, and Irene Gari Chia, Consulting Solutions Manager at Sedex. Together, they discuss the pressing needs for businesses to move on and beyond compliance and emphasize the importance of nurturing the impact of supply chains on ESG, Environmental and Social Governance. Barbara and Irene get elbow-deep in how Sedex's expertise guides companies to assess and mitigate social risks, with a goal to foster responsible practices and leadership across global supply chains. For supply chain leaders, these challenges turned opportunities around integrating ethical sourcing, sustainable procurement, and human rights considerations into everyday operations. And the light at the end of the tunnel is that effective collaboration, real-time data sharing, and proactive risk management can empower organizations of all kinds to fulfill meaningful change.Additional Links & Resources:Learn more about Sedex: www.sedex.comLearn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- The ABCs of Cargo Security and Loss Prevention: https://bit.ly/3zAirpTWEBINAR- Supply Chain in 2025: Top 5 Labeling and Packaging Artwork Trends to Watch: https://bit.ly/3Y9FWiZWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9WEBINAR- How Ferguson's Metrics-Driven Strategy Drove an 18% Improvement in Operational Efficiency: https://bit.ly/3YBbsFzThis episode is hosted by Scott Luton Tandreia Bellamy and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/sharing-resources-beyond-social-compliance-1349

In this episode of Supply Chain Now, hosts Scott W. Luton and Karin Bursa are joined by Richie Daigle, Enterprise Account Executive at Tive, and David Shillingford, Co-founder of Everstream Analytics. Together, they discuss the critical challenges of freight security and how the ever-evolving threat landscape impacts global supply chains.Richie and David share their expertise on the latest trends in cargo theft, the importance of building strategic technology stacks, and how digitization and IoT devices are revolutionizing freight visibility. The discussion also covers the vital role of partnerships and trust across the supply chain ecosystem and how a culture of awareness and collaboration is vital to staying ahead of opportunistic and organized cargo thieves.Tune in to learn actionable insights on improving supply chain resilience, protecting high-value freight, and responding effectively to rising security threats with advanced technology and strategic planning.Jump into the conversation:(00:00) Intro(02:06) Addressing freight risks in supply chain(06:38) Rising cargo theft and security trends(10:41) Case study: cargo theft in Illinois(14:18) Technology's role in preventing cargo theft(19:22) Digitization and its impact on freight security(24:26) Building a strategic tech stack for security(29:01) Enhancing visibility and quick response(34:42) The cultural element of security awareness(38:17) Data analytics and predictive capabilities in freight security(40:12) Implementing standard operating procedures for security(44:29) The importance of partnering with external experts(48:49) Success stories and overcoming security challengesAdditional Links & Resources:The ABCs of Cargo Security and Loss Prevention webinar: https://bit.ly/3zAirpTConnect with Richie Daigle: https://www.linkedin.com/in/richiedaigle/Connect with David Shillingford: https://www.linkedin.com/in/shillingford/Learn more about Tive: https://www.tive.com/Learn more about Everstream Analytics: https://www.everstream.ai/Connect with Karin: https://www.linkedin.com/in/karinbursa/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Supply Chain in 2025: Top 5 Labeling and Packaging Artwork Trends to Watch: https://bit.ly/3Y9FWiZWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9This episode was hosted by Scott Luton and Karin Bursa, and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/confronting-ever-changing-dynamics-freight-security-1347

In this episode of Supply Chain Now, Scott W. Luton and Billy Ray Taylor are joined by Landon Mumbower and Johnathan McRary, both Managers of Consulting at Bastian Solutions, for an insightful conversation on optimizing distribution center performance through strategic consulting and automation.The panel explores five critical strategies for navigating the complexities of distribution center design and management, including single-point responsibility, data-driven insights, and the importance of aligning processes before introducing automation. Landon and Johnathan also share their expertise on selecting the right consulting resources and technologies to overcome challenges like labor shortages and the growing demand for omnichannel solutions.Tune in to learn how businesses can unlock operational efficiency, reduce risk, and maximize performance in today's ever-changing supply chain environment.Jump into the conversation:(00:00) Intro(02:07) Welcoming Landon Mumbower and Johnathan McRary from Bastian Solutions(05:01) The current VUCA environment in supply chain and distribution(07:35) Discussing workforce challenges and labor retention(10:22) The omnichannel challenge: Meeting customers where they are(12:45) Optimizing distribution operations for better performance(15:12) Five critical strategies for distribution center optimization(17:30) Single point responsibility: Ensuring seamless project execution(20:09) The importance of data analytics and conceptual design(23:18) Process before automation: Avoiding automation mistakes(26:25) Objectivity in automation selection: Staying vendor-neutral(29:15) The value of partnerships and transparency with consulting resources(32:41) Change management and the need for effective communication(36:05) Examples of successful distribution optimization projects(38:42) Jonathan's most recent favorite project(44:12) Final takeaways with Landon and JohnathanAdditional Links & Resources:Material Handling & Warehouse Automation Consulting: https://bit.ly/3XOdGkAConnect with Landon Mumbower: https://www.linkedin.com/in/landon-mumbower-mba-21852267/Connect with Johnathan McRary: https://www.linkedin.com/in/johnathan-mcrary-4350719/Learn more about Bastian Solutions: https://www.bastiansolutions.com/Connect with Billy Ray: https://www.linkedin.com/in/billyrtaylor/ Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- The ABCs of Cargo Security and Loss Prevention: https://bit.ly/3zAirpTWEBINAR- Supply Chain in 2025: Top 5 Labeling and Packaging Artwork Trends to Watch: https://bit.ly/3Y9FWiZWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EWEBINAR- The Cold Chain Dilemma: Why Visibility Falls Short and What Really Works: https://bit.ly/4hpu8k9This episode was hosted by Scott Luton and Billy Ray Taylor, and produced by Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/pitfalls-profit-consulting-insights-optimize-operations-1346

Sustainability is a strategic imperative that can drive cost savings, optimize operations, and build resilience across the supply chain. But how can businesses effectively integrate sustainability into their core operations to achieve real results?In this episode, Scott W. Luton is joined by Evan Junker, Chief Growth Officer, and Tjeerd de Jong, Partner at Sparq360, to discuss actionable strategies for embedding sustainability into everyday supply chain management. From reducing greenhouse gas emissions to improving operational efficiency, they share practical examples of how companies are transforming sustainability from a compliance requirement into a competitive advantage.Evan and Tjeerd also explore the importance of cross-functional leadership alignment, the impact of EcoVadis scores, and how businesses can reduce payback periods on sustainability initiatives. Tune in to discover how to implement real-world sustainability solutions that not only protect the planet but also boost the bottom line.Jump into the conversation:(00:00) Intro(00:32) Discussing sustainability in supply chains and breaking old habits(01:48) The importance of sustainability in RFQs and market expectations(03:20) Insights from Sparq360's supply chain sustainability survey(05:00) Challenges companies face with sustainability programs(06:10) Cross-functional leadership for sustainability success(08:22) Building a strategy and setting measurable targets for sustainability(10:34) Achieving cost reductions and operational efficiencies with sustainability(12:09) Examples of sustainable practices in logistics and inventory management(13:48) The role of EcoVadis in sustainability certifications(15:35) Avoiding common pitfalls when implementing sustainability programs(17:50) How Sparq360 helps clients manage sustainability and optimize supply chains(19:22) Driving down emissions through smarter logistics strategies(21:06) The importance of collaboration with suppliers and partners(23:11) Understanding resilience in supply chain sustainability(25:34) Real-world examples of companies successfully optimizing sustainability(28:02) Practical ways to shorten payback periods for sustainability investmentsAdditional Links & Resources:Download your copy of the Summary of “2024 Supply Chain Trends and Attitudes” here: https://bit.ly/4ehyKqqConnect with Evan Junker: www.linkedin.com/in/evanjunkerConnect with Tjeerd de Jong: https://www.linkedin.com/in/tjeerd-de-jong-7129ab1/Learn more about SPARQ360: https://sparq360.com/Connect with Scott: https://www.linkedin.com/in/scottwindonluton/ Learn more about Supply Chain Now: https://supplychainnow.com Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join Work with us! Download Supply Chain Now's NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Pedaling to Profit: Trek's Direct-to-Consumer Shipping Success Story: https://bit.ly/4gWMIzUWEBINAR- The ABCs of Cargo Security and Loss Prevention: https://bit.ly/3zAirpTWEBINAR- Supply Chain in 2025: Top 5 Labeling and Packaging Artwork Trends to Watch: https://bit.ly/3Y9FWiZWEBINAR- Future-Proof Your Logistics: AI-Powered Solutions for Competitive Edge: https://bit.ly/3BouB5EThis episode was hosted by Scott Luton and produced by Amanda...