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2 episodes with Amwell
As care delivery becomes more complex and new disruptors join the scene, one thing has become clear: operational excellence is now table stakes in ensuring your organization's financial sustainability and winning patients. In this episode, recorded live from Advisory Board's 2024 Strategy Summit, guest host and Managing Director of Physician and Medical Group Research at Advisory Board, Sarah Roller, invites Dr. Mary Jo Cagle, CEO of Cone Health and Dr. Cynthia Horner, Chief Medical Officer of Amwell and President of Amwell Medical Group, to unpack what it takes to achieve operational excellence, why adaptive leadership is essential to success, and why true operational excellence does not have to be as daunting as it seems. Links: Cone Health | We're Right Here With You Hybrid Care at Scale | Amwell 8 lessons for facility planners from our recent strategy summit Pivots for a sustainable future Provider operations Pivots for a Sustainable Future Virtual Summit Join 165,000+ healthcare leaders and get the industry's most important news in your inbox—every day. A transcript of this episode as well as more information and resources can be found on www.advisory.com/RadioAdvisory.
In this episode of Healthcare Americana, host Christopher Habig, CEO and co-founder of Freedom Healthworks, discuss the vital role of primary care providers in mental health with guest Dr. Cynthia Horner, Chief Medical Officer of Amwell. Christopher opens the conversation by highlighting the importance of primary care physicians as the gatekeepers of our healthcare system, emphasizing their crucial role in the early detection and treatment of mental health issues.Dr. Horner discusses the broad spectrum of mental health and the essential role primary care providers play in addressing mental health concerns within their practice. She explains how the integration of behavioral health into primary care settings can lead to better patient outcomes and more comprehensive care. The episode explores the challenges faced by primary care providers, such as time constraints and the current healthcare reimbursement models, and offers insights into potential solutions, including digital tools and hybrid care models.Listeners will gain valuable insights into the importance of building trust between patients and providers and the need for accessible mental health care. Dr. Horner shares innovative approaches from Amwell that enhance patient-provider interactions through digital care, making mental health support more accessible and efficient. This episode is a must-listen for anyone interested in the intersection of primary care and mental health, and the future of integrated healthcare solutions.More on Freedom Healthworks & FreedomDocSubscribe at https://healthcareamericana.com/episodes/More on Dr. Cynthia Horner & AmwellFollow Healthcare Americana: Instagram & LinkedIN
Join us in this insightful episode of the Back in Session podcast as co-hosts Ryan Stevens and Ryan DeMara sit down with Pennsylvania State Representative and Republican Whip, Tim O'Neal. Dive into the complexities of the recent state budget, explore the dynamics of special vs. general elections, and learn about crucial legislative efforts aimed at transparency and consumer convenience. Whether you're a Pennsylvania resident or a political enthusiast, this episode offers valuable perspectives on state politics and governance. Don't miss out on this great conversation! About Rep. O'Neal:Relying on his private-sector experience, Rep. Tim O'Neal is working to create and protect jobs, improve infrastructure, ensure our energy diversity and independence, and reform state government. He is serving his third full term in the Pennsylvania House of Representatives after assuming office following a May 2018 special election.Tim was elected to serve as the Republican Whip for the 2023-24 Legislative Session.A life-long resident of southwestern Pennsylvania, Tim graduated from Jeannette High School and Indiana University of Pennsylvania (IUP). While an undergraduate, he served in the ROTC program at IUP and was a member of the Pennsylvania National Guard. After graduation, he served on active duty, including a tour in Afghanistan. He rose to the rank of captain. While in combat, Tim was awarded the Bronze Star with “V” for valor. Once he returned from active duty, he chose to settle back in southwestern Pennsylvania and earned his master's degree in business administration from the University of Pittsburgh's Katz Graduate School of Business. After working in the energy industry, Tim was a human resources director for a construction company.In his spare time, Tim coaches football and enjoys spending time outdoors.Tim resides in South Strabane Township with his wife, Julia, and their three children, Lucy, Daniel and Simon.The 48th Legislative District covers the city of Washington; Amwell, part of Carroll (Districts 3, 4 and 5), East Finley, Fallowfield, Morris, North Franklin, part of North Strabane (Districts 1, 2, 3, 4 and 5), Nottingham, Somerset, South Franklin, South Strabane, and West Finley townships; and the boroughs of Donora, East Washington and Green Hills.
The Clinic by Cleveland Clinic and Amwell's collaboration bridges geographical gaps in specialist care. In this episode of the AHIP 2024 series, Frank McGillin, CEO of The Clinic by Cleveland Clinic, explores how their joint venture with Amwell is transforming healthcare by providing virtual access to over 3,500 specialists. This innovative platform, available through various channels like direct visits, health plans, and employers, helps users better understand their diagnosis and treatment, significantly reducing the risk of misdiagnosis and saving about $8,700 per second opinion. Throughout this conversation, Frank explains how The Clinic's nurse care managers ensure patients are matched with the right specialists, improving outcomes and maintaining in-network care. He also highlights the platform's impact on chronic disease management and medication optimization, emphasizing that the service makes it convenient for patients to access top-tier care, whether locally or at Cleveland Clinic. Tune in and learn how this collaboration is making a significant difference in healthcare delivery! Resources: Watch the entire interview here. Connect and follow Frank McGillin on LinkedIn. Learn more about The Clinic by Cleveland Clinic on their LinkedIn and website. Listen to Frank's previous episode on our podcast here.
Transforming healthcare begins by putting the patient at the center, focusing on prevention and wellness. In this episode, Murray Brozinsky, Chief Strategy Officer at Conversa Health (now part of Amwell), delves into the integral role of technology in healthcare leadership. He underscores the importance of seamlessly integrating technology to elevate patient engagement and tailor care to individual needs. Murray examines the transformative impact on healthcare providers and payers, fostering collaboration and driving the shift towards value-based care. He also addresses the challenges confronting providers, advocating for strategic investments in technology to address staff shortages and rising costs. The conversation broadens to a global perspective, emphasizing the necessity for a paradigm shift in healthcare thinking. Finally, Murray highlights the paramount importance of trust in healthcare and the nuanced approach required when implementing generative AI. Tune in and learn about the dynamic intersection of technology and healthcare, shaping the future of patient-centered, data-driven, and proactive wellness! Resources: Connect with and follow Murray Brozinsky on LinkedIn. Follow Amwell on LinkedIn and visit their website. Learn more about Coversa Health on their LinkedIn and website.
How do you achieve insane mobile app retention rates? One way is magic. Another is pure accident. The third is by applying smart frameworks to science (and magic) your way to better retention. In this episode of Growth Mastermind, host John Koetsier speaks with mobile growth expert Jacob Rushfinn about achieving high app retention rates. They discuss four frameworks for tackling retention: Darius Contractor's Psych Framework, RICE Prioritization (Reach, Impact, Confidence, Effort), Eisenhower's prioritization matrix, and Elena Verna's Conversion Rate Decline Diagnostic. Jacob shares insights from his diverse experience at companies like Balance, Level Up, Amwell, and Automattic. The conversation covers the practical application of these frameworks, the value of early user engagement, and the impact of better retention metrics on long-term success. 00:00 Introduction to Killer App Retention 01:15 The Journey into Retention 04:27 Understanding Frameworks for Retention 07:26 The Psych Framework Explained 14:16 Framework Number Two: RICE Prioritization 20:06 Balancing Quick Wins and Big Bets 21:14 The RICE Approach to Prioritization 21:49 Eisenhower's Prioritization Matrix 25:48 Elena Verna's Conversion Rate Decline Diagnostic 33:58 The Impact of Better Retention 38:32 Final Thoughts and Resources
Episode #121 of Underserved features Dmitry Grenader. Dmitry left the Soviet Union with his family and landed in Brooklyn. He worked his way up from odd jobs to a master's degree and became a software developer. A mentor saw promise in Dmitry's product management skills and encouraged him to lean in that direction. This has led Dmitry to a decades-long successful career in the Boston software industry. We discuss CES fame, writing a song to lobby for resources, and selling software to low-tech industries. Links: Boston University Late Entry Accelerated Program (LEAP) - https://www.bu.edu/eng/admissions/graduate/leap/ Lionbridge - https://www.lionbridge.com/ Sermo - https://www.sermo.com/ Vlingo, now part of Nuance - https://www.nuance.com/index.html NetProspex, now part of Dun & Bradstreet - https://www.dnb.com/ Luminoso - https://luminoso.com/ Newmetrix, now part of Oracle - https://www.oracle.com/construction-engineering/construction-intelligence-cloud/#rc30p4 Marc Andressen "The only thing that matters" - https://pmarchive.com/guide_to_startups_part4.html Rob Snyder coaches startup on product-market fit - https://www.linkedin.com/in/rsnyder1/ Amwell - https://business.amwell.com/
App Masters - App Marketing & App Store Optimization with Steve P. Young
Today, we're diving deep into the world of subscriptions and unlocking the secrets to global growth with localized pricing strategies and insights on reducing trial cancellations. Joining us is a retention rockstar, Jacob Rushfinn! He's been the driving force behind lifecycle marketing, product marketing, retention, and monetization for startups and established players like Elevate Labs, Automattic/WordPress.com, Amwell, and LevelUp/Grubhub. He's also the brains behind Balance, the 2021 Google Play Award winner for Best App in Meditation. In addition to his impressive track record, Jacob shares his expertise through his weekly newsletter, Retention.blog, focused on real, actionable insights for mobile app retention and monetization. You will discover: Proven tactics to supercharge your subscription retention Expert guidance on crafting localized pricing models to win international markets Insights to reduce trial cancellations Learn more: https://www.retention.blog/ https://www.linkedin.com/in/jacob-rushfinn/ App Audits: www.parentsense.app https://play.google.com/store/apps/details?id=nikhil.widi You can also watch the video: https://youtube.com/live/oe_lA1V6XHo Work with us to grow your apps faster & cheaper: http://www.appmasters.com/ *************** SPONSORS Are you aiming to make your messaging more unique? Elevate your communication with Phoji custom emojis. Designed from authentic content, our custom emojis convey genuine emotions and meanings. Whether it's for individual chats or mass communication, Phoji SaaS seamlessly integrates across all platforms. *************** Follow us: YouTube: AppMasters.com/YouTube Instagram: @App Masters Twitter: @App Masters TikTok: @stevepyoung Facebook: App Masters *************** --- Send in a voice message: https://podcasters.spotify.com/pod/show/app-marketing-podcast/message
In this episode of CEOCAST I am joined by Ahmed Amwell, CEO of 'Luxury Supercar Hire' in Dubai. Ahmed is an entrepreneur from Australia who moved to Dubai after he saw an opportunity within the massive rent a car business. We talk everything from his upbringing, how he started and how his business now makes over $100,000 per week! Stay tuned to hear his whole story. If you enjoyed this episode, you'll certainly like the one with the famous Tristan Tate: https://youtu.be/Ptm6xMHKm5I?si=f3in_RDUPVEUAglA USE CODE 'CEOCAST' AT FIREAWAY PIZZA AND GET YOUR PIZZA TODAY! https://fireaway.co.uk/ Follow me: Instagram: https://www.instagram.com/ceocast/ Instagram: https://www.instagram.com/raheemka/ YouTube: @MrCEOX Follow Ahmed: https://www.instagram.com/ahmed.amwell/ https://luxurysupercarsdubai.com https://luxurychauffeurdubai.com https://www.tiktok.com/@ahmed_amwell Listen on the go: https://open.spotify.com/show/2HU7OJ8qn0cSEU7Ok334Pn https://podcasts.apple.com/gb/podcast/the-ceocast/id1493736134 About us: CEOCAST is a podcast platform showcasing businesses, leading industries and successful entrepreneurs and individuals. If you'd like to be on the next episode of ceocast be sure to message us on Instagram or email us at: info@theceocast.com Work with us/collaborations: collaborations@theceocast.com
“At AmWell, we are not just a telehealth company; we're a platform that's revolutionizing the way healthcare is delivered. Our focus is on making healthcare accessible and eliminating the seams that have long existed in the healthcare system,” - Kathy WeilerIn this episode of HLTH Matters, we delve into the future of healthcare as Kathy Weiler, EVP Chief Commercial and Growth Officer of AmWell, joins hosts Dr. Gautam Gulati and Dr. Jessica Shepherd to explore the evolving landscape of telemedicine. AmWell is a company that is more than just a telehealth provider; it's a pioneering platform reshaping the healthcare landscape. Kathy shares the diversity of healthcare services that are now being offered post-COVID-19, the role of patients in shaping virtual care, and the potential for the future in areas such as hospitals, home care, and physical therapy. Listen in as Kathy sheds light on the post-COVID-19 surge in tele healthcare services, the patient's pivotal role in molding virtual care, and AmWell's mission to redefine the future of telemedicine and make healthcare more convenient and patient-centric.Topics CoveredThe evolving landscape of telemedicine and its role in healthcareHow AmWell aims to provide seamless care across various platformsHow the pandemic has transformed the way people access and perceive healthcareThe focus on patient feedback and the role of patients in the emergence of virtual primary care as a viable option The potential for telehealth to integrate with hospitals and expand into various aspects of healthcare, including home care and physical therapyConnect with Kathy WeilerKathy on LinkedInConnect with Dr. Gautam Gulati & Dr. Jessica Shepherd HLTHDr. Gulati on XDr. Gulati on LinkedInDr. Jessica Shepherd MDDr. Shepherd on XResources Amwell
In episode 26 Dr Dan Diffy speaks to Lisa Kerr, Chartered Accountant and ADHD Life Coach and Rose Steward Events and Partnerships Manager about their experience of living with ADHD. This podcast touches on stigma and workplace challenges for people with ADHD. You can also follow SilverCloud by Amwell for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Hosted on Acast. See acast.com/privacy for more information.
About Murray Brozinsky:Murray Brozinsky is Chief Strategy Officer of Amwell, a leader in hybrid care enablement. He was formerly the CEO of Conversa Health, which Amwell acquired in 2021. Murray is a creative entrepreneur who has started, run, and served as a senior executive at numerous companies. He has broad experience in leadership and strategy, bringing new products to market, generating revenue, building strategic relationships, and M&A. Murray is also a Board member and advisor to other promising technology start-ups in various industries. His main goal in healthcare is to put patients at the center of their care.Things You'll Learn:By leveraging technology, healthcare can enhance patient experiences, reduce provider burnout, and bend the cost curve.Transforming healthcare begins by putting the patient at the center, focusing on prevention and wellness.Proactive care relies on early patient data collection, using technology to predict and intervene before health issues escalate.Implementing AI requires caution to avoid eroding trustOptimizing care delivery involves leveraging technology to identify patients needing immediate attention, and prevent unnecessary visits and calls.Resources:Connect with and follow Murray Brozinsky on LinkedIn.Follow Amwell on LinkedIn and visit their website.
In this episode we are joined by Dr. Cynthia Horner, Vice President of Amwell Medical Group, as we explore the transformative power of virtual care in addressing healthcare's most pressing challenges, from expanding access to primary and mental health services to improving patient outcomes and reducing costs. We delve into key trends shaping the virtual care landscape, including the growing demand for digital health tools, the role of virtual care in bridging mental health provider shortages, and the essential elements of a successful virtual primary care strategy. Join us as we uncover the potential of virtual care to revolutionize healthcare delivery and empower patients to take control of their health. This episode is sponsored by Amwell
In this episode we are joined by Dr. Cynthia Horner, Vice President of Amwell Medical Group, as we explore the transformative power of virtual care in addressing healthcare's most pressing challenges, from expanding access to primary and mental health services to improving patient outcomes and reducing costs. We delve into key trends shaping the virtual care landscape, including the growing demand for digital health tools, the role of virtual care in bridging mental health provider shortages, and the essential elements of a successful virtual primary care strategy. Join us as we uncover the potential of virtual care to revolutionize healthcare delivery and empower patients to take control of their health. This episode is sponsored by Amwell
In this episode Becker's is joined by Murray Brozinsky, Chief Strategy Officer at Amwell, to talk about digital health transformation with hybrid care. Tune in for insights on the new world of healthcare, automated companions and leveraging patient-generated data.This episode is sponsored by Amwell.
In this episode Becker's is joined by Murray Brozinsky, Chief Strategy Officer at Amwell, to talk about digital health transformation with hybrid care. Tune in for insights on the new world of healthcare, automated companions and leveraging patient-generated data.This episode is sponsored by Amwell.
Host Justin Barnes, aka the @HITAdvisor, is at HLTH 2023 creating October as Healthcare/ Digital Health Thought Leadership Month. His guests on this episode are Howard Burde, Health Law Attorney and Matt McCormick, Group VP, Behavioral Health at Amwell. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
In episode 25 Dr Dan Duffy speaks to Ruadhán Ó Críodáin, Director of ShoutOut and Greg Purcell, Director at CLTV about their personal experience of mental health and some of the barriers, challenges, and stigmas they face as men. In this special edition podcast for Men's Mental Health Month, Dr. Dan Duffy also shares his personal experiences around mental health.You can also follow SilverCloud by Amwell for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Hosted on Acast. See acast.com/privacy for more information.
Good morning from Pharma and Biotech Daily, the podcast that gives you only what's important to hear in the Pharma and Biotech world. In today's episode, we have several news and insights to cover. Let's dive right in.## Restructuring Efforts at Beam and Top Biopharma ConferencesBiopharmaceutical company Beam is undergoing a restructuring effort, which will lead to the layoff of 100 employees. This move is aimed at prioritizing medicines for sickle cell and alpha-1 antitrypsin deficiency. The company will also trim its plans for other programs.In other news, the top biopharma conferences for 2024 are already being planned, with a few key meetings remaining this year. While these conferences are important for networking and knowledge sharing, let's focus on the developments within the industry itself.## Ultragenyx's Exciting Venture and Worldwide Clinical Trials' Human-Centered ApproachUltragenyx, a biopharmaceutical company, is planning to spin out a new company focused on Alzheimer's gene therapy. The CEO, Emil Kakkis, believes that the findings are too exciting to ignore and describes this venture as "high-risk, high-return." This move highlights the ongoing pursuit of innovative treatments in the biopharma industry.Meanwhile, global clinical trials provider Worldwide Clinical Trials is delivering excellence in the clinical trial experience by offering a human-centered approach that combines cutting-edge science. This approach emphasizes the importance of putting patients first.## Merck's Partnership and Challenges in Biotech IPOsMerck has formed a partnership with Daiichi Sankyo to invest in antibody-drug conjugates (ADCs) for cancer treatment. This partnership solidifies the potential of ADCs in reshaping cancer treatment.On the other hand, fewer biotech companies are going public after a record run. Some companies have seen their shares lose value on the stock exchange, indicating that the public market may be becoming more selective in its support of biotech companies.## Insights in the Medtech Industry and Challenges for Biotech CompaniesMoving on to the medtech industry, Intuitive Surgical's Q3 sales missed estimates due to factors such as robot leasing and decreased demand in China. However, the company's overall procedure growth exceeded market expectations.The CEO of Advamed has warned Congress about potential supply shortages caused by regulations on ethylene oxide (ETO) and per- and polyfluoroalkyl substances (PFAS). This highlights the need for changes to regulatory proposals to ensure a steady supply of medical devices.## Addressing Affordability of Insulin and Telehealth in the Defense SectorGoodRx and Sanofi have partnered to make insulin more affordable. This partnership aims to address the rising cost of insulin, which has led many patients to ration their supply or go without. However, there are still concerns about high drug prices that need to be addressed.Amwell and Leidos have scored a defense contract worth up to $180 million, highlighting the growing role of telehealth in the defense sector. As more healthcare services are being provided remotely, telehealth is playing a crucial role.## Physician Turnover and Healthcare Worker StrikesA study has found that physician turnover is driven by a desire for increased flexibility. This highlights the need for healthcare organizations to prioritize work-life balance and offer more flexible schedules to retain physicians.Over 1,200 nurses in Pittsburgh have authorized a potential strike at Allegheny General Hospital amid ongoing contract negotiations. This is just one example of healthcare worker strikes occurring across the country, driven by concerns over working conditions, staffing levels, and wages.## Challenges in the Biotech Market and Strategies for Combating BurnoutThe biotech market continues to face challenges, with several gene therapy or editing companies laying off employees this year. Additionally, leader
Roy Schoenberg, President & Co-CEO at Amwell - American Well Corporation (NYSE:AMWL) This episode is sponsored by the M&A Science Academy, DealRoom, and FirmRoom. To join our growing online community of M&A practitioners, visit www.mascience.com/academy. Don't forget to use the code “podcast” at checkout. Ready to take your M&A to the next level with software made to manage each stage of the deal process? See how DealRoom can facilitate your next deal at www.dealroom.net. FirmRoom provides 80% cost savings over VDRs that bill by page and delivers a far better user experience to boot. Sign up in under 2 minutes by going to www.firmroom.com. Episode Timestamps 00:00 Intro 04:26 Evolving from a medical background to M&A 07:27 What makes the healthcare space distinct 09:36 What drove Amwell to do acquisitions 13:03 Shaping the acquisition strategy 16:59 Amwell's first acquisition 22:29 Integrating the new company 24:50 Retaining key people 28:33 First acquisition lessons learned 31:03 Dealing with transaction surprises 34:03 Approaching deals as one of the main principal 38:01 Deal sourcing 39:49 Managing relationships with the counterparty 41:30 Communication during diligence 43:14 Craziest thing in M&A
In this episode of the Becker's Healthcare Podcast, host Brian Zimmerman sits down with Roy Schoenberg, President and CEO of Amwell, to explore the evolution of hybrid care. They delve into how hybrid care surrounds patients and uses technology to reimagine care. Why healthcare leaders must think about how their organizations will use technology in the future – or risk being left behind. And how geographic boundaries will start to mean less as the healthcare industry embraces more uses of technology. Join the conversation as they discuss the future of healthcare delivery and the critical role technology plays in it. Don't miss this insightful discussion into the cutting edge of healthcare technology. This episode is sponsored by Amwell.
In this episode of the Becker's Healthcare Podcast, host Brian Zimmerman sits down with Roy Schoenberg, President and CEO of Amwell, to explore the evolution of hybrid care. They delve into how hybrid care surrounds patients and uses technology to reimagine care. Why healthcare leaders must think about how their organizations will use technology in the future – or risk being left behind. And how geographic boundaries will start to mean less as the healthcare industry embraces more uses of technology. Join the conversation as they discuss the future of healthcare delivery and the critical role technology plays in it. Don't miss this insightful discussion into the cutting edge of healthcare technology. This episode is sponsored by Amwell.
Introducing Ahmed Amwell. A true rags to riches story. From humble beginnings to now the owner of the largest supercar and luxury rental company in the Middle East 10's of millions of views. 100 cars in his fleet, including a Bugatti Chiron and clients such as Da Baby, Tory Lanez, Tyga, French Montana, Swaelee and many more Ahmed's story is remarkable, his entrepreneurship is incredible and his influence is undeniable. In this podcast where we take a deep dive into the man behind the empire
On Episode 24 of CBTalks, Dr Dan Duffy, Digital Health Scientist, Amwell speaks to Dr Austin O'Carroll, Dublin based GP, Founder Safetynet Ireland and Paralympian. In this conversation, they unpack the discriminations and access issues in marginalised communities and highlight how digital mental health is and can breakdown barriers to care.You can also follow SilverCloud by Amwell for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Hosted on Acast. See acast.com/privacy for more information.
Os Rockefeller é uma família industrial, política e bancária americana com origem na região da Renânia, Alemanha. No início do século 17, por volta de 1723, um ramo da família migrou para a Filadélfia, especificamente para a província da Pensilvânia nos Estados Unidos e logo se tornou proprietário de uma plantação e de outras terras em Somerville e Amwell, em Nova Jersey. A grande fortuna e o império que construíram foram utilizados pelos Rockefellers para se manter influente tanto na política quanto na economia. Banqueiros, Secretária de Governos, Governadores de Estado, Senadores e Vice-presidência dos EUA, foram todos cargos ocupados por algum membro da família que também atuava com filantropia. Nelson Rockefeller, além de empresário, serviu também como vice-presidente do partido republicano ao Presidente Gerald Ford. Além de ser conhecido pela sua vida política e suas constantes traições em seu primeiro casamento, ele era famoso pela farta coleção de arte que tinha. Do seu primeiro casamento, eles tiveram cinco filhos e Michael Rockefeller, caçula do casal junto com sua irmã gêmea Mary. No episódio de hoje, os investigadores Andrei Fernandes, Gabi Larocca e Jey Carrillo falarão sobre o misterioso desaparecimento e consequente morte de Michael, uma figura que tinha tudo para carregar o legado da família, mas foi perdido na história, causando especulação que envolve canibalismo e morte até os dias de hoje.
On Episode 23 of CBTalks, Dr Dan Duffy, Digital Health Scientist, Amwell speaks to Dr Hussain Al-Zubaidi, RCGP Physical Activity & Lifestyle Lead, Channel 4 TV Doctor, Team GB AG Triathlete and SWIM England clinical advisor, on his approach to GP practices and how to implementing Digital Mental Health Solutions.You can also follow SilverCloud by Amwell for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Hosted on Acast. See acast.com/privacy for more information.
Tune in for today's industry updates.
Join an enlightening decision-making journey with procrastination as Cleanfluencer Angela Brown unravels the secrets of conquering clutter and overcoming indecision. You'll gain valuable insights and practical tips to regain control of your space. Let Angela's guidance empower you to make confident choices and embrace a clutter-free lifestyle, transforming your decision-making process and embarking on a journey towards a more organized and fulfilling life. Get ready to embrace the transformative power of this captivating video. Join us weekly as we explore new topics and invite expert guests to share their experiences and insights. Let's work together to transform your home and create a more peaceful, stress-free environment. DECISION MAKING WITH PROCRASTINATION CHAPTERS --------------------- 0:00 - How can we overcome procrastination and indecision in our decision-making process? 0:19 - What steps can we take to gather information effectively when faced with difficult decisions? 0:31 - Why is it important to identify our priorities when making decisions about clutter? 0:45 - How can we relate to the character of Rachel and her struggles with clutter and decision-making? 1:05 - What are the consequences of not prioritizing and addressing clutter? 1:17 - How can the cost of procrastination and clutter impact our financial situation and opportunities? 1:53 - Are there some online resources available? 2:47 - Why is setting appointments and scheduling time for decluttering crucial in breaking the cycle of procrastination? 3:51 - How can joining support groups and connecting with others going through similar experiences help us on our journey of decluttering and decision-making? RESOURCES ------------------ Here are some online therapy options along with their websites: BetterHelp - https//www.betterhelp.com Talkspace - https://www.talkspace.com Amwell - https://www.amwell.com 7 cups - https://www.7cups.com ReGain - https://www.regain.us Pride Counseling - https://www.pridecounseling.com Online-Therapy.com - https://online-therapy.com Cerebral - https://get.cerebral.com MDLive - https://www.mdlive.com Psychology Today - https://www.psychologytoday.com/us/therapists/online-counseling Online therapy options provide various services like individual therapy, couples therapy, and group therapy, with some specializing in areas like LGBTQ+ issues or cognitive-behavioral therapy. Prioritize researching and selecting a provider that aligns with your preferences and needs. REPROGRAM YOUR MIND SLEEP TAPES The New Normal Sleep Tape - https://youtu.be/ebLJJA6rUHw The New Tape | Affirmations Of A Clean and Orderly Home | "I AM" - https://youtu.be/n13ZBvaCMjw * When available, we use affiliate links, and as Amazon Associates, we earn on qualifying purchases. SOCIAL MEDIA --------------- CONNECT WITH THE HOARDING WORLD ON SOCIAL MEDIA YouTube: https://www.youtube.com/@HoardingWorld Facebook: https://Facebook.com/HoardingWorld Twitter: https://twitter.com/HoardingWorld Instagram: https://Instagram.com/hoarding.world Pinterest: https://www.pinterest.com/HoardingWorld TikTok: https://www.tiktok.com/@HoardingWorld Hashtags: #ClutterCorner #HoardingWorld CONNECT WITH ANGELA BROWN ON SOCIAL MEDIA YT: https://www.youtube.com/@AskAngelaBrown Facebook: https://Facebook.com/AskAngelaBrown Twitter: https://Twitter.com/AskAngelaBrown Instagram: https://Instagram.com/AskAngelaBrown Pinterest: https://Pinterest.com/AskAngelaBrown Linkedin: https://www.linkedin.com/in/AskAngelaBrown TikTok: https://www.tiktok.com/@AskAngelaBrown Store: https://amazon.com/shop/AngelaBrown NEED MORE DECLUTTERING HELP? ------------- HOARDING WORLD SUPPORT GROUP Support: https://www.facebook.com/groups/hoardingworld DISCLAIMER: This work is not intended to substitute for professional medical or counseling advice. If you suffer from a physical or mental illness, please always seek professional help. SPONSORSHIPS & BRANDS ------------------- Today's #ClutterCornerLive sponsor is #SavvyCleaner training for house cleaners and maids. - https://savvycleaner.com/join And your host today is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review *** SAVVY CLEANER BRANDS *** SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com/join HOARDING WORLD - Helping you change your relationship with stuff https://HoardingWorld.com CREDITS -------------------------- Show Produced by: Savvy Cleaner: https://savvycleaner.com Show Host: Angela Brown Show Editors: Trina Hargett Show Producer: Jenifer V. Holland #DecisionMaking #Procrastination #Hoarders #ClutterFree #Declutter #OvercomingIndecision #OrganizingTips #Motivation #SelfImprovement #MinimalistLiving #ConqueringProcrastination #MindsetShift #PersonalGrowth #EmotionalAttachment #SeekingSupport #ClutterManagement #DecisionParalysis #FindingClarity #LettingGo #HoardingDisorder #PositiveChange #TransformationalJourney #SimplifyYourLife
The stunning achievements of chatGPT (along with the enormous work that remains to be done) raise the questions of how generative AI will change industries and interactions. As the term "generative AI" indicates, these technologies use AI to communicate, not to do predictive analytics or alter events. Thus, according to Murray Brozinsky, Chief Strategy Officer at Amwell, generative AI will automate peripheral aspects of communication rather than affect health care directly. In this video, Brozinsky and John Lynn undertake a far-ranging examination of the potential of chatGPT and similar technologies. Brozinsky expects it to take over a lot of triaging. This addresses the urgent question a person has when calling about her chest pain or when holding a crying baby. Is it necessary to come in for a visit? Learn more about Amwell: https://business.amwell.com/ Find more great health IT content: https://www.healthcareittoday.com/
May 9: Walk the floor with This Week Health. Check out the booths you may have missed at the spring health IT conferences. In this episode we feature:George Dealy, Vice President, Healthcare Solutions at Dimensional Insight Nanne Finis, Chief Nurse Executive at UKGJennifer Smith, Head of Brand Strategy and Management at AmwellMack Swenson, Vice President Strategy Business Development at OlahSubscribe: This Week HealthTwitter: This Week HealthLinkedIn: Week HealthDonate: Alex's Lemonade Stand: Foundation for Childhood Cancer
On Episode 22 of CBTalks, Dr Dan Duffy, Digital Health Scientist, Amwell speaks to Dr Dominique Thompson, an multi-award winning GP, mental health expert, TEDx speaker, author, and educator with more than 20 years of front line clinical and strategic experience helping clients better support and understand young people's mental health. Together, they explore the state of mental health for young people and students and what is being done to address it.Read more about children and young people mental health in this free whitepaper:https://www.silvercloudhealth.com/uk/landing-page/workplace-wellbeing-whitepaper If you enjoyed this episode, please rate, review and follow the show. You can also follow SilverCloud by Amwell for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Hosted on Acast. See acast.com/privacy for more information.
As one section of America tries to move forward there are others that are determine to hold on to what didn't work in the past and certainly won't work in the future. In this day, do the best you can. That is the lesson to be learned across all of time and space. I had to record this episode seven or eight times. I kept messing up. Mispronounced words. Forgot to explain something. Then there were the birds and the trash truck. Together. In harmony. You can aim for perfection, but in the meantime you do what you can. You might muck it up but do what you can. In this episode, a window shopping look at AmWell for anxiety treatment and mental health services. If you need support contact the National Suicide Prevention Lifeline at 988 or 1-800-273-8255, the Trevor Project at 1-866-488-7386 or text “START” to 741-741. Resources Mentioned: Discovery Magazine article about possible blood testing for anxiety. Engadget post on Cerebral sharing data with Meta and other companies. AmWell Mental Health Pages: Information page about anxiety. Information page about online therapy Information page about prescriptions Medline Plus page on Telehealth provides information about what telehealth is and some of the pros and cons of it. The National Institute of Mental Health has a two page brochure with basic description of what is tele-mental care and some of the pros and cons. Anne Koller Water Meditation videos. Disclaimer: Links to other sites are provided for information purposes only and do not constitute endorsements. Always seek the advice of a qualified health provider with questions you may have regarding a medical or mental health disorder. This blog and podcast is intended for informational and educational purposes only. Nothing in this program is intended to be a substitute for professional psychological, psychiatric or medical advice, diagnosis, or treatment.
Even though measuring is a considerable part of Experience Management, it's not the only aspect that matters. Doug Rabold (Amwell) is an advocate — and expert — of creating sentiments and building feelings. In this episode, he shares some insights into what experience should be, what Disney taught him, how he connects with others, and what he foresees as the future in Service Management. Doug Rabold is the Senior Manager of Customer Support at Amwell and Chairman of the Board at HDI. He's a thought leader, author, international speaker, and certified trainer with a vast experience in Customer Experience, Service Delivery, and Sales.
In episode 21 Dr Jorge Palacios talks to Professor Sir Cary Cooper, Professor of Organizational Psychology and Health at the University of Manchester, about mental health's role in productivity and profitability in the workplace. The discussion will reveal insights into the latest Mental Health and Wellbeing at Work Whitepaper which is based on SilverCloud® by Amwell research. You can download the full whitepaper here:https://www.silvercloudhealth.com/uk/landing-page/workplace-wellbeing-whitepaper If you enjoyed this episode, please rate, review and follow the show. You can also follow SilverCloud for more content on:Instagram: @SilvercloudhealthTwitter:@SilverCloudHLinkedin: SilverCloud Health Hosted on Acast. See acast.com/privacy for more information.
Research found that 84% of sales reps achieve their quotas when their employer incorporates a best-in-class sales enablement strategy. So what does it actually take to build an enablement strategy? Here to discuss this topic is Kelly Lewis, the vice president of revenue enablement here at Highspot. Shawnna Sumaoang: Hi and welcome to the Win Win Podcast. I'm your host, Shawnna Sumaoang. Join us as we dive into changing trends in the workplace and how to navigate them successfully. Thanks for joining, Kelly! I'd love for you to tell us about yourself, your background, and your role here at Highspot. Kelly Lewis: Thank you so much for having me, I am excited to be here. As you mentioned, my name is Kelly Lewis, Vice President of Revenue Enablement, here at Highspot. I actually have a little bit of a non-traditional background. I spent most of my career, almost 15 years, in the field before moving into enablement. I spent time as a sales rep and as a sales leader, really understanding what it’s like to carry a bag. I saw an opportunity for enablement at my last company, Amwell, which is a high-tech telehealth organization, and established the enablement practice there from the ground up. I learned a lot by doing that. A lot of what you’re going to hear is that I’m coming to this conversation pretty humbly and that I’m still learning a ton from organizations like Sales Enablement PRO, as well as our amazing customers, and, of course, my amazing team and my amazing peers in L&D. A lot of what you’re going to hear comes from that sales leader background with that enablement spin, as I’ve learned over the last few years. SS: Well, we’re excited to have you here, Kelly, and I have to say you are a fantastic enablement partner, and I get to speak from experience. KL: Thank you. SS: Now, from a revenue perspective, I’d love to understand from you, what should leaders keep in mind when building an enablement strategy that is aligned to business drive results. KL: I think we all know this, but you have to switch from being reactive to that really proactive mindset. That’s easier said than done. Part of it is that the asks don’t stop coming. How I look at it is you have to sit back and have some of those really hard conversations with your collaborators, whether those are your stakeholders or the individuals you work with very closely like marketing or rev ops, and understand what is actually going to move the needle. We always look at it from a rep productivity standpoint, we’re always trying to think about what we can do to get our reps more productive. Is that skill? Is that process? Is that messaging? Where do we need to focus? By doing that, and having those hard conversations upfront, we’re able to align and then commit to what we want to do, and then make sure we actually stay on course versus veering off, which is so easy to do. I’ve been there, I’ve done it, but being able to really say hey, we agreed to this at the beginning of the quarter, and let’s see it through. We have a lot of those conversations here. Do we also ask if what we’re doing here aligned with the bigger initiatives of the company are the things that we’re focused on here, the same things that our CEO is focused on? SS: I think that is fantastic advice. Kelly, given the current economic climate, can you share why aligning your enablement strategy with revenue goals is critical? KL: Absolutely. I think we’ve all heard the term ‘random acts of enablement' and we all know that enablement, at one time or another in your organization, has probably tried to do too much. When you align your goals to revenue goals, and when you have the same goal, it’s easy to make sure that you’re having the same conversation and that you don’t swerve from your original plan. What I was saying before is what you’re doing is going to move the needle. The current economic climate, it’s shifting all the time, and so we proactively asked at the beginning of a quarter, if something changes significantly in the economy in the next 90 days, does this change our strategy, and if everyone in the room can say, not too much, then we feel like we’re doing the right thing. That’s how we’ve been handling at least our Q1 strategy as we look at it. SS: I think that’s a really agile approach to enablement. Now, when it comes to setting goals, what are some of your best practices for identifying the right goals that are going to help you drive the outcomes that you want to achieve through your enablement strategy? KL: First off, it starts with realistic goals. I think it’s really easy for enablement professionals or sales leaders to get in a room and assume that a change can happen overnight. When you look at strategic enablement and how you’re using enablement, one of the things that we consider as a core practice of how we do strategic enablement at Highspot is understanding how much change are we asking the reps to do and what is the exact call to action we’re going to ask them to do. We actually use a proficiency model here at Highspot that has four levels and we will be really clear with everyone in the room that, hey, we’re trying to get reps from a level one to a level two. For right now, we’re focused on getting the majority of our reps, we call our core reps, from level three to level four, depending on where they are in that proficiency model. I think setting expectations on where your reps are today, and where you want them to be by the end of a quarter, six months from now, really helps people understand that change does take time, it’s not going to happen overnight and it lets you set what the leading indicators are going to be over time, what is going to show that we’re moving the needle. SS: Those are some really fantastic best practices. Now, Kelly, as I had mentioned, I find you to be an absolutely fantastic and collaborative enablement partner. I know that to you as an enablement leader, creating strong cross-functional relationships and coordination is a priority for you. How does cross-functional collaboration influence how you bring your enablement strategy to life? KL: I greatly appreciate that. My team really has a strong goal of having cross-functional coordination, but I also think we have amazing partners to work with. As everyone knows, enablement sits right in the middle of revenue teams, as well as marketing. We’re always trying to play that balance of the goals that marketing has, and making sure we’re translating that conversation into our sellers and what they need. In order to do that, you have to speak their language. As I said earlier, it’s a lot about translating and making sure that you understand the different goals and have empathy for the different teams you’re working with. I find that I and my team spend just as much time creating a strategy as we do listening. A lot of what we do is listen to our stakeholders, or listen to our collaborators, on what their goals are and what they’re trying to drive. That is why it is really important. If you don’t understand why you won’t be able to translate it and make sure you create that bridge. We at Highspot actually have a concept here that we call a bridge meeting, and that is when marketing has an idea, a rev ops team has an idea, or even one of our stakeholders has an idea that they want to come to enablement with and they want to propose that we do something differently or challenge ourselves in a new way. During that bridge meeting, we ask a lot of those ‘why' questions to make sure that we fully understand what it is they want us to roll out, and how we will do that to make the biggest impact. I will say, being a former seller and on that side of the house, it’s really clear when your leadership isn’t aligned. You feel it when marketing and sales leaders aren’t talking. You feel it when sales leadership and enablement aren’t talking. It’s not hidden, I think being enablement professionals, sometimes we don’t know what the frontline is seeing, but they feel it. It’s super important that regardless of the decision you make on what the enablement strategy is going to be that everyone in the room aligns and agrees. One thing we do here at Highspot is we actually have approval meetings where we get in a room and we say this is the strategy, does everyone agree? We don’t leave until everyone’s agreed and then based on that we all, despite what happens within the quarter, continue to align to that initial strategy because we all agreed, and we all want to show a single one-team approach to our field. SS: I love that. What advice do you have for how you go about driving the adoption of the strategy and getting buy-in from key stakeholders? KL: It’s all about the frontline manager. We’ve actually been making a big shift over the last six months that are going to continue as we head into the next fiscal year, thinking about how we empower our frontline managers. They are so critical to enablement's success. A frontline individual, a rep, is not going to make a change unless they feel like it’s supported by their manager, and so we have shifted our approach to drive almost everything we’re doing through the manager. That looks like empowering the manager with coaching, so we make coaching plays where we actually guide the manager to the steps, here’s the conversation you need to have, here are the objections as a manager that you are probably going to get, here’s how you handle those objections. We also do life coaching. We’ll pull up Gong calls, or we’ll pull up our pre-call planners in a group setting, and we’ll have different managers look at those guides and calls and talk with each other about how they would coach, how would they score these, what feedback would they give, and I think by giving them a safe space to practice their coaching, they’re set up for success. It’s really about getting managers bought in early and then making sure they have everything they need to be successful when it comes to actually rolling that out. We consider those frontline managers to be partners in crime. SS: I love that. Now, I love your advice on this. How can teams keep kind of the big picture of the strategy and how it aligns with company goals in mind when they’re also juggling executing the plan throughout the year? KL: It’s really hard, and we struggle with it too. I think how we do that is we create some agility in our plan. I talked a lot at the beginning of this podcast, about how we have a quarterly strategy where we bring everyone together and we get alignment, but what I didn’t talk about was we leave some wiggle room. We are executing, things do change, and things come up. We need to make sure that we have that built into what we’re creating in our strategy. Depending on the quarter, we like to leave up anywhere from 20 to 40% so that we have that agility and ability to adjust as needed and take some input in the quarter. It’s not a ton, but it gives us that wiggle room to make sure that we’re continuing to align with the company goals and that we can be agile enough to hear what the field is struggling with and adapt. We also have this concept of available versus accountable. I think this is unique to Highspot, but it is this concept of during any given quarter, we give reps two or three things that we want them to change in behaviors. We’re really concise on what these calls to action are, and those are our accountable themes. We also do a lot of enablement that isn’t accountable, we’re not going to inspect it, we’re not necessarily going to coach it, we’re not going to hold people accountable to it. Those things we call available. Available things are like a play that we create that might help someone given a certain situation that might be industry-specific, but we’re not doing a ton of live enablement around it, we’re definitely not certifying it, we might just promote it via newsletter. Having this concept of available versus accountable helps us have really strong conversations with our stakeholders and our collaborators because they know when we say it’s accountable, they know we’re taking it really seriously and we’re going to create coaching programs. When they know it’s available, we’re all in agreement that hey, we’re not going to look at the scorecard for the progress or how many reps have viewed this potential play. Instead, we’re going to see how it does. We might make it accountable next quarter, it might just be available in the current quarter. This concept of available versus accountable has really translated into a language we all align on and make sure everyone feels really comfortable with our approach. SS: I have to say it has worked really well for us here at Highspot. Kelly, I am loving this conversation. I have two remaining questions for you. I don’t think there’s going to be any kind of surprise to these questions because I think we’re all trying to understand in the coming year, how we drive more impact. This is especially true for enablement. What are some of your best practices for correlating your enablement efforts with revenue impact, and how have you actually leveraged Highspot to help with this? KL: Such a hard question, in that it is hard for enablement professionals to always show their impact. It is not as straightforward as it is in other roles, and so we spend a lot of time thinking about this, frankly, not only as a company but as an enablement team at an enablement company. We always think about how we’re influencing revenue, and how we’re influencing business outcomes. We think of it a couple of ways. First is sales productivity, and then it’s consistent execution and participation rate. From sales, productivity is the timing of the things that we’re rolling out aligned to the timing of increases in sales productivity. We hope, and that’s the goal, and so we look at that reporting. We also look at consistent execution. This is harder to look at, we use tools like Gong, and we are partners with Groove, so we look at our email consistency, to see are the reps taking the enablement and applying it and if are they doing it in a consistent fashion. Then we look at the participation rates of those two. Are our core performers in the category of consistent execution, and do they have high sales productivity? At Highspot we use a couple of different ways to look at leading indicators. Leading indicators are huge for my team. Do we look at things like did people take the training? So we’ll jump into Highspot and see, did they take the course? Then, we will look at if they reviewed the sales play. This is super important. If they’re not reading the sales play, they’re definitely not going to make the action. It’s a huge leading indicator for us, how much time they are spending on the sales play. Then, are managers looking at the coaching play? For every sales play that is accountable, using the term I mentioned before, we also create a coaching play. Is the manager looking at that coaching play? Do they know how to coach to whatever we’re trying to drive? We then look at the action they’re taking. Are they engaging with our customers in the correct way? We use Highspot to understand if they are pitching the content that is part of this campaign or this strategy, and then are our customers and our prospects engaging with that content. Those are really key indicators that help us show our influence and impact in a really easy way. Definitely helps those business reviews that I know are so hard to put together, but just being able to take some screenshots from Highspot really helps that conversation. SS: I love that. Last question for you, Kelly, as we get underway with 2023, what are some of the top trends that you think enablement leaders should be paying attention to this year, and how are you leveraging Highspot to help address some of those? KL: Absolutely. I said it before, managers are your unlock. We are spending a lot of time thinking about manager coaching enablement. We’re actually going to be putting on a leadership summit for all of our leaders here at the end of February that’s going to be focused on coaching. What does good coaching look like, and how can you apply that to your day-to-day as a go-to-market leader? I think the next trend we’re going to see and things that we’re leveraging at Highspot is thinking through how we tackle formal training. Formal training can be put into different buckets and we’re trying to rethink what formal training looks like to make it feel light. My partner in crime, Annie Lizenbergs, in our L&D department always talks about how we make coursework feel light and engaging so that reps know that we’re being really efficient with our time. We’re going to be rethinking a lot about what our formal coursework looks like to make it feel light. The next is we’re going to have a big focus on our core performers. A lot of times your stakeholders are going to come to you with information and feedback about your low performers. That’s really normal. They tend to be the loudest, and they tend to spin up sales leaders because sales leaders want them successful. We’ve created a slide and we use it in almost every meeting where we say, hey, this program is going to be focused on the core performers. These are the core performers that we’re trying to make top performers, and we’re going to use our top performers to show our core performers what good looks like. We’re going to use our top performers to champion this. We’re going to use our top performers to help us teach. Those top performers are going to get better because when you teach something, you get better at it. Our core performers are going to learn from those top performers. That way, we’re not focused on those low performers, who will hopefully get something out of the core performer training, but we’re really leaving those lower performers up to managers to work with and coach. Then, I would say, the last thing that we’re changing this year is one SKO a year is not enough. You need solid enablement moments throughout the year, that really ensure that your reps are getting the reinforcement, and are taken out of the field in a way that separates them from the busyness and lets them really focus on learning. We started this last year, and we’re going to continue it this year. We call it camp momentum in the summer, but we’re going to have multiple touchpoints throughout the year, one just with managers and three with all go-to-market teams where we make sure that there’s set aside learning time for everyone to learn to stop the busyness to stop the calls and to really focus on the big initiatives that we’re trying to drive and then of course, giving them a safe space to practice. SS: I love those trends. Thank you, Kelly, so much for joining us today. KL: Absolutely. Happy to be here. SS: Thank you for listening to this episode of the Win Win podcast. Be sure to tune in next time for more insights on how you can maximize enablement success with Highspot.
Who are the tech companies in the Boston tech scene that are going to scale and become the next anchor companies like Rapid7, CarGurus, Amwell, or DraftKings? If I was pulling together a list of companies, I would definitely add Fairmarkit to the short-list. The company is revolutionizing the way organizations buy and sell through automated sourcing. It is a massive market in a sector that has been vastly underserved in terms of leveraging technological advancements like AI. Plus, regardless of economic conditions, procurement teams are always going to be looking for ways to reduce expense and automate business processes. Fairmarket recently announced a $35.6M Series C led by OMERS Growth Equity, with participation from GGV Capital, Insight Partners, Highland Capital Partners, and ServiceNow. In this episode of our podcast, we cover: * Advice on taking that entrepreneurial risk of starting a company. * The beginning of Kevin's professional journey and how sales helped propel his career at tech companies like EMC and Turbonomic. * The full story of Fairmarkit from the very early days of an idea to where it is today. * The benefits of having an executive coach. * And so much more. If you like the show, please remember to subscribe and review us on iTunes, Soundcloud, Spotify, Stitcher, or Google Play.
In this episode, we are joined by Dr. Zenobia Brown, Senior Vice President & Associate Chief Medical Officer with Northwell Health, to discuss their automated care program strategy. Tune in to learn how Northwell identifies the right opportunities for between visit care, the types of automated care programs that Northwell has currently deployed and how they are measuring these programs' impact. Hear insights on the benefits of using automated care programs, the next greatest opportunity for this technology, as well as Dr.Browns advice for other health systems who are trying to identify these opportunities.This episode is sponsored by Amwell.
Apple (AAPL) facing a shortfall of 6 million iPhone Pros amid protests - report. Shopify (SHOP) racks up record Black Friday sales tally. Amwell (AMWL) in discussions to buy Talkspace (TALK) for $1.50/share - report.
Host Dr. Nick van Terheyden, aka Dr. Nick, discusses Popular Demand Driving Telehealth to New Heights, with Roy Schoenberg, MD, MPH, President and CEO at Amwell. Their discussion includes the telehealth train has left the station – you are either on board or watching it leave, telehealth is just another care setting, & people power will continue to move telehealth forward removing artificial barriers, especially geographic barriers to being seen by an MD in another state. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen
Friends, This is one of a series of interviews I conducted to better understand the role of platforms in healthcare delivery. Our guest today, Dr. Roy Schoenberg, is one of ...
One of the silver linings of the pandemic has, in fact, been, the expansion of telehealth services and virtual care delivery. The pandemic has also accelerated the healthcare industry's transition from fee-for-service to value-based care. The continued growth of telehealth is fueled by providing incentives for care delivery in the lowest cost settings, identifying and interacting with highest-risk individuals before disease onset, managing care teams with more efficient workflows, and taking advantage of digital remote technologies. Virtual care is an easy and cost-effective path to achieve value-based care, thereby improving health outcomes and patient satisfaction across a broader population of patients. Our guest this week, is Dr. Carrie Nelson, the Chief Medical Officer for Amwell, a leading digital care and telemedicine company. Dr. Nelson is a seasoned physician leader committed to healthcare transformation. She has demonstrated success in innovation and change management, physician engagement, solution development and deployment, value-based care, managing and coaching other leaders and delivering results. Before joining Amwell as Chief Medical Officer and President of their Amwell Medical Group, she served as the Senior Vice President and CMO for Population Health and Health Outcomes at Advocate Aurora Health. She also served as the Chief Clinical Officer for Advocate Physician Partners, a benchmark organization known internationally for delivering value-based care in collaboration with about 5000 employed and independent physician practices. With more than 28 years' experience as a Family Medicine provider, Dr. Nelson is an innovative physician leader with a proven track in quality improvement, patient safety and population health. Bookmarks: 01:30 The silver lining of the pandemic is the expansion of telehealth services/virtual care delivery and the acceleration to value-based care. 02:15 Introduction to Dr. Carrie Nelson, the Chief Medical Officer for Amwell, a leading digital care and telemedicine company. 05:00 Dr. Nelson's recent career transition from Population Health leadership at Advocate Aurora Health to a national leadership role in digital transformation and virtual care enablement. 06:00 A career in driving healthcare transformation in population health, quality, and patient safety. 06:30 The influence of “Crossing the Quality Chasm” and “To Err is Human” on awakening a healthcare transformation. 07:00 The pace of change across the country is still insufficient due to over-dependence on fee-for-service. 08:00 The consequences of poor disease control during the pandemic as a result of ineffective healthcare delivery. 08:30 The multifactorial limitations in the capacity for healthcare systems to change (e.g. culture, failure to adapt to technology) 09:00 Strong technology partnerships needed to prevent health systems from regressing back to their pre-pandemic care delivery model. 09:30 Workforce burnout in healthcare prevents sufficient time to think about system transformation. 10:30 Telehealth improves patient health, reduces overall costs of care, and improves health equity in medically underserved communities. 11:00 The plunge of telemedicine usage since the peak of the pandemic. 12:00 “During the pandemic, we largely moved brick and mortar care to online. If that is all we ever achieve, we will have fallen far short of the potential for a technologically-enabled model.” 12:30 Shawn Griffin (President and CEO of URAC) and his analogy of COVID-19 telehealth deployment to only “watching the dancing baby online” when launching the Internet. 13:00 Dr. Nelson discusses Amazon Care's recent departure from telehealth and itsrecent acquisition of OneMedical. 13:30 Wider uses cases for telehealth and recent trends in claims activity. 14:30 Inserting new tools into the virtual visit creates healthcare transformation th...
We've talked extensively on this podcast about how COVID ushered in a period of rapid adoption of telemedicine. According to McKinsey, we went from around 11% of people using telehealth to around 46% during the pandemic. Few companies in the world were better poised to capitalize on this moment than Amwell. What's so interesting about Amwell is that they weren't created to meet this moment. They have been patiently and persistently ringing the telemedicine bell since 2006. Back then, seeing your doctor over your computer seemed like a pipe dream, or worse, some dystopian future. Now, well, things look a bit different. Building the infrastructure to deliver healthcare virtually is an idea whose time has come. And Amwell's persistence has made them a world leader in the market. Now, Amwell is expanding the definition of virtual care. Last year they acquired StartUp Health portfolio company Conversa Health, which uses chatbot functionality to automate care in between visits to improve efficiency and outcomes. This episode of the podcast is pulled from a Fireside Chat where we sat down with Roy Schoenberg, MD, CEO and Co-founder of Amwell, and Murray Brozinsky, CEO of Conversa Health. The chat, which was moderated by Steven Krein, CEO and Co-founder of StartUp Health, pulls back the curtain on how these two companies came together, the lessons learned from the process, and what it all means for the future of virtual care. Roy and Murray are a wealth of wisdom and experience when it comes to digital health, so it was a powerful conversation. Hope you enjoy. Entrepreneurs: How to get investment from StartUp Health startuphealth.com Investors: How to invest in StartUp Health Moonshots healthmoonshots.com Want more content like this? You can subscribe to the podcast as well as other health innovation updates at startuphealth.com/content. Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox. Passionate about Type 1 diabetes? If you're an entrepreneur or investor, contact us to learn how you can join our T1D Moonshot.
Dr. Carrie Nelson, Chief Medical Officer at Amwell joins the podcast to discuss the transition into her new role at Amwell, virtual primary care, disruption in healthcare, advice for emerging leaders, and more.
Tune into this episode featuring Matt McCormick for insight on the behavioral health crisis. Learn about the shortage of psychiatrists that exists, how technology can help reduce the burden on staff, and much more.This episode is sponsored by Amwell
Frank Morano elects Richard Wolfe, Former Mayor of East Amwell Township, NJ and the Founder of the Moderate Party to discuss the newly formed thirty party and the future of the movement in New York and New Jersey. Learn more about your ad choices. Visit megaphone.fm/adchoices
Our guest: Dr. Roy Schoenberg, President & Co-CEO at Amwell In this episode, we discussed: The future of virtual care How the outlook on virtual healthcare has changed due to COVID What are some blocks that hold back the space currently What's next? This episode was recorded in January 2022. Our sponsors for this episode are BlocHealth, Curation Health, ChenMed & MediTelecare.BlocHealth is building the ecosystem of services and solutions to power the future of healthcare. For more information, please go to www.blochealth.com follow BlocHealth on social media - @blochealth"Curation Health's advanced clinical decision support platform seamlessly integrates into the electronic health record and leverages more than 750 proven clinical and quality rules. With this intelligent point-of-care platform, you can power a scalable risk adjustment process and amplify quality program performance." For more information, please go to www.curationhealthcare.com & follow Curation Health on social media - @curationhealth"ChenMed brings concierge-style medicine and better health outcomes to the neediest populations – moderate-to-low income seniors with complex chronic diseases. For more information, please go to www.chenmed.com & follow ChenMed on social media - @chenmed"MediTelecare provides behavioral telemedicine services to residents of skilled nursing and assisted living facilities, using state-of-the-art telehealth technology." For more information, please go to www.meditelecare.com & follow MediTelecare on social media – @meditelecareTo learn more about Amwell please use the links below:- Website - LinkedInAlso, be sure to follow Slice of Healthcare on our social channels:- Website - Facebook - LinkedIn - Twitter - YouTube - Newsletter
In this episode, we are joined by Dr. Mia Finkelston, Sr. Medical Director at Amwell, to discuss how virtual care can help combat physician workforce shortages, how virtual care can lead to better outcomes, and more.This episode is sponsored by Amwell.
Let's talk about provider organizations and telehealth. It's just too common a refrain amongst provider organizations who say some combination of: Our patients and/or clinicians don't like telehealth. Telehealth is too expensive for us to do ... unless maybe we should charge facility fees for telehealth visits. Telehealth is risky to invest in because as soon as payers start paying less than 65% of in-person visits, we're gonna drop it anyway. These things are said despite the overwhelming popularity of telehealth in almost any large-scale survey that you'll find. It seems like largely the only entities reporting that patients and clinicians don't like telehealth are provider organizations who haven't adequately invested in telehealth at the systematic/strategic level. Therefore, the only thing their anecdotal evidence about telehealth really seems to show is the negative impact of phoning it in—which is no one wanting to phone in (pun unintentional but, you have to admit, kind of great). All of this is going on with an interesting backdrop, as reported by Chartis Group (and shared by Olivia Webb in her Substack the other day): Health systems see telehealth as a major competitor—82% of health systems surveyed reported that telehealth companies like Teladoc or Amwell are competitors. This is second only to the percentage of surveyed health systems that named other health systems as competitors. John Singer wrote on Twitter the other day, “Any leader who thinks their business is immune to the wild dynamism of our time is unlikely to last long.” So apropos. Love it. I said this on a podcast last December (and you can go back and check the tape if you want to), and I'm even more convinced of it right now: Telehealth is inexorable, and it's already showing its disruptive potential. But let me point out something here. Who is leaning in hard to telehealth? I'm gonna make a broad-stroke statement here—so take it for what it's worth—but let me hypothesize that who is leaning in hard to telehealth and virtual healthcare are telehealth and virtual healthcare companies. Many of them are adding in-person care because billing codes, but their DNA is digital. So, most of the so-called “hybrid” companies out there are digital companies with in-person clinics that they've added—not ye old in-person clinic that added a digital service line. So, I say all this to say I wanted to talk to a traditional sort of provider organization. I wanted to talk to an in-person provider organization who is conceiving of telehealth not as a threat but as a new opportunity to provide ancillary services. One who is going “hybrid” but from the other direction—traditional in-person to digital instead of digital to in-person. Further, I wanted to talk to the CFO of one of these places. I thought the CFO would be the one to get the real scoop from because it's all about the business model, baby. Let me underline the business model point with a quote from a Substack entitled “I wasted $40k on a fantastic startup idea.” And here's the quote: “It had been … a working assumption of mine ... that if you could improve the health of … patients then, you know, [someone] would pay for that.” Yeah. No, they won't. Unless … business model. My guest in this healthcare podcast, Ali Ucar, is the CFO of Care Solutions Group. They provide mobile physician services to seniors. As they expanded their mobile physician service, they also looked at additional ancillary opportunities. Those ancillary opportunities all involve telehealth. Right now, Ali Ucar's company is running two telehealth programs. One of them is basically tele-urgent care. The second one is using telehealth for care transitions including some care coordination. They transition patients back to the home care setting as safely as possible. Let me say that again in business model speak: Discharged patients don't wind up in the ER and/or readmitted within 30 days. So, let's hear about telehealth from the vantage point of a CFO. How do organizations who realize that telehealth is essential for future viability, how do they make it financially viable today? Ali Ucar listed out a stepwise approach to creating a sustainable business model that takes advantage of telehealth. Here's the first thing: Figure out what you're trying to do on behalf of patients … please. For example, what opportunities are you trying to give your team or customers to improve patient care or equity in care? That's where it really should start. The next step, then, is figuring out how you're gonna get paid sustainably. There are two pieces to that. Maybe you can get paid directly, if at all possible. The most common way to do this, which is also the one I like the least because it echoes with the ghosts of paying for volume, is the whole “get yourself a code and bill FFS” for your activities. Maybe there's a value-based or risk-based contract that you can get where you're taking care of a patient population at a certain stage in their care journey. Good luck with that, and I say this as a finger wag to plan sponsors/employers/carriers who, only in a slim majority of cases, offer a way for providers to get paid for the value they create. Please do better. OK … moving along in our ways to get paid list besides trying to figure out how to get paid directly vis-à-vis FFS or in some kind of risk-based way, another thing that you can do is to ascertain how another stakeholder in the care continuum is going to directly benefit from what you're doing. Make them your customer and then bill them. You can figure out the quality programs that they're a part of and how much revenue is at stake, then take a piece of that. Maybe you can charge them to do something because they could get direct reimbursement for what you're doing, and then you take a piece of that. There's a second part to the business model here besides the revenue generation part, and oddly, despite its apparent, I don't know, seeming straightforwardness, it's so often relegated to the world of the afterthought. After constructing the revenue side of the business model, you gotta get operational and figure out how you're going to switch up your workflows and your processes and your roles and responsibilities, your strategy or infrastructure ... ascertain how you're doing business has to change to accommodate the new service offerings. Listen to the shows with Liliana Petrova (EP357) and Christian Milaster (EP320) for many examples of healthcare businesses kind of weirdly disregarding this last part here. If I had to pick one predominant reason why, first of all, telehealth at some provider organizations is getting a bad rap but also why doctors are suffering under the weight of their administrative burden (and other clinicians as well, of course), it's this, right here. If leadership in an organization doesn't stop and pick apart their operational model when their revenue model changes, you get a suboptimal and misaligned operational model. I feel like there's three shelves of books on this topic in most public libraries, so I won't belabor it here. You can learn more at caresolutionsusa.com or by emailing Ali at ali@caresolutionsusa.com. Ali Ucar is CFO of Care Solutions Group with a diverse background in finance, operations, and strategic planning. Ali has been instrumental in designing and implementing programs targeted at reducing costs to insurance companies, hospitals, and nursing homes. Ali played the lead role in the acquisition and integration of a distressed, near-bankrupt mobile physician practice in 2015. The integration included implementation of operating and restructuring initiatives to improve competitive positioning and financial performance. As part of the mobile clinician service and to improve access to care while minimizing the financial impact of the pandemic, Ali launched the statewide telehealth program in 2020. Additionally, to address the needs of a chronically ill and high-risk patient population, Ali has assisted in the launch of the Transitional and Chronic Care Management Programs to assist families and patients with the required coordination of care in the home. Providing this connectivity to a dedicated, single-contact point provided through a registered nurse has been a major factor in reducing hospitalizations, readmissions, and emergency room visits. Ali also has secured contracts with commercial insurance companies for implementation of Chronic Care Management programs as well as program outreach initiatives targeted at engaging and communicating with moderate- to high-risk members. His work also includes project management expertise gained while leading projects with a chain of skilled nursing facilities targeted at managing the needs of discharged patients and for projects initiated by Blue Cross Blue Shield, Ford Motor Company, and multiple start-ups. The development and expansion of Care Solutions Group's comprehensive medical management programs traverse across multiple healthcare systems and settings that include private homes, group homes, independent living communities, assisted living, and skilled nursing facilities. 07:45 How do Care Solutions' telehealth programs do payments? 08:57 EP320 with Christian Milaster and EP357 with Liliana Petrova.09:33 “As you go deeper into it, you're coupling that telehealth with transitional care, chronic care; you can also address … health equity issues in … areas which may be difficult to reach.” 10:02 As a CFO, how is Ali Ucar involved in the telehealth strategy development? 11:26 How have Care Solutions' telehealth programs become sustainable? 13:02 Why would it make financial sense for Care Solutions to continue their telehealth programs? 15:13 EP354 with Shawn Rhodes.18:55 How does the work that Care Solutions' telehealth programs do benefit customers? 21:50 Does Care Solutions have a proactive strategy to building out their telehealth programs? 24:34 How do Care Solutions' telehealth programs add value to provider organizations? 26:33 “It's basically refining your practice. That's the way I look at it.” 27:58 How does Ali Ucar, as a CFO, evaluate the success of his telehealth programs? 30:09 “I think the most frustrating thing from a patient standpoint may be if they don't have those needs addressed quickly.” You can learn more at caresolutionsusa.com or by emailing Ali at ali@caresolutionsusa.com. Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth How do Care Solutions' #telehealth programs do payments? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth “As you go deeper into it, you're coupling that telehealth with transitional care, chronic care; you can also address … health equity issues in … areas which may be difficult to reach.” Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth As a CFO, how is Ali Ucar involved in the telehealth strategy development? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth How have Care Solutions' telehealth programs become sustainable? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth Why would it make financial sense for Care Solutions to continue their telehealth programs? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth How does the work that Care Solutions' telehealth programs do benefit customers? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth Does Care Solutions have a proactive strategy to building out their telehealth programs? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth How do Care Solutions' telehealth programs add value to provider organizations? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth “It's basically refining your practice. That's the way I look at it.” Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth How does Ali Ucar, as a CFO, evaluate the success of his telehealth programs? Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth “I think the most frustrating thing from a patient standpoint may be if they don't have those needs addressed quickly.” Ali Ucar of Care Solutions discusses #hybridbusinessmodels on our #healthcarepodcast. #healthcare #podcast #digitalhealth
Our guest this week is telemedicine pioneer Roy Schoenberg, MD, MPH, the Co-CEO and President of Amwell. COVID was an absolute game changer for telemedicine adoption, and Amwell was right there to seize the momentum. But before COVID, Dr. Schoenberg and his team labored for 14 years trying to bring the dream of telemedicine to reality. They learned a lot along the way, and we'll hear some of those lessons in this conversation between Roy and Unity Stoakes, StartUp Health's President and Co-founder. The chat was held on stage at the StartUp Health Festival, which occurred at ViVE in Miami Beach in March 2022. You'll hear Dr. Schoenberg's philosophy on health automation – why that shouldn't be a dirty word – and a bit on why they acquired Conversa Health, a StartUp Health portfolio company that made its name building healthcare chatbots. Dr. Schoenberg also delivers some hard-won wisdom to today's healthcare entrepreneurs, like the fact that persistence is the name of the game. If you want to change health, he says, you have to be ready for the long fight. Entrepreneurs: How to get investment from StartUp Health startuphealth.com Investors: How to invest in StartUp Health Moonshots healthmoonshots.com Want more content like this? You can subscribe to the podcast as well as other health innovation updates at startuphealth.com/content. Sign up for StartUp Health Insider™ to get funding insights, news, and special updates delivered to your inbox.
Friends, Our guest today, Dr. Roy Schoenberg, is one of the most significant contributors and accomplished entrepreneurs in the domain of telehealth & virtual healthcare. In this episode, he'll share ...
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