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Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Worldpay As platforms become the new gatekeepers in the payments ecosystem, understanding and leveraging integrated payments is now a competitive necessity. In this episode of ChargeForward Conversations, Jarrod Wright is joined by Grant Evans—VP of Sales and Partnerships at Worldpay for Platforms International and author of The Payments Shed Newsletter—to unpack what embedded payments really mean, why smart platforms are monetizing them, and how to balance ease, cost, and scalability. Whether you're exploring integrated payments for the first time or refining your existing setup, this episode delivers the insights needed to optimize your payment stack. What you'll discover: What integrated payments actually are (and how they differ from the Frankenstein alternatives) Why platforms like Shopify have become case studies in embedded payments done right The pros and cons of going with a closed ecosystem When paying a premium is actuallythe smarter move The hidden costs of flexibility in a non-integrated setup Why speed to market can make or break your payments strategy How Worldpay for Platforms enables scalability, compliance, and better monetization. Grant Evans shares a deep dive into how integrated payment infrastructures are revolutionizing platforms, reducing friction for merchants, and giving businesses the tools to scale faster and smarter. From real-world Shopify comparisons to technical onboarding considerations, this episode cuts through the noise and helps you understand the real-world implications of building versus embedding your payment stack. Whether you're a platform provider, a merchant, or a fintech leader, this conversation is your crash course on the embedded payments movement. Presentations by Jarrod Wright and Grant Evans author of The Payments Shed Newsletter
Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Merchant-Accounts.ca Getting approved for a merchant account isn't always as simple as filling out an application. Processors evaluate risk profiles, business models, and potential liabilities before deciding to approve a merchant—and many business owners don't realize the factors that can make or break their application. In this episode of ChargeForward Conversations, we sat down with David Goodale, CEO of Merchant-Accounts.ca, to demystify payment processing and help merchants make smarter decisions. What you'll discover: Understanding Risk Profiles - What payment processors look for and how risk assessment impacts your rates. Common Merchant Mistakes - Errors that could delay or prevent approval (and how to fix them). Interchange Plus vs. Flat Pricing - Why transparency matters and how to negotiate better rates. Future Delivery Risk - The hidden factor that could drive up costs or get your application declined. The Role of Relationships - Why working with a processor who understands your business is crucial. Whether you're a startup looking for your first payment processor or an established merchant considering a rate review, this conversation will give you the knowledge you need to make informed decisions. Tune in to gain expert guidance on optimizing your payment strategy and protecting your bottom line. Presentations by Jarrod Wright and David Goodale host of E-commerce Vlogcast
Fraudology is presented by Persona.In this week's fraud news roundup on the Fraudology Podcast, host Karisse Hendrick delivers critical updates and insights for the e-commerce and fraud prevention community. The episode begins with important clarifications on Visa's Acquiring Monitoring Program (VAMP), detailing how refunds and post-authorization fraud decisions can impact merchants' scores. Karisse then dissects Stripe's controversial new chargeback fee structure, which introduces an additional $15 charge for disputing chargebacks. This change raises important questions about Stripe's incentives and could have significant financial implications for merchants using their platform.The podcast also covers a major legal development involving Chargebacks911, with CEO Gary Cardone facing RICO allegations for alleged systematic racketeering and deceptive practices. Karisse provides valuable context on the company's history of regulatory issues and discusses the potential industry-wide impact of this case. She then alerts listeners to a new scam spreading in India that exploits banks' "call me with my code" option for one-time passwords, allowing scammers to intercept OTPs through clever call merging tactics. The episode concludes with an update on Telegram founder Pavel Durov's ongoing investigation in France, exploring the broader implications for content moderation and tech company accountability in the fight against online fraud and illegal activities.Don't miss this opportunity to arm yourself with the latest knowledge in the ongoing battle against online fraud – tune in now and take your fraud prevention strategy to the next level.Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.
Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Voalyre Dive into The Future of Payments & Using Media to Build a Brand in this exciting debut of The ChargeForward Conversations Podcast. Jarrod Wright, Head of Marketing at Chargebacks911, chats with Tedd Huff, a FinTech veteran, founder of Voalyre, and host of FinTech Confidential. They discuss how businesses can harness the power of payments innovation and media to stand out in today's competitive market. In this episode you'll discover: Key trends in payments: ACH, FedNow, RTP, cryptocurrency, and blockchain. How stablecoins are changing the landscape of financial transactions. Why video-first content strategies and podcasting are essential tools for brand growth. The importance of quality production and storytelling in connecting with audiences. Whether you're a FinTech professional, content marketer, or entrepreneur, this episode is your guide to leveraging payments innovation and media strategies for success. Stay tuned for insights, practical tips, and predictions for the future of finance and digital content creation. Presentations by Jarrod Wright and Tedd Huff host of FinTech Confidential
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered? In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs. What you'll learn when you listen to this Podcast: Understanding ambiguous decline codes across issuers Identifying which payments warrant a retry Why recovery is important to the user experience Hard declines vs. soft declines: how does recovery differ? How chargeback prevention impacts recovery When — and when not — to involve customers in recovery Webinar presentations by Justin Clements and Ray Watson
Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report, this webinar reflects the input of hundreds of real merchants in a wide range of verticals. We discuss what merchants of all sizes are saying about the transaction issues they're dealing with now, and what new threats are emerging within payments. What you'll learn when you listen to this Podcast: The rising costs of fraud and fraud fighting Ongoing shifts in consumer shopping behaviors Are new alternative payment methods impacting fraud? How AI is changing prevention strategies Proactively dealing with the surging threat of friendly fraud Webinar presentations by Jarrod Wright, Zachary Matthews and Mark Beresford
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and bankful From major retailers all the way down to small online stores, merchants are gearing up for holiday season sales. What's different this year for online retailers? What should they embrace, what should they look out for, and how can they leverage holiday sales into 12 months of profits? In this podcast we explore how the right holiday preparations can help even high-risk merchants increase sales, optimize revenue, and protect themselves from fraud and chargebacks. What you'll learn when you listen to this podcast: How digital wallets are increasing conversions Driving holiday sales from your site The role of the processor in fraud prevention Detecting and preventing friendly fraud Using subscriptions to optimize holiday sales revenue Webinar presentations by Justin Clements and Kellen Rayner
Roger Alexander, Advisor, Chargebacks911Roger Alexander serves as a key advisor to Chargebacks911's Advisory Board and its CEO, Monica Eaton, assisting the company with its expansion initiatives, including the launch of a dispute resolution solution that aims to address the record spike of authorised push payment (APP) fraud claims. With nearly 40 years of payments experience, Alexander previously served in several leadership roles within the payments and financial services sectors, including more than 20 years in directorial roles at Barclays and as the CEO of Switch (the UK's debit card). Robin Amlôt of IBS Intelligence speaks to Roger Alexander about the key challenges now facing FinTech providers.
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Basis Theory Many emerging payment methods are built around tokenization. Replacing sensitive card data with temporary identifiers makes tokenization a powerful, cost-effective way to offer transaction security. Is it powerful enough to finally KO chargebacks stemming from fraudulent transactions? We look at how tokenization can help merchants offer more alternative payment methods while maintaining data security and increasing revenue. What you'll learn when you listen to this Podcast: How tokenization works, and why it matters for payments Why tokenized payments are safer… but not dispute-proof Network tokens vs. universal tokens: how do they differ? Webinar presentations by Justin Clements and Colin Luce
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Merchant-Accounts.ca Merchants have cause to worry about customer disputes. But did you know your payment processor is concerned about your chargebacks, as well? If you get too many claims, they could get fined. To avoid that risk, some processors may simply close your merchant account. We look at why chargebacks matter to processors… and how merchants and PSPs can work together to maintain a healthy partnership. Why your processor worries about chargebacks When chargebacks pose the greatest threat Calculating chargeback ratios and understanding thresholds What to say to your processor (and how to say it) How proactive prevention can remedy the issue Webinar presentations by Justin Clements and David Goodale
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway Card-not-present transactions are a huge opportunity for fraudsters. When customers are victims of fraud, they lose trust in you. Luckily, there are ways to leverage payment data to prevent fraudulent transactions and retain the confidence of your customers. Join us on Thursday, March 14, 2024 as we look at how data security can be part of an overall strategy to lower costs and mitigate risk How tokens safeguard you and your customers Ensuring that the customer is actually the cardholder Delivering fraud prevention and a frictionless checkout Preparing for the new PCI-DSS 4.0 security standard How authentication can lead to reduced chargebacks Webinar presentations by Justin Clements and Kimberly Miller
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Banks, processors, and especially merchants are understandably concerned with rising chargeback volume. But do consumers share this concern? Do they really even understand chargebacks at all? We explore the findings of the 2024 Cardholder Dispute Index. Based on a survey by Chargebacks911, this detailed report helps show how cardholders are impacting the chargeback landscape. How well cardholders really understand chargebacks Why subscription billing models may increase disputes Which industries seem most susceptible to chargebacks How consumers feel banks handle disputes Samples of responses to specific chargeback situations Webinar presentations by Justin Clements and Harlan Hutson
Gary Cardone is a towering figure in business, known for his innovative prowess in bridging the gap between traditional business models and modern technology. His journey commenced in 1986 at Natural Gas Clearinghouse (later Dynegy), where he played a pivotal role in transforming the energy markets in North America. By leveraging his insights from the U.S. deregulation process, Cardone became the youngest CEO/President of a public company in the UK, restructuring its power and natural gas sectors while working closely with the government energy minister. Sensing a market shift, he astutely sold off his entire 17-year accumulation of stocks in Dynegy, fortuitously dodging a subsequent market flatline that would last a decade. His entrepreneurial flair shone through in co-founding Chargebacks911 to tackle payment industry issues, from which he later exited, pivoting towards Blockchain and Digital assets. Notably, his involvement with Node40 simplified cryptocurrency compliance, further establishing him as a disruptor across energy, e-commerce, and crypto while deploying what he considers an aggressive and non-standard allocator to BTC. Gary Cardone's remarkable career underscores his steadfast commitment to innovation, positioning him as a leading luminary in the global business landscape and as an educator contributing to the world's transition into a fully digitized era, which he dubs as Digital Earth. Connect with Gary Linkedin - https://www.linkedin.com/in/garycardone Youtube - https://www.youtube.com/@garycardone X - https://twitter.com/garycardone?lang=en Connect with David Public Website: www.davidihill.com Real Estate University: www.realestatelistings.club Facebook: https://www.facebook.com/davidihill/ LinkedIn: https://www.linkedin.com/in/davidihill 20-Minute call: https://www.davidihill.com/strategycall FACEBOOK COMMUNITY Please follow and join my Group- https://www.facebook.com/groups/ptmastery/
Joining me this week in the first of a four-part series on Diversity, Equity and Inclusion is Monica Eaton, the CEO of Chargebacks911. Monica's start-up story in the fintech space serves as a beacon for aspiring women in technology and finance. As a pioneer in the payments industry, Monica shares her trajectory from being a merchant grappling with chargebacks to helming a company with global reach. Her story isn't just a personal triumph; it's a roadmap for other women who aim to shatter the proverbial glass ceiling in a sector traditionally dominated by men.Monica's commitment to empowerment isn't confined to her corporate achievements. Her initiative, LIFT, is a testament to the potential mentorship holds in elevating women within the fintech space. LIFT connects female professionals with C-suite executives, fostering an environment where wisdom, experience, and guidance flow freely, thus nurturing the next generation of female leaders.Through mentorship, education reform, and a commitment to DE&I, Monica is forging a path for inclusive growth and empowerment in fintech and beyond.
Monica Eaton, CEO of Chargebacks911 joins us to share her remarkable transition from interior design to leading a company that stands at the vanguard of dispute resolution. Her tale is not just about success; it's about the innovation and dedication that underpin it, and this episode promises a treasure trove of wisdom for anyone looking to disrupt their field.Monica's narrative is punctuated by reflections on her experience with chargebacks—a persistent problem that once threatened the sustainability of her online marketplace. Her personal campaign to understand the causes of chargebacks led to the founding of Chargebacks911.Monica's view on the joy of business building, her affinity for numbers, and the power of turning challenges into opportunities are the key elements propelling the flow of this episode's narrative. From her $76,000 project triumph to scaling businesses with savvy tech implementations, her journey underscores that the true rewards of entrepreneurship are not just in the victories, but in the exhilarating process of reaching them.This episode is a rare look behind the curtains of Chargebacks911's expansion into new territories and the pursuit of innovative solutions in a changing regulatory landscape.
Gary Cardone was born and raised in Lake Charles, LA, son of stockbroker Curtis Cardone and the twin brother of Grant Cardone. He has a BA in Marketing/Economics, 1981. After college, Cardone joined startup, Natural Gas Clearinghouse in 1987 as the 12th employee, and would help it become Fortune 30 Dynegy after joining the company in 1987 after doing mergers with Morgan Stanley, BG plc and Chevron and then going public.Cardone moved to London in 1992. He was the architect of the UK's National Balancing Point, known today as one of the most reliable energy trading hubs in the world. Gary would build two large businesses between 92 and 02 for Dynegy and would become known as one of the most successful trading companys in Europe controlling all the storage in the UK, employing over 600 staff, and doing 4 billion in revenue per year.Cardone sold all his stock on one afternoon in 2001, and retired from Energy in 2002, predicting a decade long unwinding of energy trading firms from the impact of mark-to-market abuses by Enron and others. He returned to the USA, moving to Los Angeles, California.In 2008 he became strategic commercial adviser to Arclight Capital, a prestigious PE firm focused on energy infrastructure in the USA and Europe.In 2012, Cardone assisted friend / founder of AP&G an energy wholesaler into structuring a transaction with EDF (largest power company in the world) using a unique construct designed to vertically integrate the firm. This move would help build a company that yields 72 million per year of net income for over a decade. At the same time he became seed investor of Cardone Capital (twin brother Grant Cardone's large mulit-dwelling investment vehicle). Cardone Capital is one of the largest independent holders of multi-dwelling real estate in the USA, where he continues to hold a position.2012, Cardone founded Global E-Trading, and funded Chargebacks911, a fraud technology company designed to FIX the 1/2 trillion dollar per year disputes issue plaguing the credit card industry. CB911 would help build an entire industry focused on chargeback disputes, and became ‘the gold standard' of all dispute firms, providing its technology to some of the largest banks, and merchants in the world. In 2022 Cardone formed Card1Ventures, to invest in Blockchain technology, and digital assets (currencies). Months after forming Card1, becomes the lead investor in Node40, Inc, a Delaware firm, focused on accounting, tracing, and tracking of digital assets around the world. Node40 deals with some of the largest accounting, tax firms, regulatory bodies and financial institutions in the world. Cardone lives on an island outside of St . Petersburg's / Tampa area, has two daughters, and travels prolifically helping entrepreneurs, founders and businesses scale in a profitable and sustainable manner. He is an avid skier, fisherman, and gambler, with a great interest in history and religion.
Jim Butler, CFP of Marcum Wealth talks with Mike Dever, Founder of Brandywine Asset Management about rates and investments then they interview Monica Eaton of Chargebacks911 about Chargebacks and details about how they work and how you can save money … Continue reading → The post Money Matters TV 23-45 Eaton appeared first on Money Matters TV.
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and AirlinePros For airlines seeking to venture into new markets, it's crucial to grasp the full spectrum of possibilities and hurdles. While new markets can augment your earnings, they also introduce new uncertainties, including currency exchanges and chargebacks. Listen as we delve into strategies for growing your earnings while minimizing the inherent risks associated with credit card acceptance chargebacks. Balancing the rewards and risks of credit card acceptance Harnessing the Power of Introductory Offers: Boosting Sales While Managing Risk The Art of Chargeback Rebuttals: Timing and Precision are Key Competent Chargeback Management on a Limited Budget Navigating Time Zones, Holidays, and Dispute Resolution Webinar presentations by Harlan Hutson and Shreyas Nanavati
On this episode of the Scouting For Growth podcast, Sabine VdL talks to Monica Eaton who embodies resilience and strategic foresight. This conversation covers: origin stories and multifaceted skills, tackling ecommerce pitfalls, business strategies and ethical practices, and predicting the future and human capital. KEY TAKEAWAYS Part of being an entrepreneur is deciding of who you want to be and who you want to affect, and it becomes a journey of constant trial and error, but the dots never connect in the way you anticipate. My vision with Chargebacks911 was to be the next eBay and I failed my way to success in international business. I became an expert at chargebacks not because I loved it but because it was unavoidable. I started getting calls from the merchant providers that we did business with, even the ones that closed down my account because I had too many chargebacks. They asked me to give advice on the challenges they were having. So, I set up a website as a consultant. I'm believe in exposing people from all walks of life to technology if they like it or not. I had no interest in computer programming at school. But one of the high schools I attended didn't have arty subjects to enroll in, so I was forced into 2 computer programming courses, I found I had an aptitude for it and I fell in love with it. Any problem you're solving in business is a combination of reorganising what currently is, creating an environment where you look outside the box, and figuring out the formula for success. BEST MOMENTS‘It was either lose my business or figure out what the source of the problem was and solve it.'‘It feels good to be on the other side and rant at someone about the problems you're having, but it feels even better to actually help someone.'‘Solving problems is a form of art, it's creative.'‘With technology the impossible is possible, it just takes a little bit longer.' ABOUT THE GUESTMonica Eaton, a successful entrepreneur since her teenage years, exited her first business before turning 20. This marked the beginning of a multifaceted career, and she is now a key leader in transformative business initiatives. In 2011, she founded Chargebacks911 to address a market gap, evolving it into a high-impact solution for online merchants. Today, Chargebacks911 is an industry frontrunner, known for delivering accountable outcomes. Monica also launched Fi911, providing tech-centric solutions for chargebacks and merchant lifecycle management, aligning with her vision for a seamless and scalable payments industry. https://monicaec.com/ ABOUT THE HOSTSabine is a corporate strategist turned entrepreneur. She is the CEO and Managing Partner of Alchemy Crew, a venture lab that accelerates the curation, validation, and commercialization of new tech business models. Sabine is renowned within the insurance sector for building some of the most renowned tech startup accelerators around the world working with over 30 corporate insurers and accelerating over 100 startup ventures. Sabine is the co-editor of the bestseller The INSURTECH Book, a top 50 Women in Tech, a FinTech and InsurTech Influencer, an investor & multi-award winner. Twitter: SabineVdLLinkedIn: Sabine VanderLindenInstagram: sabinevdLofficialFacebook: SabineVdLOfficialTikTok: sabinevdlofficialEmail: podcast@sabinevdl.comWebsite: www.sabinevdl.comThis show was brought to you by Progressive Media
This week, the FTC and Florida AG announced a settlement with Chargebacks911, a chargeback mitigation company that touted its ability to help companies respond to and reverse consumer credit card disputes. The FTC and Florida AG sued the company in April 2023, alleging that Chargebacks911 used deceptive techniques to contest chargebacks and lower clients' chargeback rates. https://www.kelleydrye.com/viewpoints/blogs/ad-law-access/chargebacks911-settlement-highlights-ftc-and-ag-scrutiny-of-chargeback-mitigation-practices Ioana Gorecki igorecki@kelleydrye.com (202) 342-8417 https://www.kelleydrye.com/people/ioana-gorecki Subscribe to the Ad Law Access blog - www.kelleydrye.com/subscribe Subscribe to the Ad Law News Newsletter - www.kelleydrye.com/subscribe View the Advertising and Privacy Law Resource Center - www.kelleydrye.com/advertising-and-privacy-law Find all of our links here linktr.ee/KelleyDryeAdLaw Hosted by Simone Roach
Jeffery Glass is the CEO and Founder of HomeTap, the groundbreaking company revolutionizing the way homeowners access their home equity. In this episode of Fintech Confidential, Glass reveals the secrets to success in the real estate market and shares invaluable advice for entrepreneurs.Three important items Covered:1️⃣ Discover the game-changing alternative to traditional loans that homeowners are raving about.2️⃣ Uncover the shocking impact of rising interest rates and inflation on the residential real estate market.3️⃣ Learn the essential steps to building a strong team and finding the right capital partner for your entrepreneurial journey.Also, watch the entire episode on YouTube. Links:HometapWebsite: https://www.hometap.com/ Linkedin: https://www.linkedin.com/company/hometap-equity-partners Facebook: https://www.facebook.com/HometapEquity/ Instagram: https://www.instagram.com/hometap_/Twitter: https://twitter.com/hometap Youtube: https://www.youtube.com/channel/UCOS30gqJ9HVS3cCbH_M4LxAFintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialX: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupportersSupport provided by Skyflow. What if privacy had an API? What if you could ensure data privacy, governance, and compliance with just a few API calls?What if you could worry less about PCI requirements while actually improving privacy and security?With sky flow, you can visit skyflowsecure.com today to learn how.Support provided by Chargebacks911. What are Chargebacks REALLY Costing You? They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.It's fast, easy, and effective. Get started at cb911.info Time Stamps:The mission of HomeTap [00:00:00]Unlocking the secrets of homeownership and crushing traditional loans!The origin story of HomeTap [00:02:33]How Jeff Glass turned personal experiences into a game-changing financial solution!HomeTap's mission to change homeownership financing [00:08:40]Making homeownership a breeze for cash-strapped homeowners!The importance of homeowner experience [00:12:27]Creating a homeowner experience that will blow your mind!Ensuring transparency and clarity for homeowners [00:14:08]No more confusing financial jargon - HomeTap keeps it simple!Providing capital for homeowner needs and opportunities [00:15:56]Get the cash you need for life's challenges and dreams!Home equity and target demographic [00:24:05]HomeTap's got your back if you're sitting on a goldmine!Tailoring services and marketing [00:26:51]Home renovations made easy with HomeTap's tailored services!Resilience and market trends [00:32:13]Why residential real estate is the ultimate investment!The impact of rising interest rates on housing...
In this episode, Landon Glenn, the CEO and Founder of ASA, takes us on a thrilling journey through the world of fintech. He shares the challenges he encountered while establishing ASA and sheds light on the company's mission and vision. Get ready to be amazed as Landon reveals ASA's commitment to empowering users, securing data, and forging reliable connections with financial institutions.Here are three mind-blowing takeaways from this episode:1️⃣ Unveiling the Secret to Unprecedented Financial SuccessDiscover how ASA is breaking barriers and revolutionizing the financial services industry. Prepare to be blown away by the key to unlocking unparalleled financial success!2️⃣ The Game-Changing Middle Ground in FintechFind out how ASA is transforming the fintech landscape with their groundbreaking approach. Brace yourself for a mind-bending revelation that will forever change the way you view the middle portion of the episode!3️⃣ The Ultimate Question: ASA's Answer Will Leave You SpeechlessWitness the moment when ASA tackles one of the most pressing questions in the industry. Brace yourself for an answer that will leave you in awe and eager to dive deeper into the world of fintech!Join us as we delve into the fascinating world of fintech with Landon Glenn and ASA. Get ready to be inspired, informed, and empowered to take control of your financial future!Also, watch the entire episode on YouTube. Links:ASAWebsite: https://asa.financial/ Linkedin: https://www.linkedin.com/company/asafinancial/Landon Glen Linkedin: https://www.linkedin.com/in/landonglenn/ Fintech Confidential YouTube: https://fintechconfidential.com/watch Podcast: https://fintechconfidential.com/listen Notifications: https://fintechconfidential.com/accessLinkedIn: https://www.linkedin.com/company/fintechconfidentialTwitter: https://twitter.com/FTconfidential Instagram: https://www.instagram.com/fintechconfidential Facebook: https://www.facebook.com/fintechconfidentialSupportersSupport is provided by Skyflow. What if privacy had an API? What if you could ensure data privacy, governance, and compliance with just a few API calls?What, if you could worry less about PCI requirements while actually improving privacy and security?With sky flow, you can visit skyflowsecure.com today to learn how.Support provided by Chargebacks911. What are Chargebacks REALLY Costing You? They don't need to be a cost of doing business! You can be set up in just 48 hours to resolve up to 40 percent of chargebacks before they're ever filed.It's fast,...
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 As fraudsters get bolder and consumers get more savvy, merchants need more sophisticated tools for preventing, managing, and recovering revenue from illegitimate chargebacks. In this webinar we explored the substantial benefits of a true end-to-end chargeback technology platform in preventing transaction fraud, increasing recovery revenue, and determining the best action steps for effective chargeback management. How merchants leverage our dispute response services When and why merchants use dispute prevention tools Identifying and resolving internal fraud triggers Minimizing loss from post-transaction fraud Repairing and enhancing industry relationships How we achieve accurate dispute reconciliation and why it is important Calculating a true win rate Webinar presentations by David Pirtle and Ben Scrancher
Gary Cardone, is an entrepreneur and investor with a diverse background. He was instrumental in the growth of Natural Gas Clearinghouse, which later became the Fortune 30 company Dynegy. His role at Dynegy extended to Europe, where he transformed energy markets. After retiring, Cardone co-founded Global Risk Technologies, supporting tech startups, including Chargebacks911. He ventured into Bitcoin investments in 2016, leading to his current role as Chairman of the Board and Strategic Adviser at NODE40, a blockchain nodes management startup. Beyond business, Cardone is passionate about art, reading, and fishing. His recent investment in NODE40 reflects his belief in the potential of blockchain technology for institutional clients. Connect With Gary Cardone! twitter.com/GaryCardone 00:00 - Introduction 01:27 - Andy's Company: Studying.com 02:54 - Gary Cardone's ChargeBack911 04:11 - FTC's System Trouble 05:13 - Chargeback Mechanism 07:08 - California Rule: Not Prosecuting Those Who Steal Under $750 07:51 - Gary's Digital Assets World 08:44 - Andy's Coaching Program 10:08 - The Problem With the Chargeback Mechanism 13:55 - Building a Business During a Recession 14:53 - Gary's Role in The Matrix 16:34 - The Power of Gary's Digital Assets 18:08 - Artificial Intelligence, Banking System, and Chargeback 20:14 - The US Government on Blockchain and Chargeback 21:26 - Terms and Conditions of Online Retailers 24:03 - The Payment Industry 26:08 - Fraudulent Chargebacks 27:43 - Illegal MCC Code on Subscriptions 28:47 - How Consumer Payments Work 31:28 - Why Decentralization Is Inefficient? 33:21 - Gary on Helping Merchants With Chargebacks 35:20 - Commodity Trading 36:27 - Banking Systems, VISA, Credit Cards 39:32 - Gary on FIAT Currency 42:16 - Are the US Dollar and Petro Dollar Actually Good? 43:07 - How Will Bitcoin Help the US Government? 44:23 - Why Is Energy Too Cheap by a Factor of Three? 47:49 - Risks of Being an Online Retail Company 49:48 - Why Gary Thinks the Stock Market Is a Rigged Casino 50:39 - Why Gary Cardone Doesn't Want a Homeland 51:50 - Why Retailers Are Fed Up With Fees 55:18 - Why Is the $100 Trillion Industry a Digitization of Planet Earth? 56:38 - Bitcoin Is Expected to Reach a Quarter of a Million Dollars in the Next 2 Years 57:56 - How the Digital World Can Help People 01:00:30 - Gary Cardone's Node40 01:01:55 - Why Has the US Government Never Competed With People Who Have a Better Fiscal Condition? 01:04:09 - Geopolitical Boundaries and Digital Geopolitical Sovereignty 01:05:34 - How Will the Digital World and NODE40 Help You in Crypto? 01:07:22 - Where Gary Stands Within This World 01:08:56 - Bitcoin Is Expected to Take Over the Gambling Market 01:10:48 - Why You Should Read Bitcoin's Whitepaper and Listen to Michael Saylor 01:11:49 - Outro
My guest today is Monica Eaton, CEO at Chargebacks911. We explore her success mindset, her early start as an entrepreneur, and the story behind Chargebacks911. We then explore how chargebacks are costing the industry 250 Billion usd, the impact of AI and Chargebacks and end with her thoughts on what is limiting women to thrive in their careers.If you enjoy this episode it would mean the world if you subscribe and give it a follow so that we can have more impactLet's dive into it!
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge There's no lack of data when it comes to payments; we're practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of using data to identify fraud trends, close friendly fraud gaps, and determine the best action steps for effective chargeback management. The importance of data-driven decisioning Pinpointing the most useful types of chargeback data Internal/external dispute management actions Maximizing prevention & mitigation efforts Strategies for optimal recovery Webinar presentations by Justin Clements and Dan Carter
Today, we are joined by Gary Cardone, an accomplished American entrepreneur and CEO. He co-founded Chargebacks911, a payment processing risk mitigation firm that specializes in preventing and managing credit card chargebacks for businesses. With over 20 years of experience in the financial industry, Gary is widely respected as a thought leader in chargeback mitigation and fraud prevention. His expertise has been acknowledged by reputable publications like Forbes, Business Insider, and Entrepreneur. In this episode, Gary emphasizes the importance of self-awareness in avoiding mistakes and highlights the significance of focusing on one's strengths when approaching a business. He also discusses the value of providing exceptional experiences to customers and shares valuable advice for aspiring entrepreneurs in the digital age. Join us today as we discuss these things: 1:23 – Gary shares the journey that led him to the financial industry 10:48 – Why Gary left his successful career behind to study religion and history for several years 17:04 – The role Gary plays in his businesses 20:28 – Gary reflects on his “sweet spot” 29:08 – The advice Gary would give to entrepreneurs that are not in their sweet spot RESOURCES Learn more about our Gary: https://www.linkedin.com/in/garycardone/ Email: travis@travisparry.com YouTube: https://www.youtube.com/channel/UC46ekvB-U-CJDdsd7aqJMuA Get Travis' newest book!
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Globally, credit card payments account for only ⅓ of online retail. So what other kinds of payments are consumers using? Will offering alternative payment options increase customer loyalty or just lead to checkout friction? In this webinar, we look at why merchants should consider alternatives to legacy payment options. What alternative payment methods exist, and which work best? Do payment options lead to conversion… or churn? Will more options mean confusing clutter on checkout pages? Do all alternative payments companies work the same? Webinar presentations by Justin Clements and Colin Driscoll
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. The latest edition of Visa's core rules introduced the Compelling Evidence 3.0 initiative. This new ruleset expands the range of documentation you can use to help undo an invalid customer dispute. But, what evidence will qualify? How will this work alongside Order Insight? In this webinar, we look at everything you need to know about this shift in Visa dispute requirements. Why was Compelling Evidence 3.0 a necessary change? What are the Compelling Evidence 3.0 qualification criteria? How CE 3.0 works with Order Insight to resolve disputes How you can prepare your systems and CRM for the change? Webinar presentations by David Pirtle, Jonathan Broomfield and Craig McClure
Cybercrooks aren't the only ones who break the law. Sometimes the Good Guys do. On Part one of a Two Part Series, Former US Most Wanted Cybercriminal Brett Johnson discusses the recent FTC and Florida filings against Chargebacks911 and how the company allegedly screwed over thousands of consumers while helping fraudsters. 01:07 Viewer Mail 01:29 TheOnlyAce--Am I teaching People to Commit Crime? 05:53 Mark--Do Criminals Work More? 09:19 Styx Market Update13:01 Advice for a Missouri Parent 21:08 When the Good Guys Suck! 21:15 Cybersecurity Problems 24:30 Forbes 30 Under 30 30:22 Calling out Companies who do Wrong 36:42 Chargeback911 42:01 The Penis Pill, Enzyte 48:37 Merchants and Chargebacks911 51:51 The FTC Complaint Discussion 58:58 Breaking down the Allegations. What happened? 1:05:27 End Commentary Links Forbes 30 Under 30 Crime https://amp.theguardian.com/business/2023/apr/06/forbes-30-under-30-tech-finance-prison FTC Release https://www.ftc.gov/news-events/news/press-releases/2023/04/ftc-florida-attorney-general-sue-chargebacks911-thwarting-consumers-who-were-trying-reverse-disputed Chargeback911 Response https://www.digitaltransactions.net/chargebacks911-responds-to-allegations-it-undermined-chargeback-disputes/ Better business Bureau breakdown https://www.bbb.org/us/fl/clearwater/profile/business-consultant/chargebacks911-0653-90279752f9 COmplaint https://www.ftc.gov/legal-library/browse/cases-proceedings/1723164-f9-advertising-llc AH Media Complaint https://www.ftc.gov/legal-library/browse/cases-proceedings/182-3047-ah-media-group-llc Apex Capital Complaint https://www.ftc.gov/legal-library/browse/cases-proceedings/172-3189-apex-capital-group-llcEnzyte Wikihttps://en.wikipedia.org/wiki/EnzyteEnzyte Storyhttps://www.gq.com/story/smilin-bob-enzyte-steve-warshak-male-enhancement
Guest: Monica Eaton, co-founder and COO of Chargebacks911 and creator of the LIFT Mentorship Program Why are women leaders quitting their jobs and what can organizations, and specifically their HR teams, do to support and retain the talented women of their workforce? In this latest episode of the HR Works Podcast, we are joined by Monica Eaton, co-founder and COO of Chargebacks911 and creator of the LIFT Mentorship Program. Listen as Monica helps us examine the challenging workforce trend of “The Great Breakup” and provides advice to HR teams looking to not only support their women leaders, but cultivate the aspiring leaders of the future.
Monica Eaton is the founder of Chargebacks911, the global leader in chargeback prevention and remediation technology. They safeguard more than 2.4 billion transactions per year on behalf of clients in 87 countries around the world. Eaton is an entrepreneur, author, and thought leader specializing in cyber technology, fraud mitigation, and FinTech. For details on Chargebacks911's comprehensive chargeback management solutions, visit https://chargebacks911.com This podcast is for informational purposes only. Guest speakers and their firms are not affiliated with or endorsed by PAS or Guardian. This material contains the current opinions of the speakers but not necessarily those of PAS, Guardian or its subsidiaries and such opinions are subject to change without notice. None of the organizations mentioned in this podcast have any affiliation with Guardian or PAS. Bryan Kuderna is a Registered Representative and Financial Advisor of Park Avenue Securities LLC (PAS). OSJ: 50 Tice Blvd. Woodcliff Lake, NJ 07677 (973)244-4420. Securities products and advisory services offered through PAS, member FINRA, SIPC. Financial Representative of The Guardian Life Insurance Company of America® (Guardian), New York, NY. PAS is a wholly owned subsidiary of Guardian. Kuderna Financial Team is not an affiliate or subsidiary of PAS or Guardian. CA Insurance License #OK04194 #2023-152187 Exp. 3/25
This week on Breaking Battlegrounds, friend of the show Henry Olsen returns with a look at the fight over the debt ceiling. Later, we are honored to be joined in studio by Congressman Dusty Johnson of South Dakota. Finally, we wrap up with a conversation with Monica Eaton, founder of Chargeback 911.-Henry Olsen is a Washington Post columnist and a senior fellow at the Ethics and Public Policy Center. Olsen began his career as a political consultant at the California firm of Hoffenblum-Mollrich. After three years working for the California Assembly Republican Caucus, he returned to school to become a lawyer. Following law school he clerked for the Honorable Danny J. Boggs on the United States Sixth Circuit Court of Appeals and as an associate in the Philadelphia office of Dechert, Price & Rhoads. He then joined the think tank world where he spent the next eighteen years as an executive at a variety of institutions, serving as the President of the Commonwealth Foundation, a Vice President at the Manhattan Institute, and as Vice President and Director, National Research Initiative, at the American Enterprise Institute. He left AEI in 2013 to pursue a career in political analysis and writing at EPPC. During that time his work has appeared in variety of leading publications in America and the United Kingdom. He is the author or co-author of two books, “The Working Class Republican: Ronald Reagan and the Return of Blue-Collar Conservatism” and (with Dante J. Scala) “The Four Faces of the Republican Party”. His biennial election predictions have been widely praised for the uncanny accuracy, and he is a frequent guest on television and radio programs. Olsen regularly speaks about American political trends and global populism in the United State, Europe, and Australia.-Dusty Johnson brings an energetic and optimistic style to Washington as South Dakota's lone voice in the U.S. House of Representatives. A “policy guy,” he works hard to be a knowledgeable and value-added member on issues related to his two primary committee assignments: Agriculture, Transportation & Infrastructure.Prior to being elected to Congress, Dusty served as vice president for Vantage Point Solutions, a South Dakota-based engineering and consulting firm specializing in rural telecommunications. Vantage Point has more than 200 employees and helps rural providers design, build, and operate broadband systems in 40 states. Dusty is an expert in state and national telecommunications policy, especially Federal Communications Commission reform efforts and the transformation of the Universal Service Fund.In 2004, Dusty was elected statewide to the South Dakota Public Utilities Commission. He worked with his colleagues to maintain a fair and reasonable regulatory environment, facilitating the investment of hundreds of millions of dollars into rural energy and telecommunications infrastructure. In 2010, Governor Dennis Daugaard asked Dusty to serve as chief of staff, the chief operating officer for much of state government. In that role, Dusty oversaw many of the Governor's top projects and initiatives, especially those related to infrastructure and public safety.Dusty grew up in a large working-class family in central South Dakota. He has degrees from the University of South Dakota and the University of Kansas. Dusty has been an active community volunteer, having served as a Sunday School teacher, adjunct faculty member at Dakota Wesleyan University, and president and board member of Abbott House, an agency serving abused and neglected children. He lives in Mitchell with his wife and three sons. As a family, they enjoy hiking, camping, hunting, and reading.-Monica Eaton is an international entrepreneur, speaker, author, and industry thought leader. Monica founded Chargebacks911 in 2011 to provide a solution to merchants suffering from fraudulent chargebacks and since then, has recovered more than $4 billion in revenue for over 1 million businesses and banks through Chargebacks911 for merchants and its sister company, Fi911 for financial institutions. Monica has received dozens of awards for her innovation and has been featured in publications like The Washington Post, Forbes, FinTech Magazine, and Entrepreneur Magazine.-Connect with us:www.breakingbattlegrounds.voteTwitter: www.twitter.com/Breaking_BattleFacebook: www.facebook.com/breakingbattlegroundsInstagram: www.instagram.com/breakingbattlegroundsLinkedIn: www.linkedin.com/company/breakingbattlegrounds This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit breakingbattlegrounds.substack.com
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FiveBy Retail fraud and chargebacks have always been a threat, but the rise of eCommerce has compounded that danger on a global scale. Events from around the world can cause ripple effects that impact merchants on a local level. The war in the Ukraine, for example, has forced fraudsters in Russia and Ukraine to change their payout methods and go to greater lengths to disguise their geolocation. That increases the risk of fraud for merchants everywhere. In this webinar, we talk about: The latest trends and patterns in global fraud How innovative cybercriminals are changing the face of fraud The impact of global events on the fraud landscape Steps merchants can take to prevent becoming victims Webinar presentations by Jarrod Wright and John Solheim
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. Automating the chargeback representment process can make it more efficient, but will it be as effective? Can artificial intelligence communicate the intricate details well enough to win a reversal? What sort of long-term impacts can automation have on downstream results, including ROI? In this webinar, we talk about: The role of AI and machine learning in representment automation Short- and long-term impacts of automation Pros and cons of fully manual vs. fully automated processes Costs, fines, and hidden fees of automating representment Downstream effects of automation (including 2nd chargebacks) Webinar presentations by Jarrod Wright and Harlan Hutson.
Chargebacks – the ability to retrieve your money from your bank spent when spent via a card in case of dissatisfaction after a purchase and an inability to resolve the situation with the seller – are one of those rare items that affects everyone from consumer through to merchant and including naturally the financial system […]
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Digital Commerce 360 Chargebacks are evolving, but is the situation getting better? What's changed for merchants over the last few months? And what new threats they are seeing just over the horizon? Based on the Chargeback Field Report 2022, we offer a realistic look at the current state of chargebacks. See what over 400 merchants are saying about the problems they're dealing with now, and what they're doing to protect their future revenue. Rising fraud threats: Where and how merchants are getting hit Ongoing shifts in consumer shopping behaviors How technology is changing fraud and fraud-fighting Webinar presentations by Jarrod Wright, David Pirtle and Lauren Freedman
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Verifone The global economy is expanding. Selling internationally is rapidly becoming a necessity for online success. But is opening your online store to other countries really that simple? In this webinar, we talk about localization, and the benefits of tailoring each shopping experience to the customer's location. Cost vs. benefits of localization in an expanded market The ins and outs of dynamic currency conversion Tips for optimizing the purchase funnel at a country level How to limit customer “surprises” … and chargebacks Regulations to keep in mind when entering a new market Webinar presentations by Jarrod Wright and Stefan Cenusa
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway. The payments space is evolving. Technology is changing fast—why not make that change work in your favor? We'll explore how the surge in online transactions exceeded expectations, as well as the opportunities and challenges of the new payments ecosystem. We'll take you through how payments can be a powerful tool in preventing chargebacks and recovering more revenue. Why digital wallets are a great defense against chargebacks. How the right approach to data collection can lower your payment costs. Why yearly subscriptions are a great value…until they're not. Why your return process should be as easy as your payment process. What to do if you get fired by your payment solution provider. Webinar presentations by Jarrod Wright and Kimberly Miller
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Shipmonk Fulfillment and delivery are not only essential parts of building your brand, they're also an excellent opportunity to promote your brand. With a little creativity, you can leverage the unboxing process to “wow” your customers and reduce churn. Best of all, the right strategy at this stage can help lower your risk of chargebacks. Creative ways to prioritize branding through the unboxing experience How custom packaging can help lower post-transaction fraud Strategic tips for delivering the same products in different ways The importance of engaging customers at every touch point Why subscription billing presents unique chargeback risks Webinar presentations by Jarrod Wright and Bea Tanese
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911, Microsoft and Mastercard. Can collaboration assist in driving down chargebacks? What role can acquirers play in expanding the chargeback lifecycle? What benefits can we expect by expanding the dispute collaboration model to include Acquirers? Hear from experts from Microsoft, Mastercard, and Cb911/Fi911 as they discuss Mastercard's upcoming changes to their dispute lifecycle. We answer questions and concerns regarding regional trends, regulatory impacts, fraud metrics, chargeback and representment growth, resolution rates for early resolution, and more. Overview of the upcoming changes (effective July 2022) Scope of the initiative (Global vs. Regional) Trends from early implementation with existing solutions Adoption Rate and success factors of issuer & merchant collaboration Fraud vs. non-fraud, card-present vs. non-card-present Regional differences that may impact adoption rates Webinar presentations by Monica Eaton-Cardone, Sondra Feinberg and Doug Whiteside
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Vesta As eCommerce fraud continues to surge, many online merchants have tightened their security rules in an effort to thwart fraudsters and prevent more chargebacks. Unfortunately, these efforts often backfire. False declines have become a costlier problem than fraud itself. The reason fraud prevention tactics have led to a surge in false declines Why stricter filters are useless against post-transactional fraud Why chargebacks cost more than most merchants think Hints for stopping fraud without declining legitimate transactions Webinar presentations by Jarrod Wright and Matt Haroldson
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. In this Q & A-based webinar, we look at some of the terms commonly used to talk about chargeback prevention. We explain what these acronyms mean, and how to know if these tools are right for your business. Prevention options: Learn what chargeback prevention tools are available? Tool types: Understand how the different solutions help avoid chargebacks. Cost analysis: Learn to accurately estimate the value of prevention. Changing language: How the tools and language have evolved over time. Webinar presentations by Jarrod Wright and David Pirtle
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and BlueSnap Online fraud is an ever-evolving landscape. With the massive shift to online shopping, new types of fraud are emerging, criminals are getting more savvy, and a surge of chargebacks is on the horizon. It's critical that merchants stay current on these evolving fraud threats, and do what they can now to prepare for the future. How customer behavior has led to a rise in friendly fraud What every merchant should know about upcoming fraud challenges Improving chargeback win rates through machine learning Best practices for risk mitigation and retaining customer trust Webinar presentations by Jarrod Wright and Matthew Vega
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Simpl Fulfillment Topics include: Fulfillment personalization: facts, tips, and techniques Matching the service to the product for brand consistency Improving—and lowering—packaging costs How a bad fulfillment experience encourages chargebacks Automating communication to create a better customer experience Webinar presentations by Jarrod Wright and Damon Routzhan
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Chargebee The recurring billing business model is a win-win for merchants and their customers. Knowing how to leverage this business model to your advantage can mitigate liabilities, maximize your revenue stream, and extend customer lifetime value. Expanding your offerings with “access vs. ownership” options Best practices for avoiding recurring billing chargebacks Cultivating loyalty through convenience and cost savings Using personalized experiences to increase retention Factors that make recurring billing prone to chargebacks Scaling your business alongside your customers Webinar presentations by Jarrod Wright and Mallory Walsh
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and PayKings Are “high-risk” industries worth it? Do the potential rewards counterbalance the costs, such as higher bank fees and increased risk of chargebacks? How banks view unique industries, and what to prepare for when selling online. Ways standard payment processing is different in high-risk industries. How chargebacks negatively affect your company's reputation with banks and card processors. What high-risk merchants may need to adjust for to work in high-risk industries. Webinar presentations by Jarrod Wright and Josh Naaman
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Data In this Q & A-based webinar, we solicitated your questions and concerns regarding why the popularity of NFTF transactions is growing, and how to prepare for the new demands. Topics include: What “Card Not Present” Means to Banks—and Your Bottom Line The Often Unrecognized Power of Virtual Terminals Mobile vs. Stationary Equipment: Benefits and Challenges The Increasing Adoption of MOTO Business Models Understanding Online Integrations - 3rd Party Software or Shopping Carts Webinar presentations by Jarrod Wright and Andy Roth
Merchants lose billions of dollars to fraudulent activity every year, and “friendly fraud” is the fastest-growing form. It's impossible not to experience chargebacks, especially when you are a high-risk merchant and accept credit card payments. No wonder chargeback management is a huge business. If excessive chargebacks are beginning to impact your business, do not hesitate to ask for help. Work with a chargeback management expert who would be happy to discuss different ideas and plans to help you fight fraud and avoidable threats to your business. After all, you are in business to get customers, not fight chargebacks. Today's guest is David Pirtle, VP - Enterprise Engagement at https://chargebacks911.com/ (Chargebacks911), a chargeback management company. Chargebacks are usually not something merchants think about until it happens. So listen in as David shares valuable tips to prevent chargebacks and how to fight them once they occur. Safeguard your reputation as a merchant with the help of an effective chargeback management expert! “Your merchant account is priceless. If you can't process, you don't have a business.” - David Pirtle Connect with David: Website: https://chargebacks911.com/ (https://chargebacks911.com/) Email: d.pirtle@chargebacks911.com Facebook: https://web.facebook.com/Chargebacks911 (https://web.facebook.com/Chargebacks911) Connect with Maria: Maria Sparagis Website: http://mariasparagis.com/ (http://mariasparagis.com) DirectPayNet Website: https://directpaynet.com/ (https://directpaynet.com) LinkedIn: https://www.linkedin.com/in/mariasparagis (https://www.linkedin.com/in/mariasparagis) Facebook: https://web.facebook.com/directpaynet (https://web.facebook.com/directpaynet) Instagram: https://www.instagram.com/directpaynet (https://www.instagram.com/directpaynet) Twitter: https://twitter.com/directpaynet (https://twitter.com/directpaynet)